id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-16592	Boyce, Crystal	Measuring Perceptual (In) Congruence between Information Service Providers and Users	2017	23	.pdf	application/pdf	8695	313	46	As with any service, there were numerous stakeholder groups, divided here between service providers and service users. Parents, community members, and alumni were also considered service users.	cache/crl-16592.pdf	txt/crl-16592.txt