id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-25864	Reed, Caterina; Aria, Paria; Mondésir, Guinsly; Long, Harvey	Ongoing Changes in Virtual Reference and Online Instruction in Academic Libraries	2025	13	.pdf	application/pdf	5367	237	30	Academic libraries offered online instruction and virtual reference services before COVID-19, but had to adjust their online services to match new needs when most institutions closed down in March 2020 and became fully virtual. This research identified new developments related to virtual reference services and online instruction and the profes- sional development opportunities that could help prepare librarians for these services.	cache/crl-25864.pdf	txt/crl-25864.txt