id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-8635	Chang, Amy; Garrison, Judy	Textbook lending service: Providing a service students need when they need it	2011	4	.pdf	application/pdf	2354	105	57	Inevitably, this increase generates demands for new services. Facing these dilemmas and unknown risks, managers may be reluctant to launch new services, such as textbook lending, that may not guarantee success.	cache/crln-8635.pdf	txt/crln-8635.txt