id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-7721	Arendt, Julie; Taylor, Mary K.	When the walls crash down: Offer services where the students are	2006	3	.pdf	application/pdf	1957	107	66	The idea to offer reference services in the student center did not come from a formal crisis management meeting; it came from a “water cooler” conversation between librar­ ians. Out­of­library reference service at other universities has met with success1 and with failure.2	cache/crln-7721.pdf	txt/crln-7721.txt