id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-12678	Balay, Robertt; Andrew, Christine	Use of the Reference Service in a Large Academic Library	1975	18	.pdf	application/pdf	8547	520	70	College and Research Libraries ROBERT BALAY and CHRISTINE ANDREW Use of the Reference Service in a Large Academic Library A method for collecting and analyzing records of reference inquiries received by the Reference Department of Yale University Library is described. Annual reports of these libraries often contain sections which tabulate the number of reference inquiries for the reporting year and compare this with the performance of prior years.	cache/crl-12678.pdf	txt/crl-12678.txt