id	sid	tid	token	lemma	pos
crl-12556	1	1	college	college	NOUN
crl-12556	1	2	and	and	CCONJ
crl-12556	1	3	research	research	NOUN
crl-12556	1	4	libraries	library	NOUN
crl-12556	1	5	william	william	PROPN
crl-12556	1	6	b.	b.	PROPN
crl-12556	1	7	rouse	rouse	VERB
crl-12556	1	8	and	and	CCONJ
crl-12556	1	9	sandra	sandra	PROPN
crl-12556	1	10	h.	h.	PROPN
crl-12556	1	11	rouse	rouse	VERB
crl-12556	1	12	use	use	NOUN
crl-12556	1	13	of	of	ADP
crl-12556	1	14	a	a	DET
crl-12556	1	15	librarian[consultant	librarian[consultant	ADJ
crl-12556	1	16	team	team	NOUN
crl-12556	1	17	to	to	PART
crl-12556	1	18	study	study	VERB
crl-12556	1	19	library	library	NOUN
crl-12556	1	20	operations	operation	NOUN
crl-12556	1	21	a	a	DET
crl-12556	1	22	team	team	NOUN
crl-12556	1	23	approach	approach	NOUN
crl-12556	1	24	to	to	ADP
crl-12556	1	25	analysis	analysis	NOUN
crl-12556	1	26	of	of	ADP
crl-12556	1	27	library	library	ADJ
crl-12556	1	28	operations	operation	NOUN
crl-12556	1	29	is	be	AUX
crl-12556	1	30	suggested	suggest	VERB
crl-12556	1	31	.	.	PUNCT
crl-12556	2	1	a	a	DET
crl-12556	2	2	specific	specific	ADJ
crl-12556	2	3	example	example	NOUN
crl-12556	2	4	of	of	ADP
crl-12556	2	5	staffing	staff	VERB
crl-12556	2	6	library	library	ADJ
crl-12556	2	7	information	information	NOUN
crl-12556	2	8	desks	desk	NOUN
crl-12556	2	9	illustrates	illustrate	VERB
crl-12556	2	10	the	the	DET
crl-12556	2	11	complementary	complementary	ADJ
crl-12556	2	12	characteristics	characteristic	NOUN
crl-12556	2	13	and	and	CCONJ
crl-12556	2	14	advantages	advantage	NOUN
crl-12556	2	15	of	of	ADP
crl-12556	2	16	using	use	VERB
crl-12556	2	17	a	a	DET
crl-12556	2	18	librarian/	librarian/	NUM
crl-12556	2	19	consultant	consultant	NOUN
crl-12556	2	20	team	team	NOUN
crl-12556	2	21	.	.	PUNCT
crl-12556	3	1	the	the	DET
crl-12556	3	2	example	example	NOUN
crl-12556	3	3	shows	show	VERB
crl-12556	3	4	how	how	SCONJ
crl-12556	3	5	lines	line	NOUN
crl-12556	3	6	of	of	ADP
crl-12556	3	7	thought	thought	NOUN
crl-12556	3	8	are	be	AUX
crl-12556	3	9	developed	develop	VERB
crl-12556	3	10	by	by	ADP
crl-12556	3	11	the	the	DET
crl-12556	3	12	team	team	NOUN
crl-12556	3	13	and	and	CCONJ
crl-12556	3	14	the	the	DET
crl-12556	3	15	important	important	ADJ
crl-12556	3	16	aspects	aspect	NOUN
crl-12556	3	17	of	of	ADP
crl-12556	3	18	cooperation	cooperation	NOUN
crl-12556	3	19	between	between	ADP
crl-12556	3	20	team	team	NOUN
crl-12556	3	21	members	member	NOUN
crl-12556	3	22	.	.	PUNCT
crl-12556	3	23	!	!	PUNCT
crl-12556	4	1	ntroduci'ion	ntroduci'ion	VERB
crl-12556	4	2	the	the	DET
crl-12556	4	3	idea	idea	NOUN
crl-12556	4	4	of	of	ADP
crl-12556	4	5	applying	apply	VERB
crl-12556	4	6	systems	system	NOUN
crl-12556	4	7	-	-	PUNCT
crl-12556	4	8	analysis	analysis	NOUN
crl-12556	4	9	techniques	technique	NOUN
crl-12556	4	10	to	to	PART
crl-12556	4	11	study	study	VERB
crl-12556	4	12	library	library	NOUN
crl-12556	4	13	operations	operation	NOUN
crl-12556	4	14	is	be	AUX
crl-12556	4	15	becoming	become	VERB
crl-12556	4	16	quite	quite	ADV
crl-12556	4	17	popular	popular	ADJ
crl-12556	4	18	.	.	PUNCT
crl-12556	4	19	!	!	PUNCT
crl-12556	5	1	as	as	ADP
crl-12556	5	2	complexity	complexity	NOUN
crl-12556	5	3	of	of	ADP
crl-12556	5	4	the	the	DET
crl-12556	5	5	system	system	NOUN
crl-12556	5	6	increases	increase	VERB
crl-12556	5	7	,	,	PUNCT
crl-12556	5	8	it	it	PRON
crl-12556	5	9	certainly	certainly	ADV
crl-12556	5	10	seems	seem	VERB
crl-12556	5	11	that	that	SCONJ
crl-12556	5	12	logical	logical	ADJ
crl-12556	5	13	analysis	analysis	NOUN
crl-12556	5	14	is	be	AUX
crl-12556	5	15	necessary	necessary	ADJ
crl-12556	5	16	if	if	SCONJ
crl-12556	5	17	the	the	DET
crl-12556	5	18	efficiency	efficiency	NOUN
crl-12556	5	19	of	of	ADP
crl-12556	5	20	a	a	DET
crl-12556	5	21	library	library	NOUN
crl-12556	5	22	system	system	NOUN
crl-12556	5	23	is	be	AUX
crl-12556	5	24	to	to	PART
crl-12556	5	25	be	be	AUX
crl-12556	5	26	maintained	maintain	VERB
crl-12556	5	27	.	.	PUNCT
crl-12556	6	1	however	however	ADV
crl-12556	6	2	,	,	PUNCT
crl-12556	6	3	several	several	ADJ
crl-12556	6	4	difficulties	difficulty	NOUN
crl-12556	6	5	arise	arise	VERB
crl-12556	6	6	.	.	PUNCT
crl-12556	7	1	the	the	DET
crl-12556	7	2	most	most	ADV
crl-12556	7	3	obvious	obvious	ADJ
crl-12556	7	4	problem	problem	NOUN
crl-12556	7	5	is	be	AUX
crl-12556	7	6	that	that	SCONJ
crl-12556	7	7	librarians	librarian	NOUN
crl-12556	7	8	usually	usually	ADV
crl-12556	7	9	have	have	VERB
crl-12556	7	10	,	,	PUNCT
crl-12556	7	11	at	at	ADP
crl-12556	7	12	most	most	ADJ
crl-12556	7	13	,	,	PUNCT
crl-12556	7	14	only	only	ADV
crl-12556	7	15	a	a	DET
crl-12556	7	16	cursory	cursory	ADJ
crl-12556	7	17	knowledge	knowledge	NOUN
crl-12556	7	18	of	of	ADP
crl-12556	7	19	the	the	DET
crl-12556	7	20	analytical	analytical	ADJ
crl-12556	7	21	tools	tool	NOUN
crl-12556	7	22	available	available	ADJ
crl-12556	7	23	.	.	PUNCT
crl-12556	8	1	the	the	DET
crl-12556	8	2	solution	solution	NOUN
crl-12556	8	3	might	might	AUX
crl-12556	8	4	be	be	AUX
crl-12556	8	5	for	for	SCONJ
crl-12556	8	6	the	the	DET
crl-12556	8	7	library	library	NOUN
crl-12556	8	8	to	to	PART
crl-12556	8	9	employ	employ	VERB
crl-12556	8	10	a	a	DET
crl-12556	8	11	full	full	ADJ
crl-12556	8	12	-	-	PUNCT
crl-12556	8	13	time	time	NOUN
crl-12556	8	14	analyst	analyst	NOUN
crl-12556	8	15	on	on	ADP
crl-12556	8	16	its	its	PRON
crl-12556	8	17	staff	staff	NOUN
crl-12556	8	18	.	.	PUNCT
crl-12556	9	1	2	2	NUM
crl-12556	9	2	however	however	ADV
crl-12556	9	3	,	,	PUNCT
crl-12556	9	4	budgets	budget	NOUN
crl-12556	9	5	and	and	CCONJ
crl-12556	9	6	needs	need	NOUN
crl-12556	9	7	may	may	AUX
crl-12556	9	8	limit	limit	VERB
crl-12556	9	9	this	this	DET
crl-12556	9	10	solution	solution	NOUN
crl-12556	9	11	.	.	PUNCT
crl-12556	10	1	librarians	librarian	NOUN
crl-12556	10	2	might	might	AUX
crl-12556	10	3	be	be	AUX
crl-12556	10	4	trained	train	VERB
crl-12556	10	5	to	to	PART
crl-12556	10	6	use	use	VERB
crl-12556	10	7	various	various	ADJ
crl-12556	10	8	"	"	PUNCT
crl-12556	10	9	canned	canned	ADJ
crl-12556	10	10	"	"	PUNCT
crl-12556	10	11	models	model	NOUN
crl-12556	10	12	of	of	ADP
crl-12556	10	13	library	library	ADJ
crl-12556	10	14	operations	operation	NOUN
crl-12556	10	15	.	.	PUNCT
crl-12556	11	1	if	if	SCONJ
crl-12556	11	2	such	such	ADJ
crl-12556	11	3	quasi	quasi	NOUN
crl-12556	11	4	-	-	NOUN
crl-12556	11	5	analysts	analyst	NOUN
crl-12556	11	6	,	,	PUNCT
crl-12556	11	7	however	however	ADV
crl-12556	11	8	,	,	PUNCT
crl-12556	11	9	do	do	AUX
crl-12556	11	10	not	not	PART
crl-12556	11	11	understand	understand	VERB
crl-12556	11	12	the	the	DET
crl-12556	11	13	theoretical	theoretical	ADJ
crl-12556	11	14	base	base	NOUN
crl-12556	11	15	of	of	ADP
crl-12556	11	16	such	such	ADJ
crl-12556	11	17	models	model	NOUN
crl-12556	11	18	,	,	PUNCT
crl-12556	11	19	they	they	PRON
crl-12556	11	20	will	will	AUX
crl-12556	11	21	have	have	VERB
crl-12556	11	22	difficulty	difficulty	NOUN
crl-12556	11	23	modifying	modify	VERB
crl-12556	11	24	the	the	DET
crl-12556	11	25	models	model	NOUN
crl-12556	11	26	for	for	ADP
crl-12556	11	27	a	a	DET
crl-12556	11	28	particular	particular	ADJ
crl-12556	11	29	library	library	NOUN
crl-12556	11	30	system	system	NOUN
crl-12556	11	31	,	,	PUNCT
crl-12556	11	32	as	as	ADV
crl-12556	11	33	well	well	ADV
crl-12556	11	34	as	as	ADP
crl-12556	11	35	keeping	keep	VERB
crl-12556	11	36	up	up	ADP
crl-12556	11	37	with	with	ADP
crl-12556	11	38	developments	development	NOUN
crl-12556	11	39	in	in	ADP
crl-12556	11	40	mathematical	mathematical	ADJ
crl-12556	11	41	modeling	modeling	NOUN
crl-12556	11	42	.	.	PUNCT
crl-12556	12	1	mr	mr	PROPN
crl-12556	12	2	.	.	PROPN
crl-12556	12	3	rouse	rouse	PROPN
crl-12556	12	4	is	be	AUX
crl-12556	12	5	research	research	NOUN
crl-12556	12	6	associate	associate	NOUN
crl-12556	12	7	,	,	PUNCT
crl-12556	12	8	department	department	NOUN
crl-12556	12	9	of	of	ADP
crl-12556	12	10	mechanical	mechanical	ADJ
crl-12556	12	11	engineering	engineering	PROPN
crl-12556	12	12	,	,	PUNCT
crl-12556	12	13	massachusetts	massachusetts	PROPN
crl-12556	12	14	institute	institute	PROPN
crl-12556	12	15	of	of	ADP
crl-12556	12	16	technology	technology	PROPN
crl-12556	12	17	,	,	PUNCT
crl-12556	12	18	cambridge	cambridge	PROPN
crl-12556	12	19	,	,	PUNCT
crl-12556	12	20	massachusetts	massachusetts	PROPN
crl-12556	12	21	;	;	PUNCT
crl-12556	12	22	ms	ms	PROPN
crl-12556	12	23	.	.	PROPN
crl-12556	12	24	rouse	rouse	PROPN
crl-12556	12	25	is	be	AUX
crl-12556	12	26	senior	senior	ADJ
crl-12556	12	27	library	library	NOUN
crl-12556	12	28	assistant	assistant	NOUN
crl-12556	12	29	,	,	PUNCT
crl-12556	12	30	science	science	NOUN
crl-12556	12	31	library	library	NOUN
crl-12556	12	32	,	,	PUNCT
crl-12556	12	33	massachusetts	massachusetts	PROPN
crl-12556	12	34	institute	institute	PROPN
crl-12556	12	35	of	of	ADP
crl-12556	12	36	technology	technology	PROPN
crl-12556	12	37	.	.	PUNCT
crl-12556	13	1	242	242	NUM
crl-12556	14	1	i	i	PRON
crl-12556	14	2	the	the	DET
crl-12556	14	3	most	most	ADV
crl-12556	14	4	reasonable	reasonable	ADJ
crl-12556	14	5	solution	solution	NOUN
crl-12556	14	6	for	for	ADP
crl-12556	14	7	moderate	moderate	ADJ
crl-12556	14	8	-	-	PUNCT
crl-12556	14	9	size	size	NOUN
crl-12556	14	10	libraries	library	NOUN
crl-12556	14	11	is	be	AUX
crl-12556	14	12	the	the	DET
crl-12556	14	13	use	use	NOUN
crl-12556	14	14	of	of	ADP
crl-12556	14	15	consultants	consultant	NOUN
crl-12556	14	16	.	.	PUNCT
crl-12556	15	1	however	however	ADV
crl-12556	15	2	,	,	PUNCT
crl-12556	15	3	a	a	DET
crl-12556	15	4	system	system	NOUN
crl-12556	15	5	analyst	analyst	NOUN
crl-12556	15	6	after	after	ADP
crl-12556	15	7	a	a	DET
crl-12556	15	8	little	little	ADJ
crl-12556	15	9	study	study	NOUN
crl-12556	15	10	,	,	PUNCT
crl-12556	15	11	might	might	AUX
crl-12556	15	12	argue	argue	VERB
crl-12556	15	13	that	that	SCONJ
crl-12556	15	14	he	he	PRON
crl-12556	15	15	could	could	AUX
crl-12556	15	16	understand	understand	VERB
crl-12556	15	17	any	any	DET
crl-12556	15	18	system	system	NOUN
crl-12556	15	19	sufficiently	sufficiently	ADV
crl-12556	15	20	to	to	PART
crl-12556	15	21	model	model	VERB
crl-12556	15	22	its	its	PRON
crl-12556	15	23	operation	operation	NOUN
crl-12556	15	24	.	.	PUNCT
crl-12556	16	1	such	such	DET
crl-12556	16	2	a	a	DET
crl-12556	16	3	superficial	superficial	ADJ
crl-12556	16	4	attitude	attitude	NOUN
crl-12556	16	5	might	might	AUX
crl-12556	16	6	have	have	VERB
crl-12556	16	7	impractical	impractical	ADJ
crl-12556	16	8	results	result	NOUN
crl-12556	16	9	for	for	ADP
crl-12556	16	10	the	the	DET
crl-12556	16	11	library	library	NOUN
crl-12556	16	12	system	system	NOUN
crl-12556	16	13	.	.	PUNCT
crl-12556	17	1	this	this	DET
crl-12556	17	2	paper	paper	NOUN
crl-12556	17	3	discusses	discuss	VERB
crl-12556	17	4	the	the	DET
crl-12556	17	5	use	use	NOUN
crl-12556	17	6	of	of	ADP
crl-12556	17	7	a	a	DET
crl-12556	17	8	librarian/	librarian/	NUM
crl-12556	17	9	consultant	consultant	NOUN
crl-12556	17	10	team	team	NOUN
crl-12556	17	11	to	to	PART
crl-12556	17	12	model	model	VERB
crl-12556	17	13	and	and	CCONJ
crl-12556	17	14	study	study	VERB
crl-12556	17	15	library	library	NOUN
crl-12556	17	16	operations	operation	NOUN
crl-12556	17	17	.	.	PUNCT
crl-12556	18	1	without	without	ADP
crl-12556	18	2	hiring	hire	VERB
crl-12556	18	3	a	a	DET
crl-12556	18	4	full	full	ADJ
crl-12556	18	5	-	-	PUNCT
crl-12556	18	6	time	time	NOUN
crl-12556	18	7	analyst	analyst	NOUN
crl-12556	18	8	,	,	PUNCT
crl-12556	18	9	this	this	DET
crl-12556	18	10	approach	approach	NOUN
crl-12556	18	11	offers	offer	VERB
crl-12556	18	12	the	the	DET
crl-12556	18	13	advantage	advantage	NOUN
crl-12556	18	14	of	of	ADP
crl-12556	18	15	applying	apply	VERB
crl-12556	18	16	systems	system	NOUN
crl-12556	18	17	techniques	technique	NOUN
crl-12556	18	18	based	base	VERB
crl-12556	18	19	on	on	ADP
crl-12556	18	20	the	the	DET
crl-12556	18	21	assumptions	assumption	NOUN
crl-12556	18	22	and	and	CCONJ
crl-12556	18	23	constraints	constraint	NOUN
crl-12556	18	24	explained	explain	VERB
crl-12556	18	25	by	by	ADP
crl-12556	18	26	the	the	DET
crl-12556	18	27	librarian	librarian	NOUN
crl-12556	18	28	who	who	PRON
crl-12556	18	29	has	have	VERB
crl-12556	18	30	responsibility	responsibility	NOUN
crl-12556	18	31	in	in	ADP
crl-12556	18	32	the	the	DET
crl-12556	18	33	every	every	DET
crl-12556	18	34	day	day	NOUN
crl-12556	18	35	library	library	NOUN
crl-12556	18	36	system	system	NOUN
crl-12556	18	37	.	.	PUNCT
crl-12556	19	1	the	the	DET
crl-12556	19	2	librarian	librarian	PROPN
crl-12556	19	3	has	have	VERB
crl-12556	19	4	insights	insight	NOUN
crl-12556	19	5	which	which	PRON
crl-12556	19	6	the	the	DET
crl-12556	19	7	analyst	analyst	NOUN
crl-12556	19	8	can	can	AUX
crl-12556	19	9	not	not	PART
crl-12556	19	10	acquire	acquire	VERB
crl-12556	19	11	in	in	ADP
crl-12556	19	12	the	the	DET
crl-12556	19	13	few	few	ADJ
crl-12556	19	14	days	day	NOUN
crl-12556	19	15	normally	normally	ADV
crl-12556	19	16	available	available	ADJ
crl-12556	19	17	for	for	ADP
crl-12556	19	18	observation	observation	NOUN
crl-12556	19	19	.	.	PUNCT
crl-12556	20	1	for	for	ADP
crl-12556	20	2	example	example	NOUN
crl-12556	20	3	,	,	PUNCT
crl-12556	20	4	the	the	DET
crl-12556	20	5	librarian	librarian	NOUN
crl-12556	20	6	is	be	AUX
crl-12556	20	7	aware	aware	ADJ
crl-12556	20	8	of	of	ADP
crl-12556	20	9	the	the	DET
crl-12556	20	10	political	political	ADJ
crl-12556	20	11	constraints	constraint	NOUN
crl-12556	20	12	within	within	ADP
crl-12556	20	13	the	the	DET
crl-12556	20	14	system	system	NOUN
crl-12556	20	15	which	which	PRON
crl-12556	20	16	,	,	PUNCT
crl-12556	20	17	as	as	SCONJ
crl-12556	20	18	churchman	churchman	NOUN
crl-12556	20	19	has	have	AUX
crl-12556	20	20	pointed	point	VERB
crl-12556	20	21	out	out	ADP
crl-12556	20	22	,	,	PUNCT
crl-12556	20	23	can	can	AUX
crl-12556	20	24	be	be	AUX
crl-12556	20	25	significant	significant	ADJ
crl-12556	20	26	.	.	PUNCT
crl-12556	21	1	3	3	NUM
crl-12556	21	2	besides	besides	SCONJ
crl-12556	21	3	the	the	DET
crl-12556	21	4	importance	importance	NOUN
crl-12556	21	5	of	of	ADP
crl-12556	21	6	the	the	DET
crl-12556	21	7	librarian	librarian	NOUN
crl-12556	21	8	scrutinizing	scrutinize	VERB
crl-12556	21	9	the	the	DET
crl-12556	21	10	analyst	analyst	NOUN
crl-12556	21	11	's	's	PART
crl-12556	21	12	assumptions	assumption	NOUN
crl-12556	21	13	and	and	CCONJ
crl-12556	21	14	methods	method	NOUN
crl-12556	21	15	,	,	PUNCT
crl-12556	21	16	the	the	DET
crl-12556	21	17	participation	participation	NOUN
crl-12556	21	18	of	of	ADP
crl-12556	21	19	the	the	DET
crl-12556	21	20	library	library	NOUN
crl-12556	21	21	staff	staff	NOUN
crl-12556	21	22	is	be	AUX
crl-12556	21	23	imperative	imperative	ADJ
crl-12556	21	24	to	to	PART
crl-12556	21	25	implement	implement	VERB
crl-12556	21	26	the	the	DET
crl-12556	21	27	results	result	NOUN
crl-12556	21	28	of	of	ADP
crl-12556	21	29	any	any	DET
crl-12556	21	30	study	study	NOUN
crl-12556	21	31	.	.	PUNCT
crl-12556	22	1	4	4	NUM
crl-12556	22	2	the	the	DET
crl-12556	22	3	most	most	ADV
crl-12556	22	4	important	important	ADJ
crl-12556	22	5	aspect	aspect	NOUN
crl-12556	22	6	of	of	ADP
crl-12556	22	7	using	use	VERB
crl-12556	22	8	a	a	DET
crl-12556	22	9	librarian/	librarian/	NUM
crl-12556	22	10	consultant	consultant	NOUN
crl-12556	22	11	team	team	NOUN
crl-12556	22	12	is	be	AUX
crl-12556	22	13	the	the	DET
crl-12556	22	14	combination	combination	NOUN
crl-12556	22	15	of	of	ADP
crl-12556	22	16	viewpoints	viewpoint	NOUN
crl-12556	22	17	.	.	PUNCT
crl-12556	23	1	as	as	SCONJ
crl-12556	23	2	the	the	DET
crl-12556	23	3	librarian	librarian	NOUN
crl-12556	23	4	discusses	discuss	VERB
crl-12556	23	5	how	how	SCONJ
crl-12556	23	6	the	the	DET
crl-12556	23	7	particular	particular	ADJ
crl-12556	23	8	library	library	NOUN
crl-12556	23	9	system	system	NOUN
crl-12556	23	10	operates	operate	VERB
crl-12556	23	11	,	,	PUNCT
crl-12556	23	12	the	the	DET
crl-12556	23	13	analyst	analyst	NOUN
crl-12556	23	14	mentally	mentally	ADV
crl-12556	23	15	forl	forl	PROPN
crl-12556	23	16	j	j	PROPN
crl-12556	23	17	1	1	NUM
crl-12556	23	18	~i	~i	NUM
crl-12556	23	19	use	use	NOUN
crl-12556	23	20	of	of	ADP
crl-12556	23	21	a	a	DET
crl-12556	23	22	librarian	librarian	ADJ
crl-12556	23	23	/	/	SYM
crl-12556	23	24	consultant	consultant	NOUN
crl-12556	23	25	team	team	NOUN
crl-12556	23	26	i	i	PRON
crl-12556	23	27	243	243	NUM
crl-12556	23	28	mulates	mulate	VERB
crl-12556	23	29	the	the	DET
crl-12556	23	30	modeling	modeling	NOUN
crl-12556	23	31	approaches	approach	NOUN
crl-12556	23	32	that	that	PRON
crl-12556	23	33	seem	seem	VERB
crl-12556	23	34	applicable	applicable	ADJ
crl-12556	23	35	.	.	PUNCT
crl-12556	24	1	the	the	DET
crl-12556	24	2	analyst	analyst	NOUN
crl-12556	24	3	then	then	ADV
crl-12556	24	4	discusses	discuss	VERB
crl-12556	24	5	the	the	DET
crl-12556	24	6	assumptions	assumption	NOUN
crl-12556	24	7	necessary	necessary	ADJ
crl-12556	24	8	for	for	ADP
crl-12556	24	9	particular	particular	ADJ
crl-12556	24	10	models	model	NOUN
crl-12556	24	11	with	with	ADP
crl-12556	24	12	the	the	DET
crl-12556	24	13	librarian	librarian	NOUN
crl-12556	24	14	.	.	PUNCT
crl-12556	25	1	during	during	ADP
crl-12556	25	2	such	such	ADJ
crl-12556	25	3	discussion	discussion	NOUN
crl-12556	25	4	,	,	PUNCT
crl-12556	25	5	the	the	DET
crl-12556	25	6	individuals	individual	NOUN
crl-12556	25	7	(	(	PUNCT
crl-12556	25	8	who	who	PRON
crl-12556	25	9	each	each	PRON
crl-12556	25	10	have	have	VERB
crl-12556	25	11	a	a	DET
crl-12556	25	12	different	different	ADJ
crl-12556	25	13	set	set	NOUN
crl-12556	25	14	of	of	ADP
crl-12556	25	15	professional	professional	ADJ
crl-12556	25	16	jargon	jargon	PROPN
crl-12556	25	17	)	)	PUNCT
crl-12556	25	18	are	be	AUX
crl-12556	25	19	forced	force	VERB
crl-12556	25	20	to	to	PART
crl-12556	25	21	articulate	articulate	VERB
crl-12556	25	22	the	the	DET
crl-12556	25	23	exact	exact	ADJ
crl-12556	25	24	meaning	meaning	NOUN
crl-12556	25	25	and	and	CCONJ
crl-12556	25	26	limitations	limitation	NOUN
crl-12556	25	27	resulting	result	VERB
crl-12556	25	28	from	from	ADP
crl-12556	25	29	assumptions	assumption	NOUN
crl-12556	25	30	.	.	PUNCT
crl-12556	26	1	an	an	DET
crl-12556	26	2	example	example	NOUN
crl-12556	26	3	this	this	DET
crl-12556	26	4	example	example	NOUN
crl-12556	26	5	covers	cover	VERB
crl-12556	26	6	staffing	staffing	NOUN
crl-12556	26	7	of	of	ADP
crl-12556	26	8	the	the	DET
crl-12556	26	9	information	information	NOUN
crl-12556	26	10	desks	desk	NOUN
crl-12556	26	11	at	at	ADP
crl-12556	26	12	mit	mit	PROPN
crl-12556	26	13	's	's	PART
crl-12556	26	14	humanities	humanity	NOUN
crl-12556	26	15	library	library	NOUN
crl-12556	26	16	.	.	PUNCT
crl-12556	26	17	0	0	PUNCT
crl-12556	27	1	the	the	DET
crl-12556	27	2	study	study	NOUN
crl-12556	27	3	was	be	AUX
crl-12556	27	4	self	self	NOUN
crl-12556	27	5	-	-	PUNCT
crl-12556	27	6	initiated	initiate	VERB
crl-12556	27	7	and	and	CCONJ
crl-12556	27	8	often	often	ADV
crl-12556	27	9	uses	use	VERB
crl-12556	27	10	heuristic	heuristic	NOUN
crl-12556	27	11	rather	rather	ADV
crl-12556	27	12	than	than	ADP
crl-12556	27	13	actual	actual	ADJ
crl-12556	27	14	situations	situation	NOUN
crl-12556	27	15	.	.	PUNCT
crl-12556	28	1	initially	initially	ADV
crl-12556	28	2	,	,	PUNCT
crl-12556	28	3	the	the	DET
crl-12556	28	4	librarian	librarian	NOUN
crl-12556	28	5	and	and	CCONJ
crl-12556	28	6	consultant	consultant	NOUN
crl-12556	28	7	talked	talk	VERB
crl-12556	28	8	about	about	ADP
crl-12556	28	9	their	their	PRON
crl-12556	28	10	respective	respective	ADJ
crl-12556	28	11	roles	role	NOUN
crl-12556	28	12	in	in	ADP
crl-12556	28	13	the	the	DET
crl-12556	28	14	study	study	NOUN
crl-12556	28	15	.	.	PUNCT
crl-12556	28	16	00	00	PUNCT
crl-12556	29	1	in	in	ADP
crl-12556	29	2	this	this	DET
crl-12556	29	3	way	way	NOUN
crl-12556	29	4	,	,	PUNCT
crl-12556	29	5	the	the	DET
crl-12556	29	6	librarian	librarian	NOUN
crl-12556	29	7	realized	realize	VERB
crl-12556	29	8	how	how	SCONJ
crl-12556	29	9	much	much	ADJ
crl-12556	29	10	the	the	DET
crl-12556	29	11	consultant	consultant	NOUN
crl-12556	29	12	had	have	VERB
crl-12556	29	13	to	to	PART
crl-12556	29	14	rely	rely	VERB
crl-12556	29	15	on	on	ADP
crl-12556	29	16	the	the	DET
crl-12556	29	17	librarian	librarian	NOUN
crl-12556	29	18	's	's	PART
crl-12556	29	19	intuitive	intuitive	ADJ
crl-12556	29	20	knowledge	knowledge	NOUN
crl-12556	29	21	of	of	ADP
crl-12556	29	22	the	the	DET
crl-12556	29	23	system	system	NOUN
crl-12556	29	24	's	's	PART
crl-12556	29	25	operation	operation	NOUN
crl-12556	29	26	,	,	PUNCT
crl-12556	29	27	particularly	particularly	ADV
crl-12556	29	28	when	when	SCONJ
crl-12556	29	29	large	large	ADJ
crl-12556	29	30	amounts	amount	NOUN
crl-12556	29	31	of	of	ADP
crl-12556	29	32	data	datum	NOUN
crl-12556	29	33	could	could	AUX
crl-12556	29	34	not	not	PART
crl-12556	29	35	be	be	AUX
crl-12556	29	36	gathered	gather	VERB
crl-12556	29	37	.	.	PUNCT
crl-12556	30	1	the	the	DET
crl-12556	30	2	team	team	NOUN
crl-12556	30	3	also	also	ADV
crl-12556	30	4	discussed	discuss	VERB
crl-12556	30	5	the	the	DET
crl-12556	30	6	credibility	credibility	NOUN
crl-12556	30	7	of	of	ADP
crl-12556	30	8	a	a	DET
crl-12556	30	9	model	model	NOUN
crl-12556	30	10	's	's	PART
crl-12556	30	11	underlying	underlie	VERB
crl-12556	30	12	assumptions	assumption	NOUN
crl-12556	30	13	.	.	PUNCT
crl-12556	31	1	the	the	DET
crl-12556	31	2	purpose	purpose	NOUN
crl-12556	31	3	of	of	ADP
crl-12556	31	4	information	information	NOUN
crl-12556	31	5	desks	desk	NOUN
crl-12556	31	6	is	be	AUX
crl-12556	31	7	to	to	PART
crl-12556	31	8	answer	answer	VERB
crl-12556	31	9	inquiries	inquiry	NOUN
crl-12556	31	10	either	either	CCONJ
crl-12556	31	11	by	by	ADP
crl-12556	31	12	phone	phone	NOUN
crl-12556	31	13	or	or	CCONJ
crl-12556	31	14	in	in	ADP
crl-12556	31	15	person	person	NOUN
crl-12556	31	16	regarding	regard	VERB
crl-12556	31	17	general	general	ADJ
crl-12556	31	18	locations	location	NOUN
crl-12556	31	19	and	and	CCONJ
crl-12556	31	20	union	union	NOUN
crl-12556	31	21	catalog	catalog	NOUN
crl-12556	31	22	information	information	NOUN
crl-12556	31	23	.	.	PUNCT
crl-12556	32	1	there	there	PRON
crl-12556	32	2	are	be	VERB
crl-12556	32	3	two	two	NUM
crl-12556	32	4	information	information	NOUN
crl-12556	32	5	desks	desk	NOUN
crl-12556	32	6	in	in	ADP
crl-12556	32	7	the	the	DET
crl-12556	32	8	library	library	NOUN
crl-12556	32	9	facing	face	VERB
crl-12556	32	10	the	the	DET
crl-12556	32	11	entrance	entrance	NOUN
crl-12556	32	12	,	,	PUNCT
crl-12556	32	13	each	each	PRON
crl-12556	32	14	providing	provide	VERB
crl-12556	32	15	equal	equal	ADJ
crl-12556	32	16	access	access	NOUN
crl-12556	32	17	for	for	ADP
crl-12556	32	18	inquirers	inquirer	NOUN
crl-12556	32	19	.	.	PUNCT
crl-12556	33	1	two	two	NUM
crl-12556	33	2	identical	identical	ADJ
crl-12556	33	3	telephone	telephone	NOUN
crl-12556	33	4	extensions	extension	NOUN
crl-12556	33	5	are	be	AUX
crl-12556	33	6	serviced	service	VERB
crl-12556	33	7	by	by	ADP
crl-12556	33	8	each	each	DET
crl-12556	33	9	desk	desk	NOUN
crl-12556	33	10	.	.	PUNCT
crl-12556	34	1	the	the	DET
crl-12556	34	2	schedule	schedule	NOUN
crl-12556	34	3	for	for	ADP
crl-12556	34	4	manning	man	VERB
crl-12556	34	5	the	the	DET
crl-12556	34	6	desks	desk	NOUN
crl-12556	34	7	at	at	ADP
crl-12556	34	8	the	the	DET
crl-12556	34	9	time	time	NOUN
crl-12556	34	10	of	of	ADP
crl-12556	34	11	this	this	DET
crl-12556	34	12	study	study	NOUN
crl-12556	34	13	(	(	PUNCT
crl-12556	34	14	nov	nov	PROPN
crl-12556	34	15	.	.	PROPN
crl-12556	34	16	5	5	NUM
crl-12556	34	17	-	-	SYM
crl-12556	34	18	15	15	NUM
crl-12556	34	19	,	,	PUNCT
crl-12556	34	20	1971	1971	NUM
crl-12556	34	21	)	)	PUNCT
crl-12556	34	22	was	be	AUX
crl-12556	34	23	roughly	roughly	ADV
crl-12556	34	24	one	one	NUM
crl-12556	34	25	person	person	NOUN
crl-12556	34	26	(	(	PUNCT
crl-12556	34	27	for	for	ADP
crl-12556	34	28	both	both	DET
crl-12556	34	29	desks	desk	NOUN
crl-12556	34	30	)	)	PUNCT
crl-12556	34	31	during	during	ADP
crl-12556	34	32	the	the	DET
crl-12556	34	33	mornings	morning	NOUN
crl-12556	34	34	and	and	CCONJ
crl-12556	34	35	weekends	weekend	NOUN
crl-12556	34	36	,	,	PUNCT
crl-12556	34	37	and	and	CCONJ
crl-12556	34	38	two	two	NUM
crl-12556	34	39	people	people	NOUN
crl-12556	34	40	in	in	ADP
crl-12556	34	41	the	the	DET
crl-12556	34	42	afternoons	afternoon	NOUN
crl-12556	34	43	.	.	PUNCT
crl-12556	35	1	the	the	DET
crl-12556	35	2	goal	goal	NOUN
crl-12556	35	3	of	of	ADP
crl-12556	35	4	this	this	DET
crl-12556	35	5	study	study	NOUN
crl-12556	35	6	was	be	AUX
crl-12556	35	7	to	to	PART
crl-12556	35	8	determine	determine	VERB
crl-12556	35	9	if	if	SCONJ
crl-12556	35	10	a	a	DET
crl-12556	35	11	schedule	schedule	NOUN
crl-12556	35	12	of	of	ADP
crl-12556	35	13	staffing	staffing	NOUN
crl-12556	35	14	could	could	AUX
crl-12556	35	15	be	be	AUX
crl-12556	35	16	de0	de0	PROPN
crl-12556	35	17	the	the	DET
crl-12556	35	18	authors	author	NOUN
crl-12556	35	19	gratefully	gratefully	ADV
crl-12556	35	20	acknowledge	acknowledge	VERB
crl-12556	35	21	the	the	DET
crl-12556	35	22	cooperation	cooperation	NOUN
crl-12556	35	23	of	of	ADP
crl-12556	35	24	humanities	humanity	NOUN
crl-12556	35	25	librarian	librarian	PROPN
crl-12556	35	26	f.	f.	PROPN
crl-12556	35	27	b.	b.	PROPN
crl-12556	35	28	b.	b.	PROPN
crl-12556	35	29	sumner	sumner	PROPN
crl-12556	35	30	and	and	CCONJ
crl-12556	35	31	the	the	DET
crl-12556	35	32	help	help	NOUN
crl-12556	35	33	in	in	ADP
crl-12556	35	34	collecting	collect	VERB
crl-12556	35	35	data	datum	NOUN
crl-12556	35	36	of	of	ADP
crl-12556	35	37	library	library	ADJ
crl-12556	35	38	assistants	assistant	NOUN
crl-12556	35	39	.	.	PUNCT
crl-12556	36	1	stillman	stillman	PROPN
crl-12556	36	2	.	.	PROPN
crl-12556	36	3	0	0	NUM
crl-12556	36	4	0	0	NUM
crl-12556	36	5	in	in	ADP
crl-12556	36	6	actuality	actuality	NOUN
crl-12556	36	7	,	,	PUNCT
crl-12556	36	8	the	the	DET
crl-12556	36	9	consultant	consultant	NOUN
crl-12556	36	10	may	may	AUX
crl-12556	36	11	not	not	PART
crl-12556	36	12	be	be	AUX
crl-12556	36	13	dealing	deal	VERB
crl-12556	36	14	with	with	ADP
crl-12556	36	15	the	the	DET
crl-12556	36	16	librarian	librarian	NOUN
crl-12556	36	17	,	,	PUNCT
crl-12556	36	18	but	but	CCONJ
crl-12556	36	19	with	with	ADP
crl-12556	36	20	the	the	DET
crl-12556	36	21	individual	individual	ADJ
crl-12556	36	22	(	(	PUNCT
crl-12556	36	23	s	s	X
crl-12556	36	24	)	)	PUNCT
crl-12556	36	25	most	most	ADV
crl-12556	36	26	involved	involved	ADJ
crl-12556	36	27	with	with	ADP
crl-12556	36	28	the	the	DET
crl-12556	36	29	particular	particular	ADJ
crl-12556	36	30	system	system	NOUN
crl-12556	36	31	or	or	CCONJ
crl-12556	36	32	subsystem	subsystem	NOUN
crl-12556	36	33	being	be	AUX
crl-12556	36	34	analyzed	analyze	VERB
crl-12556	36	35	.	.	PUNCT
crl-12556	37	1	for	for	ADP
crl-12556	37	2	convenience	convenience	NOUN
crl-12556	37	3	,	,	PUNCT
crl-12556	37	4	the	the	DET
crl-12556	37	5	term	term	NOUN
crl-12556	37	6	librarian	librarian	NOUN
crl-12556	37	7	is	be	AUX
crl-12556	37	8	used	use	VERB
crl-12556	37	9	in	in	ADP
crl-12556	37	10	a	a	DET
crl-12556	37	11	generic	generic	ADJ
crl-12556	37	12	rather	rather	ADV
crl-12556	37	13	than	than	ADP
crl-12556	37	14	a	a	DET
crl-12556	37	15	professional	professional	ADJ
crl-12556	37	16	sense	sense	NOUN
crl-12556	37	17	.	.	PUNCT
crl-12556	38	1	vised	vise	VERB
crl-12556	38	2	to	to	PART
crl-12556	38	3	provide	provide	VERB
crl-12556	38	4	acceptable	acceptable	ADJ
crl-12556	38	5	service	service	NOUN
crl-12556	38	6	at	at	ADP
crl-12556	38	7	lower	low	ADJ
crl-12556	38	8	costs	cost	NOUN
crl-12556	38	9	.	.	PUNCT
crl-12556	39	1	the	the	DET
crl-12556	39	2	librarian	librarian	PROPN
crl-12556	39	3	was	be	AUX
crl-12556	39	4	able	able	ADJ
crl-12556	39	5	to	to	PART
crl-12556	39	6	point	point	VERB
crl-12556	39	7	out	out	ADP
crl-12556	39	8	areas	area	NOUN
crl-12556	39	9	of	of	ADP
crl-12556	39	10	possible	possible	ADJ
crl-12556	39	11	cost	cost	NOUN
crl-12556	39	12	savings	saving	NOUN
crl-12556	39	13	.	.	PUNCT
crl-12556	40	1	each	each	DET
crl-12556	40	2	information	information	NOUN
crl-12556	40	3	librarian	librarian	NOUN
crl-12556	40	4	has	have	VERB
crl-12556	40	5	other	other	ADJ
crl-12556	40	6	primary	primary	ADJ
crl-12556	40	7	responsibilities	responsibility	NOUN
crl-12556	40	8	that	that	PRON
crl-12556	40	9	can	can	AUX
crl-12556	40	10	not	not	PART
crl-12556	40	11	be	be	AUX
crl-12556	40	12	performed	perform	VERB
crl-12556	40	13	while	while	SCONJ
crl-12556	40	14	on	on	ADP
crl-12556	40	15	desk	desk	NOUN
crl-12556	40	16	duty	duty	NOUN
crl-12556	40	17	.	.	PUNCT
crl-12556	41	1	because	because	SCONJ
crl-12556	41	2	information	information	NOUN
crl-12556	41	3	-	-	PUNCT
crl-12556	41	4	desk	desk	NOUN
crl-12556	41	5	duty	duty	NOUN
crl-12556	41	6	can	can	AUX
crl-12556	41	7	interfere	interfere	VERB
crl-12556	41	8	with	with	ADP
crl-12556	41	9	an	an	DET
crl-12556	41	10	individual	individual	NOUN
crl-12556	41	11	's	's	PART
crl-12556	41	12	other	other	ADJ
crl-12556	41	13	responsibilities	responsibility	NOUN
crl-12556	41	14	,	,	PUNCT
crl-12556	41	15	if	if	SCONJ
crl-12556	41	16	each	each	DET
crl-12556	41	17	person	person	NOUN
crl-12556	41	18	could	could	AUX
crl-12556	41	19	spend	spend	VERB
crl-12556	41	20	less	less	ADJ
crl-12556	41	21	time	time	NOUN
crl-12556	41	22	at	at	ADP
crl-12556	41	23	the	the	DET
crl-12556	41	24	desks	desk	NOUN
crl-12556	41	25	,	,	PUNCT
crl-12556	41	26	then	then	ADV
crl-12556	41	27	more	more	ADJ
crl-12556	41	28	time	time	NOUN
crl-12556	41	29	could	could	AUX
crl-12556	41	30	be	be	AUX
crl-12556	41	31	devoted	devote	VERB
crl-12556	41	32	to	to	ADP
crl-12556	41	33	the	the	DET
crl-12556	41	34	primary	primary	ADJ
crl-12556	41	35	areas	area	NOUN
crl-12556	41	36	of	of	ADP
crl-12556	41	37	responsibility	responsibility	NOUN
crl-12556	41	38	.	.	PUNCT
crl-12556	42	1	thus	thus	ADV
crl-12556	42	2	,	,	PUNCT
crl-12556	42	3	without	without	ADP
crl-12556	42	4	reducing	reduce	VERB
crl-12556	42	5	staff	staff	NOUN
crl-12556	42	6	size	size	NOUN
crl-12556	42	7	,	,	PUNCT
crl-12556	42	8	this	this	DET
crl-12556	42	9	study	study	NOUN
crl-12556	42	10	proposed	propose	VERB
crl-12556	42	11	to	to	PART
crl-12556	42	12	increase	increase	VERB
crl-12556	42	13	output	output	NOUN
crl-12556	42	14	in	in	ADP
crl-12556	42	15	other	other	ADJ
crl-12556	42	16	areas	area	NOUN
crl-12556	42	17	of	of	ADP
crl-12556	42	18	library	library	ADJ
crl-12556	42	19	operation	operation	NOUN
crl-12556	42	20	.	.	PUNCT
crl-12556	43	1	a	a	DET
crl-12556	43	2	queuing	queue	VERB
crl-12556	43	3	model	model	NOUN
crl-12556	43	4	of	of	ADP
crl-12556	43	5	the	the	DET
crl-12556	43	6	information	information	NOUN
crl-12556	43	7	desks	desk	NOUN
crl-12556	43	8	system	system	NOUN
crl-12556	43	9	seemed	seem	VERB
crl-12556	43	10	natural	natural	ADJ
crl-12556	43	11	and	and	CCONJ
crl-12556	43	12	was	be	AUX
crl-12556	43	13	the	the	DET
crl-12556	43	14	first	first	ADJ
crl-12556	43	15	approach	approach	NOUN
crl-12556	43	16	pursued	pursue	VERB
crl-12556	43	17	.	.	PUNCT
crl-12556	44	1	the	the	DET
crl-12556	44	2	analyst	analyst	NOUN
crl-12556	44	3	asked	ask	VERB
crl-12556	44	4	if	if	SCONJ
crl-12556	44	5	it	it	PRON
crl-12556	44	6	was	be	AUX
crl-12556	44	7	reasonable	reasonable	ADJ
crl-12556	44	8	to	to	PART
crl-12556	44	9	assume	assume	VERB
crl-12556	44	10	that	that	SCONJ
crl-12556	44	11	service	service	NOUN
crl-12556	44	12	times	time	NOUN
crl-12556	44	13	for	for	ADP
crl-12556	44	14	the	the	DET
crl-12556	44	15	two	two	NUM
crl-12556	44	16	populations	population	NOUN
crl-12556	44	17	(	(	PUNCT
crl-12556	44	18	i.e.	i.e.	X
crl-12556	44	19	,	,	PUNCT
crl-12556	44	20	phone	phone	NOUN
crl-12556	44	21	and	and	CCONJ
crl-12556	44	22	in	in	ADP
crl-12556	44	23	-	-	PUNCT
crl-12556	44	24	person	person	NOUN
crl-12556	44	25	inquiries	inquiry	NOUN
crl-12556	44	26	)	)	PUNCT
crl-12556	44	27	could	could	AUX
crl-12556	44	28	be	be	AUX
crl-12556	44	29	aggregated	aggregate	VERB
crl-12556	44	30	into	into	ADP
crl-12556	44	31	a	a	DET
crl-12556	44	32	single	single	ADJ
crl-12556	44	33	service	service	NOUN
crl-12556	44	34	time	time	NOUN
crl-12556	44	35	distribution	distribution	NOUN
crl-12556	44	36	.	.	PUNCT
crl-12556	45	1	the	the	DET
crl-12556	45	2	librarian	librarian	PROPN
crl-12556	45	3	felt	feel	VERB
crl-12556	45	4	that	that	SCONJ
crl-12556	45	5	phone	phone	NOUN
crl-12556	45	6	inquiries	inquiry	NOUN
crl-12556	45	7	,	,	PUNCT
crl-12556	45	8	on	on	ADP
crl-12556	45	9	the	the	DET
crl-12556	45	10	average	average	NOUN
crl-12556	45	11	,	,	PUNCT
crl-12556	45	12	took	take	VERB
crl-12556	45	13	considerably	considerably	ADV
crl-12556	45	14	longer	long	ADJ
crl-12556	45	15	time	time	NOUN
crl-12556	45	16	to	to	PART
crl-12556	45	17	complete	complete	VERB
crl-12556	45	18	than	than	ADP
crl-12556	45	19	in	in	ADP
crl-12556	45	20	-	-	PUNCT
crl-12556	45	21	person	person	NOUN
crl-12556	45	22	inquiries	inquiry	NOUN
crl-12556	45	23	.	.	PUNCT
crl-12556	46	1	thus	thus	ADV
crl-12556	46	2	,	,	PUNCT
crl-12556	46	3	data	datum	NOUN
crl-12556	46	4	was	be	AUX
crl-12556	46	5	gathered	gather	VERB
crl-12556	46	6	by	by	ADP
crl-12556	46	7	distinguishing	distinguish	VERB
crl-12556	46	8	phone	phone	NOUN
crl-12556	46	9	from	from	ADP
crl-12556	46	10	in	in	ADP
crl-12556	46	11	-	-	PUNCT
crl-12556	46	12	person	person	NOUN
crl-12556	46	13	inquiries	inquiry	NOUN
crl-12556	46	14	.	.	PUNCT
crl-12556	47	1	data	datum	NOUN
crl-12556	47	2	included	include	VERB
crl-12556	47	3	the	the	DET
crl-12556	47	4	time	time	NOUN
crl-12556	47	5	between	between	ADP
crl-12556	47	6	inquiry	inquiry	NOUN
crl-12556	47	7	arrivals	arrival	NOUN
crl-12556	47	8	and	and	CCONJ
crl-12556	47	9	the	the	DET
crl-12556	47	10	time	time	NOUN
crl-12556	47	11	it	it	PRON
crl-12556	47	12	took	take	VERB
crl-12556	47	13	to	to	PART
crl-12556	47	14	complete	complete	VERB
crl-12556	47	15	the	the	DET
crl-12556	47	16	service	service	NOUN
crl-12556	47	17	.	.	PUNCT
crl-12556	48	1	it	it	PRON
crl-12556	48	2	was	be	AUX
crl-12556	48	3	soon	soon	ADV
crl-12556	48	4	found	find	VERB
crl-12556	48	5	that	that	SCONJ
crl-12556	48	6	few	few	ADJ
crl-12556	48	7	inquiries	inquiry	NOUN
crl-12556	48	8	were	be	AUX
crl-12556	48	9	made	make	VERB
crl-12556	48	10	in	in	ADP
crl-12556	48	11	the	the	DET
crl-12556	48	12	morning	morning	NOUN
crl-12556	48	13	and	and	CCONJ
crl-12556	48	14	on	on	ADP
crl-12556	48	15	weekends	weekend	NOUN
crl-12556	48	16	.	.	PUNCT
crl-12556	49	1	thus	thus	ADV
crl-12556	49	2	,	,	PUNCT
crl-12556	49	3	this	this	DET
crl-12556	49	4	data	datum	NOUN
crl-12556	49	5	was	be	AUX
crl-12556	49	6	not	not	PART
crl-12556	49	7	analyzed	analyze	VERB
crl-12556	49	8	because	because	SCONJ
crl-12556	49	9	it	it	PRON
crl-12556	49	10	was	be	AUX
crl-12556	49	11	clear	clear	ADJ
crl-12556	49	12	that	that	SCONJ
crl-12556	49	13	an	an	DET
crl-12556	49	14	additional	additional	ADJ
crl-12556	49	15	person	person	NOUN
crl-12556	49	16	was	be	AUX
crl-12556	49	17	not	not	PART
crl-12556	49	18	needed	need	VERB
crl-12556	49	19	at	at	ADP
crl-12556	49	20	the	the	DET
crl-12556	49	21	.desks	.desk	NOUN
crl-12556	49	22	during	during	ADP
crl-12556	49	23	those	those	DET
crl-12556	49	24	times	time	NOUN
crl-12556	49	25	.	.	PUNCT
crl-12556	50	1	also	also	ADV
crl-12556	50	2	,	,	PUNCT
crl-12556	50	3	the	the	DET
crl-12556	50	4	staffing	staffing	NOUN
crl-12556	50	5	could	could	AUX
crl-12556	50	6	not	not	PART
crl-12556	50	7	be	be	AUX
crl-12556	50	8	further	far	ADV
crl-12556	50	9	reduced	reduce	VERB
crl-12556	50	10	,	,	PUNCT
crl-12556	50	11	since	since	SCONJ
crl-12556	50	12	that	that	PRON
crl-12556	50	13	would	would	AUX
crl-12556	50	14	leave	leave	VERB
crl-12556	50	15	the	the	DET
crl-12556	50	16	unacceptable	unacceptable	ADJ
crl-12556	50	17	situation	situation	NOUN
crl-12556	50	18	of	of	ADP
crl-12556	50	19	no	no	DET
crl-12556	50	20	service	service	NOUN
crl-12556	50	21	at	at	ADV
crl-12556	50	22	all	all	ADV
crl-12556	50	23	.	.	PUNCT
crl-12556	51	1	hence	hence	ADV
crl-12556	51	2	,	,	PUNCT
crl-12556	51	3	only	only	ADV
crl-12556	51	4	t}:le	t}:le	VERB
crl-12556	51	5	data	datum	NOUN
crl-12556	51	6	gathered	gather	VERB
crl-12556	51	7	during	during	ADP
crl-12556	51	8	the	the	DET
crl-12556	51	9	afternoon	afternoon	NOUN
crl-12556	51	10	was	be	AUX
crl-12556	51	11	considered	consider	VERB
crl-12556	51	12	.	.	PUNCT
crl-12556	52	1	figures	figure	NOUN
crl-12556	52	2	1	1	NUM
crl-12556	52	3	and	and	CCONJ
crl-12556	52	4	2	2	NUM
crl-12556	52	5	show	show	NOUN
crl-12556	52	6	histograms	histogram	NOUN
crl-12556	52	7	of	of	ADP
crl-12556	52	8	service	service	NOUN
crl-12556	52	9	times	time	NOUN
crl-12556	52	10	for	for	ADP
crl-12556	52	11	phone	phone	NOUN
crl-12556	52	12	inquiries	inquiry	NOUN
crl-12556	52	13	,	,	PUNCT
crl-12556	52	14	inperson	inperson	ADJ
crl-12556	52	15	inquiries	inquiry	NOUN
crl-12556	52	16	,	,	PUNCT
crl-12556	52	17	and	and	CCONJ
crl-12556	52	18	interarrival	interarrival	PROPN
crl-12556	52	19	times	time	NOUN
crl-12556	52	20	for	for	ADP
crl-12556	52	21	each	each	PRON
crl-12556	52	22	.	.	PUNCT
crl-12556	53	1	to	to	PART
crl-12556	53	2	determine	determine	VERB
crl-12556	53	3	average	average	ADJ
crl-12556	53	4	inquiry	inquiry	NOUN
crl-12556	53	5	rates	rate	NOUN
crl-12556	53	6	(	(	PUNCT
crl-12556	53	7	a1	a1	NOUN
crl-12556	53	8	for	for	ADP
crl-12556	53	9	phone	phone	NOUN
crl-12556	53	10	inquiries	inquiry	NOUN
crl-12556	53	11	and	and	CCONJ
crl-12556	53	12	a2	a2	PROPN
crl-12556	53	13	for	for	ADP
crl-12556	53	14	in	in	ADP
crl-12556	53	15	-	-	PUNCT
crl-12556	53	16	person	person	NOUN
crl-12556	53	17	inquiries	inquiry	NOUN
crl-12556	53	18	)	)	PUNCT
crl-12556	53	19	and	and	CCONJ
crl-12556	53	20	average	average	ADJ
crl-12556	53	21	service	service	NOUN
crl-12556	53	22	rates	rate	NOUN
crl-12556	53	23	(	(	PUNCT
crl-12556	53	24	/ll	/ll	PUNCT
crl-12556	53	25	for	for	ADP
crl-12556	53	26	service	service	NOUN
crl-12556	53	27	of	of	ADP
crl-12556	53	28	phone	phone	NOUN
crl-12556	53	29	inquiries	inquiry	NOUN
crl-12556	53	30	and	and	CCONJ
crl-12556	53	31	j.l2	j.l2	NOUN
crl-12556	53	32	for	for	ADP
crl-12556	53	33	service	service	NOUN
crl-12556	53	34	of	of	ADP
crl-12556	53	35	in	in	ADP
crl-12556	53	36	-	-	PUNCT
crl-12556	53	37	per244	per244	NOUN
crl-12556	53	38	i	i	PROPN
crl-12556	53	39	college	college	PROPN
crl-12556	53	40	&	&	CCONJ
crl-12556	53	41	research	research	PROPN
crl-12556	53	42	libraries	library	NOUN
crl-12556	53	43	•	•	ADV
crl-12556	53	44	september	september	PROPN
crl-12556	53	45	1973	1973	NUM
crl-12556	53	46	100~-------------------------------------------------:r	100~-------------------------------------------------:r	NUM
crl-12556	53	47	,	,	PUNCT
crl-12556	53	48	petuoh	petuoh	NOUN
crl-12556	53	49	--phone	--phone	NOUN
crl-12556	53	50	.	.	PUNCT
crl-12556	53	51	20	20	NUM
crl-12556	53	52	0	0	NUM
crl-12556	54	1	+	+	ADJ
crl-12556	54	2	---~---.----;---~--~--~~~--~---~==	---~---.----;---~--~--~~~--~---~==	PROPN
crl-12556	54	3	0	0	PUNCT
crl-12556	54	4	'	'	PART
crl-12556	54	5	8	8	NUM
crl-12556	54	6	10	10	NUM
crl-12556	54	7	.1.2	.1.2	PUNCT
crl-12556	55	1	j	j	PROPN
crl-12556	55	2	:	:	PUNCT
crl-12556	55	3	t	t	PROPN
crl-12556	55	4	.se.rvic£	.se.rvic£	PROPN
crl-12556	56	1	hme	hme	PROPN
crl-12556	56	2	(	(	PUNCT
crl-12556	56	3	min	min	NOUN
crl-12556	56	4	)	)	PUNCT
crl-12556	56	5	histogram	histogram	NOUN
crl-12556	56	6	of	of	ADP
crl-12556	56	7	service	service	NOUN
crl-12556	56	8	times	times	PROPN
crl-12556	56	9	fig	fig	NOUN
crl-12556	56	10	.	.	PUNCT
crl-12556	57	1	1	1	NUM
crl-12556	57	2	son	son	NOUN
crl-12556	57	3	inquiries	inquiry	NOUN
crl-12556	57	4	)	)	PUNCT
crl-12556	57	5	,	,	PUNCT
crl-12556	57	6	the	the	DET
crl-12556	57	7	data	datum	NOUN
crl-12556	57	8	was	be	AUX
crl-12556	57	9	replotted	replotte	VERB
crl-12556	57	10	in	in	ADP
crl-12556	57	11	figure	figure	NOUN
crl-12556	57	12	3	3	NUM
crl-12556	57	13	.	.	PUNCT
crl-12556	57	14	plotting	plot	VERB
crl-12556	57	15	the	the	DET
crl-12556	57	16	data	datum	NOUN
crl-12556	57	17	and	and	CCONJ
crl-12556	57	18	analyzing	analyzing	NOUN
crl-12556	57	19	as	as	SCONJ
crl-12556	57	20	discussed	discuss	VERB
crl-12556	57	21	by	by	ADP
crl-12556	57	22	morse	morse	PROPN
crl-12556	57	23	,	,	PUNCT
crl-12556	57	24	the	the	DET
crl-12556	57	25	following	follow	VERB
crl-12556	57	26	were	be	AUX
crl-12556	57	27	determined	determine	VERB
crl-12556	57	28	:	:	PUNCT
crl-12556	57	29	a1	a1	VERB
crl-12556	57	30	0.115	0.115	NUM
crl-12556	57	31	inquiries	inquiry	NOUN
crl-12556	57	32	/	/	SYM
crl-12556	57	33	minute	minute	NOUN
crl-12556	57	34	a2	a2	PROPN
crl-12556	57	35	0.091	0.091	NUM
crl-12556	57	36	inquiries	inquiry	NOUN
crl-12556	57	37	/	/	SYM
crl-12556	57	38	minute	minute	NOUN
crl-12556	57	39	j.a-1	j.a-1	NOUN
crl-12556	57	40	0.331	0.331	NUM
crl-12556	57	41	services	service	NOUN
crl-12556	57	42	i	i	PRON
crl-12556	57	43	minute	minute	VERB
crl-12556	57	44	p.-2	p.-2	ADJ
crl-12556	57	45	0.642	0.642	NUM
crl-12556	57	46	services	service	NOUN
crl-12556	57	47	i	i	PRON
crl-12556	57	48	minute	minute	VERB
crl-12556	57	49	.	.	PUNCT
crl-12556	57	50	5	5	NUM
crl-12556	58	1	the	the	DET
crl-12556	58	2	~a-	~a-	NOUN
crl-12556	58	3	's	's	PART
crl-12556	58	4	are	be	AUX
crl-12556	58	5	reasonably	reasonably	ADV
crl-12556	58	6	accurate	accurate	ADJ
crl-12556	58	7	and	and	CCONJ
crl-12556	58	8	the	the	DET
crl-12556	58	9	difference	difference	NOUN
crl-12556	58	10	between	between	ADP
crl-12556	58	11	j.a1	j.a1	NOUN
crl-12556	58	12	and	and	CCONJ
crl-12556	58	13	ja2	ja2	PROPN
crl-12556	58	14	is	be	AUX
crl-12556	58	15	consistent	consistent	ADJ
crl-12556	58	16	with	with	ADP
crl-12556	58	17	the	the	DET
crl-12556	58	18	librarian	librarian	NOUN
crl-12556	58	19	's	's	PART
crl-12556	58	20	initial	initial	ADJ
crl-12556	58	21	intuition	intuition	NOUN
crl-12556	58	22	.	.	PUNCT
crl-12556	59	1	the	the	DET
crl-12556	59	2	,	,	PUNCT
crl-12556	59	3	\	\	PROPN
crl-12556	59	4	'	'	PART
crl-12556	59	5	s	s	VERB
crl-12556	59	6	are	be	AUX
crl-12556	59	7	definitely	definitely	ADV
crl-12556	59	8	low	low	ADJ
crl-12556	59	9	.	.	PUNCT
crl-12556	60	1	this	this	PRON
crl-12556	60	2	is	be	AUX
crl-12556	60	3	due	due	ADJ
crl-12556	60	4	to	to	ADP
crl-12556	60	5	the	the	DET
crl-12556	60	6	inability	inability	NOUN
crl-12556	60	7	to	to	PART
crl-12556	60	8	measure	measure	VERB
crl-12556	60	9	how	how	SCONJ
crl-12556	60	10	often	often	ADV
crl-12556	60	11	a	a	DET
crl-12556	60	12	phone	phone	NOUN
crl-12556	60	13	inquirer	inquirer	NOUN
crl-12556	60	14	found	find	VERB
crl-12556	60	15	the	the	DET
crl-12556	60	16	two	two	NUM
crl-12556	60	17	phones	phone	NOUN
crl-12556	60	18	busy	busy	ADJ
crl-12556	60	19	or	or	CCONJ
crl-12556	60	20	how	how	SCONJ
crl-12556	60	21	often	often	ADV
crl-12556	60	22	an	an	DET
crl-12556	60	23	in	in	ADP
crl-12556	60	24	-	-	PUNCT
crl-12556	60	25	person	person	NOUN
crl-12556	60	26	inquirer	inquirer	NOUN
crl-12556	60	27	was	be	AUX
crl-12556	60	28	discouraged	discourage	VERB
crl-12556	60	29	by	by	ADP
crl-12556	60	30	seeing	see	VERB
crl-12556	60	31	other	other	ADJ
crl-12556	60	32	inquirers	inquirer	NOUN
crl-12556	60	33	waiting	wait	VERB
crl-12556	60	34	at	at	ADP
crl-12556	60	35	the	the	DET
crl-12556	60	36	information	information	NOUN
crl-12556	60	37	desks	desk	NOUN
crl-12556	60	38	for	for	ADP
crl-12556	60	39	service	service	NOUN
crl-12556	60	40	.	.	PUNCT
crl-12556	61	1	the	the	DET
crl-12556	61	2	team	team	NOUN
crl-12556	61	3	discussed	discuss	VERB
crl-12556	61	4	this	this	DET
crl-12556	61	5	point	point	NOUN
crl-12556	61	6	thoroughly	thoroughly	ADV
crl-12556	61	7	.	.	PUNCT
crl-12556	62	1	the	the	DET
crl-12556	62	2	librarian	librarian	PROPN
crl-12556	62	3	could	could	AUX
crl-12556	62	4	easily	easily	ADV
crl-12556	62	5	understand	understand	VERB
crl-12556	62	6	how	how	SCONJ
crl-12556	62	7	the	the	DET
crl-12556	62	8	data	datum	NOUN
crl-12556	62	9	originated	originate	VERB
crl-12556	62	10	:	:	PUNCT
crl-12556	62	11	she	she	PRON
crl-12556	62	12	collected	collect	VERB
crl-12556	62	13	it	it	PRON
crl-12556	62	14	.	.	PUNCT
crl-12556	63	1	however	however	ADV
crl-12556	63	2	,	,	PUNCT
crl-12556	63	3	for	for	SCONJ
crl-12556	63	4	results	result	NOUN
crl-12556	63	5	to	to	PART
crl-12556	63	6	remain	remain	VERB
crl-12556	63	7	credible	credible	ADJ
crl-12556	63	8	to	to	ADP
crl-12556	63	9	the	the	DET
crl-12556	63	10	librarian	librarian	NOUN
crl-12556	63	11	,	,	PUNCT
crl-12556	63	12	the	the	DET
crl-12556	63	13	analyst	analyst	NOUN
crl-12556	63	14	had	have	VERB
crl-12556	63	15	to	to	PART
crl-12556	63	16	explain	explain	VERB
crl-12556	63	17	why	why	SCONJ
crl-12556	63	18	he	he	PRON
crl-12556	63	19	was	be	AUX
crl-12556	63	20	going	go	VERB
crl-12556	63	21	to	to	PART
crl-12556	63	22	"	"	PUNCT
crl-12556	63	23	adjust	adjust	VERB
crl-12556	63	24	"	"	PUNCT
crl-12556	63	25	the	the	DET
crl-12556	63	26	data	datum	NOUN
crl-12556	63	27	.	.	PUNCT
crl-12556	64	1	the	the	DET
crl-12556	64	2	data	datum	NOUN
crl-12556	64	3	is	be	AUX
crl-12556	64	4	adjusted	adjust	VERB
crl-12556	64	5	in	in	ADP
crl-12556	64	6	either	either	PRON
crl-12556	64	7	of	of	ADP
crl-12556	64	8	the	the	DET
crl-12556	64	9	following	following	ADJ
crl-12556	64	10	ways	way	NOUN
crl-12556	64	11	:	:	PUNCT
crl-12556	64	12	1	1	X
crl-12556	64	13	.	.	X
crl-12556	64	14	a	a	DET
crl-12556	64	15	measurement	measurement	NOUN
crl-12556	64	16	must	must	AUX
crl-12556	64	17	be	be	AUX
crl-12556	64	18	made	make	VERB
crl-12556	64	19	of	of	ADP
crl-12556	64	20	how	how	SCONJ
crl-12556	64	21	often	often	ADV
crl-12556	64	22	both	both	DET
crl-12556	64	23	phones	phone	NOUN
crl-12556	64	24	are	be	AUX
crl-12556	64	25	busy	busy	ADJ
crl-12556	64	26	,	,	PUNCT
crl-12556	64	27	and	and	CCONJ
crl-12556	64	28	how	how	SCONJ
crl-12556	64	29	often	often	ADV
crl-12556	64	30	both	both	DET
crl-12556	64	31	desks	desk	NOUN
crl-12556	64	32	have	have	VERB
crl-12556	64	33	sufficient	sufficient	ADJ
crl-12556	64	34	inperson	inperson	NOUN
crl-12556	64	35	inquirers	inquirer	NOUN
crl-12556	64	36	to	to	PART
crl-12556	64	37	discourage	discourage	VERB
crl-12556	64	38	further	further	ADJ
crl-12556	64	39	inquirers	inquirer	NOUN
crl-12556	64	40	.	.	PUNCT
crl-12556	65	1	2	2	X
crl-12556	65	2	.	.	X
crl-12556	65	3	the	the	DET
crl-12556	65	4	librarian	librarian	PROPN
crl-12556	65	5	must	must	AUX
crl-12556	65	6	estimate	estimate	VERB
crl-12556	65	7	these	these	DET
crl-12556	65	8	measurements	measurement	NOUN
crl-12556	65	9	.	.	PUNCT
crl-12556	66	1	the	the	DET
crl-12556	66	2	situation	situation	NOUN
crl-12556	66	3	dictated	dictate	VERB
crl-12556	66	4	the	the	DET
crl-12556	66	5	second	second	ADJ
crl-12556	66	6	choice	choice	NOUN
crl-12556	66	7	.	.	PUNCT
crl-12556	67	1	queue	queue	NOUN
crl-12556	67	2	lengths	length	NOUN
crl-12556	67	3	must	must	AUX
crl-12556	67	4	be	be	AUX
crl-12556	67	5	assumed	assume	VERB
crl-12556	67	6	(	(	PUNCT
crl-12556	67	7	infinity	infinity	NOUN
crl-12556	67	8	could	could	AUX
crl-12556	67	9	be	be	AUX
crl-12556	67	10	a	a	DET
crl-12556	67	11	choice	choice	NOUN
crl-12556	67	12	)	)	PUNCT
crl-12556	67	13	.	.	PUNCT
crl-12556	68	1	the	the	DET
crl-12556	68	2	librarian	librarian	PROPN
crl-12556	68	3	made	make	VERB
crl-12556	68	4	the	the	DET
crl-12556	68	5	following	follow	VERB
crl-12556	68	6	decisions	decision	NOUN
crl-12556	68	7	:	:	PUNCT
crl-12556	68	8	a.	a.	NOUN
crl-12556	68	9	in	in	ADP
crl-12556	68	10	-	-	PUNCT
crl-12556	68	11	person	person	NOUN
crl-12556	68	12	queue	queue	NOUN
crl-12556	68	13	length	length	NOUN
crl-12556	68	14	of	of	ADP
crl-12556	68	15	zero	zero	NUM
crl-12556	68	16	:	:	PUNCT
crl-12556	68	17	no	no	DET
crl-12556	68	18	more	more	ADJ
crl-12556	68	19	than	than	ADP
crl-12556	68	20	two	two	NUM
crl-12556	68	21	inquirers	inquirer	NOUN
crl-12556	68	22	will	will	AUX
crl-12556	68	23	be	be	AUX
crl-12556	68	24	at	at	ADP
crl-12556	68	25	the	the	DET
crl-12556	68	26	information	information	NOUN
crl-12556	68	27	desks	desk	NOUN
crl-12556	68	28	at	at	ADP
crl-12556	68	29	one	one	NUM
crl-12556	68	30	time	time	NOUN
crl-12556	68	31	.	.	PUNCT
crl-12556	69	1	0	0	NUM
crl-12556	69	2	0	0	NUM
crl-12556	69	3	0	0	NUM
crl-12556	69	4	0	0	NUM
crl-12556	69	5	0	0	NUM
crl-12556	69	6	0	0	NUM
crl-12556	69	7	phone	phone	NOUN
crl-12556	69	8	queue	queue	NOUN
crl-12556	69	9	length	length	NOUN
crl-12556	69	10	necessarily	necessarily	ADV
crl-12556	69	11	equals	equal	VERB
crl-12556	69	12	zero	zero	NUM
crl-12556	69	13	.	.	PUNCT
crl-12556	70	1	use	use	NOUN
crl-12556	70	2	of	of	ADP
crl-12556	70	3	a	a	DET
crl-12556	70	4	librarian	librarian	ADJ
crl-12556	70	5	/	/	SYM
crl-12556	70	6	consultant	consultant	NOUN
crl-12556	70	7	team	team	NOUN
crl-12556	70	8	i	i	NOUN
crl-12556	70	9	245	245	NUM
crl-12556	70	10	~0	~0	NUM
crl-12556	70	11	24	24	NUM
crl-12556	70	12	r----	r----	NOUN
crl-12556	70	13	,	,	PUNCT
crl-12556	70	14	i	i	PRON
crl-12556	71	1	i	i	PRON
crl-12556	71	2	i	i	PRON
crl-12556	72	1	i	i	PRON
crl-12556	72	2	i	i	PRON
crl-12556	72	3	i	i	PRON
crl-12556	72	4	'	'	VERB
crl-12556	72	5	-----	-----	PUNCT
crl-12556	72	6	!	!	PUNCT
crl-12556	73	1	i	i	PRON
crl-12556	73	2	i	i	PRON
crl-12556	74	1	i	i	PRON
crl-12556	74	2	i	i	PRON
crl-12556	75	1	i	i	PRON
crl-12556	75	2	i	i	PRON
crl-12556	76	1	i	i	PRON
crl-12556	76	2	i	i	VERB
crl-12556	77	1	i	i	PRON
crl-12556	77	2	~----~	~----~	PUNCT
crl-12556	77	3	~4~-'fji	~4~-'fji	PROPN
crl-12556	77	4	-----+	-----+	PROPN
crl-12556	77	5	0	0	NUM
crl-12556	78	1	+	+	NOUN
crl-12556	78	2	----~---~~----t---~---~---~---r-~---~----r----r---,----+-~r-~	----~---~~----t---~---~---~---r-~---~----r----r---,----+-~r-~	PROPN
crl-12556	78	3	0	0	NUM
crl-12556	78	4	histogram	histogram	NOUN
crl-12556	78	5	of	of	ADP
crl-12556	78	6	interarrival	interarrival	PROPN
crl-12556	78	7	times	times	PROPN
crl-12556	78	8	fig	fig	NOUN
crl-12556	78	9	.	.	PUNCT
crl-12556	79	1	2	2	NUM
crl-12556	79	2	b.	b.	PROPN
crl-12556	79	3	two	two	NUM
crl-12556	79	4	phones	phone	NOUN
crl-12556	79	5	are	be	AUX
crl-12556	79	6	in	in	ADP
crl-12556	79	7	use	use	NOUN
crl-12556	79	8	at	at	ADP
crl-12556	79	9	the	the	DET
crl-12556	79	10	same	same	ADJ
crl-12556	79	11	time	time	NOUN
crl-12556	79	12	approximately	approximately	ADV
crl-12556	79	13	three	three	NUM
crl-12556	79	14	times	time	NOUN
crl-12556	79	15	per	per	ADP
crl-12556	79	16	hour	hour	NOUN
crl-12556	79	17	.	.	PUNCT
crl-12556	80	1	c.	c.	NOUN
crl-12556	80	2	two	two	NUM
crl-12556	80	3	in	in	ADP
crl-12556	80	4	-	-	PUNCT
crl-12556	80	5	person	person	NOUN
crl-12556	80	6	inquirers	inquirer	NOUN
crl-12556	80	7	are	be	AUX
crl-12556	80	8	at	at	ADP
crl-12556	80	9	the	the	DET
crl-12556	80	10	desks	desk	NOUN
crl-12556	80	11	at	at	ADP
crl-12556	80	12	the	the	DET
crl-12556	80	13	same	same	ADJ
crl-12556	80	14	time	time	NOUN
crl-12556	80	15	approximately	approximately	ADV
crl-12556	80	16	two	two	NUM
crl-12556	80	17	times	time	NOUN
crl-12556	80	18	per	per	ADP
crl-12556	80	19	hour	hour	NOUN
crl-12556	80	20	.	.	PUNCT
crl-12556	81	1	the	the	DET
crl-12556	81	2	librarian	librarian	ADJ
crl-12556	81	3	and	and	CCONJ
crl-12556	81	4	consultant	consultant	NOUN
crl-12556	81	5	agreed	agree	VERB
crl-12556	81	6	that	that	SCONJ
crl-12556	81	7	if	if	SCONJ
crl-12556	81	8	decisions	decision	NOUN
crl-12556	81	9	b	b	NOUN
crl-12556	81	10	and	and	CCONJ
crl-12556	81	11	c	c	PROPN
crl-12556	81	12	were	be	AUX
crl-12556	81	13	to	to	PART
crl-12556	81	14	be	be	AUX
crl-12556	81	15	biased	bias	VERB
crl-12556	81	16	,	,	PUNCT
crl-12556	81	17	it	it	PRON
crl-12556	81	18	should	should	AUX
crl-12556	81	19	be	be	AUX
crl-12556	81	20	in	in	ADP
crl-12556	81	21	the	the	DET
crl-12556	81	22	direction	direction	NOUN
crl-12556	81	23	of	of	ADP
crl-12556	81	24	overestimating	overestimate	VERB
crl-12556	81	25	the	the	DET
crl-12556	81	26	load	load	NOUN
crl-12556	81	27	on	on	ADP
crl-12556	81	28	the	the	DET
crl-12556	81	29	system	system	NOUN
crl-12556	81	30	.	.	PUNCT
crl-12556	82	1	thus	thus	ADV
crl-12556	82	2	,	,	PUNCT
crl-12556	82	3	results	result	NOUN
crl-12556	82	4	using	use	VERB
crl-12556	82	5	such	such	ADJ
crl-12556	82	6	estimates	estimate	NOUN
crl-12556	82	7	would	would	AUX
crl-12556	82	8	be	be	AUX
crl-12556	82	9	conservative	conservative	ADJ
crl-12556	82	10	with	with	ADP
crl-12556	82	11	respect	respect	NOUN
crl-12556	82	12	to	to	ADP
crl-12556	82	13	decreasing	decrease	VERB
crl-12556	82	14	staffing	staffing	NOUN
crl-12556	82	15	at	at	ADP
crl-12556	82	16	the	the	DET
crl-12556	82	17	desks	desk	NOUN
crl-12556	82	18	.	.	PUNCT
crl-12556	83	1	with	with	ADP
crl-12556	83	2	the	the	DET
crl-12556	83	3	above	above	ADJ
crl-12556	83	4	decisions	decision	NOUN
crl-12556	83	5	and	and	CCONJ
crl-12556	83	6	using	use	VERB
crl-12556	83	7	discussion	discussion	NOUN
crl-12556	83	8	presented	present	VERB
crl-12556	83	9	in	in	ADP
crl-12556	83	10	morse	morse	PROPN
crl-12556	83	11	,	,	PUNCT
crl-12556	83	12	a	a	DET
crl-12556	83	13	relationship	relationship	NOUN
crl-12556	83	14	for	for	ADP
crl-12556	83	15	estin1ating	estin1ate	VERB
crl-12556	83	16	the	the	DET
crl-12556	83	17	actual	actual	ADJ
crl-12556	83	18	arrival	arrival	NOUN
crl-12556	83	19	rate	rate	NOUN
crl-12556	83	20	at	at	ADP
crl-12556	83	21	was	be	AUX
crl-12556	83	22	derived	derive	VERB
crl-12556	83	23	.	.	PUNCT
crl-12556	84	1	a	a	DET
crl-12556	84	2	at	at	ADP
crl-12556	84	3	(	(	PUNCT
crl-12556	84	4	1	1	NUM
crl-12556	84	5	frequency	frequency	NOUN
crl-12556	84	6	of	of	ADP
crl-12556	84	7	full	full	ADJ
crl-12556	84	8	queue	queue	NOUN
crl-12556	84	9	)	)	PUNCT
crl-12556	84	10	(	(	PUNCT
crl-12556	84	11	1	1	X
crl-12556	84	12	)	)	PUNCT
crl-12556	85	1	p.	p.	NOUN
crl-12556	85	2	using	use	VERB
crl-12556	85	3	(	(	PUNCT
crl-12556	85	4	1	1	X
crl-12556	85	5	)	)	PUNCT
crl-12556	85	6	the	the	DET
crl-12556	85	7	data	data	NOUN
crl-12556	85	8	becomes	become	VERB
crl-12556	85	9	(	(	PUNCT
crl-12556	85	10	subscript	subscript	PROPN
crl-12556	85	11	t	t	PROPN
crl-12556	85	12	dropped	drop	VERB
crl-12556	85	13	for	for	ADP
crl-12556	85	14	convenience	convenience	NOUN
crl-12556	85	15	)	)	PUNCT
crl-12556	85	16	:	:	PUNCT
crl-12556	85	17	at	at	ADP
crl-12556	85	18	0.136	0.136	NUM
crl-12556	85	19	a2	a2	PROPN
crl-12556	85	20	0.096	0.096	NUM
crl-12556	85	21	p-1	p-1	NOUN
crl-12556	85	22	0.331	0.331	NUM
crl-12556	85	23	jl-2	jl-2	CCONJ
crl-12556	86	1	=	=	NOUN
crl-12556	86	2	0.641	0.641	NUM
crl-12556	86	3	with	with	ADP
crl-12556	86	4	these	these	DET
crl-12556	86	5	numerics	numeric	NOUN
crl-12556	86	6	,	,	PUNCT
crl-12556	86	7	the	the	DET
crl-12556	86	8	system	system	NOUN
crl-12556	86	9	utilization	utilization	NOUN
crl-12556	86	10	p	p	NOUN
crl-12556	86	11	and	and	CCONJ
crl-12556	86	12	average	average	ADJ
crl-12556	86	13	idle	idle	ADJ
crl-12556	86	14	period	period	NOUN
crl-12556	86	15	1/	1/	NUM
crl-12556	86	16	a	a	PRON
crl-12556	86	17	can	can	AUX
crl-12556	86	18	be	be	AUX
crl-12556	86	19	estimated	estimate	VERB
crl-12556	86	20	.	.	PUNCT
crl-12556	87	1	system	system	NOUN
crl-12556	87	2	utilization	utilization	NOUN
crl-12556	87	3	is	be	AUX
crl-12556	87	4	the	the	DET
crl-12556	87	5	percentage	percentage	NOUN
crl-12556	87	6	of	of	ADP
crl-12556	87	7	time	time	NOUN
crl-12556	87	8	the	the	DET
crl-12556	87	9	system	system	NOUN
crl-12556	87	10	is	be	AUX
crl-12556	87	11	busy	busy	ADJ
crl-12556	87	12	and	and	CCONJ
crl-12556	87	13	is	be	AUX
crl-12556	87	14	given	give	VERB
crl-12556	87	15	by	by	ADP
crl-12556	87	16	a	a	DET
crl-12556	87	17	p	p	NOUN
crl-12556	87	18	=	=	NOUN
crl-12556	87	19	2p	2p	NOUN
crl-12556	87	20	.	.	PUNCT
crl-12556	88	1	(	(	PUNCT
crl-12556	88	2	for	for	ADP
crl-12556	88	3	two	two	NUM
crl-12556	88	4	servers	server	NOUN
crl-12556	88	5	)	)	PUNCT
crl-12556	88	6	.	.	PUNCT
crl-12556	89	1	(	(	PUNCT
crl-12556	89	2	2	2	X
crl-12556	89	3	)	)	PUNCT
crl-12556	89	4	a	a	PRON
crl-12556	89	5	is	be	AUX
crl-12556	89	6	the	the	DET
crl-12556	89	7	total	total	ADJ
crl-12556	89	8	inquiry	inquiry	NOUN
crl-12556	89	9	rate	rate	NOUN
crl-12556	89	10	given	give	VERB
crl-12556	89	11	by	by	ADP
crl-12556	89	12	a	a	DET
crl-12556	89	13	=	=	X
crl-12556	89	14	at	at	ADP
crl-12556	89	15	+	+	ADJ
crl-12556	89	16	a2	a2	PROPN
crl-12556	89	17	=	=	SYM
crl-12556	89	18	0.232	0.232	NUM
crl-12556	89	19	,	,	PUNCT
crl-12556	89	20	(	(	PUNCT
crl-12556	89	21	3	3	X
crl-12556	89	22	)	)	PUNCT
crl-12556	89	23	and	and	CCONJ
crl-12556	89	24	p.	p.	NOUN
crl-12556	89	25	is	be	AUX
crl-12556	89	26	the	the	DET
crl-12556	89	27	average	average	ADJ
crl-12556	89	28	service	service	NOUN
crl-12556	89	29	rate	rate	NOUN
crl-12556	89	30	given	give	VERB
crl-12556	89	31	by	by	ADP
crl-12556	89	32	p.	p.	NOUN
crl-12556	89	33	=	=	PUNCT
crl-12556	90	1	(	(	PUNCT
crl-12556	90	2	at	at	ADP
crl-12556	90	3	~	~	PUNCT
crl-12556	90	4	a2	a2	PROPN
crl-12556	90	5	)	)	PUNCT
crl-12556	90	6	p.	p.	NOUN
crl-12556	91	1	+	+	CCONJ
crl-12556	91	2	(	(	PUNCT
crl-12556	91	3	at	at	ADP
crl-12556	91	4	~	~	PUNCT
crl-12556	91	5	a2	a2	PROPN
crl-12556	91	6	)	)	PUNCT
crl-12556	91	7	jl-2	jl-2	PUNCT
crl-12556	91	8	=	=	NOUN
crl-12556	91	9	0.459	0.459	NUM
crl-12556	91	10	.	.	PUNCT
crl-12556	92	1	(	(	PUNCT
crl-12556	92	2	4	4	X
crl-12556	92	3	)	)	PUNCT
crl-12556	92	4	combining	combine	VERB
crl-12556	92	5	(	(	PUNCT
crl-12556	92	6	2	2	NUM
crl-12556	92	7	)	)	PUNCT
crl-12556	92	8	through	through	ADP
crl-12556	92	9	(	(	PUNCT
crl-12556	92	10	4	4	NUM
crl-12556	92	11	)	)	PUNCT
crl-12556	92	12	,	,	PUNCT
crl-12556	92	13	p	p	NOUN
crl-12556	92	14	equals	equal	VERB
crl-12556	92	15	0.253	0.253	NUM
crl-12556	92	16	,	,	PUNCT
crl-12556	92	17	which	which	PRON
crl-12556	92	18	means	mean	VERB
crl-12556	92	19	that	that	SCONJ
crl-12556	92	20	75	75	NUM
crl-12556	92	21	percent	percent	NOUN
crl-12556	92	22	of	of	ADP
crl-12556	92	23	the	the	DET
crl-12556	92	24	time	time	NOUN
crl-12556	92	25	neither	neither	DET
crl-12556	92	26	desk	desk	NOUN
crl-12556	92	27	is	be	AUX
crl-12556	92	28	servicing	service	VERB
crl-12556	92	29	any	any	DET
crl-12556	92	30	246	246	NUM
crl-12556	92	31	i	i	PROPN
crl-12556	92	32	college	college	PROPN
crl-12556	92	33	&	&	CCONJ
crl-12556	92	34	research	research	PROPN
crl-12556	92	35	libraries	library	NOUN
crl-12556	92	36	•	•	ADV
crl-12556	92	37	september	september	PROPN
crl-12556	92	38	1973	1973	NUM
crl-12556	92	39	7	7	NUM
crl-12556	92	40	.s	.s	NOUN
crl-12556	92	41	;	;	PUNCT
crl-12556	92	42	,	,	PUNCT
crl-12556	92	43	(	(	PUNCT
crl-12556	92	44	-t	-t	X
crl-12556	92	45	)	)	PUNCT
crl-12556	92	46	s£rvtc£	s£rvtc£	NOUN
crl-12556	92	47	1imi	1imi	NUM
crl-12556	92	48	!	!	PUNCT
crl-12556	92	49	.	.	PUNCT
crl-12556	93	1	.di3tiuau110hs	.di3tiuau110hs	PUNCT
crl-12556	94	1	----in	----in	ADJ
crl-12556	94	2	-	-	PUNCT
crl-12556	94	3	person	person	NOUN
crl-12556	94	4	-phoh£	-phoh£	ADP
crl-12556	94	5	0	0	NUM
crl-12556	94	6	~0	~0	NOUN
crl-12556	94	7	;	;	PUNCT
crl-12556	94	8	,	,	PUNCT
crl-12556	94	9	=	=	PUNCT
crl-12556	95	1	i	i	PRON
crl-12556	95	2	a/	a/	VERB
crl-12556	95	3	c	c	PROPN
crl-12556	95	4	t	t	PROPN
crl-12556	95	5	>	>	X
crl-12556	95	6	c1	c1	PROPN
crl-12556	95	7	t.	t.	PROPN
crl-12556	95	8	a	a	NOUN
crl-12556	95	9	)	)	PUNCT
crl-12556	96	1	o	o	NOUN
crl-12556	96	2	'	'	NUM
crl-12556	96	3	o	o	NOUN
crl-12556	96	4	'	'	PUNCT
crl-12556	96	5	,	,	PUNCT
crl-12556	96	6	,	,	PUNCT
crl-12556	96	7	~7~0	~7~0	PROPN
crl-12556	96	8	(	(	PUNCT
crl-12556	96	9	f.)•lhtijwtrwal	f.)•lhtijwtrwal	NOUN
crl-12556	96	10	tm£	tm£	PROPN
crl-12556	96	11	distributions	distribution	NOUN
crl-12556	96	12	..........	..........	PUNCT
crl-12556	97	1	---in	---in	INTJ
crl-12556	97	2	-	-	PUNCT
crl-12556	97	3	p£r.soh	p£r.soh	NOUN
crl-12556	97	4	....	....	PUNCT
crl-12556	97	5	....	....	PUNCT
crl-12556	98	1	....	....	PUNCT
crl-12556	99	1	_	_	PUNCT
crl-12556	99	2	-a	-a	X
crl-12556	99	3	.	.	PUNCT
crl-12556	99	4	.......	.......	PUNCT
crl-12556	99	5	..........	..........	PUNCT
crl-12556	100	1	r~	r~	PROPN
crl-12556	100	2	.....	.....	PUNCT
crl-12556	100	3	..........	..........	PUNCT
crl-12556	100	4	.........	.........	PUNCT
crl-12556	101	1	-	-	PUNCT
crl-12556	101	2	........	........	PUNCT
crl-12556	102	1	_	_	DET
crl-12556	102	2	40	40	NUM
crl-12556	102	3	service	service	NOUN
crl-12556	102	4	and	and	CCONJ
crl-12556	102	5	interarrival	interarrival	ADJ
crl-12556	102	6	time	time	NOUN
crl-12556	102	7	distributions	distribution	NOUN
crl-12556	102	8	fig	fig	NOUN
crl-12556	102	9	.	.	PUNCT
crl-12556	103	1	3	3	NUM
crl-12556	103	2	type	type	NOUN
crl-12556	103	3	of	of	ADP
crl-12556	103	4	inquirer	inquirer	NOUN
crl-12556	103	5	.	.	PUNCT
crl-12556	104	1	the	the	DET
crl-12556	104	2	average	average	ADJ
crl-12556	104	3	period	period	NOUN
crl-12556	104	4	that	that	PRON
crl-12556	104	5	this	this	DET
crl-12556	104	6	idle	idle	ADJ
crl-12556	104	7	situation	situation	NOUN
crl-12556	104	8	exists	exist	VERB
crl-12556	104	9	is	be	AUX
crl-12556	104	10	4.3	4.3	NUM
crl-12556	104	11	·	·	SYM
crl-12556	104	12	minutes	minute	NOUN
crl-12556	104	13	.	.	PUNCT
crl-12556	105	1	for	for	ADP
crl-12556	105	2	the	the	DET
crl-12556	105	3	purpose	purpose	NOUN
crl-12556	105	4	of	of	ADP
crl-12556	105	5	comparison	comparison	NOUN
crl-12556	105	6	,	,	PUNCT
crl-12556	105	7	if	if	SCONJ
crl-12556	105	8	there	there	PRON
crl-12556	105	9	were	be	VERB
crl-12556	105	10	only	only	ADV
crl-12556	105	11	one	one	NUM
crl-12556	105	12	librarian	librarian	NOUN
crl-12556	105	13	on	on	ADP
crl-12556	105	14	duty	duty	NOUN
crl-12556	105	15	during	during	ADP
crl-12556	105	16	this	this	DET
crl-12556	105	17	period	period	NOUN
crl-12556	105	18	,	,	PUNCT
crl-12556	105	19	then	then	ADV
crl-12556	105	20	p	p	X
crl-12556	105	21	=	=	NOUN
crl-12556	105	22	=	=	X
crl-12556	105	23	~	~	PUNCT
crl-12556	105	24	=	=	SYM
crl-12556	105	25	=	=	SYM
crl-12556	105	26	0.506	0.506	NUM
crl-12556	105	27	.	.	PUNCT
crl-12556	106	1	(	(	PUNCT
crl-12556	106	2	5	5	NUM
crl-12556	106	3	)	)	PUNCT
crl-12556	106	4	p.	p.	NOUN
crl-12556	106	5	:	:	PUNCT
crl-12556	107	1	nlorse	nlorse	NOUN
crl-12556	107	2	suggests	suggest	VERB
crl-12556	107	3	that	that	SCONJ
crl-12556	107	4	p	p	X
crl-12556	107	5	<	<	X
crl-12556	107	6	0.667	0.667	NUM
crl-12556	107	7	will	will	AUX
crl-12556	107	8	yield	yield	VERB
crl-12556	107	9	library	library	NOUN
crl-12556	107	10	service	service	NOUN
crl-12556	107	11	that	that	PRON
crl-12556	107	12	will	will	AUX
crl-12556	107	13	not	not	PART
crl-12556	107	14	cause	cause	VERB
crl-12556	107	15	excessive	excessive	ADJ
crl-12556	107	16	delays	delay	NOUN
crl-12556	107	17	.	.	PUNCT
crl-12556	108	1	thus	thus	ADV
crl-12556	108	2	,	,	PUNCT
crl-12556	108	3	one	one	NUM
crl-12556	108	4	librarian	librarian	NOUN
crl-12556	108	5	would	would	AUX
crl-12556	108	6	be	be	AUX
crl-12556	108	7	sufficient	sufficient	ADJ
crl-12556	108	8	during	during	ADP
crl-12556	108	9	the	the	DET
crl-12556	108	10	period	period	NOUN
crl-12556	108	11	analyzed	analyze	VERB
crl-12556	108	12	.	.	PUNCT
crl-12556	109	1	the	the	DET
crl-12556	109	2	single	single	ADJ
crl-12556	109	3	librarian	librarian	NOUN
crl-12556	109	4	will	will	AUX
crl-12556	109	5	be	be	AUX
crl-12556	109	6	much	much	ADV
crl-12556	109	7	busier	busy	ADJ
crl-12556	109	8	than	than	ADP
crl-12556	109	9	with	with	ADP
crl-12556	109	10	two	two	NUM
crl-12556	109	11	librarians	librarian	NOUN
crl-12556	109	12	on	on	ADP
crl-12556	109	13	duty	duty	NOUN
crl-12556	109	14	.	.	PUNCT
crl-12556	110	1	however	however	ADV
crl-12556	110	2	,	,	PUNCT
crl-12556	110	3	if	if	SCONJ
crl-12556	110	4	the	the	DET
crl-12556	110	5	total	total	ADJ
crl-12556	110	6	staff	staff	NOUN
crl-12556	110	7	is	be	AUX
crl-12556	110	8	tnaintained	tnaintaine	VERB
crl-12556	110	9	at	at	ADP
crl-12556	110	10	its	its	PRON
crl-12556	110	11	current	current	ADJ
crl-12556	110	12	size	size	NOUN
crl-12556	110	13	,	,	PUNCT
crl-12556	110	14	each	each	DET
crl-12556	110	15	librarian	librarian	NOUN
crl-12556	110	16	would	would	AUX
crl-12556	110	17	spend	spend	VERB
crl-12556	110	18	over	over	ADP
crl-12556	110	19	30	30	NUM
crl-12556	110	20	percent	percent	NOUN
crl-12556	110	21	less	less	ADJ
crl-12556	110	22	time	time	NOUN
crl-12556	110	23	at	at	ADP
crl-12556	110	24	the	the	DET
crl-12556	110	25	information	information	NOUN
crl-12556	110	26	desks	desk	NOUN
crl-12556	110	27	.	.	PUNCT
crl-12556	111	1	these	these	DET
crl-12556	111	2	results	result	NOUN
crl-12556	111	3	pointed	point	VERB
crl-12556	111	4	toward	toward	ADP
crl-12556	111	5	further	further	ADJ
crl-12556	111	6	applications	application	NOUN
crl-12556	111	7	of	of	ADP
crl-12556	111	8	systems	system	NOUN
crl-12556	111	9	analysis	analysis	NOUN
crl-12556	111	10	data	datum	NOUN
crl-12556	111	11	.	.	PUNCT
crl-12556	112	1	in	in	ADP
crl-12556	112	2	addition	addition	NOUN
crl-12556	112	3	to	to	ADP
crl-12556	112	4	data	data	PROPN
crl-12556	112	5	collection	collection	NOUN
crl-12556	112	6	,	,	PUNCT
crl-12556	112	7	the	the	DET
crl-12556	112	8	librarian	librarian	NOUN
crl-12556	112	9	was	be	AUX
crl-12556	112	10	interested	interested	ADJ
crl-12556	112	11	in	in	ADP
crl-12556	112	12	other	other	ADJ
crl-12556	112	13	models	model	NOUN
crl-12556	112	14	that	that	PRON
crl-12556	112	15	might	might	AUX
crl-12556	112	16	yield	yield	VERB
crl-12556	112	17	more	more	ADJ
crl-12556	112	18	information	information	NOUN
crl-12556	112	19	about	about	ADP
crl-12556	112	20	the	the	DET
crl-12556	112	21	system	system	NOUN
crl-12556	112	22	.	.	PUNCT
crl-12556	113	1	a	a	DET
crl-12556	113	2	markov	markov	NOUN
crl-12556	113	3	model	model	NOUN
crl-12556	113	4	was	be	AUX
crl-12556	113	5	discussed	discuss	VERB
crl-12556	113	6	.	.	PUNCT
crl-12556	114	1	6	6	NUM
crl-12556	114	2	the	the	DET
crl-12556	114	3	following	follow	VERB
crl-12556	114	4	markov	markov	NOUN
crl-12556	114	5	model	model	NOUN
crl-12556	114	6	was	be	AUX
crl-12556	114	7	proposed	propose	VERB
crl-12556	114	8	for	for	ADP
crl-12556	114	9	further	further	ADJ
crl-12556	114	10	study	study	NOUN
crl-12556	114	11	of	of	ADP
crl-12556	114	12	the	the	DET
crl-12556	114	13	information	information	NOUN
crl-12556	114	14	desks	desk	NOUN
crl-12556	114	15	system	system	NOUN
crl-12556	114	16	.	.	PUNCT
crl-12556	115	1	the	the	DET
crl-12556	115	2	possible	possible	ADJ
crl-12556	115	3	states	state	NOUN
crl-12556	115	4	of	of	ADP
crl-12556	115	5	the	the	DET
crl-12556	115	6	system	system	NOUN
crl-12556	115	7	are	be	AUX
crl-12556	115	8	listed	list	VERB
crl-12556	115	9	in	in	ADP
crl-12556	115	10	this	this	DET
crl-12556	115	11	markov	markov	NOUN
crl-12556	115	12	model	model	NOUN
crl-12556	115	13	:	:	PUNCT
crl-12556	115	14	j	j	PROPN
crl-12556	115	15	use	use	NOUN
crl-12556	115	16	of	of	ADP
crl-12556	115	17	a	a	DET
crl-12556	115	18	librarian	librarian	ADJ
crl-12556	115	19	/	/	SYM
crl-12556	115	20	consultant	consultant	NOUN
crl-12556	115	21	team	team	NOUN
crl-12556	115	22	i	i	PRON
crl-12556	115	23	247	247	NUM
crl-12556	115	24	a	a	DET
crl-12556	115	25	markov	markov	NOUN
crl-12556	115	26	model	model	NOUN
crl-12556	115	27	of	of	ADP
crl-12556	115	28	the	the	DET
crl-12556	115	29	information	information	NOUN
crl-12556	115	30	desks	desk	NOUN
crl-12556	115	31	system	system	NOUN
crl-12556	115	32	fig	fig	NOUN
crl-12556	115	33	.	.	PUNCT
crl-12556	116	1	4	4	NUM
crl-12556	116	2	state	state	NOUN
crl-12556	116	3	1	1	NUM
crl-12556	116	4	2	2	NUM
crl-12556	116	5	3	3	NUM
crl-12556	116	6	4	4	NUM
crl-12556	116	7	5	5	NUM
crl-12556	116	8	6	6	NUM
crl-12556	116	9	7	7	NUM
crl-12556	116	10	8	8	NUM
crl-12556	116	11	9	9	NUM
crl-12556	116	12	phones	phone	NOUN
crl-12556	116	13	in	in	ADP
crl-12556	116	14	use	use	NOUN
crl-12556	116	15	0	0	NUM
crl-12556	116	16	0	0	NUM
crl-12556	116	17	0	0	NUM
crl-12556	116	18	1	1	NUM
crl-12556	116	19	1	1	NUM
crl-12556	116	20	1	1	NUM
crl-12556	116	21	2	2	NUM
crl-12556	116	22	2	2	NUM
crl-12556	116	23	2	2	NUM
crl-12556	116	24	in	in	ADP
crl-12556	116	25	-	-	PUNCT
crl-12556	116	26	person	person	NOUN
crl-12556	116	27	inquirers	inquirer	NOUN
crl-12556	116	28	0	0	NUM
crl-12556	116	29	1	1	NUM
crl-12556	116	30	2	2	NUM
crl-12556	116	31	0	0	NUM
crl-12556	116	32	1	1	NUM
crl-12556	116	33	2	2	NUM
crl-12556	116	34	0	0	NUM
crl-12556	116	35	1	1	NUM
crl-12556	116	36	2	2	NUM
crl-12556	116	37	the	the	DET
crl-12556	116	38	model	model	NOUN
crl-12556	116	39	requires	require	VERB
crl-12556	116	40	the	the	DET
crl-12556	116	41	probabilities	probability	NOUN
crl-12556	116	42	of	of	ADP
crl-12556	116	43	a	a	DET
crl-12556	116	44	transition	transition	NOUN
crl-12556	116	45	from	from	ADP
crl-12556	116	46	one	one	NUM
crl-12556	116	47	state	state	NOUN
crl-12556	116	48	to	to	ADP
crl-12556	116	49	another	another	PRON
crl-12556	116	50	in	in	ADP
crl-12556	116	51	a	a	DET
crl-12556	116	52	time	time	NOUN
crl-12556	116	53	interval	interval	NOUN
crl-12556	116	54	~t	~t	PUNCT
crl-12556	116	55	.	.	PUNCT
crl-12556	117	1	as	as	SCONJ
crl-12556	117	2	exponential	exponential	ADJ
crl-12556	117	3	service	service	NOUN
crl-12556	117	4	times	time	NOUN
crl-12556	117	5	and	and	CCONJ
crl-12556	117	6	interarrival	interarrival	PROPN
crl-12556	117	7	times	time	NOUN
crl-12556	117	8	have	have	AUX
crl-12556	117	9	been	be	AUX
crl-12556	117	10	implicitly	implicitly	ADV
crl-12556	117	11	assumed	assume	VERB
crl-12556	117	12	,	,	PUNCT
crl-12556	117	13	it	it	PRON
crl-12556	117	14	is	be	AUX
crl-12556	117	15	known	know	VERB
crl-12556	117	16	that	that	SCONJ
crl-12556	117	17	at	at	ADP
crl-12556	117	18	most	most	ADV
crl-12556	117	19	one	one	NUM
crl-12556	117	20	phone	phone	NOUN
crl-12556	117	21	call	call	NOUN
crl-12556	117	22	and	and	CCONJ
crl-12556	117	23	one	one	NUM
crl-12556	117	24	inperson	inperson	NOUN
crl-12556	117	25	inquiry	inquiry	NOUN
crl-12556	117	26	can	can	AUX
crl-12556	117	27	occur	occur	VERB
crl-12556	117	28	in	in	ADP
crl-12556	117	29	~t	~t	NUM
crl-12556	117	30	.	.	PUNCT
crl-12556	118	1	using	use	VERB
crl-12556	118	2	this	this	DET
crl-12556	118	3	property	property	NOUN
crl-12556	118	4	,	,	PUNCT
crl-12556	118	5	the	the	DET
crl-12556	118	6	markov	markov	NOUN
crl-12556	118	7	model	model	NOUN
crl-12556	118	8	is	be	AUX
crl-12556	118	9	illustrated	illustrate	VERB
crl-12556	118	10	in	in	ADP
crl-12556	118	11	figure	figure	NOUN
crl-12556	118	12	4	4	NUM
crl-12556	118	13	.	.	PUNCT
crl-12556	119	1	the	the	DET
crl-12556	119	2	lines	line	NOUN
crl-12556	119	3	with	with	ADP
crl-12556	119	4	arrows	arrow	NOUN
crl-12556	119	5	represent	represent	VERB
crl-12556	119	6	transitions	transition	NOUN
crl-12556	119	7	between	between	ADP
crl-12556	119	8	states	state	NOUN
crl-12556	119	9	.	.	PUNCT
crl-12556	120	1	note	note	VERB
crl-12556	120	2	that	that	SCONJ
crl-12556	120	3	some	some	DET
crl-12556	120	4	transitions	transition	NOUN
crl-12556	120	5	are	be	AUX
crl-12556	120	6	not	not	PART
crl-12556	120	7	possible	possible	ADJ
crl-12556	120	8	.	.	PUNCT
crl-12556	121	1	the	the	DET
crl-12556	121	2	probabilities	probability	NOUN
crl-12556	121	3	of	of	ADP
crl-12556	121	4	a	a	DET
crl-12556	121	5	transition	transition	NOUN
crl-12556	121	6	can	can	AUX
crl-12556	121	7	be	be	AUX
crl-12556	121	8	more	more	ADV
crl-12556	121	9	conveniently	conveniently	ADV
crl-12556	121	10	represented	represent	VERB
crl-12556	121	11	with	with	ADP
crl-12556	121	12	the	the	DET
crl-12556	121	13	following	follow	VERB
crl-12556	121	14	transition	transition	NOUN
crl-12556	121	15	matrix	matrix	NOUN
crl-12556	121	16	.	.	PUNCT
crl-12556	122	1	1	1	NUM
crl-12556	122	2	2	2	NUM
crl-12556	122	3	3	3	NUM
crl-12556	122	4	4	4	NUM
crl-12556	122	5	5	5	NUM
crl-12556	122	6	6	6	NUM
crl-12556	122	7	7	7	NUM
crl-12556	122	8	8	8	NUM
crl-12556	122	9	9	9	NUM
crl-12556	122	10	lpu	lpu	NOUN
crl-12556	122	11	p12	p12	NOUN
crl-12556	122	12	pta	pta	PROPN
crl-12556	122	13	pu	pu	PROPN
crl-12556	122	14	p	p	PROPN
crl-12556	122	15	1s	1s	NUM
crl-12556	122	16	0	0	NUM
crl-12556	122	17	p11	p11	NOUN
crl-12556	122	18	0	0	NUM
crl-12556	122	19	0	0	NUM
crl-12556	122	20	1	1	NUM
crl-12556	122	21	i	i	PRON
crl-12556	122	22	p21	p21	NOUN
crl-12556	122	23	p22	p22	NOUN
crl-12556	122	24	p23	p23	NOUN
crl-12556	122	25	p24	p24	NOUN
crl-12556	122	26	,	,	PUNCT
crl-12556	122	27	p25	p25	NOUN
crl-12556	122	28	p26	p26	NOUN
crl-12556	122	29	0	0	NUM
crl-12556	122	30	p28	p28	NOUN
crl-12556	122	31	0	0	NUM
crl-12556	122	32	2	2	NUM
crl-12556	122	33	0	0	NUM
crl-12556	122	34	p	p	NOUN
crl-12556	122	35	a2	a2	PROPN
crl-12556	122	36	p33	p33	NOUN
crl-12556	122	37	0	0	NUM
crl-12556	122	38	pa5	pa5	ADJ
crl-12556	122	39	p36	p36	NOUN
crl-12556	122	40	0	0	NUM
crl-12556	122	41	0	0	NUM
crl-12556	123	1	p	p	NOUN
crl-12556	123	2	ao	ao	PROPN
crl-12556	123	3	3	3	NUM
crl-12556	123	4	pu	pu	PROPN
crl-12556	123	5	p	p	PROPN
crl-12556	123	6	42	42	NUM
crl-12556	123	7	0	0	NUM
crl-12556	124	1	p	p	DET
crl-12556	124	2	«	«	PUNCT
crl-12556	124	3	p45	p45	PROPN
crl-12556	124	4	p4,e	p4,e	PROPN
crl-12556	124	5	p47	p47	PROPN
crl-12556	124	6	p	p	NOUN
crl-12556	124	7	4s	4s	NUM
crl-12556	124	8	0	0	NUM
crl-12556	124	9	4	4	NUM
crl-12556	124	10	p51	p51	NOUN
crl-12556	124	11	p	p	NOUN
crl-12556	124	12	52	52	NUM
crl-12556	124	13	p53	p53	NOUN
crl-12556	124	14	pm	pm	NOUN
crl-12556	124	15	poo	poo	NOUN
crl-12556	124	16	p56	p56	NOUN
crl-12556	124	17	p	p	PROPN
crl-12556	124	18	s7	s7	NOUN
crl-12556	124	19	p58	p58	NOUN
crl-12556	124	20	p59	p59	NOUN
crl-12556	124	21	5	5	NUM
crl-12556	124	22	(	(	PUNCT
crl-12556	124	23	6	6	NUM
crl-12556	124	24	)	)	PUNCT
crl-12556	124	25	0	0	NUM
crl-12556	125	1	ps2	ps2	PROPN
crl-12556	125	2	p63	p63	PROPN
crl-12556	125	3	0	0	NUM
crl-12556	125	4	p65	p65	NOUN
crl-12556	125	5	pse	pse	NOUN
crl-12556	125	6	0	0	NUM
crl-12556	125	7	pes	pes	PROPN
crl-12556	125	8	pso	pso	NOUN
crl-12556	125	9	6	6	NUM
crl-12556	125	10	0	0	NUM
crl-12556	125	11	0	0	NUM
crl-12556	125	12	0	0	NUM
crl-12556	125	13	p14	p14	NOUN
crl-12556	125	14	,	,	PUNCT
crl-12556	125	15	p1s	p1	NOUN
crl-12556	125	16	0	0	NUM
crl-12556	125	17	p11	p11	ADJ
crl-12556	125	18	p1s	p1	NOUN
crl-12556	125	19	p1o	p1o	ADP
crl-12556	125	20	7	7	NUM
crl-12556	125	21	0	0	NUM
crl-12556	125	22	0	0	NUM
crl-12556	125	23	0	0	NUM
crl-12556	125	24	p84	p84	PROPN
crl-12556	125	25	ps5	ps5	PROPN
crl-12556	125	26	p86	p86	PROPN
crl-12556	125	27	ps1	ps1	PROPN
crl-12556	125	28	pss	pss	PROPN
crl-12556	125	29	pso	pso	PROPN
crl-12556	125	30	8	8	NUM
crl-12556	125	31	2	2	NUM
crl-12556	125	32	0	0	NUM
crl-12556	125	33	0	0	NUM
crl-12556	125	34	0	0	NUM
crl-12556	126	1	po5	po5	PROPN
crl-12556	126	2	p	p	NOUN
crl-12556	127	1	oo	oo	INTJ
crl-12556	127	2	0	0	NUM
crl-12556	127	3	pos	pos	NOUN
crl-12556	127	4	p	p	NOUN
crl-12556	127	5	oo	oo	ADJ
crl-12556	127	6	9	9	NUM
crl-12556	127	7	248	248	NUM
crl-12556	127	8	i	i	PROPN
crl-12556	127	9	college	college	PROPN
crl-12556	127	10	&	&	CCONJ
crl-12556	127	11	research	research	PROPN
crl-12556	127	12	libraries	library	NOUN
crl-12556	127	13	•	•	ADV
crl-12556	127	14	september	september	PROPN
crl-12556	127	15	1973	1973	NUM
crl-12556	127	16	where	where	SCONJ
crl-12556	127	17	p1j	p1j	PROPN
crl-12556	127	18	=	=	SYM
crl-12556	127	19	probability	probability	NOUN
crl-12556	127	20	of	of	ADP
crl-12556	127	21	a	a	DET
crl-12556	127	22	transition	transition	NOUN
crl-12556	127	23	from	from	ADP
crl-12556	127	24	state	state	NOUN
crl-12556	127	25	i	i	PRON
crl-12556	127	26	to	to	AUX
crl-12556	127	27	state	state	VERB
crl-12556	127	28	j	j	PROPN
crl-12556	127	29	in	in	ADP
crl-12556	127	30	time	time	NOUN
crl-12556	127	31	~t	~t	PUNCT
crl-12556	127	32	.	.	PUNCT
crl-12556	128	1	the	the	DET
crl-12556	128	2	zeroes	zero	NOUN
crl-12556	128	3	in	in	ADP
crl-12556	128	4	the	the	DET
crl-12556	128	5	above	above	ADJ
crl-12556	128	6	matrix	matrix	NOUN
crl-12556	128	7	came	come	VERB
crl-12556	128	8	from	from	ADP
crl-12556	128	9	the	the	DET
crl-12556	128	10	following	follow	VERB
crl-12556	128	11	facts	fact	NOUN
crl-12556	128	12	:	:	PUNCT
crl-12556	128	13	a.	a.	NOUN
crl-12556	128	14	no	no	ADV
crl-12556	128	15	more	more	ADJ
crl-12556	128	16	than	than	ADP
crl-12556	128	17	two	two	NUM
crl-12556	128	18	service	service	NOUN
crl-12556	128	19	operations	operation	NOUN
crl-12556	128	20	can	can	AUX
crl-12556	128	21	be	be	AUX
crl-12556	128	22	completed	complete	VERB
crl-12556	128	23	during	during	ADP
crl-12556	128	24	~t	~t	PROPN
crl-12556	128	25	.	.	PUNCT
crl-12556	129	1	b.	b.	PROPN
crl-12556	130	1	no	no	DET
crl-12556	130	2	more	more	ADJ
crl-12556	130	3	than	than	ADP
crl-12556	130	4	two	two	NUM
crl-12556	130	5	inquiries	inquiry	NOUN
crl-12556	130	6	(	(	PUNCT
crl-12556	130	7	one	one	NUM
crl-12556	130	8	phone	phone	NOUN
crl-12556	130	9	,	,	PUNCT
crl-12556	130	10	one	one	NUM
crl-12556	130	11	in	in	ADP
crl-12556	130	12	-	-	PUNCT
crl-12556	130	13	person	person	NOUN
crl-12556	130	14	)	)	PUNCT
crl-12556	130	15	can	can	AUX
crl-12556	130	16	occur	occur	VERB
crl-12556	130	17	during	during	ADP
crl-12556	130	18	~t	~t	PRON
crl-12556	130	19	.	.	PUNCT
crl-12556	131	1	if	if	SCONJ
crl-12556	131	2	this	this	DET
crl-12556	131	3	study	study	NOUN
crl-12556	131	4	were	be	AUX
crl-12556	131	5	pursued	pursue	VERB
crl-12556	131	6	further	far	ADV
crl-12556	131	7	the	the	DET
crl-12556	131	8	pi	pi	NOUN
crl-12556	131	9	/	/	SYM
crl-12556	131	10	s	s	PART
crl-12556	131	11	could	could	AUX
crl-12556	131	12	be	be	AUX
crl-12556	131	13	determined	determine	VERB
crl-12556	131	14	.	.	PUNCT
crl-12556	132	1	with	with	ADP
crl-12556	132	2	the	the	DET
crl-12556	132	3	above	above	ADJ
crl-12556	132	4	matrix	matrix	NOUN
crl-12556	132	5	defined	define	VERB
crl-12556	132	6	,	,	PUNCT
crl-12556	132	7	the	the	DET
crl-12556	132	8	effects	effect	NOUN
crl-12556	132	9	of	of	ADP
crl-12556	132	10	various	various	ADJ
crl-12556	132	11	inquiry	inquiry	NOUN
crl-12556	132	12	and	and	CCONJ
crl-12556	132	13	service	service	NOUN
crl-12556	132	14	rates	rate	NOUN
crl-12556	132	15	on	on	ADP
crl-12556	132	16	system	system	NOUN
crl-12556	132	17	operation	operation	NOUN
crl-12556	132	18	could	could	AUX
crl-12556	132	19	be	be	AUX
crl-12556	132	20	studied	study	VERB
crl-12556	132	21	.	.	PUNCT
crl-12556	133	1	conclusion	conclusion	NOUN
crl-12556	133	2	more	more	ADJ
crl-12556	133	3	time	time	NOUN
crl-12556	133	4	was	be	AUX
crl-12556	133	5	spent	spend	VERB
crl-12556	133	6	in	in	ADP
crl-12556	133	7	discussing	discuss	VERB
crl-12556	133	8	the	the	DET
crl-12556	133	9	library	library	ADJ
crl-12556	133	10	system	system	NOUN
crl-12556	133	11	in	in	ADP
crl-12556	133	12	general	general	ADJ
crl-12556	133	13	,	,	PUNCT
crl-12556	133	14	what	what	DET
crl-12556	133	15	modeling	modeling	NOUN
crl-12556	133	16	has	have	VERB
crl-12556	133	17	to	to	PART
crl-12556	133	18	offer	offer	VERB
crl-12556	133	19	,	,	PUNCT
crl-12556	133	20	and	and	CCONJ
crl-12556	133	21	the	the	DET
crl-12556	133	22	importance	importance	NOUN
crl-12556	133	23	of	of	ADP
crl-12556	133	24	assumptions	assumption	NOUN
crl-12556	133	25	,	,	PUNCT
crl-12556	133	26	than	than	ADP
crl-12556	133	27	in	in	ADP
crl-12556	133	28	actually	actually	ADV
crl-12556	133	29	collecting	collect	VERB
crl-12556	133	30	and	and	CCONJ
crl-12556	133	31	analyzing	analyze	VERB
crl-12556	133	32	the	the	DET
crl-12556	133	33	data	datum	NOUN
crl-12556	133	34	.	.	PUNCT
crl-12556	134	1	the	the	DET
crl-12556	134	2	importance	importance	NOUN
crl-12556	134	3	1	1	NUM
crl-12556	134	4	of	of	ADP
crl-12556	134	5	this	this	DET
crl-12556	134	6	process	process	NOUN
crl-12556	134	7	can	can	AUX
crl-12556	134	8	not	not	PART
crl-12556	134	9	be	be	AUX
crl-12556	134	10	overestimated	overestimate	VERB
crl-12556	134	11	.	.	PUNCT
crl-12556	135	1	j	j	PROPN
crl-12556	136	1	the	the	DET
crl-12556	136	2	librarian	librarian	PROPN
crl-12556	136	3	was	be	AUX
crl-12556	136	4	not	not	PART
crl-12556	136	5	forced	force	VERB
crl-12556	136	6	to	to	PART
crl-12556	136	7	learn	learn	VERB
crl-12556	136	8	the	the	DET
crl-12556	136	9	mathematics	mathematic	NOUN
crl-12556	136	10	of	of	ADP
crl-12556	136	11	modeling	modeling	NOUN
crl-12556	136	12	,	,	PUNCT
crl-12556	136	13	but	but	CCONJ
crl-12556	136	14	became	become	VERB
crl-12556	136	15	an	an	DET
crl-12556	136	16	integral	integral	ADJ
crl-12556	136	17	part	part	NOUN
crl-12556	136	18	of	of	ADP
crl-12556	136	19	the	the	DET
crl-12556	136	20	modeling	modeling	NOUN
crl-12556	136	21	process	process	NOUN
crl-12556	136	22	as	as	ADP
crl-12556	136	23	a	a	DET
crl-12556	136	24	librarian	librarian	NOUN
crl-12556	136	25	.	.	PUNCT
crl-12556	137	1	the	the	DET
crl-12556	137	2	analyst	analyst	NOUN
crl-12556	137	3	gained	gain	VERB
crl-12556	137	4	information	information	NOUN
crl-12556	137	5	from	from	ADP
crl-12556	137	6	the	the	DET
crl-12556	137	7	librarian	librarian	NOUN
crl-12556	137	8	that	that	PRON
crl-12556	137	9	helped	help	VERB
crl-12556	137	10	him	he	PRON
crl-12556	137	11	avoid	avoid	VERB
crl-12556	137	12	possible	possible	ADJ
crl-12556	137	13	false	false	ADJ
crl-12556	137	14	~	~	PUNCT
crl-12556	137	15	starts	start	NOUN
crl-12556	137	16	.	.	PUNCT
crl-12556	138	1	he	he	PRON
crl-12556	138	2	also	also	ADV
crl-12556	138	3	benefited	benefit	VERB
crl-12556	138	4	from	from	ADP
crl-12556	138	5	the	the	DET
crl-12556	138	6	li~	li~	PROPN
crl-12556	138	7	brarian	brarian	NOUN
crl-12556	138	8	's	's	PART
crl-12556	138	9	enthusiasm	enthusiasm	NOUN
crl-12556	138	10	,	,	PUNCT
crl-12556	138	11	which	which	PRON
crl-12556	138	12	might	might	AUX
crl-12556	138	13	have	have	AUX
crl-12556	138	14	emanated	emanate	VERB
crl-12556	138	15	from	from	ADP
crl-12556	138	16	the	the	DET
crl-12556	138	17	librarian	librarian	NOUN
crl-12556	138	18	's	's	PART
crl-12556	138	19	participation	participation	NOUN
crl-12556	138	20	in	in	ADP
crl-12556	138	21	data	datum	NOUN
crl-12556	138	22	collection	collection	NOUN
crl-12556	138	23	.	.	PUNCT
crl-12556	139	1	the	the	DET
crl-12556	139	2	actual	actual	ADJ
crl-12556	139	3	work	work	NOUN
crl-12556	139	4	in	in	ADP
crl-12556	139	5	the	the	DET
crl-12556	139	6	library	library	NOUN
crl-12556	139	7	required	require	VERB
crl-12556	139	8	approximately	approximately	ADV
crl-12556	139	9	two	two	NUM
crl-12556	139	10	days	day	NOUN
crl-12556	139	11	for	for	ADP
crl-12556	139	12	the	the	DET
crl-12556	139	13	analyst	analyst	NOUN
crl-12556	139	14	and	and	CCONJ
crl-12556	139	15	probably	probably	ADV
crl-12556	139	16	less	less	ADJ
crl-12556	139	17	for	for	ADP
crl-12556	139	18	the	the	DET
crl-12556	139	19	librarians	librarian	NOUN
crl-12556	139	20	.	.	PUNCT
crl-12556	140	1	this	this	PRON
crl-12556	140	2	seems	seem	VERB
crl-12556	140	3	to	to	PART
crl-12556	140	4	be	be	AUX
crl-12556	140	5	a	a	DET
crl-12556	140	6	small	small	ADJ
crl-12556	140	7	investment	investment	NOUN
crl-12556	140	8	for	for	ADP
crl-12556	140	9	the	the	DET
crl-12556	140	10	recommendations	recommendation	NOUN
crl-12556	140	11	derived	derive	VERB
crl-12556	140	12	,	,	PUNCT
crl-12556	140	13	and	and	CCONJ
crl-12556	140	14	perhaps	perhaps	ADV
crl-12556	140	15	more	more	ADV
crl-12556	140	16	importantly	importantly	ADV
crl-12556	140	17	,	,	PUNCT
crl-12556	140	18	for	for	ADP
crl-12556	140	19	the	the	DET
crl-12556	140	20	positive	positive	ADJ
crl-12556	140	21	attitudes	attitude	NOUN
crl-12556	140	22	instilled	instill	VERB
crl-12556	140	23	in	in	ADP
crl-12556	140	24	the	the	DET
crl-12556	140	25	librarians	librarian	NOUN
crl-12556	140	26	toward	toward	ADP
crl-12556	140	27	analysis	analysis	NOUN
crl-12556	140	28	of	of	ADP
crl-12556	140	29	library	library	ADJ
crl-12556	140	30	operations	operation	NOUN
crl-12556	140	31	.	.	PUNCT
crl-12556	141	1	references	reference	NOUN
crl-12556	141	2	1	1	NUM
crl-12556	141	3	.	.	PUNCT
crl-12556	142	1	p.	p.	NOUN
crl-12556	142	2	m.	m.	NOUN
crl-12556	142	3	morse	morse	PROPN
crl-12556	142	4	,	,	PUNCT
crl-12556	142	5	library	library	NOUN
crl-12556	142	6	effectiveness	effectiveness	NOUN
crl-12556	142	7	(	(	PUNCT
crl-12556	142	8	cambridge	cambridge	PROPN
crl-12556	142	9	,	,	PUNCT
crl-12556	142	10	mass	mass	PROPN
crl-12556	142	11	.	.	PUNCT
crl-12556	142	12	:	:	PUNCT
crl-12556	143	1	mit	mit	PROPN
crl-12556	143	2	press	press	NOUN
crl-12556	143	3	,	,	PUNCT
crl-12556	143	4	1968	1968	NUM
crl-12556	143	5	)	)	PUNCT
crl-12556	143	6	;	;	PUNCT
crl-12556	143	7	r.	r.	PROPN
crl-12556	143	8	w.	w.	PROPN
crl-12556	143	9	burns	burns	PROPN
crl-12556	143	10	,	,	PUNCT
crl-12556	143	11	jr	jr	PROPN
crl-12556	143	12	.	.	PROPN
crl-12556	143	13	,	,	PUNCT
crl-12556	143	14	"	"	PUNCT
crl-12556	143	15	a	a	DET
crl-12556	143	16	generalized	generalized	ADJ
crl-12556	143	17	methodology	methodology	NOUN
crl-12556	143	18	for	for	ADP
crl-12556	143	19	library	library	ADJ
crl-12556	143	20	systems	system	NOUN
crl-12556	143	21	analysis	analysis	NOUN
crl-12556	143	22	,	,	PUNCT
crl-12556	143	23	"	"	PUNCT
crl-12556	143	24	crl	crl	PROPN
crl-12556	143	25	32:295303	32:295303	NUM
crl-12556	143	26	(	(	PUNCT
crl-12556	143	27	july	july	PROPN
crl-12556	143	28	1971	1971	NUM
crl-12556	143	29	)	)	PUNCT
crl-12556	143	30	;	;	PUNCT
crl-12556	143	31	"	"	PUNCT
crl-12556	143	32	operations	operation	NOUN
crl-12556	143	33	research	research	NOUN
crl-12556	143	34	:	:	PUNCT
crl-12556	143	35	implications	implication	NOUN
crl-12556	143	36	for	for	ADP
crl-12556	143	37	libraries	library	NOUN
crl-12556	143	38	,	,	PUNCT
crl-12556	143	39	"	"	PUNCT
crl-12556	143	40	the	the	DET
crl-12556	143	41	library	library	NOUN
crl-12556	143	42	quarterly	quarterly	NOUN
crl-12556	143	43	42	42	NUM
crl-12556	143	44	(	(	PUNCT
crl-12556	143	45	jan	jan	PROPN
crl-12556	143	46	.	.	PROPN
crl-12556	143	47	1972	1972	NUM
crl-12556	143	48	)	)	PUNCT
crl-12556	143	49	,	,	PUNCT
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crl-12556	143	51	issue	issue	NOUN
crl-12556	143	52	.	.	PUNCT
crl-12556	144	1	2	2	X
crl-12556	144	2	.	.	X
crl-12556	144	3	f.	f.	PROPN
crl-12556	144	4	f.	f.	PROPN
crl-12556	144	5	leimkuhler	leimkuhler	PROPN
crl-12556	144	6	,	,	PUNCT
crl-12556	144	7	"	"	PUNCT
crl-12556	144	8	library	library	NOUN
crl-12556	144	9	operations	operation	NOUN
crl-12556	144	10	research	research	NOUN
crl-12556	144	11	:	:	PUNCT
crl-12556	144	12	a	a	DET
crl-12556	144	13	process	process	NOUN
crl-12556	144	14	of	of	ADP
crl-12556	144	15	discovery	discovery	NOUN
crl-12556	144	16	and	and	CCONJ
crl-12556	144	17	justification	justification	NOUN
crl-12556	144	18	,	,	PUNCT
crl-12556	144	19	"	"	PUNCT
crl-12556	144	20	the	the	DET
crl-12556	144	21	library	library	NOUN
crl-12556	144	22	quarterly	quarterly	NOUN
crl-12556	144	23	42:84	42:84	NUM
crl-12556	144	24	-	-	SYM
crl-12556	144	25	96	96	NUM
crl-12556	144	26	(	(	PUNCT
crl-12556	144	27	jan	jan	PROPN
crl-12556	144	28	.	.	PROPN
crl-12556	144	29	1972	1972	NUM
crl-12556	144	30	)	)	PUNCT
crl-12556	144	31	.	.	PUNCT
crl-12556	145	1	3	3	X
crl-12556	145	2	.	.	X
crl-12556	145	3	c.	c.	PROPN
crl-12556	145	4	w.	w.	PROPN
crl-12556	145	5	churchman	churchman	PROPN
crl-12556	145	6	,	,	PUNCT
crl-12556	145	7	"	"	PUNCT
crl-12556	145	8	operations	operation	NOUN
crl-12556	145	9	research	research	NOUN
crl-12556	145	10	prospects	prospect	NOUN
crl-12556	145	11	for	for	ADP
crl-12556	145	12	libraries	library	NOUN
crl-12556	145	13	,	,	PUNCT
crl-12556	145	14	"	"	PUNCT
crl-12556	145	15	the	the	DET
crl-12556	145	16	library	library	NOUN
crl-12556	145	17	quarterly	quarterly	NOUN
crl-12556	145	18	42:6	42:6	NUM
crl-12556	145	19	-	-	SYM
crl-12556	145	20	14	14	NUM
crl-12556	145	21	(	(	PUNCT
crl-12556	145	22	jan	jan	PROPN
crl-12556	145	23	.	.	PROPN
crl-12556	145	24	1972	1972	NUM
crl-12556	145	25	)	)	PUNCT
crl-12556	145	26	.	.	PUNCT
crl-12556	146	1	4	4	X
crl-12556	146	2	.	.	X
crl-12556	146	3	e.	e.	PROPN
crl-12556	146	4	a.	a.	PROPN
crl-12556	146	5	chapman	chapman	PROPN
crl-12556	146	6	,	,	PUNCT
crl-12556	146	7	"	"	PUNCT
crl-12556	146	8	systems	system	NOUN
crl-12556	146	9	study	study	NOUN
crl-12556	146	10	as	as	ADP
crl-12556	146	11	related	relate	VERB
crl-12556	146	12	to	to	ADP
crl-12556	146	13	library	library	ADJ
crl-12556	146	14	operations	operation	NOUN
crl-12556	146	15	:	:	PUNCT
crl-12556	146	16	need	need	VERB
crl-12556	146	17	and	and	CCONJ
crl-12556	146	18	planning	plan	VERB
crl-12556	146	19	,	,	PUNCT
crl-12556	146	20	"	"	PUNCT
crl-12556	146	21	library	library	NOUN
crl-12556	146	22	automat	automat	NOUN
crl-12556	146	23	-	-	PUNCT
crl-12556	146	24	ion	ion	NOUN
crl-12556	146	25	,	,	PUNCT
crl-12556	146	26	s.	s.	PROPN
crl-12556	146	27	r.	r.	PROPN
crl-12556	146	28	salmon	salmon	PROPN
crl-12556	146	29	,	,	PUNCT
crl-12556	146	30	ed	ed	NOUN
crl-12556	146	31	.	.	PUNCT
crl-12556	147	1	(	(	PUNCT
crl-12556	147	2	chicago	chicago	PROPN
crl-12556	147	3	:	:	PUNCT
crl-12556	147	4	american	american	PROPN
crl-12556	147	5	library	library	PROPN
crl-12556	147	6	as	as	ADP
crl-12556	147	7	so	so	SCONJ
crl-12556	147	8	cia	cia	PROPN
crl-12556	147	9	tion	tion	NOUN
crl-12556	147	10	,	,	PUNCT
crl-12556	147	11	1969	1969	NUM
crl-12556	147	12	)	)	PUNCT
crl-12556	147	13	,	,	PUNCT
crl-12556	147	14	p.7	p.7	NOUN
crl-12556	147	15	-	-	SYM
crl-12556	147	16	12	12	NUM
crl-12556	147	17	.	.	PUNCT
crl-12556	147	18	5	5	NUM
crl-12556	147	19	.	.	PUNCT
crl-12556	148	1	p.	p.	NOUN
crl-12556	148	2	m.	m.	NOUN
crl-12556	148	3	morse	morse	PROPN
crl-12556	148	4	,	,	PUNCT
crl-12556	148	5	queues	queue	NOUN
crl-12556	148	6	,	,	PUNCT
crl-12556	148	7	inventories	inventory	NOUN
crl-12556	148	8	and	and	CCONJ
crl-12556	148	9	maintenance	maintenance	NOUN
crl-12556	148	10	(	(	PUNCT
crl-12556	148	11	new	new	PROPN
crl-12556	148	12	york	york	PROPN
crl-12556	148	13	:	:	PUNCT
crl-12556	148	14	wiley	wiley	PROPN
crl-12556	148	15	,	,	PUNCT
crl-12556	148	16	1958	1958	NUM
crl-12556	148	17	)	)	PUNCT
crl-12556	148	18	,	,	PUNCT
crl-12556	148	19	chapt	chapt	NOUN
crl-12556	148	20	.	.	NOUN
crl-12556	148	21	2	2	NUM
crl-12556	148	22	..	..	PUNCT
crl-12556	148	23	6	6	X
crl-12556	148	24	.	.	X
crl-12556	149	1	see	see	VERB
crl-12556	149	2	a.	a.	PROPN
crl-12556	149	3	w.	w.	PROPN
crl-12556	149	4	drake	drake	PROPN
crl-12556	149	5	,	,	PUNCT
crl-12556	149	6	fundamentals	fundamental	NOUN
crl-12556	149	7	of	of	ADP
crl-12556	149	8	applied	apply	VERB
crl-12556	149	9	probability	probability	NOUN
crl-12556	149	10	(	(	PUNCT
crl-12556	149	11	new	new	PROPN
crl-12556	149	12	york	york	PROPN
crl-12556	149	13	:	:	PUNCT
crl-12556	149	14	mcgraw	mcgraw	PROPN
crl-12556	149	15	-	-	PUNCT
crl-12556	149	16	hill	hill	NOUN
crl-12556	149	17	1967	1967	NUM
crl-12556	149	18	)	)	PUNCT
crl-12556	149	19	,	,	PUNCT
crl-12556	149	20	chapt	chapt	NOUN
crl-12556	149	21	.	.	PUNCT
crl-12556	149	22	5	5	NUM
crl-12556	149	23	.	.	PUNCT
crl-12556	149	24	'	'	PUNCT