id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-11992	Behling, Orlando; Cudd, Kermit	A Library Looks at Itself	1967	7	.pdf	application/pdf	3954	169	54	First, it provided a basis for classifying opinion responses so that certain ideas about which groups would show the most favorable reactions to library services could be tested. College and Research Libraries ORLANDO BEHLING and KERMIT CUDD A Library Looks at Itself In attempting to evaluate its service The Ohio State University li- braries in M01J 1966 designed a questionnaire to determine: (1) the characteristics of library users; (2) the ways in which users avail them- selves of the facilities; (3) the users opinions of the library and its services.	cache/crl-11992.pdf	txt/crl-11992.txt