jan12b.indd


C&RL News January 2012  22

While at the reference desk, have you ever had a student thrust her phone 
at you and ask, “Do you have this book?” 
Or, while teaching an information literacy 
class, have you had to tell students to put 
away their cellphones? It seems that our stu-
dents can’t live without their smartphones 
anymore. But who can blame them? Most 
of us have grown accustomed to having 
information available at our fingertips. 
There are hundreds of thousands of apps 
available that let users do everything from 
looking up restaurant reviews to accessing 
Wikipedia in a mobile environment. As an 
increasing number of mobile apps and Web 
sites are being built by database vendors, 
such as EBSCO and WilsonWeb, it’s time to 
leverage students’ addiction to smartphones 
and teach them information literacy in a 
mobile setting.

As librarians, we are responsible for 
teaching students how to become informa-
tion literate. The goal of information literacy 
classes is to turn students into independent 
thinkers by teaching them different ways of 
accessing, evaluating, and using informa-
tion. Typically, our classes teach students 
how to find an appropriate book, decipher 
whether a Web site is trustworthy, and can 
be used for a paper, and, of course, search 
academic databases. But aren’t we forget-
ting something? Our students are already 
using their mobile devices for everything 
— why not also teach them how access 
information by using their phones?

Our campus, Lehman College, is part 
of a large urban public university system 
(City University of New York) and, thus, our 
students have unique information needs.1 

They are, for the most part, commuters who 
live at home with their parents and have 
jobs to support their families. They rarely 
have a private space in which to do their 
classwork and assignments. Some of them 
don’t even have computers at home. How-
ever, many of them do have smartphones or 
similar devices (such as the iPod Touch). In 
fact, the Horizon 2011 Report predicts that 
“Internet capable mobile devices will out-
number computers within the next year.”2 

It’s beginning to look like the days of the 
desktop and laptop as the preferred ways 
to search, access, and read information are 
numbered.

Research is a process involving many 
steps, not all of which need to be accom-
plished while sitting in front of a desktop 
computer. In fact, research is hardly ever 
done in one sitting. It takes time and pa-
tience. So what better use of a student’s 
time than to get on EBSCO’s mobile Web 
site and look up information while on the 
bus ride home, or to access Gale’s app 
while waiting in line at the grocery store? 
Students can even use their devices during 
breaks at work to get started on a term 
paper.

Knowing this, it becomes apparent why 
we think it’s time for librarians to take 
mobile sites and apps seriously. We need 
to know which free apps are trustworthy, 
and then recommend them to our patrons. 

Stefanie Havelka and Alevtina Verbovetskaya

Mobile information literacy
Let’s use an app for that!

S t e f a n i e  H a v e l k a  i s  t h e  e l e c t r o n i c  r e s o u r c e s 
Web ser vices librarian, e -mail: stefanie.havelk a@
lehman.cuny.edu and Alevtina Verbovetsk aya is 
instructional technologies librarian at Lehman College, 
e -mail: alevtina.verbovetsk aya@lehman.cuny.edu 
© 2012 Stefanie Havelka and Alevtina Verbovetskaya

the way I see it



January 2012  23 C&RL News

Apple’s App Store currently has more than 
350,000 different apps. Who, if not librar-
ians, should recommend the right apps to 
our users? We can apply the same collection 
development skills we use when evaluating 
“traditional” resources to determine which 
apps or sites are authoritative, and then 
recommend the best ones to our users. This 
process is really no different from what 
we’ve already been doing for years. The 
only difference is the platform on which 
these resources are available.

Subsequently, we propose embedding 
the teaching of mobile information literacy 
skills into our standard instruction classes. 
Of course, some of you will say, Who can 
see anything on those tiny screens? And 
typing on that keyboard? Forget about it. 
While this may be true, we need to be 
where our users are, and if that happens to 
be the mobile universe, then we, as librar-
ians, need to familiarize ourselves with it 
and help our users navigate it.

Here is what we propose to our fellow 
academic librarians:

• Identify authoritative apps, wheth-
er free or fee-based. Use them on your 
own device. Learn how to search these 
resources and contact the vendor when 
you find bugs or to suggest features. Most 
of these apps and sites are new, and the 
developers will appreciate feedback.

• If your favorite vendor does not 
offer an app or mobile Web site, tell 
them you’d like to see one!

• List mobile resources on your web-
site and share them with your users.3  

• Start showing your patrons mobile 
database interfaces. If you do not have a 
mobile device, make use of websites that 
pretend to be a mobile device, such as the 
iPhone 4 Simulator.4 You should show your 
students the interfaces of EBSCO Mobile, 
WilsonWeb Mobile, Gale MyCollegeEdi-
tion, etc.

• Stay up-to-date with the ever-
evolving app/mobile world by being 
“in the know.” Read blogs (such as Aaron 
Tay’s Musings About Librarianship5), and 

browse different app sites (e.g., Android 
Marketplace, Apple App Store, etc.).

We at Lehman College are currently 
employing all of these techniques, and, tak-
ing it a step further, have piloted a mobile 
information literacy class that began fall 
2011. It focuses on showing students how 
to search and access reliable information 
solely using mobile devices. 

The purpose of this class is to demon-
strate that it doesn’t matter where or how 
students find the information they need. 
They will be able to find authoritative in-
formation, whether on a mobile device or 
a more traditional desktop computer.

The understanding of what a library is 
has changed. Today’s students are used to 
accessing databases from their dormitories, 
their workplaces, etc. The same can be said 
for the ever-present mobile devices. The 
librarian’s role is changing, too. Clearly, 
we need to keep current with emerging 
technologies and take the lead in teaching 
our patrons how to use them successfully. 

Notes
1. Maura A. Smale and Mariana Regalado, 

“Preliminary Results,” The Scholarly Habits 
of Undergraduates at CUNY, 2011, http://
ushep.commons.gc.cuny.edu/files/2011/01 
/ushep-prelim-report1.pdf.

2. Larry Johnson, Rachel S. Smith, H. 
Willis, Alan Levine, and Keene Haywood, 
“The 2011 Horizon Report,” The New Media 
Consortium, 2011, http://www.educause.
edu/Resources/2011HorizonReport/223122. 

3. You can view Lehman College’s mobile 
resources page as an example at www.lehm-
an.cuny.edu/library/database-mobile.php.

4 .  i P h o n e  4  S i m u l a t o r,  h t t p : / / 
iphone4simulator.com/.

5. Aaron Tay’s Musings About Librari-
anship, http://musingsaboutlibrarianship.
blogspot.com/. 

Who, if not librarians, should recommend 
the right apps to our users?