ACRL News Issue (B) of College & Research Libraries 2 6 4 / C&RL News G u id elin e s for Instruction Program s in Academ ic Lib ra rie s ACRL G u idelines The fin a l version approved by ACRL and ALA L ibraries work together with other mem­bers of the education community to par­ ticipate in and realize the educational mission of the institution by teaching the identification, structure, intellectual access, and physical ac­ cess of information, information sources, and information systems through the design and de­ velopment of instruction programs and services. Planning for the systematic delivery of instruc­ tional services should be incorporated through­ out the library’s activities, including the library’s comprehensive planning and budgeting pro­ cess. In order to best assist academic and re­ search librarians in the preparation and devel­ opment of effective instructional programs, the following guidelines are recommended. I. P ro g ra m design A. Statem ent o f p u r p o s e The library should have a written statement of purpose for its instruction program that: articu­ lates its purpose of the instruction program with respect to the educational mission of the insti­ tution and the needs of the learning commu­ nity; involves the academic community in the formulation of these goals; recognizes the het­ erogeneous nature of the learning community through the identification of varieties of learn­ ing styles, attitudes, education levels, and local settings and environments; recognizes that in­ struction programs not only prepare learners for immediate curricular activities, but also en­ able them to be effective lifelong users of in­ formation in its many forms and contexts; and reflects changes in the institution and learning community through periodic revision. B. Identification o f content o f instruction While each institution will determine instructional content based on the needs of its clientele, the library should have a clearly articulated focus with projected outcomes. For guidance in the selection of content of instruction, see the “Model Statement of Objectives for Bibliographic Instruc tion” (C&RL News, May 1987). C. Identification o f m o d es o f instruction Instruction takes place in many ways using a variety of teaching methods. These may include, but are not limited to: advising individuals at reference desks, in-depth research consulta­ tions, individualized instruction, electronic or print instruction aids, or group instruction in traditional or electronic classroom settings. The mode(s) selected should be consistent with the content and goals of instruction. Where appro­ priate, more than one mode of instruction should be used in recognition of the wide variety of learning styles of individuals. For suggestions and explanations of modes of instruction, see the S ourcebook f o r Bibliographic Instruction. D. Evaluation a n d a ssessm en t Evaluation and assessment are systematic ongo­ ing processes that should gather data to inform decision-making regarding the instruction pro­ gram. Data gathered should give an indication that the instruction program is supporting the goals set forth in its “Statement of Purpose for Instruction.” See the Evaluation H an d b ook for guidance. The evaluation or assessment plan should delineate exactly what measures are taken and who is involved in the assessment. The pro gram should consider as many measures as pos- P repared by the ACRL In stru ctio n Section ’s In stru c tio n Task Force w hich in c lu d e d B eth S. W oodard, University o f Illinois a t U rbana-C ham paign; C arolyn D u sen bury, California State University-Chico; Keith Gresham, University o f Colorado, Boulder; F rances Jacobson, University o f Illinois a t U rbana-C ham paign; P oping Lin, P u r d u e University; L in d a Parker, University o f N ebraska a t O m aha. April 1997 / 265 sible. These measures may include, but are not limited to needs assessment, participant reaction, learning outcomes, teaching effectiveness, and overall effectiveness of instruction. The criteria for evaluation should be articulated. The assess­ ment program should incorporate a variety of methods and instruments. The data should be gathered at intervals consistent with the revision process so that current information is cycled into the ongoing planning process. II. H u m a n resources To achieve the goals set forth in the library’s instruction statement of purpose, the library should employ or have access to sufficient per­ sonnel with appropriate education, experience, and expertise to: teach individuals and groups in the campus community; design a variety of instruction programs and services; promote, market, manage, and coordinate diverse instruc­ tion activities; collect and interpret assessment data to evaluate and update instruction pro­ grams and services; integrate and apply instruc­ tion technologies into learning activities; pro­ duce instruction materials using available media and electronic technologies; participate in cam­ pus and faculty groups, committees, and de­ partments that plan and execute education ac­ tivities; and respond to changing technologies, environments, and communities. D evelo ping th e G uidelines In 1977 ACRL approved the “ Guidelines for Biblio­ graphic Instruction in Academic Libraries” as the standard and guideline for instruction programs gen­ erally. This first document was intended to provide a framework for developing, evaluating, and ulti­ mately institutionalizing instructional programs and services in college and research libraries and to assist any library or librarian seeking to build or maintain an instructional service. The 1977 “Guide lines” were written by the Bibliographic Instruction Task Force and published in the BIS Handbook. In 1987 the revision of the “ Model Statement of Objectives for Academic Libraries” made the BIS Handbook obsolete. The 1977 “ Guidelines” were maintained as a separate and important document which sought to outline the programmatic needs— including staffing, facilities, and budgeting— of in structional services. In 1993, after a survey of mem­ bership, it was determined that the “ Guidelines” should be revised to reflect the maturation of in­ struction programs generally and, perhaps more important, the impact that new technologies and changing campus environments have placed on in­ struction programming. A task force was formed at that time to incorporate these new concerns into the “ Guidelines” which recognizes the need to as­ sess achievement of instructional goals. In the development of the revised “ Guidelines” which appear below, the task force was guided by the following principles: instruction programming is an essential and fundamental educational ser­ vice which should be made available by academic libraries to their primary clientele; advances in tech­ nology should augment and enhance, not replace, the instruction department and programming of an institution; the diversity of clientele mandates that issues such as the format, mode of instruction, con­ tent, method of delivery, and assessment of pro­ grams should be decisions that are made at the institutional level and reflect the heterogeneous nature of that clientele. As such, the “ Guidelines” do not delineate spe­ cific recommendations for types of programming. Rather they focus on the process and support pro­ cedures that should be used to make these deci­ sions. The “ Guidelines” were the focus of an open forum held at Midwinter 1996, and were approved by the ACRL Board at Annual 1996. The ALA Stan­ dards Committee approved them at the 1997 Mid­ winter Meeting. III. Support Support for a successful instruction program has many interdependent facets. The level of support necessary will depend on the scope and size of the program. A. Instruction fa cilities The library should have, or should have ready access to, facilities of sufficient size and num­ ber that are equipped to meet the goals of the instruction program and reach the instructional learning community. The instructional setting(s) should duplicate the equipment and technol­ ogy that is available to users. At minimum, the facilities should allow the instructor to demon­ strate information systems available to the library’s users. It is desirable that the facilities provide individual hands-on experience for those being instructed. The instructional set­ ting should be flexible enough to accommo­ date a variety of teaching methods and learn­ ing styles. B. S ta ff w ork fa cilities The library should provide convenient access to the equipment and services necessary to de­ sign, produce, reproduce, and update instruc­ tion materials in a variety of formats. The library should provide sufficient space for the prepara­ tion and storage of instruction materials. 2 6 6 / C&RL News C. F in a n cia l s u p p o rt The instruction program should have adequate funds identified to attain the stated goals of the program. The funding for an instruction pro­ gram should cover all personnel costs con­ nected with the program, including but not lim­ ited to student, clerical, and technical assistance. The funding should cover supplies and materi als; equipment or access to equipment; design, production, reproduction, and revision of ma­ terials; promotion and evaluation of the instruc­ tion program; as well as other identified costs. The allocation process should allow for equip­ ment and software replacement and enhance­ ment as changes occur. The funding should provide for training and continuing education of those involved in the instruction program. D. S u p p o rt f o r s t a f f continuing education, training, a n d developm ent Nonmonetary support for continuing staff de­ velopment helps to establish an atmosphere conducive to innovation and high morale. It is recommended that the library: provide staff members with a written description of the scope of their instructional responsibilities; provide a structured program for orientation and training of new instruction personnel (see the publica­ tion L earning to Teach for suggestions); and develop a program of continuing education or make available continuing education opportu­ nities. S upp orting docum ents E valuation H a n d b o o k (pub. forthcoming). L earning to Teach: Workshops on Instruction, edited by Ellen Broidy, Joan Kaplowitz, Kari Lucas, Susan Miller, Billie Peterson, and Thomas Zogg, Chicago: ALA, ACRL, BIS, 1993. “Model Statement of Objectives for Academic Bibliographic Instruction: Draft Revision, edited by Lori Arp, Barbara Beaton, Joseph Boisse, Julie Cizny, David Ginn, Roland Person, Jan Rice, and Beth Woodard, C&RL News (May 1987) 48(5): 256– 261. “Model Statement of Objectives for Academic Bibliographic Instruction,” in R ea d This First: An O w ner’s G uide to the New M odel State­ m ent o f Objectives f o r A cad em ic Bibliographi Instruction, edited by Carolyn Dusenbury, Monica Fusich, Kathleen Kenny, and Beth Woodard. Chicago: ALA, ACRL, BIS, 1991. S ou rcebook f o r B ibliog rap h ic Instruction, ed­ ited by Katherine Branch, Carolyn Dusenbury, Barbara Conant, Cynthia Roberts and Kim­ berly Spyers-Duran, Chicago: ALA, ACRL, BIS, 1993. ■ ” c C&RL N e w s 30th an n iversary quiz Here is the next install­ ment of the C&RL News 30th anniversary quiz. Test your recollection of events that have been reported in the News since 1966. 1. How m u ch did th e federal governm ent spend on libraries per person in 1995? 2. W h a t is th e B r itis h c o u n t e r p a r t to C&RL News? 3. In the 1960s, West Virginia’s m ost fa­ mous author gave a copy of her new biog­ raphy to the state’s oldest educational in­ stitution to bring its library collection to the 100,000 mark. Name this celebrated author and the institution. . W hen did the A m erican Mathematical Society name an Ad Hoc Library Commit­ tee to study library issues that affect the mathematics research community? . How did the library at Butler Univer­ sity manage to get incoming freshman into the library before classes started? 4 5 Answers: 1. The government spent $0.57 per person on libraries in 1995, about the cost of a pack of gum (February 1995). 2. The UC&R Newsletter, sponsored by the University, College and Research Section of the Library Association, is the British counterpart to C&RL News (December 1980). 3. Pearl Buck gave a copy of Pearl S. Buck, A Biography, by Theodore F. Harris, to Bethany College (September 1969). 4. The Ad Hoc Library Committee was named in 1989 (Novem ber 1989). 5. Butler University had a treasure hunt in the library (July/August 1993). April 1997 / 2 67 2 6 8 / C&RL News