id	sid	tid	token	lemma	pos
crl-15745	1	1	reviews.indd	reviews.indd	NUM
crl-15745	1	2	386	386	NUM
crl-15745	1	3	college	college	PROPN
crl-15745	1	4	&	&	CCONJ
crl-15745	1	5	research	research	PROPN
crl-15745	1	6	libraries	library	NOUN
crl-15745	1	7	july	july	PROPN
crl-15745	1	8	2005	2005	NUM
crl-15745	1	9	except	except	SCONJ
crl-15745	1	10	where	where	SCONJ
crl-15745	1	11	they	they	PRON
crl-15745	1	12	directly	directly	ADV
crl-15745	1	13	converge	converge	VERB
crl-15745	1	14	with	with	ADP
crl-15745	1	15	it	it	PRON
crl-15745	1	16	policy	policy	NOUN
crl-15745	1	17	.	.	PUNCT
crl-15745	2	1	likewise	likewise	ADV
crl-15745	2	2	,	,	PUNCT
crl-15745	2	3	there	there	PRON
crl-15745	2	4	is	be	VERB
crl-15745	2	5	no	no	DET
crl-15745	2	6	discussion	discussion	NOUN
crl-15745	2	7	of	of	ADP
crl-15745	2	8	technology	technology	NOUN
crl-15745	2	9	export	export	NOUN
crl-15745	2	10	restrictions	restriction	NOUN
crl-15745	2	11	as	as	SCONJ
crl-15745	2	12	these	these	PRON
crl-15745	2	13	have	have	AUX
crl-15745	2	14	become	become	VERB
crl-15745	2	15	of	of	ADP
crl-15745	2	16	little	little	ADJ
crl-15745	2	17	relevance	relevance	NOUN
crl-15745	2	18	or	or	CCONJ
crl-15745	2	19	of	of	ADP
crl-15745	2	20	state	state	NOUN
crl-15745	2	21	policy	policy	NOUN
crl-15745	2	22	issues	issue	NOUN
crl-15745	2	23	such	such	ADJ
crl-15745	2	24	as	as	ADP
crl-15745	2	25	shrink	shrink	NOUN
crl-15745	2	26	-	-	PUNCT
crl-15745	2	27	wrap	wrap	NOUN
crl-15745	2	28	licensing	licensing	NOUN
crl-15745	2	29	and	and	CCONJ
crl-15745	2	30	economic	economic	ADJ
crl-15745	2	31	development	development	NOUN
crl-15745	2	32	initiatives	initiative	NOUN
crl-15745	2	33	.	.	PUNCT
crl-15745	3	1	although	although	SCONJ
crl-15745	3	2	the	the	DET
crl-15745	3	3	emphasis	emphasis	NOUN
crl-15745	3	4	on	on	ADP
crl-15745	3	5	the	the	DET
crl-15745	3	6	corporate	corporate	ADJ
crl-15745	3	7	viewpoint	viewpoint	NOUN
crl-15745	3	8	may	may	AUX
crl-15745	3	9	be	be	AUX
crl-15745	3	10	seen	see	VERB
crl-15745	3	11	as	as	ADP
crl-15745	3	12	a	a	DET
crl-15745	3	13	shortcoming	shortcoming	NOUN
crl-15745	3	14	by	by	ADP
crl-15745	3	15	those	those	PRON
crl-15745	3	16	in	in	ADP
crl-15745	3	17	libraries	library	NOUN
crl-15745	3	18	and	and	CCONJ
crl-15745	3	19	higher	high	ADJ
crl-15745	3	20	education	education	NOUN
crl-15745	3	21	,	,	PUNCT
crl-15745	3	22	government	government	NOUN
crl-15745	3	23	policy	policy	NOUN
crl-15745	3	24	tends	tend	VERB
crl-15745	3	25	to	to	PART
crl-15745	3	26	be	be	AUX
crl-15745	3	27	economically	economically	ADV
crl-15745	3	28	driven	drive	VERB
crl-15745	3	29	.	.	PUNCT
crl-15745	4	1	an	an	DET
crl-15745	4	2	understanding	understanding	NOUN
crl-15745	4	3	of	of	ADP
crl-15745	4	4	the	the	DET
crl-15745	4	5	issues	issue	NOUN
crl-15745	4	6	from	from	ADP
crl-15745	4	7	this	this	DET
crl-15745	4	8	perspective	perspective	NOUN
crl-15745	4	9	is	be	AUX
crl-15745	4	10	of	of	ADP
crl-15745	4	11	value	value	NOUN
crl-15745	4	12	for	for	ADP
crl-15745	4	13	those	those	DET
crl-15745	4	14	librarians	librarian	NOUN
crl-15745	4	15	seeking	seek	VERB
crl-15745	4	16	possible	possible	ADJ
crl-15745	4	17	solutions	solution	NOUN
crl-15745	4	18	that	that	PRON
crl-15745	4	19	are	be	AUX
crl-15745	4	20	in	in	ADP
crl-15745	4	21	the	the	DET
crl-15745	4	22	best	good	ADJ
crl-15745	4	23	interest	interest	NOUN
crl-15745	4	24	of	of	ADP
crl-15745	4	25	libraries	library	NOUN
crl-15745	4	26	and	and	CCONJ
crl-15745	4	27	their	their	PRON
crl-15745	4	28	users	user	NOUN
crl-15745	4	29	.	.	PUNCT
crl-15745	5	1	the	the	DET
crl-15745	5	2	essays	essay	NOUN
crl-15745	5	3	are	be	AUX
crl-15745	5	4	written	write	VERB
crl-15745	5	5	in	in	ADP
crl-15745	5	6	a	a	DET
crl-15745	5	7	scholarly	scholarly	ADJ
crl-15745	5	8	,	,	PUNCT
crl-15745	5	9	but	but	CCONJ
crl-15745	5	10	easy	easy	ADJ
crl-15745	5	11	-	-	PUNCT
crl-15745	5	12	to	to	PART
crl-15745	5	13	-	-	PUNCT
crl-15745	5	14	read	read	VERB
crl-15745	5	15	,	,	PUNCT
crl-15745	5	16	style	style	NOUN
crl-15745	5	17	,	,	PUNCT
crl-15745	5	18	not	not	PART
crl-15745	5	19	an	an	DET
crl-15745	5	20	easy	easy	ADJ
crl-15745	5	21	task	task	NOUN
crl-15745	5	22	when	when	SCONJ
crl-15745	5	23	describing	describe	VERB
crl-15745	5	24	legal	legal	ADJ
crl-15745	5	25	and	and	CCONJ
crl-15745	5	26	legislative	legislative	ADJ
crl-15745	5	27	issues	issue	NOUN
crl-15745	5	28	.	.	PUNCT
crl-15745	6	1	each	each	DET
crl-15745	6	2	chapter	chapter	NOUN
crl-15745	6	3	has	have	VERB
crl-15745	6	4	suggestions	suggestion	NOUN
crl-15745	6	5	for	for	ADP
crl-15745	6	6	further	further	ADJ
crl-15745	6	7	reading	reading	NOUN
crl-15745	6	8	,	,	PUNCT
crl-15745	6	9	and	and	CCONJ
crl-15745	6	10	an	an	DET
crl-15745	6	11	index	index	NOUN
crl-15745	6	12	makes	make	VERB
crl-15745	6	13	it	it	PRON
crl-15745	6	14	easy	easy	ADJ
crl-15745	6	15	to	to	PART
crl-15745	6	16	locate	locate	VERB
crl-15745	6	17	discussions	discussion	NOUN
crl-15745	6	18	of	of	ADP
crl-15745	6	19	particular	particular	ADJ
crl-15745	6	20	legislation	legislation	NOUN
crl-15745	6	21	.	.	PUNCT
crl-15745	7	1	this	this	DET
crl-15745	7	2	book	book	NOUN
crl-15745	7	3	will	will	AUX
crl-15745	7	4	be	be	AUX
crl-15745	7	5	of	of	ADP
crl-15745	7	6	interest	interest	NOUN
crl-15745	7	7	to	to	ADP
crl-15745	7	8	library	library	NOUN
crl-15745	7	9	administrators	administrator	NOUN
crl-15745	7	10	involved	involve	VERB
crl-15745	7	11	in	in	ADP
crl-15745	7	12	it	it	PRON
crl-15745	7	13	policy	policy	NOUN
crl-15745	7	14	decisions	decision	NOUN
crl-15745	7	15	as	as	ADV
crl-15745	7	16	well	well	ADV
crl-15745	7	17	as	as	ADP
crl-15745	7	18	anyone	anyone	PRON
crl-15745	7	19	who	who	PRON
crl-15745	7	20	desires	desire	VERB
crl-15745	7	21	an	an	DET
crl-15745	7	22	overview	overview	NOUN
crl-15745	7	23	of	of	ADP
crl-15745	7	24	the	the	DET
crl-15745	7	25	major	major	ADJ
crl-15745	7	26	it	it	PRON
crl-15745	7	27	issues	issue	NOUN
crl-15745	7	28	and	and	CCONJ
crl-15745	7	29	resulting	result	VERB
crl-15745	7	30	legislation.—mark	legislation.—mark	NOUN
crl-15745	7	31	a.	a.	NOUN
crl-15745	7	32	stoffan	stoffan	PROPN
crl-15745	7	33	,	,	PUNCT
crl-15745	7	34	western	western	ADJ
crl-15745	7	35	north	north	PROPN
crl-15745	7	36	carolina	carolina	PROPN
crl-15745	7	37	library	library	PROPN
crl-15745	7	38	network	network	NOUN
crl-15745	7	39	.	.	PUNCT
crl-15745	8	1	digital	digital	PROPN
crl-15745	8	2	versus	versus	ADP
crl-15745	8	3	non	non	ADJ
crl-15745	8	4	-	-	ADJ
crl-15745	8	5	digital	digital	ADJ
crl-15745	8	6	reference	reference	NOUN
crl-15745	8	7	:	:	PUNCT
crl-15745	8	8	ask	ask	VERB
crl-15745	8	9	a	a	DET
crl-15745	8	10	librarian	librarian	ADJ
crl-15745	8	11	online	online	NOUN
crl-15745	8	12	and	and	CCONJ
crl-15745	8	13	offline	offline	ADJ
crl-15745	8	14	.	.	PUNCT
crl-15745	9	1	ed	ed	NOUN
crl-15745	9	2	.	.	PUNCT
crl-15745	9	3	jessamyn	jessamyn	PROPN
crl-15745	9	4	west	west	PROPN
crl-15745	9	5	.	.	PUNCT
crl-15745	10	1	new	new	PROPN
crl-15745	10	2	york	york	PROPN
crl-15745	10	3	:	:	PUNCT
crl-15745	10	4	haworth	haworth	NOUN
crl-15745	10	5	(	(	PUNCT
crl-15745	10	6	published	publish	VERB
crl-15745	10	7	simultaneously	simultaneously	ADV
crl-15745	10	8	as	as	ADP
crl-15745	10	9	the	the	DET
crl-15745	10	10	reference	reference	NOUN
crl-15745	10	11	librarian	librarian	NOUN
crl-15745	10	12	,	,	PUNCT
crl-15745	10	13	no	no	INTJ
crl-15745	10	14	.	.	NOUN
crl-15745	10	15	85	85	NUM
crl-15745	10	16	)	)	PUNCT
crl-15745	10	17	,	,	PUNCT
crl-15745	10	18	2004.154p	2004.154p	NUM
crl-15745	10	19	.	.	PUNCT
crl-15745	11	1	alk	alk	PROPN
crl-15745	11	2	.	.	PUNCT
crl-15745	11	3	paper	paper	NOUN
crl-15745	11	4	,	,	PUNCT
crl-15745	11	5	paper	paper	VERB
crl-15745	11	6	$	$	SYM
crl-15745	11	7	29.95	29.95	NUM
crl-15745	11	8	(	(	PUNCT
crl-15745	11	9	isbn	isbn	ADJ
crl-15745	11	10	0789024438	0789024438	NUM
crl-15745	11	11	)	)	PUNCT
crl-15745	11	12	;	;	PUNCT
crl-15745	11	13	cloth	cloth	NOUN
crl-15745	11	14	$	$	SYM
crl-15745	11	15	49.95	49.95	NUM
crl-15745	11	16	(	(	PUNCT
crl-15745	11	17	isbn	isbn	ADJ
crl-15745	11	18	078902442x	078902442x	PROPN
crl-15745	11	19	)	)	PUNCT
crl-15745	11	20	.	.	PUNCT
crl-15745	12	1	lc	lc	PROPN
crl-15745	12	2	2004	2004	NUM
crl-15745	12	3	-	-	SYM
crl-15745	12	4	6246	6246	NUM
crl-15745	12	5	.	.	PUNCT
crl-15745	13	1	librarians	librarian	NOUN
crl-15745	13	2	,	,	PUNCT
crl-15745	13	3	in	in	ADP
crl-15745	13	4	their	their	PRON
crl-15745	13	5	role	role	NOUN
crl-15745	13	6	as	as	ADP
crl-15745	13	7	information	information	NOUN
crl-15745	13	8	providers	provider	NOUN
crl-15745	13	9	,	,	PUNCT
crl-15745	13	10	have	have	AUX
crl-15745	13	11	always	always	ADV
crl-15745	13	12	had	have	VERB
crl-15745	13	13	to	to	PART
crl-15745	13	14	adapt	adapt	VERB
crl-15745	13	15	to	to	ADP
crl-15745	13	16	changing	change	VERB
crl-15745	13	17	technologies	technology	NOUN
crl-15745	13	18	in	in	ADP
crl-15745	13	19	their	their	PRON
crl-15745	13	20	continuing	continue	VERB
crl-15745	13	21	efforts	effort	NOUN
crl-15745	13	22	to	to	PART
crl-15745	13	23	serve	serve	VERB
crl-15745	13	24	patrons	patron	NOUN
crl-15745	13	25	.	.	PUNCT
crl-15745	14	1	digital	digital	ADJ
crl-15745	14	2	versus	versus	ADP
crl-15745	14	3	non	non	ADJ
crl-15745	14	4	-	-	ADJ
crl-15745	14	5	digital	digital	ADJ
crl-15745	14	6	reference	reference	NOUN
crl-15745	14	7	explores	explore	VERB
crl-15745	14	8	the	the	DET
crl-15745	14	9	use	use	NOUN
crl-15745	14	10	of	of	ADP
crl-15745	14	11	digital	digital	ADJ
crl-15745	14	12	reference	reference	NOUN
crl-15745	14	13	services	service	NOUN
crl-15745	14	14	(	(	PUNCT
crl-15745	14	15	online	online	ADJ
crl-15745	14	16	and	and	CCONJ
crl-15745	14	17	e	e	NOUN
crl-15745	14	18	-	-	NOUN
crl-15745	14	19	mail	mail	NOUN
crl-15745	14	20	)	)	PUNCT
crl-15745	14	21	in	in	ADP
crl-15745	14	22	various	various	ADJ
crl-15745	14	23	settings	setting	NOUN
crl-15745	14	24	and	and	CCONJ
crl-15745	14	25	describes	describe	VERB
crl-15745	14	26	the	the	DET
crl-15745	14	27	many	many	ADJ
crl-15745	14	28	issues	issue	NOUN
crl-15745	14	29	and	and	CCONJ
crl-15745	14	30	challenges	challenge	NOUN
crl-15745	14	31	librarians	librarian	NOUN
crl-15745	14	32	face	face	VERB
crl-15745	14	33	in	in	ADP
crl-15745	14	34	the	the	DET
crl-15745	14	35	development	development	NOUN
crl-15745	14	36	and	and	CCONJ
crl-15745	14	37	implementation	implementation	NOUN
crl-15745	14	38	of	of	ADP
crl-15745	14	39	these	these	DET
crl-15745	14	40	types	type	NOUN
crl-15745	14	41	of	of	ADP
crl-15745	14	42	services	service	NOUN
crl-15745	14	43	.	.	PUNCT
crl-15745	15	1	the	the	DET
crl-15745	15	2	book	book	NOUN
crl-15745	15	3	is	be	AUX
crl-15745	15	4	arranged	arrange	VERB
crl-15745	15	5	thematically	thematically	ADV
crl-15745	15	6	and	and	CCONJ
crl-15745	15	7	examines	examine	VERB
crl-15745	15	8	issues	issue	NOUN
crl-15745	15	9	from	from	ADP
crl-15745	15	10	the	the	DET
crl-15745	15	11	past	past	NOUN
crl-15745	15	12	(	(	PUNCT
crl-15745	15	13	“	"	PUNCT
crl-15745	15	14	the	the	DET
crl-15745	15	15	old	old	ADJ
crl-15745	15	16	versus	versus	ADP
crl-15745	15	17	the	the	DET
crl-15745	15	18	new	new	ADJ
crl-15745	15	19	”	"	PUNCT
crl-15745	15	20	)	)	PUNCT
crl-15745	15	21	,	,	PUNCT
crl-15745	15	22	the	the	DET
crl-15745	15	23	present	present	ADJ
crl-15745	15	24	(	(	PUNCT
crl-15745	15	25	“	"	PUNCT
crl-15745	15	26	how	how	SCONJ
crl-15745	15	27	we	we	PRON
crl-15745	15	28	do	do	AUX
crl-15745	15	29	it	it	PRON
crl-15745	15	30	here	here	ADV
crl-15745	15	31	”	"	PUNCT
crl-15745	15	32	)	)	PUNCT
crl-15745	15	33	and	and	CCONJ
crl-15745	15	34	the	the	DET
crl-15745	15	35	future	future	NOUN
crl-15745	15	36	(	(	PUNCT
crl-15745	15	37	“	"	PUNCT
crl-15745	15	38	a	a	DET
crl-15745	15	39	few	few	ADJ
crl-15745	15	40	things	thing	NOUN
crl-15745	15	41	to	to	PART
crl-15745	15	42	think	think	VERB
crl-15745	15	43	about	about	ADP
crl-15745	15	44	”	"	PUNCT
crl-15745	15	45	)	)	PUNCT
crl-15745	15	46	.	.	PUNCT
crl-15745	16	1	section	section	NOUN
crl-15745	16	2	one	one	PRON
crl-15745	16	3	offers	offer	VERB
crl-15745	16	4	the	the	DET
crl-15745	16	5	reader	reader	NOUN
crl-15745	16	6	an	an	DET
crl-15745	16	7	opportunity	opportunity	NOUN
crl-15745	16	8	to	to	PART
crl-15745	16	9	review	review	VERB
crl-15745	16	10	traditional	traditional	ADJ
crl-15745	16	11	reference	reference	NOUN
crl-15745	16	12	services	service	NOUN
crl-15745	16	13	and	and	CCONJ
crl-15745	16	14	to	to	PART
crl-15745	16	15	view	view	VERB
crl-15745	16	16	them	they	PRON
crl-15745	16	17	through	through	ADP
crl-15745	16	18	the	the	DET
crl-15745	16	19	lens	lens	NOUN
crl-15745	16	20	of	of	ADP
crl-15745	16	21	more	more	ADJ
crl-15745	16	22	recent	recent	ADJ
crl-15745	16	23	technologies	technology	NOUN
crl-15745	16	24	.	.	PUNCT
crl-15745	17	1	do	do	AUX
crl-15745	17	2	these	these	DET
crl-15745	17	3	older	old	ADJ
crl-15745	17	4	models	model	NOUN
crl-15745	17	5	of	of	ADP
crl-15745	17	6	reference	reference	NOUN
crl-15745	17	7	service	service	NOUN
crl-15745	17	8	provide	provide	VERB
crl-15745	17	9	lessons	lesson	NOUN
crl-15745	17	10	from	from	ADP
crl-15745	17	11	which	which	PRON
crl-15745	17	12	we	we	PRON
crl-15745	17	13	can	can	AUX
crl-15745	17	14	still	still	ADV
crl-15745	17	15	learn	learn	VERB
crl-15745	17	16	?	?	PUNCT
crl-15745	18	1	this	this	DET
crl-15745	18	2	section	section	NOUN
crl-15745	18	3	examines	examine	VERB
crl-15745	18	4	the	the	DET
crl-15745	18	5	history	history	NOUN
crl-15745	18	6	of	of	ADP
crl-15745	18	7	telephone	telephone	NOUN
crl-15745	18	8	reference	reference	NOUN
crl-15745	18	9	;	;	PUNCT
crl-15745	18	10	presents	present	VERB
crl-15745	18	11	a	a	DET
crl-15745	18	12	case	case	NOUN
crl-15745	18	13	study	study	NOUN
crl-15745	18	14	on	on	ADP
crl-15745	18	15	the	the	DET
crl-15745	18	16	development	development	NOUN
crl-15745	18	17	and	and	CCONJ
crl-15745	18	18	implementation	implementation	NOUN
crl-15745	18	19	of	of	ADP
crl-15745	18	20	an	an	DET
crl-15745	18	21	e	e	NOUN
crl-15745	18	22	-	-	NOUN
crl-15745	18	23	mail	mail	NOUN
crl-15745	18	24	reference	reference	NOUN
crl-15745	18	25	service	service	NOUN
crl-15745	18	26	;	;	PUNCT
crl-15745	18	27	explores	explore	VERB
crl-15745	18	28	the	the	DET
crl-15745	18	29	use	use	NOUN
crl-15745	18	30	of	of	ADP
crl-15745	18	31	digital	digital	ADJ
crl-15745	18	32	reference	reference	NOUN
crl-15745	18	33	as	as	ADP
crl-15745	18	34	a	a	DET
crl-15745	18	35	teaching	teaching	NOUN
crl-15745	18	36	tool	tool	NOUN
crl-15745	18	37	for	for	ADP
crl-15745	18	38	new	new	ADJ
crl-15745	18	39	librarians	librarian	NOUN
crl-15745	18	40	;	;	PUNCT
crl-15745	18	41	considers	consider	VERB
crl-15745	18	42	the	the	DET
crl-15745	18	43	relationship	relationship	NOUN
crl-15745	18	44	between	between	ADP
crl-15745	18	45	university	university	NOUN
crl-15745	18	46	archives	archive	NOUN
crl-15745	18	47	and	and	CCONJ
crl-15745	18	48	remote	remote	ADJ
crl-15745	18	49	users	user	NOUN
crl-15745	18	50	in	in	ADP
crl-15745	18	51	the	the	DET
crl-15745	18	52	digital	digital	ADJ
crl-15745	18	53	age	age	NOUN
crl-15745	18	54	;	;	PUNCT
crl-15745	18	55	and	and	CCONJ
crl-15745	18	56	includes	include	VERB
crl-15745	18	57	a	a	DET
crl-15745	18	58	survey	survey	NOUN
crl-15745	18	59	of	of	ADP
crl-15745	18	60	e	e	NOUN
crl-15745	18	61	-	-	NOUN
crl-15745	18	62	mail	mail	NOUN
crl-15745	18	63	reference	reference	NOUN
crl-15745	18	64	service	service	NOUN
crl-15745	18	65	in	in	ADP
crl-15745	18	66	use	use	NOUN
crl-15745	18	67	in	in	ADP
crl-15745	18	68	public	public	ADJ
crl-15745	18	69	libraries	library	NOUN
crl-15745	18	70	.	.	PUNCT
crl-15745	19	1	at	at	ADP
crl-15745	19	2	its	its	PRON
crl-15745	19	3	most	most	ADV
crl-15745	19	4	basic	basic	ADJ
crl-15745	19	5	,	,	PUNCT
crl-15745	19	6	telephone	telephone	NOUN
crl-15745	19	7	reference	reference	NOUN
crl-15745	19	8	served	serve	VERB
crl-15745	19	9	as	as	ADP
crl-15745	19	10	a	a	DET
crl-15745	19	11	precursor	precursor	NOUN
crl-15745	19	12	to	to	ADP
crl-15745	19	13	the	the	DET
crl-15745	19	14	myriad	myriad	ADJ
crl-15745	19	15	aska	aska	PROPN
crl-15745	19	16	services	service	NOUN
crl-15745	19	17	that	that	PRON
crl-15745	19	18	exist	exist	VERB
crl-15745	19	19	today	today	NOUN
crl-15745	19	20	.	.	PUNCT
crl-15745	20	1	the	the	DET
crl-15745	20	2	telephone	telephone	NOUN
crl-15745	20	3	extended	extend	VERB
crl-15745	20	4	beyond	beyond	ADP
crl-15745	20	5	the	the	DET
crl-15745	20	6	walls	wall	NOUN
crl-15745	20	7	of	of	ADP
crl-15745	20	8	the	the	DET
crl-15745	20	9	physical	physical	ADJ
crl-15745	20	10	building	building	NOUN
crl-15745	20	11	and	and	CCONJ
crl-15745	20	12	served	serve	VERB
crl-15745	20	13	as	as	ADP
crl-15745	20	14	a	a	DET
crl-15745	20	15	conduit	conduit	NOUN
crl-15745	20	16	for	for	ADP
crl-15745	20	17	allowing	allow	VERB
crl-15745	20	18	the	the	DET
crl-15745	20	19	user	user	NOUN
crl-15745	20	20	to	to	PART
crl-15745	20	21	enter	enter	VERB
crl-15745	20	22	the	the	DET
crl-15745	20	23	library	library	NOUN
crl-15745	20	24	remotely	remotely	ADV
crl-15745	20	25	.	.	PUNCT
crl-15745	21	1	m.	m.	NOUN
crl-15745	21	2	kathleen	kathleen	PROPN
crl-15745	21	3	kern	kern	PROPN
crl-15745	21	4	states	state	VERB
crl-15745	21	5	that	that	SCONJ
crl-15745	21	6	in	in	ADP
crl-15745	21	7	the	the	DET
crl-15745	21	8	early	early	ADJ
crl-15745	21	9	days	day	NOUN
crl-15745	21	10	libraries	library	NOUN
crl-15745	21	11	marketed	market	VERB
crl-15745	21	12	their	their	PRON
crl-15745	21	13	telephone	telephone	NOUN
crl-15745	21	14	services	service	NOUN
crl-15745	21	15	to	to	ADP
crl-15745	21	16	a	a	DET
crl-15745	21	17	specifi	specifi	PROPN
crl-15745	21	18	c	c	PROPN
crl-15745	21	19	clientele	clientele	PROPN
crl-15745	21	20	,	,	PUNCT
crl-15745	21	21	mainly	mainly	ADV
crl-15745	21	22	businessmen	businessman	NOUN
crl-15745	21	23	.	.	PUNCT
crl-15745	22	1	“	"	PUNCT
crl-15745	22	2	businessmen	businessman	NOUN
crl-15745	22	3	”	"	PUNCT
crl-15745	22	4	writes	write	VERB
crl-15745	22	5	kern	kern	PROPN
crl-15745	22	6	,	,	PUNCT
crl-15745	22	7	“	"	PUNCT
crl-15745	22	8	were	be	AUX
crl-15745	22	9	thought	think	VERB
crl-15745	22	10	to	to	PART
crl-15745	22	11	be	be	AUX
crl-15745	22	12	people	people	NOUN
crl-15745	22	13	with	with	ADP
crl-15745	22	14	serious	serious	ADJ
crl-15745	22	15	questions	question	NOUN
crl-15745	22	16	and	and	CCONJ
crl-15745	22	17	with	with	ADP
crl-15745	22	18	serious	serious	ADJ
crl-15745	22	19	community	community	NOUN
crl-15745	22	20	influence	influence	NOUN
crl-15745	22	21	.	.	PUNCT
crl-15745	22	22	”	"	PUNCT
crl-15745	23	1	by	by	ADP
crl-15745	23	2	the	the	DET
crl-15745	23	3	1970s	1970	NOUN
crl-15745	23	4	,	,	PUNCT
crl-15745	23	5	reference	reference	NOUN
crl-15745	23	6	services	service	NOUN
crl-15745	23	7	began	begin	VERB
crl-15745	23	8	to	to	PART
crl-15745	23	9	change	change	VERB
crl-15745	23	10	their	their	PRON
crl-15745	23	11	focus	focus	NOUN
crl-15745	23	12	to	to	PART
crl-15745	23	13	encompass	encompass	VERB
crl-15745	23	14	the	the	DET
crl-15745	23	15	broader	broad	ADJ
crl-15745	23	16	community	community	NOUN
crl-15745	23	17	.	.	PUNCT
crl-15745	24	1	one	one	NUM
crl-15745	24	2	issue	issue	NOUN
crl-15745	24	3	of	of	ADP
crl-15745	24	4	particular	particular	ADJ
crl-15745	24	5	concern	concern	NOUN
crl-15745	24	6	was	be	AUX
crl-15745	24	7	on	on	ADP
crl-15745	24	8	what	what	DET
crl-15745	24	9	types	type	NOUN
crl-15745	24	10	of	of	ADP
crl-15745	24	11	questions	question	NOUN
crl-15745	24	12	were	be	AUX
crl-15745	24	13	acceptable	acceptable	ADJ
crl-15745	24	14	for	for	ADP
crl-15745	24	15	telephone	telephone	NOUN
crl-15745	24	16	reference	reference	NOUN
crl-15745	24	17	.	.	PUNCT
crl-15745	25	1	although	although	SCONJ
crl-15745	25	2	many	many	ADJ
crl-15745	25	3	libraries	library	NOUN
crl-15745	25	4	varied	varied	ADJ
crl-15745	25	5	in	in	ADP
crl-15745	25	6	their	their	PRON
crl-15745	25	7	approach	approach	NOUN
crl-15745	25	8	,	,	PUNCT
crl-15745	25	9	others	other	NOUN
crl-15745	25	10	viewed	view	VERB
crl-15745	25	11	telephone	telephone	NOUN
crl-15745	25	12	reference	reference	NOUN
crl-15745	25	13	as	as	ADP
crl-15745	25	14	“	"	PUNCT
crl-15745	25	15	a	a	DET
crl-15745	25	16	limited	limited	ADJ
crl-15745	25	17	method	method	NOUN
crl-15745	25	18	of	of	ADP
crl-15745	25	19	reference	reference	NOUN
crl-15745	25	20	communication	communication	NOUN
crl-15745	25	21	…	…	PUNCT
crl-15745	25	22	and	and	CCONJ
crl-15745	25	23	discouraged	discourage	VERB
crl-15745	25	24	providing	provide	VERB
crl-15745	25	25	in	in	ADP
crl-15745	25	26	-	-	PUNCT
crl-15745	25	27	depth	depth	NOUN
crl-15745	25	28	and	and	CCONJ
crl-15745	25	29	research	research	NOUN
crl-15745	25	30	assistance	assistance	NOUN
crl-15745	25	31	via	via	ADP
crl-15745	25	32	telephone	telephone	NOUN
crl-15745	25	33	.	.	PUNCT
crl-15745	25	34	”	"	PUNCT
crl-15745	26	1	according	accord	VERB
crl-15745	26	2	to	to	ADP
crl-15745	26	3	kern	kern	PROPN
crl-15745	26	4	,	,	PUNCT
crl-15745	26	5	“	"	PUNCT
crl-15745	26	6	a	a	DET
crl-15745	26	7	less	less	ADJ
crl-15745	26	8	than	than	ADP
crl-15745	26	9	perfect	perfect	ADJ
crl-15745	26	10	innovation	innovation	NOUN
crl-15745	26	11	in	in	ADP
crl-15745	26	12	the	the	DET
crl-15745	26	13	past	past	NOUN
crl-15745	26	14	does	do	AUX
crl-15745	26	15	not	not	PART
crl-15745	26	16	indicate	indicate	VERB
crl-15745	26	17	that	that	SCONJ
crl-15745	26	18	a	a	DET
crl-15745	26	19	similar	similar	ADJ
crl-15745	26	20	future	future	ADJ
crl-15745	26	21	innovation	innovation	NOUN
crl-15745	26	22	will	will	AUX
crl-15745	26	23	fail	fail	VERB
crl-15745	26	24	,	,	PUNCT
crl-15745	26	25	but	but	CCONJ
crl-15745	26	26	it	it	PRON
crl-15745	26	27	should	should	AUX
crl-15745	26	28	be	be	AUX
crl-15745	26	29	something	something	PRON
crl-15745	26	30	from	from	ADP
crl-15745	26	31	which	which	PRON
crl-15745	26	32	we	we	PRON
crl-15745	26	33	learn	learn	VERB
crl-15745	26	34	.	.	PUNCT
crl-15745	26	35	”	"	PUNCT
crl-15745	27	1	susan	susan	PROPN
crl-15745	27	2	m.	m.	PROPN
crl-15745	27	3	braxton	braxton	PROPN
crl-15745	27	4	and	and	CCONJ
crl-15745	27	5	maureen	maureen	PROPN
crl-15745	27	6	brunsdale	brunsdale	PROPN
crl-15745	27	7	explore	explore	VERB
crl-15745	27	8	the	the	DET
crl-15745	27	9	historical	historical	ADJ
crl-15745	27	10	development	development	NOUN
crl-15745	27	11	of	of	ADP
crl-15745	27	12	e	e	NOUN
crl-15745	27	13	-	-	NOUN
crl-15745	27	14	mail	mail	NOUN
crl-15745	27	15	reference	reference	NOUN
crl-15745	27	16	services	service	NOUN
crl-15745	27	17	and	and	CCONJ
crl-15745	27	18	report	report	NOUN
crl-15745	27	19	on	on	ADP
crl-15745	27	20	its	its	PRON
crl-15745	27	21	use	use	NOUN
crl-15745	27	22	at	at	ADP
crl-15745	27	23	illinois	illinois	PROPN
crl-15745	27	24	state	state	PROPN
crl-15745	27	25	university	university	PROPN
crl-15745	27	26	.	.	PUNCT
crl-15745	28	1	e	e	X
crl-15745	28	2	-	-	NOUN
crl-15745	28	3	mail	mail	NOUN
crl-15745	28	4	was	be	AUX
crl-15745	28	5	initially	initially	ADV
crl-15745	28	6	used	use	VERB
crl-15745	28	7	in	in	ADP
crl-15745	28	8	libraries	library	NOUN
crl-15745	28	9	for	for	ADP
crl-15745	28	10	interlibrary	interlibrary	ADJ
crl-15745	28	11	loan	loan	NOUN
crl-15745	28	12	because	because	SCONJ
crl-15745	28	13	it	it	PRON
crl-15745	28	14	was	be	AUX
crl-15745	28	15	a	a	DET
crl-15745	28	16	cheaper	cheap	ADJ
crl-15745	28	17	alternative	alternative	NOUN
crl-15745	28	18	to	to	ADP
crl-15745	28	19	telephone	telephone	NOUN
crl-15745	28	20	or	or	CCONJ
crl-15745	28	21	traditional	traditional	ADJ
crl-15745	28	22	mail	mail	NOUN
crl-15745	28	23	communication	communication	NOUN
crl-15745	28	24	between	between	ADP
crl-15745	28	25	borrowing	borrowing	NOUN
crl-15745	28	26	and	and	CCONJ
crl-15745	28	27	lending	lending	NOUN
crl-15745	28	28	libraries	library	NOUN
crl-15745	28	29	.	.	PUNCT
crl-15745	29	1	ill	ill	ADJ
crl-15745	29	2	was	be	AUX
crl-15745	29	3	the	the	DET
crl-15745	29	4	primary	primary	ADJ
crl-15745	29	5	use	use	NOUN
crl-15745	29	6	of	of	ADP
crl-15745	29	7	e	e	NOUN
crl-15745	29	8	-	-	NOUN
crl-15745	29	9	mail	mail	NOUN
crl-15745	29	10	in	in	ADP
crl-15745	29	11	libraries	library	NOUN
crl-15745	29	12	until	until	ADP
crl-15745	29	13	the	the	DET
crl-15745	29	14	late	late	ADJ
crl-15745	29	15	1980s	1980s	NUM
crl-15745	29	16	.	.	PUNCT
crl-15745	30	1	according	accord	VERB
crl-15745	30	2	to	to	ADP
crl-15745	30	3	braxton	braxton	PROPN
crl-15745	30	4	and	and	CCONJ
crl-15745	30	5	brunsdale	brunsdale	NOUN
crl-15745	30	6	,	,	PUNCT
crl-15745	30	7	by	by	ADP
crl-15745	30	8	may	may	PROPN
crl-15745	30	9	1999	1999	NUM
crl-15745	30	10	,	,	PUNCT
crl-15745	30	11	only	only	ADV
crl-15745	30	12	about	about	ADV
crl-15745	30	13	45	45	NUM
crl-15745	30	14	percent	percent	NOUN
crl-15745	30	15	of	of	ADP
crl-15745	30	16	academic	academic	ADJ
crl-15745	30	17	libraries	library	NOUN
crl-15745	30	18	provided	provide	VERB
crl-15745	30	19	some	some	DET
crl-15745	30	20	form	form	NOUN
crl-15745	30	21	of	of	ADP
crl-15745	30	22	e	e	NOUN
crl-15745	30	23	-	-	NOUN
crl-15745	30	24	mail	mail	NOUN
crl-15745	30	25	reference	reference	NOUN
crl-15745	30	26	.	.	PUNCT
crl-15745	31	1	abigail	abigail	PROPN
crl-15745	31	2	leah	leah	PROPN
crl-15745	31	3	plumb	plumb	PROPN
crl-15745	31	4	shares	share	VERB
crl-15745	31	5	her	her	PRON
crl-15745	31	6	library	library	ADJ
crl-15745	31	7	school	school	NOUN
crl-15745	31	8	experience	experience	NOUN
crl-15745	31	9	as	as	ADP
crl-15745	31	10	a	a	DET
crl-15745	31	11	volunteer	volunteer	NOUN
crl-15745	31	12	at	at	ADP
crl-15745	31	13	the	the	DET
crl-15745	31	14	university	university	PROPN
crl-15745	31	15	of	of	ADP
crl-15745	31	16	michigan	michigan	PROPN
crl-15745	31	17	’s	’s	PART
crl-15745	31	18	internet	internet	NOUN
crl-15745	31	19	public	public	ADJ
crl-15745	31	20	library	library	NOUN
crl-15745	31	21	(	(	PUNCT
crl-15745	31	22	ipl	ipl	PROPN
crl-15745	31	23	)	)	PUNCT
crl-15745	31	24	,	,	PUNCT
crl-15745	31	25	a	a	DET
crl-15745	31	26	digital	digital	ADJ
crl-15745	31	27	library	library	NOUN
crl-15745	31	28	provided	provide	VERB
crl-15745	31	29	for	for	ADP
crl-15745	31	30	the	the	DET
crl-15745	31	31	internet	internet	NOUN
crl-15745	31	32	community	community	NOUN
crl-15745	31	33	.	.	PUNCT
crl-15745	32	1	plumb	plumb	PROPN
crl-15745	32	2	believes	believe	VERB
crl-15745	32	3	e	e	NOUN
crl-15745	32	4	-	-	NOUN
crl-15745	32	5	mail	mail	NOUN
crl-15745	32	6	reference	reference	NOUN
crl-15745	32	7	can	can	AUX
crl-15745	32	8	help	help	VERB
crl-15745	32	9	develop	develop	VERB
crl-15745	32	10	and	and	CCONJ
crl-15745	32	11	foster	foster	VERB
crl-15745	32	12	traditional	traditional	ADJ
crl-15745	32	13	reference	reference	NOUN
crl-15745	32	14	skills	skill	NOUN
crl-15745	32	15	during	during	ADP
crl-15745	32	16	the	the	DET
crl-15745	32	17	formative	formative	ADJ
crl-15745	32	18	stages	stage	NOUN
crl-15745	32	19	of	of	ADP
crl-15745	32	20	a	a	DET
crl-15745	32	21	librarian	librarian	NOUN
crl-15745	32	22	’s	’s	PART
crl-15745	32	23	career	career	NOUN
crl-15745	32	24	.	.	PUNCT
crl-15745	33	1	the	the	DET
crl-15745	33	2	use	use	NOUN
crl-15745	33	3	of	of	ADP
crl-15745	33	4	a	a	DET
crl-15745	33	5	medium	medium	NOUN
crl-15745	33	6	such	such	ADJ
crl-15745	33	7	as	as	SCONJ
crl-15745	33	8	ipl	ipl	PROPN
crl-15745	33	9	provides	provide	VERB
crl-15745	33	10	students	student	NOUN
crl-15745	33	11	the	the	DET
crl-15745	33	12	opportunity	opportunity	NOUN
crl-15745	33	13	to	to	PART
crl-15745	33	14	control	control	VERB
crl-15745	33	15	specific	specific	ADJ
crl-15745	33	16	aspects	aspect	NOUN
crl-15745	33	17	of	of	ADP
crl-15745	33	18	the	the	DET
crl-15745	33	19	reference	reference	NOUN
crl-15745	33	20	interaction	interaction	NOUN
crl-15745	33	21	in	in	ADP
crl-15745	33	22	a	a	DET
crl-15745	33	23	way	way	NOUN
crl-15745	33	24	that	that	PRON
crl-15745	33	25	can	can	AUX
crl-15745	33	26	not	not	PART
crl-15745	33	27	be	be	AUX
crl-15745	33	28	done	do	VERB
crl-15745	33	29	in	in	ADP
crl-15745	33	30	person	person	NOUN
crl-15745	33	31	.	.	PUNCT
crl-15745	34	1	“	"	PUNCT
crl-15745	34	2	without	without	ADP
crl-15745	34	3	the	the	DET
crl-15745	34	4	immediate	immediate	ADJ
crl-15745	34	5	(	(	PUNCT
crl-15745	34	6	and	and	CCONJ
crl-15745	34	7	potentially	potentially	ADV
crl-15745	34	8	terrifying	terrifying	ADJ
crl-15745	34	9	)	)	PUNCT
crl-15745	34	10	presence	presence	NOUN
crl-15745	34	11	of	of	ADP
crl-15745	34	12	a	a	DET
crl-15745	34	13	patron	patron	NOUN
crl-15745	34	14	,	,	PUNCT
crl-15745	34	15	we	we	PRON
crl-15745	34	16	learned	learn	VERB
crl-15745	34	17	how	how	SCONJ
crl-15745	34	18	to	to	PART
crl-15745	34	19	examine	examine	VERB
crl-15745	34	20	and	and	CCONJ
crl-15745	34	21	evaluate	evaluate	VERB
crl-15745	34	22	a	a	DET
crl-15745	34	23	patron	patron	NOUN
crl-15745	34	24	’s	’s	PART
crl-15745	34	25	question	question	NOUN
crl-15745	34	26	with	with	ADP
crl-15745	34	27	care	care	NOUN
crl-15745	34	28	;	;	PUNCT
crl-15745	34	29	how	how	SCONJ
crl-15745	34	30	to	to	PART
crl-15745	34	31	figure	figure	VERB
crl-15745	34	32	out	out	ADP
crl-15745	34	33	where	where	SCONJ
crl-15745	34	34	to	to	PART
crl-15745	34	35	start	start	VERB
crl-15745	34	36	searching	search	VERB
crl-15745	34	37	;	;	PUNCT
crl-15745	34	38	how	how	SCONJ
crl-15745	34	39	to	to	PART
crl-15745	34	40	organize	organize	VERB
crl-15745	34	41	the	the	DET
crl-15745	34	42	information	information	NOUN
crl-15745	34	43	gleaned	glean	VERB
crl-15745	34	44	and	and	CCONJ
crl-15745	34	45	how	how	SCONJ
crl-15745	34	46	to	to	PART
crl-15745	34	47	respond	respond	VERB
crl-15745	34	48	to	to	ADP
crl-15745	34	49	the	the	DET
crl-15745	34	50	patron	patron	NOUN
crl-15745	34	51	in	in	ADP
crl-15745	34	52	a	a	DET
crl-15745	34	53	comprehensible	comprehensible	ADJ
crl-15745	34	54	way	way	NOUN
crl-15745	34	55	.	.	PUNCT
crl-15745	34	56	”	"	PUNCT
crl-15745	35	1	over	over	ADP
crl-15745	35	2	the	the	DET
crl-15745	35	3	course	course	NOUN
crl-15745	35	4	of	of	ADP
crl-15745	35	5	answering	answer	VERB
crl-15745	35	6	questions	question	NOUN
crl-15745	35	7	,	,	PUNCT
crl-15745	35	8	volunteers	volunteer	NOUN
crl-15745	35	9	also	also	ADV
crl-15745	35	10	learned	learn	VERB
crl-15745	35	11	the	the	DET
crl-15745	35	12	value	value	NOUN
crl-15745	35	13	and	and	CCONJ
crl-15745	35	14	importance	importance	NOUN
crl-15745	35	15	of	of	ADP
crl-15745	35	16	cooperation	cooperation	NOUN
crl-15745	35	17	among	among	ADP
crl-15745	35	18	colleagues	colleague	NOUN
crl-15745	35	19	.	.	PUNCT
crl-15745	36	1	katharine	katharine	PROPN
crl-15745	36	2	a.	a.	PROPN
crl-15745	36	3	salzmann	salzmann	PROPN
crl-15745	36	4	discusses	discuss	VERB
crl-15745	36	5	the	the	DET
crl-15745	36	6	special	special	ADJ
crl-15745	36	7	issues	issue	NOUN
crl-15745	36	8	university	university	NOUN
crl-15745	36	9	archivists	archivist	NOUN
crl-15745	36	10	face	face	VERB
crl-15745	36	11	in	in	ADP
crl-15745	36	12	using	use	VERB
crl-15745	36	13	digital	digital	ADJ
crl-15745	36	14	reference	reference	NOUN
crl-15745	36	15	to	to	PART
crl-15745	36	16	provide	provide	VERB
crl-15745	36	17	access	access	NOUN
crl-15745	36	18	to	to	ADP
crl-15745	36	19	archival	archival	VERB
crl-15745	36	20	records	record	NOUN
crl-15745	36	21	for	for	ADP
crl-15745	36	22	remote	remote	ADJ
crl-15745	36	23	users	user	NOUN
crl-15745	36	24	.	.	PUNCT
crl-15745	37	1	reviewing	review	VERB
crl-15745	37	2	the	the	DET
crl-15745	37	3	current	current	ADJ
crl-15745	37	4	literature	literature	NOUN
crl-15745	37	5	,	,	PUNCT
crl-15745	37	6	salzmann	salzmann	PROPN
crl-15745	37	7	explains	explain	VERB
crl-15745	37	8	that	that	SCONJ
crl-15745	37	9	although	although	SCONJ
crl-15745	37	10	archives	archive	NOUN
crl-15745	37	11	’	'	PUNCT
crl-15745	37	12	web	web	NOUN
crl-15745	37	13	sites	site	NOUN
crl-15745	37	14	have	have	AUX
crl-15745	37	15	evolved	evolve	VERB
crl-15745	37	16	in	in	ADP
crl-15745	37	17	the	the	DET
crl-15745	37	18	past	past	ADJ
crl-15745	37	19	decade	decade	NOUN
crl-15745	37	20	,	,	PUNCT
crl-15745	37	21	they	they	PRON
crl-15745	37	22	still	still	ADV
crl-15745	37	23	“	"	PUNCT
crl-15745	37	24	do	do	AUX
crl-15745	37	25	not	not	PART
crl-15745	37	26	provide	provide	VERB
crl-15745	37	27	full	full	ADJ
crl-15745	37	28	,	,	PUNCT
crl-15745	37	29	online	online	ADJ
crl-15745	37	30	access	access	NOUN
crl-15745	37	31	to	to	ADP
crl-15745	37	32	the	the	DET
crl-15745	37	33	rich	rich	ADJ
crl-15745	37	34	array	array	NOUN
crl-15745	37	35	of	of	ADP
crl-15745	37	36	repositories	repository	NOUN
crl-15745	37	37	’	'	PUNCT
crl-15745	37	38	holdings	holding	NOUN
crl-15745	37	39	.	.	PUNCT
crl-15745	37	40	”	"	PUNCT
crl-15745	38	1	according	accord	VERB
crl-15745	38	2	to	to	ADP
crl-15745	38	3	salzmann	salzmann	PROPN
crl-15745	38	4	,	,	PUNCT
crl-15745	38	5	this	this	DET
crl-15745	38	6	continuing	continue	VERB
crl-15745	38	7	lack	lack	NOUN
crl-15745	38	8	of	of	ADP
crl-15745	38	9	access	access	NOUN
crl-15745	38	10	to	to	ADP
crl-15745	38	11	actual	actual	ADJ
crl-15745	38	12	content	content	NOUN
crl-15745	38	13	,	,	PUNCT
crl-15745	38	14	even	even	ADV
crl-15745	38	15	as	as	SCONJ
crl-15745	38	16	more	more	ADJ
crl-15745	38	17	finding	find	VERB
crl-15745	38	18	aids	aid	NOUN
crl-15745	38	19	are	be	AUX
crl-15745	38	20	made	make	VERB
crl-15745	38	21	available	available	ADJ
crl-15745	38	22	on	on	ADP
crl-15745	38	23	web	web	NOUN
crl-15745	38	24	pages	page	NOUN
crl-15745	38	25	,	,	PUNCT
crl-15745	38	26	forces	force	NOUN
crl-15745	38	27	archivists	archivist	NOUN
crl-15745	38	28	to	to	PART
crl-15745	38	29	continue	continue	VERB
crl-15745	38	30	in	in	ADP
crl-15745	38	31	their	their	PRON
crl-15745	38	32	role	role	NOUN
crl-15745	38	33	as	as	ADP
crl-15745	38	34	intermediaries	intermediary	NOUN
crl-15745	38	35	between	between	ADP
crl-15745	38	36	remote	remote	ADJ
crl-15745	38	37	users	user	NOUN
crl-15745	38	38	and	and	CCONJ
crl-15745	38	39	the	the	DET
crl-15745	38	40	university	university	NOUN
crl-15745	38	41	’s	’s	PART
crl-15745	38	42	records	record	NOUN
crl-15745	38	43	.	.	PUNCT
crl-15745	39	1	section	section	NOUN
crl-15745	39	2	two	two	NUM
crl-15745	39	3	includes	include	VERB
crl-15745	39	4	four	four	NUM
crl-15745	39	5	essays	essay	NOUN
crl-15745	39	6	examining	examine	VERB
crl-15745	39	7	digital	digital	ADJ
crl-15745	39	8	reference	reference	NOUN
crl-15745	39	9	in	in	ADP
crl-15745	39	10	specifi	specifi	PROPN
crl-15745	39	11	c	c	PROPN
crl-15745	39	12	areas	area	NOUN
crl-15745	39	13	:	:	PUNCT
crl-15745	39	14	commercial	commercial	ADJ
crl-15745	39	15	and	and	CCONJ
crl-15745	39	16	library	library	NOUN
crl-15745	39	17	-	-	PUNCT
crl-15745	39	18	sponsored	sponsor	VERB
crl-15745	39	19	aska	aska	PROPN
crl-15745	39	20	services	service	NOUN
crl-15745	39	21	in	in	ADP
crl-15745	39	22	the	the	DET
crl-15745	39	23	u.s	u.s	PROPN
crl-15745	39	24	.	.	PROPN
crl-15745	39	25	and	and	CCONJ
crl-15745	39	26	abroad	abroad	ADV
crl-15745	39	27	,	,	PUNCT
crl-15745	39	28	statewide	statewide	ADJ
crl-15745	39	29	24/7	24/7	NUM
crl-15745	39	30	virtual	virtual	ADJ
crl-15745	39	31	reference	reference	NOUN
crl-15745	39	32	service	service	NOUN
crl-15745	39	33	,	,	PUNCT
crl-15745	39	34	collaborative	collaborative	ADJ
crl-15745	39	35	virtual	virtual	ADJ
crl-15745	39	36	reference	reference	NOUN
crl-15745	39	37	in	in	ADP
crl-15745	39	38	a	a	DET
crl-15745	39	39	special	special	ADJ
crl-15745	39	40	library	library	NOUN
crl-15745	39	41	conbook	conbook	NOUN
crl-15745	39	42	reviews	review	VERB
crl-15745	39	43	387	387	NUM
crl-15745	39	44	sortium	sortium	NOUN
crl-15745	39	45	,	,	PUNCT
crl-15745	39	46	and	and	CCONJ
crl-15745	39	47	multilingual	multilingual	ADJ
crl-15745	39	48	chat	chat	NOUN
crl-15745	39	49	reference	reference	NOUN
crl-15745	39	50	in	in	ADP
crl-15745	39	51	a	a	DET
crl-15745	39	52	suburban	suburban	ADJ
crl-15745	39	53	public	public	ADJ
crl-15745	39	54	library	library	NOUN
crl-15745	39	55	system	system	NOUN
crl-15745	39	56	.	.	PUNCT
crl-15745	40	1	jenny	jenny	PROPN
crl-15745	40	2	baum	baum	PROPN
crl-15745	40	3	and	and	CCONJ
crl-15745	40	4	kate	kate	PROPN
crl-15745	40	5	lyons	lyons	PROPN
crl-15745	40	6	compare	compare	VERB
crl-15745	40	7	commercial	commercial	ADJ
crl-15745	40	8	and	and	CCONJ
crl-15745	40	9	library	library	NOUN
crl-15745	40	10	-	-	PUNCT
crl-15745	40	11	sponsored	sponsor	VERB
crl-15745	40	12	aska	aska	PROPN
crl-15745	40	13	service	service	NOUN
crl-15745	40	14	programs	program	NOUN
crl-15745	40	15	by	by	ADP
crl-15745	40	16	looking	look	VERB
crl-15745	40	17	at	at	ADP
crl-15745	40	18	the	the	DET
crl-15745	40	19	quality	quality	NOUN
crl-15745	40	20	of	of	ADP
crl-15745	40	21	services	service	NOUN
crl-15745	40	22	and	and	CCONJ
crl-15745	40	23	“	"	PUNCT
crl-15745	40	24	popular	popular	ADJ
crl-15745	40	25	perceptions	perception	NOUN
crl-15745	40	26	about	about	ADP
crl-15745	40	27	the	the	DET
crl-15745	40	28	commoditization	commoditization	NOUN
crl-15745	40	29	of	of	ADP
crl-15745	40	30	information	information	NOUN
crl-15745	40	31	.	.	PUNCT
crl-15745	40	32	”	"	PUNCT
crl-15745	41	1	according	accord	VERB
crl-15745	41	2	to	to	ADP
crl-15745	41	3	baum	baum	PROPN
crl-15745	41	4	and	and	CCONJ
crl-15745	41	5	lyons	lyons	PROPN
crl-15745	41	6	,	,	PUNCT
crl-15745	41	7	the	the	DET
crl-15745	41	8	information	information	NOUN
crl-15745	41	9	professions	profession	NOUN
crl-15745	41	10	“	"	PUNCT
crl-15745	41	11	must	must	AUX
crl-15745	41	12	have	have	VERB
crl-15745	41	13	not	not	PART
crl-15745	41	14	only	only	ADV
crl-15745	41	15	the	the	DET
crl-15745	41	16	ability	ability	NOUN
crl-15745	41	17	to	to	PART
crl-15745	41	18	work	work	VERB
crl-15745	41	19	with	with	ADP
crl-15745	41	20	a	a	DET
crl-15745	41	21	diverse	diverse	ADJ
crl-15745	41	22	patronage	patronage	NOUN
crl-15745	41	23	,	,	PUNCT
crl-15745	41	24	but	but	CCONJ
crl-15745	41	25	have	have	VERB
crl-15745	41	26	access	access	NOUN
crl-15745	41	27	to	to	ADP
crl-15745	41	28	the	the	DET
crl-15745	41	29	most	most	ADV
crl-15745	41	30	diverse	diverse	ADJ
crl-15745	41	31	and	and	CCONJ
crl-15745	41	32	most	most	ADV
crl-15745	41	33	authoritative	authoritative	ADJ
crl-15745	41	34	information	information	NOUN
crl-15745	41	35	,	,	PUNCT
crl-15745	41	36	be	be	AUX
crl-15745	41	37	familiar	familiar	ADJ
crl-15745	41	38	with	with	ADP
crl-15745	41	39	all	all	DET
crl-15745	41	40	the	the	DET
crl-15745	41	41	available	available	ADJ
crl-15745	41	42	resources	resource	NOUN
crl-15745	41	43	readily	readily	ADV
crl-15745	41	44	available	available	ADJ
crl-15745	41	45	to	to	ADP
crl-15745	41	46	them	they	PRON
crl-15745	41	47	,	,	PUNCT
crl-15745	41	48	be	be	AUX
crl-15745	41	49	motivated	motivate	VERB
crl-15745	41	50	to	to	PART
crl-15745	41	51	answer	answer	VERB
crl-15745	41	52	all	all	DET
crl-15745	41	53	questions	question	NOUN
crl-15745	41	54	equally	equally	ADV
crl-15745	41	55	,	,	PUNCT
crl-15745	41	56	and	and	CCONJ
crl-15745	41	57	thoroughly	thoroughly	ADV
crl-15745	41	58	understand	understand	VERB
crl-15745	41	59	the	the	DET
crl-15745	41	60	question	question	NOUN
crl-15745	41	61	.	.	PUNCT
crl-15745	41	62	”	"	PUNCT
crl-15745	42	1	do	do	AUX
crl-15745	42	2	commercial	commercial	ADJ
crl-15745	42	3	services	service	NOUN
crl-15745	42	4	provide	provide	VERB
crl-15745	42	5	this	this	DET
crl-15745	42	6	level	level	NOUN
crl-15745	42	7	of	of	ADP
crl-15745	42	8	service	service	NOUN
crl-15745	42	9	?	?	PUNCT
crl-15745	43	1	baum	baum	PROPN
crl-15745	43	2	and	and	CCONJ
crl-15745	43	3	lyons	lyons	PROPN
crl-15745	43	4	compare	compare	VERB
crl-15745	43	5	screening	screen	VERB
crl-15745	43	6	standards	standard	NOUN
crl-15745	43	7	for	for	ADP
crl-15745	43	8	library	library	NOUN
crl-15745	43	9	-	-	PUNCT
crl-15745	43	10	sponsored	sponsor	VERB
crl-15745	43	11	and	and	CCONJ
crl-15745	43	12	commercial	commercial	ADJ
crl-15745	43	13	aska	aska	PROPN
crl-15745	43	14	services	services	PROPN
crl-15745	43	15	,	,	PUNCT
crl-15745	43	16	and	and	CCONJ
crl-15745	43	17	examine	examine	VERB
crl-15745	43	18	aska	aska	PROPN
crl-15745	43	19	services	services	PROPN
crl-15745	43	20	in	in	ADP
crl-15745	43	21	international	international	ADJ
crl-15745	43	22	libraries	library	NOUN
crl-15745	43	23	specifi	specifi	VERB
crl-15745	43	24	cally	cally	ADV
crl-15745	43	25	focusing	focus	VERB
crl-15745	43	26	on	on	ADP
crl-15745	43	27	experiences	experience	NOUN
crl-15745	43	28	in	in	ADP
crl-15745	43	29	norway	norway	PROPN
crl-15745	43	30	,	,	PUNCT
crl-15745	43	31	sweden	sweden	PROPN
crl-15745	43	32	,	,	PUNCT
crl-15745	43	33	mexico	mexico	PROPN
crl-15745	43	34	,	,	PUNCT
crl-15745	43	35	france	france	PROPN
crl-15745	43	36	,	,	PUNCT
crl-15745	43	37	and	and	CCONJ
crl-15745	43	38	cuba	cuba	PROPN
crl-15745	43	39	.	.	PUNCT
crl-15745	44	1	they	they	PRON
crl-15745	44	2	conclude	conclude	VERB
crl-15745	44	3	that	that	SCONJ
crl-15745	44	4	library	library	NOUN
crl-15745	44	5	-	-	PUNCT
crl-15745	44	6	sponsored	sponsor	VERB
crl-15745	44	7	online	online	ADJ
crl-15745	44	8	reference	reference	NOUN
crl-15745	44	9	and	and	CCONJ
crl-15745	44	10	aska	aska	PROPN
crl-15745	44	11	programs	program	NOUN
crl-15745	44	12	“	"	PUNCT
crl-15745	44	13	provide	provide	VERB
crl-15745	44	14	a	a	DET
crl-15745	44	15	more	more	ADV
crl-15745	44	16	desirable	desirable	ADJ
crl-15745	44	17	service	service	NOUN
crl-15745	44	18	.	.	PUNCT
crl-15745	44	19	”	"	PUNCT
crl-15745	45	1	the	the	DET
crl-15745	45	2	caveat	caveat	NOUN
crl-15745	45	3	being	be	AUX
crl-15745	45	4	that	that	PRON
crl-15745	45	5	as	as	ADV
crl-15745	45	6	long	long	ADV
crl-15745	45	7	as	as	SCONJ
crl-15745	45	8	users	user	NOUN
crl-15745	45	9	are	be	AUX
crl-15745	45	10	willing	willing	ADJ
crl-15745	45	11	to	to	PART
crl-15745	45	12	pay	pay	VERB
crl-15745	45	13	for	for	ADP
crl-15745	45	14	information	information	NOUN
crl-15745	45	15	,	,	PUNCT
crl-15745	45	16	commercial	commercial	ADJ
crl-15745	45	17	aska	aska	PROPN
crl-15745	45	18	services	service	NOUN
crl-15745	45	19	will	will	AUX
crl-15745	45	20	continue	continue	VERB
crl-15745	45	21	to	to	PART
crl-15745	45	22	be	be	AUX
crl-15745	45	23	a	a	DET
crl-15745	45	24	viable	viable	ADJ
crl-15745	45	25	option	option	NOUN
crl-15745	45	26	.	.	PUNCT
crl-15745	46	1	carol	carol	PROPN
crl-15745	46	2	van	van	PROPN
crl-15745	46	3	houten	houten	PROPN
crl-15745	46	4	outlines	outline	VERB
crl-15745	46	5	the	the	DET
crl-15745	46	6	history	history	NOUN
crl-15745	46	7	of	of	ADP
crl-15745	46	8	new	new	PROPN
crl-15745	46	9	jersey	jersey	PROPN
crl-15745	46	10	’s	’s	PART
crl-15745	46	11	q	q	PROPN
crl-15745	46	12	and	and	CCONJ
crl-15745	46	13	a	a	DET
crl-15745	46	14	nj	nj	PROPN
crl-15745	46	15	virtual	virtual	ADJ
crl-15745	46	16	reference	reference	NOUN
crl-15745	46	17	service	service	NOUN
crl-15745	46	18	and	and	CCONJ
crl-15745	46	19	scott	scott	PROPN
crl-15745	46	20	matheson	matheson	PROPN
crl-15745	46	21	does	do	VERB
crl-15745	46	22	the	the	DET
crl-15745	46	23	same	same	ADJ
crl-15745	46	24	for	for	ADP
crl-15745	46	25	lawline	lawline	NOUN
crl-15745	46	26	.	.	PUNCT
crl-15745	47	1	q	q	PUNCT
crl-15745	48	1	and	and	CCONJ
crl-15745	48	2	a	a	DET
crl-15745	48	3	nj	nj	PROPN
crl-15745	48	4	is	be	AUX
crl-15745	48	5	available	available	ADJ
crl-15745	48	6	twenty	twenty	NUM
crl-15745	48	7	-	-	PUNCT
crl-15745	48	8	four	four	NUM
crl-15745	48	9	hours	hour	NOUN
crl-15745	48	10	a	a	DET
crl-15745	48	11	day	day	NOUN
crl-15745	48	12	,	,	PUNCT
crl-15745	48	13	seven	seven	NUM
crl-15745	48	14	days	day	NOUN
crl-15745	48	15	a	a	DET
crl-15745	48	16	week	week	NOUN
crl-15745	48	17	,	,	PUNCT
crl-15745	48	18	and	and	CCONJ
crl-15745	48	19	is	be	AUX
crl-15745	48	20	free	free	ADJ
crl-15745	48	21	to	to	ADP
crl-15745	48	22	all	all	DET
crl-15745	48	23	new	new	PROPN
crl-15745	48	24	jersey	jersey	PROPN
crl-15745	48	25	residents	resident	NOUN
crl-15745	48	26	.	.	PUNCT
crl-15745	49	1	this	this	DET
crl-15745	49	2	essay	essay	NOUN
crl-15745	49	3	gives	give	VERB
crl-15745	49	4	detailed	detailed	ADJ
crl-15745	49	5	information	information	NOUN
crl-15745	49	6	on	on	ADP
crl-15745	49	7	the	the	DET
crl-15745	49	8	background	background	NOUN
crl-15745	49	9	development	development	NOUN
crl-15745	49	10	and	and	CCONJ
crl-15745	49	11	implementation	implementation	NOUN
crl-15745	49	12	of	of	ADP
crl-15745	49	13	the	the	DET
crl-15745	49	14	program	program	NOUN
crl-15745	49	15	;	;	PUNCT
crl-15745	49	16	examines	examine	VERB
crl-15745	49	17	the	the	DET
crl-15745	49	18	service	service	NOUN
crl-15745	49	19	in	in	ADP
crl-15745	49	20	action	action	NOUN
crl-15745	49	21	;	;	PUNCT
crl-15745	49	22	presents	present	VERB
crl-15745	49	23	the	the	DET
crl-15745	49	24	results	result	NOUN
crl-15745	49	25	of	of	ADP
crl-15745	49	26	a	a	DET
crl-15745	49	27	survey	survey	NOUN
crl-15745	49	28	of	of	ADP
crl-15745	49	29	participating	participate	VERB
crl-15745	49	30	librarians	librarian	NOUN
crl-15745	49	31	;	;	PUNCT
crl-15745	49	32	and	and	CCONJ
crl-15745	49	33	includes	include	VERB
crl-15745	49	34	predictions	prediction	NOUN
crl-15745	49	35	on	on	ADP
crl-15745	49	36	the	the	DET
crl-15745	49	37	future	future	ADJ
crl-15745	49	38	solvency	solvency	NOUN
crl-15745	49	39	of	of	ADP
crl-15745	49	40	the	the	DET
crl-15745	49	41	program	program	NOUN
crl-15745	49	42	.	.	PUNCT
crl-15745	50	1	lawline	lawline	NOUN
crl-15745	50	2	is	be	AUX
crl-15745	50	3	the	the	DET
crl-15745	50	4	new	new	PROPN
crl-15745	50	5	england	england	PROPN
crl-15745	50	6	law	law	PROPN
crl-15745	50	7	library	library	PROPN
crl-15745	50	8	consortium	consortium	PROPN
crl-15745	50	9	(	(	PUNCT
crl-15745	50	10	nellco	nellco	NOUN
crl-15745	50	11	)	)	PUNCT
crl-15745	50	12	collaborative	collaborative	ADJ
crl-15745	50	13	virtual	virtual	ADJ
crl-15745	50	14	reference	reference	NOUN
crl-15745	50	15	service	service	NOUN
crl-15745	50	16	,	,	PUNCT
crl-15745	50	17	a	a	DET
crl-15745	50	18	joint	joint	ADJ
crl-15745	50	19	project	project	NOUN
crl-15745	50	20	of	of	ADP
crl-15745	50	21	nineteen	nineteen	NUM
crl-15745	50	22	libraries	library	NOUN
crl-15745	50	23	across	across	ADP
crl-15745	50	24	seven	seven	NUM
crl-15745	50	25	states	state	NOUN
crl-15745	50	26	.	.	PUNCT
crl-15745	51	1	matheson	matheson	PROPN
crl-15745	51	2	provides	provide	VERB
crl-15745	51	3	a	a	DET
crl-15745	51	4	detailed	detailed	ADJ
crl-15745	51	5	account	account	NOUN
crl-15745	51	6	of	of	ADP
crl-15745	51	7	the	the	DET
crl-15745	51	8	relevant	relevant	ADJ
crl-15745	51	9	issues	issue	NOUN
crl-15745	51	10	such	such	ADJ
crl-15745	51	11	as	as	ADP
crl-15745	51	12	scheduling	scheduling	NOUN
crl-15745	51	13	,	,	PUNCT
crl-15745	51	14	staffi	staffi	PROPN
crl-15745	51	15	ng	ng	PROPN
crl-15745	51	16	,	,	PUNCT
crl-15745	51	17	soft	soft	ADJ
crl-15745	51	18	ware	ware	NOUN
crl-15745	51	19	selection	selection	NOUN
crl-15745	51	20	,	,	PUNCT
crl-15745	51	21	policies	policy	NOUN
crl-15745	51	22	,	,	PUNCT
crl-15745	51	23	product	product	NOUN
crl-15745	51	24	access	access	NOUN
crl-15745	51	25	,	,	PUNCT
crl-15745	51	26	licensing	licensing	NOUN
crl-15745	51	27	issues	issue	NOUN
crl-15745	51	28	,	,	PUNCT
crl-15745	51	29	and	and	CCONJ
crl-15745	51	30	training	training	NOUN
crl-15745	51	31	.	.	PUNCT
crl-15745	52	1	388	388	NUM
crl-15745	52	2	college	college	PROPN
crl-15745	52	3	&	&	CCONJ
crl-15745	52	4	research	research	PROPN
crl-15745	52	5	libraries	library	NOUN
crl-15745	52	6	the	the	DET
crl-15745	52	7	section	section	NOUN
crl-15745	52	8	’s	’s	PART
crl-15745	52	9	last	last	ADJ
crl-15745	52	10	essay	essay	NOUN
crl-15745	52	11	,	,	PUNCT
crl-15745	52	12	by	by	ADP
crl-15745	52	13	edana	edana	ADJ
crl-15745	52	14	mccaffery	mccaffery	NOUN
crl-15745	52	15	cichanowicz	cichanowicz	PROPN
crl-15745	52	16	and	and	CCONJ
crl-15745	52	17	nan	nan	PROPN
crl-15745	52	18	chen	chen	PROPN
crl-15745	52	19	,	,	PUNCT
crl-15745	52	20	looks	look	VERB
crl-15745	52	21	at	at	ADP
crl-15745	52	22	the	the	DET
crl-15745	52	23	efforts	effort	NOUN
crl-15745	52	24	of	of	ADP
crl-15745	52	25	the	the	DET
crl-15745	52	26	suff	suff	PROPN
crl-15745	52	27	olk	olk	PROPN
crl-15745	52	28	county	county	PROPN
crl-15745	52	29	,	,	PUNCT
crl-15745	52	30	new	new	PROPN
crl-15745	52	31	york	york	PROPN
crl-15745	52	32	,	,	PUNCT
crl-15745	52	33	public	public	ADJ
crl-15745	52	34	library	library	NOUN
crl-15745	52	35	system	system	NOUN
crl-15745	52	36	to	to	PART
crl-15745	52	37	provide	provide	VERB
crl-15745	52	38	a	a	DET
crl-15745	52	39	multilingual	multilingual	ADJ
crl-15745	52	40	chat	chat	NOUN
crl-15745	52	41	reference	reference	NOUN
crl-15745	52	42	service	service	NOUN
crl-15745	52	43	to	to	ADP
crl-15745	52	44	its	its	PRON
crl-15745	52	45	multiethnic	multiethnic	ADJ
crl-15745	52	46	population	population	NOUN
crl-15745	52	47	.	.	PUNCT
crl-15745	53	1	for	for	ADP
crl-15745	53	2	suffolk	suffolk	PROPN
crl-15745	53	3	county	county	PROPN
crl-15745	53	4	,	,	PUNCT
crl-15745	53	5	the	the	DET
crl-15745	53	6	first	first	ADJ
crl-15745	53	7	order	order	NOUN
crl-15745	53	8	of	of	ADP
crl-15745	53	9	business	business	NOUN
crl-15745	53	10	was	be	AUX
crl-15745	53	11	deciding	decide	VERB
crl-15745	53	12	which	which	DET
crl-15745	53	13	languages	language	NOUN
crl-15745	53	14	to	to	PART
crl-15745	53	15	include	include	VERB
crl-15745	53	16	.	.	PUNCT
crl-15745	54	1	using	use	VERB
crl-15745	54	2	a	a	DET
crl-15745	54	3	variety	variety	NOUN
crl-15745	54	4	of	of	ADP
crl-15745	54	5	resources	resource	NOUN
crl-15745	54	6	such	such	ADJ
crl-15745	54	7	as	as	ADP
crl-15745	54	8	those	those	PRON
crl-15745	54	9	of	of	ADP
crl-15745	54	10	the	the	DET
crl-15745	54	11	u.s	u.s	PROPN
crl-15745	54	12	.	.	PROPN
crl-15745	54	13	census	census	PROPN
crl-15745	54	14	bureau	bureau	PROPN
crl-15745	54	15	,	,	PUNCT
crl-15745	54	16	and	and	CCONJ
crl-15745	54	17	working	work	VERB
crl-15745	54	18	with	with	ADP
crl-15745	54	19	local	local	ADJ
crl-15745	54	20	groups	group	NOUN
crl-15745	54	21	such	such	ADJ
crl-15745	54	22	as	as	ADP
crl-15745	54	23	literacy	literacy	NOUN
crl-15745	54	24	volunteers	volunteer	NOUN
crl-15745	54	25	of	of	ADP
crl-15745	54	26	america	america	PROPN
crl-15745	54	27	and	and	CCONJ
crl-15745	54	28	esl	esl	PROPN
crl-15745	54	29	programs	program	NOUN
crl-15745	54	30	,	,	PUNCT
crl-15745	54	31	member	member	NOUN
crl-15745	54	32	libraries	library	NOUN
crl-15745	54	33	decided	decide	VERB
crl-15745	54	34	to	to	PART
crl-15745	54	35	make	make	VERB
crl-15745	54	36	their	their	PRON
crl-15745	54	37	live	live	ADJ
crl-15745	54	38	chat	chat	NOUN
crl-15745	54	39	reference	reference	NOUN
crl-15745	54	40	service	service	NOUN
crl-15745	54	41	available	available	ADJ
crl-15745	54	42	to	to	ADP
crl-15745	54	43	chineseand	chineseand	PROPN
crl-15745	54	44	spanish	spanish	PROPN
crl-15745	54	45	-	-	PUNCT
crl-15745	54	46	speaking	speak	VERB
crl-15745	54	47	communities	community	NOUN
crl-15745	54	48	.	.	PUNCT
crl-15745	55	1	the	the	DET
crl-15745	55	2	essay	essay	NOUN
crl-15745	55	3	concludes	conclude	VERB
crl-15745	55	4	with	with	ADP
crl-15745	55	5	some	some	DET
crl-15745	55	6	very	very	ADV
crl-15745	55	7	practical	practical	ADJ
crl-15745	55	8	and	and	CCONJ
crl-15745	55	9	useful	useful	ADJ
crl-15745	55	10	strategies	strategy	NOUN
crl-15745	55	11	providing	provide	VERB
crl-15745	55	12	a	a	DET
crl-15745	55	13	framework	framework	NOUN
crl-15745	55	14	for	for	ADP
crl-15745	55	15	other	other	ADJ
crl-15745	55	16	libraries	library	NOUN
crl-15745	55	17	wanting	want	VERB
crl-15745	55	18	to	to	PART
crl-15745	55	19	expand	expand	VERB
crl-15745	55	20	chat	chat	NOUN
crl-15745	55	21	reference	reference	NOUN
crl-15745	55	22	services	service	NOUN
crl-15745	55	23	to	to	ADP
crl-15745	55	24	immigrant	immigrant	ADJ
crl-15745	55	25	populations	population	NOUN
crl-15745	55	26	.	.	PUNCT
crl-15745	56	1	the	the	DET
crl-15745	56	2	final	final	ADJ
crl-15745	56	3	section	section	NOUN
crl-15745	56	4	of	of	ADP
crl-15745	56	5	the	the	DET
crl-15745	56	6	book	book	NOUN
crl-15745	56	7	leaves	leave	VERB
crl-15745	56	8	the	the	DET
crl-15745	56	9	reader	reader	NOUN
crl-15745	56	10	with	with	ADP
crl-15745	56	11	more	more	ADJ
crl-15745	56	12	things	thing	NOUN
crl-15745	56	13	to	to	PART
crl-15745	56	14	think	think	VERB
crl-15745	56	15	about	about	ADP
crl-15745	56	16	concerning	concern	VERB
crl-15745	56	17	the	the	DET
crl-15745	56	18	future	future	NOUN
crl-15745	56	19	of	of	ADP
crl-15745	56	20	digital	digital	ADJ
crl-15745	56	21	reference	reference	NOUN
crl-15745	56	22	services	service	NOUN
crl-15745	56	23	.	.	PUNCT
crl-15745	57	1	mita	mita	PROPN
crl-15745	57	2	sen	sen	PROPN
crl-15745	57	3	-	-	PROPN
crl-15745	57	4	roy	roy	PROPN
crl-15745	57	5	asks	ask	VERB
crl-15745	57	6	us	we	PRON
crl-15745	57	7	to	to	PART
crl-15745	57	8	think	think	VERB
crl-15745	57	9	about	about	ADP
crl-15745	57	10	whether	whether	SCONJ
crl-15745	57	11	digital	digital	ADJ
crl-15745	57	12	reference	reference	NOUN
crl-15745	57	13	enhances	enhance	VERB
crl-15745	57	14	july	july	PROPN
crl-15745	57	15	2005	2005	NUM
crl-15745	57	16	traditional	traditional	ADJ
crl-15745	57	17	reference	reference	NOUN
crl-15745	57	18	service	service	NOUN
crl-15745	57	19	.	.	PUNCT
crl-15745	58	1	she	she	PRON
crl-15745	58	2	introduces	introduce	VERB
crl-15745	58	3	the	the	DET
crl-15745	58	4	concept	concept	NOUN
crl-15745	58	5	of	of	ADP
crl-15745	58	6	“	"	PUNCT
crl-15745	58	7	affordance	affordance	NOUN
crl-15745	58	8	”	"	PUNCT
crl-15745	58	9	in	in	ADP
crl-15745	58	10	the	the	DET
crl-15745	58	11	digital	digital	ADJ
crl-15745	58	12	realm	realm	NOUN
crl-15745	58	13	and	and	CCONJ
crl-15745	58	14	asks	ask	VERB
crl-15745	58	15	us	we	PRON
crl-15745	58	16	“	"	PUNCT
crl-15745	58	17	to	to	PART
crl-15745	58	18	explore	explore	VERB
crl-15745	58	19	our	our	PRON
crl-15745	58	20	choices	choice	NOUN
crl-15745	58	21	of	of	ADP
crl-15745	58	22	technology	technology	NOUN
crl-15745	58	23	as	as	SCONJ
crl-15745	58	24	measured	measure	VERB
crl-15745	58	25	by	by	ADP
crl-15745	58	26	their	their	PRON
crl-15745	58	27	potential	potential	NOUN
crl-15745	58	28	for	for	ADP
crl-15745	58	29	social	social	ADJ
crl-15745	58	30	impact	impact	NOUN
crl-15745	58	31	.	.	PUNCT
crl-15745	58	32	”	"	PUNCT
crl-15745	59	1	the	the	DET
crl-15745	59	2	last	last	ADJ
crl-15745	59	3	essay	essay	NOUN
crl-15745	59	4	explores	explore	VERB
crl-15745	59	5	the	the	DET
crl-15745	59	6	need	need	NOUN
crl-15745	59	7	for	for	ADP
crl-15745	59	8	additional	additional	ADJ
crl-15745	59	9	research	research	NOUN
crl-15745	59	10	on	on	ADP
crl-15745	59	11	aska	aska	PROPN
crl-15745	59	12	services	services	PROPN
crl-15745	59	13	.	.	PUNCT
crl-15745	60	1	bruce	bruce	PROPN
crl-15745	60	2	jensen	jensen	PROPN
crl-15745	60	3	explains	explain	VERB
crl-15745	60	4	that	that	SCONJ
crl-15745	60	5	unobtrusive	unobtrusive	ADJ
crl-15745	60	6	study	study	NOUN
crl-15745	60	7	techniques	technique	NOUN
crl-15745	60	8	that	that	PRON
crl-15745	60	9	work	work	VERB
crl-15745	60	10	well	well	ADV
crl-15745	60	11	in	in	ADP
crl-15745	60	12	traditional	traditional	ADJ
crl-15745	60	13	settings	setting	NOUN
crl-15745	60	14	do	do	AUX
crl-15745	60	15	not	not	PART
crl-15745	60	16	transfer	transfer	VERB
crl-15745	60	17	well	well	ADV
crl-15745	60	18	to	to	ADP
crl-15745	60	19	online	online	ADJ
crl-15745	60	20	reference	reference	NOUN
crl-15745	60	21	and	and	CCONJ
crl-15745	60	22	can	can	AUX
crl-15745	60	23	,	,	PUNCT
crl-15745	60	24	in	in	ADP
crl-15745	60	25	fact	fact	NOUN
crl-15745	60	26	,	,	PUNCT
crl-15745	60	27	undermine	undermine	ADJ
crl-15745	60	28	service	service	NOUN
crl-15745	60	29	quality	quality	NOUN
crl-15745	60	30	.	.	PUNCT
crl-15745	61	1	he	he	PRON
crl-15745	61	2	encourages	encourage	VERB
crl-15745	61	3	managers	manager	NOUN
crl-15745	61	4	of	of	ADP
crl-15745	61	5	virtual	virtual	ADJ
crl-15745	61	6	reference	reference	NOUN
crl-15745	61	7	services	service	NOUN
crl-15745	61	8	to	to	PART
crl-15745	61	9	work	work	VERB
crl-15745	61	10	toward	toward	ADP
crl-15745	61	11	developing	develop	VERB
crl-15745	61	12	research	research	NOUN
crl-15745	61	13	methods	method	NOUN
crl-15745	61	14	that	that	PRON
crl-15745	61	15	are	be	AUX
crl-15745	61	16	more	more	ADV
crl-15745	61	17	appropriate	appropriate	ADJ
crl-15745	61	18	for	for	ADP
crl-15745	61	19	the	the	DET
crl-15745	61	20	evaluation	evaluation	NOUN
crl-15745	61	21	of	of	ADP
crl-15745	61	22	digital	digital	ADJ
crl-15745	61	23	reference	reference	NOUN
crl-15745	61	24	services	service	NOUN
crl-15745	61	25	.	.	PUNCT
crl-15745	62	1	by	by	ADP
crl-15745	62	2	looking	look	VERB
crl-15745	62	3	back	back	ADV
crl-15745	62	4	at	at	ADP
crl-15745	62	5	the	the	DET
crl-15745	62	6	past	past	NOUN
crl-15745	62	7	we	we	PRON
crl-15745	62	8	can	can	AUX
crl-15745	62	9	find	find	VERB
crl-15745	62	10	answers	answer	NOUN
crl-15745	62	11	for	for	ADP
crl-15745	62	12	the	the	DET
crl-15745	62	13	future	future	NOUN
crl-15745	62	14	.	.	PUNCT
crl-15745	63	1	although	although	SCONJ
crl-15745	63	2	this	this	DET
crl-15745	63	3	book	book	NOUN
crl-15745	63	4	does	do	AUX
crl-15745	63	5	not	not	PART
crl-15745	63	6	offer	offer	VERB
crl-15745	63	7	answers	answer	NOUN
crl-15745	63	8	per	per	ADP
crl-15745	63	9	se	se	X
crl-15745	63	10	,	,	PUNCT
crl-15745	63	11	it	it	PRON
crl-15745	63	12	does	do	AUX
crl-15745	63	13	provide	provide	VERB
crl-15745	63	14	guidance	guidance	NOUN
crl-15745	63	15	and	and	CCONJ
crl-15745	63	16	useful	useful	ADJ
crl-15745	63	17	examples	example	NOUN
crl-15745	63	18	.	.	PUNCT
crl-15745	64	1	digital	digital	ADJ
crl-15745	64	2	versus	versus	ADP
crl-15745	64	3	non	non	ADJ
crl-15745	64	4	-	-	ADJ
crl-15745	64	5	digital	digital	ADJ
crl-15745	64	6	reference	reference	NOUN
crl-15745	64	7	is	be	AUX
crl-15745	64	8	a	a	DET
crl-15745	64	9	good	good	ADJ
crl-15745	64	10	resource	resource	NOUN
crl-15745	64	11	for	for	ADP
crl-15745	64	12	anyone	anyone	PRON
crl-15745	64	13	wanting	want	VERB
crl-15745	64	14	to	to	PART
crl-15745	64	15	get	get	VERB
crl-15745	64	16	an	an	DET
crl-15745	64	17	idea	idea	NOUN
crl-15745	64	18	of	of	ADP
crl-15745	64	19	the	the	DET
crl-15745	64	20	issues	issue	NOUN
crl-15745	64	21	involved	involve	VERB
crl-15745	64	22	in	in	ADP
crl-15745	64	23	providing	provide	VERB
crl-15745	64	24	digital	digital	ADJ
crl-15745	64	25	reference	reference	NOUN
crl-15745	64	26	services.—kelly	services.—kelly	ADV
crl-15745	64	27	c.	c.	PROPN
crl-15745	64	28	rhodes	rhodes	PROPN
crl-15745	64	29	,	,	PUNCT
crl-15745	64	30	appalachian	appalachian	ADJ
crl-15745	64	31	state	state	PROPN
crl-15745	64	32	university	university	PROPN
crl-15745	64	33	.	.	PUNCT