id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-21698	Ford, Barbara J.	Reference service: Past, present, and future	1988	5	.pdf	application/pdf	4203	172	55	Is the reference desk essential to providing reference services? Reference service: Past, present, and future By B a r b a r a J .	cache/crln-21698.pdf	txt/crln-21698.txt