id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-18858	Wallace, Linda K.	Customer feedback—how to get it	2020	4	.pdf	application/pdf	1195	56	68	Record the total number o f responses to each question for faculty and students and send the results by May 15,1994, to: Customer Satisfaction Survey, ALA Public Information Of­ fice, 50 E. Huron St., Chicago, IL 606ll. If you do not have someone to dis­ tribute the survey, you may leave survey forms and pencils on a desk with a sign inviting li­ brary users to respond.	cache/crln-18858.pdf	txt/crln-18858.txt