







































 

 

 

Vol.6, No.2, July 2025 | 100 

 

P-ISSN: 2715-2448 | E-ISSN: 2715-7199 
Vol.6 No.2 July 2025 
Buana Information Technology and Computer Sciences (BIT and CS) 

E-Konsulta: Clinic Medical Record Management System with 

Online Follow-Up Through Google Meet 
 

Rianna Marie C. Batersal1*, Omar bin Ayob D. Cadingilan2, Roselyn A. Gulbe3   Philipcris C. 

Encarnacion4, Jonel E. Ebol5 
1,2,3,4,5 College of Computing Studies 

Saint Columban College Pagadian City, Philippines 

E-mail: riannamarie.batersal@sccpag.edu.ph1, omarbinayob.cadingilan@sccpag.edu.p2, 

roselyn.gulbe@sccpag.edu.ph3, philcrisen@sccpag.edu.ph5, jonel.ebol@sccpag.edu.ph6 

 
Received: 2025/02/02 | Revised: 2025/07/02 | Accepted: 2025/07/29 

 

 

Abstract  

 

An operational clinic is essential in educational institutions to support the health and well-being of 

students and staff, directly enhancing productivity and academic achievement. However, many clinics 

still rely on outdated, paper-based systems, leading to inefficiencies, delays, and errors. Modernizing 

healthcare through digital solutions can improve efficiency, accuracy, and accessibility. This study 

proposed a system application to address common issues by digitizing medical records, automating 

workflows, and enabling online consultations. The platform enhances the accuracy and accessibility of 

patient data while streamlining administrative tasks, benefiting all stakeholders. Extensive testing 

revealed excellent performance, with a 100% pass rate in most functional areas and high scores in non-

functional aspects, including reliability (97.14%), security (95.71%), and user experience (98.57%). 

Minor areas for improvement were noted in certain functionalities (92.90%) and accessibility (90%), 

underscoring the importance of continuous optimization to enhance inclusivity and usability. Future 

enhancements could include developing a mobile application for improved accessibility, enabling users 

to access records, book appointments, and participate in consultations on their devices. Advanced 

features such as enhanced online follow-up consultations, automated reminders, and health monitoring 

tools could further improve healthcare delivery. Integrating real-time analytics or telehealth 

capabilities may also provide broader support for patient care. These recommendations highlight the 

potential for the system to evolve, offering a more efficient, inclusive, and responsive approach to 

healthcare within educational environments. 

 

Keywords: Health Management System, Medical Record, Online Follow-Up, Google Meet. 

 

 

I. Introduction 

An operational clinic is essential in educational institutions to support the health and well-being of 

students and staff, directly enhancing productivity and academic achievement. However, many clinics 

still rely on outdated, paper-based systems, leading to inefficiencies, delays, and errors. Modernizing 

healthcare through digital solutions can improve efficiency, accuracy, and accessibility. A digital 

healthcare platform addresses these challenges by streamlining workflows, managing patient records, 

tracking and inventory, and ensuring accurate, confidential, and timely healthcare services. 

Research shows that international perspectives highlight the importance of accessible healthcare 

in schools, with studies indicating that early detection of health issues significantly enhances overall 

well-being and academic success [1]. Research has also shown that adopting digital solutions in 

healthcare can improve service delivery, reduce administrative burdens, and ensure more effective 

health interventions [2]. Additionally, innovative tools such as telehealth and automated health systems 

have been associated with increased patient satisfaction and operational efficiency [3]. This project 

mailto:riannamarie.batersal@sccpag.edu.ph1
mailto:omarbinayob.cadingilan@sccpag.edu.p2
mailto:roselyn.gulbe@sccpag.edu.ph3
mailto:philcrisen@sccpag.edu.ph5
mailto:jonel.ebol@sccpag.edu.ph


Vol.6, No.2, July 2025 | 101 

 

reflects a commitment to leveraging advanced technologies to overcome logistical barriers, enhance 

patient care, and foster a healthier, more productive educational environment. An international study 

emphasizes the importance of accessible healthcare within schools to improve outcomes and enhance 

the capabilities of both students and staff. This perspective is supported by the World Health 

Organization (WHO), which recognizes that such an approach is highly effective in promoting the 

overall well- being of students in the school environment [4]. The project we developed turned out to 

be an invaluable tool for addressing the challenges the school clinic staff faced. Prior to implementation, 

managing patient records, appointments, and medical supplies often created significant inefficiencies 

and stress. 

The study is sourced by a diverse range of sources, ultimately leading to developing a system that 

offers a novel and innovative approach for our clients to manage their resources and patients more 

effectively. The design of this system is grounded in the principles of electronic health records (EHRs), 

which are recognized for their ability to reduce documentation errors, enhance decision-making, and 

facilitate efficient health data management [5]. 

Addressing this systematic problem is truly innovative, essential, and beneficial for equitable 

access to healthcare for students and employees [2]. Thus, by adapting an approach like this it could be 

a mean to overcome logistics challenges in which everyone in the school premises can benefit into this 

high-quality healthcare service. As shown in the Figure 1 below is our Product Perspective in which it 

illustrates and highlights the seamless integration of the business logic of the school clinic which 

rendered our approach in addressing the institutes challenges. 

 

 
 

Figure 1. Product Perspective 

 

To further expand our vision for this study, our project is not just aiming for the proper organization 

of the seamless, paperless transaction of the clinic staff; we, as a team, developed a system in which 

online consultation and follow- up can be reached with the help of Google Meet. As shown in the Figure 

1 the transaction between the system and the Google Meet is made through by the help of an API in 

which it allows us to generate the code and link and redirect the clinic user by this case e.g. Nurse or 

Dentist to the browser to finally have a proper setup of their scheduled online follow-up consultation. 

 



 

Vol.6, No.2, July 2025 | 102 

 

II. Methods 

The research methods employed in developing our project were based on the Waterfall 

Development Model [6] [7]. This model provided a structured and sequential approach, allowing us to 

define and complete each phase of the development process systematically. Additionally, the project 

was developed using the C# programming language, which enabled us to work in a familiar and efficient 

environment. 

While the foundation of the study is the Waterfall model, we incorporated elements of both 

iterative and incremental approaches. This combination allowed us to adapt to client requirements more 

effectively and refine the system progressively. By leveraging these approaches, we ensured the 

delivery of a high quality and efficient software product that meets the client’s needs. 

To further Support our study, we used a descriptive approach on our research method in which it 

enables us to utilize our survey questionnaire as a tool in gathering important data to further access the 

improvement, updates and functionalities that is needed to be implemented on our system. An addition 

to that, according to a study and the reason we implemented a descriptive method on our study its 

because it allows us researchers to describe the characteristic of certain population to be studied further 

and be able to narrow our scope for a precise delivery of the satisfaction towards our own client [8]. 

The Development of the said project consist of the following stages that are based on the Waterfall 

Model: 

1. Requirements Gathering 

During this phase, we gathered important data, such as the clinic's Business Logic in which we 

come up with the final product perspective on the Figure 1 and necessary Data specifically related to 

clients' needs. Identifying the project’s objective and requirements is very crucial to ensure that the 

clarity and alignment of the system are aligned with the client's expectations. 

2. System Design 

Right After Gathering the Requirements, We, the Researchers, created a detailed design for the 

system, in which we were able to come up with our studied Use Case Diagram Below on the Figure 2 

It illustrates the whole concept of the system, breaking down and aligning with the business logic of 

our clients' needs. We also implemented the Google Meet Code for online follow-up consultations. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 2: Use Case Diagram 



Vol.6, No.2, July 2025 | 103 

 

3. Implementation 

The Development of the system is developed using the C# Programming Language, which also 

follows the concept of our client and follows the standard Object-Oriented Program and UMLs to have 

the standard result [7],[10],[11]. We Researchers use other tools such as Figma, Canva, and Visual 

Studio as an environment for developing the system and enhancing the system's beautification and 

functionality. The Development also included MySQL as our Database. Since our system mainly 

focuses on offline and local data storage, it is recommended that we use MySQL since it is more familiar 

to us researchers and will be able to manage the system's creation. Each module of the system was 

coded according to the design specifications, which can be referred to as the Figure 3 below. 

Figure 3: Module Interface (Dashboard) 

 

4. Testing 

At this Juncture, We researchers proceed with the testing of the system with rigorous methods such 

as aligning the test survey and questionnaire with the ISO standard 25010 and being able to gather 

information for the improvements of both the functional and non-functional requirements of the system 

[9],12]. The study also included Unit Testing, which helps us researchers to identify the bugs and lines 

of code that need to be refactored. Since we are using C#, we conducted the unit test is based on Nunit 

Testing, in which we only identify the important modules that are most likely to be used throughout the 

system. 

Below on the Error! Reference source not found. These are the Modules of our system that have 

been tested. We likely chose these modules to be tested because Nunit is only available with methods. 

Since our system is more likely focused on the UI and Databases, we chose these modules because they 

only have the important methods that need to be used. 

 

Table 1: Nunit Testing Final Result 

Category Test Name Duration 

DashboardTest 
expired_WhenCalled_DataG 

ridView4IsPopulatedWithEx pectedData 
3 Second 

 sched_WhenException_Mess 

ageBoxShowsInvalidLogin 
19 Millisecond 

 viewsS_WhenException_Me 

ssageBoxShowsInvalidLogin 
6 Millisecond 

 views_WhenException_Mess 

ageBoxShowsInvalidLogin 
5 Millisecond 

 xtodayspatients_WhenExcept 

ion_MessageBoxShowsInval idLogin 
6 Millisecond 



 

Vol.6, No.2, July 2025 | 104 

 

 xtxodaysschedule_WhenCall 

ed_SetsLabelTextToCount 
4 Millisecond 

 xtxodaysschedule_WhenExc 

eption_MessageBoxShowsIn validLogin 
4 second 

 xxtodayspatients_WhenExce 

ption_MessageBoxShowsInv alidLogin 
16 Millisecond 

 xxweekpatients_WhenExcept 

ion_MessageBoxShowsInval idLogin 
10 Millisecond 

Form1Tests 
Auto6_ShouldPopulateAuto 

CompleteCollection_WhenD atabaseHasValues 
3 second 

 Button4_Click_ShouldNotSh 

owMessage_WhenAllFields AreFilled 
899 Millisecond 

 Button4_Click_ShouldShow 

Message_WhenFieldsAreEm pty 
762 Millisecond 

 Button4_Click_ShouldShow 

Message_WhenOneFieldIsFi lled 
6 second 

LoginTest 
Login_ShouldDisplaySucces 

sMessage_WhenValidCreden tialsAreEntered 
47 Millisecond 

 

The Table above shows the total value of how fast each module will be able to respond to each test 

that it is required to. This information helps researchers decide how to refactor the codes and 

functionality that need to be improved or changed [13]. 

5. Deployment 

Right After the Testing Method, we proceeded with the Deployment of the system. The system 

was deployed successfully with the client's permission, and now the system is in its working phase. This 

phase involves setting up the proper environment of the system and the connectivity of the system on 

each personal computer in which it involves networking via wireless connectivity. We researchers 

ensure that the system itself is working properly and to satisfy our client's expectations [ 14]. 

6. Maintainance 

After deployment, we continued to provide ongoing support and maintenance to address any issues 

and incorporate necessary updates based on the client’s evolving needs [15]. 

 

III. Results and Discussions 

Our Study shows that the system that we developed shows an excellent performance on the testing 

that we conducted by giving questionnaires and surveys. Achieving 100% pass rate in the majority of 

its functional areas, such as managing the patients record, appointment scheduling and inventory 

tracking. These results highlight the system's effectiveness in meeting the clinic's core objectives, 

ensuring that essential tasks are streamlined and performed accurately. In terms of non-functional 

aspects, the system achieved impressive scores in key areas: reliability (97.14%), security (95.71%), 

and user experience (98.57%). These high scores emphasize the system’s robustness and ability to 

provide a secure, stable, and intuitive environment for both healthcare providers and patients. However, 

some minor areas for improvement were identified. Specific functionalities scored 92.90%, and 

accessibility was rated at 90%. As shown in the Figure 4 and Figure 5 below is the total result summary 

of the functional and non-functional test result: 

 



Vol.6, No.2, July 2025 | 105 

 

 

Figure 4. Functional Test Summary 

 

 
Figure 5. Non-Functional Test Summary 

 

On the other hand, the test result of the ISO standard 25010 has also shown a great positive 

outcome, with improvements in Functional Suitability (96.14% to 96.47%), Reliability 

(93.84% to 95.71%), and Security (93.14% to 98.94%). Attributes such as Compatibility and 

Interaction Capability remained consistent, while slight declines were observed in Performance 

Efficiency (92.29% to 91.76%) and Safety (91.58% to 91.11%). Overall, the results highlight 

the system’s high compliance with ISO standards, showcasing its strong functionality, security, 

and reliability. 

The Figure 6 Below is the ISO standard 25010 result summary: 



 

Vol.6, No.2, July 2025 | 106 

 

 
Figure 6. ISO 25010 Summary Result 

 

IV. Conclusions 

In Conclusion, our study and the results of our testing and research shows that the system that we 

developed has greatly impacted the school clinic workflow, in which it allows the staff’s ability to 

efficiently manage the records of the patients, inventory, the health of the school premises. By this we 

can also conclude that the system not only helped the school clinic by managing the records, it also 

showed that by adding a feature such as integrating Google Meet in the system, leveraging their work 

progress in much efficient and precise manner. 

Based on the feedback of our client, panels, and chairperson the following enhancements and 

recommendations are to be followed: 

1. Automated Medical Certificates: Enable the system to generate medical certificates based 

on patient consultations 

2. Appointment Reminders: Implement automated reminders via email to ensure patients are 

notified of upcoming consultations. 

3. Improve security measures and system efficiency. 

4. Possibility of Mobile Application. 

5. Seamless integration of Google Meet 

6. Archiving or Deletion of past medical record. 

 

 

Acknowledgment 

We would like to give a heartfelt thanks to our very own advisers Sir Philipcris C. 
Encarnacion, DIT, Sir Syril Glein T. Flores, and to Sir Jonel E. Ebol for giving us the 
opportunity to conduct this study, and by giving us the advice and the right path of having this 
research. To our family and friends thank you for the support. 

 

 

 

  



Vol.6, No.2, July 2025 | 107 

 

References 

 

[1] T. Matingwina, "Health, Academic Achievement and School-Based," 2018. 

[2] Mason Stoltzfus , Arshdeep Kaur, Avantika Chawla, Vasu Gupta, F. N. U. Anamika, and Rohit 

Jain, "The role of telemedicine in healthcare: an overview and update," The Egyptian Journal 

of, 2023. 

[3] Pierre L. Yong, Robert S. Saunders, and LeighAnne Olsen (Eds), THE HEALTH CARE 

IMPERATIVE: Lowering Cost and Improving outcomes: workshop series summary, 2010. 

[4] M. E. Holly M. Satterfield, "TECHNOLOGY USE IN HEALTH EDUCATION: A REVIEW 

AND FUTURE," The Online Journal of Distance Education and e-Learning,, 2015. 

[5] N. Al-Shorbaji, Improving Healthcare Access through Digital Health: The Use of Information 

and Communication Technologies, 2021. 

[6] F. C. Dane, Evaluating RESEARCH: Methodology for People Who Need To Read Research, 

SAGE Publications, Inc, 2011. 

[7] W. M. T. Richard C. Lee, UML and C++: A Practical Guide to Object-Oriented Development 

Second Edition, United States: Prentice-Hall, Inc., 2005. 

[8] Manjunatha.N, "Descriptive Research," JETIR (Journal of Emerging Technologies and 

Innovative Research), vol. 6, no. 6, p. 865, 2019. 

[9] Iso25000, "ISO/IEC 25010," 2020. [Online]. Available: https://iso25000.com/index.php/en/iso-

25000- standards/iso-25010. 

[10] Priyatna, B., Rahman, T. K. A., Hananto, A. L., Hananto, A., & Rahman, A. Y. (2024). 

MobileNet Backbone Based Approach for Quality Classification of Straw Mushrooms 

(Volvariella volvacea) Using Convolutional Neural Networks (CNN). JOIV: International 

Journal on Informatics Visualization, 8(3-2), 1749-1754. 

[11] Hananto, A. L., Priyatna, B., & Haris, A. (2020). Application of prototype method on student 

monitoring system based on WEB. Buana Information Technology and Computer Sciences (BIT 

and CS), 1(1), 1-4. 

[12] Ismail, D. A., Huda, B., Hilabi, S. S., & Priyatna, B. (2024). Penerapan Desain UI/UX Pada 

Sistem Penjualan Berbasis Web Dengan Metode Desain Thingking. Innovative: Journal Of 

Social Science Research, 4(2), 5737-5748. 

[13] Susanto, S., Priyatna, B., & Permana, F. A. (2020). Teacher monitoring application in teaching 

based on Codeigniter framework in high schools. Buana Information Technology and Computer 

Science, 1(1), 12-15. 

[14] Hananto, A., Pramono, E., & Huda, B. (2022). Application Of Recapitulation and Staff 

Performance Assessment Using Standard Working Method. Buana Information Technology and 

Computer Sciences (BIT and CS), 3(1), 5-10. 

[15] Novalia, E., Na'am, J., Nurcahyo, G. W., & Voutama, A. (2020). Website Implementation with 

the Monte Carlo Method as a Media for Predicting Sales of Cashier 

Applications. Systematics, 2(3), 118-131. 


