id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14910	Wilson, Lizabeth A.	Rethinking Reference in Academic Libraries (Book Review)	1994	2	.pdf	application/pdf	1316	64	51	The section on evaluation of reference service focuses primarily on answering of factual ques- tions. Rethinking Reference ties together many threads of discontent with current models of reference service found in the literature, at conferences, in electronic discussion groups, and at each of our own institutions.	cache/crl-14910.pdf	txt/crl-14910.txt