id	sid	tid	token	lemma	pos
crl-16045	1	1	568	568	NUM
crl-16045	1	2	leveraging	leverage	VERB
crl-16045	1	3	measurement	measurement	NOUN
crl-16045	1	4	system	system	NOUN
crl-16045	1	5	analysis	analysis	NOUN
crl-16045	1	6	(	(	PUNCT
crl-16045	1	7	msa	msa	PROPN
crl-16045	1	8	)	)	PUNCT
crl-16045	1	9	to	to	PART
crl-16045	1	10	improve	improve	VERB
crl-16045	1	11	library	library	ADJ
crl-16045	1	12	assessment	assessment	NOUN
crl-16045	1	13	:	:	PUNCT
crl-16045	1	14	the	the	DET
crl-16045	1	15	attribute	attribute	NOUN
crl-16045	1	16	gage	gage	NOUN
crl-16045	1	17	r&r	r&r	PROPN
crl-16045	1	18	sarah	sarah	PROPN
crl-16045	1	19	anne	anne	PROPN
crl-16045	1	20	murphy	murphy	PROPN
crl-16045	1	21	,	,	PUNCT
crl-16045	1	22	sherry	sherry	PROPN
crl-16045	1	23	engle	engle	PROPN
crl-16045	1	24	moeller	moeller	PROPN
crl-16045	1	25	,	,	PUNCT
crl-16045	1	26	jessica	jessica	PROPN
crl-16045	1	27	r.	r.	PROPN
crl-16045	1	28	page	page	PROPN
crl-16045	1	29	,	,	PUNCT
crl-16045	1	30	judith	judith	PROPN
crl-16045	1	31	cerqua	cerqua	NOUN
crl-16045	1	32	,	,	PUNCT
crl-16045	1	33	and	and	CCONJ
crl-16045	1	34	mark	mark	PROPN
crl-16045	1	35	boarman	boarman	PROPN
crl-16045	1	36	sarah	sarah	PROPN
crl-16045	1	37	anne	anne	PROPN
crl-16045	1	38	murphy	murphy	PROPN
crl-16045	1	39	is	be	AUX
crl-16045	1	40	coordinator	coordinator	NOUN
crl-16045	1	41	of	of	ADP
crl-16045	1	42	research	research	NOUN
crl-16045	1	43	and	and	CCONJ
crl-16045	1	44	reference	reference	NOUN
crl-16045	1	45	;	;	PUNCT
crl-16045	1	46	sherry	sherry	PROPN
crl-16045	1	47	engle	engle	PROPN
crl-16045	1	48	moeller	moeller	PROPN
crl-16045	1	49	is	be	AUX
crl-16045	1	50	government	government	NOUN
crl-16045	1	51	documents	document	NOUN
crl-16045	1	52	librarian	librarian	NOUN
crl-16045	1	53	;	;	PUNCT
crl-16045	1	54	jessica	jessica	PROPN
crl-16045	1	55	r.	r.	PROPN
crl-16045	1	56	page	page	NOUN
crl-16045	1	57	is	be	AUX
crl-16045	1	58	food	food	NOUN
crl-16045	1	59	,	,	PUNCT
crl-16045	1	60	agriculture	agriculture	NOUN
crl-16045	1	61	and	and	CCONJ
crl-16045	1	62	environmental	environmental	ADJ
crl-16045	1	63	sciences	sciences	PROPN
crl-16045	1	64	librarian	librarian	NOUN
crl-16045	1	65	;	;	PUNCT
crl-16045	1	66	judith	judith	PROPN
crl-16045	1	67	cerqua	cerqua	NOUN
crl-16045	1	68	is	be	AUX
crl-16045	1	69	mlis	mlis	PROPN
crl-16045	1	70	library	library	NOUN
crl-16045	1	71	associate	associate	NOUN
crl-16045	1	72	,	,	PUNCT
crl-16045	1	73	sullivant	sullivant	ADJ
crl-16045	1	74	library	library	NOUN
crl-16045	1	75	;	;	PUNCT
crl-16045	1	76	and	and	CCONJ
crl-16045	1	77	mark	mark	PROPN
crl-16045	1	78	boarman	boarman	PROPN
crl-16045	1	79	is	be	AUX
crl-16045	1	80	library	library	ADJ
crl-16045	1	81	associate	associate	NOUN
crl-16045	1	82	,	,	PUNCT
crl-16045	1	83	science	science	NOUN
crl-16045	1	84	and	and	CCONJ
crl-16045	1	85	engineering	engineering	NOUN
crl-16045	1	86	library	library	NOUN
crl-16045	1	87	;	;	PUNCT
crl-16045	1	88	at	at	ADP
crl-16045	1	89	the	the	DET
crl-16045	1	90	ohio	ohio	PROPN
crl-16045	1	91	state	state	PROPN
crl-16045	1	92	university	university	NOUN
crl-16045	1	93	libraries	library	NOUN
crl-16045	1	94	.	.	PUNCT
crl-16045	2	1	e	e	X
crl-16045	2	2	-	-	NOUN
crl-16045	2	3	mail	mail	NOUN
crl-16045	2	4	:	:	PUNCT
crl-16045	2	5	murphy.465@osu.edu	murphy.465@osu.edu	NOUN
crl-16045	2	6	,	,	PUNCT
crl-16045	2	7	moeller.63@	moeller.63@	PROPN
crl-16045	2	8	osu.edu	osu.edu	NUM
crl-16045	2	9	,	,	PUNCT
crl-16045	2	10	page.84@osu.edu	page.84@osu.edu	PROPN
crl-16045	2	11	,	,	PUNCT
crl-16045	2	12	cerqua.1@osu.edu	cerqua.1@osu.edu	PROPN
crl-16045	2	13	,	,	PUNCT
crl-16045	2	14	boarman.1@osu.edu	boarman.1@osu.edu	PROPN
crl-16045	2	15	.	.	PROPN
crl-16045	2	16	measurement	measurement	NOUN
crl-16045	2	17	system	system	NOUN
crl-16045	2	18	analysis	analysis	NOUN
crl-16045	2	19	(	(	PUNCT
crl-16045	2	20	msa	msa	NOUN
crl-16045	2	21	)	)	PUNCT
crl-16045	2	22	provides	provide	VERB
crl-16045	2	23	decision	decision	NOUN
crl-16045	2	24	makers	maker	NOUN
crl-16045	2	25	with	with	ADP
crl-16045	2	26	a	a	DET
crl-16045	2	27	useful	useful	ADJ
crl-16045	2	28	suite	suite	NOUN
crl-16045	2	29	of	of	ADP
crl-16045	2	30	tools	tool	NOUN
crl-16045	2	31	for	for	ADP
crl-16045	2	32	understanding	understand	VERB
crl-16045	2	33	whether	whether	SCONJ
crl-16045	2	34	variation	variation	NOUN
crl-16045	2	35	should	should	AUX
crl-16045	2	36	be	be	AUX
crl-16045	2	37	attributed	attribute	VERB
crl-16045	2	38	to	to	ADP
crl-16045	2	39	an	an	DET
crl-16045	2	40	assessment	assessment	NOUN
crl-16045	2	41	system	system	NOUN
crl-16045	2	42	itself	itself	PRON
crl-16045	2	43	or	or	CCONJ
crl-16045	2	44	the	the	DET
crl-16045	2	45	actual	actual	ADJ
crl-16045	2	46	item	item	NOUN
crl-16045	2	47	or	or	CCONJ
crl-16045	2	48	program	program	NOUN
crl-16045	2	49	being	be	AUX
crl-16045	2	50	assessed	assess	VERB
crl-16045	2	51	.	.	PUNCT
crl-16045	3	1	this	this	DET
crl-16045	3	2	paper	paper	NOUN
crl-16045	3	3	introduces	introduce	VERB
crl-16045	3	4	the	the	DET
crl-16045	3	5	attribute	attribute	NOUN
crl-16045	3	6	gage	gage	NOUN
crl-16045	3	7	r&r	r&r	PROPN
crl-16045	3	8	,	,	PUNCT
crl-16045	3	9	using	use	VERB
crl-16045	3	10	a	a	DET
crl-16045	3	11	study	study	NOUN
crl-16045	3	12	of	of	ADP
crl-16045	3	13	the	the	DET
crl-16045	3	14	ohio	ohio	PROPN
crl-16045	3	15	state	state	PROPN
crl-16045	3	16	university	university	PROPN
crl-16045	3	17	libraries	library	NOUN
crl-16045	3	18	’	'	PUNCT
crl-16045	3	19	mechanism	mechanism	NOUN
crl-16045	3	20	for	for	ADP
crl-16045	3	21	measuring	measure	VERB
crl-16045	3	22	quality	quality	NOUN
crl-16045	3	23	in	in	ADP
crl-16045	3	24	e	e	NOUN
crl-16045	3	25	-	-	NOUN
crl-16045	3	26	mail	mail	NOUN
crl-16045	3	27	reference	reference	NOUN
crl-16045	3	28	transactions	transaction	NOUN
crl-16045	3	29	as	as	ADP
crl-16045	3	30	an	an	DET
crl-16045	3	31	example	example	NOUN
crl-16045	3	32	.	.	PUNCT
crl-16045	4	1	an	an	DET
crl-16045	4	2	ideal	ideal	ADJ
crl-16045	4	3	tool	tool	NOUN
crl-16045	4	4	for	for	ADP
crl-16045	4	5	examining	examine	VERB
crl-16045	4	6	assessment	assessment	NOUN
crl-16045	4	7	programs	program	NOUN
crl-16045	4	8	that	that	PRON
crl-16045	4	9	require	require	VERB
crl-16045	4	10	subjective	subjective	ADJ
crl-16045	4	11	interpretation	interpretation	NOUN
crl-16045	4	12	,	,	PUNCT
crl-16045	4	13	the	the	DET
crl-16045	4	14	attribute	attribute	NOUN
crl-16045	4	15	gage	gage	NOUN
crl-16045	4	16	r&r	r&r	PROPN
crl-16045	4	17	can	can	AUX
crl-16045	4	18	assist	assist	VERB
crl-16045	4	19	library	library	NOUN
crl-16045	4	20	organizations	organization	NOUN
crl-16045	4	21	in	in	ADP
crl-16045	4	22	understanding	understand	VERB
crl-16045	4	23	their	their	PRON
crl-16045	4	24	processes	process	NOUN
crl-16045	4	25	and	and	CCONJ
crl-16045	4	26	validating	validate	VERB
crl-16045	4	27	the	the	DET
crl-16045	4	28	utility	utility	NOUN
crl-16045	4	29	of	of	ADP
crl-16045	4	30	data	datum	NOUN
crl-16045	4	31	collected	collect	VERB
crl-16045	4	32	through	through	ADP
crl-16045	4	33	their	their	PRON
crl-16045	4	34	measurement	measurement	NOUN
crl-16045	4	35	systems	system	NOUN
crl-16045	4	36	.	.	PUNCT
crl-16045	5	1	ibraries	ibrarie	NOUN
crl-16045	5	2	utilize	utilize	VERB
crl-16045	5	3	measurement	measurement	NOUN
crl-16045	5	4	systems	system	NOUN
crl-16045	5	5	for	for	ADP
crl-16045	5	6	a	a	DET
crl-16045	5	7	multitude	multitude	NOUN
crl-16045	5	8	of	of	ADP
crl-16045	5	9	purposes	purpose	NOUN
crl-16045	5	10	:	:	PUNCT
crl-16045	5	11	to	to	PART
crl-16045	5	12	collect	collect	VERB
crl-16045	5	13	and	and	CCONJ
crl-16045	5	14	analyze	analyze	VERB
crl-16045	5	15	data	datum	NOUN
crl-16045	5	16	,	,	PUNCT
crl-16045	5	17	such	such	ADJ
crl-16045	5	18	as	as	ADP
crl-16045	5	19	the	the	DET
crl-16045	5	20	number	number	NOUN
crl-16045	5	21	of	of	ADP
crl-16045	5	22	directional	directional	ADJ
crl-16045	5	23	versus	versus	ADP
crl-16045	5	24	reference	reference	NOUN
crl-16045	5	25	questions	question	NOUN
crl-16045	5	26	,	,	PUNCT
crl-16045	5	27	for	for	ADP
crl-16045	5	28	reporting	report	VERB
crl-16045	5	29	purposes	purpose	NOUN
crl-16045	5	30	;	;	PUNCT
crl-16045	5	31	to	to	PART
crl-16045	5	32	understand	understand	VERB
crl-16045	5	33	patrons	patron	NOUN
crl-16045	5	34	’	'	PUNCT
crl-16045	5	35	use	use	NOUN
crl-16045	5	36	of	of	ADP
crl-16045	5	37	technology	technology	NOUN
crl-16045	5	38	,	,	PUNCT
crl-16045	5	39	such	such	ADJ
crl-16045	5	40	as	as	ADP
crl-16045	5	41	the	the	DET
crl-16045	5	42	library	library	NOUN
crl-16045	5	43	’s	’s	PART
crl-16045	5	44	web	web	NOUN
crl-16045	5	45	site	site	NOUN
crl-16045	5	46	,	,	PUNCT
crl-16045	5	47	to	to	PART
crl-16045	5	48	improve	improve	VERB
crl-16045	5	49	its	its	PRON
crl-16045	5	50	design	design	NOUN
crl-16045	5	51	and	and	CCONJ
crl-16045	5	52	usability	usability	NOUN
crl-16045	5	53	;	;	PUNCT
crl-16045	5	54	and	and	CCONJ
crl-16045	5	55	to	to	PART
crl-16045	5	56	improve	improve	VERB
crl-16045	5	57	and	and	CCONJ
crl-16045	5	58	control	control	VERB
crl-16045	5	59	both	both	CCONJ
crl-16045	5	60	internal	internal	ADJ
crl-16045	5	61	and	and	CCONJ
crl-16045	5	62	public	public	ADJ
crl-16045	5	63	transactional	transactional	ADJ
crl-16045	5	64	processes	process	NOUN
crl-16045	5	65	,	,	PUNCT
crl-16045	5	66	in	in	ADP
crl-16045	5	67	areas	area	NOUN
crl-16045	5	68	such	such	ADJ
crl-16045	5	69	as	as	ADP
crl-16045	5	70	cataloging	cataloging	NOUN
crl-16045	5	71	and	and	CCONJ
crl-16045	5	72	circulation	circulation	NOUN
crl-16045	5	73	.	.	PUNCT
crl-16045	6	1	gathering	gather	VERB
crl-16045	6	2	reliable	reliable	ADJ
crl-16045	6	3	data	datum	NOUN
crl-16045	6	4	,	,	PUNCT
crl-16045	6	5	when	when	SCONJ
crl-16045	6	6	processes	process	NOUN
crl-16045	6	7	require	require	VERB
crl-16045	6	8	subjective	subjective	ADJ
crl-16045	6	9	inspection	inspection	NOUN
crl-16045	6	10	or	or	CCONJ
crl-16045	6	11	validation	validation	NOUN
crl-16045	6	12	,	,	PUNCT
crl-16045	6	13	is	be	AUX
crl-16045	6	14	a	a	DET
crl-16045	6	15	major	major	ADJ
crl-16045	6	16	challenge	challenge	NOUN
crl-16045	6	17	for	for	ADP
crl-16045	6	18	all	all	DET
crl-16045	6	19	librarians	librarian	NOUN
crl-16045	6	20	,	,	PUNCT
crl-16045	6	21	especially	especially	ADV
crl-16045	6	22	those	those	PRON
crl-16045	6	23	who	who	PRON
crl-16045	6	24	interact	interact	VERB
crl-16045	6	25	directly	directly	ADV
crl-16045	6	26	with	with	ADP
crl-16045	6	27	the	the	DET
crl-16045	6	28	public	public	NOUN
crl-16045	6	29	.	.	PUNCT
crl-16045	7	1	this	this	DET
crl-16045	7	2	paper	paper	NOUN
crl-16045	7	3	focuses	focus	VERB
crl-16045	7	4	on	on	ADP
crl-16045	7	5	measurement	measurement	NOUN
crl-16045	7	6	system	system	NOUN
crl-16045	7	7	analysis	analysis	NOUN
crl-16045	7	8	(	(	PUNCT
crl-16045	7	9	msa	msa	PROPN
crl-16045	7	10	)	)	PUNCT
crl-16045	7	11	,	,	PUNCT
crl-16045	7	12	specifically	specifically	ADV
crl-16045	7	13	the	the	DET
crl-16045	7	14	attribute	attribute	NOUN
crl-16045	7	15	gage	gage	NOUN
crl-16045	7	16	r&r	r&r	PROPN
crl-16045	7	17	,	,	PUNCT
crl-16045	7	18	as	as	ADP
crl-16045	7	19	a	a	DET
crl-16045	7	20	useful	useful	ADJ
crl-16045	7	21	suite	suite	NOUN
crl-16045	7	22	of	of	ADP
crl-16045	7	23	tools	tool	NOUN
crl-16045	7	24	for	for	ADP
crl-16045	7	25	understanding	understand	VERB
crl-16045	7	26	variation	variation	NOUN
crl-16045	7	27	introduced	introduce	VERB
crl-16045	7	28	by	by	ADP
crl-16045	7	29	the	the	DET
crl-16045	7	30	assessment	assessment	NOUN
crl-16045	7	31	system	system	NOUN
crl-16045	7	32	itself	itself	PRON
crl-16045	7	33	and	and	CCONJ
crl-16045	7	34	not	not	PART
crl-16045	7	35	the	the	DET
crl-16045	7	36	actual	actual	ADJ
crl-16045	7	37	item	item	NOUN
crl-16045	7	38	or	or	CCONJ
crl-16045	7	39	program	program	NOUN
crl-16045	7	40	being	be	AUX
crl-16045	7	41	assessed	assess	VERB
crl-16045	7	42	.	.	PUNCT
crl-16045	8	1	it	it	PRON
crl-16045	8	2	is	be	AUX
crl-16045	8	3	a	a	DET
crl-16045	8	4	continuation	continuation	NOUN
crl-16045	8	5	of	of	ADP
crl-16045	8	6	an	an	DET
crl-16045	8	7	earlier	early	ADJ
crl-16045	8	8	exploration	exploration	NOUN
crl-16045	8	9	of	of	ADP
crl-16045	8	10	the	the	DET
crl-16045	8	11	application	application	NOUN
crl-16045	8	12	of	of	ADP
crl-16045	8	13	lean	lean	ADJ
crl-16045	8	14	six	six	NUM
crl-16045	8	15	sigma	sigma	NOUN
crl-16045	8	16	,	,	PUNCT
crl-16045	8	17	a	a	DET
crl-16045	8	18	business	business	NOUN
crl-16045	8	19	improvement	improvement	NOUN
crl-16045	8	20	philosophy	philosophy	NOUN
crl-16045	8	21	and	and	CCONJ
crl-16045	8	22	methodology	methodology	NOUN
crl-16045	8	23	,	,	PUNCT
crl-16045	8	24	in	in	ADP
crl-16045	8	25	the	the	DET
crl-16045	8	26	academic	academic	PROPN
crl-16045	8	27	library	library	NOUN
crl-16045	8	28	environment	environment	NOUN
crl-16045	8	29	,	,	PUNCT
crl-16045	8	30	as	as	ADP
crl-16045	8	31	a	a	DET
crl-16045	8	32	means	means	NOUN
crl-16045	8	33	to	to	PART
crl-16045	8	34	nurture	nurture	VERB
crl-16045	8	35	and	and	CCONJ
crl-16045	8	36	sustain	sustain	VERB
crl-16045	8	37	a	a	DET
crl-16045	8	38	culture	culture	NOUN
crl-16045	8	39	of	of	ADP
crl-16045	8	40	assessment	assessment	NOUN
crl-16045	8	41	and	and	CCONJ
crl-16045	8	42	change.1	change.1	VERB
crl-16045	8	43	the	the	DET
crl-16045	8	44	previous	previous	ADJ
crl-16045	8	45	project	project	NOUN
crl-16045	8	46	utilized	utilize	VERB
crl-16045	8	47	the	the	DET
crl-16045	8	48	rusa	rusa	NOUN
crl-16045	8	49	guidelines	guideline	NOUN
crl-16045	8	50	for	for	ADP
crl-16045	8	51	the	the	DET
crl-16045	8	52	behavioral	behavioral	ADJ
crl-16045	8	53	performance	performance	NOUN
crl-16045	8	54	of	of	ADP
crl-16045	8	55	reference	reference	NOUN
crl-16045	8	56	and	and	CCONJ
crl-16045	8	57	information	information	NOUN
crl-16045	8	58	service	service	NOUN
crl-16045	8	59	providers	provider	NOUN
crl-16045	8	60	(	(	PUNCT
crl-16045	8	61	rusa	rusa	NOUN
crl-16045	8	62	guidelines	guideline	NOUN
crl-16045	8	63	)	)	PUNCT
crl-16045	8	64	as	as	ADP
crl-16045	8	65	operational	operational	ADJ
crl-16045	8	66	definitions	definition	NOUN
crl-16045	8	67	for	for	ADP
crl-16045	8	68	measuring	measure	VERB
crl-16045	8	69	quality	quality	NOUN
crl-16045	8	70	in	in	ADP
crl-16045	8	71	e	e	NOUN
crl-16045	8	72	-	-	NOUN
crl-16045	8	73	mail	mail	NOUN
crl-16045	8	74	reference	reference	NOUN
crl-16045	8	75	transactions.2	transactions.2	NOUN
crl-16045	8	76	the	the	DET
crl-16045	8	77	experience	experience	NOUN
crl-16045	8	78	revealed	reveal	VERB
crl-16045	8	79	a	a	DET
crl-16045	8	80	wide	wide	ADJ
crl-16045	8	81	variety	variety	NOUN
crl-16045	8	82	of	of	ADP
crl-16045	8	83	interpretations	interpretation	NOUN
crl-16045	8	84	of	of	ADP
crl-16045	8	85	these	these	DET
crl-16045	8	86	guidelines	guideline	NOUN
crl-16045	8	87	by	by	ADP
crl-16045	8	88	librarians	librarian	NOUN
crl-16045	8	89	©	©	PROPN
crl-16045	8	90	2009	2009	NUM
crl-16045	8	91	sarah	sarah	PROPN
crl-16045	8	92	anne	anne	PROPN
crl-16045	8	93	murphy	murphy	PROPN
crl-16045	8	94	,	,	PUNCT
crl-16045	8	95	sherry	sherry	PROPN
crl-16045	8	96	engle	engle	PROPN
crl-16045	8	97	moeller	moeller	PROPN
crl-16045	8	98	,	,	PUNCT
crl-16045	8	99	jessica	jessica	PROPN
crl-16045	8	100	r.	r.	PROPN
crl-16045	8	101	page	page	PROPN
crl-16045	8	102	,	,	PUNCT
crl-16045	8	103	judith	judith	PROPN
crl-16045	8	104	cerqua	cerqua	NOUN
crl-16045	8	105	,	,	PUNCT
crl-16045	8	106	and	and	CCONJ
crl-16045	8	107	mark	mark	PROPN
crl-16045	8	108	boarman	boarman	NOUN
crl-16045	8	109	leveraging	leverage	VERB
crl-16045	8	110	measurement	measurement	NOUN
crl-16045	8	111	system	system	NOUN
crl-16045	8	112	analysis	analysis	NOUN
crl-16045	8	113	to	to	PART
crl-16045	8	114	improve	improve	VERB
crl-16045	8	115	library	library	ADJ
crl-16045	8	116	assessment	assessment	NOUN
crl-16045	8	117	569	569	NUM
crl-16045	8	118	and	and	CCONJ
crl-16045	8	119	paraprofessional	paraprofessional	ADJ
crl-16045	8	120	assistants	assistant	NOUN
crl-16045	8	121	at	at	ADP
crl-16045	8	122	the	the	DET
crl-16045	8	123	ohio	ohio	PROPN
crl-16045	8	124	state	state	PROPN
crl-16045	8	125	university	university	PROPN
crl-16045	8	126	.	.	PUNCT
crl-16045	9	1	following	follow	VERB
crl-16045	9	2	lean	lean	ADJ
crl-16045	9	3	six	six	NUM
crl-16045	9	4	sigma	sigma	NOUN
crl-16045	9	5	principles	principle	NOUN
crl-16045	9	6	,	,	PUNCT
crl-16045	9	7	a	a	DET
crl-16045	9	8	team	team	NOUN
crl-16045	9	9	was	be	AUX
crl-16045	9	10	established	establish	VERB
crl-16045	9	11	to	to	PART
crl-16045	9	12	draft	draft	VERB
crl-16045	9	13	local	local	ADJ
crl-16045	9	14	standards	standard	NOUN
crl-16045	9	15	for	for	ADP
crl-16045	9	16	interpreting	interpret	VERB
crl-16045	9	17	and	and	CCONJ
crl-16045	9	18	applying	apply	VERB
crl-16045	9	19	the	the	DET
crl-16045	9	20	rusa	rusa	NOUN
crl-16045	9	21	guidelines	guideline	NOUN
crl-16045	9	22	.	.	PUNCT
crl-16045	10	1	the	the	DET
crl-16045	10	2	paper	paper	NOUN
crl-16045	10	3	will	will	AUX
crl-16045	10	4	address	address	VERB
crl-16045	10	5	the	the	DET
crl-16045	10	6	team	team	NOUN
crl-16045	10	7	’s	’s	PART
crl-16045	10	8	experience	experience	NOUN
crl-16045	10	9	and	and	CCONJ
crl-16045	10	10	begin	begin	VERB
crl-16045	10	11	with	with	ADP
crl-16045	10	12	a	a	DET
crl-16045	10	13	brief	brief	ADJ
crl-16045	10	14	literature	literature	NOUN
crl-16045	10	15	review	review	NOUN
crl-16045	10	16	to	to	PART
crl-16045	10	17	introduce	introduce	VERB
crl-16045	10	18	msa	msa	PROPN
crl-16045	10	19	,	,	PUNCT
crl-16045	10	20	what	what	PRON
crl-16045	10	21	it	it	PRON
crl-16045	10	22	is	be	AUX
crl-16045	10	23	,	,	PUNCT
crl-16045	10	24	and	and	CCONJ
crl-16045	10	25	why	why	SCONJ
crl-16045	10	26	it	it	PRON
crl-16045	10	27	is	be	AUX
crl-16045	10	28	important	important	ADJ
crl-16045	10	29	.	.	PUNCT
crl-16045	11	1	it	it	PRON
crl-16045	11	2	will	will	AUX
crl-16045	11	3	continue	continue	VERB
crl-16045	11	4	by	by	ADP
crl-16045	11	5	describing	describe	VERB
crl-16045	11	6	the	the	DET
crl-16045	11	7	methods	method	NOUN
crl-16045	11	8	to	to	PART
crl-16045	11	9	conduct	conduct	VERB
crl-16045	11	10	an	an	DET
crl-16045	11	11	attribute	attribute	NOUN
crl-16045	11	12	gage	gage	NOUN
crl-16045	11	13	r&r	r&r	NOUN
crl-16045	11	14	analysis	analysis	NOUN
crl-16045	11	15	for	for	ADP
crl-16045	11	16	a	a	DET
crl-16045	11	17	transactional	transactional	ADJ
crl-16045	11	18	service	service	NOUN
crl-16045	11	19	process	process	NOUN
crl-16045	11	20	and	and	CCONJ
crl-16045	11	21	the	the	DET
crl-16045	11	22	tool	tool	NOUN
crl-16045	11	23	’s	’s	PART
crl-16045	11	24	utility	utility	NOUN
crl-16045	11	25	for	for	ADP
crl-16045	11	26	establishing	establish	VERB
crl-16045	11	27	shared	share	VERB
crl-16045	11	28	operational	operational	ADJ
crl-16045	11	29	definitions	definition	NOUN
crl-16045	11	30	.	.	PUNCT
crl-16045	12	1	results	result	NOUN
crl-16045	12	2	of	of	ADP
crl-16045	12	3	the	the	DET
crl-16045	12	4	analysis	analysis	NOUN
crl-16045	12	5	will	will	AUX
crl-16045	12	6	then	then	ADV
crl-16045	12	7	be	be	AUX
crl-16045	12	8	provided	provide	VERB
crl-16045	12	9	,	,	PUNCT
crl-16045	12	10	followed	follow	VERB
crl-16045	12	11	by	by	ADP
crl-16045	12	12	a	a	DET
crl-16045	12	13	discussion	discussion	NOUN
crl-16045	12	14	highlighting	highlight	VERB
crl-16045	12	15	the	the	DET
crl-16045	12	16	lessons	lesson	NOUN
crl-16045	12	17	learned	learn	VERB
crl-16045	12	18	.	.	PUNCT
crl-16045	13	1	literature	literature	NOUN
crl-16045	13	2	review	review	PROPN
crl-16045	13	3	for	for	ADP
crl-16045	13	4	years	year	NOUN
crl-16045	13	5	,	,	PUNCT
crl-16045	13	6	librarians	librarian	NOUN
crl-16045	13	7	have	have	AUX
crl-16045	13	8	struggled	struggle	VERB
crl-16045	13	9	to	to	PART
crl-16045	13	10	agree	agree	VERB
crl-16045	13	11	on	on	ADP
crl-16045	13	12	a	a	DET
crl-16045	13	13	shared	share	VERB
crl-16045	13	14	definition	definition	NOUN
crl-16045	13	15	for	for	ADP
crl-16045	13	16	a	a	DET
crl-16045	13	17	reference	reference	NOUN
crl-16045	13	18	question	question	NOUN
crl-16045	13	19	and	and	CCONJ
crl-16045	13	20	,	,	PUNCT
crl-16045	13	21	further	far	ADV
crl-16045	13	22	,	,	PUNCT
crl-16045	13	23	what	what	PRON
crl-16045	13	24	constitutes	constitute	VERB
crl-16045	13	25	a	a	DET
crl-16045	13	26	quality	quality	NOUN
crl-16045	13	27	answer	answer	NOUN
crl-16045	13	28	to	to	ADP
crl-16045	13	29	a	a	DET
crl-16045	13	30	reference	reference	NOUN
crl-16045	13	31	question.3	question.3	PROPN
crl-16045	13	32	the	the	DET
crl-16045	13	33	rusa	rusa	PROPN
crl-16045	13	34	guidelines	guideline	NOUN
crl-16045	13	35	recognize	recognize	VERB
crl-16045	13	36	that	that	SCONJ
crl-16045	13	37	the	the	DET
crl-16045	13	38	success	success	NOUN
crl-16045	13	39	of	of	ADP
crl-16045	13	40	a	a	DET
crl-16045	13	41	reference	reference	NOUN
crl-16045	13	42	transaction	transaction	NOUN
crl-16045	13	43	can	can	AUX
crl-16045	13	44	not	not	PART
crl-16045	13	45	only	only	ADV
crl-16045	13	46	be	be	AUX
crl-16045	13	47	measured	measure	VERB
crl-16045	13	48	by	by	ADP
crl-16045	13	49	the	the	DET
crl-16045	13	50	quality	quality	NOUN
crl-16045	13	51	of	of	ADP
crl-16045	13	52	the	the	DET
crl-16045	13	53	information	information	NOUN
crl-16045	13	54	provided	provide	VERB
crl-16045	13	55	,	,	PUNCT
crl-16045	13	56	but	but	CCONJ
crl-16045	13	57	the	the	DET
crl-16045	13	58	positive	positive	ADJ
crl-16045	13	59	behavior	behavior	NOUN
crl-16045	13	60	of	of	ADP
crl-16045	13	61	the	the	DET
crl-16045	13	62	individual	individual	NOUN
crl-16045	13	63	with	with	ADP
crl-16045	13	64	whom	whom	PRON
crl-16045	13	65	the	the	DET
crl-16045	13	66	patron	patron	NOUN
crl-16045	13	67	interacted.4	interacted.4	PROPN
crl-16045	13	68	the	the	DET
crl-16045	13	69	guidelines	guideline	NOUN
crl-16045	13	70	have	have	AUX
crl-16045	13	71	been	be	AUX
crl-16045	13	72	applied	apply	VERB
crl-16045	13	73	to	to	ADP
crl-16045	13	74	a	a	DET
crl-16045	13	75	number	number	NOUN
crl-16045	13	76	of	of	ADP
crl-16045	13	77	reference	reference	NOUN
crl-16045	13	78	evaluation	evaluation	NOUN
crl-16045	13	79	studies	study	NOUN
crl-16045	13	80	,	,	PUNCT
crl-16045	13	81	in	in	ADP
crl-16045	13	82	face	face	NOUN
crl-16045	13	83	-	-	PUNCT
crl-16045	13	84	to	to	ADP
crl-16045	13	85	-	-	PUNCT
crl-16045	13	86	face	face	NOUN
crl-16045	13	87	,	,	PUNCT
crl-16045	13	88	chat	chat	VERB
crl-16045	13	89	,	,	PUNCT
crl-16045	13	90	and	and	CCONJ
crl-16045	13	91	e	e	NOUN
crl-16045	13	92	-	-	NOUN
crl-16045	13	93	mail	mail	NOUN
crl-16045	13	94	reference	reference	NOUN
crl-16045	13	95	environments.5	environments.5	NOUN
crl-16045	13	96	while	while	SCONJ
crl-16045	13	97	“	"	PUNCT
crl-16045	13	98	what	what	PRON
crl-16045	13	99	gets	get	AUX
crl-16045	13	100	measured	measure	VERB
crl-16045	13	101	gets	get	AUX
crl-16045	13	102	done	do	VERB
crl-16045	13	103	”	"	PUNCT
crl-16045	13	104	is	be	AUX
crl-16045	13	105	a	a	DET
crl-16045	13	106	popular	popular	ADJ
crl-16045	13	107	business	business	NOUN
crl-16045	13	108	mantra	mantra	NOUN
crl-16045	13	109	,	,	PUNCT
crl-16045	13	110	an	an	DET
crl-16045	13	111	experienced	experienced	ADJ
crl-16045	13	112	practitioner	practitioner	NOUN
crl-16045	13	113	of	of	ADP
crl-16045	13	114	lean	lean	ADJ
crl-16045	13	115	six	six	NUM
crl-16045	13	116	sigma	sigma	NOUN
crl-16045	13	117	will	will	AUX
crl-16045	13	118	ask	ask	VERB
crl-16045	13	119	,	,	PUNCT
crl-16045	13	120	“	"	PUNCT
crl-16045	13	121	did	do	AUX
crl-16045	13	122	you	you	PRON
crl-16045	13	123	check	check	VERB
crl-16045	13	124	your	your	PRON
crl-16045	13	125	measurement	measurement	NOUN
crl-16045	13	126	instrument	instrument	NOUN
crl-16045	13	127	?	?	PUNCT
crl-16045	13	128	”	"	PUNCT
crl-16045	14	1	this	this	PRON
crl-16045	14	2	is	be	AUX
crl-16045	14	3	because	because	SCONJ
crl-16045	14	4	a	a	DET
crl-16045	14	5	measurement	measurement	NOUN
crl-16045	14	6	system	system	NOUN
crl-16045	14	7	contaminated	contaminate	VERB
crl-16045	14	8	with	with	ADP
crl-16045	14	9	error	error	NOUN
crl-16045	14	10	will	will	AUX
crl-16045	14	11	understandably	understandably	ADV
crl-16045	14	12	result	result	VERB
crl-16045	14	13	in	in	ADP
crl-16045	14	14	flawed	flawed	ADJ
crl-16045	14	15	decisions	decision	NOUN
crl-16045	14	16	,	,	PUNCT
crl-16045	14	17	potentially	potentially	ADV
crl-16045	14	18	affecting	affect	VERB
crl-16045	14	19	what	what	PRON
crl-16045	14	20	does	do	VERB
crl-16045	14	21	or	or	CCONJ
crl-16045	14	22	does	do	AUX
crl-16045	14	23	not	not	PART
crl-16045	14	24	get	get	VERB
crl-16045	14	25	done.6	done.6	NOUN
crl-16045	14	26	traditionally	traditionally	ADV
crl-16045	14	27	used	use	VERB
crl-16045	14	28	in	in	ADP
crl-16045	14	29	manufacturing	manufacturing	NOUN
crl-16045	14	30	,	,	PUNCT
crl-16045	14	31	msa	msa	PROPN
crl-16045	14	32	uses	use	VERB
crl-16045	14	33	tools	tool	NOUN
crl-16045	14	34	such	such	ADJ
crl-16045	14	35	as	as	ADP
crl-16045	14	36	the	the	DET
crl-16045	14	37	attribute	attribute	NOUN
crl-16045	14	38	gage	gage	NOUN
crl-16045	14	39	r&r	r&r	PROPN
crl-16045	14	40	to	to	PART
crl-16045	14	41	mathematically	mathematically	ADV
crl-16045	14	42	model	model	VERB
crl-16045	14	43	the	the	DET
crl-16045	14	44	capability	capability	NOUN
crl-16045	14	45	of	of	ADP
crl-16045	14	46	a	a	DET
crl-16045	14	47	measurement	measurement	NOUN
crl-16045	14	48	system	system	NOUN
crl-16045	14	49	.	.	PUNCT
crl-16045	15	1	specifically	specifically	ADV
crl-16045	15	2	,	,	PUNCT
crl-16045	15	3	the	the	DET
crl-16045	15	4	purpose	purpose	NOUN
crl-16045	15	5	of	of	ADP
crl-16045	15	6	such	such	ADJ
crl-16045	15	7	analysis	analysis	NOUN
crl-16045	15	8	is	be	AUX
crl-16045	15	9	to	to	PART
crl-16045	15	10	determine	determine	VERB
crl-16045	15	11	how	how	SCONJ
crl-16045	15	12	much	much	ADJ
crl-16045	15	13	observed	observed	ADJ
crl-16045	15	14	variability	variability	NOUN
crl-16045	15	15	may	may	AUX
crl-16045	15	16	be	be	AUX
crl-16045	15	17	attributed	attribute	VERB
crl-16045	15	18	to	to	ADP
crl-16045	15	19	the	the	DET
crl-16045	15	20	measurement	measurement	NOUN
crl-16045	15	21	system	system	NOUN
crl-16045	15	22	itself	itself	PRON
crl-16045	15	23	,	,	PUNCT
crl-16045	15	24	as	as	SCONJ
crl-16045	15	25	opposed	oppose	VERB
crl-16045	15	26	to	to	ADP
crl-16045	15	27	the	the	DET
crl-16045	15	28	process	process	NOUN
crl-16045	15	29	being	be	AUX
crl-16045	15	30	monitored	monitor	VERB
crl-16045	15	31	.	.	PUNCT
crl-16045	16	1	for	for	ADP
crl-16045	16	2	processes	process	NOUN
crl-16045	16	3	such	such	ADJ
crl-16045	16	4	as	as	ADP
crl-16045	16	5	the	the	DET
crl-16045	16	6	reference	reference	NOUN
crl-16045	16	7	transaction	transaction	NOUN
crl-16045	16	8	,	,	PUNCT
crl-16045	16	9	which	which	PRON
crl-16045	16	10	require	require	VERB
crl-16045	16	11	the	the	DET
crl-16045	16	12	subjective	subjective	ADJ
crl-16045	16	13	interpretation	interpretation	NOUN
crl-16045	16	14	and	and	CCONJ
crl-16045	16	15	application	application	NOUN
crl-16045	16	16	of	of	ADP
crl-16045	16	17	guidelines	guideline	NOUN
crl-16045	16	18	to	to	PART
crl-16045	16	19	evaluate	evaluate	VERB
crl-16045	16	20	,	,	PUNCT
crl-16045	16	21	there	there	PRON
crl-16045	16	22	is	be	VERB
crl-16045	16	23	a	a	DET
crl-16045	16	24	“	"	PUNCT
crl-16045	16	25	potential	potential	NOUN
crl-16045	16	26	for	for	ADP
crl-16045	16	27	variability	variability	NOUN
crl-16045	16	28	among	among	ADP
crl-16045	16	29	inspectors	inspector	NOUN
crl-16045	16	30	and	and	CCONJ
crl-16045	16	31	even	even	ADV
crl-16045	16	32	variability	variability	NOUN
crl-16045	16	33	by	by	ADP
crl-16045	16	34	the	the	DET
crl-16045	16	35	same	same	ADJ
crl-16045	16	36	inspector	inspector	NOUN
crl-16045	16	37	over	over	ADP
crl-16045	16	38	a	a	DET
crl-16045	16	39	period	period	NOUN
crl-16045	16	40	of	of	ADP
crl-16045	16	41	time	time	NOUN
crl-16045	16	42	.	.	PUNCT
crl-16045	16	43	”7	”7	PUNCT
crl-16045	17	1	the	the	DET
crl-16045	17	2	‘	'	PUNCT
crl-16045	17	3	rs	rs	NOUN
crl-16045	17	4	’	'	PUNCT
crl-16045	17	5	in	in	ADP
crl-16045	17	6	attribute	attribute	NOUN
crl-16045	17	7	gage	gage	NOUN
crl-16045	17	8	r&r	r&r	PROPN
crl-16045	17	9	refer	refer	VERB
crl-16045	17	10	to	to	ADP
crl-16045	17	11	repeatability	repeatability	NOUN
crl-16045	17	12	and	and	CCONJ
crl-16045	17	13	reproducibility	reproducibility	NOUN
crl-16045	17	14	.	.	PUNCT
crl-16045	18	1	thus	thus	ADV
crl-16045	18	2	,	,	PUNCT
crl-16045	18	3	one	one	NUM
crl-16045	18	4	individual	individual	ADJ
crl-16045	18	5	evaluating	evaluate	VERB
crl-16045	18	6	the	the	DET
crl-16045	18	7	quality	quality	NOUN
crl-16045	18	8	of	of	ADP
crl-16045	18	9	a	a	DET
crl-16045	18	10	reference	reference	NOUN
crl-16045	18	11	transaction	transaction	NOUN
crl-16045	18	12	should	should	AUX
crl-16045	18	13	be	be	AUX
crl-16045	18	14	able	able	ADJ
crl-16045	18	15	to	to	PART
crl-16045	18	16	replicate	replicate	VERB
crl-16045	18	17	the	the	DET
crl-16045	18	18	same	same	ADJ
crl-16045	18	19	results	result	NOUN
crl-16045	18	20	if	if	SCONJ
crl-16045	18	21	evaluating	evaluate	VERB
crl-16045	18	22	the	the	DET
crl-16045	18	23	same	same	ADJ
crl-16045	18	24	reference	reference	NOUN
crl-16045	18	25	transaction	transaction	NOUN
crl-16045	18	26	at	at	ADP
crl-16045	18	27	a	a	DET
crl-16045	18	28	later	later	ADJ
crl-16045	18	29	date	date	NOUN
crl-16045	18	30	and	and	CCONJ
crl-16045	18	31	time	time	NOUN
crl-16045	18	32	.	.	PUNCT
crl-16045	19	1	this	this	PRON
crl-16045	19	2	is	be	AUX
crl-16045	19	3	defined	define	VERB
crl-16045	19	4	as	as	ADP
crl-16045	19	5	repeatability	repeatability	NOUN
crl-16045	19	6	,	,	PUNCT
crl-16045	19	7	or	or	CCONJ
crl-16045	19	8	intra	intra	ADJ
crl-16045	19	9	-	-	ADJ
crl-16045	19	10	appraiser	appraiser	NOUN
crl-16045	19	11	agreement	agreement	NOUN
crl-16045	19	12	.	.	PUNCT
crl-16045	20	1	a	a	DET
crl-16045	20	2	colleague	colleague	NOUN
crl-16045	20	3	evaluating	evaluate	VERB
crl-16045	20	4	the	the	DET
crl-16045	20	5	same	same	ADJ
crl-16045	20	6	reference	reference	NOUN
crl-16045	20	7	transaction	transaction	NOUN
crl-16045	20	8	,	,	PUNCT
crl-16045	20	9	using	use	VERB
crl-16045	20	10	the	the	DET
crl-16045	20	11	same	same	ADJ
crl-16045	20	12	criteria	criterion	NOUN
crl-16045	20	13	,	,	PUNCT
crl-16045	20	14	should	should	AUX
crl-16045	20	15	be	be	AUX
crl-16045	20	16	able	able	ADJ
crl-16045	20	17	to	to	PART
crl-16045	20	18	record	record	VERB
crl-16045	20	19	the	the	DET
crl-16045	20	20	same	same	ADJ
crl-16045	20	21	result	result	NOUN
crl-16045	20	22	.	.	PUNCT
crl-16045	21	1	this	this	PRON
crl-16045	21	2	is	be	AUX
crl-16045	21	3	referred	refer	VERB
crl-16045	21	4	to	to	ADP
crl-16045	21	5	as	as	ADP
crl-16045	21	6	reproducibility	reproducibility	NOUN
crl-16045	21	7	,	,	PUNCT
crl-16045	21	8	or	or	CCONJ
crl-16045	21	9	inter	inter	ADJ
crl-16045	21	10	-	-	ADJ
crl-16045	21	11	appraiser	appraiser	NOUN
crl-16045	21	12	agreement	agreement	NOUN
crl-16045	21	13	.	.	PUNCT
crl-16045	22	1	attribute	attribute	PROPN
crl-16045	22	2	refers	refer	VERB
crl-16045	22	3	to	to	ADP
crl-16045	22	4	the	the	DET
crl-16045	22	5	type	type	NOUN
crl-16045	22	6	of	of	ADP
crl-16045	22	7	gage	gage	NOUN
crl-16045	22	8	r&r	r&r	NOUN
crl-16045	22	9	used	use	VERB
crl-16045	22	10	for	for	ADP
crl-16045	22	11	analyzing	analyze	VERB
crl-16045	22	12	systems	system	NOUN
crl-16045	22	13	using	use	VERB
crl-16045	22	14	discrete	discrete	ADJ
crl-16045	22	15	or	or	CCONJ
crl-16045	22	16	categorical	categorical	ADJ
crl-16045	22	17	data	datum	NOUN
crl-16045	22	18	.	.	PUNCT
crl-16045	23	1	thus	thus	ADV
crl-16045	23	2	,	,	PUNCT
crl-16045	23	3	if	if	SCONJ
crl-16045	23	4	the	the	DET
crl-16045	23	5	librarian	librarian	NOUN
crl-16045	23	6	correctly	correctly	ADV
crl-16045	23	7	identified	identify	VERB
crl-16045	23	8	a	a	DET
crl-16045	23	9	question	question	NOUN
crl-16045	23	10	as	as	ADP
crl-16045	23	11	directional	directional	ADJ
crl-16045	23	12	,	,	PUNCT
crl-16045	23	13	the	the	DET
crl-16045	23	14	appraiser	appraiser	NOUN
crl-16045	23	15	would	would	AUX
crl-16045	23	16	record	record	VERB
crl-16045	23	17	“	"	PUNCT
crl-16045	23	18	yes	yes	INTJ
crl-16045	23	19	.	.	PUNCT
crl-16045	23	20	”	"	PUNCT
crl-16045	24	1	if	if	SCONJ
crl-16045	24	2	the	the	DET
crl-16045	24	3	question	question	NOUN
crl-16045	24	4	should	should	AUX
crl-16045	24	5	have	have	AUX
crl-16045	24	6	been	be	AUX
crl-16045	24	7	identified	identify	VERB
crl-16045	24	8	as	as	ADP
crl-16045	24	9	a	a	DET
crl-16045	24	10	reference	reference	NOUN
crl-16045	24	11	question	question	NOUN
crl-16045	24	12	,	,	PUNCT
crl-16045	24	13	the	the	DET
crl-16045	24	14	appraiser	appraiser	NOUN
crl-16045	24	15	would	would	AUX
crl-16045	24	16	record	record	VERB
crl-16045	24	17	“	"	PUNCT
crl-16045	24	18	no	no	INTJ
crl-16045	24	19	.	.	PUNCT
crl-16045	24	20	”	"	PUNCT
crl-16045	25	1	the	the	DET
crl-16045	25	2	purpose	purpose	NOUN
crl-16045	25	3	of	of	ADP
crl-16045	25	4	conducting	conduct	VERB
crl-16045	25	5	the	the	DET
crl-16045	25	6	attribute	attribute	NOUN
crl-16045	25	7	gage	gage	NOUN
crl-16045	25	8	r&r	r&r	NOUN
crl-16045	25	9	is	be	AUX
crl-16045	25	10	to	to	PART
crl-16045	25	11	determine	determine	VERB
crl-16045	25	12	whether	whether	SCONJ
crl-16045	25	13	variation	variation	NOUN
crl-16045	25	14	within	within	ADP
crl-16045	25	15	the	the	DET
crl-16045	25	16	measurement	measurement	NOUN
crl-16045	25	17	system	system	NOUN
crl-16045	25	18	can	can	AUX
crl-16045	25	19	be	be	AUX
crl-16045	25	20	attributed	attribute	VERB
crl-16045	25	21	to	to	ADP
crl-16045	25	22	the	the	DET
crl-16045	25	23	appraisers	appraiser	NOUN
crl-16045	25	24	,	,	PUNCT
crl-16045	25	25	the	the	DET
crl-16045	25	26	measurement	measurement	NOUN
crl-16045	25	27	instrument	instrument	NOUN
crl-16045	25	28	,	,	PUNCT
crl-16045	25	29	or	or	CCONJ
crl-16045	25	30	the	the	DET
crl-16045	25	31	evaluation	evaluation	NOUN
crl-16045	25	32	process	process	NOUN
crl-16045	25	33	itself	itself	PRON
crl-16045	25	34	.	.	PUNCT
crl-16045	26	1	if	if	SCONJ
crl-16045	26	2	operational	operational	ADJ
crl-16045	26	3	definitions	definition	NOUN
crl-16045	26	4	supporting	support	VERB
crl-16045	26	5	the	the	DET
crl-16045	26	6	measurement	measurement	NOUN
crl-16045	26	7	instrument	instrument	NOUN
crl-16045	26	8	,	,	PUNCT
crl-16045	26	9	for	for	ADP
crl-16045	26	10	example	example	NOUN
crl-16045	26	11	,	,	PUNCT
crl-16045	26	12	are	be	AUX
crl-16045	26	13	ambiguous	ambiguous	ADJ
crl-16045	26	14	or	or	CCONJ
crl-16045	26	15	not	not	PART
crl-16045	26	16	clearly	clearly	ADV
crl-16045	26	17	understood	understand	VERB
crl-16045	26	18	and	and	CCONJ
crl-16045	26	19	consistently	consistently	ADV
crl-16045	26	20	applied	apply	VERB
crl-16045	26	21	by	by	ADP
crl-16045	26	22	appraisers	appraiser	NOUN
crl-16045	26	23	,	,	PUNCT
crl-16045	26	24	low	low	ADJ
crl-16045	26	25	repeatability	repeatability	NOUN
crl-16045	26	26	and	and	CCONJ
crl-16045	26	27	reproducibility	reproducibility	NOUN
crl-16045	26	28	scores	score	NOUN
crl-16045	26	29	will	will	AUX
crl-16045	26	30	result	result	VERB
crl-16045	26	31	.	.	PUNCT
crl-16045	27	1	methods	method	NOUN
crl-16045	27	2	like	like	ADP
crl-16045	27	3	the	the	DET
crl-16045	27	4	previous	previous	ADJ
crl-16045	27	5	project	project	NOUN
crl-16045	27	6	,	,	PUNCT
crl-16045	27	7	which	which	PRON
crl-16045	27	8	sought	seek	VERB
crl-16045	27	9	to	to	PART
crl-16045	27	10	improve	improve	VERB
crl-16045	27	11	turnaround	turnaround	NOUN
crl-16045	27	12	time	time	NOUN
crl-16045	27	13	and	and	CCONJ
crl-16045	27	14	the	the	DET
crl-16045	27	15	quality	quality	NOUN
crl-16045	27	16	and	and	CCONJ
crl-16045	27	17	consistency	consistency	NOUN
crl-16045	27	18	of	of	ADP
crl-16045	27	19	communications	communication	NOUN
crl-16045	27	20	for	for	ADP
crl-16045	27	21	the	the	DET
crl-16045	27	22	osu	osu	NOUN
crl-16045	27	23	libraries	library	NOUN
crl-16045	27	24	’	'	PUNCT
crl-16045	27	25	e	e	NOUN
crl-16045	27	26	-	-	NOUN
crl-16045	27	27	mail	mail	NOUN
crl-16045	27	28	reference	reference	NOUN
crl-16045	27	29	service	service	NOUN
crl-16045	27	30	,	,	PUNCT
crl-16045	27	31	this	this	DET
crl-16045	27	32	project	project	NOUN
crl-16045	27	33	was	be	AUX
crl-16045	27	34	also	also	ADV
crl-16045	27	35	organized	organize	VERB
crl-16045	27	36	using	use	VERB
crl-16045	27	37	lean	lean	ADJ
crl-16045	27	38	six	six	NUM
crl-16045	27	39	sigma	sigma	ADJ
crl-16045	27	40	principles	principle	NOUN
crl-16045	27	41	and	and	CCONJ
crl-16045	27	42	tools.8	tools.8	PROPN
crl-16045	27	43	the	the	DET
crl-16045	27	44	project	project	NOUN
crl-16045	27	45	mission	mission	NOUN
crl-16045	27	46	was	be	AUX
crl-16045	27	47	to	to	PART
crl-16045	27	48	create	create	VERB
crl-16045	27	49	local	local	ADJ
crl-16045	27	50	standards	standard	NOUN
crl-16045	27	51	for	for	ADP
crl-16045	27	52	interpreting	interpret	VERB
crl-16045	27	53	and	and	CCONJ
crl-16045	27	54	applying	apply	VERB
crl-16045	27	55	the	the	DET
crl-16045	27	56	rusa	rusa	NOUN
crl-16045	27	57	guidelines	guideline	NOUN
crl-16045	27	58	that	that	PRON
crl-16045	27	59	could	could	AUX
crl-16045	27	60	be	be	AUX
crl-16045	27	61	incorporated	incorporate	VERB
crl-16045	27	62	into	into	ADP
crl-16045	27	63	the	the	DET
crl-16045	27	64	policies	policy	NOUN
crl-16045	27	65	and	and	CCONJ
crl-16045	27	66	procedures	procedure	NOUN
crl-16045	27	67	for	for	ADP
crl-16045	27	68	the	the	DET
crl-16045	27	69	osu	osu	NOUN
crl-16045	27	70	libraries	library	NOUN
crl-16045	27	71	’	'	PUNCT
crl-16045	27	72	e	e	NOUN
crl-16045	27	73	-	-	NOUN
crl-16045	27	74	mail	mail	NOUN
crl-16045	27	75	reference	reference	NOUN
crl-16045	27	76	service	service	NOUN
crl-16045	27	77	.	.	PUNCT
crl-16045	28	1	to	to	PART
crl-16045	28	2	accomplish	accomplish	VERB
crl-16045	28	3	this	this	DET
crl-16045	28	4	mission	mission	NOUN
crl-16045	28	5	,	,	PUNCT
crl-16045	28	6	the	the	DET
crl-16045	28	7	libraries	library	NOUN
crl-16045	28	8	’	'	PUNCT
crl-16045	28	9	mechanism	mechanism	NOUN
crl-16045	28	10	for	for	ADP
crl-16045	28	11	classifying	classify	VERB
crl-16045	28	12	question	question	NOUN
crl-16045	28	13	type	type	NOUN
crl-16045	28	14	and	and	CCONJ
crl-16045	28	15	evaluating	evaluate	VERB
crl-16045	28	16	question	question	NOUN
crl-16045	28	17	570	570	NUM
crl-16045	28	18	college	college	NOUN
crl-16045	28	19	&	&	CCONJ
crl-16045	28	20	research	research	PROPN
crl-16045	28	21	libraries	library	NOUN
crl-16045	28	22	november	november	PROPN
crl-16045	28	23	2009	2009	NUM
crl-16045	28	24	conformance	conformance	NOUN
crl-16045	28	25	with	with	ADP
crl-16045	28	26	the	the	DET
crl-16045	28	27	rusa	rusa	NOUN
crl-16045	28	28	guidelines	guideline	NOUN
crl-16045	28	29	for	for	ADP
crl-16045	28	30	approachability	approachability	NOUN
crl-16045	28	31	,	,	PUNCT
crl-16045	28	32	listening	listening	NOUN
crl-16045	28	33	/	/	SYM
crl-16045	28	34	inquiring	inquiring	NOUN
crl-16045	28	35	,	,	PUNCT
crl-16045	28	36	and	and	CCONJ
crl-16045	28	37	follow	follow	VERB
crl-16045	28	38	-	-	PUNCT
crl-16045	28	39	up	up	NOUN
crl-16045	28	40	was	be	AUX
crl-16045	28	41	examined	examine	VERB
crl-16045	28	42	.	.	PUNCT
crl-16045	29	1	the	the	DET
crl-16045	29	2	previous	previous	ADJ
crl-16045	29	3	project	project	NOUN
crl-16045	29	4	used	use	VERB
crl-16045	29	5	these	these	DET
crl-16045	29	6	definitions	definition	NOUN
crl-16045	29	7	to	to	PART
crl-16045	29	8	monitor	monitor	VERB
crl-16045	29	9	both	both	CCONJ
crl-16045	29	10	the	the	DET
crl-16045	29	11	appropriate	appropriate	ADJ
crl-16045	29	12	distribution	distribution	NOUN
crl-16045	29	13	of	of	ADP
crl-16045	29	14	questions	question	NOUN
crl-16045	29	15	throughout	throughout	ADP
crl-16045	29	16	the	the	DET
crl-16045	29	17	osu	osu	NOUN
crl-16045	29	18	libraries	library	NOUN
crl-16045	29	19	system	system	NOUN
crl-16045	29	20	and	and	CCONJ
crl-16045	29	21	the	the	DET
crl-16045	29	22	quality	quality	NOUN
crl-16045	29	23	of	of	ADP
crl-16045	29	24	answers	answer	NOUN
crl-16045	29	25	.	.	PUNCT
crl-16045	30	1	the	the	DET
crl-16045	30	2	project	project	NOUN
crl-16045	30	3	team	team	NOUN
crl-16045	30	4	consisted	consist	VERB
crl-16045	30	5	of	of	ADP
crl-16045	30	6	two	two	NUM
crl-16045	30	7	librarians	librarian	NOUN
crl-16045	30	8	,	,	PUNCT
crl-16045	30	9	two	two	NUM
crl-16045	30	10	paraprofessional	paraprofessional	ADJ
crl-16045	30	11	staff	staff	NOUN
crl-16045	30	12	members	member	NOUN
crl-16045	30	13	,	,	PUNCT
crl-16045	30	14	and	and	CCONJ
crl-16045	30	15	the	the	DET
crl-16045	30	16	coordinator	coordinator	NOUN
crl-16045	30	17	of	of	ADP
crl-16045	30	18	research	research	NOUN
crl-16045	30	19	and	and	CCONJ
crl-16045	30	20	reference	reference	NOUN
crl-16045	30	21	.	.	PUNCT
crl-16045	31	1	the	the	DET
crl-16045	31	2	osu	osu	NOUN
crl-16045	31	3	libraries	library	NOUN
crl-16045	31	4	uses	use	VERB
crl-16045	31	5	oclc	oclc	PROPN
crl-16045	31	6	’s	’s	PART
crl-16045	31	7	questionpoint	questionpoint	NOUN
crl-16045	31	8	service	service	NOUN
crl-16045	31	9	to	to	PART
crl-16045	31	10	centrally	centrally	ADV
crl-16045	31	11	manage	manage	VERB
crl-16045	31	12	questions	question	NOUN
crl-16045	31	13	received	receive	VERB
crl-16045	31	14	through	through	ADP
crl-16045	31	15	its	its	PRON
crl-16045	31	16	ask	ask	VERB
crl-16045	31	17	-	-	PUNCT
crl-16045	31	18	a	a	DET
crl-16045	31	19	-	-	PUNCT
crl-16045	31	20	question	question	NOUN
crl-16045	31	21	web	web	NOUN
crl-16045	31	22	site	site	NOUN
crl-16045	31	23	.	.	PUNCT
crl-16045	32	1	a	a	DET
crl-16045	32	2	paraprofessional	paraprofessional	NOUN
crl-16045	32	3	is	be	AUX
crl-16045	32	4	responsible	responsible	ADJ
crl-16045	32	5	for	for	ADP
crl-16045	32	6	monitoring	monitor	VERB
crl-16045	32	7	all	all	DET
crl-16045	32	8	incoming	incoming	ADJ
crl-16045	32	9	questions	question	NOUN
crl-16045	32	10	,	,	PUNCT
crl-16045	32	11	answering	answer	VERB
crl-16045	32	12	the	the	DET
crl-16045	32	13	directional	directional	ADJ
crl-16045	32	14	and	and	CCONJ
crl-16045	32	15	basic	basic	ADJ
crl-16045	32	16	reference	reference	NOUN
crl-16045	32	17	questions	question	NOUN
crl-16045	32	18	directly	directly	ADV
crl-16045	32	19	,	,	PUNCT
crl-16045	32	20	and	and	CCONJ
crl-16045	32	21	referring	refer	VERB
crl-16045	32	22	questions	question	NOUN
crl-16045	32	23	requiring	require	VERB
crl-16045	32	24	in	in	ADP
crl-16045	32	25	-	-	PUNCT
crl-16045	32	26	depth	depth	NOUN
crl-16045	32	27	knowledge	knowledge	NOUN
crl-16045	32	28	to	to	PART
crl-16045	32	29	subject	subject	VERB
crl-16045	32	30	librarians	librarian	NOUN
crl-16045	32	31	to	to	PART
crl-16045	32	32	answer	answer	VERB
crl-16045	32	33	.	.	PUNCT
crl-16045	33	1	typically	typically	ADV
crl-16045	33	2	,	,	PUNCT
crl-16045	33	3	a	a	DET
crl-16045	33	4	sample	sample	NOUN
crl-16045	33	5	of	of	ADP
crl-16045	33	6	twenty	twenty	NUM
crl-16045	33	7	to	to	PART
crl-16045	33	8	thirty	thirty	NUM
crl-16045	33	9	questions	question	NOUN
crl-16045	33	10	is	be	AUX
crl-16045	33	11	required	require	VERB
crl-16045	33	12	to	to	PART
crl-16045	33	13	conduct	conduct	VERB
crl-16045	33	14	an	an	DET
crl-16045	33	15	attribute	attribute	NOUN
crl-16045	33	16	gage	gage	NOUN
crl-16045	33	17	r&r	r&r	NOUN
crl-16045	33	18	;	;	PUNCT
crl-16045	33	19	however	however	ADV
crl-16045	33	20	,	,	PUNCT
crl-16045	33	21	to	to	PART
crl-16045	33	22	maintain	maintain	VERB
crl-16045	33	23	a	a	DET
crl-16045	33	24	representative	representative	ADJ
crl-16045	33	25	sample	sample	NOUN
crl-16045	33	26	of	of	ADP
crl-16045	33	27	answers	answer	NOUN
crl-16045	33	28	,	,	PUNCT
crl-16045	33	29	a	a	DET
crl-16045	33	30	larger	large	ADJ
crl-16045	33	31	sample	sample	NOUN
crl-16045	33	32	size	size	NOUN
crl-16045	33	33	was	be	AUX
crl-16045	33	34	required	require	VERB
crl-16045	33	35	for	for	ADP
crl-16045	33	36	this	this	DET
crl-16045	33	37	analysis	analysis	NOUN
crl-16045	33	38	.	.	PUNCT
crl-16045	34	1	for	for	ADP
crl-16045	34	2	the	the	DET
crl-16045	34	3	first	first	ADJ
crl-16045	34	4	stage	stage	NOUN
crl-16045	34	5	of	of	ADP
crl-16045	34	6	the	the	DET
crl-16045	34	7	project	project	NOUN
crl-16045	34	8	,	,	PUNCT
crl-16045	34	9	100	100	NUM
crl-16045	34	10	of	of	ADP
crl-16045	34	11	the	the	DET
crl-16045	34	12	586	586	NUM
crl-16045	34	13	questions	question	NOUN
crl-16045	34	14	received	receive	VERB
crl-16045	34	15	during	during	ADP
crl-16045	34	16	winter	winter	NOUN
crl-16045	34	17	quarter	quarter	NOUN
crl-16045	34	18	from	from	ADP
crl-16045	34	19	january	january	PROPN
crl-16045	34	20	1	1	NUM
crl-16045	34	21	,	,	PUNCT
crl-16045	34	22	2008	2008	NUM
crl-16045	34	23	,	,	PUNCT
crl-16045	34	24	to	to	ADP
crl-16045	34	25	march	march	PROPN
crl-16045	34	26	17	17	NUM
crl-16045	34	27	,	,	PUNCT
crl-16045	34	28	2008	2008	NUM
crl-16045	34	29	,	,	PUNCT
crl-16045	34	30	were	be	AUX
crl-16045	34	31	examined	examine	VERB
crl-16045	34	32	.	.	PUNCT
crl-16045	35	1	when	when	SCONJ
crl-16045	35	2	an	an	DET
crl-16045	35	3	attribute	attribute	NOUN
crl-16045	35	4	gage	gage	NOUN
crl-16045	35	5	r&r	r&r	NOUN
crl-16045	35	6	is	be	AUX
crl-16045	35	7	conducted	conduct	VERB
crl-16045	35	8	,	,	PUNCT
crl-16045	35	9	there	there	PRON
crl-16045	35	10	is	be	VERB
crl-16045	35	11	an	an	DET
crl-16045	35	12	option	option	NOUN
crl-16045	35	13	to	to	PART
crl-16045	35	14	examine	examine	VERB
crl-16045	35	15	both	both	DET
crl-16045	35	16	inter	inter	ADJ
crl-16045	35	17	-	-	ADJ
crl-16045	35	18	appraiser	appraiser	ADJ
crl-16045	35	19	reproducibility	reproducibility	NOUN
crl-16045	35	20	and	and	CCONJ
crl-16045	35	21	intra	intra	ADJ
crl-16045	35	22	-	-	ADJ
crl-16045	35	23	appraiser	appraiser	NOUN
crl-16045	35	24	repeatability	repeatability	NOUN
crl-16045	35	25	alone	alone	ADV
crl-16045	35	26	,	,	PUNCT
crl-16045	35	27	and	and	CCONJ
crl-16045	35	28	in	in	ADP
crl-16045	35	29	relation	relation	NOUN
crl-16045	35	30	to	to	ADP
crl-16045	35	31	a	a	DET
crl-16045	35	32	standard	standard	NOUN
crl-16045	35	33	,	,	PUNCT
crl-16045	35	34	or	or	CCONJ
crl-16045	35	35	expert	expert	NOUN
crl-16045	35	36	,	,	PUNCT
crl-16045	35	37	appraiser	appraiser	NOUN
crl-16045	35	38	.	.	PUNCT
crl-16045	36	1	for	for	ADP
crl-16045	36	2	this	this	DET
crl-16045	36	3	project	project	NOUN
crl-16045	36	4	,	,	PUNCT
crl-16045	36	5	the	the	DET
crl-16045	36	6	coordinator	coordinator	NOUN
crl-16045	36	7	for	for	ADP
crl-16045	36	8	research	research	NOUN
crl-16045	36	9	and	and	CCONJ
crl-16045	36	10	reference	reference	NOUN
crl-16045	36	11	,	,	PUNCT
crl-16045	36	12	as	as	SCONJ
crl-16045	36	13	the	the	DET
crl-16045	36	14	individual	individual	NOUN
crl-16045	36	15	responsible	responsible	ADJ
crl-16045	36	16	for	for	ADP
crl-16045	36	17	establishing	establish	VERB
crl-16045	36	18	policy	policy	NOUN
crl-16045	36	19	for	for	ADP
crl-16045	36	20	the	the	DET
crl-16045	36	21	osu	osu	NOUN
crl-16045	36	22	libraries	library	NOUN
crl-16045	36	23	’	'	PUNCT
crl-16045	36	24	reference	reference	NOUN
crl-16045	36	25	services	service	NOUN
crl-16045	36	26	,	,	PUNCT
crl-16045	36	27	served	serve	VERB
crl-16045	36	28	as	as	ADP
crl-16045	36	29	the	the	DET
crl-16045	36	30	standard	standard	NOUN
crl-16045	36	31	.	.	PUNCT
crl-16045	37	1	a	a	DET
crl-16045	37	2	meeting	meeting	NOUN
crl-16045	37	3	was	be	AUX
crl-16045	37	4	convened	convene	VERB
crl-16045	37	5	to	to	PART
crl-16045	37	6	review	review	VERB
crl-16045	37	7	the	the	DET
crl-16045	37	8	rusa	rusa	NOUN
crl-16045	37	9	guidelines	guideline	NOUN
crl-16045	37	10	for	for	ADP
crl-16045	37	11	approachability	approachability	NOUN
crl-16045	37	12	,	,	PUNCT
crl-16045	37	13	listening	listening	NOUN
crl-16045	37	14	/	/	SYM
crl-16045	37	15	inquiring	inquiring	NOUN
crl-16045	37	16	,	,	PUNCT
crl-16045	37	17	and	and	CCONJ
crl-16045	37	18	follow	follow	VERB
crl-16045	37	19	-	-	PUNCT
crl-16045	37	20	up	up	ADP
crl-16045	37	21	behaviors	behavior	NOUN
crl-16045	37	22	,	,	PUNCT
crl-16045	37	23	along	along	ADP
crl-16045	37	24	with	with	ADP
crl-16045	37	25	the	the	DET
crl-16045	37	26	osu	osu	NOUN
crl-16045	37	27	libraries	library	NOUN
crl-16045	37	28	definitions	definition	NOUN
crl-16045	37	29	for	for	ADP
crl-16045	37	30	directional	directional	ADJ
crl-16045	37	31	,	,	PUNCT
crl-16045	37	32	basic	basic	ADJ
crl-16045	37	33	,	,	PUNCT
crl-16045	37	34	and	and	CCONJ
crl-16045	37	35	specialist	specialist	ADJ
crl-16045	37	36	reference	reference	NOUN
crl-16045	37	37	questions	question	NOUN
crl-16045	37	38	that	that	PRON
crl-16045	37	39	were	be	AUX
crl-16045	37	40	based	base	VERB
crl-16045	37	41	on	on	ADP
crl-16045	37	42	arl	arl	PROPN
crl-16045	37	43	definitions	definition	NOUN
crl-16045	37	44	and	and	CCONJ
crl-16045	37	45	used	use	VERB
crl-16045	37	46	in	in	ADP
crl-16045	37	47	the	the	DET
crl-16045	37	48	previous	previous	ADJ
crl-16045	37	49	project	project	NOUN
crl-16045	37	50	.	.	PUNCT
crl-16045	38	1	markers	marker	NOUN
crl-16045	38	2	for	for	ADP
crl-16045	38	3	what	what	PRON
crl-16045	38	4	constituted	constitute	VERB
crl-16045	38	5	an	an	DET
crl-16045	38	6	incomplete	incomplete	ADJ
crl-16045	38	7	/	/	SYM
crl-16045	38	8	incorrect	incorrect	ADJ
crl-16045	38	9	answer	answer	NOUN
crl-16045	38	10	and	and	CCONJ
crl-16045	38	11	service	service	NOUN
crl-16045	38	12	denial	denial	NOUN
crl-16045	38	13	were	be	AUX
crl-16045	38	14	also	also	ADV
crl-16045	38	15	reviewed	review	VERB
crl-16045	38	16	.	.	PUNCT
crl-16045	39	1	the	the	DET
crl-16045	39	2	project	project	NOUN
crl-16045	39	3	team	team	NOUN
crl-16045	39	4	then	then	ADV
crl-16045	39	5	reviewed	review	VERB
crl-16045	39	6	the	the	DET
crl-16045	39	7	sample	sample	NOUN
crl-16045	39	8	,	,	PUNCT
crl-16045	39	9	using	use	VERB
crl-16045	39	10	a	a	DET
crl-16045	39	11	microsoft	microsoft	PROPN
crl-16045	39	12	excel	excel	PROPN
crl-16045	39	13	spreadsheet	spreadsheet	NOUN
crl-16045	39	14	to	to	PART
crl-16045	39	15	assign	assign	VERB
crl-16045	39	16	a	a	DET
crl-16045	39	17	question	question	NOUN
crl-16045	39	18	to	to	ADP
crl-16045	39	19	the	the	DET
crl-16045	39	20	directional	directional	ADJ
crl-16045	39	21	,	,	PUNCT
crl-16045	39	22	basic	basic	ADJ
crl-16045	39	23	,	,	PUNCT
crl-16045	39	24	or	or	CCONJ
crl-16045	39	25	specialist	specialist	ADJ
crl-16045	39	26	reference	reference	NOUN
crl-16045	39	27	category	category	NOUN
crl-16045	39	28	,	,	PUNCT
crl-16045	39	29	and	and	CCONJ
crl-16045	39	30	mark	mark	VERB
crl-16045	39	31	whether	whether	SCONJ
crl-16045	39	32	the	the	DET
crl-16045	39	33	answer	answer	NOUN
crl-16045	39	34	conformed	conform	VERB
crl-16045	39	35	to	to	ADP
crl-16045	39	36	the	the	DET
crl-16045	39	37	rusa	rusa	NOUN
crl-16045	39	38	guidelines	guideline	NOUN
crl-16045	39	39	for	for	ADP
crl-16045	39	40	approachability	approachability	NOUN
crl-16045	39	41	,	,	PUNCT
crl-16045	39	42	listening	listening	NOUN
crl-16045	39	43	/	/	SYM
crl-16045	39	44	inquiring	inquiring	NOUN
crl-16045	39	45	,	,	PUNCT
crl-16045	39	46	and	and	CCONJ
crl-16045	39	47	follow	follow	VERB
crl-16045	39	48	-	-	PUNCT
crl-16045	39	49	up	up	NOUN
crl-16045	39	50	,	,	PUNCT
crl-16045	39	51	if	if	SCONJ
crl-16045	39	52	the	the	DET
crl-16045	39	53	answer	answer	NOUN
crl-16045	39	54	was	be	AUX
crl-16045	39	55	incorrect/	incorrect/	NUM
crl-16045	39	56	incomplete	incomplete	ADJ
crl-16045	39	57	,	,	PUNCT
crl-16045	39	58	or	or	CCONJ
crl-16045	39	59	if	if	SCONJ
crl-16045	39	60	the	the	DET
crl-16045	39	61	patron	patron	NOUN
crl-16045	39	62	was	be	AUX
crl-16045	39	63	inappropriately	inappropriately	ADV
crl-16045	39	64	denied	deny	VERB
crl-16045	39	65	service	service	NOUN
crl-16045	39	66	.	.	PUNCT
crl-16045	40	1	typically	typically	ADV
crl-16045	40	2	in	in	ADP
crl-16045	40	3	a	a	DET
crl-16045	40	4	gage	gage	NOUN
crl-16045	40	5	r&r	r&r	NOUN
crl-16045	40	6	,	,	PUNCT
crl-16045	40	7	all	all	DET
crl-16045	40	8	inspectors	inspector	NOUN
crl-16045	40	9	individually	individually	ADV
crl-16045	40	10	review	review	VERB
crl-16045	40	11	the	the	DET
crl-16045	40	12	same	same	ADJ
crl-16045	40	13	sample	sample	NOUN
crl-16045	40	14	twice	twice	ADV
crl-16045	40	15	.	.	PUNCT
crl-16045	41	1	it	it	PRON
crl-16045	41	2	quickly	quickly	ADV
crl-16045	41	3	became	become	VERB
crl-16045	41	4	apparent	apparent	ADJ
crl-16045	41	5	,	,	PUNCT
crl-16045	41	6	as	as	SCONJ
crl-16045	41	7	data	datum	NOUN
crl-16045	41	8	came	come	VERB
crl-16045	41	9	in	in	ADP
crl-16045	41	10	during	during	ADP
crl-16045	41	11	the	the	DET
crl-16045	41	12	first	first	ADJ
crl-16045	41	13	round	round	NOUN
crl-16045	41	14	,	,	PUNCT
crl-16045	41	15	that	that	PRON
crl-16045	41	16	interappraiser	interappraiser	PROPN
crl-16045	41	17	reproducibility	reproducibility	NOUN
crl-16045	41	18	for	for	ADP
crl-16045	41	19	the	the	DET
crl-16045	41	20	coding	code	VERB
crl-16045	41	21	categories	category	NOUN
crl-16045	41	22	ranged	range	VERB
crl-16045	41	23	from	from	ADP
crl-16045	41	24	17	17	NUM
crl-16045	41	25	percent	percent	NOUN
crl-16045	41	26	to	to	ADP
crl-16045	41	27	89	89	NUM
crl-16045	41	28	percent	percent	NOUN
crl-16045	41	29	.	.	PUNCT
crl-16045	42	1	(	(	PUNCT
crl-16045	42	2	see	see	VERB
crl-16045	42	3	table	table	NOUN
crl-16045	42	4	1	1	NUM
crl-16045	42	5	.	.	PUNCT
crl-16045	42	6	)	)	PUNCT
crl-16045	43	1	because	because	SCONJ
crl-16045	43	2	of	of	ADP
crl-16045	43	3	the	the	DET
crl-16045	43	4	three	three	NUM
crl-16045	43	5	to	to	PART
crl-16045	43	6	four	four	NUM
crl-16045	43	7	hours	hour	NOUN
crl-16045	43	8	required	require	VERB
crl-16045	43	9	to	to	PART
crl-16045	43	10	read	read	VERB
crl-16045	43	11	and	and	CCONJ
crl-16045	43	12	code	code	VERB
crl-16045	43	13	the	the	DET
crl-16045	43	14	questions	question	NOUN
crl-16045	43	15	and	and	CCONJ
crl-16045	43	16	answers	answer	NOUN
crl-16045	43	17	,	,	PUNCT
crl-16045	43	18	the	the	DET
crl-16045	43	19	project	project	NOUN
crl-16045	43	20	leader	leader	NOUN
crl-16045	43	21	halted	halt	VERB
crl-16045	43	22	the	the	DET
crl-16045	43	23	analysis	analysis	NOUN
crl-16045	43	24	before	before	ADP
crl-16045	43	25	the	the	DET
crl-16045	43	26	second	second	ADJ
crl-16045	43	27	review	review	NOUN
crl-16045	43	28	.	.	PUNCT
crl-16045	44	1	a	a	DET
crl-16045	44	2	second	second	ADJ
crl-16045	44	3	meeting	meeting	NOUN
crl-16045	44	4	was	be	AUX
crl-16045	44	5	convened	convene	VERB
crl-16045	44	6	to	to	PART
crl-16045	44	7	review	review	VERB
crl-16045	44	8	coding	code	VERB
crl-16045	44	9	disparities	disparity	NOUN
crl-16045	44	10	and	and	CCONJ
crl-16045	44	11	discuss	discuss	VERB
crl-16045	44	12	team	team	NOUN
crl-16045	44	13	members	member	NOUN
crl-16045	44	14	’	'	PUNCT
crl-16045	44	15	reasoning	reasoning	NOUN
crl-16045	44	16	for	for	ADP
crl-16045	44	17	coding	code	VERB
crl-16045	44	18	certain	certain	ADJ
crl-16045	44	19	questions	question	NOUN
crl-16045	44	20	as	as	ADP
crl-16045	44	21	conforming	conforming	NOUN
crl-16045	44	22	or	or	CCONJ
crl-16045	44	23	not	not	PART
crl-16045	44	24	conforming	conform	VERB
crl-16045	44	25	,	,	PUNCT
crl-16045	44	26	and	and	CCONJ
crl-16045	44	27	others	other	NOUN
crl-16045	44	28	as	as	ADP
crl-16045	44	29	basic	basic	ADJ
crl-16045	44	30	reference	reference	NOUN
crl-16045	44	31	instead	instead	ADV
crl-16045	44	32	of	of	ADP
crl-16045	44	33	directional	directional	ADJ
crl-16045	44	34	or	or	CCONJ
crl-16045	44	35	specialist	specialist	NOUN
crl-16045	44	36	.	.	PUNCT
crl-16045	45	1	as	as	ADP
crl-16045	45	2	a	a	DET
crl-16045	45	3	result	result	NOUN
crl-16045	45	4	of	of	ADP
crl-16045	45	5	this	this	DET
crl-16045	45	6	discussion	discussion	NOUN
crl-16045	45	7	,	,	PUNCT
crl-16045	45	8	the	the	DET
crl-16045	45	9	team	team	NOUN
crl-16045	45	10	decided	decide	VERB
crl-16045	45	11	it	it	PRON
crl-16045	45	12	could	could	AUX
crl-16045	45	13	not	not	PART
crl-16045	45	14	agree	agree	VERB
crl-16045	45	15	on	on	ADP
crl-16045	45	16	a	a	DET
crl-16045	45	17	uniform	uniform	ADJ
crl-16045	45	18	interpretation	interpretation	NOUN
crl-16045	45	19	of	of	ADP
crl-16045	45	20	the	the	DET
crl-16045	45	21	rusa	rusa	NOUN
crl-16045	45	22	guidelines	guideline	NOUN
crl-16045	45	23	and	and	CCONJ
crl-16045	45	24	what	what	PRON
crl-16045	45	25	constituted	constitute	VERB
crl-16045	45	26	an	an	DET
crl-16045	45	27	incomplete	incomplete	ADJ
crl-16045	45	28	answer	answer	NOUN
crl-16045	45	29	.	.	PUNCT
crl-16045	46	1	the	the	DET
crl-16045	46	2	team	team	NOUN
crl-16045	46	3	also	also	ADV
crl-16045	46	4	disagreed	disagree	VERB
crl-16045	46	5	on	on	ADP
crl-16045	46	6	the	the	DET
crl-16045	46	7	interpretation	interpretation	NOUN
crl-16045	46	8	of	of	ADP
crl-16045	46	9	the	the	DET
crl-16045	46	10	definitions	definition	NOUN
crl-16045	46	11	for	for	ADP
crl-16045	46	12	coding	code	VERB
crl-16045	46	13	questions	question	NOUN
crl-16045	46	14	as	as	ADP
crl-16045	46	15	directional	directional	ADJ
crl-16045	46	16	,	,	PUNCT
crl-16045	46	17	basic	basic	ADJ
crl-16045	46	18	,	,	PUNCT
crl-16045	46	19	or	or	CCONJ
crl-16045	46	20	reference	reference	NOUN
crl-16045	46	21	.	.	PUNCT
crl-16045	47	1	some	some	DET
crl-16045	47	2	team	team	NOUN
crl-16045	47	3	members	member	NOUN
crl-16045	47	4	,	,	PUNCT
crl-16045	47	5	for	for	ADP
crl-16045	47	6	example	example	NOUN
crl-16045	47	7	,	,	PUNCT
crl-16045	47	8	believed	believe	VERB
crl-16045	47	9	all	all	DET
crl-16045	47	10	questions	question	NOUN
crl-16045	47	11	related	relate	VERB
crl-16045	47	12	to	to	ADP
crl-16045	47	13	using	use	VERB
crl-16045	47	14	the	the	DET
crl-16045	47	15	library	library	ADJ
crl-16045	47	16	catalog	catalog	NOUN
crl-16045	47	17	should	should	AUX
crl-16045	47	18	be	be	AUX
crl-16045	47	19	coded	code	VERB
crl-16045	47	20	as	as	ADP
crl-16045	47	21	basic	basic	ADJ
crl-16045	47	22	reference	reference	NOUN
crl-16045	47	23	,	,	PUNCT
crl-16045	47	24	while	while	SCONJ
crl-16045	47	25	others	other	NOUN
crl-16045	47	26	thought	think	VERB
crl-16045	47	27	this	this	DET
crl-16045	47	28	category	category	NOUN
crl-16045	47	29	should	should	AUX
crl-16045	47	30	be	be	AUX
crl-16045	47	31	reserved	reserve	VERB
crl-16045	47	32	for	for	ADP
crl-16045	47	33	questions	question	NOUN
crl-16045	47	34	requiring	require	VERB
crl-16045	47	35	basic	basic	ADJ
crl-16045	47	36	author	author	NOUN
crl-16045	47	37	,	,	PUNCT
crl-16045	47	38	title	title	NOUN
crl-16045	47	39	,	,	PUNCT
crl-16045	47	40	and	and	CCONJ
crl-16045	47	41	subject	subject	ADJ
crl-16045	47	42	searches	search	NOUN
crl-16045	47	43	.	.	PUNCT
crl-16045	48	1	other	other	ADJ
crl-16045	48	2	team	team	NOUN
crl-16045	48	3	members	member	NOUN
crl-16045	48	4	coded	code	VERB
crl-16045	48	5	questions	question	NOUN
crl-16045	48	6	involving	involve	VERB
crl-16045	48	7	the	the	DET
crl-16045	48	8	libraries	library	NOUN
crl-16045	48	9	’	'	PUNCT
crl-16045	48	10	ez	ez	ADJ
crl-16045	48	11	-	-	ADJ
crl-16045	48	12	proxy	proxy	ADJ
crl-16045	48	13	software	software	NOUN
crl-16045	48	14	and	and	CCONJ
crl-16045	48	15	off	off	ADP
crl-16045	48	16	-	-	PUNCT
crl-16045	48	17	campus	campus	NOUN
crl-16045	48	18	authentication	authentication	NOUN
crl-16045	48	19	as	as	ADP
crl-16045	48	20	directional	directional	ADJ
crl-16045	48	21	,	,	PUNCT
crl-16045	48	22	while	while	SCONJ
crl-16045	48	23	their	their	PRON
crl-16045	48	24	colleagues	colleague	NOUN
crl-16045	48	25	marked	mark	VERB
crl-16045	48	26	these	these	PRON
crl-16045	48	27	as	as	ADP
crl-16045	48	28	basic	basic	ADJ
crl-16045	48	29	reference	reference	NOUN
crl-16045	48	30	.	.	PUNCT
crl-16045	49	1	through	through	ADP
crl-16045	49	2	the	the	DET
crl-16045	49	3	process	process	NOUN
crl-16045	49	4	of	of	ADP
crl-16045	49	5	reviewing	review	VERB
crl-16045	49	6	the	the	DET
crl-16045	49	7	coding	code	VERB
crl-16045	49	8	disparities	disparity	NOUN
crl-16045	49	9	,	,	PUNCT
crl-16045	49	10	clarifying	clarify	VERB
crl-16045	49	11	language	language	NOUN
crl-16045	49	12	was	be	AUX
crl-16045	49	13	added	add	VERB
crl-16045	49	14	to	to	ADP
crl-16045	49	15	the	the	DET
crl-16045	49	16	definitions	definition	NOUN
crl-16045	49	17	for	for	ADP
crl-16045	49	18	directional	directional	ADJ
crl-16045	49	19	,	,	PUNCT
crl-16045	49	20	basic	basic	ADJ
crl-16045	49	21	,	,	PUNCT
crl-16045	49	22	and	and	CCONJ
crl-16045	49	23	specialist	specialist	ADJ
crl-16045	49	24	reference	reference	NOUN
crl-16045	49	25	along	along	ADP
crl-16045	49	26	with	with	ADP
crl-16045	49	27	concrete	concrete	ADJ
crl-16045	49	28	examples	example	NOUN
crl-16045	49	29	.	.	PUNCT
crl-16045	50	1	questions	question	NOUN
crl-16045	50	2	such	such	ADJ
crl-16045	50	3	as	as	ADP
crl-16045	50	4	“	"	PUNCT
crl-16045	50	5	how	how	SCONJ
crl-16045	50	6	do	do	AUX
crl-16045	50	7	i	i	PRON
crl-16045	50	8	place	place	VERB
crl-16045	50	9	a	a	DET
crl-16045	50	10	hold	hold	NOUN
crl-16045	50	11	on	on	ADP
crl-16045	50	12	a	a	DET
crl-16045	50	13	book	book	NOUN
crl-16045	50	14	?	?	PUNCT
crl-16045	50	15	”	"	PUNCT
crl-16045	50	16	were	be	AUX
crl-16045	50	17	determined	determine	VERB
crl-16045	50	18	to	to	PART
crl-16045	50	19	be	be	AUX
crl-16045	50	20	basic	basic	ADJ
crl-16045	50	21	reference	reference	NOUN
crl-16045	50	22	,	,	PUNCT
crl-16045	50	23	leading	lead	VERB
crl-16045	50	24	the	the	DET
crl-16045	50	25	team	team	NOUN
crl-16045	50	26	to	to	PART
crl-16045	50	27	insert	insert	VERB
crl-16045	50	28	the	the	DET
crl-16045	50	29	text	text	NOUN
crl-16045	50	30	“	"	PUNCT
crl-16045	50	31	questions	question	NOUN
crl-16045	50	32	that	that	PRON
crl-16045	50	33	require	require	VERB
crl-16045	50	34	instruction	instruction	NOUN
crl-16045	50	35	on	on	ADP
crl-16045	50	36	using	use	VERB
crl-16045	50	37	the	the	DET
crl-16045	50	38	library	library	NOUN
crl-16045	50	39	catalog	catalog	NOUN
crl-16045	50	40	,	,	PUNCT
crl-16045	50	41	such	such	ADJ
crl-16045	50	42	as	as	ADP
crl-16045	50	43	how	how	SCONJ
crl-16045	50	44	do	do	AUX
crl-16045	50	45	i	i	PRON
crl-16045	50	46	recall	recall	VERB
crl-16045	50	47	a	a	DET
crl-16045	50	48	book	book	NOUN
crl-16045	50	49	,	,	PUNCT
crl-16045	50	50	should	should	AUX
crl-16045	50	51	be	be	AUX
crl-16045	50	52	coded	code	VERB
crl-16045	50	53	as	as	ADP
crl-16045	50	54	basic	basic	ADJ
crl-16045	50	55	reference	reference	NOUN
crl-16045	50	56	”	"	PUNCT
crl-16045	50	57	leveraging	leverage	VERB
crl-16045	50	58	measurement	measurement	NOUN
crl-16045	50	59	system	system	NOUN
crl-16045	50	60	analysis	analysis	NOUN
crl-16045	50	61	to	to	PART
crl-16045	50	62	improve	improve	VERB
crl-16045	50	63	library	library	ADJ
crl-16045	50	64	assessment	assessment	NOUN
crl-16045	50	65	571	571	NUM
crl-16045	50	66	into	into	ADP
crl-16045	50	67	the	the	DET
crl-16045	50	68	basic	basic	ADJ
crl-16045	50	69	reference	reference	NOUN
crl-16045	50	70	definition	definition	NOUN
crl-16045	50	71	.	.	PUNCT
crl-16045	51	1	coding	code	VERB
crl-16045	51	2	disparities	disparity	NOUN
crl-16045	51	3	highlighted	highlight	VERB
crl-16045	51	4	by	by	ADP
crl-16045	51	5	team	team	NOUN
crl-16045	51	6	members	member	NOUN
crl-16045	51	7	’	'	PUNCT
crl-16045	51	8	disagreement	disagreement	NOUN
crl-16045	51	9	over	over	ADP
crl-16045	51	10	whether	whether	SCONJ
crl-16045	51	11	to	to	PART
crl-16045	51	12	code	code	VERB
crl-16045	51	13	certain	certain	ADJ
crl-16045	51	14	questions	question	NOUN
crl-16045	51	15	as	as	ADP
crl-16045	51	16	directional	directional	ADJ
crl-16045	51	17	or	or	CCONJ
crl-16045	51	18	basic	basic	ADJ
crl-16045	51	19	reference	reference	NOUN
crl-16045	51	20	were	be	AUX
crl-16045	51	21	resolved	resolve	VERB
crl-16045	51	22	by	by	ADP
crl-16045	51	23	adding	add	VERB
crl-16045	51	24	examples	example	NOUN
crl-16045	51	25	of	of	ADP
crl-16045	51	26	information	information	NOUN
crl-16045	51	27	contacts	contact	NOUN
crl-16045	51	28	to	to	PART
crl-16045	51	29	code	code	VERB
crl-16045	51	30	as	as	ADV
crl-16045	51	31	directional	directional	ADJ
crl-16045	51	32	to	to	ADP
crl-16045	51	33	the	the	DET
crl-16045	51	34	directional	directional	ADJ
crl-16045	51	35	question	question	NOUN
crl-16045	51	36	definition	definition	NOUN
crl-16045	51	37	.	.	PUNCT
crl-16045	52	1	the	the	DET
crl-16045	52	2	team	team	NOUN
crl-16045	52	3	also	also	ADV
crl-16045	52	4	decided	decide	VERB
crl-16045	52	5	to	to	PART
crl-16045	52	6	simplify	simplify	VERB
crl-16045	52	7	the	the	DET
crl-16045	52	8	coding	code	VERB
crl-16045	52	9	instrument	instrument	NOUN
crl-16045	52	10	,	,	PUNCT
crl-16045	52	11	by	by	ADP
crl-16045	52	12	consolidating	consolidate	VERB
crl-16045	52	13	the	the	DET
crl-16045	52	14	rusa	rusa	NOUN
crl-16045	52	15	categories	category	NOUN
crl-16045	52	16	with	with	ADP
crl-16045	52	17	the	the	DET
crl-16045	52	18	incomplete	incomplete	ADJ
crl-16045	52	19	/	/	SYM
crl-16045	52	20	incorrect	incorrect	ADJ
crl-16045	52	21	answer	answer	NOUN
crl-16045	52	22	category	category	NOUN
crl-16045	52	23	.	.	PUNCT
crl-16045	53	1	a	a	DET
crl-16045	53	2	new	new	ADJ
crl-16045	53	3	definition	definition	NOUN
crl-16045	53	4	for	for	ADP
crl-16045	53	5	what	what	PRON
crl-16045	53	6	constituted	constitute	VERB
crl-16045	53	7	a	a	DET
crl-16045	53	8	quality	quality	NOUN
crl-16045	53	9	answer	answer	NOUN
crl-16045	53	10	in	in	ADP
crl-16045	53	11	the	the	DET
crl-16045	53	12	opinion	opinion	NOUN
crl-16045	53	13	of	of	ADP
crl-16045	53	14	the	the	DET
crl-16045	53	15	project	project	NOUN
crl-16045	53	16	team	team	NOUN
crl-16045	53	17	was	be	AUX
crl-16045	53	18	created	create	VERB
crl-16045	53	19	,	,	PUNCT
crl-16045	53	20	with	with	ADP
crl-16045	53	21	concrete	concrete	ADJ
crl-16045	53	22	examples	example	NOUN
crl-16045	53	23	.	.	PUNCT
crl-16045	54	1	the	the	DET
crl-16045	54	2	rusa	rusa	NOUN
crl-16045	54	3	follow	follow	VERB
crl-16045	54	4	-	-	PUNCT
crl-16045	54	5	up	up	ADP
crl-16045	54	6	category	category	NOUN
crl-16045	54	7	,	,	PUNCT
crl-16045	54	8	however	however	ADV
crl-16045	54	9	,	,	PUNCT
crl-16045	54	10	was	be	AUX
crl-16045	54	11	maintained	maintain	VERB
crl-16045	54	12	separately	separately	ADV
crl-16045	54	13	,	,	PUNCT
crl-16045	54	14	at	at	ADP
crl-16045	54	15	the	the	DET
crl-16045	54	16	coordinator	coordinator	NOUN
crl-16045	54	17	of	of	ADP
crl-16045	54	18	research	research	NOUN
crl-16045	54	19	and	and	CCONJ
crl-16045	54	20	reference	reference	NOUN
crl-16045	54	21	’s	’s	PART
crl-16045	54	22	request	request	NOUN
crl-16045	54	23	,	,	PUNCT
crl-16045	54	24	as	as	SCONJ
crl-16045	54	25	the	the	DET
crl-16045	54	26	previous	previous	ADJ
crl-16045	54	27	project	project	NOUN
crl-16045	54	28	indicated	indicate	VERB
crl-16045	54	29	that	that	SCONJ
crl-16045	54	30	failure	failure	NOUN
crl-16045	54	31	to	to	PART
crl-16045	54	32	include	include	VERB
crl-16045	54	33	follow	follow	VERB
crl-16045	54	34	-	-	PUNCT
crl-16045	54	35	up	up	ADP
crl-16045	54	36	language	language	NOUN
crl-16045	54	37	was	be	AUX
crl-16045	54	38	the	the	DET
crl-16045	54	39	most	most	ADV
crl-16045	54	40	frequently	frequently	ADV
crl-16045	54	41	occurring	occur	VERB
crl-16045	54	42	problem	problem	NOUN
crl-16045	54	43	with	with	ADP
crl-16045	54	44	question	question	NOUN
crl-16045	54	45	answers	answer	NOUN
crl-16045	54	46	.	.	PUNCT
crl-16045	55	1	the	the	DET
crl-16045	55	2	service	service	NOUN
crl-16045	55	3	denial	denial	NOUN
crl-16045	55	4	category	category	NOUN
crl-16045	55	5	was	be	AUX
crl-16045	55	6	also	also	ADV
crl-16045	55	7	retained	retain	VERB
crl-16045	55	8	.	.	PUNCT
crl-16045	56	1	the	the	DET
crl-16045	56	2	analysis	analysis	NOUN
crl-16045	56	3	was	be	AUX
crl-16045	56	4	then	then	ADV
crl-16045	56	5	run	run	VERB
crl-16045	56	6	again	again	ADV
crl-16045	56	7	,	,	PUNCT
crl-16045	56	8	using	use	VERB
crl-16045	56	9	the	the	DET
crl-16045	56	10	same	same	ADJ
crl-16045	56	11	question	question	NOUN
crl-16045	56	12	sample	sample	NOUN
crl-16045	56	13	.	.	PUNCT
crl-16045	57	1	the	the	DET
crl-16045	57	2	project	project	NOUN
crl-16045	57	3	leader	leader	NOUN
crl-16045	57	4	again	again	ADV
crl-16045	57	5	halted	halt	VERB
crl-16045	57	6	the	the	DET
crl-16045	57	7	analysis	analysis	NOUN
crl-16045	57	8	early	early	ADV
crl-16045	57	9	,	,	PUNCT
crl-16045	57	10	as	as	SCONJ
crl-16045	57	11	preliminary	preliminary	ADJ
crl-16045	57	12	data	datum	NOUN
crl-16045	57	13	indicated	indicate	VERB
crl-16045	57	14	inter	inter	ADJ
crl-16045	57	15	-	-	ADJ
crl-16045	57	16	appraiser	appraiser	ADJ
crl-16045	57	17	reproducibility	reproducibility	NOUN
crl-16045	57	18	for	for	ADP
crl-16045	57	19	the	the	DET
crl-16045	57	20	new	new	ADJ
crl-16045	57	21	categories	category	NOUN
crl-16045	57	22	ranged	range	VERB
crl-16045	57	23	from	from	ADP
crl-16045	57	24	34	34	NUM
crl-16045	57	25	percent	percent	NOUN
crl-16045	57	26	to	to	ADP
crl-16045	57	27	76	76	NUM
crl-16045	57	28	percent	percent	NOUN
crl-16045	57	29	.	.	PUNCT
crl-16045	58	1	(	(	PUNCT
crl-16045	58	2	see	see	VERB
crl-16045	58	3	table	table	NOUN
crl-16045	58	4	1	1	NUM
crl-16045	58	5	.	.	PUNCT
crl-16045	58	6	)	)	PUNCT
crl-16045	59	1	the	the	DET
crl-16045	59	2	project	project	NOUN
crl-16045	59	3	team	team	NOUN
crl-16045	59	4	reconvened	reconvene	VERB
crl-16045	59	5	a	a	DET
crl-16045	59	6	third	third	ADJ
crl-16045	59	7	time	time	NOUN
crl-16045	59	8	to	to	PART
crl-16045	59	9	review	review	VERB
crl-16045	59	10	coding	code	VERB
crl-16045	59	11	disparities	disparity	NOUN
crl-16045	59	12	,	,	PUNCT
crl-16045	59	13	the	the	DET
crl-16045	59	14	definitions	definition	NOUN
crl-16045	59	15	,	,	PUNCT
crl-16045	59	16	and	and	CCONJ
crl-16045	59	17	each	each	DET
crl-16045	59	18	individual	individual	NOUN
crl-16045	59	19	’s	’s	PART
crl-16045	59	20	interpretation	interpretation	NOUN
crl-16045	59	21	of	of	ADP
crl-16045	59	22	the	the	DET
crl-16045	59	23	definitions	definition	NOUN
crl-16045	59	24	.	.	PUNCT
crl-16045	60	1	during	during	ADP
crl-16045	60	2	this	this	DET
crl-16045	60	3	session	session	NOUN
crl-16045	60	4	,	,	PUNCT
crl-16045	60	5	additional	additional	ADJ
crl-16045	60	6	clarification	clarification	NOUN
crl-16045	60	7	language	language	NOUN
crl-16045	60	8	was	be	AUX
crl-16045	60	9	added	add	VERB
crl-16045	60	10	to	to	ADP
crl-16045	60	11	the	the	DET
crl-16045	60	12	definitions	definition	NOUN
crl-16045	60	13	and	and	CCONJ
crl-16045	60	14	standards	standard	NOUN
crl-16045	60	15	.	.	PUNCT
crl-16045	61	1	coding	code	VERB
crl-16045	61	2	fatigue	fatigue	NOUN
crl-16045	61	3	was	be	AUX
crl-16045	61	4	also	also	ADV
crl-16045	61	5	discussed	discuss	VERB
crl-16045	61	6	,	,	PUNCT
crl-16045	61	7	as	as	SCONJ
crl-16045	61	8	the	the	DET
crl-16045	61	9	team	team	NOUN
crl-16045	61	10	members	member	NOUN
crl-16045	61	11	noted	note	VERB
crl-16045	61	12	they	they	PRON
crl-16045	61	13	would	would	AUX
crl-16045	61	14	be	be	AUX
crl-16045	61	15	reading	read	VERB
crl-16045	61	16	the	the	DET
crl-16045	61	17	same	same	ADJ
crl-16045	61	18	questions	question	NOUN
crl-16045	61	19	and	and	CCONJ
crl-16045	61	20	answers	answer	NOUN
crl-16045	61	21	for	for	ADP
crl-16045	61	22	the	the	DET
crl-16045	61	23	third	third	ADJ
crl-16045	61	24	time	time	NOUN
crl-16045	61	25	.	.	PUNCT
crl-16045	62	1	it	it	PRON
crl-16045	62	2	was	be	AUX
crl-16045	62	3	decided	decide	VERB
crl-16045	62	4	to	to	PART
crl-16045	62	5	try	try	VERB
crl-16045	62	6	the	the	DET
crl-16045	62	7	analysis	analysis	NOUN
crl-16045	62	8	one	one	NUM
crl-16045	62	9	last	last	ADJ
crl-16045	62	10	time	time	NOUN
crl-16045	62	11	,	,	PUNCT
crl-16045	62	12	using	use	VERB
crl-16045	62	13	a	a	DET
crl-16045	62	14	new	new	ADJ
crl-16045	62	15	sample	sample	NOUN
crl-16045	62	16	.	.	PUNCT
crl-16045	63	1	of	of	ADP
crl-16045	63	2	the	the	DET
crl-16045	63	3	474	474	NUM
crl-16045	63	4	questions	question	NOUN
crl-16045	63	5	and	and	CCONJ
crl-16045	63	6	answers	answer	NOUN
crl-16045	63	7	received	receive	VERB
crl-16045	63	8	during	during	ADP
crl-16045	63	9	summer	summer	NOUN
crl-16045	63	10	quarter	quarter	NOUN
crl-16045	63	11	,	,	PUNCT
crl-16045	63	12	from	from	ADP
crl-16045	63	13	june	june	PROPN
crl-16045	63	14	16	16	NUM
crl-16045	63	15	,	,	PUNCT
crl-16045	63	16	2008	2008	NUM
crl-16045	63	17	,	,	PUNCT
crl-16045	63	18	to	to	ADP
crl-16045	63	19	august	august	PROPN
crl-16045	63	20	29	29	NUM
crl-16045	63	21	,	,	PUNCT
crl-16045	63	22	2008	2008	NUM
crl-16045	63	23	,	,	PUNCT
crl-16045	63	24	another	another	DET
crl-16045	63	25	100	100	NUM
crl-16045	63	26	were	be	AUX
crl-16045	63	27	randomly	randomly	ADV
crl-16045	63	28	selected	select	VERB
crl-16045	63	29	for	for	ADP
crl-16045	63	30	analysis	analysis	NOUN
crl-16045	63	31	.	.	PUNCT
crl-16045	64	1	it	it	PRON
crl-16045	64	2	was	be	AUX
crl-16045	64	3	decided	decide	VERB
crl-16045	64	4	that	that	SCONJ
crl-16045	64	5	the	the	DET
crl-16045	64	6	full	full	ADJ
crl-16045	64	7	attribute	attribute	NOUN
crl-16045	64	8	gage	gage	NOUN
crl-16045	64	9	r&r	r&r	NOUN
crl-16045	64	10	would	would	AUX
crl-16045	64	11	be	be	AUX
crl-16045	64	12	conducted	conduct	VERB
crl-16045	64	13	during	during	ADP
crl-16045	64	14	this	this	DET
crl-16045	64	15	round	round	NOUN
crl-16045	64	16	,	,	PUNCT
crl-16045	64	17	regardless	regardless	ADV
crl-16045	64	18	of	of	ADP
crl-16045	64	19	the	the	DET
crl-16045	64	20	preliminary	preliminary	ADJ
crl-16045	64	21	results	result	NOUN
crl-16045	64	22	.	.	PUNCT
crl-16045	65	1	on	on	ADP
crl-16045	65	2	completion	completion	NOUN
crl-16045	65	3	,	,	PUNCT
crl-16045	65	4	the	the	DET
crl-16045	65	5	data	datum	NOUN
crl-16045	65	6	gathered	gather	VERB
crl-16045	65	7	in	in	ADP
crl-16045	65	8	the	the	DET
crl-16045	65	9	microsoft	microsoft	PROPN
crl-16045	65	10	excel	excel	PROPN
crl-16045	65	11	spreadsheets	spreadsheet	NOUN
crl-16045	65	12	were	be	AUX
crl-16045	65	13	then	then	ADV
crl-16045	65	14	transferred	transfer	VERB
crl-16045	65	15	into	into	ADP
crl-16045	65	16	minitab	minitab	NOUN
crl-16045	65	17	for	for	ADP
crl-16045	65	18	analysis	analysis	NOUN
crl-16045	65	19	using	use	VERB
crl-16045	65	20	the	the	DET
crl-16045	65	21	attribute	attribute	NOUN
crl-16045	65	22	agreement	agreement	NOUN
crl-16045	65	23	analysis	analysis	NOUN
crl-16045	65	24	module	module	NOUN
crl-16045	65	25	.	.	PUNCT
crl-16045	66	1	results	result	VERB
crl-16045	66	2	most	most	ADV
crl-16045	66	3	lean	lean	ADJ
crl-16045	66	4	six	six	NUM
crl-16045	66	5	sigma	sigma	NOUN
crl-16045	66	6	practitioners	practitioner	NOUN
crl-16045	66	7	note	note	VERB
crl-16045	66	8	that	that	SCONJ
crl-16045	66	9	acceptability	acceptability	NOUN
crl-16045	66	10	levels	level	NOUN
crl-16045	66	11	for	for	ADP
crl-16045	66	12	any	any	DET
crl-16045	66	13	gage	gage	NOUN
crl-16045	66	14	r&r	r&r	NOUN
crl-16045	66	15	varies	vary	VERB
crl-16045	66	16	depending	depend	VERB
crl-16045	66	17	on	on	ADP
crl-16045	66	18	the	the	DET
crl-16045	66	19	situation	situation	NOUN
crl-16045	66	20	,	,	PUNCT
crl-16045	66	21	but	but	CCONJ
crl-16045	66	22	generally	generally	ADV
crl-16045	66	23	the	the	DET
crl-16045	66	24	target	target	NOUN
crl-16045	66	25	for	for	ADP
crl-16045	66	26	repeatability	repeatability	NOUN
crl-16045	66	27	and	and	CCONJ
crl-16045	66	28	reproducibility	reproducibility	NOUN
crl-16045	66	29	is	be	AUX
crl-16045	66	30	80	80	NUM
crl-16045	66	31	percent	percent	NOUN
crl-16045	66	32	to	to	ADP
crl-16045	66	33	90	90	NUM
crl-16045	66	34	percent.9	percent.9	NOUN
crl-16045	66	35	“	"	PUNCT
crl-16045	66	36	the	the	DET
crl-16045	66	37	most	most	ADV
crl-16045	66	38	important	important	ADJ
crl-16045	66	39	part	part	NOUN
crl-16045	66	40	of	of	ADP
crl-16045	66	41	any	any	DET
crl-16045	66	42	such	such	ADJ
crl-16045	66	43	exercise	exercise	NOUN
crl-16045	66	44	,	,	PUNCT
crl-16045	66	45	”	"	PUNCT
crl-16045	66	46	reminds	remind	VERB
crl-16045	66	47	samuel	samuel	PROPN
crl-16045	66	48	e.	e.	PROPN
crl-16045	66	49	windsor	windsor	PROPN
crl-16045	66	50	,	,	PUNCT
crl-16045	66	51	“	"	PUNCT
crl-16045	66	52	is	be	AUX
crl-16045	66	53	to	to	PART
crl-16045	66	54	turn	turn	VERB
crl-16045	66	55	the	the	DET
crl-16045	66	56	raw	raw	ADJ
crl-16045	66	57	data	datum	NOUN
crl-16045	66	58	into	into	ADP
crl-16045	66	59	either	either	CCONJ
crl-16045	66	60	a	a	DET
crl-16045	66	61	validation	validation	NOUN
crl-16045	66	62	of	of	ADP
crl-16045	66	63	the	the	DET
crl-16045	66	64	system	system	NOUN
crl-16045	66	65	or	or	CCONJ
crl-16045	66	66	an	an	DET
crl-16045	66	67	action	action	NOUN
crl-16045	66	68	plan	plan	NOUN
crl-16045	66	69	to	to	PART
crl-16045	66	70	fix	fix	VERB
crl-16045	66	71	the	the	DET
crl-16045	66	72	system	system	NOUN
crl-16045	66	73	.	.	PUNCT
crl-16045	67	1	”10	”10	NOUN
crl-16045	67	2	results	result	NOUN
crl-16045	67	3	for	for	ADP
crl-16045	67	4	intra	intra	ADJ
crl-16045	67	5	-	-	ADJ
crl-16045	67	6	appraiser	appraiser	NOUN
crl-16045	67	7	repeatability	repeatability	NOUN
crl-16045	67	8	and	and	CCONJ
crl-16045	67	9	inter	inter	ADJ
crl-16045	67	10	-	-	ADJ
crl-16045	67	11	appraiser	appraiser	NOUN
crl-16045	67	12	agreement	agreement	NOUN
crl-16045	67	13	for	for	ADP
crl-16045	67	14	the	the	DET
crl-16045	67	15	third	third	ADJ
crl-16045	67	16	and	and	CCONJ
crl-16045	67	17	final	final	ADJ
crl-16045	67	18	attempt	attempt	NOUN
crl-16045	67	19	for	for	ADP
crl-16045	67	20	the	the	DET
crl-16045	67	21	attribute	attribute	NOUN
crl-16045	67	22	gage	gage	NOUN
crl-16045	67	23	r&r	r&r	PROPN
crl-16045	67	24	are	be	AUX
crl-16045	67	25	listed	list	VERB
crl-16045	67	26	in	in	ADP
crl-16045	67	27	table	table	NOUN
crl-16045	67	28	2	2	NUM
crl-16045	67	29	.	.	PUNCT
crl-16045	67	30	individual	individual	ADJ
crl-16045	67	31	appraisers	appraiser	NOUN
crl-16045	67	32	assigned	assign	VERB
crl-16045	67	33	questions	question	NOUN
crl-16045	67	34	to	to	ADP
crl-16045	67	35	the	the	DET
crl-16045	67	36	same	same	ADJ
crl-16045	67	37	directional	directional	ADJ
crl-16045	67	38	,	,	PUNCT
crl-16045	67	39	basic	basic	ADJ
crl-16045	67	40	reference	reference	NOUN
crl-16045	67	41	,	,	PUNCT
crl-16045	67	42	and	and	CCONJ
crl-16045	67	43	specialist	specialist	ADJ
crl-16045	67	44	reference	reference	NOUN
crl-16045	67	45	categories	category	NOUN
crl-16045	67	46	with	with	ADP
crl-16045	67	47	87	87	NUM
crl-16045	67	48	percent	percent	NOUN
crl-16045	67	49	to	to	ADP
crl-16045	67	50	100	100	NUM
crl-16045	67	51	percent	percent	NOUN
crl-16045	67	52	consistency	consistency	NOUN
crl-16045	67	53	.	.	PUNCT
crl-16045	68	1	between	between	SCONJ
crl-16045	68	2	-	-	PUNCT
crl-16045	68	3	appraiser	appraiser	NOUN
crl-16045	68	4	agreement	agreement	NOUN
crl-16045	68	5	for	for	ADP
crl-16045	68	6	these	these	DET
crl-16045	68	7	categories	category	NOUN
crl-16045	68	8	ranged	range	VERB
crl-16045	68	9	from	from	ADP
crl-16045	68	10	69	69	NUM
crl-16045	68	11	percent	percent	NOUN
crl-16045	68	12	to	to	ADP
crl-16045	68	13	88	88	NUM
crl-16045	68	14	percent	percent	NOUN
crl-16045	68	15	.	.	PUNCT
crl-16045	69	1	while	while	SCONJ
crl-16045	69	2	further	further	ADJ
crl-16045	69	3	work	work	NOUN
crl-16045	69	4	for	for	ADP
crl-16045	69	5	fine	fine	ADV
crl-16045	69	6	-	-	PUNCT
crl-16045	69	7	tuning	tuning	NOUN
crl-16045	69	8	of	of	ADP
crl-16045	69	9	the	the	DET
crl-16045	69	10	operational	operational	ADJ
crl-16045	69	11	definitions	definition	NOUN
crl-16045	69	12	for	for	ADP
crl-16045	69	13	classifying	classify	VERB
crl-16045	69	14	question	question	NOUN
crl-16045	69	15	type	type	NOUN
crl-16045	69	16	is	be	AUX
crl-16045	69	17	required	require	VERB
crl-16045	69	18	,	,	PUNCT
crl-16045	69	19	this	this	PRON
crl-16045	69	20	is	be	AUX
crl-16045	69	21	a	a	DET
crl-16045	69	22	significant	significant	ADJ
crl-16045	69	23	result	result	NOUN
crl-16045	69	24	,	,	PUNCT
crl-16045	69	25	considering	consider	VERB
crl-16045	69	26	the	the	DET
crl-16045	69	27	preliminary	preliminary	ADJ
crl-16045	69	28	reproducibility	reproducibility	NOUN
crl-16045	69	29	scores	score	NOUN
crl-16045	69	30	during	during	ADP
crl-16045	69	31	the	the	DET
crl-16045	69	32	first	first	ADJ
crl-16045	69	33	attempt	attempt	NOUN
crl-16045	69	34	table	table	NOUN
crl-16045	69	35	1	1	NUM
crl-16045	69	36	percentage	percentage	NOUN
crl-16045	69	37	of	of	ADP
crl-16045	69	38	preliminary	preliminary	ADJ
crl-16045	69	39	inter	inter	ADJ
crl-16045	69	40	-	-	ADJ
crl-16045	69	41	appraiser	appraiser	ADJ
crl-16045	69	42	agreement	agreement	NOUN
crl-16045	69	43	(	(	PUNCT
crl-16045	69	44	reproducibility	reproducibility	NOUN
crl-16045	69	45	)	)	PUNCT
crl-16045	69	46	for	for	ADP
crl-16045	69	47	1st	1st	ADJ
crl-16045	69	48	and	and	CCONJ
crl-16045	69	49	2nd	2nd	ADJ
crl-16045	69	50	rounds	round	NOUN
crl-16045	69	51	of	of	ADP
crl-16045	69	52	attribute	attribute	NOUN
crl-16045	69	53	gage	gage	NOUN
crl-16045	69	54	r&r	r&r	PROPN
crl-16045	69	55	variable	variable	NOUN
crl-16045	69	56	round	round	VERB
crl-16045	69	57	1	1	NUM
crl-16045	69	58	round	round	NOUN
crl-16045	69	59	2	2	NUM
crl-16045	69	60	directional	directional	NOUN
crl-16045	69	61	64	64	NUM
crl-16045	69	62	34	34	NUM
crl-16045	69	63	basic	basic	ADJ
crl-16045	69	64	reference	reference	NOUN
crl-16045	69	65	17	17	NUM
crl-16045	69	66	38	38	NUM
crl-16045	69	67	specialist	specialist	NOUN
crl-16045	69	68	reference	reference	NOUN
crl-16045	69	69	33	33	NUM
crl-16045	69	70	53	53	NUM
crl-16045	69	71	quality	quality	NOUN
crl-16045	69	72	of	of	ADP
crl-16045	69	73	answer	answer	NOUN
crl-16045	69	74	n	n	CCONJ
crl-16045	69	75	/	/	SYM
crl-16045	69	76	a	a	DET
crl-16045	69	77	46	46	NUM
crl-16045	69	78	incorrect	incorrect	ADJ
crl-16045	69	79	/	/	SYM
crl-16045	69	80	incomplete	incomplete	ADJ
crl-16045	69	81	answer	answer	NOUN
crl-16045	69	82	55	55	NUM
crl-16045	69	83	n	n	NOUN
crl-16045	69	84	/	/	SYM
crl-16045	69	85	a	a	DET
crl-16045	69	86	incorrect	incorrect	ADJ
crl-16045	69	87	referral	referral	NOUN
crl-16045	69	88	79	79	NUM
crl-16045	69	89	n	n	NOUN
crl-16045	69	90	/	/	SYM
crl-16045	69	91	a	a	DET
crl-16045	69	92	rusa	rusa	NOUN
crl-16045	69	93	:	:	PUNCT
crl-16045	69	94	approachability	approachability	NOUN
crl-16045	69	95	64	64	NUM
crl-16045	69	96	n	n	NOUN
crl-16045	69	97	/	/	SYM
crl-16045	69	98	a	a	DET
crl-16045	69	99	rusa	rusa	NOUN
crl-16045	69	100	:	:	PUNCT
crl-16045	69	101	listening	listen	VERB
crl-16045	69	102	/	/	SYM
crl-16045	69	103	inquiring	inquire	VERB
crl-16045	69	104	83	83	NUM
crl-16045	69	105	n	n	CCONJ
crl-16045	69	106	/	/	SYM
crl-16045	69	107	a	a	DET
crl-16045	69	108	rusa	rusa	NOUN
crl-16045	69	109	:	:	PUNCT
crl-16045	69	110	follow	follow	NOUN
crl-16045	69	111	-	-	PUNCT
crl-16045	69	112	up	up	NOUN
crl-16045	69	113	37	37	NUM
crl-16045	69	114	35	35	NUM
crl-16045	69	115	service	service	NOUN
crl-16045	69	116	denial	denial	NOUN
crl-16045	69	117	89	89	NUM
crl-16045	69	118	76	76	NUM
crl-16045	69	119	572	572	NUM
crl-16045	69	120	college	college	PROPN
crl-16045	69	121	&	&	CCONJ
crl-16045	69	122	research	research	PROPN
crl-16045	69	123	libraries	library	NOUN
crl-16045	69	124	november	november	PROPN
crl-16045	69	125	2009	2009	NUM
crl-16045	69	126	for	for	ADP
crl-16045	69	127	the	the	DET
crl-16045	69	128	gage	gage	NOUN
crl-16045	69	129	r&r	r&r	NOUN
crl-16045	69	130	analysis	analysis	NOUN
crl-16045	69	131	indicated	indicate	VERB
crl-16045	69	132	17	17	NUM
crl-16045	69	133	percent	percent	NOUN
crl-16045	69	134	inter	inter	ADJ
crl-16045	69	135	-	-	ADJ
crl-16045	69	136	appraiser	appraiser	NOUN
crl-16045	69	137	agreement	agreement	NOUN
crl-16045	69	138	for	for	ADP
crl-16045	69	139	assigning	assign	VERB
crl-16045	69	140	a	a	DET
crl-16045	69	141	question	question	NOUN
crl-16045	69	142	to	to	ADP
crl-16045	69	143	the	the	DET
crl-16045	69	144	basic	basic	ADJ
crl-16045	69	145	reference	reference	NOUN
crl-16045	69	146	category	category	NOUN
crl-16045	69	147	and	and	CCONJ
crl-16045	69	148	33	33	NUM
crl-16045	69	149	percent	percent	NOUN
crl-16045	69	150	agreement	agreement	NOUN
crl-16045	69	151	for	for	ADP
crl-16045	69	152	assigning	assign	VERB
crl-16045	69	153	a	a	DET
crl-16045	69	154	question	question	NOUN
crl-16045	69	155	to	to	ADP
crl-16045	69	156	the	the	DET
crl-16045	69	157	specialist	specialist	ADJ
crl-16045	69	158	reference	reference	NOUN
crl-16045	69	159	category	category	NOUN
crl-16045	69	160	.	.	PUNCT
crl-16045	70	1	(	(	PUNCT
crl-16045	70	2	see	see	VERB
crl-16045	70	3	table	table	NOUN
crl-16045	70	4	1	1	NUM
crl-16045	70	5	.	.	PUNCT
crl-16045	70	6	)	)	PUNCT
crl-16045	70	7	between	between	ADP
crl-16045	70	8	trials	trial	NOUN
crl-16045	70	9	,	,	PUNCT
crl-16045	70	10	appraisers	appraiser	NOUN
crl-16045	70	11	were	be	AUX
crl-16045	70	12	also	also	ADV
crl-16045	70	13	able	able	ADJ
crl-16045	70	14	to	to	PART
crl-16045	70	15	consistently	consistently	ADV
crl-16045	70	16	rate	rate	VERB
crl-16045	70	17	whether	whether	SCONJ
crl-16045	70	18	an	an	DET
crl-16045	70	19	answer	answer	NOUN
crl-16045	70	20	did	do	VERB
crl-16045	70	21	or	or	CCONJ
crl-16045	70	22	did	do	AUX
crl-16045	70	23	not	not	PART
crl-16045	70	24	conform	conform	VERB
crl-16045	70	25	to	to	ADP
crl-16045	70	26	the	the	DET
crl-16045	70	27	team	team	NOUN
crl-16045	70	28	’s	’s	PART
crl-16045	70	29	definition	definition	NOUN
crl-16045	70	30	for	for	ADP
crl-16045	70	31	what	what	PRON
crl-16045	70	32	constituted	constitute	VERB
crl-16045	70	33	a	a	DET
crl-16045	70	34	quality	quality	NOUN
crl-16045	70	35	answer	answer	NOUN
crl-16045	70	36	,	,	PUNCT
crl-16045	70	37	the	the	DET
crl-16045	70	38	rusa	rusa	NOUN
crl-16045	70	39	guidelines	guideline	NOUN
crl-16045	70	40	for	for	ADP
crl-16045	70	41	followup	followup	ADJ
crl-16045	70	42	behaviors	behavior	NOUN
crl-16045	70	43	,	,	PUNCT
crl-16045	70	44	and	and	CCONJ
crl-16045	70	45	the	the	DET
crl-16045	70	46	criteria	criterion	NOUN
crl-16045	70	47	for	for	ADP
crl-16045	70	48	service	service	NOUN
crl-16045	70	49	denial	denial	NOUN
crl-16045	70	50	with	with	ADP
crl-16045	70	51	over	over	ADP
crl-16045	70	52	90	90	NUM
crl-16045	70	53	percent	percent	NOUN
crl-16045	70	54	consistency	consistency	NOUN
crl-16045	70	55	in	in	ADP
crl-16045	70	56	all	all	DET
crl-16045	70	57	but	but	CCONJ
crl-16045	70	58	two	two	NUM
crl-16045	70	59	instances	instance	NOUN
crl-16045	70	60	.	.	PUNCT
crl-16045	71	1	between	between	ADP
crl-16045	71	2	-	-	PUNCT
crl-16045	71	3	appraiser	appraiser	NOUN
crl-16045	71	4	agreement	agreement	NOUN
crl-16045	71	5	for	for	ADP
crl-16045	71	6	quality	quality	NOUN
crl-16045	71	7	of	of	ADP
crl-16045	71	8	answer	answer	NOUN
crl-16045	71	9	and	and	CCONJ
crl-16045	71	10	rusa	rusa	NOUN
crl-16045	71	11	follow	follow	NOUN
crl-16045	71	12	-	-	PUNCT
crl-16045	71	13	up	up	NOUN
crl-16045	71	14	,	,	PUNCT
crl-16045	71	15	however	however	ADV
crl-16045	71	16	,	,	PUNCT
crl-16045	71	17	were	be	AUX
crl-16045	71	18	56	56	NUM
crl-16045	71	19	percent	percent	NOUN
crl-16045	71	20	and	and	CCONJ
crl-16045	71	21	66	66	NUM
crl-16045	71	22	percent	percent	NOUN
crl-16045	71	23	respectively	respectively	ADV
crl-16045	71	24	,	,	PUNCT
crl-16045	71	25	indicating	indicate	VERB
crl-16045	71	26	the	the	DET
crl-16045	71	27	team	team	NOUN
crl-16045	71	28	is	be	AUX
crl-16045	71	29	still	still	ADV
crl-16045	71	30	struggling	struggle	VERB
crl-16045	71	31	to	to	PART
crl-16045	71	32	achieve	achieve	VERB
crl-16045	71	33	a	a	DET
crl-16045	71	34	shared	share	VERB
crl-16045	71	35	understanding	understanding	NOUN
crl-16045	71	36	when	when	SCONJ
crl-16045	71	37	applying	apply	VERB
crl-16045	71	38	the	the	DET
crl-16045	71	39	operational	operational	ADJ
crl-16045	71	40	definitions	definition	NOUN
crl-16045	71	41	for	for	ADP
crl-16045	71	42	these	these	DET
crl-16045	71	43	categories	category	NOUN
crl-16045	71	44	.	.	PUNCT
crl-16045	72	1	still	still	ADV
crl-16045	72	2	,	,	PUNCT
crl-16045	72	3	progress	progress	NOUN
crl-16045	72	4	is	be	AUX
crl-16045	72	5	slowly	slowly	ADV
crl-16045	72	6	being	be	AUX
crl-16045	72	7	made	make	VERB
crl-16045	72	8	in	in	ADP
crl-16045	72	9	the	the	DET
crl-16045	72	10	follow	follow	VERB
crl-16045	72	11	-	-	PUNCT
crl-16045	72	12	up	up	ADP
crl-16045	72	13	category	category	NOUN
crl-16045	72	14	,	,	PUNCT
crl-16045	72	15	as	as	SCONJ
crl-16045	72	16	preliminary	preliminary	ADJ
crl-16045	72	17	results	result	NOUN
crl-16045	72	18	for	for	ADP
crl-16045	72	19	inter	inter	ADJ
crl-16045	72	20	-	-	ADJ
crl-16045	72	21	appraiser	appraiser	NOUN
crl-16045	72	22	agreement	agreement	NOUN
crl-16045	72	23	started	start	VERB
crl-16045	72	24	at	at	ADP
crl-16045	72	25	37	37	NUM
crl-16045	72	26	percent	percent	NOUN
crl-16045	72	27	in	in	ADP
crl-16045	72	28	the	the	DET
crl-16045	72	29	first	first	ADJ
crl-16045	72	30	attempt	attempt	NOUN
crl-16045	72	31	for	for	ADP
crl-16045	72	32	the	the	DET
crl-16045	72	33	attribute	attribute	NOUN
crl-16045	72	34	gage	gage	NOUN
crl-16045	72	35	r&r	r&r	PROPN
crl-16045	72	36	and	and	CCONJ
crl-16045	72	37	dipped	dip	VERB
crl-16045	72	38	to	to	ADP
crl-16045	72	39	35	35	NUM
crl-16045	72	40	percent	percent	NOUN
crl-16045	72	41	in	in	ADP
crl-16045	72	42	the	the	DET
crl-16045	72	43	second	second	ADJ
crl-16045	72	44	attempt	attempt	NOUN
crl-16045	72	45	.	.	PUNCT
crl-16045	73	1	results	result	NOUN
crl-16045	73	2	highlighting	highlight	VERB
crl-16045	73	3	the	the	DET
crl-16045	73	4	individual	individual	ADJ
crl-16045	73	5	appraisers	appraiser	NOUN
crl-16045	73	6	’	'	PUNCT
crl-16045	73	7	agreement	agreement	NOUN
crl-16045	73	8	with	with	ADP
crl-16045	73	9	the	the	DET
crl-16045	73	10	standard	standard	NOUN
crl-16045	73	11	are	be	AUX
crl-16045	73	12	listed	list	VERB
crl-16045	73	13	in	in	ADP
crl-16045	73	14	table	table	NOUN
crl-16045	73	15	3	3	NUM
crl-16045	73	16	.	.	PUNCT
crl-16045	74	1	while	while	SCONJ
crl-16045	74	2	the	the	DET
crl-16045	74	3	coordinator	coordinator	NOUN
crl-16045	74	4	of	of	ADP
crl-16045	74	5	research	research	NOUN
crl-16045	74	6	and	and	CCONJ
crl-16045	74	7	reference	reference	NOUN
crl-16045	74	8	served	serve	VERB
crl-16045	74	9	as	as	ADP
crl-16045	74	10	the	the	DET
crl-16045	74	11	expert	expert	NOUN
crl-16045	74	12	appraiser	appraiser	NOUN
crl-16045	74	13	,	,	PUNCT
crl-16045	74	14	the	the	DET
crl-16045	74	15	percentage	percentage	NOUN
crl-16045	74	16	of	of	ADP
crl-16045	74	17	agreement	agreement	NOUN
crl-16045	74	18	between	between	ADP
crl-16045	74	19	the	the	DET
crl-16045	74	20	individual	individual	ADJ
crl-16045	74	21	appraisers	appraiser	NOUN
crl-16045	74	22	and	and	CCONJ
crl-16045	74	23	all	all	PRON
crl-16045	74	24	of	of	ADP
crl-16045	74	25	the	the	DET
crl-16045	74	26	appraisers	appraiser	NOUN
crl-16045	74	27	and	and	CCONJ
crl-16045	74	28	the	the	DET
crl-16045	74	29	standard	standard	NOUN
crl-16045	74	30	are	be	AUX
crl-16045	74	31	significantly	significantly	ADV
crl-16045	74	32	lower	low	ADJ
crl-16045	74	33	.	.	PUNCT
crl-16045	75	1	for	for	ADP
crl-16045	75	2	the	the	DET
crl-16045	75	3	directional	directional	ADJ
crl-16045	75	4	,	,	PUNCT
crl-16045	75	5	table	table	NOUN
crl-16045	75	6	2	2	NUM
crl-16045	75	7	percentage	percentage	NOUN
crl-16045	75	8	of	of	ADP
crl-16045	75	9	intra	intra	ADJ
crl-16045	75	10	-	-	ADJ
crl-16045	75	11	appraiser	appraiser	NOUN
crl-16045	75	12	agreement	agreement	NOUN
crl-16045	75	13	(	(	PUNCT
crl-16045	75	14	repeatability	repeatability	NOUN
crl-16045	75	15	)	)	PUNCT
crl-16045	75	16	and	and	CCONJ
crl-16045	75	17	inter	inter	ADJ
crl-16045	75	18	-	-	ADJ
crl-16045	75	19	appraiser	appraiser	NOUN
crl-16045	75	20	agreement	agreement	NOUN
crl-16045	75	21	(	(	PUNCT
crl-16045	75	22	reproducibility	reproducibility	NOUN
crl-16045	75	23	)	)	PUNCT
crl-16045	75	24	repeatability	repeatability	NOUN
crl-16045	75	25	reproducibility	reproducibility	NOUN
crl-16045	75	26	variable	variable	ADJ
crl-16045	75	27	appraiser	appraiser	PROPN
crl-16045	75	28	1	1	NUM
crl-16045	75	29	appraiser	appraiser	NOUN
crl-16045	75	30	2	2	NUM
crl-16045	75	31	appraiser	appraiser	NOUN
crl-16045	75	32	3	3	NUM
crl-16045	75	33	appraiser	appraiser	NOUN
crl-16045	75	34	4	4	NUM
crl-16045	75	35	(	(	PUNCT
crl-16045	75	36	between	between	ADP
crl-16045	75	37	appraiser	appraiser	NOUN
crl-16045	75	38	agreement	agreement	NOUN
crl-16045	75	39	)	)	PUNCT
crl-16045	75	40	directional	directional	VERB
crl-16045	75	41	87	87	NUM
crl-16045	75	42	93	93	NUM
crl-16045	75	43	99	99	NUM
crl-16045	75	44	92	92	NUM
crl-16045	75	45	70	70	NUM
crl-16045	75	46	basic	basic	ADJ
crl-16045	75	47	reference	reference	NOUN
crl-16045	75	48	90	90	NUM
crl-16045	75	49	92	92	NUM
crl-16045	75	50	99	99	NUM
crl-16045	75	51	92	92	NUM
crl-16045	75	52	69	69	NUM
crl-16045	75	53	specialist	specialist	NOUN
crl-16045	75	54	reference	reference	NOUN
crl-16045	75	55	97	97	NUM
crl-16045	75	56	98	98	NUM
crl-16045	75	57	100	100	NUM
crl-16045	75	58	92	92	NUM
crl-16045	75	59	88	88	NUM
crl-16045	75	60	quality	quality	NOUN
crl-16045	75	61	of	of	ADP
crl-16045	75	62	answer	answer	NOUN
crl-16045	75	63	92	92	NUM
crl-16045	75	64	90	90	NUM
crl-16045	75	65	100	100	NUM
crl-16045	75	66	82	82	NUM
crl-16045	75	67	56	56	NUM
crl-16045	75	68	follow	follow	NOUN
crl-16045	75	69	-	-	PUNCT
crl-16045	75	70	up	up	NOUN
crl-16045	75	71	81	81	NUM
crl-16045	75	72	96	96	NUM
crl-16045	75	73	99	99	NUM
crl-16045	75	74	90	90	NUM
crl-16045	75	75	66	66	NUM
crl-16045	75	76	service	service	NOUN
crl-16045	75	77	denial	denial	NOUN
crl-16045	75	78	99	99	NUM
crl-16045	75	79	100	100	NUM
crl-16045	75	80	100	100	NUM
crl-16045	75	81	96	96	NUM
crl-16045	75	82	93	93	NUM
crl-16045	75	83	table	table	NOUN
crl-16045	75	84	3	3	NUM
crl-16045	75	85	percentage	percentage	NOUN
crl-16045	75	86	of	of	ADP
crl-16045	75	87	intra	intra	ADJ
crl-16045	75	88	-	-	NOUN
crl-16045	75	89	appraiser	appraiser	NOUN
crl-16045	75	90	and	and	CCONJ
crl-16045	75	91	inter	inter	ADJ
crl-16045	75	92	-	-	ADJ
crl-16045	75	93	appraiser	appraiser	NOUN
crl-16045	75	94	agreement	agreement	NOUN
crl-16045	75	95	with	with	ADP
crl-16045	75	96	standard	standard	ADJ
crl-16045	75	97	repeatability	repeatability	NOUN
crl-16045	75	98	reproducibility	reproducibility	NOUN
crl-16045	75	99	variable	variable	ADJ
crl-16045	75	100	appraiser	appraiser	PROPN
crl-16045	75	101	1	1	NUM
crl-16045	75	102	appraiser	appraiser	NOUN
crl-16045	75	103	2	2	NUM
crl-16045	75	104	appraiser	appraiser	NOUN
crl-16045	75	105	3	3	NUM
crl-16045	75	106	appraiser	appraiser	NOUN
crl-16045	75	107	4	4	NUM
crl-16045	75	108	(	(	PUNCT
crl-16045	75	109	between	between	ADP
crl-16045	75	110	appraiser	appraiser	NOUN
crl-16045	75	111	agreement	agreement	NOUN
crl-16045	75	112	)	)	PUNCT
crl-16045	75	113	directional	directional	VERB
crl-16045	75	114	79	79	NUM
crl-16045	75	115	80	80	NUM
crl-16045	75	116	79	79	NUM
crl-16045	75	117	78	78	NUM
crl-16045	75	118	65	65	NUM
crl-16045	75	119	basic	basic	ADJ
crl-16045	75	120	reference	reference	NOUN
crl-16045	75	121	80	80	NUM
crl-16045	75	122	75	75	NUM
crl-16045	75	123	76	76	NUM
crl-16045	75	124	77	77	NUM
crl-16045	75	125	63	63	NUM
crl-16045	75	126	specialist	specialist	NOUN
crl-16045	75	127	reference	reference	NOUN
crl-16045	75	128	93	93	NUM
crl-16045	75	129	92	92	NUM
crl-16045	75	130	95	95	NUM
crl-16045	75	131	89	89	NUM
crl-16045	75	132	87	87	NUM
crl-16045	75	133	quality	quality	NOUN
crl-16045	75	134	of	of	ADP
crl-16045	75	135	answer	answer	NOUN
crl-16045	75	136	64	64	NUM
crl-16045	75	137	67	67	NUM
crl-16045	75	138	74	74	NUM
crl-16045	75	139	60	60	NUM
crl-16045	75	140	45	45	NUM
crl-16045	75	141	follow	follow	NOUN
crl-16045	75	142	-	-	PUNCT
crl-16045	75	143	up	up	NOUN
crl-16045	75	144	51	51	NUM
crl-16045	75	145	56	56	NUM
crl-16045	75	146	61	61	NUM
crl-16045	75	147	51	51	NUM
crl-16045	75	148	42	42	NUM
crl-16045	75	149	service	service	NOUN
crl-16045	75	150	denial	denial	NOUN
crl-16045	75	151	96	96	NUM
crl-16045	75	152	100	100	NUM
crl-16045	75	153	99	99	NUM
crl-16045	75	154	94	94	NUM
crl-16045	75	155	93	93	NUM
crl-16045	75	156	leveraging	leverage	VERB
crl-16045	75	157	measurement	measurement	NOUN
crl-16045	75	158	system	system	NOUN
crl-16045	75	159	analysis	analysis	NOUN
crl-16045	75	160	to	to	PART
crl-16045	75	161	improve	improve	VERB
crl-16045	75	162	library	library	ADJ
crl-16045	75	163	assessment	assessment	NOUN
crl-16045	75	164	573	573	NUM
crl-16045	75	165	basic	basic	ADJ
crl-16045	75	166	reference	reference	NOUN
crl-16045	75	167	,	,	PUNCT
crl-16045	75	168	and	and	CCONJ
crl-16045	75	169	specialist	specialist	ADJ
crl-16045	75	170	reference	reference	NOUN
crl-16045	75	171	classifications	classification	NOUN
crl-16045	75	172	,	,	PUNCT
crl-16045	75	173	appraisers	appraiser	NOUN
crl-16045	75	174	individually	individually	ADV
crl-16045	75	175	agreed	agree	VERB
crl-16045	75	176	with	with	ADP
crl-16045	75	177	the	the	DET
crl-16045	75	178	standard	standard	NOUN
crl-16045	75	179	close	close	ADJ
crl-16045	75	180	to	to	PART
crl-16045	75	181	80	80	NUM
crl-16045	75	182	percent	percent	NOUN
crl-16045	75	183	of	of	ADP
crl-16045	75	184	the	the	DET
crl-16045	75	185	time	time	NOUN
crl-16045	75	186	.	.	PUNCT
crl-16045	76	1	collectively	collectively	ADV
crl-16045	76	2	,	,	PUNCT
crl-16045	76	3	agreement	agreement	NOUN
crl-16045	76	4	between	between	ADP
crl-16045	76	5	all	all	DET
crl-16045	76	6	appraisers	appraiser	NOUN
crl-16045	76	7	and	and	CCONJ
crl-16045	76	8	the	the	DET
crl-16045	76	9	standard	standard	NOUN
crl-16045	76	10	ranged	range	VERB
crl-16045	76	11	from	from	ADP
crl-16045	76	12	63	63	NUM
crl-16045	76	13	percent	percent	NOUN
crl-16045	76	14	to	to	ADP
crl-16045	76	15	87	87	NUM
crl-16045	76	16	percent	percent	NOUN
crl-16045	76	17	.	.	PUNCT
crl-16045	77	1	agreement	agreement	NOUN
crl-16045	77	2	with	with	ADP
crl-16045	77	3	the	the	DET
crl-16045	77	4	expert	expert	NOUN
crl-16045	77	5	appraiser	appraiser	NOUN
crl-16045	77	6	was	be	AUX
crl-16045	77	7	significantly	significantly	ADV
crl-16045	77	8	lower	low	ADJ
crl-16045	77	9	for	for	ADP
crl-16045	77	10	the	the	DET
crl-16045	77	11	quality	quality	NOUN
crl-16045	77	12	of	of	ADP
crl-16045	77	13	answer	answer	NOUN
crl-16045	77	14	and	and	CCONJ
crl-16045	77	15	follow	follow	VERB
crl-16045	77	16	-	-	PUNCT
crl-16045	77	17	up	up	ADP
crl-16045	77	18	categories	category	NOUN
crl-16045	77	19	,	,	PUNCT
crl-16045	77	20	with	with	ADP
crl-16045	77	21	individual	individual	ADJ
crl-16045	77	22	appraisers	appraiser	NOUN
crl-16045	77	23	agreeing	agree	VERB
crl-16045	77	24	with	with	ADP
crl-16045	77	25	the	the	DET
crl-16045	77	26	standard	standard	ADJ
crl-16045	77	27	51	51	NUM
crl-16045	77	28	percent	percent	NOUN
crl-16045	77	29	to	to	ADP
crl-16045	77	30	74	74	NUM
crl-16045	77	31	percent	percent	NOUN
crl-16045	77	32	of	of	ADP
crl-16045	77	33	the	the	DET
crl-16045	77	34	time	time	NOUN
crl-16045	77	35	,	,	PUNCT
crl-16045	77	36	and	and	CCONJ
crl-16045	77	37	collectively	collectively	ADV
crl-16045	77	38	42	42	NUM
crl-16045	77	39	percent	percent	NOUN
crl-16045	77	40	to	to	ADP
crl-16045	77	41	45	45	NUM
crl-16045	77	42	percent	percent	NOUN
crl-16045	77	43	.	.	PUNCT
crl-16045	78	1	while	while	SCONJ
crl-16045	78	2	this	this	PRON
crl-16045	78	3	is	be	AUX
crl-16045	78	4	a	a	DET
crl-16045	78	5	curious	curious	ADJ
crl-16045	78	6	result	result	NOUN
crl-16045	78	7	,	,	PUNCT
crl-16045	78	8	it	it	PRON
crl-16045	78	9	may	may	AUX
crl-16045	78	10	indicate	indicate	VERB
crl-16045	78	11	that	that	SCONJ
crl-16045	78	12	the	the	DET
crl-16045	78	13	coordinator	coordinator	NOUN
crl-16045	78	14	of	of	ADP
crl-16045	78	15	research	research	NOUN
crl-16045	78	16	and	and	CCONJ
crl-16045	78	17	reference	reference	NOUN
crl-16045	78	18	more	more	ADV
crl-16045	78	19	discriminately	discriminately	ADV
crl-16045	78	20	applied	apply	VERB
crl-16045	78	21	the	the	DET
crl-16045	78	22	written	write	VERB
crl-16045	78	23	operational	operational	ADJ
crl-16045	78	24	definitions	definition	NOUN
crl-16045	78	25	when	when	SCONJ
crl-16045	78	26	appraising	appraise	VERB
crl-16045	78	27	the	the	DET
crl-16045	78	28	quality	quality	NOUN
crl-16045	78	29	of	of	ADP
crl-16045	78	30	answers	answer	NOUN
crl-16045	78	31	and	and	CCONJ
crl-16045	78	32	follow	follow	VERB
crl-16045	78	33	-	-	PUNCT
crl-16045	78	34	up	up	ADP
crl-16045	78	35	language	language	NOUN
crl-16045	78	36	.	.	PUNCT
crl-16045	79	1	discussion	discussion	NOUN
crl-16045	79	2	/	/	SYM
crl-16045	79	3	conclusion	conclusion	NOUN
crl-16045	79	4	while	while	SCONJ
crl-16045	79	5	work	work	NOUN
crl-16045	79	6	remains	remain	VERB
crl-16045	79	7	to	to	PART
crl-16045	79	8	refine	refine	VERB
crl-16045	79	9	the	the	DET
crl-16045	79	10	local	local	ADJ
crl-16045	79	11	operational	operational	ADJ
crl-16045	79	12	definitions	definition	NOUN
crl-16045	79	13	and	and	CCONJ
crl-16045	79	14	policies	policy	NOUN
crl-16045	79	15	for	for	ADP
crl-16045	79	16	the	the	DET
crl-16045	79	17	osu	osu	NOUN
crl-16045	79	18	libraries	library	NOUN
crl-16045	79	19	’	'	PUNCT
crl-16045	79	20	e	e	NOUN
crl-16045	79	21	-	-	NOUN
crl-16045	79	22	mail	mail	NOUN
crl-16045	79	23	reference	reference	NOUN
crl-16045	79	24	service	service	NOUN
crl-16045	79	25	,	,	PUNCT
crl-16045	79	26	particularly	particularly	ADV
crl-16045	79	27	for	for	ADP
crl-16045	79	28	what	what	PRON
crl-16045	79	29	constitutes	constitute	VERB
crl-16045	79	30	a	a	DET
crl-16045	79	31	quality	quality	NOUN
crl-16045	79	32	answer	answer	NOUN
crl-16045	79	33	,	,	PUNCT
crl-16045	79	34	the	the	DET
crl-16045	79	35	results	result	NOUN
crl-16045	79	36	of	of	ADP
crl-16045	79	37	the	the	DET
crl-16045	79	38	attribute	attribute	NOUN
crl-16045	79	39	gage	gage	NOUN
crl-16045	79	40	r&r	r&r	PROPN
crl-16045	79	41	illustrate	illustrate	VERB
crl-16045	79	42	that	that	SCONJ
crl-16045	79	43	the	the	DET
crl-16045	79	44	team	team	NOUN
crl-16045	79	45	did	do	AUX
crl-16045	79	46	make	make	VERB
crl-16045	79	47	progress	progress	NOUN
crl-16045	79	48	toward	toward	ADP
crl-16045	79	49	developing	develop	VERB
crl-16045	79	50	a	a	DET
crl-16045	79	51	shared	share	VERB
crl-16045	79	52	understanding	understanding	NOUN
crl-16045	79	53	.	.	PUNCT
crl-16045	80	1	a	a	DET
crl-16045	80	2	draft	draft	NOUN
crl-16045	80	3	quality	quality	NOUN
crl-16045	80	4	standards	standard	NOUN
crl-16045	80	5	for	for	ADP
crl-16045	80	6	virtual	virtual	ADJ
crl-16045	80	7	reference	reference	NOUN
crl-16045	80	8	policy	policy	NOUN
crl-16045	80	9	resulted	result	VERB
crl-16045	80	10	from	from	ADP
crl-16045	80	11	the	the	DET
crl-16045	80	12	project	project	NOUN
crl-16045	80	13	,	,	PUNCT
crl-16045	80	14	along	along	ADP
crl-16045	80	15	with	with	ADP
crl-16045	80	16	an	an	DET
crl-16045	80	17	appreciation	appreciation	NOUN
crl-16045	80	18	for	for	ADP
crl-16045	80	19	the	the	DET
crl-16045	80	20	need	need	NOUN
crl-16045	80	21	to	to	PART
crl-16045	80	22	provide	provide	VERB
crl-16045	80	23	consistent	consistent	ADJ
crl-16045	80	24	customer	customer	NOUN
crl-16045	80	25	service	service	NOUN
crl-16045	80	26	in	in	ADP
crl-16045	80	27	all	all	DET
crl-16045	80	28	reference	reference	NOUN
crl-16045	80	29	mediums	medium	NOUN
crl-16045	80	30	.	.	PUNCT
crl-16045	81	1	(	(	PUNCT
crl-16045	81	2	see	see	VERB
crl-16045	81	3	appendix	appendix	NOUN
crl-16045	81	4	a.	a.	NOUN
crl-16045	81	5	)	)	PUNCT
crl-16045	81	6	during	during	ADP
crl-16045	81	7	the	the	DET
crl-16045	81	8	project	project	NOUN
crl-16045	81	9	closing	closing	NOUN
crl-16045	81	10	review	review	NOUN
crl-16045	81	11	,	,	PUNCT
crl-16045	81	12	team	team	NOUN
crl-16045	81	13	members	member	NOUN
crl-16045	81	14	noted	note	VERB
crl-16045	81	15	they	they	PRON
crl-16045	81	16	found	find	VERB
crl-16045	81	17	critical	critical	ADJ
crl-16045	81	18	analysis	analysis	NOUN
crl-16045	81	19	of	of	ADP
crl-16045	81	20	answers	answer	NOUN
crl-16045	81	21	to	to	ADP
crl-16045	81	22	patron	patron	NOUN
crl-16045	81	23	questions	question	NOUN
crl-16045	81	24	to	to	PART
crl-16045	81	25	be	be	AUX
crl-16045	81	26	a	a	DET
crl-16045	81	27	valuable	valuable	ADJ
crl-16045	81	28	exercise	exercise	NOUN
crl-16045	81	29	.	.	PUNCT
crl-16045	82	1	an	an	DET
crl-16045	82	2	unanticipated	unanticipated	ADJ
crl-16045	82	3	benefit	benefit	NOUN
crl-16045	82	4	of	of	ADP
crl-16045	82	5	participation	participation	NOUN
crl-16045	82	6	in	in	ADP
crl-16045	82	7	the	the	DET
crl-16045	82	8	attribute	attribute	NOUN
crl-16045	82	9	gage	gage	NOUN
crl-16045	82	10	r&r	r&r	NOUN
crl-16045	82	11	exercise	exercise	NOUN
crl-16045	82	12	was	be	AUX
crl-16045	82	13	the	the	DET
crl-16045	82	14	opportunity	opportunity	NOUN
crl-16045	82	15	to	to	PART
crl-16045	82	16	see	see	VERB
crl-16045	82	17	how	how	SCONJ
crl-16045	82	18	other	other	ADJ
crl-16045	82	19	librarians	librarian	NOUN
crl-16045	82	20	and	and	CCONJ
crl-16045	82	21	paraprofessional	paraprofessional	ADJ
crl-16045	82	22	staff	staff	NOUN
crl-16045	82	23	handled	handle	VERB
crl-16045	82	24	answering	answer	VERB
crl-16045	82	25	questions	question	NOUN
crl-16045	82	26	.	.	PUNCT
crl-16045	83	1	team	team	NOUN
crl-16045	83	2	members	member	NOUN
crl-16045	83	3	revealed	reveal	VERB
crl-16045	83	4	they	they	PRON
crl-16045	83	5	had	have	AUX
crl-16045	83	6	already	already	ADV
crl-16045	83	7	started	start	VERB
crl-16045	83	8	to	to	PART
crl-16045	83	9	incorporate	incorporate	VERB
crl-16045	83	10	some	some	PRON
crl-16045	83	11	of	of	ADP
crl-16045	83	12	the	the	DET
crl-16045	83	13	language	language	NOUN
crl-16045	83	14	and	and	CCONJ
crl-16045	83	15	concepts	concept	NOUN
crl-16045	83	16	used	use	VERB
crl-16045	83	17	by	by	ADP
crl-16045	83	18	colleagues	colleague	NOUN
crl-16045	83	19	into	into	ADP
crl-16045	83	20	their	their	PRON
crl-16045	83	21	own	own	ADJ
crl-16045	83	22	practice	practice	NOUN
crl-16045	83	23	.	.	PUNCT
crl-16045	84	1	further	far	ADV
crl-16045	84	2	,	,	PUNCT
crl-16045	84	3	seeing	see	VERB
crl-16045	84	4	good	good	ADJ
crl-16045	84	5	,	,	PUNCT
crl-16045	84	6	quality	quality	NOUN
crl-16045	84	7	answers	answer	NOUN
crl-16045	84	8	to	to	ADP
crl-16045	84	9	questions	question	NOUN
crl-16045	84	10	made	make	VERB
crl-16045	84	11	them	they	PRON
crl-16045	84	12	much	much	ADV
crl-16045	84	13	more	more	ADV
crl-16045	84	14	conscious	conscious	ADJ
crl-16045	84	15	of	of	ADP
crl-16045	84	16	what	what	PRON
crl-16045	84	17	constituted	constitute	VERB
crl-16045	84	18	a	a	DET
crl-16045	84	19	poor	poor	ADJ
crl-16045	84	20	answer	answer	NOUN
crl-16045	84	21	,	,	PUNCT
crl-16045	84	22	helping	help	VERB
crl-16045	84	23	them	they	PRON
crl-16045	84	24	to	to	PART
crl-16045	84	25	improve	improve	VERB
crl-16045	84	26	their	their	PRON
crl-16045	84	27	service	service	NOUN
crl-16045	84	28	to	to	ADP
crl-16045	84	29	customers	customer	NOUN
crl-16045	84	30	.	.	PUNCT
crl-16045	85	1	the	the	DET
crl-16045	85	2	attribute	attribute	NOUN
crl-16045	85	3	gage	gage	NOUN
crl-16045	85	4	r&r	r&r	NOUN
crl-16045	85	5	is	be	AUX
crl-16045	85	6	an	an	DET
crl-16045	85	7	ideal	ideal	ADJ
crl-16045	85	8	tool	tool	NOUN
crl-16045	85	9	for	for	ADP
crl-16045	85	10	establishing	establish	VERB
crl-16045	85	11	and	and	CCONJ
crl-16045	85	12	monitoring	monitor	VERB
crl-16045	85	13	measurement	measurement	NOUN
crl-16045	85	14	systems	system	NOUN
crl-16045	85	15	,	,	PUNCT
crl-16045	85	16	especially	especially	ADV
crl-16045	85	17	for	for	ADP
crl-16045	85	18	processes	process	NOUN
crl-16045	85	19	that	that	PRON
crl-16045	85	20	require	require	VERB
crl-16045	85	21	subjective	subjective	ADJ
crl-16045	85	22	analysis	analysis	NOUN
crl-16045	85	23	to	to	PART
crl-16045	85	24	evaluate	evaluate	VERB
crl-16045	85	25	.	.	PUNCT
crl-16045	86	1	it	it	PRON
crl-16045	86	2	is	be	AUX
crl-16045	86	3	not	not	PART
crl-16045	86	4	unusual	unusual	ADJ
crl-16045	86	5	for	for	SCONJ
crl-16045	86	6	an	an	DET
crl-16045	86	7	organization	organization	NOUN
crl-16045	86	8	to	to	PART
crl-16045	86	9	have	have	VERB
crl-16045	86	10	to	to	PART
crl-16045	86	11	conduct	conduct	VERB
crl-16045	86	12	a	a	DET
crl-16045	86	13	gage	gage	NOUN
crl-16045	86	14	r&r	r&r	NOUN
crl-16045	86	15	once	once	ADV
crl-16045	86	16	,	,	PUNCT
crl-16045	86	17	twice	twice	ADV
crl-16045	86	18	,	,	PUNCT
crl-16045	86	19	or	or	CCONJ
crl-16045	86	20	(	(	PUNCT
crl-16045	86	21	in	in	ADP
crl-16045	86	22	our	our	PRON
crl-16045	86	23	case	case	NOUN
crl-16045	86	24	)	)	PUNCT
crl-16045	86	25	three	three	NUM
crl-16045	86	26	times	time	NOUN
crl-16045	86	27	to	to	PART
crl-16045	86	28	reach	reach	VERB
crl-16045	86	29	agreement	agreement	NOUN
crl-16045	86	30	among	among	ADP
crl-16045	86	31	appraisers	appraiser	NOUN
crl-16045	86	32	.	.	PUNCT
crl-16045	87	1	the	the	DET
crl-16045	87	2	team	team	NOUN
crl-16045	87	3	’s	’s	PART
crl-16045	87	4	failure	failure	NOUN
crl-16045	87	5	to	to	PART
crl-16045	87	6	achieve	achieve	VERB
crl-16045	87	7	inter	inter	ADJ
crl-16045	87	8	-	-	ADJ
crl-16045	87	9	appraiser	appraiser	ADJ
crl-16045	87	10	agreement	agreement	NOUN
crl-16045	87	11	during	during	ADP
crl-16045	87	12	the	the	DET
crl-16045	87	13	first	first	ADJ
crl-16045	87	14	two	two	NUM
crl-16045	87	15	rounds	round	NOUN
crl-16045	87	16	of	of	ADP
crl-16045	87	17	the	the	DET
crl-16045	87	18	analysis	analysis	NOUN
crl-16045	87	19	yielded	yield	VERB
crl-16045	87	20	valuable	valuable	ADJ
crl-16045	87	21	information	information	NOUN
crl-16045	87	22	,	,	PUNCT
crl-16045	87	23	which	which	PRON
crl-16045	87	24	was	be	AUX
crl-16045	87	25	used	use	VERB
crl-16045	87	26	to	to	PART
crl-16045	87	27	refine	refine	VERB
crl-16045	87	28	the	the	DET
crl-16045	87	29	operational	operational	ADJ
crl-16045	87	30	definitions	definition	NOUN
crl-16045	87	31	on	on	ADP
crl-16045	87	32	which	which	PRON
crl-16045	87	33	the	the	DET
crl-16045	87	34	measurement	measurement	NOUN
crl-16045	87	35	instrument	instrument	NOUN
crl-16045	87	36	was	be	AUX
crl-16045	87	37	based	base	VERB
crl-16045	87	38	.	.	PUNCT
crl-16045	88	1	while	while	SCONJ
crl-16045	88	2	perfect	perfect	ADJ
crl-16045	88	3	agreement	agreement	NOUN
crl-16045	88	4	among	among	ADP
crl-16045	88	5	individual	individual	ADJ
crl-16045	88	6	appraisers	appraiser	NOUN
crl-16045	88	7	is	be	AUX
crl-16045	88	8	an	an	DET
crl-16045	88	9	admirable	admirable	ADJ
crl-16045	88	10	goal	goal	NOUN
crl-16045	88	11	,	,	PUNCT
crl-16045	88	12	it	it	PRON
crl-16045	88	13	is	be	AUX
crl-16045	88	14	not	not	PART
crl-16045	88	15	realistic	realistic	ADJ
crl-16045	88	16	.	.	PUNCT
crl-16045	89	1	having	have	VERB
crl-16045	89	2	a	a	DET
crl-16045	89	3	process	process	NOUN
crl-16045	89	4	to	to	PART
crl-16045	89	5	review	review	VERB
crl-16045	89	6	a	a	DET
crl-16045	89	7	measurement	measurement	NOUN
crl-16045	89	8	system	system	NOUN
crl-16045	89	9	and	and	CCONJ
crl-16045	89	10	give	give	VERB
crl-16045	89	11	individual	individual	ADJ
crl-16045	89	12	appraisers	appraiser	NOUN
crl-16045	89	13	the	the	DET
crl-16045	89	14	opportunity	opportunity	NOUN
crl-16045	89	15	to	to	PART
crl-16045	89	16	voice	voice	VERB
crl-16045	89	17	why	why	SCONJ
crl-16045	89	18	they	they	PRON
crl-16045	89	19	coded	code	VERB
crl-16045	89	20	something	something	PRON
crl-16045	89	21	as	as	ADP
crl-16045	89	22	acceptable	acceptable	ADJ
crl-16045	89	23	or	or	CCONJ
crl-16045	89	24	unacceptable	unacceptable	ADJ
crl-16045	89	25	,	,	PUNCT
crl-16045	89	26	however	however	ADV
crl-16045	89	27	,	,	PUNCT
crl-16045	89	28	does	do	AUX
crl-16045	89	29	help	help	VERB
crl-16045	89	30	move	move	VERB
crl-16045	89	31	an	an	DET
crl-16045	89	32	organization	organization	NOUN
crl-16045	89	33	toward	toward	ADP
crl-16045	89	34	uniform	uniform	ADJ
crl-16045	89	35	agreement	agreement	NOUN
crl-16045	89	36	.	.	PUNCT
crl-16045	90	1	currently	currently	ADV
crl-16045	90	2	,	,	PUNCT
crl-16045	90	3	over	over	ADP
crl-16045	90	4	40	40	NUM
crl-16045	90	5	librarians	librarian	NOUN
crl-16045	90	6	and	and	CCONJ
crl-16045	90	7	paraprofessional	paraprofessional	ADJ
crl-16045	90	8	staff	staff	NOUN
crl-16045	90	9	participate	participate	VERB
crl-16045	90	10	in	in	ADP
crl-16045	90	11	the	the	DET
crl-16045	90	12	osu	osu	NOUN
crl-16045	90	13	libraries	library	NOUN
crl-16045	90	14	’	'	PUNCT
crl-16045	90	15	process	process	NOUN
crl-16045	90	16	for	for	ADP
crl-16045	90	17	receiving	receive	VERB
crl-16045	90	18	and	and	CCONJ
crl-16045	90	19	answering	answer	VERB
crl-16045	90	20	e	e	NOUN
crl-16045	90	21	-	-	NOUN
crl-16045	90	22	mail	mail	NOUN
crl-16045	90	23	questions	question	NOUN
crl-16045	90	24	.	.	PUNCT
crl-16045	91	1	to	to	PART
crl-16045	91	2	avoid	avoid	VERB
crl-16045	91	3	circular	circular	ADJ
crl-16045	91	4	referrals	referral	NOUN
crl-16045	91	5	,	,	PUNCT
crl-16045	91	6	miscommunication	miscommunication	NOUN
crl-16045	91	7	,	,	PUNCT
crl-16045	91	8	and	and	CCONJ
crl-16045	91	9	misinforming	misinform	VERB
crl-16045	91	10	patrons	patron	NOUN
crl-16045	91	11	of	of	ADP
crl-16045	91	12	library	library	ADJ
crl-16045	91	13	programs	program	NOUN
crl-16045	91	14	and	and	CCONJ
crl-16045	91	15	services	service	NOUN
crl-16045	91	16	,	,	PUNCT
crl-16045	91	17	quality	quality	NOUN
crl-16045	91	18	standards	standard	NOUN
crl-16045	91	19	can	can	AUX
crl-16045	91	20	help	help	VERB
crl-16045	91	21	to	to	PART
crl-16045	91	22	ensure	ensure	VERB
crl-16045	91	23	that	that	SCONJ
crl-16045	91	24	patrons	patron	NOUN
crl-16045	91	25	receive	receive	VERB
crl-16045	91	26	a	a	DET
crl-16045	91	27	consistent	consistent	ADJ
crl-16045	91	28	library	library	NOUN
crl-16045	91	29	service	service	NOUN
crl-16045	91	30	or	or	CCONJ
crl-16045	91	31	product	product	NOUN
crl-16045	91	32	.	.	PUNCT
crl-16045	92	1	the	the	DET
crl-16045	92	2	presence	presence	NOUN
crl-16045	92	3	of	of	ADP
crl-16045	92	4	standards	standard	NOUN
crl-16045	92	5	does	do	AUX
crl-16045	92	6	n’t	not	PART
crl-16045	92	7	mean	mean	VERB
crl-16045	92	8	that	that	SCONJ
crl-16045	92	9	librarians	librarian	NOUN
crl-16045	92	10	must	must	AUX
crl-16045	92	11	relinquish	relinquish	VERB
crl-16045	92	12	their	their	PRON
crl-16045	92	13	professional	professional	ADJ
crl-16045	92	14	judgment	judgment	NOUN
crl-16045	92	15	in	in	ADP
crl-16045	92	16	answering	answer	VERB
crl-16045	92	17	questions	question	NOUN
crl-16045	92	18	,	,	PUNCT
crl-16045	92	19	nor	nor	CCONJ
crl-16045	92	20	does	do	AUX
crl-16045	92	21	it	it	PRON
crl-16045	92	22	mean	mean	VERB
crl-16045	92	23	librarians	librarian	NOUN
crl-16045	92	24	and	and	CCONJ
crl-16045	92	25	paraprofessional	paraprofessional	ADJ
crl-16045	92	26	staff	staff	NOUN
crl-16045	92	27	must	must	AUX
crl-16045	92	28	adhere	adhere	VERB
crl-16045	92	29	to	to	ADP
crl-16045	92	30	a	a	DET
crl-16045	92	31	strict	strict	ADJ
crl-16045	92	32	institutional	institutional	ADJ
crl-16045	92	33	script	script	NOUN
crl-16045	92	34	when	when	SCONJ
crl-16045	92	35	interacting	interact	VERB
crl-16045	92	36	with	with	ADP
crl-16045	92	37	patrons	patron	NOUN
crl-16045	92	38	.	.	PUNCT
crl-16045	93	1	local	local	ADJ
crl-16045	93	2	documentation	documentation	NOUN
crl-16045	93	3	for	for	ADP
crl-16045	93	4	interpreting	interpret	VERB
crl-16045	93	5	and	and	CCONJ
crl-16045	93	6	applying	apply	VERB
crl-16045	93	7	professional	professional	ADJ
crl-16045	93	8	guidelines	guideline	NOUN
crl-16045	93	9	,	,	PUNCT
crl-16045	93	10	however	however	ADV
crl-16045	93	11	,	,	PUNCT
crl-16045	93	12	is	be	AUX
crl-16045	93	13	useful	useful	ADJ
crl-16045	93	14	for	for	ADP
crl-16045	93	15	benchmarking	benchmarke	VERB
crl-16045	93	16	and	and	CCONJ
crl-16045	93	17	improving	improve	VERB
crl-16045	93	18	library	library	ADJ
crl-16045	93	19	service	service	NOUN
crl-16045	93	20	.	.	PUNCT
crl-16045	94	1	the	the	DET
crl-16045	94	2	team	team	NOUN
crl-16045	94	3	recommended	recommend	VERB
crl-16045	94	4	that	that	SCONJ
crl-16045	94	5	the	the	DET
crl-16045	94	6	results	result	NOUN
crl-16045	94	7	of	of	ADP
crl-16045	94	8	the	the	DET
crl-16045	94	9	attribute	attribute	NOUN
crl-16045	94	10	gage	gage	NOUN
crl-16045	94	11	r&r	r&r	NOUN
crl-16045	94	12	be	be	AUX
crl-16045	94	13	shared	share	VERB
crl-16045	94	14	with	with	ADP
crl-16045	94	15	all	all	DET
crl-16045	94	16	librarians	librarian	NOUN
crl-16045	94	17	and	and	CCONJ
crl-16045	94	18	paraprofessional	paraprofessional	ADJ
crl-16045	94	19	staff	staff	NOUN
crl-16045	94	20	receiving	receive	VERB
crl-16045	94	21	and	and	CCONJ
crl-16045	94	22	answering	answer	VERB
crl-16045	94	23	e	e	NOUN
crl-16045	94	24	-	-	NOUN
crl-16045	94	25	mail	mail	NOUN
crl-16045	94	26	questions	question	NOUN
crl-16045	94	27	and	and	CCONJ
crl-16045	94	28	that	that	SCONJ
crl-16045	94	29	examples	example	NOUN
crl-16045	94	30	of	of	ADP
crl-16045	94	31	best	good	ADJ
crl-16045	94	32	practices	practice	NOUN
crl-16045	94	33	for	for	ADP
crl-16045	94	34	answering	answer	VERB
crl-16045	94	35	questions	question	NOUN
crl-16045	94	36	be	be	AUX
crl-16045	94	37	distributed	distribute	VERB
crl-16045	94	38	.	.	PUNCT
crl-16045	95	1	training	training	NOUN
crl-16045	95	2	and	and	CCONJ
crl-16045	95	3	additional	additional	ADJ
crl-16045	95	4	documentation	documentation	NOUN
crl-16045	95	5	for	for	ADP
crl-16045	95	6	using	use	VERB
crl-16045	95	7	the	the	DET
crl-16045	95	8	questionpoint	questionpoint	ADJ
crl-16045	95	9	system	system	NOUN
crl-16045	95	10	,	,	PUNCT
crl-16045	95	11	in	in	ADP
crl-16045	95	12	relation	relation	NOUN
crl-16045	95	13	to	to	ADP
crl-16045	95	14	the	the	DET
crl-16045	95	15	quality	quality	NOUN
crl-16045	95	16	standards	standard	NOUN
crl-16045	95	17	and	and	CCONJ
crl-16045	95	18	best	good	ADJ
crl-16045	95	19	practices	practice	NOUN
crl-16045	95	20	,	,	PUNCT
crl-16045	95	21	is	be	AUX
crl-16045	95	22	also	also	ADV
crl-16045	95	23	needed	need	VERB
crl-16045	95	24	.	.	PUNCT
crl-16045	96	1	further	far	ADV
crl-16045	96	2	,	,	PUNCT
crl-16045	96	3	the	the	DET
crl-16045	96	4	team	team	NOUN
crl-16045	96	5	recommended	recommend	VERB
crl-16045	96	6	that	that	SCONJ
crl-16045	96	7	a	a	DET
crl-16045	96	8	brief	brief	ADJ
crl-16045	96	9	cheat	cheat	NOUN
crl-16045	96	10	sheet	sheet	NOUN
crl-16045	96	11	be	be	AUX
crl-16045	96	12	created	create	VERB
crl-16045	96	13	for	for	ADP
crl-16045	96	14	individuals	individual	NOUN
crl-16045	96	15	who	who	PRON
crl-16045	96	16	answer	answer	VERB
crl-16045	96	17	a	a	DET
crl-16045	96	18	handful	handful	NOUN
crl-16045	96	19	of	of	ADP
crl-16045	96	20	questions	question	NOUN
crl-16045	96	21	received	receive	VERB
crl-16045	96	22	through	through	ADP
crl-16045	96	23	574	574	NUM
crl-16045	96	24	college	college	NOUN
crl-16045	96	25	&	&	CCONJ
crl-16045	96	26	research	research	PROPN
crl-16045	96	27	libraries	library	NOUN
crl-16045	96	28	november	november	PROPN
crl-16045	96	29	2009	2009	NUM
crl-16045	96	30	questionpoint	questionpoint	NOUN
crl-16045	96	31	a	a	DET
crl-16045	96	32	year	year	NOUN
crl-16045	96	33	,	,	PUNCT
crl-16045	96	34	to	to	PART
crl-16045	96	35	prompt	prompt	VERB
crl-16045	96	36	them	they	PRON
crl-16045	96	37	to	to	PART
crl-16045	96	38	incorporate	incorporate	VERB
crl-16045	96	39	elements	element	NOUN
crl-16045	96	40	of	of	ADP
crl-16045	96	41	the	the	DET
crl-16045	96	42	standards	standard	NOUN
crl-16045	96	43	into	into	ADP
crl-16045	96	44	their	their	PRON
crl-16045	96	45	replies	reply	NOUN
crl-16045	96	46	to	to	ADP
crl-16045	96	47	patrons	patron	NOUN
crl-16045	96	48	.	.	PUNCT
crl-16045	97	1	the	the	DET
crl-16045	97	2	attribute	attribute	NOUN
crl-16045	97	3	gage	gage	NOUN
crl-16045	97	4	r&r	r&r	NOUN
crl-16045	97	5	is	be	AUX
crl-16045	97	6	just	just	ADV
crl-16045	97	7	one	one	NUM
crl-16045	97	8	of	of	ADP
crl-16045	97	9	many	many	ADJ
crl-16045	97	10	msa	msa	PROPN
crl-16045	97	11	tools	tool	NOUN
crl-16045	97	12	an	an	DET
crl-16045	97	13	organization	organization	NOUN
crl-16045	97	14	may	may	AUX
crl-16045	97	15	use	use	VERB
crl-16045	97	16	to	to	PART
crl-16045	97	17	better	well	ADV
crl-16045	97	18	understand	understand	VERB
crl-16045	97	19	their	their	PRON
crl-16045	97	20	processes	process	NOUN
crl-16045	97	21	and	and	CCONJ
crl-16045	97	22	verify	verify	VERB
crl-16045	97	23	the	the	DET
crl-16045	97	24	validity	validity	NOUN
crl-16045	97	25	and	and	CCONJ
crl-16045	97	26	utility	utility	NOUN
crl-16045	97	27	of	of	ADP
crl-16045	97	28	the	the	DET
crl-16045	97	29	data	datum	NOUN
crl-16045	97	30	collected	collect	VERB
crl-16045	97	31	through	through	ADP
crl-16045	97	32	their	their	PRON
crl-16045	97	33	measurement	measurement	NOUN
crl-16045	97	34	systems	system	NOUN
crl-16045	97	35	.	.	PUNCT
crl-16045	98	1	such	such	ADJ
crl-16045	98	2	understanding	understanding	NOUN
crl-16045	98	3	contributes	contribute	VERB
crl-16045	98	4	to	to	ADP
crl-16045	98	5	the	the	DET
crl-16045	98	6	library	library	PROPN
crl-16045	98	7	organization	organization	NOUN
crl-16045	98	8	’s	’s	PART
crl-16045	98	9	efforts	effort	NOUN
crl-16045	98	10	to	to	PART
crl-16045	98	11	improve	improve	VERB
crl-16045	98	12	quality	quality	NOUN
crl-16045	98	13	and	and	CCONJ
crl-16045	98	14	respond	respond	VERB
crl-16045	98	15	to	to	PART
crl-16045	98	16	change	change	VERB
crl-16045	98	17	through	through	ADP
crl-16045	98	18	informed	informed	ADJ
crl-16045	98	19	decision	decision	NOUN
crl-16045	98	20	making	making	NOUN
crl-16045	98	21	.	.	PUNCT
crl-16045	99	1	notes	note	NOUN
crl-16045	99	2	1	1	NUM
crl-16045	99	3	.	.	PUNCT
crl-16045	100	1	sarah	sarah	PROPN
crl-16045	100	2	anne	anne	PROPN
crl-16045	100	3	murphy	murphy	PROPN
crl-16045	100	4	,	,	PUNCT
crl-16045	100	5	“	"	PUNCT
crl-16045	100	6	leveraging	leverage	VERB
crl-16045	100	7	lean	lean	ADJ
crl-16045	100	8	six	six	NUM
crl-16045	100	9	sigma	sigma	NOUN
crl-16045	100	10	to	to	ADP
crl-16045	100	11	culture	culture	NOUN
crl-16045	100	12	,	,	PUNCT
crl-16045	100	13	nurture	nurture	NOUN
crl-16045	100	14	,	,	PUNCT
crl-16045	100	15	and	and	CCONJ
crl-16045	100	16	sustain	sustain	VERB
crl-16045	100	17	assessment	assessment	NOUN
crl-16045	100	18	and	and	CCONJ
crl-16045	100	19	change	change	NOUN
crl-16045	100	20	in	in	ADP
crl-16045	100	21	the	the	DET
crl-16045	100	22	academic	academic	PROPN
crl-16045	100	23	library	library	NOUN
crl-16045	100	24	environment	environment	NOUN
crl-16045	100	25	,	,	PUNCT
crl-16045	100	26	”	"	PUNCT
crl-16045	100	27	college	college	PROPN
crl-16045	100	28	&	&	CCONJ
crl-16045	100	29	research	research	PROPN
crl-16045	100	30	libraries	library	NOUN
crl-16045	100	31	70	70	NUM
crl-16045	100	32	,	,	PUNCT
crl-16045	100	33	no	no	INTJ
crl-16045	100	34	.	.	NOUN
crl-16045	100	35	3	3	NUM
crl-16045	100	36	(	(	PUNCT
crl-16045	100	37	may	may	PROPN
crl-16045	100	38	2009	2009	NUM
crl-16045	100	39	):	):	PUNCT
crl-16045	100	40	215–225	215–225	NUM
crl-16045	100	41	.	.	PUNCT
crl-16045	101	1	2	2	X
crl-16045	101	2	.	.	X
crl-16045	101	3	american	american	PROPN
crl-16045	101	4	library	library	PROPN
crl-16045	101	5	association	association	PROPN
crl-16045	101	6	,	,	PUNCT
crl-16045	101	7	reference	reference	NOUN
crl-16045	101	8	and	and	CCONJ
crl-16045	101	9	user	user	NOUN
crl-16045	101	10	services	services	PROPN
crl-16045	101	11	association	association	PROPN
crl-16045	101	12	,	,	PUNCT
crl-16045	101	13	guidelines	guideline	NOUN
crl-16045	101	14	for	for	ADP
crl-16045	101	15	the	the	DET
crl-16045	101	16	behavioral	behavioral	ADJ
crl-16045	101	17	performance	performance	NOUN
crl-16045	101	18	of	of	ADP
crl-16045	101	19	reference	reference	NOUN
crl-16045	101	20	and	and	CCONJ
crl-16045	101	21	information	information	NOUN
crl-16045	101	22	service	service	NOUN
crl-16045	101	23	providers	provider	NOUN
crl-16045	101	24	(	(	PUNCT
crl-16045	101	25	chicago	chicago	PROPN
crl-16045	101	26	:	:	PUNCT
crl-16045	101	27	american	american	PROPN
crl-16045	101	28	library	library	PROPN
crl-16045	101	29	association	association	PROPN
crl-16045	101	30	)	)	PUNCT
crl-16045	101	31	.	.	PUNCT
crl-16045	102	1	available	available	ADJ
crl-16045	102	2	online	online	ADV
crl-16045	102	3	at	at	ADP
crl-16045	102	4	www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/guidelinesbehavioral.cfm	www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/guidelinesbehavioral.cfm	PROPN
crl-16045	102	5	.	.	PUNCT
crl-16045	103	1	[	[	X
crl-16045	103	2	accessed	access	VERB
crl-16045	103	3	3	3	NUM
crl-16045	103	4	november	november	NOUN
crl-16045	103	5	2008	2008	NUM
crl-16045	103	6	]	]	PUNCT
crl-16045	103	7	.	.	PUNCT
crl-16045	104	1	3	3	X
crl-16045	104	2	.	.	X
crl-16045	104	3	american	american	PROPN
crl-16045	104	4	library	library	PROPN
crl-16045	104	5	association	association	PROPN
crl-16045	104	6	,	,	PUNCT
crl-16045	104	7	reference	reference	NOUN
crl-16045	104	8	and	and	CCONJ
crl-16045	104	9	user	user	NOUN
crl-16045	104	10	services	services	PROPN
crl-16045	104	11	association	association	PROPN
crl-16045	104	12	,	,	PUNCT
crl-16045	104	13	definitions	definition	NOUN
crl-16045	104	14	of	of	ADP
crl-16045	104	15	reference	reference	NOUN
crl-16045	104	16	,	,	PUNCT
crl-16045	104	17	available	available	ADJ
crl-16045	104	18	online	online	ADV
crl-16045	104	19	at	at	ADP
crl-16045	104	20	www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/definitionsreference.cfm	www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/definitionsreference.cfm	NOUN
crl-16045	105	1	[	[	X
crl-16045	105	2	accessed	access	VERB
crl-16045	105	3	3	3	NUM
crl-16045	105	4	november	november	PROPN
crl-16045	105	5	2008	2008	NUM
crl-16045	105	6	)	)	PUNCT
crl-16045	105	7	;	;	PUNCT
crl-16045	105	8	jo	jo	PROPN
crl-16045	105	9	bell	bell	PROPN
crl-16045	105	10	whitlatch	whitlatch	PROPN
crl-16045	105	11	,	,	PUNCT
crl-16045	105	12	evaluating	evaluate	VERB
crl-16045	105	13	reference	reference	NOUN
crl-16045	105	14	services	service	NOUN
crl-16045	105	15	:	:	PUNCT
crl-16045	105	16	a	a	DET
crl-16045	105	17	practical	practical	ADJ
crl-16045	105	18	guide	guide	NOUN
crl-16045	105	19	(	(	PUNCT
crl-16045	105	20	chicago	chicago	PROPN
crl-16045	105	21	:	:	PUNCT
crl-16045	105	22	american	american	PROPN
crl-16045	105	23	library	library	PROPN
crl-16045	105	24	association	association	PROPN
crl-16045	105	25	,	,	PUNCT
crl-16045	105	26	2000	2000	NUM
crl-16045	105	27	)	)	PUNCT
crl-16045	105	28	;	;	PUNCT
crl-16045	105	29	william	william	PROPN
crl-16045	105	30	a.	a.	PROPN
crl-16045	105	31	katz	katz	PROPN
crl-16045	105	32	,	,	PUNCT
crl-16045	105	33	introduction	introduction	NOUN
crl-16045	105	34	to	to	PART
crl-16045	105	35	reference	reference	NOUN
crl-16045	105	36	work	work	NOUN
crl-16045	105	37	,	,	PUNCT
crl-16045	105	38	mcgraw	mcgraw	PROPN
crl-16045	105	39	-	-	PUNCT
crl-16045	105	40	hill	hill	NOUN
crl-16045	105	41	series	series	NOUN
crl-16045	105	42	in	in	ADP
crl-16045	105	43	library	library	ADJ
crl-16045	105	44	education	education	NOUN
crl-16045	105	45	(	(	PUNCT
crl-16045	105	46	new	new	PROPN
crl-16045	105	47	york	york	PROPN
crl-16045	105	48	:	:	PUNCT
crl-16045	105	49	mcgraw	mcgraw	PROPN
crl-16045	105	50	-	-	PUNCT
crl-16045	105	51	hill	hill	NOUN
crl-16045	105	52	,	,	PUNCT
crl-16045	105	53	1969	1969	NUM
crl-16045	105	54	)	)	PUNCT
crl-16045	105	55	;	;	PUNCT
crl-16045	105	56	and	and	CCONJ
crl-16045	105	57	american	american	PROPN
crl-16045	105	58	library	library	PROPN
crl-16045	105	59	association	association	PROPN
crl-16045	105	60	,	,	PUNCT
crl-16045	105	61	the	the	DET
crl-16045	105	62	reference	reference	NOUN
crl-16045	105	63	assessment	assessment	NOUN
crl-16045	105	64	manual	manual	NOUN
crl-16045	105	65	(	(	PUNCT
crl-16045	105	66	ann	ann	PROPN
crl-16045	105	67	arbor	arbor	PROPN
crl-16045	105	68	,	,	PUNCT
crl-16045	105	69	mich	mich	PROPN
crl-16045	105	70	.	.	PUNCT
crl-16045	105	71	:	:	PUNCT
crl-16045	106	1	pierian	pierian	PROPN
crl-16045	106	2	press	press	PROPN
crl-16045	106	3	,	,	PUNCT
crl-16045	106	4	1995	1995	NUM
crl-16045	106	5	)	)	PUNCT
crl-16045	106	6	.	.	PUNCT
crl-16045	107	1	4	4	X
crl-16045	107	2	.	.	X
crl-16045	107	3	american	american	PROPN
crl-16045	107	4	library	library	PROPN
crl-16045	107	5	association	association	PROPN
crl-16045	107	6	,	,	PUNCT
crl-16045	107	7	guidelines	guideline	NOUN
crl-16045	107	8	for	for	ADP
crl-16045	107	9	the	the	DET
crl-16045	107	10	behavioral	behavioral	ADJ
crl-16045	107	11	performance	performance	NOUN
crl-16045	107	12	.	.	PUNCT
crl-16045	108	1	5	5	X
crl-16045	108	2	.	.	X
crl-16045	108	3	matthew	matthew	PROPN
crl-16045	108	4	l.	l.	PROPN
crl-16045	108	5	saxton	saxton	PROPN
crl-16045	108	6	and	and	CCONJ
crl-16045	108	7	john	john	PROPN
crl-16045	108	8	v.	v.	PROPN
crl-16045	108	9	richardson	richardson	PROPN
crl-16045	108	10	,	,	PUNCT
crl-16045	108	11	understanding	understand	VERB
crl-16045	108	12	reference	reference	NOUN
crl-16045	108	13	transactions	transaction	NOUN
crl-16045	108	14	:	:	PUNCT
crl-16045	108	15	transforming	transform	VERB
crl-16045	108	16	an	an	DET
crl-16045	108	17	art	art	NOUN
crl-16045	108	18	into	into	ADP
crl-16045	108	19	a	a	DET
crl-16045	108	20	science	science	NOUN
crl-16045	108	21	(	(	PUNCT
crl-16045	108	22	new	new	PROPN
crl-16045	108	23	york	york	PROPN
crl-16045	108	24	:	:	PUNCT
crl-16045	108	25	academic	academic	ADJ
crl-16045	108	26	press	press	NOUN
crl-16045	108	27	,	,	PUNCT
crl-16045	108	28	2002	2002	NUM
crl-16045	108	29	)	)	PUNCT
crl-16045	108	30	;	;	PUNCT
crl-16045	108	31	nahyun	nahyun	NOUN
crl-16045	108	32	kwon	kwon	VERB
crl-16045	108	33	and	and	CCONJ
crl-16045	108	34	vicki	vicki	PROPN
crl-16045	108	35	l.	l.	PROPN
crl-16045	108	36	gregory	gregory	PROPN
crl-16045	108	37	,	,	PUNCT
crl-16045	108	38	“	"	PUNCT
crl-16045	108	39	the	the	DET
crl-16045	108	40	effects	effect	NOUN
crl-16045	108	41	of	of	ADP
crl-16045	108	42	librarians	librarian	NOUN
crl-16045	108	43	’	'	PUNCT
crl-16045	108	44	behavioral	behavioral	ADJ
crl-16045	108	45	performance	performance	NOUN
crl-16045	108	46	on	on	ADP
crl-16045	108	47	user	user	NOUN
crl-16045	108	48	satisfaction	satisfaction	NOUN
crl-16045	108	49	in	in	ADP
crl-16045	108	50	chat	chat	PROPN
crl-16045	108	51	reference	reference	NOUN
crl-16045	108	52	services	service	NOUN
crl-16045	108	53	,	,	PUNCT
crl-16045	108	54	”	"	PUNCT
crl-16045	108	55	reference	reference	NOUN
crl-16045	108	56	&	&	CCONJ
crl-16045	108	57	user	user	NOUN
crl-16045	108	58	services	service	NOUN
crl-16045	108	59	quarterly	quarterly	ADV
crl-16045	108	60	47	47	NUM
crl-16045	108	61	,	,	PUNCT
crl-16045	108	62	no	no	INTJ
crl-16045	108	63	.	.	NOUN
crl-16045	108	64	2	2	NUM
crl-16045	108	65	(	(	PUNCT
crl-16045	108	66	winter	winter	NOUN
crl-16045	108	67	2007	2007	NUM
crl-16045	108	68	):	):	PUNCT
crl-16045	108	69	137–48	137–48	NUM
crl-16045	108	70	;	;	PUNCT
crl-16045	108	71	fu	fu	PROPN
crl-16045	108	72	zhuo	zhuo	PROPN
crl-16045	108	73	,	,	PUNCT
crl-16045	108	74	et	et	PROPN
crl-16045	108	75	al	al	PROPN
crl-16045	108	76	.	.	PROPN
crl-16045	108	77	,	,	PUNCT
crl-16045	108	78	“	"	PUNCT
crl-16045	108	79	applying	apply	VERB
crl-16045	108	80	rusa	rusa	NOUN
crl-16045	108	81	guidelines	guideline	NOUN
crl-16045	108	82	in	in	ADP
crl-16045	108	83	the	the	DET
crl-16045	108	84	analysis	analysis	NOUN
crl-16045	108	85	of	of	ADP
crl-16045	108	86	chat	chat	NOUN
crl-16045	108	87	reference	reference	NOUN
crl-16045	108	88	transcripts	transcript	NOUN
crl-16045	108	89	,	,	PUNCT
crl-16045	108	90	”	"	PUNCT
crl-16045	108	91	college	college	PROPN
crl-16045	108	92	&	&	CCONJ
crl-16045	108	93	undergraduate	undergraduate	PROPN
crl-16045	108	94	libraries	library	NOUN
crl-16045	108	95	13	13	NUM
crl-16045	108	96	,	,	PUNCT
crl-16045	108	97	no	no	INTJ
crl-16045	108	98	.	.	NOUN
crl-16045	108	99	1	1	NUM
crl-16045	108	100	(	(	PUNCT
crl-16045	108	101	june	june	PROPN
crl-16045	108	102	2006	2006	NUM
crl-16045	108	103	):	):	PUNCT
crl-16045	109	1	75–88	75–88	NUM
crl-16045	109	2	.	.	PUNCT
crl-16045	110	1	6	6	NUM
crl-16045	110	2	.	.	PUNCT
crl-16045	110	3	william	william	PROPN
crl-16045	110	4	d.	d.	PROPN
crl-16045	110	5	mawby	mawby	PROPN
crl-16045	110	6	,	,	PUNCT
crl-16045	110	7	make	make	VERB
crl-16045	110	8	your	your	PRON
crl-16045	110	9	destructive	destructive	ADJ
crl-16045	110	10	,	,	PUNCT
crl-16045	110	11	dynamic	dynamic	ADJ
crl-16045	110	12	,	,	PUNCT
crl-16045	110	13	and	and	CCONJ
crl-16045	110	14	attribute	attribute	NOUN
crl-16045	110	15	measurement	measurement	NOUN
crl-16045	110	16	system	system	NOUN
crl-16045	110	17	work	work	VERB
crl-16045	110	18	for	for	ADP
crl-16045	110	19	you	you	PRON
crl-16045	110	20	(	(	PUNCT
crl-16045	110	21	milwaukee	milwaukee	PROPN
crl-16045	110	22	,	,	PUNCT
crl-16045	110	23	wisc	wisc	PROPN
crl-16045	110	24	.	.	PUNCT
crl-16045	110	25	:	:	PUNCT
crl-16045	111	1	asq	asq	PROPN
crl-16045	111	2	quality	quality	NOUN
crl-16045	111	3	press	press	NOUN
crl-16045	111	4	,	,	PUNCT
crl-16045	111	5	2006	2006	NUM
crl-16045	111	6	)	)	PUNCT
crl-16045	111	7	.	.	PUNCT
crl-16045	112	1	7	7	X
crl-16045	112	2	.	.	X
crl-16045	112	3	samuel	samuel	PROPN
crl-16045	112	4	e.	e.	PROPN
crl-16045	112	5	windsor	windsor	PROPN
crl-16045	112	6	,	,	PUNCT
crl-16045	112	7	“	"	PUNCT
crl-16045	112	8	attribute	attribute	NOUN
crl-16045	112	9	gage	gage	NOUN
crl-16045	112	10	r&r	r&r	PROPN
crl-16045	112	11	,	,	PUNCT
crl-16045	112	12	”	"	PUNCT
crl-16045	112	13	six	six	NUM
crl-16045	112	14	sigma	sigma	PROPN
crl-16045	112	15	forum	forum	PROPN
crl-16045	112	16	magazine	magazine	PROPN
crl-16045	112	17	2	2	NUM
crl-16045	112	18	,	,	PUNCT
crl-16045	112	19	no	no	INTJ
crl-16045	112	20	.	.	NOUN
crl-16045	112	21	4	4	NUM
crl-16045	112	22	(	(	PUNCT
crl-16045	112	23	aug	aug	PROPN
crl-16045	112	24	.	.	PROPN
crl-16045	112	25	2003	2003	NUM
crl-16045	112	26	):	):	PUNCT
crl-16045	112	27	23–28	23–28	NUM
crl-16045	112	28	.	.	NOUN
crl-16045	113	1	8	8	NUM
crl-16045	113	2	.	.	X
crl-16045	114	1	murphy	murphy	NOUN
crl-16045	114	2	,	,	PUNCT
crl-16045	114	3	“	"	PUNCT
crl-16045	114	4	leveraging	leverage	VERB
crl-16045	114	5	lean	lean	ADJ
crl-16045	114	6	six	six	NUM
crl-16045	114	7	sigma	sigma	NOUN
crl-16045	114	8	.	.	PUNCT
crl-16045	114	9	”	"	PUNCT
crl-16045	115	1	9	9	NUM
crl-16045	115	2	.	.	PUNCT
crl-16045	115	3	michael	michael	PROPN
crl-16045	115	4	mueller	mueller	PROPN
crl-16045	115	5	,	,	PUNCT
crl-16045	115	6	turning	turn	VERB
crl-16045	115	7	judgment	judgment	NOUN
crl-16045	115	8	calls	call	VERB
crl-16045	115	9	into	into	ADP
crl-16045	115	10	reliable	reliable	ADJ
crl-16045	115	11	data	datum	NOUN
crl-16045	115	12	with	with	ADP
crl-16045	115	13	gage	gage	NOUN
crl-16045	115	14	r&r	r&r	NOUN
crl-16045	115	15	,	,	PUNCT
crl-16045	115	16	available	available	ADJ
crl-16045	115	17	online	online	ADV
crl-16045	115	18	at	at	ADP
crl-16045	115	19	http://europe.isixsigma.com/library/content/c041020b.asp	http://europe.isixsigma.com/library/content/c041020b.asp	NOUN
crl-16045	115	20	[	[	PUNCT
crl-16045	115	21	accessed	access	VERB
crl-16045	115	22	24	24	NUM
crl-16045	115	23	july	july	NOUN
crl-16045	115	24	2008	2008	NUM
crl-16045	115	25	]	]	PUNCT
crl-16045	115	26	;	;	PUNCT
crl-16045	115	27	joseph	joseph	PROPN
crl-16045	115	28	d.	d.	PROPN
crl-16045	115	29	conklin	conklin	PROPN
crl-16045	115	30	,	,	PUNCT
crl-16045	115	31	“	"	PUNCT
crl-16045	115	32	measurement	measurement	NOUN
crl-16045	115	33	system	system	NOUN
crl-16045	115	34	analysis	analysis	NOUN
crl-16045	115	35	for	for	ADP
crl-16045	115	36	attribute	attribute	NOUN
crl-16045	115	37	measuring	measure	VERB
crl-16045	115	38	processes	process	NOUN
crl-16045	115	39	,	,	PUNCT
crl-16045	115	40	”	"	PUNCT
crl-16045	115	41	quality	quality	NOUN
crl-16045	115	42	progress	progress	NOUN
crl-16045	115	43	39	39	NUM
crl-16045	115	44	,	,	PUNCT
crl-16045	115	45	no	no	INTJ
crl-16045	115	46	.	.	NOUN
crl-16045	115	47	3	3	NUM
crl-16045	115	48	(	(	PUNCT
crl-16045	115	49	2006	2006	NUM
crl-16045	115	50	):	):	PUNCT
crl-16045	115	51	50–53	50–53	NUM
crl-16045	115	52	.	.	PUNCT
crl-16045	116	1	10	10	NUM
crl-16045	116	2	.	.	X
crl-16045	116	3	windsor	windsor	NOUN
crl-16045	116	4	,	,	PUNCT
crl-16045	116	5	“	"	PUNCT
crl-16045	116	6	attribute	attribute	NOUN
crl-16045	116	7	gage	gage	NOUN
crl-16045	116	8	r&r	r&r	PROPN
crl-16045	116	9	,	,	PUNCT
crl-16045	116	10	”	"	PUNCT
crl-16045	116	11	27	27	NUM
crl-16045	116	12	.	.	PUNCT
crl-16045	117	1	leveraging	leverage	VERB
crl-16045	117	2	measurement	measurement	NOUN
crl-16045	117	3	system	system	NOUN
crl-16045	117	4	analysis	analysis	NOUN
crl-16045	117	5	to	to	PART
crl-16045	117	6	improve	improve	VERB
crl-16045	117	7	library	library	ADJ
crl-16045	117	8	assessment	assessment	NOUN
crl-16045	117	9	575	575	NUM
crl-16045	117	10	appendix	appendix	VERB
crl-16045	117	11	a	a	DET
crl-16045	117	12	:	:	PUNCT
crl-16045	117	13	quality	quality	NOUN
crl-16045	117	14	standards	standard	NOUN
crl-16045	117	15	for	for	ADP
crl-16045	117	16	virtual	virtual	ADJ
crl-16045	117	17	reference	reference	NOUN
crl-16045	117	18	policy	policy	NOUN
crl-16045	117	19	policy	policy	NOUN
crl-16045	117	20	:	:	PUNCT
crl-16045	117	21	quality	quality	NOUN
crl-16045	117	22	standards	standard	NOUN
crl-16045	117	23	for	for	ADP
crl-16045	117	24	virtual	virtual	ADJ
crl-16045	117	25	reference	reference	NOUN
crl-16045	117	26	this	this	DET
crl-16045	117	27	policy	policy	NOUN
crl-16045	117	28	covers	cover	VERB
crl-16045	117	29	answers	answer	NOUN
crl-16045	117	30	to	to	ADP
crl-16045	117	31	questions	question	NOUN
crl-16045	117	32	osu	osu	NOUN
crl-16045	117	33	libraries	library	NOUN
crl-16045	117	34	receives	receive	VERB
crl-16045	117	35	via	via	ADP
crl-16045	117	36	questionpoint	questionpoint	NOUN
crl-16045	117	37	and	and	CCONJ
crl-16045	117	38	instant	instant	ADJ
crl-16045	117	39	messaging	messaging	NOUN
crl-16045	117	40	software	software	NOUN
crl-16045	117	41	,	,	PUNCT
crl-16045	117	42	and	and	CCONJ
crl-16045	117	43	is	be	AUX
crl-16045	117	44	intended	intend	VERB
crl-16045	117	45	to	to	PART
crl-16045	117	46	support	support	VERB
crl-16045	117	47	osu	osu	NOUN
crl-16045	117	48	libraries	library	NOUN
crl-16045	117	49	efforts	effort	NOUN
crl-16045	117	50	to	to	PART
crl-16045	117	51	provide	provide	VERB
crl-16045	117	52	consistent	consistent	ADJ
crl-16045	117	53	customer	customer	NOUN
crl-16045	117	54	service	service	NOUN
crl-16045	117	55	to	to	ADP
crl-16045	117	56	the	the	DET
crl-16045	117	57	libraries	library	NOUN
crl-16045	117	58	’	'	PUNCT
crl-16045	117	59	user	user	NOUN
crl-16045	117	60	population	population	NOUN
crl-16045	117	61	.	.	PUNCT
crl-16045	118	1	policy	policy	NOUN
crl-16045	118	2	guidelines	guideline	NOUN
crl-16045	118	3	i.	i.	NOUN
crl-16045	118	4	definitions	definition	NOUN
crl-16045	118	5	for	for	ADP
crl-16045	118	6	classifying	classify	VERB
crl-16045	118	7	question	question	NOUN
crl-16045	118	8	type	type	NOUN
crl-16045	118	9	a.	a.	NOUN
crl-16045	118	10	directional	directional	ADJ
crl-16045	118	11	question	question	NOUN
crl-16045	118	12	.	.	PUNCT
crl-16045	119	1	“	"	PUNCT
crl-16045	119	2	a	a	DET
crl-16045	119	3	directional	directional	ADJ
crl-16045	119	4	transaction	transaction	NOUN
crl-16045	119	5	is	be	AUX
crl-16045	119	6	an	an	DET
crl-16045	119	7	information	information	NOUN
crl-16045	119	8	contact	contact	NOUN
crl-16045	119	9	that	that	PRON
crl-16045	119	10	facilitates	facilitate	VERB
crl-16045	119	11	the	the	DET
crl-16045	119	12	logistical	logistical	ADJ
crl-16045	119	13	use	use	NOUN
crl-16045	119	14	of	of	ADP
crl-16045	119	15	the	the	DET
crl-16045	119	16	library	library	NOUN
crl-16045	119	17	and	and	CCONJ
crl-16045	119	18	that	that	PRON
crl-16045	119	19	does	do	AUX
crl-16045	119	20	not	not	PART
crl-16045	119	21	involve	involve	VERB
crl-16045	119	22	the	the	DET
crl-16045	119	23	knowledge	knowledge	NOUN
crl-16045	119	24	,	,	PUNCT
crl-16045	119	25	use	use	NOUN
crl-16045	119	26	,	,	PUNCT
crl-16045	119	27	recommendations	recommendation	NOUN
crl-16045	119	28	,	,	PUNCT
crl-16045	119	29	interpretations	interpretation	NOUN
crl-16045	119	30	,	,	PUNCT
crl-16045	119	31	or	or	CCONJ
crl-16045	119	32	instruction	instruction	NOUN
crl-16045	119	33	in	in	ADP
crl-16045	119	34	the	the	DET
crl-16045	119	35	use	use	NOUN
crl-16045	119	36	of	of	ADP
crl-16045	119	37	any	any	DET
crl-16045	119	38	information	information	NOUN
crl-16045	119	39	sources	source	NOUN
crl-16045	119	40	other	other	ADJ
crl-16045	119	41	than	than	ADP
crl-16045	119	42	those	those	PRON
crl-16045	119	43	that	that	PRON
crl-16045	119	44	describe	describe	VERB
crl-16045	119	45	the	the	DET
crl-16045	119	46	library	library	NOUN
crl-16045	119	47	,	,	PUNCT
crl-16045	119	48	such	such	ADJ
crl-16045	119	49	as	as	ADP
crl-16045	119	50	schedules	schedule	NOUN
crl-16045	119	51	,	,	PUNCT
crl-16045	119	52	floor	floor	NOUN
crl-16045	119	53	plans	plan	NOUN
crl-16045	119	54	,	,	PUNCT
crl-16045	119	55	and	and	CCONJ
crl-16045	119	56	handbooks	handbook	NOUN
crl-16045	119	57	.	.	PUNCT
crl-16045	119	58	”1	”1	VERB
crl-16045	120	1	this	this	PRON
crl-16045	120	2	includes	include	VERB
crl-16045	120	3	any	any	DET
crl-16045	120	4	question	question	NOUN
crl-16045	120	5	requiring	require	VERB
crl-16045	120	6	a	a	DET
crl-16045	120	7	basic	basic	ADJ
crl-16045	120	8	understanding	understanding	NOUN
crl-16045	120	9	of	of	ADP
crl-16045	120	10	osu	osu	NOUN
crl-16045	120	11	library	library	NOUN
crl-16045	120	12	services	service	NOUN
crl-16045	120	13	and	and	CCONJ
crl-16045	120	14	the	the	DET
crl-16045	120	15	osu	osu	NOUN
crl-16045	120	16	library	library	NOUN
crl-16045	120	17	organization	organization	NOUN
crl-16045	120	18	to	to	PART
crl-16045	120	19	answer	answer	VERB
crl-16045	120	20	.	.	PUNCT
crl-16045	121	1	it	it	PRON
crl-16045	121	2	also	also	ADV
crl-16045	121	3	includes	include	VERB
crl-16045	121	4	questions	question	NOUN
crl-16045	121	5	requiring	require	VERB
crl-16045	121	6	knowledge	knowledge	NOUN
crl-16045	121	7	of	of	ADP
crl-16045	121	8	how	how	SCONJ
crl-16045	121	9	to	to	PART
crl-16045	121	10	operate	operate	VERB
crl-16045	121	11	equipment	equipment	NOUN
crl-16045	121	12	,	,	PUNCT
crl-16045	121	13	including	include	VERB
crl-16045	121	14	such	such	ADJ
crl-16045	121	15	things	thing	NOUN
crl-16045	121	16	as	as	ADP
crl-16045	121	17	printers	printer	NOUN
crl-16045	121	18	,	,	PUNCT
crl-16045	121	19	copiers	copier	NOUN
crl-16045	121	20	,	,	PUNCT
crl-16045	121	21	scanners	scanner	NOUN
crl-16045	121	22	,	,	PUNCT
crl-16045	121	23	and	and	CCONJ
crl-16045	121	24	computer	computer	NOUN
crl-16045	121	25	hardware	hardware	NOUN
crl-16045	121	26	and	and	CCONJ
crl-16045	121	27	software	software	NOUN
crl-16045	121	28	.	.	PUNCT
crl-16045	122	1	examples	example	NOUN
crl-16045	122	2	:	:	PUNCT
crl-16045	122	3	•	•	NUM
crl-16045	122	4	circulation	circulation	NOUN
crl-16045	122	5	policies	policy	NOUN
crl-16045	122	6	•	•	VERB
crl-16045	122	7	fine	fine	ADJ
crl-16045	122	8	disputes	dispute	NOUN
crl-16045	122	9	•	•	NOUN
crl-16045	122	10	returns	return	NOUN
crl-16045	122	11	,	,	PUNCT
crl-16045	122	12	claims	claim	VERB
crl-16045	122	13	•	•	ADV
crl-16045	122	14	ill	ill	ADV
crl-16045	122	15	,	,	PUNCT
crl-16045	122	16	article	article	NOUN
crl-16045	122	17	express	express	VERB
crl-16045	122	18	•	•	NUM
crl-16045	122	19	reserves	reserve	NOUN
crl-16045	122	20	•	•	NOUN
crl-16045	122	21	referrals	referral	NOUN
crl-16045	122	22	to	to	ADP
crl-16045	122	23	technical	technical	ADJ
crl-16045	122	24	departments	department	NOUN
crl-16045	122	25	within	within	ADP
crl-16045	122	26	osu	osu	NOUN
crl-16045	122	27	libraries	library	NOUN
crl-16045	122	28	•	•	NOUN
crl-16045	122	29	referrals	referral	NOUN
crl-16045	122	30	to	to	ADP
crl-16045	122	31	other	other	ADJ
crl-16045	122	32	departments	department	NOUN
crl-16045	122	33	at	at	ADP
crl-16045	122	34	osu	osu	PROPN
crl-16045	122	35	•	•	NUM
crl-16045	122	36	ez	ez	NOUN
crl-16045	122	37	-	-	NOUN
crl-16045	122	38	proxy	proxy	ADJ
crl-16045	122	39	/	/	PUNCT
crl-16045	122	40	off	off	ADP
crl-16045	122	41	-	-	PUNCT
crl-16045	122	42	campus	campus	NOUN
crl-16045	122	43	sign	sign	NOUN
crl-16045	122	44	-	-	PUNCT
crl-16045	122	45	in	in	ADP
crl-16045	122	46	issues	issue	NOUN
crl-16045	122	47	•	•	ADP
crl-16045	122	48	refworks	refwork	VERB
crl-16045	122	49	•	•	DET
crl-16045	122	50	questions	question	NOUN
crl-16045	122	51	about	about	ADP
crl-16045	122	52	library	library	NOUN
crl-16045	122	53	programming	programming	NOUN
crl-16045	122	54	•	•	NUM
crl-16045	122	55	complaints	complaint	NOUN
crl-16045	122	56	•	•	NOUN
crl-16045	122	57	donation	donation	NOUN
crl-16045	122	58	referrals	referral	NOUN
crl-16045	122	59	b.	b.	PROPN
crl-16045	122	60	reference	reference	PROPN
crl-16045	122	61	question	question	NOUN
crl-16045	122	62	.	.	PUNCT
crl-16045	123	1	“	"	PUNCT
crl-16045	123	2	a	a	DET
crl-16045	123	3	reference	reference	NOUN
crl-16045	123	4	transaction	transaction	NOUN
crl-16045	123	5	is	be	AUX
crl-16045	123	6	an	an	DET
crl-16045	123	7	information	information	NOUN
crl-16045	123	8	contact	contact	NOUN
crl-16045	123	9	that	that	PRON
crl-16045	123	10	involves	involve	VERB
crl-16045	123	11	the	the	DET
crl-16045	123	12	knowledge	knowledge	NOUN
crl-16045	123	13	,	,	PUNCT
crl-16045	123	14	use	use	NOUN
crl-16045	123	15	,	,	PUNCT
crl-16045	123	16	recommendations	recommendation	NOUN
crl-16045	123	17	,	,	PUNCT
crl-16045	123	18	interpretation	interpretation	NOUN
crl-16045	123	19	,	,	PUNCT
crl-16045	123	20	or	or	CCONJ
crl-16045	123	21	instruction	instruction	NOUN
crl-16045	123	22	in	in	ADP
crl-16045	123	23	the	the	DET
crl-16045	123	24	use	use	NOUN
crl-16045	123	25	of	of	ADP
crl-16045	123	26	one	one	NUM
crl-16045	123	27	or	or	CCONJ
crl-16045	123	28	more	more	ADJ
crl-16045	123	29	information	information	NOUN
crl-16045	123	30	sources	source	NOUN
crl-16045	123	31	by	by	ADP
crl-16045	123	32	a	a	DET
crl-16045	123	33	member	member	NOUN
crl-16045	123	34	of	of	ADP
crl-16045	123	35	the	the	DET
crl-16045	123	36	library	library	NOUN
crl-16045	123	37	staff	staff	NOUN
crl-16045	123	38	.	.	PUNCT
crl-16045	124	1	the	the	DET
crl-16045	124	2	term	term	NOUN
crl-16045	124	3	includes	include	VERB
crl-16045	124	4	information	information	NOUN
crl-16045	124	5	and	and	CCONJ
crl-16045	124	6	referral	referral	NOUN
crl-16045	124	7	service	service	NOUN
crl-16045	124	8	.	.	PUNCT
crl-16045	125	1	information	information	NOUN
crl-16045	125	2	sources	source	NOUN
crl-16045	125	3	include	include	VERB
crl-16045	125	4	(	(	PUNCT
crl-16045	125	5	a	a	X
crl-16045	125	6	)	)	PUNCT
crl-16045	125	7	printed	print	VERB
crl-16045	125	8	and	and	CCONJ
crl-16045	125	9	nonprinted	nonprinted	ADJ
crl-16045	125	10	material	material	NOUN
crl-16045	125	11	;	;	PUNCT
crl-16045	125	12	(	(	PUNCT
crl-16045	125	13	b	b	X
crl-16045	125	14	)	)	PUNCT
crl-16045	125	15	machine	machine	NOUN
crl-16045	125	16	-	-	PUNCT
crl-16045	125	17	readable	readable	ADJ
crl-16045	125	18	databases	database	NOUN
crl-16045	125	19	(	(	PUNCT
crl-16045	125	20	including	include	VERB
crl-16045	125	21	computerassisted	computerassiste	VERB
crl-16045	125	22	instruction	instruction	NOUN
crl-16045	125	23	)	)	PUNCT
crl-16045	125	24	;	;	PUNCT
crl-16045	125	25	(	(	PUNCT
crl-16045	125	26	c	c	X
crl-16045	125	27	)	)	PUNCT
crl-16045	125	28	the	the	DET
crl-16045	125	29	library	library	NOUN
crl-16045	125	30	’s	’s	PART
crl-16045	125	31	own	own	ADJ
crl-16045	125	32	catalogs	catalog	NOUN
crl-16045	125	33	and	and	CCONJ
crl-16045	125	34	other	other	ADJ
crl-16045	125	35	holdings	holding	NOUN
crl-16045	125	36	records	record	NOUN
crl-16045	125	37	;	;	PUNCT
crl-16045	125	38	(	(	PUNCT
crl-16045	125	39	d	d	X
crl-16045	125	40	)	)	PUNCT
crl-16045	125	41	other	other	ADJ
crl-16045	125	42	libraries	library	NOUN
crl-16045	125	43	and	and	CCONJ
crl-16045	125	44	institutions	institution	NOUN
crl-16045	125	45	through	through	ADP
crl-16045	125	46	communication	communication	NOUN
crl-16045	125	47	or	or	CCONJ
crl-16045	125	48	referral	referral	NOUN
crl-16045	125	49	;	;	PUNCT
crl-16045	125	50	and	and	CCONJ
crl-16045	125	51	(	(	PUNCT
crl-16045	125	52	e	e	NOUN
crl-16045	125	53	)	)	PUNCT
crl-16045	125	54	persons	person	NOUN
crl-16045	125	55	both	both	CCONJ
crl-16045	125	56	inside	inside	ADP
crl-16045	125	57	and	and	CCONJ
crl-16045	125	58	outside	outside	ADP
crl-16045	125	59	the	the	DET
crl-16045	125	60	library	library	NOUN
crl-16045	125	61	.	.	PUNCT
crl-16045	126	1	when	when	SCONJ
crl-16045	126	2	a	a	DET
crl-16045	126	3	staff	staff	NOUN
crl-16045	126	4	member	member	NOUN
crl-16045	126	5	uses	use	VERB
crl-16045	126	6	information	information	NOUN
crl-16045	126	7	gained	gain	VERB
crl-16045	126	8	from	from	ADP
crl-16045	126	9	previous	previous	ADJ
crl-16045	126	10	use	use	NOUN
crl-16045	126	11	of	of	ADP
crl-16045	126	12	information	information	NOUN
crl-16045	126	13	sources	source	NOUN
crl-16045	126	14	to	to	PART
crl-16045	126	15	answer	answer	VERB
crl-16045	126	16	a	a	DET
crl-16045	126	17	question	question	NOUN
crl-16045	126	18	,	,	PUNCT
crl-16045	126	19	the	the	DET
crl-16045	126	20	transaction	transaction	NOUN
crl-16045	126	21	is	be	AUX
crl-16045	126	22	reported	report	VERB
crl-16045	126	23	as	as	ADP
crl-16045	126	24	a	a	DET
crl-16045	126	25	reference	reference	NOUN
crl-16045	126	26	transaction	transaction	NOUN
crl-16045	126	27	even	even	ADV
crl-16045	126	28	if	if	SCONJ
crl-16045	126	29	the	the	DET
crl-16045	126	30	source	source	NOUN
crl-16045	126	31	is	be	AUX
crl-16045	126	32	not	not	PART
crl-16045	126	33	consulted	consult	VERB
crl-16045	126	34	again	again	ADV
crl-16045	126	35	.	.	PUNCT
crl-16045	126	36	”1	”1	PUNCT
crl-16045	127	1	1	1	NUM
crl-16045	127	2	.	.	PUNCT
crl-16045	127	3	basic	basic	ADJ
crl-16045	127	4	reference	reference	NOUN
crl-16045	127	5	question	question	NOUN
crl-16045	127	6	.	.	PUNCT
crl-16045	128	1	this	this	PRON
crl-16045	128	2	includes	include	VERB
crl-16045	128	3	any	any	DET
crl-16045	128	4	general	general	ADJ
crl-16045	128	5	questions	question	NOUN
crl-16045	128	6	that	that	PRON
crl-16045	128	7	can	can	AUX
crl-16045	128	8	be	be	AUX
crl-16045	128	9	answered	answer	VERB
crl-16045	128	10	using	use	VERB
crl-16045	128	11	the	the	DET
crl-16045	128	12	library	library	NOUN
crl-16045	128	13	’s	’s	PART
crl-16045	128	14	own	own	ADJ
crl-16045	128	15	catalogs	catalog	NOUN
crl-16045	128	16	and	and	CCONJ
crl-16045	128	17	other	other	ADJ
crl-16045	128	18	holdings	holding	NOUN
crl-16045	128	19	records	record	NOUN
crl-16045	128	20	(	(	PUNCT
crl-16045	128	21	i.e.	i.e.	X
crl-16045	128	22	,	,	PUNCT
crl-16045	128	23	ohiolink	ohiolink	NOUN
crl-16045	128	24	,	,	PUNCT
crl-16045	128	25	worldcat	worldcat	PROPN
crl-16045	128	26	)	)	PUNCT
crl-16045	128	27	;	;	PUNCT
crl-16045	128	28	a	a	DET
crl-16045	128	29	standard	standard	ADJ
crl-16045	128	30	library	library	NOUN
crl-16045	128	31	database	database	NOUN
crl-16045	128	32	,	,	PUNCT
crl-16045	128	33	such	such	ADJ
crl-16045	128	34	as	as	ADP
crl-16045	128	35	academic	academic	ADJ
crl-16045	128	36	search	search	NOUN
crl-16045	128	37	576	576	NUM
crl-16045	128	38	college	college	NOUN
crl-16045	128	39	&	&	CCONJ
crl-16045	128	40	research	research	PROPN
crl-16045	128	41	libraries	library	NOUN
crl-16045	128	42	november	november	PROPN
crl-16045	128	43	2009	2009	NUM
crl-16045	128	44	premier	premier	NOUN
crl-16045	128	45	;	;	PUNCT
crl-16045	128	46	a	a	DET
crl-16045	128	47	standard	standard	ADJ
crl-16045	128	48	reference	reference	NOUN
crl-16045	128	49	handbook	handbook	NOUN
crl-16045	128	50	,	,	PUNCT
crl-16045	128	51	or	or	CCONJ
crl-16045	128	52	annual	annual	ADJ
crl-16045	128	53	;	;	PUNCT
crl-16045	128	54	the	the	DET
crl-16045	128	55	osu	osu	NOUN
crl-16045	128	56	libraries	library	NOUN
crl-16045	128	57	web	web	NOUN
crl-16045	128	58	site	site	NOUN
crl-16045	128	59	;	;	PUNCT
crl-16045	128	60	and	and	CCONJ
crl-16045	128	61	referrals	referral	NOUN
crl-16045	128	62	to	to	PART
crl-16045	128	63	subject	subject	VERB
crl-16045	128	64	specialists	specialist	NOUN
crl-16045	128	65	(	(	PUNCT
crl-16045	128	66	when	when	SCONJ
crl-16045	128	67	a	a	DET
crl-16045	128	68	patron	patron	NOUN
crl-16045	128	69	specifically	specifically	ADV
crl-16045	128	70	requests	request	VERB
crl-16045	128	71	a	a	DET
crl-16045	128	72	referral	referral	NOUN
crl-16045	128	73	to	to	ADP
crl-16045	128	74	a	a	DET
crl-16045	128	75	subject	subject	ADJ
crl-16045	128	76	specialist	specialist	NOUN
crl-16045	128	77	)	)	PUNCT
crl-16045	128	78	.	.	PUNCT
crl-16045	129	1	questions	question	NOUN
crl-16045	129	2	that	that	PRON
crl-16045	129	3	require	require	VERB
crl-16045	129	4	instruction	instruction	NOUN
crl-16045	129	5	on	on	ADP
crl-16045	129	6	using	use	VERB
crl-16045	129	7	the	the	DET
crl-16045	129	8	library	library	NOUN
crl-16045	129	9	catalog	catalog	NOUN
crl-16045	129	10	,	,	PUNCT
crl-16045	129	11	such	such	ADJ
crl-16045	129	12	as	as	ADP
crl-16045	129	13	how	how	SCONJ
crl-16045	129	14	do	do	AUX
crl-16045	129	15	i	i	PRON
crl-16045	129	16	recall	recall	VERB
crl-16045	129	17	a	a	DET
crl-16045	129	18	book	book	NOUN
crl-16045	129	19	,	,	PUNCT
crl-16045	129	20	should	should	AUX
crl-16045	129	21	be	be	AUX
crl-16045	129	22	coded	code	VERB
crl-16045	129	23	basic	basic	ADJ
crl-16045	129	24	reference	reference	NOUN
crl-16045	129	25	.	.	PUNCT
crl-16045	130	1	2	2	X
crl-16045	130	2	.	.	X
crl-16045	130	3	specialist	specialist	ADJ
crl-16045	130	4	reference	reference	NOUN
crl-16045	130	5	question	question	NOUN
crl-16045	130	6	.	.	PUNCT
crl-16045	131	1	this	this	PRON
crl-16045	131	2	includes	include	VERB
crl-16045	131	3	any	any	DET
crl-16045	131	4	question	question	NOUN
crl-16045	131	5	that	that	PRON
crl-16045	131	6	requires	require	VERB
crl-16045	131	7	a	a	DET
crl-16045	131	8	specialist	specialist	ADJ
crl-16045	131	9	knowledge	knowledge	NOUN
crl-16045	131	10	of	of	ADP
crl-16045	131	11	a	a	DET
crl-16045	131	12	subject	subject	ADJ
crl-16045	131	13	area	area	NOUN
crl-16045	131	14	and	and	CCONJ
crl-16045	131	15	multiple	multiple	ADJ
crl-16045	131	16	sources	source	NOUN
crl-16045	131	17	to	to	PART
crl-16045	131	18	answer	answer	VERB
crl-16045	131	19	.	.	PUNCT
crl-16045	132	1	(	(	PUNCT
crl-16045	132	2	all	all	DET
crl-16045	132	3	questions	question	NOUN
crl-16045	132	4	that	that	PRON
crl-16045	132	5	come	come	VERB
crl-16045	132	6	in	in	ADP
crl-16045	132	7	through	through	ADP
crl-16045	132	8	the	the	DET
crl-16045	132	9	university	university	NOUN
crl-16045	132	10	archives	archive	NOUN
crl-16045	132	11	ask	ask	VERB
crl-16045	132	12	-	-	PUNCT
crl-16045	132	13	an	an	DET
crl-16045	132	14	-	-	PUNCT
crl-16045	132	15	archivist	archivist	NOUN
crl-16045	132	16	and	and	CCONJ
crl-16045	132	17	ohioline	ohioline	ADJ
crl-16045	132	18	web	web	NOUN
crl-16045	132	19	site	site	NOUN
crl-16045	132	20	should	should	AUX
crl-16045	132	21	be	be	AUX
crl-16045	132	22	assigned	assign	VERB
crl-16045	132	23	to	to	ADP
crl-16045	132	24	this	this	DET
crl-16045	132	25	category	category	NOUN
crl-16045	132	26	.	.	PUNCT
crl-16045	132	27	)	)	PUNCT
crl-16045	133	1	ii	ii	PROPN
crl-16045	133	2	.	.	PUNCT
crl-16045	133	3	criteria	criterion	NOUN
crl-16045	133	4	for	for	ADP
crl-16045	133	5	a	a	DET
crl-16045	133	6	quality	quality	NOUN
crl-16045	133	7	answer	answer	NOUN
crl-16045	133	8	answers	answer	NOUN
crl-16045	133	9	to	to	ADP
crl-16045	133	10	questions	question	NOUN
crl-16045	133	11	received	receive	VERB
crl-16045	133	12	through	through	ADP
crl-16045	133	13	the	the	DET
crl-16045	133	14	osu	osu	NOUN
crl-16045	133	15	libraries	library	NOUN
crl-16045	133	16	ask	ask	VERB
crl-16045	133	17	-	-	PUNCT
crl-16045	133	18	a	a	DET
crl-16045	133	19	-	-	PUNCT
crl-16045	133	20	question	question	NOUN
crl-16045	133	21	e	e	NOUN
crl-16045	133	22	-	-	NOUN
crl-16045	133	23	mail	mail	NOUN
crl-16045	133	24	and	and	CCONJ
crl-16045	133	25	i	i	PRON
crl-16045	133	26	m	m	PROPN
crl-16045	133	27	services	service	NOUN
crl-16045	133	28	should	should	AUX
crl-16045	133	29	:	:	PUNCT
crl-16045	133	30	•	•	VERB
crl-16045	133	31	reflect	reflect	VERB
crl-16045	133	32	the	the	DET
crl-16045	133	33	osu	osu	NOUN
crl-16045	133	34	libraries	library	NOUN
crl-16045	133	35	service	service	NOUN
crl-16045	133	36	values	value	NOUN
crl-16045	133	37	;	;	PUNCT
crl-16045	133	38	•	•	NUM
crl-16045	133	39	conform	conform	VERB
crl-16045	133	40	to	to	ADP
crl-16045	133	41	the	the	DET
crl-16045	133	42	rusa	rusa	NOUN
crl-16045	133	43	guidelines	guideline	NOUN
crl-16045	133	44	for	for	ADP
crl-16045	133	45	the	the	DET
crl-16045	133	46	behavioral	behavioral	ADJ
crl-16045	133	47	performance	performance	NOUN
crl-16045	133	48	of	of	ADP
crl-16045	133	49	reference	reference	NOUN
crl-16045	133	50	and	and	CCONJ
crl-16045	133	51	information	information	NOUN
crl-16045	133	52	service	service	NOUN
crl-16045	133	53	providers	provider	NOUN
crl-16045	133	54	;	;	PUNCT
crl-16045	133	55	•	•	ADV
crl-16045	133	56	be	be	AUX
crl-16045	133	57	free	free	ADJ
crl-16045	133	58	of	of	ADP
crl-16045	133	59	library	library	ADJ
crl-16045	133	60	jargon	jargon	NOUN
crl-16045	133	61	;	;	PUNCT
crl-16045	133	62	•	•	NOUN
crl-16045	133	63	acknowledge	acknowledge	VERB
crl-16045	133	64	the	the	DET
crl-16045	133	65	patron	patron	NOUN
crl-16045	133	66	or	or	CCONJ
crl-16045	133	67	the	the	DET
crl-16045	133	68	patron	patron	NOUN
crl-16045	133	69	’s	’s	PART
crl-16045	133	70	question	question	NOUN
crl-16045	133	71	;	;	PUNCT
crl-16045	133	72	•	•	NOUN
crl-16045	133	73	thank	thank	VERB
crl-16045	133	74	the	the	DET
crl-16045	133	75	patron	patron	NOUN
crl-16045	133	76	for	for	ADP
crl-16045	133	77	their	their	PRON
crl-16045	133	78	question	question	NOUN
crl-16045	133	79	;	;	PUNCT
crl-16045	133	80	•	•	NOUN
crl-16045	133	81	reflect	reflect	VERB
crl-16045	133	82	ownership	ownership	NOUN
crl-16045	133	83	of	of	ADP
crl-16045	133	84	the	the	DET
crl-16045	133	85	patron	patron	NOUN
crl-16045	133	86	’s	’s	PART
crl-16045	133	87	question	question	NOUN
crl-16045	133	88	or	or	CCONJ
crl-16045	133	89	problem	problem	NOUN
crl-16045	133	90	;	;	PUNCT
crl-16045	133	91	•	•	ADP
crl-16045	133	92	provide	provide	VERB
crl-16045	133	93	appropriate	appropriate	ADJ
crl-16045	133	94	referrals	referral	NOUN
crl-16045	133	95	;	;	PUNCT
crl-16045	133	96	•	•	NUM
crl-16045	133	97	not	not	PART
crl-16045	133	98	contain	contain	VERB
crl-16045	133	99	significant	significant	ADJ
crl-16045	133	100	grammatical	grammatical	ADJ
crl-16045	133	101	or	or	CCONJ
crl-16045	133	102	spelling	spelling	NOUN
crl-16045	133	103	errors	error	NOUN
crl-16045	133	104	;	;	PUNCT
crl-16045	133	105	•	•	NUM
crl-16045	133	106	recognize	recognize	VERB
crl-16045	133	107	patron	patron	ADJ
crl-16045	133	108	affiliation	affiliation	NOUN
crl-16045	133	109	;	;	PUNCT
crl-16045	133	110	•	•	ADP
crl-16045	133	111	provide	provide	VERB
crl-16045	133	112	permanent	permanent	ADJ
crl-16045	133	113	urls	url	NOUN
crl-16045	133	114	for	for	ADP
crl-16045	133	115	osu	osu	NOUN
crl-16045	133	116	library	library	NOUN
crl-16045	133	117	catalog	catalog	NOUN
crl-16045	133	118	records	record	NOUN
crl-16045	133	119	along	along	ADP
crl-16045	133	120	with	with	ADP
crl-16045	133	121	the	the	DET
crl-16045	133	122	call	call	NOUN
crl-16045	133	123	number	number	NOUN
crl-16045	133	124	and	and	CCONJ
crl-16045	133	125	holding	hold	VERB
crl-16045	133	126	location	location	NOUN
crl-16045	133	127	for	for	ADP
crl-16045	133	128	the	the	DET
crl-16045	133	129	item	item	NOUN
crl-16045	133	130	referenced	reference	VERB
crl-16045	133	131	;	;	PUNCT
crl-16045	133	132	•	•	NUM
crl-16045	133	133	provide	provide	VERB
crl-16045	133	134	urls	url	NOUN
crl-16045	133	135	for	for	ADP
crl-16045	133	136	web	web	NOUN
crl-16045	133	137	sites	site	NOUN
crl-16045	133	138	referenced	reference	VERB
crl-16045	133	139	in	in	ADP
crl-16045	133	140	the	the	DET
crl-16045	133	141	answer	answer	NOUN
crl-16045	133	142	;	;	PUNCT
crl-16045	133	143	•	•	ADP
crl-16045	133	144	instruct	instruct	VERB
crl-16045	133	145	users	user	NOUN
crl-16045	133	146	on	on	ADP
crl-16045	133	147	how	how	SCONJ
crl-16045	133	148	to	to	PART
crl-16045	133	149	utilize	utilize	VERB
crl-16045	133	150	library	library	NOUN
crl-16045	133	151	and	and	CCONJ
crl-16045	133	152	information	information	NOUN
crl-16045	133	153	resources	resource	NOUN
crl-16045	133	154	(	(	PUNCT
crl-16045	133	155	if	if	SCONJ
crl-16045	133	156	appropriate	appropriate	ADJ
crl-16045	133	157	)	)	PUNCT
crl-16045	133	158	;	;	PUNCT
crl-16045	133	159	and	and	CCONJ
crl-16045	133	160	•	•	NOUN
crl-16045	133	161	indicate	indicate	VERB
crl-16045	133	162	that	that	SCONJ
crl-16045	133	163	the	the	DET
crl-16045	133	164	individual	individual	NOUN
crl-16045	133	165	answering	answer	VERB
crl-16045	133	166	the	the	DET
crl-16045	133	167	question	question	NOUN
crl-16045	133	168	comprehended	comprehend	VERB
crl-16045	133	169	the	the	DET
crl-16045	133	170	patron	patron	NOUN
crl-16045	133	171	’s	’s	PART
crl-16045	133	172	question	question	NOUN
crl-16045	133	173	.	.	PUNCT
crl-16045	134	1	in	in	ADP
crl-16045	134	2	instances	instance	NOUN
crl-16045	134	3	where	where	SCONJ
crl-16045	134	4	the	the	DET
crl-16045	134	5	patron	patron	NOUN
crl-16045	134	6	’s	’s	PART
crl-16045	134	7	question	question	NOUN
crl-16045	134	8	is	be	AUX
crl-16045	134	9	ambiguous	ambiguous	ADJ
crl-16045	134	10	or	or	CCONJ
crl-16045	134	11	unclear	unclear	ADJ
crl-16045	134	12	,	,	PUNCT
crl-16045	134	13	there	there	PRON
crl-16045	134	14	should	should	AUX
crl-16045	134	15	be	be	AUX
crl-16045	134	16	1	1	NUM
crl-16045	134	17	)	)	PUNCT
crl-16045	134	18	evidence	evidence	NOUN
crl-16045	134	19	that	that	SCONJ
crl-16045	134	20	a	a	DET
crl-16045	134	21	qualifying	qualifying	NOUN
crl-16045	134	22	question	question	NOUN
crl-16045	134	23	was	be	AUX
crl-16045	134	24	asked	ask	VERB
crl-16045	134	25	by	by	ADP
crl-16045	134	26	the	the	DET
crl-16045	134	27	individual	individual	NOUN
crl-16045	134	28	answering	answer	VERB
crl-16045	134	29	the	the	DET
crl-16045	134	30	question	question	NOUN
crl-16045	134	31	;	;	PUNCT
crl-16045	134	32	or	or	CCONJ
crl-16045	134	33	2	2	X
crl-16045	134	34	)	)	PUNCT
crl-16045	134	35	a	a	DET
crl-16045	134	36	statement	statement	NOUN
crl-16045	134	37	that	that	PRON
crl-16045	134	38	indicates	indicate	VERB
crl-16045	134	39	how	how	SCONJ
crl-16045	134	40	the	the	DET
crl-16045	134	41	question	question	NOUN
crl-16045	134	42	was	be	AUX
crl-16045	134	43	interpreted	interpret	VERB
crl-16045	134	44	,	,	PUNCT
crl-16045	134	45	followed	follow	VERB
crl-16045	134	46	by	by	ADP
crl-16045	134	47	an	an	DET
crl-16045	134	48	invitation	invitation	NOUN
crl-16045	134	49	for	for	ADP
crl-16045	134	50	the	the	DET
crl-16045	134	51	patron	patron	NOUN
crl-16045	134	52	to	to	PART
crl-16045	134	53	contact	contact	VERB
crl-16045	134	54	the	the	DET
crl-16045	134	55	individual	individual	NOUN
crl-16045	134	56	answering	answer	VERB
crl-16045	134	57	the	the	DET
crl-16045	134	58	question	question	NOUN
crl-16045	134	59	if	if	SCONJ
crl-16045	134	60	the	the	DET
crl-16045	134	61	answer	answer	NOUN
crl-16045	134	62	does	do	AUX
crl-16045	134	63	n’t	not	PART
crl-16045	134	64	match	match	VERB
crl-16045	134	65	the	the	DET
crl-16045	134	66	patron	patron	NOUN
crl-16045	134	67	’s	’s	PART
crl-16045	134	68	intended	intend	VERB
crl-16045	134	69	question	question	NOUN
crl-16045	134	70	.	.	PUNCT
crl-16045	135	1	iii	iii	X
crl-16045	135	2	.	.	PUNCT
crl-16045	135	3	follow	follow	VERB
crl-16045	135	4	-	-	PUNCT
crl-16045	135	5	up	up	ADP
crl-16045	135	6	language	language	NOUN
crl-16045	135	7	the	the	DET
crl-16045	135	8	rusa	rusa	PROPN
crl-16045	135	9	guidelines	guideline	NOUN
crl-16045	135	10	note	note	VERB
crl-16045	135	11	that	that	SCONJ
crl-16045	135	12	the	the	DET
crl-16045	135	13	information	information	NOUN
crl-16045	135	14	service	service	NOUN
crl-16045	135	15	provider	provider	NOUN
crl-16045	135	16	should	should	AUX
crl-16045	135	17	“	"	PUNCT
crl-16045	135	18	ask	ask	VERB
crl-16045	135	19	patrons	patron	NOUN
crl-16045	135	20	if	if	SCONJ
crl-16045	135	21	their	their	PRON
crl-16045	135	22	questions	question	NOUN
crl-16045	135	23	have	have	AUX
crl-16045	135	24	been	be	AUX
crl-16045	135	25	completely	completely	ADV
crl-16045	135	26	answered	answer	VERB
crl-16045	135	27	”	"	PUNCT
crl-16045	135	28	and	and	CCONJ
crl-16045	135	29	“	"	PUNCT
crl-16045	135	30	encourage	encourage	VERB
crl-16045	135	31	patrons	patron	NOUN
crl-16045	135	32	to	to	PART
crl-16045	135	33	return	return	VERB
crl-16045	135	34	if	if	SCONJ
crl-16045	135	35	they	they	PRON
crl-16045	135	36	have	have	VERB
crl-16045	135	37	further	further	ADJ
crl-16045	135	38	questions	question	NOUN
crl-16045	135	39	.	.	PUNCT
crl-16045	135	40	”	"	PUNCT
crl-16045	136	1	iv	iv	X
crl-16045	136	2	.	.	PUNCT
crl-16045	136	3	service	service	NOUN
crl-16045	136	4	denial	denial	NOUN
crl-16045	136	5	service	service	NOUN
crl-16045	136	6	is	be	AUX
crl-16045	136	7	considered	consider	VERB
crl-16045	136	8	denied	deny	VERB
crl-16045	136	9	when	when	SCONJ
crl-16045	136	10	there	there	PRON
crl-16045	136	11	is	be	VERB
crl-16045	136	12	no	no	DET
crl-16045	136	13	evidence	evidence	NOUN
crl-16045	136	14	the	the	DET
crl-16045	136	15	question	question	NOUN
crl-16045	136	16	was	be	AUX
crl-16045	136	17	answered	answer	VERB
crl-16045	136	18	via	via	ADP
crl-16045	136	19	e	e	NOUN
crl-16045	136	20	-	-	NOUN
crl-16045	136	21	mail	mail	NOUN
crl-16045	136	22	,	,	PUNCT
crl-16045	136	23	phone	phone	NOUN
crl-16045	136	24	,	,	PUNCT
crl-16045	136	25	in	in	ADP
crl-16045	136	26	person	person	NOUN
crl-16045	136	27	,	,	PUNCT
crl-16045	136	28	or	or	CCONJ
crl-16045	136	29	another	another	DET
crl-16045	136	30	communication	communication	NOUN
crl-16045	136	31	mechanism	mechanism	NOUN
crl-16045	136	32	.	.	PUNCT
crl-16045	137	1	service	service	NOUN
crl-16045	137	2	is	be	AUX
crl-16045	137	3	also	also	ADV
crl-16045	137	4	considered	consider	VERB
crl-16045	137	5	denied	deny	VERB
crl-16045	137	6	when	when	SCONJ
crl-16045	137	7	a	a	DET
crl-16045	137	8	patron	patron	NOUN
crl-16045	137	9	does	do	AUX
crl-16045	137	10	not	not	PART
crl-16045	137	11	receive	receive	VERB
crl-16045	137	12	an	an	DET
crl-16045	137	13	answer	answer	NOUN
crl-16045	137	14	because	because	SCONJ
crl-16045	137	15	he	he	PRON
crl-16045	137	16	or	or	CCONJ
crl-16045	137	17	she	she	PRON
crl-16045	137	18	is	be	AUX
crl-16045	137	19	not	not	PART
crl-16045	137	20	a	a	DET
crl-16045	137	21	member	member	NOUN
crl-16045	137	22	of	of	ADP
crl-16045	137	23	the	the	DET
crl-16045	137	24	osu	osu	NOUN
crl-16045	137	25	community	community	NOUN
crl-16045	137	26	or	or	CCONJ
crl-16045	137	27	a	a	DET
crl-16045	137	28	resident	resident	NOUN
crl-16045	137	29	of	of	ADP
crl-16045	137	30	ohio	ohio	PROPN
crl-16045	137	31	.	.	PUNCT
crl-16045	138	1	leveraging	leverage	VERB
crl-16045	138	2	measurement	measurement	NOUN
crl-16045	138	3	system	system	NOUN
crl-16045	138	4	analysis	analysis	NOUN
crl-16045	138	5	to	to	PART
crl-16045	138	6	improve	improve	VERB
crl-16045	138	7	library	library	ADJ
crl-16045	138	8	assessment	assessment	NOUN
crl-16045	138	9	577	577	NUM
crl-16045	138	10	procedure	procedure	NOUN
crl-16045	138	11	i.	i.	NOUN
crl-16045	138	12	reference	reference	NOUN
crl-16045	138	13	and	and	CCONJ
crl-16045	138	14	information	information	NOUN
crl-16045	138	15	service	service	NOUN
crl-16045	138	16	provider	provider	NOUN
crl-16045	138	17	responsibilities	responsibility	NOUN
crl-16045	138	18	a.	a.	NOUN
crl-16045	138	19	answer	answer	NOUN
crl-16045	138	20	virtual	virtual	ADJ
crl-16045	138	21	reference	reference	NOUN
crl-16045	138	22	questions	question	NOUN
crl-16045	138	23	using	use	VERB
crl-16045	138	24	the	the	DET
crl-16045	138	25	criteria	criterion	NOUN
crl-16045	138	26	for	for	ADP
crl-16045	138	27	a	a	DET
crl-16045	138	28	quality	quality	NOUN
crl-16045	138	29	answer	answer	NOUN
crl-16045	138	30	.	.	PUNCT
crl-16045	139	1	b.	b.	PROPN
crl-16045	139	2	include	include	VERB
crl-16045	139	3	follow	follow	VERB
crl-16045	139	4	-	-	PUNCT
crl-16045	139	5	up	up	ADP
crl-16045	139	6	language	language	NOUN
crl-16045	139	7	in	in	ADP
crl-16045	139	8	answers	answer	NOUN
crl-16045	139	9	.	.	PUNCT
crl-16045	140	1	c.	c.	NOUN
crl-16045	140	2	avoid	avoid	VERB
crl-16045	140	3	service	service	NOUN
crl-16045	140	4	denial	denial	NOUN
crl-16045	140	5	.	.	PUNCT
crl-16045	141	1	document	document	NOUN
crl-16045	141	2	reason	reason	NOUN
crl-16045	141	3	for	for	ADP
crl-16045	141	4	not	not	PART
crl-16045	141	5	answering	answer	VERB
crl-16045	141	6	a	a	DET
crl-16045	141	7	question	question	NOUN
crl-16045	141	8	within	within	ADP
crl-16045	141	9	questionpoint	questionpoint	NOUN
crl-16045	141	10	.	.	PUNCT
crl-16045	142	1	d.	d.	PROPN
crl-16045	142	2	arrange	arrange	PROPN
crl-16045	142	3	backup	backup	NOUN
crl-16045	142	4	if	if	SCONJ
crl-16045	142	5	you	you	PRON
crl-16045	142	6	are	be	AUX
crl-16045	142	7	going	go	VERB
crl-16045	142	8	to	to	PART
crl-16045	142	9	miss	miss	VERB
crl-16045	142	10	your	your	PRON
crl-16045	142	11	shift	shift	NOUN
crl-16045	142	12	(	(	PUNCT
crl-16045	142	13	i	i	NOUN
crl-16045	142	14	m	m	PROPN
crl-16045	142	15	)	)	PUNCT
crl-16045	142	16	or	or	CCONJ
crl-16045	142	17	be	be	AUX
crl-16045	142	18	out	out	ADP
crl-16045	142	19	of	of	ADP
crl-16045	142	20	the	the	DET
crl-16045	142	21	office	office	NOUN
crl-16045	142	22	for	for	ADP
crl-16045	142	23	longer	long	ADJ
crl-16045	142	24	than	than	ADP
crl-16045	142	25	a	a	DET
crl-16045	142	26	24	24	NUM
crl-16045	142	27	-	-	PUNCT
crl-16045	142	28	hour	hour	NOUN
crl-16045	142	29	period	period	NOUN
crl-16045	142	30	monday	monday	PROPN
crl-16045	142	31	through	through	ADP
crl-16045	142	32	friday	friday	PROPN
crl-16045	142	33	.	.	PUNCT
crl-16045	143	1	change	change	VERB
crl-16045	143	2	the	the	DET
crl-16045	143	3	settings	setting	NOUN
crl-16045	143	4	in	in	ADP
crl-16045	143	5	your	your	PRON
crl-16045	143	6	questionpoint	questionpoint	NOUN
crl-16045	143	7	account	account	NOUN
crl-16045	143	8	so	so	SCONJ
crl-16045	143	9	that	that	SCONJ
crl-16045	143	10	your	your	PRON
crl-16045	143	11	e	e	NOUN
crl-16045	143	12	-	-	NOUN
crl-16045	143	13	mail	mail	NOUN
crl-16045	143	14	notification	notification	NOUN
crl-16045	143	15	is	be	AUX
crl-16045	143	16	sent	send	VERB
crl-16045	143	17	directly	directly	ADV
crl-16045	143	18	to	to	ADP
crl-16045	143	19	your	your	PRON
crl-16045	143	20	backup	backup	NOUN
crl-16045	143	21	.	.	PUNCT
crl-16045	144	1	e.	e.	PROPN
crl-16045	144	2	for	for	ADP
crl-16045	144	3	e	e	NOUN
crl-16045	144	4	-	-	NOUN
crl-16045	144	5	mail	mail	NOUN
crl-16045	144	6	questions	question	NOUN
crl-16045	144	7	,	,	PUNCT
crl-16045	144	8	answer	answer	VERB
crl-16045	144	9	question	question	NOUN
crl-16045	144	10	within	within	ADP
crl-16045	144	11	24	24	NUM
crl-16045	144	12	hours	hour	NOUN
crl-16045	144	13	of	of	ADP
crl-16045	144	14	receipt	receipt	NOUN
crl-16045	144	15	,	,	PUNCT
crl-16045	144	16	monday	monday	PROPN
crl-16045	144	17	through	through	ADP
crl-16045	144	18	friday	friday	PROPN
crl-16045	144	19	,	,	PUNCT
crl-16045	144	20	if	if	SCONJ
crl-16045	144	21	possible	possible	ADJ
crl-16045	144	22	.	.	PUNCT
crl-16045	145	1	notify	notify	VERB
crl-16045	145	2	patron	patron	NOUN
crl-16045	145	3	of	of	ADP
crl-16045	145	4	delay	delay	NOUN
crl-16045	145	5	if	if	SCONJ
crl-16045	145	6	24	24	NUM
crl-16045	145	7	hours	hour	NOUN
crl-16045	145	8	is	be	AUX
crl-16045	145	9	not	not	PART
crl-16045	145	10	possible	possible	ADJ
crl-16045	145	11	.	.	PUNCT
crl-16045	146	1	f.	f.	PROPN
crl-16045	146	2	for	for	ADP
crl-16045	146	3	i	i	PROPN
crl-16045	146	4	m	m	VERB
crl-16045	146	5	questions	question	NOUN
crl-16045	146	6	,	,	PUNCT
crl-16045	146	7	save	save	VERB
crl-16045	146	8	transaction	transaction	NOUN
crl-16045	146	9	logs	log	NOUN
crl-16045	146	10	to	to	ADP
crl-16045	146	11	i	i	PROPN
crl-16045	146	12	m	m	PROPN
crl-16045	146	13	server	server	NOUN
crl-16045	146	14	space	space	NOUN
crl-16045	146	15	monthly	monthly	ADV
crl-16045	146	16	.	.	PUNCT
crl-16045	147	1	when	when	SCONJ
crl-16045	147	2	recording	recording	NOUN
crl-16045	147	3	transactions	transaction	NOUN
crl-16045	147	4	in	in	ADP
crl-16045	147	5	the	the	DET
crl-16045	147	6	ask	ask	NOUN
crl-16045	147	7	database	database	NOUN
crl-16045	147	8	,	,	PUNCT
crl-16045	147	9	write	write	VERB
crl-16045	147	10	the	the	DET
crl-16045	147	11	i	i	PROPN
crl-16045	147	12	m	m	PROPN
crl-16045	147	13	client	client	NOUN
crl-16045	147	14	the	the	DET
crl-16045	147	15	question	question	NOUN
crl-16045	147	16	was	be	AUX
crl-16045	147	17	received	receive	VERB
crl-16045	147	18	through	through	ADP
crl-16045	147	19	in	in	ADP
crl-16045	147	20	the	the	DET
crl-16045	147	21	comments	comment	NOUN
crl-16045	147	22	section	section	NOUN
crl-16045	147	23	followed	follow	VERB
crl-16045	147	24	by	by	ADP
crl-16045	147	25	a	a	DET
crl-16045	147	26	semicolon	semicolon	PROPN
crl-16045	147	27	.	.	PROPN
crl-16045	147	28	example	example	NOUN
crl-16045	147	29	:	:	PUNCT
crl-16045	147	30	meebo	meebo	PROPN
crl-16045	147	31	;	;	PUNCT
crl-16045	147	32	ii	ii	PROPN
crl-16045	147	33	.	.	PROPN
crl-16045	147	34	coordinator	coordinator	NOUN
crl-16045	147	35	of	of	ADP
crl-16045	147	36	research	research	NOUN
crl-16045	147	37	and	and	CCONJ
crl-16045	147	38	reference	reference	NOUN
crl-16045	147	39	responsibilities	responsibility	NOUN
crl-16045	147	40	a.	a.	NOUN
crl-16045	147	41	coordinate	coordinate	VERB
crl-16045	147	42	monthly	monthly	ADJ
crl-16045	147	43	review	review	NOUN
crl-16045	147	44	of	of	ADP
crl-16045	147	45	virtual	virtual	ADJ
crl-16045	147	46	reference	reference	NOUN
crl-16045	147	47	transactions	transaction	NOUN
crl-16045	147	48	.	.	PUNCT
crl-16045	148	1	monitor	monitor	VERB
crl-16045	148	2	the	the	DET
crl-16045	148	3	receipt	receipt	NOUN
crl-16045	148	4	and	and	CCONJ
crl-16045	148	5	distribution	distribution	NOUN
crl-16045	148	6	of	of	ADP
crl-16045	148	7	directional	directional	ADJ
crl-16045	148	8	,	,	PUNCT
crl-16045	148	9	basic	basic	ADJ
crl-16045	148	10	,	,	PUNCT
crl-16045	148	11	and	and	CCONJ
crl-16045	148	12	specialist	specialist	ADJ
crl-16045	148	13	reference	reference	NOUN
crl-16045	148	14	questions	question	NOUN
crl-16045	148	15	.	.	PUNCT
crl-16045	149	1	share	share	NOUN
crl-16045	149	2	results	result	NOUN
crl-16045	149	3	with	with	ADP
crl-16045	149	4	cips	cip	NOUN
crl-16045	149	5	department	department	NOUN
crl-16045	149	6	at	at	ADP
crl-16045	149	7	least	least	ADJ
crl-16045	149	8	quarterly	quarterly	ADV
crl-16045	149	9	.	.	PUNCT
crl-16045	150	1	b.	b.	PROPN
crl-16045	150	2	review	review	NOUN
crl-16045	150	3	policy	policy	NOUN
crl-16045	150	4	annually	annually	ADV
crl-16045	150	5	by	by	ADP
crl-16045	150	6	coordinating	coordinate	VERB
crl-16045	150	7	annual	annual	ADJ
crl-16045	150	8	attribute	attribute	NOUN
crl-16045	150	9	gage	gage	NOUN
crl-16045	150	10	r&r	r&r	PROPN
crl-16045	150	11	,	,	PUNCT
crl-16045	150	12	to	to	PART
crl-16045	150	13	be	be	AUX
crl-16045	150	14	executed	execute	VERB
crl-16045	150	15	with	with	ADP
crl-16045	150	16	a	a	DET
crl-16045	150	17	rotating	rotate	VERB
crl-16045	150	18	mix	mix	NOUN
crl-16045	150	19	of	of	ADP
crl-16045	150	20	faculty	faculty	NOUN
crl-16045	150	21	librarians	librarian	NOUN
crl-16045	150	22	and	and	CCONJ
crl-16045	150	23	paraprofessional	paraprofessional	ADJ
crl-16045	150	24	employees	employee	NOUN
crl-16045	150	25	over	over	ADP
crl-16045	150	26	summer	summer	NOUN
crl-16045	150	27	quarter	quarter	NOUN
crl-16045	150	28	.	.	PUNCT
crl-16045	151	1	reference	reference	NOUN
crl-16045	151	2	1	1	NUM
crl-16045	151	3	.	.	PUNCT
crl-16045	151	4	association	association	NOUN
crl-16045	151	5	of	of	ADP
crl-16045	151	6	research	research	NOUN
crl-16045	151	7	libraries	library	NOUN
crl-16045	151	8	.	.	PUNCT
crl-16045	152	1	arl	arl	PROPN
crl-16045	152	2	statistics	statistics	PROPN
crl-16045	152	3	2005–2006	2005–2006	NUM
crl-16045	152	4	:	:	PUNCT
crl-16045	152	5	a	a	DET
crl-16045	152	6	compilation	compilation	NOUN
crl-16045	152	7	of	of	ADP
crl-16045	152	8	statistics	statistic	NOUN
crl-16045	152	9	from	from	ADP
crl-16045	152	10	one	one	NUM
crl-16045	152	11	hundred	hundred	NUM
crl-16045	152	12	and	and	CCONJ
crl-16045	152	13	twenty	twenty	NUM
crl-16045	152	14	-	-	PUNCT
crl-16045	152	15	three	three	NUM
crl-16045	152	16	members	member	NOUN
crl-16045	152	17	of	of	ADP
crl-16045	152	18	the	the	DET
crl-16045	152	19	association	association	NOUN
crl-16045	152	20	of	of	ADP
crl-16045	152	21	research	research	NOUN
crl-16045	152	22	libraries	library	NOUN
crl-16045	152	23	(	(	PUNCT
crl-16045	152	24	washington	washington	PROPN
crl-16045	152	25	,	,	PUNCT
crl-16045	152	26	d.c	d.c	PROPN
crl-16045	152	27	.	.	PUNCT
crl-16045	152	28	:	:	PUNCT
crl-16045	153	1	association	association	NOUN
crl-16045	153	2	of	of	ADP
crl-16045	153	3	research	research	NOUN
crl-16045	153	4	libraries	library	NOUN
crl-16045	153	5	,	,	PUNCT
crl-16045	153	6	2008	2008	NUM
crl-16045	153	7	)	)	PUNCT
crl-16045	153	8	,	,	PUNCT
crl-16045	153	9	99	99	NUM
crl-16045	153	10	.	.	PUNCT