id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-23290	Courtois, Martin; Liriano, Maira	Tips for roving reference	2000	5	.pdf	application/pdf	2455	117	64	ACRL News Issue (B) of College & Research Libraries C&RL News ■ A p ril 2000 / 289 College & Research Libraries news Tips for roving reference How to best serve library users by Martin Courtois and Maira Liriano I n the late 1980s and early 1990s, refer­ ence departments began to experiment with roving as a means of providing ass tance to users at increasing numbers of OPAC terminals and CD-ROM stations. Considerable attention has been devoted to the behavior and perform ance o f librar ians working at reference desks, as seen in guidelines prepared by ALA’s Reference and User Services Association.4 O n o n e level, roving is an extension o f traditional reference; working at the reference desk and roving re quire many o f the same skills and behaviors.	cache/crln-23290.pdf	txt/crln-23290.txt