id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14063	Martell, Charles	Editorial: Performance at the Reference Desk	1985	2	.pdf	application/pdf	1155	64	52	I have come to the conclusion that, as professionals, we have abdicated a basic responsibility to establish the systematic conditions upon which to evaluate our own performance as reference librarians. I have not seen any articles in the literature that demonstrate why reference librarians and libraries have avoided the detailed evaluation of this function or why they have not developed self-managed but systematic efforts at self-improvement.	cache/crl-14063.pdf	txt/crl-14063.txt