id	sid	tid	token	lemma	pos
crl-16328	1	1	489	489	NUM
crl-16328	1	2	where	where	SCONJ
crl-16328	1	3	do	do	AUX
crl-16328	1	4	we	we	PRON
crl-16328	1	5	go	go	VERB
crl-16328	1	6	from	from	ADP
crl-16328	1	7	here	here	ADV
crl-16328	1	8	?	?	PUNCT
crl-16328	2	1	informing	inform	VERB
crl-16328	2	2	academic	academic	ADJ
crl-16328	2	3	library	library	NOUN
crl-16328	2	4	staffing	staff	VERB
crl-16328	2	5	through	through	ADP
crl-16328	2	6	reference	reference	NOUN
crl-16328	2	7	transaction	transaction	NOUN
crl-16328	2	8	analysis	analysis	PROPN
crl-16328	2	9	bradley	bradley	PROPN
crl-16328	2	10	wade	wade	PROPN
crl-16328	2	11	bishop	bishop	PROPN
crl-16328	2	12	and	and	CCONJ
crl-16328	2	13	jennifer	jennifer	PROPN
crl-16328	2	14	a.	a.	PROPN
crl-16328	2	15	bartlett	bartlett	PROPN
crl-16328	2	16	bradley	bradley	PROPN
crl-16328	2	17	wade	wade	PROPN
crl-16328	2	18	bishop	bishop	PROPN
crl-16328	2	19	is	be	AUX
crl-16328	2	20	assistant	assistant	NOUN
crl-16328	2	21	professor	professor	NOUN
crl-16328	2	22	,	,	PUNCT
crl-16328	2	23	college	college	NOUN
crl-16328	2	24	of	of	ADP
crl-16328	2	25	communication	communication	NOUN
crl-16328	2	26	and	and	CCONJ
crl-16328	2	27	information	information	NOUN
crl-16328	2	28	,	,	PUNCT
crl-16328	2	29	university	university	PROPN
crl-16328	2	30	of	of	ADP
crl-16328	2	31	tennessee	tennessee	PROPN
crl-16328	2	32	,	,	PUNCT
crl-16328	2	33	wade.bishop@utk.edu	wade.bishop@utk.edu	PROPN
crl-16328	2	34	.	.	PUNCT
crl-16328	2	35	jennifer	jennifer	PROPN
crl-16328	2	36	a.	a.	PROPN
crl-16328	2	37	bartlett	bartlett	PROPN
crl-16328	2	38	is	be	AUX
crl-16328	2	39	head	head	NOUN
crl-16328	2	40	of	of	ADP
crl-16328	2	41	reference	reference	NOUN
crl-16328	2	42	services	service	NOUN
crl-16328	2	43	,	,	PUNCT
crl-16328	2	44	university	university	PROPN
crl-16328	2	45	of	of	ADP
crl-16328	2	46	kentucky	kentucky	PROPN
crl-16328	2	47	libraries	library	NOUN
crl-16328	2	48	;	;	PUNCT
crl-16328	3	1	e	e	X
crl-16328	3	2	-	-	NOUN
crl-16328	3	3	mail	mail	NOUN
crl-16328	3	4	:	:	PUNCT
crl-16328	3	5	jen.bartlett@uky.edu	jen.bartlett@uky.edu	NOUN
crl-16328	3	6	.	.	PUNCT
crl-16328	4	1	the	the	DET
crl-16328	4	2	authors	author	NOUN
crl-16328	4	3	would	would	AUX
crl-16328	4	4	like	like	VERB
crl-16328	4	5	to	to	PART
crl-16328	4	6	acknowledge	acknowledge	VERB
crl-16328	4	7	the	the	DET
crl-16328	4	8	university	university	PROPN
crl-16328	4	9	of	of	ADP
crl-16328	4	10	kentucky	kentucky	PROPN
crl-16328	4	11	libraries	libraries	PROPN
crl-16328	4	12	,	,	PUNCT
crl-16328	4	13	university	university	PROPN
crl-16328	4	14	of	of	ADP
crl-16328	4	15	kentucky	kentucky	PROPN
crl-16328	4	16	regular	regular	ADJ
crl-16328	4	17	summer	summer	NOUN
crl-16328	4	18	faculty	faculty	NOUN
crl-16328	4	19	research	research	NOUN
crl-16328	4	20	fellowship	fellowship	NOUN
crl-16328	4	21	award	award	NOUN
crl-16328	4	22	that	that	PRON
crl-16328	4	23	funded	fund	VERB
crl-16328	4	24	this	this	DET
crl-16328	4	25	study	study	NOUN
crl-16328	4	26	,	,	PUNCT
crl-16328	4	27	as	as	ADV
crl-16328	4	28	well	well	ADV
crl-16328	4	29	as	as	ADP
crl-16328	4	30	the	the	DET
crl-16328	4	31	external	external	ADJ
crl-16328	4	32	raters	rater	NOUN
crl-16328	4	33	that	that	PRON
crl-16328	4	34	assisted	assist	VERB
crl-16328	4	35	with	with	ADP
crl-16328	4	36	interrater	interrater	ADJ
crl-16328	4	37	reliability	reliability	NOUN
crl-16328	4	38	testing	testing	NOUN
crl-16328	4	39	.	.	PUNCT
crl-16328	5	1	©	©	ADP
crl-16328	5	2	2013	2013	NUM
crl-16328	5	3	bradley	bradley	PROPN
crl-16328	5	4	wade	wade	PROPN
crl-16328	5	5	bishop	bishop	PROPN
crl-16328	5	6	and	and	CCONJ
crl-16328	5	7	jennifer	jennifer	PROPN
crl-16328	5	8	a.	a.	PROPN
crl-16328	5	9	bartlett	bartlett	PROPN
crl-16328	5	10	,	,	PUNCT
crl-16328	5	11	attribution	attribution	NOUN
crl-16328	5	12	-	-	PUNCT
crl-16328	5	13	noncommercial	noncommercial	ADJ
crl-16328	5	14	(	(	PUNCT
crl-16328	5	15	http://creativecommons.org/licenses/by-nc/3.0/	http://creativecommons.org/licenses/by-nc/3.0/	NOUN
crl-16328	5	16	)	)	PUNCT
crl-16328	5	17	cc	cc	VERB
crl-16328	5	18	by	by	ADP
crl-16328	5	19	-	-	PUNCT
crl-16328	5	20	nc	nc	PROPN
crl-16328	5	21	this	this	DET
crl-16328	5	22	study	study	NOUN
crl-16328	5	23	conducted	conduct	VERB
crl-16328	5	24	a	a	DET
crl-16328	5	25	systematic	systematic	ADJ
crl-16328	5	26	sample	sample	NOUN
crl-16328	5	27	of	of	ADP
crl-16328	5	28	every	every	DET
crl-16328	5	29	70th	70th	ADJ
crl-16328	5	30	reference	reference	NOUN
crl-16328	5	31	transaction	transaction	NOUN
crl-16328	5	32	from	from	ADP
crl-16328	5	33	over	over	ADP
crl-16328	5	34	a	a	DET
crl-16328	5	35	three	three	NUM
crl-16328	5	36	-	-	PUNCT
crl-16328	5	37	year	year	NOUN
crl-16328	5	38	period	period	NOUN
crl-16328	5	39	and	and	CCONJ
crl-16328	5	40	analyzed	analyze	VERB
crl-16328	5	41	1,852	1,852	NUM
crl-16328	5	42	reference	reference	NOUN
crl-16328	5	43	transactions	transaction	NOUN
crl-16328	5	44	asked	ask	VERB
crl-16328	5	45	at	at	ADP
crl-16328	5	46	an	an	DET
crl-16328	5	47	academic	academic	ADJ
crl-16328	5	48	library	library	NOUN
crl-16328	5	49	system	system	NOUN
crl-16328	5	50	’s	’s	PART
crl-16328	5	51	fifteen	fifteen	NUM
crl-16328	5	52	face	face	NOUN
crl-16328	5	53	-	-	PUNCT
crl-16328	5	54	to	to	ADP
crl-16328	5	55	-	-	PUNCT
crl-16328	5	56	face	face	NOUN
crl-16328	5	57	(	(	PUNCT
crl-16328	5	58	f2f	f2f	NOUN
crl-16328	5	59	)	)	PUNCT
crl-16328	5	60	service	service	NOUN
crl-16328	5	61	points	point	NOUN
crl-16328	5	62	as	as	ADV
crl-16328	5	63	well	well	ADV
crl-16328	5	64	as	as	ADP
crl-16328	5	65	via	via	ADP
crl-16328	5	66	telephone	telephone	NOUN
crl-16328	5	67	,	,	PUNCT
crl-16328	5	68	e	e	NOUN
crl-16328	5	69	-	-	NOUN
crl-16328	5	70	mail	mail	NOUN
crl-16328	5	71	,	,	PUNCT
crl-16328	5	72	and	and	CCONJ
crl-16328	5	73	chat	chat	PROPN
crl-16328	5	74	.	.	PUNCT
crl-16328	6	1	findings	finding	NOUN
crl-16328	6	2	indicate	indicate	VERB
crl-16328	6	3	two	two	NUM
crl-16328	6	4	-	-	PUNCT
crl-16328	6	5	thirds	third	NOUN
crl-16328	6	6	of	of	ADP
crl-16328	6	7	the	the	DET
crl-16328	6	8	total	total	ADJ
crl-16328	6	9	questions	question	NOUN
crl-16328	6	10	asked	ask	VERB
crl-16328	6	11	were	be	AUX
crl-16328	6	12	location	location	NOUN
crl-16328	6	13	-	-	PUNCT
crl-16328	6	14	based	base	VERB
crl-16328	6	15	questions	question	NOUN
crl-16328	6	16	about	about	ADP
crl-16328	6	17	the	the	DET
crl-16328	6	18	library	library	NOUN
crl-16328	6	19	.	.	PUNCT
crl-16328	7	1	also	also	ADV
crl-16328	7	2	,	,	PUNCT
crl-16328	7	3	80.2	80.2	NUM
crl-16328	7	4	percent	percent	NOUN
crl-16328	7	5	of	of	ADP
crl-16328	7	6	location	location	NOUN
crl-16328	7	7	-	-	PUNCT
crl-16328	7	8	based	base	VERB
crl-16328	7	9	questions	question	NOUN
crl-16328	7	10	and	and	CCONJ
crl-16328	7	11	77.2	77.2	NUM
crl-16328	7	12	percent	percent	NOUN
crl-16328	7	13	of	of	ADP
crl-16328	7	14	subject	subject	NOUN
crl-16328	7	15	-	-	PUNCT
crl-16328	7	16	based	base	VERB
crl-16328	7	17	questions	question	NOUN
crl-16328	7	18	were	be	AUX
crl-16328	7	19	asked	ask	VERB
crl-16328	7	20	f2f	f2f	NOUN
crl-16328	7	21	.	.	PUNCT
crl-16328	8	1	analysis	analysis	NOUN
crl-16328	8	2	of	of	ADP
crl-16328	8	3	location	location	NOUN
crl-16328	8	4	-	-	PUNCT
crl-16328	8	5	based	base	VERB
crl-16328	8	6	reference	reference	NOUN
crl-16328	8	7	questions	question	NOUN
crl-16328	8	8	informs	inform	VERB
crl-16328	8	9	effective	effective	ADJ
crl-16328	8	10	deployment	deployment	NOUN
crl-16328	8	11	of	of	ADP
crl-16328	8	12	librarians	librarian	NOUN
crl-16328	8	13	and	and	CCONJ
crl-16328	8	14	staff	staff	NOUN
crl-16328	8	15	at	at	ADP
crl-16328	8	16	library	library	PROPN
crl-16328	8	17	service	service	NOUN
crl-16328	8	18	points	point	NOUN
crl-16328	8	19	as	as	ADV
crl-16328	8	20	well	well	ADV
crl-16328	8	21	as	as	ADP
crl-16328	8	22	the	the	DET
crl-16328	8	23	development	development	NOUN
crl-16328	8	24	of	of	ADP
crl-16328	8	25	mobile	mobile	ADJ
crl-16328	8	26	library	library	NOUN
crl-16328	8	27	apps	app	NOUN
crl-16328	8	28	.	.	PUNCT
crl-16328	9	1	iven	iven	ADJ
crl-16328	9	2	the	the	DET
crl-16328	9	3	ever	ever	ADV
crl-16328	9	4	-	-	PUNCT
crl-16328	9	5	present	present	ADJ
crl-16328	9	6	challenges	challenge	NOUN
crl-16328	9	7	to	to	ADP
crl-16328	9	8	staffing	staff	VERB
crl-16328	9	9	reference	reference	NOUN
crl-16328	9	10	with	with	ADP
crl-16328	9	11	declining	decline	VERB
crl-16328	9	12	budgets	budget	NOUN
crl-16328	9	13	in	in	ADP
crl-16328	9	14	the	the	DET
crl-16328	9	15	academic	academic	ADJ
crl-16328	9	16	environment	environment	NOUN
crl-16328	9	17	,	,	PUNCT
crl-16328	9	18	coordinating	coordinate	VERB
crl-16328	9	19	the	the	DET
crl-16328	9	20	provision	provision	NOUN
crl-16328	9	21	of	of	ADP
crl-16328	9	22	information	information	NOUN
crl-16328	9	23	services	service	NOUN
crl-16328	9	24	requires	require	VERB
crl-16328	9	25	using	use	VERB
crl-16328	9	26	the	the	DET
crl-16328	9	27	right	right	ADJ
crl-16328	9	28	mix	mix	NOUN
crl-16328	9	29	of	of	ADP
crl-16328	9	30	librarians	librarian	NOUN
crl-16328	9	31	,	,	PUNCT
crl-16328	9	32	library	library	NOUN
crl-16328	9	33	staff	staff	NOUN
crl-16328	9	34	,	,	PUNCT
crl-16328	9	35	and	and	CCONJ
crl-16328	9	36	information	information	NOUN
crl-16328	9	37	technology	technology	NOUN
crl-16328	9	38	.	.	PUNCT
crl-16328	10	1	in	in	ADP
crl-16328	10	2	2010	2010	NUM
crl-16328	10	3	,	,	PUNCT
crl-16328	10	4	62.7	62.7	NUM
crl-16328	10	5	percent	percent	NOUN
crl-16328	10	6	of	of	ADP
crl-16328	10	7	undergraduate	undergraduate	NOUN
crl-16328	10	8	students	student	NOUN
crl-16328	10	9	owned	own	VERB
crl-16328	10	10	internetcapable	internetcapable	ADJ
crl-16328	10	11	handheld	handheld	VERB
crl-16328	10	12	devices.1	devices.1	NOUN
crl-16328	10	13	with	with	ADP
crl-16328	10	14	the	the	DET
crl-16328	10	15	rapid	rapid	ADJ
crl-16328	10	16	adoption	adoption	NOUN
crl-16328	10	17	of	of	ADP
crl-16328	10	18	mobile	mobile	ADJ
crl-16328	10	19	technologies	technology	NOUN
crl-16328	10	20	and	and	CCONJ
crl-16328	10	21	advances	advance	NOUN
crl-16328	10	22	in	in	ADP
crl-16328	10	23	all	all	DET
crl-16328	10	24	digital	digital	ADJ
crl-16328	10	25	resources	resource	NOUN
crl-16328	10	26	,	,	PUNCT
crl-16328	10	27	librarians	librarian	NOUN
crl-16328	10	28	and	and	CCONJ
crl-16328	10	29	staff	staff	NOUN
crl-16328	10	30	may	may	AUX
crl-16328	10	31	now	now	ADV
crl-16328	10	32	provide	provide	VERB
crl-16328	10	33	answers	answer	NOUN
crl-16328	10	34	to	to	ADP
crl-16328	10	35	user	user	NOUN
crl-16328	10	36	questions	question	NOUN
crl-16328	10	37	wherever	wherever	SCONJ
crl-16328	10	38	those	those	DET
crl-16328	10	39	questions	question	NOUN
crl-16328	10	40	arise	arise	VERB
crl-16328	10	41	.	.	PUNCT
crl-16328	11	1	the	the	DET
crl-16328	11	2	main	main	ADJ
crl-16328	11	3	benefit	benefit	NOUN
crl-16328	11	4	of	of	ADP
crl-16328	11	5	“	"	PUNCT
crl-16328	11	6	anyplace	anyplace	NOUN
crl-16328	11	7	”	"	PUNCT
crl-16328	11	8	information	information	NOUN
crl-16328	11	9	services	service	NOUN
crl-16328	11	10	is	be	AUX
crl-16328	11	11	that	that	SCONJ
crl-16328	11	12	the	the	DET
crl-16328	11	13	distance	distance	NOUN
crl-16328	11	14	between	between	ADP
crl-16328	11	15	users	user	NOUN
crl-16328	11	16	and	and	CCONJ
crl-16328	11	17	librarians	librarian	NOUN
crl-16328	11	18	matters	matter	VERB
crl-16328	11	19	less	less	ADV
crl-16328	11	20	for	for	ADP
crl-16328	11	21	service	service	NOUN
crl-16328	11	22	provision	provision	NOUN
crl-16328	11	23	.	.	PUNCT
crl-16328	12	1	however	however	ADV
crl-16328	12	2	,	,	PUNCT
crl-16328	12	3	where	where	SCONJ
crl-16328	12	4	the	the	DET
crl-16328	12	5	information	information	NOUN
crl-16328	12	6	gap	gap	NOUN
crl-16328	12	7	occurs	occur	VERB
crl-16328	12	8	for	for	ADP
crl-16328	12	9	the	the	DET
crl-16328	12	10	user	user	NOUN
crl-16328	12	11	and	and	CCONJ
crl-16328	12	12	where	where	SCONJ
crl-16328	12	13	the	the	DET
crl-16328	12	14	librarian	librarian	NOUN
crl-16328	12	15	is	be	AUX
crl-16328	12	16	located	locate	VERB
crl-16328	12	17	to	to	PART
crl-16328	12	18	help	help	VERB
crl-16328	12	19	answer	answer	VERB
crl-16328	12	20	questions	question	NOUN
crl-16328	12	21	still	still	ADV
crl-16328	12	22	matters.2	matters.2	VERB
crl-16328	12	23	when	when	SCONJ
crl-16328	12	24	considering	consider	VERB
crl-16328	12	25	optimal	optimal	ADJ
crl-16328	12	26	staffing	staffing	NOUN
crl-16328	12	27	of	of	ADP
crl-16328	12	28	academic	academic	ADJ
crl-16328	12	29	libraries	library	NOUN
crl-16328	12	30	with	with	ADP
crl-16328	12	31	limited	limited	ADJ
crl-16328	12	32	resources	resource	NOUN
crl-16328	12	33	,	,	PUNCT
crl-16328	12	34	an	an	DET
crl-16328	12	35	analysis	analysis	NOUN
crl-16328	12	36	of	of	ADP
crl-16328	12	37	the	the	DET
crl-16328	12	38	places	place	NOUN
crl-16328	12	39	where	where	SCONJ
crl-16328	12	40	questions	question	NOUN
crl-16328	12	41	are	be	AUX
crl-16328	12	42	asked	ask	VERB
crl-16328	12	43	provides	provide	VERB
crl-16328	12	44	valuable	valuable	ADJ
crl-16328	12	45	data	datum	NOUN
crl-16328	12	46	to	to	ADP
crl-16328	12	47	library	library	NOUN
crl-16328	12	48	managers	manager	NOUN
crl-16328	12	49	facing	face	VERB
crl-16328	12	50	tough	tough	ADJ
crl-16328	12	51	staffing	staffing	NOUN
crl-16328	12	52	choices	choice	NOUN
crl-16328	12	53	.	.	PUNCT
crl-16328	13	1	the	the	DET
crl-16328	13	2	problem	problem	NOUN
crl-16328	13	3	this	this	DET
crl-16328	13	4	study	study	NOUN
crl-16328	13	5	addresses	address	NOUN
crl-16328	13	6	is	be	AUX
crl-16328	13	7	that	that	SCONJ
crl-16328	13	8	academic	academic	ADJ
crl-16328	13	9	libraries	library	NOUN
crl-16328	13	10	must	must	AUX
crl-16328	13	11	provide	provide	VERB
crl-16328	13	12	reference	reference	NOUN
crl-16328	13	13	services	service	NOUN
crl-16328	13	14	to	to	ADP
crl-16328	13	15	their	their	PRON
crl-16328	13	16	students	student	NOUN
crl-16328	13	17	,	,	PUNCT
crl-16328	13	18	faculty	faculty	NOUN
crl-16328	13	19	,	,	PUNCT
crl-16328	13	20	staff	staff	NOUN
crl-16328	13	21	,	,	PUNCT
crl-16328	13	22	and	and	CCONJ
crl-16328	13	23	community	community	NOUN
crl-16328	13	24	users	user	NOUN
crl-16328	13	25	in	in	ADP
crl-16328	13	26	a	a	DET
crl-16328	13	27	timely	timely	ADJ
crl-16328	13	28	,	,	PUNCT
crl-16328	13	29	efficient	efficient	ADJ
crl-16328	13	30	manner	manner	NOUN
crl-16328	13	31	with	with	ADP
crl-16328	13	32	limited	limited	ADJ
crl-16328	13	33	human	human	ADJ
crl-16328	13	34	resources	resource	NOUN
crl-16328	13	35	.	.	PUNCT
crl-16328	14	1	at	at	ADP
crl-16328	14	2	the	the	DET
crl-16328	14	3	academic	academic	ADJ
crl-16328	14	4	library	library	NOUN
crl-16328	14	5	system	system	NOUN
crl-16328	14	6	used	use	VERB
crl-16328	14	7	in	in	ADP
crl-16328	14	8	this	this	DET
crl-16328	14	9	study	study	NOUN
crl-16328	14	10	,	,	PUNCT
crl-16328	14	11	only	only	ADV
crl-16328	14	12	56.7	56.7	NUM
crl-16328	14	13	percent	percent	NOUN
crl-16328	14	14	of	of	ADP
crl-16328	14	15	the	the	DET
crl-16328	14	16	transactions	transaction	NOUN
crl-16328	14	17	captured	capture	VERB
crl-16328	14	18	the	the	DET
crl-16328	14	19	patron	patron	NOUN
crl-16328	14	20	type	type	NOUN
crl-16328	14	21	,	,	PUNCT
crl-16328	14	22	crl-365	crl-365	VERB
crl-16328	14	23	490	490	NUM
crl-16328	14	24	college	college	PROPN
crl-16328	14	25	&	&	CCONJ
crl-16328	14	26	research	research	PROPN
crl-16328	14	27	libraries	library	NOUN
crl-16328	14	28	september	september	PROPN
crl-16328	14	29	2013	2013	NUM
crl-16328	14	30	and	and	CCONJ
crl-16328	14	31	therefore	therefore	ADV
crl-16328	14	32	only	only	ADV
crl-16328	14	33	limited	limited	ADJ
crl-16328	14	34	analysis	analysis	NOUN
crl-16328	14	35	of	of	ADP
crl-16328	14	36	who	who	PRON
crl-16328	14	37	was	be	AUX
crl-16328	14	38	asking	ask	VERB
crl-16328	14	39	could	could	AUX
crl-16328	14	40	be	be	AUX
crl-16328	14	41	done	do	VERB
crl-16328	14	42	beyond	beyond	ADP
crl-16328	14	43	where	where	SCONJ
crl-16328	14	44	questions	question	NOUN
crl-16328	14	45	were	be	AUX
crl-16328	14	46	asked	ask	VERB
crl-16328	14	47	.	.	PUNCT
crl-16328	15	1	of	of	ADP
crl-16328	15	2	the	the	DET
crl-16328	15	3	questions	question	NOUN
crl-16328	15	4	with	with	ADP
crl-16328	15	5	patron	patron	ADJ
crl-16328	15	6	type	type	NOUN
crl-16328	15	7	data	datum	NOUN
crl-16328	15	8	,	,	PUNCT
crl-16328	15	9	74.5	74.5	NUM
crl-16328	15	10	percent	percent	NOUN
crl-16328	15	11	were	be	AUX
crl-16328	15	12	students	student	NOUN
crl-16328	15	13	,	,	PUNCT
crl-16328	15	14	18	18	NUM
crl-16328	15	15	percent	percent	NOUN
crl-16328	15	16	were	be	AUX
crl-16328	15	17	community	community	NOUN
crl-16328	15	18	users	user	NOUN
crl-16328	15	19	,	,	PUNCT
crl-16328	15	20	and	and	CCONJ
crl-16328	15	21	6.4	6.4	NUM
crl-16328	15	22	percent	percent	NOUN
crl-16328	15	23	were	be	AUX
crl-16328	15	24	faculty	faculty	NOUN
crl-16328	15	25	and	and	CCONJ
crl-16328	15	26	staff	staff	NOUN
crl-16328	15	27	.	.	PUNCT
crl-16328	16	1	it	it	PRON
crl-16328	16	2	is	be	AUX
crl-16328	16	3	possible	possible	ADJ
crl-16328	16	4	students	student	NOUN
crl-16328	16	5	comprised	comprise	VERB
crl-16328	16	6	an	an	DET
crl-16328	16	7	even	even	ADV
crl-16328	16	8	greater	great	ADJ
crl-16328	16	9	percentage	percentage	NOUN
crl-16328	16	10	of	of	ADP
crl-16328	16	11	the	the	DET
crl-16328	16	12	users	user	NOUN
crl-16328	16	13	.	.	PUNCT
crl-16328	17	1	although	although	SCONJ
crl-16328	17	2	who	who	PRON
crl-16328	17	3	asks	ask	VERB
crl-16328	17	4	questions	question	NOUN
crl-16328	17	5	is	be	AUX
crl-16328	17	6	an	an	DET
crl-16328	17	7	important	important	ADJ
crl-16328	17	8	aspect	aspect	NOUN
crl-16328	17	9	of	of	ADP
crl-16328	17	10	staffing	staffing	NOUN
crl-16328	17	11	,	,	PUNCT
crl-16328	17	12	this	this	DET
crl-16328	17	13	study	study	NOUN
crl-16328	17	14	focuses	focus	VERB
crl-16328	17	15	on	on	ADP
crl-16328	17	16	where	where	SCONJ
crl-16328	17	17	questions	question	NOUN
crl-16328	17	18	are	be	AUX
crl-16328	17	19	being	be	AUX
crl-16328	17	20	asked	ask	VERB
crl-16328	17	21	and	and	CCONJ
crl-16328	17	22	assumes	assume	VERB
crl-16328	17	23	that	that	SCONJ
crl-16328	17	24	the	the	DET
crl-16328	17	25	majority	majority	NOUN
crl-16328	17	26	of	of	ADP
crl-16328	17	27	walkup	walkup	NOUN
crl-16328	17	28	questions	question	NOUN
crl-16328	17	29	come	come	VERB
crl-16328	17	30	from	from	ADP
crl-16328	17	31	students	student	NOUN
crl-16328	17	32	.	.	PUNCT
crl-16328	18	1	some	some	PRON
crl-16328	18	2	have	have	AUX
crl-16328	18	3	equated	equate	VERB
crl-16328	18	4	the	the	DET
crl-16328	18	5	rise	rise	NOUN
crl-16328	18	6	in	in	ADP
crl-16328	18	7	mobile	mobile	ADJ
crl-16328	18	8	devices	device	NOUN
crl-16328	18	9	with	with	ADP
crl-16328	18	10	a	a	DET
crl-16328	18	11	decline	decline	NOUN
crl-16328	18	12	in	in	ADP
crl-16328	18	13	the	the	DET
crl-16328	18	14	need	need	NOUN
crl-16328	18	15	to	to	PART
crl-16328	18	16	staff	staff	VERB
crl-16328	18	17	a	a	DET
crl-16328	18	18	physical	physical	ADJ
crl-16328	18	19	reference	reference	NOUN
crl-16328	18	20	desk	desk	NOUN
crl-16328	18	21	with	with	ADP
crl-16328	18	22	professional	professional	ADJ
crl-16328	18	23	librarians.3	librarians.3	PROPN
crl-16328	18	24	due	due	ADP
crl-16328	18	25	to	to	ADP
crl-16328	18	26	the	the	DET
crl-16328	18	27	speed	speed	NOUN
crl-16328	18	28	of	of	ADP
crl-16328	18	29	adoption	adoption	NOUN
crl-16328	18	30	of	of	ADP
crl-16328	18	31	smart	smart	ADJ
crl-16328	18	32	phones	phone	NOUN
crl-16328	18	33	and	and	CCONJ
crl-16328	18	34	mobile	mobile	NOUN
crl-16328	18	35	technologies	technology	NOUN
crl-16328	18	36	,	,	PUNCT
crl-16328	18	37	some	some	DET
crl-16328	18	38	academic	academic	ADJ
crl-16328	18	39	libraries	library	NOUN
crl-16328	18	40	are	be	AUX
crl-16328	18	41	producing	produce	VERB
crl-16328	18	42	mobile	mobile	ADJ
crl-16328	18	43	websites	website	NOUN
crl-16328	18	44	and	and	CCONJ
crl-16328	18	45	applications	application	NOUN
crl-16328	18	46	(	(	PUNCT
crl-16328	18	47	apps	app	NOUN
crl-16328	18	48	)	)	PUNCT
crl-16328	18	49	.	.	PUNCT
crl-16328	19	1	overall	overall	ADV
crl-16328	19	2	,	,	PUNCT
crl-16328	19	3	the	the	DET
crl-16328	19	4	academic	academic	ADJ
crl-16328	19	5	library	library	NOUN
crl-16328	19	6	community	community	NOUN
crl-16328	19	7	has	have	AUX
crl-16328	19	8	been	be	AUX
crl-16328	19	9	relatively	relatively	ADV
crl-16328	19	10	slow	slow	ADJ
crl-16328	19	11	in	in	ADP
crl-16328	19	12	embracing	embrace	VERB
crl-16328	19	13	them.4	them.4	NOUN
crl-16328	19	14	many	many	ADJ
crl-16328	19	15	academic	academic	ADJ
crl-16328	19	16	libraries	library	NOUN
crl-16328	19	17	have	have	VERB
crl-16328	19	18	a	a	DET
crl-16328	19	19	unique	unique	ADJ
crl-16328	19	20	opportunity	opportunity	NOUN
crl-16328	19	21	to	to	PART
crl-16328	19	22	mine	mine	VERB
crl-16328	19	23	the	the	DET
crl-16328	19	24	data	datum	NOUN
crl-16328	19	25	collected	collect	VERB
crl-16328	19	26	at	at	ADP
crl-16328	19	27	their	their	PRON
crl-16328	19	28	public	public	ADJ
crl-16328	19	29	service	service	NOUN
crl-16328	19	30	desks	desk	NOUN
crl-16328	19	31	to	to	PART
crl-16328	19	32	both	both	PRON
crl-16328	19	33	create	create	VERB
crl-16328	19	34	optimal	optimal	ADJ
crl-16328	19	35	staffing	staffing	NOUN
crl-16328	19	36	of	of	ADP
crl-16328	19	37	f2f	f2f	NOUN
crl-16328	19	38	service	service	NOUN
crl-16328	19	39	points	point	NOUN
crl-16328	19	40	and	and	CCONJ
crl-16328	19	41	inform	inform	VERB
crl-16328	19	42	the	the	DET
crl-16328	19	43	creation	creation	NOUN
crl-16328	19	44	of	of	ADP
crl-16328	19	45	new	new	ADJ
crl-16328	19	46	venues	venue	NOUN
crl-16328	19	47	to	to	PART
crl-16328	19	48	provide	provide	VERB
crl-16328	19	49	service	service	NOUN
crl-16328	19	50	.	.	PUNCT
crl-16328	20	1	this	this	DET
crl-16328	20	2	paper	paper	NOUN
crl-16328	20	3	will	will	AUX
crl-16328	20	4	focus	focus	VERB
crl-16328	20	5	on	on	ADP
crl-16328	20	6	content	content	NOUN
crl-16328	20	7	analysis	analysis	NOUN
crl-16328	20	8	findings	finding	NOUN
crl-16328	20	9	related	relate	VERB
crl-16328	20	10	to	to	ADP
crl-16328	20	11	staffing	staff	VERB
crl-16328	20	12	and	and	CCONJ
crl-16328	20	13	discuss	discuss	VERB
crl-16328	20	14	the	the	DET
crl-16328	20	15	implications	implication	NOUN
crl-16328	20	16	of	of	ADP
crl-16328	20	17	the	the	DET
crl-16328	20	18	method	method	NOUN
crl-16328	20	19	and	and	CCONJ
crl-16328	20	20	findings	finding	NOUN
crl-16328	20	21	for	for	ADP
crl-16328	20	22	other	other	ADJ
crl-16328	20	23	academic	academic	ADJ
crl-16328	20	24	libraries	library	NOUN
crl-16328	20	25	.	.	PUNCT
crl-16328	21	1	literature	literature	NOUN
crl-16328	21	2	review	review	VERB
crl-16328	21	3	the	the	DET
crl-16328	21	4	university	university	PROPN
crl-16328	21	5	of	of	ADP
crl-16328	21	6	kentucky	kentucky	PROPN
crl-16328	21	7	(	(	PUNCT
crl-16328	21	8	uk	uk	PROPN
crl-16328	21	9	)	)	PUNCT
crl-16328	21	10	libraries	library	NOUN
crl-16328	21	11	is	be	AUX
crl-16328	21	12	in	in	ADP
crl-16328	21	13	the	the	DET
crl-16328	21	14	process	process	NOUN
crl-16328	21	15	of	of	ADP
crl-16328	21	16	developing	develop	VERB
crl-16328	21	17	mobile	mobile	ADJ
crl-16328	21	18	apps	app	NOUN
crl-16328	21	19	for	for	ADP
crl-16328	21	20	users	user	NOUN
crl-16328	21	21	that	that	PRON
crl-16328	21	22	will	will	AUX
crl-16328	21	23	include	include	VERB
crl-16328	21	24	a	a	DET
crl-16328	21	25	variety	variety	NOUN
crl-16328	21	26	of	of	ADP
crl-16328	21	27	library	library	ADJ
crl-16328	21	28	services	service	NOUN
crl-16328	21	29	,	,	PUNCT
crl-16328	21	30	including	include	VERB
crl-16328	21	31	catalog	catalog	NOUN
crl-16328	21	32	and	and	CCONJ
crl-16328	21	33	database	database	NOUN
crl-16328	21	34	access	access	NOUN
crl-16328	21	35	,	,	PUNCT
crl-16328	21	36	library	library	NOUN
crl-16328	21	37	location	location	NOUN
crl-16328	21	38	maps	map	NOUN
crl-16328	21	39	,	,	PUNCT
crl-16328	21	40	library	library	NOUN
crl-16328	21	41	hours	hour	NOUN
crl-16328	21	42	,	,	PUNCT
crl-16328	21	43	and	and	CCONJ
crl-16328	21	44	staff	staff	NOUN
crl-16328	21	45	contact	contact	NOUN
crl-16328	21	46	information	information	NOUN
crl-16328	21	47	.	.	PUNCT
crl-16328	22	1	literature	literature	NOUN
crl-16328	22	2	on	on	ADP
crl-16328	22	3	approaches	approach	NOUN
crl-16328	22	4	to	to	ADP
crl-16328	22	5	using	use	VERB
crl-16328	22	6	this	this	DET
crl-16328	22	7	technology	technology	NOUN
crl-16328	22	8	for	for	ADP
crl-16328	22	9	the	the	DET
crl-16328	22	10	provision	provision	NOUN
crl-16328	22	11	of	of	ADP
crl-16328	22	12	library	library	ADJ
crl-16328	22	13	services	service	NOUN
crl-16328	22	14	is	be	AUX
crl-16328	22	15	mounting	mount	VERB
crl-16328	22	16	with	with	ADP
crl-16328	22	17	several	several	ADJ
crl-16328	22	18	years	year	NOUN
crl-16328	22	19	of	of	ADP
crl-16328	22	20	research	research	NOUN
crl-16328	22	21	published	publish	VERB
crl-16328	22	22	in	in	ADP
crl-16328	22	23	handheld	handheld	ADJ
crl-16328	22	24	librarian	librarian	ADJ
crl-16328	22	25	online	online	NOUN
crl-16328	22	26	and	and	CCONJ
crl-16328	22	27	m	m	NOUN
crl-16328	22	28	-	-	PUNCT
crl-16328	22	29	libraries	library	NOUN
crl-16328	22	30	conferences	conference	NOUN
crl-16328	22	31	,	,	PUNCT
crl-16328	22	32	as	as	ADV
crl-16328	22	33	well	well	ADV
crl-16328	22	34	as	as	ADP
crl-16328	22	35	a	a	DET
crl-16328	22	36	2011	2011	NUM
crl-16328	22	37	special	special	ADJ
crl-16328	22	38	double	double	ADJ
crl-16328	22	39	issue	issue	NOUN
crl-16328	22	40	of	of	ADP
crl-16328	22	41	the	the	DET
crl-16328	22	42	reference	reference	NOUN
crl-16328	22	43	librarian	librarian	NOUN
crl-16328	22	44	.	.	PUNCT
crl-16328	23	1	in	in	ADP
crl-16328	23	2	2010	2010	NUM
crl-16328	23	3	,	,	PUNCT
crl-16328	23	4	39	39	NUM
crl-16328	23	5	of	of	ADP
crl-16328	23	6	111	111	NUM
crl-16328	23	7	association	association	NOUN
crl-16328	23	8	of	of	ADP
crl-16328	23	9	research	research	NOUN
crl-16328	23	10	libraries	library	NOUN
crl-16328	23	11	(	(	PUNCT
crl-16328	23	12	arl	arl	PROPN
crl-16328	23	13	)	)	PUNCT
crl-16328	23	14	member	member	NOUN
crl-16328	23	15	universities	university	NOUN
crl-16328	23	16	had	have	VERB
crl-16328	23	17	mobile	mobile	ADJ
crl-16328	23	18	websites	website	NOUN
crl-16328	23	19	,	,	PUNCT
crl-16328	23	20	and	and	CCONJ
crl-16328	23	21	24	24	NUM
crl-16328	23	22	of	of	ADP
crl-16328	23	23	those	those	PRON
crl-16328	23	24	also	also	ADV
crl-16328	23	25	had	have	VERB
crl-16328	23	26	library	library	NOUN
crl-16328	23	27	-	-	PUNCT
crl-16328	23	28	specific	specific	ADJ
crl-16328	23	29	mobile	mobile	ADJ
crl-16328	23	30	websites.5	websites.5	NOUN
crl-16328	23	31	for	for	ADP
crl-16328	23	32	those	those	PRON
crl-16328	23	33	interested	interested	ADJ
crl-16328	23	34	in	in	ADP
crl-16328	23	35	a	a	DET
crl-16328	23	36	detailed	detailed	ADJ
crl-16328	23	37	process	process	NOUN
crl-16328	23	38	to	to	PART
crl-16328	23	39	develop	develop	VERB
crl-16328	23	40	a	a	DET
crl-16328	23	41	library	library	NOUN
crl-16328	23	42	app	app	NOUN
crl-16328	23	43	,	,	PUNCT
crl-16328	23	44	there	there	PRON
crl-16328	23	45	are	be	VERB
crl-16328	23	46	several	several	ADJ
crl-16328	23	47	articles	article	NOUN
crl-16328	23	48	that	that	PRON
crl-16328	23	49	detail	detail	VERB
crl-16328	23	50	the	the	DET
crl-16328	23	51	considerations	consideration	NOUN
crl-16328	23	52	for	for	ADP
crl-16328	23	53	administration	administration	NOUN
crl-16328	23	54	before	before	ADP
crl-16328	23	55	embarking	embark	VERB
crl-16328	23	56	on	on	ADP
crl-16328	23	57	building	build	VERB
crl-16328	23	58	an	an	DET
crl-16328	23	59	app	app	NOUN
crl-16328	23	60	,	,	PUNCT
crl-16328	23	61	including	include	VERB
crl-16328	23	62	platform	platform	NOUN
crl-16328	23	63	choice	choice	NOUN
crl-16328	23	64	and	and	CCONJ
crl-16328	23	65	how	how	SCONJ
crl-16328	23	66	to	to	PART
crl-16328	23	67	determine	determine	VERB
crl-16328	23	68	what	what	PRON
crl-16328	23	69	features	feature	VERB
crl-16328	23	70	students	student	NOUN
crl-16328	23	71	want.6	want.6	ADP
crl-16328	23	72	the	the	DET
crl-16328	23	73	potential	potential	ADJ
crl-16328	23	74	services	service	NOUN
crl-16328	23	75	libraries	library	NOUN
crl-16328	23	76	can	can	AUX
crl-16328	23	77	offer	offer	VERB
crl-16328	23	78	by	by	ADP
crl-16328	23	79	using	use	VERB
crl-16328	23	80	mobile	mobile	ADJ
crl-16328	23	81	technologies	technology	NOUN
crl-16328	23	82	are	be	AUX
crl-16328	23	83	vast	vast	ADJ
crl-16328	23	84	.	.	PUNCT
crl-16328	24	1	of	of	ADP
crl-16328	24	2	course	course	NOUN
crl-16328	24	3	,	,	PUNCT
crl-16328	24	4	many	many	ADJ
crl-16328	24	5	libraries	library	NOUN
crl-16328	24	6	already	already	ADV
crl-16328	24	7	offer	offer	VERB
crl-16328	24	8	catalog	catalog	NOUN
crl-16328	24	9	access	access	NOUN
crl-16328	24	10	and	and	CCONJ
crl-16328	24	11	other	other	ADJ
crl-16328	24	12	basic	basic	ADJ
crl-16328	24	13	library	library	NOUN
crl-16328	24	14	access	access	NOUN
crl-16328	24	15	information	information	NOUN
crl-16328	24	16	via	via	ADP
crl-16328	24	17	an	an	DET
crl-16328	24	18	online	online	ADJ
crl-16328	24	19	app	app	NOUN
crl-16328	24	20	,	,	PUNCT
crl-16328	24	21	including	include	VERB
crl-16328	24	22	the	the	DET
crl-16328	24	23	santa	santa	PROPN
crl-16328	24	24	clara	clara	PROPN
crl-16328	24	25	county	county	PROPN
crl-16328	24	26	,	,	PUNCT
crl-16328	24	27	prince	prince	PROPN
crl-16328	24	28	george	george	PROPN
crl-16328	24	29	,	,	PUNCT
crl-16328	24	30	topeka	topeka	PROPN
crl-16328	24	31	and	and	CCONJ
crl-16328	24	32	shawnee	shawnee	PROPN
crl-16328	24	33	county	county	PROPN
crl-16328	24	34	,	,	PUNCT
crl-16328	24	35	and	and	CCONJ
crl-16328	24	36	orange	orange	PROPN
crl-16328	24	37	county	county	PROPN
crl-16328	24	38	public	public	ADJ
crl-16328	24	39	libraries	library	NOUN
crl-16328	24	40	in	in	ADP
crl-16328	24	41	florida.7	florida.7	PROPN
crl-16328	24	42	however	however	ADV
crl-16328	24	43	,	,	PUNCT
crl-16328	24	44	going	go	VERB
crl-16328	24	45	one	one	NUM
crl-16328	24	46	step	step	NOUN
crl-16328	24	47	further	far	ADV
crl-16328	24	48	than	than	ADP
crl-16328	24	49	the	the	DET
crl-16328	24	50	traditional	traditional	ADJ
crl-16328	24	51	opac	opac	NOUN
crl-16328	24	52	,	,	PUNCT
crl-16328	24	53	location	location	NOUN
crl-16328	24	54	-	-	PUNCT
crl-16328	24	55	based	base	VERB
crl-16328	24	56	mobile	mobile	ADJ
crl-16328	24	57	technologies	technology	NOUN
crl-16328	24	58	can	can	AUX
crl-16328	24	59	lead	lead	VERB
crl-16328	24	60	users	user	NOUN
crl-16328	24	61	directly	directly	ADV
crl-16328	24	62	to	to	ADP
crl-16328	24	63	item	item	NOUN
crl-16328	24	64	locations	location	NOUN
crl-16328	24	65	in	in	ADP
crl-16328	24	66	the	the	DET
crl-16328	24	67	stacks	stack	NOUN
crl-16328	24	68	without	without	ADP
crl-16328	24	69	staff	staff	NOUN
crl-16328	24	70	intervention	intervention	NOUN
crl-16328	24	71	.	.	PUNCT
crl-16328	25	1	once	once	ADV
crl-16328	25	2	the	the	DET
crl-16328	25	3	user	user	NOUN
crl-16328	25	4	looks	look	VERB
crl-16328	25	5	up	up	ADP
crl-16328	25	6	a	a	DET
crl-16328	25	7	book	book	NOUN
crl-16328	25	8	in	in	ADP
crl-16328	25	9	a	a	DET
crl-16328	25	10	library	library	NOUN
crl-16328	25	11	’s	’s	PART
crl-16328	25	12	catalog	catalog	NOUN
crl-16328	25	13	,	,	PUNCT
crl-16328	25	14	a	a	DET
crl-16328	25	15	path	path	NOUN
crl-16328	25	16	suggestion	suggestion	NOUN
crl-16328	25	17	software	software	NOUN
crl-16328	25	18	system	system	NOUN
crl-16328	25	19	directs	direct	VERB
crl-16328	25	20	the	the	DET
crl-16328	25	21	user	user	NOUN
crl-16328	25	22	to	to	ADP
crl-16328	25	23	the	the	DET
crl-16328	25	24	location	location	NOUN
crl-16328	25	25	of	of	ADP
crl-16328	25	26	the	the	DET
crl-16328	25	27	book	book	NOUN
crl-16328	25	28	on	on	ADP
crl-16328	25	29	the	the	DET
crl-16328	25	30	shelf	shelf	NOUN
crl-16328	25	31	using	use	VERB
crl-16328	25	32	wireless	wireless	ADJ
crl-16328	25	33	access	access	NOUN
crl-16328	25	34	points	point	NOUN
crl-16328	25	35	and	and	CCONJ
crl-16328	25	36	beacons	beacon	NOUN
crl-16328	25	37	.	.	PUNCT
crl-16328	26	1	such	such	DET
crl-16328	26	2	a	a	DET
crl-16328	26	3	system	system	NOUN
crl-16328	26	4	is	be	AUX
crl-16328	26	5	already	already	ADV
crl-16328	26	6	in	in	ADP
crl-16328	26	7	use	use	NOUN
crl-16328	26	8	at	at	ADP
crl-16328	26	9	the	the	DET
crl-16328	26	10	university	university	NOUN
crl-16328	26	11	of	of	ADP
crl-16328	26	12	oulu	oulu	PROPN
crl-16328	26	13	in	in	ADP
crl-16328	26	14	finland	finland	PROPN
crl-16328	26	15	,	,	PUNCT
crl-16328	26	16	and	and	CCONJ
crl-16328	26	17	a	a	DET
crl-16328	26	18	similar	similar	ADJ
crl-16328	26	19	study	study	NOUN
crl-16328	26	20	has	have	AUX
crl-16328	26	21	recently	recently	ADV
crl-16328	26	22	been	be	AUX
crl-16328	26	23	conducted	conduct	VERB
crl-16328	26	24	at	at	ADP
crl-16328	26	25	the	the	DET
crl-16328	26	26	university	university	NOUN
crl-16328	26	27	of	of	ADP
crl-16328	26	28	illinois.8	illinois.8	PROPN
crl-16328	26	29	many	many	ADJ
crl-16328	26	30	libraries	library	NOUN
crl-16328	26	31	are	be	AUX
crl-16328	26	32	currently	currently	ADV
crl-16328	26	33	exploring	explore	VERB
crl-16328	26	34	the	the	DET
crl-16328	26	35	possibilities	possibility	NOUN
crl-16328	26	36	of	of	ADP
crl-16328	26	37	qr	qr	PROPN
crl-16328	26	38	(	(	PUNCT
crl-16328	26	39	quick	quick	ADJ
crl-16328	26	40	response	response	NOUN
crl-16328	26	41	)	)	PUNCT
crl-16328	26	42	codes	code	NOUN
crl-16328	26	43	.	.	PUNCT
crl-16328	27	1	qr	qr	PROPN
crl-16328	27	2	codes	code	NOUN
crl-16328	27	3	are	be	AUX
crl-16328	27	4	two	two	NUM
crl-16328	27	5	-	-	PUNCT
crl-16328	27	6	dimensional	dimensional	ADJ
crl-16328	27	7	barcodes	barcode	NOUN
crl-16328	27	8	designed	design	VERB
crl-16328	27	9	to	to	PART
crl-16328	27	10	be	be	AUX
crl-16328	27	11	read	read	VERB
crl-16328	27	12	by	by	ADP
crl-16328	27	13	scanners	scanner	NOUN
crl-16328	27	14	on	on	ADP
crl-16328	27	15	mobile	mobile	ADJ
crl-16328	27	16	devices	device	NOUN
crl-16328	27	17	;	;	PUNCT
crl-16328	27	18	they	they	PRON
crl-16328	27	19	can	can	AUX
crl-16328	27	20	store	store	VERB
crl-16328	27	21	more	more	ADJ
crl-16328	27	22	information	information	NOUN
crl-16328	27	23	than	than	ADP
crl-16328	27	24	a	a	DET
crl-16328	27	25	traditional	traditional	ADJ
crl-16328	27	26	barcode	barcode	NOUN
crl-16328	27	27	.	.	PUNCT
crl-16328	28	1	common	common	ADJ
crl-16328	28	2	library	library	NOUN
crl-16328	28	3	apps	app	NOUN
crl-16328	28	4	for	for	ADP
crl-16328	28	5	qr	qr	PROPN
crl-16328	28	6	codes	code	NOUN
crl-16328	28	7	focus	focus	VERB
crl-16328	28	8	on	on	ADP
crl-16328	28	9	linking	link	VERB
crl-16328	28	10	the	the	DET
crl-16328	28	11	physical	physical	ADJ
crl-16328	28	12	location	location	NOUN
crl-16328	28	13	with	with	ADP
crl-16328	28	14	its	its	PRON
crl-16328	28	15	digital	digital	ADJ
crl-16328	28	16	equivalent	equivalent	NOUN
crl-16328	28	17	.	.	PUNCT
crl-16328	29	1	for	for	ADP
crl-16328	29	2	example	example	NOUN
crl-16328	29	3	,	,	PUNCT
crl-16328	29	4	scanning	scan	VERB
crl-16328	29	5	a	a	DET
crl-16328	29	6	qr	qr	PROPN
crl-16328	29	7	code	code	NOUN
crl-16328	29	8	posted	post	VERB
crl-16328	29	9	on	on	ADP
crl-16328	29	10	the	the	DET
crl-16328	29	11	side	side	NOUN
crl-16328	29	12	of	of	ADP
crl-16328	29	13	a	a	DET
crl-16328	29	14	shelving	shelve	VERB
crl-16328	29	15	unit	unit	NOUN
crl-16328	29	16	in	in	ADP
crl-16328	29	17	the	the	DET
crl-16328	29	18	bound	bound	ADJ
crl-16328	29	19	periodicals	periodical	NOUN
crl-16328	29	20	stacks	stack	NOUN
crl-16328	29	21	might	might	AUX
crl-16328	29	22	take	take	VERB
crl-16328	29	23	the	the	DET
crl-16328	29	24	user	user	NOUN
crl-16328	29	25	to	to	ADP
crl-16328	29	26	a	a	DET
crl-16328	29	27	library	library	NOUN
crl-16328	29	28	’s	’s	PART
crl-16328	29	29	full	full	ADJ
crl-16328	29	30	electronic	electronic	ADJ
crl-16328	29	31	holdings	holding	NOUN
crl-16328	29	32	of	of	ADP
crl-16328	29	33	journals	journal	NOUN
crl-16328	29	34	in	in	ADP
crl-16328	29	35	jstor	jstor	NOUN
crl-16328	29	36	or	or	CCONJ
crl-16328	29	37	another	another	DET
crl-16328	29	38	database	database	NOUN
crl-16328	29	39	.	.	PUNCT
crl-16328	30	1	also	also	ADV
crl-16328	30	2	,	,	PUNCT
crl-16328	30	3	qr	qr	PROPN
crl-16328	30	4	codes	code	NOUN
crl-16328	30	5	embedded	embed	VERB
crl-16328	30	6	in	in	ADP
crl-16328	30	7	item	item	NOUN
crl-16328	30	8	records	record	NOUN
crl-16328	30	9	in	in	ADP
crl-16328	30	10	an	an	DET
crl-16328	30	11	opac	opac	NOUN
crl-16328	30	12	can	can	AUX
crl-16328	30	13	lead	lead	VERB
crl-16328	30	14	the	the	DET
crl-16328	30	15	searcher	searcher	NOUN
crl-16328	30	16	to	to	ADP
crl-16328	30	17	more	more	ADJ
crl-16328	30	18	information	information	NOUN
crl-16328	30	19	about	about	ADP
crl-16328	30	20	the	the	DET
crl-16328	30	21	item	item	NOUN
crl-16328	30	22	.	.	PUNCT
crl-16328	31	1	as	as	SCONJ
crl-16328	31	2	students	student	NOUN
crl-16328	31	3	’	'	PUNCT
crl-16328	31	4	use	use	NOUN
crl-16328	31	5	of	of	ADP
crl-16328	31	6	mobile	mobile	NOUN
crl-16328	31	7	technologies	technology	NOUN
crl-16328	31	8	continues	continue	VERB
crl-16328	31	9	to	to	PART
crl-16328	31	10	increase	increase	VERB
crl-16328	31	11	,	,	PUNCT
crl-16328	31	12	academic	academic	ADJ
crl-16328	31	13	libraries	library	NOUN
crl-16328	31	14	are	be	AUX
crl-16328	31	15	approaching	approach	VERB
crl-16328	31	16	the	the	DET
crl-16328	31	17	use	use	NOUN
crl-16328	31	18	of	of	ADP
crl-16328	31	19	qr	qr	NOUN
crl-16328	31	20	codes	code	NOUN
crl-16328	31	21	in	in	ADP
crl-16328	31	22	a	a	DET
crl-16328	31	23	more	more	ADV
crl-16328	31	24	consciously	consciously	ADV
crl-16328	31	25	user	user	NOUN
crl-16328	31	26	-	-	PUNCT
crl-16328	31	27	centric	centric	ADJ
crl-16328	31	28	way	way	NOUN
crl-16328	31	29	.	.	PUNCT
crl-16328	32	1	analysis	analysis	NOUN
crl-16328	32	2	of	of	ADP
crl-16328	32	3	reference	reference	NOUN
crl-16328	32	4	transactions	transaction	NOUN
crl-16328	32	5	and	and	CCONJ
crl-16328	32	6	librarian	librarian	ADJ
crl-16328	32	7	experience	experience	NOUN
crl-16328	32	8	informs	inform	VERB
crl-16328	32	9	the	the	DET
crl-16328	32	10	efficient	efficient	ADJ
crl-16328	32	11	use	use	NOUN
crl-16328	32	12	of	of	ADP
crl-16328	32	13	qr	qr	NOUN
crl-16328	32	14	codes	code	NOUN
crl-16328	32	15	.	.	PUNCT
crl-16328	33	1	at	at	ADP
crl-16328	33	2	the	the	DET
crl-16328	33	3	university	university	PROPN
crl-16328	33	4	of	of	ADP
crl-16328	33	5	colorado	colorado	PROPN
crl-16328	33	6	at	at	ADP
crl-16328	33	7	boulder	boulder	PROPN
crl-16328	33	8	,	,	PUNCT
crl-16328	33	9	the	the	DET
crl-16328	33	10	libraries	library	NOUN
crl-16328	33	11	began	begin	VERB
crl-16328	33	12	a	a	DET
crl-16328	33	13	study	study	NOUN
crl-16328	33	14	in	in	ADP
crl-16328	33	15	fall	fall	NOUN
crl-16328	33	16	2010	2010	NUM
crl-16328	33	17	using	use	VERB
crl-16328	33	18	microsoft	microsoft	PROPN
crl-16328	33	19	tag	tag	NOUN
crl-16328	33	20	to	to	PART
crl-16328	33	21	plan	plan	VERB
crl-16328	33	22	a	a	DET
crl-16328	33	23	system	system	NOUN
crl-16328	33	24	where	where	SCONJ
crl-16328	33	25	do	do	AUX
crl-16328	33	26	we	we	PRON
crl-16328	33	27	go	go	VERB
crl-16328	33	28	from	from	ADP
crl-16328	33	29	here	here	ADV
crl-16328	33	30	?	?	PUNCT
crl-16328	34	1	491	491	NUM
crl-16328	34	2	of	of	ADP
crl-16328	34	3	qr	qr	PROPN
crl-16328	34	4	code	code	NOUN
crl-16328	34	5	prioritization	prioritization	NOUN
crl-16328	34	6	and	and	CCONJ
crl-16328	34	7	placement	placement	NOUN
crl-16328	34	8	.	.	PUNCT
crl-16328	35	1	contacting	contact	VERB
crl-16328	35	2	librarians	librarian	NOUN
crl-16328	35	3	,	,	PUNCT
crl-16328	35	4	technology	technology	NOUN
crl-16328	35	5	assistance	assistance	NOUN
crl-16328	35	6	,	,	PUNCT
crl-16328	35	7	and	and	CCONJ
crl-16328	35	8	wayfinding	wayfinding	NOUN
crl-16328	35	9	became	become	VERB
crl-16328	35	10	key	key	ADJ
crl-16328	35	11	areas	area	NOUN
crl-16328	35	12	of	of	ADP
crl-16328	35	13	focus	focus	NOUN
crl-16328	35	14	for	for	ADP
crl-16328	35	15	the	the	DET
crl-16328	35	16	project.9	project.9	PROPN
crl-16328	35	17	qr	qr	PROPN
crl-16328	35	18	codes	code	NOUN
crl-16328	35	19	are	be	AUX
crl-16328	35	20	also	also	ADV
crl-16328	35	21	a	a	DET
crl-16328	35	22	component	component	NOUN
crl-16328	35	23	of	of	ADP
crl-16328	35	24	a	a	DET
crl-16328	35	25	relatively	relatively	ADV
crl-16328	35	26	new	new	ADJ
crl-16328	35	27	trend	trend	NOUN
crl-16328	35	28	in	in	ADP
crl-16328	35	29	libraries	library	NOUN
crl-16328	35	30	:	:	PUNCT
crl-16328	35	31	augmented	augment	VERB
crl-16328	35	32	reality	reality	NOUN
crl-16328	35	33	.	.	PUNCT
crl-16328	36	1	augmented	augment	VERB
crl-16328	36	2	(	(	PUNCT
crl-16328	36	3	or	or	CCONJ
crl-16328	36	4	virtual	virtual	ADJ
crl-16328	36	5	)	)	PUNCT
crl-16328	36	6	reality	reality	NOUN
crl-16328	36	7	may	may	AUX
crl-16328	36	8	be	be	AUX
crl-16328	36	9	loosely	loosely	ADV
crl-16328	36	10	defined	define	VERB
crl-16328	36	11	as	as	ADP
crl-16328	36	12	“	"	PUNCT
crl-16328	36	13	a	a	DET
crl-16328	36	14	computergenerated	computergenerated	ADJ
crl-16328	36	15	component	component	NOUN
crl-16328	36	16	that	that	PRON
crl-16328	36	17	is	be	AUX
crl-16328	36	18	added	add	VERB
crl-16328	36	19	to	to	ADP
crl-16328	36	20	the	the	DET
crl-16328	36	21	real	real	ADJ
crl-16328	36	22	environment	environment	NOUN
crl-16328	36	23	.	.	PUNCT
crl-16328	37	1	”10	”10	NOUN
crl-16328	37	2	there	there	PRON
crl-16328	37	3	is	be	VERB
crl-16328	37	4	potential	potential	ADJ
crl-16328	37	5	for	for	SCONJ
crl-16328	37	6	apps	app	NOUN
crl-16328	37	7	to	to	PART
crl-16328	37	8	go	go	VERB
crl-16328	37	9	beyond	beyond	ADP
crl-16328	37	10	displaying	display	VERB
crl-16328	37	11	flat	flat	ADJ
crl-16328	37	12	information	information	NOUN
crl-16328	37	13	(	(	PUNCT
crl-16328	37	14	for	for	ADP
crl-16328	37	15	example	example	NOUN
crl-16328	37	16	,	,	PUNCT
crl-16328	37	17	a	a	DET
crl-16328	37	18	brochure	brochure	NOUN
crl-16328	37	19	or	or	CCONJ
crl-16328	37	20	audio	audio	NOUN
crl-16328	37	21	tour	tour	NOUN
crl-16328	37	22	)	)	PUNCT
crl-16328	37	23	with	with	ADP
crl-16328	37	24	augmented	augment	VERB
crl-16328	37	25	reality	reality	NOUN
crl-16328	37	26	tools	tool	NOUN
crl-16328	37	27	for	for	ADP
crl-16328	37	28	smartphones	smartphone	NOUN
crl-16328	37	29	like	like	ADP
crl-16328	37	30	layar	layar	PROPN
crl-16328	37	31	(	(	PUNCT
crl-16328	37	32	www.layar	www.layar	PROPN
crl-16328	37	33	.	.	PUNCT
crl-16328	37	34	com	com	NOUN
crl-16328	37	35	)	)	PUNCT
crl-16328	37	36	.	.	PUNCT
crl-16328	38	1	in	in	ADP
crl-16328	38	2	fact	fact	NOUN
crl-16328	38	3	,	,	PUNCT
crl-16328	38	4	north	north	PROPN
crl-16328	38	5	carolina	carolina	PROPN
crl-16328	38	6	state	state	PROPN
crl-16328	38	7	libraries	library	NOUN
crl-16328	38	8	built	build	VERB
crl-16328	38	9	their	their	PRON
crl-16328	38	10	own	own	ADJ
crl-16328	38	11	app	app	NOUN
crl-16328	38	12	called	call	VERB
crl-16328	38	13	wolfwalk	wolfwalk	NOUN
crl-16328	38	14	(	(	PUNCT
crl-16328	38	15	www.lib.ncsu.edu/dli/projects/wolfwalk/	www.lib.ncsu.edu/dli/projects/wolfwalk/	PROPN
crl-16328	38	16	)	)	PUNCT
crl-16328	38	17	,	,	PUNCT
crl-16328	38	18	which	which	PRON
crl-16328	38	19	overlays	overlay	VERB
crl-16328	38	20	historical	historical	ADJ
crl-16328	38	21	images	image	NOUN
crl-16328	38	22	from	from	ADP
crl-16328	38	23	the	the	DET
crl-16328	38	24	library	library	ADJ
crl-16328	38	25	archives	archive	NOUN
crl-16328	38	26	at	at	ADP
crl-16328	38	27	more	more	ADJ
crl-16328	38	28	than	than	ADP
crl-16328	38	29	50	50	NUM
crl-16328	38	30	points	point	NOUN
crl-16328	38	31	around	around	ADP
crl-16328	38	32	campus	campus	NOUN
crl-16328	38	33	as	as	ADV
crl-16328	38	34	well	well	ADV
crl-16328	38	35	as	as	ADP
crl-16328	38	36	providing	provide	VERB
crl-16328	38	37	the	the	DET
crl-16328	38	38	basic	basic	ADJ
crl-16328	38	39	library	library	NOUN
crl-16328	38	40	flat	flat	ADJ
crl-16328	38	41	information	information	NOUN
crl-16328	38	42	of	of	ADP
crl-16328	38	43	other	other	ADJ
crl-16328	38	44	mobile	mobile	ADJ
crl-16328	38	45	library	library	NOUN
crl-16328	38	46	apps	app	NOUN
crl-16328	38	47	.	.	PUNCT
crl-16328	39	1	location	location	NOUN
crl-16328	39	2	-	-	PUNCT
crl-16328	39	3	based	base	VERB
crl-16328	39	4	content	content	NOUN
crl-16328	39	5	systems	system	NOUN
crl-16328	39	6	can	can	AUX
crl-16328	39	7	include	include	VERB
crl-16328	39	8	such	such	ADJ
crl-16328	39	9	varying	vary	VERB
crl-16328	39	10	formats	format	NOUN
crl-16328	39	11	as	as	ADP
crl-16328	39	12	historical	historical	ADJ
crl-16328	39	13	maps	map	NOUN
crl-16328	39	14	,	,	PUNCT
crl-16328	39	15	photographs	photograph	NOUN
crl-16328	39	16	,	,	PUNCT
crl-16328	39	17	oral	oral	ADJ
crl-16328	39	18	histories	history	NOUN
crl-16328	39	19	,	,	PUNCT
crl-16328	39	20	and	and	CCONJ
crl-16328	39	21	more	more	ADJ
crl-16328	39	22	.	.	PUNCT
crl-16328	40	1	for	for	ADP
crl-16328	40	2	example	example	NOUN
crl-16328	40	3	,	,	PUNCT
crl-16328	40	4	the	the	DET
crl-16328	40	5	british	british	ADJ
crl-16328	40	6	library	library	NOUN
crl-16328	40	7	has	have	AUX
crl-16328	40	8	launched	launch	VERB
crl-16328	40	9	an	an	DET
crl-16328	40	10	app	app	NOUN
crl-16328	40	11	highlighting	highlight	VERB
crl-16328	40	12	key	key	ADJ
crl-16328	40	13	holdings	holding	NOUN
crl-16328	40	14	in	in	ADP
crl-16328	40	15	its	its	PRON
crl-16328	40	16	vast	vast	ADJ
crl-16328	40	17	collections	collection	NOUN
crl-16328	40	18	,	,	PUNCT
crl-16328	40	19	including	include	VERB
crl-16328	40	20	manuscripts	manuscript	NOUN
crl-16328	40	21	,	,	PUNCT
crl-16328	40	22	musical	musical	ADJ
crl-16328	40	23	scores	score	NOUN
crl-16328	40	24	,	,	PUNCT
crl-16328	40	25	scientific	scientific	ADJ
crl-16328	40	26	and	and	CCONJ
crl-16328	40	27	historical	historical	ADJ
crl-16328	40	28	documents	document	NOUN
crl-16328	40	29	,	,	PUNCT
crl-16328	40	30	and	and	CCONJ
crl-16328	40	31	more	more	ADJ
crl-16328	40	32	.	.	PUNCT
crl-16328	41	1	content	content	NOUN
crl-16328	41	2	is	be	AUX
crl-16328	41	3	supplemented	supplement	VERB
crl-16328	41	4	with	with	ADP
crl-16328	41	5	sound	sound	ADJ
crl-16328	41	6	recordings	recording	NOUN
crl-16328	41	7	and	and	CCONJ
crl-16328	41	8	videos	video	NOUN
crl-16328	41	9	,	,	PUNCT
crl-16328	41	10	and	and	CCONJ
crl-16328	41	11	the	the	DET
crl-16328	41	12	app	app	NOUN
crl-16328	41	13	features	feature	VERB
crl-16328	41	14	updates	update	NOUN
crl-16328	41	15	on	on	ADP
crl-16328	41	16	current	current	ADJ
crl-16328	41	17	exhibitions	exhibition	NOUN
crl-16328	41	18	and	and	CCONJ
crl-16328	41	19	events.11	events.11	NOUN
crl-16328	41	20	another	another	DET
crl-16328	41	21	possible	possible	ADJ
crl-16328	41	22	application	application	NOUN
crl-16328	41	23	of	of	ADP
crl-16328	41	24	mobile	mobile	ADJ
crl-16328	41	25	technology	technology	NOUN
crl-16328	41	26	is	be	AUX
crl-16328	41	27	“	"	PUNCT
crl-16328	41	28	digital	digital	ADJ
crl-16328	41	29	reunion	reunion	NOUN
crl-16328	41	30	,	,	PUNCT
crl-16328	41	31	”	"	PUNCT
crl-16328	41	32	or	or	CCONJ
crl-16328	41	33	the	the	DET
crl-16328	41	34	bringing	bringing	NOUN
crl-16328	41	35	together	together	ADV
crl-16328	41	36	of	of	ADP
crl-16328	41	37	disparate	disparate	ADJ
crl-16328	41	38	collections	collection	NOUN
crl-16328	41	39	into	into	ADP
crl-16328	41	40	a	a	DET
crl-16328	41	41	single	single	ADJ
crl-16328	41	42	unified	unified	ADJ
crl-16328	41	43	information	information	NOUN
crl-16328	41	44	resource	resource	NOUN
crl-16328	41	45	,	,	PUNCT
crl-16328	41	46	regardless	regardless	ADV
crl-16328	41	47	of	of	ADP
crl-16328	41	48	ownership	ownership	NOUN
crl-16328	41	49	or	or	CCONJ
crl-16328	41	50	geographic	geographic	ADJ
crl-16328	41	51	location	location	NOUN
crl-16328	41	52	.	.	PUNCT
crl-16328	42	1	location	location	NOUN
crl-16328	42	2	-	-	PUNCT
crl-16328	42	3	based	base	VERB
crl-16328	42	4	collections	collection	NOUN
crl-16328	42	5	and	and	CCONJ
crl-16328	42	6	resources	resource	NOUN
crl-16328	42	7	can	can	AUX
crl-16328	42	8	be	be	AUX
crl-16328	42	9	curated	curate	VERB
crl-16328	42	10	into	into	ADP
crl-16328	42	11	a	a	DET
crl-16328	42	12	unified	unified	ADJ
crl-16328	42	13	resource	resource	NOUN
crl-16328	42	14	that	that	PRON
crl-16328	42	15	can	can	AUX
crl-16328	42	16	be	be	AUX
crl-16328	42	17	used	use	VERB
crl-16328	42	18	anywhere	anywhere	ADV
crl-16328	42	19	,	,	PUNCT
crl-16328	42	20	anytime	anytime	NOUN
crl-16328	42	21	.	.	PUNCT
crl-16328	43	1	an	an	DET
crl-16328	43	2	interesting	interesting	ADJ
crl-16328	43	3	example	example	NOUN
crl-16328	43	4	is	be	AUX
crl-16328	43	5	that	that	PRON
crl-16328	43	6	of	of	ADP
crl-16328	43	7	the	the	DET
crl-16328	43	8	codex	codex	NOUN
crl-16328	43	9	sinaiticus	sinaiticus	PROPN
crl-16328	43	10	,	,	PUNCT
crl-16328	43	11	a	a	DET
crl-16328	43	12	fourth	fourth	ADJ
crl-16328	43	13	-	-	PUNCT
crl-16328	43	14	century	century	NOUN
crl-16328	43	15	christian	christian	PROPN
crl-16328	43	16	bible	bible	PROPN
crl-16328	43	17	containing	contain	VERB
crl-16328	43	18	the	the	DET
crl-16328	43	19	oldest	old	ADJ
crl-16328	43	20	complete	complete	ADJ
crl-16328	43	21	copy	copy	NOUN
crl-16328	43	22	of	of	ADP
crl-16328	43	23	the	the	DET
crl-16328	43	24	christian	christian	ADJ
crl-16328	43	25	new	new	ADJ
crl-16328	43	26	testament	testament	NOUN
crl-16328	43	27	.	.	PUNCT
crl-16328	44	1	pieces	piece	NOUN
crl-16328	44	2	of	of	ADP
crl-16328	44	3	the	the	DET
crl-16328	44	4	manuscript	manuscript	NOUN
crl-16328	44	5	are	be	AUX
crl-16328	44	6	distributed	distribute	VERB
crl-16328	44	7	among	among	ADP
crl-16328	44	8	the	the	DET
crl-16328	44	9	british	british	ADJ
crl-16328	44	10	library	library	PROPN
crl-16328	44	11	,	,	PUNCT
crl-16328	44	12	st	st	PROPN
crl-16328	44	13	.	.	PROPN
crl-16328	44	14	catherine	catherine	PROPN
crl-16328	44	15	’s	’s	PROPN
crl-16328	44	16	monastery	monastery	PROPN
crl-16328	44	17	in	in	ADP
crl-16328	44	18	sinai	sinai	PROPN
crl-16328	44	19	,	,	PUNCT
crl-16328	44	20	the	the	DET
crl-16328	44	21	national	national	PROPN
crl-16328	44	22	library	library	NOUN
crl-16328	44	23	of	of	ADP
crl-16328	44	24	russia	russia	PROPN
crl-16328	44	25	,	,	PUNCT
crl-16328	44	26	and	and	CCONJ
crl-16328	44	27	leipzig	leipzig	PROPN
crl-16328	44	28	university	university	PROPN
crl-16328	44	29	.	.	PUNCT
crl-16328	45	1	the	the	DET
crl-16328	45	2	existing	exist	VERB
crl-16328	45	3	pieces	piece	NOUN
crl-16328	45	4	of	of	ADP
crl-16328	45	5	the	the	DET
crl-16328	45	6	codex	codex	NOUN
crl-16328	45	7	have	have	AUX
crl-16328	45	8	been	be	AUX
crl-16328	45	9	digitized	digitize	VERB
crl-16328	45	10	and	and	CCONJ
crl-16328	45	11	reunited	reunite	VERB
crl-16328	45	12	in	in	ADP
crl-16328	45	13	a	a	DET
crl-16328	45	14	single	single	ADJ
crl-16328	45	15	online	online	ADJ
crl-16328	45	16	database	database	NOUN
crl-16328	45	17	(	(	PUNCT
crl-16328	45	18	http://codexsinaiticus.org	http://codexsinaiticus.org	PROPN
crl-16328	45	19	)	)	PUNCT
crl-16328	45	20	.	.	PUNCT
crl-16328	46	1	thus	thus	ADV
crl-16328	46	2	,	,	PUNCT
crl-16328	46	3	researchers	researcher	NOUN
crl-16328	46	4	examining	examine	VERB
crl-16328	46	5	the	the	DET
crl-16328	46	6	actual	actual	ADJ
crl-16328	46	7	manuscript	manuscript	NOUN
crl-16328	46	8	in	in	ADP
crl-16328	46	9	one	one	NUM
crl-16328	46	10	location	location	NOUN
crl-16328	46	11	can	can	AUX
crl-16328	46	12	view	view	VERB
crl-16328	46	13	it	it	PRON
crl-16328	46	14	in	in	ADP
crl-16328	46	15	context	context	NOUN
crl-16328	46	16	with	with	ADP
crl-16328	46	17	its	its	PRON
crl-16328	46	18	original	original	ADJ
crl-16328	46	19	arrangement.12	arrangement.12	NOUN
crl-16328	46	20	with	with	ADP
crl-16328	46	21	a	a	DET
crl-16328	46	22	wide	wide	ADJ
crl-16328	46	23	variety	variety	NOUN
crl-16328	46	24	of	of	ADP
crl-16328	46	25	new	new	ADJ
crl-16328	46	26	mobile	mobile	ADJ
crl-16328	46	27	technologies	technology	NOUN
crl-16328	46	28	and	and	CCONJ
crl-16328	46	29	apps	app	NOUN
crl-16328	46	30	,	,	PUNCT
crl-16328	46	31	the	the	DET
crl-16328	46	32	ideal	ideal	NOUN
crl-16328	46	33	of	of	ADP
crl-16328	46	34	“	"	PUNCT
crl-16328	46	35	ubiquitous	ubiquitous	ADJ
crl-16328	46	36	”	"	PUNCT
crl-16328	46	37	reference	reference	NOUN
crl-16328	46	38	service	service	NOUN
crl-16328	46	39	is	be	AUX
crl-16328	46	40	rapidly	rapidly	ADV
crl-16328	46	41	becoming	become	VERB
crl-16328	46	42	the	the	DET
crl-16328	46	43	model	model	NOUN
crl-16328	46	44	of	of	ADP
crl-16328	46	45	public	public	ADJ
crl-16328	46	46	services	service	NOUN
crl-16328	46	47	in	in	ADP
crl-16328	46	48	the	the	DET
crl-16328	46	49	21st	21st	ADJ
crl-16328	46	50	-	-	PUNCT
crl-16328	46	51	century	century	NOUN
crl-16328	46	52	library	library	NOUN
crl-16328	46	53	.	.	PUNCT
crl-16328	47	1	it	it	PRON
crl-16328	47	2	is	be	AUX
crl-16328	47	3	now	now	ADV
crl-16328	47	4	widely	widely	ADV
crl-16328	47	5	understood	understand	VERB
crl-16328	47	6	that	that	SCONJ
crl-16328	47	7	more	more	ADJ
crl-16328	47	8	library	library	NOUN
crl-16328	47	9	users	user	NOUN
crl-16328	47	10	employ	employ	VERB
crl-16328	47	11	mobile	mobile	ADJ
crl-16328	47	12	devices	device	NOUN
crl-16328	47	13	for	for	ADP
crl-16328	47	14	a	a	DET
crl-16328	47	15	variety	variety	NOUN
crl-16328	47	16	of	of	ADP
crl-16328	47	17	uses	use	NOUN
crl-16328	47	18	,	,	PUNCT
crl-16328	47	19	both	both	CCONJ
crl-16328	47	20	personal	personal	ADJ
crl-16328	47	21	and	and	CCONJ
crl-16328	47	22	professional	professional	ADJ
crl-16328	47	23	.	.	PUNCT
crl-16328	48	1	the	the	DET
crl-16328	48	2	challenge	challenge	NOUN
crl-16328	48	3	in	in	ADP
crl-16328	48	4	academic	academic	ADJ
crl-16328	48	5	libraries	library	NOUN
crl-16328	48	6	now	now	ADV
crl-16328	48	7	is	be	AUX
crl-16328	48	8	to	to	PART
crl-16328	48	9	adopt	adopt	VERB
crl-16328	48	10	the	the	DET
crl-16328	48	11	right	right	ADJ
crl-16328	48	12	kind	kind	NOUN
crl-16328	48	13	of	of	ADP
crl-16328	48	14	technology	technology	NOUN
crl-16328	48	15	at	at	ADP
crl-16328	48	16	the	the	DET
crl-16328	48	17	right	right	ADJ
crl-16328	48	18	cost	cost	NOUN
crl-16328	48	19	,	,	PUNCT
crl-16328	48	20	with	with	ADP
crl-16328	48	21	an	an	DET
crl-16328	48	22	informed	informed	ADJ
crl-16328	48	23	staff	staff	NOUN
crl-16328	48	24	offering	offer	VERB
crl-16328	48	25	stable	stable	ADJ
crl-16328	48	26	services	service	NOUN
crl-16328	48	27	.	.	PUNCT
crl-16328	49	1	academic	academic	ADJ
crl-16328	49	2	libraries	library	NOUN
crl-16328	49	3	must	must	AUX
crl-16328	49	4	balance	balance	VERB
crl-16328	49	5	a	a	DET
crl-16328	49	6	“	"	PUNCT
crl-16328	49	7	combination	combination	NOUN
crl-16328	49	8	of	of	ADP
crl-16328	49	9	mobile	mobile	ADJ
crl-16328	49	10	patrons	patron	NOUN
crl-16328	49	11	,	,	PUNCT
crl-16328	49	12	mobile	mobile	ADJ
crl-16328	49	13	content	content	NOUN
crl-16328	49	14	,	,	PUNCT
crl-16328	49	15	and	and	CCONJ
crl-16328	49	16	increasingly	increasingly	ADV
crl-16328	49	17	mobile	mobile	ADJ
crl-16328	49	18	librarians	librarian	NOUN
crl-16328	49	19	.	.	PUNCT
crl-16328	50	1	”13	”13	PROPN
crl-16328	50	2	reference	reference	NOUN
crl-16328	50	3	service	service	NOUN
crl-16328	50	4	is	be	AUX
crl-16328	50	5	becoming	become	VERB
crl-16328	50	6	increasingly	increasingly	ADV
crl-16328	50	7	decentralized	decentralize	VERB
crl-16328	50	8	—	—	PUNCT
crl-16328	50	9	anytime	anytime	ADJ
crl-16328	50	10	,	,	PUNCT
crl-16328	50	11	anywhere	anywhere	ADJ
crl-16328	50	12	reference	reference	NOUN
crl-16328	50	13	—	—	PUNCT
crl-16328	50	14	which	which	PRON
crl-16328	50	15	carries	carry	VERB
crl-16328	50	16	with	with	ADP
crl-16328	50	17	it	it	PRON
crl-16328	50	18	its	its	PRON
crl-16328	50	19	own	own	ADJ
crl-16328	50	20	set	set	NOUN
crl-16328	50	21	of	of	ADP
crl-16328	50	22	pressures	pressure	NOUN
crl-16328	50	23	,	,	PUNCT
crl-16328	50	24	such	such	ADJ
crl-16328	50	25	as	as	ADP
crl-16328	50	26	the	the	DET
crl-16328	50	27	expectation	expectation	NOUN
crl-16328	50	28	for	for	ADP
crl-16328	50	29	24/7	24/7	NOUN
crl-16328	50	30	service	service	NOUN
crl-16328	50	31	and	and	CCONJ
crl-16328	50	32	rapid	rapid	ADJ
crl-16328	50	33	(	(	PUNCT
crl-16328	50	34	almost	almost	ADV
crl-16328	50	35	instant	instant	ADJ
crl-16328	50	36	)	)	PUNCT
crl-16328	50	37	response.14	response.14	NOUN
crl-16328	50	38	however	however	ADV
crl-16328	50	39	,	,	PUNCT
crl-16328	50	40	even	even	ADV
crl-16328	50	41	mobile	mobile	ADJ
crl-16328	50	42	users	user	NOUN
crl-16328	50	43	will	will	AUX
crl-16328	50	44	continue	continue	VERB
crl-16328	50	45	to	to	PART
crl-16328	50	46	rely	rely	VERB
crl-16328	50	47	on	on	ADP
crl-16328	50	48	f2f	f2f	NOUN
crl-16328	50	49	interactions	interaction	NOUN
crl-16328	50	50	with	with	ADP
crl-16328	50	51	librarians	librarian	NOUN
crl-16328	50	52	,	,	PUNCT
crl-16328	50	53	and	and	CCONJ
crl-16328	50	54	their	their	PRON
crl-16328	50	55	optimal	optimal	ADJ
crl-16328	50	56	placement	placement	NOUN
crl-16328	50	57	will	will	AUX
crl-16328	50	58	continue	continue	VERB
crl-16328	50	59	to	to	PART
crl-16328	50	60	be	be	AUX
crl-16328	50	61	important	important	ADJ
crl-16328	50	62	.	.	PUNCT
crl-16328	51	1	increased	increase	VERB
crl-16328	51	2	demand	demand	NOUN
crl-16328	51	3	for	for	ADP
crl-16328	51	4	services	service	NOUN
crl-16328	51	5	can	can	AUX
crl-16328	51	6	also	also	ADV
crl-16328	51	7	create	create	VERB
crl-16328	51	8	opportunities	opportunity	NOUN
crl-16328	51	9	for	for	ADP
crl-16328	51	10	collaboration	collaboration	NOUN
crl-16328	51	11	.	.	PUNCT
crl-16328	52	1	for	for	ADP
crl-16328	52	2	instance	instance	NOUN
crl-16328	52	3	,	,	PUNCT
crl-16328	52	4	the	the	DET
crl-16328	52	5	“	"	PUNCT
crl-16328	52	6	library	library	NOUN
crl-16328	52	7	outside	outside	ADP
crl-16328	52	8	the	the	DET
crl-16328	52	9	library	library	NOUN
crl-16328	52	10	”	"	PUNCT
crl-16328	52	11	team	team	NOUN
crl-16328	52	12	at	at	ADP
crl-16328	52	13	cornell	cornell	PROPN
crl-16328	52	14	university	university	PROPN
crl-16328	52	15	libraries	library	NOUN
crl-16328	52	16	worked	work	VERB
crl-16328	52	17	with	with	ADP
crl-16328	52	18	students	student	NOUN
crl-16328	52	19	in	in	ADP
crl-16328	52	20	a	a	DET
crl-16328	52	21	computer	computer	NOUN
crl-16328	52	22	science	science	NOUN
crl-16328	52	23	class	class	NOUN
crl-16328	52	24	to	to	PART
crl-16328	52	25	develop	develop	VERB
crl-16328	52	26	an	an	DET
crl-16328	52	27	iphone/	iphone/	NUM
crl-16328	52	28	ipod	ipod	ADJ
crl-16328	52	29	touch	touch	NOUN
crl-16328	52	30	app	app	NOUN
crl-16328	52	31	with	with	ADP
crl-16328	52	32	features	feature	NOUN
crl-16328	52	33	including	include	VERB
crl-16328	52	34	a	a	DET
crl-16328	52	35	catalog	catalog	NOUN
crl-16328	52	36	search	search	NOUN
crl-16328	52	37	,	,	PUNCT
crl-16328	52	38	access	access	NOUN
crl-16328	52	39	to	to	ADP
crl-16328	52	40	user	user	NOUN
crl-16328	52	41	accounts	account	NOUN
crl-16328	52	42	,	,	PUNCT
crl-16328	52	43	contact	contact	NOUN
crl-16328	52	44	and	and	CCONJ
crl-16328	52	45	hours	hour	NOUN
crl-16328	52	46	information	information	NOUN
crl-16328	52	47	,	,	PUNCT
crl-16328	52	48	and	and	CCONJ
crl-16328	52	49	an	an	DET
crl-16328	52	50	interactive	interactive	ADJ
crl-16328	52	51	map.15	map.15	NOUN
crl-16328	52	52	the	the	DET
crl-16328	52	53	wide	wide	ADJ
crl-16328	52	54	variety	variety	NOUN
crl-16328	52	55	of	of	ADP
crl-16328	52	56	library	library	ADJ
crl-16328	52	57	mobile	mobile	NOUN
crl-16328	52	58	technologies	technology	NOUN
crl-16328	52	59	may	may	AUX
crl-16328	52	60	help	help	VERB
crl-16328	52	61	answer	answer	VERB
crl-16328	52	62	many	many	ADJ
crl-16328	52	63	location	location	NOUN
crl-16328	52	64	-	-	PUNCT
crl-16328	52	65	based	base	VERB
crl-16328	52	66	questions	question	NOUN
crl-16328	52	67	and	and	CCONJ
crl-16328	52	68	provide	provide	VERB
crl-16328	52	69	another	another	DET
crl-16328	52	70	venue	venue	NOUN
crl-16328	52	71	for	for	SCONJ
crl-16328	52	72	users	user	NOUN
crl-16328	52	73	to	to	PART
crl-16328	52	74	ask	ask	VERB
crl-16328	52	75	other	other	ADJ
crl-16328	52	76	questions	question	NOUN
crl-16328	52	77	(	(	PUNCT
crl-16328	52	78	such	such	ADJ
crl-16328	52	79	as	as	ADP
crl-16328	52	80	chat	chat	NOUN
crl-16328	52	81	/	/	SYM
crl-16328	52	82	text	text	NOUN
crl-16328	52	83	reference	reference	NOUN
crl-16328	52	84	)	)	PUNCT
crl-16328	52	85	,	,	PUNCT
crl-16328	52	86	but	but	CCONJ
crl-16328	52	87	the	the	DET
crl-16328	52	88	same	same	ADJ
crl-16328	52	89	transaction	transaction	NOUN
crl-16328	52	90	analysis	analysis	NOUN
crl-16328	52	91	that	that	PRON
crl-16328	52	92	could	could	AUX
crl-16328	52	93	inform	inform	VERB
crl-16328	52	94	any	any	DET
crl-16328	52	95	mobile	mobile	ADJ
crl-16328	52	96	app	app	NOUN
crl-16328	52	97	development	development	NOUN
crl-16328	52	98	might	might	AUX
crl-16328	52	99	also	also	ADV
crl-16328	52	100	assist	assist	VERB
crl-16328	52	101	with	with	ADP
crl-16328	52	102	staffing	staffing	NOUN
crl-16328	52	103	decisions	decision	NOUN
crl-16328	52	104	related	relate	VERB
crl-16328	52	105	to	to	ADP
crl-16328	52	106	both	both	CCONJ
crl-16328	52	107	virtual	virtual	ADJ
crl-16328	52	108	and	and	CCONJ
crl-16328	52	109	physical	physical	ADJ
crl-16328	52	110	service	service	NOUN
crl-16328	52	111	points	point	NOUN
crl-16328	52	112	.	.	PUNCT
crl-16328	53	1	analysis	analysis	NOUN
crl-16328	53	2	of	of	ADP
crl-16328	53	3	reference	reference	NOUN
crl-16328	53	4	transcripts	transcript	NOUN
crl-16328	53	5	allows	allow	VERB
crl-16328	53	6	libraries	library	NOUN
crl-16328	53	7	to	to	PART
crl-16328	53	8	determine	determine	VERB
crl-16328	53	9	the	the	DET
crl-16328	53	10	most	most	ADV
crl-16328	53	11	frequently	frequently	ADV
crl-16328	53	12	asked	ask	VERB
crl-16328	53	13	questions	question	NOUN
crl-16328	53	14	and	and	CCONJ
crl-16328	53	15	also	also	ADV
crl-16328	53	16	the	the	DET
crl-16328	53	17	service	service	NOUN
crl-16328	53	18	points	point	NOUN
crl-16328	53	19	at	at	ADP
crl-16328	53	20	which	which	PRON
crl-16328	53	21	questions	question	NOUN
crl-16328	53	22	are	be	AUX
crl-16328	53	23	most	most	ADV
crl-16328	53	24	frequently	frequently	ADV
crl-16328	53	25	asked.16	asked.16	PROPN
crl-16328	53	26	in	in	ADP
crl-16328	53	27	other	other	ADJ
crl-16328	53	28	studies	study	NOUN
crl-16328	53	29	,	,	PUNCT
crl-16328	53	30	quantitative	quantitative	ADJ
crl-16328	53	31	and	and	CCONJ
crl-16328	53	32	qualitative	qualitative	ADJ
crl-16328	53	33	analysis	analysis	NOUN
crl-16328	53	34	of	of	ADP
crl-16328	53	35	data	datum	NOUN
crl-16328	53	36	has	have	AUX
crl-16328	53	37	helped	help	VERB
crl-16328	53	38	to	to	ADP
crl-16328	53	39	492	492	NUM
crl-16328	53	40	college	college	PROPN
crl-16328	53	41	&	&	CCONJ
crl-16328	53	42	research	research	PROPN
crl-16328	53	43	libraries	library	NOUN
crl-16328	53	44	september	september	PROPN
crl-16328	53	45	2013	2013	NUM
crl-16328	53	46	evaluate	evaluate	VERB
crl-16328	53	47	and	and	CCONJ
crl-16328	53	48	improve	improve	VERB
crl-16328	53	49	library	library	ADJ
crl-16328	53	50	services	service	NOUN
crl-16328	53	51	,	,	PUNCT
crl-16328	53	52	but	but	CCONJ
crl-16328	53	53	few	few	ADJ
crl-16328	53	54	focus	focus	NOUN
crl-16328	53	55	on	on	ADP
crl-16328	53	56	location	location	NOUN
crl-16328	53	57	-	-	PUNCT
crl-16328	53	58	based	base	VERB
crl-16328	53	59	questions	question	NOUN
crl-16328	53	60	and	and	CCONJ
crl-16328	53	61	the	the	DET
crl-16328	53	62	locations	location	NOUN
crl-16328	53	63	where	where	SCONJ
crl-16328	53	64	those	those	DET
crl-16328	53	65	questions	question	NOUN
crl-16328	53	66	are	be	AUX
crl-16328	53	67	asked	ask	VERB
crl-16328	53	68	.	.	PUNCT
crl-16328	54	1	one	one	NUM
crl-16328	54	2	study	study	NOUN
crl-16328	54	3	found	find	VERB
crl-16328	54	4	89	89	NUM
crl-16328	54	5	percent	percent	NOUN
crl-16328	54	6	of	of	ADP
crl-16328	54	7	reference	reference	NOUN
crl-16328	54	8	transactions	transaction	NOUN
crl-16328	54	9	in	in	ADP
crl-16328	54	10	an	an	DET
crl-16328	54	11	academic	academic	ADJ
crl-16328	54	12	setting	setting	NOUN
crl-16328	54	13	do	do	AUX
crl-16328	54	14	not	not	PART
crl-16328	54	15	require	require	VERB
crl-16328	54	16	librarian	librarian	ADJ
crl-16328	54	17	expertise	expertise	NOUN
crl-16328	54	18	to	to	PART
crl-16328	54	19	be	be	AUX
crl-16328	54	20	answered	answer	VERB
crl-16328	54	21	,	,	PUNCT
crl-16328	54	22	and	and	CCONJ
crl-16328	54	23	any	any	DET
crl-16328	54	24	trained	train	VERB
crl-16328	54	25	library	library	NOUN
crl-16328	54	26	staff	staff	NOUN
crl-16328	54	27	could	could	AUX
crl-16328	54	28	address	address	VERB
crl-16328	54	29	most	most	ADJ
crl-16328	54	30	user	user	NOUN
crl-16328	54	31	concerns.17	concerns.17	NOUN
crl-16328	54	32	determining	determine	VERB
crl-16328	54	33	librarian	librarian	ADJ
crl-16328	54	34	expertise	expertise	NOUN
crl-16328	54	35	may	may	AUX
crl-16328	54	36	not	not	PART
crl-16328	54	37	be	be	AUX
crl-16328	54	38	reliably	reliably	ADV
crl-16328	54	39	defined	define	VERB
crl-16328	54	40	,	,	PUNCT
crl-16328	54	41	but	but	CCONJ
crl-16328	54	42	several	several	ADJ
crl-16328	54	43	locationbased	locationbase	VERB
crl-16328	54	44	question	question	NOUN
crl-16328	54	45	studies	study	NOUN
crl-16328	54	46	have	have	AUX
crl-16328	54	47	found	find	VERB
crl-16328	54	48	similar	similar	ADJ
crl-16328	54	49	statistics	statistic	NOUN
crl-16328	54	50	that	that	PRON
crl-16328	54	51	point	point	VERB
crl-16328	54	52	to	to	ADP
crl-16328	54	53	concerns	concern	NOUN
crl-16328	54	54	on	on	ADP
crl-16328	54	55	whether	whether	SCONJ
crl-16328	54	56	optimal	optimal	ADJ
crl-16328	54	57	staffing	staffing	NOUN
crl-16328	54	58	includes	include	VERB
crl-16328	54	59	professional	professional	ADJ
crl-16328	54	60	librarians	librarian	NOUN
crl-16328	54	61	at	at	ADP
crl-16328	54	62	physical	physical	ADJ
crl-16328	54	63	desks	desk	NOUN
crl-16328	54	64	.	.	PUNCT
crl-16328	55	1	location	location	NOUN
crl-16328	55	2	-	-	PUNCT
crl-16328	55	3	based	base	VERB
crl-16328	55	4	questions	question	NOUN
crl-16328	55	5	are	be	AUX
crl-16328	55	6	inquiries	inquiry	NOUN
crl-16328	55	7	that	that	SCONJ
crl-16328	55	8	concern	concern	VERB
crl-16328	55	9	a	a	DET
crl-16328	55	10	georeferenceable	georeferenceable	ADJ
crl-16328	55	11	site	site	NOUN
crl-16328	55	12	,	,	PUNCT
crl-16328	55	13	and	and	CCONJ
crl-16328	55	14	whether	whether	SCONJ
crl-16328	55	15	a	a	DET
crl-16328	55	16	question	question	NOUN
crl-16328	55	17	concerns	concern	VERB
crl-16328	55	18	a	a	DET
crl-16328	55	19	location	location	NOUN
crl-16328	55	20	or	or	CCONJ
crl-16328	55	21	not	not	PART
crl-16328	55	22	provides	provide	VERB
crl-16328	55	23	a	a	DET
crl-16328	55	24	operationalizable	operationalizable	ADJ
crl-16328	55	25	definition	definition	NOUN
crl-16328	55	26	for	for	ADP
crl-16328	55	27	study.18	study.18	NOUN
crl-16328	55	28	the	the	DET
crl-16328	55	29	average	average	ADJ
crl-16328	55	30	percentage	percentage	NOUN
crl-16328	55	31	of	of	ADP
crl-16328	55	32	location	location	NOUN
crl-16328	55	33	-	-	PUNCT
crl-16328	55	34	based	base	VERB
crl-16328	55	35	questions	question	NOUN
crl-16328	55	36	in	in	ADP
crl-16328	55	37	seven	seven	NUM
crl-16328	55	38	studies	study	NOUN
crl-16328	55	39	conducted	conduct	VERB
crl-16328	55	40	on	on	ADP
crl-16328	55	41	virtual	virtual	ADJ
crl-16328	55	42	reference	reference	NOUN
crl-16328	55	43	services	service	NOUN
crl-16328	55	44	was	be	AUX
crl-16328	55	45	47.3	47.3	NUM
crl-16328	55	46	percent.19	percent.19	NOUN
crl-16328	55	47	location	location	NOUN
crl-16328	55	48	-	-	PUNCT
crl-16328	55	49	based	base	VERB
crl-16328	55	50	questions	question	NOUN
crl-16328	55	51	consist	consist	VERB
crl-16328	55	52	of	of	ADP
crl-16328	55	53	two	two	NUM
crl-16328	55	54	types	type	NOUN
crl-16328	55	55	:	:	PUNCT
crl-16328	55	56	wayfinding	wayfinde	VERB
crl-16328	55	57	questions	question	NOUN
crl-16328	55	58	(	(	PUNCT
crl-16328	55	59	for	for	ADP
crl-16328	55	60	instance	instance	NOUN
crl-16328	55	61	,	,	PUNCT
crl-16328	55	62	“	"	PUNCT
crl-16328	55	63	where	where	SCONJ
crl-16328	55	64	is	be	AUX
crl-16328	55	65	room	room	NOUN
crl-16328	55	66	105	105	NUM
crl-16328	55	67	?	?	PUNCT
crl-16328	55	68	”	"	PUNCT
crl-16328	55	69	)	)	PUNCT
crl-16328	55	70	and	and	CCONJ
crl-16328	55	71	location	location	NOUN
crl-16328	55	72	-	-	PUNCT
crl-16328	55	73	attribute	attribute	NOUN
crl-16328	55	74	questions	question	NOUN
crl-16328	55	75	(	(	PUNCT
crl-16328	55	76	for	for	ADP
crl-16328	55	77	example	example	NOUN
crl-16328	55	78	,	,	PUNCT
crl-16328	55	79	“	"	PUNCT
crl-16328	55	80	what	what	PRON
crl-16328	55	81	are	be	AUX
crl-16328	55	82	your	your	PRON
crl-16328	55	83	hours	hour	NOUN
crl-16328	55	84	?	?	PUNCT
crl-16328	55	85	”	"	PUNCT
crl-16328	55	86	)	)	PUNCT
crl-16328	55	87	.	.	PUNCT
crl-16328	56	1	past	past	ADP
crl-16328	56	2	location	location	NOUN
crl-16328	56	3	-	-	PUNCT
crl-16328	56	4	based	base	VERB
crl-16328	56	5	question	question	NOUN
crl-16328	56	6	studies	study	NOUN
crl-16328	56	7	focused	focus	VERB
crl-16328	56	8	on	on	ADP
crl-16328	56	9	virtual	virtual	ADJ
crl-16328	56	10	reference	reference	NOUN
crl-16328	56	11	,	,	PUNCT
crl-16328	56	12	since	since	SCONJ
crl-16328	56	13	those	those	DET
crl-16328	56	14	researchers	researcher	NOUN
crl-16328	56	15	were	be	AUX
crl-16328	56	16	concerned	concern	VERB
crl-16328	56	17	with	with	ADP
crl-16328	56	18	the	the	DET
crl-16328	56	19	dynamics	dynamic	NOUN
crl-16328	56	20	of	of	ADP
crl-16328	56	21	remote	remote	ADJ
crl-16328	56	22	reference	reference	NOUN
crl-16328	56	23	staff	staff	NOUN
crl-16328	56	24	answering	answer	VERB
crl-16328	56	25	questions	question	NOUN
crl-16328	56	26	beyond	beyond	ADP
crl-16328	56	27	their	their	PRON
crl-16328	56	28	location	location	NOUN
crl-16328	56	29	.	.	PUNCT
crl-16328	57	1	the	the	DET
crl-16328	57	2	same	same	ADJ
crl-16328	57	3	typology	typology	NOUN
crl-16328	57	4	is	be	AUX
crl-16328	57	5	also	also	ADV
crl-16328	57	6	useful	useful	ADJ
crl-16328	57	7	to	to	PART
crl-16328	57	8	inform	inform	VERB
crl-16328	57	9	optimal	optimal	ADJ
crl-16328	57	10	library	library	NOUN
crl-16328	57	11	staffing	staffing	NOUN
crl-16328	57	12	by	by	ADP
crl-16328	57	13	looking	look	VERB
crl-16328	57	14	at	at	ADP
crl-16328	57	15	where	where	SCONJ
crl-16328	57	16	questions	question	NOUN
crl-16328	57	17	are	be	AUX
crl-16328	57	18	asked	ask	VERB
crl-16328	57	19	.	.	PUNCT
crl-16328	58	1	the	the	DET
crl-16328	58	2	analysis	analysis	NOUN
crl-16328	58	3	of	of	ADP
crl-16328	58	4	reference	reference	NOUN
crl-16328	58	5	transactions	transaction	NOUN
crl-16328	58	6	answered	answer	VERB
crl-16328	58	7	at	at	ADP
crl-16328	58	8	service	service	NOUN
crl-16328	58	9	points	point	NOUN
crl-16328	58	10	throughout	throughout	ADP
crl-16328	58	11	uk	uk	PROPN
crl-16328	58	12	libraries	library	NOUN
crl-16328	58	13	provides	provide	VERB
crl-16328	58	14	not	not	PART
crl-16328	58	15	only	only	ADV
crl-16328	58	16	content	content	NOUN
crl-16328	58	17	to	to	PART
crl-16328	58	18	inform	inform	VERB
crl-16328	58	19	staffing	staffing	NOUN
crl-16328	58	20	,	,	PUNCT
crl-16328	58	21	but	but	CCONJ
crl-16328	58	22	the	the	DET
crl-16328	58	23	development	development	NOUN
crl-16328	58	24	of	of	ADP
crl-16328	58	25	a	a	DET
crl-16328	58	26	mobile	mobile	ADJ
crl-16328	58	27	library	library	NOUN
crl-16328	58	28	app	app	NOUN
crl-16328	58	29	as	as	ADV
crl-16328	58	30	well	well	ADV
crl-16328	58	31	.	.	PUNCT
crl-16328	59	1	proactively	proactively	ADV
crl-16328	59	2	supplying	supply	VERB
crl-16328	59	3	answers	answer	NOUN
crl-16328	59	4	to	to	PART
crl-16328	59	5	frequently	frequently	ADV
crl-16328	59	6	asked	ask	VERB
crl-16328	59	7	wayfinding	wayfinding	NOUN
crl-16328	59	8	questions	question	NOUN
crl-16328	59	9	with	with	ADP
crl-16328	59	10	a	a	DET
crl-16328	59	11	mobile	mobile	ADJ
crl-16328	59	12	app	app	NOUN
crl-16328	59	13	will	will	AUX
crl-16328	59	14	allow	allow	VERB
crl-16328	59	15	librarians	librarian	NOUN
crl-16328	59	16	to	to	PART
crl-16328	59	17	reallocate	reallocate	VERB
crl-16328	59	18	their	their	PRON
crl-16328	59	19	time	time	NOUN
crl-16328	59	20	to	to	ADP
crl-16328	59	21	more	more	ADJ
crl-16328	59	22	in	in	ADP
crl-16328	59	23	-	-	PUNCT
crl-16328	59	24	depth	depth	NOUN
crl-16328	59	25	reference	reference	NOUN
crl-16328	59	26	queries	query	NOUN
crl-16328	59	27	and	and	CCONJ
crl-16328	59	28	consultations	consultation	NOUN
crl-16328	59	29	.	.	PUNCT
crl-16328	60	1	still	still	ADV
crl-16328	60	2	,	,	PUNCT
crl-16328	60	3	users	user	NOUN
crl-16328	60	4	will	will	AUX
crl-16328	60	5	ask	ask	VERB
crl-16328	60	6	f2f	f2f	ADJ
crl-16328	60	7	questions	question	NOUN
crl-16328	60	8	,	,	PUNCT
crl-16328	60	9	and	and	CCONJ
crl-16328	60	10	a	a	DET
crl-16328	60	11	review	review	NOUN
crl-16328	60	12	of	of	ADP
crl-16328	60	13	where	where	SCONJ
crl-16328	60	14	questions	question	NOUN
crl-16328	60	15	are	be	AUX
crl-16328	60	16	asked	ask	VERB
crl-16328	60	17	informs	inform	VERB
crl-16328	60	18	the	the	DET
crl-16328	60	19	locations	location	NOUN
crl-16328	60	20	where	where	SCONJ
crl-16328	60	21	librarians	librarian	NOUN
crl-16328	60	22	’	'	PUNCT
crl-16328	60	23	services	service	NOUN
crl-16328	60	24	may	may	AUX
crl-16328	60	25	be	be	AUX
crl-16328	60	26	needed	need	VERB
crl-16328	60	27	most	most	ADV
crl-16328	60	28	.	.	PUNCT
crl-16328	61	1	at	at	ADP
crl-16328	61	2	a	a	DET
crl-16328	61	3	time	time	NOUN
crl-16328	61	4	when	when	SCONJ
crl-16328	61	5	a	a	DET
crl-16328	61	6	librarian	librarian	NOUN
crl-16328	61	7	may	may	AUX
crl-16328	61	8	be	be	AUX
crl-16328	61	9	anywhere	anywhere	ADV
crl-16328	61	10	to	to	PART
crl-16328	61	11	help	help	VERB
crl-16328	61	12	users	user	NOUN
crl-16328	61	13	,	,	PUNCT
crl-16328	61	14	does	do	AUX
crl-16328	61	15	it	it	PRON
crl-16328	61	16	matter	matter	VERB
crl-16328	61	17	where	where	SCONJ
crl-16328	61	18	librarians	librarian	NOUN
crl-16328	61	19	are	be	AUX
crl-16328	61	20	?	?	PUNCT
crl-16328	62	1	the	the	DET
crl-16328	62	2	location	location	NOUN
crl-16328	62	3	of	of	ADP
crl-16328	62	4	reference	reference	NOUN
crl-16328	62	5	staff	staff	NOUN
crl-16328	62	6	deserves	deserve	VERB
crl-16328	62	7	further	further	ADJ
crl-16328	62	8	study	study	NOUN
crl-16328	62	9	,	,	PUNCT
crl-16328	62	10	as	as	SCONJ
crl-16328	62	11	technology	technology	NOUN
crl-16328	62	12	removes	remove	VERB
crl-16328	62	13	the	the	DET
crl-16328	62	14	importance	importance	NOUN
crl-16328	62	15	of	of	ADP
crl-16328	62	16	distance	distance	NOUN
crl-16328	62	17	,	,	PUNCT
crl-16328	62	18	and	and	CCONJ
crl-16328	62	19	staff	staff	NOUN
crl-16328	62	20	remain	remain	VERB
crl-16328	62	21	a	a	DET
crl-16328	62	22	large	large	ADJ
crl-16328	62	23	expense	expense	NOUN
crl-16328	62	24	for	for	ADP
crl-16328	62	25	most	most	ADJ
crl-16328	62	26	libraries	library	NOUN
crl-16328	62	27	.	.	PUNCT
crl-16328	63	1	this	this	DET
crl-16328	63	2	study	study	NOUN
crl-16328	63	3	is	be	AUX
crl-16328	63	4	only	only	ADV
crl-16328	63	5	one	one	NUM
crl-16328	63	6	snapshot	snapshot	NOUN
crl-16328	63	7	of	of	ADP
crl-16328	63	8	findings	finding	NOUN
crl-16328	63	9	,	,	PUNCT
crl-16328	63	10	but	but	CCONJ
crl-16328	63	11	it	it	PRON
crl-16328	63	12	provides	provide	VERB
crl-16328	63	13	a	a	DET
crl-16328	63	14	model	model	NOUN
crl-16328	63	15	for	for	ADP
crl-16328	63	16	future	future	ADJ
crl-16328	63	17	work	work	NOUN
crl-16328	63	18	in	in	ADP
crl-16328	63	19	this	this	DET
crl-16328	63	20	area	area	NOUN
crl-16328	63	21	.	.	PUNCT
crl-16328	64	1	methodology	methodology	NOUN
crl-16328	64	2	the	the	DET
crl-16328	64	3	purpose	purpose	NOUN
crl-16328	64	4	of	of	ADP
crl-16328	64	5	this	this	DET
crl-16328	64	6	study	study	NOUN
crl-16328	64	7	was	be	AUX
crl-16328	64	8	to	to	PART
crl-16328	64	9	conduct	conduct	VERB
crl-16328	64	10	content	content	NOUN
crl-16328	64	11	analysis	analysis	NOUN
crl-16328	64	12	of	of	ADP
crl-16328	64	13	reference	reference	NOUN
crl-16328	64	14	transactions	transaction	NOUN
crl-16328	64	15	to	to	PART
crl-16328	64	16	address	address	VERB
crl-16328	64	17	these	these	DET
crl-16328	64	18	research	research	NOUN
crl-16328	64	19	questions	question	NOUN
crl-16328	64	20	:	:	PUNCT
crl-16328	65	1	1	1	X
crl-16328	65	2	.	.	X
crl-16328	65	3	what	what	PRON
crl-16328	65	4	is	be	AUX
crl-16328	65	5	the	the	DET
crl-16328	65	6	quantity	quantity	NOUN
crl-16328	65	7	of	of	ADP
crl-16328	65	8	locationbased	locationbased	ADJ
crl-16328	65	9	questions	question	NOUN
crl-16328	65	10	asked	ask	VERB
crl-16328	65	11	on	on	ADP
crl-16328	65	12	campus	campus	NOUN
crl-16328	65	13	?	?	PUNCT
crl-16328	66	1	2	2	X
crl-16328	66	2	.	.	X
crl-16328	66	3	what	what	PRON
crl-16328	66	4	is	be	AUX
crl-16328	66	5	the	the	DET
crl-16328	66	6	quantity	quantity	NOUN
crl-16328	66	7	of	of	ADP
crl-16328	66	8	subjectbased	subjectbase	VERB
crl-16328	66	9	questions	question	NOUN
crl-16328	66	10	asked	ask	VERB
crl-16328	66	11	on	on	ADP
crl-16328	66	12	campus	campus	NOUN
crl-16328	66	13	?	?	PUNCT
crl-16328	67	1	3	3	X
crl-16328	67	2	.	.	X
crl-16328	67	3	where	where	SCONJ
crl-16328	67	4	are	be	AUX
crl-16328	67	5	these	these	DET
crl-16328	67	6	questions	question	NOUN
crl-16328	67	7	asked	ask	VERB
crl-16328	67	8	on	on	ADP
crl-16328	67	9	campus	campus	NOUN
crl-16328	67	10	?	?	PUNCT
crl-16328	68	1	findings	finding	NOUN
crl-16328	68	2	of	of	ADP
crl-16328	68	3	this	this	DET
crl-16328	68	4	content	content	NOUN
crl-16328	68	5	analysis	analysis	NOUN
crl-16328	68	6	will	will	AUX
crl-16328	68	7	assist	assist	VERB
crl-16328	68	8	the	the	DET
crl-16328	68	9	administration	administration	NOUN
crl-16328	68	10	in	in	ADP
crl-16328	68	11	making	make	VERB
crl-16328	68	12	decisions	decision	NOUN
crl-16328	68	13	to	to	PART
crl-16328	68	14	provide	provide	VERB
crl-16328	68	15	optimal	optimal	ADJ
crl-16328	68	16	staffing	staffing	NOUN
crl-16328	68	17	at	at	ADP
crl-16328	68	18	academic	academic	ADJ
crl-16328	68	19	library	library	NOUN
crl-16328	68	20	service	service	NOUN
crl-16328	68	21	points	point	NOUN
crl-16328	68	22	.	.	PUNCT
crl-16328	69	1	reference	reference	NOUN
crl-16328	69	2	transactions	transaction	NOUN
crl-16328	69	3	also	also	ADV
crl-16328	69	4	provide	provide	VERB
crl-16328	69	5	data	datum	NOUN
crl-16328	69	6	on	on	ADP
crl-16328	69	7	locationbased	locationbased	ADJ
crl-16328	69	8	questions	question	NOUN
crl-16328	69	9	to	to	PART
crl-16328	69	10	inform	inform	VERB
crl-16328	69	11	a	a	DET
crl-16328	69	12	library	library	NOUN
crl-16328	69	13	mobile	mobile	ADJ
crl-16328	69	14	app	app	PROPN
crl-16328	69	15	,	,	PUNCT
crl-16328	69	16	but	but	CCONJ
crl-16328	69	17	the	the	DET
crl-16328	69	18	app	app	NOUN
crl-16328	69	19	will	will	AUX
crl-16328	69	20	not	not	PART
crl-16328	69	21	answer	answer	VERB
crl-16328	69	22	all	all	DET
crl-16328	69	23	reference	reference	NOUN
crl-16328	69	24	questions	question	NOUN
crl-16328	69	25	.	.	PUNCT
crl-16328	70	1	many	many	ADJ
crl-16328	70	2	questions	question	NOUN
crl-16328	70	3	asked	ask	VERB
crl-16328	70	4	at	at	ADP
crl-16328	70	5	physical	physical	ADJ
crl-16328	70	6	reference	reference	NOUN
crl-16328	70	7	desks	desk	NOUN
crl-16328	70	8	are	be	AUX
crl-16328	70	9	not	not	PART
crl-16328	70	10	about	about	ADP
crl-16328	70	11	any	any	DET
crl-16328	70	12	precise	precise	ADJ
crl-16328	70	13	place	place	NOUN
crl-16328	70	14	,	,	PUNCT
crl-16328	70	15	such	such	ADJ
crl-16328	70	16	as	as	ADP
crl-16328	70	17	when	when	SCONJ
crl-16328	70	18	a	a	DET
crl-16328	70	19	user	user	NOUN
crl-16328	70	20	needs	need	VERB
crl-16328	70	21	to	to	PART
crl-16328	70	22	reset	reset	VERB
crl-16328	70	23	his	his	PRON
crl-16328	70	24	or	or	CCONJ
crl-16328	70	25	her	her	PRON
crl-16328	70	26	password	password	NOUN
crl-16328	70	27	or	or	CCONJ
crl-16328	70	28	locate	locate	ADJ
crl-16328	70	29	articles	article	NOUN
crl-16328	70	30	for	for	ADP
crl-16328	70	31	a	a	DET
crl-16328	70	32	research	research	NOUN
crl-16328	70	33	paper	paper	NOUN
crl-16328	70	34	.	.	PUNCT
crl-16328	71	1	with	with	ADP
crl-16328	71	2	budget	budget	NOUN
crl-16328	71	3	restrictions	restriction	NOUN
crl-16328	71	4	,	,	PUNCT
crl-16328	71	5	academic	academic	ADJ
crl-16328	71	6	libraries	library	NOUN
crl-16328	71	7	must	must	AUX
crl-16328	71	8	face	face	VERB
crl-16328	71	9	difficult	difficult	ADJ
crl-16328	71	10	decisions	decision	NOUN
crl-16328	71	11	on	on	ADP
crl-16328	71	12	how	how	SCONJ
crl-16328	71	13	to	to	PART
crl-16328	71	14	provide	provide	VERB
crl-16328	71	15	the	the	DET
crl-16328	71	16	most	most	ADV
crl-16328	71	17	optimal	optimal	ADJ
crl-16328	71	18	point	point	NOUN
crl-16328	71	19	-	-	PUNCT
crl-16328	71	20	of	of	ADP
crl-16328	71	21	-	-	PUNCT
crl-16328	71	22	need	need	NOUN
crl-16328	71	23	reference	reference	NOUN
crl-16328	71	24	services	service	NOUN
crl-16328	71	25	to	to	ADP
crl-16328	71	26	their	their	PRON
crl-16328	71	27	students	student	NOUN
crl-16328	71	28	,	,	PUNCT
crl-16328	71	29	faculty	faculty	NOUN
crl-16328	71	30	,	,	PUNCT
crl-16328	71	31	staff	staff	NOUN
crl-16328	71	32	,	,	PUNCT
crl-16328	71	33	and	and	CCONJ
crl-16328	71	34	community	community	NOUN
crl-16328	71	35	users	user	NOUN
crl-16328	71	36	.	.	PUNCT
crl-16328	72	1	although	although	SCONJ
crl-16328	72	2	staffing	staffing	NOUN
crl-16328	72	3	is	be	AUX
crl-16328	72	4	a	a	DET
crl-16328	72	5	complicated	complicated	ADJ
crl-16328	72	6	issue	issue	NOUN
crl-16328	72	7	and	and	CCONJ
crl-16328	72	8	future	future	ADJ
crl-16328	72	9	studies	study	NOUN
crl-16328	72	10	would	would	AUX
crl-16328	72	11	benefit	benefit	VERB
crl-16328	72	12	from	from	ADP
crl-16328	72	13	more	more	ADV
crl-16328	72	14	comprehensive	comprehensive	ADJ
crl-16328	72	15	analysis	analysis	NOUN
crl-16328	72	16	of	of	ADP
crl-16328	72	17	question	question	NOUN
crl-16328	72	18	typology	typology	NOUN
crl-16328	72	19	and	and	CCONJ
crl-16328	72	20	the	the	DET
crl-16328	72	21	users	user	NOUN
crl-16328	72	22	asking	ask	VERB
crl-16328	72	23	questions	question	NOUN
crl-16328	72	24	,	,	PUNCT
crl-16328	72	25	those	those	DET
crl-16328	72	26	research	research	NOUN
crl-16328	72	27	questions	question	NOUN
crl-16328	72	28	are	be	AUX
crl-16328	72	29	beyond	beyond	ADP
crl-16328	72	30	the	the	DET
crl-16328	72	31	scope	scope	NOUN
crl-16328	72	32	of	of	ADP
crl-16328	72	33	this	this	DET
crl-16328	72	34	exploratory	exploratory	ADJ
crl-16328	72	35	study	study	NOUN
crl-16328	72	36	and	and	CCONJ
crl-16328	72	37	may	may	AUX
crl-16328	72	38	be	be	AUX
crl-16328	72	39	addressed	address	VERB
crl-16328	72	40	by	by	ADP
crl-16328	72	41	libraries	library	NOUN
crl-16328	72	42	that	that	PRON
crl-16328	72	43	are	be	AUX
crl-16328	72	44	collecting	collect	VERB
crl-16328	72	45	more	more	ADV
crl-16328	72	46	detailed	detailed	ADJ
crl-16328	72	47	reference	reference	NOUN
crl-16328	72	48	transaction	transaction	NOUN
crl-16328	72	49	data	datum	NOUN
crl-16328	72	50	.	.	PUNCT
crl-16328	73	1	population	population	NOUN
crl-16328	73	2	and	and	CCONJ
crl-16328	73	3	sample	sample	PROPN
crl-16328	73	4	uk	uk	PROPN
crl-16328	73	5	libraries	library	NOUN
crl-16328	73	6	has	have	AUX
crl-16328	73	7	continuously	continuously	ADV
crl-16328	73	8	collected	collect	VERB
crl-16328	73	9	reference	reference	NOUN
crl-16328	73	10	transaction	transaction	NOUN
crl-16328	73	11	data	datum	NOUN
crl-16328	73	12	at	at	ADP
crl-16328	73	13	all	all	DET
crl-16328	73	14	service	service	NOUN
crl-16328	73	15	points	point	NOUN
crl-16328	73	16	since	since	SCONJ
crl-16328	73	17	february	february	PROPN
crl-16328	73	18	1	1	NUM
crl-16328	73	19	,	,	PUNCT
crl-16328	73	20	2008	2008	NUM
crl-16328	73	21	.	.	PUNCT
crl-16328	74	1	librarians	librarian	NOUN
crl-16328	74	2	and	and	CCONJ
crl-16328	74	3	library	library	NOUN
crl-16328	74	4	staff	staff	NOUN
crl-16328	74	5	were	be	AUX
crl-16328	74	6	trained	train	VERB
crl-16328	74	7	to	to	PART
crl-16328	74	8	record	record	VERB
crl-16328	74	9	each	each	DET
crl-16328	74	10	question	question	NOUN
crl-16328	74	11	and	and	CCONJ
crl-16328	74	12	provide	provide	VERB
crl-16328	74	13	a	a	DET
crl-16328	74	14	summary	summary	NOUN
crl-16328	74	15	of	of	ADP
crl-16328	74	16	how	how	SCONJ
crl-16328	74	17	each	each	DET
crl-16328	74	18	question	question	NOUN
crl-16328	74	19	was	be	AUX
crl-16328	74	20	answered	answer	VERB
crl-16328	74	21	.	.	PUNCT
crl-16328	75	1	therefore	therefore	ADV
crl-16328	75	2	,	,	PUNCT
crl-16328	75	3	each	each	DET
crl-16328	75	4	question	question	NOUN
crl-16328	75	5	was	be	AUX
crl-16328	75	6	treated	treat	VERB
crl-16328	75	7	as	as	ADP
crl-16328	75	8	a	a	DET
crl-16328	75	9	separate	separate	ADJ
crl-16328	75	10	transaction	transaction	NOUN
crl-16328	75	11	and	and	CCONJ
crl-16328	75	12	no	no	DET
crl-16328	75	13	transactions	transaction	NOUN
crl-16328	75	14	included	include	VERB
crl-16328	75	15	multiple	multiple	ADJ
crl-16328	75	16	questions	question	NOUN
crl-16328	75	17	.	.	PUNCT
crl-16328	76	1	many	many	ADJ
crl-16328	76	2	where	where	SCONJ
crl-16328	76	3	do	do	AUX
crl-16328	76	4	we	we	PRON
crl-16328	76	5	go	go	VERB
crl-16328	76	6	from	from	ADP
crl-16328	76	7	here	here	ADV
crl-16328	76	8	?	?	PUNCT
crl-16328	77	1	493	493	NUM
crl-16328	77	2	variables	variable	NOUN
crl-16328	77	3	were	be	AUX
crl-16328	77	4	collected	collect	VERB
crl-16328	77	5	with	with	ADP
crl-16328	77	6	these	these	DET
crl-16328	77	7	data	datum	NOUN
crl-16328	77	8	in	in	ADP
crl-16328	77	9	libstats	libstat	NOUN
crl-16328	77	10	,	,	PUNCT
crl-16328	77	11	but	but	CCONJ
crl-16328	77	12	for	for	ADP
crl-16328	77	13	this	this	DET
crl-16328	77	14	analysis	analysis	NOUN
crl-16328	77	15	only	only	ADV
crl-16328	77	16	the	the	DET
crl-16328	77	17	broad	broad	ADJ
crl-16328	77	18	question	question	NOUN
crl-16328	77	19	type	type	NOUN
crl-16328	77	20	,	,	PUNCT
crl-16328	77	21	reference	reference	NOUN
crl-16328	77	22	mode	mode	NOUN
crl-16328	77	23	,	,	PUNCT
crl-16328	77	24	and	and	CCONJ
crl-16328	77	25	location	location	NOUN
crl-16328	77	26	where	where	SCONJ
crl-16328	77	27	the	the	DET
crl-16328	77	28	question	question	NOUN
crl-16328	77	29	was	be	AUX
crl-16328	77	30	asked	ask	VERB
crl-16328	77	31	were	be	AUX
crl-16328	77	32	used	use	VERB
crl-16328	77	33	.	.	PUNCT
crl-16328	78	1	incidentally	incidentally	ADV
crl-16328	78	2	,	,	PUNCT
crl-16328	78	3	these	these	DET
crl-16328	78	4	fields	field	NOUN
crl-16328	78	5	were	be	AUX
crl-16328	78	6	the	the	DET
crl-16328	78	7	most	most	ADV
crl-16328	78	8	consistently	consistently	ADV
crl-16328	78	9	populated	populate	VERB
crl-16328	78	10	in	in	ADP
crl-16328	78	11	the	the	DET
crl-16328	78	12	dataset	dataset	NOUN
crl-16328	78	13	.	.	PUNCT
crl-16328	79	1	to	to	PART
crl-16328	79	2	review	review	VERB
crl-16328	79	3	the	the	DET
crl-16328	79	4	transactions	transaction	NOUN
crl-16328	79	5	and	and	CCONJ
crl-16328	79	6	provide	provide	VERB
crl-16328	79	7	representative	representative	ADJ
crl-16328	79	8	results	result	NOUN
crl-16328	79	9	,	,	PUNCT
crl-16328	79	10	the	the	DET
crl-16328	79	11	first	first	ADJ
crl-16328	79	12	three	three	NUM
crl-16328	79	13	years	year	NOUN
crl-16328	79	14	of	of	ADP
crl-16328	79	15	the	the	DET
crl-16328	79	16	data	datum	NOUN
crl-16328	79	17	were	be	AUX
crl-16328	79	18	sampled	sample	VERB
crl-16328	79	19	.	.	PUNCT
crl-16328	80	1	during	during	ADP
crl-16328	80	2	the	the	DET
crl-16328	80	3	three	three	NUM
crl-16328	80	4	-	-	PUNCT
crl-16328	80	5	year	year	NOUN
crl-16328	80	6	period	period	NOUN
crl-16328	80	7	,	,	PUNCT
crl-16328	80	8	uk	uk	PROPN
crl-16328	80	9	libraries	library	NOUN
crl-16328	80	10	conducted	conduct	VERB
crl-16328	80	11	129,572	129,572	NUM
crl-16328	80	12	reference	reference	NOUN
crl-16328	80	13	transactions	transaction	NOUN
crl-16328	80	14	from	from	ADP
crl-16328	80	15	february	february	PROPN
crl-16328	80	16	1	1	NUM
crl-16328	80	17	,	,	PUNCT
crl-16328	80	18	2008	2008	NUM
crl-16328	80	19	to	to	ADP
crl-16328	80	20	january	january	PROPN
crl-16328	80	21	31	31	NUM
crl-16328	80	22	,	,	PUNCT
crl-16328	80	23	2011	2011	NUM
crl-16328	80	24	at	at	ADP
crl-16328	80	25	its	its	PRON
crl-16328	80	26	15	15	NUM
crl-16328	80	27	f2f	f2f	NOUN
crl-16328	80	28	service	service	NOUN
crl-16328	80	29	points	point	NOUN
crl-16328	80	30	as	as	ADV
crl-16328	80	31	well	well	ADV
crl-16328	80	32	as	as	ADP
crl-16328	80	33	via	via	ADP
crl-16328	80	34	telephone	telephone	NOUN
crl-16328	80	35	,	,	PUNCT
crl-16328	80	36	e	e	NOUN
crl-16328	80	37	-	-	NOUN
crl-16328	80	38	mail	mail	NOUN
crl-16328	80	39	,	,	PUNCT
crl-16328	80	40	and	and	CCONJ
crl-16328	80	41	chat	chat	NOUN
crl-16328	80	42	.	.	PUNCT
crl-16328	81	1	content	content	NOUN
crl-16328	81	2	analysis	analysis	NOUN
crl-16328	81	3	of	of	ADP
crl-16328	81	4	a	a	DET
crl-16328	81	5	systematic	systematic	ADJ
crl-16328	81	6	sample	sample	NOUN
crl-16328	81	7	of	of	ADP
crl-16328	81	8	every	every	DET
crl-16328	81	9	70th	70th	ADJ
crl-16328	81	10	question	question	NOUN
crl-16328	81	11	(	(	PUNCT
crl-16328	81	12	1,852	1,852	NUM
crl-16328	81	13	)	)	PUNCT
crl-16328	81	14	provided	provide	VERB
crl-16328	81	15	a	a	DET
crl-16328	81	16	snapshot	snapshot	NOUN
crl-16328	81	17	of	of	ADP
crl-16328	81	18	the	the	DET
crl-16328	81	19	quantities	quantity	NOUN
crl-16328	81	20	of	of	ADP
crl-16328	81	21	locationbased	locationbased	ADJ
crl-16328	81	22	questions	question	NOUN
crl-16328	81	23	,	,	PUNCT
crl-16328	81	24	subject	subject	NOUN
crl-16328	81	25	-	-	PUNCT
crl-16328	81	26	based	base	VERB
crl-16328	81	27	questions	question	NOUN
crl-16328	81	28	,	,	PUNCT
crl-16328	81	29	and	and	CCONJ
crl-16328	81	30	where	where	SCONJ
crl-16328	81	31	they	they	PRON
crl-16328	81	32	were	be	AUX
crl-16328	81	33	asked	ask	VERB
crl-16328	81	34	on	on	ADP
crl-16328	81	35	campus	campus	NOUN
crl-16328	81	36	.	.	PUNCT
crl-16328	82	1	this	this	DET
crl-16328	82	2	study	study	NOUN
crl-16328	82	3	’s	’s	PART
crl-16328	82	4	content	content	NOUN
crl-16328	82	5	analysis	analysis	NOUN
crl-16328	82	6	protocols	protocol	NOUN
crl-16328	82	7	were	be	AUX
crl-16328	82	8	reviewed	review	VERB
crl-16328	82	9	and	and	CCONJ
crl-16328	82	10	approved	approve	VERB
crl-16328	82	11	by	by	ADP
crl-16328	82	12	an	an	DET
crl-16328	82	13	institutional	institutional	ADJ
crl-16328	82	14	review	review	NOUN
crl-16328	82	15	board	board	NOUN
crl-16328	82	16	.	.	PUNCT
crl-16328	83	1	data	datum	NOUN
crl-16328	83	2	collection	collection	NOUN
crl-16328	83	3	and	and	CCONJ
crl-16328	83	4	content	content	NOUN
crl-16328	83	5	analysis	analysis	NOUN
crl-16328	83	6	“	"	PUNCT
crl-16328	83	7	content	content	NOUN
crl-16328	83	8	analysis	analysis	NOUN
crl-16328	83	9	is	be	AUX
crl-16328	83	10	a	a	DET
crl-16328	83	11	research	research	NOUN
crl-16328	83	12	technique	technique	NOUN
crl-16328	83	13	for	for	ADP
crl-16328	83	14	making	make	VERB
crl-16328	83	15	replicable	replicable	ADJ
crl-16328	83	16	and	and	CCONJ
crl-16328	83	17	valid	valid	ADJ
crl-16328	83	18	inferences	inference	NOUN
crl-16328	83	19	from	from	ADP
crl-16328	83	20	texts	text	NOUN
crl-16328	83	21	(	(	PUNCT
crl-16328	83	22	or	or	CCONJ
crl-16328	83	23	other	other	ADJ
crl-16328	83	24	meaningful	meaningful	ADJ
crl-16328	83	25	matter	matter	NOUN
crl-16328	83	26	)	)	PUNCT
crl-16328	83	27	to	to	ADP
crl-16328	83	28	the	the	DET
crl-16328	83	29	context	context	NOUN
crl-16328	83	30	of	of	ADP
crl-16328	83	31	their	their	PRON
crl-16328	83	32	use	use	NOUN
crl-16328	83	33	.	.	PUNCT
crl-16328	84	1	”20	”20	PROPN
crl-16328	84	2	content	content	NOUN
crl-16328	84	3	analysis	analysis	NOUN
crl-16328	84	4	of	of	ADP
crl-16328	84	5	this	this	DET
crl-16328	84	6	study	study	NOUN
crl-16328	84	7	included	include	VERB
crl-16328	84	8	several	several	ADJ
crl-16328	84	9	steps	step	NOUN
crl-16328	84	10	.	.	PUNCT
crl-16328	85	1	before	before	ADP
crl-16328	85	2	analyzing	analyze	VERB
crl-16328	85	3	question	question	NOUN
crl-16328	85	4	types	type	NOUN
crl-16328	85	5	and	and	CCONJ
crl-16328	85	6	where	where	SCONJ
crl-16328	85	7	the	the	DET
crl-16328	85	8	questions	question	NOUN
crl-16328	85	9	were	be	AUX
crl-16328	85	10	asked	ask	VERB
crl-16328	85	11	,	,	PUNCT
crl-16328	85	12	unusable	unusable	ADJ
crl-16328	85	13	transactions	transaction	NOUN
crl-16328	85	14	were	be	AUX
crl-16328	85	15	removed	remove	VERB
crl-16328	85	16	.	.	PUNCT
crl-16328	86	1	unusable	unusable	ADJ
crl-16328	86	2	transcripts	transcript	NOUN
crl-16328	86	3	include	include	VERB
crl-16328	86	4	question	question	NOUN
crl-16328	86	5	fields	field	NOUN
crl-16328	86	6	that	that	PRON
crl-16328	86	7	were	be	AUX
crl-16328	86	8	blank	blank	ADJ
crl-16328	86	9	or	or	CCONJ
crl-16328	86	10	fields	field	NOUN
crl-16328	86	11	with	with	ADP
crl-16328	86	12	insufficient	insufficient	ADJ
crl-16328	86	13	data	datum	NOUN
crl-16328	86	14	to	to	PART
crl-16328	86	15	determine	determine	VERB
crl-16328	86	16	the	the	DET
crl-16328	86	17	questions	question	NOUN
crl-16328	86	18	asked	ask	VERB
crl-16328	86	19	(	(	PUNCT
crl-16328	86	20	for	for	ADP
crl-16328	86	21	instance	instance	NOUN
crl-16328	86	22	,	,	PUNCT
crl-16328	86	23	patrons).21	patrons).21	PROPN
crl-16328	86	24	although	although	SCONJ
crl-16328	86	25	it	it	PRON
crl-16328	86	26	was	be	AUX
crl-16328	86	27	clear	clear	ADJ
crl-16328	86	28	librarians	librarian	NOUN
crl-16328	86	29	and	and	CCONJ
crl-16328	86	30	library	library	NOUN
crl-16328	86	31	staff	staff	NOUN
crl-16328	86	32	left	leave	VERB
crl-16328	86	33	the	the	DET
crl-16328	86	34	question	question	NOUN
crl-16328	86	35	field	field	NOUN
crl-16328	86	36	blank	blank	ADJ
crl-16328	86	37	in	in	ADP
crl-16328	86	38	many	many	ADJ
crl-16328	86	39	instances	instance	NOUN
crl-16328	86	40	,	,	PUNCT
crl-16328	86	41	72	72	NUM
crl-16328	86	42	percent	percent	NOUN
crl-16328	86	43	of	of	ADP
crl-16328	86	44	the	the	DET
crl-16328	86	45	systematic	systematic	ADJ
crl-16328	86	46	sample	sample	NOUN
crl-16328	86	47	did	do	AUX
crl-16328	86	48	retain	retain	VERB
crl-16328	86	49	enough	enough	ADV
crl-16328	86	50	to	to	PART
crl-16328	86	51	assess	assess	VERB
crl-16328	86	52	the	the	DET
crl-16328	86	53	question	question	NOUN
crl-16328	86	54	asked	ask	VERB
crl-16328	86	55	.	.	PUNCT
crl-16328	87	1	the	the	DET
crl-16328	87	2	question	question	NOUN
crl-16328	87	3	transactions	transaction	NOUN
crl-16328	87	4	with	with	ADP
crl-16328	87	5	sufficient	sufficient	ADJ
crl-16328	87	6	data	datum	NOUN
crl-16328	87	7	allowed	allow	VERB
crl-16328	87	8	for	for	ADP
crl-16328	87	9	coding	code	VERB
crl-16328	87	10	whether	whether	SCONJ
crl-16328	87	11	a	a	DET
crl-16328	87	12	question	question	NOUN
crl-16328	87	13	was	be	AUX
crl-16328	87	14	a	a	DET
crl-16328	87	15	location	location	NOUN
crl-16328	87	16	-	-	PUNCT
crl-16328	87	17	based	base	VERB
crl-16328	87	18	or	or	CCONJ
crl-16328	87	19	a	a	DET
crl-16328	87	20	subject	subject	NOUN
crl-16328	87	21	-	-	PUNCT
crl-16328	87	22	based	base	VERB
crl-16328	87	23	question	question	NOUN
crl-16328	87	24	,	,	PUNCT
crl-16328	87	25	as	as	ADV
crl-16328	87	26	well	well	ADV
crl-16328	87	27	as	as	ADP
crl-16328	87	28	to	to	PART
crl-16328	87	29	determine	determine	VERB
crl-16328	87	30	the	the	DET
crl-16328	87	31	location	location	NOUN
crl-16328	87	32	-	-	PUNCT
crl-16328	87	33	based	base	VERB
crl-16328	87	34	question	question	NOUN
crl-16328	87	35	subtypes	subtype	NOUN
crl-16328	87	36	.	.	PUNCT
crl-16328	88	1	more	more	ADV
crl-16328	88	2	detailed	detailed	ADJ
crl-16328	88	3	question	question	NOUN
crl-16328	88	4	typology	typology	NOUN
crl-16328	88	5	was	be	AUX
crl-16328	88	6	not	not	PART
crl-16328	88	7	explored	explore	VERB
crl-16328	88	8	here	here	ADV
crl-16328	88	9	because	because	SCONJ
crl-16328	88	10	that	that	DET
crl-16328	88	11	level	level	NOUN
crl-16328	88	12	of	of	ADP
crl-16328	88	13	detail	detail	NOUN
crl-16328	88	14	is	be	AUX
crl-16328	88	15	beyond	beyond	ADP
crl-16328	88	16	the	the	DET
crl-16328	88	17	scope	scope	NOUN
crl-16328	88	18	of	of	ADP
crl-16328	88	19	this	this	DET
crl-16328	88	20	study	study	NOUN
crl-16328	88	21	’s	’s	PART
crl-16328	88	22	focus	focus	NOUN
crl-16328	88	23	on	on	ADP
crl-16328	88	24	optimal	optimal	ADJ
crl-16328	88	25	staffing	staffing	NOUN
crl-16328	88	26	.	.	PUNCT
crl-16328	89	1	again	again	ADV
crl-16328	89	2	,	,	PUNCT
crl-16328	89	3	librarians	librarian	NOUN
crl-16328	89	4	and	and	CCONJ
crl-16328	89	5	library	library	NOUN
crl-16328	89	6	staff	staff	NOUN
crl-16328	89	7	were	be	AUX
crl-16328	89	8	trained	train	VERB
crl-16328	89	9	to	to	PART
crl-16328	89	10	record	record	VERB
crl-16328	89	11	one	one	NUM
crl-16328	89	12	transaction	transaction	NOUN
crl-16328	89	13	per	per	ADP
crl-16328	89	14	question	question	NOUN
crl-16328	89	15	;	;	PUNCT
crl-16328	89	16	consequently	consequently	ADV
crl-16328	89	17	,	,	PUNCT
crl-16328	89	18	no	no	DET
crl-16328	89	19	transactions	transaction	NOUN
crl-16328	89	20	included	include	VERB
crl-16328	89	21	multiple	multiple	ADJ
crl-16328	89	22	questions	question	NOUN
crl-16328	89	23	.	.	PUNCT
crl-16328	90	1	the	the	DET
crl-16328	90	2	next	next	ADJ
crl-16328	90	3	step	step	NOUN
crl-16328	90	4	in	in	ADP
crl-16328	90	5	content	content	NOUN
crl-16328	90	6	analysis	analysis	NOUN
crl-16328	90	7	included	include	VERB
crl-16328	90	8	reliability	reliability	NOUN
crl-16328	90	9	testing	testing	NOUN
crl-16328	90	10	for	for	ADP
crl-16328	90	11	interrater	interrater	ADV
crl-16328	90	12	and	and	CCONJ
crl-16328	90	13	intrarater	intrarater	VERB
crl-16328	90	14	reliability	reliability	NOUN
crl-16328	90	15	.	.	PUNCT
crl-16328	91	1	reliability	reliability	NOUN
crl-16328	91	2	is	be	AUX
crl-16328	91	3	when	when	SCONJ
crl-16328	91	4	“	"	PUNCT
crl-16328	91	5	scores	score	NOUN
crl-16328	91	6	from	from	ADP
crl-16328	91	7	an	an	DET
crl-16328	91	8	instrument	instrument	NOUN
crl-16328	91	9	are	be	AUX
crl-16328	91	10	stable	stable	ADJ
crl-16328	91	11	and	and	CCONJ
crl-16328	91	12	consistent	consistent	ADJ
crl-16328	91	13	.	.	PUNCT
crl-16328	91	14	”22	”22	PUNCT
crl-16328	91	15	to	to	PART
crl-16328	91	16	address	address	VERB
crl-16328	91	17	interrater	interrater	ADJ
crl-16328	91	18	reliability	reliability	NOUN
crl-16328	91	19	,	,	PUNCT
crl-16328	91	20	the	the	DET
crl-16328	91	21	researcher	researcher	NOUN
crl-16328	91	22	recruited	recruit	VERB
crl-16328	91	23	and	and	CCONJ
crl-16328	91	24	trained	train	VERB
crl-16328	91	25	three	three	NUM
crl-16328	91	26	external	external	ADJ
crl-16328	91	27	coders	coder	NOUN
crl-16328	91	28	on	on	ADP
crl-16328	91	29	an	an	DET
crl-16328	91	30	existing	exist	VERB
crl-16328	91	31	content	content	NOUN
crl-16328	91	32	analysis	analysis	NOUN
crl-16328	91	33	protocol	protocol	NOUN
crl-16328	91	34	and	and	CCONJ
crl-16328	91	35	question	question	NOUN
crl-16328	91	36	typology	typology	NOUN
crl-16328	91	37	codebook	codebook	NOUN
crl-16328	91	38	.	.	PUNCT
crl-16328	92	1	the	the	DET
crl-16328	92	2	coders	coder	NOUN
crl-16328	92	3	were	be	AUX
crl-16328	92	4	library	library	ADJ
crl-16328	92	5	staff	staff	NOUN
crl-16328	92	6	.	.	PUNCT
crl-16328	93	1	in	in	ADP
crl-16328	93	2	one	one	NUM
crl-16328	93	3	hour	hour	NOUN
crl-16328	93	4	,	,	PUNCT
crl-16328	93	5	the	the	DET
crl-16328	93	6	external	external	ADJ
crl-16328	93	7	coders	coder	NOUN
crl-16328	93	8	coded	code	VERB
crl-16328	93	9	30	30	NUM
crl-16328	93	10	randomly	randomly	ADV
crl-16328	93	11	selected	select	VERB
crl-16328	93	12	transcripts	transcript	NOUN
crl-16328	93	13	using	use	VERB
crl-16328	93	14	the	the	DET
crl-16328	93	15	protocol	protocol	NOUN
crl-16328	93	16	.	.	PUNCT
crl-16328	94	1	coded	code	VERB
crl-16328	94	2	material	material	NOUN
crl-16328	94	3	was	be	AUX
crl-16328	94	4	compared	compare	VERB
crl-16328	94	5	across	across	ADP
crl-16328	94	6	coders	coder	NOUN
crl-16328	94	7	to	to	PART
crl-16328	94	8	ensure	ensure	VERB
crl-16328	94	9	interrater	interrater	ADJ
crl-16328	94	10	reliability	reliability	NOUN
crl-16328	94	11	.	.	PUNCT
crl-16328	95	1	an	an	DET
crl-16328	95	2	acceptable	acceptable	ADJ
crl-16328	95	3	krippendorff	krippendorff	NOUN
crl-16328	95	4	’s	’s	NOUN
crl-16328	95	5	α	α	NOUN
crl-16328	95	6	=	=	SYM
crl-16328	95	7	.87	.87	NUM
crl-16328	95	8	percent	percent	NOUN
crl-16328	95	9	(	(	PUNCT
crl-16328	95	10	high	high	ADJ
crl-16328	95	11	level	level	NOUN
crl-16328	95	12	of	of	ADP
crl-16328	95	13	relationship	relationship	NOUN
crl-16328	95	14	)	)	PUNCT
crl-16328	95	15	was	be	AUX
crl-16328	95	16	obtained	obtain	VERB
crl-16328	95	17	.	.	PUNCT
crl-16328	96	1	krippendorff	krippendorff	PROPN
crl-16328	96	2	’s	’s	PART
crl-16328	96	3	alpha	alpha	NOUN
crl-16328	96	4	is	be	AUX
crl-16328	96	5	a	a	DET
crl-16328	96	6	statistical	statistical	ADJ
crl-16328	96	7	measure	measure	NOUN
crl-16328	96	8	that	that	PRON
crl-16328	96	9	“	"	PUNCT
crl-16328	96	10	generalizes	generalize	VERB
crl-16328	96	11	across	across	ADP
crl-16328	96	12	scales	scale	NOUN
crl-16328	96	13	of	of	ADP
crl-16328	96	14	measurement	measurement	NOUN
crl-16328	96	15	;	;	PUNCT
crl-16328	96	16	can	can	AUX
crl-16328	96	17	be	be	AUX
crl-16328	96	18	used	use	VERB
crl-16328	96	19	with	with	ADP
crl-16328	96	20	any	any	DET
crl-16328	96	21	number	number	NOUN
crl-16328	96	22	of	of	ADP
crl-16328	96	23	observers	observer	NOUN
crl-16328	96	24	,	,	PUNCT
crl-16328	96	25	with	with	ADP
crl-16328	96	26	or	or	CCONJ
crl-16328	96	27	without	without	ADP
crl-16328	96	28	missing	miss	VERB
crl-16328	96	29	data	datum	NOUN
crl-16328	96	30	;	;	PUNCT
crl-16328	96	31	and	and	CCONJ
crl-16328	96	32	it	it	PRON
crl-16328	96	33	satisfies	satisfy	VERB
crl-16328	96	34	all	all	PRON
crl-16328	96	35	of	of	ADP
crl-16328	96	36	the	the	DET
crl-16328	96	37	important	important	ADJ
crl-16328	96	38	criteria	criterion	NOUN
crl-16328	96	39	for	for	ADP
crl-16328	96	40	a	a	DET
crl-16328	96	41	good	good	ADJ
crl-16328	96	42	measure	measure	NOUN
crl-16328	96	43	of	of	ADP
crl-16328	96	44	reliability	reliability	NOUN
crl-16328	96	45	.	.	PUNCT
crl-16328	97	1	”23	”23	ADV
crl-16328	97	2	to	to	PART
crl-16328	97	3	address	address	VERB
crl-16328	97	4	issues	issue	NOUN
crl-16328	97	5	related	relate	VERB
crl-16328	97	6	to	to	PART
crl-16328	97	7	intrarater	intrarater	VERB
crl-16328	97	8	reliability	reliability	NOUN
crl-16328	97	9	,	,	PUNCT
crl-16328	97	10	the	the	DET
crl-16328	97	11	researcher	researcher	NOUN
crl-16328	97	12	coded	code	VERB
crl-16328	97	13	30	30	NUM
crl-16328	97	14	randomly	randomly	ADV
crl-16328	97	15	selected	select	VERB
crl-16328	97	16	transcripts	transcript	NOUN
crl-16328	97	17	using	use	VERB
crl-16328	97	18	the	the	DET
crl-16328	97	19	protocol	protocol	NOUN
crl-16328	97	20	from	from	ADP
crl-16328	97	21	content	content	ADJ
crl-16328	97	22	analysis	analysis	NOUN
crl-16328	97	23	twice	twice	ADV
crl-16328	97	24	,	,	PUNCT
crl-16328	97	25	allowing	allow	VERB
crl-16328	97	26	one	one	NUM
crl-16328	97	27	month	month	NOUN
crl-16328	97	28	to	to	PART
crl-16328	97	29	pass	pass	VERB
crl-16328	97	30	between	between	ADP
crl-16328	97	31	coding	code	VERB
crl-16328	97	32	,	,	PUNCT
crl-16328	97	33	to	to	PART
crl-16328	97	34	ensure	ensure	VERB
crl-16328	97	35	reliability	reliability	NOUN
crl-16328	97	36	over	over	ADP
crl-16328	97	37	time	time	NOUN
crl-16328	97	38	.	.	PUNCT
crl-16328	98	1	an	an	DET
crl-16328	98	2	acceptable	acceptable	ADJ
crl-16328	98	3	cohen	cohen	PROPN
crl-16328	98	4	’s	’s	PART
crl-16328	98	5	kappa	kappa	PROPN
crl-16328	98	6	of	of	ADP
crl-16328	98	7	.880	.880	NUM
crl-16328	98	8	was	be	AUX
crl-16328	98	9	obtained	obtain	VERB
crl-16328	98	10	.	.	PUNCT
crl-16328	99	1	cohen	cohen	PROPN
crl-16328	99	2	’s	’s	PART
crl-16328	99	3	kappa	kappa	PROPN
crl-16328	99	4	measures	measure	VERB
crl-16328	99	5	the	the	DET
crl-16328	99	6	agreement	agreement	NOUN
crl-16328	99	7	between	between	ADP
crl-16328	99	8	two	two	NUM
crl-16328	99	9	raters	rater	NOUN
crl-16328	99	10	who	who	PRON
crl-16328	99	11	each	each	PRON
crl-16328	99	12	classify	classify	VERB
crl-16328	99	13	n	n	DET
crl-16328	99	14	items	item	NOUN
crl-16328	99	15	into	into	ADP
crl-16328	99	16	c	c	NOUN
crl-16328	99	17	mutually	mutually	ADV
crl-16328	99	18	exclusive	exclusive	ADJ
crl-16328	99	19	categories	category	NOUN
crl-16328	99	20	.	.	PUNCT
crl-16328	100	1	the	the	DET
crl-16328	100	2	equation	equation	NOUN
crl-16328	100	3	controls	control	VERB
crl-16328	100	4	for	for	ADP
crl-16328	100	5	the	the	DET
crl-16328	100	6	hypothetical	hypothetical	ADJ
crl-16328	100	7	probability	probability	NOUN
crl-16328	100	8	of	of	ADP
crl-16328	100	9	chance	chance	NOUN
crl-16328	100	10	agreement	agreement	NOUN
crl-16328	100	11	,	,	PUNCT
crl-16328	100	12	to	to	PART
crl-16328	100	13	calculate	calculate	VERB
crl-16328	100	14	the	the	DET
crl-16328	100	15	probabilities	probability	NOUN
crl-16328	100	16	of	of	ADP
crl-16328	100	17	each	each	DET
crl-16328	100	18	observer	observer	NOUN
crl-16328	100	19	randomly	randomly	ADV
crl-16328	100	20	selecting	select	VERB
crl-16328	100	21	each	each	DET
crl-16328	100	22	category.24	category.24	NOUN
crl-16328	100	23	the	the	DET
crl-16328	100	24	reliability	reliability	NOUN
crl-16328	100	25	testing	testing	NOUN
crl-16328	100	26	indicates	indicate	VERB
crl-16328	100	27	this	this	DET
crl-16328	100	28	question	question	NOUN
crl-16328	100	29	typology	typology	NOUN
crl-16328	100	30	operates	operate	VERB
crl-16328	100	31	reliably	reliably	ADV
crl-16328	100	32	for	for	ADP
crl-16328	100	33	this	this	DET
crl-16328	100	34	dataset	dataset	NOUN
crl-16328	100	35	.	.	PUNCT
crl-16328	101	1	with	with	ADP
crl-16328	101	2	these	these	DET
crl-16328	101	3	promising	promising	ADJ
crl-16328	101	4	reliability	reliability	NOUN
crl-16328	101	5	testing	testing	NOUN
crl-16328	101	6	findings	finding	NOUN
crl-16328	101	7	,	,	PUNCT
crl-16328	101	8	the	the	DET
crl-16328	101	9	researcher	researcher	NOUN
crl-16328	101	10	completed	complete	VERB
crl-16328	101	11	content	content	ADJ
crl-16328	101	12	analysis	analysis	NOUN
crl-16328	101	13	of	of	ADP
crl-16328	101	14	1,852	1,852	NUM
crl-16328	101	15	transactions	transaction	NOUN
crl-16328	101	16	.	.	PUNCT
crl-16328	102	1	the	the	DET
crl-16328	102	2	researcher	researcher	NOUN
crl-16328	102	3	conducted	conduct	VERB
crl-16328	102	4	all	all	DET
crl-16328	102	5	content	content	ADJ
crl-16328	102	6	analysis	analysis	NOUN
crl-16328	102	7	for	for	ADP
crl-16328	102	8	consistency	consistency	NOUN
crl-16328	102	9	using	use	VERB
crl-16328	102	10	the	the	DET
crl-16328	102	11	protocol	protocol	NOUN
crl-16328	102	12	and	and	CCONJ
crl-16328	102	13	question	question	NOUN
crl-16328	102	14	typology	typology	NOUN
crl-16328	102	15	codebook	codebook	NOUN
crl-16328	102	16	.	.	PUNCT
crl-16328	103	1	the	the	DET
crl-16328	103	2	usable	usable	ADJ
crl-16328	103	3	transcripts	transcript	NOUN
crl-16328	103	4	included	include	VERB
crl-16328	103	5	1,333	1,333	NUM
crl-16328	103	6	that	that	PRON
crl-16328	103	7	contained	contain	VERB
crl-16328	103	8	sufficient	sufficient	ADJ
crl-16328	103	9	data	datum	NOUN
crl-16328	103	10	to	to	PART
crl-16328	103	11	discern	discern	VERB
crl-16328	103	12	a	a	DET
crl-16328	103	13	question	question	NOUN
crl-16328	103	14	.	.	PUNCT
crl-16328	104	1	these	these	DET
crl-16328	104	2	transcripts	transcript	NOUN
crl-16328	104	3	allowed	allow	VERB
crl-16328	104	4	the	the	DET
crl-16328	104	5	study	study	NOUN
crl-16328	104	6	to	to	PART
crl-16328	104	7	determine	determine	VERB
crl-16328	104	8	the	the	DET
crl-16328	104	9	quantities	quantity	NOUN
crl-16328	104	10	of	of	ADP
crl-16328	104	11	location	location	NOUN
crl-16328	104	12	-	-	PUNCT
crl-16328	104	13	based	base	VERB
crl-16328	104	14	questions	question	NOUN
crl-16328	104	15	,	,	PUNCT
crl-16328	104	16	subject	subject	NOUN
crl-16328	104	17	-	-	PUNCT
crl-16328	104	18	based	base	VERB
crl-16328	104	19	questions	question	NOUN
crl-16328	104	20	,	,	PUNCT
crl-16328	104	21	and	and	CCONJ
crl-16328	104	22	the	the	DET
crl-16328	104	23	locations	location	NOUN
crl-16328	104	24	of	of	ADP
crl-16328	104	25	where	where	SCONJ
crl-16328	104	26	the	the	DET
crl-16328	104	27	different	different	ADJ
crl-16328	104	28	types	type	NOUN
crl-16328	104	29	of	of	ADP
crl-16328	104	30	questions	question	NOUN
crl-16328	104	31	494	494	NUM
crl-16328	104	32	college	college	PROPN
crl-16328	104	33	&	&	CCONJ
crl-16328	104	34	research	research	PROPN
crl-16328	104	35	libraries	library	NOUN
crl-16328	104	36	september	september	PROPN
crl-16328	104	37	2013	2013	NUM
crl-16328	104	38	were	be	AUX
crl-16328	104	39	asked	ask	VERB
crl-16328	104	40	.	.	PUNCT
crl-16328	105	1	table	table	NOUN
crl-16328	105	2	1	1	NUM
crl-16328	105	3	provides	provide	VERB
crl-16328	105	4	an	an	DET
crl-16328	105	5	overview	overview	NOUN
crl-16328	105	6	of	of	ADP
crl-16328	105	7	the	the	DET
crl-16328	105	8	question	question	NOUN
crl-16328	105	9	typology	typology	NOUN
crl-16328	105	10	with	with	ADP
crl-16328	105	11	definitions	definition	NOUN
crl-16328	105	12	.	.	PUNCT
crl-16328	106	1	findings	finding	NOUN
crl-16328	106	2	content	content	NOUN
crl-16328	106	3	analysis	analysis	NOUN
crl-16328	106	4	findings	finding	NOUN
crl-16328	106	5	provided	provide	VERB
crl-16328	106	6	data	datum	NOUN
crl-16328	106	7	to	to	PART
crl-16328	106	8	determine	determine	VERB
crl-16328	106	9	the	the	DET
crl-16328	106	10	quantities	quantity	NOUN
crl-16328	106	11	of	of	ADP
crl-16328	106	12	locationbased	locationbased	ADJ
crl-16328	106	13	and	and	CCONJ
crl-16328	106	14	subject	subject	NOUN
crl-16328	106	15	-	-	PUNCT
crl-16328	106	16	based	base	VERB
crl-16328	106	17	questions	question	NOUN
crl-16328	106	18	asked	ask	VERB
crl-16328	106	19	as	as	ADV
crl-16328	106	20	well	well	ADV
crl-16328	106	21	as	as	ADP
crl-16328	106	22	where	where	SCONJ
crl-16328	106	23	they	they	PRON
crl-16328	106	24	were	be	AUX
crl-16328	106	25	asked	ask	VERB
crl-16328	106	26	.	.	PUNCT
crl-16328	107	1	of	of	ADP
crl-16328	107	2	the	the	DET
crl-16328	107	3	1,333	1,333	NUM
crl-16328	107	4	usable	usable	ADJ
crl-16328	107	5	transcripts	transcript	NOUN
crl-16328	107	6	with	with	ADP
crl-16328	107	7	questions	question	NOUN
crl-16328	107	8	,	,	PUNCT
crl-16328	107	9	83.7	83.7	NUM
crl-16328	107	10	percent	percent	NOUN
crl-16328	107	11	contained	contain	VERB
crl-16328	107	12	locationbased	locationbased	ADJ
crl-16328	107	13	questions	question	NOUN
crl-16328	107	14	.	.	PUNCT
crl-16328	108	1	subject	subject	NOUN
crl-16328	108	2	-	-	PUNCT
crl-16328	108	3	based	base	VERB
crl-16328	108	4	questions	question	NOUN
crl-16328	108	5	comprised	comprise	VERB
crl-16328	108	6	the	the	DET
crl-16328	108	7	remaining	remain	VERB
crl-16328	108	8	16.3	16.3	NUM
crl-16328	108	9	percent	percent	NOUN
crl-16328	108	10	of	of	ADP
crl-16328	108	11	transactions	transaction	NOUN
crl-16328	108	12	.	.	PUNCT
crl-16328	109	1	also	also	ADV
crl-16328	109	2	,	,	PUNCT
crl-16328	109	3	80.2	80.2	NUM
crl-16328	109	4	percent	percent	NOUN
crl-16328	109	5	of	of	ADP
crl-16328	109	6	location	location	NOUN
crl-16328	109	7	-	-	PUNCT
crl-16328	109	8	based	base	VERB
crl-16328	109	9	questions	question	NOUN
crl-16328	109	10	and	and	CCONJ
crl-16328	109	11	77.2	77.2	NUM
crl-16328	109	12	percent	percent	NOUN
crl-16328	109	13	of	of	ADP
crl-16328	109	14	subject	subject	NOUN
crl-16328	109	15	-	-	PUNCT
crl-16328	109	16	based	base	VERB
crl-16328	109	17	questions	question	NOUN
crl-16328	109	18	were	be	AUX
crl-16328	109	19	asked	ask	VERB
crl-16328	109	20	f2f	f2f	NOUN
crl-16328	109	21	.	.	PUNCT
crl-16328	110	1	question	question	NOUN
crl-16328	110	2	quantities	quantity	NOUN
crl-16328	110	3	the	the	DET
crl-16328	110	4	large	large	ADJ
crl-16328	110	5	majority	majority	NOUN
crl-16328	110	6	(	(	PUNCT
crl-16328	110	7	83.7	83.7	NUM
crl-16328	110	8	%	%	NOUN
crl-16328	110	9	)	)	PUNCT
crl-16328	110	10	of	of	ADP
crl-16328	110	11	questions	question	NOUN
crl-16328	110	12	concerned	concern	VERB
crl-16328	110	13	locations	location	NOUN
crl-16328	110	14	either	either	CCONJ
crl-16328	110	15	within	within	ADP
crl-16328	110	16	the	the	DET
crl-16328	110	17	libraries	library	NOUN
crl-16328	110	18	,	,	PUNCT
crl-16328	110	19	on	on	ADP
crl-16328	110	20	campus	campus	NOUN
crl-16328	110	21	,	,	PUNCT
crl-16328	110	22	or	or	CCONJ
crl-16328	110	23	of	of	ADP
crl-16328	110	24	some	some	DET
crl-16328	110	25	physical	physical	ADJ
crl-16328	110	26	place	place	NOUN
crl-16328	110	27	.	.	PUNCT
crl-16328	111	1	location	location	NOUN
crl-16328	111	2	-	-	PUNCT
crl-16328	111	3	based	base	VERB
crl-16328	111	4	questions	question	NOUN
crl-16328	111	5	were	be	AUX
crl-16328	111	6	either	either	CCONJ
crl-16328	111	7	wayfinding	wayfinde	VERB
crl-16328	111	8	(	(	PUNCT
crl-16328	111	9	that	that	PRON
crl-16328	111	10	is	be	AUX
crl-16328	111	11	,	,	PUNCT
crl-16328	111	12	directional	directional	ADJ
crl-16328	111	13	)	)	PUNCT
crl-16328	111	14	or	or	CCONJ
crl-16328	111	15	attribute	attribute	NOUN
crl-16328	111	16	of	of	ADP
crl-16328	111	17	a	a	DET
crl-16328	111	18	location	location	NOUN
crl-16328	111	19	.	.	PUNCT
crl-16328	112	1	wayfinding	wayfinde	VERB
crl-16328	112	2	questions	question	NOUN
crl-16328	112	3	comprised	comprise	VERB
crl-16328	112	4	only	only	ADV
crl-16328	112	5	11.5	11.5	NUM
crl-16328	112	6	percent	percent	NOUN
crl-16328	112	7	of	of	ADP
crl-16328	112	8	the	the	DET
crl-16328	112	9	total	total	ADJ
crl-16328	112	10	questions	question	NOUN
crl-16328	112	11	asked	ask	VERB
crl-16328	112	12	and	and	CCONJ
crl-16328	112	13	147	147	NUM
crl-16328	112	14	of	of	ADP
crl-16328	112	15	154	154	NUM
crl-16328	112	16	related	relate	VERB
crl-16328	112	17	to	to	ADP
crl-16328	112	18	finding	find	VERB
crl-16328	112	19	places	place	NOUN
crl-16328	112	20	inside	inside	ADP
crl-16328	112	21	the	the	DET
crl-16328	112	22	libraries	library	NOUN
crl-16328	112	23	,	,	PUNCT
crl-16328	112	24	like	like	ADP
crl-16328	112	25	study	study	NOUN
crl-16328	112	26	rooms	room	NOUN
crl-16328	112	27	,	,	PUNCT
crl-16328	112	28	classes	class	NOUN
crl-16328	112	29	,	,	PUNCT
crl-16328	112	30	bathrooms	bathroom	NOUN
crl-16328	112	31	,	,	PUNCT
crl-16328	112	32	and	and	CCONJ
crl-16328	112	33	printing	printing	NOUN
crl-16328	112	34	.	.	PUNCT
crl-16328	113	1	the	the	DET
crl-16328	113	2	seven	seven	NUM
crl-16328	113	3	other	other	ADJ
crl-16328	113	4	wayfinding	wayfinding	NOUN
crl-16328	113	5	questions	question	NOUN
crl-16328	113	6	were	be	AUX
crl-16328	113	7	about	about	ADP
crl-16328	113	8	other	other	ADJ
crl-16328	113	9	buildings	building	NOUN
crl-16328	113	10	on	on	ADP
crl-16328	113	11	campus	campus	NOUN
crl-16328	113	12	or	or	CCONJ
crl-16328	113	13	in	in	ADP
crl-16328	113	14	the	the	DET
crl-16328	113	15	surrounding	surround	VERB
crl-16328	113	16	city	city	NOUN
crl-16328	113	17	.	.	PUNCT
crl-16328	114	1	the	the	DET
crl-16328	114	2	attribute	attribute	NOUN
crl-16328	114	3	of	of	ADP
crl-16328	114	4	location	location	NOUN
crl-16328	114	5	questions	question	NOUN
crl-16328	114	6	comprised	comprise	VERB
crl-16328	114	7	72.8	72.8	NUM
crl-16328	114	8	percent	percent	NOUN
crl-16328	114	9	of	of	ADP
crl-16328	114	10	the	the	DET
crl-16328	114	11	total	total	ADJ
crl-16328	114	12	question	question	NOUN
crl-16328	114	13	transactions	transaction	NOUN
crl-16328	114	14	,	,	PUNCT
crl-16328	114	15	and	and	CCONJ
crl-16328	114	16	most	most	ADJ
crl-16328	114	17	of	of	ADP
crl-16328	114	18	those	those	PRON
crl-16328	114	19	were	be	AUX
crl-16328	114	20	about	about	ADP
crl-16328	114	21	library	library	NOUN
crl-16328	114	22	service	service	NOUN
crl-16328	114	23	and	and	CCONJ
crl-16328	114	24	resources	resource	NOUN
crl-16328	114	25	.	.	PUNCT
crl-16328	115	1	in	in	ADP
crl-16328	115	2	fact	fact	NOUN
crl-16328	115	3	,	,	PUNCT
crl-16328	115	4	two	two	NUM
crl-16328	115	5	thirds	third	NOUN
crl-16328	115	6	of	of	ADP
crl-16328	115	7	the	the	DET
crl-16328	115	8	total	total	ADJ
crl-16328	115	9	question	question	NOUN
crl-16328	115	10	transactions	transaction	NOUN
crl-16328	115	11	that	that	PRON
crl-16328	115	12	related	relate	VERB
crl-16328	115	13	to	to	ADP
crl-16328	115	14	library	library	NOUN
crl-16328	115	15	services	service	NOUN
crl-16328	115	16	and	and	CCONJ
crl-16328	115	17	resources	resource	NOUN
crl-16328	115	18	included	include	VERB
crl-16328	115	19	finding	find	VERB
crl-16328	115	20	an	an	DET
crl-16328	115	21	item	item	NOUN
crl-16328	115	22	(	(	PUNCT
crl-16328	115	23	19.6	19.6	NUM
crl-16328	115	24	%	%	NOUN
crl-16328	115	25	)	)	PUNCT
crl-16328	115	26	,	,	PUNCT
crl-16328	115	27	printing	printing	NOUN
crl-16328	115	28	(	(	PUNCT
crl-16328	115	29	11.7	11.7	NUM
crl-16328	115	30	%	%	NOUN
crl-16328	115	31	)	)	PUNCT
crl-16328	115	32	,	,	PUNCT
crl-16328	115	33	circulation	circulation	NOUN
crl-16328	115	34	(	(	PUNCT
crl-16328	115	35	8.4	8.4	NUM
crl-16328	115	36	%	%	NOUN
crl-16328	115	37	)	)	PUNCT
crl-16328	115	38	,	,	PUNCT
crl-16328	115	39	desk	desk	NOUN
crl-16328	115	40	supplies	supply	NOUN
crl-16328	115	41	(	(	PUNCT
crl-16328	115	42	6.2	6.2	NUM
crl-16328	115	43	%	%	NOUN
crl-16328	115	44	)	)	PUNCT
crl-16328	115	45	,	,	PUNCT
crl-16328	115	46	and	and	CCONJ
crl-16328	115	47	computer	computer	NOUN
crl-16328	115	48	problems	problem	NOUN
crl-16328	115	49	(	(	PUNCT
crl-16328	115	50	4.4	4.4	NUM
crl-16328	115	51	%	%	NOUN
crl-16328	115	52	)	)	PUNCT
crl-16328	115	53	.	.	PUNCT
crl-16328	116	1	other	other	ADJ
crl-16328	116	2	less	less	ADV
crl-16328	116	3	frequently	frequently	ADV
crl-16328	116	4	asked	ask	VERB
crl-16328	116	5	location	location	NOUN
crl-16328	116	6	-	-	PUNCT
crl-16328	116	7	based	base	VERB
crl-16328	116	8	questions	question	NOUN
crl-16328	116	9	included	include	VERB
crl-16328	116	10	those	those	PRON
crl-16328	116	11	about	about	ADP
crl-16328	116	12	staff	staff	NOUN
crl-16328	116	13	contact	contact	NOUN
crl-16328	116	14	information	information	NOUN
crl-16328	116	15	,	,	PUNCT
crl-16328	116	16	room	room	NOUN
crl-16328	116	17	access	access	NOUN
crl-16328	116	18	,	,	PUNCT
crl-16328	116	19	hours	hour	NOUN
crl-16328	116	20	,	,	PUNCT
crl-16328	116	21	login	login	NOUN
crl-16328	116	22	,	,	PUNCT
crl-16328	116	23	and	and	CCONJ
crl-16328	116	24	parking	parking	NOUN
crl-16328	116	25	.	.	PUNCT
crl-16328	117	1	due	due	ADP
crl-16328	117	2	to	to	ADP
crl-16328	117	3	the	the	DET
crl-16328	117	4	simple	simple	ADJ
crl-16328	117	5	content	content	NOUN
crl-16328	117	6	of	of	ADP
crl-16328	117	7	most	most	ADJ
crl-16328	117	8	location	location	NOUN
crl-16328	117	9	-	-	PUNCT
crl-16328	117	10	based	base	VERB
crl-16328	117	11	questions	question	NOUN
crl-16328	117	12	,	,	PUNCT
crl-16328	117	13	library	library	ADJ
crl-16328	117	14	staff	staff	NOUN
crl-16328	117	15	with	with	ADP
crl-16328	117	16	minimal	minimal	ADJ
crl-16328	117	17	training	training	NOUN
crl-16328	117	18	or	or	CCONJ
crl-16328	117	19	a	a	DET
crl-16328	117	20	mobile	mobile	ADJ
crl-16328	117	21	library	library	NOUN
crl-16328	117	22	app	app	NOUN
crl-16328	117	23	should	should	AUX
crl-16328	117	24	be	be	AUX
crl-16328	117	25	able	able	ADJ
crl-16328	117	26	to	to	PART
crl-16328	117	27	answer	answer	VERB
crl-16328	117	28	most	most	ADJ
crl-16328	117	29	of	of	ADP
crl-16328	117	30	these	these	DET
crl-16328	117	31	frequently	frequently	ADV
crl-16328	117	32	asked	ask	VERB
crl-16328	117	33	question	question	NOUN
crl-16328	117	34	types	type	NOUN
crl-16328	117	35	.	.	PUNCT
crl-16328	118	1	clearly	clearly	ADV
crl-16328	118	2	,	,	PUNCT
crl-16328	118	3	many	many	ADJ
crl-16328	118	4	users	user	NOUN
crl-16328	118	5	will	will	AUX
crl-16328	118	6	still	still	ADV
crl-16328	118	7	ask	ask	VERB
crl-16328	118	8	f2f	f2f	ADJ
crl-16328	118	9	questions	question	NOUN
crl-16328	118	10	to	to	ADP
crl-16328	118	11	whoever	whoever	PRON
crl-16328	118	12	is	be	AUX
crl-16328	118	13	staffing	staff	VERB
crl-16328	118	14	service	service	NOUN
crl-16328	118	15	points	point	NOUN
crl-16328	118	16	.	.	PUNCT
crl-16328	119	1	subject	subject	NOUN
crl-16328	119	2	-	-	PUNCT
crl-16328	119	3	based	base	VERB
crl-16328	119	4	questions	question	NOUN
crl-16328	119	5	make	make	VERB
crl-16328	119	6	up	up	ADP
crl-16328	119	7	a	a	DET
crl-16328	119	8	much	much	ADV
crl-16328	119	9	smaller	small	ADJ
crl-16328	119	10	portion	portion	NOUN
crl-16328	119	11	of	of	ADP
crl-16328	119	12	the	the	DET
crl-16328	119	13	total	total	ADJ
crl-16328	119	14	transactions	transaction	NOUN
crl-16328	119	15	compared	compare	VERB
crl-16328	119	16	to	to	ADP
crl-16328	119	17	location	location	NOUN
crl-16328	119	18	-	-	PUNCT
crl-16328	119	19	based	base	VERB
crl-16328	119	20	questions	question	NOUN
crl-16328	119	21	.	.	PUNCT
crl-16328	120	1	these	these	DET
crl-16328	120	2	questions	question	NOUN
crl-16328	120	3	are	be	AUX
crl-16328	120	4	more	more	ADV
crl-16328	120	5	difficult	difficult	ADJ
crl-16328	120	6	to	to	PART
crl-16328	120	7	categorize	categorize	VERB
crl-16328	120	8	because	because	SCONJ
crl-16328	120	9	of	of	ADP
crl-16328	120	10	the	the	DET
crl-16328	120	11	variety	variety	NOUN
crl-16328	120	12	and	and	CCONJ
crl-16328	120	13	the	the	DET
crl-16328	120	14	fact	fact	NOUN
crl-16328	120	15	they	they	PRON
crl-16328	120	16	are	be	AUX
crl-16328	120	17	not	not	PART
crl-16328	120	18	location	location	NOUN
crl-16328	120	19	-	-	PUNCT
crl-16328	120	20	specific	specific	ADJ
crl-16328	120	21	.	.	PUNCT
crl-16328	121	1	other	other	ADJ
crl-16328	121	2	existing	exist	VERB
crl-16328	121	3	question	question	NOUN
crl-16328	121	4	taxonomies	taxonomy	NOUN
crl-16328	121	5	may	may	AUX
crl-16328	121	6	be	be	AUX
crl-16328	121	7	used	use	VERB
crl-16328	121	8	in	in	ADP
crl-16328	121	9	future	future	ADJ
crl-16328	121	10	work	work	NOUN
crl-16328	121	11	to	to	PART
crl-16328	121	12	analyze	analyze	VERB
crl-16328	121	13	the	the	DET
crl-16328	121	14	content	content	NOUN
crl-16328	121	15	of	of	ADP
crl-16328	121	16	subject	subject	NOUN
crl-16328	121	17	-	-	PUNCT
crl-16328	121	18	based	base	VERB
crl-16328	121	19	questions.25	questions.25	NOUN
crl-16328	121	20	these	these	PRON
crl-16328	121	21	subjectbased	subjectbase	VERB
crl-16328	121	22	questions	question	NOUN
crl-16328	121	23	may	may	AUX
crl-16328	121	24	be	be	AUX
crl-16328	121	25	more	more	ADV
crl-16328	121	26	adequately	adequately	ADV
crl-16328	121	27	answered	answer	VERB
crl-16328	121	28	by	by	ADP
crl-16328	121	29	professional	professional	ADJ
crl-16328	121	30	librarians	librarians	PROPN
crl-16328	121	31	and	and	CCONJ
crl-16328	121	32	library	library	NOUN
crl-16328	121	33	staff	staff	NOUN
crl-16328	121	34	regardless	regardless	ADV
crl-16328	121	35	of	of	ADP
crl-16328	121	36	their	their	PRON
crl-16328	121	37	locations	location	NOUN
crl-16328	121	38	.	.	PUNCT
crl-16328	122	1	in	in	ADP
crl-16328	122	2	subject	subject	NOUN
crl-16328	122	3	-	-	PUNCT
crl-16328	122	4	based	base	VERB
crl-16328	122	5	question	question	NOUN
crl-16328	122	6	instances	instance	NOUN
crl-16328	122	7	,	,	PUNCT
crl-16328	122	8	a	a	DET
crl-16328	122	9	user	user	NOUN
crl-16328	122	10	’s	’s	PART
crl-16328	122	11	location	location	NOUN
crl-16328	122	12	does	do	AUX
crl-16328	122	13	not	not	PART
crl-16328	122	14	relate	relate	VERB
crl-16328	122	15	to	to	ADP
crl-16328	122	16	the	the	DET
crl-16328	122	17	question	question	NOUN
crl-16328	122	18	at	at	ADP
crl-16328	122	19	hand	hand	NOUN
crl-16328	122	20	.	.	PUNCT
crl-16328	123	1	subject	subject	NOUN
crl-16328	123	2	-	-	PUNCT
crl-16328	123	3	based	base	VERB
crl-16328	123	4	question	question	NOUN
crl-16328	123	5	types	type	NOUN
crl-16328	123	6	table	table	VERB
crl-16328	123	7	1	1	NUM
crl-16328	123	8	study	study	NOUN
crl-16328	123	9	variables	variable	NOUN
crl-16328	123	10	and	and	CCONJ
crl-16328	123	11	definitions	definition	VERB
crl-16328	123	12	variable	variable	ADJ
crl-16328	123	13	definition	definition	NOUN
crl-16328	123	14	question	question	NOUN
crl-16328	123	15	field	field	NOUN
crl-16328	123	16	blank	blank	ADJ
crl-16328	123	17	or	or	CCONJ
crl-16328	123	18	indeterminable	indeterminable	ADJ
crl-16328	123	19	question	question	NOUN
crl-16328	123	20	field	field	NOUN
crl-16328	123	21	left	leave	VERB
crl-16328	123	22	empty	empty	ADJ
crl-16328	123	23	or	or	CCONJ
crl-16328	123	24	included	include	VERB
crl-16328	123	25	insufficient	insufficient	ADJ
crl-16328	123	26	data	datum	NOUN
crl-16328	123	27	to	to	PART
crl-16328	123	28	discern	discern	VERB
crl-16328	123	29	a	a	DET
crl-16328	123	30	question	question	NOUN
crl-16328	123	31	(	(	PUNCT
crl-16328	123	32	example	example	NOUN
crl-16328	123	33	:	:	PUNCT
crl-16328	123	34	shelved	shelved	ADJ
crl-16328	123	35	books	book	NOUN
crl-16328	123	36	)	)	PUNCT
crl-16328	123	37	location	location	NOUN
crl-16328	123	38	-	-	PUNCT
crl-16328	123	39	based	base	VERB
crl-16328	123	40	question	question	NOUN
crl-16328	123	41	question	question	NOUN
crl-16328	123	42	concerned	concern	VERB
crl-16328	123	43	the	the	DET
crl-16328	123	44	attributes	attribute	NOUN
crl-16328	123	45	of	of	ADP
crl-16328	123	46	a	a	DET
crl-16328	123	47	georeferenceable	georeferenceable	ADJ
crl-16328	123	48	site	site	NOUN
crl-16328	123	49	—	—	PUNCT
crl-16328	123	50	wayfinding	wayfinde	VERB
crl-16328	123	51	question	question	NOUN
crl-16328	123	52	concerned	concerned	ADJ
crl-16328	123	53	where	where	SCONJ
crl-16328	123	54	something	something	PRON
crl-16328	123	55	is	be	AUX
crl-16328	123	56	located	locate	VERB
crl-16328	123	57	or	or	CCONJ
crl-16328	123	58	concerns	concern	VERB
crl-16328	123	59	the	the	DET
crl-16328	123	60	physical	physical	ADJ
crl-16328	123	61	relation	relation	NOUN
crl-16328	123	62	of	of	ADP
crl-16328	123	63	a	a	DET
crl-16328	123	64	location	location	NOUN
crl-16328	123	65	to	to	ADP
crl-16328	123	66	another	another	DET
crl-16328	123	67	location	location	NOUN
crl-16328	123	68	(	(	PUNCT
crl-16328	123	69	example	example	NOUN
crl-16328	123	70	:	:	PUNCT
crl-16328	123	71	where	where	SCONJ
crl-16328	123	72	is	be	AUX
crl-16328	123	73	white	white	ADJ
crl-16328	123	74	hall	hall	NOUN
crl-16328	123	75	?	?	PUNCT
crl-16328	123	76	)	)	PUNCT
crl-16328	123	77	—	—	PUNCT
crl-16328	123	78	attribute	attribute	NOUN
crl-16328	123	79	of	of	ADP
crl-16328	123	80	a	a	DET
crl-16328	123	81	location	location	NOUN
crl-16328	123	82	question	question	NOUN
crl-16328	123	83	concerned	concern	VERB
crl-16328	123	84	the	the	DET
crl-16328	123	85	libraries	library	NOUN
crl-16328	123	86	’	'	PUNCT
crl-16328	123	87	services	service	NOUN
crl-16328	123	88	and	and	CCONJ
crl-16328	123	89	resources	resource	NOUN
crl-16328	123	90	or	or	CCONJ
crl-16328	123	91	question	question	NOUN
crl-16328	123	92	concerned	concerned	ADJ
crl-16328	123	93	other	other	ADJ
crl-16328	123	94	parts	part	NOUN
crl-16328	123	95	of	of	ADP
crl-16328	123	96	the	the	DET
crl-16328	123	97	university	university	NOUN
crl-16328	123	98	beyond	beyond	ADP
crl-16328	123	99	the	the	DET
crl-16328	123	100	libraries	library	NOUN
crl-16328	123	101	or	or	CCONJ
crl-16328	123	102	question	question	NOUN
crl-16328	123	103	concerned	concerned	ADJ
crl-16328	123	104	other	other	ADJ
crl-16328	123	105	places	place	NOUN
crl-16328	123	106	than	than	ADP
crl-16328	123	107	the	the	DET
crl-16328	123	108	libraries	library	NOUN
crl-16328	123	109	or	or	CCONJ
crl-16328	123	110	university	university	NOUN
crl-16328	123	111	subject	subject	NOUN
crl-16328	123	112	-	-	PUNCT
crl-16328	123	113	based	base	VERB
crl-16328	123	114	question	question	NOUN
crl-16328	123	115	question	question	NOUN
crl-16328	123	116	did	do	AUX
crl-16328	123	117	not	not	PART
crl-16328	123	118	concern	concern	VERB
crl-16328	123	119	the	the	DET
crl-16328	123	120	attributes	attribute	NOUN
crl-16328	123	121	of	of	ADP
crl-16328	123	122	a	a	DET
crl-16328	123	123	georeferenceable	georeferenceable	ADJ
crl-16328	123	124	site	site	NOUN
crl-16328	123	125	where	where	SCONJ
crl-16328	123	126	do	do	AUX
crl-16328	123	127	we	we	PRON
crl-16328	123	128	go	go	VERB
crl-16328	123	129	from	from	ADP
crl-16328	123	130	here	here	ADV
crl-16328	123	131	?	?	PUNCT
crl-16328	124	1	495	495	NUM
crl-16328	124	2	include	include	VERB
crl-16328	124	3	citation	citation	NOUN
crl-16328	124	4	help	help	NOUN
crl-16328	124	5	,	,	PUNCT
crl-16328	124	6	using	use	VERB
crl-16328	124	7	electronic	electronic	ADJ
crl-16328	124	8	resources	resource	NOUN
crl-16328	124	9	and	and	CCONJ
crl-16328	124	10	the	the	DET
crl-16328	124	11	opac	opac	PROPN
crl-16328	124	12	,	,	PUNCT
crl-16328	124	13	as	as	ADV
crl-16328	124	14	well	well	ADV
crl-16328	124	15	as	as	ADP
crl-16328	124	16	any	any	DET
crl-16328	124	17	number	number	NOUN
crl-16328	124	18	of	of	ADP
crl-16328	124	19	in	in	ADP
crl-16328	124	20	-	-	PUNCT
crl-16328	124	21	depth	depth	NOUN
crl-16328	124	22	research	research	NOUN
crl-16328	124	23	questions	question	NOUN
crl-16328	124	24	.	.	PUNCT
crl-16328	125	1	for	for	ADP
crl-16328	125	2	these	these	DET
crl-16328	125	3	subject	subject	NOUN
crl-16328	125	4	-	-	PUNCT
crl-16328	125	5	based	base	VERB
crl-16328	125	6	questions	question	NOUN
crl-16328	125	7	,	,	PUNCT
crl-16328	125	8	users	user	NOUN
crl-16328	125	9	would	would	AUX
crl-16328	125	10	still	still	ADV
crl-16328	125	11	benefit	benefit	VERB
crl-16328	125	12	most	most	ADV
crl-16328	125	13	from	from	ADP
crl-16328	125	14	trained	train	VERB
crl-16328	125	15	reference	reference	NOUN
crl-16328	125	16	staff	staff	NOUN
crl-16328	125	17	,	,	PUNCT
crl-16328	125	18	either	either	CCONJ
crl-16328	125	19	librarians	librarian	NOUN
crl-16328	125	20	or	or	CCONJ
crl-16328	125	21	library	library	NOUN
crl-16328	125	22	staff	staff	NOUN
crl-16328	125	23	.	.	PUNCT
crl-16328	126	1	although	although	SCONJ
crl-16328	126	2	the	the	DET
crl-16328	126	3	majority	majority	NOUN
crl-16328	126	4	of	of	ADP
crl-16328	126	5	questions	question	NOUN
crl-16328	126	6	asked	ask	VERB
crl-16328	126	7	were	be	AUX
crl-16328	126	8	location	location	NOUN
crl-16328	126	9	-	-	PUNCT
crl-16328	126	10	based	base	VERB
crl-16328	126	11	,	,	PUNCT
crl-16328	126	12	students	student	NOUN
crl-16328	126	13	,	,	PUNCT
crl-16328	126	14	faculty	faculty	NOUN
crl-16328	126	15	,	,	PUNCT
crl-16328	126	16	staff	staff	NOUN
crl-16328	126	17	,	,	PUNCT
crl-16328	126	18	and	and	CCONJ
crl-16328	126	19	community	community	NOUN
crl-16328	126	20	users	user	NOUN
crl-16328	126	21	engaging	engage	VERB
crl-16328	126	22	in	in	ADP
crl-16328	126	23	those	those	DET
crl-16328	126	24	16.3	16.3	NUM
crl-16328	126	25	percent	percent	NOUN
crl-16328	126	26	of	of	ADP
crl-16328	126	27	transactions	transaction	NOUN
crl-16328	126	28	that	that	PRON
crl-16328	126	29	have	have	VERB
crl-16328	126	30	subject	subject	NOUN
crl-16328	126	31	-	-	PUNCT
crl-16328	126	32	based	base	VERB
crl-16328	126	33	questions	question	NOUN
crl-16328	126	34	still	still	ADV
crl-16328	126	35	require	require	VERB
crl-16328	126	36	quality	quality	NOUN
crl-16328	126	37	service	service	NOUN
crl-16328	126	38	from	from	ADP
crl-16328	126	39	trained	train	VERB
crl-16328	126	40	professionals	professional	NOUN
crl-16328	126	41	regardless	regardless	ADV
crl-16328	126	42	of	of	ADP
crl-16328	126	43	where	where	SCONJ
crl-16328	126	44	they	they	PRON
crl-16328	126	45	are	be	AUX
crl-16328	126	46	physically	physically	ADV
crl-16328	126	47	located	locate	VERB
crl-16328	126	48	.	.	PUNCT
crl-16328	127	1	question	question	NOUN
crl-16328	127	2	locations	location	NOUN
crl-16328	127	3	to	to	PART
crl-16328	127	4	address	address	VERB
crl-16328	127	5	the	the	DET
crl-16328	127	6	research	research	NOUN
crl-16328	127	7	question	question	NOUN
crl-16328	127	8	of	of	ADP
crl-16328	127	9	where	where	SCONJ
crl-16328	127	10	questions	question	NOUN
crl-16328	127	11	were	be	AUX
crl-16328	127	12	asked	ask	VERB
crl-16328	127	13	,	,	PUNCT
crl-16328	127	14	the	the	DET
crl-16328	127	15	fields	field	NOUN
crl-16328	127	16	of	of	ADP
crl-16328	127	17	reference	reference	NOUN
crl-16328	127	18	mode	mode	NOUN
crl-16328	127	19	and	and	CCONJ
crl-16328	127	20	location	location	NOUN
crl-16328	127	21	were	be	AUX
crl-16328	127	22	used	use	VERB
crl-16328	127	23	.	.	PUNCT
crl-16328	128	1	unfortunately	unfortunately	ADV
crl-16328	128	2	,	,	PUNCT
crl-16328	128	3	the	the	DET
crl-16328	128	4	reference	reference	NOUN
crl-16328	128	5	mode	mode	NOUN
crl-16328	128	6	field	field	NOUN
crl-16328	128	7	was	be	AUX
crl-16328	128	8	missing	miss	VERB
crl-16328	128	9	on	on	ADP
crl-16328	128	10	several	several	ADJ
crl-16328	128	11	transactions	transaction	NOUN
crl-16328	128	12	.	.	PUNCT
crl-16328	129	1	still	still	ADV
crl-16328	129	2	,	,	PUNCT
crl-16328	129	3	72	72	NUM
crl-16328	129	4	percent	percent	NOUN
crl-16328	129	5	of	of	ADP
crl-16328	129	6	question	question	NOUN
crl-16328	129	7	transactions	transaction	NOUN
crl-16328	129	8	contained	contain	VERB
crl-16328	129	9	the	the	DET
crl-16328	129	10	reference	reference	NOUN
crl-16328	129	11	mode	mode	NOUN
crl-16328	129	12	field	field	NOUN
crl-16328	129	13	.	.	PUNCT
crl-16328	130	1	table	table	NOUN
crl-16328	130	2	2	2	NUM
crl-16328	130	3	presents	present	VERB
crl-16328	130	4	the	the	DET
crl-16328	130	5	results	result	NOUN
crl-16328	130	6	of	of	ADP
crl-16328	130	7	questions	question	NOUN
crl-16328	130	8	asked	ask	VERB
crl-16328	130	9	by	by	ADP
crl-16328	130	10	reference	reference	NOUN
crl-16328	130	11	mode	mode	NOUN
crl-16328	130	12	.	.	PUNCT
crl-16328	131	1	despite	despite	SCONJ
crl-16328	131	2	other	other	ADJ
crl-16328	131	3	reference	reference	NOUN
crl-16328	131	4	options	option	NOUN
crl-16328	131	5	,	,	PUNCT
crl-16328	131	6	79.1	79.1	NUM
crl-16328	131	7	percent	percent	NOUN
crl-16328	131	8	of	of	ADP
crl-16328	131	9	all	all	DET
crl-16328	131	10	questions	question	NOUN
crl-16328	131	11	were	be	AUX
crl-16328	131	12	asked	ask	VERB
crl-16328	131	13	f2f	f2f	NOUN
crl-16328	131	14	.	.	PUNCT
crl-16328	132	1	there	there	PRON
crl-16328	132	2	are	be	VERB
crl-16328	132	3	potentially	potentially	ADV
crl-16328	132	4	a	a	DET
crl-16328	132	5	myriad	myriad	NOUN
crl-16328	132	6	of	of	ADP
crl-16328	132	7	reasons	reason	NOUN
crl-16328	132	8	for	for	ADP
crl-16328	132	9	a	a	DET
crl-16328	132	10	lack	lack	NOUN
crl-16328	132	11	of	of	ADP
crl-16328	132	12	virtual	virtual	ADJ
crl-16328	132	13	reference	reference	NOUN
crl-16328	132	14	use	use	NOUN
crl-16328	132	15	at	at	ADP
crl-16328	132	16	uk	uk	PROPN
crl-16328	132	17	,	,	PUNCT
crl-16328	132	18	but	but	CCONJ
crl-16328	132	19	one	one	NUM
crl-16328	132	20	primary	primary	ADJ
crl-16328	132	21	contributor	contributor	NOUN
crl-16328	132	22	may	may	AUX
crl-16328	132	23	be	be	AUX
crl-16328	132	24	an	an	DET
crl-16328	132	25	entire	entire	ADJ
crl-16328	132	26	lack	lack	NOUN
crl-16328	132	27	of	of	ADP
crl-16328	132	28	marketing	marketing	NOUN
crl-16328	132	29	services	service	NOUN
crl-16328	132	30	.	.	PUNCT
crl-16328	133	1	there	there	PRON
crl-16328	133	2	is	be	VERB
crl-16328	133	3	currently	currently	ADV
crl-16328	133	4	no	no	DET
crl-16328	133	5	one	one	NOUN
crl-16328	133	6	in	in	ADP
crl-16328	133	7	the	the	DET
crl-16328	133	8	role	role	NOUN
crl-16328	133	9	of	of	ADP
crl-16328	133	10	marketing	marketing	NOUN
crl-16328	133	11	at	at	ADP
crl-16328	133	12	the	the	DET
crl-16328	133	13	libraries	library	NOUN
crl-16328	133	14	or	or	CCONJ
crl-16328	133	15	any	any	DET
crl-16328	133	16	marketing	marketing	NOUN
crl-16328	133	17	efforts	effort	NOUN
crl-16328	133	18	related	relate	VERB
crl-16328	133	19	to	to	ADP
crl-16328	133	20	reference	reference	NOUN
crl-16328	133	21	services	service	NOUN
crl-16328	133	22	because	because	SCONJ
crl-16328	133	23	of	of	ADP
crl-16328	133	24	budgets	budget	NOUN
crl-16328	133	25	.	.	PUNCT
crl-16328	134	1	table	table	NOUN
crl-16328	134	2	3	3	NUM
crl-16328	134	3	shows	show	VERB
crl-16328	134	4	the	the	DET
crl-16328	134	5	results	result	NOUN
crl-16328	134	6	of	of	ADP
crl-16328	134	7	questions	question	NOUN
crl-16328	134	8	asked	ask	VERB
crl-16328	134	9	at	at	ADP
crl-16328	134	10	f2f	f2f	NOUN
crl-16328	134	11	service	service	NOUN
crl-16328	134	12	points	point	NOUN
crl-16328	134	13	.	.	PUNCT
crl-16328	135	1	the	the	DET
crl-16328	135	2	majority	majority	NOUN
crl-16328	135	3	of	of	ADP
crl-16328	135	4	f2f	f2f	NOUN
crl-16328	135	5	questions	question	NOUN
crl-16328	135	6	were	be	AUX
crl-16328	135	7	asked	ask	VERB
crl-16328	135	8	at	at	ADP
crl-16328	135	9	the	the	DET
crl-16328	135	10	service	service	NOUN
crl-16328	135	11	points	point	NOUN
crl-16328	135	12	within	within	ADP
crl-16328	135	13	table	table	NOUN
crl-16328	135	14	2	2	NUM
crl-16328	135	15	question	question	NOUN
crl-16328	135	16	quantities	quantity	NOUN
crl-16328	135	17	by	by	ADP
crl-16328	135	18	reference	reference	NOUN
crl-16328	135	19	mode	mode	NOUN
crl-16328	135	20	reference	reference	NOUN
crl-16328	135	21	mode	mode	NOUN
crl-16328	135	22	number	number	NOUN
crl-16328	135	23	of	of	ADP
crl-16328	135	24	location	location	NOUN
crl-16328	135	25	-	-	PUNCT
crl-16328	135	26	based	base	VERB
crl-16328	135	27	questions	question	NOUN
crl-16328	135	28	number	number	NOUN
crl-16328	135	29	of	of	ADP
crl-16328	135	30	subject	subject	NOUN
crl-16328	135	31	-	-	PUNCT
crl-16328	135	32	based	base	VERB
crl-16328	135	33	questions	question	NOUN
crl-16328	135	34	chat	chat	VERB
crl-16328	135	35	11	11	NUM
crl-16328	135	36	(	(	PUNCT
crl-16328	135	37	1.3	1.3	NUM
crl-16328	135	38	%	%	NOUN
crl-16328	135	39	)	)	PUNCT
crl-16328	135	40	8	8	NUM
crl-16328	135	41	(	(	PUNCT
crl-16328	135	42	0.6	0.6	NUM
crl-16328	135	43	%	%	NOUN
crl-16328	135	44	)	)	PUNCT
crl-16328	136	1	e	e	X
crl-16328	136	2	-	-	NOUN
crl-16328	136	3	mail	mail	NOUN
crl-16328	136	4	18	18	NUM
crl-16328	136	5	(	(	PUNCT
crl-16328	136	6	2.1	2.1	NUM
crl-16328	136	7	%	%	NOUN
crl-16328	136	8	)	)	PUNCT
crl-16328	136	9	8	8	NUM
crl-16328	136	10	(	(	PUNCT
crl-16328	136	11	0.6	0.6	NUM
crl-16328	136	12	%	%	NOUN
crl-16328	136	13	)	)	PUNCT
crl-16328	136	14	phone	phone	NOUN
crl-16328	136	15	137	137	NUM
crl-16328	136	16	(	(	PUNCT
crl-16328	136	17	16.3	16.3	NUM
crl-16328	136	18	%	%	NOUN
crl-16328	136	19	)	)	PUNCT
crl-16328	136	20	17	17	NUM
crl-16328	136	21	(	(	PUNCT
crl-16328	136	22	14.2	14.2	NUM
crl-16328	136	23	%	%	NOUN
crl-16328	136	24	)	)	PUNCT
crl-16328	136	25	f2f	f2f	NOUN
crl-16328	136	26	674	674	NUM
crl-16328	136	27	(	(	PUNCT
crl-16328	136	28	80.2	80.2	NUM
crl-16328	136	29	%	%	NOUN
crl-16328	136	30	)	)	PUNCT
crl-16328	136	31	85	85	NUM
crl-16328	136	32	(	(	PUNCT
crl-16328	136	33	71.4	71.4	NUM
crl-16328	136	34	%	%	NOUN
crl-16328	136	35	)	)	PUNCT
crl-16328	136	36	total	total	NOUN
crl-16328	136	37	840	840	NUM
crl-16328	136	38	(	(	PUNCT
crl-16328	136	39	100	100	NUM
crl-16328	136	40	%	%	NOUN
crl-16328	136	41	)	)	PUNCT
crl-16328	136	42	119	119	NUM
crl-16328	136	43	(	(	PUNCT
crl-16328	136	44	100	100	NUM
crl-16328	136	45	%	%	NOUN
crl-16328	136	46	)	)	PUNCT
crl-16328	137	1	*	*	PUNCT
crl-16328	137	2	*	*	PUNCT
crl-16328	137	3	1	1	NUM
crl-16328	137	4	subject	subject	NOUN
crl-16328	137	5	-	-	PUNCT
crl-16328	137	6	based	base	VERB
crl-16328	137	7	question	question	NOUN
crl-16328	137	8	was	be	AUX
crl-16328	137	9	a	a	DET
crl-16328	137	10	research	research	NOUN
crl-16328	137	11	consult	consult	NOUN
crl-16328	137	12	.	.	PUNCT
crl-16328	138	1	table	table	NOUN
crl-16328	138	2	3	3	NUM
crl-16328	138	3	f2f	f2f	NOUN
crl-16328	138	4	question	question	NOUN
crl-16328	138	5	quantities	quantity	NOUN
crl-16328	138	6	by	by	ADP
crl-16328	138	7	service	service	NOUN
crl-16328	138	8	point	point	NOUN
crl-16328	138	9	service	service	NOUN
crl-16328	138	10	point	point	NOUN
crl-16328	138	11	number	number	NOUN
crl-16328	138	12	of	of	ADP
crl-16328	138	13	location	location	NOUN
crl-16328	138	14	-	-	PUNCT
crl-16328	138	15	based	base	VERB
crl-16328	138	16	questions	question	NOUN
crl-16328	138	17	asked	ask	VERB
crl-16328	138	18	f2f	f2f	NOUN
crl-16328	138	19	(	(	PUNCT
crl-16328	138	20	674	674	NUM
crl-16328	138	21	)	)	PUNCT
crl-16328	138	22	number	number	NOUN
crl-16328	138	23	of	of	ADP
crl-16328	138	24	subject	subject	NOUN
crl-16328	138	25	-	-	PUNCT
crl-16328	138	26	based	base	VERB
crl-16328	138	27	questions	question	NOUN
crl-16328	138	28	asked	ask	VERB
crl-16328	138	29	f2f	f2f	NOUN
crl-16328	138	30	(	(	PUNCT
crl-16328	138	31	85	85	NUM
crl-16328	138	32	)	)	PUNCT
crl-16328	138	33	young	young	ADJ
crl-16328	138	34	library	library	NOUN
crl-16328	138	35	periodicals	periodical	NOUN
crl-16328	138	36	177	177	NUM
crl-16328	138	37	(	(	PUNCT
crl-16328	138	38	26.4	26.4	NUM
crl-16328	138	39	%	%	NOUN
crl-16328	138	40	)	)	PUNCT
crl-16328	138	41	13	13	NUM
crl-16328	138	42	(	(	PUNCT
crl-16328	138	43	15.4	15.4	NUM
crl-16328	138	44	%	%	NOUN
crl-16328	138	45	)	)	PUNCT
crl-16328	138	46	young	young	ADJ
crl-16328	138	47	library	library	ADJ
crl-16328	138	48	reference	reference	NOUN
crl-16328	138	49	140	140	NUM
crl-16328	138	50	(	(	PUNCT
crl-16328	138	51	20.8	20.8	NUM
crl-16328	138	52	%	%	NOUN
crl-16328	138	53	)	)	PUNCT
crl-16328	138	54	31	31	NUM
crl-16328	138	55	(	(	PUNCT
crl-16328	138	56	36.5	36.5	NUM
crl-16328	138	57	%	%	NOUN
crl-16328	138	58	)	)	PUNCT
crl-16328	138	59	fine	fine	ADJ
crl-16328	138	60	arts	art	NOUN
crl-16328	138	61	library	library	NOUN
crl-16328	138	62	121	121	NUM
crl-16328	138	63	(	(	PUNCT
crl-16328	138	64	17.9	17.9	NUM
crl-16328	138	65	%	%	NOUN
crl-16328	138	66	)	)	PUNCT
crl-16328	138	67	8	8	NUM
crl-16328	138	68	(	(	PUNCT
crl-16328	138	69	9.4	9.4	NUM
crl-16328	138	70	%	%	NOUN
crl-16328	138	71	)	)	PUNCT
crl-16328	138	72	law	law	NOUN
crl-16328	138	73	library	library	NOUN
crl-16328	138	74	33	33	NUM
crl-16328	138	75	(	(	PUNCT
crl-16328	138	76	4.9	4.9	NUM
crl-16328	138	77	%	%	NOUN
crl-16328	138	78	)	)	PUNCT
crl-16328	138	79	13	13	NUM
crl-16328	138	80	(	(	PUNCT
crl-16328	138	81	15.4	15.4	NUM
crl-16328	138	82	%	%	NOUN
crl-16328	138	83	)	)	PUNCT
crl-16328	138	84	education	education	NOUN
crl-16328	138	85	library	library	NOUN
crl-16328	138	86	35	35	NUM
crl-16328	138	87	(	(	PUNCT
crl-16328	138	88	5.2	5.2	NUM
crl-16328	138	89	%	%	NOUN
crl-16328	138	90	)	)	PUNCT
crl-16328	138	91	6	6	NUM
crl-16328	138	92	(	(	PUNCT
crl-16328	138	93	7.0	7.0	NUM
crl-16328	138	94	%	%	NOUN
crl-16328	138	95	)	)	PUNCT
crl-16328	138	96	young	young	ADJ
crl-16328	138	97	library	library	NOUN
crl-16328	138	98	hub	hub	NOUN
crl-16328	138	99	(	(	PUNCT
crl-16328	138	100	information	information	NOUN
crl-16328	138	101	commons	common	NOUN
crl-16328	138	102	)	)	PUNCT
crl-16328	138	103	60	60	NUM
crl-16328	138	104	(	(	PUNCT
crl-16328	138	105	8.9	8.9	NUM
crl-16328	138	106	%	%	NOUN
crl-16328	138	107	)	)	PUNCT
crl-16328	138	108	2	2	NUM
crl-16328	138	109	(	(	PUNCT
crl-16328	138	110	2.3	2.3	NUM
crl-16328	138	111	%	%	NOUN
crl-16328	138	112	)	)	PUNCT
crl-16328	138	113	science	science	NOUN
crl-16328	138	114	library	library	NOUN
crl-16328	138	115	46	46	NUM
crl-16328	138	116	(	(	PUNCT
crl-16328	138	117	6.8	6.8	NUM
crl-16328	138	118	%	%	NOUN
crl-16328	138	119	)	)	PUNCT
crl-16328	138	120	2	2	NUM
crl-16328	138	121	(	(	PUNCT
crl-16328	138	122	2.3	2.3	NUM
crl-16328	138	123	%	%	NOUN
crl-16328	138	124	)	)	PUNCT
crl-16328	138	125	young	young	ADJ
crl-16328	138	126	library	library	NOUN
crl-16328	138	127	circulation	circulation	NOUN
crl-16328	138	128	26	26	NUM
crl-16328	138	129	(	(	PUNCT
crl-16328	138	130	3.8	3.8	NUM
crl-16328	138	131	%	%	NOUN
crl-16328	138	132	)	)	PUNCT
crl-16328	138	133	2	2	NUM
crl-16328	138	134	(	(	PUNCT
crl-16328	138	135	2.3	2.3	NUM
crl-16328	138	136	%	%	NOUN
crl-16328	138	137	)	)	PUNCT
crl-16328	138	138	other	other	ADJ
crl-16328	138	139	service	service	NOUN
crl-16328	138	140	points	point	NOUN
crl-16328	138	141	*	*	SYM
crl-16328	138	142	36	36	NUM
crl-16328	138	143	(	(	PUNCT
crl-16328	138	144	5.3	5.3	NUM
crl-16328	138	145	%	%	NOUN
crl-16328	138	146	)	)	PUNCT
crl-16328	138	147	8	8	NUM
crl-16328	138	148	(	(	PUNCT
crl-16328	138	149	9.4	9.4	NUM
crl-16328	138	150	%	%	NOUN
crl-16328	138	151	)	)	PUNCT
crl-16328	139	1	*	*	PUNCT
crl-16328	139	2	engineering	engineer	VERB
crl-16328	139	3	library	library	NOUN
crl-16328	139	4	,	,	PUNCT
crl-16328	139	5	chemistry	chemistry	NOUN
crl-16328	139	6	physics	physics	NOUN
crl-16328	139	7	library	library	NOUN
crl-16328	139	8	,	,	PUNCT
crl-16328	139	9	agricultural	agricultural	ADJ
crl-16328	139	10	information	information	NOUN
crl-16328	139	11	center	center	NOUN
crl-16328	139	12	,	,	PUNCT
crl-16328	139	13	geology	geology	NOUN
crl-16328	139	14	/	/	SYM
crl-16328	139	15	maps	map	NOUN
crl-16328	139	16	,	,	PUNCT
crl-16328	139	17	library	library	NOUN
crl-16328	139	18	link	link	NOUN
crl-16328	139	19	(	(	PUNCT
crl-16328	139	20	closed	closed	ADJ
crl-16328	139	21	)	)	PUNCT
crl-16328	139	22	,	,	PUNCT
crl-16328	139	23	design	design	NOUN
crl-16328	139	24	library	library	NOUN
crl-16328	139	25	,	,	PUNCT
crl-16328	139	26	young	young	ADJ
crl-16328	139	27	library	library	ADJ
crl-16328	139	28	audio	audio	ADJ
crl-16328	139	29	visual	visual	ADJ
crl-16328	139	30	services	service	NOUN
crl-16328	139	31	,	,	PUNCT
crl-16328	139	32	kentucky	kentucky	PROPN
crl-16328	139	33	transportation	transportation	NOUN
crl-16328	139	34	center	center	NOUN
crl-16328	139	35	,	,	PUNCT
crl-16328	139	36	lexmark	lexmark	NOUN
crl-16328	139	37	library	library	NOUN
crl-16328	139	38	496	496	NUM
crl-16328	139	39	college	college	PROPN
crl-16328	139	40	&	&	CCONJ
crl-16328	139	41	research	research	PROPN
crl-16328	139	42	libraries	library	NOUN
crl-16328	139	43	september	september	PROPN
crl-16328	139	44	2013	2013	NUM
crl-16328	139	45	the	the	DET
crl-16328	139	46	university	university	NOUN
crl-16328	139	47	’s	’s	PART
crl-16328	139	48	large	large	ADJ
crl-16328	139	49	main	main	ADJ
crl-16328	139	50	library	library	NOUN
crl-16328	139	51	,	,	PUNCT
crl-16328	139	52	young	young	ADJ
crl-16328	139	53	library	library	NOUN
crl-16328	139	54	.	.	PUNCT
crl-16328	140	1	young	young	ADJ
crl-16328	140	2	library	library	NOUN
crl-16328	140	3	reference	reference	NOUN
crl-16328	140	4	receives	receive	VERB
crl-16328	140	5	the	the	DET
crl-16328	140	6	most	most	ADV
crl-16328	140	7	subject	subject	NOUN
crl-16328	140	8	-	-	PUNCT
crl-16328	140	9	based	base	VERB
crl-16328	140	10	questions	question	NOUN
crl-16328	140	11	,	,	PUNCT
crl-16328	140	12	perhaps	perhaps	ADV
crl-16328	140	13	due	due	ADP
crl-16328	140	14	to	to	ADP
crl-16328	140	15	referral	referral	NOUN
crl-16328	140	16	of	of	ADP
crl-16328	140	17	subject	subject	NOUN
crl-16328	140	18	-	-	PUNCT
crl-16328	140	19	based	base	VERB
crl-16328	140	20	questions	question	NOUN
crl-16328	140	21	from	from	ADP
crl-16328	140	22	other	other	ADJ
crl-16328	140	23	service	service	NOUN
crl-16328	140	24	points	point	NOUN
crl-16328	140	25	.	.	PUNCT
crl-16328	141	1	to	to	PART
crl-16328	141	2	visualize	visualize	VERB
crl-16328	141	3	the	the	DET
crl-16328	141	4	distribution	distribution	NOUN
crl-16328	141	5	of	of	ADP
crl-16328	141	6	questions	question	NOUN
crl-16328	141	7	across	across	ADP
crl-16328	141	8	campus	campus	NOUN
crl-16328	141	9	,	,	PUNCT
crl-16328	141	10	a	a	DET
crl-16328	141	11	map	map	NOUN
crl-16328	141	12	was	be	AUX
crl-16328	141	13	produced	produce	VERB
crl-16328	141	14	.	.	PUNCT
crl-16328	142	1	although	although	SCONJ
crl-16328	142	2	the	the	DET
crl-16328	142	3	majority	majority	NOUN
crl-16328	142	4	of	of	ADP
crl-16328	142	5	all	all	DET
crl-16328	142	6	questions	question	NOUN
crl-16328	142	7	were	be	AUX
crl-16328	142	8	asked	ask	VERB
crl-16328	142	9	within	within	ADP
crl-16328	142	10	young	young	ADJ
crl-16328	142	11	library	library	NOUN
crl-16328	142	12	,	,	PUNCT
crl-16328	142	13	it	it	PRON
crl-16328	142	14	is	be	AUX
crl-16328	142	15	important	important	ADJ
crl-16328	142	16	to	to	PART
crl-16328	142	17	note	note	VERB
crl-16328	142	18	that	that	SCONJ
crl-16328	142	19	the	the	DET
crl-16328	142	20	default	default	NOUN
crl-16328	142	21	for	for	ADP
crl-16328	142	22	phone	phone	NOUN
crl-16328	142	23	questions	question	NOUN
crl-16328	142	24	is	be	AUX
crl-16328	142	25	the	the	DET
crl-16328	142	26	young	young	ADJ
crl-16328	142	27	library	library	NOUN
crl-16328	142	28	.	.	PUNCT
crl-16328	143	1	just	just	ADV
crl-16328	143	2	as	as	SCONJ
crl-16328	143	3	other	other	ADJ
crl-16328	143	4	fields	field	NOUN
crl-16328	143	5	were	be	AUX
crl-16328	143	6	incomplete	incomplete	ADJ
crl-16328	143	7	,	,	PUNCT
crl-16328	143	8	71.4	71.4	NUM
crl-16328	143	9	percent	percent	NOUN
crl-16328	143	10	of	of	ADP
crl-16328	143	11	the	the	DET
crl-16328	143	12	reference	reference	NOUN
crl-16328	143	13	transactions	transaction	NOUN
crl-16328	143	14	included	include	VERB
crl-16328	143	15	the	the	DET
crl-16328	143	16	location	location	NOUN
crl-16328	143	17	.	.	PUNCT
crl-16328	144	1	still	still	ADV
crl-16328	144	2	,	,	PUNCT
crl-16328	144	3	map	map	VERB
crl-16328	144	4	1	1	NUM
crl-16328	144	5	depicts	depict	VERB
crl-16328	144	6	the	the	DET
crl-16328	144	7	quantities	quantity	NOUN
crl-16328	144	8	of	of	ADP
crl-16328	144	9	total	total	ADJ
crl-16328	144	10	questions	question	NOUN
crl-16328	144	11	asked	ask	VERB
crl-16328	144	12	on	on	ADP
crl-16328	144	13	campus	campus	NOUN
crl-16328	144	14	to	to	PART
crl-16328	144	15	inform	inform	VERB
crl-16328	144	16	optimal	optimal	ADJ
crl-16328	144	17	staffing	staffing	NOUN
crl-16328	144	18	.	.	PUNCT
crl-16328	145	1	discussion	discussion	NOUN
crl-16328	145	2	the	the	DET
crl-16328	145	3	following	following	NOUN
crl-16328	145	4	discusses	discuss	VERB
crl-16328	145	5	the	the	DET
crl-16328	145	6	implications	implication	NOUN
crl-16328	145	7	of	of	ADP
crl-16328	145	8	the	the	DET
crl-16328	145	9	method	method	NOUN
crl-16328	145	10	and	and	CCONJ
crl-16328	145	11	findings	finding	NOUN
crl-16328	145	12	for	for	ADP
crl-16328	145	13	academic	academic	ADJ
crl-16328	145	14	libraries	library	NOUN
crl-16328	145	15	.	.	PUNCT
crl-16328	146	1	a	a	DET
crl-16328	146	2	review	review	NOUN
crl-16328	146	3	of	of	ADP
crl-16328	146	4	the	the	DET
crl-16328	146	5	method	method	NOUN
crl-16328	146	6	includes	include	VERB
crl-16328	146	7	limitations	limitation	NOUN
crl-16328	146	8	of	of	ADP
crl-16328	146	9	this	this	DET
crl-16328	146	10	study	study	NOUN
crl-16328	146	11	and	and	CCONJ
crl-16328	146	12	potential	potential	ADJ
crl-16328	146	13	options	option	NOUN
crl-16328	146	14	for	for	ADP
crl-16328	146	15	future	future	ADJ
crl-16328	146	16	research	research	NOUN
crl-16328	146	17	.	.	PUNCT
crl-16328	147	1	this	this	DET
crl-16328	147	2	section	section	NOUN
crl-16328	147	3	also	also	ADV
crl-16328	147	4	reviews	review	VERB
crl-16328	147	5	the	the	DET
crl-16328	147	6	potential	potential	NOUN
crl-16328	147	7	of	of	ADP
crl-16328	147	8	how	how	SCONJ
crl-16328	147	9	both	both	PRON
crl-16328	147	10	staffing	staffing	NOUN
crl-16328	147	11	and	and	CCONJ
crl-16328	147	12	library	library	NOUN
crl-16328	147	13	mobile	mobile	ADJ
crl-16328	147	14	apps	app	NOUN
crl-16328	147	15	may	may	AUX
crl-16328	147	16	be	be	AUX
crl-16328	147	17	informed	inform	VERB
crl-16328	147	18	by	by	ADP
crl-16328	147	19	the	the	DET
crl-16328	147	20	study	study	NOUN
crl-16328	147	21	of	of	ADP
crl-16328	147	22	location	location	NOUN
crl-16328	147	23	-	-	PUNCT
crl-16328	147	24	based	base	VERB
crl-16328	147	25	questions	question	NOUN
crl-16328	147	26	.	.	PUNCT
crl-16328	148	1	data	datum	NOUN
crl-16328	148	2	collection	collection	NOUN
crl-16328	148	3	data	datum	NOUN
crl-16328	148	4	collection	collection	NOUN
crl-16328	148	5	is	be	AUX
crl-16328	148	6	a	a	DET
crl-16328	148	7	limitation	limitation	NOUN
crl-16328	148	8	of	of	ADP
crl-16328	148	9	this	this	DET
crl-16328	148	10	study	study	NOUN
crl-16328	148	11	and	and	CCONJ
crl-16328	148	12	data	datum	NOUN
crl-16328	148	13	limitations	limitation	NOUN
crl-16328	148	14	may	may	AUX
crl-16328	148	15	be	be	AUX
crl-16328	148	16	common	common	ADJ
crl-16328	148	17	at	at	ADP
crl-16328	148	18	many	many	ADJ
crl-16328	148	19	academic	academic	ADJ
crl-16328	148	20	libraries	library	NOUN
crl-16328	148	21	.	.	PUNCT
crl-16328	149	1	with	with	ADP
crl-16328	149	2	busy	busy	ADJ
crl-16328	149	3	service	service	NOUN
crl-16328	149	4	points	point	NOUN
crl-16328	149	5	with	with	ADP
crl-16328	149	6	long	long	ADJ
crl-16328	149	7	lines	line	NOUN
crl-16328	149	8	,	,	PUNCT
crl-16328	149	9	data	datum	NOUN
crl-16328	149	10	collection	collection	NOUN
crl-16328	149	11	of	of	ADP
crl-16328	149	12	use	use	NOUN
crl-16328	149	13	statistics	statistic	NOUN
crl-16328	149	14	in	in	ADP
crl-16328	149	15	a	a	DET
crl-16328	149	16	timely	timely	ADJ
crl-16328	149	17	and	and	CCONJ
crl-16328	149	18	complete	complete	ADJ
crl-16328	149	19	way	way	NOUN
crl-16328	149	20	is	be	AUX
crl-16328	149	21	a	a	DET
crl-16328	149	22	challenge	challenge	NOUN
crl-16328	149	23	.	.	PUNCT
crl-16328	150	1	the	the	DET
crl-16328	150	2	tool	tool	NOUN
crl-16328	150	3	used	use	VERB
crl-16328	150	4	to	to	PART
crl-16328	150	5	collect	collect	VERB
crl-16328	150	6	library	library	NOUN
crl-16328	150	7	reference	reference	NOUN
crl-16328	150	8	and	and	CCONJ
crl-16328	150	9	directional	directional	ADJ
crl-16328	150	10	statistics	statistic	NOUN
crl-16328	150	11	at	at	ADP
crl-16328	150	12	uk	uk	PROPN
crl-16328	150	13	libraries	library	NOUN
crl-16328	150	14	was	be	AUX
crl-16328	150	15	libstats	libstat	NOUN
crl-16328	150	16	,	,	PUNCT
crl-16328	150	17	an	an	DET
crl-16328	150	18	open	open	ADJ
crl-16328	150	19	source	source	NOUN
crl-16328	150	20	,	,	PUNCT
crl-16328	150	21	web	web	NOUN
crl-16328	150	22	-	-	PUNCT
crl-16328	150	23	based	base	VERB
crl-16328	150	24	question	question	NOUN
crl-16328	150	25	tracking	tracking	NOUN
crl-16328	150	26	application	application	NOUN
crl-16328	150	27	that	that	PRON
crl-16328	150	28	requires	require	VERB
crl-16328	150	29	librarians	librarian	NOUN
crl-16328	150	30	and	and	CCONJ
crl-16328	150	31	library	library	ADJ
crl-16328	150	32	staff	staff	NOUN
crl-16328	150	33	to	to	PART
crl-16328	150	34	record	record	NOUN
crl-16328	150	35	transactions	transaction	NOUN
crl-16328	150	36	after	after	SCONJ
crl-16328	150	37	they	they	PRON
crl-16328	150	38	are	be	AUX
crl-16328	150	39	completed	complete	VERB
crl-16328	150	40	.	.	PUNCT
crl-16328	151	1	during	during	ADP
crl-16328	151	2	hectic	hectic	ADJ
crl-16328	151	3	times	time	NOUN
crl-16328	151	4	,	,	PUNCT
crl-16328	151	5	some	some	DET
crl-16328	151	6	questions	question	NOUN
crl-16328	151	7	are	be	AUX
crl-16328	151	8	not	not	PART
crl-16328	151	9	recorded	record	VERB
crl-16328	151	10	and	and	CCONJ
crl-16328	151	11	some	some	DET
crl-16328	151	12	questions	question	NOUN
crl-16328	151	13	are	be	AUX
crl-16328	151	14	inaccurately	inaccurately	ADV
crl-16328	151	15	and	and	CCONJ
crl-16328	151	16	incompletely	incompletely	ADV
crl-16328	151	17	recorded	record	VERB
crl-16328	151	18	.	.	PUNCT
crl-16328	152	1	as	as	SCONJ
crl-16328	152	2	mentioned	mention	VERB
crl-16328	152	3	previously	previously	ADV
crl-16328	152	4	,	,	PUNCT
crl-16328	152	5	some	some	DET
crl-16328	152	6	fields	field	NOUN
crl-16328	152	7	,	,	PUNCT
crl-16328	152	8	like	like	ADP
crl-16328	152	9	patron	patron	NOUN
crl-16328	152	10	type	type	NOUN
crl-16328	152	11	,	,	PUNCT
crl-16328	152	12	are	be	AUX
crl-16328	152	13	only	only	ADV
crl-16328	152	14	recorded	record	VERB
crl-16328	152	15	a	a	DET
crl-16328	152	16	little	little	ADJ
crl-16328	152	17	over	over	ADP
crl-16328	152	18	50	50	NUM
crl-16328	152	19	percent	percent	NOUN
crl-16328	152	20	of	of	ADP
crl-16328	152	21	the	the	DET
crl-16328	152	22	time	time	NOUN
crl-16328	152	23	.	.	PUNCT
crl-16328	153	1	in	in	ADP
crl-16328	153	2	instances	instance	NOUN
crl-16328	153	3	of	of	ADP
crl-16328	153	4	incomplete	incomplete	ADJ
crl-16328	153	5	data	datum	NOUN
crl-16328	153	6	collection	collection	NOUN
crl-16328	153	7	,	,	PUNCT
crl-16328	153	8	the	the	DET
crl-16328	153	9	librarian	librarian	ADJ
crl-16328	153	10	or	or	CCONJ
crl-16328	153	11	library	library	ADJ
crl-16328	153	12	staff	staff	NOUN
crl-16328	153	13	person	person	NOUN
crl-16328	153	14	records	record	VERB
crl-16328	153	15	a	a	DET
crl-16328	153	16	quick	quick	ADJ
crl-16328	153	17	tally	tally	NOUN
crl-16328	153	18	of	of	ADP
crl-16328	153	19	either	either	CCONJ
crl-16328	153	20	directional	directional	ADJ
crl-16328	153	21	or	or	CCONJ
crl-16328	153	22	reference	reference	NOUN
crl-16328	153	23	without	without	ADP
crl-16328	153	24	the	the	DET
crl-16328	153	25	other	other	ADJ
crl-16328	153	26	transaction	transaction	NOUN
crl-16328	153	27	details	detail	NOUN
crl-16328	153	28	.	.	PUNCT
crl-16328	154	1	also	also	ADV
crl-16328	154	2	,	,	PUNCT
crl-16328	154	3	speaking	speak	VERB
crl-16328	154	4	to	to	ADP
crl-16328	154	5	the	the	DET
crl-16328	154	6	issue	issue	NOUN
crl-16328	154	7	of	of	ADP
crl-16328	154	8	reliability	reliability	NOUN
crl-16328	154	9	is	be	AUX
crl-16328	154	10	the	the	DET
crl-16328	154	11	repetitive	repetitive	ADJ
crl-16328	154	12	nature	nature	NOUN
crl-16328	154	13	of	of	ADP
crl-16328	154	14	many	many	ADJ
crl-16328	154	15	simple	simple	ADJ
crl-16328	154	16	questions	question	NOUN
crl-16328	154	17	,	,	PUNCT
crl-16328	154	18	which	which	PRON
crl-16328	154	19	may	may	AUX
crl-16328	154	20	simply	simply	ADV
crl-16328	154	21	not	not	PART
crl-16328	154	22	be	be	AUX
crl-16328	154	23	recorded	record	VERB
crl-16328	154	24	at	at	ADV
crl-16328	154	25	all	all	ADV
crl-16328	154	26	.	.	PUNCT
crl-16328	155	1	for	for	ADP
crl-16328	155	2	example	example	NOUN
crl-16328	155	3	,	,	PUNCT
crl-16328	155	4	staff	staff	NOUN
crl-16328	155	5	state	state	NOUN
crl-16328	155	6	that	that	SCONJ
crl-16328	155	7	the	the	DET
crl-16328	155	8	figure	figure	NOUN
crl-16328	155	9	1	1	NUM
crl-16328	155	10	total	total	ADJ
crl-16328	155	11	questions	question	NOUN
crl-16328	155	12	asked	ask	VERB
crl-16328	155	13	on	on	ADP
crl-16328	155	14	campus	campus	NOUN
crl-16328	155	15	at	at	ADP
crl-16328	155	16	libraries	library	NOUN
crl-16328	155	17	where	where	SCONJ
crl-16328	155	18	do	do	AUX
crl-16328	155	19	we	we	PRON
crl-16328	155	20	go	go	VERB
crl-16328	155	21	from	from	ADP
crl-16328	155	22	here	here	ADV
crl-16328	155	23	?	?	PUNCT
crl-16328	156	1	497	497	NUM
crl-16328	156	2	stapler	stapler	ADJ
crl-16328	156	3	and	and	CCONJ
crl-16328	156	4	other	other	ADJ
crl-16328	156	5	supplies	supply	NOUN
crl-16328	156	6	are	be	AUX
crl-16328	156	7	constantly	constantly	ADV
crl-16328	156	8	being	be	AUX
crl-16328	156	9	borrowed	borrow	VERB
crl-16328	156	10	,	,	PUNCT
crl-16328	156	11	but	but	CCONJ
crl-16328	156	12	only	only	ADV
crl-16328	156	13	9.4	9.4	NUM
crl-16328	156	14	percent	percent	NOUN
crl-16328	156	15	of	of	ADP
crl-16328	156	16	the	the	DET
crl-16328	156	17	total	total	ADJ
crl-16328	156	18	transactions	transaction	NOUN
crl-16328	156	19	recorded	record	VERB
crl-16328	156	20	related	relate	VERB
crl-16328	156	21	to	to	ADP
crl-16328	156	22	desk	desk	NOUN
crl-16328	156	23	supplies	supply	NOUN
crl-16328	156	24	.	.	PUNCT
crl-16328	157	1	the	the	DET
crl-16328	157	2	real	real	ADJ
crl-16328	157	3	quantity	quantity	NOUN
crl-16328	157	4	of	of	ADP
crl-16328	157	5	desk	desk	NOUN
crl-16328	157	6	supply	supply	NOUN
crl-16328	157	7	questions	question	NOUN
crl-16328	157	8	may	may	AUX
crl-16328	157	9	be	be	AUX
crl-16328	157	10	even	even	ADV
crl-16328	157	11	higher	high	ADJ
crl-16328	157	12	,	,	PUNCT
crl-16328	157	13	but	but	CCONJ
crl-16328	157	14	data	datum	NOUN
crl-16328	157	15	collection	collection	NOUN
crl-16328	157	16	is	be	AUX
crl-16328	157	17	incomplete	incomplete	ADJ
crl-16328	157	18	.	.	PUNCT
crl-16328	158	1	two	two	NUM
crl-16328	158	2	approaches	approach	NOUN
crl-16328	158	3	to	to	PART
crl-16328	158	4	overcome	overcome	VERB
crl-16328	158	5	data	data	NOUN
crl-16328	158	6	collection	collection	NOUN
crl-16328	158	7	issues	issue	NOUN
crl-16328	158	8	are	be	AUX
crl-16328	158	9	to	to	PART
crl-16328	158	10	simplify	simplify	VERB
crl-16328	158	11	the	the	DET
crl-16328	158	12	recording	recording	NOUN
crl-16328	158	13	process	process	NOUN
crl-16328	158	14	and	and	CCONJ
crl-16328	158	15	increase	increase	VERB
crl-16328	158	16	training	training	NOUN
crl-16328	158	17	.	.	PUNCT
crl-16328	159	1	currently	currently	ADV
crl-16328	159	2	,	,	PUNCT
crl-16328	159	3	when	when	SCONJ
crl-16328	159	4	users	user	NOUN
crl-16328	159	5	ask	ask	VERB
crl-16328	159	6	questions	question	NOUN
crl-16328	159	7	,	,	PUNCT
crl-16328	159	8	the	the	DET
crl-16328	159	9	only	only	ADJ
crl-16328	159	10	record	record	NOUN
crl-16328	159	11	of	of	ADP
crl-16328	159	12	each	each	DET
crl-16328	159	13	question	question	NOUN
crl-16328	159	14	is	be	AUX
crl-16328	159	15	a	a	DET
crl-16328	159	16	subjective	subjective	ADJ
crl-16328	159	17	summary	summary	NOUN
crl-16328	159	18	by	by	ADP
crl-16328	159	19	public	public	ADJ
crl-16328	159	20	services	service	NOUN
crl-16328	159	21	staff	staff	NOUN
crl-16328	159	22	.	.	PUNCT
crl-16328	160	1	although	although	SCONJ
crl-16328	160	2	the	the	DET
crl-16328	160	3	staff	staff	NOUN
crl-16328	160	4	is	be	AUX
crl-16328	160	5	trained	train	VERB
crl-16328	160	6	to	to	PART
crl-16328	160	7	describe	describe	VERB
crl-16328	160	8	the	the	DET
crl-16328	160	9	content	content	NOUN
crl-16328	160	10	of	of	ADP
crl-16328	160	11	each	each	DET
crl-16328	160	12	question	question	NOUN
crl-16328	160	13	asked	ask	VERB
crl-16328	160	14	,	,	PUNCT
crl-16328	160	15	a	a	DET
crl-16328	160	16	dropdown	dropdown	ADJ
crl-16328	160	17	menu	menu	NOUN
crl-16328	160	18	with	with	ADP
crl-16328	160	19	options	option	NOUN
crl-16328	160	20	from	from	ADP
crl-16328	160	21	this	this	DET
crl-16328	160	22	study	study	NOUN
crl-16328	160	23	’s	’s	PART
crl-16328	160	24	question	question	NOUN
crl-16328	160	25	typology	typology	NOUN
crl-16328	160	26	built	build	VERB
crl-16328	160	27	into	into	ADP
crl-16328	160	28	reference	reference	NOUN
crl-16328	160	29	software	software	NOUN
crl-16328	160	30	may	may	AUX
crl-16328	160	31	speed	speed	VERB
crl-16328	160	32	up	up	ADP
crl-16328	160	33	the	the	DET
crl-16328	160	34	data	data	NOUN
crl-16328	160	35	collection	collection	NOUN
crl-16328	160	36	process	process	NOUN
crl-16328	160	37	.	.	PUNCT
crl-16328	161	1	in	in	ADP
crl-16328	161	2	turn	turn	NOUN
crl-16328	161	3	,	,	PUNCT
crl-16328	161	4	more	more	ADV
crl-16328	161	5	complete	complete	ADJ
crl-16328	161	6	and	and	CCONJ
crl-16328	161	7	detailed	detailed	ADJ
crl-16328	161	8	data	datum	NOUN
crl-16328	161	9	would	would	AUX
crl-16328	161	10	enrich	enrich	VERB
crl-16328	161	11	analysis	analysis	NOUN
crl-16328	161	12	of	of	ADP
crl-16328	161	13	reference	reference	NOUN
crl-16328	161	14	work	work	NOUN
crl-16328	161	15	beyond	beyond	ADP
crl-16328	161	16	simple	simple	ADJ
crl-16328	161	17	counts	count	NOUN
crl-16328	161	18	.	.	PUNCT
crl-16328	162	1	increased	increase	VERB
crl-16328	162	2	and	and	CCONJ
crl-16328	162	3	targeted	target	VERB
crl-16328	162	4	training	training	NOUN
crl-16328	162	5	of	of	ADP
crl-16328	162	6	front	front	ADJ
crl-16328	162	7	-	-	PUNCT
crl-16328	162	8	line	line	NOUN
crl-16328	162	9	public	public	ADJ
crl-16328	162	10	services	service	NOUN
crl-16328	162	11	staff	staff	NOUN
crl-16328	162	12	on	on	ADP
crl-16328	162	13	data	datum	NOUN
crl-16328	162	14	collection	collection	NOUN
crl-16328	162	15	should	should	AUX
crl-16328	162	16	result	result	VERB
crl-16328	162	17	in	in	ADP
crl-16328	162	18	more	more	ADV
crl-16328	162	19	complete	complete	ADJ
crl-16328	162	20	transaction	transaction	NOUN
crl-16328	162	21	records	record	NOUN
crl-16328	162	22	.	.	PUNCT
crl-16328	163	1	staff	staff	NOUN
crl-16328	163	2	realize	realize	VERB
crl-16328	163	3	the	the	DET
crl-16328	163	4	value	value	NOUN
crl-16328	163	5	of	of	ADP
crl-16328	163	6	justifying	justify	VERB
crl-16328	163	7	their	their	PRON
crl-16328	163	8	positions	position	NOUN
crl-16328	163	9	through	through	ADP
crl-16328	163	10	data	datum	NOUN
crl-16328	163	11	collection	collection	NOUN
crl-16328	163	12	,	,	PUNCT
crl-16328	163	13	but	but	CCONJ
crl-16328	163	14	the	the	DET
crl-16328	163	15	process	process	NOUN
crl-16328	163	16	should	should	AUX
crl-16328	163	17	be	be	AUX
crl-16328	163	18	less	less	ADV
crl-16328	163	19	cumbersome	cumbersome	ADJ
crl-16328	163	20	.	.	PUNCT
crl-16328	164	1	in	in	ADP
crl-16328	164	2	some	some	DET
crl-16328	164	3	instances	instance	NOUN
crl-16328	164	4	,	,	PUNCT
crl-16328	164	5	question	question	NOUN
crl-16328	164	6	types	type	NOUN
crl-16328	164	7	will	will	AUX
crl-16328	164	8	not	not	PART
crl-16328	164	9	fit	fit	VERB
crl-16328	164	10	neatly	neatly	ADV
crl-16328	164	11	into	into	ADP
crl-16328	164	12	some	some	PRON
crl-16328	164	13	of	of	ADP
crl-16328	164	14	the	the	DET
crl-16328	164	15	faq	faq	NOUN
crl-16328	164	16	identified	identify	VERB
crl-16328	164	17	in	in	ADP
crl-16328	164	18	this	this	DET
crl-16328	164	19	exploratory	exploratory	ADJ
crl-16328	164	20	study	study	NOUN
crl-16328	164	21	,	,	PUNCT
crl-16328	164	22	but	but	CCONJ
crl-16328	164	23	libstats	libstat	NOUN
crl-16328	164	24	and	and	CCONJ
crl-16328	164	25	other	other	ADJ
crl-16328	164	26	programs	program	NOUN
crl-16328	164	27	allow	allow	VERB
crl-16328	164	28	staff	staff	NOUN
crl-16328	164	29	to	to	PART
crl-16328	164	30	input	input	VERB
crl-16328	164	31	qualitative	qualitative	ADJ
crl-16328	164	32	data	datum	NOUN
crl-16328	164	33	for	for	ADP
crl-16328	164	34	those	those	DET
crl-16328	164	35	instances	instance	NOUN
crl-16328	164	36	.	.	PUNCT
crl-16328	165	1	by	by	ADP
crl-16328	165	2	implementing	implement	VERB
crl-16328	165	3	some	some	PRON
crl-16328	165	4	of	of	ADP
crl-16328	165	5	these	these	DET
crl-16328	165	6	suggestions	suggestion	NOUN
crl-16328	165	7	,	,	PUNCT
crl-16328	165	8	future	future	ADJ
crl-16328	165	9	studies	study	NOUN
crl-16328	165	10	will	will	AUX
crl-16328	165	11	have	have	VERB
crl-16328	165	12	better	well	ADJ
crl-16328	165	13	and	and	CCONJ
crl-16328	165	14	more	more	ADV
crl-16328	165	15	comprehensive	comprehensive	ADJ
crl-16328	165	16	data	datum	NOUN
crl-16328	165	17	collection	collection	NOUN
crl-16328	165	18	,	,	PUNCT
crl-16328	165	19	which	which	PRON
crl-16328	165	20	should	should	AUX
crl-16328	165	21	lead	lead	VERB
crl-16328	165	22	to	to	ADP
crl-16328	165	23	improved	improved	ADJ
crl-16328	165	24	services	service	NOUN
crl-16328	165	25	.	.	PUNCT
crl-16328	166	1	also	also	ADV
crl-16328	166	2	,	,	PUNCT
crl-16328	166	3	administration	administration	NOUN
crl-16328	166	4	could	could	AUX
crl-16328	166	5	tailor	tailor	VERB
crl-16328	166	6	training	training	NOUN
crl-16328	166	7	based	base	VERB
crl-16328	166	8	on	on	ADP
crl-16328	166	9	the	the	DET
crl-16328	166	10	types	type	NOUN
crl-16328	166	11	of	of	ADP
crl-16328	166	12	questions	question	NOUN
crl-16328	166	13	asked	ask	VERB
crl-16328	166	14	in	in	ADP
crl-16328	166	15	specific	specific	ADJ
crl-16328	166	16	places	place	NOUN
crl-16328	166	17	.	.	PUNCT
crl-16328	167	1	although	although	SCONJ
crl-16328	167	2	some	some	DET
crl-16328	167	3	interpersonal	interpersonal	ADJ
crl-16328	167	4	communication	communication	NOUN
crl-16328	167	5	and	and	CCONJ
crl-16328	167	6	other	other	ADJ
crl-16328	167	7	needed	need	VERB
crl-16328	167	8	skills	skill	NOUN
crl-16328	167	9	are	be	AUX
crl-16328	167	10	obvious	obvious	ADJ
crl-16328	167	11	without	without	ADP
crl-16328	167	12	analysis	analysis	NOUN
crl-16328	167	13	,	,	PUNCT
crl-16328	167	14	such	such	ADJ
crl-16328	167	15	as	as	ADP
crl-16328	167	16	staff	staff	NOUN
crl-16328	167	17	in	in	ADP
crl-16328	167	18	the	the	DET
crl-16328	167	19	computer	computer	NOUN
crl-16328	167	20	lab	lab	NOUN
crl-16328	167	21	having	have	VERB
crl-16328	167	22	basic	basic	ADJ
crl-16328	167	23	training	training	NOUN
crl-16328	167	24	in	in	ADP
crl-16328	167	25	computer	computer	NOUN
crl-16328	167	26	troubleshooting	troubleshooting	NOUN
crl-16328	167	27	,	,	PUNCT
crl-16328	167	28	training	training	NOUN
crl-16328	167	29	at	at	ADP
crl-16328	167	30	other	other	ADJ
crl-16328	167	31	service	service	NOUN
crl-16328	167	32	points	point	NOUN
crl-16328	167	33	may	may	AUX
crl-16328	167	34	need	need	VERB
crl-16328	167	35	revisiting	revisit	VERB
crl-16328	167	36	based	base	VERB
crl-16328	167	37	on	on	ADP
crl-16328	167	38	service	service	NOUN
crl-16328	167	39	point	point	NOUN
crl-16328	167	40	—	—	PUNCT
crl-16328	167	41	specific	specific	ADJ
crl-16328	167	42	findings	finding	NOUN
crl-16328	167	43	.	.	PUNCT
crl-16328	168	1	for	for	ADP
crl-16328	168	2	example	example	NOUN
crl-16328	168	3	,	,	PUNCT
crl-16328	168	4	staff	staff	NOUN
crl-16328	168	5	at	at	ADP
crl-16328	168	6	a	a	DET
crl-16328	168	7	reference	reference	NOUN
crl-16328	168	8	desk	desk	NOUN
crl-16328	168	9	in	in	ADP
crl-16328	168	10	a	a	DET
crl-16328	168	11	research	research	NOUN
crl-16328	168	12	room	room	NOUN
crl-16328	168	13	are	be	AUX
crl-16328	168	14	likely	likely	ADJ
crl-16328	168	15	to	to	PART
crl-16328	168	16	need	need	VERB
crl-16328	168	17	the	the	DET
crl-16328	168	18	information	information	NOUN
crl-16328	168	19	literacy	literacy	NOUN
crl-16328	168	20	skills	skill	NOUN
crl-16328	168	21	that	that	PRON
crl-16328	168	22	come	come	VERB
crl-16328	168	23	with	with	ADP
crl-16328	168	24	specialized	specialized	ADJ
crl-16328	168	25	professional	professional	ADJ
crl-16328	168	26	training	training	NOUN
crl-16328	168	27	.	.	PUNCT
crl-16328	169	1	starting	start	VERB
crl-16328	169	2	in	in	ADP
crl-16328	169	3	january	january	PROPN
crl-16328	169	4	2012	2012	NUM
crl-16328	169	5	,	,	PUNCT
crl-16328	169	6	uk	uk	PROPN
crl-16328	169	7	libraries	library	NOUN
crl-16328	169	8	will	will	AUX
crl-16328	169	9	implement	implement	VERB
crl-16328	169	10	the	the	DET
crl-16328	169	11	libanswers	libanswer	NOUN
crl-16328	169	12	platform	platform	NOUN
crl-16328	169	13	,	,	PUNCT
crl-16328	169	14	from	from	ADP
crl-16328	169	15	springshare	springshare	PROPN
crl-16328	169	16	llc	llc	PROPN
crl-16328	169	17	.	.	PUNCT
crl-16328	170	1	libanswers	libanswer	NOUN
crl-16328	170	2	is	be	AUX
crl-16328	170	3	a	a	DET
crl-16328	170	4	24/7	24/7	NOUN
crl-16328	170	5	“	"	PUNCT
crl-16328	170	6	ask	ask	VERB
crl-16328	170	7	-	-	PUNCT
crl-16328	170	8	a	a	DET
crl-16328	170	9	-	-	PUNCT
crl-16328	170	10	librarian	librarian	ADJ
crl-16328	170	11	”	"	PUNCT
crl-16328	170	12	platform	platform	NOUN
crl-16328	170	13	allowing	allow	VERB
crl-16328	170	14	not	not	PART
crl-16328	170	15	only	only	ADV
crl-16328	170	16	the	the	DET
crl-16328	170	17	recording	recording	NOUN
crl-16328	170	18	of	of	ADP
crl-16328	170	19	f2f	f2f	NOUN
crl-16328	170	20	,	,	PUNCT
crl-16328	170	21	telephone	telephone	NOUN
crl-16328	170	22	,	,	PUNCT
crl-16328	170	23	e	e	NOUN
crl-16328	170	24	-	-	NOUN
crl-16328	170	25	mail	mail	NOUN
crl-16328	170	26	,	,	PUNCT
crl-16328	170	27	text	text	NOUN
crl-16328	170	28	message	message	NOUN
crl-16328	170	29	,	,	PUNCT
crl-16328	170	30	and	and	CCONJ
crl-16328	170	31	chat	chat	VERB
crl-16328	170	32	reference	reference	NOUN
crl-16328	170	33	transactions	transaction	NOUN
crl-16328	170	34	,	,	PUNCT
crl-16328	170	35	but	but	CCONJ
crl-16328	170	36	also	also	ADV
crl-16328	170	37	providing	provide	VERB
crl-16328	170	38	an	an	DET
crl-16328	170	39	instantly	instantly	ADV
crl-16328	170	40	accessible	accessible	ADJ
crl-16328	170	41	knowledge	knowledge	NOUN
crl-16328	170	42	base	base	NOUN
crl-16328	170	43	of	of	ADP
crl-16328	170	44	faq	faq	NOUN
crl-16328	170	45	,	,	PUNCT
crl-16328	170	46	both	both	PRON
crl-16328	170	47	location	location	NOUN
crl-16328	170	48	-	-	PUNCT
crl-16328	170	49	based	base	VERB
crl-16328	170	50	and	and	CCONJ
crl-16328	170	51	subject	subject	NOUN
crl-16328	170	52	-	-	PUNCT
crl-16328	170	53	based	base	VERB
crl-16328	170	54	,	,	PUNCT
crl-16328	170	55	and	and	CCONJ
crl-16328	170	56	answers	answer	NOUN
crl-16328	170	57	.	.	PUNCT
crl-16328	171	1	the	the	DET
crl-16328	171	2	current	current	ADJ
crl-16328	171	3	study	study	NOUN
crl-16328	171	4	’s	’s	PART
crl-16328	171	5	findings	finding	NOUN
crl-16328	171	6	and	and	CCONJ
crl-16328	171	7	replication	replication	NOUN
crl-16328	171	8	of	of	ADP
crl-16328	171	9	this	this	DET
crl-16328	171	10	method	method	NOUN
crl-16328	171	11	with	with	ADP
crl-16328	171	12	new	new	ADJ
crl-16328	171	13	data	datum	NOUN
crl-16328	171	14	gathered	gather	VERB
crl-16328	171	15	through	through	ADP
crl-16328	171	16	libanswers	libanswer	NOUN
crl-16328	171	17	will	will	AUX
crl-16328	171	18	help	help	VERB
crl-16328	171	19	inform	inform	VERB
crl-16328	171	20	its	its	PRON
crl-16328	171	21	knowledge	knowledge	NOUN
crl-16328	171	22	base	base	NOUN
crl-16328	171	23	function	function	NOUN
crl-16328	171	24	.	.	PUNCT
crl-16328	172	1	a	a	DET
crl-16328	172	2	strength	strength	NOUN
crl-16328	172	3	of	of	ADP
crl-16328	172	4	this	this	DET
crl-16328	172	5	study	study	NOUN
crl-16328	172	6	was	be	AUX
crl-16328	172	7	the	the	DET
crl-16328	172	8	reliable	reliable	ADJ
crl-16328	172	9	protocol	protocol	NOUN
crl-16328	172	10	used	use	VERB
crl-16328	172	11	for	for	ADP
crl-16328	172	12	content	content	ADJ
crl-16328	172	13	analysis	analysis	NOUN
crl-16328	172	14	.	.	PUNCT
crl-16328	173	1	future	future	ADJ
crl-16328	173	2	studies	study	NOUN
crl-16328	173	3	analyzing	analyze	VERB
crl-16328	173	4	reference	reference	NOUN
crl-16328	173	5	transactions	transaction	NOUN
crl-16328	173	6	should	should	AUX
crl-16328	173	7	include	include	VERB
crl-16328	173	8	reliability	reliability	NOUN
crl-16328	173	9	testing	testing	NOUN
crl-16328	173	10	to	to	PART
crl-16328	173	11	ensure	ensure	VERB
crl-16328	173	12	that	that	SCONJ
crl-16328	173	13	data	datum	NOUN
crl-16328	173	14	analysis	analysis	NOUN
crl-16328	173	15	is	be	AUX
crl-16328	173	16	done	do	VERB
crl-16328	173	17	reliably	reliably	ADV
crl-16328	173	18	.	.	PUNCT
crl-16328	174	1	findings	finding	NOUN
crl-16328	174	2	based	base	VERB
crl-16328	174	3	upon	upon	SCONJ
crl-16328	174	4	analysis	analysis	NOUN
crl-16328	174	5	without	without	ADP
crl-16328	174	6	reliability	reliability	NOUN
crl-16328	174	7	testing	testing	NOUN
crl-16328	174	8	may	may	AUX
crl-16328	174	9	be	be	AUX
crl-16328	174	10	unreliable	unreliable	ADJ
crl-16328	174	11	.	.	PUNCT
crl-16328	175	1	to	to	PART
crl-16328	175	2	improve	improve	VERB
crl-16328	175	3	future	future	ADJ
crl-16328	175	4	research	research	NOUN
crl-16328	175	5	,	,	PUNCT
crl-16328	175	6	some	some	DET
crl-16328	175	7	testing	testing	NOUN
crl-16328	175	8	of	of	ADP
crl-16328	175	9	protocols	protocol	NOUN
crl-16328	175	10	should	should	AUX
crl-16328	175	11	be	be	AUX
crl-16328	175	12	conducted	conduct	VERB
crl-16328	175	13	prior	prior	ADV
crl-16328	175	14	to	to	ADP
crl-16328	175	15	review	review	NOUN
crl-16328	175	16	of	of	ADP
crl-16328	175	17	transactions	transaction	NOUN
crl-16328	175	18	.	.	PUNCT
crl-16328	176	1	creating	create	VERB
crl-16328	176	2	more	more	ADV
crl-16328	176	3	reliable	reliable	ADJ
crl-16328	176	4	data	datum	NOUN
crl-16328	176	5	is	be	AUX
crl-16328	176	6	crucial	crucial	ADJ
crl-16328	176	7	for	for	ADP
crl-16328	176	8	findings	finding	NOUN
crl-16328	176	9	that	that	PRON
crl-16328	176	10	impact	impact	VERB
crl-16328	176	11	the	the	DET
crl-16328	176	12	allocation	allocation	NOUN
crl-16328	176	13	of	of	ADP
crl-16328	176	14	human	human	ADJ
crl-16328	176	15	resources	resource	NOUN
crl-16328	176	16	.	.	PUNCT
crl-16328	177	1	implications	implication	NOUN
crl-16328	177	2	for	for	ADP
crl-16328	177	3	staffing	staff	VERB
crl-16328	177	4	this	this	DET
crl-16328	177	5	study	study	NOUN
crl-16328	177	6	’s	’s	PART
crl-16328	177	7	method	method	NOUN
crl-16328	177	8	determines	determine	VERB
crl-16328	177	9	both	both	CCONJ
crl-16328	177	10	the	the	DET
crl-16328	177	11	quantity	quantity	NOUN
crl-16328	177	12	of	of	ADP
crl-16328	177	13	questions	question	NOUN
crl-16328	177	14	and	and	CCONJ
crl-16328	177	15	the	the	DET
crl-16328	177	16	location	location	NOUN
crl-16328	177	17	where	where	SCONJ
crl-16328	177	18	they	they	PRON
crl-16328	177	19	were	be	AUX
crl-16328	177	20	asked	ask	VERB
crl-16328	177	21	.	.	PUNCT
crl-16328	178	1	without	without	ADP
crl-16328	178	2	testing	test	VERB
crl-16328	178	3	the	the	DET
crl-16328	178	4	assumption	assumption	NOUN
crl-16328	178	5	that	that	SCONJ
crl-16328	178	6	location	location	NOUN
crl-16328	178	7	-	-	PUNCT
crl-16328	178	8	based	base	VERB
crl-16328	178	9	questions	question	NOUN
crl-16328	178	10	are	be	AUX
crl-16328	178	11	easier	easy	ADJ
crl-16328	178	12	to	to	PART
crl-16328	178	13	answer	answer	VERB
crl-16328	178	14	,	,	PUNCT
crl-16328	178	15	one	one	PRON
crl-16328	178	16	may	may	AUX
crl-16328	178	17	assume	assume	VERB
crl-16328	178	18	that	that	SCONJ
crl-16328	178	19	location	location	NOUN
crl-16328	178	20	-	-	PUNCT
crl-16328	178	21	based	base	VERB
crl-16328	178	22	questions	question	NOUN
crl-16328	178	23	are	be	AUX
crl-16328	178	24	addressed	address	VERB
crl-16328	178	25	with	with	ADP
crl-16328	178	26	minimal	minimal	ADJ
crl-16328	178	27	training.26	training.26	NOUN
crl-16328	178	28	the	the	DET
crl-16328	178	29	quantities	quantity	NOUN
crl-16328	178	30	of	of	ADP
crl-16328	178	31	these	these	DET
crl-16328	178	32	questions	question	NOUN
crl-16328	178	33	and	and	CCONJ
crl-16328	178	34	where	where	SCONJ
crl-16328	178	35	all	all	DET
crl-16328	178	36	questions	question	NOUN
crl-16328	178	37	are	be	AUX
crl-16328	178	38	asked	ask	VERB
crl-16328	178	39	have	have	VERB
crl-16328	178	40	implications	implication	NOUN
crl-16328	178	41	for	for	ADP
crl-16328	178	42	staffing	staffing	NOUN
crl-16328	178	43	in	in	ADP
crl-16328	178	44	a	a	DET
crl-16328	178	45	number	number	NOUN
crl-16328	178	46	of	of	ADP
crl-16328	178	47	academic	academic	ADJ
crl-16328	178	48	libraries	library	NOUN
crl-16328	178	49	.	.	PUNCT
crl-16328	179	1	an	an	DET
crl-16328	179	2	issue	issue	NOUN
crl-16328	179	3	most	most	ADJ
crl-16328	179	4	academic	academic	ADJ
crl-16328	179	5	libraries	library	NOUN
crl-16328	179	6	deal	deal	VERB
crl-16328	179	7	with	with	ADP
crl-16328	179	8	is	be	AUX
crl-16328	179	9	balancing	balance	VERB
crl-16328	179	10	user	user	NOUN
crl-16328	179	11	questions	question	NOUN
crl-16328	179	12	with	with	ADP
crl-16328	179	13	existing	exist	VERB
crl-16328	179	14	staff	staff	NOUN
crl-16328	179	15	numbers	number	NOUN
crl-16328	179	16	.	.	PUNCT
crl-16328	180	1	many	many	ADJ
crl-16328	180	2	academic	academic	ADJ
crl-16328	180	3	campuses	campus	NOUN
crl-16328	180	4	offer	offer	VERB
crl-16328	180	5	library	library	NOUN
crl-16328	180	6	services	service	NOUN
crl-16328	180	7	at	at	ADP
crl-16328	180	8	multiple	multiple	ADJ
crl-16328	180	9	service	service	NOUN
crl-16328	180	10	points	point	NOUN
crl-16328	180	11	within	within	ADP
crl-16328	180	12	libraries	library	NOUN
crl-16328	180	13	and	and	CCONJ
crl-16328	180	14	across	across	ADP
crl-16328	180	15	campus	campus	NOUN
crl-16328	180	16	.	.	PUNCT
crl-16328	181	1	with	with	ADP
crl-16328	181	2	limited	limited	ADJ
crl-16328	181	3	resources	resource	NOUN
crl-16328	181	4	and	and	CCONJ
crl-16328	181	5	the	the	DET
crl-16328	181	6	high	high	ADJ
crl-16328	181	7	cost	cost	NOUN
crl-16328	181	8	of	of	ADP
crl-16328	181	9	staff	staff	NOUN
crl-16328	181	10	,	,	PUNCT
crl-16328	181	11	managers	manager	NOUN
crl-16328	181	12	must	must	AUX
crl-16328	181	13	decide	decide	VERB
crl-16328	181	14	where	where	SCONJ
crl-16328	181	15	and	and	CCONJ
crl-16328	181	16	when	when	SCONJ
crl-16328	181	17	to	to	PART
crl-16328	181	18	staff	staff	NOUN
crl-16328	181	19	service	service	NOUN
crl-16328	181	20	points	point	NOUN
crl-16328	181	21	.	.	PUNCT
crl-16328	182	1	which	which	DET
crl-16328	182	2	service	service	NOUN
crl-16328	182	3	points	point	NOUN
crl-16328	182	4	are	be	AUX
crl-16328	182	5	critical	critical	ADJ
crl-16328	182	6	to	to	PART
crl-16328	182	7	maintain	maintain	VERB
crl-16328	182	8	library	library	ADJ
crl-16328	182	9	service	service	NOUN
crl-16328	182	10	quality	quality	NOUN
crl-16328	182	11	?	?	PUNCT
crl-16328	183	1	who	who	PRON
crl-16328	183	2	should	should	AUX
crl-16328	183	3	staff	staff	VERB
crl-16328	183	4	each	each	DET
crl-16328	183	5	one	one	NOUN
crl-16328	183	6	?	?	PUNCT
crl-16328	184	1	each	each	DET
crl-16328	184	2	institution	institution	NOUN
crl-16328	184	3	may	may	AUX
crl-16328	184	4	have	have	VERB
crl-16328	184	5	its	its	PRON
crl-16328	184	6	own	own	ADJ
crl-16328	184	7	approach	approach	NOUN
crl-16328	184	8	on	on	ADP
crl-16328	184	9	how	how	SCONJ
crl-16328	184	10	to	to	PART
crl-16328	184	11	address	address	VERB
crl-16328	184	12	these	these	DET
crl-16328	184	13	questions	question	NOUN
crl-16328	184	14	.	.	PUNCT
crl-16328	185	1	for	for	ADP
crl-16328	185	2	uk	uk	PROPN
crl-16328	185	3	libraries	library	NOUN
crl-16328	185	4	,	,	PUNCT
crl-16328	185	5	this	this	DET
crl-16328	185	6	content	content	NOUN
crl-16328	185	7	analysis	analysis	NOUN
crl-16328	185	8	informed	inform	VERB
crl-16328	185	9	management	management	NOUN
crl-16328	185	10	of	of	ADP
crl-16328	185	11	the	the	DET
crl-16328	185	12	quantities	quantity	NOUN
crl-16328	185	13	and	and	CCONJ
crl-16328	185	14	types	type	NOUN
crl-16328	185	15	of	of	ADP
crl-16328	185	16	questions	question	NOUN
crl-16328	185	17	asked	ask	VERB
crl-16328	185	18	at	at	ADP
crl-16328	185	19	different	different	ADJ
crl-16328	185	20	places	place	NOUN
crl-16328	185	21	around	around	ADP
crl-16328	185	22	campus	campus	NOUN
crl-16328	185	23	.	.	PUNCT
crl-16328	186	1	other	other	ADJ
crl-16328	186	2	information	information	NOUN
crl-16328	186	3	environments	environment	NOUN
crl-16328	186	4	and	and	CCONJ
crl-16328	186	5	academic	academic	ADJ
crl-16328	186	6	498	498	NUM
crl-16328	186	7	college	college	PROPN
crl-16328	186	8	&	&	CCONJ
crl-16328	186	9	research	research	PROPN
crl-16328	186	10	libraries	library	NOUN
crl-16328	186	11	september	september	PROPN
crl-16328	186	12	2013	2013	NUM
crl-16328	186	13	libraries	library	NOUN
crl-16328	186	14	may	may	AUX
crl-16328	186	15	find	find	VERB
crl-16328	186	16	different	different	ADJ
crl-16328	186	17	results	result	NOUN
crl-16328	186	18	with	with	ADP
crl-16328	186	19	the	the	DET
crl-16328	186	20	same	same	ADJ
crl-16328	186	21	method	method	NOUN
crl-16328	186	22	.	.	PUNCT
crl-16328	187	1	the	the	DET
crl-16328	187	2	following	following	NOUN
crl-16328	187	3	discusses	discuss	VERB
crl-16328	187	4	uk	uk	PROPN
crl-16328	187	5	libraries	library	NOUN
crl-16328	187	6	’	'	PUNCT
crl-16328	187	7	findings	finding	NOUN
crl-16328	187	8	specifically	specifically	ADV
crl-16328	187	9	and	and	CCONJ
crl-16328	187	10	encourages	encourage	VERB
crl-16328	187	11	readers	reader	NOUN
crl-16328	187	12	to	to	PART
crl-16328	187	13	consider	consider	VERB
crl-16328	187	14	how	how	SCONJ
crl-16328	187	15	these	these	DET
crl-16328	187	16	issues	issue	NOUN
crl-16328	187	17	translate	translate	VERB
crl-16328	187	18	to	to	ADP
crl-16328	187	19	their	their	PRON
crl-16328	187	20	institutions	institution	NOUN
crl-16328	187	21	without	without	ADP
crl-16328	187	22	generalizing	generalize	VERB
crl-16328	187	23	quantities	quantity	NOUN
crl-16328	187	24	beyond	beyond	ADP
crl-16328	187	25	this	this	DET
crl-16328	187	26	study	study	NOUN
crl-16328	187	27	’s	’s	PART
crl-16328	187	28	sample	sample	NOUN
crl-16328	187	29	.	.	PUNCT
crl-16328	188	1	the	the	DET
crl-16328	188	2	location	location	NOUN
crl-16328	188	3	-	-	PUNCT
crl-16328	188	4	based	base	VERB
crl-16328	188	5	question	question	NOUN
crl-16328	188	6	types	type	NOUN
crl-16328	188	7	most	most	ADV
crl-16328	188	8	asked	ask	VERB
crl-16328	188	9	in	in	ADP
crl-16328	188	10	this	this	DET
crl-16328	188	11	study	study	NOUN
crl-16328	188	12	were	be	AUX
crl-16328	188	13	basic	basic	ADJ
crl-16328	188	14	and	and	CCONJ
crl-16328	188	15	somewhat	somewhat	ADV
crl-16328	188	16	repetitive	repetitive	ADJ
crl-16328	188	17	in	in	ADP
crl-16328	188	18	nature	nature	NOUN
crl-16328	188	19	.	.	PUNCT
crl-16328	189	1	staff	staff	NOUN
crl-16328	189	2	with	with	ADP
crl-16328	189	3	minimal	minimal	ADJ
crl-16328	189	4	training	training	NOUN
crl-16328	189	5	may	may	AUX
crl-16328	189	6	answer	answer	VERB
crl-16328	189	7	many	many	ADJ
crl-16328	189	8	location	location	NOUN
crl-16328	189	9	-	-	PUNCT
crl-16328	189	10	based	base	VERB
crl-16328	189	11	questions	question	NOUN
crl-16328	189	12	.	.	PUNCT
crl-16328	190	1	however	however	ADV
crl-16328	190	2	,	,	PUNCT
crl-16328	190	3	users	user	NOUN
crl-16328	190	4	may	may	AUX
crl-16328	190	5	start	start	VERB
crl-16328	190	6	with	with	ADP
crl-16328	190	7	a	a	DET
crl-16328	190	8	simple	simple	ADJ
crl-16328	190	9	question	question	NOUN
crl-16328	190	10	that	that	PRON
crl-16328	190	11	leads	lead	VERB
crl-16328	190	12	to	to	ADP
crl-16328	190	13	more	more	ADV
crl-16328	190	14	complicated	complicated	ADJ
crl-16328	190	15	queries	query	NOUN
crl-16328	190	16	about	about	ADP
crl-16328	190	17	library	library	NOUN
crl-16328	190	18	resources	resource	NOUN
crl-16328	190	19	and	and	CCONJ
crl-16328	190	20	services	service	NOUN
crl-16328	190	21	.	.	PUNCT
crl-16328	191	1	users	user	NOUN
crl-16328	191	2	may	may	AUX
crl-16328	191	3	become	become	VERB
crl-16328	191	4	familiar	familiar	ADJ
crl-16328	191	5	with	with	ADP
crl-16328	191	6	service	service	NOUN
crl-16328	191	7	points	point	NOUN
crl-16328	191	8	,	,	PUNCT
crl-16328	191	9	both	both	CCONJ
crl-16328	191	10	physical	physical	ADJ
crl-16328	191	11	and	and	CCONJ
crl-16328	191	12	virtual	virtual	ADJ
crl-16328	191	13	,	,	PUNCT
crl-16328	191	14	as	as	ADP
crl-16328	191	15	comfortable	comfortable	ADJ
crl-16328	191	16	places	place	NOUN
crl-16328	191	17	to	to	PART
crl-16328	191	18	find	find	VERB
crl-16328	191	19	information	information	NOUN
crl-16328	191	20	and	and	CCONJ
crl-16328	191	21	ask	ask	VERB
crl-16328	191	22	subjectbased	subjectbase	VERB
crl-16328	191	23	questions	question	NOUN
crl-16328	191	24	.	.	PUNCT
crl-16328	192	1	training	training	NOUN
crl-16328	192	2	helps	help	VERB
crl-16328	192	3	staff	staff	NOUN
crl-16328	192	4	clarify	clarify	VERB
crl-16328	192	5	a	a	DET
crl-16328	192	6	user	user	NOUN
crl-16328	192	7	’s	’s	PART
crl-16328	192	8	question	question	NOUN
crl-16328	192	9	and	and	CCONJ
crl-16328	192	10	reduces	reduce	VERB
crl-16328	192	11	the	the	DET
crl-16328	192	12	likelihood	likelihood	NOUN
crl-16328	192	13	of	of	ADP
crl-16328	192	14	providing	provide	VERB
crl-16328	192	15	inappropriate	inappropriate	ADJ
crl-16328	192	16	information	information	NOUN
crl-16328	192	17	in	in	ADP
crl-16328	192	18	response	response	NOUN
crl-16328	192	19	to	to	ADP
crl-16328	192	20	the	the	DET
crl-16328	192	21	user	user	NOUN
crl-16328	192	22	’s	’s	PART
crl-16328	192	23	original	original	ADJ
crl-16328	192	24	,	,	PUNCT
crl-16328	192	25	oftenambiguous	oftenambiguous	ADJ
crl-16328	192	26	query.27	query.27	PROPN
crl-16328	192	27	mobile	mobile	ADJ
crl-16328	192	28	applications	application	NOUN
crl-16328	192	29	have	have	AUX
crl-16328	192	30	not	not	PART
crl-16328	192	31	yet	yet	ADV
crl-16328	192	32	progressed	progress	VERB
crl-16328	192	33	to	to	ADP
crl-16328	192	34	the	the	DET
crl-16328	192	35	complexity	complexity	NOUN
crl-16328	192	36	of	of	ADP
crl-16328	192	37	conducting	conduct	VERB
crl-16328	192	38	such	such	DET
crl-16328	192	39	a	a	DET
crl-16328	192	40	reference	reference	NOUN
crl-16328	192	41	interview	interview	NOUN
crl-16328	192	42	.	.	PUNCT
crl-16328	193	1	therefore	therefore	ADV
crl-16328	193	2	,	,	PUNCT
crl-16328	193	3	for	for	ADP
crl-16328	193	4	most	most	ADJ
crl-16328	193	5	transactions	transaction	NOUN
crl-16328	193	6	,	,	PUNCT
crl-16328	193	7	users	user	NOUN
crl-16328	193	8	will	will	AUX
crl-16328	193	9	require	require	VERB
crl-16328	193	10	access	access	NOUN
crl-16328	193	11	to	to	ADP
crl-16328	193	12	librarians	librarian	NOUN
crl-16328	193	13	wherever	wherever	SCONJ
crl-16328	193	14	they	they	PRON
crl-16328	193	15	are	be	AUX
crl-16328	193	16	located	locate	VERB
crl-16328	193	17	.	.	PUNCT
crl-16328	194	1	in	in	ADP
crl-16328	194	2	f2f	f2f	NOUN
crl-16328	194	3	,	,	PUNCT
crl-16328	194	4	users	user	NOUN
crl-16328	194	5	with	with	ADP
crl-16328	194	6	simple	simple	ADJ
crl-16328	194	7	location	location	NOUN
crl-16328	194	8	-	-	PUNCT
crl-16328	194	9	based	base	VERB
crl-16328	194	10	questions	question	NOUN
crl-16328	194	11	about	about	ADP
crl-16328	194	12	printing	printing	NOUN
crl-16328	194	13	may	may	AUX
crl-16328	194	14	harbor	harbor	VERB
crl-16328	194	15	questions	question	NOUN
crl-16328	194	16	that	that	PRON
crl-16328	194	17	are	be	AUX
crl-16328	194	18	more	more	ADV
crl-16328	194	19	complicated	complicated	ADJ
crl-16328	194	20	.	.	PUNCT
crl-16328	195	1	if	if	SCONJ
crl-16328	195	2	the	the	DET
crl-16328	195	3	person	person	NOUN
crl-16328	195	4	staffing	staff	VERB
crl-16328	195	5	the	the	DET
crl-16328	195	6	desk	desk	NOUN
crl-16328	195	7	does	do	AUX
crl-16328	195	8	not	not	PART
crl-16328	195	9	know	know	VERB
crl-16328	195	10	how	how	SCONJ
crl-16328	195	11	to	to	PART
crl-16328	195	12	help	help	VERB
crl-16328	195	13	or	or	CCONJ
crl-16328	195	14	who	who	PRON
crl-16328	195	15	in	in	ADP
crl-16328	195	16	the	the	DET
crl-16328	195	17	library	library	NOUN
crl-16328	195	18	system	system	NOUN
crl-16328	195	19	may	may	AUX
crl-16328	195	20	help	help	VERB
crl-16328	195	21	,	,	PUNCT
crl-16328	195	22	the	the	DET
crl-16328	195	23	user	user	NOUN
crl-16328	195	24	’s	’s	PART
crl-16328	195	25	information	information	NOUN
crl-16328	195	26	gap	gap	NOUN
crl-16328	195	27	remains	remain	VERB
crl-16328	195	28	and	and	CCONJ
crl-16328	195	29	users	user	NOUN
crl-16328	195	30	may	may	AUX
crl-16328	195	31	be	be	AUX
crl-16328	195	32	referred	refer	VERB
crl-16328	195	33	to	to	ADP
crl-16328	195	34	subject	subject	ADJ
crl-16328	195	35	-	-	PUNCT
crl-16328	195	36	area	area	NOUN
crl-16328	195	37	specialists	specialist	NOUN
crl-16328	195	38	.	.	PUNCT
crl-16328	196	1	the	the	DET
crl-16328	196	2	potential	potential	NOUN
crl-16328	196	3	of	of	ADP
crl-16328	196	4	data	data	NOUN
crl-16328	196	5	-	-	PUNCT
crl-16328	196	6	driven	drive	VERB
crl-16328	196	7	mobile	mobile	ADJ
crl-16328	196	8	library	library	NOUN
crl-16328	196	9	applications	application	NOUN
crl-16328	196	10	a	a	DET
crl-16328	196	11	secondary	secondary	ADJ
crl-16328	196	12	implication	implication	NOUN
crl-16328	196	13	of	of	ADP
crl-16328	196	14	this	this	DET
crl-16328	196	15	study	study	NOUN
crl-16328	196	16	is	be	AUX
crl-16328	196	17	the	the	DET
crl-16328	196	18	potential	potential	NOUN
crl-16328	196	19	for	for	ADP
crl-16328	196	20	data	datum	NOUN
crl-16328	196	21	analysis	analysis	NOUN
crl-16328	196	22	to	to	PART
crl-16328	196	23	inform	inform	VERB
crl-16328	196	24	mobile	mobile	ADJ
crl-16328	196	25	library	library	NOUN
crl-16328	196	26	apps	app	NOUN
crl-16328	196	27	.	.	PUNCT
crl-16328	197	1	academic	academic	ADJ
crl-16328	197	2	libraries	library	NOUN
crl-16328	197	3	will	will	AUX
crl-16328	197	4	always	always	ADV
crl-16328	197	5	require	require	VERB
crl-16328	197	6	librarians	librarian	NOUN
crl-16328	197	7	,	,	PUNCT
crl-16328	197	8	albeit	albeit	SCONJ
crl-16328	197	9	at	at	ADP
crl-16328	197	10	times	time	NOUN
crl-16328	197	11	hidden	hide	VERB
crl-16328	197	12	virtually	virtually	ADV
crl-16328	197	13	behind	behind	ADP
crl-16328	197	14	technology	technology	NOUN
crl-16328	197	15	,	,	PUNCT
crl-16328	197	16	to	to	PART
crl-16328	197	17	assist	assist	VERB
crl-16328	197	18	users	user	NOUN
crl-16328	197	19	and	and	CCONJ
crl-16328	197	20	maintain	maintain	VERB
crl-16328	197	21	successful	successful	ADJ
crl-16328	197	22	library	library	NOUN
crl-16328	197	23	service	service	NOUN
crl-16328	197	24	.	.	PUNCT
crl-16328	198	1	still	still	ADV
crl-16328	198	2	,	,	PUNCT
crl-16328	198	3	an	an	DET
crl-16328	198	4	app	app	NOUN
crl-16328	198	5	may	may	AUX
crl-16328	198	6	serve	serve	VERB
crl-16328	198	7	some	some	DET
crl-16328	198	8	users	user	NOUN
crl-16328	198	9	in	in	ADP
crl-16328	198	10	answering	answer	VERB
crl-16328	198	11	questions	question	NOUN
crl-16328	198	12	when	when	SCONJ
crl-16328	198	13	and	and	CCONJ
crl-16328	198	14	where	where	SCONJ
crl-16328	198	15	he	he	PRON
crl-16328	198	16	or	or	CCONJ
crl-16328	198	17	she	she	PRON
crl-16328	198	18	has	have	VERB
crl-16328	198	19	them	they	PRON
crl-16328	198	20	.	.	PUNCT
crl-16328	199	1	locationbased	locationbase	VERB
crl-16328	199	2	questions	question	NOUN
crl-16328	199	3	about	about	ADP
crl-16328	199	4	finding	find	VERB
crl-16328	199	5	a	a	DET
crl-16328	199	6	physical	physical	ADJ
crl-16328	199	7	item	item	NOUN
crl-16328	199	8	,	,	PUNCT
crl-16328	199	9	printing	printing	NOUN
crl-16328	199	10	,	,	PUNCT
crl-16328	199	11	circulation	circulation	NOUN
crl-16328	199	12	policies	policy	NOUN
crl-16328	199	13	,	,	PUNCT
crl-16328	199	14	desk	desk	NOUN
crl-16328	199	15	supplies	supply	NOUN
crl-16328	199	16	,	,	PUNCT
crl-16328	199	17	and	and	CCONJ
crl-16328	199	18	computer	computer	NOUN
crl-16328	199	19	issues	issue	NOUN
crl-16328	199	20	comprised	comprise	VERB
crl-16328	199	21	83.7	83.7	NUM
crl-16328	199	22	percent	percent	NOUN
crl-16328	199	23	of	of	ADP
crl-16328	199	24	the	the	DET
crl-16328	199	25	total	total	ADJ
crl-16328	199	26	transactions	transaction	NOUN
crl-16328	199	27	.	.	PUNCT
crl-16328	200	1	since	since	SCONJ
crl-16328	200	2	these	these	DET
crl-16328	200	3	questions	question	NOUN
crl-16328	200	4	are	be	AUX
crl-16328	200	5	location	location	NOUN
crl-16328	200	6	-	-	PUNCT
crl-16328	200	7	specific	specific	ADJ
crl-16328	200	8	,	,	PUNCT
crl-16328	200	9	a	a	DET
crl-16328	200	10	mobile	mobile	ADJ
crl-16328	200	11	library	library	NOUN
crl-16328	200	12	app	app	NOUN
crl-16328	200	13	could	could	AUX
crl-16328	200	14	be	be	AUX
crl-16328	200	15	developed	develop	VERB
crl-16328	200	16	to	to	PART
crl-16328	200	17	address	address	VERB
crl-16328	200	18	these	these	DET
crl-16328	200	19	questions	question	NOUN
crl-16328	200	20	.	.	PUNCT
crl-16328	201	1	of	of	ADP
crl-16328	201	2	course	course	NOUN
crl-16328	201	3	,	,	PUNCT
crl-16328	201	4	without	without	ADP
crl-16328	201	5	study	study	NOUN
crl-16328	201	6	there	there	PRON
crl-16328	201	7	is	be	VERB
crl-16328	201	8	no	no	DET
crl-16328	201	9	way	way	NOUN
crl-16328	201	10	of	of	ADP
crl-16328	201	11	predicting	predict	VERB
crl-16328	201	12	whether	whether	SCONJ
crl-16328	201	13	a	a	DET
crl-16328	201	14	mobile	mobile	ADJ
crl-16328	201	15	app	app	NOUN
crl-16328	201	16	would	would	AUX
crl-16328	201	17	reduce	reduce	VERB
crl-16328	201	18	f2f	f2f	NOUN
crl-16328	201	19	questions	question	NOUN
crl-16328	201	20	.	.	PUNCT
crl-16328	202	1	students	student	NOUN
crl-16328	202	2	,	,	PUNCT
crl-16328	202	3	faculty	faculty	NOUN
crl-16328	202	4	,	,	PUNCT
crl-16328	202	5	staff	staff	NOUN
crl-16328	202	6	,	,	PUNCT
crl-16328	202	7	and	and	CCONJ
crl-16328	202	8	the	the	DET
crl-16328	202	9	community	community	NOUN
crl-16328	202	10	will	will	AUX
crl-16328	202	11	still	still	ADV
crl-16328	202	12	likely	likely	ADV
crl-16328	202	13	ask	ask	VERB
crl-16328	202	14	questions	question	NOUN
crl-16328	202	15	of	of	ADP
crl-16328	202	16	real	real	ADJ
crl-16328	202	17	people	people	NOUN
crl-16328	202	18	,	,	PUNCT
crl-16328	202	19	but	but	CCONJ
crl-16328	202	20	only	only	ADV
crl-16328	202	21	if	if	SCONJ
crl-16328	202	22	they	they	PRON
crl-16328	202	23	are	be	AUX
crl-16328	202	24	still	still	ADV
crl-16328	202	25	staffing	staff	VERB
crl-16328	202	26	service	service	NOUN
crl-16328	202	27	points	point	NOUN
crl-16328	202	28	.	.	PUNCT
crl-16328	203	1	with	with	ADP
crl-16328	203	2	reduced	reduced	ADJ
crl-16328	203	3	funding	funding	NOUN
crl-16328	203	4	,	,	PUNCT
crl-16328	203	5	there	there	PRON
crl-16328	203	6	is	be	VERB
crl-16328	203	7	hope	hope	NOUN
crl-16328	203	8	that	that	SCONJ
crl-16328	203	9	an	an	DET
crl-16328	203	10	app	app	NOUN
crl-16328	203	11	can	can	AUX
crl-16328	203	12	fill	fill	VERB
crl-16328	203	13	the	the	DET
crl-16328	203	14	gap	gap	NOUN
crl-16328	203	15	in	in	ADP
crl-16328	203	16	service	service	NOUN
crl-16328	203	17	left	leave	VERB
crl-16328	203	18	behind	behind	ADV
crl-16328	203	19	at	at	ADP
crl-16328	203	20	vacated	vacate	VERB
crl-16328	203	21	service	service	NOUN
crl-16328	203	22	points	point	NOUN
crl-16328	203	23	.	.	PUNCT
crl-16328	204	1	for	for	ADP
crl-16328	204	2	example	example	NOUN
crl-16328	204	3	,	,	PUNCT
crl-16328	204	4	if	if	SCONJ
crl-16328	204	5	a	a	DET
crl-16328	204	6	student	student	NOUN
crl-16328	204	7	needs	need	VERB
crl-16328	204	8	to	to	PART
crl-16328	204	9	find	find	VERB
crl-16328	204	10	a	a	DET
crl-16328	204	11	book	book	NOUN
crl-16328	204	12	at	at	ADP
crl-16328	204	13	a	a	DET
crl-16328	204	14	particular	particular	ADJ
crl-16328	204	15	location	location	NOUN
crl-16328	204	16	,	,	PUNCT
crl-16328	204	17	the	the	DET
crl-16328	204	18	app	app	NOUN
crl-16328	204	19	would	would	AUX
crl-16328	204	20	detect	detect	VERB
crl-16328	204	21	the	the	DET
crl-16328	204	22	student	student	NOUN
crl-16328	204	23	’s	’s	PART
crl-16328	204	24	location	location	NOUN
crl-16328	204	25	on	on	ADP
crl-16328	204	26	campus	campus	NOUN
crl-16328	204	27	or	or	CCONJ
crl-16328	204	28	within	within	ADP
crl-16328	204	29	a	a	DET
crl-16328	204	30	particular	particular	ADJ
crl-16328	204	31	building	building	NOUN
crl-16328	204	32	and	and	CCONJ
crl-16328	204	33	provide	provide	VERB
crl-16328	204	34	directions	direction	NOUN
crl-16328	204	35	from	from	ADP
crl-16328	204	36	that	that	DET
crl-16328	204	37	location	location	NOUN
crl-16328	204	38	to	to	ADP
crl-16328	204	39	the	the	DET
crl-16328	204	40	book	book	NOUN
crl-16328	204	41	.	.	PUNCT
crl-16328	205	1	therefore	therefore	ADV
crl-16328	205	2	,	,	PUNCT
crl-16328	205	3	staff	staff	NOUN
crl-16328	205	4	may	may	AUX
crl-16328	205	5	not	not	PART
crl-16328	205	6	have	have	VERB
crl-16328	205	7	to	to	PART
crl-16328	205	8	assist	assist	VERB
crl-16328	205	9	that	that	DET
crl-16328	205	10	user	user	NOUN
crl-16328	205	11	and	and	CCONJ
crl-16328	205	12	leave	leave	VERB
crl-16328	205	13	their	their	PRON
crl-16328	205	14	service	service	NOUN
crl-16328	205	15	point	point	NOUN
crl-16328	205	16	unattended	unattended	ADJ
crl-16328	205	17	,	,	PUNCT
crl-16328	205	18	and	and	CCONJ
crl-16328	205	19	users	user	NOUN
crl-16328	205	20	can	can	AUX
crl-16328	205	21	get	get	VERB
crl-16328	205	22	help	help	NOUN
crl-16328	205	23	from	from	ADP
crl-16328	205	24	an	an	DET
crl-16328	205	25	app	app	NOUN
crl-16328	205	26	when	when	SCONJ
crl-16328	205	27	service	service	NOUN
crl-16328	205	28	points	point	NOUN
crl-16328	205	29	are	be	AUX
crl-16328	205	30	unstaffed	unstaffed	ADJ
crl-16328	205	31	.	.	PUNCT
crl-16328	206	1	similarly	similarly	ADV
crl-16328	206	2	,	,	PUNCT
crl-16328	206	3	a	a	DET
crl-16328	206	4	user	user	NOUN
crl-16328	206	5	would	would	AUX
crl-16328	206	6	be	be	AUX
crl-16328	206	7	directed	direct	VERB
crl-16328	206	8	to	to	ADP
crl-16328	206	9	the	the	DET
crl-16328	206	10	nearest	near	ADJ
crl-16328	206	11	available	available	ADJ
crl-16328	206	12	computer	computer	NOUN
crl-16328	206	13	by	by	ADP
crl-16328	206	14	functionality	functionality	NOUN
crl-16328	206	15	of	of	ADP
crl-16328	206	16	a	a	DET
crl-16328	206	17	library	library	ADJ
crl-16328	206	18	app	app	NOUN
crl-16328	206	19	without	without	ADP
crl-16328	206	20	asking	ask	VERB
crl-16328	206	21	a	a	DET
crl-16328	206	22	person	person	NOUN
crl-16328	206	23	.	.	PUNCT
crl-16328	207	1	in	in	ADP
crl-16328	207	2	short	short	ADJ
crl-16328	207	3	,	,	PUNCT
crl-16328	207	4	many	many	ADJ
crl-16328	207	5	answers	answer	NOUN
crl-16328	207	6	provided	provide	VERB
crl-16328	207	7	by	by	ADP
crl-16328	207	8	a	a	DET
crl-16328	207	9	mobile	mobile	ADJ
crl-16328	207	10	library	library	NOUN
crl-16328	207	11	app	app	NOUN
crl-16328	207	12	will	will	AUX
crl-16328	207	13	be	be	AUX
crl-16328	207	14	location	location	NOUN
crl-16328	207	15	based	base	VERB
crl-16328	207	16	,	,	PUNCT
crl-16328	207	17	and	and	CCONJ
crl-16328	207	18	some	some	DET
crl-16328	207	19	users	user	NOUN
crl-16328	207	20	may	may	AUX
crl-16328	207	21	rely	rely	VERB
crl-16328	207	22	on	on	ADP
crl-16328	207	23	such	such	DET
crl-16328	207	24	an	an	DET
crl-16328	207	25	app	app	NOUN
crl-16328	207	26	.	.	PUNCT
crl-16328	208	1	without	without	ADP
crl-16328	208	2	future	future	ADJ
crl-16328	208	3	study	study	NOUN
crl-16328	208	4	,	,	PUNCT
crl-16328	208	5	this	this	PRON
crl-16328	208	6	is	be	AUX
crl-16328	208	7	entirely	entirely	ADV
crl-16328	208	8	speculation	speculation	NOUN
crl-16328	208	9	.	.	PUNCT
crl-16328	209	1	although	although	SCONJ
crl-16328	209	2	most	most	ADJ
crl-16328	209	3	libraries	library	NOUN
crl-16328	209	4	will	will	AUX
crl-16328	209	5	develop	develop	VERB
crl-16328	209	6	mobile	mobile	ADJ
crl-16328	209	7	library	library	NOUN
crl-16328	209	8	apps	app	NOUN
crl-16328	209	9	without	without	ADP
crl-16328	209	10	content	content	NOUN
crl-16328	209	11	analysis	analysis	NOUN
crl-16328	209	12	of	of	ADP
crl-16328	209	13	reference	reference	NOUN
crl-16328	209	14	transactions	transaction	NOUN
crl-16328	209	15	,	,	PUNCT
crl-16328	209	16	the	the	DET
crl-16328	209	17	data	datum	NOUN
crl-16328	209	18	produced	produce	VERB
crl-16328	209	19	from	from	ADP
crl-16328	209	20	this	this	DET
crl-16328	209	21	study	study	NOUN
crl-16328	209	22	’s	’s	PART
crl-16328	209	23	approach	approach	NOUN
crl-16328	209	24	helps	help	VERB
crl-16328	209	25	highlight	highlight	VERB
crl-16328	209	26	frequencies	frequency	NOUN
crl-16328	209	27	of	of	ADP
crl-16328	209	28	questions	question	NOUN
crl-16328	209	29	to	to	PART
crl-16328	209	30	inform	inform	VERB
crl-16328	209	31	the	the	DET
crl-16328	209	32	faq	faq	NOUN
crl-16328	209	33	that	that	PRON
crl-16328	209	34	any	any	DET
crl-16328	209	35	app	app	NOUN
crl-16328	209	36	should	should	AUX
crl-16328	209	37	address	address	VERB
crl-16328	209	38	.	.	PUNCT
crl-16328	210	1	for	for	ADP
crl-16328	210	2	example	example	NOUN
crl-16328	210	3	,	,	PUNCT
crl-16328	210	4	every	every	DET
crl-16328	210	5	academic	academic	ADJ
crl-16328	210	6	library	library	NOUN
crl-16328	210	7	needs	need	VERB
crl-16328	210	8	to	to	PART
crl-16328	210	9	help	help	VERB
crl-16328	210	10	users	user	NOUN
crl-16328	210	11	in	in	ADP
crl-16328	210	12	locating	locate	VERB
crl-16328	210	13	physical	physical	ADJ
crl-16328	210	14	items	item	NOUN
crl-16328	210	15	and	and	CCONJ
crl-16328	210	16	reserving	reserve	VERB
crl-16328	210	17	rooms	room	NOUN
crl-16328	210	18	;	;	PUNCT
crl-16328	210	19	however	however	ADV
crl-16328	210	20	,	,	PUNCT
crl-16328	210	21	some	some	DET
crl-16328	210	22	categories	category	NOUN
crl-16328	210	23	may	may	AUX
crl-16328	210	24	go	go	VERB
crl-16328	210	25	unnoticed	unnoticed	ADJ
crl-16328	210	26	and	and	CCONJ
crl-16328	210	27	remain	remain	VERB
crl-16328	210	28	absent	absent	ADJ
crl-16328	210	29	from	from	ADP
crl-16328	210	30	mobile	mobile	ADJ
crl-16328	210	31	library	library	NOUN
crl-16328	210	32	apps	app	NOUN
crl-16328	210	33	without	without	ADP
crl-16328	210	34	analysis	analysis	NOUN
crl-16328	210	35	.	.	PUNCT
crl-16328	211	1	these	these	PRON
crl-16328	211	2	might	might	AUX
crl-16328	211	3	include	include	VERB
crl-16328	211	4	circulation	circulation	NOUN
crl-16328	211	5	policy	policy	NOUN
crl-16328	211	6	questions	question	NOUN
crl-16328	211	7	,	,	PUNCT
crl-16328	211	8	computer	computer	NOUN
crl-16328	211	9	availability	availability	NOUN
crl-16328	211	10	,	,	PUNCT
crl-16328	211	11	and	and	CCONJ
crl-16328	211	12	how	how	SCONJ
crl-16328	211	13	and	and	CCONJ
crl-16328	211	14	where	where	SCONJ
crl-16328	211	15	to	to	PART
crl-16328	211	16	print	print	VERB
crl-16328	211	17	.	.	PUNCT
crl-16328	212	1	a	a	DET
crl-16328	212	2	mobile	mobile	ADJ
crl-16328	212	3	library	library	NOUN
crl-16328	212	4	app	app	NOUN
crl-16328	212	5	could	could	AUX
crl-16328	212	6	address	address	VERB
crl-16328	212	7	finding	find	VERB
crl-16328	212	8	a	a	DET
crl-16328	212	9	particular	particular	ADJ
crl-16328	212	10	item	item	NOUN
crl-16328	212	11	in	in	ADP
crl-16328	212	12	the	the	DET
crl-16328	212	13	stacks	stack	NOUN
crl-16328	212	14	or	or	CCONJ
crl-16328	212	15	locating	locate	VERB
crl-16328	212	16	the	the	DET
crl-16328	212	17	nearest	near	ADJ
crl-16328	212	18	color	color	NOUN
crl-16328	212	19	printer	printer	NOUN
crl-16328	212	20	.	.	PUNCT
crl-16328	213	1	printing	printing	NOUN
crl-16328	213	2	,	,	PUNCT
crl-16328	213	3	which	which	PRON
crl-16328	213	4	represented	represent	VERB
crl-16328	213	5	nearly	nearly	ADV
crl-16328	213	6	12	12	NUM
crl-16328	213	7	percent	percent	NOUN
crl-16328	213	8	of	of	ADP
crl-16328	213	9	the	the	DET
crl-16328	213	10	total	total	ADJ
crl-16328	213	11	transactions	transaction	NOUN
crl-16328	213	12	at	at	ADP
crl-16328	213	13	uk	uk	PROPN
crl-16328	213	14	libraries	library	NOUN
crl-16328	213	15	,	,	PUNCT
crl-16328	213	16	is	be	AUX
crl-16328	213	17	usually	usually	ADV
crl-16328	213	18	a	a	DET
crl-16328	213	19	straightforward	straightforward	ADJ
crl-16328	213	20	procedure	procedure	NOUN
crl-16328	213	21	requiring	require	VERB
crl-16328	213	22	basic	basic	ADJ
crl-16328	213	23	sequential	sequential	ADJ
crl-16328	213	24	instructions	instruction	NOUN
crl-16328	213	25	.	.	PUNCT
crl-16328	214	1	whether	whether	SCONJ
crl-16328	214	2	an	an	DET
crl-16328	214	3	app	app	NOUN
crl-16328	214	4	or	or	CCONJ
crl-16328	214	5	minor	minor	ADJ
crl-16328	214	6	assistance	assistance	NOUN
crl-16328	214	7	from	from	ADP
crl-16328	214	8	where	where	SCONJ
crl-16328	214	9	do	do	AUX
crl-16328	214	10	we	we	PRON
crl-16328	214	11	go	go	VERB
crl-16328	214	12	from	from	ADP
crl-16328	214	13	here	here	ADV
crl-16328	214	14	?	?	PUNCT
crl-16328	215	1	499	499	NUM
crl-16328	215	2	users	user	NOUN
crl-16328	215	3	to	to	PART
crl-16328	215	4	staff	staff	VERB
crl-16328	215	5	,	,	PUNCT
crl-16328	215	6	whether	whether	SCONJ
crl-16328	215	7	physically	physically	ADV
crl-16328	215	8	on	on	ADP
crl-16328	215	9	site	site	NOUN
crl-16328	215	10	or	or	CCONJ
crl-16328	215	11	remotely	remotely	ADV
crl-16328	215	12	via	via	ADP
crl-16328	215	13	telephone	telephone	NOUN
crl-16328	215	14	,	,	PUNCT
crl-16328	215	15	chat	chat	NOUN
crl-16328	215	16	,	,	PUNCT
crl-16328	215	17	text	text	NOUN
crl-16328	215	18	messaging	messaging	NOUN
crl-16328	215	19	,	,	PUNCT
crl-16328	215	20	or	or	CCONJ
crl-16328	215	21	e	e	NOUN
crl-16328	215	22	-	-	NOUN
crl-16328	215	23	mail	mail	NOUN
crl-16328	215	24	.	.	PUNCT
crl-16328	216	1	of	of	ADP
crl-16328	216	2	the	the	DET
crl-16328	216	3	176	176	NUM
crl-16328	216	4	academic	academic	ADJ
crl-16328	216	5	libraries	library	NOUN
crl-16328	216	6	in	in	ADP
crl-16328	216	7	a	a	DET
crl-16328	216	8	recent	recent	ADJ
crl-16328	216	9	staffing	staffing	NOUN
crl-16328	216	10	study	study	NOUN
crl-16328	216	11	,	,	PUNCT
crl-16328	216	12	approximately	approximately	ADV
crl-16328	216	13	65	65	NUM
crl-16328	216	14	percent	percent	NOUN
crl-16328	216	15	(	(	PUNCT
crl-16328	216	16	113	113	NUM
crl-16328	216	17	)	)	PUNCT
crl-16328	216	18	saw	see	VERB
crl-16328	216	19	declines	decline	NOUN
crl-16328	216	20	in	in	ADP
crl-16328	216	21	fte	fte	NOUN
crl-16328	216	22	staff	staff	NOUN
crl-16328	216	23	between	between	ADP
crl-16328	216	24	2000	2000	NUM
crl-16328	216	25	and	and	CCONJ
crl-16328	216	26	2008.28	2008.28	NUM
crl-16328	216	27	for	for	ADP
crl-16328	216	28	users	user	NOUN
crl-16328	216	29	of	of	ADP
crl-16328	216	30	these	these	DET
crl-16328	216	31	library	library	ADJ
crl-16328	216	32	facilities	facility	NOUN
crl-16328	216	33	,	,	PUNCT
crl-16328	216	34	multiple	multiple	ADJ
crl-16328	216	35	information	information	NOUN
crl-16328	216	36	desks	desk	NOUN
crl-16328	216	37	could	could	AUX
crl-16328	216	38	be	be	AUX
crl-16328	216	39	staffed	staff	VERB
crl-16328	216	40	with	with	ADP
crl-16328	216	41	personnel	personnel	NOUN
crl-16328	216	42	having	have	VERB
crl-16328	216	43	a	a	DET
crl-16328	216	44	basic	basic	ADJ
crl-16328	216	45	level	level	NOUN
crl-16328	216	46	of	of	ADP
crl-16328	216	47	training	training	NOUN
crl-16328	216	48	concerning	concern	VERB
crl-16328	216	49	the	the	DET
crl-16328	216	50	facility	facility	NOUN
crl-16328	216	51	and	and	CCONJ
crl-16328	216	52	its	its	PRON
crl-16328	216	53	services	service	NOUN
crl-16328	216	54	,	,	PUNCT
crl-16328	216	55	or	or	CCONJ
crl-16328	216	56	at	at	ADP
crl-16328	216	57	the	the	DET
crl-16328	216	58	very	very	ADV
crl-16328	216	59	least	least	ADJ
crl-16328	216	60	a	a	DET
crl-16328	216	61	qr	qr	NOUN
crl-16328	216	62	code	code	NOUN
crl-16328	216	63	for	for	ADP
crl-16328	216	64	a	a	DET
crl-16328	216	65	mobile	mobile	ADJ
crl-16328	216	66	library	library	NOUN
crl-16328	216	67	app	app	NOUN
crl-16328	216	68	.	.	PUNCT
crl-16328	217	1	future	future	ADJ
crl-16328	217	2	research	research	NOUN
crl-16328	217	3	on	on	ADP
crl-16328	217	4	mobile	mobile	ADJ
crl-16328	217	5	library	library	NOUN
crl-16328	217	6	apps	app	NOUN
crl-16328	217	7	is	be	AUX
crl-16328	217	8	necessary	necessary	ADJ
crl-16328	217	9	;	;	PUNCT
crl-16328	217	10	however	however	ADV
crl-16328	217	11	,	,	PUNCT
crl-16328	217	12	their	their	PRON
crl-16328	217	13	use	use	NOUN
crl-16328	217	14	should	should	AUX
crl-16328	217	15	be	be	AUX
crl-16328	217	16	able	able	ADJ
crl-16328	217	17	to	to	PART
crl-16328	217	18	improve	improve	VERB
crl-16328	217	19	library	library	ADJ
crl-16328	217	20	services	service	NOUN
crl-16328	217	21	and	and	CCONJ
crl-16328	217	22	resources	resource	NOUN
crl-16328	217	23	.	.	PUNCT
crl-16328	218	1	these	these	DET
crl-16328	218	2	services	service	NOUN
crl-16328	218	3	would	would	AUX
crl-16328	218	4	always	always	ADV
crl-16328	218	5	need	need	VERB
crl-16328	218	6	the	the	DET
crl-16328	218	7	functionality	functionality	NOUN
crl-16328	218	8	to	to	PART
crl-16328	218	9	quickly	quickly	ADV
crl-16328	218	10	refer	refer	VERB
crl-16328	218	11	users	user	NOUN
crl-16328	218	12	to	to	ADP
crl-16328	218	13	more	more	ADV
crl-16328	218	14	highly	highly	ADV
crl-16328	218	15	trained	train	VERB
crl-16328	218	16	library	library	NOUN
crl-16328	218	17	staff	staff	NOUN
crl-16328	218	18	for	for	ADP
crl-16328	218	19	subject	subject	NOUN
crl-16328	218	20	-	-	PUNCT
crl-16328	218	21	based	base	VERB
crl-16328	218	22	questions	question	NOUN
crl-16328	218	23	that	that	PRON
crl-16328	218	24	require	require	VERB
crl-16328	218	25	more	more	ADJ
crl-16328	218	26	research	research	NOUN
crl-16328	218	27	skills	skill	NOUN
crl-16328	218	28	.	.	PUNCT
crl-16328	219	1	virtual	virtual	ADJ
crl-16328	219	2	reference	reference	NOUN
crl-16328	219	3	allows	allow	VERB
crl-16328	219	4	librarians	librarian	NOUN
crl-16328	219	5	to	to	PART
crl-16328	219	6	be	be	AUX
crl-16328	219	7	everywhere	everywhere	ADV
crl-16328	219	8	on	on	ADP
crl-16328	219	9	campus	campus	NOUN
crl-16328	219	10	at	at	ADP
crl-16328	219	11	once	once	ADV
crl-16328	219	12	;	;	PUNCT
crl-16328	219	13	however	however	ADV
crl-16328	219	14	,	,	PUNCT
crl-16328	219	15	this	this	DET
crl-16328	219	16	study	study	NOUN
crl-16328	219	17	indicates	indicate	VERB
crl-16328	219	18	79.1	79.1	NUM
crl-16328	219	19	percent	percent	NOUN
crl-16328	219	20	of	of	ADP
crl-16328	219	21	the	the	DET
crl-16328	219	22	total	total	ADJ
crl-16328	219	23	transactions	transaction	NOUN
crl-16328	219	24	occurred	occur	VERB
crl-16328	219	25	in	in	ADP
crl-16328	219	26	f2f	f2f	NOUN
crl-16328	219	27	.	.	PUNCT
crl-16328	220	1	despite	despite	SCONJ
crl-16328	220	2	the	the	DET
crl-16328	220	3	finding	finding	NOUN
crl-16328	220	4	that	that	SCONJ
crl-16328	220	5	two	two	NUM
crl-16328	220	6	-	-	PUNCT
crl-16328	220	7	thirds	third	NOUN
crl-16328	220	8	of	of	ADP
crl-16328	220	9	the	the	DET
crl-16328	220	10	total	total	ADJ
crl-16328	220	11	questions	question	NOUN
crl-16328	220	12	asked	ask	VERB
crl-16328	220	13	concerned	concerned	ADJ
crl-16328	220	14	library	library	NOUN
crl-16328	220	15	locations	location	NOUN
crl-16328	220	16	and	and	CCONJ
crl-16328	220	17	their	their	PRON
crl-16328	220	18	attributes	attribute	NOUN
crl-16328	220	19	,	,	PUNCT
crl-16328	220	20	all	all	PRON
crl-16328	220	21	of	of	ADP
crl-16328	220	22	which	which	DET
crl-16328	220	23	staff	staff	NOUN
crl-16328	220	24	with	with	ADP
crl-16328	220	25	minimal	minimal	ADJ
crl-16328	220	26	training	training	NOUN
crl-16328	220	27	may	may	AUX
crl-16328	220	28	easily	easily	ADV
crl-16328	220	29	answer	answer	VERB
crl-16328	220	30	,	,	PUNCT
crl-16328	220	31	16.3	16.3	NUM
crl-16328	220	32	percent	percent	NOUN
crl-16328	220	33	of	of	ADP
crl-16328	220	34	transactions	transaction	NOUN
crl-16328	220	35	were	be	AUX
crl-16328	220	36	subject	subject	NOUN
crl-16328	220	37	-	-	PUNCT
crl-16328	220	38	based	base	VERB
crl-16328	220	39	questions	question	NOUN
crl-16328	220	40	and	and	CCONJ
crl-16328	220	41	require	require	VERB
crl-16328	220	42	professional	professional	ADJ
crl-16328	220	43	help	help	NOUN
crl-16328	220	44	.	.	PUNCT
crl-16328	221	1	therefore	therefore	ADV
crl-16328	221	2	,	,	PUNCT
crl-16328	221	3	in	in	ADP
crl-16328	221	4	this	this	DET
crl-16328	221	5	library	library	NOUN
crl-16328	221	6	system	system	NOUN
crl-16328	221	7	,	,	PUNCT
crl-16328	221	8	professionals	professional	NOUN
crl-16328	221	9	will	will	AUX
crl-16328	221	10	be	be	AUX
crl-16328	221	11	allocated	allocate	VERB
crl-16328	221	12	to	to	ADP
crl-16328	221	13	the	the	DET
crl-16328	221	14	places	place	NOUN
crl-16328	221	15	that	that	PRON
crl-16328	221	16	have	have	AUX
crl-16328	221	17	been	be	AUX
crl-16328	221	18	asked	ask	VERB
crl-16328	221	19	the	the	DET
crl-16328	221	20	most	most	ADV
crl-16328	221	21	subject	subject	NOUN
crl-16328	221	22	-	-	PUNCT
crl-16328	221	23	based	base	VERB
crl-16328	221	24	questions	question	NOUN
crl-16328	221	25	,	,	PUNCT
crl-16328	221	26	and	and	CCONJ
crl-16328	221	27	other	other	ADJ
crl-16328	221	28	service	service	NOUN
crl-16328	221	29	points	point	NOUN
crl-16328	221	30	will	will	AUX
crl-16328	221	31	refer	refer	VERB
crl-16328	221	32	users	user	NOUN
crl-16328	221	33	whether	whether	SCONJ
crl-16328	221	34	physically	physically	ADV
crl-16328	221	35	or	or	CCONJ
crl-16328	221	36	virtually	virtually	ADV
crl-16328	221	37	to	to	ADP
crl-16328	221	38	those	those	DET
crl-16328	221	39	locations	location	NOUN
crl-16328	221	40	.	.	PUNCT
crl-16328	222	1	with	with	ADP
crl-16328	222	2	this	this	DET
crl-16328	222	3	approach	approach	NOUN
crl-16328	222	4	,	,	PUNCT
crl-16328	222	5	uk	uk	PROPN
crl-16328	222	6	libraries	library	NOUN
crl-16328	222	7	can	can	AUX
crl-16328	222	8	optimally	optimally	ADV
crl-16328	222	9	serve	serve	VERB
crl-16328	222	10	students	student	NOUN
crl-16328	222	11	,	,	PUNCT
crl-16328	222	12	staff	staff	NOUN
crl-16328	222	13	,	,	PUNCT
crl-16328	222	14	faculty	faculty	NOUN
crl-16328	222	15	,	,	PUNCT
crl-16328	222	16	and	and	CCONJ
crl-16328	222	17	the	the	DET
crl-16328	222	18	community	community	NOUN
crl-16328	222	19	,	,	PUNCT
crl-16328	222	20	while	while	SCONJ
crl-16328	222	21	limiting	limit	VERB
crl-16328	222	22	the	the	DET
crl-16328	222	23	costs	cost	NOUN
crl-16328	222	24	associated	associate	VERB
crl-16328	222	25	with	with	ADP
crl-16328	222	26	staffing	staffing	NOUN
crl-16328	222	27	.	.	PUNCT
crl-16328	223	1	for	for	ADP
crl-16328	223	2	many	many	ADJ
crl-16328	223	3	academic	academic	ADJ
crl-16328	223	4	libraries	library	NOUN
crl-16328	223	5	,	,	PUNCT
crl-16328	223	6	a	a	DET
crl-16328	223	7	tiered	tiered	ADJ
crl-16328	223	8	approach	approach	NOUN
crl-16328	223	9	already	already	ADV
crl-16328	223	10	exists	exist	VERB
crl-16328	223	11	,	,	PUNCT
crl-16328	223	12	but	but	CCONJ
crl-16328	223	13	researchers	researcher	NOUN
crl-16328	223	14	at	at	ADP
crl-16328	223	15	those	those	DET
crl-16328	223	16	institutions	institution	NOUN
crl-16328	223	17	may	may	AUX
crl-16328	223	18	want	want	VERB
crl-16328	223	19	to	to	PART
crl-16328	223	20	validate	validate	VERB
crl-16328	223	21	their	their	PRON
crl-16328	223	22	staffing	staffing	NOUN
crl-16328	223	23	models	model	NOUN
crl-16328	223	24	with	with	ADP
crl-16328	223	25	similar	similar	ADJ
crl-16328	223	26	content	content	NOUN
crl-16328	223	27	analysis	analysis	NOUN
crl-16328	223	28	to	to	ADP
crl-16328	223	29	this	this	DET
crl-16328	223	30	study	study	NOUN
crl-16328	223	31	.	.	PUNCT
crl-16328	224	1	the	the	DET
crl-16328	224	2	physical	physical	ADJ
crl-16328	224	3	allocation	allocation	NOUN
crl-16328	224	4	of	of	ADP
crl-16328	224	5	staff	staff	NOUN
crl-16328	224	6	as	as	ADP
crl-16328	224	7	an	an	DET
crl-16328	224	8	academic	academic	ADJ
crl-16328	224	9	library	library	NOUN
crl-16328	224	10	’s	’s	PART
crl-16328	224	11	most	most	ADV
crl-16328	224	12	expensive	expensive	ADJ
crl-16328	224	13	and	and	CCONJ
crl-16328	224	14	valuable	valuable	ADJ
crl-16328	224	15	resource	resource	NOUN
crl-16328	224	16	should	should	AUX
crl-16328	224	17	warrant	warrant	VERB
crl-16328	224	18	some	some	DET
crl-16328	224	19	evaluation	evaluation	NOUN
crl-16328	224	20	at	at	ADP
crl-16328	224	21	any	any	DET
crl-16328	224	22	institution	institution	NOUN
crl-16328	224	23	.	.	PUNCT
crl-16328	225	1	library	library	ADJ
crl-16328	225	2	staff	staff	NOUN
crl-16328	225	3	,	,	PUNCT
crl-16328	225	4	the	the	DET
crl-16328	225	5	process	process	NOUN
crl-16328	225	6	is	be	AUX
crl-16328	225	7	simple	simple	ADJ
crl-16328	225	8	.	.	PUNCT
crl-16328	226	1	future	future	ADJ
crl-16328	226	2	work	work	NOUN
crl-16328	226	3	may	may	AUX
crl-16328	226	4	explore	explore	VERB
crl-16328	226	5	which	which	DET
crl-16328	226	6	combination	combination	NOUN
crl-16328	226	7	of	of	ADP
crl-16328	226	8	apps	app	NOUN
crl-16328	226	9	and	and	CCONJ
crl-16328	226	10	staff	staff	NOUN
crl-16328	226	11	is	be	AUX
crl-16328	226	12	most	most	ADV
crl-16328	226	13	cost	cost	NOUN
crl-16328	226	14	-	-	PUNCT
crl-16328	226	15	effective	effective	ADJ
crl-16328	226	16	.	.	PUNCT
crl-16328	227	1	however	however	ADV
crl-16328	227	2	,	,	PUNCT
crl-16328	227	3	this	this	PRON
crl-16328	227	4	is	be	AUX
crl-16328	227	5	beyond	beyond	ADP
crl-16328	227	6	the	the	DET
crl-16328	227	7	scope	scope	NOUN
crl-16328	227	8	of	of	ADP
crl-16328	227	9	this	this	DET
crl-16328	227	10	study	study	NOUN
crl-16328	227	11	since	since	SCONJ
crl-16328	227	12	the	the	DET
crl-16328	227	13	library	library	NOUN
crl-16328	227	14	app	app	NOUN
crl-16328	227	15	is	be	AUX
crl-16328	227	16	new	new	ADJ
crl-16328	227	17	and	and	CCONJ
crl-16328	227	18	adoption	adoption	NOUN
crl-16328	227	19	is	be	AUX
crl-16328	227	20	still	still	ADV
crl-16328	227	21	small	small	ADJ
crl-16328	227	22	among	among	ADP
crl-16328	227	23	students	student	NOUN
crl-16328	227	24	.	.	PUNCT
crl-16328	228	1	again	again	ADV
crl-16328	228	2	,	,	PUNCT
crl-16328	228	3	a	a	DET
crl-16328	228	4	mobile	mobile	ADJ
crl-16328	228	5	library	library	NOUN
crl-16328	228	6	app	app	NOUN
crl-16328	228	7	will	will	AUX
crl-16328	228	8	not	not	PART
crl-16328	228	9	be	be	AUX
crl-16328	228	10	able	able	ADJ
crl-16328	228	11	to	to	PART
crl-16328	228	12	answer	answer	VERB
crl-16328	228	13	complicated	complicated	ADJ
crl-16328	228	14	research	research	NOUN
crl-16328	228	15	questions	question	NOUN
crl-16328	228	16	without	without	ADP
crl-16328	228	17	considerable	considerable	ADJ
crl-16328	228	18	programming	programming	NOUN
crl-16328	228	19	beyond	beyond	ADP
crl-16328	228	20	today	today	NOUN
crl-16328	228	21	’s	’s	PART
crl-16328	228	22	technology	technology	NOUN
crl-16328	228	23	.	.	PUNCT
crl-16328	229	1	still	still	ADV
crl-16328	229	2	,	,	PUNCT
crl-16328	229	3	the	the	DET
crl-16328	229	4	majority	majority	NOUN
crl-16328	229	5	of	of	ADP
crl-16328	229	6	the	the	DET
crl-16328	229	7	questions	question	NOUN
crl-16328	229	8	in	in	ADP
crl-16328	229	9	the	the	DET
crl-16328	229	10	present	present	ADJ
crl-16328	229	11	study	study	NOUN
crl-16328	229	12	did	do	AUX
crl-16328	229	13	not	not	PART
crl-16328	229	14	require	require	VERB
crl-16328	229	15	research	research	NOUN
crl-16328	229	16	assistance	assistance	NOUN
crl-16328	229	17	,	,	PUNCT
crl-16328	229	18	and	and	CCONJ
crl-16328	229	19	an	an	DET
crl-16328	229	20	app	app	NOUN
crl-16328	229	21	could	could	AUX
crl-16328	229	22	potentially	potentially	ADV
crl-16328	229	23	answer	answer	VERB
crl-16328	229	24	some	some	DET
crl-16328	229	25	questions	question	NOUN
crl-16328	229	26	.	.	PUNCT
crl-16328	230	1	most	most	ADJ
crl-16328	230	2	f2f	f2f	ADJ
crl-16328	230	3	questions	question	NOUN
crl-16328	230	4	,	,	PUNCT
crl-16328	230	5	and	and	CCONJ
crl-16328	230	6	especially	especially	ADV
crl-16328	230	7	the	the	DET
crl-16328	230	8	16.3	16.3	NUM
crl-16328	230	9	percent	percent	NOUN
crl-16328	230	10	of	of	ADP
crl-16328	230	11	subject	subject	NOUN
crl-16328	230	12	-	-	PUNCT
crl-16328	230	13	based	base	VERB
crl-16328	230	14	questions	question	NOUN
crl-16328	230	15	,	,	PUNCT
crl-16328	230	16	will	will	AUX
crl-16328	230	17	always	always	ADV
crl-16328	230	18	benefit	benefit	VERB
crl-16328	230	19	from	from	ADP
crl-16328	230	20	the	the	DET
crl-16328	230	21	high	high	ADJ
crl-16328	230	22	-	-	PUNCT
crl-16328	230	23	quality	quality	NOUN
crl-16328	230	24	service	service	NOUN
crl-16328	230	25	of	of	ADP
crl-16328	230	26	trained	train	VERB
crl-16328	230	27	professionals	professional	NOUN
crl-16328	230	28	.	.	PUNCT
crl-16328	231	1	with	with	ADP
crl-16328	231	2	the	the	DET
crl-16328	231	3	implementation	implementation	NOUN
crl-16328	231	4	of	of	ADP
crl-16328	231	5	a	a	DET
crl-16328	231	6	mobile	mobile	ADJ
crl-16328	231	7	library	library	NOUN
crl-16328	231	8	app	app	NOUN
crl-16328	231	9	and	and	CCONJ
crl-16328	231	10	virtual	virtual	ADJ
crl-16328	231	11	librarians	librarian	NOUN
crl-16328	231	12	,	,	PUNCT
crl-16328	231	13	some	some	DET
crl-16328	231	14	users	user	NOUN
crl-16328	231	15	may	may	AUX
crl-16328	231	16	ask	ask	VERB
crl-16328	231	17	fewer	few	ADJ
crl-16328	231	18	questions	question	NOUN
crl-16328	231	19	at	at	ADP
crl-16328	231	20	physical	physical	ADJ
crl-16328	231	21	library	library	NOUN
crl-16328	231	22	service	service	NOUN
crl-16328	231	23	points	point	NOUN
crl-16328	231	24	,	,	PUNCT
crl-16328	231	25	but	but	CCONJ
crl-16328	231	26	this	this	DET
crl-16328	231	27	assumption	assumption	NOUN
crl-16328	231	28	requires	require	VERB
crl-16328	231	29	future	future	ADJ
crl-16328	231	30	study	study	NOUN
crl-16328	231	31	.	.	PUNCT
crl-16328	232	1	conclusion	conclusion	NOUN
crl-16328	232	2	despite	despite	SCONJ
crl-16328	232	3	some	some	DET
crl-16328	232	4	data	datum	NOUN
crl-16328	232	5	limitations	limitation	NOUN
crl-16328	232	6	,	,	PUNCT
crl-16328	232	7	content	content	NOUN
crl-16328	232	8	analysis	analysis	NOUN
crl-16328	232	9	of	of	ADP
crl-16328	232	10	location	location	NOUN
crl-16328	232	11	-	-	PUNCT
crl-16328	232	12	based	base	VERB
crl-16328	232	13	questions	question	NOUN
crl-16328	232	14	may	may	AUX
crl-16328	232	15	inform	inform	VERB
crl-16328	232	16	a	a	DET
crl-16328	232	17	library	library	NOUN
crl-16328	232	18	’s	’s	PART
crl-16328	232	19	level	level	NOUN
crl-16328	232	20	of	of	ADP
crl-16328	232	21	staffing	staffing	NOUN
crl-16328	232	22	,	,	PUNCT
crl-16328	232	23	its	its	PRON
crl-16328	232	24	staff	staff	NOUN
crl-16328	232	25	’s	’s	PART
crl-16328	232	26	locations	location	NOUN
crl-16328	232	27	of	of	ADP
crl-16328	232	28	deployment	deployment	NOUN
crl-16328	232	29	,	,	PUNCT
crl-16328	232	30	and	and	CCONJ
crl-16328	232	31	the	the	DET
crl-16328	232	32	training	training	NOUN
crl-16328	232	33	staff	staff	NOUN
crl-16328	232	34	’s	’s	PART
crl-16328	232	35	needs	need	NOUN
crl-16328	232	36	for	for	ADP
crl-16328	232	37	efficient	efficient	ADJ
crl-16328	232	38	performance	performance	NOUN
crl-16328	232	39	at	at	ADP
crl-16328	232	40	different	different	ADJ
crl-16328	232	41	service	service	NOUN
crl-16328	232	42	points	point	NOUN
crl-16328	232	43	.	.	PUNCT
crl-16328	233	1	this	this	DET
crl-16328	233	2	study	study	NOUN
crl-16328	233	3	offers	offer	VERB
crl-16328	233	4	a	a	DET
crl-16328	233	5	practical	practical	ADJ
crl-16328	233	6	approach	approach	NOUN
crl-16328	233	7	to	to	ADP
crl-16328	233	8	strategically	strategically	ADV
crl-16328	233	9	placing	place	VERB
crl-16328	233	10	staff	staff	NOUN
crl-16328	233	11	at	at	ADP
crl-16328	233	12	service	service	NOUN
crl-16328	233	13	points	point	NOUN
crl-16328	233	14	based	base	VERB
crl-16328	233	15	upon	upon	SCONJ
crl-16328	233	16	the	the	DET
crl-16328	233	17	quantity	quantity	NOUN
crl-16328	233	18	of	of	ADP
crl-16328	233	19	questions	question	NOUN
crl-16328	233	20	asked	ask	VERB
crl-16328	233	21	at	at	ADP
crl-16328	233	22	those	those	DET
crl-16328	233	23	locations	location	NOUN
crl-16328	233	24	.	.	PUNCT
crl-16328	234	1	based	base	VERB
crl-16328	234	2	on	on	ADP
crl-16328	234	3	the	the	DET
crl-16328	234	4	transactions	transaction	NOUN
crl-16328	234	5	collected	collect	VERB
crl-16328	234	6	by	by	ADP
crl-16328	234	7	librarians	librarian	NOUN
crl-16328	234	8	and	and	CCONJ
crl-16328	234	9	library	library	NOUN
crl-16328	234	10	staff	staff	NOUN
crl-16328	234	11	,	,	PUNCT
crl-16328	234	12	managers	manager	NOUN
crl-16328	234	13	may	may	AUX
crl-16328	234	14	attempt	attempt	VERB
crl-16328	234	15	to	to	PART
crl-16328	234	16	predict	predict	VERB
crl-16328	234	17	the	the	DET
crl-16328	234	18	types	type	NOUN
crl-16328	234	19	and	and	CCONJ
crl-16328	234	20	quantities	quantity	NOUN
crl-16328	234	21	of	of	ADP
crl-16328	234	22	questions	question	NOUN
crl-16328	234	23	asked	ask	VERB
crl-16328	234	24	at	at	ADP
crl-16328	234	25	various	various	ADJ
crl-16328	234	26	locations	location	NOUN
crl-16328	234	27	.	.	PUNCT
crl-16328	235	1	perhaps	perhaps	ADV
crl-16328	235	2	the	the	DET
crl-16328	235	3	combination	combination	NOUN
crl-16328	235	4	of	of	ADP
crl-16328	235	5	carefully	carefully	ADV
crl-16328	235	6	placed	place	VERB
crl-16328	235	7	staff	staff	NOUN
crl-16328	235	8	and	and	CCONJ
crl-16328	235	9	a	a	DET
crl-16328	235	10	helpful	helpful	ADJ
crl-16328	235	11	mobile	mobile	ADJ
crl-16328	235	12	library	library	NOUN
crl-16328	235	13	app	app	NOUN
crl-16328	235	14	could	could	AUX
crl-16328	235	15	provide	provide	VERB
crl-16328	235	16	a	a	DET
crl-16328	235	17	tiered	tiere	VERB
crl-16328	235	18	service	service	NOUN
crl-16328	235	19	across	across	ADP
crl-16328	235	20	campus	campus	NOUN
crl-16328	235	21	.	.	PUNCT
crl-16328	236	1	staff	staff	NOUN
crl-16328	236	2	should	should	AUX
crl-16328	236	3	remain	remain	AUX
crl-16328	236	4	strategically	strategically	ADV
crl-16328	236	5	placed	place	VERB
crl-16328	236	6	to	to	PART
crl-16328	236	7	facilitate	facilitate	VERB
crl-16328	236	8	better	well	ADJ
crl-16328	236	9	use	use	NOUN
crl-16328	236	10	of	of	ADP
crl-16328	236	11	their	their	PRON
crl-16328	236	12	experience	experience	NOUN
crl-16328	236	13	and	and	CCONJ
crl-16328	236	14	training	training	NOUN
crl-16328	236	15	based	base	VERB
crl-16328	236	16	on	on	ADP
crl-16328	236	17	the	the	DET
crl-16328	236	18	types	type	NOUN
crl-16328	236	19	of	of	ADP
crl-16328	236	20	questions	question	NOUN
crl-16328	236	21	asked	ask	VERB
crl-16328	236	22	at	at	ADP
crl-16328	236	23	each	each	DET
crl-16328	236	24	service	service	NOUN
crl-16328	236	25	point	point	NOUN
crl-16328	236	26	.	.	PUNCT
crl-16328	237	1	for	for	ADP
crl-16328	237	2	subjectbased	subjectbase	VERB
crl-16328	237	3	questions	question	NOUN
crl-16328	237	4	,	,	PUNCT
crl-16328	237	5	a	a	DET
crl-16328	237	6	library	library	ADJ
crl-16328	237	7	app	app	NOUN
crl-16328	237	8	would	would	AUX
crl-16328	237	9	refer	refer	VERB
crl-16328	237	10	notes	note	NOUN
crl-16328	237	11	1	1	NUM
crl-16328	237	12	.	.	PUNCT
crl-16328	237	13	shannon	shannon	PROPN
crl-16328	237	14	smith	smith	PROPN
crl-16328	237	15	and	and	CCONJ
crl-16328	237	16	judith	judith	PROPN
crl-16328	237	17	b.	b.	PROPN
crl-16328	237	18	caruso	caruso	PROPN
crl-16328	237	19	,	,	PUNCT
crl-16328	237	20	the	the	DET
crl-16328	237	21	ecar	ecar	ADJ
crl-16328	237	22	study	study	NOUN
crl-16328	237	23	of	of	ADP
crl-16328	237	24	undergraduate	undergraduate	ADJ
crl-16328	237	25	students	student	NOUN
crl-16328	237	26	and	and	CCONJ
crl-16328	237	27	information	information	NOUN
crl-16328	237	28	technology	technology	NOUN
crl-16328	237	29	,	,	PUNCT
crl-16328	237	30	2010	2010	NUM
crl-16328	237	31	:	:	PUNCT
crl-16328	237	32	key	key	ADJ
crl-16328	237	33	findings	finding	NOUN
crl-16328	237	34	(	(	PUNCT
crl-16328	237	35	boulder	boulder	NOUN
crl-16328	237	36	,	,	PUNCT
crl-16328	237	37	colo	colo	PROPN
crl-16328	237	38	.	.	PUNCT
crl-16328	237	39	:	:	PUNCT
crl-16328	238	1	educause	educause	NOUN
crl-16328	238	2	center	center	NOUN
crl-16328	238	3	for	for	ADP
crl-16328	238	4	applied	applied	ADJ
crl-16328	238	5	research	research	NOUN
crl-16328	238	6	,	,	PUNCT
crl-16328	238	7	2010	2010	NUM
crl-16328	238	8	)	)	PUNCT
crl-16328	238	9	.	.	PUNCT
crl-16328	239	1	500	500	NUM
crl-16328	239	2	college	college	PROPN
crl-16328	239	3	&	&	CCONJ
crl-16328	239	4	research	research	PROPN
crl-16328	239	5	libraries	library	NOUN
crl-16328	239	6	september	september	PROPN
crl-16328	239	7	2013	2013	NUM
crl-16328	239	8	2	2	NUM
crl-16328	239	9	.	.	PUNCT
crl-16328	239	10	bradley	bradley	PROPN
crl-16328	239	11	wade	wade	PROPN
crl-16328	239	12	bishop	bishop	PROPN
crl-16328	239	13	,	,	PUNCT
crl-16328	239	14	“	"	PUNCT
crl-16328	239	15	location	location	NOUN
crl-16328	239	16	-	-	PUNCT
crl-16328	239	17	based	base	VERB
crl-16328	239	18	questions	question	NOUN
crl-16328	239	19	and	and	CCONJ
crl-16328	239	20	local	local	ADJ
crl-16328	239	21	knowledge	knowledge	NOUN
crl-16328	239	22	,	,	PUNCT
crl-16328	239	23	”	"	PUNCT
crl-16328	239	24	journal	journal	NOUN
crl-16328	239	25	of	of	ADP
crl-16328	239	26	the	the	DET
crl-16328	239	27	american	american	ADJ
crl-16328	239	28	society	society	NOUN
crl-16328	239	29	for	for	ADP
crl-16328	239	30	information	information	NOUN
crl-16328	239	31	science	science	NOUN
crl-16328	239	32	and	and	CCONJ
crl-16328	239	33	technology	technology	NOUN
crl-16328	239	34	62	62	NUM
crl-16328	239	35	,	,	PUNCT
crl-16328	239	36	no	no	INTJ
crl-16328	239	37	.	.	NOUN
crl-16328	239	38	8	8	NUM
crl-16328	239	39	(	(	PUNCT
crl-16328	239	40	2011	2011	NUM
crl-16328	239	41	):	):	PUNCT
crl-16328	239	42	1594–1603	1594–1603	NUM
crl-16328	239	43	.	.	PUNCT
crl-16328	240	1	3	3	X
crl-16328	240	2	.	.	X
crl-16328	240	3	sarah	sarah	PROPN
crl-16328	240	4	barbara	barbara	PROPN
crl-16328	240	5	watstein	watstein	PROPN
crl-16328	240	6	and	and	CCONJ
crl-16328	240	7	steven	steven	PROPN
crl-16328	240	8	j.	j.	PROPN
crl-16328	240	9	bell	bell	PROPN
crl-16328	240	10	,	,	PUNCT
crl-16328	240	11	“	"	PUNCT
crl-16328	240	12	is	be	AUX
crl-16328	240	13	there	there	PRON
crl-16328	240	14	a	a	DET
crl-16328	240	15	future	future	NOUN
crl-16328	240	16	for	for	ADP
crl-16328	240	17	the	the	DET
crl-16328	240	18	reference	reference	NOUN
crl-16328	240	19	desk	desk	NOUN
crl-16328	240	20	?	?	PUNCT
crl-16328	241	1	a	a	DET
crl-16328	241	2	point	point	NOUN
crl-16328	241	3	-	-	PUNCT
crl-16328	241	4	counterpoint	counterpoint	NOUN
crl-16328	241	5	discussion	discussion	NOUN
crl-16328	241	6	,	,	PUNCT
crl-16328	241	7	”	"	PUNCT
crl-16328	241	8	reference	reference	NOUN
crl-16328	241	9	librarian	librarian	NOUN
crl-16328	241	10	49	49	NUM
crl-16328	241	11	,	,	PUNCT
crl-16328	241	12	no	no	INTJ
crl-16328	241	13	.	.	NOUN
crl-16328	241	14	1	1	NUM
crl-16328	241	15	(	(	PUNCT
crl-16328	241	16	2008	2008	NUM
crl-16328	241	17	):	):	PUNCT
crl-16328	241	18	1–20	1–20	PROPN
crl-16328	241	19	.	.	PUNCT
crl-16328	242	1	4	4	NUM
crl-16328	242	2	.	.	X
crl-16328	242	3	gregory	gregory	PROPN
crl-16328	242	4	little	little	ADV
crl-16328	242	5	,	,	PUNCT
crl-16328	242	6	“	"	PUNCT
crl-16328	242	7	keeping	keep	VERB
crl-16328	242	8	moving	move	VERB
crl-16328	242	9	:	:	PUNCT
crl-16328	242	10	smart	smart	ADJ
crl-16328	242	11	phone	phone	NOUN
crl-16328	242	12	and	and	CCONJ
crl-16328	242	13	mobile	mobile	NOUN
crl-16328	242	14	technologies	technology	NOUN
crl-16328	242	15	in	in	ADP
crl-16328	242	16	the	the	DET
crl-16328	242	17	academic	academic	ADJ
crl-16328	242	18	library	library	NOUN
crl-16328	242	19	,	,	PUNCT
crl-16328	242	20	”	"	PUNCT
crl-16328	242	21	journal	journal	NOUN
crl-16328	242	22	of	of	ADP
crl-16328	242	23	academic	academic	ADJ
crl-16328	242	24	librarianship	librarianship	NOUN
crl-16328	242	25	37	37	NUM
crl-16328	242	26	,	,	PUNCT
crl-16328	242	27	no	no	INTJ
crl-16328	242	28	.	.	NOUN
crl-16328	242	29	3	3	NUM
crl-16328	242	30	(	(	PUNCT
crl-16328	242	31	2011	2011	NUM
crl-16328	242	32	):	):	PUNCT
crl-16328	242	33	267–69	267–69	NUM
crl-16328	242	34	.	.	NOUN
crl-16328	242	35	5	5	NUM
crl-16328	242	36	.	.	X
crl-16328	242	37	alan	alan	PROPN
crl-16328	242	38	w.	w.	PROPN
crl-16328	242	39	aldrich	aldrich	PROPN
crl-16328	242	40	,	,	PUNCT
crl-16328	242	41	“	"	PUNCT
crl-16328	242	42	universities	university	NOUN
crl-16328	242	43	and	and	CCONJ
crl-16328	242	44	libraries	library	NOUN
crl-16328	242	45	move	move	VERB
crl-16328	242	46	to	to	ADP
crl-16328	242	47	the	the	DET
crl-16328	242	48	mobile	mobile	ADJ
crl-16328	242	49	web	web	NOUN
crl-16328	242	50	,	,	PUNCT
crl-16328	242	51	”	"	PUNCT
crl-16328	242	52	educause	educause	NOUN
crl-16328	242	53	quarterly	quarterly	PROPN
crl-16328	242	54	magazine	magazine	NOUN
crl-16328	242	55	33	33	NUM
crl-16328	242	56	,	,	PUNCT
crl-16328	242	57	no	no	INTJ
crl-16328	242	58	.	.	NOUN
crl-16328	242	59	2	2	NUM
crl-16328	242	60	(	(	PUNCT
crl-16328	242	61	2010	2010	NUM
crl-16328	242	62	)	)	PUNCT
crl-16328	242	63	.	.	PUNCT
crl-16328	243	1	6	6	X
crl-16328	243	2	.	.	X
crl-16328	243	3	chad	chad	PROPN
crl-16328	243	4	haefele	haefele	PROPN
crl-16328	243	5	,	,	PUNCT
crl-16328	243	6	“	"	PUNCT
crl-16328	243	7	one	one	NUM
crl-16328	243	8	block	block	NOUN
crl-16328	243	9	at	at	ADP
crl-16328	243	10	a	a	DET
crl-16328	243	11	time	time	NOUN
crl-16328	243	12	:	:	PUNCT
crl-16328	243	13	building	build	VERB
crl-16328	243	14	a	a	DET
crl-16328	243	15	mobile	mobile	ADJ
crl-16328	243	16	site	site	NOUN
crl-16328	243	17	step	step	NOUN
crl-16328	243	18	by	by	ADP
crl-16328	243	19	step	step	NOUN
crl-16328	243	20	,	,	PUNCT
crl-16328	243	21	”	"	PUNCT
crl-16328	243	22	reference	reference	NOUN
crl-16328	243	23	librarian	librarian	NOUN
crl-16328	243	24	52	52	NUM
crl-16328	243	25	,	,	PUNCT
crl-16328	243	26	no	no	INTJ
crl-16328	243	27	.	.	NOUN
crl-16328	243	28	1	1	NUM
crl-16328	243	29	-	-	SYM
crl-16328	243	30	2	2	NUM
crl-16328	243	31	(	(	PUNCT
crl-16328	243	32	2010	2010	NUM
crl-16328	243	33	):	):	PUNCT
crl-16328	243	34	117–27	117–27	PROPN
crl-16328	243	35	;	;	PUNCT
crl-16328	243	36	jamie	jamie	PROPN
crl-16328	243	37	seeholzer	seeholzer	PROPN
crl-16328	243	38	and	and	CCONJ
crl-16328	243	39	joseph	joseph	PROPN
crl-16328	243	40	a.	a.	PROPN
crl-16328	243	41	salem	salem	PROPN
crl-16328	243	42	,	,	PUNCT
crl-16328	243	43	“	"	PUNCT
crl-16328	243	44	library	library	NOUN
crl-16328	243	45	on	on	ADP
crl-16328	243	46	the	the	DET
crl-16328	243	47	go	go	NOUN
crl-16328	243	48	:	:	PUNCT
crl-16328	243	49	a	a	DET
crl-16328	243	50	focus	focus	NOUN
crl-16328	243	51	group	group	NOUN
crl-16328	243	52	study	study	NOUN
crl-16328	243	53	of	of	ADP
crl-16328	243	54	the	the	DET
crl-16328	243	55	mobile	mobile	ADJ
crl-16328	243	56	web	web	NOUN
crl-16328	243	57	and	and	CCONJ
crl-16328	243	58	the	the	DET
crl-16328	243	59	academic	academic	ADJ
crl-16328	243	60	library	library	NOUN
crl-16328	243	61	,	,	PUNCT
crl-16328	243	62	”	"	PUNCT
crl-16328	243	63	college	college	PROPN
crl-16328	243	64	&	&	CCONJ
crl-16328	243	65	research	research	PROPN
crl-16328	243	66	libraries	library	NOUN
crl-16328	243	67	72	72	NUM
crl-16328	243	68	,	,	PUNCT
crl-16328	243	69	no	no	INTJ
crl-16328	243	70	.	.	NOUN
crl-16328	243	71	1	1	NUM
crl-16328	243	72	(	(	PUNCT
crl-16328	243	73	2009	2009	NUM
crl-16328	243	74	):	):	PUNCT
crl-16328	243	75	9–20	9–20	NOUN
crl-16328	243	76	.	.	PUNCT
crl-16328	244	1	7	7	X
crl-16328	244	2	.	.	X
crl-16328	244	3	ellen	ellen	PROPN
crl-16328	244	4	forsyth	forsyth	PROPN
crl-16328	244	5	,	,	PUNCT
crl-16328	244	6	“	"	PUNCT
crl-16328	244	7	ar	ar	AUX
crl-16328	244	8	u	u	NOUN
crl-16328	244	9	feeling	feel	VERB
crl-16328	244	10	appy	appy	ADJ
crl-16328	244	11	?	?	PUNCT
crl-16328	245	1	augmented	augment	VERB
crl-16328	245	2	reality	reality	NOUN
crl-16328	245	3	,	,	PUNCT
crl-16328	245	4	apps	app	NOUN
crl-16328	245	5	and	and	CCONJ
crl-16328	245	6	mobile	mobile	ADJ
crl-16328	245	7	access	access	NOUN
crl-16328	245	8	to	to	ADP
crl-16328	245	9	local	local	ADJ
crl-16328	245	10	studies	study	NOUN
crl-16328	245	11	information	information	NOUN
crl-16328	245	12	,	,	PUNCT
crl-16328	245	13	”	"	PUNCT
crl-16328	245	14	aplis	aplis	PROPN
crl-16328	245	15	24	24	NUM
crl-16328	245	16	,	,	PUNCT
crl-16328	245	17	no	no	INTJ
crl-16328	245	18	.	.	NOUN
crl-16328	245	19	3	3	NUM
crl-16328	245	20	(	(	PUNCT
crl-16328	245	21	2011	2011	NUM
crl-16328	245	22	):	):	PUNCT
crl-16328	245	23	125–32	125–32	NUM
crl-16328	245	24	.	.	PUNCT
crl-16328	246	1	8	8	NUM
crl-16328	246	2	.	.	PUNCT
crl-16328	247	1	jim	jim	PROPN
crl-16328	247	2	hahn	hahn	PROPN
crl-16328	247	3	et	et	PROPN
crl-16328	247	4	al	al	PROPN
crl-16328	247	5	.	.	PROPN
crl-16328	247	6	,	,	PUNCT
crl-16328	247	7	“	"	PUNCT
crl-16328	247	8	methods	method	NOUN
crl-16328	247	9	for	for	ADP
crl-16328	247	10	applied	apply	VERB
crl-16328	247	11	mobile	mobile	ADJ
crl-16328	247	12	digital	digital	ADJ
crl-16328	247	13	library	library	NOUN
crl-16328	247	14	research	research	NOUN
crl-16328	247	15	:	:	PUNCT
crl-16328	247	16	a	a	DET
crl-16328	247	17	framework	framework	NOUN
crl-16328	247	18	for	for	ADP
crl-16328	247	19	extensible	extensible	ADJ
crl-16328	247	20	wayfinding	wayfinding	NOUN
crl-16328	247	21	systems	system	NOUN
crl-16328	247	22	,	,	PUNCT
crl-16328	247	23	”	"	PUNCT
crl-16328	247	24	reference	reference	NOUN
crl-16328	247	25	librarian	librarian	NOUN
crl-16328	247	26	52	52	NUM
crl-16328	247	27	,	,	PUNCT
crl-16328	247	28	no	no	INTJ
crl-16328	247	29	.	.	NOUN
crl-16328	247	30	1/2	1/2	NUM
crl-16328	247	31	(	(	PUNCT
crl-16328	247	32	2011	2011	NUM
crl-16328	247	33	):	):	PUNCT
crl-16328	247	34	106–16	106–16	NOUN
crl-16328	247	35	.	.	PUNCT
crl-16328	248	1	9	9	X
crl-16328	248	2	.	.	X
crl-16328	248	3	alison	alison	PROPN
crl-16328	248	4	hicks	hicks	PROPN
crl-16328	248	5	and	and	CCONJ
crl-16328	248	6	caroline	caroline	PROPN
crl-16328	248	7	sinkinson	sinkinson	PROPN
crl-16328	248	8	,	,	PUNCT
crl-16328	248	9	“	"	PUNCT
crl-16328	248	10	situated	situated	ADJ
crl-16328	248	11	questions	question	NOUN
crl-16328	248	12	and	and	CCONJ
crl-16328	248	13	answers	answer	NOUN
crl-16328	248	14	:	:	PUNCT
crl-16328	248	15	responding	respond	VERB
crl-16328	248	16	to	to	ADP
crl-16328	248	17	library	library	NOUN
crl-16328	248	18	users	user	NOUN
crl-16328	248	19	with	with	ADP
crl-16328	248	20	qr	qr	PROPN
crl-16328	248	21	codes	code	NOUN
crl-16328	248	22	,	,	PUNCT
crl-16328	248	23	”	"	PUNCT
crl-16328	248	24	reference	reference	NOUN
crl-16328	248	25	&	&	CCONJ
crl-16328	248	26	user	user	NOUN
crl-16328	248	27	services	service	NOUN
crl-16328	248	28	quarterly	quarterly	ADV
crl-16328	248	29	51	51	NUM
crl-16328	248	30	,	,	PUNCT
crl-16328	248	31	no	no	INTJ
crl-16328	248	32	.	.	NOUN
crl-16328	248	33	1	1	NUM
crl-16328	248	34	(	(	PUNCT
crl-16328	248	35	2011	2011	NUM
crl-16328	248	36	):	):	PUNCT
crl-16328	248	37	60–69	60–69	NUM
crl-16328	248	38	.	.	PUNCT
crl-16328	248	39	10	10	NUM
crl-16328	248	40	.	.	PUNCT
crl-16328	249	1	harry	harry	PROPN
crl-16328	249	2	e.	e.	PROPN
crl-16328	249	3	pence	pence	PROPN
crl-16328	249	4	,	,	PUNCT
crl-16328	249	5	“	"	PUNCT
crl-16328	249	6	smartphones	smartphone	NOUN
crl-16328	249	7	,	,	PUNCT
crl-16328	249	8	smart	smart	ADJ
crl-16328	249	9	objects	object	NOUN
crl-16328	249	10	,	,	PUNCT
crl-16328	249	11	and	and	CCONJ
crl-16328	249	12	augmented	augment	VERB
crl-16328	249	13	reality	reality	NOUN
crl-16328	249	14	,	,	PUNCT
crl-16328	249	15	”	"	PUNCT
crl-16328	249	16	reference	reference	NOUN
crl-16328	249	17	librarian	librarian	NOUN
crl-16328	249	18	52	52	NUM
crl-16328	249	19	(	(	PUNCT
crl-16328	249	20	2011	2011	NUM
crl-16328	249	21	):	):	PUNCT
crl-16328	249	22	137	137	NUM
crl-16328	249	23	.	.	PUNCT
crl-16328	249	24	11	11	NUM
crl-16328	249	25	.	.	PUNCT
crl-16328	250	1	british	british	ADJ
crl-16328	250	2	library	library	PROPN
crl-16328	250	3	treasures	treasure	NOUN
crl-16328	250	4	online	online	ADV
crl-16328	250	5	(	(	PUNCT
crl-16328	250	6	n.d	n.d	PROPN
crl-16328	250	7	.	.	PROPN
crl-16328	250	8	)	)	PUNCT
crl-16328	250	9	,	,	PUNCT
crl-16328	250	10	available	available	ADJ
crl-16328	250	11	online	online	ADV
crl-16328	250	12	at	at	ADP
crl-16328	250	13	http://apps.toura.com/britishlibrary/treasures	http://apps.toura.com/britishlibrary/treasure	NOUN
crl-16328	250	14	[	[	PUNCT
crl-16328	250	15	accessed	access	VERB
crl-16328	250	16	12	12	NUM
crl-16328	250	17	december	december	NOUN
crl-16328	250	18	2011	2011	NUM
crl-16328	250	19	]	]	PUNCT
crl-16328	250	20	.	.	PUNCT
crl-16328	251	1	12	12	NUM
crl-16328	251	2	.	.	PUNCT
crl-16328	252	1	forsyth	forsyth	NOUN
crl-16328	252	2	,	,	PUNCT
crl-16328	252	3	“	"	PUNCT
crl-16328	252	4	ar	ar	AUX
crl-16328	252	5	u	u	NOUN
crl-16328	252	6	feeling	feel	VERB
crl-16328	252	7	appy	appy	ADJ
crl-16328	252	8	?	?	PUNCT
crl-16328	252	9	”	"	PUNCT
crl-16328	252	10	13	13	NUM
crl-16328	252	11	.	.	PUNCT
crl-16328	253	1	fred	fred	PROPN
crl-16328	253	2	d.	d.	PROPN
crl-16328	253	3	barnhart	barnhart	PROPN
crl-16328	253	4	and	and	CCONJ
crl-16328	253	5	jeannette	jeannette	PROPN
crl-16328	253	6	e.	e.	PROPN
crl-16328	253	7	pierce	pierce	PROPN
crl-16328	253	8	,	,	PUNCT
crl-16328	253	9	“	"	PUNCT
crl-16328	253	10	becoming	become	VERB
crl-16328	253	11	mobile	mobile	ADJ
crl-16328	253	12	:	:	PUNCT
crl-16328	253	13	reference	reference	NOUN
crl-16328	253	14	in	in	ADP
crl-16328	253	15	the	the	DET
crl-16328	253	16	ubiquitous	ubiquitous	ADJ
crl-16328	253	17	library	library	NOUN
crl-16328	253	18	,	,	PUNCT
crl-16328	253	19	”	"	PUNCT
crl-16328	253	20	journal	journal	NOUN
crl-16328	253	21	of	of	ADP
crl-16328	253	22	library	library	PROPN
crl-16328	253	23	administration	administration	NOUN
crl-16328	253	24	51	51	NUM
crl-16328	253	25	,	,	PUNCT
crl-16328	253	26	no	no	INTJ
crl-16328	253	27	.	.	NOUN
crl-16328	253	28	3	3	NUM
crl-16328	253	29	(	(	PUNCT
crl-16328	253	30	2011	2011	NUM
crl-16328	253	31	):	):	PUNCT
crl-16328	253	32	280	280	NUM
crl-16328	253	33	.	.	NOUN
crl-16328	253	34	14	14	NUM
crl-16328	253	35	.	.	PUNCT
crl-16328	254	1	thomas	thomas	PROPN
crl-16328	254	2	a.	a.	PROPN
crl-16328	254	3	peters	peters	PROPN
crl-16328	254	4	,	,	PUNCT
crl-16328	254	5	“	"	PUNCT
crl-16328	254	6	left	leave	VERB
crl-16328	254	7	to	to	ADP
crl-16328	254	8	their	their	PRON
crl-16328	254	9	own	own	ADJ
crl-16328	254	10	devices	device	NOUN
crl-16328	254	11	:	:	PUNCT
crl-16328	254	12	the	the	DET
crl-16328	254	13	future	future	NOUN
crl-16328	254	14	of	of	ADP
crl-16328	254	15	reference	reference	NOUN
crl-16328	254	16	services	service	NOUN
crl-16328	254	17	on	on	ADP
crl-16328	254	18	personal	personal	ADJ
crl-16328	254	19	,	,	PUNCT
crl-16328	254	20	portable	portable	ADJ
crl-16328	254	21	information	information	NOUN
crl-16328	254	22	,	,	PUNCT
crl-16328	254	23	communication	communication	NOUN
crl-16328	254	24	,	,	PUNCT
crl-16328	254	25	and	and	CCONJ
crl-16328	254	26	entertainment	entertainment	NOUN
crl-16328	254	27	devices	device	NOUN
crl-16328	254	28	,	,	PUNCT
crl-16328	254	29	”	"	PUNCT
crl-16328	254	30	reference	reference	NOUN
crl-16328	254	31	librarian	librarian	NOUN
crl-16328	254	32	52	52	NUM
crl-16328	254	33	,	,	PUNCT
crl-16328	254	34	no	no	INTJ
crl-16328	254	35	.	.	NOUN
crl-16328	254	36	1/2	1/2	NUM
crl-16328	254	37	(	(	PUNCT
crl-16328	254	38	2011	2011	NUM
crl-16328	254	39	):	):	PUNCT
crl-16328	254	40	88–97	88–97	NUM
crl-16328	254	41	.	.	PUNCT
crl-16328	255	1	15	15	NUM
crl-16328	255	2	.	.	PUNCT
crl-16328	255	3	matthew	matthew	PROPN
crl-16328	255	4	connolly	connolly	PROPN
crl-16328	255	5	,	,	PUNCT
crl-16328	255	6	tony	tony	ADJ
crl-16328	255	7	cosgrave	cosgrave	NOUN
crl-16328	255	8	,	,	PUNCT
crl-16328	255	9	and	and	CCONJ
crl-16328	255	10	baseema	baseema	PROPN
crl-16328	255	11	b.	b.	PROPN
crl-16328	255	12	krkoska	krkoska	PROPN
crl-16328	255	13	,	,	PUNCT
crl-16328	255	14	“	"	PUNCT
crl-16328	255	15	mobilizing	mobilize	VERB
crl-16328	255	16	the	the	DET
crl-16328	255	17	library	library	NOUN
crl-16328	255	18	’s	’s	PART
crl-16328	255	19	web	web	NOUN
crl-16328	255	20	presence	presence	NOUN
crl-16328	255	21	and	and	CCONJ
crl-16328	255	22	services	service	NOUN
crl-16328	255	23	:	:	PUNCT
crl-16328	255	24	a	a	DET
crl-16328	255	25	student	student	NOUN
crl-16328	255	26	-	-	PUNCT
crl-16328	255	27	library	library	NOUN
crl-16328	255	28	collaboration	collaboration	NOUN
crl-16328	255	29	to	to	PART
crl-16328	255	30	create	create	VERB
crl-16328	255	31	the	the	DET
crl-16328	255	32	library	library	NOUN
crl-16328	255	33	’s	’s	PART
crl-16328	255	34	mobile	mobile	ADJ
crl-16328	255	35	site	site	NOUN
crl-16328	255	36	and	and	CCONJ
crl-16328	255	37	iphone	iphone	NOUN
crl-16328	255	38	application	application	NOUN
crl-16328	255	39	,	,	PUNCT
crl-16328	255	40	”	"	PUNCT
crl-16328	255	41	reference	reference	NOUN
crl-16328	255	42	librarian	librarian	NOUN
crl-16328	255	43	52	52	NUM
crl-16328	255	44	,	,	PUNCT
crl-16328	255	45	no	no	INTJ
crl-16328	255	46	.	.	NOUN
crl-16328	255	47	1/2	1/2	NUM
crl-16328	255	48	(	(	PUNCT
crl-16328	255	49	2011	2011	NUM
crl-16328	255	50	):	):	PUNCT
crl-16328	255	51	27–35	27–35	NUM
crl-16328	255	52	.	.	PUNCT
crl-16328	255	53	16	16	NUM
crl-16328	255	54	.	.	PUNCT
crl-16328	256	1	jeffrey	jeffrey	PROPN
crl-16328	256	2	pomerantz	pomerantz	PROPN
crl-16328	256	3	,	,	PUNCT
crl-16328	256	4	“	"	PUNCT
crl-16328	256	5	a	a	DET
crl-16328	256	6	conceptual	conceptual	ADJ
crl-16328	256	7	framework	framework	NOUN
crl-16328	256	8	and	and	CCONJ
crl-16328	256	9	open	open	ADJ
crl-16328	256	10	research	research	NOUN
crl-16328	256	11	questions	question	NOUN
crl-16328	256	12	for	for	ADP
crl-16328	256	13	chat	chat	NOUN
crl-16328	256	14	-	-	PUNCT
crl-16328	256	15	based	base	VERB
crl-16328	256	16	reference	reference	NOUN
crl-16328	256	17	service	service	NOUN
crl-16328	256	18	,	,	PUNCT
crl-16328	256	19	”	"	PUNCT
crl-16328	256	20	journal	journal	NOUN
crl-16328	256	21	of	of	ADP
crl-16328	256	22	the	the	DET
crl-16328	256	23	american	american	ADJ
crl-16328	256	24	society	society	NOUN
crl-16328	256	25	for	for	ADP
crl-16328	256	26	information	information	NOUN
crl-16328	256	27	science	science	PROPN
crl-16328	256	28	&	&	CCONJ
crl-16328	256	29	technology	technology	PROPN
crl-16328	256	30	56	56	NUM
crl-16328	256	31	,	,	PUNCT
crl-16328	256	32	no	no	INTJ
crl-16328	256	33	.	.	NOUN
crl-16328	256	34	12	12	NUM
crl-16328	256	35	(	(	PUNCT
crl-16328	256	36	2005	2005	NUM
crl-16328	256	37	):	):	PUNCT
crl-16328	256	38	1288–302	1288–302	NOUN
crl-16328	256	39	.	.	PUNCT
crl-16328	257	1	17	17	NUM
crl-16328	257	2	.	.	X
crl-16328	257	3	susan	susan	PROPN
crl-16328	257	4	m.	m.	PROPN
crl-16328	257	5	ryan	ryan	PROPN
crl-16328	257	6	,	,	PUNCT
crl-16328	257	7	“	"	PUNCT
crl-16328	257	8	reference	reference	NOUN
crl-16328	257	9	transactions	transaction	NOUN
crl-16328	257	10	analysis	analysis	NOUN
crl-16328	257	11	:	:	PUNCT
crl-16328	257	12	the	the	DET
crl-16328	257	13	cost	cost	NOUN
crl-16328	257	14	-	-	PUNCT
crl-16328	257	15	effectiveness	effectiveness	NOUN
crl-16328	257	16	of	of	ADP
crl-16328	257	17	staffing	staff	VERB
crl-16328	257	18	a	a	DET
crl-16328	257	19	traditional	traditional	ADJ
crl-16328	257	20	academic	academic	ADJ
crl-16328	257	21	reference	reference	NOUN
crl-16328	257	22	desk	desk	NOUN
crl-16328	257	23	,	,	PUNCT
crl-16328	257	24	”	"	PUNCT
crl-16328	257	25	journal	journal	NOUN
crl-16328	257	26	of	of	ADP
crl-16328	257	27	academic	academic	ADJ
crl-16328	257	28	librarianship	librarianship	NOUN
crl-16328	257	29	34	34	NUM
crl-16328	257	30	,	,	PUNCT
crl-16328	257	31	no	no	INTJ
crl-16328	257	32	.	.	NOUN
crl-16328	257	33	5	5	NUM
crl-16328	257	34	(	(	PUNCT
crl-16328	257	35	2008	2008	NUM
crl-16328	257	36	):	):	PUNCT
crl-16328	257	37	389–99	389–99	NUM
crl-16328	257	38	.	.	PUNCT
crl-16328	258	1	18	18	NUM
crl-16328	258	2	.	.	PUNCT
crl-16328	258	3	bishop	bishop	PROPN
crl-16328	258	4	,	,	PUNCT
crl-16328	258	5	“	"	PUNCT
crl-16328	258	6	location	location	NOUN
crl-16328	258	7	-	-	PUNCT
crl-16328	258	8	based	base	VERB
crl-16328	258	9	questions	question	NOUN
crl-16328	258	10	and	and	CCONJ
crl-16328	258	11	local	local	ADJ
crl-16328	258	12	knowledge	knowledge	NOUN
crl-16328	258	13	.	.	PUNCT
crl-16328	258	14	”	"	PUNCT
crl-16328	259	1	19	19	NUM
crl-16328	259	2	.	.	PUNCT
crl-16328	259	3	bishop	bishop	PROPN
crl-16328	259	4	,	,	PUNCT
crl-16328	259	5	“	"	PUNCT
crl-16328	259	6	location	location	NOUN
crl-16328	259	7	-	-	PUNCT
crl-16328	259	8	based	base	VERB
crl-16328	259	9	questions	question	NOUN
crl-16328	259	10	and	and	CCONJ
crl-16328	259	11	local	local	ADJ
crl-16328	259	12	knowledge	knowledge	NOUN
crl-16328	259	13	”	"	PUNCT
crl-16328	259	14	;	;	PUNCT
crl-16328	259	15	teresa	teresa	PROPN
crl-16328	259	16	u.	u.	PROPN
crl-16328	259	17	berry	berry	PROPN
crl-16328	259	18	,	,	PUNCT
crl-16328	259	19	margaret	margaret	PROPN
crl-16328	259	20	m.	m.	PROPN
crl-16328	259	21	casado	casado	PROPN
crl-16328	259	22	,	,	PUNCT
crl-16328	259	23	and	and	CCONJ
crl-16328	259	24	lana	lana	PROPN
crl-16328	259	25	s.	s.	PROPN
crl-16328	259	26	dixon	dixon	PROPN
crl-16328	259	27	,	,	PUNCT
crl-16328	259	28	“	"	PUNCT
crl-16328	259	29	the	the	DET
crl-16328	259	30	local	local	ADJ
crl-16328	259	31	nature	nature	NOUN
crl-16328	259	32	of	of	ADP
crl-16328	259	33	digital	digital	ADJ
crl-16328	259	34	reference	reference	NOUN
crl-16328	259	35	,	,	PUNCT
crl-16328	259	36	”	"	PUNCT
crl-16328	259	37	southeastern	southeastern	ADJ
crl-16328	259	38	librarian	librarian	NOUN
crl-16328	259	39	51	51	NUM
crl-16328	259	40	,	,	PUNCT
crl-16328	259	41	no	no	INTJ
crl-16328	259	42	.	.	NOUN
crl-16328	259	43	3	3	NUM
crl-16328	259	44	(	(	PUNCT
crl-16328	259	45	2003	2003	NUM
crl-16328	259	46	):	):	PUNCT
crl-16328	259	47	8	8	NUM
crl-16328	259	48	;	;	PUNCT
crl-16328	259	49	bradley	bradley	PROPN
crl-16328	259	50	wade	wade	PROPN
crl-16328	259	51	bishop	bishop	PROPN
crl-16328	259	52	and	and	CCONJ
crl-16328	259	53	matt	matt	PROPN
crl-16328	259	54	torrence	torrence	PROPN
crl-16328	259	55	,	,	PUNCT
crl-16328	259	56	“	"	PUNCT
crl-16328	259	57	virtual	virtual	ADJ
crl-16328	259	58	reference	reference	NOUN
crl-16328	259	59	services	service	NOUN
crl-16328	259	60	:	:	PUNCT
crl-16328	259	61	consortium	consortium	NOUN
crl-16328	259	62	versus	versus	ADP
crl-16328	259	63	stand	stand	VERB
crl-16328	259	64	-	-	PUNCT
crl-16328	259	65	alone	alone	ADV
crl-16328	259	66	,	,	PUNCT
crl-16328	259	67	”	"	PUNCT
crl-16328	259	68	college	college	PROPN
crl-16328	259	69	&	&	CCONJ
crl-16328	259	70	undergraduate	undergraduate	PROPN
crl-16328	259	71	libraries	library	NOUN
crl-16328	259	72	13	13	NUM
crl-16328	259	73	,	,	PUNCT
crl-16328	259	74	no	no	INTJ
crl-16328	259	75	.	.	NOUN
crl-16328	259	76	4	4	NUM
crl-16328	259	77	(	(	PUNCT
crl-16328	259	78	2006	2006	NUM
crl-16328	259	79	):	):	PUNCT
crl-16328	259	80	117–27	117–27	NUM
crl-16328	259	81	;	;	PUNCT
crl-16328	259	82	loree	loree	PROPN
crl-16328	259	83	hyde	hyde	PROPN
crl-16328	259	84	and	and	CCONJ
crl-16328	259	85	caleb	caleb	PROPN
crl-16328	259	86	tucker	tucker	PROPN
crl-16328	259	87	-	-	PUNCT
crl-16328	259	88	raymond	raymond	PROPN
crl-16328	259	89	,	,	PUNCT
crl-16328	259	90	“	"	PUNCT
crl-16328	259	91	benchmarking	benchmarke	VERB
crl-16328	259	92	librarian	librarian	ADJ
crl-16328	259	93	performance	performance	NOUN
crl-16328	259	94	in	in	ADP
crl-16328	259	95	chat	chat	NOUN
crl-16328	259	96	reference	reference	NOUN
crl-16328	259	97	,	,	PUNCT
crl-16328	259	98	”	"	PUNCT
crl-16328	259	99	reference	reference	NOUN
crl-16328	259	100	librarian	librarian	NOUN
crl-16328	259	101	46	46	NUM
crl-16328	259	102	,	,	PUNCT
crl-16328	259	103	no	no	INTJ
crl-16328	259	104	.	.	NOUN
crl-16328	259	105	95/96	95/96	NUM
crl-16328	259	106	(	(	PUNCT
crl-16328	259	107	2006	2006	NUM
crl-16328	259	108	):	):	PUNCT
crl-16328	259	109	5–19	5–19	NOUN
crl-16328	259	110	;	;	PUNCT
crl-16328	259	111	nahyun	nahyun	NOUN
crl-16328	259	112	kwon	kwon	VERB
crl-16328	259	113	,	,	PUNCT
crl-16328	259	114	“	"	PUNCT
crl-16328	259	115	public	public	ADJ
crl-16328	259	116	library	library	NOUN
crl-16328	259	117	patrons	patron	NOUN
crl-16328	259	118	’	'	PUNCT
crl-16328	259	119	use	use	NOUN
crl-16328	259	120	of	of	ADP
crl-16328	259	121	collaborative	collaborative	ADJ
crl-16328	259	122	chat	chat	PROPN
crl-16328	259	123	reference	reference	NOUN
crl-16328	259	124	service	service	NOUN
crl-16328	259	125	:	:	PUNCT
crl-16328	259	126	the	the	DET
crl-16328	259	127	effectiveness	effectiveness	NOUN
crl-16328	259	128	of	of	ADP
crl-16328	259	129	question	question	NOUN
crl-16328	259	130	answering	answer	VERB
crl-16328	259	131	by	by	ADP
crl-16328	259	132	question	question	NOUN
crl-16328	259	133	type	type	NOUN
crl-16328	259	134	,	,	PUNCT
crl-16328	259	135	”	"	PUNCT
crl-16328	259	136	library	library	NOUN
crl-16328	259	137	&	&	CCONJ
crl-16328	259	138	information	information	PROPN
crl-16328	259	139	science	science	PROPN
crl-16328	259	140	research	research	PROPN
crl-16328	259	141	29	29	NUM
crl-16328	259	142	,	,	PUNCT
crl-16328	259	143	no	no	INTJ
crl-16328	259	144	.	.	NOUN
crl-16328	259	145	1	1	NUM
crl-16328	259	146	(	(	PUNCT
crl-16328	259	147	2007	2007	NUM
crl-16328	259	148	):	):	PUNCT
crl-16328	259	149	70–91	70–91	NUM
crl-16328	259	150	;	;	PUNCT
crl-16328	259	151	lorri	lorri	NOUN
crl-16328	259	152	mon	mon	PROPN
crl-16328	259	153	et	et	PROPN
crl-16328	259	154	al	al	PROPN
crl-16328	259	155	.	.	PROPN
crl-16328	259	156	,	,	PUNCT
crl-16328	259	157	“	"	PUNCT
crl-16328	259	158	the	the	DET
crl-16328	259	159	geography	geography	NOUN
crl-16328	259	160	of	of	ADP
crl-16328	259	161	virtual	virtual	ADJ
crl-16328	259	162	questioning	questioning	NOUN
crl-16328	259	163	,	,	PUNCT
crl-16328	259	164	”	"	PUNCT
crl-16328	259	165	library	library	NOUN
crl-16328	259	166	quarterly	quarterly	ADV
crl-16328	259	167	79	79	NUM
crl-16328	259	168	,	,	PUNCT
crl-16328	259	169	no	no	INTJ
crl-16328	259	170	.	.	NOUN
crl-16328	259	171	4	4	NUM
crl-16328	259	172	(	(	PUNCT
crl-16328	259	173	2009	2009	NUM
crl-16328	259	174	):	):	PUNCT
crl-16328	259	175	393–420	393–420	NUM
crl-16328	259	176	;	;	PUNCT
crl-16328	259	177	joann	joann	PROPN
crl-16328	259	178	sears	sears	PROPN
crl-16328	259	179	,	,	PUNCT
crl-16328	259	180	“	"	PUNCT
crl-16328	259	181	chat	chat	PROPN
crl-16328	259	182	reference	reference	NOUN
crl-16328	259	183	service	service	NOUN
crl-16328	259	184	:	:	PUNCT
crl-16328	259	185	an	an	DET
crl-16328	259	186	analysis	analysis	NOUN
crl-16328	259	187	of	of	ADP
crl-16328	259	188	one	one	NUM
crl-16328	259	189	semester	semester	NOUN
crl-16328	259	190	’s	’s	PART
crl-16328	259	191	data	datum	NOUN
crl-16328	259	192	,	,	PUNCT
crl-16328	259	193	”	"	PUNCT
crl-16328	259	194	issues	issue	NOUN
crl-16328	259	195	in	in	ADP
crl-16328	259	196	science	science	NOUN
crl-16328	259	197	and	and	CCONJ
crl-16328	259	198	technology	technology	NOUN
crl-16328	259	199	librarianship	librarianship	NOUN
crl-16328	259	200	(	(	PUNCT
crl-16328	259	201	fall	fall	NOUN
crl-16328	259	202	2001	2001	NUM
crl-16328	259	203	)	)	PUNCT
crl-16328	259	204	,	,	PUNCT
crl-16328	259	205	available	available	ADJ
crl-16328	259	206	online	online	ADV
crl-16328	259	207	at	at	ADP
crl-16328	259	208	www.istl.org/01-fall/article2.html	www.istl.org/01-fall/article2.html	NOUN
crl-16328	260	1	[	[	AUX
crl-16328	260	2	accessed	access	VERB
crl-16328	260	3	12	12	NUM
crl-16328	260	4	december	december	NOUN
crl-16328	260	5	2011	2011	NUM
crl-16328	260	6	]	]	PUNCT
crl-16328	260	7	.	.	PUNCT
crl-16328	261	1	20	20	NUM
crl-16328	261	2	.	.	PUNCT
crl-16328	261	3	klaus	klaus	PROPN
crl-16328	261	4	krippendorff	krippendorff	PROPN
crl-16328	261	5	,	,	PUNCT
crl-16328	261	6	content	content	ADJ
crl-16328	261	7	analysis	analysis	NOUN
crl-16328	261	8	:	:	PUNCT
crl-16328	261	9	an	an	DET
crl-16328	261	10	introduction	introduction	NOUN
crl-16328	261	11	to	to	ADP
crl-16328	261	12	its	its	PRON
crl-16328	261	13	methodology	methodology	NOUN
crl-16328	261	14	(	(	PUNCT
crl-16328	261	15	thousand	thousand	NUM
crl-16328	261	16	oaks	oak	NOUN
crl-16328	261	17	,	,	PUNCT
crl-16328	261	18	calif	calif	PROPN
crl-16328	261	19	.	.	PUNCT
crl-16328	261	20	:	:	PUNCT
crl-16328	262	1	sage	sage	NOUN
crl-16328	262	2	,	,	PUNCT
crl-16328	262	3	2004	2004	NUM
crl-16328	262	4	)	)	PUNCT
crl-16328	262	5	,	,	PUNCT
crl-16328	262	6	18	18	NUM
crl-16328	262	7	.	.	NOUN
crl-16328	262	8	21	21	NUM
crl-16328	262	9	.	.	PUNCT
crl-16328	263	1	jeffrey	jeffrey	PROPN
crl-16328	263	2	pomerantz	pomerantz	PROPN
crl-16328	263	3	,	,	PUNCT
crl-16328	263	4	lili	lili	PROPN
crl-16328	263	5	luo	luo	PROPN
crl-16328	263	6	,	,	PUNCT
crl-16328	263	7	and	and	CCONJ
crl-16328	263	8	charles	charles	PROPN
crl-16328	263	9	r.	r.	PROPN
crl-16328	263	10	mcclure	mcclure	PROPN
crl-16328	263	11	,	,	PUNCT
crl-16328	263	12	“	"	PUNCT
crl-16328	263	13	peer	peer	NOUN
crl-16328	263	14	review	review	NOUN
crl-16328	263	15	of	of	ADP
crl-16328	263	16	chat	chat	NOUN
crl-16328	263	17	reference	reference	NOUN
crl-16328	263	18	transcripts	transcript	NOUN
crl-16328	263	19	:	:	PUNCT
crl-16328	263	20	approaches	approach	NOUN
crl-16328	263	21	and	and	CCONJ
crl-16328	263	22	strategies	strategy	NOUN
crl-16328	263	23	,	,	PUNCT
crl-16328	263	24	”	"	PUNCT
crl-16328	263	25	library	library	NOUN
crl-16328	263	26	&	&	CCONJ
crl-16328	263	27	information	information	PROPN
crl-16328	263	28	science	science	PROPN
crl-16328	263	29	research	research	PROPN
crl-16328	263	30	28	28	NUM
crl-16328	263	31	,	,	PUNCT
crl-16328	263	32	no	no	INTJ
crl-16328	263	33	.	.	NOUN
crl-16328	263	34	1	1	NUM
crl-16328	263	35	(	(	PUNCT
crl-16328	263	36	2006	2006	NUM
crl-16328	263	37	):	):	PUNCT
crl-16328	263	38	24–48	24–48	NUM
crl-16328	263	39	.	.	PUNCT
crl-16328	264	1	22	22	NUM
crl-16328	264	2	.	.	PUNCT
crl-16328	265	1	john	john	PROPN
crl-16328	265	2	w.	w.	PROPN
crl-16328	265	3	creswell	creswell	PROPN
crl-16328	265	4	,	,	PUNCT
crl-16328	265	5	educational	educational	ADJ
crl-16328	265	6	research	research	NOUN
crl-16328	265	7	:	:	PUNCT
crl-16328	265	8	planning	planning	NOUN
crl-16328	265	9	,	,	PUNCT
crl-16328	265	10	conducting	conducting	NOUN
crl-16328	265	11	,	,	PUNCT
crl-16328	265	12	and	and	CCONJ
crl-16328	265	13	evaluating	evaluate	VERB
crl-16328	265	14	quantitative	quantitative	ADJ
crl-16328	265	15	and	and	CCONJ
crl-16328	265	16	qualitative	qualitative	ADJ
crl-16328	265	17	research	research	NOUN
crl-16328	265	18	(	(	PUNCT
crl-16328	265	19	upper	upper	ADJ
crl-16328	265	20	saddle	saddle	NOUN
crl-16328	265	21	river	river	NOUN
crl-16328	265	22	,	,	PUNCT
crl-16328	265	23	n.j	n.j	PROPN
crl-16328	265	24	.	.	PROPN
crl-16328	265	25	:	:	PUNCT
crl-16328	265	26	pearson	pearson	PROPN
crl-16328	265	27	education	education	PROPN
crl-16328	265	28	,	,	PUNCT
crl-16328	265	29	2005	2005	NUM
crl-16328	265	30	)	)	PUNCT
crl-16328	265	31	,	,	PUNCT
crl-16328	265	32	162	162	NUM
crl-16328	265	33	.	.	PUNCT
crl-16328	265	34	23	23	NUM
crl-16328	265	35	.	.	PUNCT
crl-16328	266	1	andrew	andrew	PROPN
crl-16328	266	2	f.	f.	PROPN
crl-16328	266	3	hayes	hayes	PROPN
crl-16328	266	4	and	and	CCONJ
crl-16328	266	5	klaus	klaus	PROPN
crl-16328	266	6	krippendorff	krippendorff	PROPN
crl-16328	266	7	,	,	PUNCT
crl-16328	266	8	“	"	PUNCT
crl-16328	266	9	answering	answer	VERB
crl-16328	266	10	the	the	DET
crl-16328	266	11	call	call	NOUN
crl-16328	266	12	for	for	ADP
crl-16328	266	13	a	a	DET
crl-16328	266	14	standard	standard	ADJ
crl-16328	266	15	reliability	reliability	NOUN
crl-16328	266	16	measure	measure	NOUN
crl-16328	266	17	for	for	ADP
crl-16328	266	18	coding	code	VERB
crl-16328	266	19	data	datum	NOUN
crl-16328	266	20	,	,	PUNCT
crl-16328	266	21	”	"	PUNCT
crl-16328	266	22	communication	communication	NOUN
crl-16328	266	23	methods	method	NOUN
crl-16328	266	24	and	and	CCONJ
crl-16328	266	25	measures	measure	NOUN
crl-16328	266	26	1	1	NUM
crl-16328	266	27	,	,	PUNCT
crl-16328	266	28	no	no	INTJ
crl-16328	266	29	.	.	NOUN
crl-16328	266	30	1	1	NUM
crl-16328	266	31	(	(	PUNCT
crl-16328	266	32	2007	2007	NUM
crl-16328	266	33	):	):	PUNCT
crl-16328	266	34	78	78	NUM
crl-16328	266	35	.	.	X
crl-16328	266	36	24	24	NUM
crl-16328	266	37	.	.	PUNCT
crl-16328	267	1	cohen	cohen	PROPN
crl-16328	267	2	’s	’s	PART
crl-16328	267	3	kappa	kappa	PROPN
crl-16328	267	4	,	,	PUNCT
crl-16328	267	5	wikipedia	wikipedia	PROPN
crl-16328	267	6	,	,	PUNCT
crl-16328	267	7	the	the	DET
crl-16328	267	8	free	free	ADJ
crl-16328	267	9	encyclopedia	encyclopedia	NOUN
crl-16328	267	10	,	,	PUNCT
crl-16328	267	11	available	available	ADJ
crl-16328	267	12	online	online	ADV
crl-16328	267	13	at	at	ADP
crl-16328	267	14	http://en.wikipedia.org/w/	http://en.wikipedia.org/w/	ADJ
crl-16328	267	15	index.php?title=cohen%27s_kappa&oldid=333960161	index.php?title=cohen%27s_kappa&oldid=333960161	ADJ
crl-16328	267	16	[	[	X
crl-16328	267	17	accessed	access	VERB
crl-16328	267	18	12	12	NUM
crl-16328	267	19	december	december	NOUN
crl-16328	267	20	2011	2011	NUM
crl-16328	267	21	]	]	PUNCT
crl-16328	267	22	.	.	PUNCT
crl-16328	268	1	25	25	NUM
crl-16328	268	2	.	.	PUNCT
crl-16328	269	1	julie	julie	PROPN
crl-16328	269	2	arnold	arnold	PROPN
crl-16328	269	3	and	and	CCONJ
crl-16328	269	4	neal	neal	PROPN
crl-16328	269	5	k.	k.	PROPN
crl-16328	269	6	kaske	kaske	PROPN
crl-16328	269	7	,	,	PUNCT
crl-16328	269	8	“	"	PUNCT
crl-16328	269	9	evaluating	evaluate	VERB
crl-16328	269	10	the	the	DET
crl-16328	269	11	quality	quality	NOUN
crl-16328	269	12	of	of	ADP
crl-16328	269	13	a	a	DET
crl-16328	269	14	chat	chat	NOUN
crl-16328	269	15	service	service	NOUN
crl-16328	269	16	,	,	PUNCT
crl-16328	269	17	”	"	PUNCT
crl-16328	269	18	portal	portal	ADJ
crl-16328	269	19	:	:	PUNCT
crl-16328	269	20	libraries	library	NOUN
crl-16328	269	21	and	and	CCONJ
crl-16328	269	22	the	the	DET
crl-16328	269	23	academy	academy	NOUN
crl-16328	269	24	5	5	NUM
crl-16328	269	25	,	,	PUNCT
crl-16328	269	26	no	no	INTJ
crl-16328	269	27	.	.	NOUN
crl-16328	269	28	2	2	NUM
crl-16328	269	29	(	(	PUNCT
crl-16328	269	30	2005	2005	NUM
crl-16328	269	31	):	):	PUNCT
crl-16328	269	32	177–93	177–93	NUM
crl-16328	269	33	.	.	PUNCT
crl-16328	269	34	30	30	NUM
crl-16328	269	35	.	.	PUNCT
crl-16328	270	1	walter	walter	PROPN
crl-16328	270	2	a.	a.	PROPN
crl-16328	270	3	katz	katz	PROPN
crl-16328	270	4	,	,	PUNCT
crl-16328	270	5	introduction	introduction	NOUN
crl-16328	270	6	to	to	PART
crl-16328	270	7	reference	reference	NOUN
crl-16328	270	8	work	work	NOUN
crl-16328	270	9	(	(	PUNCT
crl-16328	270	10	new	new	PROPN
crl-16328	270	11	york	york	PROPN
crl-16328	270	12	:	:	PUNCT
crl-16328	270	13	mcgraw	mcgraw	PROPN
crl-16328	270	14	hill	hill	PROPN
crl-16328	270	15	,	,	PUNCT
crl-16328	270	16	2002	2002	NUM
crl-16328	270	17	)	)	PUNCT
crl-16328	270	18	.	.	PUNCT
crl-16328	271	1	26	26	NUM
crl-16328	271	2	.	.	PUNCT
crl-16328	272	1	robert	robert	PROPN
crl-16328	272	2	s.	s.	PROPN
crl-16328	272	3	taylor	taylor	PROPN
crl-16328	272	4	,	,	PUNCT
crl-16328	272	5	“	"	PUNCT
crl-16328	272	6	question	question	NOUN
crl-16328	272	7	-	-	PUNCT
crl-16328	272	8	negotiation	negotiation	NOUN
crl-16328	272	9	and	and	CCONJ
crl-16328	272	10	information	information	NOUN
crl-16328	272	11	seeking	seek	VERB
crl-16328	272	12	in	in	ADP
crl-16328	272	13	libraries	library	NOUN
crl-16328	272	14	,	,	PUNCT
crl-16328	272	15	”	"	PUNCT
crl-16328	272	16	college	college	NOUN
crl-16328	272	17	and	and	CCONJ
crl-16328	272	18	research	research	NOUN
crl-16328	272	19	libraries	library	NOUN
crl-16328	272	20	29	29	NUM
crl-16328	272	21	(	(	PUNCT
crl-16328	272	22	1968	1968	NUM
crl-16328	272	23	):	):	PUNCT
crl-16328	272	24	178–94	178–94	NOUN
crl-16328	272	25	.	.	PUNCT
crl-16328	272	26	27	27	NUM
crl-16328	272	27	.	.	X
crl-16328	273	1	ibid	ibid	NOUN
crl-16328	273	2	.	.	PUNCT
crl-16328	274	1	28	28	NUM
crl-16328	274	2	.	.	PUNCT
crl-16328	274	3	christopher	christopher	PROPN
crl-16328	274	4	stewart	stewart	PROPN
crl-16328	274	5	,	,	PUNCT
crl-16328	274	6	“	"	PUNCT
crl-16328	274	7	half	half	ADV
crl-16328	274	8	empty	empty	ADJ
crl-16328	274	9	or	or	CCONJ
crl-16328	274	10	half	half	NOUN
crl-16328	274	11	full	full	ADJ
crl-16328	274	12	?	?	PUNCT
crl-16328	275	1	staffing	staffing	NOUN
crl-16328	275	2	trends	trend	NOUN
crl-16328	275	3	in	in	ADP
crl-16328	275	4	academic	academic	ADJ
crl-16328	275	5	libraries	library	NOUN
crl-16328	275	6	at	at	ADP
crl-16328	275	7	u.s	u.s	PROPN
crl-16328	275	8	.	.	PROPN
crl-16328	275	9	research	research	NOUN
crl-16328	275	10	universities	university	NOUN
crl-16328	275	11	,	,	PUNCT
crl-16328	275	12	2000–2008	2000–2008	NOUN
crl-16328	275	13	,	,	PUNCT
crl-16328	275	14	”	"	PUNCT
crl-16328	275	15	journal	journal	NOUN
crl-16328	275	16	of	of	ADP
crl-16328	275	17	academic	academic	ADJ
crl-16328	275	18	librarianship	librarianship	NOUN
crl-16328	275	19	36	36	NUM
crl-16328	275	20	,	,	PUNCT
crl-16328	275	21	no	no	INTJ
crl-16328	275	22	.	.	NOUN
crl-16328	275	23	5	5	NUM
crl-16328	275	24	(	(	PUNCT
crl-16328	275	25	2010	2010	NUM
crl-16328	275	26	):	):	PUNCT
crl-16328	275	27	394–400	394–400	NUM
crl-16328	275	28	.	.	PUNCT