id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-12086	Kleiner, Jane P.	The Information Desk: the Library's Gateway to Service	1968	6	.pdf	application/pdf	2826	152	60	Frequently, libraries, struggling under this tonnage of material, become so involved with the technical aspects of the problem that they possibly overlook the most impor- tant single factor of library service—the library user. Initially, these trends are increasing the complexities of pro- viding good library service.	cache/crl-12086.pdf	txt/crl-12086.txt