Figure 1: Community of Inquiry Framework (Source: Garrison 2016; 2017) Table 1: The Distinction between Traditional Classroom Learning and E-Learning Traditional Classroom Learning E-Learning Advantages · Immediate feedback · Being familiar to both instructors and learners · Motivating students · Cultivation of a social community · Learner-centered and self-paced · Time and location flexibility · Cost-effective · Potentially available to global audience · Unlimited access to knowledge · Archival capacity for knowledge reuse and sharing Disadvantages · Instructor-centered · Time and location constraints · More expensive to deliver · Lack immediate feedback in asynchronous e-learning · Increased preparation time for the instructor · Not comfortable for some · Potentially more frustration, anxiety, and confusion (Source: Zhang, Zhao, Zhou, & Nunamaker 2004, p.76) Table 2: Survey Item Table Specification Construct Sub-issue Survey Item Note Cronbach’s Alpha 1 Engagement in online learning – pre-pandemic 1-3 (3 items) No Cronbach’s alpha calculation as it belongs to those yielding nominal or textual data - 2 Engagement in online learning – during the pandemic (focus on general IT) 4-9 (6 items) Cronbach’s alpha calculation performed to see internal consistency 0.69 3 Engagement in Synchronous-asynchronous Writing online course 10-15 (6 items) Cronbach’s alpha calculation performed to see internal consistency (excluding one item with yes/no answer) 0.84 4 Learning environment prepared for the Writing online course (materials, assignment, assessment etc.) 16-21 (6 items) Cronbach’s alpha calculation performed to see internal consistency 0.68 5 Learning environment for online vs. face-to face modes 22-24 (3 items) 0.67 6 Learning environment focusing on group work 25-29 (5 items) 0.79 Average Cronbach’s Alpha Value 0.73 Table 3: Online Learning Glitches (IT and non-IT Oriented) Statements Negative Perception Positive Perception Mean* SD D A SA C2.1 Not having a good internet connection is my problem in joining Writing-A online course. 7 14 18 4 2.44 16.28%% 32.56% 41.86% 9.30% C2.2 Not having enough internet quota is my problem in joining Writing-A online course. 11 11 13 8 2.42 25.58% 25.58% 30.23% 18.60% C2.3 Not having a computer / laptop is my problem in joining Writing-A online course. 14 15 9 5 2.12 32.56% 34.88% 20.93% 11.63% C2.4 The specification of my computer / laptop cannot support the online learning properly. 9 18 10 6 2.30 20.93% 41.86% 23.26% 13.95% C2.5 Managing time is my problem in joining Writing-A online course. 9 15 16 3 2.30 20.93% 34.88% 37.21% 6.98% C2.6 Not having a conducive learning environment at home or my boarding house is my problem in joining Writing-A online course. 10 13 15 5 2.35 23.26% 30.23% 34.88% 11.63% Note: SD: Strongly Disagree; D: Disagree; A: Agree; SA: Strongly Agree * A 4-point Likert scale Table 4: Synchronous-Asynchronous Perception Statements Negative Perception Positive Perception Mean* SD D A SA C3.1 I joined the scheduled synchronous sessions actively. 0 4 25 14 3.23 0% 9.30% 58.14% 32.56% C3.2 Apart from the synchronous session, I also did asynchronous session to see any new announcement. 0 3 26 14 3.26 0% 6.98% 60.47% 32.56% C3.3 Apart from the synchronous session, I also did asynchronous session to see/read the posted materials. 0 4 26 13 3.21 0% 9.30% 60.47% 30.23% C3.4 Apart from the synchronous session, I also did asynchronous session to review what has been discussed during synchronous session by looking back at the forum or chat facilities. 2 4 26 11 3.07 4.65% 9.30% 60.47% 25.58% C3.5 Apart from the synchronous session, I also had a small discussion with classmates. 0 3 21 19 3.37 0% 6.98% 48.84% 44.19% Note: SD: Strongly Disagree; D: Disagree; A: Agree; SA: Strongly Agree * A 4-point Likert scale Table 5: Writing-A Online Course Learning Environment Statements Negative Perception Positive Perception Mean* SD D A SA C4.1 The assignments given helped me understand the writing materials better. 0 1 20 22 3.49 0% 2.23% 48.51% 51.16% C4.2 The feedback I received from my teacher helped me improve my writing. 0 1 16 26 3.58 0% 2.33% 37.21% 60.46% C4.3 Writing reflective journals helped me improve my writing 0 2 16 25 3.53 0% 4.65% 37.21% 58.14% C4.4 I got enough materials to learn Writing-A from my teacher. 0 2 21 20 3.42 0% 4.65% 48.84% 46.51% C4.5 Apart from materials I got from my teacher, I also tried to get additional online resources to learn the materials on my own. 3 3 26 11 3.05 6.98% 6.98% 60.47% 25.58% C4.6 I was encouraged to reflect on my learning. 0 3 26 14 3.26 0% 6.98% 60.47% 32.56% Note: SD: Strongly Disagree; D: Disagree; A: Agree; SA: Strongly Agree * A 4-point Likert scale Table 6: Learning Environment (Online vs. Face-to face Modes) Statements Negative Perception Positive Perception Mean* SD D A SA C5.1. Compared to during pandemic, I mastered the materials more when joining face-to-face classroom instruction. 2 5 22 14 3.12 4.65% 11.63% 51.16% 32.56% C5.2. Compared to during pandemic, I communicated with my friends and teacher better when joining face-to-face classroom instruction. 1 4 23 15 3.21 2.33% 9.30% 53.49% 34.88% C5.3. Compared to during pandemic, I got to know my friends more when joining face-to-face classroom instruction. 1 4 19 19 3.31 2.33% 9.30% 44.19% 44.19% Note: SD: Strongly Disagree; D: Disagree; A: Agree; SA: Strongly Agree * A 4-point Likert scale Table 7: Learning Environment (Small Group Oriented) Statements Negative Perception Positive Perception Mean* SD D A SA C6.1 I had my own small group to discuss the assignments. 3 5 21 14 3.07 6.98% 11.63% 48.84% 32.56% C6.2 During the small group discussion, I got assisted by my classmates. 2 7 23 11 3 4.65% 16.28% 53.49% 25.58% C6.3 During the small group discussion, I assisted my classmates. 1 10 20 12 3 2.33% 23.26% 46.51% 27.91% C6.4 Joining Writing-A online course improved my life skills. 1 3 21 18 3.3 2.33% 6.98% 48.84% 41.86% Note: SD: Strongly Disagree; D: Disagree; A: Agree; SA: Strongly Agree * A 4-point Likert scale