ACRL News Issue (B) of College & Research Libraries 281 Draft: Guidelines for Branch Libraries in Colleges and Universities The ACRL Board of Directors, at the 1972 Midwinter Meeting, referred to the ACRL Committee on Standards and Accreditation a request for support of a resolution from the Idaho Library Association calling on accredit­ ing bodies to “ refrain from suggesting the es­ tablishment of branch libraries … until and unless it has been established whether or not the size and resources of the institutions dictate this.… ” Concluding that merely to endorse the resolution would do little to attack a very real problem, the committee undertook the task of developing a set of guidelines that will pro­ vide constructive criteria for all institutions of higher education regarding the establishment and maintenance of branch libraries. The dif­ ficulty in developing such a statement lies in the fact that the needs and problems of differ­ ent schools vary considerably. Many have bene- fitted. In fact, without branch or decentralized library service, some schools would be unable to provide adequate library service. Yet, others have suffered. Any guidelines must recognize these differences. They must neither favor nor discourage branch libraries, but state the facts that should be considered in reaching decisions as to whether to establish or continue branch or decentralized service. The following preliminary draft was pre­ pared by the Committee on Standards and Ac­ creditation and approved for publication for the purpose of soliciting comment from members in order to improve it before it is submitted to the ACRL Board for approval as policy. In ad­ dition, hearings on the “ Guidelines” are sched­ uled during the Midwinter Meeting, on Mon­ day, January 20, 1975, from 2:00 to 4:00 p.m. ACRL members are invited to send their comments on the “ Guidelines” to Jasper G. Schad, Chairman, ACRL Committee on Stan­ dards and Accreditation, Box 68, Wichita State University, Wichita, KS 67208. Members of the committee are: Norman D. Alexander, director of the library, Southern Oregon Col­ lege, Ashland, Oregon; Hugh C. Atkinson, di­ rector of libraries, Ohio State University, Co­ lumbus, Ohio; William Brace, associate profes­ sor, Graduate School of Library Science, Ro­ sary College, River Forest, Illinois; Glenn R. Dallman, director of library services, St. Peters­ burg Junior College, Clearwater, Florida; Vern M. Pings, director of libraries, Wayne State University, Detroit, Michigan; Patricia Ann Sacks, director of the library, Muhlenburg Col­ lege and Cedar Crest College, Allentown, Penn­ sylvania; and Sarah K. Thomson, librarian, Ber­ gen Community College, Paramus, New Jersey. I n t r o d u c t i o n One of the most persistent and difficult or­ ganizational issues for academic libraries is the centralization or decentralization of library ser­ vices. When should a branch library be creat­ ed? Are established ones effective? The follow­ ing Guidelines were developed by the Associa­ tion of College and Research Libraries in re­ sponse to requests from academic librarians and administrators for criteria to assist them in re­ viewing the need for branch libraries at their institutions. Their objective is to provide a framework appropriate to the consideration of branch library questions, and direction for the development of effective branch libraries. In this document, the term branch has been used generically to define a library unit which is usually physically removed from the main li­ brary and provides collections and services for an identified group of users. It encompasses a variety of references, including: Department and professional libraries with collections and services organized to meet the needs of one or two academic disci­ plines. Divisional libraries with collections and ser­ vices organized to meet the needs of sev­ eral related subject fields, including inter­ disciplinary studies. Undergraduate libraries with collections and services organized to meet particular in­ struction needs of the institution. T h e G u i d e l i n e s Branch libraries under a variety of designa­ tions have been established to extend the ser­ vices of the main library at many academic in­ stitutions. Factors governing their development include the mission of the institution, campus geography, enrollment patterns, financial con­ ditions, space requirements, instructional tech­ niques, user expectations and demands, and ex­ ternal pressures. These guidelines identify the primary factors influencing the development and maintenance of branch library collections and services. A review of these factors as they relate to local circumstances should assist li­ brarians and their institutions in evaluating the 282 need for branch libraries and enable them to make sound decisions related to establishing and operating branch libraries. The reviewing process is described in the following two sec­ tions: Need Analysis, and Operating Policies. N e e d A n a l y s i s The needs of modern scholarship must be served by access to a broad spectrum of re­ sources, including the literature of a special field and all subjects of related interest. The basic objectives of the academic library are to acquire, organize, store and disseminate re­ corded information, and to provide services by which to obtain it locally, or to guide and as­ sist the user to appropriate external sources. The library user’s major concern is for the to­ tality of the resources available to him. All re­ corded resources commonly used to enrich or support the learning process, and which are owned by or on loan to the academic institution, are information resources. These resources should be included as part of the inventory ad­ ministered by the library so that standards of collection development and service can be maintained at reasonable cost. An analysis of need for branch libraries should account for the requirements o f a branch library’s primary clientele as well as those of the entire academic community. The analysis should include supporting data cover­ ing the following points: 1. The educational philosophy and objectives of the institution, and the role o f library services within this context. 2. A description of proposed branch services including— a. Its primary clientele (students, faculty, academic departments) and their in­ formation needs. b. Geographical location related to pri­ mary clientele and to the total com ­ munity of users. c. Collection development and organiza­ tion plans, including projections of maximum size. d. User services, including hours of ac­ cess and on-site staffing requirements. e. Access to union catalogs, delivery ser­ vices, and specialized information sys­ tems. f. Space and equipment requirements, including growth projections to meet changing needs. g. Total development and operating costs, including long-range projections to meet growth needs. 3. A description of existing library services, including— a. Information needs of the total commu­ nity defining both general and special requirements. b. Geographical location of present facil­ ities related to users’ locations. c. Collection development policies and physical organization of the collection, including cross-disciplinary needs of the academic community and collec­ tion growth projections. d. User services, including hours of access and on-site staffing requirements. e. Union catalogs, delivery systems and specialized information systems. f. Space and equipment requirements, in­ cluding growth projections to meet changing needs. g. Financial support requirements, includ­ ing long-range prójections to meet growth needs. 4. A comparative analysis of branch services and existing library services, using each of the factors identified in points 1, 2 and 3. Note should be made of the following: a. Restrictions on user access to collec­ tions and services, such as geography, transportation facilities, collection ar­ rangements, delivery services for li­ brary materials, service hours, staffing assistance, and special use privileges for defined group of clientele. b. Collection development and arrange­ ment requirements, including the cost of duplicating library resources, and developing new subject collections. c. Space and equipment requirements, in­ cluding the cost of establishing and maintaining new facilities. d. Financial support requirements, in­ cluding long-range projections to meet growth needs. This should include a review o f the institution’s long-range projections for financial support of its library programs. Implicit with the creation of a branch is a commitment to funding its devel­ opment, on-going services, and growth while maintaining adequate support levels for library services required by the total academic community. O p e r a t i n g P o l i c i e s The decision to establish or continue a branch library should be accompanied by ad­ ministrative policy statements clearly defining the responsibilities of the library system, includ­ ing its branches. Library policy statements sup­ porting objectives and operating procedures of branches should cover the following: the pur­ pose o f the branch; administrative structure; collections development; services; staffing; and facilities. To fit into the larger framework of the institution’s objectives and programs, these policy statements should be approved by the library director and appropriate administrative officers, and supported by committees repre­ senting a variety of interest groups. 283 The following general principles should be considered in drafting policies for managing branch libraries: Organization The responsibility for the management of all libraries, both main and branch, should rest with the library administration. Li­ brary services are most effective when all the institution’s library resources are con­ sidered part of one system with consistent policies for access, accounting, analysis and the like. Centralized planning and di­ rection are necessary to achieve the best use of the financial resources an institu­ tion can allocate for library services. The branch library staff should report to the main library administration. This rela­ tionship should be defined in job descrip­ tions and outlined on organization charts. Written statements defining goals and ob­ jectives of a branch library should be de­ termined carefully, described clearly, up­ dated regularly, and stated in measurable terms. The review and evaluation of branch operations should be conducted with the assistance of the library’s advis­ ory committees representing the interests of the total academic community. A manual of operating policies and proce­ dures is recommended for all branch li­ braries. Collections Development The materials selection policy for each branch should be coordinated with the main library’s selection policies. The policy should emphasize the branch’s goals and objectives as the foundation for acquisi­ tions, and the framework within which the branch collection is to be evaluated. The collection should be restricted, as far as possible, to the subjects the branch serves, and should include all forms of ma­ terial necessary to support those fields. An explicit policy covering the provision of duplicate materials, whether in the main library, or in a branch, is essential. Dis­ carding policies should be included in se­ lection policy statements. Collection Organization Whenever centralization can produce sig­ nificant economies in processing and ac­ quisitions, it should be effected. However, an analysis should be made in each case since no absolute rule or guideline can be established. In most cases, centralized pro­ cessing and acquisitions will prove most economical. All holdings of a library system, including those of branch libraries, should be listed in union catalogs and other access points to the collections, and be open to the li­ brary’s general community. Branch users should have access to the files of the branch’s holdings, union lists and other similar records produced by the library system in the branch. Services Branch libraries should maintain the same standards of service as the main library with respect to hours of service, staffing, assistance to users and adequacy of phys­ ical facilities. To this end— Branch collections should be open to the total academic community at hours con­ venient to the users. Delivery and pho­ tocopy services are encouraged to pro­ vide maximum accessibility to and utili­ zation of the materials. Competent staffing should be provided to insure the proper development and use of the library’s collection. The staff is a primary link between the commu­ nity’s needs and the library’s collections. The quality of branch services depends on its responsiveness to its user’s needs. It is essential that the intended users of the branch be consulted periodically to advise the branch on developing and evaluating its services.