bmra: A Pathfinder
This is a computer-generated pathfinder created against the Distant Reader study called bmra.
Each Distant Reader study carrel is composed of many individual items. Each item is bibliographically described with author, title, date, summary, and keyword values. Below is a list of the items' most signficant keywords as well as lists of the items themselves. Purpusing the content of this pathfinder provides the student, researcher, or scholar with one way to get their heads around the scope of the carrel. The keywords include:
Business; Data; Participants; Leadership; Work; Employees; Employee; Smes; Implementation; Customer; Adult
Depending on how this pathfinder was created, many of the bibliographic sections will include elaborations on the meaning(s) of the given keywords. These elaborations were generated by feeding the items' summaries to a large langauge model and asking the model to address the question, "What is X?", where "X" is the keyword. The result will be a few sentences of elaboration. Be forewarned. The elaborations are often plausible, but they should not be take as truth. Instead, they should be taken as points for consideration.
Business
- Effective Strategies Human Resource Business Leaders Use to Implement Diversity, Equity, and Inclusion Initiatives That Reduce Worker Turnover by Whyte-Phillips, Kerese Saneka; Burchell, Jodine Marie (2025) - Second, I critically analyzed and synthesized scholarship on potential themes and phenomena related to the study’s purpose: to explore the practical strategies HR business leaders use to implement DEI initiatives that reduce employee turnover in the Southeast United States. In this section, I provide a comprehensive and substantiated review of professional and academic literature related to my research on the practical strategies HR business leaders employ to implement DEI initiatives to reduce employee turnover in the Southeast United States. Keywords: business; culture; dei; diversity; employee; initiatives; labor; leaders; leadership; research; retention; strategies; training; turnover
- Managerial Competencies and Innovative Work Behavior in SMEs by Hassan Ali Abdelwahed, Salwa; Goldwasser, Bob (2025) - ABSTRACT This quantitative correlational study examined the relationship between leaders’ managerial competencies and innovative work behaviors (IWB) in small- and medium-sized enterprises (SMEs). The researcher analyzed the collected data using R Commander software to determine the correlation between the leaders' managerial competencies (independent variable) and innovative work behavior (dependent variable). Keywords: advantage; behavior; business; competencies; innovation; iwb; journal; leaders; relationship; resources; smes; study; work; work behavior
- A Quantitative Study on Generational Cohorts, Work-Related Quality of Life, and Turnover Intentions in the Mid-Atlantic Technology Industry by David Stearrett (2025) - Examining the impact of organizational leadership on generational cohorts as it relates to employee turnover intention in the real estate lending industry. Factors impacting employee turnover intentions among professionals in Sri Lankan startups. Keywords: business; cohorts; employee; generation; intention; job; journal; life; management; quality; research; study; turnover; turnover intention; work
- A Software Team Leaders’ Lived Experiences During Agile Adoption: A Phenomenological Study by Crews, Dr. Nathaniel; Burchell, Jodine (2025) - Twenty-five software team leaders were interviewed who guided Agile teams through the adoption of Agile methodologies, chosen through purposeful sampling. This doctoral literature aimed to explore the experiences Business Management Research and Applications: A Cross Disciplinary Journal 3 and perspectives of software development team leaders during the adoption of Agile methodologies within Agile teams working on system development. Keywords: adoption; agility; business; change; development; leaders; management; methodologies; mindset; model; organizations; practices; process; project; research; software; software development; study; teams; transformation
- COVID-19 Pandemic and Research on the Mediating Role of Absorptive Capacity on the Relationship between Business Analytics Capability and Small-to-Medium-Sized Enterprise Performance by Holman, Benjamin; Whitaker, Christine (2022) - Abstract This initial study's key purpose was to investigate whether absorptive capacity performed a mediating role on the relationship between business analytics capability and small-to-medium- sized enterprises (SMEs) performance in the United States. The purpose of the initial research study was to address the gaps existing in the literature on whether absorptive capacity performed a mediating role on the relationship between business analytics capability and small-to-medium-sized enterprises (SMEs) performance (Qian & Jung, 2017; Turulja et. Keywords: business; business analytics; capability; capacity; covid-19; data; journal; knowledge; management; pandemic; performance; relationship; research; small; smes; study
- Employee Motivation, Job Reengineering, and Perceived Job Satisfaction: A Quantitative Correlational Approach by Martin, Yomi; Goldwasser, Robert (2022) - Based on this analogy, this research argues that job perception and job satisfaction may be reciprocally related. Confirmatory analytic tests of three causal models relating job perceptions to job satisfaction. Keywords: analysis; business; correlation; data; deci; employee motivation; employees; et al; human; job characteristics; job design; job perception; job redesign; job reengineering; job satisfaction; journal; management; perception; relationship; research; research study; study; use; workplace
- Occupational Mentorship & the Black Female in the Corporate Midsouth by McIntyre, Theosophist; Burchell, Jodine (2022) - One important limitation of this study is participants only include Black professional females within corporate manufacturing in the Midsouth Region of the U.S. One important limitation of this study is participants only include Black professional females within corporate manufacturing in the Midsouth Region of the U.S. Keywords: black; business; career; career advancement; development; females; management; manufacturing; mentoring; mentorship; organization; participants; professional; research; study
- Low Resource Availability and the Small- to Medium-sized Retail Enterprise’s Ability to Implement an Information Security Strategy by Holland, Mary Ceil; Burchell, Jodine (2022) - This pragmatic qualitative inquiry study was designed to explore the influence of lower resource availability on Small-to Medium- sized Retail Enterprise’ (SMEs) ability to implement information security strategies in the retail industry in the Northeastern region of the United States. Seeholzer (2012) explored previous researchers’ eight information security roles (competitor, power relationship, reorganization, public image, umbrella, objectives and priorities, and continual change) to determine the effect on information security strategy, information systems strategy, and business strategy. Keywords: business; cybersecurity; data; industry; information security; information systems; management; organizations; participants; research; resources; retail; risks; security strategy; smes; systems; technology; threats; vulnerabilities
- Strategies for Small Business Administration 8(A) Business Development Program-Certified Firms in Program Years 4-6 by Johnston, Sherri; Preiksaitis, Michelle (2022) - In 1997, the federal government assigned an annual goal to the Small Business Administration (SBA) to award at least 23% of federal contracts to small businesses (Schilling et al., 2017), with 5% specifically set aside for 8(a)-certified firms. While these goals have been met in some years (SBA, 2019), the complex, lengthy, and costly federal contracting bidding processes create challenges and barriers for small businesses owned by socially or economically disadvantaged principals. Keywords: 8acs; bid; bidding; business; contract; contracting; government; incidents; journal; management; performance; program; relationships; research; small; study
- Strategic Cybersecurity Risk Management Practices for Information in Small and Medium Enterprises by Ashley, Chad; Preiksaitis, Michelle (2022) - Security policies and practices tend toward simplicity to ensure employee convenience and easier adherence to information security practices. The original solution “Security policies and practices tend toward simplicity to ensure employee convenience for easier adherence to information security practices” received a comment from P3 that adding “effectiveness” and expanding the solution to include the four “P’s” – policies, procedures, processes, and practices was appropriate. Keywords: business; business information; culture; cybersecurity; data; develop; employees; ensure; framework; governance; information security; management; practices; research; risk; round; security culture; smes; solution; strategy; training; value
- Overcoming Barriers to Blockchain Technological Innovation in Trade Finance Faced by U.S. Banks by Chinyanya, Clotilda (2023) - Collaboration across functional teams and organizations is critical for blockchain technology innovation because skills are scarce (Beck & Müller-Bloch, 2017). 5. Collaborate across functional teams to utilize the scarce skills in blockchain technology innovation by identifying where those skills are concentrated within the firm through HR. Keywords: applications; approaches; banks; blockchain; blockchain innovation; blockchain technology; business; data; et al; finance; financial; implementation; infrastructure; innovation; journal; management; participants; project; proof; research; resources; round; technology; trade
- Forward-Looking Practices to Improve the Soft Skills of Software Engineers by Styron, Kenneth (2023) - Researchers disagree on which soft skills are more important, creating conflicting results as to which soft skill practices are beneficial for improving the soft skills of SEs. Soft skills were widely used in the 1990s (Charoensap-Kelly et al., 2016), but soft skills have received little attention (Ahmed et al., 2015). Keywords: business; communication; development; engineering; et al; journal; leadership; literature; management; members; practices; problem; project; research; round; ses; skills; software; software engineers; study; team; thinking
- Circular Strategies to Improve Consumer Goods Returns by Chaban, Katia; Tucker, Jan (2023) - The left side of Figure 1 highlights the study problem that consumer product company leaders have not taken advantage of CE business models to improve the product return process impacting the company’s profitability and the environment (Ader et al., 2021). Consumer product companies in the United States spend $100 billion annually handling returns (Zhang et al., 2021) and contribute negatively to the environment due to waste created by the process, with an estimated 10% of all returns going to landfills (Ader et al., 2021). Keywords: business; business model; ce business; chain; companies; company; consumer; consumer product; design; economy; et al; goods; management; model; need; process; product; research; returns; strategies; supply; theme; waste
- Business and Publication Model of Cardiology Journals by Mohan, Anmol; Yaqoob, Sadia; Uddin, Qazi Shurjeel; Jarullah, Furqan Ahmed; Mohan Lal, Priyanka; Wara, Um Ul; Ayaz, Aliza; Tejwaney, Usha; Arunachalam, Shivaram P. (2023) - [4] Open access journals are the optimal way of disseminating ground-breaking research, plus the increased readership may also boost citations. The development of open access journal publishing from 1993 to 2009. PLoS ONE, 6(6), e20961. Keywords: access; business; cardiology; journals; model; open; publishers; publishing; research; subscription
- Exploring Implementation Strategies of IoT Technology in Organizations: Technology, Organization, and Environment by Pham, Khanhhung Hoang; Burchell, Jodine (2023) - Theme 5: Use All Identified Current Internal Infrastructure This theme reinforces the implementation strategies for IoT technology projects in an organization using all identified current organizations' internal infrastructure. Theme 6: Use All Identified External Support Technologies This theme supports implementation strategies for implementing IoT technology projects in an organization using all identified external support technologies based on participants' inputs. Keywords: business; cloud; data; implementation; iot; iot project; iot technology; organizations; participant; project; project team; solutions; staff; support; team; use
- Best Practices for Aligning Projects with Corporate Strategic Objectives in the Financial Technology Industry by Mayes, Raymond; Tucker, Janice (2023) - Kashyap (2023) further revealed that project managers and teams implementing projects were often unaware of what needed to be achieved, thus hindering the successful implementation of strategic projects. Strategic project alignment is how project managers arrange, and position projects conducive to the enterprise's strategic goals. Keywords: alignment; awareness; business; categories; codes; company; competencies; data; executives; fintech; framework; management; objectives; organization; participants; process; project; project alignment; project management; project managers; strategy; theme
- Leadership Style as a Predictor of Employee Safety Performance in the Oil and Gas Industry by Kathayat, Arjun; Burchell, Jodine (2024) - Safety specific transformational leadership, safety motivation and personal protective equipment use among firefighters. The mediating role of safety climate in the relationship between transformational safety leadership and safe behavior—The case of two companies in Turkey and Romania. Keywords: business; canada; employee safety; gas; industry; job; leadership; oil; research; safety; safety leadership; safety performance; satisfaction; workplace; workplace safety
- A Qualitative Study of Transfer of Knowledge in Small Family Farms : An exploration of the types of knowledge transfer strategies employed by retired small-family farm owners by Waskiewicz, Thomas (2025) - The study’s findings offer valuable insights into knowledge transfer strategies among retired small family farm owners and have broader implications for the theories of knowledge transfer and organizational learning. Given the challenges inherent in small family farms, including the lack of standardized processes for knowledge transfer, qualitative research allows for an in-depth exploration of these complexities. Keywords: business; family; farms; journal; knowledge; knowledge transfer; owners; succession; transfer
- Strategies to Obtain Working Capital for small Business.: A Qualitative Multiple Case Study by Atamaya, Solomon; Burchell, Jodine M (2025) - U.S. legislators introduced financial aid through small business loans to pay employees’ salaries while businesses were not operating, with many loans forgivable. Small businesses contribute to Maryland’s economy by creating employment, promoting innovation, and expanding the tax base. Keywords: access; business; capital; credit; financing; funding; funds; loans; operations; owners; participants; small; years
Data
- Driving Change: Motivations and Barriers to Electric Vehicle Adoption by Rebecca L. Bergh; Maya Q. Tang; Lily Tang; Jennifer Chen; Rajeshwari R. Sabadra; Ryan Rucker (2025) - A statewide survey revealed weak correlations between individual demographics and the likelihood of EV adoption, while highlighting key barriers, including high upfront costs, limited charging infrastructure, and concerns about total ownership costs and environmental impacts. These efforts must be implemented in parallel to meaningfully accelerate EV adoption and move toward Washington’s 2035 ZEV target. Keywords: adoption; charging; data; figure; incentives; infrastructure; likelihood; range; research; state; stations; survey; vehicle; washington
- The Impact of American Organizational Leaders’ Perceptions on their Acceptance of Fourth Industrial Revolution Technologies by Ademola, Adewoye Peter; Kelly, Michelle (2023) - Organizational leaders converge around new technological changes with many concerns such as cyberattacks, loss of leadership power, lack of new skills required, robots’ lack of capacity of moral reasoning and inability to make ethical decisions in complex scenarios, high cost of deployment of new technologies, and replacement of human employees by new technologies ( Xu, David, Jeanne, & Suk, 2018). Successful migration to new technologies therefore depends on organizational stakeholders’ adoption of the new innovations (Kelley et al., 2018). Keywords: data; ease; fourth; industrial; intention; itu; leaders; research; revolution; technologies; technology; use; usefulness
- Instructional and Student Services Costs in Private Postsecondary Education and Retention Rates in Texas by Tucker, Robert; Udechukwu , Ikwukananne (2023) - Overall, previous studies have highlighted the significant relationship between student services costs and student retention rates (Lenhardt, 2017; Musamali, 2019; Nakata et al., 2019). Nakata et al. (2019) conducted a study on the role of student services on student retention rates and degree completion, finding that student support services were effective and timely, which increased student success and retention outcomes, leading to increased completion rates. Keywords: costs; data; education; institutions; research; retention; retention rates; services; services costs; student; student retention; student services; study; texas
- Exploring the Impact of Micromanagement Leadership in Remote Work Environments by Caise, Toyia; Tucker, Janice (2023) - Scholars and practitioners should focus on post-pandemic information about remote work environments and stay abreast of technology changes and network requirements to support remote employees effectively. All nine participants self-identified as U.S. accounting industry remote employees and reviewed and electronically signed the informed consent form via DocuSign prior to confirming an interview time slot; as all interviews were virtual, site permission was not required. Keywords: accounting; behaviors; data; employees; environments; industry; interview; job; leadership; micromanagement; participants; research; study; team; theme; training; trust; turnover; work
- Navigating the Supply Chain: An In-Depth Analysis of Job Satisfaction, Tenure, and Work-Life Quality in Logistics by Moon, Rosanne; Tucker, Janice (2023) - By encouraging logistics managers to provide spaces where all cultures are welcome, communication is not a barrier, and employees are treated as though they belong, the workplace quality of life and employee job satisfaction may be improved. Organizational motivation, employee job satisfaction, and organizational performance. Keywords: blank; correlation; data; employees; et al; factors; human; industry; job satisfaction; journal; life; logistics; management; motivation; participants; performance; quality; relationship; research; study; survey; theory; work; work life
- Well–being as a Predictor of Turnover Intention: A Quantitative Study of Occupational Safety and Health Professionals in the U.S. by Randall Westmoreland, DBA; Jan Tucker, PhD (2024) - Research on the link between OSH employee turnover intention and well–being is sparse, creating a gap in the literature (Liu et al., 2018). Previous research highlights a decline in well-being and an increase in turnover intention among OSH professionals. Keywords: analysis; data; employee; et al; health; intention; job; journal; research; satisfaction; spector; study; theory; turnover; turnover intention; variables; work
- A Quantitative Study on the Impact of Servant Leadership on Employee Engagement in the Fire Service Industry by Williams, Michael; Tucker, Jan (2024) - Employee engagement: Factors and recommendations for enhancing employee engagement during the COVID-19 pandemic. While previous research has demonstrated a positive correlation between servant leadership and employee engagement in various public service sectors, a gap remains in extending this research to the fire service industry. Keywords: data; employee; employee engagement; engagement; et al; fire; firefighters; industry; journal; leadership; relationship; research; servant; service; study; survey; work
Participants
- African American Women’s Perspectives on Career Advancement in the U.S. Commercial Nuclear Power Industry by Crawley, Carmen; Goldwasser, Robert (2023) - This deficiency indicates the need for additional research into the ways in which African American women are afforded leadership opportunities. The findings of this study can be utilized by all organizations to acknowledge the experiences of African American women and develop strategies to increase their upward mobility within the organization. Keywords: american; industry; leadership; nuclear; participants; power; research; study; women
- Employee Burnout, Gender and Turnover Intent in The Banking Industry by Bonton, Toni; Tucker, Jan (2023) - The impact gender has on employee burnout, and turnover intention among customer banking professionals in the Southern United States was the focus of this study. The decision to leave an organization can stem from several factors; however, turnover often stems from employee burnout (Ali, 2018; Babakus & Yavas, 2012; Kaufmann et al., 2022). Keywords: banking; burnout; customer; employees; et al; gender; intent; job; journal; management; participants; professionals; relationship; research; stress; study; turnover; turnover intent; work
- Perceptions of African American Women Project Managers on Managing Projects and Career Progression in the Aerospace and Defense Industry by Johnson, Minina; Tucker, Janice (2024) - The purpose of this qualitative inquiry research was to explore the perspectives of African American women project managers in the U.S. aerospace and defense industry regarding strategies and best practices that can increase African American women's representation, project success, and profitability. This study explored the perspectives of African American women project managers on strategies and best practices to overcome barriers while managing complex projects and attaining career advancement within the U.S. aerospace and defense industry. Keywords: advancement; aerospace; american; barriers; career; defense; defense industry; diversity; industry; leadership; management; participants; people; project management; project managers; research; u.s; women; women project; workplace
- Exploring Strategies for Scaling Digital Transformation Business Models Innovation at the Enterprise Level for Sustainable Competitive Growth by Noah, Luper Joseph; Burchell, Jodine; Corcoran, Tammy (2024) - This research highlights the influence of digital transformation strategy on digital transformation business model innovation for sustainable competitive growth. Interview data were analysed by examining how digital transformation strategy is applied to scaling digital transformation business models in the Australian construction industry at the enterprise level to gain sustainable competitive growth. Keywords: business leaders; business management; business model; construction business; construction industry; digital; growth; industry business; journal; management; model innovation; models; organization; participants; research; strategies; strategy; study; transformation; transformation business; transformation strategy; value
- Educating Black Males: A Jamaican Case-Issues, Lessons and Trajectory by Franklyn Bennett; Asburn Pinnock (2024) - The findings revealed that PUMP has all the defining characteristics for second chance programs posited in literature; an acknowledgment of the socio-economic benefits to the men who participated in the programs is undeniable; and an opportunity to recruit male teachers to impact boys at an early age and keep them focused on a tertiary educational track is provided. Keywords: underperformance, second chance program, support system, effectiveness, standards mailto:asburn.pinnock@themico.edu.jm mailto:franklyn.bennett@themico.edu.jm mailto:franklyngbennett@gmail.com January 2025 | Volume 4, Number 2 2 Introduction The issue of the underperformance of black Caribbean males is an established problem with some consensus on the complex, interrelated root causes for lower-strata men's declining participation and performance in the educational system. Keywords: boys; chance; development; education; jamaica; males; men; participants; program; pump; research; students; support; teachers
Leadership
- Retention Strategies in the Information Technology (IT) Industry after A Pandemic: A Qualitative Study by Carter, Arrey (2025) - Four key themes critical to employee retention were discovered: (a) leadership, (b) communication, (c) well-being, and (d) organizational commitment. Future research should explore the long-term effects of these strategies and the role of technology and leadership development in enhancing employee retention in other industries. Keywords: communication; covid-19; development; employee; et al; health; job; journal; leadership; pandemic; participant; research; retention; work
- The Impact of the Four Transformational Leadership Dimensions on Organizational Commitment in Small and Medium-Sized Organizations in the US by O'Malley, Michael (2025) - However, the impact of each of the four dimensions of transformational leadership on employee organizational commitment has yet to be adequately researched, particularly in small and medium-sized enterprises (SMEs) in the United States. Each of the four dimensions of transformational leadership may have a different impact on employee organizational commitment, and this information can be critical to SMEs seeking to improve leadership effectiveness. Keywords: commitment; employees; journal; leadership; motivation; organization; research; satisfaction; smes; study; turnover; vision; work
- Toxic Leadership and Organizational Commitment in Faith-Based Healthcare Organizations by Honer, Franchetta; Burchell, Jodine (2022) - Research was lacking on the relationship between toxic leadership and organizational commitment within faith-based healthcare settings. The variables for this study included toxic leadership and organizational commitment, categorized as affective, continuance, or normative commitment. Keywords: affective; commitment; continuance; continuance commitment; effects; employees; faith; healthcare; journal; leadership; organizations; research; study
- Leadership Styles and Flexible Work Arrangements as Determinants of Turnover Intention for IT Professionals by Itesa, Uzezi; Burchell, Jodine (2024) - This study used a quantitative correlational approach to examine the relationship between leadership styles, FWA, and turnover intention of IT professionals in the US. Business leaders should endeavor to develop and implement a mix of leadership styles and FWA strategies suitable to attract and retain a talented IT workforce in their respective organizations. Keywords: arrangements; employee; fwa; goal; goal leadership; intentions; journal; leadership; leadership styles; path; professionals; relationship; study; styles; turnover; turnover intentions; work
Work
- Improving Retention Among Patient Care Assistants in Hospitals Post COVID-19 Pandemic: A Qualitative Inquiry Study by Latrina Hyde; Goldwasser, Bob (2024) - Keywords: PCA retention, burnout, pandemic, HR strategies, compensation June 2024 | Volume 3, Number 2 2 Introduction Retention of Patient Care Assistants (PCA) is a significant concern for healthcare providers (Chatzoudes & Chatzoglou, 2022). While training and organizational culture have a documented influence on PCA retention, they are not the only factors impacting it. Keywords: burnout; care; compensation; covid-19; covid-19 pandemic; hospitals; organization; pandemic; patient; pca; pca retention; pcas; researcher; retention; study; work
Employees
- Corporate Social Responsibility: A Quantitative Analysis of the Differences between Black and White Employees in the Financial Services Industry by Hughes, Jeffrey; Tucker, Janice (2023) - There is a gap in the literature on how the effects of CSR activities differ among employee race groups. By utilizing a quantitative, nonexperimental, casual-comparative approach, this research study examined the differences in mean CSR scores between Black and White employees in financial service organizations in the Midwest region of the United States. Keywords: black; csr; employees; groups; organization; race; responsibility; stakeholder; states; study; theory; united; white
- Guardians of Trust: Exploring Internal Whistleblowing Dynamics in Nonprofit Finance and Accounting by Munro, Danielle; Goldwasser, Robert (2024) - Abstract In nonprofit organizations, where the delivery of crucial services and charitable missions often intersects with vulnerabilities to fraud and corruption, internal whistle-blowing becomes paramount for nonprofits' ethical operations and maintaining public trust. This research delves into how organizational identification and psychological safety predict internal whistle-blowing intentions among employees in nonprofit organizations. Keywords: accounting; behavior; employees; identification; intentions; journal; nonprofit; organizations; professionals; research; safety; sector; study; whistle
- The Causes and Remedies for High Employee Turnover in the United States Hospitality Industry by Hamam, ajmal; Goldwasser, Bob (2024) - Alabama Abstract This study analyzed the causes and remedies for high employee turnover in the United States hospitality sector. De-Smet et al. (2022) share the same sentiments and explain the rising competition for talent as a driver of high employee turnover. Keywords: employee turnover; employees; hospitality; hospitality industry; hospitality sector; labor turnover; management; pandemic; research; respondent; retention; strategies; study; turnover; workers
Employee
Smes
- The Strategic Response to the COVID-19 Pandemic by Large Technology Companies by Cicchese, Anthony (2023) - In contrast, when operationalized as a continuous social phenomenon, the process of strategic response may be characterized on a continuum from 100% top-down to 100% bottom-up, with the range therebetween characterizing different variations of a hybrid process for organizational strategic responses to economic downturns. Discussion Concerning the discussions on organizational strategic responses, an interesting result was that the predominance of study participants (all except P5) described the process in terms of both autonomous or bottom-up meetings and plans and induced or top-down meetings and plans. Keywords: companies; economic; firms; journal; management; process; research; response; smes; technology
Implementation
Customer
- The Manipulation of Merchandise Returns: A Strategic Approach in the Furniture Industry by Koshes, Kari-Jo (2022) - Keywords: Merchandise Return Rates, Social Cognitive Theory, Post-Purchase Cognitive Dissonance, Qualitative Case Study 30 June 2022 | Volume 1, Number 2 Introduction The prevalence of customer product returns in the United States is staggering. P2 answered interview question six, How do you tailor your strategy for reducing customer merchandise returns to different scenarios by exploring the necessity of customizing a strategy to decrease customer product returns based on the customer’s needs. Keywords: author; customer; customer merchandise; et al; journal; management; merchandise; needs; product; product return; rates; research; return; study
Adult
- Creating Connections with Online Adult Learners in Business Administration Programs by Cathcart, Susan D.; Harrison, Connie (2022) - Adult learners do not want to feel embarrassed; egos and self-esteem are on the line Feedback has been provided with the assumption that you, as the instructor, understand as well as honor the characteristics of adult learners. Engaging and connecting with learners should be a priority, and Schwartz (n.d.) discovered that adult learners valued the instructor-learner relationship when instructors were genuine, approachable, and available. Keywords: adult; feedback; learners
Epilogue
For more detail, about this study carrel, see the computed home page. For more detail about study carrels in general, see the read me file.
Created: 2025-12-23