id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14701	Seaman, Scott	Online Catalog Failure as Reflected through InterLibrary Loan Error Requests	1992	8	.pdf	application/pdf	4183	224	62	A sample of the borrowing requests was sorted into user errors and catalog errors. User errors represented 49% of the sample and exhibited five characteristics: no apparent error (43%); spelling errors (7%); incorrect author or title (40%); abbreviations (9%); stop list words (1 %).	cache/crl-14701.pdf	txt/crl-14701.txt