id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14259	Vasi, John	Cost Management for Library and Information Services (Book Review)	1986	3	.pdf	application/pdf	2319	108	60	Moreover, if one considers that the es- sence of service to library clientele is not merely the hours of operation or the avail- ability of a book on the shelf, but also the degree of professional service a user re- ceives, then costing of library services be- comes even more difficult to quantify. Stephen A. Roberts notes that the prac- tice of costing library and information op- erations is a weak area in the repertoire of library management.	cache/crl-14259.pdf	txt/crl-14259.txt