Book Reviews 505

New York: Neal-Schuman Publishers, 
Inc., 2011. 345p. alk. paper, $250 (ISBN 
9781555707019). LC2011-000445. 

Compiled by three academic librarians, 
Digital Collections Worldwide provides 
an exhaustive and valuable annotated 
listing of the world’s most authoritative 
and comprehensive digital collections. 
The authors describe over 1,400 digital 
collections and include an extensive 
subject index. The Internet is full of digi-
tal collections that allow users to easily 
access information quickly, but it can be 
challenging and time consuming to sift 
through multiple links generated by a 
search engine such as Google. Digital 
Collections Worldwide is designed to help 
the user identify which digital collections 
are best for their needs. The authors ac-
complish this by organizing the book in a 
logical and succinct way. For example, the 
directory only includes digital collections 
from the following established organiza-
tions: governmental body, library, ar-
chives, educational institution, museum, 
corporation, or a scholar’s personal Web 
site. In addition, the book will never be 
outdated because the authors maintain a 
companion Web site that updates broken 
links and incorporates new collections. 

The book is organized into eight chap-
ters, each accompanied by annotations. 
These annotations provide information 
regarding what has been digitized (in-
cluding photographs, documents, maps, 
illustrations, artifacts, audiovisual items, 
and so on), as well as the name of the host 
institution and its most current URL for 
the collection. The purpose of each anno-
tation is to document why a collection is 
online, what the collection includes, who 
is responsible for the collection (both the 
physical and digital), and tips on the best 
way to explore the collection online. The 
annotations also include excellent infor-
mation about topics such as copyright. 
One of the more valuable aspects of this 
directory is that non-English sites are 
included. The authors carefully selected 
foreign language sites that include digital 
collections that are easy to translate using 

one of the many free online translating 
resources, and they state in the annota-
tions if there are any language restrictions 
for collections. 

Chapter 1, “World Initiatives,” intro-
duces the audience to collections on Web 
sites that represent broad subjects and 
geographical contexts that encompass 
the entire globe or multiple countries. The 
remaining seven chapters are arranged al-
phabetically by the seven continents and, 
within each chapter, alphabetically by 
country. Each chapter helpfully includes 
an introduction to the continent by pro-
viding useful facts and figures, as well as 
information about digitization practices 
and available technology resources. 

Even though the primary audience 
for Digital Collections Worldwide is skilled 
researchers, a layperson can benefit from 
this directory. The book is described 
as “an unprecedented advancement in 
scholarship and research, enabling a high 
school student in Kenya to view the Dead 
Sea Scrolls in the exact same detail as a full 
professor at Oxford.” Those who work 
in a library, archive, museum, cultural or 
educational institution, etc. will benefit 
greatly from this directory by expanding 
their knowledge about digital collections 
but also will be able to provide inquisitive 
customers with an invaluable resource 
to begin their exploration of digital col-
lections around the world.—Katie Nash, 
Elon University. 

S. David Mash. Decision-Making in the 
Absence of Certainty: A Study in the 
Context of Technology and the Construc-
tion of the 21st Century Academic Library. 
Chicago: ACRL (ACRL Publications 
in Librarianship, no. 63), 2010. 160p. 
alk. paper, $38 (ISBN 9780838985717). 
LC2010-049544.

Decision-Making in the Absence of Certainty 
explores the interplay of dynamic vari-
ables involved in the decision-making 
process of five American universities 
that constructed new multimillion-dollar 
library facilities between 2006 and 2007. 
The aim of the work is to provide a de-



506 College & Research Libraries September 2011

scription of the “variegated terrain of 
high consequence decision making in 
complex institutional settings” by fram-
ing the discussion around an “organized 
anarchy” decision-making framework 
called the Garbage Can Decision-Making 
Model (GCDMM). This model stipulates 
that a decision “emerges from random 
interactions of problems, solutions, choice 
situations, and participants, rather than 
from intentions, plans, and consistent 
decisions.” Additional topics discussed 
include an abbreviated history of the 
practice of technology forecasting and 
an analysis of the explicit or implicit 
influence of forecasting on the decision-
making process for construction of new 
library spaces. 

The book consists of a short introduc-
tion followed by six chapters and a con-
clusion section. Supplemental materials 
are an addendum, bibliography, and 
index. The first chapter describes the 
history of technology within libraries and 
provides examples of technology fore-
casts of libraries from 1877 to the present. 
Numerous examples are shown where 
the technology of the day was integrated 
into library staff workflows and the user 
environment. Past and contemporary 
examples of technology forecasts are 
highlighted as poor predictors of future 
outcomes. Chapter 2 describes various 
decision-making models as applied to 
the academic environment. The anarchi-
cal decision model GCDMM is presented 
as a framework for understanding the 
institutional decision-making process of 
this study. The third chapter examines 
criticisms of technology forecasting 
from various perspectives, including 
psychological influences, methodologi-
cal concerns, and within higher educa-
tion settings such as academic libraries. 
The fourth chapter defines the research 
methods and variables that embody the 
participants in decision-making category. 
Variables examined include “asym-
metrical influence,” or the fluidity of 

influential power of individuals within a 
group decision-making process. Chapter 
five examines the flow and interaction 
of problems and solutions on decision-
making participants, as well as the traits 
of each. The sixth chapter describes the 
evolution of decisions regarding library 
construction projects within the structure 
of the GCDMM. The conclusion section 
highlights variables of the GCDMM and 
also makes some general recommenda-
tions for best practices when involved in a 
decision-making body. In addition, an al-
ternative framework called the ecological 
model is proposed as an improved meta-
phor for describing decision making. The 
addendum section discusses the research 
design of the study and includes subsec-
tions describing the method, research 
questions, data analysis, data quality, and 
limitations of the study.

This work offers some fascinating 
theoretical analysis and observations of 
the group decision-making process in 
the domain of contemporary university 
library construction projects. Examination 
of the history, flaws, and influence of tech-
nology forecasting in library construction 
projects will benefit most readers, espe-
cially decision makers. However, while 
the author goes to great lengths to explain 
the complexity of group dynamics in 
decision making, his concluding remarks 
are parsimonious in regard to practical 
application of his results. Those seeking 
overtly constructive recommendations 
or guidance through the often complex 
and exhaustive decision-making process 
of library construction projects may be 
disappointed. Though the mention of 
strategies and best practices is sparse, this 
work is recommended to individuals who 
are curious about the theoretical dynam-
ics that influence decision making and to 
deans or directors of libraries who hope 
or plan to build a new library facility in 
the 21st century.—Anders Selhorst, Guilford 
Technical Community College, Jamestown, 
North Carolina.