id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15728	Heinrichs, John H.; Sharkey, Thomas; Lim, Jeen-Su	Relative Influence of the LibQUAL+™ Dimensions on Satisfaction: A Subgroup Analysis	2005	18	.pdf	application/pdf	8521	312	58	In addition, this study evaluates whether the relationship between these four dimensions and user satisfaction varies by various user characteristics including electronic usage, library usage, gender, and academic group. • Library usage: Library usage tradi- tionally has been tracked as a measure of performance.	cache/crl-15728.pdf	txt/crl-15728.txt