id	sid	tid	token	lemma	pos
crl-14752	1	1	college	college	NOUN
crl-14752	1	2	and	and	CCONJ
crl-14752	1	3	research	research	NOUN
crl-14752	1	4	libraries	library	NOUN
crl-14752	1	5	guest	guest	VERB
crl-14752	1	6	editorial	editorial	ADJ
crl-14752	1	7	tqm	tqm	ADJ
crl-14752	1	8	:	:	PUNCT
crl-14752	1	9	quality	quality	NOUN
crl-14752	1	10	improvement	improvement	NOUN
crl-14752	1	11	in	in	ADP
crl-14752	1	12	new	new	ADJ
crl-14752	1	13	clothes	clothe	NOUN
crl-14752	1	14	the	the	DET
crl-14752	1	15	total	total	ADJ
crl-14752	1	16	quality	quality	NOUN
crl-14752	1	17	management	management	NOUN
crl-14752	1	18	(	(	PUNCT
crl-14752	1	19	tqm	tqm	ADJ
crl-14752	1	20	)	)	PUNCT
crl-14752	1	21	movement	movement	NOUN
crl-14752	1	22	is	be	AUX
crl-14752	1	23	alive	alive	ADJ
crl-14752	1	24	and	and	CCONJ
crl-14752	1	25	thriving	thrive	VERB
crl-14752	1	26	throughout	throughout	ADP
crl-14752	1	27	the	the	DET
crl-14752	1	28	fortune	fortune	NOUN
crl-14752	1	29	1000	1000	NUM
crl-14752	1	30	firms	firm	NOUN
crl-14752	1	31	,	,	PUNCT
crl-14752	1	32	the	the	DET
crl-14752	1	33	federal	federal	ADJ
crl-14752	1	34	government	government	NOUN
crl-14752	1	35	,	,	PUNCT
crl-14752	1	36	city	city	NOUN
crl-14752	1	37	governments	government	NOUN
crl-14752	1	38	,	,	PUNCT
crl-14752	1	39	hotels	hotel	NOUN
crl-14752	1	40	,	,	PUNCT
crl-14752	1	41	and	and	CCONJ
crl-14752	1	42	even	even	ADV
crl-14752	1	43	in	in	ADP
crl-14752	1	44	our	our	PRON
crl-14752	1	45	local	local	ADJ
crl-14752	1	46	hospitals	hospital	NOUN
crl-14752	1	47	.	.	PUNCT
crl-14752	2	1	it	it	PRON
crl-14752	2	2	is	be	AUX
crl-14752	2	3	spreading	spread	VERB
crl-14752	2	4	across	across	ADP
crl-14752	2	5	america	america	PROPN
crl-14752	2	6	like	like	ADP
crl-14752	2	7	a	a	DET
crl-14752	2	8	new	new	ADJ
crl-14752	2	9	religion	religion	NOUN
crl-14752	2	10	.	.	PUNCT
crl-14752	3	1	and	and	CCONJ
crl-14752	3	2	it	it	PRON
crl-14752	3	3	is	be	AUX
crl-14752	3	4	moving	move	VERB
crl-14752	3	5	quickly	quickly	ADV
crl-14752	3	6	into	into	ADP
crl-14752	3	7	the	the	DET
crl-14752	3	8	academy	academy	NOUN
crl-14752	3	9	.	.	PUNCT
crl-14752	4	1	the	the	DET
crl-14752	4	2	range	range	NOUN
crl-14752	4	3	of	of	ADP
crl-14752	4	4	tqm	tqm	ADJ
crl-14752	4	5	implementation	implementation	NOUN
crl-14752	4	6	in	in	ADP
crl-14752	4	7	higher	high	ADJ
crl-14752	4	8	education	education	NOUN
crl-14752	4	9	extends	extend	VERB
crl-14752	4	10	from	from	ADP
crl-14752	4	11	our	our	PRON
crl-14752	4	12	most	most	ADV
crl-14752	4	13	prestigious	prestigious	ADJ
crl-14752	4	14	universities	university	NOUN
crl-14752	4	15	to	to	ADP
crl-14752	4	16	community	community	NOUN
crl-14752	4	17	colleges	college	NOUN
crl-14752	4	18	.	.	PUNCT
crl-14752	5	1	w.	w.	PROPN
crl-14752	5	2	edwards	edwards	PROPN
crl-14752	5	3	deming	deming	PROPN
crl-14752	5	4	,	,	PUNCT
crl-14752	5	5	an	an	DET
crl-14752	5	6	american	american	ADJ
crl-14752	5	7	statistician	statistician	NOUN
crl-14752	5	8	whose	whose	DET
crl-14752	5	9	ideas	idea	NOUN
crl-14752	5	10	about	about	ADP
crl-14752	5	11	quality	quality	NOUN
crl-14752	5	12	found	find	VERB
crl-14752	5	13	little	little	ADJ
crl-14752	5	14	favorable	favorable	ADJ
crl-14752	5	15	response	response	NOUN
crl-14752	5	16	at	at	ADP
crl-14752	5	17	home	home	NOUN
crl-14752	5	18	,	,	PUNCT
crl-14752	5	19	lectured	lecture	VERB
crl-14752	5	20	in	in	ADP
crl-14752	5	21	1950	1950	NUM
crl-14752	5	22	to	to	ADP
crl-14752	5	23	the	the	DET
crl-14752	5	24	japanese	japanese	PROPN
crl-14752	5	25	.	.	PUNCT
crl-14752	6	1	he	he	PRON
crl-14752	6	2	excoriated	excoriate	VERB
crl-14752	6	3	them	they	PRON
crl-14752	6	4	for	for	ADP
crl-14752	6	5	their	their	PRON
crl-14752	6	6	cheap	cheap	ADJ
crl-14752	6	7	,	,	PUNCT
crl-14752	6	8	shoddy	shoddy	ADJ
crl-14752	6	9	goods	good	NOUN
crl-14752	6	10	and	and	CCONJ
crl-14752	6	11	told	tell	VERB
crl-14752	6	12	them	they	PRON
crl-14752	6	13	that	that	SCONJ
crl-14752	6	14	an	an	DET
crl-14752	6	15	emphasis	emphasis	NOUN
crl-14752	6	16	on	on	ADP
crl-14752	6	17	quality	quality	NOUN
crl-14752	6	18	would	would	AUX
crl-14752	6	19	result	result	VERB
crl-14752	6	20	in	in	ADP
crl-14752	6	21	lasting	last	VERB
crl-14752	6	22	benefits	benefit	NOUN
crl-14752	6	23	in	in	ADP
crl-14752	6	24	market	market	NOUN
crl-14752	6	25	share	share	NOUN
crl-14752	6	26	and	and	CCONJ
crl-14752	6	27	profitability	profitability	NOUN
crl-14752	6	28	.	.	PUNCT
crl-14752	7	1	he	he	PRON
crl-14752	7	2	laid	lay	VERB
crl-14752	7	3	out	out	ADP
crl-14752	7	4	principles	principle	NOUN
crl-14752	7	5	for	for	ADP
crl-14752	7	6	making	make	VERB
crl-14752	7	7	quality	quality	NOUN
crl-14752	7	8	a	a	DET
crl-14752	7	9	strategic	strategic	ADJ
crl-14752	7	10	advantage	advantage	NOUN
crl-14752	7	11	.	.	PUNCT
crl-14752	8	1	they	they	PRON
crl-14752	8	2	listened	listen	VERB
crl-14752	8	3	to	to	ADP
crl-14752	8	4	him	he	PRON
crl-14752	8	5	.	.	PUNCT
crl-14752	9	1	they	they	PRON
crl-14752	9	2	also	also	ADV
crl-14752	9	3	listened	listen	VERB
crl-14752	9	4	to	to	ADP
crl-14752	9	5	joseph	joseph	PROPN
crl-14752	9	6	juran	juran	PROPN
crl-14752	9	7	in	in	ADP
crl-14752	9	8	1954	1954	NUM
crl-14752	9	9	,	,	PUNCT
crl-14752	9	10	and	and	CCONJ
crl-14752	9	11	later	later	ADV
crl-14752	9	12	to	to	ADP
crl-14752	9	13	philip	philip	PROPN
crl-14752	9	14	crosby.1	crosby.1	PROPN
crl-14752	9	15	the	the	DET
crl-14752	9	16	japanese	japanese	PROPN
crl-14752	9	17	struggled	struggle	VERB
crl-14752	9	18	with	with	ADP
crl-14752	9	19	adapting	adapt	VERB
crl-14752	9	20	the	the	DET
crl-14752	9	21	quality	quality	NOUN
crl-14752	9	22	principles	principle	NOUN
crl-14752	9	23	,	,	PUNCT
crl-14752	9	24	and	and	CCONJ
crl-14752	9	25	they	they	PRON
crl-14752	9	26	pursued	pursue	VERB
crl-14752	9	27	the	the	DET
crl-14752	9	28	quality	quality	NOUN
crl-14752	9	29	ideal	ideal	NOUN
crl-14752	9	30	relentlessly	relentlessly	ADV
crl-14752	9	31	.	.	PUNCT
crl-14752	10	1	the	the	DET
crl-14752	10	2	rest	rest	NOUN
crl-14752	10	3	,	,	PUNCT
crl-14752	10	4	as	as	SCONJ
crl-14752	10	5	they	they	PRON
crl-14752	10	6	say	say	VERB
crl-14752	10	7	,	,	PUNCT
crl-14752	10	8	is	be	AUX
crl-14752	10	9	history	history	NOUN
crl-14752	10	10	.	.	PUNCT
crl-14752	11	1	hard	hard	ADV
crl-14752	11	2	-	-	PUNCT
crl-14752	11	3	pressed	press	VERB
crl-14752	11	4	american	american	ADJ
crl-14752	11	5	firms	firm	NOUN
crl-14752	11	6	began	begin	VERB
crl-14752	11	7	the	the	DET
crl-14752	11	8	quality	quality	NOUN
crl-14752	11	9	improvement	improvement	NOUN
crl-14752	11	10	process	process	NOUN
crl-14752	11	11	in	in	ADP
crl-14752	11	12	the	the	DET
crl-14752	11	13	early	early	ADJ
crl-14752	11	14	1980s	1980s	NUM
crl-14752	11	15	.	.	PUNCT
crl-14752	12	1	quality	quality	NOUN
crl-14752	12	2	became	become	VERB
crl-14752	12	3	job	job	NOUN
crl-14752	12	4	1	1	NUM
crl-14752	12	5	in	in	ADP
crl-14752	12	6	many	many	ADJ
crl-14752	12	7	companies	company	NOUN
crl-14752	12	8	(	(	PUNCT
crl-14752	12	9	e.g.	e.g.	ADV
crl-14752	12	10	,	,	PUNCT
crl-14752	12	11	ibm	ibm	PROPN
crl-14752	12	12	,	,	PUNCT
crl-14752	12	13	ford	ford	PROPN
crl-14752	12	14	,	,	PUNCT
crl-14752	12	15	motorola	motorola	PROPN
crl-14752	12	16	)	)	PUNCT
crl-14752	12	17	,	,	PUNCT
crl-14752	12	18	and	and	CCONJ
crl-14752	12	19	the	the	DET
crl-14752	12	20	u.s	u.s	PROPN
crl-14752	12	21	.	.	PROPN
crl-14752	12	22	navy	navy	PROPN
crl-14752	12	23	coined	coin	VERB
crl-14752	12	24	the	the	DET
crl-14752	12	25	phrase	phrase	NOUN
crl-14752	12	26	total	total	ADJ
crl-14752	12	27	quality	quality	NOUN
crl-14752	12	28	management	management	NOUN
crl-14752	12	29	.	.	PUNCT
crl-14752	13	1	simply	simply	ADV
crl-14752	13	2	put	put	VERB
crl-14752	13	3	,	,	PUNCT
crl-14752	13	4	libraries	library	NOUN
crl-14752	13	5	are	be	AUX
crl-14752	13	6	a	a	DET
crl-14752	13	7	natural	natural	ADJ
crl-14752	13	8	entity	entity	NOUN
crl-14752	13	9	for	for	ADP
crl-14752	13	10	tqm	tqm	NUM
crl-14752	13	11	.	.	PUNCT
crl-14752	14	1	is	be	AUX
crl-14752	14	2	there	there	PRON
crl-14752	14	3	any	any	DET
crl-14752	14	4	library	library	NOUN
crl-14752	14	5	not	not	PART
crl-14752	14	6	pursuing	pursue	VERB
crl-14752	14	7	improvement	improvement	NOUN
crl-14752	14	8	in	in	ADP
crl-14752	14	9	its	its	PRON
crl-14752	14	10	service	service	NOUN
crl-14752	14	11	?	?	PUNCT
crl-14752	15	1	to	to	PART
crl-14752	15	2	take	take	VERB
crl-14752	15	3	this	this	DET
crl-14752	15	4	line	line	NOUN
crl-14752	15	5	of	of	ADP
crl-14752	15	6	thinking	think	VERB
crl-14752	15	7	a	a	DET
crl-14752	15	8	step	step	NOUN
crl-14752	15	9	further	far	ADV
crl-14752	15	10	,	,	PUNCT
crl-14752	15	11	most	most	ADJ
crl-14752	15	12	libraries	library	NOUN
crl-14752	15	13	are	be	AUX
crl-14752	15	14	pursuing	pursue	VERB
crl-14752	15	15	excellence	excellence	NOUN
crl-14752	15	16	in	in	ADP
crl-14752	15	17	their	their	PRON
crl-14752	15	18	products	product	NOUN
crl-14752	15	19	and	and	CCONJ
crl-14752	15	20	services	service	NOUN
crl-14752	15	21	.	.	PUNCT
crl-14752	16	1	we	we	PRON
crl-14752	16	2	do	do	AUX
crl-14752	16	3	not	not	PART
crl-14752	16	4	hear	hear	VERB
crl-14752	16	5	library	library	NOUN
crl-14752	16	6	staff	staff	NOUN
crl-14752	16	7	saying	say	VERB
crl-14752	16	8	,	,	PUNCT
crl-14752	16	9	"	"	PUNCT
crl-14752	16	10	we	we	PRON
crl-14752	16	11	are	be	AUX
crl-14752	16	12	committed	commit	VERB
crl-14752	16	13	to	to	ADP
crl-14752	16	14	mediocrity	mediocrity	NOUN
crl-14752	16	15	around	around	ADP
crl-14752	16	16	here	here	ADV
crl-14752	16	17	.	.	PUNCT
crl-14752	16	18	"	"	PUNCT
crl-14752	17	1	libraries	library	NOUN
crl-14752	17	2	are	be	AUX
crl-14752	17	3	essentially	essentially	ADV
crl-14752	17	4	service	service	NOUN
crl-14752	17	5	organizations	organization	NOUN
crl-14752	17	6	,	,	PUNCT
crl-14752	17	7	and	and	CCONJ
crl-14752	17	8	nearly	nearly	ADV
crl-14752	17	9	all	all	PRON
crl-14752	17	10	people	people	NOUN
crl-14752	17	11	working	work	VERB
crl-14752	17	12	in	in	ADP
crl-14752	17	13	academic	academic	ADJ
crl-14752	17	14	libraries	library	NOUN
crl-14752	17	15	want	want	VERB
crl-14752	17	16	to	to	PART
crl-14752	17	17	offer	offer	VERB
crl-14752	17	18	the	the	DET
crl-14752	17	19	very	very	ADV
crl-14752	17	20	best	good	ADJ
crl-14752	17	21	service	service	NOUN
crl-14752	17	22	to	to	ADP
crl-14752	17	23	the	the	DET
crl-14752	17	24	students	student	NOUN
crl-14752	17	25	and	and	CCONJ
crl-14752	17	26	faculty	faculty	NOUN
crl-14752	17	27	.	.	PUNCT
crl-14752	18	1	users	user	NOUN
crl-14752	18	2	(	(	PUNCT
crl-14752	18	3	consumers	consumer	NOUN
crl-14752	18	4	)	)	PUNCT
crl-14752	18	5	describe	describe	VERB
crl-14752	18	6	quality	quality	NOUN
crl-14752	18	7	by	by	ADP
crl-14752	18	8	the	the	DET
crl-14752	18	9	characteristics	characteristic	NOUN
crl-14752	18	10	of	of	ADP
crl-14752	18	11	the	the	DET
crl-14752	18	12	product	product	NOUN
crl-14752	18	13	or	or	CCONJ
crl-14752	18	14	service	service	NOUN
crl-14752	18	15	they	they	PRON
crl-14752	18	16	acquire	acquire	VERB
crl-14752	18	17	:	:	PUNCT
crl-14752	18	18	it	it	PRON
crl-14752	18	19	is	be	AUX
crl-14752	18	20	available	available	ADJ
crl-14752	18	21	,	,	PUNCT
crl-14752	18	22	it	it	PRON
crl-14752	18	23	is	be	AUX
crl-14752	18	24	exactly	exactly	ADV
crl-14752	18	25	the	the	DET
crl-14752	18	26	information	information	NOUN
crl-14752	18	27	being	be	AUX
crl-14752	18	28	sought	seek	VERB
crl-14752	18	29	,	,	PUNCT
crl-14752	18	30	service	service	NOUN
crl-14752	18	31	is	be	AUX
crl-14752	18	32	good	good	ADJ
crl-14752	18	33	,	,	PUNCT
crl-14752	18	34	and	and	CCONJ
crl-14752	18	35	library	library	ADJ
crl-14752	18	36	staff	staff	NOUN
crl-14752	18	37	is	be	AUX
crl-14752	18	38	courteous	courteous	ADJ
crl-14752	18	39	and	and	CCONJ
crl-14752	18	40	helpful	helpful	ADJ
crl-14752	18	41	.	.	PUNCT
crl-14752	19	1	quality	quality	NOUN
crl-14752	19	2	is	be	AUX
crl-14752	19	3	what	what	PRON
crl-14752	19	4	one	one	NUM
crl-14752	19	5	needs	need	VERB
crl-14752	19	6	and	and	CCONJ
crl-14752	19	7	wants	want	VERB
crl-14752	19	8	,	,	PUNCT
crl-14752	19	9	not	not	PART
crl-14752	19	10	what	what	PRON
crl-14752	19	11	you	you	PRON
crl-14752	19	12	think	think	VERB
crl-14752	19	13	is	be	AUX
crl-14752	19	14	needed	need	VERB
crl-14752	19	15	or	or	CCONJ
crl-14752	19	16	what	what	PRON
crl-14752	19	17	is	be	AUX
crl-14752	19	18	convenient	convenient	ADJ
crl-14752	19	19	for	for	SCONJ
crl-14752	19	20	you	you	PRON
crl-14752	19	21	to	to	PART
crl-14752	19	22	deliver	deliver	VERB
crl-14752	19	23	.	.	PUNCT
crl-14752	20	1	to	to	PART
crl-14752	20	2	paraphrase	paraphrase	PROPN
crl-14752	20	3	peter	peter	PROPN
crl-14752	20	4	drucker	drucker	PROPN
crl-14752	20	5	,	,	PUNCT
crl-14752	20	6	"	"	PUNCT
crl-14752	20	7	libraries	library	NOUN
crl-14752	20	8	do	do	AUX
crl-14752	20	9	not	not	PART
crl-14752	20	10	exist	exist	VERB
crl-14752	20	11	for	for	ADP
crl-14752	20	12	people	people	NOUN
crl-14752	20	13	who	who	PRON
crl-14752	20	14	work	work	VERB
crl-14752	20	15	in	in	ADP
crl-14752	20	16	them	they	PRON
crl-14752	20	17	,	,	PUNCT
crl-14752	20	18	but	but	CCONJ
crl-14752	20	19	for	for	ADP
crl-14752	20	20	the	the	DET
crl-14752	20	21	people	people	NOUN
crl-14752	20	22	they	they	PRON
crl-14752	20	23	serve	serve	VERB
crl-14752	20	24	.	.	PUNCT
crl-14752	20	25	"	"	PUNCT
crl-14752	21	1	tqm	tqm	ADJ
crl-14752	21	2	advocates	advocate	NOUN
crl-14752	21	3	not	not	PART
crl-14752	21	4	only	only	ADV
crl-14752	21	5	meeting	meet	VERB
crl-14752	21	6	the	the	DET
crl-14752	21	7	users	user	NOUN
crl-14752	21	8	'	'	PART
crl-14752	21	9	needs	need	NOUN
crl-14752	21	10	but	but	CCONJ
crl-14752	21	11	also	also	ADV
crl-14752	21	12	anticipating	anticipate	VERB
crl-14752	21	13	and	and	CCONJ
crl-14752	21	14	exceeding	exceed	VERB
crl-14752	21	15	the	the	DET
crl-14752	21	16	everchanging	everchanging	NOUN
crl-14752	21	17	needs	need	NOUN
crl-14752	21	18	of	of	ADP
crl-14752	21	19	users	user	NOUN
crl-14752	21	20	.	.	PUNCT
crl-14752	22	1	the	the	DET
crl-14752	22	2	academic	academic	ADJ
crl-14752	22	3	library	library	NOUN
crl-14752	22	4	's	's	PART
crl-14752	22	5	users	user	NOUN
crl-14752	22	6	are	be	AUX
crl-14752	22	7	normally	normally	ADV
crl-14752	22	8	thought	think	VERB
crl-14752	22	9	of	of	ADP
crl-14752	22	10	as	as	ADP
crl-14752	22	11	being	be	AUX
crl-14752	22	12	primarily	primarily	ADV
crl-14752	22	13	the	the	DET
crl-14752	22	14	students	student	NOUN
crl-14752	22	15	and	and	CCONJ
crl-14752	22	16	faculty	faculty	NOUN
crl-14752	22	17	.	.	PUNCT
crl-14752	23	1	however	however	ADV
crl-14752	23	2	,	,	PUNCT
crl-14752	23	3	the	the	DET
crl-14752	23	4	library	library	NOUN
crl-14752	23	5	construct	construct	NOUN
crl-14752	23	6	has	have	VERB
crl-14752	23	7	its	its	PRON
crl-14752	23	8	own	own	ADJ
crl-14752	23	9	internal	internal	ADJ
crl-14752	23	10	users	user	NOUN
crl-14752	23	11	(	(	PUNCT
crl-14752	23	12	e.g.	e.g.	ADV
crl-14752	23	13	,	,	PUNCT
crl-14752	23	14	the	the	DET
crl-14752	23	15	public	public	ADJ
crl-14752	23	16	services	services	PROPN
crl-14752	23	17	'	'	PART
crl-14752	23	18	staff	staff	NOUN
crl-14752	23	19	are	be	AUX
crl-14752	23	20	users	user	NOUN
crl-14752	23	21	of	of	ADP
crl-14752	23	22	the	the	DET
crl-14752	23	23	products	product	NOUN
crl-14752	23	24	processed	process	VERB
crl-14752	23	25	by	by	ADP
crl-14752	23	26	the	the	DET
crl-14752	23	27	technical	technical	PROPN
crl-14752	23	28	services	services	PROPN
crl-14752	23	29	'	'	PART
crl-14752	23	30	staff	staff	NOUN
crl-14752	23	31	)	)	PUNCT
crl-14752	23	32	.	.	PUNCT
crl-14752	24	1	ideally	ideally	ADV
crl-14752	24	2	,	,	PUNCT
crl-14752	24	3	before	before	SCONJ
crl-14752	24	4	a	a	DET
crl-14752	24	5	library	library	NOUN
crl-14752	24	6	begins	begins	AUX
crl-14752	24	7	rolling	roll	VERB
crl-14752	24	8	out	out	ADP
crl-14752	24	9	tqm	tqm	ADJ
crl-14752	24	10	,	,	PUNCT
crl-14752	24	11	a	a	DET
crl-14752	24	12	strategic	strategic	ADJ
crl-14752	24	13	plan	plan	NOUN
crl-14752	24	14	is	be	AUX
crl-14752	24	15	in	in	ADP
crl-14752	24	16	place	place	NOUN
crl-14752	24	17	.	.	PUNCT
crl-14752	25	1	the	the	DET
crl-14752	25	2	principles	principle	NOUN
crl-14752	25	3	of	of	ADP
crl-14752	25	4	tqm	tqm	PROPN
crl-14752	25	5	frequently	frequently	ADV
crl-14752	25	6	refer	refer	VERB
crl-14752	25	7	back	back	ADV
crl-14752	25	8	to	to	ADP
crl-14752	25	9	the	the	DET
crl-14752	25	10	library	library	NOUN
crl-14752	25	11	's	's	PART
crl-14752	25	12	mission	mission	NOUN
crl-14752	25	13	and	and	CCONJ
crl-14752	25	14	vision	vision	NOUN
crl-14752	25	15	statements	statement	NOUN
crl-14752	25	16	,	,	PUNCT
crl-14752	25	17	goals	goal	NOUN
crl-14752	25	18	,	,	PUNCT
crl-14752	25	19	objectives	objective	NOUN
crl-14752	25	20	,	,	PUNCT
crl-14752	25	21	and	and	CCONJ
crl-14752	25	22	strategies	strategy	NOUN
crl-14752	25	23	.	.	PUNCT
crl-14752	26	1	a	a	DET
crl-14752	26	2	strategic	strategic	ADJ
crl-14752	26	3	plan	plan	NOUN
crl-14752	26	4	provides	provide	VERB
crl-14752	26	5	focus	focus	NOUN
crl-14752	26	6	and	and	CCONJ
crl-14752	26	7	articulation	articulation	NOUN
crl-14752	26	8	to	to	ADP
crl-14752	26	9	the	the	DET
crl-14752	26	10	library	library	NOUN
crl-14752	26	11	's	's	PART
crl-14752	26	12	multiyear	multiyear	ADJ
crl-14752	26	13	expectations	expectation	NOUN
crl-14752	26	14	.	.	PUNCT
crl-14752	27	1	the	the	DET
crl-14752	27	2	strategies	strategy	NOUN
crl-14752	27	3	formulated	formulate	VERB
crl-14752	27	4	to	to	PART
crl-14752	27	5	advance	advance	VERB
crl-14752	27	6	the	the	DET
crl-14752	27	7	library	library	NOUN
crl-14752	27	8	must	must	AUX
crl-14752	27	9	reflect	reflect	VERB
crl-14752	27	10	the	the	DET
crl-14752	27	11	best	good	ADJ
crl-14752	27	12	thinking	thinking	NOUN
crl-14752	27	13	available	available	ADJ
crl-14752	27	14	,	,	PUNCT
crl-14752	27	15	.	.	PUNCT
crl-14752	28	1	and	and	CCONJ
crl-14752	28	2	they	they	PRON
crl-14752	28	3	most	most	ADV
crl-14752	28	4	certainly	certainly	ADV
crl-14752	28	5	have	have	VERB
crl-14752	28	6	to	to	PART
crl-14752	28	7	include	include	VERB
crl-14752	28	8	action	action	NOUN
crl-14752	28	9	steps	step	NOUN
crl-14752	28	10	to	to	PART
crl-14752	28	11	be	be	AUX
crl-14752	28	12	followed	follow	VERB
crl-14752	28	13	by	by	ADP
crl-14752	28	14	specific	specific	ADJ
crl-14752	28	15	library	library	NOUN
crl-14752	28	16	personnel	personnel	NOUN
crl-14752	28	17	.	.	PUNCT
crl-14752	29	1	like	like	ADP
crl-14752	29	2	commitment	commitment	NOUN
crl-14752	29	3	to	to	ADP
crl-14752	29	4	strategic	strategic	ADJ
crl-14752	29	5	planning	planning	NOUN
crl-14752	29	6	,	,	PUNCT
crl-14752	29	7	tqm	tqm	PROPN
crl-14752	29	8	requires	require	VERB
crl-14752	29	9	that	that	SCONJ
crl-14752	29	10	the	the	DET
crl-14752	29	11	library	library	NOUN
crl-14752	29	12	's	's	PART
crl-14752	29	13	top	top	ADJ
crl-14752	29	14	management	management	NOUN
crl-14752	29	15	,	,	PUNCT
crl-14752	29	16	by	by	ADP
crl-14752	29	17	word	word	NOUN
crl-14752	29	18	and	and	CCONJ
crl-14752	29	19	deed	deed	NOUN
crl-14752	29	20	,	,	PUNCT
crl-14752	29	21	display	display	VERB
crl-14752	29	22	commitment	commitment	NOUN
crl-14752	29	23	to	to	ADP
crl-14752	29	24	continuous	continuous	ADJ
crl-14752	29	25	quality	quality	NOUN
crl-14752	29	26	improvement	improvement	NOUN
crl-14752	29	27	.	.	PUNCT
crl-14752	30	1	tqm	tqm	PROPN
crl-14752	30	2	has	have	VERB
crl-14752	30	3	to	to	PART
crl-14752	30	4	be	be	AUX
crl-14752	30	5	entrenched	entrench	VERB
crl-14752	30	6	in	in	ADP
crl-14752	30	7	the	the	DET
crl-14752	30	8	rhetoric	rhetoric	NOUN
crl-14752	30	9	of	of	ADP
crl-14752	30	10	the	the	DET
crl-14752	30	11	library	library	NOUN
crl-14752	30	12	's	's	PART
crl-14752	30	13	leadership	leadership	NOUN
crl-14752	30	14	;	;	PUNCT
crl-14752	30	15	resources	resource	NOUN
crl-14752	30	16	allocation	allocation	NOUN
crl-14752	30	17	/	/	SYM
crl-14752	30	18	redeployment	redeployment	NOUN
crl-14752	30	19	is	be	AUX
crl-14752	30	20	necessary	necessary	ADJ
crl-14752	30	21	to	to	PART
crl-14752	30	22	make	make	VERB
crl-14752	30	23	"	"	PUNCT
crl-14752	30	24	walk	walk	VERB
crl-14752	30	25	the	the	DET
crl-14752	30	26	talk	talk	NOUN
crl-14752	30	27	"	"	PUNCT
crl-14752	30	28	evident	evident	ADJ
crl-14752	30	29	.	.	PUNCT
crl-14752	31	1	481	481	NUM
crl-14752	31	2	482	482	NUM
crl-14752	31	3	college	college	PROPN
crl-14752	31	4	&	&	CCONJ
crl-14752	31	5	research	research	PROPN
crl-14752	31	6	libraries	library	NOUN
crl-14752	31	7	most	most	ADV
crl-14752	31	8	importantly	importantly	ADV
crl-14752	31	9	,	,	PUNCT
crl-14752	31	10	the	the	DET
crl-14752	31	11	quest	quest	NOUN
crl-14752	31	12	for	for	ADP
crl-14752	31	13	quality	quality	NOUN
crl-14752	31	14	must	must	AUX
crl-14752	31	15	be	be	AUX
crl-14752	31	16	given	give	VERB
crl-14752	31	17	meaning	meaning	NOUN
crl-14752	31	18	through	through	ADP
crl-14752	31	19	actions.2	actions.2	ADJ
crl-14752	31	20	advocates	advocate	NOUN
crl-14752	31	21	of	of	ADP
crl-14752	31	22	tqm	tqm	ADJ
crl-14752	31	23	call	call	NOUN
crl-14752	31	24	for	for	ADP
crl-14752	31	25	more	more	ADJ
crl-14752	31	26	than	than	ADP
crl-14752	31	27	a	a	DET
crl-14752	31	28	change	change	NOUN
crl-14752	31	29	in	in	ADP
crl-14752	31	30	management	management	NOUN
crl-14752	31	31	practices	practice	NOUN
crl-14752	31	32	.	.	PUNCT
crl-14752	32	1	they	they	PRON
crl-14752	32	2	want	want	VERB
crl-14752	32	3	an	an	DET
crl-14752	32	4	entirely	entirely	ADV
crl-14752	32	5	new	new	ADJ
crl-14752	32	6	organization	organization	NOUN
crl-14752	32	7	,	,	PUNCT
crl-14752	32	8	one	one	NUM
crl-14752	32	9	whose	whose	DET
crl-14752	32	10	culture	culture	NOUN
crl-14752	32	11	is	be	AUX
crl-14752	32	12	quality	quality	NOUN
crl-14752	32	13	-	-	PUNCT
crl-14752	32	14	driven	drive	VERB
crl-14752	32	15	,	,	PUNCT
crl-14752	32	16	customer	customer	NOUN
crl-14752	32	17	-	-	PUNCT
crl-14752	32	18	oriented	orient	VERB
crl-14752	32	19	,	,	PUNCT
crl-14752	32	20	marked	mark	VERB
crl-14752	32	21	by	by	ADP
crl-14752	32	22	teamwork	teamwork	NOUN
crl-14752	32	23	,	,	PUNCT
crl-14752	32	24	and	and	CCONJ
crl-14752	32	25	avid	avid	VERB
crl-14752	32	26	about	about	ADP
crl-14752	32	27	improvement	improvement	NOUN
crl-14752	32	28	.	.	PUNCT
crl-14752	33	1	since	since	SCONJ
crl-14752	33	2	libraries	library	NOUN
crl-14752	33	3	are	be	AUX
crl-14752	33	4	already	already	ADV
crl-14752	33	5	user	user	NOUN
crl-14752	33	6	-	-	PUNCT
crl-14752	33	7	focused	focus	VERB
crl-14752	33	8	and	and	CCONJ
crl-14752	33	9	practice	practice	VERB
crl-14752	33	10	continuous	continuous	ADJ
crl-14752	33	11	improvement	improvement	NOUN
crl-14752	33	12	,	,	PUNCT
crl-14752	33	13	how	how	SCONJ
crl-14752	33	14	is	be	AUX
crl-14752	33	15	tqm	tqm	VERB
crl-14752	33	16	different	different	ADJ
crl-14752	33	17	from	from	ADP
crl-14752	33	18	what	what	PRON
crl-14752	33	19	is	be	AUX
crl-14752	33	20	currently	currently	ADV
crl-14752	33	21	being	be	AUX
crl-14752	33	22	done	do	VERB
crl-14752	33	23	?	?	PUNCT
crl-14752	34	1	notable	notable	ADJ
crl-14752	34	2	principles	principle	NOUN
crl-14752	34	3	of	of	ADP
crl-14752	34	4	tqm	tqm	PROPN
crl-14752	34	5	are	be	AUX
crl-14752	34	6	embodied	embody	VERB
crl-14752	34	7	in	in	ADP
crl-14752	34	8	the	the	DET
crl-14752	34	9	following	follow	VERB
crl-14752	34	10	areas	area	NOUN
crl-14752	34	11	:	:	PUNCT
crl-14752	34	12	•	•	NUM
crl-14752	34	13	managing	manage	VERB
crl-14752	34	14	by	by	ADP
crl-14752	34	15	fact	fact	NOUN
crl-14752	34	16	.	.	PUNCT
crl-14752	35	1	many	many	ADJ
crl-14752	35	2	library	library	ADJ
crl-14752	35	3	decisions	decision	NOUN
crl-14752	35	4	are	be	AUX
crl-14752	35	5	made	make	VERB
crl-14752	35	6	without	without	ADP
crl-14752	35	7	a	a	DET
crl-14752	35	8	careful	careful	ADJ
crl-14752	35	9	analysis	analysis	NOUN
crl-14752	35	10	of	of	ADP
crl-14752	35	11	the	the	DET
crl-14752	35	12	facts	fact	NOUN
crl-14752	35	13	.	.	PUNCT
crl-14752	36	1	objective	objective	ADJ
crl-14752	36	2	data	datum	NOUN
crl-14752	36	3	are	be	AUX
crl-14752	36	4	of	of	ADP
crl-14752	36	5	prime	prime	ADJ
crl-14752	36	6	importance	importance	NOUN
crl-14752	36	7	in	in	ADP
crl-14752	36	8	tqm	tqm	ADJ
crl-14752	36	9	decision	decision	NOUN
crl-14752	36	10	making	making	NOUN
crl-14752	36	11	.	.	PUNCT
crl-14752	37	1	such	such	DET
crl-14752	37	2	an	an	DET
crl-14752	37	3	approach	approach	NOUN
crl-14752	37	4	reduces	reduce	VERB
crl-14752	37	5	debate	debate	NOUN
crl-14752	37	6	about	about	ADP
crl-14752	37	7	opinions	opinion	NOUN
crl-14752	37	8	.	.	PUNCT
crl-14752	38	1	measurement	measurement	NOUN
crl-14752	38	2	within	within	ADP
crl-14752	38	3	the	the	DET
crl-14752	38	4	context	context	NOUN
crl-14752	38	5	of	of	ADP
crl-14752	38	6	the	the	DET
crl-14752	38	7	library	library	NOUN
crl-14752	38	8	's	's	PART
crl-14752	38	9	tqm	tqm	PROPN
crl-14752	38	10	is	be	AUX
crl-14752	38	11	feedback	feedback	NOUN
crl-14752	38	12	for	for	ADP
crl-14752	38	13	improvement	improvement	NOUN
crl-14752	38	14	.	.	PUNCT
crl-14752	39	1	accompanying	accompany	VERB
crl-14752	39	2	the	the	DET
crl-14752	39	3	measurement	measurement	NOUN
crl-14752	39	4	process	process	NOUN
crl-14752	39	5	is	be	AUX
crl-14752	39	6	systematic	systematic	ADJ
crl-14752	39	7	problem	problem	NOUN
crl-14752	39	8	solving	solving	NOUN
crl-14752	39	9	.	.	PUNCT
crl-14752	40	1	root	root	NOUN
crl-14752	40	2	causes	cause	NOUN
crl-14752	40	3	of	of	ADP
crl-14752	40	4	the	the	DET
crl-14752	40	5	problem	problem	NOUN
crl-14752	40	6	are	be	AUX
crl-14752	40	7	identified	identify	VERB
crl-14752	40	8	and	and	CCONJ
crl-14752	40	9	a	a	DET
crl-14752	40	10	causeand	causeand	NOUN
crl-14752	40	11	-	-	PUNCT
crl-14752	40	12	effect	effect	NOUN
crl-14752	40	13	analysis	analysis	NOUN
crl-14752	40	14	is	be	AUX
crl-14752	40	15	done	do	VERB
crl-14752	40	16	for	for	ADP
crl-14752	40	17	the	the	DET
crl-14752	40	18	specific	specific	ADJ
crl-14752	40	19	problem	problem	NOUN
crl-14752	40	20	.	.	PUNCT
crl-14752	41	1	checksheets	checksheet	NOUN
crl-14752	41	2	,	,	PUNCT
crl-14752	41	3	histograms	histogram	NOUN
crl-14752	41	4	,	,	PUNCT
crl-14752	41	5	and	and	CCONJ
crl-14752	41	6	pareto	pareto	ADJ
crl-14752	41	7	charts	chart	NOUN
crl-14752	41	8	are	be	AUX
crl-14752	41	9	examples	example	NOUN
crl-14752	41	10	of	of	ADP
crl-14752	41	11	tools	tool	NOUN
crl-14752	41	12	used	use	VERB
crl-14752	41	13	during	during	ADP
crl-14752	41	14	the	the	DET
crl-14752	41	15	analysis	analysis	NOUN
crl-14752	41	16	.	.	PUNCT
crl-14752	42	1	•	•	NUM
crl-14752	42	2	eliminating	eliminate	VERB
crl-14752	42	3	rework	rework	NOUN
crl-14752	42	4	.	.	PUNCT
crl-14752	43	1	much	much	ADJ
crl-14752	43	2	of	of	ADP
crl-14752	43	3	the	the	DET
crl-14752	43	4	work	work	NOUN
crl-14752	43	5	done	do	VERB
crl-14752	43	6	in	in	ADP
crl-14752	43	7	academic	academic	ADJ
crl-14752	43	8	/	/	SYM
crl-14752	43	9	research	research	NOUN
crl-14752	43	10	libraries	library	NOUN
crl-14752	43	11	is	be	AUX
crl-14752	43	12	labor	labor	NOUN
crl-14752	43	13	-	-	PUNCT
crl-14752	43	14	intensive	intensive	ADJ
crl-14752	43	15	.	.	PUNCT
crl-14752	44	1	the	the	DET
crl-14752	44	2	trick	trick	NOUN
crl-14752	44	3	is	be	AUX
crl-14752	44	4	to	to	PART
crl-14752	44	5	simplify	simplify	VERB
crl-14752	44	6	the	the	DET
crl-14752	44	7	work	work	NOUN
crl-14752	44	8	and	and	CCONJ
crl-14752	44	9	make	make	VERB
crl-14752	44	10	certain	certain	ADJ
crl-14752	44	11	it	it	PRON
crl-14752	44	12	is	be	AUX
crl-14752	44	13	done	do	VERB
crl-14752	44	14	right	right	ADV
crl-14752	44	15	the	the	DET
crl-14752	44	16	first	first	ADJ
crl-14752	44	17	time	time	NOUN
crl-14752	44	18	.	.	PUNCT
crl-14752	45	1	the	the	DET
crl-14752	45	2	time	time	NOUN
crl-14752	45	3	spent	spend	VERB
crl-14752	45	4	fixing	fix	VERB
crl-14752	45	5	earlier	early	ADJ
crl-14752	45	6	mistakes	mistake	NOUN
crl-14752	45	7	is	be	AUX
crl-14752	45	8	useless	useless	ADJ
crl-14752	45	9	and	and	CCONJ
crl-14752	45	10	expensive	expensive	ADJ
crl-14752	45	11	.	.	PUNCT
crl-14752	46	1	the	the	DET
crl-14752	46	2	rework	rework	NOUN
crl-14752	46	3	can	can	AUX
crl-14752	46	4	equal	equal	VERB
crl-14752	46	5	as	as	ADV
crl-14752	46	6	much	much	ADJ
crl-14752	46	7	as	as	ADP
crl-14752	46	8	20	20	NUM
crl-14752	46	9	percent	percent	NOUN
crl-14752	46	10	of	of	ADP
crl-14752	46	11	all	all	DET
crl-14752	46	12	operating	operating	NOUN
crl-14752	46	13	costs	cost	NOUN
crl-14752	46	14	in	in	ADP
crl-14752	46	15	a	a	DET
crl-14752	46	16	library	library	NOUN
crl-14752	46	17	.	.	PUNCT
crl-14752	47	1	•	•	PUNCT
crl-14752	47	2	respecting	respect	VERB
crl-14752	47	3	people	people	NOUN
crl-14752	47	4	and	and	CCONJ
crl-14752	47	5	ideas	idea	NOUN
crl-14752	47	6	.	.	PUNCT
crl-14752	48	1	tqm	tqm	ADJ
crl-14752	48	2	aims	aim	NOUN
crl-14752	48	3	at	at	ADP
crl-14752	48	4	developing	develop	VERB
crl-14752	48	5	teamwork	teamwork	NOUN
crl-14752	48	6	throughout	throughout	ADP
crl-14752	48	7	the	the	DET
crl-14752	48	8	library	library	NOUN
crl-14752	48	9	.	.	PUNCT
crl-14752	49	1	and	and	CCONJ
crl-14752	49	2	the	the	DET
crl-14752	49	3	library	library	NOUN
crl-14752	49	4	's	's	PART
crl-14752	49	5	most	most	ADV
crl-14752	49	6	valuable	valuable	ADJ
crl-14752	49	7	resource	resource	NOUN
crl-14752	49	8	is	be	AUX
crl-14752	49	9	its	its	PRON
crl-14752	49	10	staff	staff	NOUN
crl-14752	49	11	.	.	PUNCT
crl-14752	50	1	in	in	ADP
crl-14752	50	2	most	most	ADJ
crl-14752	50	3	library	library	ADJ
crl-14752	50	4	work	work	NOUN
crl-14752	50	5	situations	situation	NOUN
crl-14752	50	6	,	,	PUNCT
crl-14752	50	7	the	the	DET
crl-14752	50	8	people	people	NOUN
crl-14752	50	9	who	who	PRON
crl-14752	50	10	know	know	VERB
crl-14752	50	11	what	what	PRON
crl-14752	50	12	really	really	ADV
crl-14752	50	13	is	be	AUX
crl-14752	50	14	needed	need	VERB
crl-14752	50	15	to	to	PART
crl-14752	50	16	improve	improve	VERB
crl-14752	50	17	users	user	NOUN
crl-14752	50	18	'	'	PART
crl-14752	50	19	services	service	NOUN
crl-14752	50	20	are	be	AUX
crl-14752	50	21	those	those	PRON
crl-14752	50	22	who	who	PRON
crl-14752	50	23	are	be	AUX
crl-14752	50	24	working	work	VERB
crl-14752	50	25	directly	directly	ADV
crl-14752	50	26	with	with	ADP
crl-14752	50	27	the	the	DET
crl-14752	50	28	user	user	NOUN
crl-14752	50	29	.	.	PUNCT
crl-14752	51	1	however	however	ADV
crl-14752	51	2	,	,	PUNCT
crl-14752	51	3	many	many	ADJ
crl-14752	51	4	times	time	NOUN
crl-14752	51	5	they	they	PRON
crl-14752	51	6	are	be	AUX
crl-14752	51	7	reluctant	reluctant	ADJ
crl-14752	51	8	to	to	PART
crl-14752	51	9	bring	bring	VERB
crl-14752	51	10	the	the	DET
crl-14752	51	11	problem	problem	NOUN
crl-14752	51	12	issues	issue	NOUN
crl-14752	51	13	to	to	ADP
crl-14752	51	14	the	the	DET
crl-14752	51	15	attention	attention	NOUN
crl-14752	51	16	of	of	ADP
crl-14752	51	17	their	their	PRON
crl-14752	51	18	superiors	superior	NOUN
crl-14752	51	19	.	.	PUNCT
crl-14752	52	1	these	these	DET
crl-14752	52	2	staff	staff	NOUN
crl-14752	52	3	members	member	NOUN
crl-14752	52	4	should	should	AUX
crl-14752	52	5	be	be	AUX
crl-14752	52	6	encouraged	encourage	VERB
crl-14752	52	7	to	to	PART
crl-14752	52	8	express	express	VERB
crl-14752	52	9	their	their	PRON
crl-14752	52	10	ideas	idea	NOUN
crl-14752	52	11	on	on	ADP
crl-14752	52	12	how	how	SCONJ
crl-14752	52	13	service	service	NOUN
crl-14752	52	14	can	can	AUX
crl-14752	52	15	be	be	AUX
crl-14752	52	16	november	november	PROPN
crl-14752	52	17	1992	1992	NUM
crl-14752	52	18	improved	improve	VERB
crl-14752	52	19	.	.	PUNCT
crl-14752	53	1	and	and	CCONJ
crl-14752	53	2	if	if	SCONJ
crl-14752	53	3	criticism	criticism	NOUN
crl-14752	53	4	is	be	AUX
crl-14752	53	5	necessary	necessary	ADJ
crl-14752	53	6	,	,	PUNCT
crl-14752	53	7	their	their	PRON
crl-14752	53	8	ideas	idea	NOUN
crl-14752	53	9	,	,	PUNCT
crl-14752	53	10	not	not	PART
crl-14752	53	11	the	the	DET
crl-14752	53	12	staff	staff	NOUN
crl-14752	53	13	members	member	NOUN
crl-14752	53	14	,	,	PUNCT
crl-14752	53	15	should	should	AUX
crl-14752	53	16	be	be	AUX
crl-14752	53	17	challenged	challenge	VERB
crl-14752	53	18	.	.	PUNCT
crl-14752	54	1	staff	staff	NOUN
crl-14752	54	2	should	should	AUX
crl-14752	54	3	be	be	AUX
crl-14752	54	4	encouraged	encourage	VERB
crl-14752	54	5	to	to	PART
crl-14752	54	6	point	point	VERB
crl-14752	54	7	out	out	ADP
crl-14752	54	8	problems	problem	NOUN
crl-14752	54	9	without	without	ADP
crl-14752	54	10	fearing	fear	VERB
crl-14752	54	11	they	they	PRON
crl-14752	54	12	will	will	AUX
crl-14752	54	13	be	be	AUX
crl-14752	54	14	held	hold	VERB
crl-14752	54	15	responsible	responsible	ADJ
crl-14752	54	16	.	.	PUNCT
crl-14752	55	1	management	management	NOUN
crl-14752	55	2	by	by	ADP
crl-14752	55	3	fear	fear	NOUN
crl-14752	55	4	can	can	AUX
crl-14752	55	5	not	not	PART
crl-14752	55	6	be	be	AUX
crl-14752	55	7	tolerated	tolerate	VERB
crl-14752	55	8	in	in	ADP
crl-14752	55	9	a	a	DET
crl-14752	55	10	continuous	continuous	ADJ
crl-14752	55	11	improvement	improvement	NOUN
crl-14752	55	12	environment	environment	NOUN
crl-14752	55	13	.	.	PUNCT
crl-14752	56	1	•	•	PUNCT
crl-14752	57	1	empowering	empower	VERB
crl-14752	57	2	people	people	NOUN
crl-14752	57	3	.	.	PUNCT
crl-14752	58	1	tqm	tqm	ADJ
crl-14752	58	2	empowers	empower	NOUN
crl-14752	58	3	·	·	PUNCT
crl-14752	58	4	people	people	NOUN
crl-14752	58	5	by	by	ADP
crl-14752	58	6	trusting	trust	VERB
crl-14752	58	7	all	all	DET
crl-14752	58	8	library	library	ADJ
crl-14752	58	9	staff	staff	NOUN
crl-14752	58	10	to	to	PART
crl-14752	58	11	act	act	VERB
crl-14752	58	12	responsibly	responsibly	ADV
crl-14752	58	13	and	and	CCONJ
crl-14752	58	14	giving	give	VERB
crl-14752	58	15	them	they	PRON
crl-14752	58	16	proper	proper	ADJ
crl-14752	58	17	authority	authority	NOUN
crl-14752	58	18	.	.	PUNCT
crl-14752	59	1	generally	generally	ADV
crl-14752	59	2	speaking	speak	VERB
crl-14752	59	3	,	,	PUNCT
crl-14752	59	4	library	library	ADJ
crl-14752	59	5	staff	staff	NOUN
crl-14752	59	6	want	want	VERB
crl-14752	59	7	to	to	PART
crl-14752	59	8	do	do	VERB
crl-14752	59	9	the	the	DET
crl-14752	59	10	right	right	ADJ
crl-14752	59	11	and	and	CCONJ
crl-14752	59	12	better	well	ADJ
crl-14752	59	13	thing	thing	NOUN
crl-14752	59	14	.	.	PUNCT
crl-14752	60	1	barriers	barrier	NOUN
crl-14752	60	2	have	have	VERB
crl-14752	60	3	to	to	PART
crl-14752	60	4	be	be	AUX
crl-14752	60	5	removed	remove	VERB
crl-14752	60	6	in	in	ADP
crl-14752	60	7	order	order	NOUN
crl-14752	60	8	for	for	SCONJ
crl-14752	60	9	the	the	DET
crl-14752	60	10	staff	staff	NOUN
crl-14752	60	11	to	to	PART
crl-14752	60	12	improve	improve	VERB
crl-14752	60	13	the	the	DET
crl-14752	60	14	processes	process	NOUN
crl-14752	60	15	.	.	PUNCT
crl-14752	61	1	in	in	ADP
crl-14752	61	2	deming	deming	PROPN
crl-14752	61	3	's	's	PART
crl-14752	61	4	view	view	NOUN
crl-14752	61	5	,	,	PUNCT
crl-14752	61	6	85	85	NUM
crl-14752	61	7	percent	percent	NOUN
crl-14752	61	8	of	of	ADP
crl-14752	61	9	all	all	DET
crl-14752	61	10	problems	problem	NOUN
crl-14752	61	11	are	be	AUX
crl-14752	61	12	traceable	traceable	ADJ
crl-14752	61	13	to	to	ADP
crl-14752	61	14	the	the	DET
crl-14752	61	15	process	process	NOUN
crl-14752	61	16	itself	itself	PRON
crl-14752	61	17	,	,	PUNCT
crl-14752	61	18	and	and	CCONJ
crl-14752	61	19	just	just	ADV
crl-14752	61	20	15	15	NUM
crl-14752	61	21	percent	percent	NOUN
crl-14752	61	22	to	to	ADP
crl-14752	61	23	the	the	DET
crl-14752	61	24	people	people	NOUN
crl-14752	61	25	.	.	PUNCT
crl-14752	62	1	he	he	PRON
crl-14752	62	2	admonishes	admonish	VERB
crl-14752	62	3	managers	manager	NOUN
crl-14752	62	4	to	to	PART
crl-14752	62	5	stop	stop	VERB
crl-14752	62	6	attacking	attack	VERB
crl-14752	62	7	the	the	DET
crl-14752	62	8	people	people	NOUN
crl-14752	62	9	and	and	CCONJ
crl-14752	62	10	begin	begin	VERB
crl-14752	62	11	attacking	attack	VERB
crl-14752	62	12	the	the	DET
crl-14752	62	13	process.3	process.3	NOUN
crl-14752	62	14	unquestionably	unquestionably	ADV
crl-14752	62	15	,	,	PUNCT
crl-14752	62	16	decision	decision	NOUN
crl-14752	62	17	making	make	VERB
crl-14752	62	18	needs	need	NOUN
crl-14752	62	19	to	to	PART
crl-14752	62	20	be	be	AUX
crl-14752	62	21	made	make	VERB
crl-14752	62	22	at	at	ADP
crl-14752	62	23	the	the	DET
crl-14752	62	24	lowest	low	ADJ
crl-14752	62	25	possible	possible	ADJ
crl-14752	62	26	level	level	NOUN
crl-14752	62	27	in	in	ADP
crl-14752	62	28	a	a	DET
crl-14752	62	29	tqm	tqm	ADJ
crl-14752	62	30	library	library	NOUN
crl-14752	62	31	,	,	PUNCT
crl-14752	62	32	and	and	CCONJ
crl-14752	62	33	such	such	DET
crl-14752	62	34	a	a	DET
crl-14752	62	35	library	library	NOUN
crl-14752	62	36	will	will	AUX
crl-14752	62	37	probably	probably	ADV
crl-14752	62	38	become	become	VERB
crl-14752	62	39	a	a	DET
crl-14752	62	40	flatter	flatter	NOUN
crl-14752	62	41	organization	organization	NOUN
crl-14752	62	42	.	.	PUNCT
crl-14752	63	1	tqm	tqm	PROPN
crl-14752	63	2	is	be	AUX
crl-14752	63	3	not	not	PART
crl-14752	63	4	an	an	DET
crl-14752	63	5	entirely	entirely	ADV
crl-14752	63	6	new	new	ADJ
crl-14752	63	7	management	management	NOUN
crl-14752	63	8	technique	technique	NOUN
crl-14752	63	9	for	for	ADP
crl-14752	63	10	libraries	library	NOUN
crl-14752	63	11	.	.	PUNCT
crl-14752	64	1	it	it	PRON
crl-14752	64	2	does	do	AUX
crl-14752	64	3	,	,	PUNCT
crl-14752	64	4	however	however	ADV
crl-14752	64	5	,	,	PUNCT
crl-14752	64	6	offer	offer	VERB
crl-14752	64	7	a	a	DET
crl-14752	64	8	more	more	ADV
crl-14752	64	9	formal	formal	ADJ
crl-14752	64	10	,	,	PUNCT
crl-14752	64	11	systematic	systematic	ADJ
crl-14752	64	12	approach	approach	NOUN
crl-14752	64	13	to	to	ADP
crl-14752	64	14	focusing	focus	VERB
crl-14752	64	15	on	on	ADP
crl-14752	64	16	continuous	continuous	ADJ
crl-14752	64	17	improvement	improvement	NOUN
crl-14752	64	18	.	.	PUNCT
crl-14752	65	1	the	the	DET
crl-14752	65	2	customer	customer	NOUN
crl-14752	65	3	i	i	PRON
crl-14752	65	4	user	user	NOUN
crl-14752	65	5	is	be	AUX
crl-14752	65	6	tqm	tqm	ADJ
crl-14752	65	7	'	'	PART
crl-14752	65	8	s	s	NOUN
crl-14752	65	9	centerpiece	centerpiece	NOUN
crl-14752	65	10	.	.	PUNCT
crl-14752	66	1	one	one	PRON
crl-14752	66	2	should	should	AUX
crl-14752	66	3	not	not	PART
crl-14752	66	4	expect	expect	VERB
crl-14752	66	5	tqm	tqm	PROPN
crl-14752	66	6	to	to	PART
crl-14752	66	7	solve	solve	VERB
crl-14752	66	8	all	all	DET
crl-14752	66	9	problems	problem	NOUN
crl-14752	66	10	nor	nor	CCONJ
crl-14752	66	11	should	should	AUX
crl-14752	66	12	it	it	PRON
crl-14752	66	13	be	be	AUX
crl-14752	66	14	viewed	view	VERB
crl-14752	66	15	as	as	ADP
crl-14752	66	16	a	a	DET
crl-14752	66	17	quick	quick	ADJ
crl-14752	66	18	fix	fix	NOUN
crl-14752	66	19	.	.	PUNCT
crl-14752	67	1	organizations	organization	NOUN
crl-14752	67	2	that	that	PRON
crl-14752	67	3	have	have	AUX
crl-14752	67	4	failed	fail	VERB
crl-14752	67	5	in	in	ADP
crl-14752	67	6	their	their	PRON
crl-14752	67	7	tqm	tqm	ADJ
crl-14752	67	8	endeavor	endeavor	NOUN
crl-14752	67	9	have	have	AUX
crl-14752	67	10	tried	try	VERB
crl-14752	67	11	to	to	PART
crl-14752	67	12	implement	implement	VERB
crl-14752	67	13	it	it	PRON
crl-14752	67	14	too	too	ADV
crl-14752	67	15	quickly	quickly	ADV
crl-14752	67	16	without	without	ADP
crl-14752	67	17	proper	proper	ADJ
crl-14752	67	18	staff	staff	NOUN
crl-14752	67	19	training	training	NOUN
crl-14752	67	20	.	.	PUNCT
crl-14752	68	1	an	an	DET
crl-14752	68	2	effective	effective	ADJ
crl-14752	68	3	tqm	tqm	ADJ
crl-14752	68	4	process	process	NOUN
crl-14752	68	5	is	be	AUX
crl-14752	68	6	gradually	gradually	ADV
crl-14752	68	7	implemented	implement	VERB
crl-14752	68	8	in	in	ADP
crl-14752	68	9	a	a	DET
crl-14752	68	10	library	library	NOUN
crl-14752	68	11	over	over	ADP
crl-14752	68	12	a	a	DET
crl-14752	68	13	twoto	twoto	ADJ
crl-14752	68	14	three	three	NUM
crl-14752	68	15	-	-	PUNCT
crl-14752	68	16	year	year	NOUN
crl-14752	68	17	period	period	NOUN
crl-14752	68	18	.	.	PUNCT
crl-14752	69	1	and	and	CCONJ
crl-14752	69	2	it	it	PRON
crl-14752	69	3	will	will	AUX
crl-14752	69	4	require	require	VERB
crl-14752	69	5	a	a	DET
crl-14752	69	6	commitment	commitment	NOUN
crl-14752	69	7	of	of	ADP
crl-14752	69	8	resources	resource	NOUN
crl-14752	69	9	,	,	PUNCT
crl-14752	69	10	especially	especially	ADV
crl-14752	69	11	for	for	ADP
crl-14752	69	12	the	the	DET
crl-14752	69	13	intensive	intensive	ADJ
crl-14752	69	14	training	training	NOUN
crl-14752	69	15	.	.	PUNCT
crl-14752	70	1	is	be	AUX
crl-14752	70	2	tqm	tqm	ADJ
crl-14752	70	3	just	just	ADV
crl-14752	70	4	another	another	DET
crl-14752	70	5	management	management	NOUN
crl-14752	70	6	fad	fad	NOUN
crl-14752	70	7	(	(	PUNCT
crl-14752	70	8	or	or	CCONJ
crl-14752	70	9	,	,	PUNCT
crl-14752	70	10	as	as	SCONJ
crl-14752	70	11	the	the	DET
crl-14752	70	12	chinese	chinese	PROPN
crl-14752	70	13	say	say	VERB
crl-14752	70	14	,	,	PUNCT
crl-14752	70	15	a	a	DET
crl-14752	70	16	gust	gust	NOUN
crl-14752	70	17	of	of	ADP
crl-14752	70	18	wind	wind	NOUN
crl-14752	70	19	)	)	PUNCT
crl-14752	70	20	?	?	PUNCT
crl-14752	71	1	based	base	VERB
crl-14752	71	2	on	on	ADP
crl-14752	71	3	the	the	DET
crl-14752	71	4	recent	recent	ADJ
crl-14752	71	5	incline	incline	NOUN
crl-14752	71	6	of	of	ADP
crl-14752	71	7	quality	quality	NOUN
crl-14752	71	8	throughout	throughout	ADP
crl-14752	71	9	our	our	PRON
crl-14752	71	10	society	society	NOUN
crl-14752	71	11	,	,	PUNCT
crl-14752	71	12	the	the	DET
crl-14752	71	13	quality	quality	NOUN
crl-14752	71	14	movement	movement	NOUN
crl-14752	71	15	is	be	AUX
crl-14752	71	16	here	here	ADV
crl-14752	71	17	to	to	PART
crl-14752	71	18	stay	stay	VERB
crl-14752	71	19	.	.	PUNCT
crl-14752	72	1	and	and	CCONJ
crl-14752	72	2	who	who	PRON
crl-14752	72	3	can	can	AUX
crl-14752	72	4	argue	argue	VERB
crl-14752	72	5	with	with	ADP
crl-14752	72	6	the	the	DET
crl-14752	72	7	improvement	improvement	NOUN
crl-14752	72	8	of	of	ADP
crl-14752	72	9	quality	quality	NOUN
crl-14752	72	10	in	in	ADP
crl-14752	72	11	libraries	library	NOUN
crl-14752	72	12	?	?	PUNCT
crl-14752	73	1	donald	donald	PROPN
crl-14752	73	2	e.	e.	PROPN
crl-14752	73	3	riggs	riggs	PROPN
crl-14752	73	4	dean	dean	PROPN
crl-14752	73	5	of	of	ADP
crl-14752	73	6	university	university	PROPN
crl-14752	73	7	library	library	PROPN
crl-14752	73	8	university	university	PROPN
crl-14752	73	9	of	of	ADP
crl-14752	73	10	michigan	michigan	PROPN
crl-14752	73	11	editorial	editorial	NOUN
crl-14752	73	12	483	483	NUM
crl-14752	73	13	references	reference	NOUN
crl-14752	73	14	1	1	NUM
crl-14752	73	15	.	.	PUNCT
crl-14752	74	1	ted	ted	PROPN
crl-14752	74	2	marchese	marchese	PROPN
crl-14752	74	3	,	,	PUNCT
crl-14752	74	4	''	''	PUNCT
crl-14752	74	5	tqm	tqm	PROPN
crl-14752	74	6	reaches	reach	VERB
crl-14752	74	7	the	the	DET
crl-14752	74	8	academy	academy	NOUN
crl-14752	74	9	,	,	PUNCT
crl-14752	74	10	"	"	PUNCT
crl-14752	74	11	aahe	aahe	PROPN
crl-14752	74	12	bulletin	bulletin	NOUN
crl-14752	74	13	44:3	44:3	NUM
crl-14752	74	14	-	-	SYM
crl-14752	74	15	9	9	NUM
crl-14752	74	16	(	(	PUNCT
crl-14752	74	17	nov	nov	PROPN
crl-14752	74	18	.	.	PROPN
crl-14752	74	19	1991	1991	NUM
crl-14752	74	20	)	)	PUNCT
crl-14752	74	21	.	.	PUNCT
crl-14752	75	1	2	2	X
crl-14752	75	2	.	.	X
crl-14752	75	3	daniel	daniel	PROPN
crl-14752	75	4	t.	t.	PROPN
crl-14752	75	5	seymour	seymour	PROPN
crl-14752	75	6	,	,	PUNCT
crl-14752	75	7	on	on	ADP
crl-14752	75	8	q	q	NOUN
crl-14752	75	9	:	:	PUNCT
crl-14752	75	10	causing	cause	VERB
crl-14752	75	11	quality	quality	NOUN
crl-14752	75	12	in	in	ADP
crl-14752	75	13	higher	high	ADJ
crl-14752	75	14	education	education	NOUN
crl-14752	75	15	(	(	PUNCT
crl-14752	75	16	new	new	PROPN
crl-14752	75	17	york	york	PROPN
crl-14752	75	18	:	:	PUNCT
crl-14752	75	19	macmillan	macmillan	PROPN
crl-14752	75	20	,	,	PUNCT
crl-14752	75	21	1992	1992	NUM
crl-14752	75	22	)	)	PUNCT
crl-14752	75	23	.	.	PUNCT
crl-14752	76	1	3	3	X
crl-14752	76	2	.	.	X
crl-14752	76	3	w.	w.	PROPN
crl-14752	76	4	edwards	edwards	PROPN
crl-14752	76	5	deming	deming	PROPN
crl-14752	76	6	,	,	PUNCT
crl-14752	76	7	out	out	ADP
crl-14752	76	8	of	of	ADP
crl-14752	76	9	the	the	DET
crl-14752	76	10	crisis	crisis	NOUN
crl-14752	76	11	(	(	PUNCT
crl-14752	76	12	cambridge	cambridge	PROPN
crl-14752	76	13	,	,	PUNCT
crl-14752	76	14	mass	mass	PROPN
crl-14752	76	15	.	.	PUNCT
crl-14752	76	16	:	:	PUNCT
crl-14752	77	1	mit	mit	VERB
crl-14752	77	2	center	center	NOUN
crl-14752	77	3	for	for	ADP
crl-14752	77	4	advanced	advanced	ADJ
crl-14752	77	5	engineering	engineering	NOUN
crl-14752	77	6	study	study	NOUN
crl-14752	77	7	,	,	PUNCT
crl-14752	77	8	1985	1985	NUM
crl-14752	77	9	)	)	PUNCT
crl-14752	77	10	.	.	PUNCT
crl-14752	78	1	in	in	ADP
crl-14752	78	2	forthcoming	forthcoming	ADJ
crl-14752	78	3	issues	issue	NOUN
crl-14752	78	4	of	of	ADP
crl-14752	78	5	college	college	PROPN
crl-14752	78	6	&	&	CCONJ
crl-14752	78	7	research	research	NOUN
crl-14752	78	8	ubraries	ubrarie	NOUN
crl-14752	78	9	difficulties	difficulty	NOUN
crl-14752	78	10	and	and	CCONJ
crl-14752	78	11	characteristics	characteristic	NOUN
crl-14752	78	12	of	of	ADP
crl-14752	78	13	students	student	NOUN
crl-14752	78	14	from	from	ADP
crl-14752	78	15	developing	develop	VERB
crl-14752	78	16	countries	country	NOUN
crl-14752	78	17	in	in	ADP
crl-14752	78	18	using	use	VERB
crl-14752	78	19	american	american	ADJ
crl-14752	78	20	libraries	library	NOUN
crl-14752	78	21	·	·	PUNCT
crl-14752	78	22	zimingliu	zimingliu	NOUN
crl-14752	78	23	canon	canon	NOUN
crl-14752	78	24	fonnation	fonnation	NOUN
crl-14752	78	25	,	,	PUNCT
crl-14752	78	26	library	library	NOUN
crl-14752	78	27	collections	collection	NOUN
crl-14752	78	28	,	,	PUNCT
crl-14752	78	29	and	and	CCONJ
crl-14752	78	30	the	the	DET
crl-14752	78	31	dilemma	dilemma	NOUN
crl-14752	78	32	of	of	ADP
crl-14752	78	33	collection	collection	NOUN
crl-14752	78	34	development	development	NOUN
crl-14752	78	35	markcyzyk	markcyzyk	NOUN
crl-14752	78	36	salary	salary	NOUN
crl-14752	78	37	equity	equity	NOUN
crl-14752	78	38	:	:	PUNCT
crl-14752	78	39	a	a	DET
crl-14752	78	40	case	case	NOUN
crl-14752	78	41	study	study	NOUN
crl-14752	78	42	joan	joan	PROPN
crl-14752	78	43	mcconkey	mcconkey	PROPN
crl-14752	78	44	,	,	PUNCT
crl-14752	78	45	susan	susan	PROPN
crl-14752	78	46	anthes	anthes	PROPN
crl-14752	78	47	,	,	PUNCT
crl-14752	78	48	ellen	ellen	PROPN
crl-14752	78	49	robertson	robertson	PROPN
crl-14752	78	50	,	,	PUNCT
crl-14752	78	51	and	and	CCONJ
crl-14752	78	52	barbara	barbara	PROPN
crl-14752	78	53	bintliff	bintliff	PROPN
crl-14752	78	54	professional	professional	PROPN
crl-14752	78	55	development	development	PROPN
crl-14752	78	56	program	program	NOUN
crl-14752	78	57	:	:	PUNCT
crl-14752	78	58	training	training	NOUN
crl-14752	78	59	for	for	ADP
crl-14752	78	60	success	success	NOUN
crl-14752	78	61	within	within	ADP
crl-14752	78	62	academic	academic	ADJ
crl-14752	78	63	librarianship	librarianship	NOUN
crl-14752	78	64	dennis	dennis	PROPN
crl-14752	78	65	k.	k.	PROPN
crl-14752	78	66	grumling	grumling	PROPN
crl-14752	78	67	and	and	CCONJ
crl-14752	78	68	carolyn	carolyn	PROPN
crl-14752	78	69	a.	a.	PROPN
crl-14752	78	70	sheehy	sheehy	PROPN
crl-14752	78	71	cognitive	cognitive	ADJ
crl-14752	78	72	abilities	ability	NOUN
crl-14752	78	73	of	of	ADP
crl-14752	78	74	academic	academic	ADJ
crl-14752	78	75	librarians	librarian	NOUN
crl-14752	78	76	and	and	CCONJ
crl-14752	78	77	their	their	PRON
crl-14752	78	78	patrons	patron	NOUN
crl-14752	78	79	bryce	bryce	PROPN
crl-14752	78	80	allen	allen	PROPN
crl-14752	78	81	and	and	CCONJ
crl-14752	78	82	gillian	gillian	PROPN
crl-14752	78	83	allen	allen	PROPN
crl-14752	78	84	fob	fob	PROPN
crl-14752	78	85	satisfaction	satisfaction	NOUN
crl-14752	78	86	among	among	ADP
crl-14752	78	87	support	support	NOUN
crl-14752	78	88	staff	staff	NOUN
crl-14752	78	89	in	in	ADP
crl-14752	78	90	twelve	twelve	NUM
crl-14752	78	91	ohio	ohio	PROPN
crl-14752	78	92	academic	academic	PROPN
crl-14752	78	93	libraries	library	NOUN
crl-14752	78	94	coleen	coleen	PROPN
crl-14752	78	95	parmer	parmer	PROPN
crl-14752	78	96	and	and	CCONJ
crl-14752	78	97	dennis	dennis	PROPN
crl-14752	78	98	east	east	PROPN
crl-14752	78	99	the	the	DET
crl-14752	78	100	impact	impact	NOUN
crl-14752	78	101	of	of	ADP
crl-14752	78	102	cd	cd	PROPN
crl-14752	78	103	-	-	PUNCT
crl-14752	78	104	rom	rom	NOUN
crl-14752	78	105	tedmology	tedmology	NOUN
crl-14752	78	106	on	on	ADP
crl-14752	78	107	a	a	DET
crl-14752	78	108	bibliographic	bibliographic	ADJ
crl-14752	78	109	instruction	instruction	NOUN
crl-14752	78	110	program	program	NOUN
crl-14752	78	111	caroline	caroline	PROPN
crl-14752	78	112	blumenthal	blumenthal	PROPN
crl-14752	78	113	,	,	PUNCT
crl-14752	78	114	mary	mary	PROPN
crl-14752	78	115	jo	jo	PROPN
crl-14752	78	116	howard	howard	PROPN
crl-14752	78	117	,	,	PUNCT
crl-14752	78	118	and	and	CCONJ
crl-14752	78	119	william	william	PROPN
crl-14752	78	120	r	r	PROPN
crl-14752	78	121	kinyon	kinyon	PROPN
crl-14752	78	122	let	let	VERB
crl-14752	78	123	cassi	cassi	PROPN
crl-14752	78	124	enlighten	enlighten	VERB
crl-14752	78	125	you	you	PRON
crl-14752	78	126	!	!	PUNCT
crl-14752	79	1	consult	consult	VERB
crl-14752	79	2	the	the	DET
crl-14752	79	3	cas	cas	PROPN
crl-14752	79	4	source	source	NOUN
crl-14752	79	5	index	index	NOUN
crl-14752	79	6	(	(	PUNCT
crl-14752	79	7	cassi	cassi	PROPN
crl-14752	79	8	)	)	PUNCT
crl-14752	79	9	for	for	ADP
crl-14752	79	10	help	help	NOUN
crl-14752	79	11	in	in	ADP
crl-14752	79	12	finding	find	VERB
crl-14752	79	13	the	the	DET
crl-14752	79	14	chemical	chemical	NOUN
crl-14752	79	15	and	and	CCONJ
crl-14752	79	16	other	other	ADJ
crl-14752	79	17	technical	technical	ADJ
crl-14752	79	18	journals	journal	NOUN
crl-14752	79	19	,	,	PUNCT
crl-14752	79	20	paten1s	paten1s	PROPN
crl-14752	79	21	,	,	PUNCT
crl-14752	79	22	and	and	CCONJ
crl-14752	79	23	reports	report	VERB
crl-14752	79	24	so	so	ADV
crl-14752	79	25	vital	vital	ADJ
crl-14752	79	26	to	to	ADP
crl-14752	79	27	your	your	PRON
crl-14752	79	28	work	work	NOUN
crl-14752	79	29	.	.	PUNCT
crl-14752	80	1	wrth	wrth	PROPN
crl-14752	80	2	cassi	cassi	PROPN
crl-14752	80	3	,	,	PUNCT
crl-14752	80	4	you	you	PRON
crl-14752	80	5	can	can	AUX
crl-14752	80	6	promptly	promptly	ADV
crl-14752	80	7	locate	locate	VERB
crl-14752	80	8	the	the	DET
crl-14752	80	9	nearest	near	ADJ
crl-14752	80	10	library	library	NOUN
crl-14752	80	11	where	where	SCONJ
crl-14752	80	12	documen1s	documen1s	PROPN
crl-14752	80	13	covered	cover	VERB
crl-14752	80	14	by	by	ADP
crl-14752	80	15	cas	cas	PROPN
crl-14752	80	16	are	be	AUX
crl-14752	80	17	held	hold	VERB
crl-14752	80	18	.	.	PUNCT
crl-14752	81	1	cassi	cassi	PROPN
crl-14752	81	2	offers	offer	VERB
crl-14752	81	3	•	•	NUM
crl-14752	81	4	holdings	holding	NOUN
crl-14752	81	5	information	information	NOUN
crl-14752	81	6	from	from	ADP
crl-14752	81	7	more	more	ADJ
crl-14752	81	8	than	than	ADP
crl-14752	81	9	350	350	NUM
crl-14752	81	10	major	major	ADJ
crl-14752	81	11	resource	resource	NOUN
crl-14752	81	12	libraries	library	NOUN
crl-14752	81	13	•	•	VERB
crl-14752	81	14	bibliographic	bibliographic	ADJ
crl-14752	81	15	information	information	NOUN
crl-14752	81	16	for	for	ADP
crl-14752	81	17	68,000	68,000	NUM
crl-14752	81	18	serial	serial	ADJ
crl-14752	81	19	and	and	CCONJ
crl-14752	81	20	nonserial	nonserial	ADJ
crl-14752	81	21	source	source	NOUN
crl-14752	81	22	publications	publication	NOUN
crl-14752	81	23	•	•	ADV
crl-14752	81	24	quarterly	quarterly	ADJ
crl-14752	81	25	supplemen1s	supplemen1s	NOUN
crl-14752	81	26	with	with	ADP
crl-14752	81	27	over	over	ADP
crl-14752	81	28	2,000	2,000	NUM
crl-14752	81	29	new	new	ADJ
crl-14752	81	30	bibliographic	bibliographic	ADJ
crl-14752	81	31	and	and	CCONJ
crl-14752	81	32	library	library	ADJ
crl-14752	81	33	entries	entry	NOUN
crl-14752	81	34	added	add	VERB
crl-14752	81	35	each	each	DET
crl-14752	81	36	year	year	NOUN
crl-14752	81	37	to	to	PART
crl-14752	81	38	keep	keep	VERB
crl-14752	81	39	you	you	PRON
crl-14752	81	40	informed	inform	VERB
crl-14752	81	41	to	to	PART
crl-14752	81	42	obtain	obtain	VERB
crl-14752	81	43	a	a	DET
crl-14752	81	44	free	free	ADJ
crl-14752	81	45	brochure	brochure	NOUN
crl-14752	81	46	about	about	ADP
crl-14752	81	47	cassi	cassi	PROPN
crl-14752	81	48	,	,	PUNCT
crl-14752	81	49	call	call	VERB
crl-14752	81	50	800	800	NUM
crl-14752	81	51	-	-	SYM
crl-14752	81	52	933	933	NUM
crl-14752	81	53	-	-	PUNCT
crl-14752	81	54	4350	4350	NUM
crl-14752	81	55	or	or	CCONJ
crl-14752	81	56	614	614	NUM
crl-14752	81	57	-	-	NUM
crl-14752	81	58	447	447	NUM
crl-14752	81	59	-	-	PUNCT
crl-14752	81	60	3731	3731	NUM
crl-14752	81	61	.	.	PUNCT
crl-14752	82	1	cas	cas	PROPN
crl-14752	82	2	marketing	marketing	PROPN
crl-14752	82	3	department	department	PROPN
crl-14752	82	4	41492	41492	NUM
crl-14752	82	5	,	,	PUNCT
crl-14752	82	6	2540	2540	NUM
crl-14752	82	7	olentangy	olentangy	PROPN
crl-14752	82	8	river	river	PROPN
crl-14752	82	9	road	road	PROPN
crl-14752	82	10	p.o	p.o	PROPN
crl-14752	82	11	.	.	PROPN
crl-14752	82	12	box	box	PROPN
crl-14752	82	13	3012	3012	NUM
crl-14752	82	14	columbus	columbus	PROPN
crl-14752	82	15	,	,	PUNCT
crl-14752	82	16	ohio	ohio	PROPN
crl-14752	82	17	43210	43210	NUM
crl-14752	82	18	-	-	PUNCT
crl-14752	82	19	0012	0012	NUM