id	sid	tid	token	lemma	pos
crl-16525	1	1	are	be	AUX
crl-16525	1	2	you	you	PRON
crl-16525	1	3	a	a	DET
crl-16525	1	4	computer	computer	NOUN
crl-16525	1	5	?	?	PUNCT
crl-16525	1	6	”	"	PUNCT
crl-16525	1	7	opening	open	VERB
crl-16525	1	8	exchanges	exchange	NOUN
crl-16525	1	9	in	in	ADP
crl-16525	1	10	virtual	virtual	ADJ
crl-16525	1	11	reference	reference	NOUN
crl-16525	1	12	shape	shape	VERB
crl-16525	1	13	the	the	DET
crl-16525	1	14	potential	potential	NOUN
crl-16525	1	15	for	for	ADP
crl-16525	1	16	teaching	teach	VERB
crl-16525	1	17	455	455	NUM
crl-16525	1	18	“	"	PUNCT
crl-16525	1	19	are	be	AUX
crl-16525	1	20	you	you	PRON
crl-16525	1	21	a	a	DET
crl-16525	1	22	computer	computer	NOUN
crl-16525	1	23	?	?	PUNCT
crl-16525	1	24	”	"	PUNCT
crl-16525	1	25	opening	open	VERB
crl-16525	1	26	exchanges	exchange	NOUN
crl-16525	1	27	in	in	ADP
crl-16525	1	28	virtual	virtual	ADJ
crl-16525	1	29	reference	reference	NOUN
crl-16525	1	30	shape	shape	VERB
crl-16525	1	31	the	the	DET
crl-16525	1	32	potential	potential	NOUN
crl-16525	1	33	for	for	ADP
crl-16525	1	34	teaching	teach	VERB
crl-16525	1	35	paula	paula	PROPN
crl-16525	1	36	r.	r.	PROPN
crl-16525	1	37	dempsey	dempsey	PROPN
crl-16525	1	38	paula	paula	PROPN
crl-16525	1	39	r.	r.	PROPN
crl-16525	1	40	dempsey	dempsey	PROPN
crl-16525	1	41	is	be	AUX
crl-16525	1	42	assistant	assistant	ADJ
crl-16525	1	43	professor	professor	NOUN
crl-16525	1	44	and	and	CCONJ
crl-16525	1	45	research	research	NOUN
crl-16525	1	46	services	service	NOUN
crl-16525	1	47	&	&	CCONJ
crl-16525	1	48	resources	resource	NOUN
crl-16525	1	49	librarian	librarian	PROPN
crl-16525	1	50	in	in	ADP
crl-16525	1	51	the	the	DET
crl-16525	1	52	richard	richard	PROPN
crl-16525	1	53	j.	j.	PROPN
crl-16525	1	54	daley	daley	PROPN
crl-16525	1	55	library	library	PROPN
crl-16525	1	56	at	at	ADP
crl-16525	1	57	the	the	DET
crl-16525	1	58	university	university	PROPN
crl-16525	1	59	of	of	ADP
crl-16525	1	60	illinois	illinois	PROPN
crl-16525	1	61	at	at	ADP
crl-16525	1	62	chicago	chicago	PROPN
crl-16525	1	63	;	;	PUNCT
crl-16525	1	64	e	e	X
crl-16525	1	65	-	-	NOUN
crl-16525	1	66	mail	mail	NOUN
crl-16525	1	67	:	:	PUNCT
crl-16525	1	68	dempseyp@uic.edu	dempseyp@uic.edu	NOUN
crl-16525	1	69	.	.	PUNCT
crl-16525	2	1	©	©	PROPN
crl-16525	2	2	2016	2016	NUM
crl-16525	2	3	paula	paula	PROPN
crl-16525	2	4	r.	r.	PROPN
crl-16525	2	5	dempsey	dempsey	PROPN
crl-16525	2	6	,	,	PUNCT
crl-16525	2	7	attribution	attribution	NOUN
crl-16525	2	8	-	-	PUNCT
crl-16525	2	9	noncommercial	noncommercial	ADJ
crl-16525	2	10	-	-	PUNCT
crl-16525	2	11	sharealike	sharealike	ADJ
crl-16525	2	12	4.0	4.0	NUM
crl-16525	2	13	(	(	PUNCT
crl-16525	2	14	http://creativecommons.org/licenses/by-nc-sa/4.0/	http://creativecommons.org/licenses/by-nc-sa/4.0/	NOUN
crl-16525	2	15	)	)	PUNCT
crl-16525	2	16	cc	cc	NOUN
crl-16525	2	17	by	by	ADP
crl-16525	2	18	-	-	PUNCT
crl-16525	2	19	nc	nc	PROPN
crl-16525	2	20	-	-	PUNCT
crl-16525	2	21	sa	sa	PROPN
crl-16525	2	22	.	.	PUNCT
crl-16525	3	1	academic	academic	ADJ
crl-16525	3	2	reference	reference	NOUN
crl-16525	3	3	librarians	librarian	NOUN
crl-16525	3	4	frequently	frequently	ADV
crl-16525	3	5	work	work	VERB
crl-16525	3	6	with	with	ADP
crl-16525	3	7	students	student	NOUN
crl-16525	3	8	who	who	PRON
crl-16525	3	9	are	be	AUX
crl-16525	3	10	not	not	PART
crl-16525	3	11	aware	aware	ADJ
crl-16525	3	12	of	of	ADP
crl-16525	3	13	their	their	PRON
crl-16525	3	14	professional	professional	ADJ
crl-16525	3	15	roles	role	NOUN
crl-16525	3	16	.	.	PUNCT
crl-16525	4	1	in	in	ADP
crl-16525	4	2	online	online	ADJ
crl-16525	4	3	interactions	interaction	NOUN
crl-16525	4	4	,	,	PUNCT
crl-16525	4	5	a	a	DET
crl-16525	4	6	student	student	NOUN
crl-16525	4	7	might	might	AUX
crl-16525	4	8	not	not	PART
crl-16525	4	9	even	even	ADV
crl-16525	4	10	realize	realize	VERB
crl-16525	4	11	that	that	SCONJ
crl-16525	4	12	the	the	DET
crl-16525	4	13	librarian	librarian	NOUN
crl-16525	4	14	is	be	AUX
crl-16525	4	15	a	a	DET
crl-16525	4	16	person	person	NOUN
crl-16525	4	17	.	.	PUNCT
crl-16525	5	1	the	the	DET
crl-16525	5	2	ways	way	NOUN
crl-16525	5	3	students	student	NOUN
crl-16525	5	4	initiate	initiate	VERB
crl-16525	5	5	conversations	conversation	NOUN
crl-16525	5	6	reveal	reveal	VERB
crl-16525	5	7	their	their	PRON
crl-16525	5	8	understanding	understanding	NOUN
crl-16525	5	9	of	of	ADP
crl-16525	5	10	the	the	DET
crl-16525	5	11	mutual	mutual	ADJ
crl-16525	5	12	roles	role	NOUN
crl-16525	5	13	involved	involve	VERB
crl-16525	5	14	in	in	ADP
crl-16525	5	15	reference	reference	NOUN
crl-16525	5	16	encounters	encounter	NOUN
crl-16525	5	17	.	.	PUNCT
crl-16525	6	1	conversation	conversation	ADJ
crl-16525	6	2	analysis	analysis	NOUN
crl-16525	6	3	of	of	ADP
crl-16525	6	4	live	live	ADJ
crl-16525	6	5	chat	chat	NOUN
crl-16525	6	6	transcripts	transcript	NOUN
crl-16525	6	7	at	at	ADP
crl-16525	6	8	two	two	NUM
crl-16525	6	9	institutions	institution	NOUN
crl-16525	6	10	establishes	establish	VERB
crl-16525	6	11	the	the	DET
crl-16525	6	12	importance	importance	NOUN
crl-16525	6	13	of	of	ADP
crl-16525	6	14	opening	open	VERB
crl-16525	6	15	exchanges	exchange	NOUN
crl-16525	6	16	to	to	PART
crl-16525	6	17	shape	shape	VERB
crl-16525	6	18	the	the	DET
crl-16525	6	19	potential	potential	NOUN
crl-16525	6	20	for	for	ADP
crl-16525	6	21	teaching	teaching	NOUN
crl-16525	6	22	.	.	PUNCT
crl-16525	7	1	chats	chat	NOUN
crl-16525	7	2	that	that	PRON
crl-16525	7	3	students	student	NOUN
crl-16525	7	4	open	open	ADJ
crl-16525	7	5	with	with	ADP
crl-16525	7	6	relational	relational	ADJ
crl-16525	7	7	cues	cue	NOUN
crl-16525	7	8	(	(	PUNCT
crl-16525	7	9	greeting	greeting	NOUN
crl-16525	7	10	,	,	PUNCT
crl-16525	7	11	introduction	introduction	NOUN
crl-16525	7	12	,	,	PUNCT
crl-16525	7	13	courtesy	courtesy	NOUN
crl-16525	7	14	,	,	PUNCT
crl-16525	7	15	verbal	verbal	ADJ
crl-16525	7	16	softeners	softener	NOUN
crl-16525	7	17	)	)	PUNCT
crl-16525	7	18	last	last	ADV
crl-16525	7	19	longer	long	ADV
crl-16525	7	20	than	than	ADP
crl-16525	7	21	chats	chat	NOUN
crl-16525	7	22	without	without	ADP
crl-16525	7	23	these	these	DET
crl-16525	7	24	cues	cue	NOUN
crl-16525	7	25	.	.	PUNCT
crl-16525	8	1	longer	long	ADJ
crl-16525	8	2	chats	chat	NOUN
crl-16525	8	3	include	include	VERB
crl-16525	8	4	more	more	ADJ
crl-16525	8	5	expressions	expression	NOUN
crl-16525	8	6	of	of	ADP
crl-16525	8	7	enthusiastic	enthusiastic	ADJ
crl-16525	8	8	gratitude	gratitude	NOUN
crl-16525	8	9	.	.	PUNCT
crl-16525	9	1	the	the	DET
crl-16525	9	2	transcripts	transcript	NOUN
crl-16525	9	3	show	show	VERB
crl-16525	9	4	evidence	evidence	NOUN
crl-16525	9	5	of	of	ADP
crl-16525	9	6	successful	successful	ADJ
crl-16525	9	7	strategies	strategy	NOUN
crl-16525	9	8	by	by	ADP
crl-16525	9	9	librarians	librarian	NOUN
crl-16525	9	10	to	to	PART
crl-16525	9	11	shift	shift	VERB
crl-16525	9	12	chats	chat	NOUN
crl-16525	9	13	from	from	ADP
crl-16525	9	14	transactional	transactional	ADJ
crl-16525	9	15	openings	opening	NOUN
crl-16525	9	16	to	to	ADP
crl-16525	9	17	conversations	conversation	NOUN
crl-16525	9	18	with	with	ADP
crl-16525	9	19	potential	potential	NOUN
crl-16525	9	20	for	for	ADP
crl-16525	9	21	engaged	engaged	ADJ
crl-16525	9	22	learning	learning	NOUN
crl-16525	9	23	.	.	PUNCT
crl-16525	10	1	an	an	DET
crl-16525	10	2	early	early	ADJ
crl-16525	10	3	stage	stage	NOUN
crl-16525	10	4	of	of	ADP
crl-16525	10	5	analysis	analysis	NOUN
crl-16525	10	6	was	be	AUX
crl-16525	10	7	presented	present	VERB
crl-16525	10	8	as	as	ADP
crl-16525	10	9	a	a	DET
crl-16525	10	10	poster	poster	NOUN
crl-16525	10	11	at	at	ADP
crl-16525	10	12	the	the	DET
crl-16525	10	13	library	library	PROPN
crl-16525	10	14	assessment	assessment	NOUN
crl-16525	10	15	conference	conference	PROPN
crl-16525	10	16	2014	2014	NUM
crl-16525	10	17	,	,	PUNCT
crl-16525	10	18	seattle	seattle	PROPN
crl-16525	10	19	,	,	PUNCT
crl-16525	10	20	washington	washington	PROPN
crl-16525	10	21	.	.	PUNCT
crl-16525	11	1	question	question	NOUN
crl-16525	11	2	flashes	flash	NOUN
crl-16525	11	3	onto	onto	ADP
crl-16525	11	4	a	a	DET
crl-16525	11	5	screen	screen	NOUN
crl-16525	11	6	with	with	ADP
crl-16525	11	7	a	a	DET
crl-16525	11	8	demanding	demand	VERB
crl-16525	11	9	chirp	chirp	ADJ
crl-16525	11	10	.	.	PUNCT
crl-16525	12	1	anonymous	anonymous	ADJ
crl-16525	12	2	.	.	PUNCT
crl-16525	13	1	lacking	lack	VERB
crl-16525	13	2	context	context	NOUN
crl-16525	13	3	.	.	PUNCT
crl-16525	14	1	polite	polite	ADJ
crl-16525	14	2	and	and	CCONJ
crl-16525	14	3	friendly	friendly	ADJ
crl-16525	14	4	or	or	CCONJ
crl-16525	14	5	abrupt	abrupt	ADJ
crl-16525	14	6	and	and	CCONJ
crl-16525	14	7	mechanical	mechanical	ADJ
crl-16525	14	8	.	.	PUNCT
crl-16525	15	1	then	then	ADV
crl-16525	15	2	another	another	PRON
crl-16525	15	3	,	,	PUNCT
crl-16525	15	4	and	and	CCONJ
crl-16525	15	5	another	another	PRON
crl-16525	15	6	.	.	PUNCT
crl-16525	16	1	librarians	librarian	NOUN
crl-16525	16	2	providing	provide	VERB
crl-16525	16	3	live	live	ADJ
crl-16525	16	4	chat	chat	PROPN
crl-16525	16	5	reference	reference	NOUN
crl-16525	16	6	service	service	NOUN
crl-16525	16	7	must	must	AUX
crl-16525	16	8	respond	respond	VERB
crl-16525	16	9	instantly	instantly	ADV
crl-16525	16	10	in	in	ADP
crl-16525	16	11	a	a	DET
crl-16525	16	12	way	way	NOUN
crl-16525	16	13	that	that	PRON
crl-16525	16	14	fosters	foster	VERB
crl-16525	16	15	professional	professional	ADJ
crl-16525	16	16	standards	standard	NOUN
crl-16525	16	17	.	.	PUNCT
crl-16525	17	1	yet	yet	CCONJ
crl-16525	17	2	no	no	DET
crl-16525	17	3	research	research	NOUN
crl-16525	17	4	has	have	AUX
crl-16525	17	5	investigated	investigate	VERB
crl-16525	17	6	how	how	SCONJ
crl-16525	17	7	opening	opening	NOUN
crl-16525	17	8	exchanges	exchange	NOUN
crl-16525	17	9	between	between	ADP
crl-16525	17	10	students	student	NOUN
crl-16525	17	11	and	and	CCONJ
crl-16525	17	12	librarians	librarian	NOUN
crl-16525	17	13	in	in	ADP
crl-16525	17	14	chat	chat	NOUN
crl-16525	17	15	reference	reference	NOUN
crl-16525	17	16	affect	affect	VERB
crl-16525	17	17	the	the	DET
crl-16525	17	18	potential	potential	NOUN
crl-16525	17	19	for	for	ADP
crl-16525	17	20	teaching	teaching	NOUN
crl-16525	17	21	and	and	CCONJ
crl-16525	17	22	learning	learning	NOUN
crl-16525	17	23	.	.	PUNCT
crl-16525	18	1	analysis	analysis	NOUN
crl-16525	18	2	of	of	ADP
crl-16525	18	3	how	how	SCONJ
crl-16525	18	4	students	student	NOUN
crl-16525	18	5	open	open	VERB
crl-16525	18	6	chat	chat	VERB
crl-16525	18	7	reference	reference	NOUN
crl-16525	18	8	interactions	interaction	NOUN
crl-16525	18	9	and	and	CCONJ
crl-16525	18	10	how	how	SCONJ
crl-16525	18	11	librarians	librarian	NOUN
crl-16525	18	12	respond	respond	VERB
crl-16525	18	13	is	be	AUX
crl-16525	18	14	useful	useful	ADJ
crl-16525	18	15	for	for	ADP
crl-16525	18	16	improving	improve	VERB
crl-16525	18	17	chat	chat	NOUN
crl-16525	18	18	reference	reference	NOUN
crl-16525	18	19	and	and	CCONJ
crl-16525	18	20	promoting	promote	VERB
crl-16525	18	21	the	the	DET
crl-16525	18	22	educational	educational	ADJ
crl-16525	18	23	role	role	NOUN
crl-16525	18	24	called	call	VERB
crl-16525	18	25	for	for	ADP
crl-16525	18	26	in	in	ADP
crl-16525	18	27	the	the	DET
crl-16525	18	28	association	association	NOUN
crl-16525	18	29	of	of	ADP
crl-16525	18	30	college	college	PROPN
crl-16525	18	31	&	&	CCONJ
crl-16525	18	32	research	research	PROPN
crl-16525	18	33	libraries	library	NOUN
crl-16525	18	34	(	(	PUNCT
crl-16525	18	35	acrl	acrl	NOUN
crl-16525	18	36	)	)	PUNCT
crl-16525	18	37	standards	standard	NOUN
crl-16525	18	38	for	for	ADP
crl-16525	18	39	libraries	library	NOUN
crl-16525	18	40	in	in	ADP
crl-16525	18	41	higher	high	ADJ
crl-16525	18	42	education	education	NOUN
crl-16525	18	43	,	,	PUNCT
crl-16525	18	44	especially	especially	ADV
crl-16525	18	45	performance	performance	NOUN
crl-16525	18	46	indicator	indicator	NOUN
crl-16525	18	47	3.4	3.4	NUM
crl-16525	18	48	:	:	PUNCT
crl-16525	18	49	“	"	PUNCT
crl-16525	18	50	library	library	NOUN
crl-16525	18	51	personnel	personnel	NOUN
crl-16525	18	52	provide	provide	VERB
crl-16525	18	53	regular	regular	ADJ
crl-16525	18	54	instruction	instruction	NOUN
crl-16525	18	55	in	in	ADP
crl-16525	18	56	a	a	DET
crl-16525	18	57	variety	variety	NOUN
crl-16525	18	58	of	of	ADP
crl-16525	18	59	contexts	context	NOUN
crl-16525	18	60	and	and	CCONJ
crl-16525	18	61	employ	employ	VERB
crl-16525	18	62	multiple	multiple	ADJ
crl-16525	18	63	learning	learning	NOUN
crl-16525	18	64	platforms	platform	NOUN
crl-16525	18	65	and	and	CCONJ
crl-16525	18	66	pedagogies	pedagogy	NOUN
crl-16525	18	67	.	.	PUNCT
crl-16525	18	68	”1	”1	VERB
crl-16525	18	69	the	the	DET
crl-16525	18	70	purpose	purpose	NOUN
crl-16525	18	71	of	of	ADP
crl-16525	18	72	this	this	DET
crl-16525	18	73	study	study	NOUN
crl-16525	18	74	was	be	AUX
crl-16525	18	75	to	to	PART
crl-16525	18	76	apply	apply	VERB
crl-16525	18	77	conversation	conversation	NOUN
crl-16525	18	78	analysis	analysis	NOUN
crl-16525	18	79	(	(	PUNCT
crl-16525	18	80	ca	ca	NOUN
crl-16525	18	81	)	)	PUNCT
crl-16525	18	82	theory	theory	NOUN
crl-16525	18	83	and	and	CCONJ
crl-16525	18	84	techniques	technique	NOUN
crl-16525	18	85	to	to	ADP
crl-16525	18	86	one	one	NUM
crl-16525	18	87	week	week	NOUN
crl-16525	18	88	’s	’s	PART
crl-16525	18	89	live	live	ADJ
crl-16525	18	90	chat	chat	PROPN
crl-16525	18	91	reference	reference	NOUN
crl-16525	18	92	transcripts	transcript	NOUN
crl-16525	18	93	at	at	ADP
crl-16525	18	94	two	two	NUM
crl-16525	18	95	libraries	library	NOUN
crl-16525	18	96	.	.	PUNCT
crl-16525	19	1	graduate	graduate	NOUN
crl-16525	19	2	training	training	NOUN
crl-16525	19	3	in	in	ADP
crl-16525	19	4	ca	ca	NOUN
crl-16525	19	5	as	as	ADP
crl-16525	19	6	part	part	NOUN
crl-16525	19	7	of	of	ADP
crl-16525	19	8	doctoral	doctoral	ADJ
crl-16525	19	9	work	work	NOUN
crl-16525	19	10	in	in	ADP
crl-16525	19	11	sociology	sociology	NOUN
crl-16525	19	12	fed	feed	VERB
crl-16525	19	13	my	my	PRON
crl-16525	19	14	interest	interest	NOUN
crl-16525	19	15	in	in	ADP
crl-16525	19	16	and	and	CCONJ
crl-16525	19	17	skill	skill	NOUN
crl-16525	19	18	set	set	VERB
crl-16525	19	19	for	for	ADP
crl-16525	19	20	this	this	DET
crl-16525	19	21	approach.2	approach.2	ADP
crl-16525	19	22	research	research	NOUN
crl-16525	19	23	questions	question	NOUN
crl-16525	19	24	were	be	AUX
crl-16525	19	25	as	as	SCONJ
crl-16525	19	26	follows	follow	VERB
crl-16525	19	27	:	:	PUNCT
crl-16525	19	28	•	•	NOUN
crl-16525	19	29	in	in	ADP
crl-16525	19	30	what	what	DET
crl-16525	19	31	ways	way	NOUN
crl-16525	19	32	do	do	AUX
crl-16525	19	33	students	student	NOUN
crl-16525	19	34	begin	begin	VERB
crl-16525	19	35	chat	chat	VERB
crl-16525	19	36	reference	reference	NOUN
crl-16525	19	37	interactions	interaction	NOUN
crl-16525	19	38	?	?	PUNCT
crl-16525	20	1	•	•	NUM
crl-16525	20	2	to	to	ADP
crl-16525	20	3	what	what	DET
crl-16525	20	4	extent	extent	NOUN
crl-16525	20	5	do	do	AUX
crl-16525	20	6	student	student	NOUN
crl-16525	20	7	openings	opening	NOUN
crl-16525	20	8	vary	vary	VERB
crl-16525	20	9	at	at	ADP
crl-16525	20	10	different	different	ADJ
crl-16525	20	11	institutions	institution	NOUN
crl-16525	20	12	?	?	PUNCT
crl-16525	21	1	doi:10.5860	doi:10.5860	NOUN
crl-16525	21	2	/	/	SYM
crl-16525	21	3	crl.77.4.455	crl.77.4.455	PROPN
crl-16525	21	4	crl16	crl16	NOUN
crl-16525	21	5	-	-	PUNCT
crl-16525	21	6	776	776	NUM
crl-16525	21	7	456	456	NUM
crl-16525	21	8	college	college	PROPN
crl-16525	21	9	&	&	CCONJ
crl-16525	21	10	research	research	PROPN
crl-16525	21	11	libraries	library	NOUN
crl-16525	21	12	july	july	PROPN
crl-16525	21	13	2016	2016	NUM
crl-16525	21	14	•	•	NOUN
crl-16525	21	15	how	how	SCONJ
crl-16525	21	16	do	do	AUX
crl-16525	21	17	students	student	NOUN
crl-16525	21	18	’	'	PUNCT
crl-16525	21	19	choices	choice	NOUN
crl-16525	21	20	about	about	ADP
crl-16525	21	21	beginning	begin	VERB
crl-16525	21	22	chats	chat	NOUN
crl-16525	21	23	influence	influence	VERB
crl-16525	21	24	the	the	DET
crl-16525	21	25	length	length	NOUN
crl-16525	21	26	of	of	ADP
crl-16525	21	27	the	the	DET
crl-16525	21	28	interaction	interaction	NOUN
crl-16525	21	29	and	and	CCONJ
crl-16525	21	30	their	their	PRON
crl-16525	21	31	satisfaction	satisfaction	NOUN
crl-16525	21	32	?	?	PUNCT
crl-16525	22	1	•	•	NUM
crl-16525	22	2	what	what	PRON
crl-16525	22	3	first	first	ADJ
crl-16525	22	4	response	response	NOUN
crl-16525	22	5	strategies	strategy	NOUN
crl-16525	22	6	do	do	AUX
crl-16525	22	7	librarians	librarian	NOUN
crl-16525	22	8	use	use	VERB
crl-16525	22	9	to	to	PART
crl-16525	22	10	prompt	prompt	VERB
crl-16525	22	11	students	student	NOUN
crl-16525	22	12	to	to	PART
crl-16525	22	13	interact	interact	VERB
crl-16525	22	14	with	with	ADP
crl-16525	22	15	them	they	PRON
crl-16525	22	16	as	as	ADP
crl-16525	22	17	teachers	teacher	NOUN
crl-16525	22	18	?	?	PUNCT
crl-16525	23	1	review	review	NOUN
crl-16525	23	2	of	of	ADP
crl-16525	23	3	the	the	DET
crl-16525	23	4	literature	literature	NOUN
crl-16525	23	5	two	two	NUM
crl-16525	23	6	streams	stream	NOUN
crl-16525	23	7	of	of	ADP
crl-16525	23	8	research	research	NOUN
crl-16525	23	9	inform	inform	VERB
crl-16525	23	10	this	this	DET
crl-16525	23	11	study	study	NOUN
crl-16525	23	12	.	.	PUNCT
crl-16525	24	1	one	one	NUM
crl-16525	24	2	stream	stream	NOUN
crl-16525	24	3	is	be	AUX
crl-16525	24	4	work	work	NOUN
crl-16525	24	5	in	in	ADP
crl-16525	24	6	librarianship	librarianship	NOUN
crl-16525	24	7	that	that	PRON
crl-16525	24	8	investigates	investigate	VERB
crl-16525	24	9	the	the	DET
crl-16525	24	10	teacher	teacher	NOUN
crl-16525	24	11	identity	identity	NOUN
crl-16525	24	12	among	among	ADP
crl-16525	24	13	academic	academic	ADJ
crl-16525	24	14	reference	reference	NOUN
crl-16525	24	15	librarians	librarian	NOUN
crl-16525	24	16	,	,	PUNCT
crl-16525	24	17	as	as	ADV
crl-16525	24	18	well	well	ADV
crl-16525	24	19	as	as	ADP
crl-16525	24	20	whether	whether	SCONJ
crl-16525	24	21	and	and	CCONJ
crl-16525	24	22	how	how	SCONJ
crl-16525	24	23	teaching	teaching	NOUN
crl-16525	24	24	can	can	AUX
crl-16525	24	25	be	be	AUX
crl-16525	24	26	effective	effective	ADJ
crl-16525	24	27	in	in	ADP
crl-16525	24	28	virtual	virtual	ADJ
crl-16525	24	29	interactions	interaction	NOUN
crl-16525	24	30	.	.	PUNCT
crl-16525	25	1	the	the	DET
crl-16525	25	2	other	other	ADJ
crl-16525	25	3	is	be	AUX
crl-16525	25	4	work	work	NOUN
crl-16525	25	5	in	in	ADP
crl-16525	25	6	sociolinguistics	sociolinguistic	NOUN
crl-16525	25	7	,	,	PUNCT
crl-16525	25	8	specifically	specifically	ADV
crl-16525	25	9	ca	can	AUX
crl-16525	25	10	,	,	PUNCT
crl-16525	25	11	and	and	CCONJ
crl-16525	25	12	its	its	PRON
crl-16525	25	13	potential	potential	ADJ
crl-16525	25	14	benefits	benefit	NOUN
crl-16525	25	15	for	for	ADP
crl-16525	25	16	empirical	empirical	ADJ
crl-16525	25	17	study	study	NOUN
crl-16525	25	18	of	of	ADP
crl-16525	25	19	these	these	DET
crl-16525	25	20	issues	issue	NOUN
crl-16525	25	21	.	.	PUNCT
crl-16525	26	1	the	the	DET
crl-16525	26	2	present	present	ADJ
crl-16525	26	3	study	study	NOUN
crl-16525	26	4	fills	fill	VERB
crl-16525	26	5	gaps	gap	NOUN
crl-16525	26	6	in	in	ADP
crl-16525	26	7	both	both	DET
crl-16525	26	8	literatures	literature	NOUN
crl-16525	26	9	.	.	PUNCT
crl-16525	27	1	it	it	PRON
crl-16525	27	2	provides	provide	VERB
crl-16525	27	3	empirical	empirical	ADJ
crl-16525	27	4	evidence	evidence	NOUN
crl-16525	27	5	of	of	ADP
crl-16525	27	6	everyday	everyday	ADJ
crl-16525	27	7	identity	identity	NOUN
crl-16525	27	8	work	work	NOUN
crl-16525	27	9	among	among	ADP
crl-16525	27	10	librarians	librarian	NOUN
crl-16525	27	11	at	at	ADP
crl-16525	27	12	two	two	NUM
crl-16525	27	13	universities	university	NOUN
crl-16525	27	14	.	.	PUNCT
crl-16525	28	1	it	it	PRON
crl-16525	28	2	adds	add	VERB
crl-16525	28	3	to	to	ADP
crl-16525	28	4	the	the	DET
crl-16525	28	5	existing	exist	VERB
crl-16525	28	6	literature	literature	NOUN
crl-16525	28	7	by	by	ADP
crl-16525	28	8	providing	provide	VERB
crl-16525	28	9	the	the	DET
crl-16525	28	10	first	first	ADJ
crl-16525	28	11	interpretive	interpretive	ADJ
crl-16525	28	12	analysis	analysis	NOUN
crl-16525	28	13	of	of	ADP
crl-16525	28	14	how	how	SCONJ
crl-16525	28	15	opening	opening	NOUN
crl-16525	28	16	exchanges	exchange	NOUN
crl-16525	28	17	in	in	ADP
crl-16525	28	18	chats	chat	NOUN
crl-16525	28	19	affect	affect	VERB
crl-16525	28	20	their	their	PRON
crl-16525	28	21	duration	duration	NOUN
crl-16525	28	22	and	and	CCONJ
crl-16525	28	23	student	student	NOUN
crl-16525	28	24	satisfaction	satisfaction	NOUN
crl-16525	28	25	and	and	CCONJ
crl-16525	28	26	can	can	AUX
crl-16525	28	27	set	set	VERB
crl-16525	28	28	the	the	DET
crl-16525	28	29	stage	stage	NOUN
crl-16525	28	30	for	for	ADP
crl-16525	28	31	teaching	teaching	NOUN
crl-16525	28	32	.	.	PUNCT
crl-16525	29	1	in	in	ADP
crl-16525	29	2	sociolinguistics	sociolinguistic	NOUN
crl-16525	29	3	,	,	PUNCT
crl-16525	29	4	the	the	DET
crl-16525	29	5	study	study	NOUN
crl-16525	29	6	contributes	contribute	VERB
crl-16525	29	7	evidence	evidence	NOUN
crl-16525	29	8	from	from	ADP
crl-16525	29	9	librarianship	librarianship	NOUN
crl-16525	29	10	that	that	PRON
crl-16525	29	11	supports	support	VERB
crl-16525	29	12	and	and	CCONJ
crl-16525	29	13	extends	extend	VERB
crl-16525	29	14	ca	ca	AUX
crl-16525	29	15	theory	theory	NOUN
crl-16525	29	16	.	.	PUNCT
crl-16525	30	1	researchers	researcher	NOUN
crl-16525	30	2	in	in	ADP
crl-16525	30	3	librarianship	librarianship	NOUN
crl-16525	30	4	have	have	AUX
crl-16525	30	5	contested	contest	VERB
crl-16525	30	6	whether	whether	SCONJ
crl-16525	30	7	librarians	librarian	NOUN
crl-16525	30	8	are	be	AUX
crl-16525	30	9	or	or	CCONJ
crl-16525	30	10	should	should	AUX
crl-16525	30	11	be	be	AUX
crl-16525	30	12	teachers	teacher	NOUN
crl-16525	30	13	.	.	PUNCT
crl-16525	31	1	in	in	ADP
crl-16525	31	2	a	a	DET
crl-16525	31	3	classic	classic	ADJ
crl-16525	31	4	article	article	NOUN
crl-16525	31	5	,	,	PUNCT
crl-16525	31	6	pauline	pauline	PROPN
crl-16525	31	7	wilson	wilson	PROPN
crl-16525	31	8	refuted	refute	VERB
crl-16525	31	9	the	the	DET
crl-16525	31	10	teacher	teacher	NOUN
crl-16525	31	11	identity	identity	NOUN
crl-16525	31	12	as	as	ADP
crl-16525	31	13	an	an	DET
crl-16525	31	14	artifact	artifact	NOUN
crl-16525	31	15	of	of	ADP
crl-16525	31	16	inflated	inflated	ADJ
crl-16525	31	17	professional	professional	ADJ
crl-16525	31	18	status.3	status.3	PROPN
crl-16525	31	19	constance	constance	PROPN
crl-16525	31	20	miller	miller	PROPN
crl-16525	31	21	and	and	CCONJ
crl-16525	31	22	james	james	PROPN
crl-16525	31	23	rettig	rettig	PROPN
crl-16525	31	24	also	also	ADV
crl-16525	31	25	took	take	VERB
crl-16525	31	26	the	the	DET
crl-16525	31	27	position	position	NOUN
crl-16525	31	28	that	that	PRON
crl-16525	31	29	librarians	librarian	NOUN
crl-16525	31	30	should	should	AUX
crl-16525	31	31	not	not	PART
crl-16525	31	32	teach	teach	VERB
crl-16525	31	33	patrons	patron	NOUN
crl-16525	31	34	to	to	PART
crl-16525	31	35	be	be	AUX
crl-16525	31	36	independent	independent	ADJ
crl-16525	31	37	.	.	PUNCT
crl-16525	32	1	delivery	delivery	NOUN
crl-16525	32	2	of	of	ADP
crl-16525	32	3	information	information	NOUN
crl-16525	32	4	was	be	AUX
crl-16525	32	5	to	to	PART
crl-16525	32	6	be	be	AUX
crl-16525	32	7	a	a	DET
crl-16525	32	8	bulwark	bulwark	NOUN
crl-16525	32	9	against	against	ADP
crl-16525	32	10	obsolescence.4	obsolescence.4	PROPN
crl-16525	32	11	however	however	ADV
crl-16525	32	12	,	,	PUNCT
crl-16525	32	13	as	as	SCONJ
crl-16525	32	14	noted	note	VERB
crl-16525	32	15	previously	previously	ADV
crl-16525	32	16	,	,	PUNCT
crl-16525	32	17	those	those	PRON
crl-16525	32	18	who	who	PRON
crl-16525	32	19	advocate	advocate	VERB
crl-16525	32	20	an	an	DET
crl-16525	32	21	educational	educational	ADJ
crl-16525	32	22	role	role	NOUN
crl-16525	32	23	have	have	AUX
crl-16525	32	24	prevailed	prevail	VERB
crl-16525	32	25	in	in	ADP
crl-16525	32	26	national	national	ADJ
crl-16525	32	27	professional	professional	ADJ
crl-16525	32	28	standards	standard	NOUN
crl-16525	32	29	.	.	PUNCT
crl-16525	33	1	james	james	PROPN
crl-16525	33	2	k.	k.	PROPN
crl-16525	33	3	elmborg	elmborg	PROPN
crl-16525	33	4	made	make	VERB
crl-16525	33	5	a	a	DET
crl-16525	33	6	case	case	NOUN
crl-16525	33	7	for	for	ADP
crl-16525	33	8	teaching	teaching	NOUN
crl-16525	33	9	as	as	ADP
crl-16525	33	10	the	the	DET
crl-16525	33	11	core	core	NOUN
crl-16525	33	12	of	of	ADP
crl-16525	33	13	academic	academic	ADJ
crl-16525	33	14	reference	reference	NOUN
crl-16525	33	15	work	work	NOUN
crl-16525	33	16	and	and	CCONJ
crl-16525	33	17	encouraged	encourage	VERB
crl-16525	33	18	librarians	librarian	NOUN
crl-16525	33	19	to	to	PART
crl-16525	33	20	use	use	VERB
crl-16525	33	21	questions	question	NOUN
crl-16525	33	22	to	to	PART
crl-16525	33	23	engage	engage	VERB
crl-16525	33	24	students	student	NOUN
crl-16525	33	25	in	in	ADP
crl-16525	33	26	learning.5	learning.5	PROPN
crl-16525	33	27	scott	scott	PROPN
crl-16525	33	28	walter	walter	PROPN
crl-16525	33	29	used	use	VERB
crl-16525	33	30	qualitative	qualitative	ADJ
crl-16525	33	31	interviews	interview	NOUN
crl-16525	33	32	to	to	PART
crl-16525	33	33	understand	understand	VERB
crl-16525	33	34	how	how	SCONJ
crl-16525	33	35	academic	academic	ADJ
crl-16525	33	36	librarians	librarian	NOUN
crl-16525	33	37	framed	frame	VERB
crl-16525	33	38	teaching	teaching	NOUN
crl-16525	33	39	as	as	ADP
crl-16525	33	40	central	central	ADJ
crl-16525	33	41	to	to	ADP
crl-16525	33	42	their	their	PRON
crl-16525	33	43	role	role	NOUN
crl-16525	33	44	,	,	PUNCT
crl-16525	33	45	even	even	ADV
crl-16525	33	46	as	as	SCONJ
crl-16525	33	47	they	they	PRON
crl-16525	33	48	struggled	struggle	VERB
crl-16525	33	49	with	with	ADP
crl-16525	33	50	the	the	DET
crl-16525	33	51	stress	stress	NOUN
crl-16525	33	52	of	of	ADP
crl-16525	33	53	multiple	multiple	ADJ
crl-16525	33	54	demands.6	demands.6	PROPN
crl-16525	33	55	studies	study	NOUN
crl-16525	33	56	of	of	ADP
crl-16525	33	57	virtual	virtual	ADJ
crl-16525	33	58	reference	reference	NOUN
crl-16525	33	59	(	(	PUNCT
crl-16525	33	60	vr	vr	PROPN
crl-16525	33	61	,	,	PUNCT
crl-16525	33	62	which	which	PRON
crl-16525	33	63	includes	include	VERB
crl-16525	33	64	e	e	NOUN
crl-16525	33	65	-	-	NOUN
crl-16525	33	66	mail	mail	NOUN
crl-16525	33	67	and	and	CCONJ
crl-16525	33	68	sms	sms	PROPN
crl-16525	33	69	/	/	SYM
crl-16525	33	70	text	text	NOUN
crl-16525	33	71	interactions	interaction	NOUN
crl-16525	33	72	as	as	ADV
crl-16525	33	73	well	well	ADV
crl-16525	33	74	as	as	ADP
crl-16525	33	75	chat	chat	NOUN
crl-16525	33	76	)	)	PUNCT
crl-16525	33	77	also	also	ADV
crl-16525	33	78	land	land	VERB
crl-16525	33	79	on	on	ADP
crl-16525	33	80	the	the	DET
crl-16525	33	81	educational	educational	ADJ
crl-16525	33	82	side	side	NOUN
crl-16525	33	83	of	of	ADP
crl-16525	33	84	the	the	DET
crl-16525	33	85	debate	debate	NOUN
crl-16525	33	86	.	.	PUNCT
crl-16525	34	1	miriam	miriam	PROPN
crl-16525	34	2	l.	l.	PROPN
crl-16525	34	3	matteson	matteson	PROPN
crl-16525	34	4	,	,	PUNCT
crl-16525	34	5	jennifer	jennifer	PROPN
crl-16525	34	6	salamon	salamon	PROPN
crl-16525	34	7	,	,	PUNCT
crl-16525	34	8	and	and	CCONJ
crl-16525	34	9	lindy	lindy	NOUN
crl-16525	34	10	brewster	brewster	NOUN
crl-16525	34	11	synthesized	synthesize	VERB
crl-16525	34	12	research	research	NOUN
crl-16525	34	13	from	from	ADP
crl-16525	34	14	1995	1995	NUM
crl-16525	34	15	to	to	ADP
crl-16525	34	16	2010	2010	NUM
crl-16525	34	17	on	on	ADP
crl-16525	34	18	chat	chat	PROPN
crl-16525	34	19	reference	reference	NOUN
crl-16525	34	20	service	service	NOUN
crl-16525	34	21	and	and	CCONJ
crl-16525	34	22	concluded	conclude	VERB
crl-16525	34	23	“	"	PUNCT
crl-16525	34	24	that	that	DET
crl-16525	34	25	instruction	instruction	NOUN
crl-16525	34	26	can	can	AUX
crl-16525	34	27	be	be	AUX
crl-16525	34	28	provided	provide	VERB
crl-16525	34	29	(	(	PUNCT
crl-16525	34	30	and	and	CCONJ
crl-16525	34	31	evaluated	evaluated	ADJ
crl-16525	34	32	)	)	PUNCT
crl-16525	34	33	in	in	ADP
crl-16525	34	34	chat	chat	NOUN
crl-16525	34	35	service	service	NOUN
crl-16525	34	36	,	,	PUNCT
crl-16525	34	37	that	that	SCONJ
crl-16525	34	38	many	many	ADJ
crl-16525	34	39	chat	chat	VERB
crl-16525	34	40	interactions	interaction	NOUN
crl-16525	34	41	include	include	VERB
crl-16525	34	42	instructional	instructional	ADJ
crl-16525	34	43	elements	element	NOUN
crl-16525	34	44	,	,	PUNCT
crl-16525	34	45	and	and	CCONJ
crl-16525	34	46	that	that	SCONJ
crl-16525	34	47	users	user	NOUN
crl-16525	34	48	do	do	AUX
crl-16525	34	49	ask	ask	VERB
crl-16525	34	50	for	for	ADP
crl-16525	34	51	instruction	instruction	NOUN
crl-16525	34	52	.	.	PUNCT
crl-16525	34	53	”7	”7	X
crl-16525	35	1	christina	christina	PROPN
crl-16525	35	2	m.	m.	PROPN
crl-16525	35	3	desai	desai	PROPN
crl-16525	35	4	and	and	CCONJ
crl-16525	35	5	stephanie	stephanie	PROPN
crl-16525	35	6	j.	j.	PROPN
crl-16525	35	7	graves	graves	PROPN
crl-16525	35	8	analyzed	analyze	VERB
crl-16525	35	9	teaching	teaching	NOUN
crl-16525	35	10	methods	method	NOUN
crl-16525	35	11	in	in	ADP
crl-16525	35	12	vr	vr	PROPN
crl-16525	35	13	interactions	interaction	NOUN
crl-16525	35	14	and	and	CCONJ
crl-16525	35	15	concluded	conclude	VERB
crl-16525	35	16	that	that	SCONJ
crl-16525	35	17	“	"	PUNCT
crl-16525	35	18	research	research	NOUN
crl-16525	35	19	should	should	AUX
crl-16525	35	20	not	not	PART
crl-16525	35	21	be	be	AUX
crl-16525	35	22	a	a	DET
crl-16525	35	23	magic	magic	ADJ
crl-16525	35	24	act	act	NOUN
crl-16525	35	25	performed	perform	VERB
crl-16525	35	26	by	by	ADP
crl-16525	35	27	the	the	DET
crl-16525	35	28	librarian”8	librarian”8	NOUN
crl-16525	35	29	and	and	CCONJ
crl-16525	35	30	that	that	SCONJ
crl-16525	35	31	“	"	PUNCT
crl-16525	35	32	librarians	librarian	NOUN
crl-16525	35	33	should	should	AUX
crl-16525	35	34	not	not	PART
crl-16525	35	35	rely	rely	VERB
crl-16525	35	36	strictly	strictly	ADV
crl-16525	35	37	on	on	ADP
crl-16525	35	38	patron	patron	ADJ
crl-16525	35	39	questions	question	NOUN
crl-16525	35	40	to	to	PART
crl-16525	35	41	determine	determine	VERB
crl-16525	35	42	whether	whether	SCONJ
crl-16525	35	43	or	or	CCONJ
crl-16525	35	44	not	not	PART
crl-16525	35	45	to	to	PART
crl-16525	35	46	practice	practice	VERB
crl-16525	35	47	instruction	instruction	NOUN
crl-16525	35	48	.	.	PUNCT
crl-16525	35	49	”9	”9	NOUN
crl-16525	36	1	susan	susan	PROPN
crl-16525	36	2	avery	avery	PROPN
crl-16525	36	3	and	and	CCONJ
crl-16525	36	4	david	david	PROPN
crl-16525	36	5	ward	ward	PROPN
crl-16525	36	6	developed	develop	VERB
crl-16525	36	7	teaching	teach	VERB
crl-16525	36	8	goals	goal	NOUN
crl-16525	36	9	for	for	ADP
crl-16525	36	10	vr.10	vr.10	PROPN
crl-16525	36	11	marie	marie	PROPN
crl-16525	36	12	l.	l.	PROPN
crl-16525	36	13	radford	radford	PROPN
crl-16525	36	14	et	et	PROPN
crl-16525	36	15	al	al	PROPN
crl-16525	36	16	.	.	PROPN
crl-16525	36	17	found	find	VERB
crl-16525	36	18	that	that	SCONJ
crl-16525	36	19	“	"	PUNCT
crl-16525	36	20	the	the	DET
crl-16525	36	21	academic	academic	ADJ
crl-16525	36	22	librarian	librarian	NOUN
crl-16525	36	23	thus	thus	ADV
crl-16525	36	24	generally	generally	ADV
crl-16525	36	25	assumes	assume	VERB
crl-16525	36	26	a	a	DET
crl-16525	36	27	teaching	teaching	NOUN
crl-16525	36	28	role	role	NOUN
crl-16525	36	29	or	or	CCONJ
crl-16525	36	30	line	line	NOUN
crl-16525	36	31	in	in	ADP
crl-16525	36	32	reference	reference	NOUN
crl-16525	36	33	encounters	encounter	NOUN
crl-16525	36	34	with	with	ADP
crl-16525	36	35	students	student	NOUN
crl-16525	36	36	.	.	PUNCT
crl-16525	37	1	”11	”11	PROPN
crl-16525	37	2	and	and	CCONJ
crl-16525	37	3	terrence	terrence	PROPN
crl-16525	37	4	w.	w.	PROPN
crl-16525	37	5	epperson	epperson	PROPN
crl-16525	37	6	and	and	CCONJ
crl-16525	37	7	alan	alan	PROPN
crl-16525	37	8	zemel	zemel	PROPN
crl-16525	37	9	noted	note	VERB
crl-16525	37	10	the	the	DET
crl-16525	37	11	“	"	PUNCT
crl-16525	37	12	institutional	institutional	ADJ
crl-16525	37	13	imperatives	imperative	NOUN
crl-16525	37	14	”	"	PUNCT
crl-16525	37	15	of	of	ADP
crl-16525	37	16	both	both	PRON
crl-16525	37	17	fully	fully	ADV
crl-16525	37	18	understanding	understand	VERB
crl-16525	37	19	the	the	DET
crl-16525	37	20	underlying	underlie	VERB
crl-16525	37	21	research	research	NOUN
crl-16525	37	22	need	need	NOUN
crl-16525	37	23	and	and	CCONJ
crl-16525	37	24	offering	offer	VERB
crl-16525	37	25	instructions	instruction	NOUN
crl-16525	37	26	and	and	CCONJ
crl-16525	37	27	information	information	NOUN
crl-16525	37	28	that	that	PRON
crl-16525	37	29	transcend	transcend	VERB
crl-16525	37	30	the	the	DET
crl-16525	37	31	patron	patron	NOUN
crl-16525	37	32	’s	’s	PART
crl-16525	37	33	initial	initial	ADJ
crl-16525	37	34	question.12	question.12	NOUN
crl-16525	37	35	commitment	commitment	NOUN
crl-16525	37	36	to	to	ADP
crl-16525	37	37	teaching	teaching	NOUN
crl-16525	37	38	and	and	CCONJ
crl-16525	37	39	learning	learning	NOUN
crl-16525	37	40	can	can	AUX
crl-16525	37	41	benefit	benefit	VERB
crl-16525	37	42	from	from	ADP
crl-16525	37	43	attention	attention	NOUN
crl-16525	37	44	to	to	ADP
crl-16525	37	45	ca	ca	PROPN
crl-16525	37	46	,	,	PUNCT
crl-16525	37	47	which	which	PRON
crl-16525	37	48	has	have	AUX
crl-16525	37	49	helped	help	VERB
crl-16525	37	50	a	a	DET
crl-16525	37	51	range	range	NOUN
crl-16525	37	52	of	of	ADP
crl-16525	37	53	professions	profession	NOUN
crl-16525	37	54	understand	understand	VERB
crl-16525	37	55	and	and	CCONJ
crl-16525	37	56	improve	improve	VERB
crl-16525	37	57	communication	communication	NOUN
crl-16525	37	58	with	with	ADP
crl-16525	37	59	clients	client	NOUN
crl-16525	37	60	.	.	PUNCT
crl-16525	38	1	studies	study	NOUN
crl-16525	38	2	of	of	ADP
crl-16525	38	3	opening	opening	NOUN
crl-16525	38	4	exchanges	exchange	NOUN
crl-16525	38	5	between	between	ADP
crl-16525	38	6	clients	client	NOUN
crl-16525	38	7	and	and	CCONJ
crl-16525	38	8	librarians,13	librarians,13	NOUN
crl-16525	38	9	physicians,14	physicians,14	ADV
crl-16525	38	10	police	police	NOUN
crl-16525	38	11	and	and	CCONJ
crl-16525	38	12	911	911	NUM
crl-16525	38	13	emergency	emergency	NOUN
crl-16525	38	14	call	call	NOUN
crl-16525	38	15	takers,15	takers,15	NOUN
crl-16525	38	16	and	and	CCONJ
crl-16525	38	17	telephone	telephone	NOUN
crl-16525	38	18	counselors16	counselors16	NOUN
crl-16525	38	19	all	all	PRON
crl-16525	38	20	demonstrate	demonstrate	VERB
crl-16525	38	21	the	the	DET
crl-16525	38	22	importance	importance	NOUN
crl-16525	38	23	of	of	ADP
crl-16525	38	24	establishing	establish	VERB
crl-16525	38	25	recognition	recognition	NOUN
crl-16525	38	26	early	early	ADV
crl-16525	38	27	in	in	ADP
crl-16525	38	28	the	the	DET
crl-16525	38	29	interaction	interaction	NOUN
crl-16525	38	30	about	about	ADP
crl-16525	38	31	the	the	DET
crl-16525	38	32	identity	identity	NOUN
crl-16525	38	33	of	of	ADP
crl-16525	38	34	the	the	DET
crl-16525	38	35	professional	professional	ADJ
crl-16525	38	36	and	and	CCONJ
crl-16525	38	37	the	the	DET
crl-16525	38	38	philosophy	philosophy	NOUN
crl-16525	38	39	of	of	ADP
crl-16525	38	40	the	the	DET
crl-16525	38	41	service	service	NOUN
crl-16525	38	42	.	.	PUNCT
crl-16525	39	1	across	across	ADP
crl-16525	39	2	professions	profession	NOUN
crl-16525	39	3	,	,	PUNCT
crl-16525	39	4	researchers	researcher	NOUN
crl-16525	39	5	have	have	AUX
crl-16525	39	6	found	find	VERB
crl-16525	39	7	that	that	PRON
crl-16525	39	8	ca	can	AUX
crl-16525	39	9	can	can	AUX
crl-16525	39	10	improve	improve	VERB
crl-16525	39	11	service	service	NOUN
crl-16525	39	12	by	by	ADP
crl-16525	39	13	correcting	correct	VERB
crl-16525	39	14	,	,	PUNCT
crl-16525	39	15	exemplifying	exemplifying	NOUN
crl-16525	39	16	,	,	PUNCT
crl-16525	39	17	and	and	CCONJ
crl-16525	39	18	expanding	expand	VERB
crl-16525	39	19	the	the	DET
crl-16525	39	20	normative	normative	ADJ
crl-16525	39	21	models	model	NOUN
crl-16525	39	22	,	,	PUNCT
crl-16525	39	23	theories	theory	NOUN
crl-16525	39	24	,	,	PUNCT
crl-16525	39	25	and	and	CCONJ
crl-16525	39	26	quasi	quasi	NOUN
crl-16525	39	27	-	-	NOUN
crl-16525	39	28	theories	theory	NOUN
crl-16525	39	29	about	about	ADP
crl-16525	39	30	interactions	interaction	NOUN
crl-16525	39	31	with	with	ADP
crl-16525	39	32	clients.17	clients.17	PROPN
crl-16525	39	33	john	john	PROPN
crl-16525	39	34	m.	m.	PROPN
crl-16525	39	35	budd	budd	PROPN
crl-16525	39	36	’s	’s	PART
crl-16525	39	37	discussion	discussion	NOUN
crl-16525	39	38	of	of	ADP
crl-16525	39	39	discourse	discourse	NOUN
crl-16525	39	40	analysis	analysis	NOUN
crl-16525	39	41	,	,	PUNCT
crl-16525	39	42	including	include	VERB
crl-16525	39	43	ca	ca	NOUN
crl-16525	39	44	,	,	PUNCT
crl-16525	39	45	supports	support	VERB
crl-16525	39	46	this	this	DET
crl-16525	39	47	view	view	NOUN
crl-16525	39	48	,	,	PUNCT
crl-16525	39	49	specifically	specifically	ADV
crl-16525	39	50	for	for	ADP
crl-16525	39	51	improving	improve	VERB
crl-16525	39	52	effectiveness	effectiveness	NOUN
crl-16525	39	53	in	in	ADP
crl-16525	39	54	online	online	ADJ
crl-16525	39	55	reference	reference	NOUN
crl-16525	39	56	service.18	service.18	PROPN
crl-16525	39	57	opening	open	VERB
crl-16525	39	58	exchanges	exchange	NOUN
crl-16525	39	59	in	in	ADP
crl-16525	39	60	virtual	virtual	ADJ
crl-16525	39	61	reference	reference	NOUN
crl-16525	39	62	shape	shape	VERB
crl-16525	39	63	the	the	DET
crl-16525	39	64	potential	potential	NOUN
crl-16525	39	65	for	for	ADP
crl-16525	39	66	teaching	teach	VERB
crl-16525	39	67	457	457	NUM
crl-16525	39	68	ca	can	AUX
crl-16525	39	69	considers	consider	VERB
crl-16525	39	70	everyday	everyday	ADJ
crl-16525	39	71	talk	talk	NOUN
crl-16525	39	72	as	as	ADP
crl-16525	39	73	the	the	DET
crl-16525	39	74	basis	basis	NOUN
crl-16525	39	75	for	for	ADP
crl-16525	39	76	creating	create	VERB
crl-16525	39	77	and	and	CCONJ
crl-16525	39	78	maintaining	maintain	VERB
crl-16525	39	79	the	the	DET
crl-16525	39	80	social	social	ADJ
crl-16525	39	81	world.19	world.19	NOUN
crl-16525	39	82	deborah	deborah	PROPN
crl-16525	39	83	schiffrin	schiffrin	PROPN
crl-16525	39	84	explained	explain	VERB
crl-16525	39	85	one	one	NUM
crl-16525	39	86	theoretical	theoretical	ADJ
crl-16525	39	87	basis	basis	NOUN
crl-16525	39	88	of	of	ADP
crl-16525	39	89	ca	ca	PROPN
crl-16525	39	90	,	,	PUNCT
crl-16525	39	91	ethnomethodology	ethnomethodology	NOUN
crl-16525	39	92	,	,	PUNCT
crl-16525	39	93	which	which	PRON
crl-16525	39	94	“	"	PUNCT
crl-16525	39	95	seeks	seek	VERB
crl-16525	39	96	to	to	PART
crl-16525	39	97	discover	discover	VERB
crl-16525	39	98	the	the	DET
crl-16525	39	99	methods	method	NOUN
crl-16525	39	100	by	by	ADP
crl-16525	39	101	which	which	PRON
crl-16525	39	102	members	member	NOUN
crl-16525	39	103	(	(	PUNCT
crl-16525	39	104	of	of	ADP
crl-16525	39	105	a	a	DET
crl-16525	39	106	society	society	NOUN
crl-16525	39	107	)	)	PUNCT
crl-16525	39	108	produce	produce	VERB
crl-16525	39	109	a	a	DET
crl-16525	39	110	sense	sense	NOUN
crl-16525	39	111	of	of	ADP
crl-16525	39	112	social	social	ADJ
crl-16525	39	113	order	order	NOUN
crl-16525	39	114	.	.	PUNCT
crl-16525	40	1	”20	”20	PROPN
crl-16525	40	2	applied	apply	VERB
crl-16525	40	3	to	to	ADP
crl-16525	40	4	vr	vr	PROPN
crl-16525	40	5	,	,	PUNCT
crl-16525	40	6	for	for	ADP
crl-16525	40	7	example	example	NOUN
crl-16525	40	8	,	,	PUNCT
crl-16525	40	9	ca	can	AUX
crl-16525	40	10	is	be	AUX
crl-16525	40	11	useful	useful	ADJ
crl-16525	40	12	to	to	PART
crl-16525	40	13	discover	discover	VERB
crl-16525	40	14	how	how	SCONJ
crl-16525	40	15	students	student	NOUN
crl-16525	40	16	and	and	CCONJ
crl-16525	40	17	librarians	librarian	NOUN
crl-16525	40	18	collaborate	collaborate	VERB
crl-16525	40	19	to	to	PART
crl-16525	40	20	make	make	VERB
crl-16525	40	21	meaning	meaning	NOUN
crl-16525	40	22	about	about	ADP
crl-16525	40	23	the	the	DET
crl-16525	40	24	research	research	NOUN
crl-16525	40	25	process	process	NOUN
crl-16525	40	26	.	.	PUNCT
crl-16525	41	1	ca	can	AUX
crl-16525	41	2	examines	examine	VERB
crl-16525	41	3	bodies	body	NOUN
crl-16525	41	4	of	of	ADP
crl-16525	41	5	naturally	naturally	ADV
crl-16525	41	6	occurring	occur	VERB
crl-16525	41	7	utterances	utterance	NOUN
crl-16525	41	8	,	,	PUNCT
crl-16525	41	9	including	include	VERB
crl-16525	41	10	errors	error	NOUN
crl-16525	41	11	,	,	PUNCT
crl-16525	41	12	hesitations	hesitation	NOUN
crl-16525	41	13	,	,	PUNCT
crl-16525	41	14	and	and	CCONJ
crl-16525	41	15	silences	silence	NOUN
crl-16525	41	16	,	,	PUNCT
crl-16525	41	17	all	all	PRON
crl-16525	41	18	of	of	ADP
crl-16525	41	19	which	which	PRON
crl-16525	41	20	may	may	AUX
crl-16525	41	21	be	be	AUX
crl-16525	41	22	important	important	ADJ
crl-16525	41	23	signals	signal	NOUN
crl-16525	41	24	of	of	ADP
crl-16525	41	25	social	social	ADJ
crl-16525	41	26	dynamics.21	dynamics.21	NOUN
crl-16525	41	27	ca	can	AUX
crl-16525	41	28	is	be	AUX
crl-16525	41	29	appropriate	appropriate	ADJ
crl-16525	41	30	for	for	SCONJ
crl-16525	41	31	any	any	DET
crl-16525	41	32	dialogue	dialogue	NOUN
crl-16525	41	33	in	in	ADP
crl-16525	41	34	which	which	PRON
crl-16525	41	35	the	the	DET
crl-16525	41	36	participants	participant	NOUN
crl-16525	41	37	freely	freely	ADV
crl-16525	41	38	control	control	VERB
crl-16525	41	39	the	the	DET
crl-16525	41	40	order	order	NOUN
crl-16525	41	41	of	of	ADP
crl-16525	41	42	their	their	PRON
crl-16525	41	43	turn	turn	NOUN
crl-16525	41	44	taking	take	VERB
crl-16525	41	45	(	(	PUNCT
crl-16525	41	46	unlike	unlike	ADP
crl-16525	41	47	debates	debate	NOUN
crl-16525	41	48	or	or	CCONJ
crl-16525	41	49	interviews	interview	NOUN
crl-16525	41	50	with	with	ADP
crl-16525	41	51	formally	formally	ADV
crl-16525	41	52	ordered	order	VERB
crl-16525	41	53	turns).22	turns).22	PROPN
crl-16525	41	54	chat	chat	VERB
crl-16525	41	55	transcripts	transcript	NOUN
crl-16525	41	56	record	record	VERB
crl-16525	41	57	these	these	DET
crl-16525	41	58	momentto	momentto	NOUN
crl-16525	41	59	-	-	PUNCT
crl-16525	41	60	moment	moment	NOUN
crl-16525	41	61	details	detail	NOUN
crl-16525	41	62	,	,	PUNCT
crl-16525	41	63	but	but	CCONJ
crl-16525	41	64	ca	can	AUX
crl-16525	41	65	researchers	researcher	NOUN
crl-16525	41	66	must	must	AUX
crl-16525	41	67	account	account	VERB
crl-16525	41	68	for	for	ADP
crl-16525	41	69	differences	difference	NOUN
crl-16525	41	70	between	between	ADP
crl-16525	41	71	written	write	VERB
crl-16525	41	72	and	and	CCONJ
crl-16525	41	73	oral	oral	ADJ
crl-16525	42	1	utterances.23	utterances.23	PROPN
crl-16525	42	2	ca	ca	NOUN
crl-16525	42	3	is	be	AUX
crl-16525	42	4	an	an	DET
crl-16525	42	5	inductive	inductive	ADJ
crl-16525	42	6	process	process	NOUN
crl-16525	42	7	.	.	PUNCT
crl-16525	43	1	according	accord	VERB
crl-16525	43	2	to	to	ADP
crl-16525	43	3	epperson	epperson	PROPN
crl-16525	43	4	and	and	CCONJ
crl-16525	43	5	zemel	zemel	NOUN
crl-16525	43	6	,	,	PUNCT
crl-16525	43	7	researchers	researcher	NOUN
crl-16525	43	8	should	should	AUX
crl-16525	43	9	avoid	avoid	VERB
crl-16525	43	10	imposing	impose	VERB
crl-16525	43	11	“	"	PUNCT
crl-16525	43	12	analytic	analytic	ADJ
crl-16525	43	13	categories	category	NOUN
crl-16525	43	14	and	and	CCONJ
crl-16525	43	15	classifactory	classifactory	ADJ
crl-16525	43	16	schemes	scheme	NOUN
crl-16525	43	17	that	that	PRON
crl-16525	43	18	obscure	obscure	VERB
crl-16525	43	19	the	the	DET
crl-16525	43	20	extremely	extremely	ADV
crl-16525	43	21	situated	situated	ADJ
crl-16525	43	22	and	and	CCONJ
crl-16525	43	23	collaborative	collaborative	ADJ
crl-16525	43	24	nature	nature	NOUN
crl-16525	43	25	of	of	ADP
crl-16525	43	26	reference	reference	NOUN
crl-16525	43	27	work	work	NOUN
crl-16525	43	28	.	.	PUNCT
crl-16525	44	1	”24	”24	VERB
crl-16525	44	2	epperson	epperson	PROPN
crl-16525	44	3	and	and	CCONJ
crl-16525	44	4	zemmel	zemmel	NOUN
crl-16525	44	5	provide	provide	VERB
crl-16525	44	6	an	an	DET
crl-16525	44	7	excellent	excellent	ADJ
crl-16525	44	8	overview	overview	NOUN
crl-16525	44	9	of	of	ADP
crl-16525	44	10	the	the	DET
crl-16525	44	11	underlying	underlie	VERB
crl-16525	44	12	theories	theory	NOUN
crl-16525	44	13	of	of	ADP
crl-16525	44	14	ca.25	ca.25	NOUN
crl-16525	44	15	for	for	ADP
crl-16525	44	16	this	this	DET
crl-16525	44	17	study	study	NOUN
crl-16525	44	18	,	,	PUNCT
crl-16525	44	19	it	it	PRON
crl-16525	44	20	is	be	AUX
crl-16525	44	21	sufficient	sufficient	ADJ
crl-16525	44	22	to	to	PART
crl-16525	44	23	focus	focus	VERB
crl-16525	44	24	on	on	ADP
crl-16525	44	25	how	how	SCONJ
crl-16525	44	26	ca	can	AUX
crl-16525	44	27	deals	deal	VERB
crl-16525	44	28	with	with	ADP
crl-16525	44	29	two	two	NUM
crl-16525	44	30	structural	structural	ADJ
crl-16525	44	31	features	feature	NOUN
crl-16525	44	32	of	of	ADP
crl-16525	44	33	talk	talk	NOUN
crl-16525	44	34	:	:	PUNCT
crl-16525	44	35	preferred	prefer	VERB
crl-16525	44	36	/	/	SYM
crl-16525	44	37	dispreferred	dispreferre	VERB
crl-16525	44	38	responses	response	NOUN
crl-16525	44	39	and	and	CCONJ
crl-16525	44	40	the	the	DET
crl-16525	44	41	work	work	NOUN
crl-16525	44	42	of	of	ADP
crl-16525	44	43	recognition	recognition	NOUN
crl-16525	44	44	in	in	ADP
crl-16525	44	45	opening	opening	NOUN
crl-16525	44	46	exchanges	exchange	NOUN
crl-16525	44	47	.	.	PUNCT
crl-16525	45	1	in	in	ADP
crl-16525	45	2	ca	ca	PROPN
crl-16525	45	3	,	,	PUNCT
crl-16525	45	4	a	a	DET
crl-16525	45	5	“	"	PUNCT
crl-16525	45	6	preferred	preferred	ADJ
crl-16525	45	7	response	response	NOUN
crl-16525	45	8	”	"	PUNCT
crl-16525	45	9	is	be	AUX
crl-16525	45	10	not	not	PART
crl-16525	45	11	specific	specific	ADJ
crl-16525	45	12	to	to	ADP
crl-16525	45	13	a	a	DET
crl-16525	45	14	participant	participant	NOUN
crl-16525	45	15	’s	’s	PART
crl-16525	45	16	internal	internal	ADJ
crl-16525	45	17	state	state	NOUN
crl-16525	45	18	,	,	PUNCT
crl-16525	45	19	but	but	CCONJ
crl-16525	45	20	rather	rather	ADV
crl-16525	45	21	a	a	DET
crl-16525	45	22	functional	functional	ADJ
crl-16525	45	23	aspect	aspect	NOUN
crl-16525	45	24	of	of	ADP
crl-16525	45	25	conversational	conversational	ADJ
crl-16525	45	26	structure	structure	NOUN
crl-16525	45	27	.	.	PUNCT
crl-16525	46	1	preferred	preferred	ADJ
crl-16525	46	2	responses	response	NOUN
crl-16525	46	3	are	be	AUX
crl-16525	46	4	briefer	brief	ADJ
crl-16525	46	5	.	.	PUNCT
crl-16525	47	1	they	they	PRON
crl-16525	47	2	allow	allow	VERB
crl-16525	47	3	conversation	conversation	NOUN
crl-16525	47	4	to	to	PART
crl-16525	47	5	continue	continue	VERB
crl-16525	47	6	smoothly	smoothly	ADV
crl-16525	47	7	without	without	ADP
crl-16525	47	8	a	a	DET
crl-16525	47	9	pause	pause	NOUN
crl-16525	47	10	or	or	CCONJ
crl-16525	47	11	an	an	DET
crl-16525	47	12	unexpected	unexpected	ADJ
crl-16525	47	13	turn	turn	NOUN
crl-16525	47	14	:	:	PUNCT
crl-16525	47	15	a	a	DET
crl-16525	47	16	question	question	NOUN
crl-16525	47	17	is	be	AUX
crl-16525	47	18	answered	answer	VERB
crl-16525	47	19	,	,	PUNCT
crl-16525	47	20	a	a	DET
crl-16525	47	21	command	command	NOUN
crl-16525	47	22	is	be	AUX
crl-16525	47	23	complied	comply	VERB
crl-16525	47	24	with	with	ADP
crl-16525	47	25	,	,	PUNCT
crl-16525	47	26	a	a	DET
crl-16525	47	27	statement	statement	NOUN
crl-16525	47	28	is	be	AUX
crl-16525	47	29	acknowledged	acknowledge	VERB
crl-16525	47	30	,	,	PUNCT
crl-16525	47	31	an	an	DET
crl-16525	47	32	offer	offer	NOUN
crl-16525	47	33	is	be	AUX
crl-16525	47	34	accepted.26	accepted.26	ADJ
crl-16525	47	35	a	a	DET
crl-16525	47	36	dispreferred	dispreferred	ADJ
crl-16525	47	37	response	response	NOUN
crl-16525	47	38	takes	take	VERB
crl-16525	47	39	longer	long	ADV
crl-16525	47	40	because	because	SCONJ
crl-16525	47	41	the	the	DET
crl-16525	47	42	second	second	ADJ
crl-16525	47	43	speaker	speaker	NOUN
crl-16525	47	44	must	must	AUX
crl-16525	47	45	explain	explain	VERB
crl-16525	47	46	or	or	CCONJ
crl-16525	47	47	justify	justify	VERB
crl-16525	47	48	an	an	DET
crl-16525	47	49	unexpected	unexpected	ADJ
crl-16525	47	50	response.27	response.27	ADJ
crl-16525	47	51	note	note	NOUN
crl-16525	47	52	that	that	SCONJ
crl-16525	47	53	a	a	DET
crl-16525	47	54	recipient	recipient	NOUN
crl-16525	47	55	might	might	AUX
crl-16525	47	56	welcome	welcome	VERB
crl-16525	47	57	a	a	DET
crl-16525	47	58	response	response	NOUN
crl-16525	47	59	that	that	PRON
crl-16525	47	60	is	be	AUX
crl-16525	47	61	dispreferred	dispreferre	VERB
crl-16525	47	62	in	in	ADP
crl-16525	47	63	terms	term	NOUN
crl-16525	47	64	of	of	ADP
crl-16525	47	65	conversational	conversational	ADJ
crl-16525	47	66	structure	structure	NOUN
crl-16525	47	67	.	.	PUNCT
crl-16525	48	1	for	for	ADP
crl-16525	48	2	example	example	NOUN
crl-16525	48	3	,	,	PUNCT
crl-16525	48	4	a	a	DET
crl-16525	48	5	librarian	librarian	NOUN
crl-16525	48	6	might	might	AUX
crl-16525	48	7	respond	respond	VERB
crl-16525	48	8	more	more	ADV
crl-16525	48	9	generously	generously	ADV
crl-16525	48	10	than	than	SCONJ
crl-16525	48	11	a	a	DET
crl-16525	48	12	student	student	NOUN
crl-16525	48	13	had	have	AUX
crl-16525	48	14	hoped	hope	VERB
crl-16525	48	15	for	for	ADP
crl-16525	48	16	.	.	PUNCT
crl-16525	49	1	another	another	DET
crl-16525	49	2	key	key	ADJ
crl-16525	49	3	point	point	NOUN
crl-16525	49	4	is	be	AUX
crl-16525	49	5	that	that	SCONJ
crl-16525	49	6	ca	can	AUX
crl-16525	49	7	does	do	AUX
crl-16525	49	8	not	not	PART
crl-16525	49	9	claim	claim	VERB
crl-16525	49	10	to	to	PART
crl-16525	49	11	predict	predict	VERB
crl-16525	49	12	what	what	DET
crl-16525	49	13	response	response	NOUN
crl-16525	49	14	is	be	AUX
crl-16525	49	15	preferred	prefer	VERB
crl-16525	49	16	,	,	PUNCT
crl-16525	49	17	only	only	ADV
crl-16525	49	18	to	to	PART
crl-16525	49	19	be	be	AUX
crl-16525	49	20	able	able	ADJ
crl-16525	49	21	to	to	PART
crl-16525	49	22	recognize	recognize	VERB
crl-16525	49	23	a	a	DET
crl-16525	49	24	dispreferred	dispreferred	ADJ
crl-16525	49	25	response	response	NOUN
crl-16525	49	26	based	base	VERB
crl-16525	49	27	on	on	ADP
crl-16525	49	28	its	its	PRON
crl-16525	49	29	effect	effect	NOUN
crl-16525	49	30	on	on	ADP
crl-16525	49	31	the	the	DET
crl-16525	49	32	flow	flow	NOUN
crl-16525	49	33	of	of	ADP
crl-16525	49	34	talk	talk	NOUN
crl-16525	49	35	.	.	PUNCT
crl-16525	50	1	ca	can	AUX
crl-16525	50	2	has	have	AUX
crl-16525	50	3	established	establish	VERB
crl-16525	50	4	that	that	DET
crl-16525	50	5	recognition	recognition	NOUN
crl-16525	50	6	is	be	AUX
crl-16525	50	7	a	a	DET
crl-16525	50	8	structural	structural	ADJ
crl-16525	50	9	requirement	requirement	NOUN
crl-16525	50	10	for	for	ADP
crl-16525	50	11	opening	open	VERB
crl-16525	50	12	a	a	DET
crl-16525	50	13	state	state	NOUN
crl-16525	50	14	of	of	ADP
crl-16525	50	15	talk	talk	NOUN
crl-16525	50	16	.	.	PUNCT
crl-16525	51	1	don	don	PROPN
crl-16525	51	2	h.	h.	PROPN
crl-16525	51	3	zimmerman	zimmerman	PROPN
crl-16525	51	4	found	find	VERB
crl-16525	51	5	that	that	SCONJ
crl-16525	51	6	the	the	DET
crl-16525	51	7	first	first	ADJ
crl-16525	51	8	turns	turn	VERB
crl-16525	51	9	in	in	ADP
crl-16525	51	10	telephone	telephone	NOUN
crl-16525	51	11	conversations	conversation	NOUN
crl-16525	51	12	“	"	PUNCT
crl-16525	51	13	are	be	AUX
crl-16525	51	14	regularly	regularly	ADV
crl-16525	51	15	devoted	devote	VERB
crl-16525	51	16	to	to	ADP
crl-16525	51	17	establishing	establish	VERB
crl-16525	51	18	a	a	DET
crl-16525	51	19	mutually	mutually	ADV
crl-16525	51	20	oriented	orient	VERB
crl-16525	51	21	-	-	PUNCT
crl-16525	51	22	to	to	PART
crl-16525	51	23	set	set	VERB
crl-16525	51	24	of	of	ADP
crl-16525	51	25	identities	identity	NOUN
crl-16525	51	26	implicative	implicative	ADJ
crl-16525	51	27	for	for	ADP
crl-16525	51	28	the	the	DET
crl-16525	51	29	shape	shape	NOUN
crl-16525	51	30	of	of	ADP
crl-16525	51	31	what	what	PRON
crl-16525	51	32	is	be	AUX
crl-16525	51	33	to	to	PART
crl-16525	51	34	follow	follow	VERB
crl-16525	51	35	.	.	PUNCT
crl-16525	52	1	”28	”28	NOUN
crl-16525	52	2	emanuel	emanuel	PROPN
crl-16525	52	3	a.	a.	PROPN
crl-16525	52	4	schegloff	schegloff	PROPN
crl-16525	52	5	saw	see	VERB
crl-16525	52	6	the	the	DET
crl-16525	52	7	identity	identity	NOUN
crl-16525	52	8	,	,	PUNCT
crl-16525	52	9	purposes	purpose	NOUN
crl-16525	52	10	,	,	PUNCT
crl-16525	52	11	and	and	CCONJ
crl-16525	52	12	relationships	relationship	NOUN
crl-16525	52	13	of	of	ADP
crl-16525	52	14	the	the	DET
crl-16525	52	15	parties	party	NOUN
crl-16525	52	16	to	to	ADP
crl-16525	52	17	the	the	DET
crl-16525	52	18	talk	talk	NOUN
crl-16525	52	19	as	as	ADP
crl-16525	52	20	both	both	DET
crl-16525	52	21	shaping	shape	VERB
crl-16525	52	22	and	and	CCONJ
crl-16525	52	23	shaped	shape	VERB
crl-16525	52	24	by	by	ADP
crl-16525	52	25	the	the	DET
crl-16525	52	26	interaction	interaction	NOUN
crl-16525	52	27	.	.	PUNCT
crl-16525	53	1	the	the	DET
crl-16525	53	2	opening	opening	NOUN
crl-16525	53	3	moves	move	NOUN
crl-16525	53	4	establish	establish	VERB
crl-16525	53	5	roles	role	NOUN
crl-16525	53	6	for	for	ADP
crl-16525	53	7	both	both	DET
crl-16525	53	8	parties	party	NOUN
crl-16525	53	9	,	,	PUNCT
crl-16525	53	10	and	and	CCONJ
crl-16525	53	11	further	further	ADJ
crl-16525	53	12	moves	move	NOUN
crl-16525	53	13	are	be	AUX
crl-16525	53	14	constrained	constrain	VERB
crl-16525	53	15	by	by	ADP
crl-16525	53	16	the	the	DET
crl-16525	53	17	relationship	relationship	NOUN
crl-16525	53	18	between	between	ADP
crl-16525	53	19	the	the	DET
crl-16525	53	20	participants	participant	NOUN
crl-16525	53	21	“	"	PUNCT
crl-16525	53	22	as	as	SCONJ
crl-16525	53	23	it	it	PRON
crl-16525	53	24	develops	develop	VERB
crl-16525	53	25	from	from	ADP
crl-16525	53	26	moment	moment	NOUN
crl-16525	53	27	to	to	PART
crl-16525	53	28	moment	moment	VERB
crl-16525	53	29	.	.	PUNCT
crl-16525	54	1	”29	”29	ADJ
crl-16525	54	2	greetings	greeting	NOUN
crl-16525	54	3	are	be	AUX
crl-16525	54	4	essential	essential	ADJ
crl-16525	54	5	for	for	ADP
crl-16525	54	6	achieving	achieve	VERB
crl-16525	54	7	recognition.30	recognition.30	NOUN
crl-16525	54	8	harvey	harvey	PROPN
crl-16525	54	9	sacks	sacks	PROPN
crl-16525	54	10	argues	argue	VERB
crl-16525	54	11	that	that	SCONJ
crl-16525	54	12	,	,	PUNCT
crl-16525	54	13	in	in	ADP
crl-16525	54	14	faceto	faceto	NOUN
crl-16525	54	15	-	-	PUNCT
crl-16525	54	16	face	face	NOUN
crl-16525	54	17	encounters	encounter	NOUN
crl-16525	54	18	,	,	PUNCT
crl-16525	54	19	omitting	omit	VERB
crl-16525	54	20	a	a	DET
crl-16525	54	21	greeting	greeting	NOUN
crl-16525	54	22	before	before	ADP
crl-16525	54	23	asking	ask	VERB
crl-16525	54	24	a	a	DET
crl-16525	54	25	question	question	NOUN
crl-16525	54	26	is	be	AUX
crl-16525	54	27	a	a	DET
crl-16525	54	28	strategy	strategy	NOUN
crl-16525	54	29	for	for	ADP
crl-16525	54	30	not	not	PART
crl-16525	54	31	starting	start	VERB
crl-16525	54	32	a	a	DET
crl-16525	54	33	conversation	conversation	NOUN
crl-16525	54	34	.	.	PUNCT
crl-16525	55	1	omitting	omit	VERB
crl-16525	55	2	a	a	DET
crl-16525	55	3	greeting	greeting	NOUN
crl-16525	55	4	establishes	establish	VERB
crl-16525	55	5	roles	role	NOUN
crl-16525	55	6	as	as	ADP
crl-16525	55	7	transactional	transactional	NOUN
crl-16525	55	8	rather	rather	ADV
crl-16525	55	9	than	than	ADP
crl-16525	55	10	relational.31	relational.31	VERB
crl-16525	55	11	in	in	ADP
crl-16525	55	12	addition	addition	NOUN
crl-16525	55	13	to	to	ADP
crl-16525	55	14	greetings	greeting	NOUN
crl-16525	55	15	,	,	PUNCT
crl-16525	55	16	other	other	ADJ
crl-16525	55	17	ritual	ritual	ADJ
crl-16525	55	18	exchanges	exchange	NOUN
crl-16525	55	19	or	or	CCONJ
crl-16525	55	20	relational	relational	ADJ
crl-16525	55	21	cues	cue	NOUN
crl-16525	55	22	serve	serve	VERB
crl-16525	55	23	both	both	PRON
crl-16525	55	24	to	to	PART
crl-16525	55	25	save	save	VERB
crl-16525	55	26	face	face	NOUN
crl-16525	55	27	for	for	ADP
crl-16525	55	28	participants	participant	NOUN
crl-16525	55	29	and	and	CCONJ
crl-16525	55	30	to	to	PART
crl-16525	55	31	order	order	VERB
crl-16525	55	32	communication	communication	NOUN
crl-16525	55	33	,	,	PUNCT
crl-16525	55	34	such	such	ADJ
crl-16525	55	35	as	as	ADP
crl-16525	55	36	introducing	introduce	VERB
crl-16525	55	37	oneself	oneself	PRON
crl-16525	55	38	,	,	PUNCT
crl-16525	55	39	using	use	VERB
crl-16525	55	40	courtesy	courtesy	NOUN
crl-16525	55	41	tokens	token	NOUN
crl-16525	55	42	(	(	PUNCT
crl-16525	55	43	please	please	INTJ
crl-16525	55	44	,	,	PUNCT
crl-16525	55	45	thank	thank	VERB
crl-16525	55	46	you	you	PRON
crl-16525	55	47	)	)	PUNCT
crl-16525	55	48	,	,	PUNCT
crl-16525	55	49	and	and	CCONJ
crl-16525	55	50	minimizing	minimize	VERB
crl-16525	55	51	requests	request	NOUN
crl-16525	55	52	with	with	ADP
crl-16525	55	53	verbal	verbal	ADJ
crl-16525	55	54	“	"	PUNCT
crl-16525	55	55	softeners	softener	NOUN
crl-16525	55	56	”	"	PUNCT
crl-16525	55	57	(	(	PUNCT
crl-16525	55	58	“	"	PUNCT
crl-16525	55	59	quick	quick	ADJ
crl-16525	55	60	question	question	NOUN
crl-16525	55	61	,	,	PUNCT
crl-16525	55	62	”	"	PUNCT
crl-16525	55	63	“	"	PUNCT
crl-16525	56	1	just	just	ADV
crl-16525	56	2	wondering”).32	wondering”).32	ADP
crl-16525	56	3	openings	opening	NOUN
crl-16525	56	4	that	that	PRON
crl-16525	56	5	lack	lack	VERB
crl-16525	56	6	relational	relational	ADJ
crl-16525	56	7	cues	cue	NOUN
crl-16525	56	8	might	might	AUX
crl-16525	56	9	strike	strike	VERB
crl-16525	56	10	the	the	DET
crl-16525	56	11	recipient	recipient	NOUN
crl-16525	56	12	as	as	ADP
crl-16525	56	13	abrupt	abrupt	ADJ
crl-16525	56	14	,	,	PUNCT
crl-16525	56	15	or	or	CCONJ
crl-16525	56	16	even	even	ADV
crl-16525	56	17	rude	rude	ADJ
crl-16525	56	18	.	.	PUNCT
crl-16525	57	1	ca	can	AUX
crl-16525	57	2	suggests	suggest	VERB
crl-16525	57	3	another	another	DET
crl-16525	57	4	way	way	NOUN
crl-16525	57	5	to	to	PART
crl-16525	57	6	understand	understand	VERB
crl-16525	57	7	them	they	PRON
crl-16525	57	8	.	.	PUNCT
crl-16525	58	1	in	in	ADP
crl-16525	58	2	the	the	DET
crl-16525	58	3	right	right	ADJ
crl-16525	58	4	circumstances	circumstance	NOUN
crl-16525	58	5	—	—	PUNCT
crl-16525	58	6	with	with	ADP
crl-16525	58	7	a	a	DET
crl-16525	58	8	stranger	stranger	NOUN
crl-16525	58	9	whom	whom	PRON
crl-16525	58	10	we	we	PRON
crl-16525	58	11	do	do	AUX
crl-16525	58	12	not	not	PART
crl-16525	58	13	expect	expect	VERB
crl-16525	58	14	to	to	PART
crl-16525	58	15	see	see	VERB
crl-16525	58	16	again	again	ADV
crl-16525	58	17	—	—	PUNCT
crl-16525	58	18	asking	ask	VERB
crl-16525	58	19	a	a	DET
crl-16525	58	20	question	question	NOUN
crl-16525	58	21	without	without	ADP
crl-16525	58	22	greeting	greet	VERB
crl-16525	58	23	the	the	DET
crl-16525	58	24	person	person	NOUN
crl-16525	58	25	is	be	AUX
crl-16525	58	26	not	not	PART
crl-16525	58	27	rude	rude	ADJ
crl-16525	58	28	.	.	PUNCT
crl-16525	59	1	it	it	PRON
crl-16525	59	2	is	be	AUX
crl-16525	59	3	a	a	DET
crl-16525	59	4	way	way	NOUN
crl-16525	59	5	to	to	PART
crl-16525	59	6	indicate	indicate	VERB
crl-16525	59	7	that	that	SCONJ
crl-16525	59	8	we	we	PRON
crl-16525	59	9	will	will	AUX
crl-16525	59	10	not	not	PART
crl-16525	59	11	burden	burden	VERB
crl-16525	59	12	the	the	DET
crl-16525	59	13	person	person	NOUN
crl-16525	59	14	with	with	ADP
crl-16525	59	15	an	an	DET
crl-16525	59	16	undesired	undesired	ADJ
crl-16525	59	17	conversation	conversation	NOUN
crl-16525	59	18	.	.	PUNCT
crl-16525	60	1	ca	can	AUX
crl-16525	60	2	theory	theory	NOUN
crl-16525	60	3	suggests	suggest	VERB
crl-16525	60	4	that	that	SCONJ
crl-16525	60	5	librarians	librarian	NOUN
crl-16525	60	6	who	who	PRON
crl-16525	60	7	intend	intend	VERB
crl-16525	60	8	to	to	PART
crl-16525	60	9	teach	teach	VERB
crl-16525	60	10	in	in	ADP
crl-16525	60	11	vr	vr	PROPN
crl-16525	60	12	must	must	AUX
crl-16525	60	13	learn	learn	VERB
crl-16525	60	14	how	how	SCONJ
crl-16525	60	15	to	to	PART
crl-16525	60	16	shift	shift	VERB
crl-16525	60	17	the	the	DET
crl-16525	60	18	interaction	interaction	NOUN
crl-16525	60	19	from	from	ADP
crl-16525	60	20	transactional	transactional	NOUN
crl-16525	60	21	into	into	ADP
crl-16525	60	22	conversational	conversational	ADJ
crl-16525	60	23	mode	mode	NOUN
crl-16525	60	24	.	.	PUNCT
crl-16525	61	1	this	this	DET
crl-16525	61	2	study	study	NOUN
crl-16525	61	3	provides	provide	VERB
crl-16525	61	4	evidence	evidence	NOUN
crl-16525	61	5	of	of	ADP
crl-16525	61	6	everyday	everyday	ADJ
crl-16525	61	7	strategies	strategy	NOUN
crl-16525	61	8	librarians	librarian	NOUN
crl-16525	61	9	use	use	VERB
crl-16525	61	10	to	to	PART
crl-16525	61	11	accomplish	accomplish	VERB
crl-16525	61	12	this	this	DET
crl-16525	61	13	shift	shift	NOUN
crl-16525	61	14	.	.	PUNCT
crl-16525	62	1	data	datum	NOUN
crl-16525	62	2	and	and	CCONJ
crl-16525	62	3	methods	method	NOUN
crl-16525	62	4	this	this	DET
crl-16525	62	5	study	study	NOUN
crl-16525	62	6	analyzed	analyze	VERB
crl-16525	62	7	412	412	NUM
crl-16525	62	8	transcripts	transcript	NOUN
crl-16525	62	9	of	of	ADP
crl-16525	62	10	live	live	ADJ
crl-16525	62	11	chat	chat	NOUN
crl-16525	62	12	interactions	interaction	NOUN
crl-16525	62	13	between	between	ADP
crl-16525	62	14	librarians	librarian	NOUN
crl-16525	62	15	and	and	CCONJ
crl-16525	62	16	students	student	NOUN
crl-16525	62	17	at	at	ADP
crl-16525	62	18	university	university	NOUN
crl-16525	62	19	library	library	NOUN
crl-16525	62	20	1	1	NUM
crl-16525	62	21	(	(	PUNCT
crl-16525	62	22	ul1	ul1	PROPN
crl-16525	62	23	)	)	PUNCT
crl-16525	62	24	and	and	CCONJ
crl-16525	62	25	university	university	NOUN
crl-16525	62	26	library	library	NOUN
crl-16525	62	27	2	2	NUM
crl-16525	62	28	(	(	PUNCT
crl-16525	62	29	ul2	ul2	PROPN
crl-16525	62	30	)	)	PUNCT
crl-16525	62	31	generated	generate	VERB
crl-16525	62	32	in	in	ADP
crl-16525	62	33	458	458	NUM
crl-16525	62	34	college	college	PROPN
crl-16525	62	35	&	&	CCONJ
crl-16525	62	36	research	research	PROPN
crl-16525	62	37	libraries	library	NOUN
crl-16525	62	38	july	july	PROPN
crl-16525	62	39	2016	2016	NUM
crl-16525	62	40	a	a	DET
crl-16525	62	41	single	single	ADJ
crl-16525	62	42	week	week	NOUN
crl-16525	62	43	of	of	ADP
crl-16525	62	44	the	the	DET
crl-16525	62	45	academic	academic	ADJ
crl-16525	62	46	term	term	NOUN
crl-16525	62	47	in	in	ADP
crl-16525	62	48	fall	fall	NOUN
crl-16525	62	49	2013	2013	NUM
crl-16525	62	50	(	(	PUNCT
crl-16525	62	51	ul1	ul1	PROPN
crl-16525	62	52	n=242	n=242	PROPN
crl-16525	62	53	,	,	PUNCT
crl-16525	62	54	ul2	ul2	VERB
crl-16525	62	55	n=170	n=170	NOUN
crl-16525	62	56	)	)	PUNCT
crl-16525	62	57	.	.	PUNCT
crl-16525	63	1	both	both	DET
crl-16525	63	2	institutions	institution	NOUN
crl-16525	63	3	used	use	VERB
crl-16525	63	4	the	the	DET
crl-16525	63	5	libraryh3lp	libraryh3lp	PROPN
crl-16525	63	6	instant	instant	ADJ
crl-16525	63	7	messaging	messaging	NOUN
crl-16525	63	8	platform	platform	NOUN
crl-16525	63	9	.	.	PUNCT
crl-16525	64	1	neither	neither	PRON
crl-16525	64	2	provided	provide	VERB
crl-16525	64	3	reference	reference	NOUN
crl-16525	64	4	via	via	ADP
crl-16525	64	5	sms	sms	PROPN
crl-16525	64	6	/	/	SYM
crl-16525	64	7	text	text	NOUN
crl-16525	64	8	messaging	messaging	NOUN
crl-16525	64	9	for	for	ADP
crl-16525	64	10	the	the	DET
crl-16525	64	11	period	period	NOUN
crl-16525	64	12	studied.33	studied.33	PROPN
crl-16525	64	13	university	university	NOUN
crl-16525	64	14	1	1	NUM
crl-16525	64	15	is	be	AUX
crl-16525	64	16	private	private	ADJ
crl-16525	64	17	,	,	PUNCT
crl-16525	64	18	doctoral	doctoral	ADJ
crl-16525	64	19	level	level	NOUN
crl-16525	64	20	,	,	PUNCT
crl-16525	64	21	and	and	CCONJ
crl-16525	64	22	larger	large	ADJ
crl-16525	64	23	than	than	ADP
crl-16525	64	24	university	university	NOUN
crl-16525	64	25	2	2	NUM
crl-16525	64	26	,	,	PUNCT
crl-16525	64	27	which	which	PRON
crl-16525	64	28	is	be	AUX
crl-16525	64	29	public	public	ADJ
crl-16525	64	30	and	and	CCONJ
crl-16525	64	31	master	master	NOUN
crl-16525	64	32	’s	’s	PART
crl-16525	64	33	level	level	NOUN
crl-16525	64	34	.	.	PUNCT
crl-16525	65	1	both	both	DET
crl-16525	65	2	universities	university	NOUN
crl-16525	65	3	are	be	AUX
crl-16525	65	4	diverse	diverse	ADJ
crl-16525	65	5	,	,	PUNCT
crl-16525	65	6	urban	urban	ADJ
crl-16525	65	7	,	,	PUNCT
crl-16525	65	8	multicampus	multicampus	NOUN
crl-16525	65	9	institutions	institution	NOUN
crl-16525	65	10	with	with	ADP
crl-16525	65	11	a	a	DET
crl-16525	65	12	preponderance	preponderance	NOUN
crl-16525	65	13	of	of	ADP
crl-16525	65	14	commuter	commuter	NOUN
crl-16525	65	15	students	student	NOUN
crl-16525	65	16	(	(	PUNCT
crl-16525	65	17	90	90	NUM
crl-16525	65	18	%	%	NOUN
crl-16525	65	19	at	at	ADP
crl-16525	65	20	university	university	NOUN
crl-16525	65	21	1	1	NUM
crl-16525	65	22	and	and	CCONJ
crl-16525	65	23	100	100	NUM
crl-16525	65	24	%	%	NOUN
crl-16525	65	25	at	at	ADP
crl-16525	65	26	university	university	NOUN
crl-16525	65	27	2	2	NUM
crl-16525	65	28	)	)	PUNCT
crl-16525	65	29	.	.	PUNCT
crl-16525	66	1	the	the	DET
crl-16525	66	2	institutions	institution	NOUN
crl-16525	66	3	invest	invest	VERB
crl-16525	66	4	roughly	roughly	ADV
crl-16525	66	5	the	the	DET
crl-16525	66	6	same	same	ADJ
crl-16525	66	7	amount	amount	NOUN
crl-16525	66	8	per	per	ADP
crl-16525	66	9	student	student	NOUN
crl-16525	66	10	in	in	ADP
crl-16525	66	11	library	library	NOUN
crl-16525	66	12	services	service	NOUN
crl-16525	66	13	according	accord	VERB
crl-16525	66	14	to	to	ADP
crl-16525	66	15	data	datum	NOUN
crl-16525	66	16	from	from	ADP
crl-16525	66	17	the	the	DET
crl-16525	66	18	integrated	integrate	VERB
crl-16525	66	19	postsecondary	postsecondary	ADJ
crl-16525	66	20	education	education	NOUN
crl-16525	66	21	data	data	NOUN
crl-16525	66	22	system	system	NOUN
crl-16525	66	23	(	(	PUNCT
crl-16525	66	24	ipeds	iped	NOUN
crl-16525	66	25	)	)	PUNCT
crl-16525	66	26	(	(	PUNCT
crl-16525	66	27	see	see	VERB
crl-16525	66	28	table	table	NOUN
crl-16525	66	29	1	1	NUM
crl-16525	66	30	)	)	PUNCT
crl-16525	66	31	.	.	PUNCT
crl-16525	67	1	at	at	ADP
crl-16525	67	2	both	both	DET
crl-16525	67	3	libraries	library	NOUN
crl-16525	67	4	,	,	PUNCT
crl-16525	67	5	chat	chat	VERB
crl-16525	67	6	transactions	transaction	NOUN
crl-16525	67	7	comprised	comprise	VERB
crl-16525	67	8	about	about	ADV
crl-16525	67	9	one	one	NUM
crl-16525	67	10	-	-	PUNCT
crl-16525	67	11	quarter	quarter	NOUN
crl-16525	67	12	of	of	ADP
crl-16525	67	13	total	total	ADJ
crl-16525	67	14	patron	patron	NOUN
crl-16525	67	15	inquiries	inquiry	NOUN
crl-16525	67	16	(	(	PUNCT
crl-16525	67	17	walk	walk	VERB
crl-16525	67	18	-	-	PUNCT
crl-16525	67	19	up	up	NOUN
crl-16525	67	20	,	,	PUNCT
crl-16525	67	21	phone	phone	NOUN
crl-16525	67	22	,	,	PUNCT
crl-16525	67	23	e	e	NOUN
crl-16525	67	24	-	-	NOUN
crl-16525	67	25	mail	mail	NOUN
crl-16525	67	26	,	,	PUNCT
crl-16525	67	27	and	and	CCONJ
crl-16525	67	28	live	live	ADJ
crl-16525	67	29	chat	chat	NOUN
crl-16525	67	30	)	)	PUNCT
crl-16525	67	31	.	.	PUNCT
crl-16525	68	1	table	table	NOUN
crl-16525	68	2	2	2	NUM
crl-16525	68	3	provides	provide	VERB
crl-16525	68	4	a	a	DET
crl-16525	68	5	rough	rough	ADJ
crl-16525	68	6	typology	typology	NOUN
crl-16525	68	7	of	of	ADP
crl-16525	68	8	the	the	DET
crl-16525	68	9	chat	chat	NOUN
crl-16525	68	10	interactions	interaction	NOUN
crl-16525	68	11	.	.	PUNCT
crl-16525	69	1	at	at	ADP
crl-16525	69	2	both	both	DET
crl-16525	69	3	libraries	library	NOUN
crl-16525	69	4	,	,	PUNCT
crl-16525	69	5	more	more	ADJ
crl-16525	69	6	than	than	ADP
crl-16525	69	7	half	half	NOUN
crl-16525	69	8	of	of	ADP
crl-16525	69	9	the	the	DET
crl-16525	69	10	chats	chat	NOUN
crl-16525	69	11	can	can	AUX
crl-16525	69	12	be	be	AUX
crl-16525	69	13	classified	classify	VERB
crl-16525	69	14	as	as	ADP
crl-16525	69	15	reference	reference	NOUN
crl-16525	69	16	questions	question	NOUN
crl-16525	69	17	,	,	PUNCT
crl-16525	69	18	as	as	SCONJ
crl-16525	69	19	defined	define	VERB
crl-16525	69	20	by	by	ADP
crl-16525	69	21	the	the	DET
crl-16525	69	22	american	american	PROPN
crl-16525	69	23	library	library	PROPN
crl-16525	69	24	association	association	PROPN
crl-16525	69	25	reference	reference	PROPN
crl-16525	69	26	and	and	CCONJ
crl-16525	69	27	user	user	NOUN
crl-16525	69	28	services	services	PROPN
crl-16525	69	29	association	association	PROPN
crl-16525	69	30	(	(	PUNCT
crl-16525	69	31	ul1	ul1	PROPN
crl-16525	69	32	59	59	NUM
crl-16525	69	33	%	%	NOUN
crl-16525	69	34	,	,	PUNCT
crl-16525	69	35	ul2	ul2	VERB
crl-16525	70	1	55%).34	55%).34	NUM
crl-16525	70	2	the	the	DET
crl-16525	70	3	largest	large	ADJ
crl-16525	70	4	category	category	NOUN
crl-16525	70	5	of	of	ADP
crl-16525	70	6	reference	reference	NOUN
crl-16525	70	7	question	question	NOUN
crl-16525	70	8	was	be	AUX
crl-16525	70	9	how	how	SCONJ
crl-16525	70	10	to	to	PART
crl-16525	70	11	find	find	VERB
crl-16525	70	12	information	information	NOUN
crl-16525	70	13	on	on	ADP
crl-16525	70	14	a	a	DET
crl-16525	70	15	subject	subject	NOUN
crl-16525	70	16	or	or	CCONJ
crl-16525	70	17	topic	topic	NOUN
crl-16525	70	18	;	;	PUNCT
crl-16525	70	19	the	the	DET
crl-16525	70	20	second	second	ADJ
crl-16525	70	21	largest	large	ADJ
crl-16525	70	22	was	be	AUX
crl-16525	70	23	how	how	SCONJ
crl-16525	70	24	to	to	PART
crl-16525	70	25	locate	locate	VERB
crl-16525	70	26	a	a	DET
crl-16525	70	27	known	know	VERB
crl-16525	70	28	article	article	NOUN
crl-16525	70	29	,	,	PUNCT
crl-16525	70	30	book	book	NOUN
crl-16525	70	31	,	,	PUNCT
crl-16525	70	32	or	or	CCONJ
crl-16525	70	33	film	film	NOUN
crl-16525	70	34	;	;	PUNCT
crl-16525	70	35	the	the	DET
crl-16525	70	36	smallest	small	ADJ
crl-16525	70	37	was	be	AUX
crl-16525	70	38	how	how	SCONJ
crl-16525	70	39	to	to	PART
crl-16525	70	40	search	search	VERB
crl-16525	70	41	for	for	ADP
crl-16525	70	42	a	a	DET
crl-16525	70	43	specific	specific	ADJ
crl-16525	70	44	material	material	NOUN
crl-16525	70	45	type	type	NOUN
crl-16525	70	46	(	(	PUNCT
crl-16525	70	47	newspapers	newspaper	NOUN
crl-16525	70	48	,	,	PUNCT
crl-16525	70	49	films	film	NOUN
crl-16525	70	50	,	,	PUNCT
crl-16525	70	51	or	or	CCONJ
crl-16525	70	52	microfilm	microfilm	NOUN
crl-16525	70	53	)	)	PUNCT
crl-16525	70	54	.	.	PUNCT
crl-16525	71	1	staffing	staffing	NOUN
crl-16525	71	2	models	model	NOUN
crl-16525	71	3	varied	varied	ADJ
crl-16525	71	4	for	for	ADP
crl-16525	71	5	the	the	DET
crl-16525	71	6	two	two	NUM
crl-16525	71	7	libraries	library	NOUN
crl-16525	71	8	at	at	ADP
crl-16525	71	9	the	the	DET
crl-16525	71	10	time	time	NOUN
crl-16525	71	11	of	of	ADP
crl-16525	71	12	the	the	DET
crl-16525	71	13	study	study	NOUN
crl-16525	71	14	.	.	PUNCT
crl-16525	72	1	ul1	ul1	PROPN
crl-16525	72	2	staffed	staffed	PROPN
crl-16525	72	3	walk	walk	VERB
crl-16525	72	4	-	-	PUNCT
crl-16525	72	5	up	up	ADP
crl-16525	72	6	reference	reference	NOUN
crl-16525	72	7	desks	desk	NOUN
crl-16525	72	8	with	with	ADP
crl-16525	72	9	8	8	NUM
crl-16525	72	10	full	full	ADJ
crl-16525	72	11	-	-	PUNCT
crl-16525	72	12	time	time	NOUN
crl-16525	72	13	mls	mls	PROPN
crl-16525	72	14	librarians	librarian	NOUN
crl-16525	72	15	,	,	PUNCT
crl-16525	72	16	10	10	NUM
crl-16525	72	17	part	part	ADJ
crl-16525	72	18	-	-	PUNCT
crl-16525	72	19	time	time	NOUN
crl-16525	72	20	mls	mls	PROPN
crl-16525	72	21	librarians	librarian	NOUN
crl-16525	72	22	,	,	PUNCT
crl-16525	72	23	and	and	CCONJ
crl-16525	72	24	6	6	NUM
crl-16525	72	25	undergraduate	undergraduate	NOUN
crl-16525	72	26	assistants	assistant	NOUN
crl-16525	72	27	,	,	PUNCT
crl-16525	72	28	all	all	PRON
crl-16525	72	29	of	of	ADP
crl-16525	72	30	whom	whom	PRON
crl-16525	72	31	monitored	monitor	VERB
crl-16525	72	32	chat	chat	NOUN
crl-16525	72	33	reference	reference	NOUN
crl-16525	72	34	from	from	ADP
crl-16525	72	35	private	private	ADJ
crl-16525	72	36	offices	office	NOUN
crl-16525	72	37	during	during	ADP
crl-16525	72	38	the	the	DET
crl-16525	72	39	business	business	NOUN
crl-16525	72	40	day	day	NOUN
crl-16525	72	41	and	and	CCONJ
crl-16525	72	42	from	from	ADP
crl-16525	72	43	a	a	DET
crl-16525	72	44	public	public	ADJ
crl-16525	72	45	desk	desk	NOUN
crl-16525	72	46	in	in	ADP
crl-16525	72	47	the	the	DET
crl-16525	72	48	evenings	evening	NOUN
crl-16525	72	49	until	until	ADP
crl-16525	72	50	midnight	midnight	NOUN
crl-16525	72	51	and	and	CCONJ
crl-16525	72	52	over	over	ADP
crl-16525	72	53	the	the	DET
crl-16525	72	54	weekend	weekend	NOUN
crl-16525	72	55	.	.	PUNCT
crl-16525	73	1	ul2	ul2	PROPN
crl-16525	73	2	staffed	staff	VERB
crl-16525	73	3	reference	reference	NOUN
crl-16525	73	4	in	in	ADP
crl-16525	73	5	person	person	NOUN
crl-16525	73	6	and	and	CCONJ
crl-16525	73	7	virtually	virtually	ADV
crl-16525	73	8	with	with	ADP
crl-16525	73	9	13	13	NUM
crl-16525	73	10	mls	mls	NOUN
crl-16525	73	11	librarians	librarian	NOUN
crl-16525	73	12	,	,	PUNCT
crl-16525	73	13	2	2	NUM
crl-16525	73	14	paraprofessional	paraprofessional	ADJ
crl-16525	73	15	staff	staff	NOUN
crl-16525	73	16	,	,	PUNCT
crl-16525	73	17	and	and	CCONJ
crl-16525	73	18	3	3	NUM
crl-16525	73	19	graduate	graduate	NOUN
crl-16525	73	20	student	student	NOUN
crl-16525	73	21	assistants	assistant	NOUN
crl-16525	73	22	.	.	PUNCT
crl-16525	74	1	ul2	ul2	PROPN
crl-16525	74	2	librarians	librarian	NOUN
crl-16525	74	3	monitored	monitor	VERB
crl-16525	74	4	chat	chat	NOUN
crl-16525	74	5	reference	reference	NOUN
crl-16525	74	6	from	from	ADP
crl-16525	74	7	public	public	ADJ
crl-16525	74	8	desks	desk	NOUN
crl-16525	74	9	where	where	SCONJ
crl-16525	74	10	information	information	NOUN
crl-16525	74	11	services	service	NOUN
crl-16525	74	12	were	be	AUX
crl-16525	74	13	also	also	ADV
crl-16525	74	14	offered	offer	VERB
crl-16525	74	15	in	in	ADP
crl-16525	74	16	person	person	NOUN
crl-16525	74	17	and	and	CCONJ
crl-16525	74	18	by	by	ADP
crl-16525	74	19	telephone	telephone	NOUN
crl-16525	74	20	.	.	PUNCT
crl-16525	75	1	the	the	DET
crl-16525	75	2	data	datum	NOUN
crl-16525	75	3	do	do	AUX
crl-16525	75	4	not	not	PART
crl-16525	75	5	identify	identify	VERB
crl-16525	75	6	the	the	DET
crl-16525	75	7	status	status	NOUN
crl-16525	75	8	of	of	ADP
crl-16525	75	9	the	the	DET
crl-16525	75	10	“	"	PUNCT
crl-16525	75	11	librarian	librarian	ADJ
crl-16525	75	12	”	"	PUNCT
crl-16525	75	13	responding	respond	VERB
crl-16525	75	14	,	,	PUNCT
crl-16525	75	15	and	and	CCONJ
crl-16525	75	16	students	student	NOUN
crl-16525	75	17	are	be	AUX
crl-16525	75	18	not	not	PART
crl-16525	75	19	aware	aware	ADJ
crl-16525	75	20	whether	whether	SCONJ
crl-16525	75	21	they	they	PRON
crl-16525	75	22	are	be	AUX
crl-16525	75	23	chatting	chat	VERB
crl-16525	75	24	with	with	ADP
crl-16525	75	25	a	a	DET
crl-16525	75	26	peer	peer	NOUN
crl-16525	75	27	or	or	CCONJ
crl-16525	75	28	a	a	DET
crl-16525	75	29	professional	professional	NOUN
crl-16525	75	30	unless	unless	SCONJ
crl-16525	75	31	they	they	PRON
crl-16525	75	32	ask	ask	VERB
crl-16525	75	33	.	.	PUNCT
crl-16525	76	1	table	table	NOUN
crl-16525	76	2	1	1	NUM
crl-16525	76	3	institutional	institutional	ADJ
crl-16525	76	4	characteristics	characteristic	NOUN
crl-16525	76	5	(	(	PUNCT
crl-16525	76	6	source	source	NOUN
crl-16525	76	7	:	:	PUNCT
crl-16525	76	8	ipeds	iped	NOUN
crl-16525	76	9	)	)	PUNCT
crl-16525	76	10	carnegie	carnegie	NOUN
crl-16525	76	11	class	class	NOUN
crl-16525	76	12	total	total	NOUN
crl-16525	76	13	fte	fte	X
crl-16525	76	14	librarians	librarian	NOUN
crl-16525	76	15	librarians	librarian	NOUN
crl-16525	76	16	and	and	CCONJ
crl-16525	76	17	other	other	ADJ
crl-16525	76	18	professional	professional	ADJ
crl-16525	76	19	staff	staff	NOUN
crl-16525	76	20	per	per	ADP
crl-16525	76	21	1,000	1,000	NUM
crl-16525	76	22	fte	fte	NOUN
crl-16525	76	23	total	total	ADJ
crl-16525	76	24	library	library	NOUN
crl-16525	76	25	expenditures	expenditure	NOUN
crl-16525	76	26	per	per	ADP
crl-16525	76	27	fte	fte	X
crl-16525	76	28	ul1	ul1	PROPN
crl-16525	76	29	doctoral	doctoral	PROPN
crl-16525	76	30	/	/	SYM
crl-16525	76	31	research	research	NOUN
crl-16525	76	32	universitiesintensive	universitiesintensive	ADJ
crl-16525	76	33	21,494	21,494	NUM
crl-16525	76	34	42.6	42.6	NUM
crl-16525	76	35	1.98	1.98	NUM
crl-16525	76	36	$	$	SYM
crl-16525	76	37	500.14	500.14	NUM
crl-16525	76	38	ul2	ul2	VERB
crl-16525	76	39	master	master	NOUN
crl-16525	76	40	's	's	PART
crl-16525	76	41	colleges	college	NOUN
crl-16525	76	42	and	and	CCONJ
crl-16525	76	43	universities	university	NOUN
crl-16525	76	44	i	i	ADP
crl-16525	76	45	8,176	8,176	NUM
crl-16525	76	46	18.0	18.0	NUM
crl-16525	76	47	2.26	2.26	NUM
crl-16525	76	48	$	$	SYM
crl-16525	76	49	462.24	462.24	NUM
crl-16525	76	50	table	table	NOUN
crl-16525	76	51	2	2	NUM
crl-16525	76	52	types	type	NOUN
crl-16525	76	53	of	of	ADP
crl-16525	76	54	chat	chat	NOUN
crl-16525	76	55	interaction	interaction	NOUN
crl-16525	76	56	(	(	PUNCT
crl-16525	76	57	ul1	ul1	PROPN
crl-16525	76	58	n=275	n=275	PROPN
crl-16525	76	59	,	,	PUNCT
crl-16525	76	60	ul2	ul2	VERB
crl-16525	76	61	n=175	n=175	PROPN
crl-16525	76	62	)	)	PUNCT
crl-16525	76	63	*	*	PUNCT
crl-16525	76	64	directional	directional	ADJ
crl-16525	76	65	/	/	SYM
crl-16525	76	66	policy	policy	NOUN
crl-16525	76	67	reference	reference	NOUN
crl-16525	76	68	subject	subject	NOUN
crl-16525	76	69	/	/	SYM
crl-16525	76	70	topic	topic	NOUN
crl-16525	76	71	known	know	VERB
crl-16525	76	72	item	item	NOUN
crl-16525	76	73	material	material	NOUN
crl-16525	76	74	type	type	NOUN
crl-16525	76	75	ul1	ul1	PROPN
crl-16525	76	76	41	41	NUM
crl-16525	76	77	%	%	NOUN
crl-16525	76	78	33	33	NUM
crl-16525	76	79	%	%	NOUN
crl-16525	76	80	23	23	NUM
crl-16525	76	81	%	%	NOUN
crl-16525	76	82	3	3	NUM
crl-16525	76	83	%	%	NOUN
crl-16525	76	84	ul2	ul2	VERB
crl-16525	76	85	45	45	NUM
crl-16525	76	86	%	%	NOUN
crl-16525	76	87	37	37	NUM
crl-16525	76	88	%	%	NOUN
crl-16525	76	89	15	15	NUM
crl-16525	76	90	%	%	NOUN
crl-16525	76	91	3	3	NUM
crl-16525	76	92	%	%	NOUN
crl-16525	76	93	*	*	PUNCT
crl-16525	76	94	transcript	transcript	NOUN
crl-16525	76	95	totals	total	NOUN
crl-16525	76	96	include	include	VERB
crl-16525	76	97	chats	chat	NOUN
crl-16525	76	98	with	with	ADP
crl-16525	76	99	nonstudents	nonstudent	NOUN
crl-16525	76	100	not	not	PART
crl-16525	76	101	analyzed	analyze	VERB
crl-16525	76	102	in	in	ADP
crl-16525	76	103	the	the	DET
crl-16525	76	104	rest	rest	NOUN
crl-16525	76	105	of	of	ADP
crl-16525	76	106	the	the	DET
crl-16525	76	107	study	study	NOUN
crl-16525	76	108	.	.	PUNCT
crl-16525	77	1	opening	open	VERB
crl-16525	77	2	exchanges	exchange	NOUN
crl-16525	77	3	in	in	ADP
crl-16525	77	4	virtual	virtual	ADJ
crl-16525	77	5	reference	reference	NOUN
crl-16525	77	6	shape	shape	VERB
crl-16525	77	7	the	the	DET
crl-16525	77	8	potential	potential	NOUN
crl-16525	77	9	for	for	ADP
crl-16525	77	10	teaching	teach	VERB
crl-16525	77	11	459	459	NUM
crl-16525	77	12	the	the	DET
crl-16525	77	13	purposive	purposive	ADJ
crl-16525	77	14	sampling	sampling	NOUN
crl-16525	77	15	method	method	NOUN
crl-16525	77	16	captures	capture	VERB
crl-16525	77	17	interactions	interaction	NOUN
crl-16525	77	18	with	with	ADP
crl-16525	77	19	students	student	NOUN
crl-16525	77	20	when	when	SCONJ
crl-16525	77	21	they	they	PRON
crl-16525	77	22	are	be	AUX
crl-16525	77	23	most	most	ADV
crl-16525	77	24	likely	likely	ADJ
crl-16525	77	25	to	to	PART
crl-16525	77	26	be	be	AUX
crl-16525	77	27	working	work	VERB
crl-16525	77	28	on	on	ADP
crl-16525	77	29	research	research	NOUN
crl-16525	77	30	projects	project	NOUN
crl-16525	77	31	:	:	PUNCT
crl-16525	77	32	after	after	ADP
crl-16525	77	33	midterm	midterm	NOUN
crl-16525	77	34	exams	exam	NOUN
crl-16525	77	35	and	and	CCONJ
crl-16525	77	36	before	before	ADP
crl-16525	77	37	finals	final	NOUN
crl-16525	77	38	week	week	NOUN
crl-16525	77	39	.	.	PUNCT
crl-16525	78	1	at	at	ADP
crl-16525	78	2	this	this	DET
crl-16525	78	3	point	point	NOUN
crl-16525	78	4	in	in	ADP
crl-16525	78	5	the	the	DET
crl-16525	78	6	term	term	NOUN
crl-16525	78	7	,	,	PUNCT
crl-16525	78	8	professors	professor	NOUN
crl-16525	78	9	have	have	AUX
crl-16525	78	10	clarified	clarify	VERB
crl-16525	78	11	expectations	expectation	NOUN
crl-16525	78	12	and	and	CCONJ
crl-16525	78	13	students	student	NOUN
crl-16525	78	14	still	still	ADV
crl-16525	78	15	have	have	VERB
crl-16525	78	16	time	time	NOUN
crl-16525	78	17	to	to	PART
crl-16525	78	18	conduct	conduct	VERB
crl-16525	78	19	research	research	NOUN
crl-16525	78	20	.	.	PUNCT
crl-16525	79	1	later	later	ADV
crl-16525	79	2	,	,	PUNCT
crl-16525	79	3	when	when	SCONJ
crl-16525	79	4	deadline	deadline	NOUN
crl-16525	79	5	pressure	pressure	NOUN
crl-16525	79	6	mounts	mount	NOUN
crl-16525	79	7	,	,	PUNCT
crl-16525	79	8	students	student	NOUN
crl-16525	79	9	may	may	AUX
crl-16525	79	10	be	be	AUX
crl-16525	79	11	desperate	desperate	ADJ
crl-16525	79	12	for	for	ADP
crl-16525	79	13	direct	direct	ADJ
crl-16525	79	14	service	service	NOUN
crl-16525	79	15	and	and	CCONJ
crl-16525	79	16	less	less	ADV
crl-16525	79	17	open	open	ADJ
crl-16525	79	18	to	to	ADP
crl-16525	79	19	information	information	NOUN
crl-16525	79	20	literacy	literacy	NOUN
crl-16525	79	21	instruction	instruction	NOUN
crl-16525	79	22	.	.	PUNCT
crl-16525	80	1	the	the	DET
crl-16525	80	2	sample	sample	NOUN
crl-16525	80	3	is	be	AUX
crl-16525	80	4	appropriate	appropriate	ADJ
crl-16525	80	5	for	for	ADP
crl-16525	80	6	the	the	DET
crl-16525	80	7	research	research	NOUN
crl-16525	80	8	questions	question	NOUN
crl-16525	80	9	because	because	SCONJ
crl-16525	80	10	the	the	DET
crl-16525	80	11	goal	goal	NOUN
crl-16525	80	12	is	be	AUX
crl-16525	80	13	not	not	PART
crl-16525	80	14	to	to	PART
crl-16525	80	15	identify	identify	VERB
crl-16525	80	16	a	a	DET
crl-16525	80	17	representative	representative	ADJ
crl-16525	80	18	set	set	NOUN
crl-16525	80	19	of	of	ADP
crl-16525	80	20	questions	question	NOUN
crl-16525	80	21	,	,	PUNCT
crl-16525	80	22	but	but	CCONJ
crl-16525	80	23	rather	rather	ADV
crl-16525	80	24	to	to	PART
crl-16525	80	25	understand	understand	VERB
crl-16525	80	26	how	how	SCONJ
crl-16525	80	27	librarians	librarian	NOUN
crl-16525	80	28	frame	frame	VERB
crl-16525	80	29	interactions	interaction	NOUN
crl-16525	80	30	when	when	SCONJ
crl-16525	80	31	students	student	NOUN
crl-16525	80	32	are	be	AUX
crl-16525	80	33	most	most	ADV
crl-16525	80	34	likely	likely	ADJ
crl-16525	80	35	to	to	PART
crl-16525	80	36	be	be	AUX
crl-16525	80	37	doing	do	VERB
crl-16525	80	38	substantive	substantive	ADJ
crl-16525	80	39	research	research	NOUN
crl-16525	80	40	and	and	CCONJ
crl-16525	80	41	to	to	PART
crl-16525	80	42	be	be	AUX
crl-16525	80	43	receptive	receptive	ADJ
crl-16525	80	44	to	to	ADP
crl-16525	80	45	new	new	ADJ
crl-16525	80	46	concepts	concept	NOUN
crl-16525	80	47	and	and	CCONJ
crl-16525	80	48	skills	skill	NOUN
crl-16525	80	49	.	.	PUNCT
crl-16525	81	1	the	the	DET
crl-16525	81	2	institutional	institutional	ADJ
crl-16525	81	3	review	review	PROPN
crl-16525	81	4	board	board	NOUN
crl-16525	81	5	determined	determine	VERB
crl-16525	81	6	that	that	SCONJ
crl-16525	81	7	,	,	PUNCT
crl-16525	81	8	because	because	SCONJ
crl-16525	81	9	the	the	DET
crl-16525	81	10	data	datum	NOUN
crl-16525	81	11	are	be	AUX
crl-16525	81	12	anonymous	anonymous	ADJ
crl-16525	81	13	,	,	PUNCT
crl-16525	81	14	the	the	DET
crl-16525	81	15	activity	activity	NOUN
crl-16525	81	16	does	do	AUX
crl-16525	81	17	not	not	PART
crl-16525	81	18	meet	meet	VERB
crl-16525	81	19	the	the	DET
crl-16525	81	20	definition	definition	NOUN
crl-16525	81	21	of	of	ADP
crl-16525	81	22	human	human	ADJ
crl-16525	81	23	subjects	subject	NOUN
crl-16525	81	24	research	research	NOUN
crl-16525	81	25	.	.	PUNCT
crl-16525	82	1	however	however	ADV
crl-16525	82	2	,	,	PUNCT
crl-16525	82	3	as	as	SCONJ
crl-16525	82	4	sarah	sarah	PROPN
crl-16525	82	5	j.	j.	PROPN
crl-16525	82	6	tracy	tracy	PROPN
crl-16525	82	7	notes	notes	PROPN
crl-16525	82	8	,	,	PUNCT
crl-16525	82	9	the	the	DET
crl-16525	82	10	researcher	researcher	NOUN
crl-16525	82	11	’s	’s	PART
crl-16525	82	12	obligation	obligation	NOUN
crl-16525	82	13	does	do	AUX
crl-16525	82	14	not	not	PART
crl-16525	82	15	end	end	VERB
crl-16525	82	16	with	with	ADP
crl-16525	82	17	procedural	procedural	ADJ
crl-16525	82	18	ethics	ethic	NOUN
crl-16525	82	19	such	such	ADJ
crl-16525	82	20	as	as	ADP
crl-16525	82	21	ensuring	ensure	VERB
crl-16525	82	22	anonymity.35	anonymity.35	NOUN
crl-16525	82	23	in	in	ADP
crl-16525	82	24	addition	addition	NOUN
crl-16525	82	25	,	,	PUNCT
crl-16525	82	26	relational	relational	ADJ
crl-16525	82	27	ethics	ethic	NOUN
crl-16525	82	28	entail	entail	VERB
crl-16525	82	29	demonstrating	demonstrate	VERB
crl-16525	82	30	respect	respect	NOUN
crl-16525	82	31	for	for	ADP
crl-16525	82	32	the	the	DET
crl-16525	82	33	work	work	NOUN
crl-16525	82	34	of	of	ADP
crl-16525	82	35	these	these	DET
crl-16525	82	36	anonymous	anonymous	ADJ
crl-16525	82	37	librarians	librarian	NOUN
crl-16525	82	38	and	and	CCONJ
crl-16525	82	39	student	student	NOUN
crl-16525	82	40	assistants.36	assistants.36	VERB
crl-16525	82	41	the	the	DET
crl-16525	82	42	analysis	analysis	NOUN
crl-16525	82	43	keeps	keep	VERB
crl-16525	82	44	in	in	ADP
crl-16525	82	45	mind	mind	NOUN
crl-16525	82	46	the	the	DET
crl-16525	82	47	busy	busy	ADJ
crl-16525	82	48	setting	set	VERB
crl-16525	82	49	and	and	CCONJ
crl-16525	82	50	competing	compete	VERB
crl-16525	82	51	demands	demand	NOUN
crl-16525	82	52	of	of	ADP
crl-16525	82	53	vr	vr	NOUN
crl-16525	82	54	work	work	NOUN
crl-16525	82	55	.	.	PUNCT
crl-16525	83	1	no	no	DET
crl-16525	83	2	single	single	ADJ
crl-16525	83	3	interaction	interaction	NOUN
crl-16525	83	4	,	,	PUNCT
crl-16525	83	5	no	no	ADV
crl-16525	83	6	matter	matter	ADV
crl-16525	83	7	how	how	SCONJ
crl-16525	83	8	flawed	flawed	ADJ
crl-16525	83	9	,	,	PUNCT
crl-16525	83	10	represents	represent	VERB
crl-16525	83	11	any	any	DET
crl-16525	83	12	individual	individual	NOUN
crl-16525	83	13	’s	’s	PART
crl-16525	83	14	interpersonal	interpersonal	ADJ
crl-16525	83	15	skills	skill	NOUN
crl-16525	83	16	,	,	PUNCT
crl-16525	83	17	reference	reference	NOUN
crl-16525	83	18	knowledge	knowledge	NOUN
crl-16525	83	19	,	,	PUNCT
crl-16525	83	20	or	or	CCONJ
crl-16525	83	21	commitment	commitment	NOUN
crl-16525	83	22	to	to	ADP
crl-16525	83	23	student	student	NOUN
crl-16525	83	24	learning	learning	NOUN
crl-16525	83	25	.	.	PUNCT
crl-16525	84	1	after	after	ADP
crl-16525	84	2	removing	remove	VERB
crl-16525	84	3	from	from	ADP
crl-16525	84	4	the	the	DET
crl-16525	84	5	data	datum	NOUN
crl-16525	84	6	all	all	DET
crl-16525	84	7	information	information	NOUN
crl-16525	84	8	identifying	identify	VERB
crl-16525	84	9	institutions	institution	NOUN
crl-16525	84	10	and	and	CCONJ
crl-16525	84	11	individuals	individual	NOUN
crl-16525	84	12	,	,	PUNCT
crl-16525	84	13	the	the	DET
crl-16525	84	14	first	first	ADJ
crl-16525	84	15	step	step	NOUN
crl-16525	84	16	in	in	ADP
crl-16525	84	17	the	the	DET
crl-16525	84	18	analysis	analysis	NOUN
crl-16525	84	19	was	be	AUX
crl-16525	84	20	to	to	PART
crl-16525	84	21	upload	upload	VERB
crl-16525	84	22	transcripts	transcript	NOUN
crl-16525	84	23	to	to	ADP
crl-16525	84	24	nvivo	nvivo	ADJ
crl-16525	84	25	software	software	NOUN
crl-16525	84	26	,	,	PUNCT
crl-16525	84	27	which	which	PRON
crl-16525	84	28	stores	store	VERB
crl-16525	84	29	texts	text	NOUN
crl-16525	84	30	,	,	PUNCT
crl-16525	84	31	provides	provide	VERB
crl-16525	84	32	sophisticated	sophisticated	ADJ
crl-16525	84	33	search	search	NOUN
crl-16525	84	34	tools	tool	NOUN
crl-16525	84	35	,	,	PUNCT
crl-16525	84	36	and	and	CCONJ
crl-16525	84	37	allows	allow	VERB
crl-16525	84	38	the	the	DET
crl-16525	84	39	researcher	researcher	NOUN
crl-16525	84	40	to	to	PART
crl-16525	84	41	apply	apply	VERB
crl-16525	84	42	brief	brief	ADJ
crl-16525	84	43	descriptive	descriptive	ADJ
crl-16525	84	44	phrases	phrase	NOUN
crl-16525	84	45	known	know	VERB
crl-16525	84	46	as	as	ADP
crl-16525	84	47	“	"	PUNCT
crl-16525	84	48	codes	code	NOUN
crl-16525	84	49	”	"	PUNCT
crl-16525	84	50	to	to	ADP
crl-16525	84	51	portions	portion	NOUN
crl-16525	84	52	of	of	ADP
crl-16525	84	53	text	text	NOUN
crl-16525	84	54	.	.	PUNCT
crl-16525	85	1	all	all	PRON
crl-16525	85	2	of	of	ADP
crl-16525	85	3	the	the	DET
crl-16525	85	4	text	text	NOUN
crl-16525	85	5	in	in	ADP
crl-16525	85	6	any	any	DET
crl-16525	85	7	transcript	transcript	NOUN
crl-16525	85	8	coded	code	VERB
crl-16525	85	9	for	for	ADP
crl-16525	85	10	a	a	DET
crl-16525	85	11	structural	structural	ADJ
crl-16525	85	12	element	element	NOUN
crl-16525	85	13	or	or	CCONJ
crl-16525	85	14	theme	theme	NOUN
crl-16525	85	15	comprises	comprise	VERB
crl-16525	85	16	a	a	DET
crl-16525	85	17	“	"	PUNCT
crl-16525	85	18	node	node	NOUN
crl-16525	85	19	.	.	PUNCT
crl-16525	85	20	”	"	PUNCT
crl-16525	86	1	examples	example	NOUN
crl-16525	86	2	of	of	ADP
crl-16525	86	3	structural	structural	ADJ
crl-16525	86	4	elements	element	NOUN
crl-16525	86	5	are	be	AUX
crl-16525	86	6	the	the	DET
crl-16525	86	7	first	first	ADJ
crl-16525	86	8	words	word	NOUN
crl-16525	86	9	typed	type	VERB
crl-16525	86	10	by	by	ADP
crl-16525	86	11	each	each	DET
crl-16525	86	12	student	student	NOUN
crl-16525	86	13	coded	code	VERB
crl-16525	86	14	to	to	ADP
crl-16525	86	15	the	the	DET
crl-16525	86	16	node	node	NOUN
crl-16525	86	17	“	"	PUNCT
crl-16525	86	18	opening	opening	NOUN
crl-16525	86	19	bid	bid	NOUN
crl-16525	86	20	”	"	PUNCT
crl-16525	86	21	and	and	CCONJ
crl-16525	86	22	the	the	DET
crl-16525	86	23	first	first	ADJ
crl-16525	86	24	words	word	NOUN
crl-16525	86	25	typed	type	VERB
crl-16525	86	26	by	by	ADP
crl-16525	86	27	each	each	DET
crl-16525	86	28	librarian	librarian	NOUN
crl-16525	86	29	coded	code	VERB
crl-16525	86	30	to	to	ADP
crl-16525	86	31	the	the	DET
crl-16525	86	32	node	node	NOUN
crl-16525	86	33	“	"	PUNCT
crl-16525	86	34	librarian	librarian	ADJ
crl-16525	86	35	first	first	ADJ
crl-16525	86	36	response	response	NOUN
crl-16525	86	37	.	.	PUNCT
crl-16525	86	38	”	"	PUNCT
crl-16525	87	1	an	an	DET
crl-16525	87	2	example	example	NOUN
crl-16525	87	3	of	of	ADP
crl-16525	87	4	a	a	DET
crl-16525	87	5	thematic	thematic	ADJ
crl-16525	87	6	node	node	NOUN
crl-16525	87	7	is	be	AUX
crl-16525	87	8	one	one	NUM
crl-16525	87	9	named	name	VERB
crl-16525	87	10	“	"	PUNCT
crl-16525	87	11	awesome	awesome	ADJ
crl-16525	87	12	”	"	PUNCT
crl-16525	87	13	:	:	PUNCT
crl-16525	87	14	a	a	DET
crl-16525	87	15	rough	rough	ADJ
crl-16525	87	16	measure	measure	NOUN
crl-16525	87	17	of	of	ADP
crl-16525	87	18	student	student	NOUN
crl-16525	87	19	satisfaction	satisfaction	NOUN
crl-16525	87	20	coding	code	VERB
crl-16525	87	21	expressions	expression	NOUN
crl-16525	87	22	of	of	ADP
crl-16525	87	23	enthusiastic	enthusiastic	ADJ
crl-16525	87	24	gratitude	gratitude	NOUN
crl-16525	87	25	such	such	ADJ
crl-16525	87	26	as	as	ADP
crl-16525	87	27	“	"	PUNCT
crl-16525	87	28	awesome	awesome	ADJ
crl-16525	87	29	!	!	PUNCT
crl-16525	87	30	!	!	PUNCT
crl-16525	87	31	”	"	PUNCT
crl-16525	87	32	,	,	PUNCT
crl-16525	87	33	“	"	PUNCT
crl-16525	87	34	sweeeeet	sweeeeet	NOUN
crl-16525	87	35	!	!	PUNCT
crl-16525	87	36	”	"	PUNCT
crl-16525	87	37	,	,	PUNCT
crl-16525	87	38	“	"	PUNCT
crl-16525	87	39	thank	thank	VERB
crl-16525	87	40	you	you	PRON
crl-16525	87	41	!	!	PUNCT
crl-16525	87	42	!	!	PUNCT
crl-16525	87	43	!	!	PUNCT
crl-16525	87	44	!	!	PUNCT
crl-16525	87	45	!	!	PUNCT
crl-16525	87	46	!	!	PUNCT
crl-16525	87	47	!	!	PUNCT
crl-16525	87	48	!	!	PUNCT
crl-16525	87	49	,	,	PUNCT
crl-16525	87	50	or	or	CCONJ
crl-16525	87	51	“	"	PUNCT
crl-16525	87	52	yay	yay	NOUN
crl-16525	87	53	.	.	PUNCT
crl-16525	87	54	”	"	PUNCT
crl-16525	88	1	using	use	VERB
crl-16525	88	2	the	the	DET
crl-16525	88	3	search	search	NOUN
crl-16525	88	4	tools	tool	NOUN
crl-16525	88	5	in	in	ADP
crl-16525	88	6	nvivo	nvivo	ADJ
crl-16525	88	7	,	,	PUNCT
crl-16525	88	8	i	i	PRON
crl-16525	88	9	gathered	gather	VERB
crl-16525	88	10	all	all	DET
crl-16525	88	11	examples	example	NOUN
crl-16525	88	12	of	of	ADP
crl-16525	88	13	relevant	relevant	ADJ
crl-16525	88	14	terms	term	NOUN
crl-16525	88	15	in	in	ADP
crl-16525	88	16	all	all	DET
crl-16525	88	17	412	412	NUM
crl-16525	88	18	transcripts	transcript	NOUN
crl-16525	88	19	.	.	PUNCT
crl-16525	89	1	in	in	ADP
crl-16525	89	2	the	the	DET
crl-16525	89	3	next	next	ADJ
crl-16525	89	4	phase	phase	NOUN
crl-16525	89	5	,	,	PUNCT
crl-16525	89	6	“	"	PUNCT
crl-16525	89	7	coding	code	VERB
crl-16525	89	8	on	on	ADP
crl-16525	89	9	,	,	PUNCT
crl-16525	89	10	”	"	PUNCT
crl-16525	89	11	i	i	PRON
crl-16525	89	12	re	re	VERB
crl-16525	89	13	-	-	VERB
crl-16525	89	14	examined	examine	VERB
crl-16525	89	15	the	the	DET
crl-16525	89	16	codes	code	NOUN
crl-16525	89	17	in	in	ADP
crl-16525	89	18	each	each	DET
crl-16525	89	19	node	node	NOUN
crl-16525	89	20	to	to	PART
crl-16525	89	21	omit	omit	VERB
crl-16525	89	22	(	(	PUNCT
crl-16525	89	23	or	or	CCONJ
crl-16525	89	24	“	"	PUNCT
crl-16525	89	25	uncode	uncode	ADJ
crl-16525	89	26	”	"	PUNCT
crl-16525	89	27	)	)	PUNCT
crl-16525	89	28	irrelevant	irrelevant	ADJ
crl-16525	89	29	passages	passage	NOUN
crl-16525	89	30	and	and	CCONJ
crl-16525	89	31	create	create	VERB
crl-16525	89	32	new	new	ADJ
crl-16525	89	33	codes	code	NOUN
crl-16525	89	34	as	as	ADP
crl-16525	89	35	themes	theme	NOUN
crl-16525	89	36	of	of	ADP
crl-16525	89	37	interest	interest	NOUN
crl-16525	89	38	emerged	emerge	VERB
crl-16525	89	39	.	.	PUNCT
crl-16525	90	1	such	such	ADJ
crl-16525	90	2	rigorous	rigorous	ADJ
crl-16525	90	3	,	,	PUNCT
crl-16525	90	4	systematic	systematic	ADJ
crl-16525	90	5	,	,	PUNCT
crl-16525	90	6	iterative	iterative	ADJ
crl-16525	90	7	coding	coding	NOUN
crl-16525	90	8	is	be	AUX
crl-16525	90	9	known	know	VERB
crl-16525	90	10	as	as	ADP
crl-16525	90	11	the	the	DET
crl-16525	90	12	constant	constant	ADJ
crl-16525	90	13	comparative	comparative	ADJ
crl-16525	90	14	method.37	method.37	PROPN
crl-16525	90	15	two	two	NUM
crl-16525	90	16	quantitative	quantitative	ADJ
crl-16525	90	17	strategies	strategy	NOUN
crl-16525	90	18	informed	inform	VERB
crl-16525	90	19	the	the	DET
crl-16525	90	20	analysis	analysis	NOUN
crl-16525	90	21	.	.	PUNCT
crl-16525	91	1	first	first	ADV
crl-16525	91	2	,	,	PUNCT
crl-16525	91	3	i	i	PRON
crl-16525	91	4	calculated	calculate	VERB
crl-16525	91	5	the	the	DET
crl-16525	91	6	duration	duration	NOUN
crl-16525	91	7	of	of	ADP
crl-16525	91	8	each	each	DET
crl-16525	91	9	transcript	transcript	NOUN
crl-16525	91	10	using	use	VERB
crl-16525	91	11	time	time	NOUN
crl-16525	91	12	stamps	stamp	NOUN
crl-16525	91	13	for	for	ADP
crl-16525	91	14	the	the	DET
crl-16525	91	15	first	first	ADJ
crl-16525	91	16	and	and	CCONJ
crl-16525	91	17	last	last	ADJ
crl-16525	91	18	line	line	NOUN
crl-16525	91	19	of	of	ADP
crl-16525	91	20	the	the	DET
crl-16525	91	21	chat	chat	NOUN
crl-16525	91	22	,	,	PUNCT
crl-16525	91	23	omitting	omit	VERB
crl-16525	91	24	gaps	gap	NOUN
crl-16525	91	25	before	before	ADP
crl-16525	91	26	responses	response	NOUN
crl-16525	91	27	to	to	PART
crl-16525	91	28	measure	measure	VERB
crl-16525	91	29	only	only	ADV
crl-16525	91	30	active	active	ADJ
crl-16525	91	31	chat	chat	VERB
crl-16525	91	32	time.38	time.38	NOUN
crl-16525	91	33	second	second	ADJ
crl-16525	91	34	,	,	PUNCT
crl-16525	91	35	i	i	PRON
crl-16525	91	36	ran	run	VERB
crl-16525	91	37	a	a	DET
crl-16525	91	38	basic	basic	ADJ
crl-16525	91	39	word	word	NOUN
crl-16525	91	40	count	count	NOUN
crl-16525	91	41	for	for	ADP
crl-16525	91	42	opening	opening	NOUN
crl-16525	91	43	exchanges	exchange	NOUN
crl-16525	91	44	,	,	PUNCT
crl-16525	91	45	which	which	PRON
crl-16525	91	46	revealed	reveal	VERB
crl-16525	91	47	a	a	DET
crl-16525	91	48	large	large	ADJ
crl-16525	91	49	difference	difference	NOUN
crl-16525	91	50	in	in	ADP
crl-16525	91	51	the	the	DET
crl-16525	91	52	rate	rate	NOUN
crl-16525	91	53	of	of	ADP
crl-16525	91	54	greetings	greeting	NOUN
crl-16525	91	55	at	at	ADP
crl-16525	91	56	each	each	DET
crl-16525	91	57	library	library	NOUN
crl-16525	91	58	.	.	PUNCT
crl-16525	92	1	this	this	DET
crl-16525	92	2	discovery	discovery	NOUN
crl-16525	92	3	led	lead	VERB
crl-16525	92	4	to	to	ADP
crl-16525	92	5	further	far	ADV
crl-16525	92	6	coding	coding	NOUN
crl-16525	92	7	and	and	CCONJ
crl-16525	92	8	creation	creation	NOUN
crl-16525	92	9	of	of	ADP
crl-16525	92	10	new	new	ADJ
crl-16525	92	11	nodes	node	NOUN
crl-16525	92	12	for	for	ADP
crl-16525	92	13	other	other	ADJ
crl-16525	92	14	relational	relational	ADJ
crl-16525	92	15	cues	cue	NOUN
crl-16525	92	16	in	in	ADP
crl-16525	92	17	opening	opening	NOUN
crl-16525	92	18	exchanges	exchange	NOUN
crl-16525	92	19	,	,	PUNCT
crl-16525	92	20	building	build	VERB
crl-16525	92	21	on	on	ADP
crl-16525	92	22	ca	ca	NOUN
crl-16525	92	23	theory	theory	NOUN
crl-16525	92	24	discussed	discuss	VERB
crl-16525	92	25	in	in	ADP
crl-16525	92	26	the	the	DET
crl-16525	92	27	literature	literature	NOUN
crl-16525	92	28	review	review	PROPN
crl-16525	92	29	.	.	PUNCT
crl-16525	93	1	node	node	ADJ
crl-16525	93	2	names	name	NOUN
crl-16525	93	3	for	for	ADP
crl-16525	93	4	relational	relational	ADJ
crl-16525	93	5	cues	cue	NOUN
crl-16525	93	6	follow	follow	VERB
crl-16525	93	7	:	:	PUNCT
crl-16525	94	1	•	•	NUM
crl-16525	94	2	identity	identity	NOUN
crl-16525	94	3	:	:	PUNCT
crl-16525	94	4	whether	whether	SCONJ
crl-16525	94	5	and	and	CCONJ
crl-16525	94	6	how	how	SCONJ
crl-16525	94	7	parties	party	NOUN
crl-16525	94	8	introduced	introduce	VERB
crl-16525	94	9	themselves	themselves	PRON
crl-16525	94	10	•	•	ADV
crl-16525	94	11	polite	polite	ADJ
crl-16525	94	12	:	:	PUNCT
crl-16525	94	13	please	please	INTJ
crl-16525	94	14	,	,	PUNCT
crl-16525	94	15	thank	thank	VERB
crl-16525	94	16	you	you	PRON
crl-16525	94	17	,	,	PUNCT
crl-16525	94	18	and	and	CCONJ
crl-16525	94	19	other	other	ADJ
crl-16525	94	20	courtesies	courtesy	NOUN
crl-16525	94	21	•	•	ADJ
crl-16525	94	22	softener	softener	NOUN
crl-16525	94	23	:	:	PUNCT
crl-16525	94	24	expressions	expression	NOUN
crl-16525	94	25	like	like	ADP
crl-16525	94	26	“	"	PUNCT
crl-16525	94	27	just	just	ADV
crl-16525	94	28	curious	curious	ADJ
crl-16525	94	29	,	,	PUNCT
crl-16525	94	30	”	"	PUNCT
crl-16525	94	31	“	"	PUNCT
crl-16525	94	32	i	i	PRON
crl-16525	94	33	was	be	AUX
crl-16525	94	34	wondering	wonder	VERB
crl-16525	94	35	,	,	PUNCT
crl-16525	94	36	”	"	PUNCT
crl-16525	94	37	and	and	CCONJ
crl-16525	94	38	“	"	PUNCT
crl-16525	94	39	i	i	PRON
crl-16525	94	40	have	have	VERB
crl-16525	94	41	a	a	DET
crl-16525	94	42	quick	quick	ADJ
crl-16525	94	43	question	question	NOUN
crl-16525	94	44	”	"	PUNCT
crl-16525	94	45	that	that	PRON
crl-16525	94	46	make	make	VERB
crl-16525	94	47	requests	request	NOUN
crl-16525	94	48	sound	sound	VERB
crl-16525	94	49	less	less	ADV
crl-16525	94	50	demanding	demanding	ADJ
crl-16525	94	51	or	or	CCONJ
crl-16525	94	52	intrusive	intrusive	ADJ
crl-16525	94	53	i	i	PRON
crl-16525	94	54	used	use	VERB
crl-16525	94	55	these	these	DET
crl-16525	94	56	nodes	node	NOUN
crl-16525	94	57	to	to	PART
crl-16525	94	58	create	create	VERB
crl-16525	94	59	two	two	NUM
crl-16525	94	60	data	datum	NOUN
crl-16525	94	61	sets	set	NOUN
crl-16525	94	62	:	:	PUNCT
crl-16525	94	63	transcripts	transcript	NOUN
crl-16525	94	64	with	with	ADP
crl-16525	94	65	conversational	conversational	ADJ
crl-16525	94	66	openings	opening	NOUN
crl-16525	94	67	in	in	ADP
crl-16525	94	68	which	which	PRON
crl-16525	94	69	students	student	NOUN
crl-16525	94	70	entered	enter	VERB
crl-16525	94	71	the	the	DET
crl-16525	94	72	chat	chat	NOUN
crl-16525	94	73	using	use	VERB
crl-16525	94	74	relational	relational	ADJ
crl-16525	94	75	cues	cue	NOUN
crl-16525	94	76	,	,	PUNCT
crl-16525	94	77	and	and	CCONJ
crl-16525	94	78	transcripts	transcript	NOUN
crl-16525	94	79	with	with	ADP
crl-16525	94	80	transactional	transactional	ADJ
crl-16525	94	81	openings	opening	NOUN
crl-16525	94	82	,	,	PUNCT
crl-16525	94	83	in	in	ADP
crl-16525	94	84	which	which	PRON
crl-16525	94	85	students	student	NOUN
crl-16525	94	86	omitted	omit	VERB
crl-16525	94	87	relational	relational	ADJ
crl-16525	94	88	cues	cue	NOUN
crl-16525	94	89	.	.	PUNCT
crl-16525	95	1	comparative	comparative	ADJ
crl-16525	95	2	analysis	analysis	NOUN
crl-16525	95	3	of	of	ADP
crl-16525	95	4	duration	duration	NOUN
crl-16525	95	5	and	and	CCONJ
crl-16525	95	6	student	student	NOUN
crl-16525	95	7	gratitude	gratitude	NOUN
crl-16525	95	8	in	in	ADP
crl-16525	95	9	the	the	DET
crl-16525	95	10	two	two	NUM
crl-16525	95	11	sets	set	NOUN
crl-16525	95	12	revealed	reveal	VERB
crl-16525	95	13	large	large	ADJ
crl-16525	95	14	differences	difference	NOUN
crl-16525	95	15	on	on	ADP
crl-16525	95	16	both	both	DET
crl-16525	95	17	measures	measure	NOUN
crl-16525	95	18	.	.	PUNCT
crl-16525	96	1	the	the	DET
crl-16525	96	2	next	next	ADJ
crl-16525	96	3	step	step	NOUN
crl-16525	96	4	was	be	AUX
crl-16525	96	5	systematic	systematic	ADJ
crl-16525	96	6	interpretation	interpretation	NOUN
crl-16525	96	7	of	of	ADP
crl-16525	96	8	each	each	DET
crl-16525	96	9	transcript	transcript	NOUN
crl-16525	96	10	to	to	PART
crl-16525	96	11	learn	learn	VERB
crl-16525	96	12	how	how	SCONJ
crl-16525	96	13	specific	specific	ADJ
crl-16525	96	14	conversational	conversational	ADJ
crl-16525	96	15	moves	move	NOUN
crl-16525	96	16	led	lead	VERB
crl-16525	96	17	to	to	ADP
crl-16525	96	18	the	the	DET
crl-16525	96	19	differences	difference	NOUN
crl-16525	96	20	observed	observe	VERB
crl-16525	96	21	in	in	ADP
crl-16525	96	22	duration	duration	NOUN
crl-16525	96	23	and	and	CCONJ
crl-16525	96	24	student	student	NOUN
crl-16525	96	25	satisfaction	satisfaction	NOUN
crl-16525	96	26	.	.	PUNCT
crl-16525	97	1	this	this	PRON
crl-16525	97	2	is	be	AUX
crl-16525	97	3	not	not	PART
crl-16525	97	4	a	a	DET
crl-16525	97	5	classic	classic	ADJ
crl-16525	97	6	inductive	inductive	ADJ
crl-16525	97	7	content	content	NOUN
crl-16525	97	8	analysis	analysis	NOUN
crl-16525	97	9	built	build	VERB
crl-16525	97	10	by	by	ADP
crl-16525	97	11	isolating	isolate	VERB
crl-16525	97	12	recurring	recur	VERB
crl-16525	97	13	themes	theme	NOUN
crl-16525	97	14	to	to	PART
crl-16525	97	15	build	build	VERB
crl-16525	97	16	grounded	ground	VERB
crl-16525	97	17	theory.39	theory.39	NOUN
crl-16525	97	18	it	it	PRON
crl-16525	97	19	is	be	AUX
crl-16525	97	20	also	also	ADV
crl-16525	97	21	not	not	PART
crl-16525	97	22	a	a	DET
crl-16525	97	23	directed	direct	VERB
crl-16525	97	24	content	content	NOUN
crl-16525	97	25	analysis	analysis	NOUN
crl-16525	97	26	applying	apply	VERB
crl-16525	97	27	previously	previously	ADV
crl-16525	97	28	defined	define	VERB
crl-16525	97	29	categories	category	NOUN
crl-16525	97	30	to	to	PART
crl-16525	97	31	validate	validate	VERB
crl-16525	97	32	or	or	CCONJ
crl-16525	97	33	extend	extend	VERB
crl-16525	97	34	existing	exist	VERB
crl-16525	97	35	theory.40	theory.40	NOUN
crl-16525	97	36	rather	rather	ADV
crl-16525	97	37	,	,	PUNCT
crl-16525	97	38	it	it	PRON
crl-16525	97	39	takes	take	VERB
crl-16525	97	40	460	460	NUM
crl-16525	97	41	college	college	PROPN
crl-16525	97	42	&	&	CCONJ
crl-16525	97	43	research	research	PROPN
crl-16525	97	44	libraries	library	NOUN
crl-16525	97	45	july	july	PROPN
crl-16525	97	46	2016	2016	NUM
crl-16525	97	47	the	the	DET
crl-16525	97	48	interpretive	interpretive	ADJ
crl-16525	97	49	approach	approach	NOUN
crl-16525	97	50	that	that	PRON
crl-16525	97	51	douglas	douglas	PROPN
crl-16525	97	52	ezzy	ezzy	PROPN
crl-16525	97	53	describes	describe	VERB
crl-16525	97	54	as	as	ADP
crl-16525	97	55	“	"	PUNCT
crl-16525	97	56	ongoing	ongoing	ADJ
crl-16525	97	57	dialogue	dialogue	NOUN
crl-16525	97	58	between	between	ADP
crl-16525	97	59	preexisting	preexist	VERB
crl-16525	97	60	understandings	understanding	NOUN
crl-16525	97	61	and	and	CCONJ
crl-16525	97	62	the	the	DET
crl-16525	97	63	data	datum	NOUN
crl-16525	97	64	,	,	PUNCT
crl-16525	97	65	derived	derive	VERB
crl-16525	97	66	from	from	ADP
crl-16525	97	67	participation	participation	NOUN
crl-16525	97	68	in	in	ADP
crl-16525	97	69	the	the	DET
crl-16525	97	70	world	world	NOUN
crl-16525	97	71	.	.	PUNCT
crl-16525	98	1	”41	”41	PROPN
crl-16525	99	1	at	at	ADP
crl-16525	99	2	this	this	DET
crl-16525	99	3	stage	stage	NOUN
crl-16525	99	4	,	,	PUNCT
crl-16525	99	5	it	it	PRON
crl-16525	99	6	was	be	AUX
crl-16525	99	7	important	important	ADJ
crl-16525	99	8	to	to	AUX
crl-16525	99	9	both	both	PRON
crl-16525	99	10	account	account	VERB
crl-16525	99	11	for	for	ADP
crl-16525	99	12	and	and	CCONJ
crl-16525	99	13	temporarily	temporarily	ADV
crl-16525	99	14	suspend	suspend	VERB
crl-16525	99	15	my	my	PRON
crl-16525	99	16	personal	personal	ADJ
crl-16525	99	17	experience	experience	NOUN
crl-16525	99	18	with	with	ADP
crl-16525	99	19	vr	vr	PROPN
crl-16525	99	20	.	.	PROPN
crl-16525	99	21	ezzy	ezzy	PROPN
crl-16525	99	22	asks	ask	VERB
crl-16525	99	23	researchers	researcher	NOUN
crl-16525	99	24	to	to	PART
crl-16525	99	25	recognize	recognize	VERB
crl-16525	99	26	that	that	SCONJ
crl-16525	99	27	credible	credible	ADJ
crl-16525	99	28	analysis	analysis	NOUN
crl-16525	99	29	depends	depend	VERB
crl-16525	99	30	on	on	ADP
crl-16525	99	31	not	not	PART
crl-16525	99	32	denying	deny	VERB
crl-16525	99	33	or	or	CCONJ
crl-16525	99	34	hiding	hide	VERB
crl-16525	99	35	preconceptions	preconception	NOUN
crl-16525	99	36	,	,	PUNCT
crl-16525	99	37	but	but	CCONJ
crl-16525	99	38	explicitly	explicitly	ADV
crl-16525	99	39	stating	state	VERB
crl-16525	99	40	them	they	PRON
crl-16525	99	41	and	and	CCONJ
crl-16525	99	42	continuously	continuously	ADV
crl-16525	99	43	testing	test	VERB
crl-16525	99	44	them	they	PRON
crl-16525	99	45	against	against	ADP
crl-16525	99	46	the	the	DET
crl-16525	99	47	data.42	data.42	NOUN
crl-16525	99	48	in	in	ADP
crl-16525	99	49	this	this	DET
crl-16525	99	50	study	study	NOUN
crl-16525	99	51	,	,	PUNCT
crl-16525	99	52	the	the	DET
crl-16525	99	53	key	key	ADJ
crl-16525	99	54	preconception	preconception	NOUN
crl-16525	99	55	(	(	PUNCT
crl-16525	99	56	supported	support	VERB
crl-16525	99	57	by	by	ADP
crl-16525	99	58	previous	previous	ADJ
crl-16525	99	59	research	research	NOUN
crl-16525	99	60	)	)	PUNCT
crl-16525	99	61	is	be	AUX
crl-16525	99	62	that	that	PRON
crl-16525	99	63	teaching	teaching	NOUN
crl-16525	99	64	is	be	AUX
crl-16525	99	65	both	both	PRON
crl-16525	99	66	possible	possible	ADJ
crl-16525	99	67	and	and	CCONJ
crl-16525	99	68	valuable	valuable	ADJ
crl-16525	99	69	in	in	ADP
crl-16525	99	70	vr	vr	PROPN
crl-16525	99	71	practice	practice	NOUN
crl-16525	99	72	.	.	PUNCT
crl-16525	100	1	complete	complete	ADJ
crl-16525	100	2	examples	example	NOUN
crl-16525	100	3	of	of	ADP
crl-16525	100	4	transcripts	transcript	NOUN
crl-16525	100	5	allow	allow	VERB
crl-16525	100	6	readers	reader	NOUN
crl-16525	100	7	to	to	PART
crl-16525	100	8	judge	judge	VERB
crl-16525	100	9	the	the	DET
crl-16525	100	10	validity	validity	NOUN
crl-16525	100	11	of	of	ADP
crl-16525	100	12	the	the	DET
crl-16525	100	13	interpretation	interpretation	NOUN
crl-16525	100	14	and	and	CCONJ
crl-16525	100	15	to	to	PART
crl-16525	100	16	bring	bring	VERB
crl-16525	100	17	their	their	PRON
crl-16525	100	18	own	own	ADJ
crl-16525	100	19	experience	experience	NOUN
crl-16525	100	20	to	to	ADP
crl-16525	100	21	the	the	DET
crl-16525	100	22	texts	text	NOUN
crl-16525	100	23	.	.	PUNCT
crl-16525	101	1	the	the	DET
crl-16525	101	2	interpretive	interpretive	ADJ
crl-16525	101	3	approach	approach	NOUN
crl-16525	101	4	does	do	AUX
crl-16525	101	5	not	not	PART
crl-16525	101	6	preclude	preclude	VERB
crl-16525	101	7	the	the	DET
crl-16525	101	8	possibility	possibility	NOUN
crl-16525	101	9	of	of	ADP
crl-16525	101	10	alternative	alternative	ADJ
crl-16525	101	11	meanings	meaning	NOUN
crl-16525	101	12	but	but	CCONJ
crl-16525	101	13	strives	strive	VERB
crl-16525	101	14	for	for	ADP
crl-16525	101	15	internal	internal	ADJ
crl-16525	101	16	consistency.43	consistency.43	ADJ
crl-16525	101	17	findings	finding	NOUN
crl-16525	101	18	analysis	analysis	NOUN
crl-16525	101	19	of	of	ADP
crl-16525	101	20	the	the	DET
crl-16525	101	21	412	412	NUM
crl-16525	101	22	transcripts	transcript	NOUN
crl-16525	101	23	showed	show	VERB
crl-16525	101	24	that	that	SCONJ
crl-16525	101	25	students	student	NOUN
crl-16525	101	26	and	and	CCONJ
crl-16525	101	27	librarians	librarian	NOUN
crl-16525	101	28	at	at	ADP
crl-16525	101	29	the	the	DET
crl-16525	101	30	two	two	NUM
crl-16525	101	31	libraries	library	NOUN
crl-16525	101	32	used	use	VERB
crl-16525	101	33	relational	relational	ADJ
crl-16525	101	34	cues	cue	NOUN
crl-16525	101	35	at	at	ADP
crl-16525	101	36	different	different	ADJ
crl-16525	101	37	rates	rate	NOUN
crl-16525	101	38	,	,	PUNCT
crl-16525	101	39	as	as	SCONJ
crl-16525	101	40	shown	show	VERB
crl-16525	101	41	in	in	ADP
crl-16525	101	42	word	word	NOUN
crl-16525	101	43	clouds	cloud	NOUN
crl-16525	101	44	ranking	rank	VERB
crl-16525	101	45	the	the	DET
crl-16525	101	46	most	most	ADV
crl-16525	101	47	frequent	frequent	ADJ
crl-16525	101	48	50	50	NUM
crl-16525	101	49	words	word	NOUN
crl-16525	101	50	longer	long	ADJ
crl-16525	101	51	than	than	ADP
crl-16525	101	52	4	4	NUM
crl-16525	101	53	characters	character	NOUN
crl-16525	101	54	in	in	ADP
crl-16525	101	55	opening	open	VERB
crl-16525	101	56	exchanges	exchange	NOUN
crl-16525	101	57	(	(	PUNCT
crl-16525	101	58	see	see	VERB
crl-16525	101	59	figure	figure	NOUN
crl-16525	101	60	1	1	NUM
crl-16525	101	61	)	)	PUNCT
crl-16525	101	62	.	.	PUNCT
crl-16525	102	1	at	at	ADP
crl-16525	102	2	ul1	ul1	PROPN
crl-16525	102	3	,	,	PUNCT
crl-16525	102	4	76	76	NUM
crl-16525	102	5	percent	percent	NOUN
crl-16525	102	6	of	of	ADP
crl-16525	102	7	students	student	NOUN
crl-16525	102	8	included	include	VERB
crl-16525	102	9	a	a	DET
crl-16525	102	10	greeting	greeting	NOUN
crl-16525	102	11	in	in	ADP
crl-16525	102	12	their	their	PRON
crl-16525	102	13	opening	opening	NOUN
crl-16525	102	14	bids	bid	NOUN
crl-16525	102	15	,	,	PUNCT
crl-16525	102	16	but	but	CCONJ
crl-16525	102	17	only	only	ADV
crl-16525	102	18	48	48	NUM
crl-16525	102	19	percent	percent	NOUN
crl-16525	102	20	of	of	ADP
crl-16525	102	21	students	student	NOUN
crl-16525	102	22	at	at	ADP
crl-16525	102	23	ul2	ul2	PROPN
crl-16525	102	24	greeted	greet	VERB
crl-16525	102	25	the	the	DET
crl-16525	102	26	librarian	librarian	NOUN
crl-16525	102	27	.	.	PUNCT
crl-16525	103	1	in	in	ADP
crl-16525	103	2	response	response	NOUN
crl-16525	103	3	,	,	PUNCT
crl-16525	103	4	89	89	NUM
crl-16525	103	5	percent	percent	NOUN
crl-16525	103	6	of	of	ADP
crl-16525	103	7	ul1	ul1	PROPN
crl-16525	103	8	librarians	librarian	NOUN
crl-16525	103	9	greeted	greet	VERB
crl-16525	103	10	the	the	DET
crl-16525	103	11	student	student	NOUN
crl-16525	103	12	,	,	PUNCT
crl-16525	103	13	and	and	CCONJ
crl-16525	103	14	only	only	ADV
crl-16525	103	15	24	24	NUM
crl-16525	103	16	percent	percent	NOUN
crl-16525	103	17	of	of	ADP
crl-16525	103	18	ul2	ul2	VERB
crl-16525	103	19	librarians	librarian	NOUN
crl-16525	103	20	did	do	VERB
crl-16525	103	21	so	so	ADV
crl-16525	103	22	.	.	PUNCT
crl-16525	104	1	on	on	ADP
crl-16525	104	2	the	the	DET
crl-16525	104	3	left	left	ADJ
crl-16525	104	4	side	side	NOUN
crl-16525	104	5	of	of	ADP
crl-16525	104	6	figure	figure	NOUN
crl-16525	104	7	1	1	NUM
crl-16525	104	8	,	,	PUNCT
crl-16525	104	9	note	note	VERB
crl-16525	104	10	that	that	SCONJ
crl-16525	104	11	the	the	DET
crl-16525	104	12	student	student	NOUN
crl-16525	104	13	opening	opening	NOUN
crl-16525	104	14	bids	bid	NOUN
crl-16525	104	15	display	display	VERB
crl-16525	104	16	similar	similar	ADJ
crl-16525	104	17	rates	rate	NOUN
crl-16525	104	18	of	of	ADP
crl-16525	104	19	relational	relational	ADJ
crl-16525	104	20	cues	cue	NOUN
crl-16525	104	21	(	(	PUNCT
crl-16525	104	22	circled	circle	VERB
crl-16525	104	23	)	)	PUNCT
crl-16525	104	24	.	.	PUNCT
crl-16525	105	1	the	the	DET
crl-16525	105	2	librarian	librarian	ADJ
crl-16525	105	3	first	first	ADJ
crl-16525	105	4	responses	response	NOUN
crl-16525	105	5	on	on	ADP
crl-16525	105	6	the	the	DET
crl-16525	105	7	right	right	ADJ
crl-16525	105	8	display	display	NOUN
crl-16525	105	9	more	more	ADJ
crl-16525	105	10	relational	relational	ADJ
crl-16525	105	11	cues	cue	NOUN
crl-16525	105	12	for	for	ADP
crl-16525	105	13	ul1	ul1	PROPN
crl-16525	105	14	.	.	PUNCT
crl-16525	105	15	also	also	ADV
crl-16525	105	16	note	note	VERB
crl-16525	105	17	the	the	DET
crl-16525	105	18	word	word	NOUN
crl-16525	105	19	“	"	PUNCT
crl-16525	105	20	moment	moment	NOUN
crl-16525	105	21	”	"	PUNCT
crl-16525	105	22	in	in	ADP
crl-16525	105	23	ul2	ul2	VERB
crl-16525	105	24	librarian	librarian	ADJ
crl-16525	105	25	first	first	ADJ
crl-16525	105	26	responses	response	NOUN
crl-16525	105	27	.	.	PUNCT
crl-16525	106	1	ul2	ul2	VERB
crl-16525	106	2	librarians	librarian	NOUN
crl-16525	106	3	started	start	VERB
crl-16525	106	4	chats	chat	NOUN
crl-16525	106	5	with	with	ADP
crl-16525	106	6	busy	busy	ADJ
crl-16525	106	7	indicators	indicator	NOUN
crl-16525	106	8	(	(	PUNCT
crl-16525	106	9	asking	ask	VERB
crl-16525	106	10	the	the	DET
crl-16525	106	11	patron	patron	NOUN
crl-16525	106	12	to	to	PART
crl-16525	106	13	wait	wait	VERB
crl-16525	106	14	or	or	CCONJ
crl-16525	106	15	apologizing	apologize	VERB
crl-16525	106	16	after	after	ADP
crl-16525	106	17	a	a	DET
crl-16525	106	18	delay	delay	NOUN
crl-16525	106	19	)	)	PUNCT
crl-16525	106	20	more	more	ADV
crl-16525	106	21	often	often	ADV
crl-16525	106	22	than	than	SCONJ
crl-16525	106	23	they	they	PRON
crl-16525	106	24	said	say	VERB
crl-16525	106	25	hello	hello	INTJ
crl-16525	106	26	.	.	PUNCT
crl-16525	107	1	the	the	DET
crl-16525	107	2	overall	overall	ADJ
crl-16525	107	3	rate	rate	NOUN
crl-16525	107	4	of	of	ADP
crl-16525	107	5	busy	busy	ADJ
crl-16525	107	6	indicators	indicator	NOUN
crl-16525	107	7	figure	figure	VERB
crl-16525	107	8	1	1	NUM
crl-16525	107	9	most	most	ADV
crl-16525	107	10	frequent	frequent	ADJ
crl-16525	107	11	50	50	NUM
crl-16525	107	12	words	word	NOUN
crl-16525	107	13	longer	long	ADJ
crl-16525	107	14	than	than	ADP
crl-16525	107	15	4	4	NUM
crl-16525	107	16	characters	character	NOUN
crl-16525	107	17	in	in	ADP
crl-16525	107	18	opening	open	VERB
crl-16525	107	19	exchanges	exchange	NOUN
crl-16525	107	20	student	student	NOUN
crl-16525	107	21	opening	opening	NOUN
crl-16525	107	22	bids	bid	NOUN
crl-16525	107	23	librarian	librarian	ADJ
crl-16525	107	24	first	first	ADJ
crl-16525	107	25	responses	response	NOUN
crl-16525	107	26	ul1	ul1	AUX
crl-16525	107	27	ul2	ul2	VERB
crl-16525	107	28	opening	opening	NOUN
crl-16525	107	29	exchanges	exchange	NOUN
crl-16525	107	30	in	in	ADP
crl-16525	107	31	virtual	virtual	ADJ
crl-16525	107	32	reference	reference	NOUN
crl-16525	107	33	shape	shape	VERB
crl-16525	107	34	the	the	DET
crl-16525	107	35	potential	potential	NOUN
crl-16525	107	36	for	for	ADP
crl-16525	107	37	teaching	teach	VERB
crl-16525	107	38	461	461	NUM
crl-16525	107	39	throughout	throughout	ADP
crl-16525	107	40	the	the	DET
crl-16525	107	41	chats	chat	NOUN
crl-16525	107	42	(	(	PUNCT
crl-16525	107	43	not	not	PART
crl-16525	107	44	only	only	ADV
crl-16525	107	45	in	in	ADP
crl-16525	107	46	opening	opening	NOUN
crl-16525	107	47	exchanges	exchange	NOUN
crl-16525	107	48	)	)	PUNCT
crl-16525	107	49	is	be	AUX
crl-16525	107	50	similar	similar	ADJ
crl-16525	107	51	(	(	PUNCT
crl-16525	107	52	14	14	NUM
crl-16525	107	53	%	%	NOUN
crl-16525	107	54	of	of	ADP
crl-16525	107	55	ul1	ul1	ADJ
crl-16525	107	56	chats	chat	NOUN
crl-16525	107	57	;	;	PUNCT
crl-16525	107	58	15	15	NUM
crl-16525	107	59	%	%	NOUN
crl-16525	107	60	of	of	ADP
crl-16525	107	61	ul2	ul2	VERB
crl-16525	107	62	chats	chat	NOUN
crl-16525	107	63	)	)	PUNCT
crl-16525	107	64	,	,	PUNCT
crl-16525	107	65	but	but	CCONJ
crl-16525	107	66	more	more	ADJ
crl-16525	107	67	questions	question	NOUN
crl-16525	107	68	at	at	ADP
crl-16525	107	69	ul2	ul2	ADV
crl-16525	107	70	go	go	VERB
crl-16525	107	71	unanswered	unanswered	ADJ
crl-16525	107	72	(	(	PUNCT
crl-16525	107	73	3	3	NUM
crl-16525	107	74	%	%	NOUN
crl-16525	107	75	of	of	ADP
crl-16525	107	76	ul1	ul1	ADJ
crl-16525	107	77	chats	chat	NOUN
crl-16525	107	78	;	;	PUNCT
crl-16525	107	79	14	14	NUM
crl-16525	107	80	%	%	NOUN
crl-16525	107	81	of	of	ADP
crl-16525	107	82	ul2	ul2	VERB
crl-16525	107	83	chats	chat	NOUN
crl-16525	107	84	)	)	PUNCT
crl-16525	107	85	.	.	PUNCT
crl-16525	108	1	one	one	NUM
crl-16525	108	2	possible	possible	ADJ
crl-16525	108	3	explanation	explanation	NOUN
crl-16525	108	4	for	for	ADP
crl-16525	108	5	differences	difference	NOUN
crl-16525	108	6	in	in	ADP
crl-16525	108	7	rates	rate	NOUN
crl-16525	108	8	of	of	ADP
crl-16525	108	9	dropped	drop	VERB
crl-16525	108	10	chats	chat	NOUN
crl-16525	108	11	is	be	AUX
crl-16525	108	12	whether	whether	SCONJ
crl-16525	108	13	librarians	librarian	NOUN
crl-16525	108	14	monitor	monitor	VERB
crl-16525	108	15	chat	chat	NOUN
crl-16525	108	16	at	at	ADP
crl-16525	108	17	a	a	DET
crl-16525	108	18	public	public	ADJ
crl-16525	108	19	service	service	NOUN
crl-16525	108	20	point	point	NOUN
crl-16525	108	21	.	.	PUNCT
crl-16525	109	1	the	the	DET
crl-16525	109	2	high	high	ADJ
crl-16525	109	3	rate	rate	NOUN
crl-16525	109	4	of	of	ADP
crl-16525	109	5	relational	relational	ADJ
crl-16525	109	6	cues	cue	NOUN
crl-16525	109	7	in	in	ADP
crl-16525	109	8	ul1	ul1	PROPN
crl-16525	109	9	opening	opening	NOUN
crl-16525	109	10	exchanges	exchange	NOUN
crl-16525	109	11	correlates	correlate	VERB
crl-16525	109	12	with	with	ADP
crl-16525	109	13	average	average	ADJ
crl-16525	109	14	chat	chat	NOUN
crl-16525	109	15	durations	duration	NOUN
crl-16525	109	16	that	that	PRON
crl-16525	109	17	are	be	AUX
crl-16525	109	18	95	95	NUM
crl-16525	109	19	percent	percent	NOUN
crl-16525	109	20	longer	long	ADV
crl-16525	109	21	than	than	ADP
crl-16525	109	22	at	at	ADP
crl-16525	109	23	ul2	ul2	ADJ
crl-16525	109	24	(	(	PUNCT
crl-16525	109	25	see	see	VERB
crl-16525	109	26	figure	figure	NOUN
crl-16525	109	27	2	2	NUM
crl-16525	109	28	)	)	PUNCT
crl-16525	109	29	.	.	PUNCT
crl-16525	110	1	one	one	NUM
crl-16525	110	2	likely	likely	ADJ
crl-16525	110	3	reason	reason	NOUN
crl-16525	110	4	for	for	ADP
crl-16525	110	5	this	this	DET
crl-16525	110	6	difference	difference	NOUN
crl-16525	110	7	is	be	AUX
crl-16525	110	8	service	service	NOUN
crl-16525	110	9	norms	norm	NOUN
crl-16525	110	10	at	at	ADP
crl-16525	110	11	the	the	DET
crl-16525	110	12	two	two	NUM
crl-16525	110	13	libraries	library	NOUN
crl-16525	110	14	.	.	PUNCT
crl-16525	111	1	the	the	DET
crl-16525	111	2	ask	ask	VERB
crl-16525	111	3	a	a	DET
crl-16525	111	4	librarian	librarian	ADJ
crl-16525	111	5	page	page	NOUN
crl-16525	111	6	at	at	ADP
crl-16525	111	7	ul2	ul2	ADV
crl-16525	111	8	restricts	restrict	VERB
crl-16525	111	9	chat	chat	NOUN
crl-16525	111	10	reference	reference	NOUN
crl-16525	111	11	to	to	PART
crl-16525	111	12	brief	brief	VERB
crl-16525	111	13	,	,	PUNCT
crl-16525	111	14	factual	factual	ADJ
crl-16525	111	15	questions	question	NOUN
crl-16525	111	16	.	.	PUNCT
crl-16525	112	1	ul1	ul1	PROPN
crl-16525	112	2	states	state	VERB
crl-16525	112	3	no	no	DET
crl-16525	112	4	such	such	ADJ
crl-16525	112	5	policy	policy	NOUN
crl-16525	112	6	.	.	PUNCT
crl-16525	113	1	the	the	DET
crl-16525	113	2	data	datum	NOUN
crl-16525	113	3	demonstrate	demonstrate	VERB
crl-16525	113	4	a	a	DET
crl-16525	113	5	stronger	strong	ADJ
crl-16525	113	6	preference	preference	NOUN
crl-16525	113	7	among	among	ADP
crl-16525	113	8	librarians	librarian	NOUN
crl-16525	113	9	at	at	ADP
crl-16525	113	10	ul1	ul1	PROPN
crl-16525	113	11	for	for	ADP
crl-16525	113	12	first	first	ADJ
crl-16525	113	13	responses	response	NOUN
crl-16525	113	14	that	that	PRON
crl-16525	113	15	encourage	encourage	VERB
crl-16525	113	16	conversation	conversation	NOUN
crl-16525	113	17	,	,	PUNCT
crl-16525	113	18	leading	lead	VERB
crl-16525	113	19	to	to	ADP
crl-16525	113	20	longer	long	ADJ
crl-16525	113	21	interactions	interaction	NOUN
crl-16525	113	22	.	.	PUNCT
crl-16525	114	1	ul1	ul1	ADJ
crl-16525	114	2	students	student	NOUN
crl-16525	114	3	might	might	AUX
crl-16525	114	4	use	use	VERB
crl-16525	114	5	more	more	ADJ
crl-16525	114	6	greetings	greeting	NOUN
crl-16525	114	7	because	because	SCONJ
crl-16525	114	8	they	they	PRON
crl-16525	114	9	have	have	AUX
crl-16525	114	10	learned	learn	VERB
crl-16525	114	11	it	it	PRON
crl-16525	114	12	is	be	AUX
crl-16525	114	13	appropriate	appropriate	ADJ
crl-16525	114	14	from	from	ADP
crl-16525	114	15	previous	previous	ADJ
crl-16525	114	16	experience	experience	NOUN
crl-16525	114	17	with	with	ADP
crl-16525	114	18	live	live	ADJ
crl-16525	114	19	chat	chat	NOUN
crl-16525	114	20	.	.	PUNCT
crl-16525	115	1	in	in	ADP
crl-16525	115	2	the	the	DET
crl-16525	115	3	handful	handful	NOUN
crl-16525	115	4	of	of	ADP
crl-16525	115	5	return	return	NOUN
crl-16525	115	6	visits	visit	NOUN
crl-16525	115	7	in	in	ADP
crl-16525	115	8	these	these	DET
crl-16525	115	9	data	datum	NOUN
crl-16525	115	10	sets	set	NOUN
crl-16525	115	11	,	,	PUNCT
crl-16525	115	12	students	student	NOUN
crl-16525	115	13	who	who	PRON
crl-16525	115	14	ask	ask	VERB
crl-16525	115	15	a	a	DET
crl-16525	115	16	follow	follow	VERB
crl-16525	115	17	-	-	PUNCT
crl-16525	115	18	up	up	ADP
crl-16525	115	19	question	question	NOUN
crl-16525	115	20	do	do	AUX
crl-16525	115	21	include	include	VERB
crl-16525	115	22	relational	relational	ADJ
crl-16525	115	23	cues	cue	NOUN
crl-16525	115	24	in	in	ADP
crl-16525	115	25	the	the	DET
crl-16525	115	26	opening	opening	NOUN
crl-16525	115	27	bid	bid	NOUN
crl-16525	115	28	.	.	PUNCT
crl-16525	116	1	at	at	ADP
crl-16525	116	2	both	both	DET
crl-16525	116	3	libraries	library	NOUN
crl-16525	116	4	,	,	PUNCT
crl-16525	116	5	chats	chat	NOUN
crl-16525	116	6	are	be	AUX
crl-16525	116	7	longer	long	ADJ
crl-16525	116	8	when	when	SCONJ
crl-16525	116	9	students	student	NOUN
crl-16525	116	10	open	open	VERB
crl-16525	116	11	the	the	DET
crl-16525	116	12	chat	chat	NOUN
crl-16525	116	13	with	with	ADP
crl-16525	116	14	relational	relational	ADJ
crl-16525	116	15	cues	cue	NOUN
crl-16525	116	16	than	than	ADP
crl-16525	116	17	when	when	SCONJ
crl-16525	116	18	they	they	PRON
crl-16525	116	19	omit	omit	VERB
crl-16525	116	20	these	these	DET
crl-16525	116	21	cues	cue	NOUN
crl-16525	116	22	:	:	PUNCT
crl-16525	116	23	78	78	NUM
crl-16525	116	24	percent	percent	NOUN
crl-16525	116	25	longer	long	ADV
crl-16525	116	26	at	at	ADP
crl-16525	116	27	ul1	ul1	PROPN
crl-16525	116	28	and	and	CCONJ
crl-16525	116	29	82	82	NUM
crl-16525	116	30	percent	percent	NOUN
crl-16525	116	31	longer	long	ADV
crl-16525	116	32	at	at	ADP
crl-16525	116	33	ul2	ul2	X
crl-16525	116	34	.	.	PUNCT
crl-16525	116	35	to	to	PART
crl-16525	116	36	understand	understand	VERB
crl-16525	116	37	why	why	SCONJ
crl-16525	116	38	bids	bid	NOUN
crl-16525	116	39	that	that	PRON
crl-16525	116	40	open	open	VERB
crl-16525	116	41	without	without	ADP
crl-16525	116	42	relational	relational	ADJ
crl-16525	116	43	cues	cue	NOUN
crl-16525	116	44	are	be	AUX
crl-16525	116	45	briefer	brief	ADJ
crl-16525	116	46	on	on	ADP
crl-16525	116	47	average	average	ADJ
crl-16525	116	48	,	,	PUNCT
crl-16525	116	49	remember	remember	VERB
crl-16525	116	50	the	the	DET
crl-16525	116	51	theoretical	theoretical	ADJ
crl-16525	116	52	claim	claim	NOUN
crl-16525	116	53	that	that	SCONJ
crl-16525	116	54	recognition	recognition	NOUN
crl-16525	116	55	is	be	AUX
crl-16525	116	56	required	require	VERB
crl-16525	116	57	to	to	PART
crl-16525	116	58	start	start	VERB
crl-16525	116	59	a	a	DET
crl-16525	116	60	conversation	conversation	NOUN
crl-16525	116	61	,	,	PUNCT
crl-16525	116	62	but	but	CCONJ
crl-16525	116	63	that	that	PRON
crl-16525	116	64	one	one	PRON
crl-16525	116	65	can	can	AUX
crl-16525	116	66	initiate	initiate	VERB
crl-16525	116	67	a	a	DET
crl-16525	116	68	transaction	transaction	NOUN
crl-16525	116	69	without	without	ADP
crl-16525	116	70	starting	start	VERB
crl-16525	116	71	a	a	DET
crl-16525	116	72	conversation	conversation	NOUN
crl-16525	116	73	.	.	PUNCT
crl-16525	117	1	this	this	DET
crl-16525	117	2	tactic	tactic	NOUN
crl-16525	117	3	is	be	AUX
crl-16525	117	4	most	most	ADV
crl-16525	117	5	common	common	ADJ
crl-16525	117	6	when	when	SCONJ
crl-16525	117	7	participants	participant	NOUN
crl-16525	117	8	do	do	AUX
crl-16525	117	9	not	not	PART
crl-16525	117	10	know	know	VERB
crl-16525	117	11	each	each	DET
crl-16525	117	12	other	other	ADJ
crl-16525	117	13	and	and	CCONJ
crl-16525	117	14	their	their	PRON
crl-16525	117	15	mutual	mutual	ADJ
crl-16525	117	16	roles	role	NOUN
crl-16525	117	17	are	be	AUX
crl-16525	117	18	undefined	undefined	ADJ
crl-16525	117	19	.	.	PUNCT
crl-16525	118	1	although	although	SCONJ
crl-16525	118	2	a	a	DET
crl-16525	118	3	study	study	NOUN
crl-16525	118	4	by	by	ADP
crl-16525	118	5	sharon	sharon	PROPN
crl-16525	118	6	lauricella	lauricella	PROPN
crl-16525	118	7	and	and	CCONJ
crl-16525	118	8	robin	robin	PROPN
crl-16525	118	9	kay	kay	PROPN
crl-16525	118	10	supported	support	VERB
crl-16525	118	11	the	the	DET
crl-16525	118	12	common	common	ADJ
crl-16525	118	13	assumption	assumption	NOUN
crl-16525	118	14	that	that	SCONJ
crl-16525	118	15	students	student	NOUN
crl-16525	118	16	are	be	AUX
crl-16525	118	17	familiar	familiar	ADJ
crl-16525	118	18	with	with	ADP
crl-16525	118	19	chat	chat	NOUN
crl-16525	118	20	technology	technology	NOUN
crl-16525	118	21	,	,	PUNCT
crl-16525	118	22	they	they	PRON
crl-16525	118	23	also	also	ADV
crl-16525	118	24	found	find	VERB
crl-16525	118	25	that	that	SCONJ
crl-16525	118	26	students	student	NOUN
crl-16525	118	27	use	use	VERB
crl-16525	118	28	it	it	PRON
crl-16525	118	29	informally	informally	ADV
crl-16525	118	30	to	to	PART
crl-16525	118	31	connect	connect	VERB
crl-16525	118	32	with	with	ADP
crl-16525	118	33	friends	friend	NOUN
crl-16525	118	34	and	and	CCONJ
crl-16525	118	35	are	be	AUX
crl-16525	118	36	unlikely	unlikely	ADJ
crl-16525	118	37	to	to	PART
crl-16525	118	38	chat	chat	VERB
crl-16525	118	39	online	online	ADV
crl-16525	118	40	with	with	ADP
crl-16525	118	41	faculty.44	faculty.44	PROPN
crl-16525	118	42	students	student	NOUN
crl-16525	118	43	’	'	PUNCT
crl-16525	118	44	preference	preference	NOUN
crl-16525	118	45	for	for	ADP
crl-16525	118	46	using	use	VERB
crl-16525	118	47	chat	chat	NOUN
crl-16525	118	48	with	with	ADP
crl-16525	118	49	peers	peer	NOUN
crl-16525	118	50	might	might	AUX
crl-16525	118	51	be	be	AUX
crl-16525	118	52	an	an	DET
crl-16525	118	53	additional	additional	ADJ
crl-16525	118	54	factor	factor	NOUN
crl-16525	118	55	in	in	ADP
crl-16525	118	56	role	role	NOUN
crl-16525	118	57	ambiguity	ambiguity	NOUN
crl-16525	118	58	.	.	PUNCT
crl-16525	119	1	three	three	NUM
crl-16525	119	2	common	common	ADJ
crl-16525	119	3	types	type	NOUN
crl-16525	119	4	of	of	ADP
crl-16525	119	5	transactional	transactional	ADJ
crl-16525	119	6	opening	opening	NOUN
crl-16525	119	7	bid	bid	NOUN
crl-16525	119	8	display	display	NOUN
crl-16525	119	9	uncertainty	uncertainty	NOUN
crl-16525	119	10	about	about	ADP
crl-16525	119	11	the	the	DET
crl-16525	119	12	mutual	mutual	ADJ
crl-16525	119	13	roles	role	NOUN
crl-16525	119	14	involved	involve	VERB
crl-16525	119	15	in	in	ADP
crl-16525	119	16	vr	vr	PROPN
crl-16525	119	17	:	:	PUNCT
crl-16525	119	18	1	1	NUM
crl-16525	119	19	.	.	X
crl-16525	119	20	summons	summon	NOUN
crl-16525	119	21	:	:	PUNCT
crl-16525	119	22	“	"	PUNCT
crl-16525	119	23	is	be	AUX
crl-16525	119	24	anyone	anyone	PRON
crl-16525	119	25	there	there	ADV
crl-16525	119	26	?	?	PUNCT
crl-16525	119	27	”	"	PUNCT
crl-16525	120	1	2	2	NUM
crl-16525	120	2	.	.	PUNCT
crl-16525	120	3	“	"	PUNCT
crl-16525	120	4	search	search	NOUN
crl-16525	120	5	engine	engine	NOUN
crl-16525	120	6	”	"	PUNCT
crl-16525	120	7	bids	bid	NOUN
crl-16525	120	8	entered	enter	VERB
crl-16525	120	9	as	as	SCONJ
crl-16525	120	10	if	if	SCONJ
crl-16525	120	11	interacting	interact	VERB
crl-16525	120	12	with	with	ADP
crl-16525	120	13	a	a	DET
crl-16525	120	14	computer	computer	NOUN
crl-16525	120	15	:	:	PUNCT
crl-16525	120	16	“	"	PUNCT
crl-16525	120	17	how	how	SCONJ
crl-16525	120	18	to	to	PART
crl-16525	120	19	use	use	VERB
crl-16525	120	20	j	j	PROPN
crl-16525	120	21	store	store	NOUN
crl-16525	120	22	”	"	PUNCT
crl-16525	120	23	[	[	X
crl-16525	120	24	sic	sic	ADJ
crl-16525	120	25	]	]	PUNCT
crl-16525	120	26	,	,	PUNCT
crl-16525	120	27	“	"	PUNCT
crl-16525	120	28	thesis	thesis	NOUN
crl-16525	120	29	binding”45	binding”45	PROPN
crl-16525	120	30	figure	figure	NOUN
crl-16525	120	31	2	2	NUM
crl-16525	120	32	comparative	comparative	ADJ
crl-16525	120	33	duration	duration	NOUN
crl-16525	120	34	(	(	PUNCT
crl-16525	120	35	minutes	minute	NOUN
crl-16525	120	36	)	)	PUNCT
crl-16525	120	37	of	of	ADP
crl-16525	120	38	chats	chat	NOUN
crl-16525	120	39	with	with	ADP
crl-16525	120	40	and	and	CCONJ
crl-16525	120	41	without	without	ADP
crl-16525	120	42	relational	relational	ADJ
crl-16525	120	43	cues	cue	NOUN
crl-16525	120	44	in	in	ADP
crl-16525	120	45	opening	opening	NOUN
crl-16525	120	46	bids	bid	NOUN
crl-16525	120	47	all	all	DET
crl-16525	120	48	chats	chat	NOUN
crl-16525	120	49	,	,	PUNCT
crl-16525	120	50	11.98	11.98	NUM
crl-16525	120	51	all	all	DET
crl-16525	120	52	chats	chat	NOUN
crl-16525	120	53	,	,	PUNCT
crl-16525	120	54	6.14	6.14	NUM
crl-16525	120	55	relational	relational	ADJ
crl-16525	120	56	cues	cue	NOUN
crl-16525	120	57	,	,	PUNCT
crl-16525	120	58	12.86	12.86	NUM
crl-16525	120	59	relational	relational	ADJ
crl-16525	120	60	cues	cue	NOUN
crl-16525	120	61	,	,	PUNCT
crl-16525	120	62	7.45	7.45	NUM
crl-16525	120	63	no	no	DET
crl-16525	120	64	relational	relational	ADJ
crl-16525	120	65	cues	cue	NOUN
crl-16525	120	66	,	,	PUNCT
crl-16525	120	67	7.21	7.21	NUM
crl-16525	120	68	no	no	DET
crl-16525	120	69	relational	relational	ADJ
crl-16525	120	70	cues	cue	NOUN
crl-16525	120	71	,	,	PUNCT
crl-16525	120	72	4.09	4.09	NUM
crl-16525	120	73	0	0	NUM
crl-16525	120	74	2	2	NUM
crl-16525	120	75	4	4	NUM
crl-16525	120	76	6	6	NUM
crl-16525	120	77	8	8	NUM
crl-16525	120	78	10	10	NUM
crl-16525	120	79	12	12	NUM
crl-16525	120	80	14	14	NUM
crl-16525	120	81	ul1	ul1	PROPN
crl-16525	120	82	ul2	ul2	VERB
crl-16525	120	83	462	462	NUM
crl-16525	120	84	college	college	PROPN
crl-16525	120	85	&	&	CCONJ
crl-16525	120	86	research	research	PROPN
crl-16525	120	87	libraries	library	NOUN
crl-16525	120	88	july	july	PROPN
crl-16525	120	89	2016	2016	NUM
crl-16525	120	90	3	3	NUM
crl-16525	120	91	.	.	PUNCT
crl-16525	121	1	“	"	PUNCT
crl-16525	121	2	retail	retail	ADJ
crl-16525	121	3	”	"	PUNCT
crl-16525	121	4	bids	bid	NOUN
crl-16525	121	5	:	:	PUNCT
crl-16525	121	6	“	"	PUNCT
crl-16525	121	7	do	do	AUX
crl-16525	121	8	you	you	PRON
crl-16525	121	9	have	have	AUX
crl-16525	121	10	”	"	PUNCT
crl-16525	121	11	a	a	DET
crl-16525	121	12	specific	specific	ADJ
crl-16525	121	13	item	item	NOUN
crl-16525	121	14	or	or	CCONJ
crl-16525	121	15	“	"	PUNCT
crl-16525	121	16	are	be	AUX
crl-16525	121	17	there	there	PRON
crl-16525	121	18	any	any	DET
crl-16525	121	19	”	"	PUNCT
crl-16525	121	20	items	item	NOUN
crl-16525	121	21	that	that	PRON
crl-16525	121	22	fit	fit	VERB
crl-16525	121	23	my	my	PRON
crl-16525	121	24	need	need	NOUN
crl-16525	121	25	the	the	DET
crl-16525	121	26	librarian	librarian	NOUN
crl-16525	121	27	’s	’s	PART
crl-16525	121	28	response	response	NOUN
crl-16525	121	29	to	to	ADP
crl-16525	121	30	a	a	DET
crl-16525	121	31	summons	summon	NOUN
crl-16525	121	32	may	may	AUX
crl-16525	121	33	be	be	AUX
crl-16525	121	34	a	a	DET
crl-16525	121	35	simple	simple	ADJ
crl-16525	121	36	greeting	greeting	NOUN
crl-16525	121	37	,	,	PUNCT
crl-16525	121	38	which	which	PRON
crl-16525	121	39	opens	open	VERB
crl-16525	121	40	a	a	DET
crl-16525	121	41	state	state	NOUN
crl-16525	121	42	of	of	ADP
crl-16525	121	43	talk	talk	NOUN
crl-16525	121	44	but	but	CCONJ
crl-16525	121	45	allows	allow	VERB
crl-16525	121	46	the	the	DET
crl-16525	121	47	student	student	NOUN
crl-16525	121	48	to	to	PART
crl-16525	121	49	shape	shape	VERB
crl-16525	121	50	the	the	DET
crl-16525	121	51	interaction	interaction	NOUN
crl-16525	121	52	.	.	PUNCT
crl-16525	122	1	or	or	CCONJ
crl-16525	122	2	the	the	DET
crl-16525	122	3	librarian	librarian	NOUN
crl-16525	122	4	can	can	AUX
crl-16525	122	5	direct	direct	VERB
crl-16525	122	6	the	the	DET
crl-16525	122	7	talk	talk	NOUN
crl-16525	122	8	to	to	ADP
crl-16525	122	9	a	a	DET
crl-16525	122	10	particular	particular	ADJ
crl-16525	122	11	purpose	purpose	NOUN
crl-16525	122	12	aligned	align	VERB
crl-16525	122	13	with	with	ADP
crl-16525	122	14	professional	professional	ADJ
crl-16525	122	15	identity	identity	NOUN
crl-16525	122	16	(	(	PUNCT
crl-16525	122	17	for	for	ADP
crl-16525	122	18	example	example	NOUN
crl-16525	122	19	:	:	PUNCT
crl-16525	122	20	“	"	PUNCT
crl-16525	122	21	do	do	AUX
crl-16525	122	22	you	you	PRON
crl-16525	122	23	have	have	VERB
crl-16525	122	24	a	a	DET
crl-16525	122	25	reference	reference	NOUN
crl-16525	122	26	question	question	NOUN
crl-16525	122	27	?	?	PUNCT
crl-16525	122	28	”	"	PUNCT
crl-16525	122	29	)	)	PUNCT
crl-16525	122	30	.	.	PUNCT
crl-16525	123	1	the	the	DET
crl-16525	123	2	librarian	librarian	PROPN
crl-16525	123	3	’s	’s	PART
crl-16525	123	4	response	response	NOUN
crl-16525	123	5	to	to	ADP
crl-16525	123	6	a	a	DET
crl-16525	123	7	search	search	NOUN
crl-16525	123	8	engine	engine	NOUN
crl-16525	123	9	bid	bid	NOUN
crl-16525	123	10	may	may	AUX
crl-16525	123	11	lean	lean	VERB
crl-16525	123	12	toward	toward	ADP
crl-16525	123	13	service	service	NOUN
crl-16525	123	14	by	by	ADP
crl-16525	123	15	providing	provide	VERB
crl-16525	123	16	links	link	NOUN
crl-16525	123	17	to	to	ADP
crl-16525	123	18	the	the	DET
crl-16525	123	19	resource	resource	NOUN
crl-16525	123	20	or	or	CCONJ
crl-16525	123	21	information	information	NOUN
crl-16525	123	22	needed	need	VERB
crl-16525	123	23	with	with	ADP
crl-16525	123	24	no	no	DET
crl-16525	123	25	greeting	greeting	NOUN
crl-16525	123	26	.	.	PUNCT
crl-16525	124	1	alternatively	alternatively	ADV
crl-16525	124	2	,	,	PUNCT
crl-16525	124	3	the	the	DET
crl-16525	124	4	librarian	librarian	NOUN
crl-16525	124	5	may	may	AUX
crl-16525	124	6	lean	lean	VERB
crl-16525	124	7	toward	toward	ADP
crl-16525	124	8	teaching	teaching	NOUN
crl-16525	124	9	by	by	ADP
crl-16525	124	10	engaging	engage	VERB
crl-16525	124	11	in	in	ADP
crl-16525	124	12	conversation	conversation	NOUN
crl-16525	124	13	about	about	ADP
crl-16525	124	14	the	the	DET
crl-16525	124	15	underlying	underlie	VERB
crl-16525	124	16	research	research	NOUN
crl-16525	124	17	need	need	NOUN
crl-16525	124	18	.	.	PUNCT
crl-16525	125	1	in	in	ADP
crl-16525	125	2	response	response	NOUN
crl-16525	125	3	to	to	ADP
crl-16525	125	4	a	a	DET
crl-16525	125	5	retail	retail	ADJ
crl-16525	125	6	bid—“is	bid—“is	PROPN
crl-16525	125	7	there	there	ADV
crl-16525	125	8	a	a	DET
crl-16525	125	9	book	book	NOUN
crl-16525	125	10	on	on	ADP
crl-16525	125	11	rosie	rosie	PROPN
crl-16525	125	12	the	the	DET
crl-16525	125	13	rivter	rivter	NOUN
crl-16525	126	1	[	[	X
crl-16525	126	2	sic]?”—the	sic]?”—the	DET
crl-16525	126	3	librarian	librarian	NOUN
crl-16525	126	4	can	can	AUX
crl-16525	126	5	provide	provide	VERB
crl-16525	126	6	links	link	NOUN
crl-16525	126	7	to	to	PART
crl-16525	126	8	catalog	catalog	VERB
crl-16525	126	9	records	record	NOUN
crl-16525	126	10	that	that	PRON
crl-16525	126	11	fit	fit	VERB
crl-16525	126	12	the	the	DET
crl-16525	126	13	need	need	NOUN
crl-16525	126	14	or	or	CCONJ
crl-16525	126	15	instead	instead	ADV
crl-16525	126	16	choose	choose	VERB
crl-16525	126	17	to	to	PART
crl-16525	126	18	greet	greet	VERB
crl-16525	126	19	the	the	DET
crl-16525	126	20	student	student	NOUN
crl-16525	126	21	,	,	PUNCT
crl-16525	126	22	express	express	VERB
crl-16525	126	23	interest	interest	NOUN
crl-16525	126	24	in	in	ADP
crl-16525	126	25	the	the	DET
crl-16525	126	26	topic	topic	NOUN
crl-16525	126	27	,	,	PUNCT
crl-16525	126	28	or	or	CCONJ
crl-16525	126	29	inquire	inquire	VERB
crl-16525	126	30	about	about	ADP
crl-16525	126	31	the	the	DET
crl-16525	126	32	scope	scope	NOUN
crl-16525	126	33	of	of	ADP
crl-16525	126	34	the	the	DET
crl-16525	126	35	assignment	assignment	NOUN
crl-16525	126	36	.	.	PUNCT
crl-16525	127	1	to	to	PART
crl-16525	127	2	illustrate	illustrate	VERB
crl-16525	127	3	how	how	SCONJ
crl-16525	127	4	recognition	recognition	NOUN
crl-16525	127	5	operates	operate	VERB
crl-16525	127	6	in	in	ADP
crl-16525	127	7	opening	opening	NOUN
crl-16525	127	8	exchanges	exchange	NOUN
crl-16525	127	9	,	,	PUNCT
crl-16525	127	10	see	see	VERB
crl-16525	127	11	transcripts	transcript	NOUN
crl-16525	127	12	1	1	NUM
crl-16525	127	13	and	and	CCONJ
crl-16525	127	14	2	2	NUM
crl-16525	127	15	.	.	X
crl-16525	127	16	both	both	DET
crl-16525	127	17	student	student	NOUN
crl-16525	127	18	opening	opening	NOUN
crl-16525	127	19	bids	bid	NOUN
crl-16525	127	20	lack	lack	VERB
crl-16525	127	21	relational	relational	ADJ
crl-16525	127	22	cues	cue	NOUN
crl-16525	127	23	:	:	PUNCT
crl-16525	127	24	“	"	PUNCT
crl-16525	127	25	do	do	AUX
crl-16525	127	26	you	you	PRON
crl-16525	127	27	hear	hear	VERB
crl-16525	127	28	that	that	PRON
crl-16525	127	29	bird	bird	NOUN
crl-16525	127	30	sound	sound	NOUN
crl-16525	127	31	?	?	PUNCT
crl-16525	127	32	”	"	PUNCT
crl-16525	127	33	“	"	PUNCT
crl-16525	127	34	is	be	AUX
crl-16525	127	35	the	the	DET
crl-16525	127	36	third	third	ADJ
crl-16525	127	37	floor	floor	NOUN
crl-16525	127	38	of	of	ADP
crl-16525	127	39	the	the	DET
crl-16525	127	40	library	library	NOUN
crl-16525	127	41	a	a	DET
crl-16525	127	42	quite	quite	ADV
crl-16525	127	43	[	[	X
crl-16525	127	44	sic	sic	ADJ
crl-16525	127	45	]	]	X
crl-16525	127	46	zone	zone	NOUN
crl-16525	127	47	?	?	PUNCT
crl-16525	127	48	”	"	PUNCT
crl-16525	127	49	and	and	CCONJ
crl-16525	127	50	both	both	PRON
crl-16525	127	51	impose	impose	VERB
crl-16525	127	52	a	a	DET
crl-16525	127	53	stereotypical	stereotypical	ADJ
crl-16525	127	54	librarian	librarian	ADJ
crl-16525	127	55	identity	identity	NOUN
crl-16525	127	56	as	as	ADP
crl-16525	127	57	someone	someone	PRON
crl-16525	127	58	responsible	responsible	ADJ
crl-16525	127	59	for	for	ADP
crl-16525	127	60	maintaining	maintain	VERB
crl-16525	127	61	silence	silence	NOUN
crl-16525	127	62	.	.	PUNCT
crl-16525	128	1	both	both	DET
crl-16525	128	2	librarians	librarian	NOUN
crl-16525	128	3	greet	greet	VERB
crl-16525	128	4	the	the	DET
crl-16525	128	5	student	student	NOUN
crl-16525	128	6	,	,	PUNCT
crl-16525	128	7	leading	lead	VERB
crl-16525	128	8	to	to	ADP
crl-16525	128	9	an	an	DET
crl-16525	128	10	open	open	ADJ
crl-16525	128	11	state	state	NOUN
crl-16525	128	12	of	of	ADP
crl-16525	128	13	talk	talk	NOUN
crl-16525	128	14	.	.	PUNCT
crl-16525	129	1	in	in	ADP
crl-16525	129	2	transcript	transcript	NOUN
crl-16525	129	3	1	1	NUM
crl-16525	129	4	,	,	PUNCT
crl-16525	129	5	recognition	recognition	NOUN
crl-16525	129	6	is	be	AUX
crl-16525	129	7	delayed	delay	VERB
crl-16525	129	8	because	because	SCONJ
crl-16525	129	9	the	the	DET
crl-16525	129	10	student	student	NOUN
crl-16525	129	11	assumes	assume	VERB
crl-16525	129	12	incorrectly	incorrectly	ADV
crl-16525	129	13	that	that	SCONJ
crl-16525	129	14	the	the	DET
crl-16525	129	15	librarian	librarian	NOUN
crl-16525	129	16	is	be	AUX
crl-16525	129	17	located	locate	VERB
crl-16525	129	18	nearby	nearby	ADV
crl-16525	129	19	and	and	CCONJ
crl-16525	129	20	can	can	AUX
crl-16525	129	21	hear	hear	VERB
crl-16525	129	22	the	the	DET
crl-16525	129	23	disturbance	disturbance	NOUN
crl-16525	129	24	.	.	PUNCT
crl-16525	130	1	once	once	SCONJ
crl-16525	130	2	the	the	DET
crl-16525	130	3	confusion	confusion	NOUN
crl-16525	130	4	is	be	AUX
crl-16525	130	5	resolved	resolve	VERB
crl-16525	130	6	,	,	PUNCT
crl-16525	130	7	the	the	DET
crl-16525	130	8	librarian	librarian	ADJ
crl-16525	130	9	responds	respond	VERB
crl-16525	130	10	to	to	ADP
crl-16525	130	11	the	the	DET
crl-16525	130	12	complaint	complaint	NOUN
crl-16525	130	13	as	as	ADP
crl-16525	130	14	a	a	DET
crl-16525	130	15	request	request	NOUN
crl-16525	130	16	for	for	ADP
crl-16525	130	17	service	service	NOUN
crl-16525	130	18	,	,	PUNCT
crl-16525	130	19	implicitly	implicitly	ADV
crl-16525	130	20	accepting	accept	VERB
crl-16525	130	21	the	the	DET
crl-16525	130	22	identity	identity	NOUN
crl-16525	130	23	of	of	ADP
crl-16525	130	24	“	"	PUNCT
crl-16525	130	25	shusher	shusher	ADJ
crl-16525	130	26	”	"	PUNCT
crl-16525	130	27	on	on	ADP
crl-16525	130	28	her	she	PRON
crl-16525	130	29	/	/	SYM
crl-16525	130	30	his	his	PRON
crl-16525	130	31	own	own	ADJ
crl-16525	130	32	behalf	behalf	NOUN
crl-16525	130	33	as	as	ADV
crl-16525	130	34	well	well	ADV
crl-16525	130	35	as	as	ADP
crl-16525	130	36	that	that	PRON
crl-16525	130	37	of	of	ADP
crl-16525	130	38	a	a	DET
crl-16525	130	39	colleague	colleague	NOUN
crl-16525	130	40	at	at	ADP
crl-16525	130	41	the	the	DET
crl-16525	130	42	student	student	NOUN
crl-16525	130	43	’s	’s	PART
crl-16525	130	44	location	location	NOUN
crl-16525	130	45	.	.	PUNCT
crl-16525	131	1	the	the	DET
crl-16525	131	2	librarian	librarian	PROPN
crl-16525	131	3	in	in	ADP
crl-16525	131	4	transcript	transcript	NOUN
crl-16525	131	5	2	2	NUM
crl-16525	131	6	deflects	deflect	NOUN
crl-16525	131	7	the	the	DET
crl-16525	131	8	identity	identity	NOUN
crl-16525	131	9	offered	offer	VERB
crl-16525	131	10	.	.	PUNCT
crl-16525	132	1	rather	rather	ADV
crl-16525	132	2	than	than	ADP
crl-16525	132	3	responding	respond	VERB
crl-16525	132	4	to	to	ADP
crl-16525	132	5	the	the	DET
crl-16525	132	6	implied	imply	VERB
crl-16525	132	7	complaint	complaint	NOUN
crl-16525	132	8	as	as	ADP
crl-16525	132	9	a	a	DET
crl-16525	132	10	bid	bid	NOUN
crl-16525	132	11	for	for	ADP
crl-16525	132	12	service	service	NOUN
crl-16525	132	13	,	,	PUNCT
crl-16525	132	14	she	she	PRON
crl-16525	132	15	/	/	SYM
crl-16525	132	16	he	he	PRON
crl-16525	132	17	reframes	reframe	VERB
crl-16525	132	18	the	the	DET
crl-16525	132	19	question	question	NOUN
crl-16525	132	20	factually	factually	ADV
crl-16525	132	21	,	,	PUNCT
crl-16525	132	22	providing	provide	VERB
crl-16525	132	23	information	information	NOUN
crl-16525	132	24	but	but	CCONJ
crl-16525	132	25	leaving	leave	VERB
crl-16525	132	26	it	it	PRON
crl-16525	132	27	up	up	ADP
crl-16525	132	28	to	to	ADP
crl-16525	132	29	the	the	DET
crl-16525	132	30	student	student	NOUN
crl-16525	132	31	to	to	PART
crl-16525	132	32	find	find	VERB
crl-16525	132	33	a	a	DET
crl-16525	132	34	quiet	quiet	ADJ
crl-16525	132	35	place	place	NOUN
crl-16525	132	36	to	to	PART
crl-16525	132	37	study	study	VERB
crl-16525	132	38	.	.	PUNCT
crl-16525	133	1	transcript	transcript	NOUN
crl-16525	133	2	1	1	NUM
crl-16525	133	3	ul1	ul1	PROPN
crl-16525	133	4	3104462	3104462	NUM
crl-16525	133	5	19:41	19:41	NUM
crl-16525	133	6	[	[	X
crl-16525	133	7	student	student	NOUN
crl-16525	133	8	]	]	X
crl-16525	133	9	do	do	AUX
crl-16525	133	10	you	you	PRON
crl-16525	133	11	hear	hear	VERB
crl-16525	133	12	that	that	PRON
crl-16525	133	13	bird	bird	NOUN
crl-16525	133	14	sound	sound	NOUN
crl-16525	133	15	?	?	PUNCT
crl-16525	134	1	19:41	19:41	NUM
crl-16525	135	1	[	[	X
crl-16525	135	2	librarian	librarian	X
crl-16525	135	3	]	]	X
crl-16525	135	4	hello	hello	NOUN
crl-16525	135	5	19:41	19:41	NUM
crl-16525	135	6	[	[	X
crl-16525	135	7	student	student	NOUN
crl-16525	135	8	]	]	X
crl-16525	135	9	do	do	AUX
crl-16525	135	10	you	you	PRON
crl-16525	135	11	hear	hear	VERB
crl-16525	135	12	it	it	PRON
crl-16525	135	13	?	?	PUNCT
crl-16525	136	1	19:42	19:42	NUM
crl-16525	136	2	[	[	X
crl-16525	136	3	librarian	librarian	X
crl-16525	136	4	]	]	X
crl-16525	136	5	i	i	PRON
crl-16525	136	6	’m	’m	VERB
crl-16525	136	7	in	in	ADP
crl-16525	136	8	[	[	X
crl-16525	136	9	campus	campus	NOUN
crl-16525	136	10	]	]	PUNCT
crl-16525	136	11	library	library	NOUN
crl-16525	136	12	19:42	19:42	NUM
crl-16525	136	13	[	[	X
crl-16525	136	14	student	student	NOUN
crl-16525	136	15	]	]	X
crl-16525	136	16	i	i	PRON
crl-16525	136	17	’m	’m	VERB
crl-16525	136	18	on	on	ADP
crl-16525	136	19	the	the	DET
crl-16525	136	20	second	second	ADJ
crl-16525	136	21	floor	floor	NOUN
crl-16525	136	22	and	and	CCONJ
crl-16525	136	23	there	there	PRON
crl-16525	136	24	is	be	VERB
crl-16525	136	25	an	an	DET
crl-16525	136	26	obnoxious	obnoxious	ADJ
crl-16525	136	27	chirping	chirping	ADJ
crl-16525	136	28	19:42	19:42	NUM
crl-16525	136	29	[	[	X
crl-16525	136	30	librarian	librarian	X
crl-16525	136	31	]	]	X
crl-16525	136	32	i	i	PRON
crl-16525	136	33	’ll	’ll	AUX
crl-16525	136	34	call	call	VERB
crl-16525	136	35	over	over	ADP
crl-16525	136	36	to	to	ADP
crl-16525	136	37	the	the	DET
crl-16525	136	38	desk	desk	NOUN
crl-16525	136	39	and	and	CCONJ
crl-16525	136	40	report	report	VERB
crl-16525	136	41	19:42	19:42	NUM
crl-16525	136	42	[	[	X
crl-16525	136	43	student	student	NOUN
crl-16525	136	44	]	]	PUNCT
crl-16525	136	45	thank	thank	VERB
crl-16525	136	46	you	you	PRON
crl-16525	136	47	19:44	19:44	NUM
crl-16525	137	1	[	[	X
crl-16525	137	2	librarian	librarian	X
crl-16525	137	3	]	]	PUNCT
crl-16525	137	4	a	a	DET
crl-16525	137	5	librarian	librarian	NOUN
crl-16525	137	6	is	be	AUX
crl-16525	137	7	coming	come	VERB
crl-16525	137	8	to	to	PART
crl-16525	137	9	look	look	VERB
crl-16525	137	10	…	…	PUNCT
crl-16525	137	11	19:44	19:44	NUM
crl-16525	137	12	[	[	X
crl-16525	137	13	student	student	NOUN
crl-16525	137	14	]	]	PUNCT
crl-16525	137	15	thank	thank	VERB
crl-16525	137	16	you	you	PRON
crl-16525	137	17	:)	:)	NOUN
crl-16525	137	18	19:44	19:44	NUM
crl-16525	137	19	[	[	X
crl-16525	137	20	student	student	NOUN
crl-16525	137	21	]	]	PUNCT
crl-16525	137	22	this	this	PRON
crl-16525	137	23	is	be	AUX
crl-16525	137	24	so	so	ADV
crl-16525	137	25	cool	cool	ADJ
crl-16525	138	1	19:44	19:44	NUM
crl-16525	139	1	[	[	X
crl-16525	139	2	student	student	NOUN
crl-16525	139	3	]	]	X
crl-16525	140	1	i	i	PRON
crl-16525	140	2	love	love	VERB
crl-16525	140	3	i	i	PRON
crl-16525	140	4	m	m	VERB
crl-16525	140	5	a	a	DET
crl-16525	140	6	librarian	librarian	ADJ
crl-16525	140	7	19:45	19:45	NUM
crl-16525	140	8	[	[	X
crl-16525	140	9	student	student	NOUN
crl-16525	140	10	]	]	PUNCT
crl-16525	140	11	have	have	VERB
crl-16525	140	12	a	a	DET
crl-16525	140	13	great	great	ADJ
crl-16525	140	14	day	day	NOUN
crl-16525	140	15	!	!	PUNCT
crl-16525	140	16	!	!	PUNCT
crl-16525	141	1	transcript	transcript	NOUN
crl-16525	141	2	2	2	NUM
crl-16525	141	3	ul2	ul2	VERB
crl-16525	141	4	12.162822	12.162822	NUM
crl-16525	141	5	11:28	11:28	NUM
crl-16525	142	1	[	[	X
crl-16525	142	2	student	student	NOUN
crl-16525	142	3	]	]	PUNCT
crl-16525	142	4	is	be	AUX
crl-16525	142	5	the	the	DET
crl-16525	142	6	third	third	ADJ
crl-16525	142	7	floor	floor	NOUN
crl-16525	142	8	of	of	ADP
crl-16525	142	9	the	the	DET
crl-16525	142	10	library	library	NOUN
crl-16525	142	11	a	a	DET
crl-16525	142	12	quite	quite	ADJ
crl-16525	142	13	zone	zone	NOUN
crl-16525	142	14	?	?	PUNCT
crl-16525	143	1	11:28	11:28	NUM
crl-16525	144	1	[	[	X
crl-16525	144	2	librarian	librarian	X
crl-16525	144	3	]	]	X
crl-16525	144	4	hello	hello	PROPN
crl-16525	144	5	11:28	11:28	NUM
crl-16525	145	1	[	[	X
crl-16525	145	2	librarian	librarian	X
crl-16525	145	3	]	]	X
crl-16525	145	4	the	the	DET
crl-16525	145	5	third	third	ADJ
crl-16525	145	6	floor	floor	NOUN
crl-16525	145	7	is	be	AUX
crl-16525	145	8	fairly	fairly	ADV
crl-16525	145	9	quiet	quiet	ADJ
crl-16525	145	10	.	.	PUNCT
crl-16525	146	1	11:29	11:29	NUM
crl-16525	147	1	[	[	X
crl-16525	147	2	librarian	librarian	X
crl-16525	147	3	]	]	PUNCT
crl-16525	147	4	there	there	PRON
crl-16525	147	5	are	be	VERB
crl-16525	147	6	study	study	NOUN
crl-16525	147	7	carrels	carrel	NOUN
crl-16525	147	8	on	on	ADP
crl-16525	147	9	the	the	DET
crl-16525	147	10	3rd	3rd	ADJ
crl-16525	147	11	floor	floor	NOUN
crl-16525	147	12	.	.	PUNCT
crl-16525	148	1	the	the	DET
crl-16525	148	2	lower	low	ADJ
crl-16525	148	3	level	level	NOUN
crl-16525	148	4	is	be	AUX
crl-16525	148	5	also	also	ADV
crl-16525	148	6	quiet	quiet	ADJ
crl-16525	148	7	.	.	PUNCT
crl-16525	149	1	11:30	11:30	NUM
crl-16525	149	2	[	[	X
crl-16525	149	3	student	student	NOUN
crl-16525	149	4	]	]	PUNCT
crl-16525	149	5	thank	thank	VERB
crl-16525	149	6	you	you	PRON
crl-16525	149	7	i	i	PRON
crl-16525	149	8	just	just	ADV
crl-16525	149	9	was	be	AUX
crl-16525	149	10	n’t	not	PART
crl-16525	149	11	sure	sure	ADJ
crl-16525	149	12	.	.	PUNCT
crl-16525	150	1	heard	hear	VERB
crl-16525	150	2	lots	lot	NOUN
crl-16525	150	3	of	of	ADP
crl-16525	150	4	chatter	chatter	NOUN
crl-16525	150	5	on	on	ADP
crl-16525	150	6	the	the	DET
crl-16525	150	7	third	third	ADJ
crl-16525	150	8	floor	floor	NOUN
crl-16525	150	9	so	so	ADV
crl-16525	150	10	was	be	AUX
crl-16525	150	11	n’t	not	PART
crl-16525	150	12	sure	sure	ADJ
crl-16525	150	13	11:30	11:30	NUM
crl-16525	150	14	[	[	X
crl-16525	150	15	librarian	librarian	X
crl-16525	150	16	]	]	X
crl-16525	150	17	what	what	DET
crl-16525	150	18	area	area	NOUN
crl-16525	150	19	of	of	ADP
crl-16525	150	20	the	the	DET
crl-16525	150	21	third	third	ADJ
crl-16525	150	22	floor/	floor/	NUM
crl-16525	150	23	11:31	11:31	NUM
crl-16525	151	1	[	[	X
crl-16525	151	2	librarian	librarian	NOUN
crl-16525	151	3	]	]	PUNCT
crl-16525	151	4	?	?	PUNCT
crl-16525	152	1	opening	open	VERB
crl-16525	152	2	exchanges	exchange	NOUN
crl-16525	152	3	in	in	ADP
crl-16525	152	4	virtual	virtual	ADJ
crl-16525	152	5	reference	reference	NOUN
crl-16525	152	6	shape	shape	VERB
crl-16525	152	7	the	the	DET
crl-16525	152	8	potential	potential	NOUN
crl-16525	152	9	for	for	ADP
crl-16525	152	10	teaching	teach	VERB
crl-16525	152	11	463	463	NUM
crl-16525	152	12	the	the	DET
crl-16525	152	13	student	student	NOUN
crl-16525	152	14	returns	return	VERB
crl-16525	152	15	with	with	ADP
crl-16525	152	16	an	an	DET
crl-16525	152	17	observation	observation	NOUN
crl-16525	152	18	about	about	ADP
crl-16525	152	19	“	"	PUNCT
crl-16525	152	20	lots	lot	NOUN
crl-16525	152	21	of	of	ADP
crl-16525	152	22	chatter	chatter	NOUN
crl-16525	152	23	,	,	PUNCT
crl-16525	152	24	”	"	PUNCT
crl-16525	152	25	prompting	prompt	VERB
crl-16525	152	26	the	the	DET
crl-16525	152	27	librarian	librarian	NOUN
crl-16525	152	28	to	to	PART
crl-16525	152	29	ask	ask	VERB
crl-16525	152	30	for	for	ADP
crl-16525	152	31	more	more	ADJ
crl-16525	152	32	detail	detail	NOUN
crl-16525	152	33	,	,	PUNCT
crl-16525	152	34	but	but	CCONJ
crl-16525	152	35	the	the	DET
crl-16525	152	36	student	student	NOUN
crl-16525	152	37	leaves	leave	VERB
crl-16525	152	38	the	the	DET
crl-16525	152	39	chat	chat	NOUN
crl-16525	152	40	.	.	PUNCT
crl-16525	153	1	the	the	DET
crl-16525	153	2	student	student	NOUN
crl-16525	153	3	returns	return	VERB
crl-16525	153	4	30	30	NUM
crl-16525	153	5	minutes	minute	NOUN
crl-16525	153	6	later	later	ADV
crl-16525	153	7	with	with	ADP
crl-16525	153	8	another	another	DET
crl-16525	153	9	complaint	complaint	NOUN
crl-16525	153	10	(	(	PUNCT
crl-16525	153	11	transcript	transcript	NOUN
crl-16525	153	12	not	not	PART
crl-16525	153	13	included	include	VERB
crl-16525	153	14	)	)	PUNCT
crl-16525	153	15	.	.	PUNCT
crl-16525	154	1	ca	can	AUX
crl-16525	154	2	theory	theory	NOUN
crl-16525	154	3	indicates	indicate	VERB
crl-16525	154	4	that	that	SCONJ
crl-16525	154	5	if	if	SCONJ
crl-16525	154	6	the	the	DET
crl-16525	154	7	student	student	NOUN
crl-16525	154	8	were	be	AUX
crl-16525	154	9	actually	actually	ADV
crl-16525	154	10	asking	ask	VERB
crl-16525	154	11	a	a	DET
crl-16525	154	12	question	question	NOUN
crl-16525	154	13	,	,	PUNCT
crl-16525	154	14	information	information	NOUN
crl-16525	154	15	would	would	AUX
crl-16525	154	16	be	be	AUX
crl-16525	154	17	a	a	DET
crl-16525	154	18	preferred	preferred	ADJ
crl-16525	154	19	response	response	NOUN
crl-16525	154	20	.	.	PUNCT
crl-16525	155	1	the	the	DET
crl-16525	155	2	renewed	renew	VERB
crl-16525	155	3	complaint	complaint	NOUN
crl-16525	155	4	shows	show	VERB
crl-16525	155	5	the	the	DET
crl-16525	155	6	question	question	NOUN
crl-16525	155	7	was	be	AUX
crl-16525	155	8	an	an	DET
crl-16525	155	9	implied	imply	VERB
crl-16525	155	10	bid	bid	NOUN
crl-16525	155	11	for	for	ADP
crl-16525	155	12	service	service	NOUN
crl-16525	155	13	.	.	PUNCT
crl-16525	156	1	ul2	ul2	PROPN
crl-16525	156	2	librarians	librarian	NOUN
crl-16525	156	3	staffed	staff	VERB
crl-16525	156	4	live	live	VERB
crl-16525	156	5	chat	chat	NOUN
crl-16525	156	6	from	from	ADP
crl-16525	156	7	a	a	DET
crl-16525	156	8	service	service	NOUN
crl-16525	156	9	desk	desk	NOUN
crl-16525	156	10	,	,	PUNCT
crl-16525	156	11	so	so	SCONJ
crl-16525	156	12	it	it	PRON
crl-16525	156	13	might	might	AUX
crl-16525	156	14	not	not	PART
crl-16525	156	15	be	be	AUX
crl-16525	156	16	possible	possible	ADJ
crl-16525	156	17	for	for	SCONJ
crl-16525	156	18	them	they	PRON
crl-16525	156	19	to	to	PART
crl-16525	156	20	intervene	intervene	VERB
crl-16525	156	21	in	in	ADP
crl-16525	156	22	person	person	NOUN
crl-16525	156	23	,	,	PUNCT
crl-16525	156	24	even	even	ADV
crl-16525	156	25	if	if	SCONJ
crl-16525	156	26	they	they	PRON
crl-16525	156	27	had	have	AUX
crl-16525	156	28	wanted	want	VERB
crl-16525	156	29	to	to	PART
crl-16525	156	30	.	.	PUNCT
crl-16525	157	1	in	in	ADP
crl-16525	157	2	transcript	transcript	NOUN
crl-16525	157	3	3	3	NUM
crl-16525	157	4	,	,	PUNCT
crl-16525	157	5	the	the	DET
crl-16525	157	6	student	student	NOUN
crl-16525	157	7	opens	open	VERB
crl-16525	157	8	with	with	ADP
crl-16525	157	9	a	a	DET
crl-16525	157	10	bid	bid	NOUN
crl-16525	157	11	for	for	ADP
crl-16525	157	12	a	a	DET
crl-16525	157	13	specific	specific	ADJ
crl-16525	157	14	item	item	NOUN
crl-16525	157	15	.	.	PUNCT
crl-16525	158	1	the	the	DET
crl-16525	158	2	librarian	librarian	PROPN
crl-16525	158	3	makes	make	VERB
crl-16525	158	4	a	a	DET
crl-16525	158	5	preferred	preferred	ADJ
crl-16525	158	6	response	response	NOUN
crl-16525	158	7	:	:	PUNCT
crl-16525	158	8	offering	offer	VERB
crl-16525	158	9	to	to	PART
crl-16525	158	10	look	look	VERB
crl-16525	158	11	for	for	ADP
crl-16525	158	12	the	the	DET
crl-16525	158	13	item	item	NOUN
crl-16525	158	14	.	.	PUNCT
crl-16525	159	1	however	however	ADV
crl-16525	159	2	,	,	PUNCT
crl-16525	159	3	the	the	DET
crl-16525	159	4	librarian	librarian	NOUN
crl-16525	159	5	conveys	convey	VERB
crl-16525	159	6	warmth	warmth	NOUN
crl-16525	159	7	by	by	ADP
crl-16525	159	8	greeting	greet	VERB
crl-16525	159	9	the	the	DET
crl-16525	159	10	student	student	NOUN
crl-16525	159	11	and	and	CCONJ
crl-16525	159	12	by	by	ADP
crl-16525	159	13	saying	say	VERB
crl-16525	159	14	“	"	PUNCT
crl-16525	159	15	i	i	PRON
crl-16525	159	16	’d	’d	NOUN
crl-16525	159	17	be	be	AUX
crl-16525	159	18	happy	happy	ADJ
crl-16525	159	19	to	to	PART
crl-16525	159	20	,	,	PUNCT
crl-16525	159	21	”	"	PUNCT
crl-16525	159	22	which	which	PRON
crl-16525	159	23	prompts	prompt	VERB
crl-16525	159	24	the	the	DET
crl-16525	159	25	student	student	NOUN
crl-16525	159	26	to	to	PART
crl-16525	159	27	recognize	recognize	VERB
crl-16525	159	28	that	that	SCONJ
crl-16525	159	29	this	this	PRON
crl-16525	159	30	is	be	AUX
crl-16525	159	31	not	not	PART
crl-16525	159	32	an	an	DET
crl-16525	159	33	automated	automate	VERB
crl-16525	159	34	response	response	NOUN
crl-16525	159	35	.	.	PUNCT
crl-16525	160	1	the	the	DET
crl-16525	160	2	question	question	NOUN
crl-16525	160	3	“	"	PUNCT
crl-16525	160	4	are	be	AUX
crl-16525	160	5	you	you	PRON
crl-16525	160	6	a	a	DET
crl-16525	160	7	computer	computer	NOUN
crl-16525	160	8	?	?	PUNCT
crl-16525	160	9	”	"	PUNCT
crl-16525	160	10	suggests	suggest	VERB
crl-16525	160	11	that	that	SCONJ
crl-16525	160	12	the	the	DET
crl-16525	160	13	student	student	NOUN
crl-16525	160	14	lacks	lack	VERB
crl-16525	160	15	social	social	ADJ
crl-16525	160	16	cues	cue	NOUN
crl-16525	160	17	to	to	PART
crl-16525	160	18	frame	frame	VERB
crl-16525	160	19	the	the	DET
crl-16525	160	20	encounter	encounter	NOUN
crl-16525	160	21	as	as	ADP
crl-16525	160	22	a	a	DET
crl-16525	160	23	conversation	conversation	NOUN
crl-16525	160	24	with	with	ADP
crl-16525	160	25	a	a	DET
crl-16525	160	26	professional	professional	ADJ
crl-16525	160	27	rather	rather	ADV
crl-16525	160	28	than	than	ADP
crl-16525	160	29	a	a	DET
crl-16525	160	30	retail	retail	ADJ
crl-16525	160	31	transaction	transaction	NOUN
crl-16525	160	32	.	.	PUNCT
crl-16525	161	1	after	after	ADP
crl-16525	161	2	confirming	confirm	VERB
crl-16525	161	3	that	that	SCONJ
crl-16525	161	4	the	the	DET
crl-16525	161	5	librarian	librarian	NOUN
crl-16525	161	6	is	be	AUX
crl-16525	161	7	not	not	PART
crl-16525	161	8	a	a	DET
crl-16525	161	9	computer	computer	NOUN
crl-16525	161	10	,	,	PUNCT
crl-16525	161	11	the	the	DET
crl-16525	161	12	next	next	ADJ
crl-16525	161	13	guess	guess	NOUN
crl-16525	161	14	about	about	ADP
crl-16525	161	15	identity	identity	NOUN
crl-16525	161	16	is	be	AUX
crl-16525	161	17	that	that	PRON
crl-16525	161	18	of	of	ADP
crl-16525	161	19	a	a	DET
crl-16525	161	20	student	student	NOUN
crl-16525	161	21	assistant	assistant	NOUN
crl-16525	161	22	.	.	PUNCT
crl-16525	162	1	the	the	DET
crl-16525	162	2	student	student	NOUN
crl-16525	162	3	’s	’	VERB
crl-16525	162	4	delight	delight	ADJ
crl-16525	162	5	about	about	ADP
crl-16525	162	6	interacting	interact	VERB
crl-16525	162	7	with	with	ADP
crl-16525	162	8	a	a	DET
crl-16525	162	9	librarian	librarian	ADJ
crl-16525	162	10	(	(	PUNCT
crl-16525	162	11	“	"	PUNCT
crl-16525	162	12	nice	nice	ADJ
crl-16525	162	13	!	!	PUNCT
crl-16525	162	14	!	!	PUNCT
crl-16525	162	15	”	"	PUNCT
crl-16525	162	16	)	)	PUNCT
crl-16525	162	17	is	be	AUX
crl-16525	162	18	endearing	endear	VERB
crl-16525	162	19	.	.	PUNCT
crl-16525	163	1	the	the	DET
crl-16525	163	2	opening	opening	NOUN
crl-16525	163	3	bid	bid	NOUN
crl-16525	163	4	in	in	ADP
crl-16525	163	5	transcript	transcript	NOUN
crl-16525	163	6	4	4	NUM
crl-16525	163	7	is	be	AUX
crl-16525	163	8	an	an	DET
crl-16525	163	9	implied	imply	VERB
crl-16525	163	10	complaint	complaint	NOUN
crl-16525	163	11	about	about	ADP
crl-16525	163	12	circulation	circulation	NOUN
crl-16525	163	13	policy	policy	NOUN
crl-16525	163	14	.	.	PUNCT
crl-16525	164	1	here	here	ADV
crl-16525	164	2	the	the	DET
crl-16525	164	3	librarian	librarian	ADJ
crl-16525	164	4	responds	respond	VERB
crl-16525	164	5	with	with	ADP
crl-16525	164	6	a	a	DET
crl-16525	164	7	greeting	greeting	NOUN
crl-16525	164	8	to	to	PART
crl-16525	164	9	start	start	VERB
crl-16525	164	10	a	a	DET
crl-16525	164	11	conversation	conversation	NOUN
crl-16525	164	12	.	.	PUNCT
crl-16525	165	1	the	the	DET
crl-16525	165	2	next	next	ADJ
crl-16525	165	3	move	move	NOUN
crl-16525	165	4	is	be	AUX
crl-16525	165	5	to	to	PART
crl-16525	165	6	answer	answer	VERB
crl-16525	165	7	the	the	DET
crl-16525	165	8	question	question	NOUN
crl-16525	165	9	.	.	PUNCT
crl-16525	166	1	however	however	ADV
crl-16525	166	2	,	,	PUNCT
crl-16525	166	3	the	the	DET
crl-16525	166	4	librarian	librarian	NOUN
crl-16525	166	5	does	do	AUX
crl-16525	166	6	not	not	PART
crl-16525	166	7	consider	consider	VERB
crl-16525	166	8	the	the	DET
crl-16525	166	9	transaction	transaction	NOUN
crl-16525	166	10	complete	complete	ADJ
crl-16525	166	11	after	after	ADP
crl-16525	166	12	providing	provide	VERB
crl-16525	166	13	information	information	NOUN
crl-16525	166	14	.	.	PUNCT
crl-16525	167	1	an	an	DET
crl-16525	167	2	option	option	NOUN
crl-16525	167	3	for	for	ADP
crl-16525	167	4	meeting	meet	VERB
crl-16525	167	5	the	the	DET
crl-16525	167	6	underlying	underlie	VERB
crl-16525	167	7	need	need	NOUN
crl-16525	167	8	(	(	PUNCT
crl-16525	167	9	using	use	VERB
crl-16525	167	10	a	a	DET
crl-16525	167	11	scanning	scanning	NOUN
crl-16525	167	12	service	service	NOUN
crl-16525	167	13	)	)	PUNCT
crl-16525	167	14	quickly	quickly	ADV
crl-16525	167	15	follows	follow	VERB
crl-16525	167	16	.	.	PUNCT
crl-16525	168	1	the	the	DET
crl-16525	168	2	conversation	conversation	ADJ
crl-16525	168	3	shifts	shift	NOUN
crl-16525	168	4	(	(	PUNCT
crl-16525	168	5	marked	mark	VERB
crl-16525	168	6	by	by	ADP
crl-16525	168	7	the	the	DET
crl-16525	168	8	student	student	NOUN
crl-16525	168	9	’s	’s	PART
crl-16525	168	10	“	"	PUNCT
crl-16525	168	11	oh	oh	INTJ
crl-16525	168	12	”	"	PUNCT
crl-16525	168	13	)	)	PUNCT
crl-16525	168	14	into	into	ADP
crl-16525	168	15	a	a	DET
crl-16525	168	16	bid	bid	NOUN
crl-16525	168	17	for	for	ADP
crl-16525	168	18	instruction	instruction	NOUN
crl-16525	168	19	:	:	PUNCT
crl-16525	168	20	“	"	PUNCT
crl-16525	168	21	how	how	SCONJ
crl-16525	168	22	do	do	AUX
crl-16525	168	23	i	i	PRON
crl-16525	168	24	do	do	AUX
crl-16525	168	25	that	that	PRON
crl-16525	168	26	?	?	PUNCT
crl-16525	168	27	”	"	PUNCT
crl-16525	168	28	the	the	DET
crl-16525	168	29	librarian	librarian	PROPN
crl-16525	168	30	’s	’s	PART
crl-16525	168	31	next	next	ADJ
crl-16525	168	32	two	two	NUM
crl-16525	168	33	moves	move	NOUN
crl-16525	168	34	save	save	VERB
crl-16525	168	35	face	face	NOUN
crl-16525	168	36	for	for	ADP
crl-16525	168	37	the	the	DET
crl-16525	168	38	student.46	student.46	NOUN
crl-16525	168	39	first	first	ADV
crl-16525	168	40	,	,	PUNCT
crl-16525	168	41	asking	ask	VERB
crl-16525	168	42	“	"	PUNCT
crl-16525	168	43	have	have	AUX
crl-16525	168	44	you	you	PRON
crl-16525	168	45	used	use	VERB
crl-16525	168	46	that	that	SCONJ
crl-16525	168	47	”	"	PUNCT
crl-16525	168	48	makes	make	VERB
crl-16525	168	49	it	it	PRON
crl-16525	168	50	acceptable	acceptable	ADJ
crl-16525	168	51	for	for	SCONJ
crl-16525	168	52	the	the	DET
crl-16525	168	53	student	student	NOUN
crl-16525	168	54	not	not	PART
crl-16525	168	55	to	to	PART
crl-16525	168	56	know	know	VERB
crl-16525	168	57	the	the	DET
crl-16525	168	58	procedure	procedure	NOUN
crl-16525	168	59	.	.	PUNCT
crl-16525	169	1	second	second	ADJ
crl-16525	169	2	,	,	PUNCT
crl-16525	169	3	offering	offer	VERB
crl-16525	169	4	to	to	PART
crl-16525	169	5	“	"	PUNCT
crl-16525	169	6	walk	walk	VERB
crl-16525	169	7	you	you	PRON
crl-16525	169	8	through	through	ADP
crl-16525	169	9	”	"	PUNCT
crl-16525	169	10	makes	make	VERB
crl-16525	169	11	transcript	transcript	NOUN
crl-16525	169	12	3	3	NUM
crl-16525	169	13	ul1	ul1	PROPN
crl-16525	169	14	3092857	3092857	NUM
crl-16525	169	15	14:56	14:56	NUM
crl-16525	170	1	[	[	X
crl-16525	170	2	student	student	NOUN
crl-16525	170	3	]	]	X
crl-16525	170	4	do	do	AUX
crl-16525	170	5	you	you	PRON
crl-16525	170	6	have	have	VERB
crl-16525	170	7	big	big	ADJ
crl-16525	170	8	fish	fish	NOUN
crl-16525	170	9	the	the	DET
crl-16525	170	10	movie	movie	NOUN
crl-16525	170	11	?	?	PUNCT
crl-16525	171	1	14:56	14:56	NUM
crl-16525	172	1	[	[	X
crl-16525	172	2	librarian	librarian	X
crl-16525	172	3	]	]	X
crl-16525	172	4	hi	hi	NOUN
crl-16525	172	5	14:56	14:56	NUM
crl-16525	172	6	[	[	X
crl-16525	172	7	student	student	NOUN
crl-16525	172	8	]	]	X
crl-16525	173	1	hey	hey	INTJ
crl-16525	173	2	14:56	14:56	NUM
crl-16525	173	3	[	[	X
crl-16525	173	4	librarian	librarian	X
crl-16525	173	5	]	]	X
crl-16525	173	6	i	i	PRON
crl-16525	173	7	’d	’d	NOUN
crl-16525	173	8	be	be	AUX
crl-16525	173	9	happy	happy	ADJ
crl-16525	173	10	to	to	PART
crl-16525	173	11	check	check	VERB
crl-16525	173	12	on	on	ADP
crl-16525	173	13	that	that	DET
crl-16525	173	14	14:56	14:56	NUM
crl-16525	174	1	[	[	X
crl-16525	174	2	student	student	NOUN
crl-16525	174	3	]	]	PUNCT
crl-16525	174	4	ok	ok	INTJ
crl-16525	175	1	cool	cool	ADJ
crl-16525	175	2	14:56	14:56	NUM
crl-16525	176	1	[	[	X
crl-16525	176	2	student	student	NOUN
crl-16525	176	3	]	]	PUNCT
crl-16525	176	4	are	be	AUX
crl-16525	176	5	you	you	PRON
crl-16525	176	6	a	a	DET
crl-16525	176	7	computer	computer	NOUN
crl-16525	176	8	?	?	PUNCT
crl-16525	177	1	14:57	14:57	NUM
crl-16525	178	1	[	[	X
crl-16525	178	2	librarian	librarian	X
crl-16525	178	3	]	]	X
crl-16525	178	4	no	no	PROPN
crl-16525	178	5	—	—	PUNCT
crl-16525	178	6	i’m	i’m	NOUN
crl-16525	178	7	a	a	DET
crl-16525	178	8	real	real	ADJ
crl-16525	178	9	person	person	NOUN
crl-16525	178	10	:)	:)	NOUN
crl-16525	178	11	14:57	14:57	NUM
crl-16525	178	12	[	[	X
crl-16525	178	13	student	student	NOUN
crl-16525	178	14	]	]	PUNCT
crl-16525	178	15	are	be	AUX
crl-16525	178	16	you	you	PRON
crl-16525	178	17	a	a	DET
crl-16525	178	18	student	student	NOUN
crl-16525	178	19	?	?	PUNCT
crl-16525	179	1	14:57	14:57	NUM
crl-16525	180	1	[	[	X
crl-16525	180	2	librarian	librarian	X
crl-16525	180	3	]	]	X
crl-16525	180	4	no	no	PROPN
crl-16525	180	5	—	—	PUNCT
crl-16525	180	6	i’m	i’m	NOUN
crl-16525	180	7	a	a	DET
crl-16525	180	8	librarian	librarian	ADJ
crl-16525	180	9	14:57	14:57	NUM
crl-16525	180	10	[	[	X
crl-16525	180	11	librarian	librarian	X
crl-16525	180	12	]	]	X
crl-16525	180	13	are	be	AUX
crl-16525	180	14	you	you	PRON
crl-16525	180	15	looking	look	VERB
crl-16525	180	16	for	for	ADP
crl-16525	180	17	the	the	DET
crl-16525	180	18	tim	tim	PROPN
crl-16525	180	19	burton	burton	PROPN
crl-16525	180	20	movie	movie	NOUN
crl-16525	180	21	?	?	PUNCT
crl-16525	181	1	14:57	14:57	NUM
crl-16525	182	1	[	[	X
crl-16525	182	2	student	student	NOUN
crl-16525	182	3	]	]	X
crl-16525	182	4	nice	nice	ADJ
crl-16525	182	5	!	!	PUNCT
crl-16525	182	6	!	!	PUNCT
crl-16525	183	1	transcript	transcript	VERB
crl-16525	183	2	4	4	NUM
crl-16525	183	3	ul1	ul1	ADJ
crl-16525	183	4	3089270	3089270	NUM
crl-16525	183	5	16:12	16:12	NUM
crl-16525	183	6	[	[	X
crl-16525	183	7	student	student	NOUN
crl-16525	183	8	]	]	PUNCT
crl-16525	183	9	why	why	SCONJ
crl-16525	183	10	am	be	AUX
crl-16525	183	11	i	i	PRON
crl-16525	183	12	not	not	PART
crl-16525	183	13	allowed	allow	VERB
crl-16525	183	14	to	to	PART
crl-16525	183	15	request	request	VERB
crl-16525	183	16	a	a	DET
crl-16525	183	17	periodical	periodical	NOUN
crl-16525	183	18	from	from	ADP
crl-16525	183	19	the	the	DET
crl-16525	183	20	law	law	NOUN
crl-16525	183	21	stacks	stack	NOUN
crl-16525	183	22	?	?	PUNCT
crl-16525	184	1	16:12	16:12	NUM
crl-16525	185	1	[	[	X
crl-16525	185	2	librarian	librarian	X
crl-16525	185	3	]	]	X
crl-16525	185	4	hello	hello	NOUN
crl-16525	185	5	16:12	16:12	NUM
crl-16525	186	1	[	[	X
crl-16525	186	2	librarian	librarian	NOUN
crl-16525	186	3	]	]	X
crl-16525	186	4	periodicals	periodical	NOUN
crl-16525	186	5	can	can	AUX
crl-16525	186	6	not	not	PART
crl-16525	186	7	be	be	AUX
crl-16525	186	8	checkout	checkout	NOUN
crl-16525	186	9	out	out	ADP
crl-16525	186	10	,	,	PUNCT
crl-16525	186	11	they	they	PRON
crl-16525	186	12	stay	stay	VERB
crl-16525	186	13	in	in	ADP
crl-16525	186	14	the	the	DET
crl-16525	186	15	library	library	NOUN
crl-16525	186	16	16:12	16:12	NUM
crl-16525	187	1	[	[	X
crl-16525	187	2	librarian	librarian	NOUN
crl-16525	187	3	]	]	X
crl-16525	187	4	but	but	CCONJ
crl-16525	187	5	you	you	PRON
crl-16525	187	6	can	can	AUX
crl-16525	187	7	request	request	VERB
crl-16525	187	8	a	a	DET
crl-16525	187	9	scan	scan	NOUN
crl-16525	187	10	of	of	ADP
crl-16525	187	11	an	an	DET
crl-16525	187	12	article	article	NOUN
crl-16525	187	13	that	that	PRON
crl-16525	187	14	you	you	PRON
crl-16525	187	15	need	need	VERB
crl-16525	187	16	16:12	16:12	NUM
crl-16525	187	17	[	[	NOUN
crl-16525	187	18	student	student	NOUN
crl-16525	187	19	]	]	X
crl-16525	188	1	oh	oh	INTJ
crl-16525	188	2	,	,	PUNCT
crl-16525	188	3	how	how	SCONJ
crl-16525	188	4	do	do	AUX
crl-16525	188	5	i	i	PRON
crl-16525	188	6	do	do	VERB
crl-16525	188	7	that	that	PRON
crl-16525	188	8	?	?	PUNCT
crl-16525	189	1	16:13	16:13	NUM
crl-16525	190	1	[	[	X
crl-16525	190	2	librarian	librarian	X
crl-16525	190	3	]	]	X
crl-16525	190	4	using	use	VERB
crl-16525	190	5	illiad	illiad	PROPN
crl-16525	190	6	,	,	PUNCT
crl-16525	190	7	our	our	PRON
crl-16525	190	8	inter	inter	ADJ
crl-16525	190	9	-	-	ADJ
crl-16525	190	10	library	library	ADJ
crl-16525	190	11	loan	loan	NOUN
crl-16525	190	12	system	system	NOUN
crl-16525	190	13	16:13	16:13	NUM
crl-16525	190	14	[	[	X
crl-16525	190	15	librarian	librarian	X
crl-16525	190	16	]	]	PUNCT
crl-16525	190	17	have	have	AUX
crl-16525	190	18	you	you	PRON
crl-16525	190	19	used	use	VERB
crl-16525	190	20	that	that	SCONJ
crl-16525	190	21	,	,	PUNCT
crl-16525	190	22	or	or	CCONJ
crl-16525	190	23	i	i	PRON
crl-16525	190	24	can	can	AUX
crl-16525	190	25	walk	walk	VERB
crl-16525	190	26	you	you	PRON
crl-16525	190	27	through	through	ADV
crl-16525	190	28	?	?	PUNCT
crl-16525	191	1	16:13	16:13	NUM
crl-16525	192	1	[	[	X
crl-16525	192	2	student	student	NOUN
crl-16525	192	3	]	]	X
crl-16525	193	1	i	i	PRON
crl-16525	193	2	have	have	AUX
crl-16525	193	3	used	use	VERB
crl-16525	193	4	it	it	PRON
crl-16525	193	5	,	,	PUNCT
crl-16525	193	6	but	but	CCONJ
crl-16525	193	7	could	could	AUX
crl-16525	193	8	use	use	VERB
crl-16525	193	9	some	some	DET
crl-16525	193	10	help	help	NOUN
crl-16525	193	11	464	464	NUM
crl-16525	193	12	college	college	PROPN
crl-16525	193	13	&	&	CCONJ
crl-16525	193	14	research	research	PROPN
crl-16525	193	15	libraries	library	NOUN
crl-16525	193	16	july	july	PROPN
crl-16525	193	17	2016	2016	NUM
crl-16525	193	18	it	it	PRON
crl-16525	193	19	easier	easy	ADJ
crl-16525	193	20	for	for	SCONJ
crl-16525	193	21	the	the	DET
crl-16525	193	22	student	student	NOUN
crl-16525	193	23	to	to	PART
crl-16525	193	24	request	request	VERB
crl-16525	193	25	help	help	NOUN
crl-16525	193	26	.	.	PUNCT
crl-16525	194	1	note	note	VERB
crl-16525	194	2	that	that	SCONJ
crl-16525	194	3	librarian	librarian	PROPN
crl-16525	194	4	offers	offer	VERB
crl-16525	194	5	to	to	PART
crl-16525	194	6	accompany	accompany	VERB
crl-16525	194	7	and	and	CCONJ
crl-16525	194	8	coach	coach	VERB
crl-16525	194	9	the	the	DET
crl-16525	194	10	student	student	NOUN
crl-16525	194	11	,	,	PUNCT
crl-16525	194	12	teaching	teach	VERB
crl-16525	194	13	a	a	DET
crl-16525	194	14	practical	practical	ADJ
crl-16525	194	15	skill	skill	NOUN
crl-16525	194	16	that	that	PRON
crl-16525	194	17	will	will	AUX
crl-16525	194	18	be	be	AUX
crl-16525	194	19	useful	useful	ADJ
crl-16525	194	20	in	in	ADP
crl-16525	194	21	the	the	DET
crl-16525	194	22	future	future	NOUN
crl-16525	194	23	,	,	PUNCT
crl-16525	194	24	rather	rather	ADV
crl-16525	194	25	than	than	ADP
crl-16525	194	26	to	to	PART
crl-16525	194	27	complete	complete	VERB
crl-16525	194	28	the	the	DET
crl-16525	194	29	request	request	NOUN
crl-16525	194	30	for	for	ADP
crl-16525	194	31	the	the	DET
crl-16525	194	32	student	student	NOUN
crl-16525	194	33	.	.	PUNCT
crl-16525	195	1	transcript	transcript	NOUN
crl-16525	195	2	5	5	NUM
crl-16525	195	3	is	be	AUX
crl-16525	195	4	another	another	DET
crl-16525	195	5	example	example	NOUN
crl-16525	195	6	of	of	ADP
crl-16525	195	7	reframing	reframe	VERB
crl-16525	195	8	an	an	DET
crl-16525	195	9	opening	opening	NOUN
crl-16525	195	10	bid	bid	NOUN
crl-16525	195	11	to	to	PART
crl-16525	195	12	balance	balance	VERB
crl-16525	195	13	service	service	NOUN
crl-16525	195	14	and	and	CCONJ
crl-16525	195	15	teacher	teacher	NOUN
crl-16525	195	16	identity	identity	NOUN
crl-16525	195	17	.	.	PUNCT
crl-16525	196	1	the	the	DET
crl-16525	196	2	student	student	NOUN
crl-16525	196	3	’s	’s	PART
crl-16525	196	4	use	use	NOUN
crl-16525	196	5	of	of	ADP
crl-16525	196	6	“	"	PUNCT
crl-16525	196	7	we	we	PRON
crl-16525	196	8	”	"	PUNCT
crl-16525	196	9	is	be	AUX
crl-16525	196	10	an	an	DET
crl-16525	196	11	identity	identity	NOUN
crl-16525	196	12	move	move	NOUN
crl-16525	196	13	associating	associate	VERB
crl-16525	196	14	him	he	PRON
crl-16525	196	15	/	/	SYM
crl-16525	196	16	herself	herself	PRON
crl-16525	196	17	with	with	ADP
crl-16525	196	18	the	the	DET
crl-16525	196	19	library	library	NOUN
crl-16525	196	20	or	or	CCONJ
crl-16525	196	21	the	the	DET
crl-16525	196	22	university	university	NOUN
crl-16525	196	23	.	.	PUNCT
crl-16525	197	1	the	the	DET
crl-16525	197	2	use	use	NOUN
crl-16525	197	3	of	of	ADP
crl-16525	197	4	“	"	PUNCT
crl-16525	197	5	rent	rent	NOUN
crl-16525	197	6	”	"	PUNCT
crl-16525	197	7	(	(	PUNCT
crl-16525	197	8	rather	rather	ADV
crl-16525	197	9	than	than	SCONJ
crl-16525	197	10	“	"	PUNCT
crl-16525	197	11	borrow	borrow	VERB
crl-16525	197	12	”	"	PUNCT
crl-16525	197	13	or	or	CCONJ
crl-16525	197	14	“	"	PUNCT
crl-16525	197	15	check	check	VERB
crl-16525	197	16	out	out	ADP
crl-16525	197	17	”	"	PUNCT
crl-16525	197	18	)	)	PUNCT
crl-16525	197	19	frames	frame	VERB
crl-16525	197	20	the	the	DET
crl-16525	197	21	question	question	NOUN
crl-16525	197	22	as	as	ADP
crl-16525	197	23	a	a	DET
crl-16525	197	24	retail	retail	ADJ
crl-16525	197	25	inquiry	inquiry	NOUN
crl-16525	197	26	.	.	PUNCT
crl-16525	198	1	the	the	DET
crl-16525	198	2	librarian	librarian	PROPN
crl-16525	198	3	answers	answer	VERB
crl-16525	198	4	the	the	DET
crl-16525	198	5	question	question	NOUN
crl-16525	198	6	by	by	ADP
crl-16525	198	7	deftly	deftly	ADV
crl-16525	198	8	modeling	model	VERB
crl-16525	198	9	library	library	ADJ
crl-16525	198	10	vocabulary	vocabulary	NOUN
crl-16525	198	11	without	without	ADP
crl-16525	198	12	condescending	condescend	VERB
crl-16525	198	13	.	.	PUNCT
crl-16525	199	1	the	the	DET
crl-16525	199	2	respect	respect	NOUN
crl-16525	199	3	and	and	CCONJ
crl-16525	199	4	attention	attention	NOUN
crl-16525	199	5	to	to	ADP
crl-16525	199	6	learning	learning	NOUN
crl-16525	199	7	demonstrated	demonstrate	VERB
crl-16525	199	8	in	in	ADP
crl-16525	199	9	this	this	DET
crl-16525	199	10	response	response	NOUN
crl-16525	199	11	opens	open	VERB
crl-16525	199	12	the	the	DET
crl-16525	199	13	door	door	NOUN
crl-16525	199	14	to	to	ADP
crl-16525	199	15	an	an	DET
crl-16525	199	16	instruction	instruction	NOUN
crl-16525	199	17	bid	bid	NOUN
crl-16525	199	18	,	,	PUNCT
crl-16525	199	19	which	which	PRON
crl-16525	199	20	the	the	DET
crl-16525	199	21	student	student	NOUN
crl-16525	199	22	softens	soften	VERB
crl-16525	199	23	with	with	ADP
crl-16525	199	24	“	"	PUNCT
crl-16525	199	25	just	just	ADV
crl-16525	199	26	curious	curious	ADJ
crl-16525	199	27	”	"	PUNCT
crl-16525	199	28	to	to	PART
crl-16525	199	29	save	save	VERB
crl-16525	199	30	face	face	NOUN
crl-16525	199	31	,	,	PUNCT
crl-16525	199	32	downplaying	downplay	VERB
crl-16525	199	33	the	the	DET
crl-16525	199	34	importance	importance	NOUN
crl-16525	199	35	of	of	ADP
crl-16525	199	36	the	the	DET
crl-16525	199	37	request	request	NOUN
crl-16525	199	38	.	.	PUNCT
crl-16525	200	1	the	the	DET
crl-16525	200	2	student	student	NOUN
crl-16525	200	3	responds	respond	VERB
crl-16525	200	4	to	to	ADP
crl-16525	200	5	the	the	DET
crl-16525	200	6	basic	basic	ADJ
crl-16525	200	7	instruction	instruction	NOUN
crl-16525	200	8	with	with	ADP
crl-16525	200	9	enthusiastic	enthusiastic	ADJ
crl-16525	200	10	gratitude	gratitude	NOUN
crl-16525	200	11	.	.	PUNCT
crl-16525	201	1	some	some	DET
crl-16525	201	2	concepts	concept	NOUN
crl-16525	201	3	and	and	CCONJ
crl-16525	201	4	skills	skill	NOUN
crl-16525	201	5	are	be	AUX
crl-16525	201	6	too	too	ADV
crl-16525	201	7	complex	complex	ADJ
crl-16525	201	8	to	to	PART
crl-16525	201	9	address	address	VERB
crl-16525	201	10	in	in	ADP
crl-16525	201	11	live	live	ADJ
crl-16525	201	12	chat	chat	NOUN
crl-16525	201	13	.	.	PUNCT
crl-16525	202	1	for	for	ADP
crl-16525	202	2	others	other	NOUN
crl-16525	202	3	,	,	PUNCT
crl-16525	202	4	reframing	reframe	VERB
crl-16525	202	5	transactional	transactional	ADJ
crl-16525	202	6	opening	opening	NOUN
crl-16525	202	7	bids	bid	NOUN
crl-16525	202	8	is	be	AUX
crl-16525	202	9	not	not	PART
crl-16525	202	10	only	only	ADV
crl-16525	202	11	possible	possible	ADJ
crl-16525	202	12	but	but	CCONJ
crl-16525	202	13	desirable	desirable	ADJ
crl-16525	202	14	.	.	PUNCT
crl-16525	203	1	the	the	DET
crl-16525	203	2	conversational	conversational	ADJ
crl-16525	203	3	moves	move	NOUN
crl-16525	203	4	to	to	PART
crl-16525	203	5	assert	assert	VERB
crl-16525	203	6	a	a	DET
crl-16525	203	7	teacher	teacher	NOUN
crl-16525	203	8	identity	identity	NOUN
crl-16525	203	9	are	be	AUX
crl-16525	203	10	“	"	PUNCT
crl-16525	203	11	dispreferred	dispreferre	VERB
crl-16525	203	12	”	"	PUNCT
crl-16525	203	13	in	in	ADP
crl-16525	203	14	the	the	DET
crl-16525	203	15	structural	structural	ADJ
crl-16525	203	16	sense	sense	NOUN
crl-16525	203	17	of	of	ADP
crl-16525	203	18	ca	ca	NOUN
crl-16525	203	19	theory	theory	NOUN
crl-16525	203	20	;	;	PUNCT
crl-16525	203	21	but	but	CCONJ
crl-16525	203	22	,	,	PUNCT
crl-16525	203	23	in	in	ADP
crl-16525	203	24	these	these	DET
crl-16525	203	25	data	data	NOUN
crl-16525	203	26	sets	set	NOUN
crl-16525	203	27	,	,	PUNCT
crl-16525	203	28	longer	long	ADJ
crl-16525	203	29	chats	chat	NOUN
crl-16525	203	30	correlate	correlate	VERB
crl-16525	203	31	with	with	ADP
crl-16525	203	32	expressions	expression	NOUN
crl-16525	203	33	of	of	ADP
crl-16525	203	34	student	student	NOUN
crl-16525	203	35	satisfaction	satisfaction	NOUN
crl-16525	203	36	coded	code	VERB
crl-16525	203	37	at	at	ADP
crl-16525	203	38	“	"	PUNCT
crl-16525	203	39	awesome	awesome	ADJ
crl-16525	203	40	,	,	PUNCT
crl-16525	203	41	”	"	PUNCT
crl-16525	203	42	such	such	ADJ
crl-16525	203	43	as	as	ADP
crl-16525	203	44	“	"	PUNCT
crl-16525	203	45	awesome	awesome	ADJ
crl-16525	203	46	,	,	PUNCT
crl-16525	203	47	”	"	PUNCT
crl-16525	203	48	“	"	PUNCT
crl-16525	203	49	sweet	sweet	ADJ
crl-16525	203	50	,	,	PUNCT
crl-16525	203	51	”	"	PUNCT
crl-16525	203	52	or	or	CCONJ
crl-16525	203	53	“	"	PUNCT
crl-16525	203	54	librarians	librarian	NOUN
crl-16525	203	55	rock	rock	PROPN
crl-16525	203	56	!	!	PUNCT
crl-16525	203	57	”	"	PUNCT
crl-16525	204	1	(	(	PUNCT
crl-16525	204	2	see	see	VERB
crl-16525	204	3	figure	figure	NOUN
crl-16525	204	4	3	3	NUM
crl-16525	204	5	)	)	PUNCT
crl-16525	204	6	.	.	PUNCT
crl-16525	205	1	at	at	ADP
crl-16525	205	2	ul1	ul1	PROPN
crl-16525	205	3	,	,	PUNCT
crl-16525	205	4	“	"	PUNCT
crl-16525	205	5	awesome	awesome	ADJ
crl-16525	205	6	”	"	PUNCT
crl-16525	205	7	chats	chat	NOUN
crl-16525	205	8	were	be	AUX
crl-16525	205	9	41	41	NUM
crl-16525	205	10	percent	percent	NOUN
crl-16525	205	11	longer	long	ADV
crl-16525	205	12	than	than	ADP
crl-16525	205	13	chats	chat	NOUN
crl-16525	205	14	without	without	ADP
crl-16525	205	15	such	such	ADJ
crl-16525	205	16	markers	marker	NOUN
crl-16525	205	17	;	;	PUNCT
crl-16525	205	18	at	at	ADP
crl-16525	205	19	ul2	ul2	ADV
crl-16525	205	20	,	,	PUNCT
crl-16525	205	21	transcript	transcript	VERB
crl-16525	205	22	5	5	NUM
crl-16525	205	23	ul2	ul2	VERB
crl-16525	205	24	12.021220	12.021220	NUM
crl-16525	205	25	21:12	21:12	NUM
crl-16525	205	26	[	[	X
crl-16525	205	27	student	student	NOUN
crl-16525	205	28	]	]	X
crl-16525	205	29	do	do	AUX
crl-16525	205	30	we	we	PRON
crl-16525	205	31	have	have	VERB
crl-16525	205	32	movies	movie	NOUN
crl-16525	205	33	to	to	PART
crl-16525	205	34	watch	watch	VERB
crl-16525	205	35	for	for	ADP
crl-16525	205	36	a	a	DET
crl-16525	205	37	rent	rent	NOUN
crl-16525	205	38	?	?	PUNCT
crl-16525	206	1	21:13	21:13	NUM
crl-16525	207	1	[	[	X
crl-16525	207	2	librarian	librarian	X
crl-16525	207	3	]	]	X
crl-16525	207	4	yes	yes	INTJ
crl-16525	207	5	,	,	PUNCT
crl-16525	207	6	the	the	DET
crl-16525	207	7	library	library	NOUN
crl-16525	207	8	has	have	VERB
crl-16525	207	9	a	a	DET
crl-16525	207	10	dvd	dvd	NOUN
crl-16525	207	11	collection	collection	NOUN
crl-16525	207	12	.	.	PUNCT
crl-16525	208	1	is	be	AUX
crl-16525	208	2	there	there	PRON
crl-16525	208	3	a	a	DET
crl-16525	208	4	particular	particular	ADJ
crl-16525	208	5	title	title	NOUN
crl-16525	208	6	you	you	PRON
crl-16525	208	7	are	be	AUX
crl-16525	208	8	searching	search	VERB
crl-16525	208	9	for	for	ADP
crl-16525	208	10	?	?	PUNCT
crl-16525	209	1	21:13	21:13	NUM
crl-16525	209	2	[	[	X
crl-16525	209	3	student	student	NOUN
crl-16525	209	4	]	]	X
crl-16525	210	1	i	i	PRON
crl-16525	210	2	was	be	AUX
crl-16525	210	3	just	just	ADV
crl-16525	210	4	curious	curious	ADJ
crl-16525	210	5	,	,	PUNCT
crl-16525	210	6	where	where	SCONJ
crl-16525	210	7	can	can	AUX
crl-16525	210	8	i	i	PRON
crl-16525	210	9	look	look	VERB
crl-16525	210	10	them	they	PRON
crl-16525	210	11	up	up	ADP
crl-16525	210	12	?	?	PUNCT
crl-16525	211	1	21:13	21:13	NUM
crl-16525	212	1	[	[	X
crl-16525	212	2	librarian	librarian	X
crl-16525	212	3	]	]	X
crl-16525	212	4	you	you	PRON
crl-16525	212	5	can	can	AUX
crl-16525	212	6	search	search	VERB
crl-16525	212	7	the	the	DET
crl-16525	212	8	library	library	NOUN
crl-16525	212	9	catalog	catalog	NOUN
crl-16525	212	10	(	(	PUNCT
crl-16525	212	11	click	click	VERB
crl-16525	212	12	on	on	ADP
crl-16525	212	13	the	the	DET
crl-16525	212	14	tab	tab	NOUN
crl-16525	212	15	that	that	PRON
crl-16525	212	16	says	say	VERB
crl-16525	212	17	‘	'	PUNCT
crl-16525	212	18	books	book	NOUN
crl-16525	212	19	&	&	CCONJ
crl-16525	212	20	more	more	ADJ
crl-16525	212	21	’	'	PUNCT
crl-16525	212	22	)	)	PUNCT
crl-16525	212	23	here	here	ADV
crl-16525	212	24	:	:	PUNCT
crl-16525	213	1	[	[	X
crl-16525	213	2	url	url	X
crl-16525	213	3	,	,	PUNCT
crl-16525	213	4	library	library	NOUN
crl-16525	213	5	home	home	NOUN
crl-16525	213	6	page	page	NOUN
crl-16525	213	7	]	]	PUNCT
crl-16525	213	8	21:14	21:14	NUM
crl-16525	214	1	[	[	X
crl-16525	214	2	student	student	NOUN
crl-16525	214	3	]	]	X
crl-16525	214	4	sweet	sweet	ADJ
crl-16525	214	5	!	!	PUNCT
crl-16525	215	1	thank	thank	VERB
crl-16525	215	2	you	you	PRON
crl-16525	215	3	very	very	ADV
crl-16525	215	4	much	much	ADV
crl-16525	215	5	!	!	PUNCT
crl-16525	216	1	figure	figure	VERB
crl-16525	216	2	3	3	NUM
crl-16525	216	3	average	average	ADJ
crl-16525	216	4	duration	duration	NOUN
crl-16525	216	5	in	in	ADP
crl-16525	216	6	minutes	minute	NOUN
crl-16525	216	7	of	of	ADP
crl-16525	216	8	chats	chat	NOUN
crl-16525	216	9	with	with	ADP
crl-16525	216	10	and	and	CCONJ
crl-16525	216	11	without	without	ADP
crl-16525	216	12	enthusiastic	enthusiastic	ADJ
crl-16525	216	13	gratitude	gratitude	NOUN
crl-16525	216	14	(	(	PUNCT
crl-16525	216	15	“	"	PUNCT
crl-16525	216	16	awesome	awesome	ADJ
crl-16525	216	17	”	"	PUNCT
crl-16525	216	18	)	)	PUNCT
crl-16525	216	19	all	all	DET
crl-16525	216	20	chats	chat	NOUN
crl-16525	216	21	,	,	PUNCT
crl-16525	216	22	11.98	11.98	NUM
crl-16525	216	23	all	all	DET
crl-16525	216	24	chats	chat	NOUN
crl-16525	216	25	,	,	PUNCT
crl-16525	216	26	6.14	6.14	NUM
crl-16525	216	27	awesome	awesome	ADJ
crl-16525	216	28	,	,	PUNCT
crl-16525	216	29	15.26	15.26	NUM
crl-16525	216	30	awesome	awesome	ADJ
crl-16525	216	31	,	,	PUNCT
crl-16525	216	32	9.75	9.75	NUM
crl-16525	216	33	not	not	PART
crl-16525	216	34	awesome	awesome	ADJ
crl-16525	216	35	,	,	PUNCT
crl-16525	216	36	10.84	10.84	NUM
crl-16525	216	37	not	not	PART
crl-16525	216	38	awesome	awesome	ADJ
crl-16525	216	39	,	,	PUNCT
crl-16525	216	40	5.76	5.76	NUM
crl-16525	216	41	0	0	NUM
crl-16525	216	42	2	2	NUM
crl-16525	216	43	4	4	NUM
crl-16525	216	44	6	6	NUM
crl-16525	216	45	8	8	NUM
crl-16525	216	46	10	10	NUM
crl-16525	216	47	12	12	NUM
crl-16525	216	48	14	14	NUM
crl-16525	216	49	16	16	NUM
crl-16525	216	50	18	18	NUM
crl-16525	216	51	ul1	ul1	ADV
crl-16525	216	52	ul2	ul2	VERB
crl-16525	216	53	opening	opening	NOUN
crl-16525	216	54	exchanges	exchange	NOUN
crl-16525	216	55	in	in	ADP
crl-16525	216	56	virtual	virtual	ADJ
crl-16525	216	57	reference	reference	NOUN
crl-16525	216	58	shape	shape	VERB
crl-16525	216	59	the	the	DET
crl-16525	216	60	potential	potential	NOUN
crl-16525	216	61	for	for	ADP
crl-16525	216	62	teaching	teach	VERB
crl-16525	216	63	465	465	NUM
crl-16525	216	64	they	they	PRON
crl-16525	216	65	were	be	AUX
crl-16525	216	66	69	69	NUM
crl-16525	216	67	percent	percent	NOUN
crl-16525	216	68	longer	long	ADV
crl-16525	216	69	.	.	PUNCT
crl-16525	217	1	the	the	DET
crl-16525	217	2	finding	finding	NOUN
crl-16525	217	3	that	that	SCONJ
crl-16525	217	4	structurally	structurally	ADV
crl-16525	217	5	“	"	PUNCT
crl-16525	217	6	dispreferred	dispreferre	VERB
crl-16525	217	7	”	"	PUNCT
crl-16525	217	8	responses	response	NOUN
crl-16525	217	9	may	may	AUX
crl-16525	217	10	lead	lead	VERB
crl-16525	217	11	to	to	PART
crl-16525	217	12	welcome	welcome	VERB
crl-16525	217	13	outcomes	outcome	NOUN
crl-16525	217	14	supports	support	NOUN
crl-16525	217	15	and	and	CCONJ
crl-16525	217	16	extends	extend	VERB
crl-16525	217	17	ca	ca	AUX
crl-16525	217	18	theory	theory	NOUN
crl-16525	217	19	.	.	PUNCT
crl-16525	218	1	limitations	limitation	NOUN
crl-16525	218	2	and	and	CCONJ
crl-16525	218	3	future	future	ADJ
crl-16525	218	4	research	research	NOUN
crl-16525	218	5	the	the	DET
crl-16525	218	6	data	datum	NOUN
crl-16525	218	7	do	do	AUX
crl-16525	218	8	not	not	PART
crl-16525	218	9	indicate	indicate	VERB
crl-16525	218	10	whether	whether	SCONJ
crl-16525	218	11	the	the	DET
crl-16525	218	12	“	"	PUNCT
crl-16525	218	13	librarian	librarian	NOUN
crl-16525	218	14	”	"	PUNCT
crl-16525	218	15	is	be	AUX
crl-16525	218	16	a	a	DET
crl-16525	218	17	student	student	NOUN
crl-16525	218	18	assistant	assistant	NOUN
crl-16525	218	19	or	or	CCONJ
crl-16525	218	20	a	a	DET
crl-16525	218	21	professional	professional	ADJ
crl-16525	218	22	,	,	PUNCT
crl-16525	218	23	but	but	CCONJ
crl-16525	218	24	professional	professional	ADJ
crl-16525	218	25	librarians	librarian	NOUN
crl-16525	218	26	train	train	VERB
crl-16525	218	27	and	and	CCONJ
crl-16525	218	28	supervise	supervise	VERB
crl-16525	218	29	student	student	NOUN
crl-16525	218	30	assistants	assistant	NOUN
crl-16525	218	31	,	,	PUNCT
crl-16525	218	32	and	and	CCONJ
crl-16525	218	33	ca	can	AUX
crl-16525	218	34	theory	theory	NOUN
crl-16525	218	35	applies	apply	VERB
crl-16525	218	36	equally	equally	ADV
crl-16525	218	37	to	to	ADP
crl-16525	218	38	them	they	PRON
crl-16525	218	39	.	.	PUNCT
crl-16525	219	1	further	further	ADJ
crl-16525	219	2	research	research	NOUN
crl-16525	219	3	is	be	AUX
crl-16525	219	4	needed	need	VERB
crl-16525	219	5	to	to	PART
crl-16525	219	6	learn	learn	VERB
crl-16525	219	7	whether	whether	SCONJ
crl-16525	219	8	student	student	NOUN
crl-16525	219	9	assistants	assistant	NOUN
crl-16525	219	10	bring	bring	VERB
crl-16525	219	11	particular	particular	ADJ
crl-16525	219	12	strengths	strength	NOUN
crl-16525	219	13	and	and	CCONJ
crl-16525	219	14	weaknesses	weakness	NOUN
crl-16525	219	15	to	to	PART
crl-16525	219	16	live	live	VERB
crl-16525	219	17	chat	chat	NOUN
crl-16525	219	18	in	in	ADP
crl-16525	219	19	comparison	comparison	NOUN
crl-16525	219	20	to	to	ADP
crl-16525	219	21	professional	professional	ADJ
crl-16525	219	22	librarians	librarian	NOUN
crl-16525	219	23	.	.	PUNCT
crl-16525	220	1	another	another	DET
crl-16525	220	2	limitation	limitation	NOUN
crl-16525	220	3	to	to	ADP
crl-16525	220	4	this	this	DET
crl-16525	220	5	study	study	NOUN
crl-16525	220	6	is	be	AUX
crl-16525	220	7	the	the	DET
crl-16525	220	8	omission	omission	NOUN
crl-16525	220	9	of	of	ADP
crl-16525	220	10	attention	attention	NOUN
crl-16525	220	11	to	to	ADP
crl-16525	220	12	explicit	explicit	ADJ
crl-16525	220	13	teaching	teaching	NOUN
crl-16525	220	14	strategies	strategy	NOUN
crl-16525	220	15	due	due	ADJ
crl-16525	220	16	to	to	ADP
crl-16525	220	17	length	length	NOUN
crl-16525	220	18	constraints	constraint	NOUN
crl-16525	220	19	.	.	PUNCT
crl-16525	221	1	valuable	valuable	ADJ
crl-16525	221	2	research	research	NOUN
crl-16525	221	3	can	can	AUX
crl-16525	221	4	be	be	AUX
crl-16525	221	5	done	do	VERB
crl-16525	221	6	on	on	ADP
crl-16525	221	7	how	how	SCONJ
crl-16525	221	8	librarians	librarian	NOUN
crl-16525	221	9	avoid	avoid	VERB
crl-16525	221	10	teaching	teach	VERB
crl-16525	221	11	or	or	CCONJ
crl-16525	221	12	include	include	VERB
crl-16525	221	13	it	it	PRON
crl-16525	221	14	,	,	PUNCT
crl-16525	221	15	such	such	ADJ
crl-16525	221	16	as	as	ADP
crl-16525	221	17	sending	send	VERB
crl-16525	221	18	direct	direct	ADJ
crl-16525	221	19	links	link	NOUN
crl-16525	221	20	to	to	ADP
crl-16525	221	21	resources	resource	NOUN
crl-16525	221	22	rather	rather	ADV
crl-16525	221	23	than	than	ADP
crl-16525	221	24	coaching	coach	VERB
crl-16525	221	25	patrons	patron	NOUN
crl-16525	221	26	on	on	ADP
crl-16525	221	27	how	how	SCONJ
crl-16525	221	28	to	to	PART
crl-16525	221	29	find	find	VERB
crl-16525	221	30	them	they	PRON
crl-16525	221	31	.	.	PUNCT
crl-16525	222	1	another	another	DET
crl-16525	222	2	fruitful	fruitful	ADJ
crl-16525	222	3	direction	direction	NOUN
crl-16525	222	4	is	be	AUX
crl-16525	222	5	to	to	PART
crl-16525	222	6	investigate	investigate	VERB
crl-16525	222	7	what	what	PRON
crl-16525	222	8	percentage	percentage	NOUN
crl-16525	222	9	of	of	ADP
crl-16525	222	10	libraries	library	NOUN
crl-16525	222	11	restrict	restrict	VERB
crl-16525	222	12	chat	chat	NOUN
crl-16525	222	13	to	to	PART
crl-16525	222	14	brief	brief	VERB
crl-16525	222	15	questions	question	NOUN
crl-16525	222	16	.	.	PUNCT
crl-16525	223	1	interviews	interview	NOUN
crl-16525	223	2	with	with	ADP
crl-16525	223	3	administrators	administrator	NOUN
crl-16525	223	4	and	and	CCONJ
crl-16525	223	5	reference	reference	NOUN
crl-16525	223	6	staff	staff	NOUN
crl-16525	223	7	in	in	ADP
crl-16525	223	8	libraries	library	NOUN
crl-16525	223	9	that	that	PRON
crl-16525	223	10	do	do	VERB
crl-16525	223	11	and	and	CCONJ
crl-16525	223	12	do	do	AUX
crl-16525	223	13	not	not	PART
crl-16525	223	14	restrict	restrict	VERB
crl-16525	223	15	the	the	DET
crl-16525	223	16	service	service	NOUN
crl-16525	223	17	would	would	AUX
crl-16525	223	18	contribute	contribute	VERB
crl-16525	223	19	to	to	ADP
crl-16525	223	20	understanding	understand	VERB
crl-16525	223	21	the	the	DET
crl-16525	223	22	reasons	reason	NOUN
crl-16525	223	23	for	for	ADP
crl-16525	223	24	the	the	DET
crl-16525	223	25	varied	varied	ADJ
crl-16525	223	26	philosophy	philosophy	NOUN
crl-16525	223	27	and	and	CCONJ
crl-16525	223	28	its	its	PRON
crl-16525	223	29	impact	impact	NOUN
crl-16525	223	30	on	on	ADP
crl-16525	223	31	student	student	NOUN
crl-16525	223	32	learning	learning	NOUN
crl-16525	223	33	,	,	PUNCT
crl-16525	223	34	especially	especially	ADV
crl-16525	223	35	in	in	ADP
crl-16525	223	36	institutions	institution	NOUN
crl-16525	223	37	with	with	ADP
crl-16525	223	38	large	large	ADJ
crl-16525	223	39	numbers	number	NOUN
crl-16525	223	40	of	of	ADP
crl-16525	223	41	commuters	commuter	NOUN
crl-16525	223	42	and	and	CCONJ
crl-16525	223	43	distance	distance	NOUN
crl-16525	223	44	learners	learner	NOUN
crl-16525	223	45	.	.	PUNCT
crl-16525	224	1	discussion	discussion	NOUN
crl-16525	224	2	and	and	CCONJ
crl-16525	224	3	conclusions	conclusion	NOUN
crl-16525	224	4	this	this	DET
crl-16525	224	5	study	study	NOUN
crl-16525	224	6	found	find	VERB
crl-16525	224	7	that	that	SCONJ
crl-16525	224	8	sets	set	NOUN
crl-16525	224	9	of	of	ADP
crl-16525	224	10	chat	chat	NOUN
crl-16525	224	11	transcripts	transcript	NOUN
crl-16525	224	12	from	from	ADP
crl-16525	224	13	two	two	NUM
crl-16525	224	14	libraries	library	NOUN
crl-16525	224	15	vary	vary	VERB
crl-16525	224	16	along	along	ADP
crl-16525	224	17	several	several	ADJ
crl-16525	224	18	variables	variable	NOUN
crl-16525	224	19	.	.	PUNCT
crl-16525	225	1	opening	opening	NOUN
crl-16525	225	2	exchanges	exchange	NOUN
crl-16525	225	3	differed	differ	VERB
crl-16525	225	4	substantially	substantially	ADV
crl-16525	225	5	in	in	ADP
crl-16525	225	6	the	the	DET
crl-16525	225	7	use	use	NOUN
crl-16525	225	8	of	of	ADP
crl-16525	225	9	relational	relational	ADJ
crl-16525	225	10	cues	cue	NOUN
crl-16525	225	11	(	(	PUNCT
crl-16525	225	12	greetings	greeting	NOUN
crl-16525	225	13	,	,	PUNCT
crl-16525	225	14	introductions	introduction	NOUN
crl-16525	225	15	,	,	PUNCT
crl-16525	225	16	words	word	NOUN
crl-16525	225	17	of	of	ADP
crl-16525	225	18	courtesy	courtesy	NOUN
crl-16525	225	19	,	,	PUNCT
crl-16525	225	20	and	and	CCONJ
crl-16525	225	21	verbal	verbal	ADJ
crl-16525	225	22	“	"	PUNCT
crl-16525	225	23	softeners	softener	NOUN
crl-16525	225	24	”	"	PUNCT
crl-16525	225	25	)	)	PUNCT
crl-16525	225	26	.	.	PUNCT
crl-16525	226	1	slicing	slice	VERB
crl-16525	226	2	the	the	DET
crl-16525	226	3	data	datum	NOUN
crl-16525	226	4	into	into	ADP
crl-16525	226	5	sets	set	NOUN
crl-16525	226	6	of	of	ADP
crl-16525	226	7	transcripts	transcript	NOUN
crl-16525	226	8	that	that	PRON
crl-16525	226	9	students	student	NOUN
crl-16525	226	10	opened	open	VERB
crl-16525	226	11	with	with	ADP
crl-16525	226	12	relational	relational	ADJ
crl-16525	226	13	cues	cue	NOUN
crl-16525	226	14	and	and	CCONJ
crl-16525	226	15	without	without	ADP
crl-16525	226	16	them	they	PRON
crl-16525	226	17	,	,	PUNCT
crl-16525	226	18	students	student	NOUN
crl-16525	226	19	’	'	PUNCT
crl-16525	226	20	use	use	NOUN
crl-16525	226	21	of	of	ADP
crl-16525	226	22	relational	relational	ADJ
crl-16525	226	23	cues	cue	NOUN
crl-16525	226	24	correlated	correlate	VERB
crl-16525	226	25	with	with	ADP
crl-16525	226	26	far	far	ADV
crl-16525	226	27	longer	long	ADJ
crl-16525	226	28	chats	chat	NOUN
crl-16525	226	29	.	.	PUNCT
crl-16525	227	1	and	and	CCONJ
crl-16525	227	2	comparing	compare	VERB
crl-16525	227	3	longer	long	ADJ
crl-16525	227	4	chats	chat	NOUN
crl-16525	227	5	with	with	ADP
crl-16525	227	6	briefer	brief	ADJ
crl-16525	227	7	chats	chat	NOUN
crl-16525	227	8	,	,	PUNCT
crl-16525	227	9	longer	long	ADJ
crl-16525	227	10	interactions	interaction	NOUN
crl-16525	227	11	included	include	VERB
crl-16525	227	12	more	more	ADJ
crl-16525	227	13	expressions	expression	NOUN
crl-16525	227	14	of	of	ADP
crl-16525	227	15	enthusiastic	enthusiastic	ADJ
crl-16525	227	16	gratitude	gratitude	NOUN
crl-16525	227	17	.	.	PUNCT
crl-16525	228	1	in	in	ADP
crl-16525	228	2	addition	addition	NOUN
crl-16525	228	3	to	to	ADP
crl-16525	228	4	these	these	DET
crl-16525	228	5	quantitative	quantitative	ADJ
crl-16525	228	6	findings	finding	NOUN
crl-16525	228	7	,	,	PUNCT
crl-16525	228	8	the	the	DET
crl-16525	228	9	study	study	NOUN
crl-16525	228	10	provided	provide	VERB
crl-16525	228	11	qualitative	qualitative	ADJ
crl-16525	228	12	evidence	evidence	NOUN
crl-16525	228	13	of	of	ADP
crl-16525	228	14	the	the	DET
crl-16525	228	15	strategies	strategy	NOUN
crl-16525	228	16	librarians	librarian	NOUN
crl-16525	228	17	use	use	VERB
crl-16525	228	18	to	to	PART
crl-16525	228	19	assert	assert	VERB
crl-16525	228	20	a	a	DET
crl-16525	228	21	teacher	teacher	NOUN
crl-16525	228	22	identity	identity	NOUN
crl-16525	228	23	,	,	PUNCT
crl-16525	228	24	even	even	ADV
crl-16525	228	25	in	in	ADP
crl-16525	228	26	the	the	DET
crl-16525	228	27	most	most	ADV
crl-16525	228	28	basic	basic	ADJ
crl-16525	228	29	exchanges	exchange	NOUN
crl-16525	228	30	.	.	PUNCT
crl-16525	229	1	librarians	librarian	NOUN
crl-16525	229	2	create	create	VERB
crl-16525	229	3	a	a	DET
crl-16525	229	4	professional	professional	ADJ
crl-16525	229	5	identity	identity	NOUN
crl-16525	229	6	in	in	ADP
crl-16525	229	7	their	their	PRON
crl-16525	229	8	own	own	ADJ
crl-16525	229	9	eyes	eye	NOUN
crl-16525	229	10	as	as	ADV
crl-16525	229	11	well	well	ADV
crl-16525	229	12	as	as	ADP
crl-16525	229	13	in	in	ADP
crl-16525	229	14	students	student	NOUN
crl-16525	229	15	’	’	PART
crl-16525	229	16	understanding	understanding	NOUN
crl-16525	229	17	through	through	ADP
crl-16525	229	18	their	their	PRON
crl-16525	229	19	everyday	everyday	ADJ
crl-16525	229	20	responses	response	NOUN
crl-16525	229	21	to	to	PART
crl-16525	229	22	chat	chat	VERB
crl-16525	229	23	reference	reference	NOUN
crl-16525	229	24	questions	question	NOUN
crl-16525	229	25	.	.	PUNCT
crl-16525	230	1	the	the	DET
crl-16525	230	2	tension	tension	NOUN
crl-16525	230	3	between	between	ADP
crl-16525	230	4	the	the	DET
crl-16525	230	5	librarians	librarian	NOUN
crl-16525	230	6	’	’	PART
crl-16525	230	7	service	service	NOUN
crl-16525	230	8	and	and	CCONJ
crl-16525	230	9	teacher	teacher	NOUN
crl-16525	230	10	identities	identity	NOUN
crl-16525	230	11	is	be	AUX
crl-16525	230	12	played	play	VERB
crl-16525	230	13	out	out	ADP
crl-16525	230	14	empirically	empirically	ADV
crl-16525	230	15	in	in	ADP
crl-16525	230	16	these	these	DET
crl-16525	230	17	data	datum	NOUN
crl-16525	230	18	.	.	PUNCT
crl-16525	231	1	the	the	DET
crl-16525	231	2	librarian	librarian	PROPN
crl-16525	231	3	’s	’s	PART
crl-16525	231	4	service	service	NOUN
crl-16525	231	5	identity	identity	NOUN
crl-16525	231	6	comes	come	VERB
crl-16525	231	7	into	into	ADP
crl-16525	231	8	play	play	NOUN
crl-16525	231	9	when	when	SCONJ
crl-16525	231	10	information	information	NOUN
crl-16525	231	11	is	be	AUX
crl-16525	231	12	offered	offer	VERB
crl-16525	231	13	without	without	ADP
crl-16525	231	14	engaging	engage	VERB
crl-16525	231	15	the	the	DET
crl-16525	231	16	student	student	NOUN
crl-16525	231	17	’s	’s	PART
crl-16525	231	18	topic	topic	NOUN
crl-16525	231	19	or	or	CCONJ
crl-16525	231	20	process	process	NOUN
crl-16525	231	21	.	.	PUNCT
crl-16525	232	1	direct	direct	ADJ
crl-16525	232	2	service	service	NOUN
crl-16525	232	3	maximizes	maximize	VERB
crl-16525	232	4	efficiency	efficiency	NOUN
crl-16525	232	5	and	and	CCONJ
crl-16525	232	6	frequently	frequently	ADV
crl-16525	232	7	prompts	prompt	VERB
crl-16525	232	8	enthusiastic	enthusiastic	ADJ
crl-16525	232	9	gratitude	gratitude	NOUN
crl-16525	232	10	,	,	PUNCT
crl-16525	232	11	but	but	CCONJ
crl-16525	232	12	it	it	PRON
crl-16525	232	13	also	also	ADV
crl-16525	232	14	might	might	AUX
crl-16525	232	15	give	give	VERB
crl-16525	232	16	students	student	NOUN
crl-16525	232	17	the	the	DET
crl-16525	232	18	impression	impression	NOUN
crl-16525	232	19	that	that	SCONJ
crl-16525	232	20	the	the	DET
crl-16525	232	21	librarian	librarian	PROPN
crl-16525	232	22	’s	’s	PART
crl-16525	232	23	role	role	NOUN
crl-16525	232	24	is	be	AUX
crl-16525	232	25	to	to	PART
crl-16525	232	26	provide	provide	VERB
crl-16525	232	27	relevant	relevant	ADJ
crl-16525	232	28	articles	article	NOUN
crl-16525	232	29	rather	rather	ADV
crl-16525	232	30	than	than	ADP
crl-16525	232	31	to	to	PART
crl-16525	232	32	teach	teach	VERB
crl-16525	232	33	research	research	NOUN
crl-16525	232	34	skills	skill	NOUN
crl-16525	232	35	.	.	PUNCT
crl-16525	233	1	because	because	SCONJ
crl-16525	233	2	students	student	NOUN
crl-16525	233	3	are	be	AUX
crl-16525	233	4	unfamiliar	unfamiliar	ADJ
crl-16525	233	5	with	with	ADP
crl-16525	233	6	what	what	PRON
crl-16525	233	7	librarians	librarian	NOUN
crl-16525	233	8	can	can	AUX
crl-16525	233	9	do	do	AUX
crl-16525	233	10	for	for	ADP
crl-16525	233	11	them,47	them,47	NOUN
crl-16525	233	12	it	it	PRON
crl-16525	233	13	is	be	AUX
crl-16525	233	14	up	up	ADP
crl-16525	233	15	to	to	ADP
crl-16525	233	16	the	the	DET
crl-16525	233	17	librarian	librarian	NOUN
crl-16525	233	18	to	to	PART
crl-16525	233	19	shape	shape	VERB
crl-16525	233	20	the	the	DET
crl-16525	233	21	roles	role	NOUN
crl-16525	233	22	appropriate	appropriate	ADJ
crl-16525	233	23	to	to	ADP
crl-16525	233	24	the	the	DET
crl-16525	233	25	talk	talk	NOUN
crl-16525	233	26	.	.	PUNCT
crl-16525	234	1	librarians	librarian	NOUN
crl-16525	234	2	assert	assert	VERB
crl-16525	234	3	their	their	PRON
crl-16525	234	4	teacher	teacher	NOUN
crl-16525	234	5	identity	identity	NOUN
crl-16525	234	6	when	when	SCONJ
crl-16525	234	7	they	they	PRON
crl-16525	234	8	reframe	reframe	VERB
crl-16525	234	9	such	such	ADJ
crl-16525	234	10	transactions	transaction	NOUN
crl-16525	234	11	as	as	ADP
crl-16525	234	12	conversations	conversation	NOUN
crl-16525	234	13	to	to	PART
crl-16525	234	14	promote	promote	VERB
crl-16525	234	15	student	student	NOUN
crl-16525	234	16	growth	growth	NOUN
crl-16525	234	17	and	and	CCONJ
crl-16525	234	18	discovery	discovery	NOUN
crl-16525	234	19	.	.	PUNCT
crl-16525	235	1	identity	identity	NOUN
crl-16525	235	2	moves	move	NOUN
crl-16525	235	3	can	can	AUX
crl-16525	235	4	be	be	AUX
crl-16525	235	5	verbal	verbal	ADJ
crl-16525	235	6	(	(	PUNCT
crl-16525	235	7	“	"	PUNCT
crl-16525	235	8	do	do	AUX
crl-16525	235	9	you	you	PRON
crl-16525	235	10	have	have	AUX
crl-16525	235	11	a	a	DET
crl-16525	235	12	reference	reference	NOUN
crl-16525	235	13	question	question	NOUN
crl-16525	235	14	?	?	PUNCT
crl-16525	235	15	”	"	PUNCT
crl-16525	235	16	)	)	PUNCT
crl-16525	235	17	but	but	CCONJ
crl-16525	235	18	are	be	AUX
crl-16525	235	19	more	more	ADV
crl-16525	235	20	often	often	ADV
crl-16525	235	21	a	a	DET
crl-16525	235	22	structural	structural	ADJ
crl-16525	235	23	feature	feature	NOUN
crl-16525	235	24	of	of	ADP
crl-16525	235	25	the	the	DET
crl-16525	235	26	conversation	conversation	NOUN
crl-16525	235	27	.	.	PUNCT
crl-16525	236	1	one	one	NUM
crl-16525	236	2	contribution	contribution	NOUN
crl-16525	236	3	of	of	ADP
crl-16525	236	4	ca	ca	NOUN
crl-16525	236	5	theory	theory	NOUN
crl-16525	236	6	to	to	ADP
crl-16525	236	7	professional	professional	ADJ
crl-16525	236	8	practice	practice	NOUN
crl-16525	236	9	is	be	AUX
crl-16525	236	10	the	the	DET
crl-16525	236	11	understanding	understanding	NOUN
crl-16525	236	12	that	that	SCONJ
crl-16525	236	13	omitting	omit	VERB
crl-16525	236	14	relational	relational	ADJ
crl-16525	236	15	cues	cue	NOUN
crl-16525	236	16	is	be	AUX
crl-16525	236	17	not	not	PART
crl-16525	236	18	necessarily	necessarily	ADV
crl-16525	236	19	rudeness	rudeness	NOUN
crl-16525	236	20	on	on	ADP
crl-16525	236	21	the	the	DET
crl-16525	236	22	student	student	NOUN
crl-16525	236	23	’s	’s	PART
crl-16525	236	24	part	part	NOUN
crl-16525	236	25	.	.	PUNCT
crl-16525	237	1	it	it	PRON
crl-16525	237	2	is	be	AUX
crl-16525	237	3	a	a	DET
crl-16525	237	4	familiar	familiar	ADJ
crl-16525	237	5	technique	technique	NOUN
crl-16525	237	6	used	use	VERB
crl-16525	237	7	for	for	ADP
crl-16525	237	8	a	a	DET
crl-16525	237	9	request	request	NOUN
crl-16525	237	10	when	when	SCONJ
crl-16525	237	11	there	there	PRON
crl-16525	237	12	is	be	VERB
crl-16525	237	13	no	no	DET
crl-16525	237	14	prior	prior	ADJ
crl-16525	237	15	relationship	relationship	NOUN
crl-16525	237	16	(	(	PUNCT
crl-16525	237	17	asking	ask	VERB
crl-16525	237	18	a	a	DET
crl-16525	237	19	stranger	stranger	NOUN
crl-16525	237	20	the	the	DET
crl-16525	237	21	time	time	NOUN
crl-16525	237	22	)	)	PUNCT
crl-16525	237	23	or	or	CCONJ
crl-16525	237	24	when	when	SCONJ
crl-16525	237	25	the	the	DET
crl-16525	237	26	appropriate	appropriate	ADJ
crl-16525	237	27	role	role	NOUN
crl-16525	237	28	is	be	AUX
crl-16525	237	29	unclear	unclear	ADJ
crl-16525	237	30	:	:	PUNCT
crl-16525	237	31	customer	customer	NOUN
crl-16525	237	32	or	or	CCONJ
crl-16525	237	33	learner	learner	NOUN
crl-16525	237	34	.	.	PUNCT
crl-16525	238	1	therefore	therefore	ADV
crl-16525	238	2	,	,	PUNCT
crl-16525	238	3	practitioners	practitioner	NOUN
crl-16525	238	4	should	should	AUX
crl-16525	238	5	reflect	reflect	VERB
crl-16525	238	6	on	on	ADP
crl-16525	238	7	how	how	SCONJ
crl-16525	238	8	their	their	PRON
crl-16525	238	9	first	first	ADJ
crl-16525	238	10	responses	response	NOUN
crl-16525	238	11	define	define	VERB
crl-16525	238	12	the	the	DET
crl-16525	238	13	service	service	NOUN
crl-16525	238	14	for	for	ADP
crl-16525	238	15	students	student	NOUN
crl-16525	238	16	who	who	PRON
crl-16525	238	17	enter	enter	VERB
crl-16525	238	18	the	the	DET
crl-16525	238	19	chat	chat	NOUN
crl-16525	238	20	uncertain	uncertain	ADJ
crl-16525	238	21	about	about	ADP
crl-16525	238	22	expected	expect	VERB
crl-16525	238	23	roles	role	NOUN
crl-16525	238	24	.	.	PUNCT
crl-16525	239	1	to	to	PART
crl-16525	239	2	foster	foster	VERB
crl-16525	239	3	engaged	engaged	ADJ
crl-16525	239	4	learning	learning	NOUN
crl-16525	239	5	,	,	PUNCT
crl-16525	239	6	librarians	librarian	NOUN
crl-16525	239	7	need	need	VERB
crl-16525	239	8	to	to	PART
crl-16525	239	9	be	be	AUX
crl-16525	239	10	aware	aware	ADJ
crl-16525	239	11	of	of	ADP
crl-16525	239	12	and	and	CCONJ
crl-16525	239	13	overcome	overcome	VERB
crl-16525	239	14	the	the	DET
crl-16525	239	15	prevailing	prevail	VERB
crl-16525	239	16	tendency	tendency	NOUN
crl-16525	239	17	to	to	PART
crl-16525	239	18	provide	provide	VERB
crl-16525	239	19	a	a	DET
crl-16525	239	20	“	"	PUNCT
crl-16525	239	21	preferred	preferred	ADJ
crl-16525	239	22	”	"	PUNCT
crl-16525	239	23	response	response	NOUN
crl-16525	239	24	in	in	ADP
crl-16525	239	25	terms	term	NOUN
crl-16525	239	26	of	of	ADP
crl-16525	239	27	ca	ca	NOUN
crl-16525	239	28	theory	theory	NOUN
crl-16525	239	29	.	.	PUNCT
crl-16525	240	1	as	as	SCONJ
crl-16525	240	2	figure	figure	NOUN
crl-16525	240	3	3	3	NUM
crl-16525	240	4	shows	show	NOUN
crl-16525	240	5	,	,	PUNCT
crl-16525	240	6	“	"	PUNCT
crl-16525	240	7	dispreferred	dispreferre	VERB
crl-16525	240	8	”	"	PUNCT
crl-16525	240	9	responses	response	NOUN
crl-16525	240	10	reframing	reframe	VERB
crl-16525	240	11	transactional	transactional	ADJ
crl-16525	240	12	questions	question	NOUN
crl-16525	240	13	into	into	ADP
crl-16525	240	14	learning	learn	VERB
crl-16525	240	15	opportunities	opportunity	NOUN
crl-16525	240	16	tend	tend	VERB
crl-16525	240	17	to	to	PART
crl-16525	240	18	generate	generate	VERB
crl-16525	240	19	longer	long	ADJ
crl-16525	240	20	interactions	interaction	NOUN
crl-16525	240	21	with	with	ADP
crl-16525	240	22	more	more	ADJ
crl-16525	240	23	evidence	evidence	NOUN
crl-16525	240	24	of	of	ADP
crl-16525	240	25	enthusiastic	enthusiastic	ADJ
crl-16525	240	26	gratitude	gratitude	NOUN
crl-16525	240	27	from	from	ADP
crl-16525	240	28	students	student	NOUN
crl-16525	240	29	.	.	PUNCT
crl-16525	241	1	this	this	DET
crl-16525	241	2	study	study	NOUN
crl-16525	241	3	’s	’s	PART
crl-16525	241	4	findings	finding	NOUN
crl-16525	241	5	make	make	VERB
crl-16525	241	6	several	several	ADJ
crl-16525	241	7	important	important	ADJ
crl-16525	241	8	,	,	PUNCT
crl-16525	241	9	if	if	SCONJ
crl-16525	241	10	incremental	incremental	ADJ
crl-16525	241	11	,	,	PUNCT
crl-16525	241	12	contributions	contribution	NOUN
crl-16525	241	13	to	to	ADP
crl-16525	241	14	the	the	DET
crl-16525	241	15	scholarly	scholarly	ADJ
crl-16525	241	16	and	and	CCONJ
crl-16525	241	17	professional	professional	ADJ
crl-16525	241	18	literature	literature	NOUN
crl-16525	241	19	.	.	PUNCT
crl-16525	242	1	for	for	ADP
crl-16525	242	2	the	the	DET
crl-16525	242	3	scholarly	scholarly	ADJ
crl-16525	242	4	community	community	NOUN
crl-16525	242	5	of	of	ADP
crl-16525	242	6	lis	li	NOUN
crl-16525	242	7	researchers	researcher	NOUN
crl-16525	242	8	,	,	PUNCT
crl-16525	242	9	the	the	DET
crl-16525	242	10	main	main	ADJ
crl-16525	242	11	contribution	contribution	NOUN
crl-16525	242	12	is	be	AUX
crl-16525	242	13	demonstrating	demonstrate	VERB
crl-16525	242	14	the	the	DET
crl-16525	242	15	value	value	NOUN
crl-16525	242	16	of	of	ADP
crl-16525	242	17	investigating	investigate	VERB
crl-16525	242	18	professional	professional	ADJ
crl-16525	242	19	iden466	iden466	PROPN
crl-16525	242	20	college	college	PROPN
crl-16525	242	21	&	&	CCONJ
crl-16525	242	22	research	research	PROPN
crl-16525	242	23	libraries	library	NOUN
crl-16525	242	24	july	july	PROPN
crl-16525	242	25	2016	2016	NUM
crl-16525	242	26	tity	tity	NOUN
crl-16525	242	27	unfolding	unfold	VERB
crl-16525	242	28	in	in	ADP
crl-16525	242	29	real	real	ADJ
crl-16525	242	30	time	time	NOUN
crl-16525	242	31	,	,	PUNCT
crl-16525	242	32	and	and	CCONJ
crl-16525	242	33	not	not	PART
crl-16525	242	34	only	only	ADV
crl-16525	242	35	in	in	ADP
crl-16525	242	36	the	the	DET
crl-16525	242	37	abstract	abstract	NOUN
crl-16525	242	38	.	.	PUNCT
crl-16525	243	1	for	for	ADP
crl-16525	243	2	researchers	researcher	NOUN
crl-16525	243	3	interested	interested	ADJ
crl-16525	243	4	in	in	ADP
crl-16525	243	5	applying	apply	VERB
crl-16525	243	6	ca	ca	NOUN
crl-16525	243	7	to	to	ADP
crl-16525	243	8	other	other	ADJ
crl-16525	243	9	areas	area	NOUN
crl-16525	243	10	of	of	ADP
crl-16525	243	11	investigation	investigation	NOUN
crl-16525	243	12	,	,	PUNCT
crl-16525	243	13	the	the	DET
crl-16525	243	14	study	study	NOUN
crl-16525	243	15	delineates	delineate	VERB
crl-16525	243	16	how	how	SCONJ
crl-16525	243	17	conversational	conversational	ADJ
crl-16525	243	18	moves	move	NOUN
crl-16525	243	19	reveal	reveal	VERB
crl-16525	243	20	meaning	meaning	NOUN
crl-16525	243	21	by	by	ADP
crl-16525	243	22	examining	examine	VERB
crl-16525	243	23	how	how	SCONJ
crl-16525	243	24	the	the	DET
crl-16525	243	25	response	response	NOUN
crl-16525	243	26	ratifies	ratify	VERB
crl-16525	243	27	or	or	CCONJ
crl-16525	243	28	rejects	reject	VERB
crl-16525	243	29	the	the	DET
crl-16525	243	30	previous	previous	ADJ
crl-16525	243	31	move	move	NOUN
crl-16525	243	32	.	.	PUNCT
crl-16525	244	1	for	for	ADP
crl-16525	244	2	practicing	practice	VERB
crl-16525	244	3	academic	academic	ADJ
crl-16525	244	4	librarians	librarian	NOUN
crl-16525	244	5	,	,	PUNCT
crl-16525	244	6	the	the	DET
crl-16525	244	7	main	main	ADJ
crl-16525	244	8	contribution	contribution	NOUN
crl-16525	244	9	is	be	AUX
crl-16525	244	10	in	in	ADP
crl-16525	244	11	highlighting	highlight	VERB
crl-16525	244	12	the	the	DET
crl-16525	244	13	conversational	conversational	ADJ
crl-16525	244	14	strategies	strategy	NOUN
crl-16525	244	15	that	that	PRON
crl-16525	244	16	can	can	AUX
crl-16525	244	17	make	make	VERB
crl-16525	244	18	the	the	DET
crl-16525	244	19	rapid	rapid	ADJ
crl-16525	244	20	-	-	PUNCT
crl-16525	244	21	fire	fire	NOUN
crl-16525	244	22	work	work	NOUN
crl-16525	244	23	of	of	ADP
crl-16525	244	24	live	live	ADJ
crl-16525	244	25	chat	chat	VERB
crl-16525	244	26	richer	rich	ADJ
crl-16525	244	27	and	and	CCONJ
crl-16525	244	28	more	more	ADV
crl-16525	244	29	engaging	engaging	ADJ
crl-16525	244	30	for	for	ADP
crl-16525	244	31	both	both	CCONJ
crl-16525	244	32	the	the	DET
crl-16525	244	33	librarian	librarian	NOUN
crl-16525	244	34	and	and	CCONJ
crl-16525	244	35	the	the	DET
crl-16525	244	36	student	student	NOUN
crl-16525	244	37	.	.	PUNCT
crl-16525	245	1	for	for	ADP
crl-16525	245	2	library	library	PROPN
crl-16525	245	3	administrators	administrator	NOUN
crl-16525	245	4	,	,	PUNCT
crl-16525	245	5	the	the	DET
crl-16525	245	6	significance	significance	NOUN
crl-16525	245	7	is	be	AUX
crl-16525	245	8	to	to	PART
crl-16525	245	9	understand	understand	VERB
crl-16525	245	10	the	the	DET
crl-16525	245	11	impact	impact	NOUN
crl-16525	245	12	of	of	ADP
crl-16525	245	13	staffing	staffing	NOUN
crl-16525	245	14	decisions	decision	NOUN
crl-16525	245	15	and	and	CCONJ
crl-16525	245	16	specifically	specifically	ADV
crl-16525	245	17	how	how	SCONJ
crl-16525	245	18	much	much	ADJ
crl-16525	245	19	focus	focus	NOUN
crl-16525	245	20	and	and	CCONJ
crl-16525	245	21	attention	attention	NOUN
crl-16525	245	22	is	be	AUX
crl-16525	245	23	needed	need	VERB
crl-16525	245	24	to	to	PART
crl-16525	245	25	make	make	VERB
crl-16525	245	26	vr	vr	PROPN
crl-16525	245	27	a	a	DET
crl-16525	245	28	classroom	classroom	NOUN
crl-16525	245	29	as	as	ADV
crl-16525	245	30	well	well	ADV
crl-16525	245	31	as	as	ADP
crl-16525	245	32	a	a	DET
crl-16525	245	33	service	service	NOUN
crl-16525	245	34	counter	counter	NOUN
crl-16525	245	35	.	.	PUNCT
crl-16525	246	1	having	have	VERB
crl-16525	246	2	librarians	librarian	NOUN
crl-16525	246	3	monitor	monitor	VERB
crl-16525	246	4	chat	chat	NOUN
crl-16525	246	5	reference	reference	NOUN
crl-16525	246	6	at	at	ADP
crl-16525	246	7	a	a	DET
crl-16525	246	8	busy	busy	ADJ
crl-16525	246	9	service	service	NOUN
crl-16525	246	10	desk	desk	NOUN
crl-16525	246	11	is	be	AUX
crl-16525	246	12	cost	cost	NOUN
crl-16525	246	13	-	-	PUNCT
crl-16525	246	14	effective	effective	ADJ
crl-16525	246	15	but	but	CCONJ
crl-16525	246	16	can	can	AUX
crl-16525	246	17	impede	impede	VERB
crl-16525	246	18	a	a	DET
crl-16525	246	19	real	real	ADJ
crl-16525	246	20	and	and	CCONJ
crl-16525	246	21	significant	significant	ADJ
crl-16525	246	22	educational	educational	ADJ
crl-16525	246	23	role	role	NOUN
crl-16525	246	24	.	.	PUNCT
crl-16525	247	1	as	as	SCONJ
crl-16525	247	2	the	the	DET
crl-16525	247	3	acrl	acrl	NOUN
crl-16525	247	4	standards	standard	NOUN
crl-16525	247	5	for	for	ADP
crl-16525	247	6	libraries	library	NOUN
crl-16525	247	7	in	in	ADP
crl-16525	247	8	higher	high	ADJ
crl-16525	247	9	education	education	NOUN
crl-16525	247	10	stipulate	stipulate	NOUN
crl-16525	247	11	,	,	PUNCT
crl-16525	247	12	extending	extend	VERB
crl-16525	247	13	education	education	NOUN
crl-16525	247	14	into	into	ADP
crl-16525	247	15	a	a	DET
crl-16525	247	16	variety	variety	NOUN
crl-16525	247	17	of	of	ADP
crl-16525	247	18	contexts	contexts	NOUN
crl-16525	247	19	is	be	AUX
crl-16525	247	20	especially	especially	ADV
crl-16525	247	21	important	important	ADJ
crl-16525	247	22	for	for	ADP
crl-16525	247	23	institutions	institution	NOUN
crl-16525	247	24	with	with	ADP
crl-16525	247	25	large	large	ADJ
crl-16525	247	26	numbers	number	NOUN
crl-16525	247	27	of	of	ADP
crl-16525	247	28	commuters	commuter	NOUN
crl-16525	247	29	and	and	CCONJ
crl-16525	247	30	distance	distance	NOUN
crl-16525	247	31	learners	learner	NOUN
crl-16525	247	32	.	.	PUNCT
crl-16525	248	1	acknowledgments	acknowledgment	NOUN
crl-16525	248	2	an	an	DET
crl-16525	248	3	early	early	ADJ
crl-16525	248	4	stage	stage	NOUN
crl-16525	248	5	of	of	ADP
crl-16525	248	6	analysis	analysis	NOUN
crl-16525	248	7	was	be	AUX
crl-16525	248	8	presented	present	VERB
crl-16525	248	9	as	as	ADP
crl-16525	248	10	a	a	DET
crl-16525	248	11	poster	poster	NOUN
crl-16525	248	12	at	at	ADP
crl-16525	248	13	the	the	DET
crl-16525	248	14	library	library	PROPN
crl-16525	248	15	assessment	assessment	NOUN
crl-16525	248	16	conference	conference	PROPN
crl-16525	248	17	2014	2014	NUM
crl-16525	248	18	,	,	PUNCT
crl-16525	248	19	seattle	seattle	PROPN
crl-16525	248	20	,	,	PUNCT
crl-16525	248	21	washington	washington	PROPN
crl-16525	248	22	.	.	PUNCT
crl-16525	249	1	i	i	PRON
crl-16525	249	2	am	be	AUX
crl-16525	249	3	grateful	grateful	ADJ
crl-16525	249	4	to	to	PART
crl-16525	249	5	deb	deb	VERB
crl-16525	249	6	blecic	blecic	PROPN
crl-16525	249	7	,	,	PUNCT
crl-16525	249	8	tina	tina	PROPN
crl-16525	249	9	griffin	griffin	PROPN
crl-16525	249	10	,	,	PUNCT
crl-16525	249	11	kara	kara	PROPN
crl-16525	249	12	malenfant	malenfant	PROPN
crl-16525	249	13	,	,	PUNCT
crl-16525	249	14	pam	pam	PROPN
crl-16525	249	15	sessoms	sessoms	PROPN
crl-16525	249	16	,	,	PUNCT
crl-16525	249	17	mihail	mihail	PROPN
crl-16525	249	18	tsvetkov	tsvetkov	PROPN
crl-16525	249	19	,	,	PUNCT
crl-16525	249	20	steve	steve	PROPN
crl-16525	249	21	wiberley	wiberley	PROPN
crl-16525	249	22	,	,	PUNCT
crl-16525	249	23	anna	anna	PROPN
crl-16525	249	24	wolf	wolf	PROPN
crl-16525	249	25	,	,	PUNCT
crl-16525	249	26	simon	simon	PROPN
crl-16525	249	27	zuberek	zuberek	PROPN
crl-16525	249	28	,	,	PUNCT
crl-16525	249	29	and	and	CCONJ
crl-16525	249	30	colleagues	colleague	NOUN
crl-16525	249	31	at	at	ADP
crl-16525	249	32	both	both	DET
crl-16525	249	33	institutions	institution	NOUN
crl-16525	249	34	whose	whose	DET
crl-16525	249	35	work	work	NOUN
crl-16525	249	36	in	in	ADP
crl-16525	249	37	these	these	DET
crl-16525	249	38	transcripts	transcript	NOUN
crl-16525	249	39	makes	make	VERB
crl-16525	249	40	me	i	PRON
crl-16525	249	41	proud	proud	ADJ
crl-16525	249	42	to	to	PART
crl-16525	249	43	share	share	VERB
crl-16525	249	44	their	their	PRON
crl-16525	249	45	profession	profession	NOUN
crl-16525	249	46	.	.	PUNCT
crl-16525	250	1	notes	note	NOUN
crl-16525	250	2	1	1	NUM
crl-16525	250	3	.	.	PUNCT
crl-16525	251	1	“	"	PUNCT
crl-16525	251	2	standards	standard	NOUN
crl-16525	251	3	for	for	ADP
crl-16525	251	4	libraries	library	NOUN
crl-16525	251	5	in	in	ADP
crl-16525	251	6	higher	high	ADJ
crl-16525	251	7	education	education	NOUN
crl-16525	251	8	|	|	PROPN
crl-16525	251	9	association	association	NOUN
crl-16525	251	10	of	of	ADP
crl-16525	251	11	college	college	PROPN
crl-16525	251	12	&	&	CCONJ
crl-16525	251	13	research	research	PROPN
crl-16525	251	14	libraries	library	NOUN
crl-16525	251	15	(	(	PUNCT
crl-16525	251	16	acrl	acrl	NOUN
crl-16525	251	17	)	)	PUNCT
crl-16525	251	18	,	,	PUNCT
crl-16525	251	19	”	"	PUNCT
crl-16525	251	20	available	available	ADJ
crl-16525	251	21	online	online	ADV
crl-16525	251	22	at	at	ADP
crl-16525	251	23	www.ala.org/acrl/standards/standardslibraries	www.ala.org/acrl/standards/standardslibrarie	NOUN
crl-16525	251	24	[	[	X
crl-16525	251	25	accessed	access	VERB
crl-16525	251	26	6	6	NUM
crl-16525	251	27	december	december	NOUN
crl-16525	251	28	2014	2014	NUM
crl-16525	251	29	]	]	PUNCT
crl-16525	251	30	.	.	PUNCT
crl-16525	252	1	2	2	X
crl-16525	252	2	.	.	X
crl-16525	252	3	paula	paula	PROPN
crl-16525	252	4	r.	r.	PROPN
crl-16525	252	5	dempsey	dempsey	PROPN
crl-16525	252	6	,	,	PUNCT
crl-16525	252	7	“	"	PUNCT
crl-16525	252	8	interactive	interactive	ADJ
crl-16525	252	9	service	service	NOUN
crl-16525	252	10	and	and	CCONJ
crl-16525	252	11	professional	professional	ADJ
crl-16525	252	12	culture	culture	NOUN
crl-16525	252	13	:	:	PUNCT
crl-16525	252	14	academic	academic	ADJ
crl-16525	252	15	reference	reference	NOUN
crl-16525	252	16	librarians	librarian	NOUN
crl-16525	252	17	in	in	ADP
crl-16525	252	18	an	an	DET
crl-16525	252	19	emerging	emerge	VERB
crl-16525	252	20	context	context	NOUN
crl-16525	252	21	,	,	PUNCT
crl-16525	252	22	”	"	PUNCT
crl-16525	252	23	in	in	ADP
crl-16525	252	24	advances	advance	NOUN
crl-16525	252	25	in	in	ADP
crl-16525	252	26	library	library	ADJ
crl-16525	252	27	administration	administration	NOUN
crl-16525	252	28	and	and	CCONJ
crl-16525	252	29	organization	organization	NOUN
crl-16525	252	30	,	,	PUNCT
crl-16525	252	31	vol	vol	NOUN
crl-16525	252	32	.	.	PROPN
crl-16525	252	33	24	24	NUM
crl-16525	252	34	,	,	PUNCT
crl-16525	252	35	2008	2008	NUM
crl-16525	252	36	,	,	PUNCT
crl-16525	252	37	91–116	91–116	NUM
crl-16525	252	38	,	,	PUNCT
crl-16525	252	39	available	available	ADJ
crl-16525	252	40	online	online	ADV
crl-16525	252	41	at	at	ADP
crl-16525	252	42	www.emeraldinsight.com/books.htm?chapterid=1760077	www.emeraldinsight.com/books.htm?chapterid=1760077	PROPN
crl-16525	253	1	[	[	X
crl-16525	253	2	accessed	access	VERB
crl-16525	253	3	18	18	NUM
crl-16525	253	4	may	may	PROPN
crl-16525	253	5	2016	2016	NUM
crl-16525	253	6	]	]	PUNCT
crl-16525	253	7	.	.	PUNCT
crl-16525	254	1	3	3	X
crl-16525	254	2	.	.	X
crl-16525	254	3	pauline	pauline	PROPN
crl-16525	254	4	wilson	wilson	PROPN
crl-16525	254	5	,	,	PUNCT
crl-16525	254	6	“	"	PUNCT
crl-16525	254	7	librarians	librarian	NOUN
crl-16525	254	8	as	as	ADP
crl-16525	254	9	teachers	teacher	NOUN
crl-16525	254	10	:	:	PUNCT
crl-16525	254	11	the	the	DET
crl-16525	254	12	study	study	NOUN
crl-16525	254	13	of	of	ADP
crl-16525	254	14	an	an	DET
crl-16525	254	15	organization	organization	NOUN
crl-16525	254	16	fiction	fiction	NOUN
crl-16525	254	17	,	,	PUNCT
crl-16525	254	18	”	"	PUNCT
crl-16525	254	19	library	library	NOUN
crl-16525	254	20	quarterly	quarterly	ADV
crl-16525	254	21	49	49	NUM
crl-16525	254	22	,	,	PUNCT
crl-16525	254	23	no	no	INTJ
crl-16525	254	24	.	.	NOUN
crl-16525	254	25	2	2	NUM
crl-16525	254	26	(	(	PUNCT
crl-16525	254	27	apr	apr	PROPN
crl-16525	254	28	.	.	PROPN
crl-16525	254	29	1979	1979	NUM
crl-16525	254	30	):	):	PUNCT
crl-16525	254	31	146–62	146–62	NOUN
crl-16525	254	32	.	.	X
crl-16525	255	1	4	4	NUM
crl-16525	255	2	.	.	PUNCT
crl-16525	255	3	constance	constance	PROPN
crl-16525	255	4	miller	miller	PROPN
crl-16525	255	5	and	and	CCONJ
crl-16525	255	6	james	james	PROPN
crl-16525	255	7	rettig	rettig	PROPN
crl-16525	255	8	,	,	PUNCT
crl-16525	255	9	“	"	PUNCT
crl-16525	255	10	reference	reference	NOUN
crl-16525	255	11	obsolescence	obsolescence	NOUN
crl-16525	255	12	,	,	PUNCT
crl-16525	255	13	”	"	PUNCT
crl-16525	255	14	rq	rq	VERB
crl-16525	255	15	25	25	NUM
crl-16525	255	16	,	,	PUNCT
crl-16525	255	17	no	no	INTJ
crl-16525	255	18	.	.	NOUN
crl-16525	255	19	1	1	NUM
crl-16525	255	20	(	(	PUNCT
crl-16525	255	21	1985	1985	NUM
crl-16525	255	22	):	):	PUNCT
crl-16525	255	23	52–58	52–58	NUM
crl-16525	255	24	.	.	PUNCT
crl-16525	256	1	5	5	NUM
crl-16525	256	2	.	.	PUNCT
crl-16525	256	3	james	james	PROPN
crl-16525	256	4	k.	k.	PROPN
crl-16525	256	5	elmborg	elmborg	PROPN
crl-16525	256	6	,	,	PUNCT
crl-16525	256	7	“	"	PUNCT
crl-16525	256	8	teaching	teach	VERB
crl-16525	256	9	at	at	ADP
crl-16525	256	10	the	the	DET
crl-16525	256	11	desk	desk	NOUN
crl-16525	256	12	:	:	PUNCT
crl-16525	256	13	toward	toward	ADP
crl-16525	256	14	a	a	DET
crl-16525	256	15	reference	reference	NOUN
crl-16525	256	16	pedagogy	pedagogy	NOUN
crl-16525	256	17	,	,	PUNCT
crl-16525	256	18	”	"	PUNCT
crl-16525	256	19	portal	portal	ADJ
crl-16525	256	20	:	:	PUNCT
crl-16525	256	21	libraries	library	NOUN
crl-16525	256	22	and	and	CCONJ
crl-16525	256	23	the	the	DET
crl-16525	256	24	academy	academy	NOUN
crl-16525	256	25	2	2	NUM
crl-16525	256	26	,	,	PUNCT
crl-16525	256	27	no	no	INTJ
crl-16525	256	28	.	.	NOUN
crl-16525	256	29	3	3	NUM
crl-16525	256	30	(	(	PUNCT
crl-16525	256	31	2002	2002	NUM
crl-16525	256	32	):	):	PUNCT
crl-16525	256	33	455–64	455–64	NUM
crl-16525	256	34	,	,	PUNCT
crl-16525	256	35	doi:10.1353	doi:10.1353	NOUN
crl-16525	256	36	/	/	SYM
crl-16525	256	37	pla.2002.0050	pla.2002.0050	NUM
crl-16525	256	38	.	.	PUNCT
crl-16525	257	1	6	6	NUM
crl-16525	257	2	.	.	X
crl-16525	257	3	scott	scott	PROPN
crl-16525	257	4	walter	walter	PROPN
crl-16525	257	5	,	,	PUNCT
crl-16525	257	6	“	"	PUNCT
crl-16525	257	7	librarians	librarian	NOUN
crl-16525	257	8	as	as	ADP
crl-16525	257	9	teachers	teacher	NOUN
crl-16525	257	10	:	:	PUNCT
crl-16525	257	11	a	a	DET
crl-16525	257	12	qualitative	qualitative	ADJ
crl-16525	257	13	inquiry	inquiry	NOUN
crl-16525	257	14	into	into	ADP
crl-16525	257	15	professional	professional	ADJ
crl-16525	257	16	identity	identity	NOUN
crl-16525	257	17	,	,	PUNCT
crl-16525	257	18	”	"	PUNCT
crl-16525	257	19	college	college	PROPN
crl-16525	257	20	&	&	CCONJ
crl-16525	257	21	research	research	PROPN
crl-16525	257	22	libraries	library	NOUN
crl-16525	257	23	69	69	NUM
crl-16525	257	24	,	,	PUNCT
crl-16525	257	25	no	no	INTJ
crl-16525	257	26	.	.	NOUN
crl-16525	257	27	1	1	NUM
crl-16525	257	28	(	(	PUNCT
crl-16525	257	29	jan	jan	PROPN
crl-16525	257	30	.	.	PROPN
crl-16525	257	31	2008	2008	NUM
crl-16525	257	32	):	):	PUNCT
crl-16525	257	33	51–71	51–71	NUM
crl-16525	257	34	.	.	PUNCT
crl-16525	258	1	7	7	X
crl-16525	258	2	.	.	PUNCT
crl-16525	258	3	miriam	miriam	PROPN
crl-16525	258	4	l.	l.	PROPN
crl-16525	258	5	matteson	matteson	PROPN
crl-16525	258	6	,	,	PUNCT
crl-16525	258	7	jennifer	jennifer	PROPN
crl-16525	258	8	salamon	salamon	PROPN
crl-16525	258	9	,	,	PUNCT
crl-16525	258	10	and	and	CCONJ
crl-16525	258	11	lindy	lindy	NOUN
crl-16525	258	12	brewster	brewster	NOUN
crl-16525	258	13	,	,	PUNCT
crl-16525	258	14	“	"	PUNCT
crl-16525	258	15	a	a	DET
crl-16525	258	16	systematic	systematic	ADJ
crl-16525	258	17	review	review	NOUN
crl-16525	258	18	of	of	ADP
crl-16525	258	19	research	research	NOUN
crl-16525	258	20	on	on	ADP
crl-16525	258	21	live	live	ADJ
crl-16525	258	22	chat	chat	PROPN
crl-16525	258	23	service	service	NOUN
crl-16525	258	24	,	,	PUNCT
crl-16525	258	25	”	"	PUNCT
crl-16525	258	26	reference	reference	NOUN
crl-16525	258	27	&	&	CCONJ
crl-16525	258	28	user	user	NOUN
crl-16525	258	29	services	service	NOUN
crl-16525	258	30	quarterly	quarterly	ADV
crl-16525	258	31	51	51	NUM
crl-16525	258	32	,	,	PUNCT
crl-16525	258	33	no	no	INTJ
crl-16525	258	34	.	.	NOUN
crl-16525	258	35	2	2	NUM
crl-16525	258	36	(	(	PUNCT
crl-16525	258	37	dec	dec	PROPN
crl-16525	258	38	.	.	PROPN
crl-16525	258	39	1	1	NUM
crl-16525	258	40	,	,	PUNCT
crl-16525	258	41	2011	2011	NUM
crl-16525	258	42	):	):	PUNCT
crl-16525	258	43	181	181	NUM
crl-16525	258	44	,	,	PUNCT
crl-16525	258	45	doi:10.5860	doi:10.5860	NOUN
crl-16525	258	46	/	/	SYM
crl-16525	258	47	rusq.51n2.172	rusq.51n2.172	NUM
crl-16525	258	48	.	.	NOUN
crl-16525	258	49	8	8	NUM
crl-16525	258	50	.	.	PUNCT
crl-16525	259	1	christina	christina	PROPN
crl-16525	259	2	m.	m.	PROPN
crl-16525	259	3	desai	desai	PROPN
crl-16525	259	4	and	and	CCONJ
crl-16525	259	5	stephanie	stephanie	PROPN
crl-16525	259	6	j.	j.	PROPN
crl-16525	259	7	graves	graves	PROPN
crl-16525	259	8	,	,	PUNCT
crl-16525	259	9	“	"	PUNCT
crl-16525	259	10	instruction	instruction	NOUN
crl-16525	259	11	via	via	ADP
crl-16525	259	12	instant	instant	ADJ
crl-16525	259	13	messaging	messaging	NOUN
crl-16525	259	14	reference	reference	NOUN
crl-16525	259	15	:	:	PUNCT
crl-16525	259	16	what	what	PRON
crl-16525	259	17	’s	’s	AUX
crl-16525	259	18	happening	happen	VERB
crl-16525	259	19	?	?	PUNCT
crl-16525	259	20	”	"	PUNCT
crl-16525	259	21	electronic	electronic	ADJ
crl-16525	259	22	library	library	NOUN
crl-16525	259	23	24	24	NUM
crl-16525	259	24	,	,	PUNCT
crl-16525	259	25	no	no	INTJ
crl-16525	259	26	.	.	NOUN
crl-16525	259	27	2	2	NUM
crl-16525	259	28	(	(	PUNCT
crl-16525	259	29	mar	mar	PROPN
crl-16525	259	30	.	.	PROPN
crl-16525	259	31	1	1	NUM
crl-16525	259	32	,	,	PUNCT
crl-16525	259	33	2006	2006	NUM
crl-16525	259	34	):	):	PUNCT
crl-16525	259	35	185	185	NUM
crl-16525	259	36	,	,	PUNCT
crl-16525	259	37	doi:10.1108/02640470610660369	doi:10.1108/02640470610660369	NOUN
crl-16525	259	38	.	.	PUNCT
crl-16525	260	1	9	9	X
crl-16525	260	2	.	.	X
crl-16525	260	3	ibid	ibid	NOUN
crl-16525	260	4	.	.	PUNCT
crl-16525	260	5	,	,	PUNCT
crl-16525	260	6	187	187	NUM
crl-16525	260	7	.	.	NOUN
crl-16525	260	8	10	10	NUM
crl-16525	260	9	.	.	PUNCT
crl-16525	261	1	susan	susan	PROPN
crl-16525	261	2	avery	avery	PROPN
crl-16525	261	3	and	and	CCONJ
crl-16525	261	4	david	david	PROPN
crl-16525	261	5	ward	ward	PROPN
crl-16525	261	6	,	,	PUNCT
crl-16525	261	7	“	"	PUNCT
crl-16525	261	8	reference	reference	NOUN
crl-16525	261	9	is	be	AUX
crl-16525	261	10	my	my	PRON
crl-16525	261	11	classroom	classroom	NOUN
crl-16525	261	12	:	:	PUNCT
crl-16525	261	13	setting	set	VERB
crl-16525	261	14	instructional	instructional	ADJ
crl-16525	261	15	goals	goal	NOUN
crl-16525	261	16	for	for	ADP
crl-16525	261	17	academic	academic	ADJ
crl-16525	261	18	library	library	NOUN
crl-16525	261	19	reference	reference	NOUN
crl-16525	261	20	services	service	NOUN
crl-16525	261	21	,	,	PUNCT
crl-16525	261	22	”	"	PUNCT
crl-16525	261	23	internet	internet	NOUN
crl-16525	261	24	reference	reference	NOUN
crl-16525	261	25	services	service	NOUN
crl-16525	261	26	quarterly	quarterly	ADV
crl-16525	261	27	15	15	NUM
crl-16525	261	28	,	,	PUNCT
crl-16525	261	29	no	no	INTJ
crl-16525	261	30	.	.	NOUN
crl-16525	261	31	1	1	NUM
crl-16525	261	32	(	(	PUNCT
crl-16525	261	33	2010	2010	NUM
crl-16525	261	34	):	):	PUNCT
crl-16525	261	35	35–51	35–51	NUM
crl-16525	261	36	.	.	PUNCT
crl-16525	262	1	11	11	NUM
crl-16525	262	2	.	.	PUNCT
crl-16525	262	3	marie	marie	PROPN
crl-16525	262	4	l.	l.	PROPN
crl-16525	262	5	radford	radford	PROPN
crl-16525	262	6	et	et	PROPN
crl-16525	262	7	al	al	PROPN
crl-16525	262	8	.	.	PROPN
crl-16525	262	9	,	,	PUNCT
crl-16525	262	10	“	"	PUNCT
crl-16525	262	11	on	on	ADP
crl-16525	262	12	virtual	virtual	ADJ
crl-16525	262	13	face	face	NOUN
crl-16525	262	14	-	-	PUNCT
crl-16525	262	15	work	work	NOUN
crl-16525	262	16	:	:	PUNCT
crl-16525	262	17	an	an	DET
crl-16525	262	18	ethnography	ethnography	NOUN
crl-16525	262	19	of	of	ADP
crl-16525	262	20	communication	communication	NOUN
crl-16525	262	21	approach	approach	NOUN
crl-16525	262	22	to	to	ADP
crl-16525	262	23	a	a	DET
crl-16525	262	24	live	live	ADJ
crl-16525	262	25	chat	chat	NOUN
crl-16525	262	26	reference	reference	NOUN
crl-16525	262	27	interaction	interaction	NOUN
crl-16525	262	28	,	,	PUNCT
crl-16525	262	29	”	"	PUNCT
crl-16525	262	30	library	library	NOUN
crl-16525	262	31	quarterly	quarterly	ADV
crl-16525	262	32	81	81	NUM
crl-16525	262	33	,	,	PUNCT
crl-16525	262	34	no	no	INTJ
crl-16525	262	35	.	.	NOUN
crl-16525	262	36	4	4	NUM
crl-16525	262	37	(	(	PUNCT
crl-16525	262	38	oct	oct	PROPN
crl-16525	262	39	.	.	PROPN
crl-16525	262	40	2011	2011	NUM
crl-16525	262	41	):	):	PUNCT
crl-16525	262	42	441	441	NUM
crl-16525	262	43	.	.	NUM
crl-16525	262	44	12	12	NUM
crl-16525	262	45	.	.	PUNCT
crl-16525	263	1	terrence	terrence	PROPN
crl-16525	263	2	w.	w.	PROPN
crl-16525	263	3	epperson	epperson	PROPN
crl-16525	263	4	and	and	CCONJ
crl-16525	263	5	alan	alan	PROPN
crl-16525	263	6	zemel	zemel	PROPN
crl-16525	263	7	,	,	PUNCT
crl-16525	263	8	“	"	PUNCT
crl-16525	263	9	reports	report	NOUN
crl-16525	263	10	,	,	PUNCT
crl-16525	263	11	requests	request	NOUN
crl-16525	263	12	,	,	PUNCT
crl-16525	263	13	and	and	CCONJ
crl-16525	263	14	recipient	recipient	NOUN
crl-16525	263	15	design	design	NOUN
crl-16525	263	16	:	:	PUNCT
crl-16525	263	17	the	the	DET
crl-16525	263	18	management	management	NOUN
crl-16525	263	19	of	of	ADP
crl-16525	263	20	patron	patron	NOUN
crl-16525	263	21	queries	query	VERB
crl-16525	263	22	in	in	ADP
crl-16525	263	23	online	online	ADJ
crl-16525	263	24	reference	reference	NOUN
crl-16525	263	25	chats	chat	NOUN
crl-16525	263	26	,	,	PUNCT
crl-16525	263	27	”	"	PUNCT
crl-16525	263	28	journal	journal	NOUN
crl-16525	263	29	of	of	ADP
crl-16525	263	30	the	the	DET
crl-16525	263	31	american	american	ADJ
crl-16525	263	32	society	society	NOUN
crl-16525	263	33	for	for	ADP
crl-16525	263	34	information	information	NOUN
crl-16525	263	35	science	science	NOUN
crl-16525	263	36	and	and	CCONJ
crl-16525	263	37	technology	technology	NOUN
crl-16525	263	38	59	59	NUM
crl-16525	263	39	,	,	PUNCT
crl-16525	263	40	no	no	INTJ
crl-16525	263	41	.	.	NOUN
crl-16525	263	42	14	14	NUM
crl-16525	263	43	(	(	PUNCT
crl-16525	263	44	dec.1	dec.1	PROPN
crl-16525	263	45	,	,	PUNCT
crl-16525	263	46	2008	2008	NUM
crl-16525	263	47	):	):	PUNCT
crl-16525	263	48	2279	2279	NUM
crl-16525	263	49	,	,	PUNCT
crl-16525	263	50	doi:10.1002	doi:10.1002	NOUN
crl-16525	263	51	/	/	SYM
crl-16525	263	52	asi.20930	asi.20930	NOUN
crl-16525	263	53	.	.	PUNCT
crl-16525	264	1	13	13	NUM
crl-16525	264	2	.	.	PUNCT
crl-16525	265	1	epperson	epperson	PROPN
crl-16525	265	2	and	and	CCONJ
crl-16525	265	3	zemel	zemel	NOUN
crl-16525	265	4	,	,	PUNCT
crl-16525	265	5	“	"	PUNCT
crl-16525	265	6	reports	report	NOUN
crl-16525	265	7	,	,	PUNCT
crl-16525	265	8	requests	request	NOUN
crl-16525	265	9	,	,	PUNCT
crl-16525	265	10	and	and	CCONJ
crl-16525	265	11	recipient	recipient	NOUN
crl-16525	265	12	design	design	NOUN
crl-16525	265	13	.	.	PUNCT
crl-16525	265	14	”	"	PUNCT
crl-16525	266	1	14	14	NUM
crl-16525	266	2	.	.	PUNCT
crl-16525	267	1	yannis	yannis	PROPN
crl-16525	267	2	pappas	pappas	PROPN
crl-16525	267	3	and	and	CCONJ
crl-16525	267	4	clive	clive	PROPN
crl-16525	267	5	seale	seale	PROPN
crl-16525	267	6	,	,	PUNCT
crl-16525	267	7	“	"	PUNCT
crl-16525	267	8	the	the	DET
crl-16525	267	9	opening	opening	NOUN
crl-16525	267	10	phase	phase	NOUN
crl-16525	267	11	of	of	ADP
crl-16525	267	12	telemedicine	telemedicine	NOUN
crl-16525	267	13	consultations	consultation	NOUN
crl-16525	267	14	:	:	PUNCT
crl-16525	267	15	an	an	DET
crl-16525	267	16	analysis	analysis	NOUN
crl-16525	267	17	of	of	ADP
crl-16525	267	18	interaction	interaction	NOUN
crl-16525	267	19	,	,	PUNCT
crl-16525	267	20	”	"	PUNCT
crl-16525	267	21	social	social	ADJ
crl-16525	267	22	science	science	NOUN
crl-16525	267	23	&	&	CCONJ
crl-16525	267	24	medicine	medicine	PROPN
crl-16525	267	25	68	68	NUM
crl-16525	267	26	,	,	PUNCT
crl-16525	267	27	no	no	INTJ
crl-16525	267	28	.	.	NOUN
crl-16525	267	29	7	7	NUM
crl-16525	267	30	(	(	PUNCT
crl-16525	267	31	2009	2009	NUM
crl-16525	267	32	):	):	PUNCT
crl-16525	267	33	1229–37	1229–37	NUM
crl-16525	267	34	,	,	PUNCT
crl-16525	267	35	doi	doi	NOUN
crl-16525	267	36	:	:	PUNCT
crl-16525	267	37	http://dx.doi	http://dx.doi	NOUN
crl-16525	267	38	.	.	PUNCT
crl-16525	268	1	org/10.1016	org/10.1016	PROPN
crl-16525	268	2	/	/	SYM
crl-16525	268	3	j.socscimed.2009.01.011	j.socscimed.2009.01.011	X
crl-16525	268	4	.	.	PUNCT
crl-16525	269	1	15	15	NUM
crl-16525	269	2	.	.	PUNCT
crl-16525	269	3	marilyn	marilyn	PROPN
crl-16525	269	4	r.	r.	PROPN
crl-16525	269	5	whalen	whalen	PROPN
crl-16525	269	6	and	and	CCONJ
crl-16525	269	7	don	don	PROPN
crl-16525	269	8	h.	h.	PROPN
crl-16525	269	9	zimmerman	zimmerman	PROPN
crl-16525	269	10	,	,	PUNCT
crl-16525	269	11	“	"	PUNCT
crl-16525	269	12	describing	describe	VERB
crl-16525	269	13	trouble	trouble	NOUN
crl-16525	269	14	:	:	PUNCT
crl-16525	269	15	practical	practical	ADJ
crl-16525	269	16	epistemology	epistemology	NOUN
crl-16525	269	17	in	in	ADP
crl-16525	269	18	citizen	citizen	NOUN
crl-16525	269	19	calls	call	NOUN
crl-16525	269	20	to	to	ADP
crl-16525	269	21	the	the	DET
crl-16525	269	22	police	police	NOUN
crl-16525	269	23	,	,	PUNCT
crl-16525	269	24	”	"	PUNCT
crl-16525	269	25	language	language	NOUN
crl-16525	269	26	in	in	ADP
crl-16525	269	27	society	society	NOUN
crl-16525	269	28	19	19	NUM
crl-16525	269	29	,	,	PUNCT
crl-16525	269	30	no	no	INTJ
crl-16525	269	31	.	.	NOUN
crl-16525	269	32	4	4	NUM
crl-16525	269	33	(	(	PUNCT
crl-16525	269	34	dec	dec	PROPN
crl-16525	269	35	.	.	PROPN
crl-16525	269	36	1	1	NUM
crl-16525	269	37	,	,	PUNCT
crl-16525	269	38	1990	1990	NUM
crl-16525	269	39	):	):	PUNCT
crl-16525	269	40	465–92	465–92	NOUN
crl-16525	269	41	.	.	PUNCT
crl-16525	270	1	opening	open	VERB
crl-16525	270	2	exchanges	exchange	NOUN
crl-16525	270	3	in	in	ADP
crl-16525	270	4	virtual	virtual	ADJ
crl-16525	270	5	reference	reference	NOUN
crl-16525	270	6	shape	shape	VERB
crl-16525	270	7	the	the	DET
crl-16525	270	8	potential	potential	NOUN
crl-16525	270	9	for	for	ADP
crl-16525	270	10	teaching	teach	VERB
crl-16525	270	11	467	467	NUM
crl-16525	270	12	16	16	NUM
crl-16525	270	13	.	.	PUNCT
crl-16525	271	1	susan	susan	PROPN
crl-16525	271	2	danby	danby	PROPN
crl-16525	271	3	,	,	PUNCT
crl-16525	271	4	carolyn	carolyn	PROPN
crl-16525	271	5	baker	baker	PROPN
crl-16525	271	6	,	,	PUNCT
crl-16525	271	7	and	and	CCONJ
crl-16525	271	8	michael	michael	PROPN
crl-16525	271	9	emmison	emmison	PROPN
crl-16525	271	10	,	,	PUNCT
crl-16525	271	11	“	"	PUNCT
crl-16525	271	12	four	four	NUM
crl-16525	271	13	observations	observation	NOUN
crl-16525	271	14	on	on	ADP
crl-16525	271	15	openings	opening	NOUN
crl-16525	271	16	in	in	ADP
crl-16525	271	17	calls	call	NOUN
crl-16525	271	18	to	to	ADP
crl-16525	271	19	kids	kid	NOUN
crl-16525	271	20	help	help	VERB
crl-16525	271	21	line	line	NOUN
crl-16525	271	22	,	,	PUNCT
crl-16525	271	23	”	"	PUNCT
crl-16525	271	24	in	in	ADP
crl-16525	271	25	calling	call	VERB
crl-16525	271	26	for	for	ADP
crl-16525	271	27	help	help	NOUN
crl-16525	271	28	:	:	PUNCT
crl-16525	271	29	language	language	NOUN
crl-16525	271	30	and	and	CCONJ
crl-16525	271	31	social	social	ADJ
crl-16525	271	32	interaction	interaction	NOUN
crl-16525	271	33	in	in	ADP
crl-16525	271	34	telephone	telephone	NOUN
crl-16525	271	35	helplines	helpline	NOUN
crl-16525	271	36	(	(	PUNCT
crl-16525	271	37	philadelphia	philadelphia	PROPN
crl-16525	271	38	:	:	PUNCT
crl-16525	271	39	john	john	PROPN
crl-16525	271	40	benjamins	benjamins	PROPN
crl-16525	271	41	,	,	PUNCT
crl-16525	271	42	2005	2005	NUM
crl-16525	271	43	)	)	PUNCT
crl-16525	271	44	,	,	PUNCT
crl-16525	271	45	133–51	133–51	NUM
crl-16525	271	46	,	,	PUNCT
crl-16525	271	47	available	available	ADJ
crl-16525	271	48	online	online	ADV
crl-16525	271	49	at	at	ADP
crl-16525	271	50	http://site.ebrary.com/lib/uic/	http://site.ebrary.com/lib/uic/	PUNCT
crl-16525	271	51	reader.action?ppg=151&docid=10090671&tm=1463592350999	reader.action?ppg=151&docid=10090671&tm=1463592350999	NOUN
crl-16525	272	1	[	[	X
crl-16525	272	2	accessed	access	VERB
crl-16525	272	3	18	18	NUM
crl-16525	272	4	may	may	PROPN
crl-16525	272	5	2016	2016	NUM
crl-16525	272	6	]	]	PUNCT
crl-16525	272	7	.	.	PUNCT
crl-16525	273	1	17	17	NUM
crl-16525	273	2	.	.	PUNCT
crl-16525	273	3	anssi	anssi	PROPN
crl-16525	273	4	peräkylä	peräkylä	PROPN
crl-16525	273	5	and	and	CCONJ
crl-16525	273	6	sanna	sanna	PROPN
crl-16525	273	7	vehvilfinen	vehvilfinen	PROPN
crl-16525	273	8	,	,	PUNCT
crl-16525	273	9	“	"	PUNCT
crl-16525	273	10	conversation	conversation	ADJ
crl-16525	273	11	analysis	analysis	NOUN
crl-16525	273	12	and	and	CCONJ
crl-16525	273	13	the	the	DET
crl-16525	273	14	professional	professional	ADJ
crl-16525	273	15	stocks	stock	NOUN
crl-16525	273	16	of	of	ADP
crl-16525	273	17	interactional	interactional	ADJ
crl-16525	273	18	knowledge	knowledge	NOUN
crl-16525	273	19	,	,	PUNCT
crl-16525	273	20	”	"	PUNCT
crl-16525	273	21	discourse	discourse	NOUN
crl-16525	273	22	&	&	CCONJ
crl-16525	273	23	society	society	PROPN
crl-16525	273	24	14	14	NUM
crl-16525	273	25	,	,	PUNCT
crl-16525	273	26	no	no	INTJ
crl-16525	273	27	.	.	NOUN
crl-16525	273	28	6	6	NUM
crl-16525	273	29	(	(	PUNCT
crl-16525	273	30	nov	nov	PROPN
crl-16525	273	31	.	.	PROPN
crl-16525	273	32	1	1	NUM
crl-16525	273	33	,	,	PUNCT
crl-16525	273	34	2003	2003	NUM
crl-16525	273	35	):	):	PUNCT
crl-16525	273	36	727–50	727–50	NUM
crl-16525	273	37	,	,	PUNCT
crl-16525	273	38	doi:10.1177/09579265030146003	doi:10.1177/09579265030146003	NOUN
crl-16525	273	39	.	.	PROPN
crl-16525	274	1	18	18	NUM
crl-16525	274	2	.	.	PUNCT
crl-16525	275	1	john	john	PROPN
crl-16525	275	2	budd	budd	PROPN
crl-16525	275	3	,	,	PUNCT
crl-16525	275	4	“	"	PUNCT
crl-16525	275	5	discourse	discourse	VERB
crl-16525	275	6	analysis	analysis	NOUN
crl-16525	275	7	and	and	CCONJ
crl-16525	275	8	the	the	DET
crl-16525	275	9	study	study	NOUN
crl-16525	275	10	of	of	ADP
crl-16525	275	11	communication	communication	NOUN
crl-16525	275	12	in	in	ADP
crl-16525	275	13	lis	li	NOUN
crl-16525	275	14	,	,	PUNCT
crl-16525	275	15	”	"	PUNCT
crl-16525	275	16	library	library	NOUN
crl-16525	275	17	trends	trend	NOUN
crl-16525	275	18	55	55	NUM
crl-16525	275	19	,	,	PUNCT
crl-16525	275	20	no	no	INTJ
crl-16525	275	21	.	.	NOUN
crl-16525	275	22	1	1	NUM
crl-16525	275	23	(	(	PUNCT
crl-16525	275	24	2006	2006	NUM
crl-16525	275	25	):	):	PUNCT
crl-16525	275	26	65–82	65–82	NUM
crl-16525	275	27	.	.	PUNCT
crl-16525	275	28	19	19	NUM
crl-16525	275	29	.	.	PUNCT
crl-16525	276	1	michael	michael	PROPN
crl-16525	276	2	moerman	moerman	PROPN
crl-16525	276	3	,	,	PUNCT
crl-16525	276	4	talking	talk	VERB
crl-16525	276	5	culture	culture	NOUN
crl-16525	276	6	:	:	PUNCT
crl-16525	276	7	ethnography	ethnography	NOUN
crl-16525	276	8	and	and	CCONJ
crl-16525	276	9	conversation	conversation	VERB
crl-16525	276	10	analysis	analysis	NOUN
crl-16525	276	11	(	(	PUNCT
crl-16525	276	12	philadelphia	philadelphia	PROPN
crl-16525	276	13	:	:	PUNCT
crl-16525	276	14	university	university	NOUN
crl-16525	276	15	of	of	ADP
crl-16525	276	16	pennsylvania	pennsylvania	PROPN
crl-16525	276	17	press	press	PROPN
crl-16525	276	18	,	,	PUNCT
crl-16525	276	19	1988	1988	NUM
crl-16525	276	20	)	)	PUNCT
crl-16525	276	21	.	.	PUNCT
crl-16525	277	1	20	20	NUM
crl-16525	277	2	.	.	PUNCT
crl-16525	277	3	deborah	deborah	PROPN
crl-16525	277	4	schiffrin	schiffrin	PROPN
crl-16525	277	5	,	,	PUNCT
crl-16525	277	6	“	"	PUNCT
crl-16525	277	7	conversation	conversation	NOUN
crl-16525	277	8	analysis	analysis	NOUN
crl-16525	277	9	,	,	PUNCT
crl-16525	277	10	”	"	PUNCT
crl-16525	277	11	annual	annual	ADJ
crl-16525	277	12	review	review	NOUN
crl-16525	277	13	of	of	ADP
crl-16525	277	14	applied	apply	VERB
crl-16525	277	15	linguistics	linguistic	NOUN
crl-16525	277	16	11	11	NUM
crl-16525	277	17	(	(	PUNCT
crl-16525	277	18	1990	1990	NUM
crl-16525	277	19	):	):	PUNCT
crl-16525	277	20	3–16	3–16	PROPN
crl-16525	277	21	.	.	PUNCT
crl-16525	278	1	21	21	NUM
crl-16525	278	2	.	.	PUNCT
crl-16525	278	3	budd	budd	PROPN
crl-16525	278	4	,	,	PUNCT
crl-16525	278	5	“	"	PUNCT
crl-16525	278	6	discourse	discourse	VERB
crl-16525	278	7	analysis	analysis	NOUN
crl-16525	278	8	and	and	CCONJ
crl-16525	278	9	the	the	DET
crl-16525	278	10	study	study	NOUN
crl-16525	278	11	of	of	ADP
crl-16525	278	12	communication	communication	NOUN
crl-16525	278	13	in	in	ADP
crl-16525	278	14	lis	li	NOUN
crl-16525	278	15	,	,	PUNCT
crl-16525	278	16	”	"	PUNCT
crl-16525	278	17	69	69	NUM
crl-16525	278	18	.	.	PUNCT
crl-16525	279	1	22	22	NUM
crl-16525	279	2	.	.	PUNCT
crl-16525	280	1	christian	christian	ADJ
crl-16525	280	2	m.i.m	m.i.m	NOUN
crl-16525	280	3	.	.	PUNCT
crl-16525	281	1	matthiessen	matthiessen	PROPN
crl-16525	281	2	and	and	CCONJ
crl-16525	281	3	diana	diana	PROPN
crl-16525	281	4	slade	slade	PROPN
crl-16525	281	5	,	,	PUNCT
crl-16525	281	6	“	"	PUNCT
crl-16525	281	7	analysing	analyse	VERB
crl-16525	281	8	conversation	conversation	NOUN
crl-16525	281	9	,	,	PUNCT
crl-16525	281	10	”	"	PUNCT
crl-16525	281	11	in	in	ADP
crl-16525	281	12	the	the	DET
crl-16525	281	13	sage	sage	NOUN
crl-16525	281	14	handbook	handbook	NOUN
crl-16525	281	15	of	of	ADP
crl-16525	281	16	sociolinguistics	sociolinguistic	NOUN
crl-16525	281	17	(	(	PUNCT
crl-16525	281	18	london	london	PROPN
crl-16525	281	19	:	:	PUNCT
crl-16525	281	20	sage	sage	NOUN
crl-16525	281	21	,	,	PUNCT
crl-16525	281	22	2011	2011	NUM
crl-16525	281	23	)	)	PUNCT
crl-16525	281	24	,	,	PUNCT
crl-16525	281	25	375–95	375–95	NUM
crl-16525	281	26	,	,	PUNCT
crl-16525	281	27	available	available	ADJ
crl-16525	281	28	online	online	ADV
crl-16525	281	29	at	at	ADP
crl-16525	281	30	http://knowledge	http://knowledge	PROPN
crl-16525	281	31	.	.	PUNCT
crl-16525	281	32	sagepub.com/view/hdbk_sociolinguistics/n27.xml	sagepub.com/view/hdbk_sociolinguistics/n27.xml	NOUN
crl-16525	282	1	[	[	X
crl-16525	282	2	accessed	access	VERB
crl-16525	282	3	18	18	NUM
crl-16525	282	4	may	may	PROPN
crl-16525	282	5	2016	2016	NUM
crl-16525	282	6	]	]	PUNCT
crl-16525	282	7	.	.	PUNCT
crl-16525	283	1	23	23	NUM
crl-16525	283	2	.	.	PUNCT
crl-16525	284	1	angela	angela	PROPN
crl-16525	284	2	cora	cora	PROPN
crl-16525	284	3	garcia	garcia	PROPN
crl-16525	284	4	and	and	CCONJ
crl-16525	284	5	jennifer	jennifer	PROPN
crl-16525	284	6	baker	baker	PROPN
crl-16525	284	7	jacobs	jacobs	PROPN
crl-16525	284	8	,	,	PUNCT
crl-16525	284	9	“	"	PUNCT
crl-16525	284	10	the	the	DET
crl-16525	284	11	eyes	eye	NOUN
crl-16525	284	12	of	of	ADP
crl-16525	284	13	the	the	DET
crl-16525	284	14	beholder	beholder	NOUN
crl-16525	284	15	:	:	PUNCT
crl-16525	284	16	understanding	understand	VERB
crl-16525	284	17	the	the	DET
crl-16525	284	18	turn	turn	NOUN
crl-16525	284	19	-	-	PUNCT
crl-16525	284	20	taking	take	VERB
crl-16525	284	21	system	system	NOUN
crl-16525	284	22	in	in	ADP
crl-16525	284	23	quasi	quasi	ADJ
crl-16525	284	24	-	-	ADJ
crl-16525	284	25	synchronous	synchronous	ADJ
crl-16525	284	26	computer	computer	NOUN
crl-16525	284	27	-	-	PUNCT
crl-16525	284	28	mediated	mediate	VERB
crl-16525	284	29	communication	communication	NOUN
crl-16525	284	30	,	,	PUNCT
crl-16525	284	31	”	"	PUNCT
crl-16525	284	32	research	research	NOUN
crl-16525	284	33	on	on	ADP
crl-16525	284	34	language	language	NOUN
crl-16525	284	35	&	&	CCONJ
crl-16525	284	36	social	social	ADJ
crl-16525	284	37	interaction	interaction	NOUN
crl-16525	284	38	32	32	NUM
crl-16525	284	39	,	,	PUNCT
crl-16525	284	40	no	no	INTJ
crl-16525	284	41	.	.	NOUN
crl-16525	284	42	4	4	NUM
crl-16525	284	43	(	(	PUNCT
crl-16525	284	44	1999	1999	NUM
crl-16525	284	45	):	):	PUNCT
crl-16525	284	46	337–67	337–67	NUM
crl-16525	284	47	,	,	PUNCT
crl-16525	284	48	doi:10.1207	doi:10.1207	NOUN
crl-16525	284	49	/	/	SYM
crl-16525	284	50	s15327973rls3204_2	s15327973rls3204_2	PROPN
crl-16525	284	51	;	;	PUNCT
crl-16525	284	52	budd	budd	PROPN
crl-16525	284	53	,	,	PUNCT
crl-16525	284	54	“	"	PUNCT
crl-16525	284	55	discourse	discourse	VERB
crl-16525	284	56	analysis	analysis	NOUN
crl-16525	284	57	and	and	CCONJ
crl-16525	284	58	the	the	DET
crl-16525	284	59	study	study	NOUN
crl-16525	284	60	of	of	ADP
crl-16525	284	61	communication	communication	NOUN
crl-16525	284	62	in	in	ADP
crl-16525	284	63	lis	li	NOUN
crl-16525	284	64	,	,	PUNCT
crl-16525	284	65	”	"	PUNCT
crl-16525	284	66	71	71	NUM
crl-16525	284	67	.	.	X
crl-16525	284	68	24	24	NUM
crl-16525	284	69	.	.	PUNCT
crl-16525	285	1	epperson	epperson	PROPN
crl-16525	285	2	and	and	CCONJ
crl-16525	285	3	zemel	zemel	NOUN
crl-16525	285	4	,	,	PUNCT
crl-16525	285	5	“	"	PUNCT
crl-16525	285	6	reports	report	NOUN
crl-16525	285	7	,	,	PUNCT
crl-16525	285	8	requests	request	NOUN
crl-16525	285	9	,	,	PUNCT
crl-16525	285	10	and	and	CCONJ
crl-16525	285	11	recipient	recipient	NOUN
crl-16525	285	12	design	design	NOUN
crl-16525	285	13	,	,	PUNCT
crl-16525	285	14	”	"	PUNCT
crl-16525	285	15	2268	2268	NUM
crl-16525	285	16	.	.	PUNCT
crl-16525	286	1	25	25	NUM
crl-16525	286	2	.	.	PUNCT
crl-16525	287	1	epperson	epperson	PROPN
crl-16525	287	2	and	and	CCONJ
crl-16525	287	3	zemel	zemel	NOUN
crl-16525	287	4	,	,	PUNCT
crl-16525	287	5	“	"	PUNCT
crl-16525	287	6	reports	report	NOUN
crl-16525	287	7	,	,	PUNCT
crl-16525	287	8	requests	request	NOUN
crl-16525	287	9	,	,	PUNCT
crl-16525	287	10	and	and	CCONJ
crl-16525	287	11	recipient	recipient	NOUN
crl-16525	287	12	design	design	NOUN
crl-16525	287	13	.	.	PUNCT
crl-16525	287	14	”	"	PUNCT
crl-16525	288	1	26	26	NUM
crl-16525	288	2	.	.	PUNCT
crl-16525	288	3	matthiessen	matthiessen	NOUN
crl-16525	288	4	and	and	CCONJ
crl-16525	288	5	slade	slade	PROPN
crl-16525	288	6	,	,	PUNCT
crl-16525	288	7	“	"	PUNCT
crl-16525	288	8	analysing	analyse	VERB
crl-16525	288	9	conversation	conversation	NOUN
crl-16525	288	10	,	,	PUNCT
crl-16525	288	11	”	"	PUNCT
crl-16525	288	12	389	389	NUM
crl-16525	288	13	.	.	PUNCT
crl-16525	288	14	27	27	NUM
crl-16525	288	15	.	.	PUNCT
crl-16525	289	1	epperson	epperson	PROPN
crl-16525	289	2	and	and	CCONJ
crl-16525	289	3	zemel	zemel	NOUN
crl-16525	289	4	,	,	PUNCT
crl-16525	289	5	“	"	PUNCT
crl-16525	289	6	reports	report	NOUN
crl-16525	289	7	,	,	PUNCT
crl-16525	289	8	requests	request	NOUN
crl-16525	289	9	,	,	PUNCT
crl-16525	289	10	and	and	CCONJ
crl-16525	289	11	recipient	recipient	NOUN
crl-16525	289	12	design	design	NOUN
crl-16525	289	13	,	,	PUNCT
crl-16525	289	14	”	"	PUNCT
crl-16525	289	15	2273	2273	NUM
crl-16525	289	16	.	.	PUNCT
crl-16525	290	1	28	28	NUM
crl-16525	290	2	.	.	PUNCT
crl-16525	291	1	don	don	PROPN
crl-16525	291	2	h.	h.	PROPN
crl-16525	291	3	zimmerman	zimmerman	PROPN
crl-16525	291	4	,	,	PUNCT
crl-16525	291	5	“	"	PUNCT
crl-16525	291	6	identity	identity	NOUN
crl-16525	291	7	,	,	PUNCT
crl-16525	291	8	context	context	NOUN
crl-16525	291	9	and	and	CCONJ
crl-16525	291	10	interaction	interaction	NOUN
crl-16525	291	11	,	,	PUNCT
crl-16525	291	12	”	"	PUNCT
crl-16525	291	13	in	in	ADP
crl-16525	291	14	identities	identity	NOUN
crl-16525	291	15	in	in	ADP
crl-16525	291	16	talk	talk	NOUN
crl-16525	291	17	,	,	PUNCT
crl-16525	291	18	eds	eds	PROPN
crl-16525	291	19	.	.	PUNCT
crl-16525	291	20	charles	charles	PROPN
crl-16525	291	21	antaki	antaki	PROPN
crl-16525	291	22	and	and	CCONJ
crl-16525	291	23	sue	sue	NOUN
crl-16525	291	24	widdicombe	widdicombe	NOUN
crl-16525	291	25	(	(	PUNCT
crl-16525	291	26	thousand	thousand	NUM
crl-16525	291	27	oaks	oak	NOUN
crl-16525	291	28	,	,	PUNCT
crl-16525	291	29	calif	calif	PROPN
crl-16525	291	30	.	.	PUNCT
crl-16525	291	31	:	:	PUNCT
crl-16525	292	1	sage	sage	NOUN
crl-16525	292	2	,	,	PUNCT
crl-16525	292	3	1998	1998	NUM
crl-16525	292	4	)	)	PUNCT
crl-16525	292	5	,	,	PUNCT
crl-16525	292	6	98	98	NUM
crl-16525	292	7	.	.	NOUN
crl-16525	292	8	29	29	NUM
crl-16525	292	9	.	.	PUNCT
crl-16525	293	1	emanuel	emanuel	PROPN
crl-16525	293	2	a.	a.	PROPN
crl-16525	293	3	schegloff	schegloff	PROPN
crl-16525	293	4	,	,	PUNCT
crl-16525	293	5	“	"	PUNCT
crl-16525	293	6	sequencing	sequence	VERB
crl-16525	293	7	in	in	ADP
crl-16525	293	8	conversational	conversational	ADJ
crl-16525	293	9	openings	opening	NOUN
crl-16525	293	10	,	,	PUNCT
crl-16525	293	11	”	"	PUNCT
crl-16525	293	12	american	american	ADJ
crl-16525	293	13	anthropologist	anthropologist	NOUN
crl-16525	293	14	,	,	PUNCT
crl-16525	293	15	new	new	ADJ
crl-16525	293	16	series	series	NOUN
crl-16525	293	17	,	,	PUNCT
crl-16525	293	18	70	70	NUM
crl-16525	293	19	,	,	PUNCT
crl-16525	293	20	no	no	INTJ
crl-16525	293	21	.	.	NOUN
crl-16525	293	22	6	6	NUM
crl-16525	293	23	(	(	PUNCT
crl-16525	293	24	1968	1968	NUM
crl-16525	293	25	):	):	PUNCT
crl-16525	293	26	1092	1092	NUM
crl-16525	293	27	.	.	PUNCT
crl-16525	294	1	30	30	NUM
crl-16525	294	2	.	.	PUNCT
crl-16525	295	1	emanuel	emanuel	PROPN
crl-16525	295	2	a.	a.	PROPN
crl-16525	295	3	schegloff	schegloff	PROPN
crl-16525	295	4	,	,	PUNCT
crl-16525	295	5	“	"	PUNCT
crl-16525	295	6	identification	identification	NOUN
crl-16525	295	7	and	and	CCONJ
crl-16525	295	8	recognition	recognition	NOUN
crl-16525	295	9	in	in	ADP
crl-16525	295	10	telephone	telephone	NOUN
crl-16525	295	11	conversation	conversation	NOUN
crl-16525	295	12	openings	opening	NOUN
crl-16525	295	13	,	,	PUNCT
crl-16525	295	14	”	"	PUNCT
crl-16525	295	15	in	in	ADP
crl-16525	295	16	everyday	everyday	ADJ
crl-16525	295	17	language	language	NOUN
crl-16525	295	18	:	:	PUNCT
crl-16525	295	19	studies	study	NOUN
crl-16525	295	20	in	in	ADP
crl-16525	295	21	ethnomethodology	ethnomethodology	PROPN
crl-16525	295	22	,	,	PUNCT
crl-16525	295	23	ed	ed	PROPN
crl-16525	295	24	.	.	PUNCT
crl-16525	296	1	george	george	PROPN
crl-16525	296	2	psathas	psathas	PROPN
crl-16525	296	3	(	(	PUNCT
crl-16525	296	4	new	new	PROPN
crl-16525	296	5	york	york	PROPN
crl-16525	296	6	:	:	PUNCT
crl-16525	296	7	irvington	irvington	PROPN
crl-16525	296	8	publishers	publisher	NOUN
crl-16525	296	9	,	,	PUNCT
crl-16525	296	10	distributed	distribute	VERB
crl-16525	296	11	by	by	ADP
crl-16525	296	12	halsted	halsted	ADJ
crl-16525	296	13	press	press	NOUN
crl-16525	296	14	,	,	PUNCT
crl-16525	296	15	1979	1979	NUM
crl-16525	296	16	)	)	PUNCT
crl-16525	296	17	,	,	PUNCT
crl-16525	296	18	23–78	23–78	NUM
crl-16525	296	19	;	;	PUNCT
crl-16525	296	20	epperson	epperson	PROPN
crl-16525	296	21	and	and	CCONJ
crl-16525	296	22	zemel	zemel	NOUN
crl-16525	296	23	,	,	PUNCT
crl-16525	296	24	“	"	PUNCT
crl-16525	296	25	reports	report	NOUN
crl-16525	296	26	,	,	PUNCT
crl-16525	296	27	requests	request	NOUN
crl-16525	296	28	,	,	PUNCT
crl-16525	296	29	and	and	CCONJ
crl-16525	296	30	recipient	recipient	NOUN
crl-16525	296	31	design	design	NOUN
crl-16525	296	32	.	.	PUNCT
crl-16525	296	33	”	"	PUNCT
crl-16525	297	1	31	31	NUM
crl-16525	297	2	.	.	PUNCT
crl-16525	298	1	harvey	harvey	NOUN
crl-16525	298	2	sacks	sacks	PROPN
crl-16525	298	3	,	,	PUNCT
crl-16525	298	4	“	"	PUNCT
crl-16525	298	5	chapter	chapter	NOUN
crl-16525	298	6	15	15	NUM
crl-16525	298	7	:	:	PUNCT
crl-16525	298	8	part	part	NOUN
crl-16525	298	9	viii	viii	ADJ
crl-16525	298	10	,	,	PUNCT
crl-16525	298	11	spring	spring	NOUN
crl-16525	298	12	1972	1972	NUM
crl-16525	298	13	,	,	PUNCT
crl-16525	298	14	”	"	PUNCT
crl-16525	298	15	in	in	ADP
crl-16525	298	16	lectures	lecture	NOUN
crl-16525	298	17	on	on	ADP
crl-16525	298	18	conversation	conversation	NOUN
crl-16525	298	19	,	,	PUNCT
crl-16525	298	20	vol	vol	NOUN
crl-16525	298	21	.	.	PUNCT
crl-16525	298	22	ii	ii	PROPN
crl-16525	298	23	,	,	PUNCT
crl-16525	298	24	2	2	NUM
crl-16525	298	25	vols	vol	NOUN
crl-16525	298	26	.	.	PUNCT
crl-16525	299	1	(	(	PUNCT
crl-16525	299	2	hoboken	hoboken	PROPN
crl-16525	299	3	,	,	PUNCT
crl-16525	299	4	n.j	n.j	PROPN
crl-16525	299	5	.	.	PROPN
crl-16525	299	6	:	:	PUNCT
crl-16525	300	1	wiley	wiley	NOUN
crl-16525	300	2	-	-	PUNCT
crl-16525	300	3	blackwell	blackwell	PROPN
crl-16525	300	4	,	,	PUNCT
crl-16525	300	5	1992	1992	NUM
crl-16525	300	6	)	)	PUNCT
crl-16525	300	7	,	,	PUNCT
crl-16525	300	8	519–75	519–75	NUM
crl-16525	300	9	,	,	PUNCT
crl-16525	300	10	available	available	ADJ
crl-16525	300	11	online	online	ADV
crl-16525	300	12	at	at	ADP
crl-16525	300	13	http://onlinelibrary.wiley	http://onlinelibrary.wiley	PROPN
crl-16525	300	14	.	.	PUNCT
crl-16525	301	1	com	com	NOUN
crl-16525	301	2	/	/	SYM
crl-16525	301	3	doi/10.1002/9781444328301.ch15	doi/10.1002/9781444328301.ch15	NOUN
crl-16525	301	4	/	/	SYM
crl-16525	301	5	summary	summary	NOUN
crl-16525	301	6	[	[	X
crl-16525	301	7	accessed	access	VERB
crl-16525	301	8	18	18	NUM
crl-16525	301	9	may	may	PROPN
crl-16525	301	10	2016	2016	NUM
crl-16525	301	11	]	]	PUNCT
crl-16525	301	12	.	.	PUNCT
crl-16525	302	1	32	32	NUM
crl-16525	302	2	.	.	PUNCT
crl-16525	303	1	erving	erving	PROPN
crl-16525	303	2	goffman	goffman	PROPN
crl-16525	303	3	,	,	PUNCT
crl-16525	303	4	“	"	PUNCT
crl-16525	303	5	replies	reply	NOUN
crl-16525	303	6	and	and	CCONJ
crl-16525	303	7	responses	response	NOUN
crl-16525	303	8	,	,	PUNCT
crl-16525	303	9	”	"	PUNCT
crl-16525	303	10	language	language	NOUN
crl-16525	303	11	in	in	ADP
crl-16525	303	12	society	society	NOUN
crl-16525	303	13	5	5	NUM
crl-16525	303	14	,	,	PUNCT
crl-16525	303	15	no	no	INTJ
crl-16525	303	16	.	.	NOUN
crl-16525	303	17	3	3	NUM
crl-16525	303	18	(	(	PUNCT
crl-16525	303	19	dec	dec	PROPN
crl-16525	303	20	.	.	PROPN
crl-16525	303	21	1	1	NUM
crl-16525	303	22	,	,	PUNCT
crl-16525	303	23	1976	1976	NUM
crl-16525	303	24	):	):	PUNCT
crl-16525	303	25	257–313	257–313	NUM
crl-16525	303	26	.	.	PUNCT
crl-16525	304	1	33	33	NUM
crl-16525	304	2	.	.	PUNCT
crl-16525	305	1	kimberly	kimberly	PROPN
crl-16525	305	2	k.	k.	PROPN
crl-16525	305	3	vardeman	vardeman	PROPN
crl-16525	305	4	and	and	CCONJ
crl-16525	305	5	ian	ian	PROPN
crl-16525	305	6	barba	barba	NOUN
crl-16525	305	7	,	,	PUNCT
crl-16525	305	8	“	"	PUNCT
crl-16525	305	9	reference	reference	NOUN
crl-16525	305	10	in	in	ADP
crl-16525	305	11	160	160	NUM
crl-16525	305	12	characters	character	NOUN
crl-16525	305	13	or	or	CCONJ
crl-16525	305	14	less	less	ADJ
crl-16525	305	15	:	:	PUNCT
crl-16525	305	16	the	the	DET
crl-16525	305	17	role	role	NOUN
crl-16525	305	18	of	of	ADP
crl-16525	305	19	text	text	NOUN
crl-16525	305	20	messaging	messaging	NOUN
crl-16525	305	21	in	in	ADP
crl-16525	305	22	virtual	virtual	ADJ
crl-16525	305	23	reference	reference	NOUN
crl-16525	305	24	services	service	NOUN
crl-16525	305	25	,	,	PUNCT
crl-16525	305	26	”	"	PUNCT
crl-16525	305	27	internet	internet	NOUN
crl-16525	305	28	reference	reference	NOUN
crl-16525	305	29	services	service	NOUN
crl-16525	305	30	quarterly	quarterly	ADV
crl-16525	305	31	19	19	NUM
crl-16525	305	32	,	,	PUNCT
crl-16525	305	33	no	no	INTJ
crl-16525	305	34	.	.	NOUN
crl-16525	305	35	3/4	3/4	NUM
crl-16525	305	36	(	(	PUNCT
crl-16525	305	37	oct.2	oct.2	PROPN
crl-16525	305	38	,	,	PUNCT
crl-16525	305	39	2014	2014	NUM
crl-16525	305	40	):	):	PUNCT
crl-16525	305	41	163–79	163–79	NUM
crl-16525	305	42	,	,	PUNCT
crl-16525	305	43	doi:10.1080/10875301.2014.984098	doi:10.1080/10875301.2014.984098	PROPN
crl-16525	305	44	.	.	NOUN
crl-16525	306	1	34	34	NUM
crl-16525	306	2	.	.	PUNCT
crl-16525	307	1	reference	reference	NOUN
crl-16525	307	2	and	and	CCONJ
crl-16525	307	3	user	user	NOUN
crl-16525	307	4	services	services	PROPN
crl-16525	307	5	association	association	PROPN
crl-16525	307	6	,	,	PUNCT
crl-16525	307	7	“	"	PUNCT
crl-16525	307	8	measuring	measure	VERB
crl-16525	307	9	and	and	CCONJ
crl-16525	307	10	assessing	assess	VERB
crl-16525	307	11	reference	reference	NOUN
crl-16525	307	12	services	service	NOUN
crl-16525	307	13	and	and	CCONJ
crl-16525	307	14	resources	resource	NOUN
crl-16525	307	15	:	:	PUNCT
crl-16525	307	16	a	a	DET
crl-16525	307	17	guide	guide	NOUN
crl-16525	307	18	,	,	PUNCT
crl-16525	307	19	”	"	PUNCT
crl-16525	307	20	american	american	PROPN
crl-16525	307	21	library	library	PROPN
crl-16525	307	22	association	association	PROPN
crl-16525	307	23	,	,	PUNCT
crl-16525	307	24	n.d	n.d	PROPN
crl-16525	307	25	.	.	PROPN
crl-16525	307	26	,	,	PUNCT
crl-16525	307	27	available	available	ADJ
crl-16525	307	28	online	online	ADV
crl-16525	307	29	at	at	ADP
crl-16525	307	30	http://www.ala	http://www.ala	PROPN
crl-16525	307	31	.	.	PUNCT
crl-16525	308	1	org	org	ADJ
crl-16525	308	2	/	/	SYM
crl-16525	308	3	rusa	rusa	NOUN
crl-16525	308	4	/	/	SYM
crl-16525	308	5	sections	section	NOUN
crl-16525	308	6	/	/	SYM
crl-16525	308	7	rss	rss	NOUN
crl-16525	308	8	/	/	SYM
crl-16525	308	9	rsssection	rsssection	NOUN
crl-16525	308	10	/	/	SYM
crl-16525	308	11	rsscomm	rsscomm	NOUN
crl-16525	308	12	/	/	SYM
crl-16525	308	13	evaluationofref	evaluationofref	ADJ
crl-16525	308	14	/	/	SYM
crl-16525	308	15	measrefguide	measrefguide	NOUN
crl-16525	309	1	[	[	X
crl-16525	309	2	accessed	access	VERB
crl-16525	309	3	18	18	NUM
crl-16525	309	4	may	may	PROPN
crl-16525	309	5	2016	2016	NUM
crl-16525	309	6	]	]	PUNCT
crl-16525	309	7	.	.	PUNCT
crl-16525	310	1	35	35	NUM
crl-16525	310	2	.	.	PUNCT
crl-16525	311	1	s.j	s.j	PROPN
crl-16525	311	2	.	.	PROPN
crl-16525	311	3	tracy	tracy	PROPN
crl-16525	311	4	,	,	PUNCT
crl-16525	311	5	“	"	PUNCT
crl-16525	311	6	qualitative	qualitative	ADJ
crl-16525	311	7	quality	quality	NOUN
crl-16525	311	8	:	:	PUNCT
crl-16525	311	9	eight	eight	NUM
crl-16525	311	10	‘	'	PUNCT
crl-16525	311	11	big	big	ADJ
crl-16525	311	12	-	-	PUNCT
crl-16525	311	13	tent	tent	NOUN
crl-16525	311	14	’	'	PUNCT
crl-16525	311	15	criteria	criterion	NOUN
crl-16525	311	16	for	for	ADP
crl-16525	311	17	excellent	excellent	ADJ
crl-16525	311	18	qualitative	qualitative	ADJ
crl-16525	311	19	research	research	NOUN
crl-16525	311	20	,	,	PUNCT
crl-16525	311	21	”	"	PUNCT
crl-16525	311	22	qualitative	qualitative	ADJ
crl-16525	311	23	inquiry	inquiry	NOUN
crl-16525	311	24	16	16	NUM
crl-16525	311	25	,	,	PUNCT
crl-16525	311	26	no	no	INTJ
crl-16525	311	27	.	.	NOUN
crl-16525	311	28	10	10	NUM
crl-16525	311	29	(	(	PUNCT
crl-16525	311	30	dec	dec	PROPN
crl-16525	311	31	.	.	PROPN
crl-16525	311	32	1	1	NUM
crl-16525	311	33	,	,	PUNCT
crl-16525	311	34	2010	2010	NUM
crl-16525	311	35	):	):	PUNCT
crl-16525	311	36	847	847	NUM
crl-16525	311	37	,	,	PUNCT
crl-16525	311	38	doi:10.1177/1077800410383121	doi:10.1177/1077800410383121	ADJ
crl-16525	311	39	.	.	PUNCT
crl-16525	312	1	36	36	NUM
crl-16525	312	2	.	.	X
crl-16525	312	3	ibid	ibid	NOUN
crl-16525	312	4	.	.	PUNCT
crl-16525	313	1	37	37	NUM
crl-16525	313	2	.	.	PUNCT
crl-16525	314	1	ken	ken	PROPN
crl-16525	314	2	w.	w.	PROPN
crl-16525	314	3	parry	parry	PROPN
crl-16525	314	4	,	,	PUNCT
crl-16525	314	5	“	"	PUNCT
crl-16525	314	6	constant	constant	ADJ
crl-16525	314	7	comparison	comparison	NOUN
crl-16525	314	8	,	,	PUNCT
crl-16525	314	9	”	"	PUNCT
crl-16525	314	10	in	in	ADP
crl-16525	314	11	encyclopedia	encyclopedia	NOUN
crl-16525	314	12	of	of	ADP
crl-16525	314	13	social	social	ADJ
crl-16525	314	14	science	science	NOUN
crl-16525	314	15	research	research	NOUN
crl-16525	314	16	methods	method	NOUN
crl-16525	314	17	(	(	PUNCT
crl-16525	314	18	thousand	thousand	NUM
crl-16525	314	19	oaks	oak	NOUN
crl-16525	314	20	,	,	PUNCT
crl-16525	314	21	calif	calif	PROPN
crl-16525	314	22	.	.	PUNCT
crl-16525	314	23	:	:	PUNCT
crl-16525	315	1	sage	sage	NOUN
crl-16525	315	2	,	,	PUNCT
crl-16525	315	3	2004	2004	NUM
crl-16525	315	4	)	)	PUNCT
crl-16525	315	5	,	,	PUNCT
crl-16525	315	6	181–82	181–82	NUM
crl-16525	315	7	.	.	PROPN
crl-16525	316	1	38	38	NUM
crl-16525	316	2	.	.	PUNCT
crl-16525	317	1	if	if	SCONJ
crl-16525	317	2	students	student	NOUN
crl-16525	317	3	inadvertently	inadvertently	ADV
crl-16525	317	4	left	leave	VERB
crl-16525	317	5	the	the	DET
crl-16525	317	6	chat	chat	NOUN
crl-16525	317	7	window	window	NOUN
crl-16525	317	8	and	and	CCONJ
crl-16525	317	9	returned	return	VERB
crl-16525	317	10	to	to	ADP
crl-16525	317	11	a	a	DET
crl-16525	317	12	new	new	ADJ
crl-16525	317	13	window	window	NOUN
crl-16525	317	14	assuming	assume	VERB
crl-16525	317	15	(	(	PUNCT
crl-16525	317	16	rightly	rightly	ADV
crl-16525	317	17	or	or	CCONJ
crl-16525	317	18	wrongly	wrongly	ADV
crl-16525	317	19	)	)	PUNCT
crl-16525	317	20	that	that	SCONJ
crl-16525	317	21	they	they	PRON
crl-16525	317	22	were	be	AUX
crl-16525	317	23	chatting	chat	VERB
crl-16525	317	24	with	with	ADP
crl-16525	317	25	the	the	DET
crl-16525	317	26	same	same	ADJ
crl-16525	317	27	librarian	librarian	NOUN
crl-16525	317	28	,	,	PUNCT
crl-16525	317	29	the	the	DET
crl-16525	317	30	duration	duration	NOUN
crl-16525	317	31	included	include	VERB
crl-16525	317	32	the	the	DET
crl-16525	317	33	second	second	ADJ
crl-16525	317	34	transcript	transcript	NOUN
crl-16525	317	35	.	.	PUNCT
crl-16525	318	1	39	39	NUM
crl-16525	318	2	.	.	PUNCT
crl-16525	319	1	sarah	sarah	PROPN
crl-16525	319	2	passonneau	passonneau	PROPN
crl-16525	319	3	and	and	CCONJ
crl-16525	319	4	dan	dan	PROPN
crl-16525	319	5	coffey	coffey	PROPN
crl-16525	319	6	,	,	PUNCT
crl-16525	319	7	“	"	PUNCT
crl-16525	319	8	the	the	DET
crl-16525	319	9	role	role	NOUN
crl-16525	319	10	of	of	ADP
crl-16525	319	11	synchronous	synchronous	ADJ
crl-16525	319	12	virtual	virtual	ADJ
crl-16525	319	13	reference	reference	NOUN
crl-16525	319	14	in	in	ADP
crl-16525	319	15	teaching	teaching	NOUN
crl-16525	319	16	and	and	CCONJ
crl-16525	319	17	learning	learning	NOUN
crl-16525	319	18	:	:	PUNCT
crl-16525	319	19	a	a	DET
crl-16525	319	20	grounded	ground	VERB
crl-16525	319	21	theory	theory	NOUN
crl-16525	319	22	analysis	analysis	NOUN
crl-16525	319	23	of	of	ADP
crl-16525	319	24	instant	instant	ADJ
crl-16525	319	25	messaging	messaging	NOUN
crl-16525	319	26	transcripts	transcript	NOUN
crl-16525	319	27	,	,	PUNCT
crl-16525	319	28	”	"	PUNCT
crl-16525	319	29	college	college	PROPN
crl-16525	319	30	&	&	CCONJ
crl-16525	319	31	research	research	PROPN
crl-16525	319	32	libraries	library	NOUN
crl-16525	319	33	72	72	NUM
crl-16525	319	34	,	,	PUNCT
crl-16525	319	35	no	no	INTJ
crl-16525	319	36	.	.	NOUN
crl-16525	319	37	3	3	NUM
crl-16525	319	38	(	(	PUNCT
crl-16525	319	39	may	may	PROPN
crl-16525	319	40	2011	2011	NUM
crl-16525	319	41	):	):	PUNCT
crl-16525	319	42	276–94	276–94	NOUN
crl-16525	319	43	.	.	PUNCT
crl-16525	319	44	40	40	NUM
crl-16525	319	45	.	.	PUNCT
crl-16525	320	1	pnina	pnina	PROPN
crl-16525	320	2	shachaf	shachaf	PROPN
crl-16525	320	3	and	and	CCONJ
crl-16525	320	4	sarah	sarah	PROPN
crl-16525	320	5	m.	m.	PROPN
crl-16525	320	6	horowitz	horowitz	PROPN
crl-16525	320	7	,	,	PUNCT
crl-16525	320	8	“	"	PUNCT
crl-16525	320	9	virtual	virtual	ADJ
crl-16525	320	10	reference	reference	NOUN
crl-16525	320	11	service	service	NOUN
crl-16525	320	12	evaluation	evaluation	NOUN
crl-16525	320	13	:	:	PUNCT
crl-16525	320	14	adherence	adherence	NOUN
crl-16525	320	15	to	to	ADP
crl-16525	320	16	rusa	rusa	VERB
crl-16525	320	17	behavioral	behavioral	ADJ
crl-16525	320	18	guidelines	guideline	NOUN
crl-16525	320	19	and	and	CCONJ
crl-16525	320	20	ifla	ifla	ADJ
crl-16525	320	21	digital	digital	ADJ
crl-16525	320	22	reference	reference	NOUN
crl-16525	320	23	guidelines	guideline	NOUN
crl-16525	320	24	,	,	PUNCT
crl-16525	320	25	”	"	PUNCT
crl-16525	320	26	library	library	NOUN
crl-16525	320	27	&	&	CCONJ
crl-16525	320	28	information	information	PROPN
crl-16525	320	29	science	science	PROPN
crl-16525	320	30	research	research	PROPN
crl-16525	320	31	30	30	NUM
crl-16525	320	32	,	,	PUNCT
crl-16525	320	33	no	no	INTJ
crl-16525	320	34	.	.	NOUN
crl-16525	320	35	2	2	NUM
crl-16525	320	36	(	(	PUNCT
crl-16525	320	37	june	june	PROPN
crl-16525	320	38	2008	2008	NUM
crl-16525	320	39	):	):	PUNCT
crl-16525	320	40	122–37	122–37	NUM
crl-16525	320	41	,	,	PUNCT
crl-16525	320	42	doi:10.1016	doi:10.1016	PROPN
crl-16525	320	43	/	/	SYM
crl-16525	320	44	j.lisr.2007.12.002	j.lisr.2007.12.002	PROPN
crl-16525	320	45	.	.	PROPN
crl-16525	320	46	41	41	NUM
crl-16525	320	47	.	.	PUNCT
crl-16525	321	1	douglas	douglas	PROPN
crl-16525	321	2	ezzy	ezzy	PROPN
crl-16525	321	3	,	,	PUNCT
crl-16525	321	4	qualitative	qualitative	ADJ
crl-16525	321	5	analysis	analysis	NOUN
crl-16525	321	6	:	:	PUNCT
crl-16525	321	7	practice	practice	NOUN
crl-16525	321	8	and	and	CCONJ
crl-16525	321	9	innovation	innovation	NOUN
crl-16525	321	10	(	(	PUNCT
crl-16525	321	11	routledge	routledge	PROPN
crl-16525	321	12	,	,	PUNCT
crl-16525	321	13	2002	2002	NUM
crl-16525	321	14	)	)	PUNCT
crl-16525	321	15	,	,	PUNCT
crl-16525	321	16	28	28	NUM
crl-16525	321	17	.	.	X
crl-16525	321	18	42	42	NUM
crl-16525	321	19	.	.	PUNCT
crl-16525	322	1	ibid	ibid	PROPN
crl-16525	322	2	.	.	PUNCT
crl-16525	322	3	,	,	PUNCT
crl-16525	323	1	10	10	NUM
crl-16525	323	2	.	.	X
crl-16525	324	1	43	43	NUM
crl-16525	324	2	.	.	PUNCT
crl-16525	325	1	ian	ian	PROPN
crl-16525	325	2	v.	v.	PROPN
crl-16525	325	3	cornelius	cornelius	PROPN
crl-16525	325	4	,	,	PUNCT
crl-16525	325	5	meaning	meaning	NOUN
crl-16525	325	6	and	and	CCONJ
crl-16525	325	7	method	method	NOUN
crl-16525	325	8	in	in	ADP
crl-16525	325	9	information	information	NOUN
crl-16525	325	10	studies	study	NOUN
crl-16525	325	11	(	(	PUNCT
crl-16525	325	12	norwood	norwood	PROPN
crl-16525	325	13	,	,	PUNCT
crl-16525	325	14	n.j	n.j	PROPN
crl-16525	325	15	.	.	PROPN
crl-16525	325	16	:	:	PUNCT
crl-16525	326	1	ablex	ablex	PROPN
crl-16525	326	2	,	,	PUNCT
crl-16525	326	3	1996	1996	NUM
crl-16525	326	4	)	)	PUNCT
crl-16525	326	5	.	.	PUNCT
crl-16525	327	1	44	44	NUM
crl-16525	327	2	.	.	PUNCT
crl-16525	328	1	sharon	sharon	PROPN
crl-16525	328	2	lauricella	lauricella	PROPN
crl-16525	328	3	and	and	CCONJ
crl-16525	328	4	robin	robin	PROPN
crl-16525	328	5	kay	kay	PROPN
crl-16525	328	6	,	,	PUNCT
crl-16525	328	7	“	"	PUNCT
crl-16525	328	8	exploring	explore	VERB
crl-16525	328	9	the	the	DET
crl-16525	328	10	use	use	NOUN
crl-16525	328	11	of	of	ADP
crl-16525	328	12	text	text	NOUN
crl-16525	328	13	and	and	CCONJ
crl-16525	328	14	instant	instant	NOUN
crl-16525	328	15	messaging	messaging	NOUN
crl-16525	328	16	in	in	ADP
crl-16525	328	17	higher	high	ADJ
crl-16525	328	18	education	education	NOUN
crl-16525	328	19	classrooms	classroom	NOUN
crl-16525	328	20	,	,	PUNCT
crl-16525	328	21	”	"	PUNCT
crl-16525	328	22	research	research	NOUN
crl-16525	328	23	in	in	ADP
crl-16525	328	24	learning	learn	VERB
crl-16525	328	25	technology	technology	NOUN
crl-16525	328	26	21	21	NUM
crl-16525	328	27	(	(	PUNCT
crl-16525	328	28	sept	sept	PROPN
crl-16525	328	29	.	.	PROPN
crl-16525	328	30	3	3	NUM
crl-16525	328	31	,	,	PUNCT
crl-16525	328	32	2013	2013	NUM
crl-16525	328	33	)	)	PUNCT
crl-16525	328	34	,	,	PUNCT
crl-16525	328	35	doi:10.3402	doi:10.3402	PROPN
crl-16525	328	36	/	/	SYM
crl-16525	328	37	rlt	rlt	NOUN
crl-16525	328	38	.	.	PUNCT
crl-16525	329	1	v21i0.19061	v21i0.19061	PROPN
crl-16525	329	2	.	.	PUNCT
crl-16525	330	1	468	468	NUM
crl-16525	330	2	college	college	PROPN
crl-16525	330	3	&	&	CCONJ
crl-16525	330	4	research	research	PROPN
crl-16525	330	5	libraries	library	NOUN
crl-16525	330	6	july	july	PROPN
crl-16525	330	7	2016	2016	NUM
crl-16525	330	8	45	45	NUM
crl-16525	330	9	.	.	PUNCT
crl-16525	331	1	search	search	NOUN
crl-16525	331	2	engine	engine	NOUN
crl-16525	331	3	bids	bid	NOUN
crl-16525	331	4	might	might	AUX
crl-16525	331	5	increase	increase	VERB
crl-16525	331	6	as	as	SCONJ
crl-16525	331	7	libraries	library	NOUN
crl-16525	331	8	develop	develop	VERB
crl-16525	331	9	reference	reference	NOUN
crl-16525	331	10	knowledge	knowledge	NOUN
crl-16525	331	11	bases	basis	NOUN
crl-16525	331	12	to	to	PART
crl-16525	331	13	answer	answer	VERB
crl-16525	331	14	common	common	ADJ
crl-16525	331	15	questions	question	NOUN
crl-16525	331	16	through	through	ADP
crl-16525	331	17	faqs	faqs	PROPN
crl-16525	331	18	rather	rather	ADV
crl-16525	331	19	than	than	ADP
crl-16525	331	20	direct	direct	ADJ
crl-16525	331	21	interaction	interaction	NOUN
crl-16525	331	22	.	.	PUNCT
crl-16525	332	1	46	46	NUM
crl-16525	332	2	.	.	PUNCT
crl-16525	332	3	tammi	tammi	PROPN
crl-16525	332	4	m.	m.	PROPN
crl-16525	332	5	owens	owens	PROPN
crl-16525	332	6	,	,	PUNCT
crl-16525	332	7	“	"	PUNCT
crl-16525	332	8	communication	communication	NOUN
crl-16525	332	9	,	,	PUNCT
crl-16525	332	10	face	face	NOUN
crl-16525	332	11	saving	saving	NOUN
crl-16525	332	12	,	,	PUNCT
crl-16525	332	13	and	and	CCONJ
crl-16525	332	14	anxiety	anxiety	NOUN
crl-16525	332	15	at	at	ADP
crl-16525	332	16	an	an	DET
crl-16525	332	17	academic	academic	ADJ
crl-16525	332	18	library	library	NOUN
crl-16525	332	19	’s	’s	PART
crl-16525	332	20	virtual	virtual	ADJ
crl-16525	332	21	reference	reference	NOUN
crl-16525	332	22	service	service	NOUN
crl-16525	332	23	,	,	PUNCT
crl-16525	332	24	”	"	PUNCT
crl-16525	332	25	internet	internet	NOUN
crl-16525	332	26	reference	reference	NOUN
crl-16525	332	27	services	service	NOUN
crl-16525	332	28	quarterly	quarterly	ADV
crl-16525	332	29	18	18	NUM
crl-16525	332	30	,	,	PUNCT
crl-16525	332	31	no	no	INTJ
crl-16525	332	32	.	.	NOUN
crl-16525	332	33	2	2	NUM
crl-16525	332	34	(	(	PUNCT
crl-16525	332	35	2013	2013	NUM
crl-16525	332	36	):	):	PUNCT
crl-16525	332	37	139–68	139–68	NOUN
crl-16525	332	38	,	,	PUNCT
crl-16525	332	39	doi:10.10	doi:10.10	PROPN
crl-16525	332	40	80/10875301.2013.809043	80/10875301.2013.809043	NUM
crl-16525	332	41	;	;	PUNCT
crl-16525	332	42	radford	radford	PROPN
crl-16525	332	43	et	et	PROPN
crl-16525	332	44	al	al	PROPN
crl-16525	332	45	.	.	PROPN
crl-16525	332	46	,	,	PUNCT
crl-16525	332	47	“	"	PUNCT
crl-16525	332	48	on	on	ADP
crl-16525	332	49	virtual	virtual	ADJ
crl-16525	332	50	face	face	NOUN
crl-16525	332	51	-	-	PUNCT
crl-16525	332	52	work	work	NOUN
crl-16525	332	53	.	.	PUNCT
crl-16525	332	54	”	"	PUNCT
crl-16525	333	1	47	47	NUM
crl-16525	333	2	.	.	PUNCT
crl-16525	334	1	e.	e.	PROPN
crl-16525	334	2	pickard	pickard	PROPN
crl-16525	334	3	and	and	CCONJ
crl-16525	334	4	f.	f.	PROPN
crl-16525	334	5	logan	logan	PROPN
crl-16525	334	6	,	,	PUNCT
crl-16525	334	7	“	"	PUNCT
crl-16525	334	8	the	the	DET
crl-16525	334	9	research	research	NOUN
crl-16525	334	10	process	process	NOUN
crl-16525	334	11	and	and	CCONJ
crl-16525	334	12	the	the	DET
crl-16525	334	13	library	library	NOUN
crl-16525	334	14	:	:	PUNCT
crl-16525	334	15	first	first	ADJ
crl-16525	334	16	-	-	PUNCT
crl-16525	334	17	generation	generation	NOUN
crl-16525	334	18	college	college	NOUN
crl-16525	334	19	seniors	senior	NOUN
crl-16525	334	20	vs.	vs.	ADP
crl-16525	334	21	freshmen	freshman	NOUN
crl-16525	334	22	,	,	PUNCT
crl-16525	334	23	”	"	PUNCT
crl-16525	334	24	college	college	PROPN
crl-16525	334	25	&	&	CCONJ
crl-16525	334	26	research	research	PROPN
crl-16525	334	27	libraries	library	NOUN
crl-16525	334	28	74	74	NUM
crl-16525	334	29	,	,	PUNCT
crl-16525	334	30	no	no	INTJ
crl-16525	334	31	.	.	NOUN
crl-16525	334	32	4	4	NUM
crl-16525	334	33	(	(	PUNCT
crl-16525	334	34	july	july	PROPN
crl-16525	334	35	1	1	NUM
crl-16525	334	36	,	,	PUNCT
crl-16525	334	37	2013	2013	NUM
crl-16525	334	38	):	):	PUNCT
crl-16525	334	39	399–415	399–415	NUM
crl-16525	334	40	,	,	PUNCT
crl-16525	334	41	doi:10.5860/	doi:10.5860/	VERB
crl-16525	334	42	crl-348	crl-348	NOUN
crl-16525	334	43	.	.	PUNCT