Article

CASTE:  A Global Journal on Social Exclusion
Vol. 1, No. 1, pp. 71–94

February 2020
ISSN 2639-4928

brandeis.edu/j-caste

DOI: 10.26812/caste.v1i1.139

© 2020  Vinod Kumar Mishra. This is an open access article distributed under the terms of the Creative 
Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any 
medium, provided the original author(s) and source are credited

Caste, Religion and Ethnicity: Role of Social 
Determinants in Accessing Rental Housing 

Vinod Kumar Mishra1

Abstract

The article aims to examine the nature, form and pattern of discrimination in 
urban rental housing market; to analyse the consequences of discrimination 
in urban rental housing market and to suggest policy measures to reduce 
discrimination in rental housing and ensure inclusive urban housing. The 
study is based on both secondary and primary data sources. The study uses 
audit methodology to measure the discriminatory practices in rental housing 
market for the marginalised social groups. The study indicates that social 
stigma and prejudices against marginalised social groups scheduled caste, 
Muslims and ethnic minorities are so deep that they have also affected the 
housing market transactions and outcomes. The study also discusses the 
unpleasant outcome of discrimination in rental housing market against 
scheduled caste, Muslims and ethnic minorities. The empirical findings of the 
paper indicate that social identities such as caste, religion, ethnicity, and poor 
socio-economic vulnerabilities are major factors leading to discrimination in 
the urban housing rental market.

Introduction

Housing is one of the most essential needs after the food and clothing. However, it 
is also one of the most expensive among all basic needs. Due to its cost intensive 
nature, access to housing is one of the most important challenges in addressing 
housing poverty in most developing and under-developed countries. Housing is also 
the manifestation of socio-economic condition of the society and the households 
comprising it. Deprivation in access to housing is not only determined by the in-
sufficient supply of affordable housing but also the outcome of prevailing poverty. 

1Assistant Professor, Indian Institute of Dalit Studies, D-II/I, Road No-4,  Andrewsganj,  
New Delhi, India
E-mail: vinodcsrd217@gmail.com



72 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

India has been witnessing fast changing demographic changes since independence. A 
substantial proportion of urban population in India does not have adequate housing. 
The number of people living in poverty and squalor settlements has grown rapidly 
in the last few decades manifesting the in-ability and failure of the housing market 
to provide affordable housing to all. Unaffordable housing is largely caused by 
higher production cost of houses compared to the income of the households. Housing 
shortage and poor housing conditions are witnessed in both rural as well as urban 
areas. However, urban households facing housing deprivation are more vulnerable 
due to environmental and social vulnerability (Moser, Gatehous, and Garcia, 1996). 
Households facing insecurity of tenure status are more deprived and vulnerable in 
urban areas than in rural areas. 

The tenure status of the house determines the right of its occupants to use and 
develop the house and also the right to inherit or transfer. Thus, security of tenure 
provides protection to the households against evictions. Tenure status of the households 
in urban areas is often associated with the stage of migration and household income. 
Tenure status of the housing structure often affects the quality of housing and access to 
basic amenities among low income households and slum dwellers. Many low-income 
households wish to invest in improvement of their housing condition if they do not 
have the fear of eviction. Due to high cost of housing units, large proportion of urban 
households especially migrants depend upon rental housing which constitute crucial 
component in catering the housing needs in urban areas.

Dynamics of urban rental housing market is complex as it not only depends upon 
economic transactions such as demand and supply of housing units, but social processes 
play equally important role in determining the outcome of rental housing. However, 
the impact of social processes such as social identity-based stigma and prejudices has 
been less explored especially in Indian context. Various theoretical models attempt to 
explain the role of social stigma and prejudices in the functioning of rental housing 
market. The prejudice theory suggests that the behaviour of house owners and brokers 
are often affected by pre-conceived notions or prejudices which they develop towards 
certain social groups. In this process they reject some of the potential customers, 
and are ready to lose part of their profit (Becker, 1957). To compensate the loss and 
maximize their profit, often house-owners, brokers, and real estate agents practice 
price discrimination by charging higher rent for the similar housing units (Glaster and 
Constantine, 1991). Various empirical studies suggest that social identities such as 
colour, ethnicity, race, religion, caste, culture, and poor socio-economic vulnerabilities 
are major factors leading to discrimination in the urban housing rental market (Kain& 
Quigley 1972; King and Mieszkowski 1973; Yinger 1976; Thorat et al. 2015). The 
majority of studies on housing discrimination define discrimination as less favourable 
treatment against a particular community or group because they belong to a particular 
group, class, or community. Various studies have already been conducted across the 
globe especially in the USA and European countries to document the nature and 
form of discrimination in the rental housing market. However, discrimination in the 
rental housing market is a less explored sphere in India. Only a few pioneering works 
like Thorat et al. (2015) and Datta & Pathania (2016) have attempted to document 



Caste, Religion and Ethnicity: Role of Social Determinants... 73

the discriminatory practices in the Indian urban housing market. Rental housing 
constitutes a very important section of housing in Indian cities. However, most of 
the rental housing market in India operates informally. Systematic studies related to 
exclusionary practices in rental housing market in India have been ignored. Housing 
market in India has been facing twin challenges- while on one hand housing shortage 
has increased especially for the marginalised social groups on other hand the number 
of vacant housing units has also gone up during the last few decades. Analysing the 
social dynamics of residential segregation, Dupont (2004) narrates the role of caste as 
an important factor for residential segregation in Delhi that causes social ostracism. 
Thorat et.al (2015) provide the first systematic and comprehensive analysis of nature 
and pattern of discrimination against marginalised social groups in urban areas. The 
study uses audit methodology to measure the discriminatory practices in rental housing 
market for the marginalised social groups. Similarly, a study undertaken by Pathania 
and Dutta (2016) used audit experiment method through websites to measure the 
pattern of discrimination against the scheduled castes and Muslims in rental housing 
market. The study indicates that in comparison to scheduled caste and upper caste, 
Muslim households are less advantaged while accessing house on rent. 

The social exclusion framework in rental housing market can be explained 
through discriminatory behaviour by different agencies operating in the rental 
housing market. Tenants are excluded/denied access to housing because of their social 
group identities. Even if they are given access to housing, it is often on unequal or 
differential terms and conditions which are often discriminatory in nature. Unlike the 
general assumption that the market operates solely on economic terms and that social 
biases and prejudices have no place in market transactions, decisions taken by various 
stakeholders in the market are significantly influenced by social identities. Often 
marginalized social groups have to pay more for the similar amenities such as housing 
in comparison to non-excluded social groups. Thus, discriminatory practices in the 
housing market often forces discriminated groups to pay ‘social tax’ (extra payment 
in comparison to non- discriminated groups) due to their social group identity. This not 
only causes loss of income and equal opportunity but also causes loss of self-esteem 
due to discrimination. 

Brokers play a crucial role in the housing market transactions particularly in the 
rental housing market. Often, they are the first agency who potential tenants encounter 
when they enter rental housing. Normally, the response of the broker depends upon 
their two types of customers- linked with the demand and supply side of the housing 
market. The supply side is constituted by house owners while the demand side 
comprises potential tenants. Since profit maximization is the sole motive of brokers; 
they try to maintain a fine balance between the demand and supply side customers. 
Now the question arises why certain brokers practise discriminatory behaviour while 
interacting with potential tenants. Discriminatory behaviour of brokers may not be 
necessarily the result of their prejudices and biases towards certain social groups; but 
they are the mirror of preferences of house owners and often reflect the prejudices and 
biases of the house owners and other potential customers. 



74 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

Various scholars have attempted to explain the nature and forms of discrimination 
practised by brokers and real estate agents in the rental housing market. Ondrich, 
Stricker and Yinger (1998) have explained the processes leading to discrimination 
by brokers. They explained that the discriminatory behaviour of brokers may be the 
result of prejudices and biases they have towards certain social groups. Thus, they 
discriminate due to their personal biases towards the potential tenants from certain 
social groups. In this process, the social group identity of the brokers and real estate 
agents plays a crucial role in determining their response in the rental housing market. 
The discriminatory behaviour of the brokers is also determined by the prejudices and 
biases of the customers they primarily cater to in the urban rental housing market. A 
broker who mainly caters to social groups having prejudices for marginalised social 
groups may deny housing to tenants from marginalised social groups as he would 
not like to displease the potential customers from dominant social groups. Another 
crucial process through which the brokers practice discriminatory behaviour in the 
rental housing market is social steering way. Through this process, the brokers attempt 
to provide housing to tenants in certain localities in which they perceive the potential 
tenants would like to settle. The tenants from socially excluded groups are often 
pursued by the brokers to see housing in localities where socially excluded groups 
are already living. Tenants from marginalised social groups are often discouraged by 
brokers to look for housing in localities inhabited by dominant social groups. The 
discriminatory behaviour of the broker is also determined by various factors such 
as his/her perception about the preferred housing locality of certain social groups 
and preferences and discriminatory behaviour of the house owners of the advertised 
housing unit. 

In the present article, attempt has been made to examine the nature, form and 
pattern of discrimination in urban rental housing market; to analyse the consequences 
of discrimination in urban rental housing market and to suggest policy measures to 
reduce discrimination in rental housing and ensure inclusive urban housing. 

Methodology and Sample Design

The present research has been designed as mixed-method study combining quantitative 
and qualitative research methods to undertake the primary empirical research. The 
study is based on both secondary and primary data sources. The secondary data source 
– NSSO 69th round have been used to analyse the quality of housing across social 
groups. Primary data has been collected through field work in the National Capital 
Territory of Delhi. 

Audit method or Fair Housing Audit methodology has been applied to measure 
the nature, extent, and pattern of discrimination in the urban rental housing market. In 
the present article, audit methodology is instrumental to measure the discrimination 
from the supply side of the urban rental housing market. Apart from audit method, 
in-depth interviews have also been conducted for households living in rented 



Caste, Religion and Ethnicity: Role of Social Determinants... 75

accommodations. Purposive sampling and snow-ball techniques have been applied 
to select the households for in-depth interviews. This has provided information for 
issues and challenges faced by demand side in the urban rental housing market. Apart 
from this, empirical findings from focus group discussions, in-depth interviews, and 
key informant interviews have been included to analyses the qualitative data. Both 
quantitative and qualitative data collected from the field work have been triangulated 
to measure the nature, form, and extent of discrimination in the urban rental housing 
market. The present study is based on a robust sample size - 1600 telephonic audits 
and 300 in-depth interviews. The field work has been conducted in all the districts of 
National Capital Territory of Delhi (table 1). Various statistical techniques have been 
used for quantitative data analysis- Chi-square test, and Logistic Regression models.
Table 1. Sample Size

Sr. No. Phase Upper
 Caste

SC Muslims North East
Migrants

Total

Number % Number % Number % Number %

1. Telephonic 
Audit

400 25% 400 25% 400 25% 400 25% 1600

2. House Visit 
Audit

80 25% 80 25% 80 25% 80 25% 320

3. Brokers audit 50 25% 50 25% 50 25% 50 25% 200

4. Tenants 
Interview

75 25% 75 25% 75 25% 75 25% 300

Source: Primary Survey, 2016–17

Analysis 

Condition of housing for different social groups indicate that marginalised social 
groups have lower access to quality housing in comparison to other social groups. It is 
evident from Table 2 that the proportion of households living in good housing structure 
is the highest for dominant (non-SC/ST/ and OBC) social groups. The proportion of 
households living in unsatisfactory or ‘bad’ housing condition is highest for scheduled 
caste. For instance, less than half of the proportion scheduled caste households living 
in the urban areas and only one-fourth of the households living in the rural areas are 
living in the good housing condition. Similarly, nearly one fourth of the scheduled 
caste households living in rural areas and 15.2 percent of the scheduled caste in urban 
areas are living in the ‘bad’ housing conditions. Among all social groups, ‘others’ 
or high caste households have the highest proportion of households living in ‘good’ 
housing condition.



76 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

T
ab

le
 2

. H
o
us

in
g 

C
o
nd

it
io

n 
by

 S
o
ci

al
 G

ro
up

s 
in

 In
di

a 
(p

er
 c

en
t)

So
ci

al
G

ro
up

R
ur

al
U

rb
an

To
ta

l

G
o
o
d

Sa
ti
sf

ac
to

ry
B

ad
To

ta
l

G
o
o
d

Sa
ti
sf

ac
to

ry
B

ad
To

ta
l

G
o
o
d

Sa
ti
sf

ac
to

ry
B

ad
To

ta
l

ST
24

.9
53

.6
21

.5
10

0
54

.5
35

.8
9.

7
10

0
28

.7
51

.3
20

.0
10

0

SC
26

.8
48

.9
24

.3
10

0
45

.5
39

.3
15

.2
10

0
31

.3
46

.6
22

.1
10

0

O
B

C
31

.6
47

.6
20

.7
10

0
58

.3
33

.6
8.

1
10

0
39

.6
43

.4
17

.0
10

0

O
th

er
s

38
.2

42
.7

19
.1

10
0

62
.2

29
.7

8.
1

10
0

49
.0

36
.9

14
.2

10
0

To
ta

l
31

.4
47

.4
21

.2
10

0
58

.0
32

.9
9.

2
10

0
39

.8
42

.8
17

.4
10

0

S
o

u
rc

e:
  N

SS
O

 6
9t

h  
ro

un
d,

 2
01

3



Caste, Religion and Ethnicity: Role of Social Determinants... 77

Probability of Getting Good House on Rent in India: Analysis by Social and 
Religious Groups
Access to good housing on rent has been analysed in the present section. Statistical 
significance of the social groups has been tested through the logistic regression model. 
This section attempts to examine the probability of getting good house on rent for 
different social groups in India and in the NCT Delhi. The random effect logistic 
regression model has been used for the analysis. If we analyse the probability of getting 
good house on rent in urban areas in India by social groups, the result of the logistic 
model given in Table 4 clearly indicates that odds of getting good house on rent is 
31 percent lower for scheduled tribe and 25 percent lower for OBCs in comparison 
to other social groups. The table also shows that odds of getting good house on rent 
for scheduled caste is 53 per cent lower in comparison to other social groups. Thus, 
the analysis shows that the access to good housing on rent is determined by the social 
identity of the tenants. The result of the logit regression model is highly significant. 
Table 3. Model Filling Information for India and Delhi

Region Log likelihood LR chi2(3) Prob> chi2 Pseudo 
R2

Number of 
Observation

Delhi Social Groups -417.55768 44.47 0.0000 0.0506 695

Religious Groups -420.36805 30.56 0.0000 0.0506 695
India Social Groups -9925.0105 215.94 0.0000 0.0108 14,489

Religious Groups -9979.3896 105.72 0.0053 0.0000 14,448

Source:  Author’s calculations from NSSO 69th Round, 2013

Table 4. Logistic Regression Model for Social Groups in India

Odds Ratio P>|z| [95% Conf. Interval]

Others*

STs 0.6999 0.000 .6189441 .7914453

SCs 0.4698 0.000 .4231108 .5217895

OBCs 0.7489 0.000 .6953226 .8066622

Constant 1.3746 0.000 1.304414 1.44875

Note: * Reference group
Source:  Author’s calculations from NSSO 69th Round, 2013

Similarly, if we analyse the probability of getting good house on rent for different 
religious groups, the results of the logit regression model given in Table 5 clearly 
indicate that odds of getting good house on rent is 38 percent lower for Muslims than 
Hindu tenants. The odds of getting good house are higher for Christian and Sikhs 
households in urban India. Odds of getting house on rent are three percent higher 
for Christians and 39 percent higher for Sikhs households in comparison to Hindu 
households. 



78 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

Table 5. Logistic Regression Model for Religious Groups in India

Social Group Odds Ratio P>|z| [95% Conf. Interval]
Hindu*
Muslim .6215124 0.000 .5614611 .687986

Christian 1.035249 0.637 .8965102 1.195459
Sikhs 1.392514 0.121 .9159886 2.116943
Constant 1.137032 0.000 1.096099 1.179494

Note: * Reference Group
Source:  Author’s calculations from NSSO 69th Round, 2013

The result of the logit regression model is highly significant for Muslims. 
Similarly, if we analyse the probability of getting good house on rent in Delhi, the 

logistic regression model shown in Table 6 clearly indicate that odds of getting good 
house on rent is 18 per cent lower for scheduled tribe in comparison to upper caste. 
Similarly, odds of getting good house on rent is 72 percent less for scheduled caste and 
48 percent less for OBCs households. Thus, the odds of getting good house on rent are 
lowest for scheduled caste in Delhi. The result of the logit regression model is highly 
significant for scheduled caste and OBC households. 
Table 6. Logistic regression model for social groups in Delhi

Social Group Odds Ratio P>|z| [95% Conf. Interval]

Others*

STs .829111 0.684 .3360172 2.045803

SCs .289743 0.000 .1717544 .4887855

OBCs .526919 0.000 .2127063 .5024603

Constant 0.74222 0.004 0.6075649 0.9067242

Note:  * Reference group
Source:  Author’s calculations from NSSO 69th Round, 2013

Similarly, if we analyse the probability of getting good house on rent for different 
religious groups in Delhi, the logit regression model given in Table 7 clearly indicate 
that the odds of getting a good house on rent are 78 percent lower for Muslims in 
comparison to Hindu households. Similarly, the odds of getting a good house on rent 
are 28 percent lower for Christians. It is interesting to note from the logistic regression 
model that odds of getting good house on rent is two times higher for Sikhs in Delhi. 
The result of the logit regression model is highly significant for Muslims in Delhi.
Table 7. Logistic Regression Model for Religious Groups in Delhi

Social Group Odds Ratio P>|z| [95% Conf. Interval]
Hindu*
Muslim .2214066 0.000 .112374 .4362297
Christian .7262136 0.704 .1396622 3.776156
Sikhs 3.177184 0.068 .9192552 10.98117
Constant .5508021 0.000 0.4646662 .6529052

Note:  * Reference group
Source:  Author’s calculations from NSSO 69th Round, 2013



Caste, Religion and Ethnicity: Role of Social Determinants... 79

Thus, the analysis of the logistic regression reveals that the probability of getting 
good house on rent is lower for scheduled caste and Muslims in India in comparison 
with upper caste and Hindu households. A similar pattern is observed in the logistic 
regression model with respect to Delhi. The probability of getting a good house on 
rent is also lower for scheduled caste and Muslim households in the national capital. 

Discrimination in Access to Rental Housing Market
Analysis in the previous section indicates that there is inequality in access to 
housing and basic amenities. It is an important feature of urban landscape in India. 
It is perceived that the social group identity of people living in urban areas does not 
influence their access to various services in urban areas. However, various research 
studies have indicated that even in urban areas, socially marginalised communities 
face discrimination and social exclusion in accessing various services such as housing, 
basic amenities, and livelihood opportunities. This section attempts to explore the 
nature and form of discrimination pertaining to housing experienced by socially 
marginalised groups in India such as Scheduled Castes (SCs), Muslims and migrants 
from the north-eastern states of India living in Delhi. To identify the nature and forms 
of discrimination experienced by these marginalised groups in urban setting, primary 
data has been collected through audit surveys- telephonic as well as tenants’ interviews. 

In the urban housing market, there are two significant players- house owner and 
real estate agent/broker. Therefore, it is imperative to analyse the differential responses 
given by the house-owners and the brokers. Table 8 shows the aggregate response 
by house- owners and brokers. As indicated in the Table, the proportion of positive 
responses is higher for the brokers than the house-owners. In comparison to house-
owners, who are often specific to the choice of the tenants, profit maximization is the 
prime motive of brokers. Therefore, they are ready to provide house on rent. Table 8 
also indicates that at the aggregate level, around one fourth house owners or landlords 
in Delhi refused to give house on rent while the corresponding proportion for the 
broker/agent is less than 10 percent. Often brokers reflect the choices and preferences 
of the concerned house owner or landlord. Subtle or indirect refusal by the house 
owner and brokers is around 10 percent and eight percent respectively. The difference 
in responses by house owners and brokers is statistically significant.
Table 8. Total Response to Auditors in Delhi by House Providers (Telephonic)

Sr. 
No.

Response House Owner Broker/Agent

Number Percentages Number Percentages

1. Ready to give house 435 58.2 528 62.0

2. Direct refusal*** 175 23.4 81 9.5

3. Refused in-directly* 80 10.7 68 8.0

4. Ready with certain condition 48 6.4 91 10.7

5. Different locality 10 1.3 84 9.9

Total 748 100.0 852 100.0

Source: Primary Field Survey, 2016-17
Note:  *** significant at 1%, ** significant at 5%, *significant at 10%



80 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

Nature of Response by Income Group Locality

The article also attempts to explore the difference in the response category by income 
group of the locality. The aggregate responses have been classified into high income, 
middle income and low-income localities. The responses have been tabulated as per 
the income locality of the advertised unit. The responses given in Table 9 clearly 
indicate that the proportion of house providers ready to give house on rent is highest 
for low income, and lowest for high income group locality.

The nature of response given to home seekers differs for various social groups. 
Table 9 portrays the response received by house seekers from various social groups 
in the high, medium, and low-income localities. Table 9 clearly indicates that in the 
high-income locality, positive response i.e. ready to give house on rent is highest for 
the upper caste home seekers and lowest for home seekers with Muslim identity. More 
than 90 percent of home seekers from upper caste received positive responses while 
only one fourth of Muslim home seekers were welcomed for housing on rent in high 
income localities in NCT Delhi.

Similarly, SC home seekers and those from the north-east migrant communities 
have received lower positive response in the high -income group locality. Table 9 also 
indicates that the social group wise difference in the response for home seekers in high 
income group category is statistically significant. If we analyse the direct refusal by 
social groups in the high-income locality, it is clear from the table that while upper 
caste home seekers have not received any direct denial; it is higher for home seekers 
with Muslim, north-east migrants and SC identities. The direct refusal to housing on 
rent is highest for Muslim home seekers followed by SCs and North- east migrants. The 
difference is also statistically significant. As far as subtle refusal or indirect refusals 
are concerned, the response is highest for home seekers from north-east migrants and 
lower for SCs and Muslims. The difference is also statistically significant. Similarly, 
offering house in the different locality is higher for Muslim home seekers than other 
social groups. 

In the middle-income group locality, positive response is higher for all social 
groups in comparison to high income group locality. However, the positive response 
is highest for upper caste home seekers and lowest for Muslim home seekers. It is 
significant to note that around one fourth of the total Muslim home seekers have 
received direct refusal while accessing house on rent in the middle-income locality. 
Direct refusal response is lower (around eight percent) for SC home seeker. The 
difference is also statistically significant. The findings show that the response in the 
low-income group locality is less discriminatory in comparison to high- and middle-
income group localities. The proportion of home seekers who have received positive 
response is higher in the low-income group than the high- and middle-income group 
localities. Thus, analysis clearly indicates that nature of response in the rental housing 
market varies with the social identity of the home seekers. The response for various 
social groups also depends upon the income group of the housing localities. The home 
seekers from marginalised social groups experience higher discriminatory responses 
in high income locality in comparison to lower income localities. These results show 
a statistically significant difference. 



Caste, Religion and Ethnicity: Role of Social Determinants... 81

Table 9. Response by Social Group and Income Group of Locality (Telephonic)

Sr.
gr.

Income
Group of 
Locality

 Response

Upper 
Caste

SCs Muslims North- east 
Migrants

1. High 
Income 
Locality

Ready to give 
house***

92.7 42.1 26.3 31.6

Direct refusal*** 0.0 34.7 44.2 30.5

Refused in-
directly***

1.1 10.5 11.6 20.0

Ready with certain 
condition 6.3 6.3 7.4 11.6

Different
locality**

0.0 6.3 10.5 6.3

Total 100.0 100.0 100.0 100.0

2. Middle
Income 
Locality

Ready to give 
house***

92.0 65.6 40.4 46.8

Direct Refusal*** 0.4 8.8 26.8 22.0

Refused in-
directly***

0.4 9.2 14.8 11.2

Ready with 
Certain condition

7.2 11.6 8.4 10.8

Different 
locality***

0.0 4.8 9.6 9.2

Total 100.0 100.0 100.0 100.0

3. Low
Income 
Locality

Ready to give 
house

89.1 81.8 65.5 69.1

Direct refusal** 0.0 0.0 9.1 3.6

Refused In-
directly*

1.8 5.5 12.7 12.7

Ready with certain 
condition 9.1 5.5 5.5 5.5

Different locality 0.0 7.3 7.3 9.1

Total 100.0 100.0 100.0 100.0

Source: Primary Field Survey, 2016-17
Note:  *** significant at 1%, ** significant at 5%, *significant at 10%

Logistic Regression Model
Descriptive statistics of the response of the telephonic audit in the previous sections 
clearly indicate that the socially marginalised groups in the urban areas, such as 
Delhi, face discrimination while accessing house on rent. In this section, the statistical 
significance of the social groups has been tested through the Logistic regression 
model. The result of the Logit model supports the findings of the descriptive statistics 



82 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

explained in the previous sections. It may be mentioned that the home seekers from 
socially excluded communities such as SCs, Muslims and north-east migrants face 
discriminatory behaviour while accessing the rental housing market. The endeavour is 
to quantify ease and probability of getting house on rent by the various marginalised 
social groups in comparison to upper caste home seekers. 
Table 10. Model Filling Information for Rental Housing in Delhi

Log Likelihood LR chi2(3) Prob> chi2 Pseudo R2 Number of 
Observation

-925.19167 300.80 0.0000 0.1398 1,600

Source: Author’s calculations from NSSO 69th Round, 2013

Table 11. Logistic Regression Model

Odds Ratio P>|z| [95% Conf. Interval]

Upper Caste*

SCs 6.74 0.000 4.47734 10.15783

Muslims 16.34 0.000 10.86129 24.57801

N.E. Migrants 12.92 0.000 8.604721 19.41337

Constant 0.09 0.000 0.62973 0.1283931

Note: * Reference group
Source: Author’s calculations from primary data

The results of the logit model (Table 11) reveal that social group identities significantly 
affect the rental housing market outcomes. The findings of the regressions model show 
that the odds of not getting a house on rent is 6.74 times higher for an SC home seeker 
as compared to upper caste home seekers. Similarly, the odds of not getting a house 
on rent are 16.34 times higher for Muslim home seekers than home seekers from 
the upper caste. For the NE migrant home seekers, the odds of not getting house on 
rent become 12.92 times higher as compared to home seekers from the upper caste. 
Thus, the above model reveals that the home seekers from SCs, Muslims and North 
East social groups are very much less likely to receive positive response from home 
providers in Delhi as compared to home seekers from the upper caste due to their 
group identity. The result of the logit regression model is highly significant. 

Pattern of Discrimination in the Rental Housing Market: 
Demand Side Perspective
The outcome of interaction in the rental housing market depends upon the stigma 
and prejudices experienced by tenants from socially marginalised communities. 
Due to discrimination based on the social identity, tenants of various social groups 
receive differential treatment in the rental housing market. In this section, the nature 
and pattern of discrimination faced by socially marginalised communities in the 
process of accessing housing on rent have been analysed. The analysis is based on 
the empirical findings from the primary data collected from tenants living in rented 
accommodation in NCT Delhi. The primary data has been collected from tenants from 
socially marginalised communities such as SC, Muslims, and migrants from north-



Caste, Religion and Ethnicity: Role of Social Determinants... 83

eastern states of India. The section is arranged into three sections such as experiences 
in access to rental housing market, discriminatory treatment in the previous rented 
accommodation, and consequences of discrimination in the rental housing market. 
Mixed method approach has been applied and findings from quantitative and qualitative 
data have been triangulated to analyse the nature and process of discrimination in the 
rental housing market. 

Experiences in Access to Rental Housing
In this section, we explore the nature and forms of difficulties experienced by socially 
disadvantages communities while searching a rented accommodation. Though, 
it is expected that like other market transactions, processes and outcome of rental 
housing market should also be governed by demand and supply, analysis in this 
section highlights the discriminatory practices based on social identity in the rental 
housing market. Nature of difficulties faced during search of rental housing has 
been given in Table 12. Data given in the table clearly indicates that the proportion 
of those who responded having faced difficulties in searching housing on rent is 
higher for socially marginalised communities. In comparison to one fourth tenants 
from upper caste, nearly half of the SCs, three fourth Muslims, and nearly two third 
tenants of migrants from north-east states living in Delhi have experienced difficulties 
in searching accommodation on rent. If we further analyse the type of difficulties 
faced by tenants from different social groups, data given in Table clearly indicate that 
more than half of the tenants from all social groups except the upper caste have faced 
financial difficulties in searching rented accommodation. Analysis clearly indicates 
that while all social groups have faced financial difficulties, discriminatory behaviour 
is primarily experienced by only marginalised social groups. However, among all 
social groups, tenants from SCs and Muslims reported to have had experienced most 
difficulties during their interaction in the rental housing market.  
Table 12. Nature of Difficulties in Rental Housing Market

Sr. No. Difficulty Upper 
Caste

SC Muslims North East 
Migrants

1. Faced difficulty in searching 
house on rent in Delhi (Yes 
response)**

25.3 53.3 72.0 64.0

If Yes, type of difficulty faced 

1. Financial difficulty 57.9 75.0 72.2 54.2

2. Discriminatory behaviour by 
house- owner 

5.3 42.5 53.7 64.6

3. Discriminatory behaviour by 
broker/ agent* 

5.3 22.5 35.2 31.2

4. House not vacant in my 
choice of locality* 

36.8 17.5 14.8 10.4

Source: Primary Field Survey 2016-17
Note: *** significant at 1%, ** significant at 5%, *significant at 10%



84 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

The data given in Table 12 also shows discrimination faced by tenants in accessing 
the rental housing market. Analysis of the findings indicates that two main players 
of rental housing market i.e. house owners and brokers practise discriminatory 
behaviour towards marginalised social groups while accessing rental housing. As 
far as discriminatory behaviour by house owner is concerned, more than two third 
tenants among north-east migrants and nearly half of Muslims tenants reported that 
they have faced discriminatory behaviour from house owners during their search for 
a house on rent. As far as SC tenants are concerned, nearly 42 percent of tenants 
reported to have faced discriminatory behaviour from the house owner. In comparison 
to tenants from the afore-mentioned social groups, upper caste tenants have faced very 
less difficulties due to their social identity. Unavailability of house in the preferred or 
first choice locality is another important difficulty while searching a house. However, 
higher proportion of upper cast tenants reported that they had faced this difficulty in 
comparison to other social groups. 

Nature of Discriminatory Behaviour by House Owners
As discussed earlier, tenants from marginalised social groups faced discriminatory 
practices from house owners and brokers while searching rented accommodation. In 
this section, the nature of discriminatory behaviour by the house owners has been 
analysed. The responses received by tenants from the house owner have been shown 
in figure 1. One of the major responses given to tenants from socially marginalised 
communities is on prejudices against their social identities. Nearly three fourth 
Muslims tenants reported that as soon as the house owners came to know during 
initial interaction that they were Muslims, their behaviour towards them changed 
immediately. Similarly, nearly 40 per cent of the SC tenants reported that the behaviour 
of the house owner changed as soon as their social identity was known to them through 
their names. The figure 1 also clearly indicate that nearly one third SC tenants, more 
than half of Muslims tenants, and nearly half of tenants among north east migrants 
were denied house by the owners as soon their social group was known to them. 

Fig 1. Nature of Response by House Owner

Source: Primary Field Survey 2016-17



Caste, Religion and Ethnicity: Role of Social Determinants... 85

Conditional access to rental housing is another response which tenants are reported 
to have received from the house owners. The conditional access to rental house was 
reported highest from Muslim tenants as more than half of them responded to having 
received conditional access to rented accommodation. The nature of condition put by 
the house owner has been explained in the later section. Another common response 
received by the tenants is longer moving in date i.e. house will be available very late. 
The respondents informed that often the landlords do not directly say no to them but 
deliberately give a longer moving date so that they are discouraged from taking the 
house. Often tenants from socially excluded communities such as SCs and Muslims 
are not denied house directly but they are told that the housing units have been already 
rented out. Another excuse used by the owner for denying rental housing to marginalised 
communities is that they will discuss with the family members’ only to refuse later. 
Similarly, often the rent of the housing unit is hiked to keep SCs and Muslims tenants 
away. Analysis of the findings of this section clearly indicate that often house owners and 
brokers engaged in discriminatory behaviour resort to various pretexts instead of direct 
denial. Price discrimination i.e. asking for higher rent is prominent way for pushing 
away marginalised social groups from rental housing market for instance one home 
seeker reported that ‘Instead of directly refusing the house, the house owner asked me to 
deposit three months security advance instead of one which is practically impossible.’

Reasons/Pretexts for Denying House
House owners and brokers or property dealers/agents often directly deny renting their 
property to tenants from scheduled castes, Muslims and north-east migrants groups. 
The comparative analysis of different social groups shows that price discrimination 
is highest for Muslims followed by north-east migrants and scheduled caste tenants. 
The direct denial citing social identity is highest for Muslims followed by north-
east migrants. Direct denial due to social identity is lower for SCs in comparison to 
Muslims and north-east migrants. Nearly 70 percent of Muslim respondents informed 
that they were directly denied house on rent due to their religious affiliation. 

Fig 2. Reasons for Denial of House (Stated by House Owner)

Source: Primary Field Survey 2016-17



86 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

Other major responses received by the respondents during their house search related 
to food habits, hygiene, and cleanliness issues raised by house owners during their 
interaction with prospective tenants as a pretext to refuse house on rent. Nearly one third 
SCs, more than 60 per cent Muslims and nearly three fourth of the north east migrant 
respondents faced denial of rental housing due to their non-vegetarian food habit. 

Prejudices and perceptions about certain social groups regarding their economic 
condition and paying capacities also play role in deciding rental housing market 
outcomes. The analysis shows that often tenants from the North-east are denied rental 
housing citing their irregular nature of employment and paying capacities. However, 
qualitative data analysis shows that despite regular employment and good paying 
capacities, tenants from north-east are denied house on rent. Nearly half of respondents 
from north-east migrants and one fourth tenants from scheduled caste faced denial 
citing less paying capacity. Often, the life style of the tenants is also given as pretext 
for denial of housing to socially marginalised groups.

Qualitative data findings show that house providers give discriminatory response 
on various pretexts such as restriction on the cooking on non-vegetarian food, cleaning 
and hygiene, asking for higher amount of rent than actual, early and summery evictions 
of the house without notice. Home seekers from scheduled caste reported that initially 
at times the house owners are not aware of the social groups of the tenants. They 
keep on asking about the social groups and once they come to the social groups, they 
straightway or on some pretext deny for renting to scheduled caste tenants. Tenants 
from marginalised social groups have to go for endless effort to finalise the deal for 
renting the accommodation. Analysis of the pattern of behaviours of house owners 
towards scheduled caste home seekers reveals that in the beginning of the negotiation 
of the deal for renting house, the behaviour of house owner is good and often profession 
but in many cases their behaviour is suddenly changed and negotiation is abruptly 
ended on some pretext such as house is already rented out or they would discuss the 
matter with family members and revert which they never did. 

Another striking response received by tenants from the house owners is that they 
prefer ‘good’ tenants. The qualitative data analysis explains that often ‘good people’ is 
not defined and is used as excuse to deny house on rent. One of the respondents from 
north-east reported that ‘The house owners deliberately put such terms and conditions 
which make it practically impossible to take house on rent. Instead of directly denying, 
they put such conditions such as very high rent and security deposit. Restrictions on 
food are always there no matter what.’ Another responded from north-east reported 
that ‘The brokers and house owners often treat us like foreigners. They misbehave with 
us as if we are homeless refugees in Delhi. It is very frustrating.’

Conditional Access to Rental Housing
In this section, conditions put by the house owner to give house on rent have been 
analysed. The responses received by different social groups are shown in figure 3 
which clearly indicate that restriction on food habits is one of the major conditions 
put by house owners to tenants. It is noteworthy that these conditions were put only 
to the socially marginalised groups while the upper caste tenants were not given any 
conditions related to the type of food being cooked at home. Nearly one third SCs, 
more than half of Muslims, and nearly two third north-east respondents were asked 
by house owners not to cook non-vegetarian food when they are given house on rent. 



Caste, Religion and Ethnicity: Role of Social Determinants... 87

Also, there are restrictions put on visitors with almost one third Muslim and 60 per 
cent NE migrant tenants being told not to have lots of visitors. 

Fig 3. Conditions for Giving House on Rent

Source: Primary Field Survey 2016-17

Restriction on number of guests visiting the house and mobility restrictions such 
as ‘not allowed to come late at home,’ etc. have also been cited as the major conditions 
for offering house on rent. Restriction on number of visitors was reported highest for 
north-east tenants while restrictions in mobility was highest for Muslims. Furthermore, 
tenants from these groups are clearly subjected to discriminatory conditions like 
‘being ready to vacate at short notice’ while upper caste tenants are hardly given any 
such conditions. Similarly, nearly one third SC respondents, more than half of Muslim 
respondents and more than 70 percent respondents from north-east migrants reported 
that vacating on short notice was major condition put by the land lords. They said often 
it works as a deterrent and excuse for keeping the socially marginalised communities 
away from the rental housing market as vacating house on short notice is cost-intensive 
and unaffordable for many tenants. Higher rent is also reported as one of the major 
conditions for getting house on rent. Tenants are often asked to pay higher rent than the 
market rate. The players in the rental housing market particularly brokers and house 
owners are aware that tenants from socially marginalised groups are denied house due 
to their social identity. Due to this, availability of housing options is limited for them. 
Therefore, they try to maximise their profit by asking higher rent from these tenants. 

Nature of Discriminatory Behaviour by the Brokers
As discussed in the previous section, brokers and real estate agents play a crucial 
role in the rental housing market transactions. In the present section, nature and form 
of behaviour experienced by tenants from the broker or real-estate agents have been 
analysed. Similar to the responses given by house owners, the respondents from 
socially marginalised communities also reported that the behaviour of the broker 
changes as soon as the social group identity is disclosed to them. Nearly one third SC 
tenants and more than two third Muslims reported that the behaviour of the broker 



88 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

suddenly changed as soon as they came to know their social group identity. The 
proportion of respondents from north-east migrants is lower in comparison to SC and 
Muslims as brokers easily identify social groups. Direct refusal to show any house is 
another response given by brokers. More than half respondents from among north-east 
migrants and more than 40 percent Muslim respondents reported to have received 
refusal from the brokers (figure 4). Apart from the direct refusal, brokers are often 
not willing to show all housing units citing reasons about selectiveness of owners of 
available units and that not all vacant housing units are available to tenants from some 
social groups. The qualitative data analysis indicates that as soon as social identity is 
revealed to the brokers, they reduce the number of housing options available. Thus, the 
number of housing units available for rent not only depends upon the demand, supply 
or the affordability of the prospective tenants, but also upon the social identity of the 
actors involved in the housing market transactions. Price discrimination is also often 
practised by brokers. The respondents from socially excluded communities reported 
that often brokers attempt to escalate the rent of the housing units by showing that 
there are limited options available for these social groups. 

Often brokers do not provide full information for available housing unit. They hide 
the details so that they could escalate the price of the rented housing accommodation. 
The data also reveal that instead of direct refusal to home seekers, brokers also indulge 
in delaying tactics. Nearly one third of the SC home seekers reported that brokers 
attempted to delay showing houses citing that house is not vacant despite initially 
reporting the availability of housing units. 

The brokers often had to work on the direction of the house owners for instance 
during field work one broker reported that ‘In most of the cases, landlords generally 
inform their choice of tenants at the outset. In my locality, it is very difficult to arrange 
house on rent for Muslims. But there are few landlords who give house on rent to 
Muslims but they generally charge high.’ The brokers narrated that most of the time 
house owners clearly inform in the beginning for their choice of tenants and the 
brokers have to work accordingly.

Fig 4. Nature of Discrimination by Brokers

Source: Primary Field Survey 2016-17



Caste, Religion and Ethnicity: Role of Social Determinants... 89

Qualitative data analysis shows that brokers try to shift the blame to house owners 
about their discriminatory behaviour. The brokers reported that they personally do not 
discriminate based on the social identity but are compelled to follow the preferences 
of house owners. 

Social Steering Away by Brokers 
Brokers and real estate agents also practise diversionary tactics by manipulating the 
choices of tenants by social steering. Brokers often work as per the demand of the 
house owners. They are aware of the choices of the house owners and as well as of 
the prospective tenants. Through the process of social steering away, brokers and real 
estate agents attempt to divert the choice of the housing locality of the prospective 
tenants. Factors affecting the social steering away depend on availability of housing 
units, preference of social identity of tenants, and stigmas and prejudices against 
certain social groups by house owners and brokers. Through the process of social 
steering away, prospective home seekers are persuaded and offered housing units in 
localities mainly inhabited by households of the same social groups. The process of 
social steering away invariably causes residential segregation based on socio-religious 
and ethnic identities of the households. In this section, process of social steering away 
by brokers has been analysed. 

The findings of the present study clearly indicate the practice of social steering 
away. The data in Table13 clearly indicate that nearly one third of the SC respondents, 
two third of the Muslim respondents and nearly half of respondents from north east 
migrants reported that during their interactions with agents and brokers, they were 
suggested and persuaded by the brokers to take up houses in some other localities 
preferably ones predominantly inhabited by their social groups. Not furnishing full 
information about the availability of housing units is the most important step in the 
process of social steering away. Through this process, brokers attempt to convince 
the prospective tenants from discriminated social groups that there are very limited 
housing options for them. The data in Table 13 reveals that more than half of the 
proportion of tenants from north-east migrants and Muslims reported that brokers 
often do not provide full information on availability of housing units. 
Table 13. Social Steering Away by Brokers

Sr. No. Conditions SC Muslims North East
Migrants

1. Did not provide full information on 
available housing units

22.2 52.6 60.0

2. Suggested me to see house in some 
other locality

33.3 68.4 53.3

3. Suggested me to see house in the 
locality inhabited by my social group

11.1 57.9 40.0

4. Ready to provide house in some other 
buildings in the same locality

33.3 26.3 13.3

5. Ready to provide house in some other 
locality

44.4 63.2 46.7

Source: Primary Field Survey 2016-17



90 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

Analysis of the qualitative data indicates the complexities of social steering away. 
Residential segregation is one of the major outcomes of social steering away apart 
from unpleasant experiences for the discriminated tenants. In the segregated localities 
also, not all house owners are willing to rent out their houses to socially excluded 
communities. One of the major excuses given by brokers for social steering away 
certain social groups is that house owners are not willing to rent their houses to these 
social groups for instance one broker informed during the field work ‘we know that 
some landlords will ultimately deny the house to Muslims, so we do not want to waste 
our time by taking Muslims to a Hindu dominated locality or to a landlord who never 
prefers Muslim tenants. So, we help Muslims tenants take house in the locality where 
it is easily available. In this way we try to save time and inconvenience.’ Another 
broker informed that ‘many times, I confirm the identity of the tenants before fixing the 
meeting with land lords.’

Consequences of Discrimination
Discrimination in the rental housing market often causes unpleasant outcomes for 
the socially excluded communities. In this section, consequences of discrimination 
experienced by excluded communities have been analysed. Frequent change in the 
accommodation is one of the major consequences which tenants are forced to do due 
to discriminatory behaviour. The quantitative and qualitative analysis of this section 
explains the nature and type of consequences experienced by tenants. 

Fig 5. Consequences for Housing and Amenities

Source: Primary Field Survey 2016-17

The figure 5 shows the proportion of respondents who had to vacate their previous 
rented accommodation due to discrimination. The analysis shows that more than half 
of the respondents among north-east migrants, more than 70 percent Muslims, and 
more than 40 percent SC respondents had to vacate their houses due in discriminatory 
behaviour. Apart from the problem of frequently vacating the house, tenants also face 
other consequences. The tenants from socially excluded groups often have to make 
several compromises due to denial and discrimination faced in the rental housing market. 



Caste, Religion and Ethnicity: Role of Social Determinants... 91

These respondents have not only made compromises in terms of denial of choice of 
locality, quality of housing and services etc., but also higher payment for the housing and 
amenities and their food habits as a result discrimination in the rental housing market.

The proportion of tenants having faced difficulties is higher for Muslims and 
north east migrants than tenants from SC and upper caste. Due to social steering away 
and consequent residential segregation and denial of housing in the choice of locality, 
often they have to travel longer distance. Education of the children also suffers due 
sudden change of accommodation. 

Fig 6. Consequences of Discrimination

Source: Primary Field Survey 2016-17

Longer search caused due to denial of housing coupled with discrimination also 
causes loss of time and money for the tenants from socially excluded groups. Constant 
denial and discrimination also caused mental stress to the tenants which affect their 
well-being. Nearly one third SC respondents and two third Muslims reported that they 
felt stressed due to constant denial and discrimination in the rental housing market. 

Conclusions and Policy Suggestions
Discrimination in accessing house in the urban rental market has been analysed through 
both supply side and demand side. Analysis of the primary data clearly indicates that 
social exclusion and discrimination play a significant role in the rental housing market 
outcomes. Socially marginalised and vulnerable communities face unequal outcomes 
in the urban rental housing market. The analysis of the primary data clearly indicates 
that there is a statistically significant relationship between the social identity and rental 
housing market outcome. The logistic regression model for the study indicates that 
home seekers from the marginalised social groups were on an average significantly 
less likely to get a positive response than equivalent home seekers with dominant 
social group identity. The findings of the study reflect that quite a high proportion 
of home seekers from scheduled caste, Muslims and migrants from the North-East 
face discriminatory practices such as direct refusal, subtle refusal, and outright 
discriminatory terms and conditions. The analysis of the pattern of discrimination 
shows that house owners, real estate brokers and agent practice discrimination 

Scheduled Caste Muslims Northeast Migrants



92 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

based on biases and prejudices about certain social groups. The real estate agents 
and brokers practice unfavourable treatment towards marginalised social groups and 
provide less information about the available housing units. They not only demand 
higher rent and security deposits but also provide housing in the low-income localities 
with poor quality of housing. Often, brokers and agents refer and provide housing in 
the locality where same (home seeker’s) social group is living. Marginalised social 
groups not only face direct refusal but also price discrimination in the urban rental 
housing market. Analysis of the demand side of the rental market indicates that home 
seekers from vulnerable social groups face discriminatory treatment in the urban rental 
housing market. The regression results of the study confirm that socially excluded 
groups such as SCs, Muslims, and migrants from the North-East are more vulnerable 
to discrimination when accessing the rental housing market. Similarly, significant chi-
square values indicate social group differentials in terms of responses to these social 
groups. The difference in the responses given by the type of house providers, house 
owners and brokers, and the income group of localities indicate that positive response 
of the house owners is highest for low income locality and lowest for high income 
locality. The social group wise difference in the response for home seekers in high 
income group category is statistically significant. The direct refusal to housing on 
rent is highest for Muslim home seekers followed by SC and north-east migrants. 
The difference is also statistically significant. SC home seekers were offered rental 
housing in locality other than their preferred locality. The study also discusses the 
unpleasant outcome of discrimination in rental housing market. Socially excluded 
groups have to make various compromises such as living in poor quality of housing, 
long commuting distance to workplace, loss of time and income during long and 
frequent search for housing. They also undergo immense embarrassment due to stigma 
and prejudices associated with their social identity, are compelled to change residence 
due to discrimination and harassment, pay higher rents for similar facilities, and end 
up living in same caste/group localities resulting in residential segregation. Thus, the 
present study provides comprehensive analysis of the dynamics of the exclusionary 
and discriminatory practices in urban rental housing, causes of discrimination and its 
consequences on socially excluded groups. 

The analysis in the article provides various policy suggestions for inclusive 
rental housing policy. The draft rental housing policy 2015 sought to promote social 
rental housing with focus on affordability for the most vulnerable sections of urban 
population. Although the draft rental housing policy provides a comprehensive and 
multi-pronged approach to promote the rental housing market in the country, yet it has 
failed to address some critical issues and is silent about the processes operating in the 
rental housing market. The Rental housing policy should be integrated with Housing 
for All programme of the government. Fragmented and separate rental housing would 
not be viable and practical in implementation. The idea of social rental housing should 
be integrated with low income households and in-situ development of slums under 
the Pradhan Mantri Awas Yojana. Also, the draft policy provides the macro policy 
framework for rental housing but a comprehensive road map to achieve the targets is 
missing in the policy document. Further, keeping in mind that rental housing market 
still operates informally in India and that most landlords rent out property privately 
without any registration or rental agreement, the disbursement of the proposed rental 
housing vouchers should be linked with the compulsory registration. In the absence of 
safeguards to protect tenants from malpractices, rental housing often turns into a bitter 



Caste, Religion and Ethnicity: Role of Social Determinants... 93

experience for many tenants. Therefore, rental housing policy should make provisions 
for safeguarding the socially excluded households. Legal and administrative measures 
should be introduced to safeguard tenants from discriminatory and exclusionary 
practices in the market and make the policy more inclusive in nature. 

The findings of the article provide evidences about the discriminatory practices 
in the housing market transactions which require further investigations. The question 
arises why house owners, brokers and other agencies operating in the housing market 
discriminate towards social, ethnic and regional identities rather than focusing on 
profit maximisation. Social stigma and prejudices against marginalised social groups 
are so deep that they have also affected the housing market transactions and outcomes. 
Rental housing constitutes an important instrument in reducing housing shortage. It 
is the major house provider for low income households. It also has a huge potential 
for meeting the growing housing need in cities and reducing the housing shortage in 
urban areas. However, a major proportion of the rental housing market is operating 
informally and only a small proportion of it is functioning formally. Informal nature 
of rental housing has posed difficulty in regulating the rental housing. To promote 
the growth of rental housing sector and make it socially inclusive, it is imperative to 
formulate a comprehensive rental housing policy. 

The rental housing market in India still operates informally. Most of the landlords 
are operating privately without any registration or rental agreement with tenants. 
Middle men such as real estate agents and brokers mostly control the private rental 
housing market transactions. Instead of making a separate provision for social 
rental housing, housing schemes and programmes should be made inclusionary. 
Each housing scheme should earmark a certain proportion of housing dedicated to 
rental housing for socially and economically vulnerable sections. Regarding the 
policies to eradicate discriminatory behaviour, it is often argued that it is difficult to 
regulate the rental housing market which is primarily operated by private people and 
decisions and behaviour of private house owners cannot be questioned. However, it 
is noteworthy that large proportion of rental housing in India particularly in urban 
areas is private housing as public/social rental market is not well developed in India. 
The decision to maintain the property of any individual is solely dependent on the 
property owner. Economic transactions should be regulated and governed by certain 
rules framed by the government. Since, private rental housing is also an economic 
transaction, it is essential to frame the rules to ensure the non-discriminatory and 
inclusive rental housing market- both private and public sector housing. Formulation 
of legal safeguards is needed for making rental housing market inclusive in nature. 
Discriminatory practices should be made a punishable offence. Legal safeguard is 
needed to protect the rights of tenants from the discriminatory behaviour practised 
by various stakeholders in the rental housing market. Private rental housing stock 
needs to be formalized through compulsory registration. This will enable the civic 
authorities to closely monitor the mal-practices in the rental housing market. The Rent 
Control Act should be restructured to safeguard the interest of tenants belonging to 
socially marginalised communities. Summary evictions and exorbitant hike in the rent 
and charges of the amenities should be regulated. There is need to formulate a tenant 
friendly grievance redressal mechanism wherein the tenants can directly inform about 
discriminatory behaviour against them. This mechanism should also incorporate a 
time bound response to complaints of discrimination. Real estate agents and brokers 
should be registered so that they come in the ambit of regulatory framework. Feedback 



94 CASTE:  A Global Journal on Social Exclusion Vol. 1, No. 1

mechanism should be developed for rental housing. Each housing locality should have 
a web portal which the potential tenants can visit and see the condition of housing unit, 
behaviour of house owners, feedback given by previous tenants, etc. This mechanism 
could ensure transparency and reduce discriminatory practices in the rental housing 
market. RWAs must have or co-opt tenants in their associations and executive 
committees to promote harmony and eradicate discriminatory behaviour. This could 
serve as a platform to report discriminatory behaviour. Above all, every stakeholder 
should be sensitized against discrimination and social exclusion.

Acknowledgement
The present article is based on the research study ‘Discrimination in Rental Housing 
Market’ funded by HUDCO under HUDCO Chair Programme at IIDS during 2016-18

References 
Datta, S. and V. Pathania (2016). ‘For Whom Does The Phone (Not) Ring? Discrimination in the 

Rental Housing Market in Delhi, India’. 2016/55. Helsinki: UNU-WIDER.
Dupont, V. (2004) ‘Socio-spatial Differentiation and Residential Segregation in Delhi:  

A Question of Scale?’ Geoforum, 35, pp. 157-75.
Glaster, G. and Constantine P. (1991) ‘Discrimination against Female-headed Households 

in Rental Housing: Theory and Exploratory Evidences’ Review of Social Economy, 
49 (1), 76-100.

Kain, J.F. and Quigley, J.M. (1970). Measuring the Value of Housing Quality. Journal of the 
American Statistical Association, 65(330), 532-548.

King, A.T. and Mieszkowski, P. (1973). Racial Discrimination, Segregation, and the Price of 
Housing. The Journal of Political Economy, 590-606.

Moser, Caroline, Gatehouse, Michael and Garcia, Helen. (1996). URBAN Poverty Research 
Sourcebook Module II: Indicators of Urban Poverty.

Ondrich, J., Stricker, A. and Yinger, J. (1998). Do Real Estate Brokers Choose to Discriminate? 
Evidence from the 1989 Housing Discrimination Study. Southern Economic Journal,  
880-901.

Thorat, S., Banerjee, A., Mishra, V.K. and Rizvi, F. (2015). Urban Rental Housing Market: 
Caste and Religion Matters in Access. Economic and Political Weekly, 50(26-27).

Yinger, J. (1976). Racial Prejudice and Racial Residential Segregation in an Urban 
Model. Journal of Urban Economics, 3(4), 383-396.