id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-12715	Boyer, Laura M.; Theimer, William C.	The Use and Training of Nonprofessional Personnel at Reference Desks in Selected College and Universities	1975	8	.pdf	application/pdf	3863	169	52	From a tally of reference desk hours reported, it was found that 33 percent of the total hours the reference desk was staffed was filled by nonprofessionals (reference assistants and student assistants), while 67 percent of the total time was filled by professionals. Although students have been, and are being used at reference desks in many college and university libraries, this resource has not been developed as fully as perhaps it could be.	cache/crl-12715.pdf	txt/crl-12715.txt