id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-25015	Walker, Jeremy; Coleman, Jason	Using Machine Learning to Predict Chat Difficulty	2021	25	.pdf	application/pdf	10000	365	36	Comparisons between the definition and scope of any two TAG labels reveals distinctions in types of patron inquiries characterized and detected in individual VRS transcripts. Since the evaluation of the testing data was meant to simulate “new” VRS interactions, the results showed that the predictive models were reliably better than random at predicting the relative difficulty of individual VRS interactions.	cache/crl-25015.pdf	txt/crl-25015.txt