id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15179	Richardson, John V.	Question Master: An Evaluation of a Web-Based Decision-Support System for Use in Reference Environments	1998	9	.pdf	application/pdf	4961	228	47	Furthermore, the imple­ mentation is predicated on the so-called Mudge Method or the Hutchins Heuris­ tic—that each and every reference source can be classified into a finite number of categories for cognitive efficiency.12 Cog­ nitive effectiveness is achieved by classi­ fying reference questions by format and then by specific source. Furthermore, the 6xx field, subfield x provides access to the standard form subdivision2 that further identifies types of reference sources (e.g., John V. Richardson Jr. is an Associate Professor in the Department of Library and Information Science of the Graduate School of Education and Information Studies at UCLA; e-mail: jrichard@ucla. edu.	cache/crl-15179.pdf	txt/crl-15179.txt