id	sid	tid	token	lemma	pos
crl-15219	1	1	stamat.p65	stamat.p65	NOUN
crl-15219	1	2	322	322	NUM
crl-15219	1	3	college	college	PROPN
crl-15219	1	4	&	&	CCONJ
crl-15219	1	5	research	research	PROPN
crl-15219	1	6	libraries	library	NOUN
crl-15219	1	7	july	july	PROPN
crl-15219	1	8	1998	1998	NUM
crl-15219	1	9	effects	effect	NOUN
crl-15219	1	10	of	of	ADP
crl-15219	1	11	library	library	ADJ
crl-15219	1	12	instruction	instruction	NOUN
crl-15219	1	13	on	on	ADP
crl-15219	1	14	university	university	NOUN
crl-15219	1	15	students	student	NOUN
crl-15219	1	16	’	'	PUNCT
crl-15219	1	17	satisfaction	satisfaction	NOUN
crl-15219	1	18	with	with	ADP
crl-15219	1	19	the	the	DET
crl-15219	1	20	library	library	NOUN
crl-15219	1	21	:	:	PUNCT
crl-15219	1	22	a	a	DET
crl-15219	1	23	longitudinal	longitudinal	ADJ
crl-15219	1	24	study	study	NOUN
crl-15219	1	25	anthony	anthony	PROPN
crl-15219	1	26	stamatoplos	stamatoplos	PROPN
crl-15219	1	27	and	and	CCONJ
crl-15219	1	28	robert	robert	PROPN
crl-15219	1	29	mackoy	mackoy	PROPN
crl-15219	1	30	consideration	consideration	NOUN
crl-15219	1	31	of	of	ADP
crl-15219	1	32	satisfaction	satisfaction	NOUN
crl-15219	1	33	should	should	AUX
crl-15219	1	34	be	be	AUX
crl-15219	1	35	an	an	DET
crl-15219	1	36	important	important	ADJ
crl-15219	1	37	part	part	NOUN
crl-15219	1	38	of	of	ADP
crl-15219	1	39	the	the	DET
crl-15219	1	40	evalua­	evalua­	PROPN
crl-15219	1	41	tion	tion	NOUN
crl-15219	1	42	of	of	ADP
crl-15219	1	43	library	library	NOUN
crl-15219	1	44	services	service	NOUN
crl-15219	1	45	.	.	PUNCT
crl-15219	2	1	satisfaction	satisfaction	NOUN
crl-15219	2	2	depends	depend	VERB
crl-15219	2	3	,	,	PUNCT
crl-15219	2	4	to	to	ADP
crl-15219	2	5	some	some	DET
crl-15219	2	6	extent	extent	NOUN
crl-15219	2	7	,	,	PUNCT
crl-15219	2	8	on	on	ADP
crl-15219	2	9	patron	patron	NOUN
crl-15219	2	10	expectations	expectation	NOUN
crl-15219	2	11	of	of	ADP
crl-15219	2	12	services	service	NOUN
crl-15219	2	13	.	.	PUNCT
crl-15219	3	1	this	this	DET
crl-15219	3	2	study	study	NOUN
crl-15219	3	3	evaluated	evaluate	VERB
crl-15219	3	4	changes	change	NOUN
crl-15219	3	5	in	in	ADP
crl-15219	3	6	student	student	NOUN
crl-15219	3	7	ex­	ex­	NOUN
crl-15219	3	8	pectations	pectation	NOUN
crl-15219	3	9	following	follow	VERB
crl-15219	3	10	library	library	ADJ
crl-15219	3	11	instruction	instruction	NOUN
crl-15219	3	12	and	and	CCONJ
crl-15219	3	13	how	how	SCONJ
crl-15219	3	14	they	they	PRON
crl-15219	3	15	were	be	AUX
crl-15219	3	16	related	relate	VERB
crl-15219	3	17	to	to	ADP
crl-15219	3	18	over­	over­	PROPN
crl-15219	3	19	all	all	PRON
crl-15219	3	20	,	,	PUNCT
crl-15219	3	21	long	long	ADJ
crl-15219	3	22	-	-	PUNCT
crl-15219	3	23	term	term	NOUN
crl-15219	3	24	satisfaction	satisfaction	NOUN
crl-15219	3	25	with	with	ADP
crl-15219	3	26	the	the	DET
crl-15219	3	27	library	library	NOUN
crl-15219	3	28	.	.	PUNCT
crl-15219	4	1	satisfaction	satisfaction	NOUN
crl-15219	4	2	appeared	appear	VERB
crl-15219	4	3	to	to	PART
crl-15219	4	4	be	be	AUX
crl-15219	4	5	related	relate	VERB
crl-15219	4	6	to	to	ADP
crl-15219	4	7	student	student	NOUN
crl-15219	4	8	perceptions	perception	NOUN
crl-15219	4	9	of	of	ADP
crl-15219	4	10	information	information	NOUN
crl-15219	4	11	accessibility	accessibility	NOUN
crl-15219	4	12	,	,	PUNCT
crl-15219	4	13	staff	staff	NOUN
crl-15219	4	14	compe­	compe­	NOUN
crl-15219	4	15	tence	tence	NOUN
crl-15219	4	16	and	and	CCONJ
crl-15219	4	17	helpfulness	helpfulness	ADJ
crl-15219	4	18	,	,	PUNCT
crl-15219	4	19	computer	computer	NOUN
crl-15219	4	20	usefulness	usefulness	NOUN
crl-15219	4	21	and	and	CCONJ
crl-15219	4	22	ease	ease	NOUN
crl-15219	4	23	of	of	ADP
crl-15219	4	24	use	use	NOUN
crl-15219	4	25	,	,	PUNCT
crl-15219	4	26	and	and	CCONJ
crl-15219	4	27	skill	skill	NOUN
crl-15219	4	28	level	level	NOUN
crl-15219	4	29	for	for	ADP
crl-15219	4	30	using	use	VERB
crl-15219	4	31	libraries	library	NOUN
crl-15219	4	32	.	.	PUNCT
crl-15219	5	1	the	the	DET
crl-15219	5	2	study	study	NOUN
crl-15219	5	3	suggests	suggest	VERB
crl-15219	5	4	that	that	SCONJ
crl-15219	5	5	libraries	library	NOUN
crl-15219	5	6	may	may	AUX
crl-15219	5	7	be	be	AUX
crl-15219	5	8	well	well	ADV
crl-15219	5	9	served	serve	VERB
crl-15219	5	10	by	by	ADP
crl-15219	5	11	measuring	measure	VERB
crl-15219	5	12	patron	patron	NOUN
crl-15219	5	13	satisfaction	satisfaction	NOUN
crl-15219	5	14	and	and	CCONJ
crl-15219	5	15	learning	learn	VERB
crl-15219	5	16	what	what	PRON
crl-15219	5	17	variables	variable	NOUN
crl-15219	5	18	drive	drive	VERB
crl-15219	5	19	satisfaction	satisfaction	NOUN
crl-15219	5	20	at	at	ADP
crl-15219	5	21	particular	particular	ADJ
crl-15219	5	22	libraries	library	NOUN
crl-15219	5	23	.	.	PUNCT
crl-15219	6	1	ssessment	ssessment	ADJ
crl-15219	6	2	and	and	CCONJ
crl-15219	6	3	service	service	NOUN
crl-15219	6	4	quality	quality	NOUN
crl-15219	6	5	are	be	AUX
crl-15219	6	6	two	two	NUM
crl-15219	6	7	of	of	ADP
crl-15219	6	8	the	the	DET
crl-15219	6	9	dominant	dominant	ADJ
crl-15219	6	10	themes	theme	NOUN
crl-15219	6	11	in	in	ADP
crl-15219	6	12	library	library	ADJ
crl-15219	6	13	research	research	NOUN
crl-15219	6	14	today	today	NOUN
crl-15219	6	15	.	.	PUNCT
crl-15219	7	1	over	over	ADP
crl-15219	7	2	the	the	DET
crl-15219	7	3	past	past	ADJ
crl-15219	7	4	three	three	NUM
crl-15219	7	5	years	year	NOUN
crl-15219	7	6	,	,	PUNCT
crl-15219	7	7	college	college	PROPN
crl-15219	7	8	&	&	CCONJ
crl-15219	7	9	research	research	PROPN
crl-15219	7	10	libraries	library	NOUN
crl-15219	7	11	has	have	AUX
crl-15219	7	12	published	publish	VERB
crl-15219	7	13	numer­	numer­	PROPN
crl-15219	7	14	ous	ous	ADJ
crl-15219	7	15	articles	article	NOUN
crl-15219	7	16	on	on	ADP
crl-15219	7	17	each	each	PRON
crl-15219	7	18	of	of	ADP
crl-15219	7	19	these	these	DET
crl-15219	7	20	themes	theme	NOUN
crl-15219	7	21	.	.	PUNCT
crl-15219	8	1	yet	yet	CCONJ
crl-15219	8	2	no	no	DET
crl-15219	8	3	research	research	NOUN
crl-15219	8	4	has	have	AUX
crl-15219	8	5	appeared	appear	VERB
crl-15219	8	6	to	to	ADP
crl-15219	8	7	date	date	NOUN
crl-15219	8	8	in	in	ADP
crl-15219	8	9	which	which	PRON
crl-15219	8	10	empirical	empirical	ADJ
crl-15219	8	11	evidence	evidence	NOUN
crl-15219	8	12	is	be	AUX
crl-15219	8	13	used	use	VERB
crl-15219	8	14	to	to	PART
crl-15219	8	15	address	address	VERB
crl-15219	8	16	both	both	DET
crl-15219	8	17	themes	theme	NOUN
crl-15219	8	18	simultaneously	simultaneously	ADV
crl-15219	8	19	.	.	PUNCT
crl-15219	9	1	the	the	DET
crl-15219	9	2	study	study	NOUN
crl-15219	9	3	re­	re­	AUX
crl-15219	9	4	ported	port	VERB
crl-15219	9	5	here	here	ADV
crl-15219	9	6	represents	represent	VERB
crl-15219	9	7	a	a	DET
crl-15219	9	8	preliminary	preliminary	ADJ
crl-15219	9	9	at­	at­	ADV
crl-15219	9	10	tempt	tempt	VERB
crl-15219	9	11	to	to	PART
crl-15219	9	12	determine	determine	VERB
crl-15219	9	13	the	the	DET
crl-15219	9	14	impact	impact	NOUN
crl-15219	9	15	of	of	ADP
crl-15219	9	16	a	a	DET
crl-15219	9	17	library	library	NOUN
crl-15219	9	18	instruction	instruction	NOUN
crl-15219	9	19	program	program	NOUN
crl-15219	9	20	on	on	ADP
crl-15219	9	21	patrons	patron	NOUN
crl-15219	9	22	’	'	PUNCT
crl-15219	9	23	overall	overall	ADJ
crl-15219	9	24	,	,	PUNCT
crl-15219	9	25	long	long	ADJ
crl-15219	9	26	-	-	PUNCT
crl-15219	9	27	term	term	NOUN
crl-15219	9	28	satisfaction	satisfaction	NOUN
crl-15219	9	29	with	with	ADP
crl-15219	9	30	a	a	DET
crl-15219	9	31	large	large	ADJ
crl-15219	9	32	,	,	PUNCT
crl-15219	9	33	urban	urban	ADJ
crl-15219	9	34	university	university	NOUN
crl-15219	9	35	library	library	NOUN
crl-15219	9	36	.	.	PUNCT
crl-15219	10	1	the	the	DET
crl-15219	10	2	ultimate	ultimate	ADJ
crl-15219	10	3	goal	goal	NOUN
crl-15219	10	4	of	of	ADP
crl-15219	10	5	this	this	DET
crl-15219	10	6	research	research	NOUN
crl-15219	10	7	effort	effort	NOUN
crl-15219	10	8	is	be	AUX
crl-15219	10	9	to	to	PART
crl-15219	10	10	define	define	VERB
crl-15219	10	11	the	the	DET
crl-15219	10	12	“	"	PUNCT
crl-15219	10	13	driv­	driv­	PROPN
crl-15219	10	14	ers	er	NOUN
crl-15219	10	15	”	"	PUNCT
crl-15219	10	16	of	of	ADP
crl-15219	10	17	patron	patron	ADJ
crl-15219	10	18	satisfaction	satisfaction	NOUN
crl-15219	10	19	at	at	ADP
crl-15219	10	20	the	the	DET
crl-15219	10	21	library	library	NOUN
crl-15219	10	22	.	.	PUNCT
crl-15219	11	1	as	as	ADP
crl-15219	11	2	such	such	ADJ
crl-15219	11	3	,	,	PUNCT
crl-15219	11	4	the	the	DET
crl-15219	11	5	goal	goal	NOUN
crl-15219	11	6	of	of	ADP
crl-15219	11	7	this	this	DET
crl-15219	11	8	study	study	NOUN
crl-15219	11	9	was	be	AUX
crl-15219	11	10	not	not	PART
crl-15219	11	11	to	to	PART
crl-15219	11	12	measure	measure	VERB
crl-15219	11	13	objective	objective	ADJ
crl-15219	11	14	changes	change	NOUN
crl-15219	11	15	in	in	ADP
crl-15219	11	16	skill	skill	NOUN
crl-15219	11	17	or	or	CCONJ
crl-15219	11	18	knowledge	knowledge	NOUN
crl-15219	11	19	level	level	NOUN
crl-15219	11	20	resulting	result	VERB
crl-15219	11	21	from	from	ADP
crl-15219	11	22	library	library	NOUN
crl-15219	11	23	in­	in­	NOUN
crl-15219	11	24	struction	struction	NOUN
crl-15219	11	25	but	but	CCONJ
crl-15219	11	26	,	,	PUNCT
crl-15219	11	27	rather	rather	ADV
crl-15219	11	28	,	,	PUNCT
crl-15219	11	29	to	to	PART
crl-15219	11	30	evaluate	evaluate	VERB
crl-15219	11	31	percep­	percep­	PRON
crl-15219	11	32	tual	tual	NOUN
crl-15219	11	33	changes	change	NOUN
crl-15219	11	34	following	follow	VERB
crl-15219	11	35	instruction	instruction	NOUN
crl-15219	11	36	and	and	CCONJ
crl-15219	11	37	then	then	ADV
crl-15219	11	38	to	to	PART
crl-15219	11	39	track	track	VERB
crl-15219	11	40	whether	whether	SCONJ
crl-15219	11	41	these	these	DET
crl-15219	11	42	changes	change	NOUN
crl-15219	11	43	are	be	AUX
crl-15219	11	44	related	relate	VERB
crl-15219	11	45	to	to	ADP
crl-15219	11	46	patron	patron	NOUN
crl-15219	11	47	satisfaction	satisfaction	NOUN
crl-15219	11	48	levels	level	NOUN
crl-15219	11	49	with	with	ADP
crl-15219	11	50	library	library	NOUN
crl-15219	11	51	service	service	NOUN
crl-15219	11	52	.	.	PUNCT
crl-15219	12	1	although	although	SCONJ
crl-15219	12	2	several	several	ADJ
crl-15219	12	3	studies	study	NOUN
crl-15219	12	4	have	have	AUX
crl-15219	12	5	mea­	mea­	NOUN
crl-15219	12	6	sured	sure	VERB
crl-15219	12	7	relevant	relevant	ADJ
crl-15219	12	8	variables	variable	NOUN
crl-15219	12	9	preand	preand	VERB
crl-15219	12	10	postinstruction	postinstruction	NOUN
crl-15219	12	11	,	,	PUNCT
crl-15219	12	12	none	none	NOUN
crl-15219	12	13	has	have	AUX
crl-15219	12	14	evaluated	evaluate	VERB
crl-15219	12	15	the	the	DET
crl-15219	12	16	effect	effect	NOUN
crl-15219	12	17	of	of	ADP
crl-15219	12	18	post	post	ADJ
crl-15219	12	19	-	-	ADJ
crl-15219	12	20	instruction	instruction	ADJ
crl-15219	12	21	perceptions	perception	NOUN
crl-15219	12	22	on	on	ADP
crl-15219	12	23	longerterm	longerterm	PROPN
crl-15219	12	24	patron	patron	NOUN
crl-15219	12	25	satisfaction	satisfaction	NOUN
crl-15219	12	26	.	.	PUNCT
crl-15219	13	1	ought	ought	AUX
crl-15219	13	2	the	the	DET
crl-15219	13	3	effect	effect	NOUN
crl-15219	13	4	of	of	ADP
crl-15219	13	5	library	library	ADJ
crl-15219	13	6	instruction	instruction	NOUN
crl-15219	13	7	on	on	ADP
crl-15219	13	8	patron	patron	NOUN
crl-15219	13	9	satisfac­	satisfac­	PRON
crl-15219	13	10	tion	tion	NOUN
crl-15219	13	11	be	be	AUX
crl-15219	13	12	judged	judge	VERB
crl-15219	13	13	immediately	immediately	ADV
crl-15219	13	14	following	follow	VERB
crl-15219	13	15	in­	in­	NOUN
crl-15219	13	16	struction	struction	NOUN
crl-15219	13	17	or	or	CCONJ
crl-15219	13	18	several	several	ADJ
crl-15219	13	19	months	month	NOUN
crl-15219	13	20	later	later	ADV
crl-15219	13	21	?	?	PUNCT
crl-15219	14	1	each	each	PRON
crl-15219	14	2	is	be	AUX
crl-15219	14	3	valuable	valuable	ADJ
crl-15219	14	4	,	,	PUNCT
crl-15219	14	5	but	but	CCONJ
crl-15219	14	6	for	for	ADP
crl-15219	14	7	different	different	ADJ
crl-15219	14	8	reasons	reason	NOUN
crl-15219	14	9	.	.	PUNCT
crl-15219	15	1	shortterm	shortterm	PROPN
crl-15219	15	2	evaluations	evaluation	NOUN
crl-15219	15	3	provide	provide	VERB
crl-15219	15	4	useful	useful	ADJ
crl-15219	15	5	feedback	feedback	NOUN
crl-15219	15	6	for	for	ADP
crl-15219	15	7	the	the	DET
crl-15219	15	8	instructor	instructor	NOUN
crl-15219	15	9	,	,	PUNCT
crl-15219	15	10	assessment	assessment	NOUN
crl-15219	15	11	of	of	ADP
crl-15219	15	12	the	the	DET
crl-15219	15	13	teach­	teach­	ADJ
crl-15219	15	14	ing	ing	ADJ
crl-15219	15	15	methods	method	NOUN
crl-15219	15	16	,	,	PUNCT
crl-15219	15	17	effectiveness	effectiveness	NOUN
crl-15219	15	18	of	of	ADP
crl-15219	15	19	meeting	meet	VERB
crl-15219	15	20	spe­	spe­	NOUN
crl-15219	15	21	cific	cific	PROPN
crl-15219	15	22	library	library	PROPN
crl-15219	15	23	instruction	instruction	NOUN
crl-15219	15	24	objectives	objective	NOUN
crl-15219	15	25	,	,	PUNCT
crl-15219	15	26	and	and	CCONJ
crl-15219	15	27	so	so	ADV
crl-15219	15	28	on	on	ADV
crl-15219	15	29	.	.	PUNCT
crl-15219	16	1	long	long	ADJ
crl-15219	16	2	-	-	PUNCT
crl-15219	16	3	term	term	NOUN
crl-15219	16	4	evaluations	evaluation	NOUN
crl-15219	16	5	can	can	AUX
crl-15219	16	6	determine	determine	VERB
crl-15219	16	7	lasting	lasting	ADJ
crl-15219	16	8	effects	effect	NOUN
crl-15219	16	9	of	of	ADP
crl-15219	16	10	instruction	instruction	NOUN
crl-15219	16	11	,	,	PUNCT
crl-15219	16	12	retention	retention	NOUN
crl-15219	16	13	of	of	ADP
crl-15219	16	14	information	information	NOUN
crl-15219	16	15	,	,	PUNCT
crl-15219	16	16	and	and	CCONJ
crl-15219	16	17	the	the	DET
crl-15219	16	18	effects	effect	NOUN
crl-15219	16	19	of	of	ADP
crl-15219	16	20	instruction	instruction	NOUN
crl-15219	16	21	on	on	ADP
crl-15219	16	22	patron	patron	ADJ
crl-15219	16	23	perception	perception	NOUN
crl-15219	16	24	of	of	ADP
crl-15219	16	25	,	,	PUNCT
crl-15219	16	26	and	and	CCONJ
crl-15219	16	27	satisfaction	satisfaction	NOUN
crl-15219	16	28	with	with	ADP
crl-15219	16	29	,	,	PUNCT
crl-15219	16	30	overall	overall	ADJ
crl-15219	16	31	library	library	NOUN
crl-15219	16	32	service	service	NOUN
crl-15219	16	33	.	.	PUNCT
crl-15219	17	1	anthony	anthony	PROPN
crl-15219	17	2	stamatoplos	stamatoplos	PROPN
crl-15219	17	3	is	be	AUX
crl-15219	17	4	an	an	DET
crl-15219	17	5	assistant	assistant	ADJ
crl-15219	17	6	librarian	librarian	NOUN
crl-15219	17	7	at	at	ADP
crl-15219	17	8	indiana	indiana	PROPN
crl-15219	17	9	university	university	PROPN
crl-15219	17	10	/	/	SYM
crl-15219	17	11	purdue	purdue	PROPN
crl-15219	17	12	university	university	NOUN
crl-15219	17	13	-	-	PUNCT
crl-15219	17	14	indianapolis	indianapolis	PROPN
crl-15219	17	15	;	;	PUNCT
crl-15219	17	16	e	e	X
crl-15219	17	17	-	-	NOUN
crl-15219	17	18	mail	mail	NOUN
crl-15219	17	19	:	:	PUNCT
crl-15219	17	20	astamato@iupui.edu	astamato@iupui.edu	PROPN
crl-15219	17	21	.	.	PUNCT
crl-15219	18	1	robert	robert	PROPN
crl-15219	18	2	mackoy	mackoy	PROPN
crl-15219	18	3	is	be	AUX
crl-15219	18	4	an	an	DET
crl-15219	18	5	assistant	assistant	ADJ
crl-15219	18	6	professor	professor	NOUN
crl-15219	18	7	of	of	ADP
crl-15219	18	8	business	business	NOUN
crl-15219	18	9	at	at	ADP
crl-15219	18	10	butler	butler	PROPN
crl-15219	18	11	university	university	PROPN
crl-15219	18	12	;	;	PUNCT
crl-15219	18	13	email	email	NOUN
crl-15219	18	14	:	:	PUNCT
crl-15219	18	15	mackoy@thomas.butler.edu	mackoy@thomas.butler.edu	PROPN
crl-15219	18	16	.	.	PROPN
crl-15219	18	17	322	322	NUM
crl-15219	18	18	mailto:mackoy@thomas.butler.edu	mailto:mackoy@thomas.butler.edu	PROPN
crl-15219	18	19	mailto:astamato@iupui.edu	mailto:astamato@iupui.edu	PROPN
crl-15219	18	20	effects	effect	NOUN
crl-15219	18	21	of	of	ADP
crl-15219	18	22	library	library	ADJ
crl-15219	18	23	instruction	instruction	NOUN
crl-15219	18	24	323	323	NUM
crl-15219	18	25	why	why	SCONJ
crl-15219	18	26	should	should	AUX
crl-15219	18	27	library	library	NOUN
crl-15219	18	28	administrators	administrator	NOUN
crl-15219	18	29	care	care	VERB
crl-15219	18	30	about	about	ADP
crl-15219	18	31	patron	patron	NOUN
crl-15219	18	32	satisfaction	satisfaction	NOUN
crl-15219	18	33	?	?	PUNCT
crl-15219	19	1	some	some	PRON
crl-15219	19	2	think	think	VERB
crl-15219	19	3	patron	patron	ADJ
crl-15219	19	4	satisfaction	satisfaction	NOUN
crl-15219	19	5	is	be	AUX
crl-15219	19	6	of	of	ADP
crl-15219	19	7	secondary	secondary	ADJ
crl-15219	19	8	impor­	impor­	PROPN
crl-15219	19	9	tance	tance	NOUN
crl-15219	19	10	—	—	PUNCT
crl-15219	19	11	that	that	SCONJ
crl-15219	19	12	the	the	DET
crl-15219	19	13	purpose	purpose	NOUN
crl-15219	19	14	of	of	ADP
crl-15219	19	15	a	a	DET
crl-15219	19	16	library	library	NOUN
crl-15219	19	17	is	be	AUX
crl-15219	19	18	to	to	PART
crl-15219	19	19	provide	provide	VERB
crl-15219	19	20	information	information	NOUN
crl-15219	19	21	services	service	NOUN
crl-15219	19	22	and	and	CCONJ
crl-15219	19	23	that	that	DET
crl-15219	19	24	evaluation	evaluation	NOUN
crl-15219	19	25	of	of	ADP
crl-15219	19	26	the	the	DET
crl-15219	19	27	library	library	NOUN
crl-15219	19	28	performance	performance	NOUN
crl-15219	19	29	ought	ought	AUX
crl-15219	19	30	to	to	PART
crl-15219	19	31	be	be	AUX
crl-15219	19	32	judged	judge	VERB
crl-15219	19	33	from	from	ADP
crl-15219	19	34	that	that	DET
crl-15219	19	35	perspective	perspective	NOUN
crl-15219	19	36	alone	alone	ADV
crl-15219	19	37	.	.	PUNCT
crl-15219	20	1	however	however	ADV
crl-15219	20	2	,	,	PUNCT
crl-15219	20	3	others	other	NOUN
crl-15219	20	4	recognize	recognize	VERB
crl-15219	20	5	that	that	SCONJ
crl-15219	20	6	fail­	fail­	AUX
crl-15219	20	7	ing	ing	NOUN
crl-15219	20	8	to	to	PART
crl-15219	20	9	satisfy	satisfy	VERB
crl-15219	20	10	the	the	DET
crl-15219	20	11	patron	patron	NOUN
crl-15219	20	12	is	be	AUX
crl-15219	20	13	failing	fail	VERB
crl-15219	20	14	to	to	PART
crl-15219	20	15	serve	serve	VERB
crl-15219	20	16	the	the	DET
crl-15219	20	17	patron	patron	NOUN
crl-15219	20	18	.	.	PUNCT
crl-15219	21	1	this	this	PRON
crl-15219	21	2	is	be	AUX
crl-15219	21	3	not	not	PART
crl-15219	21	4	about	about	ADP
crl-15219	21	5	just	just	ADV
crl-15219	21	6	making	make	VERB
crl-15219	21	7	patrons	patron	NOUN
crl-15219	21	8	“	"	PUNCT
crl-15219	21	9	feel	feel	VERB
crl-15219	21	10	good	good	ADJ
crl-15219	21	11	.	.	PUNCT
crl-15219	21	12	”	"	PUNCT
crl-15219	22	1	there	there	PRON
crl-15219	22	2	is	be	VERB
crl-15219	22	3	a	a	DET
crl-15219	22	4	basic	basic	ADJ
crl-15219	22	5	rea­	rea­	NOUN
crl-15219	22	6	son	son	NOUN
crl-15219	22	7	for	for	ADP
crl-15219	22	8	focusing	focus	VERB
crl-15219	22	9	on	on	ADP
crl-15219	22	10	patron	patron	ADJ
crl-15219	22	11	satisfaction	satisfaction	NOUN
crl-15219	22	12	:	:	PUNCT
crl-15219	22	13	who	who	PRON
crl-15219	22	14	is	be	AUX
crl-15219	22	15	the	the	DET
crl-15219	22	16	best	good	ADJ
crl-15219	22	17	judge	judge	NOUN
crl-15219	22	18	of	of	ADP
crl-15219	22	19	whether	whether	SCONJ
crl-15219	22	20	a	a	DET
crl-15219	22	21	pa­	pa­	ADJ
crl-15219	22	22	tron	tron	NOUN
crl-15219	22	23	has	have	AUX
crl-15219	22	24	been	be	AUX
crl-15219	22	25	served	serve	VERB
crl-15219	22	26	well	well	ADV
crl-15219	22	27	or	or	CCONJ
crl-15219	22	28	poorly	poorly	ADV
crl-15219	22	29	?	?	PUNCT
crl-15219	23	1	pro­	pro­	PROPN
crl-15219	23	2	fessional	fessional	ADJ
crl-15219	23	3	librarians	librarian	NOUN
crl-15219	23	4	may	may	AUX
crl-15219	23	5	know	know	VERB
crl-15219	23	6	whether	whether	SCONJ
crl-15219	23	7	they	they	PRON
crl-15219	23	8	have	have	AUX
crl-15219	23	9	provided	provide	VERB
crl-15219	23	10	accurate	accurate	ADJ
crl-15219	23	11	,	,	PUNCT
crl-15219	23	12	timely	timely	ADJ
crl-15219	23	13	in­	in­	NOUN
crl-15219	23	14	formation	formation	NOUN
crl-15219	23	15	in	in	ADP
crl-15219	23	16	response	response	NOUN
crl-15219	23	17	to	to	ADP
crl-15219	23	18	a	a	DET
crl-15219	23	19	request	request	NOUN
crl-15219	23	20	.	.	PUNCT
crl-15219	24	1	is	be	AUX
crl-15219	24	2	that	that	PRON
crl-15219	24	3	enough	enough	ADJ
crl-15219	24	4	?	?	PUNCT
crl-15219	25	1	clearly	clearly	ADV
crl-15219	25	2	,	,	PUNCT
crl-15219	25	3	accurate	accurate	ADJ
crl-15219	25	4	and	and	CCONJ
crl-15219	25	5	timely	timely	ADJ
crl-15219	25	6	in­	in­	PRON
crl-15219	25	7	formation	formation	NOUN
crl-15219	25	8	is	be	AUX
crl-15219	25	9	a	a	DET
crl-15219	25	10	minimum	minimum	ADJ
crl-15219	25	11	requirement	requirement	NOUN
crl-15219	25	12	,	,	PUNCT
crl-15219	25	13	but	but	CCONJ
crl-15219	25	14	unless	unless	SCONJ
crl-15219	25	15	the	the	DET
crl-15219	25	16	patron	patron	NOUN
crl-15219	25	17	is	be	AUX
crl-15219	25	18	satisfied	satisfied	ADJ
crl-15219	25	19	,	,	PUNCT
crl-15219	25	20	in	in	ADP
crl-15219	25	21	general	general	ADJ
crl-15219	25	22	,	,	PUNCT
crl-15219	25	23	the	the	DET
crl-15219	25	24	service	service	NOUN
crl-15219	25	25	could	could	AUX
crl-15219	25	26	have	have	AUX
crl-15219	25	27	been	be	AUX
crl-15219	25	28	better	well	ADJ
crl-15219	25	29	.	.	PUNCT
crl-15219	26	1	evaluating	evaluate	VERB
crl-15219	26	2	satisfaction	satisfaction	NOUN
crl-15219	26	3	researchers	researcher	NOUN
crl-15219	26	4	in	in	ADP
crl-15219	26	5	the	the	DET
crl-15219	26	6	fields	field	NOUN
crl-15219	26	7	of	of	ADP
crl-15219	26	8	consumer	consumer	NOUN
crl-15219	26	9	be­	be­	PUNCT
crl-15219	26	10	havior	havior	ADJ
crl-15219	26	11	and	and	CCONJ
crl-15219	26	12	marketing	marketing	NOUN
crl-15219	26	13	have	have	AUX
crl-15219	26	14	focused	focus	VERB
crl-15219	26	15	on	on	ADP
crl-15219	26	16	understanding	understand	VERB
crl-15219	26	17	satisfaction	satisfaction	NOUN
crl-15219	26	18	only	only	ADV
crl-15219	26	19	since	since	SCONJ
crl-15219	26	20	the	the	DET
crl-15219	26	21	late	late	ADJ
crl-15219	26	22	1970s	1970	NOUN
crl-15219	26	23	.	.	PUNCT
crl-15219	27	1	satisfaction	satisfaction	NOUN
crl-15219	27	2	is	be	AUX
crl-15219	27	3	considered	consider	VERB
crl-15219	27	4	to	to	PART
crl-15219	27	5	be	be	AUX
crl-15219	27	6	an	an	DET
crl-15219	27	7	important	important	ADJ
crl-15219	27	8	topic	topic	NOUN
crl-15219	27	9	because	because	SCONJ
crl-15219	27	10	it	it	PRON
crl-15219	27	11	is	be	AUX
crl-15219	27	12	thought	think	VERB
crl-15219	27	13	to	to	PART
crl-15219	27	14	be	be	AUX
crl-15219	27	15	related	relate	VERB
crl-15219	27	16	to	to	ADP
crl-15219	27	17	organizational	organizational	ADJ
crl-15219	27	18	objectives	objective	NOUN
crl-15219	27	19	of	of	ADP
crl-15219	27	20	repeat	repeat	NOUN
crl-15219	27	21	patronage	patronage	NOUN
crl-15219	27	22	and	and	CCONJ
crl-15219	27	23	positive	positive	ADJ
crl-15219	27	24	word	word	NOUN
crl-15219	27	25	of	of	ADP
crl-15219	27	26	mouth	mouth	NOUN
crl-15219	27	27	.	.	PUNCT
crl-15219	28	1	in	in	ADP
crl-15219	28	2	the	the	DET
crl-15219	28	3	1980s	1980	NOUN
crl-15219	28	4	,	,	PUNCT
crl-15219	28	5	the	the	DET
crl-15219	28	6	u.s	u.s	PROPN
crl-15219	28	7	.	.	PROPN
crl-15219	28	8	government	government	NOUN
crl-15219	28	9	sought	seek	VERB
crl-15219	28	10	to	to	PART
crl-15219	28	11	encourage	encourage	VERB
crl-15219	28	12	and	and	CCONJ
crl-15219	28	13	reward	reward	VERB
crl-15219	28	14	“	"	PUNCT
crl-15219	28	15	qual­	qual­	PROPN
crl-15219	28	16	ity	ity	PROPN
crl-15219	28	17	”	"	PUNCT
crl-15219	28	18	in	in	ADP
crl-15219	28	19	u.s	u.s	PROPN
crl-15219	28	20	.	.	PROPN
crl-15219	28	21	organizations	organization	NOUN
crl-15219	28	22	,	,	PUNCT
crl-15219	28	23	most	most	ADV
crl-15219	28	24	visibly	visibly	ADV
crl-15219	28	25	through	through	ADP
crl-15219	28	26	creation	creation	NOUN
crl-15219	28	27	of	of	ADP
crl-15219	28	28	the	the	DET
crl-15219	28	29	malcolm	malcolm	PROPN
crl-15219	28	30	baldrige	baldrige	PROPN
crl-15219	28	31	award	award	NOUN
crl-15219	28	32	for	for	ADP
crl-15219	28	33	quality	quality	NOUN
crl-15219	28	34	.	.	PUNCT
crl-15219	29	1	the	the	DET
crl-15219	29	2	creators	creator	NOUN
crl-15219	29	3	of	of	ADP
crl-15219	29	4	this	this	PRON
crl-15219	29	5	(	(	PUNCT
crl-15219	29	6	and	and	CCONJ
crl-15219	29	7	other	other	ADJ
crl-15219	29	8	)	)	PUNCT
crl-15219	29	9	quality	quality	NOUN
crl-15219	29	10	awards	award	NOUN
crl-15219	29	11	recognized	recognize	VERB
crl-15219	29	12	that	that	SCONJ
crl-15219	29	13	satisfaction	satisfaction	NOUN
crl-15219	29	14	plays	play	VERB
crl-15219	29	15	a	a	DET
crl-15219	29	16	major	major	ADJ
crl-15219	29	17	role	role	NOUN
crl-15219	29	18	in	in	ADP
crl-15219	29	19	defin­	defin­	PROPN
crl-15219	29	20	ing	ing	NOUN
crl-15219	29	21	what	what	PRON
crl-15219	29	22	quality	quality	NOUN
crl-15219	29	23	is	be	AUX
crl-15219	29	24	.	.	PUNCT
crl-15219	30	1	for	for	ADP
crl-15219	30	2	example	example	NOUN
crl-15219	30	3	,	,	PUNCT
crl-15219	30	4	satisfac­	satisfac­	VERB
crl-15219	30	5	tion	tion	NOUN
crl-15219	30	6	is	be	AUX
crl-15219	30	7	the	the	DET
crl-15219	30	8	single	single	ADJ
crl-15219	30	9	most	most	ADV
crl-15219	30	10	heavily	heavily	ADV
crl-15219	30	11	weighted	weight	VERB
crl-15219	30	12	component	component	NOUN
crl-15219	30	13	on	on	ADP
crl-15219	30	14	an	an	DET
crl-15219	30	15	organization	organization	NOUN
crl-15219	30	16	’s	’s	PART
crl-15219	30	17	final	final	ADJ
crl-15219	30	18	score	score	NOUN
crl-15219	30	19	in	in	ADP
crl-15219	30	20	evaluating	evaluate	VERB
crl-15219	30	21	baldrige	baldrige	PROPN
crl-15219	30	22	award	award	NOUN
crl-15219	30	23	ap­	ap­	NOUN
crl-15219	30	24	plications	plication	NOUN
crl-15219	30	25	.	.	PUNCT
crl-15219	31	1	after	after	SCONJ
crl-15219	31	2	the	the	DET
crl-15219	31	3	importance	importance	NOUN
crl-15219	31	4	of	of	ADP
crl-15219	31	5	satisfaction	satisfaction	NOUN
crl-15219	31	6	was	be	AUX
crl-15219	31	7	recognized	recognize	VERB
crl-15219	31	8	,	,	PUNCT
crl-15219	31	9	researchers	researcher	NOUN
crl-15219	31	10	began	begin	VERB
crl-15219	31	11	trying	try	VERB
crl-15219	31	12	to	to	PART
crl-15219	31	13	define	define	VERB
crl-15219	31	14	it	it	PRON
crl-15219	31	15	,	,	PUNCT
crl-15219	31	16	measure	measure	VERB
crl-15219	31	17	it	it	PRON
crl-15219	31	18	,	,	PUNCT
crl-15219	31	19	and	and	CCONJ
crl-15219	31	20	determine	determine	VERB
crl-15219	31	21	what	what	PRON
crl-15219	31	22	causes	cause	VERB
crl-15219	31	23	it.1	it.1	PROPN
crl-15219	31	24	although	although	SCONJ
crl-15219	31	25	numerous	numerous	ADJ
crl-15219	31	26	defi­	defi­	NOUN
crl-15219	31	27	nitions	nition	NOUN
crl-15219	31	28	of	of	ADP
crl-15219	31	29	the	the	DET
crl-15219	31	30	term	term	NOUN
crl-15219	31	31	exist	exist	VERB
crl-15219	31	32	,	,	PUNCT
crl-15219	31	33	most	most	ADJ
crl-15219	31	34	research­	research­	ADJ
crl-15219	31	35	ers	er	NOUN
crl-15219	31	36	would	would	AUX
crl-15219	31	37	agree	agree	VERB
crl-15219	31	38	that	that	SCONJ
crl-15219	31	39	satisfaction	satisfaction	NOUN
crl-15219	31	40	is	be	AUX
crl-15219	31	41	a	a	DET
crl-15219	31	42	reac­	reac­	NUM
crl-15219	31	43	tion	tion	NOUN
crl-15219	31	44	to	to	ADP
crl-15219	31	45	a	a	DET
crl-15219	31	46	patron	patron	NOUN
crl-15219	31	47	’s	’s	PART
crl-15219	31	48	subjective	subjective	ADJ
crl-15219	31	49	assessment	assessment	NOUN
crl-15219	31	50	of	of	ADP
crl-15219	31	51	the	the	DET
crl-15219	31	52	degree	degree	NOUN
crl-15219	31	53	to	to	PART
crl-15219	31	54	which	which	PRON
crl-15219	31	55	the	the	DET
crl-15219	31	56	organization	organization	NOUN
crl-15219	31	57	’s	’s	PART
crl-15219	31	58	performance	performance	NOUN
crl-15219	31	59	met	meet	VERB
crl-15219	31	60	or	or	CCONJ
crl-15219	31	61	exceeded	exceed	VERB
crl-15219	31	62	some	some	DET
crl-15219	31	63	stan­	stan­	NOUN
crl-15219	31	64	dard	dard	NOUN
crl-15219	31	65	internalized	internalize	VERB
crl-15219	31	66	by	by	ADP
crl-15219	31	67	the	the	DET
crl-15219	31	68	patron	patron	NOUN
crl-15219	31	69	.	.	PUNCT
crl-15219	32	1	this	this	DET
crl-15219	32	2	defi­	defi­	NOUN
crl-15219	32	3	nition	nition	NOUN
crl-15219	32	4	provides	provide	VERB
crl-15219	32	5	hints	hint	NOUN
crl-15219	32	6	about	about	ADP
crl-15219	32	7	how	how	SCONJ
crl-15219	32	8	satisfac­	satisfac­	VERB
crl-15219	32	9	tion	tion	NOUN
crl-15219	32	10	should	should	AUX
crl-15219	32	11	and	and	CCONJ
crl-15219	32	12	should	should	AUX
crl-15219	32	13	not	not	PART
crl-15219	32	14	be	be	AUX
crl-15219	32	15	measured	measure	VERB
crl-15219	32	16	.	.	PUNCT
crl-15219	33	1	first	first	ADV
crl-15219	33	2	,	,	PUNCT
crl-15219	33	3	the	the	DET
crl-15219	33	4	measure	measure	NOUN
crl-15219	33	5	needs	need	VERB
crl-15219	33	6	to	to	PART
crl-15219	33	7	be	be	AUX
crl-15219	33	8	subjective	subjective	ADJ
crl-15219	33	9	:	:	PUNCT
crl-15219	33	10	only	only	ADV
crl-15219	33	11	the	the	DET
crl-15219	33	12	patron	patron	NOUN
crl-15219	33	13	can	can	AUX
crl-15219	33	14	judge	judge	VERB
crl-15219	33	15	whether	whether	SCONJ
crl-15219	33	16	he	he	PRON
crl-15219	33	17	or	or	CCONJ
crl-15219	33	18	she	she	PRON
crl-15219	33	19	is	be	AUX
crl-15219	33	20	satisfied	satisfied	ADJ
crl-15219	33	21	.	.	PUNCT
crl-15219	34	1	second	second	ADJ
crl-15219	34	2	,	,	PUNCT
crl-15219	34	3	satisfaction	satisfaction	NOUN
crl-15219	34	4	should	should	AUX
crl-15219	34	5	be	be	AUX
crl-15219	34	6	measured	measure	VERB
crl-15219	34	7	on	on	ADP
crl-15219	34	8	a	a	DET
crl-15219	34	9	continuum	continuum	NOUN
crl-15219	34	10	rather	rather	ADV
crl-15219	34	11	than	than	ADP
crl-15219	34	12	on	on	ADP
crl-15219	34	13	a	a	DET
crl-15219	34	14	dichotomous	dichotomous	ADJ
crl-15219	34	15	scale	scale	NOUN
crl-15219	34	16	:	:	PUNCT
crl-15219	34	17	most	most	ADJ
crl-15219	34	18	people	people	NOUN
crl-15219	34	19	experience	experience	VERB
crl-15219	34	20	satisfaction	satisfaction	NOUN
crl-15219	34	21	in	in	ADP
crl-15219	34	22	greater	great	ADJ
crl-15219	34	23	or	or	CCONJ
crl-15219	34	24	lesser	less	ADJ
crl-15219	34	25	degrees	degree	NOUN
crl-15219	34	26	,	,	PUNCT
crl-15219	34	27	depending	depend	VERB
crl-15219	34	28	on	on	ADP
crl-15219	34	29	numer­	numer­	PROPN
crl-15219	34	30	ous	ous	ADJ
crl-15219	34	31	factors	factor	NOUN
crl-15219	34	32	.	.	PUNCT
crl-15219	35	1	the	the	DET
crl-15219	35	2	question	question	NOUN
crl-15219	35	3	of	of	ADP
crl-15219	35	4	what	what	PRON
crl-15219	35	5	causes	cause	VERB
crl-15219	35	6	satisfacprofessional	satisfacprofessional	NOUN
crl-15219	35	7	librarians	librarian	NOUN
crl-15219	35	8	may	may	AUX
crl-15219	35	9	know	know	VERB
crl-15219	35	10	whether	whether	SCONJ
crl-15219	35	11	they	they	PRON
crl-15219	35	12	have	have	AUX
crl-15219	35	13	provided	provide	VERB
crl-15219	35	14	accurate	accurate	ADJ
crl-15219	35	15	,	,	PUNCT
crl-15219	35	16	timely	timely	ADJ
crl-15219	35	17	information	information	NOUN
crl-15219	35	18	in	in	ADP
crl-15219	35	19	response	response	NOUN
crl-15219	35	20	to	to	ADP
crl-15219	35	21	a	a	DET
crl-15219	35	22	request	request	NOUN
crl-15219	35	23	.	.	PUNCT
crl-15219	36	1	is	be	AUX
crl-15219	36	2	that	that	ADV
crl-15219	36	3	enough	enough	ADJ
crl-15219	36	4	?	?	PUNCT
crl-15219	37	1	tion	tion	NOUN
crl-15219	37	2	is	be	AUX
crl-15219	37	3	still	still	ADV
crl-15219	37	4	being	be	AUX
crl-15219	37	5	investigated.2	investigated.2	NOUN
crl-15219	37	6	one	one	NUM
crl-15219	37	7	thing	thing	NOUN
crl-15219	37	8	that	that	PRON
crl-15219	37	9	is	be	AUX
crl-15219	37	10	clear	clear	ADJ
crl-15219	37	11	from	from	ADP
crl-15219	37	12	the	the	DET
crl-15219	37	13	above	above	ADJ
crl-15219	37	14	definition	definition	NOUN
crl-15219	37	15	is	be	AUX
crl-15219	37	16	that	that	SCONJ
crl-15219	37	17	satisfaction	satisfaction	NOUN
crl-15219	37	18	depends	depend	VERB
crl-15219	37	19	to	to	ADP
crl-15219	37	20	a	a	DET
crl-15219	37	21	certain	certain	ADJ
crl-15219	37	22	ex­	ex­	NOUN
crl-15219	37	23	tent	tent	NOUN
crl-15219	37	24	on	on	ADP
crl-15219	37	25	the	the	DET
crl-15219	37	26	standard	standard	NOUN
crl-15219	37	27	internalized	internalize	VERB
crl-15219	37	28	by	by	ADP
crl-15219	37	29	the	the	DET
crl-15219	37	30	patron	patron	NOUN
crl-15219	37	31	and	and	CCONJ
crl-15219	37	32	on	on	ADP
crl-15219	37	33	the	the	DET
crl-15219	37	34	perceived	perceive	VERB
crl-15219	37	35	level	level	NOUN
crl-15219	37	36	of	of	ADP
crl-15219	37	37	per­	per­	NOUN
crl-15219	37	38	formance	formance	NOUN
crl-15219	37	39	of	of	ADP
crl-15219	37	40	the	the	DET
crl-15219	37	41	organization	organization	NOUN
crl-15219	37	42	.	.	PUNCT
crl-15219	38	1	the	the	DET
crl-15219	38	2	stan­	stan­	PROPN
crl-15219	38	3	dard	dard	NOUN
crl-15219	38	4	that	that	PRON
crl-15219	38	5	has	have	AUX
crl-15219	38	6	been	be	AUX
crl-15219	38	7	most	most	ADV
crl-15219	38	8	widely	widely	ADV
crl-15219	38	9	tested	test	VERB
crl-15219	38	10	and	and	CCONJ
crl-15219	38	11	used	use	VERB
crl-15219	38	12	has	have	AUX
crl-15219	38	13	been	be	AUX
crl-15219	38	14	predictive	predictive	ADJ
crl-15219	38	15	expectations	expectation	NOUN
crl-15219	38	16	—	—	PUNCT
crl-15219	38	17	that	that	ADV
crl-15219	38	18	is	is	ADV
crl-15219	38	19	,	,	PUNCT
crl-15219	38	20	the	the	DET
crl-15219	38	21	level	level	NOUN
crl-15219	38	22	of	of	ADP
crl-15219	38	23	performance	performance	NOUN
crl-15219	38	24	the	the	DET
crl-15219	38	25	sub­	sub­	NOUN
crl-15219	38	26	ject	ject	PROPN
crl-15219	38	27	actually	actually	ADV
crl-15219	38	28	expects	expect	VERB
crl-15219	38	29	to	to	PART
crl-15219	38	30	encounter.3	encounter.3	PROPN
crl-15219	38	31	evalu­	evalu­	NOUN
crl-15219	38	32	ation	ation	NOUN
crl-15219	38	33	of	of	ADP
crl-15219	38	34	library	library	PROPN
crl-15219	38	35	services	service	NOUN
crl-15219	38	36	,	,	PUNCT
crl-15219	38	37	including	include	VERB
crl-15219	38	38	library	library	NOUN
crl-15219	38	39	instruction	instruction	NOUN
crl-15219	38	40	,	,	PUNCT
crl-15219	38	41	has	have	AUX
crl-15219	38	42	not	not	PART
crl-15219	38	43	conceptualized	conceptualize	VERB
crl-15219	38	44	or	or	CCONJ
crl-15219	38	45	measured	measure	VERB
crl-15219	38	46	satisfaction	satisfaction	NOUN
crl-15219	38	47	in	in	ADP
crl-15219	38	48	this	this	DET
crl-15219	38	49	manner	manner	NOUN
crl-15219	38	50	.	.	PUNCT
crl-15219	39	1	evaluating	evaluate	VERB
crl-15219	39	2	library	library	ADJ
crl-15219	39	3	instruction	instruction	NOUN
crl-15219	39	4	various	various	ADJ
crl-15219	39	5	studies	study	NOUN
crl-15219	39	6	point	point	VERB
crl-15219	39	7	to	to	ADP
crl-15219	39	8	the	the	DET
crl-15219	39	9	need	need	NOUN
crl-15219	39	10	for	for	ADP
crl-15219	39	11	li­	li­	NOUN
crl-15219	39	12	brary	brary	ADJ
crl-15219	39	13	instruction	instruction	NOUN
crl-15219	39	14	for	for	ADP
crl-15219	39	15	college	college	NOUN
crl-15219	39	16	students	student	NOUN
crl-15219	39	17	.	.	PUNCT
crl-15219	40	1	a	a	DET
crl-15219	40	2	johns	johns	PROPN
crl-15219	40	3	hopkins	hopkins	PROPN
crl-15219	40	4	university	university	PROPN
crl-15219	40	5	study	study	NOUN
crl-15219	40	6	com­	com­	NOUN
crl-15219	40	7	pared	pare	VERB
crl-15219	40	8	baseline	baseline	NOUN
crl-15219	40	9	measures	measure	NOUN
crl-15219	40	10	of	of	ADP
crl-15219	40	11	freshman	freshman	NOUN
crl-15219	40	12	li­	li­	PROPN
crl-15219	40	13	brary	brary	PROPN
crl-15219	40	14	skills	skill	NOUN
crl-15219	40	15	to	to	ADP
crl-15219	40	16	upper	upper	ADJ
crl-15219	40	17	-	-	PUNCT
crl-15219	40	18	class	class	NOUN
crl-15219	40	19	students	student	NOUN
crl-15219	40	20	’	'	PUNCT
crl-15219	40	21	skills	skill	NOUN
crl-15219	40	22	,	,	PUNCT
crl-15219	40	23	concluding	conclude	VERB
crl-15219	40	24	that	that	DET
crl-15219	40	25	exposure	exposure	NOUN
crl-15219	40	26	to	to	ADP
crl-15219	40	27	a	a	DET
crl-15219	40	28	library	library	NOUN
crl-15219	40	29	does	do	AUX
crl-15219	40	30	not	not	PART
crl-15219	40	31	necessarily	necessarily	ADV
crl-15219	40	32	improve	improve	VERB
crl-15219	40	33	those	those	DET
crl-15219	40	34	skills	skill	NOUN
crl-15219	40	35	nor	nor	CCONJ
crl-15219	40	36	do	do	AUX
crl-15219	40	37	students	student	NOUN
crl-15219	40	38	learn	learn	VERB
crl-15219	40	39	good	good	ADJ
crl-15219	40	40	library	library	NOUN
crl-15219	40	41	skills	skill	NOUN
crl-15219	40	42	on	on	ADP
crl-15219	40	43	their	their	PRON
crl-15219	40	44	own.4	own.4	ADP
crl-15219	40	45	this	this	DET
crl-15219	40	46	study	study	NOUN
crl-15219	40	47	also	also	ADV
crl-15219	40	48	found	find	VERB
crl-15219	40	49	stu­	stu­	PROPN
crl-15219	40	50	dents	dent	NOUN
crl-15219	40	51	’	’	PART
crl-15219	40	52	self	self	NOUN
crl-15219	40	53	-	-	PUNCT
crl-15219	40	54	assessment	assessment	NOUN
crl-15219	40	55	of	of	ADP
crl-15219	40	56	library	library	ADJ
crl-15219	40	57	skills	skill	NOUN
crl-15219	40	58	to	to	PART
crl-15219	40	59	be	be	AUX
crl-15219	40	60	“	"	PUNCT
crl-15219	40	61	quite	quite	ADV
crl-15219	40	62	accurate	accurate	ADJ
crl-15219	40	63	.	.	PUNCT
crl-15219	40	64	”	"	PUNCT
crl-15219	41	1	most	most	ADJ
crl-15219	41	2	studies	study	NOUN
crl-15219	41	3	agreed	agree	VERB
crl-15219	41	4	that	that	SCONJ
crl-15219	41	5	some	some	DET
crl-15219	41	6	method	method	NOUN
crl-15219	41	7	of	of	ADP
crl-15219	41	8	formal	formal	ADJ
crl-15219	41	9	instruction	instruction	NOUN
crl-15219	41	10	is	be	AUX
crl-15219	41	11	important	important	ADJ
crl-15219	41	12	.	.	PUNCT
crl-15219	42	1	evaluation	evaluation	NOUN
crl-15219	42	2	usually	usually	ADV
crl-15219	42	3	focused	focus	VERB
crl-15219	42	4	on	on	ADP
crl-15219	42	5	the	the	DET
crl-15219	42	6	efficacy	efficacy	NOUN
crl-15219	42	7	of	of	ADP
crl-15219	42	8	instruction	instruction	NOUN
crl-15219	42	9	or	or	CCONJ
crl-15219	42	10	the	the	DET
crl-15219	42	11	supe­	supe­	PROPN
crl-15219	42	12	324	324	NUM
crl-15219	42	13	college	college	PROPN
crl-15219	42	14	&	&	CCONJ
crl-15219	42	15	research	research	PROPN
crl-15219	42	16	libraries	library	NOUN
crl-15219	42	17	july	july	PROPN
crl-15219	42	18	1998	1998	NUM
crl-15219	42	19	riority	riority	NOUN
crl-15219	42	20	of	of	ADP
crl-15219	42	21	one	one	NUM
crl-15219	42	22	method	method	NOUN
crl-15219	42	23	over	over	ADP
crl-15219	42	24	others	other	NOUN
crl-15219	42	25	.	.	PUNCT
crl-15219	43	1	evalu­	evalu­	PROPN
crl-15219	43	2	ation	ation	PROPN
crl-15219	43	3	criteria	criterion	NOUN
crl-15219	43	4	have	have	AUX
crl-15219	43	5	been	be	AUX
crl-15219	43	6	relatively	relatively	ADV
crl-15219	43	7	nar­	nar­	ADJ
crl-15219	43	8	rowly	rowly	NOUN
crl-15219	43	9	focused	focus	VERB
crl-15219	43	10	;	;	PUNCT
crl-15219	43	11	some	some	PRON
crl-15219	43	12	were	be	AUX
crl-15219	43	13	objective	objective	ADJ
crl-15219	43	14	,	,	PUNCT
crl-15219	43	15	some	some	PRON
crl-15219	43	16	were	be	AUX
crl-15219	43	17	subjective	subjective	ADJ
crl-15219	43	18	,	,	PUNCT
crl-15219	43	19	and	and	CCONJ
crl-15219	43	20	some	some	PRON
crl-15219	43	21	were	be	AUX
crl-15219	43	22	both	both	PRON
crl-15219	43	23	.	.	PUNCT
crl-15219	44	1	al­	al­	PROPN
crl-15219	44	2	though	though	SCONJ
crl-15219	44	3	some	some	PRON
crl-15219	44	4	looked	look	VERB
crl-15219	44	5	at	at	ADP
crl-15219	44	6	student	student	NOUN
crl-15219	44	7	satisfac­	satisfac­	VERB
crl-15219	44	8	tion	tion	NOUN
crl-15219	44	9	with	with	ADP
crl-15219	44	10	the	the	DET
crl-15219	44	11	instruction	instruction	NOUN
crl-15219	44	12	sessions	session	NOUN
crl-15219	44	13	or	or	CCONJ
crl-15219	44	14	pro­	pro­	NOUN
crl-15219	44	15	grams	gram	NOUN
crl-15219	44	16	,	,	PUNCT
crl-15219	44	17	none	none	NOUN
crl-15219	44	18	focused	focus	VERB
crl-15219	44	19	on	on	ADP
crl-15219	44	20	the	the	DET
crl-15219	44	21	relationship	relationship	NOUN
crl-15219	44	22	between	between	ADP
crl-15219	44	23	instruction	instruction	NOUN
crl-15219	44	24	and	and	CCONJ
crl-15219	44	25	the	the	DET
crl-15219	44	26	library	library	NOUN
crl-15219	44	27	ser­	ser­	NOUN
crl-15219	44	28	vice	vice	NOUN
crl-15219	44	29	as	as	ADP
crl-15219	44	30	a	a	DET
crl-15219	44	31	whole	whole	NOUN
crl-15219	44	32	.	.	PUNCT
crl-15219	45	1	evaluation	evaluation	NOUN
crl-15219	45	2	using	use	VERB
crl-15219	45	3	objective	objective	ADJ
crl-15219	45	4	measures	measure	NOUN
crl-15219	45	5	numerous	numerous	ADJ
crl-15219	45	6	studies	study	NOUN
crl-15219	45	7	have	have	AUX
crl-15219	45	8	used	use	VERB
crl-15219	45	9	objective	objective	ADJ
crl-15219	45	10	measures	measure	NOUN
crl-15219	45	11	of	of	ADP
crl-15219	45	12	student	student	NOUN
crl-15219	45	13	knowledge	knowledge	NOUN
crl-15219	45	14	and	and	CCONJ
crl-15219	45	15	skill	skill	NOUN
crl-15219	45	16	performance	performance	NOUN
crl-15219	45	17	to	to	PART
crl-15219	45	18	evaluate	evaluate	VERB
crl-15219	45	19	library	library	NOUN
crl-15219	45	20	instruc­	instruc­	PROPN
crl-15219	45	21	tion	tion	NOUN
crl-15219	45	22	.	.	PUNCT
crl-15219	46	1	these	these	DET
crl-15219	46	2	studies	study	NOUN
crl-15219	46	3	focused	focus	VERB
crl-15219	46	4	on	on	ADP
crl-15219	46	5	the	the	DET
crl-15219	46	6	degree	degree	NOUN
crl-15219	46	7	to	to	PART
crl-15219	46	8	which	which	PRON
crl-15219	46	9	students	student	NOUN
crl-15219	46	10	’	'	PUNCT
crl-15219	46	11	testable	testable	ADJ
crl-15219	46	12	knowledge	knowledge	NOUN
crl-15219	46	13	increased	increase	VERB
crl-15219	46	14	or	or	CCONJ
crl-15219	46	15	performance	performance	NOUN
crl-15219	46	16	improved	improve	VERB
crl-15219	46	17	fol­	fol­	NOUN
crl-15219	46	18	lowing	lowing	NOUN
crl-15219	46	19	instruction	instruction	NOUN
crl-15219	46	20	.	.	PUNCT
crl-15219	47	1	the	the	DET
crl-15219	47	2	usual	usual	ADJ
crl-15219	47	3	objective	objective	NOUN
crl-15219	47	4	of	of	ADP
crl-15219	47	5	such	such	ADJ
crl-15219	47	6	studies	study	NOUN
crl-15219	47	7	was	be	AUX
crl-15219	47	8	to	to	PART
crl-15219	47	9	assess	assess	VERB
crl-15219	47	10	whether	whether	SCONJ
crl-15219	47	11	the	the	DET
crl-15219	47	12	instruction	instruction	NOUN
crl-15219	47	13	subject	subject	NOUN
crl-15219	47	14	matter	matter	NOUN
crl-15219	47	15	was	be	AUX
crl-15219	47	16	being	be	AUX
crl-15219	47	17	learned	learn	VERB
crl-15219	47	18	by	by	ADP
crl-15219	47	19	the	the	DET
crl-15219	47	20	students	student	NOUN
crl-15219	47	21	(	(	PUNCT
crl-15219	47	22	i.e.	i.e.	X
crl-15219	47	23	,	,	PUNCT
crl-15219	47	24	whether	whether	SCONJ
crl-15219	47	25	the	the	DET
crl-15219	47	26	short	short	ADJ
crl-15219	47	27	-	-	PUNCT
crl-15219	47	28	term	term	NOUN
crl-15219	47	29	goals	goal	NOUN
crl-15219	47	30	of	of	ADP
crl-15219	47	31	instruction	instruction	NOUN
crl-15219	47	32	were	be	AUX
crl-15219	47	33	be­	be­	PUNCT
crl-15219	47	34	ing	ing	PROPN
crl-15219	47	35	met	meet	VERB
crl-15219	47	36	)	)	PUNCT
crl-15219	47	37	.	.	PUNCT
crl-15219	48	1	numerous	numerous	ADJ
crl-15219	48	2	variables	variable	NOUN
crl-15219	48	3	and	and	CCONJ
crl-15219	48	4	meth­	meth­	ADJ
crl-15219	48	5	ods	od	NOUN
crl-15219	48	6	were	be	AUX
crl-15219	48	7	used	use	VERB
crl-15219	48	8	.	.	PUNCT
crl-15219	49	1	one	one	NUM
crl-15219	49	2	method	method	NOUN
crl-15219	49	3	was	be	AUX
crl-15219	49	4	to	to	PART
crl-15219	49	5	ex­	ex­	VERB
crl-15219	49	6	amine	amine	VERB
crl-15219	49	7	the	the	DET
crl-15219	49	8	effects	effect	NOUN
crl-15219	49	9	of	of	ADP
crl-15219	49	10	instruction	instruction	NOUN
crl-15219	49	11	on	on	ADP
crl-15219	49	12	patterns	pattern	NOUN
crl-15219	49	13	of	of	ADP
crl-15219	49	14	library	library	ADJ
crl-15219	49	15	use	use	NOUN
crl-15219	49	16	.	.	PUNCT
crl-15219	50	1	in	in	ADP
crl-15219	50	2	their	their	PRON
crl-15219	50	3	study	study	NOUN
crl-15219	50	4	of	of	ADP
crl-15219	50	5	undergraduates	undergraduate	NOUN
crl-15219	50	6	at	at	ADP
crl-15219	50	7	the	the	DET
crl-15219	50	8	university	university	NOUN
crl-15219	50	9	of	of	ADP
crl-15219	50	10	illi­	illi­	PROPN
crl-15219	50	11	nois	nois	PROPN
crl-15219	50	12	,	,	PUNCT
crl-15219	50	13	david	david	PROPN
crl-15219	50	14	n.	n.	PROPN
crl-15219	50	15	king	king	PROPN
crl-15219	50	16	and	and	CCONJ
crl-15219	50	17	john	john	PROPN
crl-15219	50	18	c.	c.	PROPN
crl-15219	50	19	ory	ory	PROPN
crl-15219	50	20	found	find	VERB
crl-15219	50	21	that	that	SCONJ
crl-15219	50	22	instructed	instructed	ADJ
crl-15219	50	23	students	student	NOUN
crl-15219	50	24	used	use	VERB
crl-15219	50	25	a	a	DET
crl-15219	50	26	wider	wide	ADJ
crl-15219	50	27	variety	variety	NOUN
crl-15219	50	28	of	of	ADP
crl-15219	50	29	sources	source	NOUN
crl-15219	50	30	,	,	PUNCT
crl-15219	50	31	made	make	VERB
crl-15219	50	32	greater	great	ADJ
crl-15219	50	33	use	use	NOUN
crl-15219	50	34	of	of	ADP
crl-15219	50	35	catalogs	catalog	NOUN
crl-15219	50	36	,	,	PUNCT
crl-15219	50	37	and	and	CCONJ
crl-15219	50	38	showed	show	VERB
crl-15219	50	39	more	more	ADJ
crl-15219	50	40	use	use	NOUN
crl-15219	50	41	of	of	ADP
crl-15219	50	42	vari­	vari­	PROPN
crl-15219	50	43	ous	ous	ADJ
crl-15219	50	44	libraries	library	NOUN
crl-15219	50	45	and	and	CCONJ
crl-15219	50	46	services.5	services.5	PROPN
crl-15219	50	47	evaluation	evaluation	NOUN
crl-15219	50	48	of	of	ADP
crl-15219	50	49	the	the	DET
crl-15219	50	50	library	library	NOUN
crl-15219	50	51	instruction	instruction	NOUN
crl-15219	50	52	program	program	NOUN
crl-15219	50	53	at	at	ADP
crl-15219	50	54	the	the	DET
crl-15219	50	55	ohio	ohio	PROPN
crl-15219	50	56	state	state	PROPN
crl-15219	50	57	university	university	PROPN
crl-15219	50	58	showed	show	VERB
crl-15219	50	59	that	that	SCONJ
crl-15219	50	60	in­	in­	NOUN
crl-15219	50	61	struction	struction	NOUN
crl-15219	50	62	produced	produce	VERB
crl-15219	50	63	significant	significant	ADJ
crl-15219	50	64	improve­	improve­	ADJ
crl-15219	50	65	ments	ment	NOUN
crl-15219	50	66	in	in	ADP
crl-15219	50	67	students	student	NOUN
crl-15219	50	68	’	'	PUNCT
crl-15219	50	69	tested	test	VERB
crl-15219	50	70	library	library	ADJ
crl-15219	50	71	knowl­	knowl­	PROPN
crl-15219	50	72	edge	edge	NOUN
crl-15219	50	73	and	and	CCONJ
crl-15219	50	74	use.6	use.6	X
crl-15219	50	75	in	in	ADP
crl-15219	50	76	a	a	DET
crl-15219	50	77	common	common	ADJ
crl-15219	50	78	approach	approach	NOUN
crl-15219	50	79	to	to	ADP
crl-15219	50	80	evaluating	evaluate	VERB
crl-15219	50	81	library	library	ADJ
crl-15219	50	82	instruction	instruction	NOUN
crl-15219	50	83	,	,	PUNCT
crl-15219	50	84	patricia	patricia	PROPN
crl-15219	50	85	daragan	daragan	PROPN
crl-15219	50	86	and	and	CCONJ
crl-15219	50	87	gwendolyn	gwendolyn	PROPN
crl-15219	50	88	stevens	stevens	PROPN
crl-15219	50	89	used	use	VERB
crl-15219	50	90	preand	preand	NOUN
crl-15219	50	91	posttest	postt	ADJ
crl-15219	50	92	measures	measure	NOUN
crl-15219	50	93	to	to	PART
crl-15219	50	94	assess	assess	VERB
crl-15219	50	95	the	the	DET
crl-15219	50	96	library	library	ADJ
crl-15219	50	97	knowledge	knowledge	NOUN
crl-15219	50	98	and	and	CCONJ
crl-15219	50	99	skills	skill	NOUN
crl-15219	50	100	of	of	ADP
crl-15219	50	101	cadets	cadet	NOUN
crl-15219	50	102	at	at	ADP
crl-15219	50	103	the	the	DET
crl-15219	50	104	u.s	u.s	PROPN
crl-15219	50	105	.	.	PROPN
crl-15219	50	106	coast	coast	PROPN
crl-15219	50	107	guard	guard	PROPN
crl-15219	50	108	academy	academy	PROPN
crl-15219	50	109	,	,	PUNCT
crl-15219	50	110	and	and	CCONJ
crl-15219	50	111	con­	con­	NOUN
crl-15219	50	112	cluded	clude	VERB
crl-15219	50	113	that	that	PRON
crl-15219	50	114	instruction	instruction	NOUN
crl-15219	50	115	increased	increase	VERB
crl-15219	50	116	stu­	stu­	PROPN
crl-15219	50	117	dents	dent	NOUN
crl-15219	50	118	’	'	PUNCT
crl-15219	50	119	levels	level	NOUN
crl-15219	50	120	of	of	ADP
crl-15219	50	121	information	information	NOUN
crl-15219	50	122	literacy	literacy	NOUN
crl-15219	50	123	and	and	CCONJ
crl-15219	50	124	narrowed	narrow	VERB
crl-15219	50	125	the	the	DET
crl-15219	50	126	range	range	NOUN
crl-15219	50	127	of	of	ADP
crl-15219	50	128	information	information	NOUN
crl-15219	50	129	lit­	lit­	NOUN
crl-15219	50	130	eracy	eracy	NOUN
crl-15219	50	131	among	among	ADP
crl-15219	50	132	incoming	incoming	ADJ
crl-15219	50	133	cadets.7	cadets.7	NOUN
crl-15219	50	134	some	some	DET
crl-15219	50	135	studies	study	NOUN
crl-15219	50	136	have	have	AUX
crl-15219	50	137	compared	compare	VERB
crl-15219	50	138	different	different	ADJ
crl-15219	50	139	instructional	instructional	ADJ
crl-15219	50	140	methods	method	NOUN
crl-15219	50	141	and	and	CCONJ
crl-15219	50	142	objectively	objectively	ADV
crl-15219	50	143	evaluated	evaluate	VERB
crl-15219	50	144	their	their	PRON
crl-15219	50	145	relative	relative	ADJ
crl-15219	50	146	effectiveness	effectiveness	NOUN
crl-15219	50	147	.	.	PUNCT
crl-15219	51	1	at	at	ADP
crl-15219	51	2	southeastern	southeastern	PROPN
crl-15219	51	3	oklahoma	oklahoma	PROPN
crl-15219	51	4	state	state	PROPN
crl-15219	51	5	university	university	PROPN
crl-15219	51	6	,	,	PUNCT
crl-15219	51	7	four	four	NUM
crl-15219	51	8	groups	group	NOUN
crl-15219	51	9	of	of	ADP
crl-15219	51	10	students	student	NOUN
crl-15219	51	11	each	each	PRON
crl-15219	51	12	received	receive	VERB
crl-15219	51	13	a	a	DET
crl-15219	51	14	different	different	ADJ
crl-15219	51	15	method	method	NOUN
crl-15219	51	16	of	of	ADP
crl-15219	51	17	cd	cd	PROPN
crl-15219	51	18	-	-	PUNCT
crl-15219	51	19	rom	rom	NOUN
crl-15219	51	20	instruction	instruction	NOUN
crl-15219	51	21	,	,	PUNCT
crl-15219	51	22	then	then	ADV
crl-15219	51	23	used	use	VERB
crl-15219	51	24	psyclit	psyclit	NOUN
crl-15219	51	25	to	to	PART
crl-15219	51	26	complete	complete	VERB
crl-15219	51	27	test	test	NOUN
crl-15219	52	1	assign­	assign­	PROPN
crl-15219	52	2	ments	ment	NOUN
crl-15219	52	3	that	that	PRON
crl-15219	52	4	measured	measure	VERB
crl-15219	52	5	searching	search	VERB
crl-15219	52	6	skills.8	skills.8	PROPN
crl-15219	52	7	patricia	patricia	PROPN
crl-15219	52	8	f.	f.	PROPN
crl-15219	52	9	vander	vander	PROPN
crl-15219	52	10	meer	meer	PROPN
crl-15219	52	11	and	and	CCONJ
crl-15219	52	12	galen	galen	PROPN
crl-15219	52	13	e.	e.	PROPN
crl-15219	52	14	rike	rike	PROPN
crl-15219	52	15	studied	study	VERB
crl-15219	52	16	the	the	DET
crl-15219	52	17	effectiveness	effectiveness	NOUN
crl-15219	52	18	of	of	ADP
crl-15219	52	19	a	a	DET
crl-15219	52	20	new	new	ADJ
crl-15219	52	21	multi­	multi­	PROPN
crl-15219	52	22	media	medium	NOUN
crl-15219	52	23	self	self	NOUN
crl-15219	52	24	-	-	PUNCT
crl-15219	52	25	instructional	instructional	ADJ
crl-15219	52	26	tutorial	tutorial	NOUN
crl-15219	52	27	com­	com­	NOUN
crl-15219	52	28	pared	pare	VERB
crl-15219	52	29	with	with	ADP
crl-15219	52	30	the	the	DET
crl-15219	52	31	traditional	traditional	ADJ
crl-15219	52	32	method	method	NOUN
crl-15219	52	33	(	(	PUNCT
crl-15219	52	34	a	a	DET
crl-15219	52	35	workbook	workbook	NOUN
crl-15219	52	36	and	and	CCONJ
crl-15219	52	37	librarian	librarian	ADJ
crl-15219	52	38	introduction	introduction	NOUN
crl-15219	52	39	)	)	PUNCT
crl-15219	52	40	and	and	CCONJ
crl-15219	52	41	found	find	VERB
crl-15219	52	42	higher	high	ADJ
crl-15219	52	43	posttest	postt	ADJ
crl-15219	52	44	scores	score	NOUN
crl-15219	52	45	for	for	ADP
crl-15219	52	46	both	both	DET
crl-15219	52	47	groups	group	NOUN
crl-15219	52	48	,	,	PUNCT
crl-15219	52	49	but	but	CCONJ
crl-15219	52	50	no	no	DET
crl-15219	52	51	significant	significant	ADJ
crl-15219	52	52	differences	difference	NOUN
crl-15219	52	53	in	in	ADP
crl-15219	52	54	effectiveness.9	effectiveness.9	PROPN
crl-15219	52	55	although	although	SCONJ
crl-15219	52	56	some	some	PRON
crl-15219	52	57	looked	look	VERB
crl-15219	52	58	at	at	ADP
crl-15219	52	59	student	student	NOUN
crl-15219	52	60	satisfaction	satisfaction	NOUN
crl-15219	52	61	with	with	ADP
crl-15219	52	62	the	the	DET
crl-15219	52	63	instruction	instruction	NOUN
crl-15219	52	64	sessions	session	NOUN
crl-15219	52	65	or	or	CCONJ
crl-15219	52	66	programs	program	NOUN
crl-15219	52	67	,	,	PUNCT
crl-15219	52	68	none	none	NOUN
crl-15219	52	69	focused	focus	VERB
crl-15219	52	70	on	on	ADP
crl-15219	52	71	the	the	DET
crl-15219	52	72	relationship	relationship	NOUN
crl-15219	52	73	between	between	ADP
crl-15219	52	74	instruc­	instruc­	PROPN
crl-15219	52	75	tion	tion	NOUN
crl-15219	52	76	and	and	CCONJ
crl-15219	52	77	the	the	DET
crl-15219	52	78	library	library	NOUN
crl-15219	52	79	service	service	NOUN
crl-15219	52	80	as	as	ADP
crl-15219	52	81	a	a	DET
crl-15219	52	82	whole	whole	NOUN
crl-15219	52	83	.	.	PUNCT
crl-15219	53	1	some	some	DET
crl-15219	53	2	studies	study	NOUN
crl-15219	53	3	combined	combine	VERB
crl-15219	53	4	objective	objective	ADJ
crl-15219	53	5	ap­	ap­	NOUN
crl-15219	53	6	proaches	proache	NOUN
crl-15219	53	7	.	.	PUNCT
crl-15219	54	1	for	for	ADP
crl-15219	54	2	example	example	NOUN
crl-15219	54	3	,	,	PUNCT
crl-15219	54	4	trudi	trudi	PROPN
crl-15219	54	5	e.	e.	PROPN
crl-15219	54	6	jacobson	jacobson	PROPN
crl-15219	54	7	and	and	CCONJ
crl-15219	54	8	janice	janice	PROPN
crl-15219	54	9	g.	g.	PROPN
crl-15219	54	10	newkirk	newkirk	PROPN
crl-15219	54	11	used	use	VERB
crl-15219	54	12	question­	question­	PROPN
crl-15219	54	13	naires	naire	NOUN
crl-15219	54	14	and	and	CCONJ
crl-15219	54	15	examined	examine	VERB
crl-15219	54	16	printouts	printout	NOUN
crl-15219	54	17	of	of	ADP
crl-15219	54	18	search	search	NOUN
crl-15219	54	19	strategies	strategy	NOUN
crl-15219	54	20	to	to	PART
crl-15219	54	21	measure	measure	VERB
crl-15219	54	22	the	the	DET
crl-15219	54	23	impact	impact	NOUN
crl-15219	54	24	of	of	ADP
crl-15219	54	25	librar­	librar­	PROPN
crl-15219	54	26	ian	ian	ADJ
crl-15219	54	27	instruction	instruction	NOUN
crl-15219	54	28	and	and	CCONJ
crl-15219	54	29	assistance	assistance	NOUN
crl-15219	54	30	on	on	ADP
crl-15219	54	31	students	student	NOUN
crl-15219	54	32	’	'	PUNCT
crl-15219	54	33	cd	cd	PROPN
crl-15219	54	34	-	-	PUNCT
crl-15219	54	35	rom	rom	NOUN
crl-15219	54	36	search	search	NOUN
crl-15219	54	37	proficiency	proficiency	NOUN
crl-15219	54	38	.	.	PUNCT
crl-15219	55	1	10	10	NUM
crl-15219	55	2	they	they	PRON
crl-15219	55	3	found	find	VERB
crl-15219	55	4	some	some	DET
crl-15219	55	5	evidence	evidence	NOUN
crl-15219	55	6	that	that	SCONJ
crl-15219	55	7	instruction	instruction	NOUN
crl-15219	55	8	or	or	CCONJ
crl-15219	55	9	assistance	assistance	NOUN
crl-15219	55	10	had	have	AUX
crl-15219	55	11	a	a	DET
crl-15219	55	12	positive	positive	ADJ
crl-15219	55	13	effect	effect	NOUN
crl-15219	55	14	on	on	ADP
crl-15219	55	15	cd­	cd­	PROPN
crl-15219	55	16	rom	rom	NOUN
crl-15219	55	17	searching	searching	NOUN
crl-15219	55	18	skill	skill	NOUN
crl-15219	55	19	level	level	NOUN
crl-15219	55	20	,	,	PUNCT
crl-15219	55	21	and	and	CCONJ
crl-15219	55	22	a	a	DET
crl-15219	55	23	major­	major­	PRON
crl-15219	55	24	ity	ity	PROPN
crl-15219	55	25	of	of	ADP
crl-15219	55	26	students	student	NOUN
crl-15219	55	27	also	also	ADV
crl-15219	55	28	reported	report	VERB
crl-15219	55	29	that	that	SCONJ
crl-15219	55	30	their	their	PRON
crl-15219	55	31	search	search	NOUN
crl-15219	55	32	results	result	NOUN
crl-15219	55	33	were	be	AUX
crl-15219	55	34	“	"	PUNCT
crl-15219	55	35	valuable	valuable	ADJ
crl-15219	55	36	,	,	PUNCT
crl-15219	55	37	”	"	PUNCT
crl-15219	55	38	which	which	PRON
crl-15219	55	39	the	the	DET
crl-15219	55	40	authors	author	NOUN
crl-15219	55	41	referred	refer	VERB
crl-15219	55	42	to	to	ADP
crl-15219	55	43	as	as	ADP
crl-15219	55	44	“	"	PUNCT
crl-15219	55	45	high	high	ADJ
crl-15219	55	46	satisfaction	satisfaction	NOUN
crl-15219	55	47	level	level	NOUN
crl-15219	55	48	.	.	PUNCT
crl-15219	55	49	”	"	PUNCT
crl-15219	56	1	evaluation	evaluation	NOUN
crl-15219	56	2	using	use	VERB
crl-15219	56	3	subjective	subjective	ADJ
crl-15219	56	4	measures	measure	NOUN
crl-15219	56	5	effects	effect	NOUN
crl-15219	56	6	of	of	ADP
crl-15219	56	7	instruction	instruction	NOUN
crl-15219	56	8	on	on	ADP
crl-15219	56	9	measurable	measurable	ADJ
crl-15219	56	10	skills	skill	NOUN
crl-15219	56	11	or	or	CCONJ
crl-15219	56	12	knowledge	knowledge	NOUN
crl-15219	56	13	has	have	AUX
crl-15219	56	14	not	not	PART
crl-15219	56	15	been	be	AUX
crl-15219	56	16	the	the	DET
crl-15219	56	17	only	only	ADJ
crl-15219	56	18	fo­	fo­	PROPN
crl-15219	56	19	cus	cus	NOUN
crl-15219	56	20	of	of	ADP
crl-15219	56	21	studies	study	NOUN
crl-15219	56	22	;	;	PUNCT
crl-15219	56	23	many	many	ADJ
crl-15219	56	24	studies	study	NOUN
crl-15219	56	25	also	also	ADV
crl-15219	56	26	have	have	AUX
crl-15219	56	27	evaluated	evaluate	VERB
crl-15219	56	28	subjective	subjective	ADJ
crl-15219	56	29	factors	factor	NOUN
crl-15219	56	30	such	such	ADJ
crl-15219	56	31	as	as	ADP
crl-15219	56	32	stu­	stu­	PROPN
crl-15219	56	33	dents	dent	NOUN
crl-15219	56	34	’	'	PUNCT
crl-15219	56	35	comfort	comfort	NOUN
crl-15219	56	36	level	level	NOUN
crl-15219	56	37	in	in	ADP
crl-15219	56	38	the	the	DET
crl-15219	56	39	library	library	NOUN
crl-15219	56	40	or	or	CCONJ
crl-15219	56	41	con­	con­	NOUN
crl-15219	56	42	fidence	fidence	NOUN
crl-15219	56	43	in	in	ADP
crl-15219	56	44	their	their	PRON
crl-15219	56	45	library	library	NOUN
crl-15219	56	46	skills	skill	NOUN
crl-15219	56	47	.	.	PUNCT
crl-15219	57	1	in	in	ADP
crl-15219	57	2	addition	addition	NOUN
crl-15219	57	3	,	,	PUNCT
crl-15219	57	4	several	several	ADJ
crl-15219	57	5	studies	study	NOUN
crl-15219	57	6	addressed	address	VERB
crl-15219	57	7	the	the	DET
crl-15219	57	8	degree	degree	NOUN
crl-15219	57	9	to	to	PART
crl-15219	57	10	which	which	DET
crl-15219	57	11	student	student	NOUN
crl-15219	57	12	attitudes	attitude	NOUN
crl-15219	57	13	toward	toward	ADP
crl-15219	57	14	,	,	PUNCT
crl-15219	57	15	and	and	CCONJ
crl-15219	57	16	per­	per­	NOUN
crl-15219	57	17	ceptions	ception	NOUN
crl-15219	57	18	of	of	ADP
crl-15219	57	19	,	,	PUNCT
crl-15219	57	20	the	the	DET
crl-15219	57	21	library	library	NOUN
crl-15219	57	22	have	have	AUX
crl-15219	57	23	changed	change	VERB
crl-15219	57	24	fol­	fol­	NOUN
crl-15219	57	25	lowing	lowing	NOUN
crl-15219	57	26	library	library	NOUN
crl-15219	57	27	instr	instr	PROPN
crl-15219	57	28	uction	uction	PROPN
crl-15219	57	29	and/or	and/or	CCONJ
crl-15219	57	30	whether	whether	SCONJ
crl-15219	57	31	the	the	DET
crl-15219	57	32	students	student	NOUN
crl-15219	57	33	were	be	AUX
crl-15219	57	34	satisfied	satisfied	ADJ
crl-15219	57	35	with	with	ADP
crl-15219	57	36	instruction	instruction	NOUN
crl-15219	57	37	.	.	PUNCT
crl-15219	58	1	the	the	DET
crl-15219	58	2	usual	usual	ADJ
crl-15219	58	3	objective	objective	NOUN
crl-15219	58	4	of	of	ADP
crl-15219	58	5	such	such	ADJ
crl-15219	58	6	studies	study	NOUN
crl-15219	58	7	was	be	AUX
crl-15219	58	8	to	to	PART
crl-15219	58	9	determine	determine	VERB
crl-15219	58	10	patron	patron	PROPN
crl-15219	58	11	shortterm	shortterm	PROPN
crl-15219	58	12	response	response	NOUN
crl-15219	58	13	specifically	specifically	ADV
crl-15219	58	14	to	to	ADP
crl-15219	58	15	the	the	DET
crl-15219	58	16	instruc­	instruc­	PROPN
crl-15219	58	17	http	http	NOUN
crl-15219	58	18	:	:	PUNCT
crl-15219	58	19	proficiency.10	proficiency.10	ADJ
crl-15219	58	20	effects	effect	NOUN
crl-15219	58	21	of	of	ADP
crl-15219	58	22	library	library	ADJ
crl-15219	58	23	instruction	instruction	NOUN
crl-15219	58	24	325	325	NUM
crl-15219	58	25	tion	tion	NOUN
crl-15219	58	26	.	.	PUNCT
crl-15219	59	1	the	the	DET
crl-15219	59	2	focus	focus	NOUN
crl-15219	59	3	on	on	ADP
crl-15219	59	4	subjective	subjective	ADJ
crl-15219	59	5	evaluations	evaluation	NOUN
crl-15219	59	6	of	of	ADP
crl-15219	59	7	library	library	ADJ
crl-15219	59	8	instruction	instruction	NOUN
crl-15219	59	9	presumably	presumably	ADV
crl-15219	59	10	is	be	AUX
crl-15219	59	11	the	the	DET
crl-15219	59	12	result	result	NOUN
crl-15219	59	13	of	of	ADP
crl-15219	59	14	a	a	DET
crl-15219	59	15	growing	grow	VERB
crl-15219	59	16	recognition	recognition	NOUN
crl-15219	59	17	among	among	ADP
crl-15219	59	18	librarians	librarian	NOUN
crl-15219	59	19	that	that	SCONJ
crl-15219	59	20	“	"	PUNCT
crl-15219	59	21	evaluation	evaluation	NOUN
crl-15219	59	22	of	of	ADP
crl-15219	59	23	library	library	ADJ
crl-15219	59	24	ser­	ser­	NOUN
crl-15219	59	25	vice	vice	NOUN
crl-15219	59	26	quality	quality	NOUN
crl-15219	59	27	is	be	AUX
crl-15219	59	28	based	base	VERB
crl-15219	59	29	on	on	ADP
crl-15219	59	30	customer	customer	NOUN
crl-15219	59	31	percep­	percep­	PROPN
crl-15219	59	32	tion	tion	NOUN
crl-15219	59	33	.	.	PUNCT
crl-15219	60	1	”11	”11	PROPN
crl-15219	60	2	jacobson	jacobson	PROPN
crl-15219	60	3	and	and	CCONJ
crl-15219	60	4	newkirk	newkirk	PROPN
crl-15219	60	5	acknowl­	acknowl­	PROPN
crl-15219	60	6	edged	edge	VERB
crl-15219	60	7	that	that	SCONJ
crl-15219	60	8	whether	whether	SCONJ
crl-15219	60	9	or	or	CCONJ
crl-15219	60	10	not	not	PART
crl-15219	60	11	instruction	instruction	NOUN
crl-15219	60	12	produces	produce	VERB
crl-15219	60	13	increases	increase	NOUN
crl-15219	60	14	in	in	ADP
crl-15219	60	15	skills	skill	NOUN
crl-15219	60	16	,	,	PUNCT
crl-15219	60	17	“	"	PUNCT
crl-15219	60	18	if	if	SCONJ
crl-15219	60	19	students	student	NOUN
crl-15219	60	20	learn	learn	VERB
crl-15219	60	21	little	little	ADJ
crl-15219	60	22	but	but	CCONJ
crl-15219	60	23	become	become	VERB
crl-15219	60	24	comfortable	comfortable	ADJ
crl-15219	60	25	with	with	ADP
crl-15219	60	26	cd	cd	PROPN
crl-15219	60	27	-	-	PUNCT
crl-15219	60	28	rom	rom	NOUN
crl-15219	60	29	technology	technology	NOUN
crl-15219	60	30	or	or	CCONJ
crl-15219	60	31	with	with	ADP
crl-15219	60	32	the	the	DET
crl-15219	60	33	library	library	NOUN
crl-15219	60	34	in	in	ADP
crl-15219	60	35	general	general	ADJ
crl-15219	60	36	,	,	PUNCT
crl-15219	60	37	our	our	PRON
crl-15219	60	38	work	work	NOUN
crl-15219	60	39	is	be	AUX
crl-15219	60	40	clearly	clearly	ADV
crl-15219	60	41	purpose­	purpose­	VERB
crl-15219	60	42	ful	ful	ADJ
crl-15219	60	43	.	.	PUNCT
crl-15219	61	1	”12	”12	PROPN
crl-15219	61	2	a	a	DET
crl-15219	61	3	study	study	NOUN
crl-15219	61	4	at	at	ADP
crl-15219	61	5	southern	southern	ADJ
crl-15219	61	6	illinois	illinois	PROPN
crl-15219	61	7	university	university	PROPN
crl-15219	61	8	evaluated	evaluate	VERB
crl-15219	61	9	student	student	NOUN
crl-15219	61	10	“	"	PUNCT
crl-15219	61	11	appreciation	appreciation	NOUN
crl-15219	61	12	”	"	PUNCT
crl-15219	61	13	of	of	ADP
crl-15219	61	14	(	(	PUNCT
crl-15219	61	15	i.e.	i.e.	X
crl-15219	61	16	,	,	PUNCT
crl-15219	61	17	“	"	PUNCT
crl-15219	61	18	satisfaction	satisfaction	NOUN
crl-15219	61	19	”	"	PUNCT
crl-15219	61	20	with	with	ADP
crl-15219	61	21	)	)	PUNCT
crl-15219	61	22	a	a	DET
crl-15219	61	23	full	full	ADJ
crl-15219	61	24	-	-	PUNCT
crl-15219	61	25	term	term	NOUN
crl-15219	61	26	,	,	PUNCT
crl-15219	61	27	one	one	NUM
crl-15219	61	28	-	-	PUNCT
crl-15219	61	29	credit	credit	NOUN
crl-15219	61	30	course	course	NOUN
crl-15219	61	31	of	of	ADP
crl-15219	61	32	bibliographic	bibliographic	ADJ
crl-15219	61	33	instruction	instruction	NOUN
crl-15219	61	34	,	,	PUNCT
crl-15219	61	35	sug­	sug­	NOUN
crl-15219	61	36	gesting	geste	VERB
crl-15219	61	37	that	that	SCONJ
crl-15219	61	38	the	the	DET
crl-15219	61	39	course	course	NOUN
crl-15219	61	40	produced	produce	VERB
crl-15219	61	41	a	a	DET
crl-15219	61	42	higher	high	ADJ
crl-15219	61	43	comfort	comfort	NOUN
crl-15219	61	44	level	level	NOUN
crl-15219	61	45	and	and	CCONJ
crl-15219	61	46	confidence	confidence	NOUN
crl-15219	61	47	in	in	ADP
crl-15219	61	48	library	library	NOUN
crl-15219	61	49	skills	skill	NOUN
crl-15219	61	50	among	among	ADP
crl-15219	61	51	upper	upper	ADJ
crl-15219	61	52	-	-	PUNCT
crl-15219	61	53	class	class	NOUN
crl-15219	61	54	students.13	students.13	PROPN
crl-15219	61	55	penelope	penelope	PROPN
crl-15219	61	56	pearson	pearson	PROPN
crl-15219	61	57	and	and	CCONJ
crl-15219	61	58	virginia	virginia	PROPN
crl-15219	61	59	tiefel	tiefel	PROPN
crl-15219	61	60	used	use	VERB
crl-15219	61	61	subjective	subjective	ADJ
crl-15219	61	62	questions	question	NOUN
crl-15219	61	63	to	to	PART
crl-15219	61	64	measure	measure	VERB
crl-15219	61	65	changes	change	NOUN
crl-15219	61	66	in	in	ADP
crl-15219	61	67	attitudes	attitude	NOUN
crl-15219	61	68	toward	toward	ADP
crl-15219	61	69	and	and	CCONJ
crl-15219	61	70	use	use	NOUN
crl-15219	61	71	of	of	ADP
crl-15219	61	72	libraries	library	NOUN
crl-15219	61	73	among	among	ADP
crl-15219	61	74	ohio	ohio	PROPN
crl-15219	61	75	state	state	PROPN
crl-15219	61	76	university	university	PROPN
crl-15219	61	77	(	(	PUNCT
crl-15219	61	78	osu	osu	PROPN
crl-15219	61	79	)	)	PUNCT
crl-15219	61	80	stu­	stu­	PROPN
crl-15219	61	81	dents	dent	NOUN
crl-15219	61	82	,	,	PUNCT
crl-15219	61	83	and	and	CCONJ
crl-15219	61	84	an	an	DET
crl-15219	61	85	independent	independent	ADJ
crl-15219	61	86	osu	osu	NOUN
crl-15219	61	87	poll	poll	NOUN
crl-15219	61	88	con­	con­	PROPN
crl-15219	61	89	curred	curre	VERB
crl-15219	61	90	with	with	ADP
crl-15219	61	91	the	the	DET
crl-15219	61	92	library	library	NOUN
crl-15219	61	93	’s	’s	PART
crl-15219	61	94	conclusion	conclusion	NOUN
crl-15219	61	95	that	that	SCONJ
crl-15219	61	96	positive	positive	ADJ
crl-15219	61	97	increases	increase	NOUN
crl-15219	61	98	were	be	AUX
crl-15219	61	99	related	relate	VERB
crl-15219	61	100	to	to	ADP
crl-15219	61	101	the	the	DET
crl-15219	61	102	li­	li­	NOUN
crl-15219	61	103	brary	brary	PROPN
crl-15219	61	104	instruction	instruction	NOUN
crl-15219	61	105	program.14	program.14	NOUN
crl-15219	61	106	subsequent	subsequent	ADJ
crl-15219	61	107	evaluation	evaluation	NOUN
crl-15219	61	108	confirmed	confirm	VERB
crl-15219	61	109	that	that	SCONJ
crl-15219	61	110	the	the	DET
crl-15219	61	111	osu	osu	NOUN
crl-15219	61	112	library	library	NOUN
crl-15219	61	113	instruction	instruction	NOUN
crl-15219	61	114	program	program	NOUN
crl-15219	61	115	improved	improve	VERB
crl-15219	61	116	student	student	NOUN
crl-15219	61	117	attitudes	attitude	NOUN
crl-15219	61	118	toward	toward	ADP
crl-15219	61	119	librarians	librarian	NOUN
crl-15219	61	120	and	and	CCONJ
crl-15219	61	121	library	library	NOUN
crl-15219	61	122	services.15	services.15	NOUN
crl-15219	61	123	evaluation	evaluation	NOUN
crl-15219	61	124	of	of	ADP
crl-15219	61	125	a	a	DET
crl-15219	61	126	freshman	freshman	NOUN
crl-15219	61	127	li­	li­	NOUN
crl-15219	61	128	brary	brary	PROPN
crl-15219	61	129	instruction	instruction	NOUN
crl-15219	61	130	program	program	NOUN
crl-15219	61	131	at	at	ADP
crl-15219	61	132	north	north	PROPN
crl-15219	61	133	park	park	PROPN
crl-15219	61	134	university	university	PROPN
crl-15219	61	135	suggested	suggest	VERB
crl-15219	61	136	that	that	SCONJ
crl-15219	61	137	students	student	NOUN
crl-15219	61	138	’	'	PUNCT
crl-15219	61	139	con­	con­	PROPN
crl-15219	61	140	fidence	fidence	NOUN
crl-15219	61	141	in	in	ADP
crl-15219	61	142	their	their	PRON
crl-15219	61	143	library	library	NOUN
crl-15219	61	144	skills	skill	NOUN
crl-15219	61	145	and	and	CCONJ
crl-15219	61	146	useful­	useful­	ADJ
crl-15219	61	147	ness	ness	NOUN
crl-15219	61	148	of	of	ADP
crl-15219	61	149	the	the	DET
crl-15219	61	150	instruction	instruction	NOUN
crl-15219	61	151	increased	increase	VERB
crl-15219	61	152	with	with	ADP
crl-15219	61	153	the	the	DET
crl-15219	61	154	program	program	NOUN
crl-15219	61	155	’s	’s	PART
crl-15219	61	156	new	new	ADJ
crl-15219	61	157	focus	focus	NOUN
crl-15219	61	158	on	on	ADP
crl-15219	61	159	learning	learn	VERB
crl-15219	61	160	styles.16	styles.16	PROPN
crl-15219	61	161	researchers	researcher	NOUN
crl-15219	61	162	at	at	ADP
crl-15219	61	163	illinois	illinois	PROPN
crl-15219	61	164	state	state	PROPN
crl-15219	61	165	university	university	PROPN
crl-15219	61	166	used	use	VERB
crl-15219	61	167	student	student	NOUN
crl-15219	61	168	“	"	PUNCT
crl-15219	61	169	user	user	NOUN
crl-15219	61	170	panels	panel	NOUN
crl-15219	61	171	”	"	PUNCT
crl-15219	61	172	to	to	PART
crl-15219	61	173	evaluate	evaluate	VERB
crl-15219	61	174	in­	in­	NOUN
crl-15219	61	175	tegrated	tegrate	VERB
crl-15219	61	176	library	library	NOUN
crl-15219	61	177	instruction	instruction	NOUN
crl-15219	61	178	and	and	CCONJ
crl-15219	61	179	discov­	discov­	NOUN
crl-15219	61	180	ered	ere	VERB
crl-15219	61	181	that	that	SCONJ
crl-15219	61	182	the	the	DET
crl-15219	61	183	library	library	NOUN
crl-15219	61	184	instruction	instruction	NOUN
crl-15219	61	185	program	program	NOUN
crl-15219	61	186	may	may	AUX
crl-15219	61	187	not	not	PART
crl-15219	61	188	be	be	AUX
crl-15219	61	189	producing	produce	VERB
crl-15219	61	190	significant	significant	ADJ
crl-15219	61	191	effects	effect	NOUN
crl-15219	61	192	on	on	ADP
crl-15219	61	193	students	student	NOUN
crl-15219	61	194	in	in	ADP
crl-15219	61	195	the	the	DET
crl-15219	61	196	general	general	ADJ
crl-15219	61	197	education	education	NOUN
crl-15219	61	198	gate­	gate­	PART
crl-15219	61	199	way	way	NOUN
crl-15219	61	200	course.17	course.17	ADJ
crl-15219	61	201	evaluation	evaluation	NOUN
crl-15219	61	202	combining	combine	VERB
crl-15219	61	203	both	both	CCONJ
crl-15219	61	204	objective	objective	ADJ
crl-15219	61	205	and	and	CCONJ
crl-15219	61	206	subjective	subjective	ADJ
crl-15219	61	207	measures	measure	NOUN
crl-15219	61	208	in	in	ADP
crl-15219	61	209	addition	addition	NOUN
crl-15219	61	210	to	to	ADP
crl-15219	61	211	the	the	DET
crl-15219	61	212	johns	johns	PROPN
crl-15219	61	213	hopkins	hopkins	PROPN
crl-15219	61	214	study	study	PROPN
crl-15219	61	215	cited	cite	VERB
crl-15219	61	216	earlier,18	earlier,18	NOUN
crl-15219	61	217	many	many	ADJ
crl-15219	61	218	studies	study	NOUN
crl-15219	61	219	have	have	AUX
crl-15219	61	220	used	use	VERB
crl-15219	61	221	a	a	DET
crl-15219	61	222	combination	combination	NOUN
crl-15219	61	223	of	of	ADP
crl-15219	61	224	objective	objective	ADJ
crl-15219	61	225	and	and	CCONJ
crl-15219	61	226	subjective	subjective	ADJ
crl-15219	61	227	measures	measure	NOUN
crl-15219	61	228	to	to	PART
crl-15219	61	229	evaluate	evaluate	VERB
crl-15219	61	230	instruction	instruction	NOUN
crl-15219	61	231	.	.	PUNCT
crl-15219	62	1	al­	al­	PROPN
crl-15219	62	2	though	though	SCONJ
crl-15219	62	3	some	some	PRON
crl-15219	62	4	may	may	AUX
crl-15219	62	5	see	see	VERB
crl-15219	62	6	these	these	DET
crl-15219	62	7	two	two	NUM
crl-15219	62	8	perspec­	perspec­	NOUN
crl-15219	62	9	tives	tive	NOUN
crl-15219	62	10	and	and	CCONJ
crl-15219	62	11	their	their	PRON
crl-15219	62	12	associated	associate	VERB
crl-15219	62	13	methodologies	methodology	NOUN
crl-15219	62	14	as	as	ADP
crl-15219	62	15	being	be	AUX
crl-15219	62	16	at	at	ADP
crl-15219	62	17	least	least	ADJ
crl-15219	62	18	somewhat	somewhat	ADV
crl-15219	62	19	at	at	ADP
crl-15219	62	20	odds	odd	NOUN
crl-15219	62	21	,	,	PUNCT
crl-15219	62	22	it	it	PRON
crl-15219	62	23	is	be	AUX
crl-15219	62	24	important	important	ADJ
crl-15219	62	25	to	to	PART
crl-15219	62	26	recognize	recognize	VERB
crl-15219	62	27	that	that	SCONJ
crl-15219	62	28	each	each	DET
crl-15219	62	29	perspec­	perspec­	NOUN
crl-15219	62	30	tive	tive	PROPN
crl-15219	62	31	can	can	AUX
crl-15219	62	32	contribute	contribute	VERB
crl-15219	62	33	to	to	ADP
crl-15219	62	34	the	the	DET
crl-15219	62	35	evaluation	evaluation	NOUN
crl-15219	62	36	and	and	CCONJ
crl-15219	62	37	ultimate	ultimate	ADJ
crl-15219	62	38	improvement	improvement	NOUN
crl-15219	62	39	of	of	ADP
crl-15219	62	40	library	library	NOUN
crl-15219	62	41	instruc­	instruc­	PROPN
crl-15219	62	42	tion	tion	NOUN
crl-15219	62	43	as	as	ADV
crl-15219	62	44	well	well	ADV
crl-15219	62	45	as	as	ADP
crl-15219	62	46	other	other	ADJ
crl-15219	62	47	programs	program	NOUN
crl-15219	62	48	.	.	PUNCT
crl-15219	63	1	king	king	NOUN
crl-15219	63	2	and	and	CCONJ
crl-15219	63	3	ory	ory	NOUN
crl-15219	63	4	also	also	ADV
crl-15219	63	5	looked	look	VERB
crl-15219	63	6	at	at	ADP
crl-15219	63	7	changes	change	NOUN
crl-15219	63	8	in	in	ADP
crl-15219	63	9	student	student	NOUN
crl-15219	63	10	perceptions	perception	NOUN
crl-15219	63	11	,	,	PUNCT
crl-15219	63	12	which	which	PRON
crl-15219	63	13	indicated	indicate	VERB
crl-15219	63	14	that	that	SCONJ
crl-15219	63	15	library	library	NOUN
crl-15219	63	16	instruction	instruction	NOUN
crl-15219	63	17	increased	increase	VERB
crl-15219	63	18	stu­	stu­	PROPN
crl-15219	63	19	dents	dent	NOUN
crl-15219	63	20	’	'	PUNCT
crl-15219	63	21	sense	sense	NOUN
crl-15219	63	22	of	of	ADP
crl-15219	63	23	confidence	confidence	NOUN
crl-15219	63	24	and	and	CCONJ
crl-15219	63	25	compe­	compe­	NOUN
crl-15219	63	26	tence	tence	NOUN
crl-15219	63	27	in	in	ADP
crl-15219	63	28	their	their	PRON
crl-15219	63	29	use	use	NOUN
crl-15219	63	30	of	of	ADP
crl-15219	63	31	the	the	DET
crl-15219	63	32	library.19	library.19	NOUN
crl-15219	63	33	a	a	DET
crl-15219	63	34	study	study	NOUN
crl-15219	63	35	of	of	ADP
crl-15219	63	36	library	library	ADJ
crl-15219	63	37	literacy	literacy	NOUN
crl-15219	63	38	of	of	ADP
crl-15219	63	39	undergraduate	undergraduate	ADJ
crl-15219	63	40	stu­	stu­	PROPN
crl-15219	63	41	dents	dent	NOUN
crl-15219	63	42	at	at	ADP
crl-15219	63	43	the	the	DET
crl-15219	63	44	university	university	PROPN
crl-15219	63	45	of	of	ADP
crl-15219	63	46	northern	northern	PROPN
crl-15219	63	47	colo­	colo­	PROPN
crl-15219	63	48	rado	rado	PROPN
crl-15219	63	49	(	(	PUNCT
crl-15219	63	50	unc	unc	PROPN
crl-15219	63	51	)	)	PUNCT
crl-15219	63	52	found	find	VERB
crl-15219	63	53	that	that	SCONJ
crl-15219	63	54	students	student	NOUN
crl-15219	63	55	’	'	PUNCT
crl-15219	63	56	confi­	confi­	NOUN
crl-15219	63	57	dence	dence	NOUN
crl-15219	63	58	levels	level	NOUN
crl-15219	63	59	increased	increase	VERB
crl-15219	63	60	with	with	ADP
crl-15219	63	61	increased	increase	VERB
crl-15219	63	62	ex­	ex­	NOUN
crl-15219	63	63	posure	posure	NOUN
crl-15219	63	64	to	to	ADP
crl-15219	63	65	the	the	DET
crl-15219	63	66	library	library	NOUN
crl-15219	63	67	and	and	CCONJ
crl-15219	63	68	its	its	PRON
crl-15219	63	69	services	service	NOUN
crl-15219	63	70	(	(	PUNCT
crl-15219	63	71	i.e.	i.e.	X
crl-15219	63	72	,	,	PUNCT
crl-15219	63	73	from	from	ADP
crl-15219	63	74	freshman	freshman	NOUN
crl-15219	63	75	to	to	ADP
crl-15219	63	76	senior	senior	ADJ
crl-15219	63	77	years	year	NOUN
crl-15219	63	78	)	)	PUNCT
crl-15219	63	79	,	,	PUNCT
crl-15219	63	80	although	although	SCONJ
crl-15219	63	81	tested	test	VERB
crl-15219	63	82	overall	overall	ADJ
crl-15219	63	83	proficiency	proficiency	NOUN
crl-15219	63	84	did	do	AUX
crl-15219	63	85	not	not	PART
crl-15219	63	86	increase	increase	VERB
crl-15219	63	87	significantly	significantly	ADV
crl-15219	63	88	.	.	PUNCT
crl-15219	64	1	however	however	ADV
crl-15219	64	2	,	,	PUNCT
crl-15219	64	3	only	only	ADV
crl-15219	64	4	seven	seven	NUM
crl-15219	64	5	per­	per­	ADJ
crl-15219	64	6	cent	cent	NOUN
crl-15219	64	7	of	of	ADP
crl-15219	64	8	unc	unc	PROPN
crl-15219	64	9	students	student	NOUN
crl-15219	64	10	believed	believe	VERB
crl-15219	64	11	that	that	SCONJ
crl-15219	64	12	bib­	bib­	ADJ
crl-15219	64	13	liographic	liographic	ADJ
crl-15219	64	14	instruction	instruction	NOUN
crl-15219	64	15	was	be	AUX
crl-15219	64	16	the	the	DET
crl-15219	64	17	primary	primary	ADJ
crl-15219	64	18	influence	influence	NOUN
crl-15219	64	19	in	in	ADP
crl-15219	64	20	their	their	PRON
crl-15219	64	21	development	development	NOUN
crl-15219	64	22	of	of	ADP
crl-15219	64	23	library	library	ADJ
crl-15219	64	24	skills.20	skills.20	NOUN
crl-15219	64	25	at	at	ADP
crl-15219	64	26	the	the	DET
crl-15219	64	27	university	university	PROPN
crl-15219	64	28	of	of	ADP
crl-15219	64	29	idaho	idaho	PROPN
crl-15219	64	30	,	,	PUNCT
crl-15219	64	31	research­	research­	ADJ
crl-15219	64	32	ers	er	NOUN
crl-15219	64	33	found	find	VERB
crl-15219	64	34	that	that	SCONJ
crl-15219	64	35	library	library	NOUN
crl-15219	64	36	instruction	instruction	NOUN
crl-15219	64	37	can	can	AUX
crl-15219	64	38	in­	in­	VERB
crl-15219	64	39	crease	crease	NOUN
crl-15219	64	40	student	student	NOUN
crl-15219	64	41	knowledge	knowledge	NOUN
crl-15219	64	42	as	as	ADV
crl-15219	64	43	well	well	ADV
crl-15219	64	44	as	as	ADP
crl-15219	64	45	con­	con­	NOUN
crl-15219	64	46	fidence	fidence	NOUN
crl-15219	64	47	level	level	NOUN
crl-15219	64	48	,	,	PUNCT
crl-15219	64	49	regardless	regardless	ADV
crl-15219	64	50	of	of	ADP
crl-15219	64	51	teaching	teaching	NOUN
crl-15219	64	52	method	method	NOUN
crl-15219	64	53	or	or	CCONJ
crl-15219	64	54	student	student	NOUN
crl-15219	64	55	personality	personality	NOUN
crl-15219	64	56	type.21	type.21	PROPN
crl-15219	64	57	connie	connie	PROPN
crl-15219	64	58	j.	j.	PROPN
crl-15219	64	59	ury	ury	PROPN
crl-15219	64	60	and	and	CCONJ
crl-15219	64	61	terry	terry	PROPN
crl-15219	64	62	l.	l.	PROPN
crl-15219	64	63	king	king	PROPN
crl-15219	64	64	supple­	supple­	PROPN
crl-15219	64	65	mented	mente	VERB
crl-15219	64	66	objective	objective	ADJ
crl-15219	64	67	questionnaire	questionnaire	NOUN
crl-15219	64	68	data	datum	NOUN
crl-15219	64	69	with	with	ADP
crl-15219	64	70	data	datum	NOUN
crl-15219	64	71	from	from	ADP
crl-15219	64	72	focus	focus	NOUN
crl-15219	64	73	groups	group	NOUN
crl-15219	64	74	that	that	PRON
crl-15219	64	75	discovered	discover	VERB
crl-15219	64	76	significant	significant	ADJ
crl-15219	64	77	agreement	agreement	NOUN
crl-15219	64	78	between	between	ADP
crl-15219	64	79	student	student	NOUN
crl-15219	64	80	and	and	CCONJ
crl-15219	64	81	faculty	faculty	NOUN
crl-15219	64	82	perceptions	perception	NOUN
crl-15219	64	83	of	of	ADP
crl-15219	64	84	library	library	NOUN
crl-15219	64	85	instruc­	instruc­	PROPN
crl-15219	64	86	tion	tion	PROPN
crl-15219	64	87	activities.22	activities.22	PROPN
crl-15219	64	88	vander	vander	PROPN
crl-15219	64	89	meer	meer	PROPN
crl-15219	64	90	and	and	CCONJ
crl-15219	64	91	rike	rike	VERB
crl-15219	64	92	used	use	VERB
crl-15219	64	93	attitudinal	attitudinal	ADJ
crl-15219	64	94	questions	question	NOUN
crl-15219	64	95	on	on	ADP
crl-15219	64	96	the	the	DET
crl-15219	64	97	posttest	postt	ADJ
crl-15219	64	98	portion	portion	NOUN
crl-15219	64	99	of	of	ADP
crl-15219	64	100	their	their	PRON
crl-15219	64	101	questionnaires	questionnaire	NOUN
crl-15219	64	102	and	and	CCONJ
crl-15219	64	103	found	find	VERB
crl-15219	64	104	no	no	DET
crl-15219	64	105	significant	significant	ADJ
crl-15219	64	106	differences	difference	NOUN
crl-15219	64	107	between	between	ADP
crl-15219	64	108	stu­	stu­	PROPN
crl-15219	64	109	dent	dent	NOUN
crl-15219	64	110	ratings	rating	NOUN
crl-15219	64	111	of	of	ADP
crl-15219	64	112	the	the	DET
crl-15219	64	113	traditional	traditional	ADJ
crl-15219	64	114	and	and	CCONJ
crl-15219	64	115	new	new	ADJ
crl-15219	64	116	instruction	instruction	NOUN
crl-15219	64	117	methods.23	methods.23	PROPN
crl-15219	64	118	service	service	NOUN
crl-15219	64	119	quality	quality	NOUN
crl-15219	64	120	versus	versus	ADP
crl-15219	64	121	satisfaction	satisfaction	NOUN
crl-15219	64	122	in	in	ADP
crl-15219	64	123	library	library	ADJ
crl-15219	64	124	evaluation	evaluation	NOUN
crl-15219	64	125	recent	recent	ADJ
crl-15219	64	126	attempts	attempt	NOUN
crl-15219	64	127	to	to	PART
crl-15219	64	128	evaluate	evaluate	VERB
crl-15219	64	129	overall	overall	ADJ
crl-15219	64	130	library	library	NOUN
crl-15219	64	131	performance	performance	NOUN
crl-15219	64	132	from	from	ADP
crl-15219	64	133	the	the	DET
crl-15219	64	134	patrons	patron	NOUN
crl-15219	64	135	’	'	PUNCT
crl-15219	64	136	perspec­	perspec­	NOUN
crl-15219	64	137	tive	tive	PROPN
crl-15219	64	138	have	have	AUX
crl-15219	64	139	focused	focus	VERB
crl-15219	64	140	on	on	ADP
crl-15219	64	141	measuring	measure	VERB
crl-15219	64	142	service	service	NOUN
crl-15219	64	143	quality	quality	NOUN
crl-15219	64	144	rather	rather	ADV
crl-15219	64	145	than	than	ADP
crl-15219	64	146	satisfaction	satisfaction	NOUN
crl-15219	64	147	.	.	PUNCT
crl-15219	65	1	these	these	DET
crl-15219	65	2	re­	re­	PROPN
crl-15219	65	3	searchers	searcher	NOUN
crl-15219	65	4	used	use	VERB
crl-15219	65	5	servqual	servqual	ADJ
crl-15219	65	6	,	,	PUNCT
crl-15219	65	7	or	or	CCONJ
crl-15219	65	8	a	a	DET
crl-15219	65	9	modi­	modi­	NOUN
crl-15219	65	10	fied	fie	VERB
crl-15219	65	11	version	version	NOUN
crl-15219	65	12	of	of	ADP
crl-15219	65	13	it	it	PRON
crl-15219	65	14	,	,	PUNCT
crl-15219	65	15	as	as	ADP
crl-15219	65	16	an	an	DET
crl-15219	65	17	assessment	assessment	NOUN
crl-15219	65	18	instru­	instru­	PROPN
crl-15219	65	19	ment.24	ment.24	PROPN
crl-15219	65	20	this	this	DET
crl-15219	65	21	approach	approach	NOUN
crl-15219	65	22	has	have	VERB
crl-15219	65	23	greatly	greatly	ADV
crl-15219	65	24	http	http	ADJ
crl-15219	65	25	:	:	PUNCT
crl-15219	65	26	methods.23	methods.23	PROPN
crl-15219	65	27	http	http	AUX
crl-15219	65	28	:	:	PUNCT
crl-15219	65	29	activities.22	activities.22	VERB
crl-15219	65	30	http	http	NOUN
crl-15219	65	31	:	:	PUNCT
crl-15219	65	32	skills.20	skills.20	NOUN
crl-15219	65	33	http	http	NOUN
crl-15219	65	34	:	:	PUNCT
crl-15219	65	35	library.19	library.19	VERB
crl-15219	65	36	http	http	ADJ
crl-15219	65	37	:	:	PUNCT
crl-15219	65	38	course.17	course.17	ADJ
crl-15219	65	39	http	http	NOUN
crl-15219	65	40	:	:	PUNCT
crl-15219	65	41	styles.16	styles.16	PROPN
crl-15219	65	42	http	http	PROPN
crl-15219	65	43	:	:	PUNCT
crl-15219	65	44	services.15	services.15	VERB
crl-15219	65	45	http	http	ADJ
crl-15219	65	46	:	:	PUNCT
crl-15219	65	47	program.14	program.14	NOUN
crl-15219	65	48	http	http	ADJ
crl-15219	65	49	:	:	PUNCT
crl-15219	65	50	students.13	students.13	PROPN
crl-15219	65	51	326	326	NUM
crl-15219	65	52	college	college	PROPN
crl-15219	65	53	&	&	CCONJ
crl-15219	65	54	research	research	PROPN
crl-15219	65	55	libraries	library	NOUN
crl-15219	65	56	july	july	PROPN
crl-15219	65	57	1998	1998	NUM
crl-15219	65	58	improved	improve	VERB
crl-15219	65	59	the	the	DET
crl-15219	65	60	quality	quality	NOUN
crl-15219	65	61	of	of	ADP
crl-15219	65	62	this	this	DET
crl-15219	65	63	type	type	NOUN
crl-15219	65	64	of	of	ADP
crl-15219	65	65	re­	re­	PROPN
crl-15219	65	66	search	search	NOUN
crl-15219	65	67	by	by	ADP
crl-15219	65	68	(	(	PUNCT
crl-15219	65	69	1	1	X
crl-15219	65	70	)	)	PUNCT
crl-15219	65	71	basing	base	VERB
crl-15219	65	72	assessment	assessment	NOUN
crl-15219	65	73	on	on	ADP
crl-15219	65	74	a	a	DET
crl-15219	65	75	model	model	NOUN
crl-15219	65	76	that	that	PRON
crl-15219	65	77	is	be	AUX
crl-15219	65	78	associated	associate	VERB
crl-15219	65	79	with	with	ADP
crl-15219	65	80	relevant	relevant	ADJ
crl-15219	65	81	theory	theory	NOUN
crl-15219	65	82	and	and	CCONJ
crl-15219	65	83	(	(	PUNCT
crl-15219	65	84	2	2	X
crl-15219	65	85	)	)	PUNCT
crl-15219	65	86	using	use	VERB
crl-15219	65	87	an	an	DET
crl-15219	65	88	instrument	instrument	NOUN
crl-15219	65	89	that	that	PRON
crl-15219	65	90	has	have	AUX
crl-15219	65	91	itself	itself	PRON
crl-15219	65	92	been	be	AUX
crl-15219	65	93	assessed	assess	VERB
crl-15219	65	94	for	for	ADP
crl-15219	65	95	validity	validity	NOUN
crl-15219	65	96	and	and	CCONJ
crl-15219	65	97	reliability	reliability	NOUN
crl-15219	65	98	.	.	PUNCT
crl-15219	66	1	the	the	DET
crl-15219	66	2	authors	author	NOUN
crl-15219	66	3	believe	believe	VERB
crl-15219	66	4	that	that	SCONJ
crl-15219	66	5	the	the	DET
crl-15219	66	6	use	use	NOUN
crl-15219	66	7	of	of	ADP
crl-15219	66	8	servqual	servqual	ADJ
crl-15219	66	9	has	have	AUX
crl-15219	66	10	contributed	contribute	VERB
crl-15219	66	11	sig­	sig­	NOUN
crl-15219	66	12	nificantly	nificantly	ADV
crl-15219	66	13	to	to	ADP
crl-15219	66	14	the	the	DET
crl-15219	66	15	development	development	NOUN
crl-15219	66	16	of	of	ADP
crl-15219	66	17	a	a	DET
crl-15219	66	18	theo­	theo­	NOUN
crl-15219	66	19	retically	retically	ADV
crl-15219	66	20	and	and	CCONJ
crl-15219	66	21	methodologically	methodologically	ADV
crl-15219	66	22	rigorous	rigorous	ADJ
crl-15219	66	23	approach	approach	NOUN
crl-15219	66	24	to	to	ADP
crl-15219	66	25	library	library	NOUN
crl-15219	66	26	research	research	NOUN
crl-15219	66	27	.	.	PUNCT
crl-15219	67	1	despite	despite	SCONJ
crl-15219	67	2	these	these	DET
crl-15219	67	3	strengths	strength	NOUN
crl-15219	67	4	associated	associate	VERB
crl-15219	67	5	with	with	ADP
crl-15219	67	6	the	the	DET
crl-15219	67	7	use	use	NOUN
crl-15219	67	8	of	of	ADP
crl-15219	67	9	servqual	servqual	ADJ
crl-15219	67	10	,	,	PUNCT
crl-15219	67	11	numerous	numerous	ADJ
crl-15219	67	12	limita­	limita­	NOUN
crl-15219	67	13	tions	tion	NOUN
crl-15219	67	14	exist	exist	VERB
crl-15219	67	15	.	.	PUNCT
crl-15219	68	1	first	first	ADV
crl-15219	68	2	,	,	PUNCT
crl-15219	68	3	servqual	servqual	ADJ
crl-15219	68	4	was	be	AUX
crl-15219	68	5	devel­	devel­	NOUN
crl-15219	68	6	oped	ope	VERB
crl-15219	68	7	within	within	ADP
crl-15219	68	8	the	the	DET
crl-15219	68	9	context	context	NOUN
crl-15219	68	10	of	of	ADP
crl-15219	68	11	five	five	NUM
crl-15219	68	12	industries	industry	NOUN
crl-15219	68	13	,	,	PUNCT
crl-15219	68	14	which	which	PRON
crl-15219	68	15	were	be	AUX
crl-15219	68	16	neither	neither	DET
crl-15219	68	17	libraries	library	NOUN
crl-15219	68	18	nor	nor	CCONJ
crl-15219	68	19	not	not	PART
crl-15219	68	20	-	-	PUNCT
crl-15219	68	21	for­	for­	NOUN
crl-15219	68	22	profit	profit	NOUN
crl-15219	68	23	organizations	organization	NOUN
crl-15219	68	24	.	.	PUNCT
crl-15219	69	1	it	it	PRON
crl-15219	69	2	was	be	AUX
crl-15219	69	3	developed	develop	VERB
crl-15219	69	4	from	from	ADP
crl-15219	69	5	excellent	excellent	ADJ
crl-15219	69	6	research	research	NOUN
crl-15219	69	7	conducted	conduct	VERB
crl-15219	69	8	in	in	ADP
crl-15219	69	9	the	the	DET
crl-15219	69	10	following	follow	VERB
crl-15219	69	11	five	five	NUM
crl-15219	69	12	service	service	NOUN
crl-15219	69	13	sectors	sector	NOUN
crl-15219	69	14	:	:	PUNCT
crl-15219	69	15	product	product	NOUN
crl-15219	69	16	repair	repair	NOUN
crl-15219	69	17	and	and	CCONJ
crl-15219	69	18	maintenance	maintenance	NOUN
crl-15219	69	19	,	,	PUNCT
crl-15219	69	20	retail	retail	ADJ
crl-15219	69	21	banking	banking	NOUN
crl-15219	69	22	,	,	PUNCT
crl-15219	69	23	long	long	ADJ
crl-15219	69	24	-	-	PUNCT
crl-15219	69	25	distance	distance	NOUN
crl-15219	69	26	telephone	telephone	NOUN
crl-15219	69	27	service	service	NOUN
crl-15219	69	28	,	,	PUNCT
crl-15219	69	29	securities	security	NOUN
crl-15219	69	30	brokering	brokering	NOUN
crl-15219	69	31	,	,	PUNCT
crl-15219	69	32	and	and	CCONJ
crl-15219	69	33	credit	credit	NOUN
crl-15219	69	34	cards	card	NOUN
crl-15219	69	35	.	.	PUNCT
crl-15219	70	1	although	although	SCONJ
crl-15219	70	2	servqual	servqual	PROPN
crl-15219	70	3	may	may	AUX
crl-15219	70	4	be	be	AUX
crl-15219	70	5	considered	consider	VERB
crl-15219	70	6	a	a	DET
crl-15219	70	7	good	good	ADJ
crl-15219	70	8	starting	starting	NOUN
crl-15219	70	9	place	place	NOUN
crl-15219	70	10	for	for	ADP
crl-15219	70	11	evaluating	evaluate	VERB
crl-15219	70	12	generic	generic	ADJ
crl-15219	70	13	forprofit	forprofit	NOUN
crl-15219	70	14	service	service	NOUN
crl-15219	70	15	organizations	organization	NOUN
crl-15219	70	16	,	,	PUNCT
crl-15219	70	17	without	without	ADP
crl-15219	70	18	sig­	sig­	NOUN
crl-15219	70	19	nificant	nificant	ADJ
crl-15219	70	20	additional	additional	ADJ
crl-15219	70	21	research	research	NOUN
crl-15219	70	22	and	and	CCONJ
crl-15219	70	23	revision	revision	NOUN
crl-15219	70	24	it	it	PRON
crl-15219	70	25	is	be	AUX
crl-15219	70	26	unlikely	unlikely	ADJ
crl-15219	70	27	that	that	SCONJ
crl-15219	70	28	it	it	PRON
crl-15219	70	29	would	would	AUX
crl-15219	70	30	perform	perform	VERB
crl-15219	70	31	ex­	ex­	NOUN
crl-15219	70	32	tremely	tremely	ADV
crl-15219	70	33	well	well	ADV
crl-15219	70	34	in	in	ADP
crl-15219	70	35	evaluating	evaluate	VERB
crl-15219	70	36	the	the	DET
crl-15219	70	37	quality	quality	NOUN
crl-15219	70	38	of	of	ADP
crl-15219	70	39	library	library	NOUN
crl-15219	70	40	service	service	NOUN
crl-15219	70	41	.	.	PUNCT
crl-15219	71	1	second	second	ADJ
crl-15219	71	2	,	,	PUNCT
crl-15219	71	3	servqual	servqual	ADJ
crl-15219	71	4	items	item	NOUN
crl-15219	71	5	adminis­	adminis­	VERB
crl-15219	71	6	tered	tere	VERB
crl-15219	71	7	in	in	ADP
crl-15219	71	8	actual	actual	ADJ
crl-15219	71	9	service	service	NOUN
crl-15219	71	10	settings	setting	NOUN
crl-15219	71	11	have	have	AUX
crl-15219	71	12	con­	con­	NOUN
crl-15219	71	13	sistently	sistently	ADV
crl-15219	71	14	been	be	AUX
crl-15219	71	15	shown	show	VERB
crl-15219	71	16	to	to	PART
crl-15219	71	17	yield	yield	VERB
crl-15219	71	18	a	a	DET
crl-15219	71	19	factor	factor	NOUN
crl-15219	71	20	structure	structure	NOUN
crl-15219	71	21	inconsistent	inconsistent	ADJ
crl-15219	71	22	with	with	ADP
crl-15219	71	23	that	that	PRON
crl-15219	71	24	on	on	ADP
crl-15219	71	25	which	which	PRON
crl-15219	71	26	the	the	DET
crl-15219	71	27	instrument	instrument	NOUN
crl-15219	71	28	is	be	AUX
crl-15219	71	29	based	base	VERB
crl-15219	71	30	.	.	PUNCT
crl-15219	72	1	in	in	ADP
crl-15219	72	2	other	other	ADJ
crl-15219	72	3	words	word	NOUN
crl-15219	72	4	,	,	PUNCT
crl-15219	72	5	researchers	researcher	NOUN
crl-15219	72	6	have	have	AUX
crl-15219	72	7	found	find	VERB
crl-15219	72	8	that	that	SCONJ
crl-15219	72	9	the	the	DET
crl-15219	72	10	five	five	NUM
crl-15219	72	11	ser­	ser­	ADJ
crl-15219	72	12	vice	vice	NOUN
crl-15219	72	13	dimensions	dimension	NOUN
crl-15219	72	14	of	of	ADP
crl-15219	72	15	servqual	servqual	ADJ
crl-15219	72	16	(	(	PUNCT
crl-15219	72	17	reliabil­	reliabil­	PROPN
crl-15219	72	18	ity	ity	PROPN
crl-15219	72	19	,	,	PUNCT
crl-15219	72	20	responsiveness	responsiveness	NOUN
crl-15219	72	21	,	,	PUNCT
crl-15219	72	22	assurance	assurance	NOUN
crl-15219	72	23	,	,	PUNCT
crl-15219	72	24	empathy	empathy	NOUN
crl-15219	72	25	,	,	PUNCT
crl-15219	72	26	and	and	CCONJ
crl-15219	72	27	tangibles	tangible	NOUN
crl-15219	72	28	)	)	PUNCT
crl-15219	72	29	rarely	rarely	ADV
crl-15219	72	30	are	be	AUX
crl-15219	72	31	replicated	replicate	VERB
crl-15219	72	32	in	in	ADP
crl-15219	72	33	a	a	DET
crl-15219	72	34	particular	particular	ADJ
crl-15219	72	35	service	service	NOUN
crl-15219	72	36	organization	organization	NOUN
crl-15219	72	37	context	context	NOUN
crl-15219	72	38	,	,	PUNCT
crl-15219	72	39	including	include	VERB
crl-15219	72	40	library	library	ADJ
crl-15219	72	41	contexts	context	NOUN
crl-15219	72	42	.	.	PUNCT
crl-15219	73	1	third	third	ADJ
crl-15219	73	2	,	,	PUNCT
crl-15219	73	3	the	the	DET
crl-15219	73	4	overall	overall	ADJ
crl-15219	73	5	service	service	NOUN
crl-15219	73	6	quality	quality	NOUN
crl-15219	73	7	rat­	rat­	NOUN
crl-15219	73	8	ing	ing	NOUN
crl-15219	73	9	derived	derive	VERB
crl-15219	73	10	from	from	ADP
crl-15219	73	11	servqual	servqual	ADJ
crl-15219	73	12	appears	appear	VERB
crl-15219	73	13	to	to	PART
crl-15219	73	14	be	be	AUX
crl-15219	73	15	not	not	PART
crl-15219	73	16	as	as	ADV
crl-15219	73	17	highly	highly	ADV
crl-15219	73	18	correlated	correlate	VERB
crl-15219	73	19	with	with	ADP
crl-15219	73	20	general	general	ADJ
crl-15219	73	21	measures	measure	NOUN
crl-15219	73	22	of	of	ADP
crl-15219	73	23	service	service	NOUN
crl-15219	73	24	quality	quality	NOUN
crl-15219	73	25	(	(	PUNCT
crl-15219	73	26	from	from	ADP
crl-15219	73	27	a	a	DET
crl-15219	73	28	user	user	NOUN
crl-15219	73	29	’s	’s	PART
crl-15219	73	30	perspective	perspective	NOUN
crl-15219	73	31	)	)	PUNCT
crl-15219	73	32	as	as	SCONJ
crl-15219	73	33	one	one	PRON
crl-15219	73	34	should	should	AUX
crl-15219	73	35	expect	expect	VERB
crl-15219	73	36	.	.	PUNCT
crl-15219	74	1	in	in	ADP
crl-15219	74	2	a	a	DET
crl-15219	74	3	recent	recent	ADJ
crl-15219	74	4	review	review	NOUN
crl-15219	74	5	of	of	ADP
crl-15219	74	6	literature	literature	NOUN
crl-15219	74	7	reporting	report	VERB
crl-15219	74	8	on	on	ADP
crl-15219	74	9	servqual	servqual	PROPN
crl-15219	74	10	’s	’s	PART
crl-15219	74	11	use	use	NOUN
crl-15219	74	12	in	in	ADP
crl-15219	74	13	library	library	ADJ
crl-15219	74	14	evaluation	evaluation	NOUN
crl-15219	74	15	,	,	PUNCT
crl-15219	74	16	danuta	danuta	PROPN
crl-15219	74	17	a.	a.	PROPN
crl-15219	74	18	nitecki	nitecki	PROPN
crl-15219	74	19	found	find	VERB
crl-15219	74	20	correlations	correlation	NOUN
crl-15219	74	21	be­	be­	PUNCT
crl-15219	74	22	tween	tween	NOUN
crl-15219	74	23	an	an	DET
crl-15219	74	24	overall	overall	ADJ
crl-15219	74	25	quality	quality	NOUN
crl-15219	74	26	measure	measure	NOUN
crl-15219	74	27	and	and	CCONJ
crl-15219	74	28	an	an	DET
crl-15219	74	29	overall	overall	ADJ
crl-15219	74	30	servqual	servqual	ADJ
crl-15219	74	31	score	score	NOUN
crl-15219	74	32	in	in	ADP
crl-15219	74	33	the	the	DET
crl-15219	74	34	range	range	NOUN
crl-15219	74	35	of	of	ADP
crl-15219	74	36	.58	.58	NUM
crl-15219	74	37	to	to	PART
crl-15219	74	38	.80.25	.80.25	VERB
crl-15219	75	1	the	the	DET
crl-15219	75	2	average	average	ADJ
crl-15219	75	3	correlation	correlation	NOUN
crl-15219	75	4	was	be	AUX
crl-15219	75	5	.71	.71	NUM
crl-15219	75	6	.	.	PUNCT
crl-15219	76	1	in	in	ADP
crl-15219	76	2	practical	practical	ADJ
crl-15219	76	3	terms	term	NOUN
crl-15219	76	4	,	,	PUNCT
crl-15219	76	5	this	this	PRON
crl-15219	76	6	means	mean	VERB
crl-15219	76	7	that	that	SCONJ
crl-15219	76	8	about	about	ADV
crl-15219	76	9	50	50	NUM
crl-15219	76	10	percent	percent	NOUN
crl-15219	76	11	of	of	ADP
crl-15219	76	12	the	the	DET
crl-15219	76	13	variance	variance	NOUN
crl-15219	76	14	in	in	ADP
crl-15219	76	15	users	user	NOUN
crl-15219	76	16	’	'	PUNCT
crl-15219	76	17	own	own	ADJ
crl-15219	76	18	perceptions	perception	NOUN
crl-15219	76	19	of	of	ADP
crl-15219	76	20	library	library	NOUN
crl-15219	76	21	service	service	NOUN
crl-15219	76	22	qual­	qual­	PROPN
crl-15219	76	23	ity	ity	PROPN
crl-15219	76	24	is	be	AUX
crl-15219	76	25	accounted	account	VERB
crl-15219	76	26	for	for	ADP
crl-15219	76	27	by	by	ADP
crl-15219	76	28	the	the	DET
crl-15219	76	29	servqual	servqual	ADJ
crl-15219	76	30	instrument	instrument	NOUN
crl-15219	76	31	.	.	PUNCT
crl-15219	77	1	the	the	DET
crl-15219	77	2	remaining	remain	VERB
crl-15219	77	3	50	50	NUM
crl-15219	77	4	percent	percent	NOUN
crl-15219	77	5	of	of	ADP
crl-15219	77	6	the	the	DET
crl-15219	77	7	variance	variance	NOUN
crl-15219	77	8	is	be	AUX
crl-15219	77	9	unexplained	unexplained	ADJ
crl-15219	77	10	within	within	ADP
crl-15219	77	11	the	the	DET
crl-15219	77	12	structure	structure	NOUN
crl-15219	77	13	of	of	ADP
crl-15219	77	14	servqual	servqual	ADJ
crl-15219	77	15	.	.	PUNCT
crl-15219	78	1	if	if	SCONJ
crl-15219	78	2	servqual	servqual	PROPN
crl-15219	78	3	really	really	ADV
crl-15219	78	4	measured	measure	VERB
crl-15219	78	5	overall	overall	ADJ
crl-15219	78	6	service	service	NOUN
crl-15219	78	7	quality	quality	NOUN
crl-15219	78	8	from	from	ADP
crl-15219	78	9	the	the	DET
crl-15219	78	10	users	user	NOUN
crl-15219	78	11	’	’	PART
crl-15219	78	12	perspective	perspective	NOUN
crl-15219	78	13	,	,	PUNCT
crl-15219	78	14	one	one	PRON
crl-15219	78	15	would	would	AUX
crl-15219	78	16	expect	expect	VERB
crl-15219	78	17	a	a	DET
crl-15219	78	18	much	much	ADV
crl-15219	78	19	higher	high	ADJ
crl-15219	78	20	correlation	correlation	NOUN
crl-15219	78	21	.	.	PUNCT
crl-15219	79	1	methodology	methodology	NOUN
crl-15219	79	2	this	this	DET
crl-15219	79	3	study	study	NOUN
crl-15219	79	4	focuses	focus	VERB
crl-15219	79	5	on	on	ADP
crl-15219	79	6	the	the	DET
crl-15219	79	7	relationship	relationship	NOUN
crl-15219	79	8	between	between	ADP
crl-15219	79	9	a	a	DET
crl-15219	79	10	specific	specific	ADJ
crl-15219	79	11	service	service	NOUN
crl-15219	79	12	,	,	PUNCT
crl-15219	79	13	library	library	NOUN
crl-15219	79	14	instruc­	instruc­	PROPN
crl-15219	79	15	tion	tion	NOUN
crl-15219	79	16	,	,	PUNCT
crl-15219	79	17	and	and	CCONJ
crl-15219	79	18	user	user	NOUN
crl-15219	79	19	satisfaction	satisfaction	NOUN
crl-15219	79	20	with	with	ADP
crl-15219	79	21	the	the	DET
crl-15219	79	22	library	library	NOUN
crl-15219	79	23	.	.	PUNCT
crl-15219	80	1	specifically	specifically	ADV
crl-15219	80	2	,	,	PUNCT
crl-15219	80	3	recognizing	recognize	VERB
crl-15219	80	4	the	the	DET
crl-15219	80	5	key	key	ADJ
crl-15219	80	6	role	role	NOUN
crl-15219	80	7	of	of	ADP
crl-15219	80	8	expectations	expectation	NOUN
crl-15219	80	9	in	in	ADP
crl-15219	80	10	satisfaction	satisfaction	NOUN
crl-15219	80	11	formation	formation	NOUN
crl-15219	80	12	,	,	PUNCT
crl-15219	80	13	the	the	DET
crl-15219	80	14	authors	author	NOUN
crl-15219	80	15	evaluated	evaluate	VERB
crl-15219	80	16	the	the	DET
crl-15219	80	17	change	change	NOUN
crl-15219	80	18	in	in	ADP
crl-15219	80	19	student	student	NOUN
crl-15219	80	20	expectations	expectation	NOUN
crl-15219	80	21	following	follow	VERB
crl-15219	80	22	library	library	ADJ
crl-15219	80	23	instruction	instruction	NOUN
crl-15219	80	24	and	and	CCONJ
crl-15219	80	25	then	then	ADV
crl-15219	80	26	examined	examine	VERB
crl-15219	80	27	how	how	SCONJ
crl-15219	80	28	changes	change	NOUN
crl-15219	80	29	in	in	ADP
crl-15219	80	30	ex­	ex­	NOUN
crl-15219	80	31	pectations	pectation	NOUN
crl-15219	80	32	were	be	AUX
crl-15219	80	33	related	relate	VERB
crl-15219	80	34	to	to	ADP
crl-15219	80	35	overall	overall	ADJ
crl-15219	80	36	satis­	satis­	ADJ
crl-15219	80	37	faction	faction	NOUN
crl-15219	80	38	with	with	ADP
crl-15219	80	39	the	the	DET
crl-15219	80	40	library	library	NOUN
crl-15219	80	41	.	.	PUNCT
crl-15219	81	1	students	student	NOUN
crl-15219	81	2	in	in	ADP
crl-15219	81	3	several	several	ADJ
crl-15219	81	4	sections	section	NOUN
crl-15219	81	5	of	of	ADP
crl-15219	81	6	an	an	DET
crl-15219	81	7	intro­	intro­	NOUN
crl-15219	81	8	ductory	ductory	ADJ
crl-15219	81	9	english	english	ADJ
crl-15219	81	10	composition	composition	NOUN
crl-15219	81	11	course	course	NOUN
crl-15219	81	12	at	at	ADP
crl-15219	81	13	a	a	DET
crl-15219	81	14	large	large	ADJ
crl-15219	81	15	,	,	PUNCT
crl-15219	81	16	urban	urban	ADJ
crl-15219	81	17	university	university	NOUN
crl-15219	81	18	were	be	AUX
crl-15219	81	19	used	use	VERB
crl-15219	81	20	as	as	ADP
crl-15219	81	21	sub­	sub­	NOUN
crl-15219	81	22	jects	ject	NOUN
crl-15219	81	23	for	for	ADP
crl-15219	81	24	this	this	DET
crl-15219	81	25	study	study	NOUN
crl-15219	81	26	during	during	ADP
crl-15219	81	27	the	the	DET
crl-15219	81	28	fall	fall	NOUN
crl-15219	81	29	semes­	semes­	PROPN
crl-15219	81	30	ter	ter	NOUN
crl-15219	81	31	.	.	PUNCT
crl-15219	82	1	the	the	DET
crl-15219	82	2	students	student	NOUN
crl-15219	82	3	were	be	AUX
crl-15219	82	4	required	require	VERB
crl-15219	82	5	to	to	ADP
crl-15219	82	6	com­	com­	NOUN
crl-15219	82	7	plete	plete	VERB
crl-15219	82	8	a	a	DET
crl-15219	82	9	library	library	NOUN
crl-15219	82	10	research	research	NOUN
crl-15219	82	11	project	project	NOUN
crl-15219	82	12	by	by	ADP
crl-15219	82	13	the	the	DET
crl-15219	82	14	end	end	NOUN
crl-15219	82	15	of	of	ADP
crl-15219	82	16	the	the	DET
crl-15219	82	17	semester	semester	NOUN
crl-15219	82	18	.	.	PUNCT
crl-15219	83	1	library	library	NOUN
crl-15219	83	2	instruction	instruction	NOUN
crl-15219	83	3	ses­	ses­	NOUN
crl-15219	83	4	sions	sion	NOUN
crl-15219	83	5	were	be	AUX
crl-15219	83	6	held	hold	VERB
crl-15219	83	7	in	in	ADP
crl-15219	83	8	each	each	DET
crl-15219	83	9	section	section	NOUN
crl-15219	83	10	of	of	ADP
crl-15219	83	11	the	the	DET
crl-15219	83	12	course	course	NOUN
crl-15219	83	13	during	during	ADP
crl-15219	83	14	the	the	DET
crl-15219	83	15	third	third	ADJ
crl-15219	83	16	week	week	NOUN
crl-15219	83	17	of	of	ADP
crl-15219	83	18	class	class	NOUN
crl-15219	83	19	.	.	PUNCT
crl-15219	84	1	the	the	DET
crl-15219	84	2	sessions	session	NOUN
crl-15219	84	3	used	use	VERB
crl-15219	84	4	an	an	DET
crl-15219	84	5	approach	approach	NOUN
crl-15219	84	6	that	that	SCONJ
crl-15219	84	7	combined	combine	VERB
crl-15219	84	8	lecture	lecture	NOUN
crl-15219	84	9	and	and	CCONJ
crl-15219	84	10	demonstration	demonstration	NOUN
crl-15219	84	11	with	with	ADP
crl-15219	84	12	a	a	DET
crl-15219	84	13	handson	handson	NOUN
crl-15219	84	14	workshop	workshop	NOUN
crl-15219	84	15	and	and	CCONJ
crl-15219	84	16	were	be	AUX
crl-15219	84	17	geared	gear	VERB
crl-15219	84	18	to	to	PART
crl-15219	84	19	use	use	VERB
crl-15219	84	20	ac­	ac­	ADJ
crl-15219	84	21	tive	tive	NOUN
crl-15219	84	22	learning	learn	VERB
crl-15219	84	23	to	to	PART
crl-15219	84	24	teach	teach	VERB
crl-15219	84	25	students	student	NOUN
crl-15219	84	26	basic	basic	ADJ
crl-15219	84	27	skills	skill	NOUN
crl-15219	84	28	and	and	CCONJ
crl-15219	84	29	concepts	concept	NOUN
crl-15219	84	30	of	of	ADP
crl-15219	84	31	library	library	ADJ
crl-15219	84	32	research	research	NOUN
crl-15219	84	33	.	.	PUNCT
crl-15219	85	1	students	student	NOUN
crl-15219	85	2	were	be	AUX
crl-15219	85	3	taught	teach	VERB
crl-15219	85	4	basic	basic	ADJ
crl-15219	85	5	techniques	technique	NOUN
crl-15219	85	6	of	of	ADP
crl-15219	85	7	using	use	VERB
crl-15219	85	8	in­	in­	NOUN
crl-15219	85	9	dexes	dexe	NOUN
crl-15219	85	10	and	and	CCONJ
crl-15219	85	11	abstracts	abstract	NOUN
crl-15219	85	12	,	,	PUNCT
crl-15219	85	13	searching	search	VERB
crl-15219	85	14	cd	cd	PROPN
crl-15219	85	15	-	-	PUNCT
crl-15219	85	16	rom	rom	NOUN
crl-15219	85	17	databases	database	NOUN
crl-15219	85	18	,	,	PUNCT
crl-15219	85	19	and	and	CCONJ
crl-15219	85	20	using	use	VERB
crl-15219	85	21	the	the	DET
crl-15219	85	22	library	library	NOUN
crl-15219	85	23	’s	’s	PART
crl-15219	85	24	online	online	ADJ
crl-15219	85	25	catalog	catalog	NOUN
crl-15219	85	26	.	.	PUNCT
crl-15219	86	1	they	they	PRON
crl-15219	86	2	worked	work	VERB
crl-15219	86	3	in	in	ADP
crl-15219	86	4	teams	team	NOUN
crl-15219	86	5	to	to	PART
crl-15219	86	6	research	research	VERB
crl-15219	86	7	assigned	assign	VERB
crl-15219	86	8	topics	topic	NOUN
crl-15219	86	9	chosen	choose	VERB
crl-15219	86	10	by	by	ADP
crl-15219	86	11	english	english	PROPN
crl-15219	86	12	compo­	compo­	PROPN
crl-15219	86	13	sition	sition	PROPN
crl-15219	86	14	faculty	faculty	NOUN
crl-15219	86	15	.	.	PUNCT
crl-15219	87	1	class	class	NOUN
crl-15219	87	2	discussion	discussion	NOUN
crl-15219	87	3	followed	follow	VERB
crl-15219	87	4	the	the	DET
crl-15219	87	5	hands	hand	NOUN
crl-15219	87	6	-	-	PUNCT
crl-15219	87	7	on	on	ADP
crl-15219	87	8	portion	portion	NOUN
crl-15219	87	9	of	of	ADP
crl-15219	87	10	the	the	DET
crl-15219	87	11	sessions	session	NOUN
crl-15219	87	12	.	.	PUNCT
crl-15219	88	1	the	the	DET
crl-15219	88	2	authors	author	NOUN
crl-15219	88	3	collected	collect	VERB
crl-15219	88	4	data	datum	NOUN
crl-15219	88	5	at	at	ADP
crl-15219	88	6	three	three	NUM
crl-15219	88	7	times	time	NOUN
crl-15219	88	8	during	during	ADP
crl-15219	88	9	the	the	DET
crl-15219	88	10	semester	semester	NOUN
crl-15219	88	11	:	:	PUNCT
crl-15219	88	12	during	during	ADP
crl-15219	88	13	the	the	DET
crl-15219	88	14	week	week	NOUN
crl-15219	88	15	pre­	pre­	NOUN
crl-15219	88	16	ceding	cede	VERB
crl-15219	88	17	the	the	DET
crl-15219	88	18	library	library	NOUN
crl-15219	88	19	instruction	instruction	NOUN
crl-15219	88	20	(	(	PUNCT
crl-15219	88	21	t1	t1	NOUN
crl-15219	88	22	)	)	PUNCT
crl-15219	88	23	,	,	PUNCT
crl-15219	88	24	during	during	ADP
crl-15219	88	25	the	the	DET
crl-15219	88	26	week	week	NOUN
crl-15219	88	27	immediately	immediately	ADV
crl-15219	88	28	following	follow	VERB
crl-15219	88	29	the	the	DET
crl-15219	88	30	li­	li­	PROPN
crl-15219	88	31	brary	brary	NOUN
crl-15219	88	32	instruction	instruction	NOUN
crl-15219	88	33	(	(	PUNCT
crl-15219	88	34	t2	t2	NOUN
crl-15219	88	35	)	)	PUNCT
crl-15219	88	36	,	,	PUNCT
crl-15219	88	37	and	and	CCONJ
crl-15219	88	38	during	during	ADP
crl-15219	88	39	the	the	DET
crl-15219	88	40	week	week	NOUN
crl-15219	88	41	the	the	DET
crl-15219	88	42	research	research	NOUN
crl-15219	88	43	assignment	assignment	NOUN
crl-15219	88	44	was	be	AUX
crl-15219	88	45	due	due	ADJ
crl-15219	88	46	,	,	PUNCT
crl-15219	88	47	near	near	ADP
crl-15219	88	48	the	the	DET
crl-15219	88	49	end	end	NOUN
crl-15219	88	50	of	of	ADP
crl-15219	88	51	the	the	DET
crl-15219	88	52	semester	semester	NOUN
crl-15219	88	53	(	(	PUNCT
crl-15219	88	54	t3	t3	PROPN
crl-15219	88	55	)	)	PUNCT
crl-15219	88	56	.	.	PUNCT
crl-15219	89	1	effects	effect	NOUN
crl-15219	89	2	of	of	ADP
crl-15219	89	3	library	library	ADJ
crl-15219	89	4	instruction	instruction	NOUN
crl-15219	89	5	327	327	NUM
crl-15219	89	6	the	the	DET
crl-15219	89	7	questionnaires	questionnaire	NOUN
crl-15219	89	8	were	be	AUX
crl-15219	89	9	developed	develop	VERB
crl-15219	89	10	and	and	CCONJ
crl-15219	89	11	pretested	preteste	VERB
crl-15219	89	12	extensively	extensively	ADV
crl-15219	89	13	in	in	ADP
crl-15219	89	14	the	the	DET
crl-15219	89	15	six	six	NUM
crl-15219	89	16	months	month	NOUN
crl-15219	89	17	preceding	precede	VERB
crl-15219	89	18	fieldwork	fieldwork	NOUN
crl-15219	89	19	and	and	CCONJ
crl-15219	89	20	subse­	subse­	PROPN
crl-15219	89	21	quently	quently	ADV
crl-15219	89	22	revised	revise	VERB
crl-15219	89	23	.	.	PUNCT
crl-15219	90	1	in	in	ADP
crl-15219	90	2	addition	addition	NOUN
crl-15219	90	3	to	to	ADP
crl-15219	90	4	the	the	DET
crl-15219	90	5	formal	formal	ADJ
crl-15219	90	6	pretesting	pretesting	NOUN
crl-15219	90	7	process	process	NOUN
crl-15219	90	8	,	,	PUNCT
crl-15219	90	9	the	the	DET
crl-15219	90	10	authors	author	NOUN
crl-15219	90	11	solicited	solicit	VERB
crl-15219	90	12	feedback	feedback	NOUN
crl-15219	90	13	from	from	ADP
crl-15219	90	14	other	other	ADJ
crl-15219	90	15	members	member	NOUN
crl-15219	90	16	of	of	ADP
crl-15219	90	17	the	the	DET
crl-15219	90	18	li­	li­	PROPN
crl-15219	90	19	brary	brary	PROPN
crl-15219	90	20	staff.26	staff.26	PROPN
crl-15219	90	21	the	the	DET
crl-15219	90	22	t1	t1	NOUN
crl-15219	90	23	questionnaire	questionnaire	NOUN
crl-15219	90	24	contained	contain	VERB
crl-15219	90	25	ques­	ques­	PROPN
crl-15219	90	26	tions	tion	NOUN
crl-15219	90	27	about	about	ADP
crl-15219	90	28	the	the	DET
crl-15219	90	29	students	student	NOUN
crl-15219	90	30	’	’	PART
crl-15219	90	31	expectations	expectation	NOUN
crl-15219	90	32	of	of	ADP
crl-15219	90	33	the	the	DET
crl-15219	90	34	library	library	NOUN
crl-15219	90	35	collection	collection	NOUN
crl-15219	90	36	,	,	PUNCT
crl-15219	90	37	library	library	NOUN
crl-15219	90	38	staff	staff	NOUN
crl-15219	90	39	,	,	PUNCT
crl-15219	90	40	and	and	CCONJ
crl-15219	90	41	computerand	computerand	NOUN
crl-15219	90	42	print	print	NOUN
crl-15219	90	43	-	-	PUNCT
crl-15219	90	44	based	base	VERB
crl-15219	90	45	information	information	NOUN
crl-15219	90	46	;	;	PUNCT
crl-15219	90	47	their	their	PRON
crl-15219	90	48	confidence	confidence	NOUN
crl-15219	90	49	level	level	NOUN
crl-15219	90	50	regarding	regard	VERB
crl-15219	90	51	library	library	ADJ
crl-15219	90	52	use	use	NOUN
crl-15219	90	53	;	;	PUNCT
crl-15219	90	54	and	and	CCONJ
crl-15219	90	55	basic	basic	ADJ
crl-15219	90	56	demographic	demographic	ADJ
crl-15219	90	57	information	information	NOUN
crl-15219	90	58	.	.	PUNCT
crl-15219	91	1	the	the	DET
crl-15219	91	2	t2	t2	PROPN
crl-15219	91	3	questionnaire	questionnaire	NOUN
crl-15219	91	4	differed	differ	VERB
crl-15219	91	5	from	from	ADP
crl-15219	91	6	the	the	DET
crl-15219	91	7	t1	t1	NOUN
crl-15219	91	8	questionnaire	questionnaire	NOUN
crl-15219	91	9	only	only	ADV
crl-15219	91	10	in	in	ADP
crl-15219	91	11	that	that	DET
crl-15219	91	12	demographic	demographic	ADJ
crl-15219	91	13	in­	in­	NOUN
crl-15219	91	14	formation	formation	NOUN
crl-15219	91	15	was	be	AUX
crl-15219	91	16	not	not	PART
crl-15219	91	17	solicited	solicit	VERB
crl-15219	91	18	;	;	PUNCT
crl-15219	91	19	that	that	ADV
crl-15219	91	20	is	is	ADV
crl-15219	91	21	,	,	PUNCT
crl-15219	91	22	the	the	DET
crl-15219	91	23	t2	t2	NOUN
crl-15219	91	24	questionnaire	questionnaire	NOUN
crl-15219	91	25	focused	focus	VERB
crl-15219	91	26	on	on	ADP
crl-15219	91	27	patron	patron	PROPN
crl-15219	91	28	expecta­	expecta­	PROPN
crl-15219	91	29	tions	tion	NOUN
crl-15219	91	30	and	and	CCONJ
crl-15219	91	31	perceptions	perception	NOUN
crl-15219	91	32	.	.	PUNCT
crl-15219	92	1	the	the	DET
crl-15219	92	2	t3	t3	PROPN
crl-15219	92	3	question­	question­	DET
crl-15219	92	4	naire	naire	NOUN
crl-15219	92	5	asked	ask	VERB
crl-15219	92	6	about	about	ADP
crl-15219	92	7	actual	actual	ADJ
crl-15219	92	8	experiences	experience	NOUN
crl-15219	92	9	and	and	CCONJ
crl-15219	92	10	perceptions	perception	NOUN
crl-15219	92	11	of	of	ADP
crl-15219	92	12	library	library	ADJ
crl-15219	92	13	performance	performance	NOUN
crl-15219	92	14	;	;	PUNCT
crl-15219	92	15	in	in	ADP
crl-15219	92	16	ad­	ad­	PROPN
crl-15219	92	17	dition	dition	NOUN
crl-15219	92	18	,	,	PUNCT
crl-15219	92	19	it	it	PRON
crl-15219	92	20	asked	ask	VERB
crl-15219	92	21	students	student	NOUN
crl-15219	92	22	to	to	PART
crl-15219	92	23	indicate	indicate	VERB
crl-15219	92	24	their	their	PRON
crl-15219	92	25	overall	overall	ADJ
crl-15219	92	26	level	level	NOUN
crl-15219	92	27	of	of	ADP
crl-15219	92	28	satisfaction	satisfaction	NOUN
crl-15219	92	29	with	with	ADP
crl-15219	92	30	the	the	DET
crl-15219	92	31	library	library	NOUN
crl-15219	92	32	.	.	PUNCT
crl-15219	93	1	completed	complete	VERB
crl-15219	93	2	questionnaires	questionnaire	NOUN
crl-15219	93	3	were	be	AUX
crl-15219	93	4	collected	collect	VERB
crl-15219	93	5	and	and	CCONJ
crl-15219	93	6	matched	match	VERB
crl-15219	93	7	for	for	ADP
crl-15219	93	8	seventy	seventy	NUM
crl-15219	93	9	-	-	PUNCT
crl-15219	93	10	six	six	NUM
crl-15219	93	11	individuals	individual	NOUN
crl-15219	93	12	;	;	PUNCT
crl-15219	93	13	that	that	PRON
crl-15219	93	14	is	is	ADV
crl-15219	93	15	,	,	PUNCT
crl-15219	93	16	seventy	seventy	NUM
crl-15219	93	17	-	-	PUNCT
crl-15219	93	18	six	six	NUM
crl-15219	93	19	students	student	NOUN
crl-15219	93	20	completed	complete	VERB
crl-15219	93	21	each	each	PRON
crl-15219	93	22	of	of	ADP
crl-15219	93	23	the	the	DET
crl-15219	93	24	three	three	NUM
crl-15219	93	25	questionnaires	questionnaire	NOUN
crl-15219	93	26	.	.	PUNCT
crl-15219	94	1	analysis	analysis	NOUN
crl-15219	94	2	focused	focus	VERB
crl-15219	94	3	on	on	ADP
crl-15219	94	4	addressing	address	VERB
crl-15219	94	5	the	the	DET
crl-15219	94	6	following	follow	VERB
crl-15219	94	7	three	three	NUM
crl-15219	94	8	questions	question	NOUN
crl-15219	94	9	:	:	PUNCT
crl-15219	94	10	1	1	X
crl-15219	94	11	.	.	NOUN
crl-15219	94	12	which	which	DET
crl-15219	94	13	perceptions	perception	NOUN
crl-15219	94	14	of	of	ADP
crl-15219	94	15	performance	performance	NOUN
crl-15219	94	16	are	be	AUX
crl-15219	94	17	most	most	ADV
crl-15219	94	18	/	/	SYM
crl-15219	94	19	least	least	ADJ
crl-15219	94	20	associated	associate	VERB
crl-15219	94	21	with	with	ADP
crl-15219	94	22	patron	patron	PROPN
crl-15219	94	23	sat­	sat­	PROPN
crl-15219	94	24	isfaction	isfaction	NOUN
crl-15219	94	25	?	?	PUNCT
crl-15219	95	1	2	2	NUM
crl-15219	95	2	.	.	NOUN
crl-15219	95	3	which	which	DET
crl-15219	95	4	perceptions	perception	NOUN
crl-15219	95	5	of	of	ADP
crl-15219	95	6	performance	performance	NOUN
crl-15219	95	7	are	be	AUX
crl-15219	95	8	or	or	CCONJ
crl-15219	95	9	are	be	AUX
crl-15219	95	10	not	not	PART
crl-15219	95	11	congruent	congruent	ADJ
crl-15219	95	12	with	with	ADP
crl-15219	95	13	t2	t2	PROPN
crl-15219	95	14	expecta­	expecta­	NUM
crl-15219	95	15	tions	tion	NOUN
crl-15219	95	16	?	?	PUNCT
crl-15219	96	1	3	3	X
crl-15219	96	2	.	.	NOUN
crl-15219	96	3	which	which	PRON
crl-15219	96	4	t2	t2	NOUN
crl-15219	96	5	expectations	expectation	NOUN
crl-15219	96	6	appear	appear	VERB
crl-15219	96	7	to	to	PART
crl-15219	96	8	have	have	AUX
crl-15219	96	9	been	be	AUX
crl-15219	96	10	influenced	influence	VERB
crl-15219	96	11	by	by	ADP
crl-15219	96	12	the	the	DET
crl-15219	96	13	library	library	NOUN
crl-15219	96	14	in­	in­	NOUN
crl-15219	96	15	struction	struction	NOUN
crl-15219	96	16	?	?	PUNCT
crl-15219	97	1	it	it	PRON
crl-15219	97	2	is	be	AUX
crl-15219	97	3	important	important	ADJ
crl-15219	97	4	to	to	PART
crl-15219	97	5	avoid	avoid	VERB
crl-15219	97	6	falling	fall	VERB
crl-15219	97	7	into	into	ADP
crl-15219	97	8	the	the	DET
crl-15219	97	9	trap	trap	NOUN
crl-15219	97	10	of	of	ADP
crl-15219	97	11	using	use	VERB
crl-15219	97	12	only	only	ADJ
crl-15219	97	13	library	library	NOUN
crl-15219	97	14	instruction	instruction	NOUN
crl-15219	97	15	-	-	PUNCT
crl-15219	97	16	re­	re­	NOUN
crl-15219	97	17	lated	late	VERB
crl-15219	97	18	variables	variable	NOUN
crl-15219	97	19	to	to	PART
crl-15219	97	20	assess	assess	VERB
crl-15219	97	21	user	user	NOUN
crl-15219	97	22	satisfaction	satisfaction	NOUN
crl-15219	97	23	.	.	PUNCT
crl-15219	98	1	studies	study	NOUN
crl-15219	98	2	that	that	PRON
crl-15219	98	3	only	only	ADV
crl-15219	98	4	consider	consider	VERB
crl-15219	98	5	program	program	NOUN
crl-15219	98	6	-	-	PUNCT
crl-15219	98	7	spe­	spe­	NOUN
crl-15219	98	8	cific	cific	NOUN
crl-15219	98	9	variables	variable	NOUN
crl-15219	98	10	as	as	ADP
crl-15219	98	11	antecedents	antecedent	NOUN
crl-15219	98	12	of	of	ADP
crl-15219	98	13	satisfac­	satisfac­	CCONJ
crl-15219	98	14	tion	tion	NOUN
crl-15219	98	15	nearly	nearly	ADV
crl-15219	98	16	always	always	ADV
crl-15219	98	17	will	will	AUX
crl-15219	98	18	find	find	VERB
crl-15219	98	19	relationships	relationship	NOUN
crl-15219	98	20	between	between	ADP
crl-15219	98	21	the	the	DET
crl-15219	98	22	program	program	NOUN
crl-15219	98	23	and	and	CCONJ
crl-15219	98	24	satisfaction	satisfaction	NOUN
crl-15219	98	25	be­	be­	VERB
crl-15219	98	26	cause	cause	SCONJ
crl-15219	98	27	the	the	DET
crl-15219	98	28	analytical	analytical	ADJ
crl-15219	98	29	procedures	procedure	NOUN
crl-15219	98	30	only	only	ADV
crl-15219	98	31	have	have	VERB
crl-15219	98	32	the	the	DET
crl-15219	98	33	program	program	NOUN
crl-15219	98	34	-	-	PUNCT
crl-15219	98	35	specific	specific	ADJ
crl-15219	98	36	variables	variable	NOUN
crl-15219	98	37	available	available	ADJ
crl-15219	98	38	to	to	PART
crl-15219	98	39	explain	explain	VERB
crl-15219	98	40	variance	variance	NOUN
crl-15219	98	41	in	in	ADP
crl-15219	98	42	satisfaction	satisfaction	NOUN
crl-15219	98	43	.	.	PUNCT
crl-15219	99	1	by	by	ADP
crl-15219	99	2	using	use	VERB
crl-15219	99	3	program	program	NOUN
crl-15219	99	4	-	-	PUNCT
crl-15219	99	5	specific	specific	ADJ
crl-15219	99	6	variables	variable	NOUN
crl-15219	99	7	and	and	CCONJ
crl-15219	99	8	other	other	ADJ
crl-15219	99	9	rea­	rea­	NOUN
crl-15219	99	10	sonable	sonable	ADJ
crl-15219	99	11	measures	measure	NOUN
crl-15219	99	12	(	(	PUNCT
crl-15219	99	13	as	as	SCONJ
crl-15219	99	14	developed	develop	VERB
crl-15219	99	15	during	during	ADP
crl-15219	99	16	pretesting	preteste	VERB
crl-15219	99	17	)	)	PUNCT
crl-15219	99	18	,	,	PUNCT
crl-15219	99	19	the	the	DET
crl-15219	99	20	impact	impact	NOUN
crl-15219	99	21	of	of	ADP
crl-15219	99	22	the	the	DET
crl-15219	99	23	program	program	NOUN
crl-15219	99	24	rela­	rela­	PROPN
crl-15219	99	25	tive	tive	NOUN
crl-15219	99	26	to	to	ADP
crl-15219	99	27	other	other	ADJ
crl-15219	99	28	possible	possible	ADJ
crl-15219	99	29	antecedents	antecedent	NOUN
crl-15219	99	30	can	can	AUX
crl-15219	99	31	be	be	AUX
crl-15219	99	32	assessed	assess	VERB
crl-15219	99	33	.	.	PUNCT
crl-15219	100	1	this	this	DET
crl-15219	100	2	information	information	NOUN
crl-15219	100	3	is	be	AUX
crl-15219	100	4	more	more	ADV
crl-15219	100	5	useful	useful	ADJ
crl-15219	100	6	to	to	ADP
crl-15219	100	7	administrators	administrator	NOUN
crl-15219	100	8	than	than	SCONJ
crl-15219	100	9	is	be	AUX
crl-15219	100	10	program	program	NOUN
crl-15219	100	11	-	-	PUNCT
crl-15219	100	12	specific	specific	ADJ
crl-15219	100	13	information	information	NOUN
crl-15219	100	14	presented	present	VERB
crl-15219	100	15	in	in	ADP
crl-15219	100	16	a	a	DET
crl-15219	100	17	vacuum	vacuum	NOUN
crl-15219	100	18	.	.	PUNCT
crl-15219	101	1	findings	finding	VERB
crl-15219	101	2	analysis	analysis	NOUN
crl-15219	101	3	of	of	ADP
crl-15219	101	4	the	the	DET
crl-15219	101	5	data	datum	NOUN
crl-15219	101	6	is	be	AUX
crl-15219	101	7	based	base	VERB
crl-15219	101	8	primarily	primarily	ADV
crl-15219	101	9	on	on	ADP
crl-15219	101	10	two	two	NUM
crl-15219	101	11	established	establish	VERB
crl-15219	101	12	procedures	procedure	NOUN
crl-15219	101	13	:	:	PUNCT
crl-15219	101	14	the	the	DET
crl-15219	101	15	paired	pair	VERB
crl-15219	101	16	ttest	tt	ADJ
crl-15219	101	17	difference	difference	NOUN
crl-15219	101	18	of	of	ADP
crl-15219	101	19	means	mean	NOUN
crl-15219	101	20	test	test	NOUN
crl-15219	101	21	and	and	CCONJ
crl-15219	101	22	correla­	correla­	PROPN
crl-15219	101	23	tion	tion	NOUN
crl-15219	101	24	analysis	analysis	NOUN
crl-15219	101	25	.	.	PUNCT
crl-15219	102	1	the	the	DET
crl-15219	102	2	former	former	ADJ
crl-15219	102	3	test	test	NOUN
crl-15219	102	4	is	be	AUX
crl-15219	102	5	useful	useful	ADJ
crl-15219	102	6	when	when	SCONJ
crl-15219	102	7	measurements	measurement	NOUN
crl-15219	102	8	are	be	AUX
crl-15219	102	9	taken	take	VERB
crl-15219	102	10	of	of	ADP
crl-15219	102	11	a	a	DET
crl-15219	102	12	par­	par­	ADJ
crl-15219	102	13	ticular	ticular	ADJ
crl-15219	102	14	group	group	NOUN
crl-15219	102	15	of	of	ADP
crl-15219	102	16	individuals	individual	NOUN
crl-15219	102	17	at	at	ADP
crl-15219	102	18	differ­	differ­	PROPN
crl-15219	102	19	ent	ent	NOUN
crl-15219	102	20	points	point	NOUN
crl-15219	102	21	in	in	ADP
crl-15219	102	22	time	time	NOUN
crl-15219	102	23	;	;	PUNCT
crl-15219	102	24	it	it	PRON
crl-15219	102	25	is	be	AUX
crl-15219	102	26	appropriate	appropriate	ADJ
crl-15219	102	27	for	for	ADP
crl-15219	102	28	determining	determine	VERB
crl-15219	102	29	whether	whether	SCONJ
crl-15219	102	30	there	there	PRON
crl-15219	102	31	is	be	VERB
crl-15219	102	32	any	any	DET
crl-15219	102	33	dif­	dif­	NOUN
crl-15219	102	34	ference	ference	NOUN
crl-15219	102	35	(	(	PUNCT
crl-15219	102	36	1	1	NUM
crl-15219	102	37	)	)	PUNCT
crl-15219	102	38	in	in	ADP
crl-15219	102	39	the	the	DET
crl-15219	102	40	mean	mean	ADJ
crl-15219	102	41	value	value	NOUN
crl-15219	102	42	of	of	ADP
crl-15219	102	43	a	a	DET
crl-15219	102	44	single	single	ADJ
crl-15219	102	45	variable	variable	NOUN
crl-15219	102	46	measured	measure	VERB
crl-15219	102	47	at	at	ADP
crl-15219	102	48	two	two	NUM
crl-15219	102	49	different	different	ADJ
crl-15219	102	50	times	time	NOUN
crl-15219	102	51	or	or	CCONJ
crl-15219	102	52	(	(	PUNCT
crl-15219	102	53	2	2	NUM
crl-15219	102	54	)	)	PUNCT
crl-15219	102	55	between	between	ADP
crl-15219	102	56	two	two	NUM
crl-15219	102	57	different	different	ADJ
crl-15219	102	58	vari­	vari­	NOUN
crl-15219	102	59	a	a	DET
crl-15219	102	60	b	b	NOUN
crl-15219	102	61	l	l	NOUN
crl-15219	102	62	e	e	X
crl-15219	102	63	s	s	NOUN
crl-15219	102	64	w	w	NOUN
crl-15219	102	65	h	h	PROPN
crl-15219	102	66	e	e	PROPN
crl-15219	102	67	n	n	NOUN
crl-15219	102	68	t	t	NOUN
crl-15219	102	69	h	h	NOUN
crl-15219	102	70	e	e	NOUN
crl-15219	102	71	v	v	ADP
crl-15219	102	72	a	a	DET
crl-15219	102	73	r	r	NOUN
crl-15219	102	74	i	i	PRON
crl-15219	102	75	a	a	DET
crl-15219	102	76	b	b	NOUN
crl-15219	102	77	l	l	NOUN
crl-15219	102	78	e	e	NOUN
crl-15219	102	79	s	s	PROPN
crl-15219	102	80	c	c	PROPN
crl-15219	102	81	a	a	DET
crl-15219	102	82	n	n	NOUN
crl-15219	102	83	b	b	NOUN
crl-15219	102	84	e	e	NOUN
crl-15219	102	85	matched	match	VERB
crl-15219	102	86	to	to	ADP
crl-15219	102	87	a	a	DET
crl-15219	102	88	specific	specific	ADJ
crl-15219	102	89	individual	individual	NOUN
crl-15219	102	90	.	.	PUNCT
crl-15219	103	1	cor­	cor­	PROPN
crl-15219	103	2	relations	relation	NOUN
crl-15219	103	3	simply	simply	ADV
crl-15219	103	4	reflect	reflect	VERB
crl-15219	103	5	the	the	DET
crl-15219	103	6	strength	strength	NOUN
crl-15219	103	7	of	of	ADP
crl-15219	103	8	the	the	DET
crl-15219	103	9	linear	linear	ADJ
crl-15219	103	10	relationship	relationship	NOUN
crl-15219	103	11	between	between	ADP
crl-15219	103	12	two	two	NUM
crl-15219	103	13	variables	variable	NOUN
crl-15219	103	14	and	and	CCONJ
crl-15219	103	15	range	range	VERB
crl-15219	103	16	from	from	ADP
crl-15219	103	17	-1.0	-1.0	PROPN
crl-15219	103	18	to	to	ADP
crl-15219	103	19	1.0	1.0	NUM
crl-15219	103	20	.	.	PUNCT
crl-15219	104	1	positive	positive	ADJ
crl-15219	104	2	corre­	corre­	PROPN
crl-15219	104	3	lations	lation	NOUN
crl-15219	104	4	indicate	indicate	VERB
crl-15219	104	5	a	a	DET
crl-15219	104	6	positive	positive	ADJ
crl-15219	104	7	relationship	relationship	NOUN
crl-15219	104	8	,	,	PUNCT
crl-15219	104	9	negative	negative	ADJ
crl-15219	104	10	correlations	correlation	NOUN
crl-15219	104	11	reflect	reflect	VERB
crl-15219	104	12	an	an	DET
crl-15219	104	13	inverse	inverse	ADJ
crl-15219	104	14	re­	re­	NOUN
crl-15219	104	15	lationship	lationship	NOUN
crl-15219	104	16	,	,	PUNCT
crl-15219	104	17	and	and	CCONJ
crl-15219	104	18	a	a	DET
crl-15219	104	19	correlation	correlation	NOUN
crl-15219	104	20	of	of	ADP
crl-15219	104	21	0.0	0.0	NUM
crl-15219	104	22	indi­	indi­	ADJ
crl-15219	104	23	cates	cat	VERB
crl-15219	104	24	the	the	DET
crl-15219	104	25	two	two	NUM
crl-15219	104	26	variables	variable	NOUN
crl-15219	104	27	are	be	AUX
crl-15219	104	28	unrelated	unrelated	ADJ
crl-15219	104	29	.	.	PUNCT
crl-15219	105	1	table	table	NOUN
crl-15219	105	2	1	1	NUM
crl-15219	105	3	lists	list	NOUN
crl-15219	105	4	selected	select	VERB
crl-15219	105	5	study	study	NOUN
crl-15219	105	6	variables	variable	NOUN
crl-15219	105	7	in	in	ADP
crl-15219	105	8	column	column	NOUN
crl-15219	105	9	1	1	NUM
crl-15219	105	10	.	.	PUNCT
crl-15219	105	11	column	column	NOUN
crl-15219	105	12	2	2	NUM
crl-15219	105	13	contains	contain	VERB
crl-15219	105	14	the	the	DET
crl-15219	105	15	differ­	differ­	PROPN
crl-15219	105	16	ence	ence	NOUN
crl-15219	105	17	of	of	ADP
crl-15219	105	18	means	mean	NOUN
crl-15219	105	19	in	in	ADP
crl-15219	105	20	expectations	expectation	NOUN
crl-15219	105	21	/	/	SYM
crl-15219	105	22	assess­	assess­	NUM
crl-15219	105	23	ments	ment	NOUN
crl-15219	105	24	before	before	ADP
crl-15219	105	25	(	(	PUNCT
crl-15219	105	26	t1	t1	NOUN
crl-15219	105	27	)	)	PUNCT
crl-15219	105	28	and	and	CCONJ
crl-15219	105	29	after	after	ADP
crl-15219	105	30	(	(	PUNCT
crl-15219	105	31	t2	t2	PROPN
crl-15219	105	32	)	)	PUNCT
crl-15219	105	33	the	the	DET
crl-15219	105	34	library	library	NOUN
crl-15219	105	35	instruction	instruction	NOUN
crl-15219	105	36	.	.	PUNCT
crl-15219	106	1	positive	positive	ADJ
crl-15219	106	2	numbers	number	NOUN
crl-15219	106	3	indicate	indicate	VERB
crl-15219	106	4	the	the	DET
crl-15219	106	5	degree	degree	NOUN
crl-15219	106	6	to	to	PART
crl-15219	106	7	which	which	PRON
crl-15219	106	8	average	average	ADJ
crl-15219	106	9	values	value	NOUN
crl-15219	106	10	for	for	ADP
crl-15219	106	11	that	that	DET
crl-15219	106	12	variable	variable	NOUN
crl-15219	106	13	increased	increase	VERB
crl-15219	106	14	following	follow	VERB
crl-15219	106	15	instruction	instruction	NOUN
crl-15219	106	16	,	,	PUNCT
crl-15219	106	17	and	and	CCONJ
crl-15219	106	18	negative	negative	ADJ
crl-15219	106	19	numbers	number	NOUN
crl-15219	106	20	indicate	indicate	VERB
crl-15219	106	21	the	the	DET
crl-15219	106	22	degree	degree	NOUN
crl-15219	106	23	to	to	PART
crl-15219	106	24	which	which	PRON
crl-15219	106	25	average	average	ADJ
crl-15219	106	26	values	value	NOUN
crl-15219	106	27	decreased	decrease	VERB
crl-15219	106	28	fol­	fol­	NOUN
crl-15219	106	29	lowing	lowing	NOUN
crl-15219	106	30	instruction	instruction	NOUN
crl-15219	106	31	.	.	PUNCT
crl-15219	107	1	in	in	ADP
crl-15219	107	2	column	column	NOUN
crl-15219	107	3	3	3	NUM
crl-15219	107	4	,	,	PUNCT
crl-15219	107	5	the	the	DET
crl-15219	107	6	dif­	dif­	NOUN
crl-15219	107	7	ference	ference	NOUN
crl-15219	107	8	between	between	ADP
crl-15219	107	9	perceived	perceive	VERB
crl-15219	107	10	performance	performance	NOUN
crl-15219	107	11	(	(	PUNCT
crl-15219	107	12	t3	t3	PROPN
crl-15219	107	13	)	)	PUNCT
crl-15219	107	14	and	and	CCONJ
crl-15219	107	15	post	post	ADJ
crl-15219	107	16	-	-	NOUN
crl-15219	107	17	instruction	instruction	ADJ
crl-15219	107	18	expectations/	expectations/	NUM
crl-15219	107	19	assessments	assessment	NOUN
crl-15219	107	20	(	(	PUNCT
crl-15219	107	21	t2	t2	NOUN
crl-15219	107	22	)	)	PUNCT
crl-15219	107	23	are	be	AUX
crl-15219	107	24	presented	present	VERB
crl-15219	107	25	.	.	PUNCT
crl-15219	108	1	the	the	DET
crl-15219	108	2	as­	as­	PROPN
crl-15219	108	3	terisks	terisk	NOUN
crl-15219	108	4	by	by	ADP
crl-15219	108	5	a	a	DET
crl-15219	108	6	number	number	NOUN
crl-15219	108	7	in	in	ADP
crl-15219	108	8	columns	column	NOUN
crl-15219	108	9	2	2	NUM
crl-15219	108	10	and	and	CCONJ
crl-15219	108	11	3	3	NUM
crl-15219	108	12	indicate	indicate	VERB
crl-15219	108	13	that	that	SCONJ
crl-15219	108	14	the	the	DET
crl-15219	108	15	difference	difference	NOUN
crl-15219	108	16	is	be	AUX
crl-15219	108	17	statistically	statistically	ADV
crl-15219	108	18	significant	significant	ADJ
crl-15219	108	19	.	.	PUNCT
crl-15219	109	1	column	column	NOUN
crl-15219	109	2	4	4	NUM
crl-15219	109	3	contains	contain	VERB
crl-15219	109	4	the	the	DET
crl-15219	109	5	simple	simple	ADJ
crl-15219	109	6	correlations	correlation	NOUN
crl-15219	109	7	between	between	ADP
crl-15219	109	8	performance	performance	NOUN
crl-15219	109	9	and	and	CCONJ
crl-15219	109	10	overall	overall	ADJ
crl-15219	109	11	satisfaction	satisfaction	NOUN
crl-15219	109	12	with	with	ADP
crl-15219	109	13	the	the	DET
crl-15219	109	14	library	library	NOUN
crl-15219	109	15	.	.	PUNCT
crl-15219	110	1	the	the	DET
crl-15219	110	2	asterisks	asterisk	NOUN
crl-15219	110	3	in	in	ADP
crl-15219	110	4	this	this	DET
crl-15219	110	5	column	column	NOUN
crl-15219	110	6	indicate	indicate	VERB
crl-15219	110	7	those	those	DET
crl-15219	110	8	correlations	correlation	NOUN
crl-15219	110	9	that	that	PRON
crl-15219	110	10	are	be	AUX
crl-15219	110	11	statistically	statistically	ADV
crl-15219	110	12	signifi­	signifi­	ADJ
crl-15219	110	13	ca	can	AUX
crl-15219	110	14	nt	not	PART
crl-15219	110	15	.	.	PUNCT
crl-15219	111	1	positive	positive	ADJ
crl-15219	111	2	numbers	number	NOUN
crl-15219	111	3	indicate	indicate	VERB
crl-15219	111	4	a	a	DET
crl-15219	111	5	positive	positive	ADJ
crl-15219	111	6	relationship	relationship	NOUN
crl-15219	111	7	between	between	ADP
crl-15219	111	8	performance	performance	NOUN
crl-15219	111	9	and	and	CCONJ
crl-15219	111	10	overall	overall	ADJ
crl-15219	111	11	satisfaction	satisfaction	NOUN
crl-15219	111	12	,	,	PUNCT
crl-15219	111	13	and	and	CCONJ
crl-15219	111	14	negative	negative	ADJ
crl-15219	111	15	num­	num­	NOUN
crl-15219	111	16	bers	ber	NOUN
crl-15219	111	17	indicate	indicate	VERB
crl-15219	111	18	a	a	DET
crl-15219	111	19	negative	negative	ADJ
crl-15219	111	20	relationship	relationship	NOUN
crl-15219	111	21	.	.	PUNCT
crl-15219	112	1	http	http	ADJ
crl-15219	112	2	:	:	PUNCT
crl-15219	112	3	staff.26	staff.26	VERB
crl-15219	112	4	328	328	NUM
crl-15219	112	5	college	college	PROPN
crl-15219	112	6	&	&	CCONJ
crl-15219	112	7	research	research	PROPN
crl-15219	112	8	libraries	library	NOUN
crl-15219	112	9	july	july	PROPN
crl-15219	112	10	1998	1998	NUM
crl-15219	112	11	table	table	NOUN
crl-15219	112	12	1	1	NUM
crl-15219	112	13	results	result	NOUN
crl-15219	112	14	(	(	PUNCT
crl-15219	112	15	n	n	NOUN
crl-15219	112	16	=	=	SYM
crl-15219	112	17	76	76	NUM
crl-15219	112	18	)	)	PUNCT
crl-15219	112	19	change	change	NOUN
crl-15219	112	20	in	in	ADP
crl-15219	112	21	difference	difference	NOUN
crl-15219	112	22	between	between	ADP
crl-15219	112	23	pre	pre	NOUN
crl-15219	112	24	-	-	NOUN
crl-15219	112	25	instruction	instruction	NOUN
crl-15219	112	26	to	to	ADP
crl-15219	112	27	performance	performance	NOUN
crl-15219	112	28	and	and	CCONJ
crl-15219	112	29	correlation	correlation	NOUN
crl-15219	112	30	between	between	ADP
crl-15219	112	31	post	post	ADJ
crl-15219	112	32	-	-	ADJ
crl-15219	112	33	instruction	instruction	ADJ
crl-15219	112	34	values	value	NOUN
crl-15219	112	35	expectations	expectation	NOUN
crl-15219	112	36	performance	performance	NOUN
crl-15219	112	37	and	and	CCONJ
crl-15219	112	38	(	(	PUNCT
crl-15219	112	39	t2	t2	PROPN
crl-15219	112	40	t1	t1	PROPN
crl-15219	112	41	)	)	PUNCT
crl-15219	112	42	(	(	PUNCT
crl-15219	112	43	t3	t3	PROPN
crl-15219	112	44	t2	t2	PROPN
crl-15219	112	45	)	)	PUNCT
crl-15219	112	46	satisfaction	satisfaction	NOUN
crl-15219	112	47	general	general	ADJ
crl-15219	112	48	library	library	ADJ
crl-15219	112	49	percent	percent	NOUN
crl-15219	112	50	of	of	ADP
crl-15219	112	51	needed	need	VERB
crl-15219	112	52	materials	material	NOUN
crl-15219	112	53	2.014	2.014	NUM
crl-15219	112	54	-4.045	-4.045	NUM
crl-15219	112	55	.53	.53	NUM
crl-15219	112	56	*	*	PUNCT
crl-15219	112	57	*	*	PUNCT
crl-15219	112	58	*	*	PUNCT
crl-15219	112	59	available	available	ADJ
crl-15219	112	60	at	at	ADP
crl-15219	112	61	the	the	DET
crl-15219	112	62	library	library	NOUN
crl-15219	112	63	rarely	rarely	ADV
crl-15219	112	64	has	have	AUX
crl-15219	112	65	the	the	DET
crl-15219	112	66	material	material	NOUN
crl-15219	112	67	i	i	PRON
crl-15219	112	68	need	need	VERB
crl-15219	112	69	0.030	0.030	NUM
crl-15219	112	70	-0.075	-0.075	PUNCT
crl-15219	112	71	-.66	-.66	NOUN
crl-15219	112	72	*	*	NOUN
crl-15219	112	73	*	*	PUNCT
crl-15219	112	74	*	*	PUNCT
crl-15219	112	75	difficult	difficult	ADJ
crl-15219	112	76	to	to	PART
crl-15219	112	77	find	find	VERB
crl-15219	112	78	materials	material	NOUN
crl-15219	112	79	at	at	ADP
crl-15219	112	80	-0.074	-0.074	PROPN
crl-15219	112	81	-0.269	-0.269	X
crl-15219	112	82	*	*	PUNCT
crl-15219	112	83	*	*	PUNCT
crl-15219	112	84	-.41	-.41	PUNCT
crl-15219	112	85	*	*	PUNCT
crl-15219	112	86	*	*	PUNCT
crl-15219	112	87	*	*	PUNCT
crl-15219	112	88	the	the	DET
crl-15219	112	89	library	library	ADJ
crl-15219	112	90	library	library	NOUN
crl-15219	112	91	specifics	specific	NOUN
crl-15219	112	92	average	average	ADJ
crl-15219	112	93	wait	wait	VERB
crl-15219	112	94	time	time	NOUN
crl-15219	112	95	for	for	ADP
crl-15219	112	96	books	book	NOUN
crl-15219	112	97	0.313	0.313	NUM
crl-15219	112	98	*	*	SYM
crl-15219	112	99	*	*	PUNCT
crl-15219	112	100	-1.183	-1.183	PUNCT
crl-15219	113	1	*	*	PUNCT
crl-15219	113	2	*	*	PUNCT
crl-15219	113	3	*	*	PUNCT
crl-15219	113	4	-.07	-.07	PUNCT
crl-15219	113	5	maximum	maximum	INTJ
crl-15219	113	6	wait	wait	VERB
crl-15219	113	7	time	time	NOUN
crl-15219	113	8	for	for	ADP
crl-15219	113	9	books	book	NOUN
crl-15219	113	10	0.194	0.194	NUM
crl-15219	113	11	*	*	PUNCT
crl-15219	114	1	-1.759	-1.759	PUNCT
crl-15219	114	2	*	*	PUNCT
crl-15219	114	3	*	*	PUNCT
crl-15219	114	4	*	*	PUNCT
crl-15219	114	5	-.08	-.08	PUNCT
crl-15219	114	6	average	average	ADJ
crl-15219	114	7	wait	wait	VERB
crl-15219	114	8	time	time	NOUN
crl-15219	114	9	for	for	ADP
crl-15219	114	10	articles	article	NOUN
crl-15219	114	11	0.388	0.388	NUM
crl-15219	114	12	*	*	PUNCT
crl-15219	114	13	*	*	PUNCT
crl-15219	114	14	*	*	PUNCT
crl-15219	114	15	-0.906	-0.906	PUNCT
crl-15219	114	16	*	*	PUNCT
crl-15219	114	17	*	*	PUNCT
crl-15219	114	18	*	*	PUNCT
crl-15219	114	19	-.09	-.09	PROPN
crl-15219	114	20	maximum	maximum	INTJ
crl-15219	114	21	wait	wait	VERB
crl-15219	114	22	time	time	NOUN
crl-15219	114	23	for	for	ADP
crl-15219	114	24	articles	article	NOUN
crl-15219	114	25	0.134	0.134	NUM
crl-15219	114	26	-1.328	-1.328	PUNCT
crl-15219	115	1	*	*	PUNCT
crl-15219	115	2	*	*	PUNCT
crl-15219	115	3	*	*	PUNCT
crl-15219	115	4	-.24	-.24	NOUN
crl-15219	115	5	*	*	NOUN
crl-15219	115	6	computers	computer	NOUN
crl-15219	115	7	useful	useful	ADJ
crl-15219	115	8	for	for	ADP
crl-15219	115	9	research	research	NOUN
crl-15219	115	10	0.000	0.000	NUM
crl-15219	115	11	0.090	0.090	NUM
crl-15219	115	12	.40	.40	NUM
crl-15219	115	13	*	*	PUNCT
crl-15219	115	14	*	*	PUNCT
crl-15219	115	15	*	*	PUNCT
crl-15219	115	16	computers	computer	NOUN
crl-15219	115	17	difficult	difficult	ADJ
crl-15219	115	18	to	to	PART
crl-15219	115	19	use	use	VERB
crl-15219	115	20	-0.149	-0.149	PUNCT
crl-15219	115	21	-0.209	-0.209	NOUN
crl-15219	115	22	-.49	-.49	PUNCT
crl-15219	115	23	*	*	NOUN
crl-15219	115	24	*	*	PUNCT
crl-15219	115	25	*	*	ADJ
crl-15219	115	26	printed	print	VERB
crl-15219	115	27	references	reference	NOUN
crl-15219	115	28	useful	useful	ADJ
crl-15219	115	29	for	for	ADP
crl-15219	115	30	-0.119	-0.119	X
crl-15219	115	31	-0.090	-0.090	PUNCT
crl-15219	115	32	.16	.16	NUM
crl-15219	115	33	research	research	NOUN
crl-15219	115	34	printed	print	VERB
crl-15219	115	35	references	reference	NOUN
crl-15219	115	36	difficult	difficult	ADJ
crl-15219	115	37	to	to	PART
crl-15219	115	38	use	use	VERB
crl-15219	115	39	0.045	0.045	NUM
crl-15219	115	40	0.060	0.060	NUM
crl-15219	115	41	-.19	-.19	SYM
crl-15219	115	42	library	library	ADJ
crl-15219	115	43	staff	staff	NOUN
crl-15219	115	44	library	library	NOUN
crl-15219	115	45	staff	staff	NOUN
crl-15219	115	46	competent	competent	ADJ
crl-15219	115	47	-0.224	-0.224	PUNCT
crl-15219	115	48	0.045	0.045	NUM
crl-15219	115	49	.47	.47	NUM
crl-15219	115	50	*	*	PUNCT
crl-15219	115	51	*	*	PUNCT
crl-15219	115	52	*	*	PUNCT
crl-15219	115	53	library	library	ADJ
crl-15219	115	54	staff	staff	NOUN
crl-15219	115	55	helpful	helpful	ADJ
crl-15219	115	56	-0.030	-0.030	PUNCT
crl-15219	115	57	-0.448	-0.448	X
crl-15219	115	58	*	*	PUNCT
crl-15219	115	59	*	*	PUNCT
crl-15219	115	60	*	*	PUNCT
crl-15219	115	61	.58	.58	NUM
crl-15219	115	62	*	*	PUNCT
crl-15219	115	63	*	*	PUNCT
crl-15219	115	64	*	*	X
crl-15219	115	65	patron	patron	NOUN
crl-15219	115	66	self	self	NOUN
crl-15219	115	67	-	-	PUNCT
crl-15219	115	68	assessment	assessment	NOUN
crl-15219	115	69	skillful	skillful	ADJ
crl-15219	115	70	using	use	VERB
crl-15219	115	71	libraries	library	NOUN
crl-15219	115	72	in	in	ADP
crl-15219	115	73	general	general	ADJ
crl-15219	115	74	0.164	0.164	NUM
crl-15219	115	75	*	*	SYM
crl-15219	115	76	0.149	0.149	NUM
crl-15219	115	77	*	*	SYM
crl-15219	115	78	.21	.21	NUM
crl-15219	115	79	*	*	PUNCT
crl-15219	115	80	skillful	skillful	ADJ
crl-15219	115	81	using	use	VERB
crl-15219	115	82	the	the	DET
crl-15219	115	83	university	university	NOUN
crl-15219	115	84	library	library	NOUN
crl-15219	115	85	0.433	0.433	NUM
crl-15219	115	86	*	*	PUNCT
crl-15219	115	87	*	*	PUNCT
crl-15219	115	88	*	*	PUNCT
crl-15219	116	1	0.239	0.239	NUM
crl-15219	116	2	*	*	PROPN
crl-15219	116	3	*	*	NOUN
crl-15219	116	4	.32	.32	NUM
crl-15219	116	5	*	*	PUNCT
crl-15219	116	6	*	*	PUNCT
crl-15219	116	7	*	*	VERB
crl-15219	116	8	hours	hour	NOUN
crl-15219	116	9	spent	spend	VERB
crl-15219	116	10	conducting	conduct	VERB
crl-15219	116	11	0.149	0.149	NUM
crl-15219	116	12	-0.462	-0.462	NOUN
crl-15219	117	1	*	*	PUNCT
crl-15219	117	2	*	*	PUNCT
crl-15219	117	3	*	*	SYM
crl-15219	117	4	.05	.05	NUM
crl-15219	117	5	library	library	NOUN
crl-15219	117	6	research	research	NOUN
crl-15219	117	7	levels	level	NOUN
crl-15219	117	8	of	of	ADP
crl-15219	117	9	significance*p	significance*p	NUM
crl-15219	117	10	<	<	X
crl-15219	117	11	.10	.10	NUM
crl-15219	117	12	*	*	PUNCT
crl-15219	117	13	*	*	PUNCT
crl-15219	117	14	p	p	X
crl-15219	117	15	<	<	X
crl-15219	117	16	.05	.05	NUM
crl-15219	117	17	*	*	PUNCT
crl-15219	118	1	*	*	PUNCT
crl-15219	118	2	*	*	PUNCT
crl-15219	118	3	p	p	X
crl-15219	118	4	<	<	X
crl-15219	118	5	.01	.01	NUM
crl-15219	118	6	difference	difference	NOUN
crl-15219	118	7	between	between	ADP
crl-15219	118	8	pre­	pre­	NOUN
crl-15219	118	9	and	and	CCONJ
crl-15219	118	10	post­	post­	NOUN
crl-15219	118	11	instruction	instruction	NOUN
crl-15219	118	12	values	value	NOUN
crl-15219	118	13	looking	look	VERB
crl-15219	118	14	at	at	ADP
crl-15219	118	15	the	the	DET
crl-15219	118	16	results	result	NOUN
crl-15219	118	17	in	in	ADP
crl-15219	118	18	column	column	NOUN
crl-15219	118	19	2	2	NUM
crl-15219	118	20	,	,	PUNCT
crl-15219	118	21	sig­	sig­	VERB
crl-15219	118	22	nificant	nificant	ADJ
crl-15219	118	23	differences	difference	NOUN
crl-15219	118	24	appear	appear	VERB
crl-15219	118	25	in	in	ADP
crl-15219	118	26	only	only	ADV
crl-15219	118	27	two	two	NUM
crl-15219	118	28	general	general	ADJ
crl-15219	118	29	categories	category	NOUN
crl-15219	118	30	:	:	PUNCT
crl-15219	119	1	1	1	X
crl-15219	119	2	.	.	X
crl-15219	119	3	wait	wait	VERB
crl-15219	119	4	time	time	NOUN
crl-15219	119	5	for	for	ADP
crl-15219	119	6	materials	material	NOUN
crl-15219	119	7	:	:	PUNCT
crl-15219	119	8	patron	patron	PROPN
crl-15219	119	9	esti­	esti­	PROPN
crl-15219	119	10	mates	mate	NOUN
crl-15219	119	11	of	of	ADP
crl-15219	119	12	average	average	ADJ
crl-15219	119	13	wait	wait	PROPN
crl-15219	119	14	times	time	NOUN
crl-15219	119	15	for	for	ADP
crl-15219	119	16	books	book	NOUN
crl-15219	119	17	and	and	CCONJ
crl-15219	119	18	articles	article	NOUN
crl-15219	119	19	and	and	CCONJ
crl-15219	119	20	the	the	DET
crl-15219	119	21	expected	expect	VERB
crl-15219	119	22	maximum	maximum	ADJ
crl-15219	119	23	wait	wait	VERB
crl-15219	119	24	time	time	NOUN
crl-15219	119	25	for	for	SCONJ
crl-15219	119	26	books	book	NOUN
crl-15219	119	27	increased	increase	VERB
crl-15219	119	28	significantly	significantly	ADV
crl-15219	119	29	fol­	fol­	VERB
crl-15219	119	30	lowing	lowing	NOUN
crl-15219	119	31	library	library	NOUN
crl-15219	119	32	instruction	instruction	NOUN
crl-15219	119	33	.	.	PUNCT
crl-15219	120	1	2	2	X
crl-15219	120	2	.	.	X
crl-15219	120	3	self	self	NOUN
crl-15219	120	4	-	-	PUNCT
crl-15219	120	5	assessed	assess	VERB
crl-15219	120	6	skill	skill	NOUN
crl-15219	120	7	level	level	NOUN
crl-15219	120	8	:	:	PUNCT
crl-15219	120	9	patrons	patron	NOUN
crl-15219	120	10	as­	as­	NOUN
crl-15219	120	11	sessed	sesse	VERB
crl-15219	120	12	their	their	PRON
crl-15219	120	13	skill	skill	NOUN
crl-15219	120	14	level	level	NOUN
crl-15219	120	15	as	as	ADP
crl-15219	120	16	being	be	AUX
crl-15219	120	17	higher	high	ADJ
crl-15219	120	18	fol­	fol­	NOUN
crl-15219	120	19	lowing	lowing	NOUN
crl-15219	120	20	library	library	NOUN
crl-15219	120	21	instruction	instruction	NOUN
crl-15219	120	22	.	.	PUNCT
crl-15219	121	1	somewhat	somewhat	ADV
crl-15219	121	2	surprisingly	surprisingly	ADV
crl-15219	121	3	,	,	PUNCT
crl-15219	121	4	there	there	PRON
crl-15219	121	5	were	be	VERB
crl-15219	121	6	no	no	DET
crl-15219	121	7	significant	significant	ADJ
crl-15219	121	8	differences	difference	NOUN
crl-15219	121	9	in	in	ADP
crl-15219	121	10	expectations	expectation	NOUN
crl-15219	121	11	re­	re­	AUX
crl-15219	121	12	garding	garde	VERB
crl-15219	121	13	the	the	DET
crl-15219	121	14	usefulness	usefulness	NOUN
crl-15219	121	15	or	or	CCONJ
crl-15219	121	16	difficulty	difficulty	NOUN
crl-15219	121	17	in	in	ADP
crl-15219	121	18	using	use	VERB
crl-15219	121	19	computers	computer	NOUN
crl-15219	121	20	or	or	CCONJ
crl-15219	121	21	print	print	NOUN
crl-15219	121	22	references	reference	NOUN
crl-15219	121	23	,	,	PUNCT
crl-15219	121	24	in	in	ADP
crl-15219	121	25	the	the	DET
crl-15219	121	26	general	general	ADJ
crl-15219	121	27	availability	availability	NOUN
crl-15219	121	28	of	of	ADP
crl-15219	121	29	material	material	NOUN
crl-15219	121	30	at	at	ADP
crl-15219	121	31	the	the	DET
crl-15219	121	32	library	library	NOUN
crl-15219	121	33	,	,	PUNCT
crl-15219	121	34	or	or	CCONJ
crl-15219	121	35	in	in	ADP
crl-15219	121	36	the	the	DET
crl-15219	121	37	expected	expect	VERB
crl-15219	121	38	helpfulness/	helpfulness/	NUM
crl-15219	121	39	competence	competence	NOUN
crl-15219	121	40	of	of	ADP
crl-15219	121	41	the	the	DET
crl-15219	121	42	library	library	NOUN
crl-15219	121	43	staff	staff	NOUN
crl-15219	121	44	.	.	PUNCT
crl-15219	122	1	difference	difference	NOUN
crl-15219	122	2	between	between	ADP
crl-15219	122	3	performance	performance	NOUN
crl-15219	122	4	and	and	CCONJ
crl-15219	122	5	post­	post­	NOUN
crl-15219	122	6	instruction	instruction	NOUN
crl-15219	122	7	expectations	expectation	NOUN
crl-15219	122	8	looking	look	VERB
crl-15219	122	9	at	at	ADP
crl-15219	122	10	column	column	NOUN
crl-15219	122	11	3	3	NUM
crl-15219	122	12	,	,	PUNCT
crl-15219	122	13	assessed	assess	VERB
crl-15219	122	14	perfor­	perfor­	NOUN
crl-15219	122	15	effects	effect	NOUN
crl-15219	122	16	of	of	ADP
crl-15219	122	17	library	library	ADJ
crl-15219	122	18	instruction	instruction	NOUN
crl-15219	122	19	329	329	NUM
crl-15219	122	20	mance	mance	NOUN
crl-15219	122	21	differed	differ	VERB
crl-15219	122	22	from	from	ADP
crl-15219	122	23	patron	patron	ADJ
crl-15219	122	24	expectations	expectation	NOUN
crl-15219	122	25	in	in	ADP
crl-15219	122	26	five	five	NUM
crl-15219	122	27	areas	area	NOUN
crl-15219	122	28	:	:	PUNCT
crl-15219	122	29	1	1	X
crl-15219	122	30	.	.	X
crl-15219	122	31	perceptions	perception	NOUN
crl-15219	122	32	of	of	ADP
crl-15219	122	33	the	the	DET
crl-15219	122	34	difficulty	difficulty	NOUN
crl-15219	122	35	of	of	ADP
crl-15219	122	36	finding	find	VERB
crl-15219	122	37	material	material	NOUN
crl-15219	122	38	in	in	ADP
crl-15219	122	39	the	the	DET
crl-15219	122	40	library	library	NOUN
crl-15219	122	41	:	:	PUNCT
crl-15219	122	42	patrons	patron	NOUN
crl-15219	122	43	experienced	experience	VERB
crl-15219	122	44	less	less	ADJ
crl-15219	122	45	difficulty	difficulty	NOUN
crl-15219	122	46	in	in	ADP
crl-15219	122	47	finding	find	VERB
crl-15219	122	48	material	material	NOUN
crl-15219	122	49	than	than	SCONJ
crl-15219	122	50	ex­	ex­	PROPN
crl-15219	122	51	pected	pecte	VERB
crl-15219	122	52	.	.	PUNCT
crl-15219	123	1	2	2	X
crl-15219	123	2	.	.	X
crl-15219	123	3	wait	wait	VERB
crl-15219	123	4	time	time	NOUN
crl-15219	123	5	for	for	ADP
crl-15219	123	6	articles	article	NOUN
crl-15219	123	7	and	and	CCONJ
crl-15219	123	8	books	book	NOUN
crl-15219	123	9	:	:	PUNCT
crl-15219	123	10	patrons	patron	NOUN
crl-15219	123	11	received	receive	VERB
crl-15219	123	12	materials	material	NOUN
crl-15219	123	13	faster	fast	ADV
crl-15219	123	14	than	than	SCONJ
crl-15219	123	15	expected	expect	VERB
crl-15219	123	16	;	;	PUNCT
crl-15219	123	17	average	average	ADJ
crl-15219	123	18	and	and	CCONJ
crl-15219	123	19	maximum	maximum	ADJ
crl-15219	123	20	wait	wait	NOUN
crl-15219	123	21	times	time	NOUN
crl-15219	123	22	were	be	AUX
crl-15219	123	23	shorter	short	ADJ
crl-15219	123	24	than	than	SCONJ
crl-15219	123	25	expected	expect	VERB
crl-15219	123	26	for	for	ADP
crl-15219	123	27	both	both	DET
crl-15219	123	28	books	book	NOUN
crl-15219	123	29	and	and	CCONJ
crl-15219	123	30	articles	article	NOUN
crl-15219	123	31	.	.	PUNCT
crl-15219	124	1	3	3	X
crl-15219	124	2	.	.	X
crl-15219	124	3	perceptions	perception	NOUN
crl-15219	124	4	of	of	ADP
crl-15219	124	5	staff	staff	NOUN
crl-15219	124	6	helpfulness	helpfulness	ADJ
crl-15219	124	7	:	:	PUNCT
crl-15219	124	8	patrons	patron	NOUN
crl-15219	124	9	perceived	perceive	VERB
crl-15219	124	10	the	the	DET
crl-15219	124	11	library	library	ADJ
crl-15219	124	12	staff	staff	NOUN
crl-15219	124	13	to	to	PART
crl-15219	124	14	be	be	AUX
crl-15219	124	15	signifi­	signifi­	NUM
crl-15219	124	16	cantly	cantly	ADV
crl-15219	124	17	less	less	ADV
crl-15219	124	18	helpful	helpful	ADJ
crl-15219	124	19	than	than	SCONJ
crl-15219	124	20	expected	expect	VERB
crl-15219	124	21	.	.	PUNCT
crl-15219	125	1	4	4	X
crl-15219	125	2	.	.	X
crl-15219	125	3	self	self	NOUN
crl-15219	125	4	-	-	PUNCT
crl-15219	125	5	assessed	assess	VERB
crl-15219	125	6	skill	skill	NOUN
crl-15219	125	7	level	level	NOUN
crl-15219	125	8	:	:	PUNCT
crl-15219	125	9	patrons	patron	NOUN
crl-15219	125	10	as­	as­	NOUN
crl-15219	125	11	sessed	sesse	VERB
crl-15219	125	12	their	their	PRON
crl-15219	125	13	skill	skill	NOUN
crl-15219	125	14	level	level	NOUN
crl-15219	125	15	as	as	ADP
crl-15219	125	16	being	be	AUX
crl-15219	125	17	signifi­	signifi­	NUM
crl-15219	125	18	cantly	cantly	ADV
crl-15219	125	19	higher	high	ADJ
crl-15219	125	20	at	at	ADP
crl-15219	125	21	t3	t3	PROPN
crl-15219	125	22	than	than	SCONJ
crl-15219	125	23	they	they	PRON
crl-15219	125	24	did	do	VERB
crl-15219	125	25	at	at	ADP
crl-15219	125	26	t2	t2	NOUN
crl-15219	125	27	.	.	PUNCT
crl-15219	126	1	5	5	NUM
crl-15219	126	2	.	.	X
crl-15219	126	3	hours	hour	NOUN
crl-15219	126	4	spent	spend	VERB
crl-15219	126	5	conducting	conduct	VERB
crl-15219	126	6	library	library	ADJ
crl-15219	126	7	research	research	NOUN
crl-15219	126	8	:	:	PUNCT
crl-15219	126	9	patrons	patron	NOUN
crl-15219	126	10	spent	spend	VERB
crl-15219	126	11	significantly	significantly	ADV
crl-15219	126	12	less	less	ADJ
crl-15219	126	13	time	time	NOUN
crl-15219	126	14	con­	con­	PROPN
crl-15219	126	15	ducting	ducte	VERB
crl-15219	126	16	library	library	NOUN
crl-15219	126	17	research	research	NOUN
crl-15219	126	18	than	than	SCONJ
crl-15219	126	19	expected	expect	VERB
crl-15219	126	20	.	.	PUNCT
crl-15219	127	1	correlates	correlate	NOUN
crl-15219	127	2	of	of	ADP
crl-15219	127	3	satisfaction	satisfaction	NOUN
crl-15219	127	4	finally	finally	ADV
crl-15219	127	5	,	,	PUNCT
crl-15219	127	6	looking	look	VERB
crl-15219	127	7	at	at	ADP
crl-15219	127	8	column	column	NOUN
crl-15219	127	9	4	4	NUM
crl-15219	127	10	,	,	PUNCT
crl-15219	127	11	performance	performance	NOUN
crl-15219	127	12	in	in	ADP
crl-15219	127	13	four	four	NUM
crl-15219	127	14	general	general	ADJ
crl-15219	127	15	areas	area	NOUN
crl-15219	127	16	appears	appear	VERB
crl-15219	127	17	to	to	PART
crl-15219	127	18	be	be	AUX
crl-15219	127	19	corre­	corre­	PROPN
crl-15219	127	20	lated	late	VERB
crl-15219	127	21	with	with	ADP
crl-15219	127	22	satisfaction	satisfaction	NOUN
crl-15219	127	23	:	:	PUNCT
crl-15219	127	24	1	1	X
crl-15219	127	25	.	.	NOUN
crl-15219	127	26	perceptions	perception	NOUN
crl-15219	127	27	of	of	ADP
crl-15219	127	28	information	information	NOUN
crl-15219	127	29	accessibility	accessibility	NOUN
crl-15219	127	30	:	:	PUNCT
crl-15219	127	31	the	the	DET
crl-15219	127	32	proportion	proportion	NOUN
crl-15219	127	33	of	of	ADP
crl-15219	127	34	needed	need	VERB
crl-15219	127	35	materials	material	NOUN
crl-15219	127	36	avail­	avail­	PROPN
crl-15219	127	37	able	able	ADJ
crl-15219	127	38	at	at	ADP
crl-15219	127	39	the	the	DET
crl-15219	127	40	library	library	NOUN
crl-15219	127	41	,	,	PUNCT
crl-15219	127	42	the	the	DET
crl-15219	127	43	difficulty	difficulty	NOUN
crl-15219	127	44	of	of	ADP
crl-15219	127	45	find­	find­	NUM
crl-15219	127	46	ing	e	VERB
crl-15219	127	47	the	the	DET
crl-15219	127	48	materials	material	NOUN
crl-15219	127	49	,	,	PUNCT
crl-15219	127	50	and	and	CCONJ
crl-15219	127	51	the	the	DET
crl-15219	127	52	maximum	maximum	ADJ
crl-15219	127	53	wait	wait	VERB
crl-15219	127	54	time	time	NOUN
crl-15219	127	55	for	for	ADP
crl-15219	127	56	articles	article	NOUN
crl-15219	127	57	all	all	PRON
crl-15219	127	58	are	be	AUX
crl-15219	127	59	significantly	significantly	ADV
crl-15219	127	60	related	relate	VERB
crl-15219	127	61	to	to	ADP
crl-15219	127	62	overall	overall	ADJ
crl-15219	127	63	satisfaction	satisfaction	NOUN
crl-15219	127	64	with	with	ADP
crl-15219	127	65	the	the	DET
crl-15219	127	66	library	library	NOUN
crl-15219	127	67	.	.	PUNCT
crl-15219	128	1	2	2	X
crl-15219	128	2	.	.	X
crl-15219	128	3	perceptions	perception	NOUN
crl-15219	128	4	of	of	ADP
crl-15219	128	5	staff	staff	NOUN
crl-15219	128	6	competence	competence	NOUN
crl-15219	128	7	and	and	CCONJ
crl-15219	128	8	help­	help­	PROPN
crl-15219	128	9	fulness	fulness	NOUN
crl-15219	128	10	:	:	PUNCT
crl-15219	128	11	perceptions	perception	NOUN
crl-15219	128	12	that	that	SCONJ
crl-15219	128	13	library	library	ADJ
crl-15219	128	14	staff	staff	NOUN
crl-15219	128	15	are	be	AUX
crl-15219	128	16	competent	competent	ADJ
crl-15219	128	17	and	and	CCONJ
crl-15219	128	18	helpful	helpful	ADJ
crl-15219	128	19	are	be	AUX
crl-15219	128	20	highly	highly	ADV
crl-15219	128	21	corre­	corre­	ADV
crl-15219	128	22	lated	late	VERB
crl-15219	128	23	with	with	ADP
crl-15219	128	24	overall	overall	ADJ
crl-15219	128	25	satisfaction	satisfaction	NOUN
crl-15219	128	26	.	.	PUNCT
crl-15219	129	1	3	3	X
crl-15219	129	2	.	.	X
crl-15219	129	3	perceptions	perception	NOUN
crl-15219	129	4	of	of	ADP
crl-15219	129	5	computers	computer	NOUN
crl-15219	129	6	:	:	PUNCT
crl-15219	129	7	there	there	PRON
crl-15219	129	8	is	be	VERB
crl-15219	129	9	a	a	DET
crl-15219	129	10	moderate	moderate	ADJ
crl-15219	129	11	positive	positive	ADJ
crl-15219	129	12	relationship	relationship	NOUN
crl-15219	129	13	between	between	ADP
crl-15219	129	14	the	the	DET
crl-15219	129	15	perceived	perceive	VERB
crl-15219	129	16	usefulness	usefulness	NOUN
crl-15219	129	17	of	of	ADP
crl-15219	129	18	library	library	ADJ
crl-15219	129	19	com­	com­	NOUN
crl-15219	129	20	puters	puter	NOUN
crl-15219	129	21	and	and	CCONJ
crl-15219	129	22	overall	overall	ADJ
crl-15219	129	23	satisfaction	satisfaction	NOUN
crl-15219	129	24	,	,	PUNCT
crl-15219	129	25	and	and	CCONJ
crl-15219	129	26	a	a	DET
crl-15219	129	27	moderate	moderate	ADJ
crl-15219	129	28	negative	negative	ADJ
crl-15219	129	29	relationship	relationship	NOUN
crl-15219	129	30	between	between	ADP
crl-15219	129	31	the	the	DET
crl-15219	129	32	perceived	perceive	VERB
crl-15219	129	33	difficulty	difficulty	NOUN
crl-15219	129	34	of	of	ADP
crl-15219	129	35	using	use	VERB
crl-15219	129	36	comput­	comput­	PROPN
crl-15219	129	37	ers	er	NOUN
crl-15219	129	38	and	and	CCONJ
crl-15219	129	39	overall	overall	ADJ
crl-15219	129	40	satisfaction	satisfaction	NOUN
crl-15219	129	41	.	.	PUNCT
crl-15219	130	1	4	4	X
crl-15219	130	2	.	.	X
crl-15219	130	3	self	self	NOUN
crl-15219	130	4	-	-	PUNCT
crl-15219	130	5	assessment	assessment	NOUN
crl-15219	130	6	of	of	ADP
crl-15219	130	7	skill	skill	NOUN
crl-15219	130	8	for	for	ADP
crl-15219	130	9	using	use	VERB
crl-15219	130	10	the	the	DET
crl-15219	130	11	li­	li­	NOUN
crl-15219	130	12	brary	brary	NOUN
crl-15219	130	13	:	:	PUNCT
crl-15219	130	14	there	there	PRON
crl-15219	130	15	is	be	VERB
crl-15219	130	16	a	a	DET
crl-15219	130	17	moderate	moderate	ADJ
crl-15219	130	18	positive	positive	ADJ
crl-15219	130	19	corre­	corre­	PROPN
crl-15219	130	20	lation	lation	NOUN
crl-15219	130	21	between	between	ADP
crl-15219	130	22	a	a	DET
crl-15219	130	23	person	person	NOUN
crl-15219	130	24	’s	’s	PART
crl-15219	130	25	self	self	NOUN
crl-15219	130	26	-	-	PUNCT
crl-15219	130	27	assessed	assess	VERB
crl-15219	130	28	skill	skill	NOUN
crl-15219	130	29	level	level	NOUN
crl-15219	130	30	for	for	ADP
crl-15219	130	31	using	use	VERB
crl-15219	130	32	libraries	library	NOUN
crl-15219	130	33	and	and	CCONJ
crl-15219	130	34	overall	overall	ADJ
crl-15219	130	35	satisfaction	satisfaction	NOUN
crl-15219	130	36	with	with	ADP
crl-15219	130	37	the	the	DET
crl-15219	130	38	library	library	NOUN
crl-15219	130	39	.	.	PUNCT
crl-15219	131	1	surprisingly	surprisingly	ADV
crl-15219	131	2	,	,	PUNCT
crl-15219	131	3	performance	performance	NOUN
crl-15219	131	4	in	in	ADP
crl-15219	131	5	three	three	NUM
crl-15219	131	6	other	other	ADJ
crl-15219	131	7	areas	area	NOUN
crl-15219	131	8	appears	appear	VERB
crl-15219	131	9	not	not	PART
crl-15219	131	10	to	to	PART
crl-15219	131	11	be	be	AUX
crl-15219	131	12	related	relate	VERB
crl-15219	131	13	to	to	ADP
crl-15219	131	14	satisfaction	satisfaction	NOUN
crl-15219	131	15	:	:	PUNCT
crl-15219	131	16	1	1	X
crl-15219	131	17	.	.	PUNCT
crl-15219	131	18	perceived	perceive	VERB
crl-15219	131	19	wait	wait	VERB
crl-15219	131	20	time	time	NOUN
crl-15219	131	21	for	for	ADP
crl-15219	131	22	books	book	NOUN
crl-15219	131	23	;	;	PUNCT
crl-15219	131	24	2	2	X
crl-15219	131	25	.	.	PUNCT
crl-15219	131	26	perceived	perceive	VERB
crl-15219	131	27	usefulness	usefulness	NOUN
crl-15219	131	28	or	or	CCONJ
crl-15219	131	29	perceived	perceive	VERB
crl-15219	131	30	difficulty	difficulty	NOUN
crl-15219	131	31	of	of	ADP
crl-15219	131	32	using	use	VERB
crl-15219	131	33	print	print	NOUN
crl-15219	131	34	references	reference	NOUN
crl-15219	131	35	;	;	PUNCT
crl-15219	131	36	3	3	X
crl-15219	131	37	.	.	NOUN
crl-15219	131	38	time	time	NOUN
crl-15219	131	39	spent	spend	VERB
crl-15219	131	40	in	in	ADP
crl-15219	131	41	the	the	DET
crl-15219	131	42	library	library	NOUN
crl-15219	131	43	conducting	conduct	VERB
crl-15219	131	44	library	library	ADJ
crl-15219	131	45	research	research	NOUN
crl-15219	131	46	.	.	PUNCT
crl-15219	132	1	discussion	discussion	NOUN
crl-15219	132	2	the	the	DET
crl-15219	132	3	primary	primary	ADJ
crl-15219	132	4	objectives	objective	NOUN
crl-15219	132	5	of	of	ADP
crl-15219	132	6	library	library	NOUN
crl-15219	132	7	instruc­	instruc­	PROPN
crl-15219	132	8	tion	tion	PROPN
crl-15219	132	9	sessions	session	NOUN
crl-15219	132	10	focused	focus	VERB
crl-15219	132	11	on	on	ADP
crl-15219	132	12	students	student	NOUN
crl-15219	133	1	learn­	learn­	ADV
crl-15219	133	2	ing	e	VERB
crl-15219	133	3	basic	basic	ADJ
crl-15219	133	4	skills	skill	NOUN
crl-15219	133	5	needed	need	VERB
crl-15219	133	6	to	to	PART
crl-15219	133	7	complete	complete	VERB
crl-15219	133	8	their	their	PRON
crl-15219	133	9	assignments	assignment	NOUN
crl-15219	133	10	.	.	PUNCT
crl-15219	134	1	closely	closely	ADV
crl-15219	134	2	tied	tie	VERB
crl-15219	134	3	to	to	ADP
crl-15219	134	4	these	these	PRON
crl-15219	134	5	were	be	AUX
crl-15219	134	6	the	the	DET
crl-15219	134	7	objectives	objective	NOUN
crl-15219	134	8	that	that	PRON
crl-15219	134	9	students	student	NOUN
crl-15219	134	10	would	would	AUX
crl-15219	134	11	gain	gain	VERB
crl-15219	134	12	realistic	realistic	ADJ
crl-15219	134	13	expectations	expectation	NOUN
crl-15219	134	14	of	of	ADP
crl-15219	134	15	library	library	ADJ
crl-15219	134	16	resources	resource	NOUN
crl-15219	134	17	and	and	CCONJ
crl-15219	134	18	learn	learn	VERB
crl-15219	134	19	that	that	SCONJ
crl-15219	134	20	library	library	ADJ
crl-15219	134	21	staff	staff	NOUN
crl-15219	134	22	are	be	AUX
crl-15219	134	23	available	available	ADJ
crl-15219	134	24	and	and	CCONJ
crl-15219	134	25	willing	willing	ADJ
crl-15219	134	26	to	to	PART
crl-15219	134	27	help	help	VERB
crl-15219	134	28	.	.	PUNCT
crl-15219	135	1	librarians	librarian	NOUN
crl-15219	135	2	might	might	AUX
crl-15219	135	3	ex­	ex­	NOUN
crl-15219	135	4	pect	pect	VERB
crl-15219	135	5	that	that	SCONJ
crl-15219	135	6	after	after	ADP
crl-15219	135	7	an	an	DET
crl-15219	135	8	introductory	introductory	ADJ
crl-15219	135	9	session	session	NOUN
crl-15219	135	10	covering	cover	VERB
crl-15219	135	11	various	various	ADJ
crl-15219	135	12	sources	source	NOUN
crl-15219	135	13	and	and	CCONJ
crl-15219	135	14	search	search	VERB
crl-15219	135	15	tech­	tech­	NOUN
crl-15219	135	16	niques	nique	NOUN
crl-15219	135	17	,	,	PUNCT
crl-15219	135	18	most	most	ADJ
crl-15219	135	19	students	student	NOUN
crl-15219	135	20	would	would	AUX
crl-15219	135	21	have	have	VERB
crl-15219	135	22	differ­	differ­	PROPN
crl-15219	135	23	ent	ent	NOUN
crl-15219	135	24	expectations	expectation	NOUN
crl-15219	135	25	of	of	ADP
crl-15219	135	26	the	the	DET
crl-15219	135	27	library	library	NOUN
crl-15219	135	28	and	and	CCONJ
crl-15219	135	29	more	more	ADV
crl-15219	135	30	favorable	favorable	ADJ
crl-15219	135	31	perceptions	perception	NOUN
crl-15219	135	32	of	of	ADP
crl-15219	135	33	library	library	ADJ
crl-15219	135	34	staff	staff	NOUN
crl-15219	135	35	.	.	PUNCT
crl-15219	136	1	stu­	stu­	PROPN
crl-15219	136	2	dent	dent	ADJ
crl-15219	136	3	expectations	expectation	NOUN
crl-15219	136	4	about	about	ADP
crl-15219	136	5	the	the	DET
crl-15219	136	6	amount	amount	NOUN
crl-15219	136	7	of	of	ADP
crl-15219	136	8	time	time	NOUN
crl-15219	136	9	it	it	PRON
crl-15219	136	10	takes	take	VERB
crl-15219	136	11	to	to	PART
crl-15219	136	12	obtain	obtain	VERB
crl-15219	136	13	library	library	ADJ
crl-15219	136	14	materials	material	NOUN
crl-15219	136	15	increased	increase	VERB
crl-15219	136	16	following	follow	VERB
crl-15219	136	17	instruction	instruction	NOUN
crl-15219	136	18	and	and	CCONJ
crl-15219	136	19	,	,	PUNCT
crl-15219	136	20	it	it	PRON
crl-15219	136	21	is	be	AUX
crl-15219	136	22	hoped	hope	VERB
crl-15219	136	23	,	,	PUNCT
crl-15219	136	24	moved	move	VERB
crl-15219	136	25	closer	close	ADV
crl-15219	136	26	to	to	ADP
crl-15219	136	27	the	the	DET
crl-15219	136	28	level	level	NOUN
crl-15219	136	29	at	at	ADP
crl-15219	136	30	which	which	PRON
crl-15219	136	31	the	the	DET
crl-15219	136	32	library	library	NOUN
crl-15219	136	33	usually	usually	ADV
crl-15219	136	34	performs	perform	VERB
crl-15219	136	35	.	.	PUNCT
crl-15219	137	1	student	student	NOUN
crl-15219	137	2	per­	per­	NOUN
crl-15219	137	3	ceptions	ception	NOUN
crl-15219	137	4	of	of	ADP
crl-15219	137	5	their	their	PRON
crl-15219	137	6	skill	skill	NOUN
crl-15219	137	7	levels	level	NOUN
crl-15219	137	8	also	also	ADV
crl-15219	137	9	increased	increase	VERB
crl-15219	137	10	,	,	PUNCT
crl-15219	137	11	consistent	consistent	ADJ
crl-15219	137	12	with	with	ADP
crl-15219	137	13	previous	previous	ADJ
crl-15219	137	14	studies	study	NOUN
crl-15219	137	15	that	that	PRON
crl-15219	137	16	sug­	sug­	NOUN
crl-15219	137	17	gested	geste	VERB
crl-15219	137	18	library	library	NOUN
crl-15219	137	19	instruction	instruction	NOUN
crl-15219	137	20	can	can	AUX
crl-15219	137	21	increase	increase	VERB
crl-15219	137	22	stu­	stu­	PROPN
crl-15219	137	23	dent	dent	NOUN
crl-15219	137	24	confidence	confidence	NOUN
crl-15219	137	25	levels	level	NOUN
crl-15219	137	26	.	.	PUNCT
crl-15219	138	1	however	however	ADV
crl-15219	138	2	,	,	PUNCT
crl-15219	138	3	some	some	DET
crl-15219	138	4	results	result	NOUN
crl-15219	138	5	were	be	AUX
crl-15219	138	6	not	not	PART
crl-15219	138	7	so	so	ADV
crl-15219	138	8	straightforward	straightforward	ADJ
crl-15219	138	9	.	.	PUNCT
crl-15219	139	1	instruction	instruction	NOUN
crl-15219	139	2	did	do	AUX
crl-15219	139	3	not	not	PART
crl-15219	139	4	ap­	ap­	AUX
crl-15219	139	5	pear	pear	VERB
crl-15219	139	6	to	to	PART
crl-15219	139	7	affect	affect	VERB
crl-15219	139	8	student	student	NOUN
crl-15219	139	9	expectations	expectation	NOUN
crl-15219	139	10	of	of	ADP
crl-15219	139	11	com­	com­	NOUN
crl-15219	139	12	puters	puter	NOUN
crl-15219	139	13	or	or	CCONJ
crl-15219	139	14	print	print	NOUN
crl-15219	139	15	sources	source	NOUN
crl-15219	139	16	.	.	PUNCT
crl-15219	140	1	students	student	NOUN
crl-15219	140	2	knew	know	VERB
crl-15219	140	3	that	that	SCONJ
crl-15219	140	4	a	a	DET
crl-15219	140	5	main	main	ADJ
crl-15219	140	6	purpose	purpose	NOUN
crl-15219	140	7	of	of	ADP
crl-15219	140	8	the	the	DET
crl-15219	140	9	sessions	session	NOUN
crl-15219	140	10	was	be	AUX
crl-15219	140	11	to	to	PART
crl-15219	140	12	learn	learn	VERB
crl-15219	140	13	practical	practical	ADJ
crl-15219	140	14	computer	computer	NOUN
crl-15219	140	15	-	-	PUNCT
crl-15219	140	16	centered	center	VERB
crl-15219	140	17	li­	li­	PROPN
crl-15219	140	18	brary	brary	PROPN
crl-15219	140	19	skills	skill	NOUN
crl-15219	140	20	,	,	PUNCT
crl-15219	140	21	which	which	PRON
crl-15219	140	22	would	would	AUX
crl-15219	140	23	benefit	benefit	VERB
crl-15219	140	24	them	they	PRON
crl-15219	140	25	in	in	ADP
crl-15219	140	26	the	the	DET
crl-15219	140	27	class	class	NOUN
crl-15219	140	28	.	.	PUNCT
crl-15219	141	1	many	many	ADJ
crl-15219	141	2	of	of	ADP
crl-15219	141	3	the	the	DET
crl-15219	141	4	students	student	NOUN
crl-15219	141	5	had	have	VERB
crl-15219	141	6	pre­	pre­	PROPN
crl-15219	141	7	vious	vious	ADJ
crl-15219	141	8	experience	experience	NOUN
crl-15219	141	9	with	with	ADP
crl-15219	141	10	computers	computer	NOUN
crl-15219	141	11	and	and	CCONJ
crl-15219	141	12	probably	probably	ADV
crl-15219	141	13	were	be	AUX
crl-15219	141	14	predisposed	predispose	VERB
crl-15219	141	15	to	to	ADP
crl-15219	141	16	positive	positive	ADJ
crl-15219	141	17	attitudes	attitude	NOUN
crl-15219	141	18	and	and	CCONJ
crl-15219	141	19	expectations	expectation	NOUN
crl-15219	141	20	about	about	ADP
crl-15219	141	21	them	they	PRON
crl-15219	141	22	.	.	PUNCT
crl-15219	142	1	it	it	PRON
crl-15219	142	2	may	may	AUX
crl-15219	142	3	be	be	AUX
crl-15219	142	4	that	that	SCONJ
crl-15219	142	5	these	these	DET
crl-15219	142	6	students	student	NOUN
crl-15219	142	7	already	already	ADV
crl-15219	142	8	had	have	VERB
crl-15219	142	9	positive	positive	ADJ
crl-15219	142	10	perceptions	perception	NOUN
crl-15219	142	11	of	of	ADP
crl-15219	142	12	computers	computer	NOUN
crl-15219	142	13	in	in	ADP
crl-15219	142	14	gen­	gen­	PROPN
crl-15219	142	15	eral	eral	ADJ
crl-15219	142	16	,	,	PUNCT
crl-15219	142	17	which	which	PRON
crl-15219	142	18	they	they	PRON
crl-15219	142	19	applied	apply	VERB
crl-15219	142	20	to	to	ADP
crl-15219	142	21	library	library	PROPN
crl-15219	142	22	com­	com­	PROPN
crl-15219	142	23	puter	puter	NOUN
crl-15219	142	24	systems	system	NOUN
crl-15219	142	25	as	as	ADV
crl-15219	142	26	well	well	ADV
crl-15219	142	27	.	.	PUNCT
crl-15219	143	1	the	the	DET
crl-15219	143	2	library	library	ADJ
crl-15219	143	3	con­	con­	NOUN
crl-15219	143	4	text	text	NOUN
crl-15219	143	5	of	of	ADP
crl-15219	143	6	the	the	DET
crl-15219	143	7	computers	computer	NOUN
crl-15219	143	8	may	may	AUX
crl-15219	143	9	not	not	PART
crl-15219	143	10	have	have	VERB
crl-15219	143	11	af­	af­	ADJ
crl-15219	143	12	fected	fected	ADJ
crl-15219	143	13	students	student	NOUN
crl-15219	143	14	’	'	PUNCT
crl-15219	143	15	already	already	ADV
crl-15219	143	16	high	high	ADJ
crl-15219	143	17	views	view	NOUN
crl-15219	143	18	of	of	ADP
crl-15219	143	19	computer	computer	NOUN
crl-15219	143	20	usefulness	usefulness	NOUN
crl-15219	143	21	.	.	PUNCT
crl-15219	144	1	it	it	PRON
crl-15219	144	2	also	also	ADV
crl-15219	144	3	is	be	AUX
crl-15219	144	4	surprising	surprising	ADJ
crl-15219	144	5	that	that	SCONJ
crl-15219	144	6	expectations	expectation	NOUN
crl-15219	144	7	about	about	ADP
crl-15219	144	8	difficulty	difficulty	NOUN
crl-15219	144	9	using	use	VERB
crl-15219	144	10	computers	computer	NOUN
crl-15219	144	11	did	do	AUX
crl-15219	144	12	not	not	PART
crl-15219	144	13	change	change	VERB
crl-15219	144	14	significantly	significantly	ADV
crl-15219	144	15	.	.	PUNCT
crl-15219	145	1	it	it	PRON
crl-15219	145	2	seems	seem	VERB
crl-15219	145	3	reasonable	reasonable	ADJ
crl-15219	145	4	that	that	SCONJ
crl-15219	145	5	hands	hand	NOUN
crl-15219	145	6	-	-	PUNCT
crl-15219	145	7	on	on	ADP
crl-15219	145	8	expe­	expe­	NOUN
crl-15219	145	9	330	330	NUM
crl-15219	145	10	college	college	NOUN
crl-15219	145	11	&	&	CCONJ
crl-15219	145	12	research	research	PROPN
crl-15219	145	13	libraries	library	NOUN
crl-15219	145	14	july	july	PROPN
crl-15219	145	15	1998	1998	NUM
crl-15219	145	16	rience	rience	NOUN
crl-15219	145	17	would	would	AUX
crl-15219	145	18	either	either	CCONJ
crl-15219	145	19	raise	raise	VERB
crl-15219	145	20	or	or	CCONJ
crl-15219	145	21	lower	low	ADJ
crl-15219	145	22	expec­	expec­	NOUN
crl-15219	145	23	tations	tation	NOUN
crl-15219	145	24	,	,	PUNCT
crl-15219	145	25	and	and	CCONJ
crl-15219	145	26	librarians	librarian	NOUN
crl-15219	145	27	assume	assume	VERB
crl-15219	145	28	or	or	CCONJ
crl-15219	145	29	hope	hope	VERB
crl-15219	145	30	that	that	SCONJ
crl-15219	145	31	comfort	comfort	NOUN
crl-15219	145	32	and	and	CCONJ
crl-15219	145	33	ease	ease	NOUN
crl-15219	145	34	of	of	ADP
crl-15219	145	35	use	use	NOUN
crl-15219	145	36	come	come	VERB
crl-15219	145	37	with	with	ADP
crl-15219	145	38	practice	practice	NOUN
crl-15219	145	39	.	.	PUNCT
crl-15219	146	1	the	the	DET
crl-15219	146	2	english	english	PROPN
crl-15219	146	3	composition	composition	NOUN
crl-15219	146	4	teach­	teach­	NOUN
crl-15219	146	5	ers	er	NOUN
crl-15219	146	6	focused	focus	VERB
crl-15219	146	7	more	more	ADV
crl-15219	146	8	on	on	ADP
crl-15219	146	9	journal	journal	NOUN
crl-15219	146	10	sources	source	NOUN
crl-15219	146	11	than	than	ADP
crl-15219	146	12	books	book	NOUN
crl-15219	146	13	or	or	CCONJ
crl-15219	146	14	other	other	ADJ
crl-15219	146	15	formats	format	NOUN
crl-15219	146	16	,	,	PUNCT
crl-15219	146	17	and	and	CCONJ
crl-15219	146	18	much	much	ADJ
crl-15219	146	19	of	of	ADP
crl-15219	146	20	the	the	DET
crl-15219	146	21	librarians	librarian	NOUN
crl-15219	146	22	’	’	PART
crl-15219	146	23	instruction	instruction	NOUN
crl-15219	146	24	involved	involve	VERB
crl-15219	146	25	searching	search	VERB
crl-15219	146	26	of	of	ADP
crl-15219	146	27	indexes	index	NOUN
crl-15219	146	28	and	and	CCONJ
crl-15219	146	29	abstracts	abstract	NOUN
crl-15219	146	30	via	via	ADP
crl-15219	146	31	computer	computer	NOUN
crl-15219	146	32	.	.	PUNCT
crl-15219	147	1	it	it	PRON
crl-15219	147	2	is	be	AUX
crl-15219	147	3	possible	possible	ADJ
crl-15219	147	4	that	that	SCONJ
crl-15219	147	5	print	print	NOUN
crl-15219	147	6	sources	source	NOUN
crl-15219	147	7	may	may	AUX
crl-15219	147	8	have	have	AUX
crl-15219	147	9	been	be	AUX
crl-15219	147	10	taken	take	VERB
crl-15219	147	11	for	for	ADP
crl-15219	147	12	granted	grant	VERB
crl-15219	147	13	by	by	ADP
crl-15219	147	14	,	,	PUNCT
crl-15219	147	15	or	or	CCONJ
crl-15219	147	16	considered	consider	VERB
crl-15219	147	17	irrelevant	irrelevant	ADJ
crl-15219	147	18	by	by	ADP
crl-15219	147	19	,	,	PUNCT
crl-15219	147	20	the	the	DET
crl-15219	147	21	students	student	NOUN
crl-15219	147	22	in	in	ADP
crl-15219	147	23	this	this	DET
crl-15219	147	24	sample	sample	NOUN
crl-15219	147	25	.	.	PUNCT
crl-15219	148	1	another	another	DET
crl-15219	148	2	implied	imply	VERB
crl-15219	148	3	objective	objective	NOUN
crl-15219	148	4	of	of	ADP
crl-15219	148	5	library	library	NOUN
crl-15219	148	6	in­	in­	PROPN
crl-15219	148	7	struction	struction	NOUN
crl-15219	148	8	was	be	AUX
crl-15219	148	9	to	to	PART
crl-15219	148	10	increase	increase	VERB
crl-15219	148	11	student	student	NOUN
crl-15219	148	12	expec­	expec­	NOUN
crl-15219	148	13	tations	tation	NOUN
crl-15219	148	14	concerning	concern	VERB
crl-15219	148	15	the	the	DET
crl-15219	148	16	availability	availability	NOUN
crl-15219	148	17	of	of	ADP
crl-15219	148	18	ap­	ap­	NOUN
crl-15219	148	19	propriate	propriate	ADJ
crl-15219	148	20	materials	material	NOUN
crl-15219	148	21	to	to	PART
crl-15219	148	22	meet	meet	VERB
crl-15219	148	23	their	their	PRON
crl-15219	148	24	research	research	NOUN
crl-15219	148	25	needs	need	NOUN
crl-15219	148	26	.	.	PUNCT
crl-15219	149	1	it	it	PRON
crl-15219	149	2	is	be	AUX
crl-15219	149	3	unclear	unclear	ADJ
crl-15219	149	4	whether	whether	SCONJ
crl-15219	149	5	instruction	instruction	NOUN
crl-15219	149	6	was	be	AUX
crl-15219	149	7	unsuccessful	unsuccessful	ADJ
crl-15219	149	8	in	in	ADP
crl-15219	149	9	this	this	PRON
crl-15219	149	10	or	or	CCONJ
crl-15219	149	11	whether	whether	SCONJ
crl-15219	149	12	ex­	ex­	NOUN
crl-15219	149	13	pectations	pectation	NOUN
crl-15219	149	14	were	be	AUX
crl-15219	149	15	already	already	ADV
crl-15219	149	16	high	high	ADJ
crl-15219	149	17	and	and	CCONJ
crl-15219	149	18	difficult	difficult	ADJ
crl-15219	149	19	to	to	PART
crl-15219	149	20	move	move	VERB
crl-15219	149	21	up	up	ADP
crl-15219	149	22	.	.	PUNCT
crl-15219	150	1	it	it	PRON
crl-15219	150	2	also	also	ADV
crl-15219	150	3	might	might	AUX
crl-15219	150	4	be	be	AUX
crl-15219	150	5	expected	expect	VERB
crl-15219	150	6	that	that	SCONJ
crl-15219	150	7	following	follow	VERB
crl-15219	150	8	library	library	ADJ
crl-15219	150	9	instruction	instruction	NOUN
crl-15219	150	10	,	,	PUNCT
crl-15219	150	11	students	student	NOUN
crl-15219	150	12	would	would	AUX
crl-15219	150	13	have	have	VERB
crl-15219	150	14	greater	great	ADJ
crl-15219	150	15	expectations	expectation	NOUN
crl-15219	150	16	of	of	ADP
crl-15219	150	17	help­	help­	PROPN
crl-15219	150	18	fulness	fulness	NOUN
crl-15219	150	19	and	and	CCONJ
crl-15219	150	20	competence	competence	NOUN
crl-15219	150	21	of	of	ADP
crl-15219	150	22	library	library	ADJ
crl-15219	150	23	staff	staff	NOUN
crl-15219	150	24	.	.	PUNCT
crl-15219	151	1	however	however	ADV
crl-15219	151	2	,	,	PUNCT
crl-15219	151	3	this	this	PRON
crl-15219	151	4	was	be	AUX
crl-15219	151	5	not	not	PART
crl-15219	151	6	the	the	DET
crl-15219	151	7	case	case	NOUN
crl-15219	151	8	,	,	PUNCT
crl-15219	151	9	and	and	CCONJ
crl-15219	151	10	it	it	PRON
crl-15219	151	11	is	be	AUX
crl-15219	151	12	unclear	unclear	ADJ
crl-15219	151	13	why	why	SCONJ
crl-15219	151	14	students	student	NOUN
crl-15219	151	15	’	'	PUNCT
crl-15219	151	16	experience	experience	NOUN
crl-15219	151	17	with	with	ADP
crl-15219	151	18	librarian	librarian	ADJ
crl-15219	151	19	instructors	instructor	NOUN
crl-15219	151	20	did	do	AUX
crl-15219	151	21	not	not	PART
crl-15219	151	22	inspire	inspire	VERB
crl-15219	151	23	more	more	ADJ
crl-15219	151	24	confidence	confidence	NOUN
crl-15219	151	25	in	in	ADP
crl-15219	151	26	library	library	ADJ
crl-15219	151	27	staff	staff	NOUN
crl-15219	151	28	.	.	PUNCT
crl-15219	152	1	does	do	AUX
crl-15219	152	2	this	this	DET
crl-15219	152	3	re­	re­	PROPN
crl-15219	152	4	flect	flect	VERB
crl-15219	152	5	a	a	DET
crl-15219	152	6	student	student	NOUN
crl-15219	152	7	perception	perception	NOUN
crl-15219	152	8	of	of	ADP
crl-15219	152	9	less	less	ADJ
crl-15219	152	10	-	-	PUNCT
crl-15219	152	11	than­	than­	NOUN
crl-15219	152	12	adequate	adequate	ADJ
crl-15219	152	13	performances	performance	NOUN
crl-15219	152	14	on	on	ADP
crl-15219	152	15	the	the	DET
crl-15219	152	16	part	part	NOUN
crl-15219	152	17	of	of	ADP
crl-15219	152	18	li­	li­	PROPN
crl-15219	152	19	brarian	brarian	PROPN
crl-15219	152	20	instructors	instructor	NOUN
crl-15219	152	21	?	?	PUNCT
crl-15219	153	1	does	do	AUX
crl-15219	153	2	student	student	VERB
crl-15219	153	3	assess­	assess­	NOUN
crl-15219	153	4	ment	ment	NOUN
crl-15219	153	5	of	of	ADP
crl-15219	153	6	library	library	ADJ
crl-15219	153	7	staff	staff	NOUN
crl-15219	153	8	decrease	decrease	NOUN
crl-15219	153	9	as	as	ADP
crl-15219	153	10	self	self	NOUN
crl-15219	153	11	-	-	PUNCT
crl-15219	153	12	as­	as­	NOUN
crl-15219	153	13	sessment	sessment	NOUN
crl-15219	153	14	of	of	ADP
crl-15219	153	15	skills	skill	NOUN
crl-15219	153	16	increases	increase	NOUN
crl-15219	153	17	?	?	PUNCT
crl-15219	154	1	are	be	AUX
crl-15219	154	2	students	student	NOUN
crl-15219	154	3	,	,	PUNCT
crl-15219	154	4	in	in	ADP
crl-15219	154	5	effect	effect	NOUN
crl-15219	154	6	,	,	PUNCT
crl-15219	154	7	comparing	compare	VERB
crl-15219	154	8	library	library	ADJ
crl-15219	154	9	staff	staff	NOUN
crl-15219	154	10	compe­	compe­	NOUN
crl-15219	154	11	tence	tence	NOUN
crl-15219	154	12	and	and	CCONJ
crl-15219	154	13	helpfulness	helpfulness	ADJ
crl-15219	154	14	to	to	ADP
crl-15219	154	15	their	their	PRON
crl-15219	154	16	own	own	ADJ
crl-15219	154	17	per­	per­	NOUN
crl-15219	154	18	ceived	ceive	VERB
crl-15219	154	19	abilities	ability	NOUN
crl-15219	154	20	and	and	CCONJ
crl-15219	154	21	seeing	see	VERB
crl-15219	154	22	themselves	themselves	PRON
crl-15219	154	23	as	as	ADV
crl-15219	154	24	closer	close	ADJ
crl-15219	154	25	in	in	ADP
crl-15219	154	26	knowledge	knowledge	NOUN
crl-15219	154	27	and	and	CCONJ
crl-15219	154	28	skills	skill	NOUN
crl-15219	154	29	to	to	ADP
crl-15219	154	30	library	library	ADJ
crl-15219	154	31	staff	staff	NOUN
crl-15219	154	32	?	?	PUNCT
crl-15219	155	1	these	these	PRON
crl-15219	155	2	are	be	AUX
crl-15219	155	3	questions	question	NOUN
crl-15219	155	4	that	that	PRON
crl-15219	155	5	might	might	AUX
crl-15219	155	6	be	be	AUX
crl-15219	155	7	addressed	address	VERB
crl-15219	155	8	in	in	ADP
crl-15219	155	9	further	further	ADJ
crl-15219	155	10	research	research	NOUN
crl-15219	155	11	.	.	PUNCT
crl-15219	156	1	in	in	ADP
crl-15219	156	2	the	the	DET
crl-15219	156	3	third	third	ADJ
crl-15219	156	4	wave	wave	NOUN
crl-15219	156	5	of	of	ADP
crl-15219	156	6	the	the	DET
crl-15219	156	7	survey	survey	NOUN
crl-15219	156	8	,	,	PUNCT
crl-15219	156	9	stu­	stu­	PROPN
crl-15219	156	10	dents	dent	NOUN
crl-15219	156	11	assessed	assess	VERB
crl-15219	156	12	their	their	PRON
crl-15219	156	13	own	own	ADJ
crl-15219	156	14	performance	performance	NOUN
crl-15219	156	15	,	,	PUNCT
crl-15219	156	16	as	as	ADV
crl-15219	156	17	well	well	ADV
crl-15219	156	18	as	as	ADP
crl-15219	156	19	that	that	PRON
crl-15219	156	20	of	of	ADP
crl-15219	156	21	the	the	DET
crl-15219	156	22	library	library	NOUN
crl-15219	156	23	and	and	CCONJ
crl-15219	156	24	its	its	PRON
crl-15219	156	25	staff	staff	NOUN
crl-15219	156	26	.	.	PUNCT
crl-15219	157	1	not	not	PART
crl-15219	157	2	only	only	ADV
crl-15219	157	3	did	do	AUX
crl-15219	157	4	students	student	NOUN
crl-15219	157	5	find	find	VERB
crl-15219	157	6	it	it	PRON
crl-15219	157	7	easier	easy	ADJ
crl-15219	157	8	to	to	PART
crl-15219	157	9	use	use	VERB
crl-15219	157	10	the	the	DET
crl-15219	157	11	library	library	NOUN
crl-15219	157	12	than	than	SCONJ
crl-15219	157	13	they	they	PRON
crl-15219	157	14	had	have	AUX
crl-15219	157	15	expected	expect	VERB
crl-15219	157	16	,	,	PUNCT
crl-15219	157	17	but	but	CCONJ
crl-15219	157	18	it	it	PRON
crl-15219	157	19	did	do	AUX
crl-15219	157	20	not	not	PART
crl-15219	157	21	take	take	VERB
crl-15219	157	22	as	as	ADV
crl-15219	157	23	long	long	ADV
crl-15219	157	24	to	to	PART
crl-15219	157	25	receive	receive	VERB
crl-15219	157	26	needed	need	VERB
crl-15219	157	27	mate­	mate­	NOUN
crl-15219	157	28	rials	rial	NOUN
crl-15219	157	29	as	as	SCONJ
crl-15219	157	30	they	they	PRON
crl-15219	157	31	had	have	AUX
crl-15219	157	32	believed	believe	VERB
crl-15219	157	33	it	it	PRON
crl-15219	157	34	would	would	AUX
crl-15219	157	35	.	.	PUNCT
crl-15219	158	1	in	in	ADP
crl-15219	158	2	the	the	DET
crl-15219	158	3	students	student	NOUN
crl-15219	158	4	’	'	PUNCT
crl-15219	158	5	experience	experience	NOUN
crl-15219	158	6	,	,	PUNCT
crl-15219	158	7	the	the	DET
crl-15219	158	8	library	library	NOUN
crl-15219	158	9	per­	per­	NOUN
crl-15219	158	10	formed	form	VERB
crl-15219	158	11	better	well	ADV
crl-15219	158	12	in	in	ADP
crl-15219	158	13	these	these	DET
crl-15219	158	14	areas	area	NOUN
crl-15219	158	15	.	.	PUNCT
crl-15219	159	1	students	student	NOUN
crl-15219	159	2	found	find	VERB
crl-15219	159	3	the	the	DET
crl-15219	159	4	library	library	ADJ
crl-15219	159	5	staff	staff	NOUN
crl-15219	159	6	to	to	PART
crl-15219	159	7	be	be	AUX
crl-15219	159	8	less	less	ADV
crl-15219	159	9	helpful	helpful	ADJ
crl-15219	159	10	than	than	SCONJ
crl-15219	159	11	expected	expect	VERB
crl-15219	159	12	.	.	PUNCT
crl-15219	160	1	it	it	PRON
crl-15219	160	2	is	be	AUX
crl-15219	160	3	difficult	difficult	ADJ
crl-15219	160	4	to	to	PART
crl-15219	160	5	know	know	VERB
crl-15219	160	6	what	what	PRON
crl-15219	160	7	this	this	PRON
crl-15219	160	8	means	mean	VERB
crl-15219	160	9	,	,	PUNCT
crl-15219	160	10	particularly	particularly	ADV
crl-15219	160	11	because	because	SCONJ
crl-15219	160	12	the	the	DET
crl-15219	160	13	li­	li­	PROPN
crl-15219	160	14	brary	brary	PROPN
crl-15219	160	15	experiences	experience	NOUN
crl-15219	160	16	of	of	ADP
crl-15219	160	17	students	student	NOUN
crl-15219	160	18	exposed	expose	VERB
crl-15219	160	19	them	they	PRON
crl-15219	160	20	to	to	ADP
crl-15219	160	21	a	a	DET
crl-15219	160	22	much	much	ADV
crl-15219	160	23	wider	wide	ADJ
crl-15219	160	24	range	range	NOUN
crl-15219	160	25	of	of	ADP
crl-15219	160	26	person­	person­	PROPN
crl-15219	160	27	nel	nel	PROPN
crl-15219	160	28	than	than	ADP
crl-15219	160	29	the	the	DET
crl-15219	160	30	librarian	librarian	ADJ
crl-15219	160	31	instructor	instructor	NOUN
crl-15219	160	32	in	in	ADP
crl-15219	160	33	the	the	DET
crl-15219	160	34	in­	in­	NOUN
crl-15219	160	35	struction	struction	NOUN
crl-15219	160	36	session	session	NOUN
crl-15219	160	37	.	.	PUNCT
crl-15219	161	1	moreover	moreover	ADV
crl-15219	161	2	,	,	PUNCT
crl-15219	161	3	it	it	PRON
crl-15219	161	4	is	be	AUX
crl-15219	161	5	unclear	unclear	ADJ
crl-15219	161	6	what	what	PRON
crl-15219	161	7	students	student	NOUN
crl-15219	161	8	judged	judge	VERB
crl-15219	161	9	to	to	PART
crl-15219	161	10	be	be	AUX
crl-15219	161	11	helpful	helpful	ADJ
crl-15219	161	12	or	or	CCONJ
crl-15219	161	13	not	not	PART
crl-15219	161	14	helpful	helpful	ADJ
crl-15219	161	15	behaviors	behavior	NOUN
crl-15219	161	16	or	or	CCONJ
crl-15219	161	17	perceived	perceive	VERB
crl-15219	161	18	attitudes	attitude	NOUN
crl-15219	161	19	of	of	ADP
crl-15219	161	20	staff	staff	NOUN
crl-15219	161	21	.	.	PUNCT
crl-15219	162	1	if	if	SCONJ
crl-15219	162	2	students	student	NOUN
crl-15219	162	3	really	really	ADV
crl-15219	162	4	found	find	VERB
crl-15219	162	5	themselves	themselves	PRON
crl-15219	162	6	using	use	VERB
crl-15219	162	7	the	the	DET
crl-15219	162	8	library	library	NOUN
crl-15219	162	9	faster	fast	ADV
crl-15219	162	10	and	and	CCONJ
crl-15219	162	11	more	more	ADV
crl-15219	162	12	easily	easily	ADV
crl-15219	162	13	than	than	SCONJ
crl-15219	162	14	they	they	PRON
crl-15219	162	15	expected	expect	VERB
crl-15219	162	16	,	,	PUNCT
crl-15219	162	17	perhaps	perhaps	ADV
crl-15219	162	18	they	they	PRON
crl-15219	162	19	per­	per­	AUX
crl-15219	162	20	ceived	ceive	VERB
crl-15219	162	21	less	less	ADJ
crl-15219	162	22	need	need	NOUN
crl-15219	162	23	for	for	ADP
crl-15219	162	24	help	help	NOUN
crl-15219	162	25	from	from	ADP
crl-15219	162	26	staff	staff	NOUN
crl-15219	162	27	.	.	PUNCT
crl-15219	163	1	given	give	VERB
crl-15219	163	2	student	student	NOUN
crl-15219	163	3	assumptions	assumption	NOUN
crl-15219	163	4	,	,	PUNCT
crl-15219	163	5	library	library	NOUN
crl-15219	163	6	instruction	instruction	NOUN
crl-15219	163	7	librarians	librarian	NOUN
crl-15219	163	8	should	should	AUX
crl-15219	163	9	not	not	PART
crl-15219	163	10	find	find	VERB
crl-15219	163	11	it	it	PRON
crl-15219	163	12	surprising	surprising	ADJ
crl-15219	163	13	that	that	SCONJ
crl-15219	163	14	successful	successful	ADJ
crl-15219	163	15	performance	performance	NOUN
crl-15219	163	16	,	,	PUNCT
crl-15219	163	17	along	along	ADP
crl-15219	163	18	with	with	ADP
crl-15219	163	19	increased	increase	VERB
crl-15219	163	20	exposure	exposure	NOUN
crl-15219	163	21	or	or	CCONJ
crl-15219	163	22	experience	experience	NOUN
crl-15219	163	23	,	,	PUNCT
crl-15219	163	24	might	might	AUX
crl-15219	163	25	student	student	VERB
crl-15219	163	26	expectations	expectation	NOUN
crl-15219	163	27	about	about	ADP
crl-15219	163	28	the	the	DET
crl-15219	163	29	amount	amount	NOUN
crl-15219	163	30	of	of	ADP
crl-15219	163	31	time	time	NOUN
crl-15219	163	32	it	it	PRON
crl-15219	163	33	takes	take	VERB
crl-15219	163	34	to	to	PART
crl-15219	163	35	obtain	obtain	VERB
crl-15219	163	36	library	library	ADJ
crl-15219	163	37	materials	material	NOUN
crl-15219	163	38	increased	increase	VERB
crl-15219	163	39	following	follow	VERB
crl-15219	163	40	instruction	instruction	NOUN
crl-15219	163	41	and	and	CCONJ
crl-15219	163	42	,	,	PUNCT
crl-15219	163	43	it	it	PRON
crl-15219	163	44	is	be	AUX
crl-15219	163	45	hoped	hope	VERB
crl-15219	163	46	,	,	PUNCT
crl-15219	163	47	moved	move	VERB
crl-15219	163	48	closer	close	ADV
crl-15219	163	49	to	to	ADP
crl-15219	163	50	the	the	DET
crl-15219	163	51	level	level	NOUN
crl-15219	163	52	at	at	ADP
crl-15219	163	53	which	which	PRON
crl-15219	163	54	the	the	DET
crl-15219	163	55	library	library	NOUN
crl-15219	163	56	usually	usually	ADV
crl-15219	163	57	performs	perform	VERB
crl-15219	163	58	.	.	PUNCT
crl-15219	164	1	result	result	VERB
crl-15219	164	2	in	in	ADP
crl-15219	164	3	students	student	NOUN
crl-15219	164	4	’	'	PUNCT
crl-15219	164	5	higher	high	ADJ
crl-15219	164	6	self	self	NOUN
crl-15219	164	7	-	-	PUNCT
crl-15219	164	8	assessment	assessment	NOUN
crl-15219	164	9	of	of	ADP
crl-15219	164	10	library	library	NOUN
crl-15219	164	11	skills	skill	NOUN
crl-15219	164	12	.	.	PUNCT
crl-15219	165	1	one	one	PRON
crl-15219	165	2	might	might	AUX
crl-15219	165	3	ask	ask	VERB
crl-15219	165	4	whether	whether	SCONJ
crl-15219	165	5	this	this	PRON
crl-15219	165	6	is	be	AUX
crl-15219	165	7	more	more	ADJ
crl-15219	165	8	a	a	DET
crl-15219	165	9	function	function	NOUN
crl-15219	165	10	of	of	ADP
crl-15219	165	11	increased	increase	VERB
crl-15219	165	12	skills	skill	NOUN
crl-15219	165	13	and	and	CCONJ
crl-15219	165	14	knowledge	knowledge	NOUN
crl-15219	165	15	or	or	CCONJ
crl-15219	165	16	one	one	NUM
crl-15219	165	17	of	of	ADP
crl-15219	165	18	building	building	NOUN
crl-15219	165	19	selfconfidence	selfconfidence	NOUN
crl-15219	165	20	.	.	PUNCT
crl-15219	166	1	it	it	PRON
crl-15219	166	2	would	would	AUX
crl-15219	166	3	seem	seem	VERB
crl-15219	166	4	difficult	difficult	ADJ
crl-15219	166	5	to	to	PART
crl-15219	166	6	separate	separate	VERB
crl-15219	166	7	the	the	DET
crl-15219	166	8	two	two	NUM
crl-15219	166	9	,	,	PUNCT
crl-15219	166	10	especially	especially	ADV
crl-15219	166	11	because	because	SCONJ
crl-15219	166	12	other	other	ADJ
crl-15219	166	13	studies	study	NOUN
crl-15219	166	14	have	have	AUX
crl-15219	166	15	shown	show	VERB
crl-15219	166	16	students	student	NOUN
crl-15219	166	17	to	to	PART
crl-15219	166	18	be	be	AUX
crl-15219	166	19	rela­	rela­	PRON
crl-15219	166	20	tively	tively	ADV
crl-15219	166	21	good	good	ADJ
crl-15219	166	22	judges	judge	NOUN
crl-15219	166	23	of	of	ADP
crl-15219	166	24	their	their	PRON
crl-15219	166	25	library	library	NOUN
crl-15219	166	26	skills	skill	NOUN
crl-15219	166	27	.	.	PUNCT
crl-15219	167	1	most	most	ADV
crl-15219	167	2	likely	likely	ADV
crl-15219	167	3	,	,	PUNCT
crl-15219	167	4	the	the	DET
crl-15219	167	5	finding	finding	NOUN
crl-15219	167	6	that	that	SCONJ
crl-15219	167	7	students	student	NOUN
crl-15219	167	8	spent	spend	VERB
crl-15219	167	9	less	less	ADJ
crl-15219	167	10	time	time	NOUN
crl-15219	167	11	doing	do	VERB
crl-15219	167	12	their	their	PRON
crl-15219	167	13	research	research	NOUN
crl-15219	167	14	than	than	SCONJ
crl-15219	167	15	they	they	PRON
crl-15219	167	16	expected	expect	VERB
crl-15219	167	17	is	be	AUX
crl-15219	167	18	an	an	DET
crl-15219	167	19	extension	extension	NOUN
crl-15219	167	20	of	of	ADP
crl-15219	167	21	the	the	DET
crl-15219	167	22	per­	per­	NOUN
crl-15219	167	23	formance	formance	NOUN
crl-15219	167	24	-	-	PUNCT
crl-15219	167	25	related	relate	VERB
crl-15219	167	26	findings	finding	NOUN
crl-15219	167	27	stated	state	VERB
crl-15219	167	28	above	above	ADV
crl-15219	167	29	.	.	PUNCT
crl-15219	168	1	these	these	DET
crl-15219	168	2	findings	finding	NOUN
crl-15219	168	3	suggest	suggest	VERB
crl-15219	168	4	that	that	SCONJ
crl-15219	168	5	certain	certain	ADJ
crl-15219	168	6	fac­	fac­	PROPN
crl-15219	168	7	tors	tor	NOUN
crl-15219	168	8	in	in	ADP
crl-15219	168	9	students	student	NOUN
crl-15219	168	10	’	'	PUNCT
crl-15219	168	11	library	library	NOUN
crl-15219	168	12	experience	experience	NOUN
crl-15219	168	13	,	,	PUNCT
crl-15219	168	14	such	such	ADJ
crl-15219	168	15	as	as	ADP
crl-15219	168	16	access	access	NOUN
crl-15219	168	17	to	to	ADP
crl-15219	168	18	information	information	NOUN
crl-15219	168	19	and	and	CCONJ
crl-15219	168	20	perceptions	perception	NOUN
crl-15219	168	21	of	of	ADP
crl-15219	168	22	library	library	ADJ
crl-15219	168	23	staff	staff	NOUN
crl-15219	168	24	,	,	PUNCT
crl-15219	168	25	are	be	AUX
crl-15219	168	26	considerably	considerably	ADV
crl-15219	168	27	more	more	ADJ
crl-15219	168	28	im­	im­	ADJ
crl-15219	168	29	portant	portant	NOUN
crl-15219	168	30	to	to	ADP
crl-15219	168	31	their	their	PRON
crl-15219	168	32	overall	overall	ADJ
crl-15219	168	33	satisfaction	satisfaction	NOUN
crl-15219	168	34	than	than	SCONJ
crl-15219	168	35	are	be	AUX
crl-15219	168	36	other	other	ADJ
crl-15219	168	37	factors	factor	NOUN
crl-15219	168	38	.	.	PUNCT
crl-15219	169	1	accessibility	accessibility	NOUN
crl-15219	169	2	is	be	AUX
crl-15219	169	3	valued	value	VERB
crl-15219	169	4	by	by	ADP
crl-15219	169	5	stu­	stu­	PROPN
crl-15219	169	6	dents	dent	NOUN
crl-15219	169	7	,	,	PUNCT
crl-15219	169	8	and	and	CCONJ
crl-15219	169	9	the	the	DET
crl-15219	169	10	more	more	ADV
crl-15219	169	11	accessible	accessible	ADJ
crl-15219	169	12	materials	material	NOUN
crl-15219	169	13	were	be	AUX
crl-15219	169	14	,	,	PUNCT
crl-15219	169	15	the	the	PRON
crl-15219	169	16	more	more	ADV
crl-15219	169	17	satisfied	satisfied	ADJ
crl-15219	169	18	the	the	DET
crl-15219	169	19	users	user	NOUN
crl-15219	169	20	were	be	AUX
crl-15219	169	21	.	.	PUNCT
crl-15219	170	1	similarly	similarly	ADV
crl-15219	170	2	,	,	PUNCT
crl-15219	170	3	students	student	NOUN
crl-15219	170	4	valued	value	VERB
crl-15219	170	5	library	library	NOUN
crl-15219	170	6	staff	staff	NOUN
crl-15219	170	7	,	,	PUNCT
crl-15219	170	8	and	and	CCONJ
crl-15219	170	9	when	when	SCONJ
crl-15219	170	10	they	they	PRON
crl-15219	170	11	perceived	perceive	VERB
crl-15219	170	12	staff	staff	NOUN
crl-15219	170	13	to	to	PART
crl-15219	170	14	be	be	AUX
crl-15219	170	15	com­	com­	NOUN
crl-15219	170	16	petent	petent	NOUN
crl-15219	170	17	and	and	CCONJ
crl-15219	170	18	helpful	helpful	ADJ
crl-15219	170	19	,	,	PUNCT
crl-15219	170	20	they	they	PRON
crl-15219	170	21	were	be	AUX
crl-15219	170	22	more	more	ADV
crl-15219	170	23	satis­	satis­	NOUN
crl-15219	170	24	fied	fie	VERB
crl-15219	170	25	with	with	ADP
crl-15219	170	26	the	the	DET
crl-15219	170	27	library	library	NOUN
crl-15219	170	28	as	as	ADP
crl-15219	170	29	a	a	DET
crl-15219	170	30	whole	whole	NOUN
crl-15219	170	31	.	.	PUNCT
crl-15219	171	1	it	it	PRON
crl-15219	171	2	is	be	AUX
crl-15219	171	3	interesting	interesting	ADJ
crl-15219	171	4	that	that	SCONJ
crl-15219	171	5	the	the	DET
crl-15219	171	6	perceived	perceive	VERB
crl-15219	171	7	use­	use­	NOUN
crl-15219	171	8	fulness	fulness	NOUN
crl-15219	171	9	and	and	CCONJ
crl-15219	171	10	ease	ease	NOUN
crl-15219	171	11	of	of	ADP
crl-15219	171	12	use	use	NOUN
crl-15219	171	13	of	of	ADP
crl-15219	171	14	computers	computer	NOUN
crl-15219	171	15	as	as	ADP
crl-15219	171	16	a	a	DET
crl-15219	171	17	reference	reference	NOUN
crl-15219	171	18	source	source	NOUN
crl-15219	171	19	are	be	AUX
crl-15219	171	20	associated	associate	VERB
crl-15219	171	21	with	with	ADP
crl-15219	171	22	pa­	pa­	ADJ
crl-15219	171	23	tron	tron	PROPN
crl-15219	171	24	satisfaction	satisfaction	NOUN
crl-15219	171	25	,	,	PUNCT
crl-15219	171	26	but	but	CCONJ
crl-15219	171	27	perceived	perceive	VERB
crl-15219	171	28	usefulness	usefulness	NOUN
crl-15219	171	29	effects	effect	NOUN
crl-15219	171	30	of	of	ADP
crl-15219	171	31	library	library	ADJ
crl-15219	171	32	instruction	instruction	NOUN
crl-15219	171	33	331	331	NUM
crl-15219	171	34	and	and	CCONJ
crl-15219	171	35	ease	ease	NOUN
crl-15219	171	36	of	of	ADP
crl-15219	171	37	using	use	VERB
crl-15219	171	38	print	print	NOUN
crl-15219	171	39	reference	reference	NOUN
crl-15219	171	40	sources	source	NOUN
crl-15219	171	41	are	be	AUX
crl-15219	171	42	not	not	PART
crl-15219	171	43	.	.	PUNCT
crl-15219	172	1	the	the	DET
crl-15219	172	2	university	university	NOUN
crl-15219	172	3	library	library	NOUN
crl-15219	172	4	at	at	ADP
crl-15219	172	5	which	which	PRON
crl-15219	172	6	this	this	DET
crl-15219	172	7	research	research	NOUN
crl-15219	172	8	was	be	AUX
crl-15219	172	9	conducted	conduct	VERB
crl-15219	172	10	is	be	AUX
crl-15219	172	11	a	a	DET
crl-15219	172	12	leader	leader	NOUN
crl-15219	172	13	in	in	ADP
crl-15219	172	14	the	the	DET
crl-15219	172	15	use	use	NOUN
crl-15219	172	16	of	of	ADP
crl-15219	172	17	computers	computer	NOUN
crl-15219	172	18	in	in	ADP
crl-15219	172	19	a	a	DET
crl-15219	172	20	university	university	NOUN
crl-15219	172	21	library	library	NOUN
crl-15219	172	22	setting	set	VERB
crl-15219	172	23	.	.	PUNCT
crl-15219	173	1	pc	pc	NOUN
crl-15219	173	2	and	and	CCONJ
crl-15219	173	3	macintosh	macintosh	PROPN
crl-15219	173	4	work­	work­	PROPN
crl-15219	173	5	stations	station	NOUN
crl-15219	173	6	with	with	ADP
crl-15219	173	7	full	full	ADJ
crl-15219	173	8	internet	internet	NOUN
crl-15219	173	9	and	and	CCONJ
crl-15219	173	10	multiple	multiple	ADJ
crl-15219	173	11	database	database	NOUN
crl-15219	173	12	access	access	NOUN
crl-15219	173	13	are	be	AUX
crl-15219	173	14	widely	widely	ADV
crl-15219	173	15	available	available	ADJ
crl-15219	173	16	throughout	throughout	ADP
crl-15219	173	17	the	the	DET
crl-15219	173	18	library	library	NOUN
crl-15219	173	19	.	.	PUNCT
crl-15219	174	1	it	it	PRON
crl-15219	174	2	is	be	AUX
crl-15219	174	3	unclear	unclear	ADJ
crl-15219	174	4	from	from	ADP
crl-15219	174	5	this	this	DET
crl-15219	174	6	research	research	NOUN
crl-15219	174	7	whether	whether	SCONJ
crl-15219	174	8	the	the	DET
crl-15219	174	9	importance	importance	NOUN
crl-15219	174	10	of	of	ADP
crl-15219	174	11	computer	computer	NOUN
crl-15219	174	12	-	-	PUNCT
crl-15219	174	13	based	base	VERB
crl-15219	174	14	reference	reference	NOUN
crl-15219	174	15	material	material	NOUN
crl-15219	174	16	was	be	AUX
crl-15219	174	17	correlated	correlate	VERB
crl-15219	174	18	with	with	ADP
crl-15219	174	19	patron	patron	NOUN
crl-15219	174	20	satisfaction	satisfaction	NOUN
crl-15219	174	21	be­	be­	VERB
crl-15219	174	22	cause	cause	SCONJ
crl-15219	174	23	computers	computer	NOUN
crl-15219	174	24	were	be	AUX
crl-15219	174	25	the	the	DET
crl-15219	174	26	only	only	ADJ
crl-15219	174	27	reference	reference	NOUN
crl-15219	174	28	source	source	NOUN
crl-15219	174	29	used	use	VERB
crl-15219	174	30	or	or	CCONJ
crl-15219	174	31	because	because	SCONJ
crl-15219	174	32	a	a	DET
crl-15219	174	33	different	different	ADJ
crl-15219	174	34	struc­	struc­	DET
crl-15219	174	35	tural	tural	ADJ
crl-15219	174	36	relationship	relationship	NOUN
crl-15219	174	37	exists	exist	VERB
crl-15219	174	38	between	between	ADP
crl-15219	174	39	com­	com­	PROPN
crl-15219	174	40	puter	puter	NOUN
crl-15219	174	41	use	use	NOUN
crl-15219	174	42	and	and	CCONJ
crl-15219	174	43	patron	patron	NOUN
crl-15219	174	44	satisfaction	satisfaction	NOUN
crl-15219	174	45	versus	versus	ADP
crl-15219	174	46	print	print	NOUN
crl-15219	174	47	reference	reference	NOUN
crl-15219	174	48	use	use	NOUN
crl-15219	174	49	and	and	CCONJ
crl-15219	174	50	patron	patron	NOUN
crl-15219	174	51	satisfacfor	satisfacfor	ADP
crl-15219	174	52	library	library	NOUN
crl-15219	174	53	skills	skill	NOUN
crl-15219	174	54	in	in	ADP
crl-15219	174	55	general	general	ADJ
crl-15219	174	56	,	,	PUNCT
crl-15219	174	57	the	the	DET
crl-15219	174	58	better	well	ADJ
crl-15219	174	59	students	student	NOUN
crl-15219	174	60	feel	feel	VERB
crl-15219	174	61	their	their	PRON
crl-15219	174	62	skills	skill	NOUN
crl-15219	174	63	are	be	AUX
crl-15219	174	64	,	,	PUNCT
crl-15219	174	65	the	the	PRON
crl-15219	174	66	more	more	ADV
crl-15219	174	67	satisfied	satisfied	ADJ
crl-15219	174	68	they	they	PRON
crl-15219	174	69	will	will	AUX
crl-15219	174	70	be	be	AUX
crl-15219	174	71	with	with	ADP
crl-15219	174	72	the	the	DET
crl-15219	174	73	library	library	NOUN
crl-15219	174	74	.	.	PUNCT
crl-15219	175	1	tion	tion	NOUN
crl-15219	175	2	.	.	PUNCT
crl-15219	176	1	the	the	DET
crl-15219	176	2	library	library	NOUN
crl-15219	176	3	instruction	instruction	NOUN
crl-15219	176	4	sessions	session	NOUN
crl-15219	176	5	were	be	AUX
crl-15219	176	6	all	all	PRON
crl-15219	176	7	conducted	conduct	VERB
crl-15219	176	8	in	in	ADP
crl-15219	176	9	an	an	DET
crl-15219	176	10	electronic	electronic	ADJ
crl-15219	176	11	classroom	classroom	NOUN
crl-15219	176	12	,	,	PUNCT
crl-15219	176	13	and	and	CCONJ
crl-15219	176	14	english	english	ADJ
crl-15219	176	15	composition	composition	NOUN
crl-15219	176	16	faculty	faculty	NOUN
crl-15219	176	17	pro­	pro­	NOUN
crl-15219	176	18	moted	mote	VERB
crl-15219	176	19	the	the	DET
crl-15219	176	20	importance	importance	NOUN
crl-15219	176	21	of	of	ADP
crl-15219	176	22	electronic	electronic	ADJ
crl-15219	176	23	data­	data­	NOUN
crl-15219	176	24	bases	basis	NOUN
crl-15219	176	25	,	,	PUNCT
crl-15219	176	26	while	while	SCONJ
crl-15219	176	27	in	in	ADP
crl-15219	176	28	effect	effect	NOUN
crl-15219	176	29	disregarding	disregard	VERB
crl-15219	176	30	print	print	NOUN
crl-15219	176	31	sources	source	NOUN
crl-15219	176	32	.	.	PUNCT
crl-15219	177	1	for	for	ADP
crl-15219	177	2	a	a	DET
crl-15219	177	3	variety	variety	NOUN
crl-15219	177	4	of	of	ADP
crl-15219	177	5	reasons	reason	NOUN
crl-15219	177	6	,	,	PUNCT
crl-15219	177	7	students	student	NOUN
crl-15219	177	8	may	may	AUX
crl-15219	177	9	have	have	AUX
crl-15219	177	10	been	be	AUX
crl-15219	177	11	predisposed	predispose	VERB
crl-15219	177	12	to	to	PART
crl-15219	177	13	favor	favor	VERB
crl-15219	177	14	or	or	CCONJ
crl-15219	177	15	place	place	VERB
crl-15219	177	16	higher	high	ADJ
crl-15219	177	17	value	value	NOUN
crl-15219	177	18	on	on	ADP
crl-15219	177	19	electronic	electronic	ADJ
crl-15219	177	20	informa­	informa­	PROPN
crl-15219	177	21	tion	tion	NOUN
crl-15219	177	22	sources	source	NOUN
crl-15219	177	23	.	.	PUNCT
crl-15219	178	1	their	their	PRON
crl-15219	178	2	hands	hand	NOUN
crl-15219	178	3	-	-	PUNCT
crl-15219	178	4	on	on	ADP
crl-15219	178	5	experience	experience	NOUN
crl-15219	178	6	in	in	ADP
crl-15219	178	7	the	the	DET
crl-15219	178	8	instruction	instruction	NOUN
crl-15219	178	9	sessions	session	NOUN
crl-15219	178	10	was	be	AUX
crl-15219	178	11	almost	almost	ADV
crl-15219	178	12	exclusively	exclusively	ADV
crl-15219	178	13	centered	center	VERB
crl-15219	178	14	on	on	ADP
crl-15219	178	15	electronic	electronic	ADJ
crl-15219	178	16	sources	source	NOUN
crl-15219	178	17	and	and	CCONJ
crl-15219	178	18	searching	search	VERB
crl-15219	178	19	for	for	ADP
crl-15219	178	20	periodical	periodical	ADJ
crl-15219	178	21	citations	citation	NOUN
crl-15219	178	22	.	.	PUNCT
crl-15219	179	1	even	even	ADV
crl-15219	179	2	when	when	SCONJ
crl-15219	179	3	they	they	PRON
crl-15219	179	4	used	use	VERB
crl-15219	179	5	the	the	DET
crl-15219	179	6	catalog	catalog	NOUN
crl-15219	179	7	,	,	PUNCT
crl-15219	179	8	it	it	PRON
crl-15219	179	9	was	be	AUX
crl-15219	179	10	mostly	mostly	ADV
crl-15219	179	11	to	to	PART
crl-15219	179	12	see	see	VERB
crl-15219	179	13	if	if	SCONJ
crl-15219	179	14	the	the	DET
crl-15219	179	15	library	library	NOUN
crl-15219	179	16	subscribed	subscribe	VERB
crl-15219	179	17	to	to	ADP
crl-15219	179	18	particular	particular	ADJ
crl-15219	179	19	journals	journal	NOUN
crl-15219	179	20	.	.	PUNCT
crl-15219	180	1	handouts	handout	NOUN
crl-15219	180	2	,	,	PUNCT
crl-15219	180	3	with	with	ADP
crl-15219	180	4	the	the	DET
crl-15219	180	5	exception	exception	NOUN
crl-15219	180	6	of	of	ADP
crl-15219	180	7	the	the	DET
crl-15219	180	8	catalog	catalog	NOUN
crl-15219	180	9	handout	handout	NOUN
crl-15219	180	10	,	,	PUNCT
crl-15219	180	11	also	also	ADV
crl-15219	180	12	focused	focus	VERB
crl-15219	180	13	on	on	ADP
crl-15219	180	14	journals	journal	NOUN
crl-15219	180	15	.	.	PUNCT
crl-15219	181	1	for	for	ADP
crl-15219	181	2	library	library	NOUN
crl-15219	181	3	skills	skill	NOUN
crl-15219	181	4	in	in	ADP
crl-15219	181	5	general	general	ADJ
crl-15219	181	6	,	,	PUNCT
crl-15219	181	7	the	the	DET
crl-15219	181	8	better	well	ADJ
crl-15219	181	9	students	student	NOUN
crl-15219	181	10	feel	feel	VERB
crl-15219	181	11	their	their	PRON
crl-15219	181	12	skills	skill	NOUN
crl-15219	181	13	are	be	AUX
crl-15219	181	14	,	,	PUNCT
crl-15219	181	15	the	the	DET
crl-15219	181	16	more	more	ADV
crl-15219	181	17	sat­	sat­	NOUN
crl-15219	181	18	isfied	isfie	VERB
crl-15219	181	19	they	they	PRON
crl-15219	181	20	will	will	AUX
crl-15219	181	21	be	be	AUX
crl-15219	181	22	with	with	ADP
crl-15219	181	23	the	the	DET
crl-15219	181	24	library	library	NOUN
crl-15219	181	25	.	.	PUNCT
crl-15219	182	1	the	the	DET
crl-15219	182	2	university	university	NOUN
crl-15219	182	3	is	be	AUX
crl-15219	182	4	located	locate	VERB
crl-15219	182	5	on	on	ADP
crl-15219	182	6	a	a	DET
crl-15219	182	7	busy	busy	ADJ
crl-15219	182	8	,	,	PUNCT
crl-15219	182	9	nontradi­	nontradi­	ADJ
crl-15219	182	10	tional	tional	ADJ
crl-15219	182	11	,	,	PUNCT
crl-15219	182	12	urban	urban	ADJ
crl-15219	182	13	campus	campus	NOUN
crl-15219	182	14	,	,	PUNCT
crl-15219	182	15	where	where	SCONJ
crl-15219	182	16	students	student	NOUN
crl-15219	182	17	place	place	VERB
crl-15219	182	18	a	a	DET
crl-15219	182	19	high	high	ADJ
crl-15219	182	20	value	value	NOUN
crl-15219	182	21	on	on	ADP
crl-15219	182	22	time	time	NOUN
crl-15219	182	23	and	and	CCONJ
crl-15219	182	24	efficiency	efficiency	NOUN
crl-15219	182	25	.	.	PUNCT
crl-15219	183	1	it	it	PRON
crl-15219	183	2	was	be	AUX
crl-15219	183	3	surprising	surprising	ADJ
crl-15219	183	4	,	,	PUNCT
crl-15219	183	5	therefore	therefore	ADV
crl-15219	183	6	,	,	PUNCT
crl-15219	183	7	to	to	PART
crl-15219	183	8	find	find	VERB
crl-15219	183	9	that	that	SCONJ
crl-15219	183	10	the	the	DET
crl-15219	183	11	time	time	NOUN
crl-15219	183	12	necessary	necessary	ADJ
crl-15219	183	13	to	to	PART
crl-15219	183	14	obtain	obtain	VERB
crl-15219	183	15	books	book	NOUN
crl-15219	183	16	and	and	CCONJ
crl-15219	183	17	conduct	conduct	VERB
crl-15219	183	18	library	library	ADJ
crl-15219	183	19	research	research	NOUN
crl-15219	183	20	was	be	AUX
crl-15219	183	21	not	not	PART
crl-15219	183	22	a	a	DET
crl-15219	183	23	factor	factor	NOUN
crl-15219	183	24	in	in	ADP
crl-15219	183	25	student	student	NOUN
crl-15219	183	26	satisfaction	satisfaction	NOUN
crl-15219	183	27	with	with	ADP
crl-15219	183	28	the	the	DET
crl-15219	183	29	library	library	NOUN
crl-15219	183	30	.	.	PUNCT
crl-15219	184	1	it	it	PRON
crl-15219	184	2	also	also	ADV
crl-15219	184	3	is	be	AUX
crl-15219	184	4	interesting	interesting	ADJ
crl-15219	184	5	to	to	PART
crl-15219	184	6	note	note	VERB
crl-15219	184	7	that	that	PRON
crl-15219	184	8	wait	wait	VERB
crl-15219	184	9	time	time	NOUN
crl-15219	184	10	for	for	ADP
crl-15219	184	11	articles	article	NOUN
crl-15219	184	12	is	be	AUX
crl-15219	184	13	only	only	ADV
crl-15219	184	14	slightly	slightly	ADV
crl-15219	184	15	correlated	correlate	VERB
crl-15219	184	16	with	with	ADP
crl-15219	184	17	satisfaction	satisfaction	NOUN
crl-15219	184	18	and	and	CCONJ
crl-15219	184	19	that	that	PRON
crl-15219	184	20	wait	wait	VERB
crl-15219	184	21	time	time	NOUN
crl-15219	184	22	for	for	ADP
crl-15219	184	23	books	book	NOUN
crl-15219	184	24	is	be	AUX
crl-15219	184	25	not	not	PART
crl-15219	184	26	correlated	correlate	VERB
crl-15219	184	27	with	with	ADP
crl-15219	184	28	patron	patron	NOUN
crl-15219	184	29	satis­	satis­	PROPN
crl-15219	184	30	faction	faction	NOUN
crl-15219	184	31	at	at	ADV
crl-15219	184	32	all	all	ADV
crl-15219	184	33	.	.	PUNCT
crl-15219	185	1	this	this	DET
crl-15219	185	2	result	result	NOUN
crl-15219	185	3	is	be	AUX
crl-15219	185	4	somewhat	somewhat	ADV
crl-15219	185	5	sur­	sur­	ADJ
crl-15219	185	6	prising	prising	NOUN
crl-15219	185	7	because	because	SCONJ
crl-15219	185	8	the	the	DET
crl-15219	185	9	literature	literature	NOUN
crl-15219	185	10	has	have	AUX
crl-15219	185	11	indi­	indi­	VERB
crl-15219	185	12	cated	cat	VERB
crl-15219	185	13	that	that	SCONJ
crl-15219	185	14	long	long	ADJ
crl-15219	185	15	waits	wait	NOUN
crl-15219	185	16	are	be	AUX
crl-15219	185	17	associated	associate	VERB
crl-15219	185	18	with	with	ADP
crl-15219	185	19	dissatisfaction	dissatisfaction	NOUN
crl-15219	185	20	.	.	PUNCT
crl-15219	186	1	however	however	ADV
crl-15219	186	2	,	,	PUNCT
crl-15219	186	3	the	the	DET
crl-15219	186	4	results	result	NOUN
crl-15219	186	5	of	of	ADP
crl-15219	186	6	pre­	pre­	PROPN
crl-15219	186	7	vious	vious	ADJ
crl-15219	186	8	research	research	NOUN
crl-15219	186	9	and	and	CCONJ
crl-15219	186	10	the	the	DET
crl-15219	186	11	results	result	NOUN
crl-15219	186	12	obtained	obtain	VERB
crl-15219	186	13	in	in	ADP
crl-15219	186	14	this	this	DET
crl-15219	186	15	study	study	NOUN
crl-15219	186	16	are	be	AUX
crl-15219	186	17	not	not	PART
crl-15219	186	18	necessarily	necessarily	ADV
crl-15219	186	19	incongruous	incongruous	ADJ
crl-15219	186	20	.	.	PUNCT
crl-15219	187	1	it	it	PRON
crl-15219	187	2	is	be	AUX
crl-15219	187	3	possible	possible	ADJ
crl-15219	187	4	that	that	SCONJ
crl-15219	187	5	for	for	ADP
crl-15219	187	6	some	some	DET
crl-15219	187	7	service	service	NOUN
crl-15219	187	8	aspects	aspect	NOUN
crl-15219	187	9	,	,	PUNCT
crl-15219	187	10	a	a	DET
crl-15219	187	11	two	two	NUM
crl-15219	187	12	-	-	PUNCT
crl-15219	187	13	factor	factor	NOUN
crl-15219	187	14	conceptualization	conceptualization	NOUN
crl-15219	187	15	is	be	AUX
crl-15219	187	16	appropri­	appropri­	ADP
crl-15219	187	17	ate	ate	NOUN
crl-15219	187	18	.	.	PUNCT
crl-15219	188	1	two	two	NUM
crl-15219	188	2	-	-	PUNCT
crl-15219	188	3	factor	factor	NOUN
crl-15219	188	4	theory	theory	NOUN
crl-15219	188	5	states	state	VERB
crl-15219	188	6	that	that	SCONJ
crl-15219	188	7	certain	certain	ADJ
crl-15219	188	8	variables	variable	NOUN
crl-15219	188	9	have	have	VERB
crl-15219	188	10	the	the	DET
crl-15219	188	11	power	power	NOUN
crl-15219	188	12	only	only	ADV
crl-15219	188	13	to	to	PART
crl-15219	188	14	dissat­	dissat­	VERB
crl-15219	188	15	isfy	isfy	ADJ
crl-15219	188	16	people	people	NOUN
crl-15219	188	17	whereas	whereas	SCONJ
crl-15219	188	18	others	other	NOUN
crl-15219	188	19	have	have	VERB
crl-15219	188	20	the	the	DET
crl-15219	188	21	power	power	NOUN
crl-15219	188	22	only	only	ADV
crl-15219	188	23	to	to	PART
crl-15219	188	24	satisfy	satisfy	VERB
crl-15219	188	25	.	.	PUNCT
crl-15219	189	1	a	a	DET
crl-15219	189	2	dissatisfying	dissatisfying	ADJ
crl-15219	189	3	factor	factor	NOUN
crl-15219	189	4	has	have	VERB
crl-15219	189	5	the	the	DET
crl-15219	189	6	power	power	NOUN
crl-15219	189	7	to	to	PART
crl-15219	189	8	dissatisfy	dissatisfy	VERB
crl-15219	189	9	patrons	patron	NOUN
crl-15219	189	10	if	if	SCONJ
crl-15219	189	11	perfor­	perfor­	NOUN
crl-15219	189	12	mance	mance	NOUN
crl-15219	189	13	is	be	AUX
crl-15219	189	14	below	below	ADP
crl-15219	189	15	some	some	DET
crl-15219	189	16	threshold	threshold	NOUN
crl-15219	189	17	level	level	NOUN
crl-15219	189	18	.	.	PUNCT
crl-15219	190	1	however	however	ADV
crl-15219	190	2	,	,	PUNCT
crl-15219	190	3	after	after	SCONJ
crl-15219	190	4	performance	performance	NOUN
crl-15219	190	5	reaches	reach	VERB
crl-15219	190	6	the	the	DET
crl-15219	190	7	threshold	threshold	NOUN
crl-15219	190	8	,	,	PUNCT
crl-15219	190	9	dissatisfaction	dissatisfaction	NOUN
crl-15219	190	10	disappears	disappear	VERB
crl-15219	190	11	,	,	PUNCT
crl-15219	190	12	but	but	CCONJ
crl-15219	190	13	further	further	ADJ
crl-15219	190	14	improvements	improvement	NOUN
crl-15219	190	15	in	in	ADP
crl-15219	190	16	the	the	DET
crl-15219	190	17	factor	factor	NOUN
crl-15219	190	18	do	do	AUX
crl-15219	190	19	not	not	PART
crl-15219	190	20	increase	increase	VERB
crl-15219	190	21	satisfaction	satisfaction	NOUN
crl-15219	190	22	.	.	PUNCT
crl-15219	191	1	after	after	SCONJ
crl-15219	191	2	the	the	DET
crl-15219	191	3	threshold	threshold	NOUN
crl-15219	191	4	levels	level	NOUN
crl-15219	191	5	of	of	ADP
crl-15219	191	6	performance	performance	NOUN
crl-15219	191	7	have	have	AUX
crl-15219	191	8	been	be	AUX
crl-15219	191	9	reached	reach	VERB
crl-15219	191	10	for	for	ADP
crl-15219	191	11	all	all	DET
crl-15219	191	12	dissatisfying	dissatisfying	ADJ
crl-15219	191	13	factors	factor	NOUN
crl-15219	191	14	,	,	PUNCT
crl-15219	191	15	satisfaction	satisfaction	NOUN
crl-15219	191	16	increases	increase	NOUN
crl-15219	191	17	as	as	ADP
crl-15219	191	18	performance	performance	NOUN
crl-15219	191	19	on	on	ADP
crl-15219	191	20	satisfying	satisfy	VERB
crl-15219	191	21	factors	factor	NOUN
crl-15219	191	22	increases.27	increases.27	PROPN
crl-15219	191	23	two	two	NUM
crl-15219	191	24	-	-	PUNCT
crl-15219	191	25	factor	factor	NOUN
crl-15219	191	26	theory	theory	NOUN
crl-15219	191	27	was	be	AUX
crl-15219	191	28	originally	originally	ADV
crl-15219	191	29	de­	de­	VERB
crl-15219	191	30	veloped	velope	VERB
crl-15219	191	31	to	to	PART
crl-15219	191	32	explain	explain	VERB
crl-15219	191	33	job	job	NOUN
crl-15219	191	34	satisfaction	satisfaction	NOUN
crl-15219	191	35	;	;	PUNCT
crl-15219	191	36	there	there	PRON
crl-15219	191	37	is	be	VERB
crl-15219	191	38	some	some	DET
crl-15219	191	39	evidence	evidence	NOUN
crl-15219	191	40	that	that	SCONJ
crl-15219	191	41	a	a	DET
crl-15219	191	42	two	two	NUM
crl-15219	191	43	-	-	PUNCT
crl-15219	191	44	factor	factor	NOUN
crl-15219	191	45	conceptualization	conceptualization	NOUN
crl-15219	191	46	is	be	AUX
crl-15219	191	47	relevant	relevant	ADJ
crl-15219	191	48	to	to	ADP
crl-15219	191	49	consumer	consumer	NOUN
crl-15219	191	50	satisfaction	satisfaction	NOUN
crl-15219	191	51	situations	situation	NOUN
crl-15219	191	52	as	as	ADV
crl-15219	191	53	well	well	ADV
crl-15219	191	54	.	.	PUNCT
crl-15219	192	1	if	if	SCONJ
crl-15219	192	2	two	two	NUM
crl-15219	192	3	-	-	PUNCT
crl-15219	192	4	fac­	fac­	NOUN
crl-15219	192	5	tor	tor	NOUN
crl-15219	192	6	theory	theory	NOUN
crl-15219	192	7	is	be	AUX
crl-15219	192	8	relevant	relevant	ADJ
crl-15219	192	9	in	in	ADP
crl-15219	192	10	library	library	NOUN
crl-15219	192	11	services	service	NOUN
crl-15219	192	12	,	,	PUNCT
crl-15219	192	13	it	it	PRON
crl-15219	192	14	is	be	AUX
crl-15219	192	15	possible	possible	ADJ
crl-15219	192	16	that	that	SCONJ
crl-15219	192	17	wait	wait	VERB
crl-15219	192	18	time	time	NOUN
crl-15219	192	19	perceived	perceive	VERB
crl-15219	192	20	to	to	PART
crl-15219	192	21	be	be	AUX
crl-15219	192	22	excessive	excessive	ADJ
crl-15219	192	23	may	may	AUX
crl-15219	192	24	dissatisfy	dissatisfy	VERB
crl-15219	192	25	patrons	patron	NOUN
crl-15219	192	26	,	,	PUNCT
crl-15219	192	27	but	but	CCONJ
crl-15219	192	28	wait	wait	VERB
crl-15219	192	29	times	time	NOUN
crl-15219	192	30	perceived	perceive	VERB
crl-15219	192	31	as	as	ADP
crl-15219	192	32	reasonable	reasonable	ADJ
crl-15219	192	33	do	do	AUX
crl-15219	192	34	not	not	PART
crl-15219	192	35	have	have	VERB
crl-15219	192	36	the	the	DET
crl-15219	192	37	power	power	NOUN
crl-15219	192	38	to	to	PART
crl-15219	192	39	raise	raise	VERB
crl-15219	192	40	satisfaction	satisfaction	NOUN
crl-15219	192	41	rat­	rat­	NOUN
crl-15219	192	42	ings	ing	NOUN
crl-15219	192	43	.	.	PUNCT
crl-15219	193	1	if	if	SCONJ
crl-15219	193	2	this	this	PRON
crl-15219	193	3	is	be	AUX
crl-15219	193	4	true	true	ADJ
crl-15219	193	5	,	,	PUNCT
crl-15219	193	6	the	the	DET
crl-15219	193	7	measured	measured	ADJ
crl-15219	193	8	effect	effect	NOUN
crl-15219	193	9	of	of	ADP
crl-15219	193	10	library	library	ADJ
crl-15219	193	11	instruction	instruction	NOUN
crl-15219	193	12	regarding	regard	VERB
crl-15219	193	13	wait	wait	NOUN
crl-15219	193	14	time	time	NOUN
crl-15219	193	15	—	—	PUNCT
crl-15219	193	16	that	that	ADV
crl-15219	193	17	is	is	ADV
crl-15219	193	18	,	,	PUNCT
crl-15219	193	19	the	the	DET
crl-15219	193	20	observed	observed	ADJ
crl-15219	193	21	effect	effect	NOUN
crl-15219	193	22	of	of	ADP
crl-15219	193	23	increasing	increase	VERB
crl-15219	193	24	expected	expect	VERB
crl-15219	193	25	wait	wait	NOUN
crl-15219	193	26	time	time	NOUN
crl-15219	193	27	—	—	PUNCT
crl-15219	193	28	may	may	AUX
crl-15219	193	29	be	be	AUX
crl-15219	193	30	seen	see	VERB
crl-15219	193	31	as	as	ADP
crl-15219	193	32	hav­	hav­	ADJ
crl-15219	193	33	ing	e	VERB
crl-15219	193	34	a	a	DET
crl-15219	193	35	positive	positive	ADJ
crl-15219	193	36	effect	effect	NOUN
crl-15219	193	37	on	on	ADP
crl-15219	193	38	satisfaction	satisfaction	NOUN
crl-15219	193	39	,	,	PUNCT
crl-15219	193	40	not	not	PART
crl-15219	193	41	because	because	SCONJ
crl-15219	193	42	satisfaction	satisfaction	NOUN
crl-15219	193	43	increases	increase	NOUN
crl-15219	193	44	but	but	CCONJ
crl-15219	193	45	,	,	PUNCT
crl-15219	193	46	rather	rather	ADV
crl-15219	193	47	,	,	PUNCT
crl-15219	193	48	because	because	SCONJ
crl-15219	193	49	the	the	DET
crl-15219	193	50	library	library	NOUN
crl-15219	193	51	instruction	instruction	NOUN
crl-15219	193	52	may	may	AUX
crl-15219	193	53	have	have	AUX
crl-15219	193	54	prevented	prevent	VERB
crl-15219	193	55	patrons	patron	NOUN
crl-15219	193	56	from	from	ADP
crl-15219	193	57	becoming	becoming	AUX
crl-15219	193	58	dissat­	dissat­	ADV
crl-15219	193	59	isfied	isfie	VERB
crl-15219	193	60	.	.	PUNCT
crl-15219	194	1	the	the	DET
crl-15219	194	2	relevance	relevance	NOUN
crl-15219	194	3	of	of	ADP
crl-15219	194	4	two	two	NUM
crl-15219	194	5	-	-	PUNCT
crl-15219	194	6	factor	factor	NOUN
crl-15219	194	7	theory	theory	NOUN
crl-15219	194	8	to	to	ADP
crl-15219	194	9	library	library	NOUN
crl-15219	194	10	services	service	NOUN
crl-15219	194	11	in	in	ADP
crl-15219	194	12	general	general	ADJ
crl-15219	194	13	,	,	PUNCT
crl-15219	194	14	and	and	CCONJ
crl-15219	194	15	with	with	ADP
crl-15219	194	16	regard	regard	NOUN
crl-15219	194	17	to	to	PART
crl-15219	194	18	wait	wait	VERB
crl-15219	194	19	time	time	NOUN
crl-15219	194	20	in	in	ADP
crl-15219	194	21	particular	particular	ADJ
crl-15219	194	22	,	,	PUNCT
crl-15219	194	23	is	be	AUX
crl-15219	194	24	an	an	DET
crl-15219	194	25	area	area	NOUN
crl-15219	194	26	requiring	require	VERB
crl-15219	194	27	additional	additional	ADJ
crl-15219	194	28	research	research	NOUN
crl-15219	194	29	effort	effort	NOUN
crl-15219	194	30	.	.	PUNCT
crl-15219	195	1	in	in	ADP
crl-15219	195	2	summary	summary	NOUN
crl-15219	195	3	,	,	PUNCT
crl-15219	195	4	of	of	ADP
crl-15219	195	5	the	the	DET
crl-15219	195	6	variables	variable	NOUN
crl-15219	195	7	measured	measure	VERB
crl-15219	195	8	in	in	ADP
crl-15219	195	9	this	this	DET
crl-15219	195	10	study	study	NOUN
crl-15219	195	11	,	,	PUNCT
crl-15219	195	12	the	the	DET
crl-15219	195	13	only	only	ADJ
crl-15219	195	14	effects	effect	NOUN
crl-15219	195	15	of	of	ADP
crl-15219	195	16	instruc­	instruc­	PROPN
crl-15219	195	17	tion	tion	NOUN
crl-15219	195	18	that	that	PRON
crl-15219	195	19	are	be	AUX
crl-15219	195	20	directly	directly	ADV
crl-15219	195	21	associated	associate	VERB
crl-15219	195	22	with	with	ADP
crl-15219	195	23	http	http	ADJ
crl-15219	195	24	:	:	PUNCT
crl-15219	195	25	increases.27	increases.27	PROPN
crl-15219	195	26	332	332	NUM
crl-15219	195	27	college	college	PROPN
crl-15219	195	28	&	&	CCONJ
crl-15219	195	29	research	research	PROPN
crl-15219	195	30	libraries	library	NOUN
crl-15219	195	31	july	july	PROPN
crl-15219	195	32	1998	1998	NUM
crl-15219	195	33	longer	long	ADJ
crl-15219	195	34	-	-	PUNCT
crl-15219	195	35	term	term	NOUN
crl-15219	195	36	patron	patron	NOUN
crl-15219	195	37	satisfaction	satisfaction	NOUN
crl-15219	195	38	appear	appear	VERB
crl-15219	195	39	to	to	PART
crl-15219	195	40	be	be	AUX
crl-15219	195	41	related	relate	VERB
crl-15219	195	42	to	to	ADP
crl-15219	195	43	patron	patron	NOUN
crl-15219	195	44	self	self	NOUN
crl-15219	195	45	-	-	PUNCT
crl-15219	195	46	assessed	assess	VERB
crl-15219	195	47	skill	skill	NOUN
crl-15219	195	48	lev­	lev­	NOUN
crl-15219	195	49	els	el	NOUN
crl-15219	195	50	.	.	PUNCT
crl-15219	196	1	in	in	ADP
crl-15219	196	2	this	this	DET
crl-15219	196	3	regard	regard	NOUN
crl-15219	196	4	,	,	PUNCT
crl-15219	196	5	the	the	DET
crl-15219	196	6	study	study	NOUN
crl-15219	196	7	findings	finding	NOUN
crl-15219	196	8	are	be	AUX
crl-15219	196	9	consistent	consistent	ADJ
crl-15219	196	10	with	with	ADP
crl-15219	196	11	those	those	PRON
crl-15219	196	12	of	of	ADP
crl-15219	196	13	pearson	pearson	NOUN
crl-15219	196	14	and	and	CCONJ
crl-15219	196	15	tiefel	tiefel	NOUN
crl-15219	196	16	—	—	PUNCT
crl-15219	196	17	increasing	increase	VERB
crl-15219	196	18	patrons	patron	NOUN
crl-15219	196	19	’	'	PUNCT
crl-15219	196	20	confidence	confidence	NOUN
crl-15219	196	21	in	in	ADP
crl-15219	196	22	their	their	PRON
crl-15219	196	23	skill	skill	NOUN
crl-15219	196	24	at	at	ADP
crl-15219	196	25	using	use	VERB
crl-15219	196	26	libraries	library	NOUN
crl-15219	196	27	in	in	ADP
crl-15219	196	28	itself	itself	PRON
crl-15219	196	29	has	have	VERB
crl-15219	196	30	a	a	DET
crl-15219	196	31	positive	positive	ADJ
crl-15219	196	32	impact	impact	NOUN
crl-15219	196	33	on	on	ADP
crl-15219	196	34	their	their	PRON
crl-15219	196	35	perception	perception	NOUN
crl-15219	196	36	of	of	ADP
crl-15219	196	37	the	the	DET
crl-15219	196	38	library	library	NOUN
crl-15219	196	39	.	.	PUNCT
crl-15219	197	1	one	one	NUM
crl-15219	197	2	major	major	ADJ
crl-15219	197	3	opportunity	opportunity	NOUN
crl-15219	197	4	uncovered	uncover	VERB
crl-15219	197	5	during	during	ADP
crl-15219	197	6	this	this	DET
crl-15219	197	7	project	project	NOUN
crl-15219	197	8	is	be	AUX
crl-15219	197	9	that	that	PRON
crl-15219	197	10	of	of	ADP
crl-15219	197	11	improving	improve	VERB
crl-15219	197	12	pa­	pa­	ADJ
crl-15219	197	13	tron	tron	NOUN
crl-15219	197	14	perception	perception	NOUN
crl-15219	197	15	about	about	ADP
crl-15219	197	16	the	the	DET
crl-15219	197	17	library	library	NOUN
crl-15219	197	18	staff	staff	NOUN
crl-15219	197	19	,	,	PUNCT
crl-15219	197	20	es­	es­	PROPN
crl-15219	197	21	pecially	pecially	ADV
crl-15219	197	22	with	with	ADP
crl-15219	197	23	regard	regard	NOUN
crl-15219	197	24	to	to	ADP
crl-15219	197	25	helpfulness	helpfulness	NOUN
crl-15219	197	26	.	.	PUNCT
crl-15219	198	1	actual	actual	ADJ
crl-15219	198	2	perceived	perceive	VERB
crl-15219	198	3	helpfulness	helpfulness	NOUN
crl-15219	198	4	was	be	AUX
crl-15219	198	5	significantly	significantly	ADV
crl-15219	198	6	lower	low	ADJ
crl-15219	198	7	than	than	SCONJ
crl-15219	198	8	expected	expect	VERB
crl-15219	198	9	,	,	PUNCT
crl-15219	198	10	yet	yet	CCONJ
crl-15219	198	11	staff	staff	NOUN
crl-15219	198	12	helpfulness	helpfulness	NOUN
crl-15219	198	13	is	be	AUX
crl-15219	198	14	more	more	ADV
crl-15219	198	15	strongly	strongly	ADV
crl-15219	198	16	correlated	correlate	VERB
crl-15219	198	17	with	with	ADP
crl-15219	198	18	patron	patron	NOUN
crl-15219	198	19	sat­	sat­	NOUN
crl-15219	198	20	isfaction	isfaction	NOUN
crl-15219	198	21	than	than	SCONJ
crl-15219	198	22	is	be	AUX
crl-15219	198	23	any	any	DET
crl-15219	198	24	other	other	ADJ
crl-15219	198	25	single	single	ADJ
crl-15219	198	26	variable	variable	NOUN
crl-15219	198	27	.	.	PUNCT
crl-15219	199	1	expectations	expectation	NOUN
crl-15219	199	2	of	of	ADP
crl-15219	199	3	helpfulness	helpfulness	NOUN
crl-15219	199	4	did	do	AUX
crl-15219	199	5	not	not	PART
crl-15219	199	6	change	change	VERB
crl-15219	199	7	as	as	ADP
crl-15219	199	8	a	a	DET
crl-15219	199	9	result	result	NOUN
crl-15219	199	10	of	of	ADP
crl-15219	199	11	the	the	DET
crl-15219	199	12	instruction	instruction	NOUN
crl-15219	199	13	,	,	PUNCT
crl-15219	199	14	which	which	PRON
crl-15219	199	15	in	in	ADP
crl-15219	199	16	ret­	ret­	ADJ
crl-15219	199	17	rospect	rospect	NOUN
crl-15219	199	18	probably	probably	ADV
crl-15219	199	19	is	be	AUX
crl-15219	199	20	a	a	DET
crl-15219	199	21	good	good	ADJ
crl-15219	199	22	thing	thing	NOUN
crl-15219	199	23	:	:	PUNCT
crl-15219	199	24	if	if	SCONJ
crl-15219	199	25	expec­	expec­	ADJ
crl-15219	199	26	tations	tation	NOUN
crl-15219	199	27	had	have	AUX
crl-15219	199	28	risen	rise	VERB
crl-15219	199	29	following	follow	VERB
crl-15219	199	30	the	the	DET
crl-15219	199	31	instruction	instruction	NOUN
crl-15219	199	32	,	,	PUNCT
crl-15219	199	33	and	and	CCONJ
crl-15219	199	34	perceived	perceive	VERB
crl-15219	199	35	staff	staff	NOUN
crl-15219	199	36	helpfulness	helpfulness	NOUN
crl-15219	199	37	remained	remain	VERB
crl-15219	199	38	unchanged	unchanged	ADJ
crl-15219	199	39	,	,	PUNCT
crl-15219	199	40	it	it	PRON
crl-15219	199	41	is	be	AUX
crl-15219	199	42	likely	likely	ADJ
crl-15219	199	43	that	that	SCONJ
crl-15219	199	44	overall	overall	ADJ
crl-15219	199	45	satis­	satis­	ADJ
crl-15219	199	46	faction	faction	NOUN
crl-15219	199	47	among	among	ADP
crl-15219	199	48	this	this	DET
crl-15219	199	49	group	group	NOUN
crl-15219	199	50	would	would	AUX
crl-15219	199	51	have	have	AUX
crl-15219	199	52	been	be	AUX
crl-15219	199	53	lower	low	ADJ
crl-15219	199	54	.	.	PUNCT
crl-15219	200	1	the	the	DET
crl-15219	200	2	managerial	managerial	ADJ
crl-15219	200	3	implication	implication	NOUN
crl-15219	200	4	is	be	AUX
crl-15219	200	5	that	that	SCONJ
crl-15219	200	6	either	either	CCONJ
crl-15219	200	7	patron	patron	ADJ
crl-15219	200	8	expectations	expectation	NOUN
crl-15219	200	9	of	of	ADP
crl-15219	200	10	staff	staff	NOUN
crl-15219	200	11	helpfulness	helpfulness	NOUN
crl-15219	200	12	ought	ought	AUX
crl-15219	200	13	to	to	PART
crl-15219	200	14	be	be	AUX
crl-15219	200	15	lowered	lower	VERB
crl-15219	200	16	(	(	PUNCT
crl-15219	200	17	a	a	DET
crl-15219	200	18	dan­	dan­	NOUN
crl-15219	200	19	gerous	gerous	ADJ
crl-15219	200	20	strategy	strategy	NOUN
crl-15219	200	21	)	)	PUNCT
crl-15219	200	22	or	or	CCONJ
crl-15219	200	23	perceptions	perception	NOUN
crl-15219	200	24	of	of	ADP
crl-15219	200	25	staff	staff	NOUN
crl-15219	200	26	helpfulness	helpfulness	NOUN
crl-15219	200	27	ought	ought	AUX
crl-15219	200	28	to	to	PART
crl-15219	200	29	be	be	AUX
crl-15219	200	30	raised	raise	VERB
crl-15219	200	31	.	.	PUNCT
crl-15219	201	1	conclusions	conclusion	NOUN
crl-15219	201	2	development	development	NOUN
crl-15219	201	3	of	of	ADP
crl-15219	201	4	a	a	DET
crl-15219	201	5	comprehensive	comprehensive	ADJ
crl-15219	201	6	“	"	PUNCT
crl-15219	201	7	driv­	driv­	X
crl-15219	201	8	ers	er	NOUN
crl-15219	201	9	of	of	ADP
crl-15219	201	10	satisfaction	satisfaction	NOUN
crl-15219	201	11	”	"	PUNCT
crl-15219	201	12	model	model	NOUN
crl-15219	201	13	will	will	AUX
crl-15219	201	14	have	have	AUX
crl-15219	201	15	sig­	sig­	VERB
crl-15219	201	16	nificant	nificant	ADJ
crl-15219	201	17	implications	implication	NOUN
crl-15219	201	18	for	for	ADP
crl-15219	201	19	assessment	assessment	NOUN
crl-15219	201	20	,	,	PUNCT
crl-15219	201	21	ac­	ac­	ADJ
crl-15219	201	22	countability	countability	NOUN
crl-15219	201	23	,	,	PUNCT
crl-15219	201	24	and	and	CCONJ
crl-15219	201	25	library	library	ADJ
crl-15219	201	26	administration	administration	NOUN
crl-15219	201	27	.	.	PUNCT
crl-15219	202	1	the	the	DET
crl-15219	202	2	explicit	explicit	ADJ
crl-15219	202	3	recognition	recognition	NOUN
crl-15219	202	4	that	that	SCONJ
crl-15219	202	5	patron	patron	NOUN
crl-15219	202	6	sat­	sat­	PROPN
crl-15219	202	7	isfaction	isfaction	NOUN
crl-15219	202	8	is	be	AUX
crl-15219	202	9	one	one	NUM
crl-15219	202	10	component	component	NOUN
crl-15219	202	11	of	of	ADP
crl-15219	202	12	library	library	NOUN
crl-15219	202	13	qual­	qual­	PROPN
crl-15219	202	14	ity	ity	PROPN
crl-15219	202	15	means	mean	VERB
crl-15219	202	16	that	that	SCONJ
crl-15219	202	17	its	its	PRON
crl-15219	202	18	measurement	measurement	NOUN
crl-15219	202	19	is	be	AUX
crl-15219	202	20	a	a	DET
crl-15219	202	21	logi­	logi­	PROPN
crl-15219	202	22	cal	cal	ADJ
crl-15219	202	23	component	component	NOUN
crl-15219	202	24	of	of	ADP
crl-15219	202	25	assessment	assessment	NOUN
crl-15219	202	26	.	.	PUNCT
crl-15219	203	1	libraries	library	NOUN
crl-15219	203	2	frequently	frequently	ADV
crl-15219	203	3	assess	assess	VERB
crl-15219	203	4	individual	individual	ADJ
crl-15219	203	5	aspects	aspect	NOUN
crl-15219	203	6	of	of	ADP
crl-15219	203	7	library	library	ADJ
crl-15219	203	8	service	service	NOUN
crl-15219	203	9	—	—	PUNCT
crl-15219	203	10	for	for	ADP
crl-15219	203	11	example	example	NOUN
crl-15219	203	12	,	,	PUNCT
crl-15219	203	13	reference	reference	NOUN
crl-15219	203	14	,	,	PUNCT
crl-15219	203	15	instruction	instruction	NOUN
crl-15219	203	16	,	,	PUNCT
crl-15219	203	17	circulation	circulation	NOUN
crl-15219	203	18	,	,	PUNCT
crl-15219	203	19	document	document	NOUN
crl-15219	203	20	deliv­	deliv­	PROPN
crl-15219	203	21	ery	ery	PROPN
crl-15219	203	22	,	,	PUNCT
crl-15219	203	23	collection	collection	NOUN
crl-15219	203	24	development	development	NOUN
crl-15219	203	25	.	.	PUNCT
crl-15219	204	1	in	in	ADP
crl-15219	204	2	addition	addition	NOUN
crl-15219	204	3	,	,	PUNCT
crl-15219	204	4	they	they	PRON
crl-15219	204	5	would	would	AUX
crl-15219	204	6	be	be	AUX
crl-15219	204	7	well	well	ADV
crl-15219	204	8	served	serve	VERB
crl-15219	204	9	by	by	ADP
crl-15219	204	10	looking	look	VERB
crl-15219	204	11	at	at	ADP
crl-15219	204	12	the	the	DET
crl-15219	204	13	degree	degree	NOUN
crl-15219	204	14	to	to	PART
crl-15219	204	15	which	which	PRON
crl-15219	204	16	such	such	ADJ
crl-15219	204	17	aspects	aspect	NOUN
crl-15219	204	18	,	,	PUNCT
crl-15219	204	19	indi­	indi­	ADJ
crl-15219	204	20	vidually	vidually	ADV
crl-15219	204	21	as	as	ADV
crl-15219	204	22	well	well	ADV
crl-15219	204	23	as	as	ADP
crl-15219	204	24	collectively	collectively	ADV
crl-15219	204	25	,	,	PUNCT
crl-15219	204	26	contrib­	contrib­	PROPN
crl-15219	204	27	ute	ute	PROPN
crl-15219	204	28	to	to	ADP
crl-15219	204	29	overall	overall	ADJ
crl-15219	204	30	satisfaction	satisfaction	NOUN
crl-15219	204	31	.	.	PUNCT
crl-15219	205	1	within	within	ADP
crl-15219	205	2	this	this	DET
crl-15219	205	3	framework	framework	NOUN
crl-15219	205	4	,	,	PUNCT
crl-15219	205	5	understanding	understand	VERB
crl-15219	205	6	what	what	PRON
crl-15219	205	7	drives	drive	VERB
crl-15219	205	8	satisfaction	satisfaction	NOUN
crl-15219	205	9	at	at	ADP
crl-15219	205	10	a	a	DET
crl-15219	205	11	specific	specific	ADJ
crl-15219	205	12	li­	li­	NOUN
crl-15219	205	13	brary	brary	NOUN
crl-15219	205	14	requires	require	VERB
crl-15219	205	15	an	an	DET
crl-15219	205	16	ongoing	ongoing	ADJ
crl-15219	205	17	measurement	measurement	NOUN
crl-15219	205	18	effort	effort	NOUN
crl-15219	205	19	.	.	PUNCT
crl-15219	206	1	it	it	PRON
crl-15219	206	2	is	be	AUX
crl-15219	206	3	unlikely	unlikely	ADJ
crl-15219	206	4	that	that	SCONJ
crl-15219	206	5	any	any	DET
crl-15219	206	6	two	two	NUM
crl-15219	206	7	libraries	library	NOUN
crl-15219	206	8	will	will	AUX
crl-15219	206	9	have	have	VERB
crl-15219	206	10	the	the	DET
crl-15219	206	11	same	same	ADJ
crl-15219	206	12	“	"	PUNCT
crl-15219	206	13	drivers	driver	NOUN
crl-15219	206	14	”	"	PUNCT
crl-15219	206	15	weighted	weight	VERB
crl-15219	206	16	in	in	ADP
crl-15219	206	17	the	the	DET
crl-15219	206	18	same	same	ADJ
crl-15219	206	19	manner	manner	NOUN
crl-15219	206	20	,	,	PUNCT
crl-15219	206	21	so	so	CCONJ
crl-15219	206	22	although	although	SCONJ
crl-15219	206	23	the	the	DET
crl-15219	206	24	evalu­	evalu­	PROPN
crl-15219	206	25	ation	ation	PROPN
crl-15219	206	26	process	process	NOUN
crl-15219	206	27	described	describe	VERB
crl-15219	206	28	here	here	ADV
crl-15219	206	29	may	may	AUX
crl-15219	206	30	be	be	AUX
crl-15219	206	31	gen­	gen­	NOUN
crl-15219	206	32	eralizable	eralizable	ADJ
crl-15219	206	33	,	,	PUNCT
crl-15219	206	34	the	the	DET
crl-15219	206	35	specific	specific	ADJ
crl-15219	206	36	findings	finding	NOUN
crl-15219	206	37	probably	probably	ADV
crl-15219	206	38	are	be	AUX
crl-15219	206	39	not	not	PART
crl-15219	206	40	.	.	PUNCT
crl-15219	207	1	the	the	DET
crl-15219	207	2	first	first	ADJ
crl-15219	207	3	step	step	NOUN
crl-15219	207	4	is	be	AUX
crl-15219	207	5	for	for	SCONJ
crl-15219	207	6	each	each	DET
crl-15219	207	7	library	library	NOUN
crl-15219	207	8	to	to	PART
crl-15219	207	9	identify	identify	VERB
crl-15219	207	10	what	what	PRON
crl-15219	207	11	variables	variable	NOUN
crl-15219	207	12	are	be	AUX
crl-15219	207	13	correlated	correlate	VERB
crl-15219	207	14	with	with	ADP
crl-15219	207	15	satisfaction	satisfaction	NOUN
crl-15219	207	16	and	and	CCONJ
crl-15219	207	17	then	then	ADV
crl-15219	207	18	to	to	PART
crl-15219	207	19	determine	determine	VERB
crl-15219	207	20	which	which	DET
crl-15219	207	21	activities	activity	NOUN
crl-15219	207	22	under	under	ADP
crl-15219	207	23	the	the	DET
crl-15219	207	24	control	control	NOUN
crl-15219	207	25	of	of	ADP
crl-15219	207	26	the	the	DET
crl-15219	207	27	library	library	NOUN
crl-15219	207	28	staff	staff	NOUN
crl-15219	207	29	influence	influence	VERB
crl-15219	207	30	those	those	DET
crl-15219	207	31	variables	variable	NOUN
crl-15219	207	32	.	.	PUNCT
crl-15219	208	1	the	the	DET
crl-15219	208	2	ultimate	ultimate	ADJ
crl-15219	208	3	goal	goal	NOUN
crl-15219	208	4	of	of	ADP
crl-15219	208	5	such	such	DET
crl-15219	208	6	an	an	DET
crl-15219	208	7	effort	effort	NOUN
crl-15219	208	8	is	be	AUX
crl-15219	208	9	to	to	PART
crl-15219	208	10	un­	un­	VERB
crl-15219	208	11	derstand	derstand	VERB
crl-15219	208	12	and	and	CCONJ
crl-15219	208	13	manage	manage	VERB
crl-15219	208	14	those	those	DET
crl-15219	208	15	activities	activity	NOUN
crl-15219	208	16	that	that	PRON
crl-15219	208	17	determine	determine	VERB
crl-15219	208	18	user	user	NOUN
crl-15219	208	19	satisfaction	satisfaction	NOUN
crl-15219	208	20	with	with	ADP
crl-15219	208	21	the	the	DET
crl-15219	208	22	li­	li­	PROPN
crl-15219	208	23	brary	brary	PROPN
crl-15219	208	24	.	.	PUNCT
crl-15219	209	1	notes	note	VERB
crl-15219	209	2	1	1	NUM
crl-15219	209	3	.	.	PUNCT
crl-15219	209	4	youjae	youjae	PROPN
crl-15219	209	5	yi	yi	PROPN
crl-15219	209	6	,	,	PUNCT
crl-15219	209	7	“	"	PUNCT
crl-15219	209	8	a	a	DET
crl-15219	209	9	critical	critical	ADJ
crl-15219	209	10	review	review	NOUN
crl-15219	209	11	of	of	ADP
crl-15219	209	12	consumer	consumer	NOUN
crl-15219	209	13	satisfaction	satisfaction	NOUN
crl-15219	209	14	,	,	PUNCT
crl-15219	209	15	”	"	PUNCT
crl-15219	209	16	in	in	ADP
crl-15219	209	17	review	review	NOUN
crl-15219	209	18	of	of	ADP
crl-15219	209	19	marketing	marketing	NOUN
crl-15219	209	20	1990	1990	NUM
crl-15219	209	21	,	,	PUNCT
crl-15219	209	22	ed	ed	NOUN
crl-15219	209	23	.	.	PUNCT
crl-15219	209	24	valarie	valarie	PROPN
crl-15219	209	25	a.	a.	PROPN
crl-15219	209	26	zeithaml	zeithaml	PROPN
crl-15219	209	27	(	(	PUNCT
crl-15219	209	28	chicago	chicago	PROPN
crl-15219	209	29	:	:	PUNCT
crl-15219	209	30	american	american	PROPN
crl-15219	209	31	marketing	marketing	PROPN
crl-15219	209	32	association	association	PROPN
crl-15219	209	33	,	,	PUNCT
crl-15219	209	34	1990	1990	NUM
crl-15219	209	35	)	)	PUNCT
crl-15219	209	36	;	;	PUNCT
crl-15219	209	37	robert	robert	PROPN
crl-15219	209	38	a.	a.	PROPN
crl-15219	209	39	peterson	peterson	PROPN
crl-15219	209	40	and	and	CCONJ
crl-15219	209	41	william	william	PROPN
crl-15219	209	42	r.	r.	PROPN
crl-15219	209	43	wilson	wilson	PROPN
crl-15219	209	44	,	,	PUNCT
crl-15219	209	45	“	"	PUNCT
crl-15219	209	46	measuring	measure	VERB
crl-15219	209	47	customer	customer	NOUN
crl-15219	209	48	satisfaction	satisfaction	NOUN
crl-15219	209	49	:	:	PUNCT
crl-15219	209	50	fact	fact	NOUN
crl-15219	209	51	and	and	CCONJ
crl-15219	209	52	artifact	artifact	ADJ
crl-15219	209	53	,	,	PUNCT
crl-15219	209	54	”	"	PUNCT
crl-15219	209	55	journal	journal	NOUN
crl-15219	209	56	of	of	ADP
crl-15219	209	57	the	the	DET
crl-15219	209	58	academy	academy	NOUN
crl-15219	209	59	of	of	ADP
crl-15219	209	60	marketing	marketing	NOUN
crl-15219	209	61	science	science	NOUN
crl-15219	209	62	20	20	NUM
crl-15219	209	63	(	(	PUNCT
crl-15219	209	64	winter	winter	NOUN
crl-15219	209	65	1992	1992	NUM
crl-15219	209	66	):	):	PUNCT
crl-15219	209	67	61–71	61–71	NOUN
crl-15219	209	68	.	.	PUNCT
crl-15219	210	1	2	2	X
crl-15219	210	2	.	.	X
crl-15219	210	3	david	david	PROPN
crl-15219	210	4	k.	k.	PROPN
crl-15219	210	5	tse	tse	PROPN
crl-15219	210	6	and	and	CCONJ
crl-15219	210	7	peter	peter	PROPN
crl-15219	210	8	c.	c.	PROPN
crl-15219	210	9	wilton	wilton	PROPN
crl-15219	210	10	,	,	PUNCT
crl-15219	210	11	“	"	PUNCT
crl-15219	210	12	models	model	NOUN
crl-15219	210	13	of	of	ADP
crl-15219	210	14	consumer	consumer	NOUN
crl-15219	210	15	satisfaction	satisfaction	NOUN
crl-15219	210	16	formation	formation	NOUN
crl-15219	210	17	:	:	PUNCT
crl-15219	210	18	an	an	DET
crl-15219	210	19	ex­	ex­	NOUN
crl-15219	210	20	tension	tension	NOUN
crl-15219	210	21	,	,	PUNCT
crl-15219	210	22	”	"	PUNCT
crl-15219	210	23	journal	journal	NOUN
crl-15219	210	24	of	of	ADP
crl-15219	210	25	marketing	marketing	NOUN
crl-15219	210	26	research	research	NOUN
crl-15219	210	27	25	25	NUM
crl-15219	210	28	(	(	PUNCT
crl-15219	210	29	may	may	PROPN
crl-15219	210	30	1988	1988	NUM
crl-15219	210	31	):	):	PUNCT
crl-15219	210	32	204–12	204–12	NUM
crl-15219	210	33	;	;	PUNCT
crl-15219	210	34	richard	richard	PROPN
crl-15219	210	35	a.	a.	PROPN
crl-15219	210	36	spreng	spreng	PROPN
crl-15219	210	37	,	,	PUNCT
crl-15219	210	38	scott	scott	PROPN
crl-15219	210	39	b.	b.	PROPN
crl-15219	210	40	mackenzie	mackenzie	PROPN
crl-15219	210	41	,	,	PUNCT
crl-15219	210	42	and	and	CCONJ
crl-15219	210	43	richard	richard	PROPN
crl-15219	210	44	w.	w.	PROPN
crl-15219	210	45	olshavsky	olshavsky	PROPN
crl-15219	210	46	,	,	PUNCT
crl-15219	210	47	“	"	PUNCT
crl-15219	210	48	a	a	DET
crl-15219	210	49	reexamination	reexamination	NOUN
crl-15219	210	50	of	of	ADP
crl-15219	210	51	the	the	DET
crl-15219	210	52	determinants	determinant	NOUN
crl-15219	210	53	of	of	ADP
crl-15219	210	54	consumer	consumer	NOUN
crl-15219	210	55	satisfaction	satisfaction	NOUN
crl-15219	210	56	,	,	PUNCT
crl-15219	210	57	”	"	PUNCT
crl-15219	210	58	journal	journal	NOUN
crl-15219	210	59	of	of	ADP
crl-15219	210	60	marketing	marketing	NOUN
crl-15219	210	61	60	60	NUM
crl-15219	210	62	(	(	PUNCT
crl-15219	210	63	july	july	PROPN
crl-15219	210	64	1996	1996	NUM
crl-15219	210	65	):	):	PUNCT
crl-15219	210	66	15–32	15–32	NUM
crl-15219	210	67	.	.	PUNCT
crl-15219	211	1	3	3	X
crl-15219	211	2	.	.	X
crl-15219	211	3	yi	yi	PROPN
crl-15219	211	4	,	,	PUNCT
crl-15219	211	5	“	"	PUNCT
crl-15219	211	6	a	a	DET
crl-15219	211	7	critical	critical	ADJ
crl-15219	211	8	review	review	NOUN
crl-15219	211	9	of	of	ADP
crl-15219	211	10	consumer	consumer	NOUN
crl-15219	211	11	satisfaction	satisfaction	NOUN
crl-15219	211	12	”	"	PUNCT
crl-15219	211	13	;	;	PUNCT
crl-15219	211	14	richard	richard	PROPN
crl-15219	211	15	l.	l.	PROPN
crl-15219	211	16	oliver	oliver	PROPN
crl-15219	211	17	,	,	PUNCT
crl-15219	211	18	“	"	PUNCT
crl-15219	211	19	a	a	DET
crl-15219	211	20	cognitive	cognitive	ADJ
crl-15219	211	21	model	model	NOUN
crl-15219	211	22	of	of	ADP
crl-15219	211	23	the	the	DET
crl-15219	211	24	antecedents	antecedent	NOUN
crl-15219	211	25	and	and	CCONJ
crl-15219	211	26	consequences	consequence	NOUN
crl-15219	211	27	of	of	ADP
crl-15219	211	28	satisfaction	satisfaction	NOUN
crl-15219	211	29	decisions	decision	NOUN
crl-15219	211	30	,	,	PUNCT
crl-15219	211	31	”	"	PUNCT
crl-15219	211	32	journal	journal	NOUN
crl-15219	211	33	of	of	ADP
crl-15219	211	34	marketing	marketing	NOUN
crl-15219	211	35	research	research	NOUN
crl-15219	211	36	17	17	NUM
crl-15219	211	37	(	(	PUNCT
crl-15219	211	38	nov	nov	PROPN
crl-15219	211	39	.	.	PROPN
crl-15219	211	40	1980	1980	NUM
crl-15219	211	41	):	):	PUNCT
crl-15219	211	42	460–69	460–69	X
crl-15219	211	43	.	.	PUNCT
crl-15219	212	1	4	4	X
crl-15219	212	2	.	.	X
crl-15219	212	3	jill	jill	PROPN
crl-15219	212	4	coupe	coupe	PROPN
crl-15219	212	5	,	,	PUNCT
crl-15219	212	6	“	"	PUNCT
crl-15219	212	7	undergraduate	undergraduate	ADJ
crl-15219	212	8	library	library	NOUN
crl-15219	212	9	skills	skill	NOUN
crl-15219	212	10	:	:	PUNCT
crl-15219	212	11	two	two	NUM
crl-15219	212	12	surveys	survey	NOUN
crl-15219	212	13	at	at	ADP
crl-15219	212	14	johns	johns	PROPN
crl-15219	212	15	hopkins	hopkins	PROPN
crl-15219	212	16	university	university	PROPN
crl-15219	212	17	,	,	PUNCT
crl-15219	212	18	”	"	PUNCT
crl-15219	212	19	research	research	NOUN
crl-15219	212	20	strategies	strategy	NOUN
crl-15219	212	21	11	11	NUM
crl-15219	212	22	,	,	PUNCT
crl-15219	212	23	no	no	INTJ
crl-15219	212	24	.	.	NOUN
crl-15219	212	25	4	4	NUM
crl-15219	212	26	(	(	PUNCT
crl-15219	212	27	fall	fall	NOUN
crl-15219	212	28	1993	1993	NUM
crl-15219	212	29	):	):	PUNCT
crl-15219	212	30	187–201	187–201	NUM
crl-15219	212	31	.	.	PUNCT
crl-15219	213	1	5	5	NUM
crl-15219	213	2	.	.	PUNCT
crl-15219	213	3	david	david	PROPN
crl-15219	213	4	n.	n.	PROPN
crl-15219	213	5	king	king	PROPN
crl-15219	213	6	and	and	CCONJ
crl-15219	213	7	john	john	PROPN
crl-15219	213	8	c.	c.	PROPN
crl-15219	213	9	ory	ory	PROPN
crl-15219	213	10	,	,	PUNCT
crl-15219	213	11	“	"	PUNCT
crl-15219	213	12	effects	effect	NOUN
crl-15219	213	13	of	of	ADP
crl-15219	213	14	library	library	ADJ
crl-15219	213	15	instruction	instruction	NOUN
crl-15219	213	16	on	on	ADP
crl-15219	213	17	student	student	NOUN
crl-15219	213	18	research	research	NOUN
crl-15219	213	19	:	:	PUNCT
crl-15219	213	20	a	a	DET
crl-15219	213	21	case	case	NOUN
crl-15219	213	22	study	study	NOUN
crl-15219	213	23	,	,	PUNCT
crl-15219	213	24	”	"	PUNCT
crl-15219	213	25	college	college	PROPN
crl-15219	213	26	&	&	CCONJ
crl-15219	213	27	research	research	PROPN
crl-15219	213	28	libraries	library	NOUN
crl-15219	213	29	42	42	NUM
crl-15219	213	30	(	(	PUNCT
crl-15219	213	31	jan	jan	PROPN
crl-15219	213	32	.	.	PROPN
crl-15219	213	33	1981	1981	NUM
crl-15219	213	34	):	):	PUNCT
crl-15219	213	35	31–41	31–41	NUM
crl-15219	213	36	.	.	PUNCT
crl-15219	214	1	6	6	NUM
crl-15219	214	2	.	.	X
crl-15219	214	3	virginia	virginia	PROPN
crl-15219	214	4	tiefel	tiefel	PROPN
crl-15219	214	5	,	,	PUNCT
crl-15219	214	6	“	"	PUNCT
crl-15219	214	7	evaluating	evaluate	VERB
crl-15219	214	8	a	a	DET
crl-15219	214	9	library	library	NOUN
crl-15219	214	10	user	user	NOUN
crl-15219	214	11	education	education	PROPN
crl-15219	214	12	program	program	NOUN
crl-15219	214	13	:	:	PUNCT
crl-15219	214	14	a	a	DET
crl-15219	214	15	decade	decade	NOUN
crl-15219	214	16	of	of	ADP
crl-15219	214	17	experience	experience	NOUN
crl-15219	214	18	,	,	PUNCT
crl-15219	214	19	”	"	PUNCT
crl-15219	214	20	college	college	PROPN
crl-15219	214	21	&	&	CCONJ
crl-15219	214	22	research	research	PROPN
crl-15219	214	23	libraries	library	NOUN
crl-15219	214	24	50	50	NUM
crl-15219	214	25	(	(	PUNCT
crl-15219	214	26	mar	mar	PROPN
crl-15219	214	27	.	.	PROPN
crl-15219	214	28	1989	1989	NUM
crl-15219	214	29	):	):	PUNCT
crl-15219	214	30	249–59	249–59	NUM
crl-15219	214	31	.	.	PUNCT
crl-15219	215	1	7	7	X
crl-15219	215	2	.	.	X
crl-15219	215	3	patricia	patricia	PROPN
crl-15219	215	4	daragan	daragan	PROPN
crl-15219	215	5	and	and	CCONJ
crl-15219	215	6	gwendolyn	gwendolyn	PROPN
crl-15219	215	7	stevens	stevens	PROPN
crl-15219	215	8	,	,	PUNCT
crl-15219	215	9	“	"	PUNCT
crl-15219	215	10	developing	develop	VERB
crl-15219	215	11	lifelong	lifelong	ADJ
crl-15219	215	12	learners	learner	NOUN
crl-15219	215	13	:	:	PUNCT
crl-15219	215	14	an	an	DET
crl-15219	215	15	integra­	integra­	ADJ
crl-15219	215	16	tive	tive	NOUN
crl-15219	215	17	and	and	CCONJ
crl-15219	215	18	developmental	developmental	ADJ
crl-15219	215	19	approach	approach	NOUN
crl-15219	215	20	to	to	ADP
crl-15219	215	21	information	information	NOUN
crl-15219	215	22	literacy	literacy	NOUN
crl-15219	215	23	,	,	PUNCT
crl-15219	215	24	”	"	PUNCT
crl-15219	215	25	research	research	NOUN
crl-15219	215	26	strategies	strategy	NOUN
crl-15219	215	27	14	14	NUM
crl-15219	215	28	,	,	PUNCT
crl-15219	215	29	no	no	INTJ
crl-15219	215	30	.	.	NOUN
crl-15219	215	31	2	2	NUM
crl-15219	215	32	(	(	PUNCT
crl-15219	215	33	spring	spring	NOUN
crl-15219	215	34	effects	effect	NOUN
crl-15219	215	35	of	of	ADP
crl-15219	215	36	library	library	ADJ
crl-15219	215	37	instruction	instruction	NOUN
crl-15219	215	38	333	333	NUM
crl-15219	215	39	1996	1996	NUM
crl-15219	215	40	):	):	PUNCT
crl-15219	216	1	68–81	68–81	NUM
crl-15219	216	2	.	.	NOUN
crl-15219	216	3	8	8	NUM
crl-15219	216	4	.	.	X
crl-15219	216	5	dorothy	dorothy	PROPN
crl-15219	216	6	f.	f.	PROPN
crl-15219	216	7	davis	davis	PROPN
crl-15219	216	8	,	,	PUNCT
crl-15219	216	9	“	"	PUNCT
crl-15219	216	10	a	a	DET
crl-15219	216	11	comparison	comparison	NOUN
crl-15219	216	12	of	of	ADP
crl-15219	216	13	library	library	ADJ
crl-15219	216	14	bibliographic	bibliographic	ADJ
crl-15219	216	15	instruction	instruction	NOUN
crl-15219	216	16	methods	method	NOUN
crl-15219	216	17	on	on	ADP
crl-15219	216	18	cd­	cd­	PROPN
crl-15219	216	19	rom	rom	NOUN
crl-15219	216	20	databases	database	NOUN
crl-15219	216	21	,	,	PUNCT
crl-15219	216	22	”	"	PUNCT
crl-15219	216	23	research	research	NOUN
crl-15219	216	24	strategies	strategy	NOUN
crl-15219	216	25	11	11	NUM
crl-15219	216	26	,	,	PUNCT
crl-15219	216	27	no	no	INTJ
crl-15219	216	28	.	.	NOUN
crl-15219	216	29	3	3	NUM
crl-15219	216	30	(	(	PUNCT
crl-15219	216	31	1993	1993	NUM
crl-15219	216	32	):	):	PUNCT
crl-15219	216	33	156–63	156–63	NUM
crl-15219	216	34	.	.	PUNCT
crl-15219	217	1	9	9	X
crl-15219	217	2	.	.	X
crl-15219	218	1	patricia	patricia	PROPN
crl-15219	218	2	f.	f.	PROPN
crl-15219	218	3	vander	vander	PROPN
crl-15219	218	4	meer	meer	PROPN
crl-15219	218	5	and	and	CCONJ
crl-15219	218	6	galen	galen	PROPN
crl-15219	218	7	e.	e.	PROPN
crl-15219	218	8	rike	rike	PROPN
crl-15219	218	9	,	,	PUNCT
crl-15219	218	10	“	"	PUNCT
crl-15219	218	11	multimedia	multimedia	NOUN
crl-15219	218	12	:	:	PUNCT
crl-15219	218	13	meeting	meet	VERB
crl-15219	218	14	the	the	DET
crl-15219	218	15	demand	demand	NOUN
crl-15219	218	16	for	for	ADP
crl-15219	218	17	user	user	NOUN
crl-15219	218	18	education	education	NOUN
crl-15219	218	19	with	with	ADP
crl-15219	218	20	a	a	DET
crl-15219	218	21	self	self	NOUN
crl-15219	218	22	-	-	PUNCT
crl-15219	218	23	instructional	instructional	ADJ
crl-15219	218	24	tutorial	tutorial	NOUN
crl-15219	218	25	,	,	PUNCT
crl-15219	218	26	”	"	PUNCT
crl-15219	218	27	research	research	NOUN
crl-15219	218	28	strategies	strategy	NOUN
crl-15219	218	29	14	14	NUM
crl-15219	218	30	,	,	PUNCT
crl-15219	218	31	no	no	INTJ
crl-15219	218	32	.	.	NOUN
crl-15219	218	33	3	3	NUM
crl-15219	218	34	(	(	PUNCT
crl-15219	218	35	summer	summer	NOUN
crl-15219	218	36	1996	1996	NUM
crl-15219	218	37	):	):	PUNCT
crl-15219	218	38	145–58	145–58	NUM
crl-15219	218	39	.	.	PUNCT
crl-15219	219	1	10	10	NUM
crl-15219	219	2	.	.	PUNCT
crl-15219	219	3	trudi	trudi	PROPN
crl-15219	219	4	e.	e.	PROPN
crl-15219	219	5	jacobson	jacobson	PROPN
crl-15219	219	6	and	and	CCONJ
crl-15219	219	7	janice	janice	PROPN
crl-15219	219	8	g.	g.	PROPN
crl-15219	219	9	newkirk	newkirk	PROPN
crl-15219	219	10	,	,	PUNCT
crl-15219	219	11	“	"	PUNCT
crl-15219	219	12	the	the	DET
crl-15219	219	13	effect	effect	NOUN
crl-15219	219	14	of	of	ADP
crl-15219	219	15	cd	cd	PROPN
crl-15219	219	16	-	-	PUNCT
crl-15219	219	17	rom	rom	NOUN
crl-15219	219	18	instruction	instruction	NOUN
crl-15219	219	19	on	on	ADP
crl-15219	219	20	search	search	NOUN
crl-15219	219	21	operator	operator	NOUN
crl-15219	219	22	use	use	NOUN
crl-15219	219	23	,	,	PUNCT
crl-15219	219	24	”	"	PUNCT
crl-15219	219	25	college	college	PROPN
crl-15219	219	26	&	&	CCONJ
crl-15219	219	27	research	research	PROPN
crl-15219	219	28	libraries	library	NOUN
crl-15219	219	29	57	57	NUM
crl-15219	219	30	(	(	PUNCT
crl-15219	219	31	jan	jan	PROPN
crl-15219	219	32	.	.	PROPN
crl-15219	219	33	1996	1996	NUM
crl-15219	219	34	):	):	PUNCT
crl-15219	219	35	68–76	68–76	NUM
crl-15219	219	36	.	.	PUNCT
crl-15219	220	1	11	11	NUM
crl-15219	220	2	.	.	PUNCT
crl-15219	221	1	vicki	vicki	PROPN
crl-15219	221	2	coleman	coleman	PROPN
crl-15219	221	3	,	,	PUNCT
crl-15219	221	4	yi	yi	PROPN
crl-15219	221	5	xiao	xiao	PROPN
crl-15219	221	6	,	,	PUNCT
crl-15219	221	7	linda	linda	PROPN
crl-15219	221	8	bair	bair	PROPN
crl-15219	221	9	,	,	PUNCT
crl-15219	221	10	and	and	CCONJ
crl-15219	221	11	bill	bill	PROPN
crl-15219	221	12	chollett	chollett	PROPN
crl-15219	221	13	,	,	PUNCT
crl-15219	221	14	“	"	PUNCT
crl-15219	221	15	toward	toward	ADP
crl-15219	221	16	a	a	DET
crl-15219	221	17	tqm	tqm	ADJ
crl-15219	221	18	paradigm	paradigm	NOUN
crl-15219	221	19	:	:	PUNCT
crl-15219	221	20	using	use	VERB
crl-15219	221	21	servqual	servqual	ADJ
crl-15219	221	22	to	to	PART
crl-15219	221	23	measure	measure	VERB
crl-15219	221	24	library	library	NOUN
crl-15219	221	25	service	service	NOUN
crl-15219	221	26	quality	quality	NOUN
crl-15219	221	27	,	,	PUNCT
crl-15219	221	28	”	"	PUNCT
crl-15219	221	29	college	college	PROPN
crl-15219	221	30	&	&	CCONJ
crl-15219	221	31	research	research	PROPN
crl-15219	221	32	libraries	library	NOUN
crl-15219	221	33	58	58	NUM
crl-15219	221	34	(	(	PUNCT
crl-15219	221	35	may	may	PROPN
crl-15219	221	36	1997	1997	NUM
crl-15219	221	37	):	):	PUNCT
crl-15219	221	38	237	237	NUM
crl-15219	221	39	.	.	PUNCT
crl-15219	222	1	12	12	NUM
crl-15219	222	2	.	.	PUNCT
crl-15219	223	1	jacobson	jacobson	PROPN
crl-15219	223	2	and	and	CCONJ
crl-15219	223	3	newkirk	newkirk	PROPN
crl-15219	223	4	,	,	PUNCT
crl-15219	223	5	“	"	PUNCT
crl-15219	223	6	the	the	DET
crl-15219	223	7	effect	effect	NOUN
crl-15219	223	8	of	of	ADP
crl-15219	223	9	cd	cd	PROPN
crl-15219	223	10	-	-	PUNCT
crl-15219	223	11	rom	rom	NOUN
crl-15219	223	12	instruction	instruction	NOUN
crl-15219	223	13	on	on	ADP
crl-15219	223	14	search	search	NOUN
crl-15219	223	15	operator	operator	NOUN
crl-15219	223	16	use	use	NOUN
crl-15219	223	17	,	,	PUNCT
crl-15219	223	18	”	"	PUNCT
crl-15219	223	19	76	76	NUM
crl-15219	223	20	.	.	NOUN
crl-15219	224	1	13	13	NUM
crl-15219	224	2	.	.	X
crl-15219	224	3	roland	roland	PROPN
crl-15219	224	4	person	person	NOUN
crl-15219	224	5	,	,	PUNCT
crl-15219	224	6	“	"	PUNCT
crl-15219	224	7	long	long	ADJ
crl-15219	224	8	-	-	PUNCT
crl-15219	224	9	term	term	NOUN
crl-15219	224	10	evaluation	evaluation	NOUN
crl-15219	224	11	of	of	ADP
crl-15219	224	12	library	library	ADJ
crl-15219	224	13	bibliographic	bibliographic	ADJ
crl-15219	224	14	instruction	instruction	NOUN
crl-15219	224	15	:	:	PUNCT
crl-15219	224	16	lasting	lasting	ADJ
crl-15219	224	17	en­	en­	NOUN
crl-15219	224	18	couragement	couragement	NOUN
crl-15219	224	19	,	,	PUNCT
crl-15219	224	20	”	"	PUNCT
crl-15219	224	21	college	college	PROPN
crl-15219	224	22	&	&	CCONJ
crl-15219	224	23	research	research	PROPN
crl-15219	224	24	libraries	library	NOUN
crl-15219	224	25	42	42	NUM
crl-15219	224	26	(	(	PUNCT
crl-15219	224	27	jan	jan	PROPN
crl-15219	224	28	.	.	PROPN
crl-15219	224	29	1981	1981	NUM
crl-15219	224	30	):	):	PUNCT
crl-15219	224	31	19–25	19–25	NUM
crl-15219	224	32	.	.	PUNCT
crl-15219	225	1	14	14	NUM
crl-15219	225	2	.	.	PUNCT
crl-15219	226	1	penelope	penelope	PROPN
crl-15219	226	2	pearson	pearson	PROPN
crl-15219	226	3	and	and	CCONJ
crl-15219	226	4	virginia	virginia	PROPN
crl-15219	226	5	tiefel	tiefel	NOUN
crl-15219	226	6	,	,	PUNCT
crl-15219	226	7	“	"	PUNCT
crl-15219	226	8	evaluating	evaluate	VERB
crl-15219	226	9	undergraduate	undergraduate	ADJ
crl-15219	226	10	library	library	NOUN
crl-15219	226	11	instruction	instruction	NOUN
crl-15219	226	12	at	at	ADP
crl-15219	226	13	the	the	DET
crl-15219	226	14	ohio	ohio	PROPN
crl-15219	226	15	state	state	PROPN
crl-15219	226	16	university	university	PROPN
crl-15219	226	17	,	,	PUNCT
crl-15219	226	18	”	"	PUNCT
crl-15219	226	19	journal	journal	NOUN
crl-15219	226	20	of	of	ADP
crl-15219	226	21	academic	academic	ADJ
crl-15219	226	22	librarianship	librarianship	NOUN
crl-15219	226	23	7	7	NUM
crl-15219	226	24	,	,	PUNCT
crl-15219	226	25	no	no	INTJ
crl-15219	226	26	.	.	NOUN
crl-15219	226	27	6	6	NUM
crl-15219	226	28	(	(	PUNCT
crl-15219	226	29	jan	jan	PROPN
crl-15219	226	30	.	.	PROPN
crl-15219	226	31	1982	1982	NUM
crl-15219	226	32	):	):	PUNCT
crl-15219	226	33	351–57	351–57	NUM
crl-15219	226	34	.	.	PROPN
crl-15219	227	1	15	15	NUM
crl-15219	227	2	.	.	X
crl-15219	227	3	tiefel	tiefel	NOUN
crl-15219	227	4	,	,	PUNCT
crl-15219	227	5	“	"	PUNCT
crl-15219	227	6	evaluating	evaluate	VERB
crl-15219	227	7	a	a	DET
crl-15219	227	8	library	library	NOUN
crl-15219	227	9	user	user	NOUN
crl-15219	227	10	education	education	PROPN
crl-15219	227	11	program	program	NOUN
crl-15219	227	12	.	.	PUNCT
crl-15219	227	13	”	"	PUNCT
crl-15219	228	1	16	16	NUM
crl-15219	228	2	.	.	PUNCT
crl-15219	229	1	sonia	sonia	NOUN
crl-15219	229	2	bodi	bodi	PROPN
crl-15219	229	3	,	,	PUNCT
crl-15219	229	4	“	"	PUNCT
crl-15219	229	5	teaching	teach	VERB
crl-15219	229	6	effectiveness	effectiveness	NOUN
crl-15219	229	7	and	and	CCONJ
crl-15219	229	8	library	library	ADJ
crl-15219	229	9	bibliographic	bibliographic	ADJ
crl-15219	229	10	instruction	instruction	NOUN
crl-15219	229	11	:	:	PUNCT
crl-15219	229	12	the	the	DET
crl-15219	229	13	relevance	relevance	NOUN
crl-15219	229	14	of	of	ADP
crl-15219	229	15	learning	learn	VERB
crl-15219	229	16	styles	style	NOUN
crl-15219	229	17	,	,	PUNCT
crl-15219	229	18	”	"	PUNCT
crl-15219	229	19	college	college	PROPN
crl-15219	229	20	&	&	CCONJ
crl-15219	229	21	research	research	PROPN
crl-15219	229	22	libraries	library	NOUN
crl-15219	229	23	51	51	NUM
crl-15219	229	24	(	(	PUNCT
crl-15219	229	25	mar	mar	PROPN
crl-15219	229	26	.	.	PROPN
crl-15219	229	27	1990	1990	NUM
crl-15219	229	28	):	):	PUNCT
crl-15219	229	29	113–19	113–19	NUM
crl-15219	229	30	.	.	PUNCT
crl-15219	230	1	17	17	NUM
crl-15219	230	2	.	.	PUNCT
crl-15219	230	3	carroll	carroll	PROPN
crl-15219	230	4	h.	h.	PROPN
crl-15219	230	5	varner	varner	PROPN
crl-15219	230	6	,	,	PUNCT
crl-15219	230	7	vanette	vanette	PROPN
crl-15219	230	8	m.	m.	PROPN
crl-15219	230	9	schwartz	schwartz	PROPN
crl-15219	230	10	,	,	PUNCT
crl-15219	230	11	and	and	CCONJ
crl-15219	230	12	jessica	jessica	PROPN
crl-15219	230	13	george	george	PROPN
crl-15219	230	14	,	,	PUNCT
crl-15219	230	15	“	"	PUNCT
crl-15219	230	16	library	library	ADJ
crl-15219	230	17	instruction	instruction	NOUN
crl-15219	230	18	and	and	CCONJ
crl-15219	230	19	tech­	tech­	NOUN
crl-15219	230	20	nology	nology	NOUN
crl-15219	230	21	in	in	ADP
crl-15219	230	22	a	a	DET
crl-15219	230	23	general	general	ADJ
crl-15219	230	24	education	education	NOUN
crl-15219	230	25	‘	'	PUNCT
crl-15219	230	26	gateway	gateway	NOUN
crl-15219	230	27	’	'	PUNCT
crl-15219	230	28	course	course	NOUN
crl-15219	230	29	:	:	PUNCT
crl-15219	230	30	the	the	DET
crl-15219	230	31	student	student	NOUN
crl-15219	230	32	’s	’s	PART
crl-15219	230	33	view	view	NOUN
crl-15219	230	34	,	,	PUNCT
crl-15219	230	35	”	"	PUNCT
crl-15219	230	36	journal	journal	NOUN
crl-15219	230	37	of	of	ADP
crl-15219	230	38	academic	academic	ADJ
crl-15219	230	39	li­	li­	NOUN
crl-15219	230	40	brarianship	brarianship	ADJ
crl-15219	230	41	22	22	NUM
crl-15219	230	42	,	,	PUNCT
crl-15219	230	43	no	no	INTJ
crl-15219	230	44	.	.	NOUN
crl-15219	230	45	5	5	NUM
crl-15219	230	46	(	(	PUNCT
crl-15219	230	47	sept	sept	PROPN
crl-15219	230	48	.	.	PROPN
crl-15219	230	49	1996	1996	NUM
crl-15219	230	50	):	):	PUNCT
crl-15219	230	51	355–59	355–59	PROPN
crl-15219	230	52	.	.	X
crl-15219	231	1	18	18	NUM
crl-15219	231	2	.	.	PUNCT
crl-15219	231	3	coupe	coupe	NOUN
crl-15219	231	4	,	,	PUNCT
crl-15219	231	5	“	"	PUNCT
crl-15219	231	6	undergraduate	undergraduate	ADJ
crl-15219	231	7	library	library	NOUN
crl-15219	231	8	skills	skill	NOUN
crl-15219	231	9	.	.	PUNCT
crl-15219	231	10	”	"	PUNCT
crl-15219	232	1	19	19	NUM
crl-15219	232	2	.	.	PUNCT
crl-15219	232	3	king	king	NOUN
crl-15219	232	4	and	and	CCONJ
crl-15219	232	5	ory	ory	NOUN
crl-15219	232	6	,	,	PUNCT
crl-15219	232	7	“	"	PUNCT
crl-15219	232	8	effects	effect	NOUN
crl-15219	232	9	of	of	ADP
crl-15219	232	10	library	library	ADJ
crl-15219	232	11	instruction	instruction	NOUN
crl-15219	232	12	on	on	ADP
crl-15219	232	13	student	student	NOUN
crl-15219	232	14	research	research	NOUN
crl-15219	232	15	.	.	PUNCT
crl-15219	232	16	”	"	PUNCT
crl-15219	233	1	20	20	NUM
crl-15219	233	2	.	.	PUNCT
crl-15219	233	3	arlene	arlene	PROPN
crl-15219	233	4	greer	greer	PROPN
crl-15219	233	5	,	,	PUNCT
crl-15219	233	6	lee	lee	PROPN
crl-15219	233	7	weston	weston	PROPN
crl-15219	233	8	,	,	PUNCT
crl-15219	233	9	and	and	CCONJ
crl-15219	233	10	mary	mary	PROPN
crl-15219	233	11	alm	alm	PROPN
crl-15219	233	12	,	,	PUNCT
crl-15219	233	13	“	"	PUNCT
crl-15219	233	14	assessment	assessment	NOUN
crl-15219	233	15	of	of	ADP
crl-15219	233	16	learning	learn	VERB
crl-15219	233	17	outcomes	outcome	NOUN
crl-15219	233	18	:	:	PUNCT
crl-15219	233	19	a	a	DET
crl-15219	233	20	mea­	mea­	NOUN
crl-15219	233	21	sure	sure	ADJ
crl-15219	233	22	of	of	ADP
crl-15219	233	23	progress	progress	NOUN
crl-15219	233	24	in	in	ADP
crl-15219	233	25	library	library	ADJ
crl-15219	233	26	literacy	literacy	NOUN
crl-15219	233	27	,	,	PUNCT
crl-15219	233	28	”	"	PUNCT
crl-15219	233	29	college	college	PROPN
crl-15219	233	30	&	&	CCONJ
crl-15219	233	31	research	research	PROPN
crl-15219	233	32	libraries	library	NOUN
crl-15219	233	33	52	52	NUM
crl-15219	233	34	(	(	PUNCT
crl-15219	233	35	nov	nov	PROPN
crl-15219	233	36	.	.	PROPN
crl-15219	233	37	1991	1991	NUM
crl-15219	233	38	):	):	PUNCT
crl-15219	233	39	549–57	549–57	NUM
crl-15219	233	40	.	.	PROPN
crl-15219	233	41	21	21	NUM
crl-15219	233	42	.	.	PUNCT
crl-15219	234	1	diane	diane	PROPN
crl-15219	234	2	prorak	prorak	PROPN
crl-15219	234	3	,	,	PUNCT
crl-15219	234	4	tania	tania	PROPN
crl-15219	234	5	gottschalk	gottschalk	PROPN
crl-15219	234	6	,	,	PUNCT
crl-15219	234	7	and	and	CCONJ
crl-15219	234	8	mike	mike	PROPN
crl-15219	234	9	pollastro	pollastro	PROPN
crl-15219	234	10	,	,	PUNCT
crl-15219	234	11	“	"	PUNCT
crl-15219	234	12	teaching	teaching	NOUN
crl-15219	234	13	method	method	NOUN
crl-15219	234	14	and	and	CCONJ
crl-15219	234	15	psychological	psychological	ADJ
crl-15219	234	16	type	type	NOUN
crl-15219	234	17	in	in	ADP
crl-15219	234	18	library	library	ADJ
crl-15219	234	19	bibliographic	bibliographic	ADJ
crl-15219	234	20	instruction	instruction	NOUN
crl-15219	234	21	:	:	PUNCT
crl-15219	234	22	effect	effect	NOUN
crl-15219	234	23	on	on	ADP
crl-15219	234	24	student	student	NOUN
crl-15219	234	25	learning	learning	NOUN
crl-15219	234	26	and	and	CCONJ
crl-15219	234	27	confidence	confidence	NOUN
crl-15219	234	28	,	,	PUNCT
crl-15219	234	29	”	"	PUNCT
crl-15219	234	30	rq	rq	VERB
crl-15219	234	31	33	33	NUM
crl-15219	234	32	,	,	PUNCT
crl-15219	234	33	no	no	INTJ
crl-15219	234	34	.	.	NOUN
crl-15219	234	35	4	4	NUM
crl-15219	234	36	(	(	PUNCT
crl-15219	234	37	summer	summer	NOUN
crl-15219	234	38	1994	1994	NUM
crl-15219	234	39	):	):	PUNCT
crl-15219	234	40	484–95	484–95	NUM
crl-15219	234	41	.	.	PUNCT
crl-15219	235	1	22	22	NUM
crl-15219	235	2	.	.	PUNCT
crl-15219	236	1	connie	connie	PROPN
crl-15219	236	2	j.	j.	PROPN
crl-15219	236	3	ury	ury	PROPN
crl-15219	236	4	and	and	CCONJ
crl-15219	236	5	terry	terry	PROPN
crl-15219	236	6	l.	l.	PROPN
crl-15219	236	7	king	king	PROPN
crl-15219	236	8	,	,	PUNCT
crl-15219	236	9	“	"	PUNCT
crl-15219	236	10	reinforcement	reinforcement	NOUN
crl-15219	236	11	of	of	ADP
crl-15219	236	12	library	library	ADJ
crl-15219	236	13	orientation	orientation	NOUN
crl-15219	236	14	instruction	instruction	NOUN
crl-15219	236	15	for	for	ADP
crl-15219	236	16	freshman	freshman	NOUN
crl-15219	236	17	seminar	seminar	NOUN
crl-15219	236	18	students	student	NOUN
crl-15219	236	19	,	,	PUNCT
crl-15219	236	20	”	"	PUNCT
crl-15219	236	21	research	research	NOUN
crl-15219	236	22	strategies	strategy	NOUN
crl-15219	236	23	13	13	NUM
crl-15219	236	24	,	,	PUNCT
crl-15219	236	25	no	no	INTJ
crl-15219	236	26	.	.	NOUN
crl-15219	236	27	3	3	NUM
crl-15219	236	28	(	(	PUNCT
crl-15219	236	29	summer	summer	NOUN
crl-15219	236	30	1995	1995	NUM
crl-15219	236	31	):	):	PUNCT
crl-15219	236	32	153–64	153–64	PROPN
crl-15219	236	33	.	.	PROPN
crl-15219	236	34	23	23	NUM
crl-15219	236	35	.	.	PUNCT
crl-15219	237	1	vander	vander	PROPN
crl-15219	237	2	meer	meer	PROPN
crl-15219	237	3	and	and	CCONJ
crl-15219	237	4	rike	rike	VERB
crl-15219	237	5	,	,	PUNCT
crl-15219	237	6	“	"	PUNCT
crl-15219	237	7	multimedia	multimedia	NOUN
crl-15219	237	8	.	.	PUNCT
crl-15219	237	9	”	"	PUNCT
crl-15219	238	1	24	24	NUM
crl-15219	238	2	.	.	PUNCT
crl-15219	238	3	danuta	danuta	PROPN
crl-15219	238	4	a.	a.	PROPN
crl-15219	238	5	nitecki	nitecki	PROPN
crl-15219	238	6	,	,	PUNCT
crl-15219	238	7	“	"	PUNCT
crl-15219	238	8	changing	change	VERB
crl-15219	238	9	the	the	DET
crl-15219	238	10	concept	concept	NOUN
crl-15219	238	11	and	and	CCONJ
crl-15219	238	12	measure	measure	NOUN
crl-15219	238	13	of	of	ADP
crl-15219	238	14	service	service	NOUN
crl-15219	238	15	quality	quality	NOUN
crl-15219	238	16	in	in	ADP
crl-15219	238	17	academic	academic	ADJ
crl-15219	238	18	libraries	library	NOUN
crl-15219	238	19	,	,	PUNCT
crl-15219	238	20	”	"	PUNCT
crl-15219	238	21	journal	journal	NOUN
crl-15219	238	22	of	of	ADP
crl-15219	238	23	academic	academic	ADJ
crl-15219	238	24	librarianship	librarianship	NOUN
crl-15219	238	25	22	22	NUM
crl-15219	238	26	,	,	PUNCT
crl-15219	238	27	no	no	INTJ
crl-15219	238	28	.	.	NOUN
crl-15219	238	29	3	3	NUM
crl-15219	238	30	(	(	PUNCT
crl-15219	238	31	may	may	PROPN
crl-15219	238	32	1996	1996	NUM
crl-15219	238	33	):	):	PUNCT
crl-15219	238	34	181–90	181–90	NUM
crl-15219	238	35	;	;	PUNCT
crl-15219	238	36	coleman	coleman	PROPN
crl-15219	238	37	,	,	PUNCT
crl-15219	238	38	xiao	xiao	PROPN
crl-15219	238	39	,	,	PUNCT
crl-15219	238	40	bair	bair	PROPN
crl-15219	238	41	,	,	PUNCT
crl-15219	238	42	and	and	CCONJ
crl-15219	238	43	chollett	chollett	NOUN
crl-15219	238	44	,	,	PUNCT
crl-15219	238	45	“	"	PUNCT
crl-15219	238	46	toward	toward	ADP
crl-15219	238	47	a	a	DET
crl-15219	238	48	tqm	tqm	ADJ
crl-15219	238	49	paradigm	paradigm	NOUN
crl-15219	238	50	,	,	PUNCT
crl-15219	238	51	”	"	PUNCT
crl-15219	238	52	237–51	237–51	NUM
crl-15219	238	53	.	.	PUNCT
crl-15219	239	1	25	25	NUM
crl-15219	239	2	.	.	PUNCT
crl-15219	239	3	danuta	danuta	PROPN
crl-15219	239	4	a.	a.	PROPN
crl-15219	239	5	nitecki	nitecki	PROPN
crl-15219	239	6	,	,	PUNCT
crl-15219	239	7	“	"	PUNCT
crl-15219	239	8	assessment	assessment	NOUN
crl-15219	239	9	of	of	ADP
crl-15219	239	10	service	service	NOUN
crl-15219	239	11	quality	quality	NOUN
crl-15219	239	12	in	in	ADP
crl-15219	239	13	academic	academic	ADJ
crl-15219	239	14	libraries	library	NOUN
crl-15219	239	15	:	:	PUNCT
crl-15219	239	16	focus	focus	VERB
crl-15219	239	17	on	on	ADP
crl-15219	239	18	the	the	DET
crl-15219	239	19	applicability	applicability	NOUN
crl-15219	239	20	of	of	ADP
crl-15219	239	21	the	the	DET
crl-15219	239	22	servqual	servqual	ADJ
crl-15219	239	23	,	,	PUNCT
crl-15219	239	24	”	"	PUNCT
crl-15219	239	25	in	in	ADP
crl-15219	239	26	proceedings	proceeding	NOUN
crl-15219	239	27	of	of	ADP
crl-15219	239	28	the	the	DET
crl-15219	239	29	2nd	2nd	PROPN
crl-15219	239	30	northumbria	northumbria	PROPN
crl-15219	239	31	international	international	PROPN
crl-15219	239	32	conference	conference	PROPN
crl-15219	239	33	on	on	ADP
crl-15219	239	34	performance	performance	NOUN
crl-15219	239	35	measurement	measurement	NOUN
crl-15219	239	36	in	in	ADP
crl-15219	239	37	libraries	library	NOUN
crl-15219	239	38	and	and	CCONJ
crl-15219	239	39	information	information	NOUN
crl-15219	239	40	services	service	NOUN
crl-15219	239	41	,	,	PUNCT
crl-15219	239	42	september	september	PROPN
crl-15219	239	43	7–11	7–11	PROPN
crl-15219	239	44	,	,	PUNCT
crl-15219	239	45	1997	1997	NUM
crl-15219	239	46	(	(	PUNCT
crl-15219	239	47	newcastle	newcastle	PROPN
crl-15219	239	48	upon	upon	SCONJ
crl-15219	239	49	tyne	tyne	PROPN
crl-15219	239	50	:	:	PUNCT
crl-15219	239	51	information	information	NOUN
crl-15219	239	52	north	north	NOUN
crl-15219	239	53	for	for	ADP
crl-15219	239	54	the	the	DET
crl-15219	239	55	department	department	NOUN
crl-15219	239	56	of	of	ADP
crl-15219	239	57	information	information	NOUN
crl-15219	239	58	and	and	CCONJ
crl-15219	239	59	library	library	NOUN
crl-15219	239	60	management	management	NOUN
crl-15219	239	61	,	,	PUNCT
crl-15219	239	62	university	university	NOUN
crl-15219	239	63	of	of	ADP
crl-15219	239	64	northumbria	northumbria	PROPN
crl-15219	239	65	at	at	ADP
crl-15219	239	66	newcastle	newcastle	PROPN
crl-15219	239	67	,	,	PUNCT
crl-15219	239	68	1998	1998	NUM
crl-15219	239	69	)	)	PUNCT
crl-15219	239	70	,	,	PUNCT
crl-15219	239	71	181–96	181–96	NUM
crl-15219	239	72	.	.	PUNCT
crl-15219	240	1	26	26	NUM
crl-15219	240	2	.	.	PUNCT
crl-15219	240	3	questions	question	NOUN
crl-15219	240	4	are	be	AUX
crl-15219	240	5	available	available	ADJ
crl-15219	240	6	from	from	ADP
crl-15219	240	7	the	the	DET
crl-15219	240	8	authors	author	NOUN
crl-15219	240	9	.	.	PUNCT
crl-15219	241	1	27	27	NUM
crl-15219	241	2	.	.	PUNCT
crl-15219	242	1	f.	f.	PROPN
crl-15219	242	2	herzberg	herzberg	PROPN
crl-15219	242	3	,	,	PUNCT
crl-15219	242	4	b.	b.	PROPN
crl-15219	242	5	mausner	mausner	PROPN
crl-15219	242	6	,	,	PUNCT
crl-15219	242	7	and	and	CCONJ
crl-15219	242	8	b.	b.	PROPN
crl-15219	242	9	snyderman	snyderman	PROPN
crl-15219	242	10	,	,	PUNCT
crl-15219	242	11	the	the	DET
crl-15219	242	12	motivation	motivation	NOUN
crl-15219	242	13	to	to	PART
crl-15219	242	14	work	work	VERB
crl-15219	242	15	,	,	PUNCT
crl-15219	242	16	2nd	2nd	ADJ
crl-15219	242	17	ed	ed	NOUN
crl-15219	242	18	.	.	PUNCT
crl-15219	243	1	(	(	PUNCT
crl-15219	243	2	new	new	PROPN
crl-15219	243	3	york	york	PROPN
crl-15219	243	4	:	:	PUNCT
crl-15219	243	5	wiley	wiley	PROPN
crl-15219	243	6	,	,	PUNCT
crl-15219	243	7	1959	1959	NUM
crl-15219	243	8	)	)	PUNCT
crl-15219	243	9	.	.	PUNCT