id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-26237	Longmeier, Meris Mandernach	Capturing Snapshots in Time: Environmental Scanning as an Ongoing Process	2024	4	.pdf	application/pdf	2108	80	38	Environmental scanning—the practice of taking a step back and reviewing the context of a system, the key players, similar services available elsewhere, and how information/resources/ money flows through the system—provides a holistic view upon which recommendations Meris Mandernach Longmeier is head of research services at The Ohio State University Libraries, email: longmeier.10@osu.edu. Though I have subsequently received formal training in storytelling and advocating for resources, the process of scanning the environment has always been embedded both in how I approach planning services as well as a practice I try to instill into all of the members of my Research Services department by encouraging an intentional, user-focused service orientation to our work.	cache/crln-26237.pdf	txt/crln-26237.txt