ACRL News Issue (B) of College & Research Libraries S eptem ber 1987 / 459 Document Delivery Service update B y D a v id A . B a ld w in Associate Director fo r Public Services University o f W yom ing a n d P a u l D . D ic k e y D ocum ent Delivery Clerk University o f W yom ing The authors of the article, “D ocum ent Delivery Service,” published in C & R L N ew s, D ecem ber 1986, p p .704-707, have received a num ber of in­ quiries about the service offered by the University of W yom ing L ib rarie s. D o cu m en t D elivery is funded entirely by an allocation from the indirect cost fund account in the Office of Research and G r a d u a te S tu d ie s in th e a m o u n t of $20,000-$22,000 annually. The service provides free retrieval, photocopy, and delivery of library- owned m aterials to faculty in order to support re­ search. It is staffed by one full-tim e clerk and part- tim e student help and is adm inistratively aligned w ith Interlibrary Loan. As a response to some of the questions we received, we m ay draw five con­ clusions from our sixteen m onths of service to the faculty: 1) The faculty continue to m ake extensive use of the service; 2) The budget has been sufficient to meet de­ m and to this point; 3) The service is used to gather inform ation for grant w riting and free faculty to concentrate on proposal preparation; 4) Abuse of the service is lim ited, and faculty, w hen alerted to abuse, have taken steps to reduce it; and 5) Faculty are supportive of the service and the prospect for future funding is good. 1. Use of the service. One hundred seventy-two faculty mem bers requested and received 11,798 a r­ ticles, 4,167 microform printouts totalling 91,447 pages, and 352 m onographs for use in th eir re­ search. Faculty from forty-tw o departm ents m ade use of the service, w ith zoology, pharm acy, E n ­ glish, nursing, biochemistry and accounting de­ p artm en t faculty subm itting the greatest num ber of requests. 2. Budget. The first-year budget for D ocum ent Delivery was used to equip a work area and hire a full-tim e person for the January through June pe­ riod. The balance was used to hire consultants to do collection assessments. The second-year budget was devoted to personnel (full-tim e and p a rt- tim e), supplies, and photocopying and microform copying costs. All costs of the service are paid w ith D ocum ent Delivery funds. More part-tim e help was added during the second year to keep up w ith dem and. 3. How the service is used. Nursing departm ent faculty, for example, make very heavy use of the service. In large p a rt because of D ocum ent Deliv­ ery, m ore th an twice as m any research grant p ro ­ posals w ere com pleted by nursing faculty th a n w ere w ritten the year before. Faculty have used D ocum ent Delivery to obtain articles to be used in w riting grants or in getting papers published and occasionally to release them selves from class- related library work in order to find tim e to w rite grant proposals or papers. One individual said th a t the service has been so useful to personal research and w riting efforts th a t it is a m ajor factor in this person’s decision to stay at the University of W yo­ m ing instead of seeking em ploym ent at a higher salary elsewhere. The departm ent uses the service in new faculty recruitm ent to dem onstrate to ap ­ plicants th a t the libraries and the university ac­ tively support faculty research. 4. Abuse of the service. After the existence of the service becam e widely known and graduate re­ search assistants were allowed to subm it requests on behalf of faculty, we found th a t D ocum ent D e­ livery was filling some requests for graduate stu­ dent research as well. The free photocopying was an especially attractive service. Faculty in the few departm ents w here abuse was detected were asked to subm it signed faculty requests. Once understood by faculty th a t the service was for faculty only and th a t student use jeopardized the service, abuse was curtailed. 5. F uture. The service is com pleting its second year of funding (one and one-half years of opera­ tion) . The third year of funding is anticipated and continued funding will be sought w ith the help of faculty. Adjustments and refinements to the service are being m ade on a regular basis. Problems w ith copying microforms are being alleviated by the li­ braries’ purchase of new copiers, staff are investi­ gating alternatives to the long photocopied bibliog­ raphies being su b m itte d , an d m in o r problem s associated w ith using the L aw School L ibrary are being examined. Recordkeeping will be im proved w ith the addition of another m icrocom puter in the Interlibrary Loan Office. The UW Libraries and faculty are looking forw ard to continued funding and improvements in the D ocum ent Delivery Ser­ vice. The D ocum ent Delivery Service is an effective Septem ber 1987 / 461 way to meet faculty research needs and to use indi­ rect cost funds to visibly and directly affect individ­ ual faculty research projects which generate those indirect cost funds. It provides the libraries w ith a highly visible service which is available only to fac­ ulty and may be used by departm ents as one more w ay to attract outstanding new research faculty to the university. ■ ■ ACRL o ffic e r s fo r 1 9 8 7 - 8 8 The official ACRL election results. Joanne Euster Joseph Boissé J oanne R. E uster, d ir e c to r of lib ra rie s at Rutgers, the State University of New Jersey (New Brunswick, NJ 08903), is the fiftieth president of the Association of College and Research Libraries. D uring her one–year term of office, she will preside over the ACRL Board of Directors and the ACRL Executive Com mittee. She will chair the ACRL Conference Program Planning Com m ittee for the 1988 Annual Conference in New Orleans and will plan ACRL’s m ajor program at the conference. As president of the division, Euster will repre­ sent ACRL on the ALA New Orleans Conference Program Planning C om m ittee and the ALA Plan­ ning and Budget Assembly. She will also represent ACRL and ALA in their relations w ith other orga­ nizations. Euster has been very active in ALA and has served as ehair of ACRL’s Publications Com­ m ittee from 1982 to 1986 and on the ALA Com m it­ tee on Standards. J oseph A. BoissÉ, university librarian at the Uni­ versity of California, Santa B arbara (Santa Bar­ b a r a , CA 93106), has b ee n e le c te d vice- p re sid e n t/p re sid e n t-elect of th e Association of College and Research Libraries. The 1987 election results showed 1,204 votes for Boissé and 1,166 for Joan Cham bers, director of libraries at Colorado State University, Fort Collins, CO 80523. As v ic e -p re s id e n t/p re s id e n t-e le c t of A C R L, Boissé will serve on the ACRL Board of Directors and th e ACRL E xecutive C om m ittee. Pie w ill chair the ACRL C onference Program P lanning C om m ittee for the 1989 A nnual Conference in Dallas. He will represent ACRL on the ALA Ap­ pointm ents Com m ittee and the ALA Conference Program Planning Com m ittee for the 1989 Confer­ ence. At the end of the 1988 Annual Conference he will become ACRL’s fifty-first president. Boissé has served on several ACRL committees, including the Legislation, Continuing Education, and Appointments and Nominations Committees. Pie was a m em ber of the ACRL Task Force on Li­ braries in Higher Education in 1982-1984 and the LAMA Board of Directors in 1980-1982. The results of the ACRL elections follow. For each position, the elected candidate is listed first. The num ber of votes earned by each candidate is given in parentheses. ACRL Board of Directors D irector-at-Large (four-year term ): Peter Ma- lanchuk, C h airm an , D ep artm en t of Reference and Bibliography, University of Florida, Gaines­ ville, F L 32611 (1,212); C harles F inem an, H u ­ m anities Bibliographer, Northwestern University, Evanston, IL 60201 (982).