id	sid	tid	token	lemma	pos
crl-14326	1	1	college	college	NOUN
crl-14326	1	2	and	and	CCONJ
crl-14326	1	3	research	research	NOUN
crl-14326	1	4	libraries	library	NOUN
crl-14326	1	5	development	development	NOUN
crl-14326	1	6	and	and	CCONJ
crl-14326	1	7	testing	testing	NOUN
crl-14326	1	8	of	of	ADP
crl-14326	1	9	a	a	DET
crl-14326	1	10	reference	reference	NOUN
crl-14326	1	11	transaction	transaction	NOUN
crl-14326	1	12	assessment	assessment	NOUN
crl-14326	1	13	instrument	instrument	PROPN
crl-14326	1	14	marjorie	marjorie	PROPN
crl-14326	1	15	e.	e.	PROPN
crl-14326	1	16	murfin	murfin	PROPN
crl-14326	1	17	and	and	CCONJ
crl-14326	1	18	gary	gary	PROPN
crl-14326	1	19	m.	m.	PROPN
crl-14326	1	20	gugelchuk	gugelchuk	PROPN
crl-14326	1	21	an	an	PROPN
crl-14326	1	22	i	i	PROPN
crl-14326	1	23	~	~	PROPN
crl-14326	1	24	j!jas	j!jas	PROPN
crl-14326	1	25	designed	design	VERB
crl-14326	1	26	to	to	PART
crl-14326	1	27	assess	assess	VERB
crl-14326	1	28	the	the	DET
crl-14326	1	29	reference	reference	NOUN
crl-14326	1	30	outcome	outcome	NOUN
crl-14326	1	31	in	in	ADP
crl-14326	1	32	terms	term	NOUN
crl-14326	1	33	of	of	ADP
crl-14326	1	34	patron	patron	ADJ
crl-14326	1	35	report	report	NOUN
crl-14326	1	36	of	of	ADP
crl-14326	1	37	success	success	NOUN
crl-14326	1	38	.	.	PUNCT
crl-14326	2	1	it	it	PRON
crl-14326	2	2	was	be	AUX
crl-14326	2	3	theorized	theorize	VERB
crl-14326	2	4	that	that	SCONJ
crl-14326	2	5	patrons	patron	NOUN
crl-14326	2	6	were	be	AUX
crl-14326	2	7	capable	capable	ADJ
crl-14326	2	8	of	of	ADP
crl-14326	2	9	separating	separate	VERB
crl-14326	2	10	reports	report	NOUN
crl-14326	2	11	of	of	ADP
crl-14326	2	12	success	success	NOUN
crl-14326	2	13	in	in	ADP
crl-14326	2	14	finding	find	VERB
crl-14326	2	15	what	what	PRON
crl-14326	2	16	was	be	AUX
crl-14326	2	17	wanted	want	VERB
crl-14326	2	18	from	from	ADP
crl-14326	2	19	reports	report	NOUN
crl-14326	2	20	of	of	ADP
crl-14326	2	21	general	general	ADJ
crl-14326	2	22	overall	overall	ADJ
crl-14326	2	23	satisfaction	satisfaction	NOUN
crl-14326	2	24	,	,	PUNCT
crl-14326	2	25	if	if	SCONJ
crl-14326	2	26	given	give	VERB
crl-14326	2	27	a	a	DET
crl-14326	2	28	suitably	suitably	ADV
crl-14326	2	29	constructed	construct	VERB
crl-14326	2	30	instrument	instrument	NOUN
crl-14326	2	31	.	.	PUNCT
crl-14326	3	1	utilized	utilize	VERB
crl-14326	3	2	in	in	ADP
crl-14326	3	3	design	design	NOUN
crl-14326	3	4	were	be	AUX
crl-14326	3	5	cronbach	cronbach	VERB
crl-14326	3	6	's	's	PART
crl-14326	3	7	theories	theory	NOUN
crl-14326	3	8	on	on	ADP
crl-14326	3	9	response	response	NOUN
crl-14326	3	10	set	set	NOUN
crl-14326	3	11	and	and	CCONJ
crl-14326	3	12	cuadra	cuadra	PROPN
crl-14326	3	13	's	's	PART
crl-14326	3	14	theories	theory	NOUN
crl-14326	3	15	on	on	ADP
crl-14326	3	16	the	the	DET
crl-14326	3	17	fail	fail	ADJ
crl-14326	3	18	-	-	PUNCT
crl-14326	3	19	safe	safe	ADJ
crl-14326	3	20	reaction	reaction	NOUN
crl-14326	3	21	.	.	PUNCT
crl-14326	4	1	a	a	DET
crl-14326	4	2	survey	survey	NOUN
crl-14326	4	3	was	be	AUX
crl-14326	4	4	conducted	conduct	VERB
crl-14326	4	5	.	.	PUNCT
crl-14326	5	1	fifteen	fifteen	NUM
crl-14326	5	2	academic	academic	ADJ
crl-14326	5	3	libraries	library	NOUN
crl-14326	5	4	across	across	ADP
crl-14326	5	5	the	the	DET
crl-14326	5	6	country	country	NOUN
crl-14326	5	7	participated	participate	VERB
crl-14326	5	8	.	.	PUNCT
crl-14326	6	1	their	their	PRON
crl-14326	6	2	collections	collection	NOUN
crl-14326	6	3	ranged	range	VERB
crl-14326	6	4	from	from	ADP
crl-14326	6	5	56,000	56,000	NUM
crl-14326	6	6	to	to	PART
crl-14326	6	7	4	4	NUM
crl-14326	6	8	million	million	NUM
crl-14326	6	9	volumes	volume	NOUN
crl-14326	6	10	.	.	PUNCT
crl-14326	7	1	a	a	DET
crl-14326	7	2	total	total	NOUN
crl-14326	7	3	of	of	ADP
crl-14326	7	4	531	531	NUM
crl-14326	7	5	transactions	transaction	NOUN
crl-14326	7	6	with	with	ADP
crl-14326	7	7	matching	match	VERB
crl-14326	7	8	patron	patron	NOUN
crl-14326	7	9	and	and	CCONJ
crl-14326	7	10	librarian	librarian	ADJ
crl-14326	7	11	forms	form	NOUN
crl-14326	7	12	were	be	AUX
crl-14326	7	13	analyzed	analyze	VERB
crl-14326	7	14	in	in	ADP
crl-14326	7	15	terms	term	NOUN
crl-14326	7	16	of	of	ADP
crl-14326	7	17	35	35	NUM
crl-14326	7	18	variables	variable	NOUN
crl-14326	7	19	.	.	PUNCT
crl-14326	8	1	the	the	DET
crl-14326	8	2	reliability	reliability	NOUN
crl-14326	8	3	of	of	ADP
crl-14326	8	4	the	the	DET
crl-14326	8	5	instrumentwas	instrumentwas	PROPN
crl-14326	8	6	found	find	VERB
crl-14326	8	7	to	to	PART
crl-14326	8	8	be	be	AUX
crl-14326	8	9	.81	.81	NUM
crl-14326	8	10	overall-.89	overall-.89	NOUN
crl-14326	8	11	for	for	ADP
crl-14326	8	12	the	the	DET
crl-14326	8	13	patron	patron	ADJ
crl-14326	8	14	form	form	NOUN
crl-14326	8	15	and	and	CCONJ
crl-14326	8	16	.	.	PUNCT
crl-14326	9	1	76	76	NUM
crl-14326	9	2	for	for	ADP
crl-14326	9	3	the	the	DET
crl-14326	9	4	librarian	librarian	ADJ
crl-14326	9	5	form	form	NOUN
crl-14326	9	6	.	.	PUNCT
crl-14326	10	1	it	it	PRON
crl-14326	10	2	was	be	AUX
crl-14326	10	3	also	also	ADV
crl-14326	10	4	found	find	VERB
crl-14326	10	5	that	that	SCONJ
crl-14326	10	6	patron	patron	NOUN
crl-14326	10	7	report	report	NOUN
crl-14326	10	8	of	of	ADP
crl-14326	10	9	success	success	NOUN
crl-14326	10	10	on	on	ADP
crl-14326	10	11	factual	factual	ADJ
crl-14326	10	12	questions	question	NOUN
crl-14326	10	13	did	do	AUX
crl-14326	10	14	not	not	PART
crl-14326	10	15	differ	differ	VERB
crl-14326	10	16	significantly	significantly	ADV
crl-14326	10	17	from	from	ADP
crl-14326	10	18	results	result	NOUN
crl-14326	10	19	obtained	obtain	VERB
crl-14326	10	20	from	from	ADP
crl-14326	10	21	unobtrusive	unobtrusive	ADJ
crl-14326	10	22	observation	observation	NOUN
crl-14326	10	23	.	.	PUNCT
crl-14326	11	1	ii	ii	NOUN
crl-14326	12	1	he	he	PRON
crl-14326	12	2	primary	primary	ADJ
crl-14326	12	3	source	source	NOUN
crl-14326	12	4	of	of	ADP
crl-14326	12	5	pride	pride	NOUN
crl-14326	12	6	and	and	CCONJ
crl-14326	12	7	satisfaction	satisfaction	NOUN
crl-14326	12	8	for	for	ADP
crl-14326	12	9	the	the	DET
crl-14326	12	10	professional	professional	ADJ
crl-14326	12	11	reference	reference	NOUN
crl-14326	12	12	librarian	librarian	NOUN
crl-14326	12	13	is	be	AUX
crl-14326	12	14	the	the	DET
crl-14326	12	15	quality	quality	NOUN
crl-14326	12	16	.	.	PUNCT
crl-14326	13	1	of	of	ADP
crl-14326	13	2	reference	reference	NOUN
crl-14326	13	3	service	service	NOUN
crl-14326	13	4	he	he	PRON
crl-14326	13	5	or	or	CCONJ
crl-14326	13	6	she	she	PRON
crl-14326	13	7	provides	provide	VERB
crl-14326	13	8	.	.	PUNCT
crl-14326	14	1	although	although	SCONJ
crl-14326	14	2	quality	quality	NOUN
crl-14326	14	3	reference	reference	NOUN
crl-14326	14	4	service	service	NOUN
crl-14326	14	5	is	be	AUX
crl-14326	14	6	a	a	DET
crl-14326	14	7	desired	desire	VERB
crl-14326	14	8	goal	goal	NOUN
crl-14326	14	9	,	,	PUNCT
crl-14326	14	10	its	its	PRON
crl-14326	14	11	definition	definition	NOUN
crl-14326	14	12	and	and	CCONJ
crl-14326	14	13	assessment	assessment	NOUN
crl-14326	14	14	have	have	AUX
crl-14326	14	15	been	be	AUX
crl-14326	14	16	fraught	fraught	ADJ
crl-14326	14	17	with	with	ADP
crl-14326	14	18	difficulty	difficulty	NOUN
crl-14326	14	19	.	.	PUNCT
crl-14326	15	1	criteria	criterion	NOUN
crl-14326	15	2	for	for	ADP
crl-14326	15	3	reference	reference	NOUN
crl-14326	15	4	service	service	NOUN
crl-14326	15	5	quality	quality	NOUN
crl-14326	15	6	abound	abound	NOUN
crl-14326	15	7	in	in	ADP
crl-14326	15	8	the	the	DET
crl-14326	15	9	literature	literature	NOUN
crl-14326	15	10	,	,	PUNCT
crl-14326	15	11	and	and	CCONJ
crl-14326	15	12	numerous	numerous	ADJ
crl-14326	15	13	evaluation	evaluation	NOUN
crl-14326	15	14	plans	plan	NOUN
crl-14326	15	15	have	have	AUX
crl-14326	15	16	been	be	AUX
crl-14326	15	17	attempted	attempt	VERB
crl-14326	15	18	to	to	PART
crl-14326	15	19	measure	measure	VERB
crl-14326	15	20	and	and	CCONJ
crl-14326	15	21	assess	assess	VERB
crl-14326	15	22	quality	quality	NOUN
crl-14326	15	23	.	.	PUNCT
crl-14326	16	1	these	these	DET
crl-14326	16	2	valuable	valuable	ADJ
crl-14326	16	3	forays	foray	NOUN
crl-14326	16	4	into	into	ADP
crl-14326	16	5	the	the	DET
crl-14326	16	6	poorly	poorly	ADV
crl-14326	16	7	mapped	map	VERB
crl-14326	16	8	-	-	PUNCT
crl-14326	16	9	out	out	ADP
crl-14326	16	10	territory	territory	NOUN
crl-14326	16	11	of	of	ADP
crl-14326	16	12	reference	reference	NOUN
crl-14326	16	13	service	service	NOUN
crl-14326	16	14	appear	appear	VERB
crl-14326	16	15	to	to	ADP
crl-14326	16	16	some	some	DET
crl-14326	16	17	observers	observer	NOUN
crl-14326	16	18	to	to	PART
crl-14326	16	19	exemplify	exemplify	VERB
crl-14326	16	20	the	the	DET
crl-14326	16	21	legend	legend	NOUN
crl-14326	16	22	of	of	ADP
crl-14326	16	23	the	the	DET
crl-14326	16	24	ten	ten	NUM
crl-14326	16	25	blind	blind	ADJ
crl-14326	16	26	men	man	NOUN
crl-14326	16	27	trying	try	VERB
crl-14326	16	28	to	to	PART
crl-14326	16	29	define	define	VERB
crl-14326	16	30	an	an	DET
crl-14326	16	31	elephant	elephant	NOUN
crl-14326	16	32	by	by	ADP
crl-14326	16	33	only	only	ADV
crl-14326	16	34	touching	touch	VERB
crl-14326	16	35	its	its	PRON
crl-14326	16	36	varied	varied	ADJ
crl-14326	16	37	partsthe	partsthe	NOUN
crl-14326	16	38	methodologies	methodology	NOUN
crl-14326	16	39	of	of	ADP
crl-14326	16	40	evaluation	evaluation	NOUN
crl-14326	16	41	seem	seem	VERB
crl-14326	16	42	restricted	restrict	VERB
crl-14326	16	43	,	,	PUNCT
crl-14326	16	44	and	and	CCONJ
crl-14326	16	45	the	the	DET
crl-14326	16	46	evaluation	evaluation	NOUN
crl-14326	16	47	criteria	criterion	NOUN
crl-14326	16	48	partial	partial	ADJ
crl-14326	16	49	and	and	CCONJ
crl-14326	16	50	incomplete	incomplete	ADJ
crl-14326	16	51	.	.	PUNCT
crl-14326	17	1	before	before	ADP
crl-14326	17	2	1960	1960	NUM
crl-14326	17	3	,	,	PUNCT
crl-14326	17	4	evaluation	evaluation	NOUN
crl-14326	17	5	of	of	ADP
crl-14326	17	6	the	the	DET
crl-14326	17	7	actual	actual	ADJ
crl-14326	17	8	outcome	outcome	NOUN
crl-14326	17	9	of	of	ADP
crl-14326	17	10	the	the	DET
crl-14326	17	11	reference	reference	NOUN
crl-14326	17	12	transaction	transaction	NOUN
crl-14326	17	13	was	be	AUX
crl-14326	17	14	not	not	PART
crl-14326	17	15	a	a	DET
crl-14326	17	16	pressing	press	VERB
crl-14326	17	17	issue	issue	NOUN
crl-14326	17	18	because	because	SCONJ
crl-14326	17	19	it	it	PRON
crl-14326	17	20	was	be	AUX
crl-14326	17	21	generally	generally	ADV
crl-14326	17	22	believed	believe	VERB
crl-14326	17	23	,	,	PUNCT
crl-14326	17	24	on	on	ADP
crl-14326	17	25	the	the	DET
crl-14326	17	26	basis	basis	NOUN
crl-14326	17	27	of	of	ADP
crl-14326	17	28	previous	previous	ADJ
crl-14326	17	29	studies	study	NOUN
crl-14326	17	30	,	,	PUNCT
crl-14326	17	31	that	that	SCONJ
crl-14326	17	32	the	the	DET
crl-14326	17	33	outcome	outcome	NOUN
crl-14326	17	34	was	be	AUX
crl-14326	17	35	highly	highly	ADV
crl-14326	17	36	satisfactory	satisfactory	ADJ
crl-14326	17	37	to	to	PART
crl-14326	17	38	reference	reference	VERB
crl-14326	17	39	patrons	patron	NOUN
crl-14326	17	40	.	.	PUNCT
crl-14326	18	1	1	1	NUM
crl-14326	18	2	summarizing	summarize	VERB
crl-14326	18	3	these	these	DET
crl-14326	18	4	studies	study	NOUN
crl-14326	18	5	in	in	ADP
crl-14326	18	6	1964	1964	NUM
crl-14326	18	7	,	,	PUNCT
crl-14326	18	8	rothstein	rothstein	PROPN
crl-14326	18	9	stated	state	VERB
crl-14326	18	10	that	that	SCONJ
crl-14326	18	11	"	"	PUNCT
crl-14326	18	12	results	result	NOUN
crl-14326	18	13	could	could	AUX
crl-14326	18	14	hardly	hardly	ADV
crl-14326	18	15	be	be	AUX
crl-14326	18	16	bettered	better	VERB
crl-14326	18	17	by	by	ADP
crl-14326	18	18	paying	pay	VERB
crl-14326	18	19	for	for	ADP
crl-14326	18	20	testimonials	testimonial	NOUN
crl-14326	18	21	.	.	PUNCT
crl-14326	18	22	"	"	PUNCT
crl-14326	19	1	2	2	NUM
crl-14326	19	2	however	however	ADV
crl-14326	19	3	,	,	PUNCT
crl-14326	19	4	in	in	ADP
crl-14326	19	5	1970	1970	NUM
crl-14326	19	6	,	,	PUNCT
crl-14326	19	7	with	with	ADP
crl-14326	19	8	the	the	DET
crl-14326	19	9	advent	advent	NOUN
crl-14326	19	10	of	of	ADP
crl-14326	19	11	unobtrusive	unobtrusive	ADJ
crl-14326	19	12	observation	observation	NOUN
crl-14326	19	13	as	as	ADP
crl-14326	19	14	a	a	DET
crl-14326	19	15	research	research	NOUN
crl-14326	19	16	methodology	methodology	NOUN
crl-14326	19	17	,	,	PUNCT
crl-14326	19	18	the	the	DET
crl-14326	19	19	outcome	outcome	NOUN
crl-14326	19	20	of	of	ADP
crl-14326	19	21	the	the	DET
crl-14326	19	22	reference	reference	NOUN
crl-14326	19	23	transaction	transaction	NOUN
crl-14326	19	24	began	begin	VERB
crl-14326	19	25	to	to	PART
crl-14326	19	26	be	be	AUX
crl-14326	19	27	seriously	seriously	ADV
crl-14326	19	28	questioned	question	VERB
crl-14326	19	29	.	.	PUNCT
crl-14326	20	1	controlled	control	VERB
crl-14326	20	2	studies	study	NOUN
crl-14326	20	3	using	use	VERB
crl-14326	20	4	this	this	DET
crl-14326	20	5	method	method	NOUN
crl-14326	20	6	revealed	reveal	VERB
crl-14326	20	7	that	that	SCONJ
crl-14326	20	8	reference	reference	NOUN
crl-14326	20	9	librarian	librarian	ADJ
crl-14326	20	10	success	success	NOUN
crl-14326	20	11	at	at	ADP
crl-14326	20	12	answering	answer	VERB
crl-14326	20	13	factual	factual	ADJ
crl-14326	20	14	marjorie	marjorie	PROPN
crl-14326	20	15	e.	e.	PROPN
crl-14326	20	16	murfin	murfin	PROPN
crl-14326	20	17	is	be	AUX
crl-14326	20	18	associate	associate	ADJ
crl-14326	20	19	professor	professor	NOUN
crl-14326	20	20	in	in	ADP
crl-14326	20	21	the	the	DET
crl-14326	20	22	information	information	NOUN
crl-14326	20	23	services	services	PROPN
crl-14326	20	24	department	department	PROPN
crl-14326	20	25	of	of	ADP
crl-14326	20	26	ohio	ohio	PROPN
crl-14326	20	27	state	state	PROPN
crl-14326	20	28	university	university	PROPN
crl-14326	20	29	libraries	library	NOUN
crl-14326	20	30	,	,	PUNCT
crl-14326	20	31	columbus	columbus	PROPN
crl-14326	20	32	,	,	PUNCT
crl-14326	20	33	ohio	ohio	PROPN
crl-14326	20	34	43210	43210	NUM
crl-14326	20	35	.	.	PUNCT
crl-14326	21	1	gary	gary	PROPN
crl-14326	21	2	m.	m.	PROPN
crl-14326	21	3	gugelchuk	gugelchuk	PROPN
crl-14326	21	4	is	be	AUX
crl-14326	21	5	associate	associate	ADJ
crl-14326	21	6	ahec	ahec	VERB
crl-14326	21	7	program	program	NOUN
crl-14326	21	8	director	director	NOUN
crl-14326	21	9	and	and	CCONJ
crl-14326	21	10	assistant	assistant	NOUN
crl-14326	21	11	professor	professor	NOUN
crl-14326	21	12	of	of	ADP
crl-14326	21	13	health	health	NOUN
crl-14326	21	14	professions	profession	NOUN
crl-14326	21	15	education	education	NOUN
crl-14326	21	16	at	at	ADP
crl-14326	21	17	the	the	DET
crl-14326	21	18	college	college	NOUN
crl-14326	21	19	of	of	ADP
crl-14326	21	20	osteopathic	osteopathic	ADJ
crl-14326	21	21	medicine	medicine	NOUN
crl-14326	21	22	of	of	ADP
crl-14326	21	23	the	the	DET
crl-14326	21	24	pacific	pacific	PROPN
crl-14326	21	25	,	,	PUNCT
crl-14326	21	26	pomona	pomona	PROPN
crl-14326	21	27	,	,	PUNCT
crl-14326	21	28	california	california	PROPN
crl-14326	21	29	.	.	PUNCT
crl-14326	22	1	the	the	DET
crl-14326	22	2	authors	author	NOUN
crl-14326	22	3	wish	wish	VERB
crl-14326	22	4	to	to	PART
crl-14326	22	5	thank	thank	VERB
crl-14326	22	6	those	those	PRON
crl-14326	22	7	whose	whose	DET
crl-14326	22	8	generous	generous	ADJ
crl-14326	22	9	support	support	NOUN
crl-14326	22	10	made	make	VERB
crl-14326	22	11	this	this	DET
crl-14326	22	12	project	project	NOUN
crl-14326	22	13	possible	possible	ADJ
crl-14326	22	14	.	.	PUNCT
crl-14326	23	1	this	this	DET
crl-14326	23	2	study	study	NOUN
crl-14326	23	3	was	be	AUX
crl-14326	23	4	supported	support	VERB
crl-14326	23	5	first	first	ADV
crl-14326	23	6	by	by	ADP
crl-14326	23	7	a	a	DET
crl-14326	23	8	grant	grant	NOUN
crl-14326	23	9	from	from	ADP
crl-14326	23	10	the	the	DET
crl-14326	23	11	ohio	ohio	PROPN
crl-14326	23	12	state	state	PROPN
crl-14326	23	13	university	university	PROPN
crl-14326	23	14	and	and	CCONJ
crl-14326	23	15	then	then	ADV
crl-14326	23	16	by	by	ADP
crl-14326	23	17	two	two	NUM
crl-14326	23	18	grants	grant	NOUN
crl-14326	23	19	given	give	VERB
crl-14326	23	20	to	to	ADP
crl-14326	23	21	charles	charles	PROPN
crl-14326	23	22	bunge	bunge	PROPN
crl-14326	23	23	and	and	CCONJ
crl-14326	23	24	the	the	DET
crl-14326	23	25	first	first	ADJ
crl-14326	23	26	author	author	NOUN
crl-14326	23	27	by	by	ADP
crl-14326	23	28	the	the	DET
crl-14326	23	29	council	council	NOUN
crl-14326	23	30	on	on	ADP
crl-14326	23	31	library	library	ADJ
crl-14326	23	32	resources	resource	NOUN
crl-14326	23	33	.	.	PUNCT
crl-14326	24	1	all	all	DET
crl-14326	24	2	computer	computer	NOUN
crl-14326	24	3	time	time	NOUN
crl-14326	24	4	was	be	AUX
crl-14326	24	5	furnished	furnish	VERB
crl-14326	24	6	by	by	ADP
crl-14326	24	7	the	the	DET
crl-14326	24	8	ohio	ohio	PROPN
crl-14326	24	9	state	state	PROPN
crl-14326	24	10	university	university	PROPN
crl-14326	24	11	instruction	instruction	NOUN
crl-14326	24	12	and	and	CCONJ
crl-14326	24	13	research	research	NOUN
crl-14326	24	14	computer	computer	NOUN
crl-14326	24	15	center	center	NOUN
crl-14326	24	16	at	at	ADP
crl-14326	24	17	no	no	DET
crl-14326	24	18	cost	cost	NOUN
crl-14326	24	19	to	to	ADP
crl-14326	24	20	the	the	DET
crl-14326	24	21	project	project	NOUN
crl-14326	24	22	.	.	PUNCT
crl-14326	25	1	314	314	NUM
crl-14326	25	2	questions	question	NOUN
crl-14326	25	3	averaged	average	VERB
crl-14326	25	4	around	around	ADV
crl-14326	25	5	50	50	NUM
crl-14326	25	6	%	%	NOUN
crl-14326	25	7	.	.	PUNCT
crl-14326	26	1	3	3	NUM
crl-14326	26	2	reference	reference	NOUN
crl-14326	26	3	librarians	librarian	NOUN
crl-14326	26	4	were	be	AUX
crl-14326	26	5	hard	hard	ADV
crl-14326	26	6	pressed	pressed	ADJ
crl-14326	26	7	to	to	PART
crl-14326	26	8	reconcile	reconcile	VERB
crl-14326	26	9	the	the	DET
crl-14326	26	10	favorable	favorable	ADJ
crl-14326	26	11	attitudes	attitude	NOUN
crl-14326	26	12	of	of	ADP
crl-14326	26	13	their	their	PRON
crl-14326	26	14	patrons	patron	NOUN
crl-14326	26	15	with	with	ADP
crl-14326	26	16	this	this	DET
crl-14326	26	17	low	low	ADJ
crl-14326	26	18	success	success	NOUN
crl-14326	26	19	rate	rate	NOUN
crl-14326	26	20	.	.	PUNCT
crl-14326	27	1	in	in	ADP
crl-14326	27	2	response	response	NOUN
crl-14326	27	3	to	to	ADP
crl-14326	27	4	this	this	DET
crl-14326	27	5	dilemma	dilemma	NOUN
crl-14326	27	6	,	,	PUNCT
crl-14326	27	7	there	there	PRON
crl-14326	27	8	has	have	AUX
crl-14326	27	9	been	be	AUX
crl-14326	27	10	an	an	DET
crl-14326	27	11	increased	increase	VERB
crl-14326	27	12	interest	interest	NOUN
crl-14326	27	13	in	in	ADP
crl-14326	27	14	research	research	NOUN
crl-14326	27	15	on	on	ADP
crl-14326	27	16	the	the	DET
crl-14326	27	17	nature	nature	NOUN
crl-14326	27	18	of	of	ADP
crl-14326	27	19	reference	reference	NOUN
crl-14326	27	20	service	service	NOUN
crl-14326	27	21	,	,	PUNCT
crl-14326	27	22	and	and	CCONJ
crl-14326	27	23	as	as	ADP
crl-14326	27	24	a	a	DET
crl-14326	27	25	result	result	NOUN
crl-14326	27	26	of	of	ADP
crl-14326	27	27	this	this	PRON
crl-14326	27	28	,	,	PUNCT
crl-14326	27	29	some	some	DET
crl-14326	27	30	important	important	ADJ
crl-14326	27	31	advances	advance	NOUN
crl-14326	27	32	have	have	AUX
crl-14326	27	33	been	be	AUX
crl-14326	27	34	made	make	VERB
crl-14326	27	35	.	.	PUNCT
crl-14326	28	1	these	these	PRON
crl-14326	28	2	include	include	VERB
crl-14326	28	3	the	the	DET
crl-14326	28	4	definition	definition	NOUN
crl-14326	28	5	of	of	ADP
crl-14326	28	6	the	the	DET
crl-14326	28	7	reference	reference	NOUN
crl-14326	28	8	question	question	NOUN
crl-14326	28	9	and	and	CCONJ
crl-14326	28	10	its	its	PRON
crl-14326	28	11	incorporation	incorporation	NOUN
crl-14326	28	12	into	into	ADP
crl-14326	28	13	a	a	DET
crl-14326	28	14	standard	standard	NOUN
crl-14326	28	15	by	by	ADP
crl-14326	28	16	emerson	emerson	PROPN
crl-14326	28	17	and	and	CCONJ
crl-14326	28	18	the	the	DET
crl-14326	28	19	lama	lama	PROPN
crl-14326	28	20	committee	committee	NOUN
crl-14326	28	21	on	on	ADP
crl-14326	28	22	statistics	statistic	NOUN
crl-14326	28	23	for	for	ADP
crl-14326	28	24	reference	reference	NOUN
crl-14326	28	25	service	service	NOUN
crl-14326	28	26	,	,	PUNCT
crl-14326	28	27	4	4	NUM
crl-14326	28	28	the	the	DET
crl-14326	28	29	formulation	formulation	NOUN
crl-14326	28	30	of	of	ADP
crl-14326	28	31	mutually	mutually	ADV
crl-14326	28	32	exclusive	exclusive	ADJ
crl-14326	28	33	categories	category	NOUN
crl-14326	28	34	of	of	ADP
crl-14326	28	35	questions	question	NOUN
crl-14326	28	36	by	by	ADP
crl-14326	28	37	hieber	hieber	NOUN
crl-14326	28	38	,	,	PUNCT
crl-14326	28	39	5	5	NUM
crl-14326	28	40	the	the	DET
crl-14326	28	41	work	work	NOUN
crl-14326	28	42	of	of	ADP
crl-14326	28	43	identifying	identify	VERB
crl-14326	28	44	reference	reference	NOUN
crl-14326	28	45	process	process	NOUN
crl-14326	28	46	factors	factor	NOUN
crl-14326	28	47	by	by	ADP
crl-14326	28	48	jahoda	jahoda	PROPN
crl-14326	28	49	and	and	CCONJ
crl-14326	28	50	braunagel	braunagel	NOUN
crl-14326	28	51	,	,	PUNCT
crl-14326	28	52	6	6	NUM
crl-14326	28	53	the	the	DET
crl-14326	28	54	considerable	considerable	ADJ
crl-14326	28	55	methodological	methodological	ADJ
crl-14326	28	56	contributions	contribution	NOUN
crl-14326	28	57	of	of	ADP
crl-14326	28	58	hallman	hallman	PROPN
crl-14326	28	59	to	to	PART
crl-14326	28	60	subject	subject	VERB
crl-14326	28	61	recording	recording	NOUN
crl-14326	28	62	and	and	CCONJ
crl-14326	28	63	data	datum	NOUN
crl-14326	28	64	collection	collection	NOUN
crl-14326	28	65	,	,	PUNCT
crl-14326	28	66	7	7	NUM
crl-14326	28	67	the	the	DET
crl-14326	28	68	seperation	seperation	NOUN
crl-14326	28	69	of	of	ADP
crl-14326	28	70	outcomes	outcome	NOUN
crl-14326	28	71	of	of	ADP
crl-14326	28	72	the	the	DET
crl-14326	28	73	reference	reference	NOUN
crl-14326	28	74	transaction	transaction	NOUN
crl-14326	28	75	by	by	ADP
crl-14326	28	76	strong	strong	ADJ
crl-14326	28	77	,	,	PUNCT
crl-14326	28	78	8	8	NUM
crl-14326	28	79	howell	howell	NOUN
crl-14326	28	80	and	and	CCONJ
crl-14326	28	81	others/	others/	NUM
crl-14326	28	82	tessier	tessier	NOUN
crl-14326	28	83	and	and	CCONJ
crl-14326	28	84	others/0	others/0	NOUN
crl-14326	28	85	tagliacozzo	tagliacozzo	NOUN
crl-14326	28	86	,	,	PUNCT
crl-14326	28	87	11	11	NUM
crl-14326	28	88	and	and	CCONJ
crl-14326	28	89	goth	goth	ADJ
crl-14326	28	90	berg	berg	PROPN
crl-14326	28	91	,	,	PUNCT
crl-14326	28	92	12	12	NUM
crl-14326	28	93	and	and	CCONJ
crl-14326	28	94	the	the	DET
crl-14326	28	95	work	work	NOUN
crl-14326	28	96	on	on	ADP
crl-14326	28	97	scale	scale	NOUN
crl-14326	28	98	construction	construction	NOUN
crl-14326	28	99	for	for	ADP
crl-14326	28	100	relevance	relevance	NOUN
crl-14326	28	101	judgments	judgment	NOUN
crl-14326	28	102	by	by	ADP
crl-14326	28	103	cuadra	cuadra	PROPN
crl-14326	28	104	and	and	CCONJ
crl-14326	28	105	others	other	NOUN
crl-14326	28	106	.	.	PUNCT
crl-14326	29	1	13	13	NUM
crl-14326	29	2	guided	guide	VERB
crl-14326	29	3	by	by	ADP
crl-14326	29	4	these	these	DET
crl-14326	29	5	research	research	NOUN
crl-14326	29	6	breakthroughs	breakthrough	NOUN
crl-14326	29	7	,	,	PUNCT
crl-14326	29	8	the	the	DET
crl-14326	29	9	authors	author	NOUN
crl-14326	29	10	have	have	AUX
crl-14326	29	11	undertaken	undertake	VERB
crl-14326	29	12	to	to	AUX
crl-14326	29	13	design	design	VERB
crl-14326	29	14	and	and	CCONJ
crl-14326	29	15	develop	develop	VERB
crl-14326	29	16	a	a	DET
crl-14326	29	17	survey	survey	NOUN
crl-14326	29	18	instrument	instrument	NOUN
crl-14326	29	19	and	and	CCONJ
crl-14326	29	20	a	a	DET
crl-14326	29	21	data	data	NOUN
crl-14326	29	22	collection	collection	NOUN
crl-14326	29	23	protocol	protocol	NOUN
crl-14326	29	24	that	that	PRON
crl-14326	29	25	would	would	AUX
crl-14326	29	26	assess	assess	VERB
crl-14326	29	27	the	the	DET
crl-14326	29	28	outcome	outcome	NOUN
crl-14326	29	29	of	of	ADP
crl-14326	29	30	the	the	DET
crl-14326	29	31	reference	reference	NOUN
crl-14326	29	32	transaction	transaction	NOUN
crl-14326	29	33	and	and	CCONJ
crl-14326	29	34	identify	identify	VERB
crl-14326	29	35	factors	factor	NOUN
crl-14326	29	36	related	relate	VERB
crl-14326	29	37	to	to	ADP
crl-14326	29	38	successful	successful	ADJ
crl-14326	29	39	and	and	CCONJ
crl-14326	29	40	nonsuccessful	nonsuccessful	ADJ
crl-14326	29	41	performance	performance	NOUN
crl-14326	29	42	.	.	PUNCT
crl-14326	30	1	we	we	PRON
crl-14326	30	2	also	also	ADV
crl-14326	30	3	hoped	hope	VERB
crl-14326	30	4	to	to	PART
crl-14326	30	5	design	design	VERB
crl-14326	30	6	this	this	DET
crl-14326	30	7	instrument	instrument	NOUN
crl-14326	30	8	in	in	ADP
crl-14326	30	9	such	such	DET
crl-14326	30	10	a	a	DET
crl-14326	30	11	way	way	NOUN
crl-14326	30	12	that	that	PRON
crl-14326	30	13	it	it	PRON
crl-14326	30	14	would	would	AUX
crl-14326	30	15	be	be	AUX
crl-14326	30	16	practical	practical	ADJ
crl-14326	30	17	for	for	ADP
crl-14326	30	18	widespread	widespread	ADJ
crl-14326	30	19	use	use	NOUN
crl-14326	30	20	while	while	SCONJ
crl-14326	30	21	demonstrating	demonstrate	VERB
crl-14326	30	22	both	both	DET
crl-14326	30	23	validity	validity	NOUN
crl-14326	30	24	and	and	CCONJ
crl-14326	30	25	reliability	reliability	NOUN
crl-14326	30	26	.	.	PUNCT
crl-14326	31	1	as	as	ADV
crl-14326	31	2	far	far	ADV
crl-14326	31	3	as	as	SCONJ
crl-14326	31	4	the	the	DET
crl-14326	31	5	authors	author	NOUN
crl-14326	31	6	can	can	AUX
crl-14326	31	7	determine	determine	VERB
crl-14326	31	8	,	,	PUNCT
crl-14326	31	9	patron	patron	ADJ
crl-14326	31	10	response	response	NOUN
crl-14326	31	11	to	to	ADP
crl-14326	31	12	the	the	DET
crl-14326	31	13	traditional	traditional	ADJ
crl-14326	31	14	reference	reference	NOUN
crl-14326	31	15	transaction	transaction	NOUN
crl-14326	31	16	has	have	AUX
crl-14326	31	17	never	never	ADV
crl-14326	31	18	been	be	AUX
crl-14326	31	19	measured	measure	VERB
crl-14326	31	20	by	by	ADP
crl-14326	31	21	use	use	NOUN
crl-14326	31	22	of	of	ADP
crl-14326	31	23	a	a	DET
crl-14326	31	24	uniform	uniform	ADJ
crl-14326	31	25	instrumentthat	instrumentthat	NOUN
crl-14326	31	26	(	(	PUNCT
crl-14326	31	27	1	1	X
crl-14326	31	28	)	)	PUNCT
crl-14326	31	29	is	be	AUX
crl-14326	31	30	designed	design	VERB
crl-14326	31	31	to	to	PART
crl-14326	31	32	measure	measure	VERB
crl-14326	31	33	more	more	ADJ
crl-14326	31	34	than	than	ADP
crl-14326	31	35	one	one	NUM
crl-14326	31	36	or	or	CCONJ
crl-14326	31	37	two	two	NUM
crl-14326	31	38	types	type	NOUN
crl-14326	31	39	of	of	ADP
crl-14326	31	40	outcome	outcome	NOUN
crl-14326	31	41	;	;	PUNCT
crl-14326	31	42	(	(	PUNCT
crl-14326	31	43	2	2	X
crl-14326	31	44	)	)	PUNCT
crl-14326	31	45	utilizes	utilize	VERB
crl-14326	31	46	carefully	carefully	ADV
crl-14326	31	47	constructed	construct	VERB
crl-14326	31	48	scales	scale	NOUN
crl-14326	31	49	with	with	ADP
crl-14326	31	50	clearly	clearly	ADV
crl-14326	31	51	demonstrated	demonstrate	VERB
crl-14326	31	52	power	power	NOUN
crl-14326	31	53	of	of	ADP
crl-14326	31	54	discrimination	discrimination	NOUN
crl-14326	31	55	;	;	PUNCT
crl-14326	31	56	(	(	PUNCT
crl-14326	31	57	3	3	X
crl-14326	31	58	)	)	PUNCT
crl-14326	31	59	has	have	VERB
crl-14326	31	60	a	a	DET
crl-14326	31	61	sufficient	sufficient	ADJ
crl-14326	31	62	number	number	NOUN
crl-14326	31	63	of	of	ADP
crl-14326	31	64	items	item	NOUN
crl-14326	31	65	to	to	PART
crl-14326	31	66	demonstrate	demonstrate	VERB
crl-14326	31	67	reliability	reliability	NOUN
crl-14326	31	68	;	;	PUNCT
crl-14326	31	69	and	and	CCONJ
crl-14326	31	70	(	(	PUNCT
crl-14326	31	71	4	4	X
crl-14326	31	72	)	)	PUNCT
crl-14326	31	73	has	have	AUX
crl-14326	31	74	been	be	AUX
crl-14326	31	75	administered	administer	VERB
crl-14326	31	76	in	in	ADP
crl-14326	31	77	a	a	DET
crl-14326	31	78	number	number	NOUN
crl-14326	31	79	of	of	ADP
crl-14326	31	80	libraries	library	NOUN
crl-14326	31	81	under	under	ADP
crl-14326	31	82	carefully	carefully	ADV
crl-14326	31	83	controlled	control	VERB
crl-14326	31	84	conditions	condition	NOUN
crl-14326	31	85	.	.	PUNCT
crl-14326	32	1	these	these	PRON
crl-14326	32	2	are	be	AUX
crl-14326	32	3	standards	standard	NOUN
crl-14326	32	4	basic	basic	ADJ
crl-14326	32	5	to	to	ADP
crl-14326	32	6	measurement	measurement	NOUN
crl-14326	32	7	research	research	NOUN
crl-14326	32	8	in	in	ADP
crl-14326	32	9	other	other	ADJ
crl-14326	32	10	disciplines	discipline	NOUN
crl-14326	32	11	,	,	PUNCT
crl-14326	32	12	yet	yet	ADV
crl-14326	32	13	not	not	PART
crl-14326	32	14	been	be	AUX
crl-14326	32	15	consistently	consistently	ADV
crl-14326	32	16	utilized	utilize	VERB
crl-14326	32	17	in	in	ADP
crl-14326	32	18	reference	reference	NOUN
crl-14326	32	19	research	research	NOUN
crl-14326	32	20	.	.	PUNCT
crl-14326	33	1	before	before	ADP
crl-14326	33	2	presenting	present	VERB
crl-14326	33	3	the	the	DET
crl-14326	33	4	design	design	NOUN
crl-14326	33	5	and	and	CCONJ
crl-14326	33	6	fieldtesting	fieldtesting	NOUN
crl-14326	33	7	results	result	NOUN
crl-14326	33	8	of	of	ADP
crl-14326	33	9	the	the	DET
crl-14326	33	10	reference	reference	NOUN
crl-14326	33	11	transaction	transaction	NOUN
crl-14326	33	12	development	development	NOUN
crl-14326	33	13	and	and	CCONJ
crl-14326	33	14	testing	test	VERB
crl-14326	33	15	315	315	NUM
crl-14326	33	16	assessment	assessment	NOUN
crl-14326	33	17	instrument	instrument	NOUN
crl-14326	33	18	(	(	PUNCT
crl-14326	33	19	rtai	rtai	PROPN
crl-14326	33	20	)	)	PUNCT
crl-14326	33	21	,	,	PUNCT
crl-14326	33	22	the	the	DET
crl-14326	33	23	research	research	NOUN
crl-14326	33	24	issues	issue	NOUN
crl-14326	33	25	involved	involve	VERB
crl-14326	33	26	will	will	AUX
crl-14326	33	27	be	be	AUX
crl-14326	33	28	examined	examine	VERB
crl-14326	33	29	.	.	PUNCT
crl-14326	34	1	these	these	DET
crl-14326	34	2	issues	issue	NOUN
crl-14326	34	3	can	can	AUX
crl-14326	34	4	best	well	ADV
crl-14326	34	5	be	be	AUX
crl-14326	34	6	understood	understand	VERB
crl-14326	34	7	in	in	ADP
crl-14326	34	8	the	the	DET
crl-14326	34	9	historical	historical	ADJ
crl-14326	34	10	context	context	NOUN
crl-14326	34	11	of	of	ADP
crl-14326	34	12	evaluation	evaluation	NOUN
crl-14326	34	13	research	research	NOUN
crl-14326	34	14	in	in	ADP
crl-14326	34	15	reference	reference	NOUN
crl-14326	34	16	.	.	PUNCT
crl-14326	35	1	the	the	DET
crl-14326	35	2	literature	literature	NOUN
crl-14326	35	3	and	and	CCONJ
crl-14326	35	4	methodology	methodology	NOUN
crl-14326	35	5	of	of	ADP
crl-14326	35	6	reference	reference	NOUN
crl-14326	35	7	evaluation	evaluation	NOUN
crl-14326	35	8	between	between	ADP
crl-14326	35	9	1976	1976	NUM
crl-14326	35	10	and	and	CCONJ
crl-14326	35	11	1982	1982	NUM
crl-14326	35	12	,	,	PUNCT
crl-14326	35	13	growing	grow	VERB
crl-14326	35	14	pressures	pressure	NOUN
crl-14326	35	15	to	to	PART
crl-14326	35	16	evaluate	evaluate	VERB
crl-14326	35	17	reference	reference	NOUN
crl-14326	35	18	service	service	NOUN
crl-14326	35	19	resulted	result	VERB
crl-14326	35	20	in	in	ADP
crl-14326	35	21	an	an	DET
crl-14326	35	22	outpouring	outpouring	NOUN
crl-14326	35	23	of	of	ADP
crl-14326	35	24	some	some	DET
crl-14326	35	25	238	238	NUM
crl-14326	35	26	publications	publication	NOUN
crl-14326	35	27	on	on	ADP
crl-14326	35	28	assessment	assessment	NOUN
crl-14326	35	29	of	of	ADP
crl-14326	35	30	reference	reference	NOUN
crl-14326	35	31	service	service	NOUN
crl-14326	35	32	.	.	PUNCT
crl-14326	36	1	ninety	ninety	NUM
crl-14326	36	2	-	-	PUNCT
crl-14326	36	3	two	two	NUM
crl-14326	36	4	of	of	ADP
crl-14326	36	5	these	these	DET
crl-14326	36	6	items	item	NOUN
crl-14326	36	7	stressed	stress	VERB
crl-14326	36	8	the	the	DET
crl-14326	36	9	need	need	NOUN
crl-14326	36	10	for	for	ADP
crl-14326	36	11	evaluation	evaluation	NOUN
crl-14326	36	12	,	,	PUNCT
crl-14326	36	13	suggested	suggest	VERB
crl-14326	36	14	criteria	criterion	NOUN
crl-14326	36	15	,	,	PUNCT
crl-14326	36	16	and	and	CCONJ
crl-14326	36	17	proposed	propose	VERB
crl-14326	36	18	ideas	idea	NOUN
crl-14326	36	19	on	on	ADP
crl-14326	36	20	evaluation	evaluation	NOUN
crl-14326	36	21	while	while	SCONJ
crl-14326	36	22	146	146	NUM
crl-14326	36	23	were	be	AUX
crl-14326	36	24	studies	study	NOUN
crl-14326	36	25	of	of	ADP
crl-14326	36	26	various	various	ADJ
crl-14326	36	27	aspects	aspect	NOUN
crl-14326	36	28	of	of	ADP
crl-14326	36	29	reference	reference	NOUN
crl-14326	36	30	service	service	NOUN
crl-14326	36	31	.	.	PUNCT
crl-14326	37	1	in	in	ADP
crl-14326	37	2	addition	addition	NOUN
crl-14326	37	3	,	,	PUNCT
crl-14326	37	4	some	some	DET
crl-14326	37	5	60	60	NUM
crl-14326	37	6	items	item	NOUN
crl-14326	37	7	were	be	AUX
crl-14326	37	8	written	write	VERB
crl-14326	37	9	on	on	ADP
crl-14326	37	10	communication	communication	NOUN
crl-14326	37	11	and	and	CCONJ
crl-14326	37	12	interaction	interaction	NOUN
crl-14326	37	13	.	.	PUNCT
crl-14326	38	1	14	14	NUM
crl-14326	39	1	the	the	DET
crl-14326	39	2	spate	spate	NOUN
crl-14326	39	3	of	of	ADP
crl-14326	39	4	publication	publication	NOUN
crl-14326	39	5	has	have	AUX
crl-14326	39	6	continued	continue	VERB
crl-14326	39	7	to	to	ADP
crl-14326	39	8	the	the	DET
crl-14326	39	9	present	present	ADJ
crl-14326	39	10	day	day	NOUN
crl-14326	39	11	.	.	PUNCT
crl-14326	40	1	one	one	NUM
crl-14326	40	2	trend	trend	NOUN
crl-14326	40	3	apparent	apparent	ADJ
crl-14326	40	4	in	in	ADP
crl-14326	40	5	the	the	DET
crl-14326	40	6	literature	literature	NOUN
crl-14326	40	7	during	during	ADP
crl-14326	40	8	this	this	DET
crl-14326	40	9	period	period	NOUN
crl-14326	40	10	sought	seek	VERB
crl-14326	40	11	the	the	DET
crl-14326	40	12	solution	solution	NOUN
crl-14326	40	13	to	to	PART
crl-14326	40	14	reference	reference	VERB
crl-14326	40	15	service	service	NOUN
crl-14326	40	16	problems	problem	NOUN
crl-14326	40	17	in	in	ADP
crl-14326	40	18	the	the	DET
crl-14326	40	19	individual	individual	ADJ
crl-14326	40	20	reference	reference	NOUN
crl-14326	40	21	librarian	librarian	NOUN
crl-14326	40	22	.	.	PUNCT
crl-14326	41	1	15studies	15studie	NOUN
crl-14326	41	2	of	of	ADP
crl-14326	41	3	reference	reference	NOUN
crl-14326	41	4	personnel	personnel	NOUN
crl-14326	41	5	increased	increase	VERB
crl-14326	41	6	tenfold	tenfold	ADV
crl-14326	41	7	from	from	ADP
crl-14326	41	8	1976	1976	NUM
crl-14326	41	9	through	through	ADP
crl-14326	41	10	1982	1982	NUM
crl-14326	41	11	,	,	PUNCT
crl-14326	41	12	covering	cover	VERB
crl-14326	41	13	such	such	ADJ
crl-14326	41	14	aspects	aspect	NOUN
crl-14326	41	15	as	as	ADP
crl-14326	41	16	personality	personality	NOUN
crl-14326	41	17	characteristics	characteristic	NOUN
crl-14326	41	18	,	,	PUNCT
crl-14326	41	19	concepts	concept	NOUN
crl-14326	41	20	and	and	CCONJ
crl-14326	41	21	attitudes	attitude	NOUN
crl-14326	41	22	,	,	PUNCT
crl-14326	41	23	cognitive	cognitive	ADJ
crl-14326	41	24	styles	style	NOUN
crl-14326	41	25	,	,	PUNCT
crl-14326	41	26	and	and	CCONJ
crl-14326	41	27	a	a	DET
crl-14326	41	28	variety	variety	NOUN
crl-14326	41	29	of	of	ADP
crl-14326	41	30	other	other	ADJ
crl-14326	41	31	areas	area	NOUN
crl-14326	41	32	.	.	PUNCT
crl-14326	42	1	also	also	ADV
crl-14326	42	2	explored	explore	VERB
crl-14326	42	3	was	be	AUX
crl-14326	42	4	the	the	DET
crl-14326	42	5	role	role	NOUN
crl-14326	42	6	of	of	ADP
crl-14326	42	7	the	the	DET
crl-14326	42	8	reference	reference	NOUN
crl-14326	42	9	librarian	librarian	NOUN
crl-14326	42	10	in	in	ADP
crl-14326	42	11	the	the	DET
crl-14326	42	12	communication	communication	NOUN
crl-14326	42	13	process	process	NOUN
crl-14326	42	14	.	.	PUNCT
crl-14326	43	1	16	16	NUM
crl-14326	43	2	another	another	DET
crl-14326	43	3	trend	trend	NOUN
crl-14326	43	4	since	since	SCONJ
crl-14326	43	5	1975	1975	NUM
crl-14326	43	6	has	have	AUX
crl-14326	43	7	been	be	AUX
crl-14326	43	8	a	a	DET
crl-14326	43	9	greater	great	ADJ
crl-14326	43	10	emphasis	emphasis	NOUN
crl-14326	43	11	on	on	ADP
crl-14326	43	12	outcome	outcome	NOUN
crl-14326	43	13	studies	study	NOUN
crl-14326	43	14	,	,	PUNCT
crl-14326	43	15	with	with	ADP
crl-14326	43	16	some	some	DET
crl-14326	43	17	29	29	NUM
crl-14326	43	18	appearing	appear	VERB
crl-14326	43	19	in	in	ADP
crl-14326	43	20	the	the	DET
crl-14326	43	21	literature	literature	NOUN
crl-14326	43	22	.	.	PUNCT
crl-14326	44	1	of	of	ADP
crl-14326	44	2	these	these	PRON
crl-14326	44	3	,	,	PUNCT
crl-14326	44	4	55	55	NUM
crl-14326	44	5	%	%	NOUN
crl-14326	44	6	utilized	utilize	VERB
crl-14326	44	7	unobtrusive	unobtrusive	ADJ
crl-14326	44	8	observation	observation	NOUN
crl-14326	44	9	or	or	CCONJ
crl-14326	44	10	judgment	judgment	NOUN
crl-14326	44	11	of	of	ADP
crl-14326	44	12	outcome	outcome	NOUN
crl-14326	44	13	by	by	ADP
crl-14326	44	14	outside	outside	ADJ
crl-14326	44	15	experts	expert	NOUN
crl-14326	44	16	,	,	PUNCT
crl-14326	44	17	21	21	NUM
crl-14326	44	18	%	%	NOUN
crl-14326	44	19	librarian	librarian	ADJ
crl-14326	44	20	judgment	judgment	NOUN
crl-14326	44	21	onll	onll	NOUN
crl-14326	44	22	,	,	PUNCT
crl-14326	44	23	,	,	PUNCT
crl-14326	44	24	and	and	CCONJ
crl-14326	44	25	24	24	NUM
crl-14326	44	26	%	%	NOUN
crl-14326	44	27	judgment	judgment	NOUN
crl-14326	44	28	by	by	ADP
crl-14326	44	29	patron	patron	NOUN
crl-14326	44	30	/	/	SYM
crl-14326	44	31	librarian	librarian	NOUN
crl-14326	44	32	.	.	PUNCT
crl-14326	45	1	1	1	NUM
crl-14326	45	2	studies	study	NOUN
crl-14326	45	3	of	of	ADP
crl-14326	45	4	the	the	DET
crl-14326	45	5	outcome	outcome	NOUN
crl-14326	45	6	of	of	ADP
crl-14326	45	7	online	online	ADJ
crl-14326	45	8	searching	searching	NOUN
crl-14326	45	9	also	also	ADV
crl-14326	45	10	began	begin	VERB
crl-14326	45	11	to	to	PART
crl-14326	45	12	appear	appear	VERB
crl-14326	45	13	frequently	frequently	ADV
crl-14326	45	14	during	during	ADP
crl-14326	45	15	this	this	DET
crl-14326	45	16	period	period	NOUN
crl-14326	45	17	,	,	PUNCT
crl-14326	45	18	but	but	CCONJ
crl-14326	45	19	in	in	ADP
crl-14326	45	20	contrast	contrast	NOUN
crl-14326	45	21	to	to	PART
crl-14326	45	22	outcome	outcome	VERB
crl-14326	45	23	studies	study	NOUN
crl-14326	45	24	of	of	ADP
crl-14326	45	25	traditional	traditional	ADJ
crl-14326	45	26	reference	reference	NOUN
crl-14326	45	27	service	service	NOUN
crl-14326	45	28	,	,	PUNCT
crl-14326	45	29	some	some	DET
crl-14326	45	30	81	81	NUM
crl-14326	45	31	%	%	NOUN
crl-14326	45	32	utilized	utilize	VERB
crl-14326	45	33	patron	patron	NOUN
crl-14326	45	34	judgment	judgment	NOUN
crl-14326	45	35	,	,	PUNCT
crl-14326	45	36	5	5	NUM
crl-14326	45	37	%	%	NOUN
crl-14326	45	38	patron	patron	NOUN
crl-14326	45	39	/	/	SYM
crl-14326	45	40	librarian	librarian	ADJ
crl-14326	45	41	judgment	judgment	NOUN
crl-14326	45	42	,	,	PUNCT
crl-14326	45	43	and	and	CCONJ
crl-14326	45	44	14	14	NUM
crl-14326	45	45	%	%	NOUN
crl-14326	45	46	focused	focus	VERB
crl-14326	45	47	on	on	ADP
crl-14326	45	48	measures	measure	NOUN
crl-14326	45	49	of	of	ADP
crl-14326	45	50	precision	precision	NOUN
crl-14326	45	51	and	and	CCONJ
crl-14326	45	52	recall	recall	NOUN
crl-14326	45	53	.	.	PUNCT
crl-14326	46	1	18	18	NUM
crl-14326	46	2	this	this	DET
crl-14326	46	3	volume	volume	NOUN
crl-14326	46	4	of	of	ADP
crl-14326	46	5	publication	publication	NOUN
crl-14326	46	6	,	,	PUNCT
crl-14326	46	7	in	in	ADP
crl-14326	46	8	the	the	DET
crl-14326	46	9	opinion	opinion	NOUN
crl-14326	46	10	of	of	ADP
crl-14326	46	11	some	some	DET
crl-14326	46	12	experts	expert	NOUN
crl-14326	46	13	,	,	PUNCT
crl-14326	46	14	has	have	AUX
crl-14326	46	15	not	not	PART
crl-14326	46	16	been	be	AUX
crl-14326	46	17	associated	associate	VERB
crl-14326	46	18	with	with	ADP
crl-14326	46	19	substantial	substantial	ADJ
crl-14326	46	20	progress	progress	NOUN
crl-14326	46	21	.	.	PUNCT
crl-14326	47	1	in	in	ADP
crl-14326	47	2	recent	recent	ADJ
crl-14326	47	3	years	year	NOUN
crl-14326	47	4	,	,	PUNCT
crl-14326	47	5	altman	altman	PROPN
crl-14326	47	6	notes	note	VERB
crl-14326	47	7	,	,	PUNCT
crl-14326	47	8	"	"	PUNCT
crl-14326	47	9	there	there	PRON
crl-14326	47	10	is	be	VERB
crl-14326	47	11	still	still	ADV
crl-14326	47	12	no	no	DET
crl-14326	47	13	consensus	consensus	NOUN
crl-14326	47	14	on	on	ADP
crl-14326	47	15	how	how	SCONJ
crl-14326	47	16	to	to	PART
crl-14326	47	17	measure	measure	VERB
crl-14326	47	18	,	,	PUNCT
crl-14326	47	19	let	let	VERB
crl-14326	47	20	alone	alone	ADV
crl-14326	47	21	evaluate	evaluate	VERB
crl-14326	47	22	,	,	PUNCT
crl-14326	47	23	reference	reference	NOUN
crl-14326	47	24	services	service	NOUN
crl-14326	47	25	.	.	PUNCT
crl-14326	47	26	"	"	PUNCT
crl-14326	48	1	19	19	NUM
crl-14326	48	2	mary	mary	PROPN
crl-14326	48	3	george	george	PROPN
crl-14326	48	4	,	,	PUNCT
crl-14326	48	5	316	316	NUM
crl-14326	48	6	college	college	PROPN
crl-14326	48	7	&	&	CCONJ
crl-14326	48	8	research	research	PROPN
crl-14326	48	9	libraries	library	NOUN
crl-14326	48	10	a	a	DET
crl-14326	48	11	reference	reference	NOUN
crl-14326	48	12	head	head	NOUN
crl-14326	48	13	,	,	PUNCT
crl-14326	48	14	regrets	regret	VERB
crl-14326	48	15	that	that	SCONJ
crl-14326	48	16	there	there	PRON
crl-14326	48	17	are	be	VERB
crl-14326	48	18	no	no	DET
crl-14326	48	19	·	·	PUNCT
crl-14326	48	20	widely	widely	ADV
crl-14326	48	21	accepted	accept	VERB
crl-14326	48	22	evaluation	evaluation	NOUN
crl-14326	48	23	methods	method	NOUN
crl-14326	48	24	on	on	ADP
crl-14326	48	25	which	which	PRON
crl-14326	48	26	to	to	PART
crl-14326	48	27	draw	draw	VERB
crl-14326	48	28	.	.	PUNCT
crl-14326	49	1	20	20	NUM
crl-14326	49	2	"	"	PUNCT
crl-14326	49	3	altman	altman	PROPN
crl-14326	49	4	notes	note	VERB
crl-14326	49	5	,	,	PUNCT
crl-14326	49	6	"	"	PUNCT
crl-14326	49	7	there	there	PRON
crl-14326	49	8	is	be	VERB
crl-14326	49	9	still	still	ADV
crl-14326	49	10	no	no	DET
crl-14326	49	11	consensus	consensus	NOUN
crl-14326	49	12	on	on	ADP
crl-14326	49	13	how	how	SCONJ
crl-14326	49	14	to	to	PART
crl-14326	49	15	measure	measure	VERB
crl-14326	49	16	,	,	PUNCT
crl-14326	49	17	let	let	VERB
crl-14326	49	18	alone	alone	ADV
crl-14326	49	19	evaluate	evaluate	VERB
crl-14326	49	20	,	,	PUNCT
crl-14326	49	21	reference	reference	NOUN
crl-14326	49	22	services	service	NOUN
crl-14326	49	23	.	.	PUNCT
crl-14326	49	24	'	'	PUNCT
crl-14326	49	25	"	"	PUNCT
crl-14326	49	26	various	various	ADJ
crl-14326	49	27	other	other	ADJ
crl-14326	49	28	reference	reference	NOUN
crl-14326	49	29	experts	expert	NOUN
crl-14326	49	30	discuss	discuss	VERB
crl-14326	49	31	reasons	reason	NOUN
crl-14326	49	32	why	why	SCONJ
crl-14326	49	33	progress	progress	NOUN
crl-14326	49	34	in	in	ADP
crl-14326	49	35	development	development	NOUN
crl-14326	49	36	of	of	ADP
crl-14326	49	37	reference	reference	NOUN
crl-14326	49	38	evaluation	evaluation	NOUN
crl-14326	49	39	methodology	methodology	NOUN
crl-14326	49	40	may	may	AUX
crl-14326	49	41	have	have	AUX
crl-14326	49	42	been	be	AUX
crl-14326	49	43	slow	slow	ADJ
crl-14326	49	44	.	.	PUNCT
crl-14326	50	1	for	for	ADP
crl-14326	50	2	instance	instance	NOUN
crl-14326	50	3	,	,	PUNCT
crl-14326	50	4	some	some	PRON
crl-14326	50	5	claim	claim	VERB
crl-14326	50	6	that	that	SCONJ
crl-14326	50	7	not	not	PART
crl-14326	50	8	all	all	DET
crl-14326	50	9	relevant	relevant	ADJ
crl-14326	50	10	aspects	aspect	NOUN
crl-14326	50	11	of	of	ADP
crl-14326	50	12	the	the	DET
crl-14326	50	13	reference	reference	NOUN
crl-14326	50	14	transaction	transaction	NOUN
crl-14326	50	15	have	have	AUX
crl-14326	50	16	been	be	AUX
crl-14326	50	17	properly	properly	ADV
crl-14326	50	18	studied	study	VERB
crl-14326	50	19	.	.	PUNCT
crl-14326	51	1	ellsworth	ellsworth	PROPN
crl-14326	51	2	and	and	CCONJ
crl-14326	51	3	joan	joan	PROPN
crl-14326	51	4	mason	mason	PROPN
crl-14326	51	5	comment	comment	PROPN
crl-14326	51	6	:	:	PUNCT
crl-14326	51	7	.	.	PUNCT
crl-14326	51	8	.	.	PUNCT
crl-14326	51	9	.	.	PUNCT
crl-14326	52	1	no	no	DET
crl-14326	52	2	consideration	consideration	NOUN
crl-14326	52	3	at	at	ADV
crl-14326	52	4	all	all	ADV
crl-14326	52	5	[	[	PUNCT
crl-14326	52	6	has	have	AUX
crl-14326	52	7	been	be	AUX
crl-14326	52	8	paid	pay	VERB
crl-14326	52	9	]	]	PUNCT
crl-14326	52	10	to	to	ADP
crl-14326	52	11	the	the	DET
crl-14326	52	12	wide	wide	ADJ
crl-14326	52	13	range	range	NOUN
crl-14326	52	14	of	of	ADP
crl-14326	52	15	other	other	ADJ
crl-14326	52	16	factors	factor	NOUN
crl-14326	52	17	that	that	PRON
crl-14326	52	18	can	can	AUX
crl-14326	52	19	make	make	VERB
crl-14326	52	20	or	or	CCONJ
crl-14326	52	21	break	break	VERB
crl-14326	52	22	reference	reference	NOUN
crl-14326	52	23	service	service	NOUN
crl-14326	52	24	....	....	PUNCT
crl-14326	53	1	many	many	ADJ
crl-14326	53	2	things	thing	NOUN
crl-14326	53	3	besides	besides	SCONJ
crl-14326	53	4	eye	eye	NOUN
crl-14326	53	5	contact	contact	NOUN
crl-14326	53	6	or	or	CCONJ
crl-14326	53	7	body	body	NOUN
crl-14326	53	8	language	language	NOUN
crl-14326	53	9	speak	speak	VERB
crl-14326	53	10	volumes	volume	NOUN
crl-14326	53	11	to	to	ADP
crl-14326	53	12	library	library	NOUN
crl-14326	53	13	users	user	NOUN
crl-14326	53	14	about	about	ADP
crl-14326	53	15	the	the	DET
crl-14326	53	16	reference	reference	NOUN
crl-14326	53	17	department	department	NOUN
crl-14326	53	18	's	's	PART
crl-14326	53	19	intentions	intention	NOUN
crl-14326	53	20	toward	toward	ADP
crl-14326	53	21	them	they	PRON
crl-14326	53	22	.	.	PUNCT
crl-14326	54	1	21	21	NUM
crl-14326	54	2	a	a	DET
crl-14326	54	3	second	second	ADJ
crl-14326	54	4	problem	problem	NOUN
crl-14326	54	5	has	have	AUX
crl-14326	54	6	been	be	AUX
crl-14326	54	7	that	that	DET
crl-14326	54	8	indepth	indepth	ADJ
crl-14326	54	9	knowledge	knowledge	NOUN
crl-14326	54	10	of	of	ADP
crl-14326	54	11	the	the	DET
crl-14326	54	12	measurement	measurement	NOUN
crl-14326	54	13	process	process	NOUN
crl-14326	54	14	and	and	CCONJ
crl-14326	54	15	of	of	ADP
crl-14326	54	16	the	the	DET
crl-14326	54	17	reference	reference	NOUN
crl-14326	54	18	process	process	NOUN
crl-14326	54	19	have	have	AUX
crl-14326	54	20	seldom	seldom	ADV
crl-14326	54	21	been	be	AUX
crl-14326	54	22	found	find	VERB
crl-14326	54	23	together	together	ADV
crl-14326	54	24	in	in	ADP
crl-14326	54	25	a	a	DET
crl-14326	54	26	single	single	ADJ
crl-14326	54	27	individual	individual	NOUN
crl-14326	54	28	.	.	PUNCT
crl-14326	55	1	cross	cross	ADJ
crl-14326	55	2	-	-	ADJ
crl-14326	55	3	disciplinary	disciplinary	ADJ
crl-14326	55	4	research	research	NOUN
crl-14326	55	5	is	be	AUX
crl-14326	55	6	needed	need	VERB
crl-14326	55	7	but	but	CCONJ
crl-14326	55	8	has	have	AUX
crl-14326	55	9	not	not	PART
crl-14326	55	10	taken	take	VERB
crl-14326	55	11	place	place	NOUN
crl-14326	55	12	frequently	frequently	ADV
crl-14326	55	13	enough	enough	ADV
crl-14326	55	14	.	.	PUNCT
crl-14326	56	1	zweizig	zweizig	NOUN
crl-14326	56	2	comments	comment	VERB
crl-14326	56	3	on	on	ADP
crl-14326	56	4	this	this	PRON
crl-14326	56	5	,	,	PUNCT
crl-14326	56	6	noting	note	VERB
crl-14326	56	7	that	that	SCONJ
crl-14326	56	8	reference	reference	NOUN
crl-14326	56	9	managers	manager	NOUN
crl-14326	56	10	do	do	AUX
crl-14326	56	11	not	not	PART
crl-14326	56	12	feel	feel	VERB
crl-14326	56	13	that	that	SCONJ
crl-14326	56	14	they	they	PRON
crl-14326	56	15	understand	understand	VERB
crl-14326	56	16	the	the	DET
crl-14326	56	17	measurement	measurement	NOUN
crl-14326	56	18	process	process	NOUN
crl-14326	56	19	and	and	CCONJ
crl-14326	56	20	that	that	SCONJ
crl-14326	56	21	those	those	PRON
crl-14326	56	22	who	who	PRON
crl-14326	56	23	design	design	VERB
crl-14326	56	24	measures	measure	NOUN
crl-14326	56	25	do	do	AUX
crl-14326	56	26	not	not	PART
crl-14326	56	27	understand	understand	VERB
crl-14326	56	28	the	the	DET
crl-14326	56	29	reference	reference	NOUN
crl-14326	56	30	process	process	NOUN
crl-14326	56	31	.	.	PUNCT
crl-14326	57	1	22	22	NUM
crl-14326	57	2	unobtrusive	unobtrusive	ADJ
crl-14326	57	3	evaluation	evaluation	NOUN
crl-14326	57	4	in	in	ADP
crl-14326	57	5	spite	spite	NOUN
crl-14326	57	6	of	of	ADP
crl-14326	57	7	these	these	DET
crl-14326	57	8	problems	problem	NOUN
crl-14326	57	9	and	and	CCONJ
crl-14326	57	10	concerns	concern	NOUN
crl-14326	57	11	,	,	PUNCT
crl-14326	57	12	some	some	DET
crl-14326	57	13	progress	progress	NOUN
crl-14326	57	14	has	have	AUX
crl-14326	57	15	been	be	AUX
crl-14326	57	16	made	make	VERB
crl-14326	57	17	and	and	CCONJ
crl-14326	57	18	valuable	valuable	ADJ
crl-14326	57	19	insights	insight	NOUN
crl-14326	57	20	gained	gain	VERB
crl-14326	57	21	by	by	ADP
crl-14326	57	22	research	research	NOUN
crl-14326	57	23	done	do	VERB
crl-14326	57	24	during	during	ADP
crl-14326	57	25	this	this	DET
crl-14326	57	26	period	period	NOUN
crl-14326	57	27	.	.	PUNCT
crl-14326	58	1	perhaps	perhaps	ADV
crl-14326	58	2	the	the	DET
crl-14326	58	3	greatest	great	ADJ
crl-14326	58	4	single	single	ADJ
crl-14326	58	5	advance	advance	NOUN
crl-14326	58	6	has	have	AUX
crl-14326	58	7	been	be	AUX
crl-14326	58	8	the	the	DET
crl-14326	58	9	development	development	NOUN
crl-14326	58	10	of	of	ADP
crl-14326	58	11	the	the	DET
crl-14326	58	12	method	method	NOUN
crl-14326	58	13	of	of	ADP
crl-14326	58	14	unobtrusive	unobtrusive	ADJ
crl-14326	58	15	observation	observation	NOUN
crl-14326	58	16	as	as	ADP
crl-14326	58	17	a	a	DET
crl-14326	58	18	means	means	NOUN
crl-14326	58	19	of	of	ADP
crl-14326	58	20	assessing	assess	VERB
crl-14326	58	21	the	the	DET
crl-14326	58	22	outcome	outcome	NOUN
crl-14326	58	23	of	of	ADP
crl-14326	58	24	the	the	DET
crl-14326	58	25	reference	reference	NOUN
crl-14326	58	26	transaction	transaction	NOUN
crl-14326	58	27	.	.	PUNCT
crl-14326	59	1	in	in	ADP
crl-14326	59	2	unobtrusive	unobtrusive	ADJ
crl-14326	59	3	observation	observation	NOUN
crl-14326	59	4	,	,	PUNCT
crl-14326	59	5	proxies	proxy	NOUN
crl-14326	59	6	present	present	VERB
crl-14326	59	7	factual	factual	ADJ
crl-14326	59	8	test	test	NOUN
crl-14326	59	9	questions	question	NOUN
crl-14326	59	10	at	at	ADP
crl-14326	59	11	the	the	DET
crl-14326	59	12	reference	reference	NOUN
crl-14326	59	13	desk	desk	NOUN
crl-14326	59	14	by	by	ADP
crl-14326	59	15	phone	phone	NOUN
crl-14326	59	16	or	or	CCONJ
crl-14326	59	17	in	in	ADP
crl-14326	59	18	person	person	NOUN
crl-14326	59	19	.	.	PUNCT
crl-14326	60	1	success	success	NOUN
crl-14326	60	2	is	be	AUX
crl-14326	60	3	then	then	ADV
crl-14326	60	4	judged	judge	VERB
crl-14326	60	5	by	by	ADP
crl-14326	60	6	the	the	DET
crl-14326	60	7	percentage	percentage	NOUN
crl-14326	60	8	of	of	ADP
crl-14326	60	9	correct	correct	ADJ
crl-14326	60	10	answers	answer	NOUN
crl-14326	60	11	obtained	obtain	VERB
crl-14326	60	12	.	.	PUNCT
crl-14326	61	1	research	research	NOUN
crl-14326	61	2	studies	study	NOUN
crl-14326	61	3	using	use	VERB
crl-14326	61	4	unobtrusive	unobtrusive	ADJ
crl-14326	61	5	observation	observation	NOUN
crl-14326	61	6	appear	appear	VERB
crl-14326	61	7	to	to	PART
crl-14326	61	8	have	have	AUX
crl-14326	61	9	nearly	nearly	ADV
crl-14326	61	10	doubled	double	VERB
crl-14326	61	11	july	july	PROPN
crl-14326	61	12	1987	1987	NUM
crl-14326	61	13	since	since	SCONJ
crl-14326	61	14	1975	1975	NUM
crl-14326	61	15	,	,	PUNCT
crl-14326	61	16	23	23	NUM
crl-14326	61	17	and	and	CCONJ
crl-14326	61	18	,	,	PUNCT
crl-14326	61	19	in	in	ADP
crl-14326	61	20	one	one	NUM
crl-14326	61	21	instance	instance	NOUN
crl-14326	61	22	,	,	PUNCT
crl-14326	61	23	unobtrusive	unobtrusive	ADJ
crl-14326	61	24	observation	observation	NOUN
crl-14326	61	25	has	have	AUX
crl-14326	61	26	been	be	AUX
crl-14326	61	27	adapted	adapt	VERB
crl-14326	61	28	for	for	ADP
crl-14326	61	29	use	use	NOUN
crl-14326	61	30	as	as	ADP
crl-14326	61	31	a	a	DET
crl-14326	61	32	performance	performance	NOUN
crl-14326	61	33	measure	measure	NOUN
crl-14326	61	34	in	in	ADP
crl-14326	61	35	a	a	DET
crl-14326	61	36	single	single	ADJ
crl-14326	61	37	library	library	NOUN
crl-14326	61	38	.	.	PUNCT
crl-14326	62	1	24	24	NUM
crl-14326	62	2	the	the	DET
crl-14326	62	3	authors	author	NOUN
crl-14326	62	4	agree	agree	VERB
crl-14326	62	5	with	with	ADP
crl-14326	62	6	mcclure	mcclure	PROPN
crl-14326	62	7	that	that	SCONJ
crl-14326	62	8	,	,	PUNCT
crl-14326	62	9	although	although	SCONJ
crl-14326	62	10	unobtrusive	unobtrusive	ADJ
crl-14326	62	11	testing	testing	NOUN
crl-14326	62	12	is	be	AUX
crl-14326	62	13	but	but	CCONJ
crl-14326	62	14	one	one	NUM
crl-14326	62	15	approach	approach	NOUN
crl-14326	62	16	to	to	ADP
crl-14326	62	17	the	the	DET
crl-14326	62	18	evaluation	evaluation	NOUN
crl-14326	62	19	of	of	ADP
crl-14326	62	20	reference	reference	NOUN
crl-14326	62	21	service	service	NOUN
crl-14326	62	22	,	,	PUNCT
crl-14326	62	23	it	it	PRON
crl-14326	62	24	is	be	AUX
crl-14326	62	25	a	a	DET
crl-14326	62	26	critically	critically	ADV
crl-14326	62	27	essential	essential	ADJ
crl-14326	62	28	component.25	component.25	PROPN
crl-14326	62	29	unobtrusive	unobtrusive	ADJ
crl-14326	62	30	observation	observation	NOUN
crl-14326	62	31	,	,	PUNCT
crl-14326	62	32	however	however	ADV
crl-14326	62	33	,	,	PUNCT
crl-14326	62	34	has	have	VERB
crl-14326	62	35	certain	certain	ADJ
crl-14326	62	36	limitations	limitation	NOUN
crl-14326	62	37	,	,	PUNCT
crl-14326	62	38	as	as	SCONJ
crl-14326	62	39	has	have	AUX
crl-14326	62	40	been	be	AUX
crl-14326	62	41	noted	note	VERB
crl-14326	62	42	by	by	ADP
crl-14326	62	43	various	various	ADJ
crl-14326	62	44	reference	reference	NOUN
crl-14326	62	45	experts	expert	NOUN
crl-14326	62	46	.	.	PUNCT
crl-14326	63	1	test	test	NOUN
crl-14326	63	2	questions	question	NOUN
crl-14326	63	3	present	present	VERB
crl-14326	63	4	a	a	DET
crl-14326	63	5	problem	problem	NOUN
crl-14326	63	6	because	because	SCONJ
crl-14326	63	7	they	they	PRON
crl-14326	63	8	must	must	AUX
crl-14326	63	9	be	be	AUX
crl-14326	63	10	of	of	ADP
crl-14326	63	11	a	a	DET
crl-14326	63	12	certain	certain	ADJ
crl-14326	63	13	level	level	NOUN
crl-14326	63	14	of	of	ADP
crl-14326	63	15	difficulty	difficulty	NOUN
crl-14326	63	16	,	,	PUNCT
crl-14326	63	17	must	must	AUX
crl-14326	63	18	be	be	AUX
crl-14326	63	19	representative	representative	ADJ
crl-14326	63	20	,	,	PUNCT
crl-14326	63	21	ca	can	AUX
crl-14326	63	22	n't	not	PART
crl-14326	63	23	easily	easily	ADV
crl-14326	63	24	be	be	AUX
crl-14326	63	25	repeated	repeat	VERB
crl-14326	63	26	,	,	PUNCT
crl-14326	63	27	and	and	CCONJ
crl-14326	63	28	take	take	VERB
crl-14326	63	29	considerable	considerable	ADJ
crl-14326	63	30	time	time	NOUN
crl-14326	63	31	and	and	CCONJ
crl-14326	63	32	effort	effort	NOUN
crl-14326	63	33	to	to	PART
crl-14326	63	34	formulate	formulate	VERB
crl-14326	63	35	.	.	PUNCT
crl-14326	64	1	results	result	NOUN
crl-14326	64	2	are	be	AUX
crl-14326	64	3	usually	usually	ADV
crl-14326	64	4	not	not	PART
crl-14326	64	5	available	available	ADJ
crl-14326	64	6	for	for	ADP
crl-14326	64	7	some	some	DET
crl-14326	64	8	time	time	NOUN
crl-14326	64	9	and	and	CCONJ
crl-14326	64	10	are	be	AUX
crl-14326	64	11	difficult	difficult	ADJ
crl-14326	64	12	to	to	PART
crl-14326	64	13	§	§	VERB
crl-14326	64	14	eneralize	eneralize	NOUN
crl-14326	64	15	to	to	ADP
crl-14326	64	16	the	the	DET
crl-14326	64	17	department	department	NOUN
crl-14326	64	18	as	as	ADP
crl-14326	64	19	a	a	DET
crl-14326	64	20	whole	whole	NOUN
crl-14326	64	21	.	.	PUNCT
crl-14326	65	1	also	also	ADV
crl-14326	65	2	,	,	PUNCT
crl-14326	65	3	this	this	DET
crl-14326	65	4	approach	approach	NOUN
crl-14326	65	5	is	be	AUX
crl-14326	65	6	generally	generally	ADV
crl-14326	65	7	biased	bias	VERB
crl-14326	65	8	toward	toward	ADP
crl-14326	65	9	factual	factual	ADJ
crl-14326	65	10	questions	question	NOUN
crl-14326	65	11	and	and	CCONJ
crl-14326	65	12	does	do	AUX
crl-14326	65	13	not	not	PART
crl-14326	65	14	assess	assess	VERB
crl-14326	65	15	the	the	DET
crl-14326	65	16	full	full	ADJ
crl-14326	65	17	range	range	NOUN
crl-14326	65	18	of	of	ADP
crl-14326	65	19	questions	question	NOUN
crl-14326	65	20	asked	ask	VERB
crl-14326	65	21	by	by	ADP
crl-14326	65	22	patrons	patron	NOUN
crl-14326	65	23	.	.	PUNCT
crl-14326	66	1	nor	nor	CCONJ
crl-14326	66	2	does	do	AUX
crl-14326	66	3	it	it	PRON
crl-14326	66	4	usually	usually	ADV
crl-14326	66	5	take	take	VERB
crl-14326	66	6	into	into	ADP
crl-14326	66	7	account	account	NOUN
crl-14326	66	8	the	the	DET
crl-14326	66	9	difficulties	difficulty	NOUN
crl-14326	66	10	of	of	ADP
crl-14326	66	11	garbled	garbled	ADJ
crl-14326	66	12	and	and	CCONJ
crl-14326	66	13	incoherent	incoherent	ADJ
crl-14326	66	14	questions	question	NOUN
crl-14326	66	15	as	as	SCONJ
crl-14326	66	16	often	often	ADV
crl-14326	66	17	presented	present	VERB
crl-14326	66	18	by	by	ADP
crl-14326	66	19	actual	actual	ADJ
crl-14326	66	20	patrons	patron	NOUN
crl-14326	66	21	.	.	PUNCT
crl-14326	67	1	finally	finally	ADV
crl-14326	67	2	,	,	PUNCT
crl-14326	67	3	this	this	DET
crl-14326	67	4	method	method	NOUN
crl-14326	67	5	ordinarily	ordinarily	ADV
crl-14326	67	6	admits	admit	VERB
crl-14326	67	7	of	of	ADP
crl-14326	67	8	only	only	ADV
crl-14326	67	9	right	right	ADJ
crl-14326	67	10	or	or	CCONJ
crl-14326	67	11	wrong	wrong	ADJ
crl-14326	67	12	answers	answer	NOUN
crl-14326	67	13	and	and	CCONJ
crl-14326	67	14	generally	generally	ADV
crl-14326	67	15	does	do	AUX
crl-14326	67	16	not	not	PART
crl-14326	67	17	allow	allow	VERB
crl-14326	67	18	for	for	ADP
crl-14326	67	19	the	the	DET
crl-14326	67	20	other	other	ADJ
crl-14326	67	21	less	less	ADV
crl-14326	67	22	clear	clear	ADV
crl-14326	67	23	-	-	PUNCT
crl-14326	67	24	cut	cut	VERB
crl-14326	67	25	outcomes	outcome	NOUN
crl-14326	67	26	,	,	PUNCT
crl-14326	67	27	such	such	ADJ
crl-14326	67	28	as	as	ADP
crl-14326	67	29	finding	find	VERB
crl-14326	67	30	answers	answer	NOUN
crl-14326	67	31	within	within	ADP
crl-14326	67	32	an	an	DET
crl-14326	67	33	acceptable	acceptable	ADJ
crl-14326	67	34	range	range	NOUN
crl-14326	67	35	or	or	CCONJ
crl-14326	67	36	not	not	PART
crl-14326	67	37	finding	find	VERB
crl-14326	67	38	what	what	PRON
crl-14326	67	39	was	be	AUX
crl-14326	67	40	sought	seek	VERB
crl-14326	67	41	but	but	CCONJ
crl-14326	67	42	instead	instead	ADV
crl-14326	67	43	finding	find	VERB
crl-14326	67	44	other	other	ADJ
crl-14326	67	45	useful	useful	ADJ
crl-14326	67	46	information	information	NOUN
crl-14326	67	47	or	or	CCONJ
crl-14326	67	48	materials	material	NOUN
crl-14326	67	49	.	.	PUNCT
crl-14326	68	1	for	for	ADP
crl-14326	68	2	these	these	DET
crl-14326	68	3	reasons	reason	NOUN
crl-14326	68	4	,	,	PUNCT
crl-14326	68	5	practical	practical	ADJ
crl-14326	68	6	methods	method	NOUN
crl-14326	68	7	of	of	ADP
crl-14326	68	8	reference	reference	NOUN
crl-14326	68	9	assessment	assessment	NOUN
crl-14326	68	10	in	in	ADP
crl-14326	68	11	addition	addition	NOUN
crl-14326	68	12	to	to	ADP
crl-14326	68	13	unobtrusive	unobtrusive	ADJ
crl-14326	68	14	observation	observation	NOUN
crl-14326	68	15	are	be	AUX
crl-14326	68	16	still	still	ADV
crl-14326	68	17	needed	need	VERB
crl-14326	68	18	.	.	PUNCT
crl-14326	69	1	this	this	DET
crl-14326	69	2	need	need	NOUN
crl-14326	69	3	for	for	ADP
crl-14326	69	4	a	a	DET
crl-14326	69	5	variety	variety	NOUN
crl-14326	69	6	of	of	ADP
crl-14326	69	7	methods	method	NOUN
crl-14326	69	8	is	be	AUX
crl-14326	69	9	stressed	stress	VERB
crl-14326	69	10	by	by	ADP
crl-14326	69	11	crowley	crowley	NOUN
crl-14326	69	12	,	,	PUNCT
crl-14326	69	13	among	among	ADP
crl-14326	69	14	others	other	NOUN
crl-14326	69	15	,	,	PUNCT
crl-14326	69	16	who	who	PRON
crl-14326	69	17	notes	note	VERB
crl-14326	69	18	the	the	DET
crl-14326	69	19	advantages	advantage	NOUN
crl-14326	69	20	of	of	ADP
crl-14326	69	21	independent	independent	ADJ
crl-14326	69	22	multiple	multiple	ADJ
crl-14326	69	23	approaches	approach	NOUN
crl-14326	69	24	to	to	ADP
crl-14326	69	25	measuring	measure	VERB
crl-14326	69	26	reference	reference	NOUN
crl-14326	69	27	capacity	capacity	NOUN
crl-14326	69	28	.	.	PUNCT
crl-14326	70	1	27	27	NUM
crl-14326	70	2	pierce	pierce	PROPN
crl-14326	70	3	also	also	ADV
crl-14326	70	4	supports	support	VERB
crl-14326	70	5	this	this	PRON
crl-14326	70	6	when	when	SCONJ
crl-14326	70	7	she	she	PRON
crl-14326	70	8	notes	note	VERB
crl-14326	70	9	that	that	SCONJ
crl-14326	70	10	any	any	DET
crl-14326	70	11	library	library	NOUN
crl-14326	70	12	evaluating	evaluate	VERB
crl-14326	70	13	its	its	PRON
crl-14326	70	14	reference	reference	NOUN
crl-14326	70	15	services	service	NOUN
crl-14326	70	16	will	will	AUX
crl-14326	70	17	find	find	VERB
crl-14326	70	18	any	any	DET
crl-14326	70	19	method	method	NOUN
crl-14326	70	20	chosen	choose	VERB
crl-14326	70	21	lacking	lack	VERB
crl-14326	70	22	in	in	ADP
crl-14326	70	23	some	some	DET
crl-14326	70	24	respects	respect	NOUN
crl-14326	70	25	.	.	PUNCT
crl-14326	71	1	28	28	NUM
crl-14326	71	2	one	one	NUM
crl-14326	71	3	methodology	methodology	NOUN
crl-14326	71	4	available	available	ADJ
crl-14326	71	5	for	for	ADP
crl-14326	71	6	use	use	NOUN
crl-14326	71	7	in	in	ADP
crl-14326	71	8	assessing	assess	VERB
crl-14326	71	9	reference	reference	NOUN
crl-14326	71	10	department	department	NOUN
crl-14326	71	11	quality	quality	NOUN
crl-14326	71	12	is	be	AUX
crl-14326	71	13	the	the	DET
crl-14326	71	14	questionniare	questionniare	NOUN
crl-14326	71	15	survey	survey	NOUN
crl-14326	71	16	.	.	PUNCT
crl-14326	72	1	this	this	DET
crl-14326	72	2	approach	approach	NOUN
crl-14326	72	3	is	be	AUX
crl-14326	72	4	commonly	commonly	ADV
crl-14326	72	5	used	use	VERB
crl-14326	72	6	in	in	ADP
crl-14326	72	7	sociological	sociological	ADJ
crl-14326	72	8	research	research	NOUN
crl-14326	72	9	,	,	PUNCT
crl-14326	72	10	public	public	ADJ
crl-14326	72	11	opinion	opinion	NOUN
crl-14326	72	12	polling	polling	NOUN
crl-14326	72	13	,	,	PUNCT
crl-14326	72	14	and	and	CCONJ
crl-14326	72	15	marketing	marketing	NOUN
crl-14326	72	16	,	,	PUNCT
crl-14326	72	17	to	to	PART
crl-14326	72	18	name	name	VERB
crl-14326	72	19	but	but	CCONJ
crl-14326	72	20	a	a	DET
crl-14326	72	21	few	few	ADJ
crl-14326	72	22	contexts	contexts	NOUN
crl-14326	72	23	.	.	PUNCT
crl-14326	73	1	over	over	ADP
crl-14326	73	2	the	the	DET
crl-14326	73	3	years	year	NOUN
crl-14326	73	4	there	there	PRON
crl-14326	73	5	has	have	AUX
crl-14326	73	6	been	be	AUX
crl-14326	73	7	a	a	DET
crl-14326	73	8	vast	vast	ADJ
crl-14326	73	9	improvement	improvement	NOUN
crl-14326	73	10	in	in	ADP
crl-14326	73	11	the	the	DET
crl-14326	73	12	design	design	NOUN
crl-14326	73	13	of	of	ADP
crl-14326	73	14	questionnaires	questionnaire	NOUN
crl-14326	73	15	to	to	PART
crl-14326	73	16	make	make	VERB
crl-14326	73	17	results	result	NOUN
crl-14326	73	18	more	more	ADV
crl-14326	73	19	reliable	reliable	ADJ
crl-14326	73	20	and	and	CCONJ
crl-14326	73	21	valid	valid	ADJ
crl-14326	73	22	.	.	PUNCT
crl-14326	74	1	thus	thus	ADV
crl-14326	74	2	,	,	PUNCT
crl-14326	74	3	a	a	DET
crl-14326	74	4	suitably	suitably	ADV
crl-14326	74	5	designed	design	VERB
crl-14326	74	6	questionnaire	questionnaire	NOUN
crl-14326	74	7	might	might	AUX
crl-14326	74	8	also	also	ADV
crl-14326	74	9	work	work	VERB
crl-14326	74	10	well	well	ADV
crl-14326	74	11	for	for	ADP
crl-14326	74	12	evaluation	evaluation	NOUN
crl-14326	74	13	of	of	ADP
crl-14326	74	14	the	the	DET
crl-14326	74	15	reference	reference	NOUN
crl-14326	74	16	transaction	transaction	NOUN
crl-14326	74	17	.	.	PUNCT
crl-14326	75	1	criteria	criterion	NOUN
crl-14326	75	2	for	for	ADP
crl-14326	75	3	a	a	DET
crl-14326	75	4	reference	reference	NOUN
crl-14326	75	5	assessment	assessment	NOUN
crl-14326	75	6	instrument	instrument	NOUN
crl-14326	75	7	and	and	CCONJ
crl-14326	75	8	design	design	NOUN
crl-14326	75	9	of	of	ADP
crl-14326	75	10	the	the	DET
crl-14326	75	11	rtai	rtai	NOUN
crl-14326	75	12	the	the	DET
crl-14326	75	13	literature	literature	NOUN
crl-14326	75	14	of	of	ADP
crl-14326	75	15	reference	reference	NOUN
crl-14326	75	16	evaluation	evaluation	NOUN
crl-14326	75	17	suggests	suggest	VERB
crl-14326	75	18	a	a	DET
crl-14326	75	19	number	number	NOUN
crl-14326	75	20	of	of	ADP
crl-14326	75	21	desired	desire	VERB
crl-14326	75	22	qualities	quality	NOUN
crl-14326	75	23	for	for	ADP
crl-14326	75	24	an	an	DET
crl-14326	75	25	effective	effective	ADJ
crl-14326	75	26	reference	reference	NOUN
crl-14326	75	27	assessment	assessment	NOUN
crl-14326	75	28	tool	tool	NOUN
crl-14326	75	29	.	.	PUNCT
crl-14326	76	1	an	an	DET
crl-14326	76	2	effective	effective	ADJ
crl-14326	76	3	assessment	assessment	NOUN
crl-14326	76	4	instrument	instrument	NOUN
crl-14326	76	5	should	should	AUX
crl-14326	76	6	a.	a.	NOUN
crl-14326	76	7	demonstrate	demonstrate	VERB
crl-14326	76	8	validity	validity	NOUN
crl-14326	76	9	;	;	PUNCT
crl-14326	76	10	b.	b.	PROPN
crl-14326	76	11	demonstrate	demonstrate	PROPN
crl-14326	76	12	reliability	reliability	NOUN
crl-14326	76	13	;	;	PUNCT
crl-14326	76	14	c.	c.	NOUN
crl-14326	76	15	utilize	utilize	VERB
crl-14326	76	16	the	the	DET
crl-14326	76	17	natural	natural	ADJ
crl-14326	76	18	setting	setting	NOUN
crl-14326	76	19	;	;	PUNCT
crl-14326	76	20	d.	d.	NOUN
crl-14326	76	21	assess	assess	VERB
crl-14326	76	22	multiple	multiple	ADJ
crl-14326	76	23	factors	factor	NOUN
crl-14326	76	24	in	in	ADP
crl-14326	76	25	the	the	DET
crl-14326	76	26	reference	reference	NOUN
crl-14326	76	27	process	process	NOUN
crl-14326	76	28	;	;	PUNCT
crl-14326	76	29	and	and	CCONJ
crl-14326	76	30	e.	e.	PROPN
crl-14326	76	31	include	include	VERB
crl-14326	76	32	sufficient	sufficient	ADJ
crl-14326	76	33	input	input	NOUN
crl-14326	76	34	,	,	PUNCT
crl-14326	76	35	process	process	NOUN
crl-14326	76	36	,	,	PUNCT
crl-14326	76	37	and	and	CCONJ
crl-14326	76	38	outcome	outcome	NOUN
crl-14326	76	39	factors	factor	NOUN
crl-14326	76	40	so	so	SCONJ
crl-14326	76	41	that	that	PRON
crl-14326	76	42	cause	cause	NOUN
crl-14326	76	43	and	and	CCONJ
crl-14326	76	44	effect	effect	VERB
crl-14326	76	45	relationships	relationship	NOUN
crl-14326	76	46	may	may	AUX
crl-14326	76	47	become	become	VERB
crl-14326	76	48	apparent	apparent	ADJ
crl-14326	76	49	.	.	PUNCT
crl-14326	77	1	in	in	ADP
crl-14326	77	2	addition	addition	NOUN
crl-14326	77	3	,	,	PUNCT
crl-14326	77	4	the	the	DET
crl-14326	77	5	use	use	NOUN
crl-14326	77	6	of	of	ADP
crl-14326	77	7	a	a	DET
crl-14326	77	8	standardized	standardized	ADJ
crl-14326	77	9	form	form	NOUN
crl-14326	77	10	to	to	PART
crl-14326	77	11	collect	collect	VERB
crl-14326	77	12	and	and	CCONJ
crl-14326	77	13	report	report	VERB
crl-14326	77	14	data	datum	NOUN
crl-14326	77	15	should	should	AUX
crl-14326	77	16	f.	f.	AUX
crl-14326	77	17	utilize	utilize	VERB
crl-14326	77	18	an	an	DET
crl-14326	77	19	adequate	adequate	ADJ
crl-14326	77	20	and	and	CCONJ
crl-14326	77	21	unbiased	unbiased	ADJ
crl-14326	77	22	sample	sample	NOUN
crl-14326	77	23	;	;	PUNCT
crl-14326	77	24	g.	g.	PROPN
crl-14326	77	25	provide	provide	VERB
crl-14326	77	26	for	for	ADP
crl-14326	77	27	comparability	comparability	NOUN
crl-14326	77	28	of	of	ADP
crl-14326	77	29	data	datum	NOUN
crl-14326	77	30	;	;	PUNCT
crl-14326	77	31	h.	h.	PROPN
crl-14326	77	32	provide	provide	VERB
crl-14326	77	33	for	for	ADP
crl-14326	77	34	timeliness	timeliness	NOUN
crl-14326	77	35	of	of	ADP
crl-14326	77	36	results	result	NOUN
crl-14326	77	37	;	;	PUNCT
crl-14326	77	38	and	and	CCONJ
crl-14326	77	39	i.	i.	NOUN
crl-14326	77	40	provide	provide	VERB
crl-14326	77	41	for	for	ADP
crl-14326	77	42	interpretability	interpretability	NOUN
crl-14326	77	43	.	.	PUNCT
crl-14326	78	1	each	each	PRON
crl-14326	78	2	of	of	ADP
crl-14326	78	3	these	these	DET
crl-14326	78	4	items	item	NOUN
crl-14326	78	5	will	will	AUX
crl-14326	78	6	be	be	AUX
crl-14326	78	7	considered	consider	VERB
crl-14326	78	8	below	below	ADV
crl-14326	78	9	as	as	SCONJ
crl-14326	78	10	it	it	PRON
crl-14326	78	11	relates	relate	VERB
crl-14326	78	12	to	to	ADP
crl-14326	78	13	the	the	DET
crl-14326	78	14	design	design	NOUN
crl-14326	78	15	of	of	ADP
crl-14326	78	16	our	our	PRON
crl-14326	78	17	reference	reference	NOUN
crl-14326	78	18	transaction	transaction	NOUN
crl-14326	78	19	assessment	assessment	NOUN
crl-14326	78	20	instrument	instrument	NOUN
crl-14326	78	21	(	(	PUNCT
crl-14326	78	22	rtai	rtai	NOUN
crl-14326	78	23	)	)	PUNCT
crl-14326	78	24	and	and	CCONJ
crl-14326	78	25	data	datum	NOUN
crl-14326	78	26	collection	collection	NOUN
crl-14326	78	27	protocol	protocol	NOUN
crl-14326	78	28	.	.	PUNCT
crl-14326	79	1	construct	construct	VERB
crl-14326	79	2	validity	validity	NOUN
crl-14326	79	3	and	and	CCONJ
crl-14326	79	4	the	the	DET
crl-14326	79	5	influence	influence	NOUN
crl-14326	79	6	of	of	ADP
crl-14326	79	7	positive	positive	ADJ
crl-14326	79	8	bias	bias	NOUN
crl-14326	79	9	perhaps	perhaps	ADV
crl-14326	79	10	the	the	DET
crl-14326	79	11	most	most	ADV
crl-14326	79	12	important	important	ADJ
crl-14326	79	13	quality	quality	NOUN
crl-14326	79	14	for	for	ADP
crl-14326	79	15	any	any	DET
crl-14326	79	16	assessment	assessment	NOUN
crl-14326	79	17	instrument	instrument	NOUN
crl-14326	79	18	is	be	AUX
crl-14326	79	19	construct	construct	VERB
crl-14326	79	20	validity	validity	NOUN
crl-14326	79	21	,	,	PUNCT
crl-14326	79	22	defined	define	VERB
crl-14326	79	23	as	as	ADP
crl-14326	79	24	the	the	DET
crl-14326	79	25	ability	ability	NOUN
crl-14326	79	26	of	of	ADP
crl-14326	79	27	an	an	DET
crl-14326	79	28	instrument	instrument	NOUN
crl-14326	79	29	to	to	PART
crl-14326	79	30	measure	measure	VERB
crl-14326	79	31	the	the	DET
crl-14326	79	32	characteristics	characteristic	NOUN
crl-14326	79	33	it	it	PRON
crl-14326	79	34	is	be	AUX
crl-14326	79	35	intended	intend	VERB
crl-14326	79	36	to	to	PART
crl-14326	79	37	measure	measure	VERB
crl-14326	79	38	.	.	PUNCT
crl-14326	80	1	roloff	roloff	PROPN
crl-14326	80	2	notes	note	VERB
crl-14326	80	3	in	in	ADP
crl-14326	80	4	regard	regard	NOUN
crl-14326	80	5	to	to	ADP
crl-14326	80	6	reference	reference	NOUN
crl-14326	80	7	research	research	NOUN
crl-14326	80	8	that	that	SCONJ
crl-14326	80	9	''	''	PUNCT
crl-14326	80	10	researchers	researcher	NOUN
crl-14326	80	11	rarely	rarely	ADV
crl-14326	80	12	indicate	indicate	VERB
crl-14326	80	13	reliability	reliability	NOUN
crl-14326	80	14	and	and	CCONJ
crl-14326	80	15	validity	validity	NOUN
crl-14326	80	16	measures	measure	NOUN
crl-14326	80	17	.	.	PUNCT
crl-14326	80	18	.	.	PUNCT
crl-14326	80	19	.	.	PUNCT
crl-14326	81	1	absence	absence	NOUN
crl-14326	81	2	of	of	ADP
crl-14326	81	3	descriptions	description	NOUN
crl-14326	81	4	of	of	ADP
crl-14326	81	5	such	such	ADJ
crl-14326	81	6	fundamental	fundamental	ADJ
crl-14326	81	7	concepts	concept	NOUN
crl-14326	81	8	...	...	PUNCT
crl-14326	81	9	is	be	AUX
crl-14326	81	10	distressing	distressing	ADJ
crl-14326	81	11	.	.	PUNCT
crl-14326	82	1	,	,	PUNCT
crl-14326	82	2	29	29	NUM
crl-14326	82	3	as	as	SCONJ
crl-14326	82	4	mentioned	mention	VERB
crl-14326	82	5	previously	previously	ADV
crl-14326	82	6	,	,	PUNCT
crl-14326	82	7	a	a	DET
crl-14326	82	8	major	major	ADJ
crl-14326	82	9	question	question	NOUN
crl-14326	82	10	that	that	PRON
crl-14326	82	11	arises	arise	VERB
crl-14326	82	12	in	in	ADP
crl-14326	82	13	the	the	DET
crl-14326	82	14	area	area	NOUN
crl-14326	82	15	of	of	ADP
crl-14326	82	16	validity	validity	NOUN
crl-14326	82	17	is	be	AUX
crl-14326	82	18	related	relate	VERB
crl-14326	82	19	to	to	ADP
crl-14326	82	20	patron	patron	NOUN
crl-14326	82	21	report	report	NOUN
crl-14326	82	22	of	of	ADP
crl-14326	82	23	outcome	outcome	NOUN
crl-14326	82	24	..	..	PUNCT
crl-14326	82	25	why	why	SCONJ
crl-14326	82	26	have	have	AUX
crl-14326	82	27	so	so	ADV
crl-14326	82	28	many	many	ADJ
crl-14326	82	29	studies	study	NOUN
crl-14326	82	30	found	find	VERB
crl-14326	82	31	high	high	ADJ
crl-14326	82	32	levels	level	NOUN
crl-14326	82	33	of	of	ADP
crl-14326	82	34	patron	patron	ADJ
crl-14326	82	35	satisfaction	satisfaction	NOUN
crl-14326	82	36	when	when	SCONJ
crl-14326	82	37	,	,	PUNCT
crl-14326	82	38	on	on	ADP
crl-14326	82	39	the	the	DET
crl-14326	82	40	other	other	ADJ
crl-14326	82	41	hand	hand	NOUN
crl-14326	82	42	,	,	PUNCT
crl-14326	82	43	unobtrusive	unobtrusive	ADJ
crl-14326	82	44	observation	observation	NOUN
crl-14326	82	45	suggests	suggest	VERB
crl-14326	82	46	that	that	SCONJ
crl-14326	82	47	only	only	ADV
crl-14326	82	48	about	about	ADV
crl-14326	82	49	50	50	NUM
crl-14326	82	50	%	%	NOUN
crl-14326	82	51	of	of	ADP
crl-14326	82	52	reference	reference	NOUN
crl-14326	82	53	questions	question	NOUN
crl-14326	82	54	are	be	AUX
crl-14326	82	55	answered	answer	VERB
crl-14326	82	56	correctly	correctly	ADV
crl-14326	82	57	?	?	PUNCT
crl-14326	83	1	many	many	ADJ
crl-14326	83	2	in	in	ADP
crl-14326	83	3	the	the	DET
crl-14326	83	4	profession	profession	NOUN
crl-14326	83	5	have	have	AUX
crl-14326	83	6	hypothesized	hypothesize	VERB
crl-14326	83	7	that	that	SCONJ
crl-14326	83	8	patron	patron	NOUN
crl-14326	83	9	evaluation	evaluation	NOUN
crl-14326	83	10	is	be	AUX
crl-14326	83	11	not	not	PART
crl-14326	83	12	valid	valid	ADJ
crl-14326	83	13	because	because	SCONJ
crl-14326	83	14	patrons	patron	NOUN
crl-14326	83	15	are	be	AUX
crl-14326	83	16	biased	bias	VERB
crl-14326	83	17	in	in	ADP
crl-14326	83	18	a	a	DET
crl-14326	83	19	positive	positive	ADJ
crl-14326	83	20	didevelopment	didevelopment	NOUN
crl-14326	83	21	and	and	CCONJ
crl-14326	83	22	testing	test	VERB
crl-14326	83	23	317	317	NUM
crl-14326	83	24	rection	rection	NOUN
crl-14326	83	25	toward	toward	ADP
crl-14326	83	26	the	the	DET
crl-14326	83	27	reference	reference	NOUN
crl-14326	83	28	librarian	librarian	NOUN
crl-14326	83	29	and	and	CCONJ
crl-14326	83	30	allow	allow	VERB
crl-14326	83	31	this	this	DET
crl-14326	83	32	bias	bias	NOUN
crl-14326	83	33	to	to	PART
crl-14326	83	34	influence	influence	VERB
crl-14326	83	35	their	their	PRON
crl-14326	83	36	rating	rating	NOUN
crl-14326	83	37	of	of	ADP
crl-14326	83	38	success	success	NOUN
crl-14326	83	39	in	in	ADP
crl-14326	83	40	finding	find	VERB
crl-14326	83	41	information	information	NOUN
crl-14326	83	42	.	.	PUNCT
crl-14326	84	1	these	these	DET
crl-14326	84	2	opinions	opinion	NOUN
crl-14326	84	3	are	be	AUX
crl-14326	84	4	summarized	summarize	VERB
crl-14326	84	5	by	by	ADP
crl-14326	84	6	young	young	ADJ
crl-14326	84	7	,	,	PUNCT
crl-14326	84	8	who	who	PRON
crl-14326	84	9	says	say	VERB
crl-14326	84	10	:	:	PUNCT
crl-14326	84	11	the	the	DET
crl-14326	84	12	very	very	ADJ
crl-14326	84	13	fact	fact	NOUN
crl-14326	84	14	of	of	ADP
crl-14326	84	15	receiving	receive	VERB
crl-14326	84	16	help	help	NOUN
crl-14326	84	17	or	or	CCONJ
crl-14326	84	18	the	the	DET
crl-14326	84	19	pleasant	pleasant	ADJ
crl-14326	84	20	demeanor	demeanor	NOUN
crl-14326	84	21	of	of	ADP
crl-14326	84	22	the	the	DET
crl-14326	84	23	reference	reference	NOUN
crl-14326	84	24	librarian	librarian	NOUN
crl-14326	84	25	,	,	PUNCT
crl-14326	84	26	rather	rather	ADV
crl-14326	84	27	than	than	ADP
crl-14326	84	28	accuracy	accuracy	NOUN
crl-14326	84	29	of	of	ADP
crl-14326	84	30	information	information	NOUN
crl-14326	84	31	,	,	PUNCT
crl-14326	84	32	will	will	AUX
crl-14326	84	33	inevitably	inevitably	ADV
crl-14326	84	34	influence	influence	VERB
crl-14326	84	35	patron	patron	NOUN
crl-14326	84	36	perception	perception	NOUN
crl-14326	84	37	of	of	ADP
crl-14326	84	38	service	service	NOUN
crl-14326	84	39	.	.	PUNCT
crl-14326	85	1	30	30	NUM
crl-14326	85	2	others	other	NOUN
crl-14326	85	3	express	express	VERB
crl-14326	85	4	similar	similar	ADJ
crl-14326	85	5	concerns	concern	NOUN
crl-14326	85	6	,	,	PUNCT
crl-14326	85	7	including	include	VERB
crl-14326	85	8	rothstein	rothstein	NOUN
crl-14326	85	9	,	,	PUNCT
crl-14326	85	10	zweizig	zweizig	PROPN
crl-14326	85	11	,	,	PUNCT
crl-14326	85	12	pierce	pierce	PROPN
crl-14326	85	13	,	,	PUNCT
crl-14326	85	14	altman	altman	PROPN
crl-14326	85	15	,	,	PUNCT
crl-14326	85	16	kantor	kantor	PROPN
crl-14326	85	17	,	,	PUNCT
crl-14326	85	18	vathis	vathis	NOUN
crl-14326	85	19	,	,	PUNCT
crl-14326	85	20	weech	weech	NOUN
crl-14326	85	21	,	,	PUNCT
crl-14326	85	22	and	and	CCONJ
crl-14326	85	23	mcclure	mcclure	PROPN
crl-14326	85	24	.	.	PUNCT
crl-14326	86	1	31	31	NUM
crl-14326	87	1	these	these	DET
crl-14326	87	2	concerns	concern	NOUN
crl-14326	87	3	are	be	AUX
crl-14326	87	4	based	base	VERB
crl-14326	87	5	on	on	ADP
crl-14326	87	6	results	result	NOUN
crl-14326	87	7	of	of	ADP
crl-14326	87	8	past	past	ADJ
crl-14326	87	9	studies	study	NOUN
crl-14326	87	10	that	that	PRON
crl-14326	87	11	are	be	AUX
crl-14326	87	12	described	describe	VERB
crl-14326	87	13	by	by	ADP
crl-14326	87	14	rothstein	rothstein	NOUN
crl-14326	87	15	and	and	CCONJ
crl-14326	87	16	weech	weech	VERB
crl-14326	87	17	in	in	ADP
crl-14326	87	18	their	their	PRON
crl-14326	87	19	reviews	review	NOUN
crl-14326	87	20	of	of	ADP
crl-14326	87	21	research	research	NOUN
crl-14326	87	22	in	in	ADP
crl-14326	87	23	reference	reference	NOUN
crl-14326	87	24	.	.	PUNCT
crl-14326	88	1	32	32	NUM
crl-14326	88	2	''	''	NOUN
crl-14326	88	3	satisfaction	satisfaction	NOUN
crl-14326	88	4	with	with	ADP
crl-14326	88	5	service	service	NOUN
crl-14326	88	6	did	do	AUX
crl-14326	88	7	not	not	PART
crl-14326	88	8	in	in	ADP
crl-14326	88	9	.	.	PUNCT
crl-14326	89	1	fluence	fluence	NOUN
crl-14326	89	2	patrons	patron	NOUN
crl-14326	89	3	'	'	PART
crl-14326	89	4	rating	rating	NOUN
crl-14326	89	5	of	of	ADP
crl-14326	89	6	the	the	DET
crl-14326	89	7	information	information	NOUN
crl-14326	89	8	found	find	VERB
crl-14326	89	9	.	.	PUNCT
crl-14326	89	10	"	"	PUNCT
crl-14326	90	1	on	on	ADP
crl-14326	90	2	the	the	DET
crl-14326	90	3	other	other	ADJ
crl-14326	90	4	hand	hand	NOUN
crl-14326	90	5	,	,	PUNCT
crl-14326	90	6	it	it	PRON
crl-14326	90	7	is	be	AUX
crl-14326	90	8	important	important	ADJ
crl-14326	90	9	to	to	PART
crl-14326	90	10	note	note	VERB
crl-14326	90	11	that	that	SCONJ
crl-14326	90	12	gothberg	gothberg	PROPN
crl-14326	90	13	,	,	PUNCT
crl-14326	90	14	using	use	VERB
crl-14326	90	15	an	an	DET
crl-14326	90	16	instrument	instrument	NOUN
crl-14326	90	17	where	where	SCONJ
crl-14326	90	18	outcomes	outcome	NOUN
crl-14326	90	19	of	of	ADP
crl-14326	90	20	(	(	PUNCT
crl-14326	90	21	1	1	X
crl-14326	90	22	)	)	PUNCT
crl-14326	90	23	satisfaction	satisfaction	NOUN
crl-14326	90	24	with	with	ADP
crl-14326	90	25	the	the	DET
crl-14326	90	26	interview	interview	NOUN
crl-14326	90	27	,	,	PUNCT
crl-14326	90	28	and	and	CCONJ
crl-14326	90	29	(	(	PUNCT
crl-14326	90	30	2	2	X
crl-14326	90	31	)	)	PUNCT
crl-14326	90	32	satisfaction	satisfaction	NOUN
crl-14326	90	33	with	with	ADP
crl-14326	90	34	the	the	DET
crl-14326	90	35	transfer	transfer	NOUN
crl-14326	90	36	of	of	ADP
crl-14326	90	37	information	information	NOUN
crl-14326	90	38	were	be	AUX
crl-14326	90	39	separated	separate	VERB
crl-14326	90	40	,	,	PUNCT
crl-14326	90	41	found	find	VERB
crl-14326	90	42	that	that	SCONJ
crl-14326	90	43	satisfaction	satisfaction	NOUN
crl-14326	90	44	with	with	ADP
crl-14326	90	45	service	service	NOUN
crl-14326	90	46	did	do	AUX
crl-14326	90	47	not	not	PART
crl-14326	90	48	influence	influence	VERB
crl-14326	90	49	~atrons	~atron	NOUN
crl-14326	90	50	'	'	PART
crl-14326	90	51	rating	rating	NOUN
crl-14326	90	52	of	of	ADP
crl-14326	90	53	the	the	DET
crl-14326	90	54	information	information	NOUN
crl-14326	90	55	found	find	VERB
crl-14326	90	56	.	.	PUNCT
crl-14326	91	1	3	3	NUM
crl-14326	91	2	this	this	PRON
crl-14326	91	3	supports	support	VERB
crl-14326	91	4	the	the	DET
crl-14326	91	5	contention	contention	NOUN
crl-14326	91	6	that	that	SCONJ
crl-14326	91	7	unrealistically	unrealistically	ADV
crl-14326	91	8	high	high	ADJ
crl-14326	91	9	ratings	rating	NOUN
crl-14326	91	10	found	find	VERB
crl-14326	91	11	in	in	ADP
crl-14326	91	12	previous	previous	ADJ
crl-14326	91	13	studies	study	NOUN
crl-14326	91	14	were	be	AUX
crl-14326	91	15	due	due	ADJ
crl-14326	91	16	in	in	ADP
crl-14326	91	17	great	great	ADJ
crl-14326	91	18	part	part	NOUN
crl-14326	91	19	to	to	ADP
crl-14326	91	20	the	the	DET
crl-14326	91	21	use	use	NOUN
crl-14326	91	22	of	of	ADP
crl-14326	91	23	inadequate	inadequate	ADJ
crl-14326	91	24	instruments	instrument	NOUN
crl-14326	91	25	and	and	CCONJ
crl-14326	91	26	methods	method	NOUN
crl-14326	91	27	to	to	PART
crl-14326	91	28	study	study	VERB
crl-14326	91	29	a	a	DET
crl-14326	91	30	complex	complex	ADJ
crl-14326	91	31	phenomenon	phenomenon	NOUN
crl-14326	91	32	.	.	PUNCT
crl-14326	92	1	other	other	ADJ
crl-14326	92	2	researchers	researcher	NOUN
crl-14326	92	3	also	also	ADV
crl-14326	92	4	note	note	VERB
crl-14326	92	5	imprecision	imprecision	NOUN
crl-14326	92	6	in	in	ADP
crl-14326	92	7	previous	previous	ADJ
crl-14326	92	8	measurement	measurement	NOUN
crl-14326	92	9	instruments	instrument	NOUN
crl-14326	92	10	.	.	PUNCT
crl-14326	93	1	certain	certain	ADJ
crl-14326	93	2	common	common	ADJ
crl-14326	93	3	types	type	NOUN
crl-14326	93	4	of	of	ADP
crl-14326	93	5	imprecision	imprecision	NOUN
crl-14326	93	6	may	may	AUX
crl-14326	93	7	actually	actually	ADV
crl-14326	93	8	encourage	encourage	VERB
crl-14326	93	9	positive	positive	ADJ
crl-14326	93	10	bias	bias	NOUN
crl-14326	93	11	and	and	CCONJ
crl-14326	93	12	lead	lead	VERB
crl-14326	93	13	to	to	ADP
crl-14326	93	14	inflated	inflated	ADJ
crl-14326	93	15	ratings	rating	NOUN
crl-14326	93	16	.	.	PUNCT
crl-14326	94	1	the	the	DET
crl-14326	94	2	too	too	ADV
crl-14326	94	3	-	-	PUNCT
crl-14326	94	4	broad	broad	ADJ
crl-14326	94	5	question	question	NOUN
crl-14326	94	6	.	.	PUNCT
crl-14326	95	1	one	one	NUM
crl-14326	95	2	example	example	NOUN
crl-14326	95	3	of	of	ADP
crl-14326	95	4	imprecise	imprecise	ADJ
crl-14326	95	5	measurement	measurement	NOUN
crl-14326	95	6	is	be	AUX
crl-14326	95	7	the	the	DET
crl-14326	95	8	use	use	NOUN
crl-14326	95	9	of	of	ADP
crl-14326	95	10	a	a	DET
crl-14326	95	11	broad	broad	ADJ
crl-14326	95	12	,	,	PUNCT
crl-14326	95	13	·	·	PUNCT
crl-14326	95	14	general	general	ADJ
crl-14326	95	15	satisfaction	satisfaction	NOUN
crl-14326	95	16	question	question	NOUN
crl-14326	95	17	not	not	PART
crl-14326	95	18	tied	tie	VERB
crl-14326	95	19	to	to	ADP
crl-14326	95	20	any	any	DET
crl-14326	95	21	particular	particular	ADJ
crl-14326	95	22	aspect	aspect	NOUN
crl-14326	95	23	of	of	ADP
crl-14326	95	24	the	the	DET
crl-14326	95	25	reference	reference	NOUN
crl-14326	95	26	transaction	transaction	NOUN
crl-14326	95	27	.	.	PUNCT
crl-14326	96	1	that	that	PRON
crl-14326	96	2	is	be	AUX
crl-14326	96	3	,	,	PUNCT
crl-14326	96	4	the	the	DET
crl-14326	96	5	satisfaction	satisfaction	NOUN
crl-14326	96	6	question	question	NOUN
crl-14326	96	7	was	be	AUX
crl-14326	96	8	not	not	PART
crl-14326	96	9	linked	link	VERB
crl-14326	96	10	specifically	specifically	ADV
crl-14326	96	11	to	to	ADP
crl-14326	96	12	the	the	DET
crl-14326	96	13	information	information	NOUN
crl-14326	96	14	actually	actually	ADV
crl-14326	96	15	provided	provide	VERB
crl-14326	96	16	.	.	PUNCT
crl-14326	97	1	thus	thus	ADV
crl-14326	97	2	,	,	PUNCT
crl-14326	97	3	responses	response	NOUN
crl-14326	97	4	represented	represent	VERB
crl-14326	97	5	only	only	ADV
crl-14326	97	6	broad	broad	ADJ
crl-14326	97	7	,	,	PUNCT
crl-14326	97	8	general	general	ADJ
crl-14326	97	9	satisfaction	satisfaction	NOUN
crl-14326	97	10	with	with	ADP
crl-14326	97	11	the	the	DET
crl-14326	97	12	entire	entire	ADJ
crl-14326	97	13	transaction	transaction	NOUN
crl-14326	97	14	or	or	CCONJ
crl-14326	97	15	experience	experience	NOUN
crl-14326	97	16	.	.	PUNCT
crl-14326	98	1	tagliacozzo	tagliacozzo	NOUN
crl-14326	98	2	also	also	ADV
crl-14326	98	3	points	point	VERB
crl-14326	98	4	out	out	ADP
crl-14326	98	5	the	the	DET
crl-14326	98	6	ineffectiveness	ineffectiveness	NOUN
crl-14326	98	7	of	of	ADP
crl-14326	98	8	the	the	DET
crl-14326	98	9	broad	broad	ADJ
crl-14326	98	10	satisfaction	satisfaction	NOUN
crl-14326	98	11	question	question	NOUN
crl-14326	98	12	when	when	SCONJ
crl-14326	98	13	she	she	PRON
crl-14326	98	14	notes	note	VERB
crl-14326	98	15	,	,	PUNCT
crl-14326	98	16	"	"	PUNCT
crl-14326	98	17	especially	especially	ADV
crl-14326	98	18	318	318	NUM
crl-14326	98	19	college	college	NOUN
crl-14326	98	20	&	&	CCONJ
crl-14326	98	21	research	research	PROPN
crl-14326	98	22	libraries	library	NOUN
crl-14326	98	23	those	those	DET
crl-14326	98	24	questions	question	NOUN
crl-14326	98	25	which	which	PRON
crl-14326	98	26	elicit	elicit	VERB
crl-14326	98	27	general	general	ADJ
crl-14326	98	28	overall	overall	ADJ
crl-14326	98	29	judgments	judgment	NOUN
crl-14326	98	30	of	of	ADP
crl-14326	98	31	the	the	DET
crl-14326	98	32	service	service	NOUN
crl-14326	98	33	provided	provide	VERB
crl-14326	98	34	by	by	ADP
crl-14326	98	35	the	the	DET
crl-14326	98	36	system	system	NOUN
crl-14326	98	37	should	should	AUX
crl-14326	98	38	be	be	AUX
crl-14326	98	39	looked	look	VERB
crl-14326	98	40	at	at	ADP
crl-14326	98	41	suspiciously	suspiciously	ADV
crl-14326	98	42	.	.	PUNCT
crl-14326	98	43	'	'	PUNCT
crl-14326	99	1	'	'	PUNCT
crl-14326	99	2	34	34	NUM
crl-14326	99	3	the	the	DET
crl-14326	99	4	single	single	ADJ
crl-14326	99	5	question	question	NOUN
crl-14326	99	6	.	.	PUNCT
crl-14326	100	1	in	in	ADP
crl-14326	100	2	addition	addition	NOUN
crl-14326	100	3	to	to	ADP
crl-14326	100	4	the	the	DET
crl-14326	100	5	too	too	ADV
crl-14326	100	6	-	-	PUNCT
crl-14326	100	7	broad	broad	ADJ
crl-14326	100	8	question	question	NOUN
crl-14326	100	9	,	,	PUNCT
crl-14326	100	10	another	another	DET
crl-14326	100	11	reason	reason	NOUN
crl-14326	100	12	for	for	ADP
crl-14326	100	13	lack	lack	NOUN
crl-14326	100	14	of	of	ADP
crl-14326	100	15	precision	precision	NOUN
crl-14326	100	16	and	and	CCONJ
crl-14326	100	17	inflated	inflated	ADJ
crl-14326	100	18	ratings	rating	NOUN
crl-14326	100	19	in	in	ADP
crl-14326	100	20	previous	previous	ADJ
crl-14326	100	21	attempts	attempt	NOUN
crl-14326	100	22	to	to	PART
crl-14326	100	23	measure	measure	VERB
crl-14326	100	24	satisfaction	satisfaction	NOUN
crl-14326	100	25	may	may	AUX
crl-14326	100	26	have	have	AUX
crl-14326	100	27	been	be	AUX
crl-14326	100	28	the	the	DET
crl-14326	100	29	use	use	NOUN
crl-14326	100	30	of	of	ADP
crl-14326	100	31	a	a	DET
crl-14326	100	32	single	single	ADJ
crl-14326	100	33	question	question	NOUN
crl-14326	100	34	that	that	PRON
crl-14326	100	35	did	do	AUX
crl-14326	100	36	not	not	PART
crl-14326	100	37	take	take	VERB
crl-14326	100	38	into	into	ADP
crl-14326	100	39	account	account	NOUN
crl-14326	100	40	the	the	DET
crl-14326	100	41	multiple	multiple	ADJ
crl-14326	100	42	outcomes	outcome	NOUN
crl-14326	100	43	of	of	ADP
crl-14326	100	44	the	the	DET
crl-14326	100	45	reference	reference	NOUN
crl-14326	100	46	transaction	transaction	NOUN
crl-14326	100	47	.	.	PUNCT
crl-14326	101	1	tagliacozzo	tagliacozzo	NOUN
crl-14326	101	2	emphasizes	emphasize	VERB
crl-14326	101	3	this	this	PRON
crl-14326	101	4	when	when	SCONJ
crl-14326	101	5	she	she	PRON
crl-14326	101	6	comments	comment	VERB
crl-14326	101	7	''	''	PUNCT
crl-14326	101	8	one	one	PRON
crl-14326	101	9	should	should	AUX
crl-14326	101	10	be	be	AUX
crl-14326	101	11	wary	wary	ADJ
crl-14326	101	12	of	of	ADP
crl-14326	101	13	taking	take	VERB
crl-14326	101	14	the	the	DET
crl-14326	101	15	data	datum	NOUN
crl-14326	101	16	of	of	ADP
crl-14326	101	17	a	a	DET
crl-14326	101	18	single	single	ADJ
crl-14326	101	19	rating	rating	NOUN
crl-14326	101	20	scale	scale	NOUN
crl-14326	101	21	to	to	PART
crl-14326	101	22	assess	assess	VERB
crl-14326	101	23	the	the	DET
crl-14326	101	24	value	value	NOUN
crl-14326	101	25	that	that	PRON
crl-14326	101	26	an	an	DET
crl-14326	101	27	information	information	NOUN
crl-14326	101	28	system	system	NOUN
crl-14326	101	29	has	have	VERB
crl-14326	101	30	for	for	ADP
crl-14326	101	31	its	its	PRON
crl-14326	101	32	users	user	NOUN
crl-14326	101	33	.	.	PUNCT
crl-14326	101	34	"	"	PUNCT
crl-14326	102	1	35	35	NUM
crl-14326	102	2	the	the	DET
crl-14326	102	3	importance	importance	NOUN
crl-14326	102	4	of	of	ADP
crl-14326	102	5	this	this	PRON
crl-14326	102	6	is	be	AUX
crl-14326	102	7	stressed	stress	VERB
crl-14326	102	8	by	by	ADP
crl-14326	102	9	cronbach	cronbach	ADV
crl-14326	102	10	,	,	PUNCT
crl-14326	102	11	who	who	PRON
crl-14326	102	12	recommends	recommend	VERB
crl-14326	102	13	measuring	measure	VERB
crl-14326	102	14	all	all	DET
crl-14326	102	15	outcomes	outcome	NOUN
crl-14326	102	16	that	that	PRON
crl-14326	102	17	might	might	AUX
crl-14326	102	18	be	be	AUX
crl-14326	102	19	worth	worth	ADJ
crl-14326	102	20	striving	strive	VERB
crl-14326	102	21	for	for	ADP
crl-14326	102	22	.	.	PROPN
crl-14326	102	23	36	36	NUM
crl-14326	102	24	with	with	ADP
crl-14326	102	25	regard	regard	NOUN
crl-14326	102	26	to	to	ADP
crl-14326	102	27	outcomes	outcome	NOUN
crl-14326	102	28	of	of	ADP
crl-14326	102	29	the	the	DET
crl-14326	102	30	information	information	NOUN
crl-14326	102	31	interview	interview	NOUN
crl-14326	102	32	in	in	ADP
crl-14326	102	33	particular	particular	ADJ
crl-14326	102	34	,	,	PUNCT
crl-14326	102	35	auster	auster	PROPN
crl-14326	102	36	says	say	VERB
crl-14326	102	37	that	that	SCONJ
crl-14326	102	38	satisfaction	satisfaction	NOUN
crl-14326	102	39	is	be	AUX
crl-14326	102	40	multidimensional	multidimensional	ADJ
crl-14326	102	41	.	.	PUNCT
crl-14326	103	1	she	she	PRON
crl-14326	103	2	notes	note	VERB
crl-14326	103	3	that	that	SCONJ
crl-14326	103	4	a	a	DET
crl-14326	103	5	set	set	NOUN
crl-14326	103	6	of	of	ADP
crl-14326	103	7	questions	question	NOUN
crl-14326	103	8	is	be	AUX
crl-14326	103	9	required	require	VERB
crl-14326	103	10	,	,	PUNCT
crl-14326	103	11	rather	rather	ADV
crl-14326	103	12	than	than	ADP
crl-14326	103	13	a	a	DET
crl-14326	103	14	single	single	ADJ
crl-14326	103	15	question	question	NOUN
crl-14326	103	16	,	,	PUNCT
crl-14326	103	17	and	and	CCONJ
crl-14326	103	18	that	that	SCONJ
crl-14326	103	19	we	we	PRON
crl-14326	103	20	must	must	AUX
crl-14326	103	21	identify	identify	VERB
crl-14326	103	22	the	the	DET
crl-14326	103	23	distinct	distinct	ADJ
crl-14326	103	24	aspects	aspect	NOUN
crl-14326	103	25	and	and	CCONJ
crl-14326	103	26	tap	tap	VERB
crl-14326	103	27	the	the	DET
crl-14326	103	28	dimensions	dimension	NOUN
crl-14326	103	29	of	of	ADP
crl-14326	103	30	satisfaction	satisfaction	NOUN
crl-14326	103	31	identified	identify	VERB
crl-14326	103	32	in	in	ADP
crl-14326	103	33	the	the	DET
crl-14326	103	34	literature	literature	NOUN
crl-14326	103	35	.	.	PUNCT
crl-14326	104	1	37	37	NUM
crl-14326	104	2	tessier	tessier	NOUN
crl-14326	104	3	,	,	PUNCT
crl-14326	104	4	crouch	crouch	PROPN
crl-14326	104	5	,	,	PUNCT
crl-14326	104	6	and	and	CCONJ
crl-14326	104	7	atherton	atherton	PROPN
crl-14326	104	8	(	(	PUNCT
crl-14326	104	9	cochrane	cochrane	PROPN
crl-14326	104	10	)	)	PUNCT
crl-14326	104	11	discuss	discuss	VERB
crl-14326	104	12	a	a	DET
crl-14326	104	13	variety	variety	NOUN
crl-14326	104	14	of	of	ADP
crl-14326	104	15	possible	possible	ADJ
crl-14326	104	16	outcomes	outcome	NOUN
crl-14326	104	17	of	of	ADP
crl-14326	104	18	the	the	DET
crl-14326	104	19	information	information	NOUN
crl-14326	104	20	transaction	transaction	NOUN
crl-14326	104	21	.	.	PUNCT
crl-14326	105	1	39	39	NUM
crl-14326	105	2	in	in	ADP
crl-14326	105	3	designing	design	VERB
crl-14326	105	4	the	the	DET
crl-14326	105	5	patron	patron	NOUN
crl-14326	105	6	form	form	NOUN
crl-14326	105	7	,	,	PUNCT
crl-14326	105	8	particular	particular	ADJ
crl-14326	105	9	care	care	NOUN
crl-14326	105	10	was	be	AUX
crl-14326	105	11	taken	take	VERB
crl-14326	105	12	to	to	PART
crl-14326	105	13	prevent	prevent	VERB
crl-14326	105	14	the	the	DET
crl-14326	105	15	blurring	blurring	NOUN
crl-14326	105	16	together	together	ADV
crl-14326	105	17	of	of	ADP
crl-14326	105	18	different	different	ADJ
crl-14326	105	19	outcomes	outcome	NOUN
crl-14326	105	20	in	in	ADP
crl-14326	105	21	order	order	NOUN
crl-14326	105	22	to	to	PART
crl-14326	105	23	increase	increase	VERB
crl-14326	105	24	the	the	DET
crl-14326	105	25	likelihood	likelihood	NOUN
crl-14326	105	26	of	of	ADP
crl-14326	105	27	valid	valid	ADJ
crl-14326	105	28	ratings	rating	NOUN
crl-14326	105	29	.	.	PUNCT
crl-14326	106	1	separate	separate	ADJ
crl-14326	106	2	scales	scale	NOUN
crl-14326	106	3	were	be	AUX
crl-14326	106	4	made	make	VERB
crl-14326	106	5	for	for	ADP
crl-14326	106	6	(	(	PUNCT
crl-14326	106	7	1	1	X
crl-14326	106	8	)	)	PUNCT
crl-14326	106	9	success	success	NOUN
crl-14326	106	10	in	in	ADP
crl-14326	106	11	finding	find	VERB
crl-14326	106	12	what	what	PRON
crl-14326	106	13	was	be	AUX
crl-14326	106	14	wanted	want	VERB
crl-14326	106	15	;	;	PUNCT
crl-14326	106	16	(	(	PUNCT
crl-14326	106	17	2	2	X
crl-14326	106	18	)	)	PUNCT
crl-14326	106	19	satisfaction	satisfaction	NOUN
crl-14326	106	20	with	with	ADP
crl-14326	106	21	what	what	PRON
crl-14326	106	22	was	be	AUX
crl-14326	106	23	found	find	VERB
crl-14326	106	24	or	or	CCONJ
crl-14326	106	25	not	not	PART
crl-14326	106	26	found	find	VERB
crl-14326	106	27	;	;	PUNCT
crl-14326	106	28	(	(	PUNCT
crl-14326	106	29	3	3	X
crl-14326	106	30	)	)	PUNCT
crl-14326	106	31	satisfaction	satisfaction	NOUN
crl-14326	106	32	with	with	ADP
crl-14326	106	33	helpfulness	helpfulness	ADJ
crl-14326	106	34	,	,	PUNCT
crl-14326	106	35	courtesy	courtesy	NOUN
crl-14326	106	36	,	,	PUNCT
crl-14326	106	37	etc	etc	X
crl-14326	106	38	.	.	X
crl-14326	106	39	;	;	PUNCT
crl-14326	106	40	and	and	CCONJ
crl-14326	106	41	(	(	PUNCT
crl-14326	106	42	4	4	X
crl-14326	106	43	)	)	PUNCT
crl-14326	106	44	amount	amount	NOUN
crl-14326	106	45	learned	learn	VERB
crl-14326	106	46	.	.	PUNCT
crl-14326	107	1	other	other	ADJ
crl-14326	107	2	outcomes	outcome	NOUN
crl-14326	107	3	,	,	PUNCT
crl-14326	107	4	such	such	ADJ
crl-14326	107	5	as	as	ADP
crl-14326	107	6	communication	communication	NOUN
crl-14326	107	7	difficulty	difficulty	NOUN
crl-14326	107	8	,	,	PUNCT
crl-14326	107	9	could	could	AUX
crl-14326	107	10	also	also	ADV
crl-14326	107	11	be	be	AUX
crl-14326	107	12	measured	measure	VERB
crl-14326	107	13	by	by	ADP
crl-14326	107	14	combining	combine	VERB
crl-14326	107	15	separate	separate	ADJ
crl-14326	107	16	items	item	NOUN
crl-14326	107	17	.	.	PUNCT
crl-14326	108	1	a	a	DET
crl-14326	108	2	copy	copy	NOUN
crl-14326	108	3	of	of	ADP
crl-14326	108	4	these	these	DET
crl-14326	108	5	forms	form	NOUN
crl-14326	108	6	may	may	AUX
crl-14326	108	7	be	be	AUX
crl-14326	108	8	seen	see	VERB
crl-14326	108	9	in	in	ADP
crl-14326	108	10	appendix	appendix	ADJ
crl-14326	108	11	a.	a.	NOUN
crl-14326	108	12	however	however	ADV
crl-14326	108	13	,	,	PUNCT
crl-14326	108	14	even	even	ADV
crl-14326	108	15	avoiding	avoid	VERB
crl-14326	108	16	the	the	DET
crl-14326	108	17	above	above	ADJ
crl-14326	108	18	common	common	ADJ
crl-14326	108	19	types	type	NOUN
crl-14326	108	20	of	of	ADP
crl-14326	108	21	imprecision	imprecision	NOUN
crl-14326	108	22	is	be	AUX
crl-14326	108	23	probably	probably	ADV
crl-14326	108	24	not	not	PART
crl-14326	108	25	sufficient	sufficient	ADJ
crl-14326	108	26	in	in	ADP
crl-14326	108	27	and	and	CCONJ
crl-14326	108	28	of	of	ADP
crl-14326	108	29	itself	itself	PRON
crl-14326	108	30	to	to	PART
crl-14326	108	31	ensure	ensure	VERB
crl-14326	108	32	validity	validity	NOUN
crl-14326	108	33	of	of	ADP
crl-14326	108	34	response	response	NOUN
crl-14326	108	35	.	.	PUNCT
crl-14326	109	1	positive	positive	ADJ
crl-14326	109	2	bias	bias	NOUN
crl-14326	109	3	toward	toward	ADP
crl-14326	109	4	the	the	DET
crl-14326	109	5	reference	reference	NOUN
crl-14326	109	6	librarian	librarian	NOUN
crl-14326	109	7	does	do	AUX
crl-14326	109	8	exist	exist	VERB
crl-14326	109	9	and	and	CCONJ
crl-14326	109	10	must	must	AUX
crl-14326	109	11	be	be	AUX
crl-14326	109	12	actively	actively	ADV
crl-14326	109	13	controlled	control	VERB
crl-14326	109	14	through	through	ADP
crl-14326	109	15	sophisticated	sophisticated	ADJ
crl-14326	109	16	design	design	NOUN
crl-14326	109	17	.	.	PUNCT
crl-14326	110	1	more	more	ADV
crl-14326	110	2	specifically	specifically	ADV
crl-14326	110	3	,	,	PUNCT
crl-14326	110	4	positive	positive	ADJ
crl-14326	110	5	bias	bias	NOUN
crl-14326	110	6	toward	toward	ADP
crl-14326	110	7	socially	socially	ADV
crl-14326	110	8	desirable	desirable	ADJ
crl-14326	110	9	types	type	NOUN
crl-14326	110	10	of	of	ADP
crl-14326	110	11	answers	answer	NOUN
crl-14326	110	12	has	have	AUX
crl-14326	110	13	been	be	AUX
crl-14326	110	14	known	know	VERB
crl-14326	110	15	to	to	ADP
crl-14326	110	16	measurement	measurement	NOUN
crl-14326	110	17	experts	expert	NOUN
crl-14326	110	18	for	for	ADP
crl-14326	110	19	some	some	DET
crl-14326	110	20	time	time	NOUN
crl-14326	110	21	as	as	ADP
crl-14326	110	22	one	one	NUM
crl-14326	110	23	type	type	NOUN
crl-14326	110	24	of	of	ADP
crl-14326	110	25	response	response	NOUN
crl-14326	110	26	set	set	VERB
crl-14326	110	27	.	.	PUNCT
crl-14326	111	1	mehrens	mehren	NOUN
crl-14326	111	2	and	and	CCONJ
crl-14326	111	3	lehman	lehman	PROPN
crl-14326	111	4	note	note	NOUN
crl-14326	111	5	that	that	SCONJ
crl-14326	111	6	steps	step	NOUN
crl-14326	111	7	can	can	AUX
crl-14326	111	8	be	be	AUX
crl-14326	111	9	taken	take	VERB
crl-14326	111	10	to	to	PART
crl-14326	111	11	try	try	VERB
crl-14326	111	12	to	to	PART
crl-14326	111	13	control	control	VERB
crl-14326	111	14	for	for	ADP
crl-14326	111	15	response	response	NOUN
crl-14326	111	16	set	set	VERB
crl-14326	111	17	.	.	PUNCT
crl-14326	112	1	39	39	NUM
crl-14326	112	2	july	july	PROPN
crl-14326	112	3	1987	1987	NUM
crl-14326	112	4	cronbach	cronbach	PROPN
crl-14326	112	5	notes	note	NOUN
crl-14326	112	6	that	that	SCONJ
crl-14326	112	7	response	response	NOUN
crl-14326	112	8	set	set	NOUN
crl-14326	112	9	is	be	AUX
crl-14326	112	10	particularly	particularly	ADV
crl-14326	112	11	prevalent	prevalent	ADJ
crl-14326	112	12	on	on	ADP
crl-14326	112	13	tests	test	NOUN
crl-14326	112	14	that	that	SCONJ
crl-14326	112	15	(	(	PUNCT
crl-14326	112	16	1	1	X
crl-14326	112	17	)	)	PUNCT
crl-14326	112	18	contain	contain	VERB
crl-14326	112	19	ambiguous	ambiguous	ADJ
crl-14326	112	20	items	item	NOUN
crl-14326	112	21	;	;	PUNCT
crl-14326	112	22	(	(	PUNCT
crl-14326	112	23	2	2	X
crl-14326	112	24	)	)	PUNCT
crl-14326	112	25	require	require	VERB
crl-14326	112	26	the	the	DET
crl-14326	112	27	individual	individual	NOUN
crl-14326	112	28	to	to	PART
crl-14326	112	29	respond	respond	VERB
crl-14326	112	30	on	on	ADP
crl-14326	112	31	a	a	DET
crl-14326	112	32	disagree	disagree	VERB
crl-14326	112	33	-	-	PUNCT
crl-14326	112	34	agree	agree	ADJ
crl-14326	112	35	continuum	continuum	ADJ
crl-14326	112	36	;	;	PUNCT
crl-14326	112	37	and	and	CCONJ
crl-14326	112	38	(	(	PUNCT
crl-14326	112	39	3	3	X
crl-14326	112	40	)	)	PUNCT
crl-14326	112	41	lend	lend	VERB
crl-14326	112	42	themselves	themselves	PRON
crl-14326	112	43	to	to	ADP
crl-14326	112	44	responses	response	NOUN
crl-14326	112	45	in	in	ADP
crl-14326	112	46	a	a	DET
crl-14326	112	47	favorable	favorable	ADJ
crl-14326	112	48	or	or	CCONJ
crl-14326	112	49	unfavorable	unfavorable	ADJ
crl-14326	112	50	direction	direction	NOUN
crl-14326	112	51	.	.	PUNCT
crl-14326	113	1	best	good	ADJ
crl-14326	113	2	answer	answer	NOUN
crl-14326	113	3	anchoring	anchoring	NOUN
crl-14326	113	4	.	.	PUNCT
crl-14326	114	1	one	one	NUM
crl-14326	114	2	technique	technique	NOUN
crl-14326	114	3	suggested	suggest	VERB
crl-14326	114	4	by	by	ADP
crl-14326	114	5	cronbach	cronbach	NOUN
crl-14326	114	6	is	be	AUX
crl-14326	114	7	the	the	DET
crl-14326	114	8	best	good	ADJ
crl-14326	114	9	answer	answer	NOUN
crl-14326	114	10	choice	choice	NOUN
crl-14326	114	11	.	.	PUNCT
crl-14326	115	1	40	40	NUM
crl-14326	115	2	this	this	DET
crl-14326	115	3	technique	technique	NOUN
crl-14326	115	4	has	have	AUX
crl-14326	115	5	been	be	AUX
crl-14326	115	6	utilized	utilize	VERB
crl-14326	115	7	in	in	ADP
crl-14326	115	8	the	the	DET
crl-14326	115	9	patron	patron	ADJ
crl-14326	115	10	scale	scale	NOUN
crl-14326	115	11	for	for	ADP
crl-14326	115	12	finding	find	VERB
crl-14326	115	13	what	what	PRON
crl-14326	115	14	was	be	AUX
crl-14326	115	15	wanted	want	VERB
crl-14326	115	16	,	,	PUNCT
crl-14326	115	17	where	where	SCONJ
crl-14326	115	18	six	six	NUM
crl-14326	115	19	choices	choice	NOUN
crl-14326	115	20	of	of	ADP
crl-14326	115	21	answer	answer	NOUN
crl-14326	115	22	(	(	PUNCT
crl-14326	115	23	descriptive	descriptive	ADJ
crl-14326	115	24	phrases	phrase	NOUN
crl-14326	115	25	not	not	PART
crl-14326	115	26	necessarily	necessarily	ADV
crl-14326	115	27	on	on	ADP
crl-14326	115	28	a	a	DET
crl-14326	115	29	continuum	continuum	NOUN
crl-14326	115	30	)	)	PUNCT
crl-14326	115	31	are	be	AUX
crl-14326	115	32	presented	present	VERB
crl-14326	115	33	(	(	PUNCT
crl-14326	115	34	see	see	VERB
crl-14326	115	35	appendix	appendix	NOUN
crl-14326	115	36	b	b	NOUN
crl-14326	115	37	)	)	PUNCT
crl-14326	115	38	.	.	PUNCT
crl-14326	116	1	using	use	VERB
crl-14326	116	2	versions	version	NOUN
crl-14326	116	3	of	of	ADP
crl-14326	116	4	this	this	DET
crl-14326	116	5	technique	technique	NOUN
crl-14326	116	6	,	,	PUNCT
crl-14326	116	7	cuadra	cuadra	PROPN
crl-14326	116	8	and	and	CCONJ
crl-14326	116	9	others	other	NOUN
crl-14326	116	10	found	find	VERB
crl-14326	116	11	,	,	PUNCT
crl-14326	116	12	in	in	ADP
crl-14326	116	13	studies	study	NOUN
crl-14326	116	14	of	of	ADP
crl-14326	116	15	anchored	anchor	VERB
crl-14326	116	16	versus	versus	ADP
crl-14326	116	17	unanchored	unanchored	ADJ
crl-14326	116	18	scales	scale	NOUN
crl-14326	116	19	,	,	PUNCT
crl-14326	116	20	that	that	PRON
crl-14326	116	21	anchoring	anchor	VERB
crl-14326	116	22	the	the	DET
crl-14326	116	23	midpoint	midpoint	NOUN
crl-14326	116	24	on	on	ADP
crl-14326	116	25	the	the	DET
crl-14326	116	26	scale	scale	NOUN
crl-14326	116	27	with	with	ADP
crl-14326	116	28	a	a	DET
crl-14326	116	29	phrase	phrase	NOUN
crl-14326	116	30	tied	tie	VERB
crl-14326	116	31	to	to	ADP
crl-14326	116	32	a	a	DET
crl-14326	116	33	particular	particular	ADJ
crl-14326	116	34	reference	reference	NOUN
crl-14326	116	35	point	point	NOUN
crl-14326	116	36	produced	produce	VERB
crl-14326	116	37	lower	low	ADJ
crl-14326	116	38	ratings	rating	NOUN
crl-14326	116	39	and	and	CCONJ
crl-14326	116	40	was	be	AUX
crl-14326	116	41	especially	especially	ADV
crl-14326	116	42	effective	effective	ADJ
crl-14326	116	43	in	in	ADP
crl-14326	116	44	producing	produce	VERB
crl-14326	116	45	differentiated	differentiated	ADJ
crl-14326	116	46	responses	response	NOUN
crl-14326	116	47	.	.	PUNCT
crl-14326	117	1	cuadra	cuadra	PROPN
crl-14326	117	2	notes	note	VERB
crl-14326	117	3	"	"	PUNCT
crl-14326	117	4	it	it	PRON
crl-14326	117	5	might	might	AUX
crl-14326	117	6	prove	prove	VERB
crl-14326	117	7	especially	especially	ADV
crl-14326	117	8	effective	effective	ADJ
crl-14326	117	9	to	to	PART
crl-14326	117	10	add	add	VERB
crl-14326	117	11	additional	additional	ADJ
crl-14326	117	12	anchors	anchor	NOUN
crl-14326	117	13	at	at	ADP
crl-14326	117	14	each	each	DET
crl-14326	117	15	scale	scale	NOUN
crl-14326	117	16	extreme	extreme	ADJ
crl-14326	117	17	,	,	PUNCT
crl-14326	117	18	to	to	PART
crl-14326	117	19	obtain	obtain	VERB
crl-14326	117	20	the	the	DET
crl-14326	117	21	desired	desire	VERB
crl-14326	117	22	greater	great	ADJ
crl-14326	117	23	difference	difference	NOUN
crl-14326	117	24	effect	effect	NOUN
crl-14326	117	25	.	.	PUNCT
crl-14326	117	26	'	'	PUNCT
crl-14326	118	1	'	'	PUNCT
crl-14326	118	2	41	41	NUM
crl-14326	118	3	loftus	loftus	PROPN
crl-14326	118	4	and	and	CCONJ
crl-14326	118	5	others	other	NOUN
crl-14326	118	6	also	also	ADV
crl-14326	118	7	remark	remark	VERB
crl-14326	118	8	on	on	ADP
crl-14326	118	9	the	the	DET
crl-14326	118	10	effectiveness	effectiveness	NOUN
crl-14326	118	11	of	of	ADP
crl-14326	118	12	anchored	anchor	VERB
crl-14326	118	13	scales	scale	NOUN
crl-14326	118	14	when	when	SCONJ
crl-14326	118	15	they	they	PRON
crl-14326	118	16	note	note	VERB
crl-14326	118	17	,	,	PUNCT
crl-14326	118	18	''	''	PUNCT
crl-14326	118	19	if	if	SCONJ
crl-14326	118	20	the	the	DET
crl-14326	118	21	task	task	NOUN
crl-14326	118	22	required	require	VERB
crl-14326	118	23	is	be	AUX
crl-14326	118	24	one	one	NUM
crl-14326	118	25	of	of	ADP
crl-14326	118	26	estimation	estimation	NOUN
crl-14326	118	27	,	,	PUNCT
crl-14326	118	28	we	we	PRON
crl-14326	118	29	can	can	AUX
crl-14326	118	30	use	use	VERB
crl-14326	118	31	our	our	PRON
crl-14326	118	32	knowledge	knowledge	NOUN
crl-14326	118	33	of	of	ADP
crl-14326	118	34	the	the	DET
crl-14326	118	35	effects	effect	NOUN
crl-14326	118	36	of	of	ADP
crl-14326	118	37	anchoring	anchoring	NOUN
crl-14326	118	38	and	and	CCONJ
crl-14326	118	39	other	other	ADJ
crl-14326	118	40	heuristics	heuristic	NOUN
crl-14326	118	41	to	to	PART
crl-14326	118	42	guide	guide	VERB
crl-14326	118	43	the	the	DET
crl-14326	118	44	respondent	respondent	NOUN
crl-14326	118	45	's	's	PART
crl-14326	118	46	judgment	judgment	NOUN
crl-14326	118	47	.	.	PUNCT
crl-14326	119	1	''42	''42	NOUN
crl-14326	119	2	specificity	specificity	NOUN
crl-14326	119	3	of	of	ADP
crl-14326	119	4	scale	scale	NOUN
crl-14326	119	5	items	item	NOUN
crl-14326	119	6	.	.	PUNCT
crl-14326	120	1	cuadra	cuadra	PROPN
crl-14326	120	2	and	and	CCONJ
crl-14326	120	3	katter	katter	NOUN
crl-14326	120	4	related	relate	VERB
crl-14326	120	5	positive	positive	ADJ
crl-14326	120	6	bias	bias	NOUN
crl-14326	120	7	on	on	ADP
crl-14326	120	8	the	the	DET
crl-14326	120	9	part	part	NOUN
crl-14326	120	10	of	of	ADP
crl-14326	120	11	raters	rater	NOUN
crl-14326	120	12	to	to	ADP
crl-14326	120	13	the	the	DET
crl-14326	120	14	specificity	specificity	NOUN
crl-14326	120	15	of	of	ADP
crl-14326	120	16	scale	scale	NOUN
crl-14326	120	17	items	item	NOUN
crl-14326	120	18	.	.	PUNCT
crl-14326	121	1	they	they	PRON
crl-14326	121	2	found	find	VERB
crl-14326	121	3	that	that	SCONJ
crl-14326	121	4	if	if	SCONJ
crl-14326	121	5	a	a	DET
crl-14326	121	6	rater	rater	NOUN
crl-14326	121	7	was	be	AUX
crl-14326	121	8	uncertain	uncertain	ADJ
crl-14326	121	9	about	about	ADP
crl-14326	121	10	how	how	SCONJ
crl-14326	121	11	to	to	PART
crl-14326	121	12	represent	represent	VERB
crl-14326	121	13	the	the	DET
crl-14326	121	14	rating	rating	NOUN
crl-14326	121	15	on	on	ADP
crl-14326	121	16	a	a	DET
crl-14326	121	17	particular	particular	ADJ
crl-14326	121	18	scale	scale	NOUN
crl-14326	121	19	,	,	PUNCT
crl-14326	121	20	the	the	DET
crl-14326	121	21	tendency	tendency	NOUN
crl-14326	121	22	was	be	AUX
crl-14326	121	23	to	to	PART
crl-14326	121	24	assign	assign	VERB
crl-14326	121	25	a	a	DET
crl-14326	121	26	higher	high	ADJ
crl-14326	121	27	rating	rating	NOUN
crl-14326	121	28	.	.	PUNCT
crl-14326	122	1	a	a	DET
crl-14326	122	2	study	study	NOUN
crl-14326	122	3	was	be	AUX
crl-14326	122	4	done	do	VERB
crl-14326	122	5	in	in	ADP
crl-14326	122	6	which	which	PRON
crl-14326	122	7	some	some	DET
crl-14326	122	8	24	24	NUM
crl-14326	122	9	subjects	subject	NOUN
crl-14326	122	10	judged	judge	VERB
crl-14326	122	11	the	the	DET
crl-14326	122	12	relevance	relevance	NOUN
crl-14326	122	13	of	of	ADP
crl-14326	122	14	12	12	NUM
crl-14326	122	15	articles	article	NOUN
crl-14326	122	16	to	to	ADP
crl-14326	122	17	a	a	DET
crl-14326	122	18	certain	certain	ADJ
crl-14326	122	19	statement	statement	NOUN
crl-14326	122	20	of	of	ADP
crl-14326	122	21	requirements	requirement	NOUN
crl-14326	122	22	.	.	PUNCT
crl-14326	123	1	these	these	DET
crl-14326	123	2	judgments	judgment	NOUN
crl-14326	123	3	were	be	AUX
crl-14326	123	4	made	make	VERB
crl-14326	123	5	under	under	ADP
crl-14326	123	6	two	two	NUM
crl-14326	123	7	different	different	ADJ
crl-14326	123	8	conditions	condition	NOUN
crl-14326	123	9	.	.	PUNCT
crl-14326	124	1	one	one	NUM
crl-14326	124	2	condition	condition	NOUN
crl-14326	124	3	involved	involve	VERB
crl-14326	124	4	a	a	DET
crl-14326	124	5	very	very	ADV
crl-14326	124	6	specific	specific	ADJ
crl-14326	124	7	statement	statement	NOUN
crl-14326	124	8	of	of	ADP
crl-14326	124	9	requirements	requirement	NOUN
crl-14326	124	10	,	,	PUNCT
crl-14326	124	11	the	the	DET
crl-14326	124	12	other	other	ADJ
crl-14326	124	13	a	a	DET
crl-14326	124	14	more	more	ADV
crl-14326	124	15	general	general	ADJ
crl-14326	124	16	statement	statement	NOUN
crl-14326	124	17	of	of	ADP
crl-14326	124	18	requirements	requirement	NOUN
crl-14326	124	19	.	.	PUNCT
crl-14326	125	1	using	use	VERB
crl-14326	125	2	the	the	DET
crl-14326	125	3	general	general	ADJ
crl-14326	125	4	statement	statement	NOUN
crl-14326	125	5	,	,	PUNCT
crl-14326	125	6	the	the	DET
crl-14326	125	7	subjects	subject	NOUN
crl-14326	125	8	expressed	express	VERB
crl-14326	125	9	greater	great	ADJ
crl-14326	125	10	uncertainty	uncertainty	NOUN
crl-14326	125	11	and	and	CCONJ
crl-14326	125	12	tended	tend	VERB
crl-14326	125	13	to	to	PART
crl-14326	125	14	give	give	VERB
crl-14326	125	15	higher	high	ADJ
crl-14326	125	16	relevance	relevance	NOUN
crl-14326	125	17	ratings	rating	NOUN
crl-14326	125	18	.	.	PUNCT
crl-14326	126	1	using	use	VERB
crl-14326	126	2	the	the	DET
crl-14326	126	3	more	more	ADV
crl-14326	126	4	specific	specific	ADJ
crl-14326	126	5	statement	statement	NOUN
crl-14326	126	6	,	,	PUNCT
crl-14326	126	7	they	they	PRON
crl-14326	126	8	expressed	express	VERB
crl-14326	126	9	less	less	ADJ
crl-14326	126	10	uncertainty	uncertainty	NOUN
crl-14326	126	11	and	and	CCONJ
crl-14326	126	12	tended	tend	VERB
crl-14326	126	13	to	to	PART
crl-14326	126	14	give	give	VERB
crl-14326	126	15	lower	low	ADJ
crl-14326	126	16	relevance	relevance	NOUN
crl-14326	126	17	ratings	rating	NOUN
crl-14326	126	18	.	.	PUNCT
crl-14326	127	1	cuadra	cuadra	PROPN
crl-14326	127	2	terms	term	VERB
crl-14326	127	3	this	this	DET
crl-14326	127	4	the	the	DET
crl-14326	127	5	fail	fail	ADV
crl-14326	127	6	-	-	PUNCT
crl-14326	127	7	safe	safe	ADJ
crl-14326	127	8	reaction	reaction	NOUN
crl-14326	127	9	and	and	CCONJ
crl-14326	127	10	discusses	discuss	VERB
crl-14326	127	11	it	it	PRON
crl-14326	127	12	further	far	ADV
crl-14326	127	13	.	.	PUNCT
crl-14326	128	1	43	43	NUM
crl-14326	128	2	number	number	NOUN
crl-14326	128	3	of	of	ADP
crl-14326	128	4	categories	category	NOUN
crl-14326	128	5	in	in	ADP
crl-14326	128	6	scales	scale	NOUN
crl-14326	128	7	.	.	PUNCT
crl-14326	129	1	in	in	ADP
crl-14326	129	2	one	one	NUM
crl-14326	129	3	study	study	NOUN
crl-14326	129	4	,	,	PUNCT
crl-14326	129	5	cuadra	cuadra	PROPN
crl-14326	129	6	showed	show	VERB
crl-14326	129	7	that	that	SCONJ
crl-14326	129	8	certainty	certainty	NOUN
crl-14326	129	9	of	of	ADP
crl-14326	129	10	judgment	judgment	NOUN
crl-14326	129	11	at	at	ADP
crl-14326	129	12	the	the	DET
crl-14326	129	13	ends	end	NOUN
crl-14326	129	14	of	of	ADP
crl-14326	129	15	the	the	DET
crl-14326	129	16	scale	scale	NOUN
crl-14326	129	17	is	be	AUX
crl-14326	129	18	much	much	ADV
crl-14326	129	19	greater	great	ADJ
crl-14326	129	20	when	when	SCONJ
crl-14326	129	21	there	there	PRON
crl-14326	129	22	are	be	VERB
crl-14326	129	23	at	at	ADV
crl-14326	129	24	least	least	ADJ
crl-14326	129	25	six	six	NUM
crl-14326	129	26	to	to	PART
crl-14326	129	27	eight	eight	NUM
crl-14326	129	28	categories	category	NOUN
crl-14326	129	29	in	in	ADP
crl-14326	129	30	the	the	DET
crl-14326	129	31	scale	scale	NOUN
crl-14326	129	32	.	.	PUNCT
crl-14326	130	1	six	six	NUM
crl-14326	130	2	to	to	PART
crl-14326	130	3	eight	eight	NUM
crl-14326	130	4	category	category	NOUN
crl-14326	130	5	scales	scale	NOUN
crl-14326	130	6	were	be	AUX
crl-14326	130	7	shown	show	VERB
crl-14326	130	8	to	to	PART
crl-14326	130	9	have	have	VERB
crl-14326	130	10	superior	superior	ADJ
crl-14326	130	11	information	information	NOUN
crl-14326	130	12	-	-	PUNCT
crl-14326	130	13	preserving	preserve	VERB
crl-14326	130	14	qualities	quality	NOUN
crl-14326	130	15	over	over	ADP
crl-14326	130	16	two	two	NUM
crl-14326	130	17	and	and	CCONJ
crl-14326	130	18	four	four	NUM
crl-14326	130	19	category	category	NOUN
crl-14326	130	20	sales	sale	NOUN
crl-14326	130	21	without	without	ADP
crl-14326	130	22	apparent	apparent	ADJ
crl-14326	130	23	disadvantages	disadvantage	NOUN
crl-14326	130	24	.	.	PUNCT
crl-14326	131	1	44	44	NUM
crl-14326	131	2	''	''	PUNCT
crl-14326	131	3	in	in	ADP
crl-14326	131	4	the	the	DET
crl-14326	131	5	natural	natural	ADJ
crl-14326	131	6	setting	setting	NOUN
crl-14326	131	7	,	,	PUNCT
crl-14326	131	8	patron	patron	ADJ
crl-14326	131	9	input	input	NOUN
crl-14326	131	10	is	be	AUX
crl-14326	131	11	an	an	DET
crl-14326	131	12	essential	essential	ADJ
crl-14326	131	13	dimension	dimension	NOUN
crl-14326	131	14	of	of	ADP
crl-14326	131	15	evaluation	evaluation	NOUN
crl-14326	131	16	of	of	ADP
crl-14326	131	17	reference	reference	NOUN
crl-14326	131	18	service	service	NOUN
crl-14326	131	19	.	.	PUNCT
crl-14326	131	20	''	''	PUNCT
crl-14326	132	1	in	in	ADP
crl-14326	132	2	line	line	NOUN
crl-14326	132	3	with	with	ADP
crl-14326	132	4	these	these	DET
crl-14326	132	5	research	research	NOUN
crl-14326	132	6	findings	finding	NOUN
crl-14326	132	7	and	and	CCONJ
crl-14326	132	8	to	to	PART
crl-14326	132	9	encourage	encourage	VERB
crl-14326	132	10	valid	valid	ADJ
crl-14326	132	11	responses	response	NOUN
crl-14326	132	12	the	the	DET
crl-14326	132	13	following	follow	VERB
crl-14326	132	14	goals	goal	NOUN
crl-14326	132	15	were	be	AUX
crl-14326	132	16	set	set	VERB
crl-14326	132	17	for	for	ADP
crl-14326	132	18	the	the	DET
crl-14326	132	19	design	design	NOUN
crl-14326	132	20	of	of	ADP
crl-14326	132	21	the	the	DET
crl-14326	132	22	rtai	rtai	NOUN
crl-14326	132	23	:	:	PUNCT
crl-14326	132	24	1	1	X
crl-14326	132	25	.	.	X
crl-14326	132	26	control	control	VERB
crl-14326	132	27	possible	possible	ADJ
crl-14326	132	28	bias	bias	NOUN
crl-14326	132	29	in	in	ADP
crl-14326	132	30	favor	favor	NOUN
crl-14326	132	31	of	of	ADP
crl-14326	132	32	the	the	DET
crl-14326	132	33	reference	reference	NOUN
crl-14326	132	34	librarian	librarian	NOUN
crl-14326	132	35	(	(	PUNCT
crl-14326	132	36	as	as	ADP
crl-14326	132	37	a	a	DET
crl-14326	132	38	reward	reward	NOUN
crl-14326	132	39	for	for	ADP
crl-14326	132	40	helpfulness	helpfulness	NOUN
crl-14326	132	41	)	)	PUNCT
crl-14326	132	42	by	by	ADP
crl-14326	132	43	effectively	effectively	ADV
crl-14326	132	44	separating	separate	VERB
crl-14326	132	45	ratings	rating	NOUN
crl-14326	132	46	of	of	ADP
crl-14326	132	47	service	service	NOUN
crl-14326	132	48	from	from	ADP
crl-14326	132	49	those	those	PRON
crl-14326	132	50	of	of	ADP
crl-14326	132	51	success	success	NOUN
crl-14326	132	52	in	in	ADP
crl-14326	132	53	finding	find	VERB
crl-14326	132	54	what	what	PRON
crl-14326	132	55	was	be	AUX
crl-14326	132	56	wanted	want	VERB
crl-14326	132	57	.	.	PUNCT
crl-14326	133	1	2	2	X
crl-14326	133	2	.	.	X
crl-14326	133	3	prevent	prevent	VERB
crl-14326	133	4	blurring	blurring	NOUN
crl-14326	133	5	of	of	ADP
crl-14326	133	6	the	the	DET
crl-14326	133	7	rating	rating	NOUN
crl-14326	133	8	of	of	ADP
crl-14326	133	9	success	success	NOUN
crl-14326	133	10	with	with	ADP
crl-14326	133	11	other	other	ADJ
crl-14326	133	12	outcomes	outcome	NOUN
crl-14326	133	13	by	by	ADP
crl-14326	133	14	effectively	effectively	ADV
crl-14326	133	15	providing	provide	VERB
crl-14326	133	16	separate	separate	ADJ
crl-14326	133	17	ratings	rating	NOUN
crl-14326	133	18	for	for	ADP
crl-14326	133	19	(	(	PUNCT
crl-14326	133	20	a	a	PRON
crl-14326	133	21	)	)	PUNCT
crl-14326	133	22	success	success	NOUN
crl-14326	133	23	in	in	ADP
crl-14326	133	24	finding	find	VERB
crl-14326	133	25	what	what	PRON
crl-14326	133	26	was	be	AUX
crl-14326	133	27	wanted	want	VERB
crl-14326	133	28	,	,	PUNCT
crl-14326	133	29	(	(	PUNCT
crl-14326	133	30	b	b	X
crl-14326	133	31	)	)	PUNCT
crl-14326	133	32	satisfaction	satisfaction	NOUN
crl-14326	133	33	with	with	ADP
crl-14326	133	34	the	the	DET
crl-14326	133	35	information	information	NOUN
crl-14326	133	36	/	/	SYM
crl-14326	133	37	materials	material	NOUN
crl-14326	133	38	found	find	VERB
crl-14326	133	39	or	or	CCONJ
crl-14326	133	40	not	not	PART
crl-14326	133	41	found	find	VERB
crl-14326	133	42	,	,	PUNCT
crl-14326	133	43	(	(	PUNCT
crl-14326	133	44	c	c	X
crl-14326	133	45	)	)	PUNCT
crl-14326	133	46	satisfaction	satisfaction	NOUN
crl-14326	133	47	with	with	ADP
crl-14326	133	48	service	service	NOUN
crl-14326	133	49	(	(	PUNCT
crl-14326	133	50	helpfulness	helpfulness	ADJ
crl-14326	133	51	,	,	PUNCT
crl-14326	133	52	etc	etc	X
crl-14326	133	53	.	.	X
crl-14326	133	54	)	)	PUNCT
crl-14326	133	55	,	,	PUNCT
crl-14326	133	56	(	(	PUNCT
crl-14326	133	57	d	d	X
crl-14326	133	58	)	)	PUNCT
crl-14326	133	59	amount	amount	NOUN
crl-14326	133	60	learned	learn	VERB
crl-14326	133	61	,	,	PUNCT
crl-14326	133	62	and	and	CCONJ
crl-14326	133	63	(	(	PUNCT
crl-14326	133	64	e	e	NOUN
crl-14326	133	65	)	)	PUNCT
crl-14326	133	66	communication	communication	NOUN
crl-14326	133	67	difficulty	difficulty	NOUN
crl-14326	133	68	.	.	PUNCT
crl-14326	134	1	3	3	X
crl-14326	134	2	.	.	X
crl-14326	134	3	prevent	prevent	VERB
crl-14326	134	4	rater	rater	ADJ
crl-14326	134	5	uncertainty	uncertainty	NOUN
crl-14326	134	6	in	in	ADP
crl-14326	134	7	judging	judge	VERB
crl-14326	134	8	success	success	NOUN
crl-14326	134	9	by	by	ADP
crl-14326	134	10	using	use	VERB
crl-14326	134	11	precise	precise	ADJ
crl-14326	134	12	and	and	CCONJ
crl-14326	134	13	specific	specific	ADJ
crl-14326	134	14	language	language	NOUN
crl-14326	134	15	in	in	ADP
crl-14326	134	16	items	item	NOUN
crl-14326	134	17	.	.	PUNCT
crl-14326	135	1	4	4	X
crl-14326	135	2	.	.	X
crl-14326	135	3	prevent	prevent	VERB
crl-14326	135	4	rater	rater	ADJ
crl-14326	135	5	uncertainty	uncertainty	NOUN
crl-14326	135	6	in	in	ADP
crl-14326	135	7	judging	judge	VERB
crl-14326	135	8	success	success	NOUN
crl-14326	135	9	by	by	ADP
crl-14326	135	10	use	use	NOUN
crl-14326	135	11	of	of	ADP
crl-14326	135	12	a	a	DET
crl-14326	135	13	scale	scale	NOUN
crl-14326	135	14	with	with	ADP
crl-14326	135	15	six	six	NUM
crl-14326	135	16	anchored	anchored	ADJ
crl-14326	135	17	points	point	NOUN
crl-14326	135	18	.	.	PUNCT
crl-14326	136	1	additional	additional	ADJ
crl-14326	136	2	controls	control	NOUN
crl-14326	136	3	for	for	ADP
crl-14326	136	4	positive	positive	ADJ
crl-14326	136	5	bias	bias	NOUN
crl-14326	136	6	were	be	AUX
crl-14326	136	7	applied	apply	VERB
crl-14326	136	8	by	by	ADP
crl-14326	136	9	establishing	establish	VERB
crl-14326	136	10	a	a	DET
crl-14326	136	11	rigorous	rigorous	ADJ
crl-14326	136	12	scoring	scoring	NOUN
crl-14326	136	13	system	system	NOUN
crl-14326	136	14	.	.	PUNCT
crl-14326	137	1	the	the	DET
crl-14326	137	2	criterion	criterion	NOUN
crl-14326	137	3	for	for	ADP
crl-14326	137	4	complete	complete	ADJ
crl-14326	137	5	success	success	NOUN
crl-14326	137	6	required	require	VERB
crl-14326	137	7	three	three	NUM
crl-14326	137	8	conditions	condition	NOUN
crl-14326	137	9	:	:	PUNCT
crl-14326	137	10	(	(	PUNCT
crl-14326	137	11	1	1	X
crl-14326	137	12	)	)	PUNCT
crl-14326	137	13	that	that	SCONJ
crl-14326	137	14	the	the	DET
crl-14326	137	15	patron	patron	PROPN
crl-14326	137	16	mark	mark	NOUN
crl-14326	137	17	"	"	PUNCT
crl-14326	137	18	found	find	VERB
crl-14326	137	19	just	just	ADV
crl-14326	137	20	what	what	PRON
crl-14326	137	21	was	be	AUX
crl-14326	137	22	wanted	want	VERB
crl-14326	137	23	''	''	PUNCT
crl-14326	137	24	on	on	ADP
crl-14326	137	25	the	the	DET
crl-14326	137	26	success	success	NOUN
crl-14326	137	27	scale	scale	NOUN
crl-14326	137	28	,	,	PUNCT
crl-14326	137	29	(	(	PUNCT
crl-14326	137	30	2	2	X
crl-14326	137	31	)	)	PUNCT
crl-14326	137	32	that	that	PRON
crl-14326	137	33	the	the	DET
crl-14326	137	34	patron	patron	NOUN
crl-14326	137	35	mark	mark	VERB
crl-14326	137	36	yes	yes	INTJ
crl-14326	137	37	on	on	ADP
crl-14326	137	38	the	the	DET
crl-14326	137	39	satisfaction	satisfaction	NOUN
crl-14326	137	40	scale	scale	NOUN
crl-14326	137	41	,	,	PUNCT
crl-14326	137	42	and	and	CCONJ
crl-14326	137	43	(	(	PUNCT
crl-14326	137	44	3	3	X
crl-14326	137	45	)	)	PUNCT
crl-14326	137	46	that	that	SCONJ
crl-14326	137	47	there	there	PRON
crl-14326	137	48	be	be	VERB
crl-14326	137	49	no	no	DET
crl-14326	137	50	marks	mark	NOUN
crl-14326	137	51	for	for	ADP
crl-14326	137	52	any	any	PRON
crl-14326	137	53	of	of	ADP
crl-14326	137	54	the	the	DET
crl-14326	137	55	nine	nine	NUM
crl-14326	137	56	listed	list	VERB
crl-14326	137	57	reasons	reason	NOUN
crl-14326	137	58	for	for	ADP
crl-14326	137	59	dissatisfaction	dissatisfaction	NOUN
crl-14326	137	60	.	.	PUNCT
crl-14326	138	1	thus	thus	ADV
crl-14326	138	2	,	,	PUNCT
crl-14326	138	3	each	each	DET
crl-14326	138	4	transaction	transaction	NOUN
crl-14326	138	5	had	have	VERB
crl-14326	138	6	to	to	PART
crl-14326	138	7	meet	meet	VERB
crl-14326	138	8	a	a	DET
crl-14326	138	9	three	three	NUM
crl-14326	138	10	-	-	PUNCT
crl-14326	138	11	point	point	NOUN
crl-14326	138	12	criterion	criterion	NOUN
crl-14326	138	13	in	in	ADP
crl-14326	138	14	order	order	NOUN
crl-14326	138	15	to	to	PART
crl-14326	138	16	be	be	AUX
crl-14326	138	17	judged	judge	VERB
crl-14326	138	18	completely	completely	ADV
crl-14326	138	19	successful	successful	ADJ
crl-14326	138	20	.	.	PUNCT
crl-14326	139	1	similarly	similarly	ADV
crl-14326	139	2	,	,	PUNCT
crl-14326	139	3	in	in	ADP
crl-14326	139	4	regard	regard	NOUN
crl-14326	139	5	to	to	ADP
crl-14326	139	6	the	the	DET
crl-14326	139	7	six	six	NUM
crl-14326	139	8	service	service	NOUN
crl-14326	139	9	items	item	NOUN
crl-14326	139	10	(	(	PUNCT
crl-14326	139	11	understood	understand	VERB
crl-14326	139	12	what	what	PRON
crl-14326	139	13	was	be	AUX
crl-14326	139	14	wanted	want	VERB
crl-14326	139	15	,	,	PUNCT
crl-14326	139	16	enough	enough	ADJ
crl-14326	139	17	help	help	NOUN
crl-14326	139	18	,	,	PUNCT
crl-14326	139	19	time	time	NOUN
crl-14326	139	20	,	,	PUNCT
crl-14326	139	21	courtesy	courtesy	NOUN
crl-14326	139	22	,	,	PUNCT
crl-14326	139	23	clear	clear	ADJ
crl-14326	139	24	expladevelopment	expladevelopment	NOUN
crl-14326	139	25	and	and	CCONJ
crl-14326	139	26	testing	test	VERB
crl-14326	139	27	319	319	NUM
crl-14326	139	28	nations	nation	NOUN
crl-14326	139	29	,	,	PUNCT
crl-14326	139	30	knowledge	knowledge	NOUN
crl-14326	139	31	)	)	PUNCT
crl-14326	139	32	,	,	PUNCT
crl-14326	139	33	a	a	DET
crl-14326	139	34	partly	partly	ADV
crl-14326	139	35	negative	negative	ADJ
crl-14326	139	36	mark	mark	NOUN
crl-14326	139	37	by	by	ADP
crl-14326	139	38	the	the	DET
crl-14326	139	39	patron	patron	NOUN
crl-14326	139	40	was	be	AUX
crl-14326	139	41	grouped	group	VERB
crl-14326	139	42	with	with	ADP
crl-14326	139	43	fully	fully	ADV
crl-14326	139	44	negative	negative	ADJ
crl-14326	139	45	marks	mark	NOUN
crl-14326	139	46	as	as	ADP
crl-14326	139	47	''	''	PUNCT
crl-14326	139	48	less	less	ADJ
crl-14326	139	49	than	than	ADP
crl-14326	139	50	completely	completely	ADV
crl-14326	139	51	satisfactory	satisfactory	ADJ
crl-14326	139	52	''	''	PUNCT
crl-14326	139	53	on	on	ADP
crl-14326	139	54	that	that	DET
crl-14326	139	55	item	item	NOUN
crl-14326	139	56	.	.	PUNCT
crl-14326	140	1	so	so	ADV
crl-14326	140	2	it	it	PRON
crl-14326	140	3	can	can	AUX
crl-14326	140	4	be	be	AUX
crl-14326	140	5	seen	see	VERB
crl-14326	140	6	that	that	SCONJ
crl-14326	140	7	the	the	DET
crl-14326	140	8	standard	standard	NOUN
crl-14326	140	9	of	of	ADP
crl-14326	140	10	judgment	judgment	NOUN
crl-14326	140	11	was	be	AUX
crl-14326	140	12	set	set	VERB
crl-14326	140	13	at	at	ADP
crl-14326	140	14	a	a	DET
crl-14326	140	15	high	high	ADJ
crl-14326	140	16	level	level	NOUN
crl-14326	140	17	.	.	PUNCT
crl-14326	141	1	·	·	PUNCT
crl-14326	141	2	reliability	reliability	NOUN
crl-14326	141	3	mehrens	mehren	NOUN
crl-14326	141	4	and	and	CCONJ
crl-14326	141	5	lehman	lehman	PROPN
crl-14326	141	6	note	note	NOUN
crl-14326	141	7	,	,	PUNCT
crl-14326	141	8	''	''	PUNCT
crl-14326	141	9	in	in	ADP
crl-14326	141	10	general	general	ADJ
crl-14326	141	11	longer	long	ADJ
crl-14326	141	12	tests	test	NOUN
crl-14326	141	13	are	be	AUX
crl-14326	141	14	more	more	ADV
crl-14326	141	15	reliable	reliable	ADJ
crl-14326	141	16	.	.	PUNCT
crl-14326	142	1	test	test	NOUN
crl-14326	142	2	length	length	NOUN
crl-14326	142	3	influences	influence	VERB
crl-14326	142	4	reliability	reliability	NOUN
crl-14326	142	5	.	.	PUNCT
crl-14326	142	6	'	'	PUNCT
crl-14326	143	1	'	'	PUNCT
crl-14326	143	2	45	45	NUM
crl-14326	143	3	the	the	DET
crl-14326	143	4	rtai	rtai	NOUN
crl-14326	143	5	includes	include	VERB
crl-14326	143	6	multiple	multiple	ADJ
crl-14326	143	7	factors	factor	NOUN
crl-14326	143	8	on	on	ADP
crl-14326	143	9	both	both	CCONJ
crl-14326	143	10	patron	patron	NOUN
crl-14326	143	11	and	and	CCONJ
crl-14326	143	12	librarian	librarian	ADJ
crl-14326	143	13	forms	form	NOUN
crl-14326	143	14	that	that	PRON
crl-14326	143	15	,	,	PUNCT
crl-14326	143	16	it	it	PRON
crl-14326	143	17	is	be	AUX
crl-14326	143	18	hoped	hope	VERB
crl-14326	143	19	,	,	PUNCT
crl-14326	143	20	will	will	AUX
crl-14326	143	21	enhance	enhance	VERB
crl-14326	143	22	reliability	reliability	NOUN
crl-14326	143	23	and	and	CCONJ
crl-14326	143	24	permit	permit	VERB
crl-14326	143	25	cross	cross	NOUN
crl-14326	143	26	checking	checking	NOUN
crl-14326	143	27	of	of	ADP
crl-14326	143	28	results	result	NOUN
crl-14326	143	29	.	.	PUNCT
crl-14326	144	1	results	result	NOUN
crl-14326	144	2	of	of	ADP
crl-14326	144	3	reliability	reliability	NOUN
crl-14326	144	4	tests	test	NOUN
crl-14326	144	5	on	on	ADP
crl-14326	144	6	the	the	DET
crl-14326	144	7	rtai	rtai	NOUN
crl-14326	144	8	are	be	AUX
crl-14326	144	9	treated	treat	VERB
crl-14326	144	10	in	in	ADP
crl-14326	144	11	detail	detail	NOUN
crl-14326	144	12	in	in	ADP
crl-14326	144	13	the	the	DET
crl-14326	144	14	following	follow	VERB
crl-14326	144	15	section	section	NOUN
crl-14326	144	16	on	on	ADP
crl-14326	144	17	pilot	pilot	NOUN
crl-14326	144	18	testing	testing	NOUN
crl-14326	144	19	.	.	PUNCT
crl-14326	145	1	utilization	utilization	NOUN
crl-14326	145	2	of	of	ADP
crl-14326	145	3	the	the	DET
crl-14326	145	4	natural	natural	ADJ
crl-14326	145	5	setting	setting	NOUN
crl-14326	145	6	shavit	shavit	NOUN
crl-14326	145	7	says	say	VERB
crl-14326	145	8	:	:	PUNCT
crl-14326	145	9	qualitative	qualitative	ADJ
crl-14326	145	10	research	research	NOUN
crl-14326	145	11	has	have	VERB
crl-14326	145	12	the	the	DET
crl-14326	145	13	natural	natural	ADJ
crl-14326	145	14	setting	setting	NOUN
crl-14326	145	15	as	as	ADP
crl-14326	145	16	the	the	DET
crl-14326	145	17	direct	direct	ADJ
crl-14326	145	18	source	source	NOUN
crl-14326	145	19	of	of	ADP
crl-14326	145	20	data	datum	NOUN
crl-14326	145	21	....	....	PUNCT
crl-14326	146	1	reference	reference	NOUN
crl-14326	146	2	service	service	NOUN
crl-14326	146	3	can	can	AUX
crl-14326	146	4	best	well	ADV
crl-14326	146	5	be	be	AUX
crl-14326	146	6	understood	understand	VERB
crl-14326	146	7	when	when	SCONJ
crl-14326	146	8	it	it	PRON
crl-14326	146	9	is	be	AUX
crl-14326	146	10	observed	observe	VERB
crl-14326	146	11	in	in	ADP
crl-14326	146	12	the	the	DET
crl-14326	146	13	setting	setting	NOUN
crl-14326	146	14	in	in	ADP
crl-14326	146	15	which	which	PRON
crl-14326	146	16	it	it	PRON
crl-14326	146	17	occurs	occur	VERB
crl-14326	146	18	.	.	PUNCT
crl-14326	147	1	46	46	NUM
crl-14326	147	2	in	in	ADP
crl-14326	147	3	the	the	DET
crl-14326	147	4	natural	natural	ADJ
crl-14326	147	5	setting	setting	NOUN
crl-14326	147	6	,	,	PUNCT
crl-14326	147	7	patron	patron	ADJ
crl-14326	147	8	input	input	NOUN
crl-14326	147	9	is	be	AUX
crl-14326	147	10	an	an	DET
crl-14326	147	11	essential	essential	ADJ
crl-14326	147	12	dimension	dimension	NOUN
crl-14326	147	13	of	of	ADP
crl-14326	147	14	evaluation	evaluation	NOUN
crl-14326	147	15	of	of	ADP
crl-14326	147	16	reference	reference	NOUN
crl-14326	147	17	service	service	NOUN
crl-14326	147	18	.	.	PUNCT
crl-14326	148	1	cronin	cronin	PROPN
crl-14326	148	2	and	and	CCONJ
crl-14326	148	3	others	other	NOUN
crl-14326	148	4	support	support	VERB
crl-14326	148	5	this	this	DET
crl-14326	148	6	conclusion	conclusion	NOUN
crl-14326	148	7	:	:	PUNCT
crl-14326	148	8	it	it	PRON
crl-14326	148	9	would	would	AUX
crl-14326	148	10	only	only	ADV
crl-14326	148	11	be	be	AUX
crl-14326	148	12	possible	possible	ADJ
crl-14326	148	13	to	to	PART
crl-14326	148	14	carry	carry	VERB
crl-14326	148	15	out	out	ADP
crl-14326	148	16	a	a	DET
crl-14326	148	17	proper	proper	ADJ
crl-14326	148	18	evaluation	evaluation	NOUN
crl-14326	148	19	exercise	exercise	NOUN
crl-14326	148	20	by	by	ADP
crl-14326	148	21	enlisting	enlist	VERB
crl-14326	148	22	the	the	DET
crl-14326	148	23	cooperation	cooperation	NOUN
crl-14326	148	24	of	of	ADP
crl-14326	148	25	the	the	DET
crl-14326	148	26	user	user	NOUN
crl-14326	148	27	.	.	PUNCT
crl-14326	148	28	.	.	PUNCT
crl-14326	148	29	.	.	PUNCT
crl-14326	149	1	.	.	PUNCT
crl-14326	150	1	few	few	ADJ
crl-14326	150	2	evaluation	evaluation	NOUN
crl-14326	150	3	studies	study	NOUN
crl-14326	150	4	can	can	AUX
crl-14326	150	5	be	be	AUX
crl-14326	150	6	conducted	conduct	VERB
crl-14326	150	7	without	without	ADP
crl-14326	150	8	...	...	PUNCT
crl-14326	150	9	the	the	DET
crl-14326	150	10	views	view	NOUN
crl-14326	150	11	and	and	CCONJ
crl-14326	150	12	requirements	requirement	NOUN
crl-14326	150	13	of	of	ADP
crl-14326	150	14	the	the	DET
crl-14326	150	15	end	end	NOUN
crl-14326	150	16	user	user	NOUN
crl-14326	150	17	being	be	AUX
crl-14326	150	18	taken	take	VERB
crl-14326	150	19	into	into	ADP
crl-14326	150	20	account.47	account.47	PROPN
crl-14326	150	21	however	however	ADV
crl-14326	150	22	,	,	PUNCT
crl-14326	150	23	discussions	discussion	NOUN
crl-14326	150	24	such	such	ADJ
crl-14326	150	25	as	as	ADP
crl-14326	150	26	those	those	PRON
crl-14326	150	27	between	between	ADP
crl-14326	150	28	cooper48	cooper48	NOUN
crl-14326	150	29	and	and	CCONJ
crl-14326	150	30	soergel49	soergel49	NOUN
crl-14326	150	31	argue	argue	VERB
crl-14326	150	32	the	the	DET
crl-14326	150	33	issue	issue	NOUN
crl-14326	150	34	of	of	ADP
crl-14326	150	35	whether	whether	SCONJ
crl-14326	150	36	patron	patron	ADJ
crl-14326	150	37	judgment	judgment	NOUN
crl-14326	150	38	of	of	ADP
crl-14326	150	39	success	success	NOUN
crl-14326	150	40	is	be	AUX
crl-14326	150	41	sufficient	sufficient	ADJ
crl-14326	150	42	,	,	PUNCT
crl-14326	150	43	in	in	ADV
crl-14326	150	44	and	and	CCONJ
crl-14326	150	45	of	of	ADP
crl-14326	150	46	itself	itself	PRON
crl-14326	150	47	,	,	PUNCT
crl-14326	150	48	as	as	ADP
crl-14326	150	49	the	the	DET
crl-14326	150	50	criterion	criterion	NOUN
crl-14326	150	51	for	for	ADP
crl-14326	150	52	success	success	NOUN
crl-14326	150	53	.	.	PUNCT
crl-14326	151	1	one	one	NUM
crl-14326	151	2	argument	argument	NOUN
crl-14326	151	3	given	give	VERB
crl-14326	151	4	against	against	ADP
crl-14326	151	5	use	use	NOUN
crl-14326	151	6	of	of	ADP
crl-14326	151	7	the	the	DET
crl-14326	151	8	patron	patron	NOUN
crl-14326	151	9	's	's	PART
crl-14326	151	10	report	report	NOUN
crl-14326	151	11	of	of	ADP
crl-14326	151	12	success	success	NOUN
crl-14326	151	13	is	be	AUX
crl-14326	151	14	that	that	SCONJ
crl-14326	151	15	it	it	PRON
crl-14326	151	16	often	often	ADV
crl-14326	151	17	does	do	AUX
crl-14326	151	18	n't	not	PART
crl-14326	151	19	represent	represent	VERB
crl-14326	151	20	a	a	DET
crl-14326	151	21	judgment	judgment	NOUN
crl-14326	151	22	of	of	ADP
crl-14326	151	23	the	the	DET
crl-14326	151	24	best	good	ADJ
crl-14326	151	25	possible	possible	ADJ
crl-14326	151	26	information	information	NOUN
crl-14326	151	27	or	or	CCONJ
crl-14326	151	28	material	material	NOUN
crl-14326	151	29	that	that	PRON
crl-14326	151	30	could	could	AUX
crl-14326	151	31	have	have	AUX
crl-14326	151	32	been	be	AUX
crl-14326	151	33	provided	provide	VERB
crl-14326	151	34	,	,	PUNCT
crl-14326	151	35	as	as	SCONJ
crl-14326	151	36	judged	judge	VERB
crl-14326	151	37	against	against	ADP
crl-14326	151	38	an	an	DET
crl-14326	151	39	external	external	ADJ
crl-14326	151	40	criterion	criterion	NOUN
crl-14326	151	41	of	of	ADP
crl-14326	151	42	quality	quality	NOUN
crl-14326	151	43	.	.	PUNCT
crl-14326	152	1	we	we	PRON
crl-14326	152	2	believe	believe	VERB
crl-14326	152	3	this	this	PRON
crl-14326	152	4	to	to	PART
crl-14326	152	5	be	be	AUX
crl-14326	152	6	true	true	ADJ
crl-14326	152	7	,	,	PUNCT
crl-14326	152	8	and	and	CCONJ
crl-14326	152	9	this	this	DET
crl-14326	152	10	dimension	dimension	NOUN
crl-14326	152	11	of	of	ADP
crl-14326	152	12	reference	reference	NOUN
crl-14326	152	13	evaluation	evaluation	NOUN
crl-14326	152	14	must	must	AUX
crl-14326	152	15	be	be	AUX
crl-14326	152	16	left	leave	VERB
crl-14326	152	17	to	to	PART
crl-14326	152	18	expert	expert	VERB
crl-14326	152	19	peer	peer	NOUN
crl-14326	152	20	review	review	NOUN
crl-14326	152	21	.	.	PUNCT
crl-14326	153	1	on	on	ADP
crl-14326	153	2	the	the	DET
crl-14326	153	3	other	other	ADJ
crl-14326	153	4	hand	hand	NOUN
crl-14326	153	5	,	,	PUNCT
crl-14326	153	6	patrons	patron	NOUN
crl-14326	153	7	judge	judge	VERB
crl-14326	153	8	the	the	DET
crl-14326	153	9	success	success	NOUN
crl-14326	153	10	and	and	CCONJ
crl-14326	153	11	satisfactoriness	satisfactoriness	NOUN
crl-14326	153	12	of	of	ADP
crl-14326	153	13	the	the	DET
crl-14326	153	14	information	information	NOUN
crl-14326	153	15	or	or	CCONJ
crl-14326	153	16	material	material	NOUN
crl-14326	153	17	on	on	ADP
crl-14326	153	18	how	how	SCONJ
crl-14326	153	19	well	well	ADV
crl-14326	153	20	these	these	PRON
crl-14326	153	21	meet	meet	VERB
crl-14326	153	22	their	their	PRON
crl-14326	153	23	own	own	ADJ
crl-14326	153	24	complex	complex	ADJ
crl-14326	153	25	pattern	pattern	NOUN
crl-14326	153	26	of	of	ADP
crl-14326	153	27	internal	internal	ADJ
crl-14326	153	28	and	and	CCONJ
crl-14326	153	29	external	external	ADJ
crl-14326	153	30	needs	need	NOUN
crl-14326	153	31	,	,	PUNCT
crl-14326	153	32	purposes	purpose	NOUN
crl-14326	153	33	,	,	PUNCT
crl-14326	153	34	and	and	CCONJ
crl-14326	153	35	states	state	NOUN
crl-14326	153	36	of	of	ADP
crl-14326	153	37	knowledge	knowledge	NOUN
crl-14326	153	38	.	.	PUNCT
crl-14326	154	1	the	the	DET
crl-14326	154	2	work	work	NOUN
crl-14326	154	3	of	of	ADP
crl-14326	154	4	cuadra	cuadra	PROPN
crl-14326	154	5	and	and	CCONJ
crl-14326	154	6	kat320	kat320	PROPN
crl-14326	154	7	college	college	PROPN
crl-14326	154	8	&	&	CCONJ
crl-14326	154	9	research	research	PROPN
crl-14326	154	10	libraries	library	NOUN
crl-14326	154	11	ter	ter	NOUN
crl-14326	154	12	illustrates	illustrate	VERB
crl-14326	154	13	this	this	PRON
crl-14326	154	14	in	in	ADP
crl-14326	154	15	demonstrating	demonstrate	VERB
crl-14326	154	16	that	that	SCONJ
crl-14326	154	17	the	the	DET
crl-14326	154	18	patron	patron	NOUN
crl-14326	154	19	's	's	PART
crl-14326	154	20	purpose	purpose	NOUN
crl-14326	154	21	or	or	CCONJ
crl-14326	154	22	intended	intend	VERB
crl-14326	154	23	use	use	NOUN
crl-14326	154	24	for	for	ADP
crl-14326	154	25	information	information	NOUN
crl-14326	154	26	strongly	strongly	ADV
crl-14326	154	27	influences	influence	VERB
crl-14326	154	28	his	his	PRON
crl-14326	154	29	or	or	CCONJ
crl-14326	154	30	her	her	PRON
crl-14326	154	31	judgment	judgment	NOUN
crl-14326	154	32	of	of	ADP
crl-14326	154	33	relevance	relevance	NOUN
crl-14326	154	34	,	,	PUNCT
crl-14326	154	35	as	as	ADP
crl-14326	154	36	,	,	PUNCT
crl-14326	154	37	for	for	ADP
crl-14326	154	38	example	example	NOUN
crl-14326	154	39	,	,	PUNCT
crl-14326	154	40	self	self	NOUN
crl-14326	154	41	-	-	PUNCT
crl-14326	154	42	generated	generate	VERB
crl-14326	154	43	needs	need	NOUN
crl-14326	154	44	for	for	ADP
crl-14326	154	45	certain	certain	ADJ
crl-14326	154	46	materials	material	NOUN
crl-14326	154	47	,	,	PUNCT
crl-14326	154	48	following	follow	VERB
crl-14326	154	49	someone	someone	PRON
crl-14326	154	50	else	else	ADV
crl-14326	154	51	's	's	PART
crl-14326	154	52	instructions	instruction	NOUN
crl-14326	154	53	,	,	PUNCT
crl-14326	154	54	prejudices	prejudice	NOUN
crl-14326	154	55	against	against	ADP
crl-14326	154	56	certain	certain	ADJ
crl-14326	154	57	sources	source	NOUN
crl-14326	154	58	or	or	CCONJ
crl-14326	154	59	types	type	NOUN
crl-14326	154	60	of	of	ADP
crl-14326	154	61	materials	material	NOUN
crl-14326	154	62	or	or	CCONJ
crl-14326	154	63	against	against	ADP
crl-14326	154	64	certain	certain	ADJ
crl-14326	154	65	styles	style	NOUN
crl-14326	154	66	of	of	ADP
crl-14326	154	67	presentations	presentation	NOUN
crl-14326	154	68	,	,	PUNCT
crl-14326	154	69	and	and	CCONJ
crl-14326	154	70	certain	certain	ADJ
crl-14326	154	71	knowledge	knowledge	NOUN
crl-14326	154	72	or	or	CCONJ
crl-14326	154	73	lack	lack	NOUN
crl-14326	154	74	of	of	ADP
crl-14326	154	75	knowledge	knowledge	NOUN
crl-14326	154	76	that	that	PRON
crl-14326	154	77	distorts	distort	VERB
crl-14326	154	78	the	the	DET
crl-14326	154	79	interpretation	interpretation	NOUN
crl-14326	154	80	of	of	ADP
crl-14326	154	81	certain	certain	ADJ
crl-14326	154	82	kinds	kind	NOUN
crl-14326	154	83	of	of	ADP
crl-14326	154	84	material	material	NOUN
crl-14326	154	85	.	.	PUNCT
crl-14326	155	1	50	50	NUM
crl-14326	155	2	this	this	PRON
crl-14326	155	3	suggests	suggest	VERB
crl-14326	155	4	that	that	SCONJ
crl-14326	155	5	unless	unless	SCONJ
crl-14326	155	6	we	we	PRON
crl-14326	155	7	fully	fully	ADV
crl-14326	155	8	understand	understand	VERB
crl-14326	155	9	the	the	DET
crl-14326	155	10	patron	patron	NOUN
crl-14326	155	11	's	's	PART
crl-14326	155	12	state	state	NOUN
crl-14326	155	13	of	of	ADP
crl-14326	155	14	knowledge	knowledge	NOUN
crl-14326	155	15	,	,	PUNCT
crl-14326	155	16	purpose	purpose	NOUN
crl-14326	155	17	,	,	PUNCT
crl-14326	155	18	and	and	CCONJ
crl-14326	155	19	intended	intend	VERB
crl-14326	155	20	use	use	NOUN
crl-14326	155	21	for	for	ADP
crl-14326	155	22	information	information	NOUN
crl-14326	155	23	,	,	PUNCT
crl-14326	155	24	we	we	PRON
crl-14326	155	25	can	can	AUX
crl-14326	155	26	not	not	PART
crl-14326	155	27	adequately	adequately	ADV
crl-14326	155	28	judge	judge	VERB
crl-14326	155	29	how	how	SCONJ
crl-14326	155	30	successfully	successfully	ADV
crl-14326	155	31	his	his	PRON
crl-14326	155	32	or	or	CCONJ
crl-14326	155	33	her	her	PRON
crl-14326	155	34	needs	need	NOUN
crl-14326	155	35	have	have	AUX
crl-14326	155	36	been	be	AUX
crl-14326	155	37	met	meet	VERB
crl-14326	155	38	.	.	PUNCT
crl-14326	156	1	the	the	DET
crl-14326	156	2	patron	patron	NOUN
crl-14326	156	3	is	be	AUX
crl-14326	156	4	the	the	DET
crl-14326	156	5	only	only	ADJ
crl-14326	156	6	one	one	NUM
crl-14326	156	7	in	in	ADP
crl-14326	156	8	a	a	DET
crl-14326	156	9	position	position	NOUN
crl-14326	156	10	to	to	PART
crl-14326	156	11	know	know	VERB
crl-14326	156	12	his	his	PRON
crl-14326	156	13	or	or	CCONJ
crl-14326	156	14	her	her	PRON
crl-14326	156	15	own	own	ADJ
crl-14326	156	16	complex	complex	ADJ
crl-14326	156	17	pattern	pattern	NOUN
crl-14326	156	18	of	of	ADP
crl-14326	156	19	needs	need	NOUN
crl-14326	156	20	,	,	PUNCT
crl-14326	156	21	motivations	motivation	NOUN
crl-14326	156	22	,	,	PUNCT
crl-14326	156	23	abilities	ability	NOUN
crl-14326	156	24	,	,	PUNCT
crl-14326	156	25	and	and	CCONJ
crl-14326	156	26	situational	situational	ADJ
crl-14326	156	27	constraints	constraint	NOUN
crl-14326	156	28	,	,	PUNCT
crl-14326	156	29	many	many	ADJ
crl-14326	156	30	of	of	ADP
crl-14326	156	31	which	which	PRON
crl-14326	156	32	are	be	AUX
crl-14326	156	33	not	not	PART
crl-14326	156	34	expressed	express	VERB
crl-14326	156	35	and	and	CCONJ
crl-14326	156	36	can	can	AUX
crl-14326	156	37	never	never	ADV
crl-14326	156	38	be	be	AUX
crl-14326	156	39	grasped	grasp	VERB
crl-14326	156	40	in	in	ADP
crl-14326	156	41	their	their	PRON
crl-14326	156	42	entirety	entirety	NOUN
crl-14326	156	43	by	by	ADP
crl-14326	156	44	the	the	DET
crl-14326	156	45	reference	reference	NOUN
crl-14326	156	46	librarian	librarian	NOUN
crl-14326	156	47	or	or	CCONJ
crl-14326	156	48	intermediary	intermediary	NOUN
crl-14326	156	49	.	.	PUNCT
crl-14326	157	1	tagliacozzo	tagliacozzo	NOUN
crl-14326	157	2	emphasizes	emphasize	VERB
crl-14326	157	3	the	the	DET
crl-14326	157	4	need	need	NOUN
crl-14326	157	5	for	for	ADP
crl-14326	157	6	patron	patron	ADJ
crl-14326	157	7	judgment	judgment	NOUN
crl-14326	157	8	of	of	ADP
crl-14326	157	9	outcomes	outcome	NOUN
crl-14326	157	10	when	when	SCONJ
crl-14326	157	11	she	she	PRON
crl-14326	157	12	notes	note	VERB
crl-14326	157	13	,	,	PUNCT
crl-14326	157	14	"	"	PUNCT
crl-14326	157	15	perhaps	perhaps	ADV
crl-14326	157	16	we	we	PRON
crl-14326	157	17	will	will	AUX
crl-14326	157	18	never	never	ADV
crl-14326	157	19	be	be	AUX
crl-14326	157	20	able	able	ADJ
crl-14326	157	21	to	to	PART
crl-14326	157	22	determine	determine	VERB
crl-14326	157	23	what	what	PRON
crl-14326	157	24	the	the	DET
crl-14326	157	25	real	real	ADJ
crl-14326	157	26	information	information	NOUN
crl-14326	157	27	needs	need	NOUN
crl-14326	157	28	of	of	ADP
crl-14326	157	29	the	the	DET
crl-14326	157	30	users	user	NOUN
crl-14326	157	31	are	be	AUX
crl-14326	157	32	and	and	CCONJ
crl-14326	157	33	should	should	AUX
crl-14326	157	34	therefore	therefore	ADV
crl-14326	157	35	content	content	VERB
crl-14326	157	36	ourselves	ourselves	PRON
crl-14326	157	37	with	with	ADP
crl-14326	157	38	what	what	PRON
crl-14326	157	39	the	the	DET
crl-14326	157	40	users	user	NOUN
crl-14326	157	41	believe	believe	VERB
crl-14326	157	42	-	-	PUNCT
crl-14326	157	43	and	and	CCONJ
crl-14326	157	44	tell	tell	VERB
crl-14326	157	45	us	we	PRON
crl-14326	157	46	-	-	PUNCT
crl-14326	157	47	that	that	SCONJ
crl-14326	157	48	they	they	PRON
crl-14326	157	49	are	be	AUX
crl-14326	157	50	.	.	PUNCT
crl-14326	158	1	,	,	PUNCT
crl-14326	158	2	51	51	NUM
crl-14326	158	3	unless	unless	SCONJ
crl-14326	158	4	we	we	PRON
crl-14326	158	5	are	be	AUX
crl-14326	158	6	unfailingly	unfailingly	ADV
crl-14326	158	7	expert	expert	ADJ
crl-14326	158	8	at	at	ADP
crl-14326	158	9	interviewing	interview	VERB
crl-14326	158	10	and	and	CCONJ
crl-14326	158	11	have	have	VERB
crl-14326	158	12	limitless	limitless	ADJ
crl-14326	158	13	time	time	NOUN
crl-14326	158	14	at	at	ADP
crl-14326	158	15	our	our	PRON
crl-14326	158	16	disposal	disposal	NOUN
crl-14326	158	17	,	,	PUNCT
crl-14326	158	18	we	we	PRON
crl-14326	158	19	may	may	AUX
crl-14326	158	20	miss	miss	VERB
crl-14326	158	21	some	some	DET
crl-14326	158	22	key	key	ADJ
crl-14326	158	23	aspect	aspect	NOUN
crl-14326	158	24	or	or	CCONJ
crl-14326	158	25	·	·	PUNCT
crl-14326	158	26	fact	fact	NOUN
crl-14326	158	27	that	that	PRON
crl-14326	158	28	renders	render	VERB
crl-14326	158	29	our	our	PRON
crl-14326	158	30	interpretation	interpretation	NOUN
crl-14326	158	31	of	of	ADP
crl-14326	158	32	need	need	VERB
crl-14326	158	33	wrong	wrong	ADJ
crl-14326	158	34	.	.	PUNCT
crl-14326	159	1	if	if	SCONJ
crl-14326	159	2	the	the	DET
crl-14326	159	3	patron	patron	NOUN
crl-14326	159	4	appears	appear	VERB
crl-14326	159	5	to	to	PART
crl-14326	159	6	be	be	AUX
crl-14326	159	7	dissatisfied	dissatisfied	ADJ
crl-14326	159	8	with	with	ADP
crl-14326	159	9	good	good	ADJ
crl-14326	159	10	material	material	NOUN
crl-14326	159	11	or	or	CCONJ
crl-14326	159	12	is	be	AUX
crl-14326	159	13	satisfied	satisfied	ADJ
crl-14326	159	14	with	with	ADP
crl-14326	159	15	scanty	scanty	ADJ
crl-14326	159	16	material	material	NOUN
crl-14326	159	17	it	it	PRON
crl-14326	159	18	is	be	AUX
crl-14326	159	19	just	just	ADV
crl-14326	159	20	as	as	ADV
crl-14326	159	21	likely	likely	ADJ
crl-14326	159	22	that	that	SCONJ
crl-14326	159	23	we	we	PRON
crl-14326	159	24	have	have	AUX
crl-14326	159	25	not	not	PART
crl-14326	159	26	uncovered	uncover	VERB
crl-14326	159	27	some	some	DET
crl-14326	159	28	key	key	ADJ
crl-14326	159	29	constraint	constraint	NOUN
crl-14326	159	30	or	or	CCONJ
crl-14326	159	31	requirement	requirement	NOUN
crl-14326	159	32	as	as	SCONJ
crl-14326	159	33	that	that	SCONJ
crl-14326	159	34	this	this	DET
crl-14326	159	35	response	response	NOUN
crl-14326	159	36	is	be	AUX
crl-14326	159	37	due	due	ADJ
crl-14326	159	38	to	to	ADP
crl-14326	159	39	the	the	DET
crl-14326	159	40	patron	patron	NOUN
crl-14326	159	41	's	's	PART
crl-14326	159	42	inability	inability	NOUN
crl-14326	159	43	to	to	PART
crl-14326	159	44	judge	judge	VERB
crl-14326	159	45	information	information	NOUN
crl-14326	159	46	critically	critically	ADV
crl-14326	159	47	.	.	PUNCT
crl-14326	160	1	52	52	NUM
crl-14326	160	2	others	other	NOUN
crl-14326	160	3	have	have	AUX
crl-14326	160	4	,	,	PUNCT
crl-14326	160	5	in	in	ADP
crl-14326	160	6	fact	fact	NOUN
crl-14326	160	7	,	,	PUNCT
crl-14326	160	8	advocated	advocate	VERB
crl-14326	160	9	or	or	CCONJ
crl-14326	160	10	used	use	VERB
crl-14326	160	11	a	a	DET
crl-14326	160	12	measure	measure	NOUN
crl-14326	160	13	of	of	ADP
crl-14326	160	14	user	user	NOUN
crl-14326	160	15	satisfaction	satisfaction	NOUN
crl-14326	160	16	.	.	PUNCT
crl-14326	161	1	these	these	PRON
crl-14326	161	2	include	include	VERB
crl-14326	161	3	pritchard	pritchard	NOUN
crl-14326	161	4	,	,	PUNCT
crl-14326	161	5	auckland	auckland	PROPN
crl-14326	161	6	,	,	PUNCT
crl-14326	161	7	and	and	CCONJ
crl-14326	161	8	castens	casten	NOUN
crl-14326	161	9	,	,	PUNCT
crl-14326	161	10	53	53	NUM
crl-14326	161	11	and	and	CCONJ
crl-14326	161	12	rzasa	rzasa	PROPN
crl-14326	161	13	and	and	CCONJ
crl-14326	161	14	baker	baker	PROPN
crl-14326	161	15	,	,	PUNCT
crl-14326	161	16	54	54	NUM
crl-14326	161	17	who	who	PRON
crl-14326	161	18	considered	consider	VERB
crl-14326	161	19	user	user	NOUN
crl-14326	161	20	satisfaction	satisfaction	NOUN
crl-14326	161	21	one	one	NUM
crl-14326	161	22	component	component	NOUN
crl-14326	161	23	of	of	ADP
crl-14326	161	24	effectiveness	effectiveness	NOUN
crl-14326	161	25	.	.	PUNCT
crl-14326	162	1	lancaster	lancaster	NOUN
crl-14326	162	2	defines	define	NOUN
crl-14326	162	3	effectiveness	effectiveness	NOUN
crl-14326	162	4	as	as	ADP
crl-14326	162	5	''	''	PUNCT
crl-14326	162	6	to	to	PART
crl-14326	162	7	what	what	DET
crl-14326	162	8	extent	extent	NOUN
crl-14326	162	9	a	a	DET
crl-14326	162	10	service	service	NOUN
crl-14326	162	11	satisfies	satisfy	VERB
crl-14326	162	12	its	its	PRON
crl-14326	162	13	user	user	NOUN
crl-14326	162	14	'	'	PART
crl-14326	162	15	s	s	PART
crl-14326	162	16	demands	demand	NOUN
crl-14326	162	17	.	.	PUNCT
crl-14326	163	1	"	"	PUNCT
crl-14326	164	1	55	55	NUM
crl-14326	164	2	the	the	DET
crl-14326	164	3	consortium	consortium	NOUN
crl-14326	164	4	for	for	ADP
crl-14326	164	5	public	public	ADJ
crl-14326	164	6	library	library	NOUN
crl-14326	164	7	innovation	innovation	NOUN
crl-14326	164	8	also	also	ADV
crl-14326	164	9	includes	include	VERB
crl-14326	164	10	user	user	NOUN
crl-14326	164	11	satisfaction	satisfaction	NOUN
crl-14326	164	12	as	as	ADP
crl-14326	164	13	a	a	DET
crl-14326	164	14	measure	measure	NOUN
crl-14326	164	15	of	of	ADP
crl-14326	164	16	effectiveness56	effectiveness56	NOUN
crl-14326	164	17	as	as	SCONJ
crl-14326	164	18	did	do	AUX
crl-14326	164	19	strong57	strong57	VERB
crl-14326	164	20	in	in	ADP
crl-14326	164	21	his	his	PRON
crl-14326	164	22	study	study	NOUN
crl-14326	164	23	.	.	PUNCT
crl-14326	165	1	rzasa	rzasa	PROPN
crl-14326	165	2	and	and	CCONJ
crl-14326	165	3	baker	baker	PROPN
crl-14326	165	4	note	note	VERB
crl-14326	165	5	that	that	SCONJ
crl-14326	165	6	''	''	PUNCT
crl-14326	165	7	the	the	DET
crl-14326	165	8	conclusion	conclusion	NOUN
crl-14326	165	9	can	can	AUX
crl-14326	165	10	_	_	PRON
crl-14326	165	11	be	be	AUX
crl-14326	165	12	drawn	draw	VERB
crl-14326	165	13	that	that	SCONJ
crl-14326	165	14	a	a	DET
crl-14326	165	15	measure	measure	NOUN
crl-14326	165	16	of	of	ADP
crl-14326	165	17	effectiveness	effectiveness	NOUN
crl-14326	165	18	july	july	PROPN
crl-14326	165	19	1987	1987	NUM
crl-14326	165	20	must	must	AUX
crl-14326	165	21	adequately	adequately	ADV
crl-14326	165	22	reflect	reflect	VERB
crl-14326	165	23	satisfaction	satisfaction	NOUN
crl-14326	165	24	of	of	ADP
crl-14326	165	25	user	user	NOUN
crl-14326	165	26	needs	need	NOUN
crl-14326	165	27	.	.	PUNCT
crl-14326	165	28	"	"	PUNCT
crl-14326	166	1	58	58	NUM
crl-14326	166	2	multidimensional	multidimensional	ADJ
crl-14326	166	3	nature	nature	NOUN
crl-14326	166	4	of	of	ADP
crl-14326	166	5	the	the	DET
crl-14326	166	6	reference	reference	NOUN
crl-14326	166	7	process	process	NOUN
crl-14326	166	8	the	the	DET
crl-14326	166	9	reference	reference	NOUN
crl-14326	166	10	process	process	NOUN
crl-14326	166	11	is	be	AUX
crl-14326	166	12	complex	complex	ADJ
crl-14326	166	13	,	,	PUNCT
crl-14326	166	14	consisting	consist	VERB
crl-14326	166	15	of	of	ADP
crl-14326	166	16	a	a	DET
crl-14326	166	17	considerable	considerable	ADJ
crl-14326	166	18	number	number	NOUN
crl-14326	166	19	of	of	ADP
crl-14326	166	20	input	input	NOUN
crl-14326	166	21	,	,	PUNCT
crl-14326	166	22	process	process	NOUN
crl-14326	166	23	,	,	PUNCT
crl-14326	166	24	and	and	CCONJ
crl-14326	166	25	outcome	outcome	NOUN
crl-14326	166	26	factors	factor	NOUN
crl-14326	166	27	.	.	PUNCT
crl-14326	167	1	reference	reference	NOUN
crl-14326	167	2	experts	expert	NOUN
crl-14326	167	3	stress	stress	VERB
crl-14326	167	4	the	the	DET
crl-14326	167	5	need	need	NOUN
crl-14326	167	6	to	to	PART
crl-14326	167	7	take	take	VERB
crl-14326	167	8	these	these	DET
crl-14326	167	9	multiple	multiple	ADJ
crl-14326	167	10	factors	factor	NOUN
crl-14326	167	11	into	into	ADP
crl-14326	167	12	account	account	NOUN
crl-14326	167	13	.	.	PUNCT
crl-14326	168	1	for	for	ADP
crl-14326	168	2	example	example	NOUN
crl-14326	168	3	,	,	PUNCT
crl-14326	168	4	the	the	DET
crl-14326	168	5	interview	interview	NOUN
crl-14326	168	6	process	process	NOUN
crl-14326	168	7	alone	alone	ADV
crl-14326	168	8	is	be	AUX
crl-14326	168	9	recognized	recognize	VERB
crl-14326	168	10	in	in	ADP
crl-14326	168	11	other	other	ADJ
crl-14326	168	12	disciplines	discipline	NOUN
crl-14326	168	13	as	as	ADP
crl-14326	168	14	extremely	extremely	ADV
crl-14326	168	15	complex	complex	ADJ
crl-14326	168	16	.	.	PUNCT
crl-14326	169	1	pittenger	pittenger	PROPN
crl-14326	169	2	,	,	PUNCT
crl-14326	169	3	hockett	hockett	PROPN
crl-14326	169	4	,	,	PUNCT
crl-14326	169	5	and	and	CCONJ
crl-14326	169	6	danehy	danehy	NOUN
crl-14326	169	7	devote	devote	VERB
crl-14326	169	8	81	81	NUM
crl-14326	169	9	pages	page	NOUN
crl-14326	169	10	of	of	ADP
crl-14326	169	11	text	text	NOUN
crl-14326	169	12	to	to	ADP
crl-14326	169	13	analysis	analysis	NOUN
crl-14326	169	14	of	of	ADP
crl-14326	169	15	only	only	ADV
crl-14326	169	16	the	the	DET
crl-14326	169	17	first	first	ADJ
crl-14326	169	18	five	five	NUM
crl-14326	169	19	minutes	minute	NOUN
crl-14326	169	20	of	of	ADP
crl-14326	169	21	the	the	DET
crl-14326	169	22	therapeutic	therapeutic	ADJ
crl-14326	169	23	interview	interview	NOUN
crl-14326	169	24	.	.	PUNCT
crl-14326	170	1	59	59	NUM
crl-14326	170	2	taylor	taylor	PROPN
crl-14326	170	3	underscores	underscore	VERB
crl-14326	170	4	this	this	PRON
crl-14326	170	5	by	by	ADP
crl-14326	170	6	noting	note	VERB
crl-14326	170	7	that	that	SCONJ
crl-14326	170	8	the	the	DET
crl-14326	170	9	reference	reference	NOUN
crl-14326	170	10	interview	interview	NOUN
crl-14326	170	11	is	be	AUX
crl-14326	170	12	one	one	NUM
crl-14326	170	13	of	of	ADP
crl-14326	170	14	the	the	DET
crl-14326	170	15	most	most	ADV
crl-14326	170	16	complex	complex	ADJ
crl-14326	170	17	acts	act	NOUN
crl-14326	170	18	of	of	ADP
crl-14326	170	19	human	human	ADJ
crl-14326	170	20	communication	communication	NOUN
crl-14326	170	21	for	for	ADP
crl-14326	170	22	''	''	PUNCT
crl-14326	170	23	in	in	ADP
crl-14326	170	24	this	this	DET
crl-14326	170	25	act	act	NOUN
crl-14326	170	26	,	,	PUNCT
crl-14326	170	27	one	one	NUM
crl-14326	170	28	person	person	NOUN
crl-14326	170	29	tries	try	VERB
crl-14326	170	30	to	to	PART
crl-14326	170	31	describe	describe	VERB
crl-14326	170	32	for	for	ADP
crl-14326	170	33	another	another	DET
crl-14326	170	34	person	person	NOUN
crl-14326	170	35	,	,	PUNCT
crl-14326	170	36	not	not	PART
crl-14326	170	37	something	something	PRON
crl-14326	170	38	he	he	PRON
crl-14326	170	39	knows	know	VERB
crl-14326	170	40	,	,	PUNCT
crl-14326	170	41	but	but	CCONJ
crl-14326	170	42	rather	rather	ADV
crl-14326	170	43	something	something	PRON
crl-14326	170	44	he	he	PRON
crl-14326	170	45	does	do	AUX
crl-14326	170	46	not	not	PART
crl-14326	170	47	know	know	VERB
crl-14326	170	48	.	.	PUNCT
crl-14326	170	49	'	'	PUNCT
crl-14326	170	50	'	'	PUNCT
crl-14326	171	1	60	60	NUM
crl-14326	171	2	as	as	ADP
crl-14326	171	3	for	for	ADP
crl-14326	171	4	the	the	DET
crl-14326	171	5	complexity	complexity	NOUN
crl-14326	171	6	of	of	ADP
crl-14326	171	7	the	the	DET
crl-14326	171	8	process	process	NOUN
crl-14326	171	9	overall	overall	ADV
crl-14326	171	10	,	,	PUNCT
crl-14326	171	11	lancaster	lancaster	NOUN
crl-14326	171	12	identifies	identify	VERB
crl-14326	171	13	at	at	ADV
crl-14326	171	14	least	least	ADJ
crl-14326	171	15	55	55	NUM
crl-14326	171	16	factors	factor	NOUN
crl-14326	171	17	61	61	NUM
crl-14326	171	18	and	and	CCONJ
crl-14326	171	19	s.	s.	PROPN
crl-14326	171	20	d.	d.	PROPN
crl-14326	171	21	neill	neill	PROPN
crl-14326	171	22	identifies	identify	VERB
crl-14326	171	23	some	some	DET
crl-14326	171	24	66	66	NUM
crl-14326	171	25	factors	factor	NOUN
crl-14326	171	26	that	that	PRON
crl-14326	171	27	may	may	AUX
crl-14326	171	28	play	play	VERB
crl-14326	171	29	a	a	DET
crl-14326	171	30	part	part	NOUN
crl-14326	171	31	in	in	ADP
crl-14326	171	32	the	the	DET
crl-14326	171	33	reference	reference	NOUN
crl-14326	171	34	process	process	NOUN
crl-14326	171	35	at	at	ADP
crl-14326	171	36	one	one	NUM
crl-14326	171	37	time	time	NOUN
crl-14326	171	38	or	or	CCONJ
crl-14326	171	39	another	another	PRON
crl-14326	171	40	.	.	PUNCT
crl-14326	172	1	62	62	NUM
crl-14326	172	2	in	in	ADP
crl-14326	172	3	order	order	NOUN
crl-14326	172	4	for	for	ADP
crl-14326	172	5	a	a	DET
crl-14326	172	6	reference	reference	NOUN
crl-14326	172	7	transaction	transaction	NOUN
crl-14326	172	8	assessment	assessment	NOUN
crl-14326	172	9	instrument	instrument	NOUN
crl-14326	172	10	to	to	PART
crl-14326	172	11	have	have	VERB
crl-14326	172	12	content	content	NOUN
crl-14326	172	13	validity	validity	NOUN
crl-14326	172	14	,	,	PUNCT
crl-14326	172	15	it	it	PRON
crl-14326	172	16	would	would	AUX
crl-14326	172	17	need	need	VERB
crl-14326	172	18	to	to	PART
crl-14326	172	19	represent	represent	VERB
crl-14326	172	20	this	this	DET
crl-14326	172	21	complexity	complexity	NOUN
crl-14326	172	22	.	.	PUNCT
crl-14326	173	1	dick	dick	PROPN
crl-14326	173	2	and	and	CCONJ
crl-14326	173	3	hagerty	hagerty	PROPN
crl-14326	173	4	define	define	VERB
crl-14326	173	5	content	content	NOUN
crl-14326	173	6	validity	validity	NOUN
crl-14326	173	7	as	as	ADP
crl-14326	173	8	how	how	SCONJ
crl-14326	173	9	well	well	ADV
crl-14326	173	10	items	item	NOUN
crl-14326	173	11	selected	select	VERB
crl-14326	173	12	for	for	ADP
crl-14326	173	13	inclusion	inclusion	NOUN
crl-14326	173	14	in	in	ADP
crl-14326	173	15	an	an	DET
crl-14326	173	16	instrument	instrument	NOUN
crl-14326	173	17	represent	represent	VERB
crl-14326	173	18	the	the	DET
crl-14326	173	19	actual	actual	ADJ
crl-14326	173	20	situation	situation	NOUN
crl-14326	173	21	being	be	AUX
crl-14326	173	22	considered	consider	VERB
crl-14326	173	23	.	.	PUNCT
crl-14326	174	1	63	63	NUM
crl-14326	174	2	mehrens	mehren	NOUN
crl-14326	174	3	and	and	CCONJ
crl-14326	174	4	lehmann	lehmann	PROPN
crl-14326	174	5	note	note	VERB
crl-14326	174	6	that	that	SCONJ
crl-14326	174	7	poor	poor	ADJ
crl-14326	174	8	content	content	NOUN
crl-14326	174	9	validity	validity	NOUN
crl-14326	174	10	is	be	AUX
crl-14326	174	11	always	always	ADV
crl-14326	174	12	deplorable	deplorable	ADJ
crl-14326	174	13	but	but	CCONJ
crl-14326	174	14	particularly	particularly	ADV
crl-14326	174	15	bad	bad	ADJ
crl-14326	174	16	when	when	SCONJ
crl-14326	174	17	results	result	NOUN
crl-14326	174	18	are	be	AUX
crl-14326	174	19	to	to	PART
crl-14326	174	20	be	be	AUX
crl-14326	174	21	used	use	VERB
crl-14326	174	22	for	for	ADP
crl-14326	174	23	purposes	purpose	NOUN
crl-14326	174	24	of	of	ADP
crl-14326	174	25	accountability	accountability	NOUN
crl-14326	174	26	.	.	PUNCT
crl-14326	175	1	64	64	NUM
crl-14326	175	2	analysis	analysis	NOUN
crl-14326	175	3	of	of	ADP
crl-14326	175	4	cause	cause	NOUN
crl-14326	175	5	and	and	CCONJ
crl-14326	175	6	effect	effect	NOUN
crl-14326	175	7	shavit	shavit	PROPN
crl-14326	175	8	summarizes	summarize	NOUN
crl-14326	175	9	well	well	ADV
crl-14326	175	10	when	when	SCONJ
crl-14326	175	11	he	he	PRON
crl-14326	175	12	comments	comment	VERB
crl-14326	175	13	that	that	SCONJ
crl-14326	175	14	the	the	DET
crl-14326	175	15	question	question	NOUN
crl-14326	175	16	is	be	AUX
crl-14326	175	17	''	''	PUNCT
crl-14326	175	18	not	not	PART
crl-14326	175	19	only	only	ADV
crl-14326	175	20	how	how	SCONJ
crl-14326	175	21	accurate	accurate	ADJ
crl-14326	175	22	is	be	AUX
crl-14326	175	23	the	the	DET
crl-14326	175	24	reference	reference	NOUN
crl-14326	175	25	librarian	librarian	NOUN
crl-14326	175	26	's	's	PART
crl-14326	175	27	response	response	NOUN
crl-14326	175	28	..	..	PUNCT
crl-14326	175	29	.	.	PUNCT
crl-14326	176	1	but	but	CCONJ
crl-14326	176	2	also	also	ADV
crl-14326	176	3	why	why	SCONJ
crl-14326	176	4	is	be	AUX
crl-14326	176	5	the	the	DET
crl-14326	176	6	answer	answer	NOUN
crl-14326	176	7	inaccurate	inaccurate	ADJ
crl-14326	176	8	?	?	PUNCT
crl-14326	176	9	"	"	PUNCT
crl-14326	177	1	he	he	PRON
crl-14326	177	2	adds	add	VERB
crl-14326	177	3	that	that	SCONJ
crl-14326	177	4	we	we	PRON
crl-14326	177	5	need	need	VERB
crl-14326	177	6	to	to	PART
crl-14326	177	7	know	know	VERB
crl-14326	177	8	what	what	PRON
crl-14326	177	9	causes	cause	VERB
crl-14326	177	10	searches	search	NOUN
crl-14326	177	11	to	to	PART
crl-14326	177	12	fail	fail	VERB
crl-14326	177	13	.	.	PUNCT
crl-14326	178	1	65	65	NUM
crl-14326	178	2	lancaster	lancaster	PROPN
crl-14326	178	3	,	,	PUNCT
crl-14326	178	4	mcclure	mcclure	PROPN
crl-14326	178	5	,	,	PUNCT
crl-14326	178	6	and	and	CCONJ
crl-14326	178	7	pierce	pierce	PROPN
crl-14326	178	8	also	also	ADV
crl-14326	178	9	support	support	VERB
crl-14326	178	10	the	the	DET
crl-14326	178	11	need	need	NOUN
crl-14326	178	12	to	to	PART
crl-14326	178	13	identify	identify	VERB
crl-14326	178	14	factors	factor	NOUN
crl-14326	178	15	associated	associate	VERB
crl-14326	178	16	with	with	ADP
crl-14326	178	17	failure	failure	NOUN
crl-14326	178	18	.	.	PUNCT
crl-14326	179	1	66	66	NUM
crl-14326	179	2	in	in	ADP
crl-14326	179	3	order	order	NOUN
crl-14326	179	4	to	to	PART
crl-14326	179	5	link	link	VERB
crl-14326	179	6	cause	cause	NOUN
crl-14326	179	7	and	and	CCONJ
crl-14326	179	8	effect	effect	NOUN
crl-14326	179	9	,	,	PUNCT
crl-14326	179	10	it	it	PRON
crl-14326	179	11	is	be	AUX
crl-14326	179	12	necessary	necessary	ADJ
crl-14326	179	13	to	to	PART
crl-14326	179	14	include	include	VERB
crl-14326	179	15	as	as	ADV
crl-14326	179	16	many	many	ADJ
crl-14326	179	17	input	input	NOUN
crl-14326	179	18	factors	factor	NOUN
crl-14326	179	19	as	as	ADP
crl-14326	179	20	possible	possible	ADJ
crl-14326	179	21	in	in	ADP
crl-14326	179	22	a	a	DET
crl-14326	179	23	reference	reference	NOUN
crl-14326	179	24	evaluation	evaluation	NOUN
crl-14326	179	25	instrument	instrument	NOUN
crl-14326	179	26	because	because	SCONJ
crl-14326	179	27	it	it	PRON
crl-14326	179	28	can	can	AUX
crl-14326	179	29	not	not	PART
crl-14326	179	30	be	be	AUX
crl-14326	179	31	known	know	VERB
crl-14326	179	32	ahead	ahead	ADV
crl-14326	179	33	of	of	ADP
crl-14326	179	34	time	time	NOUN
crl-14326	179	35	with	with	ADP
crl-14326	179	36	certainty	certainty	NOUN
crl-14326	179	37	which	which	DET
crl-14326	179	38	inputs	input	VERB
crl-14326	179	39	will	will	AUX
crl-14326	179	40	later	later	ADV
crl-14326	179	41	prove	prove	VERB
crl-14326	179	42	to	to	PART
crl-14326	179	43	be	be	AUX
crl-14326	179	44	causal	causal	ADJ
crl-14326	179	45	factors	factor	NOUN
crl-14326	179	46	.	.	PUNCT
crl-14326	180	1	all	all	DET
crl-14326	180	2	outcomes	outcome	NOUN
crl-14326	180	3	should	should	AUX
crl-14326	180	4	also	also	ADV
crl-14326	180	5	be	be	AUX
crl-14326	180	6	included	include	VERB
crl-14326	180	7	so	so	SCONJ
crl-14326	180	8	that	that	SCONJ
crl-14326	180	9	complex	complex	ADJ
crl-14326	180	10	patterns	pattern	NOUN
crl-14326	180	11	of	of	ADP
crl-14326	180	12	cause	cause	NOUN
crl-14326	180	13	and	and	CCONJ
crl-14326	180	14	effect	effect	NOUN
crl-14326	180	15	can	can	AUX
crl-14326	180	16	be	be	AUX
crl-14326	180	17	discerned	discern	VERB
crl-14326	180	18	.	.	PUNCT
crl-14326	181	1	if	if	SCONJ
crl-14326	181	2	cause	cause	NOUN
crl-14326	181	3	-	-	PUNCT
crl-14326	181	4	and	and	CCONJ
crl-14326	181	5	-	-	PUNCT
crl-14326	181	6	effect	effect	NOUN
crl-14326	181	7	relationships	relationship	NOUN
crl-14326	181	8	can	can	AUX
crl-14326	181	9	not	not	PART
crl-14326	181	10	be	be	AUX
crl-14326	181	11	discerned	discern	VERB
crl-14326	181	12	,	,	PUNCT
crl-14326	181	13	it	it	PRON
crl-14326	181	14	is	be	AUX
crl-14326	181	15	often	often	ADV
crl-14326	181	16	difficult	difficult	ADJ
crl-14326	181	17	to	to	PART
crl-14326	181	18	interpret	interpret	VERB
crl-14326	181	19	results	result	NOUN
crl-14326	181	20	,	,	PUNCT
crl-14326	181	21	and	and	CCONJ
crl-14326	181	22	the	the	DET
crl-14326	181	23	likelihood	likelihood	NOUN
crl-14326	181	24	of	of	ADP
crl-14326	181	25	misinterpretation	misinterpretation	NOUN
crl-14326	181	26	is	be	AUX
crl-14326	181	27	increased	increase	VERB
crl-14326	181	28	.	.	PUNCT
crl-14326	182	1	mehrens	mehren	NOUN
crl-14326	182	2	and	and	CCONJ
crl-14326	182	3	lehmann	lehmann	PROPN
crl-14326	182	4	note	note	VERB
crl-14326	182	5	that	that	SCONJ
crl-14326	182	6	to	to	PART
crl-14326	182	7	establish	establish	VERB
crl-14326	182	8	causal	causal	ADJ
crl-14326	182	9	relationships	relationship	NOUN
crl-14326	182	10	,	,	PUNCT
crl-14326	182	11	certain	certain	ADJ
crl-14326	182	12	variables	variable	NOUN
crl-14326	182	13	must	must	AUX
crl-14326	182	14	be	be	AUX
crl-14326	182	15	taken	take	VERB
crl-14326	182	16	into	into	ADP
crl-14326	182	17	account	account	NOUN
crl-14326	182	18	,	,	PUNCT
crl-14326	182	19	including	include	VERB
crl-14326	182	20	input	input	NOUN
crl-14326	182	21	,	,	PUNCT
crl-14326	182	22	surrounding	surround	VERB
crl-14326	182	23	conditions	condition	NOUN
crl-14326	182	24	,	,	PUNCT
crl-14326	182	25	process	process	NOUN
crl-14326	182	26	,	,	PUNCT
crl-14326	182	27	and	and	CCONJ
crl-14326	182	28	outcome.67	outcome.67	NOUN
crl-14326	182	29	''	''	PUNCT
crl-14326	182	30	norm	norm	NOUN
crl-14326	182	31	-	-	PUNCT
crl-14326	182	32	referenced	reference	VERB
crl-14326	182	33	measurement	measurement	NOUN
crl-14326	182	34	can	can	AUX
crl-14326	182	35	often	often	ADV
crl-14326	182	36	assist	assist	VERB
crl-14326	182	37	in	in	ADP
crl-14326	182	38	decision	decision	NOUN
crl-14326	182	39	making	making	NOUN
crl-14326	182	40	and	and	CCONJ
crl-14326	182	41	is	be	AUX
crl-14326	182	42	necessary	necessary	ADJ
crl-14326	182	43	both	both	CCONJ
crl-14326	182	44	for	for	ADP
crl-14326	182	45	program	program	NOUN
crl-14326	182	46	evaluation	evaluation	NOUN
crl-14326	182	47	and	and	CCONJ
crl-14326	182	48	for	for	ADP
crl-14326	182	49	making	make	VERB
crl-14326	182	50	predictions	prediction	NOUN
crl-14326	182	51	.	.	PUNCT
crl-14326	182	52	''	''	PUNCT
crl-14326	183	1	in	in	ADP
crl-14326	183	2	designing	design	VERB
crl-14326	183	3	the	the	DET
crl-14326	183	4	rtai	rtai	NOUN
crl-14326	183	5	,	,	PUNCT
crl-14326	183	6	this	this	DET
crl-14326	183	7	model	model	NOUN
crl-14326	183	8	was	be	AUX
crl-14326	183	9	followed	follow	VERB
crl-14326	183	10	,	,	PUNCT
crl-14326	183	11	and	and	CCONJ
crl-14326	183	12	an	an	DET
crl-14326	183	13	attempt	attempt	NOUN
crl-14326	183	14	was	be	AUX
crl-14326	183	15	made	make	VERB
crl-14326	183	16	to	to	PART
crl-14326	183	17	represent	represent	VERB
crl-14326	183	18	multiple	multiple	ADJ
crl-14326	183	19	input	input	NOUN
crl-14326	183	20	,	,	PUNCT
crl-14326	183	21	condition	condition	NOUN
crl-14326	183	22	,	,	PUNCT
crl-14326	183	23	process	process	NOUN
crl-14326	183	24	,	,	PUNCT
crl-14326	183	25	and	and	CCONJ
crl-14326	183	26	outcome	outcome	NOUN
crl-14326	183	27	factors	factor	NOUN
crl-14326	183	28	.	.	PUNCT
crl-14326	184	1	a	a	DET
crl-14326	184	2	librarian	librarian	ADJ
crl-14326	184	3	form	form	NOUN
crl-14326	184	4	was	be	AUX
crl-14326	184	5	designed	design	VERB
crl-14326	184	6	based	base	VERB
crl-14326	184	7	on	on	ADP
crl-14326	184	8	input	input	NOUN
crl-14326	184	9	and	and	CCONJ
crl-14326	184	10	process	process	NOUN
crl-14326	184	11	variables	variable	NOUN
crl-14326	184	12	suggested	suggest	VERB
crl-14326	184	13	by	by	ADP
crl-14326	184	14	previous	previous	ADJ
crl-14326	184	15	studies	study	NOUN
crl-14326	184	16	and	and	CCONJ
crl-14326	184	17	by	by	ADP
crl-14326	184	18	other	other	ADJ
crl-14326	184	19	reference	reference	NOUN
crl-14326	184	20	practitioners	practitioner	NOUN
crl-14326	184	21	and	and	CCONJ
crl-14326	184	22	experts68	experts68	NOUN
crl-14326	184	23	and	and	CCONJ
crl-14326	184	24	judged	judge	VERB
crl-14326	184	25	by	by	ADP
crl-14326	184	26	the	the	DET
crl-14326	184	27	authors	author	NOUN
crl-14326	184	28	as	as	ADP
crl-14326	184	29	most	most	ADV
crl-14326	184	30	likely	likely	ADJ
crl-14326	184	31	to	to	PART
crl-14326	184	32	affect	affect	VERB
crl-14326	184	33	the	the	DET
crl-14326	184	34	outcome	outcome	NOUN
crl-14326	184	35	of	of	ADP
crl-14326	184	36	the	the	DET
crl-14326	184	37	reference	reference	NOUN
crl-14326	184	38	transaction	transaction	NOUN
crl-14326	184	39	.	.	PUNCT
crl-14326	185	1	this	this	DET
crl-14326	185	2	method	method	NOUN
crl-14326	185	3	of	of	ADP
crl-14326	185	4	constructing	construct	VERB
crl-14326	185	5	an	an	DET
crl-14326	185	6	instrument	instrument	NOUN
crl-14326	185	7	,	,	PUNCT
crl-14326	185	8	termed	term	VERB
crl-14326	185	9	common	common	ADJ
crl-14326	185	10	sense	sense	NOUN
crl-14326	185	11	or	or	CCONJ
crl-14326	185	12	deductive	deductive	ADJ
crl-14326	185	13	,	,	PUNCT
crl-14326	185	14	is	be	AUX
crl-14326	185	15	supported	support	VERB
crl-14326	185	16	by	by	ADP
crl-14326	185	17	burisch	burisch	PROPN
crl-14326	185	18	,	,	PUNCT
crl-14326	185	19	who	who	PRON
crl-14326	185	20	says	say	VERB
crl-14326	185	21	"	"	PUNCT
crl-14326	185	22	[	[	X
crl-14326	185	23	there	there	PRON
crl-14326	185	24	is	be	VERB
crl-14326	185	25	]	]	PUNCT
crl-14326	185	26	no	no	DET
crl-14326	185	27	consistent	consistent	ADJ
crl-14326	185	28	superiority	superiority	NOUN
crl-14326	185	29	of	of	ADP
crl-14326	185	30	any	any	DET
crl-14326	185	31	strategy	strategy	NOUN
crl-14326	185	32	in	in	ADP
crl-14326	185	33	terms	term	NOUN
crl-14326	185	34	of	of	ADP
crl-14326	185	35	validity	validity	NOUN
crl-14326	185	36	or	or	CCONJ
crl-14326	185	37	predictive	predictive	ADJ
crl-14326	185	38	effectiveness	effectiveness	NOUN
crl-14326	185	39	.	.	PUNCT
crl-14326	185	40	.	.	PUNCT
crl-14326	185	41	.	.	PUNCT
crl-14326	186	1	deductive	deductive	ADJ
crl-14326	186	2	scales	scale	NOUN
crl-14326	186	3	normally	normally	ADV
crl-14326	186	4	communicate	communicate	VERB
crl-14326	186	5	more	more	ADV
crl-14326	186	6	directly	directly	ADV
crl-14326	186	7	...	...	PUNCT
crl-14326	186	8	whenever	whenever	SCONJ
crl-14326	186	9	there	there	PRON
crl-14326	186	10	is	be	VERB
crl-14326	186	11	a	a	DET
crl-14326	186	12	genuine	genuine	ADJ
crl-14326	186	13	choice	choice	NOUN
crl-14326	186	14	,	,	PUNCT
crl-14326	186	15	the	the	DET
crl-14326	186	16	simple	simple	ADJ
crl-14326	186	17	deductive	deductive	ADJ
crl-14326	186	18	approach	approach	NOUN
crl-14326	186	19	is	be	AUX
crl-14326	186	20	recommended	recommend	VERB
crl-14326	186	21	.	.	PUNCT
crl-14326	187	1	''	''	PUNCT
crl-14326	187	2	69	69	NUM
crl-14326	187	3	input	input	NOUN
crl-14326	187	4	factors	factor	NOUN
crl-14326	187	5	in	in	ADP
crl-14326	187	6	this	this	DET
crl-14326	187	7	model	model	NOUN
crl-14326	187	8	included	include	VERB
crl-14326	187	9	type	type	NOUN
crl-14326	187	10	of	of	ADP
crl-14326	187	11	staff	staff	NOUN
crl-14326	187	12	handling	handle	VERB
crl-14326	187	13	questions	question	NOUN
crl-14326	187	14	,	,	PUNCT
crl-14326	187	15	patron	patron	NOUN
crl-14326	187	16	status	status	NOUN
crl-14326	187	17	and	and	CCONJ
crl-14326	187	18	discipline	discipline	NOUN
crl-14326	187	19	,	,	PUNCT
crl-14326	187	20	type	type	NOUN
crl-14326	187	21	and	and	CCONJ
crl-14326	187	22	subject	subject	NOUN
crl-14326	187	23	of	of	ADP
crl-14326	187	24	question	question	NOUN
crl-14326	187	25	,	,	PUNCT
crl-14326	187	26	and	and	CCONJ
crl-14326	187	27	importance	importance	NOUN
crl-14326	187	28	of	of	ADP
crl-14326	187	29	question	question	NOUN
crl-14326	187	30	to	to	ADP
crl-14326	187	31	patron	patron	NOUN
crl-14326	187	32	.	.	PUNCT
crl-14326	188	1	process	process	NOUN
crl-14326	188	2	factors	factor	NOUN
crl-14326	188	3	included	include	VERB
crl-14326	188	4	response	response	NOUN
crl-14326	188	5	(	(	PUNCT
crl-14326	188	6	directing	direct	VERB
crl-14326	188	7	and	and	CCONJ
crl-14326	188	8	suggesting	suggest	VERB
crl-14326	188	9	only	only	ADV
crl-14326	188	10	or	or	CCONJ
crl-14326	188	11	helping	help	VERB
crl-14326	188	12	with	with	ADP
crl-14326	188	13	the	the	DET
crl-14326	188	14	search	search	NOUN
crl-14326	188	15	)	)	PUNCT
crl-14326	188	16	,	,	PUNCT
crl-14326	188	17	time	time	NOUN
crl-14326	188	18	taken	take	VERB
crl-14326	188	19	,	,	PUNCT
crl-14326	188	20	instruction	instruction	NOUN
crl-14326	188	21	given	give	VERB
crl-14326	188	22	,	,	PUNCT
crl-14326	188	23	and	and	CCONJ
crl-14326	188	24	number	number	NOUN
crl-14326	188	25	and	and	CCONJ
crl-14326	188	26	types	type	NOUN
crl-14326	188	27	of	of	ADP
crl-14326	188	28	sources	source	NOUN
crl-14326	188	29	used	use	VERB
crl-14326	188	30	.	.	PUNCT
crl-14326	189	1	factors	factor	NOUN
crl-14326	189	2	related	relate	VERB
crl-14326	189	3	to	to	ADP
crl-14326	189	4	surroundings	surrounding	NOUN
crl-14326	189	5	were	be	AUX
crl-14326	189	6	included	include	VERB
crl-14326	189	7	in	in	ADP
crl-14326	189	8	a	a	DET
crl-14326	189	9	17	17	NUM
crl-14326	189	10	-	-	PUNCT
crl-14326	189	11	item	item	NOUN
crl-14326	189	12	checklist	checklist	NOUN
crl-14326	189	13	of	of	ADP
crl-14326	189	14	problems	problem	NOUN
crl-14326	189	15	.	.	PUNCT
crl-14326	190	1	as	as	SCONJ
crl-14326	190	2	further	further	ADJ
crl-14326	190	3	support	support	NOUN
crl-14326	190	4	for	for	ADP
crl-14326	190	5	the	the	DET
crl-14326	190	6	selection	selection	NOUN
crl-14326	190	7	of	of	ADP
crl-14326	190	8	these	these	DET
crl-14326	190	9	factors	factor	NOUN
crl-14326	190	10	,	,	PUNCT
crl-14326	190	11	mobility	mobility	NOUN
crl-14326	190	12	or	or	CCONJ
crl-14326	190	13	helping	help	VERB
crl-14326	190	14	with	with	ADP
crl-14326	190	15	the	the	DET
crl-14326	190	16	search	search	NOUN
crl-14326	190	17	has	have	AUX
crl-14326	190	18	been	be	AUX
crl-14326	190	19	shown	show	VERB
crl-14326	190	20	by	by	ADP
crl-14326	190	21	gers	ger	NOUN
crl-14326	190	22	and	and	CCONJ
crl-14326	190	23	seward	seward	NOUN
crl-14326	190	24	to	to	PART
crl-14326	190	25	affect	affect	VERB
crl-14326	190	26	the	the	DET
crl-14326	190	27	outcome	outcome	NOUN
crl-14326	190	28	of	of	ADP
crl-14326	190	29	the	the	DET
crl-14326	190	30	reference	reference	NOUN
crl-14326	190	31	transaction	transaction	NOUN
crl-14326	190	32	.	.	PUNCT
crl-14326	191	1	70	70	NUM
crl-14326	191	2	a	a	DET
crl-14326	191	3	copy	copy	NOUN
crl-14326	191	4	of	of	ADP
crl-14326	191	5	the	the	DET
crl-14326	191	6	development	development	NOUN
crl-14326	191	7	and	and	CCONJ
crl-14326	191	8	testing	test	VERB
crl-14326	191	9	321	321	NUM
crl-14326	191	10	librarian	librarian	ADJ
crl-14326	191	11	form	form	NOUN
crl-14326	191	12	may	may	AUX
crl-14326	191	13	be	be	AUX
crl-14326	191	14	seen	see	VERB
crl-14326	191	15	in	in	ADP
crl-14326	191	16	appendix	appendix	ADJ
crl-14326	191	17	a.	a.	NOUN
crl-14326	191	18	the	the	DET
crl-14326	191	19	authors	author	NOUN
crl-14326	191	20	were	be	AUX
crl-14326	191	21	aware	aware	ADJ
crl-14326	191	22	that	that	SCONJ
crl-14326	191	23	the	the	DET
crl-14326	191	24	librarian	librarian	PROPN
crl-14326	191	25	's	's	PART
crl-14326	191	26	recording	recording	NOUN
crl-14326	191	27	task	task	NOUN
crl-14326	191	28	would	would	AUX
crl-14326	191	29	be	be	AUX
crl-14326	191	30	increased	increase	VERB
crl-14326	191	31	to	to	ADP
crl-14326	191	32	some	some	DET
crl-14326	191	33	extent	extent	NOUN
crl-14326	191	34	by	by	ADP
crl-14326	191	35	a	a	DET
crl-14326	191	36	librarian	librarian	ADJ
crl-14326	191	37	form	form	NOUN
crl-14326	191	38	with	with	ADP
crl-14326	191	39	multiple	multiple	ADJ
crl-14326	191	40	factors	factor	NOUN
crl-14326	191	41	.	.	PUNCT
crl-14326	192	1	but	but	CCONJ
crl-14326	192	2	it	it	PRON
crl-14326	192	3	was	be	AUX
crl-14326	192	4	felt	feel	VERB
crl-14326	192	5	that	that	SCONJ
crl-14326	192	6	the	the	DET
crl-14326	192	7	greater	great	ADJ
crl-14326	192	8	good	good	NOUN
crl-14326	192	9	would	would	AUX
crl-14326	192	10	come	come	VERB
crl-14326	192	11	of	of	ADP
crl-14326	192	12	being	be	AUX
crl-14326	192	13	able	able	ADJ
crl-14326	192	14	to	to	PART
crl-14326	192	15	link	link	VERB
crl-14326	192	16	cause	cause	NOUN
crl-14326	192	17	and	and	CCONJ
crl-14326	192	18	effect	effect	VERB
crl-14326	192	19	,	,	PUNCT
crl-14326	192	20	thus	thus	ADV
crl-14326	192	21	tending	tend	VERB
crl-14326	192	22	to	to	PART
crl-14326	192	23	prevent	prevent	VERB
crl-14326	192	24	harmful	harmful	ADJ
crl-14326	192	25	misinterpretation	misinterpretation	NOUN
crl-14326	192	26	of	of	ADP
crl-14326	192	27	results	result	NOUN
crl-14326	192	28	.	.	PUNCT
crl-14326	193	1	also	also	ADV
crl-14326	193	2	,	,	PUNCT
crl-14326	193	3	inclusion	inclusion	NOUN
crl-14326	193	4	of	of	ADP
crl-14326	193	5	multiple	multiple	ADJ
crl-14326	193	6	factors	factor	NOUN
crl-14326	193	7	should	should	AUX
crl-14326	193	8	contribute	contribute	VERB
crl-14326	193	9	to	to	ADP
crl-14326	193	10	reliability	reliability	NOUN
crl-14326	193	11	and	and	CCONJ
crl-14326	193	12	permit	permit	VERB
crl-14326	193	13	crosschecking	crosschecking	NOUN
crl-14326	193	14	of	of	ADP
crl-14326	193	15	results	result	NOUN
crl-14326	193	16	.	.	PUNCT
crl-14326	194	1	utilization	utilization	NOUN
crl-14326	194	2	of	of	ADP
crl-14326	194	3	an	an	DET
crl-14326	194	4	adequate	adequate	ADJ
crl-14326	194	5	and	and	CCONJ
crl-14326	194	6	unbiased	unbiased	ADJ
crl-14326	194	7	sample	sample	NOUN
crl-14326	194	8	the	the	DET
crl-14326	194	9	sample	sample	NOUN
crl-14326	194	10	utilized	utilize	VERB
crl-14326	194	11	should	should	AUX
crl-14326	194	12	be	be	AUX
crl-14326	194	13	,	,	PUNCT
crl-14326	194	14	as	as	SCONJ
crl-14326	194	15	roloff	roloff	PROPN
crl-14326	194	16	notes	note	NOUN
crl-14326	194	17	,	,	PUNCT
crl-14326	194	18	both	both	PRON
crl-14326	194	19	adequate	adequate	ADJ
crl-14326	194	20	to	to	PART
crl-14326	194	21	justify	justify	VERB
crl-14326	194	22	generalization	generalization	NOUN
crl-14326	194	23	and	and	CCONJ
crl-14326	194	24	selected	select	VERB
crl-14326	194	25	so	so	ADV
crl-14326	194	26	as	as	SCONJ
crl-14326	194	27	to	to	PART
crl-14326	194	28	avoid	avoid	VERB
crl-14326	194	29	potential	potential	ADJ
crl-14326	194	30	bias	bias	NOUN
crl-14326	194	31	.	.	PUNCT
crl-14326	195	1	71	71	NUM
crl-14326	195	2	to	to	PART
crl-14326	195	3	counteract	counteract	VERB
crl-14326	195	4	the	the	DET
crl-14326	195	5	possibility	possibility	NOUN
crl-14326	195	6	of	of	ADP
crl-14326	195	7	bias	bias	NOUN
crl-14326	195	8	,	,	PUNCT
crl-14326	195	9	we	we	PRON
crl-14326	195	10	required	require	VERB
crl-14326	195	11	that	that	SCONJ
crl-14326	195	12	all	all	DET
crl-14326	195	13	transactions	transaction	NOUN
crl-14326	195	14	during	during	ADP
crl-14326	195	15	the	the	DET
crl-14326	195	16	sample	sample	NOUN
crl-14326	195	17	period	period	NOUN
crl-14326	195	18	,	,	PUNCT
crl-14326	195	19	both	both	DET
crl-14326	195	20	reference	reference	NOUN
crl-14326	195	21	and	and	CCONJ
crl-14326	195	22	directional	directional	ADJ
crl-14326	195	23	,	,	PUNCT
crl-14326	195	24	be	be	AUX
crl-14326	195	25	recorded	record	VERB
crl-14326	195	26	.	.	PUNCT
crl-14326	196	1	directional	directional	ADJ
crl-14326	196	2	transactions	transaction	NOUN
crl-14326	196	3	were	be	AUX
crl-14326	196	4	clearly	clearly	ADV
crl-14326	196	5	defined	define	VERB
crl-14326	196	6	,	,	PUNCT
crl-14326	196	7	and	and	CCONJ
crl-14326	196	8	all	all	DET
crl-14326	196	9	other	other	ADJ
crl-14326	196	10	questions	question	NOUN
crl-14326	196	11	were	be	AUX
crl-14326	196	12	to	to	PART
crl-14326	196	13	be	be	AUX
crl-14326	196	14	recorded	record	VERB
crl-14326	196	15	as	as	ADP
crl-14326	196	16	reference	reference	NOUN
crl-14326	196	17	,	,	PUNCT
crl-14326	196	18	in	in	ADP
crl-14326	196	19	line	line	NOUN
crl-14326	196	20	with	with	ADP
crl-14326	196	21	the	the	DET
crl-14326	196	22	definition	definition	NOUN
crl-14326	196	23	as	as	SCONJ
crl-14326	196	24	outlined	outline	VERB
crl-14326	196	25	in	in	ADP
crl-14326	196	26	ansi	ansi	PROPN
crl-14326	196	27	standard	standard	PROPN
crl-14326	196	28	2239.7	2239.7	NUM
crl-14326	196	29	-	-	SYM
crl-14326	196	30	1983	1983	NUM
crl-14326	196	31	.	.	PUNCT
crl-14326	197	1	72	72	NUM
crl-14326	197	2	comparability	comparability	NOUN
crl-14326	197	3	brown	brown	NOUN
crl-14326	197	4	notes	note	NOUN
crl-14326	197	5	that	that	SCONJ
crl-14326	197	6	"	"	PUNCT
crl-14326	197	7	without	without	ADP
crl-14326	197	8	a	a	DET
crl-14326	197	9	common	common	ADJ
crl-14326	197	10	language	language	NOUN
crl-14326	197	11	and	and	CCONJ
crl-14326	197	12	common	common	ADJ
crl-14326	197	13	understandings	understanding	NOUN
crl-14326	197	14	.	.	PUNCT
crl-14326	197	15	.	.	PUNCT
crl-14326	197	16	.	.	PUNCT
crl-14326	198	1	we	we	PRON
crl-14326	198	2	can	can	AUX
crl-14326	198	3	not	not	PART
crl-14326	198	4	effectively	effectively	ADV
crl-14326	198	5	and	and	CCONJ
crl-14326	198	6	efficiently	efficiently	ADV
crl-14326	198	7	address	address	VERB
crl-14326	198	8	our	our	PRON
crl-14326	198	9	common	common	ADJ
crl-14326	198	10	problems	problem	NOUN
crl-14326	198	11	....	....	PUNCT
crl-14326	199	1	it	it	PRON
crl-14326	199	2	is	be	AUX
crl-14326	199	3	becoming	become	VERB
crl-14326	199	4	less	less	ADV
crl-14326	199	5	and	and	CCONJ
crl-14326	199	6	less	less	ADV
crl-14326	199	7	possible	possible	ADJ
crl-14326	199	8	for	for	SCONJ
crl-14326	199	9	the	the	DET
crl-14326	199	10	individual	individual	ADJ
crl-14326	199	11	library	library	NOUN
crl-14326	199	12	to	to	PART
crl-14326	199	13	exist	exist	VERB
crl-14326	199	14	in	in	ADP
crl-14326	199	15	isolation	isolation	NOUN
crl-14326	199	16	from	from	ADP
crl-14326	199	17	others	other	NOUN
crl-14326	199	18	.	.	PUNCT
crl-14326	200	1	"73	"73	VERB
crl-14326	201	1	the	the	DET
crl-14326	201	2	rtai	rtai	NOUN
crl-14326	201	3	addresses	address	NOUN
crl-14326	201	4	this	this	DET
crl-14326	201	5	need	need	NOUN
crl-14326	201	6	for	for	ADP
crl-14326	201	7	comparability	comparability	NOUN
crl-14326	201	8	by	by	ADP
crl-14326	201	9	providing	provide	VERB
crl-14326	201	10	norms	norm	NOUN
crl-14326	201	11	.	.	PUNCT
crl-14326	202	1	mehrens	mehren	NOUN
crl-14326	202	2	and	and	CCONJ
crl-14326	202	3	lehmann	lehmann	PROPN
crl-14326	202	4	argue	argue	VERB
crl-14326	202	5	the	the	DET
crl-14326	202	6	merits	merit	NOUN
crl-14326	202	7	of	of	ADP
crl-14326	202	8	norm	norm	NOUN
crl-14326	202	9	-	-	PUNCT
crl-14326	202	10	referenced	reference	VERB
crl-14326	202	11	instruments	instrument	NOUN
crl-14326	202	12	when	when	SCONJ
crl-14326	202	13	they	they	PRON
crl-14326	202	14	note	note	VERB
crl-14326	202	15	that	that	SCONJ
crl-14326	202	16	without	without	ADP
crl-14326	202	17	norms	norm	NOUN
crl-14326	202	18	for	for	ADP
crl-14326	202	19	purposes	purpose	NOUN
crl-14326	202	20	of	of	ADP
crl-14326	202	21	comparison	comparison	NOUN
crl-14326	202	22	,	,	PUNCT
crl-14326	202	23	we	we	PRON
crl-14326	202	24	have	have	VERB
crl-14326	202	25	no	no	DET
crl-14326	202	26	clear	clear	ADJ
crl-14326	202	27	idea	idea	NOUN
crl-14326	202	28	of	of	ADP
crl-14326	202	29	the	the	DET
crl-14326	202	30	meaning	meaning	NOUN
crl-14326	202	31	of	of	ADP
crl-14326	202	32	a	a	DET
crl-14326	202	33	person	person	NOUN
crl-14326	202	34	's	's	PART
crl-14326	202	35	score	score	NOUN
crl-14326	202	36	in	in	ADP
crl-14326	202	37	and	and	CCONJ
crl-14326	202	38	of	of	ADP
crl-14326	202	39	itself	itself	PRON
crl-14326	202	40	.	.	PUNCT
crl-14326	203	1	norm	norm	NOUN
crl-14326	203	2	-	-	PUNCT
crl-14326	203	3	referenced	reference	VERB
crl-14326	203	4	measurement	measurement	NOUN
crl-14326	203	5	can	can	AUX
crl-14326	203	6	often	often	ADV
crl-14326	203	7	assist	assist	VERB
crl-14326	203	8	in	in	ADP
crl-14326	203	9	decision	decision	NOUN
crl-14326	203	10	making	making	NOUN
crl-14326	203	11	and	and	CCONJ
crl-14326	203	12	is	be	AUX
crl-14326	203	13	nee	nee	PROPN
crl-14326	203	14	.	.	PUNCT
crl-14326	204	1	essary	essary	PROPN
crl-14326	204	2	both	both	PRON
crl-14326	204	3	for	for	ADP
crl-14326	204	4	program	program	NOUN
crl-14326	204	5	evaluation	evaluation	NOUN
crl-14326	204	6	and	and	CCONJ
crl-14326	204	7	for	for	ADP
crl-14326	204	8	making	make	VERB
crl-14326	204	9	predictions	prediction	NOUN
crl-14326	204	10	.	.	PUNCT
crl-14326	205	1	they	they	PRON
crl-14326	205	2	note	note	VERB
crl-14326	205	3	that	that	SCONJ
crl-14326	205	4	norms	norm	NOUN
crl-14326	205	5	or	or	CCONJ
crl-14326	205	6	''	''	PUNCT
crl-14326	205	7	group	group	NOUN
crl-14326	205	8	means	mean	VERB
crl-14326	205	9	are	be	AUX
crl-14326	205	10	always	always	ADV
crl-14326	205	11	more	more	ADV
crl-14326	205	12	reliable	reliable	ADJ
crl-14326	205	13	than	than	ADP
crl-14326	205	14	individual	individual	ADJ
crl-14326	205	15	scores	score	NOUN
crl-14326	205	16	because	because	SCONJ
crl-14326	205	17	the	the	DET
crl-14326	205	18	random	random	ADJ
crl-14326	205	19	errors	error	NOUN
crl-14326	205	20	of	of	ADP
crl-14326	205	21	the	the	DET
crl-14326	205	22	individual	individual	ADJ
crl-14326	205	23	scores	score	NOUN
crl-14326	205	24	tend	tend	VERB
crl-14326	205	25	to	to	PART
crl-14326	205	26	cancel	cancel	VERB
crl-14326	205	27	themselves	themselves	PRON
crl-14326	205	28	out	out	ADP
crl-14326	205	29	,	,	PUNCT
crl-14326	205	30	thus	thus	ADV
crl-14326	205	31	making	make	VERB
crl-14326	205	32	the	the	DET
crl-14326	205	33	means	mean	NOUN
crl-14326	205	34	reasonably	reasonably	ADV
crl-14326	205	35	accurate	accurate	ADJ
crl-14326	205	36	.	.	PUNCT
crl-14326	205	37	'	'	PUNCT
crl-14326	206	1	'	'	PUNCT
crl-14326	206	2	74	74	NUM
crl-14326	206	3	the	the	DET
crl-14326	206	4	rtai	rtai	NOUN
crl-14326	206	5	is	be	AUX
crl-14326	206	6	a	a	DET
crl-14326	206	7	norm	norm	NOUN
crl-14326	206	8	-	-	PUNCT
crl-14326	206	9	referenced	reference	VERB
crl-14326	206	10	survey	survey	NOUN
crl-14326	206	11	instrument	instrument	NOUN
crl-14326	206	12	designed	design	VERB
crl-14326	206	13	to	to	PART
crl-14326	206	14	provide	provide	VERB
crl-14326	206	15	a	a	DET
crl-14326	206	16	profile	profile	NOUN
crl-14326	206	17	for	for	ADP
crl-14326	206	18	an	an	DET
crl-14326	206	19	individual	individual	ADJ
crl-14326	206	20	library	library	NOUN
crl-14326	206	21	,	,	PUNCT
crl-14326	206	22	with	with	ADP
crl-14326	206	23	data	datum	NOUN
crl-14326	206	24	for	for	ADP
crl-14326	206	25	each	each	DET
crl-14326	206	26	item	item	NOUN
crl-14326	206	27	in	in	ADP
crl-14326	206	28	the	the	DET
crl-14326	206	29	profile	profile	NOUN
crl-14326	206	30	for	for	ADP
crl-14326	206	31	(	(	PUNCT
crl-14326	206	32	1	1	X
crl-14326	206	33	)	)	PUNCT
crl-14326	206	34	all	all	DET
crl-14326	206	35	libraries	library	NOUN
crl-14326	206	36	of	of	ADP
crl-14326	206	37	the	the	DET
crl-14326	206	38	same	same	ADJ
crl-14326	206	39	size	size	NOUN
crl-14326	206	40	(	(	PUNCT
crl-14326	206	41	and	and	CCONJ
crl-14326	206	42	type	type	NOUN
crl-14326	206	43	)	)	PUNCT
crl-14326	206	44	,	,	PUNCT
crl-14326	206	45	(	(	PUNCT
crl-14326	206	46	2	2	X
crl-14326	206	47	)	)	PUNCT
crl-14326	206	48	the	the	DET
crl-14326	206	49	top	top	ADV
crl-14326	206	50	-	-	PUNCT
crl-14326	206	51	scoring	score	VERB
crl-14326	206	52	library	library	NOUN
crl-14326	206	53	l------------------------------------------------------------------------------322	l------------------------------------------------------------------------------322	PROPN
crl-14326	206	54	college	college	PROPN
crl-14326	206	55	&	&	CCONJ
crl-14326	206	56	research	research	NOUN
crl-14326	206	57	libraries	library	NOUN
crl-14326	206	58	in	in	ADP
crl-14326	206	59	that	that	DET
crl-14326	206	60	size	size	NOUN
crl-14326	206	61	group	group	NOUN
crl-14326	206	62	(	(	PUNCT
crl-14326	206	63	three	three	NUM
crl-14326	206	64	size	size	NOUN
crl-14326	206	65	groups	group	NOUN
crl-14326	206	66	)	)	PUNCT
crl-14326	206	67	,	,	PUNCT
crl-14326	206	68	and	and	CCONJ
crl-14326	206	69	(	(	PUNCT
crl-14326	206	70	3	3	X
crl-14326	206	71	)	)	PUNCT
crl-14326	206	72	all	all	DET
crl-14326	206	73	libraries	library	NOUN
crl-14326	206	74	in	in	ADP
crl-14326	206	75	the	the	DET
crl-14326	206	76	sample	sample	NOUN
crl-14326	206	77	,	,	PUNCT
crl-14326	206	78	based	base	VERB
crl-14326	206	79	upon	upon	SCONJ
crl-14326	206	80	use	use	NOUN
crl-14326	206	81	of	of	ADP
crl-14326	206	82	a	a	DET
crl-14326	206	83	standardized	standardized	ADJ
crl-14326	206	84	form	form	NOUN
crl-14326	206	85	and	and	CCONJ
crl-14326	206	86	sampling	sample	VERB
crl-14326	206	87	strategy	strategy	NOUN
crl-14326	206	88	.	.	PUNCT
crl-14326	207	1	timeliness	timeliness	NOUN
crl-14326	207	2	of	of	ADP
crl-14326	207	3	results	result	NOUN
crl-14326	207	4	zweizig	zweizig	PROPN
crl-14326	207	5	notes	note	VERB
crl-14326	207	6	that	that	SCONJ
crl-14326	207	7	situations	situation	NOUN
crl-14326	207	8	should	should	AUX
crl-14326	207	9	be	be	AUX
crl-14326	207	10	avoided	avoid	VERB
crl-14326	207	11	in	in	ADP
crl-14326	207	12	which	which	PRON
crl-14326	207	13	data	datum	NOUN
crl-14326	207	14	arrive	arrive	VERB
crl-14326	207	15	too	too	ADV
crl-14326	207	16	late	late	ADV
crl-14326	207	17	to	to	PART
crl-14326	207	18	affect	affect	VERB
crl-14326	207	19	decisions	decision	NOUN
crl-14326	207	20	.	.	PUNCT
crl-14326	208	1	75	75	NUM
crl-14326	208	2	by	by	ADP
crl-14326	208	3	utilizing	utilize	VERB
crl-14326	208	4	the	the	DET
crl-14326	208	5	technology	technology	NOUN
crl-14326	208	6	of	of	ADP
crl-14326	208	7	computerized	computerized	ADJ
crl-14326	208	8	scanning	scanning	NOUN
crl-14326	208	9	,	,	PUNCT
crl-14326	208	10	the	the	DET
crl-14326	208	11	rtai	rtai	NOUN
crl-14326	208	12	should	should	AUX
crl-14326	208	13	have	have	VERB
crl-14326	208	14	a	a	DET
crl-14326	208	15	turnaround	turnaround	NOUN
crl-14326	208	16	time	time	NOUN
crl-14326	208	17	of	of	ADP
crl-14326	208	18	several	several	ADJ
crl-14326	208	19	weeks	week	NOUN
crl-14326	208	20	at	at	ADP
crl-14326	208	21	the	the	DET
crl-14326	208	22	most	most	ADJ
crl-14326	208	23	.	.	PUNCT
crl-14326	209	1	interpretability	interpretability	NOUN
crl-14326	209	2	shavit	shavit	PROPN
crl-14326	209	3	,	,	PUNCT
crl-14326	209	4	following	follow	VERB
crl-14326	209	5	john	john	PROPN
crl-14326	209	6	van	van	PROPN
crl-14326	209	7	maanen	maanen	PROPN
crl-14326	209	8	,	,	PUNCT
crl-14326	209	9	notes	note	VERB
crl-14326	209	10	that	that	SCONJ
crl-14326	209	11	high	high	ADJ
crl-14326	209	12	technical	technical	ADJ
crl-14326	209	13	sophistication	sophistication	NOUN
crl-14326	209	14	often	often	ADV
crl-14326	209	15	makes	make	VERB
crl-14326	209	16	research	research	NOUN
crl-14326	209	17	results	result	NOUN
crl-14326	209	18	incomprehensible	incomprehensible	ADJ
crl-14326	209	19	to	to	ADP
crl-14326	209	20	all	all	PRON
crl-14326	209	21	but	but	SCONJ
crl-14326	209	22	the	the	DET
crl-14326	209	23	highly	highly	ADV
crl-14326	209	24	trained	train	VERB
crl-14326	209	25	few	few	ADJ
crl-14326	209	26	.	.	PUNCT
crl-14326	210	1	76	76	NUM
crl-14326	210	2	.	.	PUNCT
crl-14326	211	1	brown	brown	ADJ
crl-14326	211	2	notes	note	NOUN
crl-14326	211	3	that	that	SCONJ
crl-14326	211	4	''	''	PUNCT
crl-14326	211	5	data	datum	NOUN
crl-14326	211	6	should	should	AUX
crl-14326	211	7	be	be	AUX
crl-14326	211	8	organized	organize	VERB
crl-14326	211	9	into	into	ADP
crl-14326	211	10	a	a	DET
crl-14326	211	11	framework	framework	NOUN
crl-14326	211	12	intelligible	intelligible	ADJ
crl-14326	211	13	to	to	AUX
crl-14326	211	14	both	both	PRON
crl-14326	211	15	lay	lay	VERB
crl-14326	211	16	and	and	CCONJ
crl-14326	211	17	library	library	NOUN
crl-14326	211	18	persons	person	NOUN
crl-14326	211	19	.	.	PUNCT
crl-14326	212	1	"77	"77	ADJ
crl-14326	212	2	the	the	DET
crl-14326	212	3	rtai	rtai	NOUN
crl-14326	212	4	reports	report	NOUN
crl-14326	212	5	all	all	DET
crl-14326	212	6	scores	score	NOUN
crl-14326	212	7	in	in	ADP
crl-14326	212	8	terms	term	NOUN
crl-14326	212	9	of	of	ADP
crl-14326	212	10	simple	simple	ADJ
crl-14326	212	11	percentages	percentage	NOUN
crl-14326	212	12	.	.	PUNCT
crl-14326	213	1	thus	thus	ADV
crl-14326	213	2	,	,	PUNCT
crl-14326	213	3	if	if	SCONJ
crl-14326	213	4	a	a	DET
crl-14326	213	5	percentage	percentage	NOUN
crl-14326	213	6	as	as	ADP
crl-14326	213	7	a	a	DET
crl-14326	213	8	criterion	criterion	NOUN
crl-14326	213	9	for	for	ADP
crl-14326	213	10	reference	reference	NOUN
crl-14326	213	11	department	department	NOUN
crl-14326	213	12	performance	performance	NOUN
crl-14326	213	13	were	be	AUX
crl-14326	213	14	to	to	PART
crl-14326	213	15	be	be	AUX
crl-14326	213	16	established	establish	VERB
crl-14326	213	17	in	in	ADP
crl-14326	213	18	the	the	DET
crl-14326	213	19	future	future	NOUN
crl-14326	213	20	,	,	PUNCT
crl-14326	213	21	the	the	DET
crl-14326	213	22	rtai	rtai	NOUN
crl-14326	213	23	could	could	AUX
crl-14326	213	24	be	be	AUX
crl-14326	213	25	used	use	VERB
crl-14326	213	26	as	as	ADP
crl-14326	213	27	a	a	DET
crl-14326	213	28	criterionreferenced	criterionreferenced	ADJ
crl-14326	213	29	instrument	instrument	NOUN
crl-14326	213	30	.	.	PUNCT
crl-14326	214	1	78	78	NUM
crl-14326	214	2	mehrens	mehren	NOUN
crl-14326	214	3	and	and	CCONJ
crl-14326	214	4	lehmann	lehmann	PROPN
crl-14326	214	5	note	note	VERB
crl-14326	214	6	that	that	SCONJ
crl-14326	214	7	the	the	DET
crl-14326	214	8	most	most	ADV
crl-14326	214	9	meaningful	meaningful	ADJ
crl-14326	214	10	test	test	NOUN
crl-14326	214	11	should	should	AUX
crl-14326	214	12	be	be	AUX
crl-14326	214	13	related	relate	VERB
crl-14326	214	14	to	to	ADP
crl-14326	214	15	both	both	DET
crl-14326	214	16	norms	norm	NOUN
crl-14326	214	17	and	and	CCONJ
crl-14326	214	18	criteria	criterion	NOUN
crl-14326	214	19	.	.	PUNCT
crl-14326	215	1	79	79	NUM
crl-14326	215	2	they	they	PRON
crl-14326	215	3	also	also	ADV
crl-14326	215	4	note	note	VERB
crl-14326	215	5	that	that	SCONJ
crl-14326	215	6	presenting	present	VERB
crl-14326	215	7	a	a	DET
crl-14326	215	8	number	number	NOUN
crl-14326	215	9	of	of	ADP
crl-14326	215	10	scores	score	NOUN
crl-14326	215	11	in	in	ADP
crl-14326	215	12	profile	profile	NOUN
crl-14326	215	13	form	form	NOUN
crl-14326	215	14	,	,	PUNCT
crl-14326	215	15	as	as	ADP
crl-14326	215	16	in	in	ADP
crl-14326	215	17	the	the	DET
crl-14326	215	18	rtat	rtat	NOUN
crl-14326	215	19	is	be	AUX
crl-14326	215	20	a	a	DET
crl-14326	215	21	useful	useful	ADJ
crl-14326	215	22	aid	aid	NOUN
crl-14326	215	23	in	in	ADP
crl-14326	215	24	interpretation	interpretation	NOUN
crl-14326	215	25	.	.	PUNCT
crl-14326	216	1	80	80	NUM
crl-14326	217	1	in	in	ADP
crl-14326	217	2	summary	summary	NOUN
crl-14326	217	3	,	,	PUNCT
crl-14326	217	4	the	the	DET
crl-14326	217	5	rtai	rtai	NOUN
crl-14326	217	6	was	be	AUX
crl-14326	217	7	designed	design	VERB
crl-14326	217	8	over	over	ADP
crl-14326	217	9	a	a	DET
crl-14326	217	10	period	period	NOUN
crl-14326	217	11	of	of	ADP
crl-14326	217	12	several	several	ADJ
crl-14326	217	13	years	year	NOUN
crl-14326	217	14	,	,	PUNCT
crl-14326	217	15	utilizing	utilize	VERB
crl-14326	217	16	the	the	DET
crl-14326	217	17	first	first	ADJ
crl-14326	217	18	author	author	NOUN
crl-14326	217	19	's	's	PART
crl-14326	217	20	own	own	ADJ
crl-14326	217	21	reference	reference	NOUN
crl-14326	217	22	work	work	NOUN
crl-14326	217	23	as	as	ADP
crl-14326	217	24	a	a	DET
crl-14326	217	25	basis	basis	NOUN
crl-14326	217	26	and	and	CCONJ
crl-14326	217	27	in	in	ADP
crl-14326	217	28	consultation	consultation	NOUN
crl-14326	217	29	with	with	ADP
crl-14326	217	30	the	the	DET
crl-14326	217	31	second	second	ADJ
crl-14326	217	32	author	author	NOUN
crl-14326	217	33	with	with	ADP
crl-14326	217	34	regard	regard	NOUN
crl-14326	217	35	to	to	ADP
crl-14326	217	36	measurement	measurement	NOUN
crl-14326	217	37	and	and	CCONJ
crl-14326	217	38	statistical	statistical	ADJ
crl-14326	217	39	questions	question	NOUN
crl-14326	217	40	.	.	PUNCT
crl-14326	218	1	it	it	PRON
crl-14326	218	2	was	be	AUX
crl-14326	218	3	hoped	hope	VERB
crl-14326	218	4	that	that	SCONJ
crl-14326	218	5	the	the	DET
crl-14326	218	6	rt	rt	PROPN
crl-14326	218	7	ai	ai	VERB
crl-14326	218	8	would	would	AUX
crl-14326	218	9	be	be	AUX
crl-14326	218	10	able	able	ADJ
crl-14326	218	11	to	to	PART
crl-14326	218	12	be	be	AUX
crl-14326	218	13	used	use	VERB
crl-14326	218	14	by	by	ADP
crl-14326	218	15	a	a	DET
crl-14326	218	16	library	library	NOUN
crl-14326	218	17	for	for	ADP
crl-14326	218	18	the	the	DET
crl-14326	218	19	following	follow	VERB
crl-14326	218	20	purposes	purpose	NOUN
crl-14326	218	21	:	:	PUNCT
crl-14326	218	22	1	1	X
crl-14326	218	23	.	.	X
crl-14326	218	24	to	to	PART
crl-14326	218	25	provide	provide	VERB
crl-14326	218	26	feedback	feedback	NOUN
crl-14326	218	27	from	from	ADP
crl-14326	218	28	the	the	DET
crl-14326	218	29	patron	patron	NOUN
crl-14326	218	30	as	as	ADP
crl-14326	218	31	to	to	ADP
crl-14326	218	32	whether	whether	SCONJ
crl-14326	218	33	his	his	PRON
crl-14326	218	34	or	or	CCONJ
crl-14326	218	35	her	her	PRON
crl-14326	218	36	particular	particular	ADJ
crl-14326	218	37	needs	need	NOUN
crl-14326	218	38	were	be	AUX
crl-14326	218	39	met	meet	VERB
crl-14326	218	40	.	.	PUNCT
crl-14326	219	1	2	2	X
crl-14326	219	2	.	.	PUNCT
crl-14326	219	3	to	to	PART
crl-14326	219	4	identify	identify	VERB
crl-14326	219	5	factors	factor	NOUN
crl-14326	219	6	associated	associate	VERB
crl-14326	219	7	with	with	ADP
crl-14326	219	8	success	success	NOUN
crl-14326	219	9	or	or	CCONJ
crl-14326	219	10	failure	failure	NOUN
crl-14326	219	11	on	on	ADP
crl-14326	219	12	each	each	DET
crl-14326	219	13	individual	individual	ADJ
crl-14326	219	14	transaction	transaction	NOUN
crl-14326	219	15	.	.	PUNCT
crl-14326	220	1	3	3	X
crl-14326	220	2	.	.	PUNCT
crl-14326	220	3	to	to	PART
crl-14326	220	4	assess	assess	VERB
crl-14326	220	5	quality	quality	NOUN
crl-14326	220	6	of	of	ADP
crl-14326	220	7	service	service	NOUN
crl-14326	220	8	on	on	ADP
crl-14326	220	9	all	all	DET
crl-14326	220	10	types	type	NOUN
crl-14326	220	11	of	of	ADP
crl-14326	220	12	questions	question	NOUN
crl-14326	220	13	,	,	PUNCT
crl-14326	220	14	rather	rather	ADV
crl-14326	220	15	than	than	ADP
crl-14326	220	16	on	on	ADP
crl-14326	220	17	factual	factual	ADJ
crl-14326	220	18	questions	question	NOUN
crl-14326	220	19	alone	alone	ADV
crl-14326	220	20	.	.	PUNCT
crl-14326	221	1	4	4	X
crl-14326	221	2	.	.	PUNCT
crl-14326	221	3	to	to	PART
crl-14326	221	4	assess	assess	VERB
crl-14326	221	5	quality	quality	NOUN
crl-14326	221	6	of	of	ADP
crl-14326	221	7	service	service	NOUN
crl-14326	221	8	in	in	ADP
crl-14326	221	9	the	the	DET
crl-14326	221	10	actual	actual	ADJ
crl-14326	221	11	reference	reference	NOUN
crl-14326	221	12	setting	set	VERB
crl-14326	221	13	,	,	PUNCT
crl-14326	221	14	using	use	VERB
crl-14326	221	15	the	the	DET
crl-14326	221	16	questions	question	NOUN
crl-14326	221	17	asked	ask	VERB
crl-14326	221	18	by	by	ADP
crl-14326	221	19	a	a	DET
crl-14326	221	20	library	library	NOUN
crl-14326	221	21	's	's	PART
crl-14326	221	22	own	own	ADJ
crl-14326	221	23	patrons	patron	NOUN
crl-14326	221	24	.	.	PUNCT
crl-14326	222	1	5	5	X
crl-14326	222	2	.	.	PUNCT
crl-14326	222	3	to	to	PART
crl-14326	222	4	provide	provide	VERB
crl-14326	222	5	feedback	feedback	NOUN
crl-14326	222	6	on	on	ADP
crl-14326	222	7	a	a	DET
crl-14326	222	8	variety	variety	NOUN
crl-14326	222	9	of	of	ADP
crl-14326	222	10	outcomes	outcome	NOUN
crl-14326	222	11	of	of	ADP
crl-14326	222	12	the	the	DET
crl-14326	222	13	reference	reference	NOUN
crl-14326	222	14	transaction	transaction	NOUN
crl-14326	222	15	,	,	PUNCT
crl-14326	222	16	such	such	ADJ
crl-14326	222	17	as	as	ADP
crl-14326	222	18	success	success	NOUN
crl-14326	222	19	;	;	PUNCT
crl-14326	223	1	satisfaction	satisfaction	NOUN
crl-14326	223	2	;	;	PUNCT
crl-14326	223	3	quality	quality	NOUN
crl-14326	223	4	of	of	ADP
crl-14326	223	5	july	july	PROPN
crl-14326	223	6	1987	1987	NUM
crl-14326	223	7	helpfulness	helpfulness	NOUN
crl-14326	223	8	,	,	PUNCT
crl-14326	223	9	courtesy	courtesy	NOUN
crl-14326	223	10	,	,	PUNCT
crl-14326	223	11	etc	etc	X
crl-14326	223	12	.	.	X
crl-14326	223	13	;	;	PUNCT
crl-14326	223	14	amount	amount	NOUN
crl-14326	223	15	learned	learn	VERB
crl-14326	223	16	;	;	PUNCT
crl-14326	223	17	quality	quality	NOUN
crl-14326	223	18	of	of	ADP
crl-14326	223	19	communication	communication	NOUN
crl-14326	223	20	and	and	CCONJ
crl-14326	223	21	the	the	DET
crl-14326	223	22	interview	interview	NOUN
crl-14326	223	23	.	.	PUNCT
crl-14326	224	1	6	6	X
crl-14326	224	2	.	.	X
crl-14326	224	3	to	to	PART
crl-14326	224	4	compare	compare	VERB
crl-14326	224	5	other	other	ADJ
crl-14326	224	6	factors	factor	NOUN
crl-14326	224	7	,	,	PUNCT
crl-14326	224	8	as	as	ADV
crl-14326	224	9	well	well	ADV
crl-14326	224	10	as	as	ADP
crl-14326	224	11	success	success	NOUN
crl-14326	224	12	,	,	PUNCT
crl-14326	224	13	with	with	ADP
crl-14326	224	14	other	other	ADJ
crl-14326	224	15	libraries	library	NOUN
crl-14326	224	16	of	of	ADP
crl-14326	224	17	the	the	DET
crl-14326	224	18	same	same	ADJ
crl-14326	224	19	size	size	NOUN
crl-14326	224	20	and	and	CCONJ
crl-14326	224	21	type	type	NOUN
crl-14326	224	22	.	.	PUNCT
crl-14326	225	1	7	7	X
crl-14326	225	2	.	.	PUNCT
crl-14326	225	3	to	to	PART
crl-14326	225	4	provide	provide	VERB
crl-14326	225	5	feedback	feedback	NOUN
crl-14326	225	6	to	to	ADP
crl-14326	225	7	those	those	PRON
crl-14326	225	8	in	in	ADP
crl-14326	225	9	charge	charge	NOUN
crl-14326	225	10	from	from	ADP
crl-14326	225	11	librarians	librarian	NOUN
crl-14326	225	12	on	on	ADP
crl-14326	225	13	factors	factor	NOUN
crl-14326	225	14	that	that	PRON
crl-14326	225	15	they	they	PRON
crl-14326	225	16	report	report	VERB
crl-14326	225	17	as	as	ADP
crl-14326	225	18	having	having	AUX
crl-14326	225	19	hindered	hinder	VERB
crl-14326	225	20	their	their	PRON
crl-14326	225	21	efforts	effort	NOUN
crl-14326	225	22	on	on	ADP
crl-14326	225	23	a	a	DET
crl-14326	225	24	particular	particular	ADJ
crl-14326	225	25	transaction	transaction	NOUN
crl-14326	225	26	.	.	PUNCT
crl-14326	226	1	pilot	pilot	NOUN
crl-14326	226	2	-	-	PUNCT
crl-14326	226	3	testing	test	VERB
crl-14326	226	4	the	the	DET
crl-14326	226	5	reference	reference	NOUN
crl-14326	226	6	transaction	transaction	NOUN
crl-14326	226	7	assessment	assessment	NOUN
crl-14326	226	8	instrument	instrument	NOUN
crl-14326	226	9	(	(	PUNCT
crl-14326	226	10	rtai	rtai	NOUN
crl-14326	226	11	)	)	PUNCT
crl-14326	226	12	in	in	ADP
crl-14326	226	13	order	order	NOUN
crl-14326	226	14	to	to	PART
crl-14326	226	15	evaluate	evaluate	VERB
crl-14326	226	16	the	the	DET
crl-14326	226	17	reference	reference	NOUN
crl-14326	226	18	transaction	transaction	NOUN
crl-14326	226	19	assessment	assessment	NOUN
crl-14326	226	20	instrument	instrument	NOUN
crl-14326	226	21	and	and	CCONJ
crl-14326	226	22	its	its	PRON
crl-14326	226	23	proposed	propose	VERB
crl-14326	226	24	method	method	NOUN
crl-14326	226	25	of	of	ADP
crl-14326	226	26	utilization	utilization	NOUN
crl-14326	226	27	,	,	PUNCT
crl-14326	226	28	heads	head	NOUN
crl-14326	226	29	of	of	ADP
crl-14326	226	30	reference	reference	NOUN
crl-14326	226	31	departments	department	NOUN
crl-14326	226	32	across	across	ADP
crl-14326	226	33	the	the	DET
crl-14326	226	34	country	country	NOUN
crl-14326	226	35	were	be	AUX
crl-14326	226	36	asked	ask	VERB
crl-14326	226	37	to	to	PART
crl-14326	226	38	volunteer	volunteer	VERB
crl-14326	226	39	in	in	ADP
crl-14326	226	40	a	a	DET
crl-14326	226	41	pilot	pilot	NOUN
crl-14326	226	42	-	-	PUNCT
crl-14326	226	43	test	test	NOUN
crl-14326	226	44	of	of	ADP
crl-14326	226	45	the	the	DET
crl-14326	226	46	procedure	procedure	NOUN
crl-14326	226	47	.	.	PUNCT
crl-14326	227	1	of	of	ADP
crl-14326	227	2	the	the	DET
crl-14326	227	3	libraries	library	NOUN
crl-14326	227	4	volunteering	volunteer	VERB
crl-14326	227	5	to	to	PART
crl-14326	227	6	participate	participate	VERB
crl-14326	227	7	in	in	ADP
crl-14326	227	8	this	this	DET
crl-14326	227	9	pilot	pilot	NOUN
crl-14326	227	10	test	test	NOUN
crl-14326	227	11	,	,	PUNCT
crl-14326	227	12	one	one	NUM
crl-14326	227	13	public	public	NOUN
crl-14326	227	14	and	and	CCONJ
crl-14326	227	15	17	17	NUM
crl-14326	227	16	academic	academic	ADJ
crl-14326	227	17	libraries	library	NOUN
crl-14326	227	18	were	be	AUX
crl-14326	227	19	selected	select	VERB
crl-14326	227	20	in	in	ADP
crl-14326	227	21	order	order	NOUN
crl-14326	227	22	to	to	PART
crl-14326	227	23	vary	vary	VERB
crl-14326	227	24	as	as	ADV
crl-14326	227	25	much	much	ADV
crl-14326	227	26	as	as	ADP
crl-14326	227	27	possible	possible	ADJ
crl-14326	227	28	the	the	DET
crl-14326	227	29	range	range	NOUN
crl-14326	227	30	of	of	ADP
crl-14326	227	31	institutional	institutional	ADJ
crl-14326	227	32	contexts	context	NOUN
crl-14326	227	33	in	in	ADP
crl-14326	227	34	which	which	PRON
crl-14326	227	35	the	the	DET
crl-14326	227	36	assessment	assessment	NOUN
crl-14326	227	37	scheme	scheme	NOUN
crl-14326	227	38	would	would	AUX
crl-14326	227	39	be	be	AUX
crl-14326	227	40	used	use	VERB
crl-14326	227	41	.	.	PUNCT
crl-14326	228	1	these	these	DET
crl-14326	228	2	18	18	NUM
crl-14326	228	3	libraries	library	NOUN
crl-14326	228	4	ranged	range	VERB
crl-14326	228	5	in	in	ADP
crl-14326	228	6	collection	collection	NOUN
crl-14326	228	7	sizes	size	NOUN
crl-14326	228	8	from	from	ADP
crl-14326	228	9	56,000	56,000	NUM
crl-14326	228	10	to	to	PART
crl-14326	228	11	4	4	NUM
crl-14326	228	12	million	million	NUM
crl-14326	228	13	volumes	volume	NOUN
crl-14326	228	14	and	and	CCONJ
crl-14326	228	15	included	include	VERB
crl-14326	228	16	both	both	DET
crl-14326	228	17	publicly	publicly	ADV
crl-14326	228	18	and	and	CCONJ
crl-14326	228	19	privately	privately	ADV
crl-14326	228	20	funded	fund	VERB
crl-14326	228	21	institutions	institution	NOUN
crl-14326	228	22	located	locate	VERB
crl-14326	228	23	in	in	ADP
crl-14326	228	24	regions	region	NOUN
crl-14326	228	25	of	of	ADP
crl-14326	228	26	the	the	DET
crl-14326	228	27	country	country	NOUN
crl-14326	228	28	from	from	ADP
crl-14326	228	29	california	california	PROPN
crl-14326	228	30	to	to	ADP
crl-14326	228	31	new	new	PROPN
crl-14326	228	32	england	england	PROPN
crl-14326	228	33	.	.	PUNCT
crl-14326	229	1	also	also	ADV
crl-14326	229	2	included	include	VERB
crl-14326	229	3	in	in	ADP
crl-14326	229	4	these	these	DET
crl-14326	229	5	17	17	NUM
crl-14326	229	6	academic	academic	ADJ
crl-14326	229	7	libraries	library	NOUN
crl-14326	229	8	were	be	AUX
crl-14326	229	9	one	one	NUM
crl-14326	229	10	medical	medical	ADJ
crl-14326	229	11	school	school	NOUN
crl-14326	229	12	and	and	CCONJ
crl-14326	229	13	one	one	NUM
crl-14326	229	14	undergraduate	undergraduate	NOUN
crl-14326	229	15	library	library	NOUN
crl-14326	229	16	.	.	PUNCT
crl-14326	230	1	because	because	SCONJ
crl-14326	230	2	of	of	ADP
crl-14326	230	3	the	the	DET
crl-14326	230	4	particular	particular	ADJ
crl-14326	230	5	natures	nature	NOUN
crl-14326	230	6	of	of	ADP
crl-14326	230	7	the	the	DET
crl-14326	230	8	public	public	ADJ
crl-14326	230	9	,	,	PUNCT
crl-14326	230	10	undergraduate	undergraduate	NOUN
crl-14326	230	11	,	,	PUNCT
crl-14326	230	12	and	and	CCONJ
crl-14326	230	13	medical	medical	ADJ
crl-14326	230	14	libraries	library	NOUN
crl-14326	230	15	,	,	PUNCT
crl-14326	230	16	it	it	PRON
crl-14326	230	17	was	be	AUX
crl-14326	230	18	decided	decide	VERB
crl-14326	230	19	to	to	PART
crl-14326	230	20	eliminate	eliminate	VERB
crl-14326	230	21	them	they	PRON
crl-14326	230	22	from	from	ADP
crl-14326	230	23	the	the	DET
crl-14326	230	24	results	result	NOUN
crl-14326	230	25	presented	present	VERB
crl-14326	230	26	here	here	ADV
crl-14326	230	27	.	.	PUNCT
crl-14326	231	1	thus	thus	ADV
crl-14326	231	2	,	,	PUNCT
crl-14326	231	3	the	the	DET
crl-14326	231	4	data	datum	NOUN
crl-14326	231	5	presented	present	VERB
crl-14326	231	6	in	in	ADP
crl-14326	231	7	the	the	DET
crl-14326	231	8	remainder	remainder	NOUN
crl-14326	231	9	of	of	ADP
crl-14326	231	10	this	this	DET
crl-14326	231	11	paper	paper	NOUN
crl-14326	231	12	are	be	AUX
crl-14326	231	13	restricted	restrict	VERB
crl-14326	231	14	to	to	ADP
crl-14326	231	15	the	the	DET
crl-14326	231	16	15	15	NUM
crl-14326	231	17	academic	academic	ADJ
crl-14326	231	18	library	library	NOUN
crl-14326	231	19	reference	reference	NOUN
crl-14326	231	20	departments	department	NOUN
crl-14326	231	21	contained	contain	VERB
crl-14326	231	22	in	in	ADP
crl-14326	231	23	our	our	PRON
crl-14326	231	24	sample	sample	NOUN
crl-14326	231	25	and	and	CCONJ
crl-14326	231	26	described	describe	VERB
crl-14326	231	27	below	below	ADP
crl-14326	231	28	in	in	ADP
crl-14326	231	29	table	table	NOUN
crl-14326	231	30	1	1	NUM
crl-14326	231	31	.	.	PUNCT
crl-14326	232	1	each	each	DET
crl-14326	232	2	library	library	NOUN
crl-14326	232	3	received	receive	VERB
crl-14326	232	4	a	a	DET
crl-14326	232	5	packet	packet	NOUN
crl-14326	232	6	of	of	ADP
crl-14326	232	7	50	50	NUM
crl-14326	232	8	forms	form	NOUN
crl-14326	232	9	for	for	ADP
crl-14326	232	10	reference	reference	NOUN
crl-14326	232	11	questions	question	NOUN
crl-14326	232	12	and	and	CCONJ
crl-14326	232	13	50	50	NUM
crl-14326	232	14	forms	form	NOUN
crl-14326	232	15	for	for	ADP
crl-14326	232	16	directional	directional	ADJ
crl-14326	232	17	questions	question	NOUN
crl-14326	232	18	,	,	PUNCT
crl-14326	232	19	plus	plus	CCONJ
crl-14326	232	20	detailed	detailed	ADJ
crl-14326	232	21	instructions	instruction	NOUN
crl-14326	232	22	.	.	PUNCT
crl-14326	233	1	reference	reference	NOUN
crl-14326	233	2	forms	form	NOUN
crl-14326	233	3	consisted	consist	VERB
crl-14326	233	4	of	of	ADP
crl-14326	233	5	a	a	DET
crl-14326	233	6	checklist	checklist	NOUN
crl-14326	233	7	to	to	PART
crl-14326	233	8	be	be	AUX
crl-14326	233	9	marked	mark	VERB
crl-14326	233	10	by	by	ADP
crl-14326	233	11	the	the	DET
crl-14326	233	12	reference	reference	NOUN
crl-14326	233	13	staff	staff	NOUN
crl-14326	233	14	member	member	NOUN
crl-14326	233	15	for	for	ADP
crl-14326	233	16	each	each	DET
crl-14326	233	17	question	question	NOUN
crl-14326	233	18	and	and	CCONJ
crl-14326	233	19	a	a	DET
crl-14326	233	20	tear	tear	NOUN
crl-14326	233	21	-	-	PUNCT
crl-14326	233	22	off	off	ADP
crl-14326	233	23	sheet	sheet	NOUN
crl-14326	233	24	to	to	PART
crl-14326	233	25	be	be	AUX
crl-14326	233	26	marked	mark	VERB
crl-14326	233	27	by	by	ADP
crl-14326	233	28	the	the	DET
crl-14326	233	29	patron	patron	NOUN
crl-14326	233	30	for	for	ADP
crl-14326	233	31	the	the	DET
crl-14326	233	32	same	same	ADJ
crl-14326	233	33	question	question	NOUN
crl-14326	233	34	.	.	PUNCT
crl-14326	234	1	the	the	DET
crl-14326	234	2	two	two	NUM
crl-14326	234	3	forms	form	NOUN
crl-14326	234	4	were	be	AUX
crl-14326	234	5	machine	machine	NOUN
crl-14326	234	6	coded	code	VERB
crl-14326	234	7	so	so	SCONJ
crl-14326	234	8	that	that	SCONJ
crl-14326	234	9	librarian	librarian	ADJ
crl-14326	234	10	and	and	CCONJ
crl-14326	234	11	patron	patron	NOUN
crl-14326	234	12	responses	response	NOUN
crl-14326	234	13	could	could	AUX
crl-14326	234	14	be	be	AUX
crl-14326	234	15	matched	match	VERB
crl-14326	234	16	after	after	SCONJ
crl-14326	234	17	the	the	DET
crl-14326	234	18	forms	form	NOUN
crl-14326	234	19	were	be	AUX
crl-14326	234	20	separated	separate	VERB
crl-14326	234	21	.	.	PUNCT
crl-14326	235	1	a	a	DET
crl-14326	235	2	copy	copy	NOUN
crl-14326	235	3	of	of	ADP
crl-14326	235	4	the	the	DET
crl-14326	235	5	assessment	assessment	NOUN
crl-14326	235	6	instrument	instrument	NOUN
crl-14326	235	7	appears	appear	VERB
crl-14326	235	8	as	as	SCONJ
crl-14326	235	9	appendix	appendix	ADJ
crl-14326	235	10	a.	a.	NOUN
crl-14326	235	11	each	each	DET
crl-14326	235	12	library	library	NOUN
crl-14326	235	13	was	be	AUX
crl-14326	235	14	instructed	instruct	VERB
crl-14326	235	15	to	to	ADP
crl-14326	235	16	adminisi	adminisi	VERB
crl-14326	235	17	1	1	NUM
crl-14326	235	18	development	development	NOUN
crl-14326	235	19	and	and	CCONJ
crl-14326	235	20	testing	test	VERB
crl-14326	235	21	323	323	NUM
crl-14326	235	22	table	table	NOUN
crl-14326	235	23	1	1	NUM
crl-14326	235	24	characteidsticsoflidrarrns	characteidsticsoflidrarrn	NOUN
crl-14326	235	25	participating	participate	VERB
crl-14326	235	26	in	in	ADP
crl-14326	235	27	pilot	pilot	NOUN
crl-14326	235	28	test	test	NOUN
crl-14326	235	29	collection	collection	NOUN
crl-14326	235	30	size	size	NOUN
crl-14326	235	31	publicly	publicly	ADV
crl-14326	235	32	funded	fund	VERB
crl-14326	235	33	privately	privately	ADV
crl-14326	235	34	funded	fund	VERB
crl-14326	235	35	total	total	ADJ
crl-14326	235	36	number	number	NOUN
crl-14326	235	37	of	of	ADP
crl-14326	235	38	transactions	transaction	NOUN
crl-14326	235	39	small	small	ADJ
crl-14326	235	40	500,000	500,000	NUM
crl-14326	235	41	vols	vol	NOUN
crl-14326	235	42	.	.	PUNCT
crl-14326	236	1	1	1	NUM
crl-14326	236	2	3	3	NUM
crl-14326	236	3	138	138	NUM
crl-14326	236	4	ter	ter	NOUN
crl-14326	236	5	the	the	DET
crl-14326	236	6	forms	form	NOUN
crl-14326	236	7	on	on	ADP
crl-14326	236	8	a	a	DET
crl-14326	236	9	typical	typical	ADJ
crl-14326	236	10	day	day	NOUN
crl-14326	236	11	in	in	ADP
crl-14326	236	12	the	the	DET
crl-14326	236	13	autumn	autumn	NOUN
crl-14326	236	14	quarter	quarter	NOUN
crl-14326	236	15	and	and	CCONJ
crl-14326	236	16	to	to	PART
crl-14326	236	17	record	record	VERB
crl-14326	236	18	each	each	DET
crl-14326	236	19	transaction	transaction	NOUN
crl-14326	236	20	until	until	SCONJ
crl-14326	236	21	all	all	DET
crl-14326	236	22	50	50	NUM
crl-14326	236	23	forms	form	NOUN
crl-14326	236	24	were	be	AUX
crl-14326	236	25	administered	administer	VERB
crl-14326	236	26	.	.	PUNCT
crl-14326	237	1	after	after	SCONJ
crl-14326	237	2	a	a	DET
crl-14326	237	3	request	request	NOUN
crl-14326	237	4	for	for	ADP
crl-14326	237	5	assistance	assistance	NOUN
crl-14326	237	6	had	have	AUX
crl-14326	237	7	been	be	AUX
crl-14326	237	8	made	make	VERB
crl-14326	237	9	,	,	PUNCT
crl-14326	237	10	the	the	DET
crl-14326	237	11	patron	patron	NOUN
crl-14326	237	12	was	be	AUX
crl-14326	237	13	informed	inform	VERB
crl-14326	237	14	that	that	SCONJ
crl-14326	237	15	the	the	DET
crl-14326	237	16	reference	reference	NOUN
crl-14326	237	17	department	department	NOUN
crl-14326	237	18	was	be	AUX
crl-14326	237	19	conducting	conduct	VERB
crl-14326	237	20	a	a	DET
crl-14326	237	21	survey	survey	NOUN
crl-14326	237	22	and	and	CCONJ
crl-14326	237	23	was	be	AUX
crl-14326	237	24	asked	ask	VERB
crl-14326	237	25	to	to	PART
crl-14326	237	26	fill	fill	VERB
crl-14326	237	27	out	out	ADP
crl-14326	237	28	a	a	DET
crl-14326	237	29	brief	brief	ADJ
crl-14326	237	30	checklist	checklist	NOUN
crl-14326	237	31	at	at	ADP
crl-14326	237	32	a	a	DET
crl-14326	237	33	later	later	ADJ
crl-14326	237	34	time	time	NOUN
crl-14326	237	35	and	and	CCONJ
crl-14326	237	36	deposit	deposit	VERB
crl-14326	237	37	the	the	DET
crl-14326	237	38	completed	complete	VERB
crl-14326	237	39	form	form	NOUN
crl-14326	237	40	in	in	ADP
crl-14326	237	41	a	a	DET
crl-14326	237	42	labeled	label	VERB
crl-14326	237	43	container	container	NOUN
crl-14326	237	44	some	some	DET
crl-14326	237	45	distance	distance	NOUN
crl-14326	237	46	away	away	ADV
crl-14326	237	47	.	.	PUNCT
crl-14326	238	1	the	the	DET
crl-14326	238	2	patron	patron	PROPN
crl-14326	238	3	portion	portion	NOUN
crl-14326	238	4	of	of	ADP
crl-14326	238	5	the	the	DET
crl-14326	238	6	form	form	NOUN
crl-14326	238	7	was	be	AUX
crl-14326	238	8	then	then	ADV
crl-14326	238	9	tom	tom	PROPN
crl-14326	238	10	off	off	ADP
crl-14326	238	11	and	and	CCONJ
crl-14326	238	12	given	give	VERB
crl-14326	238	13	to	to	ADP
crl-14326	238	14	the	the	DET
crl-14326	238	15	patron	patron	NOUN
crl-14326	238	16	.	.	PUNCT
crl-14326	239	1	the	the	DET
crl-14326	239	2	staff	staff	NOUN
crl-14326	239	3	member	member	NOUN
crl-14326	239	4	noted	note	VERB
crl-14326	239	5	the	the	DET
crl-14326	239	6	question	question	NOUN
crl-14326	239	7	in	in	ADP
crl-14326	239	8	the	the	DET
crl-14326	239	9	upper	upper	ADJ
crl-14326	239	10	right	right	ADJ
crl-14326	239	11	-	-	PUNCT
crl-14326	239	12	hand	hand	NOUN
crl-14326	239	13	corner	corner	NOUN
crl-14326	239	14	of	of	ADP
crl-14326	239	15	the	the	DET
crl-14326	239	16	librarian	librarian	NOUN
crl-14326	239	17	's	's	PART
crl-14326	239	18	form	form	NOUN
crl-14326	239	19	and	and	CCONJ
crl-14326	239	20	completed	complete	VERB
crl-14326	239	21	the	the	DET
crl-14326	239	22	rest	rest	NOUN
crl-14326	239	23	of	of	ADP
crl-14326	239	24	the	the	DET
crl-14326	239	25	items	item	NOUN
crl-14326	239	26	on	on	ADP
crl-14326	239	27	the	the	DET
crl-14326	239	28	form	form	NOUN
crl-14326	239	29	as	as	ADV
crl-14326	239	30	soon	soon	ADV
crl-14326	239	31	as	as	ADP
crl-14326	239	32	possible	possible	ADJ
crl-14326	239	33	after	after	SCONJ
crl-14326	239	34	the	the	DET
crl-14326	239	35	transaction	transaction	NOUN
crl-14326	239	36	had	have	AUX
crl-14326	239	37	been	be	AUX
crl-14326	239	38	completed	complete	VERB
crl-14326	239	39	.	.	PUNCT
crl-14326	240	1	81	81	NUM
crl-14326	240	2	upon	upon	SCONJ
crl-14326	240	3	completion	completion	NOUN
crl-14326	240	4	of	of	ADP
crl-14326	240	5	the	the	DET
crl-14326	240	6	50	50	NUM
crl-14326	240	7	forms	form	NOUN
crl-14326	240	8	,	,	PUNCT
crl-14326	240	9	librarian	librarian	ADJ
crl-14326	240	10	and	and	CCONJ
crl-14326	240	11	patron	patron	NOUN
crl-14326	240	12	forms	form	NOUN
crl-14326	240	13	were	be	AUX
crl-14326	240	14	collected	collect	VERB
crl-14326	240	15	and	and	CCONJ
crl-14326	240	16	mailed	mail	VERB
crl-14326	240	17	to	to	ADP
crl-14326	240	18	the	the	DET
crl-14326	240	19	ohio	ohio	PROPN
crl-14326	240	20	state	state	PROPN
crl-14326	240	21	university	university	PROPN
crl-14326	240	22	.	.	PUNCT
crl-14326	241	1	the	the	DET
crl-14326	241	2	forms	form	NOUN
crl-14326	241	3	were	be	AUX
crl-14326	241	4	computer	computer	NOUN
crl-14326	241	5	scanned	scan	VERB
crl-14326	241	6	,	,	PUNCT
crl-14326	241	7	and	and	CCONJ
crl-14326	241	8	data	datum	NOUN
crl-14326	241	9	were	be	AUX
crl-14326	241	10	read	read	VERB
crl-14326	241	11	onto	onto	ADP
crl-14326	241	12	magnetic	magnetic	ADJ
crl-14326	241	13	tapes	tape	NOUN
crl-14326	241	14	.	.	PUNCT
crl-14326	242	1	the	the	DET
crl-14326	242	2	computer	computer	NOUN
crl-14326	242	3	also	also	ADV
crl-14326	242	4	matched	match	VERB
crl-14326	242	5	serial	serial	ADJ
crl-14326	242	6	numbers	number	NOUN
crl-14326	242	7	from	from	ADP
crl-14326	242	8	the	the	DET
crl-14326	242	9	librarian	librarian	ADJ
crl-14326	242	10	and	and	CCONJ
crl-14326	242	11	patron	patron	NOUN
crl-14326	242	12	forms	form	NOUN
crl-14326	242	13	so	so	SCONJ
crl-14326	242	14	that	that	SCONJ
crl-14326	242	15	both	both	DET
crl-14326	242	16	halves	half	NOUN
crl-14326	242	17	of	of	ADP
crl-14326	242	18	the	the	DET
crl-14326	242	19	transaction	transaction	NOUN
crl-14326	242	20	could	could	AUX
crl-14326	242	21	be	be	AUX
crl-14326	242	22	reunited	reunite	VERB
crl-14326	242	23	.	.	PUNCT
crl-14326	243	1	return	return	NOUN
crl-14326	243	2	rate	rate	NOUN
crl-14326	243	3	in	in	ADP
crl-14326	243	4	the	the	DET
crl-14326	243	5	15	15	NUM
crl-14326	243	6	participating	participate	VERB
crl-14326	243	7	libraries	library	NOUN
crl-14326	243	8	,	,	PUNCT
crl-14326	243	9	88.46	88.46	NUM
crl-14326	243	10	%	%	NOUN
crl-14326	243	11	of	of	ADP
crl-14326	243	12	all	all	DET
crl-14326	243	13	forms	form	NOUN
crl-14326	243	14	given	give	VERB
crl-14326	243	15	out	out	ADP
crl-14326	243	16	were	be	AUX
crl-14326	243	17	returned	return	VERB
crl-14326	243	18	.	.	PUNCT
crl-14326	244	1	the	the	DET
crl-14326	244	2	number	number	NOUN
crl-14326	244	3	of	of	ADP
crl-14326	244	4	transactions	transaction	NOUN
crl-14326	244	5	per	per	ADP
crl-14326	244	6	library	library	NOUN
crl-14326	244	7	for	for	ADP
crl-14326	244	8	which	which	PRON
crl-14326	244	9	both	both	CCONJ
crl-14326	244	10	the	the	DET
crl-14326	244	11	patron	patron	NOUN
crl-14326	244	12	and	and	CCONJ
crl-14326	244	13	librarian	librarian	ADJ
crl-14326	244	14	halves	half	NOUN
crl-14326	244	15	of	of	ADP
crl-14326	244	16	the	the	DET
crl-14326	244	17	form	form	NOUN
crl-14326	244	18	were	be	AUX
crl-14326	244	19	returned	return	VERB
crl-14326	244	20	ranged	range	VERB
crl-14326	244	21	from	from	ADP
crl-14326	244	22	a	a	DET
crl-14326	244	23	low	low	NOUN
crl-14326	244	24	of	of	ADP
crl-14326	244	25	80	80	NUM
crl-14326	244	26	%	%	NOUN
crl-14326	244	27	to	to	ADP
crl-14326	244	28	a	a	DET
crl-14326	244	29	high	high	NOUN
crl-14326	244	30	of	of	ADP
crl-14326	244	31	97.67	97.67	NUM
crl-14326	244	32	%	%	NOUN
crl-14326	244	33	.	.	PUNCT
crl-14326	245	1	reliability	reliability	NOUN
crl-14326	245	2	reliability	reliability	NOUN
crl-14326	245	3	of	of	ADP
crl-14326	245	4	measures	measure	NOUN
crl-14326	245	5	,	,	PUNCT
crl-14326	245	6	the	the	DET
crl-14326	245	7	degree	degree	NOUN
crl-14326	245	8	to	to	PART
crl-14326	245	9	which	which	DET
crl-14326	245	10	replication	replication	NOUN
crl-14326	245	11	of	of	ADP
crl-14326	245	12	measurement	measurement	NOUN
crl-14326	245	13	yields	yield	VERB
crl-14326	245	14	the	the	DET
crl-14326	245	15	same	same	ADJ
crl-14326	245	16	result	result	NOUN
crl-14326	245	17	,	,	PUNCT
crl-14326	245	18	is	be	AUX
crl-14326	245	19	a	a	DET
crl-14326	245	20	key	key	ADJ
crl-14326	245	21	concern	concern	NOUN
crl-14326	245	22	in	in	ADP
crl-14326	245	23	the	the	DET
crl-14326	245	24	formation	formation	NOUN
crl-14326	245	25	of	of	ADP
crl-14326	245	26	any	any	DET
crl-14326	245	27	measuring	measure	VERB
crl-14326	245	28	instrument	instrument	NOUN
crl-14326	245	29	.	.	PUNCT
crl-14326	246	1	by	by	ADP
crl-14326	246	2	definition	definition	NOUN
crl-14326	246	3	,	,	PUNCT
crl-14326	246	4	the	the	DET
crl-14326	246	5	best	good	ADJ
crl-14326	246	6	way	way	NOUN
crl-14326	246	7	to	to	PART
crl-14326	246	8	obtain	obtain	VERB
crl-14326	246	9	an	an	DET
crl-14326	246	10	estimate	estimate	NOUN
crl-14326	246	11	of	of	ADP
crl-14326	246	12	the	the	DET
crl-14326	246	13	reliability	reliability	NOUN
crl-14326	246	14	of	of	ADP
crl-14326	246	15	an	an	DET
crl-14326	246	16	instrument	instrument	NOUN
crl-14326	246	17	is	be	AUX
crl-14326	246	18	via	via	ADP
crl-14326	246	19	the	the	DET
crl-14326	246	20	test	test	NOUN
crl-14326	246	21	-	-	PUNCT
crl-14326	246	22	retest	retest	NOUN
crl-14326	246	23	method	method	NOUN
crl-14326	246	24	.	.	PUNCT
crl-14326	247	1	because	because	SCONJ
crl-14326	247	2	of	of	ADP
crl-14326	247	3	the	the	DET
crl-14326	247	4	medium	medium	ADJ
crl-14326	247	5	500,000	500,000	NUM
crl-14326	247	6	-	-	SYM
crl-14326	247	7	1,000,000	1,000,000	NUM
crl-14326	247	8	vols	vol	NOUN
crl-14326	247	9	.	.	PUNCT
crl-14326	247	10	4	4	NUM
crl-14326	247	11	1	1	NUM
crl-14326	247	12	179	179	NUM
crl-14326	247	13	large	large	ADJ
crl-14326	247	14	1,000,000	1,000,000	NUM
crl-14326	247	15	vols	vol	NOUN
crl-14326	247	16	.	.	PUNCT
crl-14326	247	17	4	4	NUM
crl-14326	247	18	2	2	NUM
crl-14326	247	19	214	214	NUM
crl-14326	247	20	time	time	NOUN
crl-14326	247	21	and	and	CCONJ
crl-14326	247	22	costs	cost	NOUN
crl-14326	247	23	involved	involve	VERB
crl-14326	247	24	in	in	ADP
crl-14326	247	25	conducting	conduct	VERB
crl-14326	247	26	such	such	DET
crl-14326	247	27	a	a	DET
crl-14326	247	28	study	study	NOUN
crl-14326	247	29	with	with	ADP
crl-14326	247	30	the	the	DET
crl-14326	247	31	reference	reference	NOUN
crl-14326	247	32	transaction	transaction	NOUN
crl-14326	247	33	assessment	assessment	NOUN
crl-14326	247	34	instrument	instrument	NOUN
crl-14326	247	35	,	,	PUNCT
crl-14326	247	36	an	an	DET
crl-14326	247	37	alternate	alternate	ADJ
crl-14326	247	38	approach	approach	NOUN
crl-14326	247	39	to	to	ADP
crl-14326	247	40	estimating	estimate	VERB
crl-14326	247	41	the	the	DET
crl-14326	247	42	instrument	instrument	NOUN
crl-14326	247	43	's	's	PART
crl-14326	247	44	reliability	reliability	NOUN
crl-14326	247	45	was	be	AUX
crl-14326	247	46	employed	employ	VERB
crl-14326	247	47	:	:	PUNCT
crl-14326	247	48	an	an	DET
crl-14326	247	49	analysis	analysis	NOUN
crl-14326	247	50	of	of	ADP
crl-14326	247	51	the	the	DET
crl-14326	247	52	intercorrelation	intercorrelation	NOUN
crl-14326	247	53	of	of	ADP
crl-14326	247	54	multiple	multiple	ADJ
crl-14326	247	55	,	,	PUNCT
crl-14326	247	56	parallel	parallel	ADJ
crl-14326	247	57	measures	measure	NOUN
crl-14326	247	58	.	.	PUNCT
crl-14326	248	1	to	to	ADP
crl-14326	248	2	this	this	DET
crl-14326	248	3	end	end	NOUN
crl-14326	248	4	,	,	PUNCT
crl-14326	248	5	the	the	DET
crl-14326	248	6	reference	reference	NOUN
crl-14326	248	7	transaction	transaction	NOUN
crl-14326	248	8	assessment	assessment	NOUN
crl-14326	248	9	instrument	instrument	NOUN
crl-14326	248	10	was	be	AUX
crl-14326	248	11	partitioned	partition	VERB
crl-14326	248	12	into	into	ADP
crl-14326	248	13	a	a	DET
crl-14326	248	14	set	set	NOUN
crl-14326	248	15	of	of	ADP
crl-14326	248	16	35	35	NUM
crl-14326	248	17	variables	variable	NOUN
crl-14326	248	18	that	that	PRON
crl-14326	248	19	appeared	appear	VERB
crl-14326	248	20	to	to	PART
crl-14326	248	21	be	be	AUX
crl-14326	248	22	distinct	distinct	ADJ
crl-14326	248	23	measures	measure	NOUN
crl-14326	248	24	of	of	ADP
crl-14326	248	25	the	the	DET
crl-14326	248	26	quality	quality	NOUN
crl-14326	248	27	of	of	ADP
crl-14326	248	28	library	library	ADJ
crl-14326	248	29	reference	reference	NOUN
crl-14326	248	30	service	service	NOUN
crl-14326	248	31	.	.	PUNCT
crl-14326	249	1	the	the	DET
crl-14326	249	2	definitions	definition	NOUN
crl-14326	249	3	of	of	ADP
crl-14326	249	4	these	these	DET
crl-14326	249	5	35	35	NUM
crl-14326	249	6	variables	variable	NOUN
crl-14326	249	7	are	be	AUX
crl-14326	249	8	found	find	VERB
crl-14326	249	9	in	in	ADP
crl-14326	249	10	appendix	appendix	PROPN
crl-14326	249	11	b	b	NOUN
crl-14326	249	12	,	,	PUNCT
crl-14326	249	13	along	along	ADP
crl-14326	249	14	with	with	ADP
crl-14326	249	15	the	the	DET
crl-14326	249	16	method	method	NOUN
crl-14326	249	17	of	of	ADP
crl-14326	249	18	their	their	PRON
crl-14326	249	19	quantification	quantification	NOUN
crl-14326	249	20	.	.	PUNCT
crl-14326	250	1	variables	variable	NOUN
crl-14326	250	2	whose	whose	DET
crl-14326	250	3	manner	manner	NOUN
crl-14326	250	4	of	of	ADP
crl-14326	250	5	quantification	quantification	NOUN
crl-14326	250	6	was	be	AUX
crl-14326	250	7	expected	expect	VERB
crl-14326	250	8	to	to	PART
crl-14326	250	9	correlate	correlate	VERB
crl-14326	250	10	negatively	negatively	ADV
crl-14326	250	11	with	with	SCONJ
crl-14326	250	12	quality	quality	NOUN
crl-14326	250	13	of	of	ADP
crl-14326	250	14	library	library	ADJ
crl-14326	250	15	reference	reference	NOUN
crl-14326	250	16	service	service	NOUN
crl-14326	250	17	were	be	AUX
crl-14326	250	18	inverted	invert	VERB
crl-14326	250	19	to	to	PART
crl-14326	250	20	correlate	correlate	VERB
crl-14326	250	21	positively	positively	ADV
crl-14326	250	22	.	.	PUNCT
crl-14326	251	1	in	in	ADP
crl-14326	251	2	addition	addition	NOUN
crl-14326	251	3	,	,	PUNCT
crl-14326	251	4	examination	examination	NOUN
crl-14326	251	5	of	of	ADP
crl-14326	251	6	the	the	DET
crl-14326	251	7	distributions	distribution	NOUN
crl-14326	251	8	of	of	ADP
crl-14326	251	9	the	the	DET
crl-14326	251	10	variables	variable	NOUN
crl-14326	251	11	derived	derive	VERB
crl-14326	251	12	from	from	ADP
crl-14326	251	13	the	the	DET
crl-14326	251	14	531	531	NUM
crl-14326	251	15	responses	response	NOUN
crl-14326	251	16	in	in	ADP
crl-14326	251	17	our	our	PRON
crl-14326	251	18	sample	sample	NOUN
crl-14326	251	19	revealed	reveal	VERB
crl-14326	251	20	that	that	SCONJ
crl-14326	251	21	several	several	ADJ
crl-14326	251	22	of	of	ADP
crl-14326	251	23	them	they	PRON
crl-14326	251	24	were	be	AUX
crl-14326	251	25	skewed	skew	VERB
crl-14326	251	26	with	with	ADP
crl-14326	251	27	respect	respect	NOUN
crl-14326	251	28	to	to	ADP
crl-14326	251	29	a	a	DET
crl-14326	251	30	normal	normal	ADJ
crl-14326	251	31	distribution	distribution	NOUN
crl-14326	251	32	(	(	PUNCT
crl-14326	251	33	that	that	PRON
crl-14326	251	34	is	is	ADV
crl-14326	251	35	,	,	PUNCT
crl-14326	251	36	the	the	DET
crl-14326	251	37	bell	bell	NOUN
crl-14326	251	38	-	-	PUNCT
crl-14326	251	39	shaped	shape	VERB
crl-14326	251	40	curve	curve	NOUN
crl-14326	251	41	)	)	PUNCT
crl-14326	251	42	.	.	PUNCT
crl-14326	252	1	these	these	DET
crl-14326	252	2	variables	variable	NOUN
crl-14326	252	3	were	be	AUX
crl-14326	252	4	transformed	transform	VERB
crl-14326	252	5	to	to	PART
crl-14326	252	6	make	make	VERB
crl-14326	252	7	the	the	DET
crl-14326	252	8	shape	shape	NOUN
crl-14326	252	9	of	of	ADP
crl-14326	252	10	their	their	PRON
crl-14326	252	11	distributions	distribution	NOUN
crl-14326	252	12	more	more	ADV
crl-14326	252	13	closely	closely	ADV
crl-14326	252	14	conform	conform	VERB
crl-14326	252	15	to	to	ADP
crl-14326	252	16	a	a	DET
crl-14326	252	17	normal	normal	ADJ
crl-14326	252	18	distribution	distribution	NOUN
crl-14326	252	19	.	.	PUNCT
crl-14326	253	1	after	after	ADP
crl-14326	253	2	performing	perform	VERB
crl-14326	253	3	some	some	DET
crl-14326	253	4	necessary	necessary	ADJ
crl-14326	253	5	modifications	modification	NOUN
crl-14326	253	6	,	,	PUNCT
crl-14326	253	7	pearson	pearson	PROPN
crl-14326	253	8	zero	zero	NUM
crl-14326	253	9	-	-	PUNCT
crl-14326	253	10	order	order	NOUN
crl-14326	253	11	product	product	NOUN
crl-14326	253	12	-	-	PUNCT
crl-14326	253	13	moment	moment	NOUN
crl-14326	253	14	correlations	correlation	NOUN
crl-14326	253	15	were	be	AUX
crl-14326	253	16	computed	compute	VERB
crl-14326	253	17	for	for	ADP
crl-14326	253	18	each	each	DET
crl-14326	253	19	pair	pair	NOUN
crl-14326	253	20	of	of	ADP
crl-14326	253	21	these	these	DET
crl-14326	253	22	35	35	NUM
crl-14326	253	23	variables	variable	NOUN
crl-14326	253	24	.	.	PUNCT
crl-14326	254	1	the	the	DET
crl-14326	254	2	resulting	result	VERB
crl-14326	254	3	correlation	correlation	NOUN
crl-14326	254	4	matrix	matrix	NOUN
crl-14326	254	5	appears	appear	VERB
crl-14326	254	6	as	as	ADP
crl-14326	254	7	~igure	~igure	NOUN
crl-14326	254	8	1	1	NUM
crl-14326	254	9	.	.	PUNCT
crl-14326	254	10	as	as	ADP
crl-14326	254	11	an	an	DET
crl-14326	254	12	initial	initial	ADJ
crl-14326	254	13	measure	measure	NOUN
crl-14326	254	14	of	of	ADP
crl-14326	254	15	the	the	DET
crl-14326	254	16	instrument	instrument	NOUN
crl-14326	254	17	's	's	PART
crl-14326	254	18	reliability	reliability	NOUN
crl-14326	254	19	.	.	PUNCT
crl-14326	255	1	cronbach	cronbach	VERB
crl-14326	255	2	'	'	PUNCT
crl-14326	255	3	s	s	PROPN
crl-14326	255	4	alpha	alpha	NOUN
crl-14326	255	5	,	,	PUNCT
crl-14326	255	6	a	a	DET
crl-14326	255	7	commonly	commonly	ADV
crl-14326	255	8	used	use	VERB
crl-14326	255	9	estimator	estimator	NOUN
crl-14326	255	10	of	of	ADP
crl-14326	255	11	reliability	reliability	NOUN
crl-14326	255	12	,	,	PUNCT
crl-14326	255	13	was	be	AUX
crl-14326	255	14	computed	compute	VERB
crl-14326	255	15	.	.	PUNCT
crl-14326	256	1	82	82	NUM
crl-14326	256	2	cronbach	cronbach	NOUN
crl-14326	256	3	's	's	PART
crl-14326	256	4	a	a	DET
crl-14326	256	5	=	=	NOUN
crl-14326	256	6	ne11+(n-1)e	ne11+(n-1)e	NOUN
crl-14326	256	7	,	,	PUNCT
crl-14326	256	8	where	where	SCONJ
crl-14326	256	9	e	e	NOUN
crl-14326	256	10	is	be	AUX
crl-14326	256	11	the	the	DET
crl-14326	256	12	average	average	ADJ
crl-14326	256	13	interitem	interitem	NOUN
crl-14326	256	14	correlation	correlation	NOUN
crl-14326	256	15	and	and	CCONJ
crl-14326	256	16	n	n	NOUN
crl-14326	256	17	is	be	AUX
crl-14326	256	18	the	the	DET
crl-14326	256	19	total	total	ADJ
crl-14326	256	20	number	number	NOUN
crl-14326	256	21	of	of	ADP
crl-14326	256	22	variables	variable	NOUN
crl-14326	256	23	,	,	PUNCT
crl-14326	256	24	35	35	NUM
crl-14326	256	25	in	in	ADP
crl-14326	256	26	our	our	PRON
crl-14326	256	27	case	case	NOUN
crl-14326	256	28	.	.	PUNCT
crl-14326	257	1	the	the	DET
crl-14326	257	2	average	average	ADJ
crl-14326	257	3	interitem	interitem	NOUN
crl-14326	257	4	correlation	correlation	NOUN
crl-14326	257	5	for	for	ADP
crl-14326	257	6	the	the	DET
crl-14326	257	7	matrix	matrix	NOUN
crl-14326	257	8	in	in	ADP
crl-14326	257	9	figure	figure	NOUN
crl-14326	257	10	1	1	NUM
crl-14326	257	11	is	be	AUX
crl-14326	257	12	0.1128	0.1128	NUM
crl-14326	257	13	,	,	PUNCT
crl-14326	257	14	which	which	PRON
crl-14326	257	15	yields	yield	VERB
crl-14326	257	16	a	a	DET
crl-14326	257	17	value	value	NOUN
crl-14326	257	18	for	for	ADP
crl-14326	257	19	cronbach	cronbach	PROPN
crl-14326	257	20	's	's	PART
crl-14326	257	21	a	a	PRON
crl-14326	257	22	of	of	ADP
crl-14326	257	23	0.81652	0.81652	NUM
crl-14326	257	24	.	.	PUNCT
crl-14326	257	25	83	83	NUM
crl-14326	257	26	although	although	SCONJ
crl-14326	257	27	the	the	DET
crl-14326	257	28	average	average	ADJ
crl-14326	257	29	interitem	interitem	NOUN
crl-14326	257	30	correlation	correlation	NOUN
crl-14326	257	31	324	324	NUM
crl-14326	257	32	college	college	PROPN
crl-14326	257	33	&	&	CCONJ
crl-14326	257	34	research	research	PROPN
crl-14326	257	35	libraries	library	NOUN
crl-14326	257	36	july	july	PROPN
crl-14326	257	37	1987	1987	NUM
crl-14326	257	38	'	'	SYM
crl-14326	257	39	·	·	PUNCT
crl-14326	257	40	totckprl	totckprl	PROPN
crl-14326	257	41	---2	---2	PROPN
crl-14326	257	42	.	.	PUNCT
crl-14326	258	1	ql	ql	PROPN
crl-14326	258	2	.os	.os	PUNCT
crl-14326	258	3	.•	.•	PROPN
crl-14326	258	4	)	)	PUNCT
crl-14326	258	5	.	.	PUNCT
crl-14326	259	1	zll	zll	NOUN
crl-14326	260	1	1	1	NUM
crl-14326	260	2	•	•	NUM
crl-14326	260	3	i	i	NOUN
crl-14326	260	4	)	)	PUNCT
crl-14326	261	1	.olt	.olt	NOUN
crl-14326	261	2	...	...	PUNCT
crl-14326	262	1	lliis	lliis	ADJ
crl-14326	262	2	-.12	-.12	PUNCT
crl-14326	262	3	.r.l	.r.l	X
crl-14326	262	4	•,01	•,01	PROPN
crl-14326	262	5	s.	s.	PROPN
crl-14326	262	6	ziio	ziio	PROPN
crl-14326	262	7	,	,	PUNCT
crl-14326	262	8	1'16	1'16	NUM
crl-14326	262	9	.01	.01	NUM
crl-14326	262	10	.olt	.olt	NOUN
crl-14326	262	11	,	,	PUNCT
crl-14326	262	12	)	)	PUNCT
crl-14326	262	13	1	1	NUM
crl-14326	262	14	6	6	NUM
crl-14326	262	15	.	.	X
crl-14326	263	1	zl	zl	X
crl-14326	263	2	,	,	PUNCT
crl-14326	263	3	}	}	PUNCT
crl-14326	263	4	lo	lo	NOUN
crl-14326	263	5	,	,	PUNCT
crl-14326	263	6	10	10	NUM
crl-14326	263	7	.2	.2	NUM
crl-14326	263	8	..	..	PUNCT
crl-14326	263	9	.2~	.2~	PUNCT
crl-14326	264	1	.05	.05	NUM
crl-14326	264	2	1	1	NUM
crl-14326	264	3	.	.	PUNCT
crl-14326	265	1	t01cklll	t01cklll	NOUN
crl-14326	265	2	)	)	PUNCT
crl-14326	265	3	.62	.62	NUM
crl-14326	265	4	,	,	PUNCT
crl-14326	265	5	08	08	NUM
crl-14326	265	6	·	·	SYM
crl-14326	265	7	"	"	PUNCT
crl-14326	265	8	••	••	NOUN
crl-14326	265	9	o'j	o'j	PROPN
crl-14326	265	10	.)6	.)6	NOUN
crl-14326	265	11	·	·	PUNCT
crl-14326	265	12	"	"	PUNCT
crl-14326	265	13	"	"	PUNCT
crl-14326	265	14	e.	e.	PROPN
crl-14326	265	15	toh•.	toh•.	PROPN
crl-14326	265	16	~rll	~rll	PROPN
crl-14326	265	17	.21	.21	NUM
crl-14326	265	18	,	,	PUNCT
crl-14326	265	19	(	(	PUNCT
crl-14326	265	20	18	18	NUM
crl-14326	265	21	.17	.17	NUM
crl-14326	265	22	-.10	-.10	PUNCT
crl-14326	265	23	,	,	PUNCT
crl-14326	265	24	02	02	NUM
crl-14326	265	25	.1	.1	NUM
crl-14326	265	26	..	..	PUNCT
crl-14326	265	27	.so	.so	PUNCT
crl-14326	266	1	'	'	PUNCT
crl-14326	266	2	j	j	NOUN
crl-14326	266	3	,	,	PUNCT
crl-14326	266	4	tr•c	tr•c	PROPN
crl-14326	266	5	r.crt	r.crt	X
crl-14326	266	6	,	,	PUNCT
crl-14326	266	7	12	12	NUM
crl-14326	266	8	,	,	PUNCT
crl-14326	266	9	08	08	NUM
crl-14326	266	10	•	•	NOUN
crl-14326	266	11	)	)	PUNCT
crl-14326	266	12	0	0	NUM
crl-14326	266	13	.06	.06	NUM
crl-14326	266	14	.01	.01	NUM
crl-14326	266	15	,	,	PUNCT
crl-14326	266	16	i'j	i'j	ADV
crl-14326	266	17	•	•	NOUN
crl-14326	266	18	r.z	r.z	X
crl-14326	266	19	.oo	.oo	PUNCT
crl-14326	266	20	10	10	NUM
crl-14326	266	21	.	.	PUNCT
crl-14326	267	1	loio	loio	PROPN
crl-14326	267	2	~	~	PROPN
crl-14326	267	3	rt	rt	PROPN
crl-14326	267	4	,	,	PUNCT
crl-14326	267	5	16	16	NUM
crl-14326	267	6	,	,	PUNCT
crl-14326	267	7	(	(	PUNCT
crl-14326	267	8	i	i	PRON
crl-14326	267	9	(	(	PUNCT
crl-14326	267	10	,	,	PUNCT
crl-14326	267	11	.t•	.t•	PROPN
crl-14326	267	12	)	)	PUNCT
crl-14326	267	13	•	•	NOUN
crl-14326	267	14	,	,	PUNCT
crl-14326	267	15	0	0	NUM
crl-14326	267	16	)	)	PUNCT
crl-14326	267	17	.'11	.'11	PUNCT
crl-14326	268	1	•	•	NUM
crl-14326	269	1	~i	~i	NUM
crl-14326	269	2	•	•	NUM
crl-14326	269	3	slo	slo	PROPN
crl-14326	269	4	,	,	PUNCT
crl-14326	269	5	10	10	NUM
crl-14326	269	6	,	,	PUNCT
crl-14326	269	7	0	0	NUM
crl-14326	269	8	,	,	PUNCT
crl-14326	269	9	"	"	PUNCT
crl-14326	269	10	·	·	PUNCT
crl-14326	269	11	lliio.qi'ii	lliio.qi'ii	VERB
crl-14326	269	12	•	•	NUM
crl-14326	269	13	.02	.02	NUM
crl-14326	269	14	••	••	NOUN
crl-14326	269	15	os	os	NOUN
crl-14326	269	16	.01	.01	NUM
crl-14326	269	17	.01	.01	NUM
crl-14326	269	18	.oo	.oo	PUNCT
crl-14326	269	19	,	,	PUNCT
crl-14326	269	20	ii	ii	PROPN
crl-14326	269	21	·	·	PUNCT
crl-14326	269	22	"	"	PUNCT
crl-14326	269	23	'	'	PUNCT
crl-14326	269	24	,	,	PUNCT
crl-14326	269	25	08	08	NUM
crl-14326	269	26	.01	.01	NUM
crl-14326	269	27	,	,	PUNCT
crl-14326	269	28	0	0	NUM
crl-14326	269	29	)	)	PUNCT
crl-14326	269	30	u.	u.	NOUN
crl-14326	269	31	1111(1\.ll	1111(1\.ll	PROPN
crl-14326	269	32	-	-	PUNCT
crl-14326	269	33	.	.	PUNCT
crl-14326	270	1	21	21	NUM
crl-14326	270	2	t	t	NOUN
crl-14326	270	3	·	·	NUM
crl-14326	270	4	.01	.01	NUM
crl-14326	270	5	,	,	PUNCT
crl-14326	270	6	0	0	NUM
crl-14326	270	7	)	)	PUNCT
crl-14326	270	8	.i	.i	PROPN
crl-14326	270	9	)	)	PUNCT
crl-14326	271	1	-.oo	-.oo	PUNCT
crl-14326	271	2	-	-	PUNCT
crl-14326	271	3	.	.	PROPN
crl-14326	272	1	22	22	NUM
crl-14326	272	2	-,i	-,i	NOUN
crl-14326	272	3	,	,	PUNCT
crl-14326	272	4	-,118	-,118	VERB
crl-14326	272	5	•	•	ADV
crl-14326	272	6	,	,	PUNCT
crl-14326	272	7	oj	oj	PROPN
crl-14326	272	8	-,07	-,07	PROPN
crl-14326	272	9	-.olt	-.olt	PROPN
crl-14326	272	10	i	i	PROPN
crl-14326	272	11	)	)	PUNCT
crl-14326	272	12	,	,	PUNCT
crl-14326	272	13	ll	ll	AUX
crl-14326	272	14	,	,	PUNCT
crl-14326	272	15	~ill	~ill	NOUN
crl-14326	272	16	'	'	PUNCT
crl-14326	272	17	"	"	PUNCT
crl-14326	272	18	,	,	PUNCT
crl-14326	272	19	)	)	PUNCT
crl-14326	273	1	i	i	PRON
crl-14326	273	2	,	,	PUNCT
crl-14326	273	3	i	i	PRON
crl-14326	273	4	,	,	PUNCT
crl-14326	273	5	.76	.76	NUM
crl-14326	273	6	-.11	-.11	PUNCT
crl-14326	273	7	.us	.us	PUNCT
crl-14326	274	1	.!is	.!is	NOUN
crl-14326	274	2	,	,	PUNCT
crl-14326	274	3	)	)	PUNCT
crl-14326	274	4	'	'	PROPN
crl-14326	274	5	j	j	NOUN
crl-14326	274	6	,	,	PUNCT
crl-14326	274	7	76	76	NUM
crl-14326	274	8	•	•	NOUN
crl-14326	274	9	ht	ht	INTJ
crl-14326	274	10	,	,	PUNCT
crl-14326	274	11	i	i	PROPN
crl-14326	274	12	)	)	PUNCT
crl-14326	274	13	,	,	PUNCT
crl-14326	274	14	is	be	AUX
crl-14326	274	15	.....	.....	PUNCT
crl-14326	274	16	lit	lit	ADJ
crl-14326	274	17	.	.	PUNCT
crl-14326	275	1	zrt.o	zrt.o	NUM
crl-14326	275	2	••	••	NOUN
crl-14326	275	3	oo	oo	INTJ
crl-14326	275	4	.os	.os	PUNCT
crl-14326	275	5	,	,	PUNCT
crl-14326	275	6	loa	loa	NOUN
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crl-14326	304	1	•	•	NUM
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crl-14326	305	4	-.01	-.01	PROPN
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crl-14326	305	8	·	·	PUNCT
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crl-14326	306	1	•,01	•,01	PROPN
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crl-14326	307	4	•	•	NUM
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crl-14326	307	7	..	..	PUNCT
crl-14326	308	1	2'j	2'j	X
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crl-14326	309	1	ioi(t	ioi(t	PROPN
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crl-14326	309	7	)	)	PUNCT
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crl-14326	309	15	)	)	PUNCT
crl-14326	309	16	-.07	-.07	PUNCT
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crl-14326	309	21	)	)	PUNCT
crl-14326	309	22	-.20	-.20	PUNCT
crl-14326	309	23	,	,	PUNCT
crl-14326	309	24	o'j	o'j	PROPN
crl-14326	309	25	,	,	PUNCT
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crl-14326	309	27	)	)	PUNCT
crl-14326	309	28	.07	.07	NUM
crl-14326	309	29	)	)	PUNCT
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crl-14326	309	31	,	,	PUNCT
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crl-14326	309	33	tc	tc	NOUN
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crl-14326	310	2	.ii	.ii	PUNCT
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crl-14326	310	5	.o	.o	NOUN
crl-14326	310	6	..	..	PUNCT
crl-14326	310	7	,	,	PUNCT
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crl-14326	310	13	-.oo	-.oo	SYM
crl-14326	310	14	•	•	ADP
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crl-14326	310	18	•,06	•,06	PROPN
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crl-14326	310	20	)	)	PUNCT
crl-14326	310	21	•	•	ADV
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crl-14326	310	23	.is	.is	PUNCT
crl-14326	310	24	·	·	PUNCT
crl-14326	310	25	"	"	PUNCT
crl-14326	310	26	"	"	PUNCT
crl-14326	310	27	)	)	PUNCT
crl-14326	311	1	i	i	PRON
crl-14326	311	2	•	•	VERB
crl-14326	311	3	~jlcrpcd	~jlcrpcd	PUNCT
crl-14326	311	4	.o	.o	PROPN
crl-14326	311	5	..	..	PUNCT
crl-14326	312	1	.07	.07	NUM
crl-14326	312	2	.12	.12	NUM
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crl-14326	312	4	~	~	PROPN
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crl-14326	312	13	,	,	PUNCT
crl-14326	312	14	ll	ll	AUX
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crl-14326	312	16	)	)	PUNCT
crl-14326	312	17	-,06	-,06	PROPN
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crl-14326	313	3	·	·	PUNCT
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crl-14326	313	7	~	~	PUNCT
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crl-14326	313	9	2	2	X
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crl-14326	313	13	.o~	.o~	PUNCT
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crl-14326	313	15	i	i	PRON
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crl-14326	313	19	.ii	.ii	PUNCT
crl-14326	313	20	,	,	PUNCT
crl-14326	313	21	i'j	i'j	X
crl-14326	313	22	,	,	PUNCT
crl-14326	313	23	i	i	PRON
crl-14326	313	24	}	}	PUNCT
crl-14326	313	25	•	•	PROPN
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crl-14326	313	28	,	,	PUNCT
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crl-14326	313	30	-.06	-.06	PUNCT
crl-14326	313	31	-.07	-.07	INTJ
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crl-14326	313	34	.)2	.)2	PROPN
crl-14326	313	35	,	,	PUNCT
crl-14326	313	36	ii	ii	PROPN
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crl-14326	313	38	•	•	NUM
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crl-14326	313	40	)	)	PUNCT
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crl-14326	313	42	.	.	PUNCT
crl-14326	314	1	1l11rs	1l11rs	NUM
crl-14326	314	2	•	•	NOUN
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crl-14326	314	5	)	)	PUNCT
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crl-14326	314	8	llo	llo	INTJ
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crl-14326	315	1	~	~	PUNCT
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crl-14326	316	1	•	•	NOUN
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crl-14326	316	5	06	06	NUM
crl-14326	316	6	·	·	SYM
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crl-14326	316	9	,	,	PUNCT
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crl-14326	316	15	1	1	X
crl-14326	316	16	)	)	PUNCT
crl-14326	316	17	j	j	NOUN
crl-14326	316	18	"	"	PUNCT
crl-14326	316	19	.	.	PUNCT
crl-14326	317	1	a	a	DET
crl-14326	317	2	'	'	NOUN
crl-14326	317	3	:	:	PUNCT
crl-14326	317	4	•	•	NUM
crl-14326	317	5	,	,	PUNCT
crl-14326	317	6	i	i	PRON
crl-14326	317	7	l	l	NOUN
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crl-14326	317	9	,	,	PUNCT
crl-14326	317	10	12	12	NUM
crl-14326	317	11	·	·	PUNCT
crl-14326	317	12	''	''	PUNCT
crl-14326	317	13	,	,	PUNCT
crl-14326	317	14	18	18	NUM
crl-14326	317	15	.oo	.oo	PUNCT
crl-14326	317	16	•,o	•,o	PROPN
crl-14326	317	17	(	(	PUNCT
crl-14326	317	18	,	,	PUNCT
crl-14326	317	19	•,00	•,00	ADJ
crl-14326	317	20	-.01	-.01	PROPN
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crl-14326	317	22	0	0	NUM
crl-14326	317	23	)	)	PUNCT
crl-14326	317	24	·	·	PUNCT
crl-14326	317	25	.ol	.ol	PUNCT
crl-14326	317	26	,	,	PUNCT
crl-14326	317	27	02	02	NUM
crl-14326	317	28	.02	.02	NUM
crl-14326	317	29	,	,	PUNCT
crl-14326	317	30	r.o	r.o	PROPN
crl-14326	317	31	.20	.20	NUM
crl-14326	317	32	,	,	PUNCT
crl-14326	317	33	)	)	PUNCT
crl-14326	317	34	2	2	NUM
crl-14326	317	35	js	js	NOUN
crl-14326	317	36	.	.	PUNCT
crl-14326	317	37	tolcrans	tolcran	NOUN
crl-14326	317	38	,	,	PUNCT
crl-14326	317	39	02	02	NUM
crl-14326	317	40	,	,	PUNCT
crl-14326	317	41	01	01	NUM
crl-14326	318	1	.2	.2	NUM
crl-14326	318	2	..	..	PUNCT
crl-14326	318	3	.01	.01	NUM
crl-14326	318	4	.10	.10	NUM
crl-14326	318	5	,	,	PUNCT
crl-14326	318	6	o'j	o'j	PROPN
crl-14326	318	7	.oc	.oc	PUNCT
crl-14326	318	8	.	.	PUNCT
crl-14326	319	1	,	,	PUNCT
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crl-14326	319	5	,	,	PUNCT
crl-14326	319	6	.oz	.oz	PUNCT
crl-14326	320	1	-.oz	-.oz	PROPN
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crl-14326	320	6	,	,	PUNCT
crl-14326	320	7	i	i	PRON
crl-14326	320	8	,	,	PUNCT
crl-14326	320	9	.78	.78	NUM
crl-14326	320	10	1	1	NUM
crl-14326	320	11	2	2	NUM
crl-14326	320	12	3	3	NUM
crl-14326	320	13	4	4	NUM
crl-14326	320	14	5	5	NUM
crl-14326	320	15	6	6	NUM
crl-14326	320	16	7	7	NUM
crl-14326	320	17	8	8	NUM
crl-14326	320	18	9	9	NUM
crl-14326	320	19	10	10	NUM
crl-14326	320	20	1	1	NUM
crl-14326	320	21	1	1	NUM
crl-14326	320	22	12	12	NUM
crl-14326	320	23	13	13	NUM
crl-14326	320	24	14	14	NUM
crl-14326	320	25	15	15	NUM
crl-14326	320	26	16	16	NUM
crl-14326	320	27	figure	figure	NOUN
crl-14326	320	28	1	1	NUM
crl-14326	320	29	correlation	correlation	NOUN
crl-14326	320	30	matrix	matrix	NOUN
crl-14326	320	31	is	be	AUX
crl-14326	320	32	low	low	ADJ
crl-14326	320	33	,	,	PUNCT
crl-14326	320	34	the	the	DET
crl-14326	320	35	sheer	sheer	ADJ
crl-14326	320	36	number	number	NOUN
crl-14326	320	37	of	of	ADP
crl-14326	320	38	variables	variable	NOUN
crl-14326	320	39	unfactor	unfactor	NOUN
crl-14326	320	40	analysis	analysis	NOUN
crl-14326	320	41	,	,	PUNCT
crl-14326	320	42	principal	principal	ADJ
crl-14326	320	43	components	component	NOUN
crl-14326	320	44	der	der	ADJ
crl-14326	320	45	consideration	consideration	NOUN
crl-14326	320	46	here	here	ADV
crl-14326	320	47	accounts	account	VERB
crl-14326	320	48	for	for	ADP
crl-14326	320	49	the	the	DET
crl-14326	320	50	analysis	analysis	NOUN
crl-14326	320	51	,	,	PUNCT
crl-14326	320	52	and	and	CCONJ
crl-14326	320	53	canonical	canonical	ADJ
crl-14326	320	54	correlation	correlation	NOUN
crl-14326	320	55	analylarge	analylarge	NOUN
crl-14326	320	56	value	value	NOUN
crl-14326	320	57	for	for	ADP
crl-14326	320	58	cronbach	cronbach	NOUN
crl-14326	320	59	's	's	PART
crl-14326	320	60	a.	a.	NOUN
crl-14326	320	61	sis	sis	PROPN
crl-14326	320	62	.	.	PUNCT
crl-14326	321	1	whereas	whereas	SCONJ
crl-14326	321	2	these	these	DET
crl-14326	321	3	other	other	ADJ
crl-14326	321	4	techniques	technique	NOUN
crl-14326	321	5	aim	aim	VERB
crl-14326	321	6	to	to	PART
crl-14326	321	7	computation	computation	NOUN
crl-14326	321	8	of	of	ADP
crl-14326	321	9	cronbach	cronbach	NOUN
crl-14326	321	10	'	'	PUNCT
crl-14326	321	11	s	s	PART
crl-14326	321	12	a	a	DET
crl-14326	321	13	assumes	assume	NOUN
crl-14326	321	14	create	create	VERB
crl-14326	321	15	a	a	DET
crl-14326	321	16	new	new	ADJ
crl-14326	321	17	set	set	NOUN
crl-14326	321	18	of	of	ADP
crl-14326	321	19	variables	variable	NOUN
crl-14326	321	20	that	that	PRON
crl-14326	321	21	represent	represent	VERB
crl-14326	321	22	that	that	SCONJ
crl-14326	321	23	the	the	DET
crl-14326	321	24	35	35	NUM
crl-14326	321	25	variables	variable	NOUN
crl-14326	321	26	are	be	AUX
crl-14326	321	27	parallel	parallel	VERB
crl-14326	321	28	a	a	DET
crl-14326	321	29	mathematically	mathematically	ADV
crl-14326	321	30	simpler	simple	ADJ
crl-14326	321	31	combination	combination	NOUN
crl-14326	321	32	of	of	ADP
crl-14326	321	33	measures	measure	NOUN
crl-14326	321	34	-	-	PUNCT
crl-14326	321	35	that	that	ADV
crl-14326	321	36	is	be	AUX
crl-14326	321	37	,	,	PUNCT
crl-14326	321	38	different	different	ADJ
crl-14326	321	39	measures	measure	NOUN
crl-14326	321	40	of	of	ADP
crl-14326	321	41	the	the	DET
crl-14326	321	42	original	original	ADJ
crl-14326	321	43	set	set	NOUN
crl-14326	321	44	of	of	ADP
crl-14326	321	45	variables	variable	NOUN
crl-14326	321	46	,	,	PUNCT
crl-14326	321	47	the	the	DET
crl-14326	321	48	results	result	NOUN
crl-14326	321	49	of	of	ADP
crl-14326	321	50	the	the	DET
crl-14326	321	51	same	same	ADJ
crl-14326	321	52	underlying	underlie	VERB
crl-14326	321	53	phenomenon	phenomenon	NOUN
crl-14326	321	54	.	.	PUNCT
crl-14326	322	1	it	it	PRON
crl-14326	322	2	igcluster	igcluster	ADJ
crl-14326	322	3	analysis	analysis	NOUN
crl-14326	322	4	are	be	AUX
crl-14326	322	5	groupings	grouping	NOUN
crl-14326	322	6	of	of	ADP
crl-14326	322	7	the	the	DET
crl-14326	322	8	originores	originore	NOUN
crl-14326	322	9	the	the	DET
crl-14326	322	10	fact	fact	NOUN
crl-14326	322	11	that	that	SCONJ
crl-14326	322	12	two	two	NUM
crl-14326	322	13	or	or	CCONJ
crl-14326	322	14	more	more	ADV
crl-14326	322	15	distinct	distinct	ADJ
crl-14326	322	16	dinal	dinal	ADJ
crl-14326	322	17	variables	variable	NOUN
crl-14326	322	18	based	base	VERB
crl-14326	322	19	upon	upon	SCONJ
crl-14326	322	20	their	their	PRON
crl-14326	322	21	overall	overall	ADJ
crl-14326	322	22	demensions	demension	NOUN
crl-14326	322	23	of	of	ADP
crl-14326	322	24	a	a	DET
crl-14326	322	25	complex	complex	ADJ
crl-14326	322	26	phenomenon	phenomenon	NOUN
crl-14326	322	27	may	may	AUX
crl-14326	322	28	gree	gree	VERB
crl-14326	322	29	of	of	ADP
crl-14326	322	30	similarity	similarity	NOUN
crl-14326	322	31	.	.	PUNCT
crl-14326	323	1	variables	variable	NOUN
crl-14326	323	2	in	in	ADP
crl-14326	323	3	the	the	DET
crl-14326	323	4	same	same	ADJ
crl-14326	323	5	be	be	AUX
crl-14326	323	6	measured	measure	VERB
crl-14326	323	7	.	.	PUNCT
crl-14326	324	1	if	if	SCONJ
crl-14326	324	2	such	such	ADJ
crl-14326	324	3	is	be	AUX
crl-14326	324	4	the	the	DET
crl-14326	324	5	case	case	NOUN
crl-14326	324	6	,	,	PUNCT
crl-14326	324	7	croncluster	croncluster	NOUN
crl-14326	324	8	are	be	AUX
crl-14326	324	9	more	more	ADV
crl-14326	324	10	closely	closely	ADV
crl-14326	324	11	related	relate	VERB
crl-14326	324	12	to	to	ADP
crl-14326	324	13	each	each	DET
crl-14326	324	14	bach	bach	NOUN
crl-14326	324	15	's	's	PART
crl-14326	324	16	a	a	PRON
crl-14326	324	17	is	be	AUX
crl-14326	324	18	a	a	DET
crl-14326	324	19	poor	poor	ADJ
crl-14326	324	20	estimator	estimator	NOUN
crl-14326	324	21	of	of	ADP
crl-14326	324	22	the	the	DET
crl-14326	324	23	true	true	ADJ
crl-14326	324	24	reliother	reliother	NOUN
crl-14326	324	25	than	than	ADP
crl-14326	324	26	to	to	ADP
crl-14326	324	27	any	any	DET
crl-14326	324	28	variable	variable	NOUN
crl-14326	324	29	found	find	VERB
crl-14326	324	30	in	in	ADP
crl-14326	324	31	a	a	DET
crl-14326	324	32	difability	difability	NOUN
crl-14326	324	33	of	of	ADP
crl-14326	324	34	the	the	DET
crl-14326	324	35	measuring	measure	VERB
crl-14326	324	36	instrument	instrument	NOUN
crl-14326	324	37	.	.	PUNCT
crl-14326	325	1	close	close	ADJ
crl-14326	325	2	ferent	ferent	NOUN
crl-14326	325	3	cluster	cluster	NOUN
crl-14326	325	4	.	.	PUNCT
crl-14326	326	1	in	in	ADP
crl-14326	326	2	addition	addition	NOUN
crl-14326	326	3	,	,	PUNCT
crl-14326	326	4	these	these	DET
crl-14326	326	5	groups	group	NOUN
crl-14326	326	6	,	,	PUNCT
crl-14326	326	7	inspection	inspection	NOUN
crl-14326	326	8	of	of	ADP
crl-14326	326	9	the	the	DET
crl-14326	326	10	correlation	correlation	NOUN
crl-14326	326	11	matrix	matrix	NOUN
crl-14326	326	12	(	(	PUNCT
crl-14326	326	13	figure	figure	NOUN
crl-14326	326	14	termed	term	VERB
crl-14326	326	15	clusters	cluster	NOUN
crl-14326	326	16	,	,	PUNCT
crl-14326	326	17	are	be	AUX
crl-14326	326	18	nonoverlapping	nonoverlapping	ADJ
crl-14326	326	19	.	.	PUNCT
crl-14326	327	1	a	a	DET
crl-14326	327	2	1	1	NUM
crl-14326	327	3	)	)	PUNCT
crl-14326	327	4	suggests	suggest	VERB
crl-14326	327	5	that	that	SCONJ
crl-14326	327	6	this	this	PRON
crl-14326	327	7	may	may	AUX
crl-14326	327	8	be	be	AUX
crl-14326	327	9	the	the	DET
crl-14326	327	10	case	case	NOUN
crl-14326	327	11	for	for	ADP
crl-14326	327	12	variable	variable	NOUN
crl-14326	327	13	will	will	AUX
crl-14326	327	14	be	be	AUX
crl-14326	327	15	assigned	assign	VERB
crl-14326	327	16	to	to	ADP
crl-14326	327	17	only	only	ADV
crl-14326	327	18	one	one	NUM
crl-14326	327	19	clusthe	clusthe	PRON
crl-14326	327	20	reference	reference	NOUN
crl-14326	327	21	transaction	transaction	NOUN
crl-14326	327	22	assessment	assessment	NOUN
crl-14326	327	23	inter	inter	NOUN
crl-14326	327	24	.	.	PUNCT
crl-14326	328	1	in	in	ADP
crl-14326	328	2	the	the	DET
crl-14326	328	3	other	other	ADJ
crl-14326	328	4	previously	previously	ADV
crl-14326	328	5	mentioned	mention	VERB
crl-14326	328	6	strument	strument	NOUN
crl-14326	328	7	.	.	PUNCT
crl-14326	329	1	in	in	ADP
crl-14326	329	2	some	some	DET
crl-14326	329	3	sections	section	NOUN
crl-14326	329	4	of	of	ADP
crl-14326	329	5	the	the	DET
crl-14326	329	6	matrix	matrix	NOUN
crl-14326	329	7	,	,	PUNCT
crl-14326	329	8	multivariate	multivariate	NOUN
crl-14326	329	9	techniques	technique	NOUN
crl-14326	329	10	,	,	PUNCT
crl-14326	329	11	a	a	DET
crl-14326	329	12	single	single	ADJ
crl-14326	329	13	variable	variable	ADJ
crl-14326	329	14	correlations	correlation	NOUN
crl-14326	329	15	are	be	AUX
crl-14326	329	16	quite	quite	ADV
crl-14326	329	17	small	small	ADJ
crl-14326	329	18	,	,	PUNCT
crl-14326	329	19	while	while	SCONJ
crl-14326	329	20	in	in	ADP
crl-14326	329	21	other	other	ADJ
crl-14326	329	22	may	may	AUX
crl-14326	329	23	be	be	AUX
crl-14326	329	24	divided	divide	VERB
crl-14326	329	25	up	up	ADP
crl-14326	329	26	into	into	ADP
crl-14326	329	27	two	two	NUM
crl-14326	329	28	or	or	CCONJ
crl-14326	329	29	more	more	ADJ
crl-14326	329	30	new	new	ADJ
crl-14326	329	31	sections	section	NOUN
crl-14326	329	32	,	,	PUNCT
crl-14326	329	33	groups	group	NOUN
crl-14326	329	34	of	of	ADP
crl-14326	329	35	highly	highly	ADV
crl-14326	329	36	intercorrelated	intercorrelate	VERB
crl-14326	329	37	variables	variable	NOUN
crl-14326	329	38	,	,	PUNCT
crl-14326	329	39	making	make	VERB
crl-14326	329	40	interpretation	interpretation	NOUN
crl-14326	329	41	of	of	ADP
crl-14326	329	42	the	the	DET
crl-14326	329	43	variables	variable	NOUN
crl-14326	329	44	can	can	AUX
crl-14326	329	45	be	be	AUX
crl-14326	329	46	seen	see	VERB
crl-14326	329	47	.	.	PUNCT
crl-14326	330	1	to	to	PART
crl-14326	330	2	explore	explore	VERB
crl-14326	330	3	this	this	DET
crl-14326	330	4	posresults	posresult	NOUN
crl-14326	330	5	rather	rather	ADV
crl-14326	330	6	difficult	difficult	ADJ
crl-14326	330	7	.	.	PUNCT
crl-14326	331	1	sibility	sibility	NOUN
crl-14326	331	2	in	in	ADP
crl-14326	331	3	a	a	DET
crl-14326	331	4	more	more	ADV
crl-14326	331	5	formal	formal	ADJ
crl-14326	331	6	manner	manner	NOUN
crl-14326	331	7	,	,	PUNCT
crl-14326	331	8	a	a	DET
crl-14326	331	9	cluster	cluster	NOUN
crl-14326	331	10	there	there	PRON
crl-14326	331	11	are	be	VERB
crl-14326	331	12	a	a	DET
crl-14326	331	13	number	number	NOUN
crl-14326	331	14	of	of	ADP
crl-14326	331	15	distinct	distinct	ADJ
crl-14326	331	16	techanalysis	techanalysis	NOUN
crl-14326	331	17	of	of	ADP
crl-14326	331	18	the	the	DET
crl-14326	331	19	35	35	NUM
crl-14326	331	20	variables	variable	NOUN
crl-14326	331	21	was	be	AUX
crl-14326	331	22	conniques	connique	NOUN
crl-14326	331	23	for	for	ADP
crl-14326	331	24	performing	perform	VERB
crl-14326	331	25	cluster	cluster	NOUN
crl-14326	331	26	analyses	analysis	NOUN
crl-14326	331	27	.	.	PUNCT
crl-14326	332	1	84	84	NUM
crl-14326	332	2	ducted	ducte	VERB
crl-14326	332	3	.	.	PUNCT
crl-14326	333	1	the	the	DET
crl-14326	333	2	procedure	procedure	NOUN
crl-14326	333	3	used	use	VERB
crl-14326	333	4	in	in	ADP
crl-14326	333	5	this	this	DET
crl-14326	333	6	study	study	NOUN
crl-14326	333	7	is	be	AUX
crl-14326	333	8	a	a	DET
crl-14326	333	9	hiercluster	hiercluster	NOUN
crl-14326	333	10	analysis	analysis	NOUN
crl-14326	333	11	is	be	AUX
crl-14326	333	12	one	one	NUM
crl-14326	333	13	of	of	ADP
crl-14326	333	14	a	a	DET
crl-14326	333	15	number	number	NOUN
crl-14326	333	16	of	of	ADP
crl-14326	333	17	statistical	statistical	ADJ
crl-14326	333	18	methods	method	NOUN
crl-14326	333	19	used	use	VERB
crl-14326	333	20	in	in	ADP
crl-14326	333	21	the	the	DET
crl-14326	333	22	examinaarchical	examinaarchical	ADJ
crl-14326	333	23	,	,	PUNCT
crl-14326	333	24	divisive	divisive	ADJ
crl-14326	333	25	method	method	NOUN
crl-14326	333	26	using	use	VERB
crl-14326	333	27	the	the	DET
crl-14326	333	28	sas	sas	PROPN
crl-14326	333	29	program	program	NOUN
crl-14326	333	30	varclus	varclus	NOUN
crl-14326	333	31	.	.	PUNCT
crl-14326	334	1	85	85	NUM
crl-14326	334	2	the	the	DET
crl-14326	334	3	procedure	procedure	NOUN
crl-14326	334	4	is	be	AUX
crl-14326	334	5	tion	tion	NOUN
crl-14326	334	6	of	of	ADP
crl-14326	334	7	multivariate	multivariate	NOUN
crl-14326	334	8	data	datum	NOUN
crl-14326	334	9	sets	set	NOUN
crl-14326	334	10	and	and	CCONJ
crl-14326	334	11	is	be	AUX
crl-14326	334	12	akin	akin	ADJ
crl-14326	334	13	to	to	PART
crl-14326	334	14	divisive	divisive	VERB
crl-14326	334	15	in	in	ADP
crl-14326	334	16	that	that	SCONJ
crl-14326	334	17	it	it	PRON
crl-14326	334	18	starts	start	VERB
crl-14326	334	19	out	out	ADP
crl-14326	334	20	with	with	ADP
crl-14326	334	21	the	the	DET
crl-14326	334	22	full35development	full35development	NOUN
crl-14326	334	23	and	and	CCONJ
crl-14326	334	24	testing	test	VERB
crl-14326	334	25	325	325	NUM
crl-14326	334	26	·	·	PUNCT
crl-14326	334	27	"	"	PUNCT
crl-14326	334	28	'	'	PUNCT
crl-14326	334	29	..	..	PUNCT
crl-14326	334	30	.	.	PUNCT
crl-14326	335	1	;	;	PUNCT
crl-14326	335	2	,	,	PUNCT
crl-14326	335	3	{	{	PUNCT
crl-14326	335	4	is	be	AUX
crl-14326	335	5	.06	.06	NUM
crl-14326	335	6	•	•	NUM
crl-14326	335	7	21	21	NUM
crl-14326	335	8	.	.	PUNCT
crl-14326	336	1	.60	.60	NUM
crl-14326	336	2	.o	.o	NOUN
crl-14326	337	1	~	~	X
crl-14326	337	2	t	t	PROPN
crl-14326	337	3	.28	.28	NUM
crl-14326	337	4	·	·	PUNCT
crl-14326	337	5	''	''	PUNCT
crl-14326	337	6	.oit	.oit	PUNCT
crl-14326	338	1	.7	.7	PROPN
crl-14326	338	2	'	'	PUNCT
crl-14326	338	3	)	)	PUNCT
crl-14326	338	4	·	·	PUNCT
crl-14326	338	5	"	"	PUNCT
crl-14326	338	6	,	,	PUNCT
crl-14326	338	7	2	2	X
crl-14326	338	8	)	)	PUNCT
crl-14326	338	9	.01	.01	NUM
crl-14326	338	10	.10	.10	NUM
crl-14326	338	11	.	.	PUNCT
crl-14326	339	1	,	,	PUNCT
crl-14326	339	2	,	,	PUNCT
crl-14326	339	3	.0~	.0~	NOUN
crl-14326	339	4	.}0	.}0	PUNCT
crl-14326	340	1	.oz	.oz	PUNCT
crl-14326	340	2	.si	.si	PROPN
crl-14326	341	1	.22	.22	NUM
crl-14326	341	2	.6s	.6s	NOUN
crl-14326	342	1	.25	.25	NUM
crl-14326	342	2	•	•	NOUN
crl-14326	342	3	loz	loz	NOUN
crl-14326	342	4	•	•	INTJ
crl-14326	343	1	.!ii	.!ii	PROPN
crl-14326	343	2	.68	.68	NUM
crl-14326	343	3	.sit	.sit	PUNCT
crl-14326	344	1	.h	.h	PUNCT
crl-14326	344	2	.u	.u	PROPN
crl-14326	345	1	.17	.17	NUM
crl-14326	345	2	.86	.86	NUM
crl-14326	345	3	.06	.06	NUM
crl-14326	345	4	.6s	.6s	NOUN
crl-14326	345	5	...	...	PUNCT
crl-14326	345	6	,	,	PUNCT
crl-14326	345	7	.2	.2	NUM
crl-14326	345	8	)	)	PUNCT
crl-14326	345	9	.l'j	.l'j	PUNCT
crl-14326	345	10	,	,	PUNCT
crl-14326	345	11	lt6	lt6	NOUN
crl-14326	345	12	--.10	--.10	PROPN
crl-14326	345	13	....	....	PUNCT
crl-14326	345	14	.00	.00	NUM
crl-14326	345	15	.60	.60	NUM
crl-14326	345	16	.18	.18	NUM
crl-14326	345	17	,	,	PUNCT
crl-14326	345	18	qo	qo	NOUN
crl-14326	345	19	,	,	PUNCT
crl-14326	345	20	)	)	PUNCT
crl-14326	345	21	0	0	NUM
crl-14326	345	22	·	·	PUNCT
crl-14326	345	23	''	''	PUNCT
crl-14326	345	24	·	·	PUNCT
crl-14326	345	25	''	''	PUNCT
crl-14326	345	26	.or	.or	PROPN
crl-14326	345	27	.	.	PUNCT
crl-14326	345	28	.oa	.oa	PUNCT
crl-14326	346	1	.olt	.olt	PROPN
crl-14326	346	2	.)1	.)1	PROPN
crl-14326	346	3	•	•	NUM
crl-14326	347	1	21	21	NUM
crl-14326	347	2	.17	.17	NUM
crl-14326	347	3	.21	.21	NUM
crl-14326	347	4	·	·	PUNCT
crl-14326	347	5	'	'	PUNCT
crl-14326	347	6	"	"	PUNCT
crl-14326	347	7	.01	.01	NUM
crl-14326	347	8	,	,	PUNCT
crl-14326	347	9	10	10	NUM
crl-14326	347	10	·	·	PUNCT
crl-14326	347	11	''	''	PUNCT
crl-14326	347	12	.)it	.)it	PUNCT
crl-14326	347	13	.ol	.ol	PROPN
crl-14326	348	1	.60	.60	NUM
crl-14326	348	2	.so	.so	PUNCT
crl-14326	348	3	,	,	PUNCT
crl-14326	348	4	is	be	AUX
crl-14326	348	5	.ii	.ii	PUNCT
crl-14326	348	6	...	...	PUNCT
crl-14326	348	7	,	,	PUNCT
crl-14326	348	8	•	•	NUM
crl-14326	348	9	js	js	INTJ
crl-14326	348	10	,	,	PUNCT
crl-14326	348	11	0	0	NUM
crl-14326	348	12	'	'	NUM
crl-14326	348	13	)	)	PUNCT
crl-14326	349	1	.17	.17	NUM
crl-14326	349	2	.06	.06	NUM
crl-14326	349	3	.10	.10	NUM
crl-14326	349	4	.os	.os	PUNCT
crl-14326	349	5	·	·	PUNCT
crl-14326	349	6	''	''	PUNCT
crl-14326	349	7	•	•	NUM
crl-14326	349	8	2	2	NUM
crl-14326	349	9	)	)	PUNCT
crl-14326	349	10	.06	.06	NUM
crl-14326	349	11	•	•	NOUN
crl-14326	349	12	.0	.0	NUM
crl-14326	349	13	}	}	PUNCT
crl-14326	349	14	.12	.12	NUM
crl-14326	349	15	.lit	.lit	NOUN
crl-14326	349	16	·	·	PUNCT
crl-14326	349	17	''	''	PUNCT
crl-14326	349	18	.06	.06	NUM
crl-14326	349	19	,	,	PUNCT
crl-14326	349	20	16	16	NUM
crl-14326	349	21	.26	.26	NUM
crl-14326	349	22	·	·	PUNCT
crl-14326	349	23	''	''	PUNCT
crl-14326	349	24	.os	.os	PUNCT
crl-14326	350	1	.i	.i	NOUN
crl-14326	351	1	1	1	NUM
crl-14326	351	2	.10	.10	NUM
crl-14326	351	3	·	·	PUNCT
crl-14326	351	4	''	''	PUNCT
crl-14326	351	5	.	.	PUNCT
crl-14326	352	1	'	'	PUNCT
crl-14326	352	2	j	j	NOUN
crl-14326	352	3	.	.	PUNCT
crl-14326	352	4	'	'	PUNCT
crl-14326	352	5	)	)	PUNCT
crl-14326	352	6	.is	.is	PUNCT
crl-14326	353	1	.o'j	.o'j	NUM
crl-14326	353	2	.06	.06	NUM
crl-14326	353	3	.06	.06	NUM
crl-14326	353	4	-.oo	-.oo	NOUN
crl-14326	353	5	.2	.2	NUM
crl-14326	353	6	)	)	PUNCT
crl-14326	354	1	.2	.2	NUM
crl-14326	354	2	..	..	PUNCT
crl-14326	355	1	.or	.or	PROPN
crl-14326	355	2	.	.	PUNCT
crl-14326	356	1	•	•	NUM
crl-14326	356	2	)	)	PUNCT
crl-14326	356	3	5	5	NUM
crl-14326	356	4	·	·	PUNCT
crl-14326	356	5	''	''	PUNCT
crl-14326	357	1	•	•	NUM
crl-14326	357	2	r.z	r.z	PROPN
crl-14326	357	3	.	.	PUNCT
crl-14326	358	1	s~	s~	PROPN
crl-14326	358	2	·	·	PUNCT
crl-14326	358	3	''	''	PUNCT
crl-14326	358	4	.21	.21	NUM
crl-14326	358	5	.n	.n	NOUN
crl-14326	358	6	,	,	PUNCT
crl-14326	358	7	(	(	PUNCT
crl-14326	358	8	•8	•8	X
crl-14326	358	9	,	,	PUNCT
crl-14326	358	10	12	12	NUM
crl-14326	358	11	-.or	-.or	NOUN
crl-14326	358	12	.	.	PROPN
crl-14326	358	13	.12	.12	NUM
crl-14326	358	14	,	,	PUNCT
crl-14326	358	15	17	17	NUM
crl-14326	358	16	•	•	NUM
crl-14326	358	17	20	20	NUM
crl-14326	358	18	.or	.or	PUNCT
crl-14326	358	19	.	.	PUNCT
crl-14326	359	1	.28	.28	NUM
crl-14326	359	2	·	·	PUNCT
crl-14326	359	3	"	"	PUNCT
crl-14326	359	4	•	•	NUM
crl-14326	359	5	js	js	ADJ
crl-14326	359	6	•	•	NUM
crl-14326	359	7	52	52	NUM
crl-14326	359	8	.12	.12	NUM
crl-14326	359	9	.18	.18	NUM
crl-14326	359	10	•	•	NOUN
crl-14326	359	11	'	'	NUM
crl-14326	359	12	7	7	NUM
crl-14326	359	13	.06	.06	NUM
crl-14326	359	14	·	·	PUNCT
crl-14326	359	15	"	"	PUNCT
crl-14326	359	16	-.o	-.o	PUNCT
crl-14326	359	17	,	,	PUNCT
crl-14326	359	18	.	.	PUNCT
crl-14326	360	1	sa	sa	PROPN
crl-14326	360	2	.82	.82	NUM
crl-14326	360	3	,	,	PUNCT
crl-14326	360	4	12	12	NUM
crl-14326	360	5	.08	.08	NUM
crl-14326	360	6	-0	-0	NUM
crl-14326	360	7	01	01	NUM
crl-14326	360	8	·	·	PUNCT
crl-14326	360	9	''	''	PUNCT
crl-14326	360	10	.is	.is	PUNCT
crl-14326	360	11	.os	.os	PUNCT
crl-14326	361	1	,	,	PUNCT
crl-14326	361	2	10	10	NUM
crl-14326	361	3	·	·	PUNCT
crl-14326	361	4	''	''	PUNCT
crl-14326	361	5	.oq	.oq	PUNCT
crl-14326	361	6	.0	.0	NUM
crl-14326	361	7	)	)	PUNCT
crl-14326	361	8	.oa	.oa	PUNCT
crl-14326	362	1	,	,	PUNCT
crl-14326	362	2	i	i	PRON
crl-14326	362	3	j	j	PROPN
crl-14326	362	4	.12	.12	NUM
crl-14326	362	5	.06	.06	NUM
crl-14326	362	6	.oa	.oa	PUNCT
crl-14326	362	7	.	.	PROPN
crl-14326	362	8	,	,	PUNCT
crl-14326	362	9	01	01	NUM
crl-14326	362	10	.2	.2	NUM
crl-14326	362	11	'	'	PUNCT
crl-14326	362	12	)	)	PUNCT
crl-14326	362	13	·	·	PUNCT
crl-14326	362	14	'	'	PUNCT
crl-14326	362	15	j	j	PROPN
crl-14326	362	16	.07	.07	NUM
crl-14326	362	17	.16	.16	NUM
crl-14326	362	18	,	,	PUNCT
crl-14326	362	19	zit	zit	NOUN
crl-14326	362	20	.01	.01	NUM
crl-14326	362	21	.os	.os	PUNCT
crl-14326	362	22	,	,	PUNCT
crl-14326	362	23	18	18	NUM
crl-14326	362	24	,	,	PUNCT
crl-14326	362	25	i~	i~	PROPN
crl-14326	362	26	.oo	.oo	PUNCT
crl-14326	362	27	.0	.0	NUM
crl-14326	362	28	)	)	PUNCT
crl-14326	362	29	•	•	NUM
crl-14326	362	30	22	22	NUM
crl-14326	362	31	.oc	.oc	PUNCT
crl-14326	362	32	.	.	PUNCT
crl-14326	363	1	•	•	NUM
crl-14326	363	2	ll	ll	NOUN
crl-14326	363	3	.is	.is	PUNCT
crl-14326	364	1	.15	.15	NUM
crl-14326	364	2	.21	.21	NUM
crl-14326	364	3	.88	.88	NUM
crl-14326	364	4	.)1	.)1	PROPN
crl-14326	364	5	.c	.c	PROPN
crl-14326	364	6	's	's	PART
crl-14326	364	7	.29	.29	NUM
crl-14326	364	8	.2	.2	NUM
crl-14326	364	9	,	,	PUNCT
crl-14326	364	10	·	·	PUNCT
crl-14326	364	11	"	"	PUNCT
crl-14326	364	12	.lit	.lit	X
crl-14326	364	13	.z7	.z7	NOUN
crl-14326	364	14	.:z	.:z	PUNCT
crl-14326	364	15	.12	.12	NUM
crl-14326	364	16	.01	.01	NUM
crl-14326	364	17	.zo	.zo	PUNCT
crl-14326	364	18	.or	.or	PROPN
crl-14326	364	19	.	.	PUNCT
crl-14326	365	1	.5	.5	NUM
crl-14326	365	2	'	'	PUNCT
crl-14326	365	3	)	)	PUNCT
crl-14326	365	4	,	,	PUNCT
crl-14326	365	5	it	it	PRON
crl-14326	365	6	)	)	PUNCT
crl-14326	365	7	,	,	PUNCT
crl-14326	365	8	)	)	PUNCT
crl-14326	365	9	it	it	PRON
crl-14326	365	10	,	,	PUNCT
crl-14326	365	11	i	i	PRON
crl-14326	365	12	)	)	PUNCT
crl-14326	366	1	.}l	.}l	PROPN
crl-14326	366	2	17	17	NUM
crl-14326	366	3	18	18	NUM
crl-14326	366	4	19	19	NUM
crl-14326	366	5	20	20	NUM
crl-14326	366	6	21	21	NUM
crl-14326	366	7	22	22	NUM
crl-14326	366	8	23	23	NUM
crl-14326	366	9	"	"	PUNCT
crl-14326	366	10	24	24	NUM
crl-14326	366	11	25	25	NUM
crl-14326	366	12	26	26	NUM
crl-14326	366	13	27	27	NUM
crl-14326	366	14	28	28	NUM
crl-14326	366	15	29	29	NUM
crl-14326	366	16	30	30	NUM
crl-14326	366	17	31	31	NUM
crl-14326	366	18	32	32	NUM
crl-14326	366	19	33	33	NUM
crl-14326	366	20	34	34	NUM
crl-14326	366	21	figure	figure	NOUN
crl-14326	366	22	1	1	NUM
crl-14326	366	23	continued	continued	ADJ
crl-14326	366	24	variable	variable	NOUN
crl-14326	366	25	set	set	VERB
crl-14326	366	26	and	and	CCONJ
crl-14326	366	27	begins	begin	VERB
crl-14326	366	28	to	to	PART
crl-14326	366	29	divide	divide	VERB
crl-14326	366	30	them	they	PRON
crl-14326	366	31	into	into	ADP
crl-14326	366	32	clusters	cluster	NOUN
crl-14326	366	33	in	in	ADP
crl-14326	366	34	a	a	DET
crl-14326	366	35	step	step	NOUN
crl-14326	366	36	-	-	PUNCT
crl-14326	366	37	by	by	ADP
crl-14326	366	38	-	-	PUNCT
crl-14326	366	39	step	step	NOUN
crl-14326	366	40	manner	manner	NOUN
crl-14326	366	41	.	.	PUNCT
crl-14326	367	1	it	it	PRON
crl-14326	367	2	first	first	ADV
crl-14326	367	3	divides	divide	VERB
crl-14326	367	4	the	the	DET
crl-14326	367	5	total	total	ADJ
crl-14326	367	6	variable	variable	NOUN
crl-14326	367	7	set	set	VERB
crl-14326	367	8	into	into	ADP
crl-14326	367	9	a	a	DET
crl-14326	367	10	best	good	ADJ
crl-14326	367	11	two	two	NUM
crl-14326	367	12	-	-	PUNCT
crl-14326	367	13	cluster	cluster	NOUN
crl-14326	367	14	solution	solution	NOUN
crl-14326	367	15	.	.	PUNCT
crl-14326	368	1	it	it	PRON
crl-14326	368	2	then	then	ADV
crl-14326	368	3	examines	examine	VERB
crl-14326	368	4	the	the	DET
crl-14326	368	5	two	two	NUM
crl-14326	368	6	clusters	cluster	NOUN
crl-14326	368	7	,	,	PUNCT
crl-14326	368	8	finds	find	VERB
crl-14326	368	9	the	the	DET
crl-14326	368	10	cluster	cluster	NOUN
crl-14326	368	11	containing	contain	VERB
crl-14326	368	12	the	the	DET
crl-14326	368	13	greater	great	ADJ
crl-14326	368	14	amount	amount	NOUN
crl-14326	368	15	of	of	ADP
crl-14326	368	16	dissimilarity	dissimilarity	NOUN
crl-14326	368	17	among	among	ADP
crl-14326	368	18	the	the	DET
crl-14326	368	19	variables	variable	NOUN
crl-14326	368	20	contained	contain	VERB
crl-14326	368	21	in	in	ADP
crl-14326	368	22	that	that	DET
crl-14326	368	23	cluster	cluster	NOUN
crl-14326	368	24	,	,	PUNCT
crl-14326	368	25	and	and	CCONJ
crl-14326	368	26	divides	divide	VERB
crl-14326	368	27	it	it	PRON
crl-14326	368	28	into	into	ADP
crl-14326	368	29	two	two	NUM
crl-14326	368	30	clusters	cluster	NOUN
crl-14326	368	31	.	.	PUNCT
crl-14326	369	1	the	the	DET
crl-14326	369	2	result	result	NOUN
crl-14326	369	3	is	be	AUX
crl-14326	369	4	a	a	DET
crl-14326	369	5	three	three	NUM
crl-14326	369	6	-	-	PUNCT
crl-14326	369	7	cluster	cluster	NOUN
crl-14326	369	8	solution	solution	NOUN
crl-14326	369	9	of	of	ADP
crl-14326	369	10	the	the	DET
crl-14326	369	11	variables	variable	NOUN
crl-14326	369	12	.	.	PUNCT
crl-14326	370	1	the	the	DET
crl-14326	370	2	three	three	NUM
crl-14326	370	3	clusters	cluster	NOUN
crl-14326	370	4	are	be	AUX
crl-14326	370	5	then	then	ADV
crl-14326	370	6	examined	examine	VERB
crl-14326	370	7	,	,	PUNCT
crl-14326	370	8	a	a	DET
crl-14326	370	9	fourcluster	fourcluster	NOUN
crl-14326	370	10	solution	solution	NOUN
crl-14326	370	11	is	be	AUX
crl-14326	370	12	obtained	obtain	VERB
crl-14326	370	13	,	,	PUNCT
crl-14326	370	14	and	and	CCONJ
crl-14326	370	15	so	so	ADV
crl-14326	370	16	on	on	ADV
crl-14326	370	17	.	.	PUNCT
crl-14326	371	1	ultimately	ultimately	ADV
crl-14326	371	2	,	,	PUNCT
crl-14326	371	3	if	if	SCONJ
crl-14326	371	4	this	this	DET
crl-14326	371	5	procedure	procedure	NOUN
crl-14326	371	6	were	be	AUX
crl-14326	371	7	allowed	allow	VERB
crl-14326	371	8	to	to	PART
crl-14326	371	9	keep	keep	VERB
crl-14326	371	10	clustering	cluster	VERB
crl-14326	371	11	in	in	ADP
crl-14326	371	12	this	this	DET
crl-14326	371	13	manner	manner	NOUN
crl-14326	371	14	,	,	PUNCT
crl-14326	371	15	it	it	PRON
crl-14326	371	16	would	would	AUX
crl-14326	371	17	eventually	eventually	ADV
crl-14326	371	18	produce	produce	VERB
crl-14326	371	19	35	35	NUM
crl-14326	371	20	clusters	cluster	NOUN
crl-14326	371	21	,	,	PUNCT
crl-14326	371	22	with	with	ADP
crl-14326	371	23	one	one	NUM
crl-14326	371	24	variable	variable	NOUN
crl-14326	371	25	in	in	ADP
crl-14326	371	26	each	each	DET
crl-14326	371	27	cluster	cluster	NOUN
crl-14326	371	28	.	.	PUNCT
crl-14326	372	1	however	however	ADV
crl-14326	372	2	,	,	PUNCT
crl-14326	372	3	the	the	DET
crl-14326	372	4	subdividing	subdividing	NOUN
crl-14326	372	5	process	process	NOUN
crl-14326	372	6	is	be	AUX
crl-14326	372	7	stopped	stop	VERB
crl-14326	372	8	when	when	SCONJ
crl-14326	372	9	there	there	PRON
crl-14326	372	10	is	be	VERB
crl-14326	372	11	statistically	statistically	ADV
crl-14326	372	12	little	little	ADJ
crl-14326	372	13	improvement	improvement	NOUN
crl-14326	372	14	to	to	PART
crl-14326	372	15	be	be	AUX
crl-14326	372	16	gained	gain	VERB
crl-14326	372	17	by	by	ADP
crl-14326	372	18	further	further	ADJ
crl-14326	372	19	subdivision	subdivision	NOUN
crl-14326	372	20	.	.	PUNCT
crl-14326	373	1	in	in	ADP
crl-14326	373	2	the	the	DET
crl-14326	373	3	context	context	NOUN
crl-14326	373	4	of	of	ADP
crl-14326	373	5	reliability	reliability	NOUN
crl-14326	373	6	studies	study	NOUN
crl-14326	373	7	,	,	PUNCT
crl-14326	373	8	variables	variable	NOUN
crl-14326	373	9	contained	contain	VERB
crl-14326	373	10	in	in	ADP
crl-14326	373	11	the	the	DET
crl-14326	373	12	same	same	ADJ
crl-14326	373	13	cluster	cluster	NOUN
crl-14326	373	14	when	when	SCONJ
crl-14326	373	15	the	the	DET
crl-14326	373	16	program	program	NOUN
crl-14326	373	17	terminates	terminate	VERB
crl-14326	373	18	can	can	AUX
crl-14326	373	19	be	be	AUX
crl-14326	373	20	considered	consider	VERB
crl-14326	373	21	sufficiently	sufficiently	ADV
crl-14326	373	22	similar	similar	ADJ
crl-14326	373	23	so	so	ADV
crl-14326	373	24	as	as	SCONJ
crl-14326	373	25	to	to	PART
crl-14326	373	26	represent	represent	VERB
crl-14326	373	27	parallel	parallel	ADJ
crl-14326	373	28	measures	measure	NOUN
crl-14326	373	29	of	of	ADP
crl-14326	373	30	an	an	DET
crl-14326	373	31	underlying	underlying	ADJ
crl-14326	373	32	dimension	dimension	NOUN
crl-14326	373	33	.	.	PUNCT
crl-14326	374	1	in	in	ADP
crl-14326	374	2	addition	addition	NOUN
crl-14326	374	3	,	,	PUNCT
crl-14326	374	4	the	the	DET
crl-14326	374	5	v	v	ADJ
crl-14326	374	6	arclus	arclus	NOUN
crl-14326	374	7	program	program	NOUN
crl-14326	374	8	is	be	AUX
crl-14326	374	9	a	a	DET
crl-14326	374	10	form	form	NOUN
crl-14326	374	11	of	of	ADP
crl-14326	374	12	oblique	oblique	ADJ
crl-14326	374	13	principal	principal	ADJ
crl-14326	374	14	components	component	NOUN
crl-14326	374	15	analysis	analysis	NOUN
crl-14326	374	16	so	so	SCONJ
crl-14326	374	17	that	that	SCONJ
crl-14326	374	18	the	the	DET
crl-14326	374	19	reliability	reliability	NOUN
crl-14326	374	20	estimator	estimator	NOUN
crl-14326	374	21	theta	theta	NOUN
crl-14326	374	22	(	(	PUNCT
crl-14326	374	23	e	e	NOUN
crl-14326	374	24	)	)	PUNCT
crl-14326	374	25	,	,	PUNCT
crl-14326	374	26	an	an	DET
crl-14326	374	27	extension	extension	NOUN
crl-14326	374	28	of	of	ADP
crl-14326	374	29	cronbach	cronbach	NOUN
crl-14326	374	30	'	'	PUNCT
crl-14326	374	31	s	s	PROPN
crl-14326	374	32	a	a	PRON
crl-14326	374	33	to	to	ADP
crl-14326	374	34	the	the	DET
crl-14326	374	35	results	result	NOUN
crl-14326	374	36	of	of	ADP
crl-14326	374	37	principal	principal	ADJ
crl-14326	374	38	components	component	NOUN
crl-14326	374	39	analysis	analysis	NOUN
crl-14326	374	40	,	,	PUNCT
crl-14326	374	41	86	86	NUM
crl-14326	374	42	can	can	AUX
crl-14326	374	43	be	be	AUX
crl-14326	374	44	computed	compute	VERB
crl-14326	374	45	for	for	ADP
crl-14326	374	46	each	each	DET
crl-14326	374	47	resulting	result	VERB
crl-14326	374	48	cluster	cluster	NOUN
crl-14326	374	49	.	.	PUNCT
crl-14326	375	1	table	table	NOUN
crl-14326	375	2	2	2	NUM
crl-14326	375	3	lists	list	VERB
crl-14326	375	4	the	the	DET
crl-14326	375	5	12	12	NUM
crl-14326	375	6	clusters	cluster	NOUN
crl-14326	375	7	produced	produce	VERB
crl-14326	375	8	from	from	ADP
crl-14326	375	9	the	the	DET
crl-14326	375	10	original35	original35	NOUN
crl-14326	375	11	variables	variable	NOUN
crl-14326	375	12	by	by	ADP
crl-14326	375	13	the	the	DET
crl-14326	375	14	procedure	procedure	NOUN
crl-14326	375	15	described	describe	VERB
crl-14326	375	16	above	above	ADV
crl-14326	375	17	.	.	PUNCT
crl-14326	376	1	the	the	DET
crl-14326	376	2	steps	step	NOUN
crl-14326	376	3	in	in	ADP
crl-14326	376	4	the	the	DET
crl-14326	376	5	formation	formation	NOUN
crl-14326	376	6	of	of	ADP
crl-14326	376	7	this	this	DET
crl-14326	376	8	12	12	NUM
crl-14326	376	9	-	-	PUNCT
crl-14326	376	10	cluster	cluster	NOUN
crl-14326	376	11	solution	solution	NOUN
crl-14326	376	12	are	be	AUX
crl-14326	376	13	represented	represent	VERB
crl-14326	376	14	in	in	ADP
crl-14326	376	15	figure	figure	NOUN
crl-14326	376	16	2	2	NUM
crl-14326	376	17	,	,	PUNCT
crl-14326	376	18	where	where	SCONJ
crl-14326	376	19	gaps	gap	NOUN
crl-14326	376	20	in	in	ADP
crl-14326	376	21	the	the	DET
crl-14326	376	22	column	column	NOUN
crl-14326	376	23	of	of	ADP
crl-14326	376	24	xs	xs	PROPN
crl-14326	376	25	correspond	correspond	VERB
crl-14326	376	26	to	to	ADP
crl-14326	376	27	separate	separate	VERB
crl-14326	376	28	clusters	cluster	NOUN
crl-14326	376	29	as	as	SCONJ
crl-14326	376	30	produced	produce	VERB
crl-14326	376	31	at	at	ADP
crl-14326	376	32	each	each	DET
crl-14326	376	33	step	step	NOUN
crl-14326	376	34	in	in	ADP
crl-14326	376	35	the	the	DET
crl-14326	376	36	analysis	analysis	NOUN
crl-14326	376	37	.	.	PUNCT
crl-14326	377	1	the	the	DET
crl-14326	377	2	results	result	NOUN
crl-14326	377	3	observed	observe	VERB
crl-14326	377	4	in	in	ADP
crl-14326	377	5	figure	figure	NOUN
crl-14326	377	6	2	2	NUM
crl-14326	377	7	are	be	AUX
crl-14326	377	8	quite	quite	ADV
crl-14326	377	9	revealing	revealing	ADJ
crl-14326	377	10	.	.	PUNCT
crl-14326	378	1	at	at	ADP
crl-14326	378	2	the	the	DET
crl-14326	378	3	two	two	NUM
crl-14326	378	4	-	-	PUNCT
crl-14326	378	5	cluster	cluster	NOUN
crl-14326	378	6	stage	stage	NOUN
crl-14326	378	7	,	,	PUNCT
crl-14326	378	8	the	the	DET
crl-14326	378	9	analysis	analysis	NOUN
crl-14326	378	10	almost	almost	ADV
crl-14326	378	11	exactly	exactly	ADV
crl-14326	378	12	divides	divide	VERB
crl-14326	378	13	the	the	DET
crl-14326	378	14	variables	variable	NOUN
crl-14326	378	15	into	into	ADP
crl-14326	378	16	those	those	PRON
crl-14326	378	17	derived	derive	VERB
crl-14326	378	18	from	from	ADP
crl-14326	378	19	the	the	DET
crl-14326	378	20	librarian	librarian	ADJ
crl-14326	378	21	half	half	NOUN
crl-14326	378	22	of	of	ADP
crl-14326	378	23	the	the	DET
crl-14326	378	24	form	form	NOUN
crl-14326	378	25	and	and	CCONJ
crl-14326	378	26	those	those	PRON
crl-14326	378	27	from	from	ADP
crl-14326	378	28	the	the	DET
crl-14326	378	29	patron	patron	NOUN
crl-14326	378	30	half	half	NOUN
crl-14326	378	31	.	.	PUNCT
crl-14326	379	1	the	the	DET
crl-14326	379	2	correlation	correlation	NOUN
crl-14326	379	3	between	between	ADP
crl-14326	379	4	the	the	DET
crl-14326	379	5	two	two	NUM
crl-14326	379	6	clusters	cluster	NOUN
crl-14326	379	7	is	be	AUX
crl-14326	379	8	0.04	0.04	NUM
crl-14326	379	9	.	.	PUNCT
crl-14326	380	1	the	the	DET
crl-14326	380	2	only	only	ADJ
crl-14326	380	3	exception	exception	NOUN
crl-14326	380	4	is	be	AUX
crl-14326	380	5	that	that	SCONJ
crl-14326	380	6	totcklrn	totcklrn	PROPN
crl-14326	380	7	,	,	PUNCT
crl-14326	380	8	a	a	DET
crl-14326	380	9	patron	patron	NOUN
crl-14326	380	10	variable	variable	NOUN
crl-14326	380	11	measuring	measure	VERB
crl-14326	380	12	how	how	SCONJ
crl-14326	380	13	much	much	ADJ
crl-14326	380	14	the	the	DET
crl-14326	380	15	patron	patron	NOUN
crl-14326	380	16	learned	learn	VERB
crl-14326	380	17	about	about	ADP
crl-14326	380	18	the	the	DET
crl-14326	380	19	library	library	NOUN
crl-14326	380	20	or	or	CCONJ
crl-14326	380	21	reference	reference	NOUN
crl-14326	380	22	sources	source	NOUN
crl-14326	380	23	,	,	PUNCT
crl-14326	380	24	is	be	AUX
crl-14326	380	25	contained	contain	VERB
crl-14326	380	26	in	in	ADP
crl-14326	380	27	the	the	DET
crl-14326	380	28	librarian	librarian	ADJ
crl-14326	380	29	cluster	cluster	NOUN
crl-14326	380	30	.	.	PUNCT
crl-14326	381	1	it	it	PRON
crl-14326	381	2	should	should	AUX
crl-14326	381	3	be	be	AUX
crl-14326	381	4	noted	note	VERB
crl-14326	381	5	that	that	SCONJ
crl-14326	381	6	at	at	ADP
crl-14326	381	7	the	the	DET
crl-14326	381	8	final	final	ADJ
crl-14326	381	9	stage	stage	NOUN
crl-14326	381	10	,	,	PUNCT
crl-14326	381	11	this	this	DET
crl-14326	381	12	variable	variable	NOUN
crl-14326	381	13	is	be	AUX
crl-14326	381	14	clus326	clus326	PROPN
crl-14326	381	15	college	college	PROPN
crl-14326	381	16	&	&	CCONJ
crl-14326	381	17	research	research	PROPN
crl-14326	381	18	libraries	library	NOUN
crl-14326	381	19	july	july	PROPN
crl-14326	381	20	1987	1987	NUM
crl-14326	381	21	table2	table2	NOUN
crl-14326	381	22	clusters	cluster	NOUN
crl-14326	381	23	produced	produce	VERB
crl-14326	381	24	from	from	ADP
crl-14326	381	25	original	original	ADJ
crl-14326	381	26	35	35	NUM
crl-14326	381	27	variables	variable	NOUN
crl-14326	381	28	cluster	cluster	NOUN
crl-14326	381	29	variable	variable	ADJ
crl-14326	381	30	name	name	NOUN
crl-14326	381	31	definition	definition	NOUN
crl-14326	381	32	1	1	NUM
crl-14326	381	33	2	2	NUM
crl-14326	381	34	3	3	NUM
crl-14326	381	35	4	4	NUM
crl-14326	381	36	5	5	NUM
crl-14326	381	37	6	6	NUM
crl-14326	381	38	7	7	NUM
crl-14326	381	39	totckser	totckser	NOUN
crl-14326	381	40	totckth	totckth	PROPN
crl-14326	381	41	zpr12	zpr12	PROPN
crl-14326	381	42	zpr8	zpr8	PROPN
crl-14326	382	1	totcklr3	totcklr3	PROPN
crl-14326	382	2	totckspb	totckspb	NOUN
crl-14326	382	3	totckqpb	totckqpb	PRON
crl-14326	382	4	zfnd	zfnd	VERB
crl-14326	382	5	pr3	pr3	PROPN
crl-14326	382	6	totcknei	totcknei	PROPN
crl-14326	382	7	ag	ag	PROPN
crl-14326	382	8	totckrns	totckrn	NOUN
crl-14326	382	9	totckuk	totckuk	PROPN
crl-14326	382	10	zpr7	zpr7	PROPN
crl-14326	382	11	zprlo	zprlo	PROPN
crl-14326	382	12	zprll	zprll	PROPN
crl-14326	382	13	zbd	zbd	PROPN
crl-14326	383	1	totckapb	totckapb	DET
crl-14326	383	2	totckrel	totckrel	PROPN
crl-14326	383	3	totckpcd	totckpcd	PROPN
crl-14326	383	4	totckcd	totckcd	PROPN
crl-14326	383	5	zprs	zprs	PROPN
crl-14326	383	6	zlrps	zlrps	NOUN
crl-14326	383	7	number	number	NOUN
crl-14326	383	8	of	of	ADP
crl-14326	383	9	times	times	PROPN
crl-14326	383	10	patron	patron	PROPN
crl-14326	383	11	checks	check	VERB
crl-14326	383	12	negative	negative	ADJ
crl-14326	383	13	responses	response	NOUN
crl-14326	383	14	on	on	ADP
crl-14326	383	15	6	6	NUM
crl-14326	383	16	service	service	NOUN
crl-14326	383	17	items	item	NOUN
crl-14326	383	18	(	(	PUNCT
crl-14326	383	19	understanding	understanding	NOUN
crl-14326	383	20	,	,	PUNCT
crl-14326	383	21	knowledgeability	knowledgeability	NOUN
crl-14326	383	22	,	,	PUNCT
crl-14326	383	23	courtesy	courtesy	NOUN
crl-14326	383	24	,	,	PUNCT
crl-14326	383	25	clear	clear	ADJ
crl-14326	383	26	explanations	explanation	NOUN
crl-14326	383	27	,	,	PUNCT
crl-14326	383	28	enough	enough	ADJ
crl-14326	383	29	time	time	NOUN
crl-14326	383	30	,	,	PUNCT
crl-14326	383	31	enough	enough	ADJ
crl-14326	383	32	help	help	NOUN
crl-14326	383	33	)	)	PUNCT
crl-14326	383	34	number	number	NOUN
crl-14326	383	35	of	of	ADP
crl-14326	383	36	times	times	PROPN
crl-14326	383	37	patron	patron	NOUN
crl-14326	383	38	reports	report	NOUN
crl-14326	383	39	receiving	receive	VERB
crl-14326	383	40	only	only	ADV
crl-14326	383	41	partly	partly	ADV
crl-14326	383	42	or	or	CCONJ
crl-14326	383	43	not	not	PART
crl-14326	383	44	enough	enough	ADJ
crl-14326	383	45	time	time	NOUN
crl-14326	383	46	and/or	and/or	CCONJ
crl-14326	383	47	help	help	VERB
crl-14326	383	48	patron	patron	NOUN
crl-14326	383	49	reports	report	VERB
crl-14326	383	50	whether	whether	SCONJ
crl-14326	383	51	enough	enough	ADJ
crl-14326	383	52	time	time	NOUN
crl-14326	383	53	was	be	AUX
crl-14326	383	54	given	give	VERB
crl-14326	383	55	(	(	PUNCT
crl-14326	383	56	yes	yes	INTJ
crl-14326	383	57	,	,	PUNCT
crl-14326	383	58	partly	partly	ADV
crl-14326	383	59	,	,	PUNCT
crl-14326	383	60	no	no	INTJ
crl-14326	383	61	)	)	PUNCT
crl-14326	383	62	patron	patron	NOUN
crl-14326	383	63	reports	report	VERB
crl-14326	383	64	whether	whether	SCONJ
crl-14326	383	65	enough	enough	ADJ
crl-14326	383	66	help	help	NOUN
crl-14326	383	67	was	be	AUX
crl-14326	383	68	given	give	VERB
crl-14326	383	69	(	(	PUNCT
crl-14326	383	70	yes	yes	INTJ
crl-14326	383	71	,	,	PUNCT
crl-14326	383	72	partly	partly	ADV
crl-14326	383	73	,	,	PUNCT
crl-14326	383	74	no	no	INTJ
crl-14326	383	75	)	)	PUNCT
crl-14326	383	76	number	number	NOUN
crl-14326	383	77	of	of	ADP
crl-14326	383	78	times	time	NOUN
crl-14326	383	79	librarian	librarian	ADJ
crl-14326	383	80	checks	check	NOUN
crl-14326	383	81	~7listed	~7liste	VERB
crl-14326	383	82	problems	problem	NOUN
crl-14326	383	83	(	(	PUNCT
crl-14326	383	84	see	see	VERB
crl-14326	383	85	appendix	appendix	NOUN
crl-14326	383	86	b	b	NOUN
crl-14326	383	87	)	)	PUNCT
crl-14326	383	88	number	number	NOUN
crl-14326	383	89	of	of	ADP
crl-14326	383	90	times	time	NOUN
crl-14326	383	91	librarian	librarian	ADJ
crl-14326	383	92	checks	check	VERB
crl-14326	383	93	3	3	NUM
crl-14326	383	94	searching	searching	NOUN
crl-14326	383	95	problems	problem	NOUN
crl-14326	383	96	(	(	PUNCT
crl-14326	383	97	difficult	difficult	ADJ
crl-14326	383	98	to	to	PART
crl-14326	383	99	think	think	VERB
crl-14326	383	100	of	of	ADP
crl-14326	383	101	source	source	NOUN
crl-14326	383	102	,	,	PUNCT
crl-14326	383	103	difficult	difficult	ADJ
crl-14326	383	104	to	to	PART
crl-14326	383	105	find	find	VERB
crl-14326	383	106	subject	subject	ADJ
crl-14326	383	107	headings	heading	NOUN
crl-14326	383	108	,	,	PUNCT
crl-14326	383	109	source	source	NOUN
crl-14326	383	110	is	be	AUX
crl-14326	383	111	difficult	difficult	ADJ
crl-14326	383	112	to	to	PART
crl-14326	383	113	consult	consult	VERB
crl-14326	383	114	)	)	PUNCT
crl-14326	383	115	number	number	NOUN
crl-14326	383	116	of	of	ADP
crl-14326	383	117	times	time	NOUN
crl-14326	383	118	librarian	librarian	PROPN
crl-14326	383	119	checks	check	VERB
crl-14326	383	120	4	4	NUM
crl-14326	383	121	question	question	NOUN
crl-14326	383	122	problems	problem	NOUN
crl-14326	383	123	(	(	PUNCT
crl-14326	383	124	lacking	lack	VERB
crl-14326	383	125	and	and	CCONJ
crl-14326	383	126	misinformation	misinformation	NOUN
crl-14326	383	127	,	,	PUNCT
crl-14326	383	128	very	very	ADV
crl-14326	383	129	recent	recent	ADJ
crl-14326	383	130	information	information	NOUN
crl-14326	383	131	wanted	want	VERB
crl-14326	383	132	,	,	PUNCT
crl-14326	383	133	concerned	concern	VERB
crl-14326	383	134	with	with	ADP
crl-14326	383	135	foreign	foreign	ADJ
crl-14326	383	136	country	country	NOUN
crl-14326	383	137	/	/	SYM
crl-14326	383	138	language	language	NOUN
crl-14326	383	139	,	,	PUNCT
crl-14326	383	140	difficult	difficult	ADJ
crl-14326	383	141	citation	citation	NOUN
crl-14326	383	142	)	)	PUNCT
crl-14326	383	143	patron	patron	NOUN
crl-14326	383	144	reports	report	VERB
crl-14326	383	145	degree	degree	NOUN
crl-14326	383	146	to	to	PART
crl-14326	383	147	which	which	PRON
crl-14326	383	148	he	he	PRON
crl-14326	383	149	/	/	SYM
crl-14326	384	1	she	she	PRON
crl-14326	384	2	found	find	VERB
crl-14326	384	3	what	what	PRON
crl-14326	384	4	was	be	AUX
crl-14326	384	5	wanted	want	VERB
crl-14326	384	6	and	and	CCONJ
crl-14326	384	7	was	be	AUX
crl-14326	384	8	satisfied	satisfied	ADJ
crl-14326	384	9	(	(	PUNCT
crl-14326	384	10	found	find	VERB
crl-14326	384	11	exactly	exactly	ADV
crl-14326	384	12	and	and	CCONJ
crl-14326	384	13	satisfied	satisfied	ADJ
crl-14326	384	14	,	,	PUNCT
crl-14326	384	15	found	find	VERB
crl-14326	384	16	approximately	approximately	ADV
crl-14326	384	17	and	and	CCONJ
crl-14326	384	18	satisfied	satisfied	ADJ
crl-14326	384	19	,	,	PUNCT
crl-14326	384	20	found	find	VERB
crl-14326	384	21	approximately	approximately	ADV
crl-14326	384	22	and	and	CCONJ
crl-14326	384	23	not	not	PART
crl-14326	384	24	satisfied	satisfied	ADJ
crl-14326	384	25	,	,	PUNCT
crl-14326	384	26	not	not	PART
crl-14326	384	27	found	find	VERB
crl-14326	384	28	and	and	CCONJ
crl-14326	384	29	not	not	PART
crl-14326	384	30	satisfied	satisfied	ADJ
crl-14326	384	31	)	)	PUNCT
crl-14326	384	32	patron	patron	NOUN
crl-14326	384	33	reports	report	NOUN
crl-14326	384	34	degree	degree	NOUN
crl-14326	384	35	of	of	ADP
crl-14326	384	36	satisfaction	satisfaction	NOUN
crl-14326	384	37	with	with	ADP
crl-14326	384	38	what	what	PRON
crl-14326	384	39	was	be	AUX
crl-14326	384	40	found	find	VERB
crl-14326	384	41	or	or	CCONJ
crl-14326	384	42	not	not	PART
crl-14326	384	43	found	find	VERB
crl-14326	384	44	(	(	PUNCT
crl-14326	384	45	satisfied	satisfied	ADJ
crl-14326	384	46	,	,	PUNCT
crl-14326	384	47	partly	partly	ADV
crl-14326	384	48	satisfied	satisfied	ADJ
crl-14326	384	49	,	,	PUNCT
crl-14326	384	50	not	not	PART
crl-14326	384	51	satisfied	satisfied	ADJ
crl-14326	384	52	)	)	PUNCT
crl-14326	384	53	·	·	PUNCT
crl-14326	384	54	number	number	NOUN
crl-14326	384	55	of	of	ADP
crl-14326	384	56	times	times	PROPN
crl-14326	384	57	patron	patron	PROPN
crl-14326	384	58	checks	check	VERB
crl-14326	384	59	negative	negative	ADJ
crl-14326	384	60	items	item	NOUN
crl-14326	384	61	in	in	ADP
crl-14326	384	62	regard	regard	NOUN
crl-14326	384	63	to	to	ADP
crl-14326	384	64	quantity	quantity	NOUN
crl-14326	384	65	of	of	ADP
crl-14326	384	66	information	information	NOUN
crl-14326	384	67	(	(	PUNCT
crl-14326	384	68	found	find	VERB
crl-14326	384	69	nothing	nothing	PRON
crl-14326	384	70	,	,	PUNCT
crl-14326	384	71	could	could	AUX
crl-14326	384	72	n't	not	PART
crl-14326	384	73	find	find	VERB
crl-14326	384	74	information	information	NOUN
crl-14326	384	75	in	in	ADP
crl-14326	384	76	source	source	NOUN
crl-14326	384	77	,	,	PUNCT
crl-14326	384	78	not	not	PART
crl-14326	384	79	enough	enough	ADJ
crl-14326	384	80	,	,	PUNCT
crl-14326	384	81	not	not	PART
crl-14326	384	82	enough	enough	ADJ
crl-14326	384	83	in	in	ADP
crl-14326	384	84	-	-	PUNCT
crl-14326	384	85	depth	depth	NOUN
crl-14326	384	86	)	)	PUNCT
crl-14326	384	87	number	number	NOUN
crl-14326	384	88	of	of	ADP
crl-14326	384	89	times	time	NOUN
crl-14326	384	90	patron	patron	NOUN
crl-14326	384	91	and	and	CCONJ
crl-14326	384	92	librarian	librarian	PROPN
crl-14326	384	93	agree	agree	VERB
crl-14326	384	94	on	on	ADP
crl-14326	384	95	outcome	outcome	NOUN
crl-14326	384	96	(	(	PUNCT
crl-14326	384	97	agree	agree	VERB
crl-14326	384	98	found	find	VERB
crl-14326	384	99	,	,	PUNCT
crl-14326	384	100	agree	agree	VERB
crl-14326	384	101	partly	partly	ADV
crl-14326	384	102	found	find	VERB
crl-14326	384	103	,	,	PUNCT
crl-14326	384	104	agree	agree	VERB
crl-14326	384	105	not	not	PART
crl-14326	384	106	found	find	VERB
crl-14326	384	107	)	)	PUNCT
crl-14326	384	108	number	number	NOUN
crl-14326	384	109	of	of	ADP
crl-14326	384	110	times	times	PROPN
crl-14326	384	111	patron	patron	NOUN
crl-14326	384	112	checks	check	VERB
crl-14326	384	113	9listed	9listed	NUM
crl-14326	384	114	reasons	reason	NOUN
crl-14326	384	115	for	for	ADP
crl-14326	384	116	being	be	AUX
crl-14326	384	117	partly	partly	ADV
crl-14326	384	118	or	or	CCONJ
crl-14326	384	119	not	not	PART
crl-14326	384	120	satisfied	satisfied	ADJ
crl-14326	384	121	(	(	PUNCT
crl-14326	384	122	found	find	VERB
crl-14326	384	123	nothing	nothing	PRON
crl-14326	384	124	,	,	PUNCT
crl-14326	384	125	not	not	PART
crl-14326	384	126	enough	enough	ADV
crl-14326	384	127	,	,	PUNCT
crl-14326	384	128	need	need	VERB
crl-14326	384	129	more	more	ADJ
crl-14326	384	130	in	in	ADP
crl-14326	384	131	-	-	PUNCT
crl-14326	384	132	cfepth	cfepth	ADJ
crl-14326	384	133	,	,	PUNCT
crl-14326	384	134	not	not	PART
crl-14326	384	135	relevant	relevant	ADJ
crl-14326	384	136	enough	enough	ADV
crl-14326	384	137	,	,	PUNCT
crl-14326	384	138	want	want	VERB
crl-14326	384	139	different	different	ADJ
crl-14326	384	140	viewpoint	viewpoint	NOUN
crl-14326	384	141	,	,	PUNCT
crl-14326	384	142	could	could	AUX
crl-14326	384	143	n't	not	PART
crl-14326	384	144	find	find	VERB
crl-14326	384	145	information	information	NOUN
crl-14326	384	146	in	in	ADP
crl-14326	384	147	source	source	NOUN
crl-14326	384	148	,	,	PUNCT
crl-14326	384	149	not	not	PART
crl-14326	384	150	sure	sure	ADJ
crl-14326	384	151	if	if	SCONJ
crl-14326	384	152	correct	correct	ADJ
crl-14326	384	153	)	)	PUNCT
crl-14326	384	154	number	number	NOUN
crl-14326	384	155	of	of	ADP
crl-14326	384	156	times	time	NOUN
crl-14326	384	157	that	that	SCONJ
crl-14326	384	158	patron	patron	PROPN
crl-14326	384	159	reports	report	VERB
crl-14326	384	160	that	that	SCONJ
crl-14326	384	161	librarian	librarian	NOUN
crl-14326	384	162	only	only	ADV
crl-14326	384	163	partly	partly	ADV
crl-14326	384	164	or	or	CCONJ
crl-14326	384	165	did	do	AUX
crl-14326	384	166	not	not	PART
crl-14326	384	167	understand	understand	VERB
crl-14326	384	168	,	,	PUNCT
crl-14326	384	169	and/or	and/or	CCONJ
crl-14326	384	170	was	be	AUX
crl-14326	384	171	only	only	ADV
crl-14326	384	172	partly	partly	ADV
crl-14326	384	173	or	or	CCONJ
crl-14326	384	174	not	not	PART
crl-14326	384	175	knowledgeable	knowledgeable	ADJ
crl-14326	384	176	patron	patron	NOUN
crl-14326	384	177	reports	report	VERB
crl-14326	384	178	whether	whether	SCONJ
crl-14326	384	179	librarian	librarian	PROPN
crl-14326	384	180	understood	understand	VERB
crl-14326	384	181	what	what	PRON
crl-14326	384	182	was	be	AUX
crl-14326	384	183	wanted	want	VERB
crl-14326	384	184	(	(	PUNCT
crl-14326	384	185	yes	yes	INTJ
crl-14326	384	186	,	,	PUNCT
crl-14326	384	187	partly	partly	ADV
crl-14326	384	188	,	,	PUNCT
crl-14326	384	189	no	no	INTJ
crl-14326	384	190	)	)	PUNCT
crl-14326	384	191	patron	patron	NOUN
crl-14326	384	192	reports	report	VERB
crl-14326	384	193	whether	whether	SCONJ
crl-14326	384	194	librarian	librarian	PROPN
crl-14326	384	195	appeared	appear	VERB
crl-14326	384	196	knowledgeable	knowledgeable	ADJ
crl-14326	384	197	(	(	PUNCT
crl-14326	384	198	yes	yes	INTJ
crl-14326	384	199	,	,	PUNCT
crl-14326	384	200	partly	partly	ADV
crl-14326	384	201	,	,	PUNCT
crl-14326	384	202	no	no	INTJ
crl-14326	384	203	)	)	PUNCT
crl-14326	384	204	patron	patron	NOUN
crl-14326	384	205	reports	report	VERB
crl-14326	384	206	whether	whether	SCONJ
crl-14326	384	207	librarian	librarian	PROPN
crl-14326	384	208	was	be	AUX
crl-14326	384	209	courteous	courteous	ADJ
crl-14326	384	210	(	(	PUNCT
crl-14326	384	211	yes	yes	INTJ
crl-14326	384	212	,	,	PUNCT
crl-14326	384	213	partly	partly	ADV
crl-14326	384	214	,	,	PUNCT
crl-14326	384	215	no	no	INTJ
crl-14326	384	216	)	)	PUNCT
crl-14326	384	217	librarian	librarian	ADJ
crl-14326	384	218	reports	report	VERB
crl-14326	384	219	whether	whether	SCONJ
crl-14326	384	220	busy	busy	ADJ
crl-14326	384	221	and	and	CCONJ
crl-14326	384	222	whether	whether	SCONJ
crl-14326	384	223	directed	direct	VERB
crl-14326	384	224	or	or	CCONJ
crl-14326	384	225	helped	help	VERB
crl-14326	384	226	with	with	ADP
crl-14326	384	227	search	search	NOUN
crl-14326	384	228	(	(	PUNCT
crl-14326	384	229	busy	busy	ADJ
crl-14326	384	230	and	and	CCONJ
crl-14326	384	231	direct	direct	ADJ
crl-14326	384	232	,	,	PUNCT
crl-14326	384	233	busy	busy	ADJ
crl-14326	384	234	and	and	CCONJ
crl-14326	384	235	search	search	NOUN
crl-14326	384	236	,	,	PUNCT
crl-14326	384	237	not	not	PART
crl-14326	384	238	busy	busy	ADJ
crl-14326	384	239	and	and	CCONJ
crl-14326	384	240	direct	direct	ADJ
crl-14326	384	241	,	,	PUNCT
crl-14326	384	242	not	not	PART
crl-14326	384	243	busy	busy	ADJ
crl-14326	384	244	and	and	CCONJ
crl-14326	384	245	search	search	VERB
crl-14326	384	246	)	)	PUNCT
crl-14326	384	247	number	number	NOUN
crl-14326	384	248	of	of	ADP
crl-14326	384	249	times	time	NOUN
crl-14326	384	250	librarian	librarian	PROPN
crl-14326	384	251	reports	report	VERB
crl-14326	384	252	3	3	NUM
crl-14326	384	253	administrative	administrative	ADJ
crl-14326	384	254	problems	problem	NOUN
crl-14326	384	255	(	(	PUNCT
crl-14326	384	256	busy	busy	ADJ
crl-14326	384	257	,	,	PUNCT
crl-14326	384	258	books	book	VERB
crl-14326	384	259	off	off	ADP
crl-14326	384	260	shelf	shelf	NOUN
crl-14326	384	261	,	,	PUNCT
crl-14326	384	262	cataloging	catalog	VERB
crl-14326	384	263	or	or	CCONJ
crl-14326	384	264	tedinical	tedinical	ADJ
crl-14326	384	265	problem	problem	NOUN
crl-14326	384	266	)	)	PUNCT
crl-14326	384	267	number	number	NOUN
crl-14326	384	268	of	of	ADP
crl-14326	384	269	times	times	PROPN
crl-14326	384	270	patron	patron	PROPN
crl-14326	384	271	checks	check	VERB
crl-14326	384	272	negative	negative	ADJ
crl-14326	384	273	items	item	NOUN
crl-14326	384	274	in	in	ADP
crl-14326	384	275	regard	regard	NOUN
crl-14326	384	276	to	to	ADP
crl-14326	384	277	quality	quality	NOUN
crl-14326	384	278	of	of	ADP
crl-14326	384	279	information	information	NOUN
crl-14326	384	280	(	(	PUNCT
crl-14326	384	281	not	not	PART
crl-14326	384	282	relevant	relevant	ADJ
crl-14326	384	283	enough	enough	ADV
crl-14326	384	284	,	,	PUNCT
crl-14326	384	285	want	want	VERB
crl-14326	384	286	different	different	ADJ
crl-14326	384	287	viewpoint	viewpoint	NOUN
crl-14326	384	288	,	,	PUNCT
crl-14326	384	289	not	not	PART
crl-14326	384	290	sure	sure	ADJ
crl-14326	384	291	information	information	NOUN
crl-14326	384	292	correct	correct	ADJ
crl-14326	384	293	,	,	PUNCT
crl-14326	384	294	what	what	PRON
crl-14326	384	295	i	i	PRON
crl-14326	384	296	asked	ask	VERB
crl-14326	384	297	for	for	ADP
crl-14326	384	298	but	but	CCONJ
crl-14326	384	299	not	not	PART
crl-14326	384	300	really	really	ADV
crl-14326	384	301	what	what	PRON
crl-14326	384	302	i	i	PRON
crl-14326	384	303	wanted	want	VERB
crl-14326	384	304	)	)	PUNCT
crl-14326	384	305	number	number	NOUN
crl-14326	384	306	of	of	ADP
crl-14326	384	307	times	time	NOUN
crl-14326	384	308	checks	check	VERB
crl-14326	384	309	items	item	NOUN
crl-14326	384	310	indicating	indicate	VERB
crl-14326	384	311	communication	communication	NOUN
crl-14326	384	312	difficulty	difficulty	NOUN
crl-14326	384	313	(	(	PUNCT
crl-14326	384	314	what	what	PRON
crl-14326	384	315	i	i	PRON
crl-14326	384	316	asked	ask	VERB
crl-14326	384	317	for	for	ADP
crl-14326	384	318	but	but	CCONJ
crl-14326	384	319	not	not	PART
crl-14326	384	320	really	really	ADV
crl-14326	384	321	what	what	PRON
crl-14326	384	322	i	i	PRON
crl-14326	384	323	wanted	want	VERB
crl-14326	384	324	,	,	PUNCT
crl-14326	384	325	librarian	librarian	ADJ
crl-14326	384	326	only	only	ADV
crl-14326	384	327	partly	partly	ADV
crl-14326	384	328	or	or	CCONJ
crl-14326	384	329	did	do	AUX
crl-14326	384	330	not	not	PART
crl-14326	384	331	understand	understand	VERB
crl-14326	384	332	what	what	PRON
crl-14326	384	333	was	be	AUX
crl-14326	384	334	wanted	want	VERB
crl-14326	384	335	,	,	PUNCT
crl-14326	384	336	want	want	VERB
crl-14326	384	337	different	different	ADJ
crl-14326	384	338	viewpoint	viewpoint	NOUN
crl-14326	384	339	)	)	PUNCT
crl-14326	384	340	number	number	NOUN
crl-14326	384	341	of	of	ADP
crl-14326	384	342	times	time	NOUN
crl-14326	384	343	l'atron	l'atron	PROPN
crl-14326	384	344	checks	check	VERB
crl-14326	384	345	items	item	NOUN
crl-14326	384	346	indicating	indicate	VERB
crl-14326	384	347	communication	communication	NOUN
crl-14326	384	348	difficulty	difficulty	NOUN
crl-14326	384	349	plus	plus	CCONJ
crl-14326	384	350	number	number	NOUN
crl-14326	384	351	of	of	ADP
crl-14326	384	352	times	time	NOUN
crl-14326	384	353	librarian	librarian	ADJ
crl-14326	384	354	reports	report	NOUN
crl-14326	384	355	that	that	SCONJ
crl-14326	384	356	patron	patron	NOUN
crl-14326	384	357	was	be	AUX
crl-14326	384	358	difficult	difficult	ADJ
crl-14326	384	359	to	to	PART
crl-14326	384	360	communicate	communicate	VERB
crl-14326	384	361	with	with	ADP
crl-14326	384	362	patron	patron	NOUN
crl-14326	384	363	reports	report	NOUN
crl-14326	384	364	that	that	SCONJ
crl-14326	384	365	librarian	librarian	PROPN
crl-14326	384	366	helped	help	VERB
crl-14326	384	367	with	with	ADP
crl-14326	384	368	the	the	DET
crl-14326	384	369	search	search	NOUN
crl-14326	384	370	or	or	CCONJ
crl-14326	384	371	directed	direct	VERB
crl-14326	384	372	and	and	CCONJ
crl-14326	384	373	suggested	suggest	VERB
crl-14326	384	374	librarian	librarian	ADJ
crl-14326	384	375	and	and	CCONJ
crl-14326	384	376	patron	patron	NOUN
crl-14326	384	377	report	report	NOUN
crl-14326	384	378	that	that	SCONJ
crl-14326	384	379	librarian	librarian	PROPN
crl-14326	384	380	helped	help	VERB
crl-14326	384	381	with	with	ADP
crl-14326	384	382	search	search	NOUN
crl-14326	384	383	librarian	librarian	NOUN
crl-14326	384	384	or	or	CCONJ
crl-14326	384	385	patron	patron	NOUN
crl-14326	384	386	report	report	NOUN
crl-14326	384	387	that	that	SCONJ
crl-14326	384	388	librarian	librarian	PROPN
crl-14326	384	389	directed	direct	VERB
crl-14326	384	390	and	and	CCONJ
crl-14326	384	391	suggested	suggest	VERB
crl-14326	384	392	only	only	ADV
crl-14326	384	393	development	development	NOUN
crl-14326	384	394	and	and	CCONJ
crl-14326	384	395	testing	test	VERB
crl-14326	384	396	327	327	NUM
crl-14326	384	397	table	table	NOUN
crl-14326	384	398	2	2	NUM
crl-14326	384	399	continued	continue	VERB
crl-14326	384	400	cluster	cluster	NOUN
crl-14326	384	401	variable	variable	ADJ
crl-14326	384	402	name	name	NOUN
crl-14326	384	403	definition	definition	NOUN
crl-14326	384	404	8	8	NUM
crl-14326	384	405	totckppb	totckppb	NOUN
crl-14326	384	406	number	number	NOUN
crl-14326	384	407	of	of	ADP
crl-14326	384	408	times	time	NOUN
crl-14326	384	409	librarian	librarian	ADJ
crl-14326	384	410	reports	report	VERB
crl-14326	384	411	5	5	NUM
crl-14326	384	412	patron	patron	NOUN
crl-14326	384	413	problems	problem	NOUN
crl-14326	384	414	(	(	PUNCT
crl-14326	384	415	needs	need	VERB
crl-14326	384	416	extra	extra	ADJ
crl-14326	384	417	help	help	NOUN
crl-14326	384	418	,	,	PUNCT
crl-14326	384	419	in	in	ADP
crl-14326	384	420	hurry	hurry	NOUN
crl-14326	384	421	,	,	PUNCT
crl-14326	384	422	wants	want	VERB
crl-14326	384	423	number	number	NOUN
crl-14326	384	424	of	of	ADP
crl-14326	384	425	things	thing	NOUN
crl-14326	384	426	,	,	PUNCT
crl-14326	384	427	returns	return	VERB
crl-14326	384	428	frequently	frequently	ADV
crl-14326	384	429	,	,	PUNCT
crl-14326	384	430	difficult	difficult	ADJ
crl-14326	384	431	to	to	PART
crl-14326	384	432	communicate	communicate	VERB
crl-14326	384	433	with	with	ADP
crl-14326	384	434	)	)	PUNCT
crl-14326	384	435	qt	qt	NOUN
crl-14326	384	436	zt	zt	PROPN
crl-14326	384	437	llr5num	llr5num	PRON
crl-14326	384	438	totckli	totckli	ADJ
crl-14326	384	439	librarian	librarian	ADJ
crl-14326	384	440	reports	report	NOUN
crl-14326	384	441	type	type	NOUN
crl-14326	384	442	of	of	ADP
crl-14326	384	443	question	question	NOUN
crl-14326	384	444	(	(	PUNCT
crl-14326	384	445	4	4	NUM
crl-14326	384	446	types	type	NOUN
crl-14326	384	447	,	,	PUNCT
crl-14326	384	448	most	most	ADV
crl-14326	384	449	specific	specific	ADJ
crl-14326	384	450	to	to	ADP
crl-14326	384	451	least	least	ADJ
crl-14326	384	452	specific	specific	ADJ
crl-14326	384	453	)	)	PUNCT
crl-14326	384	454	librarian	librarian	ADJ
crl-14326	384	455	reports	report	NOUN
crl-14326	384	456	time	time	NOUN
crl-14326	384	457	taken	take	VERB
crl-14326	384	458	in	in	ADP
crl-14326	384	459	minutes	minute	NOUN
crl-14326	384	460	(	(	PUNCT
crl-14326	384	461	0	0	NUM
crl-14326	384	462	-	-	SYM
crl-14326	384	463	2	2	NUM
crl-14326	384	464	,	,	PUNCT
crl-14326	384	465	3	3	NUM
crl-14326	384	466	-	-	SYM
crl-14326	384	467	5	5	NUM
crl-14326	384	468	,	,	PUNCT
crl-14326	384	469	5	5	NUM
crl-14326	384	470	-	-	SYM
crl-14326	384	471	15	15	NUM
crl-14326	384	472	,	,	PUNCT
crl-14326	384	473	more	more	ADJ
crl-14326	384	474	than	than	ADP
crl-14326	384	475	15	15	NUM
crl-14326	384	476	)	)	PUNCT
crl-14326	384	477	librarian	librarian	ADJ
crl-14326	384	478	reports	report	NOUN
crl-14326	384	479	number	number	NOUN
crl-14326	384	480	of	of	ADP
crl-14326	384	481	sources	source	NOUN
crl-14326	384	482	used	use	VERB
crl-14326	384	483	(	(	PUNCT
crl-14326	384	484	1	1	NUM
crl-14326	384	485	-	-	SYM
crl-14326	384	486	5	5	NUM
crl-14326	384	487	+	+	NOUN
crl-14326	384	488	)	)	PUNCT
crl-14326	384	489	number	number	NOUN
crl-14326	384	490	of	of	ADP
crl-14326	384	491	times	time	NOUN
crl-14326	384	492	librarian	librarian	ADJ
crl-14326	384	493	reports	report	NOUN
crl-14326	384	494	giving	give	VERB
crl-14326	384	495	2	2	NUM
crl-14326	384	496	types	type	NOUN
crl-14326	384	497	of	of	ADP
crl-14326	384	498	library	library	ADJ
crl-14326	384	499	instruction	instruction	NOUN
crl-14326	384	500	(	(	PUNCT
crl-14326	384	501	sources	source	NOUN
crl-14326	384	502	,	,	PUNCT
crl-14326	384	503	citations	citation	NOUN
crl-14326	384	504	,	,	PUNCT
crl-14326	384	505	search	search	NOUN
crl-14326	384	506	strategy	strategy	NOUN
crl-14326	384	507	and!or	and!or	PROPN
crl-14326	384	508	catcilog	catcilog	PROPN
crl-14326	384	509	,	,	PUNCT
crl-14326	384	510	computer	computer	NOUN
crl-14326	384	511	,	,	PUNCT
crl-14326	384	512	holdings	holding	NOUN
crl-14326	384	513	,	,	PUNCT
crl-14326	384	514	locations	location	NOUN
crl-14326	384	515	)	)	PUNCT
crl-14326	384	516	totcklrn	totcklrn	ADJ
crl-14326	384	517	number	number	NOUN
crl-14326	384	518	of	of	ADP
crl-14326	384	519	times	times	PROPN
crl-14326	384	520	patron	patron	NOUN
crl-14326	384	521	reports	report	VERB
crl-14326	384	522	learning	learn	VERB
crl-14326	384	523	(	(	PUNCT
crl-14326	384	524	degree	degree	NOUN
crl-14326	384	525	of	of	ADP
crl-14326	384	526	learning	learn	VERB
crl-14326	384	527	about	about	ADP
crl-14326	384	528	sources	source	NOUN
crl-14326	384	529	and/or	and/or	CCONJ
crl-14326	384	530	about	about	ADP
crl-14326	384	531	library	library	NOUN
crl-14326	384	532	in	in	ADP
crl-14326	384	533	general	general	ADJ
crl-14326	384	534	)	)	PUNCT
crl-14326	384	535	9	9	NUM
crl-14326	384	536	zrt	zrt	NOUN
crl-14326	384	537	librarian	librarian	NOUN
crl-14326	384	538	reports	report	NOUN
crl-14326	384	539	degree	degree	NOUN
crl-14326	384	540	of	of	ADP
crl-14326	384	541	success	success	NOUN
crl-14326	384	542	in	in	ADP
crl-14326	384	543	finding	find	VERB
crl-14326	384	544	what	what	PRON
crl-14326	384	545	was	be	AUX
crl-14326	384	546	wanted	want	VERB
crl-14326	384	547	by	by	ADP
crl-14326	384	548	patron	patron	NOUN
crl-14326	384	549	(	(	PUNCT
crl-14326	384	550	found	find	VERB
crl-14326	384	551	,	,	PUNCT
crl-14326	384	552	partly	partly	ADV
crl-14326	384	553	found	find	VERB
crl-14326	384	554	,	,	PUNCT
crl-14326	384	555	not	not	PART
crl-14326	384	556	found	find	VERB
crl-14326	384	557	)	)	PUNCT
crl-14326	384	558	totckcpb	totckcpb	NOUN
crl-14326	384	559	number	number	NOUN
crl-14326	384	560	of	of	ADP
crl-14326	384	561	times	time	NOUN
crl-14326	384	562	librarian	librarian	PROPN
crl-14326	384	563	reports	report	VERB
crl-14326	384	564	collection	collection	NOUN
crl-14326	384	565	problems	problem	NOUN
crl-14326	384	566	(	(	PUNCT
crl-14326	384	567	collection	collection	NOUN
crl-14326	384	568	weak	weak	ADJ
crl-14326	384	569	or	or	CCONJ
crl-14326	384	570	out	out	ADV
crl-14326	384	571	-	-	PUNCT
crl-14326	384	572	of	of	ADP
crl-14326	384	573	-	-	PUNCT
crl-14326	384	574	date	date	NOUN
crl-14326	384	575	and/or	and/or	CCONJ
crl-14326	384	576	needs	need	VERB
crl-14326	384	577	books	book	NOUN
crl-14326	384	578	in	in	ADP
crl-14326	384	579	another	another	DET
crl-14326	384	580	area	area	NOUN
crl-14326	384	581	)	)	PUNCT
crl-14326	384	582	10	10	NUM
crl-14326	384	583	totcklev	totcklev	ADJ
crl-14326	384	584	number	number	NOUN
crl-14326	384	585	of	of	ADP
crl-14326	384	586	times	times	PROPN
crl-14326	384	587	patron	patron	NOUN
crl-14326	384	588	checks	check	VERB
crl-14326	384	589	items	item	NOUN
crl-14326	384	590	indicating	indicate	VERB
crl-14326	384	591	difficulty	difficulty	NOUN
crl-14326	384	592	in	in	ADP
crl-14326	384	593	comprehending	comprehend	VERB
crl-14326	384	594	and	and	CCONJ
crl-14326	384	595	utilizing	utilize	VERB
crl-14326	384	596	information	information	NOUN
crl-14326	384	597	(	(	PUNCT
crl-14326	384	598	need	need	VERB
crl-14326	384	599	more	more	ADV
crl-14326	384	600	simple	simple	ADJ
crl-14326	384	601	,	,	PUNCT
crl-14326	384	602	too	too	ADV
crl-14326	384	603	much	much	ADJ
crl-14326	384	604	,	,	PUNCT
crl-14326	384	605	explanations	explanation	NOUN
crl-14326	384	606	not	not	PART
crl-14326	384	607	clear	clear	ADJ
crl-14326	384	608	)	)	PUNCT
crl-14326	384	609	11	11	NUM
crl-14326	384	610	zpr9	zpr9	PROPN
crl-14326	384	611	lrs	lrs	PROPN
crl-14326	384	612	patron	patron	PROPN
crl-14326	384	613	reports	report	VERB
crl-14326	384	614	whether	whether	SCONJ
crl-14326	384	615	librarian	librarian	PROPN
crl-14326	384	616	's	's	PART
crl-14326	384	617	explanations	explanation	NOUN
crl-14326	384	618	were	be	AUX
crl-14326	384	619	clear	clear	ADJ
crl-14326	384	620	(	(	PUNCT
crl-14326	384	621	yes	yes	INTJ
crl-14326	384	622	,	,	PUNCT
crl-14326	384	623	partly	partly	ADV
crl-14326	384	624	,	,	PUNCT
crl-14326	384	625	no	no	INTJ
crl-14326	384	626	)	)	PUNCT
crl-14326	384	627	librarian	librarian	ADJ
crl-14326	384	628	reports	report	NOUN
crl-14326	384	629	whether	whether	SCONJ
crl-14326	384	630	helped	help	VERB
crl-14326	384	631	with	with	ADP
crl-14326	384	632	the	the	DET
crl-14326	384	633	search	search	NOUN
crl-14326	384	634	or	or	CCONJ
crl-14326	384	635	directed	direct	VERB
crl-14326	384	636	and	and	CCONJ
crl-14326	384	637	suggested	suggest	VERB
crl-14326	384	638	oruy	oruy	NOUN
crl-14326	384	639	.	.	PUNCT
crl-14326	385	1	12	12	NUM
crl-14326	385	2	zi	zi	PROPN
crl-14326	385	3	patron	patron	NOUN
crl-14326	385	4	reports	report	VERB
crl-14326	385	5	degree	degree	NOUN
crl-14326	385	6	of	of	ADP
crl-14326	385	7	importance	importance	NOUN
crl-14326	385	8	of	of	ADP
crl-14326	385	9	transaction	transaction	NOUN
crl-14326	385	10	to	to	ADP
crl-14326	385	11	him	he	PRON
crl-14326	385	12	/	/	SYM
crl-14326	385	13	her	she	PRON
crl-14326	385	14	(	(	PUNCT
crl-14326	385	15	very	very	ADV
crl-14326	385	16	important	important	ADJ
crl-14326	385	17	,	,	PUNCT
crl-14326	385	18	important	important	ADJ
crl-14326	385	19	,	,	PUNCT
crl-14326	385	20	moderately	moderately	ADV
crl-14326	385	21	important	important	ADJ
crl-14326	385	22	,	,	PUNCT
crl-14326	385	23	somewhat	somewhat	ADV
crl-14326	385	24	important	important	ADJ
crl-14326	385	25	,	,	PUNCT
crl-14326	385	26	not	not	PART
crl-14326	385	27	important	important	ADJ
crl-14326	385	28	)	)	PUNCT
crl-14326	385	29	tered	tere	VERB
crl-14326	385	30	with	with	ADP
crl-14326	385	31	totckli	totckli	ADJ
crl-14326	385	32	,	,	PUNCT
crl-14326	385	33	a	a	DET
crl-14326	385	34	measure	measure	NOUN
crl-14326	385	35	of	of	ADP
crl-14326	385	36	the	the	DET
crl-14326	385	37	amount	amount	NOUN
crl-14326	385	38	of	of	ADP
crl-14326	385	39	instruction	instruction	NOUN
crl-14326	385	40	the	the	DET
crl-14326	385	41	librarian	librarian	PROPN
crl-14326	385	42	gave	give	VERB
crl-14326	385	43	the	the	DET
crl-14326	385	44	patron	patron	NOUN
crl-14326	385	45	.	.	PUNCT
crl-14326	386	1	the	the	DET
crl-14326	386	2	views	view	NOUN
crl-14326	386	3	of	of	ADP
crl-14326	386	4	both	both	CCONJ
crl-14326	386	5	the	the	DET
crl-14326	386	6	librarian	librarian	NOUN
crl-14326	386	7	and	and	CCONJ
crl-14326	386	8	patron	patron	NOUN
crl-14326	386	9	appear	appear	VERB
crl-14326	386	10	to	to	PART
crl-14326	386	11	agree	agree	VERB
crl-14326	386	12	on	on	ADP
crl-14326	386	13	the	the	DET
crl-14326	386	14	issue	issue	NOUN
crl-14326	386	15	of	of	ADP
crl-14326	386	16	instruction	instruction	NOUN
crl-14326	386	17	.	.	PUNCT
crl-14326	387	1	at	at	ADP
crl-14326	387	2	the	the	DET
crl-14326	387	3	third	third	ADJ
crl-14326	387	4	step	step	NOUN
crl-14326	387	5	in	in	ADP
crl-14326	387	6	the	the	DET
crl-14326	387	7	derivation	derivation	NOUN
crl-14326	387	8	,	,	PUNCT
crl-14326	387	9	the	the	DET
crl-14326	387	10	patron	patron	NOUN
crl-14326	387	11	variables	variable	NOUN
crl-14326	387	12	are	be	AUX
crl-14326	387	13	divided	divide	VERB
crl-14326	387	14	into	into	ADP
crl-14326	387	15	a	a	DET
crl-14326	387	16	cluster	cluster	NOUN
crl-14326	387	17	of	of	ADP
crl-14326	387	18	variables	variable	NOUN
crl-14326	387	19	evaluating	evaluate	VERB
crl-14326	387	20	the	the	DET
crl-14326	387	21	services	service	NOUN
crl-14326	387	22	provided	provide	VERB
crl-14326	387	23	by	by	ADP
crl-14326	387	24	the	the	DET
crl-14326	387	25	librarian	librarian	NOUN
crl-14326	387	26	and	and	CCONJ
crl-14326	387	27	a	a	DET
crl-14326	387	28	cluster	cluster	NOUN
crl-14326	387	29	of	of	ADP
crl-14326	387	30	variables	variable	NOUN
crl-14326	387	31	measuring	measure	VERB
crl-14326	387	32	the	the	DET
crl-14326	387	33	quality	quality	NOUN
crl-14326	387	34	of	of	ADP
crl-14326	387	35	the	the	DET
crl-14326	387	36	information	information	NOUN
crl-14326	387	37	the	the	DET
crl-14326	387	38	patron	patron	NOUN
crl-14326	387	39	received	receive	VERB
crl-14326	387	40	.	.	PUNCT
crl-14326	388	1	the	the	DET
crl-14326	388	2	correlation	correlation	NOUN
crl-14326	388	3	between	between	ADP
crl-14326	388	4	these	these	DET
crl-14326	388	5	two	two	NUM
crl-14326	388	6	clusters	cluster	NOUN
crl-14326	388	7	is	be	AUX
crl-14326	388	8	0.39	0.39	NUM
crl-14326	388	9	.	.	PUNCT
crl-14326	389	1	the	the	DET
crl-14326	389	2	other	other	ADJ
crl-14326	389	3	intermediate	intermediate	ADJ
crl-14326	389	4	steps	step	NOUN
crl-14326	389	5	in	in	ADP
crl-14326	389	6	the	the	DET
crl-14326	389	7	derivation	derivation	NOUN
crl-14326	389	8	of	of	ADP
crl-14326	389	9	the	the	DET
crl-14326	389	10	12	12	NUM
crl-14326	389	11	-	-	PUNCT
crl-14326	389	12	cluster	cluster	NOUN
crl-14326	389	13	solution	solution	NOUN
crl-14326	389	14	are	be	AUX
crl-14326	389	15	not	not	PART
crl-14326	389	16	so	so	ADV
crl-14326	389	17	easily	easily	ADV
crl-14326	389	18	interpretable	interpretable	ADJ
crl-14326	389	19	.	.	PUNCT
crl-14326	390	1	in	in	ADP
crl-14326	390	2	general	general	ADJ
crl-14326	390	3	,	,	PUNCT
crl-14326	390	4	however	however	ADV
crl-14326	390	5	,	,	PUNCT
crl-14326	390	6	the	the	DET
crl-14326	390	7	variables	variable	NOUN
crl-14326	390	8	within	within	ADP
crl-14326	390	9	each	each	PRON
crl-14326	390	10	of	of	ADP
crl-14326	390	11	the	the	DET
crl-14326	390	12	12	12	NUM
crl-14326	390	13	clusters	cluster	NOUN
crl-14326	390	14	are	be	AUX
crl-14326	390	15	semantically	semantically	ADV
crl-14326	390	16	related	relate	VERB
crl-14326	390	17	,	,	PUNCT
crl-14326	390	18	suggesting	suggest	VERB
crl-14326	390	19	that	that	SCONJ
crl-14326	390	20	the	the	DET
crl-14326	390	21	results	result	NOUN
crl-14326	390	22	are	be	AUX
crl-14326	390	23	sufficiently	sufficiently	ADV
crl-14326	390	24	valid	valid	ADJ
crl-14326	390	25	for	for	ADP
crl-14326	390	26	reliability	reliability	NOUN
crl-14326	390	27	considerations	consideration	NOUN
crl-14326	390	28	.	.	PUNCT
crl-14326	391	1	given	give	VERB
crl-14326	391	2	that	that	SCONJ
crl-14326	391	3	the	the	DET
crl-14326	391	4	12	12	NUM
crl-14326	391	5	clusters	cluster	NOUN
crl-14326	391	6	produced	produce	VERB
crl-14326	391	7	from	from	ADP
crl-14326	391	8	our	our	PRON
crl-14326	391	9	35	35	NUM
crl-14326	391	10	variables	variable	NOUN
crl-14326	391	11	(	(	PUNCT
crl-14326	391	12	see	see	VERB
crl-14326	391	13	table	table	NOUN
crl-14326	391	14	2	2	NUM
crl-14326	391	15	)	)	PUNCT
crl-14326	391	16	represent	represent	VERB
crl-14326	391	17	distinct	distinct	ADJ
crl-14326	391	18	submeasurements	submeasurement	NOUN
crl-14326	391	19	of	of	ADP
crl-14326	391	20	the	the	DET
crl-14326	391	21	quality	quality	NOUN
crl-14326	391	22	of	of	ADP
crl-14326	391	23	library	library	ADJ
crl-14326	391	24	reference	reference	NOUN
crl-14326	391	25	departments	department	NOUN
crl-14326	391	26	,	,	PUNCT
crl-14326	391	27	reliability	reliability	NOUN
crl-14326	391	28	estimates	estimate	NOUN
crl-14326	391	29	for	for	ADP
crl-14326	391	30	each	each	DET
crl-14326	391	31	cluster	cluster	NOUN
crl-14326	391	32	can	can	AUX
crl-14326	391	33	be	be	AUX
crl-14326	391	34	computed	compute	VERB
crl-14326	391	35	.	.	PUNCT
crl-14326	392	1	these	these	PRON
crl-14326	392	2	are	be	AUX
crl-14326	392	3	listed	list	VERB
crl-14326	392	4	in	in	ADP
crl-14326	392	5	table	table	NOUN
crl-14326	392	6	3	3	NUM
crl-14326	392	7	.	.	PUNCT
crl-14326	393	1	it	it	PRON
crl-14326	393	2	should	should	AUX
crl-14326	393	3	be	be	AUX
crl-14326	393	4	noted	note	VERB
crl-14326	393	5	that	that	SCONJ
crl-14326	393	6	theta	theta	NOUN
crl-14326	393	7	for	for	ADP
crl-14326	393	8	a	a	DET
crl-14326	393	9	singlevariable	singlevariable	ADJ
crl-14326	393	10	cluster	cluster	NOUN
crl-14326	393	11	can	can	AUX
crl-14326	393	12	not	not	PART
crl-14326	393	13	be	be	AUX
crl-14326	393	14	computed	compute	VERB
crl-14326	393	15	.	.	PUNCT
crl-14326	394	1	clearly	clearly	ADV
crl-14326	394	2	,	,	PUNCT
crl-14326	394	3	cluster	cluster	NOUN
crl-14326	394	4	nine	nine	NUM
crl-14326	394	5	has	have	VERB
crl-14326	394	6	an	an	DET
crl-14326	394	7	extremely	extremely	ADV
crl-14326	394	8	low	low	ADJ
crl-14326	394	9	reliability	reliability	NOUN
crl-14326	394	10	estimate	estimate	NOUN
crl-14326	394	11	vis	vis	X
crl-14326	394	12	-	-	PUNCT
crl-14326	394	13	a	a	X
crl-14326	394	14	-	-	PUNCT
crl-14326	394	15	vis	vis	X
crl-14326	394	16	the	the	DET
crl-14326	394	17	other	other	ADJ
crl-14326	394	18	clusters	cluster	NOUN
crl-14326	394	19	.	.	PUNCT
crl-14326	395	1	it	it	PRON
crl-14326	395	2	combines	combine	VERB
crl-14326	395	3	the	the	DET
crl-14326	395	4	presence	presence	NOUN
crl-14326	395	5	of	of	ADP
crl-14326	395	6	collection	collection	NOUN
crl-14326	395	7	problems	problem	NOUN
crl-14326	395	8	in	in	ADP
crl-14326	395	9	the	the	DET
crl-14326	395	10	area	area	NOUN
crl-14326	395	11	of	of	ADP
crl-14326	395	12	the	the	DET
crl-14326	395	13	patron	patron	NOUN
crl-14326	395	14	's	's	PART
crl-14326	395	15	question	question	NOUN
crl-14326	395	16	with	with	ADP
crl-14326	395	17	the	the	DET
crl-14326	395	18	librarian	librarian	NOUN
crl-14326	395	19	's	's	PART
crl-14326	395	20	report	report	NOUN
crl-14326	395	21	of	of	ADP
crl-14326	395	22	whether	whether	SCONJ
crl-14326	395	23	the	the	DET
crl-14326	395	24	information	information	NOUN
crl-14326	395	25	needed	need	VERB
crl-14326	395	26	was	be	AUX
crl-14326	395	27	found	find	VERB
crl-14326	395	28	.	.	PUNCT
crl-14326	396	1	although	although	SCONJ
crl-14326	396	2	this	this	PRON
crl-14326	396	3	is	be	AUX
crl-14326	396	4	a	a	DET
crl-14326	396	5	sensible	sensible	ADJ
crl-14326	396	6	relationship	relationship	NOUN
crl-14326	396	7	of	of	ADP
crl-14326	396	8	the	the	DET
crl-14326	396	9	two	two	NUM
crl-14326	396	10	variables	variable	NOUN
crl-14326	396	11	in	in	ADP
crl-14326	396	12	that	that	PRON
crl-14326	396	13	a	a	DET
crl-14326	396	14	weak	weak	ADJ
crl-14326	396	15	collection	collection	NOUN
crl-14326	396	16	in	in	ADP
crl-14326	396	17	a	a	DET
crl-14326	396	18	given	give	VERB
crl-14326	396	19	area	area	NOUN
crl-14326	396	20	will	will	AUX
crl-14326	396	21	adversely	adversely	ADV
crl-14326	396	22	affect	affect	VERB
crl-14326	396	23	the	the	DET
crl-14326	396	24	ability	ability	NOUN
crl-14326	396	25	of	of	ADP
crl-14326	396	26	the	the	DET
crl-14326	396	27	librarian	librarian	NOUN
crl-14326	396	28	to	to	PART
crl-14326	396	29	find	find	VERB
crl-14326	396	30	the	the	DET
crl-14326	396	31	information	information	NOUN
crl-14326	396	32	the	the	DET
crl-14326	396	33	patron	patron	NOUN
crl-14326	396	34	requests	request	NOUN
crl-14326	396	35	,	,	PUNCT
crl-14326	396	36	the	the	DET
crl-14326	396	37	relationship	relationship	NOUN
crl-14326	396	38	read	read	VERB
crl-14326	396	39	the	the	DET
crl-14326	396	40	other	other	ADJ
crl-14326	396	41	way	way	NOUN
crl-14326	396	42	around	around	ADV
crl-14326	396	43	(	(	PUNCT
crl-14326	396	44	a	a	DET
crl-14326	396	45	strong	strong	ADJ
crl-14326	396	46	collection	collection	NOUN
crl-14326	396	47	in	in	ADP
crl-14326	396	48	a	a	DET
crl-14326	396	49	given	give	VERB
crl-14326	396	50	area	area	NOUN
crl-14326	396	51	)	)	PUNCT
crl-14326	396	52	is	be	AUX
crl-14326	396	53	not	not	PART
crl-14326	396	54	so	so	ADV
crl-14326	396	55	directly	directly	ADV
crl-14326	396	56	related	relate	VERB
crl-14326	396	57	to	to	ADP
crl-14326	396	58	finding	find	VERB
crl-14326	396	59	the	the	DET
crl-14326	396	60	information	information	NOUN
crl-14326	396	61	.	.	PUNCT
crl-14326	397	1	a	a	DET
crl-14326	397	2	host	host	NOUN
crl-14326	397	3	of	of	ADP
crl-14326	397	4	factors	factor	NOUN
crl-14326	397	5	intervene	intervene	VERB
crl-14326	397	6	in	in	ADP
crl-14326	397	7	going	go	VERB
crl-14326	397	8	from	from	ADP
crl-14326	397	9	the	the	DET
crl-14326	397	10	patron	patron	NOUN
crl-14326	397	11	's	's	PART
crl-14326	397	12	question	question	NOUN
crl-14326	397	13	to	to	ADP
crl-14326	397	14	determining	determine	VERB
crl-14326	397	15	the	the	DET
crl-14326	397	16	correct	correct	ADJ
crl-14326	397	17	source	source	NOUN
crl-14326	397	18	.	.	PUNCT
crl-14326	398	1	it	it	PRON
crl-14326	398	2	is	be	AUX
crl-14326	398	3	significant	significant	ADJ
crl-14326	398	4	that	that	SCONJ
crl-14326	398	5	cluster	cluster	NOUN
crl-14326	398	6	nine	nine	NUM
crl-14326	398	7	was	be	AUX
crl-14326	398	8	produced	produce	VERB
crl-14326	398	9	from	from	ADP
crl-14326	398	10	a	a	DET
crl-14326	398	11	larger	large	ADJ
crl-14326	398	12	cluster	cluster	NOUN
crl-14326	398	13	that	that	PRON
crl-14326	398	14	contained	contain	VERB
crl-14326	398	15	cluster	cluster	NOUN
crl-14326	398	16	two	two	NUM
crl-14326	398	17	,	,	PUNCT
crl-14326	398	18	a	a	DET
crl-14326	398	19	set	set	NOUN
crl-14326	398	20	of	of	ADP
crl-14326	398	21	variables	variable	NOUN
crl-14326	398	22	consisting	consist	VERB
crl-14326	398	23	of	of	ADP
crl-14326	398	24	overall	overall	ADJ
crl-14326	398	25	problems	problem	NOUN
crl-14326	398	26	with	with	ADP
crl-14326	398	27	the	the	DET
crl-14326	398	28	transaction	transaction	NOUN
crl-14326	398	29	,	,	PUNCT
crl-14326	398	30	the	the	DET
crl-14326	398	31	presence	presence	NOUN
crl-14326	398	32	of	of	ADP
crl-14326	398	33	searching	search	VERB
crl-14326	398	34	problems	problem	NOUN
crl-14326	398	35	,	,	PUNCT
crl-14326	398	36	and	and	CCONJ
crl-14326	398	37	the	the	DET
crl-14326	398	38	presence	presence	NOUN
crl-14326	398	39	of	of	ADP
crl-14326	398	40	question	question	NOUN
crl-14326	398	41	problems	problem	NOUN
crl-14326	398	42	.	.	PUNCT
crl-14326	399	1	if	if	SCONJ
crl-14326	399	2	clusters	cluster	NOUN
crl-14326	399	3	two	two	NUM
crl-14326	399	4	and	and	CCONJ
crl-14326	399	5	nine	nine	NUM
crl-14326	399	6	are	be	AUX
crl-14326	399	7	recombined	recombine	VERB
crl-14326	399	8	,	,	PUNCT
crl-14326	399	9	the	the	DET
crl-14326	399	10	resulting	result	VERB
crl-14326	399	11	cluster	cluster	NOUN
crl-14326	399	12	has	have	VERB
crl-14326	399	13	a	a	DET
crl-14326	399	14	reli328	reli328	PROPN
crl-14326	399	15	college	college	PROPN
crl-14326	399	16	&	&	CCONJ
crl-14326	399	17	research	research	PROPN
crl-14326	399	18	libraries	library	NOUN
crl-14326	399	19	july	july	PROPN
crl-14326	399	20	1987	1987	NUM
crl-14326	399	21	iteration	iteration	NOUN
crl-14326	399	22	variables	variable	VERB
crl-14326	399	23	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	399	24	totckser	totckser	PROPN
crl-14326	399	25	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	399	26	totckth	totckth	PROPN
crl-14326	400	1	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	400	2	zpr8	zpr8	PROPN
crl-14326	400	3	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	1	zpr12	zpr12	PROPN
crl-14326	401	2	xxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	3	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	4	totcklev	totcklev	PROPN
crl-14326	401	5	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	6	zpr9	zpr9	PROPN
crl-14326	401	7	xxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	8	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	9	zprs	zprs	PROPN
crl-14326	401	10	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	11	zlrps	zlrps	PROPN
crl-14326	401	12	xxxxxxxxxxx	xxxxxxxxxxx	PROPN
crl-14326	401	13	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	14	totckuk	totckuk	PROPN
crl-14326	401	15	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	401	16	zpr7	zpr7	PROPN
crl-14326	402	1	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	402	2	zpr10	zpr10	PROPN
crl-14326	402	3	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	402	4	zpr11	zpr11	PROPN
crl-14326	402	5	xxxxx	xxxxx	PROPN
crl-14326	402	6	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	402	7	zfnd	zfnd	PROPN
crl-14326	403	1	~	~	PUNCT
crl-14326	403	2	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	403	3	prj	prj	NOUN
crl-14326	403	4	...	...	PUNCT
crl-14326	403	5	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	403	6	totcknei	totcknei	PROPN
crl-14326	403	7	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	403	8	ag	ag	PROPN
crl-14326	403	9	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	403	10	totckrns	totckrn	VERB
crl-14326	404	1	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	404	2	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	404	3	zi	zi	PROPN
crl-14326	404	4	xxxxxxxxxxxxxx	xxxxxxxxxxxxxx	PROPN
crl-14326	404	5	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	404	6	totckrel	totckrel	PROPN
crl-14326	404	7	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	405	1	totci(j	totci(j	ADP
crl-14326	405	2	>	>	X
crl-14326	405	3	cd	cd	PROPN
crl-14326	405	4	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	405	5	totckcd	totckcd	PROPN
crl-14326	406	1	xx	xx	NUM
crl-14326	406	2	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	407	1	totckppb	totckppb	PROPN
crl-14326	407	2	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	407	3	qt	qt	PROPN
crl-14326	408	1	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	408	2	zt	zt	PROPN
crl-14326	408	3	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	408	4	totckli	totckli	PROPN
crl-14326	408	5	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	408	6	llr.5num	llr.5num	PROPN
crl-14326	409	1	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	409	2	totcklrn	totcklrn	PROPN
crl-14326	409	3	xxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	409	4	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	409	5	totcklrj	totcklrj	PROPN
crl-14326	409	6	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	409	7	totckspb	totckspb	PROPN
crl-14326	409	8	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	409	9	tot(]{qpb	tot(]{qpb	PROPN
crl-14326	409	10	xxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	409	11	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	409	12	zrt	zrt	PROPN
crl-14326	409	13	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	410	1	totckcpb	totckcpb	PROPN
crl-14326	410	2	xxxxxxxxxxxxx	xxxxxxxxxxxxx	PROPN
crl-14326	410	3	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	410	4	zlrs	zlrs	PROPN
crl-14326	410	5	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	410	6	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	410	7	zbd	zbd	PROPN
crl-14326	410	8	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx	PROPN
crl-14326	411	1	tot(]{apb	tot(]{apb	PROPN
crl-14326	411	2	figure2	figure2	PROPN
crl-14326	411	3	cluster	cluster	NOUN
crl-14326	411	4	solution	solution	NOUN
crl-14326	411	5	development	development	NOUN
crl-14326	411	6	and	and	CCONJ
crl-14326	411	7	testing	test	VERB
crl-14326	411	8	329	329	NUM
crl-14326	411	9	table3	table3	PROPN
crl-14326	411	10	reliability	reliability	NOUN
crl-14326	411	11	estimates	estimate	NOUN
crl-14326	411	12	for	for	ADP
crl-14326	411	13	clusters	cluster	NOUN
crl-14326	411	14	cluster	cluster	NOUN
crl-14326	411	15	theta	theta	NOUN
crl-14326	411	16	1	1	NUM
crl-14326	411	17	0.90	0.90	NUM
crl-14326	411	18	2	2	NUM
crl-14326	411	19	0.62	0.62	NUM
crl-14326	411	20	3	3	NUM
crl-14326	411	21	0.89	0.89	NUM
crl-14326	411	22	4	4	NUM
crl-14326	411	23	0.76	0.76	NUM
crl-14326	411	24	5	5	NUM
crl-14326	411	25	0.87	0.87	NUM
crl-14326	411	26	6	6	NUM
crl-14326	411	27	0.88	0.88	NUM
crl-14326	411	28	ability	ability	NOUN
crl-14326	411	29	estimate	estimate	NOUN
crl-14326	411	30	(	(	PUNCT
crl-14326	411	31	theta	theta	NOUN
crl-14326	411	32	)	)	PUNCT
crl-14326	411	33	of	of	ADP
crl-14326	411	34	0.63	0.63	NUM
crl-14326	411	35	.	.	PUNCT
crl-14326	412	1	finally	finally	ADV
crl-14326	412	2	,	,	PUNCT
crl-14326	412	3	the	the	DET
crl-14326	412	4	reliability	reliability	NOUN
crl-14326	412	5	estimate	estimate	NOUN
crl-14326	412	6	theta	theta	NOUN
crl-14326	412	7	can	can	AUX
crl-14326	412	8	be	be	AUX
crl-14326	412	9	computed	compute	VERB
crl-14326	412	10	for	for	ADP
crl-14326	412	11	intermediary	intermediary	ADJ
crl-14326	412	12	clusters	cluster	NOUN
crl-14326	412	13	.	.	PUNCT
crl-14326	413	1	in	in	ADP
crl-14326	413	2	particular	particular	ADJ
crl-14326	413	3	,	,	PUNCT
crl-14326	413	4	at	at	ADP
crl-14326	413	5	the	the	DET
crl-14326	413	6	two	two	NUM
crl-14326	413	7	-	-	PUNCT
crl-14326	413	8	cluster	cluster	NOUN
crl-14326	413	9	stage	stage	NOUN
crl-14326	413	10	,	,	PUNCT
crl-14326	413	11	thereliability	thereliability	NOUN
crl-14326	413	12	of	of	ADP
crl-14326	413	13	the	the	DET
crl-14326	413	14	patron	patron	NOUN
crl-14326	413	15	-	-	PUNCT
crl-14326	413	16	derived	derive	VERB
crl-14326	413	17	variable	variable	ADJ
crl-14326	413	18	cluster	cluster	NOUN
crl-14326	413	19	is	be	AUX
crl-14326	413	20	0.89	0.89	NUM
crl-14326	413	21	and	and	CCONJ
crl-14326	413	22	for	for	ADP
crl-14326	413	23	the	the	DET
crl-14326	413	24	librarian	librarian	ADJ
crl-14326	413	25	-	-	PUNCT
crl-14326	413	26	derived	derive	VERB
crl-14326	413	27	cluster	cluster	NOUN
crl-14326	413	28	,	,	PUNCT
crl-14326	413	29	0.76	0.76	NUM
crl-14326	413	30	.	.	PUNCT
crl-14326	414	1	external	external	ADJ
crl-14326	414	2	validity	validity	NOUN
crl-14326	414	3	in	in	ADP
crl-14326	414	4	addition	addition	NOUN
crl-14326	414	5	to	to	ADP
crl-14326	414	6	being	be	AUX
crl-14326	414	7	reliable	reliable	ADJ
crl-14326	414	8	,	,	PUNCT
crl-14326	414	9	measures	measure	NOUN
crl-14326	414	10	must	must	AUX
crl-14326	414	11	be	be	AUX
crl-14326	414	12	valid	valid	ADJ
crl-14326	414	13	.	.	PUNCT
crl-14326	415	1	in	in	ADP
crl-14326	415	2	contrast	contrast	NOUN
crl-14326	415	3	to	to	ADP
crl-14326	415	4	reliability	reliability	NOUN
crl-14326	415	5	,	,	PUNCT
crl-14326	415	6	validity	validity	NOUN
crl-14326	415	7	of	of	ADP
crl-14326	415	8	measures	measure	NOUN
crl-14326	415	9	concerns	concern	VERB
crl-14326	415	10	the	the	DET
crl-14326	415	11	degree	degree	NOUN
crl-14326	415	12	to	to	PART
crl-14326	415	13	which	which	PRON
crl-14326	415	14	an	an	DET
crl-14326	415	15	instrument	instrument	NOUN
crl-14326	415	16	measures	measure	VERB
crl-14326	415	17	the	the	DET
crl-14326	415	18	concept	concept	NOUN
crl-14326	415	19	it	it	PRON
crl-14326	415	20	is	be	AUX
crl-14326	415	21	designed	design	VERB
crl-14326	415	22	to	to	PART
crl-14326	415	23	measure	measure	VERB
crl-14326	415	24	.	.	PUNCT
crl-14326	416	1	evidence	evidence	NOUN
crl-14326	416	2	for	for	ADP
crl-14326	416	3	the	the	DET
crl-14326	416	4	validity	validity	NOUN
crl-14326	416	5	of	of	ADP
crl-14326	416	6	an	an	DET
crl-14326	416	7	instrument	instrument	NOUN
crl-14326	416	8	can	can	AUX
crl-14326	416	9	come	come	VERB
crl-14326	416	10	from	from	ADP
crl-14326	416	11	a	a	DET
crl-14326	416	12	number	number	NOUN
crl-14326	416	13	of	of	ADP
crl-14326	416	14	sources	source	NOUN
crl-14326	416	15	,	,	PUNCT
crl-14326	416	16	but	but	CCONJ
crl-14326	416	17	external	external	ADJ
crl-14326	416	18	validity	validity	NOUN
crl-14326	416	19	,	,	PUNCT
crl-14326	416	20	the	the	DET
crl-14326	416	21	degree	degree	NOUN
crl-14326	416	22	to	to	PART
crl-14326	416	23	which	which	PRON
crl-14326	416	24	results	result	VERB
crl-14326	416	25	from	from	ADP
crl-14326	416	26	a	a	DET
crl-14326	416	27	measurement	measurement	NOUN
crl-14326	416	28	instrument	instrument	NOUN
crl-14326	416	29	correspond	correspond	VERB
crl-14326	416	30	to	to	ADP
crl-14326	416	31	the	the	DET
crl-14326	416	32	results	result	NOUN
crl-14326	416	33	from	from	ADP
crl-14326	416	34	other	other	ADJ
crl-14326	416	35	studies	study	NOUN
crl-14326	416	36	of	of	ADP
crl-14326	416	37	the	the	DET
crl-14326	416	38	same	same	ADJ
crl-14326	416	39	phenomenon	phenomenon	NOUN
crl-14326	416	40	,	,	PUNCT
crl-14326	416	41	is	be	AUX
crl-14326	416	42	most	most	ADV
crl-14326	416	43	commonly	commonly	ADV
crl-14326	416	44	utilized	utilize	VERB
crl-14326	416	45	in	in	ADP
crl-14326	416	46	addition	addition	NOUN
crl-14326	416	47	to	to	ADP
crl-14326	416	48	the	the	DET
crl-14326	416	49	construct	construct	NOUN
crl-14326	416	50	validity	validity	NOUN
crl-14326	416	51	issues	issue	NOUN
crl-14326	416	52	previously	previously	ADV
crl-14326	416	53	discussed	discuss	VERB
crl-14326	416	54	.	.	PUNCT
crl-14326	417	1	many	many	ADJ
crl-14326	417	2	of	of	ADP
crl-14326	417	3	the	the	DET
crl-14326	417	4	variables	variable	NOUN
crl-14326	417	5	assessed	assess	VERB
crl-14326	417	6	by	by	ADP
crl-14326	417	7	the	the	DET
crl-14326	417	8	reference	reference	NOUN
crl-14326	417	9	transaction	transaction	NOUN
crl-14326	417	10	assessment	assessment	NOUN
crl-14326	417	11	instrument	instrument	NOUN
crl-14326	417	12	have	have	AUX
crl-14326	417	13	not	not	PART
crl-14326	417	14	-	-	PUNCT
crl-14326	417	15	been	be	AUX
crl-14326	417	16	independently	independently	ADV
crl-14326	417	17	examined	examine	VERB
crl-14326	417	18	on	on	ADP
crl-14326	417	19	a	a	DET
crl-14326	417	20	sample	sample	NOUN
crl-14326	417	21	of	of	ADP
crl-14326	417	22	library	library	ADJ
crl-14326	417	23	transactions	transaction	NOUN
crl-14326	417	24	and	and	CCONJ
crl-14326	417	25	so	so	ADV
crl-14326	417	26	can	can	AUX
crl-14326	417	27	not	not	PART
crl-14326	417	28	be	be	AUX
crl-14326	417	29	assessed	assess	VERB
crl-14326	417	30	in	in	ADP
crl-14326	417	31	terms	term	NOUN
crl-14326	417	32	of	of	ADP
crl-14326	417	33	external	external	ADJ
crl-14326	417	34	validity	validity	NOUN
crl-14326	417	35	.	.	PUNCT
crl-14326	418	1	one	one	NUM
crl-14326	418	2	item	item	NOUN
crl-14326	418	3	,	,	PUNCT
crl-14326	418	4	however	however	ADV
crl-14326	418	5	-	-	PUNCT
crl-14326	418	6	the	the	DET
crl-14326	418	7	percentage	percentage	NOUN
crl-14326	418	8	of	of	ADP
crl-14326	418	9	times	time	NOUN
crl-14326	418	10	the	the	DET
crl-14326	418	11	patron	patron	NOUN
crl-14326	418	12	found	find	VERB
crl-14326	418	13	exactly	exactly	ADV
crl-14326	418	14	what	what	PRON
crl-14326	418	15	was	be	AUX
crl-14326	418	16	wanted	want	VERB
crl-14326	418	17	-	-	PUNCT
crl-14326	418	18	should	should	AUX
crl-14326	418	19	be	be	AUX
crl-14326	418	20	comparable	comparable	ADJ
crl-14326	418	21	to	to	ADP
crl-14326	418	22	the	the	DET
crl-14326	418	23	results	result	NOUN
crl-14326	418	24	of	of	ADP
crl-14326	418	25	unobtrusive	unobtrusive	ADJ
crl-14326	418	26	observation	observation	NOUN
crl-14326	418	27	by	by	ADP
crl-14326	418	28	myers	myer	NOUN
crl-14326	418	29	and	and	CCONJ
crl-14326	418	30	by	by	ADP
crl-14326	418	31	jirjees	jirjee	NOUN
crl-14326	418	32	.	.	PUNCT
crl-14326	419	1	in	in	ADP
crl-14326	419	2	these	these	DET
crl-14326	419	3	studies	study	NOUN
crl-14326	419	4	,	,	PUNCT
crl-14326	419	5	proxies	proxy	NOUN
crl-14326	419	6	presented	present	VERB
crl-14326	419	7	test	test	NOUN
crl-14326	419	8	questions	question	NOUN
crl-14326	419	9	cluster	cluster	NOUN
crl-14326	419	10	theta	theta	NOUN
crl-14326	419	11	7	7	NUM
crl-14326	419	12	0.79	0.79	NUM
crl-14326	419	13	8	8	NUM
crl-14326	419	14	0.62	0.62	NUM
crl-14326	419	15	9	9	NUM
crl-14326	419	16	0.46	0.46	NUM
crl-14326	419	17	10	10	NUM
crl-14326	419	18	0.93	0.93	NUM
crl-14326	419	19	11	11	NUM
crl-14326	419	20	12	12	NUM
crl-14326	419	21	by	by	ADP
crl-14326	419	22	telephone	telephone	NOUN
crl-14326	419	23	to	to	PART
crl-14326	419	24	reference	reference	VERB
crl-14326	419	25	librarians	librarian	NOUN
crl-14326	419	26	in	in	ADP
crl-14326	419	27	academic	academic	ADJ
crl-14326	419	28	libraries	library	NOUN
crl-14326	419	29	in	in	ADP
crl-14326	419	30	the	the	DET
crl-14326	419	31	southeast	southeast	NOUN
crl-14326	419	32	and	and	CCONJ
crl-14326	419	33	northeast	northeast	NOUN
crl-14326	419	34	.	.	PUNCT
crl-14326	420	1	myers	myer	NOUN
crl-14326	420	2	,	,	PUNCT
crl-14326	420	3	in	in	ADP
crl-14326	420	4	her	her	PRON
crl-14326	420	5	study	study	NOUN
crl-14326	420	6	of	of	ADP
crl-14326	420	7	academic	academic	ADJ
crl-14326	420	8	reference	reference	NOUN
crl-14326	420	9	service	service	NOUN
crl-14326	420	10	in	in	ADP
crl-14326	420	11	the	the	DET
crl-14326	420	12	u.	u.	PROPN
crl-14326	420	13	s.	s.	PROPN
crl-14326	420	14	southeast	southeast	PROPN
crl-14326	420	15	,	,	PUNCT
crl-14326	420	16	found	find	VERB
crl-14326	420	17	that	that	SCONJ
crl-14326	420	18	49.12	49.12	NUM
crl-14326	420	19	%	%	NOUN
crl-14326	420	20	of	of	ADP
crl-14326	420	21	the	the	DET
crl-14326	420	22	responses	response	NOUN
crl-14326	420	23	to	to	ADP
crl-14326	420	24	her	her	PRON
crl-14326	420	25	list	list	NOUN
crl-14326	420	26	of	of	ADP
crl-14326	420	27	14	14	NUM
crl-14326	420	28	factual	factual	ADJ
crl-14326	420	29	questions	question	NOUN
crl-14326	420	30	were	be	AUX
crl-14326	420	31	answered	answer	VERB
crl-14326	420	32	correctly	correctly	ADV
crl-14326	420	33	.	.	PUNCT
crl-14326	421	1	87	87	NUM
crl-14326	421	2	jirjees	jirjee	NOUN
crl-14326	421	3	,	,	PUNCT
crl-14326	421	4	using	use	VERB
crl-14326	421	5	35	35	NUM
crl-14326	421	6	factual	factual	ADJ
crl-14326	421	7	questions	question	NOUN
crl-14326	421	8	,	,	PUNCT
crl-14326	421	9	found	find	VERB
crl-14326	421	10	that	that	SCONJ
crl-14326	421	11	56.6	56.6	NUM
crl-14326	421	12	%	%	NOUN
crl-14326	421	13	were	be	AUX
crl-14326	421	14	answered	answer	VERB
crl-14326	421	15	correctly	correctly	ADV
crl-14326	421	16	.	.	PUNCT
crl-14326	422	1	88	88	NUM
crl-14326	422	2	in	in	ADP
crl-14326	422	3	our	our	PRON
crl-14326	422	4	sample	sample	NOUN
crl-14326	422	5	of	of	ADP
crl-14326	422	6	15	15	NUM
crl-14326	422	7	libraries	library	NOUN
crl-14326	422	8	,	,	PUNCT
crl-14326	422	9	patrons	patron	NOUN
crl-14326	422	10	report	report	VERB
crl-14326	422	11	that	that	SCONJ
crl-14326	422	12	they	they	PRON
crl-14326	422	13	received	receive	VERB
crl-14326	422	14	"	"	PUNCT
crl-14326	422	15	just	just	ADV
crl-14326	422	16	what	what	PRON
crl-14326	422	17	was	be	AUX
crl-14326	422	18	wanted	want	VERB
crl-14326	422	19	"	"	PUNCT
crl-14326	422	20	on	on	ADP
crl-14326	422	21	46.32	46.32	NUM
crl-14326	422	22	%	%	NOUN
crl-14326	422	23	of	of	ADP
crl-14326	422	24	the	the	DET
crl-14326	422	25	"	"	PUNCT
crl-14326	422	26	facts	fact	NOUN
crl-14326	422	27	and	and	CCONJ
crl-14326	422	28	statistics	statistic	NOUN
crl-14326	422	29	"	"	PUNCT
crl-14326	422	30	questions	question	NOUN
crl-14326	422	31	.	.	PUNCT
crl-14326	423	1	a	a	DET
crl-14326	423	2	chisquare	chisquare	NOUN
crl-14326	423	3	test	test	NOUN
crl-14326	423	4	comparing	compare	VERB
crl-14326	423	5	these	these	DET
crl-14326	423	6	percentages	percentage	NOUN
crl-14326	423	7	in	in	ADP
crl-14326	423	8	the	the	DET
crl-14326	423	9	three	three	NUM
crl-14326	423	10	studies	study	NOUN
crl-14326	423	11	is	be	AUX
crl-14326	423	12	not	not	PART
crl-14326	423	13	statistically	statistically	ADV
crl-14326	423	14	significant	significant	ADJ
crl-14326	423	15	(	(	PUNCT
crl-14326	423	16	table	table	NOUN
crl-14326	423	17	4	4	NUM
crl-14326	423	18	)	)	PUNCT
crl-14326	423	19	.	.	PUNCT
crl-14326	424	1	thus	thus	ADV
crl-14326	424	2	,	,	PUNCT
crl-14326	424	3	results	result	NOUN
crl-14326	424	4	of	of	ADP
crl-14326	424	5	success	success	NOUN
crl-14326	424	6	on	on	ADP
crl-14326	424	7	factual	factual	ADJ
crl-14326	424	8	-	-	PUNCT
crl-14326	424	9	type	type	NOUN
crl-14326	424	10	questions	question	NOUN
crl-14326	424	11	as	as	SCONJ
crl-14326	424	12	reported	report	VERB
crl-14326	424	13	by	by	ADP
crl-14326	424	14	patrons	patron	NOUN
crl-14326	424	15	in	in	ADP
crl-14326	424	16	this	this	DET
crl-14326	424	17	study	study	NOUN
crl-14326	424	18	correspond	correspond	VERB
crl-14326	424	19	to	to	ADP
crl-14326	424	20	that	that	PRON
crl-14326	424	21	obtained	obtain	VERB
crl-14326	424	22	by	by	ADP
crl-14326	424	23	testing	test	VERB
crl-14326	424	24	reference	reference	NOUN
crl-14326	424	25	librarians	librarian	NOUN
crl-14326	424	26	by	by	ADP
crl-14326	424	27	unobtrusive	unobtrusive	ADJ
crl-14326	424	28	observation	observation	NOUN
crl-14326	424	29	on	on	ADP
crl-14326	424	30	a	a	DET
crl-14326	424	31	preselected	preselecte	VERB
crl-14326	424	32	set	set	NOUN
crl-14326	424	33	of	of	ADP
crl-14326	424	34	reference	reference	NOUN
crl-14326	424	35	questions	question	NOUN
crl-14326	424	36	.	.	PUNCT
crl-14326	425	1	a	a	DET
crl-14326	425	2	second	second	ADJ
crl-14326	425	3	comparison	comparison	NOUN
crl-14326	425	4	with	with	ADP
crl-14326	425	5	external	external	ADJ
crl-14326	425	6	studies	study	NOUN
crl-14326	425	7	involves	involves	AUX
crl-14326	425	8	previously	previously	ADV
crl-14326	425	9	reported	report	VERB
crl-14326	425	10	data	datum	NOUN
crl-14326	425	11	on	on	ADP
crl-14326	425	12	patron	patron	ADJ
crl-14326	425	13	satisfaction	satisfaction	NOUN
crl-14326	425	14	with	with	ADP
crl-14326	425	15	reference	reference	NOUN
crl-14326	425	16	department	department	NOUN
crl-14326	425	17	service	service	NOUN
crl-14326	425	18	,	,	PUNCT
crl-14326	425	19	as	as	SCONJ
crl-14326	425	20	opposed	oppose	VERB
crl-14326	425	21	to	to	ADP
crl-14326	425	22	quality	quality	NOUN
crl-14326	425	23	of	of	ADP
crl-14326	425	24	answer	answer	NOUN
crl-14326	425	25	,	,	PUNCT
crl-14326	425	26	where	where	SCONJ
crl-14326	425	27	approximately	approximately	ADV
crl-14326	425	28	81	81	NUM
crl-14326	425	29	%	%	NOUN
crl-14326	425	30	and	and	CCONJ
crl-14326	425	31	84	84	NUM
crl-14326	425	32	%	%	NOUN
crl-14326	425	33	of	of	ADP
crl-14326	425	34	reference	reference	NOUN
crl-14326	425	35	department	department	NOUN
crl-14326	425	36	patrons	patron	NOUN
crl-14326	425	37	reported	report	VERB
crl-14326	425	38	they	they	PRON
crl-14326	425	39	were	be	AUX
crl-14326	425	40	satisfied	satisfied	ADJ
crl-14326	425	41	with	with	ADP
crl-14326	425	42	the	the	DET
crl-14326	425	43	''	''	PUNCT
crl-14326	425	44	interpersonal	interpersonal	ADJ
crl-14326	425	45	"	"	PUNCT
crl-14326	425	46	service	service	NOUN
crl-14326	425	47	they	they	PRON
crl-14326	425	48	received	receive	VERB
crl-14326	425	49	.	.	PUNCT
crl-14326	426	1	89	89	NUM
crl-14326	427	1	in	in	ADP
crl-14326	427	2	this	this	DET
crl-14326	427	3	study	study	NOUN
crl-14326	427	4	,	,	PUNCT
crl-14326	427	5	where	where	SCONJ
crl-14326	427	6	patrons	patron	NOUN
crl-14326	427	7	were	be	AUX
crl-14326	427	8	asked	ask	VERB
crl-14326	427	9	to	to	PART
crl-14326	427	10	evaluate	evaluate	VERB
crl-14326	427	11	the	the	DET
crl-14326	427	12	quality	quality	NOUN
crl-14326	427	13	of	of	ADP
crl-14326	427	14	the	the	DET
crl-14326	427	15	"	"	PUNCT
crl-14326	427	16	interpersonal	interpersonal	ADJ
crl-14326	427	17	"	"	PUNCT
crl-14326	427	18	service	service	NOUN
crl-14326	427	19	they	they	PRON
crl-14326	427	20	received	receive	VERB
crl-14326	427	21	,	,	PUNCT
crl-14326	427	22	independently	independently	ADV
crl-14326	427	23	of	of	ADP
crl-14326	427	24	their	their	PRON
crl-14326	427	25	evaluation	evaluation	NOUN
crl-14326	427	26	of	of	ADP
crl-14326	427	27	their	their	PRON
crl-14326	427	28	satisfaction	satisfaction	NOUN
crl-14326	427	29	with	with	ADP
crl-14326	427	30	the	the	DET
crl-14326	427	31	information	information	NOUN
crl-14326	427	32	they	they	PRON
crl-14326	427	33	obtained	obtain	VERB
crl-14326	427	34	,	,	PUNCT
crl-14326	427	35	79.48	79.48	NUM
crl-14326	427	36	%	%	NOUN
crl-14326	427	37	of	of	ADP
crl-14326	427	38	the	the	DET
crl-14326	427	39	table4	table4	NOUN
crl-14326	427	40	found	find	VERB
crl-14326	427	41	exactly	exactly	ADV
crl-14326	427	42	not	not	PART
crl-14326	427	43	found	find	VERB
crl-14326	427	44	exactly	exactly	ADV
crl-14326	427	45	total	total	ADJ
crl-14326	427	46	comparison	comparison	NOUN
crl-14326	427	47	of	of	ADP
crl-14326	427	48	results	result	NOUN
crl-14326	427	49	of	of	ADP
crl-14326	427	50	unobtrusive	unobtrusive	ADJ
crl-14326	427	51	observation	observation	NOUN
crl-14326	427	52	with	with	ADP
crl-14326	427	53	results	result	NOUN
crl-14326	427	54	of	of	ADP
crl-14326	427	55	this	this	DET
crl-14326	427	56	study	study	NOUN
crl-14326	427	57	myers	myer	NOUN
crl-14326	427	58	jirjees	jirjees	PROPN
crl-14326	427	59	236	236	NUM
crl-14326	427	60	99	99	NUM
crl-14326	427	61	244	244	NUM
crl-14326	427	62	76	76	NUM
crl-14326	427	63	480	480	NUM
crl-14326	427	64	175	175	NUM
crl-14326	427	65	,	,	PUNCT
crl-14326	427	66	c=3.64	c=3.64	NOUN
crl-14326	427	67	d£=2	d£=2	ADJ
crl-14326	427	68	rtai	rtai	NOUN
crl-14326	427	69	total	total	NOUN
crl-14326	427	70	44	44	NUM
crl-14326	427	71	379	379	NUM
crl-14326	427	72	51	51	NUM
crl-14326	427	73	371	371	NUM
crl-14326	427	74	95	95	NUM
crl-14326	427	75	750	750	NUM
crl-14326	427	76	p>0.05	p>0.05	PROPN
crl-14326	427	77	330	330	NUM
crl-14326	427	78	college	college	NOUN
crl-14326	427	79	&	&	CCONJ
crl-14326	427	80	research	research	PROPN
crl-14326	427	81	libraries	library	NOUN
crl-14326	427	82	patrons	patron	NOUN
crl-14326	427	83	in	in	ADP
crl-14326	427	84	the	the	DET
crl-14326	427	85	sample	sample	NOUN
crl-14326	427	86	reported	report	VERB
crl-14326	427	87	they	they	PRON
crl-14326	427	88	were	be	AUX
crl-14326	427	89	completely	completely	ADV
crl-14326	427	90	satisfied	satisfied	ADJ
crl-14326	427	91	with	with	ADP
crl-14326	427	92	the	the	DET
crl-14326	427	93	service	service	NOUN
crl-14326	427	94	.	.	PUNCT
crl-14326	428	1	although	although	SCONJ
crl-14326	428	2	no	no	DET
crl-14326	428	3	statistical	statistical	ADJ
crl-14326	428	4	test	test	NOUN
crl-14326	428	5	of	of	ADP
crl-14326	428	6	these	these	DET
crl-14326	428	7	percentages	percentage	NOUN
crl-14326	428	8	can	can	AUX
crl-14326	428	9	be	be	AUX
crl-14326	428	10	provided	provide	VERB
crl-14326	428	11	,	,	PUNCT
crl-14326	428	12	the	the	DET
crl-14326	428	13	results	result	NOUN
crl-14326	428	14	of	of	ADP
crl-14326	428	15	these	these	DET
crl-14326	428	16	three	three	NUM
crl-14326	428	17	studies	study	NOUN
crl-14326	428	18	of	of	ADP
crl-14326	428	19	patron	patron	ADJ
crl-14326	428	20	satisfaction	satisfaction	NOUN
crl-14326	428	21	with	with	ADP
crl-14326	428	22	service	service	NOUN
crl-14326	428	23	are	be	AUX
crl-14326	428	24	quite	quite	ADV
crl-14326	428	25	similar	similar	ADJ
crl-14326	428	26	.	.	PUNCT
crl-14326	429	1	discussion	discussion	NOUN
crl-14326	429	2	for	for	ADP
crl-14326	429	3	the	the	DET
crl-14326	429	4	two	two	NUM
crl-14326	429	5	variables	variable	NOUN
crl-14326	429	6	on	on	ADP
crl-14326	429	7	the	the	DET
crl-14326	429	8	reference	reference	NOUN
crl-14326	429	9	transaction	transaction	NOUN
crl-14326	429	10	assessment	assessment	NOUN
crl-14326	429	11	instrument	instrument	NOUN
crl-14326	429	12	for	for	ADP
crl-14326	429	13	which	which	PRON
crl-14326	429	14	independent	independent	ADJ
crl-14326	429	15	measures	measure	NOUN
crl-14326	429	16	exist	exist	VERB
crl-14326	429	17	(	(	PUNCT
crl-14326	429	18	i.e.	i.e.	X
crl-14326	429	19	,	,	PUNCT
crl-14326	429	20	zfnd	zfnd	NOUN
crl-14326	429	21	and	and	CCONJ
crl-14326	429	22	totckser	totckser	NOUN
crl-14326	429	23	)	)	PUNCT
crl-14326	429	24	,	,	PUNCT
crl-14326	429	25	the	the	DET
crl-14326	429	26	results	result	NOUN
crl-14326	429	27	from	from	ADP
crl-14326	429	28	our	our	PRON
crl-14326	429	29	pilot	pilot	NOUN
crl-14326	429	30	study	study	NOUN
crl-14326	429	31	agree	agree	VERB
crl-14326	429	32	with	with	ADP
crl-14326	429	33	those	those	PRON
crl-14326	429	34	of	of	ADP
crl-14326	429	35	other	other	ADJ
crl-14326	429	36	studies	study	NOUN
crl-14326	429	37	.	.	PUNCT
crl-14326	430	1	assessment	assessment	NOUN
crl-14326	430	2	of	of	ADP
crl-14326	430	3	external	external	ADJ
crl-14326	430	4	validity	validity	NOUN
crl-14326	430	5	for	for	ADP
crl-14326	430	6	the	the	DET
crl-14326	430	7	other	other	ADJ
crl-14326	430	8	variables	variable	NOUN
crl-14326	430	9	derived	derive	VERB
crl-14326	430	10	from	from	ADP
crl-14326	430	11	the	the	DET
crl-14326	430	12	rtai	rtai	NOUN
crl-14326	430	13	must	must	AUX
crl-14326	430	14	await	await	VERB
crl-14326	430	15	independent	independent	ADJ
crl-14326	430	16	study	study	NOUN
crl-14326	430	17	.	.	PUNCT
crl-14326	431	1	for	for	ADP
crl-14326	431	2	the	the	DET
crl-14326	431	3	complete	complete	ADJ
crl-14326	431	4	set	set	NOUN
crl-14326	431	5	of	of	ADP
crl-14326	431	6	35	35	NUM
crl-14326	431	7	variables	variable	NOUN
crl-14326	431	8	,	,	PUNCT
crl-14326	431	9	estimated	estimate	VERB
crl-14326	431	10	reliability	reliability	NOUN
crl-14326	431	11	as	as	ADP
crl-14326	431	12	measures	measure	NOUN
crl-14326	431	13	of	of	ADP
crl-14326	431	14	reference	reference	NOUN
crl-14326	431	15	department	department	NOUN
crl-14326	431	16	quality	quality	NOUN
crl-14326	431	17	is	be	AUX
crl-14326	431	18	0.81	0.81	NUM
crl-14326	431	19	,	,	PUNCT
crl-14326	431	20	which	which	PRON
crl-14326	431	21	is	be	AUX
crl-14326	431	22	quite	quite	ADV
crl-14326	431	23	respectable	respectable	ADJ
crl-14326	431	24	for	for	ADP
crl-14326	431	25	a	a	DET
crl-14326	431	26	questionnaire	questionnaire	NOUN
crl-14326	431	27	.	.	PUNCT
crl-14326	432	1	given	give	VERB
crl-14326	432	2	the	the	DET
crl-14326	432	3	high	high	ADJ
crl-14326	432	4	return	return	NOUN
crl-14326	432	5	rate	rate	NOUN
crl-14326	432	6	,	,	PUNCT
crl-14326	432	7	the	the	DET
crl-14326	432	8	rial	rial	NOUN
crl-14326	432	9	and	and	CCONJ
crl-14326	432	10	its	its	PRON
crl-14326	432	11	employment	employment	NOUN
crl-14326	432	12	as	as	ADP
crl-14326	432	13	an	an	DET
crl-14326	432	14	evaluation	evaluation	NOUN
crl-14326	432	15	tool	tool	NOUN
crl-14326	432	16	appear	appear	VERB
crl-14326	432	17	to	to	PART
crl-14326	432	18	be	be	AUX
crl-14326	432	19	a	a	DET
crl-14326	432	20	viable	viable	ADJ
crl-14326	432	21	means	mean	NOUN
crl-14326	432	22	of	of	ADP
crl-14326	432	23	conducting	conduct	VERB
crl-14326	432	24	reference	reference	NOUN
crl-14326	432	25	department	department	NOUN
crl-14326	432	26	evaluation	evaluation	NOUN
crl-14326	432	27	.	.	PUNCT
crl-14326	433	1	results	result	NOUN
crl-14326	433	2	from	from	ADP
crl-14326	433	3	the	the	DET
crl-14326	433	4	cluster	cluster	NOUN
crl-14326	433	5	analysis	analysis	NOUN
crl-14326	433	6	indicate	indicate	VERB
crl-14326	433	7	that	that	SCONJ
crl-14326	433	8	the	the	DET
crl-14326	433	9	35	35	NUM
crl-14326	433	10	variables	variable	NOUN
crl-14326	433	11	derived	derive	VERB
crl-14326	433	12	from	from	ADP
crl-14326	433	13	the	the	DET
crl-14326	433	14	rtai	rtai	NOUN
crl-14326	433	15	group	group	NOUN
crl-14326	433	16	into	into	ADP
crl-14326	433	17	12	12	NUM
crl-14326	433	18	clusters	cluster	NOUN
crl-14326	433	19	,	,	PUNCT
crl-14326	433	20	with	with	ADP
crl-14326	433	21	reliability	reliability	NOUN
crl-14326	433	22	estimates	estimate	NOUN
crl-14326	433	23	ranging	range	VERB
crl-14326	433	24	from	from	ADP
crl-14326	433	25	0.46	0.46	NUM
crl-14326	433	26	to	to	ADP
crl-14326	433	27	0.93	0.93	NUM
crl-14326	433	28	.	.	PUNCT
crl-14326	434	1	further	further	ADJ
crl-14326	434	2	interpretations	interpretation	NOUN
crl-14326	434	3	and	and	CCONJ
crl-14326	434	4	inferences	inference	NOUN
crl-14326	434	5	from	from	ADP
crl-14326	434	6	the	the	DET
crl-14326	434	7	clustering	clustering	ADJ
crl-14326	434	8	results	result	NOUN
crl-14326	434	9	must	must	AUX
crl-14326	434	10	be	be	AUX
crl-14326	434	11	cautiously	cautiously	ADV
crl-14326	434	12	drawn	draw	VERB
crl-14326	434	13	as	as	SCONJ
crl-14326	434	14	the	the	DET
crl-14326	434	15	clustering	clustering	ADJ
crl-14326	434	16	technique	technique	NOUN
crl-14326	434	17	used	use	VERB
crl-14326	434	18	in	in	ADP
crl-14326	434	19	this	this	DET
crl-14326	434	20	analysis	analysis	NOUN
crl-14326	434	21	is	be	AUX
crl-14326	434	22	designed	design	VERB
crl-14326	434	23	to	to	PART
crl-14326	434	24	be	be	AUX
crl-14326	434	25	exploratory	exploratory	ADJ
crl-14326	434	26	and	and	CCONJ
crl-14326	434	27	,	,	PUNCT
crl-14326	434	28	as	as	ADP
crl-14326	434	29	such	such	ADJ
crl-14326	434	30	,	,	PUNCT
crl-14326	434	31	does	do	AUX
crl-14326	434	32	not	not	PART
crl-14326	434	33	serve	serve	VERB
crl-14326	434	34	to	to	PART
crl-14326	434	35	confirm	confirm	VERB
crl-14326	434	36	or	or	CCONJ
crl-14326	434	37	refute	refute	VERB
crl-14326	434	38	a	a	DET
crl-14326	434	39	priori	priori	ADJ
crl-14326	434	40	hypotheses	hypothesis	NOUN
crl-14326	434	41	concerning	concern	VERB
crl-14326	434	42	the	the	DET
crl-14326	434	43	relationships	relationship	NOUN
crl-14326	434	44	among	among	ADP
crl-14326	434	45	variables	variable	NOUN
crl-14326	434	46	.	.	PUNCT
crl-14326	435	1	alternate	alternate	ADJ
crl-14326	435	2	techniques	technique	NOUN
crl-14326	435	3	would	would	AUX
crl-14326	435	4	be	be	AUX
crl-14326	435	5	needed	need	VERB
crl-14326	435	6	to	to	PART
crl-14326	435	7	test	test	VERB
crl-14326	435	8	different	different	ADJ
crl-14326	435	9	models	model	NOUN
crl-14326	435	10	for	for	ADP
crl-14326	435	11	the	the	DET
crl-14326	435	12	relationships	relationship	NOUN
crl-14326	435	13	among	among	ADP
crl-14326	435	14	clusters	cluster	NOUN
crl-14326	435	15	,	,	PUNCT
crl-14326	435	16	and	and	CCONJ
crl-14326	435	17	a	a	DET
crl-14326	435	18	more	more	ADV
crl-14326	435	19	rigorous	rigorous	ADJ
crl-14326	435	20	sampling	sampling	NOUN
crl-14326	435	21	strategy	strategy	NOUN
crl-14326	435	22	would	would	AUX
crl-14326	435	23	be	be	AUX
crl-14326	435	24	required	require	VERB
crl-14326	435	25	for	for	ADP
crl-14326	435	26	testing	test	VERB
crl-14326	435	27	hypotheses	hypothesis	NOUN
crl-14326	435	28	and	and	CCONJ
crl-14326	435	29	generalizing	generalize	VERB
crl-14326	435	30	results	result	NOUN
crl-14326	435	31	to	to	ADP
crl-14326	435	32	the	the	DET
crl-14326	435	33	total	total	ADJ
crl-14326	435	34	population	population	NOUN
crl-14326	435	35	of	of	ADP
crl-14326	435	36	reference	reference	NOUN
crl-14326	435	37	transactions	transaction	NOUN
crl-14326	435	38	.	.	PUNCT
crl-14326	436	1	two	two	NUM
crl-14326	436	2	aspects	aspect	NOUN
crl-14326	436	3	of	of	ADP
crl-14326	436	4	the	the	DET
crl-14326	436	5	clustering	clustering	ADJ
crl-14326	436	6	solution	solution	NOUN
crl-14326	436	7	presented	present	VERB
crl-14326	436	8	in	in	ADP
crl-14326	436	9	the	the	DET
crl-14326	436	10	reliability	reliability	NOUN
crl-14326	436	11	section	section	NOUN
crl-14326	436	12	,	,	PUNCT
crl-14326	436	13	which	which	PRON
crl-14326	436	14	were	be	AUX
crl-14326	436	15	only	only	ADV
crl-14326	436	16	mentioned	mention	VERB
crl-14326	436	17	in	in	ADP
crl-14326	436	18	passing	pass	VERB
crl-14326	436	19	,	,	PUNCT
crl-14326	436	20	require	require	VERB
crl-14326	436	21	further	further	ADJ
crl-14326	436	22	explanation	explanation	NOUN
crl-14326	436	23	and	and	CCONJ
crl-14326	436	24	exploration	exploration	NOUN
crl-14326	436	25	.	.	PUNCT
crl-14326	437	1	as	as	SCONJ
crl-14326	437	2	was	be	AUX
crl-14326	437	3	mentioned	mention	VERB
crl-14326	437	4	,	,	PUNCT
crl-14326	437	5	at	at	ADP
crl-14326	437	6	the	the	DET
crl-14326	437	7	two	two	NUM
crl-14326	437	8	-	-	PUNCT
crl-14326	437	9	cluster	cluster	NOUN
crl-14326	437	10	stage	stage	NOUN
crl-14326	437	11	the	the	DET
crl-14326	437	12	procedure	procedure	NOUN
crl-14326	437	13	employed	employ	VERB
crl-14326	437	14	in	in	ADP
crl-14326	437	15	this	this	DET
crl-14326	437	16	study	study	NOUN
crl-14326	437	17	divided	divide	VERB
crl-14326	437	18	the	the	DET
crl-14326	437	19	35	35	NUM
crl-14326	437	20	variable	variable	NOUN
crl-14326	437	21	set	set	VERB
crl-14326	437	22	into	into	ADP
crl-14326	437	23	a	a	DET
crl-14326	437	24	patron	patron	NOUN
crl-14326	437	25	form	form	NOUN
crl-14326	437	26	-	-	PUNCT
crl-14326	437	27	derived	derive	VERB
crl-14326	437	28	cluster	cluster	NOUN
crl-14326	437	29	and	and	CCONJ
crl-14326	437	30	a	a	DET
crl-14326	437	31	librarian	librarian	ADJ
crl-14326	437	32	formderived	formderive	VERB
crl-14326	437	33	cluster	cluster	NOUN
crl-14326	437	34	,	,	PUNCT
crl-14326	437	35	with	with	ADP
crl-14326	437	36	a	a	DET
crl-14326	437	37	correlation	correlation	NOUN
crl-14326	437	38	of	of	ADP
crl-14326	437	39	0.04	0.04	NUM
crl-14326	437	40	between	between	ADP
crl-14326	437	41	these	these	DET
crl-14326	437	42	two	two	NUM
crl-14326	437	43	clusters	cluster	NOUN
crl-14326	437	44	.	.	PUNCT
crl-14326	438	1	this	this	DET
crl-14326	438	2	low	low	ADJ
crl-14326	438	3	correlation	correlation	NOUN
crl-14326	438	4	may	may	AUX
crl-14326	438	5	surprise	surprise	VERB
crl-14326	438	6	the	the	DET
crl-14326	438	7	reader	reader	NOUN
crl-14326	438	8	,	,	PUNCT
crl-14326	438	9	suggesting	suggest	VERB
crl-14326	438	10	that	that	SCONJ
crl-14326	438	11	there	there	PRON
crl-14326	438	12	is	be	VERB
crl-14326	438	13	no	no	DET
crl-14326	438	14	statistically	statistically	ADV
crl-14326	438	15	significant	significant	ADJ
crl-14326	438	16	july	july	PROPN
crl-14326	438	17	1987	1987	NUM
crl-14326	438	18	relationship	relationship	NOUN
crl-14326	438	19	between	between	ADP
crl-14326	438	20	patron	patron	NOUN
crl-14326	438	21	and	and	CCONJ
crl-14326	438	22	librarian	librarian	ADJ
crl-14326	438	23	judgments	judgment	NOUN
crl-14326	438	24	.	.	PUNCT
crl-14326	439	1	this	this	PRON
crl-14326	439	2	may	may	AUX
crl-14326	439	3	not	not	PART
crl-14326	439	4	be	be	AUX
crl-14326	439	5	a	a	DET
crl-14326	439	6	valid	valid	ADJ
crl-14326	439	7	inference	inference	NOUN
crl-14326	439	8	,	,	PUNCT
crl-14326	439	9	however	however	ADV
crl-14326	439	10	,	,	PUNCT
crl-14326	439	11	because	because	SCONJ
crl-14326	439	12	the	the	DET
crl-14326	439	13	librarian	librarian	ADJ
crl-14326	439	14	form	form	NOUN
crl-14326	439	15	consists	consist	VERB
crl-14326	439	16	of	of	ADP
crl-14326	439	17	variables	variable	NOUN
crl-14326	439	18	that	that	SCONJ
crl-14326	439	19	,	,	PUNCT
crl-14326	439	20	by	by	ADP
crl-14326	439	21	and	and	CCONJ
crl-14326	439	22	large	large	ADJ
crl-14326	439	23	,	,	PUNCT
crl-14326	439	24	measure	measure	NOUN
crl-14326	439	25	factors	factor	NOUN
crl-14326	439	26	in	in	ADP
crl-14326	439	27	the	the	DET
crl-14326	439	28	situation	situation	NOUN
crl-14326	439	29	that	that	PRON
crl-14326	439	30	are	be	AUX
crl-14326	439	31	expected	expect	VERB
crl-14326	439	32	to	to	PART
crl-14326	439	33	influence	influence	VERB
crl-14326	439	34	librarian	librarian	ADJ
crl-14326	439	35	performance	performance	NOUN
crl-14326	439	36	.	.	PUNCT
crl-14326	440	1	the	the	DET
crl-14326	440	2	patron	patron	NOUN
crl-14326	440	3	form	form	NOUN
crl-14326	440	4	variables	variable	NOUN
crl-14326	440	5	largely	largely	ADV
crl-14326	440	6	measure	measure	VERB
crl-14326	440	7	outcomes	outcome	NOUN
crl-14326	440	8	of	of	ADP
crl-14326	440	9	the	the	DET
crl-14326	440	10	interaction	interaction	NOUN
crl-14326	440	11	.	.	PUNCT
crl-14326	441	1	although	although	SCONJ
crl-14326	441	2	factors	factor	NOUN
crl-14326	441	3	that	that	PRON
crl-14326	441	4	influence	influence	NOUN
crl-14326	441	5	outcomes	outcome	NOUN
crl-14326	441	6	should	should	AUX
crl-14326	441	7	relate	relate	VERB
crl-14326	441	8	to	to	ADP
crl-14326	441	9	those	those	DET
crl-14326	441	10	same	same	ADJ
crl-14326	441	11	outcomes	outcome	NOUN
crl-14326	441	12	more	more	ADV
crl-14326	441	13	strongly	strongly	ADV
crl-14326	441	14	than	than	SCONJ
crl-14326	441	15	this	this	DET
crl-14326	441	16	result	result	NOUN
crl-14326	441	17	indicates	indicate	VERB
crl-14326	441	18	,	,	PUNCT
crl-14326	441	19	the	the	DET
crl-14326	441	20	clustering	cluster	VERB
crl-14326	441	21	procedure	procedure	NOUN
crl-14326	441	22	used	use	VERB
crl-14326	441	23	here	here	ADV
crl-14326	441	24	was	be	AUX
crl-14326	441	25	selected	select	VERB
crl-14326	441	26	to	to	PART
crl-14326	441	27	create	create	VERB
crl-14326	441	28	clusters	cluster	NOUN
crl-14326	441	29	that	that	PRON
crl-14326	441	30	are	be	AUX
crl-14326	441	31	maximally	maximally	ADV
crl-14326	441	32	distinct	distinct	ADJ
crl-14326	441	33	from	from	ADP
crl-14326	441	34	one	one	NUM
crl-14326	441	35	another	another	DET
crl-14326	441	36	while	while	NOUN
crl-14326	441	37	at	at	ADP
crl-14326	441	38	the	the	DET
crl-14326	441	39	same	same	ADJ
crl-14326	441	40	time	time	NOUN
crl-14326	441	41	,	,	PUNCT
crl-14326	441	42	placing	place	VERB
crl-14326	441	43	variables	variable	NOUN
crl-14326	441	44	that	that	PRON
crl-14326	441	45	are	be	AUX
crl-14326	441	46	as	as	ADV
crl-14326	441	47	similar	similar	ADJ
crl-14326	441	48	as	as	ADP
crl-14326	441	49	possible	possible	ADJ
crl-14326	441	50	into	into	ADP
crl-14326	441	51	a	a	DET
crl-14326	441	52	cluster	cluster	NOUN
crl-14326	441	53	.	.	PUNCT
crl-14326	442	1	the	the	DET
crl-14326	442	2	most	most	ADV
crl-14326	442	3	likely	likely	ADJ
crl-14326	442	4	interpretation	interpretation	NOUN
crl-14326	442	5	of	of	ADP
crl-14326	442	6	our	our	PRON
crl-14326	442	7	results	result	NOUN
crl-14326	442	8	is	be	AUX
crl-14326	442	9	that	that	SCONJ
crl-14326	442	10	outcome	outcome	NOUN
crl-14326	442	11	variables	variable	NOUN
crl-14326	442	12	,	,	PUNCT
crl-14326	442	13	as	as	ADP
crl-14326	442	14	a	a	DET
crl-14326	442	15	group	group	NOUN
crl-14326	442	16	,	,	PUNCT
crl-14326	442	17	are	be	AUX
crl-14326	442	18	more	more	ADV
crl-14326	442	19	closely	closely	ADV
crl-14326	442	20	related	relate	VERB
crl-14326	442	21	to	to	ADP
crl-14326	442	22	each	each	DET
crl-14326	442	23	other	other	ADJ
crl-14326	442	24	than	than	SCONJ
crl-14326	442	25	they	they	PRON
crl-14326	442	26	are	be	AUX
crl-14326	442	27	to	to	ADP
crl-14326	442	28	influencing	influence	VERB
crl-14326	442	29	variables	variable	NOUN
crl-14326	442	30	as	as	ADP
crl-14326	442	31	a	a	DET
crl-14326	442	32	group	group	NOUN
crl-14326	442	33	.	.	PUNCT
crl-14326	443	1	alternate	alternate	ADJ
crl-14326	443	2	analyses	analysis	NOUN
crl-14326	443	3	would	would	AUX
crl-14326	443	4	need	need	VERB
crl-14326	443	5	to	to	PART
crl-14326	443	6	be	be	AUX
crl-14326	443	7	performed	perform	VERB
crl-14326	443	8	to	to	PART
crl-14326	443	9	determine	determine	VERB
crl-14326	443	10	the	the	DET
crl-14326	443	11	strength	strength	NOUN
crl-14326	443	12	of	of	ADP
crl-14326	443	13	relationship	relationship	NOUN
crl-14326	443	14	between	between	ADP
crl-14326	443	15	particular	particular	ADJ
crl-14326	443	16	situational	situational	ADJ
crl-14326	443	17	factors	factor	NOUN
crl-14326	443	18	and	and	CCONJ
crl-14326	443	19	particular	particular	ADJ
crl-14326	443	20	outcome	outcome	NOUN
crl-14326	443	21	measures	measure	NOUN
crl-14326	443	22	.	.	PUNCT
crl-14326	444	1	at	at	ADP
crl-14326	444	2	the	the	DET
crl-14326	444	3	3	3	NUM
crl-14326	444	4	-	-	PUNCT
crl-14326	444	5	cluster	cluster	NOUN
crl-14326	444	6	stage	stage	NOUN
crl-14326	444	7	of	of	ADP
crl-14326	444	8	the	the	DET
crl-14326	444	9	12	12	NUM
crl-14326	444	10	-	-	PUNCT
crl-14326	444	11	cluster	cluster	NOUN
crl-14326	444	12	final	final	ADJ
crl-14326	444	13	solution	solution	NOUN
crl-14326	444	14	,	,	PUNCT
crl-14326	444	15	the	the	DET
crl-14326	444	16	procedure	procedure	NOUN
crl-14326	444	17	separates	separate	VERB
crl-14326	444	18	the	the	DET
crl-14326	444	19	patron	patron	NOUN
crl-14326	444	20	cluster	cluster	NOUN
crl-14326	444	21	into	into	ADP
crl-14326	444	22	a	a	DET
crl-14326	444	23	service	service	NOUN
crl-14326	444	24	evaluation	evaluation	NOUN
crl-14326	444	25	subcluster	subcluster	NOUN
crl-14326	444	26	and	and	CCONJ
crl-14326	444	27	a	a	DET
crl-14326	444	28	quality	quality	NOUN
crl-14326	444	29	of	of	ADP
crl-14326	444	30	information	information	NOUN
crl-14326	444	31	received	receive	VERB
crl-14326	444	32	subcluster	subcluster	NOUN
crl-14326	444	33	,	,	PUNCT
crl-14326	444	34	with	with	ADP
crl-14326	444	35	a	a	DET
crl-14326	444	36	correlation	correlation	NOUN
crl-14326	444	37	of	of	ADP
crl-14326	444	38	0.39	0.39	NUM
crl-14326	444	39	between	between	ADP
crl-14326	444	40	these	these	DET
crl-14326	444	41	two	two	NUM
crl-14326	444	42	subclusters	subcluster	NOUN
crl-14326	444	43	.	.	PUNCT
crl-14326	445	1	this	this	DET
crl-14326	445	2	result	result	NOUN
crl-14326	445	3	may	may	AUX
crl-14326	445	4	have	have	VERB
crl-14326	445	5	some	some	DET
crl-14326	445	6	bearing	bearing	NOUN
crl-14326	445	7	on	on	ADP
crl-14326	445	8	the	the	DET
crl-14326	445	9	controversy	controversy	NOUN
crl-14326	445	10	surrounding	surround	VERB
crl-14326	445	11	the	the	DET
crl-14326	445	12	ability	ability	NOUN
crl-14326	445	13	of	of	ADP
crl-14326	445	14	patrons	patron	NOUN
crl-14326	445	15	to	to	PART
crl-14326	445	16	evaluate	evaluate	VERB
crl-14326	445	17	reference	reference	NOUN
crl-14326	445	18	department	department	NOUN
crl-14326	445	19	quality	quality	NOUN
crl-14326	445	20	.	.	PUNCT
crl-14326	446	1	our	our	PRON
crl-14326	446	2	results	result	NOUN
crl-14326	446	3	indicate	indicate	VERB
crl-14326	446	4	that	that	SCONJ
crl-14326	446	5	,	,	PUNCT
crl-14326	446	6	as	as	SCONJ
crl-14326	446	7	judged	judge	VERB
crl-14326	446	8	by	by	ADP
crl-14326	446	9	the	the	DET
crl-14326	446	10	patron	patron	NOUN
crl-14326	446	11	,	,	PUNCT
crl-14326	446	12	reference	reference	NOUN
crl-14326	446	13	librarians	librarian	NOUN
crl-14326	446	14	satisfactorily	satisfactorily	ADV
crl-14326	446	15	respond	respond	VERB
crl-14326	446	16	to	to	ADP
crl-14326	446	17	the	the	DET
crl-14326	446	18	patron	patron	NOUN
crl-14326	446	19	's	's	PART
crl-14326	446	20	information	information	NOUN
crl-14326	446	21	needs	need	VERB
crl-14326	446	22	on	on	ADP
crl-14326	446	23	factual	factual	ADJ
crl-14326	446	24	questions	question	NOUN
crl-14326	446	25	approximately	approximately	ADV
crl-14326	446	26	50	50	NUM
crl-14326	446	27	%	%	NOUN
crl-14326	446	28	of	of	ADP
crl-14326	446	29	the	the	DET
crl-14326	446	30	time	time	NOUN
crl-14326	446	31	.	.	PUNCT
crl-14326	447	1	patrons	patron	NOUN
crl-14326	447	2	,	,	PUNCT
crl-14326	447	3	however	however	ADV
crl-14326	447	4	,	,	PUNCT
crl-14326	447	5	also	also	ADV
crl-14326	447	6	appear	appear	VERB
crl-14326	447	7	to	to	PART
crl-14326	447	8	distinguish	distinguish	VERB
crl-14326	447	9	between	between	ADP
crl-14326	447	10	their	their	PRON
crl-14326	447	11	satisfaction	satisfaction	NOUN
crl-14326	447	12	with	with	ADP
crl-14326	447	13	the	the	DET
crl-14326	447	14	services	service	NOUN
crl-14326	447	15	provided	provide	VERB
crl-14326	447	16	(	(	PUNCT
crl-14326	447	17	courtesy	courtesy	NOUN
crl-14326	447	18	,	,	PUNCT
crl-14326	447	19	amount	amount	NOUN
crl-14326	447	20	of	of	ADP
crl-14326	447	21	help	help	NOUN
crl-14326	447	22	and	and	CCONJ
crl-14326	447	23	time	time	NOUN
crl-14326	447	24	given	give	VERB
crl-14326	447	25	,	,	PUNCT
crl-14326	447	26	understanding	understanding	NOUN
crl-14326	447	27	and	and	CCONJ
crl-14326	447	28	knowledge	knowledge	NOUN
crl-14326	447	29	,	,	PUNCT
crl-14326	447	30	clear	clear	ADJ
crl-14326	447	31	explanations	explanation	NOUN
crl-14326	447	32	)	)	PUNCT
crl-14326	447	33	and	and	CCONJ
crl-14326	447	34	their	their	PRON
crl-14326	447	35	satisfaction	satisfaction	NOUN
crl-14326	447	36	with	with	ADP
crl-14326	447	37	the	the	DET
crl-14326	447	38	information	information	NOUN
crl-14326	447	39	they	they	PRON
crl-14326	447	40	obtained	obtain	VERB
crl-14326	447	41	.	.	PUNCT
crl-14326	448	1	with	with	ADP
crl-14326	448	2	a	a	DET
crl-14326	448	3	correlation	correlation	NOUN
crl-14326	448	4	of	of	ADP
crl-14326	448	5	0.39	0.39	NUM
crl-14326	448	6	between	between	ADP
crl-14326	448	7	the	the	DET
crl-14326	448	8	service	service	NOUN
crl-14326	448	9	measures	measure	NOUN
crl-14326	448	10	and	and	CCONJ
crl-14326	448	11	the	the	DET
crl-14326	448	12	information	information	NOUN
crl-14326	448	13	measures	measure	NOUN
crl-14326	448	14	,	,	PUNCT
crl-14326	448	15	only	only	ADV
crl-14326	448	16	16	16	NUM
crl-14326	448	17	%	%	NOUN
crl-14326	448	18	of	of	ADP
crl-14326	448	19	the	the	DET
crl-14326	448	20	variance	variance	NOUN
crl-14326	448	21	in	in	ADP
crl-14326	448	22	service	service	NOUN
crl-14326	448	23	satisfaction	satisfaction	NOUN
crl-14326	448	24	could	could	AUX
crl-14326	448	25	be	be	AUX
crl-14326	448	26	explained	explain	VERB
crl-14326	448	27	by	by	ADP
crl-14326	448	28	their	their	PRON
crl-14326	448	29	evaluation	evaluation	NOUN
crl-14326	448	30	of	of	ADP
crl-14326	448	31	the	the	DET
crl-14326	448	32	quality	quality	NOUN
crl-14326	448	33	of	of	ADP
crl-14326	448	34	information	information	NOUN
crl-14326	448	35	received	receive	VERB
crl-14326	448	36	.	.	PUNCT
crl-14326	449	1	although	although	SCONJ
crl-14326	449	2	quality	quality	NOUN
crl-14326	449	3	of	of	ADP
crl-14326	449	4	information	information	NOUN
crl-14326	449	5	received	receive	VERB
crl-14326	449	6	is	be	AUX
crl-14326	449	7	a	a	DET
crl-14326	449	8	factor	factor	NOUN
crl-14326	449	9	influencing	influence	VERB
crl-14326	449	10	the	the	DET
crl-14326	449	11	patron	patron	NOUN
crl-14326	449	12	's	's	PART
crl-14326	449	13	judgment	judgment	NOUN
crl-14326	449	14	of	of	ADP
crl-14326	449	15	the	the	DET
crl-14326	449	16	quality	quality	NOUN
crl-14326	449	17	of	of	ADP
crl-14326	449	18	service	service	NOUN
crl-14326	449	19	,	,	PUNCT
crl-14326	449	20	this	this	PRON
crl-14326	449	21	is	be	AUX
crl-14326	449	22	not	not	PART
crl-14326	449	23	the	the	DET
crl-14326	449	24	sole	sole	ADJ
crl-14326	449	25	determinant	determinant	ADJ
crl-14326	449	26	.	.	PUNCT
crl-14326	450	1	inferences	inference	NOUN
crl-14326	450	2	concerning	concern	VERB
crl-14326	450	3	the	the	DET
crl-14326	450	4	patron	patron	NOUN
crl-14326	450	5	's	's	PART
crl-14326	450	6	ability	ability	NOUN
crl-14326	450	7	to	to	PART
crl-14326	450	8	..	..	PUNCT
crl-14326	450	9	judge	judge	VERB
crl-14326	450	10	information	information	NOUN
crl-14326	450	11	critically	critically	ADV
crl-14326	450	12	,	,	PUNCT
crl-14326	450	13	based	base	VERB
crl-14326	450	14	only	only	ADV
crl-14326	450	15	upon	upon	SCONJ
crl-14326	450	16	measures	measure	NOUN
crl-14326	450	17	of	of	ADP
crl-14326	450	18	their	their	PRON
crl-14326	450	19	satisfaction	satisfaction	NOUN
crl-14326	450	20	with	with	ADP
crl-14326	450	21	the	the	DET
crl-14326	450	22	services	service	NOUN
crl-14326	450	23	provided	provide	VERB
crl-14326	450	24	,	,	PUNCT
crl-14326	450	25	are	be	AUX
crl-14326	450	26	unwarranted	unwarranted	ADJ
crl-14326	450	27	.	.	PUNCT
crl-14326	451	1	these	these	DET
crl-14326	451	2	interpretations	interpretation	NOUN
crl-14326	451	3	,	,	PUNCT
crl-14326	451	4	nevertheless	nevertheless	ADV
crl-14326	451	5	,	,	PUNCT
crl-14326	451	6	require	require	VERB
crl-14326	451	7	further	further	ADJ
crl-14326	451	8	research	research	NOUN
crl-14326	451	9	.	.	PUNCT
crl-14326	452	1	our	our	PRON
crl-14326	452	2	results	result	NOUN
crl-14326	452	3	are	be	AUX
crl-14326	452	4	merely	merely	ADV
crl-14326	452	5	suggestive	suggestive	ADJ
crl-14326	452	6	.	.	PUNCT
crl-14326	453	1	this	this	PRON
crl-14326	453	2	,	,	PUNCT
crl-14326	453	3	however	however	ADV
crl-14326	453	4	,	,	PUNCT
crl-14326	453	5	indicates	indicate	VERB
crl-14326	453	6	an	an	DET
crl-14326	453	7	additional	additional	ADJ
crl-14326	453	8	use	use	NOUN
crl-14326	453	9	of	of	ADP
crl-14326	453	10	the	the	DET
crl-14326	453	11	reference	reference	NOUN
crl-14326	453	12	transaction	transaction	NOUN
crl-14326	453	13	assessment	assessment	NOUN
crl-14326	453	14	instrument	instrument	NOUN
crl-14326	453	15	as	as	ADP
crl-14326	453	16	aredevelopment	aredevelopment	NOUN
crl-14326	453	17	and	and	CCONJ
crl-14326	453	18	testing	test	VERB
crl-14326	453	19	331	331	NUM
crl-14326	453	20	search	search	NOUN
crl-14326	453	21	tool	tool	NOUN
crl-14326	453	22	.	.	PUNCT
crl-14326	454	1	by	by	ADP
crl-14326	454	2	presenting	present	VERB
crl-14326	454	3	the	the	DET
crl-14326	454	4	results	result	NOUN
crl-14326	454	5	of	of	ADP
crl-14326	454	6	our	our	PRON
crl-14326	454	7	pilot	pilot	NOUN
crl-14326	454	8	test	test	NOUN
crl-14326	454	9	and	and	CCONJ
crl-14326	454	10	its	its	PRON
crl-14326	454	11	use	use	NOUN
crl-14326	454	12	as	as	ADP
crl-14326	454	13	an	an	DET
crl-14326	454	14	evaluation	evaluation	NOUN
crl-14326	454	15	tool	tool	NOUN
crl-14326	454	16	,	,	PUNCT
crl-14326	454	17	it	it	PRON
crl-14326	454	18	is	be	AUX
crl-14326	454	19	our	our	PRON
crl-14326	454	20	hope	hope	NOUN
crl-14326	454	21	that	that	SCONJ
crl-14326	454	22	other	other	ADJ
crl-14326	454	23	researchers	researcher	NOUN
crl-14326	454	24	in	in	ADP
crl-14326	454	25	the	the	DET
crl-14326	454	26	area	area	NOUN
crl-14326	454	27	of	of	ADP
crl-14326	454	28	reference	reference	NOUN
crl-14326	454	29	department	department	NOUN
crl-14326	454	30	behavior	behavior	NOUN
crl-14326	454	31	will	will	AUX
crl-14326	454	32	be	be	AUX
crl-14326	454	33	encouraged	encourage	VERB
crl-14326	454	34	to	to	PART
crl-14326	454	35	further	far	ADV
crl-14326	454	36	study	study	VERB
crl-14326	454	37	the	the	DET
crl-14326	454	38	issue	issue	NOUN
crl-14326	454	39	of	of	ADP
crl-14326	454	40	what	what	PRON
crl-14326	454	41	makes	make	VERB
crl-14326	454	42	a	a	DET
crl-14326	454	43	reference	reference	NOUN
crl-14326	454	44	department	department	NOUN
crl-14326	454	45	good	good	NOUN
crl-14326	454	46	.	.	PUNCT
crl-14326	455	1	references	reference	NOUN
crl-14326	455	2	and	and	CCONJ
crl-14326	455	3	notes	note	NOUN
crl-14326	455	4	1	1	NUM
crl-14326	455	5	.	.	PUNCT
crl-14326	456	1	mary	mary	PROPN
crl-14326	456	2	jo	jo	PROPN
crl-14326	456	3	lynch	lynch	PROPN
crl-14326	456	4	,	,	PUNCT
crl-14326	456	5	"	"	PUNCT
crl-14326	456	6	research	research	NOUN
crl-14326	456	7	in	in	ADP
crl-14326	456	8	library	library	ADJ
crl-14326	456	9	reference	reference	NOUN
crl-14326	456	10	/	/	SYM
crl-14326	456	11	information	information	NOUN
crl-14326	456	12	service	service	NOUN
crl-14326	456	13	,	,	PUNCT
crl-14326	456	14	"	"	PUNCT
crl-14326	456	15	library	library	NOUN
crl-14326	456	16	trends	trend	NOUN
crl-14326	456	17	12:462	12:462	NUM
crl-14326	456	18	(	(	PUNCT
crl-14326	456	19	winter	winter	NOUN
crl-14326	456	20	1983	1983	NUM
crl-14326	456	21	)	)	PUNCT
crl-14326	456	22	.	.	PUNCT
crl-14326	457	1	2	2	X
crl-14326	457	2	.	.	X
crl-14326	457	3	samuel	samuel	PROPN
crl-14326	457	4	rothstein	rothstein	PROPN
crl-14326	457	5	,	,	PUNCT
crl-14326	457	6	"	"	PUNCT
crl-14326	457	7	the	the	DET
crl-14326	457	8	measurement	measurement	NOUN
crl-14326	457	9	and	and	CCONJ
crl-14326	457	10	evaluation	evaluation	NOUN
crl-14326	457	11	of	of	ADP
crl-14326	457	12	reference	reference	NOUN
crl-14326	457	13	service	service	NOUN
crl-14326	457	14	,	,	PUNCT
crl-14326	457	15	"	"	PUNCT
crl-14326	457	16	library	library	NOUN
crl-14326	457	17	trends	trend	NOUN
crl-14326	457	18	12:464	12:464	NUM
crl-14326	457	19	(	(	PUNCT
crl-14326	457	20	winter	winter	NOUN
crl-14326	457	21	1983	1983	NUM
crl-14326	457	22	)	)	PUNCT
crl-14326	457	23	.	.	PUNCT
crl-14326	458	1	3	3	X
crl-14326	458	2	.	.	X
crl-14326	458	3	alvin	alvin	PROPN
crl-14326	458	4	m.	m.	PROPN
crl-14326	458	5	schrader	schrader	PROPN
crl-14326	458	6	,	,	PUNCT
crl-14326	458	7	"	"	PUNCT
crl-14326	458	8	performance	performance	NOUN
crl-14326	458	9	standards	standard	NOUN
crl-14326	458	10	for	for	ADP
crl-14326	458	11	accuracy	accuracy	NOUN
crl-14326	458	12	in	in	ADP
crl-14326	458	13	reference	reference	NOUN
crl-14326	458	14	and	and	CCONJ
crl-14326	458	15	information	information	NOUN
crl-14326	458	16	services	service	NOUN
crl-14326	458	17	:	:	PUNCT
crl-14326	458	18	the	the	DET
crl-14326	458	19	impact	impact	NOUN
crl-14326	458	20	of	of	ADP
crl-14326	458	21	unobtrusive	unobtrusive	ADJ
crl-14326	458	22	measurement	measurement	NOUN
crl-14326	458	23	methodology	methodology	NOUN
crl-14326	458	24	,	,	PUNCT
crl-14326	458	25	"	"	PUNCT
crl-14326	458	26	the	the	DET
crl-14326	458	27	reference	reference	NOUN
crl-14326	458	28	librarian	librarian	NOUN
crl-14326	458	29	11:197	11:197	NUM
crl-14326	458	30	-	-	SYM
crl-14326	458	31	214	214	NUM
crl-14326	458	32	(	(	PUNCT
crl-14326	458	33	fall	fall	NOUN
crl-14326	458	34	/	/	SYM
crl-14326	458	35	winter	winter	NOUN
crl-14326	458	36	1984	1984	NUM
crl-14326	458	37	)	)	PUNCT
crl-14326	458	38	.	.	PUNCT
crl-14326	459	1	4	4	X
crl-14326	459	2	.	.	X
crl-14326	459	3	katherine	katherine	PROPN
crl-14326	459	4	emerson	emerson	PROPN
crl-14326	459	5	,	,	PUNCT
crl-14326	459	6	"	"	PUNCT
crl-14326	459	7	national	national	ADJ
crl-14326	459	8	reporting	reporting	NOUN
crl-14326	459	9	on	on	ADP
crl-14326	459	10	reference	reference	NOUN
crl-14326	459	11	transactions	transaction	NOUN
crl-14326	459	12	,	,	PUNCT
crl-14326	459	13	1976	1976	NUM
crl-14326	459	14	-	-	SYM
crl-14326	459	15	78	78	NUM
crl-14326	459	16	,	,	PUNCT
crl-14326	459	17	"	"	PUNCT
crl-14326	459	18	rq	rq	VERB
crl-14326	459	19	16:199	16:199	NUM
crl-14326	459	20	-	-	SYM
crl-14326	459	21	207	207	NUM
crl-14326	459	22	(	(	PUNCT
crl-14326	459	23	spring	spring	NOUN
crl-14326	459	24	1977	1977	NUM
crl-14326	459	25	)	)	PUNCT
crl-14326	459	26	;	;	PUNCT
crl-14326	459	27	american	american	PROPN
crl-14326	459	28	national	national	PROPN
crl-14326	459	29	standard	standard	PROPN
crl-14326	459	30	for	for	ADP
crl-14326	459	31	library	library	NOUN
crl-14326	459	32	and	and	CCONJ
crl-14326	459	33	information	information	NOUN
crl-14326	459	34	sciences	science	NOUN
crl-14326	459	35	and	and	CCONJ
crl-14326	459	36	related	related	ADJ
crl-14326	459	37	publishing	publishing	NOUN
crl-14326	459	38	practices	practice	NOUN
crl-14326	459	39	:	:	PUNCT
crl-14326	459	40	library	library	NOUN
crl-14326	459	41	statistics	statistic	NOUN
crl-14326	459	42	(	(	PUNCT
crl-14326	459	43	new	new	PROPN
crl-14326	459	44	york	york	PROPN
crl-14326	459	45	:	:	PUNCT
crl-14326	459	46	american	american	PROPN
crl-14326	459	47	national	national	PROPN
crl-14326	459	48	standards	standards	PROPN
crl-14326	459	49	institute	institute	PROPN
crl-14326	459	50	,	,	PUNCT
crl-14326	459	51	1983	1983	NUM
crl-14326	459	52	)	)	PUNCT
crl-14326	459	53	(	(	PUNCT
crl-14326	459	54	ansi	ansi	PROPN
crl-14326	459	55	z239	z239	PROPN
crl-14326	459	56	.	.	PROPN
crl-14326	459	57	71983	71983	NUM
crl-14326	459	58	)	)	PUNCT
crl-14326	459	59	.	.	PUNCT
crl-14326	460	1	5	5	X
crl-14326	460	2	.	.	X
crl-14326	460	3	carolyn	carolyn	PROPN
crl-14326	460	4	hieber	hieber	PROPN
crl-14326	460	5	,	,	PUNCT
crl-14326	460	6	an	an	DET
crl-14326	460	7	analysis	analysis	NOUN
crl-14326	460	8	of	of	ADP
crl-14326	460	9	questions	question	NOUN
crl-14326	460	10	and	and	CCONJ
crl-14326	460	11	answers	answer	NOUN
crl-14326	460	12	in	in	ADP
crl-14326	460	13	libraries	library	NOUN
crl-14326	460	14	,	,	PUNCT
crl-14326	460	15	studies	study	NOUN
crl-14326	460	16	in	in	ADP
crl-14326	460	17	the	the	DET
crl-14326	460	18	man	man	NOUN
crl-14326	460	19	-	-	PUNCT
crl-14326	460	20	system	system	NOUN
crl-14326	460	21	interface	interface	NOUN
crl-14326	460	22	in	in	ADP
crl-14326	460	23	libraries	library	NOUN
crl-14326	460	24	,	,	PUNCT
crl-14326	460	25	report	report	VERB
crl-14326	460	26	no.1	no.1	PROPN
crl-14326	460	27	(	(	PUNCT
crl-14326	460	28	bethlehem	bethlehem	PROPN
crl-14326	460	29	,	,	PUNCT
crl-14326	460	30	pa	pa	PROPN
crl-14326	460	31	.	.	PROPN
crl-14326	460	32	:	:	PUNCT
crl-14326	461	1	lehigh	lehigh	PROPN
crl-14326	461	2	university	university	PROPN
crl-14326	461	3	center	center	NOUN
crl-14326	461	4	for	for	ADP
crl-14326	461	5	information	information	NOUN
crl-14326	461	6	sciences	science	NOUN
crl-14326	461	7	,	,	PUNCT
crl-14326	461	8	1966	1966	NUM
crl-14326	461	9	)	)	PUNCT
crl-14326	461	10	(	(	PUNCT
crl-14326	461	11	ed	ed	NOUN
crl-14326	461	12	014	014	NUM
crl-14326	461	13	995	995	NUM
crl-14326	461	14	)	)	PUNCT
crl-14326	461	15	.	.	PUNCT
crl-14326	462	1	6	6	X
crl-14326	462	2	.	.	X
crl-14326	462	3	gerald	gerald	PROPN
crl-14326	462	4	jahoda	jahoda	PROPN
crl-14326	462	5	,	,	PUNCT
crl-14326	462	6	the	the	DET
crl-14326	462	7	process	process	NOUN
crl-14326	462	8	of	of	ADP
crl-14326	462	9	answering	answer	VERB
crl-14326	462	10	reference	reference	NOUN
crl-14326	462	11	questions	question	NOUN
crl-14326	462	12	:	:	PUNCT
crl-14326	462	13	a	a	DET
crl-14326	462	14	test	test	NOUN
crl-14326	462	15	of	of	ADP
crl-14326	462	16	a	a	DET
crl-14326	462	17	descriptive	descriptive	ADJ
crl-14326	462	18	model	model	NOUN
crl-14326	462	19	(	(	PUNCT
crl-14326	462	20	tallahassee	tallahassee	PROPN
crl-14326	462	21	,	,	PUNCT
crl-14326	462	22	fla	fla	PROPN
crl-14326	462	23	.	.	PUNCT
crl-14326	462	24	:	:	PUNCT
crl-14326	462	25	florida	florida	PROPN
crl-14326	462	26	state	state	PROPN
crl-14326	462	27	university	university	PROPN
crl-14326	462	28	,	,	PUNCT
crl-14326	462	29	school	school	NOUN
crl-14326	462	30	of	of	ADP
crl-14326	462	31	library	library	ADJ
crl-14326	462	32	science	science	NOUN
crl-14326	462	33	,	,	PUNCT
crl-14326	462	34	1977	1977	NUM
crl-14326	462	35	)	)	PUNCT
crl-14326	462	36	(	(	PUNCT
crl-14326	462	37	ed	ed	NOUN
crl-14326	462	38	136	136	NUM
crl-14326	462	39	769	769	NUM
crl-14326	462	40	)	)	PUNCT
crl-14326	462	41	;	;	PUNCT
crl-14326	462	42	gerald	gerald	PROPN
crl-14326	462	43	jahoda	jahoda	PROPN
crl-14326	462	44	and	and	CCONJ
crl-14326	462	45	judith	judith	PROPN
crl-14326	462	46	braunagel	braunagel	PROPN
crl-14326	462	47	,	,	PUNCT
crl-14326	462	48	the	the	DET
crl-14326	462	49	librarian	librarian	ADJ
crl-14326	462	50	and	and	CCONJ
crl-14326	462	51	reference	reference	NOUN
crl-14326	462	52	queries	query	VERB
crl-14326	462	53	:	:	PUNCT
crl-14326	462	54	a	a	DET
crl-14326	462	55	systematic	systematic	ADJ
crl-14326	462	56	approach	approach	NOUN
crl-14326	462	57	(	(	PUNCT
crl-14326	462	58	new	new	PROPN
crl-14326	462	59	york	york	PROPN
crl-14326	462	60	:	:	PUNCT
crl-14326	462	61	academic	academic	ADJ
crl-14326	462	62	pr	pr	NOUN
crl-14326	462	63	.	.	PUNCT
crl-14326	462	64	,	,	PUNCT
crl-14326	462	65	1980	1980	NUM
crl-14326	462	66	)	)	PUNCT
crl-14326	462	67	.	.	PUNCT
crl-14326	463	1	7	7	X
crl-14326	463	2	.	.	X
crl-14326	463	3	clark	clark	PROPN
crl-14326	463	4	hallman	hallman	PROPN
crl-14326	463	5	,	,	PUNCT
crl-14326	463	6	"	"	PUNCT
crl-14326	463	7	designing	design	VERB
crl-14326	463	8	optical	optical	ADJ
crl-14326	463	9	mark	mark	NOUN
crl-14326	463	10	forms	form	NOUN
crl-14326	463	11	for	for	ADP
crl-14326	463	12	reference	reference	NOUN
crl-14326	463	13	statistics	statistic	NOUN
crl-14326	463	14	,	,	PUNCT
crl-14326	463	15	"	"	PUNCT
crl-14326	463	16	rq	rq	VERB
crl-14326	463	17	20:257	20:257	NOUN
crl-14326	463	18	-	-	SYM
crl-14326	463	19	64	64	NUM
crl-14326	463	20	(	(	PUNCT
crl-14326	463	21	spring	spring	NOUN
crl-14326	463	22	1981	1981	NUM
crl-14326	463	23	)	)	PUNCT
crl-14326	463	24	.	.	PUNCT
crl-14326	464	1	8	8	X
crl-14326	464	2	.	.	X
crl-14326	464	3	gary	gary	PROPN
crl-14326	464	4	strong	strong	PROPN
crl-14326	464	5	,	,	PUNCT
crl-14326	464	6	"	"	PUNCT
crl-14326	464	7	evaluating	evaluate	VERB
crl-14326	464	8	the	the	DET
crl-14326	464	9	reference	reference	NOUN
crl-14326	464	10	product	product	NOUN
crl-14326	464	11	,	,	PUNCT
crl-14326	464	12	"	"	PUNCT
crl-14326	464	13	rq	rq	X
crl-14326	464	14	19:367	19:367	NUM
crl-14326	464	15	-	-	SYM
crl-14326	464	16	72	72	NUM
crl-14326	464	17	(	(	PUNCT
crl-14326	464	18	summer	summer	NOUN
crl-14326	464	19	1980	1980	NUM
crl-14326	464	20	)	)	PUNCT
crl-14326	464	21	.	.	PUNCT
crl-14326	465	1	9	9	X
crl-14326	465	2	.	.	X
crl-14326	465	3	benita	benita	PROPN
crl-14326	465	4	j.	j.	PROPN
crl-14326	465	5	howell	howell	PROPN
crl-14326	465	6	,	,	PUNCT
crl-14326	465	7	edward	edward	PROPN
crl-14326	465	8	b.	b.	PROPN
crl-14326	465	9	reeves	reeves	PROPN
crl-14326	465	10	,	,	PUNCT
crl-14326	465	11	and	and	CCONJ
crl-14326	465	12	john	john	PROPN
crl-14326	465	13	van	van	PROPN
crl-14326	465	14	willigen	willigen	PROPN
crl-14326	465	15	,	,	PUNCT
crl-14326	465	16	''	''	PUNCT
crl-14326	465	17	fleeting	fleeting	ADJ
crl-14326	465	18	encounters	encounter	NOUN
crl-14326	465	19	-	-	PUNCT
crl-14326	465	20	a	a	DET
crl-14326	465	21	role	role	NOUN
crl-14326	465	22	analysis	analysis	NOUN
crl-14326	465	23	for	for	ADP
crl-14326	465	24	reference	reference	NOUN
crl-14326	465	25	librarian	librarian	ADJ
crl-14326	465	26	-	-	PUNCT
crl-14326	465	27	patron	patron	NOUN
crl-14326	465	28	interaction	interaction	NOUN
crl-14326	465	29	,	,	PUNCT
crl-14326	465	30	"	"	PUNCT
crl-14326	465	31	rq	rq	X
crl-14326	465	32	16:124	16:124	NUM
crl-14326	465	33	-	-	SYM
crl-14326	465	34	29	29	NUM
crl-14326	465	35	(	(	PUNCT
crl-14326	465	36	winter	winter	NOUN
crl-14326	465	37	1976	1976	NUM
crl-14326	465	38	)	)	PUNCT
crl-14326	465	39	.	.	PUNCT
crl-14326	466	1	10	10	NUM
crl-14326	466	2	.	.	PUNCT
crl-14326	466	3	judith	judith	PROPN
crl-14326	466	4	a.	a.	PROPN
crl-14326	466	5	tessier	tessier	PROPN
crl-14326	466	6	,	,	PUNCT
crl-14326	466	7	wayne	wayne	PROPN
crl-14326	466	8	w.	w.	PROPN
crl-14326	466	9	crouch	crouch	PROPN
crl-14326	466	10	,	,	PUNCT
crl-14326	466	11	and	and	CCONJ
crl-14326	466	12	pauline	pauline	PROPN
crl-14326	466	13	atherton	atherton	PROPN
crl-14326	466	14	(	(	PUNCT
crl-14326	466	15	cochrane	cochrane	PROPN
crl-14326	466	16	)	)	PUNCT
crl-14326	466	17	,	,	PUNCT
crl-14326	466	18	"	"	PUNCT
crl-14326	466	19	new	new	ADJ
crl-14326	466	20	measures	measure	NOUN
crl-14326	466	21	of	of	ADP
crl-14326	466	22	user	user	NOUN
crl-14326	466	23	satisfaction	satisfaction	NOUN
crl-14326	466	24	with	with	ADP
crl-14326	466	25	computer	computer	NOUN
crl-14326	466	26	-	-	PUNCT
crl-14326	466	27	based	base	VERB
crl-14326	466	28	literature	literature	NOUN
crl-14326	466	29	searches	search	NOUN
crl-14326	466	30	,	,	PUNCT
crl-14326	466	31	"	"	PUNCT
crl-14326	466	32	special	special	ADJ
crl-14326	466	33	libraries	library	NOUN
crl-14326	466	34	68:383	68:383	NUM
crl-14326	466	35	-	-	SYM
crl-14326	466	36	89	89	NUM
crl-14326	466	37	(	(	PUNCT
crl-14326	466	38	nov	nov	PROPN
crl-14326	466	39	.	.	PROPN
crl-14326	466	40	1977	1977	NUM
crl-14326	466	41	)	)	PUNCT
crl-14326	466	42	.	.	PUNCT
crl-14326	467	1	11	11	NUM
crl-14326	467	2	.	.	PUNCT
crl-14326	468	1	renata	renata	PROPN
crl-14326	468	2	tagliacozzo	tagliacozzo	VERB
crl-14326	468	3	,	,	PUNCT
crl-14326	468	4	"	"	PUNCT
crl-14326	468	5	estimating	estimate	VERB
crl-14326	468	6	the	the	DET
crl-14326	468	7	satisfaction	satisfaction	NOUN
crl-14326	468	8	oflnformation	oflnformation	NOUN
crl-14326	468	9	users	user	NOUN
crl-14326	468	10	,	,	PUNCT
crl-14326	468	11	"	"	PUNCT
crl-14326	468	12	bulletin	bulletin	NOUN
crl-14326	468	13	of	of	ADP
crl-14326	468	14	the	the	DET
crl-14326	468	15	medical	medical	PROPN
crl-14326	468	16	library	library	PROPN
crl-14326	468	17	association	association	PROPN
crl-14326	468	18	65:243	65:243	PROPN
crl-14326	468	19	-	-	PUNCT
crl-14326	468	20	49	49	NUM
crl-14326	468	21	(	(	PUNCT
crl-14326	468	22	apr	apr	PROPN
crl-14326	468	23	.	.	PROPN
crl-14326	468	24	1977	1977	NUM
crl-14326	468	25	)	)	PUNCT
crl-14326	468	26	.	.	PUNCT
crl-14326	469	1	12	12	NUM
crl-14326	469	2	.	.	PUNCT
crl-14326	470	1	helen	helen	PROPN
crl-14326	470	2	goth	goth	PROPN
crl-14326	470	3	berg	berg	PROPN
crl-14326	470	4	,	,	PUNCT
crl-14326	470	5	''	''	PUNCT
crl-14326	470	6	immediacy	immediacy	NOUN
crl-14326	470	7	:	:	PUNCT
crl-14326	470	8	a	a	DET
crl-14326	470	9	study	study	NOUN
crl-14326	470	10	of	of	ADP
crl-14326	470	11	communication	communication	NOUN
crl-14326	470	12	effect	effect	NOUN
crl-14326	470	13	on	on	ADP
crl-14326	470	14	the	the	DET
crl-14326	470	15	reference	reference	NOUN
crl-14326	470	16	process	process	NOUN
crl-14326	470	17	,	,	PUNCT
crl-14326	470	18	''	''	PUNCT
crl-14326	470	19	journal	journal	NOUN
crl-14326	470	20	of	of	ADP
crl-14326	470	21	academic	academic	ADJ
crl-14326	470	22	librarianship	librarianship	NOUN
crl-14326	470	23	2:128	2:128	NUM
crl-14326	470	24	guly	guly	NOUN
crl-14326	470	25	1986	1986	NUM
crl-14326	470	26	)	)	PUNCT
crl-14326	470	27	.	.	PUNCT
crl-14326	471	1	13	13	NUM
crl-14326	471	2	.	.	PUNCT
crl-14326	471	3	carlos	carlos	PROPN
crl-14326	471	4	cuadra	cuadra	PROPN
crl-14326	471	5	,	,	PUNCT
crl-14326	471	6	robert	robert	PROPN
crl-14326	471	7	katter	katter	PROPN
crl-14326	471	8	,	,	PUNCT
crl-14326	471	9	emory	emory	PROPN
crl-14326	471	10	holmes	holmes	PROPN
crl-14326	471	11	,	,	PUNCT
crl-14326	471	12	and	and	CCONJ
crl-14326	471	13	everett	everett	PROPN
crl-14326	471	14	wallace	wallace	PROPN
crl-14326	471	15	,	,	PUNCT
crl-14326	471	16	experimental	experimental	ADJ
crl-14326	471	17	studies	study	NOUN
crl-14326	471	18	of	of	ADP
crl-14326	471	19	relevance	relevance	NOUN
crl-14326	471	20	judgments	judgment	NOUN
crl-14326	471	21	:	:	PUNCT
crl-14326	471	22	final	final	ADJ
crl-14326	471	23	report	report	NOUN
crl-14326	471	24	.	.	PUNCT
crl-14326	472	1	volume	volume	PROPN
crl-14326	472	2	ii	ii	PROPN
crl-14326	472	3	.	.	PUNCT
crl-14326	473	1	description	description	NOUN
crl-14326	473	2	of	of	ADP
crl-14326	473	3	individual	individual	ADJ
crl-14326	473	4	studies	study	NOUN
crl-14326	473	5	(	(	PUNCT
crl-14326	473	6	santa	santa	PROPN
crl-14326	473	7	monica	monica	PROPN
crl-14326	473	8	,	,	PUNCT
crl-14326	473	9	calif	calif	PROPN
crl-14326	473	10	.	.	PUNCT
crl-14326	473	11	:	:	PUNCT
crl-14326	474	1	system	system	NOUN
crl-14326	474	2	development	development	NOUN
crl-14326	474	3	corporation	corporation	NOUN
crl-14326	474	4	,	,	PUNCT
crl-14326	474	5	1967	1967	NUM
crl-14326	474	6	)	)	PUNCT
crl-14326	474	7	.	.	PUNCT
crl-14326	475	1	14	14	NUM
crl-14326	475	2	.	.	PUNCT
crl-14326	476	1	marjorie	marjorie	PROPN
crl-14326	476	2	murfin	murfin	PROPN
crl-14326	476	3	and	and	CCONJ
crl-14326	476	4	lubomyr	lubomyr	ADJ
crl-14326	476	5	wynar	wynar	NOUN
crl-14326	476	6	,	,	PUNCT
crl-14326	476	7	reference	reference	NOUN
crl-14326	476	8	service	service	NOUN
crl-14326	476	9	:	:	PUNCT
crl-14326	476	10	an	an	DET
crl-14326	476	11	annotated	annotate	VERB
crl-14326	476	12	bibliographic	bibliographic	ADJ
crl-14326	476	13	guide	guide	NOUN
crl-14326	476	14	;	;	PUNCT
crl-14326	476	15	supplement	supplement	VERB
crl-14326	476	16	1976	1976	NUM
crl-14326	476	17	-	-	SYM
crl-14326	476	18	1982	1982	NUM
crl-14326	476	19	(	(	PUNCT
crl-14326	476	20	littleton	littleton	PROPN
crl-14326	476	21	,	,	PUNCT
crl-14326	476	22	colo	colo	PROPN
crl-14326	476	23	.	.	PUNCT
crl-14326	477	1	:	:	PUNCT
crl-14326	477	2	libraries	library	NOUN
crl-14326	477	3	unlimited	unlimited	ADJ
crl-14326	477	4	,	,	PUNCT
crl-14326	477	5	1984	1984	NUM
crl-14326	477	6	)	)	PUNCT
crl-14326	477	7	,	,	PUNCT
crl-14326	477	8	p.179	p.179	NOUN
crl-14326	477	9	-	-	PUNCT
crl-14326	477	10	215	215	NUM
crl-14326	477	11	,	,	PUNCT
crl-14326	477	12	9	9	NUM
crl-14326	477	13	-	-	SYM
crl-14326	477	14	10	10	NUM
crl-14326	477	15	,	,	PUNCT
crl-14326	477	16	104	104	NUM
crl-14326	477	17	-	-	SYM
crl-14326	477	18	14	14	NUM
crl-14326	477	19	,	,	PUNCT
crl-14326	477	20	245	245	NUM
crl-14326	477	21	-	-	SYM
crl-14326	477	22	47	47	NUM
crl-14326	477	23	.	.	PUNCT
crl-14326	478	1	15	15	NUM
crl-14326	478	2	.	.	PUNCT
crl-14326	479	1	william	william	PROPN
crl-14326	479	2	f.	f.	PROPN
crl-14326	479	3	young	young	PROPN
crl-14326	479	4	,	,	PUNCT
crl-14326	479	5	''	''	PUNCT
crl-14326	479	6	evaluating	evaluate	VERB
crl-14326	479	7	the	the	DET
crl-14326	479	8	reference	reference	NOUN
crl-14326	479	9	librarian	librarian	NOUN
crl-14326	479	10	,	,	PUNCT
crl-14326	479	11	''	''	PUNCT
crl-14326	479	12	the	the	DET
crl-14326	479	13	reference	reference	NOUN
crl-14326	479	14	librarian	librarian	PROPN
crl-14326	479	15	11:125	11:125	NUM
crl-14326	479	16	-	-	SYM
crl-14326	479	17	26	26	NUM
crl-14326	479	18	(	(	PUNCT
crl-14326	479	19	winter	winter	NOUN
crl-14326	479	20	1984	1984	NUM
crl-14326	479	21	)	)	PUNCT
crl-14326	479	22	.	.	PUNCT
crl-14326	480	1	16	16	NUM
crl-14326	480	2	.	.	PUNCT
crl-14326	480	3	murfin	murfin	NOUN
crl-14326	480	4	and	and	CCONJ
crl-14326	480	5	wynar	wynar	NOUN
crl-14326	480	6	,	,	PUNCT
crl-14326	480	7	supplement	supplement	VERB
crl-14326	480	8	1976	1976	NUM
crl-14326	480	9	-	-	SYM
crl-14326	480	10	1982	1982	NUM
crl-14326	480	11	,	,	PUNCT
crl-14326	480	12	p.193	p.193	NOUN
crl-14326	480	13	-	-	SYM
crl-14326	480	14	97	97	NUM
crl-14326	480	15	,	,	PUNCT
crl-14326	480	16	201	201	NUM
crl-14326	480	17	-	-	SYM
crl-14326	480	18	2	2	NUM
crl-14326	480	19	.	.	NUM
crl-14326	480	20	17	17	NUM
crl-14326	480	21	.	.	PUNCT
crl-14326	480	22	murfin	murfin	NOUN
crl-14326	480	23	and	and	CCONJ
crl-14326	480	24	wynar	wynar	NOUN
crl-14326	480	25	,	,	PUNCT
crl-14326	480	26	supplement	supplement	VERB
crl-14326	480	27	1976	1976	NUM
crl-14326	480	28	-	-	SYM
crl-14326	480	29	1982	1982	NUM
crl-14326	480	30	,	,	PUNCT
crl-14326	480	31	p.208	p.208	NOUN
crl-14326	480	32	-	-	SYM
crl-14326	480	33	15	15	NUM
crl-14326	480	34	.	.	NOUN
crl-14326	480	35	18	18	NUM
crl-14326	480	36	.	.	PUNCT
crl-14326	480	37	murfin	murfin	NOUN
crl-14326	480	38	and	and	CCONJ
crl-14326	480	39	wynar	wynar	NOUN
crl-14326	480	40	,	,	PUNCT
crl-14326	480	41	supplement	supplement	VERB
crl-14326	480	42	1976	1976	NUM
crl-14326	480	43	-	-	SYM
crl-14326	480	44	1982	1982	NUM
crl-14326	480	45	,	,	PUNCT
crl-14326	480	46	p.285	p.285	NOUN
crl-14326	480	47	-	-	SYM
crl-14326	480	48	97	97	NUM
crl-14326	480	49	.	.	NOUN
crl-14326	480	50	19	19	NUM
crl-14326	480	51	.	.	PUNCT
crl-14326	481	1	ellen	ellen	PROPN
crl-14326	481	2	altman	altman	PROPN
crl-14326	481	3	,	,	PUNCT
crl-14326	481	4	''	''	PUNCT
crl-14326	481	5	assessment	assessment	NOUN
crl-14326	481	6	of	of	ADP
crl-14326	481	7	reference	reference	NOUN
crl-14326	481	8	services	service	NOUN
crl-14326	481	9	,	,	PUNCT
crl-14326	481	10	''	''	PUNCT
crl-14326	481	11	in	in	ADP
crl-14326	481	12	the	the	DET
crl-14326	481	13	service	service	NOUN
crl-14326	481	14	imperative	imperative	NOUN
crl-14326	481	15	for	for	ADP
crl-14326	481	16	libraries	library	NOUN
crl-14326	481	17	:	:	PUNCT
crl-14326	481	18	essays	essay	NOUN
crl-14326	481	19	in	in	ADP
crl-14326	481	20	honor	honor	NOUN
crl-14326	481	21	of	of	ADP
crl-14326	481	22	margaret	margaret	PROPN
crl-14326	481	23	e.	e.	PROPN
crl-14326	481	24	monroe	monroe	PROPN
crl-14326	481	25	,	,	PUNCT
crl-14326	481	26	ed	ed	PROPN
crl-14326	481	27	.	.	PUNCT
crl-14326	482	1	gail	gail	PROPN
crl-14326	482	2	schlachter	schlachter	PROPN
crl-14326	482	3	(	(	PUNCT
crl-14326	482	4	littleton	littleton	PROPN
crl-14326	482	5	,	,	PUNCT
crl-14326	482	6	colo	colo	PROPN
crl-14326	482	7	.	.	PUNCT
crl-14326	482	8	:	:	PUNCT
crl-14326	482	9	libraries	library	NOUN
crl-14326	482	10	unlimited	unlimited	ADJ
crl-14326	482	11	,	,	PUNCT
crl-14326	482	12	1982	1982	NUM
crl-14326	482	13	)	)	PUNCT
crl-14326	482	14	,	,	PUNCT
crl-14326	482	15	p.170	p.170	NOUN
crl-14326	482	16	.	.	PUNCT
crl-14326	483	1	20	20	NUM
crl-14326	483	2	.	.	PUNCT
crl-14326	484	1	mary	mary	PROPN
crl-14326	484	2	w.	w.	PROPN
crl-14326	484	3	george	george	PROPN
crl-14326	484	4	,	,	PUNCT
crl-14326	484	5	"	"	PUNCT
crl-14326	484	6	questions	question	NOUN
crl-14326	484	7	sheehy	sheehy	NOUN
crl-14326	484	8	ca	can	AUX
crl-14326	484	9	n't	not	PART
crl-14326	484	10	answer	answer	VERB
crl-14326	484	11	:	:	PUNCT
crl-14326	484	12	reflections	reflection	NOUN
crl-14326	484	13	on	on	ADP
crl-14326	484	14	becoming	become	VERB
crl-14326	484	15	head	head	NOUN
crl-14326	484	16	of	of	ADP
crl-14326	484	17	referece	referece	PROPN
crl-14326	484	18	,	,	PUNCT
crl-14326	484	19	"	"	PUNCT
crl-14326	484	20	the	the	DET
crl-14326	484	21	reference	reference	NOUN
crl-14326	484	22	librarian	librarian	NOUN
crl-14326	484	23	3:13	3:13	NUM
crl-14326	484	24	(	(	PUNCT
crl-14326	484	25	spring	spring	NOUN
crl-14326	484	26	1982	1982	NUM
crl-14326	484	27	)	)	PUNCT
crl-14326	484	28	.	.	PUNCT
crl-14326	485	1	21	21	NUM
crl-14326	485	2	.	.	X
crl-14326	485	3	ellsworth	ellsworth	PROPN
crl-14326	485	4	mason	mason	PROPN
crl-14326	485	5	and	and	CCONJ
crl-14326	485	6	joan	joan	PROPN
crl-14326	485	7	mason	mason	PROPN
crl-14326	485	8	,	,	PUNCT
crl-14326	485	9	"	"	PUNCT
crl-14326	485	10	the	the	DET
crl-14326	485	11	.whole	.whole	NOUN
crl-14326	485	12	shebang	shebang	NOUN
crl-14326	485	13	-	-	PUNCT
crl-14326	485	14	comprehensive	comprehensive	ADJ
crl-14326	485	15	evaluation	evaluation	NOUN
crl-14326	485	16	of	of	ADP
crl-14326	485	17	reference	reference	NOUN
crl-14326	485	18	operations	operation	NOUN
crl-14326	485	19	,	,	PUNCT
crl-14326	485	20	"	"	PUNCT
crl-14326	485	21	the	the	DET
crl-14326	485	22	reference	reference	NOUN
crl-14326	485	23	librarian	librarian	NOUN
crl-14326	485	24	11:26	11:26	NUM
crl-14326	485	25	(	(	PUNCT
crl-14326	485	26	fall	fall	NOUN
crl-14326	485	27	/	/	SYM
crl-14326	485	28	winter	winter	NOUN
crl-14326	485	29	1984	1984	NUM
crl-14326	485	30	)	)	PUNCT
crl-14326	485	31	.	.	PUNCT
crl-14326	486	1	22	22	NUM
crl-14326	486	2	.	.	PUNCT
crl-14326	487	1	douglas	douglas	PROPN
crl-14326	487	2	z	z	PROPN
crl-14326	487	3	weizig	weizig	PROPN
crl-14326	487	4	,	,	PUNCT
crl-14326	487	5	"	"	PUNCT
crl-14326	487	6	tailoring	tailor	VERB
crl-14326	487	7	measures	measure	NOUN
crl-14326	487	8	to	to	PART
crl-14326	487	9	fit	fit	VERB
crl-14326	487	10	your	your	PRON
crl-14326	487	11	service	service	NOUN
crl-14326	487	12	:	:	PUNCT
crl-14326	487	13	a	a	DET
crl-14326	487	14	guide	guide	NOUN
crl-14326	487	15	for	for	ADP
crl-14326	487	16	the	the	DET
crl-14326	487	17	managers	manager	NOUN
crl-14326	487	18	of	of	ADP
crl-14326	487	19	reference	reference	NOUN
crl-14326	487	20	332	332	NUM
crl-14326	487	21	college	college	PROPN
crl-14326	487	22	&	&	CCONJ
crl-14326	487	23	research	research	PROPN
crl-14326	487	24	libraries	library	NOUN
crl-14326	487	25	july	july	PROPN
crl-14326	487	26	1987	1987	NUM
crl-14326	487	27	services	service	NOUN
crl-14326	487	28	,	,	PUNCT
crl-14326	487	29	"	"	PUNCT
crl-14326	487	30	the	the	DET
crl-14326	487	31	reference	reference	NOUN
crl-14326	487	32	librarian	librarian	NOUN
crl-14326	487	33	11:53	11:53	NUM
crl-14326	487	34	(	(	PUNCT
crl-14326	487	35	fall	fall	NOUN
crl-14326	487	36	/	/	SYM
crl-14326	487	37	winter	winter	NOUN
crl-14326	487	38	1984	1984	NUM
crl-14326	487	39	)	)	PUNCT
crl-14326	487	40	.	.	PUNCT
crl-14326	488	1	23	23	NUM
crl-14326	488	2	.	.	PUNCT
crl-14326	488	3	murfin	murfin	NOUN
crl-14326	488	4	and	and	CCONJ
crl-14326	488	5	wynar	wynar	NOUN
crl-14326	488	6	,	,	PUNCT
crl-14326	488	7	supplement	supplement	VERB
crl-14326	488	8	1976	1976	NUM
crl-14326	488	9	-	-	SYM
crl-14326	488	10	1982	1982	NUM
crl-14326	488	11	,	,	PUNCT
crl-14326	488	12	p.212	p.212	NOUN
crl-14326	488	13	-	-	SYM
crl-14326	488	14	15	15	NUM
crl-14326	488	15	.	.	PUNCT
crl-14326	489	1	·	·	PUNCT
crl-14326	489	2	24	24	NUM
crl-14326	489	3	.	.	PUNCT
crl-14326	490	1	linda	linda	PROPN
crl-14326	490	2	m.	m.	PROPN
crl-14326	490	3	olson	olson	PROPN
crl-14326	490	4	,	,	PUNCT
crl-14326	490	5	"	"	PUNCT
crl-14326	490	6	reference	reference	NOUN
crl-14326	490	7	service	service	NOUN
crl-14326	490	8	evaluation	evaluation	NOUN
crl-14326	490	9	in	in	ADP
crl-14326	490	10	medium	medium	ADJ
crl-14326	490	11	-	-	PUNCT
crl-14326	490	12	sized	sized	ADJ
crl-14326	490	13	academic	academic	ADJ
crl-14326	490	14	libraries	library	NOUN
crl-14326	490	15	:	:	PUNCT
crl-14326	490	16	a	a	DET
crl-14326	490	17	model	model	NOUN
crl-14326	490	18	,	,	PUNCT
crl-14326	490	19	''	''	PUNCT
crl-14326	490	20	journal	journal	NOUN
crl-14326	490	21	of	of	ADP
crl-14326	490	22	academic	academic	ADJ
crl-14326	490	23	librarianship	librarianship	NOUN
crl-14326	490	24	9:322	9:322	NUM
crl-14326	490	25	-	-	SYM
crl-14326	490	26	29	29	NUM
crl-14326	490	27	oan	oan	NOUN
crl-14326	490	28	.	.	PROPN
crl-14326	490	29	1984	1984	NUM
crl-14326	490	30	)	)	PUNCT
crl-14326	490	31	.	.	PUNCT
crl-14326	491	1	25	25	NUM
crl-14326	491	2	.	.	PUNCT
crl-14326	491	3	charles	charles	PROPN
crl-14326	491	4	mcclure	mcclure	PROPN
crl-14326	491	5	,	,	PUNCT
crl-14326	491	6	"	"	PUNCT
crl-14326	491	7	output	output	NOUN
crl-14326	491	8	measures	measure	NOUN
crl-14326	491	9	,	,	PUNCT
crl-14326	491	10	unotrusive	unotrusive	ADJ
crl-14326	491	11	testing	testing	NOUN
crl-14326	491	12	,	,	PUNCT
crl-14326	491	13	and	and	CCONJ
crl-14326	491	14	assessing	assess	VERB
crl-14326	491	15	the	the	DET
crl-14326	491	16	quality	quality	NOUN
crl-14326	491	17	of	of	ADP
crl-14326	491	18	reference	reference	NOUN
crl-14326	491	19	services	service	NOUN
crl-14326	491	20	,	,	PUNCT
crl-14326	491	21	"	"	PUNCT
crl-14326	491	22	the	the	DET
crl-14326	491	23	reference	reference	NOUN
crl-14326	491	24	librarian	librarian	PROPN
crl-14326	491	25	11:232	11:232	PROPN
crl-14326	491	26	(	(	PUNCT
crl-14326	491	27	fall	fall	NOUN
crl-14326	491	28	/	/	SYM
crl-14326	491	29	winter	winter	NOUN
crl-14326	491	30	1984	1984	NUM
crl-14326	491	31	)	)	PUNCT
crl-14326	491	32	.	.	PUNCT
crl-14326	492	1	26	26	NUM
crl-14326	492	2	.	.	X
crl-14326	492	3	mcclure	mcclure	PROPN
crl-14326	492	4	,	,	PUNCT
crl-14326	492	5	"	"	PUNCT
crl-14326	492	6	output	output	NOUN
crl-14326	492	7	measures	measure	NOUN
crl-14326	492	8	,	,	PUNCT
crl-14326	492	9	"	"	PUNCT
crl-14326	492	10	p.229	p.229	PROPN
crl-14326	492	11	;	;	PUNCT
crl-14326	492	12	sydney	sydney	PROPN
crl-14326	492	13	pierce	pierce	PROPN
crl-14326	492	14	,	,	PUNCT
crl-14326	492	15	"	"	PUNCT
crl-14326	492	16	in	in	ADP
crl-14326	492	17	pursuit	pursuit	NOUN
crl-14326	492	18	of	of	ADP
crl-14326	492	19	the	the	DET
crl-14326	492	20	possible	possible	ADJ
crl-14326	492	21	:	:	PUNCT
crl-14326	492	22	evaluating	evaluate	VERB
crl-14326	492	23	reference	reference	NOUN
crl-14326	492	24	services	service	NOUN
crl-14326	492	25	,	,	PUNCT
crl-14326	492	26	"	"	PUNCT
crl-14326	492	27	the	the	DET
crl-14326	492	28	reference	reference	NOUN
crl-14326	492	29	librarian	librarian	PROPN
crl-14326	492	30	11:16	11:16	NUM
crl-14326	492	31	(	(	PUNCT
crl-14326	492	32	fall	fall	NOUN
crl-14326	492	33	/	/	SYM
crl-14326	492	34	winter	winter	NOUN
crl-14326	492	35	1984	1984	NUM
crl-14326	492	36	)	)	PUNCT
crl-14326	492	37	.	.	PUNCT
crl-14326	493	1	27	27	NUM
crl-14326	493	2	.	.	PUNCT
crl-14326	494	1	terence	terence	PROPN
crl-14326	494	2	crowley	crowley	PROPN
crl-14326	494	3	,	,	PUNCT
crl-14326	494	4	"	"	PUNCT
crl-14326	494	5	referred	refer	VERB
crl-14326	494	6	reference	reference	NOUN
crl-14326	494	7	questions	question	NOUN
crl-14326	494	8	:	:	PUNCT
crl-14326	494	9	how	how	SCONJ
crl-14326	494	10	well	well	ADV
crl-14326	494	11	are	be	AUX
crl-14326	494	12	they	they	PRON
crl-14326	494	13	answered	answer	VERB
crl-14326	494	14	?	?	PUNCT
crl-14326	494	15	"	"	PUNCT
crl-14326	495	1	the	the	DET
crl-14326	495	2	reference	reference	NOUN
crl-14326	495	3	librarian	librarian	NOUN
crl-14326	495	4	11:90	11:90	NUM
crl-14326	495	5	-	-	SYM
crl-14326	495	6	91	91	NUM
crl-14326	495	7	(	(	PUNCT
crl-14326	495	8	fall	fall	NOUN
crl-14326	495	9	/	/	SYM
crl-14326	495	10	winter	winter	NOUN
crl-14326	495	11	1984	1984	NUM
crl-14326	495	12	)	)	PUNCT
crl-14326	495	13	.	.	PUNCT
crl-14326	496	1	28	28	NUM
crl-14326	496	2	.	.	X
crl-14326	497	1	pierce	pierce	PROPN
crl-14326	497	2	,	,	PUNCT
crl-14326	497	3	"	"	PUNCT
crl-14326	497	4	in	in	ADP
crl-14326	497	5	pursuit	pursuit	NOUN
crl-14326	497	6	of	of	ADP
crl-14326	497	7	the	the	DET
crl-14326	497	8	possible	possible	ADJ
crl-14326	497	9	,	,	PUNCT
crl-14326	497	10	"	"	PUNCT
crl-14326	497	11	p.18	p.18	NOUN
crl-14326	497	12	.	.	PROPN
crl-14326	497	13	29	29	NUM
crl-14326	497	14	.	.	PUNCT
crl-14326	498	1	michael	michael	PROPN
crl-14326	498	2	roloff	roloff	PROPN
crl-14326	498	3	,	,	PUNCT
crl-14326	498	4	"	"	PUNCT
crl-14326	498	5	communication	communication	NOUN
crl-14326	498	6	at	at	ADP
crl-14326	498	7	the	the	DET
crl-14326	498	8	user	user	NOUN
crl-14326	498	9	-	-	PUNCT
crl-14326	498	10	system	system	NOUN
crl-14326	498	11	interface	interface	NOUN
crl-14326	498	12	:	:	PUNCT
crl-14326	498	13	a	a	DET
crl-14326	498	14	review	review	NOUN
crl-14326	498	15	of	of	ADP
crl-14326	498	16	research	research	NOUN
crl-14326	498	17	,	,	PUNCT
crl-14326	498	18	"	"	PUNCT
crl-14326	498	19	library	library	NOUN
crl-14326	498	20	research	research	NOUN
crl-14326	498	21	1:16	1:16	NUM
crl-14326	498	22	(	(	PUNCT
crl-14326	498	23	spring	spring	NOUN
crl-14326	498	24	1979	1979	NUM
crl-14326	498	25	)	)	PUNCT
crl-14326	498	26	.	.	PUNCT
crl-14326	499	1	30	30	NUM
crl-14326	499	2	.	.	PUNCT
crl-14326	499	3	young	young	ADJ
crl-14326	499	4	,	,	PUNCT
crl-14326	499	5	"	"	PUNCT
crl-14326	499	6	evaluating	evaluate	VERB
crl-14326	499	7	the	the	DET
crl-14326	499	8	reference	reference	NOUN
crl-14326	499	9	librarian	librarian	NOUN
crl-14326	499	10	,	,	PUNCT
crl-14326	499	11	"	"	PUNCT
crl-14326	499	12	p.124	p.124	NOUN
crl-14326	499	13	.	.	PUNCT
crl-14326	500	1	31	31	NUM
crl-14326	500	2	.	.	X
crl-14326	501	1	rothstein	rothstein	NOUN
crl-14326	501	2	,	,	PUNCT
crl-14326	501	3	"	"	PUNCT
crl-14326	501	4	the	the	DET
crl-14326	501	5	measurement	measurement	NOUN
crl-14326	501	6	and	and	CCONJ
crl-14326	501	7	evaluation	evaluation	NOUN
crl-14326	501	8	of	of	ADP
crl-14326	501	9	reference	reference	NOUN
crl-14326	501	10	service	service	NOUN
crl-14326	501	11	,	,	PUNCT
crl-14326	501	12	"	"	PUNCT
crl-14326	501	13	p.464	p.464	NOUN
crl-14326	501	14	;	;	PUNCT
crl-14326	501	15	zweizig	zweizig	PROPN
crl-14326	501	16	,	,	PUNCT
crl-14326	501	17	"	"	PUNCT
crl-14326	501	18	tailoring	tailor	VERB
crl-14326	501	19	measures	measure	NOUN
crl-14326	501	20	,	,	PUNCT
crl-14326	501	21	"	"	PUNCT
crl-14326	501	22	p.56	p.56	PROPN
crl-14326	501	23	;	;	PUNCT
crl-14326	501	24	pierce	pierce	PROPN
crl-14326	501	25	,	,	PUNCT
crl-14326	501	26	"	"	PUNCT
crl-14326	501	27	in	in	ADP
crl-14326	501	28	pursuit	pursuit	NOUN
crl-14326	501	29	of	of	ADP
crl-14326	501	30	the	the	DET
crl-14326	501	31	possible	possible	ADJ
crl-14326	501	32	,	,	PUNCT
crl-14326	501	33	"	"	PUNCT
crl-14326	501	34	p.15	p.15	PROPN
crl-14326	501	35	-	-	PUNCT
crl-14326	501	36	16	16	NUM
crl-14326	501	37	;	;	PUNCT
crl-14326	501	38	altman	altman	NOUN
crl-14326	501	39	,	,	PUNCT
crl-14326	501	40	"	"	PUNCT
crl-14326	501	41	assessment	assessment	NOUN
crl-14326	501	42	of	of	ADP
crl-14326	501	43	reference	reference	NOUN
crl-14326	501	44	services	service	NOUN
crl-14326	501	45	,	,	PUNCT
crl-14326	501	46	"	"	PUNCT
crl-14326	501	47	p.175	p.175	NOUN
crl-14326	501	48	-	-	PUNCT
crl-14326	501	49	76	76	NUM
crl-14326	501	50	;	;	PUNCT
crl-14326	501	51	paul	paul	PROPN
crl-14326	501	52	kantor	kantor	PROPN
crl-14326	501	53	,	,	PUNCT
crl-14326	501	54	"	"	PUNCT
crl-14326	501	55	evaluation	evaluation	NOUN
crl-14326	501	56	of	of	ADP
crl-14326	501	57	and	and	CCONJ
crl-14326	501	58	feedback	feedback	VERB
crl-14326	501	59	in	in	ADP
crl-14326	501	60	information	information	NOUN
crl-14326	501	61	storage	storage	NOUN
crl-14326	501	62	and	and	CCONJ
crl-14326	501	63	retrieval	retrieval	NOUN
crl-14326	501	64	systems	system	NOUN
crl-14326	501	65	,	,	PUNCT
crl-14326	501	66	"	"	PUNCT
crl-14326	501	67	in	in	ADP
crl-14326	501	68	annual	annual	ADJ
crl-14326	501	69	review	review	NOUN
crl-14326	501	70	of	of	ADP
crl-14326	501	71	information	information	NOUN
crl-14326	501	72	science	science	NOUN
crl-14326	501	73	and	and	CCONJ
crl-14326	501	74	technology	technology	NOUN
crl-14326	501	75	,	,	PUNCT
crl-14326	501	76	v.17	v.17	X
crl-14326	501	77	(	(	PUNCT
crl-14326	501	78	white	white	ADJ
crl-14326	501	79	plains	plain	NOUN
crl-14326	501	80	,	,	PUNCT
crl-14326	501	81	n.y	n.y	PROPN
crl-14326	501	82	.	.	PROPN
crl-14326	501	83	:	:	PUNCT
crl-14326	502	1	knowledge	knowledge	NOUN
crl-14326	502	2	industry	industry	NOUN
crl-14326	502	3	,	,	PUNCT
crl-14326	502	4	1982	1982	NUM
crl-14326	502	5	)	)	PUNCT
crl-14326	502	6	,	,	PUNCT
crl-14326	502	7	p.114	p.114	PROPN
crl-14326	502	8	;	;	PUNCT
crl-14326	502	9	alma	alma	PROPN
crl-14326	502	10	c.	c.	PROPN
crl-14326	502	11	vathis	vathis	PROPN
crl-14326	502	12	,	,	PUNCT
crl-14326	502	13	"	"	PUNCT
crl-14326	502	14	reference	reference	NOUN
crl-14326	502	15	transaction	transaction	NOUN
crl-14326	502	16	and	and	CCONJ
crl-14326	502	17	end	end	VERB
crl-14326	502	18	product	product	NOUN
crl-14326	502	19	as	as	SCONJ
crl-14326	502	20	viewed	view	VERB
crl-14326	502	21	by	by	ADP
crl-14326	502	22	the	the	DET
crl-14326	502	23	patron	patron	NOUN
crl-14326	502	24	,	,	PUNCT
crl-14326	502	25	"	"	PUNCT
crl-14326	502	26	rq	rq	X
crl-14326	502	27	23:61	23:61	NUM
crl-14326	502	28	(	(	PUNCT
crl-14326	502	29	fall1983	fall1983	PROPN
crl-14326	502	30	)	)	PUNCT
crl-14326	502	31	;	;	PUNCT
crl-14326	502	32	terry	terry	PROPN
crl-14326	502	33	weech	weech	PROPN
crl-14326	502	34	,	,	PUNCT
crl-14326	502	35	"	"	PUNCT
crl-14326	502	36	who	who	PRON
crl-14326	502	37	's	be	AUX
crl-14326	502	38	giving	give	VERB
crl-14326	502	39	all	all	DET
crl-14326	502	40	those	those	DET
crl-14326	502	41	wrong	wrong	ADJ
crl-14326	502	42	answers	answer	NOUN
crl-14326	502	43	?	?	PUNCT
crl-14326	503	1	direct	direct	ADJ
crl-14326	503	2	service	service	NOUN
crl-14326	503	3	and	and	CCONJ
crl-14326	503	4	reference	reference	NOUN
crl-14326	503	5	personnel	personnel	NOUN
crl-14326	503	6	evaluation	evaluation	NOUN
crl-14326	503	7	,	,	PUNCT
crl-14326	503	8	"	"	PUNCT
crl-14326	503	9	the	the	DET
crl-14326	503	10	reference	reference	NOUN
crl-14326	503	11	librarian	librarian	NOUN
crl-14326	503	12	11:119	11:119	NUM
crl-14326	503	13	-	-	SYM
crl-14326	503	14	20	20	NUM
crl-14326	503	15	(	(	PUNCT
crl-14326	503	16	fall	fall	NOUN
crl-14326	503	17	/	/	SYM
crl-14326	503	18	winter	winter	NOUN
crl-14326	503	19	1984	1984	NUM
crl-14326	503	20	)	)	PUNCT
crl-14326	503	21	;	;	PUNCT
crl-14326	503	22	mcclure	mcclure	PROPN
crl-14326	503	23	,	,	PUNCT
crl-14326	503	24	"	"	PUNCT
crl-14326	503	25	output	output	NOUN
crl-14326	503	26	measures	measure	NOUN
crl-14326	503	27	,	,	PUNCT
crl-14326	503	28	"	"	PUNCT
crl-14326	503	29	p.231	p.231	X
crl-14326	503	30	.	.	PUNCT
crl-14326	504	1	32	32	NUM
crl-14326	504	2	.	.	X
crl-14326	505	1	rothstein	rothstein	NOUN
crl-14326	505	2	,	,	PUNCT
crl-14326	505	3	"	"	PUNCT
crl-14326	505	4	the	the	DET
crl-14326	505	5	measurement	measurement	NOUN
crl-14326	505	6	and	and	CCONJ
crl-14326	505	7	evaluation	evaluation	NOUN
crl-14326	505	8	of	of	ADP
crl-14326	505	9	reference	reference	NOUN
crl-14326	505	10	service	service	NOUN
crl-14326	505	11	,	,	PUNCT
crl-14326	505	12	"	"	PUNCT
crl-14326	505	13	p.456	p.456	NOUN
crl-14326	505	14	-	-	PUNCT
crl-14326	505	15	72	72	NUM
crl-14326	505	16	;	;	PUNCT
crl-14326	505	17	terry	terry	PROPN
crl-14326	505	18	weech	weech	PROPN
crl-14326	505	19	,	,	PUNCT
crl-14326	505	20	"	"	PUNCT
crl-14326	505	21	evaluation	evaluation	NOUN
crl-14326	505	22	of	of	ADP
crl-14326	505	23	adult	adult	NOUN
crl-14326	505	24	reference	reference	NOUN
crl-14326	505	25	service	service	NOUN
crl-14326	505	26	,	,	PUNCT
crl-14326	505	27	"	"	PUNCT
crl-14326	505	28	library	library	NOUN
crl-14326	505	29	trends	trend	NOUN
crl-14326	505	30	22:315	22:315	NUM
crl-14326	505	31	-	-	SYM
crl-14326	505	32	35	35	NUM
crl-14326	505	33	oan	oan	NOUN
crl-14326	505	34	.	.	PROPN
crl-14326	505	35	1974	1974	NUM
crl-14326	505	36	)	)	PUNCT
crl-14326	505	37	.	.	PUNCT
crl-14326	506	1	33	33	NUM
crl-14326	506	2	.	.	PUNCT
crl-14326	507	1	gothberg	gothberg	PROPN
crl-14326	507	2	,	,	PUNCT
crl-14326	507	3	"	"	PUNCT
crl-14326	507	4	immediacy	immediacy	NOUN
crl-14326	507	5	:	:	PUNCT
crl-14326	507	6	a	a	DET
crl-14326	507	7	study	study	NOUN
crl-14326	507	8	of	of	ADP
crl-14326	507	9	communication	communication	NOUN
crl-14326	507	10	effect	effect	NOUN
crl-14326	507	11	on	on	ADP
crl-14326	507	12	the	the	DET
crl-14326	507	13	reference	reference	NOUN
crl-14326	507	14	process	process	NOUN
crl-14326	507	15	,	,	PUNCT
crl-14326	507	16	"	"	PUNCT
crl-14326	507	17	p.128	p.128	NOUN
crl-14326	507	18	.	.	PUNCT
crl-14326	508	1	34	34	NUM
crl-14326	508	2	.	.	X
crl-14326	508	3	tagliacozzo	tagliacozzo	VERB
crl-14326	508	4	,	,	PUNCT
crl-14326	508	5	"	"	PUNCT
crl-14326	508	6	estimating	estimate	VERB
crl-14326	508	7	the	the	DET
crl-14326	508	8	satisfaction	satisfaction	NOUN
crl-14326	508	9	of	of	ADP
crl-14326	508	10	information	information	NOUN
crl-14326	508	11	users	user	NOUN
crl-14326	508	12	,	,	PUNCT
crl-14326	508	13	"	"	PUNCT
crl-14326	508	14	p.248	p.248	X
crl-14326	508	15	.	.	PUNCT
crl-14326	509	1	35	35	NUM
crl-14326	509	2	.	.	X
crl-14326	510	1	tagliacozzo	tagliacozzo	VERB
crl-14326	510	2	,	,	PUNCT
crl-14326	510	3	"	"	PUNCT
crl-14326	510	4	estimating	estimate	VERB
crl-14326	510	5	the	the	DET
crl-14326	510	6	satisfaction	satisfaction	NOUN
crl-14326	510	7	of	of	ADP
crl-14326	510	8	information	information	NOUN
crl-14326	510	9	users	user	NOUN
crl-14326	510	10	,	,	PUNCT
crl-14326	510	11	"	"	PUNCT
crl-14326	510	12	p.243	p.243	VERB
crl-14326	510	13	.	.	PUNCT
crl-14326	511	1	36	36	NUM
crl-14326	511	2	.	.	PUNCT
crl-14326	512	1	l.	l.	PROPN
crl-14326	512	2	j.	j.	PROPN
crl-14326	512	3	cronbach	cronbach	PROPN
crl-14326	512	4	,	,	PUNCT
crl-14326	512	5	"	"	PUNCT
crl-14326	512	6	course	course	NOUN
crl-14326	512	7	improvement	improvement	NOUN
crl-14326	512	8	through	through	ADP
crl-14326	512	9	evaluation	evaluation	NOUN
crl-14326	512	10	,	,	PUNCT
crl-14326	512	11	"	"	PUNCT
crl-14326	512	12	teacher	teacher	NOUN
crl-14326	512	13	's	's	PART
crl-14326	512	14	college	college	NOUN
crl-14326	512	15	record	record	NOUN
crl-14326	512	16	64:680	64:680	NUM
crl-14326	512	17	(	(	PUNCT
crl-14326	512	18	may	may	NOUN
crl-14326	512	19	1983	1983	NUM
crl-14326	512	20	)	)	PUNCT
crl-14326	512	21	.	.	PUNCT
crl-14326	513	1	37	37	NUM
crl-14326	513	2	.	.	PUNCT
crl-14326	514	1	ethel	ethel	PROPN
crl-14326	514	2	auster	auster	PROPN
crl-14326	514	3	,	,	PUNCT
crl-14326	514	4	"	"	PUNCT
crl-14326	514	5	user	user	NOUN
crl-14326	514	6	satisfaction	satisfaction	NOUN
crl-14326	514	7	with	with	ADP
crl-14326	514	8	the	the	DET
crl-14326	514	9	online	online	ADJ
crl-14326	514	10	negotiation	negotiation	NOUN
crl-14326	514	11	interview	interview	NOUN
crl-14326	514	12	:	:	PUNCT
crl-14326	514	13	contemporary	contemporary	ADJ
crl-14326	514	14	concern	concern	NOUN
crl-14326	514	15	in	in	ADP
crl-14326	514	16	traditional	traditional	ADJ
crl-14326	514	17	perspective	perspective	NOUN
crl-14326	514	18	,	,	PUNCT
crl-14326	514	19	"	"	PUNCT
crl-14326	514	20	rq	rq	X
crl-14326	514	21	23:55	23:55	NUM
crl-14326	514	22	(	(	PUNCT
crl-14326	514	23	fall1983	fall1983	PROPN
crl-14326	514	24	)	)	PUNCT
crl-14326	514	25	.	.	PUNCT
crl-14326	515	1	38	38	NUM
crl-14326	515	2	.	.	PUNCT
crl-14326	515	3	tessier	tessier	NOUN
crl-14326	515	4	,	,	PUNCT
crl-14326	515	5	crouch	crouch	PROPN
crl-14326	515	6	,	,	PUNCT
crl-14326	515	7	and	and	CCONJ
crl-14326	515	8	atherton	atherton	PROPN
crl-14326	515	9	(	(	PUNCT
crl-14326	515	10	cochrane	cochrane	PROPN
crl-14326	515	11	)	)	PUNCT
crl-14326	515	12	,	,	PUNCT
crl-14326	515	13	"	"	PUNCT
crl-14326	515	14	new	new	ADJ
crl-14326	515	15	measures	measure	NOUN
crl-14326	515	16	of	of	ADP
crl-14326	515	17	user	user	NOUN
crl-14326	515	18	satisfaction	satisfaction	NOUN
crl-14326	515	19	,	,	PUNCT
crl-14326	515	20	"	"	PUNCT
crl-14326	515	21	p.383	p.383	ADP
crl-14326	515	22	-	-	SYM
crl-14326	515	23	89	89	NUM
crl-14326	515	24	.	.	PUNCT
crl-14326	515	25	39	39	NUM
crl-14326	515	26	.	.	PUNCT
crl-14326	516	1	william	william	PROPN
crl-14326	516	2	mehrens	mehrens	PROPN
crl-14326	516	3	and	and	CCONJ
crl-14326	516	4	irvin	irvin	PROPN
crl-14326	516	5	lehmann	lehmann	PROPN
crl-14326	516	6	,	,	PUNCT
crl-14326	516	7	standardized	standardize	VERB
crl-14326	516	8	tests	test	NOUN
crl-14326	516	9	in	in	ADP
crl-14326	516	10	education	education	NOUN
crl-14326	516	11	,	,	PUNCT
crl-14326	516	12	3d	3d	PROPN
crl-14326	516	13	ed	ed	NOUN
crl-14326	516	14	.	.	PUNCT
crl-14326	517	1	(	(	PUNCT
crl-14326	517	2	new	new	PROPN
crl-14326	517	3	york	york	PROPN
crl-14326	517	4	:	:	PUNCT
crl-14326	517	5	holt	holt	PROPN
crl-14326	517	6	,	,	PUNCT
crl-14326	517	7	1980	1980	NUM
crl-14326	517	8	)	)	PUNCT
crl-14326	517	9	,	,	PUNCT
crl-14326	517	10	p.215	p.215	NOUN
crl-14326	517	11	.	.	PROPN
crl-14326	517	12	40	40	NUM
crl-14326	517	13	.	.	PUNCT
crl-14326	518	1	l.	l.	PROPN
crl-14326	518	2	j.	j.	PROPN
crl-14326	518	3	cronbach	cronbach	PROPN
crl-14326	518	4	,	,	PUNCT
crl-14326	518	5	''	''	PUNCT
crl-14326	518	6	further	further	ADJ
crl-14326	518	7	evidence	evidence	NOUN
crl-14326	518	8	on	on	ADP
crl-14326	518	9	response	response	NOUN
crl-14326	518	10	sets	set	NOUN
crl-14326	518	11	and	and	CCONJ
crl-14326	518	12	test	test	NOUN
crl-14326	518	13	design	design	NOUN
crl-14326	518	14	,	,	PUNCT
crl-14326	518	15	''	''	PUNCT
crl-14326	518	16	educational	educational	ADJ
crl-14326	518	17	and	and	CCONJ
crl-14326	518	18	psychological	psychological	ADJ
crl-14326	518	19	measurement	measurement	NOUN
crl-14326	518	20	10	10	NUM
crl-14326	518	21	,	,	PUNCT
crl-14326	518	22	no.1:4	no.1:4	NOUN
crl-14326	518	23	-	-	PUNCT
crl-14326	518	24	5	5	NUM
crl-14326	518	25	,	,	PUNCT
crl-14326	518	26	22	22	NUM
crl-14326	518	27	-	-	SYM
crl-14326	518	28	23	23	NUM
crl-14326	518	29	(	(	PUNCT
crl-14326	518	30	1950	1950	NUM
crl-14326	518	31	)	)	PUNCT
crl-14326	518	32	.	.	PUNCT
crl-14326	519	1	41	41	NUM
crl-14326	519	2	.	.	PUNCT
crl-14326	520	1	cuadra	cuadra	PROPN
crl-14326	520	2	and	and	CCONJ
crl-14326	520	3	others	other	NOUN
crl-14326	520	4	,	,	PUNCT
crl-14326	520	5	experimental	experimental	ADJ
crl-14326	520	6	studies	study	NOUN
crl-14326	520	7	,	,	PUNCT
crl-14326	520	8	p.75	p.75	PROPN
crl-14326	520	9	.	.	PROPN
crl-14326	520	10	42	42	NUM
crl-14326	520	11	.	.	PUNCT
crl-14326	521	1	elizabeth	elizabeth	PROPN
crl-14326	521	2	loftus	loftus	PROPN
crl-14326	521	3	,	,	PUNCT
crl-14326	521	4	stephen	stephen	PROPN
crl-14326	521	5	fienberg	fienberg	PROPN
crl-14326	521	6	,	,	PUNCT
crl-14326	521	7	and	and	CCONJ
crl-14326	521	8	judith	judith	PROPN
crl-14326	521	9	tanur	tanur	PROPN
crl-14326	521	10	,	,	PUNCT
crl-14326	521	11	"	"	PUNCT
crl-14326	521	12	cognitive	cognitive	ADJ
crl-14326	521	13	psychology	psychology	NOUN
crl-14326	521	14	meets	meet	VERB
crl-14326	521	15	the	the	DET
crl-14326	521	16	national	national	ADJ
crl-14326	521	17	survey	survey	NOUN
crl-14326	521	18	,	,	PUNCT
crl-14326	521	19	"	"	PUNCT
crl-14326	521	20	american	american	ADJ
crl-14326	521	21	psychologist	psychologist	NOUN
crl-14326	521	22	40:178	40:178	PROPN
crl-14326	521	23	(	(	PUNCT
crl-14326	521	24	feb	feb	PROPN
crl-14326	521	25	.	.	PROPN
crl-14326	521	26	1985	1985	NUM
crl-14326	521	27	)	)	PUNCT
crl-14326	521	28	.	.	PUNCT
crl-14326	522	1	43	43	NUM
crl-14326	522	2	.	.	PUNCT
crl-14326	523	1	carlos	carlos	PROPN
crl-14326	523	2	cuadra	cuadra	PROPN
crl-14326	523	3	and	and	CCONJ
crl-14326	523	4	robert	robert	PROPN
crl-14326	523	5	v.	v.	PROPN
crl-14326	523	6	katter	katter	PROPN
crl-14326	523	7	,	,	PUNCT
crl-14326	523	8	"	"	PUNCT
crl-14326	523	9	opening	open	VERB
crl-14326	523	10	the	the	DET
crl-14326	523	11	black	black	ADJ
crl-14326	523	12	box	box	NOUN
crl-14326	523	13	of	of	ADP
crl-14326	523	14	relevance	relevance	NOUN
crl-14326	523	15	,	,	PUNCT
crl-14326	523	16	"	"	PUNCT
crl-14326	523	17	journal	journal	NOUN
crl-14326	523	18	of	of	ADP
crl-14326	523	19	documentation	documentation	NOUN
crl-14326	523	20	23:291	23:291	PROPN
crl-14326	523	21	,	,	PUNCT
crl-14326	523	22	293	293	NUM
crl-14326	523	23	(	(	PUNCT
crl-14326	523	24	dec	dec	PROPN
crl-14326	523	25	.	.	PROPN
crl-14326	523	26	1967	1967	NUM
crl-14326	523	27	)	)	PUNCT
crl-14326	523	28	.	.	PUNCT
crl-14326	524	1	44	44	NUM
crl-14326	524	2	.	.	PUNCT
crl-14326	525	1	cuadra	cuadra	PROPN
crl-14326	525	2	and	and	CCONJ
crl-14326	525	3	others	other	NOUN
crl-14326	525	4	,	,	PUNCT
crl-14326	525	5	experimental	experimental	ADJ
crl-14326	525	6	studies	study	NOUN
crl-14326	525	7	,	,	PUNCT
crl-14326	525	8	p.66	p.66	X
crl-14326	525	9	.	.	PROPN
crl-14326	525	10	45	45	NUM
crl-14326	525	11	.	.	PUNCT
crl-14326	525	12	mehrens	mehren	NOUN
crl-14326	525	13	and	and	CCONJ
crl-14326	525	14	lehman	lehman	PROPN
crl-14326	525	15	,	,	PUNCT
crl-14326	525	16	standardized	standardized	ADJ
crl-14326	525	17	tests	test	NOUN
crl-14326	525	18	,	,	PUNCT
crl-14326	525	19	p.61	p.61	NOUN
crl-14326	525	20	,	,	PUNCT
crl-14326	525	21	53	53	NUM
crl-14326	525	22	-	-	SYM
crl-14326	525	23	54	54	NUM
crl-14326	525	24	.	.	PUNCT
crl-14326	525	25	46	46	NUM
crl-14326	525	26	.	.	PUNCT
crl-14326	526	1	david	david	PROPN
crl-14326	526	2	shavit	shavit	PROPN
crl-14326	526	3	,	,	PUNCT
crl-14326	526	4	"	"	PUNCT
crl-14326	526	5	qualitative	qualitative	ADJ
crl-14326	526	6	evaluation	evaluation	NOUN
crl-14326	526	7	of	of	ADP
crl-14326	526	8	reference	reference	NOUN
crl-14326	526	9	service	service	NOUN
crl-14326	526	10	,	,	PUNCT
crl-14326	526	11	"	"	PUNCT
crl-14326	526	12	the	the	DET
crl-14326	526	13	reference	reference	NOUN
crl-14326	526	14	librarian	librarian	NOUN
crl-14326	526	15	11:239	11:239	NUM
crl-14326	526	16	-	-	SYM
crl-14326	526	17	40	40	NUM
crl-14326	526	18	(	(	PUNCT
crl-14326	526	19	fall	fall	NOUN
crl-14326	526	20	/	/	SYM
crl-14326	526	21	winter	winter	NOUN
crl-14326	526	22	1984	1984	NUM
crl-14326	526	23	)	)	PUNCT
crl-14326	526	24	.	.	PUNCT
crl-14326	527	1	47	47	NUM
crl-14326	527	2	.	.	PUNCT
crl-14326	528	1	blaise	blaise	PROPN
crl-14326	528	2	cronin	cronin	PROPN
crl-14326	528	3	,	,	PUNCT
crl-14326	528	4	"	"	PUNCT
crl-14326	528	5	performance	performance	NOUN
crl-14326	528	6	measurement	measurement	NOUN
crl-14326	528	7	and	and	CCONJ
crl-14326	528	8	information	information	NOUN
crl-14326	528	9	management	management	NOUN
crl-14326	528	10	,	,	PUNCT
crl-14326	528	11	"	"	PUNCT
crl-14326	528	12	aslib	aslib	ADJ
crl-14326	528	13	proceedings	proceeding	NOUN
crl-14326	528	14	34:231	34:231	NUM
crl-14326	528	15	(	(	PUNCT
crl-14326	528	16	may	may	PROPN
crl-14326	528	17	1982	1982	NUM
crl-14326	528	18	)	)	PUNCT
crl-14326	528	19	.	.	PUNCT
crl-14326	529	1	see	see	VERB
crl-14326	529	2	also	also	ADV
crl-14326	529	3	shavit	shavit	PROPN
crl-14326	529	4	,	,	PUNCT
crl-14326	529	5	"	"	PUNCT
crl-14326	529	6	qualitative	qualitative	ADJ
crl-14326	529	7	evaluation	evaluation	NOUN
crl-14326	529	8	,	,	PUNCT
crl-14326	529	9	"	"	PUNCT
crl-14326	529	10	p.241	p.241	NOUN
crl-14326	529	11	;	;	PUNCT
crl-14326	529	12	douglas	douglas	PROPN
crl-14326	529	13	zweizig	zweizig	PROPN
crl-14326	529	14	and	and	CCONJ
crl-14326	529	15	brenda	brenda	PROPN
crl-14326	529	16	dervin	dervin	PROPN
crl-14326	529	17	,	,	PUNCT
crl-14326	529	18	"	"	PUNCT
crl-14326	529	19	public	public	ADJ
crl-14326	529	20	library	library	NOUN
crl-14326	529	21	use	use	NOUN
crl-14326	529	22	,	,	PUNCT
crl-14326	529	23	users	user	NOUN
crl-14326	529	24	,	,	PUNCT
crl-14326	529	25	uses	use	NOUN
crl-14326	529	26	-	-	PUNCT
crl-14326	529	27	advances	advance	NOUN
crl-14326	529	28	in	in	ADP
crl-14326	529	29	knowledge	knowledge	NOUN
crl-14326	529	30	of	of	ADP
crl-14326	529	31	the	the	DET
crl-14326	529	32	characteristics	characteristic	NOUN
crl-14326	529	33	and	and	CCONJ
crl-14326	529	34	needs	need	NOUN
crl-14326	529	35	of	of	ADP
crl-14326	529	36	the	the	DET
crl-14326	529	37	adult	adult	NOUN
crl-14326	529	38	clientele	clientele	NOUN
crl-14326	529	39	of	of	ADP
crl-14326	529	40	american	american	ADJ
crl-14326	529	41	public	public	ADJ
crl-14326	529	42	libraries	library	NOUN
crl-14326	529	43	,	,	PUNCT
crl-14326	529	44	"	"	PUNCT
crl-14326	529	45	in	in	ADP
crl-14326	529	46	advances	advance	NOUN
crl-14326	529	47	in	in	ADP
crl-14326	529	48	librarianship	librarianship	NOUN
crl-14326	529	49	v.7	v.7	NOUN
crl-14326	529	50	,	,	PUNCT
crl-14326	529	51	ed	ed	NOUN
crl-14326	529	52	.	.	PUNCT
crl-14326	530	1	melvin	melvin	PROPN
crl-14326	530	2	vogt	vogt	PROPN
crl-14326	530	3	(	(	PUNCT
crl-14326	530	4	new	new	PROPN
crl-14326	530	5	york	york	PROPN
crl-14326	530	6	:	:	PUNCT
crl-14326	530	7	academic	academic	ADJ
crl-14326	530	8	,	,	PUNCT
crl-14326	530	9	1977	1977	NUM
crl-14326	530	10	)	)	PUNCT
crl-14326	530	11	,	,	PUNCT
crl-14326	530	12	p.249	p.249	NOUN
crl-14326	530	13	;	;	PUNCT
crl-14326	530	14	p.	p.	NOUN
crl-14326	530	15	v.	v.	ADP
crl-14326	530	16	rzasa	rzasa	PROPN
crl-14326	530	17	and	and	CCONJ
crl-14326	530	18	n.	n.	PROPN
crl-14326	530	19	r.	r.	PROPN
crl-14326	530	20	baker	baker	PROPN
crl-14326	530	21	,	,	PUNCT
crl-14326	530	22	"	"	PUNCT
crl-14326	530	23	measures	measure	NOUN
crl-14326	530	24	of	of	ADP
crl-14326	530	25	effectiveness	effectiveness	NOUN
crl-14326	530	26	for	for	ADP
crl-14326	530	27	a	a	DET
crl-14326	530	28	university	university	NOUN
crl-14326	530	29	library	library	NOUN
crl-14326	530	30	,	,	PUNCT
crl-14326	530	31	"	"	PUNCT
crl-14326	530	32	journal	journal	NOUN
crl-14326	530	33	of	of	ADP
crl-14326	530	34	the	the	DET
crl-14326	530	35	american	american	ADJ
crl-14326	530	36	society	society	NOUN
crl-14326	530	37	for	for	ADP
crl-14326	530	38	information	information	NOUN
crl-14326	530	39	science	science	NOUN
crl-14326	530	40	23:248	23:248	NUM
crl-14326	530	41	ouly	ouly	ADV
crl-14326	530	42	1972	1972	NUM
crl-14326	530	43	)	)	PUNCT
crl-14326	530	44	;	;	PUNCT
crl-14326	530	45	vathis	vathis	NOUN
crl-14326	530	46	,	,	PUNCT
crl-14326	530	47	"	"	PUNCT
crl-14326	530	48	reference	reference	NOUN
crl-14326	530	49	transactions	transaction	NOUN
crl-14326	530	50	and	and	CCONJ
crl-14326	530	51	end	end	NOUN
crl-14326	530	52	product	product	NOUN
crl-14326	530	53	,	,	PUNCT
crl-14326	530	54	"	"	PUNCT
crl-14326	530	55	p.60	p.60	PROPN
crl-14326	530	56	;	;	PUNCT
crl-14326	530	57	f.	f.	PROPN
crl-14326	530	58	w.	w.	PROPN
crl-14326	530	59	lancaster	lancaster	PROPN
crl-14326	530	60	,	,	PUNCT
crl-14326	530	61	the	the	DET
crl-14326	530	62	measurement	measurement	NOUN
crl-14326	530	63	and	and	CCONJ
crl-14326	530	64	evaluation	evaluation	NOUN
crl-14326	530	65	of	of	ADP
crl-14326	530	66	library	library	NOUN
crl-14326	530	67	services	service	NOUN
crl-14326	530	68	(	(	PUNCT
crl-14326	530	69	washington	washington	PROPN
crl-14326	530	70	,	,	PUNCT
crl-14326	530	71	d.c	d.c	PROPN
crl-14326	530	72	.	.	PUNCT
crl-14326	530	73	:	:	PUNCT
crl-14326	530	74	information	information	NOUN
crl-14326	530	75	resources	resource	NOUN
crl-14326	530	76	,	,	PUNCT
crl-14326	530	77	1977	1977	NUM
crl-14326	530	78	)	)	PUNCT
crl-14326	530	79	,	,	PUNCT
crl-14326	530	80	p.1	p.1	NOUN
crl-14326	530	81	;	;	PUNCT
crl-14326	530	82	helen	helen	PROPN
crl-14326	530	83	focke	focke	PROPN
crl-14326	530	84	,	,	PUNCT
crl-14326	530	85	"	"	PUNCT
crl-14326	530	86	library	library	NOUN
crl-14326	530	87	users	user	NOUN
crl-14326	530	88	of	of	ADP
crl-14326	530	89	information	information	NOUN
crl-14326	530	90	and	and	CCONJ
crl-14326	530	91	their	their	PRON
crl-14326	530	92	needs	need	NOUN
crl-14326	530	93	,	,	PUNCT
crl-14326	530	94	"	"	PUNCT
crl-14326	530	95	in	in	ADP
crl-14326	530	96	present	present	ADJ
crl-14326	530	97	status	status	NOUN
crl-14326	530	98	and	and	CCONJ
crl-14326	530	99	future	future	ADJ
crl-14326	530	100	prospects	prospect	NOUN
crl-14326	530	101	of	of	ADP
crl-14326	530	102	reference	reference	NOUN
crl-14326	530	103	/	/	SYM
crl-14326	530	104	information	information	NOUN
crl-14326	530	105	service	service	NOUN
crl-14326	530	106	(	(	PUNCT
crl-14326	530	107	chicago	chicago	PROPN
crl-14326	530	108	:	:	PUNCT
crl-14326	530	109	american	american	PROPN
crl-14326	530	110	library	library	PROPN
crl-14326	530	111	assn	assn	PROPN
crl-14326	530	112	.	.	PROPN
crl-14326	530	113	,	,	PUNCT
crl-14326	530	114	1967	1967	NUM
crl-14326	530	115	)	)	PUNCT
crl-14326	530	116	,	,	PUNCT
crl-14326	530	117	p.32	p.32	X
crl-14326	530	118	.	.	PROPN
crl-14326	530	119	48	48	NUM
crl-14326	530	120	.	.	PUNCT
crl-14326	531	1	williams	williams	PROPN
crl-14326	531	2	.	.	PUNCT
crl-14326	531	3	cooper	cooper	PROPN
crl-14326	531	4	,	,	PUNCT
crl-14326	531	5	"	"	PUNCT
crl-14326	531	6	on	on	ADP
crl-14326	531	7	selecting	select	VERB
crl-14326	531	8	a	a	DET
crl-14326	531	9	measure	measure	NOUN
crl-14326	531	10	of	of	ADP
crl-14326	531	11	retrieval	retrieval	NOUN
crl-14326	531	12	effectiveness	effectiveness	NOUN
crl-14326	531	13	,	,	PUNCT
crl-14326	531	14	"	"	PUNCT
crl-14326	531	15	journal	journal	NOUN
crl-14326	531	16	of	of	ADP
crl-14326	531	17	the	the	DET
crl-14326	531	18	american	american	ADJ
crl-14326	531	19	society	society	NOUN
crl-14326	531	20	for	for	ADP
crl-14326	531	21	information	information	NOUN
crl-14326	531	22	science	science	NOUN
crl-14326	531	23	24:87	24:87	NUM
crl-14326	531	24	-	-	SYM
crl-14326	531	25	100	100	NUM
crl-14326	531	26	(	(	PUNCT
crl-14326	531	27	mar./	mar./	NOUN
crl-14326	531	28	apr	apr	PROPN
crl-14326	531	29	.	.	PROPN
crl-14326	531	30	1973	1973	NUM
crl-14326	531	31	)	)	PUNCT
crl-14326	531	32	.	.	PUNCT
crl-14326	532	1	49	49	NUM
crl-14326	532	2	.	.	PUNCT
crl-14326	533	1	dagobert	dagobert	ADJ
crl-14326	533	2	soergel	soergel	NOUN
crl-14326	533	3	,	,	PUNCT
crl-14326	533	4	"	"	PUNCT
crl-14326	533	5	is	be	AUX
crl-14326	533	6	user	user	NOUN
crl-14326	533	7	satisfaction	satisfaction	NOUN
crl-14326	533	8	a	a	DET
crl-14326	533	9	hobgoblin	hobgoblin	NOUN
crl-14326	533	10	?	?	PUNCT
crl-14326	533	11	"	"	PUNCT
crl-14326	533	12	journal	journal	NOUN
crl-14326	533	13	of	of	ADP
crl-14326	533	14	the	the	DET
crl-14326	533	15	american	american	ADJ
crl-14326	533	16	society	society	NOUN
crl-14326	533	17	for	for	ADP
crl-14326	533	18	information	information	NOUN
crl-14326	533	19	science	science	NOUN
crl-14326	533	20	27:256	27:256	NUM
crl-14326	533	21	-	-	SYM
crl-14326	533	22	59	59	NUM
crl-14326	533	23	ouly	ouly	ADV
crl-14326	533	24	/	/	SYM
crl-14326	533	25	aug	aug	PROPN
crl-14326	533	26	.	.	PROPN
crl-14326	533	27	1976	1976	NUM
crl-14326	533	28	)	)	PUNCT
crl-14326	533	29	.	.	PUNCT
crl-14326	533	30	.	.	PUNCT
crl-14326	534	1	50	50	NUM
crl-14326	534	2	.	.	PUNCT
crl-14326	534	3	cuadra	cuadra	PROPN
crl-14326	534	4	and	and	CCONJ
crl-14326	534	5	katter	katter	NOUN
crl-14326	534	6	,	,	PUNCT
crl-14326	534	7	"	"	PUNCT
crl-14326	534	8	opening	open	VERB
crl-14326	534	9	the	the	DET
crl-14326	534	10	black	black	ADJ
crl-14326	534	11	box	box	NOUN
crl-14326	534	12	of	of	ADP
crl-14326	534	13	relevance	relevance	NOUN
crl-14326	534	14	,	,	PUNCT
crl-14326	534	15	"	"	PUNCT
crl-14326	534	16	p.294	p.294	NOUN
crl-14326	534	17	.	.	PUNCT
crl-14326	535	1	j	j	PROPN
crl-14326	535	2	development	development	NOUN
crl-14326	535	3	and	and	CCONJ
crl-14326	535	4	testing	test	VERB
crl-14326	535	5	333	333	NUM
crl-14326	535	6	51	51	NUM
crl-14326	535	7	.	.	PUNCT
crl-14326	536	1	tagliacozzo	tagliacozzo	VERB
crl-14326	536	2	,	,	PUNCT
crl-14326	536	3	"	"	PUNCT
crl-14326	536	4	estimating	estimate	VERB
crl-14326	536	5	the	the	DET
crl-14326	536	6	satisfaction	satisfaction	NOUN
crl-14326	536	7	of	of	ADP
crl-14326	536	8	information	information	NOUN
crl-14326	536	9	users	user	NOUN
crl-14326	536	10	,	,	PUNCT
crl-14326	536	11	"	"	PUNCT
crl-14326	536	12	p.243	p.243	VERB
crl-14326	536	13	.	.	PUNCT
crl-14326	536	14	52	52	NUM
crl-14326	536	15	.	.	PUNCT
crl-14326	537	1	for	for	ADP
crl-14326	537	2	arguments	argument	NOUN
crl-14326	537	3	in	in	ADP
crl-14326	537	4	support	support	NOUN
crl-14326	537	5	of	of	ADP
crl-14326	537	6	this	this	DET
crl-14326	537	7	viewpoint	viewpoint	NOUN
crl-14326	537	8	,	,	PUNCT
crl-14326	537	9	see	see	VERB
crl-14326	537	10	cooper	cooper	NOUN
crl-14326	537	11	,	,	PUNCT
crl-14326	537	12	"	"	PUNCT
crl-14326	537	13	on	on	ADP
crl-14326	537	14	selecting	select	VERB
crl-14326	537	15	a	a	DET
crl-14326	537	16	measure	measure	NOUN
crl-14326	537	17	,	,	PUNCT
crl-14326	537	18	"	"	PUNCT
crl-14326	537	19	p.87	p.87	PROPN
crl-14326	537	20	-:99	-:99	NOUN
crl-14326	537	21	.	.	PUNCT
crl-14326	538	1	also	also	ADV
crl-14326	538	2	see	see	VERB
crl-14326	538	3	tessier	tessier	NOUN
crl-14326	538	4	,	,	PUNCT
crl-14326	538	5	crouch	crouch	PROPN
crl-14326	538	6	,	,	PUNCT
crl-14326	538	7	and	and	CCONJ
crl-14326	538	8	atherton	atherton	PROPN
crl-14326	538	9	(	(	PUNCT
crl-14326	538	10	cochrane	cochrane	PROPN
crl-14326	538	11	)	)	PUNCT
crl-14326	538	12	,	,	PUNCT
crl-14326	538	13	"	"	PUNCT
crl-14326	538	14	new	new	ADJ
crl-14326	538	15	measures	measure	NOUN
crl-14326	538	16	of	of	ADP
crl-14326	538	17	user	user	NOUN
crl-14326	538	18	satisfaction	satisfaction	NOUN
crl-14326	538	19	,	,	PUNCT
crl-14326	538	20	"	"	PUNCT
crl-14326	538	21	p.386	p.386	NOUN
crl-14326	538	22	.	.	PROPN
crl-14326	538	23	53	53	NUM
crl-14326	538	24	.	.	PUNCT
crl-14326	538	25	a.	a.	PROPN
crl-14326	538	26	pritchard	pritchard	PROPN
crl-14326	538	27	,	,	PUNCT
crl-14326	538	28	m.	m.	PROPN
crl-14326	538	29	auckland	auckland	PROPN
crl-14326	538	30	,	,	PUNCT
crl-14326	538	31	and	and	CCONJ
crl-14326	538	32	m.	m.	NOUN
crl-14326	538	33	castens	casten	NOUN
crl-14326	538	34	,	,	PUNCT
crl-14326	538	35	library	library	ADJ
crl-14326	538	36	effectiveness	effectiveness	NOUN
crl-14326	538	37	study	study	NOUN
crl-14326	538	38	(	(	PUNCT
crl-14326	538	39	london	london	PROPN
crl-14326	538	40	:	:	PUNCT
crl-14326	538	41	city	city	NOUN
crl-14326	538	42	of	of	ADP
crl-14326	538	43	london	london	PROPN
crl-14326	538	44	polytechnic	polytechnic	PROPN
crl-14326	538	45	,	,	PUNCT
crl-14326	538	46	1973	1973	NUM
crl-14326	538	47	)	)	PUNCT
crl-14326	538	48	(	(	PUNCT
crl-14326	538	49	ed	ed	NOUN
crl-14326	538	50	089	089	NUM
crl-14326	538	51	761	761	NUM
crl-14326	538	52	)	)	PUNCT
crl-14326	538	53	.	.	PUNCT
crl-14326	539	1	54	54	NUM
crl-14326	539	2	.	.	PUNCT
crl-14326	539	3	rzasa	rzasa	PROPN
crl-14326	539	4	and	and	CCONJ
crl-14326	539	5	baker	baker	PROPN
crl-14326	539	6	,	,	PUNCT
crl-14326	539	7	"	"	PUNCT
crl-14326	539	8	measures	measure	NOUN
crl-14326	539	9	of	of	ADP
crl-14326	539	10	effectiveness	effectiveness	NOUN
crl-14326	539	11	,	,	PUNCT
crl-14326	539	12	"	"	PUNCT
crl-14326	539	13	p.248	p.248	NOUN
crl-14326	539	14	.	.	PUNCT
crl-14326	540	1	55	55	NUM
crl-14326	540	2	.	.	PUNCT
crl-14326	541	1	lancaster	lancaster	PROPN
crl-14326	541	2	,	,	PUNCT
crl-14326	541	3	the	the	DET
crl-14326	541	4	measurement	measurement	NOUN
crl-14326	541	5	and	and	CCONJ
crl-14326	541	6	evaluation	evaluation	NOUN
crl-14326	541	7	of	of	ADP
crl-14326	541	8	library	library	PROPN
crl-14326	541	9	service	service	PROPN
crl-14326	541	10	,	,	PUNCT
crl-14326	541	11	p.l	p.l	PROPN
crl-14326	541	12	.	.	PROPN
crl-14326	541	13	56	56	NUM
crl-14326	541	14	.	.	PUNCT
crl-14326	542	1	gary	gary	PROPN
crl-14326	542	2	e.	e.	PROPN
crl-14326	542	3	strong	strong	PROPN
crl-14326	542	4	,	,	PUNCT
crl-14326	542	5	"	"	PUNCT
crl-14326	542	6	the	the	DET
crl-14326	542	7	consortium	consortium	NOUN
crl-14326	542	8	for	for	ADP
crl-14326	542	9	public	public	ADJ
crl-14326	542	10	library	library	NOUN
crl-14326	542	11	innovation	innovation	NOUN
crl-14326	542	12	,	,	PUNCT
crl-14326	542	13	"	"	PUNCT
crl-14326	542	14	public	public	ADJ
crl-14326	542	15	library	library	NOUN
crl-14326	542	16	quarterly	quarterly	ADV
crl-14326	542	17	1:253	1:253	NUM
crl-14326	542	18	(	(	PUNCT
crl-14326	542	19	1979	1979	NUM
crl-14326	542	20	)	)	PUNCT
crl-14326	542	21	.	.	PUNCT
crl-14326	543	1	57	57	NUM
crl-14326	543	2	.	.	PUNCT
crl-14326	543	3	strong	strong	ADJ
crl-14326	543	4	,	,	PUNCT
crl-14326	543	5	"	"	PUNCT
crl-14326	543	6	evaluating	evaluate	VERB
crl-14326	543	7	the	the	DET
crl-14326	543	8	reference	reference	NOUN
crl-14326	543	9	product	product	NOUN
crl-14326	543	10	,	,	PUNCT
crl-14326	543	11	"	"	PUNCT
crl-14326	543	12	p.367	p.367	NOUN
crl-14326	543	13	-	-	SYM
crl-14326	543	14	72	72	NUM
crl-14326	543	15	.	.	PUNCT
crl-14326	544	1	58	58	NUM
crl-14326	544	2	.	.	PUNCT
crl-14326	545	1	rzasa	rzasa	PROPN
crl-14326	545	2	and	and	CCONJ
crl-14326	545	3	baker	baker	PROPN
crl-14326	545	4	,	,	PUNCT
crl-14326	545	5	"	"	PUNCT
crl-14326	545	6	measures	measure	NOUN
crl-14326	545	7	of	of	ADP
crl-14326	545	8	effectiveness	effectiveness	NOUN
crl-14326	545	9	,	,	PUNCT
crl-14326	545	10	"	"	PUNCT
crl-14326	545	11	p.248	p.248	X
crl-14326	545	12	.	.	PUNCT
crl-14326	546	1	59	59	NUM
crl-14326	546	2	.	.	PUNCT
crl-14326	547	1	robert	robert	PROPN
crl-14326	547	2	pittenger	pittenger	PROPN
crl-14326	547	3	,	,	PUNCT
crl-14326	547	4	charles	charles	PROPN
crl-14326	547	5	hockett	hockett	PROPN
crl-14326	547	6	,	,	PUNCT
crl-14326	547	7	and	and	CCONJ
crl-14326	547	8	john	john	PROPN
crl-14326	547	9	danehy	danehy	PROPN
crl-14326	547	10	,	,	PUNCT
crl-14326	547	11	the	the	DET
crl-14326	547	12	first	first	ADJ
crl-14326	547	13	five	five	NUM
crl-14326	547	14	minutes	minute	NOUN
crl-14326	547	15	:	:	PUNCT
crl-14326	547	16	a	a	DET
crl-14326	547	17	sample	sample	NOUN
crl-14326	547	18	of	of	ADP
crl-14326	547	19	microscopic	microscopic	ADJ
crl-14326	547	20	interview	interview	NOUN
crl-14326	547	21	analysis	analysis	NOUN
crl-14326	547	22	(	(	PUNCT
crl-14326	547	23	ithaca	ithaca	PROPN
crl-14326	547	24	,	,	PUNCT
crl-14326	547	25	n.y	n.y	PROPN
crl-14326	547	26	.	.	PROPN
crl-14326	547	27	:	:	PUNCT
crl-14326	547	28	martineau	martineau	PROPN
crl-14326	547	29	,	,	PUNCT
crl-14326	547	30	1960	1960	NUM
crl-14326	547	31	)	)	PUNCT
crl-14326	547	32	.	.	PUNCT
crl-14326	548	1	60	60	NUM
crl-14326	548	2	.	.	PUNCT
crl-14326	549	1	robert	robert	PROPN
crl-14326	549	2	s.	s.	PROPN
crl-14326	549	3	taylor	taylor	PROPN
crl-14326	549	4	,	,	PUNCT
crl-14326	549	5	"	"	PUNCT
crl-14326	549	6	question	question	NOUN
crl-14326	549	7	-	-	PUNCT
crl-14326	549	8	negotiation	negotiation	NOUN
crl-14326	549	9	and	and	CCONJ
crl-14326	549	10	information	information	NOUN
crl-14326	549	11	seeking	seek	VERB
crl-14326	549	12	in	in	ADP
crl-14326	549	13	libraries	library	NOUN
crl-14326	549	14	,	,	PUNCT
crl-14326	549	15	"	"	PUNCT
crl-14326	549	16	college	college	PROPN
crl-14326	549	17	&	&	CCONJ
crl-14326	549	18	research	research	PROPN
crl-14326	549	19	libraries	library	NOUN
crl-14326	549	20	29:180	29:180	NUM
crl-14326	549	21	(	(	PUNCT
crl-14326	549	22	may	may	PROPN
crl-14326	549	23	1968	1968	NUM
crl-14326	549	24	)	)	PUNCT
crl-14326	549	25	.	.	PUNCT
crl-14326	550	1	61	61	NUM
crl-14326	550	2	.	.	PUNCT
crl-14326	551	1	f.	f.	PROPN
crl-14326	551	2	w.	w.	PROPN
crl-14326	551	3	lancaster	lancaster	PROPN
crl-14326	551	4	,	,	PUNCT
crl-14326	551	5	"	"	PUNCT
crl-14326	551	6	factors	factor	NOUN
crl-14326	551	7	influencing	influence	VERB
crl-14326	551	8	the	the	DET
crl-14326	551	9	effectiveness	effectiveness	NOUN
crl-14326	551	10	of	of	ADP
crl-14326	551	11	question	question	NOUN
crl-14326	551	12	-	-	PUNCT
crl-14326	551	13	answering	answer	VERB
crl-14326	551	14	services	service	NOUN
crl-14326	551	15	in	in	ADP
crl-14326	551	16	libraries	library	NOUN
crl-14326	551	17	,	,	PUNCT
crl-14326	551	18	"	"	PUNCT
crl-14326	551	19	the	the	DET
crl-14326	551	20	reference	reference	NOUN
crl-14326	551	21	librarian	librarian	NOUN
crl-14326	551	22	11:95	11:95	NUM
crl-14326	551	23	-	-	SYM
crl-14326	551	24	108	108	NUM
crl-14326	551	25	(	(	PUNCT
crl-14326	551	26	fall	fall	NOUN
crl-14326	551	27	/	/	SYM
crl-14326	551	28	winter	winter	NOUN
crl-14326	551	29	1984	1984	NUM
crl-14326	551	30	)	)	PUNCT
crl-14326	551	31	.	.	PUNCT
crl-14326	552	1	62	62	NUM
crl-14326	552	2	.	.	PUNCT
crl-14326	553	1	s.d	s.d	PROPN
crl-14326	553	2	.	.	PROPN
crl-14326	553	3	neill	neill	PROPN
crl-14326	553	4	,	,	PUNCT
crl-14326	553	5	"	"	PUNCT
crl-14326	553	6	the	the	DET
crl-14326	553	7	reference	reference	NOUN
crl-14326	553	8	process	process	NOUN
crl-14326	553	9	and	and	CCONJ
crl-14326	553	10	the	the	DET
crl-14326	553	11	philosophy	philosophy	NOUN
crl-14326	553	12	of	of	ADP
crl-14326	553	13	karl	karl	PROPN
crl-14326	553	14	popper	popper	NOUN
crl-14326	553	15	,	,	PUNCT
crl-14326	553	16	"	"	PUNCT
crl-14326	553	17	rq	rq	VERB
crl-14326	553	18	24:314	24:314	NUM
crl-14326	553	19	-	-	SYM
crl-14326	553	20	18	18	NUM
crl-14326	553	21	(	(	PUNCT
crl-14326	553	22	spring	spring	NOUN
crl-14326	553	23	1985	1985	NUM
crl-14326	553	24	)	)	PUNCT
crl-14326	553	25	.	.	PUNCT
crl-14326	554	1	63	63	NUM
crl-14326	554	2	.	.	PUNCT
crl-14326	555	1	walter	walter	PROPN
crl-14326	555	2	dick	dick	PROPN
crl-14326	555	3	and	and	CCONJ
crl-14326	555	4	nancy	nancy	PROPN
crl-14326	555	5	hagerty	hagerty	PROPN
crl-14326	555	6	,	,	PUNCT
crl-14326	555	7	topics	topic	NOUN
crl-14326	555	8	in	in	ADP
crl-14326	555	9	measurement	measurement	NOUN
crl-14326	555	10	:	:	PUNCT
crl-14326	555	11	reliability	reliability	NOUN
crl-14326	555	12	and	and	CCONJ
crl-14326	555	13	validity	validity	NOUN
crl-14326	555	14	(	(	PUNCT
crl-14326	555	15	new	new	PROPN
crl-14326	555	16	york	york	PROPN
crl-14326	555	17	:	:	PUNCT
crl-14326	555	18	mcgraw	mcgraw	PROPN
crl-14326	555	19	-	-	PUNCT
crl-14326	555	20	hill	hill	PROPN
crl-14326	555	21	,	,	PUNCT
crl-14326	555	22	1971	1971	NUM
crl-14326	555	23	)	)	PUNCT
crl-14326	555	24	,	,	PUNCT
crl-14326	555	25	p.85	p.85	PROPN
crl-14326	555	26	.	.	PROPN
crl-14326	555	27	64	64	NUM
crl-14326	555	28	.	.	PUNCT
crl-14326	555	29	mehrens	mehren	NOUN
crl-14326	555	30	and	and	CCONJ
crl-14326	555	31	lehmann	lehmann	PROPN
crl-14326	555	32	,	,	PUNCT
crl-14326	555	33	standardized	standardized	ADJ
crl-14326	555	34	tests	test	NOUN
crl-14326	555	35	,	,	PUNCT
crl-14326	555	36	p.267	p.267	NOUN
crl-14326	555	37	.	.	PUNCT
crl-14326	556	1	65	65	NUM
crl-14326	556	2	.	.	PUNCT
crl-14326	557	1	shavit	shavit	PROPN
crl-14326	557	2	,	,	PUNCT
crl-14326	557	3	"	"	PUNCT
crl-14326	557	4	qualitative	qualitative	ADJ
crl-14326	557	5	evaluation	evaluation	NOUN
crl-14326	557	6	,	,	PUNCT
crl-14326	557	7	"	"	PUNCT
crl-14326	557	8	p.237	p.237	PROPN
crl-14326	557	9	,	,	PUNCT
crl-14326	557	10	241	241	NUM
crl-14326	557	11	-	-	SYM
crl-14326	557	12	42	42	NUM
crl-14326	557	13	.	.	PUNCT
crl-14326	558	1	66	66	NUM
crl-14326	558	2	.	.	PUNCT
crl-14326	559	1	lancaster	lancaster	NOUN
crl-14326	559	2	,	,	PUNCT
crl-14326	559	3	"	"	PUNCT
crl-14326	559	4	factors	factor	NOUN
crl-14326	559	5	influencing	influence	VERB
crl-14326	559	6	the	the	DET
crl-14326	559	7	effectiveness	effectiveness	NOUN
crl-14326	559	8	of	of	ADP
crl-14326	559	9	question	question	NOUN
crl-14326	559	10	-	-	PUNCT
crl-14326	559	11	answering	answering	NOUN
crl-14326	559	12	,	,	PUNCT
crl-14326	559	13	"	"	PUNCT
crl-14326	559	14	p.106	p.106	NOUN
crl-14326	559	15	-	-	PUNCT
crl-14326	559	16	7	7	NUM
crl-14326	559	17	;	;	PUNCT
crl-14326	559	18	mcclure	mcclure	NOUN
crl-14326	559	19	,	,	PUNCT
crl-14326	559	20	"	"	PUNCT
crl-14326	559	21	output	output	NOUN
crl-14326	559	22	measures	measure	NOUN
crl-14326	559	23	,	,	PUNCT
crl-14326	559	24	"	"	PUNCT
crl-14326	559	25	p.218	p.218	PROPN
crl-14326	559	26	;	;	PUNCT
crl-14326	559	27	pierce	pierce	PROPN
crl-14326	559	28	,	,	PUNCT
crl-14326	559	29	"	"	PUNCT
crl-14326	559	30	in	in	ADP
crl-14326	559	31	pursuit	pursuit	NOUN
crl-14326	559	32	of	of	ADP
crl-14326	559	33	the	the	DET
crl-14326	559	34	possible	possible	ADJ
crl-14326	559	35	,	,	PUNCT
crl-14326	559	36	"	"	PUNCT
crl-14326	559	37	p.19	p.19	NOUN
crl-14326	559	38	-	-	PUNCT
crl-14326	559	39	20	20	NUM
crl-14326	559	40	.	.	PUNCT
crl-14326	559	41	67	67	NUM
crl-14326	559	42	.	.	PUNCT
crl-14326	560	1	mehrens	mehren	NOUN
crl-14326	560	2	and	and	CCONJ
crl-14326	560	3	lehmann	lehmann	PROPN
crl-14326	560	4	,	,	PUNCT
crl-14326	560	5	standardized	standardized	ADJ
crl-14326	560	6	tests	test	NOUN
crl-14326	560	7	,	,	PUNCT
crl-14326	560	8	p.266	p.266	NOUN
crl-14326	560	9	-	-	X
crl-14326	560	10	67	67	NUM
crl-14326	560	11	.	.	PUNCT
crl-14326	561	1	68	68	NUM
crl-14326	561	2	.	.	PUNCT
crl-14326	562	1	jahoda	jahoda	PROPN
crl-14326	562	2	,	,	PUNCT
crl-14326	562	3	process	process	NOUN
crl-14326	562	4	of	of	ADP
crl-14326	562	5	answering	answer	VERB
crl-14326	562	6	reference	reference	NOUN
crl-14326	562	7	questions	question	NOUN
crl-14326	562	8	.	.	PUNCT
crl-14326	563	1	69	69	NUM
crl-14326	563	2	.	.	PUNCT
crl-14326	564	1	matthias	matthias	PROPN
crl-14326	564	2	burisch	burisch	PROPN
crl-14326	564	3	,	,	PUNCT
crl-14326	564	4	"	"	PUNCT
crl-14326	564	5	approaches	approach	NOUN
crl-14326	564	6	to	to	ADP
crl-14326	564	7	personality	personality	NOUN
crl-14326	564	8	inventory	inventory	NOUN
crl-14326	564	9	construction	construction	NOUN
crl-14326	564	10	:	:	PUNCT
crl-14326	564	11	a	a	DET
crl-14326	564	12	comparison	comparison	NOUN
crl-14326	564	13	of	of	ADP
crl-14326	564	14	merits	merit	NOUN
crl-14326	564	15	,	,	PUNCT
crl-14326	564	16	"	"	PUNCT
crl-14326	564	17	american	american	ADJ
crl-14326	564	18	psychologist	psychologist	NOUN
crl-14326	564	19	39:214	39:214	NUM
crl-14326	564	20	(	(	PUNCT
crl-14326	564	21	mar	mar	PROPN
crl-14326	564	22	.	.	PROPN
crl-14326	564	23	1984	1984	NUM
crl-14326	564	24	)	)	PUNCT
crl-14326	564	25	.	.	PUNCT
crl-14326	565	1	70	70	NUM
crl-14326	565	2	.	.	PUNCT
crl-14326	566	1	ralph	ralph	PROPN
crl-14326	566	2	gers	ger	NOUN
crl-14326	566	3	and	and	CCONJ
crl-14326	566	4	lillie	lillie	PROPN
crl-14326	566	5	seward	seward	PROPN
crl-14326	566	6	,	,	PUNCT
crl-14326	566	7	"	"	PUNCT
crl-14326	566	8	improving	improve	VERB
crl-14326	566	9	reference	reference	NOUN
crl-14326	566	10	performance	performance	NOUN
crl-14326	566	11	,	,	PUNCT
crl-14326	566	12	"	"	PUNCT
crl-14326	566	13	library	library	NOUN
crl-14326	566	14	journal110:34	journal110:34	PROPN
crl-14326	566	15	(	(	PUNCT
crl-14326	566	16	nov	nov	PROPN
crl-14326	566	17	.	.	PROPN
crl-14326	566	18	1	1	NUM
crl-14326	566	19	,	,	PUNCT
crl-14326	566	20	1985	1985	NUM
crl-14326	566	21	)	)	PUNCT
crl-14326	566	22	.	.	PUNCT
crl-14326	567	1	71	71	NUM
crl-14326	567	2	.	.	X
crl-14326	567	3	roloff	roloff	PROPN
crl-14326	567	4	,	,	PUNCT
crl-14326	567	5	"	"	PUNCT
crl-14326	567	6	communication	communication	NOUN
crl-14326	567	7	at	at	ADP
crl-14326	567	8	the	the	DET
crl-14326	567	9	user	user	NOUN
crl-14326	567	10	-	-	PUNCT
crl-14326	567	11	system	system	NOUN
crl-14326	567	12	interface	interface	NOUN
crl-14326	567	13	:	:	PUNCT
crl-14326	567	14	a	a	DET
crl-14326	567	15	review	review	NOUN
crl-14326	567	16	of	of	ADP
crl-14326	567	17	research	research	NOUN
crl-14326	567	18	,	,	PUNCT
crl-14326	567	19	"	"	PUNCT
crl-14326	567	20	p.l6	p.l6	NOUN
crl-14326	567	21	.	.	PUNCT
crl-14326	568	1	72	72	NUM
crl-14326	568	2	.	.	PUNCT
crl-14326	569	1	american	american	PROPN
crl-14326	569	2	national	national	PROPN
crl-14326	569	3	standard	standard	PROPN
crl-14326	569	4	for	for	ADP
crl-14326	569	5	library	library	NOUN
crl-14326	569	6	and	and	CCONJ
crl-14326	569	7	information	information	NOUN
crl-14326	569	8	sciences	science	NOUN
crl-14326	569	9	and	and	CCONJ
crl-14326	569	10	related	related	ADJ
crl-14326	569	11	publishing	publishing	NOUN
crl-14326	569	12	practices	practice	NOUN
crl-14326	569	13	:	:	PUNCT
crl-14326	569	14	library	library	NOUN
crl-14326	569	15	statistics	statistic	NOUN
crl-14326	569	16	(	(	PUNCT
crl-14326	569	17	new	new	PROPN
crl-14326	569	18	york	york	PROPN
crl-14326	569	19	:	:	PUNCT
crl-14326	569	20	american	american	PROPN
crl-14326	569	21	national	national	PROPN
crl-14326	569	22	standards	standards	PROPN
crl-14326	569	23	institute	institute	PROPN
crl-14326	569	24	,	,	PUNCT
crl-14326	569	25	1983	1983	NUM
crl-14326	569	26	)	)	PUNCT
crl-14326	569	27	(	(	PUNCT
crl-14326	569	28	ansi	ansi	PROPN
crl-14326	569	29	z39.7	z39.7	PROPN
crl-14326	569	30	-	-	PROPN
crl-14326	569	31	1983	1983	NUM
crl-14326	569	32	)	)	PUNCT
crl-14326	569	33	.	.	PUNCT
crl-14326	570	1	73	73	NUM
crl-14326	570	2	.	.	PUNCT
crl-14326	571	1	maryann	maryann	PROPN
crl-14326	571	2	kevin	kevin	PROPN
crl-14326	571	3	brown	brown	PROPN
crl-14326	571	4	,	,	PUNCT
crl-14326	571	5	"	"	PUNCT
crl-14326	571	6	library	library	NOUN
crl-14326	571	7	data	datum	NOUN
crl-14326	571	8	,	,	PUNCT
crl-14326	571	9	statistics	statistic	NOUN
crl-14326	571	10	and	and	CCONJ
crl-14326	571	11	information	information	NOUN
crl-14326	571	12	:	:	PUNCT
crl-14326	571	13	progress	progress	NOUN
crl-14326	571	14	toward	toward	ADP
crl-14326	571	15	comparability	comparability	NOUN
crl-14326	571	16	,	,	PUNCT
crl-14326	571	17	"	"	PUNCT
crl-14326	571	18	special	special	ADJ
crl-14326	571	19	libraries	library	NOUN
crl-14326	571	20	71:477	71:477	NUM
crl-14326	571	21	,	,	PUNCT
crl-14326	571	22	484	484	NUM
crl-14326	571	23	,	,	PUNCT
crl-14326	571	24	478	478	NUM
crl-14326	571	25	(	(	PUNCT
crl-14326	571	26	nov	nov	PROPN
crl-14326	571	27	.	.	PROPN
crl-14326	571	28	1980	1980	NUM
crl-14326	571	29	)	)	PUNCT
crl-14326	571	30	.	.	PUNCT
crl-14326	572	1	see	see	VERB
crl-14326	572	2	also	also	ADV
crl-14326	572	3	marcella	marcella	PROPN
crl-14326	572	4	ciucki	ciucki	PROPN
crl-14326	572	5	,	,	PUNCT
crl-14326	572	6	"	"	PUNCT
crl-14326	572	7	recording	recording	NOUN
crl-14326	572	8	of	of	ADP
crl-14326	572	9	reference	reference	NOUN
crl-14326	572	10	/	/	SYM
crl-14326	572	11	information	information	NOUN
crl-14326	572	12	service	service	NOUN
crl-14326	572	13	activities	activity	NOUN
crl-14326	572	14	:	:	PUNCT
crl-14326	572	15	a	a	DET
crl-14326	572	16	study	study	NOUN
crl-14326	572	17	of	of	ADP
crl-14326	572	18	forms	form	NOUN
crl-14326	572	19	currently	currently	ADV
crl-14326	572	20	used	use	VERB
crl-14326	572	21	,	,	PUNCT
crl-14326	572	22	"	"	PUNCT
crl-14326	572	23	rq	rq	X
crl-14326	572	24	16:273	16:273	NUM
crl-14326	572	25	-	-	SYM
crl-14326	572	26	83	83	NUM
crl-14326	572	27	(	(	PUNCT
crl-14326	572	28	summer	summer	NOUN
crl-14326	572	29	1977	1977	NUM
crl-14326	572	30	)	)	PUNCT
crl-14326	572	31	;	;	PUNCT
crl-14326	572	32	auster	auster	NOUN
crl-14326	572	33	,	,	PUNCT
crl-14326	572	34	"	"	PUNCT
crl-14326	572	35	user	user	NOUN
crl-14326	572	36	satisfaction	satisfaction	NOUN
crl-14326	572	37	,	,	PUNCT
crl-14326	572	38	"	"	PUNCT
crl-14326	572	39	p.56	p.56	PROPN
crl-14326	572	40	;	;	PUNCT
crl-14326	572	41	katherine	katherine	PROPN
crl-14326	572	42	emerson	emerson	PROPN
crl-14326	572	43	,	,	PUNCT
crl-14326	572	44	"	"	PUNCT
crl-14326	572	45	definitions	definition	NOUN
crl-14326	572	46	for	for	ADP
crl-14326	572	47	planning	planning	NOUN
crl-14326	572	48	and	and	CCONJ
crl-14326	572	49	evaluating	evaluate	VERB
crl-14326	572	50	reference	reference	NOUN
crl-14326	572	51	service	service	NOUN
crl-14326	572	52	,	,	PUNCT
crl-14326	572	53	"	"	PUNCT
crl-14326	572	54	the	the	DET
crl-14326	572	55	reference	reference	NOUN
crl-14326	572	56	librarian	librarian	NOUN
crl-14326	572	57	11:74	11:74	NUM
crl-14326	572	58	(	(	PUNCT
crl-14326	572	59	fall	fall	NOUN
crl-14326	572	60	/	/	SYM
crl-14326	572	61	winter	winter	NOUN
crl-14326	572	62	1984	1984	NUM
crl-14326	572	63	)	)	PUNCT
crl-14326	572	64	;	;	PUNCT
crl-14326	572	65	pierce	pierce	PROPN
crl-14326	572	66	,	,	PUNCT
crl-14326	572	67	"	"	PUNCT
crl-14326	572	68	in	in	ADP
crl-14326	572	69	pursuit	pursuit	NOUN
crl-14326	572	70	of	of	ADP
crl-14326	572	71	the	the	DET
crl-14326	572	72	possible	possible	ADJ
crl-14326	572	73	,	,	PUNCT
crl-14326	572	74	"	"	PUNCT
crl-14326	572	75	p.14	p.14	NOUN
crl-14326	572	76	.	.	NOUN
crl-14326	572	77	74	74	NUM
crl-14326	572	78	.	.	PUNCT
crl-14326	573	1	mehrens	mehren	NOUN
crl-14326	573	2	and	and	CCONJ
crl-14326	573	3	lehmann	lehmann	PROPN
crl-14326	573	4	,	,	PUNCT
crl-14326	573	5	standardized	standardized	ADJ
crl-14326	573	6	tests	test	NOUN
crl-14326	573	7	,	,	PUNCT
crl-14326	573	8	p.27	p.27	NOUN
crl-14326	573	9	,	,	PUNCT
crl-14326	573	10	13	13	NUM
crl-14326	573	11	,	,	PUNCT
crl-14326	573	12	86	86	NUM
crl-14326	573	13	,	,	PUNCT
crl-14326	573	14	57	57	NUM
crl-14326	573	15	.	.	X
crl-14326	573	16	75	75	NUM
crl-14326	573	17	.	.	PUNCT
crl-14326	574	1	zweizig	zweizig	PROPN
crl-14326	574	2	,	,	PUNCT
crl-14326	574	3	"	"	PUNCT
crl-14326	574	4	tailoring	tailor	VERB
crl-14326	574	5	measures	measure	NOUN
crl-14326	574	6	,	,	PUNCT
crl-14326	574	7	"	"	PUNCT
crl-14326	574	8	p.58	p.58	PROPN
crl-14326	574	9	-	-	X
crl-14326	574	10	59	59	NUM
crl-14326	574	11	.	.	PUNCT
crl-14326	574	12	76	76	NUM
crl-14326	574	13	.	.	PUNCT
crl-14326	575	1	shavit	shavit	PROPN
crl-14326	575	2	,	,	PUNCT
crl-14326	575	3	"	"	PUNCT
crl-14326	575	4	qualitative	qualitative	ADJ
crl-14326	575	5	evaluation	evaluation	NOUN
crl-14326	575	6	,	,	PUNCT
crl-14326	575	7	"	"	PUNCT
crl-14326	575	8	p.235	p.235	X
crl-14326	575	9	.	.	PUNCT
crl-14326	576	1	·	·	PUNCT
crl-14326	576	2	77	77	NUM
crl-14326	576	3	.	.	PUNCT
crl-14326	576	4	brown	brown	PROPN
crl-14326	576	5	,	,	PUNCT
crl-14326	576	6	"	"	PUNCT
crl-14326	576	7	library	library	NOUN
crl-14326	576	8	data	datum	NOUN
crl-14326	576	9	,	,	PUNCT
crl-14326	576	10	"	"	PUNCT
crl-14326	576	11	p.478	p.478	NOUN
crl-14326	576	12	.	.	PUNCT
crl-14326	577	1	78	78	NUM
crl-14326	577	2	.	.	PUNCT
crl-14326	578	1	mehrens	mehren	NOUN
crl-14326	578	2	and	and	CCONJ
crl-14326	578	3	lehmann	lehmann	PROPN
crl-14326	578	4	,	,	PUNCT
crl-14326	578	5	standardized	standardized	ADJ
crl-14326	578	6	tests	test	NOUN
crl-14326	578	7	,	,	PUNCT
crl-14326	578	8	p.12	p.12	NOUN
crl-14326	578	9	-	-	X
crl-14326	578	10	15	15	NUM
crl-14326	578	11	,	,	PUNCT
crl-14326	578	12	27	27	NUM
crl-14326	578	13	.	.	NOUN
crl-14326	578	14	79	79	NUM
crl-14326	578	15	.	.	PUNCT
crl-14326	579	1	ibid	ibid	PROPN
crl-14326	579	2	.	.	PUNCT
crl-14326	579	3	,	,	PUNCT
crl-14326	579	4	p.27	p.27	PROPN
crl-14326	579	5	.	.	PROPN
crl-14326	579	6	80	80	NUM
crl-14326	579	7	.	.	PUNCT
crl-14326	580	1	ibid	ibid	NOUN
crl-14326	580	2	.	.	PUNCT
crl-14326	580	3	,	,	PUNCT
crl-14326	580	4	p.106	p.106	NOUN
crl-14326	580	5	.	.	PUNCT
crl-14326	581	1	81	81	NUM
crl-14326	581	2	.	.	PUNCT
crl-14326	582	1	j'he	j'he	PROPN
crl-14326	582	2	50	50	NUM
crl-14326	582	3	-	-	PUNCT
crl-14326	582	4	form	form	NOUN
crl-14326	582	5	limit	limit	NOUN
crl-14326	582	6	was	be	AUX
crl-14326	582	7	decided	decide	VERB
crl-14326	582	8	upon	upon	SCONJ
crl-14326	582	9	for	for	ADP
crl-14326	582	10	two	two	NUM
crl-14326	582	11	major	major	ADJ
crl-14326	582	12	reasons	reason	NOUN
crl-14326	582	13	.	.	PUNCT
crl-14326	583	1	first	first	ADV
crl-14326	583	2	,	,	PUNCT
crl-14326	583	3	the	the	DET
crl-14326	583	4	questionnaire	questionnaire	NOUN
crl-14326	583	5	form	form	NOUN
crl-14326	583	6	of	of	ADP
crl-14326	583	7	research	research	NOUN
crl-14326	583	8	is	be	AUX
crl-14326	583	9	somewhat	somewhat	ADV
crl-14326	583	10	intrusive	intrusive	ADJ
crl-14326	583	11	.	.	PUNCT
crl-14326	584	1	therefore	therefore	ADV
crl-14326	584	2	,	,	PUNCT
crl-14326	584	3	restricting	restrict	VERB
crl-14326	584	4	the	the	DET
crl-14326	584	5	intrusion	intrusion	NOUN
crl-14326	584	6	to	to	ADP
crl-14326	584	7	as	as	ADV
crl-14326	584	8	small	small	ADJ
crl-14326	584	9	a	a	DET
crl-14326	584	10	degree	degree	NOUN
crl-14326	584	11	as	as	ADP
crl-14326	584	12	possible	possible	ADJ
crl-14326	584	13	seemed	seem	VERB
crl-14326	584	14	a	a	DET
crl-14326	584	15	desirable	desirable	ADJ
crl-14326	584	16	goal	goal	NOUN
crl-14326	584	17	.	.	PUNCT
crl-14326	585	1	second	second	ADJ
crl-14326	585	2	,	,	PUNCT
crl-14326	585	3	a	a	DET
crl-14326	585	4	sample	sample	NOUN
crl-14326	585	5	of	of	ADP
crl-14326	585	6	fewer	few	ADJ
crl-14326	585	7	than	than	ADP
crl-14326	585	8	30	30	NUM
crl-14326	585	9	transactions	transaction	NOUN
crl-14326	585	10	per	per	ADP
crl-14326	585	11	library	library	NOUN
crl-14326	585	12	would	would	AUX
crl-14326	585	13	severely	severely	ADV
crl-14326	585	14	threaten	threaten	VERB
crl-14326	585	15	the	the	DET
crl-14326	585	16	security	security	NOUN
crl-14326	585	17	of	of	ADP
crl-14326	585	18	making	make	VERB
crl-14326	585	19	statistical	statistical	ADJ
crl-14326	585	20	inferences	inference	NOUN
crl-14326	585	21	for	for	ADP
crl-14326	585	22	a	a	DET
crl-14326	585	23	given	give	VERB
crl-14326	585	24	library	library	NOUN
crl-14326	585	25	.	.	PUNCT
crl-14326	586	1	thus	thus	ADV
crl-14326	586	2	,	,	PUNCT
crl-14326	586	3	30	30	NUM
crl-14326	586	4	forms	form	NOUN
crl-14326	586	5	would	would	AUX
crl-14326	586	6	be	be	AUX
crl-14326	586	7	the	the	DET
crl-14326	586	8	minimally	minimally	ADV
crl-14326	586	9	acceptable	acceptable	ADJ
crl-14326	586	10	number	number	NOUN
crl-14326	586	11	of	of	ADP
crl-14326	586	12	transactions	transaction	NOUN
crl-14326	586	13	.	.	PUNCT
crl-14326	587	1	not	not	PART
crl-14326	587	2	knowing	know	VERB
crl-14326	587	3	the	the	DET
crl-14326	587	4	degree	degree	NOUN
crl-14326	587	5	of	of	ADP
crl-14326	587	6	compliance	compliance	NOUN
crl-14326	587	7	of	of	ADP
crl-14326	587	8	both	both	DET
crl-14326	587	9	librarians	librarian	NOUN
crl-14326	587	10	and	and	CCONJ
crl-14326	587	11	patrons	patron	NOUN
crl-14326	587	12	to	to	PART
crl-14326	587	13	filling	fill	VERB
crl-14326	587	14	out	out	ADP
crl-14326	587	15	and	and	CCONJ
crl-14326	587	16	depositing	deposit	VERB
crl-14326	587	17	the	the	DET
crl-14326	587	18	forms	form	NOUN
crl-14326	587	19	,	,	PUNCT
crl-14326	587	20	some	some	DET
crl-14326	587	21	number	number	NOUN
crl-14326	587	22	above	above	ADP
crl-14326	587	23	30	30	NUM
crl-14326	587	24	would	would	AUX
crl-14326	587	25	be	be	AUX
crl-14326	587	26	necessary	necessary	ADJ
crl-14326	587	27	to	to	PART
crl-14326	587	28	insure	insure	VERB
crl-14326	587	29	that	that	SCONJ
crl-14326	587	30	a	a	DET
crl-14326	587	31	sufficient	sufficient	ADJ
crl-14326	587	32	number	number	NOUN
crl-14326	587	33	of	of	ADP
crl-14326	587	34	complete	complete	ADJ
crl-14326	587	35	transactions	transaction	NOUN
crl-14326	587	36	would	would	AUX
crl-14326	587	37	be	be	AUX
crl-14326	587	38	obtained	obtain	VERB
crl-14326	587	39	.	.	PUNCT
crl-14326	588	1	a	a	DET
crl-14326	588	2	60	60	NUM
crl-14326	588	3	%	%	NOUN
crl-14326	588	4	return	return	NOUN
crl-14326	588	5	rate	rate	NOUN
crl-14326	588	6	was	be	AUX
crl-14326	588	7	assumed	assume	VERB
crl-14326	588	8	,	,	PUNCT
crl-14326	588	9	thereby	thereby	ADV
crl-14326	588	10	yielding	yield	VERB
crl-14326	588	11	the	the	DET
crl-14326	588	12	number	number	NOUN
crl-14326	588	13	50	50	NUM
crl-14326	588	14	.	.	PUNCT
crl-14326	589	1	82	82	NUM
crl-14326	589	2	.	.	PUNCT
crl-14326	590	1	for	for	ADP
crl-14326	590	2	a	a	DET
crl-14326	590	3	discussion	discussion	NOUN
crl-14326	590	4	of	of	ADP
crl-14326	590	5	cronbach	cronbach	NOUN
crl-14326	590	6	's	's	PART
crl-14326	590	7	alpha	alpha	NOUN
crl-14326	590	8	,	,	PUNCT
crl-14326	590	9	see	see	VERB
crl-14326	590	10	e.	e.	PROPN
crl-14326	590	11	g.	g.	PROPN
crl-14326	590	12	carmines	carmines	PROPN
crl-14326	590	13	and	and	CCONJ
crl-14326	590	14	r.	r.	PROPN
crl-14326	590	15	a.	a.	PROPN
crl-14326	590	16	zeller	zeller	PROPN
crl-14326	590	17	,	,	PUNCT
crl-14326	590	18	reliability	reliability	NOUN
crl-14326	590	19	and	and	CCONJ
crl-14326	590	20	validity	validity	NOUN
crl-14326	590	21	assessment	assessment	NOUN
crl-14326	590	22	(	(	PUNCT
crl-14326	590	23	beverly	beverly	PROPN
crl-14326	590	24	hills	hills	PROPN
crl-14326	590	25	,	,	PUNCT
crl-14326	590	26	calif	calif	PROPN
crl-14326	590	27	.	.	PUNCT
crl-14326	590	28	:	:	PUNCT
crl-14326	591	1	sage	sage	NOUN
crl-14326	591	2	publ	publ	NOUN
crl-14326	591	3	.	.	PUNCT
crl-14326	591	4	,	,	PUNCT
crl-14326	591	5	1979	1979	NUM
crl-14326	591	6	)	)	PUNCT
crl-14326	591	7	,	,	PUNCT
crl-14326	591	8	p.43	p.43	NOUN
crl-14326	591	9	-	-	SYM
crl-14326	591	10	46	46	NUM
crl-14326	591	11	.	.	PUNCT
crl-14326	591	12	83	83	NUM
crl-14326	591	13	.	.	PUNCT
crl-14326	592	1	the	the	DET
crl-14326	592	2	value	value	NOUN
crl-14326	592	3	of	of	ADP
crl-14326	592	4	cronbach	cronbach	NOUN
crl-14326	592	5	's	's	PART
crl-14326	592	6	alpha	alpha	NOUN
crl-14326	592	7	reported	report	VERB
crl-14326	592	8	here	here	ADV
crl-14326	592	9	differs	differ	VERB
crl-14326	592	10	slightly	slightly	ADV
crl-14326	592	11	from	from	ADP
crl-14326	592	12	that	that	PRON
crl-14326	592	13	published	publish	VERB
crl-14326	592	14	by	by	ADP
crl-14326	592	15	c.	c.	PROPN
crl-14326	592	16	bunge	bunge	PROPN
crl-14326	592	17	.	.	PUNCT
crl-14326	593	1	bunge	bunge	NOUN
crl-14326	593	2	provides	provide	VERB
crl-14326	593	3	preliminary	preliminary	ADJ
crl-14326	593	4	results	result	NOUN
crl-14326	593	5	based	base	VERB
crl-14326	593	6	on	on	ADP
crl-14326	593	7	a	a	DET
crl-14326	593	8	simplified	simplified	ADJ
crl-14326	593	9	correlation	correlation	NOUN
crl-14326	593	10	matrix	matrix	NOUN
crl-14326	593	11	where	where	SCONJ
crl-14326	593	12	all	all	DET
crl-14326	593	13	statistically	statistically	ADV
crl-14326	593	14	nonsignificant	nonsignificant	ADJ
crl-14326	593	15	correlations	correlation	NOUN
crl-14326	593	16	were	be	AUX
crl-14326	593	17	set	set	VERB
crl-14326	593	18	equal	equal	ADJ
crl-14326	593	19	to	to	ADP
crl-14326	593	20	zero	zero	NUM
crl-14326	593	21	.	.	PUNCT
crl-14326	594	1	the	the	DET
crl-14326	594	2	results	result	NOUN
crl-14326	594	3	here	here	ADV
crl-14326	594	4	are	be	AUX
crl-14326	594	5	based	base	VERB
crl-14326	594	6	on	on	ADP
crl-14326	594	7	the	the	DET
crl-14326	594	8	empirically	empirically	ADV
crl-14326	594	9	334	334	NUM
crl-14326	594	10	college	college	PROPN
crl-14326	594	11	&	&	CCONJ
crl-14326	594	12	research	research	PROPN
crl-14326	594	13	libraries	library	NOUN
crl-14326	594	14	july	july	PROPN
crl-14326	594	15	1987	1987	NUM
crl-14326	594	16	derived	derive	VERB
crl-14326	594	17	correlation	correlation	NOUN
crl-14326	594	18	matrix	matrix	NOUN
crl-14326	594	19	given	give	VERB
crl-14326	594	20	in	in	ADP
crl-14326	594	21	figui	figui	NOUN
crl-14326	594	22	:	:	PUNCT
crl-14326	594	23	e	e	NOUN
crl-14326	594	24	1	1	X
crl-14326	594	25	.	.	PUNCT
crl-14326	595	1	see	see	VERB
crl-14326	595	2	c.	c.	PROPN
crl-14326	595	3	bunge	bunge	PROPN
crl-14326	595	4	,	,	PUNCT
crl-14326	595	5	''	''	PUNCT
crl-14326	595	6	factors	factor	NOUN
crl-14326	595	7	related	relate	VERB
crl-14326	595	8	to	to	PART
crl-14326	595	9	reference	reference	NOUN
crl-14326	595	10	question	question	NOUN
crl-14326	595	11	answering	answer	VERB
crl-14326	595	12	success	success	NOUN
crl-14326	595	13	,	,	PUNCT
crl-14326	595	14	"	"	PUNCT
crl-14326	595	15	rq	rq	X
crl-14326	595	16	24:483	24:483	NUM
crl-14326	595	17	(	(	PUNCT
crl-14326	595	18	summer	summer	NOUN
crl-14326	595	19	1985	1985	NUM
crl-14326	595	20	)	)	PUNCT
crl-14326	595	21	.	.	PUNCT
crl-14326	596	1	84	84	NUM
crl-14326	596	2	.	.	PUNCT
crl-14326	597	1	for	for	ADP
crl-14326	597	2	an	an	DET
crl-14326	597	3	overview	overview	NOUN
crl-14326	597	4	of	of	ADP
crl-14326	597	5	various	various	ADJ
crl-14326	597	6	clustering	clustering	ADJ
crl-14326	597	7	techniques	technique	NOUN
crl-14326	597	8	,	,	PUNCT
crl-14326	597	9	seem	seem	VERB
crl-14326	597	10	.	.	PUNCT
crl-14326	598	1	s.	s.	PROPN
crl-14326	598	2	aldenderfer	aldenderfer	PROPN
crl-14326	598	3	and	and	CCONJ
crl-14326	598	4	r.	r.	PROPN
crl-14326	598	5	k.	k.	PROPN
crl-14326	598	6	blashfield	blashfield	PROPN
crl-14326	598	7	,	,	PUNCT
crl-14326	598	8	cluster	cluster	NOUN
crl-14326	598	9	analysis	analysis	NOUN
crl-14326	598	10	(	(	PUNCT
crl-14326	598	11	beverly	beverly	NOUN
crl-14326	598	12	hills	hills	PROPN
crl-14326	598	13	,	,	PUNCT
crl-14326	598	14	calif	calif	PROPN
crl-14326	598	15	.	.	PUNCT
crl-14326	598	16	:	:	PUNCT
crl-14326	599	1	sage	sage	NOUN
crl-14326	599	2	publ	publ	NOUN
crl-14326	599	3	.	.	PUNCT
crl-14326	599	4	,	,	PUNCT
crl-14326	599	5	1984	1984	NUM
crl-14326	599	6	)	)	PUNCT
crl-14326	599	7	.	.	PUNCT
crl-14326	600	1	85	85	NUM
crl-14326	600	2	.	.	X
crl-14326	600	3	sasinstitute	sasinstitute	PROPN
crl-14326	600	4	,	,	PUNCT
crl-14326	600	5	sas	sa	VERB
crl-14326	600	6	user	user	PROPN
crl-14326	600	7	's	's	PART
crl-14326	600	8	guide	guide	NOUN
crl-14326	600	9	:	:	PUNCT
crl-14326	600	10	statistics	statistic	NOUN
crl-14326	600	11	,	,	PUNCT
crl-14326	600	12	1982ed	1982ed	NOUN
crl-14326	600	13	.	.	PUNCT
crl-14326	601	1	(	(	PUNCT
crl-14326	601	2	cary	cary	PROPN
crl-14326	601	3	,	,	PUNCT
crl-14326	601	4	n.c	n.c	PROPN
crl-14326	601	5	.	.	PROPN
crl-14326	601	6	:	:	PUNCT
crl-14326	601	7	sasinstitute	sasinstitute	NOUN
crl-14326	601	8	,	,	PUNCT
crl-14326	601	9	1982	1982	NUM
crl-14326	601	10	)	)	PUNCT
crl-14326	601	11	,	,	PUNCT
crl-14326	601	12	p.461	p.461	X
crl-14326	601	13	-	-	X
crl-14326	601	14	62	62	NUM
crl-14326	601	15	.	.	PUNCT
crl-14326	602	1	an	an	DET
crl-14326	602	2	n	n	NOUN
crl-14326	602	3	of	of	ADP
crl-14326	602	4	448	448	NUM
crl-14326	602	5	forms	form	NOUN
crl-14326	602	6	representing	represent	VERB
crl-14326	602	7	all	all	DET
crl-14326	602	8	forms	form	NOUN
crl-14326	602	9	that	that	PRON
crl-14326	602	10	were	be	AUX
crl-14326	602	11	completely	completely	ADV
crl-14326	602	12	filled	fill	VERB
crl-14326	602	13	out	out	ADP
crl-14326	602	14	for	for	ADP
crl-14326	602	15	all	all	DET
crl-14326	602	16	variables	variable	NOUN
crl-14326	602	17	was	be	AUX
crl-14326	602	18	used	use	VERB
crl-14326	602	19	in	in	ADP
crl-14326	602	20	this	this	DET
crl-14326	602	21	analysis	analysis	NOUN
crl-14326	602	22	.	.	PUNCT
crl-14326	603	1	86	86	NUM
crl-14326	603	2	.	.	PUNCT
crl-14326	603	3	carmines	carmine	NOUN
crl-14326	603	4	and	and	CCONJ
crl-14326	603	5	zeller	zeller	NOUN
crl-14326	603	6	,	,	PUNCT
crl-14326	603	7	reliability	reliability	NOUN
crl-14326	603	8	and	and	CCONJ
crl-14326	603	9	validity	validity	NOUN
crl-14326	603	10	,	,	PUNCT
crl-14326	603	11	p.60	p.60	PROPN
crl-14326	603	12	-	-	NOUN
crl-14326	603	13	61	61	NUM
crl-14326	603	14	.	.	PUNCT
crl-14326	603	15	87	87	NUM
crl-14326	603	16	.	.	PUNCT
crl-14326	604	1	marcia	marcia	PROPN
crl-14326	604	2	j.	j.	PROPN
crl-14326	604	3	myers	myers	PROPN
crl-14326	604	4	and	and	CCONJ
crl-14326	604	5	jassim	jassim	PROPN
crl-14326	604	6	m.	m.	PROPN
crl-14326	604	7	jirgees	jirgees	PROPN
crl-14326	604	8	,	,	PUNCT
crl-14326	604	9	the	the	DET
crl-14326	604	10	accuracy	accuracy	NOUN
crl-14326	604	11	of	of	ADP
crl-14326	604	12	telephone	telephone	NOUN
crl-14326	604	13	reference	reference	NOUN
crl-14326	604	14	/	/	SYM
crl-14326	604	15	infonnation	infonnation	NOUN
crl-14326	604	16	seroices	seroice	NOUN
crl-14326	604	17	in	in	ADP
crl-14326	604	18	academic	academic	ADJ
crl-14326	604	19	libraries	library	NOUN
crl-14326	604	20	(	(	PUNCT
crl-14326	604	21	metuchen	metuchen	PROPN
crl-14326	604	22	,	,	PUNCT
crl-14326	604	23	n.j	n.j	PROPN
crl-14326	604	24	.	.	PROPN
crl-14326	604	25	:	:	PUNCT
crl-14326	604	26	scarecrow	scarecrow	NOUN
crl-14326	604	27	,	,	PUNCT
crl-14326	604	28	1983	1983	NUM
crl-14326	604	29	)	)	PUNCT
crl-14326	604	30	,	,	PUNCT
crl-14326	604	31	p.60	p.60	PROPN
crl-14326	604	32	.	.	PROPN
crl-14326	604	33	88	88	NUM
crl-14326	604	34	.	.	PUNCT
crl-14326	605	1	myers	myer	NOUN
crl-14326	605	2	and	and	CCONJ
crl-14326	605	3	jirgess	jirgess	NOUN
crl-14326	605	4	,	,	PUNCT
crl-14326	605	5	p.240	p.240	NOUN
crl-14326	605	6	.	.	PUNCT
crl-14326	605	7	89	89	NUM
crl-14326	605	8	.	.	PUNCT
crl-14326	606	1	strong	strong	ADJ
crl-14326	606	2	,	,	PUNCT
crl-14326	606	3	"	"	PUNCT
crl-14326	606	4	evaluating	evaluate	VERB
crl-14326	606	5	the	the	DET
crl-14326	606	6	reference	reference	NOUN
crl-14326	606	7	product	product	NOUN
crl-14326	606	8	,	,	PUNCT
crl-14326	606	9	"	"	PUNCT
crl-14326	606	10	p.370	p.370	ADV
crl-14326	606	11	;	;	PUNCT
crl-14326	606	12	howell	howell	PROPN
crl-14326	606	13	and	and	CCONJ
crl-14326	606	14	others	other	NOUN
crl-14326	606	15	,	,	PUNCT
crl-14326	606	16	"	"	PUNCT
crl-14326	606	17	fleeting	fleeting	ADJ
crl-14326	606	18	encounters	encounter	NOUN
crl-14326	606	19	,	,	PUNCT
crl-14326	606	20	"	"	PUNCT
crl-14326	606	21	p.127	p.127	X
crl-14326	606	22	.	.	PUNCT
crl-14326	607	1	appendix	appendix	VERB
crl-14326	607	2	a	a	DET
crl-14326	607	3	:	:	PUNCT
crl-14326	607	4	reference	reference	NOUN
crl-14326	607	5	transaction	transaction	NOUN
crl-14326	607	6	assessment	assessment	NOUN
crl-14326	607	7	instrument	instrument	NOUN
crl-14326	607	8	qsophomol'e	qsophomol'e	ADP
crl-14326	607	9	0junior	0junior	NUM
crl-14326	607	10	osentor	osentor	NOUN
crl-14326	607	11	the	the	DET
crl-14326	607	12	reference	reference	NOUN
crl-14326	607	13	department	department	NOUN
crl-14326	607	14	is	be	AUX
crl-14326	607	15	doing	do	VERB
crl-14326	607	16	e	e	NOUN
crl-14326	607	17	survey	survey	NOUN
crl-14326	607	18	of	of	ADP
crl-14326	607	19	reference	reference	NOUN
crl-14326	607	20	use	use	NOUN
crl-14326	607	21	and	and	CCONJ
crl-14326	607	22	would	would	AUX
crl-14326	607	23	appreciate	appreciate	VERB
crl-14326	607	24	it	it	PRON
crl-14326	607	25	if	if	SCONJ
crl-14326	607	26	you	you	PRON
crl-14326	607	27	would	would	AUX
crl-14326	607	28	mark	mark	VERB
crl-14326	607	29	the	the	DET
crl-14326	607	30	following	follow	VERB
crl-14326	607	31	brief	brief	ADJ
crl-14326	607	32	checksheet	checksheet	NOUN
crl-14326	607	33	.	.	PUNCT
crl-14326	608	1	thank	thank	VERB
crl-14326	608	2	you	you	PRON
crl-14326	608	3	!	!	PUNCT
crl-14326	609	1	(	(	PUNCT
crl-14326	609	2	deposit	deposit	PROPN
crl-14326	609	3	checksheet	checksheet	PROPN
crl-14326	609	4	unfolded	unfold	VERB
crl-14326	609	5	in	in	ADP
crl-14326	609	6	container	container	NOUN
crl-14326	609	7	on	on	ADP
crl-14326	609	8	leaving	leave	VERB
crl-14326	609	9	this	this	DET
crl-14326	609	10	area	area	NOUN
crl-14326	609	11	or	or	CCONJ
crl-14326	609	12	on	on	ADP
crl-14326	609	13	leaving	leave	VERB
crl-14326	609	14	the	the	DET
crl-14326	609	15	library	library	NOUN
crl-14326	609	16	.	.	PUNCT
crl-14326	609	17	)	)	PUNCT
crl-14326	610	1	thanks	thank	NOUN
crl-14326	610	2	again	again	ADV
crl-14326	610	3	for	for	ADP
crl-14326	610	4	your	your	PRON
crl-14326	610	5	help	help	NOUN
crl-14326	610	6	!	!	PUNCT
crl-14326	611	1	1	1	NUM
crl-14326	611	2	1	1	NUM
crl-14326	611	3	.	.	PUNCT
crl-14326	612	1	did	do	AUX
crl-14326	612	2	you	you	PRON
crl-14326	612	3	locoto	locoto	VERB
crl-14326	612	4	what	what	PRON
crl-14326	612	5	you	you	PRON
crl-14326	612	6	asked	ask	VERB
crl-14326	612	7	about	about	ADP
crl-14326	612	8	at	at	ADP
crl-14326	612	9	the	the	DET
crl-14326	612	10	reference	reference	NOUN
crl-14326	612	11	desk	desk	NOUN
crl-14326	612	12	1	1	NUM
crl-14326	612	13	0	0	NUM
crl-14326	612	14	ves	f	NOUN
crl-14326	612	15	,	,	PUNCT
crl-14326	612	16	w	w	PROPN
crl-14326	612	17	tth	tth	PROPN
crl-14326	612	18	0	0	NUM
crl-14326	612	19	v	v	NOUN
crl-14326	612	20	...	...	PUNCT
crl-14326	612	21	notwhetletkltd	notwhetletkltd	PROPN
crl-14326	612	22	tor	tor	NOUN
crl-14326	612	23	,	,	PUNCT
crl-14326	612	24	butot	butot	NOUN
crl-14326	612	25	h	h	NOUN
crl-14326	612	26	tnformation	tnformation	NOUN
crl-14326	612	27	ormatertaltthetwtllbe	ormatertaltthetwtllbe	NOUN
crl-14326	612	28	helpful	helpful	ADJ
crl-14326	612	29	0	0	NUM
crl-14326	612	30	ve1	ve1	NOUN
crl-14326	612	31	,	,	PUNCT
crl-14326	612	32	bul	bul	PROPN
crl-14326	612	33	:	:	PUNCT
crl-14326	612	34	~~.~~·lly	~~.~~·lly	ADV
crl-14326	612	35	i	i	PRON
crl-14326	612	36	2	2	NUM
crl-14326	612	37	.	.	PUNCT
crl-14326	613	1	if	if	SCONJ
crl-14326	613	2	yes	yes	ADV
crl-14326	613	3	.	.	PUNCT
crl-14326	614	1	how	how	SCONJ
crl-14326	614	2	did	do	AUX
crl-14326	614	3	you	you	PRON
crl-14326	614	4	f	f	PROPN
crl-14326	614	5	ind	ind	VERB
crl-14326	614	6	the	the	DET
crl-14326	614	7	a	a	DET
crl-14326	614	8	-librarian	-librarian	NOUN
crl-14326	614	9	found	find	VERB
crl-14326	614	10	or	or	CCONJ
crl-14326	614	11	q~~~	q~~~	VERB
crl-14326	614	12	~~~:sinformatlon	~~~:sinformatlon	NOUN
crl-14326	614	13	or	or	CCONJ
crl-14326	614	14	materlals1	materlals1	ADJ
crl-14326	614	15	helped	help	VERB
crl-14326	614	16	fi	fi	NOUN
crl-14326	614	17	nd	nd	NOUN
crl-14326	614	18	on	on	ADP
crl-14326	614	19	my	my	PRON
crl-14326	614	20	own	own	ADJ
crl-14326	614	21	qdtdn	qdtdn	NOUN
crl-14326	614	22	'	'	PART
crl-14326	614	23	tfotlowsugg	tfotlowsugg	NOUN
crl-14326	614	24	...	...	PUNCT
crl-14326	615	1	t	t	PROPN
crl-14326	615	2	ions	ion	NOUN
crl-14326	615	3	but	but	CCONJ
crl-14326	615	4	found	find	VERB
crl-14326	615	5	on	on	ADP
crl-14326	615	6	my	my	PRON
crl-14326	615	7	own	own	ADJ
crl-14326	615	8	!	!	PUNCT
crl-14326	615	9	0	0	PUNCT
crl-14326	616	1	~:•c	~:•c	ADV
crl-14326	616	2	:	:	PUNCT
crl-14326	616	3	c:::~~	c:::~~	PROPN
crl-14326	616	4	·	·	PUNCT
crl-14326	616	5	.:~~."~,or	.:~~."~,or	PROPN
crl-14326	617	1	i	i	PRON
crl-14326	617	2	3	3	NUM
crl-14326	617	3	.	.	PUNCT
crl-14326	617	4	were	be	AUX
crl-14326	617	5	you	you	PRON
crl-14326	617	6	satisfied	satisfied	ADJ
crl-14326	617	7	with	with	ADP
crl-14326	617	8	the	the	DET
crl-14326	617	9	information	information	NOUN
crl-14326	617	10	or	or	CCONJ
crl-14326	617	11	materials	material	NOUN
crl-14326	617	12	found	find	VERB
crl-14326	617	13	or	or	CCONJ
crl-14326	617	14	suggested	suggest	VERB
crl-14326	617	15	?	?	PUNCT
crl-14326	617	16	q	q	PUNCT
crl-14326	618	1	~:;;;r	~:;;;r	NOUN
crl-14326	618	2	:	:	PUNCT
crl-14326	618	3	:	:	PUNCT
crl-14326	618	4	~':e~',ioo	~':e~',ioo	PUNCT
crl-14326	618	5	or	or	CCONJ
crl-14326	618	6	qaiumni	qaiumni	X
crl-14326	618	7	1	1	NUM
crl-14326	618	8	4	4	NUM
crl-14326	618	9	.	.	PUNCT
crl-14326	619	1	if~	if~	PROPN
crl-14326	619	2	or~	or~	PROPN
crl-14326	619	3	ntlsfied	ntlsfie	VERB
crl-14326	619	4	,	,	PUNCT
crl-14326	619	5	why7	why7	PROPN
crl-14326	619	6	mark	mark	VERB
crl-14326	619	7	all	all	PRON
crl-14326	619	8	that	that	PRON
crl-14326	619	9	apply	apply	VERB
crl-14326	619	10	.	.	PUNCT
crl-14326	620	1	0	0	PUNCT
crl-14326	620	2	found	find	VERB
crl-14326	620	3	noth1ng	noth1ng	PROPN
crl-14326	620	4	0	0	NUM
crl-14326	620	5	too	too	ADV
crl-14326	620	6	much	much	ADJ
crl-14326	620	7	0	0	NUM
crl-14326	620	8	want	want	VERB
crl-14326	620	9	different	different	ADJ
crl-14326	620	10	vl	vl	PROPN
crl-14326	620	11	ewpomt	ewpomt	NOUN
crl-14326	620	12	0	0	NUM
crl-14326	620	13	not	not	PART
crl-14326	620	14	enough	enough	ADJ
crl-14326	620	15	0	0	NUM
crl-14326	620	16	need	need	VERB
crl-14326	620	17	more	more	ADJ
crl-14326	620	18	m	m	NOUN
crl-14326	620	19	·	·	PUNCT
crl-14326	620	20	depth	depth	NOUN
crl-14326	620	21	0	0	NUM
crl-14326	620	22	couldn	couldn	VERB
crl-14326	620	23	'	'	PUNCT
crl-14326	620	24	t	t	NOUN
crl-14326	620	25	find	find	VERB
crl-14326	620	26	information	information	NOUN
crl-14326	620	27	m	m	PROPN
crl-14326	620	28	source	source	NOUN
crl-14326	620	29	q	q	PROPN
crl-14326	620	30	need	need	VERB
crl-14326	620	31	more	more	ADJ
crl-14326	620	32	s1mpl	s1mpl	NOUN
crl-14326	620	33	e	e	X
crl-14326	620	34	0	0	NUM
crl-14326	620	35	not	not	PART
crl-14326	620	36	rei	rei	PROPN
crl-14326	620	37	event	event	NOUN
crl-14326	620	38	enough	enough	ADV
crl-14326	620	39	0	0	NUM
crl-14326	620	40	not	not	PART
crl-14326	620	41	sure	sure	ADJ
crl-14326	620	42	11	11	NUM
crl-14326	620	43	1nlormat1on	1nlormat1on	NUM
crl-14326	620	44	qiyiin	qiyiin	NOUN
crl-14326	620	45	me	i	PRON
crl-14326	620	46	is	be	AUX
crl-14326	620	47	co	co	VERB
crl-14326	620	48	rrect	rrect	PROPN
crl-14326	620	49	0facuhy	0facuhy	X
crl-14326	620	50	ostoh	ostoh	NOUN
crl-14326	620	51	~mponant	~mponant	SYM
crl-14326	620	52	1mportant	1mportant	NUM
crl-14326	620	53	0	0	NUM
crl-14326	620	54	0	0	NUM
crl-14326	620	55	0noteftiliatad	0noteftiliatad	PROPN
crl-14326	620	56	w	w	PROPN
crl-14326	620	57	tth	tth	PROPN
crl-14326	620	58	untv	untv	PROPN
crl-14326	620	59	major	major	ADJ
crl-14326	620	60	or	or	CCONJ
crl-14326	620	61	teaching	teaching	NOUN
crl-14326	620	62	/	/	SYM
crl-14326	620	63	0	0	NUM
crl-14326	620	64	artr~~tpu?.f.t	artr~~tpu?.f.t	ADJ
crl-14326	620	65	:	:	PUNCT
crl-14326	620	66	u	u	NOUN
crl-14326	620	67	?	?	PUNCT
crl-14326	620	68	.	.	PUNCT
crl-14326	620	69	:	:	PUNCT
crl-14326	620	70	!	!	PUNCT
crl-14326	620	71	"	"	PUNCT
crl-14326	621	1	6	6	NUM
crl-14326	621	2	.	.	PUNCT
crl-14326	621	3	was	be	AUX
crl-14326	621	4	the	the	DET
crl-14326	621	5	librarian	librarian	ADJ
crl-14326	621	6	busy	busy	ADJ
crl-14326	621	7	(	(	PUNCT
crl-14326	621	8	e.g	e.g	PROPN
crl-14326	621	9	.•	.•	PROPN
crl-14326	621	10	phone	phone	NOUN
crl-14326	621	11	ringing	ringing	NOUN
crl-14326	621	12	,	,	PUNCT
crl-14326	621	13	others	other	NOUN
crl-14326	621	14	waiting	wait	VERB
crl-14326	621	15	)	)	PUNCT
crl-14326	621	16	?	?	PUNCT
crl-14326	621	17	0	0	PUNCT
crl-14326	622	1	panly	panly	ADV
crl-14326	622	2	0	0	NUM
crl-14326	622	3	-0	-0	PUNCT
crl-14326	622	4	--0low	--0low	ADP
crl-14326	622	5	qeustness/	qeustness/	NUM
crl-14326	622	6	manegement	manegement	NOUN
crl-14326	622	7	oothersocia	oothersocia	PROPN
crl-14326	622	8	isel	isel	VERB
crl-14326	622	9	0mechc.ne	0mechc.ne	PROPN
crl-14326	622	10	/	/	SYM
crl-14326	622	11	h	h	NOUN
crl-14326	622	12	..	..	PUNCT
crl-14326	623	1	ith	ith	NOUN
crl-14326	623	2	c	c	PROPN
crl-14326	624	1	agnc./b	agnc./b	PROPN
crl-14326	624	2	iolog.al	iolog.al	PUNCT
crl-14326	624	3	sci	sci	PROPN
crl-14326	624	4	0technology/	0technology/	NUM
crl-14326	624	5	engtneertng	engtneertng	PROPN
crl-14326	624	6	olnterdtsct	olnterdtsct	ADP
crl-14326	624	7	phnary	phnary	PROPN
crl-14326	624	8	/	/	SYM
crl-14326	624	9	other	other	ADJ
crl-14326	624	10	7	7	NUM
crl-14326	624	11	.	.	PUNCT
crl-14326	625	1	old	old	ADJ
crl-14326	625	2	the	the	DET
crl-14326	625	3	librarian	librarian	PROPN
crl-14326	625	4	understand	understand	VERB
crl-14326	625	5	what	what	PRON
crl-14326	625	6	you	you	PRON
crl-14326	625	7	wanted	want	VERB
crl-14326	625	8	?	?	PUNCT
crl-14326	625	9	8	8	NUM
crl-14326	625	10	.	.	PUNCT
crl-14326	626	1	did	do	AUX
crl-14326	626	2	you	you	PRON
crl-14326	626	3	gat	gat	VERB
crl-14326	626	4	enough	enough	ADJ
crl-14326	626	5	help	help	NOUN
crl-14326	626	6	and	and	CCONJ
crl-14326	626	7	explanation	explanation	VERB
crl-14326	626	8	?	?	PUNCT
crl-14326	627	1	9	9	X
crl-14326	627	2	.	.	X
crl-14326	627	3	ware	ware	VERB
crl-14326	627	4	the	the	DET
crl-14326	627	5	explanations	explanation	NOUN
crl-14326	627	6	clear	clear	ADJ
crl-14326	627	7	?	?	PUNCT
crl-14326	628	1	10	10	NUM
crl-14326	628	2	.	.	PUNCT
crl-14326	629	1	did	do	AUX
crl-14326	629	2	the	the	DET
crl-14326	629	3	librarian	librarian	PROPN
crl-14326	629	4	appear	appear	VERB
crl-14326	629	5	knowledgeable	knowledgeable	ADJ
crl-14326	629	6	about	about	ADP
crl-14326	629	7	your	your	PRON
crl-14326	629	8	question	question	NOUN
crl-14326	629	9	?	?	PUNCT
crl-14326	630	1	11	11	NUM
crl-14326	630	2	.	.	PUNCT
crl-14326	630	3	was	be	AUX
crl-14326	630	4	the	the	DET
crl-14326	630	5	service	service	NOUN
crl-14326	630	6	you	you	PRON
crl-14326	630	7	recei	recei	NOUN
crl-14326	630	8	ved	ve	VERB
crl-14326	630	9	courteous	courteous	ADJ
crl-14326	630	10	and	and	CCONJ
crl-14326	630	11	considerate	considerate	VERB
crl-14326	630	12	?	?	PUNCT
crl-14326	631	1	12	12	NUM
crl-14326	631	2	.	.	PUNCT
crl-14326	632	1	did	do	AUX
crl-14326	632	2	the	the	DET
crl-14326	632	3	librarian	librarian	PROPN
crl-14326	632	4	gi	gi	INTJ
crl-14326	632	5	ve	ve	VERB
crl-14326	632	6	you	you	PRON
crl-14326	632	7	enough	enough	ADJ
crl-14326	632	8	time	time	NOUN
crl-14326	632	9	?	?	PUNCT
crl-14326	633	1	13	13	NUM
crl-14326	633	2	.	.	PUNCT
crl-14326	634	1	did	do	AUX
crl-14326	634	2	you	you	PRON
crl-14326	634	3	learn	learn	VERB
crl-14326	634	4	something	something	PRON
crl-14326	634	5	about	about	ADP
crl-14326	634	6	reference	reference	NOUN
crl-14326	634	7	sources	source	NOUN
crl-14326	634	8	or	or	CCONJ
crl-14326	634	9	use	use	NOUN
crl-14326	634	10	of	of	ADP
crl-14326	634	11	the	the	DET
crl-14326	634	12	library	library	NOUN
crl-14326	634	13	as	as	ADP
crl-14326	634	14	a	a	DET
crl-14326	634	15	result	result	NOUN
crl-14326	634	16	of	of	ADP
crl-14326	634	17	consulting	consult	VERB
crl-14326	634	18	the	the	DET
crl-14326	634	19	reference	reference	NOUN
crl-14326	634	20	librarian	librarian	NOUN
crl-14326	634	21	?	?	PUNCT
crl-14326	635	1	14	14	NUM
crl-14326	635	2	.	.	PUNCT
crl-14326	636	1	did	do	AUX
crl-14326	636	2	you	you	PRON
crl-14326	636	3	become	become	VERB
crl-14326	636	4	acquainted	acquainted	ADJ
crl-14326	636	5	with	with	ADP
crl-14326	636	6	a	a	DET
crl-14326	636	7	ny	ny	PROPN
crl-14326	636	8	reference	reference	NOUN
crl-14326	636	9	sources	source	NOUN
crl-14326	636	10	you	you	PRON
crl-14326	636	11	hadn	hadn	VERB
crl-14326	636	12	'	'	PUNCT
crl-14326	636	13	t	t	NOUN
crl-14326	636	14	previously	previously	ADV
crl-14326	636	15	known	know	VERB
crl-14326	636	16	about	about	ADP
crl-14326	636	17	,	,	PUNCT
crl-14326	636	18	••	••	NOUN
crl-14326	636	19	a	a	DET
crl-14326	636	20	result	result	NOUN
crl-14326	636	21	of	of	ADP
crl-14326	636	22	consulting	consult	VERB
crl-14326	636	23	the	the	DET
crl-14326	636	24	reference	reference	NOUN
crl-14326	636	25	librarian	librarian	NOUN
crl-14326	636	26	?	?	PUNCT
crl-14326	637	1	no	no	INTJ
crl-14326	637	2	.	.	PUNCT
crl-14326	638	1	none	none	NOUN
crl-14326	638	2	0	0	NUM
crl-14326	639	1	taoo•oo••oo••oooooo	taoo•oo••oo••oooooo	PROPN
crl-14326	639	2	3272	3272	NUM
crl-14326	639	3	i	i	NOUN
crl-14326	639	4	~use	~use	NOUN
crl-14326	639	5	om.y	om.y	X
crl-14326	639	6	ma1t1	ma1t1	PROPN
crl-14326	640	1	no	no	DET
crl-14326	640	2	marks	mark	NOUN
crl-14326	640	3	in	in	ADP
crl-14326	640	4	thts	tht	NOUN
crl-14326	640	5	ama	ama	PROPN
crl-14326	640	6	q	q	PROPN
crl-14326	640	7	0	0	NUM
crl-14326	640	8	0	0	NUM
crl-14326	640	9	0	0	NUM
crl-14326	640	10	0	0	NUM
crl-14326	640	11	0	0	NUM
crl-14326	640	12	-0	-0	SYM
crl-14326	640	13	0	0	NUM
crl-14326	640	14	0	0	NUM
crl-14326	640	15	9	9	NUM
crl-14326	640	16	0	0	NUM
crl-14326	640	17	0	0	NUM
crl-14326	640	18	:	:	PUNCT
crl-14326	640	19	-0	-0	SYM
crl-14326	640	20	0	0	SYM
crl-14326	640	21	0	0	NUM
crl-14326	640	22	9	9	NUM
crl-14326	640	23	0	0	NUM
crl-14326	640	24	0	0	NUM
crl-14326	640	25	:	:	PUNCT
crl-14326	640	26	-q	-q	X
crl-14326	640	27	0	0	NUM
crl-14326	640	28	0	0	NUM
crl-14326	640	29	---	---	PUNCT
crl-14326	640	30	:	:	PUNCT
crl-14326	640	31	:	:	PUNCT
crl-14326	640	32	®	®	NOUN
crl-14326	640	33	e	e	NOUN
crl-14326	640	34	®	®	NOUN
crl-14326	640	35	®	®	NOUN
crl-14326	640	36	0<!><!><d:=	0<!><!><d:=	NOUN
crl-14326	640	37	:	:	PUNCT
crl-14326	640	38	®	®	NOUN
crl-14326	640	39	0	0	NUM
crl-14326	640	40	®	®	PROPN
crl-14326	640	41	®	®	PROPN
crl-14326	640	42	0	0	NUM
crl-14326	640	43	®	®	PROPN
crl-14326	640	44	®	®	NOUN
crl-14326	640	45	<	<	NOUN
crl-14326	640	46	!	!	PUNCT
crl-14326	640	47	>	>	SYM
crl-14326	640	48	®	®	PROPN
crl-14326	640	49	®	®	PROPN
crl-14326	640	50	0	0	NUM
crl-14326	640	51	®	®	PROPN
crl-14326	640	52	®	®	PROPN
crl-14326	640	53	0	0	NUM
crl-14326	640	54	®	®	PROPN
crl-14326	640	55	®	®	PROPN
crl-14326	640	56	<!>	<!>	PROPN
crl-14326	640	57	®	®	PROPN
crl-14326	640	58	•	•	PROPN
crl-14326	640	59	j	j	PROPN
crl-14326	640	60	development	development	NOUN
crl-14326	640	61	and	and	CCONJ
crl-14326	640	62	testing	testing	NOUN
crl-14326	640	63	335	335	NUM
crl-14326	640	64	appendix	appendix	NOUN
crl-14326	640	65	a.	a.	NOUN
crl-14326	640	66	continued	continue	VERB
crl-14326	640	67	•	•	NOUN
crl-14326	640	68	1	1	NUM
crl-14326	640	69	.	.	PUNCT
crl-14326	641	1	type	type	NOUN
crl-14326	641	2	of	of	ADP
crl-14326	641	3	question	question	NOUN
crl-14326	641	4	select	select	ADJ
crl-14326	641	5	2!!!y	2!!!y	NUM
crl-14326	641	6	one	one	NUM
crl-14326	641	7	category	category	NOUN
crl-14326	641	8	in	in	ADP
crl-14326	641	9	a	a	DET
crl-14326	641	10	-0	-0	PUNCT
crl-14326	641	11	below	below	ADP
crl-14326	641	12	that	that	DET
crl-14326	641	13	l	l	NOUN
crl-14326	642	1	iq	iq	NOUN
crl-14326	642	2	mar	mar	PROPN
crl-14326	642	3	k	k	PROPN
crl-14326	643	1	if	if	SCONJ
crl-14326	643	2	pho	pho	X
crl-14326	643	3	ne	ne	NOUN
crl-14326	643	4	beat	beat	NOUN
crl-14326	643	5	fits	fit	VERB
crl-14326	643	6	type	type	NOUN
crl-14326	643	7	of	of	ADP
crl-14326	643	8	answer	answer	NOUN
crl-14326	643	9	wanted	want	VERB
crl-14326	643	10	.	.	PUNCT
crl-14326	644	1	:	:	PUNCT
crl-14326	644	2	ao~~:~~~~,t!:'~~~~	ao~~:~~~~,t!:'~~~~	NOUN
crl-14326	644	3	:	:	PUNCT
crl-14326	644	4	c	c	X
crl-14326	644	5	~	~	X
crl-14326	644	6	h0~~!!,~::,teo	h0~~!!,~::,teo	X
crl-14326	644	7	q	q	NOUN
crl-14326	644	8	lt	lt	PRON
crl-14326	644	9	bferien	bferien	PROPN
crl-14326	644	10	q	q	PROPN
crl-14326	644	11	ubrery	ubrery	NOUN
crl-14326	644	12	ass•stln	ass•stln	PROPN
crl-14326	644	13	t	t	PROPN
crl-14326	644	14	q	q	PUNCT
crl-14326	644	15	otherassistent	otherassistent	ADJ
crl-14326	644	16	0	0	NUM
crl-14326	644	17	2	2	NUM
crl-14326	644	18	~':~'!~~	~':~'!~~	PUNCT
crl-14326	644	19	;	;	PUNCT
crl-14326	644	20	tem	tem	PROPN
crl-14326	644	21	in	in	ADP
crl-14326	644	22	larger	large	ADJ
crl-14326	644	23	publica	publica	NOUN
crl-14326	644	24	tion(~	tion(~	ADP
crl-14326	644	25	er1tc	er1tc	PROPN
crl-14326	644	26	ie	ie	X
crl-14326	644	27	,	,	PUNCT
crl-14326	644	28	speech	speech	NOUN
crl-14326	644	29	,	,	PUNCT
crl-14326	644	30	quote	quote	INTJ
crl-14326	644	31	,	,	PUNCT
crl-14326	644	32	po	po	INTJ
crl-14326	644	33	em	em	PRON
crl-14326	644	34	,	,	PUNCT
crl-14326	644	35	:	:	PUNCT
crl-14326	644	36	q	q	NOUN
crl-14326	644	37	3	3	X
crl-14326	644	38	.	.	X
crl-14326	645	1	anything	anything	PRON
crl-14326	645	2	(	(	PUNCT
crl-14326	645	3	or	or	CCONJ
crl-14326	645	4	ceftetn	ceftetn	VERB
crl-14326	645	5	typ	typ	X
crl-14326	645	6	e	e	NOUN
crl-14326	645	7	of	of	ADP
crl-14326	645	8	thi	thi	PROPN
crl-14326	645	9	ng	ng	PROPN
crl-14326	645	10	)	)	PUNCT
crl-14326	645	11	~nicule	~nicule	SYM
crl-14326	645	12	r	r	NOUN
crl-14326	645	13	1ut	1ut	ADJ
crl-14326	645	14	hor	hor	PROPN
crl-14326	645	15	jot	jot	PROPN
crl-14326	645	16	down	down	ADP
crl-14326	645	17	question	question	NOUN
crl-14326	645	18	:	:	PUNCT
crl-14326	645	19	10	10	NUM
crl-14326	645	20	b	b	NOUN
crl-14326	645	21	!	!	PUNCT
crl-14326	646	1	~~~	~~~	X
crl-14326	646	2	:	:	PUNCT
crl-14326	646	3	~n~~=!:v:~:!:i~~~~~	~n~~=!:v:~:!:i~~~~~	NUM
crl-14326	646	4	:	:	PUNCT
crl-14326	646	5	!	!	PUNCT
crl-14326	647	1	.:~0o~·~~:t~!~:,~~~ii~~:;;,~:~~:~:.h!c:':1~~"~~~:~~~:~.~-!::.~::~~	.:~0o~·~~:t~!~:,~~~ii~~:;;,~:~~:~:.h!c:':1~~"~~~:~~~:~.~-!::.~::~~	PROPN
crl-14326	648	1	ot	ot	INTJ
crl-14326	648	2	•	•	ADV
crl-14326	648	3	few	few	ADJ
crl-14326	648	4	:	:	PUNCT
crl-14326	648	5	b	b	PROPN
crl-14326	649	1	c	c	PROPN
crl-14326	649	2	general	general	ADJ
crl-14326	649	3	expl	expl	NOUN
crl-14326	649	4	.	.	PUNCT
crl-14326	649	5	of	of	ADP
crl-14326	649	6	catalog	catalog	NOUN
crl-14326	649	7	,	,	PUNCT
crl-14326	649	8	libr	libr	PROPN
crl-14326	649	9	.	.	PUNCT
crl-14326	649	10	,	,	PUNCT
crl-14326	649	11	or	or	CCONJ
crl-14326	649	12	printed	print	VERB
crl-14326	649	13	ref	ref	NOUN
crl-14326	649	14	.	.	PUNCT
crl-14326	650	1	source	source	NOUN
crl-14326	650	2	wanted	want	VERB
crl-14326	650	3	(	(	PUNCT
crl-14326	650	4	iijithor	iijithor	NOUN
crl-14326	650	5	thon	thon	PROPN
crl-14326	650	6	short	short	PROPN
crl-14326	650	7	onswor	onswor	PROPN
crl-14326	650	8	)	)	PUNCT
crl-14326	650	9	:	:	PUNCT
crl-14326	650	10	\~~~'~	\~~~'~	NOUN
crl-14326	650	11	:	:	PUNCT
crl-14326	650	12	:	:	PUNCT
crl-14326	650	13	:	:	PUNCT
crl-14326	650	14	;	;	PUNCT
crl-14326	650	15	:	:	PUNCT
crl-14326	650	16	~	~	PUNCT
crl-14326	650	17	~~~	~~~	PUNCT
crl-14326	650	18	g	g	NOUN
crl-14326	650	19	:	:	PUNCT
crl-14326	650	20	~	~	PUNCT
crl-14326	650	21	:	:	PUNCT
crl-14326	650	22	:	:	PUNCT
crl-14326	650	23	:	:	PUNCT
crl-14326	650	24	:	:	PUNCT
crl-14326	650	25	:	:	PUNCT
crl-14326	650	26	,	,	PUNCT
crl-14326	650	27	:	:	PUNCT
crl-14326	650	28	;	;	PUNCT
crl-14326	650	29	:	:	PUNCT
crl-14326	650	30	:	:	PUNCT
crl-14326	650	31	.~~	.~~	PROPN
crl-14326	650	32	;	;	PUNCT
crl-14326	650	33	,	,	PUNCT
crl-14326	650	34	:	:	PUNCT
crl-14326	650	35	·	·	PUNCT
crl-14326	650	36	;	;	PUNCT
crl-14326	650	37	~~	~~	NUM
crl-14326	650	38	:	:	PUNCT
crl-14326	650	39	~·~;,::~	~·~;,::~	NOUN
crl-14326	650	40	:	:	PUNCT
crl-14326	650	41	:	:	PUNCT
crl-14326	650	42	so	so	ADV
crl-14326	650	43	u•ce	u•ce	PROPN
crl-14326	650	44	co	co	PROPN
crl-14326	650	45	ntoonong	ntoonong	PROPN
crl-14326	650	46	ot	ot	INTJ
crl-14326	650	47	)	)	PUNCT
crl-14326	650	48	qb	qb	PROPN
crl-14326	650	49	.	.	PUNCT
crl-14326	651	1	relate2subjorconcepts	relate2subjorconcept	NOUN
crl-14326	651	2	(	(	PUNCT
crl-14326	651	3	nemes	neme	NOUN
crl-14326	651	4	.	.	PUNCT
crl-14326	652	1	eddr	eddr	PROPN
crl-14326	652	2	.•	.•	PROPN
crl-14326	652	3	de	de	PROPN
crl-14326	652	4	lintttons	lintttons	PROPN
crl-14326	652	5	.	.	PUNCT
crl-14326	653	1	stettsltca	stettsltca	NOUN
crl-14326	653	2	,	,	PUNCT
crl-14326	653	3	rettngs	rettng	NOUN
crl-14326	653	4	,	,	PUNCT
crl-14326	653	5	rank•	rank•	ADJ
crl-14326	653	6	ngs	ng	NOUN
crl-14326	653	7	,	,	PUNCT
crl-14326	653	8	etc	etc	X
crl-14326	653	9	.	.	X
crl-14326	653	10	,	,	PUNCT
crl-14326	653	11	etc	etc	X
crl-14326	653	12	.	.	X
crl-14326	653	13	)	)	PUNCT
crl-14326	654	1	•	•	ADV
crl-14326	655	1	2	2	NUM
crl-14326	655	2	.	.	X
crl-14326	656	1	t	t	PROPN
crl-14326	656	2	<	<	X
crl-14326	656	3	sp£cts	sp£ct	NOUN
crl-14326	656	4	(	(	PUNCT
crl-14326	656	5	mark	mark	NOUN
crl-14326	656	6	all	all	PRON
crl-14326	656	7	that	that	PRON
crl-14326	656	8	apply	apply	VERB
crl-14326	656	9	)	)	PUNCT
crl-14326	656	10	•	•	ADP
crl-14326	656	11	o	o	INTJ
crl-14326	656	12	a	a	DET
crl-14326	656	13	somethtng	somethtng	NOUN
crl-14326	656	14	.	.	PUNCT
crl-14326	657	1	enythtng	enythtng	PROPN
crl-14326	657	2	.	.	PUNCT
crl-14326	658	1	everything	everything	PRON
crl-14326	658	2	•	•	NUM
crl-14326	658	3	qb	qb	PROPN
crl-14326	658	4	musibecert	musibecert	NOUN
crl-14326	658	5	.	.	PUNCT
crl-14326	659	1	ttmepenod	ttmepenod	PROPN
crl-14326	659	2	,	,	PUNCT
crl-14326	659	3	currentness	currentness	NOUN
crl-14326	659	4	.	.	PUNCT
crl-14326	659	5	ptace	ptace	NOUN
crl-14326	659	6	.	.	PUNCT
crl-14326	660	1	•	•	NUM
crl-14326	660	2	country	country	NOUN
crl-14326	660	3	,	,	PUNCT
crl-14326	660	4	le	le	PROPN
crl-14326	660	5	ng	ng	PROPN
crl-14326	660	6	.	.	PUNCT
crl-14326	660	7	,	,	PUNCT
crl-14326	660	8	etc	etc	X
crl-14326	660	9	:	:	X
crl-14326	660	10	0	0	NUM
crl-14326	660	11	c.	c.	PROPN
crl-14326	660	12	~u1:,~,c~~~~~~	~u1:,~,c~~~~~~	PROPN
crl-14326	660	13	:	:	PUNCT
crl-14326	660	14	-.~~-~r;~	-.~~-~r;~	PROPN
crl-14326	660	15	..	..	PUNCT
crl-14326	660	16	p~1~1-~	p~1~1-~	NOUN
crl-14326	660	17	,	,	PUNCT
crl-14326	660	18	e7~;ertels	e7~;ertels	PROPN
crl-14326	660	19	.	.	PUNCT
crl-14326	661	1	q	q	PROPN
crl-14326	661	2	f.	f.	PROPN
crl-14326	661	3	cnlictsm	cnlictsm	PROPN
crl-14326	661	4	,	,	PUNCT
crl-14326	661	5	revtews	revtew	NOUN
crl-14326	661	6	.	.	PUNCT
crl-14326	662	1	n'lferpr	n'lferpr	PROPN
crl-14326	662	2	.•	.•	PROPN
crl-14326	662	3	etc	etc	X
crl-14326	662	4	q	q	PROPN
crl-14326	662	5	g	g	PROPN
crl-14326	662	6	.	.	PUNCT
crl-14326	663	1	~.	~.	NOUN
crl-14326	663	2	trends	trend	NOUN
crl-14326	663	3	.	.	PUNCT
crl-14326	664	1	pro/	pro/	PROPN
crl-14326	664	2	con	con	PROPN
crl-14326	664	3	,	,	PUNCT
crl-14326	664	4	ce	ce	PROPN
crl-14326	664	5	usejeffect	usejeffect	PROPN
crl-14326	664	6	.	.	PUNCT
crl-14326	665	1	ho¥-.io	ho¥-.io	PROPN
crl-14326	665	2	·	·	PUNCT
crl-14326	665	3	do	do	VERB
crl-14326	665	4	·	·	SYM
crl-14326	665	5	tl	tl	PROPN
crl-14326	665	6	,	,	PUNCT
crl-14326	665	7	how	how	SCONJ
crl-14326	665	8	·	·	PUNCT
crl-14326	665	9	•t	•t	AUX
crl-14326	665	10	·	·	PUNCT
crl-14326	665	11	works	work	NOUN
crl-14326	665	12	.	.	PUNCT
crl-14326	666	1	&	&	CCONJ
crl-14326	666	2	ot	ot	VERB
crl-14326	666	3	her	her	PRON
crl-14326	666	4	q	q	PROPN
crl-14326	666	5	h.	h.	NOUN
crl-14326	666	6	requestst	requestst	PROPN
crl-14326	666	7	ha	ha	INTJ
crl-14326	666	8	tyo	tyo	PROPN
crl-14326	666	9	u	u	PROPN
crl-14326	666	10	com	com	NOUN
crl-14326	666	11	ptle	ptle	NOUN
crl-14326	666	12	listof	listof	NOUN
crl-14326	666	13	ref	ref	NOUN
crl-14326	666	14	e	e	X
crl-14326	666	15	re	re	ADP
crl-14326	666	16	nceso	nceso	NOUN
crl-14326	666	17	n	n	PRON
crl-14326	666	18	asubtect	asubtect	VERB
crl-14326	666	19	,	,	PUNCT
crl-14326	666	20	..	..	PUNCT
crl-14326	666	21	j	j	PROPN
crl-14326	666	22	2a	2a	NUM
crl-14326	666	23	results	result	VERB
crl-14326	666	24	(	(	PUNCT
crl-14326	666	25	mark	mark	NOUN
crl-14326	666	26	one	one	NUM
crl-14326	666	27	)	)	PUNCT
crl-14326	666	28	28	28	NUM
crl-14326	666	29	response	response	NOUN
crl-14326	666	30	(	(	PUNCT
crl-14326	666	31	mark	mark	NOUN
crl-14326	666	32	one	one	NUM
crl-14326	666	33	)	)	PUNCT
crl-14326	666	34	2c	2c	NUM
crl-14326	666	35	time	time	NOUN
crl-14326	666	36	imark	imark	NOUN
crl-14326	666	37	one	one	NUM
crl-14326	666	38	)	)	PUNCT
crl-14326	666	39	qt	qt	NOUN
crl-14326	666	40	.	.	PUNCT
crl-14326	667	1	found	find	VERB
crl-14326	667	2	0	0	NUM
crl-14326	667	3	2	2	NUM
crl-14326	667	4	pertlyfound	pertlyfound	NOUN
crl-14326	667	5	03	03	NUM
crl-14326	667	6	.	.	PUNCT
crl-14326	668	1	not	not	PART
crl-14326	668	2	fo	fo	ADP
crl-14326	668	3	u	u	NOUN
crl-14326	668	4	nd	nd	ADV
crl-14326	668	5	o.t	o.t	ADJ
crl-14326	668	6	don'tknow	don'tknow	NOUN
crl-14326	668	7	1	1	NUM
crl-14326	668	8	0	0	NUM
crl-14326	668	9	1	1	NUM
crl-14326	668	10	oir.ctedend	oir.ctedend	NOUN
crl-14326	668	11	s	s	VERB
crl-14326	668	12	uggestedonly	uggestedonly	ADV
crl-14326	668	13	02	02	NUM
crl-14326	668	14	.	.	PUNCT
crl-14326	669	1	helpedwit	helpedwit	PROPN
crl-14326	669	2	h	h	PROPN
crl-14326	669	3	of	of	ADP
crl-14326	669	4	mede	mede	NOUN
crl-14326	669	5	..	..	PUNCT
crl-14326	669	6	arch	arch	PROPN
crl-14326	669	7	qj	qj	PROPN
crl-14326	669	8	defer	defer	NOUN
crl-14326	669	9	red	red	ADJ
crl-14326	669	10	04	04	PROPN
crl-14326	669	11	.	.	PUNCT
crl-14326	669	12	referred	refer	VERB
crl-14326	669	13	l	l	NOUN
crl-14326	669	14	o	o	X
crl-14326	669	15	t	t	PROPN
crl-14326	669	16	0	0	NUM
crl-14326	669	17	-	-	SYM
crl-14326	669	18	2monute•	2monute•	NUM
crl-14326	669	19	0	0	NUM
crl-14326	669	20	2	2	NUM
crl-14326	669	21	.	.	NOUN
crl-14326	669	22	3	3	NUM
crl-14326	669	23	-	-	SYM
crl-14326	669	24	s	s	NOUN
crl-14326	669	25	minutes	minute	NOUN
crl-14326	669	26	0	0	NUM
crl-14326	669	27	3	3	NUM
crl-14326	669	28	5	5	NUM
crl-14326	669	29	15mtnutes	15mtnutes	NUM
crl-14326	669	30	0	0	NUM
crl-14326	669	31	4	4	NUM
crl-14326	669	32	.	.	PUNCT
crl-14326	670	1	0vet"1	0vet"1	NUM
crl-14326	670	2	5	5	NUM
crl-14326	670	3	mtnutes	mtnute	NOUN
crl-14326	670	4	do	do	AUX
crl-14326	670	5	not	not	PART
crl-14326	670	6	omit	omit	VERB
crl-14326	670	7	mark	mark	NOUN
crl-14326	670	8	all	all	PRON
crl-14326	670	9	that	that	PRON
crl-14326	670	10	apply	apply	VERB
crl-14326	670	11	i	i	PRON
crl-14326	670	12	mi	mi	PROPN
crl-14326	670	13	..	..	PUNCT
crl-14326	670	14	nlg	nlg	PROPN
crl-14326	670	15	iniofmet	iniofmet	VERB
crl-14326	670	16	tonofm	tonofm	NOUN
crl-14326	670	17	tstniofmet	tstniofmet	VERB
crl-14326	670	18	ton	ton	PROPN
crl-14326	670	19	q2	q2	PROPN
crl-14326	670	20	.	.	PUNCT
crl-14326	671	1	concerned	concerned	ADJ
crl-14326	671	2	w	w	PROPN
crl-14326	671	3	tthl	tthl	PROPN
crl-14326	672	1	oretg	oretg	INTJ
crl-14326	672	2	n	n	PROPN
crl-14326	672	3	co	co	PROPN
crl-14326	672	4	untrj	untrj	PROPN
crl-14326	672	5	ia	ia	PROPN
crl-14326	672	6	ng	ng	PROPN
crl-14326	672	7	.	.	PUNCT
crl-14326	673	1	q	q	PROPN
crl-14326	673	2	j.	j.	PROPN
crl-14326	673	3	concernedwtthgovt	concernedwtthgovt	PROPN
crl-14326	673	4	.	.	PUNCT
crl-14326	674	1	d	d	X
crl-14326	674	2	ocs	ocs	PROPN
crl-14326	674	3	c4	c4	PROPN
crl-14326	674	4	lnt	lnt	PROPN
crl-14326	674	5	.	.	PROPN
crl-14326	674	6	neededtorc•tet.lveryreeent	neededtorc•tet.lveryreeent	NUM
crl-14326	674	7	qs	qs	PROPN
crl-14326	674	8	wentsnoof	wentsnoof	NOUN
crl-14326	674	9	thtngs	thtng	NOUN
crl-14326	674	10	os	os	INTJ
crl-14326	675	1	otft	otft	PROPN
crl-14326	675	2	tcultctt	tcultctt	PROPN
crl-14326	675	3	el	el	PROPN
crl-14326	675	4	ton	ton	PROPN
crl-14326	675	5	q7	q7	PROPN
crl-14326	675	6	petro	petro	PROPN
crl-14326	675	7	nt	not	PART
crl-14326	675	8	n	n	ADV
crl-14326	675	9	hurry	hurry	VERB
crl-14326	675	10	oa	oa	PROPN
crl-14326	675	11	commun•c	commun•c	PROPN
crl-14326	675	12	.	.	PUNCT
crl-14326	676	1	diff	diff	PROPN
crl-14326	676	2	orconfusedquestton	orconfusedquestton	PROPN
crl-14326	676	3	q	q	PROPN
crl-14326	676	4	ga	ga	PROPN
crl-14326	676	5	needsextrehelp	needsextrehelp	NOUN
crl-14326	676	6	q	q	PROPN
crl-14326	676	7	9	9	NUM
crl-14326	676	8	b	b	NOUN
crl-14326	676	9	return	return	NOUN
crl-14326	676	10	s	s	PART
crl-14326	676	11	freq	freq	NOUN
crl-14326	676	12	10	10	NUM
crl-14326	676	13	.	.	PUNCT
crl-14326	677	1	otfltcu	otfltcu	PROPN
crl-14326	677	2	ltto	ltto	PROPN
crl-14326	677	3	think	think	VERB
crl-14326	677	4	o	o	NOUN
crl-14326	677	5	f	f	VERB
crl-14326	678	1	so	so	ADV
crl-14326	678	2	urce	urce	PROPN
crl-14326	678	3	o	o	X
crl-14326	678	4	tt	tt	X
crl-14326	678	5	.	.	PUNCT
crl-14326	679	1	ottltculttoftndsubt	ottltculttoftndsubt	PROPN
crl-14326	679	2	h	h	PROPN
crl-14326	679	3	ea	ea	PROPN
crl-14326	679	4	d	d	PUNCT
crl-14326	679	5	tngs	tng	NOUN
crl-14326	679	6	01	01	NUM
crl-14326	679	7	2	2	NUM
crl-14326	679	8	boolt	boolt	NOUN
crl-14326	679	9	..	..	PUNCT
crl-14326	679	10	soflshelf	soflshelf	PRON
crl-14326	679	11	q	q	ADJ
crl-14326	679	12	t3	t3	PROPN
crl-14326	679	13	sourcedtfftculttoconsult	sourcedtfftculttoconsult	NOUN
crl-14326	679	14	q	q	PROPN
crl-14326	679	15	14a	14a	NOUN
crl-14326	679	16	busy	busy	ADJ
crl-14326	679	17	0	0	NUM
crl-14326	679	18	148	148	NUM
crl-14326	679	19	.	.	PUNCT
crl-14326	680	1	very	very	ADV
crl-14326	680	2	busy	busy	ADJ
crl-14326	680	3	o	o	NOUN
crl-14326	680	4	ts	ts	ADP
crl-14326	680	5	catelogtngortech	catelogtngortech	PROPN
crl-14326	680	6	p	p	PROPN
crl-14326	680	7	roblem	roblem	NOUN
crl-14326	680	8	q	q	PROPN
crl-14326	681	1	ta	ta	X
crl-14326	681	2	.	.	PUNCT
crl-14326	682	1	co	co	VERB
crl-14326	682	2	ll	ll	AUX
crl-14326	682	3	ec	ec	PROPN
crl-14326	682	4	t•	t•	PROPN
crl-14326	682	5	on	on	ADP
crl-14326	682	6	wealt	wealt	NOUN
crl-14326	682	7	..	..	PUNCT
crl-14326	682	8	inth	inth	PROPN
crl-14326	682	9	et	et	PROPN
crl-14326	682	10	ereao	ereao	VERB
crl-14326	682	11	r	r	NOUN
crl-14326	682	12	ou	ou	ADP
crl-14326	682	13	t	t	PROPN
crl-14326	682	14	·	·	PUNCT
crl-14326	682	15	oi·d	oi·d	PRON
crl-14326	682	16	ate	eat	VERB
crl-14326	682	17	0	0	NUM
crl-14326	682	18	t	t	PROPN
crl-14326	682	19	7	7	NUM
crl-14326	682	20	needblt	needblt	NOUN
crl-14326	682	21	..	..	PUNCT
crl-14326	682	22	s.	s.	PROPN
crl-14326	682	23	inenotherer	inenotherer	VERB
crl-14326	682	24	u	u	PRON
crl-14326	682	25	orlocelton	orlocelton	VERB
crl-14326	682	26	00000	00000	NUM
crl-14326	682	27	8	8	NUM
crl-14326	682	28	.	.	PUNCT
crl-14326	682	29	sub.ject	sub.ject	VERB
crl-14326	683	1	5	5	NUM
crl-14326	683	2	yr	yr	NOUN
crl-14326	683	3	own	own	ADJ
crl-14326	683	4	lr.f'towledge	lr.f'towledge	NOUN
crl-14326	683	5	0	0	NUM
crl-14326	683	6	7	7	NUM
crl-14326	683	7	lnhouseprod	lnhouseprod	NOUN
crl-14326	683	8	tools	tool	NOUN
crl-14326	683	9	2ndlllepplk	2ndlllepplk	NUM
crl-14326	683	10	:	:	PUNCT
crl-14326	683	11	l	l	NOUN
crl-14326	683	12	o	o	NOUN
crl-14326	684	1	o	o	X
crl-14326	685	1	o	o	X
crl-14326	685	2	o	o	X
crl-14326	685	3	0•	0•	X
crl-14326	685	4	0	0	NUM
crl-14326	685	5	1	1	NUM
crl-14326	685	6	0	0	NUM
crl-14326	685	7	1	1	NUM
crl-14326	685	8	0•	0•	NOUN
crl-14326	685	9	0	0	NUM
crl-14326	686	1	2	2	NUM
crl-14326	686	2	0	0	NUM
crl-14326	686	3	2	2	NUM
crl-14326	686	4	0	0	NUM
crl-14326	686	5	2	2	NUM
crl-14326	686	6	0	0	NUM
crl-14326	686	7	2	2	NUM
crl-14326	686	8	0	0	NUM
crl-14326	686	9	3	3	NUM
crl-14326	686	10	0	0	NUM
crl-14326	686	11	3	3	NUM
crl-14326	686	12	0	0	NUM
crl-14326	686	13	3	3	NUM
crl-14326	686	14	0	0	NUM
crl-14326	686	15	3	3	NUM
crl-14326	686	16	0	0	NUM
crl-14326	686	17	•	•	NUM
crl-14326	686	18	0	0	NUM
crl-14326	686	19	•	•	NUM
crl-14326	686	20	•	•	NOUN
crl-14326	686	21	0	0	NUM
crl-14326	686	22	•	•	NUM
crl-14326	686	23	0	0	NUM
crl-14326	686	24	•	•	NUM
crl-14326	686	25	0	0	NUM
crl-14326	686	26	•	•	NUM
crl-14326	686	27	0	0	NUM
crl-14326	686	28	•	•	NUM
crl-14326	686	29	0	0	NUM
crl-14326	686	30	•	•	NUM
crl-14326	686	31	0	0	NUM
crl-14326	686	32	•	•	NUM
crl-14326	686	33	0	0	NUM
crl-14326	686	34	•	•	NUM
crl-14326	686	35	0	0	NUM
crl-14326	686	36	•	•	NUM
crl-14326	686	37	0	0	NUM
crl-14326	686	38	•	•	NOUN
crl-14326	686	39	0	0	NUM
crl-14326	686	40	7	7	NUM
crl-14326	686	41	0	0	NUM
crl-14326	686	42	7	7	NUM
crl-14326	686	43	07	07	NUM
crl-14326	686	44	07	07	NUM
crl-14326	686	45	o	o	NOUN
crl-14326	686	46	e	e	NOUN
crl-14326	686	47	0	0	NUM
crl-14326	686	48	•	•	NUM
crl-14326	686	49	0	0	NUM
crl-14326	686	50	•	•	NOUN
crl-14326	686	51	0•	0•	NOUN
crl-14326	686	52	0	0	NUM
crl-14326	686	53	•	•	NUM
crl-14326	686	54	0	0	NUM
crl-14326	686	55	•	•	NUM
crl-14326	686	56	0	0	NUM
crl-14326	686	57	•	•	NUM
crl-14326	686	58	0	0	NUM
crl-14326	686	59	•	•	NUM
crl-14326	686	60	0	0	NUM
crl-14326	686	61	8	8	NUM
crl-14326	686	62	phone	phone	NOUN
crl-14326	686	63	~~vf	~~vf	PRON
crl-14326	686	64	.	.	PUNCT
crl-14326	687	1	coli	coli	PROPN
crl-14326	687	2	cet	cet	PROPN
crl-14326	687	3	0	0	NUM
crl-14326	687	4	9	9	NUM
crl-14326	687	5	.	.	PUNCT
crl-14326	687	6	c1rc	c1rc	X
crl-14326	688	1	ots	ots	PROPN
crl-14326	688	2	.	.	PROPN
crl-14326	688	3	pertod	pertod	PROPN
crl-14326	688	4	.	.	PUNCT
crl-14326	689	1	newsp	newsp	NOUN
crl-14326	689	2	0	0	NUM
crl-14326	689	3	10	10	NUM
crl-14326	689	4	consuh	consuh	NOUN
crl-14326	689	5	someone	someone	PRON
crl-14326	689	6	ot	ot	INTJ
crl-14326	689	7	t.	t.	PROPN
crl-14326	689	8	re	re	PROPN
crl-14326	689	9	fer	fer	PROPN
crl-14326	689	10	foil	foil	PROPN
crl-14326	689	11	®	®	PROPN
crl-14326	689	12	e	e	PROPN
crl-14326	689	13	®	®	PROPN
crl-14326	689	14	0000000	0000000	NUM
crl-14326	689	15	offlce	offlce	ADJ
crl-14326	689	16	uie	uie	PROPN
crl-14326	689	17	000000000•	000000000•	PUNCT
crl-14326	689	18	om.y	om.y	PROPN
crl-14326	689	19	00(1)(1)000000	00(1)(1)000000	PUNCT
crl-14326	690	1	appendix	appendix	PROPN
crl-14326	690	2	b	b	NOUN
crl-14326	690	3	:	:	PUNCT
crl-14326	690	4	variables	variable	NOUN
crl-14326	690	5	used	use	VERB
crl-14326	690	6	in	in	ADP
crl-14326	690	7	reliability	reliability	NOUN
crl-14326	690	8	assessment	assessment	NOUN
crl-14326	690	9	1	1	NUM
crl-14326	690	10	.	.	PUNCT
crl-14326	690	11	totckppb	totckppb	VERB
crl-14326	690	12	-	-	PUNCT
crl-14326	690	13	total	total	NOUN
crl-14326	690	14	number	number	NOUN
crl-14326	690	15	of	of	ADP
crl-14326	690	16	patron	patron	NOUN
crl-14326	690	17	problems	problem	NOUN
crl-14326	690	18	checked	check	VERB
crl-14326	690	19	by	by	ADP
crl-14326	690	20	librarian	librarian	PROPN
crl-14326	690	21	range=	range=	PROPN
crl-14326	690	22	0	0	NUM
crl-14326	690	23	to	to	ADP
crl-14326	690	24	5	5	NUM
crl-14326	690	25	a.	a.	NOUN
crl-14326	690	26	patron	patron	NOUN
crl-14326	690	27	wants	want	VERB
crl-14326	690	28	a	a	DET
crl-14326	690	29	number	number	NOUN
crl-14326	690	30	of	of	ADP
crl-14326	690	31	things	thing	NOUN
crl-14326	690	32	b	b	PROPN
crl-14326	690	33	.	.	PUNCT
crl-14326	690	34	patron	patron	PROPN
crl-14326	690	35	in	in	ADP
crl-14326	690	36	hurry	hurry	PROPN
crl-14326	690	37	c.	c.	PROPN
crl-14326	690	38	confused	confuse	VERB
crl-14326	690	39	question	question	NOUN
crl-14326	690	40	or	or	CCONJ
crl-14326	690	41	other	other	ADJ
crl-14326	690	42	communication	communication	NOUN
crl-14326	690	43	difficulty	difficulty	NOUN
crl-14326	690	44	d.	d.	PROPN
crl-14326	690	45	needs	need	VERB
crl-14326	690	46	extra	extra	ADJ
crl-14326	690	47	help	help	NOUN
crl-14326	690	48	e	e	NOUN
crl-14326	690	49	.	.	PUNCT
crl-14326	691	1	returns	return	NOUN
crl-14326	691	2	frequently	frequently	ADV
crl-14326	691	3	2	2	NUM
crl-14326	691	4	.	.	PUNCT
crl-14326	691	5	qt	qt	NOUN
crl-14326	691	6	question	question	NOUN
crl-14326	691	7	type	type	NOUN
crl-14326	691	8	by	by	ADP
crl-14326	691	9	level	level	NOUN
crl-14326	691	10	of	of	ADP
crl-14326	691	11	specificity	specificity	NOUN
crl-14326	691	12	as	as	SCONJ
crl-14326	691	13	reported	report	VERB
crl-14326	691	14	by	by	ADP
crl-14326	691	15	librarian	librarian	NOUN
crl-14326	691	16	and	and	CCONJ
crl-14326	691	17	scored	score	VERB
crl-14326	691	18	as	as	SCONJ
crl-14326	691	19	follows	follow	VERB
crl-14326	691	20	:	:	PUNCT
crl-14326	691	21	1	1	X
crl-14326	691	22	.	.	NOUN
crl-14326	691	23	wants	want	VERB
crl-14326	691	24	specific	specific	ADJ
crl-14326	691	25	smaller	small	ADJ
crl-14326	691	26	item	item	NOUN
crl-14326	691	27	in	in	ADP
crl-14326	691	28	larger	large	ADJ
crl-14326	691	29	publication	publication	NOUN
crl-14326	691	30	or	or	CCONJ
crl-14326	691	31	works	work	NOUN
crl-14326	691	32	by	by	ADP
crl-14326	691	33	known	know	VERB
crl-14326	691	34	author	author	NOUN
crl-14326	691	35	(	(	PUNCT
crl-14326	691	36	known	know	VERB
crl-14326	691	37	item	item	NOUN
crl-14326	691	38	books	book	NOUN
crl-14326	691	39	or	or	CCONJ
crl-14326	691	40	serial	serial	ADJ
crl-14326	691	41	titles	title	NOUN
crl-14326	691	42	are	be	AUX
crl-14326	691	43	excluded	exclude	VERB
crl-14326	691	44	from	from	ADP
crl-14326	691	45	this	this	DET
crl-14326	691	46	category	category	NOUN
crl-14326	691	47	)	)	PUNCT
crl-14326	692	1	2	2	NUM
crl-14326	692	2	.	.	X
crl-14326	692	3	wants	want	VERB
crl-14326	692	4	specific	specific	ADJ
crl-14326	692	5	fact	fact	NOUN
crl-14326	692	6	3	3	NUM
crl-14326	692	7	.	.	PUNCT
crl-14326	692	8	wants	want	VERB
crl-14326	692	9	explanation	explanation	NOUN
crl-14326	692	10	of	of	ADP
crl-14326	692	11	source	source	NOUN
crl-14326	692	12	,	,	PUNCT
crl-14326	692	13	etc	etc	X
crl-14326	692	14	.	.	PUNCT
crl-14326	693	1	4	4	X
crl-14326	693	2	.	.	X
crl-14326	693	3	wants	want	VERB
crl-14326	693	4	something	something	PRON
crl-14326	693	5	on	on	ADP
crl-14326	693	6	a	a	DET
crl-14326	693	7	subject	subject	NOUN
crl-14326	693	8	1	1	NUM
crl-14326	693	9	.	.	PUNCT
crl-14326	693	10	zrt	zrt	PROPN
crl-14326	693	11	results	result	NOUN
crl-14326	693	12	as	as	SCONJ
crl-14326	693	13	reported	report	VERB
crl-14326	693	14	by	by	ADP
crl-14326	693	15	librarian	librarian	ADJ
crl-14326	693	16	scored	score	VERB
crl-14326	693	17	as	as	SCONJ
crl-14326	693	18	follows	follow	VERB
crl-14326	693	19	:	:	PUNCT
crl-14326	693	20	1	1	X
crl-14326	693	21	.	.	PUNCT
crl-14326	693	22	found	find	VERB
crl-14326	693	23	336	336	NUM
crl-14326	693	24	college	college	PROPN
crl-14326	693	25	&	&	CCONJ
crl-14326	693	26	research	research	PROPN
crl-14326	693	27	libraries	library	NOUN
crl-14326	693	28	july	july	PROPN
crl-14326	693	29	1987	1987	NUM
crl-14326	693	30	appendix	appendix	PROPN
crl-14326	693	31	b.	b.	PROPN
crl-14326	693	32	continued	continue	VERB
crl-14326	693	33	2	2	NUM
crl-14326	693	34	.	.	PUNCT
crl-14326	693	35	partly	partly	ADV
crl-14326	693	36	found	find	VERB
crl-14326	693	37	3	3	NUM
crl-14326	693	38	.	.	NOUN
crl-14326	693	39	notfound	notfound	PROPN
crl-14326	693	40	4	4	NUM
crl-14326	693	41	.	.	PUNCT
crl-14326	694	1	zlrs	zlrs	PROPN
crl-14326	694	2	-	-	PUNCT
crl-14326	694	3	librarian	librarian	ADJ
crl-14326	694	4	reports	report	NOUN
crl-14326	694	5	response	response	NOUN
crl-14326	694	6	type	type	NOUN
crl-14326	694	7	scored	score	VERB
crl-14326	694	8	as	as	SCONJ
crl-14326	694	9	follows	follow	VERB
crl-14326	694	10	:	:	PUNCT
crl-14326	694	11	1	1	X
crl-14326	694	12	.	.	X
crl-14326	694	13	direct	direct	VERB
crl-14326	694	14	and	and	CCONJ
crl-14326	694	15	suggest	suggest	VERB
crl-14326	694	16	only	only	ADV
crl-14326	694	17	2	2	NUM
crl-14326	694	18	.	.	X
crl-14326	694	19	help	help	NOUN
crl-14326	694	20	or	or	CCONJ
crl-14326	694	21	make	make	VERB
crl-14326	694	22	search	search	NOUN
crl-14326	694	23	3	3	NUM
crl-14326	694	24	.	.	NOUN
crl-14326	694	25	defer	defer	VERB
crl-14326	694	26	or	or	CCONJ
crl-14326	694	27	refer	refer	VERB
crl-14326	694	28	patron	patron	NOUN
crl-14326	694	29	5	5	NUM
crl-14326	694	30	.	.	PUNCT
crl-14326	694	31	zbd	zbd	PROPN
crl-14326	694	32	-	-	PUNCT
crl-14326	694	33	librarian	librarian	ADJ
crl-14326	694	34	reports	report	VERB
crl-14326	694	35	whether	whether	SCONJ
crl-14326	694	36	busy	busy	ADJ
crl-14326	694	37	and	and	CCONJ
crl-14326	694	38	whether	whether	SCONJ
crl-14326	694	39	directed	direct	VERB
crl-14326	694	40	or	or	CCONJ
crl-14326	694	41	searched	search	VERB
crl-14326	694	42	1	1	NUM
crl-14326	694	43	.	.	PUNCT
crl-14326	694	44	busy	busy	ADJ
crl-14326	694	45	and	and	CCONJ
crl-14326	694	46	direct	direct	ADJ
crl-14326	694	47	2	2	NUM
crl-14326	694	48	.	.	PUNCT
crl-14326	694	49	busy	busy	ADJ
crl-14326	694	50	and	and	CCONJ
crl-14326	694	51	search	search	VERB
crl-14326	694	52	3	3	NUM
crl-14326	694	53	.	.	PUNCT
crl-14326	694	54	not	not	PART
crl-14326	694	55	busy	busy	ADJ
crl-14326	694	56	and	and	CCONJ
crl-14326	694	57	direct	direct	ADJ
crl-14326	694	58	4	4	NUM
crl-14326	694	59	.	.	PUNCT
crl-14326	694	60	not	not	PART
crl-14326	694	61	busy	busy	ADJ
crl-14326	694	62	and	and	CCONJ
crl-14326	694	63	search	search	VERB
crl-14326	694	64	6	6	NUM
crl-14326	694	65	.	.	PUNCT
crl-14326	694	66	zt	zt	PROPN
crl-14326	694	67	-	-	PUNCT
crl-14326	694	68	librarian	librarian	PROPN
crl-14326	694	69	reports	report	NOUN
crl-14326	694	70	time	time	NOUN
crl-14326	694	71	spent	spend	VERB
crl-14326	694	72	1	1	NUM
crl-14326	694	73	.	.	NOUN
crl-14326	694	74	0	0	NUM
crl-14326	694	75	-	-	SYM
crl-14326	694	76	2	2	NUM
crl-14326	694	77	minutes	minute	NOUN
crl-14326	694	78	2	2	NUM
crl-14326	694	79	.	.	NOUN
crl-14326	694	80	3	3	NUM
crl-14326	694	81	-	-	SYM
crl-14326	694	82	5	5	NUM
crl-14326	694	83	minutes	minute	NOUN
crl-14326	694	84	3	3	NUM
crl-14326	694	85	.	.	NOUN
crl-14326	694	86	5	5	NUM
crl-14326	694	87	-	-	SYM
crl-14326	694	88	15	15	NUM
crl-14326	694	89	minutes	minute	NOUN
crl-14326	694	90	4	4	NUM
crl-14326	694	91	.	.	PUNCT
crl-14326	694	92	more	more	ADJ
crl-14326	694	93	than	than	ADP
crl-14326	694	94	15	15	NUM
crl-14326	694	95	minutes	minute	NOUN
crl-14326	694	96	7	7	NUM
crl-14326	694	97	.	.	PUNCT
crl-14326	695	1	totcklr3	totcklr3	PROPN
crl-14326	695	2	-	-	PUNCT
crl-14326	695	3	total	total	ADJ
crl-14326	695	4	number	number	NOUN
crl-14326	695	5	of	of	ADP
crl-14326	695	6	times	time	NOUN
crl-14326	695	7	librarian	librarian	PROPN
crl-14326	695	8	checks	check	VERB
crl-14326	695	9	a	a	DET
crl-14326	695	10	problem	problem	NOUN
crl-14326	695	11	range=	range=	NOUN
crl-14326	695	12	0	0	NUM
crl-14326	695	13	-	-	SYM
crl-14326	695	14	17	17	NUM
crl-14326	695	15	a.	a.	NOUN
crl-14326	695	16	lacking	lacking	NOUN
crl-14326	695	17	and	and	CCONJ
crl-14326	695	18	misinformation	misinformation	PROPN
crl-14326	695	19	b.	b.	PROPN
crl-14326	696	1	concerned	concern	VERB
crl-14326	696	2	with	with	ADP
crl-14326	696	3	foreign	foreign	ADJ
crl-14326	696	4	country	country	NOUN
crl-14326	696	5	or	or	CCONJ
crl-14326	696	6	language	language	NOUN
crl-14326	696	7	c.	c.	NOUN
crl-14326	696	8	concerned	concerned	ADJ
crl-14326	696	9	with	with	ADP
crl-14326	696	10	government	government	NOUN
crl-14326	696	11	document	document	NOUN
crl-14326	696	12	d.	d.	PROPN
crl-14326	696	13	very	very	ADV
crl-14326	696	14	recent	recent	ADJ
crl-14326	696	15	information	information	NOUN
crl-14326	696	16	/	/	SYM
crl-14326	696	17	citation	citation	NOUN
crl-14326	696	18	needed	need	VERB
crl-14326	696	19	e.	e.	PROPN
crl-14326	696	20	patron	patron	PROPN
crl-14326	696	21	wants	want	VERB
crl-14326	696	22	number	number	NOUN
crl-14326	696	23	of	of	ADP
crl-14326	696	24	things	thing	NOUN
crl-14326	697	1	f.	f.	PROPN
crl-14326	697	2	difficult	difficult	ADJ
crl-14326	697	3	citation	citation	NOUN
crl-14326	697	4	g.	g.	PROPN
crl-14326	697	5	patron	patron	PROPN
crl-14326	697	6	in	in	ADP
crl-14326	697	7	hurry	hurry	NOUN
crl-14326	697	8	h.	h.	PROPN
crl-14326	697	9	communication	communication	NOUN
crl-14326	697	10	difficulty	difficulty	NOUN
crl-14326	697	11	or	or	CCONJ
crl-14326	697	12	confused	confused	ADJ
crl-14326	697	13	question	question	NOUN
crl-14326	697	14	i.	i.	NOUN
crl-14326	697	15	needs	need	VERB
crl-14326	697	16	extra	extra	ADJ
crl-14326	697	17	help	help	NOUN
crl-14326	697	18	or	or	CCONJ
crl-14326	697	19	returns	return	VERB
crl-14326	697	20	frequently	frequently	ADV
crl-14326	697	21	j.	j.	PROPN
crl-14326	697	22	difficult	difficult	ADJ
crl-14326	697	23	to	to	PART
crl-14326	697	24	think	think	VERB
crl-14326	697	25	of	of	ADP
crl-14326	697	26	source	source	NOUN
crl-14326	697	27	k.	k.	PROPN
crl-14326	697	28	difficult	difficult	ADJ
crl-14326	697	29	to	to	PART
crl-14326	697	30	find	find	VERB
crl-14326	697	31	subject	subject	ADJ
crl-14326	697	32	heading	head	VERB
crl-14326	697	33	1	1	NUM
crl-14326	697	34	.	.	PUNCT
crl-14326	698	1	books	book	NOUN
crl-14326	698	2	off	off	ADP
crl-14326	698	3	shelf	shelf	NOUN
crl-14326	698	4	m.	m.	NOUN
crl-14326	698	5	source	source	NOUN
crl-14326	698	6	difficult	difficult	ADJ
crl-14326	698	7	to	to	PART
crl-14326	698	8	consult	consult	VERB
crl-14326	698	9	n.	n.	NOUN
crl-14326	698	10	busy	busy	ADJ
crl-14326	698	11	or	or	CCONJ
crl-14326	698	12	very	very	ADV
crl-14326	698	13	busy	busy	ADJ
crl-14326	698	14	o.	o.	NOUN
crl-14326	698	15	cataloging	cataloging	NOUN
crl-14326	698	16	or	or	CCONJ
crl-14326	698	17	technical	technical	ADJ
crl-14326	698	18	problem	problem	NOUN
crl-14326	698	19	p.	p.	NOUN
crl-14326	698	20	collection	collection	NOUN
crl-14326	698	21	weak	weak	ADJ
crl-14326	698	22	in	in	ADP
crl-14326	698	23	that	that	DET
crl-14326	698	24	area	area	NOUN
crl-14326	698	25	or	or	CCONJ
crl-14326	698	26	out	out	ADV
crl-14326	698	27	-	-	PUNCT
crl-14326	698	28	of	of	ADP
crl-14326	698	29	-	-	PUNCT
crl-14326	698	30	date	date	NOUN
crl-14326	698	31	q.	q.	NOUN
crl-14326	698	32	need	need	VERB
crl-14326	698	33	books	book	NOUN
crl-14326	698	34	in	in	ADP
crl-14326	698	35	another	another	DET
crl-14326	698	36	area	area	NOUN
crl-14326	698	37	or	or	CCONJ
crl-14326	698	38	location	location	NOUN
crl-14326	698	39	8	8	NUM
crl-14326	698	40	.	.	PUNCT
crl-14326	698	41	totckspb	totckspb	NOUN
crl-14326	698	42	-	-	PUNCT
crl-14326	698	43	total	total	NOUN
crl-14326	698	44	number	number	NOUN
crl-14326	698	45	of	of	ADP
crl-14326	698	46	times	time	NOUN
crl-14326	699	1	librarian	librarian	ADJ
crl-14326	699	2	checks	check	NOUN
crl-14326	699	3	searching	search	VERB
crl-14326	699	4	problems	problem	NOUN
crl-14326	699	5	range=	range=	VERB
crl-14326	699	6	0	0	NUM
crl-14326	699	7	-	-	SYM
crl-14326	699	8	3	3	NUM
crl-14326	699	9	a.	a.	NOUN
crl-14326	699	10	difficult	difficult	ADJ
crl-14326	699	11	to	to	PART
crl-14326	699	12	think	think	VERB
crl-14326	699	13	of	of	ADP
crl-14326	699	14	source	source	NOUN
crl-14326	699	15	b.	b.	PROPN
crl-14326	699	16	difficult	difficult	ADJ
crl-14326	699	17	to	to	PART
crl-14326	699	18	find	find	VERB
crl-14326	699	19	subject	subject	ADJ
crl-14326	699	20	heading	head	VERB
crl-14326	699	21	c.	c.	NOUN
crl-14326	699	22	source	source	NOUN
crl-14326	699	23	difficult	difficult	ADJ
crl-14326	699	24	to	to	PART
crl-14326	699	25	consult	consult	VERB
crl-14326	699	26	9	9	NUM
crl-14326	699	27	.	.	PUNCT
crl-14326	700	1	totckcpb	totckcpb	NOUN
crl-14326	700	2	-	-	PUNCT
crl-14326	700	3	total	total	NOUN
crl-14326	700	4	number	number	NOUN
crl-14326	700	5	of	of	ADP
crl-14326	700	6	times	time	NOUN
crl-14326	700	7	librarian	librarian	PROPN
crl-14326	700	8	checks	check	VERB
crl-14326	700	9	collection	collection	NOUN
crl-14326	700	10	problems	problem	NOUN
crl-14326	700	11	range=	range=	VERB
crl-14326	700	12	0	0	NUM
crl-14326	700	13	-	-	SYM
crl-14326	700	14	2	2	NUM
crl-14326	700	15	a.	a.	NOUN
crl-14326	700	16	collection	collection	NOUN
crl-14326	700	17	weak	weak	ADJ
crl-14326	700	18	in	in	ADP
crl-14326	700	19	that	that	DET
crl-14326	700	20	area	area	NOUN
crl-14326	700	21	or	or	CCONJ
crl-14326	700	22	out	out	ADV
crl-14326	700	23	-	-	PUNCT
crl-14326	700	24	of	of	ADP
crl-14326	700	25	-	-	PUNCT
crl-14326	700	26	date	date	NOUN
crl-14326	700	27	b.	b.	NOUN
crl-14326	700	28	need	need	VERB
crl-14326	700	29	books	book	NOUN
crl-14326	700	30	in	in	ADP
crl-14326	700	31	another	another	DET
crl-14326	700	32	area	area	NOUN
crl-14326	700	33	or	or	CCONJ
crl-14326	700	34	location	location	NOUN
crl-14326	700	35	10	10	NUM
crl-14326	700	36	.	.	PUNCT
crl-14326	701	1	totckapb	totckapb	ADJ
crl-14326	701	2	-	-	PUNCT
crl-14326	701	3	total	total	ADJ
crl-14326	701	4	number	number	NOUN
crl-14326	701	5	of	of	ADP
crl-14326	701	6	times	time	NOUN
crl-14326	701	7	librarian	librarian	PROPN
crl-14326	701	8	checks	check	VERB
crl-14326	701	9	administrative	administrative	ADJ
crl-14326	701	10	problems	problem	NOUN
crl-14326	701	11	range=	range=	VERB
crl-14326	701	12	0	0	NUM
crl-14326	701	13	-	-	SYM
crl-14326	701	14	3	3	NUM
crl-14326	701	15	a.	a.	NOUN
crl-14326	701	16	books	book	NOUN
crl-14326	701	17	off	off	ADP
crl-14326	701	18	shelf	shelf	NOUN
crl-14326	701	19	b.	b.	NOUN
crl-14326	701	20	cataloging	cataloging	NOUN
crl-14326	701	21	or	or	CCONJ
crl-14326	701	22	technical	technical	ADJ
crl-14326	701	23	problems	problem	NOUN
crl-14326	701	24	c.	c.	PROPN
crl-14326	701	25	busy	busy	ADJ
crl-14326	701	26	or	or	CCONJ
crl-14326	701	27	very	very	ADV
crl-14326	701	28	busy	busy	ADJ
crl-14326	701	29	11	11	NUM
crl-14326	701	30	.	.	PUNCT
crl-14326	702	1	totckqpb	totckqpb	PROPN
crl-14326	702	2	-	-	PUNCT
crl-14326	702	3	total	total	NOUN
crl-14326	702	4	number	number	NOUN
crl-14326	702	5	of	of	ADP
crl-14326	702	6	times	time	NOUN
crl-14326	702	7	librarian	librarian	ADJ
crl-14326	702	8	checks	check	NOUN
crl-14326	702	9	question	question	NOUN
crl-14326	702	10	problems	problem	NOUN
crl-14326	702	11	range=	range=	VERB
crl-14326	702	12	0	0	NUM
crl-14326	702	13	-	-	SYM
crl-14326	702	14	4	4	NUM
crl-14326	702	15	a.	a.	NOUN
crl-14326	702	16	concerned	concern	VERB
crl-14326	702	17	with	with	ADP
crl-14326	702	18	foreign	foreign	ADJ
crl-14326	702	19	country	country	NOUN
crl-14326	702	20	/	/	SYM
crl-14326	702	21	language	language	NOUN
crl-14326	702	22	b.	b.	PROPN
crl-14326	702	23	very	very	ADV
crl-14326	702	24	recent	recent	ADJ
crl-14326	702	25	information	information	NOUN
crl-14326	702	26	/	/	SYM
crl-14326	702	27	citation	citation	NOUN
crl-14326	702	28	needed	need	VERB
crl-14326	702	29	c.	c.	PROPN
crl-14326	702	30	difficult	difficult	ADJ
crl-14326	702	31	citation	citation	NOUN
crl-14326	702	32	d.	d.	PROPN
crl-14326	702	33	lacking	lacking	NOUN
crl-14326	702	34	and	and	CCONJ
crl-14326	702	35	misinformation	misinformation	NOUN
crl-14326	702	36	12	12	NUM
crl-14326	702	37	.	.	PUNCT
crl-14326	703	1	totckli	totckli	ADJ
crl-14326	703	2	-	-	PUNCT
crl-14326	703	3	total	total	ADJ
crl-14326	703	4	number	number	NOUN
crl-14326	703	5	of	of	ADP
crl-14326	703	6	times	time	NOUN
crl-14326	703	7	librarian	librarian	ADJ
crl-14326	703	8	checks	check	NOUN
crl-14326	703	9	giving	give	VERB
crl-14326	703	10	library	library	NOUN
crl-14326	703	11	instruction	instruction	NOUN
crl-14326	703	12	range=	range=	NOUN
crl-14326	703	13	0	0	NUM
crl-14326	703	14	-	-	SYM
crl-14326	703	15	2	2	NUM
crl-14326	703	16	a.	a.	NOUN
crl-14326	703	17	librarian	librarian	NOUN
crl-14326	703	18	explains	explain	VERB
crl-14326	703	19	sources	source	NOUN
crl-14326	703	20	,	,	PUNCT
crl-14326	703	21	citations	citation	NOUN
crl-14326	703	22	,	,	PUNCT
crl-14326	703	23	search	search	NOUN
crl-14326	703	24	strategy	strategy	NOUN
crl-14326	703	25	b.	b.	PROPN
crl-14326	703	26	librarian	librarian	PROPN
crl-14326	703	27	explains	explain	VERB
crl-14326	703	28	catalog	catalog	NOUN
crl-14326	703	29	,	,	PUNCT
crl-14326	703	30	computer	computer	NOUN
crl-14326	703	31	,	,	PUNCT
crl-14326	703	32	holdings	holding	NOUN
crl-14326	703	33	,	,	PUNCT
crl-14326	703	34	locations	location	NOUN
crl-14326	703	35	,	,	PUNCT
crl-14326	703	36	etc	etc	X
crl-14326	703	37	.	.	X
crl-14326	703	38	-	-	PUNCT
crl-14326	703	39	,	,	PUNCT
crl-14326	703	40	.	.	PUNCT
crl-14326	704	1	development	development	NOUN
crl-14326	704	2	and	and	CCONJ
crl-14326	704	3	testing	test	VERB
crl-14326	704	4	337	337	NUM
crl-14326	704	5	appendix	appendix	PROPN
crl-14326	704	6	b.	b.	PROPN
crl-14326	704	7	continued	continue	VERB
crl-14326	704	8	13	13	NUM
crl-14326	704	9	.	.	PUNCT
crl-14326	705	1	llr5num	llr5num	VERB
crl-14326	705	2	-	-	PUNCT
crl-14326	705	3	librarian	librarian	ADJ
crl-14326	705	4	reports	report	NOUN
crl-14326	705	5	number	number	NOUN
crl-14326	705	6	of	of	ADP
crl-14326	705	7	sources	source	NOUN
crl-14326	705	8	used	use	VERB
crl-14326	705	9	or	or	CCONJ
crl-14326	705	10	suggested	suggest	VERB
crl-14326	705	11	1	1	NUM
crl-14326	705	12	.	.	PUNCT
crl-14326	705	13	one	one	NUM
crl-14326	705	14	source	source	NOUN
crl-14326	705	15	4	4	NUM
crl-14326	705	16	.	.	NOUN
crl-14326	706	1	four	four	NUM
crl-14326	706	2	sources	source	NOUN
crl-14326	706	3	2	2	NUM
crl-14326	706	4	.	.	X
crl-14326	706	5	two	two	NUM
crl-14326	706	6	sources	source	NOUN
crl-14326	706	7	5	5	NUM
crl-14326	706	8	.	.	NOUN
crl-14326	706	9	five	five	NUM
crl-14326	706	10	or	or	CCONJ
crl-14326	706	11	more	more	ADJ
crl-14326	706	12	sources	source	NOUN
crl-14326	706	13	3	3	NUM
crl-14326	706	14	.	.	NOUN
crl-14326	706	15	three	three	NUM
crl-14326	706	16	sources	source	NOUN
crl-14326	706	17	14	14	NUM
crl-14326	706	18	.	.	PUNCT
crl-14326	707	1	zfnd	zfnd	NOUN
crl-14326	707	2	-	-	PUNCT
crl-14326	707	3	patron	patron	NOUN
crl-14326	707	4	reports	report	VERB
crl-14326	707	5	whether	whether	SCONJ
crl-14326	707	6	the	the	DET
crl-14326	707	7	desired	desire	VERB
crl-14326	707	8	information	information	NOUN
crl-14326	707	9	was	be	AUX
crl-14326	707	10	found	find	VERB
crl-14326	707	11	and	and	CCONJ
crl-14326	707	12	whether	whether	SCONJ
crl-14326	707	13	he	he	PRON
crl-14326	707	14	or	or	CCONJ
crl-14326	707	15	she	she	PRON
crl-14326	707	16	was	be	AUX
crl-14326	707	17	satisfied	satisfied	ADJ
crl-14326	707	18	with	with	ADP
crl-14326	707	19	information	information	NOUN
crl-14326	707	20	1	1	NUM
crl-14326	707	21	.	.	PUNCT
crl-14326	707	22	found	find	VERB
crl-14326	707	23	exactly	exactly	ADV
crl-14326	707	24	and	and	CCONJ
crl-14326	707	25	satisfied	satisfied	ADJ
crl-14326	707	26	2	2	NUM
crl-14326	707	27	.	.	PUNCT
crl-14326	707	28	found	find	VERB
crl-14326	707	29	approximately	approximately	ADV
crl-14326	707	30	and	and	CCONJ
crl-14326	707	31	satisfied	satisfied	ADJ
crl-14326	707	32	3	3	NUM
crl-14326	707	33	.	.	PUNCT
crl-14326	707	34	found	find	VERB
crl-14326	707	35	approximately	approximately	ADV
crl-14326	707	36	and	and	CCONJ
crl-14326	707	37	not	not	PART
crl-14326	707	38	satisfied	satisfied	ADJ
crl-14326	707	39	4	4	NUM
crl-14326	707	40	.	.	PUNCT
crl-14326	707	41	not	not	PART
crl-14326	707	42	found	find	VERB
crl-14326	707	43	and	and	CCONJ
crl-14326	707	44	not	not	PART
crl-14326	707	45	satisfied	satisfied	ADJ
crl-14326	707	46	(	(	PUNCT
crl-14326	707	47	not	not	PART
crl-14326	707	48	found	find	VERB
crl-14326	707	49	but	but	CCONJ
crl-14326	707	50	satisfied	satisfied	ADJ
crl-14326	707	51	-	-	PUNCT
crl-14326	707	52	small	small	ADJ
crl-14326	707	53	number	number	NOUN
crl-14326	707	54	only	only	ADV
crl-14326	707	55	-	-	PUNCT
crl-14326	707	56	excluded	exclude	VERB
crl-14326	707	57	from	from	ADP
crl-14326	707	58	this	this	DET
crl-14326	707	59	variable	variable	NOUN
crl-14326	707	60	)	)	PUNCT
crl-14326	707	61	15	15	NUM
crl-14326	707	62	.	.	PUNCT
crl-14326	708	1	zprs	zprs	NOUN
crl-14326	708	2	-	-	PUNCT
crl-14326	708	3	patron	patron	NOUN
crl-14326	708	4	reports	report	VERB
crl-14326	708	5	whether	whether	SCONJ
crl-14326	708	6	librarian	librarian	PROPN
crl-14326	708	7	directed	direct	VERB
crl-14326	708	8	and	and	CCONJ
crl-14326	708	9	suggested	suggest	VERB
crl-14326	708	10	or	or	CCONJ
crl-14326	708	11	helped	help	VERB
crl-14326	708	12	search	search	VERB
crl-14326	708	13	1	1	NUM
crl-14326	708	14	.	.	PUNCT
crl-14326	709	1	librarian	librarian	PROPN
crl-14326	709	2	helped	help	VERB
crl-14326	709	3	search	search	VERB
crl-14326	709	4	for	for	ADP
crl-14326	709	5	information	information	NOUN
crl-14326	709	6	2	2	NUM
crl-14326	709	7	.	.	PROPN
crl-14326	709	8	patron	patron	NOUN
crl-14326	709	9	followed	follow	VERB
crl-14326	709	10	librarian	librarian	PROPN
crl-14326	709	11	's	's	PART
crl-14326	709	12	suggestion	suggestion	NOUN
crl-14326	709	13	and	and	CCONJ
crl-14326	709	14	found	find	VERB
crl-14326	709	15	information	information	NOUN
crl-14326	709	16	16	16	NUM
crl-14326	709	17	.	.	PUNCT
crl-14326	710	1	pr3	pr3	ADJ
crl-14326	710	2	-	-	PUNCT
crl-14326	710	3	patron	patron	NOUN
crl-14326	710	4	reports	report	NOUN
crl-14326	710	5	degree	degree	NOUN
crl-14326	710	6	of	of	ADP
crl-14326	710	7	satisfaction	satisfaction	NOUN
crl-14326	710	8	1	1	NUM
crl-14326	710	9	.	.	PUNCT
crl-14326	710	10	satisfied	satisfied	ADJ
crl-14326	710	11	2	2	NUM
crl-14326	710	12	.	.	PUNCT
crl-14326	710	13	partly	partly	ADV
crl-14326	710	14	satisfied	satisfied	ADJ
crl-14326	710	15	3	3	NUM
crl-14326	710	16	.	.	PUNCT
crl-14326	710	17	not	not	PART
crl-14326	710	18	satisfied	satisfied	ADJ
crl-14326	710	19	17	17	NUM
crl-14326	710	20	.	.	PUNCT
crl-14326	711	1	pr3	pr3	ADJ
crl-14326	711	2	-	-	PUNCT
crl-14326	711	3	patron	patron	NOUN
crl-14326	711	4	reports	report	VERB
crl-14326	711	5	reasons	reason	NOUN
crl-14326	711	6	for	for	ADP
crl-14326	711	7	being	be	AUX
crl-14326	711	8	partly	partly	ADV
crl-14326	711	9	or	or	CCONJ
crl-14326	711	10	not	not	PART
crl-14326	711	11	satisfied	satisfied	ADJ
crl-14326	711	12	with	with	ADP
crl-14326	711	13	quantity	quantity	NOUN
crl-14326	711	14	of	of	ADP
crl-14326	711	15	information	information	NOUN
crl-14326	711	16	range=	range=	NOUN
crl-14326	711	17	0	0	NUM
crl-14326	711	18	-	-	SYM
crl-14326	711	19	4	4	NUM
crl-14326	711	20	a.	a.	NOUN
crl-14326	711	21	not	not	PART
crl-14326	711	22	enough	enough	ADJ
crl-14326	711	23	c.	c.	NOUN
crl-14326	711	24	could	could	AUX
crl-14326	711	25	n't	not	PART
crl-14326	711	26	find	find	VERB
crl-14326	711	27	information	information	NOUN
crl-14326	711	28	in	in	ADP
crl-14326	711	29	source	source	NOUN
crl-14326	711	30	b.	b.	PROPN
crl-14326	711	31	need	need	VERB
crl-14326	711	32	more	more	ADJ
crl-14326	711	33	in	in	ADP
crl-14326	711	34	-	-	PUNCT
crl-14326	711	35	depth	depth	NOUN
crl-14326	711	36	d.	d.	NOUN
crl-14326	711	37	found	find	VERB
crl-14326	711	38	nothing	nothing	PRON
crl-14326	711	39	18	18	NUM
crl-14326	711	40	.	.	PUNCT
crl-14326	712	1	totcklev	totcklev	ADJ
crl-14326	712	2	-	-	PUNCT
crl-14326	712	3	total	total	NOUN
crl-14326	712	4	number	number	NOUN
crl-14326	712	5	of	of	ADP
crl-14326	712	6	times	times	PROPN
crl-14326	712	7	patron	patron	NOUN
crl-14326	712	8	reports	report	VERB
crl-14326	712	9	reasons	reason	NOUN
crl-14326	712	10	for	for	ADP
crl-14326	712	11	being	be	AUX
crl-14326	712	12	partly	partly	ADV
crl-14326	712	13	or	or	CCONJ
crl-14326	712	14	not	not	PART
crl-14326	712	15	satisfied	satisfied	ADJ
crl-14326	712	16	with	with	ADP
crl-14326	712	17	appropriateness	appropriateness	NOUN
crl-14326	712	18	or	or	CCONJ
crl-14326	712	19	clarity	clarity	NOUN
crl-14326	712	20	of	of	ADP
crl-14326	712	21	information	information	NOUN
crl-14326	712	22	range=	range=	NOUN
crl-14326	712	23	0	0	NUM
crl-14326	712	24	-	-	SYM
crl-14326	712	25	3	3	NUM
crl-14326	712	26	a.	a.	NOUN
crl-14326	712	27	need	need	VERB
crl-14326	712	28	more	more	ADJ
crl-14326	712	29	simple	simple	ADJ
crl-14326	712	30	b.	b.	PROPN
crl-14326	712	31	toomuch	toomuch	PROPN
crl-14326	712	32	c.	c.	NOUN
crl-14326	712	33	explanations	explanation	NOUN
crl-14326	712	34	not	not	PART
crl-14326	712	35	clear	clear	ADJ
crl-14326	712	36	19	19	NUM
crl-14326	712	37	.	.	PUNCT
crl-14326	712	38	zi	zi	NOUN
crl-14326	712	39	-	-	PUNCT
crl-14326	712	40	patron	patron	NOUN
crl-14326	712	41	reports	report	NOUN
crl-14326	712	42	degree	degree	NOUN
crl-14326	712	43	of	of	ADP
crl-14326	712	44	importance	importance	NOUN
crl-14326	712	45	of	of	ADP
crl-14326	712	46	the	the	DET
crl-14326	712	47	question	question	NOUN
crl-14326	712	48	to	to	ADP
crl-14326	712	49	him	he	PRON
crl-14326	712	50	or	or	CCONJ
crl-14326	712	51	her	her	PRON
crl-14326	712	52	1	1	NUM
crl-14326	712	53	.	.	PUNCT
crl-14326	712	54	very	very	ADV
crl-14326	712	55	important	important	ADJ
crl-14326	712	56	4	4	NUM
crl-14326	712	57	.	.	PUNCT
crl-14326	712	58	somewhat	somewhat	ADV
crl-14326	712	59	important	important	ADJ
crl-14326	712	60	2	2	NUM
crl-14326	712	61	.	.	PUNCT
crl-14326	712	62	important	important	ADJ
crl-14326	712	63	5	5	NUM
crl-14326	712	64	.	.	PUNCT
crl-14326	712	65	not	not	PART
crl-14326	712	66	important	important	ADJ
crl-14326	712	67	3	3	NUM
crl-14326	712	68	.	.	PUNCT
crl-14326	712	69	moderately	moderately	ADV
crl-14326	712	70	important	important	ADJ
crl-14326	712	71	20	20	NUM
crl-14326	712	72	.	.	PUNCT
crl-14326	713	1	totckser	totckser	NOUN
crl-14326	713	2	-	-	PUNCT
crl-14326	713	3	total	total	NOUN
crl-14326	713	4	number	number	NOUN
crl-14326	713	5	of	of	ADP
crl-14326	713	6	times	times	PROPN
crl-14326	713	7	patron	patron	PROPN
crl-14326	713	8	checks	check	VERB
crl-14326	713	9	negative	negative	ADJ
crl-14326	713	10	service	service	NOUN
crl-14326	713	11	marks	mark	NOUN
crl-14326	713	12	range=	range=	NOUN
crl-14326	713	13	0	0	NUM
crl-14326	713	14	-	-	SYM
crl-14326	713	15	6	6	NUM
crl-14326	713	16	a.	a.	NOUN
crl-14326	713	17	librarian	librarian	NOUN
crl-14326	713	18	only	only	ADV
crl-14326	713	19	partly	partly	ADV
crl-14326	713	20	or	or	CCONJ
crl-14326	713	21	did	do	AUX
crl-14326	713	22	not	not	PART
crl-14326	713	23	understand	understand	VERB
crl-14326	713	24	what	what	PRON
crl-14326	713	25	was	be	AUX
crl-14326	713	26	wanted	want	VERB
crl-14326	713	27	b.	b.	PROPN
crl-14326	713	28	librarian	librarian	PROPN
crl-14326	713	29	only	only	ADV
crl-14326	713	30	partly	partly	ADV
crl-14326	713	31	or	or	CCONJ
crl-14326	713	32	did	do	AUX
crl-14326	713	33	not	not	PART
crl-14326	713	34	give	give	VERB
crl-14326	713	35	enough	enough	ADJ
crl-14326	713	36	help	help	NOUN
crl-14326	713	37	and	and	CCONJ
crl-14326	713	38	explanation	explanation	PROPN
crl-14326	713	39	c.	c.	NOUN
crl-14326	713	40	explanations	explanation	NOUN
crl-14326	713	41	were	be	AUX
crl-14326	713	42	only	only	ADV
crl-14326	713	43	partly	partly	ADV
crl-14326	713	44	or	or	CCONJ
crl-14326	713	45	not	not	PART
crl-14326	713	46	clear	clear	ADJ
crl-14326	713	47	d.	d.	PROPN
crl-14326	713	48	librarian	librarian	PROPN
crl-14326	713	49	appeared	appear	VERB
crl-14326	713	50	only	only	ADV
crl-14326	713	51	partly	partly	ADV
crl-14326	713	52	or	or	CCONJ
crl-14326	713	53	not	not	PART
crl-14326	713	54	knowledgeable	knowledgeable	ADJ
crl-14326	713	55	e.	e.	PROPN
crl-14326	713	56	librarian	librarian	PROPN
crl-14326	713	57	only	only	ADV
crl-14326	713	58	partly	partly	ADV
crl-14326	713	59	or	or	CCONJ
crl-14326	713	60	not	not	PART
crl-14326	713	61	courteous	courteous	ADJ
crl-14326	713	62	and	and	CCONJ
crl-14326	713	63	considerate	considerate	ADJ
crl-14326	713	64	.	.	PUNCT
crl-14326	714	1	f	f	PROPN
crl-14326	714	2	librarian	librarian	PROPN
crl-14326	714	3	gave	give	VERB
crl-14326	714	4	patron	patron	NOUN
crl-14326	714	5	only	only	ADV
crl-14326	714	6	partly	partly	ADV
crl-14326	714	7	or	or	CCONJ
crl-14326	714	8	not	not	PART
crl-14326	714	9	enough	enough	ADJ
crl-14326	714	10	time	time	NOUN
crl-14326	714	11	21	21	NUM
crl-14326	714	12	.	.	PUNCT
crl-14326	715	1	totckth	totckth	ADJ
crl-14326	715	2	-	-	PUNCT
crl-14326	715	3	total	total	ADJ
crl-14326	715	4	number	number	NOUN
crl-14326	715	5	of	of	ADP
crl-14326	715	6	times	times	PROPN
crl-14326	715	7	patron	patron	NOUN
crl-14326	715	8	checks	check	VERB
crl-14326	715	9	not	not	PART
crl-14326	715	10	enough	enough	ADJ
crl-14326	715	11	assistance	assistance	NOUN
crl-14326	715	12	range=	range=	NOUN
crl-14326	715	13	0	0	NUM
crl-14326	715	14	-	-	SYM
crl-14326	715	15	2	2	NUM
crl-14326	715	16	a.	a.	NOUN
crl-14326	715	17	librarian	librarian	NOUN
crl-14326	715	18	gave	give	VERB
crl-14326	715	19	only	only	ADV
crl-14326	715	20	partly	partly	ADV
crl-14326	715	21	or	or	CCONJ
crl-14326	715	22	not	not	PART
crl-14326	715	23	enough	enough	ADJ
crl-14326	715	24	help	help	NOUN
crl-14326	715	25	and	and	CCONJ
crl-14326	715	26	explanation	explanation	PROPN
crl-14326	715	27	b.	b.	PROPN
crl-14326	715	28	librarian	librarian	PROPN
crl-14326	715	29	gave	give	VERB
crl-14326	715	30	patron	patron	NOUN
crl-14326	715	31	only	only	ADV
crl-14326	715	32	partly	partly	ADV
crl-14326	715	33	or	or	CCONJ
crl-14326	715	34	not	not	PART
crl-14326	715	35	enough	enough	ADJ
crl-14326	715	36	time	time	NOUN
crl-14326	715	37	22	22	NUM
crl-14326	715	38	.	.	PUNCT
crl-14326	716	1	totckuk	totckuk	ADJ
crl-14326	716	2	-	-	PUNCT
crl-14326	716	3	total	total	NOUN
crl-14326	716	4	number	number	NOUN
crl-14326	716	5	of	of	ADP
crl-14326	716	6	patron	patron	NOUN
crl-14326	716	7	checks	check	NOUN
crl-14326	716	8	librarian	librarian	NOUN
crl-14326	716	9	only	only	ADV
crl-14326	716	10	partly	partly	ADV
crl-14326	716	11	or	or	CCONJ
crl-14326	716	12	did	do	AUX
crl-14326	716	13	not	not	PART
crl-14326	716	14	understand	understand	VERB
crl-14326	716	15	or	or	CCONJ
crl-14326	716	16	appeared	appear	VERB
crl-14326	716	17	only	only	ADV
crl-14326	716	18	partly	partly	ADV
crl-14326	716	19	or	or	CCONJ
crl-14326	716	20	not	not	PART
crl-14326	716	21	knowledgeable	knowledgeable	ADJ
crl-14326	716	22	.	.	PUNCT
crl-14326	717	1	range=	range=	NUM
crl-14326	717	2	0	0	NUM
crl-14326	717	3	-	-	SYM
crl-14326	717	4	2	2	NUM
crl-14326	717	5	a.	a.	NOUN
crl-14326	717	6	librarian	librarian	NOUN
crl-14326	717	7	only	only	ADV
crl-14326	717	8	partly	partly	ADV
crl-14326	717	9	or	or	CCONJ
crl-14326	717	10	did	do	AUX
crl-14326	717	11	not	not	PART
crl-14326	717	12	understand	understand	VERB
crl-14326	717	13	what	what	PRON
crl-14326	717	14	was	be	AUX
crl-14326	717	15	wanted	want	VERB
crl-14326	717	16	b.	b.	PROPN
crl-14326	717	17	librarian	librarian	PROPN
crl-14326	717	18	appeared	appear	VERB
crl-14326	717	19	only	only	ADV
crl-14326	717	20	partly	partly	ADV
crl-14326	717	21	or	or	CCONJ
crl-14326	717	22	not	not	PART
crl-14326	717	23	knowledgeable	knowledgeable	ADJ
crl-14326	717	24	23	23	NUM
crl-14326	717	25	.	.	PUNCT
crl-14326	718	1	zpr7	zpr7	PROPN
crl-14326	718	2	-	-	PROPN
crl-14326	718	3	librarian	librarian	PROPN
crl-14326	718	4	understood	understand	VERB
crl-14326	718	5	what	what	PRON
crl-14326	718	6	was	be	AUX
crl-14326	718	7	wanted	want	VERB
crl-14326	718	8	0	0	NUM
crl-14326	718	9	.	.	PUNCT
crl-14326	719	1	no	no	DET
crl-14326	719	2	1	1	NUM
crl-14326	719	3	.	.	PUNCT
crl-14326	720	1	partly	partly	ADV
crl-14326	720	2	2	2	NUM
crl-14326	720	3	.	.	X
crl-14326	721	1	yes	yes	INTJ
crl-14326	721	2	24	24	NUM
crl-14326	721	3	.	.	PUNCT
crl-14326	722	1	zpr8	zpr8	PROPN
crl-14326	722	2	-	-	PUNCT
crl-14326	722	3	librarian	librarian	PROPN
crl-14326	722	4	gave	give	VERB
crl-14326	722	5	enough	enough	ADJ
crl-14326	722	6	help	help	NOUN
crl-14326	722	7	and	and	CCONJ
crl-14326	722	8	explanation	explanation	VERB
crl-14326	722	9	0	0	NUM
crl-14326	722	10	.	.	PUNCT
crl-14326	723	1	no	no	DET
crl-14326	723	2	1	1	NUM
crl-14326	723	3	.	.	PUNCT
crl-14326	724	1	partly	partly	ADV
crl-14326	724	2	2	2	NUM
crl-14326	724	3	.	.	X
crl-14326	725	1	yes	yes	INTJ
crl-14326	725	2	25	25	NUM
crl-14326	725	3	.	.	PUNCT
crl-14326	726	1	zpr9	zpr9	PROPN
crl-14326	726	2	-	-	PUNCT
crl-14326	726	3	librarian	librarian	PROPN
crl-14326	726	4	's	's	PART
crl-14326	726	5	explanation	explanation	NOUN
crl-14326	726	6	were	be	AUX
crl-14326	726	7	clear	clear	ADJ
crl-14326	726	8	0	0	NUM
crl-14326	726	9	.	.	PUNCT
crl-14326	727	1	no	no	DET
crl-14326	727	2	338	338	NUM
crl-14326	727	3	college	college	PROPN
crl-14326	727	4	&	&	CCONJ
crl-14326	727	5	research	research	PROPN
crl-14326	727	6	libraries	library	NOUN
crl-14326	727	7	july	july	PROPN
crl-14326	727	8	1987	1987	NUM
crl-14326	727	9	appendix	appendix	PROPN
crl-14326	727	10	b.	b.	PROPN
crl-14326	727	11	continued	continue	VERB
crl-14326	727	12	1	1	NUM
crl-14326	727	13	.	.	PUNCT
crl-14326	727	14	partly	partly	ADV
crl-14326	727	15	2	2	NUM
crl-14326	727	16	.	.	X
crl-14326	728	1	yes	yes	INTJ
crl-14326	728	2	26	26	NUM
crl-14326	728	3	.	.	PUNCT
crl-14326	729	1	zpr10	zpr10	NOUN
crl-14326	729	2	-	-	PUNCT
crl-14326	729	3	librarian	librarian	PROPN
crl-14326	729	4	appeared	appear	VERB
crl-14326	729	5	knowledgeable	knowledgeable	ADJ
crl-14326	729	6	0	0	PUNCT
crl-14326	729	7	.	.	PUNCT
crl-14326	730	1	no	no	DET
crl-14326	730	2	1	1	NUM
crl-14326	730	3	.	.	PUNCT
crl-14326	731	1	partly	partly	ADV
crl-14326	731	2	2	2	NUM
crl-14326	731	3	.	.	X
crl-14326	732	1	yes	yes	INTJ
crl-14326	732	2	27	27	NUM
crl-14326	732	3	.	.	PUNCT
crl-14326	733	1	zpr11	zpr11	PROPN
crl-14326	733	2	-	-	PUNCT
crl-14326	733	3	librarian	librarian	PROPN
crl-14326	733	4	was	be	AUX
crl-14326	733	5	courteous	courteous	ADJ
crl-14326	733	6	and	and	CCONJ
crl-14326	733	7	considerate	considerate	ADJ
crl-14326	733	8	0	0	NUM
crl-14326	733	9	.	.	PUNCT
crl-14326	734	1	no	no	DET
crl-14326	734	2	1	1	NUM
crl-14326	734	3	.	.	PUNCT
crl-14326	735	1	partly	partly	ADV
crl-14326	735	2	2	2	NUM
crl-14326	735	3	.	.	X
crl-14326	736	1	yes	yes	INTJ
crl-14326	736	2	28	28	NUM
crl-14326	736	3	.	.	PUNCT
crl-14326	737	1	zpr12	zpr12	NOUN
crl-14326	737	2	-	-	PUNCT
crl-14326	737	3	librarian	librarian	PROPN
crl-14326	737	4	gave	give	VERB
crl-14326	737	5	enough	enough	ADJ
crl-14326	737	6	time	time	NOUN
crl-14326	737	7	0	0	NUM
crl-14326	737	8	.	.	PUNCT
crl-14326	738	1	no	no	DET
crl-14326	738	2	1	1	NUM
crl-14326	738	3	.	.	PUNCT
crl-14326	739	1	partly	partly	ADV
crl-14326	739	2	2	2	NUM
crl-14326	739	3	.	.	X
crl-14326	740	1	yes	yes	INTJ
crl-14326	740	2	29	29	NUM
crl-14326	740	3	.	.	PUNCT
crl-14326	741	1	totckcd	totckcd	ADJ
crl-14326	741	2	-	-	PUNCT
crl-14326	741	3	range	range	NOUN
crl-14326	741	4	=	=	SYM
crl-14326	741	5	0	0	NUM
crl-14326	741	6	-	-	SYM
crl-14326	741	7	4	4	NUM
crl-14326	741	8	total	total	ADJ
crl-14326	741	9	number	number	NOUN
crl-14326	741	10	of	of	ADP
crl-14326	741	11	times	time	NOUN
crl-14326	741	12	patron	patron	NOUN
crl-14326	741	13	or	or	CCONJ
crl-14326	741	14	librarian	librarian	ADJ
crl-14326	741	15	marks	mark	NOUN
crl-14326	741	16	responses	response	NOUN
crl-14326	741	17	indicating	indicate	VERB
crl-14326	741	18	communication	communication	NOUN
crl-14326	741	19	difficulty	difficulty	NOUN
crl-14326	741	20	.	.	PUNCT
crl-14326	742	1	patron	patron	PROPN
crl-14326	742	2	reports	report	VERB
crl-14326	742	3	:	:	PUNCT
crl-14326	742	4	a.	a.	NOUN
crl-14326	742	5	librarian	librarian	PROPN
crl-14326	742	6	only	only	ADV
crl-14326	742	7	partly	partly	ADV
crl-14326	742	8	or	or	CCONJ
crl-14326	742	9	did	do	AUX
crl-14326	742	10	not	not	PART
crl-14326	742	11	understand	understand	VERB
crl-14326	742	12	what	what	PRON
crl-14326	742	13	was	be	AUX
crl-14326	742	14	wanted	want	VERB
crl-14326	742	15	b.	b.	PROPN
crl-14326	742	16	information	information	PROPN
crl-14326	742	17	was	be	AUX
crl-14326	742	18	what	what	PRON
crl-14326	742	19	i	i	PRON
crl-14326	742	20	asked	ask	VERB
crl-14326	742	21	for	for	ADP
crl-14326	742	22	,	,	PUNCT
crl-14326	742	23	but	but	CCONJ
crl-14326	742	24	not	not	PART
crl-14326	742	25	really	really	ADV
crl-14326	742	26	what	what	PRON
crl-14326	742	27	i	i	PRON
crl-14326	742	28	wanted	want	VERB
crl-14326	742	29	c.	c.	PROPN
crl-14326	742	30	want	want	VERB
crl-14326	742	31	different	different	ADJ
crl-14326	742	32	viewpoint	viewpoint	NOUN
crl-14326	742	33	librarian	librarian	ADJ
crl-14326	742	34	reports	report	NOUN
crl-14326	742	35	:	:	PUNCT
crl-14326	742	36	a.	a.	NOUN
crl-14326	742	37	communication	communication	NOUN
crl-14326	742	38	difficulty	difficulty	NOUN
crl-14326	742	39	or	or	CCONJ
crl-14326	742	40	confused	confused	ADJ
crl-14326	742	41	question	question	NOUN
crl-14326	742	42	30	30	NUM
crl-14326	742	43	.	.	PUNCT
crl-14326	743	1	totcklrn	totcklrn	ADJ
crl-14326	743	2	-	-	ADJ
crl-14326	743	3	total	total	ADJ
crl-14326	743	4	number	number	NOUN
crl-14326	743	5	of	of	ADP
crl-14326	743	6	times	times	PROPN
crl-14326	743	7	patron	patron	NOUN
crl-14326	743	8	checks	check	VERB
crl-14326	743	9	that	that	PRON
crl-14326	743	10	something	something	PRON
crl-14326	743	11	was	be	AUX
crl-14326	743	12	learned	learn	VERB
crl-14326	743	13	about	about	ADP
crl-14326	743	14	library	library	NOUN
crl-14326	743	15	and/	and/	PROPN
crl-14326	743	16	or	or	CCONJ
crl-14326	743	17	about	about	ADP
crl-14326	743	18	reference	reference	NOUN
crl-14326	743	19	sources	source	NOUN
crl-14326	743	20	range=	range=	NUM
crl-14326	743	21	0	0	NUM
crl-14326	743	22	-	-	SYM
crl-14326	743	23	4	4	NUM
crl-14326	743	24	patron	patron	NOUN
crl-14326	743	25	reports	report	NOUN
crl-14326	743	26	learning	learn	VERB
crl-14326	743	27	something	something	PRON
crl-14326	743	28	patron	patron	NOUN
crl-14326	743	29	reports	report	VERB
crl-14326	743	30	learning	learn	VERB
crl-14326	743	31	new	new	ADJ
crl-14326	743	32	about	about	ADP
crl-14326	743	33	the	the	DET
crl-14326	743	34	library	library	NOUN
crl-14326	743	35	reference	reference	NOUN
crl-14326	743	36	sources	source	NOUN
crl-14326	743	37	0	0	NUM
crl-14326	743	38	.	.	PUNCT
crl-14326	744	1	no	no	DET
crl-14326	744	2	0	0	NOUN
crl-14326	744	3	.	.	PUNCT
crl-14326	745	1	no	no	DET
crl-14326	745	2	new	new	ADJ
crl-14326	745	3	sources	source	NOUN
crl-14326	745	4	1	1	NUM
crl-14326	745	5	.	.	PUNCT
crl-14326	745	6	partly	partly	ADV
crl-14326	745	7	1	1	NUM
crl-14326	745	8	.	.	X
crl-14326	745	9	one	one	NUM
crl-14326	745	10	new	new	ADJ
crl-14326	745	11	source	source	NOUN
crl-14326	745	12	2	2	NUM
crl-14326	745	13	.	.	PUNCT
crl-14326	745	14	yes	yes	INTJ
crl-14326	745	15	2	2	NUM
crl-14326	745	16	.	.	NUM
crl-14326	745	17	two	two	NUM
crl-14326	745	18	or	or	CCONJ
crl-14326	745	19	more	more	ADJ
crl-14326	745	20	new	new	ADJ
crl-14326	745	21	sources	source	NOUN
crl-14326	745	22	31	31	NUM
crl-14326	745	23	.	.	PUNCT
crl-14326	746	1	totc	totc	NOUN
crl-14326	746	2	:	:	PUNCT
crl-14326	746	3	krel	krel	NOUN
crl-14326	746	4	-	-	PUNCT
crl-14326	746	5	total	total	NOUN
crl-14326	746	6	number	number	NOUN
crl-14326	746	7	of	of	ADP
crl-14326	746	8	times	times	PROPN
crl-14326	746	9	patron	patron	NOUN
crl-14326	746	10	checks	check	VERB
crl-14326	746	11	that	that	SCONJ
crl-14326	746	12	information	information	NOUN
crl-14326	746	13	/	/	SYM
crl-14326	746	14	materials	material	NOUN
crl-14326	746	15	were	be	AUX
crl-14326	746	16	not	not	PART
crl-14326	746	17	relevant	relevant	ADJ
crl-14326	746	18	or	or	CCONJ
crl-14326	746	19	doubtful	doubtful	ADJ
crl-14326	746	20	in	in	ADP
crl-14326	746	21	some	some	DET
crl-14326	746	22	way	way	NOUN
crl-14326	746	23	range=	range=	NUM
crl-14326	746	24	0	0	NUM
crl-14326	746	25	-	-	SYM
crl-14326	746	26	4	4	NUM
crl-14326	746	27	a.	a.	NOUN
crl-14326	746	28	not	not	PART
crl-14326	746	29	relevant	relevant	ADJ
crl-14326	746	30	enough	enough	ADJ
crl-14326	746	31	b.	b.	PROPN
crl-14326	746	32	want	want	VERB
crl-14326	746	33	different	different	ADJ
crl-14326	746	34	viewpoint	viewpoint	NOUN
crl-14326	746	35	c.	c.	NOUN
crl-14326	746	36	not	not	PART
crl-14326	746	37	sure	sure	ADJ
crl-14326	746	38	if	if	SCONJ
crl-14326	746	39	information	information	NOUN
crl-14326	746	40	is	be	AUX
crl-14326	746	41	correct	correct	ADJ
crl-14326	746	42	d.	d.	PROPN
crl-14326	746	43	information	information	NOUN
crl-14326	746	44	was	be	AUX
crl-14326	746	45	what	what	PRON
crl-14326	746	46	i	i	PRON
crl-14326	746	47	asked	ask	VERB
crl-14326	746	48	for	for	ADP
crl-14326	746	49	,	,	PUNCT
crl-14326	746	50	but	but	CCONJ
crl-14326	746	51	not	not	PART
crl-14326	746	52	really	really	ADV
crl-14326	746	53	what	what	PRON
crl-14326	746	54	i	i	PRON
crl-14326	746	55	wanted	want	VERB
crl-14326	746	56	32	32	NUM
crl-14326	746	57	.	.	PUNCT
crl-14326	747	1	totckpcd	totckpcd	NOUN
crl-14326	747	2	-	-	PUNCT
crl-14326	747	3	total	total	NOUN
crl-14326	747	4	number	number	NOUN
crl-14326	747	5	of	of	ADP
crl-14326	747	6	times	times	PROPN
crl-14326	747	7	patron	patron	NOUN
crl-14326	747	8	checks	check	VERB
crl-14326	747	9	responses	response	NOUN
crl-14326	747	10	indicating	indicate	VERB
crl-14326	747	11	communication	communication	NOUN
crl-14326	747	12	difficulties	difficulty	NOUN
crl-14326	747	13	range=	range=	NOUN
crl-14326	747	14	0	0	NUM
crl-14326	747	15	-	-	SYM
crl-14326	747	16	3	3	NUM
crl-14326	747	17	a.	a.	NOUN
crl-14326	747	18	librarian	librarian	NOUN
crl-14326	747	19	only	only	ADV
crl-14326	747	20	partly	partly	ADV
crl-14326	747	21	or	or	CCONJ
crl-14326	747	22	did	do	AUX
crl-14326	747	23	not	not	PART
crl-14326	747	24	understand	understand	VERB
crl-14326	747	25	what	what	PRON
crl-14326	747	26	was	be	AUX
crl-14326	747	27	wanted	want	VERB
crl-14326	747	28	b.	b.	PROPN
crl-14326	747	29	information	information	PROPN
crl-14326	747	30	was	be	AUX
crl-14326	747	31	what	what	PRON
crl-14326	747	32	i	i	PRON
crl-14326	747	33	asked	ask	VERB
crl-14326	747	34	for	for	ADP
crl-14326	747	35	,	,	PUNCT
crl-14326	747	36	but	but	CCONJ
crl-14326	747	37	not	not	PART
crl-14326	747	38	really	really	ADV
crl-14326	747	39	what	what	PRON
crl-14326	747	40	i	i	PRON
crl-14326	747	41	wanted	want	VERB
crl-14326	747	42	c.	c.	PROPN
crl-14326	747	43	want	want	VERB
crl-14326	747	44	different	different	ADJ
crl-14326	747	45	viewpoint	viewpoint	NOUN
crl-14326	747	46	33	33	NUM
crl-14326	747	47	.	.	PUNCT
crl-14326	748	1	zlrs	zlrs	NOUN
crl-14326	748	2	-	-	PUNCT
crl-14326	748	3	librarian	librarian	ADJ
crl-14326	748	4	and	and	CCONJ
crl-14326	748	5	patron	patron	NOUN
crl-14326	748	6	report	report	NOUN
crl-14326	748	7	whether	whether	SCONJ
crl-14326	748	8	the	the	DET
crl-14326	748	9	librarian	librarian	NOUN
crl-14326	748	10	suggested	suggest	VERB
crl-14326	748	11	and	and	CCONJ
crl-14326	748	12	directed	direct	VERB
crl-14326	748	13	only	only	ADV
crl-14326	748	14	or	or	CCONJ
crl-14326	748	15	helped	help	VERB
crl-14326	748	16	search	search	VERB
crl-14326	748	17	1	1	NUM
crl-14326	748	18	.	.	PUNCT
crl-14326	749	1	librarian	librarian	ADJ
crl-14326	749	2	or	or	CCONJ
crl-14326	749	3	patron	patron	NOUN
crl-14326	749	4	report	report	NOUN
crl-14326	749	5	directed	direct	VERB
crl-14326	749	6	and	and	CCONJ
crl-14326	749	7	suggested	suggest	VERB
crl-14326	749	8	only	only	ADV
crl-14326	749	9	2	2	NUM
crl-14326	749	10	.	.	PUNCT
crl-14326	750	1	librarian	librarian	ADJ
crl-14326	750	2	and	and	CCONJ
crl-14326	750	3	patron	patron	PROPN
crl-14326	750	4	report	report	NOUN
crl-14326	750	5	"	"	PUNCT
crl-14326	750	6	helped	help	VERB
crl-14326	750	7	search	search	VERB
crl-14326	750	8	"	"	PUNCT
crl-14326	750	9	34	34	NUM
crl-14326	750	10	.	.	PUNCT
crl-14326	751	1	ag	ag	NOUN
crl-14326	751	2	-	-	PUNCT
crl-14326	751	3	number	number	NOUN
crl-14326	751	4	of	of	ADP
crl-14326	751	5	times	time	NOUN
crl-14326	751	6	patron	patron	NOUN
crl-14326	751	7	and	and	CCONJ
crl-14326	751	8	librarian	librarian	PROPN
crl-14326	751	9	agree	agree	VERB
crl-14326	751	10	on	on	ADP
crl-14326	751	11	outcome	outcome	NOUN
crl-14326	751	12	a.	a.	NOUN
crl-14326	751	13	librarian	librarian	PROPN
crl-14326	751	14	and	and	CCONJ
crl-14326	751	15	patron	patron	NOUN
crl-14326	751	16	agree	agree	VERB
crl-14326	751	17	found	find	VERB
crl-14326	751	18	b.	b.	PROPN
crl-14326	751	19	librarian	librarian	PROPN
crl-14326	751	20	and	and	CCONJ
crl-14326	751	21	patron	patron	NOUN
crl-14326	751	22	agree	agree	VERB
crl-14326	751	23	partly	partly	ADV
crl-14326	751	24	found	find	VERB
crl-14326	751	25	c.	c.	PROPN
crl-14326	751	26	librarian	librarian	PROPN
crl-14326	751	27	and	and	CCONJ
crl-14326	751	28	patron	patron	NOUN
crl-14326	751	29	agree	agree	AUX
crl-14326	751	30	not	not	PART
crl-14326	751	31	found	find	VERB
crl-14326	751	32	35	35	NUM
crl-14326	751	33	.	.	PUNCT
crl-14326	752	1	totckrns	totckrn	NOUN
crl-14326	752	2	-	-	PUNCT
crl-14326	752	3	total	total	NOUN
crl-14326	752	4	number	number	NOUN
crl-14326	752	5	of	of	ADP
crl-14326	752	6	times	times	PROPN
crl-14326	752	7	patron	patron	NOUN
crl-14326	752	8	checks	check	VERB
crl-14326	752	9	reasons	reason	NOUN
crl-14326	752	10	not	not	PART
crl-14326	752	11	satisfied	satisfied	ADJ
crl-14326	752	12	range=	range=	NOUN
crl-14326	752	13	0	0	NUM
crl-14326	752	14	-	-	SYM
crl-14326	752	15	9	9	NUM
crl-14326	752	16	a.	a.	NOUN
crl-14326	752	17	found	find	VERB
crl-14326	752	18	nothing	nothing	PRON
crl-14326	752	19	f.	f.	NOUN
crl-14326	752	20	not	not	PART
crl-14326	752	21	relevant	relevant	ADJ
crl-14326	752	22	enough	enough	ADJ
crl-14326	752	23	b.	b.	NOUN
crl-14326	752	24	not	not	PART
crl-14326	752	25	enough	enough	ADJ
crl-14326	752	26	g.	g.	NOUN
crl-14326	752	27	want	want	VERB
crl-14326	752	28	different	different	ADJ
crl-14326	752	29	viewpoint	viewpoint	NOUN
crl-14326	752	30	c.	c.	NOUN
crl-14326	752	31	need	need	VERB
crl-14326	752	32	more	more	ADJ
crl-14326	752	33	simple	simple	ADJ
crl-14326	752	34	h.	h.	NOUN
crl-14326	752	35	could	could	AUX
crl-14326	752	36	n't	not	PART
crl-14326	752	37	find	find	VERB
crl-14326	752	38	information	information	NOUN
crl-14326	752	39	in	in	ADP
crl-14326	752	40	source	source	NOUN
crl-14326	752	41	d.	d.	PROPN
crl-14326	752	42	toomuch	toomuch	PROPN
crl-14326	752	43	i.	i.	NOUN
crl-14326	752	44	not	not	PART
crl-14326	752	45	sure	sure	ADJ
crl-14326	752	46	if	if	SCONJ
crl-14326	752	47	information	information	NOUN
crl-14326	752	48	given	give	VERB
crl-14326	752	49	me	i	PRON
crl-14326	752	50	is	be	AUX
crl-14326	752	51	correct	correct	ADJ
crl-14326	752	52	e.	e.	PROPN
crl-14326	752	53	need	need	VERB
crl-14326	752	54	more	more	ADJ
crl-14326	752	55	in	in	ADP
crl-14326	752	56	-	-	PUNCT
crl-14326	752	57	depth	depth	NOUN
