id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-20471	Young, Vicki	Focus on focus groups	1993	4	.pdf	application/pdf	2903	180	68	For example, faculty expectations and perceptions o f the library are often different than student views. In addition to having a healthy curiosity themselves, several very important skills/be­ haviors that moderators should have include: • The ability to ask questions in ways that are not leading. • The skill o f knowing when to probe and ask for clarification. • The restraint to resist reacting to partici­ pants’ statements (n o matter how erroneous).	cache/crln-20471.pdf	txt/crln-20471.txt