id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15499	Barth, Christopher D.; Cottrell, Janet R.	A Constituency-based Support Model for Delivering Information Services	2002	6	.pdf	application/pdf	2907	101	31	Although information support for stu- dents, faculty, and administrators often overlaps, primary support for each group is assumed by a specific group of staff that provides both library and com- puting support for that constituency. This frontline student-staffed support area providing phone, e-mail, and walk- in technology support for all students, fac- ulty, and staff is managed by an LTC.	cache/crl-15499.pdf	txt/crl-15499.txt