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Vol.3 No.2 July 2022  

Buana Information Tchnology and Computer Sciences (BIT and CS) 

 

59 | Vol.3 No.2, July 2022 

 

Analysis of Signal Quality, Voice Service, and Data Access on Telkomsel and Indosat 

Providers in Pakisjaya District 

 

Arip Solehudin 1  

Study Program 

Technical Information 

Universitas Singaperbangsa Karawang 

arip.solehudin@gmail.com  

Nono Heryana  2 
Study Program 

Information System 

Universitas Singaperbangsa Karawang 

nono@unsika.ac.id 

 

 ‹β› 
 

Agustia Hananto 3 

Study Program 

Information System 

Universitas Buana Perjuangan Karawang 

agustia.hananto@ubpkarawang.ac.id 

Abstract—Kualitas dalam komunikasi sangat berpengaruh dalam 

kegiatan di zaman modern ini. kesenjangan pada kualitas jaringan 
yang diharapkan terhadap kualitas jaringan sebenarnya tak 
jarang ditemui. Pengukuran terhadap performa jaringan penting 
untuk mereferensikan kepada pengguna untuk memilih operator 
yang tepat sekaligus bagi penyedia layanan untuk memperbaiki 
kualitas pelayanannya Metode Drive Test merupakan metode 
yang digunakan untuk mengukur performa jaringan seluler. 
Tujuan penelitian ini yaitu untuk mengetahui hasil perbandingan 
performa antar provider penyedia layanan. Parameter yang 
digunakan dalam analisa ini adalah Receive Signal Code Power 
(RSCP), Cell ID, Signal Noise Ratio (SNR), Upload Rate, dan 
Download Rate. Parameter ini digunakan untuk proses 
pengukuran metode Drive Test. Sedangakan alat bantu yang 
digunakan untuk pengumpulan nilai dari masing-masing 
parameter Drive Test dengan menggunakan aplikasi berbasis 
Android, GNet Track Pro. Hasil pengukuran dengan GNet Track 
Pro ini kemudian diolah dengan aplikasi Google Earth sebagai 
pemetaan area pengukuran.. Data penelitian yang dikumpulkan 
dalam analisa ini sebanyak 60 kasus, dengan setiap desa 
berjumlah 20 data untuk selanjutnya diolah dengan metode Drive 
Test. Dalam penelitian ini, Telkomsel cenderung unggul dalam 
layanan voice dengan 150 jumlah panggilan berhasil dari 150 
percobaan panggilan. Sementara Indosat unggul dalam 
penyediaan layanan akses data dan sinyal terutama di desa 
Tanjungbungin. 

Kata Kunci: Drive Test, GNet Track Pro, Telkomsel, Indosat 

 

Abstract—Quality in communication is very important in activities 

in this modern era. It is expected that the expected network quality 

against network quality is actually not expected. Measurement of 

network performance is important to refer for users to choose the 

right operator for service providers to improve the quality of their 

service Drive Test Method is a method used to measure cellular 

network performance. The purpose of this study is to study the 

results of research between service providers. The parameters used 

in this analysis are Receive Signal Code Power (RSCP), Cell ID, 

Signal Noise Ratio (SNR), Upload Rate, and Download Rate. This 

parameter is used for the measurement process of the Drive Test 

method. While the tool used to collect the value of each Drive Test 

parameter by using an Android-based application, GNet Track 

Pro. The measurement results with GNet Track Pro are then 

processed with the Google Earth application as a measurement 

area. Research data collected in this analysis were 60 cases, with 

each village 20 data collected to continue processing with the 

Drive Test method. In this study, Telkomsel chose to excel in voice 

services with 150 successful numbers of 150 attempted calls. While 

Indosat excels in providing data access services and special signals 

in the village of Tanjungbungin. 

Keywords: Drive Test, GNet Track Pro, Telkomsel, Indosat 

I. INTRODUCTION  

Communication is an integral part of our social life. 
Communication is very closely related to support 
socialization. Without communication, civilization and 
socialization would not run as it is today. In today's era, the 
ease of communication is one of the advantages of 
technological advances. Unlike in the past where to 
communicate over long distances, humans still rely on postal 
mail, which takes days to be received by the recipient of the 
letter, technology makes communication easier, more 
practical, and can even be done in real-time. 

Usually, operator services in densely populated areas such as 
urban areas tend to be better than areas with low population 
density, such as in rural areas. This is actually influenced by 
many factors, including the amount of network infrastructure 
and optimal operational capacity placed in an area, to the 
number of network users in that area. This certainly affects 
the user experience in communicating, poor signal conditions 
will have an impact on dropped calls, unstable data 
connections, and ultimately affect the user's decision to 
choose a network operator that suits their needs. 

In theory, the density and range of the signal will affect the 
speed of the data access connection itself. Lack of coverage 
area has the potential to reduce the average data access speed 
in an area and vice versa. However, this could be due to two 
factors. The first is the result of data collection methods that 
rely on the quantity of user samples in an area to cause a lack 
of data in an area, to the quality of the sample itself, which 
may represent the actual measurement results in that area. 

It is hoped that this research can provide real aspects of the 
Telkomsel and Indosat provider networks so as to provide an 
answer to the actual situation of the network where in the 
initial research conducted by the author the data produced is 
quite contradictory, becomes a guideline and preference for 
the community in determining the use of the right operator. 



 

60 | Vol.3 No.2, July 2022 

 

II. STUDY OF LITERATURE 

2.1 Mobile network development 

Mobile wireless communication or wireless 

telecommunications has evolved in a short span of time, and 

as it should be, the impact of these innovations is felt by all 

walks of life significantly. As humans, we are designed to 

seek wider and deeper connections, and mobile technology 

has opened up possibilities for us to communicate better and 

more easily. The development of cellular technology started 

with 1G and was followed by 2G, 3G, 4G and 5G technology 

is currently being developed. 

 

2.2 Quality of Service (QoS) 

According to [1], Quality of Service (QoS) is a method of 

measuring how good the network is and is an attempt to 

define the characteristics and properties of a service. QoS is 

used to measure a set of performance attributes that have been 

specified and associated with a service [6]. In general, 

Quality of Service (QoS) is a measurement method used to 

determine the capabilities of a network such as; network 

applications, hosts or routers with the aim of providing better 

and planned network services so that they can meet the needs 

of a service. Through QoS a network administrator can give 

priority to certain traffic. QoS offers the ability to define the 

attributes of the services provided, both qualitatively and 

quantitatively. The purpose of QoS is to provide different 

quality of service based on service needs in the network. 

 

According to [2] Quality of Service (QoS) is a method of 

measuring how good the network is and is an attempt to 

define the characteristics and properties of a service. QoS is 

used to measure a set of performance attributes that have been 

specified and associated with a service. In general, Quality of 

Service (QoS) is a measurement method used to determine 

the capabilities of a network such as; application network, 

host or router with the aim of providing a better and planned 

network service so that it can meet the needs of a service. 

There are several parameters in QoS, namely; bandwidth, 

throughput, jitter, packet loss, and latency.2.1 Mobile 

network development. 

 

Mobile wireless communication or wireless telecom-

munications has evolved in a short span of time, and as it 

should be, the impact of these innovations is felt by all walks 

of life significantly. As humans, we are designed to seek 

wider and deeper connections, and mobile technology has 

opened up possibilities for us to communicate better and 

more easily. The development of cellular technology started 

with 1G and was followed by 2G, 3G, 4G and 5G technology 

is currently being developed. 

 

2.3 Mobile KPI Standard 

The mobile KPI standard consists of 3 aspects. Accessibility 

is the user's ability to obtain services in accordance with the 

services provided by the network provider. Retainability is 

the ability of users and network systems to maintain services 

after the service has been obtained until the time limit for the 

service is stopped by the user. While Integrity is the degree 

of measurement when the service is successfully obtained by 

the user.[3] 

 

2.4 Drive Test 

One method of measuring network data is the Drive test. [4] 

argues that: The drive test is one of the steps for cell planning 

for a cellular phone network. The test drive retrieves the 

information needed for cell development planning or cell 

optimization to create quality communications. The special 

devices used in the test drive are generally large, separate 

(Laptop, GPS, and handphone) and are fewer simple devices. 

 

2.5 GNet Track Pro 

According to [5] G-Net Track Pro is an android-based 

application to perform netmonitoring of UMTS/GSM/LTE/ 

CDMA/EVDO networks. This application monitors services 

from CELLID, LEVEL, QUAL, MCC, MNC,LAC, adjacent 

cell service cell time and level. In addition, this application 

can also be used to determine the quality of voice services 

with voice sequences, data services with sequence data and 

test data, and SMS services with SMS sequences. 

 

 

Figure 1. GNet Track Pro interface display 

 

This G-Net Track Pro application can be used to carry out 

indoor and outdoor test drives and retrieve and visualize data 

from cells that will be taken on a map or map, the 

visualization will be presented in the form of a route that has 

been traversed. 

 

The map is marked with an indicator in the form of color and 

cell breathing and the user will appear on the map. The results 

of the test drive will be saved in .kml format and a text file 

that can be extracted on a google map. Mechanism in doing 

this test drive that is by first installing the G-Net Track Pro 

software on the smartphone that will be used to do a test drive. 

 

 

 

 



 

61 | Vol.3 No.2, July 2022 

 

III. RESULTS AND DISCUSSION 

3.1 Drive Test Analysis 

Using an Android smartphone and GNet Track Pro 
software, a simultaneous drive test was carried out in 3 
villages that were the object of research (Tanjungbungin, 
Solokan, and Teluk Buyung). 

 

 

 

After that, the data from the test drive is processed in the 
form of mapping (Google Earth) and cumulative data in 
tabular format. In the mapping image, what appears in 
colored dots is the area traversed during the drive test 
process. 

 

Figure 3. Drive Test Process Map on GNet Track Pro 

Table 1. Results of cumulative drive test data processing

 

The data that is processed from the results of the drive test 
for signal parameters is RSCP. For internet data, the 
parameters measured are upload rate, download rate, and 
ping rate. Meanwhile for the voice stage, the parameters 
measured are call setup, successful call, and dropped calls. 
Then to determine the performance of each parameter, 
measurements were made with QoS standards and KPI 
standards. 

Tabel 2. Standardization of RSCP signal sequence 
parameter performance based on KPI Standard 

 

Tabel 3. Standardization of upload rate parameter data 
sequence performance based on KPI Standard 

 

Tabel 4. Standardization of data sequence parameter 
download rate performance based on KPI 
Standard 

 

Tabel 5. Standardization of ping rate parameter data 
sequence performance based on KPI Standard 

 

Tabel 6. Standardization of voice sequence parameter 
ping rate performance based on KPI Standard 

 

3.2 Discussion of Signal Sequence 

In the signal sequence, the parameter being tested is RSCP. 

Signal strength performance with the RSCP KPI standard 

of Telkomsel has a very good predicate in Tanjungbungin 

village, while in Solokan village, Telkomsel and Indosat 

have good and bad marks, respectively. In Telukbuyung 

village, Telkomsel and Indosat have bad and good 

predicate respectively. 

 

3.3 Discussion of Sequence Data 

In the data sequence, the parameters tested are download 

rate, upload rate, ping rate. For download rate performance 

with standard KPI Throughput, TIPHON and GNet Track 

Pro, Telkomsel and Indosat each have a very bad rating in 

Tanjungbungin village, while in Solokan village, 

Location                     Tanjungbungin               Solokan           Telukbuyung  

Operator Telkomsel Indosat Telkomsel Indosat Telkomsel Indosat  

Parameter Signal RSCP -77 -79 -88 -90  -126 -85 Db 

 DATA Upload 
Rate 

354 544 252 226  324 298 Kb/s 

  Download 
Rate 

20 20 21 14  37 10 Kb/s 

  Ping Rate 407 180 913 238  82 2002 Ms 

 Voice Call Setup    50     times 

  Successful 
Call 

50 50 50 49  50 42 times 

  Dropped 
Calls 

0  0 0 1  0 8 times 

 

Location  Tanjungbungin Solokan Telukbuyung  

Operator                  Telkomsel Indosat Telkomsel Indosat Telkomsel Indosat  

Parameter Signal RSCP -77 -79 -88 -90 -126 -85 Decibel 

Result 
 Very 

Good 

Very 

Good 
Good 

Not 

Good 
Bad Good 

 

 

Location  Tanjungbungin Solokan Telukbuyung  

Operator  Telkomsel Indosat Telkomsel Indosat Telkomsel Indosat  

Parameter Data Upload 
Rate 

354 544 252 226 324 298 Kbps 

Result  Not 

Good 

Not 

Good  

Bad Bad Bad Bad  

 

Location  Tanjungbungin Solokan Telukbuyung  

Operator                       Telkomsel Indosat Telkomsel Indosat Telkomsel Indosat  

Parameter Data Download 
Rate 

20 20 21 14 37 10 Kbps 

 Resul

t 

 Very 

Bad 

Very 

Bad 

Very  

Bad 

Very 

Bad  

Very  

Bad 

Very 

Bad 

 

 

Location  Tanjungbungin Solokan Telukbuyung  

Operator  Telkomsel Indosat Telkomsel Indosat Telkomsel Indosat  

Parameter Data Ping 
Rate 

407 180 913 238 82 2002 ms 

Result  Bad Enough Bad Bad Good Bad  

 

Location  Tanjungbungin Solokan Telukbuyung  

Operator  Telkomsel Indosat Telkomsel Indosat Telkomsel Indosat  

Parameter Voice Call 
Attempt 

  50    times 

  Successful 
Call 

50 50 50 49 50 42 times 

  Dropped 
Calls 

0 0 0 1 0 8 times 

Result  CSSR 100% 100% 100% 98% 100% 84%  

 

Figure 2. Drive Test Process on GNet Track Pro 

 



 

62 | Vol.3 No.2, July 2022 

 

Telkomsel and Indosat each have a very bad rating. In 

Telukbuyung village, Telkomsel and Indosat each have a 

very bad predicate. In terms of upload rate performance 

with standard KPI throughput, TIPHON and GNet Track 

Pro, Telkomsel and Indosat each have a bad reputation in 

Tanjungbungin village, while in Solokan village, 

Telkomsel and Indosat are bad, respectively. In 

Telukbuyung village, Telkomsel and Indosat each have a 

bad reputation. For ping rate performance with KPI Jitter 

standards, Telkomsel and Indosat each have a bad and 

sufficient predicate in Tanjungbungin village, while in 

Tanjungbungin village,Solokan villages Telkomsel and 

Indosat each have a bad reputation. In Telukbuyung 

village, Telkomsel and Indosat have good and bad 

predicate respectively. 

 

3.4 Discussion of Voice Sequence 

In the voice sequence, the parameters tested are 

Accessibility which includes call attempts, successful calls, 

and dropped calls. The result is that with the KPI 

Accessibility standard, Telkomsel and Indosat's voice call 

performances each have a ratio of 100% in Tanjungbungin 

village, while in Solokan village, Telkomsel and Indosat 

have a ratio of 100% and 98%, respectively. For 

Telukbuyung village, Telkomsel and Indosat have ratios of 

100% and 84%, respectively. 

IV. CONCLUSION 

The results of the comparison of performance between 
service providers can be analyzed from the conclusions 
obtained. Indosat tends to be superior based on signal 
quality even though it gets a bad predicate, but Telkomsel 
has poor results in Telukbuyung village. In terms of data 
access performance, Indosat is superior in Tanjungbungin 
village, in the other two villages. Telkomsel is slightly 
superior in terms of Upload and Download Rate. However, 
for ping quality, Indosat is superior in Tanjungbungin and 
Solokan while Telkomsel is superior in Telukbuyung 
village. For voice call quality, Telkomsel is superior with a 
call success ratio of 100%. Meanwhile, Indosat only 
obtained a 100% ratio in Tanjungbungin. 

For cellular operators, which in this case become the object 
of the author's research, to be able to improve the quality 
of their services. In this case the signal quality and the 

placement of the Base Transceiver Station (BTS) location, 
in order to adjust to the natural topology and the 
surrounding environment. If possible, BTS placement can 
be done in areas with high topology in order to reduce 
obstacles from surrounding objects and are in areas with 
high population density. This can be applied to the village 
which is a weakness in this study, both Telkomsel and 
Indosat operators. 

For operator service users who are the object of this 
research, namely Telkomsel and Indosat. In order to be able 
to make this research as a reference material to determine 
the operator in accordance with the quality of service in 
each region. 

REFERENCES 

[1] M. V. Panjaitan and A. A. Zahra, “Analisis 

Quality of Service (QOS) Jaringan 4G Dengan 

Metode Drive Test Pada Kondisi Outdoor 

Menggunakan Aplikasi G-Nettrack Pro,” 

Transient, vol. 7, no. 2, p. 409, 2018. 

[2] Irwansyah, “Analisis Kualitas Koneksi 

Jaringan Internet 4G XL dan Smartfren di 

Wilayah Kota Palembang,” Pros. Semin. Nas. 

Pendidik. Tek. Inform., vol. 8, pp. 73–79, 2017. 

[3] A. Sugiharto and I. Alfi, “Komparasi Performa 

Jaringan Antara Penyedia Layanan Seluler 4g 

Lte Di Area Kota Yogyakarta,” ANGKASA, 

vol. 11, no. 1, 2019. 

[4] M. Prakoso, F. Rofii, and A. Qustoniah, 

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26, no. 1, pp. 113–128, 2018. 

[5] I. G. Made, Y. Priyandana, A. Saputra, and P. 

K. Sudiarta, “Analisis Hasil Drive Test 

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SPEKTRUM, vol. 5, no. 2, pp. 216–223, 2018. 

[6]  Solehudin, Arip, Bayu Priyatna, and Nono 

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Network."

  

 


