id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15261	Harless, David W.; Allen, Frank R.	Using the Contingent Valuation Method to Measure Patron Benefits of Reference Desk Service in an Academic Library	1999	14	.pdf	application/pdf	8423	307	53	In the case of library reference desk services, the patron is uncertain about whether or how often the services will be desired. Though the authors do not advo­ cate sole dependence on patrons’ valua­ tions of various library services, they do think that the consumer sovereignty prin­ ciple should hold for assessing the value of library reference desk services.	cache/crl-15261.pdf	txt/crl-15261.txt