id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15540	Augustine, Susan; Greene, Courtney	Discovering How Students Search a Library Web Site: A Usability Case Study	2002	12	.pdf	application/pdf	6564	264	60	Not only do library Web sites offer informa- tion about policies, items, and services available in the physical library, they also conveniently deliver electronic resources, such as electronic journals, reference tools, research guides, and electronic books, directly to the patron’s computer screen. Although not a new issue in the field, the use of highly technical language and jargon in library Web sites frequently poses difficul- ties for users of library Web sites as well.11,12 Battleson, Booth, and Weintrop reported that users had “obvious confusion with terminology.”13	cache/crl-15540.pdf	txt/crl-15540.txt