id	sid	tid	token	lemma	pos
bjmsr-2255	1	1	bangladesh	bangladesh	PROPN
bjmsr-2255	1	2	journal	journal	PROPN
bjmsr-2255	1	3	of	of	ADP
bjmsr-2255	1	4	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	1	5	scientific	scientific	ADJ
bjmsr-2255	1	6	research	research	NOUN
bjmsr-2255	1	7	9(5	9(5	NUM
bjmsr-2255	1	8	)	)	PUNCT
bjmsr-2255	1	9	(	(	PUNCT
bjmsr-2255	1	10	2024	2024	NUM
bjmsr-2255	1	11	)	)	PUNCT
bjmsr-2255	1	12	,	,	PUNCT
bjmsr-2255	1	13	39	39	NUM
bjmsr-2255	1	14	-	-	SYM
bjmsr-2255	1	15	55	55	NUM
bjmsr-2255	1	16	39	39	NUM
bjmsr-2255	1	17	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	1	18	scientific	scientific	ADJ
bjmsr-2255	1	19	research	research	NOUN
bjmsr-2255	1	20	bjmsr	bjmsr	NOUN
bjmsr-2255	1	21	vol	vol	VERB
bjmsr-2255	1	22	9	9	NUM
bjmsr-2255	1	23	no	no	DET
bjmsr-2255	1	24	5	5	NUM
bjmsr-2255	1	25	(	(	PUNCT
bjmsr-2255	1	26	2024	2024	NUM
bjmsr-2255	1	27	)	)	PUNCT
bjmsr-2255	1	28	p	p	X
bjmsr-2255	1	29	-	-	PUNCT
bjmsr-2255	1	30	issn	issn	PROPN
bjmsr-2255	1	31	2687	2687	NUM
bjmsr-2255	1	32	-	-	PUNCT
bjmsr-2255	1	33	850x	850x	NUM
bjmsr-2255	1	34	e	e	NOUN
bjmsr-2255	1	35	-	-	PROPN
bjmsr-2255	1	36	issn	issn	PROPN
bjmsr-2255	1	37	2687	2687	NUM
bjmsr-2255	1	38	-	-	SYM
bjmsr-2255	1	39	8518	8518	NUM
bjmsr-2255	1	40	available	available	ADJ
bjmsr-2255	1	41	online	online	ADV
bjmsr-2255	1	42	at	at	ADP
bjmsr-2255	1	43	https://www.cribfb.com	https://www.cribfb.com	X
bjmsr-2255	1	44	journal	journal	PROPN
bjmsr-2255	1	45	homepage	homepage	NOUN
bjmsr-2255	1	46	:	:	PUNCT
bjmsr-2255	1	47	https://www.cribfb.com/journal/index.php/bjmsr	https://www.cribfb.com/journal/index.php/bjmsr	NOUN
bjmsr-2255	1	48	published	publish	VERB
bjmsr-2255	1	49	by	by	ADP
bjmsr-2255	1	50	cribfb	cribfb	PROPN
bjmsr-2255	1	51	,	,	PUNCT
bjmsr-2255	1	52	usa	usa	PROPN
bjmsr-2255	1	53	examining	examine	VERB
bjmsr-2255	1	54	subscriber	subscriber	NOUN
bjmsr-2255	1	55	’s	’s	PART
bjmsr-2255	1	56	loyalty	loyalty	NOUN
bjmsr-2255	1	57	in	in	ADP
bjmsr-2255	1	58	oman	oman	PROPN
bjmsr-2255	1	59	’s	’s	PART
bjmsr-2255	1	60	telecom	telecom	PROPN
bjmsr-2255	1	61	industry	industry	NOUN
bjmsr-2255	1	62	:	:	PUNCT
bjmsr-2255	1	63	a	a	DET
bjmsr-2255	1	64	study	study	NOUN
bjmsr-2255	1	65	on	on	ADP
bjmsr-2255	1	66	service	service	NOUN
bjmsr-2255	1	67	quality	quality	NOUN
bjmsr-2255	1	68	,	,	PUNCT
bjmsr-2255	1	69	trust	trust	NOUN
bjmsr-2255	1	70	,	,	PUNCT
bjmsr-2255	1	71	and	and	CCONJ
bjmsr-2255	1	72	satisfaction	satisfaction	NOUN
bjmsr-2255	1	73	ghilan	ghilan	PROPN
bjmsr-2255	1	74	al	al	PROPN
bjmsr-2255	1	75	-	-	PUNCT
bjmsr-2255	1	76	madhagy	madhagy	ADJ
bjmsr-2255	1	77	taufiq	taufiq	PROPN
bjmsr-2255	1	78	hail	hail	NOUN
bjmsr-2255	1	79	(	(	PUNCT
bjmsr-2255	1	80	a)1	a)1	PROPN
bjmsr-2255	1	81	saad	saad	PROPN
bjmsr-2255	1	82	osman	osman	PROPN
bjmsr-2255	1	83	ahmed	ahmed	PROPN
bjmsr-2255	1	84	almhlawi	almhlawi	PROPN
bjmsr-2255	1	85	(	(	PUNCT
bjmsr-2255	1	86	b	b	NOUN
bjmsr-2255	1	87	)	)	PUNCT
bjmsr-2255	1	88	devarajanayaka	devarajanayaka	PROPN
bjmsr-2255	2	1	kalenahalli	kalenahalli	PROPN
bjmsr-2255	2	2	muniyanayaka	muniyanayaka	ADV
bjmsr-2255	2	3	(	(	PUNCT
bjmsr-2255	2	4	c	c	X
bjmsr-2255	2	5	)	)	PUNCT
bjmsr-2255	2	6	mohanaad	mohanaad	NOUN
bjmsr-2255	3	1	shakir	shakir	PROPN
bjmsr-2255	3	2	(	(	PUNCT
bjmsr-2255	3	3	d	d	X
bjmsr-2255	3	4	)	)	PUNCT
bjmsr-2255	3	5	sharifa	sharifa	PROPN
bjmsr-2255	3	6	suleiman	suleiman	PROPN
bjmsr-2255	3	7	al	al	PROPN
bjmsr-2255	3	8	-	-	PUNCT
bjmsr-2255	3	9	mamari	mamari	ADJ
bjmsr-2255	3	10	(	(	PUNCT
bjmsr-2255	3	11	e	e	NOUN
bjmsr-2255	3	12	)	)	PUNCT
bjmsr-2255	3	13	(	(	PUNCT
bjmsr-2255	3	14	a	a	X
bjmsr-2255	3	15	)	)	PUNCT
bjmsr-2255	3	16	assistant	assistant	NOUN
bjmsr-2255	3	17	professor	professor	NOUN
bjmsr-2255	3	18	,	,	PUNCT
bjmsr-2255	3	19	college	college	NOUN
bjmsr-2255	3	20	of	of	ADP
bjmsr-2255	3	21	business	business	NOUN
bjmsr-2255	3	22	,	,	PUNCT
bjmsr-2255	3	23	university	university	PROPN
bjmsr-2255	3	24	of	of	ADP
bjmsr-2255	3	25	buraimi	buraimi	PROPN
bjmsr-2255	3	26	,	,	PUNCT
bjmsr-2255	3	27	al	al	PROPN
bjmsr-2255	3	28	buraimi	buraimi	PROPN
bjmsr-2255	3	29	governorate	governorate	PROPN
bjmsr-2255	3	30	,	,	PUNCT
bjmsr-2255	3	31	sultanate	sultanate	NOUN
bjmsr-2255	3	32	of	of	ADP
bjmsr-2255	3	33	oman	oman	NOUN
bjmsr-2255	3	34	;	;	PUNCT
bjmsr-2255	3	35	e	e	X
bjmsr-2255	3	36	-	-	NOUN
bjmsr-2255	3	37	mail	mail	NOUN
bjmsr-2255	3	38	:	:	PUNCT
bjmsr-2255	4	1	taufiq.h@uob.edu.om	taufiq.h@uob.edu.om	NOUN
bjmsr-2255	4	2	(	(	PUNCT
bjmsr-2255	4	3	b	b	NOUN
bjmsr-2255	4	4	)	)	PUNCT
bjmsr-2255	4	5	associated	associated	ADJ
bjmsr-2255	4	6	professor	professor	NOUN
bjmsr-2255	4	7	,	,	PUNCT
bjmsr-2255	4	8	college	college	NOUN
bjmsr-2255	4	9	of	of	ADP
bjmsr-2255	4	10	business	business	NOUN
bjmsr-2255	4	11	,	,	PUNCT
bjmsr-2255	4	12	university	university	PROPN
bjmsr-2255	4	13	of	of	ADP
bjmsr-2255	4	14	buraimi	buraimi	PROPN
bjmsr-2255	4	15	,	,	PUNCT
bjmsr-2255	4	16	al	al	PROPN
bjmsr-2255	4	17	buraimi	buraimi	PROPN
bjmsr-2255	4	18	governorate	governorate	PROPN
bjmsr-2255	4	19	,	,	PUNCT
bjmsr-2255	4	20	sultanate	sultanate	NOUN
bjmsr-2255	4	21	of	of	ADP
bjmsr-2255	4	22	oman	oman	NOUN
bjmsr-2255	4	23	;	;	PUNCT
bjmsr-2255	4	24	e	e	X
bjmsr-2255	4	25	-	-	NOUN
bjmsr-2255	4	26	mail	mail	NOUN
bjmsr-2255	4	27	:	:	PUNCT
bjmsr-2255	4	28	saad.o@uob.edu.om	saad.o@uob.edu.om	NOUN
bjmsr-2255	4	29	(	(	PUNCT
bjmsr-2255	4	30	c)assistant	c)assistant	PROPN
bjmsr-2255	4	31	professor	professor	NOUN
bjmsr-2255	4	32	,	,	PUNCT
bjmsr-2255	4	33	college	college	NOUN
bjmsr-2255	4	34	of	of	ADP
bjmsr-2255	4	35	business	business	NOUN
bjmsr-2255	4	36	,	,	PUNCT
bjmsr-2255	4	37	university	university	PROPN
bjmsr-2255	4	38	of	of	ADP
bjmsr-2255	4	39	buraimi	buraimi	PROPN
bjmsr-2255	4	40	,	,	PUNCT
bjmsr-2255	4	41	al	al	PROPN
bjmsr-2255	4	42	buraimi	buraimi	PROPN
bjmsr-2255	4	43	governorate	governorate	PROPN
bjmsr-2255	4	44	,	,	PUNCT
bjmsr-2255	4	45	sultanate	sultanate	NOUN
bjmsr-2255	4	46	of	of	ADP
bjmsr-2255	4	47	oman	oman	NOUN
bjmsr-2255	4	48	;	;	PUNCT
bjmsr-2255	4	49	e	e	X
bjmsr-2255	4	50	-	-	NOUN
bjmsr-2255	4	51	mail	mail	NOUN
bjmsr-2255	4	52	:	:	PUNCT
bjmsr-2255	4	53	devarajanayaka@uob.edu.om	devarajanayaka@uob.edu.om	ADJ
bjmsr-2255	4	54	(	(	PUNCT
bjmsr-2255	4	55	d)assistant	d)assistant	NOUN
bjmsr-2255	4	56	professor	professor	NOUN
bjmsr-2255	4	57	,	,	PUNCT
bjmsr-2255	4	58	college	college	NOUN
bjmsr-2255	4	59	of	of	ADP
bjmsr-2255	4	60	business	business	NOUN
bjmsr-2255	4	61	,	,	PUNCT
bjmsr-2255	4	62	university	university	PROPN
bjmsr-2255	4	63	of	of	ADP
bjmsr-2255	4	64	buraimi	buraimi	PROPN
bjmsr-2255	4	65	,	,	PUNCT
bjmsr-2255	4	66	al	al	PROPN
bjmsr-2255	4	67	buraimi	buraimi	PROPN
bjmsr-2255	4	68	governorate	governorate	PROPN
bjmsr-2255	4	69	,	,	PUNCT
bjmsr-2255	4	70	sultanate	sultanate	NOUN
bjmsr-2255	4	71	of	of	ADP
bjmsr-2255	4	72	oman	oman	NOUN
bjmsr-2255	4	73	;	;	PUNCT
bjmsr-2255	4	74	e	e	X
bjmsr-2255	4	75	-	-	NOUN
bjmsr-2255	4	76	mail	mail	NOUN
bjmsr-2255	4	77	:	:	PUNCT
bjmsr-2255	4	78	mohanaad.t@uob.edu.om	mohanaad.t@uob.edu.om	X
bjmsr-2255	4	79	(	(	PUNCT
bjmsr-2255	4	80	e)bsc	e)bsc	X
bjmsr-2255	4	81	student	student	NOUN
bjmsr-2255	4	82	,	,	PUNCT
bjmsr-2255	4	83	college	college	NOUN
bjmsr-2255	4	84	of	of	ADP
bjmsr-2255	4	85	business	business	NOUN
bjmsr-2255	4	86	,	,	PUNCT
bjmsr-2255	4	87	university	university	PROPN
bjmsr-2255	4	88	of	of	ADP
bjmsr-2255	4	89	buraimi	buraimi	PROPN
bjmsr-2255	4	90	,	,	PUNCT
bjmsr-2255	4	91	al	al	PROPN
bjmsr-2255	4	92	buraimi	buraimi	PROPN
bjmsr-2255	4	93	governorate	governorate	PROPN
bjmsr-2255	4	94	,	,	PUNCT
bjmsr-2255	4	95	sultanate	sultanate	NOUN
bjmsr-2255	4	96	of	of	ADP
bjmsr-2255	4	97	oman	oman	NOUN
bjmsr-2255	4	98	;	;	PUNCT
bjmsr-2255	4	99	e	e	X
bjmsr-2255	4	100	-	-	NOUN
bjmsr-2255	4	101	mail	mail	NOUN
bjmsr-2255	4	102	:	:	PUNCT
bjmsr-2255	4	103	1810391@uob.edu.om	1810391@uob.edu.om	NOUN
bjmsr-2255	4	104	a	a	DET
bjmsr-2255	4	105	r	r	NOUN
bjmsr-2255	4	106	t	t	NOUN
bjmsr-2255	5	1	i	i	PRON
bjmsr-2255	5	2	c	c	NOUN
bjmsr-2255	5	3	l	l	NOUN
bjmsr-2255	5	4	e	e	NOUN
bjmsr-2255	6	1	i	i	PRON
bjmsr-2255	6	2	n	n	VERB
bjmsr-2255	6	3	f	f	NOUN
bjmsr-2255	6	4	o	o	NOUN
bjmsr-2255	6	5	article	article	NOUN
bjmsr-2255	6	6	history	history	NOUN
bjmsr-2255	6	7	:	:	PUNCT
bjmsr-2255	6	8	received	receive	VERB
bjmsr-2255	6	9	:	:	PUNCT
bjmsr-2255	6	10	20th	20th	ADJ
bjmsr-2255	6	11	july	july	PROPN
bjmsr-2255	6	12	2024	2024	NUM
bjmsr-2255	6	13	reviewed	review	VERB
bjmsr-2255	6	14	&	&	CCONJ
bjmsr-2255	6	15	revised	revised	ADJ
bjmsr-2255	6	16	:	:	PUNCT
bjmsr-2255	6	17	20th	20th	ADJ
bjmsr-2255	6	18	july	july	PROPN
bjmsr-2255	6	19	to	to	ADP
bjmsr-2255	6	20	11th	11th	ADJ
bjmsr-2255	6	21	november	november	PROPN
bjmsr-2255	6	22	2024	2024	NUM
bjmsr-2255	6	23	accepted	accept	VERB
bjmsr-2255	6	24	:	:	PUNCT
bjmsr-2255	6	25	17th	17th	ADJ
bjmsr-2255	6	26	november	november	PROPN
bjmsr-2255	6	27	2024	2024	NUM
bjmsr-2255	6	28	published	publish	VERB
bjmsr-2255	6	29	:	:	PUNCT
bjmsr-2255	6	30	22nd	22nd	NUM
bjmsr-2255	6	31	november	november	PROPN
bjmsr-2255	6	32	2024	2024	NUM
bjmsr-2255	6	33	keywords	keyword	NOUN
bjmsr-2255	6	34	:	:	PUNCT
bjmsr-2255	6	35	coercive	coercive	ADJ
bjmsr-2255	6	36	loyalty	loyalty	NOUN
bjmsr-2255	6	37	;	;	PUNCT
bjmsr-2255	6	38	oman	oman	PROPN
bjmsr-2255	6	39	telecom	telecom	PROPN
bjmsr-2255	6	40	operators	operator	NOUN
bjmsr-2255	6	41	,	,	PUNCT
bjmsr-2255	6	42	pls	pls	NOUN
bjmsr-2255	6	43	-	-	PUNCT
bjmsr-2255	6	44	sem	sem	NOUN
bjmsr-2255	6	45	,	,	PUNCT
bjmsr-2255	6	46	quality	quality	NOUN
bjmsr-2255	6	47	of	of	ADP
bjmsr-2255	6	48	service	service	NOUN
bjmsr-2255	6	49	,	,	PUNCT
bjmsr-2255	6	50	subscriber	subscriber	NOUN
bjmsr-2255	6	51	’s	’s	PART
bjmsr-2255	6	52	satisfaction	satisfaction	NOUN
bjmsr-2255	6	53	,	,	PUNCT
bjmsr-2255	6	54	trust	trust	NOUN
bjmsr-2255	6	55	jel	jel	PROPN
bjmsr-2255	6	56	classification	classification	NOUN
bjmsr-2255	6	57	codes	code	NOUN
bjmsr-2255	6	58	:	:	PUNCT
bjmsr-2255	6	59	m10	m10	NUM
bjmsr-2255	6	60	,	,	PUNCT
bjmsr-2255	6	61	m31	m31	NOUN
bjmsr-2255	6	62	peer	peer	NOUN
bjmsr-2255	6	63	-	-	PUNCT
bjmsr-2255	6	64	review	review	NOUN
bjmsr-2255	6	65	model	model	NOUN
bjmsr-2255	6	66	:	:	PUNCT
bjmsr-2255	6	67	external	external	ADJ
bjmsr-2255	6	68	peer	peer	NOUN
bjmsr-2255	6	69	review	review	NOUN
bjmsr-2255	6	70	was	be	AUX
bjmsr-2255	6	71	done	do	VERB
bjmsr-2255	6	72	through	through	ADP
bjmsr-2255	6	73	double	double	ADJ
bjmsr-2255	6	74	-	-	PUNCT
bjmsr-2255	6	75	blind	blind	ADJ
bjmsr-2255	6	76	method	method	NOUN
bjmsr-2255	6	77	.	.	PUNCT
bjmsr-2255	7	1	a	a	DET
bjmsr-2255	7	2	b	b	PROPN
bjmsr-2255	7	3	s	s	ADP
bjmsr-2255	7	4	t	t	PROPN
bjmsr-2255	7	5	r	r	NOUN
bjmsr-2255	7	6	a	a	DET
bjmsr-2255	7	7	c	c	NOUN
bjmsr-2255	7	8	t	t	NOUN
bjmsr-2255	7	9	the	the	DET
bjmsr-2255	7	10	omani	omani	ADJ
bjmsr-2255	7	11	telecom	telecom	NOUN
bjmsr-2255	7	12	industry	industry	NOUN
bjmsr-2255	7	13	has	have	AUX
bjmsr-2255	7	14	evolved	evolve	VERB
bjmsr-2255	7	15	significantly	significantly	ADV
bjmsr-2255	7	16	,	,	PUNCT
bjmsr-2255	7	17	substantially	substantially	ADV
bjmsr-2255	7	18	expanding	expand	VERB
bjmsr-2255	7	19	services	service	NOUN
bjmsr-2255	7	20	driven	drive	VERB
bjmsr-2255	7	21	by	by	ADP
bjmsr-2255	7	22	growing	grow	VERB
bjmsr-2255	7	23	local	local	ADJ
bjmsr-2255	7	24	and	and	CCONJ
bjmsr-2255	7	25	global	global	ADJ
bjmsr-2255	7	26	demand	demand	NOUN
bjmsr-2255	7	27	.	.	PUNCT
bjmsr-2255	8	1	notable	notable	ADJ
bjmsr-2255	8	2	changes	change	NOUN
bjmsr-2255	8	3	have	have	AUX
bjmsr-2255	8	4	occurred	occur	VERB
bjmsr-2255	8	5	with	with	ADP
bjmsr-2255	8	6	the	the	DET
bjmsr-2255	8	7	entry	entry	NOUN
bjmsr-2255	8	8	of	of	ADP
bjmsr-2255	8	9	new	new	ADJ
bjmsr-2255	8	10	operators	operator	NOUN
bjmsr-2255	8	11	,	,	PUNCT
bjmsr-2255	8	12	intensifying	intensify	VERB
bjmsr-2255	8	13	competition	competition	NOUN
bjmsr-2255	8	14	within	within	ADP
bjmsr-2255	8	15	this	this	DET
bjmsr-2255	8	16	dynamic	dynamic	ADJ
bjmsr-2255	8	17	sector	sector	NOUN
bjmsr-2255	8	18	.	.	PUNCT
bjmsr-2255	9	1	despite	despite	SCONJ
bjmsr-2255	9	2	the	the	DET
bjmsr-2255	9	3	increasing	increase	VERB
bjmsr-2255	9	4	importance	importance	NOUN
bjmsr-2255	9	5	of	of	ADP
bjmsr-2255	9	6	customer	customer	NOUN
bjmsr-2255	9	7	satisfaction	satisfaction	NOUN
bjmsr-2255	9	8	and	and	CCONJ
bjmsr-2255	9	9	loyalty	loyalty	NOUN
bjmsr-2255	9	10	in	in	ADP
bjmsr-2255	9	11	oman	oman	PROPN
bjmsr-2255	9	12	's	's	PART
bjmsr-2255	9	13	telecom	telecom	NOUN
bjmsr-2255	9	14	landscape	landscape	NOUN
bjmsr-2255	9	15	,	,	PUNCT
bjmsr-2255	9	16	limited	limited	ADJ
bjmsr-2255	9	17	research	research	NOUN
bjmsr-2255	9	18	has	have	AUX
bjmsr-2255	9	19	focused	focus	VERB
bjmsr-2255	9	20	on	on	ADP
bjmsr-2255	9	21	subscribers	subscriber	NOUN
bjmsr-2255	9	22	'	'	PART
bjmsr-2255	9	23	perceptions	perception	NOUN
bjmsr-2255	9	24	,	,	PUNCT
bjmsr-2255	9	25	which	which	PRON
bjmsr-2255	9	26	play	play	VERB
bjmsr-2255	9	27	a	a	DET
bjmsr-2255	9	28	crucial	crucial	ADJ
bjmsr-2255	9	29	role	role	NOUN
bjmsr-2255	9	30	in	in	ADP
bjmsr-2255	9	31	market	market	NOUN
bjmsr-2255	9	32	competitiveness	competitiveness	NOUN
bjmsr-2255	9	33	and	and	CCONJ
bjmsr-2255	9	34	economic	economic	ADJ
bjmsr-2255	9	35	growth	growth	NOUN
bjmsr-2255	9	36	.	.	PUNCT
bjmsr-2255	10	1	this	this	DET
bjmsr-2255	10	2	study	study	NOUN
bjmsr-2255	10	3	investigates	investigate	VERB
bjmsr-2255	10	4	the	the	DET
bjmsr-2255	10	5	impact	impact	NOUN
bjmsr-2255	10	6	of	of	ADP
bjmsr-2255	10	7	service	service	NOUN
bjmsr-2255	10	8	quality	quality	NOUN
bjmsr-2255	10	9	,	,	PUNCT
bjmsr-2255	10	10	trust	trust	NOUN
bjmsr-2255	10	11	,	,	PUNCT
bjmsr-2255	10	12	and	and	CCONJ
bjmsr-2255	10	13	satisfaction	satisfaction	NOUN
bjmsr-2255	10	14	on	on	ADP
bjmsr-2255	10	15	subscribers	subscriber	NOUN
bjmsr-2255	10	16	'	'	PART
bjmsr-2255	10	17	loyalty	loyalty	NOUN
bjmsr-2255	10	18	in	in	ADP
bjmsr-2255	10	19	oman	oman	PROPN
bjmsr-2255	10	20	's	's	PART
bjmsr-2255	10	21	telecom	telecom	NOUN
bjmsr-2255	10	22	industry	industry	NOUN
bjmsr-2255	10	23	,	,	PUNCT
bjmsr-2255	10	24	addressing	address	VERB
bjmsr-2255	10	25	gaps	gap	NOUN
bjmsr-2255	10	26	in	in	ADP
bjmsr-2255	10	27	understanding	understand	VERB
bjmsr-2255	10	28	customer	customer	NOUN
bjmsr-2255	10	29	expectations	expectation	NOUN
bjmsr-2255	10	30	and	and	CCONJ
bjmsr-2255	10	31	needs	need	NOUN
bjmsr-2255	10	32	.	.	PUNCT
bjmsr-2255	11	1	using	use	VERB
bjmsr-2255	11	2	survey	survey	NOUN
bjmsr-2255	11	3	data	datum	NOUN
bjmsr-2255	11	4	from	from	ADP
bjmsr-2255	11	5	162	162	NUM
bjmsr-2255	11	6	active	active	ADJ
bjmsr-2255	11	7	subscribers	subscriber	NOUN
bjmsr-2255	11	8	across	across	ADP
bjmsr-2255	11	9	oman	oman	PROPN
bjmsr-2255	11	10	's	's	PART
bjmsr-2255	11	11	three	three	NUM
bjmsr-2255	11	12	primary	primary	ADJ
bjmsr-2255	11	13	telecom	telecom	NOUN
bjmsr-2255	11	14	providers	provider	NOUN
bjmsr-2255	11	15	—	—	PUNCT
bjmsr-2255	11	16	omantel	omantel	NOUN
bjmsr-2255	11	17	,	,	PUNCT
bjmsr-2255	11	18	ooredoo	ooredoo	ADJ
bjmsr-2255	11	19	,	,	PUNCT
bjmsr-2255	11	20	and	and	CCONJ
bjmsr-2255	11	21	vodafone	vodafone	NOUN
bjmsr-2255	11	22	—	—	PUNCT
bjmsr-2255	11	23	this	this	DET
bjmsr-2255	11	24	research	research	NOUN
bjmsr-2255	11	25	employed	employ	VERB
bjmsr-2255	11	26	a	a	DET
bjmsr-2255	11	27	quantitative	quantitative	ADJ
bjmsr-2255	11	28	approach	approach	NOUN
bjmsr-2255	11	29	.	.	PUNCT
bjmsr-2255	12	1	it	it	PRON
bjmsr-2255	12	2	analyzed	analyze	VERB
bjmsr-2255	12	3	the	the	DET
bjmsr-2255	12	4	data	datum	NOUN
bjmsr-2255	12	5	through	through	ADP
bjmsr-2255	12	6	partial	partial	ADJ
bjmsr-2255	12	7	least	least	ADJ
bjmsr-2255	12	8	squares	square	NOUN
bjmsr-2255	12	9	structural	structural	ADJ
bjmsr-2255	12	10	equation	equation	NOUN
bjmsr-2255	12	11	modeling	modeling	NOUN
bjmsr-2255	12	12	(	(	PUNCT
bjmsr-2255	12	13	pls	pls	INTJ
bjmsr-2255	12	14	-	-	PUNCT
bjmsr-2255	12	15	sem	sem	NOUN
bjmsr-2255	12	16	)	)	PUNCT
bjmsr-2255	12	17	to	to	PART
bjmsr-2255	12	18	explore	explore	VERB
bjmsr-2255	12	19	the	the	DET
bjmsr-2255	12	20	impact	impact	NOUN
bjmsr-2255	12	21	of	of	ADP
bjmsr-2255	12	22	service	service	NOUN
bjmsr-2255	12	23	quality	quality	NOUN
bjmsr-2255	12	24	,	,	PUNCT
bjmsr-2255	12	25	trust	trust	NOUN
bjmsr-2255	12	26	,	,	PUNCT
bjmsr-2255	12	27	and	and	CCONJ
bjmsr-2255	12	28	satisfaction	satisfaction	NOUN
bjmsr-2255	12	29	on	on	ADP
bjmsr-2255	12	30	subscribers	subscriber	NOUN
bjmsr-2255	12	31	'	'	PART
bjmsr-2255	12	32	loyalty	loyalty	NOUN
bjmsr-2255	12	33	toward	toward	ADP
bjmsr-2255	12	34	their	their	PRON
bjmsr-2255	12	35	preferred	preferred	ADJ
bjmsr-2255	12	36	telecom	telecom	NOUN
bjmsr-2255	12	37	providers	provider	NOUN
bjmsr-2255	12	38	.	.	PUNCT
bjmsr-2255	13	1	the	the	DET
bjmsr-2255	13	2	results	result	NOUN
bjmsr-2255	13	3	show	show	VERB
bjmsr-2255	13	4	that	that	SCONJ
bjmsr-2255	13	5	service	service	NOUN
bjmsr-2255	13	6	quality	quality	NOUN
bjmsr-2255	13	7	and	and	CCONJ
bjmsr-2255	13	8	trust	trust	NOUN
bjmsr-2255	13	9	-	-	PUNCT
bjmsr-2255	13	10	building	building	NOUN
bjmsr-2255	13	11	on	on	ADP
bjmsr-2255	13	12	the	the	DET
bjmsr-2255	13	13	telecom	telecom	NOUN
bjmsr-2255	13	14	preferred	prefer	VERB
bjmsr-2255	13	15	operator	operator	NOUN
bjmsr-2255	13	16	significantly	significantly	ADV
bjmsr-2255	13	17	impact	impact	VERB
bjmsr-2255	13	18	customer	customer	NOUN
bjmsr-2255	13	19	satisfaction	satisfaction	NOUN
bjmsr-2255	13	20	,	,	PUNCT
bjmsr-2255	13	21	emphasizing	emphasize	VERB
bjmsr-2255	13	22	the	the	DET
bjmsr-2255	13	23	need	need	NOUN
bjmsr-2255	13	24	for	for	ADP
bjmsr-2255	13	25	high	high	ADJ
bjmsr-2255	13	26	-	-	PUNCT
bjmsr-2255	13	27	quality	quality	NOUN
bjmsr-2255	13	28	services	service	NOUN
bjmsr-2255	13	29	and	and	CCONJ
bjmsr-2255	13	30	strong	strong	ADJ
bjmsr-2255	13	31	customer	customer	NOUN
bjmsr-2255	13	32	trust	trust	NOUN
bjmsr-2255	13	33	.	.	PUNCT
bjmsr-2255	14	1	furthermore	furthermore	ADV
bjmsr-2255	14	2	,	,	PUNCT
bjmsr-2255	14	3	subscribers	subscriber	NOUN
bjmsr-2255	14	4	'	'	PART
bjmsr-2255	14	5	trust	trust	NOUN
bjmsr-2255	14	6	in	in	ADP
bjmsr-2255	14	7	their	their	PRON
bjmsr-2255	14	8	provider	provider	NOUN
bjmsr-2255	14	9	and	and	CCONJ
bjmsr-2255	14	10	satisfaction	satisfaction	NOUN
bjmsr-2255	14	11	with	with	ADP
bjmsr-2255	14	12	its	its	PRON
bjmsr-2255	14	13	services	service	NOUN
bjmsr-2255	14	14	substantially	substantially	ADV
bjmsr-2255	14	15	influence	influence	VERB
bjmsr-2255	14	16	subscriber	subscriber	NOUN
bjmsr-2255	14	17	loyalty	loyalty	NOUN
bjmsr-2255	14	18	,	,	PUNCT
bjmsr-2255	14	19	underscoring	underscore	VERB
bjmsr-2255	14	20	the	the	DET
bjmsr-2255	14	21	critical	critical	ADJ
bjmsr-2255	14	22	role	role	NOUN
bjmsr-2255	14	23	of	of	ADP
bjmsr-2255	14	24	these	these	DET
bjmsr-2255	14	25	factors	factor	NOUN
bjmsr-2255	14	26	in	in	ADP
bjmsr-2255	14	27	reducing	reduce	VERB
bjmsr-2255	14	28	churn	churn	NOUN
bjmsr-2255	14	29	rates	rate	NOUN
bjmsr-2255	14	30	in	in	ADP
bjmsr-2255	14	31	a	a	DET
bjmsr-2255	14	32	dynamic	dynamic	ADJ
bjmsr-2255	14	33	and	and	CCONJ
bjmsr-2255	14	34	competitive	competitive	ADJ
bjmsr-2255	14	35	market	market	NOUN
bjmsr-2255	14	36	.	.	PUNCT
bjmsr-2255	15	1	this	this	DET
bjmsr-2255	15	2	research	research	NOUN
bjmsr-2255	15	3	contributes	contribute	VERB
bjmsr-2255	15	4	to	to	ADP
bjmsr-2255	15	5	understanding	understand	VERB
bjmsr-2255	15	6	subscribers	subscriber	NOUN
bjmsr-2255	15	7	'	'	PART
bjmsr-2255	15	8	behavior	behavior	NOUN
bjmsr-2255	15	9	in	in	ADP
bjmsr-2255	15	10	oman	oman	PROPN
bjmsr-2255	15	11	's	's	PART
bjmsr-2255	15	12	telecom	telecom	NOUN
bjmsr-2255	15	13	landscape	landscape	NOUN
bjmsr-2255	15	14	.	.	PUNCT
bjmsr-2255	16	1	it	it	PRON
bjmsr-2255	16	2	highlights	highlight	VERB
bjmsr-2255	16	3	the	the	DET
bjmsr-2255	16	4	crucial	crucial	ADJ
bjmsr-2255	16	5	role	role	NOUN
bjmsr-2255	16	6	of	of	ADP
bjmsr-2255	16	7	quality	quality	NOUN
bjmsr-2255	16	8	of	of	ADP
bjmsr-2255	16	9	service	service	NOUN
bjmsr-2255	16	10	,	,	PUNCT
bjmsr-2255	16	11	trust	trust	NOUN
bjmsr-2255	16	12	,	,	PUNCT
bjmsr-2255	16	13	and	and	CCONJ
bjmsr-2255	16	14	customer	customer	NOUN
bjmsr-2255	16	15	satisfaction	satisfaction	NOUN
bjmsr-2255	16	16	in	in	ADP
bjmsr-2255	16	17	retaining	retain	VERB
bjmsr-2255	16	18	customer	customer	NOUN
bjmsr-2255	16	19	loyalty	loyalty	NOUN
bjmsr-2255	16	20	in	in	ADP
bjmsr-2255	16	21	a	a	DET
bjmsr-2255	16	22	competitive	competitive	ADJ
bjmsr-2255	16	23	and	and	CCONJ
bjmsr-2255	16	24	evolving	evolve	VERB
bjmsr-2255	16	25	marketplace	marketplace	NOUN
bjmsr-2255	16	26	.	.	PUNCT
bjmsr-2255	17	1	©	©	ADP
bjmsr-2255	17	2	2024	2024	NUM
bjmsr-2255	17	3	by	by	ADP
bjmsr-2255	17	4	the	the	DET
bjmsr-2255	17	5	authors	author	NOUN
bjmsr-2255	17	6	.	.	PUNCT
bjmsr-2255	18	1	licensee	licensee	PROPN
bjmsr-2255	18	2	cribfb	cribfb	PROPN
bjmsr-2255	18	3	,	,	PUNCT
bjmsr-2255	18	4	usa	usa	PROPN
bjmsr-2255	18	5	.	.	PROPN
bjmsr-2255	19	1	this	this	DET
bjmsr-2255	19	2	open	open	ADJ
bjmsr-2255	19	3	-	-	PUNCT
bjmsr-2255	19	4	access	access	NOUN
bjmsr-2255	19	5	article	article	NOUN
bjmsr-2255	19	6	is	be	AUX
bjmsr-2255	19	7	distributed	distribute	VERB
bjmsr-2255	19	8	under	under	ADP
bjmsr-2255	19	9	the	the	DET
bjmsr-2255	19	10	terms	term	NOUN
bjmsr-2255	19	11	and	and	CCONJ
bjmsr-2255	19	12	conditions	condition	NOUN
bjmsr-2255	19	13	of	of	ADP
bjmsr-2255	19	14	the	the	DET
bjmsr-2255	19	15	creative	creative	ADJ
bjmsr-2255	19	16	commons	common	NOUN
bjmsr-2255	19	17	attribution	attribution	NOUN
bjmsr-2255	19	18	(	(	PUNCT
bjmsr-2255	19	19	cc	cc	NOUN
bjmsr-2255	19	20	by	by	ADP
bjmsr-2255	19	21	)	)	PUNCT
bjmsr-2255	19	22	license	license	NOUN
bjmsr-2255	19	23	(	(	PUNCT
bjmsr-2255	19	24	http://creativecommons.org/licenses/by/4.0	http://creativecommons.org/licenses/by/4.0	NOUN
bjmsr-2255	19	25	)	)	PUNCT
bjmsr-2255	19	26	.	.	PUNCT
bjmsr-2255	20	1	introduction	introduction	NOUN
bjmsr-2255	20	2	the	the	DET
bjmsr-2255	20	3	telecommunications	telecommunications	NOUN
bjmsr-2255	20	4	sector	sector	NOUN
bjmsr-2255	20	5	in	in	ADP
bjmsr-2255	20	6	oman	oman	PROPN
bjmsr-2255	20	7	has	have	AUX
bjmsr-2255	20	8	evolved	evolve	VERB
bjmsr-2255	20	9	significantly	significantly	ADV
bjmsr-2255	20	10	,	,	PUNCT
bjmsr-2255	20	11	experiencing	experience	VERB
bjmsr-2255	20	12	a	a	DET
bjmsr-2255	20	13	substantial	substantial	ADJ
bjmsr-2255	20	14	expansion	expansion	NOUN
bjmsr-2255	20	15	in	in	ADP
bjmsr-2255	20	16	services	service	NOUN
bjmsr-2255	20	17	due	due	ADP
bjmsr-2255	20	18	to	to	ADP
bjmsr-2255	20	19	the	the	DET
bjmsr-2255	20	20	growing	grow	VERB
bjmsr-2255	20	21	demand	demand	NOUN
bjmsr-2255	20	22	for	for	ADP
bjmsr-2255	20	23	local	local	ADJ
bjmsr-2255	20	24	and	and	CCONJ
bjmsr-2255	20	25	global	global	ADJ
bjmsr-2255	20	26	connectivity	connectivity	NOUN
bjmsr-2255	20	27	(	(	PUNCT
bjmsr-2255	20	28	baomar	baomar	PROPN
bjmsr-2255	20	29	et	et	PROPN
bjmsr-2255	20	30	al	al	PROPN
bjmsr-2255	20	31	.	.	PROPN
bjmsr-2255	20	32	,	,	PUNCT
bjmsr-2255	20	33	2024	2024	NUM
bjmsr-2255	20	34	)	)	PUNCT
bjmsr-2255	20	35	.	.	PUNCT
bjmsr-2255	21	1	this	this	DET
bjmsr-2255	21	2	sector	sector	NOUN
bjmsr-2255	21	3	,	,	PUNCT
bjmsr-2255	21	4	however	however	ADV
bjmsr-2255	21	5	,	,	PUNCT
bjmsr-2255	21	6	faces	face	VERB
bjmsr-2255	21	7	intense	intense	ADJ
bjmsr-2255	21	8	challenges	challenge	NOUN
bjmsr-2255	21	9	,	,	PUNCT
bjmsr-2255	21	10	including	include	VERB
bjmsr-2255	21	11	fierce	fierce	ADJ
bjmsr-2255	21	12	competition	competition	NOUN
bjmsr-2255	21	13	among	among	ADP
bjmsr-2255	21	14	telecom	telecom	NOUN
bjmsr-2255	21	15	companies	company	NOUN
bjmsr-2255	21	16	,	,	PUNCT
bjmsr-2255	21	17	subscriber	subscriber	NOUN
bjmsr-2255	21	18	retention	retention	NOUN
bjmsr-2255	21	19	,	,	PUNCT
bjmsr-2255	21	20	maintaining	maintain	VERB
bjmsr-2255	21	21	or	or	CCONJ
bjmsr-2255	21	22	increasing	increase	VERB
bjmsr-2255	21	23	market	market	NOUN
bjmsr-2255	21	24	share	share	NOUN
bjmsr-2255	21	25	,	,	PUNCT
bjmsr-2255	21	26	longterm	longterm	VERB
bjmsr-2255	21	27	viability	viability	NOUN
bjmsr-2255	21	28	,	,	PUNCT
bjmsr-2255	21	29	and	and	CCONJ
bjmsr-2255	21	30	the	the	DET
bjmsr-2255	21	31	high	high	ADJ
bjmsr-2255	21	32	risk	risk	NOUN
bjmsr-2255	21	33	of	of	ADP
bjmsr-2255	21	34	subscriber	subscriber	NOUN
bjmsr-2255	21	35	churn	churn	NOUN
bjmsr-2255	21	36	as	as	SCONJ
bjmsr-2255	21	37	customers	customer	NOUN
bjmsr-2255	21	38	switch	switch	VERB
bjmsr-2255	21	39	to	to	ADP
bjmsr-2255	21	40	competitors	competitor	NOUN
bjmsr-2255	21	41	(	(	PUNCT
bjmsr-2255	21	42	ribeiro	ribeiro	PROPN
bjmsr-2255	21	43	et	et	PROPN
bjmsr-2255	21	44	al	al	PROPN
bjmsr-2255	21	45	.	.	PROPN
bjmsr-2255	21	46	,	,	PUNCT
bjmsr-2255	21	47	2024	2024	NUM
bjmsr-2255	21	48	)	)	PUNCT
bjmsr-2255	21	49	.	.	PUNCT
bjmsr-2255	22	1	since	since	SCONJ
bjmsr-2255	22	2	acquiring	acquire	VERB
bjmsr-2255	22	3	new	new	ADJ
bjmsr-2255	22	4	subscribers	subscriber	NOUN
bjmsr-2255	22	5	has	have	AUX
bjmsr-2255	22	6	become	become	VERB
bjmsr-2255	22	7	increasingly	increasingly	ADV
bjmsr-2255	22	8	difficult	difficult	ADJ
bjmsr-2255	22	9	and	and	CCONJ
bjmsr-2255	22	10	costly	costly	ADJ
bjmsr-2255	22	11	,	,	PUNCT
bjmsr-2255	22	12	scholars	scholar	NOUN
bjmsr-2255	22	13	emphasize	emphasize	VERB
bjmsr-2255	22	14	retaining	retain	VERB
bjmsr-2255	22	15	existing	exist	VERB
bjmsr-2255	22	16	subscribers	subscriber	NOUN
bjmsr-2255	22	17	to	to	PART
bjmsr-2255	22	18	reduce	reduce	VERB
bjmsr-2255	22	19	churn	churn	NOUN
bjmsr-2255	22	20	(	(	PUNCT
bjmsr-2255	22	21	ribeiro	ribeiro	PROPN
bjmsr-2255	22	22	et	et	PROPN
bjmsr-2255	22	23	al	al	PROPN
bjmsr-2255	22	24	.	.	PROPN
bjmsr-2255	22	25	,	,	PUNCT
bjmsr-2255	22	26	2024	2024	NUM
bjmsr-2255	22	27	)	)	PUNCT
bjmsr-2255	22	28	.	.	PUNCT
bjmsr-2255	23	1	over	over	ADP
bjmsr-2255	23	2	the	the	DET
bjmsr-2255	23	3	last	last	ADJ
bjmsr-2255	23	4	decade	decade	NOUN
bjmsr-2255	23	5	,	,	PUNCT
bjmsr-2255	23	6	the	the	DET
bjmsr-2255	23	7	rapid	rapid	ADJ
bjmsr-2255	23	8	development	development	NOUN
bjmsr-2255	23	9	of	of	ADP
bjmsr-2255	23	10	oman	oman	PROPN
bjmsr-2255	23	11	’s	’s	PART
bjmsr-2255	23	12	telecom	telecom	NOUN
bjmsr-2255	23	13	sector	sector	NOUN
bjmsr-2255	23	14	has	have	AUX
bjmsr-2255	23	15	also	also	ADV
bjmsr-2255	23	16	witnessed	witness	VERB
bjmsr-2255	23	17	heightened	heightened	ADJ
bjmsr-2255	23	18	competition	competition	NOUN
bjmsr-2255	23	19	,	,	PUNCT
bjmsr-2255	23	20	especially	especially	ADV
bjmsr-2255	23	21	following	follow	VERB
bjmsr-2255	23	22	the	the	DET
bjmsr-2255	23	23	entry	entry	NOUN
bjmsr-2255	23	24	of	of	ADP
bjmsr-2255	23	25	international	international	ADJ
bjmsr-2255	23	26	operators	operator	NOUN
bjmsr-2255	23	27	like	like	ADP
bjmsr-2255	23	28	vodafone	vodafone	NOUN
bjmsr-2255	23	29	and	and	CCONJ
bjmsr-2255	23	30	ooredoo	ooredoo	ADJ
bjmsr-2255	23	31	.	.	PUNCT
bjmsr-2255	24	1	these	these	DET
bjmsr-2255	24	2	recent	recent	ADJ
bjmsr-2255	24	3	changes	change	NOUN
bjmsr-2255	24	4	have	have	AUX
bjmsr-2255	24	5	made	make	VERB
bjmsr-2255	24	6	subscriber	subscriber	NOUN
bjmsr-2255	24	7	loyalty	loyalty	NOUN
bjmsr-2255	24	8	critical	critical	ADJ
bjmsr-2255	24	9	for	for	ADP
bjmsr-2255	24	10	sustaining	sustain	VERB
bjmsr-2255	24	11	market	market	NOUN
bjmsr-2255	24	12	share	share	NOUN
bjmsr-2255	24	13	.	.	PUNCT
bjmsr-2255	25	1	consequently	consequently	ADV
bjmsr-2255	25	2	,	,	PUNCT
bjmsr-2255	25	3	telecom	telecom	PROPN
bjmsr-2255	25	4	operators	operator	NOUN
bjmsr-2255	25	5	now	now	ADV
bjmsr-2255	25	6	employ	employ	VERB
bjmsr-2255	25	7	emarketing	emarketing	NOUN
bjmsr-2255	25	8	strategies	strategy	NOUN
bjmsr-2255	25	9	to	to	PART
bjmsr-2255	25	10	strengthen	strengthen	VERB
bjmsr-2255	25	11	brand	brand	NOUN
bjmsr-2255	25	12	loyalty	loyalty	NOUN
bjmsr-2255	25	13	among	among	ADP
bjmsr-2255	25	14	mobile	mobile	ADJ
bjmsr-2255	25	15	and	and	CCONJ
bjmsr-2255	25	16	internet	internet	NOUN
bjmsr-2255	25	17	users	user	NOUN
bjmsr-2255	25	18	(	(	PUNCT
bjmsr-2255	25	19	mullatahiri	mullatahiri	PROPN
bjmsr-2255	25	20	&	&	CCONJ
bjmsr-2255	25	21	ukaj	ukaj	PROPN
bjmsr-2255	25	22	,	,	PUNCT
bjmsr-2255	25	23	2019	2019	NUM
bjmsr-2255	25	24	)	)	PUNCT
bjmsr-2255	25	25	.	.	PUNCT
bjmsr-2255	26	1	customer	customer	NOUN
bjmsr-2255	26	2	loyalty	loyalty	NOUN
bjmsr-2255	26	3	is	be	AUX
bjmsr-2255	26	4	essential	essential	ADJ
bjmsr-2255	26	5	for	for	ADP
bjmsr-2255	26	6	sustainable	sustainable	ADJ
bjmsr-2255	26	7	growth	growth	NOUN
bjmsr-2255	26	8	in	in	ADP
bjmsr-2255	26	9	telecom	telecom	NOUN
bjmsr-2255	26	10	companies	company	NOUN
bjmsr-2255	26	11	(	(	PUNCT
bjmsr-2255	26	12	turnbull	turnbull	PROPN
bjmsr-2255	26	13	et	et	PROPN
bjmsr-2255	26	14	al	al	PROPN
bjmsr-2255	26	15	.	.	PROPN
bjmsr-2255	26	16	,	,	PUNCT
bjmsr-2255	26	17	2000	2000	NUM
bjmsr-2255	26	18	)	)	PUNCT
bjmsr-2255	26	19	,	,	PUNCT
bjmsr-2255	26	20	underscoring	underscore	VERB
bjmsr-2255	26	21	the	the	DET
bjmsr-2255	26	22	need	need	NOUN
bjmsr-2255	26	23	for	for	ADP
bjmsr-2255	26	24	a	a	DET
bjmsr-2255	26	25	deeper	deep	ADJ
bjmsr-2255	26	26	understanding	understanding	NOUN
bjmsr-2255	26	27	of	of	ADP
bjmsr-2255	26	28	loyalty	loyalty	NOUN
bjmsr-2255	26	29	and	and	CCONJ
bjmsr-2255	26	30	the	the	DET
bjmsr-2255	26	31	factors	factor	NOUN
bjmsr-2255	26	32	that	that	PRON
bjmsr-2255	26	33	impact	impact	VERB
bjmsr-2255	26	34	subscriber	subscriber	NOUN
bjmsr-2255	26	35	retention	retention	NOUN
bjmsr-2255	26	36	or	or	CCONJ
bjmsr-2255	26	37	acquisition	acquisition	NOUN
bjmsr-2255	26	38	.	.	PUNCT
bjmsr-2255	27	1	while	while	SCONJ
bjmsr-2255	27	2	several	several	ADJ
bjmsr-2255	27	3	1corresponding	1corresponding	PROPN
bjmsr-2255	27	4	author	author	NOUN
bjmsr-2255	27	5	:	:	PUNCT
bjmsr-2255	27	6	orcid	orcid	PROPN
bjmsr-2255	27	7	i	i	PRON
bjmsr-2255	27	8	d	d	NOUN
bjmsr-2255	27	9	:	:	PUNCT
bjmsr-2255	27	10	0000	0000	NUM
bjmsr-2255	27	11	-	-	PUNCT
bjmsr-2255	27	12	0002	0002	NUM
bjmsr-2255	27	13	-	-	PUNCT
bjmsr-2255	27	14	4752	4752	NUM
bjmsr-2255	27	15	-	-	PUNCT
bjmsr-2255	27	16	1124	1124	NUM
bjmsr-2255	27	17	©	©	PROPN
bjmsr-2255	27	18	2024	2024	NUM
bjmsr-2255	27	19	by	by	ADP
bjmsr-2255	27	20	the	the	DET
bjmsr-2255	27	21	authors	author	NOUN
bjmsr-2255	27	22	.	.	PUNCT
bjmsr-2255	28	1	hosting	host	VERB
bjmsr-2255	28	2	by	by	ADP
bjmsr-2255	28	3	cribfb	cribfb	PROPN
bjmsr-2255	28	4	.	.	PUNCT
bjmsr-2255	29	1	peer	peer	NOUN
bjmsr-2255	29	2	review	review	NOUN
bjmsr-2255	29	3	is	be	AUX
bjmsr-2255	29	4	the	the	DET
bjmsr-2255	29	5	responsibility	responsibility	NOUN
bjmsr-2255	29	6	of	of	ADP
bjmsr-2255	29	7	cribfb	cribfb	PROPN
bjmsr-2255	29	8	,	,	PUNCT
bjmsr-2255	29	9	usa	usa	PROPN
bjmsr-2255	29	10	.	.	PROPN
bjmsr-2255	29	11	https://doi.org/10.46281/bjmsr.v9i5.2255	https://doi.org/10.46281/bjmsr.v9i5.2255	PROPN
bjmsr-2255	29	12	to	to	PART
bjmsr-2255	29	13	cite	cite	VERB
bjmsr-2255	29	14	this	this	DET
bjmsr-2255	29	15	article	article	NOUN
bjmsr-2255	29	16	:	:	PUNCT
bjmsr-2255	29	17	taufiq	taufiq	PROPN
bjmsr-2255	29	18	hail	hail	PROPN
bjmsr-2255	29	19	,	,	PUNCT
bjmsr-2255	29	20	g.	g.	PROPN
bjmsr-2255	29	21	a.-m	a.-m	PROPN
bjmsr-2255	29	22	.	.	PUNCT
bjmsr-2255	30	1	,	,	PUNCT
bjmsr-2255	30	2	almhlawi	almhlawi	PROPN
bjmsr-2255	30	3	,	,	PUNCT
bjmsr-2255	30	4	s.	s.	PROPN
bjmsr-2255	30	5	o.	o.	PROPN
bjmsr-2255	30	6	a.	a.	PROPN
bjmsr-2255	30	7	,	,	PUNCT
bjmsr-2255	30	8	muniyanayaka	muniyanayaka	ADV
bjmsr-2255	30	9	,	,	PUNCT
bjmsr-2255	30	10	d.	d.	PROPN
bjmsr-2255	30	11	k.	k.	PROPN
bjmsr-2255	30	12	,	,	PUNCT
bjmsr-2255	30	13	shakir	shakir	PROPN
bjmsr-2255	30	14	,	,	PUNCT
bjmsr-2255	30	15	m.	m.	NOUN
bjmsr-2255	30	16	,	,	PUNCT
bjmsr-2255	30	17	&	&	CCONJ
bjmsr-2255	30	18	al	al	PROPN
bjmsr-2255	30	19	-	-	PUNCT
bjmsr-2255	30	20	mamari	mamari	PROPN
bjmsr-2255	30	21	,	,	PUNCT
bjmsr-2255	30	22	s.	s.	PROPN
bjmsr-2255	30	23	s.	s.	PROPN
bjmsr-2255	30	24	(	(	PUNCT
bjmsr-2255	30	25	2024	2024	NUM
bjmsr-2255	30	26	)	)	PUNCT
bjmsr-2255	30	27	.	.	PUNCT
bjmsr-2255	31	1	examining	examine	VERB
bjmsr-2255	31	2	subscriber	subscriber	NOUN
bjmsr-2255	31	3	’s	’s	PART
bjmsr-2255	31	4	loyalty	loyalty	NOUN
bjmsr-2255	31	5	in	in	ADP
bjmsr-2255	31	6	oman	oman	PROPN
bjmsr-2255	31	7	’s	’s	PART
bjmsr-2255	31	8	telecom	telecom	PROPN
bjmsr-2255	31	9	industry	industry	NOUN
bjmsr-2255	31	10	:	:	PUNCT
bjmsr-2255	31	11	a	a	DET
bjmsr-2255	31	12	study	study	NOUN
bjmsr-2255	31	13	on	on	ADP
bjmsr-2255	31	14	service	service	NOUN
bjmsr-2255	31	15	quality	quality	NOUN
bjmsr-2255	31	16	,	,	PUNCT
bjmsr-2255	31	17	trust	trust	NOUN
bjmsr-2255	31	18	,	,	PUNCT
bjmsr-2255	31	19	and	and	CCONJ
bjmsr-2255	31	20	satisfaction	satisfaction	NOUN
bjmsr-2255	31	21	.	.	PUNCT
bjmsr-2255	32	1	bangladesh	bangladesh	PROPN
bjmsr-2255	32	2	journal	journal	PROPN
bjmsr-2255	32	3	of	of	ADP
bjmsr-2255	32	4	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	32	5	scientific	scientific	ADJ
bjmsr-2255	32	6	research	research	NOUN
bjmsr-2255	32	7	,	,	PUNCT
bjmsr-2255	32	8	9(5	9(5	NUM
bjmsr-2255	32	9	)	)	PUNCT
bjmsr-2255	32	10	,	,	PUNCT
bjmsr-2255	32	11	39	39	NUM
bjmsr-2255	32	12	-	-	SYM
bjmsr-2255	32	13	55	55	NUM
bjmsr-2255	32	14	.	.	PUNCT
bjmsr-2255	33	1	https://doi.org/10.46281/bjmsr.v9i5.2255	https://doi.org/10.46281/bjmsr.v9i5.2255	PROPN
bjmsr-2255	33	2	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN
bjmsr-2255	33	3	)	)	PUNCT
bjmsr-2255	33	4	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN
bjmsr-2255	33	5	)	)	PUNCT
bjmsr-2255	33	6	https://www.openaccess.nl/en	https://www.openaccess.nl/en	NOUN
bjmsr-2255	34	1	https://doi.org/10.46281/bjmsr.v9i5.2255	https://doi.org/10.46281/bjmsr.v9i5.2255	PROPN
bjmsr-2255	34	2	https://orcid.org/0000-0002-4752-1124	https://orcid.org/0000-0002-4752-1124	VERB
bjmsr-2255	34	3	https://orcid.org/0009-0004-9256-9065	https://orcid.org/0009-0004-9256-9065	PRON
bjmsr-2255	35	1	https://orcid.org/0000-0003-0853-4085	https://orcid.org/0000-0003-0853-4085	INTJ
bjmsr-2255	35	2	https://orcid.org/0000-0002-1208-3013	https://orcid.org/0000-0002-1208-3013	PROPN
bjmsr-2255	35	3	https://orcid.org/0009-0002-3589-1811	https://orcid.org/0009-0002-3589-1811	INTJ
bjmsr-2255	35	4	hail	hail	NOUN
bjmsr-2255	35	5	et	et	PROPN
bjmsr-2255	35	6	al	al	PROPN
bjmsr-2255	35	7	.	.	PROPN
bjmsr-2255	35	8	,	,	PUNCT
bjmsr-2255	35	9	bangladesh	bangladesh	PROPN
bjmsr-2255	35	10	journal	journal	NOUN
bjmsr-2255	35	11	of	of	ADP
bjmsr-2255	35	12	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	35	13	scientific	scientific	ADJ
bjmsr-2255	35	14	research	research	NOUN
bjmsr-2255	35	15	9(5	9(5	NUM
bjmsr-2255	35	16	)	)	PUNCT
bjmsr-2255	35	17	(	(	PUNCT
bjmsr-2255	35	18	2024	2024	NUM
bjmsr-2255	35	19	)	)	PUNCT
bjmsr-2255	35	20	,	,	PUNCT
bjmsr-2255	35	21	39	39	NUM
bjmsr-2255	35	22	-	-	SYM
bjmsr-2255	35	23	55	55	NUM
bjmsr-2255	35	24	40	40	NUM
bjmsr-2255	35	25	studies	study	NOUN
bjmsr-2255	35	26	have	have	AUX
bjmsr-2255	35	27	explored	explore	VERB
bjmsr-2255	35	28	the	the	DET
bjmsr-2255	35	29	omani	omani	ADJ
bjmsr-2255	35	30	telecom	telecom	NOUN
bjmsr-2255	35	31	sector	sector	NOUN
bjmsr-2255	35	32	,	,	PUNCT
bjmsr-2255	35	33	they	they	PRON
bjmsr-2255	35	34	primarily	primarily	ADV
bjmsr-2255	35	35	focus	focus	VERB
bjmsr-2255	35	36	on	on	ADP
bjmsr-2255	35	37	employee	employee	NOUN
bjmsr-2255	35	38	emotions	emotion	NOUN
bjmsr-2255	35	39	and	and	CCONJ
bjmsr-2255	35	40	performance	performance	NOUN
bjmsr-2255	35	41	(	(	PUNCT
bjmsr-2255	35	42	baomar	baomar	PROPN
bjmsr-2255	35	43	et	et	PROPN
bjmsr-2255	35	44	al	al	PROPN
bjmsr-2255	35	45	.	.	PROPN
bjmsr-2255	35	46	,	,	PUNCT
bjmsr-2255	35	47	2024	2024	NUM
bjmsr-2255	35	48	)	)	PUNCT
bjmsr-2255	35	49	,	,	PUNCT
bjmsr-2255	35	50	frameworks	framework	NOUN
bjmsr-2255	35	51	for	for	ADP
bjmsr-2255	35	52	managing	manage	VERB
bjmsr-2255	35	53	the	the	DET
bjmsr-2255	35	54	impact	impact	NOUN
bjmsr-2255	35	55	of	of	ADP
bjmsr-2255	35	56	the	the	DET
bjmsr-2255	35	57	covid-19	covid-19	PROPN
bjmsr-2255	35	58	crisis	crisis	NOUN
bjmsr-2255	35	59	,	,	PUNCT
bjmsr-2255	35	60	assessments	assessment	NOUN
bjmsr-2255	35	61	of	of	ADP
bjmsr-2255	35	62	digital	digital	ADJ
bjmsr-2255	35	63	influences	influence	NOUN
bjmsr-2255	35	64	on	on	ADP
bjmsr-2255	35	65	employee	employee	NOUN
bjmsr-2255	35	66	experience	experience	NOUN
bjmsr-2255	35	67	and	and	CCONJ
bjmsr-2255	35	68	performance	performance	NOUN
bjmsr-2255	35	69	(	(	PUNCT
bjmsr-2255	35	70	porkodi	porkodi	NOUN
bjmsr-2255	35	71	et	et	PROPN
bjmsr-2255	35	72	al	al	PROPN
bjmsr-2255	35	73	.	.	PROPN
bjmsr-2255	35	74	,	,	PUNCT
bjmsr-2255	35	75	2023	2023	NUM
bjmsr-2255	35	76	)	)	PUNCT
bjmsr-2255	35	77	,	,	PUNCT
bjmsr-2255	35	78	financial	financial	ADJ
bjmsr-2255	35	79	performance	performance	NOUN
bjmsr-2255	35	80	evaluations	evaluation	NOUN
bjmsr-2255	35	81	of	of	ADP
bjmsr-2255	35	82	omantel	omantel	NOUN
bjmsr-2255	35	83	and	and	CCONJ
bjmsr-2255	35	84	ooredoo	ooredoo	PROPN
bjmsr-2255	35	85	(	(	PUNCT
bjmsr-2255	35	86	muthuraman	muthuraman	NOUN
bjmsr-2255	35	87	et	et	PROPN
bjmsr-2255	35	88	al	al	PROPN
bjmsr-2255	35	89	.	.	PROPN
bjmsr-2255	35	90	,	,	PUNCT
bjmsr-2255	35	91	2021	2021	NUM
bjmsr-2255	35	92	)	)	PUNCT
bjmsr-2255	35	93	,	,	PUNCT
bjmsr-2255	35	94	and	and	CCONJ
bjmsr-2255	35	95	strategic	strategic	ADJ
bjmsr-2255	35	96	innovation	innovation	NOUN
bjmsr-2255	35	97	management	management	NOUN
bjmsr-2255	35	98	within	within	ADP
bjmsr-2255	35	99	omantel	omantel	NOUN
bjmsr-2255	35	100	(	(	PUNCT
bjmsr-2255	35	101	al	al	PROPN
bjmsr-2255	35	102	abri	abri	PROPN
bjmsr-2255	35	103	,	,	PUNCT
bjmsr-2255	35	104	2021	2021	NUM
bjmsr-2255	35	105	)	)	PUNCT
bjmsr-2255	35	106	.	.	PUNCT
bjmsr-2255	36	1	more	more	ADJ
bjmsr-2255	36	2	research	research	NOUN
bjmsr-2255	36	3	needs	need	VERB
bjmsr-2255	36	4	to	to	PART
bjmsr-2255	36	5	be	be	AUX
bjmsr-2255	36	6	done	do	VERB
bjmsr-2255	36	7	on	on	ADP
bjmsr-2255	36	8	customer	customer	NOUN
bjmsr-2255	36	9	satisfaction	satisfaction	NOUN
bjmsr-2255	36	10	,	,	PUNCT
bjmsr-2255	36	11	trust	trust	NOUN
bjmsr-2255	36	12	,	,	PUNCT
bjmsr-2255	36	13	perceived	perceive	VERB
bjmsr-2255	36	14	service	service	NOUN
bjmsr-2255	36	15	quality	quality	NOUN
bjmsr-2255	36	16	,	,	PUNCT
bjmsr-2255	36	17	and	and	CCONJ
bjmsr-2255	36	18	how	how	SCONJ
bjmsr-2255	36	19	these	these	DET
bjmsr-2255	36	20	elements	element	NOUN
bjmsr-2255	36	21	influence	influence	VERB
bjmsr-2255	36	22	loyalty	loyalty	NOUN
bjmsr-2255	36	23	despite	despite	SCONJ
bjmsr-2255	36	24	their	their	PRON
bjmsr-2255	36	25	potential	potential	NOUN
bjmsr-2255	36	26	to	to	PART
bjmsr-2255	36	27	mitigate	mitigate	VERB
bjmsr-2255	36	28	churn	churn	NOUN
bjmsr-2255	36	29	.	.	PUNCT
bjmsr-2255	37	1	the	the	DET
bjmsr-2255	37	2	range	range	NOUN
bjmsr-2255	37	3	of	of	ADP
bjmsr-2255	37	4	services	service	NOUN
bjmsr-2255	37	5	offered	offer	VERB
bjmsr-2255	37	6	by	by	ADP
bjmsr-2255	37	7	telecom	telecom	NOUN
bjmsr-2255	37	8	companies	company	NOUN
bjmsr-2255	37	9	,	,	PUNCT
bjmsr-2255	37	10	combined	combine	VERB
bjmsr-2255	37	11	with	with	ADP
bjmsr-2255	37	12	the	the	DET
bjmsr-2255	37	13	critical	critical	ADJ
bjmsr-2255	37	14	role	role	NOUN
bjmsr-2255	37	15	that	that	PRON
bjmsr-2255	37	16	subscriber	subscriber	NOUN
bjmsr-2255	37	17	perceptions	perception	NOUN
bjmsr-2255	37	18	play	play	VERB
bjmsr-2255	37	19	in	in	ADP
bjmsr-2255	37	20	shaping	shape	VERB
bjmsr-2255	37	21	preferences	preference	NOUN
bjmsr-2255	37	22	,	,	PUNCT
bjmsr-2255	37	23	underscores	underscore	VERB
bjmsr-2255	37	24	the	the	DET
bjmsr-2255	37	25	importance	importance	NOUN
bjmsr-2255	37	26	of	of	ADP
bjmsr-2255	37	27	understanding	understand	VERB
bjmsr-2255	37	28	how	how	SCONJ
bjmsr-2255	37	29	service	service	NOUN
bjmsr-2255	37	30	quality	quality	NOUN
bjmsr-2255	37	31	affects	affect	VERB
bjmsr-2255	37	32	loyalty	loyalty	NOUN
bjmsr-2255	37	33	in	in	ADP
bjmsr-2255	37	34	oman	oman	PROPN
bjmsr-2255	37	35	’s	’s	PART
bjmsr-2255	37	36	telecommunications	telecommunications	NOUN
bjmsr-2255	37	37	sector	sector	NOUN
bjmsr-2255	37	38	(	(	PUNCT
bjmsr-2255	37	39	belwal	belwal	NOUN
bjmsr-2255	37	40	&	&	CCONJ
bjmsr-2255	37	41	amireh	amireh	NOUN
bjmsr-2255	37	42	,	,	PUNCT
bjmsr-2255	37	43	2018	2018	NUM
bjmsr-2255	37	44	)	)	PUNCT
bjmsr-2255	37	45	.	.	PUNCT
bjmsr-2255	38	1	in	in	ADP
bjmsr-2255	38	2	general	general	ADJ
bjmsr-2255	38	3	,	,	PUNCT
bjmsr-2255	38	4	to	to	PART
bjmsr-2255	38	5	cultivate	cultivate	VERB
bjmsr-2255	38	6	loyal	loyal	ADJ
bjmsr-2255	38	7	customers	customer	NOUN
bjmsr-2255	38	8	,	,	PUNCT
bjmsr-2255	38	9	initial	initial	ADJ
bjmsr-2255	38	10	satisfaction	satisfaction	NOUN
bjmsr-2255	38	11	is	be	AUX
bjmsr-2255	38	12	essential	essential	ADJ
bjmsr-2255	38	13	(	(	PUNCT
bjmsr-2255	38	14	alam	alam	PROPN
bjmsr-2255	38	15	et	et	PROPN
bjmsr-2255	38	16	al	al	PROPN
bjmsr-2255	38	17	.	.	PROPN
bjmsr-2255	38	18	,	,	PUNCT
bjmsr-2255	38	19	2021	2021	NUM
bjmsr-2255	38	20	)	)	PUNCT
bjmsr-2255	38	21	.	.	PUNCT
bjmsr-2255	39	1	in	in	ADP
bjmsr-2255	39	2	other	other	ADJ
bjmsr-2255	39	3	words	word	NOUN
bjmsr-2255	39	4	,	,	PUNCT
bjmsr-2255	39	5	loyalty	loyalty	NOUN
bjmsr-2255	39	6	is	be	AUX
bjmsr-2255	39	7	preceded	precede	VERB
bjmsr-2255	39	8	by	by	ADP
bjmsr-2255	39	9	satisfaction	satisfaction	NOUN
bjmsr-2255	39	10	,	,	PUNCT
bjmsr-2255	39	11	which	which	PRON
bjmsr-2255	39	12	leads	lead	VERB
bjmsr-2255	39	13	to	to	ADP
bjmsr-2255	39	14	profitability	profitability	NOUN
bjmsr-2255	39	15	and	and	CCONJ
bjmsr-2255	39	16	helps	help	VERB
bjmsr-2255	39	17	sustain	sustain	VERB
bjmsr-2255	39	18	an	an	DET
bjmsr-2255	39	19	organization	organization	NOUN
bjmsr-2255	39	20	's	's	PART
bjmsr-2255	39	21	position	position	NOUN
bjmsr-2255	39	22	in	in	ADP
bjmsr-2255	39	23	the	the	DET
bjmsr-2255	39	24	marketplace	marketplace	NOUN
bjmsr-2255	39	25	(	(	PUNCT
bjmsr-2255	39	26	khan	khan	PROPN
bjmsr-2255	39	27	et	et	PROPN
bjmsr-2255	39	28	al	al	PROPN
bjmsr-2255	39	29	.	.	PROPN
bjmsr-2255	39	30	,	,	PUNCT
bjmsr-2255	39	31	2020	2020	NUM
bjmsr-2255	39	32	;	;	PUNCT
bjmsr-2255	39	33	zayed	zayed	PROPN
bjmsr-2255	39	34	et	et	PROPN
bjmsr-2255	39	35	al	al	PROPN
bjmsr-2255	39	36	.	.	PROPN
bjmsr-2255	39	37	,	,	PUNCT
bjmsr-2255	39	38	2022	2022	NUM
bjmsr-2255	39	39	;	;	PUNCT
bjmsr-2255	39	40	islam	islam	PROPN
bjmsr-2255	39	41	et	et	PROPN
bjmsr-2255	39	42	al	al	PROPN
bjmsr-2255	39	43	.	.	PROPN
bjmsr-2255	39	44	,	,	PUNCT
bjmsr-2255	39	45	2023	2023	NUM
bjmsr-2255	39	46	)	)	PUNCT
bjmsr-2255	39	47	.	.	PUNCT
bjmsr-2255	40	1	subscriber	subscriber	NOUN
bjmsr-2255	40	2	loyalty	loyalty	NOUN
bjmsr-2255	40	3	is	be	AUX
bjmsr-2255	40	4	essential	essential	ADJ
bjmsr-2255	40	5	for	for	ADP
bjmsr-2255	40	6	business	business	NOUN
bjmsr-2255	40	7	success	success	NOUN
bjmsr-2255	40	8	,	,	PUNCT
bjmsr-2255	40	9	yet	yet	CCONJ
bjmsr-2255	40	10	in	in	ADP
bjmsr-2255	40	11	oman	oman	PROPN
bjmsr-2255	40	12	's	's	PART
bjmsr-2255	40	13	telecommunications	telecommunication	NOUN
bjmsr-2255	40	14	landscape	landscape	NOUN
bjmsr-2255	40	15	,	,	PUNCT
bjmsr-2255	40	16	scholarly	scholarly	ADJ
bjmsr-2255	40	17	exploration	exploration	NOUN
bjmsr-2255	40	18	of	of	ADP
bjmsr-2255	40	19	this	this	DET
bjmsr-2255	40	20	topic	topic	NOUN
bjmsr-2255	40	21	remains	remain	VERB
bjmsr-2255	40	22	to	to	PART
bjmsr-2255	40	23	be	be	AUX
bjmsr-2255	40	24	limited	limit	VERB
bjmsr-2255	40	25	,	,	PUNCT
bjmsr-2255	40	26	particularly	particularly	ADV
bjmsr-2255	40	27	from	from	ADP
bjmsr-2255	40	28	subscriber	subscriber	NOUN
bjmsr-2255	40	29	perceptions	perception	NOUN
bjmsr-2255	40	30	.	.	PUNCT
bjmsr-2255	41	1	hence	hence	ADV
bjmsr-2255	41	2	,	,	PUNCT
bjmsr-2255	41	3	gaining	gain	VERB
bjmsr-2255	41	4	insights	insight	NOUN
bjmsr-2255	41	5	into	into	ADP
bjmsr-2255	41	6	the	the	DET
bjmsr-2255	41	7	impact	impact	NOUN
bjmsr-2255	41	8	of	of	ADP
bjmsr-2255	41	9	service	service	NOUN
bjmsr-2255	41	10	quality	quality	NOUN
bjmsr-2255	41	11	on	on	ADP
bjmsr-2255	41	12	customer	customer	NOUN
bjmsr-2255	41	13	loyalty	loyalty	NOUN
bjmsr-2255	41	14	and	and	CCONJ
bjmsr-2255	41	15	the	the	DET
bjmsr-2255	41	16	influence	influence	NOUN
bjmsr-2255	41	17	of	of	ADP
bjmsr-2255	41	18	satisfaction	satisfaction	NOUN
bjmsr-2255	41	19	and	and	CCONJ
bjmsr-2255	41	20	trust	trust	NOUN
bjmsr-2255	41	21	is	be	AUX
bjmsr-2255	41	22	crucial	crucial	ADJ
bjmsr-2255	41	23	for	for	ADP
bjmsr-2255	41	24	retaining	retain	VERB
bjmsr-2255	41	25	subscribers	subscriber	NOUN
bjmsr-2255	41	26	in	in	ADP
bjmsr-2255	41	27	a	a	DET
bjmsr-2255	41	28	competitive	competitive	ADJ
bjmsr-2255	41	29	market	market	NOUN
bjmsr-2255	41	30	where	where	SCONJ
bjmsr-2255	41	31	subscribers	subscriber	NOUN
bjmsr-2255	41	32	may	may	AUX
bjmsr-2255	41	33	easily	easily	ADV
bjmsr-2255	41	34	migrate	migrate	VERB
bjmsr-2255	41	35	to	to	ADP
bjmsr-2255	41	36	providers	provider	NOUN
bjmsr-2255	41	37	offering	offer	VERB
bjmsr-2255	41	38	better	well	ADJ
bjmsr-2255	41	39	quality	quality	NOUN
bjmsr-2255	41	40	,	,	PUNCT
bjmsr-2255	41	41	affordability	affordability	NOUN
bjmsr-2255	41	42	,	,	PUNCT
bjmsr-2255	41	43	or	or	CCONJ
bjmsr-2255	41	44	customer	customer	NOUN
bjmsr-2255	41	45	service	service	NOUN
bjmsr-2255	41	46	.	.	PUNCT
bjmsr-2255	42	1	although	although	SCONJ
bjmsr-2255	42	2	subscriber	subscriber	NOUN
bjmsr-2255	42	3	loyalty	loyalty	NOUN
bjmsr-2255	42	4	is	be	AUX
bjmsr-2255	42	5	a	a	DET
bjmsr-2255	42	6	key	key	ADJ
bjmsr-2255	42	7	differentiator	differentiator	NOUN
bjmsr-2255	42	8	in	in	ADP
bjmsr-2255	42	9	oman	oman	PROPN
bjmsr-2255	42	10	's	's	PART
bjmsr-2255	42	11	telecom	telecom	NOUN
bjmsr-2255	42	12	sector	sector	NOUN
bjmsr-2255	42	13	,	,	PUNCT
bjmsr-2255	42	14	empirical	empirical	ADJ
bjmsr-2255	42	15	research	research	NOUN
bjmsr-2255	42	16	still	still	ADV
bjmsr-2255	42	17	needs	need	VERB
bjmsr-2255	42	18	to	to	PART
bjmsr-2255	42	19	be	be	AUX
bjmsr-2255	42	20	expanded	expand	VERB
bjmsr-2255	42	21	,	,	PUNCT
bjmsr-2255	42	22	with	with	ADP
bjmsr-2255	42	23	little	little	ADJ
bjmsr-2255	42	24	focus	focus	NOUN
bjmsr-2255	42	25	on	on	ADP
bjmsr-2255	42	26	the	the	DET
bjmsr-2255	42	27	subscriber	subscriber	NOUN
bjmsr-2255	42	28	perspective	perspective	NOUN
bjmsr-2255	42	29	,	,	PUNCT
bjmsr-2255	42	30	which	which	PRON
bjmsr-2255	42	31	is	be	AUX
bjmsr-2255	42	32	vital	vital	ADJ
bjmsr-2255	42	33	for	for	ADP
bjmsr-2255	42	34	shaping	shape	VERB
bjmsr-2255	42	35	the	the	DET
bjmsr-2255	42	36	telecom	telecom	NOUN
bjmsr-2255	42	37	industry	industry	NOUN
bjmsr-2255	42	38	in	in	ADP
bjmsr-2255	42	39	oman	oman	PROPN
bjmsr-2255	42	40	.	.	PUNCT
bjmsr-2255	43	1	this	this	DET
bjmsr-2255	43	2	study	study	NOUN
bjmsr-2255	43	3	aims	aim	VERB
bjmsr-2255	43	4	to	to	PART
bjmsr-2255	43	5	fill	fill	VERB
bjmsr-2255	43	6	a	a	DET
bjmsr-2255	43	7	gap	gap	NOUN
bjmsr-2255	43	8	in	in	ADP
bjmsr-2255	43	9	the	the	DET
bjmsr-2255	43	10	existing	exist	VERB
bjmsr-2255	43	11	literature	literature	NOUN
bjmsr-2255	43	12	by	by	ADP
bjmsr-2255	43	13	examining	examine	VERB
bjmsr-2255	43	14	the	the	DET
bjmsr-2255	43	15	roles	role	NOUN
bjmsr-2255	43	16	of	of	ADP
bjmsr-2255	43	17	service	service	NOUN
bjmsr-2255	43	18	quality	quality	NOUN
bjmsr-2255	43	19	,	,	PUNCT
bjmsr-2255	43	20	trust	trust	NOUN
bjmsr-2255	43	21	,	,	PUNCT
bjmsr-2255	43	22	and	and	CCONJ
bjmsr-2255	43	23	satisfaction	satisfaction	NOUN
bjmsr-2255	43	24	in	in	ADP
bjmsr-2255	43	25	shaping	shape	VERB
bjmsr-2255	43	26	subscriber	subscriber	NOUN
bjmsr-2255	43	27	loyalty	loyalty	NOUN
bjmsr-2255	43	28	in	in	ADP
bjmsr-2255	43	29	oman	oman	PROPN
bjmsr-2255	43	30	’s	’s	PART
bjmsr-2255	43	31	telecom	telecom	PROPN
bjmsr-2255	43	32	industry	industry	NOUN
bjmsr-2255	43	33	among	among	ADP
bjmsr-2255	43	34	oman	oman	PROPN
bjmsr-2255	43	35	’s	’s	PART
bjmsr-2255	43	36	major	major	ADJ
bjmsr-2255	43	37	telecom	telecom	NOUN
bjmsr-2255	43	38	companies	company	NOUN
bjmsr-2255	43	39	—	—	PUNCT
bjmsr-2255	43	40	omantel	omantel	NOUN
bjmsr-2255	43	41	,	,	PUNCT
bjmsr-2255	43	42	ooredoo	ooredoo	ADJ
bjmsr-2255	43	43	,	,	PUNCT
bjmsr-2255	43	44	and	and	CCONJ
bjmsr-2255	43	45	the	the	DET
bjmsr-2255	43	46	new	new	ADJ
bjmsr-2255	43	47	entrant	entrant	NOUN
bjmsr-2255	43	48	,	,	PUNCT
bjmsr-2255	43	49	vodafone	vodafone	NOUN
bjmsr-2255	43	50	—	—	PUNCT
bjmsr-2255	43	51	within	within	ADP
bjmsr-2255	43	52	an	an	DET
bjmsr-2255	43	53	oligopolistic	oligopolistic	ADJ
bjmsr-2255	43	54	market	market	NOUN
bjmsr-2255	43	55	traditionally	traditionally	ADV
bjmsr-2255	43	56	characterized	characterize	VERB
bjmsr-2255	43	57	by	by	ADP
bjmsr-2255	43	58	monopolistic	monopolistic	ADJ
bjmsr-2255	43	59	practices	practice	NOUN
bjmsr-2255	43	60	in	in	ADP
bjmsr-2255	43	61	the	the	DET
bjmsr-2255	43	62	middle	middle	PROPN
bjmsr-2255	43	63	east	east	PROPN
bjmsr-2255	43	64	(	(	PUNCT
bjmsr-2255	43	65	belwal	belwal	NOUN
bjmsr-2255	43	66	&	&	CCONJ
bjmsr-2255	43	67	amireh	amireh	NOUN
bjmsr-2255	43	68	,	,	PUNCT
bjmsr-2255	43	69	2018	2018	NUM
bjmsr-2255	43	70	)	)	PUNCT
bjmsr-2255	43	71	.	.	PUNCT
bjmsr-2255	44	1	this	this	PRON
bjmsr-2255	44	2	would	would	AUX
bjmsr-2255	44	3	offer	offer	VERB
bjmsr-2255	44	4	valuable	valuable	ADJ
bjmsr-2255	44	5	insights	insight	NOUN
bjmsr-2255	44	6	for	for	ADP
bjmsr-2255	44	7	academic	academic	ADJ
bjmsr-2255	44	8	researchers	researcher	NOUN
bjmsr-2255	44	9	and	and	CCONJ
bjmsr-2255	44	10	industry	industry	NOUN
bjmsr-2255	44	11	practitioners	practitioner	NOUN
bjmsr-2255	44	12	.	.	PUNCT
bjmsr-2255	45	1	this	this	DET
bjmsr-2255	45	2	research	research	NOUN
bjmsr-2255	45	3	aims	aim	VERB
bjmsr-2255	45	4	to	to	PART
bjmsr-2255	45	5	identify	identify	VERB
bjmsr-2255	45	6	critical	critical	ADJ
bjmsr-2255	45	7	factors	factor	NOUN
bjmsr-2255	45	8	influencing	influence	VERB
bjmsr-2255	45	9	subscriber	subscriber	NOUN
bjmsr-2255	45	10	loyalty	loyalty	NOUN
bjmsr-2255	45	11	in	in	ADP
bjmsr-2255	45	12	oman	oman	PROPN
bjmsr-2255	45	13	's	's	PART
bjmsr-2255	45	14	telecom	telecom	NOUN
bjmsr-2255	45	15	sector	sector	NOUN
bjmsr-2255	45	16	,	,	PUNCT
bjmsr-2255	45	17	offering	offer	VERB
bjmsr-2255	45	18	theoretical	theoretical	ADJ
bjmsr-2255	45	19	insights	insight	NOUN
bjmsr-2255	45	20	and	and	CCONJ
bjmsr-2255	45	21	practical	practical	ADJ
bjmsr-2255	45	22	strategies	strategy	NOUN
bjmsr-2255	45	23	for	for	ADP
bjmsr-2255	45	24	industry	industry	NOUN
bjmsr-2255	45	25	stakeholders	stakeholder	NOUN
bjmsr-2255	45	26	.	.	PUNCT
bjmsr-2255	46	1	specifically	specifically	ADV
bjmsr-2255	46	2	,	,	PUNCT
bjmsr-2255	46	3	the	the	DET
bjmsr-2255	46	4	study	study	NOUN
bjmsr-2255	46	5	investigates	investigate	VERB
bjmsr-2255	46	6	how	how	SCONJ
bjmsr-2255	46	7	service	service	NOUN
bjmsr-2255	46	8	quality	quality	NOUN
bjmsr-2255	46	9	and	and	CCONJ
bjmsr-2255	46	10	trust	trust	NOUN
bjmsr-2255	46	11	impact	impact	NOUN
bjmsr-2255	46	12	subscriber	subscriber	NOUN
bjmsr-2255	46	13	satisfaction	satisfaction	NOUN
bjmsr-2255	46	14	and	and	CCONJ
bjmsr-2255	46	15	how	how	SCONJ
bjmsr-2255	46	16	satisfaction	satisfaction	NOUN
bjmsr-2255	46	17	and	and	CCONJ
bjmsr-2255	46	18	trust	trust	NOUN
bjmsr-2255	46	19	foster	foster	ADJ
bjmsr-2255	46	20	loyalty	loyalty	NOUN
bjmsr-2255	46	21	within	within	ADP
bjmsr-2255	46	22	the	the	DET
bjmsr-2255	46	23	omani	omani	ADJ
bjmsr-2255	46	24	telecom	telecom	NOUN
bjmsr-2255	46	25	market	market	NOUN
bjmsr-2255	46	26	.	.	PUNCT
bjmsr-2255	47	1	to	to	PART
bjmsr-2255	47	2	achieve	achieve	VERB
bjmsr-2255	47	3	these	these	DET
bjmsr-2255	47	4	aims	aim	NOUN
bjmsr-2255	47	5	,	,	PUNCT
bjmsr-2255	47	6	the	the	DET
bjmsr-2255	47	7	researchers	researcher	NOUN
bjmsr-2255	47	8	employ	employ	VERB
bjmsr-2255	47	9	an	an	DET
bjmsr-2255	47	10	empirical	empirical	ADJ
bjmsr-2255	47	11	approach	approach	NOUN
bjmsr-2255	47	12	,	,	PUNCT
bjmsr-2255	47	13	using	use	VERB
bjmsr-2255	47	14	quantitative	quantitative	ADJ
bjmsr-2255	47	15	methods	method	NOUN
bjmsr-2255	47	16	with	with	ADP
bjmsr-2255	47	17	survey	survey	NOUN
bjmsr-2255	47	18	instruments	instrument	NOUN
bjmsr-2255	47	19	distributed	distribute	VERB
bjmsr-2255	47	20	among	among	ADP
bjmsr-2255	47	21	subscribers	subscriber	NOUN
bjmsr-2255	47	22	of	of	ADP
bjmsr-2255	47	23	various	various	ADJ
bjmsr-2255	47	24	telecom	telecom	NOUN
bjmsr-2255	47	25	operators	operator	NOUN
bjmsr-2255	47	26	in	in	ADP
bjmsr-2255	47	27	oman	oman	PROPN
bjmsr-2255	47	28	.	.	PUNCT
bjmsr-2255	48	1	this	this	DET
bjmsr-2255	48	2	paper	paper	NOUN
bjmsr-2255	48	3	proceeds	proceed	NOUN
bjmsr-2255	48	4	:	:	PUNCT
bjmsr-2255	48	5	first	first	ADV
bjmsr-2255	48	6	,	,	PUNCT
bjmsr-2255	48	7	we	we	PRON
bjmsr-2255	48	8	comprehensively	comprehensively	ADV
bjmsr-2255	48	9	review	review	VERB
bjmsr-2255	48	10	relevant	relevant	ADJ
bjmsr-2255	48	11	literature	literature	NOUN
bjmsr-2255	48	12	and	and	CCONJ
bjmsr-2255	48	13	hypotheses	hypothesis	NOUN
bjmsr-2255	48	14	.	.	PUNCT
bjmsr-2255	49	1	next	next	ADV
bjmsr-2255	49	2	,	,	PUNCT
bjmsr-2255	49	3	we	we	PRON
bjmsr-2255	49	4	detail	detail	VERB
bjmsr-2255	49	5	the	the	DET
bjmsr-2255	49	6	research	research	NOUN
bjmsr-2255	49	7	methodology	methodology	NOUN
bjmsr-2255	49	8	,	,	PUNCT
bjmsr-2255	49	9	followed	follow	VERB
bjmsr-2255	49	10	by	by	ADP
bjmsr-2255	49	11	a	a	DET
bjmsr-2255	49	12	thorough	thorough	ADJ
bjmsr-2255	49	13	analysis	analysis	NOUN
bjmsr-2255	49	14	and	and	CCONJ
bjmsr-2255	49	15	interpretation	interpretation	NOUN
bjmsr-2255	49	16	of	of	ADP
bjmsr-2255	49	17	results	result	NOUN
bjmsr-2255	49	18	.	.	PUNCT
bjmsr-2255	50	1	finally	finally	ADV
bjmsr-2255	50	2	,	,	PUNCT
bjmsr-2255	50	3	we	we	PRON
bjmsr-2255	50	4	conclude	conclude	VERB
bjmsr-2255	50	5	with	with	ADP
bjmsr-2255	50	6	implications	implication	NOUN
bjmsr-2255	50	7	,	,	PUNCT
bjmsr-2255	50	8	limitations	limitation	NOUN
bjmsr-2255	50	9	,	,	PUNCT
bjmsr-2255	50	10	and	and	CCONJ
bjmsr-2255	50	11	directions	direction	NOUN
bjmsr-2255	50	12	for	for	ADP
bjmsr-2255	50	13	future	future	ADJ
bjmsr-2255	50	14	research	research	NOUN
bjmsr-2255	50	15	.	.	PUNCT
bjmsr-2255	51	1	literature	literature	NOUN
bjmsr-2255	51	2	review	review	VERB
bjmsr-2255	51	3	the	the	DET
bjmsr-2255	51	4	following	follow	VERB
bjmsr-2255	51	5	subsections	subsection	NOUN
bjmsr-2255	51	6	delve	delve	VERB
bjmsr-2255	51	7	into	into	ADP
bjmsr-2255	51	8	exploring	explore	VERB
bjmsr-2255	51	9	the	the	DET
bjmsr-2255	51	10	literature	literature	NOUN
bjmsr-2255	51	11	and	and	CCONJ
bjmsr-2255	51	12	develop	develop	VERB
bjmsr-2255	51	13	the	the	DET
bjmsr-2255	51	14	hypotheses	hypothesis	NOUN
bjmsr-2255	51	15	of	of	ADP
bjmsr-2255	51	16	the	the	DET
bjmsr-2255	51	17	current	current	ADJ
bjmsr-2255	51	18	study	study	NOUN
bjmsr-2255	51	19	.	.	PUNCT
bjmsr-2255	52	1	subscriber	subscriber	NOUN
bjmsr-2255	52	2	’s	’s	PART
bjmsr-2255	52	3	loyalty	loyalty	NOUN
bjmsr-2255	52	4	in	in	ADP
bjmsr-2255	52	5	telecom	telecom	NOUN
bjmsr-2255	52	6	operators	operator	NOUN
bjmsr-2255	52	7	recent	recent	ADJ
bjmsr-2255	52	8	research	research	NOUN
bjmsr-2255	52	9	indicates	indicate	VERB
bjmsr-2255	52	10	that	that	SCONJ
bjmsr-2255	52	11	customer	customer	NOUN
bjmsr-2255	52	12	behavior	behavior	NOUN
bjmsr-2255	52	13	in	in	ADP
bjmsr-2255	52	14	subscription	subscription	NOUN
bjmsr-2255	52	15	markets	market	NOUN
bjmsr-2255	52	16	differs	differ	VERB
bjmsr-2255	52	17	significantly	significantly	ADV
bjmsr-2255	52	18	from	from	ADP
bjmsr-2255	52	19	behavior	behavior	NOUN
bjmsr-2255	52	20	in	in	ADP
bjmsr-2255	52	21	nonsubscription	nonsubscription	NOUN
bjmsr-2255	52	22	markets	market	NOUN
bjmsr-2255	52	23	.	.	PUNCT
bjmsr-2255	53	1	these	these	DET
bjmsr-2255	53	2	differences	difference	NOUN
bjmsr-2255	53	3	are	be	AUX
bjmsr-2255	53	4	highlighted	highlight	VERB
bjmsr-2255	53	5	in	in	ADP
bjmsr-2255	53	6	the	the	DET
bjmsr-2255	53	7	literature	literature	NOUN
bjmsr-2255	53	8	with	with	ADP
bjmsr-2255	53	9	the	the	DET
bjmsr-2255	53	10	following	follow	VERB
bjmsr-2255	53	11	characteristics	characteristic	NOUN
bjmsr-2255	53	12	:	:	PUNCT
bjmsr-2255	53	13	(	(	PUNCT
bjmsr-2255	53	14	1	1	X
bjmsr-2255	53	15	)	)	PUNCT
bjmsr-2255	53	16	subscription	subscription	NOUN
bjmsr-2255	53	17	products	product	NOUN
bjmsr-2255	53	18	or	or	CCONJ
bjmsr-2255	53	19	services	service	NOUN
bjmsr-2255	53	20	are	be	AUX
bjmsr-2255	53	21	typically	typically	ADV
bjmsr-2255	53	22	purchased	purchase	VERB
bjmsr-2255	53	23	on	on	ADP
bjmsr-2255	53	24	an	an	DET
bjmsr-2255	53	25	annual	annual	ADJ
bjmsr-2255	53	26	basis	basis	NOUN
bjmsr-2255	53	27	;	;	PUNCT
bjmsr-2255	53	28	(	(	PUNCT
bjmsr-2255	53	29	2	2	X
bjmsr-2255	53	30	)	)	PUNCT
bjmsr-2255	53	31	subscribers	subscriber	NOUN
bjmsr-2255	53	32	tend	tend	VERB
bjmsr-2255	53	33	to	to	PART
bjmsr-2255	53	34	remain	remain	VERB
bjmsr-2255	53	35	loyal	loyal	ADJ
bjmsr-2255	53	36	to	to	ADP
bjmsr-2255	53	37	a	a	DET
bjmsr-2255	53	38	single	single	ADJ
bjmsr-2255	53	39	provider	provider	NOUN
bjmsr-2255	53	40	;	;	PUNCT
bjmsr-2255	53	41	and	and	CCONJ
bjmsr-2255	53	42	(	(	PUNCT
bjmsr-2255	53	43	3	3	X
bjmsr-2255	53	44	)	)	PUNCT
bjmsr-2255	53	45	a	a	DET
bjmsr-2255	53	46	contract	contract	NOUN
bjmsr-2255	53	47	often	often	ADV
bjmsr-2255	53	48	exists	exist	VERB
bjmsr-2255	53	49	between	between	ADP
bjmsr-2255	53	50	the	the	DET
bjmsr-2255	53	51	subscriber	subscriber	NOUN
bjmsr-2255	53	52	and	and	CCONJ
bjmsr-2255	53	53	the	the	DET
bjmsr-2255	53	54	provider	provider	NOUN
bjmsr-2255	53	55	for	for	ADP
bjmsr-2255	53	56	the	the	DET
bjmsr-2255	53	57	duration	duration	NOUN
bjmsr-2255	53	58	of	of	ADP
bjmsr-2255	53	59	the	the	DET
bjmsr-2255	53	60	subscription	subscription	NOUN
bjmsr-2255	53	61	,	,	PUNCT
bjmsr-2255	53	62	such	such	ADJ
bjmsr-2255	53	63	as	as	ADP
bjmsr-2255	53	64	an	an	DET
bjmsr-2255	53	65	annual	annual	ADJ
bjmsr-2255	53	66	subscription	subscription	NOUN
bjmsr-2255	53	67	(	(	PUNCT
bjmsr-2255	53	68	mcdonald	mcdonald	PROPN
bjmsr-2255	53	69	et	et	PROPN
bjmsr-2255	53	70	al	al	PROPN
bjmsr-2255	53	71	.	.	PROPN
bjmsr-2255	53	72	,	,	PUNCT
bjmsr-2255	53	73	2024	2024	NUM
bjmsr-2255	53	74	)	)	PUNCT
bjmsr-2255	53	75	.	.	PUNCT
bjmsr-2255	54	1	furthermore	furthermore	ADV
bjmsr-2255	54	2	,	,	PUNCT
bjmsr-2255	54	3	subscription	subscription	NOUN
bjmsr-2255	54	4	-	-	PUNCT
bjmsr-2255	54	5	based	base	VERB
bjmsr-2255	54	6	services	service	NOUN
bjmsr-2255	54	7	across	across	ADP
bjmsr-2255	54	8	multiple	multiple	ADJ
bjmsr-2255	54	9	industries	industry	NOUN
bjmsr-2255	54	10	,	,	PUNCT
bjmsr-2255	54	11	such	such	ADJ
bjmsr-2255	54	12	as	as	ADP
bjmsr-2255	54	13	telecom	telecom	NOUN
bjmsr-2255	54	14	subscriptions	subscription	NOUN
bjmsr-2255	54	15	for	for	ADP
bjmsr-2255	54	16	mobile	mobile	ADJ
bjmsr-2255	54	17	or	or	CCONJ
bjmsr-2255	54	18	internet	internet	NOUN
bjmsr-2255	54	19	connectivity	connectivity	NOUN
bjmsr-2255	54	20	,	,	PUNCT
bjmsr-2255	54	21	have	have	AUX
bjmsr-2255	54	22	seen	see	VERB
bjmsr-2255	54	23	significant	significant	ADJ
bjmsr-2255	54	24	growth	growth	NOUN
bjmsr-2255	54	25	,	,	PUNCT
bjmsr-2255	54	26	outperforming	outperform	VERB
bjmsr-2255	54	27	product	product	NOUN
bjmsr-2255	54	28	-	-	PUNCT
bjmsr-2255	54	29	based	base	VERB
bjmsr-2255	54	30	businesses	business	NOUN
bjmsr-2255	54	31	since	since	SCONJ
bjmsr-2255	54	32	2012	2012	NUM
bjmsr-2255	54	33	(	(	PUNCT
bjmsr-2255	54	34	muratcehajic	muratcehajic	PROPN
bjmsr-2255	54	35	&	&	CCONJ
bjmsr-2255	54	36	loureiro	loureiro	PROPN
bjmsr-2255	54	37	,	,	PUNCT
bjmsr-2255	54	38	2024	2024	NUM
bjmsr-2255	54	39	)	)	PUNCT
bjmsr-2255	54	40	.	.	PUNCT
bjmsr-2255	55	1	however	however	ADV
bjmsr-2255	55	2	,	,	PUNCT
bjmsr-2255	55	3	churn	churn	NOUN
bjmsr-2255	55	4	rates	rate	NOUN
bjmsr-2255	55	5	have	have	AUX
bjmsr-2255	55	6	also	also	ADV
bjmsr-2255	55	7	markedly	markedly	ADV
bjmsr-2255	55	8	increased	increase	VERB
bjmsr-2255	55	9	in	in	ADP
bjmsr-2255	55	10	recent	recent	ADJ
bjmsr-2255	55	11	years	year	NOUN
bjmsr-2255	55	12	,	,	PUNCT
bjmsr-2255	55	13	averaging	average	VERB
bjmsr-2255	55	14	33%-35	33%-35	NUM
bjmsr-2255	55	15	%	%	NOUN
bjmsr-2255	55	16	annually	annually	ADV
bjmsr-2255	55	17	in	in	ADP
bjmsr-2255	55	18	telecommunications	telecommunication	NOUN
bjmsr-2255	55	19	and	and	CCONJ
bjmsr-2255	55	20	home	home	NOUN
bjmsr-2255	55	21	entertainment	entertainment	NOUN
bjmsr-2255	55	22	subscriptions	subscription	NOUN
bjmsr-2255	55	23	.	.	PUNCT
bjmsr-2255	56	1	although	although	SCONJ
bjmsr-2255	56	2	substantial	substantial	ADJ
bjmsr-2255	56	3	gains	gain	NOUN
bjmsr-2255	56	4	are	be	AUX
bjmsr-2255	56	5	achieved	achieve	VERB
bjmsr-2255	56	6	by	by	ADP
bjmsr-2255	56	7	acquiring	acquire	VERB
bjmsr-2255	56	8	new	new	ADJ
bjmsr-2255	56	9	subscribers	subscriber	NOUN
bjmsr-2255	56	10	,	,	PUNCT
bjmsr-2255	56	11	subscriber	subscriber	NOUN
bjmsr-2255	56	12	churn	churn	NOUN
bjmsr-2255	56	13	has	have	AUX
bjmsr-2255	56	14	become	become	VERB
bjmsr-2255	56	15	a	a	DET
bjmsr-2255	56	16	critical	critical	ADJ
bjmsr-2255	56	17	issue	issue	NOUN
bjmsr-2255	56	18	that	that	PRON
bjmsr-2255	56	19	demands	demand	VERB
bjmsr-2255	56	20	focused	focus	VERB
bjmsr-2255	56	21	attention	attention	NOUN
bjmsr-2255	56	22	from	from	ADP
bjmsr-2255	56	23	providers	provider	NOUN
bjmsr-2255	56	24	(	(	PUNCT
bjmsr-2255	56	25	mcdonald	mcdonald	PROPN
bjmsr-2255	56	26	et	et	PROPN
bjmsr-2255	56	27	al	al	PROPN
bjmsr-2255	56	28	.	.	PROPN
bjmsr-2255	56	29	,	,	PUNCT
bjmsr-2255	56	30	2024	2024	NUM
bjmsr-2255	56	31	)	)	PUNCT
bjmsr-2255	56	32	.	.	PUNCT
bjmsr-2255	57	1	consequently	consequently	ADV
bjmsr-2255	57	2	,	,	PUNCT
bjmsr-2255	57	3	a	a	DET
bjmsr-2255	57	4	significant	significant	ADJ
bjmsr-2255	57	5	emphasis	emphasis	NOUN
bjmsr-2255	57	6	on	on	ADP
bjmsr-2255	57	7	customer	customer	NOUN
bjmsr-2255	57	8	value	value	NOUN
bjmsr-2255	57	9	and	and	CCONJ
bjmsr-2255	57	10	loyalty	loyalty	NOUN
bjmsr-2255	57	11	in	in	ADP
bjmsr-2255	57	12	academia	academia	NOUN
bjmsr-2255	57	13	(	(	PUNCT
bjmsr-2255	57	14	muratcehajic	muratcehajic	PROPN
bjmsr-2255	57	15	&	&	CCONJ
bjmsr-2255	57	16	loureiro	loureiro	PROPN
bjmsr-2255	57	17	,	,	PUNCT
bjmsr-2255	57	18	2024	2024	NUM
bjmsr-2255	57	19	)	)	PUNCT
bjmsr-2255	57	20	warrants	warrant	VERB
bjmsr-2255	57	21	the	the	DET
bjmsr-2255	57	22	investigation	investigation	NOUN
bjmsr-2255	57	23	to	to	PART
bjmsr-2255	57	24	cope	cope	VERB
bjmsr-2255	57	25	with	with	ADP
bjmsr-2255	57	26	changing	change	VERB
bjmsr-2255	57	27	customer	customer	NOUN
bjmsr-2255	57	28	attitudes	attitude	NOUN
bjmsr-2255	57	29	and	and	CCONJ
bjmsr-2255	57	30	evolving	evolve	VERB
bjmsr-2255	57	31	churn	churn	NOUN
bjmsr-2255	57	32	rates	rate	NOUN
bjmsr-2255	57	33	.	.	PUNCT
bjmsr-2255	58	1	the	the	DET
bjmsr-2255	58	2	entrance	entrance	NOUN
bjmsr-2255	58	3	of	of	ADP
bjmsr-2255	58	4	new	new	ADJ
bjmsr-2255	58	5	international	international	ADJ
bjmsr-2255	58	6	operators	operator	NOUN
bjmsr-2255	58	7	,	,	PUNCT
bjmsr-2255	58	8	such	such	ADJ
bjmsr-2255	58	9	as	as	ADP
bjmsr-2255	58	10	ooredoo	ooredoo	ADJ
bjmsr-2255	58	11	and	and	CCONJ
bjmsr-2255	58	12	vodafone	vodafone	NOUN
bjmsr-2255	58	13	,	,	PUNCT
bjmsr-2255	58	14	has	have	AUX
bjmsr-2255	58	15	intensified	intensify	VERB
bjmsr-2255	58	16	competition	competition	NOUN
bjmsr-2255	58	17	in	in	ADP
bjmsr-2255	58	18	the	the	DET
bjmsr-2255	58	19	omani	omani	ADJ
bjmsr-2255	58	20	telecom	telecom	NOUN
bjmsr-2255	58	21	industry	industry	NOUN
bjmsr-2255	58	22	,	,	PUNCT
bjmsr-2255	58	23	making	make	VERB
bjmsr-2255	58	24	subscriber	subscriber	NOUN
bjmsr-2255	58	25	loyalty	loyalty	NOUN
bjmsr-2255	58	26	a	a	DET
bjmsr-2255	58	27	critical	critical	ADJ
bjmsr-2255	58	28	factor	factor	NOUN
bjmsr-2255	58	29	for	for	ADP
bjmsr-2255	58	30	sustaining	sustain	VERB
bjmsr-2255	58	31	market	market	NOUN
bjmsr-2255	58	32	share	share	NOUN
bjmsr-2255	58	33	.	.	PUNCT
bjmsr-2255	59	1	operating	operate	VERB
bjmsr-2255	59	2	within	within	ADP
bjmsr-2255	59	3	this	this	DET
bjmsr-2255	59	4	competitive	competitive	ADJ
bjmsr-2255	59	5	landscape	landscape	NOUN
bjmsr-2255	59	6	,	,	PUNCT
bjmsr-2255	59	7	mobile	mobile	ADJ
bjmsr-2255	59	8	operators	operator	NOUN
bjmsr-2255	59	9	capitalize	capitalize	VERB
bjmsr-2255	59	10	on	on	ADP
bjmsr-2255	59	11	the	the	DET
bjmsr-2255	59	12	widespread	widespread	ADJ
bjmsr-2255	59	13	adoption	adoption	NOUN
bjmsr-2255	59	14	of	of	ADP
bjmsr-2255	59	15	mobile	mobile	ADJ
bjmsr-2255	59	16	telephony	telephony	NOUN
bjmsr-2255	59	17	and	and	CCONJ
bjmsr-2255	59	18	internet	internet	NOUN
bjmsr-2255	59	19	services	service	NOUN
bjmsr-2255	59	20	,	,	PUNCT
bjmsr-2255	59	21	leveraging	leverage	VERB
bjmsr-2255	59	22	effective	effective	ADJ
bjmsr-2255	59	23	e	e	NOUN
bjmsr-2255	59	24	-	-	ADJ
bjmsr-2255	59	25	marketing	marketing	ADJ
bjmsr-2255	59	26	communication	communication	NOUN
bjmsr-2255	59	27	strategies	strategy	NOUN
bjmsr-2255	59	28	to	to	PART
bjmsr-2255	59	29	cultivate	cultivate	VERB
bjmsr-2255	59	30	a	a	DET
bjmsr-2255	59	31	loyal	loyal	ADJ
bjmsr-2255	59	32	customer	customer	NOUN
bjmsr-2255	59	33	/	/	SYM
bjmsr-2255	59	34	subscriber	subscriber	NOUN
bjmsr-2255	59	35	base	base	NOUN
bjmsr-2255	59	36	and	and	CCONJ
bjmsr-2255	59	37	fortify	fortify	VERB
bjmsr-2255	59	38	brand	brand	NOUN
bjmsr-2255	59	39	allegiance	allegiance	NOUN
bjmsr-2255	59	40	(	(	PUNCT
bjmsr-2255	59	41	mullatahiri	mullatahiri	PROPN
bjmsr-2255	59	42	&	&	CCONJ
bjmsr-2255	59	43	ukaj	ukaj	PROPN
bjmsr-2255	59	44	,	,	PUNCT
bjmsr-2255	59	45	2019	2019	NUM
bjmsr-2255	59	46	)	)	PUNCT
bjmsr-2255	59	47	.	.	PUNCT
bjmsr-2255	60	1	in	in	ADP
bjmsr-2255	60	2	this	this	DET
bjmsr-2255	60	3	rivalry	rivalry	NOUN
bjmsr-2255	60	4	-	-	PUNCT
bjmsr-2255	60	5	intensified	intensify	VERB
bjmsr-2255	60	6	climate	climate	NOUN
bjmsr-2255	60	7	of	of	ADP
bjmsr-2255	60	8	the	the	DET
bjmsr-2255	60	9	telecom	telecom	NOUN
bjmsr-2255	60	10	industry	industry	NOUN
bjmsr-2255	60	11	in	in	ADP
bjmsr-2255	60	12	the	the	DET
bjmsr-2255	60	13	sultanate	sultanate	NOUN
bjmsr-2255	60	14	of	of	ADP
bjmsr-2255	60	15	oman	oman	NOUN
bjmsr-2255	60	16	,	,	PUNCT
bjmsr-2255	60	17	the	the	DET
bjmsr-2255	60	18	loyalty	loyalty	NOUN
bjmsr-2255	60	19	of	of	ADP
bjmsr-2255	60	20	customers	customer	NOUN
bjmsr-2255	60	21	became	become	VERB
bjmsr-2255	60	22	a	a	DET
bjmsr-2255	60	23	significant	significant	ADJ
bjmsr-2255	60	24	factor	factor	NOUN
bjmsr-2255	60	25	in	in	ADP
bjmsr-2255	60	26	retaining	retain	VERB
bjmsr-2255	60	27	subscribers	subscriber	NOUN
bjmsr-2255	60	28	and	and	CCONJ
bjmsr-2255	60	29	enduring	endure	VERB
bjmsr-2255	60	30	sustainable	sustainable	ADJ
bjmsr-2255	60	31	growth	growth	NOUN
bjmsr-2255	60	32	among	among	ADP
bjmsr-2255	60	33	mobile	mobile	ADJ
bjmsr-2255	60	34	operators	operator	NOUN
bjmsr-2255	60	35	(	(	PUNCT
bjmsr-2255	60	36	turnbull	turnbull	PROPN
bjmsr-2255	60	37	et	et	PROPN
bjmsr-2255	60	38	al	al	PROPN
bjmsr-2255	60	39	.	.	PROPN
bjmsr-2255	60	40	,	,	PUNCT
bjmsr-2255	60	41	2000	2000	NUM
bjmsr-2255	60	42	)	)	PUNCT
bjmsr-2255	60	43	.	.	PUNCT
bjmsr-2255	61	1	therefore	therefore	ADV
bjmsr-2255	61	2	,	,	PUNCT
bjmsr-2255	61	3	sustaining	sustain	VERB
bjmsr-2255	61	4	subscribers	subscriber	NOUN
bjmsr-2255	61	5	'	'	PART
bjmsr-2255	61	6	loyalty	loyalty	NOUN
bjmsr-2255	61	7	and	and	CCONJ
bjmsr-2255	61	8	increasing	increase	VERB
bjmsr-2255	61	9	their	their	PRON
bjmsr-2255	61	10	numbers	number	NOUN
bjmsr-2255	61	11	have	have	AUX
bjmsr-2255	61	12	become	become	VERB
bjmsr-2255	61	13	imperative	imperative	ADJ
bjmsr-2255	61	14	in	in	ADP
bjmsr-2255	61	15	the	the	DET
bjmsr-2255	61	16	furious	furious	ADJ
bjmsr-2255	61	17	and	and	CCONJ
bjmsr-2255	61	18	highly	highly	ADV
bjmsr-2255	61	19	competitive	competitive	ADJ
bjmsr-2255	61	20	market	market	NOUN
bjmsr-2255	61	21	mobile	mobile	NOUN
bjmsr-2255	61	22	operators	operator	NOUN
bjmsr-2255	61	23	have	have	AUX
bjmsr-2255	61	24	encountered	encounter	VERB
bjmsr-2255	61	25	in	in	ADP
bjmsr-2255	61	26	recent	recent	ADJ
bjmsr-2255	61	27	years	year	NOUN
bjmsr-2255	61	28	(	(	PUNCT
bjmsr-2255	61	29	dimitriadis	dimitriadis	PROPN
bjmsr-2255	61	30	&	&	CCONJ
bjmsr-2255	61	31	zilakaki	zilakaki	PROPN
bjmsr-2255	61	32	,	,	PUNCT
bjmsr-2255	61	33	2019	2019	NUM
bjmsr-2255	61	34	)	)	PUNCT
bjmsr-2255	61	35	.	.	PUNCT
bjmsr-2255	62	1	scholars	scholar	NOUN
bjmsr-2255	62	2	such	such	ADJ
bjmsr-2255	62	3	as	as	ADP
bjmsr-2255	62	4	oliver	oliver	PROPN
bjmsr-2255	62	5	(	(	PUNCT
bjmsr-2255	62	6	2000	2000	NUM
bjmsr-2255	62	7	)	)	PUNCT
bjmsr-2255	62	8	address	address	VERB
bjmsr-2255	62	9	the	the	DET
bjmsr-2255	62	10	importance	importance	NOUN
bjmsr-2255	62	11	of	of	ADP
bjmsr-2255	62	12	loyalty	loyalty	NOUN
bjmsr-2255	62	13	as	as	ADP
bjmsr-2255	62	14	a	a	DET
bjmsr-2255	62	15	deep	deep	ADV
bjmsr-2255	62	16	-	-	PUNCT
bjmsr-2255	62	17	seated	seat	VERB
bjmsr-2255	62	18	commitment	commitment	NOUN
bjmsr-2255	62	19	to	to	PART
bjmsr-2255	62	20	make	make	VERB
bjmsr-2255	62	21	customers	customer	NOUN
bjmsr-2255	62	22	engage	engage	VERB
bjmsr-2255	62	23	with	with	ADP
bjmsr-2255	62	24	a	a	DET
bjmsr-2255	62	25	preferred	preferred	ADJ
bjmsr-2255	62	26	service	service	NOUN
bjmsr-2255	62	27	or	or	CCONJ
bjmsr-2255	62	28	product	product	NOUN
bjmsr-2255	62	29	.	.	PUNCT
bjmsr-2255	63	1	however	however	ADV
bjmsr-2255	63	2	,	,	PUNCT
bjmsr-2255	63	3	other	other	ADJ
bjmsr-2255	63	4	external	external	ADJ
bjmsr-2255	63	5	factors	factor	NOUN
bjmsr-2255	63	6	or	or	CCONJ
bjmsr-2255	63	7	marketing	marketing	NOUN
bjmsr-2255	63	8	initiatives	initiative	NOUN
bjmsr-2255	63	9	can	can	AUX
bjmsr-2255	63	10	influence	influence	VERB
bjmsr-2255	63	11	customers	customer	NOUN
bjmsr-2255	63	12	'	'	PART
bjmsr-2255	63	13	switching	switch	VERB
bjmsr-2255	63	14	behavior	behavior	NOUN
bjmsr-2255	63	15	.	.	PUNCT
bjmsr-2255	64	1	the	the	DET
bjmsr-2255	64	2	telecommunications	telecommunications	NOUN
bjmsr-2255	64	3	sector	sector	NOUN
bjmsr-2255	64	4	faces	face	VERB
bjmsr-2255	64	5	intense	intense	ADJ
bjmsr-2255	64	6	challenges	challenge	NOUN
bjmsr-2255	64	7	,	,	PUNCT
bjmsr-2255	64	8	including	include	VERB
bjmsr-2255	64	9	competition	competition	NOUN
bjmsr-2255	64	10	from	from	ADP
bjmsr-2255	64	11	rival	rival	ADJ
bjmsr-2255	64	12	companies	company	NOUN
bjmsr-2255	64	13	,	,	PUNCT
bjmsr-2255	64	14	retaining	retain	VERB
bjmsr-2255	64	15	subscribers	subscriber	NOUN
bjmsr-2255	64	16	,	,	PUNCT
bjmsr-2255	64	17	increasing	increase	VERB
bjmsr-2255	64	18	or	or	CCONJ
bjmsr-2255	64	19	maintaining	maintain	VERB
bjmsr-2255	64	20	market	market	NOUN
bjmsr-2255	64	21	share	share	NOUN
bjmsr-2255	64	22	,	,	PUNCT
bjmsr-2255	64	23	long	long	ADJ
bjmsr-2255	64	24	-	-	PUNCT
bjmsr-2255	64	25	term	term	NOUN
bjmsr-2255	64	26	survival	survival	NOUN
bjmsr-2255	64	27	,	,	PUNCT
bjmsr-2255	64	28	and	and	CCONJ
bjmsr-2255	64	29	the	the	DET
bjmsr-2255	64	30	high	high	ADJ
bjmsr-2255	64	31	risk	risk	NOUN
bjmsr-2255	64	32	of	of	ADP
bjmsr-2255	64	33	subscriber	subscriber	NOUN
bjmsr-2255	64	34	churn	churn	NOUN
bjmsr-2255	64	35	as	as	SCONJ
bjmsr-2255	64	36	customers	customer	NOUN
bjmsr-2255	64	37	switch	switch	VERB
bjmsr-2255	64	38	to	to	ADP
bjmsr-2255	64	39	competitors	competitor	NOUN
bjmsr-2255	64	40	(	(	PUNCT
bjmsr-2255	64	41	ribeiro	ribeiro	PROPN
bjmsr-2255	64	42	et	et	PROPN
bjmsr-2255	64	43	al	al	PROPN
bjmsr-2255	64	44	.	.	PROPN
bjmsr-2255	64	45	,	,	PUNCT
bjmsr-2255	64	46	2024	2024	NUM
bjmsr-2255	64	47	)	)	PUNCT
bjmsr-2255	64	48	.	.	PUNCT
bjmsr-2255	65	1	furthermore	furthermore	ADV
bjmsr-2255	65	2	,	,	PUNCT
bjmsr-2255	65	3	since	since	SCONJ
bjmsr-2255	65	4	acquiring	acquire	VERB
bjmsr-2255	65	5	new	new	ADJ
bjmsr-2255	65	6	subscribers	subscriber	NOUN
bjmsr-2255	65	7	(	(	PUNCT
bjmsr-2255	65	8	i.e.	i.e.	X
bjmsr-2255	65	9	,	,	PUNCT
bjmsr-2255	65	10	acquisition	acquisition	NOUN
bjmsr-2255	65	11	)	)	PUNCT
bjmsr-2255	65	12	has	have	AUX
bjmsr-2255	65	13	become	become	VERB
bjmsr-2255	65	14	complex	complex	ADJ
bjmsr-2255	65	15	and	and	CCONJ
bjmsr-2255	65	16	costly	costly	ADJ
bjmsr-2255	65	17	,	,	PUNCT
bjmsr-2255	65	18	scholars	scholar	NOUN
bjmsr-2255	65	19	suggest	suggest	AUX
bjmsr-2255	65	20	focusing	focus	VERB
bjmsr-2255	65	21	on	on	ADP
bjmsr-2255	65	22	retaining	retain	VERB
bjmsr-2255	65	23	existing	exist	VERB
bjmsr-2255	65	24	subscribers	subscriber	NOUN
bjmsr-2255	65	25	(	(	PUNCT
bjmsr-2255	65	26	i.e.	i.e.	X
bjmsr-2255	65	27	,	,	PUNCT
bjmsr-2255	65	28	retention	retention	NOUN
bjmsr-2255	65	29	)	)	PUNCT
bjmsr-2255	65	30	rather	rather	ADV
bjmsr-2255	65	31	than	than	ADP
bjmsr-2255	65	32	acquiring	acquire	VERB
bjmsr-2255	65	33	new	new	ADJ
bjmsr-2255	65	34	ones	one	NOUN
bjmsr-2255	65	35	—	—	PUNCT
bjmsr-2255	65	36	in	in	ADP
bjmsr-2255	65	37	other	other	ADJ
bjmsr-2255	65	38	words	word	NOUN
bjmsr-2255	65	39	,	,	PUNCT
bjmsr-2255	65	40	reducing	reduce	VERB
bjmsr-2255	65	41	churn	churn	NOUN
bjmsr-2255	65	42	(	(	PUNCT
bjmsr-2255	65	43	ribeiro	ribeiro	PROPN
bjmsr-2255	65	44	et	et	PROPN
bjmsr-2255	65	45	al	al	PROPN
bjmsr-2255	65	46	.	.	PROPN
bjmsr-2255	65	47	,	,	PUNCT
bjmsr-2255	65	48	2024	2024	NUM
bjmsr-2255	65	49	)	)	PUNCT
bjmsr-2255	65	50	recognizing	recognize	VERB
bjmsr-2255	65	51	the	the	DET
bjmsr-2255	65	52	significant	significant	ADJ
bjmsr-2255	65	53	financial	financial	ADJ
bjmsr-2255	65	54	implications	implication	NOUN
bjmsr-2255	65	55	related	relate	VERB
bjmsr-2255	65	56	to	to	ADP
bjmsr-2255	65	57	the	the	DET
bjmsr-2255	65	58	decline	decline	NOUN
bjmsr-2255	65	59	of	of	ADP
bjmsr-2255	65	60	customers	customer	NOUN
bjmsr-2255	65	61	,	,	PUNCT
bjmsr-2255	65	62	cultivating	cultivate	VERB
bjmsr-2255	65	63	customers	customer	NOUN
bjmsr-2255	65	64	'	'	PART
bjmsr-2255	65	65	loyalty	loyalty	NOUN
bjmsr-2255	65	66	is	be	AUX
bjmsr-2255	65	67	a	a	DET
bjmsr-2255	65	68	priority	priority	NOUN
bjmsr-2255	65	69	for	for	SCONJ
bjmsr-2255	65	70	businesses	business	NOUN
bjmsr-2255	65	71	to	to	PART
bjmsr-2255	65	72	preserve	preserve	VERB
bjmsr-2255	65	73	and	and	CCONJ
bjmsr-2255	65	74	endure	endure	VERB
bjmsr-2255	65	75	market	market	NOUN
bjmsr-2255	65	76	competitiveness	competitiveness	NOUN
bjmsr-2255	65	77	(	(	PUNCT
bjmsr-2255	65	78	ofori	ofori	ADV
bjmsr-2255	65	79	et	et	PROPN
bjmsr-2255	65	80	al	al	PROPN
bjmsr-2255	65	81	.	.	PROPN
bjmsr-2255	65	82	,	,	PUNCT
bjmsr-2255	65	83	2018	2018	NUM
bjmsr-2255	65	84	)	)	PUNCT
bjmsr-2255	65	85	.	.	PUNCT
bjmsr-2255	66	1	a	a	DET
bjmsr-2255	66	2	profound	profound	ADJ
bjmsr-2255	66	3	number	number	NOUN
bjmsr-2255	66	4	of	of	ADP
bjmsr-2255	66	5	hail	hail	NOUN
bjmsr-2255	66	6	et	et	PROPN
bjmsr-2255	66	7	al	al	PROPN
bjmsr-2255	66	8	.	.	PROPN
bjmsr-2255	66	9	,	,	PUNCT
bjmsr-2255	66	10	bangladesh	bangladesh	PROPN
bjmsr-2255	66	11	journal	journal	NOUN
bjmsr-2255	66	12	of	of	ADP
bjmsr-2255	66	13	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	66	14	scientific	scientific	ADJ
bjmsr-2255	66	15	research	research	NOUN
bjmsr-2255	66	16	9(5	9(5	NUM
bjmsr-2255	66	17	)	)	PUNCT
bjmsr-2255	66	18	(	(	PUNCT
bjmsr-2255	66	19	2024	2024	NUM
bjmsr-2255	66	20	)	)	PUNCT
bjmsr-2255	66	21	,	,	PUNCT
bjmsr-2255	66	22	39	39	NUM
bjmsr-2255	66	23	-	-	SYM
bjmsr-2255	66	24	55	55	NUM
bjmsr-2255	66	25	41	41	NUM
bjmsr-2255	66	26	practitioners	practitioner	NOUN
bjmsr-2255	66	27	,	,	PUNCT
bjmsr-2255	66	28	market	market	NOUN
bjmsr-2255	66	29	experts	expert	NOUN
bjmsr-2255	66	30	,	,	PUNCT
bjmsr-2255	66	31	and	and	CCONJ
bjmsr-2255	66	32	scholars	scholar	NOUN
bjmsr-2255	66	33	pay	pay	VERB
bjmsr-2255	66	34	attentive	attentive	ADJ
bjmsr-2255	66	35	attention	attention	NOUN
bjmsr-2255	66	36	to	to	ADP
bjmsr-2255	66	37	the	the	DET
bjmsr-2255	66	38	pivotal	pivotal	ADJ
bjmsr-2255	66	39	role	role	NOUN
bjmsr-2255	66	40	of	of	ADP
bjmsr-2255	66	41	customer	customer	NOUN
bjmsr-2255	66	42	loyalty	loyalty	NOUN
bjmsr-2255	66	43	in	in	ADP
bjmsr-2255	66	44	shaping	shape	VERB
bjmsr-2255	66	45	the	the	DET
bjmsr-2255	66	46	markets	market	NOUN
bjmsr-2255	66	47	and	and	CCONJ
bjmsr-2255	66	48	avoiding	avoid	VERB
bjmsr-2255	66	49	falling	fall	VERB
bjmsr-2255	66	50	customer	customer	NOUN
bjmsr-2255	66	51	churn	churn	NOUN
bjmsr-2255	66	52	(	(	PUNCT
bjmsr-2255	66	53	deng	deng	PROPN
bjmsr-2255	66	54	et	et	PROPN
bjmsr-2255	66	55	al	al	PROPN
bjmsr-2255	66	56	.	.	PROPN
bjmsr-2255	66	57	,	,	PUNCT
bjmsr-2255	66	58	2010	2010	NUM
bjmsr-2255	66	59	;	;	PUNCT
bjmsr-2255	66	60	ofori	ofori	ADV
bjmsr-2255	66	61	et	et	PROPN
bjmsr-2255	66	62	al	al	PROPN
bjmsr-2255	66	63	.	.	PROPN
bjmsr-2255	66	64	,	,	PUNCT
bjmsr-2255	66	65	2018	2018	NUM
bjmsr-2255	66	66	)	)	PUNCT
bjmsr-2255	66	67	.	.	PUNCT
bjmsr-2255	67	1	several	several	ADJ
bjmsr-2255	67	2	factors	factor	NOUN
bjmsr-2255	67	3	in	in	ADP
bjmsr-2255	67	4	the	the	DET
bjmsr-2255	67	5	literature	literature	NOUN
bjmsr-2255	67	6	determine	determine	VERB
bjmsr-2255	67	7	the	the	DET
bjmsr-2255	67	8	subscribers	subscriber	NOUN
bjmsr-2255	67	9	'	'	PART
bjmsr-2255	67	10	loyalty	loyalty	NOUN
bjmsr-2255	67	11	in	in	ADP
bjmsr-2255	67	12	the	the	DET
bjmsr-2255	67	13	telecom	telecom	NOUN
bjmsr-2255	67	14	industry	industry	NOUN
bjmsr-2255	67	15	.	.	PUNCT
bjmsr-2255	68	1	these	these	DET
bjmsr-2255	68	2	factors	factor	NOUN
bjmsr-2255	68	3	include	include	VERB
bjmsr-2255	68	4	quality	quality	NOUN
bjmsr-2255	68	5	of	of	ADP
bjmsr-2255	68	6	service	service	NOUN
bjmsr-2255	68	7	,	,	PUNCT
bjmsr-2255	68	8	subscriber	subscriber	NOUN
bjmsr-2255	68	9	satisfaction	satisfaction	NOUN
bjmsr-2255	68	10	,	,	PUNCT
bjmsr-2255	68	11	and	and	CCONJ
bjmsr-2255	68	12	trust	trust	NOUN
bjmsr-2255	68	13	,	,	PUNCT
bjmsr-2255	68	14	all	all	PRON
bjmsr-2255	68	15	of	of	ADP
bjmsr-2255	68	16	which	which	PRON
bjmsr-2255	68	17	are	be	AUX
bjmsr-2255	68	18	critical	critical	ADJ
bjmsr-2255	68	19	factors	factor	NOUN
bjmsr-2255	68	20	influencing	influence	VERB
bjmsr-2255	68	21	subscribers	subscriber	NOUN
bjmsr-2255	68	22	'	'	PART
bjmsr-2255	68	23	loyalty	loyalty	NOUN
bjmsr-2255	68	24	(	(	PUNCT
bjmsr-2255	68	25	cusl	cusl	NOUN
bjmsr-2255	68	26	)	)	PUNCT
bjmsr-2255	68	27	intentions	intention	NOUN
bjmsr-2255	68	28	(	(	PUNCT
bjmsr-2255	68	29	belwal	belwal	NOUN
bjmsr-2255	68	30	&	&	CCONJ
bjmsr-2255	68	31	amireh	amireh	NOUN
bjmsr-2255	68	32	,	,	PUNCT
bjmsr-2255	68	33	2018	2018	NUM
bjmsr-2255	68	34	;	;	PUNCT
bjmsr-2255	68	35	dasanayaka	dasanayaka	PROPN
bjmsr-2255	68	36	et	et	PROPN
bjmsr-2255	68	37	al	al	PROPN
bjmsr-2255	68	38	.	.	PROPN
bjmsr-2255	68	39	,	,	PUNCT
bjmsr-2255	68	40	2020	2020	NUM
bjmsr-2255	68	41	;	;	PUNCT
bjmsr-2255	68	42	deng	deng	PROPN
bjmsr-2255	68	43	et	et	PROPN
bjmsr-2255	68	44	al	al	PROPN
bjmsr-2255	68	45	.	.	PROPN
bjmsr-2255	68	46	,	,	PUNCT
bjmsr-2255	68	47	2010	2010	NUM
bjmsr-2255	68	48	;	;	PUNCT
bjmsr-2255	68	49	koay	koay	PROPN
bjmsr-2255	68	50	et	et	PROPN
bjmsr-2255	68	51	al	al	PROPN
bjmsr-2255	68	52	.	.	PROPN
bjmsr-2255	68	53	,	,	PUNCT
bjmsr-2255	68	54	2020	2020	NUM
bjmsr-2255	68	55	;	;	PUNCT
bjmsr-2255	68	56	mntande	mntande	PROPN
bjmsr-2255	68	57	et	et	PROPN
bjmsr-2255	68	58	al	al	PROPN
bjmsr-2255	68	59	.	.	PROPN
bjmsr-2255	68	60	,	,	PUNCT
bjmsr-2255	68	61	2023	2023	NUM
bjmsr-2255	68	62	,	,	PUNCT
bjmsr-2255	68	63	2023	2023	NUM
bjmsr-2255	68	64	;	;	PUNCT
bjmsr-2255	68	65	susanti	susanti	X
bjmsr-2255	68	66	et	et	PROPN
bjmsr-2255	68	67	al	al	PROPN
bjmsr-2255	68	68	.	.	PROPN
bjmsr-2255	68	69	,	,	PUNCT
bjmsr-2255	68	70	2018	2018	NUM
bjmsr-2255	68	71	)	)	PUNCT
bjmsr-2255	68	72	.	.	PUNCT
bjmsr-2255	69	1	in	in	ADP
bjmsr-2255	69	2	the	the	DET
bjmsr-2255	69	3	omani	omani	ADJ
bjmsr-2255	69	4	context	context	NOUN
bjmsr-2255	69	5	,	,	PUNCT
bjmsr-2255	69	6	having	have	VERB
bjmsr-2255	69	7	a	a	DET
bjmsr-2255	69	8	deeper	deep	ADJ
bjmsr-2255	69	9	understanding	understanding	NOUN
bjmsr-2255	69	10	of	of	ADP
bjmsr-2255	69	11	subscribers	subscriber	NOUN
bjmsr-2255	69	12	'	'	PART
bjmsr-2255	69	13	perceptions	perception	NOUN
bjmsr-2255	69	14	of	of	ADP
bjmsr-2255	69	15	service	service	NOUN
bjmsr-2255	69	16	quality	quality	NOUN
bjmsr-2255	69	17	offered	offer	VERB
bjmsr-2255	69	18	by	by	ADP
bjmsr-2255	69	19	telecom	telecom	NOUN
bjmsr-2255	69	20	operators	operator	NOUN
bjmsr-2255	69	21	locally	locally	ADV
bjmsr-2255	69	22	established	establish	VERB
bjmsr-2255	69	23	in	in	ADP
bjmsr-2255	69	24	oman	oman	NOUN
bjmsr-2255	69	25	is	be	AUX
bjmsr-2255	69	26	decisive	decisive	ADJ
bjmsr-2255	69	27	.	.	PUNCT
bjmsr-2255	70	1	belwal	belwal	NOUN
bjmsr-2255	70	2	and	and	CCONJ
bjmsr-2255	70	3	amireh	amireh	NOUN
bjmsr-2255	70	4	(	(	PUNCT
bjmsr-2255	70	5	belwal	belwal	NOUN
bjmsr-2255	70	6	&	&	CCONJ
bjmsr-2255	70	7	amireh	amireh	NOUN
bjmsr-2255	70	8	,	,	PUNCT
bjmsr-2255	70	9	2018	2018	NUM
bjmsr-2255	70	10	;	;	PUNCT
bjmsr-2255	70	11	edeh	edeh	ADV
bjmsr-2255	70	12	et	et	PROPN
bjmsr-2255	70	13	al	al	PROPN
bjmsr-2255	70	14	.	.	PROPN
bjmsr-2255	70	15	,	,	PUNCT
bjmsr-2255	70	16	2023	2023	NUM
bjmsr-2255	70	17	)	)	PUNCT
bjmsr-2255	70	18	state	state	NOUN
bjmsr-2255	70	19	that	that	SCONJ
bjmsr-2255	70	20	it	it	PRON
bjmsr-2255	70	21	is	be	AUX
bjmsr-2255	70	22	important	important	ADJ
bjmsr-2255	70	23	to	to	PART
bjmsr-2255	70	24	investigate	investigate	VERB
bjmsr-2255	70	25	subscribers	subscriber	NOUN
bjmsr-2255	70	26	'	'	PART
bjmsr-2255	70	27	perceptions	perception	NOUN
bjmsr-2255	70	28	of	of	ADP
bjmsr-2255	70	29	service	service	NOUN
bjmsr-2255	70	30	quality	quality	NOUN
bjmsr-2255	70	31	in	in	ADP
bjmsr-2255	70	32	order	order	NOUN
bjmsr-2255	70	33	to	to	PART
bjmsr-2255	70	34	shape	shape	VERB
bjmsr-2255	70	35	their	their	PRON
bjmsr-2255	70	36	loyalty	loyalty	NOUN
bjmsr-2255	70	37	within	within	ADP
bjmsr-2255	70	38	the	the	DET
bjmsr-2255	70	39	omani	omani	ADJ
bjmsr-2255	70	40	telecommunications	telecommunications	NOUN
bjmsr-2255	70	41	market	market	NOUN
bjmsr-2255	70	42	.	.	PUNCT
bjmsr-2255	71	1	customer	customer	NOUN
bjmsr-2255	71	2	loyalty	loyalty	NOUN
bjmsr-2255	71	3	can	can	AUX
bjmsr-2255	71	4	be	be	AUX
bjmsr-2255	71	5	strengthened	strengthen	VERB
bjmsr-2255	71	6	by	by	ADP
bjmsr-2255	71	7	providing	provide	VERB
bjmsr-2255	71	8	a	a	DET
bjmsr-2255	71	9	superior	superior	ADJ
bjmsr-2255	71	10	service	service	NOUN
bjmsr-2255	71	11	experience	experience	NOUN
bjmsr-2255	71	12	that	that	PRON
bjmsr-2255	71	13	meets	meet	VERB
bjmsr-2255	71	14	customer	customer	NOUN
bjmsr-2255	71	15	expectations	expectation	NOUN
bjmsr-2255	71	16	for	for	ADP
bjmsr-2255	71	17	service	service	NOUN
bjmsr-2255	71	18	quality	quality	NOUN
bjmsr-2255	71	19	(	(	PUNCT
bjmsr-2255	71	20	aburayya	aburayya	PROPN
bjmsr-2255	71	21	et	et	PROPN
bjmsr-2255	71	22	al	al	PROPN
bjmsr-2255	71	23	.	.	PROPN
bjmsr-2255	71	24	,	,	PUNCT
bjmsr-2255	71	25	2020	2020	NUM
bjmsr-2255	71	26	)	)	PUNCT
bjmsr-2255	71	27	.	.	PUNCT
bjmsr-2255	72	1	consequently	consequently	ADV
bjmsr-2255	72	2	,	,	PUNCT
bjmsr-2255	72	3	telecom	telecom	NOUN
bjmsr-2255	72	4	operators	operator	NOUN
bjmsr-2255	72	5	must	must	AUX
bjmsr-2255	72	6	continually	continually	ADV
bjmsr-2255	72	7	focus	focus	VERB
bjmsr-2255	72	8	on	on	ADP
bjmsr-2255	72	9	delivering	deliver	VERB
bjmsr-2255	72	10	the	the	DET
bjmsr-2255	72	11	quality	quality	NOUN
bjmsr-2255	72	12	of	of	ADP
bjmsr-2255	72	13	service	service	NOUN
bjmsr-2255	72	14	that	that	PRON
bjmsr-2255	72	15	customers	customer	NOUN
bjmsr-2255	72	16	expect	expect	VERB
bjmsr-2255	72	17	,	,	PUNCT
bjmsr-2255	72	18	as	as	SCONJ
bjmsr-2255	72	19	their	their	PRON
bjmsr-2255	72	20	satisfaction	satisfaction	NOUN
bjmsr-2255	72	21	will	will	AUX
bjmsr-2255	72	22	likely	likely	ADV
bjmsr-2255	72	23	influence	influence	VERB
bjmsr-2255	72	24	and	and	CCONJ
bjmsr-2255	72	25	enhance	enhance	VERB
bjmsr-2255	72	26	long	long	ADJ
bjmsr-2255	72	27	-	-	PUNCT
bjmsr-2255	72	28	term	term	NOUN
bjmsr-2255	72	29	loyalty	loyalty	NOUN
bjmsr-2255	72	30	among	among	ADP
bjmsr-2255	72	31	subscribers	subscriber	NOUN
bjmsr-2255	72	32	(	(	PUNCT
bjmsr-2255	72	33	mntande	mntande	PROPN
bjmsr-2255	72	34	et	et	PROPN
bjmsr-2255	72	35	al	al	PROPN
bjmsr-2255	72	36	.	.	PROPN
bjmsr-2255	72	37	,	,	PUNCT
bjmsr-2255	72	38	2023	2023	NUM
bjmsr-2255	72	39	)	)	PUNCT
bjmsr-2255	72	40	.	.	PUNCT
bjmsr-2255	73	1	hence	hence	ADV
bjmsr-2255	73	2	,	,	PUNCT
bjmsr-2255	73	3	telecom	telecom	PROPN
bjmsr-2255	73	4	operators	operator	NOUN
bjmsr-2255	73	5	aim	aim	VERB
bjmsr-2255	73	6	to	to	PART
bjmsr-2255	73	7	nurture	nurture	VERB
bjmsr-2255	73	8	and	and	CCONJ
bjmsr-2255	73	9	expand	expand	VERB
bjmsr-2255	73	10	their	their	PRON
bjmsr-2255	73	11	base	base	NOUN
bjmsr-2255	73	12	of	of	ADP
bjmsr-2255	73	13	loyal	loyal	ADJ
bjmsr-2255	73	14	patrons	patron	NOUN
bjmsr-2255	73	15	in	in	ADP
bjmsr-2255	73	16	search	search	NOUN
bjmsr-2255	73	17	of	of	ADP
bjmsr-2255	73	18	customer	customer	NOUN
bjmsr-2255	73	19	satisfaction	satisfaction	NOUN
bjmsr-2255	73	20	and	and	CCONJ
bjmsr-2255	73	21	to	to	PART
bjmsr-2255	73	22	maintain	maintain	VERB
bjmsr-2255	73	23	their	their	PRON
bjmsr-2255	73	24	loyalty	loyalty	NOUN
bjmsr-2255	73	25	.	.	PUNCT
bjmsr-2255	74	1	the	the	DET
bjmsr-2255	74	2	current	current	ADJ
bjmsr-2255	74	3	research	research	NOUN
bjmsr-2255	74	4	,	,	PUNCT
bjmsr-2255	74	5	therefore	therefore	ADV
bjmsr-2255	74	6	,	,	PUNCT
bjmsr-2255	74	7	identifies	identify	VERB
bjmsr-2255	74	8	and	and	CCONJ
bjmsr-2255	74	9	highlights	highlight	VERB
bjmsr-2255	74	10	the	the	DET
bjmsr-2255	74	11	existing	exist	VERB
bjmsr-2255	74	12	gaps	gap	NOUN
bjmsr-2255	74	13	in	in	ADP
bjmsr-2255	74	14	the	the	DET
bjmsr-2255	74	15	literature	literature	NOUN
bjmsr-2255	74	16	by	by	ADP
bjmsr-2255	74	17	providing	provide	VERB
bjmsr-2255	74	18	a	a	DET
bjmsr-2255	74	19	unique	unique	ADJ
bjmsr-2255	74	20	investigation	investigation	NOUN
bjmsr-2255	74	21	of	of	ADP
bjmsr-2255	74	22	omantel	omantel	NOUN
bjmsr-2255	74	23	and	and	CCONJ
bjmsr-2255	74	24	ooredoo	ooredoo	ADJ
bjmsr-2255	74	25	,	,	PUNCT
bjmsr-2255	74	26	two	two	NUM
bjmsr-2255	74	27	prominent	prominent	ADJ
bjmsr-2255	74	28	telecommunication	telecommunication	NOUN
bjmsr-2255	74	29	operators	operator	NOUN
bjmsr-2255	74	30	,	,	PUNCT
bjmsr-2255	74	31	as	as	ADV
bjmsr-2255	74	32	well	well	ADV
bjmsr-2255	74	33	as	as	ADP
bjmsr-2255	74	34	the	the	DET
bjmsr-2255	74	35	new	new	ADJ
bjmsr-2255	74	36	entrant	entrant	NOUN
bjmsr-2255	74	37	,	,	PUNCT
bjmsr-2255	74	38	vodafone	vodafone	NOUN
bjmsr-2255	74	39	,	,	PUNCT
bjmsr-2255	74	40	in	in	ADP
bjmsr-2255	74	41	the	the	DET
bjmsr-2255	74	42	oligopolistic	oligopolistic	ADJ
bjmsr-2255	74	43	telecom	telecom	NOUN
bjmsr-2255	74	44	market	market	NOUN
bjmsr-2255	74	45	,	,	PUNCT
bjmsr-2255	74	46	historically	historically	ADV
bjmsr-2255	74	47	dominated	dominate	VERB
bjmsr-2255	74	48	by	by	ADP
bjmsr-2255	74	49	monopolistic	monopolistic	ADJ
bjmsr-2255	74	50	practices	practice	NOUN
bjmsr-2255	74	51	(	(	PUNCT
bjmsr-2255	74	52	belwal	belwal	NOUN
bjmsr-2255	74	53	&	&	CCONJ
bjmsr-2255	74	54	amireh	amireh	NOUN
bjmsr-2255	74	55	,	,	PUNCT
bjmsr-2255	74	56	2018	2018	NUM
bjmsr-2255	74	57	)	)	PUNCT
bjmsr-2255	74	58	.	.	PUNCT
bjmsr-2255	75	1	service	service	NOUN
bjmsr-2255	75	2	quality	quality	NOUN
bjmsr-2255	75	3	(	(	PUNCT
bjmsr-2255	75	4	qos	qos	PROPN
bjmsr-2255	75	5	)	)	PUNCT
bjmsr-2255	75	6	and	and	CCONJ
bjmsr-2255	75	7	subscriber	subscriber	NOUN
bjmsr-2255	75	8	’s	’s	PART
bjmsr-2255	75	9	satisfaction	satisfaction	NOUN
bjmsr-2255	75	10	(	(	PUNCT
bjmsr-2255	75	11	sat	sit	VERB
bjmsr-2255	75	12	)	)	PUNCT
bjmsr-2255	75	13	relationship	relationship	NOUN
bjmsr-2255	75	14	as	as	SCONJ
bjmsr-2255	75	15	defined	define	VERB
bjmsr-2255	75	16	by	by	ADP
bjmsr-2255	75	17	grönroos	grönroos	PROPN
bjmsr-2255	75	18	(	(	PUNCT
bjmsr-2255	75	19	1984	1984	NUM
bjmsr-2255	75	20	)	)	PUNCT
bjmsr-2255	75	21	,	,	PUNCT
bjmsr-2255	75	22	service	service	NOUN
bjmsr-2255	75	23	quality	quality	NOUN
bjmsr-2255	75	24	encompasses	encompass	VERB
bjmsr-2255	75	25	the	the	DET
bjmsr-2255	75	26	outcome	outcome	NOUN
bjmsr-2255	75	27	of	of	ADP
bjmsr-2255	75	28	an	an	DET
bjmsr-2255	75	29	evaluative	evaluative	ADJ
bjmsr-2255	75	30	process	process	NOUN
bjmsr-2255	75	31	wherein	wherein	SCONJ
bjmsr-2255	75	32	customers	customer	NOUN
bjmsr-2255	75	33	compare	compare	VERB
bjmsr-2255	75	34	their	their	PRON
bjmsr-2255	75	35	expectations	expectation	NOUN
bjmsr-2255	75	36	with	with	ADP
bjmsr-2255	75	37	the	the	DET
bjmsr-2255	75	38	services	service	NOUN
bjmsr-2255	75	39	received	receive	VERB
bjmsr-2255	75	40	.	.	PUNCT
bjmsr-2255	76	1	similarly	similarly	ADV
bjmsr-2255	76	2	,	,	PUNCT
bjmsr-2255	76	3	parasuraman	parasuraman	NOUN
bjmsr-2255	76	4	et	et	PROPN
bjmsr-2255	76	5	al	al	PROPN
bjmsr-2255	76	6	.	.	PROPN
bjmsr-2255	77	1	(	(	PUNCT
bjmsr-2255	77	2	1988	1988	NUM
bjmsr-2255	77	3	)	)	PUNCT
bjmsr-2255	77	4	elucidate	elucidate	VERB
bjmsr-2255	77	5	service	service	NOUN
bjmsr-2255	77	6	quality	quality	NOUN
bjmsr-2255	77	7	as	as	ADP
bjmsr-2255	77	8	a	a	DET
bjmsr-2255	77	9	distinct	distinct	ADJ
bjmsr-2255	77	10	construct	construct	NOUN
bjmsr-2255	77	11	reflective	reflective	NOUN
bjmsr-2255	77	12	of	of	ADP
bjmsr-2255	77	13	customers	customer	NOUN
bjmsr-2255	77	14	'	'	PART
bjmsr-2255	77	15	perceptions	perception	NOUN
bjmsr-2255	77	16	and	and	CCONJ
bjmsr-2255	77	17	performance	performance	NOUN
bjmsr-2255	77	18	expectations	expectation	NOUN
bjmsr-2255	77	19	,	,	PUNCT
bjmsr-2255	77	20	albeit	albeit	SCONJ
bjmsr-2255	77	21	not	not	PART
bjmsr-2255	77	22	synonymous	synonymous	ADJ
bjmsr-2255	77	23	with	with	ADP
bjmsr-2255	77	24	satisfaction	satisfaction	NOUN
bjmsr-2255	77	25	.	.	PUNCT
bjmsr-2255	78	1	giving	give	VERB
bjmsr-2255	78	2	an	an	DET
bjmsr-2255	78	3	attentive	attentive	ADJ
bjmsr-2255	78	4	understanding	understanding	NOUN
bjmsr-2255	78	5	of	of	ADP
bjmsr-2255	78	6	the	the	DET
bjmsr-2255	78	7	customer	customer	NOUN
bjmsr-2255	78	8	's	's	PART
bjmsr-2255	78	9	(	(	PUNCT
bjmsr-2255	78	10	i.e.	i.e.	X
bjmsr-2255	78	11	,	,	PUNCT
bjmsr-2255	78	12	subscriber	subscriber	NOUN
bjmsr-2255	78	13	in	in	ADP
bjmsr-2255	78	14	the	the	DET
bjmsr-2255	78	15	study	study	NOUN
bjmsr-2255	78	16	's	's	PART
bjmsr-2255	78	17	context	context	NOUN
bjmsr-2255	78	18	)	)	PUNCT
bjmsr-2255	78	19	perception	perception	NOUN
bjmsr-2255	78	20	and	and	CCONJ
bjmsr-2255	78	21	his	his	PRON
bjmsr-2255	78	22	/	/	SYM
bjmsr-2255	78	23	her	her	PRON
bjmsr-2255	78	24	value	value	NOUN
bjmsr-2255	78	25	in	in	ADP
bjmsr-2255	78	26	driving	drive	VERB
bjmsr-2255	78	27	business	business	NOUN
bjmsr-2255	78	28	growth	growth	NOUN
bjmsr-2255	78	29	and	and	CCONJ
bjmsr-2255	78	30	survival	survival	NOUN
bjmsr-2255	78	31	in	in	ADP
bjmsr-2255	78	32	a	a	DET
bjmsr-2255	78	33	highly	highly	ADV
bjmsr-2255	78	34	competitive	competitive	ADJ
bjmsr-2255	78	35	and	and	CCONJ
bjmsr-2255	78	36	cut	cut	ADJ
bjmsr-2255	78	37	-	-	PUNCT
bjmsr-2255	78	38	throat	throat	NOUN
bjmsr-2255	78	39	competition	competition	NOUN
bjmsr-2255	78	40	market	market	NOUN
bjmsr-2255	78	41	is	be	AUX
bjmsr-2255	78	42	pivotal	pivotal	ADJ
bjmsr-2255	78	43	and	and	CCONJ
bjmsr-2255	78	44	made	make	VERB
bjmsr-2255	78	45	consumer	consumer	NOUN
bjmsr-2255	78	46	an	an	DET
bjmsr-2255	78	47	important	important	ADJ
bjmsr-2255	78	48	element	element	NOUN
bjmsr-2255	78	49	in	in	ADP
bjmsr-2255	78	50	business	business	NOUN
bjmsr-2255	78	51	operations	operation	NOUN
bjmsr-2255	78	52	'	'	PART
bjmsr-2255	78	53	sustainability	sustainability	NOUN
bjmsr-2255	78	54	(	(	PUNCT
bjmsr-2255	78	55	chandrasekhar	chandrasekhar	PROPN
bjmsr-2255	78	56	et	et	PROPN
bjmsr-2255	78	57	al	al	PROPN
bjmsr-2255	78	58	.	.	PROPN
bjmsr-2255	78	59	,	,	PUNCT
bjmsr-2255	78	60	2019	2019	NUM
bjmsr-2255	78	61	;	;	PUNCT
bjmsr-2255	78	62	chowdhury	chowdhury	PROPN
bjmsr-2255	78	63	,	,	PUNCT
bjmsr-2255	78	64	2023	2023	NUM
bjmsr-2255	78	65	)	)	PUNCT
bjmsr-2255	78	66	.	.	PUNCT
bjmsr-2255	79	1	in	in	ADP
bjmsr-2255	79	2	the	the	DET
bjmsr-2255	79	3	dynamic	dynamic	ADJ
bjmsr-2255	79	4	landscape	landscape	NOUN
bjmsr-2255	79	5	of	of	ADP
bjmsr-2255	79	6	the	the	DET
bjmsr-2255	79	7	omani	omani	ADJ
bjmsr-2255	79	8	telecom	telecom	NOUN
bjmsr-2255	79	9	industry	industry	NOUN
bjmsr-2255	79	10	,	,	PUNCT
bjmsr-2255	79	11	characterized	characterize	VERB
bjmsr-2255	79	12	by	by	ADP
bjmsr-2255	79	13	the	the	DET
bjmsr-2255	79	14	entry	entry	NOUN
bjmsr-2255	79	15	of	of	ADP
bjmsr-2255	79	16	new	new	ADJ
bjmsr-2255	79	17	international	international	ADJ
bjmsr-2255	79	18	operators	operator	NOUN
bjmsr-2255	79	19	,	,	PUNCT
bjmsr-2255	79	20	the	the	DET
bjmsr-2255	79	21	significance	significance	NOUN
bjmsr-2255	79	22	of	of	ADP
bjmsr-2255	79	23	service	service	NOUN
bjmsr-2255	79	24	quality	quality	NOUN
bjmsr-2255	79	25	can	can	AUX
bjmsr-2255	79	26	not	not	PART
bjmsr-2255	79	27	be	be	AUX
bjmsr-2255	79	28	overstated	overstate	VERB
bjmsr-2255	79	29	.	.	PUNCT
bjmsr-2255	80	1	with	with	ADP
bjmsr-2255	80	2	heightened	heighten	VERB
bjmsr-2255	80	3	competition	competition	NOUN
bjmsr-2255	80	4	,	,	PUNCT
bjmsr-2255	80	5	understanding	understand	VERB
bjmsr-2255	80	6	the	the	DET
bjmsr-2255	80	7	intricate	intricate	ADJ
bjmsr-2255	80	8	interplay	interplay	NOUN
bjmsr-2255	80	9	between	between	ADP
bjmsr-2255	80	10	service	service	NOUN
bjmsr-2255	80	11	quality	quality	NOUN
bjmsr-2255	80	12	and	and	CCONJ
bjmsr-2255	80	13	sat	sit	VERB
bjmsr-2255	80	14	is	be	AUX
bjmsr-2255	80	15	paramount	paramount	ADJ
bjmsr-2255	80	16	in	in	ADP
bjmsr-2255	80	17	fostering	foster	VERB
bjmsr-2255	80	18	subscriber	subscriber	NOUN
bjmsr-2255	80	19	cusl	cusl	NOUN
bjmsr-2255	80	20	.	.	PUNCT
bjmsr-2255	81	1	grönroos	grönroos	PROPN
bjmsr-2255	81	2	(	(	PUNCT
bjmsr-2255	81	3	1984	1984	NUM
bjmsr-2255	81	4	)	)	PUNCT
bjmsr-2255	81	5	contends	contend	VERB
bjmsr-2255	81	6	that	that	SCONJ
bjmsr-2255	81	7	service	service	NOUN
bjmsr-2255	81	8	quality	quality	NOUN
bjmsr-2255	81	9	transcends	transcend	VERB
bjmsr-2255	81	10	a	a	DET
bjmsr-2255	81	11	mere	mere	ADJ
bjmsr-2255	81	12	static	static	ADJ
bjmsr-2255	81	13	metric	metric	NOUN
bjmsr-2255	81	14	,	,	PUNCT
bjmsr-2255	81	15	embodying	embody	VERB
bjmsr-2255	81	16	the	the	DET
bjmsr-2255	81	17	culmination	culmination	NOUN
bjmsr-2255	81	18	of	of	ADP
bjmsr-2255	81	19	customers	customer	NOUN
bjmsr-2255	81	20	’	'	PUNCT
bjmsr-2255	81	21	evaluative	evaluative	ADJ
bjmsr-2255	81	22	processes	process	NOUN
bjmsr-2255	81	23	.	.	PUNCT
bjmsr-2255	82	1	additionally	additionally	ADV
bjmsr-2255	82	2	,	,	PUNCT
bjmsr-2255	82	3	kala	kala	PROPN
bjmsr-2255	82	4	et	et	PROPN
bjmsr-2255	82	5	al	al	PROPN
bjmsr-2255	82	6	.	.	PROPN
bjmsr-2255	82	7	(	(	PUNCT
bjmsr-2255	82	8	2024	2024	NUM
bjmsr-2255	82	9	)	)	PUNCT
bjmsr-2255	82	10	emphasized	emphasize	VERB
bjmsr-2255	82	11	that	that	SCONJ
bjmsr-2255	82	12	qos	qos	PROPN
bjmsr-2255	82	13	is	be	AUX
bjmsr-2255	82	14	reliable	reliable	ADJ
bjmsr-2255	82	15	,	,	PUNCT
bjmsr-2255	82	16	seamless	seamless	ADJ
bjmsr-2255	82	17	,	,	PUNCT
bjmsr-2255	82	18	and	and	CCONJ
bjmsr-2255	82	19	efficient	efficient	ADJ
bjmsr-2255	82	20	significantly	significantly	ADV
bjmsr-2255	82	21	increases	increase	VERB
bjmsr-2255	82	22	the	the	DET
bjmsr-2255	82	23	likelihood	likelihood	NOUN
bjmsr-2255	82	24	of	of	ADP
bjmsr-2255	82	25	users	user	NOUN
bjmsr-2255	82	26	returning	return	VERB
bjmsr-2255	82	27	to	to	ADP
bjmsr-2255	82	28	the	the	DET
bjmsr-2255	82	29	service	service	NOUN
bjmsr-2255	82	30	based	base	VERB
bjmsr-2255	82	31	on	on	ADP
bjmsr-2255	82	32	their	their	PRON
bjmsr-2255	82	33	positive	positive	ADJ
bjmsr-2255	82	34	experiences	experience	NOUN
bjmsr-2255	82	35	,	,	PUNCT
bjmsr-2255	82	36	ultimately	ultimately	ADV
bjmsr-2255	82	37	enhancing	enhance	VERB
bjmsr-2255	82	38	satisfaction	satisfaction	NOUN
bjmsr-2255	82	39	.	.	PUNCT
bjmsr-2255	83	1	their	their	PRON
bjmsr-2255	83	2	study	study	NOUN
bjmsr-2255	83	3	found	find	VERB
bjmsr-2255	83	4	a	a	DET
bjmsr-2255	83	5	strong	strong	ADJ
bjmsr-2255	83	6	,	,	PUNCT
bjmsr-2255	83	7	significant	significant	ADJ
bjmsr-2255	83	8	relationship	relationship	NOUN
bjmsr-2255	83	9	between	between	ADP
bjmsr-2255	83	10	qos	qos	PROPN
bjmsr-2255	83	11	and	and	CCONJ
bjmsr-2255	83	12	sat	sit	VERB
bjmsr-2255	83	13	,	,	PUNCT
bjmsr-2255	83	14	affirming	affirm	VERB
bjmsr-2255	83	15	that	that	SCONJ
bjmsr-2255	83	16	superior	superior	ADJ
bjmsr-2255	83	17	service	service	NOUN
bjmsr-2255	83	18	quality	quality	NOUN
bjmsr-2255	83	19	fosters	foster	VERB
bjmsr-2255	83	20	positive	positive	ADJ
bjmsr-2255	83	21	customer	customer	NOUN
bjmsr-2255	83	22	perceptions	perception	NOUN
bjmsr-2255	83	23	,	,	PUNCT
bjmsr-2255	83	24	promotes	promote	VERB
bjmsr-2255	83	25	higher	high	ADJ
bjmsr-2255	83	26	adoption	adoption	NOUN
bjmsr-2255	83	27	rates	rate	NOUN
bjmsr-2255	83	28	,	,	PUNCT
bjmsr-2255	83	29	and	and	CCONJ
bjmsr-2255	83	30	encourages	encourage	VERB
bjmsr-2255	83	31	loyalty	loyalty	NOUN
bjmsr-2255	83	32	,	,	PUNCT
bjmsr-2255	83	33	especially	especially	ADV
bjmsr-2255	83	34	when	when	SCONJ
bjmsr-2255	83	35	services	service	NOUN
bjmsr-2255	83	36	are	be	AUX
bjmsr-2255	83	37	perceived	perceive	VERB
bjmsr-2255	83	38	as	as	ADP
bjmsr-2255	83	39	reliable	reliable	ADJ
bjmsr-2255	83	40	,	,	PUNCT
bjmsr-2255	83	41	secure	secure	ADJ
bjmsr-2255	83	42	,	,	PUNCT
bjmsr-2255	83	43	and	and	CCONJ
bjmsr-2255	83	44	uninterrupted	uninterrupted	ADJ
bjmsr-2255	83	45	.	.	PUNCT
bjmsr-2255	84	1	furthermore	furthermore	ADV
bjmsr-2255	84	2	,	,	PUNCT
bjmsr-2255	84	3	operators	operator	NOUN
bjmsr-2255	84	4	surpassing	surpass	VERB
bjmsr-2255	84	5	subscribers	subscriber	NOUN
bjmsr-2255	84	6	'	'	PART
bjmsr-2255	84	7	service	service	NOUN
bjmsr-2255	84	8	expectations	expectation	NOUN
bjmsr-2255	84	9	are	be	AUX
bjmsr-2255	84	10	poised	poise	VERB
bjmsr-2255	84	11	to	to	PART
bjmsr-2255	84	12	garner	garner	VERB
bjmsr-2255	84	13	loyalty	loyalty	NOUN
bjmsr-2255	84	14	,	,	PUNCT
bjmsr-2255	84	15	given	give	VERB
bjmsr-2255	84	16	the	the	DET
bjmsr-2255	84	17	discerning	discern	VERB
bjmsr-2255	84	18	nature	nature	NOUN
bjmsr-2255	84	19	of	of	ADP
bjmsr-2255	84	20	subscribers	subscriber	NOUN
bjmsr-2255	84	21	amidst	amidst	ADP
bjmsr-2255	84	22	increased	increase	VERB
bjmsr-2255	84	23	options	option	NOUN
bjmsr-2255	84	24	in	in	ADP
bjmsr-2255	84	25	oman	oman	NOUN
bjmsr-2255	84	26	's	's	PART
bjmsr-2255	84	27	competitive	competitive	ADJ
bjmsr-2255	84	28	market	market	NOUN
bjmsr-2255	84	29	.	.	PUNCT
bjmsr-2255	85	1	moreover	moreover	ADV
bjmsr-2255	85	2	,	,	PUNCT
bjmsr-2255	85	3	the	the	DET
bjmsr-2255	85	4	conceptualization	conceptualization	NOUN
bjmsr-2255	85	5	of	of	ADP
bjmsr-2255	85	6	service	service	NOUN
bjmsr-2255	85	7	quality	quality	NOUN
bjmsr-2255	85	8	encompasses	encompass	VERB
bjmsr-2255	85	9	both	both	DET
bjmsr-2255	85	10	technical	technical	ADJ
bjmsr-2255	85	11	(	(	PUNCT
bjmsr-2255	85	12	what	what	PRON
bjmsr-2255	85	13	is	be	AUX
bjmsr-2255	85	14	achieved	achieve	VERB
bjmsr-2255	85	15	)	)	PUNCT
bjmsr-2255	85	16	and	and	CCONJ
bjmsr-2255	85	17	functional	functional	ADJ
bjmsr-2255	85	18	(	(	PUNCT
bjmsr-2255	85	19	how	how	SCONJ
bjmsr-2255	85	20	it	it	PRON
bjmsr-2255	85	21	is	be	AUX
bjmsr-2255	85	22	delivered	deliver	VERB
bjmsr-2255	85	23	)	)	PUNCT
bjmsr-2255	85	24	dimensions	dimension	NOUN
bjmsr-2255	85	25	.	.	PUNCT
bjmsr-2255	86	1	grönroos	grönroos	NOUN
bjmsr-2255	86	2	(	(	PUNCT
bjmsr-2255	86	3	1984	1984	NUM
bjmsr-2255	86	4	)	)	PUNCT
bjmsr-2255	86	5	delineates	delineate	VERB
bjmsr-2255	86	6	that	that	SCONJ
bjmsr-2255	86	7	customer	customer	NOUN
bjmsr-2255	86	8	expectations	expectation	NOUN
bjmsr-2255	86	9	and	and	CCONJ
bjmsr-2255	86	10	prior	prior	ADJ
bjmsr-2255	86	11	experiences	experience	NOUN
bjmsr-2255	86	12	shape	shape	VERB
bjmsr-2255	86	13	perceptions	perception	NOUN
bjmsr-2255	86	14	of	of	ADP
bjmsr-2255	86	15	service	service	NOUN
bjmsr-2255	86	16	quality	quality	NOUN
bjmsr-2255	86	17	,	,	PUNCT
bjmsr-2255	86	18	further	far	ADV
bjmsr-2255	86	19	influencing	influence	VERB
bjmsr-2255	86	20	satisfaction	satisfaction	NOUN
bjmsr-2255	86	21	levels	level	NOUN
bjmsr-2255	86	22	.	.	PUNCT
bjmsr-2255	87	1	this	this	DET
bjmsr-2255	87	2	multidimensional	multidimensional	ADJ
bjmsr-2255	87	3	evaluation	evaluation	NOUN
bjmsr-2255	87	4	process	process	NOUN
bjmsr-2255	87	5	underscores	underscore	VERB
bjmsr-2255	87	6	the	the	DET
bjmsr-2255	87	7	nuanced	nuanced	ADJ
bjmsr-2255	87	8	nature	nature	NOUN
bjmsr-2255	87	9	of	of	ADP
bjmsr-2255	87	10	subscriber	subscriber	NOUN
bjmsr-2255	87	11	satisfaction	satisfaction	NOUN
bjmsr-2255	87	12	assessment	assessment	NOUN
bjmsr-2255	87	13	within	within	ADP
bjmsr-2255	87	14	the	the	DET
bjmsr-2255	87	15	telecom	telecom	NOUN
bjmsr-2255	87	16	industry	industry	NOUN
bjmsr-2255	87	17	.	.	PUNCT
bjmsr-2255	88	1	the	the	DET
bjmsr-2255	88	2	rapid	rapid	ADJ
bjmsr-2255	88	3	technological	technological	ADJ
bjmsr-2255	88	4	advancement	advancement	NOUN
bjmsr-2255	88	5	in	in	ADP
bjmsr-2255	88	6	the	the	DET
bjmsr-2255	88	7	telecommunication	telecommunication	NOUN
bjmsr-2255	88	8	sector	sector	NOUN
bjmsr-2255	88	9	has	have	AUX
bjmsr-2255	88	10	made	make	VERB
bjmsr-2255	88	11	telecom	telecom	NOUN
bjmsr-2255	88	12	services	service	NOUN
bjmsr-2255	88	13	important	important	ADJ
bjmsr-2255	88	14	personally	personally	ADV
bjmsr-2255	88	15	and	and	CCONJ
bjmsr-2255	88	16	professionally	professionally	ADV
bjmsr-2255	88	17	.	.	PUNCT
bjmsr-2255	89	1	these	these	DET
bjmsr-2255	89	2	recent	recent	ADJ
bjmsr-2255	89	3	development	development	NOUN
bjmsr-2255	89	4	and	and	CCONJ
bjmsr-2255	89	5	the	the	DET
bjmsr-2255	89	6	competitive	competitive	ADJ
bjmsr-2255	89	7	environment	environment	NOUN
bjmsr-2255	89	8	in	in	ADP
bjmsr-2255	89	9	the	the	DET
bjmsr-2255	89	10	telecomm	telecomm	NOUN
bjmsr-2255	89	11	sector	sector	NOUN
bjmsr-2255	89	12	in	in	ADP
bjmsr-2255	89	13	oman	oman	NOUN
bjmsr-2255	89	14	especially	especially	ADV
bjmsr-2255	89	15	with	with	ADP
bjmsr-2255	89	16	the	the	DET
bjmsr-2255	89	17	three	three	NUM
bjmsr-2255	89	18	operators−	operators−	ADJ
bjmsr-2255	89	19	omantel	omantel	NOUN
bjmsr-2255	89	20	,	,	PUNCT
bjmsr-2255	89	21	ooredoo	ooredoo	ADJ
bjmsr-2255	89	22	,	,	PUNCT
bjmsr-2255	89	23	and	and	CCONJ
bjmsr-2255	89	24	vodafone−	vodafone−	PROPN
bjmsr-2255	89	25	currently	currently	ADV
bjmsr-2255	89	26	working	work	VERB
bjmsr-2255	89	27	in	in	ADP
bjmsr-2255	89	28	the	the	DET
bjmsr-2255	89	29	local	local	ADJ
bjmsr-2255	89	30	market	market	NOUN
bjmsr-2255	89	31	have	have	AUX
bjmsr-2255	89	32	increased	increase	VERB
bjmsr-2255	89	33	the	the	DET
bjmsr-2255	89	34	expectations	expectation	NOUN
bjmsr-2255	89	35	of	of	ADP
bjmsr-2255	89	36	subscribers	subscriber	NOUN
bjmsr-2255	89	37	and	and	CCONJ
bjmsr-2255	89	38	their	their	PRON
bjmsr-2255	89	39	need	need	NOUN
bjmsr-2255	89	40	for	for	ADP
bjmsr-2255	89	41	quality	quality	NOUN
bjmsr-2255	89	42	of	of	ADP
bjmsr-2255	89	43	network	network	NOUN
bjmsr-2255	89	44	services	service	NOUN
bjmsr-2255	89	45	as	as	ADV
bjmsr-2255	89	46	well	well	ADV
bjmsr-2255	89	47	as	as	ADP
bjmsr-2255	89	48	new	new	ADJ
bjmsr-2255	89	49	innovative	innovative	ADJ
bjmsr-2255	89	50	services	service	NOUN
bjmsr-2255	89	51	that	that	PRON
bjmsr-2255	89	52	cope	cope	VERB
bjmsr-2255	89	53	with	with	ADP
bjmsr-2255	89	54	international	international	ADJ
bjmsr-2255	89	55	standards	standard	NOUN
bjmsr-2255	89	56	and	and	CCONJ
bjmsr-2255	89	57	the	the	DET
bjmsr-2255	89	58	fast	fast	ADJ
bjmsr-2255	89	59	pace	pace	NOUN
bjmsr-2255	89	60	development	development	NOUN
bjmsr-2255	89	61	.	.	PUNCT
bjmsr-2255	90	1	the	the	DET
bjmsr-2255	90	2	triad	triad	PROPN
bjmsr-2255	90	3	of	of	ADP
bjmsr-2255	90	4	excellence	excellence	NOUN
bjmsr-2255	90	5	in	in	ADP
bjmsr-2255	90	6	network	network	NOUN
bjmsr-2255	90	7	reliability	reliability	NOUN
bjmsr-2255	90	8	,	,	PUNCT
bjmsr-2255	90	9	innovative	innovative	ADJ
bjmsr-2255	90	10	services	service	NOUN
bjmsr-2255	90	11	that	that	PRON
bjmsr-2255	90	12	are	be	AUX
bjmsr-2255	90	13	aligned	align	VERB
bjmsr-2255	90	14	with	with	ADP
bjmsr-2255	90	15	recent	recent	ADJ
bjmsr-2255	90	16	advancements	advancement	NOUN
bjmsr-2255	90	17	in	in	ADP
bjmsr-2255	90	18	technology	technology	NOUN
bjmsr-2255	90	19	,	,	PUNCT
bjmsr-2255	90	20	and	and	CCONJ
bjmsr-2255	90	21	competitive	competitive	ADJ
bjmsr-2255	90	22	customer	customer	NOUN
bjmsr-2255	90	23	service	service	NOUN
bjmsr-2255	90	24	made	make	VERB
bjmsr-2255	90	25	it	it	PRON
bjmsr-2255	90	26	difficult	difficult	ADJ
bjmsr-2255	90	27	for	for	SCONJ
bjmsr-2255	90	28	telecom	telecom	NOUN
bjmsr-2255	90	29	operators	operator	NOUN
bjmsr-2255	90	30	to	to	PART
bjmsr-2255	90	31	cope	cope	VERB
bjmsr-2255	90	32	with	with	ADP
bjmsr-2255	90	33	the	the	DET
bjmsr-2255	90	34	furious	furious	ADJ
bjmsr-2255	90	35	competition	competition	NOUN
bjmsr-2255	90	36	,	,	PUNCT
bjmsr-2255	90	37	differentiate	differentiate	VERB
bjmsr-2255	90	38	themselves	themselves	PRON
bjmsr-2255	90	39	from	from	ADP
bjmsr-2255	90	40	other	other	ADJ
bjmsr-2255	90	41	operators	operator	NOUN
bjmsr-2255	90	42	,	,	PUNCT
bjmsr-2255	90	43	and	and	CCONJ
bjmsr-2255	90	44	retain	retain	VERB
bjmsr-2255	90	45	customer	customer	NOUN
bjmsr-2255	90	46	’s	’s	PART
bjmsr-2255	90	47	subscription	subscription	NOUN
bjmsr-2255	90	48	and	and	CCONJ
bjmsr-2255	90	49	loyalty	loyalty	NOUN
bjmsr-2255	90	50	,	,	PUNCT
bjmsr-2255	90	51	which	which	PRON
bjmsr-2255	90	52	can	can	AUX
bjmsr-2255	90	53	significantly	significantly	ADV
bjmsr-2255	90	54	impact	impact	VERB
bjmsr-2255	90	55	business	business	NOUN
bjmsr-2255	90	56	continuity	continuity	NOUN
bjmsr-2255	90	57	and	and	CCONJ
bjmsr-2255	90	58	sustainability	sustainability	NOUN
bjmsr-2255	90	59	in	in	ADP
bjmsr-2255	90	60	omani	omani	CCONJ
bjmsr-2255	90	61	competitive	competitive	ADJ
bjmsr-2255	90	62	telecom	telecom	NOUN
bjmsr-2255	90	63	markets	market	NOUN
bjmsr-2255	90	64	.	.	PUNCT
bjmsr-2255	91	1	additionally	additionally	ADV
bjmsr-2255	91	2	,	,	PUNCT
bjmsr-2255	91	3	the	the	DET
bjmsr-2255	91	4	diverse	diverse	ADJ
bjmsr-2255	91	5	demographic	demographic	ADJ
bjmsr-2255	91	6	landscape	landscape	NOUN
bjmsr-2255	91	7	in	in	ADP
bjmsr-2255	91	8	oman	oman	PROPN
bjmsr-2255	91	9	,	,	PUNCT
bjmsr-2255	91	10	the	the	DET
bjmsr-2255	91	11	varying	vary	VERB
bjmsr-2255	91	12	subscriber	subscriber	NOUN
bjmsr-2255	91	13	's	's	PART
bjmsr-2255	91	14	necessities	necessity	NOUN
bjmsr-2255	91	15	and	and	CCONJ
bjmsr-2255	91	16	expectations	expectation	NOUN
bjmsr-2255	91	17	,	,	PUNCT
bjmsr-2255	91	18	and	and	CCONJ
bjmsr-2255	91	19	the	the	DET
bjmsr-2255	91	20	varying	vary	VERB
bjmsr-2255	91	21	terrain	terrain	NOUN
bjmsr-2255	91	22	of	of	ADP
bjmsr-2255	91	23	oman	oman	NOUN
bjmsr-2255	91	24	's	's	PART
bjmsr-2255	91	25	geographical	geographical	ADJ
bjmsr-2255	91	26	areas	area	NOUN
bjmsr-2255	91	27	,	,	PUNCT
bjmsr-2255	91	28	along	along	ADP
bjmsr-2255	91	29	with	with	ADP
bjmsr-2255	91	30	fast	fast	ADV
bjmsr-2255	91	31	-	-	PUNCT
bjmsr-2255	91	32	paced	pace	VERB
bjmsr-2255	91	33	innovative	innovative	ADJ
bjmsr-2255	91	34	and	and	CCONJ
bjmsr-2255	91	35	technological	technological	ADJ
bjmsr-2255	91	36	advancement	advancement	NOUN
bjmsr-2255	91	37	in	in	ADP
bjmsr-2255	91	38	the	the	DET
bjmsr-2255	91	39	telecomm	telecomm	NOUN
bjmsr-2255	91	40	industry	industry	NOUN
bjmsr-2255	91	41	,	,	PUNCT
bjmsr-2255	91	42	warrants	warrant	VERB
bjmsr-2255	91	43	a	a	DET
bjmsr-2255	91	44	deeper	deep	ADJ
bjmsr-2255	91	45	understanding	understanding	NOUN
bjmsr-2255	91	46	and	and	CCONJ
bjmsr-2255	91	47	continual	continual	ADJ
bjmsr-2255	91	48	enhancement	enhancement	NOUN
bjmsr-2255	91	49	of	of	ADP
bjmsr-2255	91	50	services	service	NOUN
bjmsr-2255	91	51	offered	offer	VERB
bjmsr-2255	91	52	,	,	PUNCT
bjmsr-2255	91	53	quality	quality	NOUN
bjmsr-2255	91	54	of	of	ADP
bjmsr-2255	91	55	network	network	NOUN
bjmsr-2255	91	56	and	and	CCONJ
bjmsr-2255	91	57	its	its	PRON
bjmsr-2255	91	58	reliability	reliability	NOUN
bjmsr-2255	91	59	,	,	PUNCT
bjmsr-2255	91	60	along	along	ADP
bjmsr-2255	91	61	with	with	ADP
bjmsr-2255	91	62	competitive	competitive	ADJ
bjmsr-2255	91	63	and	and	CCONJ
bjmsr-2255	91	64	innovative	innovative	ADJ
bjmsr-2255	91	65	technological	technological	ADJ
bjmsr-2255	91	66	services	service	NOUN
bjmsr-2255	91	67	that	that	PRON
bjmsr-2255	91	68	align	align	VERB
bjmsr-2255	91	69	with	with	ADP
bjmsr-2255	91	70	the	the	DET
bjmsr-2255	91	71	recent	recent	ADJ
bjmsr-2255	91	72	ai	ai	VERB
bjmsr-2255	91	73	technology	technology	NOUN
bjmsr-2255	91	74	worldwide	worldwide	ADV
bjmsr-2255	91	75	.	.	PUNCT
bjmsr-2255	92	1	proliferation	proliferation	NOUN
bjmsr-2255	92	2	of	of	ADP
bjmsr-2255	92	3	studies	study	NOUN
bjmsr-2255	92	4	found	find	VERB
bjmsr-2255	92	5	in	in	ADP
bjmsr-2255	92	6	literature	literature	NOUN
bjmsr-2255	92	7	consistently	consistently	ADV
bjmsr-2255	92	8	demonstrate	demonstrate	VERB
bjmsr-2255	92	9	a	a	DET
bjmsr-2255	92	10	positive	positive	ADJ
bjmsr-2255	92	11	relationship	relationship	NOUN
bjmsr-2255	92	12	between	between	ADP
bjmsr-2255	92	13	qos	qos	PROPN
bjmsr-2255	92	14	and	and	CCONJ
bjmsr-2255	92	15	sat	sit	VERB
bjmsr-2255	92	16	in	in	ADP
bjmsr-2255	92	17	various	various	ADJ
bjmsr-2255	92	18	contexts	contexts	NOUN
bjmsr-2255	92	19	,	,	PUNCT
bjmsr-2255	92	20	including	include	VERB
bjmsr-2255	92	21	the	the	DET
bjmsr-2255	92	22	works	work	NOUN
bjmsr-2255	92	23	by	by	ADP
bjmsr-2255	92	24	akhter	akhter	NOUN
bjmsr-2255	92	25	(	(	PUNCT
bjmsr-2255	92	26	2021	2021	NUM
bjmsr-2255	92	27	)	)	PUNCT
bjmsr-2255	92	28	,	,	PUNCT
bjmsr-2255	92	29	dehghanpouri	dehghanpouri	ADP
bjmsr-2255	92	30	et	et	PROPN
bjmsr-2255	92	31	al	al	PROPN
bjmsr-2255	92	32	.	.	PROPN
bjmsr-2255	93	1	(	(	PUNCT
bjmsr-2255	93	2	2020	2020	NUM
bjmsr-2255	93	3	)	)	PUNCT
bjmsr-2255	93	4	,	,	PUNCT
bjmsr-2255	93	5	kasiri	kasiri	NOUN
bjmsr-2255	93	6	et	et	PROPN
bjmsr-2255	93	7	al	al	PROPN
bjmsr-2255	93	8	.	.	PROPN
bjmsr-2255	94	1	(	(	PUNCT
bjmsr-2255	94	2	2017	2017	NUM
bjmsr-2255	94	3	)	)	PUNCT
bjmsr-2255	94	4	,	,	PUNCT
bjmsr-2255	94	5	and	and	CCONJ
bjmsr-2255	94	6	khoo	khoo	PROPN
bjmsr-2255	94	7	et	et	PROPN
bjmsr-2255	94	8	al	al	PROPN
bjmsr-2255	94	9	.	.	PROPN
bjmsr-2255	95	1	(	(	PUNCT
bjmsr-2255	95	2	2017	2017	NUM
bjmsr-2255	95	3	)	)	PUNCT
bjmsr-2255	95	4	.	.	PUNCT
bjmsr-2255	96	1	a	a	DET
bjmsr-2255	96	2	recent	recent	ADJ
bjmsr-2255	96	3	study	study	NOUN
bjmsr-2255	96	4	exploring	explore	VERB
bjmsr-2255	96	5	the	the	DET
bjmsr-2255	96	6	role	role	NOUN
bjmsr-2255	96	7	of	of	ADP
bjmsr-2255	96	8	e	e	NOUN
bjmsr-2255	96	9	-	-	NOUN
bjmsr-2255	96	10	service	service	ADJ
bjmsr-2255	96	11	quality	quality	NOUN
bjmsr-2255	96	12	on	on	ADP
bjmsr-2255	96	13	satisfaction	satisfaction	NOUN
bjmsr-2255	96	14	with	with	ADP
bjmsr-2255	96	15	web	web	NOUN
bjmsr-2255	96	16	design	design	NOUN
bjmsr-2255	96	17	has	have	AUX
bjmsr-2255	96	18	proven	prove	VERB
bjmsr-2255	96	19	that	that	SCONJ
bjmsr-2255	96	20	quality	quality	NOUN
bjmsr-2255	96	21	of	of	ADP
bjmsr-2255	96	22	services	service	NOUN
bjmsr-2255	96	23	has	have	VERB
bjmsr-2255	96	24	a	a	DET
bjmsr-2255	96	25	positive	positive	ADJ
bjmsr-2255	96	26	correlation	correlation	NOUN
bjmsr-2255	96	27	with	with	ADP
bjmsr-2255	96	28	satisfaction	satisfaction	NOUN
bjmsr-2255	96	29	with	with	ADP
bjmsr-2255	96	30	web	web	NOUN
bjmsr-2255	96	31	design	design	NOUN
bjmsr-2255	96	32	(	(	PUNCT
bjmsr-2255	96	33	venkatakrishnan	venkatakrishnan	NOUN
bjmsr-2255	96	34	et	et	NOUN
bjmsr-2255	96	35	al	al	PROPN
bjmsr-2255	96	36	.	.	PROPN
bjmsr-2255	96	37	,	,	PUNCT
bjmsr-2255	96	38	2023b	2023b	NUM
bjmsr-2255	96	39	)	)	PUNCT
bjmsr-2255	96	40	.	.	PUNCT
bjmsr-2255	97	1	another	another	DET
bjmsr-2255	97	2	study	study	NOUN
bjmsr-2255	97	3	by	by	ADP
bjmsr-2255	97	4	tangchua	tangchua	NOUN
bjmsr-2255	97	5	and	and	CCONJ
bjmsr-2255	97	6	vanichchinchai	vanichchinchai	PROPN
bjmsr-2255	97	7	(	(	PUNCT
bjmsr-2255	97	8	2024	2024	NUM
bjmsr-2255	97	9	)	)	PUNCT
bjmsr-2255	97	10	found	find	VERB
bjmsr-2255	97	11	that	that	SCONJ
bjmsr-2255	97	12	there	there	PRON
bjmsr-2255	97	13	is	be	VERB
bjmsr-2255	97	14	a	a	DET
bjmsr-2255	97	15	significant	significant	ADJ
bjmsr-2255	97	16	positive	positive	ADJ
bjmsr-2255	97	17	relationship	relationship	NOUN
bjmsr-2255	97	18	between	between	ADP
bjmsr-2255	97	19	service	service	NOUN
bjmsr-2255	97	20	quality	quality	NOUN
bjmsr-2255	97	21	and	and	CCONJ
bjmsr-2255	97	22	satisfaction	satisfaction	NOUN
bjmsr-2255	97	23	in	in	ADP
bjmsr-2255	97	24	the	the	DET
bjmsr-2255	97	25	electrical	electrical	ADJ
bjmsr-2255	97	26	and	and	CCONJ
bjmsr-2255	97	27	electronic	electronic	ADJ
bjmsr-2255	97	28	industries	industry	NOUN
bjmsr-2255	97	29	.	.	PUNCT
bjmsr-2255	98	1	moreover	moreover	ADV
bjmsr-2255	98	2	,	,	PUNCT
bjmsr-2255	98	3	the	the	DET
bjmsr-2255	98	4	work	work	NOUN
bjmsr-2255	98	5	of	of	ADP
bjmsr-2255	98	6	yilmaz	yilmaz	PROPN
bjmsr-2255	98	7	and	and	CCONJ
bjmsr-2255	98	8	sürmeli̇oğlu	sürmeli̇oğlu	X
bjmsr-2255	98	9	(	(	PUNCT
bjmsr-2255	98	10	2024	2024	NUM
bjmsr-2255	98	11	)	)	PUNCT
bjmsr-2255	98	12	in	in	ADP
bjmsr-2255	98	13	the	the	DET
bjmsr-2255	98	14	context	context	NOUN
bjmsr-2255	98	15	of	of	ADP
bjmsr-2255	98	16	automobiles	automobile	NOUN
bjmsr-2255	98	17	found	find	VERB
bjmsr-2255	98	18	that	that	SCONJ
bjmsr-2255	98	19	perceived	perceive	VERB
bjmsr-2255	98	20	quality	quality	NOUN
bjmsr-2255	98	21	positively	positively	ADV
bjmsr-2255	98	22	and	and	CCONJ
bjmsr-2255	98	23	significantly	significantly	ADV
bjmsr-2255	98	24	influences	influence	VERB
bjmsr-2255	98	25	customer	customer	NOUN
bjmsr-2255	98	26	satisfaction	satisfaction	NOUN
bjmsr-2255	98	27	.	.	PUNCT
bjmsr-2255	99	1	these	these	DET
bjmsr-2255	99	2	authors	author	NOUN
bjmsr-2255	99	3	indicated	indicate	VERB
bjmsr-2255	99	4	that	that	SCONJ
bjmsr-2255	99	5	the	the	DET
bjmsr-2255	99	6	better	well	ADJ
bjmsr-2255	99	7	customer	customer	NOUN
bjmsr-2255	99	8	service	service	NOUN
bjmsr-2255	99	9	quality	quality	NOUN
bjmsr-2255	99	10	,	,	PUNCT
bjmsr-2255	99	11	the	the	DET
bjmsr-2255	99	12	more	more	ADJ
bjmsr-2255	99	13	value	value	NOUN
bjmsr-2255	99	14	would	would	AUX
bjmsr-2255	99	15	be	be	AUX
bjmsr-2255	99	16	perceived	perceive	VERB
bjmsr-2255	99	17	,	,	PUNCT
bjmsr-2255	99	18	leading	lead	VERB
bjmsr-2255	99	19	to	to	ADP
bjmsr-2255	99	20	satisfaction	satisfaction	NOUN
bjmsr-2255	99	21	.	.	PUNCT
bjmsr-2255	100	1	these	these	DET
bjmsr-2255	100	2	previous	previous	ADJ
bjmsr-2255	100	3	works	work	NOUN
bjmsr-2255	100	4	in	in	ADP
bjmsr-2255	100	5	different	different	ADJ
bjmsr-2255	100	6	contexts	context	NOUN
bjmsr-2255	100	7	offer	offer	VERB
bjmsr-2255	100	8	empirical	empirical	ADJ
bjmsr-2255	100	9	support	support	NOUN
bjmsr-2255	100	10	for	for	ADP
bjmsr-2255	100	11	the	the	DET
bjmsr-2255	100	12	connectedness	connectedness	NOUN
bjmsr-2255	100	13	between	between	ADP
bjmsr-2255	100	14	qos	qos	PROPN
bjmsr-2255	100	15	and	and	CCONJ
bjmsr-2255	100	16	sat	sit	VERB
bjmsr-2255	100	17	and	and	CCONJ
bjmsr-2255	100	18	underscore	underscore	VERB
bjmsr-2255	100	19	the	the	DET
bjmsr-2255	100	20	vital	vital	ADJ
bjmsr-2255	100	21	role	role	NOUN
bjmsr-2255	100	22	of	of	ADP
bjmsr-2255	100	23	service	service	NOUN
bjmsr-2255	100	24	quality	quality	NOUN
bjmsr-2255	100	25	in	in	ADP
bjmsr-2255	100	26	shaping	shape	VERB
bjmsr-2255	100	27	customer	customer	NOUN
bjmsr-2255	100	28	's	's	PART
bjmsr-2255	100	29	perceptions	perception	NOUN
bjmsr-2255	100	30	,	,	PUNCT
bjmsr-2255	100	31	expectations	expectation	NOUN
bjmsr-2255	100	32	,	,	PUNCT
bjmsr-2255	100	33	and	and	CCONJ
bjmsr-2255	100	34	experiences	experience	NOUN
bjmsr-2255	100	35	.	.	PUNCT
bjmsr-2255	101	1	hence	hence	ADV
bjmsr-2255	101	2	,	,	PUNCT
bjmsr-2255	101	3	the	the	DET
bjmsr-2255	101	4	following	follow	VERB
bjmsr-2255	101	5	hypothesis	hypothesis	NOUN
bjmsr-2255	101	6	is	be	AUX
bjmsr-2255	101	7	posited	posit	VERB
bjmsr-2255	101	8	:	:	PUNCT
bjmsr-2255	101	9	hail	hail	NOUN
bjmsr-2255	101	10	et	et	NOUN
bjmsr-2255	101	11	al	al	PROPN
bjmsr-2255	101	12	.	.	PROPN
bjmsr-2255	101	13	,	,	PUNCT
bjmsr-2255	101	14	bangladesh	bangladesh	PROPN
bjmsr-2255	101	15	journal	journal	NOUN
bjmsr-2255	101	16	of	of	ADP
bjmsr-2255	101	17	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	101	18	scientific	scientific	ADJ
bjmsr-2255	101	19	research	research	NOUN
bjmsr-2255	101	20	9(5	9(5	NUM
bjmsr-2255	101	21	)	)	PUNCT
bjmsr-2255	101	22	(	(	PUNCT
bjmsr-2255	101	23	2024	2024	NUM
bjmsr-2255	101	24	)	)	PUNCT
bjmsr-2255	101	25	,	,	PUNCT
bjmsr-2255	101	26	39	39	NUM
bjmsr-2255	101	27	-	-	SYM
bjmsr-2255	101	28	55	55	NUM
bjmsr-2255	101	29	42	42	NUM
bjmsr-2255	101	30	h1	h1	NOUN
bjmsr-2255	101	31	:	:	PUNCT
bjmsr-2255	101	32	a	a	DET
bjmsr-2255	101	33	statistically	statistically	ADV
bjmsr-2255	101	34	significant	significant	ADJ
bjmsr-2255	101	35	and	and	CCONJ
bjmsr-2255	101	36	positive	positive	ADJ
bjmsr-2255	101	37	relationship	relationship	NOUN
bjmsr-2255	101	38	exists	exist	VERB
bjmsr-2255	101	39	between	between	ADP
bjmsr-2255	101	40	service	service	NOUN
bjmsr-2255	101	41	quality	quality	NOUN
bjmsr-2255	101	42	(	(	PUNCT
bjmsr-2255	101	43	qos	qos	PROPN
bjmsr-2255	101	44	)	)	PUNCT
bjmsr-2255	101	45	provided	provide	VERB
bjmsr-2255	101	46	by	by	ADP
bjmsr-2255	101	47	telecom	telecom	NOUN
bjmsr-2255	101	48	operators	operator	NOUN
bjmsr-2255	101	49	in	in	ADP
bjmsr-2255	101	50	oman	oman	NOUN
bjmsr-2255	101	51	and	and	CCONJ
bjmsr-2255	101	52	subscriber	subscriber	NOUN
bjmsr-2255	101	53	satisfaction	satisfaction	NOUN
bjmsr-2255	101	54	(	(	PUNCT
bjmsr-2255	101	55	sat	sit	VERB
bjmsr-2255	101	56	)	)	PUNCT
bjmsr-2255	101	57	.	.	PUNCT
bjmsr-2255	102	1	subscriber	subscriber	NOUN
bjmsr-2255	102	2	’s	’s	PART
bjmsr-2255	102	3	satisfaction	satisfaction	NOUN
bjmsr-2255	102	4	(	(	PUNCT
bjmsr-2255	102	5	sat	sit	VERB
bjmsr-2255	102	6	)	)	PUNCT
bjmsr-2255	102	7	and	and	CCONJ
bjmsr-2255	102	8	loyalty	loyalty	NOUN
bjmsr-2255	102	9	(	(	PUNCT
bjmsr-2255	102	10	cusl	cusl	NOUN
bjmsr-2255	102	11	)	)	PUNCT
bjmsr-2255	102	12	relationship	relationship	NOUN
bjmsr-2255	102	13	as	as	SCONJ
bjmsr-2255	102	14	elucidated	elucidate	VERB
bjmsr-2255	102	15	by	by	ADP
bjmsr-2255	102	16	kotler	kotler	NOUN
bjmsr-2255	102	17	and	and	CCONJ
bjmsr-2255	102	18	keller	keller	PROPN
bjmsr-2255	102	19	(	(	PUNCT
bjmsr-2255	102	20	2009	2009	NUM
bjmsr-2255	102	21	)	)	PUNCT
bjmsr-2255	102	22	,	,	PUNCT
bjmsr-2255	102	23	subscriber	subscriber	NOUN
bjmsr-2255	102	24	satisfaction	satisfaction	NOUN
bjmsr-2255	102	25	encompasses	encompass	VERB
bjmsr-2255	102	26	an	an	DET
bjmsr-2255	102	27	individual	individual	NOUN
bjmsr-2255	102	28	's	's	PART
bjmsr-2255	102	29	emotional	emotional	ADJ
bjmsr-2255	102	30	response	response	NOUN
bjmsr-2255	102	31	from	from	ADP
bjmsr-2255	102	32	comparing	compare	VERB
bjmsr-2255	102	33	a	a	DET
bjmsr-2255	102	34	product	product	NOUN
bjmsr-2255	102	35	's	's	PART
bjmsr-2255	102	36	perceived	perceive	VERB
bjmsr-2255	102	37	performance	performance	NOUN
bjmsr-2255	102	38	with	with	ADP
bjmsr-2255	102	39	their	their	PRON
bjmsr-2255	102	40	expectations	expectation	NOUN
bjmsr-2255	102	41	.	.	PUNCT
bjmsr-2255	103	1	literature	literature	NOUN
bjmsr-2255	103	2	(	(	PUNCT
bjmsr-2255	103	3	demir	demir	PROPN
bjmsr-2255	103	4	et	et	PROPN
bjmsr-2255	103	5	al	al	PROPN
bjmsr-2255	103	6	.	.	PROPN
bjmsr-2255	103	7	,	,	PUNCT
bjmsr-2255	103	8	2021	2021	NUM
bjmsr-2255	103	9	)	)	PUNCT
bjmsr-2255	103	10	also	also	ADV
bjmsr-2255	103	11	defined	define	VERB
bjmsr-2255	103	12	satisfaction	satisfaction	NOUN
bjmsr-2255	103	13	as	as	ADP
bjmsr-2255	103	14	"	"	PUNCT
bjmsr-2255	103	15	the	the	DET
bjmsr-2255	103	16	difference	difference	NOUN
bjmsr-2255	103	17	between	between	ADP
bjmsr-2255	103	18	a	a	DET
bjmsr-2255	103	19	consumer	consumer	NOUN
bjmsr-2255	103	20	's	's	PART
bjmsr-2255	103	21	expectations	expectation	NOUN
bjmsr-2255	103	22	and	and	CCONJ
bjmsr-2255	103	23	the	the	DET
bjmsr-2255	103	24	actual	actual	ADJ
bjmsr-2255	103	25	effort	effort	NOUN
bjmsr-2255	103	26	made	make	VERB
bjmsr-2255	103	27	by	by	ADP
bjmsr-2255	103	28	the	the	DET
bjmsr-2255	103	29	supplier	supplier	NOUN
bjmsr-2255	103	30	to	to	PART
bjmsr-2255	103	31	meet	meet	VERB
bjmsr-2255	103	32	these	these	DET
bjmsr-2255	103	33	expectations	expectation	NOUN
bjmsr-2255	103	34	.	.	PUNCT
bjmsr-2255	103	35	"	"	PUNCT
bjmsr-2255	104	1	demir	demir	PROPN
bjmsr-2255	104	2	et	et	PROPN
bjmsr-2255	104	3	al	al	PROPN
bjmsr-2255	104	4	.	.	PROPN
bjmsr-2255	104	5	(	(	PUNCT
bjmsr-2255	104	6	2021	2021	NUM
bjmsr-2255	104	7	)	)	PUNCT
bjmsr-2255	104	8	explained	explain	VERB
bjmsr-2255	104	9	that	that	SCONJ
bjmsr-2255	104	10	a	a	DET
bjmsr-2255	104	11	positive	positive	ADJ
bjmsr-2255	104	12	feeling	feeling	NOUN
bjmsr-2255	104	13	about	about	ADP
bjmsr-2255	104	14	a	a	DET
bjmsr-2255	104	15	service	service	NOUN
bjmsr-2255	104	16	or	or	CCONJ
bjmsr-2255	104	17	product	product	NOUN
bjmsr-2255	104	18	increases	increase	VERB
bjmsr-2255	104	19	consumer	consumer	NOUN
bjmsr-2255	104	20	satisfaction	satisfaction	NOUN
bjmsr-2255	104	21	,	,	PUNCT
bjmsr-2255	104	22	which	which	PRON
bjmsr-2255	104	23	is	be	AUX
bjmsr-2255	104	24	eventually	eventually	ADV
bjmsr-2255	104	25	reflected	reflect	VERB
bjmsr-2255	104	26	in	in	ADP
bjmsr-2255	104	27	their	their	PRON
bjmsr-2255	104	28	decision	decision	NOUN
bjmsr-2255	104	29	to	to	PART
bjmsr-2255	104	30	continue	continue	VERB
bjmsr-2255	104	31	their	their	PRON
bjmsr-2255	104	32	loyalty	loyalty	NOUN
bjmsr-2255	104	33	and	and	CCONJ
bjmsr-2255	104	34	not	not	PART
bjmsr-2255	104	35	be	be	AUX
bjmsr-2255	104	36	inclined	incline	VERB
bjmsr-2255	104	37	to	to	ADP
bjmsr-2255	104	38	another	another	DET
bjmsr-2255	104	39	operator	operator	NOUN
bjmsr-2255	104	40	.	.	PUNCT
bjmsr-2255	105	1	the	the	DET
bjmsr-2255	105	2	variance	variance	NOUN
bjmsr-2255	105	3	between	between	ADP
bjmsr-2255	105	4	a	a	DET
bjmsr-2255	105	5	consumer	consumer	NOUN
bjmsr-2255	105	6	's	's	PART
bjmsr-2255	105	7	expectations	expectation	NOUN
bjmsr-2255	105	8	and	and	CCONJ
bjmsr-2255	105	9	the	the	DET
bjmsr-2255	105	10	actual	actual	ADJ
bjmsr-2255	105	11	effort	effort	NOUN
bjmsr-2255	105	12	made	make	VERB
bjmsr-2255	105	13	by	by	ADP
bjmsr-2255	105	14	the	the	DET
bjmsr-2255	105	15	supplier	supplier	NOUN
bjmsr-2255	105	16	to	to	PART
bjmsr-2255	105	17	fulfill	fulfill	VERB
bjmsr-2255	105	18	these	these	DET
bjmsr-2255	105	19	expectations	expectation	NOUN
bjmsr-2255	105	20	.	.	PUNCT
bjmsr-2255	106	1	in	in	ADP
bjmsr-2255	106	2	this	this	DET
bjmsr-2255	106	3	study	study	NOUN
bjmsr-2255	106	4	,	,	PUNCT
bjmsr-2255	106	5	sat	sit	VERB
bjmsr-2255	106	6	pertains	pertain	NOUN
bjmsr-2255	106	7	to	to	ADP
bjmsr-2255	106	8	the	the	DET
bjmsr-2255	106	9	emotional	emotional	ADJ
bjmsr-2255	106	10	response	response	NOUN
bjmsr-2255	106	11	and	and	CCONJ
bjmsr-2255	106	12	expectations	expectation	NOUN
bjmsr-2255	106	13	of	of	ADP
bjmsr-2255	106	14	subscribers	subscriber	NOUN
bjmsr-2255	106	15	,	,	PUNCT
bjmsr-2255	106	16	stemming	stem	VERB
bjmsr-2255	106	17	from	from	ADP
bjmsr-2255	106	18	comparing	compare	VERB
bjmsr-2255	106	19	the	the	DET
bjmsr-2255	106	20	perceived	perceive	VERB
bjmsr-2255	106	21	services	service	NOUN
bjmsr-2255	106	22	with	with	ADP
bjmsr-2255	106	23	the	the	DET
bjmsr-2255	106	24	actual	actual	ADJ
bjmsr-2255	106	25	experiences	experience	NOUN
bjmsr-2255	106	26	the	the	DET
bjmsr-2255	106	27	telecom	telecom	NOUN
bjmsr-2255	106	28	operator	operator	NOUN
bjmsr-2255	106	29	provides	provide	VERB
bjmsr-2255	106	30	to	to	PART
bjmsr-2255	106	31	meet	meet	VERB
bjmsr-2255	106	32	their	their	PRON
bjmsr-2255	106	33	expectations	expectation	NOUN
bjmsr-2255	106	34	.	.	PUNCT
bjmsr-2255	107	1	understanding	understand	VERB
bjmsr-2255	107	2	the	the	DET
bjmsr-2255	107	3	nuanced	nuanced	ADJ
bjmsr-2255	107	4	dynamics	dynamic	NOUN
bjmsr-2255	107	5	between	between	ADP
bjmsr-2255	107	6	sat	sit	VERB
bjmsr-2255	107	7	and	and	CCONJ
bjmsr-2255	107	8	subsequent	subsequent	ADJ
bjmsr-2255	107	9	loyalty	loyalty	NOUN
bjmsr-2255	107	10	is	be	AUX
bjmsr-2255	107	11	crucial	crucial	ADJ
bjmsr-2255	107	12	within	within	ADP
bjmsr-2255	107	13	the	the	DET
bjmsr-2255	107	14	omani	omani	ADJ
bjmsr-2255	107	15	telecom	telecom	NOUN
bjmsr-2255	107	16	sector	sector	NOUN
bjmsr-2255	107	17	,	,	PUNCT
bjmsr-2255	107	18	particularly	particularly	ADV
bjmsr-2255	107	19	with	with	ADP
bjmsr-2255	107	20	the	the	DET
bjmsr-2255	107	21	emergence	emergence	NOUN
bjmsr-2255	107	22	of	of	ADP
bjmsr-2255	107	23	new	new	ADJ
bjmsr-2255	107	24	operators	operator	NOUN
bjmsr-2255	107	25	.	.	PUNCT
bjmsr-2255	108	1	in	in	ADP
bjmsr-2255	108	2	addition	addition	NOUN
bjmsr-2255	108	3	,	,	PUNCT
bjmsr-2255	108	4	a	a	DET
bjmsr-2255	108	5	substantial	substantial	ADJ
bjmsr-2255	108	6	body	body	NOUN
bjmsr-2255	108	7	of	of	ADP
bjmsr-2255	108	8	literature	literature	NOUN
bjmsr-2255	108	9	in	in	ADP
bjmsr-2255	108	10	service	service	NOUN
bjmsr-2255	108	11	management	management	NOUN
bjmsr-2255	108	12	supports	support	VERB
bjmsr-2255	108	13	the	the	DET
bjmsr-2255	108	14	intrinsic	intrinsic	ADJ
bjmsr-2255	108	15	link	link	NOUN
bjmsr-2255	108	16	between	between	ADP
bjmsr-2255	108	17	customer	customer	NOUN
bjmsr-2255	108	18	satisfaction	satisfaction	NOUN
bjmsr-2255	108	19	and	and	CCONJ
bjmsr-2255	108	20	subsequent	subsequent	ADJ
bjmsr-2255	108	21	loyalty	loyalty	NOUN
bjmsr-2255	108	22	,	,	PUNCT
bjmsr-2255	108	23	such	such	ADJ
bjmsr-2255	108	24	as	as	ADP
bjmsr-2255	108	25	studies	study	NOUN
bjmsr-2255	108	26	by	by	ADP
bjmsr-2255	108	27	mullatahiri	mullatahiri	NOUN
bjmsr-2255	108	28	and	and	CCONJ
bjmsr-2255	108	29	ukaj	ukaj	NOUN
bjmsr-2255	108	30	(	(	PUNCT
bjmsr-2255	108	31	2019	2019	NUM
bjmsr-2255	108	32	)	)	PUNCT
bjmsr-2255	108	33	,	,	PUNCT
bjmsr-2255	108	34	susanti	susanti	VERB
bjmsr-2255	108	35	et	et	PROPN
bjmsr-2255	108	36	al	al	PROPN
bjmsr-2255	108	37	.	.	PUNCT
bjmsr-2255	109	1	(	(	PUNCT
bjmsr-2255	109	2	2018	2018	NUM
bjmsr-2255	109	3	)	)	PUNCT
bjmsr-2255	109	4	,	,	PUNCT
bjmsr-2255	109	5	ahmed	ahmed	PROPN
bjmsr-2255	109	6	et	et	PROPN
bjmsr-2255	109	7	al	al	PROPN
bjmsr-2255	109	8	.	.	PROPN
bjmsr-2255	110	1	(	(	PUNCT
bjmsr-2255	110	2	2023	2023	NUM
bjmsr-2255	110	3	)	)	PUNCT
bjmsr-2255	110	4	,	,	PUNCT
bjmsr-2255	110	5	akil	akil	NOUN
bjmsr-2255	110	6	and	and	CCONJ
bjmsr-2255	110	7	ungan	ungan	PROPN
bjmsr-2255	110	8	(	(	PUNCT
bjmsr-2255	110	9	2021	2021	NUM
bjmsr-2255	110	10	)	)	PUNCT
bjmsr-2255	110	11	,	,	PUNCT
bjmsr-2255	110	12	demir	demir	PROPN
bjmsr-2255	110	13	et	et	PROPN
bjmsr-2255	110	14	al	al	PROPN
bjmsr-2255	110	15	.	.	PROPN
bjmsr-2255	111	1	(	(	PUNCT
bjmsr-2255	111	2	2021	2021	NUM
bjmsr-2255	111	3	)	)	PUNCT
bjmsr-2255	111	4	,	,	PUNCT
bjmsr-2255	111	5	dasanayaka	dasanayaka	PROPN
bjmsr-2255	111	6	et	et	PROPN
bjmsr-2255	111	7	al	al	PROPN
bjmsr-2255	111	8	.	.	PROPN
bjmsr-2255	112	1	(	(	PUNCT
bjmsr-2255	112	2	2020	2020	NUM
bjmsr-2255	112	3	)	)	PUNCT
bjmsr-2255	112	4	,	,	PUNCT
bjmsr-2255	112	5	zaid	zaid	PROPN
bjmsr-2255	112	6	and	and	CCONJ
bjmsr-2255	112	7	patwayati	patwayati	ADJ
bjmsr-2255	112	8	(	(	PUNCT
bjmsr-2255	112	9	2021	2021	NUM
bjmsr-2255	112	10	)	)	PUNCT
bjmsr-2255	112	11	,	,	PUNCT
bjmsr-2255	112	12	and	and	CCONJ
bjmsr-2255	112	13	koay	koay	PROPN
bjmsr-2255	112	14	et	et	PROPN
bjmsr-2255	112	15	al	al	PROPN
bjmsr-2255	112	16	.	.	PROPN
bjmsr-2255	113	1	(	(	PUNCT
bjmsr-2255	113	2	2020	2020	NUM
bjmsr-2255	113	3	)	)	PUNCT
bjmsr-2255	114	1	,	,	PUNCT
bjmsr-2255	114	2	underscore	underscore	VERB
bjmsr-2255	114	3	the	the	DET
bjmsr-2255	114	4	robust	robust	ADJ
bjmsr-2255	114	5	and	and	CCONJ
bjmsr-2255	114	6	positive	positive	ADJ
bjmsr-2255	114	7	association	association	NOUN
bjmsr-2255	114	8	between	between	ADP
bjmsr-2255	114	9	customer	customer	NOUN
bjmsr-2255	114	10	sat	sit	VERB
bjmsr-2255	114	11	and	and	CCONJ
bjmsr-2255	114	12	cusl	cusl	NOUN
bjmsr-2255	114	13	across	across	ADP
bjmsr-2255	114	14	diverse	diverse	ADJ
bjmsr-2255	114	15	contexts	contexts	NOUN
bjmsr-2255	114	16	.	.	PUNCT
bjmsr-2255	115	1	furthermore	furthermore	ADV
bjmsr-2255	115	2	,	,	PUNCT
bjmsr-2255	115	3	demir	demir	PROPN
bjmsr-2255	115	4	et	et	PROPN
bjmsr-2255	115	5	al	al	PROPN
bjmsr-2255	115	6	.	.	PROPN
bjmsr-2255	115	7	(	(	PUNCT
bjmsr-2255	115	8	2021	2021	NUM
bjmsr-2255	115	9	)	)	PUNCT
bjmsr-2255	115	10	found	find	VERB
bjmsr-2255	115	11	that	that	SCONJ
bjmsr-2255	115	12	satisfaction	satisfaction	NOUN
bjmsr-2255	115	13	plays	play	VERB
bjmsr-2255	115	14	a	a	DET
bjmsr-2255	115	15	pivotal	pivotal	ADJ
bjmsr-2255	115	16	role	role	NOUN
bjmsr-2255	115	17	in	in	ADP
bjmsr-2255	115	18	shaping	shape	VERB
bjmsr-2255	115	19	subscriber	subscriber	NOUN
bjmsr-2255	115	20	cusl	cusl	NOUN
bjmsr-2255	115	21	within	within	ADP
bjmsr-2255	115	22	the	the	DET
bjmsr-2255	115	23	telecommunications	telecommunications	NOUN
bjmsr-2255	115	24	sector	sector	NOUN
bjmsr-2255	115	25	in	in	ADP
bjmsr-2255	115	26	kurdistan	kurdistan	PROPN
bjmsr-2255	115	27	.	.	PUNCT
bjmsr-2255	116	1	they	they	PRON
bjmsr-2255	116	2	emphasize	emphasize	VERB
bjmsr-2255	116	3	that	that	SCONJ
bjmsr-2255	116	4	a	a	DET
bjmsr-2255	116	5	positive	positive	ADJ
bjmsr-2255	116	6	discrepancy	discrepancy	NOUN
bjmsr-2255	116	7	between	between	ADP
bjmsr-2255	116	8	customer	customer	NOUN
bjmsr-2255	116	9	expectations	expectation	NOUN
bjmsr-2255	116	10	and	and	CCONJ
bjmsr-2255	116	11	the	the	DET
bjmsr-2255	116	12	supplier	supplier	NOUN
bjmsr-2255	116	13	's	's	PART
bjmsr-2255	116	14	efforts	effort	NOUN
bjmsr-2255	116	15	to	to	PART
bjmsr-2255	116	16	fulfill	fulfill	VERB
bjmsr-2255	116	17	them	they	PRON
bjmsr-2255	116	18	results	result	NOUN
bjmsr-2255	116	19	in	in	ADP
bjmsr-2255	116	20	heightened	heightened	ADJ
bjmsr-2255	116	21	satisfaction	satisfaction	NOUN
bjmsr-2255	116	22	with	with	ADP
bjmsr-2255	116	23	a	a	DET
bjmsr-2255	116	24	service	service	NOUN
bjmsr-2255	116	25	or	or	CCONJ
bjmsr-2255	116	26	product	product	NOUN
bjmsr-2255	116	27	,	,	PUNCT
bjmsr-2255	116	28	consequently	consequently	ADV
bjmsr-2255	116	29	influencing	influence	VERB
bjmsr-2255	116	30	subsequent	subsequent	ADJ
bjmsr-2255	116	31	consumption	consumption	NOUN
bjmsr-2255	116	32	decisions	decision	NOUN
bjmsr-2255	116	33	by	by	ADP
bjmsr-2255	116	34	the	the	DET
bjmsr-2255	116	35	consumer	consumer	NOUN
bjmsr-2255	116	36	.	.	PUNCT
bjmsr-2255	117	1	in	in	ADP
bjmsr-2255	117	2	a	a	DET
bjmsr-2255	117	3	comparable	comparable	ADJ
bjmsr-2255	117	4	way	way	NOUN
bjmsr-2255	117	5	,	,	PUNCT
bjmsr-2255	117	6	in	in	ADP
bjmsr-2255	117	7	oman	oman	NOUN
bjmsr-2255	117	8	,	,	PUNCT
bjmsr-2255	117	9	telecom	telecom	NOUN
bjmsr-2255	117	10	providers	provider	NOUN
bjmsr-2255	117	11	like	like	ADP
bjmsr-2255	117	12	omantel	omantel	NOUN
bjmsr-2255	117	13	,	,	PUNCT
bjmsr-2255	117	14	ooredoo	ooredoo	ADJ
bjmsr-2255	117	15	,	,	PUNCT
bjmsr-2255	117	16	and	and	CCONJ
bjmsr-2255	117	17	vodafone	vodafone	NOUN
bjmsr-2255	117	18	must	must	AUX
bjmsr-2255	117	19	meet	meet	VERB
bjmsr-2255	117	20	and	and	CCONJ
bjmsr-2255	117	21	exceed	exceed	VERB
bjmsr-2255	117	22	customer	customer	NOUN
bjmsr-2255	117	23	expectations	expectation	NOUN
bjmsr-2255	117	24	to	to	PART
bjmsr-2255	117	25	maintain	maintain	VERB
bjmsr-2255	117	26	high	high	ADJ
bjmsr-2255	117	27	levels	level	NOUN
bjmsr-2255	117	28	of	of	ADP
bjmsr-2255	117	29	subscriber	subscriber	NOUN
bjmsr-2255	117	30	loyalty	loyalty	NOUN
bjmsr-2255	117	31	.	.	PUNCT
bjmsr-2255	118	1	the	the	DET
bjmsr-2255	118	2	competitive	competitive	ADJ
bjmsr-2255	118	3	landscape	landscape	NOUN
bjmsr-2255	118	4	demands	demand	VERB
bjmsr-2255	118	5	exceptional	exceptional	ADJ
bjmsr-2255	118	6	customer	customer	NOUN
bjmsr-2255	118	7	service	service	NOUN
bjmsr-2255	118	8	and	and	CCONJ
bjmsr-2255	118	9	network	network	NOUN
bjmsr-2255	118	10	quality	quality	NOUN
bjmsr-2255	118	11	to	to	PART
bjmsr-2255	118	12	differentiate	differentiate	VERB
bjmsr-2255	118	13	in	in	ADP
bjmsr-2255	118	14	a	a	DET
bjmsr-2255	118	15	saturated	saturated	ADJ
bjmsr-2255	118	16	market	market	NOUN
bjmsr-2255	118	17	,	,	PUNCT
bjmsr-2255	118	18	making	make	VERB
bjmsr-2255	118	19	fulfilling	fulfil	VERB
bjmsr-2255	118	20	customer	customer	NOUN
bjmsr-2255	118	21	expectations	expectation	NOUN
bjmsr-2255	118	22	crucial	crucial	ADJ
bjmsr-2255	118	23	for	for	ADP
bjmsr-2255	118	24	retention	retention	NOUN
bjmsr-2255	118	25	and	and	CCONJ
bjmsr-2255	118	26	loyalty	loyalty	NOUN
bjmsr-2255	118	27	.	.	PUNCT
bjmsr-2255	119	1	besides	besides	ADV
bjmsr-2255	119	2	,	,	PUNCT
bjmsr-2255	119	3	dasanayaka	dasanayaka	PROPN
bjmsr-2255	119	4	et	et	PROPN
bjmsr-2255	119	5	al	al	PROPN
bjmsr-2255	119	6	.	.	PROPN
bjmsr-2255	119	7	(	(	PUNCT
bjmsr-2255	119	8	2020	2020	NUM
bjmsr-2255	119	9	)	)	PUNCT
bjmsr-2255	119	10	elucidated	elucidate	VERB
bjmsr-2255	119	11	that	that	SCONJ
bjmsr-2255	119	12	customer	customer	NOUN
bjmsr-2255	119	13	satisfaction	satisfaction	NOUN
bjmsr-2255	119	14	originates	originate	NOUN
bjmsr-2255	119	15	from	from	ADP
bjmsr-2255	119	16	evaluating	evaluate	VERB
bjmsr-2255	119	17	a	a	DET
bjmsr-2255	119	18	product	product	NOUN
bjmsr-2255	119	19	's	's	PART
bjmsr-2255	119	20	perceived	perceive	VERB
bjmsr-2255	119	21	performance	performance	NOUN
bjmsr-2255	119	22	against	against	ADP
bjmsr-2255	119	23	predefined	predefine	VERB
bjmsr-2255	119	24	benchmarks	benchmark	NOUN
bjmsr-2255	119	25	,	,	PUNCT
bjmsr-2255	119	26	such	such	ADJ
bjmsr-2255	119	27	as	as	ADP
bjmsr-2255	119	28	expectations	expectation	NOUN
bjmsr-2255	119	29	.	.	PUNCT
bjmsr-2255	120	1	satisfaction	satisfaction	NOUN
bjmsr-2255	120	2	ensues	ensue	VERB
bjmsr-2255	120	3	when	when	SCONJ
bjmsr-2255	120	4	the	the	DET
bjmsr-2255	120	5	customer	customer	NOUN
bjmsr-2255	120	6	perceives	perceive	VERB
bjmsr-2255	120	7	that	that	SCONJ
bjmsr-2255	120	8	the	the	DET
bjmsr-2255	120	9	product	product	NOUN
bjmsr-2255	120	10	's	's	PART
bjmsr-2255	120	11	performance	performance	NOUN
bjmsr-2255	120	12	aligns	align	VERB
bjmsr-2255	120	13	with	with	ADP
bjmsr-2255	120	14	their	their	PRON
bjmsr-2255	120	15	expectations	expectation	NOUN
bjmsr-2255	120	16	,	,	PUNCT
bjmsr-2255	120	17	validating	validate	VERB
bjmsr-2255	120	18	their	their	PRON
bjmsr-2255	120	19	beliefs	belief	NOUN
bjmsr-2255	120	20	.	.	PUNCT
bjmsr-2255	121	1	moreover	moreover	ADV
bjmsr-2255	121	2	,	,	PUNCT
bjmsr-2255	121	3	if	if	SCONJ
bjmsr-2255	121	4	the	the	DET
bjmsr-2255	121	5	product	product	NOUN
bjmsr-2255	121	6	surpasses	surpass	VERB
bjmsr-2255	121	7	expectations	expectation	NOUN
bjmsr-2255	121	8	,	,	PUNCT
bjmsr-2255	121	9	the	the	DET
bjmsr-2255	121	10	customer	customer	NOUN
bjmsr-2255	121	11	experiences	experience	VERB
bjmsr-2255	121	12	heightened	heighten	VERB
bjmsr-2255	121	13	satisfaction	satisfaction	NOUN
bjmsr-2255	121	14	,	,	PUNCT
bjmsr-2255	121	15	positively	positively	ADV
bjmsr-2255	121	16	affirming	affirm	VERB
bjmsr-2255	121	17	their	their	PRON
bjmsr-2255	121	18	expectations	expectation	NOUN
bjmsr-2255	121	19	.	.	PUNCT
bjmsr-2255	122	1	in	in	ADP
bjmsr-2255	122	2	a	a	DET
bjmsr-2255	122	3	recent	recent	ADJ
bjmsr-2255	122	4	study	study	NOUN
bjmsr-2255	122	5	on	on	ADP
bjmsr-2255	122	6	e	e	NOUN
bjmsr-2255	122	7	-	-	NOUN
bjmsr-2255	122	8	commerce	commerce	NOUN
bjmsr-2255	122	9	,	,	PUNCT
bjmsr-2255	122	10	rohwiyati	rohwiyati	PROPN
bjmsr-2255	122	11	et	et	PROPN
bjmsr-2255	122	12	al	al	PROPN
bjmsr-2255	122	13	.	.	PROPN
bjmsr-2255	123	1	(	(	PUNCT
bjmsr-2255	123	2	2024	2024	NUM
bjmsr-2255	123	3	)	)	PUNCT
bjmsr-2255	123	4	suggest	suggest	VERB
bjmsr-2255	123	5	that	that	SCONJ
bjmsr-2255	123	6	when	when	SCONJ
bjmsr-2255	123	7	customers	customer	NOUN
bjmsr-2255	123	8	are	be	AUX
bjmsr-2255	123	9	satisfied	satisfied	ADJ
bjmsr-2255	123	10	with	with	ADP
bjmsr-2255	123	11	their	their	PRON
bjmsr-2255	123	12	online	online	ADJ
bjmsr-2255	123	13	transactions	transaction	NOUN
bjmsr-2255	123	14	,	,	PUNCT
bjmsr-2255	123	15	they	they	PRON
bjmsr-2255	123	16	are	be	AUX
bjmsr-2255	123	17	more	more	ADV
bjmsr-2255	123	18	likely	likely	ADJ
bjmsr-2255	123	19	to	to	PART
bjmsr-2255	123	20	repeat	repeat	VERB
bjmsr-2255	123	21	these	these	DET
bjmsr-2255	123	22	transactions	transaction	NOUN
bjmsr-2255	123	23	,	,	PUNCT
bjmsr-2255	123	24	recommend	recommend	VERB
bjmsr-2255	123	25	the	the	DET
bjmsr-2255	123	26	service	service	NOUN
bjmsr-2255	123	27	to	to	ADP
bjmsr-2255	123	28	others	other	NOUN
bjmsr-2255	123	29	within	within	ADP
bjmsr-2255	123	30	their	their	PRON
bjmsr-2255	123	31	social	social	ADJ
bjmsr-2255	123	32	circle	circle	NOUN
bjmsr-2255	123	33	,	,	PUNCT
bjmsr-2255	123	34	and	and	CCONJ
bjmsr-2255	123	35	speak	speak	VERB
bjmsr-2255	123	36	positively	positively	ADV
bjmsr-2255	123	37	about	about	ADP
bjmsr-2255	123	38	their	their	PRON
bjmsr-2255	123	39	experience	experience	NOUN
bjmsr-2255	123	40	with	with	ADP
bjmsr-2255	123	41	the	the	DET
bjmsr-2255	123	42	company	company	NOUN
bjmsr-2255	123	43	.	.	PUNCT
bjmsr-2255	124	1	similarly	similarly	ADV
bjmsr-2255	124	2	,	,	PUNCT
bjmsr-2255	124	3	when	when	SCONJ
bjmsr-2255	124	4	telecom	telecom	NOUN
bjmsr-2255	124	5	subscribers	subscriber	NOUN
bjmsr-2255	124	6	have	have	VERB
bjmsr-2255	124	7	positive	positive	ADJ
bjmsr-2255	124	8	perceptions	perception	NOUN
bjmsr-2255	124	9	and	and	CCONJ
bjmsr-2255	124	10	experiences	experience	NOUN
bjmsr-2255	124	11	with	with	ADP
bjmsr-2255	124	12	the	the	DET
bjmsr-2255	124	13	services	service	NOUN
bjmsr-2255	124	14	provided	provide	VERB
bjmsr-2255	124	15	,	,	PUNCT
bjmsr-2255	124	16	they	they	PRON
bjmsr-2255	124	17	are	be	AUX
bjmsr-2255	124	18	inclined	inclined	ADJ
bjmsr-2255	124	19	to	to	PART
bjmsr-2255	124	20	share	share	VERB
bjmsr-2255	124	21	these	these	DET
bjmsr-2255	124	22	experiences	experience	NOUN
bjmsr-2255	124	23	,	,	PUNCT
bjmsr-2255	124	24	recommend	recommend	VERB
bjmsr-2255	124	25	the	the	DET
bjmsr-2255	124	26	operator	operator	NOUN
bjmsr-2255	124	27	,	,	PUNCT
bjmsr-2255	124	28	and	and	CCONJ
bjmsr-2255	124	29	renew	renew	VERB
bjmsr-2255	124	30	their	their	PRON
bjmsr-2255	124	31	subscriptions	subscription	NOUN
bjmsr-2255	124	32	.	.	PUNCT
bjmsr-2255	125	1	at	at	ADP
bjmsr-2255	125	2	the	the	DET
bjmsr-2255	125	3	same	same	ADJ
bjmsr-2255	125	4	time	time	NOUN
bjmsr-2255	125	5	,	,	PUNCT
bjmsr-2255	125	6	they	they	PRON
bjmsr-2255	125	7	may	may	AUX
bjmsr-2255	125	8	compare	compare	VERB
bjmsr-2255	125	9	their	their	PRON
bjmsr-2255	125	10	experiences	experience	NOUN
bjmsr-2255	125	11	with	with	ADP
bjmsr-2255	125	12	those	those	PRON
bjmsr-2255	125	13	of	of	ADP
bjmsr-2255	125	14	subscribers	subscriber	NOUN
bjmsr-2255	125	15	to	to	ADP
bjmsr-2255	125	16	competing	compete	VERB
bjmsr-2255	125	17	operators	operator	NOUN
bjmsr-2255	125	18	.	.	PUNCT
bjmsr-2255	126	1	furthermore	furthermore	ADV
bjmsr-2255	126	2	,	,	PUNCT
bjmsr-2255	126	3	ehsani	ehsani	ADJ
bjmsr-2255	126	4	and	and	CCONJ
bjmsr-2255	126	5	hosseini	hosseini	PROPN
bjmsr-2255	126	6	(	(	PUNCT
bjmsr-2255	126	7	2023	2023	NUM
bjmsr-2255	126	8	)	)	PUNCT
bjmsr-2255	126	9	highlight	highlight	VERB
bjmsr-2255	126	10	that	that	SCONJ
bjmsr-2255	126	11	the	the	DET
bjmsr-2255	126	12	growing	grow	VERB
bjmsr-2255	126	13	preference	preference	NOUN
bjmsr-2255	126	14	for	for	ADP
bjmsr-2255	126	15	online	online	ADJ
bjmsr-2255	126	16	shopping	shopping	NOUN
bjmsr-2255	126	17	can	can	AUX
bjmsr-2255	126	18	help	help	VERB
bjmsr-2255	126	19	customers	customer	NOUN
bjmsr-2255	126	20	overcome	overcome	VERB
bjmsr-2255	126	21	negative	negative	ADJ
bjmsr-2255	126	22	emotions	emotion	NOUN
bjmsr-2255	126	23	such	such	ADJ
bjmsr-2255	126	24	as	as	ADP
bjmsr-2255	126	25	fear	fear	NOUN
bjmsr-2255	126	26	,	,	PUNCT
bjmsr-2255	126	27	risk	risk	NOUN
bjmsr-2255	126	28	,	,	PUNCT
bjmsr-2255	126	29	and	and	CCONJ
bjmsr-2255	126	30	insecurity	insecurity	NOUN
bjmsr-2255	126	31	,	,	PUNCT
bjmsr-2255	126	32	ultimately	ultimately	ADV
bjmsr-2255	126	33	fostering	foster	VERB
bjmsr-2255	126	34	trust	trust	NOUN
bjmsr-2255	126	35	as	as	SCONJ
bjmsr-2255	126	36	customers	customer	NOUN
bjmsr-2255	126	37	recognize	recognize	VERB
bjmsr-2255	126	38	the	the	DET
bjmsr-2255	126	39	technology	technology	NOUN
bjmsr-2255	126	40	's	's	PART
bjmsr-2255	126	41	reliability	reliability	NOUN
bjmsr-2255	126	42	,	,	PUNCT
bjmsr-2255	126	43	credibility	credibility	NOUN
bjmsr-2255	126	44	,	,	PUNCT
bjmsr-2255	126	45	and	and	CCONJ
bjmsr-2255	126	46	dependability	dependability	NOUN
bjmsr-2255	126	47	.	.	PUNCT
bjmsr-2255	127	1	they	they	PRON
bjmsr-2255	127	2	also	also	ADV
bjmsr-2255	127	3	indicate	indicate	VERB
bjmsr-2255	127	4	that	that	DET
bjmsr-2255	127	5	satisfaction	satisfaction	NOUN
bjmsr-2255	127	6	and	and	CCONJ
bjmsr-2255	127	7	trust	trust	NOUN
bjmsr-2255	127	8	are	be	AUX
bjmsr-2255	127	9	interrelated	interrelated	ADJ
bjmsr-2255	127	10	and	and	CCONJ
bjmsr-2255	127	11	mutually	mutually	ADV
bjmsr-2255	127	12	dependent	dependent	ADJ
bjmsr-2255	127	13	,	,	PUNCT
bjmsr-2255	127	14	with	with	ADP
bjmsr-2255	127	15	satisfaction	satisfaction	NOUN
bjmsr-2255	127	16	as	as	ADP
bjmsr-2255	127	17	a	a	DET
bjmsr-2255	127	18	precursor	precursor	NOUN
bjmsr-2255	127	19	to	to	PART
bjmsr-2255	127	20	trust	trust	VERB
bjmsr-2255	127	21	.	.	PUNCT
bjmsr-2255	128	1	specifically	specifically	ADV
bjmsr-2255	128	2	,	,	PUNCT
bjmsr-2255	128	3	customer	customer	NOUN
bjmsr-2255	128	4	evaluation	evaluation	NOUN
bjmsr-2255	128	5	of	of	ADP
bjmsr-2255	128	6	an	an	DET
bjmsr-2255	128	7	e	e	NOUN
bjmsr-2255	128	8	-	-	NOUN
bjmsr-2255	128	9	retailer	retailer	NOUN
bjmsr-2255	128	10	's	's	PART
bjmsr-2255	128	11	previous	previous	ADJ
bjmsr-2255	128	12	performance	performance	NOUN
bjmsr-2255	128	13	,	,	PUNCT
bjmsr-2255	128	14	representing	represent	VERB
bjmsr-2255	128	15	satisfaction	satisfaction	NOUN
bjmsr-2255	128	16	,	,	PUNCT
bjmsr-2255	128	17	is	be	AUX
bjmsr-2255	128	18	essential	essential	ADJ
bjmsr-2255	128	19	in	in	ADP
bjmsr-2255	128	20	building	build	VERB
bjmsr-2255	128	21	trust	trust	NOUN
bjmsr-2255	128	22	;	;	PUNCT
bjmsr-2255	128	23	conversely	conversely	ADV
bjmsr-2255	128	24	,	,	PUNCT
bjmsr-2255	128	25	trust	trust	NOUN
bjmsr-2255	128	26	reflects	reflect	VERB
bjmsr-2255	128	27	the	the	DET
bjmsr-2255	128	28	supplier	supplier	NOUN
bjmsr-2255	128	29	's	's	PART
bjmsr-2255	128	30	future	future	ADJ
bjmsr-2255	128	31	performance	performance	NOUN
bjmsr-2255	128	32	(	(	PUNCT
bjmsr-2255	128	33	ehsani	ehsani	PROPN
bjmsr-2255	128	34	&	&	CCONJ
bjmsr-2255	128	35	hosseini	hosseini	PROPN
bjmsr-2255	128	36	,	,	PUNCT
bjmsr-2255	128	37	2023	2023	NUM
bjmsr-2255	128	38	;	;	PUNCT
bjmsr-2255	128	39	sharif	sharif	PROPN
bjmsr-2255	128	40	et	et	PROPN
bjmsr-2255	128	41	al	al	PROPN
bjmsr-2255	128	42	.	.	PROPN
bjmsr-2255	128	43	,	,	PUNCT
bjmsr-2255	128	44	2022	2022	NUM
bjmsr-2255	128	45	)	)	PUNCT
bjmsr-2255	128	46	.	.	PUNCT
bjmsr-2255	129	1	similarly	similarly	ADV
bjmsr-2255	129	2	,	,	PUNCT
bjmsr-2255	129	3	subscribers	subscriber	NOUN
bjmsr-2255	129	4	'	'	PART
bjmsr-2255	129	5	assessment	assessment	NOUN
bjmsr-2255	129	6	of	of	ADP
bjmsr-2255	129	7	a	a	DET
bjmsr-2255	129	8	telecom	telecom	NOUN
bjmsr-2255	129	9	operator	operator	NOUN
bjmsr-2255	129	10	's	's	PART
bjmsr-2255	129	11	past	past	ADJ
bjmsr-2255	129	12	services	service	NOUN
bjmsr-2255	129	13	plays	play	VERB
bjmsr-2255	129	14	a	a	DET
bjmsr-2255	129	15	critical	critical	ADJ
bjmsr-2255	129	16	role	role	NOUN
bjmsr-2255	129	17	in	in	ADP
bjmsr-2255	129	18	building	building	NOUN
bjmsr-2255	129	19	trust	trust	NOUN
bjmsr-2255	129	20	,	,	PUNCT
bjmsr-2255	129	21	particularly	particularly	ADV
bjmsr-2255	129	22	if	if	SCONJ
bjmsr-2255	129	23	the	the	DET
bjmsr-2255	129	24	operator	operator	NOUN
bjmsr-2255	129	25	's	's	PART
bjmsr-2255	129	26	services	service	NOUN
bjmsr-2255	129	27	are	be	AUX
bjmsr-2255	129	28	reliable	reliable	ADJ
bjmsr-2255	129	29	,	,	PUNCT
bjmsr-2255	129	30	credible	credible	ADJ
bjmsr-2255	129	31	,	,	PUNCT
bjmsr-2255	129	32	and	and	CCONJ
bjmsr-2255	129	33	dependable	dependable	ADJ
bjmsr-2255	129	34	,	,	PUNCT
bjmsr-2255	129	35	thereby	thereby	ADV
bjmsr-2255	129	36	minimizing	minimize	VERB
bjmsr-2255	129	37	customers	customer	NOUN
bjmsr-2255	129	38	'	'	PART
bjmsr-2255	129	39	concerns	concern	NOUN
bjmsr-2255	129	40	about	about	ADP
bjmsr-2255	129	41	low	low	ADJ
bjmsr-2255	129	42	-	-	PUNCT
bjmsr-2255	129	43	quality	quality	NOUN
bjmsr-2255	129	44	or	or	CCONJ
bjmsr-2255	129	45	unreliable	unreliable	ADJ
bjmsr-2255	129	46	service	service	NOUN
bjmsr-2255	129	47	when	when	SCONJ
bjmsr-2255	129	48	needed	need	VERB
bjmsr-2255	129	49	and	and	CCONJ
bjmsr-2255	129	50	expected	expect	VERB
bjmsr-2255	129	51	.	.	PUNCT
bjmsr-2255	130	1	conversely	conversely	ADV
bjmsr-2255	130	2	,	,	PUNCT
bjmsr-2255	130	3	suppose	suppose	VERB
bjmsr-2255	130	4	customers	customer	NOUN
bjmsr-2255	130	5	perceive	perceive	VERB
bjmsr-2255	130	6	that	that	SCONJ
bjmsr-2255	130	7	a	a	DET
bjmsr-2255	130	8	product	product	NOUN
bjmsr-2255	130	9	or	or	CCONJ
bjmsr-2255	130	10	service	service	NOUN
bjmsr-2255	130	11	performs	perform	VERB
bjmsr-2255	130	12	below	below	ADP
bjmsr-2255	130	13	their	their	PRON
bjmsr-2255	130	14	expectations	expectation	NOUN
bjmsr-2255	130	15	.	.	PUNCT
bjmsr-2255	131	1	in	in	ADP
bjmsr-2255	131	2	that	that	DET
bjmsr-2255	131	3	case	case	NOUN
bjmsr-2255	131	4	,	,	PUNCT
bjmsr-2255	131	5	they	they	PRON
bjmsr-2255	131	6	are	be	AUX
bjmsr-2255	131	7	likely	likely	ADJ
bjmsr-2255	131	8	to	to	PART
bjmsr-2255	131	9	feel	feel	VERB
bjmsr-2255	131	10	frustrated	frustrated	ADJ
bjmsr-2255	131	11	and	and	CCONJ
bjmsr-2255	131	12	dissatisfied	dissatisfied	ADJ
bjmsr-2255	131	13	,	,	PUNCT
bjmsr-2255	131	14	leading	lead	VERB
bjmsr-2255	131	15	to	to	ADP
bjmsr-2255	131	16	negative	negative	ADJ
bjmsr-2255	131	17	expectations	expectation	NOUN
bjmsr-2255	131	18	and	and	CCONJ
bjmsr-2255	131	19	obstacles	obstacle	NOUN
bjmsr-2255	131	20	in	in	ADP
bjmsr-2255	131	21	maintaining	maintain	VERB
bjmsr-2255	131	22	a	a	DET
bjmsr-2255	131	23	positive	positive	ADJ
bjmsr-2255	131	24	image	image	NOUN
bjmsr-2255	131	25	of	of	ADP
bjmsr-2255	131	26	the	the	DET
bjmsr-2255	131	27	operator	operator	NOUN
bjmsr-2255	131	28	.	.	PUNCT
bjmsr-2255	132	1	this	this	DET
bjmsr-2255	132	2	phenomenon	phenomenon	NOUN
bjmsr-2255	132	3	is	be	AUX
bjmsr-2255	132	4	particularly	particularly	ADV
bjmsr-2255	132	5	relevant	relevant	ADJ
bjmsr-2255	132	6	in	in	ADP
bjmsr-2255	132	7	the	the	DET
bjmsr-2255	132	8	omani	omani	ADJ
bjmsr-2255	132	9	telecom	telecom	NOUN
bjmsr-2255	132	10	market	market	NOUN
bjmsr-2255	132	11	,	,	PUNCT
bjmsr-2255	132	12	where	where	SCONJ
bjmsr-2255	132	13	customers	customer	NOUN
bjmsr-2255	132	14	continually	continually	ADV
bjmsr-2255	132	15	compare	compare	VERB
bjmsr-2255	132	16	their	their	PRON
bjmsr-2255	132	17	experiences	experience	NOUN
bjmsr-2255	132	18	with	with	ADP
bjmsr-2255	132	19	one	one	NUM
bjmsr-2255	132	20	operator	operator	NOUN
bjmsr-2255	132	21	against	against	ADP
bjmsr-2255	132	22	others	other	NOUN
bjmsr-2255	132	23	who	who	PRON
bjmsr-2255	132	24	may	may	AUX
bjmsr-2255	132	25	offer	offer	VERB
bjmsr-2255	132	26	superior	superior	ADJ
bjmsr-2255	132	27	services	service	NOUN
bjmsr-2255	132	28	.	.	PUNCT
bjmsr-2255	133	1	in	in	ADP
bjmsr-2255	133	2	the	the	DET
bjmsr-2255	133	3	omani	omani	ADJ
bjmsr-2255	133	4	context	context	NOUN
bjmsr-2255	133	5	,	,	PUNCT
bjmsr-2255	133	6	subscribers	subscriber	NOUN
bjmsr-2255	133	7	place	place	VERB
bjmsr-2255	133	8	high	high	ADJ
bjmsr-2255	133	9	importance	importance	NOUN
bjmsr-2255	133	10	on	on	ADP
bjmsr-2255	133	11	the	the	DET
bjmsr-2255	133	12	alignment	alignment	NOUN
bjmsr-2255	133	13	between	between	ADP
bjmsr-2255	133	14	expectations	expectation	NOUN
bjmsr-2255	133	15	and	and	CCONJ
bjmsr-2255	133	16	performance	performance	NOUN
bjmsr-2255	133	17	,	,	PUNCT
bjmsr-2255	133	18	expecting	expect	VERB
bjmsr-2255	133	19	excellent	excellent	ADJ
bjmsr-2255	133	20	customer	customer	NOUN
bjmsr-2255	133	21	service	service	NOUN
bjmsr-2255	133	22	,	,	PUNCT
bjmsr-2255	133	23	innovative	innovative	ADJ
bjmsr-2255	133	24	and	and	CCONJ
bjmsr-2255	133	25	affordable	affordable	ADJ
bjmsr-2255	133	26	technology	technology	NOUN
bjmsr-2255	133	27	,	,	PUNCT
bjmsr-2255	133	28	as	as	ADV
bjmsr-2255	133	29	well	well	ADV
bjmsr-2255	133	30	as	as	ADP
bjmsr-2255	133	31	uninterrupted	uninterrupted	ADJ
bjmsr-2255	133	32	network	network	NOUN
bjmsr-2255	133	33	connectivity	connectivity	NOUN
bjmsr-2255	133	34	across	across	ADP
bjmsr-2255	133	35	oman	oman	NOUN
bjmsr-2255	133	36	's	's	PART
bjmsr-2255	133	37	varied	varied	ADJ
bjmsr-2255	133	38	terrain	terrain	NOUN
bjmsr-2255	133	39	.	.	PUNCT
bjmsr-2255	134	1	by	by	ADP
bjmsr-2255	134	2	monitoring	monitor	VERB
bjmsr-2255	134	3	and	and	CCONJ
bjmsr-2255	134	4	addressing	address	VERB
bjmsr-2255	134	5	subscribers	subscriber	NOUN
bjmsr-2255	134	6	'	'	PART
bjmsr-2255	134	7	expectations	expectation	NOUN
bjmsr-2255	134	8	,	,	PUNCT
bjmsr-2255	134	9	telecom	telecom	NOUN
bjmsr-2255	134	10	operators	operator	NOUN
bjmsr-2255	134	11	can	can	AUX
bjmsr-2255	134	12	meet	meet	VERB
bjmsr-2255	134	13	these	these	DET
bjmsr-2255	134	14	expectations	expectation	NOUN
bjmsr-2255	134	15	,	,	PUNCT
bjmsr-2255	134	16	enhance	enhance	VERB
bjmsr-2255	134	17	customer	customer	NOUN
bjmsr-2255	134	18	satisfaction	satisfaction	NOUN
bjmsr-2255	134	19	,	,	PUNCT
bjmsr-2255	134	20	and	and	CCONJ
bjmsr-2255	134	21	foster	foster	ADJ
bjmsr-2255	134	22	loyalty	loyalty	NOUN
bjmsr-2255	134	23	.	.	PUNCT
bjmsr-2255	135	1	on	on	ADP
bjmsr-2255	135	2	the	the	DET
bjmsr-2255	135	3	other	other	ADJ
bjmsr-2255	135	4	hand	hand	NOUN
bjmsr-2255	135	5	,	,	PUNCT
bjmsr-2255	135	6	when	when	SCONJ
bjmsr-2255	135	7	performance	performance	NOUN
bjmsr-2255	135	8	issues	issue	NOUN
bjmsr-2255	135	9	arise	arise	VERB
bjmsr-2255	135	10	and	and	CCONJ
bjmsr-2255	135	11	are	be	AUX
bjmsr-2255	135	12	noticed	notice	VERB
bjmsr-2255	135	13	by	by	ADP
bjmsr-2255	135	14	subscribers	subscriber	NOUN
bjmsr-2255	135	15	,	,	PUNCT
bjmsr-2255	135	16	it	it	PRON
bjmsr-2255	135	17	can	can	AUX
bjmsr-2255	135	18	lead	lead	VERB
bjmsr-2255	135	19	to	to	ADP
bjmsr-2255	135	20	dissatisfaction	dissatisfaction	NOUN
bjmsr-2255	135	21	and	and	CCONJ
bjmsr-2255	135	22	increase	increase	VERB
bjmsr-2255	135	23	the	the	DET
bjmsr-2255	135	24	risk	risk	NOUN
bjmsr-2255	135	25	of	of	ADP
bjmsr-2255	135	26	customer	customer	NOUN
bjmsr-2255	135	27	churn	churn	NOUN
bjmsr-2255	135	28	.	.	PUNCT
bjmsr-2255	136	1	to	to	PART
bjmsr-2255	136	2	summarize	summarize	VERB
bjmsr-2255	136	3	,	,	PUNCT
bjmsr-2255	136	4	in	in	ADP
bjmsr-2255	136	5	the	the	DET
bjmsr-2255	136	6	competitive	competitive	ADJ
bjmsr-2255	136	7	omani	omani	ADJ
bjmsr-2255	136	8	telecom	telecom	NOUN
bjmsr-2255	136	9	industry	industry	NOUN
bjmsr-2255	136	10	,	,	PUNCT
bjmsr-2255	136	11	where	where	SCONJ
bjmsr-2255	136	12	subscribers	subscriber	NOUN
bjmsr-2255	136	13	have	have	VERB
bjmsr-2255	136	14	multiple	multiple	ADJ
bjmsr-2255	136	15	options	option	NOUN
bjmsr-2255	136	16	among	among	ADP
bjmsr-2255	136	17	different	different	ADJ
bjmsr-2255	136	18	operators	operator	NOUN
bjmsr-2255	136	19	,	,	PUNCT
bjmsr-2255	136	20	the	the	DET
bjmsr-2255	136	21	role	role	NOUN
bjmsr-2255	136	22	of	of	ADP
bjmsr-2255	136	23	satisfaction	satisfaction	NOUN
bjmsr-2255	136	24	(	(	PUNCT
bjmsr-2255	136	25	sat	sit	VERB
bjmsr-2255	136	26	)	)	PUNCT
bjmsr-2255	136	27	in	in	ADP
bjmsr-2255	136	28	fostering	foster	VERB
bjmsr-2255	136	29	and	and	CCONJ
bjmsr-2255	136	30	sustaining	sustain	VERB
bjmsr-2255	136	31	customer	customer	NOUN
bjmsr-2255	136	32	loyalty	loyalty	NOUN
bjmsr-2255	136	33	(	(	PUNCT
bjmsr-2255	136	34	cusl	cusl	NOUN
bjmsr-2255	136	35	)	)	PUNCT
bjmsr-2255	136	36	is	be	AUX
bjmsr-2255	136	37	paramount	paramount	ADJ
bjmsr-2255	136	38	.	.	PUNCT
bjmsr-2255	137	1	subscribers	subscriber	NOUN
bjmsr-2255	137	2	who	who	PRON
bjmsr-2255	137	3	perceive	perceive	VERB
bjmsr-2255	137	4	tangible	tangible	ADJ
bjmsr-2255	137	5	benefits	benefit	NOUN
bjmsr-2255	137	6	and	and	CCONJ
bjmsr-2255	137	7	distinctive	distinctive	ADJ
bjmsr-2255	137	8	features	feature	NOUN
bjmsr-2255	137	9	from	from	ADP
bjmsr-2255	137	10	a	a	DET
bjmsr-2255	137	11	service	service	NOUN
bjmsr-2255	137	12	provider	provider	NOUN
bjmsr-2255	137	13	are	be	AUX
bjmsr-2255	137	14	more	more	ADV
bjmsr-2255	137	15	likely	likely	ADJ
bjmsr-2255	137	16	to	to	PART
bjmsr-2255	137	17	maintain	maintain	VERB
bjmsr-2255	137	18	or	or	CCONJ
bjmsr-2255	137	19	expand	expand	VERB
bjmsr-2255	137	20	their	their	PRON
bjmsr-2255	137	21	relationship	relationship	NOUN
bjmsr-2255	137	22	with	with	ADP
bjmsr-2255	137	23	that	that	DET
bjmsr-2255	137	24	provider	provider	NOUN
bjmsr-2255	137	25	and	and	CCONJ
bjmsr-2255	137	26	may	may	AUX
bjmsr-2255	137	27	even	even	ADV
bjmsr-2255	137	28	become	become	VERB
bjmsr-2255	137	29	advocates	advocate	NOUN
bjmsr-2255	137	30	,	,	PUNCT
bjmsr-2255	137	31	referring	refer	VERB
bjmsr-2255	137	32	the	the	DET
bjmsr-2255	137	33	provider	provider	NOUN
bjmsr-2255	137	34	to	to	ADP
bjmsr-2255	137	35	others	other	NOUN
bjmsr-2255	137	36	.	.	PUNCT
bjmsr-2255	138	1	h2	h2	NOUN
bjmsr-2255	138	2	:	:	PUNCT
bjmsr-2255	138	3	there	there	PRON
bjmsr-2255	138	4	is	be	VERB
bjmsr-2255	138	5	a	a	DET
bjmsr-2255	138	6	statistically	statistically	ADV
bjmsr-2255	138	7	significant	significant	ADJ
bjmsr-2255	138	8	and	and	CCONJ
bjmsr-2255	138	9	positive	positive	ADJ
bjmsr-2255	138	10	relationship	relationship	NOUN
bjmsr-2255	138	11	between	between	ADP
bjmsr-2255	138	12	subscriber	subscriber	NOUN
bjmsr-2255	138	13	satisfaction	satisfaction	NOUN
bjmsr-2255	138	14	(	(	PUNCT
bjmsr-2255	138	15	sat	sit	VERB
bjmsr-2255	138	16	)	)	PUNCT
bjmsr-2255	138	17	and	and	CCONJ
bjmsr-2255	138	18	loyalty	loyalty	NOUN
bjmsr-2255	138	19	(	(	PUNCT
bjmsr-2255	138	20	cusl	cusl	NOUN
bjmsr-2255	138	21	)	)	PUNCT
bjmsr-2255	138	22	in	in	ADP
bjmsr-2255	138	23	telecom	telecom	NOUN
bjmsr-2255	138	24	operators	operator	NOUN
bjmsr-2255	138	25	in	in	ADP
bjmsr-2255	138	26	oman	oman	PROPN
bjmsr-2255	138	27	subscriber	subscriber	NOUN
bjmsr-2255	138	28	’s	’s	PART
bjmsr-2255	138	29	trust	trust	NOUN
bjmsr-2255	138	30	(	(	PUNCT
bjmsr-2255	138	31	tur	tur	INTJ
bjmsr-2255	138	32	)	)	PUNCT
bjmsr-2255	138	33	and	and	CCONJ
bjmsr-2255	138	34	satisfaction	satisfaction	NOUN
bjmsr-2255	138	35	(	(	PUNCT
bjmsr-2255	138	36	sat	sit	VERB
bjmsr-2255	138	37	)	)	PUNCT
bjmsr-2255	138	38	relationship	relationship	NOUN
bjmsr-2255	138	39	customer	customer	NOUN
bjmsr-2255	138	40	/	/	SYM
bjmsr-2255	138	41	subscriber	subscriber	NOUN
bjmsr-2255	138	42	’s	’s	PART
bjmsr-2255	138	43	-or	-or	NOUN
bjmsr-2255	138	44	subscriber	subscriber	NOUN
bjmsr-2255	138	45	in	in	ADP
bjmsr-2255	138	46	the	the	DET
bjmsr-2255	138	47	context	context	NOUN
bjmsr-2255	138	48	of	of	ADP
bjmsr-2255	138	49	this	this	DET
bjmsr-2255	138	50	researchtrust	researchtrust	NOUN
bjmsr-2255	138	51	is	be	AUX
bjmsr-2255	138	52	fundamentally	fundamentally	ADV
bjmsr-2255	138	53	defined	define	VERB
bjmsr-2255	138	54	as	as	ADP
bjmsr-2255	138	55	“	"	PUNCT
bjmsr-2255	138	56	the	the	DET
bjmsr-2255	138	57	expectations	expectation	NOUN
bjmsr-2255	138	58	held	hold	VERB
bjmsr-2255	138	59	by	by	ADP
bjmsr-2255	138	60	the	the	DET
bjmsr-2255	138	61	consumer	consumer	NOUN
bjmsr-2255	138	62	that	that	PRON
bjmsr-2255	138	63	the	the	DET
bjmsr-2255	138	64	service	service	NOUN
bjmsr-2255	138	65	provider	provider	NOUN
bjmsr-2255	138	66	is	be	AUX
bjmsr-2255	138	67	dependable	dependable	ADJ
bjmsr-2255	138	68	and	and	CCONJ
bjmsr-2255	138	69	can	can	AUX
bjmsr-2255	138	70	be	be	AUX
bjmsr-2255	138	71	relied	rely	VERB
bjmsr-2255	138	72	on	on	ADP
bjmsr-2255	138	73	to	to	PART
bjmsr-2255	138	74	deliver	deliver	VERB
bjmsr-2255	138	75	on	on	ADP
bjmsr-2255	138	76	its	its	PRON
bjmsr-2255	138	77	promises	promise	NOUN
bjmsr-2255	138	78	”	"	PUNCT
bjmsr-2255	138	79	(	(	PUNCT
bjmsr-2255	138	80	sirdeshmukh	sirdeshmukh	NOUN
bjmsr-2255	138	81	et	et	NOUN
bjmsr-2255	138	82	hail	hail	NOUN
bjmsr-2255	138	83	et	et	PROPN
bjmsr-2255	138	84	al	al	PROPN
bjmsr-2255	138	85	.	.	PROPN
bjmsr-2255	138	86	,	,	PUNCT
bjmsr-2255	138	87	bangladesh	bangladesh	PROPN
bjmsr-2255	138	88	journal	journal	NOUN
bjmsr-2255	138	89	of	of	ADP
bjmsr-2255	138	90	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	138	91	scientific	scientific	ADJ
bjmsr-2255	138	92	research	research	NOUN
bjmsr-2255	138	93	9(5	9(5	NUM
bjmsr-2255	138	94	)	)	PUNCT
bjmsr-2255	138	95	(	(	PUNCT
bjmsr-2255	138	96	2024	2024	NUM
bjmsr-2255	138	97	)	)	PUNCT
bjmsr-2255	138	98	,	,	PUNCT
bjmsr-2255	138	99	39	39	NUM
bjmsr-2255	138	100	-	-	SYM
bjmsr-2255	138	101	55	55	NUM
bjmsr-2255	138	102	43	43	NUM
bjmsr-2255	138	103	al	al	PROPN
bjmsr-2255	138	104	.	.	PROPN
bjmsr-2255	138	105	,	,	PUNCT
bjmsr-2255	138	106	2002	2002	NUM
bjmsr-2255	138	107	,	,	PUNCT
bjmsr-2255	138	108	p.	p.	NOUN
bjmsr-2255	138	109	17	17	NUM
bjmsr-2255	138	110	)	)	PUNCT
bjmsr-2255	138	111	.	.	PUNCT
bjmsr-2255	139	1	in	in	ADP
bjmsr-2255	139	2	this	this	DET
bjmsr-2255	139	3	study	study	NOUN
bjmsr-2255	139	4	,	,	PUNCT
bjmsr-2255	139	5	subscriber	subscriber	NOUN
bjmsr-2255	139	6	trust	trust	NOUN
bjmsr-2255	139	7	pertains	pertain	VERB
bjmsr-2255	139	8	to	to	ADP
bjmsr-2255	139	9	the	the	DET
bjmsr-2255	139	10	telecom	telecom	NOUN
bjmsr-2255	139	11	service	service	NOUN
bjmsr-2255	139	12	provider	provider	NOUN
bjmsr-2255	139	13	company	company	NOUN
bjmsr-2255	139	14	's	's	PART
bjmsr-2255	139	15	capability	capability	NOUN
bjmsr-2255	139	16	to	to	PART
bjmsr-2255	139	17	fulfill	fulfill	VERB
bjmsr-2255	139	18	its	its	PRON
bjmsr-2255	139	19	obligations	obligation	NOUN
bjmsr-2255	139	20	,	,	PUNCT
bjmsr-2255	139	21	demonstrate	demonstrate	VERB
bjmsr-2255	139	22	dependability	dependability	NOUN
bjmsr-2255	139	23	and	and	CCONJ
bjmsr-2255	139	24	reliability	reliability	NOUN
bjmsr-2255	139	25	,	,	PUNCT
bjmsr-2255	139	26	and	and	CCONJ
bjmsr-2255	139	27	meet	meet	VERB
bjmsr-2255	139	28	subscriber	subscriber	NOUN
bjmsr-2255	139	29	expectations	expectation	NOUN
bjmsr-2255	139	30	in	in	ADP
bjmsr-2255	139	31	providing	provide	VERB
bjmsr-2255	139	32	offered	offer	VERB
bjmsr-2255	139	33	services	service	NOUN
bjmsr-2255	139	34	.	.	PUNCT
bjmsr-2255	140	1	in	in	ADP
bjmsr-2255	140	2	service	service	NOUN
bjmsr-2255	140	3	provision	provision	NOUN
bjmsr-2255	140	4	,	,	PUNCT
bjmsr-2255	140	5	trust	trust	NOUN
bjmsr-2255	140	6	emerges	emerge	VERB
bjmsr-2255	140	7	as	as	ADP
bjmsr-2255	140	8	a	a	DET
bjmsr-2255	140	9	foundational	foundational	ADJ
bjmsr-2255	140	10	element	element	NOUN
bjmsr-2255	140	11	of	of	ADP
bjmsr-2255	140	12	subscriber	subscriber	NOUN
bjmsr-2255	140	13	-	-	PUNCT
bjmsr-2255	140	14	provider	provider	NOUN
bjmsr-2255	140	15	relationships	relationship	NOUN
bjmsr-2255	140	16	.	.	PUNCT
bjmsr-2255	141	1	it	it	PRON
bjmsr-2255	141	2	is	be	AUX
bjmsr-2255	141	3	defined	define	VERB
bjmsr-2255	141	4	as	as	ADP
bjmsr-2255	141	5	the	the	DET
bjmsr-2255	141	6	consumer	consumer	NOUN
bjmsr-2255	141	7	's	's	PART
bjmsr-2255	141	8	confidence	confidence	NOUN
bjmsr-2255	141	9	in	in	ADP
bjmsr-2255	141	10	the	the	DET
bjmsr-2255	141	11	service	service	NOUN
bjmsr-2255	141	12	provider	provider	NOUN
bjmsr-2255	141	13	's	's	PART
bjmsr-2255	141	14	reliability	reliability	NOUN
bjmsr-2255	141	15	and	and	CCONJ
bjmsr-2255	141	16	commitment	commitment	NOUN
bjmsr-2255	141	17	to	to	ADP
bjmsr-2255	141	18	fulfilling	fulfil	VERB
bjmsr-2255	141	19	obligations	obligation	NOUN
bjmsr-2255	141	20	,	,	PUNCT
bjmsr-2255	141	21	thus	thus	ADV
bjmsr-2255	141	22	ensuring	ensure	VERB
bjmsr-2255	141	23	satisfaction	satisfaction	NOUN
bjmsr-2255	141	24	with	with	ADP
bjmsr-2255	141	25	the	the	DET
bjmsr-2255	141	26	services	service	NOUN
bjmsr-2255	141	27	rendered	render	VERB
bjmsr-2255	141	28	.	.	PUNCT
bjmsr-2255	142	1	given	give	VERB
bjmsr-2255	142	2	the	the	DET
bjmsr-2255	142	3	competitive	competitive	ADJ
bjmsr-2255	142	4	landscape	landscape	NOUN
bjmsr-2255	142	5	and	and	CCONJ
bjmsr-2255	142	6	proliferation	proliferation	NOUN
bjmsr-2255	142	7	of	of	ADP
bjmsr-2255	142	8	service	service	NOUN
bjmsr-2255	142	9	providers	provider	NOUN
bjmsr-2255	142	10	,	,	PUNCT
bjmsr-2255	142	11	trust	trust	NOUN
bjmsr-2255	142	12	assumes	assume	VERB
bjmsr-2255	142	13	heightened	heightened	ADJ
bjmsr-2255	142	14	significance	significance	NOUN
bjmsr-2255	142	15	in	in	ADP
bjmsr-2255	142	16	the	the	DET
bjmsr-2255	142	17	omani	omani	ADJ
bjmsr-2255	142	18	telecommunications	telecommunication	NOUN
bjmsr-2255	142	19	industry	industry	NOUN
bjmsr-2255	142	20	.	.	PUNCT
bjmsr-2255	143	1	a	a	DET
bjmsr-2255	143	2	review	review	NOUN
bjmsr-2255	143	3	of	of	ADP
bjmsr-2255	143	4	pertinent	pertinent	ADJ
bjmsr-2255	143	5	research	research	NOUN
bjmsr-2255	143	6	underscores	underscore	VERB
bjmsr-2255	143	7	the	the	DET
bjmsr-2255	143	8	pivotal	pivotal	ADJ
bjmsr-2255	143	9	role	role	NOUN
bjmsr-2255	143	10	of	of	ADP
bjmsr-2255	143	11	trust	trust	NOUN
bjmsr-2255	143	12	in	in	ADP
bjmsr-2255	143	13	shaping	shape	VERB
bjmsr-2255	143	14	customer	customer	NOUN
bjmsr-2255	143	15	behavior	behavior	NOUN
bjmsr-2255	143	16	.	.	PUNCT
bjmsr-2255	144	1	morgan	morgan	PROPN
bjmsr-2255	144	2	and	and	CCONJ
bjmsr-2255	144	3	hunt	hunt	PROPN
bjmsr-2255	144	4	(	(	PUNCT
bjmsr-2255	144	5	1994	1994	NUM
bjmsr-2255	144	6	)	)	PUNCT
bjmsr-2255	144	7	highlight	highlight	VERB
bjmsr-2255	144	8	the	the	DET
bjmsr-2255	144	9	strong	strong	ADJ
bjmsr-2255	144	10	dependence	dependence	NOUN
bjmsr-2255	144	11	of	of	ADP
bjmsr-2255	144	12	customer	customer	NOUN
bjmsr-2255	144	13	behavior	behavior	NOUN
bjmsr-2255	144	14	on	on	ADP
bjmsr-2255	144	15	trust	trust	NOUN
bjmsr-2255	144	16	,	,	PUNCT
bjmsr-2255	144	17	emphasizing	emphasize	VERB
bjmsr-2255	144	18	its	its	PRON
bjmsr-2255	144	19	significance	significance	NOUN
bjmsr-2255	144	20	in	in	ADP
bjmsr-2255	144	21	facilitating	facilitate	VERB
bjmsr-2255	144	22	positive	positive	ADJ
bjmsr-2255	144	23	interactions	interaction	NOUN
bjmsr-2255	144	24	between	between	ADP
bjmsr-2255	144	25	consumers	consumer	NOUN
bjmsr-2255	144	26	and	and	CCONJ
bjmsr-2255	144	27	service	service	NOUN
bjmsr-2255	144	28	providers	provider	NOUN
bjmsr-2255	144	29	.	.	PUNCT
bjmsr-2255	145	1	moreover	moreover	ADV
bjmsr-2255	145	2	,	,	PUNCT
bjmsr-2255	145	3	trust	trust	NOUN
bjmsr-2255	145	4	has	have	AUX
bjmsr-2255	145	5	been	be	AUX
bjmsr-2255	145	6	identified	identify	VERB
bjmsr-2255	145	7	as	as	ADP
bjmsr-2255	145	8	a	a	DET
bjmsr-2255	145	9	crucial	crucial	ADJ
bjmsr-2255	145	10	determinant	determinant	NOUN
bjmsr-2255	145	11	of	of	ADP
bjmsr-2255	145	12	online	online	ADJ
bjmsr-2255	145	13	purchase	purchase	NOUN
bjmsr-2255	145	14	intentions	intention	NOUN
bjmsr-2255	145	15	(	(	PUNCT
bjmsr-2255	145	16	schlosser	schlosser	NOUN
bjmsr-2255	145	17	et	et	PROPN
bjmsr-2255	145	18	al	al	PROPN
bjmsr-2255	145	19	.	.	PROPN
bjmsr-2255	145	20	,	,	PUNCT
bjmsr-2255	145	21	2006	2006	NUM
bjmsr-2255	145	22	)	)	PUNCT
bjmsr-2255	145	23	and	and	CCONJ
bjmsr-2255	145	24	a	a	DET
bjmsr-2255	145	25	key	key	ADJ
bjmsr-2255	145	26	factor	factor	NOUN
bjmsr-2255	145	27	in	in	ADP
bjmsr-2255	145	28	fostering	foster	VERB
bjmsr-2255	145	29	customer	customer	NOUN
bjmsr-2255	145	30	loyalty	loyalty	NOUN
bjmsr-2255	145	31	in	in	ADP
bjmsr-2255	145	32	e	e	NOUN
bjmsr-2255	145	33	-	-	NOUN
bjmsr-2255	145	34	service	service	ADJ
bjmsr-2255	145	35	environments	environment	NOUN
bjmsr-2255	145	36	.	.	PUNCT
bjmsr-2255	146	1	furthermore	furthermore	ADV
bjmsr-2255	146	2	,	,	PUNCT
bjmsr-2255	146	3	empirical	empirical	ADJ
bjmsr-2255	146	4	evidence	evidence	NOUN
bjmsr-2255	146	5	from	from	ADP
bjmsr-2255	146	6	studies	study	NOUN
bjmsr-2255	146	7	conducted	conduct	VERB
bjmsr-2255	146	8	by	by	ADP
bjmsr-2255	146	9	bahadur	bahadur	PROPN
bjmsr-2255	146	10	et	et	PROPN
bjmsr-2255	146	11	al	al	PROPN
bjmsr-2255	146	12	.	.	PROPN
bjmsr-2255	146	13	(	(	PUNCT
bjmsr-2255	146	14	2020	2020	NUM
bjmsr-2255	146	15	)	)	PUNCT
bjmsr-2255	146	16	,	,	PUNCT
bjmsr-2255	146	17	ofori	ofori	ADV
bjmsr-2255	146	18	et	et	PROPN
bjmsr-2255	146	19	al	al	PROPN
bjmsr-2255	146	20	.	.	PUNCT
bjmsr-2255	147	1	(	(	PUNCT
bjmsr-2255	147	2	ofori	ofori	ADV
bjmsr-2255	147	3	et	et	PROPN
bjmsr-2255	147	4	al	al	PROPN
bjmsr-2255	147	5	.	.	PROPN
bjmsr-2255	147	6	,	,	PUNCT
bjmsr-2255	147	7	2018	2018	NUM
bjmsr-2255	147	8	)	)	PUNCT
bjmsr-2255	147	9	,	,	PUNCT
bjmsr-2255	147	10	deng	deng	PROPN
bjmsr-2255	147	11	et	et	PROPN
bjmsr-2255	147	12	al	al	PROPN
bjmsr-2255	147	13	.	.	PUNCT
bjmsr-2255	148	1	(	(	PUNCT
bjmsr-2255	148	2	deng	deng	PROPN
bjmsr-2255	148	3	et	et	PROPN
bjmsr-2255	148	4	al	al	PROPN
bjmsr-2255	148	5	.	.	PROPN
bjmsr-2255	148	6	,	,	PUNCT
bjmsr-2255	148	7	2010	2010	NUM
bjmsr-2255	148	8	)	)	PUNCT
bjmsr-2255	148	9	,	,	PUNCT
bjmsr-2255	148	10	and	and	CCONJ
bjmsr-2255	148	11	tran	tran	PROPN
bjmsr-2255	148	12	and	and	CCONJ
bjmsr-2255	148	13	vu	vu	PROPN
bjmsr-2255	148	14	(	(	PUNCT
bjmsr-2255	148	15	2019	2019	NUM
bjmsr-2255	148	16	)	)	PUNCT
bjmsr-2255	148	17	,	,	PUNCT
bjmsr-2255	148	18	and	and	CCONJ
bjmsr-2255	148	19	rohwiyati	rohwiyati	NOUN
bjmsr-2255	148	20	et	et	PROPN
bjmsr-2255	148	21	al	al	PROPN
bjmsr-2255	148	22	.	.	PROPN
bjmsr-2255	149	1	(	(	PUNCT
bjmsr-2255	149	2	2024	2024	NUM
bjmsr-2255	149	3	)	)	PUNCT
bjmsr-2255	149	4	establishes	establish	VERB
bjmsr-2255	149	5	a	a	DET
bjmsr-2255	149	6	positive	positive	ADJ
bjmsr-2255	149	7	correlation	correlation	NOUN
bjmsr-2255	149	8	between	between	ADP
bjmsr-2255	149	9	tur	tur	PRON
bjmsr-2255	149	10	and	and	CCONJ
bjmsr-2255	149	11	sat	sit	VERB
bjmsr-2255	149	12	.	.	PUNCT
bjmsr-2255	150	1	this	this	DET
bjmsr-2255	150	2	relationship	relationship	NOUN
bjmsr-2255	150	3	underscores	underscore	VERB
bjmsr-2255	150	4	the	the	DET
bjmsr-2255	150	5	intrinsic	intrinsic	ADJ
bjmsr-2255	150	6	link	link	NOUN
bjmsr-2255	150	7	between	between	ADP
bjmsr-2255	150	8	tur	tur	PROPN
bjmsr-2255	150	9	and	and	CCONJ
bjmsr-2255	150	10	the	the	DET
bjmsr-2255	150	11	perception	perception	NOUN
bjmsr-2255	150	12	of	of	ADP
bjmsr-2255	150	13	service	service	NOUN
bjmsr-2255	150	14	quality	quality	NOUN
bjmsr-2255	150	15	,	,	PUNCT
bjmsr-2255	150	16	with	with	ADP
bjmsr-2255	150	17	tur	tur	X
bjmsr-2255	150	18	serving	serve	VERB
bjmsr-2255	150	19	as	as	ADP
bjmsr-2255	150	20	a	a	DET
bjmsr-2255	150	21	facilitator	facilitator	NOUN
bjmsr-2255	150	22	of	of	ADP
bjmsr-2255	150	23	sat	sit	VERB
bjmsr-2255	150	24	.	.	PUNCT
bjmsr-2255	151	1	additionally	additionally	ADV
bjmsr-2255	151	2	,	,	PUNCT
bjmsr-2255	151	3	in	in	ADP
bjmsr-2255	151	4	the	the	DET
bjmsr-2255	151	5	extremely	extremely	ADV
bjmsr-2255	151	6	competitive	competitive	ADJ
bjmsr-2255	151	7	telecommunications	telecommunication	NOUN
bjmsr-2255	151	8	market	market	NOUN
bjmsr-2255	151	9	,	,	PUNCT
bjmsr-2255	151	10	where	where	SCONJ
bjmsr-2255	151	11	subscriber	subscriber	NOUN
bjmsr-2255	151	12	churn	churn	NOUN
bjmsr-2255	151	13	rates	rate	NOUN
bjmsr-2255	151	14	can	can	AUX
bjmsr-2255	151	15	range	range	VERB
bjmsr-2255	151	16	from	from	ADP
bjmsr-2255	151	17	2	2	NUM
bjmsr-2255	151	18	to	to	PART
bjmsr-2255	151	19	4	4	NUM
bjmsr-2255	151	20	percent	percent	NOUN
bjmsr-2255	151	21	monthly	monthly	ADV
bjmsr-2255	151	22	(	(	PUNCT
bjmsr-2255	151	23	chen	chen	PROPN
bjmsr-2255	151	24	&	&	CCONJ
bjmsr-2255	151	25	chang	chang	PROPN
bjmsr-2255	151	26	,	,	PUNCT
bjmsr-2255	151	27	2012	2012	NUM
bjmsr-2255	151	28	)	)	PUNCT
bjmsr-2255	151	29	,	,	PUNCT
bjmsr-2255	151	30	maintaining	maintain	VERB
bjmsr-2255	151	31	subscriber	subscriber	NOUN
bjmsr-2255	151	32	’s	’s	PART
bjmsr-2255	151	33	cusl	cusl	NOUN
bjmsr-2255	151	34	becomes	become	VERB
bjmsr-2255	151	35	imperative	imperative	ADJ
bjmsr-2255	151	36	for	for	ADP
bjmsr-2255	151	37	telecom	telecom	NOUN
bjmsr-2255	151	38	firms	firm	NOUN
bjmsr-2255	151	39	.	.	PUNCT
bjmsr-2255	152	1	this	this	DET
bjmsr-2255	152	2	challenge	challenge	NOUN
bjmsr-2255	152	3	is	be	AUX
bjmsr-2255	152	4	equally	equally	ADV
bjmsr-2255	152	5	pronounced	pronounce	VERB
bjmsr-2255	152	6	in	in	ADP
bjmsr-2255	152	7	oman	oman	NOUN
bjmsr-2255	152	8	,	,	PUNCT
bjmsr-2255	152	9	where	where	SCONJ
bjmsr-2255	152	10	telecom	telecom	NOUN
bjmsr-2255	152	11	providers	provider	NOUN
bjmsr-2255	152	12	like	like	ADP
bjmsr-2255	152	13	omantel	omantel	NOUN
bjmsr-2255	152	14	,	,	PUNCT
bjmsr-2255	152	15	ooredoo	ooredoo	ADJ
bjmsr-2255	152	16	,	,	PUNCT
bjmsr-2255	152	17	and	and	CCONJ
bjmsr-2255	152	18	vodafone	vodafone	NOUN
bjmsr-2255	152	19	strive	strive	VERB
bjmsr-2255	152	20	to	to	PART
bjmsr-2255	152	21	retain	retain	VERB
bjmsr-2255	152	22	loyal	loyal	ADJ
bjmsr-2255	152	23	subscribers	subscriber	NOUN
bjmsr-2255	152	24	amidst	amidst	ADP
bjmsr-2255	152	25	intense	intense	ADJ
bjmsr-2255	152	26	competition	competition	NOUN
bjmsr-2255	152	27	.	.	PUNCT
bjmsr-2255	153	1	furthermore	furthermore	ADV
bjmsr-2255	153	2	,	,	PUNCT
bjmsr-2255	153	3	studies	study	NOUN
bjmsr-2255	153	4	conducted	conduct	VERB
bjmsr-2255	153	5	in	in	ADP
bjmsr-2255	153	6	various	various	ADJ
bjmsr-2255	153	7	contexts	contexts	NOUN
bjmsr-2255	153	8	,	,	PUNCT
bjmsr-2255	153	9	such	such	ADJ
bjmsr-2255	153	10	as	as	ADP
bjmsr-2255	153	11	the	the	DET
bjmsr-2255	153	12	estonian	estonian	ADJ
bjmsr-2255	153	13	telecommunications	telecommunication	NOUN
bjmsr-2255	153	14	industry	industry	NOUN
bjmsr-2255	153	15	(	(	PUNCT
bjmsr-2255	153	16	mohammed	mohammed	PROPN
bjmsr-2255	153	17	&	&	CCONJ
bjmsr-2255	153	18	shahin	shahin	PROPN
bjmsr-2255	153	19	,	,	PUNCT
bjmsr-2255	153	20	2020	2020	NUM
bjmsr-2255	153	21	)	)	PUNCT
bjmsr-2255	153	22	and	and	CCONJ
bjmsr-2255	153	23	the	the	DET
bjmsr-2255	153	24	taiwanese	taiwanese	ADJ
bjmsr-2255	153	25	telecommunications	telecommunication	NOUN
bjmsr-2255	153	26	market	market	NOUN
bjmsr-2255	153	27	(	(	PUNCT
bjmsr-2255	153	28	chen	chen	PROPN
bjmsr-2255	153	29	&	&	CCONJ
bjmsr-2255	153	30	chang	chang	PROPN
bjmsr-2255	153	31	,	,	PUNCT
bjmsr-2255	153	32	2012	2012	NUM
bjmsr-2255	153	33	)	)	PUNCT
bjmsr-2255	153	34	,	,	PUNCT
bjmsr-2255	153	35	highlight	highlight	VERB
bjmsr-2255	153	36	the	the	DET
bjmsr-2255	153	37	challenges	challenge	NOUN
bjmsr-2255	153	38	telecom	telecom	NOUN
bjmsr-2255	153	39	providers	provider	NOUN
bjmsr-2255	153	40	face	face	VERB
bjmsr-2255	153	41	in	in	ADP
bjmsr-2255	153	42	retaining	retain	VERB
bjmsr-2255	153	43	loyal	loyal	ADJ
bjmsr-2255	153	44	subscribers	subscriber	NOUN
bjmsr-2255	153	45	amidst	amidst	ADP
bjmsr-2255	153	46	intense	intense	ADJ
bjmsr-2255	153	47	competition	competition	NOUN
bjmsr-2255	153	48	.	.	PUNCT
bjmsr-2255	154	1	these	these	DET
bjmsr-2255	154	2	challenges	challenge	NOUN
bjmsr-2255	154	3	are	be	AUX
bjmsr-2255	154	4	mirrored	mirror	VERB
bjmsr-2255	154	5	in	in	ADP
bjmsr-2255	154	6	oman	oman	NOUN
bjmsr-2255	154	7	,	,	PUNCT
bjmsr-2255	154	8	where	where	SCONJ
bjmsr-2255	154	9	a	a	DET
bjmsr-2255	154	10	rapidly	rapidly	ADV
bjmsr-2255	154	11	evolving	evolve	VERB
bjmsr-2255	154	12	market	market	NOUN
bjmsr-2255	154	13	and	and	CCONJ
bjmsr-2255	154	14	discerning	discern	VERB
bjmsr-2255	154	15	customer	customer	NOUN
bjmsr-2255	154	16	base	base	NOUN
bjmsr-2255	154	17	make	make	VERB
bjmsr-2255	154	18	subscriber	subscriber	NOUN
bjmsr-2255	154	19	loyalty	loyalty	NOUN
bjmsr-2255	154	20	a	a	DET
bjmsr-2255	154	21	critical	critical	ADJ
bjmsr-2255	154	22	factor	factor	NOUN
bjmsr-2255	154	23	for	for	ADP
bjmsr-2255	154	24	sustaining	sustain	VERB
bjmsr-2255	154	25	competitive	competitive	ADJ
bjmsr-2255	154	26	advantage	advantage	NOUN
bjmsr-2255	154	27	.	.	PUNCT
bjmsr-2255	155	1	moreover	moreover	ADV
bjmsr-2255	155	2	,	,	PUNCT
bjmsr-2255	155	3	a	a	DET
bjmsr-2255	155	4	growing	grow	VERB
bjmsr-2255	155	5	body	body	NOUN
bjmsr-2255	155	6	of	of	ADP
bjmsr-2255	155	7	literature	literature	NOUN
bjmsr-2255	155	8	(	(	PUNCT
bjmsr-2255	155	9	demir	demir	PROPN
bjmsr-2255	155	10	et	et	PROPN
bjmsr-2255	155	11	al	al	PROPN
bjmsr-2255	155	12	.	.	PROPN
bjmsr-2255	155	13	,	,	PUNCT
bjmsr-2255	155	14	2021	2021	NUM
bjmsr-2255	155	15	;	;	PUNCT
bjmsr-2255	155	16	liu	liu	PROPN
bjmsr-2255	155	17	&	&	CCONJ
bjmsr-2255	155	18	tang	tang	PROPN
bjmsr-2255	155	19	,	,	PUNCT
bjmsr-2255	155	20	2018	2018	NUM
bjmsr-2255	155	21	;	;	PUNCT
bjmsr-2255	155	22	selim	selim	PROPN
bjmsr-2255	155	23	et	et	PROPN
bjmsr-2255	155	24	al	al	PROPN
bjmsr-2255	155	25	.	.	PROPN
bjmsr-2255	155	26	,	,	PUNCT
bjmsr-2255	155	27	2022	2022	NUM
bjmsr-2255	155	28	;	;	PUNCT
bjmsr-2255	155	29	soleimani	soleimani	PROPN
bjmsr-2255	155	30	,	,	PUNCT
bjmsr-2255	155	31	2022	2022	NUM
bjmsr-2255	155	32	;	;	PUNCT
bjmsr-2255	155	33	venkatakrishnan	venkatakrishnan	NOUN
bjmsr-2255	155	34	et	et	NOUN
bjmsr-2255	155	35	al	al	PROPN
bjmsr-2255	155	36	.	.	PROPN
bjmsr-2255	155	37	,	,	PUNCT
bjmsr-2255	155	38	2023a	2023a	NUM
bjmsr-2255	155	39	)	)	PUNCT
bjmsr-2255	155	40	consistently	consistently	ADV
bjmsr-2255	155	41	demonstrates	demonstrate	VERB
bjmsr-2255	155	42	a	a	DET
bjmsr-2255	155	43	positive	positive	ADJ
bjmsr-2255	155	44	association	association	NOUN
bjmsr-2255	155	45	between	between	ADP
bjmsr-2255	155	46	tur	tur	PROPN
bjmsr-2255	155	47	and	and	CCONJ
bjmsr-2255	155	48	sat	sit	VERB
bjmsr-2255	155	49	in	in	ADP
bjmsr-2255	155	50	different	different	ADJ
bjmsr-2255	155	51	contexts	context	NOUN
bjmsr-2255	155	52	and	and	CCONJ
bjmsr-2255	155	53	including	include	VERB
bjmsr-2255	155	54	the	the	DET
bjmsr-2255	155	55	telecommunication	telecommunication	NOUN
bjmsr-2255	155	56	sector	sector	NOUN
bjmsr-2255	155	57	.	.	PUNCT
bjmsr-2255	156	1	this	this	DET
bjmsr-2255	156	2	association	association	NOUN
bjmsr-2255	156	3	is	be	AUX
bjmsr-2255	156	4	particularly	particularly	ADV
bjmsr-2255	156	5	pertinent	pertinent	ADJ
bjmsr-2255	156	6	in	in	ADP
bjmsr-2255	156	7	the	the	DET
bjmsr-2255	156	8	telecommunications	telecommunications	NOUN
bjmsr-2255	156	9	domain	domain	NOUN
bjmsr-2255	156	10	in	in	ADP
bjmsr-2255	156	11	oman	oman	NOUN
bjmsr-2255	156	12	,	,	PUNCT
bjmsr-2255	156	13	where	where	SCONJ
bjmsr-2255	156	14	subscribers	subscriber	NOUN
bjmsr-2255	156	15	rely	rely	VERB
bjmsr-2255	156	16	heavily	heavily	ADV
bjmsr-2255	156	17	on	on	ADP
bjmsr-2255	156	18	operators	operator	NOUN
bjmsr-2255	156	19	for	for	ADP
bjmsr-2255	156	20	essential	essential	ADJ
bjmsr-2255	156	21	services	service	NOUN
bjmsr-2255	156	22	.	.	PUNCT
bjmsr-2255	157	1	mobile	mobile	ADJ
bjmsr-2255	157	2	communication	communication	NOUN
bjmsr-2255	157	3	has	have	AUX
bjmsr-2255	157	4	become	become	VERB
bjmsr-2255	157	5	ubiquitous	ubiquitous	ADJ
bjmsr-2255	157	6	in	in	ADP
bjmsr-2255	157	7	the	the	DET
bjmsr-2255	157	8	digital	digital	ADJ
bjmsr-2255	157	9	era	era	NOUN
bjmsr-2255	157	10	,	,	PUNCT
bjmsr-2255	157	11	serving	serve	VERB
bjmsr-2255	157	12	as	as	ADP
bjmsr-2255	157	13	the	the	DET
bjmsr-2255	157	14	hub	hub	NOUN
bjmsr-2255	157	15	of	of	ADP
bjmsr-2255	157	16	connectivity	connectivity	NOUN
bjmsr-2255	157	17	in	in	ADP
bjmsr-2255	157	18	both	both	CCONJ
bjmsr-2255	157	19	personal	personal	ADJ
bjmsr-2255	157	20	and	and	CCONJ
bjmsr-2255	157	21	business	business	NOUN
bjmsr-2255	157	22	contexts	contexts	NOUN
bjmsr-2255	157	23	.	.	PUNCT
bjmsr-2255	158	1	in	in	ADP
bjmsr-2255	158	2	summary	summary	NOUN
bjmsr-2255	158	3	,	,	PUNCT
bjmsr-2255	158	4	in	in	ADP
bjmsr-2255	158	5	the	the	DET
bjmsr-2255	158	6	telecommunications	telecommunications	NOUN
bjmsr-2255	158	7	sector	sector	NOUN
bjmsr-2255	158	8	,	,	PUNCT
bjmsr-2255	158	9	the	the	DET
bjmsr-2255	158	10	subscriber	subscriber	NOUN
bjmsr-2255	158	11	's	's	PART
bjmsr-2255	158	12	tur	tur	NOUN
bjmsr-2255	158	13	in	in	ADP
bjmsr-2255	158	14	the	the	DET
bjmsr-2255	158	15	operator	operator	NOUN
bjmsr-2255	158	16	mitigates	mitigate	VERB
bjmsr-2255	158	17	uncertainty	uncertainty	NOUN
bjmsr-2255	158	18	associated	associate	VERB
bjmsr-2255	158	19	with	with	ADP
bjmsr-2255	158	20	past	past	ADJ
bjmsr-2255	158	21	or	or	CCONJ
bjmsr-2255	158	22	future	future	ADJ
bjmsr-2255	158	23	services	service	NOUN
bjmsr-2255	158	24	.	.	PUNCT
bjmsr-2255	159	1	by	by	ADP
bjmsr-2255	159	2	reducing	reduce	VERB
bjmsr-2255	159	3	operator	operator	NOUN
bjmsr-2255	159	4	uncertainty	uncertainty	NOUN
bjmsr-2255	159	5	,	,	PUNCT
bjmsr-2255	159	6	trust	trust	NOUN
bjmsr-2255	159	7	facilitates	facilitate	VERB
bjmsr-2255	159	8	the	the	DET
bjmsr-2255	159	9	development	development	NOUN
bjmsr-2255	159	10	of	of	ADP
bjmsr-2255	159	11	strong	strong	ADJ
bjmsr-2255	159	12	subscriber	subscriber	NOUN
bjmsr-2255	159	13	-	-	PUNCT
bjmsr-2255	159	14	operator	operator	NOUN
bjmsr-2255	159	15	relationships	relationship	NOUN
bjmsr-2255	159	16	,	,	PUNCT
bjmsr-2255	159	17	leading	lead	VERB
bjmsr-2255	159	18	to	to	ADP
bjmsr-2255	159	19	increased	increase	VERB
bjmsr-2255	159	20	subscription	subscription	NOUN
bjmsr-2255	159	21	continuity	continuity	NOUN
bjmsr-2255	159	22	and	and	CCONJ
bjmsr-2255	159	23	decreased	decrease	VERB
bjmsr-2255	159	24	churn	churn	NOUN
bjmsr-2255	159	25	rates	rate	NOUN
bjmsr-2255	159	26	in	in	ADP
bjmsr-2255	159	27	the	the	DET
bjmsr-2255	159	28	omani	omani	ADJ
bjmsr-2255	159	29	context	context	NOUN
bjmsr-2255	159	30	.	.	PUNCT
bjmsr-2255	160	1	hence	hence	ADV
bjmsr-2255	160	2	,	,	PUNCT
bjmsr-2255	160	3	we	we	PRON
bjmsr-2255	160	4	propose	propose	VERB
bjmsr-2255	160	5	the	the	DET
bjmsr-2255	160	6	following	follow	VERB
bjmsr-2255	160	7	hypothesis	hypothesis	NOUN
bjmsr-2255	160	8	:	:	PUNCT
bjmsr-2255	160	9	h3	h3	VERB
bjmsr-2255	160	10	:	:	PUNCT
bjmsr-2255	160	11	there	there	PRON
bjmsr-2255	160	12	is	be	VERB
bjmsr-2255	160	13	a	a	DET
bjmsr-2255	160	14	statistically	statistically	ADV
bjmsr-2255	160	15	positive	positive	ADJ
bjmsr-2255	160	16	relationship	relationship	NOUN
bjmsr-2255	160	17	between	between	ADP
bjmsr-2255	160	18	subscribers	subscriber	NOUN
bjmsr-2255	160	19	'	'	PART
bjmsr-2255	160	20	trust	trust	NOUN
bjmsr-2255	160	21	(	(	PUNCT
bjmsr-2255	160	22	tur	tur	INTJ
bjmsr-2255	160	23	)	)	PUNCT
bjmsr-2255	160	24	in	in	ADP
bjmsr-2255	160	25	the	the	DET
bjmsr-2255	160	26	omani	omani	ADJ
bjmsr-2255	160	27	telecom	telecom	NOUN
bjmsr-2255	160	28	sector	sector	NOUN
bjmsr-2255	160	29	and	and	CCONJ
bjmsr-2255	160	30	subscribers	subscriber	NOUN
bjmsr-2255	160	31	'	'	PART
bjmsr-2255	160	32	satisfaction	satisfaction	NOUN
bjmsr-2255	160	33	(	(	PUNCT
bjmsr-2255	160	34	sat	sit	VERB
bjmsr-2255	160	35	)	)	PUNCT
bjmsr-2255	160	36	subscriber	subscriber	NOUN
bjmsr-2255	160	37	’s	’s	PART
bjmsr-2255	160	38	trust	trust	NOUN
bjmsr-2255	160	39	(	(	PUNCT
bjmsr-2255	160	40	tur	tur	INTJ
bjmsr-2255	160	41	)	)	PUNCT
bjmsr-2255	160	42	and	and	CCONJ
bjmsr-2255	160	43	loyalty	loyalty	NOUN
bjmsr-2255	160	44	(	(	PUNCT
bjmsr-2255	160	45	cusl	cusl	NOUN
bjmsr-2255	160	46	)	)	PUNCT
bjmsr-2255	160	47	relationship	relationship	NOUN
bjmsr-2255	160	48	customer	customer	NOUN
bjmsr-2255	160	49	loyalty	loyalty	NOUN
bjmsr-2255	160	50	,	,	PUNCT
bjmsr-2255	160	51	often	often	ADV
bjmsr-2255	160	52	indicated	indicate	VERB
bjmsr-2255	160	53	by	by	ADP
bjmsr-2255	160	54	recurring	recur	VERB
bjmsr-2255	160	55	purchases	purchase	NOUN
bjmsr-2255	160	56	from	from	ADP
bjmsr-2255	160	57	the	the	DET
bjmsr-2255	160	58	same	same	ADJ
bjmsr-2255	160	59	business	business	NOUN
bjmsr-2255	160	60	,	,	PUNCT
bjmsr-2255	160	61	signifies	signify	VERB
bjmsr-2255	160	62	a	a	DET
bjmsr-2255	160	63	significant	significant	ADJ
bjmsr-2255	160	64	aspect	aspect	NOUN
bjmsr-2255	160	65	of	of	ADP
bjmsr-2255	160	66	consumer	consumer	NOUN
bjmsr-2255	160	67	behavior	behavior	NOUN
bjmsr-2255	160	68	(	(	PUNCT
bjmsr-2255	160	69	aslam	aslam	PROPN
bjmsr-2255	160	70	et	et	PROPN
bjmsr-2255	160	71	al	al	PROPN
bjmsr-2255	160	72	.	.	PROPN
bjmsr-2255	160	73	,	,	PUNCT
bjmsr-2255	160	74	2020	2020	NUM
bjmsr-2255	160	75	)	)	PUNCT
bjmsr-2255	160	76	.	.	PUNCT
bjmsr-2255	161	1	in	in	ADP
bjmsr-2255	161	2	this	this	DET
bjmsr-2255	161	3	study	study	NOUN
bjmsr-2255	161	4	,	,	PUNCT
bjmsr-2255	161	5	subscriber	subscriber	NOUN
bjmsr-2255	161	6	trust	trust	NOUN
bjmsr-2255	161	7	is	be	AUX
bjmsr-2255	161	8	operationalized	operationalize	VERB
bjmsr-2255	161	9	as	as	ADP
bjmsr-2255	161	10	continued	continue	VERB
bjmsr-2255	161	11	subscription	subscription	NOUN
bjmsr-2255	161	12	with	with	ADP
bjmsr-2255	161	13	the	the	DET
bjmsr-2255	161	14	same	same	ADJ
bjmsr-2255	161	15	service	service	NOUN
bjmsr-2255	161	16	provider	provider	NOUN
bjmsr-2255	161	17	and	and	CCONJ
bjmsr-2255	161	18	the	the	DET
bjmsr-2255	161	19	reluctance	reluctance	NOUN
bjmsr-2255	161	20	to	to	PART
bjmsr-2255	161	21	switch	switch	VERB
bjmsr-2255	161	22	to	to	ADP
bjmsr-2255	161	23	a	a	DET
bjmsr-2255	161	24	competitor	competitor	NOUN
bjmsr-2255	161	25	.	.	PUNCT
bjmsr-2255	162	1	overcoming	overcome	VERB
bjmsr-2255	162	2	challenges	challenge	NOUN
bjmsr-2255	162	3	to	to	PART
bjmsr-2255	162	4	foster	foster	VERB
bjmsr-2255	162	5	consumer	consumer	NOUN
bjmsr-2255	162	6	loyalty	loyalty	NOUN
bjmsr-2255	162	7	in	in	ADP
bjmsr-2255	162	8	businessto	businessto	NOUN
bjmsr-2255	162	9	-	-	PUNCT
bjmsr-2255	162	10	customer	customer	NOUN
bjmsr-2255	162	11	e	e	NOUN
bjmsr-2255	162	12	-	-	NOUN
bjmsr-2255	162	13	commerce	commerce	NOUN
bjmsr-2255	162	14	is	be	AUX
bjmsr-2255	162	15	imperative	imperative	ADJ
bjmsr-2255	162	16	for	for	ADP
bjmsr-2255	162	17	service	service	NOUN
bjmsr-2255	162	18	providers	provider	NOUN
bjmsr-2255	162	19	(	(	PUNCT
bjmsr-2255	162	20	eid	eid	PROPN
bjmsr-2255	162	21	,	,	PUNCT
bjmsr-2255	162	22	2011	2011	NUM
bjmsr-2255	162	23	)	)	PUNCT
bjmsr-2255	162	24	.	.	PUNCT
bjmsr-2255	163	1	moreover	moreover	ADV
bjmsr-2255	163	2	,	,	PUNCT
bjmsr-2255	163	3	subscriber	subscriber	NOUN
bjmsr-2255	163	4	trust	trust	NOUN
bjmsr-2255	163	5	fosters	foster	VERB
bjmsr-2255	163	6	customer	customer	NOUN
bjmsr-2255	163	7	loyalty	loyalty	NOUN
bjmsr-2255	163	8	,	,	PUNCT
bjmsr-2255	163	9	enabling	enable	VERB
bjmsr-2255	163	10	service	service	NOUN
bjmsr-2255	163	11	providers	provider	NOUN
bjmsr-2255	163	12	to	to	PART
bjmsr-2255	163	13	establish	establish	VERB
bjmsr-2255	163	14	enduring	endure	VERB
bjmsr-2255	163	15	customer	customer	NOUN
bjmsr-2255	163	16	connections	connection	NOUN
bjmsr-2255	163	17	and	and	CCONJ
bjmsr-2255	163	18	generate	generate	VERB
bjmsr-2255	163	19	revenue	revenue	NOUN
bjmsr-2255	163	20	(	(	PUNCT
bjmsr-2255	163	21	aslam	aslam	PROPN
bjmsr-2255	163	22	et	et	PROPN
bjmsr-2255	163	23	al	al	PROPN
bjmsr-2255	163	24	.	.	PROPN
bjmsr-2255	163	25	,	,	PUNCT
bjmsr-2255	163	26	2020	2020	NUM
bjmsr-2255	163	27	)	)	PUNCT
bjmsr-2255	163	28	.	.	PUNCT
bjmsr-2255	164	1	trust	trust	NOUN
bjmsr-2255	164	2	safeguards	safeguard	NOUN
bjmsr-2255	164	3	relationship	relationship	NOUN
bjmsr-2255	164	4	investments	investment	NOUN
bjmsr-2255	164	5	by	by	ADP
bjmsr-2255	164	6	fostering	foster	VERB
bjmsr-2255	164	7	cooperation	cooperation	NOUN
bjmsr-2255	164	8	with	with	ADP
bjmsr-2255	164	9	exchange	exchange	NOUN
bjmsr-2255	164	10	partners	partner	NOUN
bjmsr-2255	164	11	and	and	CCONJ
bjmsr-2255	164	12	resisting	resist	VERB
bjmsr-2255	164	13	short	short	ADJ
bjmsr-2255	164	14	-	-	PUNCT
bjmsr-2255	164	15	term	term	NOUN
bjmsr-2255	164	16	alternatives	alternative	NOUN
bjmsr-2255	164	17	in	in	ADP
bjmsr-2255	164	18	favor	favor	NOUN
bjmsr-2255	164	19	of	of	ADP
bjmsr-2255	164	20	the	the	DET
bjmsr-2255	164	21	anticipated	anticipate	VERB
bjmsr-2255	164	22	long	long	ADJ
bjmsr-2255	164	23	-	-	PUNCT
bjmsr-2255	164	24	term	term	NOUN
bjmsr-2255	164	25	benefits	benefit	NOUN
bjmsr-2255	164	26	of	of	ADP
bjmsr-2255	164	27	maintaining	maintain	VERB
bjmsr-2255	164	28	existing	exist	VERB
bjmsr-2255	164	29	partnerships	partnership	NOUN
bjmsr-2255	164	30	(	(	PUNCT
bjmsr-2255	164	31	morgan	morgan	PROPN
bjmsr-2255	164	32	&	&	CCONJ
bjmsr-2255	164	33	hunt	hunt	PROPN
bjmsr-2255	164	34	,	,	PUNCT
bjmsr-2255	164	35	1994	1994	NUM
bjmsr-2255	164	36	)	)	PUNCT
bjmsr-2255	164	37	.	.	PUNCT
bjmsr-2255	165	1	chandrasekhar	chandrasekhar	PROPN
bjmsr-2255	165	2	et	et	PROPN
bjmsr-2255	165	3	al	al	PROPN
bjmsr-2255	165	4	.	.	PROPN
bjmsr-2255	166	1	(	(	PUNCT
bjmsr-2255	166	2	2019	2019	NUM
bjmsr-2255	166	3	)	)	PUNCT
bjmsr-2255	166	4	emphasize	emphasize	VERB
bjmsr-2255	166	5	paying	pay	VERB
bjmsr-2255	166	6	thorough	thorough	ADJ
bjmsr-2255	166	7	attention	attention	NOUN
bjmsr-2255	166	8	to	to	ADP
bjmsr-2255	166	9	the	the	DET
bjmsr-2255	166	10	factors	factor	NOUN
bjmsr-2255	166	11	of	of	ADP
bjmsr-2255	166	12	trust	trust	NOUN
bjmsr-2255	166	13	and	and	CCONJ
bjmsr-2255	166	14	loyalty	loyalty	NOUN
bjmsr-2255	166	15	from	from	ADP
bjmsr-2255	166	16	the	the	DET
bjmsr-2255	166	17	management	management	NOUN
bjmsr-2255	166	18	perspective	perspective	NOUN
bjmsr-2255	166	19	to	to	PART
bjmsr-2255	166	20	ensure	ensure	VERB
bjmsr-2255	166	21	business	business	NOUN
bjmsr-2255	166	22	survival	survival	NOUN
bjmsr-2255	166	23	and	and	CCONJ
bjmsr-2255	166	24	sustainability	sustainability	NOUN
bjmsr-2255	166	25	of	of	ADP
bjmsr-2255	166	26	operations	operation	NOUN
bjmsr-2255	166	27	.	.	PUNCT
bjmsr-2255	167	1	consistent	consistent	ADJ
bjmsr-2255	167	2	with	with	ADP
bjmsr-2255	167	3	prior	prior	ADJ
bjmsr-2255	167	4	research	research	NOUN
bjmsr-2255	167	5	findings	finding	NOUN
bjmsr-2255	167	6	,	,	PUNCT
bjmsr-2255	167	7	a	a	DET
bjmsr-2255	167	8	positive	positive	ADJ
bjmsr-2255	167	9	correlation	correlation	NOUN
bjmsr-2255	167	10	is	be	AUX
bjmsr-2255	167	11	observed	observe	VERB
bjmsr-2255	167	12	between	between	ADP
bjmsr-2255	167	13	customer	customer	NOUN
bjmsr-2255	167	14	trust	trust	NOUN
bjmsr-2255	167	15	in	in	ADP
bjmsr-2255	167	16	the	the	DET
bjmsr-2255	167	17	service	service	NOUN
bjmsr-2255	167	18	provider	provider	NOUN
bjmsr-2255	167	19	and	and	CCONJ
bjmsr-2255	167	20	consumer	consumer	NOUN
bjmsr-2255	167	21	loyalty	loyalty	NOUN
bjmsr-2255	167	22	(	(	PUNCT
bjmsr-2255	167	23	aslam	aslam	PROPN
bjmsr-2255	167	24	et	et	PROPN
bjmsr-2255	167	25	al	al	PROPN
bjmsr-2255	167	26	.	.	PROPN
bjmsr-2255	167	27	,	,	PUNCT
bjmsr-2255	167	28	2020	2020	NUM
bjmsr-2255	167	29	;	;	PUNCT
bjmsr-2255	167	30	deng	deng	PROPN
bjmsr-2255	167	31	et	et	PROPN
bjmsr-2255	167	32	al	al	PROPN
bjmsr-2255	167	33	.	.	PROPN
bjmsr-2255	167	34	,	,	PUNCT
bjmsr-2255	167	35	2010	2010	NUM
bjmsr-2255	167	36	;	;	PUNCT
bjmsr-2255	167	37	ofori	ofori	ADV
bjmsr-2255	167	38	et	et	PROPN
bjmsr-2255	167	39	al	al	PROPN
bjmsr-2255	167	40	.	.	PROPN
bjmsr-2255	167	41	,	,	PUNCT
bjmsr-2255	167	42	2018	2018	NUM
bjmsr-2255	167	43	;	;	PUNCT
bjmsr-2255	167	44	susanti	susanti	X
bjmsr-2255	167	45	et	et	PROPN
bjmsr-2255	167	46	al	al	PROPN
bjmsr-2255	167	47	.	.	PROPN
bjmsr-2255	167	48	,	,	PUNCT
bjmsr-2255	167	49	2018	2018	NUM
bjmsr-2255	167	50	)	)	PUNCT
bjmsr-2255	167	51	.	.	PUNCT
bjmsr-2255	168	1	trust	trust	NOUN
bjmsr-2255	168	2	plays	play	VERB
bjmsr-2255	168	3	a	a	DET
bjmsr-2255	168	4	pivotal	pivotal	ADJ
bjmsr-2255	168	5	role	role	NOUN
bjmsr-2255	168	6	in	in	ADP
bjmsr-2255	168	7	consumers	consumer	NOUN
bjmsr-2255	168	8	’	'	PUNCT
bjmsr-2255	168	9	evaluations	evaluation	NOUN
bjmsr-2255	168	10	of	of	ADP
bjmsr-2255	168	11	service	service	NOUN
bjmsr-2255	168	12	outcomes	outcome	NOUN
bjmsr-2255	168	13	,	,	PUNCT
bjmsr-2255	168	14	including	include	VERB
bjmsr-2255	168	15	sat	sit	VERB
bjmsr-2255	168	16	(	(	PUNCT
bjmsr-2255	168	17	morgan	morgan	PROPN
bjmsr-2255	168	18	&	&	CCONJ
bjmsr-2255	168	19	hunt	hunt	PROPN
bjmsr-2255	168	20	,	,	PUNCT
bjmsr-2255	168	21	1994	1994	NUM
bjmsr-2255	168	22	)	)	PUNCT
bjmsr-2255	168	23	.	.	PUNCT
bjmsr-2255	169	1	for	for	ADP
bjmsr-2255	169	2	instance	instance	NOUN
bjmsr-2255	169	3	,	,	PUNCT
bjmsr-2255	169	4	in	in	ADP
bjmsr-2255	169	5	the	the	DET
bjmsr-2255	169	6	contemporary	contemporary	ADJ
bjmsr-2255	169	7	work	work	NOUN
bjmsr-2255	169	8	of	of	ADP
bjmsr-2255	169	9	orazgaliyeva	orazgaliyeva	PROPN
bjmsr-2255	169	10	et	et	PROPN
bjmsr-2255	169	11	al	al	PROPN
bjmsr-2255	169	12	.	.	PROPN
bjmsr-2255	169	13	(	(	PUNCT
bjmsr-2255	169	14	2024	2024	NUM
bjmsr-2255	169	15	)	)	PUNCT
bjmsr-2255	169	16	,	,	PUNCT
bjmsr-2255	169	17	the	the	DET
bjmsr-2255	169	18	authors	author	NOUN
bjmsr-2255	169	19	reveal	reveal	VERB
bjmsr-2255	169	20	a	a	DET
bjmsr-2255	169	21	positive	positive	ADJ
bjmsr-2255	169	22	and	and	CCONJ
bjmsr-2255	169	23	significant	significant	ADJ
bjmsr-2255	169	24	correlation	correlation	NOUN
bjmsr-2255	169	25	between	between	ADP
bjmsr-2255	169	26	trust	trust	NOUN
bjmsr-2255	169	27	and	and	CCONJ
bjmsr-2255	169	28	customer	customer	NOUN
bjmsr-2255	169	29	loyalty	loyalty	NOUN
bjmsr-2255	169	30	.	.	PUNCT
bjmsr-2255	170	1	also	also	ADV
bjmsr-2255	170	2	,	,	PUNCT
bjmsr-2255	170	3	they	they	PRON
bjmsr-2255	170	4	address	address	VERB
bjmsr-2255	170	5	that	that	SCONJ
bjmsr-2255	170	6	cultivating	cultivate	VERB
bjmsr-2255	170	7	customer	customer	NOUN
bjmsr-2255	170	8	trust	trust	NOUN
bjmsr-2255	170	9	by	by	ADP
bjmsr-2255	170	10	raising	raise	VERB
bjmsr-2255	170	11	their	their	PRON
bjmsr-2255	170	12	awareness	awareness	NOUN
bjmsr-2255	170	13	can	can	AUX
bjmsr-2255	170	14	be	be	AUX
bjmsr-2255	170	15	a	a	DET
bjmsr-2255	170	16	game	game	NOUN
bjmsr-2255	170	17	-	-	PUNCT
bjmsr-2255	170	18	changer	changer	NOUN
bjmsr-2255	170	19	in	in	ADP
bjmsr-2255	170	20	raising	raise	VERB
bjmsr-2255	170	21	their	their	PRON
bjmsr-2255	170	22	loyalty	loyalty	NOUN
bjmsr-2255	170	23	.	.	PUNCT
bjmsr-2255	171	1	in	in	ADP
bjmsr-2255	171	2	recent	recent	ADJ
bjmsr-2255	171	3	work	work	NOUN
bjmsr-2255	171	4	(	(	PUNCT
bjmsr-2255	171	5	muflih	muflih	NOUN
bjmsr-2255	171	6	et	et	PROPN
bjmsr-2255	171	7	al	al	PROPN
bjmsr-2255	171	8	.	.	PROPN
bjmsr-2255	171	9	,	,	PUNCT
bjmsr-2255	171	10	2024	2024	NUM
bjmsr-2255	171	11	)	)	PUNCT
bjmsr-2255	171	12	in	in	ADP
bjmsr-2255	171	13	the	the	DET
bjmsr-2255	171	14	context	context	NOUN
bjmsr-2255	171	15	of	of	ADP
bjmsr-2255	171	16	islamic	islamic	ADJ
bjmsr-2255	171	17	banking	banking	NOUN
bjmsr-2255	171	18	,	,	PUNCT
bjmsr-2255	171	19	the	the	DET
bjmsr-2255	171	20	authors	author	NOUN
bjmsr-2255	171	21	affirm	affirm	VERB
bjmsr-2255	171	22	that	that	SCONJ
bjmsr-2255	171	23	the	the	DET
bjmsr-2255	171	24	trust	trust	NOUN
bjmsr-2255	171	25	of	of	ADP
bjmsr-2255	171	26	entities	entity	NOUN
bjmsr-2255	171	27	and	and	CCONJ
bjmsr-2255	171	28	products	product	NOUN
bjmsr-2255	171	29	in	in	ADP
bjmsr-2255	171	30	islamic	islamic	ADJ
bjmsr-2255	171	31	banks	bank	NOUN
bjmsr-2255	171	32	leads	lead	VERB
bjmsr-2255	171	33	to	to	ADP
bjmsr-2255	171	34	current	current	ADJ
bjmsr-2255	171	35	and	and	CCONJ
bjmsr-2255	171	36	future	future	ADJ
bjmsr-2255	171	37	loyalty	loyalty	NOUN
bjmsr-2255	171	38	of	of	ADP
bjmsr-2255	171	39	customers	customer	NOUN
bjmsr-2255	171	40	as	as	ADP
bjmsr-2255	171	41	those	those	PRON
bjmsr-2255	171	42	who	who	PRON
bjmsr-2255	171	43	have	have	VERB
bjmsr-2255	171	44	this	this	DET
bjmsr-2255	171	45	positive	positive	ADJ
bjmsr-2255	171	46	and	and	CCONJ
bjmsr-2255	171	47	credible	credible	ADJ
bjmsr-2255	171	48	attitude	attitude	NOUN
bjmsr-2255	171	49	are	be	AUX
bjmsr-2255	171	50	more	more	ADV
bjmsr-2255	171	51	likely	likely	ADJ
bjmsr-2255	171	52	to	to	PART
bjmsr-2255	171	53	be	be	AUX
bjmsr-2255	171	54	loyal	loyal	ADJ
bjmsr-2255	171	55	to	to	ADP
bjmsr-2255	171	56	their	their	PRON
bjmsr-2255	171	57	banks	bank	NOUN
bjmsr-2255	171	58	.	.	PUNCT
bjmsr-2255	172	1	similarly	similarly	ADV
bjmsr-2255	172	2	,	,	PUNCT
bjmsr-2255	172	3	in	in	ADP
bjmsr-2255	172	4	the	the	DET
bjmsr-2255	172	5	telecom	telecom	NOUN
bjmsr-2255	172	6	sector	sector	NOUN
bjmsr-2255	172	7	,	,	PUNCT
bjmsr-2255	172	8	customers	customer	NOUN
bjmsr-2255	172	9	with	with	ADP
bjmsr-2255	172	10	positive	positive	ADJ
bjmsr-2255	172	11	and	and	CCONJ
bjmsr-2255	172	12	credible	credible	ADJ
bjmsr-2255	172	13	feelings	feeling	NOUN
bjmsr-2255	172	14	tend	tend	VERB
bjmsr-2255	172	15	to	to	PART
bjmsr-2255	172	16	prove	prove	VERB
bjmsr-2255	172	17	this	this	DET
bjmsr-2255	172	18	trust	trust	NOUN
bjmsr-2255	172	19	in	in	ADP
bjmsr-2255	172	20	their	their	PRON
bjmsr-2255	172	21	operators	operator	NOUN
bjmsr-2255	172	22	by	by	ADP
bjmsr-2255	172	23	renewing	renew	VERB
bjmsr-2255	172	24	their	their	PRON
bjmsr-2255	172	25	contracts	contract	NOUN
bjmsr-2255	172	26	and	and	CCONJ
bjmsr-2255	172	27	speaking	speak	VERB
bjmsr-2255	172	28	positively	positively	ADV
bjmsr-2255	172	29	about	about	ADP
bjmsr-2255	172	30	their	their	PRON
bjmsr-2255	172	31	superiority	superiority	NOUN
bjmsr-2255	172	32	among	among	ADP
bjmsr-2255	172	33	other	other	ADJ
bjmsr-2255	172	34	operator	operator	NOUN
bjmsr-2255	172	35	's	's	PART
bjmsr-2255	172	36	services	service	NOUN
bjmsr-2255	172	37	.	.	PUNCT
bjmsr-2255	173	1	this	this	DET
bjmsr-2255	173	2	dynamic	dynamic	ADJ
bjmsr-2255	173	3	evaluation	evaluation	NOUN
bjmsr-2255	173	4	of	of	ADP
bjmsr-2255	173	5	customers	customer	NOUN
bjmsr-2255	173	6	is	be	AUX
bjmsr-2255	173	7	particularly	particularly	ADV
bjmsr-2255	173	8	relevant	relevant	ADJ
bjmsr-2255	173	9	in	in	ADP
bjmsr-2255	173	10	the	the	DET
bjmsr-2255	173	11	omani	omani	ADJ
bjmsr-2255	173	12	telecom	telecom	NOUN
bjmsr-2255	173	13	market	market	NOUN
bjmsr-2255	173	14	,	,	PUNCT
bjmsr-2255	173	15	where	where	SCONJ
bjmsr-2255	173	16	providers	provider	NOUN
bjmsr-2255	173	17	like	like	ADP
bjmsr-2255	173	18	omantel	omantel	NOUN
bjmsr-2255	173	19	,	,	PUNCT
bjmsr-2255	173	20	ooredoo	ooredoo	ADJ
bjmsr-2255	173	21	,	,	PUNCT
bjmsr-2255	173	22	and	and	CCONJ
bjmsr-2255	173	23	vodafone	vodafone	NOUN
bjmsr-2255	173	24	must	must	AUX
bjmsr-2255	173	25	earn	earn	VERB
bjmsr-2255	173	26	and	and	CCONJ
bjmsr-2255	173	27	maintain	maintain	VERB
bjmsr-2255	173	28	customer	customer	NOUN
bjmsr-2255	173	29	trust	trust	NOUN
bjmsr-2255	173	30	to	to	PART
bjmsr-2255	173	31	ensure	ensure	VERB
bjmsr-2255	173	32	satisfaction	satisfaction	NOUN
bjmsr-2255	173	33	and	and	CCONJ
bjmsr-2255	173	34	loyalty	loyalty	NOUN
bjmsr-2255	173	35	.	.	PUNCT
bjmsr-2255	174	1	failure	failure	NOUN
bjmsr-2255	174	2	to	to	PART
bjmsr-2255	174	3	earn	earn	VERB
bjmsr-2255	174	4	clients	client	NOUN
bjmsr-2255	174	5	'	'	PART
bjmsr-2255	174	6	trust	trust	NOUN
bjmsr-2255	174	7	in	in	ADP
bjmsr-2255	174	8	oman	oman	PROPN
bjmsr-2255	174	9	may	may	AUX
bjmsr-2255	174	10	pose	pose	VERB
bjmsr-2255	174	11	significant	significant	ADJ
bjmsr-2255	174	12	challenges	challenge	NOUN
bjmsr-2255	174	13	in	in	ADP
bjmsr-2255	174	14	satisfying	satisfy	VERB
bjmsr-2255	174	15	their	their	PRON
bjmsr-2255	174	16	needs	need	NOUN
bjmsr-2255	174	17	and	and	CCONJ
bjmsr-2255	174	18	retaining	retain	VERB
bjmsr-2255	174	19	them	they	PRON
bjmsr-2255	174	20	as	as	ADP
bjmsr-2255	174	21	loyal	loyal	ADJ
bjmsr-2255	174	22	subscribers	subscriber	NOUN
bjmsr-2255	174	23	(	(	PUNCT
bjmsr-2255	174	24	ofori	ofori	ADV
bjmsr-2255	174	25	et	et	PROPN
bjmsr-2255	174	26	al	al	PROPN
bjmsr-2255	174	27	.	.	PROPN
bjmsr-2255	174	28	,	,	PUNCT
bjmsr-2255	174	29	2018	2018	NUM
bjmsr-2255	174	30	)	)	PUNCT
bjmsr-2255	174	31	.	.	PUNCT
bjmsr-2255	175	1	furthermore	furthermore	ADV
bjmsr-2255	175	2	,	,	PUNCT
bjmsr-2255	175	3	in	in	ADP
bjmsr-2255	175	4	the	the	DET
bjmsr-2255	175	5	competitive	competitive	ADJ
bjmsr-2255	175	6	telecommunications	telecommunication	NOUN
bjmsr-2255	175	7	market	market	NOUN
bjmsr-2255	175	8	,	,	PUNCT
bjmsr-2255	175	9	telecom	telecom	NOUN
bjmsr-2255	175	10	firms	firm	NOUN
bjmsr-2255	175	11	may	may	AUX
bjmsr-2255	175	12	experience	experience	VERB
bjmsr-2255	175	13	a	a	DET
bjmsr-2255	175	14	loss	loss	NOUN
bjmsr-2255	175	15	of	of	ADP
bjmsr-2255	175	16	2	2	NUM
bjmsr-2255	175	17	to	to	PART
bjmsr-2255	175	18	4	4	NUM
bjmsr-2255	175	19	percent	percent	NOUN
bjmsr-2255	175	20	of	of	ADP
bjmsr-2255	175	21	monthly	monthly	ADJ
bjmsr-2255	175	22	customers	customer	NOUN
bjmsr-2255	175	23	(	(	PUNCT
bjmsr-2255	175	24	chen	chen	PROPN
bjmsr-2255	175	25	&	&	CCONJ
bjmsr-2255	175	26	chang	chang	PROPN
bjmsr-2255	175	27	,	,	PUNCT
bjmsr-2255	175	28	2012	2012	NUM
bjmsr-2255	175	29	)	)	PUNCT
bjmsr-2255	175	30	.	.	PUNCT
bjmsr-2255	176	1	studies	study	NOUN
bjmsr-2255	176	2	,	,	PUNCT
bjmsr-2255	176	3	such	such	ADJ
bjmsr-2255	176	4	as	as	ADP
bjmsr-2255	176	5	those	those	PRON
bjmsr-2255	176	6	examining	examine	VERB
bjmsr-2255	176	7	the	the	DET
bjmsr-2255	176	8	estonian	estonian	ADJ
bjmsr-2255	176	9	and	and	CCONJ
bjmsr-2255	176	10	taiwanese	taiwanese	ADJ
bjmsr-2255	176	11	telecommunications	telecommunication	NOUN
bjmsr-2255	176	12	industries	industry	NOUN
bjmsr-2255	176	13	,	,	PUNCT
bjmsr-2255	176	14	affirm	affirm	NOUN
bjmsr-2255	176	15	telecom	telecom	NOUN
bjmsr-2255	176	16	providers	provider	NOUN
bjmsr-2255	176	17	'	'	PART
bjmsr-2255	176	18	challenges	challenge	NOUN
bjmsr-2255	176	19	in	in	ADP
bjmsr-2255	176	20	retaining	retain	VERB
bjmsr-2255	176	21	loyal	loyal	ADJ
bjmsr-2255	176	22	consumers	consumer	NOUN
bjmsr-2255	176	23	(	(	PUNCT
bjmsr-2255	176	24	chen	chen	PROPN
bjmsr-2255	176	25	&	&	CCONJ
bjmsr-2255	176	26	chang	chang	PROPN
bjmsr-2255	176	27	,	,	PUNCT
bjmsr-2255	176	28	2012	2012	NUM
bjmsr-2255	176	29	;	;	PUNCT
bjmsr-2255	176	30	mohammed	mohammed	PROPN
bjmsr-2255	176	31	&	&	CCONJ
bjmsr-2255	176	32	shahin	shahin	PROPN
bjmsr-2255	176	33	,	,	PUNCT
bjmsr-2255	176	34	2020	2020	NUM
bjmsr-2255	176	35	;	;	PUNCT
bjmsr-2255	176	36	ribeiro	ribeiro	PROPN
bjmsr-2255	176	37	et	et	PROPN
bjmsr-2255	176	38	al	al	PROPN
bjmsr-2255	176	39	.	.	PROPN
bjmsr-2255	176	40	,	,	PUNCT
bjmsr-2255	176	41	2024	2024	NUM
bjmsr-2255	176	42	)	)	PUNCT
bjmsr-2255	176	43	.	.	PUNCT
bjmsr-2255	177	1	similarly	similarly	ADV
bjmsr-2255	177	2	,	,	PUNCT
bjmsr-2255	177	3	providers	provider	NOUN
bjmsr-2255	177	4	in	in	ADP
bjmsr-2255	177	5	the	the	DET
bjmsr-2255	177	6	omani	omani	ADJ
bjmsr-2255	177	7	telecommunications	telecommunications	NOUN
bjmsr-2255	177	8	sector	sector	NOUN
bjmsr-2255	177	9	must	must	AUX
bjmsr-2255	177	10	contend	contend	VERB
bjmsr-2255	177	11	with	with	ADP
bjmsr-2255	177	12	high	high	ADJ
bjmsr-2255	177	13	subscriber	subscriber	NOUN
bjmsr-2255	177	14	churn	churn	NOUN
bjmsr-2255	177	15	rates	rate	NOUN
bjmsr-2255	177	16	.	.	PUNCT
bjmsr-2255	178	1	in	in	ADP
bjmsr-2255	178	2	this	this	DET
bjmsr-2255	178	3	context	context	NOUN
bjmsr-2255	178	4	,	,	PUNCT
bjmsr-2255	178	5	subscriber	subscriber	NOUN
bjmsr-2255	178	6	trust	trust	NOUN
bjmsr-2255	178	7	in	in	ADP
bjmsr-2255	178	8	the	the	DET
bjmsr-2255	178	9	operator	operator	NOUN
bjmsr-2255	178	10	is	be	AUX
bjmsr-2255	178	11	crucial	crucial	ADJ
bjmsr-2255	178	12	in	in	ADP
bjmsr-2255	178	13	mitigating	mitigate	VERB
bjmsr-2255	178	14	uncertainties	uncertainty	NOUN
bjmsr-2255	178	15	associated	associate	VERB
bjmsr-2255	178	16	with	with	ADP
bjmsr-2255	178	17	past	past	ADJ
bjmsr-2255	178	18	or	or	CCONJ
bjmsr-2255	178	19	future	future	ADJ
bjmsr-2255	178	20	services	service	NOUN
bjmsr-2255	178	21	.	.	PUNCT
bjmsr-2255	179	1	reducing	reduce	VERB
bjmsr-2255	179	2	these	these	DET
bjmsr-2255	179	3	uncertainties	uncertainty	NOUN
bjmsr-2255	179	4	can	can	AUX
bjmsr-2255	179	5	lead	lead	VERB
bjmsr-2255	179	6	to	to	ADP
bjmsr-2255	179	7	increased	increase	VERB
bjmsr-2255	179	8	subscription	subscription	NOUN
bjmsr-2255	179	9	continuity	continuity	NOUN
bjmsr-2255	179	10	and	and	CCONJ
bjmsr-2255	179	11	hail	hail	NOUN
bjmsr-2255	179	12	et	et	PROPN
bjmsr-2255	179	13	al	al	PROPN
bjmsr-2255	179	14	.	.	PROPN
bjmsr-2255	179	15	,	,	PUNCT
bjmsr-2255	179	16	bangladesh	bangladesh	PROPN
bjmsr-2255	179	17	journal	journal	NOUN
bjmsr-2255	179	18	of	of	ADP
bjmsr-2255	179	19	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	179	20	scientific	scientific	ADJ
bjmsr-2255	179	21	research	research	NOUN
bjmsr-2255	179	22	9(5	9(5	NUM
bjmsr-2255	179	23	)	)	PUNCT
bjmsr-2255	179	24	(	(	PUNCT
bjmsr-2255	179	25	2024	2024	NUM
bjmsr-2255	179	26	)	)	PUNCT
bjmsr-2255	179	27	,	,	PUNCT
bjmsr-2255	179	28	39	39	NUM
bjmsr-2255	179	29	-	-	SYM
bjmsr-2255	179	30	55	55	NUM
bjmsr-2255	179	31	44	44	NUM
bjmsr-2255	179	32	decreased	decrease	VERB
bjmsr-2255	179	33	operator	operator	NOUN
bjmsr-2255	179	34	switching	switch	VERB
bjmsr-2255	179	35	in	in	ADP
bjmsr-2255	179	36	the	the	DET
bjmsr-2255	179	37	omani	omani	ADJ
bjmsr-2255	179	38	competitive	competitive	ADJ
bjmsr-2255	179	39	market	market	NOUN
bjmsr-2255	179	40	.	.	PUNCT
bjmsr-2255	180	1	thus	thus	ADV
bjmsr-2255	180	2	,	,	PUNCT
bjmsr-2255	180	3	we	we	PRON
bjmsr-2255	180	4	posit	posit	VERB
bjmsr-2255	180	5	the	the	DET
bjmsr-2255	180	6	following	follow	VERB
bjmsr-2255	180	7	hypothesis	hypothesis	NOUN
bjmsr-2255	180	8	:	:	PUNCT
bjmsr-2255	180	9	h4	h4	NOUN
bjmsr-2255	180	10	:	:	PUNCT
bjmsr-2255	180	11	there	there	PRON
bjmsr-2255	180	12	is	be	VERB
bjmsr-2255	180	13	a	a	DET
bjmsr-2255	180	14	statistically	statistically	ADV
bjmsr-2255	180	15	positive	positive	ADJ
bjmsr-2255	180	16	relationship	relationship	NOUN
bjmsr-2255	180	17	between	between	ADP
bjmsr-2255	180	18	trust	trust	NOUN
bjmsr-2255	180	19	in	in	ADP
bjmsr-2255	180	20	the	the	DET
bjmsr-2255	180	21	telecom	telecom	NOUN
bjmsr-2255	180	22	operator	operator	NOUN
bjmsr-2255	180	23	(	(	PUNCT
bjmsr-2255	180	24	tur	tur	NOUN
bjmsr-2255	180	25	)	)	PUNCT
bjmsr-2255	180	26	and	and	CCONJ
bjmsr-2255	180	27	subscriber	subscriber	NOUN
bjmsr-2255	180	28	loyalty	loyalty	NOUN
bjmsr-2255	180	29	(	(	PUNCT
bjmsr-2255	180	30	cusl	cusl	NOUN
bjmsr-2255	180	31	)	)	PUNCT
bjmsr-2255	180	32	in	in	ADP
bjmsr-2255	180	33	the	the	DET
bjmsr-2255	180	34	omani	omani	ADJ
bjmsr-2255	180	35	context	context	NOUN
bjmsr-2255	180	36	materials	material	NOUN
bjmsr-2255	180	37	and	and	CCONJ
bjmsr-2255	180	38	methods	method	NOUN
bjmsr-2255	180	39	the	the	DET
bjmsr-2255	180	40	following	follow	VERB
bjmsr-2255	180	41	subsection	subsection	NOUN
bjmsr-2255	180	42	delineates	delineate	VERB
bjmsr-2255	180	43	the	the	DET
bjmsr-2255	180	44	sample	sample	NOUN
bjmsr-2255	180	45	,	,	PUNCT
bjmsr-2255	180	46	sampling	sample	VERB
bjmsr-2255	180	47	procedures	procedure	NOUN
bjmsr-2255	180	48	,	,	PUNCT
bjmsr-2255	180	49	data	datum	NOUN
bjmsr-2255	180	50	collection	collection	NOUN
bjmsr-2255	180	51	procedures	procedure	NOUN
bjmsr-2255	180	52	,	,	PUNCT
bjmsr-2255	180	53	the	the	DET
bjmsr-2255	180	54	analytical	analytical	ADJ
bjmsr-2255	180	55	tool	tool	NOUN
bjmsr-2255	180	56	used	use	VERB
bjmsr-2255	180	57	,	,	PUNCT
bjmsr-2255	180	58	and	and	CCONJ
bjmsr-2255	180	59	measurement	measurement	NOUN
bjmsr-2255	180	60	items	item	NOUN
bjmsr-2255	180	61	development	development	NOUN
bjmsr-2255	180	62	of	of	ADP
bjmsr-2255	180	63	the	the	DET
bjmsr-2255	180	64	current	current	ADJ
bjmsr-2255	180	65	research	research	NOUN
bjmsr-2255	180	66	.	.	PUNCT
bjmsr-2255	181	1	participant	participant	ADJ
bjmsr-2255	181	2	characteristics	characteristic	NOUN
bjmsr-2255	181	3	to	to	PART
bjmsr-2255	181	4	achieve	achieve	VERB
bjmsr-2255	181	5	the	the	DET
bjmsr-2255	181	6	current	current	ADJ
bjmsr-2255	181	7	research	research	NOUN
bjmsr-2255	181	8	objectives	objective	NOUN
bjmsr-2255	181	9	,	,	PUNCT
bjmsr-2255	181	10	participants	participant	NOUN
bjmsr-2255	181	11	in	in	ADP
bjmsr-2255	181	12	the	the	DET
bjmsr-2255	181	13	survey	survey	NOUN
bjmsr-2255	181	14	were	be	AUX
bjmsr-2255	181	15	carefully	carefully	ADV
bjmsr-2255	181	16	selected	select	VERB
bjmsr-2255	181	17	to	to	ADP
bjmsr-2255	181	18	only	only	ADV
bjmsr-2255	181	19	subscribers	subscriber	NOUN
bjmsr-2255	181	20	to	to	ADP
bjmsr-2255	181	21	the	the	DET
bjmsr-2255	181	22	3	3	NUM
bjmsr-2255	181	23	telecom	telecom	NOUN
bjmsr-2255	181	24	operators	operator	NOUN
bjmsr-2255	181	25	:	:	PUNCT
bjmsr-2255	181	26	omantel	omantel	PROPN
bjmsr-2255	181	27	,	,	PUNCT
bjmsr-2255	181	28	ooredoo	ooredoo	ADJ
bjmsr-2255	181	29	,	,	PUNCT
bjmsr-2255	181	30	and	and	CCONJ
bjmsr-2255	181	31	vodafone	vodafone	NOUN
bjmsr-2255	181	32	in	in	ADP
bjmsr-2255	181	33	oman	oman	NOUN
bjmsr-2255	181	34	.	.	PUNCT
bjmsr-2255	182	1	all	all	DET
bjmsr-2255	182	2	those	those	PRON
bjmsr-2255	182	3	who	who	PRON
bjmsr-2255	182	4	are	be	AUX
bjmsr-2255	182	5	18	18	NUM
bjmsr-2255	182	6	years	year	NOUN
bjmsr-2255	182	7	old	old	ADJ
bjmsr-2255	182	8	are	be	AUX
bjmsr-2255	182	9	eligible	eligible	ADJ
bjmsr-2255	182	10	to	to	PART
bjmsr-2255	182	11	participate	participate	VERB
bjmsr-2255	182	12	in	in	ADP
bjmsr-2255	182	13	this	this	DET
bjmsr-2255	182	14	survey	survey	NOUN
bjmsr-2255	182	15	and	and	CCONJ
bjmsr-2255	182	16	are	be	AUX
bjmsr-2255	182	17	using	use	VERB
bjmsr-2255	182	18	the	the	DET
bjmsr-2255	182	19	telecom	telecom	NOUN
bjmsr-2255	182	20	company	company	NOUN
bjmsr-2255	182	21	's	's	PART
bjmsr-2255	182	22	services	service	NOUN
bjmsr-2255	182	23	for	for	ADP
bjmsr-2255	182	24	6	6	NUM
bjmsr-2255	182	25	months	month	NOUN
bjmsr-2255	182	26	or	or	CCONJ
bjmsr-2255	182	27	more	more	ADJ
bjmsr-2255	182	28	.	.	PUNCT
bjmsr-2255	183	1	in	in	ADP
bjmsr-2255	183	2	addition	addition	NOUN
bjmsr-2255	183	3	,	,	PUNCT
bjmsr-2255	183	4	those	those	DET
bjmsr-2255	183	5	participants	participant	NOUN
bjmsr-2255	183	6	were	be	AUX
bjmsr-2255	183	7	asked	ask	VERB
bjmsr-2255	183	8	to	to	PART
bjmsr-2255	183	9	participate	participate	VERB
bjmsr-2255	183	10	in	in	ADP
bjmsr-2255	183	11	the	the	DET
bjmsr-2255	183	12	survey	survey	NOUN
bjmsr-2255	183	13	voluntarily	voluntarily	ADV
bjmsr-2255	183	14	and	and	CCONJ
bjmsr-2255	183	15	withdraw	withdraw	VERB
bjmsr-2255	183	16	at	at	ADP
bjmsr-2255	183	17	any	any	DET
bjmsr-2255	183	18	time	time	NOUN
bjmsr-2255	183	19	during	during	ADP
bjmsr-2255	183	20	or	or	CCONJ
bjmsr-2255	183	21	before	before	ADP
bjmsr-2255	183	22	the	the	DET
bjmsr-2255	183	23	survey	survey	NOUN
bjmsr-2255	183	24	.	.	PUNCT
bjmsr-2255	184	1	in	in	ADP
bjmsr-2255	184	2	addition	addition	NOUN
bjmsr-2255	184	3	,	,	PUNCT
bjmsr-2255	184	4	any	any	DET
bjmsr-2255	184	5	degree	degree	NOUN
bjmsr-2255	184	6	holder	holder	NOUN
bjmsr-2255	184	7	is	be	AUX
bjmsr-2255	184	8	eligible	eligible	ADJ
bjmsr-2255	184	9	to	to	PART
bjmsr-2255	184	10	participate	participate	VERB
bjmsr-2255	184	11	as	as	ADV
bjmsr-2255	184	12	long	long	ADV
bjmsr-2255	184	13	as	as	SCONJ
bjmsr-2255	184	14	they	they	PRON
bjmsr-2255	184	15	have	have	VERB
bjmsr-2255	184	16	active	active	ADJ
bjmsr-2255	184	17	sim	sim	ADJ
bjmsr-2255	184	18	cards	card	NOUN
bjmsr-2255	184	19	from	from	ADP
bjmsr-2255	184	20	one	one	NUM
bjmsr-2255	184	21	of	of	ADP
bjmsr-2255	184	22	these	these	DET
bjmsr-2255	184	23	local	local	ADJ
bjmsr-2255	184	24	operators	operator	NOUN
bjmsr-2255	184	25	.	.	PUNCT
bjmsr-2255	185	1	sampling	sample	VERB
bjmsr-2255	185	2	and	and	CCONJ
bjmsr-2255	185	3	data	datum	NOUN
bjmsr-2255	185	4	collection	collection	NOUN
bjmsr-2255	185	5	procedures	procedure	NOUN
bjmsr-2255	185	6	this	this	DET
bjmsr-2255	185	7	research	research	NOUN
bjmsr-2255	185	8	adopts	adopt	VERB
bjmsr-2255	185	9	an	an	DET
bjmsr-2255	185	10	exploratory	exploratory	ADJ
bjmsr-2255	185	11	design	design	NOUN
bjmsr-2255	185	12	using	use	VERB
bjmsr-2255	185	13	quantitative	quantitative	ADJ
bjmsr-2255	185	14	non	non	ADJ
bjmsr-2255	185	15	-	-	ADJ
bjmsr-2255	185	16	probability	probability	ADJ
bjmsr-2255	185	17	purposive	purposive	ADJ
bjmsr-2255	185	18	sampling	sampling	NOUN
bjmsr-2255	185	19	.	.	PUNCT
bjmsr-2255	186	1	non	non	ADJ
bjmsr-2255	186	2	-	-	ADJ
bjmsr-2255	186	3	probability	probability	ADJ
bjmsr-2255	186	4	sampling	sampling	NOUN
bjmsr-2255	186	5	was	be	AUX
bjmsr-2255	186	6	chosen	choose	VERB
bjmsr-2255	186	7	for	for	ADP
bjmsr-2255	186	8	its	its	PRON
bjmsr-2255	186	9	suitability	suitability	NOUN
bjmsr-2255	186	10	in	in	ADP
bjmsr-2255	186	11	accessing	access	VERB
bjmsr-2255	186	12	specific	specific	ADJ
bjmsr-2255	186	13	subscriber	subscriber	NOUN
bjmsr-2255	186	14	groups	group	NOUN
bjmsr-2255	186	15	within	within	ADP
bjmsr-2255	186	16	the	the	DET
bjmsr-2255	186	17	omani	omani	ADJ
bjmsr-2255	186	18	telecom	telecom	NOUN
bjmsr-2255	186	19	sector	sector	NOUN
bjmsr-2255	186	20	,	,	PUNCT
bjmsr-2255	186	21	aligning	align	VERB
bjmsr-2255	186	22	with	with	ADP
bjmsr-2255	186	23	the	the	DET
bjmsr-2255	186	24	study	study	NOUN
bjmsr-2255	186	25	's	's	PART
bjmsr-2255	186	26	objective	objective	NOUN
bjmsr-2255	186	27	of	of	ADP
bjmsr-2255	186	28	exploring	explore	VERB
bjmsr-2255	186	29	perceptions	perception	NOUN
bjmsr-2255	186	30	of	of	ADP
bjmsr-2255	186	31	service	service	NOUN
bjmsr-2255	186	32	quality	quality	NOUN
bjmsr-2255	186	33	,	,	PUNCT
bjmsr-2255	186	34	satisfaction	satisfaction	NOUN
bjmsr-2255	186	35	,	,	PUNCT
bjmsr-2255	186	36	trust	trust	NOUN
bjmsr-2255	186	37	,	,	PUNCT
bjmsr-2255	186	38	and	and	CCONJ
bjmsr-2255	186	39	loyalty	loyalty	NOUN
bjmsr-2255	186	40	among	among	ADP
bjmsr-2255	186	41	subscribers	subscriber	NOUN
bjmsr-2255	186	42	of	of	ADP
bjmsr-2255	186	43	omantel	omantel	NOUN
bjmsr-2255	186	44	,	,	PUNCT
bjmsr-2255	186	45	ooredoo	ooredoo	ADJ
bjmsr-2255	186	46	,	,	PUNCT
bjmsr-2255	186	47	and	and	CCONJ
bjmsr-2255	186	48	vodafone	vodafone	NOUN
bjmsr-2255	186	49	.	.	PUNCT
bjmsr-2255	187	1	purposive	purposive	ADJ
bjmsr-2255	187	2	sampling	sampling	NOUN
bjmsr-2255	187	3	enabled	enable	VERB
bjmsr-2255	187	4	targeted	target	VERB
bjmsr-2255	187	5	selection	selection	NOUN
bjmsr-2255	187	6	criteria	criterion	NOUN
bjmsr-2255	187	7	based	base	VERB
bjmsr-2255	187	8	on	on	ADP
bjmsr-2255	187	9	subscribers	subscriber	NOUN
bjmsr-2255	187	10	'	'	PART
bjmsr-2255	187	11	active	active	ADJ
bjmsr-2255	187	12	usage	usage	NOUN
bjmsr-2255	187	13	and	and	CCONJ
bjmsr-2255	187	14	familiarity	familiarity	NOUN
bjmsr-2255	187	15	with	with	ADP
bjmsr-2255	187	16	telecom	telecom	NOUN
bjmsr-2255	187	17	services	service	NOUN
bjmsr-2255	187	18	.	.	PUNCT
bjmsr-2255	188	1	the	the	DET
bjmsr-2255	188	2	study	study	NOUN
bjmsr-2255	188	3	recruited	recruit	VERB
bjmsr-2255	188	4	individuals	individual	NOUN
bjmsr-2255	188	5	with	with	ADP
bjmsr-2255	188	6	active	active	ADJ
bjmsr-2255	188	7	sim	sim	ADJ
bjmsr-2255	188	8	cards	card	NOUN
bjmsr-2255	188	9	from	from	ADP
bjmsr-2255	188	10	the	the	DET
bjmsr-2255	188	11	three	three	NUM
bjmsr-2255	188	12	major	major	ADJ
bjmsr-2255	188	13	operators	operator	NOUN
bjmsr-2255	188	14	through	through	ADP
bjmsr-2255	188	15	purposive	purposive	ADJ
bjmsr-2255	188	16	sampling	sampling	NOUN
bjmsr-2255	188	17	for	for	ADP
bjmsr-2255	188	18	at	at	ADV
bjmsr-2255	188	19	least	least	ADV
bjmsr-2255	188	20	six	six	NUM
bjmsr-2255	188	21	months	month	NOUN
bjmsr-2255	188	22	.	.	PUNCT
bjmsr-2255	189	1	this	this	PRON
bjmsr-2255	189	2	ensured	ensure	VERB
bjmsr-2255	189	3	that	that	SCONJ
bjmsr-2255	189	4	participants	participant	NOUN
bjmsr-2255	189	5	had	have	VERB
bjmsr-2255	189	6	significant	significant	ADJ
bjmsr-2255	189	7	experience	experience	NOUN
bjmsr-2255	189	8	with	with	ADP
bjmsr-2255	189	9	their	their	PRON
bjmsr-2255	189	10	telecom	telecom	NOUN
bjmsr-2255	189	11	provider	provider	NOUN
bjmsr-2255	189	12	,	,	PUNCT
bjmsr-2255	189	13	enabling	enable	VERB
bjmsr-2255	189	14	them	they	PRON
bjmsr-2255	189	15	to	to	PART
bjmsr-2255	189	16	provide	provide	VERB
bjmsr-2255	189	17	meaningful	meaningful	ADJ
bjmsr-2255	189	18	insights	insight	NOUN
bjmsr-2255	189	19	into	into	ADP
bjmsr-2255	189	20	the	the	DET
bjmsr-2255	189	21	key	key	ADJ
bjmsr-2255	189	22	constructs	construct	NOUN
bjmsr-2255	189	23	of	of	ADP
bjmsr-2255	189	24	the	the	DET
bjmsr-2255	189	25	study	study	NOUN
bjmsr-2255	189	26	:	:	PUNCT
bjmsr-2255	189	27	trust	trust	NOUN
bjmsr-2255	189	28	,	,	PUNCT
bjmsr-2255	189	29	satisfaction	satisfaction	NOUN
bjmsr-2255	189	30	,	,	PUNCT
bjmsr-2255	189	31	quality	quality	NOUN
bjmsr-2255	189	32	of	of	ADP
bjmsr-2255	189	33	service	service	NOUN
bjmsr-2255	189	34	,	,	PUNCT
bjmsr-2255	189	35	and	and	CCONJ
bjmsr-2255	189	36	loyalty	loyalty	NOUN
bjmsr-2255	189	37	.	.	PUNCT
bjmsr-2255	190	1	this	this	DET
bjmsr-2255	190	2	criteria	criterion	NOUN
bjmsr-2255	190	3	selection	selection	NOUN
bjmsr-2255	190	4	ensured	ensure	VERB
bjmsr-2255	190	5	the	the	DET
bjmsr-2255	190	6	study	study	NOUN
bjmsr-2255	190	7	captured	capture	VERB
bjmsr-2255	190	8	informed	informed	ADJ
bjmsr-2255	190	9	opinions	opinion	NOUN
bjmsr-2255	190	10	,	,	PUNCT
bjmsr-2255	190	11	meeting	meet	VERB
bjmsr-2255	190	12	the	the	DET
bjmsr-2255	190	13	research	research	NOUN
bjmsr-2255	190	14	objectives	objective	NOUN
bjmsr-2255	190	15	by	by	ADP
bjmsr-2255	190	16	excluding	exclude	VERB
bjmsr-2255	190	17	transient	transient	ADJ
bjmsr-2255	190	18	or	or	CCONJ
bjmsr-2255	190	19	occasional	occasional	ADJ
bjmsr-2255	190	20	users	user	NOUN
bjmsr-2255	190	21	whose	whose	DET
bjmsr-2255	190	22	limited	limited	ADJ
bjmsr-2255	190	23	engagement	engagement	NOUN
bjmsr-2255	190	24	might	might	AUX
bjmsr-2255	190	25	not	not	PART
bjmsr-2255	190	26	yield	yield	VERB
bjmsr-2255	190	27	valuable	valuable	ADJ
bjmsr-2255	190	28	feedback	feedback	NOUN
bjmsr-2255	190	29	.	.	PUNCT
bjmsr-2255	191	1	this	this	DET
bjmsr-2255	191	2	selectiveness	selectiveness	NOUN
bjmsr-2255	191	3	prioritized	prioritize	VERB
bjmsr-2255	191	4	response	response	NOUN
bjmsr-2255	191	5	relevance	relevance	NOUN
bjmsr-2255	191	6	over	over	ADP
bjmsr-2255	191	7	generalizability	generalizability	NOUN
bjmsr-2255	191	8	,	,	PUNCT
bjmsr-2255	191	9	aligning	align	VERB
bjmsr-2255	191	10	with	with	ADP
bjmsr-2255	191	11	the	the	DET
bjmsr-2255	191	12	study	study	NOUN
bjmsr-2255	191	13	's	's	PART
bjmsr-2255	191	14	exploratory	exploratory	ADJ
bjmsr-2255	191	15	nature	nature	NOUN
bjmsr-2255	191	16	and	and	CCONJ
bjmsr-2255	191	17	examining	examine	VERB
bjmsr-2255	191	18	critical	critical	ADJ
bjmsr-2255	191	19	contributors	contributor	NOUN
bjmsr-2255	191	20	to	to	ADP
bjmsr-2255	191	21	customer	customer	NOUN
bjmsr-2255	191	22	loyalty	loyalty	NOUN
bjmsr-2255	191	23	within	within	ADP
bjmsr-2255	191	24	a	a	DET
bjmsr-2255	191	25	competitive	competitive	ADJ
bjmsr-2255	191	26	telecom	telecom	NOUN
bjmsr-2255	191	27	marketplace	marketplace	NOUN
bjmsr-2255	191	28	.	.	PUNCT
bjmsr-2255	192	1	a	a	DET
bjmsr-2255	192	2	self	self	NOUN
bjmsr-2255	192	3	-	-	PUNCT
bjmsr-2255	192	4	administered	administer	VERB
bjmsr-2255	192	5	survey	survey	NOUN
bjmsr-2255	192	6	was	be	AUX
bjmsr-2255	192	7	developed	develop	VERB
bjmsr-2255	192	8	using	use	VERB
bjmsr-2255	192	9	google	google	PROPN
bjmsr-2255	192	10	forms	form	NOUN
bjmsr-2255	192	11	and	and	CCONJ
bjmsr-2255	192	12	distributed	distribute	VERB
bjmsr-2255	192	13	over	over	ADP
bjmsr-2255	192	14	five	five	NUM
bjmsr-2255	192	15	weeks	week	NOUN
bjmsr-2255	192	16	.	.	PUNCT
bjmsr-2255	193	1	to	to	PART
bjmsr-2255	193	2	ensure	ensure	VERB
bjmsr-2255	193	3	inclusivity	inclusivity	NOUN
bjmsr-2255	193	4	,	,	PUNCT
bjmsr-2255	193	5	the	the	DET
bjmsr-2255	193	6	survey	survey	NOUN
bjmsr-2255	193	7	questions	question	NOUN
bjmsr-2255	193	8	were	be	AUX
bjmsr-2255	193	9	provided	provide	VERB
bjmsr-2255	193	10	in	in	ADP
bjmsr-2255	193	11	both	both	CCONJ
bjmsr-2255	193	12	arabic	arabic	ADJ
bjmsr-2255	193	13	and	and	CCONJ
bjmsr-2255	193	14	english	english	PROPN
bjmsr-2255	193	15	,	,	PUNCT
bjmsr-2255	193	16	reflecting	reflect	VERB
bjmsr-2255	193	17	the	the	DET
bjmsr-2255	193	18	multicultural	multicultural	ADJ
bjmsr-2255	193	19	composition	composition	NOUN
bjmsr-2255	193	20	of	of	ADP
bjmsr-2255	193	21	the	the	DET
bjmsr-2255	193	22	community	community	NOUN
bjmsr-2255	193	23	.	.	PUNCT
bjmsr-2255	194	1	back	back	NOUN
bjmsr-2255	194	2	-	-	PUNCT
bjmsr-2255	194	3	translation	translation	NOUN
bjmsr-2255	194	4	was	be	AUX
bjmsr-2255	194	5	performed	perform	VERB
bjmsr-2255	194	6	to	to	PART
bjmsr-2255	194	7	maintain	maintain	VERB
bjmsr-2255	194	8	the	the	DET
bjmsr-2255	194	9	original	original	ADJ
bjmsr-2255	194	10	meaning	meaning	NOUN
bjmsr-2255	194	11	of	of	ADP
bjmsr-2255	194	12	the	the	DET
bjmsr-2255	194	13	items	item	NOUN
bjmsr-2255	194	14	.	.	PUNCT
bjmsr-2255	195	1	the	the	DET
bjmsr-2255	195	2	survey	survey	NOUN
bjmsr-2255	195	3	instrument	instrument	NOUN
bjmsr-2255	195	4	was	be	AUX
bjmsr-2255	195	5	initially	initially	ADV
bjmsr-2255	195	6	reviewed	review	VERB
bjmsr-2255	195	7	by	by	ADP
bjmsr-2255	195	8	five	five	NUM
bjmsr-2255	195	9	academic	academic	ADJ
bjmsr-2255	195	10	staff	staff	NOUN
bjmsr-2255	195	11	and	and	CCONJ
bjmsr-2255	195	12	experts	expert	NOUN
bjmsr-2255	195	13	in	in	ADP
bjmsr-2255	195	14	questionnaire	questionnaire	NOUN
bjmsr-2255	195	15	development	development	NOUN
bjmsr-2255	195	16	.	.	PUNCT
bjmsr-2255	196	1	based	base	VERB
bjmsr-2255	196	2	on	on	ADP
bjmsr-2255	196	3	their	their	PRON
bjmsr-2255	196	4	recommendations	recommendation	NOUN
bjmsr-2255	196	5	,	,	PUNCT
bjmsr-2255	196	6	minor	minor	ADJ
bjmsr-2255	196	7	revisions	revision	NOUN
bjmsr-2255	196	8	were	be	AUX
bjmsr-2255	196	9	made	make	VERB
bjmsr-2255	196	10	,	,	PUNCT
bjmsr-2255	196	11	particularly	particularly	ADV
bjmsr-2255	196	12	to	to	ADP
bjmsr-2255	196	13	the	the	DET
bjmsr-2255	196	14	arabic	arabic	ADJ
bjmsr-2255	196	15	version	version	NOUN
bjmsr-2255	196	16	,	,	PUNCT
bjmsr-2255	196	17	to	to	PART
bjmsr-2255	196	18	enhance	enhance	VERB
bjmsr-2255	196	19	the	the	DET
bjmsr-2255	196	20	content	content	NOUN
bjmsr-2255	196	21	,	,	PUNCT
bjmsr-2255	196	22	suitability	suitability	NOUN
bjmsr-2255	196	23	,	,	PUNCT
bjmsr-2255	196	24	coverage	coverage	NOUN
bjmsr-2255	196	25	of	of	ADP
bjmsr-2255	196	26	the	the	DET
bjmsr-2255	196	27	constructs	construct	NOUN
bjmsr-2255	196	28	under	under	ADP
bjmsr-2255	196	29	study	study	NOUN
bjmsr-2255	196	30	,	,	PUNCT
bjmsr-2255	196	31	and	and	CCONJ
bjmsr-2255	196	32	ease	ease	NOUN
bjmsr-2255	196	33	of	of	ADP
bjmsr-2255	196	34	presentation	presentation	NOUN
bjmsr-2255	196	35	.	.	PUNCT
bjmsr-2255	197	1	the	the	DET
bjmsr-2255	197	2	survey	survey	NOUN
bjmsr-2255	197	3	's	's	PART
bjmsr-2255	197	4	cover	cover	NOUN
bjmsr-2255	197	5	page	page	NOUN
bjmsr-2255	197	6	addressed	address	VERB
bjmsr-2255	197	7	ethical	ethical	ADJ
bjmsr-2255	197	8	considerations	consideration	NOUN
bjmsr-2255	197	9	such	such	ADJ
bjmsr-2255	197	10	as	as	ADP
bjmsr-2255	197	11	consent	consent	NOUN
bjmsr-2255	197	12	and	and	CCONJ
bjmsr-2255	197	13	confidentiality	confidentiality	NOUN
bjmsr-2255	197	14	.	.	PUNCT
bjmsr-2255	198	1	participants	participant	NOUN
bjmsr-2255	198	2	were	be	AUX
bjmsr-2255	198	3	informed	inform	VERB
bjmsr-2255	198	4	about	about	ADP
bjmsr-2255	198	5	the	the	DET
bjmsr-2255	198	6	study	study	NOUN
bjmsr-2255	198	7	's	's	PART
bjmsr-2255	198	8	objectives	objective	NOUN
bjmsr-2255	198	9	,	,	PUNCT
bjmsr-2255	198	10	the	the	DET
bjmsr-2255	198	11	voluntary	voluntary	ADJ
bjmsr-2255	198	12	nature	nature	NOUN
bjmsr-2255	198	13	of	of	ADP
bjmsr-2255	198	14	their	their	PRON
bjmsr-2255	198	15	participation	participation	NOUN
bjmsr-2255	198	16	,	,	PUNCT
bjmsr-2255	198	17	and	and	CCONJ
bjmsr-2255	198	18	the	the	DET
bjmsr-2255	198	19	potential	potential	ADJ
bjmsr-2255	198	20	use	use	NOUN
bjmsr-2255	198	21	of	of	ADP
bjmsr-2255	198	22	their	their	PRON
bjmsr-2255	198	23	responses	response	NOUN
bjmsr-2255	198	24	.	.	PUNCT
bjmsr-2255	199	1	confidentiality	confidentiality	NOUN
bjmsr-2255	199	2	was	be	AUX
bjmsr-2255	199	3	upheld	uphold	VERB
bjmsr-2255	199	4	by	by	ADP
bjmsr-2255	199	5	not	not	PART
bjmsr-2255	199	6	collecting	collect	VERB
bjmsr-2255	199	7	personal	personal	ADJ
bjmsr-2255	199	8	identifiers	identifier	NOUN
bjmsr-2255	199	9	such	such	ADJ
bjmsr-2255	199	10	as	as	ADP
bjmsr-2255	199	11	email	email	NOUN
bjmsr-2255	199	12	addresses	address	NOUN
bjmsr-2255	199	13	,	,	PUNCT
bjmsr-2255	199	14	names	name	NOUN
bjmsr-2255	199	15	,	,	PUNCT
bjmsr-2255	199	16	or	or	CCONJ
bjmsr-2255	199	17	other	other	ADJ
bjmsr-2255	199	18	private	private	ADJ
bjmsr-2255	199	19	information	information	NOUN
bjmsr-2255	199	20	.	.	PUNCT
bjmsr-2255	200	1	respondents	respondent	NOUN
bjmsr-2255	200	2	could	could	AUX
bjmsr-2255	200	3	withdraw	withdraw	VERB
bjmsr-2255	200	4	from	from	ADP
bjmsr-2255	200	5	the	the	DET
bjmsr-2255	200	6	survey	survey	NOUN
bjmsr-2255	200	7	at	at	ADP
bjmsr-2255	200	8	any	any	DET
bjmsr-2255	200	9	time	time	NOUN
bjmsr-2255	200	10	,	,	PUNCT
bjmsr-2255	200	11	reaffirming	reaffirm	VERB
bjmsr-2255	200	12	voluntary	voluntary	ADJ
bjmsr-2255	200	13	participation	participation	NOUN
bjmsr-2255	200	14	.	.	PUNCT
bjmsr-2255	201	1	additionally	additionally	ADV
bjmsr-2255	201	2	,	,	PUNCT
bjmsr-2255	201	3	data	datum	NOUN
bjmsr-2255	201	4	were	be	AUX
bjmsr-2255	201	5	anonymized	anonymize	VERB
bjmsr-2255	201	6	and	and	CCONJ
bjmsr-2255	201	7	securely	securely	ADV
bjmsr-2255	201	8	stored	store	VERB
bjmsr-2255	201	9	to	to	PART
bjmsr-2255	201	10	prevent	prevent	VERB
bjmsr-2255	201	11	unauthorized	unauthorized	ADJ
bjmsr-2255	201	12	access	access	NOUN
bjmsr-2255	201	13	.	.	PUNCT
bjmsr-2255	202	1	the	the	DET
bjmsr-2255	202	2	sampling	sample	VERB
bjmsr-2255	202	3	unit	unit	NOUN
bjmsr-2255	202	4	consisted	consist	VERB
bjmsr-2255	202	5	of	of	ADP
bjmsr-2255	202	6	subscribers	subscriber	NOUN
bjmsr-2255	202	7	from	from	ADP
bjmsr-2255	202	8	oman	oman	PROPN
bjmsr-2255	202	9	's	's	PART
bjmsr-2255	202	10	3	3	NUM
bjmsr-2255	202	11	main	main	ADJ
bjmsr-2255	202	12	telecommunications	telecommunication	NOUN
bjmsr-2255	202	13	operators	operator	NOUN
bjmsr-2255	202	14	:	:	PUNCT
bjmsr-2255	202	15	omantel	omantel	PROPN
bjmsr-2255	202	16	,	,	PUNCT
bjmsr-2255	202	17	ooredoo	ooredoo	ADJ
bjmsr-2255	202	18	,	,	PUNCT
bjmsr-2255	202	19	and	and	CCONJ
bjmsr-2255	202	20	vodafone	vodafone	NOUN
bjmsr-2255	202	21	.	.	PUNCT
bjmsr-2255	203	1	to	to	PART
bjmsr-2255	203	2	determine	determine	VERB
bjmsr-2255	203	3	the	the	DET
bjmsr-2255	203	4	minimum	minimum	ADJ
bjmsr-2255	203	5	sample	sample	NOUN
bjmsr-2255	203	6	size	size	NOUN
bjmsr-2255	203	7	,	,	PUNCT
bjmsr-2255	203	8	we	we	PRON
bjmsr-2255	203	9	followed	follow	VERB
bjmsr-2255	203	10	hair	hair	NOUN
bjmsr-2255	203	11	et	et	PROPN
bjmsr-2255	203	12	al	al	PROPN
bjmsr-2255	203	13	.	.	PROPN
bjmsr-2255	204	1	(	(	PUNCT
bjmsr-2255	204	2	2017	2017	NUM
bjmsr-2255	204	3	)	)	PUNCT
bjmsr-2255	204	4	guideline	guideline	NOUN
bjmsr-2255	204	5	,	,	PUNCT
bjmsr-2255	204	6	recommending	recommend	VERB
bjmsr-2255	204	7	that	that	SCONJ
bjmsr-2255	204	8	the	the	DET
bjmsr-2255	204	9	sample	sample	NOUN
bjmsr-2255	204	10	size	size	NOUN
bjmsr-2255	204	11	be	be	AUX
bjmsr-2255	204	12	at	at	ADV
bjmsr-2255	204	13	least	least	ADV
bjmsr-2255	204	14	10	10	NUM
bjmsr-2255	204	15	times	time	NOUN
bjmsr-2255	204	16	the	the	DET
bjmsr-2255	204	17	maximum	maximum	ADJ
bjmsr-2255	204	18	number	number	NOUN
bjmsr-2255	204	19	of	of	ADP
bjmsr-2255	204	20	items	item	NOUN
bjmsr-2255	204	21	in	in	ADP
bjmsr-2255	204	22	any	any	DET
bjmsr-2255	204	23	construct	construct	NOUN
bjmsr-2255	204	24	.	.	PUNCT
bjmsr-2255	205	1	given	give	VERB
bjmsr-2255	205	2	that	that	SCONJ
bjmsr-2255	205	3	our	our	PRON
bjmsr-2255	205	4	largest	large	ADJ
bjmsr-2255	205	5	construct	construct	NOUN
bjmsr-2255	205	6	included	include	VERB
bjmsr-2255	205	7	five	five	NUM
bjmsr-2255	205	8	items	item	NOUN
bjmsr-2255	205	9	,	,	PUNCT
bjmsr-2255	205	10	the	the	DET
bjmsr-2255	205	11	minimum	minimum	ADJ
bjmsr-2255	205	12	sample	sample	NOUN
bjmsr-2255	205	13	size	size	NOUN
bjmsr-2255	205	14	was	be	AUX
bjmsr-2255	205	15	fifty	fifty	NUM
bjmsr-2255	205	16	(	(	PUNCT
bjmsr-2255	205	17	5	5	NUM
bjmsr-2255	205	18	items	item	NOUN
bjmsr-2255	205	19	×	×	NOUN
bjmsr-2255	205	20	10	10	NUM
bjmsr-2255	205	21	=	=	SYM
bjmsr-2255	205	22	50	50	NUM
bjmsr-2255	205	23	)	)	PUNCT
bjmsr-2255	205	24	.	.	PUNCT
bjmsr-2255	206	1	however	however	ADV
bjmsr-2255	206	2	,	,	PUNCT
bjmsr-2255	206	3	to	to	PART
bjmsr-2255	206	4	ensure	ensure	VERB
bjmsr-2255	206	5	robustness	robustness	NOUN
bjmsr-2255	206	6	,	,	PUNCT
bjmsr-2255	206	7	a	a	DET
bjmsr-2255	206	8	larger	large	ADJ
bjmsr-2255	206	9	sample	sample	NOUN
bjmsr-2255	206	10	size	size	NOUN
bjmsr-2255	206	11	was	be	AUX
bjmsr-2255	206	12	preferred	prefer	VERB
bjmsr-2255	206	13	(	(	PUNCT
bjmsr-2255	206	14	tabachnick	tabachnick	NOUN
bjmsr-2255	206	15	&	&	CCONJ
bjmsr-2255	206	16	fidell	fidell	PROPN
bjmsr-2255	206	17	,	,	PUNCT
bjmsr-2255	206	18	2013	2013	NUM
bjmsr-2255	206	19	)	)	PUNCT
bjmsr-2255	206	20	.	.	PUNCT
bjmsr-2255	207	1	ultimately	ultimately	ADV
bjmsr-2255	207	2	,	,	PUNCT
bjmsr-2255	207	3	the	the	DET
bjmsr-2255	207	4	study	study	NOUN
bjmsr-2255	207	5	collected	collect	VERB
bjmsr-2255	207	6	162	162	NUM
bjmsr-2255	207	7	responses	response	NOUN
bjmsr-2255	207	8	,	,	PUNCT
bjmsr-2255	207	9	sufficient	sufficient	ADJ
bjmsr-2255	207	10	for	for	ADP
bjmsr-2255	207	11	the	the	DET
bjmsr-2255	207	12	planned	plan	VERB
bjmsr-2255	207	13	analyses	analysis	NOUN
bjmsr-2255	207	14	.	.	PUNCT
bjmsr-2255	208	1	research	research	NOUN
bjmsr-2255	208	2	design	design	NOUN
bjmsr-2255	208	3	and	and	CCONJ
bjmsr-2255	208	4	detailed	detailed	ADJ
bjmsr-2255	208	5	analytical	analytical	ADJ
bjmsr-2255	208	6	approach	approach	NOUN
bjmsr-2255	208	7	the	the	DET
bjmsr-2255	208	8	researchers	researcher	NOUN
bjmsr-2255	208	9	employed	employ	VERB
bjmsr-2255	208	10	smartpls	smartpls	NOUN
bjmsr-2255	208	11	version	version	NOUN
bjmsr-2255	208	12	4	4	NUM
bjmsr-2255	208	13	as	as	SCONJ
bjmsr-2255	208	14	it	it	PRON
bjmsr-2255	208	15	is	be	AUX
bjmsr-2255	208	16	a	a	DET
bjmsr-2255	208	17	nonparametric	nonparametric	ADJ
bjmsr-2255	208	18	tool	tool	NOUN
bjmsr-2255	208	19	that	that	PRON
bjmsr-2255	208	20	provided	provide	VERB
bjmsr-2255	208	21	solutions	solution	NOUN
bjmsr-2255	208	22	to	to	ADP
bjmsr-2255	208	23	the	the	DET
bjmsr-2255	208	24	concerns	concern	NOUN
bjmsr-2255	208	25	related	relate	VERB
bjmsr-2255	208	26	to	to	ADP
bjmsr-2255	208	27	data	datum	NOUN
bjmsr-2255	208	28	normality	normality	NOUN
bjmsr-2255	208	29	and	and	CCONJ
bjmsr-2255	208	30	distribution	distribution	NOUN
bjmsr-2255	208	31	issues	issue	NOUN
bjmsr-2255	208	32	,	,	PUNCT
bjmsr-2255	208	33	as	as	SCONJ
bjmsr-2255	208	34	indicated	indicate	VERB
bjmsr-2255	208	35	in	in	ADP
bjmsr-2255	208	36	the	the	DET
bjmsr-2255	208	37	literature	literature	NOUN
bjmsr-2255	208	38	(	(	PUNCT
bjmsr-2255	208	39	gupta	gupta	PROPN
bjmsr-2255	208	40	et	et	PROPN
bjmsr-2255	208	41	al	al	PROPN
bjmsr-2255	208	42	.	.	PROPN
bjmsr-2255	208	43	,	,	PUNCT
bjmsr-2255	208	44	2013	2013	NUM
bjmsr-2255	208	45	)	)	PUNCT
bjmsr-2255	208	46	.	.	PUNCT
bjmsr-2255	209	1	this	this	DET
bjmsr-2255	209	2	tool	tool	NOUN
bjmsr-2255	209	3	is	be	AUX
bjmsr-2255	209	4	remarkably	remarkably	ADV
bjmsr-2255	209	5	robust	robust	ADJ
bjmsr-2255	209	6	against	against	ADP
bjmsr-2255	209	7	missing	miss	VERB
bjmsr-2255	209	8	data	datum	NOUN
bjmsr-2255	209	9	and	and	CCONJ
bjmsr-2255	209	10	supports	support	VERB
bjmsr-2255	209	11	various	various	ADJ
bjmsr-2255	209	12	sample	sample	NOUN
bjmsr-2255	209	13	sizes	size	NOUN
bjmsr-2255	209	14	,	,	PUNCT
bjmsr-2255	209	15	making	make	VERB
bjmsr-2255	209	16	it	it	PRON
bjmsr-2255	209	17	suitable	suitable	ADJ
bjmsr-2255	209	18	for	for	ADP
bjmsr-2255	209	19	the	the	DET
bjmsr-2255	209	20	study	study	NOUN
bjmsr-2255	209	21	's	's	PART
bjmsr-2255	209	22	objective	objective	NOUN
bjmsr-2255	209	23	.	.	PUNCT
bjmsr-2255	210	1	the	the	DET
bjmsr-2255	210	2	significance	significance	NOUN
bjmsr-2255	210	3	of	of	ADP
bjmsr-2255	210	4	partial	partial	ADJ
bjmsr-2255	210	5	least	least	ADJ
bjmsr-2255	210	6	squares	square	NOUN
bjmsr-2255	210	7	structural	structural	ADJ
bjmsr-2255	210	8	equation	equation	NOUN
bjmsr-2255	210	9	modelling	modelling	NOUN
bjmsr-2255	210	10	(	(	PUNCT
bjmsr-2255	210	11	pls	pls	INTJ
bjmsr-2255	210	12	-	-	PUNCT
bjmsr-2255	210	13	sem	sem	NOUN
bjmsr-2255	210	14	)	)	PUNCT
bjmsr-2255	210	15	lies	lie	VERB
bjmsr-2255	210	16	in	in	ADP
bjmsr-2255	210	17	its	its	PRON
bjmsr-2255	210	18	ability	ability	NOUN
bjmsr-2255	210	19	to	to	PART
bjmsr-2255	210	20	evaluate	evaluate	VERB
bjmsr-2255	210	21	models	model	NOUN
bjmsr-2255	210	22	simultaneously	simultaneously	ADV
bjmsr-2255	210	23	focused	focus	VERB
bjmsr-2255	210	24	on	on	ADP
bjmsr-2255	210	25	explanation	explanation	NOUN
bjmsr-2255	210	26	and	and	CCONJ
bjmsr-2255	210	27	prediction	prediction	NOUN
bjmsr-2255	210	28	(	(	PUNCT
bjmsr-2255	210	29	chin	chin	NOUN
bjmsr-2255	210	30	et	et	PROPN
bjmsr-2255	210	31	al	al	PROPN
bjmsr-2255	210	32	.	.	PROPN
bjmsr-2255	210	33	,	,	PUNCT
bjmsr-2255	210	34	2020	2020	NUM
bjmsr-2255	210	35	)	)	PUNCT
bjmsr-2255	210	36	.	.	PUNCT
bjmsr-2255	211	1	given	give	VERB
bjmsr-2255	211	2	the	the	DET
bjmsr-2255	211	3	exploratory	exploratory	ADJ
bjmsr-2255	211	4	nature	nature	NOUN
bjmsr-2255	211	5	of	of	ADP
bjmsr-2255	211	6	our	our	PRON
bjmsr-2255	211	7	research	research	NOUN
bjmsr-2255	211	8	,	,	PUNCT
bjmsr-2255	211	9	pls	pls	INTJ
bjmsr-2255	211	10	-	-	PUNCT
bjmsr-2255	211	11	sem	sem	NOUN
bjmsr-2255	211	12	is	be	AUX
bjmsr-2255	211	13	ideal	ideal	ADJ
bjmsr-2255	211	14	for	for	ADP
bjmsr-2255	211	15	uncovering	uncover	VERB
bjmsr-2255	211	16	relationships	relationship	NOUN
bjmsr-2255	211	17	within	within	ADP
bjmsr-2255	211	18	our	our	PRON
bjmsr-2255	211	19	conceptual	conceptual	ADJ
bjmsr-2255	211	20	framework	framework	NOUN
bjmsr-2255	211	21	of	of	ADP
bjmsr-2255	211	22	the	the	DET
bjmsr-2255	211	23	current	current	ADJ
bjmsr-2255	211	24	research	research	NOUN
bjmsr-2255	211	25	.	.	PUNCT
bjmsr-2255	212	1	smartpls	smartpls	NOUN
bjmsr-2255	212	2	analysis	analysis	NOUN
bjmsr-2255	212	3	is	be	AUX
bjmsr-2255	212	4	based	base	VERB
bjmsr-2255	212	5	on	on	ADP
bjmsr-2255	212	6	a	a	DET
bjmsr-2255	212	7	two	two	NUM
bjmsr-2255	212	8	-	-	PUNCT
bjmsr-2255	212	9	step	step	NOUN
bjmsr-2255	212	10	approach	approach	NOUN
bjmsr-2255	212	11	.	.	PUNCT
bjmsr-2255	213	1	firstly	firstly	ADV
bjmsr-2255	213	2	,	,	PUNCT
bjmsr-2255	213	3	the	the	DET
bjmsr-2255	213	4	measurement	measurement	NOUN
bjmsr-2255	213	5	evaluation	evaluation	NOUN
bjmsr-2255	213	6	approach	approach	NOUN
bjmsr-2255	213	7	is	be	AUX
bjmsr-2255	213	8	implemented	implement	VERB
bjmsr-2255	213	9	to	to	PART
bjmsr-2255	213	10	ensure	ensure	VERB
bjmsr-2255	213	11	the	the	DET
bjmsr-2255	213	12	reliability	reliability	NOUN
bjmsr-2255	213	13	and	and	CCONJ
bjmsr-2255	213	14	validity	validity	NOUN
bjmsr-2255	213	15	of	of	ADP
bjmsr-2255	213	16	the	the	DET
bjmsr-2255	213	17	constructs	construct	NOUN
bjmsr-2255	213	18	.	.	PUNCT
bjmsr-2255	214	1	secondly	secondly	ADV
bjmsr-2255	214	2	,	,	PUNCT
bjmsr-2255	214	3	the	the	DET
bjmsr-2255	214	4	structural	structural	ADJ
bjmsr-2255	214	5	evaluation	evaluation	NOUN
bjmsr-2255	214	6	approach	approach	NOUN
bjmsr-2255	214	7	is	be	AUX
bjmsr-2255	214	8	followed	follow	VERB
bjmsr-2255	214	9	to	to	PART
bjmsr-2255	214	10	test	test	VERB
bjmsr-2255	214	11	the	the	DET
bjmsr-2255	214	12	hypotheses	hypothesis	NOUN
bjmsr-2255	214	13	posited	posit	VERB
bjmsr-2255	214	14	in	in	ADP
bjmsr-2255	214	15	the	the	DET
bjmsr-2255	214	16	current	current	ADJ
bjmsr-2255	214	17	research	research	NOUN
bjmsr-2255	214	18	(	(	PUNCT
bjmsr-2255	214	19	hair	hair	NOUN
bjmsr-2255	214	20	et	et	PROPN
bjmsr-2255	214	21	al	al	PROPN
bjmsr-2255	214	22	.	.	PROPN
bjmsr-2255	214	23	,	,	PUNCT
bjmsr-2255	214	24	2017	2017	NUM
bjmsr-2255	214	25	;	;	PUNCT
bjmsr-2255	214	26	jahan	jahan	PROPN
bjmsr-2255	214	27	,	,	PUNCT
bjmsr-2255	214	28	2023	2023	NUM
bjmsr-2255	214	29	)	)	PUNCT
bjmsr-2255	214	30	.	.	PUNCT
bjmsr-2255	215	1	this	this	DET
bjmsr-2255	215	2	approach	approach	NOUN
bjmsr-2255	215	3	allows	allow	VERB
bjmsr-2255	215	4	us	we	PRON
bjmsr-2255	215	5	to	to	PART
bjmsr-2255	215	6	thoroughly	thoroughly	ADV
bjmsr-2255	215	7	investigate	investigate	VERB
bjmsr-2255	215	8	the	the	DET
bjmsr-2255	215	9	relationships	relationship	NOUN
bjmsr-2255	215	10	between	between	ADP
bjmsr-2255	215	11	latent	latent	NOUN
bjmsr-2255	215	12	variables	variable	NOUN
bjmsr-2255	215	13	and	and	CCONJ
bjmsr-2255	215	14	refine	refine	VERB
bjmsr-2255	215	15	our	our	PRON
bjmsr-2255	215	16	model	model	NOUN
bjmsr-2255	215	17	as	as	SCONJ
bjmsr-2255	215	18	needed	need	VERB
bjmsr-2255	215	19	.	.	PUNCT
bjmsr-2255	216	1	by	by	ADP
bjmsr-2255	216	2	utilizing	utilize	VERB
bjmsr-2255	216	3	pls	pls	NOUN
bjmsr-2255	216	4	-	-	PUNCT
bjmsr-2255	216	5	sem	sem	NOUN
bjmsr-2255	216	6	,	,	PUNCT
bjmsr-2255	216	7	we	we	PRON
bjmsr-2255	216	8	can	can	AUX
bjmsr-2255	216	9	gain	gain	VERB
bjmsr-2255	216	10	valuable	valuable	ADJ
bjmsr-2255	216	11	insights	insight	NOUN
bjmsr-2255	216	12	into	into	ADP
bjmsr-2255	216	13	the	the	DET
bjmsr-2255	216	14	emerging	emerge	VERB
bjmsr-2255	216	15	relationships	relationship	NOUN
bjmsr-2255	216	16	in	in	ADP
bjmsr-2255	216	17	our	our	PRON
bjmsr-2255	216	18	study	study	NOUN
bjmsr-2255	216	19	,	,	PUNCT
bjmsr-2255	216	20	facilitating	facilitate	VERB
bjmsr-2255	216	21	a	a	DET
bjmsr-2255	216	22	deeper	deep	ADJ
bjmsr-2255	216	23	understanding	understanding	NOUN
bjmsr-2255	216	24	of	of	ADP
bjmsr-2255	216	25	the	the	DET
bjmsr-2255	216	26	factors	factor	NOUN
bjmsr-2255	216	27	influencing	influence	VERB
bjmsr-2255	216	28	subscriber	subscriber	NOUN
bjmsr-2255	216	29	cusl	cusl	NOUN
bjmsr-2255	216	30	in	in	ADP
bjmsr-2255	216	31	the	the	DET
bjmsr-2255	216	32	omani	omani	ADJ
bjmsr-2255	216	33	telecom	telecom	NOUN
bjmsr-2255	216	34	industry	industry	NOUN
bjmsr-2255	216	35	.	.	PUNCT
bjmsr-2255	217	1	operational	operational	ADJ
bjmsr-2255	217	2	definitions	definition	NOUN
bjmsr-2255	217	3	of	of	ADP
bjmsr-2255	217	4	variables	variable	NOUN
bjmsr-2255	217	5	the	the	DET
bjmsr-2255	217	6	constructs	construct	NOUN
bjmsr-2255	217	7	employed	employ	VERB
bjmsr-2255	217	8	in	in	ADP
bjmsr-2255	217	9	the	the	DET
bjmsr-2255	217	10	current	current	ADJ
bjmsr-2255	217	11	research	research	NOUN
bjmsr-2255	217	12	are	be	AUX
bjmsr-2255	217	13	loyalty	loyalty	NOUN
bjmsr-2255	217	14	,	,	PUNCT
bjmsr-2255	217	15	trust	trust	NOUN
bjmsr-2255	217	16	,	,	PUNCT
bjmsr-2255	217	17	satisfaction	satisfaction	NOUN
bjmsr-2255	217	18	,	,	PUNCT
bjmsr-2255	217	19	and	and	CCONJ
bjmsr-2255	217	20	quality	quality	NOUN
bjmsr-2255	217	21	of	of	ADP
bjmsr-2255	217	22	service	service	NOUN
bjmsr-2255	217	23	.	.	PUNCT
bjmsr-2255	218	1	first	first	ADV
bjmsr-2255	218	2	of	of	ADP
bjmsr-2255	218	3	all	all	PRON
bjmsr-2255	218	4	,	,	PUNCT
bjmsr-2255	218	5	in	in	ADP
bjmsr-2255	218	6	the	the	DET
bjmsr-2255	218	7	current	current	ADJ
bjmsr-2255	218	8	research	research	NOUN
bjmsr-2255	218	9	,	,	PUNCT
bjmsr-2255	218	10	loyalty	loyalty	NOUN
bjmsr-2255	218	11	is	be	AUX
bjmsr-2255	218	12	defined	define	VERB
bjmsr-2255	218	13	as	as	ADP
bjmsr-2255	218	14	the	the	DET
bjmsr-2255	218	15	probability	probability	NOUN
bjmsr-2255	218	16	that	that	SCONJ
bjmsr-2255	218	17	subscribers	subscriber	NOUN
bjmsr-2255	218	18	will	will	AUX
bjmsr-2255	218	19	continue	continue	VERB
bjmsr-2255	218	20	using	use	VERB
bjmsr-2255	218	21	the	the	DET
bjmsr-2255	218	22	telecom	telecom	NOUN
bjmsr-2255	218	23	operator	operator	NOUN
bjmsr-2255	218	24	that	that	PRON
bjmsr-2255	218	25	is	be	AUX
bjmsr-2255	218	26	currently	currently	ADV
bjmsr-2255	218	27	contracted	contract	VERB
bjmsr-2255	218	28	with	with	ADP
bjmsr-2255	218	29	and	and	CCONJ
bjmsr-2255	218	30	recommend	recommend	VERB
bjmsr-2255	218	31	it	it	PRON
bjmsr-2255	218	32	to	to	ADP
bjmsr-2255	218	33	others	other	NOUN
bjmsr-2255	218	34	even	even	ADV
bjmsr-2255	218	35	though	though	SCONJ
bjmsr-2255	218	36	other	other	ADJ
bjmsr-2255	218	37	operators	operator	NOUN
bjmsr-2255	218	38	are	be	AUX
bjmsr-2255	218	39	offering	offer	VERB
bjmsr-2255	218	40	competitive	competitive	ADJ
bjmsr-2255	218	41	prices	price	NOUN
bjmsr-2255	218	42	.	.	PUNCT
bjmsr-2255	219	1	hail	hail	NOUN
bjmsr-2255	219	2	et	et	PROPN
bjmsr-2255	219	3	al	al	PROPN
bjmsr-2255	219	4	.	.	PROPN
bjmsr-2255	219	5	,	,	PUNCT
bjmsr-2255	219	6	bangladesh	bangladesh	PROPN
bjmsr-2255	219	7	journal	journal	NOUN
bjmsr-2255	219	8	of	of	ADP
bjmsr-2255	219	9	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	219	10	scientific	scientific	ADJ
bjmsr-2255	219	11	research	research	NOUN
bjmsr-2255	219	12	9(5	9(5	NUM
bjmsr-2255	219	13	)	)	PUNCT
bjmsr-2255	219	14	(	(	PUNCT
bjmsr-2255	219	15	2024	2024	NUM
bjmsr-2255	219	16	)	)	PUNCT
bjmsr-2255	219	17	,	,	PUNCT
bjmsr-2255	219	18	39	39	NUM
bjmsr-2255	219	19	-	-	SYM
bjmsr-2255	219	20	55	55	NUM
bjmsr-2255	219	21	45	45	NUM
bjmsr-2255	219	22	operationally	operationally	ADV
bjmsr-2255	219	23	,	,	PUNCT
bjmsr-2255	219	24	loyalty	loyalty	NOUN
bjmsr-2255	219	25	is	be	AUX
bjmsr-2255	219	26	measured	measure	VERB
bjmsr-2255	219	27	with	with	ADP
bjmsr-2255	219	28	5	5	NUM
bjmsr-2255	219	29	questions	question	NOUN
bjmsr-2255	219	30	adapted	adapt	VERB
bjmsr-2255	219	31	from	from	ADP
bjmsr-2255	219	32	previously	previously	ADV
bjmsr-2255	219	33	published	publish	VERB
bjmsr-2255	219	34	works	work	NOUN
bjmsr-2255	219	35	(	(	PUNCT
bjmsr-2255	219	36	aydin	aydin	NOUN
bjmsr-2255	219	37	&	&	CCONJ
bjmsr-2255	219	38	özer	özer	NOUN
bjmsr-2255	219	39	,	,	PUNCT
bjmsr-2255	219	40	2005	2005	NUM
bjmsr-2255	219	41	,	,	PUNCT
bjmsr-2255	219	42	p.	p.	NOUN
bjmsr-2255	219	43	917	917	NUM
bjmsr-2255	219	44	)	)	PUNCT
bjmsr-2255	219	45	.	.	PUNCT
bjmsr-2255	220	1	secondly	secondly	ADV
bjmsr-2255	220	2	,	,	PUNCT
bjmsr-2255	220	3	quality	quality	NOUN
bjmsr-2255	220	4	of	of	ADP
bjmsr-2255	220	5	service	service	NOUN
bjmsr-2255	220	6	(	(	PUNCT
bjmsr-2255	220	7	qos	qos	PROPN
bjmsr-2255	220	8	)	)	PUNCT
bjmsr-2255	220	9	the	the	DET
bjmsr-2255	220	10	quality	quality	NOUN
bjmsr-2255	220	11	of	of	ADP
bjmsr-2255	220	12	service	service	NOUN
bjmsr-2255	220	13	(	(	PUNCT
bjmsr-2255	220	14	qos	qos	PROPN
bjmsr-2255	220	15	)	)	PUNCT
bjmsr-2255	220	16	construct	construct	NOUN
bjmsr-2255	220	17	reflects	reflect	VERB
bjmsr-2255	220	18	subscribers	subscriber	NOUN
bjmsr-2255	220	19	'	'	PART
bjmsr-2255	220	20	perceptions	perception	NOUN
bjmsr-2255	220	21	of	of	ADP
bjmsr-2255	220	22	the	the	DET
bjmsr-2255	220	23	telecom	telecom	NOUN
bjmsr-2255	220	24	operator	operator	NOUN
bjmsr-2255	220	25	's	's	PART
bjmsr-2255	220	26	overall	overall	ADJ
bjmsr-2255	220	27	performance	performance	NOUN
bjmsr-2255	220	28	,	,	PUNCT
bjmsr-2255	220	29	including	include	VERB
bjmsr-2255	220	30	the	the	DET
bjmsr-2255	220	31	appeal	appeal	NOUN
bjmsr-2255	220	32	of	of	ADP
bjmsr-2255	220	33	promotional	promotional	ADJ
bjmsr-2255	220	34	efforts	effort	NOUN
bjmsr-2255	220	35	,	,	PUNCT
bjmsr-2255	220	36	reliability	reliability	NOUN
bjmsr-2255	220	37	of	of	ADP
bjmsr-2255	220	38	service	service	NOUN
bjmsr-2255	220	39	provided	provide	VERB
bjmsr-2255	220	40	,	,	PUNCT
bjmsr-2255	220	41	convenience	convenience	NOUN
bjmsr-2255	220	42	and	and	CCONJ
bjmsr-2255	220	43	accessibility	accessibility	NOUN
bjmsr-2255	220	44	of	of	ADP
bjmsr-2255	220	45	support	support	NOUN
bjmsr-2255	220	46	,	,	PUNCT
bjmsr-2255	220	47	efficiency	efficiency	NOUN
bjmsr-2255	220	48	of	of	ADP
bjmsr-2255	220	49	customer	customer	NOUN
bjmsr-2255	220	50	service	service	NOUN
bjmsr-2255	220	51	,	,	PUNCT
bjmsr-2255	220	52	and	and	CCONJ
bjmsr-2255	220	53	quality	quality	NOUN
bjmsr-2255	220	54	of	of	ADP
bjmsr-2255	220	55	associated	associated	ADJ
bjmsr-2255	220	56	vendors	vendor	NOUN
bjmsr-2255	220	57	in	in	ADP
bjmsr-2255	220	58	meeting	meet	VERB
bjmsr-2255	220	59	subscriber	subscriber	NOUN
bjmsr-2255	220	60	expectations	expectation	NOUN
bjmsr-2255	220	61	.	.	PUNCT
bjmsr-2255	221	1	qos	qos	PROPN
bjmsr-2255	221	2	is	be	AUX
bjmsr-2255	221	3	operationalized	operationalize	VERB
bjmsr-2255	221	4	by	by	ADP
bjmsr-2255	221	5	5	5	NUM
bjmsr-2255	221	6	questions	question	NOUN
bjmsr-2255	221	7	adapted	adapt	VERB
bjmsr-2255	221	8	from	from	ADP
bjmsr-2255	221	9	aydin	aydin	NOUN
bjmsr-2255	221	10	and	and	CCONJ
bjmsr-2255	221	11	özer	özer	NOUN
bjmsr-2255	221	12	(	(	PUNCT
bjmsr-2255	221	13	2005	2005	NUM
bjmsr-2255	221	14	,	,	PUNCT
bjmsr-2255	221	15	p.	p.	NOUN
bjmsr-2255	221	16	917	917	NUM
bjmsr-2255	221	17	)	)	PUNCT
bjmsr-2255	221	18	.	.	PUNCT
bjmsr-2255	222	1	thirdly	thirdly	ADV
bjmsr-2255	222	2	,	,	PUNCT
bjmsr-2255	222	3	satisfaction	satisfaction	NOUN
bjmsr-2255	222	4	(	(	PUNCT
bjmsr-2255	222	5	sat	sit	VERB
bjmsr-2255	222	6	)	)	PUNCT
bjmsr-2255	222	7	reflects	reflect	VERB
bjmsr-2255	222	8	the	the	DET
bjmsr-2255	222	9	overall	overall	ADJ
bjmsr-2255	222	10	subscriber	subscriber	NOUN
bjmsr-2255	222	11	's	's	PART
bjmsr-2255	222	12	positive	positive	ADJ
bjmsr-2255	222	13	evaluation	evaluation	NOUN
bjmsr-2255	222	14	of	of	ADP
bjmsr-2255	222	15	their	their	PRON
bjmsr-2255	222	16	telecom	telecom	NOUN
bjmsr-2255	222	17	operator	operator	NOUN
bjmsr-2255	222	18	in	in	ADP
bjmsr-2255	222	19	terms	term	NOUN
bjmsr-2255	222	20	of	of	ADP
bjmsr-2255	222	21	trust	trust	NOUN
bjmsr-2255	222	22	,	,	PUNCT
bjmsr-2255	222	23	loyalty	loyalty	NOUN
bjmsr-2255	222	24	,	,	PUNCT
bjmsr-2255	222	25	and	and	CCONJ
bjmsr-2255	222	26	preference	preference	NOUN
bjmsr-2255	222	27	based	base	VERB
bjmsr-2255	222	28	on	on	ADP
bjmsr-2255	222	29	the	the	DET
bjmsr-2255	222	30	operator	operator	NOUN
bjmsr-2255	222	31	’s	’s	PART
bjmsr-2255	222	32	ability	ability	NOUN
bjmsr-2255	222	33	to	to	PART
bjmsr-2255	222	34	meet	meet	VERB
bjmsr-2255	222	35	or	or	CCONJ
bjmsr-2255	222	36	surpass	surpass	VERB
bjmsr-2255	222	37	the	the	DET
bjmsr-2255	222	38	subscriber	subscriber	NOUN
bjmsr-2255	222	39	's	's	PART
bjmsr-2255	222	40	expectations	expectation	NOUN
bjmsr-2255	222	41	.	.	PUNCT
bjmsr-2255	223	1	sat	sit	VERB
bjmsr-2255	223	2	is	be	AUX
bjmsr-2255	223	3	operationalized	operationalize	VERB
bjmsr-2255	223	4	by	by	ADP
bjmsr-2255	223	5	adapting	adapt	VERB
bjmsr-2255	223	6	5	5	NUM
bjmsr-2255	223	7	items	item	NOUN
bjmsr-2255	223	8	from	from	ADP
bjmsr-2255	223	9	former	former	ADJ
bjmsr-2255	223	10	works	work	NOUN
bjmsr-2255	223	11	of	of	ADP
bjmsr-2255	223	12	siddiqi	siddiqi	NOUN
bjmsr-2255	223	13	(	(	PUNCT
bjmsr-2255	223	14	2011	2011	NUM
bjmsr-2255	223	15	,	,	PUNCT
bjmsr-2255	223	16	p.	p.	NOUN
bjmsr-2255	223	17	33	33	NUM
bjmsr-2255	223	18	)	)	PUNCT
bjmsr-2255	223	19	.	.	PUNCT
bjmsr-2255	224	1	next	next	ADV
bjmsr-2255	224	2	,	,	PUNCT
bjmsr-2255	224	3	trust	trust	NOUN
bjmsr-2255	224	4	(	(	PUNCT
bjmsr-2255	224	5	tur	tur	X
bjmsr-2255	224	6	)	)	PUNCT
bjmsr-2255	224	7	reflects	reflect	VERB
bjmsr-2255	224	8	the	the	DET
bjmsr-2255	224	9	subscriber	subscriber	NOUN
bjmsr-2255	224	10	's	's	PART
bjmsr-2255	224	11	confidence	confidence	NOUN
bjmsr-2255	224	12	in	in	ADP
bjmsr-2255	224	13	their	their	PRON
bjmsr-2255	224	14	telecom	telecom	NOUN
bjmsr-2255	224	15	operator	operator	NOUN
bjmsr-2255	224	16	's	's	PART
bjmsr-2255	224	17	ethical	ethical	ADJ
bjmsr-2255	224	18	conduct	conduct	NOUN
bjmsr-2255	224	19	,	,	PUNCT
bjmsr-2255	224	20	service	service	NOUN
bjmsr-2255	224	21	reliability	reliability	NOUN
bjmsr-2255	224	22	,	,	PUNCT
bjmsr-2255	224	23	transparency	transparency	NOUN
bjmsr-2255	224	24	regarding	regard	VERB
bjmsr-2255	224	25	services	service	NOUN
bjmsr-2255	224	26	and	and	CCONJ
bjmsr-2255	224	27	fees	fee	NOUN
bjmsr-2255	224	28	,	,	PUNCT
bjmsr-2255	224	29	accuracy	accuracy	NOUN
bjmsr-2255	224	30	in	in	ADP
bjmsr-2255	224	31	billing	billing	NOUN
bjmsr-2255	224	32	,	,	PUNCT
bjmsr-2255	224	33	and	and	CCONJ
bjmsr-2255	224	34	a	a	DET
bjmsr-2255	224	35	sense	sense	NOUN
bjmsr-2255	224	36	of	of	ADP
bjmsr-2255	224	37	security	security	NOUN
bjmsr-2255	224	38	and	and	CCONJ
bjmsr-2255	224	39	honesty	honesty	NOUN
bjmsr-2255	224	40	in	in	ADP
bjmsr-2255	224	41	communication	communication	NOUN
bjmsr-2255	224	42	and	and	CCONJ
bjmsr-2255	224	43	transactions	transaction	NOUN
bjmsr-2255	224	44	.	.	PUNCT
bjmsr-2255	225	1	the	the	DET
bjmsr-2255	225	2	operationalization	operationalization	NOUN
bjmsr-2255	225	3	of	of	ADP
bjmsr-2255	225	4	tur	tur	PROPN
bjmsr-2255	225	5	was	be	AUX
bjmsr-2255	225	6	formed	form	VERB
bjmsr-2255	225	7	by	by	ADP
bjmsr-2255	225	8	adapting	adapt	VERB
bjmsr-2255	225	9	5	5	NUM
bjmsr-2255	225	10	questions	question	NOUN
bjmsr-2255	225	11	from	from	ADP
bjmsr-2255	225	12	the	the	DET
bjmsr-2255	225	13	published	publish	VERB
bjmsr-2255	225	14	work	work	NOUN
bjmsr-2255	225	15	of	of	ADP
bjmsr-2255	225	16	aydin	aydin	NOUN
bjmsr-2255	225	17	and	and	CCONJ
bjmsr-2255	225	18	özer	özer	NOUN
bjmsr-2255	225	19	(	(	PUNCT
bjmsr-2255	225	20	2005	2005	NUM
bjmsr-2255	225	21	,	,	PUNCT
bjmsr-2255	225	22	p.	p.	NOUN
bjmsr-2255	225	23	917	917	NUM
bjmsr-2255	225	24	)	)	PUNCT
bjmsr-2255	225	25	.	.	PUNCT
bjmsr-2255	226	1	measurements	measurement	NOUN
bjmsr-2255	226	2	’	'	PUNCT
bjmsr-2255	226	3	development	development	NOUN
bjmsr-2255	226	4	the	the	DET
bjmsr-2255	226	5	development	development	NOUN
bjmsr-2255	226	6	of	of	ADP
bjmsr-2255	226	7	the	the	DET
bjmsr-2255	226	8	survey	survey	NOUN
bjmsr-2255	226	9	instrument	instrument	NOUN
bjmsr-2255	226	10	was	be	AUX
bjmsr-2255	226	11	a	a	DET
bjmsr-2255	226	12	precise	precise	ADJ
bjmsr-2255	226	13	process	process	NOUN
bjmsr-2255	226	14	designed	design	VERB
bjmsr-2255	226	15	to	to	PART
bjmsr-2255	226	16	ensure	ensure	VERB
bjmsr-2255	226	17	both	both	DET
bjmsr-2255	226	18	relevance	relevance	NOUN
bjmsr-2255	226	19	and	and	CCONJ
bjmsr-2255	226	20	comprehensiveness	comprehensiveness	NOUN
bjmsr-2255	226	21	.	.	PUNCT
bjmsr-2255	227	1	initially	initially	ADV
bjmsr-2255	227	2	,	,	PUNCT
bjmsr-2255	227	3	survey	survey	NOUN
bjmsr-2255	227	4	questions	question	NOUN
bjmsr-2255	227	5	were	be	AUX
bjmsr-2255	227	6	adapted	adapt	VERB
bjmsr-2255	227	7	from	from	ADP
bjmsr-2255	227	8	existing	exist	VERB
bjmsr-2255	227	9	instruments	instrument	NOUN
bjmsr-2255	227	10	and	and	CCONJ
bjmsr-2255	227	11	tailored	tailor	VERB
bjmsr-2255	227	12	to	to	ADP
bjmsr-2255	227	13	the	the	DET
bjmsr-2255	227	14	specific	specific	ADJ
bjmsr-2255	227	15	constructs	construct	NOUN
bjmsr-2255	227	16	of	of	ADP
bjmsr-2255	227	17	this	this	DET
bjmsr-2255	227	18	study	study	NOUN
bjmsr-2255	227	19	.	.	PUNCT
bjmsr-2255	228	1	the	the	DET
bjmsr-2255	228	2	initial	initial	ADJ
bjmsr-2255	228	3	draft	draft	NOUN
bjmsr-2255	228	4	of	of	ADP
bjmsr-2255	228	5	the	the	DET
bjmsr-2255	228	6	questionnaire	questionnaire	NOUN
bjmsr-2255	228	7	was	be	AUX
bjmsr-2255	228	8	sent	send	VERB
bjmsr-2255	228	9	to	to	ADP
bjmsr-2255	228	10	5	5	NUM
bjmsr-2255	228	11	experts	expert	NOUN
bjmsr-2255	228	12	and	and	CCONJ
bjmsr-2255	228	13	academics	academic	NOUN
bjmsr-2255	228	14	with	with	ADP
bjmsr-2255	228	15	solid	solid	ADJ
bjmsr-2255	228	16	experience	experience	NOUN
bjmsr-2255	228	17	in	in	ADP
bjmsr-2255	228	18	questionnaire	questionnaire	NOUN
bjmsr-2255	228	19	development	development	NOUN
bjmsr-2255	228	20	to	to	PART
bjmsr-2255	228	21	check	check	VERB
bjmsr-2255	228	22	its	its	PRON
bjmsr-2255	228	23	suitability	suitability	NOUN
bjmsr-2255	228	24	,	,	PUNCT
bjmsr-2255	228	25	content	content	NOUN
bjmsr-2255	228	26	,	,	PUNCT
bjmsr-2255	228	27	appropriateness	appropriateness	NOUN
bjmsr-2255	228	28	,	,	PUNCT
bjmsr-2255	228	29	and	and	CCONJ
bjmsr-2255	228	30	alignment	alignment	NOUN
bjmsr-2255	228	31	with	with	ADP
bjmsr-2255	228	32	the	the	DET
bjmsr-2255	228	33	topic	topic	NOUN
bjmsr-2255	228	34	under	under	ADP
bjmsr-2255	228	35	study	study	NOUN
bjmsr-2255	228	36	.	.	PUNCT
bjmsr-2255	229	1	based	base	VERB
bjmsr-2255	229	2	on	on	ADP
bjmsr-2255	229	3	their	their	PRON
bjmsr-2255	229	4	feedback	feedback	NOUN
bjmsr-2255	229	5	,	,	PUNCT
bjmsr-2255	229	6	their	their	PRON
bjmsr-2255	229	7	comments	comment	NOUN
bjmsr-2255	229	8	were	be	AUX
bjmsr-2255	229	9	considered	consider	VERB
bjmsr-2255	229	10	,	,	PUNCT
bjmsr-2255	229	11	and	and	CCONJ
bjmsr-2255	229	12	revisions	revision	NOUN
bjmsr-2255	229	13	were	be	AUX
bjmsr-2255	229	14	made	make	VERB
bjmsr-2255	229	15	to	to	PART
bjmsr-2255	229	16	improve	improve	VERB
bjmsr-2255	229	17	the	the	DET
bjmsr-2255	229	18	clarity	clarity	NOUN
bjmsr-2255	229	19	and	and	CCONJ
bjmsr-2255	229	20	relevance	relevance	NOUN
bjmsr-2255	229	21	of	of	ADP
bjmsr-2255	229	22	the	the	DET
bjmsr-2255	229	23	questionnaire	questionnaire	NOUN
bjmsr-2255	229	24	to	to	PART
bjmsr-2255	229	25	match	match	VERB
bjmsr-2255	229	26	and	and	CCONJ
bjmsr-2255	229	27	align	align	VERB
bjmsr-2255	229	28	with	with	ADP
bjmsr-2255	229	29	the	the	DET
bjmsr-2255	229	30	research	research	NOUN
bjmsr-2255	229	31	objectives	objective	NOUN
bjmsr-2255	229	32	.	.	PUNCT
bjmsr-2255	230	1	after	after	ADP
bjmsr-2255	230	2	revision	revision	NOUN
bjmsr-2255	230	3	,	,	PUNCT
bjmsr-2255	230	4	the	the	DET
bjmsr-2255	230	5	survey	survey	NOUN
bjmsr-2255	230	6	consisted	consist	VERB
bjmsr-2255	230	7	of	of	ADP
bjmsr-2255	230	8	2	2	NUM
bjmsr-2255	230	9	sections	section	NOUN
bjmsr-2255	230	10	.	.	PUNCT
bjmsr-2255	231	1	section	section	NOUN
bjmsr-2255	231	2	one	one	NOUN
bjmsr-2255	231	3	is	be	AUX
bjmsr-2255	231	4	dedicated	dedicate	VERB
bjmsr-2255	231	5	to	to	ADP
bjmsr-2255	231	6	collecting	collect	VERB
bjmsr-2255	231	7	demographic	demographic	ADJ
bjmsr-2255	231	8	information	information	NOUN
bjmsr-2255	231	9	and	and	CCONJ
bjmsr-2255	231	10	respondents	respondent	NOUN
bjmsr-2255	231	11	'	'	PART
bjmsr-2255	231	12	preferences	preference	NOUN
bjmsr-2255	231	13	:	:	PUNCT
bjmsr-2255	231	14	1	1	NUM
bjmsr-2255	231	15	)	)	PUNCT
bjmsr-2255	231	16	gender	gender	NOUN
bjmsr-2255	231	17	,	,	PUNCT
bjmsr-2255	231	18	2	2	NUM
bjmsr-2255	231	19	)	)	PUNCT
bjmsr-2255	231	20	age	age	NOUN
bjmsr-2255	231	21	,	,	PUNCT
bjmsr-2255	231	22	3	3	X
bjmsr-2255	231	23	)	)	PUNCT
bjmsr-2255	231	24	academic	academic	ADJ
bjmsr-2255	231	25	degree	degree	NOUN
bjmsr-2255	231	26	,	,	PUNCT
bjmsr-2255	231	27	and	and	CCONJ
bjmsr-2255	231	28	4	4	X
bjmsr-2255	231	29	)	)	PUNCT
bjmsr-2255	231	30	sim	sim	ADJ
bjmsr-2255	231	31	provider	provider	NOUN
bjmsr-2255	231	32	to	to	PART
bjmsr-2255	231	33	which	which	PRON
bjmsr-2255	231	34	the	the	DET
bjmsr-2255	231	35	respondent	respondent	NOUN
bjmsr-2255	231	36	is	be	AUX
bjmsr-2255	231	37	subscribed	subscribe	VERB
bjmsr-2255	231	38	.	.	PUNCT
bjmsr-2255	232	1	in	in	ADP
bjmsr-2255	232	2	section	section	NOUN
bjmsr-2255	232	3	two	two	NUM
bjmsr-2255	232	4	,	,	PUNCT
bjmsr-2255	232	5	there	there	PRON
bjmsr-2255	232	6	are	be	VERB
bjmsr-2255	232	7	four	four	NUM
bjmsr-2255	232	8	subsections	subsection	NOUN
bjmsr-2255	232	9	.	.	PUNCT
bjmsr-2255	233	1	each	each	DET
bjmsr-2255	233	2	subsection	subsection	NOUN
bjmsr-2255	233	3	corresponds	correspond	VERB
bjmsr-2255	233	4	to	to	ADP
bjmsr-2255	233	5	one	one	NUM
bjmsr-2255	233	6	construct	construct	NOUN
bjmsr-2255	233	7	under	under	ADP
bjmsr-2255	233	8	study	study	NOUN
bjmsr-2255	233	9	,	,	PUNCT
bjmsr-2255	233	10	namely	namely	ADV
bjmsr-2255	233	11	customer	customer	NOUN
bjmsr-2255	233	12	/	/	SYM
bjmsr-2255	233	13	subscriber	subscriber	NOUN
bjmsr-2255	233	14	loyalty	loyalty	NOUN
bjmsr-2255	233	15	(	(	PUNCT
bjmsr-2255	233	16	cusl	cusl	NOUN
bjmsr-2255	233	17	)	)	PUNCT
bjmsr-2255	233	18	,	,	PUNCT
bjmsr-2255	233	19	trust	trust	NOUN
bjmsr-2255	233	20	(	(	PUNCT
bjmsr-2255	233	21	tur	tur	INTJ
bjmsr-2255	233	22	)	)	PUNCT
bjmsr-2255	233	23	,	,	PUNCT
bjmsr-2255	233	24	quality	quality	NOUN
bjmsr-2255	233	25	of	of	ADP
bjmsr-2255	233	26	service	service	NOUN
bjmsr-2255	233	27	(	(	PUNCT
bjmsr-2255	233	28	qos	qos	PROPN
bjmsr-2255	233	29	)	)	PUNCT
bjmsr-2255	233	30	,	,	PUNCT
bjmsr-2255	233	31	and	and	CCONJ
bjmsr-2255	233	32	customer	customer	NOUN
bjmsr-2255	233	33	/	/	SYM
bjmsr-2255	233	34	subscriber	subscriber	NOUN
bjmsr-2255	233	35	satisfaction	satisfaction	NOUN
bjmsr-2255	233	36	(	(	PUNCT
bjmsr-2255	233	37	sat	sit	VERB
bjmsr-2255	233	38	)	)	PUNCT
bjmsr-2255	233	39	.	.	PUNCT
bjmsr-2255	234	1	each	each	PRON
bjmsr-2255	234	2	construct	construct	VERB
bjmsr-2255	234	3	representing	represent	VERB
bjmsr-2255	234	4	a	a	DET
bjmsr-2255	234	5	dimension	dimension	NOUN
bjmsr-2255	234	6	in	in	ADP
bjmsr-2255	234	7	the	the	DET
bjmsr-2255	234	8	framework	framework	NOUN
bjmsr-2255	234	9	(	(	PUNCT
bjmsr-2255	234	10	section	section	NOUN
bjmsr-2255	234	11	2	2	NUM
bjmsr-2255	234	12	)	)	PUNCT
bjmsr-2255	234	13	consisted	consist	VERB
bjmsr-2255	234	14	of	of	ADP
bjmsr-2255	234	15	5	5	NUM
bjmsr-2255	234	16	items	item	NOUN
bjmsr-2255	234	17	slightly	slightly	ADV
bjmsr-2255	234	18	adapted	adapt	VERB
bjmsr-2255	234	19	from	from	ADP
bjmsr-2255	234	20	published	publish	VERB
bjmsr-2255	234	21	work	work	NOUN
bjmsr-2255	234	22	to	to	PART
bjmsr-2255	234	23	match	match	VERB
bjmsr-2255	234	24	the	the	DET
bjmsr-2255	234	25	topic	topic	NOUN
bjmsr-2255	234	26	under	under	ADP
bjmsr-2255	234	27	study	study	NOUN
bjmsr-2255	234	28	.	.	PUNCT
bjmsr-2255	235	1	a	a	DET
bjmsr-2255	235	2	5	5	NUM
bjmsr-2255	235	3	-	-	PUNCT
bjmsr-2255	235	4	point	point	NOUN
bjmsr-2255	235	5	likert	likert	ADJ
bjmsr-2255	235	6	scale	scale	NOUN
bjmsr-2255	235	7	(	(	PUNCT
bjmsr-2255	235	8	likert	likert	NOUN
bjmsr-2255	235	9	,	,	PUNCT
bjmsr-2255	235	10	1932	1932	NUM
bjmsr-2255	235	11	)	)	PUNCT
bjmsr-2255	235	12	was	be	AUX
bjmsr-2255	235	13	used	use	VERB
bjmsr-2255	235	14	to	to	PART
bjmsr-2255	235	15	measure	measure	VERB
bjmsr-2255	235	16	each	each	DET
bjmsr-2255	235	17	item	item	NOUN
bjmsr-2255	235	18	in	in	ADP
bjmsr-2255	235	19	each	each	DET
bjmsr-2255	235	20	construct	construct	NOUN
bjmsr-2255	235	21	.	.	PUNCT
bjmsr-2255	236	1	the	the	DET
bjmsr-2255	236	2	scale	scale	NOUN
bjmsr-2255	236	3	ranges	range	VERB
bjmsr-2255	236	4	from	from	ADP
bjmsr-2255	236	5	1−	1−	NUM
bjmsr-2255	236	6	strongly	strongly	ADV
bjmsr-2255	236	7	disagree−	disagree−	VERB
bjmsr-2255	236	8	to	to	ADP
bjmsr-2255	236	9	5−	5−	NUM
bjmsr-2255	236	10	strongly	strongly	ADV
bjmsr-2255	236	11	agree	agree	VERB
bjmsr-2255	236	12	.	.	PUNCT
bjmsr-2255	237	1	utilizing	utilize	VERB
bjmsr-2255	237	2	a	a	DET
bjmsr-2255	237	3	5	5	NUM
bjmsr-2255	237	4	-	-	PUNCT
bjmsr-2255	237	5	point	point	NOUN
bjmsr-2255	237	6	likert	likert	ADJ
bjmsr-2255	237	7	scale	scale	NOUN
bjmsr-2255	237	8	facilitates	facilitate	VERB
bjmsr-2255	237	9	the	the	DET
bjmsr-2255	237	10	scale	scale	NOUN
bjmsr-2255	237	11	's	's	PART
bjmsr-2255	237	12	appropriateness	appropriateness	NOUN
bjmsr-2255	237	13	for	for	ADP
bjmsr-2255	237	14	capturing	capture	VERB
bjmsr-2255	237	15	a	a	DET
bjmsr-2255	237	16	nuanced	nuanced	ADJ
bjmsr-2255	237	17	comprehension	comprehension	NOUN
bjmsr-2255	237	18	of	of	ADP
bjmsr-2255	237	19	respondents	respondent	NOUN
bjmsr-2255	237	20	'	'	PART
bjmsr-2255	237	21	opinions	opinion	NOUN
bjmsr-2255	237	22	and	and	CCONJ
bjmsr-2255	237	23	provides	provide	VERB
bjmsr-2255	237	24	a	a	DET
bjmsr-2255	237	25	robust	robust	ADJ
bjmsr-2255	237	26	foundation	foundation	NOUN
bjmsr-2255	237	27	for	for	ADP
bjmsr-2255	237	28	subsequent	subsequent	ADJ
bjmsr-2255	237	29	analysis	analysis	NOUN
bjmsr-2255	237	30	.	.	PUNCT
bjmsr-2255	238	1	the	the	DET
bjmsr-2255	238	2	careful	careful	ADJ
bjmsr-2255	238	3	construction	construction	NOUN
bjmsr-2255	238	4	and	and	CCONJ
bjmsr-2255	238	5	validation	validation	NOUN
bjmsr-2255	238	6	of	of	ADP
bjmsr-2255	238	7	the	the	DET
bjmsr-2255	238	8	questionnaire	questionnaire	NOUN
bjmsr-2255	238	9	were	be	AUX
bjmsr-2255	238	10	critical	critical	ADJ
bjmsr-2255	238	11	in	in	ADP
bjmsr-2255	238	12	ensuring	ensure	VERB
bjmsr-2255	238	13	construct	construct	VERB
bjmsr-2255	238	14	reliability	reliability	NOUN
bjmsr-2255	238	15	,	,	PUNCT
bjmsr-2255	238	16	validity	validity	NOUN
bjmsr-2255	238	17	,	,	PUNCT
bjmsr-2255	238	18	and	and	CCONJ
bjmsr-2255	238	19	consistency	consistency	NOUN
bjmsr-2255	238	20	of	of	ADP
bjmsr-2255	238	21	the	the	DET
bjmsr-2255	238	22	data	datum	NOUN
bjmsr-2255	238	23	collected	collect	VERB
bjmsr-2255	238	24	.	.	PUNCT
bjmsr-2255	239	1	measurement	measurement	NOUN
bjmsr-2255	239	2	validation	validation	NOUN
bjmsr-2255	239	3	and	and	CCONJ
bjmsr-2255	239	4	reliability	reliability	NOUN
bjmsr-2255	239	5	in	in	ADP
bjmsr-2255	239	6	the	the	DET
bjmsr-2255	239	7	current	current	ADJ
bjmsr-2255	239	8	research	research	NOUN
bjmsr-2255	239	9	,	,	PUNCT
bjmsr-2255	239	10	the	the	DET
bjmsr-2255	239	11	measurement	measurement	NOUN
bjmsr-2255	239	12	construct	construct	VERB
bjmsr-2255	239	13	's	's	PART
bjmsr-2255	239	14	internal	internal	ADJ
bjmsr-2255	239	15	consistency	consistency	NOUN
bjmsr-2255	239	16	and	and	CCONJ
bjmsr-2255	239	17	reliability	reliability	NOUN
bjmsr-2255	239	18	are	be	AUX
bjmsr-2255	239	19	assessed	assess	VERB
bjmsr-2255	239	20	using	use	VERB
bjmsr-2255	239	21	1	1	NUM
bjmsr-2255	239	22	)	)	PUNCT
bjmsr-2255	239	23	cronbach	cronbach	PROPN
bjmsr-2255	239	24	's	's	PART
bjmsr-2255	239	25	alpha	alpha	NOUN
bjmsr-2255	239	26	,	,	PUNCT
bjmsr-2255	239	27	which	which	PRON
bjmsr-2255	239	28	should	should	AUX
bjmsr-2255	239	29	range	range	VERB
bjmsr-2255	239	30	from	from	ADP
bjmsr-2255	239	31	0.6	0.6	NUM
bjmsr-2255	239	32	to	to	ADP
bjmsr-2255	239	33	0.9	0.9	NUM
bjmsr-2255	239	34	,	,	PUNCT
bjmsr-2255	239	35	and	and	CCONJ
bjmsr-2255	239	36	2	2	X
bjmsr-2255	239	37	)	)	PUNCT
bjmsr-2255	239	38	composite	composite	ADJ
bjmsr-2255	239	39	reliability	reliability	NOUN
bjmsr-2255	239	40	(	(	PUNCT
bjmsr-2255	239	41	cr	cr	NOUN
bjmsr-2255	239	42	)	)	PUNCT
bjmsr-2255	239	43	and	and	CCONJ
bjmsr-2255	239	44	the	the	DET
bjmsr-2255	239	45	coefficient	coefficient	NOUN
bjmsr-2255	239	46	ρa	ρa	ADP
bjmsr-2255	239	47	,	,	PUNCT
bjmsr-2255	239	48	which	which	PRON
bjmsr-2255	239	49	should	should	AUX
bjmsr-2255	239	50	also	also	ADV
bjmsr-2255	239	51	fall	fall	VERB
bjmsr-2255	239	52	within	within	ADP
bjmsr-2255	239	53	the	the	DET
bjmsr-2255	239	54	range	range	NOUN
bjmsr-2255	239	55	of	of	ADP
bjmsr-2255	239	56	0.6	0.6	NUM
bjmsr-2255	239	57	to	to	PART
bjmsr-2255	239	58	0.9	0.9	NUM
bjmsr-2255	239	59	.	.	PUNCT
bjmsr-2255	240	1	convergent	convergent	NOUN
bjmsr-2255	240	2	validity	validity	NOUN
bjmsr-2255	240	3	is	be	AUX
bjmsr-2255	240	4	assessed	assess	VERB
bjmsr-2255	240	5	by	by	ADP
bjmsr-2255	240	6	examining	examine	VERB
bjmsr-2255	240	7	the	the	DET
bjmsr-2255	240	8	average	average	ADJ
bjmsr-2255	240	9	variance	variance	NOUN
bjmsr-2255	240	10	extracted	extract	VERB
bjmsr-2255	240	11	(	(	PUNCT
bjmsr-2255	240	12	ave	ave	PROPN
bjmsr-2255	240	13	)	)	PUNCT
bjmsr-2255	240	14	,	,	PUNCT
bjmsr-2255	240	15	which	which	PRON
bjmsr-2255	240	16	should	should	AUX
bjmsr-2255	240	17	be	be	AUX
bjmsr-2255	240	18	≥	≥	NUM
bjmsr-2255	240	19	0.5	0.5	NUM
bjmsr-2255	240	20	,	,	PUNCT
bjmsr-2255	240	21	and	and	CCONJ
bjmsr-2255	240	22	the	the	DET
bjmsr-2255	240	23	loadings	loading	NOUN
bjmsr-2255	240	24	,	,	PUNCT
bjmsr-2255	240	25	which	which	PRON
bjmsr-2255	240	26	should	should	AUX
bjmsr-2255	240	27	fall	fall	VERB
bjmsr-2255	240	28	within	within	ADP
bjmsr-2255	240	29	the	the	DET
bjmsr-2255	240	30	range	range	NOUN
bjmsr-2255	240	31	of	of	ADP
bjmsr-2255	240	32	0.6	0.6	NUM
bjmsr-2255	240	33	to	to	ADP
bjmsr-2255	240	34	0.7	0.7	NUM
bjmsr-2255	240	35	(	(	PUNCT
bjmsr-2255	240	36	hair	hair	NOUN
bjmsr-2255	240	37	et	et	PROPN
bjmsr-2255	240	38	al	al	PROPN
bjmsr-2255	240	39	.	.	PROPN
bjmsr-2255	240	40	,	,	PUNCT
bjmsr-2255	240	41	2017	2017	NUM
bjmsr-2255	240	42	;	;	PUNCT
bjmsr-2255	240	43	ramayah	ramayah	NOUN
bjmsr-2255	240	44	et	et	PROPN
bjmsr-2255	240	45	al	al	PROPN
bjmsr-2255	240	46	.	.	PROPN
bjmsr-2255	240	47	,	,	PUNCT
bjmsr-2255	240	48	2014	2014	NUM
bjmsr-2255	240	49	)	)	PUNCT
bjmsr-2255	240	50	.	.	PUNCT
bjmsr-2255	241	1	the	the	DET
bjmsr-2255	241	2	next	next	ADJ
bjmsr-2255	241	3	step	step	NOUN
bjmsr-2255	241	4	is	be	AUX
bjmsr-2255	241	5	to	to	PART
bjmsr-2255	241	6	check	check	VERB
bjmsr-2255	241	7	for	for	ADP
bjmsr-2255	241	8	construct	construct	VERB
bjmsr-2255	241	9	discriminant	discriminant	ADJ
bjmsr-2255	241	10	validity	validity	NOUN
bjmsr-2255	241	11	.	.	PUNCT
bjmsr-2255	242	1	following	follow	VERB
bjmsr-2255	242	2	hair	hair	NOUN
bjmsr-2255	242	3	et	et	PROPN
bjmsr-2255	242	4	al	al	PROPN
bjmsr-2255	242	5	.	.	PROPN
bjmsr-2255	243	1	(	(	PUNCT
bjmsr-2255	243	2	2017	2017	NUM
bjmsr-2255	243	3	)	)	PUNCT
bjmsr-2255	243	4	guidelines	guideline	NOUN
bjmsr-2255	243	5	,	,	PUNCT
bjmsr-2255	243	6	after	after	ADP
bjmsr-2255	243	7	assessing	assess	VERB
bjmsr-2255	243	8	internal	internal	ADJ
bjmsr-2255	243	9	consistency	consistency	NOUN
bjmsr-2255	243	10	and	and	CCONJ
bjmsr-2255	243	11	convergent	convergent	NOUN
bjmsr-2255	243	12	reliability	reliability	NOUN
bjmsr-2255	243	13	,	,	PUNCT
bjmsr-2255	243	14	attention	attention	NOUN
bjmsr-2255	243	15	is	be	AUX
bjmsr-2255	243	16	turned	turn	VERB
bjmsr-2255	243	17	toward	toward	ADP
bjmsr-2255	243	18	evaluating	evaluate	VERB
bjmsr-2255	243	19	construct	construct	NOUN
bjmsr-2255	243	20	validity	validity	NOUN
bjmsr-2255	243	21	using	use	VERB
bjmsr-2255	243	22	the	the	DET
bjmsr-2255	243	23	following	following	ADJ
bjmsr-2255	243	24	methods	method	NOUN
bjmsr-2255	243	25	:	:	PUNCT
bjmsr-2255	243	26	cross	cross	NOUN
bjmsr-2255	243	27	-	-	NOUN
bjmsr-2255	243	28	loadings	loading	NOUN
bjmsr-2255	243	29	,	,	PUNCT
bjmsr-2255	243	30	where	where	SCONJ
bjmsr-2255	243	31	each	each	DET
bjmsr-2255	243	32	item	item	NOUN
bjmsr-2255	243	33	must	must	AUX
bjmsr-2255	243	34	have	have	VERB
bjmsr-2255	243	35	higher	high	ADJ
bjmsr-2255	243	36	loadings	loading	NOUN
bjmsr-2255	243	37	with	with	ADP
bjmsr-2255	243	38	its	its	PRON
bjmsr-2255	243	39	related	related	ADJ
bjmsr-2255	243	40	construct	construct	NOUN
bjmsr-2255	243	41	than	than	ADP
bjmsr-2255	243	42	any	any	DET
bjmsr-2255	243	43	other	other	ADJ
bjmsr-2255	243	44	construct	construct	NOUN
bjmsr-2255	243	45	.	.	PUNCT
bjmsr-2255	244	1	fornell	fornell	NOUN
bjmsr-2255	244	2	-	-	PUNCT
bjmsr-2255	244	3	larcker	larcker	NOUN
bjmsr-2255	244	4	criterion	criterion	NOUN
bjmsr-2255	244	5	(	(	PUNCT
bjmsr-2255	244	6	fornell	fornell	PROPN
bjmsr-2255	244	7	&	&	CCONJ
bjmsr-2255	244	8	larcker	larcker	PROPN
bjmsr-2255	244	9	,	,	PUNCT
bjmsr-2255	244	10	1981	1981	NUM
bjmsr-2255	244	11	)	)	PUNCT
bjmsr-2255	244	12	,	,	PUNCT
bjmsr-2255	244	13	where	where	SCONJ
bjmsr-2255	244	14	each	each	PRON
bjmsr-2255	244	15	construct	construct	VERB
bjmsr-2255	244	16	's	's	PART
bjmsr-2255	244	17	diagonal	diagonal	ADJ
bjmsr-2255	244	18	values	value	NOUN
bjmsr-2255	244	19	(	(	PUNCT
bjmsr-2255	244	20	squared	square	VERB
bjmsr-2255	244	21	ave	ave	PROPN
bjmsr-2255	244	22	)	)	PUNCT
bjmsr-2255	244	23	should	should	AUX
bjmsr-2255	244	24	be	be	AUX
bjmsr-2255	244	25	higher	high	ADJ
bjmsr-2255	244	26	than	than	ADP
bjmsr-2255	244	27	the	the	DET
bjmsr-2255	244	28	off	off	ADV
bjmsr-2255	244	29	-	-	PUNCT
bjmsr-2255	244	30	diagonal	diagonal	ADJ
bjmsr-2255	244	31	values	value	NOUN
bjmsr-2255	244	32	.	.	PUNCT
bjmsr-2255	245	1	heterotrait	heterotrait	NOUN
bjmsr-2255	245	2	-	-	PUNCT
bjmsr-2255	245	3	monotrait	monotrait	NOUN
bjmsr-2255	245	4	ratio	ratio	NOUN
bjmsr-2255	245	5	(	(	PUNCT
bjmsr-2255	245	6	htmt	htmt	PROPN
bjmsr-2255	245	7	)	)	PUNCT
bjmsr-2255	245	8	,	,	PUNCT
bjmsr-2255	245	9	as	as	SCONJ
bjmsr-2255	245	10	proposed	propose	VERB
bjmsr-2255	245	11	by	by	ADP
bjmsr-2255	245	12	henseler	henseler	PROPN
bjmsr-2255	245	13	et	et	PROPN
bjmsr-2255	245	14	al	al	PROPN
bjmsr-2255	245	15	.	.	PROPN
bjmsr-2255	245	16	(	(	PUNCT
bjmsr-2255	245	17	2015	2015	NUM
bjmsr-2255	245	18	)	)	PUNCT
bjmsr-2255	245	19	.	.	PUNCT
bjmsr-2255	246	1	there	there	PRON
bjmsr-2255	246	2	are	be	VERB
bjmsr-2255	246	3	two	two	NUM
bjmsr-2255	246	4	approaches	approach	NOUN
bjmsr-2255	246	5	:	:	PUNCT
bjmsr-2255	246	6	o	o	NOUN
bjmsr-2255	246	7	a	a	X
bjmsr-2255	246	8	)	)	PUNCT
bjmsr-2255	246	9	if	if	SCONJ
bjmsr-2255	246	10	htmt	htmt	NOUN
bjmsr-2255	246	11	values	value	NOUN
bjmsr-2255	246	12	are	be	AUX
bjmsr-2255	246	13	significantly	significantly	ADV
bjmsr-2255	246	14	less	less	ADJ
bjmsr-2255	246	15	than	than	ADP
bjmsr-2255	246	16	or	or	CCONJ
bjmsr-2255	246	17	equal	equal	ADJ
bjmsr-2255	246	18	to	to	ADP
bjmsr-2255	246	19	0.85	0.85	NUM
bjmsr-2255	246	20	(	(	PUNCT
bjmsr-2255	246	21	franke	franke	PROPN
bjmsr-2255	246	22	&	&	CCONJ
bjmsr-2255	246	23	sarstedt	sarstedt	PROPN
bjmsr-2255	246	24	,	,	PUNCT
bjmsr-2255	246	25	2019	2019	NUM
bjmsr-2255	246	26	)	)	PUNCT
bjmsr-2255	246	27	,	,	PUNCT
bjmsr-2255	246	28	this	this	PRON
bjmsr-2255	246	29	confirms	confirm	VERB
bjmsr-2255	246	30	the	the	DET
bjmsr-2255	246	31	discriminant	discriminant	ADJ
bjmsr-2255	246	32	validity	validity	NOUN
bjmsr-2255	246	33	of	of	ADP
bjmsr-2255	246	34	the	the	DET
bjmsr-2255	246	35	measures	measure	NOUN
bjmsr-2255	246	36	.	.	PUNCT
bjmsr-2255	247	1	o	o	NOUN
bjmsr-2255	247	2	b	b	X
bjmsr-2255	247	3	)	)	PUNCT
bjmsr-2255	247	4	a	a	DET
bjmsr-2255	247	5	more	more	ADV
bjmsr-2255	247	6	conservative	conservative	ADJ
bjmsr-2255	247	7	criterion	criterion	NOUN
bjmsr-2255	247	8	of	of	ADP
bjmsr-2255	247	9	htmt	htmt	NOUN
bjmsr-2255	247	10	involves	involve	VERB
bjmsr-2255	247	11	ensuring	ensure	VERB
bjmsr-2255	247	12	that	that	SCONJ
bjmsr-2255	247	13	no	no	DET
bjmsr-2255	247	14	value	value	NOUN
bjmsr-2255	247	15	in	in	ADP
bjmsr-2255	247	16	the	the	DET
bjmsr-2255	247	17	confidence	confidence	NOUN
bjmsr-2255	247	18	interval	interval	NOUN
bjmsr-2255	247	19	reaches	reach	VERB
bjmsr-2255	247	20	1	1	NUM
bjmsr-2255	247	21	(	(	PUNCT
bjmsr-2255	247	22	hair	hair	NOUN
bjmsr-2255	247	23	et	et	PROPN
bjmsr-2255	247	24	al	al	PROPN
bjmsr-2255	247	25	.	.	PROPN
bjmsr-2255	247	26	,	,	PUNCT
bjmsr-2255	247	27	2017	2017	NUM
bjmsr-2255	247	28	)	)	PUNCT
bjmsr-2255	247	29	.	.	PUNCT
bjmsr-2255	248	1	the	the	DET
bjmsr-2255	248	2	third	third	ADJ
bjmsr-2255	248	3	step	step	NOUN
bjmsr-2255	248	4	involves	involve	VERB
bjmsr-2255	248	5	assessing	assess	VERB
bjmsr-2255	248	6	the	the	DET
bjmsr-2255	248	7	structural	structural	ADJ
bjmsr-2255	248	8	model	model	NOUN
bjmsr-2255	248	9	.	.	PUNCT
bjmsr-2255	249	1	first	first	ADV
bjmsr-2255	249	2	,	,	PUNCT
bjmsr-2255	249	3	collinearity	collinearity	NOUN
bjmsr-2255	249	4	is	be	AUX
bjmsr-2255	249	5	evaluated	evaluate	VERB
bjmsr-2255	249	6	to	to	PART
bjmsr-2255	249	7	ensure	ensure	VERB
bjmsr-2255	249	8	that	that	SCONJ
bjmsr-2255	249	9	the	the	DET
bjmsr-2255	249	10	exogenous	exogenous	ADJ
bjmsr-2255	249	11	constructs	construct	NOUN
bjmsr-2255	249	12	do	do	AUX
bjmsr-2255	249	13	not	not	PART
bjmsr-2255	249	14	exhibit	exhibit	VERB
bjmsr-2255	249	15	collinearity	collinearity	NOUN
bjmsr-2255	249	16	issues	issue	NOUN
bjmsr-2255	249	17	with	with	ADP
bjmsr-2255	249	18	the	the	DET
bjmsr-2255	249	19	endogenous	endogenous	ADJ
bjmsr-2255	249	20	constructs	construct	NOUN
bjmsr-2255	249	21	(	(	PUNCT
bjmsr-2255	249	22	hair	hair	NOUN
bjmsr-2255	249	23	et	et	PROPN
bjmsr-2255	249	24	al	al	PROPN
bjmsr-2255	249	25	.	.	PROPN
bjmsr-2255	249	26	,	,	PUNCT
bjmsr-2255	249	27	2017	2017	NUM
bjmsr-2255	249	28	)	)	PUNCT
bjmsr-2255	249	29	.	.	PUNCT
bjmsr-2255	250	1	the	the	DET
bjmsr-2255	250	2	variance	variance	NOUN
bjmsr-2255	250	3	inflation	inflation	NOUN
bjmsr-2255	250	4	factor	factor	NOUN
bjmsr-2255	250	5	(	(	PUNCT
bjmsr-2255	250	6	vif	vif	NOUN
bjmsr-2255	250	7	)	)	PUNCT
bjmsr-2255	250	8	recommended	recommend	VERB
bjmsr-2255	250	9	threshold	threshold	NOUN
bjmsr-2255	250	10	is	be	AUX
bjmsr-2255	250	11	≤	≤	NUM
bjmsr-2255	250	12	5	5	NUM
bjmsr-2255	250	13	.	.	PUNCT
bjmsr-2255	251	1	if	if	SCONJ
bjmsr-2255	251	2	no	no	DET
bjmsr-2255	251	3	issues	issue	NOUN
bjmsr-2255	251	4	arise	arise	VERB
bjmsr-2255	251	5	,	,	PUNCT
bjmsr-2255	251	6	each	each	DET
bjmsr-2255	251	7	dependent	dependent	ADJ
bjmsr-2255	251	8	variable	variable	NOUN
bjmsr-2255	251	9	's	's	PART
bjmsr-2255	251	10	coefficient	coefficient	NOUN
bjmsr-2255	251	11	of	of	ADP
bjmsr-2255	251	12	determination	determination	NOUN
bjmsr-2255	251	13	(	(	PUNCT
bjmsr-2255	251	14	r²	r²	NOUN
bjmsr-2255	251	15	)	)	PUNCT
bjmsr-2255	251	16	and	and	CCONJ
bjmsr-2255	251	17	the	the	DET
bjmsr-2255	251	18	effect	effect	NOUN
bjmsr-2255	251	19	size	size	NOUN
bjmsr-2255	251	20	(	(	PUNCT
bjmsr-2255	251	21	f²	f²	PROPN
bjmsr-2255	251	22	)	)	PUNCT
bjmsr-2255	251	23	are	be	AUX
bjmsr-2255	251	24	evaluated	evaluate	VERB
bjmsr-2255	251	25	.	.	PUNCT
bjmsr-2255	252	1	suppose	suppose	VERB
bjmsr-2255	252	2	the	the	DET
bjmsr-2255	252	3	previous	previous	ADJ
bjmsr-2255	252	4	steps	step	NOUN
bjmsr-2255	252	5	show	show	VERB
bjmsr-2255	252	6	no	no	DET
bjmsr-2255	252	7	issues	issue	NOUN
bjmsr-2255	252	8	and	and	CCONJ
bjmsr-2255	252	9	meet	meet	VERB
bjmsr-2255	252	10	the	the	DET
bjmsr-2255	252	11	cut	cut	NOUN
bjmsr-2255	252	12	-	-	PUNCT
bjmsr-2255	252	13	off	off	ADP
bjmsr-2255	252	14	values	value	NOUN
bjmsr-2255	252	15	.	.	PUNCT
bjmsr-2255	253	1	in	in	ADP
bjmsr-2255	253	2	that	that	DET
bjmsr-2255	253	3	case	case	NOUN
bjmsr-2255	253	4	,	,	PUNCT
bjmsr-2255	253	5	the	the	DET
bjmsr-2255	253	6	structural	structural	ADJ
bjmsr-2255	253	7	model	model	NOUN
bjmsr-2255	253	8	or	or	CCONJ
bjmsr-2255	253	9	hypothesis	hypothesis	NOUN
bjmsr-2255	253	10	testing	testing	NOUN
bjmsr-2255	253	11	is	be	AUX
bjmsr-2255	253	12	conducted	conduct	VERB
bjmsr-2255	253	13	by	by	ADP
bjmsr-2255	253	14	assessing	assess	VERB
bjmsr-2255	253	15	the	the	DET
bjmsr-2255	253	16	path	path	NOUN
bjmsr-2255	253	17	coefficients	coefficient	NOUN
bjmsr-2255	253	18	,	,	PUNCT
bjmsr-2255	253	19	t	t	NOUN
bjmsr-2255	253	20	-	-	PUNCT
bjmsr-2255	253	21	values	value	NOUN
bjmsr-2255	253	22	,	,	PUNCT
bjmsr-2255	253	23	p	p	NOUN
bjmsr-2255	253	24	-	-	PUNCT
bjmsr-2255	253	25	values	value	NOUN
bjmsr-2255	253	26	for	for	ADP
bjmsr-2255	253	27	significance	significance	NOUN
bjmsr-2255	253	28	,	,	PUNCT
bjmsr-2255	253	29	and	and	CCONJ
bjmsr-2255	253	30	confidence	confidence	NOUN
bjmsr-2255	253	31	intervals	interval	NOUN
bjmsr-2255	253	32	(	(	PUNCT
bjmsr-2255	253	33	which	which	PRON
bjmsr-2255	253	34	should	should	AUX
bjmsr-2255	253	35	not	not	PART
bjmsr-2255	253	36	cross	cross	VERB
bjmsr-2255	253	37	zero	zero	NUM
bjmsr-2255	253	38	)	)	PUNCT
bjmsr-2255	253	39	using	use	VERB
bjmsr-2255	253	40	bootstrapping	bootstrappe	VERB
bjmsr-2255	253	41	with	with	ADP
bjmsr-2255	253	42	5000	5000	NUM
bjmsr-2255	253	43	subsamples	subsample	NOUN
bjmsr-2255	253	44	.	.	PUNCT
bjmsr-2255	254	1	the	the	DET
bjmsr-2255	254	2	significance	significance	NOUN
bjmsr-2255	254	3	level	level	NOUN
bjmsr-2255	254	4	is	be	AUX
bjmsr-2255	254	5	0.05	0.05	NUM
bjmsr-2255	254	6	,	,	PUNCT
bjmsr-2255	254	7	with	with	ADP
bjmsr-2255	254	8	bias	bias	NOUN
bjmsr-2255	254	9	-	-	PUNCT
bjmsr-2255	254	10	corrected	correct	VERB
bjmsr-2255	254	11	and	and	CCONJ
bjmsr-2255	254	12	accelerated	accelerate	VERB
bjmsr-2255	254	13	bootstrapping	bootstrappe	VERB
bjmsr-2255	254	14	(	(	PUNCT
bjmsr-2255	254	15	hair	hair	NOUN
bjmsr-2255	254	16	et	et	PROPN
bjmsr-2255	254	17	al	al	PROPN
bjmsr-2255	254	18	.	.	PROPN
bjmsr-2255	254	19	,	,	PUNCT
bjmsr-2255	254	20	2017	2017	NUM
bjmsr-2255	254	21	)	)	PUNCT
bjmsr-2255	254	22	.	.	PUNCT
bjmsr-2255	255	1	the	the	DET
bjmsr-2255	255	2	current	current	ADJ
bjmsr-2255	255	3	research	research	NOUN
bjmsr-2255	255	4	methodology	methodology	NOUN
bjmsr-2255	255	5	has	have	VERB
bjmsr-2255	255	6	strengths	strength	NOUN
bjmsr-2255	255	7	in	in	ADP
bjmsr-2255	255	8	recruiting	recruiting	NOUN
bjmsr-2255	255	9	subscribers	subscriber	NOUN
bjmsr-2255	255	10	'	'	PART
bjmsr-2255	255	11	previously	previously	ADV
bjmsr-2255	255	12	unexplored	unexplored	ADJ
bjmsr-2255	255	13	opinions	opinion	NOUN
bjmsr-2255	255	14	within	within	ADP
bjmsr-2255	255	15	the	the	DET
bjmsr-2255	255	16	omani	omani	ADJ
bjmsr-2255	255	17	telecom	telecom	NOUN
bjmsr-2255	255	18	sector	sector	NOUN
bjmsr-2255	255	19	.	.	PUNCT
bjmsr-2255	256	1	this	this	DET
bjmsr-2255	256	2	approach	approach	NOUN
bjmsr-2255	256	3	provides	provide	VERB
bjmsr-2255	256	4	nuanced	nuanced	ADJ
bjmsr-2255	256	5	insights	insight	NOUN
bjmsr-2255	256	6	into	into	ADP
bjmsr-2255	256	7	the	the	DET
bjmsr-2255	256	8	dominant	dominant	ADJ
bjmsr-2255	256	9	factors	factor	NOUN
bjmsr-2255	256	10	that	that	PRON
bjmsr-2255	256	11	impact	impact	VERB
bjmsr-2255	256	12	subscriber	subscriber	NOUN
bjmsr-2255	256	13	loyalty	loyalty	NOUN
bjmsr-2255	256	14	in	in	ADP
bjmsr-2255	256	15	this	this	DET
bjmsr-2255	256	16	promising	promising	ADJ
bjmsr-2255	256	17	sector	sector	NOUN
bjmsr-2255	256	18	.	.	PUNCT
bjmsr-2255	257	1	however	however	ADV
bjmsr-2255	257	2	,	,	PUNCT
bjmsr-2255	257	3	the	the	DET
bjmsr-2255	257	4	research	research	NOUN
bjmsr-2255	257	5	utilized	utilize	VERB
bjmsr-2255	257	6	purposive	purposive	NOUN
bjmsr-2255	257	7	sampling	sampling	NOUN
bjmsr-2255	257	8	,	,	PUNCT
bjmsr-2255	257	9	a	a	DET
bjmsr-2255	257	10	non	non	ADJ
bjmsr-2255	257	11	-	-	ADJ
bjmsr-2255	257	12	probability	probability	ADJ
bjmsr-2255	257	13	method	method	NOUN
bjmsr-2255	257	14	,	,	PUNCT
bjmsr-2255	257	15	which	which	PRON
bjmsr-2255	257	16	hinders	hinder	VERB
bjmsr-2255	257	17	the	the	DET
bjmsr-2255	257	18	results	result	NOUN
bjmsr-2255	257	19	'	'	PART
bjmsr-2255	257	20	generalizability	generalizability	NOUN
bjmsr-2255	257	21	.	.	PUNCT
bjmsr-2255	258	1	additionally	additionally	ADV
bjmsr-2255	258	2	,	,	PUNCT
bjmsr-2255	258	3	the	the	DET
bjmsr-2255	258	4	cross	cross	ADJ
bjmsr-2255	258	5	-	-	ADJ
bjmsr-2255	258	6	sectional	sectional	ADJ
bjmsr-2255	258	7	survey	survey	NOUN
bjmsr-2255	258	8	instrument	instrument	NOUN
bjmsr-2255	258	9	employed	employ	VERB
bjmsr-2255	258	10	limits	limit	NOUN
bjmsr-2255	258	11	the	the	DET
bjmsr-2255	258	12	ability	ability	NOUN
bjmsr-2255	258	13	to	to	PART
bjmsr-2255	258	14	measure	measure	VERB
bjmsr-2255	258	15	the	the	DET
bjmsr-2255	258	16	dynamic	dynamic	ADJ
bjmsr-2255	258	17	changes	change	NOUN
bjmsr-2255	258	18	in	in	ADP
bjmsr-2255	258	19	subscriber	subscriber	NOUN
bjmsr-2255	258	20	behavior	behavior	NOUN
bjmsr-2255	258	21	and	and	CCONJ
bjmsr-2255	258	22	shifts	shift	NOUN
bjmsr-2255	258	23	in	in	ADP
bjmsr-2255	258	24	attitudes	attitude	NOUN
bjmsr-2255	258	25	,	,	PUNCT
bjmsr-2255	258	26	perceptions	perception	NOUN
bjmsr-2255	258	27	,	,	PUNCT
bjmsr-2255	258	28	needs	need	NOUN
bjmsr-2255	258	29	,	,	PUNCT
bjmsr-2255	258	30	and	and	CCONJ
bjmsr-2255	258	31	wants	want	VERB
bjmsr-2255	258	32	.	.	PUNCT
bjmsr-2255	259	1	results	result	NOUN
bjmsr-2255	259	2	and	and	CCONJ
bjmsr-2255	259	3	discussions	discussion	NOUN
bjmsr-2255	259	4	respondents	respondent	NOUN
bjmsr-2255	259	5	’	'	PUNCT
bjmsr-2255	259	6	profile	profile	VERB
bjmsr-2255	259	7	the	the	DET
bjmsr-2255	259	8	findings	finding	NOUN
bjmsr-2255	259	9	of	of	ADP
bjmsr-2255	259	10	the	the	DET
bjmsr-2255	259	11	demographic	demographic	ADJ
bjmsr-2255	259	12	analysis	analysis	NOUN
bjmsr-2255	259	13	reveal	reveal	VERB
bjmsr-2255	259	14	exciting	exciting	ADJ
bjmsr-2255	259	15	insights	insight	NOUN
bjmsr-2255	259	16	.	.	PUNCT
bjmsr-2255	260	1	pertaining	pertain	VERB
bjmsr-2255	260	2	gender	gender	NOUN
bjmsr-2255	260	3	distribution	distribution	NOUN
bjmsr-2255	260	4	,	,	PUNCT
bjmsr-2255	260	5	the	the	DET
bjmsr-2255	260	6	sample	sample	NOUN
bjmsr-2255	260	7	comprised	comprise	VERB
bjmsr-2255	260	8	a	a	DET
bjmsr-2255	260	9	higher	high	ADJ
bjmsr-2255	260	10	proportion	proportion	NOUN
bjmsr-2255	260	11	of	of	ADP
bjmsr-2255	260	12	females	female	NOUN
bjmsr-2255	260	13	(	(	PUNCT
bjmsr-2255	260	14	58.6	58.6	NUM
bjmsr-2255	260	15	%	%	NOUN
bjmsr-2255	260	16	)	)	PUNCT
bjmsr-2255	260	17	than	than	ADP
bjmsr-2255	260	18	males	male	NOUN
bjmsr-2255	260	19	(	(	PUNCT
bjmsr-2255	260	20	41.4	41.4	NUM
bjmsr-2255	260	21	%	%	NOUN
bjmsr-2255	260	22	)	)	PUNCT
bjmsr-2255	260	23	.	.	PUNCT
bjmsr-2255	261	1	in	in	ADP
bjmsr-2255	261	2	terms	term	NOUN
bjmsr-2255	261	3	of	of	ADP
bjmsr-2255	261	4	age	age	NOUN
bjmsr-2255	261	5	,	,	PUNCT
bjmsr-2255	261	6	most	most	ADJ
bjmsr-2255	261	7	respondents	respondent	NOUN
bjmsr-2255	261	8	fall	fall	VERB
bjmsr-2255	261	9	within	within	ADP
bjmsr-2255	261	10	the	the	DET
bjmsr-2255	261	11	18	18	NUM
bjmsr-2255	261	12	-	-	SYM
bjmsr-2255	261	13	30	30	NUM
bjmsr-2255	261	14	age	age	NOUN
bjmsr-2255	261	15	group	group	NOUN
bjmsr-2255	261	16	,	,	PUNCT
bjmsr-2255	261	17	hail	hail	NOUN
bjmsr-2255	261	18	et	et	PROPN
bjmsr-2255	261	19	al	al	PROPN
bjmsr-2255	261	20	.	.	PROPN
bjmsr-2255	261	21	,	,	PUNCT
bjmsr-2255	261	22	bangladesh	bangladesh	PROPN
bjmsr-2255	261	23	journal	journal	NOUN
bjmsr-2255	261	24	of	of	ADP
bjmsr-2255	261	25	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	261	26	scientific	scientific	ADJ
bjmsr-2255	261	27	research	research	NOUN
bjmsr-2255	261	28	9(5	9(5	NUM
bjmsr-2255	261	29	)	)	PUNCT
bjmsr-2255	261	30	(	(	PUNCT
bjmsr-2255	261	31	2024	2024	NUM
bjmsr-2255	261	32	)	)	PUNCT
bjmsr-2255	261	33	,	,	PUNCT
bjmsr-2255	261	34	39	39	NUM
bjmsr-2255	261	35	-	-	SYM
bjmsr-2255	261	36	55	55	NUM
bjmsr-2255	261	37	46	46	NUM
bjmsr-2255	261	38	representing	represent	VERB
bjmsr-2255	261	39	49.4	49.4	NUM
bjmsr-2255	261	40	%	%	NOUN
bjmsr-2255	261	41	of	of	ADP
bjmsr-2255	261	42	the	the	DET
bjmsr-2255	261	43	total	total	ADJ
bjmsr-2255	261	44	sample	sample	NOUN
bjmsr-2255	261	45	.	.	PUNCT
bjmsr-2255	262	1	this	this	PRON
bjmsr-2255	262	2	is	be	AUX
bjmsr-2255	262	3	followed	follow	VERB
bjmsr-2255	262	4	by	by	ADP
bjmsr-2255	262	5	the	the	DET
bjmsr-2255	262	6	31	31	NUM
bjmsr-2255	262	7	-	-	SYM
bjmsr-2255	262	8	40	40	NUM
bjmsr-2255	262	9	age	age	NOUN
bjmsr-2255	262	10	group	group	NOUN
bjmsr-2255	262	11	at	at	ADP
bjmsr-2255	262	12	30.2	30.2	NUM
bjmsr-2255	262	13	%	%	NOUN
bjmsr-2255	262	14	,	,	PUNCT
bjmsr-2255	262	15	the	the	DET
bjmsr-2255	262	16	41	41	NUM
bjmsr-2255	262	17	-	-	SYM
bjmsr-2255	262	18	50	50	NUM
bjmsr-2255	262	19	age	age	NOUN
bjmsr-2255	262	20	group	group	NOUN
bjmsr-2255	262	21	at	at	ADP
bjmsr-2255	262	22	14.8	14.8	NUM
bjmsr-2255	262	23	%	%	NOUN
bjmsr-2255	262	24	,	,	PUNCT
bjmsr-2255	262	25	and	and	CCONJ
bjmsr-2255	262	26	those	those	DET
bjmsr-2255	262	27	over	over	ADP
bjmsr-2255	262	28	51	51	NUM
bjmsr-2255	262	29	years	year	NOUN
bjmsr-2255	262	30	at	at	ADP
bjmsr-2255	262	31	5.6	5.6	NUM
bjmsr-2255	262	32	%	%	NOUN
bjmsr-2255	262	33	.	.	PUNCT
bjmsr-2255	263	1	figure	figure	NOUN
bjmsr-2255	263	2	1	1	NUM
bjmsr-2255	263	3	.	.	PUNCT
bjmsr-2255	263	4	illustrates	illustrate	VERB
bjmsr-2255	263	5	the	the	DET
bjmsr-2255	263	6	age	age	NOUN
bjmsr-2255	263	7	distribution	distribution	NOUN
bjmsr-2255	263	8	among	among	ADP
bjmsr-2255	263	9	subscribers	subscriber	NOUN
bjmsr-2255	263	10	.	.	PUNCT
bjmsr-2255	264	1	figure	figure	VERB
bjmsr-2255	264	2	1	1	NUM
bjmsr-2255	264	3	.	.	PUNCT
bjmsr-2255	264	4	age	age	NOUN
bjmsr-2255	264	5	distribution	distribution	NOUN
bjmsr-2255	264	6	among	among	ADP
bjmsr-2255	264	7	subscribers	subscriber	NOUN
bjmsr-2255	264	8	regarding	regard	VERB
bjmsr-2255	264	9	sim	sim	ADJ
bjmsr-2255	264	10	card	card	NOUN
bjmsr-2255	264	11	usage	usage	NOUN
bjmsr-2255	264	12	among	among	ADP
bjmsr-2255	264	13	respondents	respondent	NOUN
bjmsr-2255	264	14	,	,	PUNCT
bjmsr-2255	264	15	omantel	omantel	PROPN
bjmsr-2255	264	16	,	,	PUNCT
bjmsr-2255	264	17	an	an	DET
bjmsr-2255	264	18	omani	omani	ADJ
bjmsr-2255	264	19	operator	operator	NOUN
bjmsr-2255	264	20	,	,	PUNCT
bjmsr-2255	264	21	is	be	AUX
bjmsr-2255	264	22	the	the	DET
bjmsr-2255	264	23	most	most	ADV
bjmsr-2255	264	24	commonly	commonly	ADV
bjmsr-2255	264	25	used	use	VERB
bjmsr-2255	264	26	,	,	PUNCT
bjmsr-2255	264	27	with	with	ADP
bjmsr-2255	264	28	50.6	50.6	NUM
bjmsr-2255	264	29	%	%	NOUN
bjmsr-2255	264	30	of	of	ADP
bjmsr-2255	264	31	respondents	respondent	NOUN
bjmsr-2255	264	32	using	use	VERB
bjmsr-2255	264	33	its	its	PRON
bjmsr-2255	264	34	services	service	NOUN
bjmsr-2255	264	35	.	.	PUNCT
bjmsr-2255	265	1	this	this	PRON
bjmsr-2255	265	2	is	be	AUX
bjmsr-2255	265	3	followed	follow	VERB
bjmsr-2255	265	4	by	by	ADP
bjmsr-2255	265	5	ooredoo	ooredoo	NOUN
bjmsr-2255	265	6	,	,	PUNCT
bjmsr-2255	265	7	an	an	DET
bjmsr-2255	265	8	international	international	ADJ
bjmsr-2255	265	9	operator	operator	NOUN
bjmsr-2255	265	10	,	,	PUNCT
bjmsr-2255	265	11	at	at	ADP
bjmsr-2255	265	12	38.9	38.9	NUM
bjmsr-2255	265	13	%	%	NOUN
bjmsr-2255	265	14	,	,	PUNCT
bjmsr-2255	265	15	and	and	CCONJ
bjmsr-2255	265	16	vodafone	vodafone	NOUN
bjmsr-2255	265	17	,	,	PUNCT
bjmsr-2255	265	18	another	another	DET
bjmsr-2255	265	19	international	international	ADJ
bjmsr-2255	265	20	operator	operator	NOUN
bjmsr-2255	265	21	,	,	PUNCT
bjmsr-2255	265	22	at	at	ADP
bjmsr-2255	265	23	10.5	10.5	NUM
bjmsr-2255	265	24	%	%	NOUN
bjmsr-2255	265	25	.	.	PUNCT
bjmsr-2255	266	1	these	these	DET
bjmsr-2255	266	2	results	result	NOUN
bjmsr-2255	266	3	indicate	indicate	VERB
bjmsr-2255	266	4	that	that	SCONJ
bjmsr-2255	266	5	omantel	omantel	NOUN
bjmsr-2255	266	6	,	,	PUNCT
bjmsr-2255	266	7	the	the	DET
bjmsr-2255	266	8	first	first	ADJ
bjmsr-2255	266	9	telecom	telecom	NOUN
bjmsr-2255	266	10	operator	operator	NOUN
bjmsr-2255	266	11	in	in	ADP
bjmsr-2255	266	12	oman	oman	PROPN
bjmsr-2255	266	13	,	,	PUNCT
bjmsr-2255	266	14	continues	continue	VERB
bjmsr-2255	266	15	to	to	PART
bjmsr-2255	266	16	dominate	dominate	VERB
bjmsr-2255	266	17	the	the	DET
bjmsr-2255	266	18	omani	omani	ADJ
bjmsr-2255	266	19	market	market	NOUN
bjmsr-2255	266	20	.	.	PUNCT
bjmsr-2255	267	1	however	however	ADV
bjmsr-2255	267	2	,	,	PUNCT
bjmsr-2255	267	3	newer	new	ADJ
bjmsr-2255	267	4	operators	operator	NOUN
bjmsr-2255	267	5	like	like	ADP
bjmsr-2255	267	6	ooredoo	ooredoo	NOUN
bjmsr-2255	267	7	and	and	CCONJ
bjmsr-2255	267	8	vodafone	vodafone	NOUN
bjmsr-2255	267	9	suggest	suggest	VERB
bjmsr-2255	267	10	a	a	DET
bjmsr-2255	267	11	gradual	gradual	ADJ
bjmsr-2255	267	12	reduction	reduction	NOUN
bjmsr-2255	267	13	in	in	ADP
bjmsr-2255	267	14	omantel	omantel	NOUN
bjmsr-2255	267	15	's	's	PART
bjmsr-2255	267	16	market	market	NOUN
bjmsr-2255	267	17	share	share	NOUN
bjmsr-2255	267	18	,	,	PUNCT
bjmsr-2255	267	19	signaling	signal	VERB
bjmsr-2255	267	20	the	the	DET
bjmsr-2255	267	21	potential	potential	NOUN
bjmsr-2255	267	22	for	for	ADP
bjmsr-2255	267	23	intensified	intensify	VERB
bjmsr-2255	267	24	competition	competition	NOUN
bjmsr-2255	267	25	shortly	shortly	ADV
bjmsr-2255	267	26	.	.	PUNCT
bjmsr-2255	268	1	this	this	DET
bjmsr-2255	268	2	shift	shift	NOUN
bjmsr-2255	268	3	could	could	AUX
bjmsr-2255	268	4	lead	lead	VERB
bjmsr-2255	268	5	to	to	ADP
bjmsr-2255	268	6	a	a	DET
bjmsr-2255	268	7	more	more	ADV
bjmsr-2255	268	8	competitive	competitive	ADJ
bjmsr-2255	268	9	landscape	landscape	NOUN
bjmsr-2255	268	10	,	,	PUNCT
bjmsr-2255	268	11	compelling	compel	VERB
bjmsr-2255	268	12	all	all	DET
bjmsr-2255	268	13	operators	operator	NOUN
bjmsr-2255	268	14	to	to	PART
bjmsr-2255	268	15	improve	improve	VERB
bjmsr-2255	268	16	service	service	NOUN
bjmsr-2255	268	17	offerings	offering	NOUN
bjmsr-2255	268	18	to	to	PART
bjmsr-2255	268	19	retain	retain	VERB
bjmsr-2255	268	20	and	and	CCONJ
bjmsr-2255	268	21	attract	attract	VERB
bjmsr-2255	268	22	customers	customer	NOUN
bjmsr-2255	268	23	.	.	PUNCT
bjmsr-2255	269	1	see	see	VERB
bjmsr-2255	269	2	figure	figure	NOUN
bjmsr-2255	269	3	2	2	NUM
bjmsr-2255	269	4	for	for	ADP
bjmsr-2255	269	5	illustrative	illustrative	ADJ
bjmsr-2255	269	6	purposes	purpose	NOUN
bjmsr-2255	269	7	.	.	PUNCT
bjmsr-2255	270	1	figure	figure	NOUN
bjmsr-2255	270	2	2	2	NUM
bjmsr-2255	270	3	.	.	PUNCT
bjmsr-2255	270	4	sim	sim	ADJ
bjmsr-2255	270	5	card	card	NOUN
bjmsr-2255	270	6	distribution	distribution	NOUN
bjmsr-2255	270	7	regarding	regard	VERB
bjmsr-2255	270	8	educational	educational	ADJ
bjmsr-2255	270	9	attainment	attainment	NOUN
bjmsr-2255	270	10	,	,	PUNCT
bjmsr-2255	270	11	most	most	ADJ
bjmsr-2255	270	12	respondents	respondent	NOUN
bjmsr-2255	270	13	hold	hold	VERB
bjmsr-2255	270	14	a	a	DET
bjmsr-2255	270	15	bachelor	bachelor	NOUN
bjmsr-2255	270	16	's	's	PART
bjmsr-2255	270	17	degree	degree	NOUN
bjmsr-2255	270	18	(	(	PUNCT
bjmsr-2255	270	19	59.9	59.9	NUM
bjmsr-2255	270	20	%	%	NOUN
bjmsr-2255	270	21	)	)	PUNCT
bjmsr-2255	270	22	,	,	PUNCT
bjmsr-2255	270	23	while	while	SCONJ
bjmsr-2255	270	24	24.1	24.1	NUM
bjmsr-2255	270	25	%	%	NOUN
bjmsr-2255	270	26	have	have	VERB
bjmsr-2255	270	27	a	a	DET
bjmsr-2255	270	28	diploma	diploma	NOUN
bjmsr-2255	270	29	.	.	PUNCT
bjmsr-2255	271	1	the	the	DET
bjmsr-2255	271	2	remaining	remain	VERB
bjmsr-2255	271	3	16	16	NUM
bjmsr-2255	271	4	%	%	NOUN
bjmsr-2255	271	5	fall	fall	NOUN
bjmsr-2255	271	6	into	into	ADP
bjmsr-2255	271	7	the	the	DET
bjmsr-2255	271	8	"	"	PUNCT
bjmsr-2255	271	9	others	other	NOUN
bjmsr-2255	271	10	"	"	PUNCT
bjmsr-2255	271	11	category	category	NOUN
bjmsr-2255	271	12	,	,	PUNCT
bjmsr-2255	271	13	which	which	PRON
bjmsr-2255	271	14	may	may	AUX
bjmsr-2255	271	15	include	include	VERB
bjmsr-2255	271	16	various	various	ADJ
bjmsr-2255	271	17	other	other	ADJ
bjmsr-2255	271	18	educational	educational	ADJ
bjmsr-2255	271	19	qualifications	qualification	NOUN
bjmsr-2255	271	20	.	.	PUNCT
bjmsr-2255	272	1	figure	figure	NOUN
bjmsr-2255	272	2	3	3	NUM
bjmsr-2255	272	3	shows	show	VERB
bjmsr-2255	272	4	the	the	DET
bjmsr-2255	272	5	academic	academic	ADJ
bjmsr-2255	272	6	degree	degree	NOUN
bjmsr-2255	272	7	distribution	distribution	NOUN
bjmsr-2255	272	8	among	among	ADP
bjmsr-2255	272	9	respondents	respondent	NOUN
bjmsr-2255	272	10	.	.	PUNCT
bjmsr-2255	273	1	figure	figure	VERB
bjmsr-2255	273	2	3	3	NUM
bjmsr-2255	273	3	.	.	PUNCT
bjmsr-2255	273	4	academic	academic	ADJ
bjmsr-2255	273	5	degree	degree	NOUN
bjmsr-2255	273	6	distribution	distribution	NOUN
bjmsr-2255	273	7	hail	hail	NOUN
bjmsr-2255	273	8	et	et	PROPN
bjmsr-2255	273	9	al	al	PROPN
bjmsr-2255	273	10	.	.	PROPN
bjmsr-2255	273	11	,	,	PUNCT
bjmsr-2255	273	12	bangladesh	bangladesh	PROPN
bjmsr-2255	273	13	journal	journal	NOUN
bjmsr-2255	273	14	of	of	ADP
bjmsr-2255	273	15	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	273	16	scientific	scientific	ADJ
bjmsr-2255	273	17	research	research	NOUN
bjmsr-2255	273	18	9(5	9(5	NUM
bjmsr-2255	273	19	)	)	PUNCT
bjmsr-2255	273	20	(	(	PUNCT
bjmsr-2255	273	21	2024	2024	NUM
bjmsr-2255	273	22	)	)	PUNCT
bjmsr-2255	273	23	,	,	PUNCT
bjmsr-2255	273	24	39	39	NUM
bjmsr-2255	273	25	-	-	SYM
bjmsr-2255	273	26	55	55	NUM
bjmsr-2255	273	27	47	47	NUM
bjmsr-2255	273	28	these	these	DET
bjmsr-2255	273	29	demographics	demographic	NOUN
bjmsr-2255	273	30	provide	provide	VERB
bjmsr-2255	273	31	a	a	DET
bjmsr-2255	273	32	comprehensive	comprehensive	ADJ
bjmsr-2255	273	33	overview	overview	NOUN
bjmsr-2255	273	34	of	of	ADP
bjmsr-2255	273	35	the	the	DET
bjmsr-2255	273	36	respondent	respondent	NOUN
bjmsr-2255	273	37	profile	profile	NOUN
bjmsr-2255	273	38	,	,	PUNCT
bjmsr-2255	273	39	which	which	PRON
bjmsr-2255	273	40	is	be	AUX
bjmsr-2255	273	41	essential	essential	ADJ
bjmsr-2255	273	42	for	for	ADP
bjmsr-2255	273	43	understanding	understand	VERB
bjmsr-2255	273	44	the	the	DET
bjmsr-2255	273	45	context	context	NOUN
bjmsr-2255	273	46	of	of	ADP
bjmsr-2255	273	47	the	the	DET
bjmsr-2255	273	48	study	study	NOUN
bjmsr-2255	273	49	and	and	CCONJ
bjmsr-2255	273	50	interpreting	interpret	VERB
bjmsr-2255	273	51	the	the	DET
bjmsr-2255	273	52	results	result	NOUN
bjmsr-2255	273	53	accurately	accurately	ADV
bjmsr-2255	273	54	.	.	PUNCT
bjmsr-2255	274	1	the	the	DET
bjmsr-2255	274	2	diverse	diverse	ADJ
bjmsr-2255	274	3	representation	representation	NOUN
bjmsr-2255	274	4	across	across	ADP
bjmsr-2255	274	5	gender	gender	NOUN
bjmsr-2255	274	6	,	,	PUNCT
bjmsr-2255	274	7	age	age	NOUN
bjmsr-2255	274	8	groups	group	NOUN
bjmsr-2255	274	9	,	,	PUNCT
bjmsr-2255	274	10	sim	sim	ADJ
bjmsr-2255	274	11	card	card	NOUN
bjmsr-2255	274	12	usage	usage	NOUN
bjmsr-2255	274	13	,	,	PUNCT
bjmsr-2255	274	14	and	and	CCONJ
bjmsr-2255	274	15	educational	educational	ADJ
bjmsr-2255	274	16	levels	level	NOUN
bjmsr-2255	274	17	helps	help	VERB
bjmsr-2255	274	18	ensure	ensure	VERB
bjmsr-2255	274	19	that	that	SCONJ
bjmsr-2255	274	20	the	the	DET
bjmsr-2255	274	21	findings	finding	NOUN
bjmsr-2255	274	22	reflect	reflect	VERB
bjmsr-2255	274	23	a	a	DET
bjmsr-2255	274	24	broad	broad	ADJ
bjmsr-2255	274	25	cross	cross	NOUN
bjmsr-2255	274	26	-	-	NOUN
bjmsr-2255	274	27	section	section	NOUN
bjmsr-2255	274	28	of	of	ADP
bjmsr-2255	274	29	the	the	DET
bjmsr-2255	274	30	population	population	NOUN
bjmsr-2255	274	31	.	.	PUNCT
bjmsr-2255	275	1	the	the	DET
bjmsr-2255	275	2	details	detail	NOUN
bjmsr-2255	275	3	are	be	AUX
bjmsr-2255	275	4	summarized	summarize	VERB
bjmsr-2255	275	5	in	in	ADP
bjmsr-2255	275	6	table	table	NOUN
bjmsr-2255	275	7	1	1	NUM
bjmsr-2255	275	8	below	below	ADV
bjmsr-2255	275	9	:	:	PUNCT
bjmsr-2255	275	10	table	table	NOUN
bjmsr-2255	275	11	1	1	NUM
bjmsr-2255	275	12	.	.	PUNCT
bjmsr-2255	275	13	respondents	respondent	NOUN
bjmsr-2255	275	14	’	'	PUNCT
bjmsr-2255	275	15	demographics	demographic	NOUN
bjmsr-2255	275	16	attribute	attribute	NOUN
bjmsr-2255	275	17	frequency	frequency	NOUN
bjmsr-2255	275	18	percent%	percent%	NOUN
bjmsr-2255	275	19	gender	gender	NOUN
bjmsr-2255	275	20	male	male	NOUN
bjmsr-2255	275	21	67	67	NUM
bjmsr-2255	275	22	41.4	41.4	NUM
bjmsr-2255	275	23	%	%	NOUN
bjmsr-2255	275	24	female	female	NOUN
bjmsr-2255	275	25	95	95	NUM
bjmsr-2255	275	26	58.6	58.6	NUM
bjmsr-2255	275	27	%	%	NOUN
bjmsr-2255	275	28	total	total	NOUN
bjmsr-2255	275	29	162	162	NUM
bjmsr-2255	275	30	100	100	NUM
bjmsr-2255	275	31	%	%	NOUN
bjmsr-2255	275	32	age	age	NOUN
bjmsr-2255	275	33	group	group	NOUN
bjmsr-2255	275	34	1	1	NUM
bjmsr-2255	275	35	.	.	NOUN
bjmsr-2255	275	36	18	18	NUM
bjmsr-2255	275	37	-	-	SYM
bjmsr-2255	275	38	30	30	NUM
bjmsr-2255	275	39	80	80	NUM
bjmsr-2255	275	40	49.4	49.4	NUM
bjmsr-2255	275	41	%	%	NOUN
bjmsr-2255	275	42	2	2	NUM
bjmsr-2255	275	43	.	.	NOUN
bjmsr-2255	275	44	31	31	NUM
bjmsr-2255	275	45	-	-	SYM
bjmsr-2255	275	46	40	40	NUM
bjmsr-2255	275	47	49	49	NUM
bjmsr-2255	275	48	30.2	30.2	NUM
bjmsr-2255	275	49	%	%	NOUN
bjmsr-2255	275	50	3	3	NUM
bjmsr-2255	275	51	.	.	NOUN
bjmsr-2255	275	52	41	41	NUM
bjmsr-2255	275	53	-	-	SYM
bjmsr-2255	275	54	50	50	NUM
bjmsr-2255	275	55	24	24	NUM
bjmsr-2255	275	56	14.8	14.8	NUM
bjmsr-2255	275	57	%	%	NOUN
bjmsr-2255	275	58	4	4	NUM
bjmsr-2255	275	59	.	.	PUNCT
bjmsr-2255	276	1	over	over	ADP
bjmsr-2255	276	2	51	51	NUM
bjmsr-2255	276	3	9	9	NUM
bjmsr-2255	276	4	5.6	5.6	NUM
bjmsr-2255	276	5	%	%	NOUN
bjmsr-2255	276	6	total	total	NOUN
bjmsr-2255	276	7	162	162	NUM
bjmsr-2255	276	8	100	100	NUM
bjmsr-2255	276	9	%	%	NOUN
bjmsr-2255	276	10	sim	sim	ADJ
bjmsr-2255	276	11	card	card	NOUN
bjmsr-2255	276	12	used	use	VERB
bjmsr-2255	276	13	omantel	omantel	NOUN
bjmsr-2255	276	14	82	82	NUM
bjmsr-2255	276	15	50.6	50.6	NUM
bjmsr-2255	276	16	%	%	NOUN
bjmsr-2255	276	17	ooredoo	ooredoo	VERB
bjmsr-2255	276	18	63	63	NUM
bjmsr-2255	276	19	38.9	38.9	NUM
bjmsr-2255	276	20	%	%	NOUN
bjmsr-2255	276	21	vodafone	vodafone	NOUN
bjmsr-2255	276	22	17	17	NUM
bjmsr-2255	276	23	10.5	10.5	NUM
bjmsr-2255	276	24	%	%	NOUN
bjmsr-2255	276	25	academic	academic	ADJ
bjmsr-2255	276	26	degree	degree	NOUN
bjmsr-2255	276	27	1	1	NUM
bjmsr-2255	276	28	.	.	PUNCT
bjmsr-2255	276	29	diploma	diploma	NOUN
bjmsr-2255	276	30	39	39	NUM
bjmsr-2255	276	31	24.1	24.1	NUM
bjmsr-2255	276	32	%	%	NOUN
bjmsr-2255	276	33	2	2	NUM
bjmsr-2255	276	34	.	.	PUNCT
bjmsr-2255	276	35	bachelors	bachelor	NOUN
bjmsr-2255	276	36	'	'	PART
bjmsr-2255	276	37	degree	degree	NOUN
bjmsr-2255	276	38	97	97	NUM
bjmsr-2255	276	39	59.9	59.9	NUM
bjmsr-2255	276	40	%	%	NOUN
bjmsr-2255	276	41	3	3	NUM
bjmsr-2255	276	42	.	.	PUNCT
bjmsr-2255	277	1	others	other	NOUN
bjmsr-2255	277	2	26	26	NUM
bjmsr-2255	277	3	16	16	NUM
bjmsr-2255	277	4	%	%	NOUN
bjmsr-2255	277	5	total	total	NOUN
bjmsr-2255	277	6	162	162	NUM
bjmsr-2255	277	7	100	100	NUM
bjmsr-2255	277	8	%	%	NOUN
bjmsr-2255	277	9	measurement	measurement	NOUN
bjmsr-2255	277	10	model	model	NOUN
bjmsr-2255	277	11	analysis	analysis	NOUN
bjmsr-2255	277	12	the	the	DET
bjmsr-2255	277	13	analysis	analysis	NOUN
bjmsr-2255	277	14	commences	commence	VERB
bjmsr-2255	277	15	with	with	ADP
bjmsr-2255	277	16	an	an	DET
bjmsr-2255	277	17	evaluation	evaluation	NOUN
bjmsr-2255	277	18	of	of	ADP
bjmsr-2255	277	19	the	the	DET
bjmsr-2255	277	20	measurement	measurement	NOUN
bjmsr-2255	277	21	models	model	NOUN
bjmsr-2255	277	22	(	(	PUNCT
bjmsr-2255	277	23	hair	hair	NOUN
bjmsr-2255	277	24	et	et	PROPN
bjmsr-2255	277	25	al	al	PROPN
bjmsr-2255	277	26	.	.	PROPN
bjmsr-2255	277	27	,	,	PUNCT
bjmsr-2255	277	28	2017	2017	NUM
bjmsr-2255	277	29	)	)	PUNCT
bjmsr-2255	277	30	.	.	PUNCT
bjmsr-2255	278	1	results	result	NOUN
bjmsr-2255	278	2	indicate	indicate	VERB
bjmsr-2255	278	3	that	that	SCONJ
bjmsr-2255	278	4	all	all	DET
bjmsr-2255	278	5	measures	measure	NOUN
bjmsr-2255	278	6	of	of	ADP
bjmsr-2255	278	7	the	the	DET
bjmsr-2255	278	8	reflectively	reflectively	ADV
bjmsr-2255	278	9	measured	measure	VERB
bjmsr-2255	278	10	constructs	construct	NOUN
bjmsr-2255	278	11	are	be	AUX
bjmsr-2255	278	12	reliable	reliable	ADJ
bjmsr-2255	278	13	and	and	CCONJ
bjmsr-2255	278	14	valid	valid	ADJ
bjmsr-2255	278	15	(	(	PUNCT
bjmsr-2255	278	16	table	table	NOUN
bjmsr-2255	278	17	2	2	NUM
bjmsr-2255	278	18	)	)	PUNCT
bjmsr-2255	278	19	.	.	PUNCT
bjmsr-2255	279	1	most	most	ADJ
bjmsr-2255	279	2	of	of	ADP
bjmsr-2255	279	3	the	the	DET
bjmsr-2255	279	4	loadings	loading	NOUN
bjmsr-2255	279	5	are	be	AUX
bjmsr-2255	279	6	above	above	ADP
bjmsr-2255	279	7	the	the	DET
bjmsr-2255	279	8	threshold	threshold	NOUN
bjmsr-2255	279	9	value	value	NOUN
bjmsr-2255	279	10	of	of	ADP
bjmsr-2255	279	11	0.6	0.6	NUM
bjmsr-2255	279	12	-	-	SYM
bjmsr-2255	279	13	0.7	0.7	NUM
bjmsr-2255	279	14	,	,	PUNCT
bjmsr-2255	279	15	the	the	DET
bjmsr-2255	279	16	average	average	ADJ
bjmsr-2255	279	17	variance	variance	NOUN
bjmsr-2255	279	18	extracted	extract	VERB
bjmsr-2255	279	19	(	(	PUNCT
bjmsr-2255	279	20	ave	ave	PROPN
bjmsr-2255	279	21	)	)	PUNCT
bjmsr-2255	279	22	is	be	AUX
bjmsr-2255	279	23	≥	≥	NUM
bjmsr-2255	279	24	0.5	0.5	NUM
bjmsr-2255	279	25	,	,	PUNCT
bjmsr-2255	279	26	and	and	CCONJ
bjmsr-2255	279	27	all	all	PRON
bjmsr-2255	279	28	construct	construct	VERB
bjmsr-2255	279	29	reliabilities	reliability	NOUN
bjmsr-2255	279	30	(	(	PUNCT
bjmsr-2255	279	31	i.e.	i.e.	X
bjmsr-2255	279	32	,	,	PUNCT
bjmsr-2255	279	33	cronbach	cronbach	VERB
bjmsr-2255	279	34	’s	’s	PART
bjmsr-2255	279	35	alpha	alpha	NOUN
bjmsr-2255	279	36	,	,	PUNCT
bjmsr-2255	279	37	the	the	DET
bjmsr-2255	279	38	coefficients	coefficient	NOUN
bjmsr-2255	279	39	ρa	ρa	PART
bjmsr-2255	279	40	,	,	PUNCT
bjmsr-2255	279	41	and	and	CCONJ
bjmsr-2255	279	42	the	the	DET
bjmsr-2255	279	43	composite	composite	ADJ
bjmsr-2255	279	44	reliability	reliability	NOUN
bjmsr-2255	279	45	cr	cr	NOUN
bjmsr-2255	279	46	)	)	PUNCT
bjmsr-2255	279	47	meet	meet	VERB
bjmsr-2255	279	48	the	the	DET
bjmsr-2255	279	49	indicated	indicate	VERB
bjmsr-2255	279	50	cut	cut	VERB
bjmsr-2255	279	51	-	-	PUNCT
bjmsr-2255	279	52	off	off	ADP
bjmsr-2255	279	53	values	value	NOUN
bjmsr-2255	279	54	(	(	PUNCT
bjmsr-2255	279	55	ramayah	ramayah	NOUN
bjmsr-2255	279	56	et	et	PROPN
bjmsr-2255	279	57	al	al	PROPN
bjmsr-2255	279	58	.	.	PROPN
bjmsr-2255	279	59	,	,	PUNCT
bjmsr-2255	279	60	2014	2014	NUM
bjmsr-2255	279	61	)	)	PUNCT
bjmsr-2255	279	62	.	.	PUNCT
bjmsr-2255	280	1	however	however	ADV
bjmsr-2255	280	2	,	,	PUNCT
bjmsr-2255	280	3	the	the	DET
bjmsr-2255	280	4	loading	loading	NOUN
bjmsr-2255	280	5	for	for	ADP
bjmsr-2255	280	6	tur	tur	PROPN
bjmsr-2255	280	7	3	3	NUM
bjmsr-2255	280	8	is	be	AUX
bjmsr-2255	280	9	0.54	0.54	NUM
bjmsr-2255	280	10	,	,	PUNCT
bjmsr-2255	280	11	which	which	PRON
bjmsr-2255	280	12	is	be	AUX
bjmsr-2255	280	13	below	below	ADP
bjmsr-2255	280	14	the	the	DET
bjmsr-2255	280	15	recommended	recommend	VERB
bjmsr-2255	280	16	cut	cut	VERB
bjmsr-2255	280	17	-	-	PUNCT
bjmsr-2255	280	18	off	off	ADP
bjmsr-2255	280	19	value	value	NOUN
bjmsr-2255	280	20	.	.	PUNCT
bjmsr-2255	281	1	to	to	PART
bjmsr-2255	281	2	address	address	VERB
bjmsr-2255	281	3	this	this	DET
bjmsr-2255	281	4	issue	issue	NOUN
bjmsr-2255	281	5	,	,	PUNCT
bjmsr-2255	281	6	the	the	DET
bjmsr-2255	281	7	researchers	researcher	NOUN
bjmsr-2255	281	8	checked	check	VERB
bjmsr-2255	281	9	other	other	ADJ
bjmsr-2255	281	10	criteria	criterion	NOUN
bjmsr-2255	281	11	discussed	discuss	VERB
bjmsr-2255	281	12	in	in	ADP
bjmsr-2255	281	13	hair	hair	NOUN
bjmsr-2255	281	14	et	et	PROPN
bjmsr-2255	281	15	al	al	PROPN
bjmsr-2255	281	16	.	.	PROPN
bjmsr-2255	282	1	(	(	PUNCT
bjmsr-2255	282	2	2017	2017	NUM
bjmsr-2255	282	3	)	)	PUNCT
bjmsr-2255	282	4	,	,	PUNCT
bjmsr-2255	282	5	such	such	ADJ
bjmsr-2255	282	6	as	as	ADP
bjmsr-2255	282	7	ave	ave	PROPN
bjmsr-2255	282	8	,	,	PUNCT
bjmsr-2255	282	9	cr	cr	PROPN
bjmsr-2255	282	10	,	,	PUNCT
bjmsr-2255	282	11	and	and	CCONJ
bjmsr-2255	282	12	discriminant	discriminant	ADJ
bjmsr-2255	282	13	validity	validity	NOUN
bjmsr-2255	282	14	,	,	PUNCT
bjmsr-2255	282	15	and	and	CCONJ
bjmsr-2255	282	16	found	find	VERB
bjmsr-2255	282	17	no	no	DET
bjmsr-2255	282	18	issues	issue	NOUN
bjmsr-2255	282	19	with	with	ADP
bjmsr-2255	282	20	these	these	PRON
bjmsr-2255	282	21	for	for	ADP
bjmsr-2255	282	22	the	the	DET
bjmsr-2255	282	23	construct	construct	NOUN
bjmsr-2255	282	24	.	.	PUNCT
bjmsr-2255	283	1	hence	hence	ADV
bjmsr-2255	283	2	,	,	PUNCT
bjmsr-2255	283	3	tur	tur	PROPN
bjmsr-2255	283	4	3	3	NUM
bjmsr-2255	283	5	was	be	AUX
bjmsr-2255	283	6	retained	retain	VERB
bjmsr-2255	283	7	to	to	PART
bjmsr-2255	283	8	preserve	preserve	VERB
bjmsr-2255	283	9	the	the	DET
bjmsr-2255	283	10	dimensions	dimension	NOUN
bjmsr-2255	283	11	and	and	CCONJ
bjmsr-2255	283	12	content	content	NOUN
bjmsr-2255	283	13	validity	validity	NOUN
bjmsr-2255	283	14	of	of	ADP
bjmsr-2255	283	15	the	the	DET
bjmsr-2255	283	16	tur	tur	X
bjmsr-2255	283	17	construct	construct	NOUN
bjmsr-2255	283	18	,	,	PUNCT
bjmsr-2255	283	19	which	which	PRON
bjmsr-2255	283	20	would	would	AUX
bjmsr-2255	283	21	become	become	VERB
bjmsr-2255	283	22	less	less	ADV
bjmsr-2255	283	23	meaningful	meaningful	ADJ
bjmsr-2255	283	24	if	if	SCONJ
bjmsr-2255	283	25	the	the	DET
bjmsr-2255	283	26	item	item	NOUN
bjmsr-2255	283	27	were	be	AUX
bjmsr-2255	283	28	removed	remove	VERB
bjmsr-2255	283	29	.	.	PUNCT
bjmsr-2255	284	1	additionally	additionally	ADV
bjmsr-2255	284	2	,	,	PUNCT
bjmsr-2255	284	3	some	some	DET
bjmsr-2255	284	4	items	item	NOUN
bjmsr-2255	284	5	were	be	AUX
bjmsr-2255	284	6	deleted	delete	VERB
bjmsr-2255	284	7	due	due	ADP
bjmsr-2255	284	8	to	to	ADP
bjmsr-2255	284	9	their	their	PRON
bjmsr-2255	284	10	low	low	ADJ
bjmsr-2255	284	11	values	value	NOUN
bjmsr-2255	284	12	,	,	PUNCT
bjmsr-2255	284	13	tur4	tur4	PROPN
bjmsr-2255	284	14	and	and	CCONJ
bjmsr-2255	284	15	sat5	sat5	PROPN
bjmsr-2255	284	16	,	,	PUNCT
bjmsr-2255	284	17	as	as	SCONJ
bjmsr-2255	284	18	their	their	PRON
bjmsr-2255	284	19	loadings	loading	NOUN
bjmsr-2255	284	20	were	be	AUX
bjmsr-2255	284	21	much	much	ADV
bjmsr-2255	284	22	less	less	ADJ
bjmsr-2255	284	23	than	than	ADP
bjmsr-2255	284	24	0.5	0.5	NUM
bjmsr-2255	284	25	.	.	PUNCT
bjmsr-2255	284	26	table	table	NOUN
bjmsr-2255	284	27	2	2	NUM
bjmsr-2255	284	28	.	.	PUNCT
bjmsr-2255	284	29	measurement	measurement	NOUN
bjmsr-2255	284	30	model	model	NOUN
bjmsr-2255	284	31	analysis	analysis	NOUN
bjmsr-2255	284	32	while	while	SCONJ
bjmsr-2255	284	33	assessing	assess	VERB
bjmsr-2255	284	34	discriminant	discriminant	ADJ
bjmsr-2255	284	35	validity	validity	NOUN
bjmsr-2255	284	36	,	,	PUNCT
bjmsr-2255	284	37	the	the	DET
bjmsr-2255	284	38	researchers	researcher	NOUN
bjmsr-2255	284	39	employed	employ	VERB
bjmsr-2255	284	40	the	the	DET
bjmsr-2255	284	41	fornell	fornell	ADJ
bjmsr-2255	284	42	-	-	PUNCT
bjmsr-2255	284	43	larcker	larcker	NOUN
bjmsr-2255	284	44	criterion	criterion	NOUN
bjmsr-2255	284	45	(	(	PUNCT
bjmsr-2255	284	46	fornell	fornell	PROPN
bjmsr-2255	284	47	&	&	CCONJ
bjmsr-2255	284	48	larcker	larcker	PROPN
bjmsr-2255	284	49	,	,	PUNCT
bjmsr-2255	284	50	1981	1981	NUM
bjmsr-2255	284	51	)	)	PUNCT
bjmsr-2255	284	52	and	and	CCONJ
bjmsr-2255	284	53	henseler	henseler	X
bjmsr-2255	284	54	et	et	PROPN
bjmsr-2255	284	55	al	al	PROPN
bjmsr-2255	284	56	.	.	PROPN
bjmsr-2255	285	1	(	(	PUNCT
bjmsr-2255	285	2	2015	2015	NUM
bjmsr-2255	285	3	)	)	PUNCT
bjmsr-2255	285	4	’s	’s	PART
bjmsr-2255	285	5	heterotrait	heterotrait	ADJ
bjmsr-2255	285	6	-	-	PUNCT
bjmsr-2255	285	7	monotrait	monotrait	NOUN
bjmsr-2255	285	8	ratio	ratio	NOUN
bjmsr-2255	285	9	of	of	ADP
bjmsr-2255	285	10	correlations	correlation	NOUN
bjmsr-2255	285	11	(	(	PUNCT
bjmsr-2255	285	12	htmt	htmt	NOUN
bjmsr-2255	285	13	)	)	PUNCT
bjmsr-2255	285	14	.	.	PUNCT
bjmsr-2255	286	1	the	the	DET
bjmsr-2255	286	2	results	result	NOUN
bjmsr-2255	286	3	show	show	VERB
bjmsr-2255	286	4	that	that	SCONJ
bjmsr-2255	286	5	all	all	DET
bjmsr-2255	286	6	htmt	htmt	NOUN
bjmsr-2255	286	7	values	value	NOUN
bjmsr-2255	286	8	are	be	AUX
bjmsr-2255	286	9	significantly	significantly	ADV
bjmsr-2255	286	10	less	less	ADJ
bjmsr-2255	286	11	than	than	ADP
bjmsr-2255	286	12	or	or	CCONJ
bjmsr-2255	286	13	equal	equal	ADJ
bjmsr-2255	286	14	to	to	ADP
bjmsr-2255	286	15	0.85	0.85	NUM
bjmsr-2255	286	16	(	(	PUNCT
bjmsr-2255	286	17	franke	franke	PROPN
bjmsr-2255	286	18	&	&	CCONJ
bjmsr-2255	286	19	sarstedt	sarstedt	PROPN
bjmsr-2255	286	20	,	,	PUNCT
bjmsr-2255	286	21	2019	2019	NUM
bjmsr-2255	286	22	)	)	PUNCT
bjmsr-2255	286	23	,	,	PUNCT
bjmsr-2255	286	24	thereby	thereby	ADV
bjmsr-2255	286	25	confirming	confirm	VERB
bjmsr-2255	286	26	the	the	DET
bjmsr-2255	286	27	discriminant	discriminant	ADJ
bjmsr-2255	286	28	validity	validity	NOUN
bjmsr-2255	286	29	of	of	ADP
bjmsr-2255	286	30	the	the	DET
bjmsr-2255	286	31	measures	measure	NOUN
bjmsr-2255	286	32	.	.	PUNCT
bjmsr-2255	287	1	furthermore	furthermore	ADV
bjmsr-2255	287	2	,	,	PUNCT
bjmsr-2255	287	3	the	the	DET
bjmsr-2255	287	4	conservative	conservative	ADJ
bjmsr-2255	287	5	criterion	criterion	NOUN
bjmsr-2255	287	6	of	of	ADP
bjmsr-2255	287	7	htmt	htmt	NOUN
bjmsr-2255	287	8	is	be	AUX
bjmsr-2255	287	9	achieved	achieve	VERB
bjmsr-2255	287	10	,	,	PUNCT
bjmsr-2255	287	11	as	as	SCONJ
bjmsr-2255	287	12	no	no	DET
bjmsr-2255	287	13	value	value	NOUN
bjmsr-2255	287	14	in	in	ADP
bjmsr-2255	287	15	the	the	DET
bjmsr-2255	287	16	confidence	confidence	NOUN
bjmsr-2255	287	17	interval	interval	NOUN
bjmsr-2255	287	18	reaches	reach	VERB
bjmsr-2255	287	19	1	1	NUM
bjmsr-2255	287	20	.	.	PUNCT
bjmsr-2255	288	1	the	the	DET
bjmsr-2255	288	2	fornell	fornell	NOUN
bjmsr-2255	288	3	-	-	PUNCT
bjmsr-2255	288	4	larcker	larcker	NOUN
bjmsr-2255	288	5	criterion	criterion	NOUN
bjmsr-2255	288	6	analysis	analysis	NOUN
bjmsr-2255	288	7	corroborates	corroborate	VERB
bjmsr-2255	288	8	these	these	DET
bjmsr-2255	288	9	findings	finding	NOUN
bjmsr-2255	288	10	.	.	PUNCT
bjmsr-2255	289	1	refer	refer	VERB
bjmsr-2255	289	2	to	to	ADP
bjmsr-2255	289	3	table	table	NOUN
bjmsr-2255	289	4	3	3	NUM
bjmsr-2255	289	5	and	and	CCONJ
bjmsr-2255	289	6	table	table	NOUN
bjmsr-2255	289	7	4	4	NUM
bjmsr-2255	289	8	for	for	ADP
bjmsr-2255	289	9	detailed	detailed	ADJ
bjmsr-2255	289	10	results	result	NOUN
bjmsr-2255	289	11	,	,	PUNCT
bjmsr-2255	289	12	and	and	CCONJ
bjmsr-2255	289	13	see	see	VERB
bjmsr-2255	289	14	figure	figure	NOUN
bjmsr-2255	289	15	4	4	NUM
bjmsr-2255	289	16	for	for	ADP
bjmsr-2255	289	17	the	the	DET
bjmsr-2255	289	18	output	output	NOUN
bjmsr-2255	289	19	of	of	ADP
bjmsr-2255	289	20	the	the	DET
bjmsr-2255	289	21	measurement	measurement	NOUN
bjmsr-2255	289	22	model	model	NOUN
bjmsr-2255	289	23	analysis	analysis	NOUN
bjmsr-2255	289	24	.	.	PUNCT
bjmsr-2255	290	1	latent	latent	PROPN
bjmsr-2255	290	2	construct	construct	VERB
bjmsr-2255	290	3	items	item	NOUN
bjmsr-2255	290	4	loadings	loading	NOUN
bjmsr-2255	290	5	0.6	0.6	NUM
bjmsr-2255	290	6	-	-	SYM
bjmsr-2255	290	7	0.7	0.7	NUM
bjmsr-2255	290	8	ave	ave	PROPN
bjmsr-2255	290	9	≥	≥	PROPN
bjmsr-2255	290	10	0.5	0.5	NUM
bjmsr-2255	290	11	cr	cr	PROPN
bjmsr-2255	290	12	0.6	0.6	NUM
bjmsr-2255	290	13	-	-	SYM
bjmsr-2255	290	14	0.9	0.9	NUM
bjmsr-2255	290	15	cronbach	cronbach	NOUN
bjmsr-2255	290	16	’s	’s	PART
bjmsr-2255	290	17	alpha	alpha	NOUN
bjmsr-2255	290	18	0.6	0.6	NUM
bjmsr-2255	290	19	-	-	SYM
bjmsr-2255	290	20	0.9	0.9	NUM
bjmsr-2255	290	21	roh_a	roh_a	VERB
bjmsr-2255	290	22	0.6	0.6	NUM
bjmsr-2255	290	23	-	-	SYM
bjmsr-2255	290	24	0.9	0.9	NUM
bjmsr-2255	290	25	cusl	cusl	NOUN
bjmsr-2255	290	26	cusl	cusl	NOUN
bjmsr-2255	290	27	1	1	NUM
bjmsr-2255	290	28	cusl	cusl	NOUN
bjmsr-2255	290	29	2	2	NUM
bjmsr-2255	290	30	cusl	cusl	NOUN
bjmsr-2255	290	31	3	3	NUM
bjmsr-2255	290	32	cusl	cusl	NOUN
bjmsr-2255	290	33	4	4	NUM
bjmsr-2255	290	34	cusl	cusl	NOUN
bjmsr-2255	290	35	5	5	NUM
bjmsr-2255	290	36	0.74	0.74	NUM
bjmsr-2255	290	37	0.79	0.79	NUM
bjmsr-2255	290	38	0.85	0.85	NUM
bjmsr-2255	290	39	0.80	0.80	NUM
bjmsr-2255	290	40	0.79	0.79	NUM
bjmsr-2255	290	41	0.6	0.6	NUM
bjmsr-2255	290	42	0.9	0.9	NUM
bjmsr-2255	290	43	0.85	0.85	NUM
bjmsr-2255	290	44	0.8	0.8	NUM
bjmsr-2255	290	45	qos	qos	PROPN
bjmsr-2255	290	46	qos	qos	PROPN
bjmsr-2255	290	47	1	1	NUM
bjmsr-2255	290	48	qos	qos	PROPN
bjmsr-2255	290	49	2	2	NUM
bjmsr-2255	290	50	qos	qos	PROPN
bjmsr-2255	290	51	3	3	NUM
bjmsr-2255	290	52	qos	qos	PROPN
bjmsr-2255	290	53	4	4	NUM
bjmsr-2255	290	54	qos	qos	NOUN
bjmsr-2255	290	55	5	5	NUM
bjmsr-2255	290	56	0.60	0.60	NUM
bjmsr-2255	290	57	0.64	0.64	NUM
bjmsr-2255	290	58	0.72	0.72	NUM
bjmsr-2255	290	59	0.75	0.75	NUM
bjmsr-2255	290	60	0.70	0.70	NUM
bjmsr-2255	290	61	0.5	0.5	NUM
bjmsr-2255	290	62	0.8	0.8	NUM
bjmsr-2255	290	63	0.71	0.71	NUM
bjmsr-2255	290	64	0.7	0.7	NUM
bjmsr-2255	290	65	sat	sit	VERB
bjmsr-2255	290	66	sat	sit	VERB
bjmsr-2255	290	67	1	1	NUM
bjmsr-2255	290	68	sat	sit	VERB
bjmsr-2255	290	69	2	2	NUM
bjmsr-2255	290	70	sat	sit	VERB
bjmsr-2255	290	71	3	3	NUM
bjmsr-2255	290	72	sat	sit	VERB
bjmsr-2255	290	73	4	4	NUM
bjmsr-2255	290	74	0.78	0.78	NUM
bjmsr-2255	290	75	0.73	0.73	NUM
bjmsr-2255	290	76	0.71	0.71	NUM
bjmsr-2255	290	77	0.77	0.77	NUM
bjmsr-2255	290	78	0.6	0.6	NUM
bjmsr-2255	290	79	0.8	0.8	NUM
bjmsr-2255	290	80	0.74	0.74	NUM
bjmsr-2255	290	81	0.8	0.8	NUM
bjmsr-2255	290	82	tur	tur	X
bjmsr-2255	290	83	tur	tur	PROPN
bjmsr-2255	290	84	1	1	NUM
bjmsr-2255	290	85	tur	tur	PROPN
bjmsr-2255	290	86	2	2	NUM
bjmsr-2255	290	87	tur	tur	PROPN
bjmsr-2255	290	88	3	3	NUM
bjmsr-2255	290	89	tur	tur	NOUN
bjmsr-2255	290	90	5	5	NUM
bjmsr-2255	290	91	0.80	0.80	NUM
bjmsr-2255	290	92	0.60	0.60	NUM
bjmsr-2255	290	93	0.54	0.54	NUM
bjmsr-2255	290	94	0.75	0.75	NUM
bjmsr-2255	290	95	0.5	0.5	NUM
bjmsr-2255	290	96	0.8	0.8	NUM
bjmsr-2255	290	97	0.62	0.62	NUM
bjmsr-2255	290	98	0.7	0.7	NUM
bjmsr-2255	290	99	hail	hail	NOUN
bjmsr-2255	290	100	et	et	PROPN
bjmsr-2255	290	101	al	al	PROPN
bjmsr-2255	290	102	.	.	PROPN
bjmsr-2255	290	103	,	,	PUNCT
bjmsr-2255	290	104	bangladesh	bangladesh	PROPN
bjmsr-2255	290	105	journal	journal	NOUN
bjmsr-2255	290	106	of	of	ADP
bjmsr-2255	290	107	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	290	108	scientific	scientific	ADJ
bjmsr-2255	290	109	research	research	NOUN
bjmsr-2255	290	110	9(5	9(5	NUM
bjmsr-2255	290	111	)	)	PUNCT
bjmsr-2255	290	112	(	(	PUNCT
bjmsr-2255	290	113	2024	2024	NUM
bjmsr-2255	290	114	)	)	PUNCT
bjmsr-2255	290	115	,	,	PUNCT
bjmsr-2255	290	116	39	39	NUM
bjmsr-2255	290	117	-	-	SYM
bjmsr-2255	290	118	55	55	NUM
bjmsr-2255	290	119	48	48	NUM
bjmsr-2255	290	120	table	table	NOUN
bjmsr-2255	290	121	3	3	NUM
bjmsr-2255	290	122	.	.	PUNCT
bjmsr-2255	291	1	discriminant	discriminant	ADJ
bjmsr-2255	291	2	validity	validity	NOUN
bjmsr-2255	291	3	htmt	htmt	VERB
bjmsr-2255	291	4	criterion	criterion	NOUN
bjmsr-2255	291	5	testing	testing	NOUN
bjmsr-2255	291	6	result	result	PROPN
bjmsr-2255	291	7	latent	latent	PROPN
bjmsr-2255	291	8	construct	construct	VERB
bjmsr-2255	291	9	cusl	cusl	PROPN
bjmsr-2255	291	10	qos	qos	PROPN
bjmsr-2255	291	11	sat	sit	VERB
bjmsr-2255	291	12	tur	tur	INTJ
bjmsr-2255	291	13	cusl	cusl	NOUN
bjmsr-2255	291	14	qos	qos	PROPN
bjmsr-2255	291	15	0.64	0.64	NUM
bjmsr-2255	292	1	[	[	NOUN
bjmsr-2255	292	2	0.48	0.48	NUM
bjmsr-2255	292	3	-	-	SYM
bjmsr-2255	292	4	0.79	0.79	NUM
bjmsr-2255	292	5	]	]	PUNCT
bjmsr-2255	292	6	sat	sit	VERB
bjmsr-2255	292	7	0.85	0.85	NUM
bjmsr-2255	293	1	[	[	X
bjmsr-2255	293	2	0.73	0.73	NUM
bjmsr-2255	293	3	-	-	SYM
bjmsr-2255	293	4	0.94	0.94	NUM
bjmsr-2255	293	5	]	]	PUNCT
bjmsr-2255	293	6	0.78	0.78	NUM
bjmsr-2255	293	7	[	[	X
bjmsr-2255	293	8	0.64	0.64	NUM
bjmsr-2255	293	9	-	-	SYM
bjmsr-2255	293	10	0.88	0.88	NUM
bjmsr-2255	293	11	]	]	PUNCT
bjmsr-2255	293	12	tur	tur	NOUN
bjmsr-2255	293	13	0.76	0.76	NUM
bjmsr-2255	293	14	[	[	X
bjmsr-2255	293	15	0.62	0.62	NUM
bjmsr-2255	293	16	-	-	SYM
bjmsr-2255	293	17	0.88	0.88	NUM
bjmsr-2255	293	18	]	]	PUNCT
bjmsr-2255	293	19	0.64	0.64	NUM
bjmsr-2255	293	20	[	[	X
bjmsr-2255	293	21	0.47	0.47	NUM
bjmsr-2255	293	22	-	-	SYM
bjmsr-2255	293	23	076	076	NUM
bjmsr-2255	293	24	]	]	PUNCT
bjmsr-2255	293	25	0.84	0.84	NUM
bjmsr-2255	294	1	[	[	X
bjmsr-2255	294	2	0.68	0.68	NUM
bjmsr-2255	294	3	-	-	SYM
bjmsr-2255	294	4	0.96	0.96	NUM
bjmsr-2255	294	5	]	]	PUNCT
bjmsr-2255	294	6	note	note	NOUN
bjmsr-2255	294	7	:	:	PUNCT
bjmsr-2255	294	8	values	value	NOUN
bjmsr-2255	294	9	between	between	ADP
bjmsr-2255	294	10	brackets	bracket	NOUN
bjmsr-2255	294	11	are	be	AUX
bjmsr-2255	294	12	the	the	DET
bjmsr-2255	294	13	upper	upper	ADJ
bjmsr-2255	294	14	and	and	CCONJ
bjmsr-2255	294	15	lower	low	ADJ
bjmsr-2255	294	16	band	band	NOUN
bjmsr-2255	294	17	of	of	ADP
bjmsr-2255	294	18	confidence	confidence	NOUN
bjmsr-2255	294	19	intervals	interval	NOUN
bjmsr-2255	294	20	with	with	ADP
bjmsr-2255	294	21	bias	bias	NOUN
bjmsr-2255	294	22	-	-	PUNCT
bjmsr-2255	294	23	corrected	correct	VERB
bjmsr-2255	294	24	and	and	CCONJ
bjmsr-2255	294	25	accelerated	accelerate	VERB
bjmsr-2255	294	26	(	(	PUNCT
bjmsr-2255	294	27	bca	bca	NOUN
bjmsr-2255	294	28	)	)	PUNCT
bjmsr-2255	294	29	table	table	NOUN
bjmsr-2255	294	30	4	4	NUM
bjmsr-2255	294	31	.	.	PUNCT
bjmsr-2255	295	1	discriminant	discriminant	ADJ
bjmsr-2255	295	2	validity	validity	NOUN
bjmsr-2255	295	3	with	with	ADP
bjmsr-2255	295	4	fornell	fornell	NOUN
bjmsr-2255	295	5	-	-	PUNCT
bjmsr-2255	295	6	larcker	larcker	NOUN
bjmsr-2255	295	7	criterion	criterion	NOUN
bjmsr-2255	295	8	analysis	analysis	NOUN
bjmsr-2255	295	9	latent	latent	NOUN
bjmsr-2255	295	10	construct	construct	VERB
bjmsr-2255	295	11	cusl	cusl	PROPN
bjmsr-2255	295	12	qos	qos	PROPN
bjmsr-2255	295	13	sat	sit	VERB
bjmsr-2255	295	14	tur	tur	INTJ
bjmsr-2255	295	15	cusl	cusl	PROPN
bjmsr-2255	295	16	0.79	0.79	NUM
bjmsr-2255	295	17	qos	qos	NOUN
bjmsr-2255	295	18	0.51	0.51	NUM
bjmsr-2255	295	19	0.68	0.68	NUM
bjmsr-2255	295	20	sat	sit	VERB
bjmsr-2255	295	21	0.68	0.68	NUM
bjmsr-2255	295	22	0.58	0.58	NUM
bjmsr-2255	295	23	0.75	0.75	NUM
bjmsr-2255	295	24	tur	tur	PROPN
bjmsr-2255	295	25	0.60	0.60	NUM
bjmsr-2255	295	26	0.47	0.47	NUM
bjmsr-2255	295	27	0.61	0.61	NUM
bjmsr-2255	295	28	0.68	0.68	NUM
bjmsr-2255	295	29	note	note	NOUN
bjmsr-2255	295	30	:	:	PUNCT
bjmsr-2255	295	31	square	square	ADJ
bjmsr-2255	295	32	root	root	NOUN
bjmsr-2255	295	33	values	value	NOUN
bjmsr-2255	295	34	(	(	PUNCT
bjmsr-2255	295	35	in	in	ADP
bjmsr-2255	295	36	bold	bold	ADJ
bjmsr-2255	295	37	)	)	PUNCT
bjmsr-2255	295	38	of	of	ADP
bjmsr-2255	295	39	ave	ave	PROPN
bjmsr-2255	295	40	in	in	ADP
bjmsr-2255	295	41	the	the	DET
bjmsr-2255	295	42	diagonal	diagonal	ADJ
bjmsr-2255	295	43	demonstrate	demonstrate	NOUN
bjmsr-2255	295	44	values	value	NOUN
bjmsr-2255	295	45	higher	high	ADJ
bjmsr-2255	295	46	than	than	ADP
bjmsr-2255	295	47	off	off	ADP
bjmsr-2255	295	48	-	-	PUNCT
bjmsr-2255	295	49	diagonal	diagonal	ADJ
bjmsr-2255	295	50	figure	figure	NOUN
bjmsr-2255	295	51	4	4	NUM
bjmsr-2255	295	52	.	.	PUNCT
bjmsr-2255	295	53	measurement	measurement	NOUN
bjmsr-2255	295	54	model	model	NOUN
bjmsr-2255	295	55	results	result	VERB
bjmsr-2255	295	56	structural	structural	ADJ
bjmsr-2255	295	57	model	model	NOUN
bjmsr-2255	295	58	analyses	analysis	NOUN
bjmsr-2255	295	59	and	and	CCONJ
bjmsr-2255	295	60	hypotheses	hypothesis	NOUN
bjmsr-2255	295	61	testing	test	VERB
bjmsr-2255	295	62	before	before	ADP
bjmsr-2255	295	63	starting	start	VERB
bjmsr-2255	295	64	the	the	DET
bjmsr-2255	295	65	structural	structural	ADJ
bjmsr-2255	295	66	evaluation	evaluation	NOUN
bjmsr-2255	295	67	,	,	PUNCT
bjmsr-2255	295	68	the	the	DET
bjmsr-2255	295	69	collinearity	collinearity	NOUN
bjmsr-2255	295	70	is	be	AUX
bjmsr-2255	295	71	assessed	assess	VERB
bjmsr-2255	295	72	to	to	PART
bjmsr-2255	295	73	ensure	ensure	VERB
bjmsr-2255	295	74	that	that	SCONJ
bjmsr-2255	295	75	the	the	DET
bjmsr-2255	295	76	exogenous	exogenous	ADJ
bjmsr-2255	295	77	constructs	construct	NOUN
bjmsr-2255	295	78	do	do	AUX
bjmsr-2255	295	79	not	not	PART
bjmsr-2255	295	80	violate	violate	VERB
bjmsr-2255	295	81	collinearity	collinearity	NOUN
bjmsr-2255	295	82	issues	issue	NOUN
bjmsr-2255	295	83	with	with	ADP
bjmsr-2255	295	84	the	the	DET
bjmsr-2255	295	85	endogenous	endogenous	ADJ
bjmsr-2255	295	86	constructs	construct	NOUN
bjmsr-2255	295	87	(	(	PUNCT
bjmsr-2255	295	88	hair	hair	NOUN
bjmsr-2255	295	89	et	et	PROPN
bjmsr-2255	295	90	al	al	PROPN
bjmsr-2255	295	91	.	.	PROPN
bjmsr-2255	295	92	,	,	PUNCT
bjmsr-2255	295	93	2017	2017	NUM
bjmsr-2255	295	94	)	)	PUNCT
bjmsr-2255	295	95	.	.	PUNCT
bjmsr-2255	296	1	the	the	DET
bjmsr-2255	296	2	acquired	acquire	VERB
bjmsr-2255	296	3	results	result	NOUN
bjmsr-2255	296	4	demonstrate	demonstrate	VERB
bjmsr-2255	296	5	no	no	DET
bjmsr-2255	296	6	deviations	deviation	NOUN
bjmsr-2255	296	7	of	of	ADP
bjmsr-2255	296	8	this	this	DET
bjmsr-2255	296	9	measure	measure	NOUN
bjmsr-2255	296	10	,	,	PUNCT
bjmsr-2255	296	11	as	as	SCONJ
bjmsr-2255	296	12	there	there	PRON
bjmsr-2255	296	13	are	be	VERB
bjmsr-2255	296	14	no	no	DET
bjmsr-2255	296	15	vif	vif	NOUN
bjmsr-2255	296	16	values	value	NOUN
bjmsr-2255	296	17	more	more	ADJ
bjmsr-2255	296	18	than	than	ADP
bjmsr-2255	296	19	5	5	NUM
bjmsr-2255	296	20	for	for	ADP
bjmsr-2255	296	21	any	any	PRON
bjmsr-2255	296	22	of	of	ADP
bjmsr-2255	296	23	the	the	DET
bjmsr-2255	296	24	constructs	construct	NOUN
bjmsr-2255	296	25	,	,	PUNCT
bjmsr-2255	296	26	indicating	indicate	VERB
bjmsr-2255	296	27	that	that	SCONJ
bjmsr-2255	296	28	collinearity	collinearity	NOUN
bjmsr-2255	296	29	is	be	AUX
bjmsr-2255	296	30	not	not	PART
bjmsr-2255	296	31	an	an	DET
bjmsr-2255	296	32	issue	issue	NOUN
bjmsr-2255	296	33	;	;	PUNCT
bjmsr-2255	296	34	see	see	VERB
bjmsr-2255	296	35	table	table	NOUN
bjmsr-2255	296	36	5	5	NUM
bjmsr-2255	296	37	for	for	ADP
bjmsr-2255	296	38	details	detail	NOUN
bjmsr-2255	296	39	.	.	PUNCT
bjmsr-2255	297	1	table	table	NOUN
bjmsr-2255	297	2	5	5	NUM
bjmsr-2255	297	3	.	.	PUNCT
bjmsr-2255	297	4	collinearity	collinearity	NOUN
bjmsr-2255	297	5	issues	issue	NOUN
bjmsr-2255	297	6	evaluation	evaluation	NOUN
bjmsr-2255	297	7	with	with	ADP
bjmsr-2255	297	8	vif	vif	NOUN
bjmsr-2255	297	9	analysis	analysis	NOUN
bjmsr-2255	297	10	latent	latent	NOUN
bjmsr-2255	297	11	variable	variable	ADJ
bjmsr-2255	297	12	cusl	cusl	NOUN
bjmsr-2255	297	13	qos	qos	PROPN
bjmsr-2255	297	14	sat	sit	VERB
bjmsr-2255	297	15	tur	tur	INTJ
bjmsr-2255	297	16	cusl	cusl	PROPN
bjmsr-2255	297	17	qos	qos	PROPN
bjmsr-2255	297	18	1.28	1.28	NUM
bjmsr-2255	297	19	sat	sit	VERB
bjmsr-2255	297	20	1.61	1.61	NUM
bjmsr-2255	297	21	tur	tur	NOUN
bjmsr-2255	297	22	1.61	1.61	NUM
bjmsr-2255	297	23	1.28	1.28	NUM
bjmsr-2255	297	24	note	note	NOUN
bjmsr-2255	297	25	:	:	PUNCT
bjmsr-2255	297	26	the	the	DET
bjmsr-2255	297	27	recommended	recommend	VERB
bjmsr-2255	297	28	threshold	threshold	NOUN
bjmsr-2255	297	29	of	of	ADP
bjmsr-2255	297	30	variance	variance	NOUN
bjmsr-2255	297	31	inflation	inflation	NOUN
bjmsr-2255	297	32	factor	factor	NOUN
bjmsr-2255	297	33	(	(	PUNCT
bjmsr-2255	297	34	vif	vif	NOUN
bjmsr-2255	297	35	)	)	PUNCT
bjmsr-2255	297	36	≤	≤	NOUN
bjmsr-2255	297	37	5	5	NUM
bjmsr-2255	297	38	the	the	DET
bjmsr-2255	297	39	next	next	ADJ
bjmsr-2255	297	40	step	step	NOUN
bjmsr-2255	297	41	in	in	ADP
bjmsr-2255	297	42	the	the	DET
bjmsr-2255	297	43	analysis	analysis	NOUN
bjmsr-2255	297	44	is	be	AUX
bjmsr-2255	297	45	presented	present	VERB
bjmsr-2255	297	46	in	in	ADP
bjmsr-2255	297	47	table	table	NOUN
bjmsr-2255	297	48	6	6	NUM
bjmsr-2255	297	49	.	.	PUNCT
bjmsr-2255	298	1	the	the	DET
bjmsr-2255	298	2	explained	explain	VERB
bjmsr-2255	298	3	variance	variance	NOUN
bjmsr-2255	298	4	of	of	ADP
bjmsr-2255	298	5	the	the	DET
bjmsr-2255	298	6	dependent	dependent	ADJ
bjmsr-2255	298	7	construct	construct	NOUN
bjmsr-2255	298	8	cusl	cusl	NOUN
bjmsr-2255	298	9	(	(	PUNCT
bjmsr-2255	298	10	r²	r²	NOUN
bjmsr-2255	298	11	=	=	SYM
bjmsr-2255	298	12	52	52	NUM
bjmsr-2255	298	13	%	%	NOUN
bjmsr-2255	298	14	,	,	PUNCT
bjmsr-2255	298	15	substantial	substantial	ADJ
bjmsr-2255	298	16	)	)	PUNCT
bjmsr-2255	298	17	is	be	AUX
bjmsr-2255	298	18	influenced	influence	VERB
bjmsr-2255	298	19	by	by	ADP
bjmsr-2255	298	20	two	two	NUM
bjmsr-2255	298	21	predictors	predictor	NOUN
bjmsr-2255	298	22	:	:	PUNCT
bjmsr-2255	298	23	sat	sit	VERB
bjmsr-2255	298	24	and	and	CCONJ
bjmsr-2255	298	25	tur	tur	INTJ
bjmsr-2255	298	26	.	.	PUNCT
bjmsr-2255	299	1	the	the	DET
bjmsr-2255	299	2	effect	effect	NOUN
bjmsr-2255	299	3	sizes	size	NOUN
bjmsr-2255	299	4	on	on	ADP
bjmsr-2255	299	5	cusl	cusl	NOUN
bjmsr-2255	299	6	are	be	AUX
bjmsr-2255	299	7	as	as	SCONJ
bjmsr-2255	299	8	follows	follow	VERB
bjmsr-2255	299	9	:	:	PUNCT
bjmsr-2255	299	10	tur	tur	PROPN
bjmsr-2255	299	11	has	have	VERB
bjmsr-2255	299	12	a	a	DET
bjmsr-2255	299	13	small	small	ADJ
bjmsr-2255	299	14	effect	effect	NOUN
bjmsr-2255	299	15	(	(	PUNCT
bjmsr-2255	299	16	f2	f2	X
bjmsr-2255	299	17	=	=	NOUN
bjmsr-2255	299	18	0.11	0.11	NUM
bjmsr-2255	299	19	)	)	PUNCT
bjmsr-2255	299	20	,	,	PUNCT
bjmsr-2255	299	21	while	while	SCONJ
bjmsr-2255	299	22	sat	sit	VERB
bjmsr-2255	299	23	has	have	VERB
bjmsr-2255	299	24	a	a	DET
bjmsr-2255	299	25	large	large	ADJ
bjmsr-2255	299	26	effect	effect	NOUN
bjmsr-2255	299	27	(	(	PUNCT
bjmsr-2255	299	28	f2	f2	X
bjmsr-2255	299	29	=	=	NOUN
bjmsr-2255	299	30	0.32	0.32	NUM
bjmsr-2255	299	31	)	)	PUNCT
bjmsr-2255	299	32	.	.	PUNCT
bjmsr-2255	300	1	on	on	ADP
bjmsr-2255	300	2	the	the	DET
bjmsr-2255	300	3	other	other	ADJ
bjmsr-2255	300	4	hand	hand	NOUN
bjmsr-2255	300	5	,	,	PUNCT
bjmsr-2255	300	6	the	the	DET
bjmsr-2255	300	7	explained	explain	VERB
bjmsr-2255	300	8	variance	variance	NOUN
bjmsr-2255	300	9	of	of	ADP
bjmsr-2255	300	10	sat	sat	NOUN
bjmsr-2255	300	11	(	(	PUNCT
bjmsr-2255	300	12	r²	r²	NOUN
bjmsr-2255	300	13	=	=	SYM
bjmsr-2255	300	14	32	32	NUM
bjmsr-2255	300	15	%	%	NOUN
bjmsr-2255	300	16	,	,	PUNCT
bjmsr-2255	300	17	relatively	relatively	ADV
bjmsr-2255	300	18	medium	medium	NOUN
bjmsr-2255	300	19	)	)	PUNCT
bjmsr-2255	300	20	is	be	AUX
bjmsr-2255	300	21	influenced	influence	VERB
bjmsr-2255	300	22	by	by	ADP
bjmsr-2255	300	23	two	two	NUM
bjmsr-2255	300	24	predictors	predictor	NOUN
bjmsr-2255	300	25	:	:	PUNCT
bjmsr-2255	300	26	qos	qos	NOUN
bjmsr-2255	300	27	and	and	CCONJ
bjmsr-2255	300	28	tur	tur	INTJ
bjmsr-2255	300	29	.	.	PUNCT
bjmsr-2255	301	1	the	the	DET
bjmsr-2255	301	2	effect	effect	NOUN
bjmsr-2255	301	3	size	size	NOUN
bjmsr-2255	301	4	of	of	ADP
bjmsr-2255	301	5	tur	tur	PROPN
bjmsr-2255	301	6	on	on	ADP
bjmsr-2255	301	7	sat	sit	VERB
bjmsr-2255	301	8	is	be	AUX
bjmsr-2255	301	9	high	high	ADJ
bjmsr-2255	301	10	(	(	PUNCT
bjmsr-2255	301	11	f2	f2	X
bjmsr-2255	301	12	=	=	NOUN
bjmsr-2255	301	13	0.29	0.29	NUM
bjmsr-2255	301	14	)	)	PUNCT
bjmsr-2255	301	15	,	,	PUNCT
bjmsr-2255	301	16	and	and	CCONJ
bjmsr-2255	301	17	the	the	DET
bjmsr-2255	301	18	effect	effect	NOUN
bjmsr-2255	301	19	size	size	NOUN
bjmsr-2255	301	20	of	of	ADP
bjmsr-2255	301	21	qos	qos	PROPN
bjmsr-2255	301	22	on	on	ADP
bjmsr-2255	301	23	sat	sit	VERB
bjmsr-2255	301	24	is	be	AUX
bjmsr-2255	301	25	also	also	ADV
bjmsr-2255	301	26	high	high	ADJ
bjmsr-2255	301	27	(	(	PUNCT
bjmsr-2255	301	28	f2	f2	X
bjmsr-2255	301	29	=	=	NOUN
bjmsr-2255	301	30	0.21	0.21	NUM
bjmsr-2255	301	31	)	)	PUNCT
bjmsr-2255	301	32	.	.	PUNCT
bjmsr-2255	302	1	refer	refer	VERB
bjmsr-2255	302	2	to	to	ADP
bjmsr-2255	302	3	table	table	NOUN
bjmsr-2255	302	4	6	6	NUM
bjmsr-2255	302	5	for	for	ADP
bjmsr-2255	302	6	further	further	ADJ
bjmsr-2255	302	7	details	detail	NOUN
bjmsr-2255	302	8	.	.	PUNCT
bjmsr-2255	303	1	hail	hail	NOUN
bjmsr-2255	303	2	et	et	PROPN
bjmsr-2255	304	1	al	al	PROPN
bjmsr-2255	304	2	.	.	PROPN
bjmsr-2255	304	3	,	,	PUNCT
bjmsr-2255	304	4	bangladesh	bangladesh	PROPN
bjmsr-2255	304	5	journal	journal	NOUN
bjmsr-2255	304	6	of	of	ADP
bjmsr-2255	304	7	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	304	8	scientific	scientific	ADJ
bjmsr-2255	304	9	research	research	NOUN
bjmsr-2255	304	10	9(5	9(5	NUM
bjmsr-2255	304	11	)	)	PUNCT
bjmsr-2255	304	12	(	(	PUNCT
bjmsr-2255	304	13	2024	2024	NUM
bjmsr-2255	304	14	)	)	PUNCT
bjmsr-2255	304	15	,	,	PUNCT
bjmsr-2255	304	16	39	39	NUM
bjmsr-2255	304	17	-	-	SYM
bjmsr-2255	304	18	55	55	NUM
bjmsr-2255	304	19	49	49	NUM
bjmsr-2255	304	20	table	table	NOUN
bjmsr-2255	304	21	6	6	NUM
bjmsr-2255	304	22	.	.	PUNCT
bjmsr-2255	304	23	coefficients	coefficient	NOUN
bjmsr-2255	304	24	of	of	ADP
bjmsr-2255	304	25	determination	determination	NOUN
bjmsr-2255	304	26	r²	r²	NOUN
bjmsr-2255	304	27	and	and	CCONJ
bjmsr-2255	304	28	effect	effect	NOUN
bjmsr-2255	304	29	size	size	NOUN
bjmsr-2255	304	30	f²	f²	PROPN
bjmsr-2255	304	31	latent	latent	NOUN
bjmsr-2255	304	32	constructs	construct	NOUN
bjmsr-2255	304	33	sat	sit	VERB
bjmsr-2255	304	34	cusl	cusl	NOUN
bjmsr-2255	304	35	coefficient	coefficient	NOUN
bjmsr-2255	304	36	of	of	ADP
bjmsr-2255	304	37	determination	determination	NOUN
bjmsr-2255	304	38	r²	r²	VERB
bjmsr-2255	304	39	0.48	0.48	NUM
bjmsr-2255	304	40	0.52	0.52	NUM
bjmsr-2255	304	41	effect	effect	NOUN
bjmsr-2255	304	42	size	size	NOUN
bjmsr-2255	304	43	f²	f²	PROPN
bjmsr-2255	304	44	qos	qos	PROPN
bjmsr-2255	304	45	0.21	0.21	NUM
bjmsr-2255	304	46	sat	sit	VERB
bjmsr-2255	304	47	0.32	0.32	NUM
bjmsr-2255	304	48	tur	tur	PROPN
bjmsr-2255	304	49	0.29	0.29	NUM
bjmsr-2255	304	50	0.11	0.11	NUM
bjmsr-2255	304	51	in	in	ADP
bjmsr-2255	304	52	the	the	DET
bjmsr-2255	304	53	final	final	ADJ
bjmsr-2255	304	54	stage	stage	NOUN
bjmsr-2255	304	55	of	of	ADP
bjmsr-2255	304	56	the	the	DET
bjmsr-2255	304	57	structural	structural	ADJ
bjmsr-2255	304	58	model	model	NOUN
bjmsr-2255	304	59	analysis	analysis	NOUN
bjmsr-2255	304	60	,	,	PUNCT
bjmsr-2255	304	61	the	the	DET
bjmsr-2255	304	62	significance	significance	NOUN
bjmsr-2255	304	63	and	and	CCONJ
bjmsr-2255	304	64	relevance	relevance	NOUN
bjmsr-2255	304	65	of	of	ADP
bjmsr-2255	304	66	the	the	DET
bjmsr-2255	304	67	path	path	NOUN
bjmsr-2255	304	68	coefficients	coefficient	NOUN
bjmsr-2255	304	69	were	be	AUX
bjmsr-2255	304	70	assessed	assess	VERB
bjmsr-2255	304	71	.	.	PUNCT
bjmsr-2255	305	1	the	the	DET
bjmsr-2255	305	2	bootstrapping	bootstrappe	VERB
bjmsr-2255	305	3	procedure	procedure	NOUN
bjmsr-2255	305	4	results	result	NOUN
bjmsr-2255	305	5	indicate	indicate	VERB
bjmsr-2255	305	6	significant	significant	ADJ
bjmsr-2255	305	7	structural	structural	ADJ
bjmsr-2255	305	8	model	model	NOUN
bjmsr-2255	305	9	relationships	relationship	NOUN
bjmsr-2255	305	10	(	(	PUNCT
bjmsr-2255	305	11	table	table	NOUN
bjmsr-2255	305	12	6	6	NUM
bjmsr-2255	305	13	)	)	PUNCT
bjmsr-2255	305	14	.	.	PUNCT
bjmsr-2255	306	1	specifically	specifically	ADV
bjmsr-2255	306	2	,	,	PUNCT
bjmsr-2255	306	3	tur	tur	PROPN
bjmsr-2255	306	4	significantly	significantly	ADV
bjmsr-2255	306	5	impacts	impact	VERB
bjmsr-2255	306	6	both	both	PRON
bjmsr-2255	306	7	sat	sit	VERB
bjmsr-2255	306	8	(	(	PUNCT
bjmsr-2255	306	9	β=0.44	β=0.44	NOUN
bjmsr-2255	306	10	,	,	PUNCT
bjmsr-2255	306	11	p	p	X
bjmsr-2255	306	12	<	<	X
bjmsr-2255	306	13	0.01	0.01	NUM
bjmsr-2255	306	14	)	)	PUNCT
bjmsr-2255	306	15	and	and	CCONJ
bjmsr-2255	306	16	cusl	cusl	NOUN
bjmsr-2255	306	17	(	(	PUNCT
bjmsr-2255	306	18	β=0.30	β=0.30	NOUN
bjmsr-2255	306	19	,	,	PUNCT
bjmsr-2255	306	20	p	p	X
bjmsr-2255	306	21	<	<	X
bjmsr-2255	306	22	0.01	0.01	NUM
bjmsr-2255	306	23	)	)	PUNCT
bjmsr-2255	306	24	,	,	PUNCT
bjmsr-2255	306	25	while	while	SCONJ
bjmsr-2255	306	26	sat	sit	VERB
bjmsr-2255	306	27	significantly	significantly	ADV
bjmsr-2255	306	28	affects	affect	VERB
bjmsr-2255	306	29	cusl	cusl	PROPN
bjmsr-2255	306	30	(	(	PUNCT
bjmsr-2255	306	31	β=0.50	β=0.50	PROPN
bjmsr-2255	306	32	,	,	PUNCT
bjmsr-2255	306	33	p	p	X
bjmsr-2255	306	34	<	<	X
bjmsr-2255	306	35	0.01	0.01	NUM
bjmsr-2255	306	36	)	)	PUNCT
bjmsr-2255	306	37	.	.	PUNCT
bjmsr-2255	307	1	additionally	additionally	ADV
bjmsr-2255	307	2	,	,	PUNCT
bjmsr-2255	307	3	qos	qos	PROPN
bjmsr-2255	307	4	significantly	significantly	ADV
bjmsr-2255	307	5	positively	positively	ADV
bjmsr-2255	307	6	affects	affect	VERB
bjmsr-2255	307	7	sat	sit	VERB
bjmsr-2255	307	8	(	(	PUNCT
bjmsr-2255	307	9	β=0.37	β=0.37	VERB
bjmsr-2255	307	10	,	,	PUNCT
bjmsr-2255	307	11	p	p	X
bjmsr-2255	307	12	<	<	X
bjmsr-2255	307	13	0.01	0.01	NUM
bjmsr-2255	307	14	)	)	PUNCT
bjmsr-2255	307	15	.	.	PUNCT
bjmsr-2255	308	1	refer	refer	VERB
bjmsr-2255	308	2	to	to	ADP
bjmsr-2255	308	3	table	table	NOUN
bjmsr-2255	308	4	7	7	NUM
bjmsr-2255	308	5	for	for	ADP
bjmsr-2255	308	6	detailed	detailed	ADJ
bjmsr-2255	308	7	information	information	NOUN
bjmsr-2255	308	8	.	.	PUNCT
bjmsr-2255	309	1	table	table	NOUN
bjmsr-2255	309	2	7	7	NUM
bjmsr-2255	309	3	.	.	PUNCT
bjmsr-2255	309	4	path	path	NOUN
bjmsr-2255	309	5	coefficient	coefficient	NOUN
bjmsr-2255	309	6	and	and	CCONJ
bjmsr-2255	309	7	hypotheses	hypothese	VERB
bjmsr-2255	309	8	testing	test	VERB
bjmsr-2255	309	9	path	path	NOUN
bjmsr-2255	309	10	path	path	NOUN
bjmsr-2255	309	11	coefficients	coefficient	NOUN
bjmsr-2255	310	1	sample	sample	NOUN
bjmsr-2255	310	2	mean	mean	NOUN
bjmsr-2255	310	3	stdev	stdev	PROPN
bjmsr-2255	310	4	t	t	PROPN
bjmsr-2255	310	5	values	value	NOUN
bjmsr-2255	310	6	p	p	NOUN
bjmsr-2255	310	7	values	value	NOUN
bjmsr-2255	310	8	ll	ll	AUX
bjmsr-2255	310	9	ci	ci	PROPN
bjmsr-2255	310	10	ul	ul	PROPN
bjmsr-2255	310	11	ci	ci	PROPN
bjmsr-2255	310	12	hypotheses	hypothesis	NOUN
bjmsr-2255	310	13	remarks	remark	VERB
bjmsr-2255	310	14	5	5	NUM
bjmsr-2255	310	15	%	%	NOUN
bjmsr-2255	310	16	95	95	NUM
bjmsr-2255	310	17	%	%	NOUN
bjmsr-2255	310	18	qos	qos	PROPN
bjmsr-2255	310	19	-	-	PUNCT
bjmsr-2255	310	20	>	>	X
bjmsr-2255	310	21	sat	sit	VERB
bjmsr-2255	310	22	0.37	0.37	NUM
bjmsr-2255	310	23	0.37	0.37	NUM
bjmsr-2255	310	24	0.06	0.06	NUM
bjmsr-2255	310	25	5.85	5.85	NUM
bjmsr-2255	310	26	0.00	0.00	NUM
bjmsr-2255	310	27	0.26	0.26	NUM
bjmsr-2255	310	28	0.46	0.46	NUM
bjmsr-2255	310	29	supported	support	VERB
bjmsr-2255	310	30	sat	sit	VERB
bjmsr-2255	310	31	-	-	PUNCT
bjmsr-2255	310	32	>	>	X
bjmsr-2255	310	33	cusl	cusl	NOUN
bjmsr-2255	310	34	0.50	0.50	NUM
bjmsr-2255	310	35	0.50	0.50	NUM
bjmsr-2255	310	36	0.07	0.07	NUM
bjmsr-2255	310	37	7.20	7.20	NUM
bjmsr-2255	310	38	0.00	0.00	NUM
bjmsr-2255	310	39	0.38	0.38	NUM
bjmsr-2255	310	40	0.60	0.60	NUM
bjmsr-2255	310	41	supported	support	VERB
bjmsr-2255	310	42	tur	tur	PROPN
bjmsr-2255	310	43	-	-	PUNCT
bjmsr-2255	310	44	>	>	X
bjmsr-2255	310	45	cusl	cusl	NOUN
bjmsr-2255	310	46	0.30	0.30	NUM
bjmsr-2255	310	47	0.30	0.30	NUM
bjmsr-2255	310	48	0.07	0.07	NUM
bjmsr-2255	310	49	4.11	4.11	NUM
bjmsr-2255	310	50	0.00	0.00	NUM
bjmsr-2255	310	51	0.17	0.17	NUM
bjmsr-2255	310	52	0.41	0.41	NUM
bjmsr-2255	310	53	supported	support	VERB
bjmsr-2255	310	54	tur	tur	PROPN
bjmsr-2255	310	55	-	-	PUNCT
bjmsr-2255	310	56	>	>	X
bjmsr-2255	310	57	sat	sit	VERB
bjmsr-2255	310	58	0.44	0.44	NUM
bjmsr-2255	310	59	0.44	0.44	NUM
bjmsr-2255	310	60	0.06	0.06	NUM
bjmsr-2255	310	61	6.78	6.78	NUM
bjmsr-2255	310	62	0.00	0.00	NUM
bjmsr-2255	310	63	0.33	0.33	NUM
bjmsr-2255	310	64	0.54	0.54	NUM
bjmsr-2255	310	65	supported	support	VERB
bjmsr-2255	310	66	we	we	PRON
bjmsr-2255	310	67	first	first	ADV
bjmsr-2255	310	68	examine	examine	VERB
bjmsr-2255	310	69	the	the	DET
bjmsr-2255	310	70	path	path	NOUN
bjmsr-2255	310	71	from	from	ADP
bjmsr-2255	310	72	quality	quality	NOUN
bjmsr-2255	310	73	of	of	ADP
bjmsr-2255	310	74	service	service	NOUN
bjmsr-2255	310	75	(	(	PUNCT
bjmsr-2255	310	76	qos	qos	PROPN
bjmsr-2255	310	77	)	)	PUNCT
bjmsr-2255	310	78	to	to	PART
bjmsr-2255	310	79	satisfaction	satisfaction	VERB
bjmsr-2255	310	80	(	(	PUNCT
bjmsr-2255	310	81	sat	sit	VERB
bjmsr-2255	310	82	)	)	PUNCT
bjmsr-2255	310	83	to	to	PART
bjmsr-2255	310	84	interpret	interpret	VERB
bjmsr-2255	310	85	these	these	DET
bjmsr-2255	310	86	results	result	NOUN
bjmsr-2255	310	87	.	.	PUNCT
bjmsr-2255	311	1	this	this	DET
bjmsr-2255	311	2	path	path	NOUN
bjmsr-2255	311	3	exerts	exert	VERB
bjmsr-2255	311	4	a	a	DET
bjmsr-2255	311	5	statistically	statistically	ADV
bjmsr-2255	311	6	significant	significant	ADJ
bjmsr-2255	311	7	and	and	CCONJ
bjmsr-2255	311	8	positive	positive	ADJ
bjmsr-2255	311	9	impact	impact	NOUN
bjmsr-2255	311	10	(	(	PUNCT
bjmsr-2255	311	11	β	β	X
bjmsr-2255	311	12	=	=	SYM
bjmsr-2255	311	13	0.37	0.37	NUM
bjmsr-2255	311	14	,	,	PUNCT
bjmsr-2255	311	15	p	p	X
bjmsr-2255	311	16	<	<	X
bjmsr-2255	311	17	0.01	0.01	NUM
bjmsr-2255	311	18	,	,	PUNCT
bjmsr-2255	311	19	t	t	PROPN
bjmsr-2255	311	20	=	=	SYM
bjmsr-2255	311	21	5.85	5.85	NUM
bjmsr-2255	311	22	)	)	PUNCT
bjmsr-2255	311	23	with	with	ADP
bjmsr-2255	311	24	a	a	DET
bjmsr-2255	311	25	supportive	supportive	ADJ
bjmsr-2255	311	26	confidence	confidence	NOUN
bjmsr-2255	311	27	interval	interval	NOUN
bjmsr-2255	312	1	[	[	X
bjmsr-2255	312	2	0.26	0.26	NUM
bjmsr-2255	312	3	—	—	PUNCT
bjmsr-2255	312	4	0.46	0.46	NUM
bjmsr-2255	312	5	]	]	PUNCT
bjmsr-2255	312	6	,	,	PUNCT
bjmsr-2255	312	7	indicating	indicate	VERB
bjmsr-2255	312	8	strong	strong	ADJ
bjmsr-2255	312	9	support	support	NOUN
bjmsr-2255	312	10	for	for	ADP
bjmsr-2255	312	11	h1	h1	PROPN
bjmsr-2255	312	12	.	.	PUNCT
bjmsr-2255	313	1	this	this	DET
bjmsr-2255	313	2	finding	finding	NOUN
bjmsr-2255	313	3	suggests	suggest	VERB
bjmsr-2255	313	4	that	that	SCONJ
bjmsr-2255	313	5	subscribers	subscriber	NOUN
bjmsr-2255	313	6	place	place	VERB
bjmsr-2255	313	7	significant	significant	ADJ
bjmsr-2255	313	8	importance	importance	NOUN
bjmsr-2255	313	9	on	on	ADP
bjmsr-2255	313	10	service	service	NOUN
bjmsr-2255	313	11	quality	quality	NOUN
bjmsr-2255	313	12	and	and	CCONJ
bjmsr-2255	313	13	are	be	AUX
bjmsr-2255	313	14	likely	likely	ADJ
bjmsr-2255	313	15	to	to	PART
bjmsr-2255	313	16	switch	switch	VERB
bjmsr-2255	313	17	providers	provider	NOUN
bjmsr-2255	313	18	if	if	SCONJ
bjmsr-2255	313	19	they	they	PRON
bjmsr-2255	313	20	are	be	AUX
bjmsr-2255	313	21	dissatisfied	dissatisfied	ADJ
bjmsr-2255	313	22	with	with	ADP
bjmsr-2255	313	23	the	the	DET
bjmsr-2255	313	24	services	service	NOUN
bjmsr-2255	313	25	they	they	PRON
bjmsr-2255	313	26	provide	provide	VERB
bjmsr-2255	313	27	.	.	PUNCT
bjmsr-2255	314	1	the	the	DET
bjmsr-2255	314	2	importance	importance	NOUN
bjmsr-2255	314	3	of	of	ADP
bjmsr-2255	314	4	service	service	NOUN
bjmsr-2255	314	5	quality	quality	NOUN
bjmsr-2255	314	6	on	on	ADP
bjmsr-2255	314	7	customer	customer	NOUN
bjmsr-2255	314	8	's	's	PART
bjmsr-2255	314	9	sat	sit	VERB
bjmsr-2255	314	10	is	be	AUX
bjmsr-2255	314	11	consistent	consistent	ADJ
bjmsr-2255	314	12	with	with	ADP
bjmsr-2255	314	13	previous	previous	ADJ
bjmsr-2255	314	14	research	research	NOUN
bjmsr-2255	314	15	findings	finding	NOUN
bjmsr-2255	314	16	(	(	PUNCT
bjmsr-2255	314	17	ahmed	ahmed	PROPN
bjmsr-2255	314	18	et	et	PROPN
bjmsr-2255	314	19	al	al	PROPN
bjmsr-2255	314	20	.	.	PROPN
bjmsr-2255	314	21	,	,	PUNCT
bjmsr-2255	314	22	2023	2023	NUM
bjmsr-2255	314	23	;	;	PUNCT
bjmsr-2255	315	1	dehghanpouri	dehghanpouri	PROPN
bjmsr-2255	315	2	et	et	PROPN
bjmsr-2255	315	3	al	al	PROPN
bjmsr-2255	315	4	.	.	PROPN
bjmsr-2255	315	5	,	,	PUNCT
bjmsr-2255	315	6	2020	2020	NUM
bjmsr-2255	315	7	;	;	PUNCT
bjmsr-2255	315	8	kasiri	kasiri	NOUN
bjmsr-2255	315	9	et	et	PROPN
bjmsr-2255	315	10	al	al	PROPN
bjmsr-2255	315	11	.	.	PROPN
bjmsr-2255	315	12	,	,	PUNCT
bjmsr-2255	315	13	2017	2017	NUM
bjmsr-2255	315	14	;	;	PUNCT
bjmsr-2255	315	15	khoo	khoo	PROPN
bjmsr-2255	315	16	et	et	PROPN
bjmsr-2255	315	17	al	al	PROPN
bjmsr-2255	315	18	.	.	PROPN
bjmsr-2255	315	19	,	,	PUNCT
bjmsr-2255	315	20	2017	2017	NUM
bjmsr-2255	315	21	)	)	PUNCT
bjmsr-2255	315	22	.	.	PUNCT
bjmsr-2255	316	1	we	we	PRON
bjmsr-2255	316	2	first	first	ADV
bjmsr-2255	316	3	explore	explore	VERB
bjmsr-2255	316	4	the	the	DET
bjmsr-2255	316	5	path	path	NOUN
bjmsr-2255	316	6	from	from	ADP
bjmsr-2255	316	7	quality	quality	NOUN
bjmsr-2255	316	8	of	of	ADP
bjmsr-2255	316	9	service	service	NOUN
bjmsr-2255	316	10	(	(	PUNCT
bjmsr-2255	316	11	qos	qos	PROPN
bjmsr-2255	316	12	)	)	PUNCT
bjmsr-2255	316	13	to	to	PART
bjmsr-2255	316	14	satisfaction	satisfaction	VERB
bjmsr-2255	316	15	(	(	PUNCT
bjmsr-2255	316	16	sat	sit	VERB
bjmsr-2255	316	17	)	)	PUNCT
bjmsr-2255	316	18	to	to	PART
bjmsr-2255	316	19	delve	delve	VERB
bjmsr-2255	316	20	deeper	deeply	ADV
bjmsr-2255	316	21	into	into	ADP
bjmsr-2255	316	22	these	these	DET
bjmsr-2255	316	23	findings	finding	NOUN
bjmsr-2255	316	24	.	.	PUNCT
bjmsr-2255	317	1	this	this	DET
bjmsr-2255	317	2	relationship	relationship	NOUN
bjmsr-2255	317	3	not	not	PART
bjmsr-2255	317	4	only	only	ADV
bjmsr-2255	317	5	demonstrates	demonstrate	VERB
bjmsr-2255	317	6	statistical	statistical	ADJ
bjmsr-2255	317	7	significance	significance	NOUN
bjmsr-2255	317	8	(	(	PUNCT
bjmsr-2255	317	9	β	β	X
bjmsr-2255	317	10	=	=	SYM
bjmsr-2255	317	11	0.37	0.37	NUM
bjmsr-2255	317	12	,	,	PUNCT
bjmsr-2255	317	13	p	p	X
bjmsr-2255	317	14	<	<	X
bjmsr-2255	317	15	0.01	0.01	NUM
bjmsr-2255	317	16	,	,	PUNCT
bjmsr-2255	317	17	t	t	PROPN
bjmsr-2255	317	18	=	=	SYM
bjmsr-2255	317	19	5.85	5.85	NUM
bjmsr-2255	317	20	)	)	PUNCT
bjmsr-2255	317	21	with	with	ADP
bjmsr-2255	317	22	a	a	DET
bjmsr-2255	317	23	confidence	confidence	NOUN
bjmsr-2255	317	24	interval	interval	NOUN
bjmsr-2255	317	25	[	[	X
bjmsr-2255	317	26	0.26	0.26	NUM
bjmsr-2255	317	27	—	—	PUNCT
bjmsr-2255	317	28	0.46	0.46	NUM
bjmsr-2255	317	29	]	]	PUNCT
bjmsr-2255	317	30	,	,	PUNCT
bjmsr-2255	317	31	but	but	CCONJ
bjmsr-2255	317	32	also	also	ADV
bjmsr-2255	317	33	highlights	highlight	VERB
bjmsr-2255	317	34	its	its	PRON
bjmsr-2255	317	35	practical	practical	ADJ
bjmsr-2255	317	36	implications	implication	NOUN
bjmsr-2255	317	37	.	.	PUNCT
bjmsr-2255	318	1	our	our	PRON
bjmsr-2255	318	2	results	result	NOUN
bjmsr-2255	318	3	suggest	suggest	VERB
bjmsr-2255	318	4	that	that	SCONJ
bjmsr-2255	318	5	omani	omani	ADJ
bjmsr-2255	318	6	subscribers	subscriber	NOUN
bjmsr-2255	318	7	prioritize	prioritize	VERB
bjmsr-2255	318	8	service	service	NOUN
bjmsr-2255	318	9	quality	quality	NOUN
bjmsr-2255	318	10	,	,	PUNCT
bjmsr-2255	318	11	making	make	VERB
bjmsr-2255	318	12	it	it	PRON
bjmsr-2255	318	13	a	a	DET
bjmsr-2255	318	14	critical	critical	ADJ
bjmsr-2255	318	15	factor	factor	NOUN
bjmsr-2255	318	16	influencing	influence	VERB
bjmsr-2255	318	17	their	their	PRON
bjmsr-2255	318	18	satisfaction	satisfaction	NOUN
bjmsr-2255	318	19	and	and	CCONJ
bjmsr-2255	318	20	retention	retention	NOUN
bjmsr-2255	318	21	decisions	decision	NOUN
bjmsr-2255	318	22	,	,	PUNCT
bjmsr-2255	318	23	especially	especially	ADV
bjmsr-2255	318	24	in	in	ADP
bjmsr-2255	318	25	the	the	DET
bjmsr-2255	318	26	highly	highly	ADV
bjmsr-2255	318	27	competitive	competitive	ADJ
bjmsr-2255	318	28	omani	omani	ADJ
bjmsr-2255	318	29	landscape	landscape	NOUN
bjmsr-2255	318	30	telecommunication	telecommunication	NOUN
bjmsr-2255	318	31	sector	sector	NOUN
bjmsr-2255	318	32	.	.	PUNCT
bjmsr-2255	319	1	this	this	DET
bjmsr-2255	319	2	finding	finding	NOUN
bjmsr-2255	319	3	aligns	align	VERB
bjmsr-2255	319	4	with	with	ADP
bjmsr-2255	319	5	industry	industry	NOUN
bjmsr-2255	319	6	expectations	expectation	NOUN
bjmsr-2255	319	7	,	,	PUNCT
bjmsr-2255	319	8	where	where	SCONJ
bjmsr-2255	319	9	telecom	telecom	NOUN
bjmsr-2255	319	10	operators	operator	NOUN
bjmsr-2255	319	11	must	must	AUX
bjmsr-2255	319	12	continually	continually	ADV
bjmsr-2255	319	13	enhance	enhance	VERB
bjmsr-2255	319	14	service	service	NOUN
bjmsr-2255	319	15	offerings	offering	NOUN
bjmsr-2255	319	16	to	to	PART
bjmsr-2255	319	17	meet	meet	VERB
bjmsr-2255	319	18	or	or	CCONJ
bjmsr-2255	319	19	even	even	ADV
bjmsr-2255	319	20	exceed	exceed	VERB
bjmsr-2255	319	21	customer	customer	NOUN
bjmsr-2255	319	22	expectations	expectation	NOUN
bjmsr-2255	319	23	and	and	CCONJ
bjmsr-2255	319	24	mitigate	mitigate	VERB
bjmsr-2255	319	25	churn	churn	NOUN
bjmsr-2255	319	26	risks	risk	NOUN
bjmsr-2255	319	27	(	(	PUNCT
bjmsr-2255	319	28	abdullah	abdullah	PROPN
bjmsr-2255	319	29	et	et	PROPN
bjmsr-2255	319	30	al	al	PROPN
bjmsr-2255	319	31	.	.	PROPN
bjmsr-2255	319	32	,	,	PUNCT
bjmsr-2255	319	33	2022	2022	NUM
bjmsr-2255	319	34	;	;	PUNCT
bjmsr-2255	319	35	ahmed	ahmed	PROPN
bjmsr-2255	319	36	et	et	PROPN
bjmsr-2255	319	37	al	al	PROPN
bjmsr-2255	319	38	.	.	PROPN
bjmsr-2255	319	39	,	,	PUNCT
bjmsr-2255	319	40	2023	2023	NUM
bjmsr-2255	319	41	;	;	PUNCT
bjmsr-2255	319	42	dehghanpouri	dehghanpouri	PROPN
bjmsr-2255	319	43	et	et	PROPN
bjmsr-2255	319	44	al	al	PROPN
bjmsr-2255	319	45	.	.	PROPN
bjmsr-2255	319	46	,	,	PUNCT
bjmsr-2255	319	47	2020	2020	NUM
bjmsr-2255	319	48	;	;	PUNCT
bjmsr-2255	319	49	fida	fida	PROPN
bjmsr-2255	319	50	et	et	PROPN
bjmsr-2255	319	51	al	al	PROPN
bjmsr-2255	319	52	.	.	PROPN
bjmsr-2255	319	53	,	,	PUNCT
bjmsr-2255	319	54	2020	2020	NUM
bjmsr-2255	319	55	;	;	PUNCT
bjmsr-2255	319	56	yilmaz	yilmaz	PROPN
bjmsr-2255	319	57	&	&	CCONJ
bjmsr-2255	319	58	sürmeli̇oğlu	sürmeli̇oğlu	PROPN
bjmsr-2255	319	59	,	,	PUNCT
bjmsr-2255	319	60	2024	2024	NUM
bjmsr-2255	319	61	)	)	PUNCT
bjmsr-2255	319	62	.	.	PUNCT
bjmsr-2255	320	1	retaining	retain	VERB
bjmsr-2255	320	2	subscribers	subscriber	NOUN
bjmsr-2255	320	3	should	should	AUX
bjmsr-2255	320	4	be	be	AUX
bjmsr-2255	320	5	the	the	DET
bjmsr-2255	320	6	utmost	utmost	ADJ
bjmsr-2255	320	7	priority	priority	NOUN
bjmsr-2255	320	8	in	in	ADP
bjmsr-2255	320	9	the	the	DET
bjmsr-2255	320	10	omani	omani	ADJ
bjmsr-2255	320	11	telecom	telecom	NOUN
bjmsr-2255	320	12	market	market	NOUN
bjmsr-2255	320	13	,	,	PUNCT
bjmsr-2255	320	14	and	and	CCONJ
bjmsr-2255	320	15	operators	operator	NOUN
bjmsr-2255	320	16	should	should	AUX
bjmsr-2255	320	17	pay	pay	VERB
bjmsr-2255	320	18	more	more	ADJ
bjmsr-2255	320	19	attention	attention	NOUN
bjmsr-2255	320	20	to	to	ADP
bjmsr-2255	320	21	it	it	PRON
bjmsr-2255	320	22	as	as	ADP
bjmsr-2255	320	23	a	a	DET
bjmsr-2255	320	24	key	key	ADJ
bjmsr-2255	320	25	player	player	NOUN
bjmsr-2255	320	26	.	.	PUNCT
bjmsr-2255	321	1	secondly	secondly	ADV
bjmsr-2255	321	2	,	,	PUNCT
bjmsr-2255	321	3	the	the	DET
bjmsr-2255	321	4	authors	author	NOUN
bjmsr-2255	321	5	delved	delve	VERB
bjmsr-2255	321	6	into	into	ADP
bjmsr-2255	321	7	the	the	DET
bjmsr-2255	321	8	relationship	relationship	NOUN
bjmsr-2255	321	9	between	between	ADP
bjmsr-2255	321	10	sat	sit	VERB
bjmsr-2255	321	11	and	and	CCONJ
bjmsr-2255	321	12	cusl	cusl	NOUN
bjmsr-2255	321	13	.	.	PUNCT
bjmsr-2255	322	1	the	the	DET
bjmsr-2255	322	2	path	path	NOUN
bjmsr-2255	322	3	from	from	ADP
bjmsr-2255	322	4	sat	sit	VERB
bjmsr-2255	322	5	to	to	ADP
bjmsr-2255	322	6	cusl	cusl	NOUN
bjmsr-2255	322	7	was	be	AUX
bjmsr-2255	322	8	revealed	reveal	VERB
bjmsr-2255	322	9	to	to	PART
bjmsr-2255	322	10	have	have	VERB
bjmsr-2255	322	11	a	a	DET
bjmsr-2255	322	12	statistically	statistically	ADV
bjmsr-2255	322	13	significant	significant	ADJ
bjmsr-2255	322	14	and	and	CCONJ
bjmsr-2255	322	15	positive	positive	ADJ
bjmsr-2255	322	16	relationship	relationship	NOUN
bjmsr-2255	322	17	(	(	PUNCT
bjmsr-2255	322	18	β	β	X
bjmsr-2255	322	19	=	=	SYM
bjmsr-2255	322	20	0.50	0.50	NUM
bjmsr-2255	322	21	,	,	PUNCT
bjmsr-2255	322	22	p	p	X
bjmsr-2255	322	23	<	<	X
bjmsr-2255	322	24	0.01	0.01	NUM
bjmsr-2255	322	25	,	,	PUNCT
bjmsr-2255	322	26	t	t	NOUN
bjmsr-2255	322	27	=	=	SYM
bjmsr-2255	322	28	7.20	7.20	NUM
bjmsr-2255	322	29	)	)	PUNCT
bjmsr-2255	322	30	with	with	ADP
bjmsr-2255	322	31	a	a	DET
bjmsr-2255	322	32	confidence	confidence	NOUN
bjmsr-2255	322	33	interval	interval	NOUN
bjmsr-2255	323	1	[	[	X
bjmsr-2255	323	2	0.38	0.38	NUM
bjmsr-2255	323	3	—	—	PUNCT
bjmsr-2255	323	4	0.60	0.60	NUM
bjmsr-2255	323	5	]	]	PUNCT
bjmsr-2255	323	6	,	,	PUNCT
bjmsr-2255	323	7	supporting	support	VERB
bjmsr-2255	323	8	h2	h2	NOUN
bjmsr-2255	323	9	.	.	PUNCT
bjmsr-2255	324	1	this	this	DET
bjmsr-2255	324	2	result	result	NOUN
bjmsr-2255	324	3	confirms	confirm	VERB
bjmsr-2255	324	4	that	that	SCONJ
bjmsr-2255	324	5	subscribers	subscriber	NOUN
bjmsr-2255	324	6	sat	sit	VERB
bjmsr-2255	324	7	is	be	AUX
bjmsr-2255	324	8	a	a	DET
bjmsr-2255	324	9	significant	significant	ADJ
bjmsr-2255	324	10	influencer	influencer	NOUN
bjmsr-2255	324	11	of	of	ADP
bjmsr-2255	324	12	cusl	cusl	NOUN
bjmsr-2255	324	13	within	within	ADP
bjmsr-2255	324	14	the	the	DET
bjmsr-2255	324	15	telecom	telecom	NOUN
bjmsr-2255	324	16	industry	industry	NOUN
bjmsr-2255	324	17	in	in	ADP
bjmsr-2255	324	18	oman	oman	PROPN
bjmsr-2255	324	19	.	.	PUNCT
bjmsr-2255	325	1	this	this	DET
bjmsr-2255	325	2	conclusion	conclusion	NOUN
bjmsr-2255	325	3	is	be	AUX
bjmsr-2255	325	4	in	in	ADP
bjmsr-2255	325	5	line	line	NOUN
bjmsr-2255	325	6	with	with	ADP
bjmsr-2255	325	7	previous	previous	ADJ
bjmsr-2255	325	8	studies	study	NOUN
bjmsr-2255	325	9	which	which	PRON
bjmsr-2255	325	10	have	have	AUX
bjmsr-2255	325	11	demonstrated	demonstrate	VERB
bjmsr-2255	325	12	a	a	DET
bjmsr-2255	325	13	strong	strong	ADJ
bjmsr-2255	325	14	and	and	CCONJ
bjmsr-2255	325	15	positive	positive	ADJ
bjmsr-2255	325	16	relationship	relationship	NOUN
bjmsr-2255	325	17	between	between	ADP
bjmsr-2255	325	18	sat	sit	VERB
bjmsr-2255	325	19	and	and	CCONJ
bjmsr-2255	325	20	cusl	cusl	NOUN
bjmsr-2255	325	21	(	(	PUNCT
bjmsr-2255	325	22	ahmed	ahmed	PROPN
bjmsr-2255	325	23	et	et	PROPN
bjmsr-2255	325	24	al	al	PROPN
bjmsr-2255	325	25	.	.	PROPN
bjmsr-2255	325	26	,	,	PUNCT
bjmsr-2255	325	27	2023	2023	NUM
bjmsr-2255	325	28	;	;	PUNCT
bjmsr-2255	325	29	akil	akil	PROPN
bjmsr-2255	325	30	&	&	CCONJ
bjmsr-2255	325	31	ungan	ungan	PROPN
bjmsr-2255	325	32	,	,	PUNCT
bjmsr-2255	325	33	2021	2021	NUM
bjmsr-2255	325	34	;	;	PUNCT
bjmsr-2255	325	35	antwi	antwi	PROPN
bjmsr-2255	325	36	et	et	PROPN
bjmsr-2255	325	37	al	al	PROPN
bjmsr-2255	325	38	.	.	PROPN
bjmsr-2255	325	39	,	,	PUNCT
bjmsr-2255	325	40	2022	2022	NUM
bjmsr-2255	325	41	;	;	PUNCT
bjmsr-2255	325	42	ashiq	ashiq	PROPN
bjmsr-2255	325	43	&	&	CCONJ
bjmsr-2255	325	44	hussain	hussain	PROPN
bjmsr-2255	325	45	,	,	PUNCT
bjmsr-2255	325	46	2023	2023	NUM
bjmsr-2255	325	47	;	;	PUNCT
bjmsr-2255	325	48	ayinaddis	ayinaddi	NOUN
bjmsr-2255	325	49	,	,	PUNCT
bjmsr-2255	325	50	2023	2023	NUM
bjmsr-2255	325	51	;	;	PUNCT
bjmsr-2255	325	52	koay	koay	PROPN
bjmsr-2255	325	53	et	et	PROPN
bjmsr-2255	325	54	al	al	PROPN
bjmsr-2255	325	55	.	.	PROPN
bjmsr-2255	325	56	,	,	PUNCT
bjmsr-2255	325	57	2022	2022	NUM
bjmsr-2255	325	58	;	;	PUNCT
bjmsr-2255	325	59	mofokeng	mofokeng	PROPN
bjmsr-2255	325	60	,	,	PUNCT
bjmsr-2255	325	61	2021	2021	NUM
bjmsr-2255	325	62	)	)	PUNCT
bjmsr-2255	325	63	.	.	PUNCT
bjmsr-2255	326	1	to	to	PART
bjmsr-2255	326	2	provide	provide	VERB
bjmsr-2255	326	3	a	a	DET
bjmsr-2255	326	4	deeper	deep	ADJ
bjmsr-2255	326	5	interpretation	interpretation	NOUN
bjmsr-2255	326	6	beyond	beyond	ADP
bjmsr-2255	326	7	statistical	statistical	ADJ
bjmsr-2255	326	8	significance	significance	NOUN
bjmsr-2255	326	9	,	,	PUNCT
bjmsr-2255	326	10	this	this	DET
bjmsr-2255	326	11	result	result	NOUN
bjmsr-2255	326	12	suggests	suggest	VERB
bjmsr-2255	326	13	actionable	actionable	ADJ
bjmsr-2255	326	14	insights	insight	NOUN
bjmsr-2255	326	15	for	for	ADP
bjmsr-2255	326	16	telecom	telecom	NOUN
bjmsr-2255	326	17	operators	operator	NOUN
bjmsr-2255	326	18	in	in	ADP
bjmsr-2255	326	19	the	the	DET
bjmsr-2255	326	20	competitive	competitive	ADJ
bjmsr-2255	326	21	omani	omani	ADJ
bjmsr-2255	326	22	telecom	telecom	NOUN
bjmsr-2255	326	23	market	market	NOUN
bjmsr-2255	326	24	.	.	PUNCT
bjmsr-2255	327	1	enhancing	enhance	VERB
bjmsr-2255	327	2	customer	customer	NOUN
bjmsr-2255	327	3	satisfaction	satisfaction	NOUN
bjmsr-2255	327	4	levels	level	NOUN
bjmsr-2255	327	5	could	could	AUX
bjmsr-2255	327	6	lead	lead	VERB
bjmsr-2255	327	7	to	to	ADP
bjmsr-2255	327	8	increased	increase	VERB
bjmsr-2255	327	9	customer	customer	NOUN
bjmsr-2255	327	10	retention	retention	NOUN
bjmsr-2255	327	11	and	and	CCONJ
bjmsr-2255	327	12	advocacy	advocacy	NOUN
bjmsr-2255	327	13	,	,	PUNCT
bjmsr-2255	327	14	crucial	crucial	ADJ
bjmsr-2255	327	15	in	in	ADP
bjmsr-2255	327	16	a	a	DET
bjmsr-2255	327	17	competitive	competitive	ADJ
bjmsr-2255	327	18	market	market	NOUN
bjmsr-2255	327	19	environment	environment	NOUN
bjmsr-2255	327	20	such	such	ADJ
bjmsr-2255	327	21	as	as	ADP
bjmsr-2255	327	22	oman	oman	NOUN
bjmsr-2255	327	23	.	.	PUNCT
bjmsr-2255	328	1	by	by	ADP
bjmsr-2255	328	2	improving	improve	VERB
bjmsr-2255	328	3	service	service	NOUN
bjmsr-2255	328	4	delivery	delivery	NOUN
bjmsr-2255	328	5	and	and	CCONJ
bjmsr-2255	328	6	meeting	meeting	NOUN
bjmsr-2255	328	7	or	or	CCONJ
bjmsr-2255	328	8	surpassing	surpass	VERB
bjmsr-2255	328	9	customer	customer	NOUN
bjmsr-2255	328	10	expectations	expectation	NOUN
bjmsr-2255	328	11	,	,	PUNCT
bjmsr-2255	328	12	oman	oman	PROPN
bjmsr-2255	328	13	telecom	telecom	NOUN
bjmsr-2255	328	14	providers	provider	NOUN
bjmsr-2255	328	15	can	can	AUX
bjmsr-2255	328	16	foster	foster	VERB
bjmsr-2255	328	17	stronger	strong	ADJ
bjmsr-2255	328	18	customer	customer	NOUN
bjmsr-2255	328	19	loyalty	loyalty	NOUN
bjmsr-2255	328	20	,	,	PUNCT
bjmsr-2255	328	21	thereby	thereby	ADV
bjmsr-2255	328	22	reducing	reduce	VERB
bjmsr-2255	328	23	churn	churn	NOUN
bjmsr-2255	328	24	rates	rate	NOUN
bjmsr-2255	328	25	and	and	CCONJ
bjmsr-2255	328	26	enhancing	enhance	VERB
bjmsr-2255	328	27	profitability	profitability	NOUN
bjmsr-2255	328	28	.	.	PUNCT
bjmsr-2255	329	1	recent	recent	ADJ
bjmsr-2255	329	2	work	work	NOUN
bjmsr-2255	329	3	of	of	ADP
bjmsr-2255	329	4	abdullah	abdullah	PROPN
bjmsr-2255	329	5	et	et	PROPN
bjmsr-2255	329	6	al	al	PROPN
bjmsr-2255	329	7	.	.	PROPN
bjmsr-2255	330	1	(	(	PUNCT
bjmsr-2255	330	2	2022	2022	NUM
bjmsr-2255	330	3	)	)	PUNCT
bjmsr-2255	330	4	articulates	articulate	VERB
bjmsr-2255	330	5	that	that	SCONJ
bjmsr-2255	330	6	the	the	DET
bjmsr-2255	330	7	relationship	relationship	NOUN
bjmsr-2255	330	8	between	between	ADP
bjmsr-2255	330	9	quality	quality	NOUN
bjmsr-2255	330	10	of	of	ADP
bjmsr-2255	330	11	service	service	NOUN
bjmsr-2255	330	12	and	and	CCONJ
bjmsr-2255	330	13	customer	customer	NOUN
bjmsr-2255	330	14	satisfaction	satisfaction	NOUN
bjmsr-2255	330	15	is	be	AUX
bjmsr-2255	330	16	not	not	PART
bjmsr-2255	330	17	always	always	ADV
bjmsr-2255	330	18	significant	significant	ADJ
bjmsr-2255	330	19	.	.	PUNCT
bjmsr-2255	331	1	some	some	DET
bjmsr-2255	331	2	studies	study	NOUN
bjmsr-2255	331	3	reveal	reveal	VERB
bjmsr-2255	331	4	a	a	DET
bjmsr-2255	331	5	significant	significant	ADJ
bjmsr-2255	331	6	influence	influence	NOUN
bjmsr-2255	331	7	of	of	ADP
bjmsr-2255	331	8	qos	qos	PROPN
bjmsr-2255	331	9	on	on	ADP
bjmsr-2255	331	10	sat	sit	VERB
bjmsr-2255	331	11	,	,	PUNCT
bjmsr-2255	331	12	while	while	SCONJ
bjmsr-2255	331	13	others	other	NOUN
bjmsr-2255	331	14	show	show	VERB
bjmsr-2255	331	15	qos	qos	PROPN
bjmsr-2255	331	16	exerted	exert	VERB
bjmsr-2255	331	17	weak	weak	ADJ
bjmsr-2255	331	18	relationships	relationship	NOUN
bjmsr-2255	331	19	with	with	ADP
bjmsr-2255	331	20	sat	sit	VERB
bjmsr-2255	331	21	.	.	PUNCT
bjmsr-2255	332	1	in	in	ADP
bjmsr-2255	332	2	general	general	ADJ
bjmsr-2255	332	3	,	,	PUNCT
bjmsr-2255	332	4	their	their	PRON
bjmsr-2255	332	5	arguments	argument	NOUN
bjmsr-2255	332	6	indicate	indicate	VERB
bjmsr-2255	332	7	that	that	SCONJ
bjmsr-2255	332	8	to	to	PART
bjmsr-2255	332	9	achieve	achieve	VERB
bjmsr-2255	332	10	productivity	productivity	NOUN
bjmsr-2255	332	11	and	and	CCONJ
bjmsr-2255	332	12	business	business	NOUN
bjmsr-2255	332	13	prosperity	prosperity	NOUN
bjmsr-2255	332	14	,	,	PUNCT
bjmsr-2255	332	15	quality	quality	NOUN
bjmsr-2255	332	16	plays	play	VERB
bjmsr-2255	332	17	a	a	DET
bjmsr-2255	332	18	pivotal	pivotal	ADJ
bjmsr-2255	332	19	role	role	NOUN
bjmsr-2255	332	20	in	in	ADP
bjmsr-2255	332	21	advancing	advance	VERB
bjmsr-2255	332	22	business	business	NOUN
bjmsr-2255	332	23	growth	growth	NOUN
bjmsr-2255	332	24	and	and	CCONJ
bjmsr-2255	332	25	retention	retention	NOUN
bjmsr-2255	332	26	.	.	PUNCT
bjmsr-2255	333	1	therefore	therefore	ADV
bjmsr-2255	333	2	,	,	PUNCT
bjmsr-2255	333	3	in	in	ADP
bjmsr-2255	333	4	the	the	DET
bjmsr-2255	333	5	context	context	NOUN
bjmsr-2255	333	6	of	of	ADP
bjmsr-2255	333	7	intense	intense	ADJ
bjmsr-2255	333	8	competition	competition	NOUN
bjmsr-2255	333	9	among	among	ADP
bjmsr-2255	333	10	telecom	telecom	NOUN
bjmsr-2255	333	11	operators	operator	NOUN
bjmsr-2255	333	12	in	in	ADP
bjmsr-2255	333	13	oman	oman	PROPN
bjmsr-2255	333	14	,	,	PUNCT
bjmsr-2255	333	15	qos	qos	PROPN
bjmsr-2255	333	16	is	be	AUX
bjmsr-2255	333	17	crucial	crucial	ADJ
bjmsr-2255	333	18	for	for	ADP
bjmsr-2255	333	19	retaining	retain	VERB
bjmsr-2255	333	20	customers	customer	NOUN
bjmsr-2255	333	21	,	,	PUNCT
bjmsr-2255	333	22	as	as	SCONJ
bjmsr-2255	333	23	superior	superior	ADJ
bjmsr-2255	333	24	service	service	NOUN
bjmsr-2255	333	25	quality	quality	NOUN
bjmsr-2255	333	26	compared	compare	VERB
bjmsr-2255	333	27	to	to	ADP
bjmsr-2255	333	28	competitors	competitor	NOUN
bjmsr-2255	333	29	is	be	AUX
bjmsr-2255	333	30	essential	essential	ADJ
bjmsr-2255	333	31	for	for	ADP
bjmsr-2255	333	32	maintaining	maintain	VERB
bjmsr-2255	333	33	customer	customer	NOUN
bjmsr-2255	333	34	loyalty	loyalty	NOUN
bjmsr-2255	333	35	.	.	PUNCT
bjmsr-2255	334	1	furthermore	furthermore	ADV
bjmsr-2255	334	2	,	,	PUNCT
bjmsr-2255	334	3	the	the	DET
bjmsr-2255	334	4	path	path	NOUN
bjmsr-2255	334	5	from	from	ADP
bjmsr-2255	334	6	tur	tur	PRON
bjmsr-2255	334	7	to	to	ADP
bjmsr-2255	334	8	cusl	cusl	NOUN
bjmsr-2255	334	9	indicates	indicate	VERB
bjmsr-2255	334	10	a	a	DET
bjmsr-2255	334	11	significant	significant	ADJ
bjmsr-2255	334	12	positive	positive	ADJ
bjmsr-2255	334	13	relationship	relationship	NOUN
bjmsr-2255	334	14	(	(	PUNCT
bjmsr-2255	334	15	β	β	X
bjmsr-2255	334	16	=	=	PUNCT
bjmsr-2255	334	17	0.30	0.30	NUM
bjmsr-2255	334	18	,	,	PUNCT
bjmsr-2255	334	19	p	p	X
bjmsr-2255	334	20	<	<	X
bjmsr-2255	334	21	0.01	0.01	NUM
bjmsr-2255	334	22	,	,	PUNCT
bjmsr-2255	334	23	t	t	NOUN
bjmsr-2255	334	24	=	=	SYM
bjmsr-2255	334	25	4.11	4.11	NUM
bjmsr-2255	334	26	)	)	PUNCT
bjmsr-2255	334	27	with	with	ADP
bjmsr-2255	334	28	a	a	DET
bjmsr-2255	334	29	confidence	confidence	NOUN
bjmsr-2255	334	30	interval	interval	NOUN
bjmsr-2255	334	31	[	[	X
bjmsr-2255	334	32	0.17	0.17	NUM
bjmsr-2255	334	33	—	—	PUNCT
bjmsr-2255	334	34	0.41	0.41	NUM
bjmsr-2255	334	35	]	]	PUNCT
bjmsr-2255	334	36	,	,	PUNCT
bjmsr-2255	334	37	supporting	support	VERB
bjmsr-2255	334	38	h3	h3	NOUN
bjmsr-2255	334	39	.	.	PUNCT
bjmsr-2255	335	1	this	this	DET
bjmsr-2255	335	2	finding	finding	NOUN
bjmsr-2255	335	3	highlights	highlight	VERB
bjmsr-2255	335	4	the	the	DET
bjmsr-2255	335	5	crucial	crucial	ADJ
bjmsr-2255	335	6	role	role	NOUN
bjmsr-2255	335	7	of	of	ADP
bjmsr-2255	335	8	trust	trust	NOUN
bjmsr-2255	335	9	tur	tur	X
bjmsr-2255	335	10	in	in	ADP
bjmsr-2255	335	11	ensuring	ensure	VERB
bjmsr-2255	335	12	subscriber	subscriber	NOUN
bjmsr-2255	335	13	’s	’s	PART
bjmsr-2255	335	14	cusl	cusl	NOUN
bjmsr-2255	335	15	.	.	PUNCT
bjmsr-2255	336	1	it	it	PRON
bjmsr-2255	336	2	suggests	suggest	VERB
bjmsr-2255	336	3	that	that	SCONJ
bjmsr-2255	336	4	a	a	DET
bjmsr-2255	336	5	decrease	decrease	NOUN
bjmsr-2255	336	6	in	in	ADP
bjmsr-2255	336	7	trust	trust	NOUN
bjmsr-2255	336	8	may	may	AUX
bjmsr-2255	336	9	lead	lead	VERB
bjmsr-2255	336	10	to	to	ADP
bjmsr-2255	336	11	increased	increase	VERB
bjmsr-2255	336	12	customer	customer	NOUN
bjmsr-2255	336	13	churn	churn	NOUN
bjmsr-2255	336	14	,	,	PUNCT
bjmsr-2255	336	15	a	a	DET
bjmsr-2255	336	16	conclusion	conclusion	NOUN
bjmsr-2255	336	17	that	that	PRON
bjmsr-2255	336	18	aligns	align	VERB
bjmsr-2255	336	19	with	with	ADP
bjmsr-2255	336	20	prior	prior	ADJ
bjmsr-2255	336	21	research	research	NOUN
bjmsr-2255	336	22	emphasizing	emphasize	VERB
bjmsr-2255	336	23	the	the	DET
bjmsr-2255	336	24	importance	importance	NOUN
bjmsr-2255	336	25	of	of	ADP
bjmsr-2255	336	26	trust	trust	NOUN
bjmsr-2255	336	27	in	in	ADP
bjmsr-2255	336	28	influencing	influence	VERB
bjmsr-2255	336	29	customer	customer	NOUN
bjmsr-2255	336	30	loyalty	loyalty	NOUN
bjmsr-2255	336	31	cusl	cusl	NOUN
bjmsr-2255	336	32	(	(	PUNCT
bjmsr-2255	336	33	alkhurshan	alkhurshan	PROPN
bjmsr-2255	336	34	&	&	CCONJ
bjmsr-2255	336	35	rjoub	rjoub	PROPN
bjmsr-2255	336	36	,	,	PUNCT
bjmsr-2255	336	37	2020	2020	NUM
bjmsr-2255	336	38	;	;	PUNCT
bjmsr-2255	336	39	ashiq	ashiq	PROPN
bjmsr-2255	336	40	&	&	CCONJ
bjmsr-2255	336	41	hussain	hussain	PROPN
bjmsr-2255	336	42	,	,	PUNCT
bjmsr-2255	336	43	2023	2023	NUM
bjmsr-2255	336	44	;	;	PUNCT
bjmsr-2255	336	45	aslam	aslam	PROPN
bjmsr-2255	336	46	et	et	PROPN
bjmsr-2255	336	47	al	al	PROPN
bjmsr-2255	336	48	.	.	PROPN
bjmsr-2255	336	49	,	,	PUNCT
bjmsr-2255	336	50	2020	2020	NUM
bjmsr-2255	336	51	;	;	PUNCT
bjmsr-2255	336	52	boonlertvanich	boonlertvanich	NOUN
bjmsr-2255	336	53	,	,	PUNCT
bjmsr-2255	336	54	2019	2019	NUM
bjmsr-2255	336	55	;	;	PUNCT
bjmsr-2255	336	56	mansouri	mansouri	PROPN
bjmsr-2255	336	57	et	et	PROPN
bjmsr-2255	336	58	al	al	PROPN
bjmsr-2255	336	59	.	.	PROPN
bjmsr-2255	336	60	,	,	PUNCT
bjmsr-2255	336	61	2022	2022	NUM
bjmsr-2255	336	62	;	;	PUNCT
bjmsr-2255	336	63	ofori	ofori	ADV
bjmsr-2255	336	64	et	et	PROPN
bjmsr-2255	336	65	al	al	PROPN
bjmsr-2255	336	66	.	.	PROPN
bjmsr-2255	336	67	,	,	PUNCT
bjmsr-2255	336	68	2018	2018	NUM
bjmsr-2255	336	69	;	;	PUNCT
bjmsr-2255	336	70	rohwiyati	rohwiyati	NOUN
bjmsr-2255	336	71	et	et	PROPN
bjmsr-2255	336	72	al	al	PROPN
bjmsr-2255	336	73	.	.	PROPN
bjmsr-2255	336	74	,	,	PUNCT
bjmsr-2255	336	75	2024	2024	NUM
bjmsr-2255	336	76	;	;	PUNCT
bjmsr-2255	336	77	susanti	susanti	X
bjmsr-2255	336	78	et	et	PROPN
bjmsr-2255	336	79	al	al	PROPN
bjmsr-2255	336	80	.	.	PROPN
bjmsr-2255	336	81	,	,	PUNCT
bjmsr-2255	336	82	2018	2018	NUM
bjmsr-2255	336	83	)	)	PUNCT
bjmsr-2255	336	84	.	.	PUNCT
bjmsr-2255	337	1	beyond	beyond	ADP
bjmsr-2255	337	2	statistical	statistical	ADJ
bjmsr-2255	337	3	significance	significance	NOUN
bjmsr-2255	337	4	,	,	PUNCT
bjmsr-2255	337	5	this	this	DET
bjmsr-2255	337	6	finding	finding	NOUN
bjmsr-2255	337	7	holds	hold	VERB
bjmsr-2255	337	8	significant	significant	ADJ
bjmsr-2255	337	9	practical	practical	ADJ
bjmsr-2255	337	10	implications	implication	NOUN
bjmsr-2255	337	11	for	for	ADP
bjmsr-2255	337	12	telecom	telecom	NOUN
bjmsr-2255	337	13	operators	operator	NOUN
bjmsr-2255	337	14	.	.	PUNCT
bjmsr-2255	338	1	strengthening	strengthen	VERB
bjmsr-2255	338	2	trust	trust	NOUN
bjmsr-2255	338	3	through	through	ADP
bjmsr-2255	338	4	transparent	transparent	ADJ
bjmsr-2255	338	5	communication	communication	NOUN
bjmsr-2255	338	6	,	,	PUNCT
bjmsr-2255	338	7	reliable	reliable	ADJ
bjmsr-2255	338	8	service	service	NOUN
bjmsr-2255	338	9	delivery	delivery	NOUN
bjmsr-2255	338	10	,	,	PUNCT
bjmsr-2255	338	11	and	and	CCONJ
bjmsr-2255	338	12	ethical	ethical	ADJ
bjmsr-2255	338	13	business	business	NOUN
bjmsr-2255	338	14	practices	practice	NOUN
bjmsr-2255	338	15	can	can	AUX
bjmsr-2255	338	16	mitigate	mitigate	VERB
bjmsr-2255	338	17	customer	customer	NOUN
bjmsr-2255	338	18	churn	churn	NOUN
bjmsr-2255	338	19	and	and	CCONJ
bjmsr-2255	338	20	foster	foster	ADJ
bjmsr-2255	338	21	long	long	ADJ
bjmsr-2255	338	22	-	-	PUNCT
bjmsr-2255	338	23	term	term	NOUN
bjmsr-2255	338	24	customer	customer	NOUN
bjmsr-2255	338	25	relationships	relationship	NOUN
bjmsr-2255	338	26	.	.	PUNCT
bjmsr-2255	339	1	by	by	ADP
bjmsr-2255	339	2	prioritizing	prioritize	VERB
bjmsr-2255	339	3	trust	trust	NOUN
bjmsr-2255	339	4	-	-	PUNCT
bjmsr-2255	339	5	building	building	NOUN
bjmsr-2255	339	6	initiatives	initiative	NOUN
bjmsr-2255	339	7	,	,	PUNCT
bjmsr-2255	339	8	telecom	telecom	NOUN
bjmsr-2255	339	9	operators	operator	NOUN
bjmsr-2255	339	10	in	in	ADP
bjmsr-2255	339	11	oman	oman	PROPN
bjmsr-2255	339	12	can	can	AUX
bjmsr-2255	339	13	enhance	enhance	VERB
bjmsr-2255	339	14	their	their	PRON
bjmsr-2255	339	15	competitiveness	competitiveness	NOUN
bjmsr-2255	339	16	and	and	CCONJ
bjmsr-2255	339	17	sustain	sustain	VERB
bjmsr-2255	339	18	profitability	profitability	NOUN
bjmsr-2255	339	19	in	in	ADP
bjmsr-2255	339	20	the	the	DET
bjmsr-2255	339	21	omani	omani	ADJ
bjmsr-2255	339	22	crowded	crowded	ADJ
bjmsr-2255	339	23	market	market	NOUN
bjmsr-2255	339	24	landscape	landscape	NOUN
bjmsr-2255	339	25	.	.	PUNCT
bjmsr-2255	340	1	hail	hail	NOUN
bjmsr-2255	340	2	et	et	PROPN
bjmsr-2255	340	3	al	al	PROPN
bjmsr-2255	340	4	.	.	PROPN
bjmsr-2255	340	5	,	,	PUNCT
bjmsr-2255	340	6	bangladesh	bangladesh	PROPN
bjmsr-2255	340	7	journal	journal	NOUN
bjmsr-2255	340	8	of	of	ADP
bjmsr-2255	340	9	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	340	10	scientific	scientific	ADJ
bjmsr-2255	340	11	research	research	NOUN
bjmsr-2255	340	12	9(5	9(5	NUM
bjmsr-2255	340	13	)	)	PUNCT
bjmsr-2255	340	14	(	(	PUNCT
bjmsr-2255	340	15	2024	2024	NUM
bjmsr-2255	340	16	)	)	PUNCT
bjmsr-2255	340	17	,	,	PUNCT
bjmsr-2255	340	18	39	39	NUM
bjmsr-2255	340	19	-	-	SYM
bjmsr-2255	340	20	55	55	NUM
bjmsr-2255	340	21	50	50	NUM
bjmsr-2255	340	22	finally	finally	ADV
bjmsr-2255	340	23	,	,	PUNCT
bjmsr-2255	340	24	the	the	DET
bjmsr-2255	340	25	path	path	NOUN
bjmsr-2255	340	26	from	from	ADP
bjmsr-2255	340	27	trust	trust	NOUN
bjmsr-2255	340	28	(	(	PUNCT
bjmsr-2255	340	29	tur	tur	INTJ
bjmsr-2255	340	30	)	)	PUNCT
bjmsr-2255	340	31	to	to	PART
bjmsr-2255	340	32	satisfaction	satisfaction	VERB
bjmsr-2255	340	33	(	(	PUNCT
bjmsr-2255	340	34	sat	sit	VERB
bjmsr-2255	340	35	)	)	PUNCT
bjmsr-2255	340	36	reveals	reveal	VERB
bjmsr-2255	340	37	a	a	DET
bjmsr-2255	340	38	statistically	statistically	ADV
bjmsr-2255	340	39	significant	significant	ADJ
bjmsr-2255	340	40	and	and	CCONJ
bjmsr-2255	340	41	positive	positive	ADJ
bjmsr-2255	340	42	relationship	relationship	NOUN
bjmsr-2255	340	43	(	(	PUNCT
bjmsr-2255	340	44	β	β	X
bjmsr-2255	340	45	=	=	SYM
bjmsr-2255	340	46	0.44	0.44	NUM
bjmsr-2255	340	47	,	,	PUNCT
bjmsr-2255	340	48	p	p	X
bjmsr-2255	340	49	<	<	X
bjmsr-2255	340	50	0.01	0.01	NUM
bjmsr-2255	340	51	,	,	PUNCT
bjmsr-2255	340	52	t	t	PROPN
bjmsr-2255	340	53	=	=	SYM
bjmsr-2255	340	54	6.78	6.78	NUM
bjmsr-2255	340	55	)	)	PUNCT
bjmsr-2255	340	56	between	between	ADP
bjmsr-2255	340	57	the	the	DET
bjmsr-2255	340	58	two	two	NUM
bjmsr-2255	340	59	constructs	construct	NOUN
bjmsr-2255	340	60	with	with	ADP
bjmsr-2255	340	61	supporting	support	VERB
bjmsr-2255	340	62	statistics	statistic	NOUN
bjmsr-2255	340	63	of	of	ADP
bjmsr-2255	340	64	confidence	confidence	NOUN
bjmsr-2255	340	65	interval	interval	NOUN
bjmsr-2255	341	1	[	[	X
bjmsr-2255	341	2	0.33	0.33	NUM
bjmsr-2255	341	3	—	—	PUNCT
bjmsr-2255	341	4	0.54	0.54	NUM
bjmsr-2255	341	5	]	]	PUNCT
bjmsr-2255	341	6	,	,	PUNCT
bjmsr-2255	341	7	supporting	support	VERB
bjmsr-2255	341	8	h4	h4	NOUN
bjmsr-2255	341	9	.	.	PUNCT
bjmsr-2255	342	1	this	this	DET
bjmsr-2255	342	2	finding	finding	NOUN
bjmsr-2255	342	3	indicates	indicate	VERB
bjmsr-2255	342	4	that	that	SCONJ
bjmsr-2255	342	5	trust	trust	NOUN
bjmsr-2255	342	6	is	be	AUX
bjmsr-2255	342	7	a	a	DET
bjmsr-2255	342	8	strong	strong	ADJ
bjmsr-2255	342	9	and	and	CCONJ
bjmsr-2255	342	10	significant	significant	ADJ
bjmsr-2255	342	11	factor	factor	NOUN
bjmsr-2255	342	12	affecting	affect	VERB
bjmsr-2255	342	13	subscribers	subscriber	NOUN
bjmsr-2255	342	14	in	in	ADP
bjmsr-2255	342	15	the	the	DET
bjmsr-2255	342	16	omani	omani	ADJ
bjmsr-2255	342	17	context	context	NOUN
bjmsr-2255	342	18	satisfaction	satisfaction	NOUN
bjmsr-2255	342	19	,	,	PUNCT
bjmsr-2255	342	20	suggesting	suggest	VERB
bjmsr-2255	342	21	that	that	SCONJ
bjmsr-2255	342	22	subscribers	subscriber	NOUN
bjmsr-2255	342	23	are	be	AUX
bjmsr-2255	342	24	more	more	ADV
bjmsr-2255	342	25	likely	likely	ADJ
bjmsr-2255	342	26	to	to	PART
bjmsr-2255	342	27	remain	remain	VERB
bjmsr-2255	342	28	with	with	ADP
bjmsr-2255	342	29	telecom	telecom	NOUN
bjmsr-2255	342	30	operators	operator	NOUN
bjmsr-2255	342	31	they	they	PRON
bjmsr-2255	342	32	trust	trust	VERB
bjmsr-2255	342	33	.	.	PUNCT
bjmsr-2255	343	1	once	once	ADV
bjmsr-2255	343	2	trust	trust	NOUN
bjmsr-2255	343	3	is	be	AUX
bjmsr-2255	343	4	reduced	reduce	VERB
bjmsr-2255	343	5	or	or	CCONJ
bjmsr-2255	343	6	lacking	lack	VERB
bjmsr-2255	343	7	with	with	ADP
bjmsr-2255	343	8	one	one	NUM
bjmsr-2255	343	9	telecom	telecom	NOUN
bjmsr-2255	343	10	operator	operator	NOUN
bjmsr-2255	343	11	,	,	PUNCT
bjmsr-2255	343	12	it	it	PRON
bjmsr-2255	343	13	is	be	AUX
bjmsr-2255	343	14	more	more	ADV
bjmsr-2255	343	15	likely	likely	ADJ
bjmsr-2255	343	16	that	that	SCONJ
bjmsr-2255	343	17	subscribers	subscriber	NOUN
bjmsr-2255	343	18	would	would	AUX
bjmsr-2255	343	19	switch	switch	VERB
bjmsr-2255	343	20	to	to	ADP
bjmsr-2255	343	21	their	their	PRON
bjmsr-2255	343	22	operator	operator	NOUN
bjmsr-2255	343	23	with	with	ADP
bjmsr-2255	343	24	better	well	ADJ
bjmsr-2255	343	25	services	service	NOUN
bjmsr-2255	343	26	and	and	CCONJ
bjmsr-2255	343	27	positive	positive	ADJ
bjmsr-2255	343	28	reviews	review	NOUN
bjmsr-2255	343	29	from	from	ADP
bjmsr-2255	343	30	others	other	NOUN
bjmsr-2255	343	31	within	within	ADP
bjmsr-2255	343	32	the	the	DET
bjmsr-2255	343	33	social	social	ADJ
bjmsr-2255	343	34	media	medium	NOUN
bjmsr-2255	343	35	platforms	platform	NOUN
bjmsr-2255	343	36	or	or	CCONJ
bjmsr-2255	343	37	near	near	ADP
bjmsr-2255	343	38	the	the	DET
bjmsr-2255	343	39	social	social	ADJ
bjmsr-2255	343	40	circle	circle	NOUN
bjmsr-2255	343	41	of	of	ADP
bjmsr-2255	343	42	the	the	DET
bjmsr-2255	343	43	subscriber	subscriber	NOUN
bjmsr-2255	343	44	.	.	PUNCT
bjmsr-2255	344	1	additionally	additionally	ADV
bjmsr-2255	344	2	,	,	PUNCT
bjmsr-2255	344	3	this	this	DET
bjmsr-2255	344	4	result	result	NOUN
bjmsr-2255	344	5	holds	hold	VERB
bjmsr-2255	344	6	profound	profound	ADJ
bjmsr-2255	344	7	practical	practical	ADJ
bjmsr-2255	344	8	implications	implication	NOUN
bjmsr-2255	344	9	for	for	ADP
bjmsr-2255	344	10	telecom	telecom	NOUN
bjmsr-2255	344	11	operators	operator	NOUN
bjmsr-2255	344	12	.	.	PUNCT
bjmsr-2255	345	1	building	build	VERB
bjmsr-2255	345	2	and	and	CCONJ
bjmsr-2255	345	3	maintaining	maintain	VERB
bjmsr-2255	345	4	trust	trust	NOUN
bjmsr-2255	345	5	through	through	ADP
bjmsr-2255	345	6	consistent	consistent	ADJ
bjmsr-2255	345	7	service	service	NOUN
bjmsr-2255	345	8	delivery	delivery	NOUN
bjmsr-2255	345	9	,	,	PUNCT
bjmsr-2255	345	10	transparent	transparent	ADJ
bjmsr-2255	345	11	communication	communication	NOUN
bjmsr-2255	345	12	,	,	PUNCT
bjmsr-2255	345	13	and	and	CCONJ
bjmsr-2255	345	14	ethical	ethical	ADJ
bjmsr-2255	345	15	business	business	NOUN
bjmsr-2255	345	16	practices	practice	NOUN
bjmsr-2255	345	17	can	can	AUX
bjmsr-2255	345	18	enhance	enhance	VERB
bjmsr-2255	345	19	subscriber	subscriber	NOUN
bjmsr-2255	345	20	satisfaction	satisfaction	NOUN
bjmsr-2255	345	21	and	and	CCONJ
bjmsr-2255	345	22	mitigate	mitigate	VERB
bjmsr-2255	345	23	churn	churn	NOUN
bjmsr-2255	345	24	.	.	PUNCT
bjmsr-2255	346	1	in	in	ADP
bjmsr-2255	346	2	a	a	DET
bjmsr-2255	346	3	competitive	competitive	ADJ
bjmsr-2255	346	4	omani	omani	ADJ
bjmsr-2255	346	5	market	market	NOUN
bjmsr-2255	346	6	environment	environment	NOUN
bjmsr-2255	346	7	where	where	SCONJ
bjmsr-2255	346	8	customer	customer	NOUN
bjmsr-2255	346	9	perceptions	perception	NOUN
bjmsr-2255	346	10	and	and	CCONJ
bjmsr-2255	346	11	social	social	ADJ
bjmsr-2255	346	12	media	medium	NOUN
bjmsr-2255	346	13	reviews	review	NOUN
bjmsr-2255	346	14	play	play	VERB
bjmsr-2255	346	15	significant	significant	ADJ
bjmsr-2255	346	16	roles	role	NOUN
bjmsr-2255	346	17	,	,	PUNCT
bjmsr-2255	346	18	trust	trust	NOUN
bjmsr-2255	346	19	becomes	become	VERB
bjmsr-2255	346	20	a	a	DET
bjmsr-2255	346	21	strategic	strategic	ADJ
bjmsr-2255	346	22	asset	asset	NOUN
bjmsr-2255	346	23	for	for	ADP
bjmsr-2255	346	24	telecom	telecom	NOUN
bjmsr-2255	346	25	firms	firm	NOUN
bjmsr-2255	346	26	seeking	seek	VERB
bjmsr-2255	346	27	to	to	PART
bjmsr-2255	346	28	differentiate	differentiate	VERB
bjmsr-2255	346	29	themselves	themselves	PRON
bjmsr-2255	346	30	and	and	CCONJ
bjmsr-2255	346	31	foster	foster	ADJ
bjmsr-2255	346	32	long	long	ADJ
bjmsr-2255	346	33	-	-	PUNCT
bjmsr-2255	346	34	term	term	NOUN
bjmsr-2255	346	35	customer	customer	NOUN
bjmsr-2255	346	36	relationships	relationship	NOUN
bjmsr-2255	346	37	.	.	PUNCT
bjmsr-2255	347	1	this	this	DET
bjmsr-2255	347	2	result	result	NOUN
bjmsr-2255	347	3	is	be	AUX
bjmsr-2255	347	4	consistent	consistent	ADJ
bjmsr-2255	347	5	with	with	ADP
bjmsr-2255	347	6	prior	prior	ADJ
bjmsr-2255	347	7	studies	study	NOUN
bjmsr-2255	347	8	demonstrating	demonstrate	VERB
bjmsr-2255	347	9	the	the	DET
bjmsr-2255	347	10	critical	critical	ADJ
bjmsr-2255	347	11	role	role	NOUN
bjmsr-2255	347	12	of	of	ADP
bjmsr-2255	347	13	trust	trust	NOUN
bjmsr-2255	347	14	in	in	ADP
bjmsr-2255	347	15	sat	sat	PROPN
bjmsr-2255	347	16	(	(	PUNCT
bjmsr-2255	347	17	bahadur	bahadur	PROPN
bjmsr-2255	347	18	et	et	PROPN
bjmsr-2255	347	19	al	al	PROPN
bjmsr-2255	347	20	.	.	PROPN
bjmsr-2255	347	21	,	,	PUNCT
bjmsr-2255	347	22	2020	2020	NUM
bjmsr-2255	347	23	;	;	PUNCT
bjmsr-2255	347	24	dehghanpouri	dehghanpouri	ADP
bjmsr-2255	347	25	et	et	PROPN
bjmsr-2255	347	26	al	al	PROPN
bjmsr-2255	347	27	.	.	PROPN
bjmsr-2255	347	28	,	,	PUNCT
bjmsr-2255	347	29	2020	2020	NUM
bjmsr-2255	347	30	;	;	PUNCT
bjmsr-2255	347	31	demir	demir	PROPN
bjmsr-2255	347	32	et	et	PROPN
bjmsr-2255	347	33	al	al	PROPN
bjmsr-2255	347	34	.	.	PROPN
bjmsr-2255	347	35	,	,	PUNCT
bjmsr-2255	347	36	2021	2021	NUM
bjmsr-2255	347	37	;	;	PUNCT
bjmsr-2255	347	38	ehsani	ehsani	PROPN
bjmsr-2255	347	39	&	&	CCONJ
bjmsr-2255	347	40	hosseini	hosseini	PROPN
bjmsr-2255	347	41	,	,	PUNCT
bjmsr-2255	347	42	2023	2023	NUM
bjmsr-2255	347	43	;	;	PUNCT
bjmsr-2255	347	44	khalikussabir	khalikussabir	PROPN
bjmsr-2255	347	45	et	et	PROPN
bjmsr-2255	347	46	al	al	PROPN
bjmsr-2255	347	47	.	.	PROPN
bjmsr-2255	347	48	,	,	PUNCT
bjmsr-2255	347	49	2022	2022	NUM
bjmsr-2255	347	50	;	;	PUNCT
bjmsr-2255	347	51	ofori	ofori	ADV
bjmsr-2255	347	52	et	et	PROPN
bjmsr-2255	347	53	al	al	PROPN
bjmsr-2255	347	54	.	.	PROPN
bjmsr-2255	347	55	,	,	PUNCT
bjmsr-2255	347	56	2018	2018	NUM
bjmsr-2255	347	57	;	;	PUNCT
bjmsr-2255	347	58	tran	tran	PROPN
bjmsr-2255	347	59	&	&	CCONJ
bjmsr-2255	347	60	vu	vu	PROPN
bjmsr-2255	347	61	,	,	PUNCT
bjmsr-2255	347	62	2019	2019	NUM
bjmsr-2255	347	63	;	;	PUNCT
bjmsr-2255	347	64	wu	wu	PROPN
bjmsr-2255	347	65	et	et	PROPN
bjmsr-2255	347	66	al	al	PROPN
bjmsr-2255	347	67	.	.	PROPN
bjmsr-2255	347	68	,	,	PUNCT
bjmsr-2255	347	69	2019	2019	NUM
bjmsr-2255	347	70	)	)	PUNCT
bjmsr-2255	347	71	.	.	PUNCT
bjmsr-2255	348	1	for	for	ADP
bjmsr-2255	348	2	a	a	DET
bjmsr-2255	348	3	visual	visual	ADJ
bjmsr-2255	348	4	representation	representation	NOUN
bjmsr-2255	348	5	of	of	ADP
bjmsr-2255	348	6	the	the	DET
bjmsr-2255	348	7	evaluated	evaluate	VERB
bjmsr-2255	348	8	hypotheses	hypothesis	NOUN
bjmsr-2255	348	9	,	,	PUNCT
bjmsr-2255	348	10	refer	refer	VERB
bjmsr-2255	348	11	to	to	PART
bjmsr-2255	348	12	figure	figure	VERB
bjmsr-2255	348	13	5	5	NUM
bjmsr-2255	348	14	.	.	PUNCT
bjmsr-2255	348	15	figure	figure	NOUN
bjmsr-2255	348	16	5	5	NUM
bjmsr-2255	348	17	.	.	PUNCT
bjmsr-2255	348	18	structural	structural	ADJ
bjmsr-2255	348	19	model	model	NOUN
bjmsr-2255	348	20	evaluation	evaluation	NOUN
bjmsr-2255	348	21	results	result	VERB
bjmsr-2255	348	22	conclusions	conclusion	NOUN
bjmsr-2255	348	23	this	this	DET
bjmsr-2255	348	24	study	study	NOUN
bjmsr-2255	348	25	aimed	aim	VERB
bjmsr-2255	348	26	to	to	PART
bjmsr-2255	348	27	investigate	investigate	VERB
bjmsr-2255	348	28	the	the	DET
bjmsr-2255	348	29	roles	role	NOUN
bjmsr-2255	348	30	of	of	ADP
bjmsr-2255	348	31	trust	trust	NOUN
bjmsr-2255	348	32	and	and	CCONJ
bjmsr-2255	348	33	satisfaction	satisfaction	NOUN
bjmsr-2255	348	34	in	in	ADP
bjmsr-2255	348	35	fostering	foster	VERB
bjmsr-2255	348	36	loyalty	loyalty	NOUN
bjmsr-2255	348	37	and	and	CCONJ
bjmsr-2255	348	38	the	the	DET
bjmsr-2255	348	39	impact	impact	NOUN
bjmsr-2255	348	40	of	of	ADP
bjmsr-2255	348	41	service	service	NOUN
bjmsr-2255	348	42	quality	quality	NOUN
bjmsr-2255	348	43	on	on	ADP
bjmsr-2255	348	44	satisfaction	satisfaction	NOUN
bjmsr-2255	348	45	to	to	PART
bjmsr-2255	348	46	reduce	reduce	VERB
bjmsr-2255	348	47	churn	churn	NOUN
bjmsr-2255	348	48	rates	rate	NOUN
bjmsr-2255	348	49	.	.	PUNCT
bjmsr-2255	349	1	the	the	DET
bjmsr-2255	349	2	omani	omani	ADJ
bjmsr-2255	349	3	telecom	telecom	NOUN
bjmsr-2255	349	4	industry	industry	NOUN
bjmsr-2255	349	5	has	have	AUX
bjmsr-2255	349	6	witnessed	witness	VERB
bjmsr-2255	349	7	substantial	substantial	ADJ
bjmsr-2255	349	8	changes	change	NOUN
bjmsr-2255	349	9	and	and	CCONJ
bjmsr-2255	349	10	development	development	NOUN
bjmsr-2255	349	11	over	over	ADP
bjmsr-2255	349	12	the	the	DET
bjmsr-2255	349	13	years	year	NOUN
bjmsr-2255	349	14	.	.	PUNCT
bjmsr-2255	350	1	initially	initially	ADV
bjmsr-2255	350	2	,	,	PUNCT
bjmsr-2255	350	3	the	the	DET
bjmsr-2255	350	4	sector	sector	NOUN
bjmsr-2255	350	5	was	be	AUX
bjmsr-2255	350	6	monopolized	monopolize	VERB
bjmsr-2255	350	7	by	by	ADP
bjmsr-2255	350	8	omantel	omantel	NOUN
bjmsr-2255	350	9	,	,	PUNCT
bjmsr-2255	350	10	the	the	DET
bjmsr-2255	350	11	first	first	ADJ
bjmsr-2255	350	12	telecom	telecom	NOUN
bjmsr-2255	350	13	company	company	NOUN
bjmsr-2255	350	14	to	to	PART
bjmsr-2255	350	15	control	control	VERB
bjmsr-2255	350	16	this	this	DET
bjmsr-2255	350	17	market	market	NOUN
bjmsr-2255	350	18	solely	solely	ADV
bjmsr-2255	350	19	solely	solely	ADV
bjmsr-2255	350	20	.	.	PUNCT
bjmsr-2255	351	1	with	with	ADP
bjmsr-2255	351	2	the	the	DET
bjmsr-2255	351	3	entry	entry	NOUN
bjmsr-2255	351	4	of	of	ADP
bjmsr-2255	351	5	new	new	ADJ
bjmsr-2255	351	6	operators	operator	NOUN
bjmsr-2255	351	7	,	,	PUNCT
bjmsr-2255	351	8	competition	competition	NOUN
bjmsr-2255	351	9	intensified	intensify	VERB
bjmsr-2255	351	10	,	,	PUNCT
bjmsr-2255	351	11	prompting	prompt	VERB
bjmsr-2255	351	12	subscribers	subscriber	NOUN
bjmsr-2255	351	13	to	to	PART
bjmsr-2255	351	14	consider	consider	VERB
bjmsr-2255	351	15	other	other	ADJ
bjmsr-2255	351	16	options	option	NOUN
bjmsr-2255	351	17	and	and	CCONJ
bjmsr-2255	351	18	making	make	VERB
bjmsr-2255	351	19	churn	churn	NOUN
bjmsr-2255	351	20	rate	rate	NOUN
bjmsr-2255	351	21	a	a	DET
bjmsr-2255	351	22	significant	significant	ADJ
bjmsr-2255	351	23	concern	concern	NOUN
bjmsr-2255	351	24	for	for	ADP
bjmsr-2255	351	25	all	all	DET
bjmsr-2255	351	26	operators	operator	NOUN
bjmsr-2255	351	27	.	.	PUNCT
bjmsr-2255	352	1	despite	despite	SCONJ
bjmsr-2255	352	2	the	the	DET
bjmsr-2255	352	3	growing	grow	VERB
bjmsr-2255	352	4	importance	importance	NOUN
bjmsr-2255	352	5	of	of	ADP
bjmsr-2255	352	6	customer	customer	NOUN
bjmsr-2255	352	7	satisfaction	satisfaction	NOUN
bjmsr-2255	352	8	and	and	CCONJ
bjmsr-2255	352	9	loyalty	loyalty	NOUN
bjmsr-2255	352	10	in	in	ADP
bjmsr-2255	352	11	oman	oman	PROPN
bjmsr-2255	352	12	's	's	PART
bjmsr-2255	352	13	telecom	telecom	NOUN
bjmsr-2255	352	14	landscape	landscape	NOUN
bjmsr-2255	352	15	,	,	PUNCT
bjmsr-2255	352	16	limited	limited	ADJ
bjmsr-2255	352	17	research	research	NOUN
bjmsr-2255	352	18	has	have	AUX
bjmsr-2255	352	19	focused	focus	VERB
bjmsr-2255	352	20	on	on	ADP
bjmsr-2255	352	21	subscribers	subscriber	NOUN
bjmsr-2255	352	22	'	'	PART
bjmsr-2255	352	23	perceptions	perception	NOUN
bjmsr-2255	352	24	.	.	PUNCT
bjmsr-2255	353	1	this	this	DET
bjmsr-2255	353	2	study	study	NOUN
bjmsr-2255	353	3	contributes	contribute	VERB
bjmsr-2255	353	4	to	to	ADP
bjmsr-2255	353	5	the	the	DET
bjmsr-2255	353	6	limited	limited	ADJ
bjmsr-2255	353	7	empirical	empirical	ADJ
bjmsr-2255	353	8	literature	literature	NOUN
bjmsr-2255	353	9	on	on	ADP
bjmsr-2255	353	10	subscriber	subscriber	NOUN
bjmsr-2255	353	11	loyalty	loyalty	NOUN
bjmsr-2255	353	12	determinants	determinant	NOUN
bjmsr-2255	353	13	within	within	ADP
bjmsr-2255	353	14	the	the	DET
bjmsr-2255	353	15	omani	omani	ADJ
bjmsr-2255	353	16	telecom	telecom	NOUN
bjmsr-2255	353	17	industry	industry	NOUN
bjmsr-2255	353	18	by	by	ADP
bjmsr-2255	353	19	examining	examine	VERB
bjmsr-2255	353	20	the	the	DET
bjmsr-2255	353	21	interplay	interplay	NOUN
bjmsr-2255	353	22	between	between	ADP
bjmsr-2255	353	23	service	service	NOUN
bjmsr-2255	353	24	quality	quality	NOUN
bjmsr-2255	353	25	,	,	PUNCT
bjmsr-2255	353	26	trust	trust	NOUN
bjmsr-2255	353	27	,	,	PUNCT
bjmsr-2255	353	28	and	and	CCONJ
bjmsr-2255	353	29	satisfaction	satisfaction	NOUN
bjmsr-2255	353	30	amidst	amidst	ADP
bjmsr-2255	353	31	heightened	heighten	VERB
bjmsr-2255	353	32	competition	competition	NOUN
bjmsr-2255	353	33	.	.	PUNCT
bjmsr-2255	354	1	the	the	DET
bjmsr-2255	354	2	findings	finding	NOUN
bjmsr-2255	354	3	underscore	underscore	VERB
bjmsr-2255	354	4	the	the	DET
bjmsr-2255	354	5	pivotal	pivotal	ADJ
bjmsr-2255	354	6	role	role	NOUN
bjmsr-2255	354	7	of	of	ADP
bjmsr-2255	354	8	service	service	NOUN
bjmsr-2255	354	9	quality	quality	NOUN
bjmsr-2255	354	10	in	in	ADP
bjmsr-2255	354	11	shaping	shape	VERB
bjmsr-2255	354	12	subscriber	subscriber	NOUN
bjmsr-2255	354	13	satisfaction	satisfaction	NOUN
bjmsr-2255	354	14	,	,	PUNCT
bjmsr-2255	354	15	which	which	PRON
bjmsr-2255	354	16	meets	meet	VERB
bjmsr-2255	354	17	the	the	DET
bjmsr-2255	354	18	study	study	NOUN
bjmsr-2255	354	19	's	's	PART
bjmsr-2255	354	20	first	first	ADJ
bjmsr-2255	354	21	objective	objective	NOUN
bjmsr-2255	354	22	and	and	CCONJ
bjmsr-2255	354	23	aligns	align	VERB
bjmsr-2255	354	24	with	with	ADP
bjmsr-2255	354	25	previous	previous	ADJ
bjmsr-2255	354	26	research	research	NOUN
bjmsr-2255	354	27	in	in	ADP
bjmsr-2255	354	28	other	other	ADJ
bjmsr-2255	354	29	contexts	contexts	NOUN
bjmsr-2255	354	30	.	.	PUNCT
bjmsr-2255	355	1	furthermore	furthermore	ADV
bjmsr-2255	355	2	,	,	PUNCT
bjmsr-2255	355	3	the	the	DET
bjmsr-2255	355	4	study	study	NOUN
bjmsr-2255	355	5	reinforces	reinforce	VERB
bjmsr-2255	355	6	the	the	DET
bjmsr-2255	355	7	significance	significance	NOUN
bjmsr-2255	355	8	of	of	ADP
bjmsr-2255	355	9	trust	trust	NOUN
bjmsr-2255	355	10	as	as	ADP
bjmsr-2255	355	11	a	a	DET
bjmsr-2255	355	12	key	key	ADJ
bjmsr-2255	355	13	driver	driver	NOUN
bjmsr-2255	355	14	of	of	ADP
bjmsr-2255	355	15	satisfaction	satisfaction	NOUN
bjmsr-2255	355	16	and	and	CCONJ
bjmsr-2255	355	17	loyalty	loyalty	NOUN
bjmsr-2255	355	18	,	,	PUNCT
bjmsr-2255	355	19	highlighting	highlight	VERB
bjmsr-2255	355	20	the	the	DET
bjmsr-2255	355	21	critical	critical	ADJ
bjmsr-2255	355	22	importance	importance	NOUN
bjmsr-2255	355	23	of	of	ADP
bjmsr-2255	355	24	fostering	foster	VERB
bjmsr-2255	355	25	trustworthy	trustworthy	ADJ
bjmsr-2255	355	26	relationships	relationship	NOUN
bjmsr-2255	355	27	with	with	ADP
bjmsr-2255	355	28	subscribers	subscriber	NOUN
bjmsr-2255	355	29	,	,	PUNCT
bjmsr-2255	355	30	thereby	thereby	ADV
bjmsr-2255	355	31	meeting	meet	VERB
bjmsr-2255	355	32	the	the	DET
bjmsr-2255	355	33	second	second	ADJ
bjmsr-2255	355	34	and	and	CCONJ
bjmsr-2255	355	35	third	third	ADJ
bjmsr-2255	355	36	objectives	objective	NOUN
bjmsr-2255	355	37	.	.	PUNCT
bjmsr-2255	356	1	a	a	DET
bjmsr-2255	356	2	notable	notable	ADJ
bjmsr-2255	356	3	contribution	contribution	NOUN
bjmsr-2255	356	4	of	of	ADP
bjmsr-2255	356	5	this	this	DET
bjmsr-2255	356	6	research	research	NOUN
bjmsr-2255	356	7	is	be	AUX
bjmsr-2255	356	8	its	its	PRON
bjmsr-2255	356	9	focus	focus	NOUN
bjmsr-2255	356	10	on	on	ADP
bjmsr-2255	356	11	oman	oman	PROPN
bjmsr-2255	356	12	's	's	PART
bjmsr-2255	356	13	evolving	evolve	VERB
bjmsr-2255	356	14	telecom	telecom	NOUN
bjmsr-2255	356	15	market	market	NOUN
bjmsr-2255	356	16	,	,	PUNCT
bjmsr-2255	356	17	which	which	PRON
bjmsr-2255	356	18	now	now	ADV
bjmsr-2255	356	19	includes	include	VERB
bjmsr-2255	356	20	international	international	ADJ
bjmsr-2255	356	21	entrants	entrant	NOUN
bjmsr-2255	356	22	.	.	PUNCT
bjmsr-2255	357	1	by	by	ADP
bjmsr-2255	357	2	capturing	capture	VERB
bjmsr-2255	357	3	subscriber	subscriber	NOUN
bjmsr-2255	357	4	perceptions	perception	NOUN
bjmsr-2255	357	5	across	across	ADP
bjmsr-2255	357	6	the	the	DET
bjmsr-2255	357	7	three	three	NUM
bjmsr-2255	357	8	major	major	ADJ
bjmsr-2255	357	9	players	player	NOUN
bjmsr-2255	357	10	—	—	PUNCT
bjmsr-2255	357	11	omantel	omantel	NOUN
bjmsr-2255	357	12	,	,	PUNCT
bjmsr-2255	357	13	ooredoo	ooredoo	ADJ
bjmsr-2255	357	14	,	,	PUNCT
bjmsr-2255	357	15	and	and	CCONJ
bjmsr-2255	357	16	vodafone	vodafone	NOUN
bjmsr-2255	357	17	—	—	PUNCT
bjmsr-2255	357	18	the	the	DET
bjmsr-2255	357	19	study	study	NOUN
bjmsr-2255	357	20	provides	provide	VERB
bjmsr-2255	357	21	valuable	valuable	ADJ
bjmsr-2255	357	22	insights	insight	NOUN
bjmsr-2255	357	23	into	into	ADP
bjmsr-2255	357	24	the	the	DET
bjmsr-2255	357	25	strategies	strategy	NOUN
bjmsr-2255	357	26	required	require	VERB
bjmsr-2255	357	27	for	for	ADP
bjmsr-2255	357	28	sustaining	sustain	VERB
bjmsr-2255	357	29	loyalty	loyalty	NOUN
bjmsr-2255	357	30	in	in	ADP
bjmsr-2255	357	31	an	an	DET
bjmsr-2255	357	32	increasingly	increasingly	ADV
bjmsr-2255	357	33	competitive	competitive	ADJ
bjmsr-2255	357	34	environment	environment	NOUN
bjmsr-2255	357	35	.	.	PUNCT
bjmsr-2255	358	1	from	from	ADP
bjmsr-2255	358	2	a	a	DET
bjmsr-2255	358	3	managerial	managerial	ADJ
bjmsr-2255	358	4	perspective	perspective	NOUN
bjmsr-2255	358	5	,	,	PUNCT
bjmsr-2255	358	6	this	this	DET
bjmsr-2255	358	7	study	study	NOUN
bjmsr-2255	358	8	sheds	shed	VERB
bjmsr-2255	358	9	light	light	NOUN
bjmsr-2255	358	10	on	on	ADP
bjmsr-2255	358	11	enhancing	enhance	VERB
bjmsr-2255	358	12	service	service	NOUN
bjmsr-2255	358	13	quality	quality	NOUN
bjmsr-2255	358	14	by	by	ADP
bjmsr-2255	358	15	providing	provide	VERB
bjmsr-2255	358	16	competitive	competitive	ADJ
bjmsr-2255	358	17	services	service	NOUN
bjmsr-2255	358	18	that	that	PRON
bjmsr-2255	358	19	align	align	VERB
bjmsr-2255	358	20	with	with	ADP
bjmsr-2255	358	21	customer	customer	NOUN
bjmsr-2255	358	22	expectations	expectation	NOUN
bjmsr-2255	358	23	.	.	PUNCT
bjmsr-2255	359	1	additionally	additionally	ADV
bjmsr-2255	359	2	,	,	PUNCT
bjmsr-2255	359	3	telecom	telecom	NOUN
bjmsr-2255	359	4	decision	decision	NOUN
bjmsr-2255	359	5	-	-	PUNCT
bjmsr-2255	359	6	makers	maker	NOUN
bjmsr-2255	359	7	should	should	AUX
bjmsr-2255	359	8	prioritize	prioritize	VERB
bjmsr-2255	359	9	understanding	understand	VERB
bjmsr-2255	359	10	the	the	DET
bjmsr-2255	359	11	needs	need	NOUN
bjmsr-2255	359	12	and	and	CCONJ
bjmsr-2255	359	13	preferences	preference	NOUN
bjmsr-2255	359	14	of	of	ADP
bjmsr-2255	359	15	subscribers	subscriber	NOUN
bjmsr-2255	359	16	,	,	PUNCT
bjmsr-2255	359	17	particularly	particularly	ADV
bjmsr-2255	359	18	the	the	DET
bjmsr-2255	359	19	younger	young	ADJ
bjmsr-2255	359	20	,	,	PUNCT
bjmsr-2255	359	21	technology	technology	NOUN
bjmsr-2255	359	22	-	-	PUNCT
bjmsr-2255	359	23	savvy	savvy	ADJ
bjmsr-2255	359	24	generation	generation	NOUN
bjmsr-2255	359	25	,	,	PUNCT
bjmsr-2255	359	26	who	who	PRON
bjmsr-2255	359	27	are	be	AUX
bjmsr-2255	359	28	frequent	frequent	ADJ
bjmsr-2255	359	29	and	and	CCONJ
bjmsr-2255	359	30	future	future	ADJ
bjmsr-2255	359	31	users	user	NOUN
bjmsr-2255	359	32	of	of	ADP
bjmsr-2255	359	33	telecom	telecom	NOUN
bjmsr-2255	359	34	services	service	NOUN
bjmsr-2255	359	35	.	.	PUNCT
bjmsr-2255	360	1	ultimately	ultimately	ADV
bjmsr-2255	360	2	,	,	PUNCT
bjmsr-2255	360	3	this	this	DET
bjmsr-2255	360	4	study	study	NOUN
bjmsr-2255	360	5	underscores	underscore	VERB
bjmsr-2255	360	6	the	the	DET
bjmsr-2255	360	7	importance	importance	NOUN
bjmsr-2255	360	8	of	of	ADP
bjmsr-2255	360	9	delivering	deliver	VERB
bjmsr-2255	360	10	high	high	ADJ
bjmsr-2255	360	11	-	-	PUNCT
bjmsr-2255	360	12	quality	quality	NOUN
bjmsr-2255	360	13	services	service	NOUN
bjmsr-2255	360	14	,	,	PUNCT
bjmsr-2255	360	15	fostering	foster	VERB
bjmsr-2255	360	16	trust	trust	NOUN
bjmsr-2255	360	17	,	,	PUNCT
bjmsr-2255	360	18	and	and	CCONJ
bjmsr-2255	360	19	ensuring	ensure	VERB
bjmsr-2255	360	20	customer	customer	NOUN
bjmsr-2255	360	21	satisfaction	satisfaction	NOUN
bjmsr-2255	360	22	as	as	ADP
bjmsr-2255	360	23	crucial	crucial	ADJ
bjmsr-2255	360	24	strategies	strategy	NOUN
bjmsr-2255	360	25	for	for	ADP
bjmsr-2255	360	26	telecom	telecom	NOUN
bjmsr-2255	360	27	operators	operator	NOUN
bjmsr-2255	360	28	aiming	aim	VERB
bjmsr-2255	360	29	to	to	PART
bjmsr-2255	360	30	retain	retain	VERB
bjmsr-2255	360	31	their	their	PRON
bjmsr-2255	360	32	subscriber	subscriber	NOUN
bjmsr-2255	360	33	base	base	NOUN
bjmsr-2255	360	34	and	and	CCONJ
bjmsr-2255	360	35	mitigate	mitigate	VERB
bjmsr-2255	360	36	churn	churn	NOUN
bjmsr-2255	360	37	in	in	ADP
bjmsr-2255	360	38	oman	oman	NOUN
bjmsr-2255	360	39	's	's	PART
bjmsr-2255	360	40	competitive	competitive	ADJ
bjmsr-2255	360	41	telecom	telecom	NOUN
bjmsr-2255	360	42	market	market	NOUN
bjmsr-2255	360	43	,	,	PUNCT
bjmsr-2255	360	44	by	by	ADP
bjmsr-2255	360	45	addressing	address	VERB
bjmsr-2255	360	46	identified	identify	VERB
bjmsr-2255	360	47	limitations	limitation	NOUN
bjmsr-2255	360	48	and	and	CCONJ
bjmsr-2255	360	49	exploring	explore	VERB
bjmsr-2255	360	50	suggested	suggest	VERB
bjmsr-2255	360	51	avenues	avenue	NOUN
bjmsr-2255	360	52	for	for	ADP
bjmsr-2255	360	53	future	future	ADJ
bjmsr-2255	360	54	research	research	NOUN
bjmsr-2255	360	55	,	,	PUNCT
bjmsr-2255	360	56	a	a	DET
bjmsr-2255	360	57	more	more	ADV
bjmsr-2255	360	58	comprehensive	comprehensive	ADJ
bjmsr-2255	360	59	understanding	understanding	NOUN
bjmsr-2255	360	60	of	of	ADP
bjmsr-2255	360	61	subscriber	subscriber	NOUN
bjmsr-2255	360	62	loyalty	loyalty	NOUN
bjmsr-2255	360	63	dynamics	dynamic	NOUN
bjmsr-2255	360	64	can	can	AUX
bjmsr-2255	360	65	be	be	AUX
bjmsr-2255	360	66	achieved	achieve	VERB
bjmsr-2255	360	67	,	,	PUNCT
bjmsr-2255	360	68	informing	inform	VERB
bjmsr-2255	360	69	effective	effective	ADJ
bjmsr-2255	360	70	strategies	strategy	NOUN
bjmsr-2255	360	71	for	for	SCONJ
bjmsr-2255	360	72	telecom	telecom	NOUN
bjmsr-2255	360	73	operators	operator	NOUN
bjmsr-2255	360	74	to	to	PART
bjmsr-2255	360	75	sustain	sustain	VERB
bjmsr-2255	360	76	their	their	PRON
bjmsr-2255	360	77	market	market	NOUN
bjmsr-2255	360	78	position	position	NOUN
bjmsr-2255	360	79	and	and	CCONJ
bjmsr-2255	360	80	drive	drive	VERB
bjmsr-2255	360	81	long	long	ADJ
bjmsr-2255	360	82	-	-	PUNCT
bjmsr-2255	360	83	term	term	NOUN
bjmsr-2255	360	84	growth	growth	NOUN
bjmsr-2255	360	85	.	.	PUNCT
bjmsr-2255	361	1	hail	hail	NOUN
bjmsr-2255	361	2	et	et	PROPN
bjmsr-2255	361	3	al	al	PROPN
bjmsr-2255	361	4	.	.	PROPN
bjmsr-2255	361	5	,	,	PUNCT
bjmsr-2255	361	6	bangladesh	bangladesh	PROPN
bjmsr-2255	361	7	journal	journal	NOUN
bjmsr-2255	361	8	of	of	ADP
bjmsr-2255	361	9	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	361	10	scientific	scientific	ADJ
bjmsr-2255	361	11	research	research	NOUN
bjmsr-2255	361	12	9(5	9(5	NUM
bjmsr-2255	361	13	)	)	PUNCT
bjmsr-2255	361	14	(	(	PUNCT
bjmsr-2255	361	15	2024	2024	NUM
bjmsr-2255	361	16	)	)	PUNCT
bjmsr-2255	361	17	,	,	PUNCT
bjmsr-2255	361	18	39	39	NUM
bjmsr-2255	361	19	-	-	SYM
bjmsr-2255	361	20	55	55	NUM
bjmsr-2255	361	21	51	51	NUM
bjmsr-2255	361	22	while	while	SCONJ
bjmsr-2255	361	23	this	this	DET
bjmsr-2255	361	24	study	study	NOUN
bjmsr-2255	361	25	offers	offer	VERB
bjmsr-2255	361	26	valuable	valuable	ADJ
bjmsr-2255	361	27	insights	insight	NOUN
bjmsr-2255	361	28	,	,	PUNCT
bjmsr-2255	361	29	it	it	PRON
bjmsr-2255	361	30	has	have	VERB
bjmsr-2255	361	31	limitations	limitation	NOUN
bjmsr-2255	361	32	.	.	PUNCT
bjmsr-2255	362	1	firstly	firstly	ADV
bjmsr-2255	362	2	,	,	PUNCT
bjmsr-2255	362	3	the	the	DET
bjmsr-2255	362	4	reliance	reliance	NOUN
bjmsr-2255	362	5	on	on	ADP
bjmsr-2255	362	6	quantitative	quantitative	ADJ
bjmsr-2255	362	7	data	datum	NOUN
bjmsr-2255	362	8	collection	collection	NOUN
bjmsr-2255	362	9	methods	method	NOUN
bjmsr-2255	362	10	may	may	AUX
bjmsr-2255	362	11	have	have	AUX
bjmsr-2255	362	12	limited	limit	VERB
bjmsr-2255	362	13	the	the	DET
bjmsr-2255	362	14	depth	depth	NOUN
bjmsr-2255	362	15	of	of	ADP
bjmsr-2255	362	16	understanding	understanding	NOUN
bjmsr-2255	362	17	regarding	regard	VERB
bjmsr-2255	362	18	subscriber	subscriber	NOUN
bjmsr-2255	362	19	perceptions	perception	NOUN
bjmsr-2255	362	20	.	.	PUNCT
bjmsr-2255	363	1	while	while	SCONJ
bjmsr-2255	363	2	quantitative	quantitative	ADJ
bjmsr-2255	363	3	methods	method	NOUN
bjmsr-2255	363	4	are	be	AUX
bjmsr-2255	363	5	robust	robust	ADJ
bjmsr-2255	363	6	for	for	ADP
bjmsr-2255	363	7	identifying	identify	VERB
bjmsr-2255	363	8	trends	trend	NOUN
bjmsr-2255	363	9	and	and	CCONJ
bjmsr-2255	363	10	relationships	relationship	NOUN
bjmsr-2255	363	11	,	,	PUNCT
bjmsr-2255	363	12	they	they	PRON
bjmsr-2255	363	13	often	often	ADV
bjmsr-2255	363	14	need	need	VERB
bjmsr-2255	363	15	more	more	ADJ
bjmsr-2255	363	16	nuance	nuance	NOUN
bjmsr-2255	363	17	that	that	PRON
bjmsr-2255	363	18	qualitative	qualitative	ADJ
bjmsr-2255	363	19	data	datum	NOUN
bjmsr-2255	363	20	can	can	AUX
bjmsr-2255	363	21	provide	provide	VERB
bjmsr-2255	363	22	.	.	PUNCT
bjmsr-2255	364	1	future	future	ADJ
bjmsr-2255	364	2	research	research	NOUN
bjmsr-2255	364	3	could	could	AUX
bjmsr-2255	364	4	supplement	supplement	VERB
bjmsr-2255	364	5	these	these	DET
bjmsr-2255	364	6	findings	finding	NOUN
bjmsr-2255	364	7	with	with	ADP
bjmsr-2255	364	8	qualitative	qualitative	ADJ
bjmsr-2255	364	9	interviews	interview	NOUN
bjmsr-2255	364	10	or	or	CCONJ
bjmsr-2255	364	11	focus	focus	VERB
bjmsr-2255	364	12	groups	group	NOUN
bjmsr-2255	364	13	to	to	PART
bjmsr-2255	364	14	gain	gain	VERB
bjmsr-2255	364	15	more	more	ADV
bjmsr-2255	364	16	prosperous	prosperous	ADJ
bjmsr-2255	364	17	more	more	ADV
bjmsr-2255	364	18	detailed	detailed	ADJ
bjmsr-2255	364	19	insights	insight	NOUN
bjmsr-2255	364	20	into	into	ADP
bjmsr-2255	364	21	subscriber	subscriber	NOUN
bjmsr-2255	364	22	experiences	experience	NOUN
bjmsr-2255	364	23	and	and	CCONJ
bjmsr-2255	364	24	the	the	DET
bjmsr-2255	364	25	underlying	underlying	ADJ
bjmsr-2255	364	26	reasons	reason	NOUN
bjmsr-2255	364	27	behind	behind	ADP
bjmsr-2255	364	28	their	their	PRON
bjmsr-2255	364	29	satisfaction	satisfaction	NOUN
bjmsr-2255	364	30	and	and	CCONJ
bjmsr-2255	364	31	loyalty	loyalty	NOUN
bjmsr-2255	364	32	.	.	PUNCT
bjmsr-2255	365	1	secondly	secondly	ADV
bjmsr-2255	365	2	,	,	PUNCT
bjmsr-2255	365	3	the	the	DET
bjmsr-2255	365	4	sample	sample	NOUN
bjmsr-2255	365	5	size	size	NOUN
bjmsr-2255	365	6	in	in	ADP
bjmsr-2255	365	7	this	this	DET
bjmsr-2255	365	8	study	study	NOUN
bjmsr-2255	365	9	was	be	AUX
bjmsr-2255	365	10	relatively	relatively	ADV
bjmsr-2255	365	11	small	small	ADJ
bjmsr-2255	365	12	(	(	PUNCT
bjmsr-2255	365	13	162	162	NUM
bjmsr-2255	365	14	respondents	respondent	NOUN
bjmsr-2255	365	15	)	)	PUNCT
bjmsr-2255	365	16	,	,	PUNCT
bjmsr-2255	365	17	limiting	limit	VERB
bjmsr-2255	365	18	the	the	DET
bjmsr-2255	365	19	generalizability	generalizability	NOUN
bjmsr-2255	365	20	of	of	ADP
bjmsr-2255	365	21	the	the	DET
bjmsr-2255	365	22	findings	finding	NOUN
bjmsr-2255	365	23	.	.	PUNCT
bjmsr-2255	366	1	the	the	DET
bjmsr-2255	366	2	limited	limited	ADJ
bjmsr-2255	366	3	sample	sample	NOUN
bjmsr-2255	366	4	size	size	NOUN
bjmsr-2255	366	5	may	may	AUX
bjmsr-2255	366	6	be	be	AUX
bjmsr-2255	366	7	attributed	attribute	VERB
bjmsr-2255	366	8	to	to	ADP
bjmsr-2255	366	9	the	the	DET
bjmsr-2255	366	10	novelty	novelty	NOUN
bjmsr-2255	366	11	of	of	ADP
bjmsr-2255	366	12	participating	participate	VERB
bjmsr-2255	366	13	in	in	ADP
bjmsr-2255	366	14	research	research	NOUN
bjmsr-2255	366	15	surveys	survey	NOUN
bjmsr-2255	366	16	within	within	ADP
bjmsr-2255	366	17	the	the	DET
bjmsr-2255	366	18	omani	omani	ADJ
bjmsr-2255	366	19	community	community	NOUN
bjmsr-2255	366	20	,	,	PUNCT
bjmsr-2255	366	21	though	though	SCONJ
bjmsr-2255	366	22	there	there	PRON
bjmsr-2255	366	23	has	have	AUX
bjmsr-2255	366	24	been	be	AUX
bjmsr-2255	366	25	a	a	DET
bjmsr-2255	366	26	growing	grow	VERB
bjmsr-2255	366	27	awareness	awareness	NOUN
bjmsr-2255	366	28	of	of	ADP
bjmsr-2255	366	29	the	the	DET
bjmsr-2255	366	30	importance	importance	NOUN
bjmsr-2255	366	31	of	of	ADP
bjmsr-2255	366	32	research	research	NOUN
bjmsr-2255	366	33	and	and	CCONJ
bjmsr-2255	366	34	customer	customer	NOUN
bjmsr-2255	366	35	satisfaction	satisfaction	NOUN
bjmsr-2255	366	36	in	in	ADP
bjmsr-2255	366	37	oman	oman	PROPN
bjmsr-2255	366	38	over	over	ADP
bjmsr-2255	366	39	the	the	DET
bjmsr-2255	366	40	past	past	ADJ
bjmsr-2255	366	41	three	three	NUM
bjmsr-2255	366	42	years	year	NOUN
bjmsr-2255	366	43	.	.	PUNCT
bjmsr-2255	367	1	future	future	ADJ
bjmsr-2255	367	2	studies	study	NOUN
bjmsr-2255	367	3	should	should	AUX
bjmsr-2255	367	4	aim	aim	VERB
bjmsr-2255	367	5	for	for	ADP
bjmsr-2255	367	6	larger	large	ADJ
bjmsr-2255	367	7	and	and	CCONJ
bjmsr-2255	367	8	more	more	ADV
bjmsr-2255	367	9	diverse	diverse	ADJ
bjmsr-2255	367	10	samples	sample	NOUN
bjmsr-2255	367	11	to	to	PART
bjmsr-2255	367	12	ensure	ensure	VERB
bjmsr-2255	367	13	a	a	DET
bjmsr-2255	367	14	broader	broad	ADJ
bjmsr-2255	367	15	representation	representation	NOUN
bjmsr-2255	367	16	of	of	ADP
bjmsr-2255	367	17	the	the	DET
bjmsr-2255	367	18	community	community	NOUN
bjmsr-2255	367	19	.	.	PUNCT
bjmsr-2255	368	1	increasing	increase	VERB
bjmsr-2255	368	2	the	the	DET
bjmsr-2255	368	3	sample	sample	NOUN
bjmsr-2255	368	4	size	size	NOUN
bjmsr-2255	368	5	would	would	AUX
bjmsr-2255	368	6	enhance	enhance	VERB
bjmsr-2255	368	7	the	the	DET
bjmsr-2255	368	8	validity	validity	NOUN
bjmsr-2255	368	9	and	and	CCONJ
bjmsr-2255	368	10	reliability	reliability	NOUN
bjmsr-2255	368	11	of	of	ADP
bjmsr-2255	368	12	the	the	DET
bjmsr-2255	368	13	results	result	NOUN
bjmsr-2255	368	14	,	,	PUNCT
bjmsr-2255	368	15	providing	provide	VERB
bjmsr-2255	368	16	a	a	DET
bjmsr-2255	368	17	more	more	ADV
bjmsr-2255	368	18	comprehensive	comprehensive	ADJ
bjmsr-2255	368	19	view	view	NOUN
bjmsr-2255	368	20	of	of	ADP
bjmsr-2255	368	21	subscriber	subscriber	NOUN
bjmsr-2255	368	22	perceptions	perception	NOUN
bjmsr-2255	368	23	across	across	ADP
bjmsr-2255	368	24	different	different	ADJ
bjmsr-2255	368	25	demographics	demographic	NOUN
bjmsr-2255	368	26	.	.	PUNCT
bjmsr-2255	369	1	moreover	moreover	ADV
bjmsr-2255	369	2	,	,	PUNCT
bjmsr-2255	369	3	the	the	DET
bjmsr-2255	369	4	study	study	NOUN
bjmsr-2255	369	5	did	do	AUX
bjmsr-2255	369	6	not	not	PART
bjmsr-2255	369	7	account	account	VERB
bjmsr-2255	369	8	for	for	ADP
bjmsr-2255	369	9	gender	gender	NOUN
bjmsr-2255	369	10	-	-	PUNCT
bjmsr-2255	369	11	based	base	VERB
bjmsr-2255	369	12	comparisons	comparison	NOUN
bjmsr-2255	369	13	,	,	PUNCT
bjmsr-2255	369	14	which	which	PRON
bjmsr-2255	369	15	could	could	AUX
bjmsr-2255	369	16	offer	offer	VERB
bjmsr-2255	369	17	further	further	ADJ
bjmsr-2255	369	18	insights	insight	NOUN
bjmsr-2255	369	19	into	into	ADP
bjmsr-2255	369	20	subscriber	subscriber	NOUN
bjmsr-2255	369	21	behavior	behavior	NOUN
bjmsr-2255	369	22	and	and	CCONJ
bjmsr-2255	369	23	preferences	preference	NOUN
bjmsr-2255	369	24	.	.	PUNCT
bjmsr-2255	370	1	comparative	comparative	ADJ
bjmsr-2255	370	2	studies	study	NOUN
bjmsr-2255	370	3	across	across	ADP
bjmsr-2255	370	4	different	different	ADJ
bjmsr-2255	370	5	regions	region	NOUN
bjmsr-2255	370	6	or	or	CCONJ
bjmsr-2255	370	7	cultural	cultural	ADJ
bjmsr-2255	370	8	contexts	context	NOUN
bjmsr-2255	370	9	within	within	ADP
bjmsr-2255	370	10	oman	oman	NOUN
bjmsr-2255	370	11	could	could	AUX
bjmsr-2255	370	12	also	also	ADV
bjmsr-2255	370	13	enhance	enhance	VERB
bjmsr-2255	370	14	the	the	DET
bjmsr-2255	370	15	generalizability	generalizability	NOUN
bjmsr-2255	370	16	of	of	ADP
bjmsr-2255	370	17	the	the	DET
bjmsr-2255	370	18	findings	finding	NOUN
bjmsr-2255	370	19	.	.	PUNCT
bjmsr-2255	371	1	gender	gender	NOUN
bjmsr-2255	371	2	differences	difference	NOUN
bjmsr-2255	371	3	in	in	ADP
bjmsr-2255	371	4	the	the	DET
bjmsr-2255	371	5	perception	perception	NOUN
bjmsr-2255	371	6	of	of	ADP
bjmsr-2255	371	7	service	service	NOUN
bjmsr-2255	371	8	quality	quality	NOUN
bjmsr-2255	371	9	,	,	PUNCT
bjmsr-2255	371	10	satisfaction	satisfaction	NOUN
bjmsr-2255	371	11	,	,	PUNCT
bjmsr-2255	371	12	and	and	CCONJ
bjmsr-2255	371	13	loyalty	loyalty	NOUN
bjmsr-2255	371	14	warrant	warrant	NOUN
bjmsr-2255	371	15	exploration	exploration	NOUN
bjmsr-2255	371	16	in	in	ADP
bjmsr-2255	371	17	future	future	ADJ
bjmsr-2255	371	18	research	research	NOUN
bjmsr-2255	371	19	endeavors	endeavor	NOUN
bjmsr-2255	371	20	.	.	PUNCT
bjmsr-2255	372	1	understanding	understand	VERB
bjmsr-2255	372	2	these	these	DET
bjmsr-2255	372	3	differences	difference	NOUN
bjmsr-2255	372	4	is	be	AUX
bjmsr-2255	372	5	crucial	crucial	ADJ
bjmsr-2255	372	6	for	for	ADP
bjmsr-2255	372	7	deepening	deepen	VERB
bjmsr-2255	372	8	comprehension	comprehension	NOUN
bjmsr-2255	372	9	of	of	ADP
bjmsr-2255	372	10	human	human	ADJ
bjmsr-2255	372	11	opinions	opinion	NOUN
bjmsr-2255	372	12	and	and	CCONJ
bjmsr-2255	372	13	attitudes	attitude	NOUN
bjmsr-2255	372	14	,	,	PUNCT
bjmsr-2255	372	15	especially	especially	ADV
bjmsr-2255	372	16	when	when	SCONJ
bjmsr-2255	372	17	analyzing	analyze	VERB
bjmsr-2255	372	18	diverse	diverse	ADJ
bjmsr-2255	372	19	phenomena	phenomenon	NOUN
bjmsr-2255	372	20	.	.	PUNCT
bjmsr-2255	373	1	additionally	additionally	ADV
bjmsr-2255	373	2	,	,	PUNCT
bjmsr-2255	373	3	the	the	DET
bjmsr-2255	373	4	unique	unique	ADJ
bjmsr-2255	373	5	perspectives	perspective	NOUN
bjmsr-2255	373	6	of	of	ADP
bjmsr-2255	373	7	different	different	ADJ
bjmsr-2255	373	8	generations	generation	NOUN
bjmsr-2255	373	9	,	,	PUNCT
bjmsr-2255	373	10	particularly	particularly	ADV
bjmsr-2255	373	11	gen	gen	PROPN
bjmsr-2255	373	12	z	z	PROPN
bjmsr-2255	373	13	,	,	PUNCT
bjmsr-2255	373	14	have	have	AUX
bjmsr-2255	373	15	been	be	AUX
bjmsr-2255	373	16	identified	identify	VERB
bjmsr-2255	373	17	as	as	ADP
bjmsr-2255	373	18	significant	significant	ADJ
bjmsr-2255	373	19	in	in	ADP
bjmsr-2255	373	20	various	various	ADJ
bjmsr-2255	373	21	contexts	contexts	NOUN
bjmsr-2255	373	22	.	.	PUNCT
bjmsr-2255	374	1	further	further	ADJ
bjmsr-2255	374	2	investigation	investigation	NOUN
bjmsr-2255	374	3	into	into	ADP
bjmsr-2255	374	4	the	the	DET
bjmsr-2255	374	5	gen	gen	PROPN
bjmsr-2255	374	6	z	z	PROPN
bjmsr-2255	374	7	demographic	demographic	PROPN
bjmsr-2255	374	8	could	could	AUX
bjmsr-2255	374	9	reveal	reveal	VERB
bjmsr-2255	374	10	valuable	valuable	ADJ
bjmsr-2255	374	11	insights	insight	NOUN
bjmsr-2255	374	12	specific	specific	ADJ
bjmsr-2255	374	13	to	to	ADP
bjmsr-2255	374	14	the	the	DET
bjmsr-2255	374	15	omani	omani	ADJ
bjmsr-2255	374	16	telecom	telecom	NOUN
bjmsr-2255	374	17	sector	sector	NOUN
bjmsr-2255	374	18	.	.	PUNCT
bjmsr-2255	375	1	the	the	DET
bjmsr-2255	375	2	omani	omani	ADJ
bjmsr-2255	375	3	population	population	NOUN
bjmsr-2255	375	4	comprises	comprise	VERB
bjmsr-2255	375	5	a	a	DET
bjmsr-2255	375	6	mixture	mixture	NOUN
bjmsr-2255	375	7	of	of	ADP
bjmsr-2255	375	8	cultural	cultural	ADJ
bjmsr-2255	375	9	backgrounds	background	NOUN
bjmsr-2255	375	10	,	,	PUNCT
bjmsr-2255	375	11	including	include	VERB
bjmsr-2255	375	12	locals	local	NOUN
bjmsr-2255	375	13	with	with	ADP
bjmsr-2255	375	14	arabian	arabian	ADJ
bjmsr-2255	375	15	,	,	PUNCT
bjmsr-2255	375	16	collectivist	collectivist	ADJ
bjmsr-2255	375	17	culture	culture	NOUN
bjmsr-2255	375	18	,	,	PUNCT
bjmsr-2255	375	19	asian	asian	ADJ
bjmsr-2255	375	20	residents	resident	NOUN
bjmsr-2255	375	21	with	with	ADP
bjmsr-2255	375	22	diverse	diverse	ADJ
bjmsr-2255	375	23	views	view	NOUN
bjmsr-2255	375	24	on	on	ADP
bjmsr-2255	375	25	service	service	NOUN
bjmsr-2255	375	26	subscriptions	subscription	NOUN
bjmsr-2255	375	27	based	base	VERB
bjmsr-2255	375	28	on	on	ADP
bjmsr-2255	375	29	practical	practical	ADJ
bjmsr-2255	375	30	needs	need	NOUN
bjmsr-2255	375	31	,	,	PUNCT
bjmsr-2255	375	32	and	and	CCONJ
bjmsr-2255	375	33	western	western	ADJ
bjmsr-2255	375	34	and	and	CCONJ
bjmsr-2255	375	35	other	other	ADJ
bjmsr-2255	375	36	residents	resident	NOUN
bjmsr-2255	375	37	who	who	PRON
bjmsr-2255	375	38	may	may	AUX
bjmsr-2255	375	39	prioritize	prioritize	VERB
bjmsr-2255	375	40	advanced	advanced	ADJ
bjmsr-2255	375	41	and	and	CCONJ
bjmsr-2255	375	42	innovative	innovative	ADJ
bjmsr-2255	375	43	services	service	NOUN
bjmsr-2255	375	44	,	,	PUNCT
bjmsr-2255	375	45	such	such	ADJ
bjmsr-2255	375	46	as	as	ADP
bjmsr-2255	375	47	those	those	PRON
bjmsr-2255	375	48	supported	support	VERB
bjmsr-2255	375	49	by	by	ADP
bjmsr-2255	375	50	augmented	augment	VERB
bjmsr-2255	375	51	and	and	CCONJ
bjmsr-2255	375	52	virtual	virtual	ADJ
bjmsr-2255	375	53	reality	reality	NOUN
bjmsr-2255	375	54	,	,	PUNCT
bjmsr-2255	375	55	which	which	PRON
bjmsr-2255	375	56	are	be	AUX
bjmsr-2255	375	57	currently	currently	ADV
bjmsr-2255	375	58	limited	limit	VERB
bjmsr-2255	375	59	in	in	ADP
bjmsr-2255	375	60	the	the	DET
bjmsr-2255	375	61	omani	omani	ADJ
bjmsr-2255	375	62	market	market	NOUN
bjmsr-2255	375	63	.	.	PUNCT
bjmsr-2255	376	1	investigating	investigate	VERB
bjmsr-2255	376	2	these	these	DET
bjmsr-2255	376	3	cultural	cultural	ADJ
bjmsr-2255	376	4	differences	difference	NOUN
bjmsr-2255	376	5	in	in	ADP
bjmsr-2255	376	6	the	the	DET
bjmsr-2255	376	7	local	local	ADJ
bjmsr-2255	376	8	telecom	telecom	NOUN
bjmsr-2255	376	9	market	market	NOUN
bjmsr-2255	376	10	or	or	CCONJ
bjmsr-2255	376	11	conducting	conduct	VERB
bjmsr-2255	376	12	comparative	comparative	ADJ
bjmsr-2255	376	13	studies	study	NOUN
bjmsr-2255	376	14	between	between	ADP
bjmsr-2255	376	15	oman	oman	NOUN
bjmsr-2255	376	16	and	and	CCONJ
bjmsr-2255	376	17	other	other	ADJ
bjmsr-2255	376	18	cultures	culture	NOUN
bjmsr-2255	376	19	regarding	regard	VERB
bjmsr-2255	376	20	subscribers	subscriber	NOUN
bjmsr-2255	376	21	'	'	PART
bjmsr-2255	376	22	perceptions	perception	NOUN
bjmsr-2255	376	23	of	of	ADP
bjmsr-2255	376	24	telecom	telecom	NOUN
bjmsr-2255	376	25	operators	operator	NOUN
bjmsr-2255	376	26	,	,	PUNCT
bjmsr-2255	376	27	service	service	NOUN
bjmsr-2255	376	28	satisfaction	satisfaction	NOUN
bjmsr-2255	376	29	,	,	PUNCT
bjmsr-2255	376	30	and	and	CCONJ
bjmsr-2255	376	31	service	service	NOUN
bjmsr-2255	376	32	quality	quality	NOUN
bjmsr-2255	376	33	could	could	AUX
bjmsr-2255	376	34	offer	offer	VERB
bjmsr-2255	376	35	fruitful	fruitful	ADJ
bjmsr-2255	376	36	directions	direction	NOUN
bjmsr-2255	376	37	for	for	ADP
bjmsr-2255	376	38	future	future	ADJ
bjmsr-2255	376	39	research	research	NOUN
bjmsr-2255	376	40	.	.	PUNCT
bjmsr-2255	377	1	due	due	ADP
bjmsr-2255	377	2	to	to	ADP
bjmsr-2255	377	3	space	space	NOUN
bjmsr-2255	377	4	constraints	constraint	NOUN
bjmsr-2255	377	5	,	,	PUNCT
bjmsr-2255	377	6	this	this	DET
bjmsr-2255	377	7	study	study	NOUN
bjmsr-2255	377	8	did	do	AUX
bjmsr-2255	377	9	not	not	PART
bjmsr-2255	377	10	examine	examine	VERB
bjmsr-2255	377	11	cultural	cultural	ADJ
bjmsr-2255	377	12	differences	difference	NOUN
bjmsr-2255	377	13	,	,	PUNCT
bjmsr-2255	377	14	which	which	PRON
bjmsr-2255	377	15	may	may	AUX
bjmsr-2255	377	16	limit	limit	VERB
bjmsr-2255	377	17	the	the	DET
bjmsr-2255	377	18	findings	finding	NOUN
bjmsr-2255	377	19	'	'	PART
bjmsr-2255	377	20	generalizability	generalizability	NOUN
bjmsr-2255	377	21	to	to	ADP
bjmsr-2255	377	22	similar	similar	ADJ
bjmsr-2255	377	23	regions	region	NOUN
bjmsr-2255	377	24	.	.	PUNCT
bjmsr-2255	378	1	future	future	ADJ
bjmsr-2255	378	2	studies	study	NOUN
bjmsr-2255	378	3	are	be	AUX
bjmsr-2255	378	4	encouraged	encourage	VERB
bjmsr-2255	378	5	to	to	PART
bjmsr-2255	378	6	conduct	conduct	VERB
bjmsr-2255	378	7	comparative	comparative	ADJ
bjmsr-2255	378	8	analyses	analysis	NOUN
bjmsr-2255	378	9	between	between	ADP
bjmsr-2255	378	10	oman	oman	NOUN
bjmsr-2255	378	11	and	and	CCONJ
bjmsr-2255	378	12	other	other	ADJ
bjmsr-2255	378	13	gcc	gcc	NOUN
bjmsr-2255	378	14	countries	country	NOUN
bjmsr-2255	378	15	,	,	PUNCT
bjmsr-2255	378	16	as	as	ADV
bjmsr-2255	378	17	well	well	ADV
bjmsr-2255	378	18	as	as	ADP
bjmsr-2255	378	19	asian	asian	ADJ
bjmsr-2255	378	20	or	or	CCONJ
bjmsr-2255	378	21	western	western	ADJ
bjmsr-2255	378	22	nations	nation	NOUN
bjmsr-2255	378	23	,	,	PUNCT
bjmsr-2255	378	24	to	to	PART
bjmsr-2255	378	25	examine	examine	VERB
bjmsr-2255	378	26	key	key	ADJ
bjmsr-2255	378	27	loyalty	loyalty	NOUN
bjmsr-2255	378	28	drivers	driver	NOUN
bjmsr-2255	378	29	such	such	ADJ
bjmsr-2255	378	30	as	as	ADP
bjmsr-2255	378	31	trust	trust	NOUN
bjmsr-2255	378	32	,	,	PUNCT
bjmsr-2255	378	33	satisfaction	satisfaction	NOUN
bjmsr-2255	378	34	,	,	PUNCT
bjmsr-2255	378	35	and	and	CCONJ
bjmsr-2255	378	36	service	service	NOUN
bjmsr-2255	378	37	quality	quality	NOUN
bjmsr-2255	378	38	.	.	PUNCT
bjmsr-2255	379	1	the	the	DET
bjmsr-2255	379	2	cross	cross	ADJ
bjmsr-2255	379	3	-	-	ADJ
bjmsr-2255	379	4	sectional	sectional	ADJ
bjmsr-2255	379	5	nature	nature	NOUN
bjmsr-2255	379	6	of	of	ADP
bjmsr-2255	379	7	this	this	DET
bjmsr-2255	379	8	study	study	NOUN
bjmsr-2255	379	9	limits	limit	VERB
bjmsr-2255	379	10	the	the	DET
bjmsr-2255	379	11	ability	ability	NOUN
bjmsr-2255	379	12	to	to	PART
bjmsr-2255	379	13	assess	assess	VERB
bjmsr-2255	379	14	long	long	ADJ
bjmsr-2255	379	15	-	-	PUNCT
bjmsr-2255	379	16	term	term	NOUN
bjmsr-2255	379	17	trends	trend	NOUN
bjmsr-2255	379	18	and	and	CCONJ
bjmsr-2255	379	19	changes	change	NOUN
bjmsr-2255	379	20	over	over	ADP
bjmsr-2255	379	21	time	time	NOUN
bjmsr-2255	379	22	,	,	PUNCT
bjmsr-2255	379	23	particularly	particularly	ADV
bjmsr-2255	379	24	as	as	ADP
bjmsr-2255	379	25	technologies	technology	NOUN
bjmsr-2255	379	26	and	and	CCONJ
bjmsr-2255	379	27	market	market	NOUN
bjmsr-2255	379	28	dynamics	dynamic	NOUN
bjmsr-2255	379	29	continue	continue	VERB
bjmsr-2255	379	30	to	to	PART
bjmsr-2255	379	31	evolve	evolve	VERB
bjmsr-2255	379	32	in	in	ADP
bjmsr-2255	379	33	the	the	DET
bjmsr-2255	379	34	omani	omani	ADJ
bjmsr-2255	379	35	telecom	telecom	NOUN
bjmsr-2255	379	36	industry	industry	NOUN
bjmsr-2255	379	37	.	.	PUNCT
bjmsr-2255	380	1	longitudinal	longitudinal	ADJ
bjmsr-2255	380	2	studies	study	NOUN
bjmsr-2255	380	3	would	would	AUX
bjmsr-2255	380	4	provide	provide	VERB
bjmsr-2255	380	5	a	a	DET
bjmsr-2255	380	6	more	more	ADV
bjmsr-2255	380	7	comprehensive	comprehensive	ADJ
bjmsr-2255	380	8	understanding	understanding	NOUN
bjmsr-2255	380	9	of	of	ADP
bjmsr-2255	380	10	the	the	DET
bjmsr-2255	380	11	interrelationships	interrelationship	NOUN
bjmsr-2255	380	12	between	between	ADP
bjmsr-2255	380	13	subscriber	subscriber	NOUN
bjmsr-2255	380	14	satisfaction	satisfaction	NOUN
bjmsr-2255	380	15	,	,	PUNCT
bjmsr-2255	380	16	trust	trust	NOUN
bjmsr-2255	380	17	,	,	PUNCT
bjmsr-2255	380	18	and	and	CCONJ
bjmsr-2255	380	19	customer	customer	NOUN
bjmsr-2255	380	20	loyalty	loyalty	NOUN
bjmsr-2255	380	21	over	over	ADP
bjmsr-2255	380	22	time	time	NOUN
bjmsr-2255	380	23	,	,	PUNCT
bjmsr-2255	380	24	allowing	allow	VERB
bjmsr-2255	380	25	for	for	ADP
bjmsr-2255	380	26	exploring	explore	VERB
bjmsr-2255	380	27	temporal	temporal	ADJ
bjmsr-2255	380	28	variations	variation	NOUN
bjmsr-2255	380	29	and	and	CCONJ
bjmsr-2255	380	30	impacts	impact	NOUN
bjmsr-2255	380	31	that	that	PRON
bjmsr-2255	380	32	offer	offer	VERB
bjmsr-2255	380	33	deeper	deep	ADJ
bjmsr-2255	380	34	insights	insight	NOUN
bjmsr-2255	380	35	into	into	ADP
bjmsr-2255	380	36	how	how	SCONJ
bjmsr-2255	380	37	these	these	DET
bjmsr-2255	380	38	relationships	relationship	NOUN
bjmsr-2255	380	39	evolve	evolve	VERB
bjmsr-2255	380	40	.	.	PUNCT
bjmsr-2255	381	1	price	price	NOUN
bjmsr-2255	381	2	was	be	AUX
bjmsr-2255	381	3	not	not	PART
bjmsr-2255	381	4	considered	consider	VERB
bjmsr-2255	381	5	in	in	ADP
bjmsr-2255	381	6	this	this	DET
bjmsr-2255	381	7	study	study	NOUN
bjmsr-2255	381	8	,	,	PUNCT
bjmsr-2255	381	9	as	as	SCONJ
bjmsr-2255	381	10	pricing	pricing	NOUN
bjmsr-2255	381	11	structures	structure	NOUN
bjmsr-2255	381	12	vary	vary	VERB
bjmsr-2255	381	13	among	among	ADP
bjmsr-2255	381	14	operators	operator	NOUN
bjmsr-2255	381	15	.	.	PUNCT
bjmsr-2255	382	1	however	however	ADV
bjmsr-2255	382	2	,	,	PUNCT
bjmsr-2255	382	3	this	this	DET
bjmsr-2255	382	4	limitation	limitation	NOUN
bjmsr-2255	382	5	could	could	AUX
bjmsr-2255	382	6	affect	affect	VERB
bjmsr-2255	382	7	the	the	DET
bjmsr-2255	382	8	study	study	NOUN
bjmsr-2255	382	9	's	's	PART
bjmsr-2255	382	10	overall	overall	ADJ
bjmsr-2255	382	11	insights	insight	NOUN
bjmsr-2255	382	12	.	.	PUNCT
bjmsr-2255	383	1	future	future	ADJ
bjmsr-2255	383	2	research	research	NOUN
bjmsr-2255	383	3	could	could	AUX
bjmsr-2255	383	4	include	include	VERB
bjmsr-2255	383	5	price	price	NOUN
bjmsr-2255	383	6	as	as	ADP
bjmsr-2255	383	7	a	a	DET
bjmsr-2255	383	8	control	control	NOUN
bjmsr-2255	383	9	variable	variable	NOUN
bjmsr-2255	383	10	or	or	CCONJ
bjmsr-2255	383	11	interview	interview	VERB
bjmsr-2255	383	12	random	random	ADJ
bjmsr-2255	383	13	subscribers	subscriber	NOUN
bjmsr-2255	383	14	to	to	PART
bjmsr-2255	383	15	gain	gain	VERB
bjmsr-2255	383	16	more	more	ADV
bjmsr-2255	383	17	detailed	detailed	ADJ
bjmsr-2255	383	18	perspectives	perspective	NOUN
bjmsr-2255	383	19	on	on	ADP
bjmsr-2255	383	20	the	the	DET
bjmsr-2255	383	21	current	current	ADJ
bjmsr-2255	383	22	pricing	pricing	NOUN
bjmsr-2255	383	23	's	's	PART
bjmsr-2255	383	24	suitability	suitability	NOUN
bjmsr-2255	383	25	with	with	ADP
bjmsr-2255	383	26	the	the	DET
bjmsr-2255	383	27	services	service	NOUN
bjmsr-2255	383	28	offered	offer	VERB
bjmsr-2255	383	29	.	.	PUNCT
bjmsr-2255	384	1	lastly	lastly	ADV
bjmsr-2255	384	2	,	,	PUNCT
bjmsr-2255	384	3	while	while	SCONJ
bjmsr-2255	384	4	the	the	DET
bjmsr-2255	384	5	findings	finding	NOUN
bjmsr-2255	384	6	emphasize	emphasize	VERB
bjmsr-2255	384	7	the	the	DET
bjmsr-2255	384	8	significant	significant	ADJ
bjmsr-2255	384	9	impact	impact	NOUN
bjmsr-2255	384	10	of	of	ADP
bjmsr-2255	384	11	trust	trust	NOUN
bjmsr-2255	384	12	and	and	CCONJ
bjmsr-2255	384	13	service	service	NOUN
bjmsr-2255	384	14	quality	quality	NOUN
bjmsr-2255	384	15	on	on	ADP
bjmsr-2255	384	16	subscriber	subscriber	NOUN
bjmsr-2255	384	17	satisfaction	satisfaction	NOUN
bjmsr-2255	384	18	and	and	CCONJ
bjmsr-2255	384	19	the	the	DET
bjmsr-2255	384	20	roles	role	NOUN
bjmsr-2255	384	21	of	of	ADP
bjmsr-2255	384	22	trust	trust	NOUN
bjmsr-2255	384	23	and	and	CCONJ
bjmsr-2255	384	24	satisfaction	satisfaction	NOUN
bjmsr-2255	384	25	in	in	ADP
bjmsr-2255	384	26	promoting	promote	VERB
bjmsr-2255	384	27	subscriber	subscriber	NOUN
bjmsr-2255	384	28	loyalty	loyalty	NOUN
bjmsr-2255	384	29	,	,	PUNCT
bjmsr-2255	384	30	further	further	ADJ
bjmsr-2255	384	31	research	research	NOUN
bjmsr-2255	384	32	is	be	AUX
bjmsr-2255	384	33	needed	need	VERB
bjmsr-2255	384	34	to	to	PART
bjmsr-2255	384	35	explore	explore	VERB
bjmsr-2255	384	36	the	the	DET
bjmsr-2255	384	37	practical	practical	ADJ
bjmsr-2255	384	38	applications	application	NOUN
bjmsr-2255	384	39	of	of	ADP
bjmsr-2255	384	40	these	these	DET
bjmsr-2255	384	41	findings	finding	NOUN
bjmsr-2255	384	42	.	.	PUNCT
bjmsr-2255	385	1	future	future	ADJ
bjmsr-2255	385	2	studies	study	NOUN
bjmsr-2255	385	3	could	could	AUX
bjmsr-2255	385	4	investigate	investigate	VERB
bjmsr-2255	385	5	how	how	SCONJ
bjmsr-2255	385	6	telecom	telecom	NOUN
bjmsr-2255	385	7	operators	operator	NOUN
bjmsr-2255	385	8	can	can	AUX
bjmsr-2255	385	9	effectively	effectively	ADV
bjmsr-2255	385	10	leverage	leverage	VERB
bjmsr-2255	385	11	these	these	DET
bjmsr-2255	385	12	insights	insight	NOUN
bjmsr-2255	385	13	to	to	PART
bjmsr-2255	385	14	enhance	enhance	VERB
bjmsr-2255	385	15	service	service	NOUN
bjmsr-2255	385	16	quality	quality	NOUN
bjmsr-2255	385	17	,	,	PUNCT
bjmsr-2255	385	18	build	build	VERB
bjmsr-2255	385	19	trust	trust	NOUN
bjmsr-2255	385	20	,	,	PUNCT
bjmsr-2255	385	21	and	and	CCONJ
bjmsr-2255	385	22	foster	foster	ADJ
bjmsr-2255	385	23	long	long	ADJ
bjmsr-2255	385	24	-	-	PUNCT
bjmsr-2255	385	25	term	term	NOUN
bjmsr-2255	385	26	loyalty	loyalty	NOUN
bjmsr-2255	385	27	among	among	ADP
bjmsr-2255	385	28	subscribers	subscriber	NOUN
bjmsr-2255	385	29	.	.	PUNCT
bjmsr-2255	386	1	overall	overall	ADV
bjmsr-2255	386	2	,	,	PUNCT
bjmsr-2255	386	3	addressing	address	VERB
bjmsr-2255	386	4	these	these	DET
bjmsr-2255	386	5	limitations	limitation	NOUN
bjmsr-2255	386	6	and	and	CCONJ
bjmsr-2255	386	7	exploring	explore	VERB
bjmsr-2255	386	8	these	these	DET
bjmsr-2255	386	9	future	future	ADJ
bjmsr-2255	386	10	directions	direction	NOUN
bjmsr-2255	386	11	can	can	AUX
bjmsr-2255	386	12	significantly	significantly	ADV
bjmsr-2255	386	13	advance	advance	VERB
bjmsr-2255	386	14	our	our	PRON
bjmsr-2255	386	15	understanding	understanding	NOUN
bjmsr-2255	386	16	of	of	ADP
bjmsr-2255	386	17	subscriber	subscriber	NOUN
bjmsr-2255	386	18	perceptions	perception	NOUN
bjmsr-2255	386	19	and	and	CCONJ
bjmsr-2255	386	20	customer	customer	NOUN
bjmsr-2255	386	21	loyalty	loyalty	NOUN
bjmsr-2255	386	22	within	within	ADP
bjmsr-2255	386	23	oman	oman	PROPN
bjmsr-2255	386	24	’s	’s	PART
bjmsr-2255	386	25	telecom	telecom	NOUN
bjmsr-2255	386	26	sector	sector	NOUN
bjmsr-2255	386	27	.	.	PUNCT
bjmsr-2255	387	1	by	by	ADP
bjmsr-2255	387	2	incorporating	incorporate	VERB
bjmsr-2255	387	3	qualitative	qualitative	ADJ
bjmsr-2255	387	4	methods	method	NOUN
bjmsr-2255	387	5	,	,	PUNCT
bjmsr-2255	387	6	increasing	increase	VERB
bjmsr-2255	387	7	sample	sample	NOUN
bjmsr-2255	387	8	sizes	size	NOUN
bjmsr-2255	387	9	,	,	PUNCT
bjmsr-2255	387	10	exploring	explore	VERB
bjmsr-2255	387	11	gender	gender	NOUN
bjmsr-2255	387	12	and	and	CCONJ
bjmsr-2255	387	13	generational	generational	ADJ
bjmsr-2255	387	14	differences	difference	NOUN
bjmsr-2255	387	15	,	,	PUNCT
bjmsr-2255	387	16	and	and	CCONJ
bjmsr-2255	387	17	conducting	conduct	VERB
bjmsr-2255	387	18	longitudinal	longitudinal	ADJ
bjmsr-2255	387	19	studies	study	NOUN
bjmsr-2255	387	20	,	,	PUNCT
bjmsr-2255	387	21	future	future	ADJ
bjmsr-2255	387	22	research	research	NOUN
bjmsr-2255	387	23	can	can	AUX
bjmsr-2255	387	24	provide	provide	VERB
bjmsr-2255	387	25	a	a	DET
bjmsr-2255	387	26	more	more	ADV
bjmsr-2255	387	27	nuanced	nuanced	ADJ
bjmsr-2255	387	28	and	and	CCONJ
bjmsr-2255	387	29	comprehensive	comprehensive	ADJ
bjmsr-2255	387	30	view	view	NOUN
bjmsr-2255	387	31	of	of	ADP
bjmsr-2255	387	32	the	the	DET
bjmsr-2255	387	33	factors	factor	NOUN
bjmsr-2255	387	34	influencing	influence	VERB
bjmsr-2255	387	35	subscriber	subscriber	NOUN
bjmsr-2255	387	36	satisfaction	satisfaction	NOUN
bjmsr-2255	387	37	and	and	CCONJ
bjmsr-2255	387	38	loyalty	loyalty	NOUN
bjmsr-2255	387	39	.	.	PUNCT
bjmsr-2255	388	1	author	author	NOUN
bjmsr-2255	388	2	contributions	contribution	NOUN
bjmsr-2255	388	3	:	:	PUNCT
bjmsr-2255	388	4	conceptualization	conceptualization	NOUN
bjmsr-2255	388	5	,	,	PUNCT
bjmsr-2255	388	6	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	388	7	.	.	PUNCT
bjmsr-2255	388	8	,	,	PUNCT
bjmsr-2255	388	9	s.o.a.a	s.o.a.a	PROPN
bjmsr-2255	388	10	.	.	PROPN
bjmsr-2255	388	11	,	,	PUNCT
bjmsr-2255	388	12	d.k.m	d.k.m	PROPN
bjmsr-2255	388	13	.	.	PROPN
bjmsr-2255	388	14	,	,	PUNCT
bjmsr-2255	389	1	m.s	m.s	PROPN
bjmsr-2255	389	2	.	.	PROPN
bjmsr-2255	389	3	and	and	CCONJ
bjmsr-2255	389	4	s.s.a.m	s.s.a.m	PROPN
bjmsr-2255	389	5	.	.	PROPN
bjmsr-2255	389	6	;	;	PUNCT
bjmsr-2255	389	7	methodology	methodology	NOUN
bjmsr-2255	389	8	,	,	PUNCT
bjmsr-2255	389	9	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	389	10	.	.	PUNCT
bjmsr-2255	389	11	,	,	PUNCT
bjmsr-2255	389	12	and	and	CCONJ
bjmsr-2255	389	13	m.s	m.s	PROPN
bjmsr-2255	389	14	.	.	PROPN
bjmsr-2255	389	15	;	;	PUNCT
bjmsr-2255	389	16	software	software	NOUN
bjmsr-2255	389	17	,	,	PUNCT
bjmsr-2255	389	18	s.s.a.m	s.s.a.m	PROPN
bjmsr-2255	389	19	.	.	PROPN
bjmsr-2255	389	20	and	and	CCONJ
bjmsr-2255	389	21	d.k.m	d.k.m	PROPN
bjmsr-2255	389	22	.	.	PROPN
bjmsr-2255	389	23	;	;	PUNCT
bjmsr-2255	389	24	validation	validation	NOUN
bjmsr-2255	389	25	,	,	PUNCT
bjmsr-2255	389	26	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	389	27	.	.	PUNCT
bjmsr-2255	390	1	and	and	CCONJ
bjmsr-2255	391	1	s.s.a.m	s.s.a.m	PROPN
bjmsr-2255	391	2	.	.	PROPN
bjmsr-2255	391	3	;	;	PUNCT
bjmsr-2255	391	4	formal	formal	ADJ
bjmsr-2255	391	5	analysis	analysis	NOUN
bjmsr-2255	391	6	,	,	PUNCT
bjmsr-2255	391	7	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	8	.	.	PUNCT
bjmsr-2255	391	9	;	;	PUNCT
bjmsr-2255	391	10	investigation	investigation	NOUN
bjmsr-2255	391	11	,	,	PUNCT
bjmsr-2255	391	12	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	13	.	.	PUNCT
bjmsr-2255	391	14	,	,	PUNCT
bjmsr-2255	391	15	m.s	m.s	PROPN
bjmsr-2255	391	16	.	.	PROPN
bjmsr-2255	391	17	and	and	CCONJ
bjmsr-2255	391	18	s.o.a.a	s.o.a.a	PROPN
bjmsr-2255	391	19	.	.	PROPN
bjmsr-2255	391	20	;	;	PUNCT
bjmsr-2255	391	21	resources	resource	NOUN
bjmsr-2255	391	22	,	,	PUNCT
bjmsr-2255	391	23	s.s.a.m	s.s.a.m	PROPN
bjmsr-2255	391	24	.	.	PROPN
bjmsr-2255	391	25	and	and	CCONJ
bjmsr-2255	391	26	m.s	m.s	PROPN
bjmsr-2255	391	27	.	.	PROPN
bjmsr-2255	391	28	;	;	PUNCT
bjmsr-2255	391	29	data	datum	NOUN
bjmsr-2255	391	30	curation	curation	NOUN
bjmsr-2255	391	31	,	,	PUNCT
bjmsr-2255	391	32	d.k.m	d.k.m	PROPN
bjmsr-2255	391	33	.	.	PROPN
bjmsr-2255	391	34	,	,	PUNCT
bjmsr-2255	391	35	s.o.a.a	s.o.a.a	PROPN
bjmsr-2255	391	36	.	.	PROPN
bjmsr-2255	391	37	,	,	PUNCT
bjmsr-2255	391	38	s.s.a.m	s.s.a.m	PROPN
bjmsr-2255	391	39	.	.	PROPN
bjmsr-2255	391	40	,	,	PUNCT
bjmsr-2255	391	41	and	and	CCONJ
bjmsr-2255	391	42	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	43	.	.	PUNCT
bjmsr-2255	391	44	;	;	PUNCT
bjmsr-2255	391	45	writing	write	VERB
bjmsr-2255	391	46	–	–	PUNCT
bjmsr-2255	391	47	original	original	ADJ
bjmsr-2255	391	48	draft	draft	NOUN
bjmsr-2255	391	49	preparation	preparation	NOUN
bjmsr-2255	391	50	,	,	PUNCT
bjmsr-2255	391	51	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	52	.	.	PUNCT
bjmsr-2255	391	53	;	;	PUNCT
bjmsr-2255	391	54	writing	write	VERB
bjmsr-2255	391	55	–	–	PUNCT
bjmsr-2255	391	56	review	review	NOUN
bjmsr-2255	391	57	&	&	CCONJ
bjmsr-2255	391	58	editing	editing	NOUN
bjmsr-2255	391	59	,	,	PUNCT
bjmsr-2255	391	60	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	61	.	.	PUNCT
bjmsr-2255	391	62	,	,	PUNCT
bjmsr-2255	391	63	d.k.m	d.k.m	PROPN
bjmsr-2255	391	64	.	.	PROPN
bjmsr-2255	391	65	,	,	PUNCT
bjmsr-2255	391	66	s.o.a.a	s.o.a.a	PROPN
bjmsr-2255	391	67	.	.	PROPN
bjmsr-2255	391	68	,	,	PUNCT
bjmsr-2255	391	69	and	and	CCONJ
bjmsr-2255	391	70	m.s	m.s	PROPN
bjmsr-2255	391	71	.	.	PROPN
bjmsr-2255	391	72	;	;	PUNCT
bjmsr-2255	391	73	visualization	visualization	NOUN
bjmsr-2255	391	74	,	,	PUNCT
bjmsr-2255	391	75	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	76	.	.	PUNCT
bjmsr-2255	391	77	;	;	PUNCT
bjmsr-2255	391	78	supervision	supervision	NOUN
bjmsr-2255	391	79	,	,	PUNCT
bjmsr-2255	391	80	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	81	.	.	PUNCT
bjmsr-2255	391	82	;	;	PUNCT
bjmsr-2255	391	83	project	project	NOUN
bjmsr-2255	391	84	administration	administration	NOUN
bjmsr-2255	391	85	,	,	PUNCT
bjmsr-2255	391	86	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	87	.	.	PUNCT
bjmsr-2255	391	88	and	and	CCONJ
bjmsr-2255	391	89	s.o.a.a	s.o.a.a	PROPN
bjmsr-2255	391	90	.	.	PROPN
bjmsr-2255	391	91	;	;	PUNCT
bjmsr-2255	391	92	funding	funding	NOUN
bjmsr-2255	391	93	acquisition	acquisition	NOUN
bjmsr-2255	391	94	,	,	PUNCT
bjmsr-2255	391	95	g.a.m.t.h	g.a.m.t.h	NOUN
bjmsr-2255	391	96	.	.	PUNCT
bjmsr-2255	391	97	,	,	PUNCT
bjmsr-2255	391	98	s.o.a.a	s.o.a.a	PROPN
bjmsr-2255	391	99	.	.	PROPN
bjmsr-2255	391	100	,	,	PUNCT
bjmsr-2255	391	101	d.k.m	d.k.m	PROPN
bjmsr-2255	391	102	.	.	PROPN
bjmsr-2255	391	103	,	,	PUNCT
bjmsr-2255	391	104	m.s	m.s	PROPN
bjmsr-2255	391	105	.	.	PROPN
bjmsr-2255	391	106	and	and	CCONJ
bjmsr-2255	391	107	s.s.a.m	s.s.a.m	PROPN
bjmsr-2255	391	108	.	.	PROPN
bjmsr-2255	392	1	authors	author	NOUN
bjmsr-2255	392	2	have	have	AUX
bjmsr-2255	392	3	read	read	VERB
bjmsr-2255	392	4	and	and	CCONJ
bjmsr-2255	392	5	agreed	agree	VERB
bjmsr-2255	392	6	to	to	ADP
bjmsr-2255	392	7	the	the	DET
bjmsr-2255	392	8	published	publish	VERB
bjmsr-2255	392	9	version	version	NOUN
bjmsr-2255	392	10	of	of	ADP
bjmsr-2255	392	11	the	the	DET
bjmsr-2255	392	12	manuscript	manuscript	NOUN
bjmsr-2255	392	13	.	.	PUNCT
bjmsr-2255	393	1	institutional	institutional	ADJ
bjmsr-2255	393	2	review	review	PROPN
bjmsr-2255	393	3	board	board	NOUN
bjmsr-2255	393	4	statement	statement	NOUN
bjmsr-2255	393	5	:	:	PUNCT
bjmsr-2255	393	6	ethical	ethical	ADJ
bjmsr-2255	393	7	review	review	NOUN
bjmsr-2255	393	8	and	and	CCONJ
bjmsr-2255	393	9	approval	approval	NOUN
bjmsr-2255	393	10	were	be	AUX
bjmsr-2255	393	11	waived	waive	VERB
bjmsr-2255	393	12	for	for	ADP
bjmsr-2255	393	13	this	this	DET
bjmsr-2255	393	14	study	study	NOUN
bjmsr-2255	393	15	because	because	SCONJ
bjmsr-2255	393	16	the	the	DET
bjmsr-2255	393	17	research	research	NOUN
bjmsr-2255	393	18	does	do	AUX
bjmsr-2255	393	19	not	not	PART
bjmsr-2255	393	20	involve	involve	VERB
bjmsr-2255	393	21	vulnerable	vulnerable	ADJ
bjmsr-2255	393	22	groups	group	NOUN
bjmsr-2255	393	23	or	or	CCONJ
bjmsr-2255	393	24	sensitive	sensitive	ADJ
bjmsr-2255	393	25	issues	issue	NOUN
bjmsr-2255	393	26	.	.	PUNCT
bjmsr-2255	394	1	funding	funding	NOUN
bjmsr-2255	394	2	:	:	PUNCT
bjmsr-2255	394	3	the	the	DET
bjmsr-2255	394	4	authors	author	NOUN
bjmsr-2255	394	5	received	receive	VERB
bjmsr-2255	394	6	no	no	DET
bjmsr-2255	394	7	direct	direct	ADJ
bjmsr-2255	394	8	funding	funding	NOUN
bjmsr-2255	394	9	for	for	ADP
bjmsr-2255	394	10	this	this	DET
bjmsr-2255	394	11	research	research	NOUN
bjmsr-2255	394	12	.	.	PUNCT
bjmsr-2255	395	1	acknowledgments	acknowledgment	NOUN
bjmsr-2255	395	2	:	:	PUNCT
bjmsr-2255	395	3	the	the	DET
bjmsr-2255	395	4	authors	author	NOUN
bjmsr-2255	395	5	would	would	AUX
bjmsr-2255	395	6	like	like	VERB
bjmsr-2255	395	7	to	to	PART
bjmsr-2255	395	8	thank	thank	VERB
bjmsr-2255	395	9	dr	dr	PROPN
bjmsr-2255	395	10	.	.	PROPN
bjmsr-2255	395	11	shad	shad	PROPN
bjmsr-2255	395	12	ahmed	ahmed	PROPN
bjmsr-2255	395	13	khan	khan	PROPN
bjmsr-2255	395	14	and	and	CCONJ
bjmsr-2255	395	15	de	de	PROPN
bjmsr-2255	395	16	.	.	PROPN
bjmsr-2255	395	17	shah	shah	PROPN
bjmsr-2255	395	18	zad	zad	PROPN
bjmsr-2255	395	19	,	,	PUNCT
bjmsr-2255	395	20	for	for	ADP
bjmsr-2255	395	21	their	their	PRON
bjmsr-2255	395	22	help	help	NOUN
bjmsr-2255	395	23	in	in	ADP
bjmsr-2255	395	24	the	the	DET
bjmsr-2255	395	25	early	early	ADJ
bjmsr-2255	395	26	version	version	NOUN
bjmsr-2255	395	27	of	of	ADP
bjmsr-2255	395	28	the	the	DET
bjmsr-2255	395	29	draft	draft	NOUN
bjmsr-2255	395	30	and	and	CCONJ
bjmsr-2255	395	31	basma	basma	PROPN
bjmsr-2255	395	32	al	al	PROPN
bjmsr-2255	395	33	-	-	PUNCT
bjmsr-2255	395	34	wahabi	wahabi	PROPN
bjmsr-2255	395	35	,	,	PUNCT
bjmsr-2255	395	36	for	for	ADP
bjmsr-2255	395	37	helping	help	VERB
bjmsr-2255	395	38	with	with	ADP
bjmsr-2255	395	39	the	the	DET
bjmsr-2255	395	40	data	data	NOUN
bjmsr-2255	395	41	collection	collection	NOUN
bjmsr-2255	395	42	and	and	CCONJ
bjmsr-2255	395	43	formatting	formatting	NOUN
bjmsr-2255	395	44	of	of	ADP
bjmsr-2255	395	45	the	the	DET
bjmsr-2255	395	46	manuscript	manuscript	NOUN
bjmsr-2255	395	47	at	at	ADP
bjmsr-2255	395	48	the	the	DET
bjmsr-2255	395	49	early	early	ADJ
bjmsr-2255	395	50	stages	stage	NOUN
bjmsr-2255	395	51	of	of	ADP
bjmsr-2255	395	52	the	the	DET
bjmsr-2255	395	53	work	work	NOUN
bjmsr-2255	395	54	conducted	conduct	VERB
bjmsr-2255	395	55	.	.	PUNCT
bjmsr-2255	396	1	informed	informed	ADJ
bjmsr-2255	396	2	consent	consent	NOUN
bjmsr-2255	396	3	statement	statement	NOUN
bjmsr-2255	396	4	:	:	PUNCT
bjmsr-2255	396	5	informed	inform	VERB
bjmsr-2255	396	6	consent	consent	NOUN
bjmsr-2255	396	7	was	be	AUX
bjmsr-2255	396	8	obtained	obtain	VERB
bjmsr-2255	396	9	from	from	ADP
bjmsr-2255	396	10	all	all	DET
bjmsr-2255	396	11	subjects	subject	NOUN
bjmsr-2255	396	12	involved	involve	VERB
bjmsr-2255	396	13	in	in	ADP
bjmsr-2255	396	14	the	the	DET
bjmsr-2255	396	15	study	study	NOUN
bjmsr-2255	396	16	.	.	PUNCT
bjmsr-2255	397	1	data	datum	NOUN
bjmsr-2255	397	2	availability	availability	NOUN
bjmsr-2255	397	3	statement	statement	NOUN
bjmsr-2255	397	4	:	:	PUNCT
bjmsr-2255	397	5	the	the	DET
bjmsr-2255	397	6	data	datum	NOUN
bjmsr-2255	397	7	presented	present	VERB
bjmsr-2255	397	8	in	in	ADP
bjmsr-2255	397	9	this	this	DET
bjmsr-2255	397	10	study	study	NOUN
bjmsr-2255	397	11	are	be	AUX
bjmsr-2255	397	12	available	available	ADJ
bjmsr-2255	397	13	on	on	ADP
bjmsr-2255	397	14	request	request	NOUN
bjmsr-2255	397	15	from	from	ADP
bjmsr-2255	397	16	the	the	DET
bjmsr-2255	397	17	corresponding	corresponding	ADJ
bjmsr-2255	397	18	author	author	NOUN
bjmsr-2255	397	19	.	.	PUNCT
bjmsr-2255	398	1	the	the	DET
bjmsr-2255	398	2	data	datum	NOUN
bjmsr-2255	398	3	are	be	AUX
bjmsr-2255	398	4	not	not	PART
bjmsr-2255	398	5	publicly	publicly	ADV
bjmsr-2255	398	6	available	available	ADJ
bjmsr-2255	398	7	due	due	ADP
bjmsr-2255	398	8	to	to	ADP
bjmsr-2255	398	9	restrictions	restriction	NOUN
bjmsr-2255	398	10	.	.	PUNCT
bjmsr-2255	399	1	conflicts	conflict	NOUN
bjmsr-2255	399	2	of	of	ADP
bjmsr-2255	399	3	interest	interest	NOUN
bjmsr-2255	399	4	:	:	PUNCT
bjmsr-2255	399	5	the	the	DET
bjmsr-2255	399	6	authors	author	NOUN
bjmsr-2255	399	7	declare	declare	VERB
bjmsr-2255	399	8	no	no	DET
bjmsr-2255	399	9	conflict	conflict	NOUN
bjmsr-2255	399	10	of	of	ADP
bjmsr-2255	399	11	interest	interest	NOUN
bjmsr-2255	399	12	references	reference	NOUN
bjmsr-2255	399	13	abdullah	abdullah	PROPN
bjmsr-2255	399	14	,	,	PUNCT
bjmsr-2255	399	15	n.	n.	PROPN
bjmsr-2255	399	16	n.	n.	PROPN
bjmsr-2255	399	17	,	,	PUNCT
bjmsr-2255	399	18	prabhu	prabhu	NOUN
bjmsr-2255	399	19	,	,	PUNCT
bjmsr-2255	399	20	m.	m.	NOUN
bjmsr-2255	399	21	,	,	PUNCT
bjmsr-2255	399	22	&	&	CCONJ
bjmsr-2255	399	23	othman	othman	PROPN
bjmsr-2255	399	24	,	,	PUNCT
bjmsr-2255	399	25	m.	m.	PROPN
bjmsr-2255	399	26	b.	b.	PROPN
bjmsr-2255	399	27	(	(	PUNCT
bjmsr-2255	399	28	2022	2022	NUM
bjmsr-2255	399	29	)	)	PUNCT
bjmsr-2255	399	30	.	.	PUNCT
bjmsr-2255	400	1	analysing	analyse	VERB
bjmsr-2255	400	2	driving	drive	VERB
bjmsr-2255	400	3	factors	factor	NOUN
bjmsr-2255	400	4	of	of	ADP
bjmsr-2255	400	5	customer	customer	NOUN
bjmsr-2255	400	6	satisfaction	satisfaction	NOUN
bjmsr-2255	400	7	among	among	ADP
bjmsr-2255	400	8	telecommunication	telecommunication	NOUN
bjmsr-2255	400	9	service	service	NOUN
bjmsr-2255	400	10	providers	provider	NOUN
bjmsr-2255	400	11	in	in	ADP
bjmsr-2255	400	12	kurdistan	kurdistan	PROPN
bjmsr-2255	400	13	region	region	NOUN
bjmsr-2255	400	14	.	.	PUNCT
bjmsr-2255	401	1	international	international	ADJ
bjmsr-2255	401	2	journal	journal	PROPN
bjmsr-2255	401	3	of	of	ADP
bjmsr-2255	401	4	engineering	engineering	NOUN
bjmsr-2255	401	5	business	business	NOUN
bjmsr-2255	401	6	management	management	NOUN
bjmsr-2255	401	7	,	,	PUNCT
bjmsr-2255	401	8	14	14	NUM
bjmsr-2255	401	9	,	,	PUNCT
bjmsr-2255	401	10	184797902211114	184797902211114	NUM
bjmsr-2255	401	11	.	.	PUNCT
bjmsr-2255	402	1	https://doi.org/10.1177/18479790221111436	https://doi.org/10.1177/18479790221111436	NOUN
bjmsr-2255	402	2	aburayya	aburayya	PROPN
bjmsr-2255	402	3	,	,	PUNCT
bjmsr-2255	402	4	a.	a.	PROPN
bjmsr-2255	402	5	,	,	PUNCT
bjmsr-2255	402	6	marzouqi	marzouqi	PROPN
bjmsr-2255	402	7	,	,	PUNCT
bjmsr-2255	402	8	a.	a.	NOUN
bjmsr-2255	402	9	a.	a.	PROPN
bjmsr-2255	402	10	,	,	PUNCT
bjmsr-2255	402	11	alawadhi	alawadhi	PROPN
bjmsr-2255	402	12	,	,	PUNCT
bjmsr-2255	402	13	d.	d.	PROPN
bjmsr-2255	402	14	,	,	PUNCT
bjmsr-2255	402	15	abdouli	abdouli	PROPN
bjmsr-2255	402	16	,	,	PUNCT
bjmsr-2255	402	17	f.	f.	PROPN
bjmsr-2255	402	18	,	,	PUNCT
bjmsr-2255	402	19	&	&	CCONJ
bjmsr-2255	402	20	taryam	taryam	PROPN
bjmsr-2255	402	21	,	,	PUNCT
bjmsr-2255	402	22	m.	m.	NOUN
bjmsr-2255	402	23	(	(	PUNCT
bjmsr-2255	402	24	2020	2020	NUM
bjmsr-2255	402	25	)	)	PUNCT
bjmsr-2255	402	26	.	.	PUNCT
bjmsr-2255	403	1	an	an	DET
bjmsr-2255	403	2	empirical	empirical	ADJ
bjmsr-2255	403	3	investigation	investigation	NOUN
bjmsr-2255	403	4	of	of	ADP
bjmsr-2255	403	5	the	the	DET
bjmsr-2255	403	6	effect	effect	NOUN
bjmsr-2255	403	7	of	of	ADP
bjmsr-2255	403	8	employees	employee	NOUN
bjmsr-2255	403	9	’	’	PART
bjmsr-2255	403	10	customer	customer	NOUN
bjmsr-2255	403	11	orientation	orientation	NOUN
bjmsr-2255	403	12	on	on	ADP
bjmsr-2255	403	13	customer	customer	NOUN
bjmsr-2255	403	14	loyalty	loyalty	NOUN
bjmsr-2255	403	15	through	through	ADP
bjmsr-2255	403	16	the	the	DET
bjmsr-2255	403	17	mediating	mediate	VERB
bjmsr-2255	403	18	role	role	NOUN
bjmsr-2255	403	19	of	of	ADP
bjmsr-2255	403	20	customer	customer	NOUN
bjmsr-2255	403	21	satisfaction	satisfaction	NOUN
bjmsr-2255	403	22	and	and	CCONJ
bjmsr-2255	403	23	service	service	NOUN
bjmsr-2255	403	24	quality	quality	NOUN
bjmsr-2255	403	25	.	.	PUNCT
bjmsr-2255	404	1	management	management	NOUN
bjmsr-2255	404	2	science	science	NOUN
bjmsr-2255	404	3	letters	letter	NOUN
bjmsr-2255	404	4	,	,	PUNCT
bjmsr-2255	404	5	13	13	NUM
bjmsr-2255	404	6	,	,	PUNCT
bjmsr-2255	404	7	2147–2158	2147–2158	NUM
bjmsr-2255	404	8	.	.	PUNCT
bjmsr-2255	405	1	https://doi.org/10.5267/j.msl.2020.3.022	https://doi.org/10.5267/j.msl.2020.3.022	NOUN
bjmsr-2255	405	2	hail	hail	NOUN
bjmsr-2255	405	3	et	et	PROPN
bjmsr-2255	405	4	al	al	PROPN
bjmsr-2255	405	5	.	.	PROPN
bjmsr-2255	405	6	,	,	PUNCT
bjmsr-2255	405	7	bangladesh	bangladesh	PROPN
bjmsr-2255	405	8	journal	journal	NOUN
bjmsr-2255	405	9	of	of	ADP
bjmsr-2255	405	10	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	405	11	scientific	scientific	ADJ
bjmsr-2255	405	12	research	research	NOUN
bjmsr-2255	405	13	9(5	9(5	NUM
bjmsr-2255	405	14	)	)	PUNCT
bjmsr-2255	405	15	(	(	PUNCT
bjmsr-2255	405	16	2024	2024	NUM
bjmsr-2255	405	17	)	)	PUNCT
bjmsr-2255	405	18	,	,	PUNCT
bjmsr-2255	405	19	39	39	NUM
bjmsr-2255	405	20	-	-	SYM
bjmsr-2255	405	21	55	55	NUM
bjmsr-2255	405	22	52	52	NUM
bjmsr-2255	405	23	ahmed	ahme	VERB
bjmsr-2255	405	24	,	,	PUNCT
bjmsr-2255	405	25	s.	s.	PROPN
bjmsr-2255	405	26	,	,	PUNCT
bjmsr-2255	405	27	al	al	PROPN
bjmsr-2255	405	28	asheq	asheq	PROPN
bjmsr-2255	405	29	,	,	PUNCT
bjmsr-2255	405	30	a.	a.	NOUN
bjmsr-2255	405	31	,	,	PUNCT
bjmsr-2255	405	32	ahmed	ahmed	PROPN
bjmsr-2255	405	33	,	,	PUNCT
bjmsr-2255	405	34	e.	e.	PROPN
bjmsr-2255	405	35	,	,	PUNCT
bjmsr-2255	405	36	chowdhury	chowdhury	PROPN
bjmsr-2255	405	37	,	,	PUNCT
bjmsr-2255	405	38	u.	u.	PROPN
bjmsr-2255	405	39	y.	y.	PROPN
bjmsr-2255	405	40	,	,	PUNCT
bjmsr-2255	405	41	sufi	sufi	NOUN
bjmsr-2255	405	42	,	,	PUNCT
bjmsr-2255	405	43	t.	t.	PROPN
bjmsr-2255	405	44	,	,	PUNCT
bjmsr-2255	405	45	&	&	CCONJ
bjmsr-2255	405	46	mostofa	mostofa	PROPN
bjmsr-2255	405	47	,	,	PUNCT
bjmsr-2255	405	48	m.	m.	NOUN
bjmsr-2255	405	49	g.	g.	PROPN
bjmsr-2255	405	50	(	(	PUNCT
bjmsr-2255	405	51	2023	2023	NUM
bjmsr-2255	405	52	)	)	PUNCT
bjmsr-2255	405	53	.	.	PUNCT
bjmsr-2255	406	1	the	the	DET
bjmsr-2255	406	2	intricate	intricate	ADJ
bjmsr-2255	406	3	relationships	relationship	NOUN
bjmsr-2255	406	4	of	of	ADP
bjmsr-2255	406	5	consumers	consumer	NOUN
bjmsr-2255	406	6	’	'	PUNCT
bjmsr-2255	406	7	loyalty	loyalty	NOUN
bjmsr-2255	406	8	and	and	CCONJ
bjmsr-2255	406	9	their	their	PRON
bjmsr-2255	406	10	perceptions	perception	NOUN
bjmsr-2255	406	11	of	of	ADP
bjmsr-2255	406	12	service	service	NOUN
bjmsr-2255	406	13	quality	quality	NOUN
bjmsr-2255	406	14	,	,	PUNCT
bjmsr-2255	406	15	price	price	NOUN
bjmsr-2255	406	16	and	and	CCONJ
bjmsr-2255	406	17	satisfaction	satisfaction	NOUN
bjmsr-2255	406	18	in	in	ADP
bjmsr-2255	406	19	restaurant	restaurant	NOUN
bjmsr-2255	406	20	service	service	NOUN
bjmsr-2255	406	21	.	.	PUNCT
bjmsr-2255	407	1	the	the	DET
bjmsr-2255	407	2	tqm	tqm	PROPN
bjmsr-2255	407	3	journal	journal	NOUN
bjmsr-2255	407	4	,	,	PUNCT
bjmsr-2255	407	5	35(2	35(2	NUM
bjmsr-2255	407	6	)	)	PUNCT
bjmsr-2255	407	7	,	,	PUNCT
bjmsr-2255	407	8	519–539	519–539	NUM
bjmsr-2255	407	9	.	.	PUNCT
bjmsr-2255	408	1	https://doi.org/10.1108/tqm-06-2021-0158	https://doi.org/10.1108/tqm-06-2021-0158	PROPN
bjmsr-2255	408	2	akhter	akhter	NOUN
bjmsr-2255	408	3	,	,	PUNCT
bjmsr-2255	408	4	a.	a.	NOUN
bjmsr-2255	408	5	(	(	PUNCT
bjmsr-2255	408	6	2021	2021	NUM
bjmsr-2255	408	7	)	)	PUNCT
bjmsr-2255	408	8	.	.	PUNCT
bjmsr-2255	409	1	the	the	DET
bjmsr-2255	409	2	impact	impact	NOUN
bjmsr-2255	409	3	of	of	ADP
bjmsr-2255	409	4	emotional	emotional	ADJ
bjmsr-2255	409	5	intelligence	intelligence	NOUN
bjmsr-2255	409	6	,	,	PUNCT
bjmsr-2255	409	7	employee	employee	NOUN
bjmsr-2255	409	8	empowerment	empowerment	NOUN
bjmsr-2255	409	9	and	and	CCONJ
bjmsr-2255	409	10	cultural	cultural	ADJ
bjmsr-2255	409	11	intelligence	intelligence	NOUN
bjmsr-2255	409	12	on	on	ADP
bjmsr-2255	409	13	commercial	commercial	ADJ
bjmsr-2255	409	14	bank	bank	PROPN
bjmsr-2255	409	15	employees	employee	NOUN
bjmsr-2255	409	16	’	’	PART
bjmsr-2255	409	17	job	job	NOUN
bjmsr-2255	409	18	satisfaction	satisfaction	NOUN
bjmsr-2255	409	19	.	.	PUNCT
bjmsr-2255	410	1	banks	bank	NOUN
bjmsr-2255	410	2	and	and	CCONJ
bjmsr-2255	410	3	bank	bank	NOUN
bjmsr-2255	410	4	systems	system	NOUN
bjmsr-2255	410	5	,	,	PUNCT
bjmsr-2255	410	6	16(4	16(4	NUM
bjmsr-2255	410	7	)	)	PUNCT
bjmsr-2255	410	8	,	,	PUNCT
bjmsr-2255	410	9	11	11	NUM
bjmsr-2255	410	10	-	-	SYM
bjmsr-2255	410	11	21	21	NUM
bjmsr-2255	410	12	.	.	PUNCT
bjmsr-2255	411	1	akil	akil	PROPN
bjmsr-2255	411	2	,	,	PUNCT
bjmsr-2255	411	3	s.	s.	PROPN
bjmsr-2255	411	4	,	,	PUNCT
bjmsr-2255	411	5	&	&	CCONJ
bjmsr-2255	411	6	ungan	ungan	PROPN
bjmsr-2255	411	7	,	,	PUNCT
bjmsr-2255	411	8	m.	m.	NOUN
bjmsr-2255	411	9	c.	c.	PROPN
bjmsr-2255	411	10	(	(	PUNCT
bjmsr-2255	411	11	2021	2021	NUM
bjmsr-2255	411	12	)	)	PUNCT
bjmsr-2255	411	13	.	.	PUNCT
bjmsr-2255	412	1	e	e	X
bjmsr-2255	412	2	-	-	NOUN
bjmsr-2255	412	3	commerce	commerce	NOUN
bjmsr-2255	412	4	logistics	logistic	NOUN
bjmsr-2255	412	5	service	service	NOUN
bjmsr-2255	412	6	quality	quality	NOUN
bjmsr-2255	412	7	:	:	PUNCT
bjmsr-2255	412	8	customer	customer	NOUN
bjmsr-2255	412	9	satisfaction	satisfaction	NOUN
bjmsr-2255	412	10	and	and	CCONJ
bjmsr-2255	412	11	loyalty	loyalty	NOUN
bjmsr-2255	412	12	.	.	PUNCT
bjmsr-2255	413	1	journal	journal	NOUN
bjmsr-2255	413	2	of	of	ADP
bjmsr-2255	413	3	electronic	electronic	ADJ
bjmsr-2255	413	4	commerce	commerce	NOUN
bjmsr-2255	413	5	in	in	ADP
bjmsr-2255	413	6	organizations	organization	NOUN
bjmsr-2255	413	7	,	,	PUNCT
bjmsr-2255	413	8	20(1	20(1	NUM
bjmsr-2255	413	9	)	)	PUNCT
bjmsr-2255	413	10	,	,	PUNCT
bjmsr-2255	413	11	1–19	1–19	PROPN
bjmsr-2255	413	12	.	.	PUNCT
bjmsr-2255	414	1	https://doi.org/10.4018/jeco.292473	https://doi.org/10.4018/jeco.292473	PROPN
bjmsr-2255	414	2	al	al	PROPN
bjmsr-2255	414	3	abri	abri	PROPN
bjmsr-2255	414	4	,	,	PUNCT
bjmsr-2255	414	5	s.	s.	PROPN
bjmsr-2255	414	6	(	(	PUNCT
bjmsr-2255	414	7	2021	2021	NUM
bjmsr-2255	414	8	)	)	PUNCT
bjmsr-2255	414	9	.	.	PUNCT
bjmsr-2255	415	1	the	the	DET
bjmsr-2255	415	2	strategic	strategic	ADJ
bjmsr-2255	415	3	management	management	NOUN
bjmsr-2255	415	4	process	process	NOUN
bjmsr-2255	415	5	for	for	ADP
bjmsr-2255	415	6	innovation	innovation	NOUN
bjmsr-2255	415	7	activities	activity	NOUN
bjmsr-2255	415	8	of	of	ADP
bjmsr-2255	415	9	oman	oman	PROPN
bjmsr-2255	415	10	telecommunication	telecommunication	NOUN
bjmsr-2255	415	11	company	company	NOUN
bjmsr-2255	415	12	(	(	PUNCT
bjmsr-2255	415	13	omantel	omantel	PROPN
bjmsr-2255	415	14	)	)	PUNCT
bjmsr-2255	415	15	.	.	PUNCT
bjmsr-2255	416	1	advances	advance	NOUN
bjmsr-2255	416	2	in	in	ADP
bjmsr-2255	416	3	social	social	ADJ
bjmsr-2255	416	4	sciences	sciences	PROPN
bjmsr-2255	416	5	research	research	NOUN
bjmsr-2255	416	6	journal	journal	NOUN
bjmsr-2255	416	7	,	,	PUNCT
bjmsr-2255	416	8	8(10	8(10	NUM
bjmsr-2255	416	9	)	)	PUNCT
bjmsr-2255	416	10	,	,	PUNCT
bjmsr-2255	416	11	1–8	1–8	X
bjmsr-2255	416	12	.	.	PUNCT
bjmsr-2255	416	13	https://doi.org/10.14738/assrj.810.10944	https://doi.org/10.14738/assrj.810.10944	PROPN
bjmsr-2255	416	14	alam	alam	PROPN
bjmsr-2255	416	15	,	,	PUNCT
bjmsr-2255	416	16	m.	m.	NOUN
bjmsr-2255	416	17	m.	m.	PROPN
bjmsr-2255	416	18	d.	d.	PROPN
bjmsr-2255	416	19	,	,	PUNCT
bjmsr-2255	416	20	karim	karim	PROPN
bjmsr-2255	416	21	,	,	PUNCT
bjmsr-2255	416	22	r.	r.	PROPN
bjmsr-2255	416	23	a.	a.	PROPN
bjmsr-2255	416	24	,	,	PUNCT
bjmsr-2255	416	25	&	&	CCONJ
bjmsr-2255	416	26	habiba	habiba	PROPN
bjmsr-2255	416	27	,	,	PUNCT
bjmsr-2255	416	28	w.	w.	PROPN
bjmsr-2255	416	29	(	(	PUNCT
bjmsr-2255	416	30	2021	2021	NUM
bjmsr-2255	416	31	)	)	PUNCT
bjmsr-2255	416	32	.	.	PUNCT
bjmsr-2255	417	1	the	the	DET
bjmsr-2255	417	2	relationship	relationship	NOUN
bjmsr-2255	417	3	between	between	ADP
bjmsr-2255	417	4	crm	crm	NOUN
bjmsr-2255	417	5	and	and	CCONJ
bjmsr-2255	417	6	customer	customer	NOUN
bjmsr-2255	417	7	loyalty	loyalty	NOUN
bjmsr-2255	417	8	:	:	PUNCT
bjmsr-2255	417	9	the	the	DET
bjmsr-2255	417	10	moderating	moderate	VERB
bjmsr-2255	417	11	role	role	NOUN
bjmsr-2255	417	12	of	of	ADP
bjmsr-2255	417	13	customer	customer	NOUN
bjmsr-2255	417	14	trust	trust	PROPN
bjmsr-2255	417	15	.	.	PUNCT
bjmsr-2255	418	1	international	international	ADJ
bjmsr-2255	418	2	journal	journal	PROPN
bjmsr-2255	418	3	of	of	ADP
bjmsr-2255	418	4	bank	bank	PROPN
bjmsr-2255	418	5	marketing	marketing	NOUN
bjmsr-2255	418	6	,	,	PUNCT
bjmsr-2255	418	7	39(7	39(7	NUM
bjmsr-2255	418	8	)	)	PUNCT
bjmsr-2255	418	9	,	,	PUNCT
bjmsr-2255	418	10	1248–1272	1248–1272	NUM
bjmsr-2255	418	11	.	.	PUNCT
bjmsr-2255	419	1	https://doi.org/10.1108/ijbm12-2020-0607	https://doi.org/10.1108/ijbm12-2020-0607	VERB
bjmsr-2255	419	2	alkhurshan	alkhurshan	ADV
bjmsr-2255	419	3	,	,	PUNCT
bjmsr-2255	419	4	m.	m.	NOUN
bjmsr-2255	419	5	,	,	PUNCT
bjmsr-2255	419	6	&	&	CCONJ
bjmsr-2255	419	7	rjoub	rjoub	PROPN
bjmsr-2255	419	8	,	,	PUNCT
bjmsr-2255	419	9	h.	h.	PROPN
bjmsr-2255	419	10	(	(	PUNCT
bjmsr-2255	419	11	2020	2020	NUM
bjmsr-2255	419	12	)	)	PUNCT
bjmsr-2255	419	13	.	.	PUNCT
bjmsr-2255	420	1	the	the	DET
bjmsr-2255	420	2	scope	scope	NOUN
bjmsr-2255	420	3	of	of	ADP
bjmsr-2255	420	4	an	an	DET
bjmsr-2255	420	5	integrated	integrated	ADJ
bjmsr-2255	420	6	analysis	analysis	NOUN
bjmsr-2255	420	7	of	of	ADP
bjmsr-2255	420	8	trust	trust	NOUN
bjmsr-2255	420	9	switching	switching	NOUN
bjmsr-2255	420	10	barriers	barrier	NOUN
bjmsr-2255	420	11	,	,	PUNCT
bjmsr-2255	420	12	customer	customer	NOUN
bjmsr-2255	420	13	satisfaction	satisfaction	NOUN
bjmsr-2255	420	14	and	and	CCONJ
bjmsr-2255	420	15	loyalty	loyalty	NOUN
bjmsr-2255	420	16	.	.	PUNCT
bjmsr-2255	421	1	journal	journal	NOUN
bjmsr-2255	421	2	of	of	ADP
bjmsr-2255	421	3	competitiveness	competitiveness	NOUN
bjmsr-2255	421	4	,	,	PUNCT
bjmsr-2255	421	5	12(2	12(2	NUM
bjmsr-2255	421	6	)	)	PUNCT
bjmsr-2255	421	7	,	,	PUNCT
bjmsr-2255	421	8	5–21	5–21	PROPN
bjmsr-2255	421	9	.	.	PUNCT
bjmsr-2255	422	1	https://doi.org/10.7441/joc.2020.02.01	https://doi.org/10.7441/joc.2020.02.01	PROPN
bjmsr-2255	422	2	antwi	antwi	PROPN
bjmsr-2255	422	3	,	,	PUNCT
bjmsr-2255	422	4	s.	s.	PROPN
bjmsr-2255	422	5	,	,	PUNCT
bjmsr-2255	422	6	gbolonyo	gbolonyo	PROPN
bjmsr-2255	422	7	,	,	PUNCT
bjmsr-2255	422	8	p.	p.	PROPN
bjmsr-2255	422	9	k.	k.	PROPN
bjmsr-2255	422	10	,	,	PUNCT
bjmsr-2255	422	11	&	&	CCONJ
bjmsr-2255	422	12	jiang	jiang	PROPN
bjmsr-2255	422	13	,	,	PUNCT
bjmsr-2255	422	14	c.	c.	PROPN
bjmsr-2255	422	15	(	(	PUNCT
bjmsr-2255	422	16	2022	2022	NUM
bjmsr-2255	422	17	)	)	PUNCT
bjmsr-2255	422	18	.	.	PUNCT
bjmsr-2255	423	1	do	do	AUX
bjmsr-2255	423	2	e	e	NOUN
bjmsr-2255	423	3	-	-	NOUN
bjmsr-2255	423	4	service	service	ADJ
bjmsr-2255	423	5	quality	quality	NOUN
bjmsr-2255	423	6	and	and	CCONJ
bjmsr-2255	423	7	customer	customer	NOUN
bjmsr-2255	423	8	satisfaction	satisfaction	NOUN
bjmsr-2255	423	9	affect	affect	VERB
bjmsr-2255	423	10	loyalty	loyalty	NOUN
bjmsr-2255	423	11	in	in	ADP
bjmsr-2255	423	12	e	e	NOUN
bjmsr-2255	423	13	-	-	NOUN
bjmsr-2255	423	14	retailing	retailing	ADJ
bjmsr-2255	423	15	?	?	PUNCT
bjmsr-2255	424	1	evidence	evidence	NOUN
bjmsr-2255	424	2	from	from	ADP
bjmsr-2255	424	3	ghanaian	ghanaian	ADJ
bjmsr-2255	424	4	online	online	ADJ
bjmsr-2255	424	5	consumers	consumer	NOUN
bjmsr-2255	424	6	.	.	PUNCT
bjmsr-2255	425	1	the	the	DET
bjmsr-2255	425	2	international	international	ADJ
bjmsr-2255	425	3	journal	journal	NOUN
bjmsr-2255	425	4	of	of	ADP
bjmsr-2255	425	5	applied	apply	VERB
bjmsr-2255	425	6	business	business	NOUN
bjmsr-2255	425	7	,	,	PUNCT
bjmsr-2255	425	8	6(1	6(1	NUM
bjmsr-2255	425	9	)	)	PUNCT
bjmsr-2255	425	10	,	,	PUNCT
bjmsr-2255	425	11	17–34	17–34	NUM
bjmsr-2255	425	12	.	.	PUNCT
bjmsr-2255	426	1	https://doi.org/10.20473/tijab.v6.i1.2022.32706	https://doi.org/10.20473/tijab.v6.i1.2022.32706	PROPN
bjmsr-2255	426	2	ashiq	ashiq	PROPN
bjmsr-2255	426	3	,	,	PUNCT
bjmsr-2255	426	4	r.	r.	PROPN
bjmsr-2255	426	5	,	,	PUNCT
bjmsr-2255	426	6	&	&	CCONJ
bjmsr-2255	426	7	hussain	hussain	PROPN
bjmsr-2255	426	8	,	,	PUNCT
bjmsr-2255	426	9	a.	a.	NOUN
bjmsr-2255	426	10	(	(	PUNCT
bjmsr-2255	426	11	2023	2023	NUM
bjmsr-2255	426	12	)	)	PUNCT
bjmsr-2255	426	13	.	.	PUNCT
bjmsr-2255	427	1	exploring	explore	VERB
bjmsr-2255	427	2	the	the	DET
bjmsr-2255	427	3	effects	effect	NOUN
bjmsr-2255	427	4	of	of	ADP
bjmsr-2255	427	5	e	e	NOUN
bjmsr-2255	427	6	-	-	NOUN
bjmsr-2255	427	7	service	service	ADJ
bjmsr-2255	427	8	quality	quality	NOUN
bjmsr-2255	427	9	and	and	CCONJ
bjmsr-2255	427	10	e	e	NOUN
bjmsr-2255	427	11	-	-	NOUN
bjmsr-2255	427	12	trust	trust	NOUN
bjmsr-2255	427	13	on	on	ADP
bjmsr-2255	427	14	consumers	consumer	NOUN
bjmsr-2255	427	15	’	'	PUNCT
bjmsr-2255	427	16	e	e	NOUN
bjmsr-2255	427	17	-	-	NOUN
bjmsr-2255	427	18	satisfaction	satisfaction	NOUN
bjmsr-2255	427	19	and	and	CCONJ
bjmsr-2255	427	20	eloyalty	eloyalty	NOUN
bjmsr-2255	427	21	:	:	PUNCT
bjmsr-2255	427	22	insights	insight	NOUN
bjmsr-2255	427	23	from	from	ADP
bjmsr-2255	427	24	online	online	ADJ
bjmsr-2255	427	25	shoppers	shopper	NOUN
bjmsr-2255	427	26	in	in	ADP
bjmsr-2255	427	27	pakistan	pakistan	PROPN
bjmsr-2255	427	28	.	.	PUNCT
bjmsr-2255	428	1	journal	journal	PROPN
bjmsr-2255	428	2	of	of	ADP
bjmsr-2255	428	3	electronic	electronic	ADJ
bjmsr-2255	428	4	business	business	NOUN
bjmsr-2255	428	5	&	&	CCONJ
bjmsr-2255	428	6	digital	digital	ADJ
bjmsr-2255	428	7	economics	economic	NOUN
bjmsr-2255	428	8	,	,	PUNCT
bjmsr-2255	428	9	3(2	3(2	NUM
bjmsr-2255	428	10	)	)	PUNCT
bjmsr-2255	428	11	,	,	PUNCT
bjmsr-2255	428	12	117	117	NUM
bjmsr-2255	428	13	-	-	SYM
bjmsr-2255	428	14	141	141	NUM
bjmsr-2255	428	15	.	.	PUNCT
bjmsr-2255	429	1	https://doi.org/10.1108/jebde-09-2023-0019	https://doi.org/10.1108/jebde-09-2023-0019	PROPN
bjmsr-2255	429	2	aslam	aslam	PROPN
bjmsr-2255	429	3	,	,	PUNCT
bjmsr-2255	429	4	w.	w.	PROPN
bjmsr-2255	429	5	,	,	PUNCT
bjmsr-2255	429	6	hussain	hussain	PROPN
bjmsr-2255	429	7	,	,	PUNCT
bjmsr-2255	429	8	a.	a.	PROPN
bjmsr-2255	429	9	,	,	PUNCT
bjmsr-2255	429	10	farhat	farhat	PROPN
bjmsr-2255	429	11	,	,	PUNCT
bjmsr-2255	429	12	k.	k.	PROPN
bjmsr-2255	429	13	,	,	PUNCT
bjmsr-2255	429	14	&	&	CCONJ
bjmsr-2255	429	15	arif	arif	PROPN
bjmsr-2255	429	16	,	,	PUNCT
bjmsr-2255	429	17	i.	i.	PROPN
bjmsr-2255	429	18	(	(	PUNCT
bjmsr-2255	429	19	2020	2020	NUM
bjmsr-2255	429	20	)	)	PUNCT
bjmsr-2255	429	21	.	.	PUNCT
bjmsr-2255	430	1	underlying	underlie	VERB
bjmsr-2255	430	2	factors	factor	NOUN
bjmsr-2255	430	3	influencing	influence	VERB
bjmsr-2255	430	4	consumers	consumer	NOUN
bjmsr-2255	430	5	’	’	PART
bjmsr-2255	430	6	trust	trust	NOUN
bjmsr-2255	430	7	and	and	CCONJ
bjmsr-2255	430	8	loyalty	loyalty	NOUN
bjmsr-2255	430	9	in	in	ADP
bjmsr-2255	430	10	ecommerce	ecommerce	PROPN
bjmsr-2255	430	11	.	.	PUNCT
bjmsr-2255	431	1	business	business	NOUN
bjmsr-2255	431	2	perspectives	perspective	NOUN
bjmsr-2255	431	3	and	and	CCONJ
bjmsr-2255	431	4	research	research	NOUN
bjmsr-2255	431	5	,	,	PUNCT
bjmsr-2255	431	6	8(2	8(2	NUM
bjmsr-2255	431	7	)	)	PUNCT
bjmsr-2255	431	8	,	,	PUNCT
bjmsr-2255	431	9	186–204	186–204	NUM
bjmsr-2255	431	10	.	.	PUNCT
bjmsr-2255	432	1	https://doi.org/10.1177/2278533719887451	https://doi.org/10.1177/2278533719887451	X
bjmsr-2255	432	2	aydin	aydin	PROPN
bjmsr-2255	432	3	,	,	PUNCT
bjmsr-2255	432	4	s.	s.	PROPN
bjmsr-2255	432	5	,	,	PUNCT
bjmsr-2255	432	6	&	&	CCONJ
bjmsr-2255	432	7	özer	özer	NOUN
bjmsr-2255	432	8	,	,	PUNCT
bjmsr-2255	432	9	g.	g.	PROPN
bjmsr-2255	432	10	(	(	PUNCT
bjmsr-2255	432	11	2005	2005	NUM
bjmsr-2255	432	12	)	)	PUNCT
bjmsr-2255	432	13	.	.	PUNCT
bjmsr-2255	433	1	the	the	DET
bjmsr-2255	433	2	analysis	analysis	NOUN
bjmsr-2255	433	3	of	of	ADP
bjmsr-2255	433	4	antecedents	antecedent	NOUN
bjmsr-2255	433	5	of	of	ADP
bjmsr-2255	433	6	customer	customer	NOUN
bjmsr-2255	433	7	loyalty	loyalty	NOUN
bjmsr-2255	433	8	in	in	ADP
bjmsr-2255	433	9	the	the	DET
bjmsr-2255	433	10	turkish	turkish	ADJ
bjmsr-2255	433	11	mobile	mobile	ADJ
bjmsr-2255	433	12	telecommunication	telecommunication	NOUN
bjmsr-2255	433	13	market	market	NOUN
bjmsr-2255	433	14	.	.	PUNCT
bjmsr-2255	434	1	european	european	ADJ
bjmsr-2255	434	2	journal	journal	PROPN
bjmsr-2255	434	3	of	of	ADP
bjmsr-2255	434	4	marketing	marketing	NOUN
bjmsr-2255	434	5	,	,	PUNCT
bjmsr-2255	434	6	39(7/8	39(7/8	NUM
bjmsr-2255	434	7	)	)	PUNCT
bjmsr-2255	434	8	,	,	PUNCT
bjmsr-2255	434	9	910–925	910–925	NUM
bjmsr-2255	434	10	.	.	PUNCT
bjmsr-2255	435	1	https://doi.org/10.1108/03090560510601833	https://doi.org/10.1108/03090560510601833	NOUN
bjmsr-2255	435	2	ayinaddis	ayinaddis	PROPN
bjmsr-2255	435	3	,	,	PUNCT
bjmsr-2255	435	4	s.	s.	PROPN
bjmsr-2255	435	5	g.	g.	PROPN
bjmsr-2255	435	6	(	(	PUNCT
bjmsr-2255	435	7	2023	2023	NUM
bjmsr-2255	435	8	)	)	PUNCT
bjmsr-2255	435	9	.	.	PUNCT
bjmsr-2255	436	1	the	the	DET
bjmsr-2255	436	2	relationship	relationship	NOUN
bjmsr-2255	436	3	between	between	ADP
bjmsr-2255	436	4	service	service	NOUN
bjmsr-2255	436	5	innovation	innovation	NOUN
bjmsr-2255	436	6	,	,	PUNCT
bjmsr-2255	436	7	customer	customer	NOUN
bjmsr-2255	436	8	satisfaction	satisfaction	NOUN
bjmsr-2255	436	9	,	,	PUNCT
bjmsr-2255	436	10	and	and	CCONJ
bjmsr-2255	436	11	loyalty	loyalty	NOUN
bjmsr-2255	436	12	intention	intention	NOUN
bjmsr-2255	436	13	in	in	ADP
bjmsr-2255	436	14	emerging	emerge	VERB
bjmsr-2255	436	15	economies	economy	NOUN
bjmsr-2255	436	16	:	:	PUNCT
bjmsr-2255	436	17	an	an	DET
bjmsr-2255	436	18	evidence	evidence	NOUN
bjmsr-2255	436	19	from	from	ADP
bjmsr-2255	436	20	ethio	ethio	ADJ
bjmsr-2255	436	21	telecom	telecom	NOUN
bjmsr-2255	436	22	.	.	PUNCT
bjmsr-2255	437	1	journal	journal	NOUN
bjmsr-2255	437	2	of	of	ADP
bjmsr-2255	437	3	the	the	DET
bjmsr-2255	437	4	knowledge	knowledge	NOUN
bjmsr-2255	437	5	economy	economy	NOUN
bjmsr-2255	437	6	,	,	PUNCT
bjmsr-2255	437	7	14(4	14(4	NUM
bjmsr-2255	437	8	)	)	PUNCT
bjmsr-2255	437	9	,	,	PUNCT
bjmsr-2255	437	10	4045–4063	4045–4063	NUM
bjmsr-2255	437	11	.	.	PUNCT
bjmsr-2255	438	1	https://doi.org/10.1007/s13132-022-01025-7	https://doi.org/10.1007/s13132-022-01025-7	PROPN
bjmsr-2255	438	2	bahadur	bahadur	PROPN
bjmsr-2255	438	3	,	,	PUNCT
bjmsr-2255	438	4	w.	w.	PROPN
bjmsr-2255	438	5	,	,	PUNCT
bjmsr-2255	438	6	khan	khan	PROPN
bjmsr-2255	438	7	,	,	PUNCT
bjmsr-2255	438	8	a.	a.	PROPN
bjmsr-2255	438	9	n.	n.	PROPN
bjmsr-2255	438	10	,	,	PUNCT
bjmsr-2255	438	11	ali	ali	PROPN
bjmsr-2255	438	12	,	,	PUNCT
bjmsr-2255	438	13	a.	a.	PROPN
bjmsr-2255	438	14	,	,	PUNCT
bjmsr-2255	438	15	&	&	CCONJ
bjmsr-2255	438	16	usman	usman	PROPN
bjmsr-2255	438	17	,	,	PUNCT
bjmsr-2255	438	18	m.	m.	NOUN
bjmsr-2255	438	19	(	(	PUNCT
bjmsr-2255	438	20	2020	2020	NUM
bjmsr-2255	438	21	)	)	PUNCT
bjmsr-2255	438	22	.	.	PUNCT
bjmsr-2255	439	1	investigating	investigate	VERB
bjmsr-2255	439	2	the	the	DET
bjmsr-2255	439	3	effect	effect	NOUN
bjmsr-2255	439	4	of	of	ADP
bjmsr-2255	439	5	employee	employee	NOUN
bjmsr-2255	439	6	empathy	empathy	NOUN
bjmsr-2255	439	7	on	on	ADP
bjmsr-2255	439	8	service	service	NOUN
bjmsr-2255	439	9	loyalty	loyalty	NOUN
bjmsr-2255	439	10	:	:	PUNCT
bjmsr-2255	439	11	the	the	DET
bjmsr-2255	439	12	mediating	mediate	VERB
bjmsr-2255	439	13	role	role	NOUN
bjmsr-2255	439	14	of	of	ADP
bjmsr-2255	439	15	trust	trust	NOUN
bjmsr-2255	439	16	in	in	ADP
bjmsr-2255	439	17	and	and	CCONJ
bjmsr-2255	439	18	satisfaction	satisfaction	VERB
bjmsr-2255	439	19	with	with	ADP
bjmsr-2255	439	20	a	a	DET
bjmsr-2255	439	21	service	service	NOUN
bjmsr-2255	439	22	employee	employee	NOUN
bjmsr-2255	439	23	.	.	PUNCT
bjmsr-2255	440	1	journal	journal	PROPN
bjmsr-2255	440	2	of	of	ADP
bjmsr-2255	440	3	relationship	relationship	NOUN
bjmsr-2255	440	4	marketing	marketing	NOUN
bjmsr-2255	440	5	,	,	PUNCT
bjmsr-2255	440	6	19(3	19(3	NUM
bjmsr-2255	440	7	)	)	PUNCT
bjmsr-2255	440	8	,	,	PUNCT
bjmsr-2255	440	9	229–252	229–252	NUM
bjmsr-2255	440	10	.	.	PUNCT
bjmsr-2255	441	1	https://doi.org/10.1080/15332667.2019.1688598	https://doi.org/10.1080/15332667.2019.1688598	PROPN
bjmsr-2255	441	2	baomar	baomar	PROPN
bjmsr-2255	441	3	,	,	PUNCT
bjmsr-2255	441	4	s.	s.	PROPN
bjmsr-2255	441	5	m.	m.	PROPN
bjmsr-2255	441	6	,	,	PUNCT
bjmsr-2255	441	7	islam	islam	PROPN
bjmsr-2255	441	8	,	,	PUNCT
bjmsr-2255	441	9	m.	m.	PROPN
bjmsr-2255	441	10	k.	k.	PROPN
bjmsr-2255	441	11	,	,	PUNCT
bjmsr-2255	441	12	&	&	CCONJ
bjmsr-2255	441	13	jaaffar	jaaffar	ADV
bjmsr-2255	441	14	,	,	PUNCT
bjmsr-2255	441	15	a.	a.	PROPN
bjmsr-2255	441	16	h.	h.	PROPN
bjmsr-2255	441	17	(	(	PUNCT
bjmsr-2255	441	18	2024	2024	NUM
bjmsr-2255	441	19	)	)	PUNCT
bjmsr-2255	441	20	.	.	PUNCT
bjmsr-2255	442	1	the	the	DET
bjmsr-2255	442	2	influence	influence	NOUN
bjmsr-2255	442	3	of	of	ADP
bjmsr-2255	442	4	emotional	emotional	ADJ
bjmsr-2255	442	5	intelligence	intelligence	NOUN
bjmsr-2255	442	6	and	and	CCONJ
bjmsr-2255	442	7	employee	employee	NOUN
bjmsr-2255	442	8	motivation	motivation	NOUN
bjmsr-2255	442	9	on	on	ADP
bjmsr-2255	442	10	employee	employee	NOUN
bjmsr-2255	442	11	performance	performance	NOUN
bjmsr-2255	442	12	in	in	ADP
bjmsr-2255	442	13	telecommunication	telecommunication	NOUN
bjmsr-2255	442	14	companies	company	NOUN
bjmsr-2255	442	15	in	in	ADP
bjmsr-2255	442	16	the	the	DET
bjmsr-2255	442	17	sultanate	sultanate	NOUN
bjmsr-2255	442	18	of	of	ADP
bjmsr-2255	442	19	oman	oman	PROPN
bjmsr-2255	442	20	.	.	PUNCT
bjmsr-2255	443	1	journal	journal	PROPN
bjmsr-2255	443	2	of	of	ADP
bjmsr-2255	443	3	infrastructure	infrastructure	NOUN
bjmsr-2255	443	4	,	,	PUNCT
bjmsr-2255	443	5	policy	policy	NOUN
bjmsr-2255	443	6	and	and	CCONJ
bjmsr-2255	443	7	development	development	NOUN
bjmsr-2255	443	8	,	,	PUNCT
bjmsr-2255	443	9	8(12	8(12	NUM
bjmsr-2255	443	10	)	)	PUNCT
bjmsr-2255	443	11	,	,	PUNCT
bjmsr-2255	443	12	8648	8648	NUM
bjmsr-2255	443	13	.	.	PUNCT
bjmsr-2255	444	1	https://doi.org/10.24294/jipd.v8i12.8648	https://doi.org/10.24294/jipd.v8i12.8648	NOUN
bjmsr-2255	444	2	belwal	belwal	PROPN
bjmsr-2255	444	3	,	,	PUNCT
bjmsr-2255	444	4	r.	r.	PROPN
bjmsr-2255	444	5	,	,	PUNCT
bjmsr-2255	444	6	&	&	CCONJ
bjmsr-2255	444	7	amireh	amireh	NOUN
bjmsr-2255	444	8	,	,	PUNCT
bjmsr-2255	444	9	m.	m.	NOUN
bjmsr-2255	444	10	(	(	PUNCT
bjmsr-2255	444	11	2018	2018	NUM
bjmsr-2255	444	12	)	)	PUNCT
bjmsr-2255	444	13	.	.	PUNCT
bjmsr-2255	445	1	service	service	NOUN
bjmsr-2255	445	2	quality	quality	NOUN
bjmsr-2255	445	3	and	and	CCONJ
bjmsr-2255	445	4	attitudinal	attitudinal	ADJ
bjmsr-2255	445	5	loyalty	loyalty	NOUN
bjmsr-2255	445	6	:	:	PUNCT
bjmsr-2255	445	7	consumers	consumer	NOUN
bjmsr-2255	445	8	’	'	PUNCT
bjmsr-2255	445	9	perception	perception	NOUN
bjmsr-2255	445	10	of	of	ADP
bjmsr-2255	445	11	two	two	NUM
bjmsr-2255	445	12	major	major	ADJ
bjmsr-2255	445	13	telecommunication	telecommunication	NOUN
bjmsr-2255	445	14	companies	company	NOUN
bjmsr-2255	445	15	in	in	ADP
bjmsr-2255	445	16	oman	oman	PROPN
bjmsr-2255	445	17	.	.	PUNCT
bjmsr-2255	446	1	arab	arab	PROPN
bjmsr-2255	446	2	economic	economic	ADJ
bjmsr-2255	446	3	and	and	CCONJ
bjmsr-2255	446	4	business	business	NOUN
bjmsr-2255	446	5	journal	journal	NOUN
bjmsr-2255	446	6	,	,	PUNCT
bjmsr-2255	446	7	13(2	13(2	PROPN
bjmsr-2255	446	8	)	)	PUNCT
bjmsr-2255	446	9	,	,	PUNCT
bjmsr-2255	446	10	197–208	197–208	NUM
bjmsr-2255	446	11	.	.	PUNCT
bjmsr-2255	447	1	https://doi.org/10.1016/j.aebj.2018.11.003	https://doi.org/10.1016/j.aebj.2018.11.003	NUM
bjmsr-2255	447	2	boonlertvanich	boonlertvanich	NOUN
bjmsr-2255	447	3	,	,	PUNCT
bjmsr-2255	447	4	k.	k.	PROPN
bjmsr-2255	447	5	(	(	PUNCT
bjmsr-2255	447	6	2019	2019	NUM
bjmsr-2255	447	7	)	)	PUNCT
bjmsr-2255	447	8	.	.	PUNCT
bjmsr-2255	448	1	service	service	NOUN
bjmsr-2255	448	2	quality	quality	NOUN
bjmsr-2255	448	3	,	,	PUNCT
bjmsr-2255	448	4	satisfaction	satisfaction	NOUN
bjmsr-2255	448	5	,	,	PUNCT
bjmsr-2255	448	6	trust	trust	NOUN
bjmsr-2255	448	7	,	,	PUNCT
bjmsr-2255	448	8	and	and	CCONJ
bjmsr-2255	448	9	loyalty	loyalty	NOUN
bjmsr-2255	448	10	:	:	PUNCT
bjmsr-2255	448	11	the	the	DET
bjmsr-2255	448	12	moderating	moderate	VERB
bjmsr-2255	448	13	role	role	NOUN
bjmsr-2255	448	14	of	of	ADP
bjmsr-2255	448	15	main	main	ADJ
bjmsr-2255	448	16	-	-	PUNCT
bjmsr-2255	448	17	bank	bank	NOUN
bjmsr-2255	448	18	and	and	CCONJ
bjmsr-2255	448	19	wealth	wealth	NOUN
bjmsr-2255	448	20	status	status	NOUN
bjmsr-2255	448	21	.	.	PUNCT
bjmsr-2255	449	1	international	international	ADJ
bjmsr-2255	449	2	journal	journal	PROPN
bjmsr-2255	449	3	of	of	ADP
bjmsr-2255	449	4	bank	bank	PROPN
bjmsr-2255	449	5	marketing	marketing	NOUN
bjmsr-2255	449	6	,	,	PUNCT
bjmsr-2255	449	7	37(1	37(1	NUM
bjmsr-2255	449	8	)	)	PUNCT
bjmsr-2255	449	9	,	,	PUNCT
bjmsr-2255	449	10	278–302	278–302	NUM
bjmsr-2255	449	11	.	.	PUNCT
bjmsr-2255	450	1	https://doi.org/10.1108/ijbm-02-2018-0021	https://doi.org/10.1108/ijbm-02-2018-0021	PROPN
bjmsr-2255	450	2	chandrasekhar	chandrasekhar	PROPN
bjmsr-2255	450	3	,	,	PUNCT
bjmsr-2255	450	4	n.	n.	NOUN
bjmsr-2255	450	5	,	,	PUNCT
bjmsr-2255	450	6	gupta	gupta	PROPN
bjmsr-2255	450	7	,	,	PUNCT
bjmsr-2255	450	8	s.	s.	PROPN
bjmsr-2255	450	9	,	,	PUNCT
bjmsr-2255	450	10	&	&	CCONJ
bjmsr-2255	450	11	nanda	nanda	PROPN
bjmsr-2255	450	12	,	,	PUNCT
bjmsr-2255	450	13	n.	n.	NOUN
bjmsr-2255	450	14	(	(	PUNCT
bjmsr-2255	450	15	2019	2019	NUM
bjmsr-2255	450	16	)	)	PUNCT
bjmsr-2255	450	17	.	.	PUNCT
bjmsr-2255	451	1	food	food	NOUN
bjmsr-2255	451	2	delivery	delivery	NOUN
bjmsr-2255	451	3	services	service	NOUN
bjmsr-2255	451	4	and	and	CCONJ
bjmsr-2255	451	5	customer	customer	NOUN
bjmsr-2255	451	6	preference	preference	NOUN
bjmsr-2255	451	7	:	:	PUNCT
bjmsr-2255	451	8	a	a	DET
bjmsr-2255	451	9	comparative	comparative	ADJ
bjmsr-2255	451	10	analysis	analysis	NOUN
bjmsr-2255	451	11	.	.	PUNCT
bjmsr-2255	452	1	journal	journal	NOUN
bjmsr-2255	452	2	of	of	ADP
bjmsr-2255	452	3	foodservice	foodservice	NOUN
bjmsr-2255	452	4	business	business	NOUN
bjmsr-2255	452	5	research	research	NOUN
bjmsr-2255	452	6	,	,	PUNCT
bjmsr-2255	452	7	22(4	22(4	NUM
bjmsr-2255	452	8	)	)	PUNCT
bjmsr-2255	452	9	,	,	PUNCT
bjmsr-2255	452	10	375–386	375–386	NUM
bjmsr-2255	452	11	.	.	PUNCT
bjmsr-2255	453	1	https://doi.org/10.1080/15378020.2019.1626208	https://doi.org/10.1080/15378020.2019.1626208	PROPN
bjmsr-2255	454	1	chen	chen	PROPN
bjmsr-2255	454	2	,	,	PUNCT
bjmsr-2255	454	3	y.	y.	PROPN
bjmsr-2255	454	4	,	,	PUNCT
bjmsr-2255	454	5	&	&	CCONJ
bjmsr-2255	454	6	chang	chang	PROPN
bjmsr-2255	454	7	,	,	PUNCT
bjmsr-2255	454	8	c.	c.	PROPN
bjmsr-2255	454	9	(	(	PUNCT
bjmsr-2255	454	10	2012	2012	NUM
bjmsr-2255	454	11	)	)	PUNCT
bjmsr-2255	454	12	.	.	PUNCT
bjmsr-2255	455	1	enhance	enhance	VERB
bjmsr-2255	455	2	green	green	ADJ
bjmsr-2255	455	3	purchase	purchase	NOUN
bjmsr-2255	455	4	intentions	intention	NOUN
bjmsr-2255	455	5	;	;	PUNCT
bjmsr-2255	455	6	the	the	DET
bjmsr-2255	455	7	roles	role	NOUN
bjmsr-2255	455	8	of	of	ADP
bjmsr-2255	455	9	green	green	ADJ
bjmsr-2255	455	10	perceived	perceive	VERB
bjmsr-2255	455	11	value	value	NOUN
bjmsr-2255	455	12	,	,	PUNCT
bjmsr-2255	455	13	green	green	ADJ
bjmsr-2255	455	14	perceived	perceive	VERB
bjmsr-2255	455	15	risk	risk	NOUN
bjmsr-2255	455	16	,	,	PUNCT
bjmsr-2255	455	17	and	and	CCONJ
bjmsr-2255	455	18	green	green	PROPN
bjmsr-2255	455	19	trust	trust	PROPN
bjmsr-2255	455	20	.	.	PUNCT
bjmsr-2255	456	1	management	management	NOUN
bjmsr-2255	456	2	decision	decision	NOUN
bjmsr-2255	456	3	,	,	PUNCT
bjmsr-2255	456	4	50(3	50(3	NUM
bjmsr-2255	456	5	)	)	PUNCT
bjmsr-2255	456	6	,	,	PUNCT
bjmsr-2255	456	7	502–520	502–520	NUM
bjmsr-2255	456	8	.	.	PUNCT
bjmsr-2255	457	1	https://doi.org/10.1108/00251741211216250	https://doi.org/10.1108/00251741211216250	PRON
bjmsr-2255	457	2	chin	chin	PROPN
bjmsr-2255	457	3	,	,	PUNCT
bjmsr-2255	457	4	w.	w.	PROPN
bjmsr-2255	457	5	,	,	PUNCT
bjmsr-2255	457	6	cheah	cheah	PROPN
bjmsr-2255	457	7	,	,	PUNCT
bjmsr-2255	457	8	j.-h	j.-h	PROPN
bjmsr-2255	457	9	.	.	PUNCT
bjmsr-2255	457	10	,	,	PUNCT
bjmsr-2255	457	11	liu	liu	PROPN
bjmsr-2255	457	12	,	,	PUNCT
bjmsr-2255	457	13	y.	y.	PROPN
bjmsr-2255	457	14	,	,	PUNCT
bjmsr-2255	457	15	ting	ting	PROPN
bjmsr-2255	457	16	,	,	PUNCT
bjmsr-2255	457	17	h.	h.	PROPN
bjmsr-2255	457	18	,	,	PUNCT
bjmsr-2255	457	19	lim	lim	PROPN
bjmsr-2255	457	20	,	,	PUNCT
bjmsr-2255	457	21	x.-j	x.-j	PROPN
bjmsr-2255	457	22	.	.	PROPN
bjmsr-2255	457	23	,	,	PUNCT
bjmsr-2255	457	24	&	&	CCONJ
bjmsr-2255	457	25	cham	cham	PROPN
bjmsr-2255	457	26	,	,	PUNCT
bjmsr-2255	457	27	t.	t.	PROPN
bjmsr-2255	457	28	h.	h.	PROPN
bjmsr-2255	457	29	(	(	PUNCT
bjmsr-2255	457	30	2020	2020	NUM
bjmsr-2255	457	31	)	)	PUNCT
bjmsr-2255	457	32	.	.	PUNCT
bjmsr-2255	458	1	demystifying	demystify	VERB
bjmsr-2255	458	2	the	the	DET
bjmsr-2255	458	3	role	role	NOUN
bjmsr-2255	458	4	of	of	ADP
bjmsr-2255	458	5	causal	causal	NOUN
bjmsr-2255	458	6	-	-	PUNCT
bjmsr-2255	458	7	predictive	predictive	NOUN
bjmsr-2255	458	8	modeling	modeling	NOUN
bjmsr-2255	458	9	using	use	VERB
bjmsr-2255	458	10	partial	partial	ADJ
bjmsr-2255	458	11	least	least	ADJ
bjmsr-2255	458	12	squares	square	NOUN
bjmsr-2255	458	13	structural	structural	ADJ
bjmsr-2255	458	14	equation	equation	NOUN
bjmsr-2255	458	15	modeling	modeling	NOUN
bjmsr-2255	458	16	in	in	ADP
bjmsr-2255	458	17	information	information	NOUN
bjmsr-2255	458	18	systems	system	NOUN
bjmsr-2255	458	19	research	research	NOUN
bjmsr-2255	458	20	.	.	PUNCT
bjmsr-2255	459	1	industrial	industrial	ADJ
bjmsr-2255	459	2	management	management	PROPN
bjmsr-2255	459	3	&	&	CCONJ
bjmsr-2255	459	4	data	datum	NOUN
bjmsr-2255	459	5	systems	system	NOUN
bjmsr-2255	459	6	,	,	PUNCT
bjmsr-2255	459	7	120(12	120(12	NUM
bjmsr-2255	459	8	)	)	PUNCT
bjmsr-2255	459	9	,	,	PUNCT
bjmsr-2255	459	10	2161–2209	2161–2209	NUM
bjmsr-2255	459	11	.	.	PUNCT
bjmsr-2255	460	1	https://doi.org/10.1108/imds-10-2019-0529	https://doi.org/10.1108/imds-10-2019-0529	ADV
bjmsr-2255	460	2	chowdhury	chowdhury	PROPN
bjmsr-2255	460	3	,	,	PUNCT
bjmsr-2255	460	4	r.	r.	PROPN
bjmsr-2255	460	5	(	(	PUNCT
bjmsr-2255	460	6	2023	2023	NUM
bjmsr-2255	460	7	)	)	PUNCT
bjmsr-2255	460	8	.	.	PUNCT
bjmsr-2255	461	1	impact	impact	NOUN
bjmsr-2255	461	2	of	of	ADP
bjmsr-2255	461	3	perceived	perceive	VERB
bjmsr-2255	461	4	convenience	convenience	NOUN
bjmsr-2255	461	5	,	,	PUNCT
bjmsr-2255	461	6	service	service	NOUN
bjmsr-2255	461	7	quality	quality	NOUN
bjmsr-2255	461	8	and	and	CCONJ
bjmsr-2255	461	9	security	security	NOUN
bjmsr-2255	461	10	on	on	ADP
bjmsr-2255	461	11	consumers	consumer	NOUN
bjmsr-2255	461	12	’	'	PUNCT
bjmsr-2255	461	13	behavioural	behavioural	ADJ
bjmsr-2255	461	14	intention	intention	NOUN
bjmsr-2255	461	15	towards	towards	ADP
bjmsr-2255	461	16	online	online	ADJ
bjmsr-2255	461	17	food	food	NOUN
bjmsr-2255	461	18	delivery	delivery	NOUN
bjmsr-2255	461	19	services	service	NOUN
bjmsr-2255	461	20	:	:	PUNCT
bjmsr-2255	461	21	the	the	DET
bjmsr-2255	461	22	role	role	NOUN
bjmsr-2255	461	23	of	of	ADP
bjmsr-2255	461	24	attitude	attitude	NOUN
bjmsr-2255	461	25	as	as	ADP
bjmsr-2255	461	26	mediator	mediator	NOUN
bjmsr-2255	461	27	.	.	PUNCT
bjmsr-2255	462	1	sn	sn	PROPN
bjmsr-2255	462	2	business	business	PROPN
bjmsr-2255	462	3	&	&	CCONJ
bjmsr-2255	462	4	economics	economic	NOUN
bjmsr-2255	462	5	,	,	PUNCT
bjmsr-2255	462	6	3(1	3(1	NUM
bjmsr-2255	462	7	)	)	PUNCT
bjmsr-2255	462	8	,	,	PUNCT
bjmsr-2255	462	9	29	29	NUM
bjmsr-2255	462	10	.	.	PUNCT
bjmsr-2255	463	1	https://doi.org/10.1007/s43546-023-00422-7	https://doi.org/10.1007/s43546-023-00422-7	PROPN
bjmsr-2255	463	2	dasanayaka	dasanayaka	NOUN
bjmsr-2255	463	3	,	,	PUNCT
bjmsr-2255	463	4	s.	s.	PROPN
bjmsr-2255	463	5	w.	w.	PROPN
bjmsr-2255	463	6	s.	s.	PROPN
bjmsr-2255	463	7	b.	b.	PROPN
bjmsr-2255	463	8	,	,	PUNCT
bjmsr-2255	463	9	al	al	PROPN
bjmsr-2255	463	10	serhan	serhan	PROPN
bjmsr-2255	463	11	,	,	PUNCT
bjmsr-2255	463	12	o.	o.	PROPN
bjmsr-2255	463	13	,	,	PUNCT
bjmsr-2255	463	14	glambosky	glambosky	PROPN
bjmsr-2255	463	15	,	,	PUNCT
bjmsr-2255	463	16	m.	m.	NOUN
bjmsr-2255	463	17	,	,	PUNCT
bjmsr-2255	463	18	&	&	CCONJ
bjmsr-2255	463	19	gleason	gleason	PROPN
bjmsr-2255	463	20	,	,	PUNCT
bjmsr-2255	463	21	k.	k.	PROPN
bjmsr-2255	463	22	(	(	PUNCT
bjmsr-2255	463	23	2020	2020	NUM
bjmsr-2255	463	24	)	)	PUNCT
bjmsr-2255	463	25	.	.	PUNCT
bjmsr-2255	464	1	the	the	DET
bjmsr-2255	464	2	business	business	NOUN
bjmsr-2255	464	3	-	-	PUNCT
bjmsr-2255	464	4	to	to	ADP
bjmsr-2255	464	5	-	-	PUNCT
bjmsr-2255	464	6	business	business	NOUN
bjmsr-2255	464	7	relationship	relationship	NOUN
bjmsr-2255	464	8	:	:	PUNCT
bjmsr-2255	464	9	examining	examine	VERB
bjmsr-2255	464	10	sri	sri	PROPN
bjmsr-2255	464	11	lankan	lankan	PROPN
bjmsr-2255	464	12	telecommunication	telecommunication	NOUN
bjmsr-2255	464	13	operators	operator	NOUN
bjmsr-2255	464	14	and	and	CCONJ
bjmsr-2255	464	15	vendors	vendor	NOUN
bjmsr-2255	464	16	.	.	PUNCT
bjmsr-2255	465	1	journal	journal	PROPN
bjmsr-2255	465	2	of	of	ADP
bjmsr-2255	465	3	business	business	PROPN
bjmsr-2255	465	4	&	&	CCONJ
bjmsr-2255	465	5	industrial	industrial	ADJ
bjmsr-2255	465	6	marketing	marketing	NOUN
bjmsr-2255	465	7	,	,	PUNCT
bjmsr-2255	465	8	35(6	35(6	NUM
bjmsr-2255	465	9	)	)	PUNCT
bjmsr-2255	465	10	,	,	PUNCT
bjmsr-2255	465	11	1069–1087	1069–1087	NUM
bjmsr-2255	465	12	.	.	PUNCT
bjmsr-2255	466	1	https://doi.org/10.1108/jbim-06-2019-0303	https://doi.org/10.1108/jbim-06-2019-0303	PROPN
bjmsr-2255	466	2	dehghanpouri	dehghanpouri	PROPN
bjmsr-2255	466	3	,	,	PUNCT
bjmsr-2255	466	4	h.	h.	PROPN
bjmsr-2255	466	5	,	,	PUNCT
bjmsr-2255	466	6	soltani	soltani	PROPN
bjmsr-2255	466	7	,	,	PUNCT
bjmsr-2255	466	8	z.	z.	PROPN
bjmsr-2255	466	9	,	,	PUNCT
bjmsr-2255	466	10	&	&	CCONJ
bjmsr-2255	466	11	rostamzadeh	rostamzadeh	PROPN
bjmsr-2255	466	12	,	,	PUNCT
bjmsr-2255	466	13	r.	r.	PROPN
bjmsr-2255	466	14	(	(	PUNCT
bjmsr-2255	466	15	2020	2020	NUM
bjmsr-2255	466	16	)	)	PUNCT
bjmsr-2255	466	17	.	.	PUNCT
bjmsr-2255	467	1	the	the	DET
bjmsr-2255	467	2	impact	impact	NOUN
bjmsr-2255	467	3	of	of	ADP
bjmsr-2255	467	4	trust	trust	NOUN
bjmsr-2255	467	5	,	,	PUNCT
bjmsr-2255	467	6	privacy	privacy	NOUN
bjmsr-2255	467	7	and	and	CCONJ
bjmsr-2255	467	8	quality	quality	NOUN
bjmsr-2255	467	9	of	of	ADP
bjmsr-2255	467	10	service	service	NOUN
bjmsr-2255	467	11	on	on	ADP
bjmsr-2255	467	12	the	the	DET
bjmsr-2255	467	13	success	success	NOUN
bjmsr-2255	467	14	of	of	ADP
bjmsr-2255	467	15	e	e	PROPN
bjmsr-2255	467	16	-	-	NOUN
bjmsr-2255	467	17	crm	crm	NOUN
bjmsr-2255	467	18	:	:	PUNCT
bjmsr-2255	467	19	the	the	DET
bjmsr-2255	467	20	mediating	mediate	VERB
bjmsr-2255	467	21	role	role	NOUN
bjmsr-2255	467	22	of	of	ADP
bjmsr-2255	467	23	customer	customer	NOUN
bjmsr-2255	467	24	satisfaction	satisfaction	NOUN
bjmsr-2255	467	25	.	.	PUNCT
bjmsr-2255	468	1	journal	journal	PROPN
bjmsr-2255	468	2	of	of	ADP
bjmsr-2255	468	3	business	business	PROPN
bjmsr-2255	468	4	&	&	CCONJ
bjmsr-2255	468	5	industrial	industrial	ADJ
bjmsr-2255	468	6	marketing	marketing	NOUN
bjmsr-2255	468	7	,	,	PUNCT
bjmsr-2255	468	8	35(11	35(11	NUM
bjmsr-2255	468	9	)	)	PUNCT
bjmsr-2255	468	10	,	,	PUNCT
bjmsr-2255	468	11	1831–1847	1831–1847	NUM
bjmsr-2255	468	12	.	.	PUNCT
bjmsr-2255	469	1	https://doi.org/10.1108/jbim-07-2019-0325	https://doi.org/10.1108/jbim-07-2019-0325	PROPN
bjmsr-2255	469	2	demir	demir	PROPN
bjmsr-2255	469	3	,	,	PUNCT
bjmsr-2255	469	4	a.	a.	PROPN
bjmsr-2255	469	5	,	,	PUNCT
bjmsr-2255	469	6	budur	budur	ADJ
bjmsr-2255	469	7	,	,	PUNCT
bjmsr-2255	469	8	t.	t.	PROPN
bjmsr-2255	469	9	,	,	PUNCT
bjmsr-2255	469	10	&	&	CCONJ
bjmsr-2255	469	11	heshmati	heshmati	PROPN
bjmsr-2255	469	12	,	,	PUNCT
bjmsr-2255	469	13	a.	a.	NOUN
bjmsr-2255	469	14	(	(	PUNCT
bjmsr-2255	469	15	2021	2021	NUM
bjmsr-2255	469	16	)	)	PUNCT
bjmsr-2255	469	17	.	.	PUNCT
bjmsr-2255	470	1	antecedents	antecedent	NOUN
bjmsr-2255	470	2	of	of	ADP
bjmsr-2255	470	3	trust	trust	NOUN
bjmsr-2255	470	4	,	,	PUNCT
bjmsr-2255	470	5	corporate	corporate	ADJ
bjmsr-2255	470	6	image	image	NOUN
bjmsr-2255	470	7	,	,	PUNCT
bjmsr-2255	470	8	and	and	CCONJ
bjmsr-2255	470	9	switching	switch	VERB
bjmsr-2255	470	10	costs	cost	NOUN
bjmsr-2255	470	11	:	:	PUNCT
bjmsr-2255	470	12	a	a	DET
bjmsr-2255	470	13	case	case	NOUN
bjmsr-2255	470	14	in	in	ADP
bjmsr-2255	470	15	telecommunication	telecommunication	NOUN
bjmsr-2255	470	16	services	service	NOUN
bjmsr-2255	470	17	in	in	ADP
bjmsr-2255	470	18	the	the	DET
bjmsr-2255	470	19	kurdistan	kurdistan	ADJ
bjmsr-2255	470	20	region	region	NOUN
bjmsr-2255	470	21	of	of	ADP
bjmsr-2255	470	22	iraq	iraq	PROPN
bjmsr-2255	470	23	.	.	PUNCT
bjmsr-2255	471	1	international	international	ADJ
bjmsr-2255	471	2	journal	journal	PROPN
bjmsr-2255	471	3	of	of	ADP
bjmsr-2255	471	4	mobile	mobile	ADJ
bjmsr-2255	471	5	communications	communication	NOUN
bjmsr-2255	471	6	,	,	PUNCT
bjmsr-2255	471	7	19(1	19(1	NUM
bjmsr-2255	471	8	)	)	PUNCT
bjmsr-2255	471	9	,	,	PUNCT
bjmsr-2255	471	10	53	53	NUM
bjmsr-2255	471	11	.	.	PUNCT
bjmsr-2255	472	1	https://doi.org/10.1504/ijmc.2021.111892	https://doi.org/10.1504/ijmc.2021.111892	PROPN
bjmsr-2255	472	2	deng	deng	PROPN
bjmsr-2255	472	3	,	,	PUNCT
bjmsr-2255	472	4	z.	z.	PROPN
bjmsr-2255	472	5	,	,	PUNCT
bjmsr-2255	472	6	lu	lu	PROPN
bjmsr-2255	472	7	,	,	PUNCT
bjmsr-2255	472	8	y.	y.	PROPN
bjmsr-2255	472	9	,	,	PUNCT
bjmsr-2255	472	10	wei	wei	PROPN
bjmsr-2255	472	11	,	,	PUNCT
bjmsr-2255	472	12	k.	k.	PROPN
bjmsr-2255	472	13	k.	k.	PROPN
bjmsr-2255	472	14	,	,	PUNCT
bjmsr-2255	472	15	&	&	CCONJ
bjmsr-2255	472	16	zhang	zhang	PROPN
bjmsr-2255	472	17	,	,	PUNCT
bjmsr-2255	472	18	j.	j.	PROPN
bjmsr-2255	472	19	(	(	PUNCT
bjmsr-2255	472	20	2010	2010	NUM
bjmsr-2255	472	21	)	)	PUNCT
bjmsr-2255	472	22	.	.	PUNCT
bjmsr-2255	473	1	understanding	understand	VERB
bjmsr-2255	473	2	customer	customer	NOUN
bjmsr-2255	473	3	satisfaction	satisfaction	NOUN
bjmsr-2255	473	4	and	and	CCONJ
bjmsr-2255	473	5	loyalty	loyalty	NOUN
bjmsr-2255	473	6	:	:	PUNCT
bjmsr-2255	473	7	an	an	DET
bjmsr-2255	473	8	empirical	empirical	ADJ
bjmsr-2255	473	9	study	study	NOUN
bjmsr-2255	473	10	of	of	ADP
bjmsr-2255	473	11	mobile	mobile	ADJ
bjmsr-2255	473	12	instant	instant	ADJ
bjmsr-2255	473	13	messages	message	NOUN
bjmsr-2255	473	14	in	in	ADP
bjmsr-2255	473	15	china	china	PROPN
bjmsr-2255	473	16	.	.	PUNCT
bjmsr-2255	474	1	international	international	ADJ
bjmsr-2255	474	2	journal	journal	PROPN
bjmsr-2255	474	3	of	of	ADP
bjmsr-2255	474	4	information	information	NOUN
bjmsr-2255	474	5	management	management	NOUN
bjmsr-2255	474	6	,	,	PUNCT
bjmsr-2255	474	7	30(4	30(4	NUM
bjmsr-2255	474	8	)	)	PUNCT
bjmsr-2255	474	9	,	,	PUNCT
bjmsr-2255	474	10	289–300	289–300	NUM
bjmsr-2255	474	11	.	.	PUNCT
bjmsr-2255	475	1	https://doi.org/10.1016/j.ijinfomgt.2009.10.001	https://doi.org/10.1016/j.ijinfomgt.2009.10.001	NOUN
bjmsr-2255	475	2	dimitriadis	dimitriadi	NOUN
bjmsr-2255	475	3	,	,	PUNCT
bjmsr-2255	475	4	e.	e.	PROPN
bjmsr-2255	475	5	,	,	PUNCT
bjmsr-2255	475	6	&	&	CCONJ
bjmsr-2255	475	7	zilakaki	zilakaki	PROPN
bjmsr-2255	475	8	,	,	PUNCT
bjmsr-2255	475	9	e.	e.	PROPN
bjmsr-2255	475	10	(	(	PUNCT
bjmsr-2255	475	11	2019	2019	NUM
bjmsr-2255	475	12	)	)	PUNCT
bjmsr-2255	475	13	.	.	PUNCT
bjmsr-2255	476	1	the	the	DET
bjmsr-2255	476	2	effect	effect	NOUN
bjmsr-2255	476	3	of	of	ADP
bjmsr-2255	476	4	corporate	corporate	ADJ
bjmsr-2255	476	5	social	social	ADJ
bjmsr-2255	476	6	responsibility	responsibility	NOUN
bjmsr-2255	476	7	on	on	ADP
bjmsr-2255	476	8	customer	customer	NOUN
bjmsr-2255	476	9	loyalty	loyalty	NOUN
bjmsr-2255	476	10	in	in	ADP
bjmsr-2255	476	11	mobile	mobile	ADJ
bjmsr-2255	476	12	telephone	telephone	NOUN
bjmsr-2255	476	13	companies	company	NOUN
bjmsr-2255	476	14	.	.	PUNCT
bjmsr-2255	477	1	international	international	ADJ
bjmsr-2255	477	2	journal	journal	PROPN
bjmsr-2255	477	3	of	of	ADP
bjmsr-2255	477	4	economics	economic	NOUN
bjmsr-2255	477	5	and	and	CCONJ
bjmsr-2255	477	6	business	business	NOUN
bjmsr-2255	477	7	administration	administration	NOUN
bjmsr-2255	477	8	,	,	PUNCT
bjmsr-2255	477	9	7(4	7(4	NUM
bjmsr-2255	477	10	)	)	PUNCT
bjmsr-2255	477	11	,	,	PUNCT
bjmsr-2255	477	12	433–450	433–450	NUM
bjmsr-2255	477	13	.	.	PUNCT
bjmsr-2255	478	1	https://doi.org/10.35808/ijeba/356	https://doi.org/10.35808/ijeba/356	NOUN
bjmsr-2255	478	2	ehsani	ehsani	PROPN
bjmsr-2255	478	3	,	,	PUNCT
bjmsr-2255	478	4	f.	f.	PROPN
bjmsr-2255	478	5	,	,	PUNCT
bjmsr-2255	478	6	&	&	CCONJ
bjmsr-2255	478	7	hosseini	hosseini	PROPN
bjmsr-2255	478	8	,	,	PUNCT
bjmsr-2255	478	9	m.	m.	NOUN
bjmsr-2255	478	10	(	(	PUNCT
bjmsr-2255	478	11	2023	2023	NUM
bjmsr-2255	478	12	)	)	PUNCT
bjmsr-2255	478	13	.	.	PUNCT
bjmsr-2255	479	1	investigation	investigation	NOUN
bjmsr-2255	479	2	to	to	PART
bjmsr-2255	479	3	determine	determine	VERB
bjmsr-2255	479	4	elements	element	NOUN
bjmsr-2255	479	5	influencing	influence	VERB
bjmsr-2255	479	6	customer	customer	NOUN
bjmsr-2255	479	7	’s	’s	PART
bjmsr-2255	479	8	satisfaction	satisfaction	NOUN
bjmsr-2255	479	9	in	in	ADP
bjmsr-2255	479	10	the	the	DET
bjmsr-2255	479	11	b2c	b2c	ADJ
bjmsr-2255	479	12	electronic	electronic	ADJ
bjmsr-2255	479	13	retailing	retailing	NOUN
bjmsr-2255	479	14	marketplaces	marketplace	NOUN
bjmsr-2255	479	15	.	.	PUNCT
bjmsr-2255	480	1	euromed	eurome	VERB
bjmsr-2255	480	2	journal	journal	PROPN
bjmsr-2255	480	3	of	of	ADP
bjmsr-2255	480	4	business	business	NOUN
bjmsr-2255	480	5	,	,	PUNCT
bjmsr-2255	480	6	18(3	18(3	NUM
bjmsr-2255	480	7	)	)	PUNCT
bjmsr-2255	480	8	,	,	PUNCT
bjmsr-2255	480	9	321–344	321–344	NUM
bjmsr-2255	480	10	.	.	PUNCT
bjmsr-2255	481	1	https://doi.org/10.1108/emjb08-2021-0121	https://doi.org/10.1108/emjb08-2021-0121	PROPN
bjmsr-2255	481	2	eid	eid	PROPN
bjmsr-2255	481	3	,	,	PUNCT
bjmsr-2255	481	4	m.	m.	NOUN
bjmsr-2255	481	5	i.	i.	PROPN
bjmsr-2255	481	6	(	(	PUNCT
bjmsr-2255	481	7	2011	2011	NUM
bjmsr-2255	481	8	)	)	PUNCT
bjmsr-2255	481	9	.	.	PUNCT
bjmsr-2255	482	1	determinants	determinant	NOUN
bjmsr-2255	482	2	of	of	ADP
bjmsr-2255	482	3	e	e	NOUN
bjmsr-2255	482	4	-	-	NOUN
bjmsr-2255	482	5	commerce	commerce	NOUN
bjmsr-2255	482	6	customer	customer	NOUN
bjmsr-2255	482	7	satisfaction	satisfaction	NOUN
bjmsr-2255	482	8	,	,	PUNCT
bjmsr-2255	482	9	trust	trust	NOUN
bjmsr-2255	482	10	,	,	PUNCT
bjmsr-2255	482	11	and	and	CCONJ
bjmsr-2255	482	12	loyalty	loyalty	NOUN
bjmsr-2255	482	13	in	in	ADP
bjmsr-2255	482	14	saudi	saudi	PROPN
bjmsr-2255	482	15	arabia	arabia	PROPN
bjmsr-2255	482	16	.	.	PUNCT
bjmsr-2255	483	1	journal	journal	PROPN
bjmsr-2255	483	2	of	of	ADP
bjmsr-2255	483	3	electronic	electronic	ADJ
bjmsr-2255	483	4	commerce	commerce	NOUN
bjmsr-2255	483	5	research	research	NOUN
bjmsr-2255	483	6	,	,	PUNCT
bjmsr-2255	483	7	12(1	12(1	NUM
bjmsr-2255	483	8	)	)	PUNCT
bjmsr-2255	483	9	,	,	PUNCT
bjmsr-2255	483	10	78–93	78–93	NUM
bjmsr-2255	483	11	.	.	PUNCT
bjmsr-2255	484	1	edeh	edeh	PROPN
bjmsr-2255	484	2	,	,	PUNCT
bjmsr-2255	484	3	f.	f.	PROPN
bjmsr-2255	484	4	o.	o.	PROPN
bjmsr-2255	484	5	,	,	PUNCT
bjmsr-2255	484	6	zayed	zaye	VERB
bjmsr-2255	484	7	,	,	PUNCT
bjmsr-2255	484	8	n.	n.	NOUN
bjmsr-2255	484	9	m.	m.	NOUN
bjmsr-2255	484	10	,	,	PUNCT
bjmsr-2255	484	11	darwish	darwish	PROPN
bjmsr-2255	484	12	,	,	PUNCT
bjmsr-2255	484	13	s.	s.	PROPN
bjmsr-2255	484	14	,	,	PUNCT
bjmsr-2255	484	15	nitsenko	nitsenko	PROPN
bjmsr-2255	484	16	,	,	PUNCT
bjmsr-2255	484	17	v.	v.	PROPN
bjmsr-2255	484	18	,	,	PUNCT
bjmsr-2255	484	19	hanechko	hanechko	PROPN
bjmsr-2255	484	20	,	,	PUNCT
bjmsr-2255	484	21	i.	i.	PROPN
bjmsr-2255	484	22	,	,	PUNCT
bjmsr-2255	484	23	&	&	CCONJ
bjmsr-2255	484	24	islam	islam	PROPN
bjmsr-2255	484	25	,	,	PUNCT
bjmsr-2255	484	26	k.	k.	PROPN
bjmsr-2255	484	27	m.	m.	PROPN
bjmsr-2255	484	28	a.	a.	PROPN
bjmsr-2255	484	29	(	(	PUNCT
bjmsr-2255	484	30	2023	2023	NUM
bjmsr-2255	484	31	)	)	PUNCT
bjmsr-2255	484	32	.	.	PUNCT
bjmsr-2255	485	1	impression	impression	NOUN
bjmsr-2255	485	2	management	management	NOUN
bjmsr-2255	485	3	and	and	CCONJ
bjmsr-2255	485	4	employee	employee	NOUN
bjmsr-2255	485	5	contextual	contextual	ADJ
bjmsr-2255	485	6	performance	performance	NOUN
bjmsr-2255	485	7	in	in	ADP
bjmsr-2255	485	8	service	service	NOUN
bjmsr-2255	485	9	organizations	organization	NOUN
bjmsr-2255	485	10	(	(	PUNCT
bjmsr-2255	485	11	enterprises	enterprise	NOUN
bjmsr-2255	485	12	)	)	PUNCT
bjmsr-2255	485	13	.	.	PUNCT
bjmsr-2255	486	1	emerging	emerge	VERB
bjmsr-2255	486	2	science	science	NOUN
bjmsr-2255	486	3	journal	journal	NOUN
bjmsr-2255	486	4	,	,	PUNCT
bjmsr-2255	486	5	7(2	7(2	NUM
bjmsr-2255	486	6	)	)	PUNCT
bjmsr-2255	486	7	,	,	PUNCT
bjmsr-2255	486	8	366384	366384	NUM
bjmsr-2255	486	9	.	.	PUNCT
bjmsr-2255	487	1	fornell	fornell	PROPN
bjmsr-2255	487	2	,	,	PUNCT
bjmsr-2255	487	3	c.	c.	PROPN
bjmsr-2255	487	4	,	,	PUNCT
bjmsr-2255	487	5	&	&	CCONJ
bjmsr-2255	487	6	larcker	larcker	PROPN
bjmsr-2255	487	7	,	,	PUNCT
bjmsr-2255	487	8	d.	d.	PROPN
bjmsr-2255	487	9	f.	f.	PROPN
bjmsr-2255	487	10	(	(	PUNCT
bjmsr-2255	487	11	1981	1981	NUM
bjmsr-2255	487	12	)	)	PUNCT
bjmsr-2255	487	13	.	.	PUNCT
bjmsr-2255	488	1	evaluating	evaluate	VERB
bjmsr-2255	488	2	structural	structural	ADJ
bjmsr-2255	488	3	equation	equation	NOUN
bjmsr-2255	488	4	models	model	NOUN
bjmsr-2255	488	5	with	with	ADP
bjmsr-2255	488	6	unobservable	unobservable	ADJ
bjmsr-2255	488	7	variables	variable	NOUN
bjmsr-2255	488	8	and	and	CCONJ
bjmsr-2255	488	9	measurement	measurement	NOUN
bjmsr-2255	488	10	hail	hail	NOUN
bjmsr-2255	488	11	et	et	PROPN
bjmsr-2255	488	12	al	al	PROPN
bjmsr-2255	488	13	.	.	PROPN
bjmsr-2255	488	14	,	,	PUNCT
bjmsr-2255	488	15	bangladesh	bangladesh	PROPN
bjmsr-2255	488	16	journal	journal	NOUN
bjmsr-2255	488	17	of	of	ADP
bjmsr-2255	488	18	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	488	19	scientific	scientific	ADJ
bjmsr-2255	488	20	research	research	NOUN
bjmsr-2255	488	21	9(5	9(5	NUM
bjmsr-2255	488	22	)	)	PUNCT
bjmsr-2255	488	23	(	(	PUNCT
bjmsr-2255	488	24	2024	2024	NUM
bjmsr-2255	488	25	)	)	PUNCT
bjmsr-2255	488	26	,	,	PUNCT
bjmsr-2255	488	27	39	39	NUM
bjmsr-2255	488	28	-	-	SYM
bjmsr-2255	488	29	55	55	NUM
bjmsr-2255	488	30	53	53	NUM
bjmsr-2255	488	31	error	error	NOUN
bjmsr-2255	488	32	.	.	PUNCT
bjmsr-2255	489	1	journal	journal	NOUN
bjmsr-2255	489	2	of	of	ADP
bjmsr-2255	489	3	marketing	marketing	NOUN
bjmsr-2255	489	4	research	research	NOUN
bjmsr-2255	489	5	,	,	PUNCT
bjmsr-2255	489	6	18(1	18(1	NUM
bjmsr-2255	489	7	)	)	PUNCT
bjmsr-2255	489	8	,	,	PUNCT
bjmsr-2255	489	9	39	39	NUM
bjmsr-2255	489	10	-	-	SYM
bjmsr-2255	489	11	50	50	NUM
bjmsr-2255	489	12	.	.	PUNCT
bjmsr-2255	490	1	fida	fida	PROPN
bjmsr-2255	490	2	,	,	PUNCT
bjmsr-2255	490	3	b.	b.	PROPN
bjmsr-2255	490	4	a.	a.	PROPN
bjmsr-2255	490	5	,	,	PUNCT
bjmsr-2255	490	6	ahmed	ahmed	PROPN
bjmsr-2255	490	7	,	,	PUNCT
bjmsr-2255	490	8	u.	u.	PROPN
bjmsr-2255	490	9	,	,	PUNCT
bjmsr-2255	490	10	al	al	PROPN
bjmsr-2255	490	11	-	-	PUNCT
bjmsr-2255	490	12	balushi	balushi	PROPN
bjmsr-2255	490	13	,	,	PUNCT
bjmsr-2255	490	14	y.	y.	PROPN
bjmsr-2255	490	15	,	,	PUNCT
bjmsr-2255	490	16	&	&	CCONJ
bjmsr-2255	490	17	singh	singh	PROPN
bjmsr-2255	490	18	,	,	PUNCT
bjmsr-2255	490	19	d.	d.	PROPN
bjmsr-2255	490	20	(	(	PUNCT
bjmsr-2255	490	21	2020	2020	NUM
bjmsr-2255	490	22	)	)	PUNCT
bjmsr-2255	490	23	.	.	PUNCT
bjmsr-2255	491	1	impact	impact	NOUN
bjmsr-2255	491	2	of	of	ADP
bjmsr-2255	491	3	service	service	NOUN
bjmsr-2255	491	4	quality	quality	NOUN
bjmsr-2255	491	5	on	on	ADP
bjmsr-2255	491	6	customer	customer	NOUN
bjmsr-2255	491	7	loyalty	loyalty	NOUN
bjmsr-2255	491	8	and	and	CCONJ
bjmsr-2255	491	9	customer	customer	NOUN
bjmsr-2255	491	10	satisfaction	satisfaction	NOUN
bjmsr-2255	491	11	in	in	ADP
bjmsr-2255	491	12	islamic	islamic	ADJ
bjmsr-2255	491	13	banks	bank	NOUN
bjmsr-2255	491	14	in	in	ADP
bjmsr-2255	491	15	the	the	DET
bjmsr-2255	491	16	sultanate	sultanate	NOUN
bjmsr-2255	491	17	of	of	ADP
bjmsr-2255	491	18	oman	oman	NOUN
bjmsr-2255	491	19	.	.	PUNCT
bjmsr-2255	492	1	sage	sage	NOUN
bjmsr-2255	492	2	open	open	ADJ
bjmsr-2255	492	3	,	,	PUNCT
bjmsr-2255	492	4	10(2	10(2	NUM
bjmsr-2255	492	5	)	)	PUNCT
bjmsr-2255	492	6	,	,	PUNCT
bjmsr-2255	492	7	1–10	1–10	NOUN
bjmsr-2255	492	8	.	.	PUNCT
bjmsr-2255	493	1	https://doi.org/10.1177/2158244020919517	https://doi.org/10.1177/2158244020919517	X
bjmsr-2255	493	2	franke	franke	PROPN
bjmsr-2255	493	3	,	,	PUNCT
bjmsr-2255	493	4	g.	g.	PROPN
bjmsr-2255	493	5	,	,	PUNCT
bjmsr-2255	493	6	&	&	CCONJ
bjmsr-2255	493	7	sarstedt	sarstedt	PROPN
bjmsr-2255	493	8	,	,	PUNCT
bjmsr-2255	493	9	m.	m.	NOUN
bjmsr-2255	493	10	(	(	PUNCT
bjmsr-2255	493	11	2019	2019	NUM
bjmsr-2255	493	12	)	)	PUNCT
bjmsr-2255	493	13	.	.	PUNCT
bjmsr-2255	494	1	heuristics	heuristic	NOUN
bjmsr-2255	494	2	versus	versus	ADP
bjmsr-2255	494	3	statistics	statistic	NOUN
bjmsr-2255	494	4	in	in	ADP
bjmsr-2255	494	5	discriminant	discriminant	ADJ
bjmsr-2255	494	6	validity	validity	NOUN
bjmsr-2255	494	7	testing	testing	NOUN
bjmsr-2255	494	8	:	:	PUNCT
bjmsr-2255	494	9	a	a	DET
bjmsr-2255	494	10	comparison	comparison	NOUN
bjmsr-2255	494	11	of	of	ADP
bjmsr-2255	494	12	four	four	NUM
bjmsr-2255	494	13	procedures	procedure	NOUN
bjmsr-2255	494	14	.	.	PUNCT
bjmsr-2255	495	1	internet	internet	NOUN
bjmsr-2255	495	2	research	research	NOUN
bjmsr-2255	495	3	,	,	PUNCT
bjmsr-2255	495	4	29(3	29(3	NUM
bjmsr-2255	495	5	)	)	PUNCT
bjmsr-2255	495	6	,	,	PUNCT
bjmsr-2255	495	7	430–447	430–447	NUM
bjmsr-2255	495	8	.	.	PUNCT
bjmsr-2255	496	1	https://doi.org/10.1108/intr-12-2017-0515	https://doi.org/10.1108/intr-12-2017-0515	NOUN
bjmsr-2255	496	2	grönroos	grönroo	NOUN
bjmsr-2255	496	3	,	,	PUNCT
bjmsr-2255	496	4	c.	c.	PROPN
bjmsr-2255	496	5	(	(	PUNCT
bjmsr-2255	496	6	1984	1984	NUM
bjmsr-2255	496	7	)	)	PUNCT
bjmsr-2255	496	8	.	.	PUNCT
bjmsr-2255	497	1	a	a	DET
bjmsr-2255	497	2	service	service	NOUN
bjmsr-2255	497	3	quality	quality	NOUN
bjmsr-2255	497	4	model	model	NOUN
bjmsr-2255	497	5	and	and	CCONJ
bjmsr-2255	497	6	its	its	PRON
bjmsr-2255	497	7	marketing	marketing	NOUN
bjmsr-2255	497	8	implications	implication	NOUN
bjmsr-2255	497	9	.	.	PUNCT
bjmsr-2255	498	1	european	european	ADJ
bjmsr-2255	498	2	journal	journal	PROPN
bjmsr-2255	498	3	of	of	ADP
bjmsr-2255	498	4	marketing	marketing	NOUN
bjmsr-2255	498	5	,	,	PUNCT
bjmsr-2255	498	6	18(4	18(4	NUM
bjmsr-2255	498	7	)	)	PUNCT
bjmsr-2255	498	8	,	,	PUNCT
bjmsr-2255	498	9	36	36	NUM
bjmsr-2255	498	10	–	–	SYM
bjmsr-2255	498	11	44	44	NUM
bjmsr-2255	498	12	.	.	PUNCT
bjmsr-2255	498	13	https://doi.org/10.1108/eum0000000004784	https://doi.org/10.1108/eum0000000004784	NOUN
bjmsr-2255	498	14	gupta	gupta	PROPN
bjmsr-2255	498	15	,	,	PUNCT
bjmsr-2255	498	16	p.	p.	NOUN
bjmsr-2255	498	17	,	,	PUNCT
bjmsr-2255	498	18	seetharaman	seetharaman	NOUN
bjmsr-2255	498	19	,	,	PUNCT
bjmsr-2255	498	20	a.	a.	NOUN
bjmsr-2255	498	21	,	,	PUNCT
bjmsr-2255	498	22	&	&	CCONJ
bjmsr-2255	498	23	raj	raj	PROPN
bjmsr-2255	498	24	,	,	PUNCT
bjmsr-2255	498	25	j.	j.	PROPN
bjmsr-2255	498	26	r.	r.	PROPN
bjmsr-2255	498	27	(	(	PUNCT
bjmsr-2255	498	28	2013	2013	NUM
bjmsr-2255	498	29	)	)	PUNCT
bjmsr-2255	498	30	.	.	PUNCT
bjmsr-2255	499	1	the	the	DET
bjmsr-2255	499	2	usage	usage	NOUN
bjmsr-2255	499	3	and	and	CCONJ
bjmsr-2255	499	4	adoption	adoption	NOUN
bjmsr-2255	499	5	of	of	ADP
bjmsr-2255	499	6	cloud	cloud	NOUN
bjmsr-2255	499	7	computing	computing	NOUN
bjmsr-2255	499	8	by	by	ADP
bjmsr-2255	499	9	small	small	ADJ
bjmsr-2255	499	10	and	and	CCONJ
bjmsr-2255	499	11	medium	medium	ADJ
bjmsr-2255	499	12	businesses	business	NOUN
bjmsr-2255	499	13	.	.	PUNCT
bjmsr-2255	500	1	international	international	ADJ
bjmsr-2255	500	2	journal	journal	PROPN
bjmsr-2255	500	3	of	of	ADP
bjmsr-2255	500	4	information	information	NOUN
bjmsr-2255	500	5	management	management	NOUN
bjmsr-2255	500	6	,	,	PUNCT
bjmsr-2255	500	7	33(5	33(5	NUM
bjmsr-2255	500	8	)	)	PUNCT
bjmsr-2255	500	9	,	,	PUNCT
bjmsr-2255	500	10	861–874	861–874	NUM
bjmsr-2255	500	11	.	.	PUNCT
bjmsr-2255	501	1	https://doi.org/10.1016/j.ijinfomgt.2013.07.001	https://doi.org/10.1016/j.ijinfomgt.2013.07.001	VERB
bjmsr-2255	501	2	hair	hair	NOUN
bjmsr-2255	501	3	,	,	PUNCT
bjmsr-2255	501	4	j.	j.	PROPN
bjmsr-2255	501	5	f.	f.	PROPN
bjmsr-2255	501	6	,	,	PUNCT
bjmsr-2255	501	7	hult	hult	PROPN
bjmsr-2255	501	8	,	,	PUNCT
bjmsr-2255	501	9	g.	g.	PROPN
bjmsr-2255	501	10	t.	t.	PROPN
bjmsr-2255	501	11	m.	m.	PROPN
bjmsr-2255	501	12	,	,	PUNCT
bjmsr-2255	501	13	ringle	ringle	PROPN
bjmsr-2255	501	14	,	,	PUNCT
bjmsr-2255	501	15	c.	c.	PROPN
bjmsr-2255	501	16	m.	m.	PROPN
bjmsr-2255	501	17	,	,	PUNCT
bjmsr-2255	501	18	&	&	CCONJ
bjmsr-2255	501	19	sarstedt	sarstedt	NOUN
bjmsr-2255	501	20	,	,	PUNCT
bjmsr-2255	501	21	m.	m.	NOUN
bjmsr-2255	501	22	(	(	PUNCT
bjmsr-2255	501	23	2017	2017	NUM
bjmsr-2255	501	24	)	)	PUNCT
bjmsr-2255	501	25	.	.	PUNCT
bjmsr-2255	502	1	a	a	DET
bjmsr-2255	502	2	primer	primer	NOUN
bjmsr-2255	502	3	on	on	ADP
bjmsr-2255	502	4	partial	partial	ADJ
bjmsr-2255	502	5	least	least	ADJ
bjmsr-2255	502	6	squares	square	NOUN
bjmsr-2255	502	7	structural	structural	ADJ
bjmsr-2255	502	8	equation	equation	NOUN
bjmsr-2255	502	9	modeling	modeling	NOUN
bjmsr-2255	502	10	(	(	PUNCT
bjmsr-2255	502	11	pls	pls	INTJ
bjmsr-2255	502	12	-	-	PUNCT
bjmsr-2255	502	13	sem	sem	NOUN
bjmsr-2255	502	14	)	)	PUNCT
bjmsr-2255	502	15	(	(	PUNCT
bjmsr-2255	502	16	2nd	2nd	NOUN
bjmsr-2255	502	17	ed	ed	NOUN
bjmsr-2255	502	18	.	.	PUNCT
bjmsr-2255	502	19	)	)	PUNCT
bjmsr-2255	502	20	.	.	PUNCT
bjmsr-2255	503	1	sage	sage	NOUN
bjmsr-2255	503	2	publications	publication	NOUN
bjmsr-2255	503	3	,	,	PUNCT
bjmsr-2255	503	4	inc	inc	PROPN
bjmsr-2255	503	5	.	.	PROPN
bjmsr-2255	503	6	henseler	henseler	PROPN
bjmsr-2255	503	7	,	,	PUNCT
bjmsr-2255	503	8	j.	j.	PROPN
bjmsr-2255	503	9	,	,	PUNCT
bjmsr-2255	503	10	ringle	ringle	PROPN
bjmsr-2255	503	11	,	,	PUNCT
bjmsr-2255	503	12	c.	c.	PROPN
bjmsr-2255	503	13	m.	m.	PROPN
bjmsr-2255	503	14	,	,	PUNCT
bjmsr-2255	503	15	&	&	CCONJ
bjmsr-2255	503	16	sarstedt	sarstedt	NOUN
bjmsr-2255	503	17	,	,	PUNCT
bjmsr-2255	503	18	m.	m.	NOUN
bjmsr-2255	503	19	(	(	PUNCT
bjmsr-2255	503	20	2015	2015	NUM
bjmsr-2255	503	21	)	)	PUNCT
bjmsr-2255	503	22	.	.	PUNCT
bjmsr-2255	504	1	a	a	DET
bjmsr-2255	504	2	new	new	ADJ
bjmsr-2255	504	3	criterion	criterion	NOUN
bjmsr-2255	504	4	for	for	ADP
bjmsr-2255	504	5	assessing	assess	VERB
bjmsr-2255	504	6	discriminant	discriminant	ADJ
bjmsr-2255	504	7	validity	validity	NOUN
bjmsr-2255	504	8	in	in	ADP
bjmsr-2255	504	9	variance	variance	NOUN
bjmsr-2255	504	10	-	-	PUNCT
bjmsr-2255	504	11	based	base	VERB
bjmsr-2255	504	12	structural	structural	ADJ
bjmsr-2255	504	13	equation	equation	NOUN
bjmsr-2255	504	14	modeling	modeling	NOUN
bjmsr-2255	504	15	.	.	PUNCT
bjmsr-2255	505	1	journal	journal	NOUN
bjmsr-2255	505	2	of	of	ADP
bjmsr-2255	505	3	the	the	DET
bjmsr-2255	505	4	academy	academy	NOUN
bjmsr-2255	505	5	of	of	ADP
bjmsr-2255	505	6	marketing	marketing	NOUN
bjmsr-2255	505	7	science	science	NOUN
bjmsr-2255	505	8	,	,	PUNCT
bjmsr-2255	505	9	43(1	43(1	NOUN
bjmsr-2255	505	10	)	)	PUNCT
bjmsr-2255	505	11	,	,	PUNCT
bjmsr-2255	505	12	115–135	115–135	NUM
bjmsr-2255	505	13	.	.	PUNCT
bjmsr-2255	506	1	https://doi.org/10.1007/s11747-014-0403-8	https://doi.org/10.1007/s11747-014-0403-8	NUM
bjmsr-2255	506	2	islam	islam	PROPN
bjmsr-2255	506	3	,	,	PUNCT
bjmsr-2255	506	4	k.	k.	PROPN
bjmsr-2255	506	5	m.	m.	PROPN
bjmsr-2255	506	6	a.	a.	PROPN
bjmsr-2255	506	7	,	,	PUNCT
bjmsr-2255	506	8	bari	bari	NOUN
bjmsr-2255	506	9	,	,	PUNCT
bjmsr-2255	506	10	m.	m.	NOUN
bjmsr-2255	506	11	f.	f.	PROPN
bjmsr-2255	506	12	,	,	PUNCT
bjmsr-2255	506	13	al	al	PROPN
bjmsr-2255	506	14	-	-	PUNCT
bjmsr-2255	506	15	kharusi	kharusi	PROPN
bjmsr-2255	506	16	,	,	PUNCT
bjmsr-2255	506	17	s.	s.	PROPN
bjmsr-2255	506	18	,	,	PUNCT
bjmsr-2255	506	19	bhuiyan	bhuiyan	PROPN
bjmsr-2255	506	20	,	,	PUNCT
bjmsr-2255	506	21	a.	a.	PROPN
bjmsr-2255	506	22	b.	b.	PROPN
bjmsr-2255	506	23	,	,	PUNCT
bjmsr-2255	506	24	&	&	CCONJ
bjmsr-2255	506	25	faisal	faisal	PROPN
bjmsr-2255	506	26	-	-	PUNCT
bjmsr-2255	506	27	e	e	PROPN
bjmsr-2255	506	28	-	-	ADJ
bjmsr-2255	506	29	alam	alam	ADJ
bjmsr-2255	506	30	,	,	PUNCT
bjmsr-2255	506	31	m.	m.	NOUN
bjmsr-2255	506	32	(	(	PUNCT
bjmsr-2255	506	33	2023	2023	NUM
bjmsr-2255	506	34	)	)	PUNCT
bjmsr-2255	506	35	.	.	PUNCT
bjmsr-2255	507	1	impact	impact	NOUN
bjmsr-2255	507	2	of	of	ADP
bjmsr-2255	507	3	transformational	transformational	ADJ
bjmsr-2255	507	4	leadership	leadership	NOUN
bjmsr-2255	507	5	,	,	PUNCT
bjmsr-2255	507	6	human	human	ADJ
bjmsr-2255	507	7	capital	capital	NOUN
bjmsr-2255	507	8	,	,	PUNCT
bjmsr-2255	507	9	and	and	CCONJ
bjmsr-2255	507	10	job	job	NOUN
bjmsr-2255	507	11	satisfaction	satisfaction	NOUN
bjmsr-2255	507	12	on	on	ADP
bjmsr-2255	507	13	organizational	organizational	ADJ
bjmsr-2255	507	14	performance	performance	NOUN
bjmsr-2255	507	15	in	in	ADP
bjmsr-2255	507	16	the	the	DET
bjmsr-2255	507	17	manufacturing	manufacturing	NOUN
bjmsr-2255	507	18	industry	industry	NOUN
bjmsr-2255	507	19	.	.	PUNCT
bjmsr-2255	508	1	problems	problem	NOUN
bjmsr-2255	508	2	and	and	CCONJ
bjmsr-2255	508	3	perspectives	perspective	NOUN
bjmsr-2255	508	4	in	in	ADP
bjmsr-2255	508	5	management	management	NOUN
bjmsr-2255	508	6	,	,	PUNCT
bjmsr-2255	508	7	21(3	21(3	NUM
bjmsr-2255	508	8	)	)	PUNCT
bjmsr-2255	508	9	,	,	PUNCT
bjmsr-2255	508	10	382	382	NUM
bjmsr-2255	508	11	-	-	SYM
bjmsr-2255	508	12	392	392	NUM
bjmsr-2255	508	13	.	.	PUNCT
bjmsr-2255	509	1	jahan	jahan	PROPN
bjmsr-2255	509	2	,	,	PUNCT
bjmsr-2255	509	3	s.	s.	PROPN
bjmsr-2255	509	4	(	(	PUNCT
bjmsr-2255	509	5	2023	2023	NUM
bjmsr-2255	509	6	)	)	PUNCT
bjmsr-2255	509	7	.	.	PUNCT
bjmsr-2255	510	1	a	a	DET
bjmsr-2255	510	2	study	study	NOUN
bjmsr-2255	510	3	on	on	ADP
bjmsr-2255	510	4	electronic	electronic	ADJ
bjmsr-2255	510	5	human	human	ADJ
bjmsr-2255	510	6	resource	resource	NOUN
bjmsr-2255	510	7	management	management	NOUN
bjmsr-2255	510	8	(	(	PUNCT
bjmsr-2255	510	9	e	e	PROPN
bjmsr-2255	510	10	-	-	NOUN
bjmsr-2255	510	11	hrm	hrm	ADJ
bjmsr-2255	510	12	)	)	PUNCT
bjmsr-2255	510	13	practices	practice	NOUN
bjmsr-2255	510	14	in	in	ADP
bjmsr-2255	510	15	apex	apex	PROPN
bjmsr-2255	510	16	footwear	footwear	PROPN
bjmsr-2255	510	17	limited	limited	PROPN
bjmsr-2255	510	18	.	.	PUNCT
bjmsr-2255	511	1	bangladesh	bangladesh	PROPN
bjmsr-2255	511	2	journal	journal	PROPN
bjmsr-2255	511	3	of	of	ADP
bjmsr-2255	511	4	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	511	5	scientific	scientific	ADJ
bjmsr-2255	511	6	research	research	NOUN
bjmsr-2255	511	7	,	,	PUNCT
bjmsr-2255	511	8	8(1	8(1	NOUN
bjmsr-2255	511	9	)	)	PUNCT
bjmsr-2255	511	10	,	,	PUNCT
bjmsr-2255	511	11	27	27	NUM
bjmsr-2255	511	12	-	-	SYM
bjmsr-2255	511	13	33	33	NUM
bjmsr-2255	511	14	.	.	PUNCT
bjmsr-2255	512	1	https://doi.org/10.46281/bjmsr.v8i1.2162	https://doi.org/10.46281/bjmsr.v8i1.2162	PROPN
bjmsr-2255	512	2	kala	kala	PROPN
bjmsr-2255	512	3	,	,	PUNCT
bjmsr-2255	512	4	d.	d.	PROPN
bjmsr-2255	512	5	,	,	PUNCT
bjmsr-2255	512	6	shanker	shanker	PROPN
bjmsr-2255	512	7	chaubey	chaubey	PROPN
bjmsr-2255	512	8	,	,	PUNCT
bjmsr-2255	512	9	d.	d.	PROPN
bjmsr-2255	512	10	,	,	PUNCT
bjmsr-2255	512	11	kumar	kumar	PROPN
bjmsr-2255	512	12	meet	meet	PROPN
bjmsr-2255	512	13	,	,	PUNCT
bjmsr-2255	512	14	r.	r.	PROPN
bjmsr-2255	512	15	,	,	PUNCT
bjmsr-2255	512	16	&	&	CCONJ
bjmsr-2255	512	17	samed	samed	PROPN
bjmsr-2255	512	18	al	al	PROPN
bjmsr-2255	512	19	-	-	PUNCT
bjmsr-2255	512	20	adwan	adwan	PROPN
bjmsr-2255	512	21	,	,	PUNCT
bjmsr-2255	512	22	a.	a.	NOUN
bjmsr-2255	512	23	(	(	PUNCT
bjmsr-2255	512	24	2024	2024	NUM
bjmsr-2255	512	25	)	)	PUNCT
bjmsr-2255	512	26	.	.	PUNCT
bjmsr-2255	513	1	impact	impact	NOUN
bjmsr-2255	513	2	of	of	ADP
bjmsr-2255	513	3	user	user	NOUN
bjmsr-2255	513	4	satisfaction	satisfaction	NOUN
bjmsr-2255	513	5	with	with	ADP
bjmsr-2255	513	6	egovernment	egovernment	NOUN
bjmsr-2255	513	7	services	service	NOUN
bjmsr-2255	513	8	on	on	ADP
bjmsr-2255	513	9	continuance	continuance	NOUN
bjmsr-2255	513	10	use	use	NOUN
bjmsr-2255	513	11	intention	intention	NOUN
bjmsr-2255	513	12	and	and	CCONJ
bjmsr-2255	513	13	citizen	citizen	NOUN
bjmsr-2255	513	14	trust	trust	NOUN
bjmsr-2255	513	15	using	use	VERB
bjmsr-2255	513	16	tam	tam	PROPN
bjmsr-2255	513	17	-	-	PUNCT
bjmsr-2255	513	18	issm	issm	NOUN
bjmsr-2255	513	19	framework	framework	NOUN
bjmsr-2255	513	20	.	.	PUNCT
bjmsr-2255	514	1	interdisciplinary	interdisciplinary	ADJ
bjmsr-2255	514	2	journal	journal	NOUN
bjmsr-2255	514	3	of	of	ADP
bjmsr-2255	514	4	information	information	NOUN
bjmsr-2255	514	5	,	,	PUNCT
bjmsr-2255	514	6	knowledge	knowledge	NOUN
bjmsr-2255	514	7	,	,	PUNCT
bjmsr-2255	514	8	and	and	CCONJ
bjmsr-2255	514	9	management	management	NOUN
bjmsr-2255	514	10	,	,	PUNCT
bjmsr-2255	514	11	19	19	NUM
bjmsr-2255	514	12	,	,	PUNCT
bjmsr-2255	514	13	1–22	1–22	NOUN
bjmsr-2255	514	14	.	.	PUNCT
bjmsr-2255	515	1	https://doi.org/10.28945/5248	https://doi.org/10.28945/5248	PROPN
bjmsr-2255	515	2	kasiri	kasiri	PROPN
bjmsr-2255	515	3	,	,	PUNCT
bjmsr-2255	515	4	l.	l.	PROPN
bjmsr-2255	515	5	a.	a.	PROPN
bjmsr-2255	515	6	,	,	PUNCT
bjmsr-2255	515	7	guan	guan	PROPN
bjmsr-2255	515	8	cheng	cheng	PROPN
bjmsr-2255	515	9	,	,	PUNCT
bjmsr-2255	515	10	k.	k.	PROPN
bjmsr-2255	515	11	t.	t.	PROPN
bjmsr-2255	515	12	,	,	PUNCT
bjmsr-2255	515	13	sambasivan	sambasivan	NOUN
bjmsr-2255	515	14	,	,	PUNCT
bjmsr-2255	515	15	m.	m.	NOUN
bjmsr-2255	515	16	,	,	PUNCT
bjmsr-2255	515	17	&	&	CCONJ
bjmsr-2255	515	18	sidin	sidin	VERB
bjmsr-2255	515	19	,	,	PUNCT
bjmsr-2255	515	20	s.	s.	PROPN
bjmsr-2255	515	21	m.	m.	PROPN
bjmsr-2255	515	22	(	(	PUNCT
bjmsr-2255	515	23	2017	2017	NUM
bjmsr-2255	515	24	)	)	PUNCT
bjmsr-2255	515	25	.	.	PUNCT
bjmsr-2255	516	1	integration	integration	NOUN
bjmsr-2255	516	2	of	of	ADP
bjmsr-2255	516	3	standardization	standardization	NOUN
bjmsr-2255	516	4	and	and	CCONJ
bjmsr-2255	516	5	customization	customization	NOUN
bjmsr-2255	516	6	:	:	PUNCT
bjmsr-2255	516	7	impact	impact	NOUN
bjmsr-2255	516	8	on	on	ADP
bjmsr-2255	516	9	service	service	NOUN
bjmsr-2255	516	10	quality	quality	NOUN
bjmsr-2255	516	11	,	,	PUNCT
bjmsr-2255	516	12	customer	customer	NOUN
bjmsr-2255	516	13	satisfaction	satisfaction	NOUN
bjmsr-2255	516	14	,	,	PUNCT
bjmsr-2255	516	15	and	and	CCONJ
bjmsr-2255	516	16	loyalty	loyalty	NOUN
bjmsr-2255	516	17	.	.	PUNCT
bjmsr-2255	517	1	journal	journal	NOUN
bjmsr-2255	517	2	of	of	ADP
bjmsr-2255	517	3	retailing	retailing	NOUN
bjmsr-2255	517	4	and	and	CCONJ
bjmsr-2255	517	5	consumer	consumer	NOUN
bjmsr-2255	517	6	services	service	NOUN
bjmsr-2255	517	7	,	,	PUNCT
bjmsr-2255	517	8	35	35	NUM
bjmsr-2255	517	9	,	,	PUNCT
bjmsr-2255	517	10	91–97	91–97	NUM
bjmsr-2255	517	11	.	.	PUNCT
bjmsr-2255	518	1	https://doi.org/10.1016/j.jretconser.2016.11.007	https://doi.org/10.1016/j.jretconser.2016.11.007	PROPN
bjmsr-2255	518	2	khalikussabir	khalikussabir	PROPN
bjmsr-2255	518	3	,	,	PUNCT
bjmsr-2255	518	4	k.	k.	PROPN
bjmsr-2255	518	5	,	,	PUNCT
bjmsr-2255	518	6	waris	waris	PROPN
bjmsr-2255	518	7	,	,	PUNCT
bjmsr-2255	518	8	a.	a.	PROPN
bjmsr-2255	518	9	,	,	PUNCT
bjmsr-2255	518	10	&	&	CCONJ
bjmsr-2255	518	11	wahono	wahono	PROPN
bjmsr-2255	518	12	,	,	PUNCT
bjmsr-2255	518	13	b.	b.	PROPN
bjmsr-2255	518	14	(	(	PUNCT
bjmsr-2255	518	15	2022	2022	NUM
bjmsr-2255	518	16	)	)	PUNCT
bjmsr-2255	518	17	.	.	PUNCT
bjmsr-2255	519	1	perceived	perceive	VERB
bjmsr-2255	519	2	price	price	NOUN
bjmsr-2255	519	3	,	,	PUNCT
bjmsr-2255	519	4	etrust	etrust	NOUN
bjmsr-2255	519	5	,	,	PUNCT
bjmsr-2255	519	6	esatisfaction	esatisfaction	NOUN
bjmsr-2255	519	7	,	,	PUNCT
bjmsr-2255	519	8	and	and	CCONJ
bjmsr-2255	519	9	online	online	ADV
bjmsr-2255	519	10	repurchase	repurchase	NOUN
bjmsr-2255	519	11	intention	intention	NOUN
bjmsr-2255	519	12	:	:	PUNCT
bjmsr-2255	519	13	a	a	DET
bjmsr-2255	519	14	study	study	NOUN
bjmsr-2255	519	15	of	of	ADP
bjmsr-2255	519	16	young	young	ADJ
bjmsr-2255	519	17	online	online	ADJ
bjmsr-2255	519	18	consumer	consumer	NOUN
bjmsr-2255	519	19	behavior	behavior	NOUN
bjmsr-2255	519	20	.	.	PUNCT
bjmsr-2255	520	1	jema	jema	NOUN
bjmsr-2255	520	2	:	:	PUNCT
bjmsr-2255	521	1	jurnal	jurnal	ADJ
bjmsr-2255	521	2	ilmiah	ilmiah	PROPN
bjmsr-2255	521	3	bidang	bidang	PROPN
bjmsr-2255	521	4	akuntansi	akuntansi	PROPN
bjmsr-2255	521	5	dan	dan	PROPN
bjmsr-2255	521	6	manajemen	manajemen	PROPN
bjmsr-2255	521	7	,	,	PUNCT
bjmsr-2255	521	8	19(1	19(1	NUM
bjmsr-2255	521	9	)	)	PUNCT
bjmsr-2255	521	10	,	,	PUNCT
bjmsr-2255	521	11	77	77	NUM
bjmsr-2255	521	12	–	–	SYM
bjmsr-2255	521	13	96	96	NUM
bjmsr-2255	521	14	.	.	PUNCT
bjmsr-2255	522	1	https://doi.org/10.31106/jema.v19i1.11218	https://doi.org/10.31106/jema.v19i1.11218	PROPN
bjmsr-2255	522	2	khan	khan	PROPN
bjmsr-2255	522	3	,	,	PUNCT
bjmsr-2255	522	4	m.	m.	NOUN
bjmsr-2255	522	5	,	,	PUNCT
bjmsr-2255	522	6	hassan	hassan	PROPN
bjmsr-2255	522	7	,	,	PUNCT
bjmsr-2255	522	8	a.	a.	PROPN
bjmsr-2255	522	9	,	,	PUNCT
bjmsr-2255	522	10	harrison	harrison	PROPN
bjmsr-2255	522	11	,	,	PUNCT
bjmsr-2255	522	12	c.	c.	PROPN
bjmsr-2255	522	13	,	,	PUNCT
bjmsr-2255	522	14	&	&	CCONJ
bjmsr-2255	522	15	tarbert	tarbert	PROPN
bjmsr-2255	522	16	,	,	PUNCT
bjmsr-2255	522	17	h.	h.	PROPN
bjmsr-2255	522	18	(	(	PUNCT
bjmsr-2255	522	19	2020	2020	NUM
bjmsr-2255	522	20	)	)	PUNCT
bjmsr-2255	522	21	.	.	PUNCT
bjmsr-2255	523	1	csr	csr	NOUN
bjmsr-2255	523	2	reporting	reporting	NOUN
bjmsr-2255	523	3	:	:	PUNCT
bjmsr-2255	523	4	a	a	DET
bjmsr-2255	523	5	review	review	NOUN
bjmsr-2255	523	6	of	of	ADP
bjmsr-2255	523	7	research	research	NOUN
bjmsr-2255	523	8	and	and	CCONJ
bjmsr-2255	523	9	agenda	agenda	NOUN
bjmsr-2255	523	10	for	for	ADP
bjmsr-2255	523	11	future	future	ADJ
bjmsr-2255	523	12	research	research	NOUN
bjmsr-2255	523	13	.	.	PUNCT
bjmsr-2255	524	1	management	management	NOUN
bjmsr-2255	524	2	research	research	PROPN
bjmsr-2255	524	3	review	review	PROPN
bjmsr-2255	524	4	,	,	PUNCT
bjmsr-2255	524	5	43(11	43(11	NUM
bjmsr-2255	524	6	)	)	PUNCT
bjmsr-2255	524	7	,	,	PUNCT
bjmsr-2255	524	8	1395–1419	1395–1419	NUM
bjmsr-2255	524	9	.	.	PUNCT
bjmsr-2255	524	10	khoo	khoo	PROPN
bjmsr-2255	524	11	,	,	PUNCT
bjmsr-2255	524	12	s.	s.	PROPN
bjmsr-2255	524	13	,	,	PUNCT
bjmsr-2255	524	14	ha	ha	INTJ
bjmsr-2255	524	15	,	,	PUNCT
bjmsr-2255	524	16	h.	h.	PROPN
bjmsr-2255	524	17	,	,	PUNCT
bjmsr-2255	524	18	&	&	CCONJ
bjmsr-2255	524	19	mcgregor	mcgregor	PROPN
bjmsr-2255	524	20	,	,	PUNCT
bjmsr-2255	524	21	s.	s.	PROPN
bjmsr-2255	524	22	l.	l.	PROPN
bjmsr-2255	524	23	t.	t.	PROPN
bjmsr-2255	524	24	(	(	PUNCT
bjmsr-2255	524	25	2017	2017	NUM
bjmsr-2255	524	26	)	)	PUNCT
bjmsr-2255	524	27	.	.	PUNCT
bjmsr-2255	525	1	service	service	NOUN
bjmsr-2255	525	2	quality	quality	NOUN
bjmsr-2255	525	3	and	and	CCONJ
bjmsr-2255	525	4	student	student	NOUN
bjmsr-2255	525	5	/	/	SYM
bjmsr-2255	525	6	customer	customer	NOUN
bjmsr-2255	525	7	satisfaction	satisfaction	NOUN
bjmsr-2255	525	8	in	in	ADP
bjmsr-2255	525	9	the	the	DET
bjmsr-2255	525	10	private	private	ADJ
bjmsr-2255	525	11	tertiary	tertiary	ADJ
bjmsr-2255	525	12	education	education	NOUN
bjmsr-2255	525	13	sector	sector	NOUN
bjmsr-2255	525	14	in	in	ADP
bjmsr-2255	525	15	singapore	singapore	PROPN
bjmsr-2255	525	16	.	.	PUNCT
bjmsr-2255	526	1	international	international	ADJ
bjmsr-2255	526	2	journal	journal	PROPN
bjmsr-2255	526	3	of	of	ADP
bjmsr-2255	526	4	educational	educational	ADJ
bjmsr-2255	526	5	management	management	NOUN
bjmsr-2255	526	6	,	,	PUNCT
bjmsr-2255	526	7	31(4	31(4	NUM
bjmsr-2255	526	8	)	)	PUNCT
bjmsr-2255	526	9	,	,	PUNCT
bjmsr-2255	526	10	430–444	430–444	NUM
bjmsr-2255	526	11	.	.	PUNCT
bjmsr-2255	527	1	https://doi.org/10.1108/ijem-09-2015-0121	https://doi.org/10.1108/ijem-09-2015-0121	PROPN
bjmsr-2255	527	2	koay	koay	PROPN
bjmsr-2255	527	3	,	,	PUNCT
bjmsr-2255	527	4	k.	k.	PROPN
bjmsr-2255	527	5	y.	y.	PROPN
bjmsr-2255	527	6	,	,	PUNCT
bjmsr-2255	527	7	cheah	cheah	PROPN
bjmsr-2255	527	8	,	,	PUNCT
bjmsr-2255	527	9	c.	c.	PROPN
bjmsr-2255	527	10	w.	w.	PROPN
bjmsr-2255	527	11	,	,	PUNCT
bjmsr-2255	527	12	&	&	CCONJ
bjmsr-2255	527	13	chang	chang	PROPN
bjmsr-2255	527	14	,	,	PUNCT
bjmsr-2255	527	15	y.	y.	PROPN
bjmsr-2255	527	16	x.	x.	PROPN
bjmsr-2255	527	17	(	(	PUNCT
bjmsr-2255	527	18	2022	2022	NUM
bjmsr-2255	527	19	)	)	PUNCT
bjmsr-2255	527	20	.	.	PUNCT
bjmsr-2255	528	1	a	a	DET
bjmsr-2255	528	2	model	model	NOUN
bjmsr-2255	528	3	of	of	ADP
bjmsr-2255	528	4	online	online	ADJ
bjmsr-2255	528	5	food	food	NOUN
bjmsr-2255	528	6	delivery	delivery	NOUN
bjmsr-2255	528	7	service	service	NOUN
bjmsr-2255	528	8	quality	quality	NOUN
bjmsr-2255	528	9	,	,	PUNCT
bjmsr-2255	528	10	customer	customer	NOUN
bjmsr-2255	528	11	satisfaction	satisfaction	NOUN
bjmsr-2255	528	12	and	and	CCONJ
bjmsr-2255	528	13	customer	customer	NOUN
bjmsr-2255	528	14	loyalty	loyalty	NOUN
bjmsr-2255	528	15	:	:	PUNCT
bjmsr-2255	528	16	a	a	DET
bjmsr-2255	528	17	combination	combination	NOUN
bjmsr-2255	528	18	of	of	ADP
bjmsr-2255	528	19	pls	pls	NOUN
bjmsr-2255	528	20	-	-	PUNCT
bjmsr-2255	528	21	sem	sem	PROPN
bjmsr-2255	528	22	and	and	CCONJ
bjmsr-2255	528	23	nca	nca	PROPN
bjmsr-2255	528	24	approaches	approach	NOUN
bjmsr-2255	528	25	.	.	PUNCT
bjmsr-2255	529	1	british	british	ADJ
bjmsr-2255	529	2	food	food	PROPN
bjmsr-2255	529	3	journal	journal	PROPN
bjmsr-2255	529	4	,	,	PUNCT
bjmsr-2255	529	5	124(12	124(12	NUM
bjmsr-2255	529	6	)	)	PUNCT
bjmsr-2255	529	7	,	,	PUNCT
bjmsr-2255	529	8	4516	4516	NUM
bjmsr-2255	529	9	–	–	PUNCT
bjmsr-2255	529	10	4532	4532	NUM
bjmsr-2255	529	11	.	.	PUNCT
bjmsr-2255	530	1	https://doi.org/10.1108/bfj-10-2021-1169	https://doi.org/10.1108/bfj-10-2021-1169	NOUN
bjmsr-2255	530	2	kotler	kotler	NOUN
bjmsr-2255	530	3	,	,	PUNCT
bjmsr-2255	530	4	p.	p.	PROPN
bjmsr-2255	530	5	,	,	PUNCT
bjmsr-2255	530	6	&	&	CCONJ
bjmsr-2255	530	7	keller	keller	PROPN
bjmsr-2255	530	8	,	,	PUNCT
bjmsr-2255	530	9	k.	k.	PROPN
bjmsr-2255	530	10	l.	l.	PROPN
bjmsr-2255	530	11	(	(	PUNCT
bjmsr-2255	530	12	2009	2009	NUM
bjmsr-2255	530	13	)	)	PUNCT
bjmsr-2255	530	14	.	.	PUNCT
bjmsr-2255	531	1	marketing	marketing	NOUN
bjmsr-2255	531	2	management	management	NOUN
bjmsr-2255	531	3	,	,	PUNCT
bjmsr-2255	531	4	(	(	PUNCT
bjmsr-2255	531	5	13th	13th	NOUN
bjmsr-2255	531	6	ed	ed	NOUN
bjmsr-2255	531	7	.	.	PUNCT
bjmsr-2255	531	8	)	)	PUNCT
bjmsr-2255	531	9	,	,	PUNCT
bjmsr-2255	531	10	pearson	pearson	PROPN
bjmsr-2255	531	11	international	international	PROPN
bjmsr-2255	531	12	edition	edition	PROPN
bjmsr-2255	531	13	,	,	PUNCT
bjmsr-2255	531	14	prentice	prentice	NOUN
bjmsr-2255	531	15	hall	hall	PROPN
bjmsr-2255	531	16	.	.	PUNCT
bjmsr-2255	532	1	koay	koay	PROPN
bjmsr-2255	532	2	,	,	PUNCT
bjmsr-2255	532	3	k.	k.	PROPN
bjmsr-2255	532	4	y.	y.	PROPN
bjmsr-2255	532	5	,	,	PUNCT
bjmsr-2255	532	6	sandhu	sandhu	PROPN
bjmsr-2255	532	7	,	,	PUNCT
bjmsr-2255	532	8	m.	m.	NOUN
bjmsr-2255	532	9	s.	s.	PROPN
bjmsr-2255	532	10	,	,	PUNCT
bjmsr-2255	532	11	tjiptono	tjiptono	PROPN
bjmsr-2255	532	12	,	,	PUNCT
bjmsr-2255	532	13	f.	f.	PROPN
bjmsr-2255	532	14	,	,	PUNCT
bjmsr-2255	532	15	&	&	CCONJ
bjmsr-2255	532	16	watabe	watabe	PROPN
bjmsr-2255	532	17	,	,	PUNCT
bjmsr-2255	532	18	m.	m.	NOUN
bjmsr-2255	532	19	(	(	PUNCT
bjmsr-2255	532	20	2020	2020	NUM
bjmsr-2255	532	21	)	)	PUNCT
bjmsr-2255	532	22	.	.	PUNCT
bjmsr-2255	533	1	understanding	understand	VERB
bjmsr-2255	533	2	employees	employee	NOUN
bjmsr-2255	533	3	’	’	PART
bjmsr-2255	533	4	knowledge	knowledge	NOUN
bjmsr-2255	533	5	hiding	hide	VERB
bjmsr-2255	533	6	behaviour	behaviour	NOUN
bjmsr-2255	533	7	:	:	PUNCT
bjmsr-2255	533	8	the	the	DET
bjmsr-2255	533	9	moderating	moderate	VERB
bjmsr-2255	533	10	role	role	NOUN
bjmsr-2255	533	11	of	of	ADP
bjmsr-2255	533	12	market	market	NOUN
bjmsr-2255	533	13	culture	culture	NOUN
bjmsr-2255	533	14	.	.	PUNCT
bjmsr-2255	534	1	behaviour	behaviour	NOUN
bjmsr-2255	534	2	&	&	CCONJ
bjmsr-2255	534	3	information	information	PROPN
bjmsr-2255	534	4	technology	technology	NOUN
bjmsr-2255	534	5	,	,	PUNCT
bjmsr-2255	534	6	41(4	41(4	NOUN
bjmsr-2255	534	7	)	)	PUNCT
bjmsr-2255	534	8	,	,	PUNCT
bjmsr-2255	534	9	694–711	694–711	NUM
bjmsr-2255	534	10	.	.	PUNCT
bjmsr-2255	535	1	https://doi.org/10.1080/0144929x.2020.1831073	https://doi.org/10.1080/0144929x.2020.1831073	PROPN
bjmsr-2255	535	2	likert	likert	PROPN
bjmsr-2255	535	3	,	,	PUNCT
bjmsr-2255	535	4	r.	r.	PROPN
bjmsr-2255	535	5	a.	a.	PROPN
bjmsr-2255	535	6	(	(	PUNCT
bjmsr-2255	535	7	1932	1932	NUM
bjmsr-2255	535	8	)	)	PUNCT
bjmsr-2255	535	9	.	.	PUNCT
bjmsr-2255	536	1	a	a	DET
bjmsr-2255	536	2	technique	technique	NOUN
bjmsr-2255	536	3	for	for	ADP
bjmsr-2255	536	4	the	the	DET
bjmsr-2255	536	5	measurement	measurement	NOUN
bjmsr-2255	536	6	of	of	ADP
bjmsr-2255	536	7	attitudes	attitude	NOUN
bjmsr-2255	536	8	.	.	PUNCT
bjmsr-2255	537	1	archives	archive	NOUN
bjmsr-2255	537	2	of	of	ADP
bjmsr-2255	537	3	psychology	psychology	NOUN
bjmsr-2255	537	4	,	,	PUNCT
bjmsr-2255	537	5	22	22	NUM
bjmsr-2255	537	6	,	,	PUNCT
bjmsr-2255	537	7	5–55	5–55	PROPN
bjmsr-2255	537	8	.	.	PUNCT
bjmsr-2255	538	1	liu	liu	PROPN
bjmsr-2255	538	2	,	,	PUNCT
bjmsr-2255	538	3	y.	y.	PROPN
bjmsr-2255	538	4	,	,	PUNCT
bjmsr-2255	538	5	&	&	CCONJ
bjmsr-2255	538	6	tang	tang	PROPN
bjmsr-2255	538	7	,	,	PUNCT
bjmsr-2255	538	8	x.	x.	NOUN
bjmsr-2255	538	9	(	(	PUNCT
bjmsr-2255	538	10	2018	2018	NUM
bjmsr-2255	538	11	)	)	PUNCT
bjmsr-2255	538	12	.	.	PUNCT
bjmsr-2255	539	1	the	the	DET
bjmsr-2255	539	2	effects	effect	NOUN
bjmsr-2255	539	3	of	of	ADP
bjmsr-2255	539	4	online	online	ADJ
bjmsr-2255	539	5	trust	trust	NOUN
bjmsr-2255	539	6	-	-	PUNCT
bjmsr-2255	539	7	building	building	NOUN
bjmsr-2255	539	8	mechanisms	mechanism	NOUN
bjmsr-2255	539	9	on	on	ADP
bjmsr-2255	539	10	trust	trust	NOUN
bjmsr-2255	539	11	and	and	CCONJ
bjmsr-2255	539	12	repurchase	repurchase	NOUN
bjmsr-2255	539	13	intentions	intention	NOUN
bjmsr-2255	539	14	:	:	PUNCT
bjmsr-2255	539	15	an	an	DET
bjmsr-2255	539	16	empirical	empirical	ADJ
bjmsr-2255	539	17	study	study	NOUN
bjmsr-2255	539	18	on	on	ADP
bjmsr-2255	539	19	ebay	ebay	PROPN
bjmsr-2255	539	20	.	.	PUNCT
bjmsr-2255	540	1	information	information	NOUN
bjmsr-2255	540	2	technology	technology	PROPN
bjmsr-2255	540	3	&	&	CCONJ
bjmsr-2255	540	4	people	people	NOUN
bjmsr-2255	540	5	,	,	PUNCT
bjmsr-2255	540	6	31(3	31(3	NUM
bjmsr-2255	540	7	)	)	PUNCT
bjmsr-2255	540	8	,	,	PUNCT
bjmsr-2255	540	9	666–687	666–687	NUM
bjmsr-2255	540	10	.	.	PUNCT
bjmsr-2255	541	1	https://doi.org/10.1108/itp-102016-0242	https://doi.org/10.1108/itp-102016-0242	PROPN
bjmsr-2255	541	2	mansouri	mansouri	PROPN
bjmsr-2255	541	3	,	,	PUNCT
bjmsr-2255	541	4	h.	h.	PROPN
bjmsr-2255	541	5	,	,	PUNCT
bjmsr-2255	541	6	sadeghi	sadeghi	PROPN
bjmsr-2255	541	7	boroujerdi	boroujerdi	PROPN
bjmsr-2255	541	8	,	,	PUNCT
bjmsr-2255	541	9	s.	s.	PROPN
bjmsr-2255	541	10	,	,	PUNCT
bjmsr-2255	541	11	&	&	CCONJ
bjmsr-2255	541	12	md	md	PROPN
bjmsr-2255	541	13	husin	husin	PROPN
bjmsr-2255	541	14	,	,	PUNCT
bjmsr-2255	541	15	m.	m.	NOUN
bjmsr-2255	541	16	(	(	PUNCT
bjmsr-2255	541	17	2022	2022	NUM
bjmsr-2255	541	18	)	)	PUNCT
bjmsr-2255	541	19	.	.	PUNCT
bjmsr-2255	542	1	the	the	DET
bjmsr-2255	542	2	influence	influence	NOUN
bjmsr-2255	542	3	of	of	ADP
bjmsr-2255	542	4	sellers	seller	NOUN
bjmsr-2255	542	5	’	'	PUNCT
bjmsr-2255	542	6	ethical	ethical	ADJ
bjmsr-2255	542	7	behaviour	behaviour	NOUN
bjmsr-2255	542	8	on	on	ADP
bjmsr-2255	542	9	customer	customer	NOUN
bjmsr-2255	542	10	’s	’s	PART
bjmsr-2255	542	11	loyalty	loyalty	NOUN
bjmsr-2255	542	12	,	,	PUNCT
bjmsr-2255	542	13	satisfaction	satisfaction	NOUN
bjmsr-2255	542	14	and	and	CCONJ
bjmsr-2255	542	15	trust	trust	NOUN
bjmsr-2255	542	16	.	.	PUNCT
bjmsr-2255	543	1	spanish	spanish	ADJ
bjmsr-2255	543	2	journal	journal	PROPN
bjmsr-2255	543	3	of	of	ADP
bjmsr-2255	543	4	marketing	marketing	NOUN
bjmsr-2255	543	5	-	-	PUNCT
bjmsr-2255	543	6	esic	esic	ADJ
bjmsr-2255	543	7	,	,	PUNCT
bjmsr-2255	543	8	26(2	26(2	NUM
bjmsr-2255	543	9	)	)	PUNCT
bjmsr-2255	543	10	,	,	PUNCT
bjmsr-2255	543	11	267–283	267–283	NUM
bjmsr-2255	543	12	.	.	PUNCT
bjmsr-2255	544	1	https://doi.org/10.1108/sjme-09-2021-0176	https://doi.org/10.1108/sjme-09-2021-0176	NOUN
bjmsr-2255	544	2	mcdonald	mcdonald	PROPN
bjmsr-2255	544	3	,	,	PUNCT
bjmsr-2255	544	4	h.	h.	PROPN
bjmsr-2255	544	5	,	,	PUNCT
bjmsr-2255	544	6	dunn	dunn	PROPN
bjmsr-2255	544	7	,	,	PUNCT
bjmsr-2255	544	8	s.	s.	PROPN
bjmsr-2255	544	9	,	,	PUNCT
bjmsr-2255	544	10	schreyer	schreyer	PROPN
bjmsr-2255	544	11	,	,	PUNCT
bjmsr-2255	544	12	d.	d.	PROPN
bjmsr-2255	544	13	,	,	PUNCT
bjmsr-2255	544	14	&	&	CCONJ
bjmsr-2255	544	15	sharp	sharp	PROPN
bjmsr-2255	544	16	,	,	PUNCT
bjmsr-2255	544	17	b.	b.	PROPN
bjmsr-2255	544	18	(	(	PUNCT
bjmsr-2255	544	19	2024	2024	NUM
bjmsr-2255	544	20	)	)	PUNCT
bjmsr-2255	544	21	.	.	PUNCT
bjmsr-2255	545	1	understanding	understand	VERB
bjmsr-2255	545	2	consumer	consumer	NOUN
bjmsr-2255	545	3	behaviour	behaviour	NOUN
bjmsr-2255	545	4	in	in	ADP
bjmsr-2255	545	5	evolving	evolve	VERB
bjmsr-2255	545	6	subscription	subscription	NOUN
bjmsr-2255	545	7	markets	market	NOUN
bjmsr-2255	545	8	–	–	PUNCT
bjmsr-2255	545	9	lessons	lesson	NOUN
bjmsr-2255	545	10	from	from	ADP
bjmsr-2255	545	11	sports	sport	NOUN
bjmsr-2255	545	12	season	season	NOUN
bjmsr-2255	545	13	tickets	ticket	NOUN
bjmsr-2255	545	14	research	research	NOUN
bjmsr-2255	545	15	.	.	PUNCT
bjmsr-2255	546	1	journal	journal	NOUN
bjmsr-2255	546	2	of	of	ADP
bjmsr-2255	546	3	service	service	NOUN
bjmsr-2255	546	4	management	management	NOUN
bjmsr-2255	546	5	,	,	PUNCT
bjmsr-2255	546	6	35(1	35(1	NUM
bjmsr-2255	546	7	)	)	PUNCT
bjmsr-2255	546	8	,	,	PUNCT
bjmsr-2255	546	9	89–107	89–107	PROPN
bjmsr-2255	546	10	.	.	PROPN
bjmsr-2255	546	11	https://doi.org/10.1108/josm-03-2022-0116	https://doi.org/10.1108/josm-03-2022-0116	PROPN
bjmsr-2255	546	12	mntande	mntande	PROPN
bjmsr-2255	546	13	,	,	PUNCT
bjmsr-2255	546	14	k.	k.	PROPN
bjmsr-2255	546	15	a.	a.	PROPN
bjmsr-2255	546	16	,	,	PUNCT
bjmsr-2255	546	17	stiehler‐mulder	stiehler‐mulder	PROPN
bjmsr-2255	546	18	,	,	PUNCT
bjmsr-2255	546	19	b.	b.	PROPN
bjmsr-2255	546	20	,	,	PUNCT
bjmsr-2255	546	21	&	&	CCONJ
bjmsr-2255	546	22	roberts	roberts	PROPN
bjmsr-2255	546	23	-	-	PUNCT
bjmsr-2255	546	24	lombard	lombard	PROPN
bjmsr-2255	546	25	,	,	PUNCT
bjmsr-2255	546	26	m.	m.	NOUN
bjmsr-2255	546	27	(	(	PUNCT
bjmsr-2255	546	28	2023	2023	NUM
bjmsr-2255	546	29	)	)	PUNCT
bjmsr-2255	546	30	.	.	PUNCT
bjmsr-2255	547	1	securing	secure	VERB
bjmsr-2255	547	2	delight	delight	NOUN
bjmsr-2255	547	3	and	and	CCONJ
bjmsr-2255	547	4	loyalty	loyalty	NOUN
bjmsr-2255	547	5	in	in	ADP
bjmsr-2255	547	6	a	a	DET
bjmsr-2255	547	7	market	market	NOUN
bjmsr-2255	547	8	with	with	ADP
bjmsr-2255	547	9	low	low	ADJ
bjmsr-2255	547	10	switching	switching	NOUN
bjmsr-2255	547	11	costs	cost	NOUN
bjmsr-2255	547	12	.	.	PUNCT
bjmsr-2255	548	1	european	european	ADJ
bjmsr-2255	548	2	business	business	PROPN
bjmsr-2255	548	3	review	review	PROPN
bjmsr-2255	548	4	,	,	PUNCT
bjmsr-2255	548	5	35(1	35(1	NUM
bjmsr-2255	548	6	)	)	PUNCT
bjmsr-2255	548	7	,	,	PUNCT
bjmsr-2255	548	8	1–22	1–22	NOUN
bjmsr-2255	548	9	.	.	PUNCT
bjmsr-2255	549	1	https://doi.org/10.1108/ebr-03-2022-0043	https://doi.org/10.1108/ebr-03-2022-0043	PROPN
bjmsr-2255	549	2	mofokeng	mofokeng	PROPN
bjmsr-2255	549	3	,	,	PUNCT
bjmsr-2255	549	4	t.	t.	PROPN
bjmsr-2255	549	5	e.	e.	PROPN
bjmsr-2255	549	6	(	(	PUNCT
bjmsr-2255	549	7	2021	2021	NUM
bjmsr-2255	549	8	)	)	PUNCT
bjmsr-2255	549	9	.	.	PUNCT
bjmsr-2255	550	1	the	the	DET
bjmsr-2255	550	2	impact	impact	NOUN
bjmsr-2255	550	3	of	of	ADP
bjmsr-2255	550	4	online	online	ADJ
bjmsr-2255	550	5	shopping	shopping	NOUN
bjmsr-2255	550	6	attributes	attribute	NOUN
bjmsr-2255	550	7	on	on	ADP
bjmsr-2255	550	8	customer	customer	NOUN
bjmsr-2255	550	9	satisfaction	satisfaction	NOUN
bjmsr-2255	550	10	and	and	CCONJ
bjmsr-2255	550	11	loyalty	loyalty	NOUN
bjmsr-2255	550	12	:	:	PUNCT
bjmsr-2255	550	13	moderating	moderate	VERB
bjmsr-2255	550	14	effects	effect	NOUN
bjmsr-2255	550	15	of	of	ADP
bjmsr-2255	550	16	e	e	NOUN
bjmsr-2255	550	17	-	-	NOUN
bjmsr-2255	550	18	commerce	commerce	NOUN
bjmsr-2255	550	19	experience	experience	NOUN
bjmsr-2255	550	20	.	.	PUNCT
bjmsr-2255	551	1	cogent	cogent	NOUN
bjmsr-2255	551	2	business	business	PROPN
bjmsr-2255	551	3	&	&	CCONJ
bjmsr-2255	551	4	management	management	PROPN
bjmsr-2255	551	5	,	,	PUNCT
bjmsr-2255	551	6	8(1	8(1	NOUN
bjmsr-2255	551	7	)	)	PUNCT
bjmsr-2255	551	8	,	,	PUNCT
bjmsr-2255	551	9	1–33	1–33	NOUN
bjmsr-2255	551	10	.	.	PUNCT
bjmsr-2255	552	1	https://doi.org/10.1080/23311975.2021.1968206	https://doi.org/10.1080/23311975.2021.1968206	PROPN
bjmsr-2255	552	2	mohammed	mohammed	PROPN
bjmsr-2255	552	3	,	,	PUNCT
bjmsr-2255	552	4	s.	s.	PROPN
bjmsr-2255	552	5	s.	s.	PROPN
bjmsr-2255	552	6	,	,	PUNCT
bjmsr-2255	552	7	&	&	CCONJ
bjmsr-2255	552	8	shahin	shahin	PROPN
bjmsr-2255	552	9	,	,	PUNCT
bjmsr-2255	552	10	o.	o.	PROPN
bjmsr-2255	552	11	(	(	PUNCT
bjmsr-2255	552	12	2020	2020	NUM
bjmsr-2255	552	13	)	)	PUNCT
bjmsr-2255	552	14	.	.	PUNCT
bjmsr-2255	553	1	service	service	NOUN
bjmsr-2255	553	2	quality	quality	NOUN
bjmsr-2255	553	3	perspectives	perspective	NOUN
bjmsr-2255	553	4	in	in	ADP
bjmsr-2255	553	5	telecommunication	telecommunication	NOUN
bjmsr-2255	553	6	sector	sector	NOUN
bjmsr-2255	553	7	:	:	PUNCT
bjmsr-2255	553	8	trust	trust	NOUN
bjmsr-2255	553	9	and	and	CCONJ
bjmsr-2255	553	10	loyalty	loyalty	NOUN
bjmsr-2255	553	11	investigation	investigation	NOUN
bjmsr-2255	553	12	.	.	PUNCT
bjmsr-2255	554	1	revista	revista	PROPN
bjmsr-2255	554	2	amazonia	amazonia	PROPN
bjmsr-2255	554	3	investiga	investiga	PROPN
bjmsr-2255	554	4	,	,	PUNCT
bjmsr-2255	554	5	9(28	9(28	NUM
bjmsr-2255	554	6	)	)	PUNCT
bjmsr-2255	554	7	,	,	PUNCT
bjmsr-2255	554	8	394–403	394–403	NUM
bjmsr-2255	554	9	.	.	PUNCT
bjmsr-2255	555	1	https://doi.org/10.34069/ai/2020.28.04.44	https://doi.org/10.34069/ai/2020.28.04.44	NOUN
bjmsr-2255	555	2	morgan	morgan	PROPN
bjmsr-2255	555	3	,	,	PUNCT
bjmsr-2255	555	4	r.	r.	PROPN
bjmsr-2255	555	5	m.	m.	PROPN
bjmsr-2255	555	6	,	,	PUNCT
bjmsr-2255	555	7	&	&	CCONJ
bjmsr-2255	555	8	hunt	hunt	PROPN
bjmsr-2255	555	9	,	,	PUNCT
bjmsr-2255	555	10	s.	s.	PROPN
bjmsr-2255	555	11	d.	d.	PROPN
bjmsr-2255	555	12	(	(	PUNCT
bjmsr-2255	555	13	1994	1994	NUM
bjmsr-2255	555	14	)	)	PUNCT
bjmsr-2255	555	15	.	.	PUNCT
bjmsr-2255	556	1	the	the	DET
bjmsr-2255	556	2	commitment	commitment	NOUN
bjmsr-2255	556	3	-	-	PUNCT
bjmsr-2255	556	4	trust	trust	NOUN
bjmsr-2255	556	5	theory	theory	NOUN
bjmsr-2255	556	6	of	of	ADP
bjmsr-2255	556	7	relationship	relationship	NOUN
bjmsr-2255	556	8	marketing	marketing	NOUN
bjmsr-2255	556	9	.	.	PUNCT
bjmsr-2255	557	1	journal	journal	NOUN
bjmsr-2255	557	2	of	of	ADP
bjmsr-2255	557	3	marketing	marketing	NOUN
bjmsr-2255	557	4	,	,	PUNCT
bjmsr-2255	557	5	58(3	58(3	NUM
bjmsr-2255	557	6	)	)	PUNCT
bjmsr-2255	557	7	,	,	PUNCT
bjmsr-2255	557	8	20–38	20–38	NUM
bjmsr-2255	557	9	.	.	PUNCT
bjmsr-2255	558	1	https://doi.org/10.1177/1356766710391135	https://doi.org/10.1177/1356766710391135	PART
bjmsr-2255	559	1	muflih	muflih	NOUN
bjmsr-2255	559	2	,	,	PUNCT
bjmsr-2255	559	3	m.	m.	NOUN
bjmsr-2255	559	4	,	,	PUNCT
bjmsr-2255	559	5	zen	zen	PROPN
bjmsr-2255	559	6	,	,	PUNCT
bjmsr-2255	559	7	m.	m.	NOUN
bjmsr-2255	559	8	,	,	PUNCT
bjmsr-2255	559	9	purbayati	purbayati	PROPN
bjmsr-2255	559	10	,	,	PUNCT
bjmsr-2255	559	11	r.	r.	PROPN
bjmsr-2255	559	12	,	,	PUNCT
bjmsr-2255	559	13	kristianingsih	kristianingsih	PROPN
bjmsr-2255	559	14	,	,	PUNCT
bjmsr-2255	559	15	k.	k.	PROPN
bjmsr-2255	559	16	,	,	PUNCT
bjmsr-2255	559	17	karnawati	karnawati	PROPN
bjmsr-2255	559	18	,	,	PUNCT
bjmsr-2255	559	19	h.	h.	PROPN
bjmsr-2255	559	20	,	,	PUNCT
bjmsr-2255	559	21	iswanto	iswanto	NOUN
bjmsr-2255	559	22	,	,	PUNCT
bjmsr-2255	559	23	b.	b.	PROPN
bjmsr-2255	559	24	,	,	PUNCT
bjmsr-2255	559	25	&	&	CCONJ
bjmsr-2255	559	26	juniwati	juniwati	PROPN
bjmsr-2255	559	27	,	,	PUNCT
bjmsr-2255	559	28	e.	e.	PROPN
bjmsr-2255	559	29	h.	h.	PROPN
bjmsr-2255	559	30	(	(	PUNCT
bjmsr-2255	559	31	2024	2024	NUM
bjmsr-2255	559	32	)	)	PUNCT
bjmsr-2255	559	33	.	.	PUNCT
bjmsr-2255	560	1	customer	customer	NOUN
bjmsr-2255	560	2	loyalty	loyalty	NOUN
bjmsr-2255	560	3	to	to	ADP
bjmsr-2255	560	4	islamic	islamic	ADJ
bjmsr-2255	560	5	mobile	mobile	ADJ
bjmsr-2255	560	6	banking	banking	NOUN
bjmsr-2255	560	7	:	:	PUNCT
bjmsr-2255	560	8	evaluating	evaluate	VERB
bjmsr-2255	560	9	the	the	DET
bjmsr-2255	560	10	roles	role	NOUN
bjmsr-2255	560	11	of	of	ADP
bjmsr-2255	560	12	justice	justice	NOUN
bjmsr-2255	560	13	theory	theory	NOUN
bjmsr-2255	560	14	,	,	PUNCT
bjmsr-2255	560	15	religiosity	religiosity	NOUN
bjmsr-2255	560	16	,	,	PUNCT
bjmsr-2255	560	17	satisfaction	satisfaction	NOUN
bjmsr-2255	560	18	and	and	CCONJ
bjmsr-2255	560	19	trust	trust	NOUN
bjmsr-2255	560	20	.	.	PUNCT
bjmsr-2255	561	1	international	international	ADJ
bjmsr-2255	561	2	journal	journal	PROPN
bjmsr-2255	561	3	of	of	ADP
bjmsr-2255	561	4	bank	bank	PROPN
bjmsr-2255	561	5	marketing	marketing	NOUN
bjmsr-2255	561	6	,	,	PUNCT
bjmsr-2255	561	7	42(3	42(3	NUM
bjmsr-2255	561	8	)	)	PUNCT
bjmsr-2255	561	9	,	,	PUNCT
bjmsr-2255	561	10	571–595	571–595	NUM
bjmsr-2255	561	11	.	.	PUNCT
bjmsr-2255	562	1	https://doi.org/10.1108/ijbm-03-2023-0187	https://doi.org/10.1108/ijbm-03-2023-0187	PROPN
bjmsr-2255	562	2	mullatahiri	mullatahiri	PROPN
bjmsr-2255	562	3	,	,	PUNCT
bjmsr-2255	562	4	v.	v.	PROPN
bjmsr-2255	562	5	,	,	PUNCT
bjmsr-2255	562	6	&	&	CCONJ
bjmsr-2255	562	7	ukaj	ukaj	PROPN
bjmsr-2255	562	8	,	,	PUNCT
bjmsr-2255	562	9	f.	f.	PROPN
bjmsr-2255	562	10	(	(	PUNCT
bjmsr-2255	562	11	2019	2019	NUM
bjmsr-2255	562	12	)	)	PUNCT
bjmsr-2255	562	13	.	.	PUNCT
bjmsr-2255	563	1	the	the	DET
bjmsr-2255	563	2	effects	effect	NOUN
bjmsr-2255	563	3	of	of	ADP
bjmsr-2255	563	4	e	e	NOUN
bjmsr-2255	563	5	-	-	NOUN
bjmsr-2255	563	6	marketing	marketing	ADJ
bjmsr-2255	563	7	communications	communication	NOUN
bjmsr-2255	563	8	on	on	ADP
bjmsr-2255	563	9	brand	brand	NOUN
bjmsr-2255	563	10	loyalty	loyalty	NOUN
bjmsr-2255	563	11	:	:	PUNCT
bjmsr-2255	563	12	the	the	DET
bjmsr-2255	563	13	case	case	NOUN
bjmsr-2255	563	14	of	of	ADP
bjmsr-2255	563	15	mobile	mobile	ADJ
bjmsr-2255	563	16	telephone	telephone	NOUN
bjmsr-2255	563	17	operators	operator	NOUN
bjmsr-2255	563	18	in	in	ADP
bjmsr-2255	563	19	kosovo	kosovo	PROPN
bjmsr-2255	563	20	.	.	PUNCT
bjmsr-2255	564	1	journal	journal	PROPN
bjmsr-2255	564	2	of	of	ADP
bjmsr-2255	564	3	distribution	distribution	NOUN
bjmsr-2255	564	4	science	science	NOUN
bjmsr-2255	564	5	,	,	PUNCT
bjmsr-2255	564	6	17(6	17(6	NUM
bjmsr-2255	564	7	)	)	PUNCT
bjmsr-2255	564	8	,	,	PUNCT
bjmsr-2255	564	9	15–23	15–23	NUM
bjmsr-2255	564	10	.	.	PUNCT
bjmsr-2255	565	1	https://doi.org/10.15722/jds.17.6.201906.15	https://doi.org/10.15722/jds.17.6.201906.15	NOUN
bjmsr-2255	565	2	muratcehajic	muratcehajic	PROPN
bjmsr-2255	565	3	,	,	PUNCT
bjmsr-2255	565	4	d.	d.	PROPN
bjmsr-2255	565	5	,	,	PUNCT
bjmsr-2255	565	6	&	&	CCONJ
bjmsr-2255	565	7	loureiro	loureiro	PROPN
bjmsr-2255	565	8	,	,	PUNCT
bjmsr-2255	565	9	s.	s.	PROPN
bjmsr-2255	565	10	m.	m.	PROPN
bjmsr-2255	565	11	c.	c.	PROPN
bjmsr-2255	565	12	(	(	PUNCT
bjmsr-2255	565	13	2024	2024	NUM
bjmsr-2255	565	14	)	)	PUNCT
bjmsr-2255	565	15	.	.	PUNCT
bjmsr-2255	566	1	subscriber	subscriber	NOUN
bjmsr-2255	566	2	retention	retention	NOUN
bjmsr-2255	566	3	management	management	NOUN
bjmsr-2255	566	4	:	:	PUNCT
bjmsr-2255	566	5	srm	srm	NOUN
bjmsr-2255	566	6	framework	framework	NOUN
bjmsr-2255	566	7	and	and	CCONJ
bjmsr-2255	566	8	future	future	ADJ
bjmsr-2255	566	9	research	research	NOUN
bjmsr-2255	566	10	agenda	agenda	NOUN
bjmsr-2255	566	11	.	.	PUNCT
bjmsr-2255	567	1	journal	journal	PROPN
bjmsr-2255	567	2	of	of	ADP
bjmsr-2255	567	3	services	service	NOUN
bjmsr-2255	567	4	marketing	marketing	NOUN
bjmsr-2255	567	5	,	,	PUNCT
bjmsr-2255	567	6	38(10	38(10	PROPN
bjmsr-2255	567	7	)	)	PUNCT
bjmsr-2255	567	8	,	,	PUNCT
bjmsr-2255	567	9	1–28	1–28	PROPN
bjmsr-2255	567	10	.	.	PUNCT
bjmsr-2255	568	1	https://doi.org/10.1108/jsm-02-2024-0062	https://doi.org/10.1108/jsm-02-2024-0062	PROPN
bjmsr-2255	568	2	muthuraman	muthuraman	NOUN
bjmsr-2255	568	3	,	,	PUNCT
bjmsr-2255	568	4	b.	b.	PROPN
bjmsr-2255	568	5	,	,	PUNCT
bjmsr-2255	568	6	saadi	saadi	PROPN
bjmsr-2255	568	7	,	,	PUNCT
bjmsr-2255	568	8	a.	a.	NOUN
bjmsr-2255	568	9	m.	m.	PROPN
bjmsr-2255	568	10	t.	t.	PROPN
bjmsr-2255	568	11	,	,	PUNCT
bjmsr-2255	568	12	&	&	CCONJ
bjmsr-2255	568	13	al	al	PROPN
bjmsr-2255	568	14	jaradi	jaradi	PROPN
bjmsr-2255	568	15	,	,	PUNCT
bjmsr-2255	568	16	a.	a.	PROPN
bjmsr-2255	568	17	s.	s.	PROPN
bjmsr-2255	568	18	(	(	PUNCT
bjmsr-2255	568	19	2021	2021	NUM
bjmsr-2255	568	20	)	)	PUNCT
bjmsr-2255	568	21	.	.	PUNCT
bjmsr-2255	569	1	do	do	AUX
bjmsr-2255	569	2	the	the	DET
bjmsr-2255	569	3	telecom	telecom	NOUN
bjmsr-2255	569	4	giants	giant	NOUN
bjmsr-2255	569	5	in	in	ADP
bjmsr-2255	569	6	oman	oman	PROPN
bjmsr-2255	569	7	–	–	PUNCT
bjmsr-2255	569	8	omantel	omantel	NOUN
bjmsr-2255	569	9	and	and	CCONJ
bjmsr-2255	569	10	ooredoo	ooredoo	NOUN
bjmsr-2255	569	11	have	have	VERB
bjmsr-2255	569	12	the	the	DET
bjmsr-2255	569	13	same	same	ADJ
bjmsr-2255	569	14	financial	financial	ADJ
bjmsr-2255	569	15	status	status	NOUN
bjmsr-2255	569	16	?	?	PUNCT
bjmsr-2255	570	1	international	international	ADJ
bjmsr-2255	570	2	journal	journal	NOUN
bjmsr-2255	570	3	of	of	ADP
bjmsr-2255	570	4	research	research	NOUN
bjmsr-2255	570	5	in	in	ADP
bjmsr-2255	570	6	entrepreneurship	entrepreneurship	NOUN
bjmsr-2255	570	7	&	&	CCONJ
bjmsr-2255	570	8	business	business	NOUN
bjmsr-2255	570	9	studies	study	NOUN
bjmsr-2255	570	10	,	,	PUNCT
bjmsr-2255	570	11	2(2	2(2	NUM
bjmsr-2255	570	12	)	)	PUNCT
bjmsr-2255	570	13	,	,	PUNCT
bjmsr-2255	570	14	29	29	NUM
bjmsr-2255	570	15	–	–	PUNCT
bjmsr-2255	570	16	36	36	NUM
bjmsr-2255	570	17	.	.	PUNCT
bjmsr-2255	571	1	https://doi.org/10.47259/ijrebs.224	https://doi.org/10.47259/ijrebs.224	X
bjmsr-2255	572	1	hail	hail	NOUN
bjmsr-2255	572	2	et	et	PROPN
bjmsr-2255	572	3	al	al	PROPN
bjmsr-2255	572	4	.	.	PROPN
bjmsr-2255	572	5	,	,	PUNCT
bjmsr-2255	572	6	bangladesh	bangladesh	PROPN
bjmsr-2255	572	7	journal	journal	NOUN
bjmsr-2255	572	8	of	of	ADP
bjmsr-2255	572	9	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	572	10	scientific	scientific	ADJ
bjmsr-2255	572	11	research	research	NOUN
bjmsr-2255	572	12	9(5	9(5	NUM
bjmsr-2255	572	13	)	)	PUNCT
bjmsr-2255	572	14	(	(	PUNCT
bjmsr-2255	572	15	2024	2024	NUM
bjmsr-2255	572	16	)	)	PUNCT
bjmsr-2255	572	17	,	,	PUNCT
bjmsr-2255	572	18	39	39	NUM
bjmsr-2255	572	19	-	-	SYM
bjmsr-2255	572	20	55	55	NUM
bjmsr-2255	572	21	54	54	NUM
bjmsr-2255	572	22	ofori	ofori	NOUN
bjmsr-2255	572	23	,	,	PUNCT
bjmsr-2255	572	24	k.	k.	PROPN
bjmsr-2255	572	25	s.	s.	PROPN
bjmsr-2255	572	26	,	,	PUNCT
bjmsr-2255	572	27	boakye	boakye	NOUN
bjmsr-2255	572	28	,	,	PUNCT
bjmsr-2255	572	29	k.	k.	PROPN
bjmsr-2255	572	30	,	,	PUNCT
bjmsr-2255	572	31	&	&	CCONJ
bjmsr-2255	572	32	narteh	narteh	PROPN
bjmsr-2255	572	33	,	,	PUNCT
bjmsr-2255	572	34	b.	b.	PROPN
bjmsr-2255	572	35	(	(	PUNCT
bjmsr-2255	572	36	2018	2018	NUM
bjmsr-2255	572	37	)	)	PUNCT
bjmsr-2255	572	38	.	.	PUNCT
bjmsr-2255	573	1	factors	factor	NOUN
bjmsr-2255	573	2	influencing	influence	VERB
bjmsr-2255	573	3	consumer	consumer	NOUN
bjmsr-2255	573	4	loyalty	loyalty	NOUN
bjmsr-2255	573	5	towards	towards	ADP
bjmsr-2255	573	6	3	3	NUM
bjmsr-2255	573	7	g	g	NOUN
bjmsr-2255	573	8	mobile	mobile	ADJ
bjmsr-2255	573	9	data	datum	NOUN
bjmsr-2255	573	10	service	service	NOUN
bjmsr-2255	573	11	providers	provider	NOUN
bjmsr-2255	573	12	:	:	PUNCT
bjmsr-2255	573	13	evidence	evidence	NOUN
bjmsr-2255	573	14	from	from	ADP
bjmsr-2255	573	15	ghana	ghana	PROPN
bjmsr-2255	573	16	.	.	PUNCT
bjmsr-2255	574	1	total	total	ADJ
bjmsr-2255	574	2	quality	quality	PROPN
bjmsr-2255	574	3	management	management	PROPN
bjmsr-2255	574	4	&	&	CCONJ
bjmsr-2255	574	5	business	business	PROPN
bjmsr-2255	574	6	excellence	excellence	PROPN
bjmsr-2255	574	7	,	,	PUNCT
bjmsr-2255	574	8	29(5–6	29(5–6	PROPN
bjmsr-2255	574	9	)	)	PUNCT
bjmsr-2255	574	10	,	,	PUNCT
bjmsr-2255	574	11	580–598	580–598	NUM
bjmsr-2255	574	12	.	.	PUNCT
bjmsr-2255	575	1	https://doi.org/10.1080/14783363.2016.1219654	https://doi.org/10.1080/14783363.2016.1219654	ADJ
bjmsr-2255	575	2	orazgaliyeva	orazgaliyeva	PROPN
bjmsr-2255	575	3	,	,	PUNCT
bjmsr-2255	575	4	e.	e.	PROPN
bjmsr-2255	575	5	,	,	PUNCT
bjmsr-2255	575	6	abuzhalitova	abuzhalitova	NOUN
bjmsr-2255	575	7	,	,	PUNCT
bjmsr-2255	575	8	a.	a.	NOUN
bjmsr-2255	575	9	,	,	PUNCT
bjmsr-2255	575	10	sokhatskaya	sokhatskaya	NOUN
bjmsr-2255	575	11	,	,	PUNCT
bjmsr-2255	575	12	n.	n.	NOUN
bjmsr-2255	575	13	,	,	PUNCT
bjmsr-2255	575	14	smykova	smykova	PROPN
bjmsr-2255	575	15	,	,	PUNCT
bjmsr-2255	575	16	m.	m.	NOUN
bjmsr-2255	575	17	,	,	PUNCT
bjmsr-2255	575	18	&	&	CCONJ
bjmsr-2255	575	19	kazybayeva	kazybayeva	PROPN
bjmsr-2255	575	20	,	,	PUNCT
bjmsr-2255	575	21	a.	a.	NOUN
bjmsr-2255	575	22	(	(	PUNCT
bjmsr-2255	575	23	2024	2024	NUM
bjmsr-2255	575	24	)	)	PUNCT
bjmsr-2255	575	25	.	.	PUNCT
bjmsr-2255	576	1	trust	trust	NOUN
bjmsr-2255	576	2	as	as	ADP
bjmsr-2255	576	3	a	a	DET
bjmsr-2255	576	4	critical	critical	ADJ
bjmsr-2255	576	5	driver	driver	NOUN
bjmsr-2255	576	6	of	of	ADP
bjmsr-2255	576	7	customer	customer	NOUN
bjmsr-2255	576	8	loyalty	loyalty	NOUN
bjmsr-2255	576	9	in	in	ADP
bjmsr-2255	576	10	the	the	DET
bjmsr-2255	576	11	pharmaceutical	pharmaceutical	ADJ
bjmsr-2255	576	12	market	market	NOUN
bjmsr-2255	576	13	:	:	PUNCT
bjmsr-2255	576	14	a	a	DET
bjmsr-2255	576	15	study	study	NOUN
bjmsr-2255	576	16	of	of	ADP
bjmsr-2255	576	17	kazakhstan	kazakhstan	PROPN
bjmsr-2255	576	18	.	.	PUNCT
bjmsr-2255	577	1	regional	regional	ADJ
bjmsr-2255	577	2	science	science	NOUN
bjmsr-2255	577	3	policy	policy	NOUN
bjmsr-2255	577	4	&	&	CCONJ
bjmsr-2255	577	5	practice	practice	NOUN
bjmsr-2255	577	6	,	,	PUNCT
bjmsr-2255	577	7	16(9	16(9	NUM
bjmsr-2255	577	8	)	)	PUNCT
bjmsr-2255	577	9	,	,	PUNCT
bjmsr-2255	577	10	1–10	1–10	NOUN
bjmsr-2255	577	11	.	.	PUNCT
bjmsr-2255	578	1	https://doi.org/10.1016/j.rspp.2024.100021	https://doi.org/10.1016/j.rspp.2024.100021	PROPN
bjmsr-2255	578	2	oliver	oliver	PROPN
bjmsr-2255	578	3	,	,	PUNCT
bjmsr-2255	578	4	k.	k.	PROPN
bjmsr-2255	578	5	m.	m.	PROPN
bjmsr-2255	578	6	(	(	PUNCT
bjmsr-2255	578	7	2000	2000	NUM
bjmsr-2255	578	8	)	)	PUNCT
bjmsr-2255	578	9	.	.	PUNCT
bjmsr-2255	579	1	methods	method	NOUN
bjmsr-2255	579	2	for	for	ADP
bjmsr-2255	579	3	developing	develop	VERB
bjmsr-2255	579	4	constructivist	constructivist	ADJ
bjmsr-2255	579	5	learning	learning	NOUN
bjmsr-2255	579	6	on	on	ADP
bjmsr-2255	579	7	the	the	DET
bjmsr-2255	579	8	web	web	NOUN
bjmsr-2255	579	9	.	.	PUNCT
bjmsr-2255	579	10	educational	educational	ADJ
bjmsr-2255	579	11	technology	technology	NOUN
bjmsr-2255	579	12	,	,	PUNCT
bjmsr-2255	579	13	40(6	40(6	PROPN
bjmsr-2255	579	14	)	)	PUNCT
bjmsr-2255	579	15	,	,	PUNCT
bjmsr-2255	579	16	5–18	5–18	PROPN
bjmsr-2255	579	17	.	.	PROPN
bjmsr-2255	579	18	parasuraman	parasuraman	NOUN
bjmsr-2255	579	19	,	,	PUNCT
bjmsr-2255	579	20	s.	s.	PROPN
bjmsr-2255	579	21	,	,	PUNCT
bjmsr-2255	579	22	zeithaml	zeithaml	PROPN
bjmsr-2255	579	23	,	,	PUNCT
bjmsr-2255	579	24	v.	v.	PROPN
bjmsr-2255	579	25	a.	a.	PROPN
bjmsr-2255	579	26	,	,	PUNCT
bjmsr-2255	579	27	&	&	CCONJ
bjmsr-2255	579	28	berry	berry	PROPN
bjmsr-2255	579	29	,	,	PUNCT
bjmsr-2255	579	30	l.	l.	PROPN
bjmsr-2255	579	31	l.	l.	PROPN
bjmsr-2255	579	32	(	(	PUNCT
bjmsr-2255	579	33	1988	1988	NUM
bjmsr-2255	579	34	)	)	PUNCT
bjmsr-2255	579	35	.	.	PUNCT
bjmsr-2255	580	1	servqual	servqual	ADJ
bjmsr-2255	580	2	:	:	PUNCT
bjmsr-2255	580	3	a	a	DET
bjmsr-2255	580	4	multiple	multiple	ADJ
bjmsr-2255	580	5	-	-	PUNCT
bjmsr-2255	580	6	item	item	NOUN
bjmsr-2255	580	7	scale	scale	NOUN
bjmsr-2255	580	8	for	for	ADP
bjmsr-2255	580	9	measuring	measure	VERB
bjmsr-2255	580	10	consumer	consumer	NOUN
bjmsr-2255	580	11	perceptions	perception	NOUN
bjmsr-2255	580	12	of	of	ADP
bjmsr-2255	580	13	service	service	NOUN
bjmsr-2255	580	14	quality	quality	NOUN
bjmsr-2255	580	15	.	.	PUNCT
bjmsr-2255	581	1	journal	journal	NOUN
bjmsr-2255	581	2	of	of	ADP
bjmsr-2255	581	3	retailing	retailing	NOUN
bjmsr-2255	581	4	,	,	PUNCT
bjmsr-2255	581	5	64(1	64(1	NUM
bjmsr-2255	581	6	)	)	PUNCT
bjmsr-2255	581	7	,	,	PUNCT
bjmsr-2255	581	8	12–40	12–40	NUM
bjmsr-2255	581	9	.	.	PUNCT
bjmsr-2255	582	1	porkodi	porkodi	PROPN
bjmsr-2255	582	2	,	,	PUNCT
bjmsr-2255	582	3	s.	s.	PROPN
bjmsr-2255	582	4	,	,	PUNCT
bjmsr-2255	582	5	al	al	PROPN
bjmsr-2255	582	6	balushi	balushi	PROPN
bjmsr-2255	582	7	,	,	PUNCT
bjmsr-2255	582	8	s.	s.	PROPN
bjmsr-2255	582	9	s.	s.	PROPN
bjmsr-2255	582	10	k.	k.	PROPN
bjmsr-2255	582	11	,	,	PUNCT
bjmsr-2255	582	12	al	al	PROPN
bjmsr-2255	582	13	balushi	balushi	PROPN
bjmsr-2255	582	14	,	,	PUNCT
bjmsr-2255	582	15	m.	m.	PROPN
bjmsr-2255	582	16	k.	k.	PROPN
bjmsr-2255	582	17	m.	m.	PROPN
bjmsr-2255	582	18	,	,	PUNCT
bjmsr-2255	582	19	al	al	PROPN
bjmsr-2255	582	20	hadi	hadi	PROPN
bjmsr-2255	582	21	,	,	PUNCT
bjmsr-2255	582	22	k.	k.	PROPN
bjmsr-2255	582	23	o.	o.	PROPN
bjmsr-2255	582	24	r.	r.	PROPN
bjmsr-2255	582	25	,	,	PUNCT
bjmsr-2255	582	26	&	&	CCONJ
bjmsr-2255	582	27	al	al	PROPN
bjmsr-2255	582	28	balushi	balushi	PROPN
bjmsr-2255	582	29	,	,	PUNCT
bjmsr-2255	582	30	z.	z.	PROPN
bjmsr-2255	582	31	i.	i.	PROPN
bjmsr-2255	582	32	m.	m.	PROPN
bjmsr-2255	582	33	(	(	PUNCT
bjmsr-2255	582	34	2023	2023	NUM
bjmsr-2255	582	35	)	)	PUNCT
bjmsr-2255	582	36	.	.	PUNCT
bjmsr-2255	583	1	digital	digital	ADJ
bjmsr-2255	583	2	employee	employee	NOUN
bjmsr-2255	583	3	experience	experience	NOUN
bjmsr-2255	583	4	and	and	CCONJ
bjmsr-2255	583	5	organizational	organizational	ADJ
bjmsr-2255	583	6	performance	performance	NOUN
bjmsr-2255	583	7	:	:	PUNCT
bjmsr-2255	583	8	a	a	DET
bjmsr-2255	583	9	study	study	NOUN
bjmsr-2255	583	10	of	of	ADP
bjmsr-2255	583	11	the	the	DET
bjmsr-2255	583	12	telecommunications	telecommunications	NOUN
bjmsr-2255	583	13	sector	sector	NOUN
bjmsr-2255	583	14	in	in	ADP
bjmsr-2255	583	15	oman	oman	PROPN
bjmsr-2255	583	16	.	.	PUNCT
bjmsr-2255	584	1	business	business	NOUN
bjmsr-2255	584	2	,	,	PUNCT
bjmsr-2255	584	3	management	management	NOUN
bjmsr-2255	584	4	and	and	CCONJ
bjmsr-2255	584	5	economics	economic	NOUN
bjmsr-2255	584	6	engineering	engineering	NOUN
bjmsr-2255	584	7	,	,	PUNCT
bjmsr-2255	584	8	21(2	21(2	NUM
bjmsr-2255	584	9	)	)	PUNCT
bjmsr-2255	584	10	,	,	PUNCT
bjmsr-2255	584	11	248–268	248–268	NUM
bjmsr-2255	584	12	.	.	PUNCT
bjmsr-2255	585	1	https://doi.org/10.3846/bmee.2023.19498	https://doi.org/10.3846/bmee.2023.19498	PRON
bjmsr-2255	585	2	ramayah	ramayah	VERB
bjmsr-2255	585	3	,	,	PUNCT
bjmsr-2255	585	4	t.	t.	PROPN
bjmsr-2255	585	5	,	,	PUNCT
bjmsr-2255	585	6	soto	soto	NOUN
bjmsr-2255	585	7	-	-	PUNCT
bjmsr-2255	585	8	acosta	acosta	PROPN
bjmsr-2255	585	9	,	,	PUNCT
bjmsr-2255	585	10	p.	p.	NOUN
bjmsr-2255	585	11	,	,	PUNCT
bjmsr-2255	585	12	colomo	colomo	NOUN
bjmsr-2255	585	13	-	-	PUNCT
bjmsr-2255	585	14	palacios	palacio	NOUN
bjmsr-2255	585	15	,	,	PUNCT
bjmsr-2255	585	16	r.	r.	PROPN
bjmsr-2255	585	17	,	,	PUNCT
bjmsr-2255	585	18	gopi	gopi	PROPN
bjmsr-2255	585	19	,	,	PUNCT
bjmsr-2255	585	20	m.	m.	NOUN
bjmsr-2255	585	21	,	,	PUNCT
bjmsr-2255	585	22	&	&	CCONJ
bjmsr-2255	585	23	popa	popa	NOUN
bjmsr-2255	585	24	,	,	PUNCT
bjmsr-2255	585	25	s.	s.	PROPN
bjmsr-2255	585	26	(	(	PUNCT
bjmsr-2255	585	27	2014	2014	NUM
bjmsr-2255	585	28	)	)	PUNCT
bjmsr-2255	585	29	.	.	PUNCT
bjmsr-2255	586	1	explaining	explain	VERB
bjmsr-2255	586	2	the	the	DET
bjmsr-2255	586	3	adoption	adoption	NOUN
bjmsr-2255	586	4	of	of	ADP
bjmsr-2255	586	5	internet	internet	NOUN
bjmsr-2255	586	6	stock	stock	NOUN
bjmsr-2255	586	7	trading	trading	NOUN
bjmsr-2255	586	8	in	in	ADP
bjmsr-2255	586	9	malaysia	malaysia	PROPN
bjmsr-2255	586	10	:	:	PUNCT
bjmsr-2255	586	11	comparing	compare	VERB
bjmsr-2255	586	12	models	model	NOUN
bjmsr-2255	586	13	.	.	PUNCT
bjmsr-2255	587	1	asian	asian	ADJ
bjmsr-2255	587	2	journal	journal	PROPN
bjmsr-2255	587	3	of	of	ADP
bjmsr-2255	587	4	technology	technology	NOUN
bjmsr-2255	587	5	innovation	innovation	NOUN
bjmsr-2255	587	6	,	,	PUNCT
bjmsr-2255	587	7	22(1	22(1	NUM
bjmsr-2255	587	8	)	)	PUNCT
bjmsr-2255	587	9	,	,	PUNCT
bjmsr-2255	587	10	131–151	131–151	NUM
bjmsr-2255	587	11	.	.	PUNCT
bjmsr-2255	588	1	https://doi.org/10.1080/19761597.2013.873110	https://doi.org/10.1080/19761597.2013.873110	PROPN
bjmsr-2255	588	2	ribeiro	ribeiro	PROPN
bjmsr-2255	588	3	,	,	PUNCT
bjmsr-2255	588	4	h.	h.	PROPN
bjmsr-2255	588	5	,	,	PUNCT
bjmsr-2255	588	6	barbosa	barbosa	PROPN
bjmsr-2255	588	7	,	,	PUNCT
bjmsr-2255	588	8	b.	b.	PROPN
bjmsr-2255	588	9	,	,	PUNCT
bjmsr-2255	588	10	moreira	moreira	PROPN
bjmsr-2255	588	11	,	,	PUNCT
bjmsr-2255	588	12	a.	a.	PROPN
bjmsr-2255	588	13	c.	c.	PROPN
bjmsr-2255	588	14	,	,	PUNCT
bjmsr-2255	588	15	&	&	CCONJ
bjmsr-2255	588	16	rodrigues	rodrigues	PROPN
bjmsr-2255	588	17	,	,	PUNCT
bjmsr-2255	588	18	r.	r.	PROPN
bjmsr-2255	588	19	(	(	PUNCT
bjmsr-2255	588	20	2024	2024	NUM
bjmsr-2255	588	21	)	)	PUNCT
bjmsr-2255	588	22	.	.	PUNCT
bjmsr-2255	589	1	a	a	DET
bjmsr-2255	589	2	closer	close	ADJ
bjmsr-2255	589	3	look	look	NOUN
bjmsr-2255	589	4	at	at	ADP
bjmsr-2255	589	5	customer	customer	NOUN
bjmsr-2255	589	6	experience	experience	NOUN
bjmsr-2255	589	7	with	with	ADP
bjmsr-2255	589	8	bundle	bundle	NOUN
bjmsr-2255	589	9	telecommunication	telecommunication	NOUN
bjmsr-2255	589	10	services	service	NOUN
bjmsr-2255	589	11	and	and	CCONJ
bjmsr-2255	589	12	its	its	PRON
bjmsr-2255	589	13	impacts	impact	NOUN
bjmsr-2255	589	14	on	on	ADP
bjmsr-2255	589	15	satisfaction	satisfaction	NOUN
bjmsr-2255	589	16	and	and	CCONJ
bjmsr-2255	589	17	switching	switch	VERB
bjmsr-2255	589	18	intention	intention	NOUN
bjmsr-2255	589	19	.	.	PUNCT
bjmsr-2255	590	1	journal	journal	NOUN
bjmsr-2255	590	2	of	of	ADP
bjmsr-2255	590	3	marketing	marketing	NOUN
bjmsr-2255	590	4	analytics	analytic	NOUN
bjmsr-2255	590	5	,	,	PUNCT
bjmsr-2255	590	6	12(3	12(3	NUM
bjmsr-2255	590	7	)	)	PUNCT
bjmsr-2255	590	8	,	,	PUNCT
bjmsr-2255	590	9	668–686	668–686	NUM
bjmsr-2255	590	10	.	.	PUNCT
bjmsr-2255	591	1	https://doi.org/10.1057/s41270-023-00222-w	https://doi.org/10.1057/s41270-023-00222-w	PROPN
bjmsr-2255	591	2	rohwiyati	rohwiyati	PROPN
bjmsr-2255	591	3	,	,	PUNCT
bjmsr-2255	591	4	haryono	haryono	NOUN
bjmsr-2255	591	5	,	,	PUNCT
bjmsr-2255	591	6	t.	t.	PROPN
bjmsr-2255	591	7	,	,	PUNCT
bjmsr-2255	591	8	setiawan	setiawan	PROPN
bjmsr-2255	591	9	,	,	PUNCT
bjmsr-2255	591	10	a.	a.	NOUN
bjmsr-2255	591	11	i.	i.	PROPN
bjmsr-2255	591	12	,	,	PUNCT
bjmsr-2255	591	13	wahyudi	wahyudi	PROPN
bjmsr-2255	591	14	,	,	PUNCT
bjmsr-2255	591	15	l.	l.	PROPN
bjmsr-2255	591	16	,	,	PUNCT
bjmsr-2255	591	17	amperawati	amperawati	PROPN
bjmsr-2255	591	18	,	,	PUNCT
bjmsr-2255	591	19	e.	e.	PROPN
bjmsr-2255	591	20	d.	d.	PROPN
bjmsr-2255	591	21	,	,	PUNCT
bjmsr-2255	591	22	&	&	CCONJ
bjmsr-2255	591	23	pradianto	pradianto	NOUN
bjmsr-2255	591	24	,	,	PUNCT
bjmsr-2255	591	25	m.	m.	NOUN
bjmsr-2255	591	26	a.	a.	NOUN
bjmsr-2255	591	27	(	(	PUNCT
bjmsr-2255	591	28	2024	2024	NUM
bjmsr-2255	591	29	)	)	PUNCT
bjmsr-2255	591	30	.	.	PUNCT
bjmsr-2255	592	1	e	e	X
bjmsr-2255	592	2	-	-	NOUN
bjmsr-2255	592	3	trust	trust	NOUN
bjmsr-2255	592	4	and	and	CCONJ
bjmsr-2255	592	5	e	e	NOUN
bjmsr-2255	592	6	-	-	NOUN
bjmsr-2255	592	7	service	service	ADJ
bjmsr-2255	592	8	quality	quality	NOUN
bjmsr-2255	592	9	on	on	ADP
bjmsr-2255	592	10	e	e	NOUN
bjmsr-2255	592	11	-	-	NOUN
bjmsr-2255	592	12	loyalty	loyalty	NOUN
bjmsr-2255	592	13	:	:	PUNCT
bjmsr-2255	592	14	role	role	NOUN
bjmsr-2255	592	15	of	of	ADP
bjmsr-2255	592	16	e	e	NOUN
bjmsr-2255	592	17	-	-	NOUN
bjmsr-2255	592	18	satisfaction	satisfaction	NOUN
bjmsr-2255	592	19	and	and	CCONJ
bjmsr-2255	592	20	customer	customer	NOUN
bjmsr-2255	592	21	privacy	privacy	NOUN
bjmsr-2255	592	22	.	.	PUNCT
bjmsr-2255	593	1	journal	journal	PROPN
bjmsr-2255	593	2	of	of	ADP
bjmsr-2255	593	3	ecohumanism	ecohumanism	NOUN
bjmsr-2255	593	4	,	,	PUNCT
bjmsr-2255	593	5	3(4	3(4	NUM
bjmsr-2255	593	6	)	)	PUNCT
bjmsr-2255	593	7	,	,	PUNCT
bjmsr-2255	593	8	3130–3143	3130–3143	NUM
bjmsr-2255	593	9	.	.	PUNCT
bjmsr-2255	594	1	https://doi.org/10.62754/joe.v3i4.3831	https://doi.org/10.62754/joe.v3i4.3831	PROPN
bjmsr-2255	594	2	schlosser	schlosser	PROPN
bjmsr-2255	594	3	,	,	PUNCT
bjmsr-2255	594	4	a.	a.	PROPN
bjmsr-2255	594	5	e.	e.	PROPN
bjmsr-2255	594	6	,	,	PUNCT
bjmsr-2255	594	7	white	white	ADJ
bjmsr-2255	594	8	,	,	PUNCT
bjmsr-2255	594	9	t.	t.	PROPN
bjmsr-2255	594	10	b.	b.	PROPN
bjmsr-2255	594	11	,	,	PUNCT
bjmsr-2255	594	12	&	&	CCONJ
bjmsr-2255	594	13	lloyd	lloyd	PROPN
bjmsr-2255	594	14	,	,	PUNCT
bjmsr-2255	594	15	s.	s.	PROPN
bjmsr-2255	594	16	m.	m.	PROPN
bjmsr-2255	594	17	(	(	PUNCT
bjmsr-2255	594	18	2006	2006	NUM
bjmsr-2255	594	19	)	)	PUNCT
bjmsr-2255	594	20	.	.	PUNCT
bjmsr-2255	595	1	converting	convert	VERB
bjmsr-2255	595	2	web	web	NOUN
bjmsr-2255	595	3	site	site	NOUN
bjmsr-2255	595	4	visitors	visitor	NOUN
bjmsr-2255	595	5	into	into	ADP
bjmsr-2255	595	6	buyers	buyer	NOUN
bjmsr-2255	595	7	:	:	PUNCT
bjmsr-2255	595	8	how	how	SCONJ
bjmsr-2255	595	9	web	web	NOUN
bjmsr-2255	595	10	site	site	NOUN
bjmsr-2255	595	11	investment	investment	NOUN
bjmsr-2255	595	12	increases	increase	VERB
bjmsr-2255	595	13	consumer	consumer	NOUN
bjmsr-2255	595	14	trusting	trust	VERB
bjmsr-2255	595	15	beliefs	belief	NOUN
bjmsr-2255	595	16	and	and	CCONJ
bjmsr-2255	595	17	online	online	ADJ
bjmsr-2255	595	18	purchase	purchase	NOUN
bjmsr-2255	595	19	intentions	intention	NOUN
bjmsr-2255	595	20	.	.	PUNCT
bjmsr-2255	596	1	journal	journal	NOUN
bjmsr-2255	596	2	of	of	ADP
bjmsr-2255	596	3	marketing	marketing	NOUN
bjmsr-2255	596	4	,	,	PUNCT
bjmsr-2255	596	5	70(2	70(2	PROPN
bjmsr-2255	596	6	)	)	PUNCT
bjmsr-2255	596	7	,	,	PUNCT
bjmsr-2255	596	8	133–148	133–148	NUM
bjmsr-2255	596	9	.	.	PUNCT
bjmsr-2255	597	1	https://doi.org/10.1509/jmkg.70.2.133	https://doi.org/10.1509/jmkg.70.2.133	PROPN
bjmsr-2255	597	2	selim	selim	PROPN
bjmsr-2255	597	3	,	,	PUNCT
bjmsr-2255	597	4	n.	n.	PROPN
bjmsr-2255	597	5	i.	i.	PROPN
bjmsr-2255	597	6	i.	i.	PROPN
bjmsr-2255	597	7	b.	b.	PROPN
bjmsr-2255	597	8	,	,	PUNCT
bjmsr-2255	597	9	zailani	zailani	PROPN
bjmsr-2255	597	10	,	,	PUNCT
bjmsr-2255	597	11	s.	s.	PROPN
bjmsr-2255	597	12	,	,	PUNCT
bjmsr-2255	597	13	aziz	aziz	PROPN
bjmsr-2255	597	14	,	,	PUNCT
bjmsr-2255	597	15	a.	a.	NOUN
bjmsr-2255	597	16	a.	a.	PROPN
bjmsr-2255	597	17	,	,	PUNCT
bjmsr-2255	597	18	&	&	CCONJ
bjmsr-2255	597	19	rahman	rahman	PROPN
bjmsr-2255	597	20	,	,	PUNCT
bjmsr-2255	597	21	m.	m.	PROPN
bjmsr-2255	597	22	k.	k.	PROPN
bjmsr-2255	597	23	(	(	PUNCT
bjmsr-2255	597	24	2022	2022	NUM
bjmsr-2255	597	25	)	)	PUNCT
bjmsr-2255	597	26	.	.	PUNCT
bjmsr-2255	598	1	halal	halal	PROPN
bjmsr-2255	598	2	logistic	logistic	ADJ
bjmsr-2255	598	3	services	service	NOUN
bjmsr-2255	598	4	,	,	PUNCT
bjmsr-2255	598	5	trust	trust	NOUN
bjmsr-2255	598	6	and	and	CCONJ
bjmsr-2255	598	7	satisfaction	satisfaction	NOUN
bjmsr-2255	598	8	amongst	amongst	ADP
bjmsr-2255	598	9	malaysian	malaysian	ADJ
bjmsr-2255	598	10	3pl	3pl	PROPN
bjmsr-2255	598	11	service	service	NOUN
bjmsr-2255	598	12	providers	provider	NOUN
bjmsr-2255	598	13	.	.	PUNCT
bjmsr-2255	599	1	journal	journal	PROPN
bjmsr-2255	599	2	of	of	ADP
bjmsr-2255	599	3	islamic	islamic	PROPN
bjmsr-2255	599	4	marketing	marketing	NOUN
bjmsr-2255	599	5	,	,	PUNCT
bjmsr-2255	599	6	13(1	13(1	NUM
bjmsr-2255	599	7	)	)	PUNCT
bjmsr-2255	599	8	,	,	PUNCT
bjmsr-2255	599	9	81–99	81–99	NUM
bjmsr-2255	599	10	.	.	PUNCT
bjmsr-2255	600	1	https://doi.org/10.1108/jima-052018-0088	https://doi.org/10.1108/jima-052018-0088	PROPN
bjmsr-2255	600	2	siddiqi	siddiqi	PROPN
bjmsr-2255	600	3	,	,	PUNCT
bjmsr-2255	600	4	k.	k.	PROPN
bjmsr-2255	601	1	o.	o.	PROPN
bjmsr-2255	601	2	(	(	PUNCT
bjmsr-2255	601	3	2011	2011	NUM
bjmsr-2255	601	4	)	)	PUNCT
bjmsr-2255	601	5	.	.	PUNCT
bjmsr-2255	602	1	interrelations	interrelation	NOUN
bjmsr-2255	602	2	between	between	ADP
bjmsr-2255	602	3	service	service	NOUN
bjmsr-2255	602	4	quality	quality	NOUN
bjmsr-2255	602	5	attributes	attribute	NOUN
bjmsr-2255	602	6	,	,	PUNCT
bjmsr-2255	602	7	customer	customer	NOUN
bjmsr-2255	602	8	satisfaction	satisfaction	NOUN
bjmsr-2255	602	9	and	and	CCONJ
bjmsr-2255	602	10	customer	customer	NOUN
bjmsr-2255	602	11	loyalty	loyalty	NOUN
bjmsr-2255	602	12	in	in	ADP
bjmsr-2255	602	13	the	the	DET
bjmsr-2255	602	14	retail	retail	ADJ
bjmsr-2255	602	15	banking	banking	NOUN
bjmsr-2255	602	16	sector	sector	NOUN
bjmsr-2255	602	17	in	in	ADP
bjmsr-2255	602	18	bangladesh	bangladesh	PROPN
bjmsr-2255	602	19	.	.	PUNCT
bjmsr-2255	603	1	international	international	ADJ
bjmsr-2255	603	2	journal	journal	PROPN
bjmsr-2255	603	3	of	of	ADP
bjmsr-2255	603	4	business	business	NOUN
bjmsr-2255	603	5	and	and	CCONJ
bjmsr-2255	603	6	management	management	NOUN
bjmsr-2255	603	7	,	,	PUNCT
bjmsr-2255	603	8	6(3	6(3	NUM
bjmsr-2255	603	9	)	)	PUNCT
bjmsr-2255	603	10	,	,	PUNCT
bjmsr-2255	603	11	12–36	12–36	NUM
bjmsr-2255	603	12	.	.	PUNCT
bjmsr-2255	604	1	https://doi.org/10.5539/ijbm.v6n3p12	https://doi.org/10.5539/ijbm.v6n3p12	PRON
bjmsr-2255	604	2	sirdeshmukh	sirdeshmukh	PROPN
bjmsr-2255	604	3	,	,	PUNCT
bjmsr-2255	604	4	d.	d.	PROPN
bjmsr-2255	604	5	,	,	PUNCT
bjmsr-2255	604	6	singh	singh	PROPN
bjmsr-2255	604	7	,	,	PUNCT
bjmsr-2255	604	8	j.	j.	PROPN
bjmsr-2255	604	9	,	,	PUNCT
bjmsr-2255	604	10	&	&	CCONJ
bjmsr-2255	604	11	sabol	sabol	PROPN
bjmsr-2255	604	12	,	,	PUNCT
bjmsr-2255	604	13	b.	b.	PROPN
bjmsr-2255	604	14	(	(	PUNCT
bjmsr-2255	604	15	2002	2002	NUM
bjmsr-2255	604	16	)	)	PUNCT
bjmsr-2255	604	17	.	.	PUNCT
bjmsr-2255	605	1	consumer	consumer	NOUN
bjmsr-2255	605	2	trust	trust	PROPN
bjmsr-2255	605	3	,	,	PUNCT
bjmsr-2255	605	4	value	value	NOUN
bjmsr-2255	605	5	,	,	PUNCT
bjmsr-2255	605	6	and	and	CCONJ
bjmsr-2255	605	7	loyalty	loyalty	NOUN
bjmsr-2255	605	8	in	in	ADP
bjmsr-2255	605	9	relational	relational	ADJ
bjmsr-2255	605	10	exchanges	exchange	NOUN
bjmsr-2255	605	11	.	.	PUNCT
bjmsr-2255	606	1	journal	journal	NOUN
bjmsr-2255	606	2	of	of	ADP
bjmsr-2255	606	3	marketing	marketing	NOUN
bjmsr-2255	606	4	,	,	PUNCT
bjmsr-2255	606	5	66(1	66(1	NOUN
bjmsr-2255	606	6	)	)	PUNCT
bjmsr-2255	606	7	,	,	PUNCT
bjmsr-2255	606	8	15–37	15–37	PROPN
bjmsr-2255	606	9	.	.	PUNCT
bjmsr-2255	607	1	https://doi.org/10.1509/jmkg.66.1.15.18449	https://doi.org/10.1509/jmkg.66.1.15.18449	PROPN
bjmsr-2255	607	2	soleimani	soleimani	PROPN
bjmsr-2255	607	3	,	,	PUNCT
bjmsr-2255	607	4	m.	m.	NOUN
bjmsr-2255	607	5	(	(	PUNCT
bjmsr-2255	607	6	2022	2022	NUM
bjmsr-2255	607	7	)	)	PUNCT
bjmsr-2255	607	8	.	.	PUNCT
bjmsr-2255	608	1	buyers	buyer	NOUN
bjmsr-2255	608	2	’	’	PART
bjmsr-2255	608	3	trust	trust	NOUN
bjmsr-2255	608	4	and	and	CCONJ
bjmsr-2255	608	5	mistrust	mistrust	NOUN
bjmsr-2255	608	6	in	in	ADP
bjmsr-2255	608	7	e	e	PROPN
bjmsr-2255	608	8	-	-	NOUN
bjmsr-2255	608	9	commerce	commerce	NOUN
bjmsr-2255	608	10	platforms	platform	NOUN
bjmsr-2255	608	11	:	:	PUNCT
bjmsr-2255	608	12	a	a	DET
bjmsr-2255	608	13	synthesizing	synthesize	VERB
bjmsr-2255	608	14	literature	literature	NOUN
bjmsr-2255	608	15	review	review	NOUN
bjmsr-2255	608	16	.	.	PUNCT
bjmsr-2255	609	1	information	information	NOUN
bjmsr-2255	609	2	systems	system	NOUN
bjmsr-2255	609	3	and	and	CCONJ
bjmsr-2255	609	4	e	e	NOUN
bjmsr-2255	609	5	-	-	NOUN
bjmsr-2255	609	6	business	business	NOUN
bjmsr-2255	609	7	management	management	NOUN
bjmsr-2255	609	8	,	,	PUNCT
bjmsr-2255	609	9	20(1	20(1	NUM
bjmsr-2255	609	10	)	)	PUNCT
bjmsr-2255	609	11	,	,	PUNCT
bjmsr-2255	609	12	57–78	57–78	NUM
bjmsr-2255	609	13	.	.	PUNCT
bjmsr-2255	610	1	https://doi.org/10.1007/s10257-021-00545-0	https://doi.org/10.1007/s10257-021-00545-0	PROPN
bjmsr-2255	610	2	sharif	sharif	PROPN
bjmsr-2255	610	3	,	,	PUNCT
bjmsr-2255	610	4	m.	m.	NOUN
bjmsr-2255	610	5	a.	a.	PROPN
bjmsr-2255	610	6	,	,	PUNCT
bjmsr-2255	610	7	rahman	rahman	PROPN
bjmsr-2255	610	8	,	,	PUNCT
bjmsr-2255	610	9	m.	m.	NOUN
bjmsr-2255	610	10	a.	a.	PROPN
bjmsr-2255	610	11	,	,	PUNCT
bjmsr-2255	610	12	&	&	CCONJ
bjmsr-2255	610	13	mallik	mallik	PROPN
bjmsr-2255	610	14	,	,	PUNCT
bjmsr-2255	610	15	m.	m.	PROPN
bjmsr-2255	610	16	r.	r.	PROPN
bjmsr-2255	610	17	(	(	PUNCT
bjmsr-2255	610	18	2022	2022	NUM
bjmsr-2255	610	19	)	)	PUNCT
bjmsr-2255	610	20	.	.	PUNCT
bjmsr-2255	611	1	investigating	investigate	VERB
bjmsr-2255	611	2	the	the	DET
bjmsr-2255	611	3	effect	effect	NOUN
bjmsr-2255	611	4	of	of	ADP
bjmsr-2255	611	5	covid-19	covid-19	PROPN
bjmsr-2255	611	6	on	on	ADP
bjmsr-2255	611	7	human	human	ADJ
bjmsr-2255	611	8	resource	resource	NOUN
bjmsr-2255	611	9	management	management	NOUN
bjmsr-2255	611	10	and	and	CCONJ
bjmsr-2255	611	11	non	non	ADJ
bjmsr-2255	611	12	-	-	ADJ
bjmsr-2255	611	13	financial	financial	ADJ
bjmsr-2255	611	14	job	job	NOUN
bjmsr-2255	611	15	satisfaction	satisfaction	NOUN
bjmsr-2255	611	16	:	:	PUNCT
bjmsr-2255	611	17	empirical	empirical	ADJ
bjmsr-2255	611	18	evidence	evidence	NOUN
bjmsr-2255	611	19	from	from	ADP
bjmsr-2255	611	20	the	the	DET
bjmsr-2255	611	21	rmg	rmg	PROPN
bjmsr-2255	611	22	sector	sector	NOUN
bjmsr-2255	611	23	of	of	ADP
bjmsr-2255	611	24	bangladesh	bangladesh	PROPN
bjmsr-2255	611	25	.	.	PUNCT
bjmsr-2255	612	1	bangladesh	bangladesh	PROPN
bjmsr-2255	612	2	journal	journal	PROPN
bjmsr-2255	612	3	of	of	ADP
bjmsr-2255	612	4	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	612	5	scientific	scientific	ADJ
bjmsr-2255	612	6	research	research	NOUN
bjmsr-2255	612	7	,	,	PUNCT
bjmsr-2255	612	8	5(1	5(1	NUM
bjmsr-2255	612	9	)	)	PUNCT
bjmsr-2255	612	10	,	,	PUNCT
bjmsr-2255	612	11	14	14	NUM
bjmsr-2255	612	12	-	-	SYM
bjmsr-2255	612	13	20	20	NUM
bjmsr-2255	612	14	.	.	PUNCT
bjmsr-2255	613	1	https://doi.org/10.46281/bjmsr.v5i1.1774	https://doi.org/10.46281/bjmsr.v5i1.1774	PROPN
bjmsr-2255	613	2	susanti	susanti	PROPN
bjmsr-2255	613	3	,	,	PUNCT
bjmsr-2255	613	4	y.	y.	PROPN
bjmsr-2255	613	5	f.	f.	PROPN
bjmsr-2255	613	6	,	,	PUNCT
bjmsr-2255	613	7	hasudungan	hasudungan	VERB
bjmsr-2255	613	8	,	,	PUNCT
bjmsr-2255	613	9	a.	a.	NOUN
bjmsr-2255	613	10	,	,	PUNCT
bjmsr-2255	613	11	&	&	CCONJ
bjmsr-2255	613	12	prasetyo	prasetyo	NOUN
bjmsr-2255	613	13	,	,	PUNCT
bjmsr-2255	613	14	a.	a.	PROPN
bjmsr-2255	613	15	w.	w.	PROPN
bjmsr-2255	613	16	(	(	PUNCT
bjmsr-2255	613	17	2018	2018	NUM
bjmsr-2255	613	18	)	)	PUNCT
bjmsr-2255	613	19	.	.	PUNCT
bjmsr-2255	614	1	relationship	relationship	NOUN
bjmsr-2255	614	2	between	between	ADP
bjmsr-2255	614	3	customer	customer	NOUN
bjmsr-2255	614	4	loyalty	loyalty	NOUN
bjmsr-2255	614	5	,	,	PUNCT
bjmsr-2255	614	6	customer	customer	NOUN
bjmsr-2255	614	7	satisfaction	satisfaction	NOUN
bjmsr-2255	614	8	,	,	PUNCT
bjmsr-2255	614	9	customer	customer	NOUN
bjmsr-2255	614	10	trust	trust	NOUN
bjmsr-2255	614	11	,	,	PUNCT
bjmsr-2255	614	12	and	and	CCONJ
bjmsr-2255	614	13	service	service	NOUN
bjmsr-2255	614	14	quality	quality	NOUN
bjmsr-2255	614	15	in	in	ADP
bjmsr-2255	614	16	e	e	NOUN
bjmsr-2255	614	17	-	-	NOUN
bjmsr-2255	614	18	commerce	commerce	NOUN
bjmsr-2255	614	19	setting	setting	NOUN
bjmsr-2255	614	20	:	:	PUNCT
bjmsr-2255	614	21	case	case	NOUN
bjmsr-2255	614	22	study	study	NOUN
bjmsr-2255	614	23	of	of	ADP
bjmsr-2255	614	24	lazada	lazada	PROPN
bjmsr-2255	614	25	in	in	ADP
bjmsr-2255	614	26	indonesia	indonesia	PROPN
bjmsr-2255	614	27	.	.	PUNCT
bjmsr-2255	615	1	international	international	ADJ
bjmsr-2255	615	2	journal	journal	PROPN
bjmsr-2255	615	3	of	of	ADP
bjmsr-2255	615	4	business	business	NOUN
bjmsr-2255	615	5	studies	study	NOUN
bjmsr-2255	615	6	,	,	PUNCT
bjmsr-2255	615	7	2(2	2(2	NUM
bjmsr-2255	615	8	)	)	PUNCT
bjmsr-2255	615	9	,	,	PUNCT
bjmsr-2255	615	10	93–104	93–104	PROPN
bjmsr-2255	615	11	.	.	PUNCT
bjmsr-2255	615	12	https://doi.org/10.32924/ijbs.v2i2.57	https://doi.org/10.32924/ijbs.v2i2.57	PROPN
bjmsr-2255	615	13	tabachnick	tabachnick	PROPN
bjmsr-2255	615	14	,	,	PUNCT
bjmsr-2255	615	15	b.	b.	PROPN
bjmsr-2255	615	16	g.	g.	PROPN
bjmsr-2255	615	17	,	,	PUNCT
bjmsr-2255	615	18	&	&	CCONJ
bjmsr-2255	615	19	fidell	fidell	PROPN
bjmsr-2255	615	20	,	,	PUNCT
bjmsr-2255	615	21	l.	l.	PROPN
bjmsr-2255	615	22	s.	s.	PROPN
bjmsr-2255	615	23	(	(	PUNCT
bjmsr-2255	615	24	2013	2013	NUM
bjmsr-2255	615	25	)	)	PUNCT
bjmsr-2255	615	26	.	.	PUNCT
bjmsr-2255	616	1	using	use	VERB
bjmsr-2255	616	2	multivariate	multivariate	NOUN
bjmsr-2255	616	3	statistics	statistic	NOUN
bjmsr-2255	616	4	(	(	PUNCT
bjmsr-2255	616	5	6th	6th	ADJ
bjmsr-2255	616	6	ed	ed	NOUN
bjmsr-2255	616	7	.	.	PUNCT
bjmsr-2255	616	8	)	)	PUNCT
bjmsr-2255	616	9	.	.	PUNCT
bjmsr-2255	617	1	pearson	pearson	PROPN
bjmsr-2255	617	2	education	education	PROPN
bjmsr-2255	617	3	,	,	PUNCT
bjmsr-2255	617	4	inc	inc	PROPN
bjmsr-2255	617	5	.	.	PROPN
bjmsr-2255	617	6	tangchua	tangchua	PROPN
bjmsr-2255	617	7	,	,	PUNCT
bjmsr-2255	617	8	p.	p.	PROPN
bjmsr-2255	617	9	,	,	PUNCT
bjmsr-2255	617	10	&	&	CCONJ
bjmsr-2255	617	11	vanichchinchai	vanichchinchai	PROPN
bjmsr-2255	617	12	,	,	PUNCT
bjmsr-2255	617	13	a.	a.	NOUN
bjmsr-2255	617	14	(	(	PUNCT
bjmsr-2255	617	15	2024	2024	NUM
bjmsr-2255	617	16	)	)	PUNCT
bjmsr-2255	617	17	.	.	PUNCT
bjmsr-2255	618	1	the	the	DET
bjmsr-2255	618	2	effects	effect	NOUN
bjmsr-2255	618	3	of	of	ADP
bjmsr-2255	618	4	service	service	NOUN
bjmsr-2255	618	5	quality	quality	NOUN
bjmsr-2255	618	6	on	on	ADP
bjmsr-2255	618	7	relationship	relationship	NOUN
bjmsr-2255	618	8	quality	quality	NOUN
bjmsr-2255	618	9	and	and	CCONJ
bjmsr-2255	618	10	loyalty	loyalty	NOUN
bjmsr-2255	618	11	in	in	ADP
bjmsr-2255	618	12	businessto	businessto	NOUN
bjmsr-2255	618	13	-	-	PUNCT
bjmsr-2255	618	14	business	business	NOUN
bjmsr-2255	618	15	electrical	electrical	ADJ
bjmsr-2255	618	16	and	and	CCONJ
bjmsr-2255	618	17	electronics	electronic	NOUN
bjmsr-2255	618	18	industry	industry	NOUN
bjmsr-2255	618	19	.	.	PUNCT
bjmsr-2255	619	1	asia	asia	PROPN
bjmsr-2255	619	2	pacific	pacific	PROPN
bjmsr-2255	619	3	journal	journal	PROPN
bjmsr-2255	619	4	of	of	ADP
bjmsr-2255	619	5	marketing	marketing	NOUN
bjmsr-2255	619	6	and	and	CCONJ
bjmsr-2255	619	7	logistics	logistic	NOUN
bjmsr-2255	619	8	,	,	PUNCT
bjmsr-2255	619	9	ahead	ahead	ADV
bjmsr-2255	619	10	of	of	ADP
bjmsr-2255	619	11	publication	publication	NOUN
bjmsr-2255	619	12	.	.	PUNCT
bjmsr-2255	620	1	https://doi.org/10.1108/apjml-01-2024-0089	https://doi.org/10.1108/apjml-01-2024-0089	PROPN
bjmsr-2255	620	2	tran	tran	PROPN
bjmsr-2255	620	3	,	,	PUNCT
bjmsr-2255	620	4	v.	v.	PROPN
bjmsr-2255	620	5	d.	d.	PROPN
bjmsr-2255	620	6	,	,	PUNCT
bjmsr-2255	620	7	&	&	CCONJ
bjmsr-2255	620	8	vu	vu	PROPN
bjmsr-2255	620	9	,	,	PUNCT
bjmsr-2255	620	10	q.	q.	PROPN
bjmsr-2255	620	11	h.	h.	PROPN
bjmsr-2255	620	12	(	(	PUNCT
bjmsr-2255	620	13	2019	2019	NUM
bjmsr-2255	620	14	)	)	PUNCT
bjmsr-2255	620	15	.	.	PUNCT
bjmsr-2255	621	1	inspecting	inspect	VERB
bjmsr-2255	621	2	the	the	DET
bjmsr-2255	621	3	relationship	relationship	NOUN
bjmsr-2255	621	4	among	among	ADP
bjmsr-2255	621	5	e	e	NOUN
bjmsr-2255	621	6	-	-	NOUN
bjmsr-2255	621	7	service	service	ADJ
bjmsr-2255	621	8	quality	quality	NOUN
bjmsr-2255	621	9	,	,	PUNCT
bjmsr-2255	621	10	e	e	NOUN
bjmsr-2255	621	11	-	-	NOUN
bjmsr-2255	621	12	trust	trust	NOUN
bjmsr-2255	621	13	,	,	PUNCT
bjmsr-2255	621	14	e	e	NOUN
bjmsr-2255	621	15	-	-	NOUN
bjmsr-2255	621	16	customer	customer	NOUN
bjmsr-2255	621	17	satisfaction	satisfaction	NOUN
bjmsr-2255	621	18	and	and	CCONJ
bjmsr-2255	621	19	behavioral	behavioral	ADJ
bjmsr-2255	621	20	intentions	intention	NOUN
bjmsr-2255	621	21	of	of	ADP
bjmsr-2255	621	22	online	online	ADJ
bjmsr-2255	621	23	shopping	shopping	NOUN
bjmsr-2255	621	24	customers	customer	NOUN
bjmsr-2255	621	25	.	.	PUNCT
bjmsr-2255	622	1	global	global	ADJ
bjmsr-2255	622	2	business	business	PROPN
bjmsr-2255	622	3	finance	finance	PROPN
bjmsr-2255	622	4	review	review	PROPN
bjmsr-2255	622	5	,	,	PUNCT
bjmsr-2255	622	6	24(3	24(3	NUM
bjmsr-2255	622	7	)	)	PUNCT
bjmsr-2255	622	8	,	,	PUNCT
bjmsr-2255	622	9	29–42	29–42	NUM
bjmsr-2255	622	10	.	.	PUNCT
bjmsr-2255	623	1	https://doi.org/10.17549/gbfr.2019.24.3.29	https://doi.org/10.17549/gbfr.2019.24.3.29	PROPN
bjmsr-2255	623	2	turnbull	turnbull	PROPN
bjmsr-2255	623	3	,	,	PUNCT
bjmsr-2255	623	4	p.	p.	PROPN
bjmsr-2255	623	5	w.	w.	PROPN
bjmsr-2255	623	6	,	,	PUNCT
bjmsr-2255	623	7	leek	leek	PROPN
bjmsr-2255	623	8	,	,	PUNCT
bjmsr-2255	623	9	s.	s.	PROPN
bjmsr-2255	623	10	,	,	PUNCT
bjmsr-2255	623	11	&	&	CCONJ
bjmsr-2255	623	12	ying	ying	PROPN
bjmsr-2255	623	13	,	,	PUNCT
bjmsr-2255	623	14	g.	g.	PROPN
bjmsr-2255	623	15	(	(	PUNCT
bjmsr-2255	623	16	2000	2000	NUM
bjmsr-2255	623	17	)	)	PUNCT
bjmsr-2255	623	18	.	.	PUNCT
bjmsr-2255	624	1	customer	customer	NOUN
bjmsr-2255	624	2	confusion	confusion	NOUN
bjmsr-2255	624	3	:	:	PUNCT
bjmsr-2255	624	4	the	the	DET
bjmsr-2255	624	5	mobile	mobile	ADJ
bjmsr-2255	624	6	phone	phone	NOUN
bjmsr-2255	624	7	market	market	NOUN
bjmsr-2255	624	8	.	.	PUNCT
bjmsr-2255	625	1	journal	journal	NOUN
bjmsr-2255	625	2	of	of	ADP
bjmsr-2255	625	3	marketing	marketing	NOUN
bjmsr-2255	625	4	management	management	NOUN
bjmsr-2255	625	5	,	,	PUNCT
bjmsr-2255	625	6	16(1–3	16(1–3	PROPN
bjmsr-2255	625	7	)	)	PUNCT
bjmsr-2255	625	8	,	,	PUNCT
bjmsr-2255	625	9	143–163	143–163	NUM
bjmsr-2255	625	10	.	.	PUNCT
bjmsr-2255	626	1	https://doi.org/10.1362/026725700785100523	https://doi.org/10.1362/026725700785100523	NOUN
bjmsr-2255	626	2	venkatakrishnan	venkatakrishnan	NOUN
bjmsr-2255	626	3	,	,	PUNCT
bjmsr-2255	626	4	j.	j.	PROPN
bjmsr-2255	626	5	,	,	PUNCT
bjmsr-2255	626	6	alagiriswamy	alagiriswamy	PROPN
bjmsr-2255	626	7	,	,	PUNCT
bjmsr-2255	626	8	r.	r.	PROPN
bjmsr-2255	626	9	,	,	PUNCT
bjmsr-2255	626	10	&	&	CCONJ
bjmsr-2255	626	11	parayitam	parayitam	PROPN
bjmsr-2255	626	12	,	,	PUNCT
bjmsr-2255	626	13	s.	s.	PROPN
bjmsr-2255	626	14	(	(	PUNCT
bjmsr-2255	626	15	2023a	2023a	NUM
bjmsr-2255	626	16	)	)	PUNCT
bjmsr-2255	626	17	.	.	PUNCT
bjmsr-2255	627	1	disentangling	disentangle	VERB
bjmsr-2255	627	2	the	the	DET
bjmsr-2255	627	3	relationship	relationship	NOUN
bjmsr-2255	627	4	between	between	ADP
bjmsr-2255	627	5	trust	trust	NOUN
bjmsr-2255	627	6	,	,	PUNCT
bjmsr-2255	627	7	online	online	ADJ
bjmsr-2255	627	8	buying	buying	NOUN
bjmsr-2255	627	9	,	,	PUNCT
bjmsr-2255	627	10	and	and	CCONJ
bjmsr-2255	627	11	customer	customer	NOUN
bjmsr-2255	627	12	satisfaction	satisfaction	NOUN
bjmsr-2255	627	13	:	:	PUNCT
bjmsr-2255	627	14	a	a	DET
bjmsr-2255	627	15	three	three	NUM
bjmsr-2255	627	16	-	-	PUNCT
bjmsr-2255	627	17	way	way	NOUN
bjmsr-2255	627	18	interaction	interaction	NOUN
bjmsr-2255	627	19	model	model	NOUN
bjmsr-2255	627	20	.	.	PUNCT
bjmsr-2255	628	1	journal	journal	PROPN
bjmsr-2255	628	2	of	of	ADP
bjmsr-2255	628	3	marketing	marketing	NOUN
bjmsr-2255	628	4	analytics	analytic	NOUN
bjmsr-2255	628	5	,	,	PUNCT
bjmsr-2255	628	6	1–23	1–23	PROPN
bjmsr-2255	628	7	.	.	PUNCT
bjmsr-2255	629	1	https://doi.org/10.1057/s41270-023-00228-4	https://doi.org/10.1057/s41270-023-00228-4	PROPN
bjmsr-2255	629	2	venkatakrishnan	venkatakrishnan	NOUN
bjmsr-2255	629	3	,	,	PUNCT
bjmsr-2255	629	4	j.	j.	PROPN
bjmsr-2255	629	5	,	,	PUNCT
bjmsr-2255	629	6	alagiriswamy	alagiriswamy	PROPN
bjmsr-2255	629	7	,	,	PUNCT
bjmsr-2255	629	8	r.	r.	PROPN
bjmsr-2255	629	9	,	,	PUNCT
bjmsr-2255	629	10	&	&	CCONJ
bjmsr-2255	629	11	parayitam	parayitam	PROPN
bjmsr-2255	629	12	,	,	PUNCT
bjmsr-2255	629	13	s.	s.	PROPN
bjmsr-2255	629	14	(	(	PUNCT
bjmsr-2255	629	15	2023b	2023b	NUM
bjmsr-2255	629	16	)	)	PUNCT
bjmsr-2255	629	17	.	.	PUNCT
bjmsr-2255	630	1	web	web	NOUN
bjmsr-2255	630	2	design	design	NOUN
bjmsr-2255	630	3	and	and	CCONJ
bjmsr-2255	630	4	trust	trust	NOUN
bjmsr-2255	630	5	as	as	ADP
bjmsr-2255	630	6	moderators	moderator	NOUN
bjmsr-2255	630	7	in	in	ADP
bjmsr-2255	630	8	the	the	DET
bjmsr-2255	630	9	relationship	relationship	NOUN
bjmsr-2255	630	10	between	between	ADP
bjmsr-2255	630	11	e	e	NOUN
bjmsr-2255	630	12	-	-	NOUN
bjmsr-2255	630	13	service	service	ADJ
bjmsr-2255	630	14	quality	quality	NOUN
bjmsr-2255	630	15	,	,	PUNCT
bjmsr-2255	630	16	customer	customer	NOUN
bjmsr-2255	630	17	satisfaction	satisfaction	NOUN
bjmsr-2255	630	18	and	and	CCONJ
bjmsr-2255	630	19	customer	customer	NOUN
bjmsr-2255	630	20	loyalty	loyalty	NOUN
bjmsr-2255	630	21	.	.	PUNCT
bjmsr-2255	631	1	the	the	DET
bjmsr-2255	631	2	tqm	tqm	PROPN
bjmsr-2255	631	3	journal	journal	NOUN
bjmsr-2255	631	4	,	,	PUNCT
bjmsr-2255	631	5	35(8	35(8	NUM
bjmsr-2255	631	6	)	)	PUNCT
bjmsr-2255	631	7	,	,	PUNCT
bjmsr-2255	631	8	2455–2484	2455–2484	NUM
bjmsr-2255	631	9	.	.	PUNCT
bjmsr-2255	632	1	https://doi.org/10.1108/tqm-10-2022-0298	https://doi.org/10.1108/tqm-10-2022-0298	X
bjmsr-2255	632	2	wu	wu	PROPN
bjmsr-2255	632	3	,	,	PUNCT
bjmsr-2255	632	4	h.-c	h.-c	PROPN
bjmsr-2255	632	5	.	.	PUNCT
bjmsr-2255	633	1	,	,	PUNCT
bjmsr-2255	633	2	cheng	cheng	PROPN
bjmsr-2255	633	3	,	,	PUNCT
bjmsr-2255	633	4	c.-c	c.-c	PROPN
bjmsr-2255	633	5	.	.	PUNCT
bjmsr-2255	633	6	,	,	PUNCT
bjmsr-2255	633	7	&	&	CCONJ
bjmsr-2255	633	8	hussein	hussein	PROPN
bjmsr-2255	633	9	,	,	PUNCT
bjmsr-2255	633	10	a.	a.	PROPN
bjmsr-2255	633	11	s.	s.	PROPN
bjmsr-2255	633	12	(	(	PUNCT
bjmsr-2255	633	13	2019	2019	NUM
bjmsr-2255	633	14	)	)	PUNCT
bjmsr-2255	633	15	.	.	PUNCT
bjmsr-2255	634	1	what	what	PRON
bjmsr-2255	634	2	drives	drive	VERB
bjmsr-2255	634	3	experiential	experiential	ADJ
bjmsr-2255	634	4	loyalty	loyalty	NOUN
bjmsr-2255	634	5	towards	towards	ADP
bjmsr-2255	634	6	the	the	DET
bjmsr-2255	634	7	banks	bank	NOUN
bjmsr-2255	634	8	?	?	PUNCT
bjmsr-2255	635	1	the	the	DET
bjmsr-2255	635	2	case	case	NOUN
bjmsr-2255	635	3	of	of	ADP
bjmsr-2255	635	4	islamic	islamic	ADJ
bjmsr-2255	635	5	banks	bank	NOUN
bjmsr-2255	635	6	in	in	ADP
bjmsr-2255	635	7	indonesia	indonesia	PROPN
bjmsr-2255	635	8	.	.	PUNCT
bjmsr-2255	636	1	international	international	ADJ
bjmsr-2255	636	2	journal	journal	PROPN
bjmsr-2255	636	3	of	of	ADP
bjmsr-2255	636	4	bank	bank	PROPN
bjmsr-2255	636	5	marketing	marketing	NOUN
bjmsr-2255	636	6	,	,	PUNCT
bjmsr-2255	636	7	37(2	37(2	PROPN
bjmsr-2255	636	8	)	)	PUNCT
bjmsr-2255	636	9	,	,	PUNCT
bjmsr-2255	636	10	595–620	595–620	NUM
bjmsr-2255	636	11	.	.	PUNCT
bjmsr-2255	637	1	https://doi.org/10.1108/ijbm-042018-0101	https://doi.org/10.1108/ijbm-042018-0101	PROPN
bjmsr-2255	637	2	yilmaz	yilmaz	PROPN
bjmsr-2255	637	3	,	,	PUNCT
bjmsr-2255	637	4	v.	v.	PROPN
bjmsr-2255	637	5	,	,	PUNCT
bjmsr-2255	637	6	&	&	CCONJ
bjmsr-2255	637	7	sürmeli̇oğlu	sürmeli̇oğlu	PROPN
bjmsr-2255	637	8	,	,	PUNCT
bjmsr-2255	637	9	y.	y.	PROPN
bjmsr-2255	637	10	(	(	PUNCT
bjmsr-2255	637	11	2024	2024	NUM
bjmsr-2255	637	12	)	)	PUNCT
bjmsr-2255	637	13	.	.	PUNCT
bjmsr-2255	638	1	measuring	measure	VERB
bjmsr-2255	638	2	automobile	automobile	NOUN
bjmsr-2255	638	3	service	service	NOUN
bjmsr-2255	638	4	quality	quality	NOUN
bjmsr-2255	638	5	with	with	ADP
bjmsr-2255	638	6	the	the	DET
bjmsr-2255	638	7	european	european	ADJ
bjmsr-2255	638	8	customer	customer	NOUN
bjmsr-2255	638	9	satisfaction	satisfaction	NOUN
bjmsr-2255	638	10	index	index	NOUN
bjmsr-2255	638	11	model	model	NOUN
bjmsr-2255	638	12	(	(	PUNCT
bjmsr-2255	638	13	ecsi	ecsi	PROPN
bjmsr-2255	638	14	):	):	PUNCT
bjmsr-2255	638	15	the	the	DET
bjmsr-2255	638	16	moderating	moderate	VERB
bjmsr-2255	638	17	effect	effect	NOUN
bjmsr-2255	638	18	of	of	ADP
bjmsr-2255	638	19	trust	trust	NOUN
bjmsr-2255	638	20	.	.	PUNCT
bjmsr-2255	639	1	the	the	DET
bjmsr-2255	639	2	tqm	tqm	PROPN
bjmsr-2255	639	3	journal	journal	NOUN
bjmsr-2255	639	4	,	,	PUNCT
bjmsr-2255	639	5	ahead	ahead	ADV
bjmsr-2255	639	6	of	of	ADP
bjmsr-2255	639	7	publication(ahead	publication(ahead	NOUN
bjmsr-2255	639	8	-	-	PUNCT
bjmsr-2255	639	9	of	of	ADP
bjmsr-2255	639	10	-	-	PUNCT
bjmsr-2255	639	11	print	print	NOUN
bjmsr-2255	639	12	)	)	PUNCT
bjmsr-2255	639	13	,	,	PUNCT
bjmsr-2255	639	14	1754–27331	1754–27331	NUM
bjmsr-2255	639	15	.	.	PUNCT
bjmsr-2255	640	1	https://doi.org/10.1108/tqm-10-2023-0315	https://doi.org/10.1108/tqm-10-2023-0315	PROPN
bjmsr-2255	640	2	zayed	zayed	PROPN
bjmsr-2255	640	3	,	,	PUNCT
bjmsr-2255	640	4	n.	n.	NOUN
bjmsr-2255	640	5	m.	m.	NOUN
bjmsr-2255	640	6	,	,	PUNCT
bjmsr-2255	640	7	rashid	rashid	PROPN
bjmsr-2255	640	8	,	,	PUNCT
bjmsr-2255	640	9	m.	m.	NOUN
bjmsr-2255	640	10	m.	m.	NOUN
bjmsr-2255	640	11	,	,	PUNCT
bjmsr-2255	640	12	darwish	darwish	PROPN
bjmsr-2255	640	13	,	,	PUNCT
bjmsr-2255	640	14	s.	s.	PROPN
bjmsr-2255	640	15	,	,	PUNCT
bjmsr-2255	640	16	faisal	faisal	PROPN
bjmsr-2255	640	17	-	-	PUNCT
bjmsr-2255	640	18	e	e	PROPN
bjmsr-2255	640	19	-	-	ADJ
bjmsr-2255	640	20	alam	alam	ADJ
bjmsr-2255	640	21	,	,	PUNCT
bjmsr-2255	640	22	m.	m.	NOUN
bjmsr-2255	640	23	,	,	PUNCT
bjmsr-2255	640	24	nitsenko	nitsenko	PROPN
bjmsr-2255	640	25	,	,	PUNCT
bjmsr-2255	640	26	v.	v.	PROPN
bjmsr-2255	640	27	,	,	PUNCT
bjmsr-2255	640	28	&	&	CCONJ
bjmsr-2255	640	29	islam	islam	PROPN
bjmsr-2255	640	30	,	,	PUNCT
bjmsr-2255	640	31	k.	k.	PROPN
bjmsr-2255	640	32	m.	m.	PROPN
bjmsr-2255	640	33	a.	a.	PROPN
bjmsr-2255	640	34	(	(	PUNCT
bjmsr-2255	640	35	2022	2022	NUM
bjmsr-2255	640	36	)	)	PUNCT
bjmsr-2255	640	37	.	.	PUNCT
bjmsr-2255	641	1	the	the	DET
bjmsr-2255	641	2	power	power	NOUN
bjmsr-2255	641	3	of	of	ADP
bjmsr-2255	641	4	compensation	compensation	NOUN
bjmsr-2255	641	5	system	system	NOUN
bjmsr-2255	641	6	(	(	PUNCT
bjmsr-2255	641	7	cs	cs	PROPN
bjmsr-2255	641	8	)	)	PUNCT
bjmsr-2255	641	9	on	on	ADP
bjmsr-2255	641	10	employee	employee	NOUN
bjmsr-2255	641	11	satisfaction	satisfaction	NOUN
bjmsr-2255	641	12	(	(	PUNCT
bjmsr-2255	641	13	es	es	NOUN
bjmsr-2255	641	14	):	):	PUNCT
bjmsr-2255	641	15	the	the	DET
bjmsr-2255	641	16	mediating	mediate	VERB
bjmsr-2255	641	17	role	role	NOUN
bjmsr-2255	641	18	of	of	ADP
bjmsr-2255	641	19	employee	employee	NOUN
bjmsr-2255	641	20	motivation	motivation	NOUN
bjmsr-2255	641	21	(	(	PUNCT
bjmsr-2255	641	22	em	em	PRON
bjmsr-2255	641	23	)	)	PUNCT
bjmsr-2255	641	24	.	.	PUNCT
bjmsr-2255	642	1	economies	economy	NOUN
bjmsr-2255	642	2	,	,	PUNCT
bjmsr-2255	642	3	10(11	10(11	NUM
bjmsr-2255	642	4	)	)	PUNCT
bjmsr-2255	642	5	,	,	PUNCT
bjmsr-2255	642	6	290	290	NUM
bjmsr-2255	642	7	.	.	PUNCT
bjmsr-2255	643	1	zaid	zaid	VERB
bjmsr-2255	643	2	,	,	PUNCT
bjmsr-2255	643	3	s.	s.	PROPN
bjmsr-2255	643	4	,	,	PUNCT
bjmsr-2255	643	5	&	&	CCONJ
bjmsr-2255	643	6	patwayati	patwayati	PROPN
bjmsr-2255	643	7	,	,	PUNCT
bjmsr-2255	643	8	p.	p.	NOUN
bjmsr-2255	643	9	(	(	PUNCT
bjmsr-2255	643	10	2021	2021	NUM
bjmsr-2255	643	11	)	)	PUNCT
bjmsr-2255	643	12	.	.	PUNCT
bjmsr-2255	644	1	impact	impact	NOUN
bjmsr-2255	644	2	of	of	ADP
bjmsr-2255	644	3	customer	customer	NOUN
bjmsr-2255	644	4	experience	experience	NOUN
bjmsr-2255	644	5	and	and	CCONJ
bjmsr-2255	644	6	customer	customer	NOUN
bjmsr-2255	644	7	engagement	engagement	NOUN
bjmsr-2255	644	8	on	on	ADP
bjmsr-2255	644	9	satisfaction	satisfaction	NOUN
bjmsr-2255	644	10	and	and	CCONJ
bjmsr-2255	644	11	loyalty	loyalty	NOUN
bjmsr-2255	644	12	:	:	PUNCT
bjmsr-2255	644	13	a	a	DET
bjmsr-2255	644	14	case	case	NOUN
bjmsr-2255	644	15	study	study	NOUN
bjmsr-2255	644	16	in	in	ADP
bjmsr-2255	644	17	indonesia	indonesia	PROPN
bjmsr-2255	644	18	.	.	PUNCT
bjmsr-2255	645	1	the	the	DET
bjmsr-2255	645	2	journal	journal	NOUN
bjmsr-2255	645	3	of	of	ADP
bjmsr-2255	645	4	asian	asian	ADJ
bjmsr-2255	645	5	finance	finance	NOUN
bjmsr-2255	645	6	,	,	PUNCT
bjmsr-2255	645	7	economics	economic	NOUN
bjmsr-2255	645	8	and	and	CCONJ
bjmsr-2255	645	9	business	business	NOUN
bjmsr-2255	645	10	,	,	PUNCT
bjmsr-2255	645	11	8(4	8(4	NUM
bjmsr-2255	645	12	)	)	PUNCT
bjmsr-2255	645	13	,	,	PUNCT
bjmsr-2255	645	14	983–992	983–992	NUM
bjmsr-2255	645	15	.	.	PUNCT
bjmsr-2255	646	1	https://doi.org/10.13106/jafeb.2021.vol8.no4.0983	https://doi.org/10.13106/jafeb.2021.vol8.no4.0983	NOUN
bjmsr-2255	646	2	hail	hail	NOUN
bjmsr-2255	646	3	et	et	PROPN
bjmsr-2255	647	1	al	al	PROPN
bjmsr-2255	647	2	.	.	PROPN
bjmsr-2255	647	3	,	,	PUNCT
bjmsr-2255	647	4	bangladesh	bangladesh	PROPN
bjmsr-2255	647	5	journal	journal	NOUN
bjmsr-2255	647	6	of	of	ADP
bjmsr-2255	647	7	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	647	8	scientific	scientific	ADJ
bjmsr-2255	647	9	research	research	NOUN
bjmsr-2255	647	10	9(5	9(5	NUM
bjmsr-2255	647	11	)	)	PUNCT
bjmsr-2255	647	12	(	(	PUNCT
bjmsr-2255	647	13	2024	2024	NUM
bjmsr-2255	647	14	)	)	PUNCT
bjmsr-2255	647	15	,	,	PUNCT
bjmsr-2255	647	16	39	39	NUM
bjmsr-2255	647	17	-	-	SYM
bjmsr-2255	647	18	55	55	NUM
bjmsr-2255	647	19	55	55	NUM
bjmsr-2255	647	20	appendices	appendix	NOUN
bjmsr-2255	647	21	appendix	appendix	VERB
bjmsr-2255	647	22	a	a	DET
bjmsr-2255	647	23	:	:	PUNCT
bjmsr-2255	647	24	survey	survey	NOUN
bjmsr-2255	647	25	item	item	NOUN
bjmsr-2255	647	26	of	of	ADP
bjmsr-2255	647	27	quality	quality	NOUN
bjmsr-2255	647	28	of	of	ADP
bjmsr-2255	647	29	service	service	NOUN
bjmsr-2255	647	30	,	,	PUNCT
bjmsr-2255	647	31	loyalty	loyalty	NOUN
bjmsr-2255	647	32	,	,	PUNCT
bjmsr-2255	647	33	satisfaction	satisfaction	NOUN
bjmsr-2255	647	34	,	,	PUNCT
bjmsr-2255	647	35	and	and	CCONJ
bjmsr-2255	647	36	trust	trust	VERB
bjmsr-2255	647	37	no	no	DET
bjmsr-2255	647	38	.	.	PUNCT
bjmsr-2255	647	39	item	item	PROPN
bjmsr-2255	647	40	code	code	PROPN
bjmsr-2255	647	41	and	and	CCONJ
bjmsr-2255	647	42	description	description	NOUN
bjmsr-2255	647	43	source	source	NOUN
bjmsr-2255	647	44	quality	quality	NOUN
bjmsr-2255	647	45	of	of	ADP
bjmsr-2255	647	46	service	service	NOUN
bjmsr-2255	647	47	provided	provide	VERB
bjmsr-2255	647	48	by	by	ADP
bjmsr-2255	647	49	telecom	telecom	NOUN
bjmsr-2255	647	50	operator	operator	NOUN
bjmsr-2255	647	51	qos	qos	PROPN
bjmsr-2255	647	52	qos1	qos1	PROPN
bjmsr-2255	647	53	.	.	PUNCT
bjmsr-2255	648	1	my	my	PRON
bjmsr-2255	648	2	telecom	telecom	NOUN
bjmsr-2255	648	3	operator	operator	NOUN
bjmsr-2255	648	4	's	's	PART
bjmsr-2255	648	5	promotional	promotional	ADJ
bjmsr-2255	648	6	campaigns	campaign	NOUN
bjmsr-2255	648	7	are	be	AUX
bjmsr-2255	648	8	appealing	appeal	VERB
bjmsr-2255	648	9	.	.	PUNCT
bjmsr-2255	649	1	(	(	PUNCT
bjmsr-2255	649	2	aydin	aydin	NOUN
bjmsr-2255	649	3	&	&	CCONJ
bjmsr-2255	649	4	özer	özer	NOUN
bjmsr-2255	649	5	,	,	PUNCT
bjmsr-2255	649	6	2005	2005	NUM
bjmsr-2255	649	7	,	,	PUNCT
bjmsr-2255	649	8	p.	p.	NOUN
bjmsr-2255	649	9	917	917	NUM
bjmsr-2255	649	10	)	)	PUNCT
bjmsr-2255	649	11	qos2	qos2	NOUN
bjmsr-2255	649	12	.	.	PUNCT
bjmsr-2255	650	1	the	the	DET
bjmsr-2255	650	2	services	service	NOUN
bjmsr-2255	650	3	offered	offer	VERB
bjmsr-2255	650	4	by	by	ADP
bjmsr-2255	650	5	my	my	PRON
bjmsr-2255	650	6	telecom	telecom	NOUN
bjmsr-2255	650	7	operator	operator	NOUN
bjmsr-2255	650	8	are	be	AUX
bjmsr-2255	650	9	reliable	reliable	ADJ
bjmsr-2255	650	10	and	and	CCONJ
bjmsr-2255	650	11	meet	meet	VERB
bjmsr-2255	650	12	my	my	PRON
bjmsr-2255	650	13	expectations	expectation	NOUN
bjmsr-2255	650	14	compared	compare	VERB
bjmsr-2255	650	15	to	to	ADP
bjmsr-2255	650	16	their	their	PRON
bjmsr-2255	650	17	advertisements	advertisement	NOUN
bjmsr-2255	650	18	.	.	PUNCT
bjmsr-2255	651	1	qos3	qos3	PROPN
bjmsr-2255	651	2	.	.	PUNCT
bjmsr-2255	652	1	the	the	DET
bjmsr-2255	652	2	operating	operate	VERB
bjmsr-2255	652	3	hours	hour	NOUN
bjmsr-2255	652	4	of	of	ADP
bjmsr-2255	652	5	my	my	PRON
bjmsr-2255	652	6	telecom	telecom	NOUN
bjmsr-2255	652	7	operator	operator	NOUN
bjmsr-2255	652	8	's	's	PART
bjmsr-2255	652	9	help	help	NOUN
bjmsr-2255	652	10	desk	desk	NOUN
bjmsr-2255	652	11	and	and	CCONJ
bjmsr-2255	652	12	contact	contact	NOUN
bjmsr-2255	652	13	points	point	NOUN
bjmsr-2255	652	14	are	be	AUX
bjmsr-2255	652	15	convenient	convenient	ADJ
bjmsr-2255	652	16	.	.	PUNCT
bjmsr-2255	653	1	qos4	qos4	PROPN
bjmsr-2255	653	2	.	.	PUNCT
bjmsr-2255	654	1	my	my	PRON
bjmsr-2255	654	2	telecom	telecom	NOUN
bjmsr-2255	654	3	operator	operator	NOUN
bjmsr-2255	654	4	's	's	PART
bjmsr-2255	654	5	quality	quality	NOUN
bjmsr-2255	654	6	of	of	ADP
bjmsr-2255	654	7	customer	customer	NOUN
bjmsr-2255	654	8	service	service	NOUN
bjmsr-2255	654	9	ensures	ensure	VERB
bjmsr-2255	654	10	problems	problem	NOUN
bjmsr-2255	654	11	are	be	AUX
bjmsr-2255	654	12	handled	handle	VERB
bjmsr-2255	654	13	efficiently	efficiently	ADV
bjmsr-2255	654	14	and	and	CCONJ
bjmsr-2255	654	15	resolved	resolve	VERB
bjmsr-2255	654	16	quickly	quickly	ADV
bjmsr-2255	654	17	.	.	PUNCT
bjmsr-2255	655	1	qos5	qos5	PROPN
bjmsr-2255	655	2	.	.	PUNCT
bjmsr-2255	656	1	the	the	DET
bjmsr-2255	656	2	quality	quality	NOUN
bjmsr-2255	656	3	of	of	ADP
bjmsr-2255	656	4	my	my	PRON
bjmsr-2255	656	5	telecom	telecom	NOUN
bjmsr-2255	656	6	operator	operator	NOUN
bjmsr-2255	656	7	's	's	PART
bjmsr-2255	656	8	vendors	vendor	NOUN
bjmsr-2255	656	9	meets	meet	VERB
bjmsr-2255	656	10	my	my	PRON
bjmsr-2255	656	11	expectations	expectation	NOUN
bjmsr-2255	656	12	.	.	PUNCT
bjmsr-2255	657	1	subscriber	subscriber	NOUN
bjmsr-2255	657	2	’s	’s	PART
bjmsr-2255	657	3	loyalty	loyalty	NOUN
bjmsr-2255	657	4	cusl	cusl	PROPN
bjmsr-2255	657	5	cusl1	cusl1	PROPN
bjmsr-2255	657	6	.	.	PUNCT
bjmsr-2255	658	1	i	i	PRON
bjmsr-2255	658	2	intend	intend	VERB
bjmsr-2255	658	3	to	to	PART
bjmsr-2255	658	4	continue	continue	VERB
bjmsr-2255	658	5	using	use	VERB
bjmsr-2255	658	6	my	my	PRON
bjmsr-2255	658	7	telecom	telecom	NOUN
bjmsr-2255	658	8	operator	operator	NOUN
bjmsr-2255	658	9	.	.	PUNCT
bjmsr-2255	659	1	(	(	PUNCT
bjmsr-2255	659	2	aydin	aydin	NOUN
bjmsr-2255	659	3	&	&	CCONJ
bjmsr-2255	659	4	özer	özer	NOUN
bjmsr-2255	659	5	,	,	PUNCT
bjmsr-2255	659	6	2005	2005	NUM
bjmsr-2255	659	7	,	,	PUNCT
bjmsr-2255	659	8	p.	p.	NOUN
bjmsr-2255	659	9	917	917	NUM
bjmsr-2255	659	10	)	)	PUNCT
bjmsr-2255	659	11	cusl2	cusl2	NOUN
bjmsr-2255	659	12	.	.	PUNCT
bjmsr-2255	660	1	if	if	SCONJ
bjmsr-2255	660	2	i	i	PRON
bjmsr-2255	660	3	buy	buy	VERB
bjmsr-2255	660	4	a	a	DET
bjmsr-2255	660	5	new	new	ADJ
bjmsr-2255	660	6	sim	sim	ADJ
bjmsr-2255	660	7	card	card	NOUN
bjmsr-2255	660	8	,	,	PUNCT
bjmsr-2255	660	9	i	i	PRON
bjmsr-2255	660	10	would	would	AUX
bjmsr-2255	660	11	prefer	prefer	VERB
bjmsr-2255	660	12	my	my	PRON
bjmsr-2255	660	13	telecom	telecom	NOUN
bjmsr-2255	660	14	operator	operator	NOUN
bjmsr-2255	660	15	.	.	PUNCT
bjmsr-2255	661	1	cusl3	cusl3	PROPN
bjmsr-2255	661	2	.	.	PUNCT
bjmsr-2255	662	1	i	i	PRON
bjmsr-2255	662	2	recommend	recommend	VERB
bjmsr-2255	662	3	my	my	PRON
bjmsr-2255	662	4	telecom	telecom	NOUN
bjmsr-2255	662	5	operator	operator	NOUN
bjmsr-2255	662	6	to	to	ADP
bjmsr-2255	662	7	others	other	NOUN
bjmsr-2255	662	8	.	.	PUNCT
bjmsr-2255	663	1	cusl4	cusl4	NOUN
bjmsr-2255	663	2	.	.	PUNCT
bjmsr-2255	664	1	i	i	PRON
bjmsr-2255	664	2	encourage	encourage	VERB
bjmsr-2255	664	3	my	my	PRON
bjmsr-2255	664	4	friends	friend	NOUN
bjmsr-2255	664	5	to	to	PART
bjmsr-2255	664	6	choose	choose	VERB
bjmsr-2255	664	7	my	my	PRON
bjmsr-2255	664	8	telecom	telecom	NOUN
bjmsr-2255	664	9	operator	operator	NOUN
bjmsr-2255	664	10	.	.	PUNCT
bjmsr-2255	665	1	cusl5	cusl5	PROPN
bjmsr-2255	665	2	.	.	PUNCT
bjmsr-2255	666	1	even	even	ADV
bjmsr-2255	666	2	if	if	SCONJ
bjmsr-2255	666	3	other	other	ADJ
bjmsr-2255	666	4	operators	operator	NOUN
bjmsr-2255	666	5	were	be	AUX
bjmsr-2255	666	6	cheaper	cheap	ADJ
bjmsr-2255	666	7	,	,	PUNCT
bjmsr-2255	666	8	i	i	PRON
bjmsr-2255	666	9	would	would	AUX
bjmsr-2255	666	10	continue	continue	VERB
bjmsr-2255	666	11	using	use	VERB
bjmsr-2255	666	12	my	my	PRON
bjmsr-2255	666	13	telecom	telecom	NOUN
bjmsr-2255	666	14	operator	operator	NOUN
bjmsr-2255	666	15	's	's	PART
bjmsr-2255	666	16	sim	sim	ADJ
bjmsr-2255	666	17	card	card	NOUN
bjmsr-2255	666	18	.	.	PUNCT
bjmsr-2255	667	1	satisfaction	satisfaction	NOUN
bjmsr-2255	667	2	sat	sit	VERB
bjmsr-2255	667	3	sat1	sat1	PROPN
bjmsr-2255	667	4	.	.	PUNCT
bjmsr-2255	668	1	i	i	PRON
bjmsr-2255	668	2	encourage	encourage	VERB
bjmsr-2255	668	3	friends	friend	NOUN
bjmsr-2255	668	4	and	and	CCONJ
bjmsr-2255	668	5	relatives	relative	NOUN
bjmsr-2255	668	6	to	to	PART
bjmsr-2255	668	7	use	use	VERB
bjmsr-2255	668	8	the	the	DET
bjmsr-2255	668	9	services	service	NOUN
bjmsr-2255	668	10	of	of	ADP
bjmsr-2255	668	11	my	my	PRON
bjmsr-2255	668	12	telecom	telecom	NOUN
bjmsr-2255	668	13	operator	operator	NOUN
bjmsr-2255	668	14	.	.	PUNCT
bjmsr-2255	669	1	(	(	PUNCT
bjmsr-2255	669	2	siddiqi	siddiqi	NOUN
bjmsr-2255	669	3	,	,	PUNCT
bjmsr-2255	669	4	2011	2011	NUM
bjmsr-2255	669	5	,	,	PUNCT
bjmsr-2255	669	6	p.	p.	NOUN
bjmsr-2255	669	7	33	33	NUM
bjmsr-2255	669	8	)	)	PUNCT
bjmsr-2255	669	9	sat2	sat2	PROPN
bjmsr-2255	669	10	.	.	PUNCT
bjmsr-2255	670	1	i	i	PRON
bjmsr-2255	670	2	intend	intend	VERB
bjmsr-2255	670	3	to	to	PART
bjmsr-2255	670	4	continue	continue	VERB
bjmsr-2255	670	5	my	my	PRON
bjmsr-2255	670	6	subscription	subscription	NOUN
bjmsr-2255	670	7	with	with	ADP
bjmsr-2255	670	8	my	my	PRON
bjmsr-2255	670	9	telecom	telecom	NOUN
bjmsr-2255	670	10	operator	operator	NOUN
bjmsr-2255	670	11	as	as	SCONJ
bjmsr-2255	670	12	it	it	PRON
bjmsr-2255	670	13	provides	provide	VERB
bjmsr-2255	670	14	the	the	DET
bjmsr-2255	670	15	best	good	ADJ
bjmsr-2255	670	16	services	service	NOUN
bjmsr-2255	670	17	meeting	meet	VERB
bjmsr-2255	670	18	my	my	PRON
bjmsr-2255	670	19	expectations	expectation	NOUN
bjmsr-2255	670	20	.	.	PUNCT
bjmsr-2255	671	1	sat3	sat3	NOUN
bjmsr-2255	671	2	.	.	PUNCT
bjmsr-2255	672	1	i	i	PRON
bjmsr-2255	672	2	strongly	strongly	ADV
bjmsr-2255	672	3	prefer	prefer	VERB
bjmsr-2255	672	4	my	my	PRON
bjmsr-2255	672	5	telecom	telecom	NOUN
bjmsr-2255	672	6	operator	operator	NOUN
bjmsr-2255	672	7	because	because	SCONJ
bjmsr-2255	672	8	it	it	PRON
bjmsr-2255	672	9	satisfies	satisfy	VERB
bjmsr-2255	672	10	my	my	PRON
bjmsr-2255	672	11	needs	need	NOUN
bjmsr-2255	672	12	.	.	PUNCT
bjmsr-2255	673	1	sat4	sat4	ADV
bjmsr-2255	673	2	.	.	PUNCT
bjmsr-2255	674	1	my	my	PRON
bjmsr-2255	674	2	telecom	telecom	NOUN
bjmsr-2255	674	3	operator	operator	NOUN
bjmsr-2255	674	4	should	should	AUX
bjmsr-2255	674	5	meet	meet	VERB
bjmsr-2255	674	6	my	my	PRON
bjmsr-2255	674	7	expectations	expectation	NOUN
bjmsr-2255	674	8	.	.	PUNCT
bjmsr-2255	675	1	sat5	sat5	PROPN
bjmsr-2255	675	2	.	.	PUNCT
bjmsr-2255	676	1	i	i	PRON
bjmsr-2255	676	2	trust	trust	VERB
bjmsr-2255	676	3	the	the	DET
bjmsr-2255	676	4	services	service	NOUN
bjmsr-2255	676	5	of	of	ADP
bjmsr-2255	676	6	my	my	PRON
bjmsr-2255	676	7	telecom	telecom	NOUN
bjmsr-2255	676	8	operator	operator	NOUN
bjmsr-2255	676	9	.	.	PUNCT
bjmsr-2255	677	1	trust	trust	NOUN
bjmsr-2255	677	2	tur	tur	X
bjmsr-2255	677	3	tur1	tur1	PROPN
bjmsr-2255	677	4	.	.	PUNCT
bjmsr-2255	678	1	i	i	PRON
bjmsr-2255	678	2	can	can	AUX
bjmsr-2255	678	3	rely	rely	VERB
bjmsr-2255	678	4	on	on	ADP
bjmsr-2255	678	5	the	the	DET
bjmsr-2255	678	6	services	service	NOUN
bjmsr-2255	678	7	of	of	ADP
bjmsr-2255	678	8	my	my	PRON
bjmsr-2255	678	9	telecom	telecom	NOUN
bjmsr-2255	678	10	operator	operator	NOUN
bjmsr-2255	678	11	.	.	PUNCT
bjmsr-2255	679	1	(	(	PUNCT
bjmsr-2255	679	2	aydin	aydin	NOUN
bjmsr-2255	679	3	&	&	CCONJ
bjmsr-2255	679	4	özer	özer	NOUN
bjmsr-2255	679	5	,	,	PUNCT
bjmsr-2255	679	6	2005	2005	NUM
bjmsr-2255	679	7	,	,	PUNCT
bjmsr-2255	679	8	p.	p.	NOUN
bjmsr-2255	679	9	917	917	NUM
bjmsr-2255	679	10	)	)	PUNCT
bjmsr-2255	679	11	tur2	tur2	PROPN
bjmsr-2255	679	12	.	.	PUNCT
bjmsr-2255	680	1	i	i	PRON
bjmsr-2255	680	2	trust	trust	VERB
bjmsr-2255	680	3	my	my	PRON
bjmsr-2255	680	4	telecom	telecom	NOUN
bjmsr-2255	680	5	operator	operator	NOUN
bjmsr-2255	680	6	's	's	PART
bjmsr-2255	680	7	billing	billing	NOUN
bjmsr-2255	680	8	system	system	NOUN
bjmsr-2255	680	9	.	.	PUNCT
bjmsr-2255	681	1	tur3	tur3	PROPN
bjmsr-2255	681	2	.	.	PUNCT
bjmsr-2255	682	1	my	my	PRON
bjmsr-2255	682	2	telecom	telecom	NOUN
bjmsr-2255	682	3	operator	operator	NOUN
bjmsr-2255	682	4	is	be	AUX
bjmsr-2255	682	5	trustworthy	trustworthy	ADJ
bjmsr-2255	682	6	and	and	CCONJ
bjmsr-2255	682	7	will	will	AUX
bjmsr-2255	682	8	not	not	PART
bjmsr-2255	682	9	deceive	deceive	VERB
bjmsr-2255	682	10	me	i	PRON
bjmsr-2255	682	11	.	.	PUNCT
bjmsr-2255	683	1	tur4	tur4	PROPN
bjmsr-2255	683	2	.	.	PUNCT
bjmsr-2255	684	1	i	i	PRON
bjmsr-2255	684	2	trust	trust	VERB
bjmsr-2255	684	3	my	my	PRON
bjmsr-2255	684	4	telecom	telecom	NOUN
bjmsr-2255	684	5	operator	operator	NOUN
bjmsr-2255	684	6	and	and	CCONJ
bjmsr-2255	684	7	believe	believe	VERB
bjmsr-2255	684	8	it	it	PRON
bjmsr-2255	684	9	will	will	AUX
bjmsr-2255	684	10	not	not	PART
bjmsr-2255	684	11	deceive	deceive	VERB
bjmsr-2255	684	12	me	i	PRON
bjmsr-2255	684	13	.	.	PUNCT
bjmsr-2255	685	1	tur5	tur5	PROPN
bjmsr-2255	685	2	.	.	PUNCT
bjmsr-2255	686	1	my	my	PRON
bjmsr-2255	686	2	telecom	telecom	NOUN
bjmsr-2255	686	3	operator	operator	NOUN
bjmsr-2255	686	4	's	's	PART
bjmsr-2255	686	5	services	service	NOUN
bjmsr-2255	686	6	are	be	AUX
bjmsr-2255	686	7	reliable	reliable	ADJ
bjmsr-2255	686	8	and	and	CCONJ
bjmsr-2255	686	9	customer	customer	NOUN
bjmsr-2255	686	10	-	-	PUNCT
bjmsr-2255	686	11	focused	focus	VERB
bjmsr-2255	686	12	.	.	PUNCT
bjmsr-2255	687	1	publisher	publisher	PROPN
bjmsr-2255	687	2	’s	’s	PART
bjmsr-2255	687	3	note	note	NOUN
bjmsr-2255	687	4	:	:	PUNCT
bjmsr-2255	687	5	cribfb	cribfb	PROPN
bjmsr-2255	687	6	stays	stay	VERB
bjmsr-2255	687	7	neutral	neutral	ADJ
bjmsr-2255	687	8	with	with	ADP
bjmsr-2255	687	9	regard	regard	NOUN
bjmsr-2255	687	10	to	to	ADP
bjmsr-2255	687	11	jurisdictional	jurisdictional	ADJ
bjmsr-2255	687	12	claims	claim	NOUN
bjmsr-2255	687	13	in	in	ADP
bjmsr-2255	687	14	published	publish	VERB
bjmsr-2255	687	15	maps	map	NOUN
bjmsr-2255	687	16	and	and	CCONJ
bjmsr-2255	687	17	institutional	institutional	ADJ
bjmsr-2255	687	18	affiliations	affiliation	NOUN
bjmsr-2255	687	19	.	.	PUNCT
bjmsr-2255	688	1	©	©	ADP
bjmsr-2255	688	2	2024	2024	NUM
bjmsr-2255	688	3	by	by	ADP
bjmsr-2255	688	4	the	the	DET
bjmsr-2255	688	5	authors	author	NOUN
bjmsr-2255	688	6	.	.	PUNCT
bjmsr-2255	689	1	licensee	licensee	PROPN
bjmsr-2255	689	2	cribfb	cribfb	PROPN
bjmsr-2255	689	3	,	,	PUNCT
bjmsr-2255	689	4	usa	usa	PROPN
bjmsr-2255	689	5	.	.	PROPN
bjmsr-2255	690	1	this	this	DET
bjmsr-2255	690	2	open	open	ADJ
bjmsr-2255	690	3	-	-	PUNCT
bjmsr-2255	690	4	access	access	NOUN
bjmsr-2255	690	5	article	article	NOUN
bjmsr-2255	690	6	is	be	AUX
bjmsr-2255	690	7	distributed	distribute	VERB
bjmsr-2255	690	8	under	under	ADP
bjmsr-2255	690	9	the	the	DET
bjmsr-2255	690	10	terms	term	NOUN
bjmsr-2255	690	11	and	and	CCONJ
bjmsr-2255	690	12	conditions	condition	NOUN
bjmsr-2255	690	13	of	of	ADP
bjmsr-2255	690	14	the	the	DET
bjmsr-2255	690	15	creative	creative	ADJ
bjmsr-2255	690	16	commons	common	NOUN
bjmsr-2255	690	17	attribution	attribution	NOUN
bjmsr-2255	690	18	(	(	PUNCT
bjmsr-2255	690	19	cc	cc	NOUN
bjmsr-2255	690	20	by	by	ADP
bjmsr-2255	690	21	)	)	PUNCT
bjmsr-2255	690	22	license	license	NOUN
bjmsr-2255	690	23	(	(	PUNCT
bjmsr-2255	690	24	http://creativecommons.org/licenses/by/4.0	http://creativecommons.org/licenses/by/4.0	NOUN
bjmsr-2255	690	25	)	)	PUNCT
bjmsr-2255	690	26	.	.	PUNCT
bjmsr-2255	691	1	bangladesh	bangladesh	PROPN
bjmsr-2255	691	2	journal	journal	PROPN
bjmsr-2255	691	3	of	of	ADP
bjmsr-2255	691	4	multidisciplinary	multidisciplinary	ADJ
bjmsr-2255	691	5	scientific	scientific	ADJ
bjmsr-2255	691	6	research	research	NOUN
bjmsr-2255	691	7	(	(	PUNCT
bjmsr-2255	691	8	p	p	NOUN
bjmsr-2255	691	9	-	-	PUNCT
bjmsr-2255	691	10	issn	issn	PROPN
bjmsr-2255	691	11	2687	2687	NUM
bjmsr-2255	691	12	-	-	PUNCT
bjmsr-2255	691	13	850x	850x	NUM
bjmsr-2255	691	14	e	e	NOUN
bjmsr-2255	691	15	-	-	PROPN
bjmsr-2255	691	16	issn	issn	PROPN
bjmsr-2255	691	17	2687	2687	NUM
bjmsr-2255	691	18	-	-	SYM
bjmsr-2255	691	19	8518	8518	NUM
bjmsr-2255	691	20	)	)	PUNCT
bjmsr-2255	691	21	by	by	ADP
bjmsr-2255	691	22	cribfb	cribfb	PROPN
bjmsr-2255	691	23	is	be	AUX
bjmsr-2255	691	24	licensed	license	VERB
bjmsr-2255	691	25	under	under	ADP
bjmsr-2255	691	26	a	a	DET
bjmsr-2255	691	27	creative	creative	ADJ
bjmsr-2255	691	28	commons	common	NOUN
bjmsr-2255	691	29	attribution	attribution	NOUN
bjmsr-2255	691	30	4.0	4.0	NUM
bjmsr-2255	691	31	international	international	ADJ
bjmsr-2255	691	32	license	license	NOUN
bjmsr-2255	691	33	.	.	PUNCT
bjmsr-2255	692	1	http://creativecommons.org/licenses/by/4.0	http://creativecommons.org/licenses/by/4.0	X
bjmsr-2255	692	2	)	)	PUNCT
bjmsr-2255	692	3	.	.	PUNCT
bjmsr-2255	693	1	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN
bjmsr-2255	693	2	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN
bjmsr-2255	693	3	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN