id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-12200	Lewis, Alfred J.	The Use of an Automatic Answering Service in Research Libraries	1970	2	.pdf	application/pdf	789	33	59	The answering service can accept inquiries on such matters as reference questions, location of materi- als, library holdings, requests to deliver books (paging service), and such mis- cellaneous items as futur e hours of the library, information regarding personnel on the staff and faculty , why the flags are flying at half-mast, and other in- formation desk type questions. Research libraries perform a desirable service by making the collection and the study facilities available during such an extensive pe- riod, but there is also a way of extend- ing professional personnel services at a very low cost during odd hours.	cache/crl-12200.pdf	txt/crl-12200.txt