id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-22510	Bell, Mary Margaret	Managing reference e-mail in an archival setting: Tools for the increasing number of reference queries	2002	4	.pdf	application/pdf	1721	62	58	,” T h e R e f e r e n c e L i b r a r i a n 13 (F all 1 9 8 5 ): 82. O ther software applications applicable to assisting e-mail responses are macro utilities, w here b oilerp late te xt	cache/crln-22510.pdf	txt/crln-22510.txt