id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14944	Sjolander, Elsa; Sjolander, Richard	A Strategic Analysis of the Delivery of Service in Two Library Reference Departments	1995	11	.pdf	application/pdf	6660	369	54	The next three objectives deal with the provision of reference service to various groups of library users. The location of the reference desk and its design are important factors in the provision of reference services.	cache/crl-14944.pdf	txt/crl-14944.txt