id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-22778	Ardis, Susan B.; Croneis, Karen S.	Document delivery, cost containment and serial ownership	1987	4	.pdf	application/pdf	1842	81	54	(Because it was im portant that this be a test of document delivery as an alternative to ownership, we did not accept requests for m ate­ rials which were lost, in circulation or at the bind­ ery.) 4) Both users and ref­ erence staff came to view document delivery as an extension of the reference process.	cache/crln-22778.pdf	txt/crln-22778.txt