id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-22232	Miller, Rush G.; Steams, Beverly	Quality management for today’s academic library	1994	4	.pdf	application/pdf	2337	83	48	not required Team s • Members are those who “do the work” • process-oriented • leaders chosen by team • agendas set by teams • everyone participates Barriers to quality management Most academic institutions that try to imple­ ment quality management fail. We have committees A common criticism of team management is that it is no different from the committee structure most libraries employ.	cache/crln-22232.pdf	txt/crln-22232.txt