id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-9180	Lightman, Harriet; Johnson, Qiana	Reimagining or revisioning?: How one library studied information services	2014	5	.pdf	application/pdf	2690	112	53	An assessment plan for reference services was completed in spring quarter, and has been used to adjust service hours and level of staff. By reviewing the literature, ISTF affirmed its notion, again received anecdot- ally, that because NUL patrons were looking at information services in an entirely new light, the library’s service model needed to be overhauled accordingly.	cache/crln-9180.pdf	txt/crln-9180.txt