C&RL News July/August 2021 314

the way I see it

state licensing with renewal requirements.10 
Conversely, nursing has blossomed into dif-
ferent specializations, including clinical nurse 
specialist, licensed practical nurse, nurse anes-
thetist, nurse educator, etc. Similarly, pre-K 
through 12 teachers can advance to numerous 
paths in education: administrators—assistant 
principals, principals, superintendents, etc.—
or at the instructional level as literacy coaches, 
master teachers, professional development 
trainers, reading specialists, etc. 

Increasingly, tenure-track positions for 
library faculty are being replaced by administra-
tive positions with lower salaries and fewer ben-
efits, thereby lowering the status of profession. 
LIS has been offering degree programs, ranging 
from associate degrees to post-doctoral research 
degrees, as well as special area certifications like 
Social Sciences, Arts, Humanities, and STEM 
disciplines. Oddly, questions about library sci-
ence as an academic discipline are still posed.

Better compensation to encourage 
equity and inclusion 
As of May 2018, the median compensation 

Diversifying the library workforce is chal-lenging,1 with the graduation data of 
library and information science degrees not 
representing equity in demographics for diverse 
populations. Is this the reason for the lack of 
diversity among library staff or are recruitment 
practices not based on measurable performance 
standards?2 Both questions call upon the library 
and information science (LIS) profession to 
address diverse staffing issues to remedy these 
challenges.3 

Librarianship has struggled to be recognized 
as a legitimate profession.4 Similar to nursing, 
social work, counseling and therapy, education, 
etc., librarianship is considered a feminized 
profession or a second career option.5 Without 
professional licensing and high-stakes require-
ments,6 librarianship cannot be perceived as 
a serious career.7 Furthermore, librarianship 
attracts more Whites than those from other 
demographics.8 Many people, including those 
from diverse backgrounds, opt for professions 
with higher compensation. The U.S. Bureau of 
Labor reported that librarians’ salaries did not 
increase similar to other professions, though 
they were in sync with inflation from 1990 
to 2000.9

Advocate parity and end 
misperceptions
Graduate LIS education seems to have ap-
plied less effort to expanding specializations 
with a variety of advanced certifications, and 

Bernadette M. López-Fitzsimmons is associate librarian 
and Camino faculty at Manhattan College, email: 
bernadette.lopez@manhattan.edu, and Kanu A. Nagra 
is professor and e-resources librarian at Borough 
of Manhattan Community College-CUNY, email: 
knagra@bmcc.cuny.edu

© 2021 Bernadette M. López-Fitzsimmons and Kanu A. Nagra

Bernadette M. López-Fitzsimmons and Kanu A. Nagra

Implementing excellence in diversity, 
equity, and inclusion in the library 
workforce
Tips to overcome challenges

mailto:bernadette.lopez%40manhattan.edu?subject=
mailto:knagra@bmcc.cuny.edu


July/August 2021 C&RL News315

for academic librarians per the Occupational 
Outlook Handbook was $64,130, including 
universities and professional schools of state, 
local, and private11 sectors. The poverty line in 
New York City, for example, is currently below 
$60,000 for household income. Most academ-
ic libraries require an MLS with an additional 
Master’s in another field, a specialized profes-
sional degree, or a doctorate.12 This requires 
substantial finances and time. In comparison 
to librarians’ salaries, the 2018 median salary 
of $78,470 of post-secondary teachers /assis-
tant professors was reported. 

Can salaries in librarianship support li-
brarians and their families after attaining two 
Master’s degrees? Let’s examine this closely. In 
the United States, associate degrees holders in 
computer science and technology were paid 
$70,980 as a median annual wage in 2018. 
Their compensation is higher than those 
who hold an MLS. There is no equity and 
competitive compensation in librarianship as 
compared to academic teaching disciplines and 
corresponding to the level of degree attainment. 
Compensation criteria to establish competitive 
salaries that match librarians’ is warranted.

Recruitment of diverse workforce 
for social justice
Access to higher education requires system-
atic changes, including creating opportunities, 
overcoming obstacles, and implementing so-
cial justice rights.

A review of librarian job postings in the 
Chronicle of Higher Education and on a variety 
of listservs reveals that navigating entry-level 
positions for librarians with international cre-
dentials and for minorities is almost unattain-
able under current recruitment practices. The 
majority of job postings require a Master’s 
degree from an ALA-accredited institution. Job 
announcements do not mention the equivalent 
international credentials evaluated by North 
American academic credentialing organizations 
such as American Association of Collegiate Reg-
istrars and Admissions Officers and/or World 
Education Services. 

In addition, the hiring committee’s lack of 
knowledge results in resistance to recruiting 

international students who hold an MLS from 
a U.S. institution. 

LIS leaders are calling for revising the re-
cruitment guidelines so that minorities choose 
librarianship. Professional associations should 
additionally support the hiring practices that 
value international credentials and licensing 
similar to healthcare and STEM professions.

Conclusion
Clearly, the LIS profession needs to establish 
standards collaboratively with the higher edu-
cation accrediting boards, professional library 
associations, and graduate schools to sustain: 

• measurable performance standards aimed 
at establishing social justice, 

• advancement opportunities and healthier 
compensation based on academic and profes-
sional accomplishments,

• equity and inclusion in recruitment 
practices by development of certification and 
licenses for library creditials outside of the 
United States, 

• parity in valuing the library as an aca-
demic department, with faculty status of librar-
ians and a workload on par with faculty in other 
disciplines, and

• specializations in LIS, similar to those in 
education, law, healthcare, nursing, and others.

We have summarized ways to redesign and 
revamp performance standards and guidelines 
for success in hiring and retaining library staff 
from diverse backgrounds. From the grassroots’ 
level to the top-most administrative levels, all 
stakeholders should collaborate towards the goal 
of increasing diversity in librarianship. 

Notes
1. N. Steffen and Z. Lietzau, “Retirement, 

Retention, and Recruitment in Colorado Libraries: 
The 3Rs Study Revisited,” Library Trends 58, no. 2 
(2009): 179-91, http://search.ebscohost.com/login.
aspx?direct=true&db=lls&AN=502988467&site 
=ehost-live&scope=site.

2. S. R. Tompson, “Competencies Required! 
For Education, Recruitment, and Retention,” Sci-

(continues on page 318)

http://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=502988467&site =ehost-live&scope=site
http://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=502988467&site =ehost-live&scope=site
http://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=502988467&site =ehost-live&scope=site


C&RL News July/August 2021 318

(“Implementing excellence . . .,” continued from page 315)

ence & Technology Libraries 27, nos. 1/2 (2006) 
241–258, retrieved from http://search.ebscohost.
com/login.aspx?direct=true&db=lls&AN=502971
562&site=ehost-live&scope=site.

3. G. Hallam, “Library Workforce Planning in 
Australia,” Singapore Journal of Library & Informa-
tion Management 36 (2007) 17–40, retrieved from 
http://search.ebscohost.com/login.aspx?directz 
=tr ue&db=lls&AN=33764134&site=ehost 
-live&scope=site.

4. Harvard Business School Press (2001), Har-
vard Business Review on Managing Diversity, A Har-
vard Business Review Paperback (Boston: Harvard 
Business School Press), http://search.ebscohost. 
com.www.library.manhattan.edu/login.aspx?direct 
=true&db=nlebk&AN=79114&site=ehost-live.

5. R. E. Rubin, and J. Janes (2020), Founda-
tions of Library and Information Science, 5th ed. 
(New York: Neal-Schulman).

6. Harvard Business School Press (2001), Har-
vard Business Review on Managing Diversity, A Har-
vard Business Review Paperback Boston: Harvard 
Business School Press, http://search.ebscohost.
com.www.library.manhattan.edu/login.aspx?direct 
=true&db=nlebk&AN=79114&site=ehost-live.

7. U.S. Bureau of Statistics, Professional cer-
tifications and occupational licenses: Evidence 
from the Current Population Survey, last modi-
fied June 2019, https://www.bls.gov/opub/mlr/2019 
/article/professional-certifications-and-occupational 
-licenses.htm; ALA, “Become a Librarian,” last modi-
fied, 2020, http://www.ala.org/educationcareers 
/libcareers/become.

8. ACRL, “How to Become an Academic Librarian,” last 
modified February 20, 2015, https://acrlog.org/2015/02/20 
/how-to-become-an-academic-librarian/. ALA Of-
fice for Research and Statistics, “Diversity Counts: Of-
fice for Research and Statistics—Office for Diver-
sity,”’ last modified January 2007, accessed October 9, 
2020, www.ala.org/aboutala/sites/ala.org.aboutala 
/files/content/diversity/diversitycounts/diversitycounts_rev0.pdf.

9. Ibid. 
10. ACRL, “How to Become an Academic 

Librarian,” last modified February 20, 2015, 
https://acrlog.org/2015/02/20/how-to-become-an 
-academic-librarian/.

11. “Librarians,” Occupational Out-
look Handbook, https://www.bls.gov/ooh 
/education-training-and-library/librarians.htm.

12. Ibid. 

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http://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=502971562&site=ehost-live&scope=site
http://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=502971562&site=ehost-live&scope=site
http://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=502971562&site=ehost-live&scope=site
http://search.ebscohost.com/login.aspx?directz =true&db=lls&AN=33764134&site=ehost -live&scope=site
http://search.ebscohost.com/login.aspx?directz =true&db=lls&AN=33764134&site=ehost -live&scope=site
http://search.ebscohost.com/login.aspx?directz =true&db=lls&AN=33764134&site=ehost -live&scope=site
http://search.ebscohost.com.www.library.manhattan.edu/login.aspx?direct=true&db=nlebk&AN=79114&site=ehost-live
http://search.ebscohost.com.www.library.manhattan.edu/login.aspx?direct=true&db=nlebk&AN=79114&site=ehost-live
http://search.ebscohost.com.www.library.manhattan.edu/login.aspx?direct=true&db=nlebk&AN=79114&site=ehost-live
http://search.ebscohost.com.www.library.manhattan.edu/login.aspx?direct =true&db=nlebk&AN=79114&site=ehost-live
http://search.ebscohost.com.www.library.manhattan.edu/login.aspx?direct =true&db=nlebk&AN=79114&site=ehost-live
http://search.ebscohost.com.www.library.manhattan.edu/login.aspx?direct =true&db=nlebk&AN=79114&site=ehost-live
https://www.bls.gov/opub/mlr/2019/article/professional-certifications-and-occupational-licenses.htm
https://www.bls.gov/opub/mlr/2019/article/professional-certifications-and-occupational-licenses.htm
https://www.bls.gov/opub/mlr/2019/article/professional-certifications-and-occupational-licenses.htm
http://www.ala.org/educationcareers/libcareers/become
http://www.ala.org/educationcareers/libcareers/become
https://acrlog.org/2015/02/20 /how-to-become-an-academic-librarian/
https://acrlog.org/2015/02/20 /how-to-become-an-academic-librarian/
http://www.ala.org/aboutala/sites/ala.org.aboutala/files/content/diversity/diversitycounts/diversitycounts_rev0.pdf
http://www.ala.org/aboutala/sites/ala.org.aboutala/files/content/diversity/diversitycounts/diversitycounts_rev0.pdf
https://acrlog.org/2015/02/20/how-to-become-an-academic-librarian/
https://acrlog.org/2015/02/20/how-to-become-an-academic-librarian/
https://www.bls.gov/ooh/education-training-and-library/librarians.htm
https://www.bls.gov/ooh/education-training-and-library/librarians.htm