id	sid	tid	token	lemma	pos
crl-14484	1	1	college	college	NOUN
crl-14484	1	2	and	and	CCONJ
crl-14484	1	3	research	research	NOUN
crl-14484	1	4	libraries	library	NOUN
crl-14484	1	5	an	an	DET
crl-14484	1	6	evaluation	evaluation	NOUN
crl-14484	1	7	of	of	ADP
crl-14484	1	8	reference	reference	NOUN
crl-14484	1	9	desk	desk	NOUN
crl-14484	1	10	service	service	NOUN
crl-14484	1	11	john	john	PROPN
crl-14484	1	12	0	0	PROPN
crl-14484	1	13	.	.	PUNCT
crl-14484	2	1	christensen	christensen	PROPN
crl-14484	2	2	,	,	PUNCT
crl-14484	2	3	larry	larry	PROPN
crl-14484	2	4	d.	d.	PROPN
crl-14484	2	5	benson	benson	PROPN
crl-14484	2	6	,	,	PUNCT
crl-14484	2	7	h.	h.	PROPN
crl-14484	2	8	julene	julene	PROPN
crl-14484	2	9	butler	butler	PROPN
crl-14484	2	10	,	,	PUNCT
crl-14484	2	11	blaine	blaine	PROPN
crl-14484	2	12	h.	h.	PROPN
crl-14484	2	13	hall	hall	PROPN
crl-14484	2	14	,	,	PUNCT
crl-14484	2	15	and	and	CCONJ
crl-14484	3	1	don	don	PROPN
crl-14484	3	2	h.	h.	PROPN
crl-14484	3	3	howard	howard	PROPN
crl-14484	3	4	recent	recent	ADJ
crl-14484	3	5	studies	study	NOUN
crl-14484	3	6	of	of	ADP
crl-14484	3	7	academic	academic	ADJ
crl-14484	3	8	and	and	CCONJ
crl-14484	3	9	public	public	ADJ
crl-14484	3	10	libraries	library	NOUN
crl-14484	3	11	across	across	ADP
crl-14484	3	12	the	the	DET
crl-14484	3	13	country	country	NOUN
crl-14484	3	14	are	be	AUX
crl-14484	3	15	revealing	reveal	VERB
crl-14484	3	16	serious	serious	ADJ
crl-14484	3	17	deficiencies	deficiency	NOUN
crl-14484	3	18	in	in	ADP
crl-14484	3	19	the	the	DET
crl-14484	3	20	quality	quality	NOUN
crl-14484	3	21	of	of	ADP
crl-14484	3	22	reference	reference	NOUN
crl-14484	3	23	service	service	NOUN
crl-14484	3	24	-	-	PUNCT
crl-14484	3	25	only	only	ADV
crl-14484	3	26	55	55	NUM
crl-14484	3	27	percent	percent	NOUN
crl-14484	3	28	of	of	ADP
crl-14484	3	29	the	the	DET
crl-14484	3	30	factual	factual	ADJ
crl-14484	3	31	and	and	CCONJ
crl-14484	3	32	bibliographic	bibliographic	ADJ
crl-14484	3	33	questions	question	NOUN
crl-14484	3	34	asked	ask	VERB
crl-14484	3	35	are	be	AUX
crl-14484	3	36	answered	answer	VERB
crl-14484	3	37	correctly	correctly	ADV
crl-14484	3	38	.	.	PUNCT
crl-14484	4	1	a	a	DET
crl-14484	4	2	five	five	NUM
crl-14484	4	3	-	-	PUNCT
crl-14484	4	4	part	part	NOUN
crl-14484	4	5	management	management	NOUN
crl-14484	4	6	study	study	NOUN
crl-14484	4	7	was	be	AUX
crl-14484	4	8	conducted	conduct	VERB
crl-14484	4	9	of	of	ADP
crl-14484	4	10	the	the	DET
crl-14484	4	11	brigham	brigham	PROPN
crl-14484	4	12	young	young	PROPN
crl-14484	4	13	university	university	NOUN
crl-14484	4	14	library	library	NOUN
crl-14484	4	15	reference	reference	NOUN
crl-14484	4	16	service	service	NOUN
crl-14484	4	17	to	to	PART
crl-14484	4	18	determine	determine	VERB
crl-14484	4	19	the	the	DET
crl-14484	4	20	quality	quality	NOUN
crl-14484	4	21	of	of	ADP
crl-14484	4	22	service	service	NOUN
crl-14484	4	23	provided	provide	VERB
crl-14484	4	24	by	by	ADP
crl-14484	4	25	the	the	DET
crl-14484	4	26	student	student	NOUN
crl-14484	4	27	and	and	CCONJ
crl-14484	4	28	department	department	NOUN
crl-14484	4	29	assistants	assistant	NOUN
crl-14484	4	30	,	,	PUNCT
crl-14484	4	31	the	the	DET
crl-14484	4	32	adequacy	adequacy	NOUN
crl-14484	4	33	of	of	ADP
crl-14484	4	34	the	the	DET
crl-14484	4	35	training	training	NOUN
crl-14484	4	36	program	program	NOUN
crl-14484	4	37	,	,	PUNCT
crl-14484	4	38	and	and	CCONJ
crl-14484	4	39	the	the	DET
crl-14484	4	40	effectiveness	effectiveness	NOUN
crl-14484	4	41	of	of	ADP
crl-14484	4	42	the	the	DET
crl-14484	4	43	system	system	NOUN
crl-14484	4	44	of	of	ADP
crl-14484	4	45	referring	refer	VERB
crl-14484	4	46	patrons	patron	NOUN
crl-14484	4	47	to	to	PART
crl-14484	4	48	subject	subject	VERB
crl-14484	4	49	specialist	specialist	NOUN
crl-14484	4	50	librarians	librarian	NOUN
crl-14484	4	51	.	.	PUNCT
crl-14484	5	1	the	the	DET
crl-14484	5	2	major	major	ADJ
crl-14484	5	3	problems	problem	NOUN
crl-14484	5	4	revealed	reveal	VERB
crl-14484	5	5	include	include	VERB
crl-14484	5	6	the	the	DET
crl-14484	5	7	following	follow	VERB
crl-14484	5	8	:	:	PUNCT
crl-14484	5	9	(	(	PUNCT
crl-14484	5	10	1	1	X
crl-14484	5	11	)	)	PUNCT
crl-14484	5	12	the	the	DET
crl-14484	5	13	student	student	NOUN
crl-14484	5	14	and	and	CCONJ
crl-14484	5	15	department	department	NOUN
crl-14484	5	16	assistants	assistant	NOUN
crl-14484	5	17	feel	feel	VERB
crl-14484	5	18	isolated	isolated	ADJ
crl-14484	5	19	from	from	ADP
crl-14484	5	20	the	the	DET
crl-14484	5	21	subject	subject	NOUN
crl-14484	5	22	specialists	specialist	NOUN
crl-14484	5	23	;	;	PUNCT
crl-14484	5	24	(	(	PUNCT
crl-14484	5	25	2	2	X
crl-14484	5	26	)	)	PUNCT
crl-14484	5	27	the	the	DET
crl-14484	5	28	referral	referral	ADJ
crl-14484	5	29	system	system	NOUN
crl-14484	5	30	works	work	VERB
crl-14484	5	31	poorly	poorly	ADV
crl-14484	5	32	;	;	PUNCT
crl-14484	5	33	(	(	PUNCT
crl-14484	5	34	3	3	X
crl-14484	5	35	)	)	PUNCT
crl-14484	5	36	the	the	DET
crl-14484	5	37	training	training	NOUN
crl-14484	5	38	program	program	NOUN
crl-14484	5	39	is	be	AUX
crl-14484	5	40	inconsistent	inconsistent	ADJ
crl-14484	5	41	and	and	CCONJ
crl-14484	5	42	often	often	ADV
crl-14484	5	43	ineffective	ineffective	ADJ
crl-14484	5	44	;	;	PUNCT
crl-14484	5	45	and	and	CCONJ
crl-14484	5	46	most	most	ADV
crl-14484	5	47	seriously	seriously	ADV
crl-14484	5	48	(	(	PUNCT
crl-14484	5	49	4	4	X
crl-14484	5	50	)	)	PUNCT
crl-14484	5	51	the	the	DET
crl-14484	5	52	student	student	NOUN
crl-14484	5	53	assistants	assistant	NOUN
crl-14484	5	54	answered	answer	VERB
crl-14484	5	55	only	only	ADV
crl-14484	5	56	36	36	NUM
crl-14484	5	57	percent	percent	NOUN
crl-14484	5	58	of	of	ADP
crl-14484	5	59	the	the	DET
crl-14484	5	60	unobtrusive	unobtrusive	ADJ
crl-14484	5	61	test	test	NOUN
crl-14484	5	62	questions	question	NOUN
crl-14484	5	63	correctly	correctly	ADV
crl-14484	5	64	.	.	PUNCT
crl-14484	6	1	he	he	PRON
crl-14484	6	2	objective	objective	ADJ
crl-14484	6	3	of	of	ADP
crl-14484	6	4	a	a	DET
crl-14484	6	5	library	library	NOUN
crl-14484	6	6	is	be	AUX
crl-14484	6	7	not	not	PART
crl-14484	6	8	merely	merely	ADV
crl-14484	6	9	to	to	PART
crl-14484	6	10	warehouse	warehouse	VERB
crl-14484	6	11	information	information	NOUN
crl-14484	6	12	,	,	PUNCT
crl-14484	6	13	but	but	CCONJ
crl-14484	6	14	to	to	PART
crl-14484	6	15	help	help	VERB
crl-14484	6	16	patrons	patron	NOUN
crl-14484	6	17	find	find	VERB
crl-14484	6	18	the	the	DET
crl-14484	6	19	information	information	NOUN
crl-14484	6	20	they	they	PRON
crl-14484	6	21	desire	desire	VERB
crl-14484	6	22	.	.	PUNCT
crl-14484	7	1	though	though	SCONJ
crl-14484	7	2	all	all	DET
crl-14484	7	3	aspects	aspect	NOUN
crl-14484	7	4	of	of	ADP
crl-14484	7	5	librarianship	librarianship	NOUN
crl-14484	7	6	are	be	AUX
crl-14484	7	7	concerned	concern	VERB
crl-14484	7	8	with	with	ADP
crl-14484	7	9	this	this	DET
crl-14484	7	10	goal	goal	NOUN
crl-14484	7	11	,	,	PUNCT
crl-14484	7	12	it	it	PRON
crl-14484	7	13	is	be	AUX
crl-14484	7	14	at	at	ADP
crl-14484	7	15	the	the	DET
crl-14484	7	16	reference	reference	NOUN
crl-14484	7	17	desk	desk	NOUN
crl-14484	7	18	that	that	SCONJ
crl-14484	7	19	the	the	DET
crl-14484	7	20	process	process	NOUN
crl-14484	7	21	of	of	ADP
crl-14484	7	22	determining	determine	VERB
crl-14484	7	23	the	the	DET
crl-14484	7	24	patron	patron	NOUN
crl-14484	7	25	's	's	PART
crl-14484	7	26	need	need	NOUN
crl-14484	7	27	,	,	PUNCT
crl-14484	7	28	formulating	formulate	VERB
crl-14484	7	29	a	a	DET
crl-14484	7	30	research	research	NOUN
crl-14484	7	31	strategy	strategy	NOUN
crl-14484	7	32	to	to	PART
crl-14484	7	33	fill	fill	VERB
crl-14484	7	34	that	that	DET
crl-14484	7	35	need	need	NOUN
crl-14484	7	36	,	,	PUNCT
crl-14484	7	37	and	and	CCONJ
crl-14484	7	38	providing	provide	VERB
crl-14484	7	39	accurate	accurate	ADJ
crl-14484	7	40	and	and	CCONJ
crl-14484	7	41	complete	complete	ADJ
crl-14484	7	42	information	information	NOUN
crl-14484	7	43	to	to	ADP
crl-14484	7	44	the	the	DET
crl-14484	7	45	patron	patron	NOUN
crl-14484	7	46	is	be	AUX
crl-14484	7	47	finally	finally	ADV
crl-14484	7	48	tested	test	VERB
crl-14484	7	49	.	.	PUNCT
crl-14484	8	1	providing	provide	VERB
crl-14484	8	2	professional	professional	ADJ
crl-14484	8	3	-	-	PUNCT
crl-14484	8	4	quality	quality	NOUN
crl-14484	8	5	reference	reference	NOUN
crl-14484	8	6	service	service	NOUN
crl-14484	8	7	is	be	AUX
crl-14484	8	8	a	a	DET
crl-14484	8	9	complex	complex	ADJ
crl-14484	8	10	process	process	NOUN
crl-14484	8	11	,	,	PUNCT
crl-14484	8	12	requiring	require	VERB
crl-14484	8	13	extensive	extensive	ADJ
crl-14484	8	14	subject	subject	NOUN
crl-14484	8	15	expertise	expertise	NOUN
crl-14484	8	16	,	,	PUNCT
crl-14484	8	17	knowledge	knowledge	NOUN
crl-14484	8	18	of	of	ADP
crl-14484	8	19	library	library	ADJ
crl-14484	8	20	collections	collection	NOUN
crl-14484	8	21	and	and	CCONJ
crl-14484	8	22	systems	system	NOUN
crl-14484	8	23	,	,	PUNCT
crl-14484	8	24	and	and	CCONJ
crl-14484	8	25	years	year	NOUN
crl-14484	8	26	of	of	ADP
crl-14484	8	27	practical	practical	ADJ
crl-14484	8	28	experience	experience	NOUN
crl-14484	8	29	.	.	PUNCT
crl-14484	9	1	studies	study	NOUN
crl-14484	9	2	of	of	ADP
crl-14484	9	3	academic	academic	ADJ
crl-14484	9	4	and	and	CCONJ
crl-14484	9	5	public	public	ADJ
crl-14484	9	6	libraries	library	NOUN
crl-14484	9	7	across	across	ADP
crl-14484	9	8	the	the	DET
crl-14484	9	9	country	country	NOUN
crl-14484	9	10	reveal	reveal	VERB
crl-14484	9	11	serious	serious	ADJ
crl-14484	9	12	deficiencies	deficiency	NOUN
crl-14484	9	13	in	in	ADP
crl-14484	9	14	the	the	DET
crl-14484	9	15	quality	quality	NOUN
crl-14484	9	16	of	of	ADP
crl-14484	9	17	their	their	PRON
crl-14484	9	18	reference	reference	NOUN
crl-14484	9	19	service	service	NOUN
crl-14484	9	20	.	.	PUNCT
crl-14484	10	1	recent	recent	ADJ
crl-14484	10	2	studies	study	NOUN
crl-14484	10	3	show	show	VERB
crl-14484	10	4	that	that	SCONJ
crl-14484	10	5	only	only	ADV
crl-14484	10	6	55	55	NUM
crl-14484	10	7	percent	percent	NOUN
crl-14484	10	8	of	of	ADP
crl-14484	10	9	the	the	DET
crl-14484	10	10	factual	factual	ADJ
crl-14484	10	11	and	and	CCONJ
crl-14484	10	12	bibliographic	bibliographic	ADJ
crl-14484	10	13	questions	question	NOUN
crl-14484	10	14	asked	ask	VERB
crl-14484	10	15	are	be	AUX
crl-14484	10	16	answered	answer	VERB
crl-14484	10	17	correctly	correctly	ADV
crl-14484	10	18	.	.	PUNCT
crl-14484	11	1	1	1	NUM
crl-14484	11	2	in	in	ADP
crl-14484	11	3	addition	addition	NOUN
crl-14484	11	4	,	,	PUNCT
crl-14484	11	5	librarians	librarian	NOUN
crl-14484	11	6	often	often	ADV
crl-14484	11	7	provide	provide	VERB
crl-14484	11	8	only	only	ADV
crl-14484	11	9	partially	partially	ADV
crl-14484	11	10	correct	correct	ADJ
crl-14484	11	11	information	information	NOUN
crl-14484	11	12	,	,	PUNCT
crl-14484	11	13	demonstrate	demonstrate	VERB
crl-14484	11	14	a	a	DET
crl-14484	11	15	lack	lack	NOUN
crl-14484	11	16	of	of	ADP
crl-14484	11	17	familiarity	familiarity	NOUN
crl-14484	11	18	with	with	ADP
crl-14484	11	19	basic	basic	ADJ
crl-14484	11	20	reference	reference	NOUN
crl-14484	11	21	sources	source	NOUN
crl-14484	11	22	,	,	PUNCT
crl-14484	11	23	allow	allow	VERB
crl-14484	11	24	an	an	DET
crl-14484	11	25	"	"	PUNCT
crl-14484	11	26	internal	internal	ADJ
crl-14484	11	27	clock	clock	NOUN
crl-14484	11	28	"	"	PUNCT
crl-14484	11	29	to	to	PART
crl-14484	11	30	limit	limit	VERB
crl-14484	11	31	the	the	DET
crl-14484	11	32	amount	amount	NOUN
crl-14484	11	33	of	of	ADP
crl-14484	11	34	time	time	NOUN
crl-14484	11	35	they	they	PRON
crl-14484	11	36	devote	devote	VERB
crl-14484	11	37	to	to	ADP
crl-14484	11	38	patron	patron	NOUN
crl-14484	11	39	queries	query	NOUN
crl-14484	11	40	,	,	PUNCT
crl-14484	11	41	negotiate	negotiate	VERB
crl-14484	11	42	patron	patron	NOUN
crl-14484	11	43	needs	need	VERB
crl-14484	11	44	poorly	poorly	ADV
crl-14484	11	45	,	,	PUNCT
crl-14484	11	46	and	and	CCONJ
crl-14484	11	47	neglect	neglect	NOUN
crl-14484	11	48	to	to	PART
crl-14484	11	49	refer	refer	VERB
crl-14484	11	50	patrons	patron	NOUN
crl-14484	11	51	to	to	ADP
crl-14484	11	52	someone	someone	PRON
crl-14484	11	53	more	more	ADV
crl-14484	11	54	informed	informed	ADJ
crl-14484	11	55	.	.	PUNCT
crl-14484	12	1	2	2	NUM
crl-14484	12	2	in	in	ADP
crl-14484	12	3	the	the	DET
crl-14484	12	4	lee	lee	PROPN
crl-14484	12	5	library	library	PROPN
crl-14484	12	6	(	(	PUNCT
crl-14484	12	7	main	main	ADJ
crl-14484	12	8	library	library	NOUN
crl-14484	12	9	)	)	PUNCT
crl-14484	12	10	at	at	ADP
crl-14484	12	11	brigham	brigham	PROPN
crl-14484	12	12	young	young	PROPN
crl-14484	12	13	university	university	PROPN
crl-14484	13	1	,	,	PUNCT
crl-14484	13	2	the	the	DET
crl-14484	13	3	five	five	NUM
crl-14484	13	4	subject	subject	ADJ
crl-14484	13	5	-	-	PUNCT
crl-14484	13	6	reference	reference	NOUN
crl-14484	13	7	departments	department	NOUN
crl-14484	13	8	were	be	AUX
crl-14484	13	9	reorganized	reorganize	VERB
crl-14484	13	10	in	in	ADP
crl-14484	13	11	1986	1986	NUM
crl-14484	13	12	,	,	PUNCT
crl-14484	13	13	creating	create	VERB
crl-14484	13	14	a	a	DET
crl-14484	13	15	patron	patron	NOUN
crl-14484	13	16	service	service	NOUN
crl-14484	13	17	system	system	NOUN
crl-14484	13	18	staffed	staff	VERB
crl-14484	13	19	by	by	ADP
crl-14484	13	20	one	one	NUM
crl-14484	13	21	full	full	ADJ
crl-14484	13	22	-	-	PUNCT
crl-14484	13	23	time	time	NOUN
crl-14484	13	24	paraprofessional	paraprofessional	ADJ
crl-14484	13	25	department	department	NOUN
crl-14484	13	26	assistant	assistant	NOUN
crl-14484	13	27	and	and	CCONJ
crl-14484	13	28	several	several	ADJ
crl-14484	13	29	student	student	NOUN
crl-14484	13	30	reference	reference	NOUN
crl-14484	13	31	assistants	assistant	NOUN
crl-14484	13	32	for	for	ADP
crl-14484	13	33	each	each	DET
crl-14484	13	34	department	department	NOUN
crl-14484	13	35	.	.	PUNCT
crl-14484	14	1	the	the	DET
crl-14484	14	2	purpose	purpose	NOUN
crl-14484	14	3	of	of	ADP
crl-14484	14	4	the	the	DET
crl-14484	14	5	reorganization	reorganization	NOUN
crl-14484	14	6	was	be	AUX
crl-14484	14	7	to	to	PART
crl-14484	14	8	make	make	VERB
crl-14484	14	9	"	"	PUNCT
crl-14484	14	10	better	well	ADJ
crl-14484	14	11	use	use	NOUN
crl-14484	14	12	"	"	PUNCT
crl-14484	14	13	of	of	ADP
crl-14484	14	14	professional	professional	ADJ
crl-14484	14	15	librarian	librarian	ADJ
crl-14484	14	16	subject	subject	NOUN
crl-14484	14	17	specialists	specialist	NOUN
crl-14484	14	18	by	by	ADP
crl-14484	14	19	removing	remove	VERB
crl-14484	14	20	them	they	PRON
crl-14484	14	21	from	from	ADP
crl-14484	14	22	staffing	staff	VERB
crl-14484	14	23	reference	reference	NOUN
crl-14484	14	24	desks	desk	NOUN
crl-14484	14	25	so	so	SCONJ
crl-14484	14	26	they	they	PRON
crl-14484	14	27	could	could	AUX
crl-14484	14	28	place	place	VERB
crl-14484	14	29	greater	great	ADJ
crl-14484	14	30	emphasis	emphasis	NOUN
crl-14484	14	31	on	on	ADP
crl-14484	14	32	collection	collection	NOUN
crl-14484	14	33	development	development	NOUN
crl-14484	14	34	and	and	CCONJ
crl-14484	14	35	faculty	faculty	NOUN
crl-14484	14	36	liaison	liaison	NOUN
crl-14484	14	37	responsibilities	responsibility	NOUN
crl-14484	14	38	.	.	PUNCT
crl-14484	15	1	the	the	DET
crl-14484	15	2	reorganization	reorganization	NOUN
crl-14484	15	3	was	be	AUX
crl-14484	15	4	based	base	VERB
crl-14484	15	5	on	on	ADP
crl-14484	15	6	a	a	DET
crl-14484	15	7	widely	widely	ADV
crl-14484	15	8	held	hold	VERB
crl-14484	15	9	premise	premise	NOUN
crl-14484	15	10	that	that	SCONJ
crl-14484	15	11	nonprofessionals	nonprofessional	NOUN
crl-14484	15	12	could	could	AUX
crl-14484	15	13	answer	answer	VERB
crl-14484	15	14	most	most	ADJ
crl-14484	15	15	of	of	ADP
crl-14484	15	16	the	the	DET
crl-14484	15	17	questions	question	NOUN
crl-14484	15	18	brought	bring	VERB
crl-14484	15	19	to	to	ADP
crl-14484	15	20	the	the	DET
crl-14484	15	21	reference	reference	NOUN
crl-14484	15	22	desks	desk	NOUN
crl-14484	15	23	and	and	CCONJ
crl-14484	15	24	could	could	AUX
crl-14484	15	25	be	be	AUX
crl-14484	15	26	properly	properly	ADV
crl-14484	15	27	trained	train	VERB
crl-14484	15	28	to	to	PART
crl-14484	15	29	refer	refer	VERB
crl-14484	15	30	the	the	DET
crl-14484	15	31	questions	question	NOUN
crl-14484	15	32	too	too	ADV
crl-14484	15	33	difficult	difficult	ADJ
crl-14484	15	34	for	for	ADP
crl-14484	15	35	them	they	PRON
crl-14484	15	36	.	.	PUNCT
crl-14484	16	1	3	3	NUM
crl-14484	16	2	the	the	DET
crl-14484	16	3	subject	subject	ADJ
crl-14484	16	4	specialists	specialist	NOUN
crl-14484	16	5	became	become	VERB
crl-14484	16	6	involved	involved	ADJ
crl-14484	16	7	in	in	ADP
crl-14484	16	8	john	john	PROPN
crl-14484	16	9	0	0	PROPN
crl-14484	16	10	.	.	PUNCT
crl-14484	17	1	christensen	christensen	PROPN
crl-14484	17	2	,	,	PUNCT
crl-14484	17	3	larry	larry	PROPN
crl-14484	17	4	d.	d.	PROPN
crl-14484	17	5	benson	benson	PROPN
crl-14484	17	6	,	,	PUNCT
crl-14484	17	7	h.	h.	PROPN
crl-14484	17	8	]	]	PUNCT
crl-14484	17	9	ulene	ulene	ADJ
crl-14484	17	10	butler	butler	PROPN
crl-14484	17	11	,	,	PUNCT
crl-14484	17	12	blaine	blaine	PROPN
crl-14484	17	13	h.	h.	PROPN
crl-14484	17	14	hall	hall	PROPN
crl-14484	17	15	,	,	PUNCT
crl-14484	17	16	and	and	CCONJ
crl-14484	17	17	don	don	PROPN
crl-14484	17	18	h.	h.	PROPN
crl-14484	17	19	howard	howard	PROPN
crl-14484	17	20	are	be	AUX
crl-14484	17	21	reference	reference	NOUN
crl-14484	17	22	librarians	librarian	NOUN
crl-14484	17	23	in	in	ADP
crl-14484	17	24	the	the	DET
crl-14484	17	25	harold	harold	PROPN
crl-14484	17	26	b.	b.	PROPN
crl-14484	17	27	lee	lee	PROPN
crl-14484	17	28	library	library	PROPN
crl-14484	17	29	at	at	ADP
crl-14484	17	30	brigham	brigham	PROPN
crl-14484	17	31	young	young	PROPN
crl-14484	17	32	university	university	NOUN
crl-14484	17	33	library	library	NOUN
crl-14484	17	34	,	,	PUNCT
crl-14484	17	35	provo	provo	PROPN
crl-14484	17	36	,	,	PUNCT
crl-14484	17	37	utah	utah	PROPN
crl-14484	17	38	84602	84602	NUM
crl-14484	17	39	.	.	PUNCT
crl-14484	18	1	468	468	NUM
crl-14484	18	2	evaluation	evaluation	NOUN
crl-14484	18	3	of	of	ADP
crl-14484	18	4	reference	reference	NOUN
crl-14484	18	5	desk	desk	NOUN
crl-14484	18	6	service	service	NOUN
crl-14484	18	7	469	469	NUM
crl-14484	18	8	offering	offer	VERB
crl-14484	18	9	patron	patron	NOUN
crl-14484	18	10	service	service	NOUN
crl-14484	18	11	at	at	ADP
crl-14484	18	12	the	the	DET
crl-14484	18	13	reference	reference	NOUN
crl-14484	18	14	desks	desk	NOUN
crl-14484	18	15	only	only	ADV
crl-14484	18	16	when	when	SCONJ
crl-14484	18	17	the	the	DET
crl-14484	18	18	student	student	NOUN
crl-14484	18	19	reference	reference	NOUN
crl-14484	18	20	assistants	assistant	NOUN
crl-14484	18	21	determined	determine	VERB
crl-14484	18	22	that	that	SCONJ
crl-14484	18	23	they	they	PRON
crl-14484	18	24	needed	need	VERB
crl-14484	18	25	additional	additional	ADJ
crl-14484	18	26	subject	subject	ADJ
crl-14484	18	27	expertise	expertise	NOUN
crl-14484	18	28	.	.	PUNCT
crl-14484	19	1	the	the	DET
crl-14484	19	2	questions	question	NOUN
crl-14484	19	3	of	of	ADP
crl-14484	19	4	how	how	SCONJ
crl-14484	19	5	effective	effective	ADJ
crl-14484	19	6	nonprofessionals	nonprofessional	NOUN
crl-14484	19	7	are	be	AUX
crl-14484	19	8	in	in	ADP
crl-14484	19	9	providing	provide	VERB
crl-14484	19	10	reference	reference	NOUN
crl-14484	19	11	service	service	NOUN
crl-14484	19	12	and	and	CCONJ
crl-14484	19	13	what	what	DET
crl-14484	19	14	training	training	NOUN
crl-14484	19	15	is	be	AUX
crl-14484	19	16	necessary	necessary	ADJ
crl-14484	19	17	have	have	AUX
crl-14484	19	18	become	become	VERB
crl-14484	19	19	increasingly	increasingly	ADV
crl-14484	19	20	important	important	ADJ
crl-14484	19	21	.	.	PUNCT
crl-14484	20	1	martin	martin	PROPN
crl-14484	20	2	courtois	courtois	PROPN
crl-14484	20	3	and	and	CCONJ
crl-14484	20	4	lori	lori	PROPN
crl-14484	20	5	goetsch	goetsch	PROPN
crl-14484	20	6	observe	observe	VERB
crl-14484	20	7	,	,	PUNCT
crl-14484	20	8	"	"	PUNCT
crl-14484	20	9	properly	properly	ADV
crl-14484	20	10	trained	train	VERB
crl-14484	20	11	nonprofessionals	nonprofessional	NOUN
crl-14484	20	12	with	with	ADP
crl-14484	20	13	an	an	DET
crl-14484	20	14	understanding	understanding	NOUN
crl-14484	20	15	of	of	ADP
crl-14484	20	16	reference	reference	NOUN
crl-14484	20	17	service	service	NOUN
crl-14484	20	18	and	and	CCONJ
crl-14484	20	19	a	a	DET
crl-14484	20	20	clearcut	clearcut	ADJ
crl-14484	20	21	referral	referral	ADJ
crl-14484	20	22	relationship	relationship	NOUN
crl-14484	20	23	may	may	AUX
crl-14484	20	24	enhance	enhance	VERB
crl-14484	20	25	the	the	DET
crl-14484	20	26	job	job	NOUN
crl-14484	20	27	roles	role	NOUN
crl-14484	20	28	of	of	ADP
crl-14484	20	29	both	both	DET
crl-14484	20	30	nonprofessionals	nonprofessional	NOUN
crl-14484	20	31	and	and	CCONJ
crl-14484	20	32	professionals	professional	NOUN
crl-14484	20	33	.	.	PUNCT
crl-14484	20	34	''	''	PUNCT
crl-14484	21	1	4	4	NUM
crl-14484	21	2	richard	richard	PROPN
crl-14484	21	3	johnson	johnson	PROPN
crl-14484	21	4	indicates	indicate	VERB
crl-14484	21	5	that	that	SCONJ
crl-14484	21	6	the	the	DET
crl-14484	21	7	primary	primary	ADJ
crl-14484	21	8	ingredient	ingredient	NOUN
crl-14484	21	9	necessary	necessary	ADJ
crl-14484	21	10	for	for	ADP
crl-14484	21	11	learning	learn	VERB
crl-14484	21	12	is	be	AUX
crl-14484	21	13	motivation	motivation	NOUN
crl-14484	21	14	.	.	PUNCT
crl-14484	22	1	5	5	NUM
crl-14484	22	2	beth	beth	PROPN
crl-14484	22	3	woodward	woodward	PROPN
crl-14484	22	4	and	and	CCONJ
crl-14484	22	5	sharon	sharon	PROPN
crl-14484	22	6	vanderlaan	vanderlaan	PROPN
crl-14484	22	7	contend	contend	VERB
crl-14484	22	8	that	that	SCONJ
crl-14484	22	9	although	although	SCONJ
crl-14484	22	10	motivation	motivation	NOUN
crl-14484	22	11	is	be	AUX
crl-14484	22	12	not	not	PART
crl-14484	22	13	a	a	DET
crl-14484	22	14	problem	problem	NOUN
crl-14484	22	15	for	for	ADP
crl-14484	22	16	graduate	graduate	ADJ
crl-14484	22	17	students	student	NOUN
crl-14484	22	18	in	in	ADP
crl-14484	22	19	library	library	ADJ
crl-14484	22	20	science	science	NOUN
crl-14484	22	21	,	,	PUNCT
crl-14484	22	22	it	it	PRON
crl-14484	22	23	can	can	AUX
crl-14484	22	24	be	be	AUX
crl-14484	22	25	for	for	ADP
crl-14484	22	26	other	other	ADJ
crl-14484	22	27	nonprofessionals	nonprofessional	NOUN
crl-14484	22	28	working	work	VERB
crl-14484	22	29	on	on	ADP
crl-14484	22	30	a	a	DET
crl-14484	22	31	reference	reference	NOUN
crl-14484	22	32	desk	desk	NOUN
crl-14484	22	33	.	.	PUNCT
crl-14484	23	1	6	6	NUM
crl-14484	23	2	both	both	DET
crl-14484	23	3	kinds	kind	NOUN
crl-14484	23	4	of	of	ADP
crl-14484	23	5	student	student	NOUN
crl-14484	23	6	assistants	assistant	NOUN
crl-14484	23	7	work	work	VERB
crl-14484	23	8	in	in	ADP
crl-14484	23	9	the	the	DET
crl-14484	23	10	lee	lee	PROPN
crl-14484	23	11	library	library	NOUN
crl-14484	23	12	.	.	PUNCT
crl-14484	24	1	recognizing	recognize	VERB
crl-14484	24	2	the	the	DET
crl-14484	24	3	potential	potential	NOUN
crl-14484	24	4	for	for	ADP
crl-14484	24	5	a	a	DET
crl-14484	24	6	decrease	decrease	NOUN
crl-14484	24	7	in	in	ADP
crl-14484	24	8	reference	reference	NOUN
crl-14484	24	9	service	service	NOUN
crl-14484	24	10	effectiveness	effectiveness	NOUN
crl-14484	24	11	and	and	CCONJ
crl-14484	24	12	perceiving	perceive	VERB
crl-14484	24	13	the	the	DET
crl-14484	24	14	problem	problem	NOUN
crl-14484	24	15	nationally	nationally	ADV
crl-14484	24	16	,	,	PUNCT
crl-14484	24	17	the	the	DET
crl-14484	24	18	library	library	PROPN
crl-14484	24	19	administration	administration	NOUN
crl-14484	24	20	appointed	appoint	VERB
crl-14484	24	21	a	a	DET
crl-14484	24	22	committee	committee	NOUN
crl-14484	24	23	to	to	PART
crl-14484	24	24	evaluate	evaluate	VERB
crl-14484	24	25	the	the	DET
crl-14484	24	26	quality	quality	NOUN
crl-14484	24	27	of	of	ADP
crl-14484	24	28	service	service	NOUN
crl-14484	24	29	received	receive	VERB
crl-14484	24	30	by	by	ADP
crl-14484	24	31	library	library	ADJ
crl-14484	24	32	patrons	patron	NOUN
crl-14484	24	33	at	at	ADP
crl-14484	24	34	the	the	DET
crl-14484	24	35	reference	reference	NOUN
crl-14484	24	36	desks	desk	NOUN
crl-14484	24	37	.	.	PUNCT
crl-14484	25	1	for	for	ADP
crl-14484	25	2	comparison	comparison	NOUN
crl-14484	25	3	it	it	PRON
crl-14484	25	4	would	would	AUX
crl-14484	25	5	have	have	AUX
crl-14484	25	6	been	be	AUX
crl-14484	25	7	desirable	desirable	ADJ
crl-14484	25	8	to	to	PART
crl-14484	25	9	evaluate	evaluate	VERB
crl-14484	25	10	the	the	DET
crl-14484	25	11	reference	reference	NOUN
crl-14484	25	12	service	service	NOUN
crl-14484	25	13	before	before	ADP
crl-14484	25	14	the	the	DET
crl-14484	25	15	change	change	NOUN
crl-14484	25	16	,	,	PUNCT
crl-14484	25	17	but	but	CCONJ
crl-14484	25	18	this	this	PRON
crl-14484	25	19	was	be	AUX
crl-14484	25	20	not	not	PART
crl-14484	25	21	possible	possible	ADJ
crl-14484	25	22	.	.	PUNCT
crl-14484	26	1	most	most	ADJ
crl-14484	26	2	evaluative	evaluative	ADJ
crl-14484	26	3	studies	study	NOUN
crl-14484	26	4	in	in	ADP
crl-14484	26	5	the	the	DET
crl-14484	26	6	library	library	NOUN
crl-14484	26	7	literature	literature	NOUN
crl-14484	26	8	have	have	AUX
crl-14484	26	9	focused	focus	VERB
crl-14484	26	10	on	on	ADP
crl-14484	26	11	how	how	SCONJ
crl-14484	26	12	professional	professional	ADJ
crl-14484	26	13	reference	reference	NOUN
crl-14484	26	14	librarians	librarian	NOUN
crl-14484	26	15	performed	perform	VERB
crl-14484	26	16	.	.	PUNCT
crl-14484	27	1	with	with	SCONJ
crl-14484	27	2	reference	reference	NOUN
crl-14484	27	3	desk	desk	NOUN
crl-14484	27	4	duty	duty	NOUN
crl-14484	27	5	being	be	AUX
crl-14484	27	6	shifted	shift	VERB
crl-14484	27	7	totally	totally	ADV
crl-14484	27	8	to	to	ADP
crl-14484	27	9	nonprofessionals	nonprofessional	NOUN
crl-14484	27	10	in	in	ADP
crl-14484	27	11	the	the	DET
crl-14484	27	12	lee	lee	PROPN
crl-14484	27	13	library	library	NOUN
crl-14484	27	14	,	,	PUNCT
crl-14484	27	15	this	this	DET
crl-14484	27	16	situation	situation	NOUN
crl-14484	27	17	provided	provide	VERB
crl-14484	27	18	an	an	DET
crl-14484	27	19	easy	easy	ADJ
crl-14484	27	20	opportunity	opportunity	NOUN
crl-14484	27	21	to	to	PART
crl-14484	27	22	evaluate	evaluate	VERB
crl-14484	27	23	nonprofessional	nonprofessional	ADJ
crl-14484	27	24	service	service	NOUN
crl-14484	27	25	at	at	ADP
crl-14484	27	26	the	the	DET
crl-14484	27	27	reference	reference	NOUN
crl-14484	27	28	desk	desk	NOUN
crl-14484	27	29	.	.	PUNCT
crl-14484	28	1	a	a	DET
crl-14484	28	2	five	five	NUM
crl-14484	28	3	-	-	PUNCT
crl-14484	28	4	part	part	NOUN
crl-14484	28	5	management	management	NOUN
crl-14484	28	6	study	study	NOUN
crl-14484	28	7	was	be	AUX
crl-14484	28	8	designed	design	VERB
crl-14484	28	9	to	to	PART
crl-14484	28	10	assess	assess	VERB
crl-14484	28	11	the	the	DET
crl-14484	28	12	quality	quality	NOUN
crl-14484	28	13	of	of	ADP
crl-14484	28	14	the	the	DET
crl-14484	28	15	reference	reference	NOUN
crl-14484	28	16	service	service	NOUN
crl-14484	28	17	provided	provide	VERB
crl-14484	28	18	by	by	ADP
crl-14484	28	19	the	the	DET
crl-14484	28	20	student	student	NOUN
crl-14484	28	21	reference	reference	NOUN
crl-14484	28	22	assistants	assistant	NOUN
crl-14484	28	23	in	in	ADP
crl-14484	28	24	the	the	DET
crl-14484	28	25	lee	lee	PROPN
crl-14484	28	26	library	library	NOUN
crl-14484	28	27	after	after	ADP
crl-14484	28	28	a	a	DET
crl-14484	28	29	full	full	ADJ
crl-14484	28	30	semester	semester	NOUN
crl-14484	28	31	under	under	ADP
crl-14484	28	32	the	the	DET
crl-14484	28	33	new	new	ADJ
crl-14484	28	34	system	system	NOUN
crl-14484	28	35	.	.	PUNCT
crl-14484	29	1	7	7	NUM
crl-14484	30	1	the	the	DET
crl-14484	30	2	study	study	NOUN
crl-14484	30	3	focused	focus	VERB
crl-14484	30	4	on	on	ADP
crl-14484	30	5	determining	determine	VERB
crl-14484	30	6	the	the	DET
crl-14484	30	7	accuracy	accuracy	NOUN
crl-14484	30	8	of	of	ADP
crl-14484	30	9	information	information	NOUN
crl-14484	30	10	patrons	patron	NOUN
crl-14484	30	11	received	receive	VERB
crl-14484	30	12	,	,	PUNCT
crl-14484	30	13	the	the	DET
crl-14484	30	14	level	level	NOUN
crl-14484	30	15	of	of	ADP
crl-14484	30	16	skill	skill	NOUN
crl-14484	30	17	student	student	NOUN
crl-14484	30	18	reference	reference	NOUN
crl-14484	30	19	assistants	assistant	NOUN
crl-14484	30	20	used	use	VERB
crl-14484	30	21	in	in	ADP
crl-14484	30	22	negotiating	negotiate	VERB
crl-14484	30	23	patron	patron	NOUN
crl-14484	30	24	needs	need	NOUN
crl-14484	30	25	,	,	PUNCT
crl-14484	30	26	the	the	DET
crl-14484	30	27	ability	ability	NOUN
crl-14484	30	28	of	of	ADP
crl-14484	30	29	student	student	NOUN
crl-14484	30	30	reference	reference	NOUN
crl-14484	30	31	assistants	assistant	NOUN
crl-14484	30	32	to	to	PART
crl-14484	30	33	refer	refer	VERB
crl-14484	30	34	patrons	patron	NOUN
crl-14484	30	35	to	to	ADP
crl-14484	30	36	professional	professional	ADJ
crl-14484	30	37	librarians	librarian	NOUN
crl-14484	30	38	,	,	PUNCT
crl-14484	30	39	and	and	CCONJ
crl-14484	30	40	the	the	DET
crl-14484	30	41	degree	degree	NOUN
crl-14484	30	42	of	of	ADP
crl-14484	30	43	satisfaction	satisfaction	NOUN
crl-14484	30	44	patrons	patron	NOUN
crl-14484	30	45	felt	feel	VERB
crl-14484	30	46	about	about	ADP
crl-14484	30	47	the	the	DET
crl-14484	30	48	service	service	NOUN
crl-14484	30	49	they	they	PRON
crl-14484	30	50	had	have	AUX
crl-14484	30	51	received	receive	VERB
crl-14484	30	52	.	.	PUNCT
crl-14484	31	1	the	the	DET
crl-14484	31	2	five	five	NUM
crl-14484	31	3	parts	part	NOUN
crl-14484	31	4	,	,	PUNCT
crl-14484	31	5	conducted	conduct	VERB
crl-14484	31	6	during	during	ADP
crl-14484	31	7	the	the	DET
crl-14484	31	8	winter	winter	NOUN
crl-14484	31	9	semester	semester	NOUN
crl-14484	31	10	of	of	ADP
crl-14484	31	11	1987	1987	NUM
crl-14484	31	12	,	,	PUNCT
crl-14484	31	13	included	include	VERB
crl-14484	31	14	the	the	DET
crl-14484	31	15	following	follow	VERB
crl-14484	31	16	:	:	PUNCT
crl-14484	31	17	•	•	NUM
crl-14484	31	18	patron	patron	NOUN
crl-14484	31	19	suroey	suroey	NOUN
crl-14484	31	20	:	:	PUNCT
crl-14484	31	21	after	after	ADP
crl-14484	31	22	completing	complete	VERB
crl-14484	31	23	a	a	DET
crl-14484	31	24	reference	reference	NOUN
crl-14484	31	25	interview	interview	NOUN
crl-14484	31	26	,	,	PUNCT
crl-14484	31	27	approximately	approximately	ADV
crl-14484	31	28	100	100	NUM
crl-14484	31	29	patrons	patron	NOUN
crl-14484	31	30	were	be	AUX
crl-14484	31	31	approached	approach	VERB
crl-14484	31	32	out	out	ADP
crl-14484	31	33	of	of	ADP
crl-14484	31	34	view	view	NOUN
crl-14484	31	35	of	of	ADP
crl-14484	31	36	the	the	DET
crl-14484	31	37	student	student	NOUN
crl-14484	31	38	reference	reference	NOUN
crl-14484	31	39	assistants	assistant	NOUN
crl-14484	31	40	and	and	CCONJ
crl-14484	31	41	asked	ask	VERB
crl-14484	31	42	to	to	PART
crl-14484	31	43	complete	complete	VERB
crl-14484	31	44	a	a	DET
crl-14484	31	45	short	short	ADJ
crl-14484	31	46	questionnaire	questionnaire	NOUN
crl-14484	31	47	.	.	PUNCT
crl-14484	32	1	questionnaires	questionnaire	NOUN
crl-14484	32	2	were	be	AUX
crl-14484	32	3	administered	administer	VERB
crl-14484	32	4	at	at	ADP
crl-14484	32	5	all	all	DET
crl-14484	32	6	reference	reference	NOUN
crl-14484	32	7	desks	desk	NOUN
crl-14484	32	8	during	during	ADP
crl-14484	32	9	all	all	DET
crl-14484	32	10	hours	hour	NOUN
crl-14484	32	11	of	of	ADP
crl-14484	32	12	reference	reference	NOUN
crl-14484	32	13	operation	operation	NOUN
crl-14484	32	14	over	over	ADP
crl-14484	32	15	a	a	DET
crl-14484	32	16	twoweek	twoweek	ADJ
crl-14484	32	17	period	period	NOUN
crl-14484	32	18	.	.	PUNCT
crl-14484	33	1	•	•	NUM
crl-14484	33	2	reference	reference	NOUN
crl-14484	33	3	assistant	assistant	NOUN
crl-14484	33	4	suroey	suroey	NOUN
crl-14484	33	5	:	:	PUNCT
crl-14484	33	6	all	all	DET
crl-14484	33	7	student	student	NOUN
crl-14484	33	8	reference	reference	NOUN
crl-14484	33	9	assistants	assistant	NOUN
crl-14484	33	10	employed	employ	VERB
crl-14484	33	11	at	at	ADP
crl-14484	33	12	the	the	DET
crl-14484	33	13	five	five	NUM
crl-14484	33	14	reference	reference	NOUN
crl-14484	33	15	desks	desk	NOUN
crl-14484	33	16	in	in	ADP
crl-14484	33	17	the	the	DET
crl-14484	33	18	library	library	NOUN
crl-14484	33	19	were	be	AUX
crl-14484	33	20	asked	ask	VERB
crl-14484	33	21	to	to	PART
crl-14484	33	22	complete	complete	VERB
crl-14484	33	23	a	a	DET
crl-14484	33	24	questionnaire	questionnaire	NOUN
crl-14484	33	25	regarding	regard	VERB
crl-14484	33	26	their	their	PRON
crl-14484	33	27	background	background	NOUN
crl-14484	33	28	,	,	PUNCT
crl-14484	33	29	work	work	NOUN
crl-14484	33	30	environment	environment	NOUN
crl-14484	33	31	,	,	PUNCT
crl-14484	33	32	reference	reference	NOUN
crl-14484	33	33	training	training	NOUN
crl-14484	33	34	,	,	PUNCT
crl-14484	33	35	adequacy	adequacy	NOUN
crl-14484	33	36	of	of	ADP
crl-14484	33	37	support	support	NOUN
crl-14484	33	38	from	from	ADP
crl-14484	33	39	department	department	NOUN
crl-14484	33	40	assistant	assistant	NOUN
crl-14484	33	41	and	and	CCONJ
crl-14484	33	42	subject	subject	NOUN
crl-14484	33	43	specialists	specialist	NOUN
crl-14484	33	44	,	,	PUNCT
crl-14484	33	45	and	and	CCONJ
crl-14484	33	46	job	job	NOUN
crl-14484	33	47	responsibilities	responsibility	NOUN
crl-14484	33	48	.	.	PUNCT
crl-14484	34	1	•	•	NUM
crl-14484	34	2	department	department	PROPN
crl-14484	34	3	assistant	assistant	PROPN
crl-14484	34	4	suroey	suroey	PROPN
crl-14484	34	5	:	:	PUNCT
crl-14484	34	6	the	the	DET
crl-14484	34	7	five	five	NUM
crl-14484	34	8	paraprofessional	paraprofessional	ADJ
crl-14484	34	9	department	department	NOUN
crl-14484	34	10	assistants	assistant	NOUN
crl-14484	34	11	,	,	PUNCT
crl-14484	34	12	who	who	PRON
crl-14484	34	13	work	work	VERB
crl-14484	34	14	at	at	ADP
crl-14484	34	15	the	the	DET
crl-14484	34	16	reference	reference	NOUN
crl-14484	34	17	desks	desk	NOUN
crl-14484	34	18	and	and	CCONJ
crl-14484	34	19	supervise	supervise	VERB
crl-14484	34	20	the	the	DET
crl-14484	34	21	student	student	NOUN
crl-14484	34	22	assistants	assistant	NOUN
crl-14484	34	23	,	,	PUNCT
crl-14484	34	24	were	be	AUX
crl-14484	34	25	asked	ask	VERB
crl-14484	34	26	questions	question	NOUN
crl-14484	34	27	about	about	ADP
crl-14484	34	28	their	their	PRON
crl-14484	34	29	education	education	NOUN
crl-14484	34	30	and	and	CCONJ
crl-14484	34	31	experience	experience	NOUN
crl-14484	34	32	,	,	PUNCT
crl-14484	34	33	job	job	NOUN
crl-14484	34	34	responsibilities	responsibility	NOUN
crl-14484	34	35	,	,	PUNCT
crl-14484	34	36	work	work	NOUN
crl-14484	34	37	environment	environment	NOUN
crl-14484	34	38	,	,	PUNCT
crl-14484	34	39	effectiveness	effectiveness	NOUN
crl-14484	34	40	of	of	ADP
crl-14484	34	41	reference	reference	NOUN
crl-14484	34	42	service	service	NOUN
crl-14484	34	43	and	and	CCONJ
crl-14484	34	44	training	training	NOUN
crl-14484	34	45	,	,	PUNCT
crl-14484	34	46	and	and	CCONJ
crl-14484	34	47	the	the	DET
crl-14484	34	48	role	role	NOUN
crl-14484	34	49	of	of	ADP
crl-14484	34	50	subject	subject	ADJ
crl-14484	34	51	specialists	specialist	NOUN
crl-14484	34	52	in	in	ADP
crl-14484	34	53	providing	provide	VERB
crl-14484	34	54	subject	subject	ADJ
crl-14484	34	55	expertise	expertise	NOUN
crl-14484	34	56	.	.	PUNCT
crl-14484	35	1	•	•	NUM
crl-14484	35	2	subject	subject	NOUN
crl-14484	35	3	specialist	specialist	NOUN
crl-14484	35	4	suroey	suroey	NOUN
crl-14484	35	5	:	:	PUNCT
crl-14484	35	6	the	the	DET
crl-14484	35	7	eighteen	eighteen	NUM
crl-14484	35	8	professional	professional	ADJ
crl-14484	35	9	reference	reference	NOUN
crl-14484	35	10	librarians/	librarians/	NUM
crl-14484	35	11	subject	subject	NOUN
crl-14484	35	12	specialists	specialist	NOUN
crl-14484	35	13	responded	respond	VERB
crl-14484	35	14	to	to	ADP
crl-14484	35	15	questions	question	NOUN
crl-14484	35	16	about	about	ADP
crl-14484	35	17	their	their	PRON
crl-14484	35	18	perception	perception	NOUN
crl-14484	35	19	of	of	ADP
crl-14484	35	20	the	the	DET
crl-14484	35	21	quality	quality	NOUN
crl-14484	35	22	of	of	ADP
crl-14484	35	23	reference	reference	NOUN
crl-14484	35	24	desk	desk	NOUN
crl-14484	35	25	service	service	NOUN
crl-14484	35	26	given	give	VERB
crl-14484	35	27	by	by	ADP
crl-14484	35	28	student	student	NOUN
crl-14484	35	29	reference	reference	NOUN
crl-14484	35	30	assistants	assistant	NOUN
crl-14484	35	31	and	and	CCONJ
crl-14484	35	32	department	department	NOUN
crl-14484	35	33	assistants	assistant	NOUN
crl-14484	35	34	,	,	PUNCT
crl-14484	35	35	the	the	DET
crl-14484	35	36	reference	reference	NOUN
crl-14484	35	37	training	training	NOUN
crl-14484	35	38	provided	provide	VERB
crl-14484	35	39	,	,	PUNCT
crl-14484	35	40	and	and	CCONJ
crl-14484	35	41	their	their	PRON
crl-14484	35	42	own	own	ADJ
crl-14484	35	43	involvement	involvement	NOUN
crl-14484	35	44	in	in	ADP
crl-14484	35	45	reference	reference	NOUN
crl-14484	35	46	service	service	NOUN
crl-14484	35	47	.	.	PUNCT
crl-14484	36	1	•	•	NUM
crl-14484	36	2	unobtrusive	unobtrusive	ADJ
crl-14484	36	3	question	question	NOUN
crl-14484	36	4	test	test	NOUN
crl-14484	36	5	:	:	PUNCT
crl-14484	36	6	fifteen	fifteen	NUM
crl-14484	36	7	library	library	NOUN
crl-14484	36	8	employees	employee	NOUN
crl-14484	36	9	acted	act	VERB
crl-14484	36	10	as	as	ADP
crl-14484	36	11	proxy	proxy	NOUN
crl-14484	36	12	patrons	patron	NOUN
crl-14484	36	13	and	and	CCONJ
crl-14484	36	14	asked	ask	VERB
crl-14484	36	15	five	five	NUM
crl-14484	36	16	preresearched	preresearched	ADJ
crl-14484	36	17	questions	question	NOUN
crl-14484	36	18	,	,	PUNCT
crl-14484	36	19	one	one	NUM
crl-14484	36	20	at	at	ADP
crl-14484	36	21	each	each	PRON
crl-14484	36	22	of	of	ADP
crl-14484	36	23	the	the	DET
crl-14484	36	24	five	five	NUM
crl-14484	36	25	reference	reference	NOUN
crl-14484	36	26	desks	desk	NOUN
crl-14484	36	27	.	.	PUNCT
crl-14484	37	1	the	the	DET
crl-14484	37	2	proxies	proxy	NOUN
crl-14484	37	3	then	then	ADV
crl-14484	37	4	completed	complete	VERB
crl-14484	37	5	a	a	DET
crl-14484	37	6	form	form	NOUN
crl-14484	37	7	describing	describe	VERB
crl-14484	37	8	and	and	CCONJ
crl-14484	37	9	evaluating	evaluate	VERB
crl-14484	37	10	the	the	DET
crl-14484	37	11	service	service	NOUN
crl-14484	37	12	they	they	PRON
crl-14484	37	13	received	receive	VERB
crl-14484	37	14	from	from	ADP
crl-14484	37	15	each	each	DET
crl-14484	37	16	student	student	NOUN
crl-14484	37	17	assistant	assistant	NOUN
crl-14484	37	18	.	.	PUNCT
crl-14484	38	1	the	the	DET
crl-14484	38	2	questions	question	NOUN
crl-14484	38	3	,	,	PUNCT
crl-14484	38	4	typical	typical	ADJ
crl-14484	38	5	of	of	ADP
crl-14484	38	6	those	those	PRON
crl-14484	38	7	asked	ask	VERB
crl-14484	38	8	at	at	ADP
crl-14484	38	9	the	the	DET
crl-14484	38	10	various	various	ADJ
crl-14484	38	11	reference	reference	NOUN
crl-14484	38	12	desks	desk	NOUN
crl-14484	38	13	,	,	PUNCT
crl-14484	38	14	required	require	VERB
crl-14484	38	15	substantive	substantive	ADJ
crl-14484	38	16	factual	factual	ADJ
crl-14484	38	17	or	or	CCONJ
crl-14484	38	18	bibliographic	bibliographic	ADJ
crl-14484	38	19	information	information	NOUN
crl-14484	38	20	as	as	ADP
crl-14484	38	21	an	an	DET
crl-14484	38	22	answer	answer	NOUN
crl-14484	38	23	.	.	PUNCT
crl-14484	39	1	fifteen	fifteen	NUM
crl-14484	39	2	of	of	ADP
crl-14484	39	3	the	the	DET
crl-14484	39	4	seventy	seventy	NUM
crl-14484	39	5	-	-	PUNCT
crl-14484	39	6	five	five	NUM
crl-14484	39	7	questions	question	NOUN
crl-14484	39	8	were	be	AUX
crl-14484	39	9	designed	design	VERB
crl-14484	39	10	to	to	PART
crl-14484	39	11	test	test	VERB
crl-14484	39	12	question	question	NOUN
crl-14484	39	13	-	-	PUNCT
crl-14484	39	14	negotiation	negotiation	NOUN
crl-14484	39	15	skills	skill	NOUN
crl-14484	39	16	.	.	PUNCT
crl-14484	40	1	a	a	DET
crl-14484	40	2	representative	representative	ADJ
crl-14484	40	3	selection	selection	NOUN
crl-14484	40	4	of	of	ADP
crl-14484	40	5	the	the	DET
crl-14484	40	6	questions	question	NOUN
crl-14484	40	7	used	use	VERB
crl-14484	40	8	for	for	ADP
crl-14484	40	9	unobtrusive	unobtrusive	ADJ
crl-14484	40	10	testing	testing	NOUN
crl-14484	40	11	is	be	AUX
crl-14484	40	12	found	find	VERB
crl-14484	40	13	in	in	ADP
crl-14484	40	14	appendix	appendix	ADJ
crl-14484	40	15	a.	a.	NOUN
crl-14484	40	16	this	this	DET
crl-14484	40	17	report	report	NOUN
crl-14484	40	18	integrates	integrate	VERB
crl-14484	40	19	the	the	DET
crl-14484	40	20	responses	response	NOUN
crl-14484	40	21	of	of	ADP
crl-14484	40	22	470	470	NUM
crl-14484	40	23	college	college	NOUN
crl-14484	40	24	&	&	CCONJ
crl-14484	40	25	research	research	PROPN
crl-14484	40	26	libraries	library	NOUN
crl-14484	40	27	these	these	DET
crl-14484	40	28	five	five	NUM
crl-14484	40	29	questionnaires	questionnaire	NOUN
crl-14484	40	30	,	,	PUNCT
crl-14484	40	31	showing	show	VERB
crl-14484	40	32	comparisons	comparison	NOUN
crl-14484	40	33	whenever	whenever	SCONJ
crl-14484	40	34	possible	possible	ADJ
crl-14484	40	35	,	,	PUNCT
crl-14484	40	36	under	under	ADP
crl-14484	40	37	the	the	DET
crl-14484	40	38	following	follow	VERB
crl-14484	40	39	major	major	ADJ
crl-14484	40	40	categories	category	NOUN
crl-14484	40	41	:	:	PUNCT
crl-14484	40	42	(	(	PUNCT
crl-14484	40	43	1	1	X
crl-14484	40	44	)	)	PUNCT
crl-14484	40	45	quality	quality	NOUN
crl-14484	40	46	of	of	ADP
crl-14484	40	47	reference	reference	NOUN
crl-14484	40	48	service	service	NOUN
crl-14484	40	49	,	,	PUNCT
crl-14484	40	50	(	(	PUNCT
crl-14484	40	51	2	2	X
crl-14484	40	52	)	)	PUNCT
crl-14484	40	53	training	training	NOUN
crl-14484	40	54	,	,	PUNCT
crl-14484	40	55	(	(	PUNCT
crl-14484	40	56	3	3	X
crl-14484	40	57	)	)	PUNCT
crl-14484	40	58	role	role	NOUN
crl-14484	40	59	of	of	ADP
crl-14484	40	60	professional	professional	ADJ
crl-14484	40	61	librarians	librarian	NOUN
crl-14484	40	62	in	in	ADP
crl-14484	40	63	reference	reference	NOUN
crl-14484	40	64	desk	desk	NOUN
crl-14484	40	65	service	service	NOUN
crl-14484	40	66	,	,	PUNCT
crl-14484	40	67	and	and	CCONJ
crl-14484	40	68	(	(	PUNCT
crl-14484	40	69	4	4	X
crl-14484	40	70	)	)	PUNCT
crl-14484	40	71	conclusion	conclusion	NOUN
crl-14484	40	72	and	and	CCONJ
crl-14484	40	73	recommendations	recommendation	NOUN
crl-14484	40	74	.	.	PUNCT
crl-14484	41	1	quality	quality	NOUN
crl-14484	41	2	of	of	ADP
crl-14484	41	3	reference	reference	NOUN
crl-14484	41	4	service	service	NOUN
crl-14484	41	5	because	because	SCONJ
crl-14484	41	6	the	the	DET
crl-14484	41	7	quality	quality	NOUN
crl-14484	41	8	of	of	ADP
crl-14484	41	9	the	the	DET
crl-14484	41	10	reference	reference	NOUN
crl-14484	41	11	service	service	NOUN
crl-14484	41	12	performed	perform	VERB
crl-14484	41	13	at	at	ADP
crl-14484	41	14	the	the	DET
crl-14484	41	15	reference	reference	NOUN
crl-14484	41	16	desks	desk	NOUN
crl-14484	41	17	by	by	ADP
crl-14484	41	18	the	the	DET
crl-14484	41	19	student	student	NOUN
crl-14484	41	20	reference	reference	NOUN
crl-14484	41	21	assistants	assistant	NOUN
crl-14484	41	22	was	be	AUX
crl-14484	41	23	the	the	DET
crl-14484	41	24	prime	prime	ADJ
crl-14484	41	25	focus	focus	NOUN
crl-14484	41	26	of	of	ADP
crl-14484	41	27	the	the	DET
crl-14484	41	28	evaluation	evaluation	NOUN
crl-14484	41	29	,	,	PUNCT
crl-14484	41	30	the	the	DET
crl-14484	41	31	study	study	NOUN
crl-14484	41	32	attempted	attempt	VERB
crl-14484	41	33	to	to	PART
crl-14484	41	34	obtain	obtain	VERB
crl-14484	41	35	pertinent	pertinent	ADJ
crl-14484	41	36	information	information	NOUN
crl-14484	41	37	about	about	ADP
crl-14484	41	38	this	this	DET
crl-14484	41	39	service	service	NOUN
crl-14484	41	40	from	from	ADP
crl-14484	41	41	patrons	patron	NOUN
crl-14484	41	42	,	,	PUNCT
crl-14484	41	43	patron	patron	NOUN
crl-14484	41	44	proxies	proxy	NOUN
crl-14484	41	45	,	,	PUNCT
crl-14484	41	46	paraprofessional	paraprofessional	ADJ
crl-14484	41	47	department	department	NOUN
crl-14484	41	48	assistants	assistant	NOUN
crl-14484	41	49	,	,	PUNCT
crl-14484	41	50	professional	professional	ADJ
crl-14484	41	51	subject	subject	NOUN
crl-14484	41	52	specialists	specialist	NOUN
crl-14484	41	53	,	,	PUNCT
crl-14484	41	54	and	and	CCONJ
crl-14484	41	55	student	student	NOUN
crl-14484	41	56	reference	reference	NOUN
crl-14484	41	57	assistants	assistant	NOUN
crl-14484	41	58	themselves	themselves	PRON
crl-14484	41	59	.	.	PUNCT
crl-14484	42	1	reference	reference	NOUN
crl-14484	42	2	interview	interview	VERB
crl-14484	42	3	the	the	DET
crl-14484	42	4	study	study	NOUN
crl-14484	42	5	addressed	address	VERB
crl-14484	42	6	the	the	DET
crl-14484	42	7	four	four	NUM
crl-14484	42	8	components	component	NOUN
crl-14484	42	9	of	of	ADP
crl-14484	42	10	the	the	DET
crl-14484	42	11	reference	reference	NOUN
crl-14484	42	12	interview	interview	NOUN
crl-14484	42	13	:	:	PUNCT
crl-14484	42	14	1	1	X
crl-14484	42	15	.	.	X
crl-14484	42	16	question	question	NOUN
crl-14484	42	17	negotiation	negotiation	NOUN
crl-14484	42	18	between	between	ADP
crl-14484	42	19	student	student	NOUN
crl-14484	42	20	reference	reference	NOUN
crl-14484	42	21	assistants	assistant	NOUN
crl-14484	42	22	and	and	CCONJ
crl-14484	42	23	patrons	patron	NOUN
crl-14484	42	24	2	2	NUM
crl-14484	42	25	.	.	PUNCT
crl-14484	42	26	search	search	NOUN
crl-14484	42	27	strategies	strategy	NOUN
crl-14484	42	28	used	use	VERB
crl-14484	42	29	by	by	ADP
crl-14484	42	30	student	student	NOUN
crl-14484	42	31	reference	reference	NOUN
crl-14484	42	32	assistants	assistant	NOUN
crl-14484	42	33	in	in	ADP
crl-14484	42	34	providing	provide	VERB
crl-14484	42	35	or	or	CCONJ
crl-14484	42	36	attempting	attempt	VERB
crl-14484	42	37	to	to	PART
crl-14484	42	38	fulfill	fulfill	VERB
crl-14484	42	39	the	the	DET
crl-14484	42	40	patron	patron	NOUN
crl-14484	42	41	requests	request	VERB
crl-14484	42	42	3	3	NUM
crl-14484	42	43	.	.	PUNCT
crl-14484	42	44	correctness	correctness	NOUN
crl-14484	42	45	of	of	ADP
crl-14484	42	46	the	the	DET
crl-14484	42	47	answer	answer	NOUN
crl-14484	42	48	provided	provide	VERB
crl-14484	42	49	4	4	NUM
crl-14484	42	50	.	.	PUNCT
crl-14484	43	1	referral	referral	NOUN
crl-14484	43	2	,	,	PUNCT
crl-14484	43	3	when	when	SCONJ
crl-14484	43	4	required	require	VERB
crl-14484	43	5	,	,	PUNCT
crl-14484	43	6	to	to	ADP
crl-14484	43	7	another	another	PRON
crl-14484	43	8	,	,	PUNCT
crl-14484	43	9	more	more	ADV
crl-14484	43	10	appropriate	appropriate	ADJ
crl-14484	43	11	,	,	PUNCT
crl-14484	43	12	source	source	NOUN
crl-14484	43	13	to	to	PART
crl-14484	43	14	obtain	obtain	VERB
crl-14484	43	15	a	a	DET
crl-14484	43	16	satisfactory	satisfactory	ADJ
crl-14484	43	17	answer	answer	NOUN
crl-14484	43	18	(	(	PUNCT
crl-14484	43	19	i.e.	i.e.	X
crl-14484	43	20	,	,	PUNCT
crl-14484	43	21	other	other	ADJ
crl-14484	43	22	student	student	NOUN
crl-14484	43	23	reference	reference	NOUN
crl-14484	43	24	assistants	assistant	NOUN
crl-14484	43	25	,	,	PUNCT
crl-14484	43	26	the	the	DET
crl-14484	43	27	department	department	NOUN
crl-14484	43	28	assistants	assistant	NOUN
crl-14484	43	29	,	,	PUNCT
crl-14484	43	30	the	the	DET
crl-14484	43	31	subject	subject	NOUN
crl-14484	43	32	specialists	specialist	NOUN
crl-14484	43	33	,	,	PUNCT
crl-14484	43	34	another	another	DET
crl-14484	43	35	library	library	NOUN
crl-14484	43	36	department	department	NOUN
crl-14484	43	37	,	,	PUNCT
crl-14484	43	38	or	or	CCONJ
crl-14484	43	39	a	a	DET
crl-14484	43	40	nonlibrary	nonlibrary	ADJ
crl-14484	43	41	resource	resource	NOUN
crl-14484	43	42	)	)	PUNCT
crl-14484	43	43	in	in	ADP
crl-14484	43	44	addition	addition	NOUN
crl-14484	43	45	,	,	PUNCT
crl-14484	43	46	patrons	patron	NOUN
crl-14484	43	47	,	,	PUNCT
crl-14484	43	48	proxies	proxy	NOUN
crl-14484	43	49	,	,	PUNCT
crl-14484	43	50	department	department	NOUN
crl-14484	43	51	assistants	assistant	NOUN
crl-14484	43	52	,	,	PUNCT
crl-14484	43	53	and	and	CCONJ
crl-14484	43	54	subject	subject	NOUN
crl-14484	43	55	specialists	specialist	NOUN
crl-14484	43	56	rated	rate	VERB
crl-14484	43	57	their	their	PRON
crl-14484	43	58	perception	perception	NOUN
crl-14484	43	59	of	of	ADP
crl-14484	43	60	the	the	DET
crl-14484	43	61	quality	quality	NOUN
crl-14484	43	62	of	of	ADP
crl-14484	43	63	the	the	DET
crl-14484	43	64	reference	reference	NOUN
crl-14484	43	65	service	service	NOUN
crl-14484	43	66	provided	provide	VERB
crl-14484	43	67	by	by	ADP
crl-14484	43	68	the	the	DET
crl-14484	43	69	student	student	NOUN
crl-14484	43	70	reference	reference	NOUN
crl-14484	43	71	assistants	assistant	NOUN
crl-14484	43	72	.	.	PUNCT
crl-14484	44	1	question	question	NOUN
crl-14484	44	2	negotiation	negotiation	NOUN
crl-14484	44	3	.	.	PUNCT
crl-14484	45	1	the	the	DET
crl-14484	45	2	most	most	ADV
crl-14484	45	3	basic	basic	ADJ
crl-14484	45	4	element	element	NOUN
crl-14484	45	5	of	of	ADP
crl-14484	45	6	effective	effective	ADJ
crl-14484	45	7	reference	reference	NOUN
crl-14484	45	8	service	service	NOUN
crl-14484	45	9	is	be	AUX
crl-14484	45	10	for	for	SCONJ
crl-14484	45	11	the	the	DET
crl-14484	45	12	student	student	NOUN
crl-14484	45	13	reference	reference	NOUN
crl-14484	45	14	assistant	assistant	NOUN
crl-14484	45	15	to	to	PART
crl-14484	45	16	know	know	VERB
crl-14484	45	17	as	as	ADV
crl-14484	45	18	precisely	precisely	ADV
crl-14484	45	19	as	as	ADP
crl-14484	45	20	possible	possible	ADJ
crl-14484	45	21	what	what	PRON
crl-14484	45	22	the	the	DET
crl-14484	45	23	patron	patron	NOUN
crl-14484	45	24	needs	need	VERB
crl-14484	45	25	.	.	PUNCT
crl-14484	46	1	of	of	ADP
crl-14484	46	2	the	the	DET
crl-14484	46	3	seventy	seventy	NUM
crl-14484	46	4	-	-	PUNCT
crl-14484	46	5	five	five	NUM
crl-14484	46	6	questions	question	NOUN
crl-14484	46	7	in	in	ADP
crl-14484	46	8	the	the	DET
crl-14484	46	9	unobtrusive	unobtrusive	ADJ
crl-14484	46	10	question	question	NOUN
crl-14484	46	11	test	test	NOUN
crl-14484	46	12	,	,	PUNCT
crl-14484	46	13	fifty	fifty	NUM
crl-14484	46	14	-	-	PUNCT
crl-14484	46	15	two	two	NUM
crl-14484	46	16	needed	need	VERB
crl-14484	46	17	or	or	CCONJ
crl-14484	46	18	could	could	AUX
crl-14484	46	19	have	have	AUX
crl-14484	46	20	benefited	benefit	VERB
crl-14484	46	21	from	from	ADP
crl-14484	46	22	negotiation	negotiation	NOUN
crl-14484	46	23	with	with	ADP
crl-14484	46	24	the	the	DET
crl-14484	46	25	patron	patron	NOUN
crl-14484	46	26	to	to	PART
crl-14484	46	27	determine	determine	VERB
crl-14484	46	28	the	the	DET
crl-14484	46	29	exact	exact	ADJ
crl-14484	46	30	need	need	NOUN
crl-14484	46	31	.	.	PUNCT
crl-14484	47	1	the	the	DET
crl-14484	47	2	student	student	NOUN
crl-14484	47	3	reference	reference	NOUN
crl-14484	47	4	assistants	assistant	NOUN
crl-14484	47	5	negotiated	negotiate	VERB
crl-14484	47	6	only	only	ADV
crl-14484	47	7	thirty	thirty	NUM
crl-14484	47	8	-	-	PUNCT
crl-14484	47	9	one	one	NUM
crl-14484	47	10	questions	question	NOUN
crl-14484	47	11	(	(	PUNCT
crl-14484	47	12	60	60	NUM
crl-14484	47	13	percent	percent	NOUN
crl-14484	47	14	)	)	PUNCT
crl-14484	47	15	.	.	PUNCT
crl-14484	48	1	july	july	PROPN
crl-14484	48	2	1989	1989	NUM
crl-14484	48	3	11	11	NUM
crl-14484	48	4	although	although	SCONJ
crl-14484	48	5	the	the	DET
crl-14484	48	6	student	student	NOUN
crl-14484	48	7	reference	reference	NOUN
crl-14484	48	8	assistants	assistant	NOUN
crl-14484	48	9	recognized	recognize	VERB
crl-14484	48	10	and	and	CCONJ
crl-14484	48	11	responded	respond	VERB
crl-14484	48	12	well	well	ADV
crl-14484	48	13	to	to	PART
crl-14484	48	14	explicit	explicit	ADJ
crl-14484	48	15	requests	request	NOUN
crl-14484	48	16	for	for	ADP
crl-14484	48	17	negotiation	negotiation	NOUN
crl-14484	48	18	,	,	PUNCT
crl-14484	48	19	they	they	PRON
crl-14484	48	20	did	do	AUX
crl-14484	48	21	not	not	PART
crl-14484	48	22	perform	perform	VERB
crl-14484	48	23	as	as	ADV
crl-14484	48	24	well	well	ADV
crl-14484	48	25	on	on	ADP
crl-14484	48	26	the	the	DET
crl-14484	48	27	implicit	implicit	ADJ
crl-14484	48	28	requests	request	NOUN
crl-14484	48	29	.	.	PUNCT
crl-14484	48	30	"	"	PUNCT
crl-14484	49	1	fifteen	fifteen	NUM
crl-14484	49	2	of	of	ADP
crl-14484	49	3	the	the	DET
crl-14484	49	4	fifty	fifty	NUM
crl-14484	49	5	-	-	PUNCT
crl-14484	49	6	two	two	NUM
crl-14484	49	7	questions	question	NOUN
crl-14484	49	8	,	,	PUNCT
crl-14484	49	9	called	call	VERB
crl-14484	49	10	"	"	PUNCT
crl-14484	49	11	escalator	escalator	NOUN
crl-14484	49	12	questions	question	NOUN
crl-14484	49	13	,	,	PUNCT
crl-14484	49	14	"	"	PUNCT
crl-14484	49	15	required	require	VERB
crl-14484	49	16	the	the	DET
crl-14484	49	17	student	student	NOUN
crl-14484	49	18	reference	reference	NOUN
crl-14484	49	19	assistants	assistant	NOUN
crl-14484	49	20	to	to	PART
crl-14484	49	21	negotiate	negotiate	VERB
crl-14484	49	22	the	the	DET
crl-14484	49	23	patrons	patron	NOUN
crl-14484	49	24	'	'	PART
crl-14484	49	25	specific	specific	ADJ
crl-14484	49	26	needs	need	NOUN
crl-14484	49	27	,	,	PUNCT
crl-14484	49	28	because	because	SCONJ
crl-14484	49	29	the	the	DET
crl-14484	49	30	proxy	proxy	NOUN
crl-14484	49	31	patrons	patron	NOUN
crl-14484	49	32	asked	ask	VERB
crl-14484	49	33	the	the	DET
crl-14484	49	34	questions	question	NOUN
crl-14484	49	35	in	in	ADP
crl-14484	49	36	very	very	ADV
crl-14484	49	37	broad	broad	ADJ
crl-14484	49	38	terms	term	NOUN
crl-14484	49	39	.	.	PUNCT
crl-14484	50	1	the	the	DET
crl-14484	50	2	student	student	NOUN
crl-14484	50	3	reference	reference	NOUN
crl-14484	50	4	assistants	assistant	NOUN
crl-14484	50	5	negotiated	negotiate	VERB
crl-14484	50	6	all	all	DET
crl-14484	50	7	five	five	NUM
crl-14484	50	8	of	of	ADP
crl-14484	50	9	the	the	DET
crl-14484	50	10	explicit	explicit	ADJ
crl-14484	50	11	questions	question	NOUN
crl-14484	50	12	(	(	PUNCT
crl-14484	50	13	e.g.	e.g.	ADV
crl-14484	50	14	,	,	PUNCT
crl-14484	50	15	"	"	PUNCT
crl-14484	50	16	i	i	PRON
crl-14484	50	17	need	need	VERB
crl-14484	50	18	information	information	NOUN
crl-14484	50	19	on	on	ADP
crl-14484	50	20	eskimos	eskimos	PROPN
crl-14484	50	21	"	"	PUNCT
crl-14484	50	22	)	)	PUNCT
crl-14484	50	23	,	,	PUNCT
crl-14484	50	24	but	but	CCONJ
crl-14484	50	25	only	only	ADV
crl-14484	50	26	five	five	NUM
crl-14484	50	27	of	of	ADP
crl-14484	50	28	ten	ten	NUM
crl-14484	50	29	(	(	PUNCT
crl-14484	50	30	50	50	NUM
crl-14484	50	31	percent	percent	NOUN
crl-14484	50	32	)	)	PUNCT
crl-14484	50	33	of	of	ADP
crl-14484	50	34	the	the	DET
crl-14484	50	35	implicit	implicit	ADJ
crl-14484	50	36	ones	one	NOUN
crl-14484	50	37	(	(	PUNCT
crl-14484	50	38	e.g.	e.g.	ADV
crl-14484	50	39	,	,	PUNCT
crl-14484	50	40	"	"	PUNCT
crl-14484	50	41	where	where	SCONJ
crl-14484	50	42	is	be	AUX
crl-14484	50	43	your	your	PRON
crl-14484	50	44	poetry	poetry	NOUN
crl-14484	50	45	?	?	PUNCT
crl-14484	50	46	"	"	PUNCT
crl-14484	50	47	)	)	PUNCT
crl-14484	50	48	.	.	PUNCT
crl-14484	51	1	the	the	DET
crl-14484	51	2	questions	question	NOUN
crl-14484	51	3	with	with	ADP
crl-14484	51	4	the	the	DET
crl-14484	51	5	implicit	implicit	ADJ
crl-14484	51	6	need	need	NOUN
crl-14484	51	7	for	for	ADP
crl-14484	51	8	negotiation	negotiation	NOUN
crl-14484	51	9	attempted	attempt	VERB
crl-14484	51	10	to	to	PART
crl-14484	51	11	account	account	VERB
crl-14484	51	12	for	for	ADP
crl-14484	51	13	the	the	DET
crl-14484	51	14	numerous	numerous	ADJ
crl-14484	51	15	patrons	patron	NOUN
crl-14484	51	16	who	who	PRON
crl-14484	51	17	appear	appear	VERB
crl-14484	51	18	to	to	PART
crl-14484	51	19	know	know	VERB
crl-14484	51	20	exactly	exactly	ADV
crl-14484	51	21	what	what	PRON
crl-14484	51	22	they	they	PRON
crl-14484	51	23	want	want	VERB
crl-14484	51	24	,	,	PUNCT
crl-14484	51	25	but	but	CCONJ
crl-14484	51	26	must	must	AUX
crl-14484	51	27	have	have	VERB
crl-14484	51	28	their	their	PRON
crl-14484	51	29	real	real	ADJ
crl-14484	51	30	need	need	NOUN
crl-14484	51	31	negotiated	negotiate	VERB
crl-14484	51	32	before	before	SCONJ
crl-14484	51	33	they	they	PRON
crl-14484	51	34	can	can	AUX
crl-14484	51	35	be	be	AUX
crl-14484	51	36	given	give	VERB
crl-14484	51	37	effective	effective	ADJ
crl-14484	51	38	service	service	NOUN
crl-14484	51	39	.	.	PUNCT
crl-14484	52	1	although	although	SCONJ
crl-14484	52	2	the	the	DET
crl-14484	52	3	student	student	NOUN
crl-14484	52	4	reference	reference	NOUN
crl-14484	52	5	assistants	assistant	NOUN
crl-14484	52	6	recognized	recognize	VERB
crl-14484	52	7	and	and	CCONJ
crl-14484	52	8	responded	respond	VERB
crl-14484	52	9	well	well	ADV
crl-14484	52	10	to	to	PART
crl-14484	52	11	explicit	explicit	ADJ
crl-14484	52	12	requests	request	NOUN
crl-14484	52	13	for	for	ADP
crl-14484	52	14	negotiation	negotiation	NOUN
crl-14484	52	15	,	,	PUNCT
crl-14484	52	16	they	they	PRON
crl-14484	52	17	did	do	AUX
crl-14484	52	18	not	not	PART
crl-14484	52	19	perform	perform	VERB
crl-14484	52	20	as	as	ADV
crl-14484	52	21	well	well	ADV
crl-14484	52	22	on	on	ADP
crl-14484	52	23	the	the	DET
crl-14484	52	24	implicit	implicit	ADJ
crl-14484	52	25	requests	request	NOUN
crl-14484	52	26	.	.	PUNCT
crl-14484	53	1	this	this	PRON
crl-14484	53	2	suggests	suggest	VERB
crl-14484	53	3	that	that	SCONJ
crl-14484	53	4	the	the	DET
crl-14484	53	5	problem	problem	NOUN
crl-14484	53	6	may	may	AUX
crl-14484	53	7	not	not	PART
crl-14484	53	8	be	be	AUX
crl-14484	53	9	an	an	DET
crl-14484	53	10	inability	inability	NOUN
crl-14484	53	11	to	to	PART
crl-14484	53	12	negotiate	negotiate	VERB
crl-14484	53	13	with	with	ADP
crl-14484	53	14	patrons	patron	NOUN
crl-14484	53	15	,	,	PUNCT
crl-14484	53	16	but	but	CCONJ
crl-14484	53	17	either	either	CCONJ
crl-14484	53	18	a	a	DET
crl-14484	53	19	failure	failure	NOUN
crl-14484	53	20	to	to	PART
crl-14484	53	21	recognize	recognize	VERB
crl-14484	53	22	more	more	ADV
crl-14484	53	23	subtle	subtle	ADJ
crl-14484	53	24	requests	request	NOUN
crl-14484	53	25	or	or	CCONJ
crl-14484	53	26	an	an	DET
crl-14484	53	27	unwillingness	unwillingness	NOUN
crl-14484	53	28	to	to	PART
crl-14484	53	29	question	question	VERB
crl-14484	53	30	patrons	patron	NOUN
crl-14484	53	31	who	who	PRON
crl-14484	53	32	seem	seem	VERB
crl-14484	53	33	knowledgeable	knowledgeable	ADJ
crl-14484	53	34	and	and	CCONJ
crl-14484	53	35	informed	inform	VERB
crl-14484	53	36	and	and	CCONJ
crl-14484	53	37	state	state	VERB
crl-14484	53	38	their	their	PRON
crl-14484	53	39	requests	request	NOUN
crl-14484	53	40	in	in	ADP
crl-14484	53	41	such	such	ADJ
crl-14484	53	42	specific	specific	ADJ
crl-14484	53	43	,	,	PUNCT
crl-14484	53	44	positive	positive	ADJ
crl-14484	53	45	terms	term	NOUN
crl-14484	53	46	.	.	PUNCT
crl-14484	54	1	the	the	DET
crl-14484	54	2	department	department	NOUN
crl-14484	54	3	assistants	assistant	NOUN
crl-14484	54	4	and	and	CCONJ
crl-14484	54	5	subject	subject	NOUN
crl-14484	54	6	specialists	specialist	NOUN
crl-14484	54	7	rated	rate	VERB
crl-14484	54	8	the	the	DET
crl-14484	54	9	student	student	NOUN
crl-14484	54	10	reference	reference	NOUN
crl-14484	54	11	assistants	assistant	NOUN
crl-14484	54	12	'	'	PART
crl-14484	54	13	ability	ability	NOUN
crl-14484	54	14	to	to	PART
crl-14484	54	15	negotiate	negotiate	VERB
crl-14484	54	16	questions	question	NOUN
crl-14484	54	17	3.6	3.6	NUM
crl-14484	54	18	(	(	PUNCT
crl-14484	54	19	1	1	NUM
crl-14484	54	20	=	=	SYM
crl-14484	54	21	very	very	ADV
crl-14484	54	22	weak	weak	ADJ
crl-14484	54	23	;	;	PUNCT
crl-14484	54	24	5	5	NUM
crl-14484	54	25	=	=	SYM
crl-14484	54	26	very	very	ADV
crl-14484	54	27	strong	strong	ADJ
crl-14484	54	28	)	)	PUNCT
crl-14484	54	29	and	and	CCONJ
crl-14484	54	30	2.8	2.8	NUM
crl-14484	54	31	respectively	respectively	ADV
crl-14484	54	32	(	(	PUNCT
crl-14484	54	33	see	see	VERB
crl-14484	54	34	figure	figure	NOUN
crl-14484	54	35	1	1	NUM
crl-14484	54	36	)	)	PUNCT
crl-14484	54	37	.	.	PUNCT
crl-14484	55	1	perhaps	perhaps	ADV
crl-14484	55	2	the	the	DET
crl-14484	55	3	department	department	NOUN
crl-14484	55	4	assistants	assistant	VERB
crl-14484	55	5	themselves	themselves	PRON
crl-14484	55	6	,	,	PUNCT
crl-14484	55	7	even	even	ADV
crl-14484	55	8	though	though	SCONJ
crl-14484	55	9	they	they	PRON
crl-14484	55	10	work	work	VERB
crl-14484	55	11	more	more	ADV
crl-14484	55	12	closely	closely	ADV
crl-14484	55	13	with	with	ADP
crl-14484	55	14	the	the	DET
crl-14484	55	15	student	student	NOUN
crl-14484	55	16	reference	reference	NOUN
crl-14484	55	17	assistants	assistant	NOUN
crl-14484	55	18	,	,	PUNCT
crl-14484	55	19	are	be	AUX
crl-14484	55	20	not	not	PART
crl-14484	55	21	as	as	ADV
crl-14484	55	22	aware	aware	ADJ
crl-14484	55	23	of	of	ADP
crl-14484	55	24	what	what	PRON
crl-14484	55	25	good	good	ADJ
crl-14484	55	26	negotiation	negotiation	NOUN
crl-14484	55	27	is	be	AUX
crl-14484	55	28	as	as	ADP
crl-14484	55	29	the	the	DET
crl-14484	55	30	subject	subject	NOUN
crl-14484	55	31	specialists	specialist	NOUN
crl-14484	55	32	.	.	PUNCT
crl-14484	56	1	search	search	NOUN
crl-14484	56	2	strategies	strategy	NOUN
crl-14484	56	3	.	.	PUNCT
crl-14484	57	1	once	once	ADV
crl-14484	57	2	a	a	DET
crl-14484	57	3	patron	patron	NOUN
crl-14484	57	4	's	's	PART
crl-14484	57	5	needs	need	NOUN
crl-14484	57	6	have	have	AUX
crl-14484	57	7	been	be	AUX
crl-14484	57	8	clarified	clarify	VERB
crl-14484	57	9	,	,	PUNCT
crl-14484	57	10	the	the	DET
crl-14484	57	11	student	student	NOUN
crl-14484	57	12	reference	reference	NOUN
crl-14484	57	13	assistants	assistant	NOUN
crl-14484	57	14	must	must	AUX
crl-14484	57	15	then	then	ADV
crl-14484	57	16	develop	develop	VERB
crl-14484	57	17	a	a	DET
crl-14484	57	18	strategy	strategy	NOUN
crl-14484	57	19	for	for	ADP
crl-14484	57	20	providing	provide	VERB
crl-14484	57	21	the	the	DET
crl-14484	57	22	appropriate	appropriate	ADJ
crl-14484	57	23	information	information	NOUN
crl-14484	57	24	.	.	PUNCT
crl-14484	58	1	essentially	essentially	ADV
crl-14484	58	2	this	this	DET
crl-14484	58	3	process	process	NOUN
crl-14484	58	4	involves	involve	VERB
crl-14484	58	5	selecting	select	VERB
crl-14484	58	6	appropriate	appropriate	ADJ
crl-14484	58	7	reference	reference	NOUN
crl-14484	58	8	books	book	NOUN
crl-14484	58	9	or	or	CCONJ
crl-14484	58	10	other	other	ADJ
crl-14484	58	11	information	information	NOUN
crl-14484	58	12	sources	source	NOUN
crl-14484	58	13	and	and	CCONJ
crl-14484	58	14	using	use	VERB
crl-14484	58	15	them	they	PRON
crl-14484	58	16	effecevaluation	effecevaluation	NOUN
crl-14484	58	17	of	of	ADP
crl-14484	58	18	reference	reference	NOUN
crl-14484	58	19	desk	desk	NOUN
crl-14484	58	20	service	service	NOUN
crl-14484	58	21	471	471	NUM
crl-14484	58	22	subject	subject	NOUN
crl-14484	58	23	department	department	NOUN
crl-14484	58	24	skill	skill	NOUN
crl-14484	58	25	or	or	CCONJ
crl-14484	58	26	trait	trait	NOUN
crl-14484	58	27	specialists	specialist	NOUN
crl-14484	58	28	assistants	assistant	NOUN
crl-14484	58	29	a.	a.	PROPN
crl-14484	58	30	subject	subject	PROPN
crl-14484	58	31	knowledge	knowledge	NOUN
crl-14484	58	32	3.0	3.0	NUM
crl-14484	58	33	*	*	SYM
crl-14484	58	34	4.0	4.0	NUM
crl-14484	58	35	b.	b.	NOUN
crl-14484	58	36	knowledge	knowledge	NOUN
crl-14484	58	37	of	of	ADP
crl-14484	58	38	reference	reference	NOUN
crl-14484	58	39	books	book	VERB
crl-14484	58	40	3.2	3.2	NUM
crl-14484	58	41	3.4	3.4	NUM
crl-14484	58	42	c.	c.	NOUN
crl-14484	58	43	question	question	NOUN
crl-14484	58	44	negotiation	negotiation	NOUN
crl-14484	58	45	ability	ability	NOUN
crl-14484	58	46	2.8	2.8	NUM
crl-14484	58	47	3.6	3.6	NUM
crl-14484	58	48	d.	d.	NOUN
crl-14484	58	49	developing	develop	VERB
crl-14484	58	50	search	search	NOUN
crl-14484	58	51	strategies	strategy	NOUN
crl-14484	58	52	2.4	2.4	NUM
crl-14484	58	53	3.6	3.6	NUM
crl-14484	58	54	composite	composite	ADJ
crl-14484	58	55	rating	rating	NOUN
crl-14484	58	56	2.9	2.9	NUM
crl-14484	58	57	3.7	3.7	NUM
crl-14484	58	58	*	*	PUNCT
crl-14484	58	59	l	l	NOUN
crl-14484	58	60	=	=	ADJ
crl-14484	58	61	very	very	ADV
crl-14484	58	62	weak	weak	ADJ
crl-14484	58	63	;	;	PUNCT
crl-14484	58	64	5	5	NUM
crl-14484	58	65	=	=	SYM
crl-14484	58	66	very	very	ADV
crl-14484	58	67	strong	strong	ADJ
crl-14484	58	68	figure	figure	NOUN
crl-14484	58	69	1	1	NUM
crl-14484	58	70	effectiveness	effectiveness	NOUN
crl-14484	58	71	of	of	ADP
crl-14484	58	72	student	student	NOUN
crl-14484	58	73	reference	reference	NOUN
crl-14484	58	74	assistants	assistant	NOUN
crl-14484	58	75	in	in	ADP
crl-14484	58	76	reference	reference	NOUN
crl-14484	58	77	skills	skill	NOUN
crl-14484	58	78	as	as	SCONJ
crl-14484	58	79	perceived	perceive	VERB
crl-14484	58	80	by	by	ADP
crl-14484	58	81	other	other	ADJ
crl-14484	58	82	department	department	NOUN
crl-14484	58	83	staff	staff	NOUN
crl-14484	58	84	answer	answer	NOUN
crl-14484	58	85	total	total	VERB
crl-14484	58	86	quescorrect/	quescorrect/	NUM
crl-14484	58	87	correct/	correct/	NUM
crl-14484	58	88	search	search	NOUN
crl-14484	58	89	process	process	NOUN
crl-14484	58	90	used	use	VERB
crl-14484	58	91	tions	tion	NOUN
crl-14484	58	92	complete	complete	ADJ
crl-14484	58	93	referred	refer	VERB
crl-14484	58	94	incomp	incomp	NOUN
crl-14484	58	95	.	.	PUNCT
crl-14484	59	1	wrong	wrong	ADJ
crl-14484	59	2	none	none	NOUN
crl-14484	59	3	answered	answer	VERB
crl-14484	59	4	w/o	w/o	ADP
crl-14484	59	5	consulting	consult	VERB
crl-14484	59	6	a	a	DET
crl-14484	59	7	source	source	NOUN
crl-14484	59	8	14	14	NUM
crl-14484	59	9	0	0	NUM
crl-14484	59	10	·	·	SYM
crl-14484	59	11	2	2	NUM
crl-14484	59	12	3	3	NUM
crl-14484	59	13	4	4	NUM
crl-14484	59	14	5	5	NUM
crl-14484	59	15	used	use	VERB
crl-14484	59	16	one	one	NUM
crl-14484	59	17	source	source	NOUN
crl-14484	59	18	only	only	ADV
crl-14484	59	19	18	18	NUM
crl-14484	59	20	12	12	NUM
crl-14484	59	21	5	5	NUM
crl-14484	59	22	0	0	NUM
crl-14484	59	23	1	1	NUM
crl-14484	59	24	used	use	VERB
crl-14484	59	25	several	several	ADJ
crl-14484	59	26	sources	source	NOUN
crl-14484	59	27	17	17	NUM
crl-14484	59	28	5	5	NUM
crl-14484	59	29	1	1	NUM
crl-14484	59	30	3	3	NUM
crl-14484	59	31	2	2	NUM
crl-14484	59	32	6	6	NUM
crl-14484	59	33	gave	give	VERB
crl-14484	59	34	patron	patron	PROPN
crl-14484	59	35	source	source	NOUN
crl-14484	59	36	w	w	PROPN
crl-14484	59	37	/	/	SYM
crl-14484	59	38	explanation	explanation	NOUN
crl-14484	59	39	10	10	NUM
crl-14484	59	40	5	5	NUM
crl-14484	59	41	4	4	NUM
crl-14484	59	42	0	0	NUM
crl-14484	59	43	1	1	NUM
crl-14484	59	44	gave	give	VERB
crl-14484	59	45	patron	patron	ADJ
crl-14484	59	46	source	source	NOUN
crl-14484	59	47	w/o	w/o	ADP
crl-14484	59	48	explanation	explanation	NOUN
crl-14484	59	49	!	!	PUNCT
crl-14484	60	1	k	k	X
crl-14484	61	1	_	_	PUNCT
crl-14484	62	1	_	_	PUNCT
crl-14484	63	1	£	£	PUNCT
crl-14484	63	2	_	_	PUNCT
crl-14484	63	3	q	q	PUNCT
crl-14484	63	4	_	_	PUNCT
crl-14484	63	5	~	~	PUNCT
crl-14484	63	6	..	..	PUNCT
crl-14484	63	7	1	1	X
crl-14484	63	8	!	!	X
crl-14484	63	9	~	~	PUNCT
crl-14484	63	10	totals	total	NOUN
crl-14484	63	11	75	75	NUM
crl-14484	63	12	24	24	NUM
crl-14484	63	13	3	3	NUM
crl-14484	63	14	19	19	NUM
crl-14484	63	15	12	12	NUM
crl-14484	63	16	17	17	NUM
crl-14484	63	17	figure2	figure2	ADJ
crl-14484	63	18	effectiveness	effectiveness	NOUN
crl-14484	63	19	of	of	ADP
crl-14484	63	20	search	search	NOUN
crl-14484	63	21	process	process	NOUN
crl-14484	63	22	used	use	VERB
crl-14484	63	23	in	in	ADP
crl-14484	63	24	answering	answer	VERB
crl-14484	63	25	questions	question	NOUN
crl-14484	63	26	tively	tively	ADV
crl-14484	63	27	to	to	PART
crl-14484	63	28	give	give	VERB
crl-14484	63	29	as	as	ADP
crl-14484	63	30	full	full	ADJ
crl-14484	63	31	an	an	DET
crl-14484	63	32	answer	answer	NOUN
crl-14484	63	33	as	as	ADP
crl-14484	63	34	possible	possible	ADJ
crl-14484	63	35	to	to	ADP
crl-14484	63	36	the	the	DET
crl-14484	63	37	patron	patron	ADJ
crl-14484	63	38	query	query	NOUN
crl-14484	63	39	.	.	PUNCT
crl-14484	64	1	the	the	DET
crl-14484	64	2	data	datum	NOUN
crl-14484	64	3	in	in	ADP
crl-14484	64	4	figure	figure	NOUN
crl-14484	64	5	2	2	NUM
crl-14484	64	6	show	show	VERB
crl-14484	64	7	some	some	DET
crl-14484	64	8	problems	problem	NOUN
crl-14484	64	9	in	in	ADP
crl-14484	64	10	the	the	DET
crl-14484	64	11	search	search	NOUN
crl-14484	64	12	strategies	strategy	NOUN
crl-14484	64	13	used	use	VERB
crl-14484	64	14	by	by	ADP
crl-14484	64	15	the	the	DET
crl-14484	64	16	student	student	NOUN
crl-14484	64	17	reference	reference	NOUN
crl-14484	64	18	assistants	assistant	NOUN
crl-14484	64	19	to	to	PART
crl-14484	64	20	find	find	VERB
crl-14484	64	21	requested	requested	ADJ
crl-14484	64	22	information	information	NOUN
crl-14484	64	23	.	.	PUNCT
crl-14484	65	1	superficially	superficially	ADV
crl-14484	65	2	,	,	PUNCT
crl-14484	65	3	it	it	PRON
crl-14484	65	4	appears	appear	VERB
crl-14484	65	5	that	that	SCONJ
crl-14484	65	6	the	the	DET
crl-14484	65	7	greatest	great	ADJ
crl-14484	65	8	number	number	NOUN
crl-14484	65	9	of	of	ADP
crl-14484	65	10	questions	question	NOUN
crl-14484	65	11	were	be	AUX
crl-14484	65	12	answered	answer	VERB
crl-14484	65	13	either	either	CCONJ
crl-14484	65	14	correctly	correctly	ADV
crl-14484	65	15	or	or	CCONJ
crl-14484	65	16	correctly	correctly	ADV
crl-14484	65	17	but	but	CCONJ
crl-14484	65	18	incompletely	incompletely	ADV
crl-14484	65	19	by	by	ADP
crl-14484	65	20	using	use	VERB
crl-14484	65	21	one	one	NUM
crl-14484	65	22	source	source	NOUN
crl-14484	65	23	,	,	PUNCT
crl-14484	65	24	and	and	CCONJ
crl-14484	65	25	the	the	DET
crl-14484	65	26	fewest	few	ADJ
crl-14484	65	27	number	number	NOUN
crl-14484	65	28	of	of	ADP
crl-14484	65	29	questions	question	NOUN
crl-14484	65	30	were	be	AUX
crl-14484	65	31	answered	answer	VERB
crl-14484	65	32	by	by	ADP
crl-14484	65	33	not	not	PART
crl-14484	65	34	consulting	consult	VERB
crl-14484	65	35	any	any	DET
crl-14484	65	36	source	source	NOUN
crl-14484	65	37	.	.	PUNCT
crl-14484	66	1	however	however	ADV
crl-14484	66	2	,	,	PUNCT
crl-14484	66	3	this	this	DET
crl-14484	66	4	result	result	NOUN
crl-14484	66	5	reflects	reflect	VERB
crl-14484	66	6	the	the	DET
crl-14484	66	7	type	type	NOUN
crl-14484	66	8	of	of	ADP
crl-14484	66	9	questions	question	NOUN
crl-14484	66	10	used	use	VERB
crl-14484	66	11	in	in	ADP
crl-14484	66	12	the	the	DET
crl-14484	66	13	test	test	NOUN
crl-14484	66	14	more	more	ADJ
crl-14484	66	15	than	than	SCONJ
crl-14484	66	16	it	it	PRON
crl-14484	66	17	does	do	VERB
crl-14484	66	18	the	the	DET
crl-14484	66	19	value	value	NOUN
crl-14484	66	20	of	of	ADP
crl-14484	66	21	using	use	VERB
crl-14484	66	22	a	a	DET
crl-14484	66	23	certain	certain	ADJ
crl-14484	66	24	number	number	NOUN
crl-14484	66	25	of	of	ADP
crl-14484	66	26	sources	source	NOUN
crl-14484	66	27	in	in	ADP
crl-14484	66	28	finding	find	VERB
crl-14484	66	29	an	an	DET
crl-14484	66	30	answer	answer	NOUN
crl-14484	66	31	.	.	PUNCT
crl-14484	67	1	more	more	ADV
crl-14484	67	2	likely	likely	ADV
crl-14484	67	3	,	,	PUNCT
crl-14484	67	4	the	the	DET
crl-14484	67	5	data	datum	NOUN
crl-14484	67	6	show	show	VERB
crl-14484	67	7	that	that	SCONJ
crl-14484	67	8	when	when	SCONJ
crl-14484	67	9	student	student	NOUN
crl-14484	67	10	reference	reference	NOUN
crl-14484	67	11	assistants	assistant	NOUN
crl-14484	67	12	find	find	VERB
crl-14484	67	13	an	an	DET
crl-14484	67	14	answer	answer	NOUN
crl-14484	67	15	,	,	PUNCT
crl-14484	67	16	correct	correct	ADJ
crl-14484	67	17	or	or	CCONJ
crl-14484	67	18	incorrect	incorrect	ADJ
crl-14484	67	19	,	,	PUNCT
crl-14484	67	20	from	from	ADP
crl-14484	67	21	the	the	DET
crl-14484	67	22	first	first	ADJ
crl-14484	67	23	source	source	NOUN
crl-14484	67	24	472	472	NUM
crl-14484	67	25	college	college	NOUN
crl-14484	67	26	&	&	CCONJ
crl-14484	67	27	research	research	PROPN
crl-14484	67	28	libraries	library	NOUN
crl-14484	67	29	they	they	PRON
crl-14484	67	30	consult	consult	VERB
crl-14484	67	31	,	,	PUNCT
crl-14484	67	32	they	they	PRON
crl-14484	67	33	search	search	VERB
crl-14484	67	34	no	no	ADV
crl-14484	67	35	further	far	ADV
crl-14484	67	36	.	.	PUNCT
crl-14484	68	1	the	the	DET
crl-14484	68	2	fact	fact	NOUN
crl-14484	68	3	that	that	SCONJ
crl-14484	68	4	nineteen	nineteen	NUM
crl-14484	68	5	questions	question	NOUN
crl-14484	68	6	(	(	PUNCT
crl-14484	68	7	25	25	NUM
crl-14484	68	8	percent	percent	NOUN
crl-14484	68	9	)	)	PUNCT
crl-14484	68	10	were	be	AUX
crl-14484	68	11	only	only	ADV
crl-14484	68	12	partially	partially	ADV
crl-14484	68	13	answered	answer	VERB
crl-14484	68	14	suggests	suggest	VERB
crl-14484	68	15	that	that	SCONJ
crl-14484	68	16	student	student	NOUN
crl-14484	68	17	reference	reference	NOUN
crl-14484	68	18	assistants	assistant	NOUN
crl-14484	68	19	may	may	AUX
crl-14484	68	20	be	be	AUX
crl-14484	68	21	relying	rely	VERB
crl-14484	68	22	too	too	ADV
crl-14484	68	23	heavily	heavily	ADV
crl-14484	68	24	on	on	ADP
crl-14484	68	25	too	too	ADV
crl-14484	68	26	few	few	ADJ
crl-14484	68	27	sources	source	NOUN
crl-14484	68	28	,	,	PUNCT
crl-14484	68	29	may	may	AUX
crl-14484	68	30	not	not	PART
crl-14484	68	31	understand	understand	VERB
crl-14484	68	32	the	the	DET
crl-14484	68	33	question	question	NOUN
crl-14484	68	34	fully	fully	ADV
crl-14484	68	35	enough	enough	ADJ
crl-14484	68	36	to	to	PART
crl-14484	68	37	provide	provide	VERB
crl-14484	68	38	all	all	DET
crl-14484	68	39	the	the	DET
crl-14484	68	40	information	information	NOUN
crl-14484	68	41	required	require	VERB
crl-14484	68	42	for	for	ADP
crl-14484	68	43	a	a	DET
crl-14484	68	44	complete	complete	ADJ
crl-14484	68	45	answer	answer	NOUN
crl-14484	68	46	,	,	PUNCT
crl-14484	68	47	or	or	CCONJ
crl-14484	68	48	do	do	AUX
crl-14484	68	49	not	not	PART
crl-14484	68	50	have	have	VERB
crl-14484	68	51	or	or	CCONJ
crl-14484	68	52	take	take	VERB
crl-14484	68	53	enough	enough	ADJ
crl-14484	68	54	time	time	NOUN
crl-14484	68	55	.	.	PUNCT
crl-14484	69	1	the	the	DET
crl-14484	69	2	above	above	ADJ
crl-14484	69	3	data	datum	NOUN
crl-14484	69	4	also	also	ADV
crl-14484	69	5	show	show	VERB
crl-14484	69	6	that	that	SCONJ
crl-14484	69	7	when	when	SCONJ
crl-14484	69	8	patrons	patron	NOUN
crl-14484	69	9	are	be	AUX
crl-14484	69	10	referred	refer	VERB
crl-14484	69	11	to	to	ADP
crl-14484	69	12	specific	specific	ADJ
crl-14484	69	13	sources	source	NOUN
crl-14484	69	14	to	to	PART
crl-14484	69	15	find	find	VERB
crl-14484	69	16	the	the	DET
crl-14484	69	17	information	information	NOUN
crl-14484	69	18	on	on	ADP
crl-14484	69	19	their	their	PRON
crl-14484	69	20	own	own	ADJ
crl-14484	69	21	,	,	PUNCT
crl-14484	69	22	a	a	DET
crl-14484	69	23	common	common	ADJ
crl-14484	69	24	practice	practice	NOUN
crl-14484	69	25	at	at	ADP
crl-14484	69	26	most	most	ADJ
crl-14484	69	27	reference	reference	NOUN
crl-14484	69	28	desks	desk	NOUN
crl-14484	69	29	,	,	PUNCT
crl-14484	69	30	they	they	PRON
crl-14484	69	31	find	find	VERB
crl-14484	69	32	more	more	ADV
crl-14484	69	33	correct	correct	ADJ
crl-14484	69	34	answers	answer	NOUN
crl-14484	69	35	when	when	SCONJ
crl-14484	69	36	the	the	DET
crl-14484	69	37	student	student	NOUN
crl-14484	69	38	reference	reference	NOUN
crl-14484	69	39	assistant	assistant	NOUN
crl-14484	69	40	shows	show	VERB
crl-14484	69	41	them	they	PRON
crl-14484	69	42	how	how	SCONJ
crl-14484	69	43	to	to	PART
crl-14484	69	44	use	use	VERB
crl-14484	69	45	the	the	DET
crl-14484	69	46	reference	reference	NOUN
crl-14484	69	47	source	source	NOUN
crl-14484	69	48	rather	rather	ADV
crl-14484	69	49	than	than	ADP
crl-14484	69	50	just	just	ADV
crl-14484	69	51	pointing	point	VERB
crl-14484	69	52	it	it	PRON
crl-14484	69	53	out	out	ADP
crl-14484	69	54	.	.	PUNCT
crl-14484	70	1	correctness	correctness	NOUN
crl-14484	70	2	of	of	ADP
crl-14484	70	3	answers	answer	NOUN
crl-14484	70	4	.	.	PUNCT
crl-14484	71	1	the	the	DET
crl-14484	71	2	ultimate	ultimate	ADJ
crl-14484	71	3	test	test	NOUN
crl-14484	71	4	of	of	ADP
crl-14484	71	5	the	the	DET
crl-14484	71	6	student	student	NOUN
crl-14484	71	7	reference	reference	NOUN
crl-14484	71	8	assistants	assistant	NOUN
crl-14484	71	9	'	'	PART
crl-14484	71	10	effectiveness	effectiveness	NOUN
crl-14484	71	11	is	be	AUX
crl-14484	71	12	the	the	DET
crl-14484	71	13	number	number	NOUN
crl-14484	71	14	of	of	ADP
crl-14484	71	15	correct	correct	ADJ
crl-14484	71	16	answers	answer	NOUN
crl-14484	71	17	they	they	PRON
crl-14484	71	18	provide	provide	VERB
crl-14484	71	19	to	to	ADP
crl-14484	71	20	patron	patron	NOUN
crl-14484	71	21	queries	query	NOUN
crl-14484	71	22	.	.	PUNCT
crl-14484	72	1	in	in	ADP
crl-14484	72	2	the	the	DET
crl-14484	72	3	unobtrusive	unobtrusive	ADJ
crl-14484	72	4	question	question	NOUN
crl-14484	72	5	test	test	NOUN
crl-14484	72	6	(	(	PUNCT
crl-14484	72	7	see	see	VERB
crl-14484	72	8	figure	figure	NOUN
crl-14484	72	9	3	3	NUM
crl-14484	72	10	)	)	PUNCT
crl-14484	72	11	,	,	PUNCT
crl-14484	72	12	student	student	NOUN
crl-14484	72	13	reference	reference	NOUN
crl-14484	72	14	assistants	assistant	NOUN
crl-14484	72	15	demonstrated	demonstrate	VERB
crl-14484	72	16	serious	serious	ADJ
crl-14484	72	17	deficiencies	deficiency	NOUN
crl-14484	72	18	in	in	ADP
crl-14484	72	19	their	their	PRON
crl-14484	72	20	ability	ability	NOUN
crl-14484	72	21	to	to	PART
crl-14484	72	22	provide	provide	VERB
crl-14484	72	23	complete	complete	ADJ
crl-14484	72	24	and	and	CCONJ
crl-14484	72	25	correct	correct	ADJ
crl-14484	72	26	information	information	NOUN
crl-14484	72	27	.	.	PUNCT
crl-14484	73	1	only	only	ADV
crl-14484	73	2	36	36	NUM
crl-14484	73	3	percent	percent	NOUN
crl-14484	73	4	of	of	ADP
crl-14484	73	5	the	the	DET
crl-14484	73	6	seventy	seventy	NUM
crl-14484	73	7	-	-	PUNCT
crl-14484	73	8	five	five	NUM
crl-14484	73	9	questions	question	NOUN
crl-14484	73	10	asked	ask	VERB
crl-14484	73	11	by	by	ADP
crl-14484	73	12	proxy	proxy	ADJ
crl-14484	73	13	patrons	patron	NOUN
crl-14484	73	14	resulted	result	VERB
crl-14484	73	15	in	in	ADP
crl-14484	73	16	completely	completely	ADV
crl-14484	73	17	correct	correct	ADJ
crl-14484	73	18	answers	answer	NOUN
crl-14484	73	19	.	.	PUNCT
crl-14484	74	1	another	another	DET
crl-14484	74	2	25	25	NUM
crl-14484	74	3	percent	percent	NOUN
crl-14484	74	4	received	receive	VERB
crl-14484	74	5	partially	partially	ADV
crl-14484	74	6	correct	correct	ADJ
crl-14484	74	7	or	or	CCONJ
crl-14484	74	8	incomplete	incomplete	ADJ
crl-14484	74	9	results	result	NOUN
crl-14484	74	10	from	from	ADP
crl-14484	74	11	their	their	PRON
crl-14484	74	12	query	query	NOUN
crl-14484	74	13	.	.	PUNCT
crl-14484	75	1	and	and	CCONJ
crl-14484	75	2	even	even	ADV
crl-14484	75	3	with	with	ADP
crl-14484	75	4	the	the	DET
crl-14484	75	5	inclusion	inclusion	NOUN
crl-14484	75	6	of	of	ADP
crl-14484	75	7	the	the	DET
crl-14484	75	8	correct	correct	ADJ
crl-14484	75	9	-	-	PUNCT
crl-14484	75	10	butincomplete	butincomplete	NOUN
crl-14484	75	11	answers	answer	NOUN
crl-14484	75	12	,	,	PUNCT
crl-14484	75	13	the	the	DET
crl-14484	75	14	result	result	NOUN
crl-14484	75	15	is	be	AUX
crl-14484	75	16	still	still	ADV
crl-14484	75	17	only	only	ADV
crl-14484	75	18	61	61	NUM
crl-14484	75	19	percent	percent	NOUN
crl-14484	75	20	with	with	ADP
crl-14484	75	21	any	any	DET
crl-14484	75	22	degree	degree	NOUN
crl-14484	75	23	of	of	ADP
crl-14484	75	24	correctness	correctness	NOUN
crl-14484	75	25	.	.	PUNCT
crl-14484	76	1	as	as	SCONJ
crl-14484	76	2	noted	note	VERB
crl-14484	76	3	earlier	early	ADV
crl-14484	76	4	,	,	PUNCT
crl-14484	76	5	the	the	DET
crl-14484	76	6	profession	profession	NOUN
crl-14484	76	7	at	at	ADP
crl-14484	76	8	large	large	ADJ
crl-14484	76	9	seriously	seriously	ADV
crl-14484	76	10	questions	question	VERB
crl-14484	76	11	the	the	DET
crl-14484	76	12	acceptability	acceptability	NOUN
crl-14484	76	13	of	of	ADP
crl-14484	76	14	correct	correct	ADJ
crl-14484	76	15	responses	response	NOUN
crl-14484	76	16	to	to	ADP
crl-14484	76	17	55	55	NUM
crl-14484	76	18	percent	percent	NOUN
crl-14484	76	19	or	or	CCONJ
crl-14484	76	20	less	less	ADJ
crl-14484	76	21	of	of	ADP
crl-14484	76	22	the	the	DET
crl-14484	76	23	questions	question	NOUN
crl-14484	76	24	asked	ask	VERB
crl-14484	76	25	at	at	ADP
crl-14484	76	26	the	the	DET
crl-14484	76	27	reference	reference	NOUN
crl-14484	76	28	desk	desk	NOUN
crl-14484	76	29	.	.	PUNCT
crl-14484	77	1	the	the	DET
crl-14484	77	2	perception	perception	NOUN
crl-14484	77	3	of	of	ADP
crl-14484	77	4	other	other	ADJ
crl-14484	77	5	reference	reference	NOUN
crl-14484	77	6	department	department	NOUN
crl-14484	77	7	staff	staff	NOUN
crl-14484	77	8	of	of	ADP
crl-14484	77	9	the	the	DET
crl-14484	77	10	student	student	NOUN
crl-14484	77	11	reference	reference	NOUN
crl-14484	77	12	assistants	assistant	NOUN
crl-14484	77	13	'	'	PART
crl-14484	77	14	effectiveness	effectiveness	NOUN
crl-14484	77	15	in	in	ADP
crl-14484	77	16	those	those	DET
crl-14484	77	17	factors	factor	NOUN
crl-14484	77	18	essential	essential	ADJ
crl-14484	77	19	for	for	ADP
crl-14484	77	20	good	good	ADJ
crl-14484	77	21	reference	reference	NOUN
crl-14484	77	22	service	service	NOUN
crl-14484	77	23	also	also	ADV
crl-14484	77	24	supports	support	VERB
crl-14484	77	25	the	the	DET
crl-14484	77	26	view	view	NOUN
crl-14484	77	27	that	that	SCONJ
crl-14484	77	28	student	student	NOUN
crl-14484	77	29	reference	reference	NOUN
crl-14484	77	30	assistants	assistant	NOUN
crl-14484	77	31	do	do	AUX
crl-14484	77	32	not	not	PART
crl-14484	77	33	perform	perform	VERB
crl-14484	77	34	at	at	ADP
crl-14484	77	35	a	a	DET
crl-14484	77	36	desirable	desirable	ADJ
crl-14484	77	37	or	or	CCONJ
crl-14484	77	38	acceptable	acceptable	ADJ
crl-14484	77	39	level	level	NOUN
crl-14484	77	40	(	(	PUNCT
crl-14484	77	41	see	see	VERB
crl-14484	77	42	figure	figure	NOUN
crl-14484	77	43	1	1	NUM
crl-14484	77	44	)	)	PUNCT
crl-14484	77	45	.	.	PUNCT
crl-14484	78	1	referrals	referral	NOUN
crl-14484	78	2	.	.	PUNCT
crl-14484	79	1	another	another	DET
crl-14484	79	2	important	important	ADJ
crl-14484	79	3	component	component	NOUN
crl-14484	79	4	the	the	DET
crl-14484	79	5	study	study	NOUN
crl-14484	79	6	attempted	attempt	VERB
crl-14484	79	7	to	to	PART
crl-14484	79	8	measure	measure	VERB
crl-14484	79	9	was	be	AUX
crl-14484	79	10	the	the	DET
crl-14484	79	11	performance	performance	NOUN
crl-14484	79	12	of	of	ADP
crl-14484	79	13	the	the	DET
crl-14484	79	14	student	student	NOUN
crl-14484	79	15	reference	reference	NOUN
crl-14484	79	16	assistants	assistant	NOUN
crl-14484	79	17	in	in	ADP
crl-14484	79	18	referring	refer	VERB
crl-14484	79	19	patron	patron	NOUN
crl-14484	79	20	requests	request	NOUN
crl-14484	79	21	to	to	ADP
crl-14484	79	22	someone	someone	PRON
crl-14484	79	23	more	more	ADV
crl-14484	79	24	qualified	qualified	ADJ
crl-14484	79	25	than	than	ADP
crl-14484	79	26	themselves	themselves	PRON
crl-14484	79	27	when	when	SCONJ
crl-14484	79	28	necessary	necessary	ADJ
crl-14484	79	29	.	.	PUNCT
crl-14484	80	1	crucial	crucial	ADJ
crl-14484	80	2	to	to	ADP
crl-14484	80	3	this	this	DET
crl-14484	80	4	process	process	NOUN
crl-14484	80	5	is	be	AUX
crl-14484	80	6	the	the	DET
crl-14484	80	7	ability	ability	NOUN
crl-14484	80	8	of	of	ADP
crl-14484	80	9	the	the	DET
crl-14484	80	10	student	student	NOUN
crl-14484	80	11	reference	reference	NOUN
crl-14484	80	12	assistants	assistant	NOUN
crl-14484	80	13	to	to	PART
crl-14484	80	14	recognize	recognize	VERB
crl-14484	80	15	when	when	SCONJ
crl-14484	80	16	they	they	PRON
crl-14484	80	17	need	need	VERB
crl-14484	80	18	to	to	PART
crl-14484	80	19	refer	refer	VERB
crl-14484	80	20	and	and	CCONJ
crl-14484	80	21	their	their	PRON
crl-14484	80	22	willingness	willingness	NOUN
crl-14484	80	23	to	to	PART
crl-14484	80	24	do	do	AUX
crl-14484	80	25	so	so	ADV
crl-14484	80	26	.	.	PUNCT
crl-14484	81	1	the	the	DET
crl-14484	81	2	study	study	NOUN
crl-14484	81	3	addressed	address	VERB
crl-14484	81	4	three	three	NUM
crl-14484	81	5	aspects	aspect	NOUN
crl-14484	81	6	of	of	ADP
crl-14484	81	7	referral	referral	NOUN
crl-14484	81	8	:	:	PUNCT
crl-14484	81	9	the	the	DET
crl-14484	81	10	july	july	PROPN
crl-14484	81	11	1989	1989	NUM
crl-14484	81	12	unobtrusive	unobtrusive	ADJ
crl-14484	81	13	question	question	NOUN
crl-14484	81	14	study	study	NOUN
crl-14484	81	15	provided	provide	VERB
crl-14484	81	16	information	information	NOUN
crl-14484	81	17	about	about	ADP
crl-14484	81	18	what	what	PRON
crl-14484	81	19	student	student	NOUN
crl-14484	81	20	reference	reference	NOUN
crl-14484	81	21	assistants	assistant	NOUN
crl-14484	81	22	did	do	AUX
crl-14484	81	23	when	when	SCONJ
crl-14484	81	24	unable	unable	ADJ
crl-14484	81	25	to	to	PART
crl-14484	81	26	answer	answer	VERB
crl-14484	81	27	questions	question	NOUN
crl-14484	81	28	;	;	PUNCT
crl-14484	81	29	the	the	DET
crl-14484	81	30	student	student	NOUN
crl-14484	81	31	reference	reference	NOUN
crl-14484	81	32	assistant	assistant	NOUN
crl-14484	81	33	questionnaire	questionnaire	NOUN
crl-14484	81	34	asked	ask	VERB
crl-14484	81	35	about	about	ADP
crl-14484	81	36	the	the	DET
crl-14484	81	37	availability	availability	NOUN
crl-14484	81	38	of	of	ADP
crl-14484	81	39	the	the	DET
crl-14484	81	40	professional	professional	ADJ
crl-14484	81	41	librarians	librarian	NOUN
crl-14484	81	42	for	for	ADP
crl-14484	81	43	referrals	referral	NOUN
crl-14484	81	44	when	when	SCONJ
crl-14484	81	45	needed	need	VERB
crl-14484	81	46	;	;	PUNCT
crl-14484	81	47	and	and	CCONJ
crl-14484	81	48	the	the	DET
crl-14484	81	49	subject	subject	ADJ
crl-14484	81	50	specialist	specialist	NOUN
crl-14484	81	51	questionnaire	questionnaire	NOUN
crl-14484	81	52	asked	ask	VERB
crl-14484	81	53	how	how	SCONJ
crl-14484	81	54	many	many	ADJ
crl-14484	81	55	referrals	referral	VERB
crl-14484	81	56	the	the	DET
crl-14484	81	57	professional	professional	ADJ
crl-14484	81	58	librarians	librarian	NOUN
crl-14484	81	59	had	have	AUX
crl-14484	81	60	received	receive	VERB
crl-14484	81	61	.	.	PUNCT
crl-14484	82	1	in	in	ADP
crl-14484	82	2	the	the	DET
crl-14484	82	3	unobtrusive	unobtrusive	ADJ
crl-14484	82	4	question	question	NOUN
crl-14484	82	5	test	test	NOUN
crl-14484	82	6	,	,	PUNCT
crl-14484	82	7	the	the	DET
crl-14484	82	8	student	student	NOUN
crl-14484	82	9	reference	reference	NOUN
crl-14484	82	10	assistants	assistant	NOUN
crl-14484	82	11	could	could	AUX
crl-14484	82	12	not	not	PART
crl-14484	82	13	provide	provide	VERB
crl-14484	82	14	a	a	DET
crl-14484	82	15	suitable	suitable	ADJ
crl-14484	82	16	answer	answer	NOUN
crl-14484	82	17	to	to	ADP
crl-14484	82	18	seventeen	seventeen	NUM
crl-14484	82	19	of	of	ADP
crl-14484	82	20	the	the	DET
crl-14484	82	21	seventy	seventy	NUM
crl-14484	82	22	-	-	PUNCT
crl-14484	82	23	five	five	NUM
crl-14484	82	24	questions	question	NOUN
crl-14484	82	25	asked	ask	VERB
crl-14484	82	26	(	(	PUNCT
crl-14484	82	27	see	see	VERB
crl-14484	82	28	figure	figure	NOUN
crl-14484	82	29	3	3	NUM
crl-14484	82	30	)	)	PUNCT
crl-14484	82	31	.	.	PUNCT
crl-14484	83	1	of	of	ADP
crl-14484	83	2	these	these	PRON
crl-14484	83	3	,	,	PUNCT
crl-14484	83	4	they	they	PRON
crl-14484	83	5	referred	refer	VERB
crl-14484	83	6	eleven	eleven	NUM
crl-14484	83	7	questions	question	NOUN
crl-14484	83	8	(	(	PUNCT
crl-14484	83	9	65	65	NUM
crl-14484	83	10	percent	percent	NOUN
crl-14484	83	11	)	)	PUNCT
crl-14484	83	12	,	,	PUNCT
crl-14484	83	13	but	but	CCONJ
crl-14484	83	14	did	do	AUX
crl-14484	83	15	not	not	PART
crl-14484	83	16	refer	refer	VERB
crl-14484	83	17	seven	seven	NUM
crl-14484	83	18	unanswered	unanswered	ADJ
crl-14484	83	19	questions	question	NOUN
crl-14484	83	20	(	(	PUNCT
crl-14484	83	21	35	35	NUM
crl-14484	83	22	percent	percent	NOUN
crl-14484	83	23	)	)	PUNCT
crl-14484	83	24	.	.	PUNCT
crl-14484	84	1	student	student	NOUN
crl-14484	84	2	reference	reference	NOUN
crl-14484	84	3	assistants	assistant	NOUN
crl-14484	84	4	may	may	AUX
crl-14484	84	5	recognize	recognize	VERB
crl-14484	84	6	their	their	PRON
crl-14484	84	7	own	own	ADJ
crl-14484	84	8	limitation	limitation	NOUN
crl-14484	84	9	,	,	PUNCT
crl-14484	84	10	but	but	CCONJ
crl-14484	84	11	over	over	ADP
crl-14484	84	12	a	a	DET
crl-14484	84	13	third	third	NOUN
crl-14484	84	14	of	of	ADP
crl-14484	84	15	the	the	DET
crl-14484	84	16	time	time	NOUN
crl-14484	84	17	they	they	PRON
crl-14484	84	18	do	do	AUX
crl-14484	84	19	not	not	PART
crl-14484	84	20	seek	seek	VERB
crl-14484	84	21	more	more	ADV
crl-14484	84	22	informed	informed	ADJ
crl-14484	84	23	help	help	NOUN
crl-14484	84	24	for	for	ADP
crl-14484	84	25	patrons	patron	NOUN
crl-14484	84	26	.	.	PUNCT
crl-14484	85	1	it	it	PRON
crl-14484	85	2	appears	appear	VERB
crl-14484	85	3	that	that	SCONJ
crl-14484	85	4	when	when	SCONJ
crl-14484	85	5	student	student	NOUN
crl-14484	85	6	reference	reference	NOUN
crl-14484	85	7	assistants	assistant	NOUN
crl-14484	85	8	find	find	VERB
crl-14484	85	9	some	some	DET
crl-14484	85	10	information	information	NOUN
crl-14484	85	11	,	,	PUNCT
crl-14484	85	12	even	even	ADV
crl-14484	85	13	if	if	SCONJ
crl-14484	85	14	it	it	PRON
crl-14484	85	15	is	be	AUX
crl-14484	85	16	incorrect	incorrect	ADJ
crl-14484	85	17	or	or	CCONJ
crl-14484	85	18	incomplete	incomplete	ADJ
crl-14484	85	19	,	,	PUNCT
crl-14484	85	20	they	they	PRON
crl-14484	85	21	terminate	terminate	VERB
crl-14484	85	22	the	the	DET
crl-14484	85	23	interview	interview	NOUN
crl-14484	85	24	.	.	PUNCT
crl-14484	86	1	their	their	PRON
crl-14484	86	2	lack	lack	NOUN
crl-14484	86	3	of	of	ADP
crl-14484	86	4	subject	subject	ADJ
crl-14484	86	5	expertise	expertise	NOUN
crl-14484	86	6	in	in	ADP
crl-14484	86	7	many	many	ADJ
crl-14484	86	8	of	of	ADP
crl-14484	86	9	the	the	DET
crl-14484	86	10	disciplines	discipline	NOUN
crl-14484	86	11	they	they	PRON
crl-14484	86	12	are	be	AUX
crl-14484	86	13	required	require	VERB
crl-14484	86	14	to	to	ADP
crl-14484	86	15	service	service	NOUN
crl-14484	86	16	may	may	AUX
crl-14484	86	17	leave	leave	VERB
crl-14484	86	18	them	they	PRON
crl-14484	86	19	unable	unable	ADJ
crl-14484	86	20	to	to	PART
crl-14484	86	21	assess	assess	VERB
crl-14484	86	22	accurately	accurately	ADV
crl-14484	86	23	the	the	DET
crl-14484	86	24	appropriateness	appropriateness	NOUN
crl-14484	86	25	of	of	ADP
crl-14484	86	26	the	the	DET
crl-14484	86	27	information	information	NOUN
crl-14484	86	28	found	find	VERB
crl-14484	86	29	.	.	PUNCT
crl-14484	87	1	a	a	DET
crl-14484	87	2	satisfactory	satisfactory	ADJ
crl-14484	87	3	referral	referral	NOUN
crl-14484	87	4	program	program	NOUN
crl-14484	87	5	needs	need	VERB
crl-14484	87	6	to	to	PART
crl-14484	87	7	consider	consider	VERB
crl-14484	87	8	more	more	ADJ
crl-14484	87	9	than	than	ADP
crl-14484	87	10	just	just	ADV
crl-14484	87	11	the	the	DET
crl-14484	87	12	student	student	NOUN
crl-14484	87	13	reference	reference	NOUN
crl-14484	87	14	assistants	assistant	NOUN
crl-14484	87	15	'	'	PART
crl-14484	87	16	ability	ability	NOUN
crl-14484	87	17	to	to	PART
crl-14484	87	18	find	find	VERB
crl-14484	87	19	information	information	NOUN
crl-14484	87	20	.	.	PUNCT
crl-14484	88	1	it	it	PRON
crl-14484	88	2	is	be	AUX
crl-14484	88	3	not	not	PART
crl-14484	88	4	just	just	ADV
crl-14484	88	5	some	some	DET
crl-14484	88	6	information	information	NOUN
crl-14484	88	7	that	that	PRON
crl-14484	88	8	is	be	AUX
crl-14484	88	9	important	important	ADJ
crl-14484	88	10	,	,	PUNCT
crl-14484	88	11	but	but	CCONJ
crl-14484	88	12	correct	correct	ADJ
crl-14484	88	13	and	and	CCONJ
crl-14484	88	14	complete	complete	ADJ
crl-14484	88	15	information	information	NOUN
crl-14484	88	16	.	.	PUNCT
crl-14484	89	1	compounding	compound	VERB
crl-14484	89	2	the	the	DET
crl-14484	89	3	problem	problem	NOUN
crl-14484	89	4	of	of	ADP
crl-14484	89	5	assuring	assure	VERB
crl-14484	89	6	an	an	DET
crl-14484	89	7	acceptable	acceptable	ADJ
crl-14484	89	8	referral	referral	ADJ
crl-14484	89	9	situation	situation	NOUN
crl-14484	89	10	are	be	AUX
crl-14484	89	11	the	the	DET
crl-14484	89	12	student	student	NOUN
crl-14484	89	13	reference	reference	NOUN
crl-14484	89	14	assistants	assistant	NOUN
crl-14484	89	15	'	'	PART
crl-14484	89	16	perceptions	perception	NOUN
crl-14484	89	17	about	about	ADP
crl-14484	89	18	the	the	DET
crl-14484	89	19	availability	availability	NOUN
crl-14484	89	20	of	of	ADP
crl-14484	89	21	the	the	DET
crl-14484	89	22	professional	professional	ADJ
crl-14484	89	23	librarians	librarian	NOUN
crl-14484	89	24	when	when	SCONJ
crl-14484	89	25	they	they	PRON
crl-14484	89	26	were	be	AUX
crl-14484	89	27	needed	need	VERB
crl-14484	89	28	for	for	ADP
crl-14484	89	29	referrals	referral	NOUN
crl-14484	89	30	.	.	PUNCT
crl-14484	90	1	although	although	SCONJ
crl-14484	90	2	the	the	DET
crl-14484	90	3	working	working	NOUN
crl-14484	90	4	relationship	relationship	NOUN
crl-14484	90	5	between	between	ADP
crl-14484	90	6	the	the	DET
crl-14484	90	7	professional	professional	ADJ
crl-14484	90	8	librarians	librarian	NOUN
crl-14484	90	9	and	and	CCONJ
crl-14484	90	10	the	the	DET
crl-14484	90	11	student	student	NOUN
crl-14484	90	12	reference	reference	NOUN
crl-14484	90	13	assistants	assistant	NOUN
crl-14484	90	14	and	and	CCONJ
crl-14484	90	15	department	department	NOUN
crl-14484	90	16	assistants	assistant	NOUN
crl-14484	90	17	is	be	AUX
crl-14484	90	18	perceived	perceive	VERB
crl-14484	90	19	to	to	PART
crl-14484	90	20	be	be	AUX
crl-14484	90	21	quite	quite	ADV
crl-14484	90	22	positive	positive	ADJ
crl-14484	90	23	(	(	PUNCT
crl-14484	90	24	see	see	VERB
crl-14484	90	25	figure	figure	NOUN
crl-14484	90	26	6	6	NUM
crl-14484	90	27	)	)	PUNCT
crl-14484	90	28	,	,	PUNCT
crl-14484	90	29	over	over	ADP
crl-14484	90	30	half	half	DET
crl-14484	90	31	the	the	DET
crl-14484	90	32	student	student	NOUN
crl-14484	90	33	reference	reference	NOUN
crl-14484	90	34	assistants	assistant	NOUN
crl-14484	90	35	commented	comment	VERB
crl-14484	90	36	on	on	ADP
crl-14484	90	37	the	the	DET
crl-14484	90	38	lack	lack	NOUN
crl-14484	90	39	of	of	ADP
crl-14484	90	40	subject	subject	ADJ
crl-14484	90	41	specialist	specialist	NOUN
crl-14484	90	42	availability	availability	NOUN
crl-14484	90	43	when	when	SCONJ
crl-14484	90	44	they	they	PRON
crl-14484	90	45	needed	need	VERB
crl-14484	90	46	to	to	PART
crl-14484	90	47	make	make	VERB
crl-14484	90	48	referrals	referral	NOUN
crl-14484	90	49	.	.	PUNCT
crl-14484	91	1	the	the	DET
crl-14484	91	2	subject	subject	ADJ
crl-14484	91	3	specialists	specialist	NOUN
crl-14484	91	4	also	also	ADV
crl-14484	91	5	estimated	estimate	VERB
crl-14484	91	6	receiving	receive	VERB
crl-14484	91	7	less	less	ADJ
crl-14484	91	8	than	than	ADP
crl-14484	91	9	two	two	NUM
crl-14484	91	10	referrals	referral	NOUN
crl-14484	91	11	per	per	ADP
crl-14484	91	12	hour	hour	NOUN
crl-14484	91	13	for	for	ADP
crl-14484	91	14	all	all	DET
crl-14484	91	15	the	the	DET
crl-14484	91	16	hours	hour	NOUN
crl-14484	91	17	they	they	PRON
crl-14484	91	18	worked	work	VERB
crl-14484	91	19	and	and	CCONJ
crl-14484	91	20	less	less	ADJ
crl-14484	91	21	than	than	ADP
crl-14484	91	22	one	one	NUM
crl-14484	91	23	per	per	ADP
crl-14484	91	24	hour	hour	NOUN
crl-14484	91	25	during	during	ADP
crl-14484	91	26	assigned	assign	VERB
crl-14484	91	27	backup	backup	ADJ
crl-14484	91	28	hours	hour	NOUN
crl-14484	91	29	during	during	ADP
crl-14484	91	30	a	a	DET
crl-14484	91	31	typical	typical	ADJ
crl-14484	91	32	midsemester	midsemester	NOUN
crl-14484	91	33	week	week	NOUN
crl-14484	91	34	.	.	PUNCT
crl-14484	92	1	they	they	PRON
crl-14484	92	2	also	also	ADV
crl-14484	92	3	reported	report	VERB
crl-14484	92	4	receiving	receive	VERB
crl-14484	92	5	fewer	few	ADJ
crl-14484	92	6	than	than	ADP
crl-14484	92	7	one	one	NUM
crl-14484	92	8	appointment	appointment	NOUN
crl-14484	92	9	negotiated	negotiate	VERB
crl-14484	92	10	at	at	ADP
crl-14484	92	11	the	the	DET
crl-14484	92	12	reference	reference	NOUN
crl-14484	92	13	desk	desk	NOUN
crl-14484	92	14	per	per	ADP
crl-14484	92	15	week	week	NOUN
crl-14484	92	16	.	.	PUNCT
crl-14484	93	1	evaluation	evaluation	NOUN
crl-14484	93	2	of	of	ADP
crl-14484	93	3	reference	reference	NOUN
crl-14484	93	4	desk	desk	NOUN
crl-14484	93	5	service	service	NOUN
crl-14484	93	6	473	473	NUM
crl-14484	93	7	result	result	NOUN
crl-14484	93	8	no	no	INTJ
crl-14484	93	9	.	.	PUNCT
crl-14484	93	10	·	·	PUNCT
crl-14484	93	11	percent	percent	NOUN
crl-14484	93	12	positive	positive	ADJ
crl-14484	93	13	results	result	NOUN
crl-14484	93	14	correct	correct	VERB
crl-14484	93	15	and	and	CCONJ
crl-14484	93	16	complete	complete	ADJ
crl-14484	93	17	24	24	NUM
crl-14484	93	18	32	32	NUM
crl-14484	93	19	referred	refer	VERB
crl-14484	93	20	appropriately	appropriately	ADV
crl-14484	93	21	~	~	PUNCT
crl-14484	94	1	_	_	PUNCT
crl-14484	95	1	_	_	PUNCT
crl-14484	95	2	i	i	PRON
crl-14484	95	3	total	total	VERB
crl-14484	95	4	27	27	NUM
crl-14484	95	5	36	36	NUM
crl-14484	95	6	negative	negative	ADJ
crl-14484	95	7	results	result	NOUN
crl-14484	95	8	correct	correct	ADJ
crl-14484	95	9	but	but	CCONJ
crl-14484	95	10	incomplete	incomplete	ADJ
crl-14484	95	11	19	19	NUM
crl-14484	95	12	25	25	NUM
crl-14484	95	13	incorrect	incorrect	ADJ
crl-14484	95	14	12	12	NUM
crl-14484	95	15	16	16	NUM
crl-14484	95	16	unable	unable	ADJ
crl-14484	95	17	to	to	PART
crl-14484	95	18	answer	answer	VERB
crl-14484	95	19	12	12	NUM
crl-14484	95	20	23	23	NUM
crl-14484	95	21	total	total	NOUN
crl-14484	95	22	48	48	NUM
crl-14484	95	23	64	64	NUM
crl-14484	95	24	figure3	figure3	NOUN
crl-14484	95	25	correctness	correctness	NOUN
crl-14484	95	26	of	of	ADP
crl-14484	95	27	answers	answer	NOUN
crl-14484	95	28	given	give	VERB
crl-14484	95	29	proxies	proxy	NOUN
crl-14484	95	30	it	it	PRON
crl-14484	95	31	is	be	AUX
crl-14484	95	32	impossible	impossible	ADJ
crl-14484	95	33	to	to	PART
crl-14484	95	34	determine	determine	VERB
crl-14484	95	35	from	from	ADP
crl-14484	95	36	the	the	DET
crl-14484	95	37	data	datum	NOUN
crl-14484	95	38	available	available	ADJ
crl-14484	95	39	whether	whether	SCONJ
crl-14484	95	40	the	the	DET
crl-14484	95	41	low	low	ADJ
crl-14484	95	42	number	number	NOUN
crl-14484	95	43	of	of	ADP
crl-14484	95	44	referrals	referral	NOUN
crl-14484	95	45	was	be	AUX
crl-14484	95	46	caused	cause	VERB
crl-14484	95	47	by	by	ADP
crl-14484	95	48	the	the	DET
crl-14484	95	49	lack	lack	NOUN
crl-14484	95	50	of	of	ADP
crl-14484	95	51	availability	availability	NOUN
crl-14484	95	52	of	of	ADP
crl-14484	95	53	the	the	DET
crl-14484	95	54	subject	subject	ADJ
crl-14484	95	55	specialists	specialist	NOUN
crl-14484	95	56	or	or	CCONJ
crl-14484	95	57	the	the	DET
crl-14484	95	58	failure	failure	NOUN
crl-14484	95	59	of	of	ADP
crl-14484	95	60	the	the	DET
crl-14484	95	61	student	student	NOUN
crl-14484	95	62	reference	reference	NOUN
crl-14484	95	63	assistants	assistant	NOUN
crl-14484	95	64	to	to	PART
crl-14484	95	65	refer	refer	VERB
crl-14484	95	66	as	as	ADV
crl-14484	95	67	often	often	ADV
crl-14484	95	68	as	as	SCONJ
crl-14484	95	69	needed	need	VERB
crl-14484	95	70	.	.	PUNCT
crl-14484	96	1	but	but	CCONJ
crl-14484	96	2	the	the	DET
crl-14484	96	3	data	datum	NOUN
crl-14484	96	4	do	do	AUX
crl-14484	96	5	indicate	indicate	VERB
crl-14484	96	6	a	a	DET
crl-14484	96	7	problem	problem	NOUN
crl-14484	96	8	of	of	ADP
crl-14484	96	9	too	too	ADV
crl-14484	96	10	few	few	ADJ
crl-14484	96	11	referrals	referral	NOUN
crl-14484	96	12	.	.	PUNCT
crl-14484	97	1	because	because	SCONJ
crl-14484	97	2	a	a	DET
crl-14484	97	3	satisfactory	satisfactory	ADJ
crl-14484	97	4	referral	referral	NOUN
crl-14484	97	5	system	system	NOUN
crl-14484	97	6	is	be	AUX
crl-14484	97	7	essential	essential	ADJ
crl-14484	97	8	to	to	ADP
crl-14484	97	9	the	the	DET
crl-14484	97	10	reference	reference	NOUN
crl-14484	97	11	system	system	NOUN
crl-14484	97	12	used	use	VERB
crl-14484	97	13	in	in	ADP
crl-14484	97	14	the	the	DET
crl-14484	97	15	library	library	NOUN
crl-14484	97	16	,	,	PUNCT
crl-14484	97	17	steps	step	NOUN
crl-14484	97	18	must	must	AUX
crl-14484	97	19	be	be	AUX
crl-14484	97	20	taken	take	VERB
crl-14484	97	21	to	to	PART
crl-14484	97	22	create	create	VERB
crl-14484	97	23	a	a	DET
crl-14484	97	24	more	more	ADV
crl-14484	97	25	workable	workable	ADJ
crl-14484	97	26	referral	referral	ADJ
crl-14484	97	27	environment	environment	NOUN
crl-14484	97	28	to	to	PART
crl-14484	97	29	overcome	overcome	VERB
crl-14484	97	30	the	the	DET
crl-14484	97	31	deficiencies	deficiency	NOUN
crl-14484	97	32	discovered	discover	VERB
crl-14484	97	33	through	through	ADP
crl-14484	97	34	this	this	DET
crl-14484	97	35	study	study	NOUN
crl-14484	97	36	.	.	PUNCT
crl-14484	98	1	''	''	PUNCT
crl-14484	98	2	it	it	PRON
crl-14484	98	3	is	be	AUX
crl-14484	98	4	important	important	ADJ
crl-14484	98	5	for	for	SCONJ
crl-14484	98	6	the	the	DET
crl-14484	98	7	library	library	NOUN
crl-14484	98	8	to	to	PART
crl-14484	98	9	establish	establish	VERB
crl-14484	98	10	objective	objective	ADJ
crl-14484	98	11	standards	standard	NOUN
crl-14484	98	12	or	or	CCONJ
crl-14484	98	13	expectations	expectation	NOUN
crl-14484	98	14	for	for	ADP
crl-14484	98	15	student	student	NOUN
crl-14484	98	16	reference	reference	NOUN
crl-14484	98	17	assistants	assistant	NOUN
crl-14484	98	18	that	that	PRON
crl-14484	98	19	can	can	AUX
crl-14484	98	20	be	be	AUX
crl-14484	98	21	applied	apply	VERB
crl-14484	98	22	uniformly	uniformly	ADV
crl-14484	98	23	in	in	ADP
crl-14484	98	24	evaluating	evaluate	VERB
crl-14484	98	25	their	their	PRON
crl-14484	98	26	performance	performance	NOUN
crl-14484	98	27	and	and	CCONJ
crl-14484	98	28	in	in	ADP
crl-14484	98	29	developing	develop	VERB
crl-14484	98	30	corrective	corrective	ADJ
crl-14484	98	31	measures	measure	NOUN
crl-14484	98	32	to	to	PART
crl-14484	98	33	improve	improve	VERB
crl-14484	98	34	that	that	DET
crl-14484	98	35	performance	performance	NOUN
crl-14484	98	36	.	.	PUNCT
crl-14484	98	37	''	''	PUNCT
crl-14484	99	1	overall	overall	ADJ
crl-14484	99	2	effectiveness	effectiveness	NOUN
crl-14484	99	3	the	the	DET
crl-14484	99	4	subject	subject	ADJ
crl-14484	99	5	specialists	specialist	NOUN
crl-14484	99	6	and	and	CCONJ
crl-14484	99	7	department	department	NOUN
crl-14484	99	8	assistants	assistant	NOUN
crl-14484	99	9	gave	give	VERB
crl-14484	99	10	very	very	ADV
crl-14484	99	11	similar	similar	ADJ
crl-14484	99	12	ratings	rating	NOUN
crl-14484	99	13	(	(	PUNCT
crl-14484	99	14	see	see	VERB
crl-14484	99	15	figure	figure	NOUN
crl-14484	99	16	4	4	NUM
crl-14484	99	17	)	)	PUNCT
crl-14484	99	18	to	to	ADP
crl-14484	99	19	the	the	DET
crl-14484	99	20	student	student	NOUN
crl-14484	99	21	reference	reference	NOUN
crl-14484	99	22	assistants	assistant	NOUN
crl-14484	99	23	on	on	ADP
crl-14484	99	24	approximately	approximately	ADV
crl-14484	99	25	twelve	twelve	NUM
crl-14484	99	26	factors	factor	NOUN
crl-14484	99	27	important	important	ADJ
crl-14484	99	28	to	to	ADP
crl-14484	99	29	their	their	PRON
crl-14484	99	30	effectiveness	effectiveness	NOUN
crl-14484	99	31	as	as	ADP
crl-14484	99	32	reference	reference	NOUN
crl-14484	99	33	assistants	assistant	NOUN
crl-14484	99	34	.	.	PUNCT
crl-14484	100	1	the	the	DET
crl-14484	100	2	greatest	great	ADJ
crl-14484	100	3	discrepancy	discrepancy	NOUN
crl-14484	100	4	between	between	ADP
crl-14484	100	5	the	the	DET
crl-14484	100	6	subject	subject	NOUN
crl-14484	100	7	specialists	specialist	NOUN
crl-14484	100	8	'	'	PART
crl-14484	100	9	and	and	CCONJ
crl-14484	100	10	the	the	DET
crl-14484	100	11	department	department	NOUN
crl-14484	100	12	assistants	assistant	NOUN
crl-14484	100	13	'	'	PART
crl-14484	100	14	ratings	rating	NOUN
crl-14484	100	15	is	be	AUX
crl-14484	100	16	in	in	ADP
crl-14484	100	17	the	the	DET
crl-14484	100	18	~bil­	~bil­	NOUN
crl-14484	100	19	ity	ity	PROPN
crl-14484	100	20	of	of	ADP
crl-14484	100	21	the	the	DET
crl-14484	100	22	student	student	NOUN
crl-14484	100	23	reference	reference	NOUN
crl-14484	100	24	assistants	assistant	NOUN
crl-14484	100	25	to	to	PART
crl-14484	100	26	give	give	VERB
crl-14484	100	27	effective	effective	ADJ
crl-14484	100	28	service	service	NOUN
crl-14484	100	29	in	in	ADP
crl-14484	100	30	the	the	DET
crl-14484	100	31	department	department	NOUN
crl-14484	100	32	,	,	PUNCT
crl-14484	100	33	which	which	PRON
crl-14484	100	34	was	be	AUX
crl-14484	100	35	the	the	DET
crl-14484	100	36	second	second	ADV
crl-14484	100	37	lowest	low	ADJ
crl-14484	100	38	rating	rating	NOUN
crl-14484	100	39	by	by	ADP
crl-14484	100	40	the	the	DET
crl-14484	100	41	subject	subject	ADJ
crl-14484	100	42	specialists	specialist	NOUN
crl-14484	100	43	(	(	PUNCT
crl-14484	100	44	2	2	NUM
crl-14484	100	45	.	.	NOUN
crl-14484	100	46	7	7	NUM
crl-14484	100	47	)	)	PUNCT
crl-14484	100	48	and	and	CCONJ
crl-14484	100	49	the	the	DET
crl-14484	100	50	highest	high	ADJ
crl-14484	100	51	rating	rating	NOUN
crl-14484	100	52	by	by	ADP
crl-14484	100	53	the	the	DET
crl-14484	100	54	department	department	NOUN
crl-14484	100	55	assistants	assistant	NOUN
crl-14484	100	56	(	(	PUNCT
crl-14484	100	57	4.2	4.2	NUM
crl-14484	100	58	)	)	PUNCT
crl-14484	100	59	.	.	PUNCT
crl-14484	101	1	clearly	clearly	ADV
crl-14484	101	2	,	,	PUNCT
crl-14484	101	3	there	there	PRON
crl-14484	101	4	is	be	VERB
crl-14484	101	5	not	not	PART
crl-14484	101	6	universal	universal	ADJ
crl-14484	101	7	agreement	agreement	NOUN
crl-14484	101	8	on	on	ADP
crl-14484	101	9	the	the	DET
crl-14484	101	10	standards	standard	NOUN
crl-14484	101	11	upon	upon	SCONJ
crl-14484	101	12	which	which	PRON
crl-14484	101	13	these	these	DET
crl-14484	101	14	perceptions	perception	NOUN
crl-14484	101	15	are	be	AUX
crl-14484	101	16	based	base	VERB
crl-14484	101	17	.	.	PUNCT
crl-14484	102	1	it	it	PRON
crl-14484	102	2	is	be	AUX
crl-14484	102	3	important	important	ADJ
crl-14484	102	4	for	for	SCONJ
crl-14484	102	5	the	the	DET
crl-14484	102	6	library	library	NOUN
crl-14484	102	7	to	to	PART
crl-14484	102	8	establish	establish	VERB
crl-14484	102	9	objective	objective	ADJ
crl-14484	102	10	standards	standard	NOUN
crl-14484	102	11	or	or	CCONJ
crl-14484	102	12	expectations	expectation	NOUN
crl-14484	102	13	for	for	ADP
crl-14484	102	14	student	student	NOUN
crl-14484	102	15	reference	reference	NOUN
crl-14484	102	16	assistants	assistant	NOUN
crl-14484	102	17	that	that	PRON
crl-14484	102	18	can	can	AUX
crl-14484	102	19	be	be	AUX
crl-14484	102	20	applied	apply	VERB
crl-14484	102	21	uniformly	uniformly	ADV
crl-14484	102	22	in	in	ADP
crl-14484	102	23	evaluating	evaluate	VERB
crl-14484	102	24	their	their	PRON
crl-14484	102	25	performance	performance	NOUN
crl-14484	102	26	and	and	CCONJ
crl-14484	102	27	in	in	ADP
crl-14484	102	28	developing	develop	VERB
crl-14484	102	29	corrective	corrective	ADJ
crl-14484	102	30	measures	measure	NOUN
crl-14484	102	31	to	to	PART
crl-14484	102	32	improve	improve	VERB
crl-14484	102	33	that	that	DET
crl-14484	102	34	performance	performance	NOUN
crl-14484	102	35	.	.	PUNCT
crl-14484	103	1	work	work	NOUN
crl-14484	103	2	environment	environment	NOUN
crl-14484	103	3	another	another	DET
crl-14484	103	4	important	important	ADJ
crl-14484	103	5	factor	factor	NOUN
crl-14484	103	6	affecting	affect	VERB
crl-14484	103	7	the	the	DET
crl-14484	103	8	quality	quality	NOUN
crl-14484	103	9	of	of	ADP
crl-14484	103	10	reference	reference	NOUN
crl-14484	103	11	service	service	NOUN
crl-14484	103	12	is	be	AUX
crl-14484	103	13	the	the	DET
crl-14484	103	14	work	work	NOUN
crl-14484	103	15	environment	environment	NOUN
crl-14484	103	16	.	.	PUNCT
crl-14484	104	1	the	the	DET
crl-14484	104	2	student	student	NOUN
crl-14484	104	3	reference	reference	NOUN
crl-14484	104	4	assistant	assistant	NOUN
crl-14484	104	5	survey	survey	NOUN
crl-14484	104	6	specifically	specifically	ADV
crl-14484	104	7	addressed	address	VERB
crl-14484	104	8	this	this	DET
crl-14484	104	9	issue	issue	NOUN
crl-14484	104	10	.	.	PUNCT
crl-14484	105	1	responses	response	NOUN
crl-14484	105	2	from	from	ADP
crl-14484	105	3	the	the	DET
crl-14484	105	4	patron	patron	NOUN
crl-14484	105	5	and	and	CCONJ
crl-14484	105	6	proxy	proxy	NOUN
crl-14484	105	7	surveys	survey	NOUN
crl-14484	105	8	also	also	ADV
crl-14484	105	9	give	give	VERB
crl-14484	105	10	additional	additional	ADJ
crl-14484	105	11	insight	insight	NOUN
crl-14484	105	12	.	.	PUNCT
crl-14484	106	1	workload	workload	NOUN
crl-14484	106	2	the	the	DET
crl-14484	106	3	student	student	NOUN
crl-14484	106	4	reference	reference	NOUN
crl-14484	106	5	assistants	assistant	NOUN
crl-14484	106	6	were	be	AUX
crl-14484	106	7	asked	ask	VERB
crl-14484	106	8	to	to	PART
crl-14484	106	9	evaluate	evaluate	VERB
crl-14484	106	10	their	their	PRON
crl-14484	106	11	work	work	NOUN
crl-14484	106	12	loads	load	NOUN
crl-14484	106	13	at	at	ADP
crl-14484	106	14	the	the	DET
crl-14484	106	15	reference	reference	NOUN
crl-14484	106	16	desks	desk	NOUN
crl-14484	106	17	in	in	ADP
crl-14484	106	18	relation	relation	NOUN
crl-14484	106	19	to	to	ADP
crl-14484	106	20	the	the	DET
crl-14484	106	21	flow	flow	NOUN
crl-14484	106	22	of	of	ADP
crl-14484	106	23	patrons	patron	NOUN
crl-14484	106	24	requiring	require	VERB
crl-14484	106	25	service	service	NOUN
crl-14484	106	26	.	.	PUNCT
crl-14484	107	1	the	the	DET
crl-14484	107	2	patrons	patron	NOUN
crl-14484	107	3	474	474	NUM
crl-14484	107	4	college	college	PROPN
crl-14484	107	5	&	&	CCONJ
crl-14484	107	6	research	research	PROPN
crl-14484	107	7	libraries	library	NOUN
crl-14484	107	8	july	july	PROPN
crl-14484	107	9	1989	1989	NUM
crl-14484	107	10	subject	subject	PROPN
crl-14484	107	11	department	department	NOUN
crl-14484	107	12	skill	skill	NOUN
crl-14484	107	13	or	or	CCONJ
crl-14484	107	14	trait	trait	NOUN
crl-14484	107	15	specialists	specialist	NOUN
crl-14484	107	16	assistants	assistant	NOUN
crl-14484	107	17	a.	a.	PROPN
crl-14484	107	18	subject	subject	PROPN
crl-14484	107	19	knowledge	knowledge	NOUN
crl-14484	107	20	*	*	PUNCT
crl-14484	107	21	3.0	3.0	NUM
crl-14484	107	22	4.0	4.0	NUM
crl-14484	107	23	b.	b.	NOUN
crl-14484	107	24	knowledge	knowledge	NOUN
crl-14484	107	25	of	of	ADP
crl-14484	107	26	reference	reference	NOUN
crl-14484	107	27	books	book	VERB
crl-14484	107	28	3.2	3.2	NUM
crl-14484	107	29	3.4	3.4	NUM
crl-14484	107	30	c.	c.	NOUN
crl-14484	107	31	question	question	NOUN
crl-14484	107	32	negotiation	negotiation	NOUN
crl-14484	107	33	ability	ability	NOUN
crl-14484	107	34	2.8	2.8	NUM
crl-14484	107	35	3.6	3.6	NUM
crl-14484	107	36	d.	d.	NOUN
crl-14484	107	37	developing	develop	VERB
crl-14484	107	38	search	search	NOUN
crl-14484	107	39	strategies	strategy	NOUN
crl-14484	107	40	2.4	2.4	NUM
crl-14484	107	41	3.6	3.6	NUM
crl-14484	107	42	e.	e.	PROPN
crl-14484	107	43	question	question	NOUN
crl-14484	107	44	referral	referral	NOUN
crl-14484	107	45	ability	ability	NOUN
crl-14484	107	46	3.0	3.0	NUM
crl-14484	107	47	4.0	4.0	NUM
crl-14484	107	48	f.	f.	NOUN
crl-14484	107	49	awareness	awareness	NOUN
crl-14484	107	50	of	of	ADP
crl-14484	107	51	library	library	ADJ
crl-14484	107	52	policies	policy	NOUN
crl-14484	107	53	3.6	3.6	NUM
crl-14484	107	54	4.0	4.0	NUM
crl-14484	107	55	g.	g.	NOUN
crl-14484	107	56	relying	rely	VERB
crl-14484	107	57	on	on	ADP
crl-14484	107	58	one	one	NUM
crl-14484	107	59	another	another	DET
crl-14484	107	60	for	for	ADP
crl-14484	107	61	help	help	NOUN
crl-14484	107	62	3.5	3.5	NUM
crl-14484	107	63	4.0	4.0	NUM
crl-14484	107	64	h.	h.	NOUN
crl-14484	107	65	enforcing	enforce	VERB
crl-14484	107	66	library	library	NOUN
crl-14484	107	67	policies	policy	NOUN
crl-14484	107	68	3.1	3.1	NUM
crl-14484	107	69	3.8	3.8	NUM
crl-14484	107	70	i.	i.	NOUN
crl-14484	107	71	ability	ability	NOUN
crl-14484	107	72	to	to	PART
crl-14484	107	73	help	help	VERB
crl-14484	107	74	patrons	patron	NOUN
crl-14484	107	75	understand	understand	VERB
crl-14484	107	76	library	library	ADJ
crl-14484	107	77	systems	system	NOUN
crl-14484	107	78	3.4	3.4	NUM
crl-14484	107	79	4.0	4.0	NUM
crl-14484	107	80	j.	j.	NOUN
crl-14484	107	81	overall	overall	ADJ
crl-14484	107	82	ability	ability	NOUN
crl-14484	107	83	to	to	PART
crl-14484	107	84	give	give	VERB
crl-14484	107	85	effective	effective	ADJ
crl-14484	107	86	service	service	NOUN
crl-14484	107	87	in	in	ADP
crl-14484	107	88	department	department	NOUN
crl-14484	107	89	2.7	2.7	NUM
crl-14484	107	90	4.2	4.2	NUM
crl-14484	107	91	k.	k.	ADV
crl-14484	107	92	overall	overall	ADJ
crl-14484	107	93	ability	ability	NOUN
crl-14484	107	94	to	to	PART
crl-14484	107	95	give	give	VERB
crl-14484	107	96	effective	effective	ADJ
crl-14484	107	97	service	service	NOUN
crl-14484	107	98	in	in	ADP
crl-14484	107	99	your	your	PRON
crl-14484	107	100	subject	subject	ADJ
crl-14484	107	101	areas	area	NOUN
crl-14484	107	102	2.8	2.8	NUM
crl-14484	107	103	n	n	NOUN
crl-14484	107	104	/	/	SYM
crl-14484	107	105	a	a	DET
crl-14484	107	106	1	1	NUM
crl-14484	107	107	.	.	X
crl-14484	107	108	backing	back	VERB
crl-14484	107	109	up	up	ADP
crl-14484	107	110	other	other	ADJ
crl-14484	107	111	student	student	NOUN
crl-14484	107	112	reference	reference	NOUN
crl-14484	107	113	assistants	assistant	NOUN
crl-14484	107	114	n	n	CCONJ
crl-14484	107	115	/	/	SYM
crl-14484	107	116	a	a	DET
crl-14484	107	117	4.0	4.0	NUM
crl-14484	107	118	composite	composite	ADJ
crl-14484	107	119	rating	rating	NOUN
crl-14484	107	120	2.8	2.8	NUM
crl-14484	107	121	3.8	3.8	NUM
crl-14484	107	122	*	*	PUNCT
crl-14484	107	123	l	l	NOUN
crl-14484	107	124	=	=	ADJ
crl-14484	107	125	very	very	ADV
crl-14484	107	126	weak	weak	ADJ
crl-14484	107	127	;	;	PUNCT
crl-14484	107	128	5	5	NUM
crl-14484	107	129	=	=	SYM
crl-14484	107	130	very	very	ADV
crl-14484	107	131	strong	strong	ADJ
crl-14484	107	132	figure4	figure4	ADJ
crl-14484	107	133	effectiveness	effectiveness	NOUN
crl-14484	107	134	of	of	ADP
crl-14484	107	135	student	student	NOUN
crl-14484	107	136	reference	reference	NOUN
crl-14484	107	137	assistants	assistant	NOUN
crl-14484	107	138	as	as	SCONJ
crl-14484	107	139	perceived	perceive	VERB
crl-14484	107	140	by	by	ADP
crl-14484	107	141	other	other	ADJ
crl-14484	107	142	department	department	NOUN
crl-14484	107	143	staff	staff	NOUN
crl-14484	107	144	and	and	CCONJ
crl-14484	107	145	proxy	proxy	ADJ
crl-14484	107	146	patrons	patron	NOUN
crl-14484	107	147	reported	report	VERB
crl-14484	107	148	on	on	ADP
crl-14484	107	149	the	the	DET
crl-14484	107	150	availability	availability	NOUN
crl-14484	107	151	of	of	ADP
crl-14484	107	152	the	the	DET
crl-14484	107	153	student	student	NOUN
crl-14484	107	154	reference	reference	NOUN
crl-14484	107	155	assistants	assistant	NOUN
crl-14484	107	156	to	to	PART
crl-14484	107	157	offer	offer	VERB
crl-14484	107	158	assistance	assistance	NOUN
crl-14484	107	159	at	at	ADP
crl-14484	107	160	the	the	DET
crl-14484	107	161	desk	desk	NOUN
crl-14484	107	162	.	.	PUNCT
crl-14484	108	1	figure	figure	NOUN
crl-14484	108	2	5	5	NUM
crl-14484	108	3	compares	compare	NOUN
crl-14484	108	4	reported	report	VERB
crl-14484	108	5	availability	availability	NOUN
crl-14484	108	6	with	with	ADP
crl-14484	108	7	the	the	DET
crl-14484	108	8	student	student	NOUN
crl-14484	108	9	reference	reference	NOUN
crl-14484	108	10	assistants	assistant	NOUN
crl-14484	108	11	'	'	PART
crl-14484	108	12	evaluation	evaluation	NOUN
crl-14484	108	13	of	of	ADP
crl-14484	108	14	their	their	PRON
crl-14484	108	15	work	work	NOUN
crl-14484	108	16	load	load	NOUN
crl-14484	108	17	.	.	PUNCT
crl-14484	109	1	eight	eight	NUM
crl-14484	109	2	-	-	PUNCT
crl-14484	109	3	six	six	NUM
crl-14484	109	4	percent	percent	NOUN
crl-14484	109	5	of	of	ADP
crl-14484	109	6	the	the	DET
crl-14484	109	7	time	time	NOUN
crl-14484	109	8	the	the	DET
crl-14484	109	9	proxies	proxy	NOUN
crl-14484	109	10	received	receive	VERB
crl-14484	109	11	help	help	NOUN
crl-14484	109	12	either	either	CCONJ
crl-14484	109	13	immediately	immediately	ADV
crl-14484	109	14	or	or	CCONJ
crl-14484	109	15	within	within	ADP
crl-14484	109	16	three	three	NUM
crl-14484	109	17	minutes	minute	NOUN
crl-14484	109	18	.	.	PUNCT
crl-14484	110	1	eighty	eighty	NUM
crl-14484	110	2	-	-	PUNCT
crl-14484	110	3	five	five	NUM
crl-14484	110	4	percent	percent	NOUN
crl-14484	110	5	of	of	ADP
crl-14484	110	6	the	the	DET
crl-14484	110	7	time	time	NOUN
crl-14484	110	8	the	the	DET
crl-14484	110	9	patrons	patron	NOUN
crl-14484	110	10	received	receive	VERB
crl-14484	110	11	help	help	NOUN
crl-14484	110	12	within	within	ADP
crl-14484	110	13	three	three	NUM
crl-14484	110	14	minutes	minute	NOUN
crl-14484	110	15	.	.	PUNCT
crl-14484	111	1	these	these	DET
crl-14484	111	2	results	result	NOUN
crl-14484	111	3	correspond	correspond	VERB
crl-14484	111	4	with	with	ADP
crl-14484	111	5	the	the	DET
crl-14484	111	6	student	student	NOUN
crl-14484	111	7	reference	reference	NOUN
crl-14484	111	8	assistants	assistant	NOUN
crl-14484	111	9	'	'	PART
crl-14484	111	10	perception	perception	NOUN
crl-14484	111	11	that	that	SCONJ
crl-14484	111	12	the	the	DET
crl-14484	111	13	demand	demand	NOUN
crl-14484	111	14	for	for	ADP
crl-14484	111	15	patron	patron	NOUN
crl-14484	111	16	services	service	NOUN
crl-14484	111	17	,	,	PUNCT
crl-14484	111	18	at	at	ADP
crl-14484	111	19	3.3	3.3	NUM
crl-14484	111	20	,	,	PUNCT
crl-14484	111	21	is	be	AUX
crl-14484	111	22	neither	neither	CCONJ
crl-14484	111	23	too	too	ADV
crl-14484	111	24	light	light	ADJ
crl-14484	111	25	nor	nor	CCONJ
crl-14484	111	26	too	too	ADV
crl-14484	111	27	heavy	heavy	ADJ
crl-14484	111	28	.	.	PUNCT
crl-14484	112	1	in	in	ADP
crl-14484	112	2	general	general	ADJ
crl-14484	112	3	,	,	PUNCT
crl-14484	112	4	the	the	DET
crl-14484	112	5	student	student	NOUN
crl-14484	112	6	reference	reference	NOUN
crl-14484	112	7	assistants	assistant	NOUN
crl-14484	112	8	felt	feel	VERB
crl-14484	112	9	c9mfortable	c9mfortable	ADJ
crl-14484	112	10	with	with	ADP
crl-14484	112	11	their	their	PRON
crl-14484	112	12	work	work	NOUN
crl-14484	112	13	load	load	NOUN
crl-14484	112	14	and	and	CCONJ
crl-14484	112	15	their	their	PRON
crl-14484	112	16	ability	ability	NOUN
crl-14484	112	17	to	to	PART
crl-14484	112	18	perform	perform	VERB
crl-14484	112	19	both	both	PRON
crl-14484	112	20	their	their	PRON
crl-14484	112	21	reference	reference	NOUN
crl-14484	112	22	and	and	CCONJ
crl-14484	112	23	other	other	ADJ
crl-14484	112	24	departmental	departmental	ADJ
crl-14484	112	25	responsibilities	responsibility	NOUN
crl-14484	112	26	in	in	ADP
crl-14484	112	27	the	the	DET
crl-14484	112	28	time	time	NOUN
crl-14484	112	29	they	they	PRON
crl-14484	112	30	had	have	VERB
crl-14484	112	31	available	available	ADJ
crl-14484	112	32	.	.	PUNCT
crl-14484	113	1	however	however	ADV
crl-14484	113	2	,	,	PUNCT
crl-14484	113	3	some	some	DET
crl-14484	113	4	student	student	NOUN
crl-14484	113	5	reference	reference	NOUN
crl-14484	113	6	assistants	assistant	NOUN
crl-14484	113	7	commented	comment	VERB
crl-14484	113	8	that	that	SCONJ
crl-14484	113	9	at	at	ADP
crl-14484	113	10	times	times	PROPN
crl-14484	113	11	patron	patron	PROPN
crl-14484	113	12	service	service	NOUN
crl-14484	113	13	suffers	suffer	VERB
crl-14484	113	14	because	because	SCONJ
crl-14484	113	15	student	student	NOUN
crl-14484	113	16	reference	reference	NOUN
crl-14484	113	17	assistants	assistant	NOUN
crl-14484	113	18	do	do	AUX
crl-14484	113	19	not	not	PART
crl-14484	113	20	take	take	VERB
crl-14484	113	21	sufficient	sufficient	ADJ
crl-14484	113	22	time	time	NOUN
crl-14484	113	23	to	to	PART
crl-14484	113	24	help	help	VERB
crl-14484	113	25	one	one	NUM
crl-14484	113	26	patron	patron	NOUN
crl-14484	113	27	when	when	SCONJ
crl-14484	113	28	another	another	DET
crl-14484	113	29	one	one	NOUN
crl-14484	113	30	is	be	AUX
crl-14484	113	31	waiting	wait	VERB
crl-14484	113	32	.	.	PUNCT
crl-14484	114	1	often	often	ADV
crl-14484	114	2	they	they	PRON
crl-14484	114	3	are	be	AUX
crl-14484	114	4	not	not	PART
crl-14484	114	5	able	able	ADJ
crl-14484	114	6	to	to	PART
crl-14484	114	7	return	return	VERB
crl-14484	114	8	to	to	ADP
crl-14484	114	9	the	the	DET
crl-14484	114	10	first	first	ADJ
crl-14484	114	11	patron	patron	NOUN
crl-14484	114	12	for	for	ADP
crl-14484	114	13	follow	follow	NOUN
crl-14484	114	14	-	-	PUNCT
crl-14484	114	15	up	up	NOUN
crl-14484	114	16	.	.	PUNCT
crl-14484	115	1	consequently	consequently	ADV
crl-14484	115	2	,	,	PUNCT
crl-14484	115	3	the	the	DET
crl-14484	115	4	appearance	appearance	NOUN
crl-14484	115	5	of	of	ADP
crl-14484	115	6	service	service	NOUN
crl-14484	115	7	is	be	AUX
crl-14484	115	8	good	good	ADJ
crl-14484	115	9	,	,	PUNCT
crl-14484	115	10	but	but	CCONJ
crl-14484	115	11	in	in	ADP
crl-14484	115	12	reality	reality	NOUN
crl-14484	115	13	the	the	DET
crl-14484	115	14	student	student	NOUN
crl-14484	115	15	reference	reference	NOUN
crl-14484	115	16	assistants	assistant	NOUN
crl-14484	115	17	know	know	VERB
crl-14484	115	18	that	that	SCONJ
crl-14484	115	19	more	more	ADV
crl-14484	115	20	complete	complete	ADJ
crl-14484	115	21	service	service	NOUN
crl-14484	115	22	could	could	AUX
crl-14484	115	23	have	have	AUX
crl-14484	115	24	been	be	AUX
crl-14484	115	25	provided	provide	VERB
crl-14484	115	26	had	have	AUX
crl-14484	115	27	there	there	PRON
crl-14484	115	28	been	be	AUX
crl-14484	115	29	sufficient	sufficient	ADJ
crl-14484	115	30	evaluation	evaluation	NOUN
crl-14484	115	31	of	of	ADP
crl-14484	115	32	reference	reference	NOUN
crl-14484	115	33	desk	desk	NOUN
crl-14484	115	34	service	service	NOUN
crl-14484	115	35	475	475	NUM
crl-14484	115	36	availability	availability	NOUN
crl-14484	115	37	work	work	NOUN
crl-14484	115	38	load	load	NOUN
crl-14484	115	39	sra	sra	PROPN
crl-14484	115	40	was	be	AUX
crl-14484	115	41	reported	report	VERB
crl-14484	115	42	by	by	ADP
crl-14484	115	43	duty	duty	NOUN
crl-14484	115	44	rating	rating	NOUN
crl-14484	115	45	proxy	proxy	PROPN
crl-14484	115	46	patron	patron	PROPN
crl-14484	115	47	patron	patron	PROPN
crl-14484	115	48	service	service	PROPN
crl-14484	115	49	3.3	3.3	NUM
crl-14484	115	50	*	*	NOUN
crl-14484	115	51	other	other	ADJ
crl-14484	115	52	duties	duty	NOUN
crl-14484	115	53	2.8	2.8	NUM
crl-14484	115	54	~	~	PUNCT
crl-14484	115	55	!	!	PUNCT
crl-14484	115	56	!	!	PUNCT
crl-14484	116	1	no	no	INTJ
crl-14484	116	2	.	.	PUNCT
crl-14484	116	3	!	!	PUNCT
crl-14484	116	4	!	!	PUNCT
crl-14484	117	1	free	free	ADJ
crl-14484	117	2	to	to	PART
crl-14484	117	3	help	help	VERB
crl-14484	117	4	31	31	NUM
crl-14484	117	5	41	41	NUM
crl-14484	117	6	53	53	NUM
crl-14484	117	7	55	55	NUM
crl-14484	117	8	helping	help	VERB
crl-14484	117	9	another	another	DET
crl-14484	117	10	patron	patron	NOUN
crl-14484	117	11	*	*	PROPN
crl-14484	117	12	*	*	PROPN
crl-14484	117	13	26	26	NUM
crl-14484	117	14	34	34	NUM
crl-14484	117	15	29	29	NUM
crl-14484	117	16	30	30	NUM
crl-14484	117	17	working	work	VERB
crl-14484	117	18	on	on	ADP
crl-14484	117	19	project	project	NOUN
crl-14484	117	20	*	*	PUNCT
crl-14484	117	21	*	*	NOUN
crl-14484	117	22	8	8	NUM
crl-14484	117	23	11	11	NUM
crl-14484	117	24	n	n	CCONJ
crl-14484	117	25	/	/	SYM
crl-14484	117	26	a	a	DET
crl-14484	117	27	n	n	CCONJ
crl-14484	117	28	/	/	SYM
crl-14484	117	29	a	a	NOUN
crl-14484	117	30	away	away	ADV
crl-14484	117	31	from	from	ADP
crl-14484	117	32	desk	desk	NOUN
crl-14484	117	33	8	8	NUM
crl-14484	117	34	11	11	NUM
crl-14484	117	35	9	9	NUM
crl-14484	117	36	9	9	NUM
crl-14484	117	37	other	other	ADJ
crl-14484	117	38	_	_	PUNCT
crl-14484	118	1	g	g	NOUN
crl-14484	118	2	_	_	SYM
crl-14484	118	3	2	2	NUM
crl-14484	118	4	~	~	PUNCT
crl-14484	118	5	~	~	PUNCT
crl-14484	118	6	total	total	NOUN
crl-14484	118	7	75	75	NUM
crl-14484	118	8	100	100	NUM
crl-14484	118	9	97	97	NUM
crl-14484	118	10	100	100	NUM
crl-14484	118	11	•1	•1	ADJ
crl-14484	118	12	=	=	ADJ
crl-14484	118	13	too	too	ADV
crl-14484	118	14	light	light	ADJ
crl-14484	118	15	;	;	PUNCT
crl-14484	118	16	5	5	NUM
crl-14484	118	17	=	=	NOUN
crl-14484	118	18	too	too	ADV
crl-14484	118	19	heavy	heavy	ADJ
crl-14484	118	20	*	*	NOUN
crl-14484	118	21	*	*	AUX
crl-14484	118	22	less	less	ADJ
crl-14484	118	23	than	than	ADP
crl-14484	118	24	3	3	NUM
crl-14484	118	25	minutes	minute	NOUN
crl-14484	118	26	wait	wait	VERB
crl-14484	118	27	figures	figure	NOUN
crl-14484	118	28	evaluation	evaluation	NOUN
crl-14484	118	29	of	of	ADP
crl-14484	118	30	availability	availability	NOUN
crl-14484	118	31	and	and	CCONJ
crl-14484	118	32	work	work	NOUN
crl-14484	118	33	load	load	NOUN
crl-14484	118	34	as	as	SCONJ
crl-14484	118	35	rated	rate	VERB
crl-14484	118	36	by	by	ADP
crl-14484	118	37	working	working	NOUN
crl-14484	118	38	relationship	relationship	NOUN
crl-14484	118	39	with	with	ADP
crl-14484	118	40	sras	sras	PROPN
crl-14484	118	41	das	das	PROPN
crl-14484	118	42	department	department	PROPN
crl-14484	118	43	chair	chair	NOUN
crl-14484	118	44	5.0	5.0	NUM
crl-14484	118	45	subject	subject	ADJ
crl-14484	118	46	specialists	specialist	NOUN
crl-14484	118	47	4.2	4.2	NUM
crl-14484	118	48	4.6	4.6	NUM
crl-14484	118	49	department	department	NOUN
crl-14484	118	50	assistants	assistant	NOUN
crl-14484	118	51	4.4	4.4	NUM
crl-14484	118	52	n	n	PROPN
crl-14484	118	53	/	/	SYM
crl-14484	118	54	a	a	PRON
crl-14484	118	55	*	*	ADJ
crl-14484	118	56	*	*	NOUN
crl-14484	118	57	student	student	NOUN
crl-14484	118	58	reference	reference	NOUN
crl-14484	118	59	assistants	assistant	NOUN
crl-14484	118	60	4.4	4.4	NUM
crl-14484	118	61	#	#	NOUN
crl-14484	118	62	4.6	4.6	NUM
crl-14484	118	63	being	be	AUX
crl-14484	118	64	treated	treat	VERB
crl-14484	118	65	fairly	fairly	ADV
crl-14484	118	66	4.5	4.5	NUM
crl-14484	118	67	4.8	4.8	NUM
crl-14484	118	68	#	#	NOUN
crl-14484	118	69	with	with	ADP
crl-14484	118	70	other	other	ADJ
crl-14484	118	71	sras	sra	NOUN
crl-14484	118	72	in	in	ADP
crl-14484	118	73	department	department	PROPN
crl-14484	118	74	*	*	PUNCT
crl-14484	118	75	*	*	PUNCT
crl-14484	118	76	only	only	ADV
crl-14484	118	77	one	one	NUM
crl-14484	118	78	da	da	NOUN
crl-14484	118	79	in	in	ADP
crl-14484	118	80	each	each	DET
crl-14484	118	81	department	department	NOUN
crl-14484	118	82	*	*	PUNCT
crl-14484	118	83	l	l	NOUN
crl-14484	118	84	=	=	ADJ
crl-14484	118	85	very	very	ADV
crl-14484	118	86	negative	negative	ADJ
crl-14484	118	87	;	;	PUNCT
crl-14484	118	88	5	5	NUM
crl-14484	118	89	=	=	SYM
crl-14484	118	90	very	very	ADV
crl-14484	118	91	positive	positive	ADJ
crl-14484	118	92	figure6	figure6	NOUN
crl-14484	118	93	working	work	VERB
crl-14484	118	94	relationships	relationship	NOUN
crl-14484	118	95	time	time	NOUN
crl-14484	118	96	or	or	CCONJ
crl-14484	118	97	additional	additional	ADJ
crl-14484	118	98	desk	desk	NOUN
crl-14484	118	99	personnel	personnel	NOUN
crl-14484	118	100	.	.	PUNCT
crl-14484	119	1	emotional	emotional	ADJ
crl-14484	119	2	climate	climate	NOUN
crl-14484	119	3	another	another	DET
crl-14484	119	4	factor	factor	NOUN
crl-14484	119	5	affecting	affect	VERB
crl-14484	119	6	the	the	DET
crl-14484	119	7	quality	quality	NOUN
crl-14484	119	8	of	of	ADP
crl-14484	119	9	the	the	DET
crl-14484	119	10	reference	reference	NOUN
crl-14484	119	11	service	service	NOUN
crl-14484	119	12	is	be	AUX
crl-14484	119	13	the	the	DET
crl-14484	119	14	emotional	emotional	ADJ
crl-14484	119	15	climate	climate	NOUN
crl-14484	119	16	under	under	ADP
crl-14484	119	17	which	which	PRON
crl-14484	119	18	the	the	DET
crl-14484	119	19	staff	staff	NOUN
crl-14484	119	20	work	work	NOUN
crl-14484	119	21	(	(	PUNCT
crl-14484	119	22	i.e.	i.e.	X
crl-14484	119	23	,	,	PUNCT
crl-14484	119	24	their	their	PRON
crl-14484	119	25	relationships	relationship	NOUN
crl-14484	119	26	with	with	ADP
crl-14484	119	27	others	other	NOUN
crl-14484	119	28	in	in	ADP
crl-14484	119	29	the	the	DET
crl-14484	119	30	department	department	NOUN
crl-14484	119	31	,	,	PUNCT
crl-14484	119	32	feeling	feel	VERB
crl-14484	119	33	appreciated	appreciated	ADJ
crl-14484	119	34	,	,	PUNCT
crl-14484	119	35	and	and	CCONJ
crl-14484	119	36	feeling	feel	VERB
crl-14484	119	37	important	important	ADJ
crl-14484	119	38	to	to	ADP
crl-14484	119	39	the	the	DET
crl-14484	119	40	department	department	NOUN
crl-14484	119	41	)	)	PUNCT
crl-14484	119	42	.	.	PUNCT
crl-14484	120	1	both	both	CCONJ
crl-14484	120	2	the	the	DET
crl-14484	120	3	student	student	NOUN
crl-14484	120	4	reference	reference	NOUN
crl-14484	120	5	assistants	assistant	NOUN
crl-14484	120	6	and	and	CCONJ
crl-14484	120	7	the	the	DET
crl-14484	120	8	department	department	NOUN
crl-14484	120	9	assistants	assistant	NOUN
crl-14484	120	10	ranked	rank	VERB
crl-14484	120	11	the	the	DET
crl-14484	120	12	emotional	emotional	ADJ
crl-14484	120	13	climate	climate	NOUN
crl-14484	120	14	as	as	ADP
crl-14484	120	15	quite	quite	ADV
crl-14484	120	16	important	important	ADJ
crl-14484	120	17	(	(	PUNCT
crl-14484	120	18	see	see	VERB
crl-14484	120	19	figure	figure	NOUN
crl-14484	120	20	6	6	NUM
crl-14484	120	21	)	)	PUNCT
crl-14484	120	22	considering	consider	VERB
crl-14484	120	23	their	their	PRON
crl-14484	120	24	relationship	relationship	NOUN
crl-14484	120	25	to	to	ADP
crl-14484	120	26	the	the	DET
crl-14484	120	27	various	various	ADJ
crl-14484	120	28	groups	group	NOUN
crl-14484	120	29	of	of	ADP
crl-14484	120	30	people	people	NOUN
crl-14484	120	31	they	they	PRON
crl-14484	120	32	work	work	VERB
crl-14484	120	33	with	with	ADP
crl-14484	120	34	and	and	CCONJ
crl-14484	120	35	476	476	NUM
crl-14484	120	36	college	college	NOUN
crl-14484	120	37	&	&	CCONJ
crl-14484	120	38	research	research	PROPN
crl-14484	120	39	libraries	library	NOUN
crl-14484	120	40	their	their	PRON
crl-14484	120	41	feeling	feeling	NOUN
crl-14484	120	42	of	of	ADP
crl-14484	120	43	being	be	AUX
crl-14484	120	44	treated	treat	VERB
crl-14484	120	45	fairly	fairly	ADV
crl-14484	120	46	in	in	ADP
crl-14484	120	47	work	work	NOUN
crl-14484	120	48	assignments	assignment	NOUN
crl-14484	120	49	as	as	ADP
crl-14484	120	50	"	"	PUNCT
crl-14484	120	51	positive	positive	ADJ
crl-14484	120	52	"	"	PUNCT
crl-14484	120	53	or	or	CCONJ
crl-14484	120	54	"	"	PUNCT
crl-14484	120	55	very	very	ADV
crl-14484	120	56	positive	positive	ADJ
crl-14484	120	57	.	.	PUNCT
crl-14484	120	58	"	"	PUNCT
crl-14484	121	1	significantly	significantly	ADV
crl-14484	121	2	,	,	PUNCT
crl-14484	121	3	however	however	ADV
crl-14484	121	4	,	,	PUNCT
crl-14484	121	5	the	the	DET
crl-14484	121	6	lowest	low	ADJ
crl-14484	121	7	ranked	rank	VERB
crl-14484	121	8	relationship	relationship	NOUN
crl-14484	121	9	is	be	AUX
crl-14484	121	10	that	that	SCONJ
crl-14484	121	11	between	between	ADP
crl-14484	121	12	the	the	DET
crl-14484	121	13	student	student	NOUN
crl-14484	121	14	reference	reference	NOUN
crl-14484	121	15	assistants	assistant	NOUN
crl-14484	121	16	and	and	CCONJ
crl-14484	121	17	the	the	DET
crl-14484	121	18	subject	subject	NOUN
crl-14484	121	19	specialists	specialist	NOUN
crl-14484	121	20	,	,	PUNCT
crl-14484	121	21	suggesting	suggest	VERB
crl-14484	121	22	that	that	SCONJ
crl-14484	121	23	steps	step	NOUN
crl-14484	121	24	need	need	VERB
crl-14484	121	25	to	to	PART
crl-14484	121	26	be	be	AUX
crl-14484	121	27	taken	take	VERB
crl-14484	121	28	to	to	PART
crl-14484	121	29	provide	provide	VERB
crl-14484	121	30	more	more	ADJ
crl-14484	121	31	training	training	NOUN
crl-14484	121	32	and	and	CCONJ
crl-14484	121	33	periodic	periodic	ADJ
crl-14484	121	34	social	social	ADJ
crl-14484	121	35	interaction	interaction	NOUN
crl-14484	121	36	for	for	ADP
crl-14484	121	37	the	the	DET
crl-14484	121	38	student	student	NOUN
crl-14484	121	39	reference	reference	NOUN
crl-14484	121	40	assistants	assistant	NOUN
crl-14484	121	41	with	with	ADP
crl-14484	121	42	the	the	DET
crl-14484	121	43	professional	professional	ADJ
crl-14484	121	44	librarians	librarian	NOUN
crl-14484	121	45	.	.	PUNCT
crl-14484	122	1	an	an	DET
crl-14484	122	2	improved	improved	ADJ
crl-14484	122	3	relationship	relationship	NOUN
crl-14484	122	4	may	may	AUX
crl-14484	122	5	improve	improve	VERB
crl-14484	122	6	the	the	DET
crl-14484	122	7	referral	referral	NOUN
crl-14484	122	8	of	of	ADP
crl-14484	122	9	patron	patron	NOUN
crl-14484	122	10	queries	query	VERB
crl-14484	122	11	to	to	ADP
crl-14484	122	12	the	the	DET
crl-14484	122	13	subject	subject	ADJ
crl-14484	122	14	specialists	specialist	NOUN
crl-14484	122	15	for	for	ADP
crl-14484	122	16	professional	professional	ADJ
crl-14484	122	17	help	help	NOUN
crl-14484	122	18	.	.	PUNCT
crl-14484	123	1	student	student	NOUN
crl-14484	123	2	reference	reference	NOUN
crl-14484	123	3	assistant	assistant	NOUN
crl-14484	123	4	training	train	VERB
crl-14484	123	5	the	the	DET
crl-14484	123	6	major	major	ADJ
crl-14484	123	7	reason	reason	NOUN
crl-14484	123	8	for	for	ADP
crl-14484	123	9	studying	study	VERB
crl-14484	123	10	the	the	DET
crl-14484	123	11	effectiveness	effectiveness	NOUN
crl-14484	123	12	of	of	ADP
crl-14484	123	13	the	the	DET
crl-14484	123	14	reference	reference	NOUN
crl-14484	123	15	service	service	NOUN
crl-14484	123	16	provided	provide	VERB
crl-14484	123	17	by	by	ADP
crl-14484	123	18	nonprofessional	nonprofessional	ADJ
crl-14484	123	19	student	student	NOUN
crl-14484	123	20	reference	reference	NOUN
crl-14484	123	21	assistants	assistant	NOUN
crl-14484	123	22	and	and	CCONJ
crl-14484	123	23	department	department	NOUN
crl-14484	123	24	assistants	assistant	NOUN
crl-14484	123	25	was	be	AUX
crl-14484	123	26	to	to	PART
crl-14484	123	27	determine	determine	VERB
crl-14484	123	28	the	the	DET
crl-14484	123	29	quality	quality	NOUN
crl-14484	123	30	of	of	ADP
crl-14484	123	31	reference	reference	NOUN
crl-14484	123	32	service	service	NOUN
crl-14484	123	33	and	and	CCONJ
crl-14484	123	34	to	to	PART
crl-14484	123	35	suggest	suggest	VERB
crl-14484	123	36	changes	change	NOUN
crl-14484	123	37	;	;	PUNCT
crl-14484	123	38	therefore	therefore	ADV
crl-14484	123	39	,	,	PUNCT
crl-14484	123	40	the	the	DET
crl-14484	123	41	study	study	NOUN
crl-14484	123	42	addressed	address	VERB
crl-14484	123	43	the	the	DET
crl-14484	123	44	vital	vital	ADJ
crl-14484	123	45	issue	issue	NOUN
crl-14484	123	46	of	of	ADP
crl-14484	123	47	training	training	NOUN
crl-14484	123	48	.	.	PUNCT
crl-14484	124	1	this	this	PRON
crl-14484	124	2	becomes	become	VERB
crl-14484	124	3	a	a	DET
crl-14484	124	4	critical	critical	ADJ
crl-14484	124	5	issue	issue	NOUN
crl-14484	124	6	when	when	SCONJ
crl-14484	124	7	students	student	NOUN
crl-14484	124	8	are	be	AUX
crl-14484	124	9	hired	hire	VERB
crl-14484	124	10	to	to	PART
crl-14484	124	11	perform	perform	VERB
crl-14484	124	12	what	what	PRON
crl-14484	124	13	the	the	DET
crl-14484	124	14	library	library	NOUN
crl-14484	124	15	profession	profession	NOUN
crl-14484	124	16	considers	consider	VERB
crl-14484	124	17	a	a	DET
crl-14484	124	18	professional	professional	ADJ
crl-14484	124	19	responsibility	responsibility	NOUN
crl-14484	124	20	,	,	PUNCT
crl-14484	124	21	requiring	require	VERB
crl-14484	124	22	substantial	substantial	ADJ
crl-14484	124	23	education	education	NOUN
crl-14484	124	24	,	,	PUNCT
crl-14484	124	25	subject	subject	ADJ
crl-14484	124	26	expertise	expertise	NOUN
crl-14484	124	27	,	,	PUNCT
crl-14484	124	28	and	and	CCONJ
crl-14484	124	29	a	a	DET
crl-14484	124	30	broad	broad	ADJ
crl-14484	124	31	background	background	NOUN
crl-14484	124	32	.	.	PUNCT
crl-14484	125	1	the	the	DET
crl-14484	125	2	study	study	NOUN
crl-14484	125	3	focused	focus	VERB
crl-14484	125	4	on	on	ADP
crl-14484	125	5	preemployment	preemployment	ADJ
crl-14484	125	6	preparation	preparation	NOUN
crl-14484	125	7	and	and	CCONJ
crl-14484	125	8	background	background	NOUN
crl-14484	125	9	for	for	ADP
crl-14484	125	10	the	the	DET
crl-14484	125	11	job	job	NOUN
crl-14484	125	12	,	,	PUNCT
crl-14484	125	13	training	training	NOUN
crl-14484	125	14	topics	topic	NOUN
crl-14484	125	15	found	find	VERB
crl-14484	125	16	most	most	ADV
crl-14484	125	17	helpful	helpful	ADJ
crl-14484	125	18	for	for	ADP
crl-14484	125	19	initial	initial	ADJ
crl-14484	125	20	and	and	CCONJ
crl-14484	125	21	in	in	ADP
crl-14484	125	22	-	-	PUNCT
crl-14484	125	23	service	service	NOUN
crl-14484	125	24	training	training	NOUN
crl-14484	125	25	,	,	PUNCT
crl-14484	125	26	and	and	CCONJ
crl-14484	125	27	training	training	NOUN
crl-14484	125	28	methods	method	NOUN
crl-14484	125	29	and	and	CCONJ
crl-14484	125	30	practices	practice	NOUN
crl-14484	125	31	.	.	PUNCT
crl-14484	126	1	preemployment	preemployment	ADJ
crl-14484	126	2	background	background	NOUN
crl-14484	126	3	most	most	ADV
crl-14484	126	4	undergraduate	undergraduate	ADJ
crl-14484	126	5	student	student	NOUN
crl-14484	126	6	reference	reference	NOUN
crl-14484	126	7	assistants	assistant	NOUN
crl-14484	126	8	were	be	AUX
crl-14484	126	9	studying	study	VERB
crl-14484	126	10	toward	toward	ADP
crl-14484	126	11	degrees	degree	NOUN
crl-14484	126	12	in	in	ADP
crl-14484	126	13	the	the	DET
crl-14484	126	14	subject	subject	ADJ
crl-14484	126	15	areas	area	NOUN
crl-14484	126	16	of	of	ADP
crl-14484	126	17	the	the	DET
crl-14484	126	18	library	library	NOUN
crl-14484	126	19	where	where	SCONJ
crl-14484	126	20	they	they	PRON
crl-14484	126	21	worked	work	VERB
crl-14484	126	22	.	.	PUNCT
crl-14484	127	1	however	however	ADV
crl-14484	127	2	,	,	PUNCT
crl-14484	127	3	some	some	DET
crl-14484	127	4	graduate	graduate	NOUN
crl-14484	127	5	student	student	NOUN
crl-14484	127	6	reference	reference	NOUN
crl-14484	127	7	assistants	assistant	NOUN
crl-14484	127	8	were	be	AUX
crl-14484	127	9	in	in	ADP
crl-14484	127	10	the	the	DET
crl-14484	127	11	master	master	NOUN
crl-14484	127	12	's	's	PART
crl-14484	127	13	of	of	ADP
crl-14484	127	14	library	library	NOUN
crl-14484	127	15	science	science	NOUN
crl-14484	127	16	program	program	NOUN
crl-14484	127	17	and	and	CCONJ
crl-14484	127	18	did	do	AUX
crl-14484	127	19	not	not	PART
crl-14484	127	20	always	always	ADV
crl-14484	127	21	have	have	VERB
crl-14484	127	22	an	an	DET
crl-14484	127	23	undergraduate	undergraduate	NOUN
crl-14484	127	24	degree	degree	NOUN
crl-14484	127	25	related	relate	VERB
crl-14484	127	26	to	to	ADP
crl-14484	127	27	their	their	PRON
crl-14484	127	28	work	work	NOUN
crl-14484	127	29	assignment	assignment	NOUN
crl-14484	127	30	.	.	PUNCT
crl-14484	128	1	the	the	DET
crl-14484	128	2	supervisors	supervisor	NOUN
crl-14484	128	3	generally	generally	ADV
crl-14484	128	4	felt	feel	VERB
crl-14484	128	5	that	that	SCONJ
crl-14484	128	6	these	these	DET
crl-14484	128	7	students	student	NOUN
crl-14484	128	8	'	'	PART
crl-14484	128	9	library	library	NOUN
crl-14484	128	10	training	training	NOUN
crl-14484	128	11	and	and	CCONJ
crl-14484	128	12	motivation	motivation	NOUN
crl-14484	128	13	compensated	compensate	VERB
crl-14484	128	14	for	for	ADP
crl-14484	128	15	possible	possible	ADJ
crl-14484	128	16	subject	subject	ADJ
crl-14484	128	17	knowledge	knowledge	NOUN
crl-14484	128	18	deficiencies	deficiency	NOUN
crl-14484	128	19	.	.	PUNCT
crl-14484	129	1	in	in	ADP
crl-14484	129	2	addition	addition	NOUN
crl-14484	129	3	to	to	ADP
crl-14484	129	4	their	their	PRON
crl-14484	129	5	academic	academic	ADJ
crl-14484	129	6	major	major	NOUN
crl-14484	129	7	,	,	PUNCT
crl-14484	129	8	the	the	DET
crl-14484	129	9	student	student	NOUN
crl-14484	129	10	reference	reference	NOUN
crl-14484	129	11	assistants	assistant	NOUN
crl-14484	129	12	also	also	ADV
crl-14484	129	13	felt	feel	VERB
crl-14484	129	14	that	that	SCONJ
crl-14484	129	15	almost	almost	ADV
crl-14484	129	16	any	any	DET
crl-14484	129	17	academic	academic	ADJ
crl-14484	129	18	study	study	NOUN
crl-14484	129	19	,	,	PUNCT
crl-14484	129	20	work	work	NOUN
crl-14484	129	21	,	,	PUNCT
crl-14484	129	22	or	or	CCONJ
crl-14484	129	23	personal	personal	ADJ
crl-14484	129	24	relations	relation	NOUN
crl-14484	129	25	experience	experience	NOUN
crl-14484	129	26	was	be	AUX
crl-14484	129	27	valuable	valuable	ADJ
crl-14484	129	28	in	in	ADP
crl-14484	129	29	preparing	prepare	VERB
crl-14484	129	30	them	they	PRON
crl-14484	129	31	to	to	PART
crl-14484	129	32	deal	deal	VERB
crl-14484	129	33	effectively	effectively	ADV
crl-14484	129	34	with	with	ADP
crl-14484	129	35	library	library	ADJ
crl-14484	129	36	patrons	patron	NOUN
crl-14484	129	37	.	.	PUNCT
crl-14484	130	1	the	the	DET
crl-14484	130	2	success	success	NOUN
crl-14484	130	3	of	of	ADP
crl-14484	130	4	the	the	DET
crl-14484	130	5	student	student	NOUN
crl-14484	130	6	reference	reference	NOUN
crl-14484	130	7	assistants	assistant	NOUN
crl-14484	130	8	july	july	PROPN
crl-14484	130	9	1989	1989	NUM
crl-14484	130	10	is	be	AUX
crl-14484	130	11	strongly	strongly	ADV
crl-14484	130	12	influenced	influence	VERB
crl-14484	130	13	by	by	ADP
crl-14484	130	14	the	the	DET
crl-14484	130	15	relevance	relevance	NOUN
crl-14484	130	16	of	of	ADP
crl-14484	130	17	their	their	PRON
crl-14484	130	18	preemployment	preemployment	ADJ
crl-14484	130	19	preparation	preparation	NOUN
crl-14484	130	20	to	to	ADP
crl-14484	130	21	the	the	DET
crl-14484	130	22	job	job	NOUN
crl-14484	130	23	.	.	PUNCT
crl-14484	131	1	initial	initial	ADJ
crl-14484	131	2	training	training	NOUN
crl-14484	131	3	the	the	DET
crl-14484	131	4	surveys	survey	NOUN
crl-14484	131	5	of	of	ADP
crl-14484	131	6	all	all	DET
crl-14484	131	7	three	three	NUM
crl-14484	131	8	types	type	NOUN
crl-14484	131	9	of	of	ADP
crl-14484	131	10	reference	reference	NOUN
crl-14484	131	11	personnel	personnel	NOUN
crl-14484	131	12	asked	ask	VERB
crl-14484	131	13	about	about	ADP
crl-14484	131	14	topics	topic	NOUN
crl-14484	131	15	and	and	CCONJ
crl-14484	131	16	priorities	priority	NOUN
crl-14484	131	17	for	for	ADP
crl-14484	131	18	initial	initial	ADJ
crl-14484	131	19	training	training	NOUN
crl-14484	131	20	,	,	PUNCT
crl-14484	131	21	in	in	ADP
crl-14484	131	22	-	-	PUNCT
crl-14484	131	23	service	service	NOUN
crl-14484	131	24	training	training	NOUN
crl-14484	131	25	,	,	PUNCT
crl-14484	131	26	and	and	CCONJ
crl-14484	131	27	methods	method	NOUN
crl-14484	131	28	of	of	ADP
crl-14484	131	29	instruction	instruction	NOUN
crl-14484	131	30	.	.	PUNCT
crl-14484	132	1	although	although	SCONJ
crl-14484	132	2	not	not	PART
crl-14484	132	3	all	all	DET
crl-14484	132	4	survey	survey	NOUN
crl-14484	132	5	questionnaires	questionnaire	NOUN
crl-14484	132	6	asked	ask	VERB
crl-14484	132	7	the	the	DET
crl-14484	132	8	same	same	ADJ
crl-14484	132	9	questions	question	NOUN
crl-14484	132	10	in	in	ADP
crl-14484	132	11	the	the	DET
crl-14484	132	12	same	same	ADJ
crl-14484	132	13	way	way	NOUN
crl-14484	132	14	,	,	PUNCT
crl-14484	132	15	many	many	ADJ
crl-14484	132	16	comparisons	comparison	NOUN
crl-14484	132	17	were	be	AUX
crl-14484	132	18	possible	possible	ADJ
crl-14484	132	19	.	.	PUNCT
crl-14484	133	1	initial	initial	ADJ
crl-14484	133	2	training	training	NOUN
crl-14484	133	3	topics	topic	NOUN
crl-14484	133	4	.	.	PUNCT
crl-14484	134	1	because	because	SCONJ
crl-14484	134	2	it	it	PRON
crl-14484	134	3	is	be	AUX
crl-14484	134	4	important	important	ADJ
crl-14484	134	5	for	for	SCONJ
crl-14484	134	6	student	student	NOUN
crl-14484	134	7	reference	reference	NOUN
crl-14484	134	8	assistants	assistant	NOUN
crl-14484	134	9	to	to	PART
crl-14484	134	10	be	be	AUX
crl-14484	134	11	properly	properly	ADV
crl-14484	134	12	grounded	ground	VERB
crl-14484	134	13	early	early	ADV
crl-14484	134	14	in	in	ADP
crl-14484	134	15	their	their	PRON
crl-14484	134	16	reference	reference	NOUN
crl-14484	134	17	experience	experience	NOUN
crl-14484	134	18	,	,	PUNCT
crl-14484	134	19	the	the	DET
crl-14484	134	20	study	study	NOUN
crl-14484	134	21	focused	focus	VERB
crl-14484	134	22	on	on	ADP
crl-14484	134	23	topics	topic	NOUN
crl-14484	134	24	for	for	ADP
crl-14484	134	25	initial	initial	ADJ
crl-14484	134	26	training	training	NOUN
crl-14484	134	27	-	-	PUNCT
crl-14484	134	28	those	those	PRON
crl-14484	134	29	presented	present	VERB
crl-14484	134	30	during	during	ADP
crl-14484	134	31	the	the	DET
crl-14484	134	32	first	first	ADJ
crl-14484	134	33	month	month	NOUN
crl-14484	134	34	of	of	ADP
crl-14484	134	35	employment	employment	NOUN
crl-14484	134	36	.	.	PUNCT
crl-14484	135	1	the	the	DET
crl-14484	135	2	responses	response	NOUN
crl-14484	135	3	(	(	PUNCT
crl-14484	135	4	see	see	VERB
crl-14484	135	5	figure	figure	NOUN
crl-14484	135	6	7	7	NUM
crl-14484	135	7	)	)	PUNCT
crl-14484	135	8	probably	probably	ADV
crl-14484	135	9	were	be	AUX
crl-14484	135	10	prompted	prompt	VERB
crl-14484	135	11	by	by	ADP
crl-14484	135	12	the	the	DET
crl-14484	135	13	anxiety	anxiety	NOUN
crl-14484	135	14	every	every	DET
crl-14484	135	15	new	new	ADJ
crl-14484	135	16	employee	employee	NOUN
crl-14484	135	17	feels	feel	VERB
crl-14484	135	18	when	when	SCONJ
crl-14484	135	19	assigned	assign	VERB
crl-14484	135	20	to	to	ADP
crl-14484	135	21	the	the	DET
crl-14484	135	22	reference	reference	NOUN
crl-14484	135	23	desk	desk	NOUN
crl-14484	135	24	for	for	ADP
crl-14484	135	25	the	the	DET
crl-14484	135	26	first	first	ADJ
crl-14484	135	27	time	time	NOUN
crl-14484	135	28	.	.	PUNCT
crl-14484	136	1	before	before	SCONJ
crl-14484	136	2	they	they	PRON
crl-14484	136	3	assist	assist	VERB
crl-14484	136	4	their	their	PRON
crl-14484	136	5	first	first	ADJ
crl-14484	136	6	patron	patron	NOUN
crl-14484	136	7	they	they	PRON
crl-14484	136	8	want	want	VERB
crl-14484	136	9	to	to	PART
crl-14484	136	10	know	know	VERB
crl-14484	136	11	initial	initial	ADJ
crl-14484	136	12	job	job	NOUN
crl-14484	136	13	expectations	expectation	NOUN
crl-14484	136	14	and	and	CCONJ
crl-14484	136	15	routines	routine	NOUN
crl-14484	136	16	,	,	PUNCT
crl-14484	136	17	how	how	SCONJ
crl-14484	136	18	to	to	PART
crl-14484	136	19	treat	treat	VERB
crl-14484	136	20	the	the	DET
crl-14484	136	21	patron	patron	NOUN
crl-14484	136	22	,	,	PUNCT
crl-14484	136	23	how	how	SCONJ
crl-14484	136	24	much	much	ADJ
crl-14484	136	25	service	service	NOUN
crl-14484	136	26	to	to	PART
crl-14484	136	27	provide	provide	VERB
crl-14484	136	28	,	,	PUNCT
crl-14484	136	29	and	and	CCONJ
crl-14484	136	30	what	what	DET
crl-14484	136	31	sources	source	NOUN
crl-14484	136	32	will	will	AUX
crl-14484	136	33	answer	answer	VERB
crl-14484	136	34	the	the	DET
crl-14484	136	35	questions	question	NOUN
crl-14484	136	36	.	.	PUNCT
crl-14484	137	1	while	while	SCONJ
crl-14484	137	2	the	the	DET
crl-14484	137	3	student	student	NOUN
crl-14484	137	4	reference	reference	NOUN
crl-14484	137	5	assistants	assistant	NOUN
crl-14484	137	6	were	be	AUX
crl-14484	137	7	mainly	mainly	ADV
crl-14484	137	8	concerned	concern	VERB
crl-14484	137	9	with	with	ADP
crl-14484	137	10	training	training	NOUN
crl-14484	137	11	that	that	PRON
crl-14484	137	12	would	would	AUX
crl-14484	137	13	improve	improve	VERB
crl-14484	137	14	their	their	PRON
crl-14484	137	15	competency	competency	NOUN
crl-14484	137	16	at	at	ADP
crl-14484	137	17	the	the	DET
crl-14484	137	18	reference	reference	NOUN
crl-14484	137	19	desk	desk	NOUN
crl-14484	137	20	,	,	PUNCT
crl-14484	137	21	the	the	DET
crl-14484	137	22	department	department	NOUN
crl-14484	137	23	assistants	assistant	NOUN
crl-14484	137	24	,	,	PUNCT
crl-14484	137	25	who	who	PRON
crl-14484	137	26	oversee	oversee	VERB
crl-14484	137	27	the	the	DET
crl-14484	137	28	department	department	NOUN
crl-14484	137	29	routines	routine	NOUN
crl-14484	137	30	and	and	CCONJ
crl-14484	137	31	the	the	DET
crl-14484	137	32	students	student	NOUN
crl-14484	137	33	,	,	PUNCT
crl-14484	137	34	placed	place	VERB
crl-14484	137	35	more	more	ADJ
crl-14484	137	36	emphasis	emphasis	NOUN
crl-14484	137	37	on	on	ADP
crl-14484	137	38	the	the	DET
crl-14484	137	39	supervisory	supervisory	ADJ
crl-14484	137	40	and	and	CCONJ
crl-14484	137	41	management	management	NOUN
crl-14484	137	42	functions	function	NOUN
crl-14484	137	43	.	.	PUNCT
crl-14484	138	1	the	the	DET
crl-14484	138	2	subject	subject	ADJ
crl-14484	138	3	specialists	specialist	NOUN
crl-14484	138	4	emphasized	emphasize	VERB
crl-14484	138	5	the	the	DET
crl-14484	138	6	importance	importance	NOUN
crl-14484	138	7	of	of	ADP
crl-14484	138	8	knowing	know	VERB
crl-14484	138	9	the	the	DET
crl-14484	138	10	desk	desk	NOUN
crl-14484	138	11	routines	routine	NOUN
crl-14484	138	12	,	,	PUNCT
crl-14484	138	13	policies	policy	NOUN
crl-14484	138	14	and	and	CCONJ
crl-14484	138	15	procedures	procedure	NOUN
crl-14484	138	16	,	,	PUNCT
crl-14484	138	17	and	and	CCONJ
crl-14484	138	18	effective	effective	ADJ
crl-14484	138	19	question	question	NOUN
crl-14484	138	20	negotiation	negotiation	NOUN
crl-14484	138	21	.	.	PUNCT
crl-14484	139	1	their	their	PRON
crl-14484	139	2	comments	comment	NOUN
crl-14484	139	3	also	also	ADV
crl-14484	139	4	showed	show	VERB
crl-14484	139	5	a	a	DET
crl-14484	139	6	strong	strong	ADJ
crl-14484	139	7	concern	concern	NOUN
crl-14484	139	8	with	with	ADP
crl-14484	139	9	giving	give	VERB
crl-14484	139	10	good	good	ADJ
crl-14484	139	11	service	service	NOUN
crl-14484	139	12	and	and	CCONJ
crl-14484	139	13	the	the	DET
crl-14484	139	14	need	need	NOUN
crl-14484	139	15	to	to	PART
crl-14484	139	16	be	be	AUX
crl-14484	139	17	trained	train	VERB
crl-14484	139	18	adequately	adequately	ADV
crl-14484	139	19	to	to	PART
crl-14484	139	20	provide	provide	VERB
crl-14484	139	21	that	that	DET
crl-14484	139	22	service	service	NOUN
crl-14484	139	23	for	for	ADP
crl-14484	139	24	the	the	DET
crl-14484	139	25	long	long	ADJ
crl-14484	139	26	term	term	NOUN
crl-14484	139	27	.	.	PUNCT
crl-14484	140	1	in	in	ADP
crl-14484	140	2	response	response	NOUN
crl-14484	140	3	to	to	ADP
crl-14484	140	4	a	a	DET
crl-14484	140	5	question	question	NOUN
crl-14484	140	6	about	about	ADP
crl-14484	140	7	''	''	PUNCT
crl-14484	140	8	complex	complex	ADJ
crl-14484	140	9	''	''	PUNCT
crl-14484	140	10	search	search	NOUN
crl-14484	140	11	strategies	strategy	NOUN
crl-14484	140	12	(	(	PUNCT
crl-14484	140	13	not	not	PART
crl-14484	140	14	on	on	ADP
crl-14484	140	15	the	the	DET
crl-14484	140	16	student	student	NOUN
crl-14484	140	17	reference	reference	NOUN
crl-14484	140	18	assistant	assistant	NOUN
crl-14484	140	19	survey	survey	NOUN
crl-14484	140	20	)	)	PUNCT
crl-14484	140	21	,	,	PUNCT
crl-14484	140	22	the	the	DET
crl-14484	140	23	subject	subject	ADJ
crl-14484	140	24	specialists	specialist	NOUN
crl-14484	140	25	and	and	CCONJ
crl-14484	140	26	the	the	DET
crl-14484	140	27	department	department	NOUN
crl-14484	140	28	assistants	assistant	NOUN
crl-14484	140	29	disagreed	disagree	VERB
crl-14484	140	30	about	about	ADP
crl-14484	140	31	having	have	VERB
crl-14484	140	32	the	the	DET
crl-14484	140	33	student	student	NOUN
crl-14484	140	34	reference	reference	NOUN
crl-14484	140	35	assistants	assistant	NOUN
crl-14484	140	36	trained	train	VERB
crl-14484	140	37	to	to	PART
crl-14484	140	38	handle	handle	VERB
crl-14484	140	39	the	the	DET
crl-14484	140	40	more	more	ADV
crl-14484	140	41	difficult	difficult	ADJ
crl-14484	140	42	research	research	NOUN
crl-14484	140	43	problems	problem	NOUN
crl-14484	140	44	.	.	PUNCT
crl-14484	141	1	the	the	DET
crl-14484	141	2	subject	subject	ADJ
crl-14484	141	3	specialists	specialist	NOUN
crl-14484	141	4	preferred	prefer	VERB
crl-14484	141	5	to	to	PART
crl-14484	141	6	have	have	VERB
crl-14484	141	7	the	the	DET
crl-14484	141	8	hard	hard	ADJ
crl-14484	141	9	questions	question	NOUN
crl-14484	141	10	referred	refer	VERB
crl-14484	141	11	to	to	ADP
crl-14484	141	12	them	they	PRON
crl-14484	141	13	rather	rather	ADV
crl-14484	141	14	than	than	ADP
crl-14484	141	15	train	train	VERB
crl-14484	141	16	the	the	DET
crl-14484	141	17	assistants	assistant	NOUN
crl-14484	141	18	.	.	PUNCT
crl-14484	142	1	because	because	SCONJ
crl-14484	142	2	the	the	DET
crl-14484	142	3	specialists	specialist	NOUN
crl-14484	142	4	are	be	AUX
crl-14484	142	5	often	often	ADV
crl-14484	142	6	not	not	PART
crl-14484	142	7	available	available	ADJ
crl-14484	142	8	,	,	PUNCT
crl-14484	142	9	the	the	DET
crl-14484	142	10	department	department	NOUN
crl-14484	142	11	asevaluation	asevaluation	NOUN
crl-14484	142	12	of	of	ADP
crl-14484	142	13	reference	reference	NOUN
crl-14484	142	14	desk	desk	NOUN
crl-14484	142	15	service	service	NOUN
crl-14484	142	16	477	477	NUM
crl-14484	142	17	topic	topic	NOUN
crl-14484	142	18	das	das	PROPN
crl-14484	142	19	sras	sras	PROPN
crl-14484	142	20	ave	ave	PROPN
crl-14484	142	21	.	.	PUNCT
crl-14484	143	1	sss	sss	PROPN
crl-14484	143	2	reference	reference	NOUN
crl-14484	143	3	sources	source	NOUN
crl-14484	143	4	at	at	ADP
crl-14484	143	5	desk	desk	NOUN
crl-14484	143	6	4.9	4.9	NUM
crl-14484	143	7	4.95	4.95	NUM
crl-14484	143	8	4.4	4.4	NUM
crl-14484	143	9	patron	patron	NOUN
crl-14484	143	10	service	service	NOUN
crl-14484	143	11	priorities	priority	NOUN
crl-14484	143	12	5.0	5.0	NUM
crl-14484	143	13	4.7	4.7	NUM
crl-14484	143	14	4.85	4.85	NUM
crl-14484	143	15	n	n	CCONJ
crl-14484	143	16	/	/	SYM
crl-14484	143	17	a	a	DET
crl-14484	143	18	desk	desk	NOUN
crl-14484	143	19	routines	routine	VERB
crl-14484	143	20	4.6	4.6	NUM
crl-14484	143	21	4.9	4.9	NUM
crl-14484	143	22	4.75	4.75	NUM
crl-14484	143	23	reference	reference	NOUN
crl-14484	143	24	sources	source	NOUN
crl-14484	143	25	on	on	ADP
crl-14484	143	26	index	index	NOUN
crl-14484	143	27	tables	table	NOUN
crl-14484	143	28	4.6	4.6	NUM
crl-14484	143	29	4.9	4.9	NUM
crl-14484	143	30	4.75	4.75	NUM
crl-14484	143	31	4.4	4.4	NUM
crl-14484	143	32	question	question	NOUN
crl-14484	143	33	negotiation	negotiation	NOUN
crl-14484	143	34	skills	skill	VERB
crl-14484	143	35	4.8	4.8	NUM
crl-14484	143	36	4.6	4.6	NUM
crl-14484	143	37	4.70	4.70	NUM
crl-14484	143	38	search	search	NOUN
crl-14484	143	39	strategies	strategy	NOUN
crl-14484	143	40	for	for	ADP
crl-14484	143	41	answering	answer	VERB
crl-14484	143	42	quest.4.4	quest.4.4	PROPN
crl-14484	143	43	4.9	4.9	NUM
crl-14484	143	44	4.65	4.65	NUM
crl-14484	143	45	3.8	3.8	NUM
crl-14484	143	46	computer	computer	NOUN
crl-14484	143	47	systems	system	NOUN
crl-14484	143	48	4.6	4.6	NUM
crl-14484	143	49	4.7	4.7	NUM
crl-14484	143	50	4.65	4.65	NUM
crl-14484	143	51	4.4	4.4	NUM
crl-14484	143	52	job	job	NOUN
crl-14484	143	53	expectations	expectation	NOUN
crl-14484	143	54	4.8	4.8	NUM
crl-14484	143	55	4.4	4.4	NUM
crl-14484	143	56	4.60	4.60	NUM
crl-14484	143	57	n	n	CCONJ
crl-14484	143	58	/	/	SYM
crl-14484	143	59	a	a	DET
crl-14484	143	60	tour	tour	NOUN
crl-14484	143	61	<	<	X
crl-14484	143	62	s	s	X
crl-14484	143	63	>	>	X
crl-14484	143	64	of	of	ADP
crl-14484	143	65	the	the	DET
crl-14484	143	66	floor	floor	NOUN
crl-14484	143	67	4.6	4.6	NUM
crl-14484	143	68	4.5	4.5	NUM
crl-14484	143	69	4.55	4.55	NUM
crl-14484	143	70	n	n	NOUN
crl-14484	143	71	/	/	SYM
crl-14484	143	72	a	a	DET
crl-14484	143	73	library	library	NOUN
crl-14484	143	74	policies	policy	NOUN
crl-14484	143	75	and	and	CCONJ
crl-14484	143	76	procedures	procedure	NOUN
crl-14484	143	77	4.6	4.6	NUM
crl-14484	143	78	4.3	4.3	NUM
crl-14484	143	79	4.45	4.45	NUM
crl-14484	143	80	reference	reference	NOUN
crl-14484	143	81	sources	source	NOUN
crl-14484	143	82	in	in	ADP
crl-14484	143	83	reference	reference	NOUN
crl-14484	143	84	stacks	stack	VERB
crl-14484	143	85	4.0	4.0	NUM
crl-14484	143	86	4.5	4.5	NUM
crl-14484	143	87	4.25	4.25	NUM
crl-14484	143	88	4.2	4.2	NUM
crl-14484	143	89	card	card	NOUN
crl-14484	143	90	catalog	catalog	NOUN
crl-14484	143	91	and	and	CCONJ
crl-14484	143	92	card	card	NOUN
crl-14484	143	93	indexes	index	NOUN
crl-14484	143	94	4.2	4.2	NUM
crl-14484	143	95	4.2	4.2	NUM
crl-14484	143	96	4.20	4.20	NUM
crl-14484	143	97	4.4	4.4	NUM
crl-14484	143	98	department	department	NOUN
crl-14484	143	99	organization	organization	NOUN
crl-14484	143	100	4.8	4.8	NUM
crl-14484	143	101	3.4	3.4	NUM
crl-14484	143	102	4.10	4.10	NUM
crl-14484	143	103	4.4	4.4	NUM
crl-14484	143	104	subject	subject	ADJ
crl-14484	143	105	collections	collection	NOUN
crl-14484	143	106	in	in	ADP
crl-14484	143	107	stacks	stack	NOUN
crl-14484	143	108	3.4	3.4	NUM
crl-14484	143	109	3.9	3.9	NUM
crl-14484	143	110	3.65	3.65	NUM
crl-14484	143	111	n	n	CCONJ
crl-14484	143	112	/	/	SYM
crl-14484	143	113	a	a	DET
crl-14484	143	114	tour	tour	NOUN
crl-14484	143	115	<	<	X
crl-14484	143	116	s	s	X
crl-14484	143	117	>	>	X
crl-14484	143	118	of	of	ADP
crl-14484	143	119	other	other	ADJ
crl-14484	143	120	areas	area	NOUN
crl-14484	143	121	3.8	3.8	NUM
crl-14484	143	122	3.4	3.4	NUM
crl-14484	143	123	3.60	3.60	NUM
crl-14484	143	124	reference	reference	NOUN
crl-14484	143	125	sources	source	NOUN
crl-14484	143	126	on	on	ADP
crl-14484	143	127	other	other	ADJ
crl-14484	143	128	floors	floor	NOUN
crl-14484	143	129	3.4	3.4	NUM
crl-14484	143	130	3.7	3.7	NUM
crl-14484	143	131	3.55	3.55	NUM
crl-14484	143	132	n	n	NOUN
crl-14484	143	133	/	/	SYM
crl-14484	143	134	a	a	DET
crl-14484	143	135	composite	composite	ADJ
crl-14484	143	136	rating	rating	NOUN
crl-14484	143	137	4.4	4.4	NUM
crl-14484	143	138	4.4	4.4	NUM
crl-14484	143	139	*	*	PUNCT
crl-14484	143	140	l	l	X
crl-14484	143	141	=	=	NOUN
crl-14484	143	142	not	not	PART
crl-14484	143	143	important	important	ADJ
crl-14484	143	144	;	;	PUNCT
crl-14484	143	145	5	5	NUM
crl-14484	143	146	=	=	SYM
crl-14484	143	147	very	very	ADV
crl-14484	143	148	important	important	ADJ
crl-14484	143	149	underlined	underline	VERB
crl-14484	143	150	numbers	number	NOUN
crl-14484	143	151	under	under	ADP
crl-14484	143	152	sss	sss	NOUN
crl-14484	143	153	correlate	correlate	VERB
crl-14484	143	154	with	with	ADP
crl-14484	143	155	other	other	ADJ
crl-14484	143	156	columns	column	NOUN
crl-14484	143	157	.	.	PUNCT
crl-14484	144	1	figure	figure	NOUN
crl-14484	144	2	7	7	NUM
crl-14484	144	3	compared	compare	VERB
crl-14484	144	4	rankings	ranking	NOUN
crl-14484	144	5	of	of	ADP
crl-14484	144	6	training	training	NOUN
crl-14484	144	7	topic	topic	NOUN
crl-14484	144	8	importance	importance	NOUN
crl-14484	144	9	for	for	ADP
crl-14484	144	10	initial	initial	ADJ
crl-14484	144	11	(	(	PUNCT
crl-14484	144	12	first	first	ADJ
crl-14484	144	13	-	-	PUNCT
crl-14484	144	14	month	month	NOUN
crl-14484	144	15	)	)	PUNCT
crl-14484	144	16	training	training	NOUN
crl-14484	144	17	of	of	ADP
crl-14484	144	18	student	student	NOUN
crl-14484	144	19	reference	reference	NOUN
crl-14484	144	20	assistants	assistant	NOUN
crl-14484	144	21	sistants	sistant	NOUN
crl-14484	144	22	felt	feel	VERB
crl-14484	144	23	the	the	DET
crl-14484	144	24	students	student	NOUN
crl-14484	144	25	should	should	AUX
crl-14484	144	26	be	be	AUX
crl-14484	144	27	trained	train	VERB
crl-14484	144	28	in	in	ADP
crl-14484	144	29	the	the	DET
crl-14484	144	30	complex	complex	ADJ
crl-14484	144	31	strategies	strategy	NOUN
crl-14484	144	32	themselves	themselves	PRON
crl-14484	144	33	,	,	PUNCT
crl-14484	144	34	or	or	CCONJ
crl-14484	144	35	at	at	ADP
crl-14484	144	36	least	least	ADJ
crl-14484	144	37	have	have	VERB
crl-14484	144	38	an	an	DET
crl-14484	144	39	opportunity	opportunity	NOUN
crl-14484	144	40	to	to	PART
crl-14484	144	41	review	review	VERB
crl-14484	144	42	the	the	DET
crl-14484	144	43	strategies	strategy	NOUN
crl-14484	144	44	used	use	VERB
crl-14484	144	45	by	by	ADP
crl-14484	144	46	the	the	DET
crl-14484	144	47	professional	professional	NOUN
crl-14484	144	48	to	to	PART
crl-14484	144	49	solve	solve	VERB
crl-14484	144	50	a	a	DET
crl-14484	144	51	problem	problem	NOUN
crl-14484	144	52	so	so	SCONJ
crl-14484	144	53	that	that	SCONJ
crl-14484	144	54	when	when	SCONJ
crl-14484	144	55	a	a	DET
crl-14484	144	56	similar	similar	ADJ
crl-14484	144	57	question	question	NOUN
crl-14484	144	58	is	be	AUX
crl-14484	144	59	asked	ask	VERB
crl-14484	144	60	in	in	ADP
crl-14484	144	61	the	the	DET
crl-14484	144	62	future	future	NOUN
crl-14484	144	63	and	and	CCONJ
crl-14484	144	64	the	the	DET
crl-14484	144	65	professional	professional	NOUN
crl-14484	144	66	is	be	AUX
crl-14484	144	67	not	not	PART
crl-14484	144	68	available	available	ADJ
crl-14484	144	69	,	,	PUNCT
crl-14484	144	70	the	the	DET
crl-14484	144	71	student	student	NOUN
crl-14484	144	72	reference	reference	NOUN
crl-14484	144	73	assistants	assistant	NOUN
crl-14484	144	74	can	can	AUX
crl-14484	144	75	give	give	VERB
crl-14484	144	76	proper	proper	ADJ
crl-14484	144	77	service	service	NOUN
crl-14484	144	78	.	.	PUNCT
crl-14484	145	1	initial	initial	ADJ
crl-14484	145	2	training	training	NOUN
crl-14484	145	3	effectiveness	effectiveness	NOUN
crl-14484	145	4	.	.	PUNCT
crl-14484	146	1	all	all	DET
crl-14484	146	2	reference	reference	NOUN
crl-14484	146	3	departments	department	NOUN
crl-14484	146	4	train	train	VERB
crl-14484	146	5	the	the	DET
crl-14484	146	6	student	student	NOUN
crl-14484	146	7	reference	reference	NOUN
crl-14484	146	8	assistants	assistant	NOUN
crl-14484	146	9	when	when	SCONJ
crl-14484	146	10	they	they	PRON
crl-14484	146	11	are	be	AUX
crl-14484	146	12	hired	hire	VERB
crl-14484	146	13	,	,	PUNCT
crl-14484	146	14	but	but	CCONJ
crl-14484	146	15	the	the	DET
crl-14484	146	16	library	library	NOUN
crl-14484	146	17	has	have	VERB
crl-14484	146	18	no	no	DET
crl-14484	146	19	organized	organize	VERB
crl-14484	146	20	program	program	NOUN
crl-14484	146	21	for	for	ADP
crl-14484	146	22	such	such	ADJ
crl-14484	146	23	training	training	NOUN
crl-14484	146	24	.	.	PUNCT
crl-14484	147	1	each	each	DET
crl-14484	147	2	department	department	NOUN
crl-14484	147	3	develops	develop	VERB
crl-14484	147	4	its	its	PRON
crl-14484	147	5	own	own	ADJ
crl-14484	147	6	training	training	NOUN
crl-14484	147	7	program	program	NOUN
crl-14484	147	8	to	to	PART
crl-14484	147	9	meet	meet	VERB
crl-14484	147	10	its	its	PRON
crl-14484	147	11	perceived	perceive	VERB
crl-14484	147	12	needs	need	NOUN
crl-14484	147	13	.	.	PUNCT
crl-14484	148	1	however	however	ADV
crl-14484	148	2	,	,	PUNCT
crl-14484	148	3	the	the	DET
crl-14484	148	4	student	student	NOUN
crl-14484	148	5	reference	reference	NOUN
crl-14484	148	6	assistants	assistant	NOUN
crl-14484	148	7	and	and	CCONJ
crl-14484	148	8	department	department	NOUN
crl-14484	148	9	assistants	assistant	NOUN
crl-14484	148	10	differed	differ	VERB
crl-14484	148	11	in	in	ADP
crl-14484	148	12	their	their	PRON
crl-14484	148	13	perception	perception	NOUN
crl-14484	148	14	of	of	ADP
crl-14484	148	15	the	the	DET
crl-14484	148	16	effectiveness	effectiveness	NOUN
crl-14484	148	17	of	of	ADP
crl-14484	148	18	this	this	DET
crl-14484	148	19	training	training	NOUN
crl-14484	148	20	.	.	PUNCT
crl-14484	149	1	significant	significant	ADJ
crl-14484	149	2	improvements	improvement	NOUN
crl-14484	149	3	can	can	AUX
crl-14484	149	4	and	and	CCONJ
crl-14484	149	5	should	should	AUX
crl-14484	149	6	be	be	AUX
crl-14484	149	7	made	make	VERB
crl-14484	149	8	in	in	ADP
crl-14484	149	9	the	the	DET
crl-14484	149	10	training	training	NOUN
crl-14484	149	11	program	program	NOUN
crl-14484	149	12	.	.	PUNCT
crl-14484	150	1	in	in	ADP
crl-14484	150	2	spite	spite	NOUN
crl-14484	150	3	of	of	ADP
crl-14484	150	4	the	the	DET
crl-14484	150	5	lower	low	ADJ
crl-14484	150	6	ratings	rating	NOUN
crl-14484	150	7	on	on	ADP
crl-14484	150	8	several	several	ADJ
crl-14484	150	9	factors	factor	NOUN
crl-14484	150	10	(	(	PUNCT
crl-14484	150	11	see	see	VERB
crl-14484	150	12	figure	figure	NOUN
crl-14484	150	13	8)	8)	NUM
crl-14484	150	14	,	,	PUNCT
crl-14484	150	15	the	the	DET
crl-14484	150	16	student	student	NOUN
crl-14484	150	17	reference	reference	NOUN
crl-14484	150	18	assistants	assistant	NOUN
crl-14484	150	19	felt	feel	VERB
crl-14484	150	20	(	(	PUNCT
crl-14484	150	21	and	and	CCONJ
crl-14484	150	22	the	the	DET
crl-14484	150	23	department	department	NOUN
crl-14484	150	24	assistants	assistant	NOUN
crl-14484	150	25	agreed	agree	VERB
crl-14484	150	26	)	)	PUNCT
crl-14484	150	27	that	that	SCONJ
crl-14484	150	28	they	they	PRON
crl-14484	150	29	are	be	AUX
crl-14484	150	30	adequately	adequately	ADV
crl-14484	150	31	prepared	prepared	ADJ
crl-14484	150	32	to	to	PART
crl-14484	150	33	function	function	VERB
crl-14484	150	34	effectively	effectively	ADV
crl-14484	150	35	at	at	ADP
crl-14484	150	36	the	the	DET
crl-14484	150	37	refer478	refer478	PROPN
crl-14484	150	38	college	college	PROPN
crl-14484	150	39	&	&	CCONJ
crl-14484	150	40	research	research	PROPN
crl-14484	150	41	libraries	library	NOUN
crl-14484	150	42	july	july	PROPN
crl-14484	150	43	1989	1989	NUM
crl-14484	150	44	differtraining	differtraining	NOUN
crl-14484	150	45	factors	factor	NOUN
crl-14484	150	46	oas	oas	AUX
crl-14484	150	47	sras	sras	PROPN
crl-14484	150	48	ence	ence	NOUN
crl-14484	150	49	prepared	prepare	VERB
crl-14484	150	50	adequately	adequately	ADV
crl-14484	150	51	to	to	PART
crl-14484	150	52	function	function	VERB
crl-14484	150	53	4.2	4.2	NUM
crl-14484	150	54	*	*	SYM
crl-14484	151	1	4.1	4.1	NUM
crl-14484	151	2	•	•	NUM
crl-14484	151	3	1	1	NUM
crl-14484	151	4	covered	cover	VERB
crl-14484	151	5	areas	area	NOUN
crl-14484	151	6	they	they	PRON
crl-14484	151	7	needed	need	VERB
crl-14484	151	8	to	to	PART
crl-14484	151	9	know	know	VERB
crl-14484	151	10	4.4	4.4	NUM
crl-14484	151	11	4.2	4.2	NUM
crl-14484	151	12	.2	.2	NUM
crl-14484	151	13	provided	provide	VERB
crl-14484	151	14	at	at	ADP
crl-14484	151	15	appropriate	appropriate	ADJ
crl-14484	151	16	time	time	NOUN
crl-14484	151	17	4.2	4.2	NUM
crl-14484	151	18	3.9	3.9	NUM
crl-14484	151	19	.3	.3	NUM
crl-14484	151	20	side	side	NOUN
crl-14484	151	21	-	-	PUNCT
crl-14484	151	22	by	by	ADP
crl-14484	151	23	-	-	PUNCT
crl-14484	151	24	side	side	NOUN
crl-14484	151	25	,	,	PUNCT
crl-14484	151	26	on	on	ADP
crl-14484	151	27	-	-	PUNCT
crl-14484	151	28	the	the	DET
crl-14484	151	29	-	-	PUNCT
crl-14484	151	30	job	job	NOUN
crl-14484	151	31	instruction	instruction	NOUN
crl-14484	151	32	'	'	PUNCT
crl-14484	151	33	t.4	t.4	PROPN
crl-14484	151	34	3.9	3.9	NUM
crl-14484	151	35	.5	.5	NUM
crl-14484	151	36	structured	structure	VERB
crl-14484	151	37	and	and	CCONJ
crl-14484	151	38	clearly	clearly	ADV
crl-14484	151	39	organized	organize	VERB
crl-14484	151	40	4.4	4.4	NUM
crl-14484	151	41	3.8	3.8	NUM
crl-14484	151	42	.6	.6	NUM
crl-14484	151	43	supported	support	VERB
crl-14484	151	44	with	with	ADP
crl-14484	151	45	useful	useful	ADJ
crl-14484	151	46	exercises	exercise	NOUN
crl-14484	151	47	4.2	4.2	NUM
crl-14484	151	48	3.5	3.5	NUM
crl-14484	151	49	.7	.7	NUM
crl-14484	151	50	effective	effective	ADJ
crl-14484	151	51	general	general	ADJ
crl-14484	151	52	library	library	NOUN
crl-14484	151	53	orientation	orientation	NOUN
crl-14484	151	54	4.0	4.0	NUM
crl-14484	151	55	3.2	3.2	NUM
crl-14484	151	56	.8	.8	NUM
crl-14484	151	57	presented	present	VERB
crl-14484	151	58	in	in	ADP
crl-14484	151	59	understandable	understandable	ADJ
crl-14484	151	60	way	way	NOUN
crl-14484	151	61	~	~	PUNCT
crl-14484	151	62	u	u	NOUN
crl-14484	151	63	~	~	PUNCT
crl-14484	151	64	composite	composite	ADJ
crl-14484	151	65	rating	rating	NOUN
crl-14484	151	66	:	:	PUNCT
crl-14484	151	67	4.3	4.3	NUM
crl-14484	151	68	3.8	3.8	NUM
crl-14484	151	69	.5	.5	NUM
crl-14484	151	70	*	*	PUNCT
crl-14484	151	71	1	1	NUM
crl-14484	151	72	=	=	NOUN
crl-14484	151	73	poor	poor	ADJ
crl-14484	151	74	;	;	PUNCT
crl-14484	151	75	5	5	NUM
crl-14484	151	76	=	=	SYM
crl-14484	151	77	excellent	excellent	ADJ
crl-14484	151	78	figure	figure	NOUN
crl-14484	151	79	8	8	NUM
crl-14484	151	80	effectiveness	effectiveness	NOUN
crl-14484	151	81	of	of	ADP
crl-14484	151	82	initial	initial	ADJ
crl-14484	151	83	month	month	NOUN
crl-14484	151	84	's	's	PART
crl-14484	151	85	training	training	NOUN
crl-14484	151	86	programs	program	NOUN
crl-14484	151	87	ence	ence	NOUN
crl-14484	151	88	desk	desk	NOUN
crl-14484	151	89	.	.	PUNCT
crl-14484	152	1	their	their	PRON
crl-14484	152	2	having	having	NOUN
crl-14484	152	3	,	,	PUNCT
crl-14484	152	4	so	so	ADV
crl-14484	152	5	far	far	ADV
crl-14484	152	6	as	as	SCONJ
crl-14484	152	7	they	they	PRON
crl-14484	152	8	know	know	VERB
crl-14484	152	9	,	,	PUNCT
crl-14484	152	10	functioned	function	VERB
crl-14484	152	11	satisfactorily	satisfactorily	ADV
crl-14484	152	12	thus	thus	ADV
crl-14484	152	13	far	far	ADV
crl-14484	152	14	with	with	ADP
crl-14484	152	15	whatever	whatever	DET
crl-14484	152	16	training	training	NOUN
crl-14484	152	17	they	they	PRON
crl-14484	152	18	received	receive	VERB
crl-14484	152	19	probably	probably	ADV
crl-14484	152	20	justifies	justify	VERB
crl-14484	152	21	their	their	PRON
crl-14484	152	22	feeling	feeling	NOUN
crl-14484	152	23	that	that	SCONJ
crl-14484	152	24	they	they	PRON
crl-14484	152	25	have	have	AUX
crl-14484	152	26	been	be	AUX
crl-14484	152	27	prepared	prepare	VERB
crl-14484	152	28	adequately	adequately	ADV
crl-14484	152	29	.	.	PUNCT
crl-14484	153	1	another	another	DET
crl-14484	153	2	possible	possible	ADJ
crl-14484	153	3	explanation	explanation	NOUN
crl-14484	153	4	is	be	AUX
crl-14484	153	5	that	that	SCONJ
crl-14484	153	6	neither	neither	PRON
crl-14484	153	7	of	of	ADP
crl-14484	153	8	these	these	DET
crl-14484	153	9	groups	group	NOUN
crl-14484	153	10	may	may	AUX
crl-14484	153	11	be	be	AUX
crl-14484	153	12	fully	fully	ADV
crl-14484	153	13	aware	aware	ADJ
crl-14484	153	14	of	of	ADP
crl-14484	153	15	the	the	DET
crl-14484	153	16	competency	competency	NOUN
crl-14484	153	17	expected	expect	VERB
crl-14484	153	18	by	by	ADP
crl-14484	153	19	the	the	DET
crl-14484	153	20	subject	subject	NOUN
crl-14484	153	21	specialist	specialist	NOUN
crl-14484	153	22	for	for	ADP
crl-14484	153	23	their	their	PRON
crl-14484	153	24	disciplines	discipline	NOUN
crl-14484	153	25	(	(	PUNCT
crl-14484	153	26	see	see	VERB
crl-14484	153	27	figure	figure	NOUN
crl-14484	153	28	4	4	NUM
crl-14484	153	29	)	)	PUNCT
crl-14484	153	30	.	.	PUNCT
crl-14484	154	1	this	this	DET
crl-14484	154	2	perception	perception	NOUN
crl-14484	154	3	is	be	AUX
crl-14484	154	4	supported	support	VERB
crl-14484	154	5	by	by	ADP
crl-14484	154	6	the	the	DET
crl-14484	154	7	36	36	NUM
crl-14484	154	8	percent	percent	NOUN
crl-14484	154	9	correctness	correctness	NOUN
crl-14484	154	10	of	of	ADP
crl-14484	154	11	the	the	DET
crl-14484	154	12	answers	answer	NOUN
crl-14484	154	13	given	give	VERB
crl-14484	154	14	by	by	ADP
crl-14484	154	15	the	the	DET
crl-14484	154	16	student	student	NOUN
crl-14484	154	17	reference	reference	NOUN
crl-14484	154	18	assistants	assistant	NOUN
crl-14484	154	19	in	in	ADP
crl-14484	154	20	the	the	DET
crl-14484	154	21	unobtrusive	unobtrusive	ADJ
crl-14484	154	22	question	question	NOUN
crl-14484	154	23	test	test	NOUN
crl-14484	154	24	(	(	PUNCT
crl-14484	154	25	see	see	VERB
crl-14484	154	26	figure	figure	NOUN
crl-14484	154	27	2	2	NUM
crl-14484	154	28	)	)	PUNCT
crl-14484	154	29	.	.	PUNCT
crl-14484	155	1	a	a	DET
crl-14484	155	2	number	number	NOUN
crl-14484	155	3	of	of	ADP
crl-14484	155	4	student	student	NOUN
crl-14484	155	5	reference	reference	NOUN
crl-14484	155	6	assistants	assistant	NOUN
crl-14484	155	7	commented	comment	VERB
crl-14484	155	8	on	on	ADP
crl-14484	155	9	the	the	DET
crl-14484	155	10	need	need	NOUN
crl-14484	155	11	for	for	SCONJ
crl-14484	155	12	the	the	DET
crl-14484	155	13	professional	professional	ADJ
crl-14484	155	14	librarians	librarian	NOUN
crl-14484	155	15	to	to	PART
crl-14484	155	16	become	become	VERB
crl-14484	155	17	more	more	ADV
crl-14484	155	18	involved	involved	ADJ
crl-14484	155	19	in	in	ADP
crl-14484	155	20	the	the	DET
crl-14484	155	21	training	training	NOUN
crl-14484	155	22	programs	program	NOUN
crl-14484	155	23	so	so	ADV
crl-14484	155	24	the	the	DET
crl-14484	155	25	level	level	NOUN
crl-14484	155	26	of	of	ADP
crl-14484	155	27	effectiveness	effectiveness	NOUN
crl-14484	155	28	can	can	AUX
crl-14484	155	29	be	be	AUX
crl-14484	155	30	raised	raise	VERB
crl-14484	155	31	.	.	PUNCT
crl-14484	156	1	such	such	ADJ
crl-14484	156	2	involvement	involvement	NOUN
crl-14484	156	3	would	would	AUX
crl-14484	156	4	require	require	VERB
crl-14484	156	5	a	a	DET
crl-14484	156	6	greater	great	ADJ
crl-14484	156	7	time	time	NOUN
crl-14484	156	8	commitment	commitment	NOUN
crl-14484	156	9	by	by	ADP
crl-14484	156	10	the	the	DET
crl-14484	156	11	subject	subject	ADJ
crl-14484	156	12	specialists	specialist	NOUN
crl-14484	156	13	in	in	ADP
crl-14484	156	14	preparing	prepare	VERB
crl-14484	156	15	training	training	NOUN
crl-14484	156	16	materials	material	NOUN
crl-14484	156	17	and	and	CCONJ
crl-14484	156	18	interacting	interact	VERB
crl-14484	156	19	with	with	ADP
crl-14484	156	20	the	the	DET
crl-14484	156	21	student	student	NOUN
crl-14484	156	22	reference	reference	NOUN
crl-14484	156	23	assistants	assistant	NOUN
crl-14484	156	24	than	than	SCONJ
crl-14484	156	25	is	be	AUX
crl-14484	156	26	currently	currently	ADV
crl-14484	156	27	being	be	AUX
crl-14484	156	28	done	do	VERB
crl-14484	156	29	,	,	PUNCT
crl-14484	156	30	but	but	CCONJ
crl-14484	156	31	it	it	PRON
crl-14484	156	32	is	be	AUX
crl-14484	156	33	essential	essential	ADJ
crl-14484	156	34	if	if	SCONJ
crl-14484	156	35	student	student	NOUN
crl-14484	156	36	reference	reference	NOUN
crl-14484	156	37	assistants	assistant	NOUN
crl-14484	156	38	are	be	AUX
crl-14484	156	39	to	to	PART
crl-14484	156	40	provide	provide	VERB
crl-14484	156	41	effective	effective	ADJ
crl-14484	156	42	reference	reference	NOUN
crl-14484	156	43	service	service	NOUN
crl-14484	156	44	.	.	PUNCT
crl-14484	156	45	.	.	PUNCT
crl-14484	157	1	in	in	ADP
crl-14484	157	2	-	-	PUNCT
crl-14484	157	3	service	service	NOUN
crl-14484	157	4	training	training	NOUN
crl-14484	157	5	methods	method	NOUN
crl-14484	157	6	.	.	PUNCT
crl-14484	158	1	weekly	weekly	ADJ
crl-14484	158	2	training	training	NOUN
crl-14484	158	3	meetings	meeting	NOUN
crl-14484	158	4	were	be	AUX
crl-14484	158	5	the	the	DET
crl-14484	158	6	most	most	ADV
crl-14484	158	7	often	often	ADV
crl-14484	158	8	used	use	VERB
crl-14484	158	9	in	in	ADP
crl-14484	158	10	-	-	PUNCT
crl-14484	158	11	service	service	NOUN
crl-14484	158	12	training	training	NOUN
crl-14484	158	13	method	method	NOUN
crl-14484	158	14	(	(	PUNCT
crl-14484	158	15	mentioned	mention	VERB
crl-14484	158	16	by	by	ADP
crl-14484	158	17	all	all	DET
crl-14484	158	18	respondents	respondent	NOUN
crl-14484	158	19	)	)	PUNCT
crl-14484	158	20	and	and	CCONJ
crl-14484	158	21	received	receive	VERB
crl-14484	158	22	a	a	DET
crl-14484	158	23	relatively	relatively	ADV
crl-14484	158	24	high	high	ADJ
crl-14484	158	25	effectiveness	effectiveness	NOUN
crl-14484	158	26	ranking	ranking	NOUN
crl-14484	158	27	(	(	PUNCT
crl-14484	158	28	see	see	VERB
crl-14484	158	29	figure	figure	NOUN
crl-14484	158	30	9	9	NUM
crl-14484	158	31	)	)	PUNCT
crl-14484	158	32	.	.	PUNCT
crl-14484	159	1	all	all	DET
crl-14484	159	2	the	the	DET
crl-14484	159	3	other	other	ADJ
crl-14484	159	4	training	training	NOUN
crl-14484	159	5	methods	method	NOUN
crl-14484	159	6	(	(	PUNCT
crl-14484	159	7	except	except	SCONJ
crl-14484	159	8	for	for	ADP
crl-14484	159	9	memos	memo	NOUN
crl-14484	159	10	,	,	PUNCT
crl-14484	159	11	notices	notice	NOUN
crl-14484	159	12	,	,	PUNCT
crl-14484	159	13	and	and	CCONJ
crl-14484	159	14	one	one	NUM
crl-14484	159	15	-	-	PUNCT
crl-14484	159	16	onone	onone	NOUN
crl-14484	159	17	instruction	instruction	NOUN
crl-14484	159	18	)	)	PUNCT
crl-14484	159	19	are	be	AUX
crl-14484	159	20	probably	probably	ADV
crl-14484	159	21	used	use	VERB
crl-14484	159	22	sometime	sometime	ADV
crl-14484	159	23	during	during	ADP
crl-14484	159	24	the	the	DET
crl-14484	159	25	weekly	weekly	ADJ
crl-14484	159	26	meetings	meeting	NOUN
crl-14484	159	27	.	.	PUNCT
crl-14484	160	1	if	if	SCONJ
crl-14484	160	2	the	the	DET
crl-14484	160	3	group	group	NOUN
crl-14484	160	4	sessions	session	NOUN
crl-14484	160	5	involve	involve	VERB
crl-14484	160	6	the	the	DET
crl-14484	160	7	subject	subject	ADJ
crl-14484	160	8	specialists	specialist	NOUN
crl-14484	160	9	who	who	PRON
crl-14484	160	10	show	show	VERB
crl-14484	160	11	-	-	PUNCT
crl-14484	160	12	and	and	CCONJ
crl-14484	160	13	-	-	PUNCT
crl-14484	160	14	tell	tell	NOUN
crl-14484	160	15	,	,	PUNCT
crl-14484	160	16	review	review	VERB
crl-14484	160	17	search	search	NOUN
crl-14484	160	18	strategies	strategy	NOUN
crl-14484	160	19	,	,	PUNCT
crl-14484	160	20	and	and	CCONJ
crl-14484	160	21	provide	provide	VERB
crl-14484	160	22	follow	follow	NOUN
crl-14484	160	23	-	-	PUNCT
crl-14484	160	24	up	up	NOUN
crl-14484	160	25	with	with	ADP
crl-14484	160	26	exercises	exercise	NOUN
crl-14484	160	27	for	for	ADP
crl-14484	160	28	practical	practical	ADJ
crl-14484	160	29	application	application	NOUN
crl-14484	160	30	,	,	PUNCT
crl-14484	160	31	then	then	ADV
crl-14484	160	32	the	the	DET
crl-14484	160	33	staff	staff	NOUN
crl-14484	160	34	meeting	meeting	NOUN
crl-14484	160	35	could	could	AUX
crl-14484	160	36	be	be	AUX
crl-14484	160	37	the	the	DET
crl-14484	160	38	vehicle	vehicle	NOUN
crl-14484	160	39	for	for	ADP
crl-14484	160	40	implementing	implement	VERB
crl-14484	160	41	the	the	DET
crl-14484	160	42	methods	method	NOUN
crl-14484	160	43	deemed	deem	VERB
crl-14484	160	44	most	most	ADV
crl-14484	160	45	important	important	ADJ
crl-14484	160	46	.	.	PUNCT
crl-14484	161	1	the	the	DET
crl-14484	161	2	department	department	NOUN
crl-14484	161	3	assistants	assistant	NOUN
crl-14484	161	4	and	and	CCONJ
crl-14484	161	5	the	the	DET
crl-14484	161	6	student	student	NOUN
crl-14484	161	7	reference	reference	NOUN
crl-14484	161	8	assistants	assistant	NOUN
crl-14484	161	9	agreed	agree	VERB
crl-14484	161	10	that	that	SCONJ
crl-14484	161	11	the	the	DET
crl-14484	161	12	most	most	ADV
crl-14484	161	13	useful	useful	ADJ
crl-14484	161	14	method	method	NOUN
crl-14484	161	15	of	of	ADP
crl-14484	161	16	in	in	ADP
crl-14484	161	17	-	-	PUNCT
crl-14484	161	18	service	service	NOUN
crl-14484	161	19	training	training	NOUN
crl-14484	161	20	is	be	AUX
crl-14484	161	21	the	the	DET
crl-14484	161	22	one	one	NUM
crl-14484	161	23	-	-	PUNCT
crl-14484	161	24	on	on	ADP
crl-14484	161	25	-	-	PUNCT
crl-14484	161	26	one	one	NOUN
crl-14484	161	27	,	,	PUNCT
crl-14484	161	28	side	side	NOUN
crl-14484	161	29	-	-	PUNCT
crl-14484	161	30	by	by	ADP
crl-14484	161	31	-	-	PUNCT
crl-14484	161	32	side	side	NOUN
crl-14484	161	33	personal	personal	ADJ
crl-14484	161	34	instruction	instruction	NOUN
crl-14484	161	35	.	.	PUNCT
crl-14484	162	1	they	they	PRON
crl-14484	162	2	also	also	ADV
crl-14484	162	3	agreed	agree	VERB
crl-14484	162	4	on	on	ADP
crl-14484	162	5	the	the	DET
crl-14484	162	6	importance	importance	NOUN
crl-14484	162	7	of	of	ADP
crl-14484	162	8	the	the	DET
crl-14484	162	9	subject	subject	NOUN
crl-14484	162	10	specialists	specialist	NOUN
crl-14484	162	11	being	be	AUX
crl-14484	162	12	involved	involve	VERB
crl-14484	162	13	in	in	ADP
crl-14484	162	14	that	that	DET
crl-14484	162	15	method	method	NOUN
crl-14484	162	16	of	of	ADP
crl-14484	162	17	training	training	NOUN
crl-14484	162	18	and	and	CCONJ
crl-14484	162	19	giving	give	VERB
crl-14484	162	20	them	they	PRON
crl-14484	162	21	instruction	instruction	NOUN
crl-14484	162	22	in	in	ADP
crl-14484	162	23	research	research	NOUN
crl-14484	162	24	strategies	strategy	NOUN
crl-14484	162	25	.	.	PUNCT
crl-14484	163	1	one	one	NUM
crl-14484	163	2	representative	representative	ADJ
crl-14484	163	3	comment	comment	NOUN
crl-14484	163	4	from	from	ADP
crl-14484	163	5	a	a	DET
crl-14484	163	6	student	student	NOUN
crl-14484	163	7	reference	reference	NOUN
crl-14484	163	8	assistant	assistant	NOUN
crl-14484	163	9	showed	show	VERB
crl-14484	163	10	how	how	SCONJ
crl-14484	163	11	strongly	strongly	ADV
crl-14484	163	12	they	they	PRON
crl-14484	163	13	felt	feel	VERB
crl-14484	163	14	about	about	ADP
crl-14484	163	15	such	such	DET
crl-14484	163	16	a	a	DET
crl-14484	163	17	training	training	NOUN
crl-14484	163	18	regimen	regimen	NOUN
crl-14484	163	19	:	:	PUNCT
crl-14484	163	20	subject	subject	ADJ
crl-14484	163	21	librarians	librarian	NOUN
crl-14484	163	22	should	should	AUX
crl-14484	163	23	try	try	VERB
crl-14484	163	24	to	to	PART
crl-14484	163	25	have	have	VERB
crl-14484	163	26	more	more	ADJ
crl-14484	163	27	dialogue	dialogue	NOUN
crl-14484	163	28	with	with	ADP
crl-14484	163	29	student	student	NOUN
crl-14484	163	30	workers	worker	NOUN
crl-14484	163	31	-	-	PUNCT
crl-14484	163	32	this	this	PRON
crl-14484	163	33	would	would	AUX
crl-14484	163	34	create	create	VERB
crl-14484	163	35	a	a	DET
crl-14484	163	36	better	well	ADJ
crl-14484	163	37	working	working	NOUN
crl-14484	163	38	relationship	relationship	NOUN
crl-14484	163	39	,	,	PUNCT
crl-14484	163	40	and	and	CCONJ
crl-14484	163	41	both	both	PRON
crl-14484	163	42	would	would	AUX
crl-14484	163	43	learn	learn	VERB
crl-14484	163	44	more	more	ADJ
crl-14484	163	45	about	about	ADP
crl-14484	163	46	the	the	DET
crl-14484	163	47	other	other	ADJ
crl-14484	163	48	's	's	PART
crl-14484	163	49	work	work	NOUN
crl-14484	163	50	.	.	PUNCT
crl-14484	164	1	student	student	NOUN
crl-14484	164	2	reference	reference	NOUN
crl-14484	164	3	assistants	assistant	NOUN
crl-14484	164	4	also	also	ADV
crl-14484	164	5	recommended	recommend	VERB
crl-14484	164	6	the	the	DET
crl-14484	164	7	use	use	NOUN
crl-14484	164	8	of	of	ADP
crl-14484	164	9	exercises	exercise	NOUN
crl-14484	164	10	or	or	CCONJ
crl-14484	164	11	problems	problem	NOUN
crl-14484	164	12	that	that	PRON
crl-14484	164	13	give	give	VERB
crl-14484	164	14	them	they	PRON
crl-14484	164	15	hands	hand	NOUN
crl-14484	164	16	-	-	PUNCT
crl-14484	164	17	on	on	ADP
crl-14484	164	18	experience	experience	NOUN
crl-14484	164	19	:	:	PUNCT
crl-14484	164	20	evaluation	evaluation	NOUN
crl-14484	164	21	of	of	ADP
crl-14484	164	22	reference	reference	NOUN
crl-14484	164	23	desk	desk	NOUN
crl-14484	164	24	service	service	NOUN
crl-14484	164	25	479	479	NUM
crl-14484	164	26	times	time	NOUN
crl-14484	164	27	dept	dept	PROPN
crl-14484	164	28	.	.	PROPN
crl-14484	164	29	student	student	PROPN
crl-14484	164	30	aver	aver	PROPN
crl-14484	164	31	.	.	PUNCT
crl-14484	165	1	training	training	NOUN
crl-14484	165	2	methods	method	NOUN
crl-14484	165	3	used	use	VERB
crl-14484	165	4	asst	asst	NOUN
crl-14484	165	5	.	.	PUNCT
crl-14484	166	1	assist	assist	VERB
crl-14484	166	2	.	.	PUNCT
crl-14484	167	1	one	one	NUM
crl-14484	167	2	-	-	PUNCT
crl-14484	167	3	on	on	ADP
crl-14484	167	4	-	-	PUNCT
crl-14484	167	5	one	one	NUM
crl-14484	167	6	personal	personal	ADJ
crl-14484	167	7	instruction	instruction	NOUN
crl-14484	167	8	27••	27••	NUM
crl-14484	167	9	5.0•	5.0•	NUM
crl-14484	167	10	4.5	4.5	NUM
crl-14484	167	11	4.75	4.75	NUM
crl-14484	167	12	weekly	weekly	ADJ
crl-14484	167	13	reference	reference	NOUN
crl-14484	167	14	staff	staff	NOUN
crl-14484	167	15	meeting	meet	VERB
crl-14484	167	16	33	33	NUM
crl-14484	167	17	3.6	3.6	NUM
crl-14484	167	18	4.1	4.1	NUM
crl-14484	167	19	3.90	3.90	NUM
crl-14484	167	20	instruction	instruction	NOUN
crl-14484	167	21	in	in	ADP
crl-14484	167	22	research	research	NOUN
crl-14484	167	23	strategies	strategy	NOUN
crl-14484	167	24	27	27	NUM
crl-14484	167	25	3.8	3.8	NUM
crl-14484	167	26	4.0	4.0	NUM
crl-14484	167	27	3.90	3.90	NUM
crl-14484	167	28	instruction	instruction	NOUN
crl-14484	167	29	from	from	ADP
crl-14484	167	30	subject	subject	ADJ
crl-14484	167	31	specialists	specialist	NOUN
crl-14484	167	32	31	31	NUM
crl-14484	167	33	3.8	3.8	NUM
crl-14484	167	34	3.8	3.8	NUM
crl-14484	167	35	3.80	3.80	NUM
crl-14484	167	36	worksheet	worksheet	NOUN
crl-14484	167	37	exercises	exercise	NOUN
crl-14484	167	38	or	or	CCONJ
crl-14484	167	39	problems	problem	NOUN
crl-14484	167	40	25	25	NUM
crl-14484	167	41	4.0	4.0	NUM
crl-14484	167	42	3.6	3.6	NUM
crl-14484	167	43	3.80	3.80	NUM
crl-14484	167	44	show	show	NOUN
crl-14484	167	45	-	-	PUNCT
crl-14484	167	46	and	and	CCONJ
crl-14484	167	47	-	-	PUNCT
crl-14484	167	48	tell	tell	NOUN
crl-14484	167	49	of	of	ADP
crl-14484	167	50	reference	reference	NOUN
crl-14484	167	51	sources	source	NOUN
crl-14484	167	52	28	28	NUM
crl-14484	167	53	3.8	3.8	NUM
crl-14484	167	54	3.7	3.7	NUM
crl-14484	167	55	3.75	3.75	NUM
crl-14484	167	56	subject	subject	NOUN
crl-14484	167	57	bibliography	bibliography	NOUN
crl-14484	167	58	handouts	handout	NOUN
crl-14484	167	59	26	26	NUM
crl-14484	167	60	3.8	3.8	NUM
crl-14484	167	61	3.5	3.5	NUM
crl-14484	167	62	3.65	3.65	NUM
crl-14484	167	63	posted	post	VERB
crl-14484	167	64	memos	memo	NOUN
crl-14484	167	65	or	or	CCONJ
crl-14484	167	66	notices	notice	VERB
crl-14484	167	67	27	27	NUM
crl-14484	167	68	3.5	3.5	NUM
crl-14484	167	69	3.3	3.3	NUM
crl-14484	167	70	3.40	3.40	NUM
crl-14484	167	71	orientation	orientation	NOUN
crl-14484	167	72	visits	visit	NOUN
crl-14484	167	73	to	to	ADP
crl-14484	167	74	other	other	ADJ
crl-14484	167	75	levels	level	NOUN
crl-14484	167	76	21	21	NUM
crl-14484	167	77	3.3	3.3	NUM
crl-14484	167	78	3.5	3.5	NUM
crl-14484	167	79	3.40	3.40	NUM
crl-14484	167	80	guest	guest	NOUN
crl-14484	167	81	speakers	speaker	NOUN
crl-14484	167	82	from	from	ADP
crl-14484	167	83	other	other	ADJ
crl-14484	167	84	areas	area	NOUN
crl-14484	167	85	18	18	NUM
crl-14484	167	86	~	~	PUNCT
crl-14484	167	87	u	u	NOUN
crl-14484	167	88	3.35	3.35	NUM
crl-14484	167	89	composite	composite	ADJ
crl-14484	167	90	ratings	rating	NOUN
crl-14484	167	91	:	:	PUNCT
crl-14484	167	92	3.8	3.8	NUM
crl-14484	167	93	3.7	3.7	NUM
crl-14484	167	94	3	3	NUM
crl-14484	167	95	.	.	X
crl-14484	167	96	74	74	NUM
crl-14484	167	97	••33	••33	NUM
crl-14484	167	98	total	total	ADJ
crl-14484	167	99	respondents	respondent	NOUN
crl-14484	167	100	•1	•1	ADJ
crl-14484	167	101	=	=	NOUN
crl-14484	167	102	not	not	PART
crl-14484	167	103	useful	useful	ADJ
crl-14484	167	104	;	;	PUNCT
crl-14484	167	105	5	5	NUM
crl-14484	167	106	=	=	SYM
crl-14484	167	107	very	very	ADV
crl-14484	167	108	useful	useful	ADJ
crl-14484	167	109	figure	figure	NOUN
crl-14484	167	110	9	9	NUM
crl-14484	167	111	in	in	ADP
crl-14484	167	112	-	-	PUNCT
crl-14484	167	113	service	service	NOUN
crl-14484	167	114	training	training	NOUN
crl-14484	167	115	methods	method	NOUN
crl-14484	167	116	used	use	VERB
crl-14484	167	117	and	and	CCONJ
crl-14484	167	118	their	their	PRON
crl-14484	167	119	usefulness	usefulness	NOUN
crl-14484	167	120	provide	provide	VERB
crl-14484	167	121	a	a	DET
crl-14484	167	122	written	write	VERB
crl-14484	167	123	training	training	NOUN
crl-14484	167	124	manual	manual	NOUN
crl-14484	167	125	with	with	ADP
crl-14484	167	126	library	library	ADJ
crl-14484	167	127	policies	policy	NOUN
crl-14484	167	128	,	,	PUNCT
crl-14484	167	129	as	as	ADV
crl-14484	167	130	well	well	ADV
crl-14484	167	131	as	as	ADP
crl-14484	167	132	specific	specific	ADJ
crl-14484	167	133	sources	source	NOUN
crl-14484	167	134	and	and	CCONJ
crl-14484	167	135	strategies	strategy	NOUN
crl-14484	167	136	for	for	ADP
crl-14484	167	137	our	our	PRON
crl-14484	167	138	subject	subject	NOUN
crl-14484	167	139	areas	area	NOUN
crl-14484	167	140	.	.	PUNCT
crl-14484	168	1	the	the	DET
crl-14484	168	2	manual	manual	NOUN
crl-14484	168	3	should	should	AUX
crl-14484	168	4	include	include	VERB
crl-14484	168	5	exercises	exercise	NOUN
crl-14484	168	6	that	that	PRON
crl-14484	168	7	give	give	VERB
crl-14484	168	8	hands	hand	NOUN
crl-14484	168	9	-	-	PUNCT
crl-14484	168	10	on	on	ADP
crl-14484	168	11	experience	experience	NOUN
crl-14484	168	12	.	.	PUNCT
crl-14484	169	1	the	the	DET
crl-14484	169	2	show	show	NOUN
crl-14484	169	3	-	-	PUNCT
crl-14484	169	4	and	and	CCONJ
crl-14484	169	5	-	-	PUNCT
crl-14484	169	6	tell	tell	NOUN
crl-14484	169	7	approach	approach	NOUN
crl-14484	169	8	was	be	AUX
crl-14484	169	9	considered	consider	VERB
crl-14484	169	10	fairly	fairly	ADV
crl-14484	169	11	effective	effective	ADJ
crl-14484	169	12	,	,	PUNCT
crl-14484	169	13	but	but	CCONJ
crl-14484	169	14	it	it	PRON
crl-14484	169	15	would	would	AUX
crl-14484	169	16	be	be	AUX
crl-14484	169	17	more	more	ADV
crl-14484	169	18	so	so	ADV
crl-14484	169	19	if	if	SCONJ
crl-14484	169	20	used	use	VERB
crl-14484	169	21	in	in	ADP
crl-14484	169	22	conjunction	conjunction	NOUN
crl-14484	169	23	with	with	ADP
crl-14484	169	24	practical	practical	ADJ
crl-14484	169	25	exercises	exercise	NOUN
crl-14484	169	26	,	,	PUNCT
crl-14484	169	27	more	more	ADJ
crl-14484	169	28	graphics	graphic	NOUN
crl-14484	169	29	,	,	PUNCT
crl-14484	169	30	and	and	CCONJ
crl-14484	169	31	better	well	ADJ
crl-14484	169	32	written	write	VERB
crl-14484	169	33	explanations	explanation	NOUN
crl-14484	169	34	of	of	ADP
crl-14484	169	35	the	the	DET
crl-14484	169	36	search	search	NOUN
crl-14484	169	37	strategies	strategy	NOUN
crl-14484	169	38	that	that	PRON
crl-14484	169	39	relate	relate	VERB
crl-14484	169	40	to	to	ADP
crl-14484	169	41	the	the	DET
crl-14484	169	42	title	title	NOUN
crl-14484	169	43	and	and	CCONJ
crl-14484	169	44	concepts	concept	NOUN
crl-14484	169	45	presented	present	VERB
crl-14484	169	46	.	.	PUNCT
crl-14484	170	1	methods	method	NOUN
crl-14484	170	2	involving	involve	VERB
crl-14484	170	3	less	less	ADJ
crl-14484	170	4	personal	personal	ADJ
crl-14484	170	5	interaction	interaction	NOUN
crl-14484	170	6	-	-	PUNCT
crl-14484	170	7	posted	post	VERB
crl-14484	170	8	memos	memo	NOUN
crl-14484	170	9	,	,	PUNCT
crl-14484	170	10	notices	notice	NOUN
crl-14484	170	11	,	,	PUNCT
crl-14484	170	12	and	and	CCONJ
crl-14484	170	13	handouts	handout	NOUN
crl-14484	170	14	-	-	PUNCT
crl-14484	170	15	were	be	AUX
crl-14484	170	16	not	not	PART
crl-14484	170	17	considered	consider	VERB
crl-14484	170	18	as	as	ADP
crl-14484	170	19	effective	effective	ADJ
crl-14484	170	20	.	.	PUNCT
crl-14484	171	1	the	the	DET
crl-14484	171	2	two	two	NUM
crl-14484	171	3	groups	group	NOUN
crl-14484	171	4	also	also	ADV
crl-14484	171	5	agreed	agree	VERB
crl-14484	171	6	that	that	SCONJ
crl-14484	171	7	information	information	NOUN
crl-14484	171	8	about	about	ADP
crl-14484	171	9	other	other	ADJ
crl-14484	171	10	levels	level	NOUN
crl-14484	171	11	of	of	ADP
crl-14484	171	12	the	the	DET
crl-14484	171	13	library	library	NOUN
crl-14484	171	14	is	be	AUX
crl-14484	171	15	not	not	PART
crl-14484	171	16	a	a	DET
crl-14484	171	17	high	high	ADJ
crl-14484	171	18	priority	priority	NOUN
crl-14484	171	19	.	.	PUNCT
crl-14484	172	1	however	however	ADV
crl-14484	172	2	,	,	PUNCT
crl-14484	172	3	the	the	DET
crl-14484	172	4	lack	lack	NOUN
crl-14484	172	5	of	of	ADP
crl-14484	172	6	adequate	adequate	ADJ
crl-14484	172	7	referrals	referral	NOUN
crl-14484	172	8	noted	note	VERB
crl-14484	172	9	in	in	ADP
crl-14484	172	10	the	the	DET
crl-14484	172	11	unobtrusive	unobtrusive	ADJ
crl-14484	172	12	question	question	NOUN
crl-14484	172	13	test	test	NOUN
crl-14484	172	14	suggests	suggest	VERB
crl-14484	172	15	that	that	SCONJ
crl-14484	172	16	student	student	NOUN
crl-14484	172	17	reference	reference	NOUN
crl-14484	172	18	assistants	assistant	NOUN
crl-14484	172	19	may	may	AUX
crl-14484	172	20	not	not	PART
crl-14484	172	21	be	be	AUX
crl-14484	172	22	fully	fully	ADV
crl-14484	172	23	aware	aware	ADJ
crl-14484	172	24	of	of	ADP
crl-14484	172	25	the	the	DET
crl-14484	172	26	importance	importance	NOUN
crl-14484	172	27	of	of	ADP
crl-14484	172	28	being	be	AUX
crl-14484	172	29	informed	inform	VERB
crl-14484	172	30	about	about	ADP
crl-14484	172	31	the	the	DET
crl-14484	172	32	resources	resource	NOUN
crl-14484	172	33	and	and	CCONJ
crl-14484	172	34	services	service	NOUN
crl-14484	172	35	available	available	ADJ
crl-14484	172	36	on	on	ADP
crl-14484	172	37	other	other	ADJ
crl-14484	172	38	floors	floor	NOUN
crl-14484	172	39	.	.	PUNCT
crl-14484	173	1	the	the	DET
crl-14484	173	2	data	datum	NOUN
crl-14484	173	3	and	and	CCONJ
crl-14484	173	4	comments	comment	NOUN
crl-14484	173	5	on	on	ADP
crl-14484	173	6	training	training	NOUN
crl-14484	173	7	presented	present	VERB
crl-14484	173	8	above	above	ADP
crl-14484	173	9	indicate	indicate	VERB
crl-14484	173	10	that	that	SCONJ
crl-14484	173	11	the	the	DET
crl-14484	173	12	most	most	ADV
crl-14484	173	13	effective	effective	ADJ
crl-14484	173	14	methods	method	NOUN
crl-14484	173	15	seem	seem	VERB
crl-14484	173	16	to	to	PART
crl-14484	173	17	be	be	AUX
crl-14484	173	18	those	those	PRON
crl-14484	173	19	that	that	PRON
crl-14484	173	20	make	make	VERB
crl-14484	173	21	it	it	PRON
crl-14484	173	22	possible	possible	ADJ
crl-14484	173	23	for	for	SCONJ
crl-14484	173	24	the	the	DET
crl-14484	173	25	new	new	ADJ
crl-14484	173	26	employee	employee	NOUN
crl-14484	173	27	to	to	PART
crl-14484	173	28	interact	interact	VERB
crl-14484	173	29	one	one	NUM
crl-14484	173	30	-	-	PUNCT
crl-14484	173	31	on	on	ADP
crl-14484	173	32	-	-	PUNCT
crl-14484	173	33	one	one	NUM
crl-14484	173	34	with	with	ADP
crl-14484	173	35	experienced	experienced	ADJ
crl-14484	173	36	personnel	personnel	NOUN
crl-14484	173	37	and	and	CCONJ
crl-14484	173	38	have	have	VERB
crl-14484	173	39	follow	follow	VERB
crl-14484	173	40	-	-	PUNCT
crl-14484	173	41	up	up	ADP
crl-14484	173	42	problems	problem	NOUN
crl-14484	173	43	or	or	CCONJ
crl-14484	173	44	exercises	exercise	NOUN
crl-14484	173	45	to	to	PART
crl-14484	173	46	get	get	VERB
crl-14484	173	47	them	they	PRON
crl-14484	173	48	involved	involved	ADJ
crl-14484	173	49	with	with	ADP
crl-14484	173	50	the	the	DET
crl-14484	173	51	sources	source	NOUN
crl-14484	173	52	and	and	CCONJ
crl-14484	173	53	strategies	strategy	NOUN
crl-14484	173	54	.	.	PUNCT
crl-14484	174	1	however	however	ADV
crl-14484	174	2	,	,	PUNCT
crl-14484	174	3	there	there	PRON
crl-14484	174	4	is	be	VERB
crl-14484	174	5	no	no	DET
crl-14484	174	6	substitute	substitute	NOUN
crl-14484	174	7	for	for	ADP
crl-14484	174	8	on	on	ADP
crl-14484	174	9	-	-	PUNCT
crl-14484	174	10	the	the	DET
crl-14484	174	11	-	-	PUNCT
crl-14484	174	12	desk	desk	NOUN
crl-14484	174	13	experience	experience	NOUN
crl-14484	174	14	.	.	PUNCT
crl-14484	175	1	as	as	SCONJ
crl-14484	175	2	one	one	NUM
crl-14484	175	3	student	student	NOUN
crl-14484	175	4	reference	reference	NOUN
crl-14484	175	5	assistant	assistant	NOUN
crl-14484	175	6	remarked	remark	VERB
crl-14484	175	7	:	:	PUNCT
crl-14484	175	8	''	''	PUNCT
crl-14484	175	9	experience	experience	NOUN
crl-14484	175	10	and	and	CCONJ
crl-14484	175	11	time	time	NOUN
crl-14484	175	12	are	be	AUX
crl-14484	175	13	the	the	DET
crl-14484	175	14	two	two	NUM
crl-14484	175	15	best	good	ADJ
crl-14484	175	16	ways	way	NOUN
crl-14484	175	17	of	of	ADP
crl-14484	175	18	learning	learn	VERB
crl-14484	175	19	the	the	DET
crl-14484	175	20	reference	reference	NOUN
crl-14484	175	21	desk	desk	NOUN
crl-14484	175	22	,	,	PUNCT
crl-14484	175	23	provided	provide	VERB
crl-14484	175	24	that	that	SCONJ
crl-14484	175	25	one	one	NOUN
crl-14484	175	26	is	be	AUX
crl-14484	175	27	trying	try	VERB
crl-14484	175	28	to	to	PART
crl-14484	175	29	improve	improve	VERB
crl-14484	175	30	all	all	DET
crl-14484	175	31	the	the	DET
crl-14484	175	32	time	time	NOUN
crl-14484	175	33	.	.	PUNCT
crl-14484	175	34	"	"	PUNCT
crl-14484	176	1	many	many	ADJ
crl-14484	176	2	of	of	ADP
crl-14484	176	3	the	the	DET
crl-14484	176	4	statements	statement	NOUN
crl-14484	176	5	made	make	VERB
crl-14484	176	6	by	by	ADP
crl-14484	176	7	the	the	DET
crl-14484	176	8	student	student	NOUN
crl-14484	176	9	reference	reference	NOUN
crl-14484	176	10	assistants	assistant	NOUN
crl-14484	176	11	indicated	indicate	VERB
crl-14484	176	12	a	a	DET
crl-14484	176	13	strong	strong	ADJ
crl-14484	176	14	desire	desire	NOUN
crl-14484	176	15	to	to	PART
crl-14484	176	16	have	have	AUX
crl-14484	176	17	their	their	PRON
crl-14484	176	18	desk	desk	NOUN
crl-14484	176	19	experience	experience	NOUN
crl-14484	176	20	include	include	VERB
crl-14484	176	21	more	more	ADJ
crl-14484	176	22	involvement	involvement	NOUN
crl-14484	176	23	with	with	ADP
crl-14484	176	24	the	the	DET
crl-14484	176	25	subject	subject	NOUN
crl-14484	176	26	specialists	specialist	NOUN
crl-14484	176	27	so	so	SCONJ
crl-14484	176	28	their	their	PRON
crl-14484	176	29	training	training	NOUN
crl-14484	176	30	could	could	AUX
crl-14484	176	31	be	be	AUX
crl-14484	176	32	enhanced	enhance	VERB
crl-14484	176	33	.	.	PUNCT
crl-14484	177	1	they	they	PRON
crl-14484	177	2	suggested	suggest	VERB
crl-14484	177	3	an	an	DET
crl-14484	177	4	apprenticeship	apprenticeship	NOUN
crl-14484	177	5	environment	environment	NOUN
crl-14484	177	6	where	where	SCONJ
crl-14484	177	7	they	they	PRON
crl-14484	177	8	could	could	AUX
crl-14484	177	9	benefit	benefit	VERB
crl-14484	177	10	from	from	ADP
crl-14484	177	11	the	the	DET
crl-14484	177	12	experience	experience	NOUN
crl-14484	177	13	and	and	CCONJ
crl-14484	177	14	the	the	DET
crl-14484	177	15	expertise	expertise	NOUN
crl-14484	177	16	of	of	ADP
crl-14484	177	17	the	the	DET
crl-14484	177	18	professionals	professional	NOUN
crl-14484	177	19	.	.	PUNCT
crl-14484	178	1	"	"	PUNCT
crl-14484	178	2	the	the	DET
crl-14484	178	3	decision	decision	NOUN
crl-14484	178	4	to	to	PART
crl-14484	178	5	remove	remove	VERB
crl-14484	178	6	professionallibrarians	professionallibrarian	NOUN
crl-14484	178	7	from	from	ADP
crl-14484	178	8	assigned	assign	VERB
crl-14484	178	9	hours	hour	NOUN
crl-14484	178	10	at	at	ADP
crl-14484	178	11	the	the	DET
crl-14484	178	12	reference	reference	NOUN
crl-14484	178	13	desks	desk	NOUN
crl-14484	178	14	and	and	CCONJ
crl-14484	178	15	to	to	PART
crl-14484	178	16	replace	replace	VERB
crl-14484	178	17	them	they	PRON
crl-14484	178	18	with	with	ADP
crl-14484	178	19	student	student	NOUN
crl-14484	178	20	reference	reference	NOUN
crl-14484	178	21	assistants	assistant	NOUN
crl-14484	178	22	was	be	AUX
crl-14484	178	23	very	very	ADV
crl-14484	178	24	controversial	controversial	ADJ
crl-14484	178	25	.	.	PUNCT
crl-14484	178	26	"	"	PUNCT
crl-14484	179	1	most	most	ADJ
crl-14484	179	2	departments	department	NOUN
crl-14484	179	3	in	in	ADP
crl-14484	179	4	the	the	DET
crl-14484	179	5	library	library	NOUN
crl-14484	179	6	have	have	VERB
crl-14484	179	7	a	a	DET
crl-14484	179	8	large	large	ADJ
crl-14484	179	9	number	number	NOUN
crl-14484	179	10	of	of	ADP
crl-14484	179	11	disciplines	discipline	NOUN
crl-14484	179	12	for	for	ADP
crl-14484	179	13	a	a	DET
crl-14484	179	14	shortterm	shortterm	PROPN
crl-14484	179	15	student	student	NOUN
crl-14484	179	16	employee	employee	NOUN
crl-14484	179	17	to	to	PART
crl-14484	179	18	master	master	VERB
crl-14484	179	19	.	.	PUNCT
crl-14484	180	1	unfortunately	unfortunately	ADV
crl-14484	180	2	,	,	PUNCT
crl-14484	180	3	student	student	NOUN
crl-14484	180	4	reference	reference	NOUN
crl-14484	180	5	assistants	assistant	NOUN
crl-14484	180	6	may	may	AUX
crl-14484	180	7	graduate	graduate	VERB
crl-14484	180	8	by	by	ADP
crl-14484	180	9	the	the	DET
crl-14484	180	10	time	time	NOUN
crl-14484	180	11	they	they	PRON
crl-14484	180	12	achieve	achieve	VERB
crl-14484	180	13	the	the	DET
crl-14484	180	14	level	level	NOUN
crl-14484	180	15	480	480	NUM
crl-14484	180	16	college	college	NOUN
crl-14484	180	17	&	&	CCONJ
crl-14484	180	18	research	research	PROPN
crl-14484	180	19	libraries	library	NOUN
crl-14484	180	20	july	july	PROPN
crl-14484	180	21	1989	1989	NUM
crl-14484	180	22	perceived	perceive	VERB
crl-14484	180	23	value	value	NOUN
crl-14484	181	1	yes	yes	INTJ
crl-14484	182	1	no	no	INTJ
crl-14484	182	2	%	%	INTJ
crl-14484	183	1	yes	yes	INTJ
crl-14484	183	2	y.	y.	NOUN
crl-14484	184	1	no	no	DET
crl-14484	184	2	monitor	monitor	NOUN
crl-14484	184	3	patron	patron	NOUN
crl-14484	184	4	demands	demand	VERB
crl-14484	184	5	15	15	NUM
crl-14484	184	6	3	3	NUM
crl-14484	184	7	83	83	NUM
crl-14484	184	8	%	%	NOUN
crl-14484	184	9	17	17	NUM
crl-14484	184	10	%	%	NOUN
crl-14484	184	11	keep	keep	NOUN
crl-14484	184	12	abreast	abreast	ADV
crl-14484	184	13	of	of	ADP
crl-14484	184	14	new	new	ADJ
crl-14484	184	15	reference	reference	NOUN
crl-14484	184	16	tools	tool	NOUN
crl-14484	184	17	13	13	NUM
crl-14484	184	18	5	5	NUM
crl-14484	184	19	72	72	NUM
crl-14484	184	20	%	%	NOUN
crl-14484	184	21	28	28	NUM
crl-14484	184	22	%	%	NOUN
crl-14484	184	23	train	train	NOUN
crl-14484	184	24	/	/	SYM
crl-14484	184	25	monitor	monitor	NOUN
crl-14484	184	26	reference	reference	NOUN
crl-14484	184	27	assistants	assistant	NOUN
crl-14484	184	28	16	16	NUM
crl-14484	184	29	2	2	NUM
crl-14484	184	30	89	89	NUM
crl-14484	184	31	%	%	NOUN
crl-14484	184	32	11	11	NUM
crl-14484	185	1	yo	yo	NOUN
crl-14484	185	2	strengthen	strengthen	VERB
crl-14484	185	3	esprit	esprit	X
crl-14484	185	4	de	de	X
crl-14484	185	5	corps	corps	X
crl-14484	185	6	12	12	NUM
crl-14484	185	7	6	6	NUM
crl-14484	185	8	67	67	NUM
crl-14484	185	9	%	%	NOUN
crl-14484	185	10	33	33	NUM
crl-14484	185	11	%	%	NOUN
crl-14484	185	12	strengthen	strengthen	VERB
crl-14484	185	13	ties	tie	NOUN
crl-14484	185	14	to	to	ADP
crl-14484	185	15	academic	academic	ADJ
crl-14484	185	16	department	department	NOUN
crl-14484	185	17	8	8	NUM
crl-14484	185	18	8	8	NUM
crl-14484	185	19	50	50	NUM
crl-14484	185	20	%	%	NOUN
crl-14484	185	21	50	50	NUM
crl-14484	185	22	%	%	NOUN
crl-14484	185	23	receive	receive	VERB
crl-14484	185	24	more	more	ADJ
crl-14484	185	25	referrals	referral	NOUN
crl-14484	185	26	from	from	ADP
crl-14484	185	27	desk	desk	NOUN
crl-14484	185	28	12	12	NUM
crl-14484	185	29	6	6	NUM
crl-14484	185	30	67	67	NUM
crl-14484	185	31	%	%	NOUN
crl-14484	185	32	33	33	NUM
crl-14484	185	33	%	%	NOUN
crl-14484	185	34	improve	improve	VERB
crl-14484	185	35	overall	overall	ADJ
crl-14484	185	36	reference	reference	NOUN
crl-14484	185	37	service	service	NOUN
crl-14484	185	38	13	13	NUM
crl-14484	185	39	5	5	NUM
crl-14484	185	40	72	72	NUM
crl-14484	185	41	%	%	NOUN
crl-14484	185	42	28	28	NUM
crl-14484	185	43	%	%	NOUN
crl-14484	185	44	figure	figure	NOUN
crl-14484	185	45	10	10	NUM
crl-14484	185	46	rating	rating	NOUN
crl-14484	185	47	of	of	ADP
crl-14484	185	48	values	value	NOUN
crl-14484	185	49	of	of	ADP
crl-14484	185	50	professional	professional	ADJ
crl-14484	185	51	librarians	librarian	NOUN
crl-14484	185	52	working	work	VERB
crl-14484	185	53	assigned	assign	VERB
crl-14484	185	54	reference	reference	NOUN
crl-14484	185	55	desk	desk	NOUN
crl-14484	185	56	hours	hour	NOUN
crl-14484	185	57	of	of	ADP
crl-14484	185	58	competency	competency	NOUN
crl-14484	185	59	that	that	PRON
crl-14484	185	60	would	would	AUX
crl-14484	185	61	permit	permit	VERB
crl-14484	185	62	them	they	PRON
crl-14484	185	63	to	to	PART
crl-14484	185	64	provide	provide	VERB
crl-14484	185	65	excellent	excellent	ADJ
crl-14484	185	66	service	service	NOUN
crl-14484	185	67	.	.	PUNCT
crl-14484	186	1	they	they	PRON
crl-14484	186	2	sometimes	sometimes	ADV
crl-14484	186	3	become	become	VERB
crl-14484	186	4	frustrated	frustrated	ADJ
crl-14484	186	5	by	by	ADP
crl-14484	186	6	the	the	DET
crl-14484	186	7	lack	lack	NOUN
crl-14484	186	8	of	of	ADP
crl-14484	186	9	adequate	adequate	ADJ
crl-14484	186	10	training	training	NOUN
crl-14484	186	11	and	and	CCONJ
crl-14484	186	12	professional	professional	ADJ
crl-14484	186	13	support	support	NOUN
crl-14484	186	14	they	they	PRON
crl-14484	186	15	feel	feel	VERB
crl-14484	186	16	is	be	AUX
crl-14484	186	17	necessary	necessary	ADJ
crl-14484	186	18	for	for	SCONJ
crl-14484	186	19	them	they	PRON
crl-14484	186	20	to	to	PART
crl-14484	186	21	be	be	AUX
crl-14484	186	22	satisfied	satisfied	ADJ
crl-14484	186	23	with	with	ADP
crl-14484	186	24	the	the	DET
crl-14484	186	25	service	service	NOUN
crl-14484	186	26	they	they	PRON
crl-14484	186	27	provide	provide	VERB
crl-14484	186	28	.	.	PUNCT
crl-14484	187	1	professional	professional	ADJ
crl-14484	187	2	librarian	librarian	ADJ
crl-14484	187	3	reference	reference	NOUN
crl-14484	187	4	desk	desk	NOUN
crl-14484	187	5	service	service	NOUN
crl-14484	187	6	role	role	NOUN
crl-14484	187	7	the	the	DET
crl-14484	187	8	decision	decision	NOUN
crl-14484	187	9	to	to	PART
crl-14484	187	10	remove	remove	VERB
crl-14484	187	11	professional	professional	ADJ
crl-14484	187	12	librarians	librarian	NOUN
crl-14484	187	13	from	from	ADP
crl-14484	187	14	assigned	assign	VERB
crl-14484	187	15	hours	hour	NOUN
crl-14484	187	16	at	at	ADP
crl-14484	187	17	the	the	DET
crl-14484	187	18	reference	reference	NOUN
crl-14484	187	19	desks	desk	NOUN
crl-14484	187	20	and	and	CCONJ
crl-14484	187	21	to	to	PART
crl-14484	187	22	replace	replace	VERB
crl-14484	187	23	them	they	PRON
crl-14484	187	24	with	with	ADP
crl-14484	187	25	student	student	NOUN
crl-14484	187	26	reference	reference	NOUN
crl-14484	187	27	assistants	assistant	NOUN
crl-14484	187	28	was	be	AUX
crl-14484	187	29	very	very	ADV
crl-14484	187	30	contro	contro	ADJ
crl-14484	187	31	.	.	PUNCT
crl-14484	188	1	versial	versial	ADJ
crl-14484	188	2	.	.	PUNCT
crl-14484	189	1	the	the	DET
crl-14484	189	2	study	study	NOUN
crl-14484	189	3	surveyed	survey	VERB
crl-14484	189	4	all	all	DET
crl-14484	189	5	nineteen	nineteen	NUM
crl-14484	189	6	librarians	librarian	NOUN
crl-14484	189	7	involved	involve	VERB
crl-14484	189	8	in	in	ADP
crl-14484	189	9	reference	reference	NOUN
crl-14484	189	10	work	work	NOUN
crl-14484	189	11	to	to	PART
crl-14484	189	12	obtain	obtain	VERB
crl-14484	189	13	the	the	DET
crl-14484	189	14	following	follow	VERB
crl-14484	189	15	information	information	NOUN
crl-14484	189	16	:	:	PUNCT
crl-14484	190	1	1	1	X
crl-14484	190	2	.	.	X
crl-14484	190	3	their	their	PRON
crl-14484	190	4	attitudes	attitude	NOUN
crl-14484	190	5	toward	toward	ADP
crl-14484	190	6	assigned	assign	VERB
crl-14484	190	7	desk	desk	NOUN
crl-14484	190	8	hours	hour	NOUN
crl-14484	190	9	2	2	NUM
crl-14484	190	10	.	.	PUNCT
crl-14484	191	1	their	their	PRON
crl-14484	191	2	attitudes	attitude	NOUN
crl-14484	191	3	toward	toward	ADP
crl-14484	191	4	reference	reference	NOUN
crl-14484	191	5	service	service	NOUN
crl-14484	191	6	as	as	ADP
crl-14484	191	7	a	a	DET
crl-14484	191	8	professional	professional	ADJ
crl-14484	191	9	responsibility	responsibility	NOUN
crl-14484	191	10	3	3	NUM
crl-14484	191	11	.	.	PUNCT
crl-14484	192	1	the	the	DET
crl-14484	192	2	role	role	NOUN
crl-14484	192	3	of	of	ADP
crl-14484	192	4	assigned	assign	VERB
crl-14484	192	5	reference	reference	NOUN
crl-14484	192	6	desk	desk	NOUN
crl-14484	192	7	hours	hour	NOUN
crl-14484	192	8	in	in	ADP
crl-14484	192	9	maintaining	maintain	VERB
crl-14484	192	10	and	and	CCONJ
crl-14484	192	11	improving	improve	VERB
crl-14484	192	12	their	their	PRON
crl-14484	192	13	professional	professional	ADJ
crl-14484	192	14	competence	competence	NOUN
crl-14484	192	15	4	4	NUM
crl-14484	192	16	.	.	PUNCT
crl-14484	193	1	the	the	DET
crl-14484	193	2	role	role	NOUN
crl-14484	193	3	of	of	ADP
crl-14484	193	4	assigned	assign	VERB
crl-14484	193	5	reference	reference	NOUN
crl-14484	193	6	desk	desk	NOUN
crl-14484	193	7	hours	hour	NOUN
crl-14484	193	8	in	in	ADP
crl-14484	193	9	maintaining	maintain	VERB
crl-14484	193	10	and	and	CCONJ
crl-14484	193	11	improving	improve	VERB
crl-14484	193	12	reference	reference	NOUN
crl-14484	193	13	service	service	NOUN
crl-14484	193	14	in	in	ADP
crl-14484	193	15	the	the	DET
crl-14484	193	16	library	library	NOUN
crl-14484	193	17	the	the	DET
crl-14484	193	18	subject	subject	NOUN
crl-14484	193	19	specialists	specialist	NOUN
crl-14484	193	20	overwhelmingly	overwhelmingly	ADV
crl-14484	193	21	(	(	PUNCT
crl-14484	193	22	see	see	VERB
crl-14484	193	23	figure	figure	NOUN
crl-14484	193	24	10	10	NUM
crl-14484	193	25	)	)	PUNCT
crl-14484	193	26	felt	feel	VERB
crl-14484	193	27	that	that	SCONJ
crl-14484	193	28	having	have	VERB
crl-14484	193	29	professional	professional	ADJ
crl-14484	193	30	librarians	librarian	NOUN
crl-14484	193	31	work	work	VERB
crl-14484	193	32	assigned	assign	VERB
crl-14484	193	33	hours	hour	NOUN
crl-14484	193	34	at	at	ADP
crl-14484	193	35	the	the	DET
crl-14484	193	36	desk	desk	NOUN
crl-14484	193	37	would	would	AUX
crl-14484	193	38	have	have	VERB
crl-14484	193	39	direct	direct	ADJ
crl-14484	193	40	and	and	CCONJ
crl-14484	193	41	substantial	substantial	ADJ
crl-14484	193	42	impact	impact	NOUN
crl-14484	193	43	on	on	ADP
crl-14484	193	44	improved	improve	VERB
crl-14484	193	45	overall	overall	ADJ
crl-14484	193	46	reference	reference	NOUN
crl-14484	193	47	service	service	NOUN
crl-14484	193	48	.	.	PUNCT
crl-14484	194	1	the	the	DET
crl-14484	194	2	data	datum	NOUN
crl-14484	194	3	also	also	ADV
crl-14484	194	4	show	show	VERB
crl-14484	194	5	that	that	SCONJ
crl-14484	194	6	monitoring	monitor	VERB
crl-14484	194	7	patron	patron	NOUN
crl-14484	194	8	demands	demand	NOUN
crl-14484	194	9	,	,	PUNCT
crl-14484	194	10	keeping	keep	VERB
crl-14484	194	11	abreast	abreast	ADV
crl-14484	194	12	of	of	ADP
crl-14484	194	13	new	new	ADJ
crl-14484	194	14	reference	reference	NOUN
crl-14484	194	15	tools	tool	NOUN
crl-14484	194	16	,	,	PUNCT
crl-14484	194	17	training	training	NOUN
crl-14484	194	18	and	and	CCONJ
crl-14484	194	19	monitoring	monitoring	NOUN
crl-14484	194	20	reference	reference	NOUN
crl-14484	194	21	assistants	assistant	NOUN
crl-14484	194	22	,	,	PUNCT
crl-14484	194	23	strengthening	strengthen	VERB
crl-14484	194	24	esprit	esprit	NOUN
crl-14484	194	25	de	de	X
crl-14484	194	26	corps	corps	X
crl-14484	194	27	,	,	PUNCT
crl-14484	194	28	and	and	CCONJ
crl-14484	194	29	receiving	receive	VERB
crl-14484	194	30	more	more	ADJ
crl-14484	194	31	referrals	referral	NOUN
crl-14484	194	32	from	from	ADP
crl-14484	194	33	the	the	DET
crl-14484	194	34	desk	desk	NOUN
crl-14484	194	35	would	would	AUX
crl-14484	194	36	also	also	ADV
crl-14484	194	37	be	be	AUX
crl-14484	194	38	improved	improve	VERB
crl-14484	194	39	with	with	ADP
crl-14484	194	40	professionals	professional	NOUN
crl-14484	194	41	working	work	VERB
crl-14484	194	42	assigned	assign	VERB
crl-14484	194	43	desk	desk	NOUN
crl-14484	194	44	hours	hour	NOUN
crl-14484	194	45	.	.	PUNCT
crl-14484	195	1	the	the	DET
crl-14484	195	2	subject	subject	ADJ
crl-14484	195	3	specialists	specialist	NOUN
crl-14484	195	4	themselves	themselves	PRON
crl-14484	195	5	can	can	AUX
crl-14484	195	6	obviously	obviously	ADV
crl-14484	195	7	provide	provide	VERB
crl-14484	195	8	a	a	DET
crl-14484	195	9	higher	high	ADJ
crl-14484	195	10	quality	quality	NOUN
crl-14484	195	11	reference	reference	NOUN
crl-14484	195	12	service	service	NOUN
crl-14484	195	13	at	at	ADP
crl-14484	195	14	the	the	DET
crl-14484	195	15	desk	desk	NOUN
crl-14484	195	16	than	than	ADP
crl-14484	195	17	nonprofessionals	nonprofessional	NOUN
crl-14484	195	18	because	because	SCONJ
crl-14484	195	19	of	of	ADP
crl-14484	195	20	their	their	PRON
crl-14484	195	21	expertise	expertise	NOUN
crl-14484	195	22	and	and	CCONJ
crl-14484	195	23	experience	experience	NOUN
crl-14484	195	24	.	.	PUNCT
crl-14484	196	1	ye~	ye~	PROPN
crl-14484	196	2	working	work	VERB
crl-14484	196	3	at	at	ADP
crl-14484	196	4	the	the	DET
crl-14484	196	5	desk	desk	NOUN
crl-14484	196	6	to	to	PART
crl-14484	196	7	train	train	VERB
crl-14484	196	8	and	and	CCONJ
crl-14484	196	9	monitor	monitor	VERB
crl-14484	196	10	student	student	NOUN
crl-14484	196	11	reference	reference	NOUN
crl-14484	196	12	assistants	assistant	NOUN
crl-14484	196	13	was	be	AUX
crl-14484	196	14	the	the	DET
crl-14484	196	15	highest	high	ADJ
crl-14484	196	16	rated	rate	VERB
crl-14484	196	17	benefit	benefit	NOUN
crl-14484	196	18	the	the	DET
crl-14484	196	19	subject	subject	NOUN
crl-14484	196	20	specialists	specialist	NOUN
crl-14484	196	21	perceived	perceive	VERB
crl-14484	196	22	from	from	ADP
crl-14484	196	23	assigned	assign	VERB
crl-14484	196	24	desk	desk	NOUN
crl-14484	196	25	hours	hour	NOUN
crl-14484	196	26	.	.	PUNCT
crl-14484	197	1	as	as	SCONJ
crl-14484	197	2	one	one	NUM
crl-14484	197	3	observed	observe	VERB
crl-14484	197	4	,	,	PUNCT
crl-14484	197	5	"	"	PUNCT
crl-14484	197	6	not	not	PART
crl-14484	197	7	working	work	VERB
crl-14484	197	8	side	side	NOUN
crl-14484	197	9	by	by	ADP
crl-14484	197	10	side	side	NOUN
crl-14484	197	11	with	with	ADP
crl-14484	197	12	student	student	NOUN
crl-14484	197	13	assistants	assistant	NOUN
crl-14484	197	14	denies	deny	VERB
crl-14484	197	15	them	they	PRON
crl-14484	197	16	the	the	DET
crl-14484	197	17	benefit	benefit	NOUN
crl-14484	197	18	of	of	ADP
crl-14484	197	19	my	my	PRON
crl-14484	197	20	experience	experience	NOUN
crl-14484	197	21	.	.	PUNCT
crl-14484	197	22	''	''	PUNCT
crl-14484	198	1	certainly	certainly	ADV
crl-14484	198	2	,	,	PUNCT
crl-14484	198	3	increasing	increase	VERB
crl-14484	198	4	their	their	PRON
crl-14484	198	5	contact	contact	NOUN
crl-14484	198	6	with	with	ADP
crl-14484	198	7	the	the	DET
crl-14484	198	8	department	department	NOUN
crl-14484	198	9	assistants	assistant	NOUN
crl-14484	198	10	and	and	CCONJ
crl-14484	198	11	student	student	NOUN
crl-14484	198	12	reference	reference	NOUN
crl-14484	198	13	assistants	assistant	NOUN
crl-14484	198	14	would	would	AUX
crl-14484	198	15	enable	enable	VERB
crl-14484	198	16	them	they	PRON
crl-14484	198	17	to	to	PART
crl-14484	198	18	engage	engage	VERB
crl-14484	198	19	in	in	ADP
crl-14484	198	20	ongoing	ongoing	ADJ
crl-14484	198	21	training	training	NOUN
crl-14484	198	22	and	and	CCONJ
crl-14484	198	23	to	to	PART
crl-14484	198	24	act	act	VERB
crl-14484	198	25	as	as	ADP
crl-14484	198	26	role	role	NOUN
crl-14484	198	27	models	model	NOUN
crl-14484	198	28	for	for	ADP
crl-14484	198	29	the	the	DET
crl-14484	198	30	other	other	ADJ
crl-14484	198	31	staff	staff	NOUN
crl-14484	198	32	,	,	PUNCT
crl-14484	198	33	preparing	prepare	VERB
crl-14484	198	34	them	they	PRON
crl-14484	198	35	to	to	PART
crl-14484	198	36	function	function	VERB
crl-14484	198	37	more	more	ADV
crl-14484	198	38	effectively	effectively	ADV
crl-14484	198	39	during	during	ADP
crl-14484	198	40	the	the	DET
crl-14484	198	41	hours	hour	NOUN
crl-14484	198	42	they	they	PRON
crl-14484	198	43	are	be	AUX
crl-14484	198	44	alone	alone	ADJ
crl-14484	198	45	on	on	ADP
crl-14484	198	46	the	the	DET
crl-14484	198	47	desk	desk	NOUN
crl-14484	198	48	and	and	CCONJ
crl-14484	198	49	helping	help	VERB
crl-14484	198	50	to	to	PART
crl-14484	198	51	relieve	relieve	VERB
crl-14484	198	52	the	the	DET
crl-14484	198	53	frustration	frustration	NOUN
crl-14484	198	54	that	that	PRON
crl-14484	198	55	results	result	VERB
crl-14484	198	56	from	from	ADP
crl-14484	198	57	the	the	DET
crl-14484	198	58	present	present	ADJ
crl-14484	198	59	lack	lack	NOUN
crl-14484	198	60	of	of	ADP
crl-14484	198	61	interaction	interaction	NOUN
crl-14484	198	62	.	.	PUNCT
crl-14484	199	1	but	but	CCONJ
crl-14484	199	2	the	the	DET
crl-14484	199	3	subject	subject	NOUN
crl-14484	199	4	specialists	specialist	NOUN
crl-14484	199	5	also	also	ADV
crl-14484	199	6	felt	feel	VERB
crl-14484	199	7	that	that	SCONJ
crl-14484	199	8	their	their	PRON
crl-14484	199	9	own	own	ADJ
crl-14484	199	10	reference	reference	NOUN
crl-14484	199	11	expertise	expertise	NOUN
crl-14484	199	12	and	and	CCONJ
crl-14484	199	13	capability	capability	NOUN
crl-14484	199	14	suffered	suffer	VERB
crl-14484	199	15	from	from	ADP
crl-14484	199	16	lack	lack	NOUN
crl-14484	199	17	of	of	ADP
crl-14484	199	18	use	use	NOUN
crl-14484	199	19	.	.	PUNCT
crl-14484	200	1	seventy	seventy	NUM
crl-14484	200	2	-	-	PUNCT
crl-14484	200	3	two	two	NUM
crl-14484	200	4	percent	percent	NOUN
crl-14484	200	5	felt	feel	VERB
crl-14484	200	6	working	work	VERB
crl-14484	200	7	at	at	ADP
crl-14484	200	8	the	the	DET
crl-14484	200	9	reference	reference	NOUN
crl-14484	200	10	desk	desk	NOUN
crl-14484	200	11	would	would	AUX
crl-14484	200	12	help	help	VERB
crl-14484	200	13	them	they	PRON
crl-14484	200	14	keep	keep	VERB
crl-14484	200	15	abreast	abreast	ADV
crl-14484	200	16	of	of	ADP
crl-14484	200	17	new	new	ADJ
crl-14484	200	18	reference	reference	NOUN
crl-14484	200	19	tools	tool	NOUN
crl-14484	200	20	and	and	CCONJ
crl-14484	200	21	maintain	maintain	VERB
crl-14484	200	22	facility	facility	NOUN
crl-14484	200	23	with	with	ADP
crl-14484	200	24	other	other	ADJ
crl-14484	200	25	tools	tool	NOUN
crl-14484	200	26	,	,	PUNCT
crl-14484	200	27	and	and	CCONJ
crl-14484	200	28	83	83	NUM
crl-14484	200	29	percent	percent	NOUN
crl-14484	200	30	felt	feel	VERB
crl-14484	200	31	it	it	PRON
crl-14484	200	32	would	would	AUX
crl-14484	200	33	help	help	VERB
crl-14484	200	34	them	they	PRON
crl-14484	200	35	monitor	monitor	VERB
crl-14484	200	36	patron	patron	NOUN
crl-14484	200	37	demands	demand	NOUN
crl-14484	200	38	.	.	PUNCT
crl-14484	201	1	one	one	NUM
crl-14484	201	2	said	say	VERB
crl-14484	201	3	,	,	PUNCT
crl-14484	201	4	''	''	PUNCT
crl-14484	201	5	i	i	PRON
crl-14484	201	6	lose	lose	VERB
crl-14484	201	7	track	track	NOUN
crl-14484	201	8	of	of	ADP
crl-14484	201	9	lesser	less	ADJ
crl-14484	201	10	-	-	PUNCT
crl-14484	201	11	used	use	VERB
crl-14484	201	12	sources	source	NOUN
crl-14484	201	13	and	and	CCONJ
crl-14484	201	14	have	have	VERB
crl-14484	201	15	less	less	ADJ
crl-14484	201	16	feeling	feeling	NOUN
crl-14484	201	17	for	for	ADP
crl-14484	201	18	what	what	PRON
crl-14484	201	19	's	be	AUX
crl-14484	201	20	really	really	ADV
crl-14484	201	21	goevaluation	goevaluation	NOUN
crl-14484	201	22	of	of	ADP
crl-14484	201	23	reference	reference	NOUN
crl-14484	201	24	desk	desk	NOUN
crl-14484	201	25	service	service	NOUN
crl-14484	201	26	481	481	NUM
crl-14484	201	27	no	no	INTJ
crl-14484	201	28	.	.	PUNCT
crl-14484	202	1	years	year	NOUN
crl-14484	202	2	average	average	ADJ
crl-14484	202	3	of	of	ADP
crl-14484	202	4	of	of	ADP
crl-14484	202	5	reference	reference	NOUN
crl-14484	202	6	suggested	suggest	VERB
crl-14484	202	7	desk	desk	NOUN
crl-14484	202	8	librarians	librarian	NOUN
crl-14484	202	9	experience	experience	VERB
crl-14484	202	10	hours	hour	NOUN
crl-14484	202	11	/	/	SYM
crl-14484	202	12	week	week	NOUN
crl-14484	202	13	7	7	NUM
crl-14484	202	14	1	1	NUM
crl-14484	202	15	-	-	SYM
crl-14484	202	16	9	9	NUM
crl-14484	202	17	2.2	2.2	NUM
crl-14484	202	18	7	7	NUM
crl-14484	202	19	10	10	NUM
crl-14484	202	20	-	-	SYM
crl-14484	202	21	19	19	NUM
crl-14484	202	22	7.5	7.5	NUM
crl-14484	202	23	4	4	NUM
crl-14484	202	24	20	20	NUM
crl-14484	202	25	or	or	CCONJ
crl-14484	202	26	more	more	ADJ
crl-14484	202	27	8.9	8.9	NUM
crl-14484	202	28	figure	figure	NOUN
crl-14484	202	29	11	11	NUM
crl-14484	202	30	subject	subject	NOUN
crl-14484	202	31	specialist	specialist	NOUN
crl-14484	202	32	perception	perception	NOUN
crl-14484	202	33	of	of	ADP
crl-14484	202	34	the	the	DET
crl-14484	202	35	benefit	benefit	NOUN
crl-14484	202	36	of	of	ADP
crl-14484	202	37	assigned	assign	VERB
crl-14484	202	38	desk	desk	NOUN
crl-14484	202	39	hours	hour	NOUN
crl-14484	202	40	and	and	CCONJ
crl-14484	202	41	recommended	recommend	VERB
crl-14484	202	42	hours	hour	NOUN
crl-14484	202	43	·	·	PUNCT
crl-14484	202	44	based	base	VERB
crl-14484	202	45	on	on	ADP
crl-14484	202	46	years	year	NOUN
crl-14484	202	47	of	of	ADP
crl-14484	202	48	reference	reference	NOUN
crl-14484	202	49	experience	experience	NOUN
crl-14484	202	50	no	no	INTJ
crl-14484	202	51	.	.	PUNCT
crl-14484	203	1	years	year	NOUN
crl-14484	203	2	average	average	ADJ
crl-14484	203	3	of	of	ADP
crl-14484	203	4	of	of	ADP
crl-14484	203	5	professional	professional	ADJ
crl-14484	203	6	suggested	suggest	VERB
crl-14484	203	7	desk	desk	NOUN
crl-14484	203	8	librarians	librarian	NOUN
crl-14484	203	9	experience	experience	VERB
crl-14484	203	10	hours	hour	NOUN
crl-14484	203	11	/	/	SYM
crl-14484	203	12	week	week	NOUN
crl-14484	203	13	2	2	NUM
crl-14484	203	14	l-9	l-9	NOUN
crl-14484	203	15	2.5	2.5	NUM
crl-14484	203	16	12	12	NUM
crl-14484	203	17	10	10	NUM
crl-14484	203	18	-	-	SYM
crl-14484	203	19	19	19	NUM
crl-14484	203	20	5.4	5.4	NUM
crl-14484	203	21	4	4	NUM
crl-14484	203	22	20	20	NUM
crl-14484	203	23	or	or	CCONJ
crl-14484	203	24	more	more	ADJ
crl-14484	203	25	10	10	NUM
crl-14484	203	26	.	.	PUNCT
crl-14484	203	27	1	1	NUM
crl-14484	203	28	figure	figure	NOUN
crl-14484	203	29	12	12	NUM
crl-14484	203	30	subject	subject	ADJ
crl-14484	203	31	specialist	specialist	NOUN
crl-14484	203	32	perception	perception	NOUN
crl-14484	203	33	of	of	ADP
crl-14484	203	34	the	the	DET
crl-14484	203	35	benefit	benefit	NOUN
crl-14484	203	36	of	of	ADP
crl-14484	203	37	assigned	assign	VERB
crl-14484	203	38	desk	desk	NOUN
crl-14484	203	39	hours	hour	NOUN
crl-14484	203	40	and	and	CCONJ
crl-14484	203	41	recommended	recommend	VERB
crl-14484	203	42	hours	hour	NOUN
crl-14484	203	43	based	base	VERB
crl-14484	203	44	on	on	ADP
crl-14484	203	45	years	year	NOUN
crl-14484	203	46	of	of	ADP
crl-14484	203	47	professional	professional	ADJ
crl-14484	203	48	experience	experience	NOUN
crl-14484	203	49	ing	e	VERB
crl-14484	203	50	on	on	ADP
crl-14484	203	51	-	-	PUNCT
crl-14484	203	52	patron	patron	NOUN
crl-14484	203	53	needs	need	NOUN
crl-14484	203	54	,	,	PUNCT
crl-14484	203	55	etc	etc	X
crl-14484	203	56	.	.	PUNCT
crl-14484	203	57	''	''	PUNCT
crl-14484	204	1	in	in	ADP
crl-14484	204	2	addition	addition	NOUN
crl-14484	204	3	to	to	ADP
crl-14484	204	4	seeing	see	VERB
crl-14484	204	5	their	their	PRON
crl-14484	204	6	skills	skill	NOUN
crl-14484	204	7	slip	slip	VERB
crl-14484	204	8	away	away	ADV
crl-14484	204	9	,	,	PUNCT
crl-14484	204	10	several	several	ADJ
crl-14484	204	11	subject	subject	ADJ
crl-14484	204	12	specialists	specialist	NOUN
crl-14484	204	13	observed	observe	VERB
crl-14484	204	14	their	their	PRON
crl-14484	204	15	job	job	NOUN
crl-14484	204	16	satisfaction	satisfaction	NOUN
crl-14484	204	17	deteriorating	deteriorate	VERB
crl-14484	204	18	because	because	SCONJ
crl-14484	204	19	they	they	PRON
crl-14484	204	20	felt	feel	VERB
crl-14484	204	21	the	the	DET
crl-14484	204	22	central	central	ADJ
crl-14484	204	23	mission	mission	NOUN
crl-14484	204	24	of	of	ADP
crl-14484	204	25	the	the	DET
crl-14484	204	26	library	library	NOUN
crl-14484	204	27	-	-	PUNCT
crl-14484	204	28	assisting	assist	VERB
crl-14484	204	29	patrons	patron	NOUN
crl-14484	204	30	in	in	ADP
crl-14484	204	31	filling	fill	VERB
crl-14484	204	32	their	their	PRON
crl-14484	204	33	information	information	NOUN
crl-14484	204	34	needs	need	NOUN
crl-14484	204	35	-	-	PUNCT
crl-14484	204	36	was	be	AUX
crl-14484	204	37	declining	decline	VERB
crl-14484	204	38	while	while	SCONJ
crl-14484	204	39	the	the	DET
crl-14484	204	40	subject	subject	NOUN
crl-14484	204	41	specialists	specialist	NOUN
crl-14484	204	42	perform	perform	VERB
crl-14484	204	43	other	other	ADJ
crl-14484	204	44	assigned	assign	VERB
crl-14484	204	45	responsibilities	responsibility	NOUN
crl-14484	204	46	.	.	PUNCT
crl-14484	205	1	some	some	PRON
crl-14484	205	2	of	of	ADP
crl-14484	205	3	the	the	DET
crl-14484	205	4	subject	subject	NOUN
crl-14484	205	5	specialists	specialist	NOUN
crl-14484	205	6	said	say	VERB
crl-14484	205	7	they	they	PRON
crl-14484	205	8	go	go	VERB
crl-14484	205	9	out	out	ADP
crl-14484	205	10	to	to	PART
crl-14484	205	11	work	work	VERB
crl-14484	205	12	at	at	ADP
crl-14484	205	13	the	the	DET
crl-14484	205	14	desk	desk	NOUN
crl-14484	205	15	from	from	ADP
crl-14484	205	16	time	time	NOUN
crl-14484	205	17	to	to	ADP
crl-14484	205	18	time	time	NOUN
crl-14484	205	19	for	for	ADP
crl-14484	205	20	stimulation	stimulation	NOUN
crl-14484	205	21	and	and	CCONJ
crl-14484	205	22	a	a	DET
crl-14484	205	23	''	''	PUNCT
crl-14484	205	24	breath	breath	NOUN
crl-14484	205	25	of	of	ADP
crl-14484	205	26	fresh	fresh	ADJ
crl-14484	205	27	air	air	NOUN
crl-14484	205	28	.	.	PUNCT
crl-14484	205	29	''	''	PUNCT
crl-14484	206	1	they	they	PRON
crl-14484	206	2	feel	feel	VERB
crl-14484	206	3	the	the	DET
crl-14484	206	4	decision	decision	NOUN
crl-14484	206	5	to	to	PART
crl-14484	206	6	remove	remove	VERB
crl-14484	206	7	the	the	DET
crl-14484	206	8	professional	professional	ADJ
crl-14484	206	9	librarians	librarian	NOUN
crl-14484	206	10	from	from	ADP
crl-14484	206	11	the	the	DET
crl-14484	206	12	reference	reference	NOUN
crl-14484	206	13	desks	desk	NOUN
crl-14484	206	14	was	be	AUX
crl-14484	206	15	made	make	VERB
crl-14484	206	16	without	without	ADP
crl-14484	206	17	regard	regard	NOUN
crl-14484	206	18	to	to	ADP
crl-14484	206	19	the	the	DET
crl-14484	206	20	unique	unique	ADJ
crl-14484	206	21	abilities	ability	NOUN
crl-14484	206	22	of	of	ADP
crl-14484	206	23	many	many	ADJ
crl-14484	206	24	of	of	ADP
crl-14484	206	25	these	these	DET
crl-14484	206	26	librarians	librarian	NOUN
crl-14484	206	27	,	,	PUNCT
crl-14484	206	28	their	their	PRON
crl-14484	206	29	feelings	feeling	NOUN
crl-14484	206	30	of	of	ADP
crl-14484	206	31	job	job	NOUN
crl-14484	206	32	satisfaction	satisfaction	NOUN
crl-14484	206	33	in	in	ADP
crl-14484	206	34	a	a	DET
crl-14484	206	35	reference	reference	NOUN
crl-14484	206	36	librarian	librarian	ADJ
crl-14484	206	37	role	role	NOUN
crl-14484	206	38	,	,	PUNCT
crl-14484	206	39	their	their	PRON
crl-14484	206	40	lifetime	lifetime	NOUN
crl-14484	206	41	commitment	commitment	NOUN
crl-14484	206	42	to	to	ADP
crl-14484	206	43	patron	patron	NOUN
crl-14484	206	44	service	service	NOUN
crl-14484	206	45	,	,	PUNCT
crl-14484	206	46	and	and	CCONJ
crl-14484	206	47	their	their	PRON
crl-14484	206	48	many	many	ADJ
crl-14484	206	49	years	year	NOUN
crl-14484	206	50	of	of	ADP
crl-14484	206	51	experience	experience	NOUN
crl-14484	206	52	.	.	PUNCT
crl-14484	207	1	however	however	ADV
crl-14484	207	2	,	,	PUNCT
crl-14484	207	3	not	not	PART
crl-14484	207	4	all	all	DET
crl-14484	207	5	subject	subject	ADJ
crl-14484	207	6	specialists	specialist	NOUN
crl-14484	207	7	agreed	agree	VERB
crl-14484	207	8	with	with	ADP
crl-14484	207	9	having	have	VERB
crl-14484	207	10	professionals	professional	NOUN
crl-14484	207	11	assigned	assign	VERB
crl-14484	207	12	desk	desk	NOUN
crl-14484	207	13	duty	duty	NOUN
crl-14484	207	14	.	.	PUNCT
crl-14484	208	1	the	the	DET
crl-14484	208	2	variables	variable	NOUN
crl-14484	208	3	that	that	PRON
crl-14484	208	4	defined	define	VERB
crl-14484	208	5	the	the	DET
crl-14484	208	6	two	two	NUM
crl-14484	208	7	groups	group	NOUN
crl-14484	208	8	,	,	PUNCT
crl-14484	208	9	according	accord	VERB
crl-14484	208	10	to	to	ADP
crl-14484	208	11	the	the	DET
crl-14484	208	12	data	datum	NOUN
crl-14484	208	13	,	,	PUNCT
crl-14484	208	14	were	be	AUX
crl-14484	208	15	length	length	NOUN
crl-14484	208	16	of	of	ADP
crl-14484	208	17	time	time	NOUN
crl-14484	208	18	as	as	ADP
crl-14484	208	19	a	a	DET
crl-14484	208	20	reference	reference	NOUN
crl-14484	208	21	librarian	librarian	NOUN
crl-14484	208	22	and	and	CCONJ
crl-14484	208	23	length	length	NOUN
crl-14484	208	24	of	of	ADP
crl-14484	208	25	time	time	NOUN
crl-14484	208	26	as	as	ADP
crl-14484	208	27	a	a	DET
crl-14484	208	28	professional	professional	ADJ
crl-14484	208	29	librarian	librarian	NOUN
crl-14484	208	30	.	.	PUNCT
crl-14484	209	1	in	in	ADP
crl-14484	209	2	general	general	ADJ
crl-14484	209	3	,	,	PUNCT
crl-14484	209	4	those	those	PRON
crl-14484	209	5	with	with	ADP
crl-14484	209	6	more	more	ADJ
crl-14484	209	7	experience	experience	NOUN
crl-14484	209	8	as	as	ADP
crl-14484	209	9	reference	reference	NOUN
crl-14484	209	10	librarians	librarian	NOUN
crl-14484	209	11	and	and	CCONJ
crl-14484	209	12	those	those	PRON
crl-14484	209	13	with	with	ADP
crl-14484	209	14	more	more	ADJ
crl-14484	209	15	years	year	NOUN
crl-14484	209	16	in	in	ADP
crl-14484	209	17	the	the	DET
crl-14484	209	18	profession	profession	NOUN
crl-14484	209	19	were	be	AUX
crl-14484	209	20	the	the	DET
crl-14484	209	21	strongest	strong	ADJ
crl-14484	209	22	in	in	ADP
crl-14484	209	23	favor	favor	NOUN
crl-14484	209	24	of	of	ADP
crl-14484	209	25	assigned	assign	VERB
crl-14484	209	26	desk	desk	NOUN
crl-14484	209	27	hours	hour	NOUN
crl-14484	209	28	.	.	PUNCT
crl-14484	210	1	figure	figure	NOUN
crl-14484	210	2	11	11	NUM
crl-14484	210	3	shows	show	VERB
crl-14484	210	4	the	the	DET
crl-14484	210	5	average	average	ADJ
crl-14484	210	6	number	number	NOUN
crl-14484	210	7	of	of	ADP
crl-14484	210	8	assigned	assign	VERB
crl-14484	210	9	hours	hour	NOUN
crl-14484	210	10	recommended	recommend	VERB
crl-14484	210	11	based	base	VERB
crl-14484	210	12	on	on	ADP
crl-14484	210	13	years	year	NOUN
crl-14484	210	14	of	of	ADP
crl-14484	210	15	reference	reference	NOUN
crl-14484	210	16	experience	experience	NOUN
crl-14484	210	17	.	.	PUNCT
crl-14484	211	1	figure	figure	NOUN
crl-14484	211	2	12	12	NUM
crl-14484	211	3	shows	show	VERB
crl-14484	211	4	the	the	DET
crl-14484	211	5	same	same	ADJ
crl-14484	211	6	information	information	NOUN
crl-14484	211	7	based	base	VERB
crl-14484	211	8	on	on	ADP
crl-14484	211	9	years	year	NOUN
crl-14484	211	10	as	as	ADP
crl-14484	211	11	a	a	DET
crl-14484	211	12	professional	professional	ADJ
crl-14484	211	13	librarian	librarian	NOUN
crl-14484	211	14	.	.	PUNCT
crl-14484	212	1	those	those	PRON
crl-14484	212	2	recommending	recommend	VERB
crl-14484	212	3	fewer	few	ADJ
crl-14484	212	4	desk	desk	NOUN
crl-14484	212	5	hours	hour	NOUN
crl-14484	212	6	have	have	VERB
crl-14484	212	7	significantly	significantly	ADV
crl-14484	212	8	less	less	ADJ
crl-14484	212	9	reference	reference	NOUN
crl-14484	212	10	experience	experience	NOUN
crl-14484	212	11	and	and	CCONJ
crl-14484	212	12	are	be	AUX
crl-14484	212	13	newer	new	ADJ
crl-14484	212	14	in	in	ADP
crl-14484	212	15	the	the	DET
crl-14484	212	16	library	library	NOUN
crl-14484	212	17	profession	profession	NOUN
crl-14484	212	18	.	.	PUNCT
crl-14484	213	1	the	the	DET
crl-14484	213	2	subject	subject	ADJ
crl-14484	213	3	specialists	specialist	NOUN
crl-14484	213	4	reported	report	VERB
crl-14484	213	5	that	that	SCONJ
crl-14484	213	6	working	work	VERB
crl-14484	213	7	desk	desk	NOUN
crl-14484	213	8	hours	hour	NOUN
crl-14484	213	9	helps	help	VERB
crl-14484	213	10	them	they	PRON
crl-14484	213	11	keep	keep	VERB
crl-14484	213	12	up	up	ADP
crl-14484	213	13	in	in	ADP
crl-14484	213	14	all	all	DET
crl-14484	213	15	the	the	DET
crl-14484	213	16	subjects	subject	NOUN
crl-14484	213	17	in	in	ADP
crl-14484	213	18	their	their	PRON
crl-14484	213	19	reference	reference	NOUN
crl-14484	213	20	area	area	NOUN
crl-14484	213	21	,	,	PUNCT
crl-14484	213	22	maintain	maintain	VERB
crl-14484	213	23	their	their	PRON
crl-14484	213	24	awareness	awareness	NOUN
crl-14484	213	25	of	of	ADP
crl-14484	213	26	patron	patron	NOUN
crl-14484	213	27	demands	demand	NOUN
crl-14484	213	28	on	on	ADP
crl-14484	213	29	library	library	ADJ
crl-14484	213	30	collections	collection	NOUN
crl-14484	213	31	they	they	PRON
crl-14484	213	32	are	be	AUX
crl-14484	213	33	responsible	responsible	ADJ
crl-14484	213	34	for	for	ADP
crl-14484	213	35	building	building	NOUN
crl-14484	213	36	,	,	PUNCT
crl-14484	213	37	assess	assess	VERB
crl-14484	213	38	the	the	DET
crl-14484	213	39	effectiveness	effectiveness	NOUN
crl-14484	213	40	of	of	ADP
crl-14484	213	41	and	and	CCONJ
crl-14484	213	42	need	need	VERB
crl-14484	213	43	for	for	ADP
crl-14484	213	44	library	library	ADJ
crl-14484	213	45	instruction	instruction	NOUN
crl-14484	213	46	of	of	ADP
crl-14484	213	47	patrons	patron	NOUN
crl-14484	213	48	,	,	PUNCT
crl-14484	213	49	and	and	CCONJ
crl-14484	213	50	train	train	NOUN
crl-14484	213	51	student	student	NOUN
crl-14484	213	52	reference	reference	NOUN
crl-14484	213	53	assistants	assistant	NOUN
crl-14484	213	54	and	and	CCONJ
crl-14484	213	55	department	department	NOUN
crl-14484	213	56	assistants	assistant	NOUN
crl-14484	213	57	.	.	PUNCT
crl-14484	214	1	these	these	PRON
crl-14484	214	2	are	be	AUX
crl-14484	214	3	all	all	PRON
crl-14484	214	4	important	important	ADJ
crl-14484	214	5	factors	factor	NOUN
crl-14484	214	6	because	because	SCONJ
crl-14484	214	7	all	all	DET
crl-14484	214	8	subject	subject	ADJ
crl-14484	214	9	specialists	specialist	NOUN
crl-14484	214	10	are	be	AUX
crl-14484	214	11	expected	expect	VERB
crl-14484	214	12	to	to	PART
crl-14484	214	13	act	act	VERB
crl-14484	214	14	as	as	ADP
crl-14484	214	15	a	a	DET
crl-14484	214	16	backup	backup	ADJ
crl-14484	214	17	resource	resource	NOUN
crl-14484	214	18	at	at	ADP
crl-14484	214	19	the	the	DET
crl-14484	214	20	desk	desk	NOUN
crl-14484	214	21	during	during	ADP
crl-14484	214	22	assigned	assign	VERB
crl-14484	214	23	hours	hour	NOUN
crl-14484	214	24	for	for	ADP
crl-14484	214	25	all	all	DET
crl-14484	214	26	subjects	subject	NOUN
crl-14484	214	27	,	,	PUNCT
crl-14484	214	28	not	not	PART
crl-14484	214	29	just	just	ADV
crl-14484	214	30	for	for	ADP
crl-14484	214	31	482	482	NUM
crl-14484	214	32	college	college	PROPN
crl-14484	214	33	&	&	CCONJ
crl-14484	214	34	research	research	PROPN
crl-14484	214	35	libraries	library	NOUN
crl-14484	214	36	their	their	PRON
crl-14484	214	37	own	own	ADJ
crl-14484	214	38	areas	area	NOUN
crl-14484	214	39	of	of	ADP
crl-14484	214	40	expertise	expertise	NOUN
crl-14484	214	41	.	.	PUNCT
crl-14484	215	1	subject	subject	ADJ
crl-14484	215	2	specialists	specialist	NOUN
crl-14484	215	3	also	also	ADV
crl-14484	215	4	view	view	VERB
crl-14484	215	5	reference	reference	NOUN
crl-14484	215	6	service	service	NOUN
crl-14484	215	7	as	as	ADP
crl-14484	215	8	an	an	DET
crl-14484	215	9	important	important	ADJ
crl-14484	215	10	component	component	NOUN
crl-14484	215	11	in	in	ADP
crl-14484	215	12	fulfilling	fulfil	VERB
crl-14484	215	13	their	their	PRON
crl-14484	215	14	library	library	NOUN
crl-14484	215	15	use	use	NOUN
crl-14484	215	16	instruction	instruction	NOUN
crl-14484	215	17	and	and	CCONJ
crl-14484	215	18	collection	collection	NOUN
crl-14484	215	19	development	development	NOUN
crl-14484	215	20	responsibilities	responsibility	NOUN
crl-14484	215	21	.	.	PUNCT
crl-14484	216	1	in	in	ADP
crl-14484	216	2	general	general	ADJ
crl-14484	216	3	,	,	PUNCT
crl-14484	216	4	then	then	ADV
crl-14484	216	5	,	,	PUNCT
crl-14484	216	6	the	the	DET
crl-14484	216	7	subject	subject	NOUN
crl-14484	216	8	specialists	specialist	NOUN
crl-14484	216	9	recommend	recommend	VERB
crl-14484	216	10	a	a	DET
crl-14484	216	11	return	return	NOUN
crl-14484	216	12	to	to	ADP
crl-14484	216	13	assigned	assign	VERB
crl-14484	216	14	desk	desk	NOUN
crl-14484	216	15	hours	hour	NOUN
crl-14484	216	16	to	to	PART
crl-14484	216	17	help	help	VERB
crl-14484	216	18	keep	keep	VERB
crl-14484	216	19	themselves	themselves	PRON
crl-14484	216	20	fully	fully	ADV
crl-14484	216	21	professional	professional	ADJ
crl-14484	216	22	.	.	PUNCT
crl-14484	217	1	conclusion	conclusion	NOUN
crl-14484	217	2	and	and	CCONJ
crl-14484	217	3	recommendations	recommendation	NOUN
crl-14484	217	4	this	this	DET
crl-14484	217	5	study	study	NOUN
crl-14484	217	6	has	have	AUX
crl-14484	217	7	shown	show	VERB
crl-14484	217	8	that	that	SCONJ
crl-14484	217	9	removing	remove	VERB
crl-14484	217	10	professional	professional	ADJ
crl-14484	217	11	librarians	librarian	NOUN
crl-14484	217	12	from	from	ADP
crl-14484	217	13	the	the	DET
crl-14484	217	14	reference	reference	NOUN
crl-14484	217	15	desks	desk	NOUN
crl-14484	217	16	and	and	CCONJ
crl-14484	217	17	relying	rely	VERB
crl-14484	217	18	solely	solely	ADV
crl-14484	217	19	on	on	ADP
crl-14484	217	20	student	student	NOUN
crl-14484	217	21	and	and	CCONJ
crl-14484	217	22	paraprofessional	paraprofessional	ADJ
crl-14484	217	23	assistants	assistant	NOUN
crl-14484	217	24	has	have	AUX
crl-14484	217	25	created	create	VERB
crl-14484	217	26	serious	serious	ADJ
crl-14484	217	27	problems	problem	NOUN
crl-14484	217	28	with	with	ADP
crl-14484	217	29	the	the	DET
crl-14484	217	30	reference	reference	NOUN
crl-14484	217	31	service	service	NOUN
crl-14484	217	32	in	in	ADP
crl-14484	217	33	the	the	DET
crl-14484	217	34	lee	lee	PROPN
crl-14484	217	35	library	library	PROPN
crl-14484	217	36	of	of	ADP
crl-14484	217	37	brigham	brigham	PROPN
crl-14484	217	38	young	young	PROPN
crl-14484	217	39	university	university	NOUN
crl-14484	217	40	;	;	PUNCT
crl-14484	217	41	the	the	DET
crl-14484	217	42	student	student	NOUN
crl-14484	217	43	reference	reference	NOUN
crl-14484	217	44	assistants	assistant	NOUN
crl-14484	217	45	and	and	CCONJ
crl-14484	217	46	department	department	NOUN
crl-14484	217	47	assistants	assistant	NOUN
crl-14484	217	48	felt	feel	VERB
crl-14484	217	49	isolated	isolated	ADJ
crl-14484	217	50	from	from	ADP
crl-14484	217	51	the	the	DET
crl-14484	217	52	professionals	professional	NOUN
crl-14484	217	53	who	who	PRON
crl-14484	217	54	have	have	VERB
crl-14484	217	55	the	the	DET
crl-14484	217	56	requisite	requisite	ADJ
crl-14484	217	57	knowledge	knowledge	NOUN
crl-14484	217	58	and	and	CCONJ
crl-14484	217	59	skills	skill	NOUN
crl-14484	217	60	.	.	PUNCT
crl-14484	218	1	the	the	DET
crl-14484	218	2	referral	referral	NOUN
crl-14484	218	3	of	of	ADP
crl-14484	218	4	patrons	patron	NOUN
crl-14484	218	5	to	to	ADP
crl-14484	218	6	the	the	DET
crl-14484	218	7	subject	subject	NOUN
crl-14484	218	8	specialists	specialist	NOUN
crl-14484	218	9	worked	work	VERB
crl-14484	218	10	poorly	poorly	ADV
crl-14484	218	11	.	.	PUNCT
crl-14484	219	1	the	the	DET
crl-14484	219	2	training	training	NOUN
crl-14484	219	3	given	give	VERB
crl-14484	219	4	reference	reference	NOUN
crl-14484	219	5	staff	staff	NOUN
crl-14484	219	6	was	be	AUX
crl-14484	219	7	inconsistent	inconsistent	ADJ
crl-14484	219	8	and	and	CCONJ
crl-14484	219	9	sometimes	sometimes	ADV
crl-14484	219	10	ineffective	ineffective	ADJ
crl-14484	219	11	.	.	PUNCT
crl-14484	220	1	and	and	CCONJ
crl-14484	220	2	most	most	ADJ
crl-14484	220	3	of	of	ADP
crl-14484	220	4	all	all	PRON
crl-14484	220	5	,	,	PUNCT
crl-14484	220	6	the	the	DET
crl-14484	220	7	student	student	NOUN
crl-14484	220	8	reference	reference	NOUN
crl-14484	220	9	assistants	assistant	NOUN
crl-14484	220	10	answered	answer	VERB
crl-14484	220	11	correctly	correctly	ADV
crl-14484	220	12	and	and	CCONJ
crl-14484	220	13	completely	completely	ADV
crl-14484	220	14	only	only	ADV
crl-14484	220	15	36	36	NUM
crl-14484	220	16	percent	percent	NOUN
crl-14484	220	17	of	of	ADP
crl-14484	220	18	the	the	DET
crl-14484	220	19	questions	question	NOUN
crl-14484	220	20	asked	ask	VERB
crl-14484	220	21	of	of	ADP
crl-14484	220	22	them	they	PRON
crl-14484	220	23	in	in	ADP
crl-14484	220	24	an	an	DET
crl-14484	220	25	unobtrusive	unobtrusive	ADJ
crl-14484	220	26	test	test	NOUN
crl-14484	220	27	.	.	PUNCT
crl-14484	221	1	recommendations	recommendation	NOUN
crl-14484	221	2	the	the	DET
crl-14484	221	3	problems	problem	NOUN
crl-14484	221	4	with	with	ADP
crl-14484	221	5	reference	reference	NOUN
crl-14484	221	6	service	service	NOUN
crl-14484	221	7	discovered	discover	VERB
crl-14484	221	8	in	in	ADP
crl-14484	221	9	this	this	DET
crl-14484	221	10	study	study	NOUN
crl-14484	221	11	are	be	AUX
crl-14484	221	12	related	relate	VERB
crl-14484	221	13	to	to	ADP
crl-14484	221	14	three	three	NUM
crl-14484	221	15	major	major	ADJ
crl-14484	221	16	areas	area	NOUN
crl-14484	221	17	where	where	SCONJ
crl-14484	221	18	action	action	NOUN
crl-14484	221	19	needs	need	VERB
crl-14484	221	20	to	to	PART
crl-14484	221	21	be	be	AUX
crl-14484	221	22	taken	take	VERB
crl-14484	221	23	:	:	PUNCT
crl-14484	221	24	1	1	X
crl-14484	221	25	.	.	X
crl-14484	221	26	setting	set	VERB
crl-14484	221	27	standards	standard	NOUN
crl-14484	221	28	of	of	ADP
crl-14484	221	29	performance	performance	NOUN
crl-14484	221	30	for	for	ADP
crl-14484	221	31	reference	reference	NOUN
crl-14484	221	32	service	service	NOUN
crl-14484	221	33	provided	provide	VERB
crl-14484	221	34	at	at	ADP
crl-14484	221	35	the	the	DET
crl-14484	221	36	reference	reference	NOUN
crl-14484	221	37	desks	desk	NOUN
crl-14484	221	38	.	.	PUNCT
crl-14484	222	1	standards	standard	NOUN
crl-14484	222	2	or	or	CCONJ
crl-14484	222	3	job	job	NOUN
crl-14484	222	4	expectations	expectation	NOUN
crl-14484	222	5	need	need	VERB
crl-14484	222	6	july	july	PROPN
crl-14484	222	7	1989	1989	NUM
crl-14484	222	8	to	to	PART
crl-14484	222	9	be	be	AUX
crl-14484	222	10	established	establish	VERB
crl-14484	222	11	for	for	ADP
crl-14484	222	12	question	question	NOUN
crl-14484	222	13	negotiation	negotiation	NOUN
crl-14484	222	14	,	,	PUNCT
crl-14484	222	15	search	search	NOUN
crl-14484	222	16	strategies	strategy	NOUN
crl-14484	222	17	,	,	PUNCT
crl-14484	222	18	referrals	referral	NOUN
crl-14484	222	19	,	,	PUNCT
crl-14484	222	20	the	the	DET
crl-14484	222	21	amount	amount	NOUN
crl-14484	222	22	of	of	ADP
crl-14484	222	23	time	time	NOUN
crl-14484	222	24	to	to	PART
crl-14484	222	25	spend	spend	VERB
crl-14484	222	26	with	with	ADP
crl-14484	222	27	patrons	patron	NOUN
crl-14484	222	28	,	,	PUNCT
crl-14484	222	29	and	and	CCONJ
crl-14484	222	30	the	the	DET
crl-14484	222	31	percentage	percentage	NOUN
crl-14484	222	32	of	of	ADP
crl-14484	222	33	correct	correct	ADJ
crl-14484	222	34	answers	answer	NOUN
crl-14484	222	35	that	that	PRON
crl-14484	222	36	will	will	AUX
crl-14484	222	37	be	be	AUX
crl-14484	222	38	acceptable	acceptable	ADJ
crl-14484	222	39	.	.	PUNCT
crl-14484	223	1	standards	standard	NOUN
crl-14484	223	2	are	be	AUX
crl-14484	223	3	also	also	ADV
crl-14484	223	4	needed	need	VERB
crl-14484	223	5	for	for	ADP
crl-14484	223	6	the	the	DET
crl-14484	223	7	quantity	quantity	NOUN
crl-14484	223	8	and	and	CCONJ
crl-14484	223	9	quality	quality	NOUN
crl-14484	223	10	of	of	ADP
crl-14484	223	11	professional	professional	ADJ
crl-14484	223	12	time	time	NOUN
crl-14484	223	13	devoted	devote	VERB
crl-14484	223	14	to	to	PART
crl-14484	223	15	desk	desk	VERB
crl-14484	223	16	and	and	CCONJ
crl-14484	223	17	desk	desk	NOUN
crl-14484	223	18	backup	backup	ADJ
crl-14484	223	19	responsibilities	responsibility	NOUN
crl-14484	223	20	.	.	PUNCT
crl-14484	224	1	2	2	X
crl-14484	224	2	.	.	X
crl-14484	224	3	improving	improve	VERB
crl-14484	224	4	the	the	DET
crl-14484	224	5	training	training	NOUN
crl-14484	224	6	program	program	NOUN
crl-14484	224	7	for	for	ADP
crl-14484	224	8	all	all	DET
crl-14484	224	9	personnel	personnel	NOUN
crl-14484	224	10	involved	involve	VERB
crl-14484	224	11	in	in	ADP
crl-14484	224	12	reference	reference	NOUN
crl-14484	224	13	service	service	NOUN
crl-14484	224	14	.	.	PUNCT
crl-14484	225	1	a	a	DET
crl-14484	225	2	uniform	uniform	NOUN
crl-14484	225	3	,	,	PUNCT
crl-14484	225	4	consistent	consistent	ADJ
crl-14484	225	5	,	,	PUNCT
crl-14484	225	6	and	and	CCONJ
crl-14484	225	7	soundly	soundly	ADV
crl-14484	225	8	structured	structured	ADJ
crl-14484	225	9	training	training	NOUN
crl-14484	225	10	program	program	NOUN
crl-14484	225	11	emphasizing	emphasize	VERB
crl-14484	225	12	an	an	DET
crl-14484	225	13	apprenticeship	apprenticeship	NOUN
crl-14484	225	14	relationship	relationship	NOUN
crl-14484	225	15	between	between	ADP
crl-14484	225	16	student	student	NOUN
crl-14484	225	17	reference	reference	NOUN
crl-14484	225	18	assistants	assistant	NOUN
crl-14484	225	19	and	and	CCONJ
crl-14484	225	20	professional	professional	ADJ
crl-14484	225	21	subject	subject	NOUN
crl-14484	225	22	specialists	specialist	NOUN
crl-14484	225	23	should	should	AUX
crl-14484	225	24	be	be	AUX
crl-14484	225	25	developed	develop	VERB
crl-14484	225	26	and	and	CCONJ
crl-14484	225	27	implemented	implement	VERB
crl-14484	225	28	.	.	PUNCT
crl-14484	226	1	3	3	X
crl-14484	226	2	.	.	NUM
crl-14484	226	3	involving	involve	VERB
crl-14484	226	4	the	the	DET
crl-14484	226	5	subject	subject	ADJ
crl-14484	226	6	specialists	specialist	NOUN
crl-14484	226	7	more	more	ADV
crl-14484	226	8	heavily	heavily	ADV
crl-14484	226	9	in	in	ADP
crl-14484	226	10	reference	reference	NOUN
crl-14484	226	11	responsibilities	responsibility	NOUN
crl-14484	226	12	.	.	PUNCT
crl-14484	227	1	the	the	DET
crl-14484	227	2	professional	professional	ADJ
crl-14484	227	3	librarians	librarian	NOUN
crl-14484	227	4	,	,	PUNCT
crl-14484	227	5	with	with	ADP
crl-14484	227	6	their	their	PRON
crl-14484	227	7	expertise	expertise	NOUN
crl-14484	227	8	and	and	CCONJ
crl-14484	227	9	experience	experience	NOUN
crl-14484	227	10	,	,	PUNCT
crl-14484	227	11	should	should	AUX
crl-14484	227	12	provide	provide	VERB
crl-14484	227	13	the	the	DET
crl-14484	227	14	foundation	foundation	NOUN
crl-14484	227	15	for	for	ADP
crl-14484	227	16	improving	improve	VERB
crl-14484	227	17	reference	reference	NOUN
crl-14484	227	18	service	service	NOUN
crl-14484	227	19	both	both	CCONJ
crl-14484	227	20	directly	directly	ADV
crl-14484	227	21	and	and	CCONJ
crl-14484	227	22	indirectly	indirectly	ADV
crl-14484	227	23	.	.	PUNCT
crl-14484	228	1	they	they	PRON
crl-14484	228	2	should	should	AUX
crl-14484	228	3	be	be	AUX
crl-14484	228	4	required	require	VERB
crl-14484	228	5	to	to	PART
crl-14484	228	6	make	make	VERB
crl-14484	228	7	a	a	DET
crl-14484	228	8	greater	great	ADJ
crl-14484	228	9	commitment	commitment	NOUN
crl-14484	228	10	to	to	PART
crl-14484	228	11	reference	reference	NOUN
crl-14484	228	12	service	service	NOUN
crl-14484	228	13	in	in	ADP
crl-14484	228	14	their	their	PRON
crl-14484	228	15	job	job	NOUN
crl-14484	228	16	descriptions	description	NOUN
crl-14484	228	17	;	;	PUNCT
crl-14484	228	18	they	they	PRON
crl-14484	228	19	need	need	VERB
crl-14484	228	20	to	to	PART
crl-14484	228	21	be	be	AUX
crl-14484	228	22	more	more	ADV
crl-14484	228	23	readily	readily	ADV
crl-14484	228	24	accessible	accessible	ADJ
crl-14484	228	25	to	to	ADP
crl-14484	228	26	patrons	patron	NOUN
crl-14484	228	27	and	and	CCONJ
crl-14484	228	28	other	other	ADJ
crl-14484	228	29	reference	reference	NOUN
crl-14484	228	30	personnel	personnel	NOUN
crl-14484	228	31	;	;	PUNCT
crl-14484	228	32	and	and	CCONJ
crl-14484	228	33	they	they	PRON
crl-14484	228	34	need	need	VERB
crl-14484	228	35	to	to	PART
crl-14484	228	36	be	be	AUX
crl-14484	228	37	more	more	ADV
crl-14484	228	38	involved	involved	ADJ
crl-14484	228	39	in	in	ADP
crl-14484	228	40	training	train	VERB
crl-14484	228	41	other	other	ADJ
crl-14484	228	42	reference	reference	NOUN
crl-14484	228	43	personnel	personnel	NOUN
crl-14484	228	44	in	in	ADP
crl-14484	228	45	their	their	PRON
crl-14484	228	46	areas	area	NOUN
crl-14484	228	47	of	of	ADP
crl-14484	228	48	expertise	expertise	NOUN
crl-14484	228	49	.	.	PUNCT
crl-14484	229	1	with	with	ADP
crl-14484	229	2	a	a	DET
crl-14484	229	3	constantly	constantly	ADV
crl-14484	229	4	changing	change	VERB
crl-14484	229	5	short	short	ADJ
crl-14484	229	6	-	-	PUNCT
crl-14484	229	7	term	term	NOUN
crl-14484	229	8	reference	reference	NOUN
crl-14484	229	9	staff	staff	NOUN
crl-14484	229	10	,	,	PUNCT
crl-14484	229	11	it	it	PRON
crl-14484	229	12	is	be	AUX
crl-14484	229	13	very	very	ADV
crl-14484	229	14	difficult	difficult	ADJ
crl-14484	229	15	to	to	PART
crl-14484	229	16	create	create	VERB
crl-14484	229	17	a	a	DET
crl-14484	229	18	solid	solid	ADJ
crl-14484	229	19	foundation	foundation	NOUN
crl-14484	229	20	on	on	ADP
crl-14484	229	21	which	which	PRON
crl-14484	229	22	to	to	PART
crl-14484	229	23	build	build	VERB
crl-14484	229	24	an	an	DET
crl-14484	229	25	improved	improved	ADJ
crl-14484	229	26	reference	reference	NOUN
crl-14484	229	27	service	service	NOUN
crl-14484	229	28	.	.	PUNCT
crl-14484	230	1	only	only	ADV
crl-14484	230	2	an	an	DET
crl-14484	230	3	ongoing	ongoing	ADJ
crl-14484	230	4	evaluation	evaluation	NOUN
crl-14484	230	5	system	system	NOUN
crl-14484	230	6	can	can	AUX
crl-14484	230	7	assure	assure	VERB
crl-14484	230	8	that	that	SCONJ
crl-14484	230	9	standards	standard	NOUN
crl-14484	230	10	and	and	CCONJ
crl-14484	230	11	job	job	NOUN
crl-14484	230	12	expectations	expectation	NOUN
crl-14484	230	13	are	be	AUX
crl-14484	230	14	maintained	maintain	VERB
crl-14484	230	15	.	.	PUNCT
crl-14484	231	1	references	reference	NOUN
crl-14484	231	2	and	and	CCONJ
crl-14484	231	3	notes	note	NOUN
crl-14484	231	4	1	1	NUM
crl-14484	231	5	.	.	PUNCT
crl-14484	231	6	peter	peter	PROPN
crl-14484	231	7	hernon	hernon	PROPN
crl-14484	231	8	and	and	CCONJ
crl-14484	231	9	charles	charles	PROPN
crl-14484	231	10	r.	r.	PROPN
crl-14484	231	11	mcoure	mcoure	PROPN
crl-14484	231	12	,	,	PUNCT
crl-14484	231	13	"	"	PUNCT
crl-14484	231	14	unobtrusive	unobtrusive	ADJ
crl-14484	231	15	reference	reference	NOUN
crl-14484	231	16	testing	testing	NOUN
crl-14484	231	17	:	:	PUNCT
crl-14484	231	18	the	the	DET
crl-14484	231	19	55	55	NUM
crl-14484	231	20	percent	percent	NOUN
crl-14484	231	21	rule	rule	NOUN
crl-14484	231	22	,	,	PUNCT
crl-14484	231	23	"	"	PUNCT
crl-14484	231	24	library	library	NOUN
crl-14484	231	25	]	]	PUNCT
crl-14484	231	26	ournal111:37	ournal111:37	NOUN
crl-14484	231	27	-	-	SYM
crl-14484	231	28	41	41	NUM
crl-14484	231	29	(	(	PUNCT
crl-14484	231	30	april15	april15	ADJ
crl-14484	231	31	,	,	PUNCT
crl-14484	231	32	1986	1986	NUM
crl-14484	231	33	)	)	PUNCT
crl-14484	231	34	.	.	PUNCT
crl-14484	232	1	2	2	X
crl-14484	232	2	.	.	X
crl-14484	232	3	peter	peter	PROPN
crl-14484	232	4	hernon	hernon	PROPN
crl-14484	232	5	and	and	CCONJ
crl-14484	232	6	charles	charles	PROPN
crl-14484	232	7	r.	r.	PROPN
crl-14484	232	8	mcclure	mcclure	PROPN
crl-14484	232	9	,	,	PUNCT
crl-14484	232	10	"	"	PUNCT
crl-14484	232	11	library	library	NOUN
crl-14484	232	12	reference	reference	NOUN
crl-14484	232	13	service	service	NOUN
crl-14484	232	14	:	:	PUNCT
crl-14484	232	15	an	an	DET
crl-14484	232	16	unrecognized	unrecognized	ADJ
crl-14484	232	17	crisis	crisis	NOUN
crl-14484	232	18	-	-	PUNCT
crl-14484	232	19	a	a	DET
crl-14484	232	20	symposium	symposium	NOUN
crl-14484	232	21	,	,	PUNCT
crl-14484	232	22	"	"	PUNCT
crl-14484	232	23	the	the	DET
crl-14484	232	24	journal	journal	NOUN
crl-14484	232	25	of	of	ADP
crl-14484	232	26	academic	academic	ADJ
crl-14484	232	27	librarianship	librarianship	NOUN
crl-14484	232	28	13:69	13:69	NUM
crl-14484	232	29	-	-	SYM
crl-14484	232	30	70	70	NUM
crl-14484	232	31	(	(	PUNCT
crl-14484	232	32	1987	1987	NUM
crl-14484	232	33	)	)	PUNCT
crl-14484	232	34	.	.	PUNCT
crl-14484	233	1	3	3	X
crl-14484	233	2	.	.	X
crl-14484	233	3	see	see	VERB
crl-14484	233	4	,	,	PUNCT
crl-14484	233	5	for	for	ADP
crl-14484	233	6	instance	instance	NOUN
crl-14484	233	7	,	,	PUNCT
crl-14484	233	8	donald	donald	PROPN
crl-14484	233	9	g.	g.	PROPN
crl-14484	233	10	frank	frank	PROPN
crl-14484	233	11	,	,	PUNCT
crl-14484	233	12	"	"	PUNCT
crl-14484	233	13	management	management	NOUN
crl-14484	233	14	of	of	ADP
crl-14484	233	15	student	student	NOUN
crl-14484	233	16	assistants	assistant	NOUN
crl-14484	233	17	in	in	ADP
crl-14484	233	18	a	a	DET
crl-14484	233	19	public	public	ADJ
crl-14484	233	20	services	service	NOUN
crl-14484	233	21	setting	setting	NOUN
crl-14484	233	22	of	of	ADP
crl-14484	233	23	an	an	DET
crl-14484	233	24	academic	academic	ADJ
crl-14484	233	25	library	library	NOUN
crl-14484	233	26	,	,	PUNCT
crl-14484	233	27	"	"	PUNCT
crl-14484	233	28	rq	rq	X
crl-14484	233	29	24:51	24:51	NUM
crl-14484	233	30	-	-	SYM
crl-14484	233	31	57	57	NUM
crl-14484	233	32	(	(	PUNCT
crl-14484	233	33	fall1984	fall1984	PROPN
crl-14484	233	34	)	)	PUNCT
crl-14484	233	35	;	;	PUNCT
crl-14484	233	36	charles	charles	PROPN
crl-14484	233	37	a.	a.	PROPN
crl-14484	233	38	bunge	bunge	PROPN
crl-14484	233	39	,	,	PUNCT
crl-14484	233	40	"	"	PUNCT
crl-14484	233	41	library	library	ADJ
crl-14484	233	42	education	education	NOUN
crl-14484	233	43	and	and	CCONJ
crl-14484	233	44	reference	reference	NOUN
crl-14484	233	45	performance	performance	NOUN
crl-14484	233	46	,	,	PUNCT
crl-14484	233	47	"	"	PUNCT
crl-14484	233	48	library	library	NOUN
crl-14484	233	49	]	]	X
crl-14484	233	50	ournal92:581	ournal92:581	X
crl-14484	233	51	(	(	PUNCT
crl-14484	233	52	april15	april15	ADJ
crl-14484	233	53	,	,	PUNCT
crl-14484	233	54	1967	1967	NUM
crl-14484	233	55	)	)	PUNCT
crl-14484	233	56	;	;	PUNCT
crl-14484	233	57	laura	laura	PROPN
crl-14484	233	58	m.	m.	PROPN
crl-14484	233	59	boyer	boyer	PROPN
crl-14484	233	60	and	and	CCONJ
crl-14484	233	61	william	william	PROPN
crl-14484	233	62	c.	c.	PROPN
crl-14484	233	63	theimer	theimer	PROPN
crl-14484	233	64	,	,	PUNCT
crl-14484	233	65	jr	jr	PROPN
crl-14484	233	66	.	.	PUNCT
crl-14484	234	1	"	"	PUNCT
crl-14484	234	2	the	the	DET
crl-14484	234	3	use	use	NOUN
crl-14484	234	4	and	and	CCONJ
crl-14484	234	5	training	training	NOUN
crl-14484	234	6	of	of	ADP
crl-14484	234	7	nonprofessional	nonprofessional	ADJ
crl-14484	234	8	personnel	personnel	NOUN
crl-14484	234	9	at	at	ADP
crl-14484	234	10	reference	reference	NOUN
crl-14484	234	11	desks	desk	NOUN
crl-14484	234	12	in	in	ADP
crl-14484	234	13	selected	select	VERB
crl-14484	234	14	college	college	NOUN
crl-14484	234	15	and	and	CCONJ
crl-14484	234	16	university	university	NOUN
crl-14484	234	17	libraries	library	NOUN
crl-14484	234	18	,	,	PUNCT
crl-14484	234	19	"	"	PUNCT
crl-14484	234	20	college	college	PROPN
crl-14484	234	21	&	&	CCONJ
crl-14484	234	22	research	research	PROPN
crl-14484	234	23	libraries	library	NOUN
crl-14484	234	24	36:193	36:193	NUM
crl-14484	234	25	-	-	SYM
crl-14484	234	26	200	200	NUM
crl-14484	234	27	(	(	PUNCT
crl-14484	234	28	may	may	PROPN
crl-14484	234	29	1975	1975	NUM
crl-14484	234	30	)	)	PUNCT
crl-14484	234	31	;	;	PUNCT
crl-14484	234	32	and	and	CCONJ
crl-14484	234	33	martin	martin	PROPN
crl-14484	234	34	p.	p.	PROPN
crl-14484	234	35	courtois	courtois	PROPN
crl-14484	234	36	and	and	CCONJ
crl-14484	234	37	lori	lori	PROPN
crl-14484	234	38	a.	a.	NOUN
crl-14484	234	39	goetsch	goetsch	PROPN
crl-14484	234	40	,	,	PUNCT
crl-14484	234	41	"	"	PUNCT
crl-14484	234	42	use	use	NOUN
crl-14484	234	43	of	of	ADP
crl-14484	234	44	nonprofessionals	nonprofessional	NOUN
crl-14484	234	45	at	at	ADP
crl-14484	234	46	reference	reference	NOUN
crl-14484	234	47	desks	desk	NOUN
crl-14484	234	48	,	,	PUNCT
crl-14484	234	49	"	"	PUNCT
crl-14484	234	50	college	college	NOUN
crl-14484	234	51	&	&	CCONJ
crl-14484	234	52	research	research	PROPN
crl-14484	234	53	libraries	library	NOUN
crl-14484	234	54	45:385	45:385	PROPN
crl-14484	234	55	(	(	PUNCT
crl-14484	234	56	september	september	PROPN
crl-14484	234	57	1984	1984	NUM
crl-14484	234	58	)	)	PUNCT
crl-14484	234	59	.	.	PUNCT
crl-14484	235	1	4	4	X
crl-14484	235	2	.	.	X
crl-14484	235	3	courtois	courtois	NOUN
crl-14484	235	4	and	and	CCONJ
crl-14484	235	5	goetsch	goetsch	NOUN
crl-14484	235	6	,	,	PUNCT
crl-14484	235	7	p.391	p.391	NOUN
crl-14484	235	8	.	.	PROPN
crl-14484	235	9	5	5	NUM
crl-14484	235	10	.	.	X
crl-14484	235	11	richard	richard	PROPN
crl-14484	235	12	b.	b.	PROPN
crl-14484	235	13	johnson	johnson	PROPN
crl-14484	235	14	,	,	PUNCT
crl-14484	235	15	"	"	PUNCT
crl-14484	235	16	determing	determe	VERB
crl-14484	235	17	training	training	NOUN
crl-14484	235	18	needs	need	NOUN
crl-14484	235	19	,	,	PUNCT
crl-14484	235	20	"	"	PUNCT
crl-14484	235	21	in	in	ADP
crl-14484	235	22	training	training	NOUN
crl-14484	235	23	and	and	CCONJ
crl-14484	235	24	development	development	NOUN
crl-14484	235	25	handbook	handbook	NOUN
crl-14484	235	26	,	,	PUNCT
crl-14484	235	27	ed	ed	NOUN
crl-14484	235	28	.	.	PUNCT
crl-14484	236	1	robert	robert	PROPN
crl-14484	236	2	l.	l.	PROPN
crl-14484	236	3	craig	craig	PROPN
crl-14484	236	4	and	and	CCONJ
crl-14484	236	5	lester	lester	PROPN
crl-14484	236	6	r.	r.	PROPN
crl-14484	236	7	bittel	bittel	PROPN
crl-14484	236	8	(	(	PUNCT
crl-14484	236	9	new	new	PROPN
crl-14484	236	10	york	york	PROPN
crl-14484	236	11	:	:	PUNCT
crl-14484	236	12	mcgraw	mcgraw	PROPN
crl-14484	236	13	-	-	PUNCT
crl-14484	236	14	hill	hill	PROPN
crl-14484	236	15	,	,	PUNCT
crl-14484	236	16	1967	1967	NUM
crl-14484	236	17	)	)	PUNCT
crl-14484	236	18	,	,	PUNCT
crl-14484	236	19	p.36	p.36	PROPN
crl-14484	236	20	.	.	NOUN
crl-14484	236	21	evaluation	evaluation	NOUN
crl-14484	236	22	of	of	ADP
crl-14484	236	23	reference	reference	NOUN
crl-14484	236	24	desk	desk	NOUN
crl-14484	236	25	service	service	NOUN
crl-14484	236	26	483	483	NUM
crl-14484	236	27	6	6	NUM
crl-14484	236	28	.	.	PUNCT
crl-14484	237	1	beth	beth	PROPN
crl-14484	237	2	s.	s.	PROPN
crl-14484	237	3	woodward	woodward	PROPN
crl-14484	237	4	and	and	CCONJ
crl-14484	237	5	sharon	sharon	PROPN
crl-14484	237	6	j.	j.	PROPN
crl-14484	237	7	vanderlaan	vanderlaan	PROPN
crl-14484	237	8	,	,	PUNCT
crl-14484	237	9	"	"	PUNCT
crl-14484	237	10	training	training	NOUN
crl-14484	237	11	professionals	professional	NOUN
crl-14484	237	12	for	for	ADP
crl-14484	237	13	reference	reference	NOUN
crl-14484	237	14	service	service	NOUN
crl-14484	237	15	,	,	PUNCT
crl-14484	237	16	"	"	PUNCT
crl-14484	237	17	the	the	DET
crl-14484	237	18	reference	reference	NOUN
crl-14484	237	19	librarian	librarian	PROPN
crl-14484	237	20	no.16:233	no.16:233	PROPN
crl-14484	237	21	-	-	SYM
crl-14484	237	22	54	54	NUM
crl-14484	237	23	(	(	PUNCT
crl-14484	237	24	winter	winter	NOUN
crl-14484	237	25	1986	1986	NUM
crl-14484	237	26	)	)	PUNCT
crl-14484	237	27	.	.	PUNCT
crl-14484	238	1	7	7	X
crl-14484	238	2	.	.	X
crl-14484	238	3	as	as	SCONJ
crl-14484	238	4	defined	define	VERB
crl-14484	238	5	by	by	ADP
crl-14484	238	6	peter	peter	PROPN
crl-14484	238	7	hernon	hernon	PROPN
crl-14484	238	8	,	,	PUNCT
crl-14484	238	9	a	a	DET
crl-14484	238	10	management	management	NOUN
crl-14484	238	11	study	study	NOUN
crl-14484	238	12	,	,	PUNCT
crl-14484	238	13	as	as	SCONJ
crl-14484	238	14	opposed	oppose	VERB
crl-14484	238	15	to	to	ADP
crl-14484	238	16	a	a	DET
crl-14484	238	17	research	research	NOUN
crl-14484	238	18	study	study	NOUN
crl-14484	238	19	,	,	PUNCT
crl-14484	238	20	uses	use	VERB
crl-14484	238	21	techniques	technique	NOUN
crl-14484	238	22	that	that	PRON
crl-14484	238	23	provide	provide	VERB
crl-14484	238	24	indicators	indicator	NOUN
crl-14484	238	25	rather	rather	ADV
crl-14484	238	26	than	than	ADP
crl-14484	238	27	strictly	strictly	ADV
crl-14484	238	28	valid	valid	ADJ
crl-14484	238	29	statistical	statistical	ADJ
crl-14484	238	30	data	datum	NOUN
crl-14484	238	31	that	that	PRON
crl-14484	238	32	can	can	AUX
crl-14484	238	33	be	be	AUX
crl-14484	238	34	broadly	broadly	ADV
crl-14484	238	35	generalized	generalize	VERB
crl-14484	238	36	.	.	PUNCT
crl-14484	239	1	management	management	NOUN
crl-14484	239	2	studies	study	NOUN
crl-14484	239	3	,	,	PUNCT
crl-14484	239	4	however	however	ADV
crl-14484	239	5	,	,	PUNCT
crl-14484	239	6	provide	provide	VERB
crl-14484	239	7	valuable	valuable	ADJ
crl-14484	239	8	information	information	NOUN
crl-14484	239	9	for	for	ADP
crl-14484	239	10	making	make	VERB
crl-14484	239	11	informed	informed	ADJ
crl-14484	239	12	management	management	NOUN
crl-14484	239	13	decisions	decision	NOUN
crl-14484	239	14	.	.	PUNCT
crl-14484	240	1	8	8	X
crl-14484	240	2	.	.	PUNCT
crl-14484	241	1	the	the	DET
crl-14484	241	2	apparent	apparent	ADJ
crl-14484	241	3	discrepancy	discrepancy	NOUN
crl-14484	241	4	in	in	ADP
crl-14484	241	5	tables	table	NOUN
crl-14484	241	6	11	11	NUM
crl-14484	241	7	and	and	CCONJ
crl-14484	241	8	12	12	NUM
crl-14484	241	9	for	for	ADP
crl-14484	241	10	librarians	librarian	NOUN
crl-14484	241	11	with	with	ADP
crl-14484	241	12	20	20	NUM
crl-14484	241	13	or	or	CCONJ
crl-14484	241	14	more	more	ADJ
crl-14484	241	15	years	year	NOUN
crl-14484	241	16	of	of	ADP
crl-14484	241	17	experience	experience	NOUN
crl-14484	241	18	:	:	PUNCT
crl-14484	241	19	three	three	NUM
crl-14484	241	20	librarians	librarian	NOUN
crl-14484	241	21	indicated	indicate	VERB
crl-14484	241	22	they	they	PRON
crl-14484	241	23	had	have	VERB
crl-14484	241	24	20	20	NUM
crl-14484	241	25	or	or	CCONJ
crl-14484	241	26	more	more	ADJ
crl-14484	241	27	years	year	NOUN
crl-14484	241	28	of	of	ADP
crl-14484	241	29	both	both	DET
crl-14484	241	30	reference	reference	NOUN
crl-14484	241	31	and	and	CCONJ
crl-14484	241	32	professional	professional	ADJ
crl-14484	241	33	librarian	librarian	ADJ
crl-14484	241	34	experience	experience	NOUN
crl-14484	241	35	,	,	PUNCT
crl-14484	241	36	one	one	NUM
crl-14484	241	37	librarian	librarian	NOUN
crl-14484	241	38	indicated	indicate	VERB
crl-14484	241	39	more	more	ADJ
crl-14484	241	40	than	than	ADP
crl-14484	241	41	20	20	NUM
crl-14484	241	42	years	year	NOUN
crl-14484	241	43	of	of	ADP
crl-14484	241	44	professional	professional	ADJ
crl-14484	241	45	library	library	NOUN
crl-14484	241	46	experience	experience	NOUN
crl-14484	241	47	and	and	CCONJ
crl-14484	241	48	less	less	ADJ
crl-14484	241	49	than	than	ADP
crl-14484	241	50	20	20	NUM
crl-14484	241	51	years	year	NOUN
crl-14484	241	52	of	of	ADP
crl-14484	241	53	reference	reference	NOUN
crl-14484	241	54	experience	experience	NOUN
crl-14484	241	55	,	,	PUNCT
crl-14484	241	56	and	and	CCONJ
crl-14484	241	57	one	one	NUM
crl-14484	241	58	librarian	librarian	NOUN
crl-14484	241	59	indicated	indicate	VERB
crl-14484	241	60	more	more	ADJ
crl-14484	241	61	than	than	ADP
crl-14484	241	62	20	20	NUM
crl-14484	241	63	years	year	NOUN
crl-14484	241	64	of	of	ADP
crl-14484	241	65	reference	reference	NOUN
crl-14484	241	66	experience	experience	NOUN
crl-14484	241	67	but	but	CCONJ
crl-14484	241	68	less	less	ADJ
crl-14484	241	69	than	than	ADP
crl-14484	241	70	20	20	NUM
crl-14484	241	71	year	year	NOUN
crl-14484	241	72	's	's	PART
crl-14484	241	73	experience	experience	NOUN
crl-14484	241	74	as	as	ADP
crl-14484	241	75	a	a	DET
crl-14484	241	76	professional	professional	ADJ
crl-14484	241	77	librarian	librarian	NOUN
crl-14484	241	78	.	.	PUNCT
crl-14484	242	1	appendix	appendix	VERB
crl-14484	242	2	a	a	DET
crl-14484	242	3	:	:	PUNCT
crl-14484	242	4	representative	representative	ADJ
crl-14484	242	5	selection	selection	NOUN
crl-14484	242	6	of	of	ADP
crl-14484	242	7	the	the	DET
crl-14484	242	8	questions	question	NOUN
crl-14484	242	9	used	use	VERB
crl-14484	242	10	for	for	ADP
crl-14484	242	11	unobtrusive	unobtrusive	ADJ
crl-14484	242	12	testing	testing	NOUN
crl-14484	242	13	1	1	NUM
crl-14484	242	14	.	.	PUNCT
crl-14484	243	1	i	i	PRON
crl-14484	243	2	need	need	VERB
crl-14484	243	3	to	to	PART
crl-14484	243	4	find	find	VERB
crl-14484	243	5	the	the	DET
crl-14484	243	6	address	address	NOUN
crl-14484	243	7	and	and	CCONJ
crl-14484	243	8	director	director	NOUN
crl-14484	243	9	of	of	ADP
crl-14484	243	10	the	the	DET
crl-14484	243	11	u.s	u.s	PROPN
crl-14484	243	12	.	.	PROPN
crl-14484	243	13	information	information	NOUN
crl-14484	243	14	agency	agency	NOUN
crl-14484	243	15	.	.	PUNCT
crl-14484	244	1	2	2	X
crl-14484	244	2	.	.	X
crl-14484	244	3	where	where	SCONJ
crl-14484	244	4	can	can	AUX
crl-14484	244	5	i	i	PRON
crl-14484	244	6	find	find	VERB
crl-14484	244	7	out	out	ADP
crl-14484	244	8	which	which	PRON
crl-14484	244	9	colleges	college	NOUN
crl-14484	244	10	offer	offer	VERB
crl-14484	244	11	associate	associate	ADJ
crl-14484	244	12	degrees	degree	NOUN
crl-14484	244	13	in	in	ADP
crl-14484	244	14	engineering	engineering	NOUN
crl-14484	244	15	?	?	PUNCT
crl-14484	245	1	3	3	X
crl-14484	245	2	.	.	X
crl-14484	246	1	i	i	PRON
crl-14484	246	2	'd	would	AUX
crl-14484	246	3	like	like	VERB
crl-14484	246	4	to	to	PART
crl-14484	246	5	find	find	VERB
crl-14484	246	6	a	a	DET
crl-14484	246	7	short	short	ADJ
crl-14484	246	8	statement	statement	NOUN
crl-14484	246	9	that	that	PRON
crl-14484	246	10	explains	explain	VERB
crl-14484	246	11	passive	passive	ADJ
crl-14484	246	12	aggressive	aggressive	ADJ
crl-14484	246	13	personality	personality	NOUN
crl-14484	246	14	.	.	PUNCT
crl-14484	247	1	4	4	X
crl-14484	247	2	.	.	X
crl-14484	247	3	i	i	PRON
crl-14484	247	4	have	have	VERB
crl-14484	247	5	this	this	DET
crl-14484	247	6	citation	citation	NOUN
crl-14484	247	7	:	:	PUNCT
crl-14484	247	8	proc	proc	PROPN
crl-14484	247	9	natl	natl	PROPN
crl-14484	247	10	acad	acad	PROPN
crl-14484	247	11	sci	sci	PROPN
crl-14484	247	12	72(9):3453	72(9):3453	NUM
crl-14484	247	13	+	+	PROPN
crl-14484	247	14	on	on	ADP
crl-14484	247	15	salmonella	salmonella	NOUN
crl-14484	247	16	.	.	PUNCT
crl-14484	248	1	where	where	SCONJ
crl-14484	248	2	is	be	AUX
crl-14484	248	3	it	it	PRON
crl-14484	248	4	?	?	PUNCT
crl-14484	249	1	5	5	X
crl-14484	249	2	.	.	X
crl-14484	249	3	how	how	SCONJ
crl-14484	249	4	do	do	AUX
crl-14484	249	5	you	you	PRON
crl-14484	249	6	use	use	VERB
crl-14484	249	7	science	science	NOUN
crl-14484	249	8	citation	citation	NOUN
crl-14484	249	9	index	index	NOUN
crl-14484	249	10	to	to	PART
crl-14484	249	11	find	find	VERB
crl-14484	249	12	an	an	DET
crl-14484	249	13	article	article	NOUN
crl-14484	249	14	on	on	ADP
crl-14484	249	15	phospholipid	phospholipid	NOUN
crl-14484	249	16	metabolism	metabolism	NOUN
crl-14484	249	17	?	?	PUNCT
crl-14484	250	1	6	6	NUM
crl-14484	250	2	.	.	X
crl-14484	251	1	what	what	PRON
crl-14484	251	2	is	be	AUX
crl-14484	251	3	another	another	DET
crl-14484	251	4	name	name	NOUN
crl-14484	251	5	for	for	ADP
crl-14484	251	6	folic	folic	ADJ
crl-14484	251	7	acid	acid	NOUN
crl-14484	251	8	and	and	CCONJ
crl-14484	251	9	what	what	PRON
crl-14484	251	10	is	be	AUX
crl-14484	251	11	its	its	PRON
crl-14484	251	12	chemical	chemical	ADJ
crl-14484	251	13	formula	formula	NOUN
crl-14484	251	14	?	?	PUNCT
crl-14484	252	1	7	7	X
crl-14484	252	2	.	.	X
crl-14484	252	3	i	i	PRON
crl-14484	252	4	need	need	VERB
crl-14484	252	5	to	to	PART
crl-14484	252	6	know	know	VERB
crl-14484	252	7	where	where	SCONJ
crl-14484	252	8	the	the	DET
crl-14484	252	9	ogoki	ogoki	PROPN
crl-14484	252	10	river	river	NOUN
crl-14484	252	11	is	be	AUX
crl-14484	252	12	located	locate	VERB
crl-14484	252	13	.	.	PUNCT
crl-14484	253	1	8	8	X
crl-14484	253	2	.	.	X
crl-14484	254	1	i	i	PRON
crl-14484	254	2	want	want	VERB
crl-14484	254	3	to	to	PART
crl-14484	254	4	read	read	VERB
crl-14484	254	5	about	about	ADP
crl-14484	254	6	larry	larry	PROPN
crl-14484	254	7	king	king	PROPN
crl-14484	254	8	,	,	PUNCT
crl-14484	254	9	the	the	DET
crl-14484	254	10	radio	radio	NOUN
crl-14484	254	11	talk	talk	NOUN
crl-14484	254	12	-	-	PUNCT
crl-14484	254	13	show	show	NOUN
crl-14484	254	14	host	host	NOUN
crl-14484	254	15	.	.	PUNCT
crl-14484	255	1	i	i	PRON
crl-14484	255	2	need	need	VERB
crl-14484	255	3	information	information	NOUN
crl-14484	255	4	about	about	ADP
crl-14484	255	5	his	his	PRON
crl-14484	255	6	life	life	NOUN
crl-14484	255	7	and	and	CCONJ
crl-14484	255	8	i	i	PRON
crl-14484	255	9	need	need	VERB
crl-14484	255	10	a	a	DET
crl-14484	255	11	picture	picture	NOUN
crl-14484	255	12	of	of	ADP
crl-14484	255	13	him	he	PRON
crl-14484	255	14	.	.	PUNCT
crl-14484	256	1	9	9	X
crl-14484	256	2	.	.	X
crl-14484	256	3	where	where	SCONJ
crl-14484	256	4	are	be	AUX
crl-14484	256	5	your	your	PRON
crl-14484	256	6	books	book	NOUN
crl-14484	256	7	on	on	ADP
crl-14484	256	8	animation	animation	NOUN
crl-14484	256	9	?	?	PUNCT
crl-14484	257	1	10	10	NUM
crl-14484	257	2	.	.	PUNCT
crl-14484	258	1	i	i	PRON
crl-14484	258	2	've	have	AUX
crl-14484	258	3	been	be	AUX
crl-14484	258	4	looking	look	VERB
crl-14484	258	5	all	all	DET
crl-14484	258	6	day	day	NOUN
crl-14484	258	7	for	for	ADP
crl-14484	258	8	the	the	DET
crl-14484	258	9	1986	1986	NUM
crl-14484	258	10	volume	volume	NOUN
crl-14484	258	11	of	of	ADP
crl-14484	258	12	the	the	DET
crl-14484	258	13	middle	middle	PROPN
crl-14484	258	14	east	east	PROPN
crl-14484	258	15	journal	journal	PROPN
crl-14484	258	16	.	.	PUNCT
crl-14484	259	1	it	it	PRON
crl-14484	259	2	's	be	AUX
crl-14484	259	3	not	not	PART
crl-14484	259	4	in	in	ADP
crl-14484	259	5	the	the	DET
crl-14484	259	6	book	book	NOUN
crl-14484	259	7	stacks	stack	NOUN
crl-14484	259	8	or	or	CCONJ
crl-14484	259	9	on	on	ADP
crl-14484	259	10	the	the	DET
crl-14484	259	11	sorting	sort	VERB
crl-14484	259	12	shelves	shelf	NOUN
crl-14484	259	13	.	.	PUNCT
crl-14484	260	1	is	be	AUX
crl-14484	260	2	there	there	PRON
crl-14484	260	3	any	any	DET
crl-14484	260	4	place	place	NOUN
crl-14484	260	5	else	else	ADV
crl-14484	260	6	i	i	PRON
crl-14484	260	7	can	can	AUX
crl-14484	260	8	check	check	VERB
crl-14484	260	9	for	for	ADP
crl-14484	260	10	it	it	PRON
crl-14484	260	11	?	?	PUNCT
crl-14484	261	1	11	11	NUM
crl-14484	261	2	.	.	PUNCT
crl-14484	262	1	i	i	PRON
crl-14484	262	2	need	need	VERB
crl-14484	262	3	brief	brief	ADJ
crl-14484	262	4	biographical	biographical	ADJ
crl-14484	262	5	information	information	NOUN
crl-14484	262	6	on	on	ADP
crl-14484	262	7	important	important	ADJ
crl-14484	262	8	people	people	NOUN
crl-14484	262	9	in	in	ADP
crl-14484	262	10	italian	italian	ADJ
crl-14484	262	11	history	history	NOUN
crl-14484	262	12	.	.	PUNCT
crl-14484	263	1	12	12	NUM
crl-14484	263	2	.	.	PUNCT
crl-14484	264	1	i	i	PRON
crl-14484	264	2	need	need	VERB
crl-14484	264	3	the	the	DET
crl-14484	264	4	address	address	NOUN
crl-14484	264	5	of	of	ADP
crl-14484	264	6	the	the	DET
crl-14484	264	7	lee	lee	PROPN
crl-14484	264	8	county	county	PROPN
crl-14484	264	9	(	(	PUNCT
crl-14484	264	10	alabama	alabama	PROPN
crl-14484	264	11	)	)	PUNCT
crl-14484	264	12	historical	historical	ADJ
crl-14484	264	13	society	society	NOUN
crl-14484	264	14	.	.	PUNCT
crl-14484	265	1	13	13	NUM
crl-14484	265	2	.	.	PUNCT
crl-14484	266	1	i	i	PRON
crl-14484	266	2	need	need	VERB
crl-14484	266	3	to	to	PART
crl-14484	266	4	know	know	VERB
crl-14484	266	5	how	how	SCONJ
crl-14484	266	6	many	many	ADJ
crl-14484	266	7	people	people	NOUN
crl-14484	266	8	in	in	ADP
crl-14484	266	9	the	the	DET
crl-14484	266	10	world	world	NOUN
crl-14484	266	11	speak	speak	VERB
crl-14484	266	12	spanish	spanish	NOUN
crl-14484	266	13	.	.	PUNCT
crl-14484	267	1	14	14	NUM
crl-14484	267	2	.	.	PUNCT
crl-14484	268	1	for	for	ADP
crl-14484	268	2	my	my	PRON
crl-14484	268	3	art	art	NOUN
crl-14484	268	4	history	history	NOUN
crl-14484	268	5	class	class	NOUN
crl-14484	268	6	i	i	PRON
crl-14484	268	7	need	need	VERB
crl-14484	268	8	to	to	PART
crl-14484	268	9	find	find	VERB
crl-14484	268	10	out	out	ADP
crl-14484	268	11	what	what	PRON
crl-14484	268	12	the	the	DET
crl-14484	268	13	ash	ash	NOUN
crl-14484	268	14	can	can	AUX
crl-14484	268	15	school	school	NOUN
crl-14484	268	16	of	of	ADP
crl-14484	268	17	painting	painting	NOUN
crl-14484	268	18	is	be	AUX
crl-14484	268	19	and	and	CCONJ
crl-14484	268	20	who	who	PRON
crl-14484	268	21	some	some	PRON
crl-14484	268	22	of	of	ADP
crl-14484	268	23	the	the	DET
crl-14484	268	24	artists	artist	NOUN
crl-14484	268	25	who	who	PRON
crl-14484	268	26	belonged	belong	VERB
crl-14484	268	27	to	to	ADP
crl-14484	268	28	it	it	PRON
crl-14484	268	29	are	be	AUX
crl-14484	268	30	.	.	PUNCT
crl-14484	269	1	15	15	X
crl-14484	269	2	.	.	PUNCT
crl-14484	270	1	when	when	SCONJ
crl-14484	270	2	did	do	AUX
crl-14484	270	3	they	they	PRON
crl-14484	270	4	start	start	VERB
crl-14484	270	5	rating	rating	NOUN
crl-14484	270	6	films	film	NOUN
crl-14484	270	7	with	with	ADP
crl-14484	270	8	"	"	PUNCT
crl-14484	270	9	g	g	NOUN
crl-14484	270	10	,	,	PUNCT
crl-14484	270	11	"	"	PUNCT
crl-14484	270	12	"	"	PUNCT
crl-14484	270	13	pg	pg	INTJ
crl-14484	270	14	,	,	PUNCT
crl-14484	270	15	"	"	PUNCT
crl-14484	270	16	"	"	PUNCT
crl-14484	270	17	r	r	NOUN
crl-14484	270	18	,	,	PUNCT
crl-14484	270	19	"	"	PUNCT
crl-14484	270	20	and	and	CCONJ
crl-14484	270	21	"	"	PUNCT
crl-14484	270	22	x	x	X
crl-14484	270	23	,	,	PUNCT
crl-14484	270	24	"	"	PUNCT
crl-14484	270	25	and	and	CCONJ
crl-14484	270	26	what	what	PRON
crl-14484	270	27	is	be	AUX
crl-14484	270	28	the	the	DET
crl-14484	270	29	official	official	ADJ
crl-14484	270	30	name	name	NOUN
crl-14484	270	31	of	of	ADP
crl-14484	270	32	this	this	DET
crl-14484	270	33	system	system	NOUN
crl-14484	270	34	?	?	PUNCT
crl-14484	271	1	examples	example	NOUN
crl-14484	271	2	of	of	ADP
crl-14484	271	3	escalator	escalator	NOUN
crl-14484	271	4	questions	question	VERB
crl-14484	271	5	the	the	DET
crl-14484	271	6	correctness	correctness	NOUN
crl-14484	271	7	of	of	ADP
crl-14484	271	8	answers	answer	NOUN
crl-14484	271	9	given	give	VERB
crl-14484	271	10	to	to	ADP
crl-14484	271	11	these	these	DET
crl-14484	271	12	questions	question	NOUN
crl-14484	271	13	was	be	AUX
crl-14484	271	14	determined	determine	VERB
crl-14484	271	15	by	by	ADP
crl-14484	271	16	whether	whether	SCONJ
crl-14484	271	17	or	or	CCONJ
crl-14484	271	18	not	not	PART
crl-14484	271	19	the	the	DET
crl-14484	271	20	desk	desk	NOUN
crl-14484	271	21	assistant	assistant	NOUN
crl-14484	271	22	negotiated	negotiate	VERB
crl-14484	271	23	adequately	adequately	ADV
crl-14484	271	24	to	to	PART
crl-14484	271	25	arrive	arrive	VERB
crl-14484	271	26	at	at	ADP
crl-14484	271	27	the	the	DET
crl-14484	271	28	"	"	PUNCT
crl-14484	271	29	true	true	ADJ
crl-14484	271	30	"	"	PUNCT
crl-14484	271	31	question	question	NOUN
crl-14484	271	32	(	(	PUNCT
crl-14484	271	33	step	step	NOUN
crl-14484	271	34	3	3	NUM
crl-14484	271	35	)	)	PUNCT
crl-14484	271	36	.	.	PUNCT
crl-14484	272	1	1	1	X
crl-14484	272	2	.	.	X
crl-14484	272	3	step	step	NOUN
crl-14484	272	4	1	1	NUM
crl-14484	272	5	:	:	PUNCT
crl-14484	272	6	where	where	SCONJ
crl-14484	272	7	are	be	AUX
crl-14484	272	8	your	your	PRON
crl-14484	272	9	education	education	NOUN
crl-14484	272	10	encyclopec	encyclopec	NOUN
crl-14484	272	11	:	:	PUNCT
crl-14484	272	12	tias	tias	PROPN
crl-14484	272	13	?	?	PUNCT
crl-14484	273	1	step	step	NOUN
crl-14484	273	2	2	2	NUM
crl-14484	273	3	:	:	PUNCT
crl-14484	273	4	i	i	PRON
crl-14484	273	5	need	need	VERB
crl-14484	273	6	information	information	NOUN
crl-14484	273	7	on	on	ADP
crl-14484	273	8	test	test	NOUN
crl-14484	273	9	scores	score	NOUN
crl-14484	273	10	.	.	PUNCT
crl-14484	274	1	step	step	NOUN
crl-14484	274	2	3	3	NUM
crl-14484	274	3	:	:	PUNCT
crl-14484	274	4	i	i	PRON
crl-14484	274	5	want	want	VERB
crl-14484	274	6	to	to	PART
crl-14484	274	7	compare	compare	VERB
crl-14484	274	8	the	the	DET
crl-14484	274	9	act	act	NOUN
crl-14484	274	10	and	and	CCONJ
crl-14484	274	11	sat	sit	VERB
crl-14484	274	12	test	test	NOUN
crl-14484	274	13	scores	score	NOUN
crl-14484	274	14	.	.	PUNCT
crl-14484	275	1	2	2	X
crl-14484	275	2	.	.	X
crl-14484	275	3	step	step	NOUN
crl-14484	275	4	1	1	NUM
crl-14484	275	5	:	:	PUNCT
crl-14484	275	6	my	my	PRON
crl-14484	275	7	teacher	teacher	NOUN
crl-14484	275	8	told	tell	VERB
crl-14484	275	9	me	i	PRON
crl-14484	275	10	to	to	PART
crl-14484	275	11	look	look	VERB
crl-14484	275	12	in	in	ADP
crl-14484	275	13	the	the	DET
crl-14484	275	14	pdr	pdr	PROPN
crl-14484	275	15	to	to	PART
crl-14484	275	16	get	get	VERB
crl-14484	275	17	some	some	DET
crl-14484	275	18	information	information	NOUN
crl-14484	275	19	on	on	ADP
crl-14484	275	20	codeine	codeine	NOUN
crl-14484	275	21	.	.	PUNCT
crl-14484	276	1	where	where	SCONJ
crl-14484	276	2	can	can	AUX
crl-14484	276	3	i	i	PRON
crl-14484	276	4	find	find	VERB
crl-14484	276	5	it	it	PRON
crl-14484	276	6	?	?	PUNCT
crl-14484	277	1	step	step	NOUN
crl-14484	277	2	2	2	NUM
crl-14484	277	3	:	:	PUNCT
crl-14484	277	4	i	i	PRON
crl-14484	277	5	need	need	VERB
crl-14484	277	6	to	to	PART
crl-14484	277	7	know	know	VERB
crl-14484	277	8	if	if	SCONJ
crl-14484	277	9	it	it	PRON
crl-14484	277	10	is	be	AUX
crl-14484	277	11	habit	habit	ADJ
crl-14484	277	12	formin	formin	NOUN
crl-14484	277	13	g.	g.	PROPN
crl-14484	277	14	step	step	NOUN
crl-14484	277	15	3	3	NUM
crl-14484	277	16	:	:	PUNCT
crl-14484	277	17	i	i	PRON
crl-14484	277	18	take	take	VERB
crl-14484	277	19	tylenol	tylenol	NOUN
crl-14484	277	20	with	with	ADP
crl-14484	277	21	codeine	codeine	NOUN
crl-14484	277	22	and	and	CCONJ
crl-14484	277	23	want	want	VERB
crl-14484	277	24	to	to	PART
crl-14484	277	25	know	know	VERB
crl-14484	277	26	if	if	SCONJ
crl-14484	277	27	i	i	PRON
crl-14484	277	28	should	should	AUX
crl-14484	277	29	be	be	AUX
crl-14484	277	30	worried	worried	ADJ
crl-14484	277	31	about	about	ADP
crl-14484	277	32	the	the	DET
crl-14484	277	33	codein	codein	NOUN
crl-14484	277	34	:	:	PUNCT
crl-14484	277	35	e	e	X
crl-14484	277	36	in	in	ADP
crl-14484	277	37	it	it	PRON
crl-14484	277	38	.	.	PUNCT
crl-14484	278	1	3	3	X
crl-14484	278	2	.	.	X
crl-14484	278	3	step	step	NOUN
crl-14484	278	4	1	1	NUM
crl-14484	278	5	:	:	PUNCT
crl-14484	278	6	where	where	SCONJ
crl-14484	278	7	can	can	AUX
crl-14484	278	8	i	i	PRON
crl-14484	278	9	find	find	VERB
crl-14484	278	10	time	time	NOUN
crl-14484	278	11	and	and	CCONJ
crl-14484	278	12	newsweek	newsweek	PROPN
crl-14484	278	13	magazines	magazine	NOUN
crl-14484	278	14	?	?	PUNCT
crl-14484	279	1	step	step	NOUN
crl-14484	279	2	2	2	NUM
crl-14484	279	3	:	:	PUNCT
crl-14484	279	4	i	i	PRON
crl-14484	279	5	need	need	VERB
crl-14484	279	6	articles	article	NOUN
crl-14484	279	7	from	from	ADP
crl-14484	279	8	the	the	DET
crl-14484	279	9	last	last	ADJ
crl-14484	279	10	few	few	ADJ
crl-14484	279	11	months	month	NOUN
crl-14484	279	12	.	.	PUNCT
crl-14484	280	1	step	step	NOUN
crl-14484	280	2	3	3	NUM
crl-14484	280	3	:	:	PUNCT
crl-14484	280	4	i	i	PRON
crl-14484	280	5	need	need	VERB
crl-14484	280	6	information	information	NOUN
crl-14484	280	7	on	on	ADP
crl-14484	280	8	the	the	DET
crl-14484	280	9	fifth	fifth	ADJ
crl-14484	280	10	amendment	amendment	NOUN
crl-14484	280	11	stand	stand	NOUN
crl-14484	280	12	of	of	ADP
crl-14484	280	13	oliver	oliver	PROPN
crl-14484	280	14	north	north	PROPN
crl-14484	280	15	.	.	PUNCT
crl-14484	281	1	meet	meet	VERB
crl-14484	281	2	the	the	DET
crl-14484	281	3	innovators	innovator	NOUN
crl-14484	281	4	of	of	ADP
crl-14484	281	5	the	the	DET
crl-14484	281	6	twentieth	twentieth	ADJ
crl-14484	281	7	century	century	NOUN
crl-14484	281	8	...	...	PUNCT
crl-14484	282	1	who	who	PRON
crl-14484	282	2	,	,	PUNCT
crl-14484	282	3	s	s	VERB
crl-14484	282	4	who	who	PRON
crl-14484	282	5	in	in	ADP
crl-14484	282	6	technology	technology	NOUN
crl-14484	282	7	get	get	VERB
crl-14484	282	8	in	in	ADP
crl-14484	282	9	touch	touch	NOUN
crl-14484	282	10	with	with	ADP
crl-14484	282	11	over	over	ADP
crl-14484	282	12	387000	387000	NUM
crl-14484	282	13	technology	technology	NOUN
crl-14484	282	14	leaders	leader	NOUN
crl-14484	282	15	in	in	ADP
crl-14484	282	16	the	the	DET
crl-14484	282	17	all	all	ADV
crl-14484	282	18	-	-	PUNCT
crl-14484	282	19	new	new	ADJ
crl-14484	282	20	who	who	PRON
crl-14484	282	21	's	be	AUX
crl-14484	282	22	who	who	PRON
crl-14484	282	23	in	in	ADP
crl-14484	282	24	technology	technology	NOUN
crl-14484	282	25	.	.	PUNCT
crl-14484	283	1	this	this	DET
crl-14484	283	2	6th	6th	ADJ
crl-14484	283	3	edition	edition	NOUN
crl-14484	283	4	has	have	AUX
crl-14484	283	5	increased	increase	VERB
crl-14484	283	6	coverage	coverage	NOUN
crl-14484	283	7	and	and	CCONJ
crl-14484	283	8	comes	come	VERB
crl-14484	283	9	to	to	ADP
crl-14484	283	10	you	you	PRON
crl-14484	283	11	in	in	ADP
crl-14484	283	12	a	a	DET
crl-14484	283	13	new	new	ADJ
crl-14484	283	14	size	size	NOUN
crl-14484	283	15	.	.	PUNCT
crl-14484	284	1	it	it	PRON
crl-14484	284	2	's	be	AUX
crl-14484	284	3	now	now	ADV
crl-14484	284	4	published	publish	VERB
crl-14484	284	5	in	in	ADP
crl-14484	284	6	two	two	NUM
crl-14484	284	7	volumes	volume	NOUN
crl-14484	284	8	(	(	PUNCT
crl-14484	284	9	previously	previously	ADV
crl-14484	284	10	published	publish	VERB
crl-14484	284	11	in	in	ADP
crl-14484	284	12	seven	seven	NUM
crl-14484	284	13	volumes	volume	NOUN
crl-14484	284	14	)	)	PUNCT
crl-14484	284	15	to	to	PART
crl-14484	284	16	save	save	VERB
crl-14484	284	17	you	you	PRON
crl-14484	284	18	money	money	NOUN
crl-14484	284	19	and	and	CCONJ
crl-14484	284	20	shelf	shelf	NOUN
crl-14484	284	21	space	space	NOUN
crl-14484	284	22	-	-	PUNCT
crl-14484	284	23	important	important	ADJ
crl-14484	284	24	considerations	consideration	NOUN
crl-14484	284	25	for	for	ADP
crl-14484	284	26	librarians	librarian	NOUN
crl-14484	284	27	today	today	NOUN
crl-14484	284	28	.	.	PUNCT
crl-14484	285	1	in	in	ADP
crl-14484	285	2	addition	addition	NOUN
crl-14484	285	3	,	,	PUNCT
crl-14484	285	4	you	you	PRON
crl-14484	285	5	now	now	ADV
crl-14484	285	6	get	get	VERB
crl-14484	285	7	over	over	ADP
crl-14484	285	8	387000	387000	NUM
crl-14484	285	9	entries	entry	NOUN
crl-14484	285	10	-	-	PUNCT
crl-14484	285	11	an	an	DET
crl-14484	285	12	increase	increase	NOUN
crl-14484	285	13	of	of	ADP
crl-14484	285	14	27000	27000	NUM
crl-14484	285	15	over	over	ADP
crl-14484	285	16	the	the	DET
crl-14484	285	17	previous	previous	ADJ
crl-14484	285	18	edition	edition	NOUN
crl-14484	285	19	.	.	PUNCT
crl-14484	286	1	entries	entry	NOUN
crl-14484	286	2	provide	provide	VERB
crl-14484	286	3	everything	everything	PRON
crl-14484	286	4	you	you	PRON
crl-14484	286	5	need	need	VERB
crl-14484	286	6	to	to	PART
crl-14484	286	7	know	know	VERB
crl-14484	286	8	about	about	ADP
crl-14484	286	9	a	a	DET
crl-14484	286	10	particular	particular	ADJ
crl-14484	286	11	biographee	biographee	NOUN
crl-14484	286	12	-	-	PUNCT
crl-14484	286	13	complete	complete	ADJ
crl-14484	286	14	career	career	NOUN
crl-14484	286	15	,	,	PUNCT
crl-14484	286	16	educational7	educational7	ADJ
crl-14484	286	17	and	and	CCONJ
crl-14484	286	18	personal	personal	ADJ
crl-14484	286	19	data	datum	NOUN
crl-14484	286	20	.	.	PUNCT
crl-14484	287	1	the	the	DET
crl-14484	287	2	indexing	indexing	NOUN
crl-14484	287	3	is	be	AUX
crl-14484	287	4	extensive	extensive	ADJ
crl-14484	287	5	-	-	PUNCT
crl-14484	287	6	more	more	ADJ
crl-14484	287	7	than	than	ADP
crl-14484	287	8	any	any	DET
crl-14484	287	9	other	other	ADJ
crl-14484	287	10	publication	publication	NOUN
crl-14484	287	11	of	of	ADP
crl-14484	287	12	its	its	PRON
crl-14484	287	13	kind	kind	NOUN
crl-14484	287	14	.	.	PUNCT
crl-14484	288	1	locate	locate	ADJ
crl-14484	288	2	potential	potential	ADJ
crl-14484	288	3	consultants	consultant	NOUN
crl-14484	288	4	,	,	PUNCT
crl-14484	288	5	job	job	NOUN
crl-14484	288	6	candidates	candidate	NOUN
crl-14484	288	7	,	,	PUNCT
crl-14484	288	8	or	or	CCONJ
crl-14484	288	9	colleagues	colleague	NOUN
crl-14484	288	10	by	by	ADP
crl-14484	288	11	employer7	employer7	NOUN
crl-14484	288	12	geographic	geographic	ADJ
crl-14484	288	13	location	location	NOUN
crl-14484	288	14	,	,	PUNCT
crl-14484	288	15	principal	principal	ADJ
crl-14484	288	16	expertise7	expertise7	NOUN
crl-14484	288	17	or	or	CCONJ
crl-14484	288	18	technical	technical	ADJ
crl-14484	288	19	discipline	discipline	NOUN
crl-14484	288	20	.	.	PUNCT
crl-14484	289	1	6th	6th	ADJ
crl-14484	289	2	edition	edition	PROPN
crl-14484	289	3	.	.	PUNCT
crl-14484	289	4	edited	edit	VERB
crl-14484	289	5	by	by	ADP
crl-14484	289	6	amy	amy	PROPN
crl-14484	289	7	l.	l.	PROPN
crl-14484	289	8	unterberger	unterberger	PROPN
crl-14484	289	9	.	.	PUNCT
crl-14484	290	1	about	about	ADV
crl-14484	290	2	2,700	2,700	NUM
crl-14484	290	3	pages	page	NOUN
crl-14484	290	4	in	in	ADP
crl-14484	290	5	2	2	NUM
crl-14484	290	6	vols	vol	NOUN
crl-14484	290	7	.	.	PUNCT
crl-14484	291	1	isbn	isbn	ADJ
crl-14484	291	2	0	0	NUM
crl-14484	291	3	-	-	PUNCT
crl-14484	291	4	8103	8103	NUM
crl-14484	291	5	-	-	SYM
crl-14484	291	6	49	49	NUM
crl-14484	291	7	50	50	NUM
crl-14484	291	8	-	-	SYM
crl-14484	291	9	7	7	NUM
crl-14484	291	10	.	.	PUNCT
crl-14484	291	11	order	order	NOUN
crl-14484	291	12	#	#	SYM
crl-14484	291	13	20710	20710	NUM
crl-14484	291	14	-	-	SYM
crl-14484	291	15	99884	99884	NUM
crl-14484	291	16	.	.	PUNCT
crl-14484	292	1	$	$	SYM
crl-14484	292	2	380.00	380.00	NUM
crl-14484	292	3	.	.	PUNCT
crl-14484	293	1	if	if	SCONJ
crl-14484	293	2	your	your	PRON
crl-14484	293	3	collection	collection	NOUN
crl-14484	293	4	is	be	AUX
crl-14484	293	5	missing	miss	VERB
crl-14484	293	6	this	this	DET
crl-14484	293	7	all	all	ADV
crl-14484	293	8	-	-	PUNCT
crl-14484	293	9	important	important	ADJ
crl-14484	293	10	reference	reference	NOUN
crl-14484	293	11	source	source	NOUN
crl-14484	293	12	,	,	PUNCT
crl-14484	293	13	order	order	NOUN
crl-14484	293	14	today	today	NOUN
crl-14484	293	15	by	by	ADP
crl-14484	293	16	calling	call	VERB
crl-14484	293	17	toll	toll	NOUN
crl-14484	293	18	-	-	PUNCT
crl-14484	293	19	free	free	ADJ
crl-14484	293	20	1	1	NUM
crl-14484	293	21	-	-	NUM
crl-14484	293	22	800	800	NUM
crl-14484	293	23	-	-	NUM
crl-14484	293	24	223	223	NUM
crl-14484	293	25	-	-	PUNCT
crl-14484	293	26	galei	galei	NOUN
crl-14484	293	27	gale	gale	PROPN
crl-14484	293	28	research	research	PROPN
crl-14484	293	29	inc	inc	PROPN
crl-14484	293	30	.	.	PROPN
crl-14484	293	31	book	book	PROPN
crl-14484	293	32	tower	tower	PROPN
crl-14484	293	33	•	•	NOUN
crl-14484	293	34	dqll	dqll	PROPN
crl-14484	293	35	.	.	PUNCT
crl-14484	294	1	m48	m48	PROPN
crl-14484	294	2	•	•	NUM
crl-14484	294	3	lkrroit	lkrroit	PROPN
crl-14484	294	4	,	,	PUNCT
crl-14484	294	5	mi	mi	PROPN
crl-14484	294	6	48zn.o748	48zn.o748	NUM
crl-14484	294	7	who	who	PRON
crl-14484	294	8	's	be	AUX
crl-14484	294	9	who	who	PRON
crl-14484	294	10	in	in	ADP
crl-14484	294	11	a1!wit9l	a1!wit9l	PROPN
crl-14484	294	12	-	-	PUNCT
crl-14484	294	13	ft~	ft~	PROPN